<script type="application/ld+json">{"@context":"http://schema.org","@type":"SpecialAnnouncement","name":"YOUR EYES FIRST","text":"New Styles have just arrived! Visit us for your personalized eyecare experience and find your perfect look! <b>Get 50% off lenses with frame purchase.</b> Schedule your eye exam now. We accept most vision insurance plans, including: Aetna, EyeMed, Humana, United Healthcare Vision, Davis Vision by Versant Health and many more. At LensCrafters all prescriptions are welcome!","category":"https://www.wikidata.org/wiki/Q81068910"}</script><script type="application/ld+json">{"@context":"http://schema.org","@type":"AggregateRating","itemReviewed":{"@type":"LocalBusiness","name":"North Shore Mall"},"ratingValue":"4.7 out of 5.0","reviewCount":265}</script><script type="application/ld+json">[{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Tom Landry"},"datePublished":"2025-02-28T20:31:00.759Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Amy and the entire staff are very friendly, knowledgeable, and provide exceptional individual service","comment":{"@type":"Comment","name":"","datePublished":"2025-03-02T22:00:15.677Z","text":"Thank you for your review! \nWe are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. \nWe hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Puvit Singh"},"datePublished":"2025-02-23T21:38:16.557Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I think I get to leave them another review after my first one.. I ended up getting 3 quality glasses and the clinic and the sales team especially are a dream to work with! Great location in the mall too!","comment":{"@type":"Comment","name":"","datePublished":"2025-03-04T21:03:58.882Z","text":"Thank you for your review! \nWe are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. \nWe hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Mark Panicali"},"datePublished":"2025-02-23T20:23:45.063Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great service Truc!","comment":{"@type":"Comment","name":"","datePublished":"2025-03-04T20:43:51.002Z","text":"Thank you for your review! \nWe are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. \nWe hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Carlos Colon"},"datePublished":"2025-02-20T21:55:06.066Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Friendly staff. The store manager was always so friendly, helpful, and went out of her way to help me. 🙏✌️","comment":{"@type":"Comment","name":"","datePublished":"2025-03-05T18:26:51.503Z","text":"Thank you for your review! \nWe are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. \nWe hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Keegan carr"},"datePublished":"2025-02-11T22:19:52.915Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Michael at the northshore mall was fantastic. He helped me select the right lenses. He even stayed late to ensure I received my glass as soon as possible. Truely an awesome person. Thank you soo much!","comment":{"@type":"Comment","name":"","datePublished":"2025-02-12T06:58:21.423Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Puvit"},"datePublished":"2025-02-10T16:17:46.897Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Love this place and definitely stocked up on my annual supply!","comment":{"@type":"Comment","name":"","datePublished":"2025-02-11T02:44:20.902Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Meg Andrews"},"datePublished":"2025-02-09T00:07:38.36Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Saul is the best! Not only did he give a full lesson on eyeglasses but he also tracked us down in the parking lot after we left one of our shopping bags behind by accident. Way exceeded expectations! Go see Saul next time you need glasses.","comment":{"@type":"Comment","name":"","datePublished":"2025-02-09T12:12:09.914Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Gail Fitzpatrick"},"datePublished":"2025-01-14T18:44:41.142Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Excellent stafff very professional and knowledgeable","comment":{"@type":"Comment","name":"","datePublished":"2025-01-15T03:39:33.919Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Gloria C"},"datePublished":"2025-01-05T12:51:36.746Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Excellent service","comment":{"@type":"Comment","name":"","datePublished":"2025-01-06T02:55:57.64Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Margaret Sarno"},"datePublished":"2025-01-03T19:18:56.722Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2025-01-04T05:00:01.087Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Stephen Hampton"},"datePublished":"2024-12-01T02:48:25.381Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-12-10T20:39:35.553Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Rob Reece"},"datePublished":"2024-11-25T21:04:01.962Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"very pleasant staff","comment":{"@type":"Comment","name":"","datePublished":"2024-12-04T19:11:25.06Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"kibiio"},"datePublished":"2024-11-01T19:29:34.339Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-11-05T20:12:45.329Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"J Lim"},"datePublished":"2024-10-27T00:58:56.247Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Dede Caproni was wonderful and great! Life saver for fixing my kids glasses that was bent and broken nose silicon piece. Highly recommend!","comment":{"@type":"Comment","name":"","datePublished":"2024-11-06T20:12:16.339Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Alison Reichert"},"datePublished":"2024-10-05T19:54:07.863Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Truc was awesome. Thank you so much for your help. LensCrafters is lucky to have you!!!","comment":{"@type":"Comment","name":"","datePublished":"2024-10-09T20:03:59.775Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ruth Sones"},"datePublished":"2024-10-03T13:25:23.867Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-10-09T19:23:17.903Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Andrea Ann"},"datePublished":"2024-09-24T15:25:14.847Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-09-30T19:26:18.918Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Crystal Jaramillo"},"datePublished":"2024-09-21T22:58:27.21Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Deedee took great care of me while doing a frame adjustment:)","comment":{"@type":"Comment","name":"","datePublished":"2024-09-24T19:07:18.282Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"khlowe61"},"datePublished":"2024-09-08T19:16:46.571Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Customer service was excellent. They fixed my broken glasses for no charge and were very helpful. I highly recommend this location!","comment":{"@type":"Comment","name":"","datePublished":"2024-09-09T19:12:40.013Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Sea Struck"},"datePublished":"2024-09-05T17:39:46.859Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great experience all around. Very pleasant staff. No waiting, got started as soon as I arrived. Examination was done very efficiently and timely. Highly recommend.","comment":{"@type":"Comment","name":"","datePublished":"2024-09-10T15:50:20.592Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"jennifer adler"},"datePublished":"2024-08-02T22:38:37.841Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"My salesperson was kind and helped me make an informed decision about my eyeglasses purchase. He found me several pairs to try on, reassured me about my choice, and saved me some money. Always a good experience at this location.","comment":{"@type":"Comment","name":"","datePublished":"2024-08-03T07:21:35.833Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"jenny wernick"},"datePublished":"2024-08-01T21:51:52.453Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I had an emergency with my glasses. The lens popped out and I was missing the screw. I walked in with no appointment and was immediately helped. JORDY is amazing, he is kind, polite, incredibly respectful, and knowledgeable.","comment":{"@type":"Comment","name":"","datePublished":"2024-08-02T05:39:28.135Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kim Tompkins"},"datePublished":"2024-07-30T13:53:47.578Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Didi was very knowledgeable and helped the process go smoothly. She returned phone calls promptly and gave excellent fashion advice. Other associates in the store were helpful and responsive, as well. I got a couple of bonus discounts, to boot. I like that no one tried to “up-sell.” I will certainly shop here again when it’s time for my next pair of glasses.","comment":{"@type":"Comment","name":"","datePublished":"2024-07-31T01:31:36.035Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kristina P"},"datePublished":"2024-07-25T20:02:41.005Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Mr Rogelio Morales - you sir are amazing🤍\n\nIt was my first time getting prescription glasses and everyone was so attentive and helpful! Rogelio helped me find two Prada glasses one optical and one sunglasses!\n\nCouldn’t recommend this place enough!! Thank you so much for all your help :)","comment":{"@type":"Comment","name":"","datePublished":"2024-07-26T04:37:47.021Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jared Nicholson"},"datePublished":"2024-07-14T18:56:46.342Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-07-15T04:00:06.586Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ann OBrien"},"datePublished":"2024-07-13T01:32:24.792Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Always great staff and great discounts. Only place I go for glasses.","comment":{"@type":"Comment","name":"","datePublished":"2024-07-14T01:05:16.141Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Геннадий Стрекалов"},"datePublished":"2024-07-09T18:33:49.304Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"My wife has appointment eye doctor and bought new glasses. Very professional doctors and store staff. So happy.\nHardly recommend Lens Crafters 1156.\nAn 210 Andover St. Peabody. MA.","comment":{"@type":"Comment","name":"","datePublished":"2024-07-10T03:26:05.614Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Elizabeth Mather"},"datePublished":"2024-06-28T20:04:14.537Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I consistently experience great customer service at this location. Today, they kindly repaired a pair of stretched out sunglasses which were so bad, I couldn’t wear them.","comment":{"@type":"Comment","name":"","datePublished":"2024-06-29T04:39:02.583Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Olivia G"},"datePublished":"2024-06-25T23:14:15.629Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Jordy in peabody store really helpful…","comment":{"@type":"Comment","name":"","datePublished":"2024-06-26T05:36:21.315Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jeffry fowley"},"datePublished":"2024-06-09T19:39:05.153Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I rolled over onto my own glasses while stretching at the gym, severely bending the frame. Jordy was very skilled at fixing, and nice about it too. Lens Crafters is more expensive than some other places. However, I am willing to pay extra when purchasing glasses in order to get this kind of good ongoing service.","comment":{"@type":"Comment","name":"","datePublished":"2024-06-10T03:40:42.523Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Laura Carroll"},"datePublished":"2024-06-02T16:48:22.683Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I needed a nose pad replacement for my husband’s glasses. The employee was polite, professional and replaced both nose pads free of charge!!! Excellent service. Highly recommend.","comment":{"@type":"Comment","name":"","datePublished":"2024-06-04T04:03:26.633Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kelly Damor"},"datePublished":"2024-05-23T17:20:52.034Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Friendly and efficient staff. Quality of glasses is great, but you are paying for the brand name often times. The store manager was always so friendly, helpful, and went out of her way to help us. The additional staff were also very helpful and kind. If you're looking for brand name quality glasses, I'd definitely recommend this LensCrafters!","comment":{"@type":"Comment","name":"","datePublished":"2024-05-24T02:07:01.113Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Fernanda Paul"},"datePublished":"2024-05-17T16:20:47.764Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"They were speeding, professional and so helpful.","comment":{"@type":"Comment","name":"","datePublished":"2024-05-18T02:38:57.384Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Tabitha Sargent"},"datePublished":"2024-05-12T21:26:01.348Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Although we did not get an eye exam done, the woman at the Northshore Mall Lens Crafters were amazing at quickly solving our glasses issue for my daughter! My daughter who has autism had broken her glasses and needed new ones same day. Although her prescription was unable to be created same day, they were able to fit her current lenses into a new frame and accommodate all her sensory needs! I was in awe of how well they worked with her and treated her! Thank you for being one of the few places that truly feel inclusive!","comment":{"@type":"Comment","name":"","datePublished":"2024-05-13T04:12:52.114Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"James McKeon"},"datePublished":"2024-05-07T22:01:50.185Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"They had a great selection of styles and prices and the sales teams and technicians were very helpful every step of the way.","comment":{"@type":"Comment","name":"","datePublished":"2024-05-08T04:56:10.678Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Moses Reynoso"},"datePublished":"2024-04-30T21:29:42.041Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-05-01T04:29:06.919Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jeffrey Carter"},"datePublished":"2024-04-15T20:07:33.548Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I ran over my set of glasses and went into the Peabody Lens Crafters looking for a replacement set. I was met by Michael (team lead) who went over my options. The best part is he searched high and low to get me the best pricing. He went above and beyond to ensure the best possible outcome. I have to say this was the best experience for purchasing glasses. Keep up the good work, Michael!","comment":{"@type":"Comment","name":"","datePublished":"2024-04-16T04:07:43.955Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Alessandra Vanaria"},"datePublished":"2024-04-08T16:01:40.006Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Truc was so incredibly nice and really helped me out! Everyone was very willing and eager to help. Great selection as well! Highly recommend.","comment":{"@type":"Comment","name":"","datePublished":"2024-04-09T02:04:40.561Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Katrina Murray"},"datePublished":"2024-04-06T21:56:58.542Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-04-07T06:48:09.078Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jackson Oliveira"},"datePublished":"2024-04-02T19:51:50.607Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great service the employees are all all some and great prices","comment":{"@type":"Comment","name":"","datePublished":"2024-04-03T07:37:45.925Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Christine Fleskes"},"datePublished":"2024-03-29T23:25:10.638Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-03-30T09:37:59.644Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Adam Scotch"},"datePublished":"2024-03-27T21:09:01.869Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Jordy went above and beyond to help me sort out the problem with my prescription. Thanks for the patience!\n\nUpdate: the whole staff at LensCrafters in NorthShore Mall is terrific. They were focused on making sure I was completely satisfied with my eyewear and lenses. After a few iterations, I picked up the perfect glasses today.","comment":{"@type":"Comment","name":"","datePublished":"2024-03-28T04:53:56.308Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Erin Hennigan"},"datePublished":"2024-03-27T20:57:12.53Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Amy, Sheri, and Dede were extremely helpful and created a positive atmosphere while I picked out my new pair of glasses.","comment":{"@type":"Comment","name":"","datePublished":"2024-03-28T04:47:36.261Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"John P. Savage"},"datePublished":"2024-03-26T14:09:48.214Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Lens Crafters continues to be the best! I have been a happy and loyal customer for about two years and the do a great job with my sunglasses and special prescription glasses. The people there are great!","comment":{"@type":"Comment","name":"","datePublished":"2024-03-27T01:42:49.07Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"c foster"},"datePublished":"2024-03-25T14:57:35.288Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Dependable and excellent service!","comment":{"@type":"Comment","name":"","datePublished":"2024-03-26T01:31:31.988Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Al Quint"},"datePublished":"2024-03-21T19:43:22.21Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I've been going here for a number of years now and it's always a pleasant experience. Once they realize what I want, there's no pressure to get me to buy more expensive frames. Prices are good, as well.","comment":{"@type":"Comment","name":"","datePublished":"2024-03-22T03:30:13.111Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Hannah Edwards"},"datePublished":"2024-03-05T17:56:31.202Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I had an amazing experience going in to get my glasses adjusted. Dede and Jordy were extremely helpful and friendly. I’ll definitely be back!","comment":{"@type":"Comment","name":"","datePublished":"2024-03-06T03:24:30.385Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Marie Narinkiewicz"},"datePublished":"2024-02-06T08:32:02.527Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"My first time at LenCrafters was a great experience. Everyone there is so helpful and pleasant. Amy went above and beyond helping me with my purchase. I will definitely be back","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Louise Sarofeen"},"datePublished":"2024-02-04T04:34:21.546Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The doctor is kind and thorough and answered all my questions!","comment":{"@type":"Comment","name":"","datePublished":"2024-02-05T08:09:53.637Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Moustafa Ragab"},"datePublished":"2024-01-31T03:13:05.573Z","reviewRating":{"@type":"Rating","ratingValue":"2","bestRating":"5"},"reviewBody":"I wanted to order reading glass, and the salesperson quoted me over 700 for the total and never disclosed how much the extra items will cost, so I asked for a brake down and there were an extra $160 and I asked to remove, please be careful, and make sure you ask for details because they are very quick to take your money","comment":{"@type":"Comment","name":"","datePublished":"2024-01-31T15:24:35.171Z","text":"Thank you for your review. We are sorry to hear your experience at LensCrafters did not meet your expectations. We strive to train our associates to be the best in the marketplace. Please go to http://ms.spr.ly/6260i0Tvg so we can follow up and redirect your concern to appropriate person. "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Nick Cabral"},"datePublished":"2024-01-19T20:21:41.971Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"will not work with anyone else besides truc! Went above and beyond . Recommend her for sure","comment":{"@type":"Comment","name":"","datePublished":"2024-01-20T05:07:31.955Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Angela Mahon"},"datePublished":"2024-01-09T17:42:03.694Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"franselena martinez"},"datePublished":"2024-01-02T22:48:50.031Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"This office used to be great when I first started going there but ever since it’s been under new management it has just declined significantly. The staff are super rude and extremely unprofessional in the doctor’s office. In and out of office. They never answer the phone and when you finally get in touch with someone the responses from the front desk is always “well did you leave a message” or “ what phone number did you call” for me to give them the number listed on the website for the response to be like “ I don’t see any missed calls from your number” or has unnecessary smart remarks. The last few months I’ve called to order contacts, I’ve had to go through so much hassle and had to call the retail store to ask them to have someone call me back every single time. I asked this time around for management to give me a call so I can explain the situation and how aggravating it can be when it never used to be like that. I was told that the manager Sam will give me a call. When I got the call from “Sam” it was the same ordeal that I had just explained above and I was disappointed and super annoyed with how the call was going and how I was being spoken too. It was so bad to the point the I had to call the manger out for being super passive aggressive with me, just for her to change her tone to make it as if she was “trying to help me”. I couldn’t believe I was basically having an argument with a manager in regards to if I had called/ left a message!! Towards the end of the call I was asked if there was anything else I could be help with or if I had any other question for the manager ! I thought I was speaking to the manager that entire time since they said the manager Sam would call and for Sam to tell me when I answered the phone “ Hi this is Sam returning your call”. When I asked to speak to Sam I was placed on hold to the point where I hung up because my time was literally being wasted. Super disappointed in this location and definitely would not recommend the doctor’s office. 0/10","comment":{"@type":"Comment","name":"","datePublished":"2024-01-04T16:33:54.13Z","text":"Thank you for your review. We are sorry to hear your experience at LensCrafters did not meet your expectations. We strive to train our associates to be the best in the marketplace. Please go to http://ms.spr.ly/6268icrve so we can follow up and redirect your concern to appropriate person. "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jake Murray"},"datePublished":"2024-01-02T22:25:39.562Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The staff were very professional and speedily were able to adjust my glasses to the correct shape for free as I had purchased from LensCrafters previously. Would highly recommend!","comment":{"@type":"Comment","name":"","datePublished":"2024-01-03T03:28:39.081Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Gayle Piraino"},"datePublished":"2023-12-21T21:15:53.411Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Amy has been nothing short of spectacular,, has helped me get my prescription adjusted So I can see when reading! She is always very pleasant, and willing to go out of her way. She takes a special interest in what and how you’re doing. I had a great experience and certainly will be back again. Thank you.","comment":{"@type":"Comment","name":"","datePublished":"2023-12-22T04:35:47.63Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Mony Sim"},"datePublished":"2023-12-03T00:22:47.759Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"my experience at your store (Peabody Mall) was nothing shy of amazing. My consultant Sheri B. Was phenomenal!!!! I went in there to purchase my first pair of glasses. Upon arrival Sheri was very welcoming and kind. I told her my situation and she was completely understanding. I needed glasses the same day due to traveling. Like I said, these were my first pair and I was completely lost. Sheri walked me around the store to try on a few pairs and ironically went with the second pair I tried on. It’s like she knew exactly what I wanted from the start.\n\nSheri told me that it would take a few hours depending on how busy they get. Literally 30 minutes later I get a call saying that my glasses are ready for pick up.\n\nI will definitely be back for a few more pairs in the future and will definitely ask for Sheri B.\n\n⭐️⭐️⭐️⭐️⭐️","comment":{"@type":"Comment","name":"","datePublished":"2023-12-14T18:22:13.457Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"mimi pena"},"datePublished":"2023-12-02T19:44:35.394Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Dee helped me get my glasses back to it’s shaping after it stretching so much, she was very kind and polite! Thank you!!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Lyz Ly"},"datePublished":"2023-12-01T21:17:11.593Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2023-12-14T16:48:56.461Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Katie D"},"datePublished":"2023-11-26T05:40:39.923Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Love they were open until 9, great selection, friendly helpful staff!","comment":{"@type":"Comment","name":"","datePublished":"2023-11-27T10:41:30.67Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"David Hepworth"},"datePublished":"2023-11-18T16:52:24.694Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Had a really great experience having my eye exam and ordering glasses from the Lens Crafters at the North Shore Mall in Peabody. A little confusing finding it. It is located in the mall! There are two locations at the mall one is in Macy’s. They only sell glasses. The other is where they do the exams.\nIt was super easy to schedule online. They took me the next day! Everything was super clean and professional! Excellent exam!! No eye drops!! They accept most vision insurance policies. I was in and out in less than an hour. Excellent!","comment":{"@type":"Comment","name":"","datePublished":"2023-11-19T08:38:41.9Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Demetra Rozopoulos"},"datePublished":"2023-11-17T19:48:58.152Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Amy the manager is such an as asset to this store. She is the reason my husband and I come back every time we are in need of glasses. She is so accommodating and always upbeat. Amy and staff will go above and beyond to make sure you are 100 percent satisfied. I recommend all my family and friends to LensCrafters in Peabody, no on can come close to their exceptional customer service.","comment":{"@type":"Comment","name":"","datePublished":"2023-11-18T04:25:23.17Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Victoria Warner"},"datePublished":"2023-11-04T17:26:58.55Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"My new prescription sunglasses got stepped on and the frames were twisted out of shape. I stopped in the store and someone fixed it for free in a few minutes. Very nice service and appreciated!","comment":{"@type":"Comment","name":"","datePublished":"2023-11-05T07:11:39.345Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ryan savini"},"datePublished":"2023-11-04T16:19:34.291Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Robert was a great help with getting me the glasses that looked best and my prescription in the system. He was very knowledgeable and I appreciate his assistance. Made my purchase go extremely smooth. Thanks again Robert!","comment":{"@type":"Comment","name":"","datePublished":"2023-11-05T08:11:36.544Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kenny Perlow"},"datePublished":"2023-11-03T18:27:24.331Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"My experience at Lens Crafters in Peabody--the first time I have ever gone to purchase eyeglasses--was better in every respect than I could ever have imagined. Michael Hyland was incredibly friendly, accommodating, and knowledgeable and made the overall experience one I will talk about with my friends. I will recommend everyone I know to come see him! Thank you!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Georgia C"},"datePublished":"2023-10-30T21:12:35.568Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great service!!!!","comment":{"@type":"Comment","name":"","datePublished":"2023-10-31T01:59:59.137Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Karoline Viana"},"datePublished":"2023-10-25T18:42:20.347Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Mike is amazing, excellent customer service, I will buy with him forever!!","comment":{"@type":"Comment","name":"","datePublished":"2023-10-26T03:01:53.7Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Amr Elessawy"},"datePublished":"2023-10-20T21:38:39.507Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Came in with my sunglasses because the lenses were poking out. I was then assisted by Dede. She was exceptional and extremely helpful in solving the issue for me. I also appreciate her kindness, patience, and her whole-hearted smile. One of the best customer service experiences for me this year for sure.","comment":{"@type":"Comment","name":"","datePublished":"2023-10-21T02:26:15.648Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Gayle Piraino"},"datePublished":"2023-10-13T10:30:25.404Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Special thanks to Amy yesterday for the wonderful service she provided me. She was friendly, kind and above all - knowledgeable. Amy went out of her way to help me navigate a very positive solution with a situation from another store, truly appreciated. She also called over Michael to double check my eyes to ensure everything was as it should be to avoid any unnecessary future back and forth. Michael was also great, extremely knowledgeable and cares about his customers too. Thank you both for a most positive experience!","comment":{"@type":"Comment","name":"","datePublished":"2023-10-14T08:25:33.97Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Hurricane antonio"},"datePublished":"2023-10-12T18:52:27.496Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Amy is the most friendly and informative employee! She is definitely why I keep coming back! Protect her at all costs!","comment":{"@type":"Comment","name":"","datePublished":"2023-10-13T03:20:21.283Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"denise benavides"},"datePublished":"2023-10-04T20:59:40.043Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The person who assisted me was very friendly and personable. Made my experience pleasant","comment":{"@type":"Comment","name":"","datePublished":"2023-10-05T15:36:03.384Z","text":"*Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"B K"},"datePublished":"2023-09-24T21:15:59.213Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I came into get my nose pads fixed and Amy did a great job! Fast, professional, and friendly staff :) will be back!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Christina Moscat"},"datePublished":"2023-09-21T18:47:32.872Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I've been in the store a few times contemplating which glasses to buy. Everyone has been really warm and welcoming each time. Eager to help, not too salesy, and gives you space to browse. Michael was especially wonderful each time. I finally chose a frame today and was sized easily. I'm looking forward to getting the new glasses when they are ready!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Stephen Mattos"},"datePublished":"2023-09-18T14:24:30.225Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The best, needed some repair work on 2 pairs of glasses Dede the best\nLens crafters peabody.","comment":{"@type":"Comment","name":"","datePublished":"2023-09-21T19:19:39.928Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"joanna cacciola"},"datePublished":"2023-09-14T17:45:25.637Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The eye doctor and tech were great and friendly. The floor staff that helped me select glasses were friendly and fun. Helped me figure out which glasses made the most sense and calculated my costs with various vision discounts I have available to guarantee the lowest price.