<script type="application/ld+json">{"@context":"http://schema.org","@type":"SpecialAnnouncement","name":"DEDICATED TO YOUR EYES","text":"Discover excellence in every detail at LensCrafters. Visit us for your personalized eyecare experience and find your perfect look! <b>Get 40% off Prescription Glasses (includes designer frames + lenses).</b> Schedule your eye exam now. We accept most vision insurance plans, including: Aetna, EyeMed, Humana, United Healthcare Vision, Davis Vision by Versant Health and many more. At LensCrafters all prescriptions are welcome!","category":"https://www.wikidata.org/wiki/Q81068910"}</script><script type="application/ld+json">{"@context":"http://schema.org","@type":"AggregateRating","itemReviewed":{"@type":"LocalBusiness","name":"The Mall At Johnson City"},"ratingValue":"4.6 out of 5.0","reviewCount":279}</script><script type="application/ld+json">[{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jamie Floyd"},"datePublished":"2025-03-19T01:46:51.218Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Awesome people! Great service! Would highly recommend!!","comment":{"@type":"Comment","name":"","datePublished":"2025-03-20T01:20:02.845Z","text":"Thank you for your review! \nWe are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. \nWe hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"shane smith"},"datePublished":"2025-03-09T19:30:21.097Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Mark was great!! He helped me pick the perfect sunglasses!!","comment":{"@type":"Comment","name":"","datePublished":"2025-03-10T05:16:39.891Z","text":"Thank you for your review! \nWe are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. \nWe hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"tiffsny rowland"},"datePublished":"2025-02-14T00:28:06.01Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Johnson City Lens Crafters is awesome. Mark took care of my problem with my glasses and I really appreciate it! Great customer service!","comment":{"@type":"Comment","name":"","datePublished":"2025-02-14T07:52:29.706Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Shabazz Eum"},"datePublished":"2025-02-11T22:51:42.183Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Nicest people ever! Was in and out so fast and didn't have any unanswered questions.","comment":{"@type":"Comment","name":"","datePublished":"2025-02-12T07:12:14.835Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Roc Hess"},"datePublished":"2025-01-14T14:15:33.219Z","reviewRating":{"@type":"Rating","ratingValue":"2","bestRating":"5"},"reviewBody":"Stopped in last week for new glasses and noticed signs in the windows stating 50%off. I found some frames I liked and sat down with an associate to run the numbers. She ran the numbers first by using my insurance benefit and then their 50% off sale. Using my insurance the cost was $624 and using their, supposed, 50% off it was $518. I told her I wanted to shop around and then left the mall. The next day I found basically the same frames at a competitors store, not advertising 50% off, and my price was $198 using my insurance benefit. So, what does that tell you about LensCrafters 50% off sale!!!","comment":{"@type":"Comment","name":"","datePublished":"2025-01-15T06:49:34.557Z","text":"Thank you for your review. We are sorry to hear that your experience at LensCrafters did not meet your expectations. We strive to provide the best customer service in the industry. Please go to www.luxotticacustomercare.com/lenscrafters/careform so we can work to correct this issue for you."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Chad Hyder"},"datePublished":"2024-12-26T16:36:23.292Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The staff was very helpful and helped me tremendously. Great service","comment":{"@type":"Comment","name":"","datePublished":"2024-12-27T01:54:57.707Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kenneth Cassell"},"datePublished":"2024-12-14T01:17:56.674Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-12-17T01:19:55.02Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"L G"},"datePublished":"2024-11-21T15:54:11.136Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"The employees are very rude, it’s not the Lenscrafters it used to be. I’ve been going there a lot longer than employees have work there.\nThey think it’s the customers that’s rude. They don’t think there’s anything wrong with them. They don’t know nothing about sales.\nI used to love to get my eyes checked then go next-door and pick out some nice glasses but not anymore… I blame headquarters\nThanks, God bless us all~","comment":{"@type":"Comment","name":"","datePublished":"2024-11-22T19:36:36.397Z","text":"Thank you for your review. We are sorry to hear that your experience at LensCrafters did not meet your expectations. We strive to provide the best customer service in the industry. Please go to https://luxotticacustomercare.com/lenscrafters/careformso we can work to correct this issue for you."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Mark Orndorff"},"datePublished":"2024-11-16T20:03:02.167Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-11-19T20:08:00.045Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"sonofuberton"},"datePublished":"2024-11-04T22:10:01.599Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Tanner was very helpful and patient. He made valuable suggestions due to the weight of my lenses. He also had a sense of humor. A very pleasant experience -- except for the cost 😁","comment":{"@type":"Comment","name":"","datePublished":"2024-11-07T19:43:36.757Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"David Burgin"},"datePublished":"2024-10-30T19:19:26.918Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I bought my glasses 2 years ago from LensCrafters in the Mall. I lost my nose piece and brought them in for repair. Mark at LC, replaced the nose piece, cleaned my glasses, and made sure I was pleased. He did not charge me. Great customer service!","comment":{"@type":"Comment","name":"","datePublished":"2024-11-04T21:11:19.988Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Timothy Abee"},"datePublished":"2024-10-19T19:48:48.604Z","reviewRating":{"@type":"Rating","ratingValue":"4","bestRating":"5"},"reviewBody":"Not bad! And I thank them for having more transition glasses colors than any glasses company place you even go to!","comment":{"@type":"Comment","name":"","datePublished":"2024-10-22T19:45:49.286Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kevin Nordyke"},"datePublished":"2024-10-09T18:04:54.082Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"From the exam to the frame and lens procedure it was very professional and smooth. My representative Caleb was very thorough.","comment":{"@type":"Comment","name":"","datePublished":"2024-10-14T20:25:06.642Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Alana Moore"},"datePublished":"2024-09-12T19:28:32.819Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Can always count on great friendly customer service with Danielle. She took time to explain our options with no added pressure to buy at all. Her and the rest of the staff are always so helpful. Also the options available at this location made it easy to find the perfect frame for me. Wasn’t overwhelming at all.","comment":{"@type":"Comment","name":"","datePublished":"2024-09-20T17:03:23.656Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jason Horne"},"datePublished":"2024-09-07T19:08:57.502Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Danielle provides the best of all customer service.","comment":{"@type":"Comment","name":"","datePublished":"2024-09-10T16:20:48.881Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Alex D"},"datePublished":"2024-09-01T14:59:59.526Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"I have vision insurance with exams covered in that. My wife had to pay 39 dollars for some imaging that was required. I had an exam done somewhere else and it was all covered. This place is a scam.","comment":{"@type":"Comment","name":"","datePublished":"2024-09-18T12:59:35.957Z","text":"Thank you for your review. We are sorry to hear that your experience at LensCrafters did not meet your expectations. We strive to provide the best customer service in the industry. Please go to https://luxotticacustomercare.com/lenscrafters/careform so we can work to correct this issue for you."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Wanda Myers"},"datePublished":"2024-08-28T18:25:06.926Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I bought glasses at the Lens Crafters retail store in Johnson City.The sweet lady who waited on me was Catherine. She was very helpful and helped me get a great deal on my glasses.","comment":{"@type":"Comment","name":"","datePublished":"2024-08-29T04:39:34.072Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"faith rice"},"datePublished":"2024-08-11T23:47:38.227Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Wonderful service & great selection. Astin was very knowledgeable, attentive, & helpful. She was very stylish so I trusted her opinion on which frames to choose & I could not be happier with my experience.","comment":{"@type":"Comment","name":"","datePublished":"2024-08-12T06:36:17.19Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Samuel Lucas"},"datePublished":"2024-08-11T23:01:24.43Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Astin was helpful getting me the perfect glasses thank you so much!","comment":{"@type":"Comment","name":"","datePublished":"2024-08-12T06:22:29.442Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jam Lee"},"datePublished":"2024-07-17T16:42:31.627Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Penny was very knowledgeable, and very patient with us when it came to choosing the styles of our glasses.\nVery convenient One stop shop.","comment":{"@type":"Comment","name":"","datePublished":"2024-07-18T02:36:59.422Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"will havron"},"datePublished":"2024-07-16T22:42:31.629Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-07-17T06:23:56.755Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Casey Crumly"},"datePublished":"2024-07-11T18:49:33.742Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Pennie was amazing!! She was awesome with my daughter and helped her get the perfect frames!","comment":{"@type":"Comment","name":"","datePublished":"2024-07-12T04:33:55.893Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"William Chandley"},"datePublished":"2024-06-16T14:28:28.152Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"This is for LensCrafters in the mall. Terrible service. The guy working the counter did not have a clue about his job. The lady he kept asking questions to told him “oh you can give him quotes” he had no clue. Waited 25-30 mins for a quote that told me nothing about the lens quality or type. Would not recommend this place to anyone! Went to Walmart bought the same frames and my lens for 240 dollars cheaper than what they quoted me. Don’t waste your time with this poorly run business!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Beverly M"},"datePublished":"2024-05-29T09:37:17.027Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Friendly well informed staff and all latest name brands and styles. Would shop anywhere else. Just ❤️ ❤️❤️","comment":{"@type":"Comment","name":"","datePublished":"2024-05-30T01:08:55.91Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Sara O’Daniel"},"datePublished":"2024-05-28T22:33:27.11Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very nice and helpful associates and the 30 day return policy is much appreciated","comment":{"@type":"Comment","name":"","datePublished":"2024-05-29T05:28:40.099Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Average"},"datePublished":"2024-05-25T19:06:48.461Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-05-26T05:37:43.502Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Manul Awasthi"},"datePublished":"2024-05-21T02:14:05.855Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-05-22T00:44:03.749Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Nancy Puckett"},"datePublished":"2024-04-19T15:43:54.328Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-04-20T02:02:12.248Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Savanna Nelson"},"datePublished":"2024-04-13T18:01:57.154Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The doctor did really well explaining some complications I had after getting LASIK somewhere else three years ago. The glasses sellers were also very helpful and friendly. Having same day availability is also a huge plus. No paperwork to worry about either","comment":{"@type":"Comment","name":"","datePublished":"2024-04-14T03:39:42.927Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Brittney Craft"},"datePublished":"2024-04-13T16:02:44.713Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-04-14T01:56:36.019Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"GW Tolley"},"datePublished":"2024-04-02T22:02:51.869Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Bianca “B” is very knowledgeable and professional. She took the time to “LISTEN” and understand what I was needing and looking 👀 for. She is also very polite.