\n\nAnd the glasses were ready the same day!","comment":{"@type":"Comment","name":"","datePublished":"2023-09-14T18:13:27.008Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!\n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Diane Acciacca"},"datePublished":"2023-09-01T16:08:44.337Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Michael Hayward it’s fantastic. He’s so knowledgeable and patience. He’s the only person I want to see when I go into LensCrafters in Peabidy!!!","comment":{"@type":"Comment","name":"","datePublished":"2023-09-01T18:39:52.06Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Sarah Potter"},"datePublished":"2023-08-15T16:11:01.709Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"So quick and easy! Lady at the front desk was super nice and helpful, and thanks to Mike Hyland for fixing my glasses, I didn’t even know that it’s a free service!","comment":{"@type":"Comment","name":"","datePublished":"2023-08-17T14:54:57Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Annie Overbaugh"},"datePublished":"2023-08-10T22:45:01.69Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Dede took great care of us!! Awesome customer service!! Would recommend!","comment":{"@type":"Comment","name":"","datePublished":"2023-08-11T15:50:55Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"MMuhee"},"datePublished":"2023-08-07T22:29:51.376Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very welcoming and helpful. They helped fix my frames for free. Very pleased of the service they provided!","comment":{"@type":"Comment","name":"","datePublished":"2023-08-08T15:21:03Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!\n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Joe Rich"},"datePublished":"2023-07-30T19:46:05.972Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"At the Peabody store my son kicked over his milk shake and got it all over the place. I was worried people would be mad but instead they all helped me clean it up. Meanwhile the person at the register still helped me right away with what I needed. I’ve been a lot of places for glasses and this is the best place I’ve been. The eye doctor in the back is great too!","comment":{"@type":"Comment","name":"","datePublished":"2023-08-01T01:31:04.12Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Patrick A."},"datePublished":"2023-07-26T17:39:33.546Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Dr Necker was very thorough during the eye exam. I feel confident with my new prescription. Would highly recommend!","comment":{"@type":"Comment","name":"","datePublished":"2023-07-26T17:55:16Z","text":" Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again.\n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Hannah Gearan"},"datePublished":"2023-07-26T15:47:24.118Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Dr. Leslie Carey was hands down the best eye doctor I have been to. She was thoughtful and took great care explaining to me what each test would do and what to expect. The retail associate (whose name I don’t remember), was also quite friendly and helpful, and answered all my questions clearly. She found me the perfect pair of frames (at my request of having frames nearly identical to my current pair) in under 2 minutes.","comment":{"@type":"Comment","name":"","datePublished":"2023-07-26T15:58:12Z","text":" Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again.\n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Blazgriz"},"datePublished":"2023-07-17T18:46:15.015Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Michael did a awesome job helping me out and staff aswell!","comment":{"@type":"Comment","name":"","datePublished":"2023-07-20T21:43:28Z","text":"Thanks for your review! We are happy to hear our team was welcoming to you during your visit, making this a great experience for you. We look forward to your next visit!\n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Leenie Bradley"},"datePublished":"2023-07-07T01:45:08.829Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I went to LensCrafters in Peabody to have my prescription for glasses filled Dede and Jordan were extremely helpful.\nThey were both very knowledgeable and helped me decide taking in to count what would be the best deal.","comment":{"@type":"Comment","name":"","datePublished":"2023-07-17T18:38:32Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Angela Restrepo"},"datePublished":"2023-06-24T22:53:10.624Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Justin Nadeau"},"datePublished":"2023-06-18T16:25:23.835Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I had the pleasure of getting my sunglasses fixed in no time upon first arival of the store! Would definitely recommend to anyone as they were polite and super helpful","comment":{"@type":"Comment","name":"","datePublished":"2023-06-22T20:36:19Z","text":"Thank you for your feedback! We are happy to hear about your positive experience and look forward to serving you! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Gretchen L Jones"},"datePublished":"2023-06-18T15:41:18.008Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Top notch service every time I visit Lenscrafters at the North Shore Mall in Peabody. My husband's progressives lost a nose pad and they replaced it in less than 2 minutes and at no cost. a++ customer service and overall great experience.","comment":{"@type":"Comment","name":"","datePublished":"2023-06-22T20:11:19.242Z","text":"Thank you for your feedback! We are happy to hear about your positive experience and look forward to serving you! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Anne Hill"},"datePublished":"2023-06-11T00:04:43.761Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Dee Dee and Trouk, were unbelievable. Great customer service. They addressed my issue and resolved it very quickly.","comment":{"@type":"Comment","name":"","datePublished":"2023-06-15T22:58:41Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Elizabeth Macdonald"},"datePublished":"2023-06-10T17:43:31.327Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Sheri was awesome from ordering my glasses to minor adjustments. She was very caring and compassionate to me and help me out alot would go to lenscrafters again","comment":{"@type":"Comment","name":"","datePublished":"2023-06-12T19:54:58Z","text":"Thank you for your feedback! We are happy to hear about your positive experience and look forward to serving you! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kris Money"},"datePublished":"2023-06-08T16:38:50.303Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Awesome place they fixed my glasses for free","comment":{"@type":"Comment","name":"","datePublished":"2023-06-14T21:21:17Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Carla Kurzhals"},"datePublished":"2023-05-26T20:16:42.546Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I had a great experience at Lens Crafters in the North Shore Mall. The manager, DO, and technician that helped fit my glasses were all very helpful.","comment":{"@type":"Comment","name":"","datePublished":"2023-06-02T19:36:17Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"david hines"},"datePublished":"2023-05-25T17:47:26.095Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Amy and Ellison rock - so helpful !","comment":{"@type":"Comment","name":"","datePublished":"2023-06-02T21:06:41Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Carolyne Soares"},"datePublished":"2023-05-14T20:49:49.155Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I came prepared to pay for my glasses repair and it was for free! And it was so so fast! Alisson helped me and he was really nice. Thank you :)","comment":{"@type":"Comment","name":"","datePublished":"2023-06-08T16:08:21Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Harrison Finamore"},"datePublished":"2023-05-13T21:00:44.562Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Ellie was fantastic with fixing my 2 pairs of glasses. Highly recommend them","comment":{"@type":"Comment","name":"","datePublished":"2023-06-09T15:52:32Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Norma Colletta"},"datePublished":"2023-05-06T16:07:35.708Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Thank you lens crafters for fixing my glasses so quickly. Excellent service","comment":{"@type":"Comment","name":"","datePublished":"2023-06-12T19:20:11Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Andrew Allen"},"datePublished":"2023-04-29T15:25:21.805Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Michael Hyland was excellent. Took the time to answer all my questions and provided superb customer service.","comment":{"@type":"Comment","name":"","datePublished":"2023-06-09T01:51:11Z","text":"Thank you for your review. Our associates are some of the best around and we are always happy to hear our customers feel the same! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kevin Furlong"},"datePublished":"2023-04-25T16:06:39.122Z","reviewRating":{"@type":"Rating","ratingValue":"4","bestRating":"5"},"reviewBody":"Great help and I completely understood his explanation\nWould strongly recommend","comment":{"@type":"Comment","name":"","datePublished":"2023-04-26T01:13:17Z","text":"Hi! Thank you so much for your review. We look forward to seeing you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"marc shnider"},"datePublished":"2023-04-24T14:28:23.684Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Excellent service from Mr Hyland, at the Peabody Store.He went above and beyond.","comment":{"@type":"Comment","name":"","datePublished":"2023-06-03T02:00:47Z","text":"Thank you for your review. Our associates are some of the best around and we are always happy to hear our customers feel the same! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Mauricio Sosa"},"datePublished":"2023-04-23T23:25:37.065Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Muy amables y se siente muy agusto , cuando saves Que las personas saben loque están haciendo 👍","comment":{"@type":"Comment","name":"","datePublished":"2023-06-03T01:31:42Z","text":"Thank you for your feedback! We are happy to hear about your positive experience and look forward to serving you! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Eric Trindall"},"datePublished":"2023-04-18T20:27:30.573Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Michael was extremely friendly and helpful. Even offered him a tip, he refused. But In the future, when I look for new frames I will be going to the Northshore mall location. Thank you for a great experience!","comment":{"@type":"Comment","name":"","datePublished":"2023-04-26T13:53:59Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jaime McGonagle"},"datePublished":"2023-04-17T17:31:11.337Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Truc was so helpful with my eyeglass problem. I was so impressed with her professional and pleasant persona. Thank you Truc!!","comment":{"@type":"Comment","name":"","datePublished":"2023-04-24T17:59:17Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Katie & James McCarthy"},"datePublished":"2023-04-16T03:04:13.513Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I had a great experience. I purchased 2 pairs of glasses and even though my VSP would not go though the gentleman who helped me was very knowledgeable and helpful. And everyone else’s who assisted was nothing but friendly. I highly recommend LensCrafters.","comment":{"@type":"Comment","name":"","datePublished":"2023-04-21T17:13:28Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kevin Sullivan"},"datePublished":"2023-04-15T21:04:05.235Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Went to LensCrafters after serious damage to my glasses. The person helping me handled the replacement order very well, then was able to do enough repairs to my glasses that I will be able to use them until the replacements are ready","comment":{"@type":"Comment","name":"","datePublished":"2023-04-21T14:17:45Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Justine Gibbs"},"datePublished":"2023-04-15T18:26:28.443Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Fixed my husband’s glasses free of charge! Staff was so friendly too!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"elizabeth perez"},"datePublished":"2023-04-08T20:53:58.067Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"High recommend LensCrafters & Truc one of the employee, she went above and beyond helping my father. Thanks !","comment":{"@type":"Comment","name":"","datePublished":"2023-04-13T15:10:34Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jordanny Luna"},"datePublished":"2023-04-08T20:50:45.762Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Best workers ever!","comment":{"@type":"Comment","name":"","datePublished":"2023-04-13T15:09:11Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"ereudy adames"},"datePublished":"2023-04-08T17:51:48.193Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2023-04-12T20:21:56Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Karen Garcia"},"datePublished":"2023-04-06T23:03:34.766Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2023-04-11T19:46:36Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!\n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Sara"},"datePublished":"2023-04-01T16:30:01.46Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Robert was extremely knowledgeable and so helpful through this experience.","comment":{"@type":"Comment","name":"","datePublished":"2023-04-06T20:43:03Z","text":"Hi! Thank you so much for your review. We are excited to hear Robert was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!\n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"John Cabot"},"datePublished":"2023-03-30T18:07:28.551Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Stopped at Lens Crafters at North Shore Mall. They did a great job fixing the screw in my glasses. In and out in five minutes.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Sara Hayward"},"datePublished":"2023-03-24T17:31:01.363Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Truc was a big help to me. She is very kind and knowledgeable. As someone who works in retail I know how stressful a busy environment can be. I watched her continuously check in with everyone to make sure they didn’t feel forgotten while they waited to be helped one on one. She has the perfect customer service balance of being timely and patient.","comment":{"@type":"Comment","name":"","datePublished":"2023-03-24T18:12:37Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Branson Sleeves"},"datePublished":"2023-03-21T21:23:09.689Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"quick. easy. in then right back out in a matter of minutes","comment":{"@type":"Comment","name":"","datePublished":"2023-03-27T18:55:09Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Na Fe"},"datePublished":"2023-03-21T18:05:52.324Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Spencer was great help and very patient!! I will definitely go back!!","comment":{"@type":"Comment","name":"","datePublished":"2023-03-21T18:21:35Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Susan H"},"datePublished":"2023-03-19T16:13:42.999Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I was so amazed by everyone there! Everyone was kind and caring. They answered all my question and picking a frame was seamless! Thank you All! Definitely recommend!","comment":{"@type":"Comment","name":"","datePublished":"2023-03-27T17:04:58.852Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"tim skerritt"},"datePublished":"2023-03-13T20:21:21.458Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Fixed my graanmothers glasses for free. It was done in 5 minutes highly recommended.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jason Finkst"},"datePublished":"2023-03-12T01:28:10.041Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great service","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Colleen Garry"},"datePublished":"2023-03-10T14:58:06.594Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The people at Lense Crafters in Peabody MA were great. Spencer was so helpful and very knowledgeable. I highly recommend… many great pairs to choose from","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"David Toro"},"datePublished":"2023-03-10T00:02:33.032Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Staff was great and extremely helpful with any questions had. Best overall branch I been to in a long time.","comment":{"@type":"Comment","name":"","datePublished":"2023-03-15T20:46:11Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Armand LeBlanc"},"datePublished":"2023-03-09T18:19:25.23Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very nice & helpful!","comment":{"@type":"Comment","name":"","datePublished":"2023-03-15T15:31:27Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Mike Gil-Duran"},"datePublished":"2023-03-09T03:22:42.923Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Amazing experience, great staff!!","comment":{"@type":"Comment","name":"","datePublished":"2023-03-14T19:41:43Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Stephen Santo"},"datePublished":"2023-03-09T03:07:16.915Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"It was my first time getting a pair glasses in a few years and was recommended to come here. The staff was amazing. They were very knowledgeable, helpful and extremely polite. Definitely a well managed team! Will definitely be back and would gladly recommend!!","comment":{"@type":"Comment","name":"","datePublished":"2023-03-14T19:40:30Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Mike Cucchiello"},"datePublished":"2023-03-09T03:04:54.951Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Huge selection and 100% helpful. Couldn’t be happier with my experience. Definitely the best. Thank you guys for your help see you soon.","comment":{"@type":"Comment","name":"","datePublished":"2023-03-09T14:59:22.544Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Reno de Filippis"},"datePublished":"2023-03-04T19:01:00.514Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Amanda Ferreira"},"datePublished":"2023-02-26T16:50:08.33Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Oh my gosh! I walked in and was immediately greeted and asked if I needed help. I brought in my prescription sunglasses that my son had mangled and bent and they fixed them in 5 minutes! Thanks Amy and Brian Kelly! I asked to pay (because I didn’t buy them there) and they refused. Immediately made apts for my husband and myself to get eye exams. So friendly and so fast!","comment":{"@type":"Comment","name":"","datePublished":"2023-02-27T15:46:31.171Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jarrett Ferreira"},"datePublished":"2023-02-26T08:22:19.605Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The staff was incredibly attentive and accommodating. My grandmother needed her glasses pads adjusted and they fixed them right away with no hassles. Looking forward to going back.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jennica Pratt"},"datePublished":"2023-02-20T21:59:09.062Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"First time experience for my kiddo. The customer service was excellent! Thank you Spencer!","comment":{"@type":"Comment","name":"","datePublished":"2023-02-27T17:51:50.969Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Sheri Demir"},"datePublished":"2023-02-14T22:01:48.051Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Mike and Truc were the ABSOLUTE BEST!!!!\nTruc with her Style knew exactly what I was looking for. Mike understood exactly what my needs were! Mike spent LOTS of time with me on my first visit and was EXTREMELY patient.\nTruc ran around the store looking for sunglasses! Between these two top notch LensCrafters employees, the North Shore Mall LensCrafters is VERY fortunate to have these two dedicated employees!\n*They were very surprised to learn about KIDDY LAND!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Elaine Fearnley"},"datePublished":"2023-02-14T18:06:59.544Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Mike was really helpful. He said he has been there over 20 years and his experience shows! A great asset to this store.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ted Fraser"},"datePublished":"2023-02-12T22:15:14.311Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I walked in, having never been inside once. Both employees jumped up to help immediately. Great conversationalists! I would love to recommend this location to anyone in need of lenses","comment":{"@type":"Comment","name":"","datePublished":"2023-02-13T15:55:20.835Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Janice Pierce"},"datePublished":"2023-02-10T21:25:04.445Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Knowledgeable and Friendly Staff!! Had a very pleasant visit!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Andrew Douglass"},"datePublished":"2023-01-19T15:40:28.118Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Brian was awesome and incredibly helpful!","comment":{"@type":"Comment","name":"","datePublished":"2023-01-24T20:52:42.061Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Gwendolyn Scott"},"datePublished":"2023-01-11T19:10:41.374Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"My annual eye exam was in LensCrafters, Peabody mall. It was early 11/22. Dr. Vu was professional -friendly through exam. He answ. my Q.'s with good knowledge. Before I saw him, a tech worker used 2 or ? machines, tested my eyes. She's well-trained in use of equipment. She had fine patient-relationship. Waited a while, then I returned to store: shopped 01/10/23 for new eyeglasses. I ordered new frames/lenses. Worker, a gal, was efficient, and she seemed glad to assist me all through my purchase. She answered ea. my Q.'s accurately. Next, a fellow worker (polite) took eye measurements, used a tool. I used my AAA Membership card..rec'd.50% off of cost: lenses. Frames additional charge. Okay deal, the same gal handled my order/purchase. I'm looking forward to receiving them, to wear. Thanks.","comment":{"@type":"Comment","name":"","datePublished":"2023-01-17T21:17:56.384Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Katie Daly"},"datePublished":"2023-01-02T14:57:00.981Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ema Klefti"},"datePublished":"2022-12-23T20:18:12.662Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I went it to fix my frames, and it only took ten minutes along with the adjustment! The customer service was great, and the manager was very nice, would highly recommend.","comment":{"@type":"Comment","name":"","datePublished":"2022-12-28T21:33:17.263Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Richard Peiser"},"datePublished":"2022-12-03T20:01:51.391Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Robert Mitchell, apprentice optician gave great service without charge to fix my glass alignments. Great future!","comment":{"@type":"Comment","name":"","datePublished":"2022-12-06T16:37:07.983Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Matthew Heller"},"datePublished":"2022-12-01T20:09:47.138Z","reviewRating":{"@type":"Rating","ratingValue":"4","bestRating":"5"},"reviewBody":"I bought eyeglasses elsewhere but needed an adjustment because they were slipping ..I offered to pay but the staff put on new nosepad and adjusted the arms at no cost .I will buy my next pair at Lencrafters .","comment":{"@type":"Comment","name":"","datePublished":"2022-12-02T17:01:38.464Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Rafael Lombardi"},"datePublished":"2022-11-27T20:56:34.763Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-11-30T21:47:07.448Z","text":"Thank you for your review! We look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Olympia Menihtas"},"datePublished":"2022-11-22T01:05:10.364Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"We had very good customer service at this place. We had Amy, one of the managers I believe, and she was awesome! Very customer friendly and super helpful. I highly recommend this place.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Matthew D'Alleva"},"datePublished":"2022-11-21T23:35:44.277Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Amy is the best.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"India Love"},"datePublished":"2022-10-31T19:21:37.515Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Best location I’ve been too! The staff is amazing.","comment":{"@type":"Comment","name":"","datePublished":"2022-11-04T15:17:16.426Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Johnna White"},"datePublished":"2022-10-30T17:25:59.783Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great staff and super efficient service!","comment":{"@type":"Comment","name":"","datePublished":"2022-11-03T15:47:02.718Z","text":"Thank you for your review! We look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Linda Lee"},"datePublished":"2022-10-14T16:19:08.115Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-10-18T18:19:51.749Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"June Dever"},"datePublished":"2022-10-07T20:39:53.799Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very friendly and helpful staff!","comment":{"@type":"Comment","name":"","datePublished":"2022-10-12T19:50:24.799Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Gabrielle Neal"},"datePublished":"2022-10-02T20:33:33.454Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Easy pleasant experience. Beautiful frames, easy fitting, pleasant employees, just peaceful and pleasant","comment":{"@type":"Comment","name":"","datePublished":"2022-10-07T19:20:02.591Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Lily KATIE"},"datePublished":"2022-10-01T23:53:44.334Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Staff are always so welcoming when I come in. They go above and beyond every-time I need something. I will recommend this place to all my friends and family.","comment":{"@type":"Comment","name":"","datePublished":"2022-10-07T16:50:17.598Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Danalise Jaylene"},"datePublished":"2022-10-01T23:44:19.952Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-10-07T15:36:40.763Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Joe Perry"},"datePublished":"2022-09-23T18:22:56.82Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Fantastic customer service!","comment":{"@type":"Comment","name":"","datePublished":"2022-09-28T20:39:58.402Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Free Don"},"datePublished":"2022-09-18T18:24:33.155Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Went in to ask for lens swapping, the store associates were super fast and helpful! They were cleaned and even gave free bags! So nice and helpful, definitely would visit again.","comment":{"@type":"Comment","name":"","datePublished":"2022-09-27T18:41:24.774Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Evelyn Moreno"},"datePublished":"2022-09-16T22:13:40.564Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"After a little while of not going to the eye doctor I finally got the courage to make an appointment and get it done. Everything went well, Dr. Vu was great! He’s very kind and professional, I recommend going to see him. Danalise was very helpful and so kind! She helped me pick out a frame and the process was quick and easy!","comment":{"@type":"Comment","name":"","datePublished":"2022-09-21T19:33:05.708Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Scott Reed"},"datePublished":"2022-09-07T18:11:27.472Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-09-08T18:45:08.733Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Greg Kelley"},"datePublished":"2022-09-02T20:03:04.211Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great service and attention during my visit.","comment":{"@type":"Comment","name":"","datePublished":"2022-09-06T20:11:53.467Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Baseem Nsier"},"datePublished":"2022-08-24T18:37:07.506Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-08-29T19:52:27.396Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Dale Koppel"},"datePublished":"2022-08-21T20:27:20.641Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Unbelievably knowledgeable, helpful, and kind staff. Couldn’t be happier. This is absolutely the only place to shop for eyewear!","comment":{"@type":"Comment","name":"","datePublished":"2022-08-22T19:42:38.145Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Amy Hubbard"},"datePublished":"2022-08-18T22:47:33.44Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I’ve been in the Peabody MA store several times over the past two months. Each time I go in the staff is friendly and helpful.","comment":{"@type":"Comment","name":"","datePublished":"2022-08-19T16:53:36.424Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Calie Logan"},"datePublished":"2022-08-16T13:21:58.523Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Amy the store manager is amazing, very kind and goes above and beyond for her customers! I will continue to spread the word this is the place to go!","comment":{"@type":"Comment","name":"","datePublished":"2022-08-19T17:49:39.678Z","text":"Hi! Thank you so much for your review. We are excited to hear Amy was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Tim Dunne"},"datePublished":"2022-08-14T18:00:57.304Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"DeeDee did a fantastic job!","comment":{"@type":"Comment","name":"","datePublished":"2022-08-19T15:27:33.197Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Monireh Graves"},"datePublished":"2022-08-13T22:26:55.963Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Amy is absolutely amazing. I had to get new glasses after a couple years of my ugly scratched ones and tbh lenscrafters was not my top pick! [ for ya girl is poor] but luckily I had insurance and blah blah blah. What made my experience was AMY. Every time I walked in the store whether it be my with my family or alone she always made me feel welcome and seen and heard and awesome. And not just Amy but the whole staff is amazing. A day later my husband came with me and got a Versace pair himself! Now we match! Thanks lenscrafters!!","comment":{"@type":"Comment","name":"","datePublished":"2022-08-16T17:51:55.238Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Bopha Hem"},"datePublished":"2022-08-06T03:11:10.851Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Let me start off by thanking the whole team at Northshore Malls LensCrafters! I called Peabodys LensCrafters after visiting Burlington’s LensCrafters who had no lab and needed new glasses ASAP, with literally 3 hours to spare. The heaven sent Amy picked up and boooy did she make it happen! She found the exact glasses I wanted, got down my prescription and told me to come in to cut it to my measurements. I get there and they were super welcoming and nice (something rare now a days). Amy let Rob take care of me and he was great, not pushy when asking what I wanted on my lenses. Dede came out with my glasses and was really patient in getting my exact fit for my face down to the nose pad and I’m really appreciative for that. I just want to say to the super team at Northshores LensCrafters you guys are amazing and I appreciate the care and effort you guys put in. Thank you for taking care of a customer who was being an inconvenience because you guys were closing soon. Amy was sooo sweet and accommodating! She and the team did what they could do to get me my glasses and I really am grateful for that and love them! (Them as in the team and my glasses LOL)","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ben Spellman"},"datePublished":"2022-08-05T13:54:43.096Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Amy and the whole team at LensCrafters are nothing but a pleasure to deal with. It is always a great experience and everyone on the team I have dealt with over the years has been very knowledgable, friendly and make sure I am 100% satisfied. This is a great location and fully recommend it to anyone needing a great pair of glasses!","comment":{"@type":"Comment","name":"","datePublished":"2022-08-08T20:19:32.647Z","text":"Thank you for your review. Our associates are some of the best around and we are always happy to hear our customers feel the same!