\n\n10 out of 10 STARS\n⭐️ ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ ⭐️","comment":{"@type":"Comment","name":"","datePublished":"2024-04-03T09:22:29.109Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Melinda Williams"},"datePublished":"2024-03-28T19:54:04.31Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Wonderful experience with great service.","comment":{"@type":"Comment","name":"","datePublished":"2024-03-29T03:35:16.52Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Brandon"},"datePublished":"2024-03-18T22:40:02.908Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Everyone was very helpful and excellent customer service.","comment":{"@type":"Comment","name":"","datePublished":"2024-03-19T02:12:20.021Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ashley Dillingham"},"datePublished":"2024-02-20T17:35:08.776Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-03-01T15:18:57.336Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Samantha Williams"},"datePublished":"2024-02-02T02:30:52.588Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very nice staff","comment":{"@type":"Comment","name":"","datePublished":"2024-02-03T09:30:28.874Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Martha Clark"},"datePublished":"2024-01-23T14:10:05.696Z","reviewRating":{"@type":"Rating","ratingValue":"3","bestRating":"5"},"reviewBody":"The reception and checkin was fine but they schedule tooany pts at one time. The Dr. Was in a hurry and he found macular degeneration in my eyes so I had a lot of questions but he seemed stressed out and in a hurry to get the next pt. In.","comment":{"@type":"Comment","name":"","datePublished":"2024-01-23T15:05:32.868Z","text":"Thank you for your review. We are sorry to hear your experience at LensCrafters did not meet your expectations. We strive to train our associates to be the best in the marketplace. Please go to http://ms.spr.ly/6260iQxrA so we can follow up and redirect your concern to appropriate person. "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Thomas Sanko"},"datePublished":"2024-01-12T17:20:22.705Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Absolutely horrible experience. Don’t call the number on the listing as it you will not be able to talk to anyone in the store. When you do call the number you will get the business center and deal with absolutely rude representatives.","comment":{"@type":"Comment","name":"","datePublished":"2024-01-15T17:02:50.512Z","text":"Thank you for your review. We are sorry to hear your experience at LensCrafters did not meet your expectations. We strive to train our associates to be the best in the marketplace. Please go to http://ms.spr.ly/6263iUN2N so we can follow up and redirect your concern to appropriate person. "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Lauren T"},"datePublished":"2023-12-06T15:49:59.914Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Pennie was absolutely amazing!\nShe was informative, helpful and very kind.\nHighly recommended.","comment":{"@type":"Comment","name":"","datePublished":"2023-12-07T06:40:38.523Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ryan Walton"},"datePublished":"2023-11-28T21:31:03.734Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The atmosphere here is truly one of patient care! Every person I interacted with was pleasant and helpful. They even walked me next door to select my glasses. The gentleman who assisted me there was very gracious and caring, even helping me make a decision on my frames. Overall 10/10!","comment":{"@type":"Comment","name":"","datePublished":"2023-11-29T03:24:09.132Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Karding Encarnacion"},"datePublished":"2023-11-09T21:32:55.634Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very accomodating staff","comment":{"@type":"Comment","name":"","datePublished":"2023-11-10T03:26:50.979Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Braves Fan"},"datePublished":"2023-10-21T17:57:41.542Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I went into LensCrafters to get new glasses. Great experience. Billy was very helpful and friendly and he was very knowledgable about the products and insurance stuff.","comment":{"@type":"Comment","name":"","datePublished":"2023-12-12T18:44:42.722Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Diego Escudero"},"datePublished":"2023-10-21T16:34:29.704Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Loving my new glasses, all thanks to Nicholas !!!!!","comment":{"@type":"Comment","name":"","datePublished":"2023-12-12T19:11:25.116Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Sara Jones"},"datePublished":"2023-10-21T15:45:42.069Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Amazing customer service all around! Love my new glasses and Angie went above & beyond fitting me with the lenses I needed.","comment":{"@type":"Comment","name":"","datePublished":"2023-12-12T19:37:09.172Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Paul Alvarado"},"datePublished":"2023-10-21T01:45:14.497Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"As I get older so do my eyes and it was time for a new pair. I was helped by a young man named Nicholas. I wanted a pair just like my old ones but also something to spice up the look. He was so helpful and helped me searched until I found the ones. I am so thankful","comment":{"@type":"Comment","name":"","datePublished":"2023-12-08T19:22:03.484Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"565.gabriela"},"datePublished":"2023-10-21T01:29:00.584Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Nicholas was such a big help! Recently I moved to Tennessee and during the move my glasses got lost . I was worried on how I would be able to do everyday things without them . He assured me we would find a pair that would not only cater to my eyes but style! Not to mention it didn’t break the bank either. I am so grateful and recommend him to everyone❤️","comment":{"@type":"Comment","name":"","datePublished":"2023-12-08T19:26:27.892Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ben Holley"},"datePublished":"2023-10-21T01:22:58.686Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Nicolas is very kind and knowledgeable about the products! If you need new glasses go see him for sure!","comment":{"@type":"Comment","name":"","datePublished":"2023-12-08T19:27:01.552Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kaitlyn Holley"},"datePublished":"2023-10-21T01:22:33.438Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Nicolas Holley helps all customers find their perfect pair! The service is incredible and he helps instill confidence through a difficult process! I’m thankful for this place and all the assistance they provide through crafting lenses.","comment":{"@type":"Comment","name":"","datePublished":"2023-12-08T19:29:51.561Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Molly Otey"},"datePublished":"2023-10-21T01:01:53.2Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Nicolas was amazing at his job","comment":{"@type":"Comment","name":"","datePublished":"2023-12-08T19:32:07.06Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"mark carr"},"datePublished":"2023-10-20T22:46:16.676Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Wonderful service, Angie is very knowledgeable, friendly, and professional. Will be returning for all my optical needs. Clean pleasant atmosphere","comment":{"@type":"Comment","name":"","datePublished":"2023-10-21T01:43:24.799Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Phyllis Carr"},"datePublished":"2023-10-20T21:17:50.822Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I have to say had the best experience at Lenscrafters in the Johnson City Mall...talked with Angie and was very impressed with her vision knowledge....I was treated respectively and was well informed on my eyeglass needs while she patiently helped me with a smile. I WILL DEFINETLEY do all my optical needs with her and the friendly staff...thanks to all the wonderful employees especially Angie E.","comment":{"@type":"Comment","name":"","datePublished":"2023-10-21T02:56:32.04Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Joselyn Cardona"},"datePublished":"2023-10-20T20:07:20.781Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Angie was very knowledgeable on every aspect of the process. She was very informative on the different types of lenses they offered, all while having a great sense of humor. It was quick and thorough! Will definitely recommend her and LensCrafters to friends and family :)","comment":{"@type":"Comment","name":"","datePublished":"2023-10-21T04:02:19.218Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"John Gingrich"},"datePublished":"2023-10-20T19:46:41.502Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very professional and friendly staff. Tanner, Danielle and the entire crew went above and beyond expectations to ensure my satisfaction as my glasses required several re-makes. I am very happy with my experience and highly recommended them.","comment":{"@type":"Comment","name":"","datePublished":"2023-10-21T04:21:02.914Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Maria"},"datePublished":"2023-10-20T19:04:17.166Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I went and Angie was a big help !! She is the sweetest and truly helped me understand everything about pricing and frames. She is so funny and made the whole time worth it !! I would definitely come back just to see Angie !!","comment":{"@type":"Comment","name":"","datePublished":"2023-10-21T04:54:28.834Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kim Browning"},"datePublished":"2023-10-20T19:03:43.296Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Nicolas was wonderful to work with. Very caring and great personality! Made the whole experience great! Highly recommend!!!!","comment":{"@type":"Comment","name":"","datePublished":"2023-10-21T04:56:57.13Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Lindsey Snodgrass"},"datePublished":"2023-10-20T18:59:05.318Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2023-12-08T20:01:18.729Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Sara Amador"},"datePublished":"2023-10-15T15:29:49.353Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Had an exam for contacts. My contacts were on back order with no date of shipping so they gave me another trial pair and was told I could order those if they work. Call back to the office yesterday to order contacts and am told I have to pay for another fitting before they will let me have contacts!? Said that I shouldn’t have been given a different brand of contacts even if the ones prescribed have been on back order for over two months. Why am I having to pay for two exams and what’s worse they weren’t willing to correct this issue just got a too bad. Will never use them again","comment":{"@type":"Comment","name":"","datePublished":"2023-10-16T22:04:07.592Z","text":"Thank you for your review. We are sorry to hear your experience at LensCrafters did not meet your expectations. We strive to train our associates to be the best in the marketplace. Please go to http://ms.spr.ly/62659v95T so we can follow up and redirect your concern to appropriate person. "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Tammie Mattaliano"},"datePublished":"2023-10-09T17:54:50.516Z","reviewRating":{"@type":"Rating","ratingValue":"2","bestRating":"5"},"reviewBody":"Sadly, things have been changing with the customer service in this store. I came in Monday to schedule my replacement and the woman who took my information was less than friendly. Today, Monday I came to pick them up and the girl just handed\nthem to me from the desk where the register is. I had to tell her that I needed to have them fitted. She acted very put out and told me to go sit over there. She was less than friendly until her manager came out! Hmmm. I will consider taking my business elsewhere.","comment":{"@type":"Comment","name":"","datePublished":"2023-12-13T16:47:23.693Z","text":"Thank you for your review. We are sorry to hear your experience at LensCrafters did not meet your expectations. We strive to train our associates to be the best in the marketplace. Please go to http://ms.spr.ly/6260iVuXo so we can follow up and redirect your concern to appropriate person. "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Joanne Maddi"},"datePublished":"2023-09-26T14:47:43.78Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great Staff and Dr. very nice and helpful","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Rick May"},"datePublished":"2023-09-18T14:30:10.604Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great customer service from Bianca. Quick and convenient for new glasses. Rick","comment":{"@type":"Comment","name":"","datePublished":"2023-09-21T19:19:10.165Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"cliff w"},"datePublished":"2023-09-05T15:36:24.941Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2023-09-08T14:37:56.942Z","text":" Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Connie Bailey"},"datePublished":"2023-08-23T20:18:54.171Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Have been a customer at Lens Crafters for at least 20 years and always satisfied with professional service and quality products.","comment":{"@type":"Comment","name":"","datePublished":"2023-08-24T02:59:53.299Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Brenda Crowder"},"datePublished":"2023-08-22T00:41:48.443Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Shown total care and attention to exactly what I was looking for. She went above and beyond to help me find the perfect pair.","comment":{"@type":"Comment","name":"","datePublished":"2023-08-22T16:04:50.428Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Tara Hunt"},"datePublished":"2023-08-10T17:08:48.275Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"I have seen Dr. Benjamin Lawrence for a long time way before he came to this place. He has always worked with me. When I called I spoke to a girl that was really rude and did not care about my situation at all. I really