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Pat Lally"},"datePublished":"2022-08-02T00:42:46.593Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I had a glasses emergency and Dede and Dana were amazing and got me a brand new pair of glasses pretty much on the spot. They went above and beyond and were very welcoming and understanding. I will definitely be returning!","comment":{"@type":"Comment","name":"","datePublished":"2022-08-02T14:06:56.285Z","text":"Hi! Thank you so much for your review. We are excited to hear that Dede and Dana were able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Arianna Ortega"},"datePublished":"2022-07-30T21:17:02.176Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"This store was super clean and organized. The staff were all very quick, efficient and friendly. Amy assisted me in picking out the perfect pair of glasses and made sure that they fit perfectly! I can’t recommend this store enough!","comment":{"@type":"Comment","name":"","datePublished":"2022-08-03T19:32:54.971Z","text":"Hi! Thank you so much for your review. We are excited to hear Amy was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Lori Harvey"},"datePublished":"2022-07-23T19:58:45.973Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Best location","comment":{"@type":"Comment","name":"","datePublished":"2022-07-26T17:43:17.079Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Tracey"},"datePublished":"2022-07-23T13:14:23.937Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Amy was a joy to work with. She was so professional and knew exactly what size frames would look great on my face. Amy took the time to work with me and never made me feel rushed. I would absolutely come back here again and I will send my friends here. Alli is also a joy!","comment":{"@type":"Comment","name":"","datePublished":"2022-07-25T20:51:42.048Z","text":"Thank you for your review. Our associates are some of the best around and we are always happy to hear our customers feel the same!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"David Regan"},"datePublished":"2022-07-16T19:52:23.801Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"For great, attentive service, go to North Shore Shopping Center","comment":{"@type":"Comment","name":"","datePublished":"2022-07-21T18:07:20.068Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kathy San Antonio"},"datePublished":"2022-07-06T01:36:23.025Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"A lens in my half-rimmed glasses popped out on Sunday of the holiday weekend, and I couldn't get it back in. I called Lenscrafters at the Northshore Mall on Monday morning and yes, they were open. I went in, showed them my glasses, the gentleman I spoke with said they could take care of it in five minutes. In about four minutes, he came back out with my lens back in! And then, after leaving the store, I had another unrelated ( and equally unexpected) mishap which they also bailed me out of with an abundance of grace and courtesy. I couldn't have been more relieved or pleased. Thank you!","comment":{"@type":"Comment","name":"","datePublished":"2022-07-06T14:25:12.455Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"MJ Lyon"},"datePublished":"2022-07-03T01:19:03.169Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Absolutely the best spot for glasses. I have been back for many years now and I'm always well taken care of. Amy in particular is a pleasure to work with, giving world class customer service. She's patient, knowledgeable, kind and lots of fun! Her energy is reflected in the rest of her team. What an asset to LensCrafters!\n\nDr. Vu is also very worth 👀 seeing! He is kind, knowledgeable and patient. He took the time to explain everything and made sure I had all my questions answered.\n\nTruc is amazing as well! She's very sweet and always helpful. She and the rest of the team are always a pleasure to deal with. Thank you LensCrafters!","comment":{"@type":"Comment","name":"","datePublished":"2022-07-07T18:08:45.174Z","text":"Hi! Thank you so much for your review. We are excited to hear Amy was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Matt Newby"},"datePublished":"2022-06-29T15:45:12.468Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very fast service for single-vision computer glasses, which was just what I needed as I had to replace my broken ones. I was greeted and helped promptly on arrival in the store, and able to complete my purchase in short order. Sale to glasses available was only 40 minutes! This is the first time I've ever had a dilated exam and gotten the glasses before my eyes recovered. The only point of improvement would be the video wall is still broken, and has been since November 2020 when I got my previous pair of glasses at this store.","comment":{"@type":"Comment","name":"","datePublished":"2022-06-30T19:31:14.896Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Bryan Lam"},"datePublished":"2022-06-17T19:49:30.335Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"During my eye exam, Dr. By was extremely informative and answered all my questions in depth! The front store staff were patient while I was choosing my frames and had me in and out without any trouble!","comment":{"@type":"Comment","name":"","datePublished":"2022-06-21T18:28:10.944Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Peter Cricones"},"datePublished":"2022-06-14T14:42:38.618Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great Customer Service! Came in with a broken pair of glasses and they fixed them up within 5 minutes.","comment":{"@type":"Comment","name":"","datePublished":"2022-06-16T15:45:10.385Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Andrea Suarez"},"datePublished":"2022-06-04T18:56:01.357Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Customer service is quick and awesome…we need more places like this ❤️ 100% recommended","comment":{"@type":"Comment","name":"","datePublished":"2022-06-08T19:03:01.777Z","text":"Thank you for your review. Our associates are some of the best around and we are always happy to hear our customers feel the same!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jennifer Keaney"},"datePublished":"2022-05-19T16:21:56.954Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Robert M. was a total professional. I’m very happy with the service.","comment":{"@type":"Comment","name":"","datePublished":"2022-05-20T20:19:05.65Z","text":"Hi! Thank you so much for your review. We are excited to hear Robert was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Christie Ryan"},"datePublished":"2022-05-04T18:42:27.168Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I just ordered my glasses today so haven't completed the buying experience, but have to say that the employees are fantastic. Friendly, professional, informative, helpful ... I'm very impressed and wish I'd come to LensCrafters sooner. So far the service, selection and prices have been great.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Franny"},"datePublished":"2022-04-29T17:07:45.349Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I have been coming to Lens Crafter for my glasses for year. I have had the best service by a young man name Michael and his amazing Manager Amy at the North Shore Mall. They always go above and beyond to make sure I am absolutely satisfied with everything and if not they made it right. So today I returned to get new glasses, which in my case is not easy, but I’m thankful that Michael and Amy have so many patients with me, they are amazing. It’s not about you buying there glasses it’s about you leaving there happy, that’s what the two of them are about. Thank you Amy and Michael for all that you do.","comment":{"@type":"Comment","name":"","datePublished":"2022-05-06T15:55:43.606Z","text":"Thank you for your review. Our associates are some of the best around and we are always happy to hear our customers feel the same!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Brad Sargent"},"datePublished":"2022-04-26T20:16:23.858Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"This store is beautiful! It's modern and clean and the staff is just about as friendly as you can be. Mike helped us and he really did a great job with my elderly mother. He was patient and made sure her new glasses were perfect. That kind of customer service is hard to find. He also fixed my glasses for me!! Great experience all around!! ☆☆☆☆☆","comment":{"@type":"Comment","name":"","datePublished":"2022-04-27T19:02:05.02Z","text":"Hi! Thank you so much for your review. We are excited to hear Mike was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Cindy Bell"},"datePublished":"2022-04-22T20:07:58.132Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-04-26T18:38:13.927Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Rick Welch"},"datePublished":"2022-04-16T23:35:05.07Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-04-18T17:28:55.015Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Tarif Nelson"},"datePublished":"2022-04-11T20:33:40.728Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-04-12T20:53:19.836Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Joseph Soucy"},"datePublished":"2022-04-06T12:14:17.778Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I had a great experience here. I hadn't purchased eyewear in over a decade. The made it very easy for me!!","comment":{"@type":"Comment","name":"","datePublished":"2022-04-11T20:03:27.322Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kaylie Analoro"},"datePublished":"2022-04-02T23:55:35.486Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Paul Champagne"},"datePublished":"2022-04-02T16:52:03.971Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"So my husband bought me a pair of Tom Ford sunglasses. To say I was obsessed with this pair of glasses is an understatement. So when I STEPPED on them I was heartbroken. I was convinced they were irreparable. I went to the lens crafters in Peabody (in the mall) Sherry took them to the back and got to work and did some Harry Potter magic (oculus repairo! )and 10 mins later she came back with my babies. Guys, they were repaired! REPAIRED! My whole day was made. Thank you so much Lens Crafters. Yes, I will be more sober I mean careful.","comment":{"@type":"Comment","name":"","datePublished":"2022-04-08T18:58:13.369Z","text":"Hi! Thank you so much for your review. We are excited to hear Sherry was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jasmine Vargas"},"datePublished":"2022-04-01T21:13:16.524Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The best experience ever purchasing my first ever glasses and I loved them so much !!! Come here if you’re buying glasses please.","comment":{"@type":"Comment","name":"","datePublished":"2022-04-06T17:41:34.555Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"alli hennigan"},"datePublished":"2022-03-23T22:51:05.81Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Andrew Sullivan"},"datePublished":"2022-03-21T18:20:58.412Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very friendly staff. Made me feel very welcomed and appreciated. Would definitely recommend to all my friends and family.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Sheryl Read"},"datePublished":"2022-03-21T18:01:07.84Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"My 2nd round of ordering glasses at this LensCrafters. Outstanding service from Truc and Michael. Made me feel happy with my purchases, went out of their way to make sure glasses fit well, super helpful & friendly. Kudos to this great group!!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Deb Brennan"},"datePublished":"2022-03-19T19:04:45.392Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"great team of employees! Everyone was so helpful and great attitudes esp. during a busy day!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Sheri Burggren"},"datePublished":"2022-03-19T17:34:53.873Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great customer service!","comment":{"@type":"Comment","name":"","datePublished":"2022-03-24T20:56:54.681Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Roger Newman"},"datePublished":"2022-03-03T20:47:05.444Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The staff were so friendly and helpful, I am on holiday and had problems with my glasses. They reassured me and helped me. I wish Ienscrafters were in London UK","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Steph Halpin"},"datePublished":"2022-03-03T20:39:10.793Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Customer service here is Excellent!! Great selection of frames and knowledgeable staff to help you make a good choice and get you fitted correctly","comment":{"@type":"Comment","name":"","datePublished":"2022-03-03T22:12:21.824Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jonathon Wurzel"},"datePublished":"2022-03-02T21:56:43.159Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Dede took care of me during my entire experience I couldn’t have asked for a more welcoming and helpful individual to walk me through this process. Amy also assisted towards the end with style options and gave me the final opinions that lead me to this great decision. Both of these women deserve a raise lens crafters management if you’re reading this. THEY BOTH DESERVE PRAISE!!!!","comment":{"@type":"Comment","name":"","datePublished":"2022-03-03T20:46:37.525Z","text":"Hi! Thank you so much for your review. We are excited to hear that Dede and Amy were able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Angela Welker"},"datePublished":"2022-02-28T17:03:34.583Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I needed my glasses tightened in a hurry and stopped into LensCrafters. The staff were professional, courteous and speedy. They had an excellent selection of designer glasses and everyone was extremely helpful and pleasant. I would highly recommend coming here.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Truc Hoang"},"datePublished":"2022-02-22T20:05:59.966Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Everyone was so helpful","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Viviane Alvarenga"},"datePublished":"2022-02-21T19:25:23.233Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Worst place ever !\nDon’t go there.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Evelyn Coppo"},"datePublished":"2022-02-19T18:44:09.427Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"P Lynn"},"datePublished":"2022-02-18T20:48:01.71Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Amazing 5star fast and friendly service","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Dusty Cookson"},"datePublished":"2022-02-13T00:02:47.313Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"i was nervous about going for an eye exam for the first time in several years and everybody was so friendly and helpful","comment":{"@type":"Comment","name":"","datePublished":"2022-02-14T19:14:07.419Z","text":"Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Gianna Leone"},"datePublished":"2022-02-10T21:43:04.967Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-02-15T21:40:51.121Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"joseph sullivan"},"datePublished":"2022-02-09T23:36:59.303Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Staff was so very friendly had a great energy about them and were more than ready to help me thanks","comment":{"@type":"Comment","name":"","datePublished":"2022-02-10T14:36:00.29Z","text":"Thank you for your review. Our associates are some of the best around and we are always happy to hear our customers feel the same!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Mayi Delacruz"},"datePublished":"2022-02-09T17:39:05.293Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-02-14T21:06:00.829Z","text":"Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jayna Clarke"},"datePublished":"2022-02-06T21:09:19.303Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-02-07T20:48:04Z","text":"Great to hear! We appreciate your review and hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Amy Dwyer"},"datePublished":"2022-02-05T19:49:06.095Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Quick and friendly service!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Paul DiCicco"},"datePublished":"2022-01-31T14:33:41.537Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Rhonda Wallace"},"datePublished":"2022-01-13T12:50:20.176Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Thep Long"},"datePublished":"2022-01-10T05:14:47.53Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Staffs are very friendly and helpful.\nEvery relaxing environment and welcome.","comment":{"@type":"Comment","name":"","datePublished":"2022-01-10T14:49:02Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Beth Smith"},"datePublished":"2022-01-08T20:07:33.2Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Needed a quick fix and the staff were great!","comment":{"@type":"Comment","name":"","datePublished":"2022-01-12T21:51:06Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Regiane De Souza"},"datePublished":"2021-12-22T18:02:40.81Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-12-27T21:30:30Z","text":"Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Marie Newhall"},"datePublished":"2021-12-17T01:39:09.963Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"A very positive experience..new lenses and new frames.","comment":{"@type":"Comment","name":"","datePublished":"2021-12-17T15:53:29Z","text":"Hi! Thank you so much for your positive review. We are happy we could help with your vision needs and look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Chris Carnevale"},"datePublished":"2021-12-01T18:18:53.932Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Front and back end staff were all very professional, patient, knowledgeable, and exemplary. Dr\nAndrew Zodikoff, his support staff, and Amy, store manager and Michael, optician technician really stand out and stood out for me. I highly recommend LensCrafters at the Peabody Mall based off my experience.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jerry bushway"},"datePublished":"2021-11-19T20:33:19.949Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very nice experience clean quick and professional\nThey were willing and able to help me resolve prior insurance claim. Smiling faces and service made my day.😎","comment":{"@type":"Comment","name":"","datePublished":"2021-11-22T14:05:16Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Megan DeFilippo"},"datePublished":"2021-11-16T18:20:32.956Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Danalise was great! She was very friendly and professional. Highly recommend seeing her!","comment":{"@type":"Comment","name":"","datePublished":"2021-11-22T18:00:59Z","text":"Hi! Thank you so much for your review. We are excited to hear that Danalise was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Lash Lamour"},"datePublished":"2021-11-16T18:02:12.305Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-11-22T14:57:31Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"jannirys silverio"},"datePublished":"2021-11-15T23:51:11.18Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-11-16T17:28:45Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Camila Mera"},"datePublished":"2021-11-15T23:37:54.496Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-11-16T17:37:16Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ben Cadet"},"datePublished":"2021-11-15T22:08:32.374Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-11-16T19:42:50Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Betsaida Maitre-Dorismond"},"datePublished":"2021-11-15T21:12:34.919Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The staffs are very friendly there, and very professional.","comment":{"@type":"Comment","name":"","datePublished":"2021-11-16T20:25:27.803Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Durrmigg"},"datePublished":"2021-11-15T20:56:48.816Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-11-16T20:44:18Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Danalise Mojica"},"datePublished":"2021-11-15T20:42:18.45Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-11-16T21:23:40Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Tina DePiero"},"datePublished":"2021-11-15T20:14:12.712Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-11-16T21:49:16Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"John Esparza"},"datePublished":"2021-11-14T02:41:31.392Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"I arrived at 8:20pm and they were already closed. Too bad, I've been trying to get to the store to get my glasses adjusted, and this was the first chance I got. Wish they would honor their store hours.","comment":{"@type":"Comment","name":"","datePublished":"2021-11-15T17:15:52Z","text":"Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We apologize that we did not exceed your expectations during your visit. We value our customer’s feedback! Please go to https://www.luxotticacustomercare.com/lenscrafters to provide your information so we can contact you and work to resolve the issue."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kris Klein"},"datePublished":"2021-11-12T15:18:38.654Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-11-16T17:58:40Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Lucille Bourque"},"datePublished":"2021-11-11T19:22:52.815Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I visited LensCrafters in the North Shore Mall in Peabody, MA. Robert was awesome and very informative. He was friendly and easy to deal with. I felt very comfortable. They have a good selection of frames, and I found one pretty quickly. I would definitely recommend LensCrafters!","comment":{"@type":"Comment","name":"","datePublished":"2021-11-15T14:32:10Z","text":"Hi! Thank you so much for your review. We are excited to hear Robert was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Patricia Haney"},"datePublished":"2021-10-29T17:51:08.68Z","reviewRating":{"@type":"Rating","ratingValue":"2","bestRating":"5"},"reviewBody":"After picking out several pairs, I settled on one with the help of Robert. When he started writing up the order, his original Ipad froze. So he got a new one. The same thing happened. After going through serval IPads, I asked him what was the matter. He indicated that they have been having problems ever since an update. This was NOT comforting to know. I am concerned about the security of my information, which he assured me his IT dept ran daily virus scan. However, the process took a lot longer than what it should have. Also my confidence in Len Crafters getting my order right after 4 IPads is not the greatest.","comment":{"@type":"Comment","name":"","datePublished":"2021-11-01T13:14:28Z","text":"Thank you for your review. We are sorry to hear your experience at LensCrafters did not meet your expectations. We strive to provide a quick and efficient transaction experience. Please go to https://www.luxotticacustomercare.com/lenscrafters to follow up so we can redirect your concern to the appropriate person."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Amy Garland"},"datePublished":"2021-10-24T01:03:41.279Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"susan beaver"},"datePublished":"2021-10-04T12:47:11.451Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-10-04T13:47:06Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Al T"},"datePublished":"2021-09-30T23:46:36.422Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Hi ,\nI was at LensCrafters at north shore mall tonight and I was very impressed with Allie, one of the associates working on that shift.\nShe helped me adjust my glasses and replacing the pads as well, which I didn’t expected.\nI think she was very helpful and professional.\nI was very impressed with her and I applause her efforts.\n\nThank you very much,\n\nAl T","comment":{"@type":"Comment","name":"","datePublished":"2021-10-01T15:37:16Z","text":"Hi! Thank you so much for your review. We are excited to hear Allie was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Rob Mitchell"},"datePublished":"2021-09-11T23:14:47.405Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very professional and friendly service from the doctor's office and the store staff.","comment":{"@type":"Comment","name":"","datePublished":"2021-09-14T18:15:11Z","text":"Thank you for your review. Our associates are some of the best around and we are always happy to hear our customers feel the same!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Zene Randall"},"datePublished":"2021-08-30T21:04:52.324Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Dee Dee, this review is for you, and your staff. WOW! Thank you for your time, your care and your incredible service. I was once a gal who thought the only best care, was through a private office. What I experienced here, was equal to or better than what I had received in one of the top offices on the East Coast. Minus, the HUGE expense to me personally and my insurance. I will never go back to my private DR. Thanks to everyone at NorthShore LensCrafters and the DR office associated with it! Dee Dee...the girl from Costa Rica LOVES her new glasses...and will be back for a third time...any many more! Gracias for my vision!","comment":{"@type":"Comment","name":"","datePublished":"2021-08-31T14:15:18Z","text":"Hi! Thank you so much for your review. We are excited to hear Dee Dee was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Lori Denisco"},"datePublished":"2021-08-21T19:03:56.046Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Truc was super helpful in putting replacement lenses in my old Oakleys! Great customer service.","comment":{"@type":"Comment","name":"","datePublished":"2021-08-24T18:28:36Z","text":"Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"D T"},"datePublished":"2021-08-03T20:18:35.476Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The whole process was very simple\nFrom inception to cash out was great\nFriendly Staff","comment":{"@type":"Comment","name":"","datePublished":"2021-08-06T20:36:59Z","text":"Hello Dennis, Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"nancy hardin"},"datePublished":"2021-08-02T19:15:50.702Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I have been to Lens Crafters several times in the past year. To fill a script I had from my eye doctor. Another time just because I lost a screw from my Favorite Sunhut sunglasses. Today I had ordered a replacement lens for those sunglasses online but I couldn’t manage to replace them myself. I asked if they were able to help me replace the lenses for me. They did!\n(No Charge)\nThey have always been professional, friendly and accommodating!\nI appreciate the service they provide! I am so grateful ! Thank you Lens Crafters at North Shore Mall, Peabody MA","comment":{"@type":"Comment","name":"","datePublished":"2021-08-03T14:19:46Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Albertus Mertoguno"},"datePublished":"2021-07-29T02:30:36.937Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"She was great and friendly. She was very knowledgeable about various lenses and has been able to guide me to select the best option for my need. She was also thorough in measuring the lense. She did check the measurement several times to make sure it fits me well. LensCrafters has a great selection for my favorite frame “Oakley”. So 5 star for them!","comment":{"@type":"Comment","name":"","datePublished":"2021-07-30T15:48:40Z","text":"Thank you for your review. Our associates are some of the best around and we are always happy to hear our customers feel the same!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Paulo Abreu"},"datePublished":"2021-07-28T14:09:14.927Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Hours on their web site is completely different then when they really are open... Misleading at its finest. And it was updated 4 weeks ago according to them.","comment":{"@type":"Comment","name":"","datePublished":"2021-07-28T16:22:20Z","text":"Hello Paulo, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient has the best experience in every location every time. We apologize that we did not exceed your expectations with our scheduling system. We value our customer’s feedback! Please go to https://www.luxotticacustomercare.com/lenscrafters to provide your information so we can contact you and work to resolve the issue."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Madisen Baker"},"datePublished":"2021-07-27T16:06:41.161Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"I got my glasses and started to get severe headaches, and I couldn’t even look down. I went to the optometrist to make sure the prescription was correct, and the centers of the lenses were completely off. One was centered almost at the top, while the other was centered almost at the bottom. When I went back to LensCrafters, I was told, “We COULD fix them if you really want us to,” and the person assisting me didn’t seem to think there was a real issue. Once the glasses were fixed, I went back for a THIRD time and was told to wait 5 minutes, which turned into 30. Not the best place for glasses.","comment":{"@type":"Comment","name":"","datePublished":"2021-07-28T15:36:32Z","text":"Thank you for your review. We are sorry to hear that your experience at LensCrafters did not meet your expectations. We strive to deliver the best service in the industry. Please go to https://www.luxotticacustomercare.com/lenscrafters to follow up so we can work to correct this issue."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kipp Fernandez"},"datePublished":"2021-07-26T15:32:00.384Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-08-12T16:16:28Z","text":"Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"susan fix"},"datePublished":"2021-07-24T15:22:53.525Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"You can never go wrong when choosing the Lenscrafters in Peabody. Thank you to Michael for your patience, knowledge and experience the whole way through","comment":{"@type":"Comment","name":"","datePublished":"2021-07-27T15:10:52Z","text":"Hi! Thank you so much for your review. We are excited to hear that Michael was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Emma Vanderpool keating"},"datePublished":"2021-07-19T19:58:18.043Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"xhulio bleta"},"datePublished":"2021-07-18T21:03:28.231Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"very disappointed with the service provided.\nwhen I first asked about an eyeglass frame I was informed that the total price would go around $ 350 without the eye visit, including the eye visit the total goes $ 400.everything till here was ok.\nafter the visit I was inform that the frame and glasses will take 7 to 10 bussines day.i let the young lady know that on august 2 i was going to leave on vacation .she change the statement :maybe 2 weeks.\nI asked her are you sure is 2 week cuz i can wait so much time.\nShe alreday change again 2 or 3 weeks maybe she said .\nIt started from 5 days to more than 3 weeks ,but thats not all.\nFirstly i was said that the cost it will be around of $360 cuz my insurance covered a part of it .thats seems awsome.\nToday she told me that the total ,without the eye visit it goes around $ 501 because they are HD with polycarbonate plastic ,with blue reflection and bla bla bla bla.i said to her hold on a second .who asked for those ?\nThis is clearly stealing $ from customer pocket .\nMy only real problem it was time:more than 3 weeks to have the frame ready ?????\nI will not reccomend this place to nobody.\nIf you are ready to loose time for nothing just go give a try to those guy.