wish he still had his own practice because these people are terrible. I now have to find a new eye doctor. If he opens back up on his own I will then go back to him. It's a shame.","comment":{"@type":"Comment","name":"","datePublished":"2023-08-10T18:30:48Z","text":"Thank you for your review. We are sorry to hear your experience at LensCrafters did not meet your expectations. We strive to meet all of our customer needs. Please go to http://ms.spr.ly/62679J52b to follow up so we can redirect your concern to the appropriate person\n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Chris McCracken"},"datePublished":"2023-08-10T16:12:16.388Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Top notch experience. Professional, Kind, Respectful and Affordable.. Best technology I've seen","comment":{"@type":"Comment","name":"","datePublished":"2023-08-10T17:59:08Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Brenda Merritt"},"datePublished":"2023-07-08T20:06:46.964Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I always have excellent experiences when getting new glasses at LensCrafters in Johnson City. Wonderful selection of frames and exceptional customer service.","comment":{"@type":"Comment","name":"","datePublished":"2023-07-17T21:02:11.58Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Mel"},"datePublished":"2023-07-05T18:18:54.717Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"This was my first experience with LensCrafters and it was great. Everyone was so nice. I wanted to edit my post to say, I was told to expect my glasses in 2-3 weeks. However, I received a text four days later that my glasses were ready. So, that was a pleasant surprise. Great experience all around.","comment":{"@type":"Comment","name":"","datePublished":"2023-07-05T23:24:19.76Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Linda Bates"},"datePublished":"2023-07-05T00:45:29.353Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Everyone was very nice and professional with no undue pressure on what to buy.","comment":{"@type":"Comment","name":"","datePublished":"2023-07-06T02:53:44.218Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"John Rathbun"},"datePublished":"2023-06-17T17:33:14.125Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Timely and well done. Installed new lenses and even got my old ones back all in a new case. TKS","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Beth"},"datePublished":"2023-06-12T21:23:08.229Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I went to Lens Crafters in the Johnson City Mall today dreading the experience with my 12 year old disabled son and came out having such a positive experience. Thank you Danielle for helping us, getting paperwork and insurance done quickly, and understanding the needs of your customers. We will be back!","comment":{"@type":"Comment","name":"","datePublished":"2023-06-17T02:28:16.665Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Clarena Towne"},"datePublished":"2023-06-09T20:15:45.08Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I had a good experience at the lenscrafters","comment":{"@type":"Comment","name":"","datePublished":"2023-06-15T19:24:12.02Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Chelsea Payne"},"datePublished":"2023-05-28T10:28:53.01Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Customer service was terrible. The salesperson kept popping her gum in my ear while my daughter was trying to figure out what frames she’s wanted. Leaned against the display did not help at all was more of a pushy come on let’s go vibe. I had to walk out before over the popping her gum directly in my ear which is very rude to pop your gum anyways. I would of paid any amount for my daughter ended up going to wal mart and was very satisfied there.","comment":{"@type":"Comment","name":"","datePublished":"2023-05-30T22:31:50.483Z","text":"Hi there, thank you for your review. We are disappointed to hear about your experience. We strive to provide the best glasses and customer service in the industry. Please go to http://ms.spr.ly/6260geSea so we can resolve this issue. "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Judy Royston"},"datePublished":"2023-05-15T21:01:42.345Z","reviewRating":{"@type":"Rating","ratingValue":"2","bestRating":"5"},"reviewBody":"Bought glasses over two weeks ago, had to be adjusted next day. One of the clerks tried two different days and messed frames up so bad that I refused them. Sent back for new pair of frames, heard nothing for two weeks. Lens were fine","comment":{"@type":"Comment","name":"","datePublished":"2023-06-08T19:17:05.367Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Joel Dietrich"},"datePublished":"2023-05-03T00:39:55.398Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I had a great purchasing experience. The technician was knowledgeable, helpful, and courteous. I have purchased from Lens Crafters for over 40 years and this was one of the best experience I have had. I would highly recommend Lens Crafters for your eye glass purchase.","comment":{"@type":"Comment","name":"","datePublished":"2023-06-13T13:18:31.441Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Stacy Jones"},"datePublished":"2023-04-10T20:52:02.556Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very friendly staff!!","comment":{"@type":"Comment","name":"","datePublished":"2023-04-14T18:51:15.031Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Lilyann G"},"datePublished":"2023-03-27T22:47:18.358Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"LensCrafters has a decent selection the employees are helpful and kind if you like the plastic frames they have more of a selection but they do have metal frames as well","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"jimmy bowman"},"datePublished":"2023-03-21T01:09:59.428Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I loved the service and my new glass A plus 10 star if I could give that","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jairus Senior"},"datePublished":"2023-01-25T03:14:49.059Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I went into Lenscrafters after hearing good things from a friend, and I was NOT disappointed! The store was immaculate and the manager, Danielle, went above and beyond to assist me and answer ALL of the questions I had. It's so hard to find people who are passionate about their work, so this outing made my day. If anyone is in the market for beautiful lenses, hurry into this store.","comment":{"@type":"Comment","name":"","datePublished":"2023-01-25T14:22:08.193Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Suzan Quawasmi-Harshbarger"},"datePublished":"2023-01-07T18:23:01.826Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"It was a very pleasant experience, Thanks for being very thorough ❤️❤️❤️","comment":{"@type":"Comment","name":"","datePublished":"2023-01-13T18:51:14.222Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Bob BROWN"},"datePublished":"2023-01-04T00:49:36.764Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I have really struggled finding a place I could trust when it came to getting the right type of glasses for my Glaucoma until I came here. The staff made me feel totally relaxed and never pressured me one time. The manager in particular made sure I was well taken care of\nHer only concern was helping me find the right pair glasses","comment":{"@type":"Comment","name":"","datePublished":"2023-01-04T13:53:29.787Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Chase Estep"},"datePublished":"2023-01-03T23:01:17.855Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Danielle is awesome! Best person to deal with! Great person all around!","comment":{"@type":"Comment","name":"","datePublished":"2023-01-09T17:21:44.857Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!