\nDeff.will not reccomend them.i lost a gender reveal party for nothing.sorry but its not worth it .","comment":{"@type":"Comment","name":"","datePublished":"2021-07-19T16:42:19Z","text":"Thank you for your review. We are sorry to hear that your experience at LensCrafters did not meet your expectations. We strive to deliver the best service in the industry. We hope to serve you again in the future!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jason Moses"},"datePublished":"2021-07-18T20:35:05.738Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great service! I went in to get my daughter’s glasses fixed and they took care of it in under 5 minutes.","comment":{"@type":"Comment","name":"","datePublished":"2021-07-19T16:54:49Z","text":"That’s great news! We appreciate your review and hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Genesis Moreno"},"datePublished":"2021-05-14T22:27:53.635Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Dede and Amy are a phenomenal team, they definitely made me feel like I was at total peace and improved my vision !","comment":{"@type":"Comment","name":"","datePublished":"2021-05-17T17:52:04Z","text":"Hello Genesis, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Robert Adames"},"datePublished":"2021-04-17T14:47:37.582Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-04-20T16:48:05Z","text":"Great to hear! We appreciate your review and hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Karen Brett"},"datePublished":"2021-04-08T00:51:09.537Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-04-08T16:14:51.716Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Janine Johnson"},"datePublished":"2021-04-07T20:48:10.201Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-04-08T16:33:38.177Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"mackenbob"},"datePublished":"2021-04-07T18:17:51.781Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great people including the eye exam. Have been to their NYC and NJ locations as well and this was the best experience I have had.","comment":{"@type":"Comment","name":"","datePublished":"2021-04-07T20:45:30.458Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Maureen Flatley"},"datePublished":"2021-02-17T21:49:36.832Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I have been a loyal customer of Lenscrafters at the North Shore Mall for many years. There are several reasons why I come back over and over. The convenience of having comprehensive eye exams on the spot is amazing. The catalog of available frame styles is always next level. But the thing that seals the deal is the extraordinary service provided by their staff. Every visit is pleasant and satisfying. I always leave happy w/ the merchandise, knowing I got the best deal and dazzled by the supreme and consistent service of a staff that really cares about their customers. Cheri L and Michael deserve special mention. Five stars in not enough! Ten stars!","comment":{"@type":"Comment","name":"","datePublished":"2021-02-18T16:51:30.036Z","text":"Hello Maureen, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Chanel Garcia"},"datePublished":"2021-02-09T23:08:04.667Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very friendly and professional atmosphere had no problem getting my frames and I am super excited to get my glasses !!!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Sara"},"datePublished":"2021-02-03T14:58:55.038Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Nicest people there that are very willing to help","comment":{"@type":"Comment","name":"","datePublished":"2021-02-04T19:30:14.97Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"JC"},"datePublished":"2021-01-17T22:02:17.837Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-01-18T15:08:50.221Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Pam McKenna"},"datePublished":"2021-01-08T23:44:37.365Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-01-12T14:32:22.32Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Toni Marshall"},"datePublished":"2020-11-17T13:53:38.47Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great staff, timely service, easy, seamless and safe appt and I love my new frames.","comment":{"@type":"Comment","name":"","datePublished":"2020-11-19T14:26:11.815Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Mark McDuff"},"datePublished":"2020-11-11T19:06:30.845Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2020-12-01T17:27:29.924Z","text":"Thank you for your review! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kevin crain"},"datePublished":"2020-11-02T20:52:42.882Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"I was notified two days ago my glasses were ready. Went to store yesterday and it was inexplicably closed. Tried again today and again closed no reason. Called North Shore Mall management. They had no idea why the store was closed. This is ridiculous. Have tried to call. Message says store closed - no reason why. Tried the corporate office. No response","comment":{"@type":"Comment","name":"","datePublished":"2020-11-03T15:35:03.204Z","text":"Hello Kevin, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We apologize that we did not exceed your expectations during your visit. We value our customer’s feedback! Please go to https://www.luxotticacustomercare.com/lenscrafters to provide your information so we can contact you and work to resolve the issue."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Marcie Rae"},"datePublished":"2020-09-29T16:08:34.139Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"LensCraft no longer has a lab at their North Shore Mall store, said it would be 2 or 3 weeks for glasses to arrive.","comment":{"@type":"Comment","name":"","datePublished":"2020-09-30T19:13:30.675Z","text":"Hi there, thank you for your review. We are disappointed to hear about your experience. We strive to provide the best glasses and customer service in the industry. We apologize for your experience and any inconveniences caused by this!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Lia P"},"datePublished":"2020-09-24T15:02:35.125Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Mike over in the Peabody MA location was terrific, and accommodating to work with.","comment":{"@type":"Comment","name":"","datePublished":"2020-09-25T16:47:55.548Z","text":"Hi! Thank you so much for your review. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jodi Montecalvo"},"datePublished":"2020-09-17T21:03:17.992Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Mike Hyland was very helpful and knowledgeable! The place was very busy and people were waiting but he never made me feel rushed!","comment":{"@type":"Comment","name":"","datePublished":"2020-09-18T16:48:15.379Z","text":"Hi! Thank you so much for your review. We are excited to hear Mike was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Maggie Jakaitis"},"datePublished":"2020-09-15T17:09:39.674Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Cheri was an amazing help in finding my perfect frames!","comment":{"@type":"Comment","name":"","datePublished":"2020-09-15T18:59:53.191Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jonathan viana"},"datePublished":"2020-08-29T22:10:24.381Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Good as always keep up the good work 👌","comment":{"@type":"Comment","name":"","datePublished":"2020-08-31T14:29:41.878Z","text":"Great to hear! We appreciate your review and hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"pheary82186"},"datePublished":"2020-08-25T20:04:23.235Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"I was told my glasses that was shipped out will be a new glasses that will be coming from ray ban so that means brand new frame. I waited 2-3 weeks for them and they were not new. There were scratches all over the frames, there were damaged marks around the lens area from them trying to put the lens in. I called and told an associate and she said they usually pass inspection before having us pick them up. Well i told her i am not to happy with it if I can return it and she said yes that is fine. I said thank you so much and the associate did not reply and just hang up the phone. Very rude and I have been going to this location for years. Well not anymore!!! This location is the worst.","comment":{"@type":"Comment","name":"","datePublished":"2020-08-26T13:17:00.08Z","text":"We are sorry to hear your experience at LensCrafters did not meet your expectations. We strive to train our associates to be the best in the marketplace. Please go to bit.ly/LC-Support to follow up so we can redirect your concern to the appropriate person."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Joe M"},"datePublished":"2020-07-15T22:56:33.685Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The best experience ever from the doctor to the sales , awesome job !!!!!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Adam Jeffery"},"datePublished":"2020-03-17T17:30:51.051Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Had scheduled an apoointment. Showed up at the date and time scheduled and was told that they rescheduled all appointments and I should have been called. I was never called by them. I do not recommend this business at all.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Bob Cullen"},"datePublished":"2020-01-01T15:42:38.01Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Both Brian and Dr. Neckers listen to your concerns and do what they can to make you satisfied. It's very convenient having the Lenscrafters (and doctor) right inside the Macy's store (on the 2nd floor.) In spite of it's small size, they have an amazing array of frames.","comment":{"@type":"Comment","name":"","datePublished":"2020-02-06T19:48:41.968Z","text":"Hi Bob! Thank you for your review! We appreciate the feedback and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Linda Taylor"},"datePublished":"2019-12-27T14:51:25.215Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Lens Crafters is lucky to have Brian Kelly. He went above and beyond to make sure I found a pair of glasses","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Lisa Harris"},"datePublished":"2019-12-07T23:34:27.746Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Tracey Skoniecki"},"datePublished":"2019-12-05T01:16:18.066Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Had a great experience at LensCrafters. Everyone was extremely helpful and professional. Thank you!","comment":{"@type":"Comment","name":"","datePublished":"2019-12-11T15:32:39.086Z","text":"Hi Tracey! That's great to hear! We appreciate your review and hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jessi Lane"},"datePublished":"2019-11-03T22:00:59.375Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Mike was fantastic! I had to get some sleeves for my glasses (I am unfortunately allergic to the arms of my glasses) and he helped me right when I walked in! He also tightened them for me which was great. You can barely even see the sleeves!","comment":{"@type":"Comment","name":"","datePublished":"2019-11-22T18:15:20.228Z","text":"Hi Jessi! Thank you for your review. We are excited to hear Mike was able to help make your experience at LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Vernon Ferrell"},"datePublished":"2019-10-07T18:29:22.861Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"They say walk in are welcome. I am in this mall a lot and I have tried across a year span three different times and they are not. They haven't made one attempt to accommodate or even try to schedule a future appointment. Absolutely false advertising! Sadly they just lost me as customer.","comment":{"@type":"Comment","name":"","datePublished":"2019-11-05T17:44:45.011Z","text":"Hi Vernon, thank you for your review. We are sorry to hear about your experience. We aim to consistently meet and surpass customers' expectations. Please go to bit.ly/LC-LUX so we can follow up with you directly."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Josh Duran"},"datePublished":"2019-05-15T14:57:31.579Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Andrew Capobianco"},"datePublished":"2019-02-02T15:48:07.316Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great service here by Sheri Burggren","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"richard upham"},"datePublished":"2018-09-26T20:35:29.221Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Called for appointment and abrupt male said he was too busy and to call back in 10 minutes. Called back in 10 and no answer. I went elsewhere.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Myace Washington"},"datePublished":"2018-09-22T02:26:06.85Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"I wait for long time for measurements, but the worker in the store always chats, chats..","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"J G (ExactDose)"},"datePublished":"2018-07-30T16:52:34.565Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Called to get a price check on eye exam and was placed on hold for 10 minutes. Called back and said I wouldnt like to be placed on hold again and he did it again. Rep name Bryan. Look at other reviews they say same thing about getting price check. Avoid this location !!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"kawasaki giugiaro"},"datePublished":"2018-03-14T16:06:19.68Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Rude. Ms Cheri Vitale was reluctant to answer my questions and abrasive when I asked about eye exam pricing. Unacceptable.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Guy Chretien"},"datePublished":"2018-02-07T14:43:11.935Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Got a pair of intermediate computer glasses at Lenscrafters in Peabody. They didn't seem to be correct. As it turned out the lab had calculated the prescription wrong. I didn't get back there for 6 months. Denise the manager didn't hesitate to correct them, I got them back one business day later and they work great now. I have always had great service from this store and I will be back for future purchases. Thank you Denise!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jim J"},"datePublished":"2017-07-19T14:00:25.484Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Scheduled an appointment a week in advance, then got a call the day of and they informed me that they would not take my insurance, so I cancelled the appointment to find out later on that they do accept my insurance. They really should get there facts right before telling customers the wrong information.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Tae' B"},"datePublished":"2017-01-19T20:29:32.938Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Michele Delfino"},"datePublished":"2016-12-29T21:00:31.597Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Too expensive for what you get. You're better off at Costco and BJs if you can wait for your glasses. 30 day warranty for expensive glasses? Not like they used to be. This is a money making, penny pinching, over priced chain now. Their frames don't hold up to falling off your face, just once. Gum popping sales people not helping their image either.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"crystal shelby"},"datePublished":"2016-06-08T02:55:15.424Z","reviewRating":{"@type":"Rating","ratingValue":"4","bestRating":"5"},"reviewBody":"Great but expensive","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"M's W"},"datePublished":"2013-02-26T23:32:44.629Z","reviewRating":{"@type":"Rating","ratingValue":"2","bestRating":"5"},"reviewBody":"BEWARE! I had them check if my insurance was okay (in-person) for a new appointment because my prescription had run out after 1 year. They did and said all I needed to pay was a $20 copay. However, the next day they said my insurance didn't cover it and said it would be $120 for a new prescription for contact lenses. AND THEY DO NOT HONOR WHAT THEY SAID TO ME BEFORE. They will not waive the the fee and charge me $20 like they said when they checked it. DO NOT TRUST Dr. Andrew Zodikoff or Dr. Maria Miller. Horrible thing to do to your customer. I had been going there for years previously. Horrible treatment.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}}]</script><script type="application/ld+json">[{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Tom Landry"},"datePublished":"2025-02-28T20:31:00.759Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Amy and the entire staff are very friendly, knowledgeable, and provide exceptional individual service","comment":{"@type":"Comment","name":"","datePublished":"2025-03-02T22:00:15.677Z","text":"Thank you for your review! \nWe are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. \nWe hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Puvit Singh"},"datePublished":"2025-02-23T21:38:16.557Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I think I get to leave them another review after my first one.. I ended up getting 3 quality glasses and the clinic and the sales team especially are a dream to work with! Great location in the mall too!","comment":{"@type":"Comment","name":"","datePublished":"2025-03-04T21:03:58.882Z","text":"Thank you for your review! \nWe are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. \nWe hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Mark Panicali"},"datePublished":"2025-02-23T20:23:45.063Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great service Truc!","comment":{"@type":"Comment","name":"","datePublished":"2025-03-04T20:43:51.002Z","text":"Thank you for your review! \nWe are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. \nWe hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Carlos Colon"},"datePublished":"2025-02-20T21:55:06.066Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Friendly staff. The store manager was always so friendly, helpful, and went out of her way to help me. 🙏✌️","comment":{"@type":"Comment","name":"","datePublished":"2025-03-05T18:26:51.503Z","text":"Thank you for your review! \nWe are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. \nWe hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Keegan carr"},"datePublished":"2025-02-11T22:19:52.915Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Michael at the northshore mall was fantastic. He helped me select the right lenses. He even stayed late to ensure I received my glass as soon as possible. Truely an awesome person. Thank you soo much!","comment":{"@type":"Comment","name":"","datePublished":"2025-02-12T06:58:21.423Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Puvit"},"datePublished":"2025-02-10T16:17:46.897Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Love this place and definitely stocked up on my annual supply!","comment":{"@type":"Comment","name":"","datePublished":"2025-02-11T02:44:20.902Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Meg Andrews"},"datePublished":"2025-02-09T00:07:38.36Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Saul is the best! Not only did he give a full lesson on eyeglasses but he also tracked us down in the parking lot after we left one of our shopping bags behind by accident. Way exceeded expectations! Go see Saul next time you need glasses.","comment":{"@type":"Comment","name":"","datePublished":"2025-02-09T12:12:09.914Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Gail Fitzpatrick"},"datePublished":"2025-01-14T18:44:41.142Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Excellent stafff very professional and knowledgeable","comment":{"@type":"Comment","name":"","datePublished":"2025-01-15T03:39:33.919Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Gloria C"},"datePublished":"2025-01-05T12:51:36.746Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Excellent service","comment":{"@type":"Comment","name":"","datePublished":"2025-01-06T02:55:57.64Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Margaret Sarno"},"datePublished":"2025-01-03T19:18:56.722Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2025-01-04T05:00:01.087Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Stephen Hampton"},"datePublished":"2024-12-01T02:48:25.381Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-12-10T20:39:35.553Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Rob Reece"},"datePublished":"2024-11-25T21:04:01.962Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"very pleasant staff","comment":{"@type":"Comment","name":"","datePublished":"2024-12-04T19:11:25.06Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"kibiio"},"datePublished":"2024-11-01T19:29:34.339Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-11-05T20:12:45.329Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"J Lim"},"datePublished":"2024-10-27T00:58:56.247Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Dede Caproni was wonderful and great! Life saver for fixing my kids glasses that was bent and broken nose silicon piece. Highly recommend!","comment":{"@type":"Comment","name":"","datePublished":"2024-11-06T20:12:16.339Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Alison Reichert"},"datePublished":"2024-10-05T19:54:07.863Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Truc was awesome. Thank you so much for your help. LensCrafters is lucky to have you!!!","comment":{"@type":"Comment","name":"","datePublished":"2024-10-09T20:03:59.775Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ruth Sones"},"datePublished":"2024-10-03T13:25:23.867Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-10-09T19:23:17.903Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Andrea Ann"},"datePublished":"2024-09-24T15:25:14.847Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-09-30T19:26:18.918Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Crystal Jaramillo"},"datePublished":"2024-09-21T22:58:27.21Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Deedee took great care of me while doing a frame adjustment:)","comment":{"@type":"Comment","name":"","datePublished":"2024-09-24T19:07:18.282Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"khlowe61"},"datePublished":"2024-09-08T19:16:46.571Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Customer service was excellent. They fixed my broken glasses for no charge and were very helpful. I highly recommend this location!","comment":{"@type":"Comment","name":"","datePublished":"2024-09-09T19:12:40.013Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Sea Struck"},"datePublished":"2024-09-05T17:39:46.859Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great experience all around. Very pleasant staff. No waiting, got started as soon as I arrived. Examination was done very efficiently and timely. Highly recommend.","comment":{"@type":"Comment","name":"","datePublished":"2024-09-10T15:50:20.592Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"jennifer adler"},"datePublished":"2024-08-02T22:38:37.841Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"My salesperson was kind and helped me make an informed decision about my eyeglasses purchase. He found me several pairs to try on, reassured me about my choice, and saved me some money. Always a good experience at this location.","comment":{"@type":"Comment","name":"","datePublished":"2024-08-03T07:21:35.833Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"jenny wernick"},"datePublished":"2024-08-01T21:51:52.453Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I had an emergency with my glasses. The lens popped out and I was missing the screw. I walked in with no appointment and was immediately helped. JORDY is amazing, he is kind, polite, incredibly respectful, and knowledgeable.","comment":{"@type":"Comment","name":"","datePublished":"2024-08-02T05:39:28.135Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kim Tompkins"},"datePublished":"2024-07-30T13:53:47.578Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Didi was very knowledgeable and helped the process go smoothly. She returned phone calls promptly and gave excellent fashion advice. Other associates in the store were helpful and responsive, as well. I got a couple of bonus discounts, to boot. I like that no one tried to “up-sell.” I will certainly shop here again when it’s time for my next pair of glasses.","comment":{"@type":"Comment","name":"","datePublished":"2024-07-31T01:31:36.035Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kristina P"},"datePublished":"2024-07-25T20:02:41.005Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Mr Rogelio Morales - you sir are amazing🤍\n\nIt was my first time getting prescription glasses and everyone was so attentive and helpful! Rogelio helped me find two Prada glasses one optical and one sunglasses!\n\nCouldn’t recommend this place enough!! Thank you so much for all your help :)","comment":{"@type":"Comment","name":"","datePublished":"2024-07-26T04:37:47.021Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jared Nicholson"},"datePublished":"2024-07-14T18:56:46.342Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-07-15T04:00:06.586Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ann OBrien"},"datePublished":"2024-07-13T01:32:24.792Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Always great staff and great discounts. Only place I go for glasses.","comment":{"@type":"Comment","name":"","datePublished":"2024-07-14T01:05:16.141Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Геннадий Стрекалов"},"datePublished":"2024-07-09T18:33:49.304Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"My wife has appointment eye doctor and bought new glasses. Very professional doctors and store staff. So happy.\nHardly recommend Lens Crafters 1156.\nAn 210 Andover St. Peabody. MA.","comment":{"@type":"Comment","name":"","datePublished":"2024-07-10T03:26:05.614Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Elizabeth Mather"},"datePublished":"2024-06-28T20:04:14.537Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I consistently experience great customer service at this location. Today, they kindly repaired a pair of stretched out sunglasses which were so bad, I couldn’t wear them.","comment":{"@type":"Comment","name":"","datePublished":"2024-06-29T04:39:02.583Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Olivia G"},"datePublished":"2024-06-25T23:14:15.629Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Jordy in peabody store really helpful…","comment":{"@type":"Comment","name":"","datePublished":"2024-06-26T05:36:21.315Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jeffry fowley"},"datePublished":"2024-06-09T19:39:05.153Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I rolled over onto my own glasses while stretching at the gym, severely bending the frame. Jordy was very skilled at fixing, and nice about it too. Lens Crafters is more expensive than some other places. However, I am willing to pay extra when purchasing glasses in order to get this kind of good ongoing service.","comment":{"@type":"Comment","name":"","datePublished":"2024-06-10T03:40:42.523Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Laura Carroll"},"datePublished":"2024-06-02T16:48:22.683Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I needed a nose pad replacement for my husband’s glasses. The employee was polite, professional and replaced both nose pads free of charge!!! Excellent service. Highly recommend.","comment":{"@type":"Comment","name":"","datePublished":"2024-06-04T04:03:26.633Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kelly Damor"},"datePublished":"2024-05-23T17:20:52.034Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Friendly and efficient staff. Quality of glasses is great, but you are paying for the brand name often times. The store manager was always so friendly, helpful, and went out of her way to help us. The additional staff were also very helpful and kind. If you're looking for brand name quality glasses, I'd definitely recommend this LensCrafters!","comment":{"@type":"Comment","name":"","datePublished":"2024-05-24T02:07:01.113Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Fernanda Paul"},"datePublished":"2024-05-17T16:20:47.764Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"They were speeding, professional and so helpful.","comment":{"@type":"Comment","name":"","datePublished":"2024-05-18T02:38:57.384Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Tabitha Sargent"},"datePublished":"2024-05-12T21:26:01.348Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Although we did not get an eye exam done, the woman at the Northshore Mall Lens Crafters were amazing at quickly solving our glasses issue for my daughter! My daughter who has autism had broken her glasses and needed new ones same day. Although her prescription was unable to be created same day, they were able to fit her current lenses into a new frame and accommodate all her sensory needs! I was in awe of how well they worked with her and treated her! Thank you for being one of the few places that truly feel inclusive!","comment":{"@type":"Comment","name":"","datePublished":"2024-05-13T04:12:52.114Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"James McKeon"},"datePublished":"2024-05-07T22:01:50.185Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"They had a great selection of styles and prices and the sales teams and technicians were very helpful every step of the way.","comment":{"@type":"Comment","name":"","datePublished":"2024-05-08T04:56:10.678Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Moses Reynoso"},"datePublished":"2024-04-30T21:29:42.041Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-05-01T04:29:06.919Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jeffrey Carter"},"datePublished":"2024-04-15T20:07:33.548Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I ran over my set of glasses and went into the Peabody Lens Crafters looking for a replacement set. I was met by Michael (team lead) who went over my options. The best part is he searched high and low to get me the best pricing. He went above and beyond to ensure the best possible outcome. I have to say this was the best experience for purchasing glasses. Keep up the good work, Michael!","comment":{"@type":"Comment","name":"","datePublished":"2024-04-16T04:07:43.955Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Alessandra Vanaria"},"datePublished":"2024-04-08T16:01:40.006Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Truc was so incredibly nice and really helped me out! Everyone was very willing and eager to help. Great selection as well! Highly recommend.","comment":{"@type":"Comment","name":"","datePublished":"2024-04-09T02:04:40.561Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Katrina Murray"},"datePublished":"2024-04-06T21:56:58.542Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-04-07T06:48:09.078Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jackson Oliveira"},"datePublished":"2024-04-02T19:51:50.607Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great service the employees are all all some and great prices","comment":{"@type":"Comment","name":"","datePublished":"2024-04-03T07:37:45.925Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Christine Fleskes"},"datePublished":"2024-03-29T23:25:10.638Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-03-30T09:37:59.644Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Adam Scotch"},"datePublished":"2024-03-27T21:09:01.869Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Jordy went above and beyond to help me sort out the problem with my prescription. Thanks for the patience!