\n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Terri Hooper"},"datePublished":"2023-01-02T23:35:21.637Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"If I could give zero stars I would. I went in to purchase my son a pair of glasses. Danielle was one of the rudest, arrogant, self centered, condescending individual I have ever encountered. I will never buy another product from this location!","comment":{"@type":"Comment","name":"","datePublished":"2023-01-03T14:43:37.622Z","text":"Thank you for your review. We are sorry to hear your experience at LensCrafters did not meet your expectations. We strive to meet all of our customer needs. Please go to https://www.luxotticacustomercare.com/lenscrafters to follow up so we can redirect your concern to the appropriate person. "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"bailey s"},"datePublished":"2022-12-17T21:37:19.722Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Griffen Nickels"},"datePublished":"2022-12-14T18:51:20.093Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Dr. Torrey Carlson is the best!","comment":{"@type":"Comment","name":"","datePublished":"2022-12-19T21:45:03.137Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"JC Gonzalez"},"datePublished":"2022-12-14T17:16:13.557Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great experience, very friendly staff","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Wolfgang Wendland"},"datePublished":"2022-11-21T21:48:33.051Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"To say I was less than impressed would be putting it nicely. The staff was very nice and knowledgeable, however their frame selection is horrendous. I would say roughly 85-90% of their frames are all over priced designer frames in the $160- $200 range. They also have no XL frames. But even if I didn’t need XL frames and was able to fit “normal” size frames they still have basically nothing there that wasn’t over priced designer frames. They have two very small cabinets that I didn’t even know existed originally that have “off brand” frames in them. These cabinets aren’t even on the wall. They’re in the middle of the floor and you have to look down and pull drawers out to even see them. Maybe a total of 20-30 frames between the two cabinets. That is mens, woman’s, and children’s. An extremely bleak selection. ALL of the other frames are Gucci, Polo, Oakley, Ray Ban, etc. I personally have a $130 frame allowance and have absolutely no need or want to spend an extra $50-$100 on designer frames like Gucci and Ray Ban. I simply don’t need them. The brand name isn’t worth the extra money to me. I wasted time going to an eye exam here hoping they would be a place I could continue going to in the future but instead I had to go out of my way to another optometrists office just to browse a more wide and modestly priced frame selection. Unless you feel the need to have flashy designer frames I wouldn’t waste your time.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jeremy Collins"},"datePublished":"2022-11-19T02:58:55.729Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-11-23T19:01:08.219Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!\n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Maggie Steele-Tzakos"},"datePublished":"2022-10-19T13:50:28.918Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Friendly, knowledgeable and helpful. I was highly impressed by Dr. Morgan taking the time to answer all of my questions. So glad I found him and this office.","comment":{"@type":"Comment","name":"","datePublished":"2022-10-20T20:18:15.442Z","text":"Awesome to hear! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Terri Rossman"},"datePublished":"2022-10-18T20:29:19.342Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"This was my first experience with LensCrafters, and I must say it was excellent! I was not aware that I would require an appointment with the doctor. I was very pleased that they were able to fit me in within the half hour of arriving. The doctor was so kind and explained everything to me during the eye exam. The doctor was also incredibly helpful in making local recommendations to me as I was new to the area only having moved there that week. The eyeglass consultants were excellent with assisting me in choosing glasses. Additionally, they made the purchase of the eyeglasses effortless. If you are in the Johnson City, Tennessee area I highly recommend LensCrafters! You will not be disappointed.","comment":{"@type":"Comment","name":"","datePublished":"2022-10-18T20:40:28.058Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Cel Hixson"},"datePublished":"2022-09-24T15:44:08.922Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Danielle was super nice and helpful. We will be back. Thank you","comment":{"@type":"Comment","name":"","datePublished":"2022-09-29T18:43:04.359Z","text":"Hi! Thank you so much for your review. We are excited to hear Danielle was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Taylor Smith"},"datePublished":"2022-09-16T18:04:11.955Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Super friendly staff and very helpful","comment":{"@type":"Comment","name":"","datePublished":"2022-09-21T17:24:49.691Z","text":"Thank you for your review. Our associates are some of the best around and we are always happy to hear our customers feel the same!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kelby Moore"},"datePublished":"2022-09-16T12:02:32.763Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The recepionist was super friendly. Cole was also friendly and performed his duties exceptionally well. Jennifer, my doctor, was so personable, professional, thorough, patient, and super friendly. I will go back to her again. Finally, Tiffany was a joy to have to help me pick out my frames and lenses.","comment":{"@type":"Comment","name":"","datePublished":"2022-09-16T13:44:21.473Z","text":"Hi! Thank you so much for your review. We are excited to hear that Jennifer and Tiffany were able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Chris Dye"},"datePublished":"2022-09-12T22:07:17.435Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Excellent service extremely knowledgeable and helpful. I will definitely be back","comment":{"@type":"Comment","name":"","datePublished":"2022-09-13T16:54:59.516Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"La La"},"datePublished":"2022-09-08T12:00:12.487Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Johnson City Mall staff are amazing! Highly recommend 😎","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Alyssa Hall"},"datePublished":"2022-09-02T11:24:32.249Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great place to purchase great quality eyewear","comment":{"@type":"Comment","name":"","datePublished":"2022-09-06T20:13:42.478Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kevin Joiner"},"datePublished":"2022-08-27T18:15:02.464Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"This place was amazing we got a discount and they were very friendly and very helpful","comment":{"@type":"Comment","name":"","datePublished":"2022-09-02T19:41:26.794Z","text":"Thank you for your review. Our associates are some of the best around and we are always happy to hear our customers feel the same!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Susan Peoples"},"datePublished":"2022-08-27T16:39:38.308Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Awesome Lens Crafters with very helpful staff. Helped me so much","comment":{"@type":"Comment","name":"","datePublished":"2022-09-02T16:09:38.191Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Raymond Kelly"},"datePublished":"2022-08-10T14:45:20.487Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-08-12T15:49:42.958Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Lucas Walker"},"datePublished":"2022-07-20T23:31:51.827Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Best eye wear service ever!!! They even gave me the pair off the sale rack so I didn’t have to go without glasses after I broke mine. I love these guys","comment":{"@type":"Comment","name":"","datePublished":"2022-07-21T14:59:10.72Z","text":"Hi! Thank you so much for your positive review. We are happy we could help with your vision needs and look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Michelle Poppe"},"datePublished":"2022-07-13T20:04:57.782Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-07-14T18:07:09.829Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Alex Bice"},"datePublished":"2022-06-22T17:00:21.646Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Don’t shop here. Employees are rude, and prices are outrageous.\n\nI have vision insurance which is limited to a few retailers, with LensCrafters being the only option nearby. After a debacle with an LensCrafters Online order, I was directed to the physical store. Using my vision insurance, the pair I purchased online (which I had to return) was absolutely free. In the store, right away, the prices were drastically increased. The same frames, with the same lens options, cost several hundred dollars more.\n\nI selected frames without anyone offering to help me, despite being the only customer in the store. After this, I went to an associate and told them I was ready to make a purchase. They seemed aggravated that I asked about pricing on the various lens options, and finished out our interaction by lecturing me about knowing what my insurance would cover before coming into the store next time.\n\nAt that point, I was just ready to have the glasses in hand and not have to deal with anyone in the store again.\n\nCut to: 36 days later. I notice a crack forming on the inside of one of my lenses, and take my glasses back into the store because it is clearly a manufacturing defect. The store associate accused me of “exposing” the lenses to something—“exposing them to what?” you might ask; who knows? No possibilities were offered, but the crack—inside the lens—was insinuated to be my fault somehow. Because I was outside of the 30-day warranty window, I was told there is nothing they can do. So, after paying a premium of hundreds of dollars for in-store support, I was essentially told to go f*ck myself.\n\nDo yourself a favor. Order online, and preferably not through LensCrafters at all.","comment":{"@type":"Comment","name":"","datePublished":"2022-06-23T12:36:32.975Z","text":"Thank you for your review. We are sorry to hear your experience at LensCrafters did not meet your expectations. We strive to meet all of our customer needs. Please go to https://www.luxotticacustomercare.com/lenscrafters to follow up so we can redirect your concern to the appropriate person."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Doug Beatty"},"datePublished":"2022-06-18T15:43:06.06Z","reviewRating":{"@type":"Rating","ratingValue":"3","bestRating":"5"},"reviewBody":"Good boutique service in store. Only two staff, waiting is common. Lenses have to be made off site, your lenses may arrive and not be inspected in time to pick up that day.\nMuch more expensive and no faster than buying online. Cannot recommend. Prices need to drop for Lenscrafters to stay relevant.","comment":{"@type":"Comment","name":"","datePublished":"2022-06-20T14:30:22.423Z","text":"Thank you for your review. We are sorry to hear your experience at LensCrafters did not meet your expectations. We strive to meet all of our customer needs. Please go to https://www.luxotticacustomercare.com/lenscrafters to follow up so we can redirect your concern to the appropriate person."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Sara Cross"},"datePublished":"2022-05-31T13:41:37.873Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-07-05T14:24:19.984Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Nina McComas"},"datePublished":"2022-05-23T00:59:56.452Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-05-23T16:20:50.531Z","text":"Thank you for your review. We are sorry to hear that your experience at LensCrafters did not meet your expectations. We strive to deliver the best service in the industry. Please go to https://www.luxotticacustomercare.com/lenscrafters to follow up so we can work to correct this issue."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jacosha"},"datePublished":"2022-05-14T19:22:31.765Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Beth Litvack"},"datePublished":"2022-05-06T23:09:39.775Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Bianca was amazing! She helped us find exactly what we wanted and was patient while doing so! Definitely telling all my friends to go see her!