\n\nUpdate: the whole staff at LensCrafters in NorthShore Mall is terrific. They were focused on making sure I was completely satisfied with my eyewear and lenses. After a few iterations, I picked up the perfect glasses today.","comment":{"@type":"Comment","name":"","datePublished":"2024-03-28T04:53:56.308Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Erin Hennigan"},"datePublished":"2024-03-27T20:57:12.53Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Amy, Sheri, and Dede were extremely helpful and created a positive atmosphere while I picked out my new pair of glasses.","comment":{"@type":"Comment","name":"","datePublished":"2024-03-28T04:47:36.261Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"John P. Savage"},"datePublished":"2024-03-26T14:09:48.214Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Lens Crafters continues to be the best! I have been a happy and loyal customer for about two years and the do a great job with my sunglasses and special prescription glasses. The people there are great!","comment":{"@type":"Comment","name":"","datePublished":"2024-03-27T01:42:49.07Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"c foster"},"datePublished":"2024-03-25T14:57:35.288Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Dependable and excellent service!","comment":{"@type":"Comment","name":"","datePublished":"2024-03-26T01:31:31.988Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Al Quint"},"datePublished":"2024-03-21T19:43:22.21Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I've been going here for a number of years now and it's always a pleasant experience. Once they realize what I want, there's no pressure to get me to buy more expensive frames. Prices are good, as well.","comment":{"@type":"Comment","name":"","datePublished":"2024-03-22T03:30:13.111Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Hannah Edwards"},"datePublished":"2024-03-05T17:56:31.202Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I had an amazing experience going in to get my glasses adjusted. Dede and Jordy were extremely helpful and friendly. I’ll definitely be back!","comment":{"@type":"Comment","name":"","datePublished":"2024-03-06T03:24:30.385Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Marie Narinkiewicz"},"datePublished":"2024-02-06T08:32:02.527Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"My first time at LenCrafters was a great experience. Everyone there is so helpful and pleasant. Amy went above and beyond helping me with my purchase. I will definitely be back","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Louise Sarofeen"},"datePublished":"2024-02-04T04:34:21.546Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The doctor is kind and thorough and answered all my questions!","comment":{"@type":"Comment","name":"","datePublished":"2024-02-05T08:09:53.637Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Moustafa Ragab"},"datePublished":"2024-01-31T03:13:05.573Z","reviewRating":{"@type":"Rating","ratingValue":"2","bestRating":"5"},"reviewBody":"I wanted to order reading glass, and the salesperson quoted me over 700 for the total and never disclosed how much the extra items will cost, so I asked for a brake down and there were an extra $160 and I asked to remove, please be careful, and make sure you ask for details because they are very quick to take your money","comment":{"@type":"Comment","name":"","datePublished":"2024-01-31T15:24:35.171Z","text":"Thank you for your review. We are sorry to hear your experience at LensCrafters did not meet your expectations. We strive to train our associates to be the best in the marketplace. Please go to http://ms.spr.ly/6260i0Tvg so we can follow up and redirect your concern to appropriate person. "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Nick Cabral"},"datePublished":"2024-01-19T20:21:41.971Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"will not work with anyone else besides truc! Went above and beyond . Recommend her for sure","comment":{"@type":"Comment","name":"","datePublished":"2024-01-20T05:07:31.955Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Angela Mahon"},"datePublished":"2024-01-09T17:42:03.694Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"franselena martinez"},"datePublished":"2024-01-02T22:48:50.031Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"This office used to be great when I first started going there but ever since it’s been under new management it has just declined significantly. The staff are super rude and extremely unprofessional in the doctor’s office. In and out of office. They never answer the phone and when you finally get in touch with someone the responses from the front desk is always “well did you leave a message” or “ what phone number did you call” for me to give them the number listed on the website for the response to be like “ I don’t see any missed calls from your number” or has unnecessary smart remarks. The last few months I’ve called to order contacts, I’ve had to go through so much hassle and had to call the retail store to ask them to have someone call me back every single time. I asked this time around for management to give me a call so I can explain the situation and how aggravating it can be when it never used to be like that. I was told that the manager Sam will give me a call. When I got the call from “Sam” it was the same ordeal that I had just explained above and I was disappointed and super annoyed with how the call was going and how I was being spoken too. It was so bad to the point the I had to call the manger out for being super passive aggressive with me, just for her to change her tone to make it as if she was “trying to help me”. I couldn’t believe I was basically having an argument with a manager in regards to if I had called/ left a message!! Towards the end of the call I was asked if there was anything else I could be help with or if I had any other question for the manager ! I thought I was speaking to the manager that entire time since they said the manager Sam would call and for Sam to tell me when I answered the phone “ Hi this is Sam returning your call”. When I asked to speak to Sam I was placed on hold to the point where I hung up because my time was literally being wasted. Super disappointed in this location and definitely would not recommend the doctor’s office. 0/10","comment":{"@type":"Comment","name":"","datePublished":"2024-01-04T16:33:54.13Z","text":"Thank you for your review. We are sorry to hear your experience at LensCrafters did not meet your expectations. We strive to train our associates to be the best in the marketplace. Please go to http://ms.spr.ly/6268icrve so we can follow up and redirect your concern to appropriate person. "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jake Murray"},"datePublished":"2024-01-02T22:25:39.562Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The staff were very professional and speedily were able to adjust my glasses to the correct shape for free as I had purchased from LensCrafters previously. Would highly recommend!","comment":{"@type":"Comment","name":"","datePublished":"2024-01-03T03:28:39.081Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Gayle Piraino"},"datePublished":"2023-12-21T21:15:53.411Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Amy has been nothing short of spectacular,, has helped me get my prescription adjusted So I can see when reading! She is always very pleasant, and willing to go out of her way. She takes a special interest in what and how you’re doing. I had a great experience and certainly will be back again. Thank you.","comment":{"@type":"Comment","name":"","datePublished":"2023-12-22T04:35:47.63Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Mony Sim"},"datePublished":"2023-12-03T00:22:47.759Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"my experience at your store (Peabody Mall) was nothing shy of amazing. My consultant Sheri B. Was phenomenal!!!! I went in there to purchase my first pair of glasses. Upon arrival Sheri was very welcoming and kind. I told her my situation and she was completely understanding. I needed glasses the same day due to traveling. Like I said, these were my first pair and I was completely lost. Sheri walked me around the store to try on a few pairs and ironically went with the second pair I tried on. It’s like she knew exactly what I wanted from the start.\n\nSheri told me that it would take a few hours depending on how busy they get. Literally 30 minutes later I get a call saying that my glasses are ready for pick up.\n\nI will definitely be back for a few more pairs in the future and will definitely ask for Sheri B.\n\n⭐️⭐️⭐️⭐️⭐️","comment":{"@type":"Comment","name":"","datePublished":"2023-12-14T18:22:13.457Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"mimi pena"},"datePublished":"2023-12-02T19:44:35.394Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Dee helped me get my glasses back to it’s shaping after it stretching so much, she was very kind and polite! Thank you!!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Lyz Ly"},"datePublished":"2023-12-01T21:17:11.593Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2023-12-14T16:48:56.461Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Katie D"},"datePublished":"2023-11-26T05:40:39.923Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Love they were open until 9, great selection, friendly helpful staff!","comment":{"@type":"Comment","name":"","datePublished":"2023-11-27T10:41:30.67Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"David Hepworth"},"datePublished":"2023-11-18T16:52:24.694Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Had a really great experience having my eye exam and ordering glasses from the Lens Crafters at the North Shore Mall in Peabody. A little confusing finding it. It is located in the mall! There are two locations at the mall one is in Macy’s. They only sell glasses. The other is where they do the exams.\nIt was super easy to schedule online. They took me the next day! Everything was super clean and professional! Excellent exam!! No eye drops!! They accept most vision insurance policies. I was in and out in less than an hour. Excellent!","comment":{"@type":"Comment","name":"","datePublished":"2023-11-19T08:38:41.9Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Demetra Rozopoulos"},"datePublished":"2023-11-17T19:48:58.152Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Amy the manager is such an as asset to this store. She is the reason my husband and I come back every time we are in need of glasses. She is so accommodating and always upbeat. Amy and staff will go above and beyond to make sure you are 100 percent satisfied. I recommend all my family and friends to LensCrafters in Peabody, no on can come close to their exceptional customer service.","comment":{"@type":"Comment","name":"","datePublished":"2023-11-18T04:25:23.17Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Victoria Warner"},"datePublished":"2023-11-04T17:26:58.55Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"My new prescription sunglasses got stepped on and the frames were twisted out of shape. I stopped in the store and someone fixed it for free in a few minutes. Very nice service and appreciated!","comment":{"@type":"Comment","name":"","datePublished":"2023-11-05T07:11:39.345Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ryan savini"},"datePublished":"2023-11-04T16:19:34.291Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Robert was a great help with getting me the glasses that looked best and my prescription in the system. He was very knowledgeable and I appreciate his assistance. Made my purchase go extremely smooth. Thanks again Robert!","comment":{"@type":"Comment","name":"","datePublished":"2023-11-05T08:11:36.544Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kenny Perlow"},"datePublished":"2023-11-03T18:27:24.331Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"My experience at Lens Crafters in Peabody--the first time I have ever gone to purchase eyeglasses--was better in every respect than I could ever have imagined. Michael Hyland was incredibly friendly, accommodating, and knowledgeable and made the overall experience one I will talk about with my friends. I will recommend everyone I know to come see him! Thank you!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Georgia C"},"datePublished":"2023-10-30T21:12:35.568Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great service!!!!","comment":{"@type":"Comment","name":"","datePublished":"2023-10-31T01:59:59.137Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Karoline Viana"},"datePublished":"2023-10-25T18:42:20.347Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Mike is amazing, excellent customer service, I will buy with him forever!!","comment":{"@type":"Comment","name":"","datePublished":"2023-10-26T03:01:53.7Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Amr Elessawy"},"datePublished":"2023-10-20T21:38:39.507Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Came in with my sunglasses because the lenses were poking out. I was then assisted by Dede. She was exceptional and extremely helpful in solving the issue for me. I also appreciate her kindness, patience, and her whole-hearted smile. One of the best customer service experiences for me this year for sure.","comment":{"@type":"Comment","name":"","datePublished":"2023-10-21T02:26:15.648Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Gayle Piraino"},"datePublished":"2023-10-13T10:30:25.404Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Special thanks to Amy yesterday for the wonderful service she provided me. She was friendly, kind and above all - knowledgeable. Amy went out of her way to help me navigate a very positive solution with a situation from another store, truly appreciated. She also called over Michael to double check my eyes to ensure everything was as it should be to avoid any unnecessary future back and forth. Michael was also great, extremely knowledgeable and cares about his customers too. Thank you both for a most positive experience!","comment":{"@type":"Comment","name":"","datePublished":"2023-10-14T08:25:33.97Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Hurricane antonio"},"datePublished":"2023-10-12T18:52:27.496Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Amy is the most friendly and informative employee! She is definitely why I keep coming back! Protect her at all costs!","comment":{"@type":"Comment","name":"","datePublished":"2023-10-13T03:20:21.283Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"denise benavides"},"datePublished":"2023-10-04T20:59:40.043Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The person who assisted me was very friendly and personable. Made my experience pleasant","comment":{"@type":"Comment","name":"","datePublished":"2023-10-05T15:36:03.384Z","text":"*Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"B K"},"datePublished":"2023-09-24T21:15:59.213Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I came into get my nose pads fixed and Amy did a great job! Fast, professional, and friendly staff :) will be back!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Christina Moscat"},"datePublished":"2023-09-21T18:47:32.872Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I've been in the store a few times contemplating which glasses to buy. Everyone has been really warm and welcoming each time. Eager to help, not too salesy, and gives you space to browse. Michael was especially wonderful each time. I finally chose a frame today and was sized easily. I'm looking forward to getting the new glasses when they are ready!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Stephen Mattos"},"datePublished":"2023-09-18T14:24:30.225Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The best, needed some repair work on 2 pairs of glasses Dede the best\nLens crafters peabody.","comment":{"@type":"Comment","name":"","datePublished":"2023-09-21T19:19:39.928Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"joanna cacciola"},"datePublished":"2023-09-14T17:45:25.637Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The eye doctor and tech were great and friendly. The floor staff that helped me select glasses were friendly and fun. Helped me figure out which glasses made the most sense and calculated my costs with various vision discounts I have available to guarantee the lowest price.\n\nAnd the glasses were ready the same day!","comment":{"@type":"Comment","name":"","datePublished":"2023-09-14T18:13:27.008Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!\n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Diane Acciacca"},"datePublished":"2023-09-01T16:08:44.337Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Michael Hayward it’s fantastic. He’s so knowledgeable and patience. He’s the only person I want to see when I go into LensCrafters in Peabidy!!!","comment":{"@type":"Comment","name":"","datePublished":"2023-09-01T18:39:52.06Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Sarah Potter"},"datePublished":"2023-08-15T16:11:01.709Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"So quick and easy! Lady at the front desk was super nice and helpful, and thanks to Mike Hyland for fixing my glasses, I didn’t even know that it’s a free service!","comment":{"@type":"Comment","name":"","datePublished":"2023-08-17T14:54:57Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Annie Overbaugh"},"datePublished":"2023-08-10T22:45:01.69Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Dede took great care of us!! Awesome customer service!! Would recommend!","comment":{"@type":"Comment","name":"","datePublished":"2023-08-11T15:50:55Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"MMuhee"},"datePublished":"2023-08-07T22:29:51.376Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very welcoming and helpful. They helped fix my frames for free. Very pleased of the service they provided!","comment":{"@type":"Comment","name":"","datePublished":"2023-08-08T15:21:03Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!\n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Joe Rich"},"datePublished":"2023-07-30T19:46:05.972Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"At the Peabody store my son kicked over his milk shake and got it all over the place. I was worried people would be mad but instead they all helped me clean it up. Meanwhile the person at the register still helped me right away with what I needed. I’ve been a lot of places for glasses and this is the best place I’ve been. The eye doctor in the back is great too!","comment":{"@type":"Comment","name":"","datePublished":"2023-08-01T01:31:04.12Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Patrick A."},"datePublished":"2023-07-26T17:39:33.546Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Dr Necker was very thorough during the eye exam. I feel confident with my new prescription. Would highly recommend!","comment":{"@type":"Comment","name":"","datePublished":"2023-07-26T17:55:16Z","text":" Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again.\n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Hannah Gearan"},"datePublished":"2023-07-26T15:47:24.118Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Dr. Leslie Carey was hands down the best eye doctor I have been to. She was thoughtful and took great care explaining to me what each test would do and what to expect. The retail associate (whose name I don’t remember), was also quite friendly and helpful, and answered all my questions clearly. She found me the perfect pair of frames (at my request of having frames nearly identical to my current pair) in under 2 minutes.","comment":{"@type":"Comment","name":"","datePublished":"2023-07-26T15:58:12Z","text":" Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again.\n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Blazgriz"},"datePublished":"2023-07-17T18:46:15.015Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Michael did a awesome job helping me out and staff aswell!","comment":{"@type":"Comment","name":"","datePublished":"2023-07-20T21:43:28Z","text":"Thanks for your review! We are happy to hear our team was welcoming to you during your visit, making this a great experience for you. We look forward to your next visit!\n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Leenie Bradley"},"datePublished":"2023-07-07T01:45:08.829Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I went to LensCrafters in Peabody to have my prescription for glasses filled Dede and Jordan were extremely helpful.\nThey were both very knowledgeable and helped me decide taking in to count what would be the best deal.","comment":{"@type":"Comment","name":"","datePublished":"2023-07-17T18:38:32Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Angela Restrepo"},"datePublished":"2023-06-24T22:53:10.624Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Justin Nadeau"},"datePublished":"2023-06-18T16:25:23.835Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I had the pleasure of getting my sunglasses fixed in no time upon first arival of the store! Would definitely recommend to anyone as they were polite and super helpful","comment":{"@type":"Comment","name":"","datePublished":"2023-06-22T20:36:19Z","text":"Thank you for your feedback! We are happy to hear about your positive experience and look forward to serving you! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Gretchen L Jones"},"datePublished":"2023-06-18T15:41:18.008Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Top notch service every time I visit Lenscrafters at the North Shore Mall in Peabody. My husband's progressives lost a nose pad and they replaced it in less than 2 minutes and at no cost. a++ customer service and overall great experience.","comment":{"@type":"Comment","name":"","datePublished":"2023-06-22T20:11:19.242Z","text":"Thank you for your feedback! We are happy to hear about your positive experience and look forward to serving you! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Anne Hill"},"datePublished":"2023-06-11T00:04:43.761Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Dee Dee and Trouk, were unbelievable. Great customer service. They addressed my issue and resolved it very quickly.","comment":{"@type":"Comment","name":"","datePublished":"2023-06-15T22:58:41Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Elizabeth Macdonald"},"datePublished":"2023-06-10T17:43:31.327Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Sheri was awesome from ordering my glasses to minor adjustments. She was very caring and compassionate to me and help me out alot would go to lenscrafters again","comment":{"@type":"Comment","name":"","datePublished":"2023-06-12T19:54:58Z","text":"Thank you for your feedback! We are happy to hear about your positive experience and look forward to serving you! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kris Money"},"datePublished":"2023-06-08T16:38:50.303Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Awesome place they fixed my glasses for free","comment":{"@type":"Comment","name":"","datePublished":"2023-06-14T21:21:17Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Carla Kurzhals"},"datePublished":"2023-05-26T20:16:42.546Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I had a great experience at Lens Crafters in the North Shore Mall. The manager, DO, and technician that helped fit my glasses were all very helpful.","comment":{"@type":"Comment","name":"","datePublished":"2023-06-02T19:36:17Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"david hines"},"datePublished":"2023-05-25T17:47:26.095Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Amy and Ellison rock - so helpful !","comment":{"@type":"Comment","name":"","datePublished":"2023-06-02T21:06:41Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Carolyne Soares"},"datePublished":"2023-05-14T20:49:49.155Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I came prepared to pay for my glasses repair and it was for free! And it was so so fast! Alisson helped me and he was really nice. Thank you :)","comment":{"@type":"Comment","name":"","datePublished":"2023-06-08T16:08:21Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Harrison Finamore"},"datePublished":"2023-05-13T21:00:44.562Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Ellie was fantastic with fixing my 2 pairs of glasses. Highly recommend them","comment":{"@type":"Comment","name":"","datePublished":"2023-06-09T15:52:32Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Norma Colletta"},"datePublished":"2023-05-06T16:07:35.708Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Thank you lens crafters for fixing my glasses so quickly. Excellent service","comment":{"@type":"Comment","name":"","datePublished":"2023-06-12T19:20:11Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Andrew Allen"},"datePublished":"2023-04-29T15:25:21.805Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Michael Hyland was excellent. Took the time to answer all my questions and provided superb customer service.","comment":{"@type":"Comment","name":"","datePublished":"2023-06-09T01:51:11Z","text":"Thank you for your review. Our associates are some of the best around and we are always happy to hear our customers feel the same! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kevin Furlong"},"datePublished":"2023-04-25T16:06:39.122Z","reviewRating":{"@type":"Rating","ratingValue":"4","bestRating":"5"},"reviewBody":"Great help and I completely understood his explanation\nWould strongly recommend","comment":{"@type":"Comment","name":"","datePublished":"2023-04-26T01:13:17Z","text":"Hi! Thank you so much for your review. We look forward to seeing you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"marc shnider"},"datePublished":"2023-04-24T14:28:23.684Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Excellent service from Mr Hyland, at the Peabody Store.He went above and beyond.","comment":{"@type":"Comment","name":"","datePublished":"2023-06-03T02:00:47Z","text":"Thank you for your review. Our associates are some of the best around and we are always happy to hear our customers feel the same! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Mauricio Sosa"},"datePublished":"2023-04-23T23:25:37.065Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Muy amables y se siente muy agusto , cuando saves Que las personas saben loque están haciendo 👍","comment":{"@type":"Comment","name":"","datePublished":"2023-06-03T01:31:42Z","text":"Thank you for your feedback! We are happy to hear about your positive experience and look forward to serving you! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Eric Trindall"},"datePublished":"2023-04-18T20:27:30.573Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Michael was extremely friendly and helpful. Even offered him a tip, he refused. But In the future, when I look for new frames I will be going to the Northshore mall location. Thank you for a great experience!","comment":{"@type":"Comment","name":"","datePublished":"2023-04-26T13:53:59Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jaime McGonagle"},"datePublished":"2023-04-17T17:31:11.337Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Truc was so helpful with my eyeglass problem. I was so impressed with her professional and pleasant persona. Thank you Truc!!","comment":{"@type":"Comment","name":"","datePublished":"2023-04-24T17:59:17Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Katie & James McCarthy"},"datePublished":"2023-04-16T03:04:13.513Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I had a great experience. I purchased 2 pairs of glasses and even though my VSP would not go though the gentleman who helped me was very knowledgeable and helpful. And everyone else’s who assisted was nothing but friendly. I highly recommend LensCrafters.","comment":{"@type":"Comment","name":"","datePublished":"2023-04-21T17:13:28Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kevin Sullivan"},"datePublished":"2023-04-15T21:04:05.235Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Went to LensCrafters after serious damage to my glasses. The person helping me handled the replacement order very well, then was able to do enough repairs to my glasses that I will be able to use them until the replacements are ready","comment":{"@type":"Comment","name":"","datePublished":"2023-04-21T14:17:45Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Justine Gibbs"},"datePublished":"2023-04-15T18:26:28.443Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Fixed my husband’s glasses free of charge! Staff was so friendly too!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"elizabeth perez"},"datePublished":"2023-04-08T20:53:58.067Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"High recommend LensCrafters & Truc one of the employee, she went above and beyond helping my father. Thanks !","comment":{"@type":"Comment","name":"","datePublished":"2023-04-13T15:10:34Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jordanny Luna"},"datePublished":"2023-04-08T20:50:45.762Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Best workers ever!","comment":{"@type":"Comment","name":"","datePublished":"2023-04-13T15:09:11Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"ereudy adames"},"datePublished":"2023-04-08T17:51:48.193Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2023-04-12T20:21:56Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Karen Garcia"},"datePublished":"2023-04-06T23:03:34.766Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2023-04-11T19:46:36Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!\n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Sara"},"datePublished":"2023-04-01T16:30:01.46Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Robert was extremely knowledgeable and so helpful through this experience.","comment":{"@type":"Comment","name":"","datePublished":"2023-04-06T20:43:03Z","text":"Hi! Thank you so much for your review. We are excited to hear Robert was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!\n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"John Cabot"},"datePublished":"2023-03-30T18:07:28.551Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Stopped at Lens Crafters at North Shore Mall. They did a great job fixing the screw in my glasses. In and out in five minutes.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Sara Hayward"},"datePublished":"2023-03-24T17:31:01.363Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Truc was a big help to me. She is very kind and knowledgeable. As someone who works in retail I know how stressful a busy environment can be. I watched her continuously check in with everyone to make sure they didn’t feel forgotten while they waited to be helped one on one. She has the perfect customer service balance of being timely and patient.","comment":{"@type":"Comment","name":"","datePublished":"2023-03-24T18:12:37Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Branson Sleeves"},"datePublished":"2023-03-21T21:23:09.689Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"quick. easy. in then right back out in a matter of minutes","comment":{"@type":"Comment","name":"","datePublished":"2023-03-27T18:55:09Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Na Fe"},"datePublished":"2023-03-21T18:05:52.324Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Spencer was great help and very patient!! I will definitely go back!!","comment":{"@type":"Comment","name":"","datePublished":"2023-03-21T18:21:35Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Susan H"},"datePublished":"2023-03-19T16:13:42.999Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I was so amazed by everyone there! Everyone was kind and caring. They answered all my question and picking a frame was seamless! Thank you All! Definitely recommend!","comment":{"@type":"Comment","name":"","datePublished":"2023-03-27T17:04:58.852Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"tim skerritt"},"datePublished":"2023-03-13T20:21:21.458Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Fixed my graanmothers glasses for free. It was done in 5 minutes highly recommended.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jason Finkst"},"datePublished":"2023-03-12T01:28:10.041Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great service","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Colleen Garry"},"datePublished":"2023-03-10T14:58:06.594Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The people at Lense Crafters in Peabody MA were great. Spencer was so helpful and very knowledgeable. I highly recommend… many great pairs to choose from","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"David Toro"},"datePublished":"2023-03-10T00:02:33.032Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Staff was great and extremely helpful with any questions had. Best overall branch I been to in a long time.","comment":{"@type":"Comment","name":"","datePublished":"2023-03-15T20:46:11Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Armand LeBlanc"},"datePublished":"2023-03-09T18:19:25.23Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very nice & helpful!","comment":{"@type":"Comment","name":"","datePublished":"2023-03-15T15:31:27Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Mike Gil-Duran"},"datePublished":"2023-03-09T03:22:42.923Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Amazing experience, great staff!!","comment":{"@type":"Comment","name":"","datePublished":"2023-03-14T19:41:43Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Stephen Santo"},"datePublished":"2023-03-09T03:07:16.915Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"It was my first time getting a pair glasses in a few years and was recommended to come here. The staff was amazing. They were very knowledgeable, helpful and extremely polite. Definitely a well managed team! Will definitely be back and would gladly recommend!!","comment":{"@type":"Comment","name":"","datePublished":"2023-03-14T19:40:30Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Mike Cucchiello"},"datePublished":"2023-03-09T03:04:54.951Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Huge selection and 100% helpful. Couldn’t be happier with my experience. Definitely the best. Thank you guys for your help see you soon.","comment":{"@type":"Comment","name":"","datePublished":"2023-03-09T14:59:22.544Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Reno de Filippis"},"datePublished":"2023-03-04T19:01:00.514Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Amanda Ferreira"},"datePublished":"2023-02-26T16:50:08.33Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Oh my gosh! I walked in and was immediately greeted and asked if I needed help. I brought in my prescription sunglasses that my son had mangled and bent and they fixed them in 5 minutes! Thanks Amy and Brian Kelly! I asked to pay (because I didn’t buy them there) and they refused. Immediately made apts for my husband and myself to get eye exams. So friendly and so fast!","comment":{"@type":"Comment","name":"","datePublished":"2023-02-27T15:46:31.171Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jarrett Ferreira"},"datePublished":"2023-02-26T08:22:19.605Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The staff was incredibly attentive and accommodating. My grandmother needed her glasses pads adjusted and they fixed them right away with no hassles. Looking forward to going back.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jennica Pratt"},"datePublished":"2023-02-20T21:59:09.062Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"First time experience for my kiddo. The customer service was excellent! Thank you Spencer!","comment":{"@type":"Comment","name":"","datePublished":"2023-02-27T17:51:50.969Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Sheri Demir"},"datePublished":"2023-02-14T22:01:48.051Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Mike and Truc were the ABSOLUTE BEST!!!!\nTruc with her Style knew exactly what I was looking for. Mike understood exactly what my needs were! Mike spent LOTS of time with me on my first visit and was EXTREMELY patient.\nTruc ran around the store looking for sunglasses! Between these two top notch LensCrafters employees, the North Shore Mall LensCrafters is VERY fortunate to have these two dedicated employees!\n*They were very surprised to learn about KIDDY LAND!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Elaine Fearnley"},"datePublished":"2023-02-14T18:06:59.544Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Mike was really helpful. He said he has been there over 20 years and his experience shows! A great asset to this store.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ted Fraser"},"datePublished":"2023-02-12T22:15:14.311Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I walked in, having never been inside once. Both employees jumped up to help immediately. Great conversationalists! I would love to recommend this location to anyone in need of lenses","comment":{"@type":"Comment","name":"","datePublished":"2023-02-13T15:55:20.835Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Janice Pierce"},"datePublished":"2023-02-10T21:25:04.445Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Knowledgeable and Friendly Staff!! Had a very pleasant visit!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Andrew Douglass"},"datePublished":"2023-01-19T15:40:28.118Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Brian was awesome and incredibly helpful!","comment":{"@type":"Comment","name":"","datePublished":"2023-01-24T20:52:42.061Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Gwendolyn Scott"},"datePublished":"2023-01-11T19:10:41.374Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"My annual eye exam was in LensCrafters, Peabody mall. It was early 11/22. Dr. Vu was professional -friendly through exam. He answ. my Q.'s with good knowledge. Before I saw him, a tech worker used 2 or ? machines, tested my eyes. She's well-trained in use of equipment. She had fine patient-relationship. Waited a while, then I returned to store: shopped 01/10/23 for new eyeglasses. I ordered new frames/lenses. Worker, a gal, was efficient, and she seemed glad to assist me all through my purchase. She answered ea. my Q.'s accurately. Next, a fellow worker (polite) took eye measurements, used a tool. I used my AAA Membership card..rec'd.50% off of cost: lenses. Frames additional charge. Okay deal, the same gal handled my order/purchase. I'm looking forward to receiving them, to wear. Thanks.","comment":{"@type":"Comment","name":"","datePublished":"2023-01-17T21:17:56.384Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Katie Daly"},"datePublished":"2023-01-02T14:57:00.981Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ema Klefti"},"datePublished":"2022-12-23T20:18:12.662Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I went it to fix my frames, and it only took ten minutes along with the adjustment! The customer service was great, and the manager was very nice, would highly recommend.","comment":{"@type":"Comment","name":"","datePublished":"2022-12-28T21:33:17.263Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Richard Peiser"},"datePublished":"2022-12-03T20:01:51.391Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Robert Mitchell, apprentice optician gave great service without charge to fix my glass alignments. Great future!","comment":{"@type":"Comment","name":"","datePublished":"2022-12-06T16:37:07.983Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Matthew Heller"},"datePublished":"2022-12-01T20:09:47.138Z","reviewRating":{"@type":"Rating","ratingValue":"4","bestRating":"5"},"reviewBody":"I bought eyeglasses elsewhere but needed an adjustment because they were slipping ..I offered to pay but the staff put on new nosepad and adjusted the arms at no cost .I will buy my next pair at Lencrafters .","comment":{"@type":"Comment","name":"","datePublished":"2022-12-02T17:01:38.464Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Rafael Lombardi"},"datePublished":"2022-11-27T20:56:34.763Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-11-30T21:47:07.448Z","text":"Thank you for your review! We look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Olympia Menihtas"},"datePublished":"2022-11-22T01:05:10.364Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"We had very good customer service at this place. We had Amy, one of the managers I believe, and she was awesome! Very customer friendly and super helpful. I highly recommend this place.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Matthew D'Alleva"},"datePublished":"2022-11-21T23:35:44.277Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Amy is the best.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"India Love"},"datePublished":"2022-10-31T19:21:37.515Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Best location I’ve been too! The staff is amazing.","comment":{"@type":"Comment","name":"","datePublished":"2022-11-04T15:17:16.426Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Johnna White"},"datePublished":"2022-10-30T17:25:59.783Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great staff and super efficient service!","comment":{"@type":"Comment","name":"","datePublished":"2022-11-03T15:47:02.718Z","text":"Thank you for your review! We look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Linda Lee"},"datePublished":"2022-10-14T16:19:08.115Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-10-18T18:19:51.749Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"June Dever"},"datePublished":"2022-10-07T20:39:53.799Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very friendly and helpful staff!","comment":{"@type":"Comment","name":"","datePublished":"2022-10-12T19:50:24.799Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Gabrielle Neal"},"datePublished":"2022-10-02T20:33:33.454Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Easy pleasant experience. Beautiful frames, easy fitting, pleasant employees, just peaceful and pleasant","comment":{"@type":"Comment","name":"","datePublished":"2022-10-07T19:20:02.591Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Lily KATIE"},"datePublished":"2022-10-01T23:53:44.334Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Staff are always so welcoming when I come in. They go above and beyond every-time I need something. I will recommend this place to all my friends and family.","comment":{"@type":"Comment","name":"","datePublished":"2022-10-07T16:50:17.598Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Danalise Jaylene"},"datePublished":"2022-10-01T23:44:19.952Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-10-07T15:36:40.763Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Joe Perry"},"datePublished":"2022-09-23T18:22:56.82Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Fantastic customer service!","comment":{"@type":"Comment","name":"","datePublished":"2022-09-28T20:39:58.402Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Free Don"},"datePublished":"2022-09-18T18:24:33.155Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Went in to ask for lens swapping, the store associates were super fast and helpful! They were cleaned and even gave free bags! So nice and helpful, definitely would visit again.","comment":{"@type":"Comment","name":"","datePublished":"2022-09-27T18:41:24.774Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Evelyn Moreno"},"datePublished":"2022-09-16T22:13:40.564Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"After a little while of not going to the eye doctor I finally got the courage to make an appointment and get it done. Everything went well, Dr. Vu was great! He’s very kind and professional, I recommend going to see him. Danalise was very helpful and so kind! She helped me pick out a frame and the process was quick and easy!","comment":{"@type":"Comment","name":"","datePublished":"2022-09-21T19:33:05.708Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Scott Reed"},"datePublished":"2022-09-07T18:11:27.472Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-09-08T18:45:08.733Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Greg Kelley"},"datePublished":"2022-09-02T20:03:04.211Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great service and attention during my visit.","comment":{"@type":"Comment","name":"","datePublished":"2022-09-06T20:11:53.467Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Baseem Nsier"},"datePublished":"2022-08-24T18:37:07.506Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-08-29T19:52:27.396Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Dale Koppel"},"datePublished":"2022-08-21T20:27:20.641Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Unbelievably knowledgeable, helpful, and kind staff. Couldn’t be happier. This is absolutely the only place to shop for eyewear!","comment":{"@type":"Comment","name":"","datePublished":"2022-08-22T19:42:38.145Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Amy Hubbard"},"datePublished":"2022-08-18T22:47:33.44Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I’ve been in the Peabody MA store several times over the past two months. Each time I go in the staff is friendly and helpful.","comment":{"@type":"Comment","name":"","datePublished":"2022-08-19T16:53:36.424Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Calie Logan"},"datePublished":"2022-08-16T13:21:58.523Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Amy the store manager is amazing, very kind and goes above and beyond for her customers! I will continue to spread the word this is the place to go!","comment":{"@type":"Comment","name":"","datePublished":"2022-08-19T17:49:39.678Z","text":"Hi! Thank you so much for your review. We are excited to hear Amy was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Tim Dunne"},"datePublished":"2022-08-14T18:00:57.304Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"DeeDee did a fantastic job!","comment":{"@type":"Comment","name":"","datePublished":"2022-08-19T15:27:33.197Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Monireh Graves"},"datePublished":"2022-08-13T22:26:55.963Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Amy is absolutely amazing. I had to get new glasses after a couple years of my ugly scratched ones and tbh lenscrafters was not my top pick! [ for ya girl is poor] but luckily I had insurance and blah blah blah. What made my experience was AMY. Every time I walked in the store whether it be my with my family or alone she always made me feel welcome and seen and heard and awesome. And not just Amy but the whole staff is amazing. A day later my husband came with me and got a Versace pair himself! Now we match! Thanks lenscrafters!!","comment":{"@type":"Comment","name":"","datePublished":"2022-08-16T17:51:55.238Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Bopha Hem"},"datePublished":"2022-08-06T03:11:10.851Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Let me start off by thanking the whole team at Northshore Malls LensCrafters! I called Peabodys LensCrafters after visiting Burlington’s LensCrafters who had no lab and needed new glasses ASAP, with literally 3 hours to spare. The heaven sent Amy picked up and boooy did she make it happen! She found the exact glasses I wanted, got down my prescription and told me to come in to cut it to my measurements. I get there and they were super welcoming and nice (something rare now a days). Amy let Rob take care of me and he was great, not pushy when asking what I wanted on my lenses. Dede came out with my glasses and was really patient in getting my exact fit for my face down to the nose pad and I’m really appreciative for that. I just want to say to the super team at Northshores LensCrafters you guys are amazing and I appreciate the care and effort you guys put in. Thank you for taking care of a customer who was being an inconvenience because you guys were closing soon. Amy was sooo sweet and accommodating! She and the team did what they could do to get me my glasses and I really am grateful for that and love them! (Them as in the team and my glasses LOL)","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ben Spellman"},"datePublished":"2022-08-05T13:54:43.096Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Amy and the whole team at LensCrafters are nothing but a pleasure to deal with. It is always a great experience and everyone on the team I have dealt with over the years has been very knowledgable, friendly and make sure I am 100% satisfied. This is a great location and fully recommend it to anyone needing a great pair of glasses!","comment":{"@type":"Comment","name":"","datePublished":"2022-08-08T20:19:32.647Z","text":"Thank you for your review. Our associates are some of the best around and we are always happy to hear our customers feel the same!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Pat Lally"},"datePublished":"2022-08-02T00:42:46.593Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I had a glasses emergency and Dede and Dana were amazing and got me a brand new pair of glasses pretty much on the spot. They went above and beyond and were very welcoming and understanding. I will definitely be returning!","comment":{"@type":"Comment","name":"","datePublished":"2022-08-02T14:06:56.285Z","text":"Hi! Thank you so much for your review. We are excited to hear that Dede and Dana were able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Arianna Ortega"},"datePublished":"2022-07-30T21:17:02.176Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"This store was super clean and organized. The staff were all very quick, efficient and friendly. Amy assisted me in picking out the perfect pair of glasses and made sure that they fit perfectly! I can’t recommend this store enough!","comment":{"@type":"Comment","name":"","datePublished":"2022-08-03T19:32:54.971Z","text":"Hi! Thank you so much for your review. We are excited to hear Amy was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Lori Harvey"},"datePublished":"2022-07-23T19:58:45.973Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Best location","comment":{"@type":"Comment","name":"","datePublished":"2022-07-26T17:43:17.079Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Tracey"},"datePublished":"2022-07-23T13:14:23.937Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Amy was a joy to work with. She was so professional and knew exactly what size frames would look great on my face. Amy took the time to work with me and never made me feel rushed. I would absolutely come back here again and I will send my friends here. Alli is also a joy!","comment":{"@type":"Comment","name":"","datePublished":"2022-07-25T20:51:42.048Z","text":"Thank you for your review. Our associates are some of the best around and we are always happy to hear our customers feel the same!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"David Regan"},"datePublished":"2022-07-16T19:52:23.801Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"For great, attentive service, go to North Shore Shopping Center","comment":{"@type":"Comment","name":"","datePublished":"2022-07-21T18:07:20.068Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kathy San Antonio"},"datePublished":"2022-07-06T01:36:23.025Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"A lens in my half-rimmed glasses popped out on Sunday of the holiday weekend, and I couldn't get it back in. I called Lenscrafters at the Northshore Mall on Monday morning and yes, they were open. I went in, showed them my glasses, the gentleman I spoke with said they could take care of it in five minutes. In about four minutes, he came back out with my lens back in! And then, after leaving the store, I had another unrelated ( and equally unexpected) mishap which they also bailed me out of with an abundance of grace and courtesy. I couldn't have been more relieved or pleased. Thank you!","comment":{"@type":"Comment","name":"","datePublished":"2022-07-06T14:25:12.455Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"MJ Lyon"},"datePublished":"2022-07-03T01:19:03.169Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Absolutely the best spot for glasses. I have been back for many years now and I'm always well taken care of. Amy in particular is a pleasure to work with, giving world class customer service. She's patient, knowledgeable, kind and lots of fun! Her energy is reflected in the rest of her team. What an asset to LensCrafters!\n\nDr. Vu is also very worth 👀 seeing! He is kind, knowledgeable and patient. He took the time to explain everything and made sure I had all my questions answered.\n\nTruc is amazing as well! She's very sweet and always helpful. She and the rest of the team are always a pleasure to deal with. Thank you LensCrafters!","comment":{"@type":"Comment","name":"","datePublished":"2022-07-07T18:08:45.174Z","text":"Hi! Thank you so much for your review. We are excited to hear Amy was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Matt Newby"},"datePublished":"2022-06-29T15:45:12.468Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very fast service for single-vision computer glasses, which was just what I needed as I had to replace my broken ones. I was greeted and helped promptly on arrival in the store, and able to complete my purchase in short order. Sale to glasses available was only 40 minutes! This is the first time I've ever had a dilated exam and gotten the glasses before my eyes recovered. The only point of improvement would be the video wall is still broken, and has been since November 2020 when I got my previous pair of glasses at this store.","comment":{"@type":"Comment","name":"","datePublished":"2022-06-30T19:31:14.896Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Bryan Lam"},"datePublished":"2022-06-17T19:49:30.335Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"During my eye exam, Dr. By was extremely informative and answered all my questions in depth! The front store staff were patient while I was choosing my frames and had me in and out without any trouble!","comment":{"@type":"Comment","name":"","datePublished":"2022-06-21T18:28:10.944Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Peter Cricones"},"datePublished":"2022-06-14T14:42:38.618Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great Customer Service! Came in with a broken pair of glasses and they fixed them up within 5 minutes.","comment":{"@type":"Comment","name":"","datePublished":"2022-06-16T15:45:10.385Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Andrea Suarez"},"datePublished":"2022-06-04T18:56:01.357Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Customer service is quick and awesome…we need more places like this ❤️ 100% recommended","comment":{"@type":"Comment","name":"","datePublished":"2022-06-08T19:03:01.777Z","text":"Thank you for your review. Our associates are some of the best around and we are always happy to hear our customers feel the same!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jennifer Keaney"},"datePublished":"2022-05-19T16:21:56.954Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Robert M. was a total professional. I’m very happy with the service.","comment":{"@type":"Comment","name":"","datePublished":"2022-05-20T20:19:05.65Z","text":"Hi! Thank you so much for your review. We are excited to hear Robert was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Christie Ryan"},"datePublished":"2022-05-04T18:42:27.168Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I just ordered my glasses today so haven't completed the buying experience, but have to say that the employees are fantastic. Friendly, professional, informative, helpful ... I'm very impressed and wish I'd come to LensCrafters sooner. So far the service, selection and prices have been great.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Franny"},"datePublished":"2022-04-29T17:07:45.349Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I have been coming to Lens Crafter for my glasses for year. I have had the best service by a young man name Michael and his amazing Manager Amy at the North Shore Mall. They always go above and beyond to make sure I am absolutely satisfied with everything and if not they made it right. So today I returned to get new glasses, which in my case is not easy, but I’m thankful that Michael and Amy have so many patients with me, they are amazing. It’s not about you buying there glasses it’s about you leaving there happy, that’s what the two of them are about. Thank you Amy and Michael for all that you do.","comment":{"@type":"Comment","name":"","datePublished":"2022-05-06T15:55:43.606Z","text":"Thank you for your review. Our associates are some of the best around and we are always happy to hear our customers feel the same!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Brad Sargent"},"datePublished":"2022-04-26T20:16:23.858Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"This store is beautiful! It's modern and clean and the staff is just about as friendly as you can be. Mike helped us and he really did a great job with my elderly mother. He was patient and made sure her new glasses were perfect. That kind of customer service is hard to find. He also fixed my glasses for me!! Great experience all around!! ☆☆☆☆☆","comment":{"@type":"Comment","name":"","datePublished":"2022-04-27T19:02:05.02Z","text":"Hi! Thank you so much for your review. We are excited to hear Mike was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Cindy Bell"},"datePublished":"2022-04-22T20:07:58.132Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-04-26T18:38:13.927Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Rick Welch"},"datePublished":"2022-04-16T23:35:05.07Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-04-18T17:28:55.015Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Tarif Nelson"},"datePublished":"2022-04-11T20:33:40.728Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-04-12T20:53:19.836Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Joseph Soucy"},"datePublished":"2022-04-06T12:14:17.778Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I had a great experience here. I hadn't purchased eyewear in over a decade. The made it very easy for me!!","comment":{"@type":"Comment","name":"","datePublished":"2022-04-11T20:03:27.322Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kaylie Analoro"},"datePublished":"2022-04-02T23:55:35.486Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Paul Champagne"},"datePublished":"2022-04-02T16:52:03.971Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"So my husband bought me a pair of Tom Ford sunglasses. To say I was obsessed with this pair of glasses is an understatement. So when I STEPPED on them I was heartbroken. I was convinced they were irreparable. I went to the lens crafters in Peabody (in the mall) Sherry took them to the back and got to work and did some Harry Potter magic (oculus repairo! )and 10 mins later she came back with my babies. Guys, they were repaired! REPAIRED! My whole day was made. Thank you so much Lens Crafters. Yes, I will be more sober I mean careful.","comment":{"@type":"Comment","name":"","datePublished":"2022-04-08T18:58:13.369Z","text":"Hi! Thank you so much for your review. We are excited to hear Sherry was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jasmine Vargas"},"datePublished":"2022-04-01T21:13:16.524Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The best experience ever purchasing my first ever glasses and I loved them so much !!! Come here if you’re buying glasses please.","comment":{"@type":"Comment","name":"","datePublished":"2022-04-06T17:41:34.555Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"alli hennigan"},"datePublished":"2022-03-23T22:51:05.81Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Andrew Sullivan"},"datePublished":"2022-03-21T18:20:58.412Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very friendly staff. Made me feel very welcomed and appreciated. Would definitely recommend to all my friends and family.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Sheryl Read"},"datePublished":"2022-03-21T18:01:07.84Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"My 2nd round of ordering glasses at this LensCrafters. Outstanding service from Truc and Michael. Made me feel happy with my purchases, went out of their way to make sure glasses fit well, super helpful & friendly. Kudos to this great group!!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Deb Brennan"},"datePublished":"2022-03-19T19:04:45.392Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"great team of employees! Everyone was so helpful and great attitudes esp. during a busy day!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Sheri Burggren"},"datePublished":"2022-03-19T17:34:53.873Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great customer service!","comment":{"@type":"Comment","name":"","datePublished":"2022-03-24T20:56:54.681Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Roger Newman"},"datePublished":"2022-03-03T20:47:05.444Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The staff were so friendly and helpful, I am on holiday and had problems with my glasses. They reassured me and helped me. I wish Ienscrafters were in London UK","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Steph Halpin"},"datePublished":"2022-03-03T20:39:10.793Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Customer service here is Excellent!! Great selection of frames and knowledgeable staff to help you make a good choice and get you fitted correctly","comment":{"@type":"Comment","name":"","datePublished":"2022-03-03T22:12:21.824Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jonathon Wurzel"},"datePublished":"2022-03-02T21:56:43.159Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Dede took care of me during my entire experience I couldn’t have asked for a more welcoming and helpful individual to walk me through this process. Amy also assisted towards the end with style options and gave me the final opinions that lead me to this great decision. Both of these women deserve a raise lens crafters management if you’re reading this. THEY BOTH DESERVE PRAISE!!!!","comment":{"@type":"Comment","name":"","datePublished":"2022-03-03T20:46:37.525Z","text":"Hi! Thank you so much for your review. We are excited to hear that Dede and Amy were able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Angela Welker"},"datePublished":"2022-02-28T17:03:34.583Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I needed my glasses tightened in a hurry and stopped into LensCrafters. The staff were professional, courteous and speedy. They had an excellent selection of designer glasses and everyone was extremely helpful and pleasant. I would highly recommend coming here.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Truc Hoang"},"datePublished":"2022-02-22T20:05:59.966Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Everyone was so helpful","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Viviane Alvarenga"},"datePublished":"2022-02-21T19:25:23.233Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Worst place ever !\nDon’t go there.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Evelyn Coppo"},"datePublished":"2022-02-19T18:44:09.427Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"P Lynn"},"datePublished":"2022-02-18T20:48:01.71Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Amazing 5star fast and friendly service","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Dusty Cookson"},"datePublished":"2022-02-13T00:02:47.313Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"i was nervous about going for an eye exam for the first time in several years and everybody was so friendly and helpful","comment":{"@type":"Comment","name":"","datePublished":"2022-02-14T19:14:07.419Z","text":"Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Gianna Leone"},"datePublished":"2022-02-10T21:43:04.967Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-02-15T21:40:51.121Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"joseph sullivan"},"datePublished":"2022-02-09T23:36:59.303Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Staff was so very friendly had a great energy about them and were more than ready to help me thanks","comment":{"@type":"Comment","name":"","datePublished":"2022-02-10T14:36:00.29Z","text":"Thank you for your review. Our associates are some of the best around and we are always happy to hear our customers feel the same!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Mayi Delacruz"},"datePublished":"2022-02-09T17:39:05.293Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-02-14T21:06:00.829Z","text":"Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jayna Clarke"},"datePublished":"2022-02-06T21:09:19.303Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-02-07T20:48:04Z","text":"Great to hear! We appreciate your review and hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Amy Dwyer"},"datePublished":"2022-02-05T19:49:06.095Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Quick and friendly service!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Paul DiCicco"},"datePublished":"2022-01-31T14:33:41.537Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Rhonda Wallace"},"datePublished":"2022-01-13T12:50:20.176Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Thep Long"},"datePublished":"2022-01-10T05:14:47.53Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Staffs are very friendly and helpful.\nEvery relaxing environment and welcome.","comment":{"@type":"Comment","name":"","datePublished":"2022-01-10T14:49:02Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Beth Smith"},"datePublished":"2022-01-08T20:07:33.2Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Needed a quick fix and the staff were great!","comment":{"@type":"Comment","name":"","datePublished":"2022-01-12T21:51:06Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Regiane De Souza"},"datePublished":"2021-12-22T18:02:40.81Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-12-27T21:30:30Z","text":"Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Marie Newhall"},"datePublished":"2021-12-17T01:39:09.963Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"A very positive experience..new lenses and new frames.","comment":{"@type":"Comment","name":"","datePublished":"2021-12-17T15:53:29Z","text":"Hi! Thank you so much for your positive review. We are happy we could help with your vision needs and look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Chris Carnevale"},"datePublished":"2021-12-01T18:18:53.932Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Front and back end staff were all very professional, patient, knowledgeable, and exemplary. Dr\nAndrew Zodikoff, his support staff, and Amy, store manager and Michael, optician technician really stand out and stood out for me. I highly recommend LensCrafters at the Peabody Mall based off my experience.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jerry bushway"},"datePublished":"2021-11-19T20:33:19.949Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very nice experience clean quick and professional\nThey were willing and able to help me resolve prior insurance claim. Smiling faces and service made my day.😎","comment":{"@type":"Comment","name":"","datePublished":"2021-11-22T14:05:16Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Megan DeFilippo"},"datePublished":"2021-11-16T18:20:32.956Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Danalise was great! She was very friendly and professional. Highly recommend seeing her!","comment":{"@type":"Comment","name":"","datePublished":"2021-11-22T18:00:59Z","text":"Hi! Thank you so much for your review. We are excited to hear that Danalise was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Lash Lamour"},"datePublished":"2021-11-16T18:02:12.305Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-11-22T14:57:31Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"jannirys silverio"},"datePublished":"2021-11-15T23:51:11.18Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-11-16T17:28:45Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Camila Mera"},"datePublished":"2021-11-15T23:37:54.496Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-11-16T17:37:16Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ben Cadet"},"datePublished":"2021-11-15T22:08:32.374Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-11-16T19:42:50Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Betsaida Maitre-Dorismond"},"datePublished":"2021-11-15T21:12:34.919Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The staffs are very friendly there, and very professional.","comment":{"@type":"Comment","name":"","datePublished":"2021-11-16T20:25:27.803Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Durrmigg"},"datePublished":"2021-11-15T20:56:48.816Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-11-16T20:44:18Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Danalise Mojica"},"datePublished":"2021-11-15T20:42:18.45Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-11-16T21:23:40Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Tina DePiero"},"datePublished":"2021-11-15T20:14:12.712Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-11-16T21:49:16Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"John Esparza"},"datePublished":"2021-11-14T02:41:31.392Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"I arrived at 8:20pm and they were already closed. Too bad, I've been trying to get to the store to get my glasses adjusted, and this was the first chance I got. Wish they would honor their store hours.","comment":{"@type":"Comment","name":"","datePublished":"2021-11-15T17:15:52Z","text":"Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We apologize that we did not exceed your expectations during your visit. We value our customer’s feedback! Please go to https://www.luxotticacustomercare.com/lenscrafters to provide your information so we can contact you and work to resolve the issue."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kris Klein"},"datePublished":"2021-11-12T15:18:38.654Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-11-16T17:58:40Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Lucille Bourque"},"datePublished":"2021-11-11T19:22:52.815Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I visited LensCrafters in the North Shore Mall in Peabody, MA. Robert was awesome and very informative. He was friendly and easy to deal with. I felt very comfortable. They have a good selection of frames, and I found one pretty quickly. I would definitely recommend LensCrafters!","comment":{"@type":"Comment","name":"","datePublished":"2021-11-15T14:32:10Z","text":"Hi! Thank you so much for your review. We are excited to hear Robert was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Patricia Haney"},"datePublished":"2021-10-29T17:51:08.68Z","reviewRating":{"@type":"Rating","ratingValue":"2","bestRating":"5"},"reviewBody":"After picking out several pairs, I settled on one with the help of Robert. When he started writing up the order, his original Ipad froze. So he got a new one. The same thing happened. After going through serval IPads, I asked him what was the matter. He indicated that they have been having problems ever since an update. This was NOT comforting to know. I am concerned about the security of my information, which he assured me his IT dept ran daily virus scan. However, the process took a lot longer than what it should have. Also my confidence in Len Crafters getting my order right after 4 IPads is not the greatest.","comment":{"@type":"Comment","name":"","datePublished":"2021-11-01T13:14:28Z","text":"Thank you for your review. We are sorry to hear your experience at LensCrafters did not meet your expectations. We strive to provide a quick and efficient transaction experience. Please go to https://www.luxotticacustomercare.com/lenscrafters to follow up so we can redirect your concern to the appropriate person."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Amy Garland"},"datePublished":"2021-10-24T01:03:41.279Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"susan beaver"},"datePublished":"2021-10-04T12:47:11.451Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-10-04T13:47:06Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Al T"},"datePublished":"2021-09-30T23:46:36.422Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Hi ,\nI was at LensCrafters at north shore mall tonight and I was very impressed with Allie, one of the associates working on that shift.\nShe helped me adjust my glasses and replacing the pads as well, which I didn’t expected.\nI think she was very helpful and professional.\nI was very impressed with her and I applause her efforts.\n\nThank you very much,\n\nAl T","comment":{"@type":"Comment","name":"","datePublished":"2021-10-01T15:37:16Z","text":"Hi! Thank you so much for your review. We are excited to hear Allie was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Rob Mitchell"},"datePublished":"2021-09-11T23:14:47.405Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very professional and friendly service from the doctor's office and the store staff.","comment":{"@type":"Comment","name":"","datePublished":"2021-09-14T18:15:11Z","text":"Thank you for your review. Our associates are some of the best around and we are always happy to hear our customers feel the same!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Zene Randall"},"datePublished":"2021-08-30T21:04:52.324Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Dee Dee, this review is for you, and your staff. WOW! Thank you for your time, your care and your incredible service. I was once a gal who thought the only best care, was through a private office. What I experienced here, was equal to or better than what I had received in one of the top offices on the East Coast. Minus, the HUGE expense to me personally and my insurance. I will never go back to my private DR. Thanks to everyone at NorthShore LensCrafters and the DR office associated with it! Dee Dee...the girl from Costa Rica LOVES her new glasses...and will be back for a third time...any many more! Gracias for my vision!","comment":{"@type":"Comment","name":"","datePublished":"2021-08-31T14:15:18Z","text":"Hi! Thank you so much for your review. We are excited to hear Dee Dee was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Lori Denisco"},"datePublished":"2021-08-21T19:03:56.046Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Truc was super helpful in putting replacement lenses in my old Oakleys! Great customer service.","comment":{"@type":"Comment","name":"","datePublished":"2021-08-24T18:28:36Z","text":"Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"D T"},"datePublished":"2021-08-03T20:18:35.476Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The whole process was very simple\nFrom inception to cash out was great\nFriendly Staff","comment":{"@type":"Comment","name":"","datePublished":"2021-08-06T20:36:59Z","text":"Hello Dennis, Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"nancy hardin"},"datePublished":"2021-08-02T19:15:50.702Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I have been to Lens Crafters several times in the past year. To fill a script I had from my eye doctor. Another time just because I lost a screw from my Favorite Sunhut sunglasses. Today I had ordered a replacement lens for those sunglasses online but I couldn’t manage to replace them myself. I asked if they were able to help me replace the lenses for me. They did!\n(No Charge)\nThey have always been professional, friendly and accommodating!\nI appreciate the service they provide! I am so grateful ! Thank you Lens Crafters at North Shore Mall, Peabody MA","comment":{"@type":"Comment","name":"","datePublished":"2021-08-03T14:19:46Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Albertus Mertoguno"},"datePublished":"2021-07-29T02:30:36.937Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"She was great and friendly. She was very knowledgeable about various lenses and has been able to guide me to select the best option for my need. She was also thorough in measuring the lense. She did check the measurement several times to make sure it fits me well. LensCrafters has a great selection for my favorite frame “Oakley”. So 5 star for them!","comment":{"@type":"Comment","name":"","datePublished":"2021-07-30T15:48:40Z","text":"Thank you for your review. Our associates are some of the best around and we are always happy to hear our customers feel the same!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Paulo Abreu"},"datePublished":"2021-07-28T14:09:14.927Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Hours on their web site is completely different then when they really are open... Misleading at its finest. And it was updated 4 weeks ago according to them.","comment":{"@type":"Comment","name":"","datePublished":"2021-07-28T16:22:20Z","text":"Hello Paulo, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient has the best experience in every location every time. We apologize that we did not exceed your expectations with our scheduling system. We value our customer’s feedback! Please go to https://www.luxotticacustomercare.com/lenscrafters to provide your information so we can contact you and work to resolve the issue."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Madisen Baker"},"datePublished":"2021-07-27T16:06:41.161Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"I got my glasses and started to get severe headaches, and I couldn’t even look down. I went to the optometrist to make sure the prescription was correct, and the centers of the lenses were completely off. One was centered almost at the top, while the other was centered almost at the bottom. When I went back to LensCrafters, I was told, “We COULD fix them if you really want us to,” and the person assisting me didn’t seem to think there was a real issue. Once the glasses were fixed, I went back for a THIRD time and was told to wait 5 minutes, which turned into 30. Not the best place for glasses.","comment":{"@type":"Comment","name":"","datePublished":"2021-07-28T15:36:32Z","text":"Thank you for your review. We are sorry to hear that your experience at LensCrafters did not meet your expectations. We strive to deliver the best service in the industry. Please go to https://www.luxotticacustomercare.com/lenscrafters to follow up so we can work to correct this issue."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kipp Fernandez"},"datePublished":"2021-07-26T15:32:00.384Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-08-12T16:16:28Z","text":"Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"susan fix"},"datePublished":"2021-07-24T15:22:53.525Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"You can never go wrong when choosing the Lenscrafters in Peabody. Thank you to Michael for your patience, knowledge and experience the whole way through","comment":{"@type":"Comment","name":"","datePublished":"2021-07-27T15:10:52Z","text":"Hi! Thank you so much for your review. We are excited to hear that Michael was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Emma Vanderpool keating"},"datePublished":"2021-07-19T19:58:18.043Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"xhulio bleta"},"datePublished":"2021-07-18T21:03:28.231Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"very disappointed with the service provided.\nwhen I first asked about an eyeglass frame I was informed that the total price would go around $ 350 without the eye visit, including the eye visit the total goes $ 400.everything till here was ok.\nafter the visit I was inform that the frame and glasses will take 7 to 10 bussines day.i let the young lady know that on august 2 i was going to leave on vacation .she change the statement :maybe 2 weeks.\nI asked her are you sure is 2 week cuz i can wait so much time.\nShe alreday change again 2 or 3 weeks maybe she said .\nIt started from 5 days to more than 3 weeks ,but thats not all.\nFirstly i was said that the cost it will be around of $360 cuz my insurance covered a part of it .thats seems awsome.\nToday she told me that the total ,without the eye visit it goes around $ 501 because they are HD with polycarbonate plastic ,with blue reflection and bla bla bla bla.i said to her hold on a second .who asked for those ?\nThis is clearly stealing $ from customer pocket .\nMy only real problem it was time:more than 3 weeks to have the frame ready ?????\nI will not reccomend this place to nobody.\nIf you are ready to loose time for nothing just go give a try to those guy.\nDeff.will not reccomend them.i lost a gender reveal party for nothing.sorry but its not worth it .","comment":{"@type":"Comment","name":"","datePublished":"2021-07-19T16:42:19Z","text":"Thank you for your review. We are sorry to hear that your experience at LensCrafters did not meet your expectations. We strive to deliver the best service in the industry. We hope to serve you again in the future!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jason Moses"},"datePublished":"2021-07-18T20:35:05.738Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great service! I went in to get my daughter’s glasses fixed and they took care of it in under 5 minutes.","comment":{"@type":"Comment","name":"","datePublished":"2021-07-19T16:54:49Z","text":"That’s great news! We appreciate your review and hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Genesis Moreno"},"datePublished":"2021-05-14T22:27:53.635Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Dede and Amy are a phenomenal team, they definitely made me feel like I was at total peace and improved my vision !","comment":{"@type":"Comment","name":"","datePublished":"2021-05-17T17:52:04Z","text":"Hello Genesis, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Robert Adames"},"datePublished":"2021-04-17T14:47:37.582Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-04-20T16:48:05Z","text":"Great to hear! We appreciate your review and hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Karen Brett"},"datePublished":"2021-04-08T00:51:09.537Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-04-08T16:14:51.716Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Janine Johnson"},"datePublished":"2021-04-07T20:48:10.201Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-04-08T16:33:38.177Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"mackenbob"},"datePublished":"2021-04-07T18:17:51.781Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great people including the eye exam. Have been to their NYC and NJ locations as well and this was the best experience I have had.","comment":{"@type":"Comment","name":"","datePublished":"2021-04-07T20:45:30.458Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Maureen Flatley"},"datePublished":"2021-02-17T21:49:36.832Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I have been a loyal customer of Lenscrafters at the North Shore Mall for many years. There are several reasons why I come back over and over. The convenience of having comprehensive eye exams on the spot is amazing. The catalog of available frame styles is always next level. But the thing that seals the deal is the extraordinary service provided by their staff. Every visit is pleasant and satisfying. I always leave happy w/ the merchandise, knowing I got the best deal and dazzled by the supreme and consistent service of a staff that really cares about their customers. Cheri L and Michael deserve special mention. Five stars in not enough! Ten stars!","comment":{"@type":"Comment","name":"","datePublished":"2021-02-18T16:51:30.036Z","text":"Hello Maureen, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Chanel Garcia"},"datePublished":"2021-02-09T23:08:04.667Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very friendly and professional atmosphere had no problem getting my frames and I am super excited to get my glasses !!!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Sara"},"datePublished":"2021-02-03T14:58:55.038Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Nicest people there that are very willing to help","comment":{"@type":"Comment","name":"","datePublished":"2021-02-04T19:30:14.97Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"JC"},"datePublished":"2021-01-17T22:02:17.837Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-01-18T15:08:50.221Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Pam McKenna"},"datePublished":"2021-01-08T23:44:37.365Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-01-12T14:32:22.32Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Toni Marshall"},"datePublished":"2020-11-17T13:53:38.47Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great staff, timely service, easy, seamless and safe appt and I love my new frames.","comment":{"@type":"Comment","name":"","datePublished":"2020-11-19T14:26:11.815Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Mark McDuff"},"datePublished":"2020-11-11T19:06:30.845Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2020-12-01T17:27:29.924Z","text":"Thank you for your review! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kevin crain"},"datePublished":"2020-11-02T20:52:42.882Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"I was notified two days ago my glasses were ready. Went to store yesterday and it was inexplicably closed. Tried again today and again closed no reason. Called North Shore Mall management. They had no idea why the store was closed. This is ridiculous. Have tried to call. Message says store closed - no reason why. Tried the corporate office. No response","comment":{"@type":"Comment","name":"","datePublished":"2020-11-03T15:35:03.204Z","text":"Hello Kevin, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We apologize that we did not exceed your expectations during your visit. We value our customer’s feedback! Please go to https://www.luxotticacustomercare.com/lenscrafters to provide your information so we can contact you and work to resolve the issue."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Marcie Rae"},"datePublished":"2020-09-29T16:08:34.139Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"LensCraft no longer has a lab at their North Shore Mall store, said it would be 2 or 3 weeks for glasses to arrive.","comment":{"@type":"Comment","name":"","datePublished":"2020-09-30T19:13:30.675Z","text":"Hi there, thank you for your review. We are disappointed to hear about your experience. We strive to provide the best glasses and customer service in the industry. We apologize for your experience and any inconveniences caused by this!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Lia P"},"datePublished":"2020-09-24T15:02:35.125Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Mike over in the Peabody MA location was terrific, and accommodating to work with.","comment":{"@type":"Comment","name":"","datePublished":"2020-09-25T16:47:55.548Z","text":"Hi! Thank you so much for your review. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jodi Montecalvo"},"datePublished":"2020-09-17T21:03:17.992Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Mike Hyland was very helpful and knowledgeable! The place was very busy and people were waiting but he never made me feel rushed!","comment":{"@type":"Comment","name":"","datePublished":"2020-09-18T16:48:15.379Z","text":"Hi! Thank you so much for your review. We are excited to hear Mike was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Maggie Jakaitis"},"datePublished":"2020-09-15T17:09:39.674Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Cheri was an amazing help in finding my perfect frames!","comment":{"@type":"Comment","name":"","datePublished":"2020-09-15T18:59:53.191Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jonathan viana"},"datePublished":"2020-08-29T22:10:24.381Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Good as always keep up the good work 👌","comment":{"@type":"Comment","name":"","datePublished":"2020-08-31T14:29:41.878Z","text":"Great to hear! We appreciate your review and hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"pheary82186"},"datePublished":"2020-08-25T20:04:23.235Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"I was told my glasses that was shipped out will be a new glasses that will be coming from ray ban so that means brand new frame. I waited 2-3 weeks for them and they were not new. There were scratches all over the frames, there were damaged marks around the lens area from them trying to put the lens in. I called and told an associate and she said they usually pass inspection before having us pick them up. Well i told her i am not to happy with it if I can return it and she said yes that is fine. I said thank you so much and the associate did not reply and just hang up the phone. Very rude and I have been going to this location for years. Well not anymore!!! This location is the worst.","comment":{"@type":"Comment","name":"","datePublished":"2020-08-26T13:17:00.08Z","text":"We are sorry to hear your experience at LensCrafters did not meet your expectations. We strive to train our associates to be the best in the marketplace. Please go to bit.ly/LC-Support to follow up so we can redirect your concern to the appropriate person."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Joe M"},"datePublished":"2020-07-15T22:56:33.685Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The best experience ever from the doctor to the sales , awesome job !!!!!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Adam Jeffery"},"datePublished":"2020-03-17T17:30:51.051Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Had scheduled an apoointment. Showed up at the date and time scheduled and was told that they rescheduled all appointments and I should have been called. I was never called by them. I do not recommend this business at all.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Bob Cullen"},"datePublished":"2020-01-01T15:42:38.01Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Both Brian and Dr. Neckers listen to your concerns and do what they can to make you satisfied. It's very convenient having the Lenscrafters (and doctor) right inside the Macy's store (on the 2nd floor.) In spite of it's small size, they have an amazing array of frames.","comment":{"@type":"Comment","name":"","datePublished":"2020-02-06T19:48:41.968Z","text":"Hi Bob! Thank you for your review! We appreciate the feedback and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Linda Taylor"},"datePublished":"2019-12-27T14:51:25.215Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Lens Crafters is lucky to have Brian Kelly. He went above and beyond to make sure I found a pair of glasses","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Lisa Harris"},"datePublished":"2019-12-07T23:34:27.746Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Tracey Skoniecki"},"datePublished":"2019-12-05T01:16:18.066Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Had a great experience at LensCrafters. Everyone was extremely helpful and professional. Thank you!","comment":{"@type":"Comment","name":"","datePublished":"2019-12-11T15:32:39.086Z","text":"Hi Tracey! That's great to hear! We appreciate your review and hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jessi Lane"},"datePublished":"2019-11-03T22:00:59.375Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Mike was fantastic! I had to get some sleeves for my glasses (I am unfortunately allergic to the arms of my glasses) and he helped me right when I walked in! He also tightened them for me which was great. You can barely even see the sleeves!","comment":{"@type":"Comment","name":"","datePublished":"2019-11-22T18:15:20.228Z","text":"Hi Jessi! Thank you for your review. We are excited to hear Mike was able to help make your experience at LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Vernon Ferrell"},"datePublished":"2019-10-07T18:29:22.861Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"They say walk in are welcome. I am in this mall a lot and I have tried across a year span three different times and they are not. They haven't made one attempt to accommodate or even try to schedule a future appointment. Absolutely false advertising! Sadly they just lost me as customer.","comment":{"@type":"Comment","name":"","datePublished":"2019-11-05T17:44:45.011Z","text":"Hi Vernon, thank you for your review. We are sorry to hear about your experience. We aim to consistently meet and surpass customers' expectations. Please go to bit.ly/LC-LUX so we can follow up with you directly."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Josh Duran"},"datePublished":"2019-05-15T14:57:31.579Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Andrew Capobianco"},"datePublished":"2019-02-02T15:48:07.316Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great service here by Sheri Burggren","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"richard upham"},"datePublished":"2018-09-26T20:35:29.221Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Called for appointment and abrupt male said he was too busy and to call back in 10 minutes. Called back in 10 and no answer. I went elsewhere.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Myace Washington"},"datePublished":"2018-09-22T02:26:06.85Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"I wait for long time for measurements, but the worker in the store always chats, chats..","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"J G (ExactDose)"},"datePublished":"2018-07-30T16:52:34.565Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Called to get a price check on eye exam and was placed on hold for 10 minutes. Called back and said I wouldnt like to be placed on hold again and he did it again. Rep name Bryan. Look at other reviews they say same thing about getting price check. Avoid this location !!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"kawasaki giugiaro"},"datePublished":"2018-03-14T16:06:19.68Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Rude. Ms Cheri Vitale was reluctant to answer my questions and abrasive when I asked about eye exam pricing. Unacceptable.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Guy Chretien"},"datePublished":"2018-02-07T14:43:11.935Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Got a pair of intermediate computer glasses at Lenscrafters in Peabody. They didn't seem to be correct. As it turned out the lab had calculated the prescription wrong. I didn't get back there for 6 months. Denise the manager didn't hesitate to correct them, I got them back one business day later and they work great now. I have always had great service from this store and I will be back for future purchases. Thank you Denise!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jim J"},"datePublished":"2017-07-19T14:00:25.484Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Scheduled an appointment a week in advance, then got a call the day of and they informed me that they would not take my insurance, so I cancelled the appointment to find out later on that they do accept my insurance. They really should get there facts right before telling customers the wrong information.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Tae' B"},"datePublished":"2017-01-19T20:29:32.938Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Michele Delfino"},"datePublished":"2016-12-29T21:00:31.597Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Too expensive for what you get. You're better off at Costco and BJs if you can wait for your glasses. 30 day warranty for expensive glasses? Not like they used to be. This is a money making, penny pinching, over priced chain now. Their frames don't hold up to falling off your face, just once. Gum popping sales people not helping their image either.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"crystal shelby"},"datePublished":"2016-06-08T02:55:15.424Z","reviewRating":{"@type":"Rating","ratingValue":"4","bestRating":"5"},"reviewBody":"Great but expensive","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"M's W"},"datePublished":"2013-02-26T23:32:44.629Z","reviewRating":{"@type":"Rating","ratingValue":"2","bestRating":"5"},"reviewBody":"BEWARE! I had them check if my insurance was okay (in-person) for a new appointment because my prescription had run out after 1 year. They did and said all I needed to pay was a $20 copay. However, the next day they said my insurance didn't cover it and said it would be $120 for a new prescription for contact lenses. AND THEY DO NOT HONOR WHAT THEY SAID TO ME BEFORE. They will not waive the the fee and charge me $20 like they said when they checked it. DO NOT TRUST Dr. Andrew Zodikoff or Dr. Maria Miller. Horrible thing to do to your customer. I had been going there for years previously. Horrible treatment.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}}]</script>
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YOUR EYES FIRST
New Styles have just arrived! Visit us for your personalized eyecare experience and find your perfect look! Get 50% off lenses with frame purchase. Schedule your eye exam now. We accept most vision insurance plans, including: Aetna, EyeMed, Humana, United Healthcare Vision, Davis Vision by Versant Health and many more. At LensCrafters all prescriptions are welcome!

North Shore Mall

Open Today Until 8:00 PM
4.7 out of 5.0
(265 Google Reviews)
Find available eye exam appointments
And more appointments available
for you and your family
schedule now
Or call
(978) 531-9440

Store Information

210 Andover St S109B
Peabody, MA 01960-1647
Get Directions
Phone:(978) 531-9440

Store Hours

Thursday10:00 AM - 8:00 PM
Friday10:00 AM - 9:00 PM
Saturday10:00 AM - 9:00 PM
Sunday11:00 AM - 6:00 PM
Monday10:00 AM - 8:00 PM
Tuesday10:00 AM - 8:00 PM
Wednesday10:00 AM - 8:00 PM

Eye Doctors at this Store

Peabody Eye Associates-undefined

Peabody Eye Associates

Independent Doctor of Optometry

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Vision insurance at LensCrafters

The destination for vision insurance members. Many insurance plans accepted.
Call us at (978) 531-9440 to learn more.

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Humana Vision Insurance
Cigna Vision Insurance
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United Healthcare Vision Insurance
Davis Vision Insurance
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… AND MANY MORE

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50% OFF LENSES

with frame purchase
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50% OFF AN ADDITIONAL PAIR*

*some restrictions apply
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UP TO $200 OFF AN ANNUAL SUPPLY

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Shop at this location
Eyeglasses
See in style with prescription lenses for a tailor made experience and complete vision solutions.
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Find designer sunglasses that'll keep you stylish and protected from the sun's rays. Buy sunglasses online or in-store that work perfectly with your personality and lifestyle.
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Be free to move with contact lenses to see naturally, safe and convenient for physical activities.
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Our designer brands

Ray-Ban
Oakley
Burberry
Michael Kors
Prada
Versace
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Find available eye exam appointments
And more appointments available
for you and your family
schedule now
Or call
(978) 531-9440

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What should I bring to my eye exam?
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What is the difference between an eye exam and a vision screening?
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Is a contact lens exam different than an eye exam?
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Visit us at LensCrafters 210 Andover St

210 Andover St LensCrafters is dedicated to providing quality eyecare to ensure you always see your best. We offer comprehensive eye exams, a complete range of premium lens solutions and a wide assortment of designer brands including Prada, Versace, Dolce & Gabbana, Ray-Ban, Oakley, Persol and many more. We accept most vision insurance plans, including: Aetna, EyeMed, Humana, United Healthcare Vision, Davis Vision by Versant Health and many more. At LensCrafters all prescriptions are welcome!
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Google Reviews forLensCrafters Peabody, MA

4.69/5
(275 reviews)
Tom Landry
February 28, 2025
5.0/5
Amy and the entire staff are very friendly, knowledgeable, and provide exceptional individual service
Response from LensCrafters
March 02, 2025
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Puvit Singh
February 23, 2025
5.0/5
I think I get to leave them another review after my first one.. I ended up getting 3 quality glasses and the clinic and the sales team especially are a dream to work with! Great location in the mall too!
Response from LensCrafters
March 04, 2025
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Mark Panicali
February 23, 2025
5.0/5
Great service Truc!
Response from LensCrafters
March 04, 2025
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
  • ...
Carlos Colon
February 20, 2025
5.0/5
Friendly staff. The store manager was always so friendly, helpful, and went out of her way to help me. 🙏✌️
Response from LensCrafters
March 05, 2025
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Keegan carr
February 11, 2025
5.0/5
Michael at the northshore mall was fantastic. He helped me select the right lenses. He even stayed late to ensure I received my glass as soon as possible. Truely an awesome person. Thank you soo much!
Response from LensCrafters
February 12, 2025
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Puvit
February 10, 2025
5.0/5
Love this place and definitely stocked up on my annual supply!
Response from LensCrafters
February 11, 2025
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
  • ...
Meg Andrews
February 09, 2025
5.0/5
Saul is the best! Not only did he give a full lesson on eyeglasses but he also tracked us down in the parking lot after we left one of our shopping bags behind by accident. Way exceeded expectations! Go see Saul next time you need glasses.
Response from LensCrafters
February 09, 2025
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Gail Fitzpatrick
January 14, 2025
5.0/5
Excellent stafff very professional and knowledgeable
Response from LensCrafters
January 15, 2025
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Gloria C
January 05, 2025
5.0/5
Excellent service
Response from LensCrafters
January 06, 2025
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
  • ...
Margaret Sarno
January 03, 2025
5.0/5
Response from LensCrafters
January 04, 2025
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Stephen Hampton
December 01, 2024
5.0/5
Response from LensCrafters
December 10, 2024
Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!
Rob Reece
November 25, 2024
5.0/5
very pleasant staff
Response from LensCrafters
December 04, 2024
Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  
  • ...
kibiio
November 01, 2024
5.0/5
Response from LensCrafters
November 05, 2024
Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  
J Lim
October 27, 2024
5.0/5
Dede Caproni was wonderful and great! Life saver for fixing my kids glasses that was bent and broken nose silicon piece. Highly recommend!
Response from LensCrafters
November 06, 2024
Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!
Alison Reichert
October 05, 2024
5.0/5
Truc was awesome. Thank you so much for your help. LensCrafters is lucky to have you!!!
Response from LensCrafters
October 09, 2024
Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  
  • ...
Ruth Sones
October 03, 2024
5.0/5
Response from LensCrafters
October 09, 2024
Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  
Andrea Ann
September 24, 2024
5.0/5
Response from LensCrafters
September 30, 2024
Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!
Crystal Jaramillo
September 21, 2024
5.0/5
Deedee took great care of me while doing a frame adjustment:)
Response from LensCrafters
September 24, 2024
Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  
  • ...
khlowe61
September 08, 2024
5.0/5
Customer service was excellent. They fixed my broken glasses for no charge and were very helpful. I highly recommend this location!
Response from LensCrafters
September 09, 2024
Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!
Sea Struck
September 05, 2024
5.0/5
Great experience all around. Very pleasant staff. No waiting, got started as soon as I arrived. Examination was done very efficiently and timely. Highly recommend.
Response from LensCrafters
September 10, 2024
Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!
jennifer adler
August 02, 2024
5.0/5
My salesperson was kind and helped me make an informed decision about my eyeglasses purchase. He found me several pairs to try on, reassured me about my choice, and saved me some money. Always a good experience at this location.
Response from LensCrafters
August 03, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
  • ...
jenny wernick
August 01, 2024
5.0/5
I had an emergency with my glasses. The lens popped out and I was missing the screw. I walked in with no appointment and was immediately helped. JORDY is amazing, he is kind, polite, incredibly respectful, and knowledgeable.
Response from LensCrafters
August 02, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Kim Tompkins
July 30, 2024
5.0/5
Didi was very knowledgeable and helped the process go smoothly. She returned phone calls promptly and gave excellent fashion advice. Other associates in the store were helpful and responsive, as well. I got a couple of bonus discounts, to boot. I like that no one tried to “up-sell.” I will certainly shop here again when it’s time for my next pair of glasses.
Response from LensCrafters
July 31, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Kristina P
July 25, 2024
5.0/5
Mr Rogelio Morales - you sir are amazing🤍 It was my first time getting prescription glasses and everyone was so attentive and helpful! Rogelio helped me find two Prada glasses one optical and one sunglasses! Couldn’t recommend this place enough!! Thank you so much for all your help :)
Response from LensCrafters
July 26, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
  • ...
Jared Nicholson
July 14, 2024
5.0/5
Response from LensCrafters
July 15, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Ann OBrien
July 13, 2024
5.0/5
Always great staff and great discounts. Only place I go for glasses.
Response from LensCrafters
July 14, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Геннадий Стрекалов
July 09, 2024
5.0/5
My wife has appointment eye doctor and bought new glasses. Very professional doctors and store staff. So happy. Hardly recommend Lens Crafters 1156. An 210 Andover St. Peabody. MA.
Response from LensCrafters
July 10, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
  • ...
Elizabeth Mather
June 28, 2024
5.0/5
I consistently experience great customer service at this location. Today, they kindly repaired a pair of stretched out sunglasses which were so bad, I couldn’t wear them.
Response from LensCrafters
June 29, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Olivia G
June 25, 2024
5.0/5
Jordy in peabody store really helpful…
Response from LensCrafters
June 26, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Jeffry fowley
June 09, 2024
5.0/5
I rolled over onto my own glasses while stretching at the gym, severely bending the frame. Jordy was very skilled at fixing, and nice about it too. Lens Crafters is more expensive than some other places. However, I am willing to pay extra when purchasing glasses in order to get this kind of good ongoing service.
Response from LensCrafters
June 10, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
  • ...
Laura Carroll
June 02, 2024
5.0/5
I needed a nose pad replacement for my husband’s glasses. The employee was polite, professional and replaced both nose pads free of charge!!! Excellent service. Highly recommend.
Response from LensCrafters
June 04, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Kelly Damor
May 23, 2024
5.0/5
Friendly and efficient staff. Quality of glasses is great, but you are paying for the brand name often times. The store manager was always so friendly, helpful, and went out of her way to help us. The additional staff were also very helpful and kind. If you're looking for brand name quality glasses, I'd definitely recommend this LensCrafters!
Response from LensCrafters
May 24, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Fernanda Paul
May 17, 2024
5.0/5
They were speeding, professional and so helpful.
Response from LensCrafters
May 18, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
  • ...
Tabitha Sargent
May 12, 2024
5.0/5
Although we did not get an eye exam done, the woman at the Northshore Mall Lens Crafters were amazing at quickly solving our glasses issue for my daughter! My daughter who has autism had broken her glasses and needed new ones same day. Although her prescription was unable to be created same day, they were able to fit her current lenses into a new frame and accommodate all her sensory needs! I was in awe of how well they worked with her and treated her! Thank you for being one of the few places that truly feel inclusive!
Response from LensCrafters
May 13, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
James McKeon
May 07, 2024
5.0/5
They had a great selection of styles and prices and the sales teams and technicians were very helpful every step of the way.
Response from LensCrafters
May 08, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Moses Reynoso
April 30, 2024
5.0/5
Response from LensCrafters
May 01, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
  • ...
Jeffrey Carter
April 15, 2024
5.0/5
I ran over my set of glasses and went into the Peabody Lens Crafters looking for a replacement set. I was met by Michael (team lead) who went over my options. The best part is he searched high and low to get me the best pricing. He went above and beyond to ensure the best possible outcome. I have to say this was the best experience for purchasing glasses. Keep up the good work, Michael!
Response from LensCrafters
April 16, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Alessandra Vanaria
April 08, 2024
5.0/5
Truc was so incredibly nice and really helped me out! Everyone was very willing and eager to help. Great selection as well! Highly recommend.
Response from LensCrafters
April 09, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Katrina Murray
April 06, 2024
5.0/5
Response from LensCrafters
April 07, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
  • ...
Jackson Oliveira
April 02, 2024
5.0/5
Great service the employees are all all some and great prices
Response from LensCrafters
April 03, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Christine Fleskes
March 29, 2024
5.0/5
Response from LensCrafters
March 30, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Adam Scotch
March 27, 2024
5.0/5
Jordy went above and beyond to help me sort out the problem with my prescription. Thanks for the patience! Update: the whole staff at LensCrafters in NorthShore Mall is terrific. They were focused on making sure I was completely satisfied with my eyewear and lenses. After a few iterations, I picked up the perfect glasses today.
Response from LensCrafters
March 28, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
  • ...
Erin Hennigan
March 27, 2024
5.0/5
Amy, Sheri, and Dede were extremely helpful and created a positive atmosphere while I picked out my new pair of glasses.
Response from LensCrafters
March 28, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
John P. Savage
March 26, 2024
5.0/5
Lens Crafters continues to be the best! I have been a happy and loyal customer for about two years and the do a great job with my sunglasses and special prescription glasses. The people there are great!
Response from LensCrafters
March 27, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
c foster
March 25, 2024
5.0/5
Dependable and excellent service!
Response from LensCrafters
March 26, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
  • ...
Al Quint
March 21, 2024
5.0/5
I've been going here for a number of years now and it's always a pleasant experience. Once they realize what I want, there's no pressure to get me to buy more expensive frames. Prices are good, as well.
Response from LensCrafters
March 22, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Hannah Edwards
March 05, 2024
5.0/5
I had an amazing experience going in to get my glasses adjusted. Dede and Jordy were extremely helpful and friendly. I’ll definitely be back!
Response from LensCrafters
March 06, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Marie Narinkiewicz
February 06, 2024
5.0/5
My first time at LenCrafters was a great experience. Everyone there is so helpful and pleasant. Amy went above and beyond helping me with my purchase. I will definitely be back
  • ...
Louise Sarofeen
February 04, 2024
5.0/5
The doctor is kind and thorough and answered all my questions!
Response from LensCrafters
February 05, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Moustafa Ragab
January 31, 2024
2.0/5
I wanted to order reading glass, and the salesperson quoted me over 700 for the total and never disclosed how much the extra items will cost, so I asked for a brake down and there were an extra $160 and I asked to remove, please be careful, and make sure you ask for details because they are very quick to take your money
Response from LensCrafters
January 31, 2024
Thank you for your review. We are sorry to hear your experience at LensCrafters did not meet your expectations. We strive to train our associates to be the best in the marketplace. Please go to http://ms.spr.ly/6260i0Tvg so we can follow up and redirect your concern to appropriate person.
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