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Eric Davis"},"datePublished":"2022-05-01T16:43:33.648Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-05-03T13:49:28.071Z","text":"Great to hear! We appreciate your review and hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Danielle Cate"},"datePublished":"2022-05-01T03:58:10.756Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-05-03T18:25:49.093Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Reva Swartz"},"datePublished":"2022-04-23T20:01:31.891Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Bryson fixed my glasses and was so helpful explaining what my insurance offers! We will definitely be back!","comment":{"@type":"Comment","name":"","datePublished":"2022-04-28T20:49:54.867Z","text":"Hi! Thank you so much for your review. We are excited to hear Bryson was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jennifer Sutton"},"datePublished":"2022-04-23T13:10:47.724Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Always have great selection and service!","comment":{"@type":"Comment","name":"","datePublished":"2022-04-27T17:54:35.502Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jennifer Grigoryev"},"datePublished":"2022-04-16T16:46:19.205Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-04-21T16:40:22.585Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Meha Patel"},"datePublished":"2022-04-09T20:55:41.083Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Customer service was amazing and had a wide variety of glasses to choose from!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Andy Hall"},"datePublished":"2022-04-01T10:16:42.609Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"LensCrafters is the best. They are always so helpful and friendly. Melanie is one of the best they have. She takes the time to help you pick out the right pair of glasses and is always so helpful and understanding. I have been to other places and I’ve been treated as good as I get treated here.","comment":{"@type":"Comment","name":"","datePublished":"2022-04-04T14:39:32.709Z","text":"Thank you for your review. Our associates are some of the best around and we are always happy to hear our customers feel the same!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Darlene Blankenship"},"datePublished":"2022-03-29T20:18:04.309Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The employees at LensCrafters in the Johnson City Mall were extremely friendly, helpful, and knowledgeable. They have a huge selection of beautiful frames. You will be treated well when you visit! Good service, good prices, good products!","comment":{"@type":"Comment","name":"","datePublished":"2022-03-31T15:51:19.565Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Debra Allen"},"datePublished":"2022-03-28T14:55:42.251Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kellye Wood"},"datePublished":"2022-03-22T19:39:08.981Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Always so helpful and sweet!","comment":{"@type":"Comment","name":"","datePublished":"2022-03-28T20:26:20.706Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Anna Herrell"},"datePublished":"2022-03-20T04:15:20.163Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-03-22T20:21:58.668Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kaytlin McDaris"},"datePublished":"2022-03-20T02:17:51.173Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-03-22T20:45:20.506Z","text":"Great to hear! We appreciate your review and hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Trey Daniels"},"datePublished":"2022-03-20T01:49:30.413Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-03-22T20:51:07.221Z","text":"Great to hear! We appreciate your review and hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Mas C"},"datePublished":"2022-03-20T01:46:26.15Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Such a welcoming and friendly staff!","comment":{"@type":"Comment","name":"","datePublished":"2022-03-22T20:52:04.71Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Sarah-Catherine Fowler"},"datePublished":"2022-03-20T01:45:55.648Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-03-22T20:52:48.649Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"David Thomas"},"datePublished":"2022-03-20T01:41:20.527Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-03-22T20:54:34.948Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Zeb Sentell"},"datePublished":"2022-03-20T01:39:19.2Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Helped me get lenses when I was in need, nice staff.","comment":{"@type":"Comment","name":"","datePublished":"2022-03-22T20:55:24.38Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Elizabeth-Ann Wall"},"datePublished":"2022-03-20T01:18:46.317Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-03-22T21:00:05.386Z","text":"Great to hear! We appreciate your review and hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Tala Pierce"},"datePublished":"2022-03-20T01:14:25.587Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-03-22T21:00:46.713Z","text":"Great to hear! We appreciate your review and hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Annual Staff"},"datePublished":"2022-03-20T01:10:55.151Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-03-24T13:08:41.561Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Carter Call"},"datePublished":"2022-03-20T01:10:39.66Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-03-24T13:21:00.788Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"anna"},"datePublished":"2022-03-20T01:10:21.916Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-03-24T13:21:55.254Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"madysen iles"},"datePublished":"2022-03-20T01:10:16.529Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-03-24T13:09:29.054Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Maleah Miller"},"datePublished":"2022-03-20T01:09:09.363Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-03-24T13:22:21.325Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Cassie Marr"},"datePublished":"2022-03-20T01:06:06.052Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-03-24T13:29:52.222Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"erika frost"},"datePublished":"2022-03-19T19:11:52.601Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ramon Sentell"},"datePublished":"2022-03-19T17:30:33.394Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-03-24T20:49:08.537Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jordan Sabey"},"datePublished":"2022-03-19T16:04:45.4Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Amazing experience each time I get glasses! Billy is always such a help!","comment":{"@type":"Comment","name":"","datePublished":"2022-03-24T19:13:51.877Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ramsey Sentell"},"datePublished":"2022-03-19T16:04:32.814Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-03-24T19:06:19.604Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Gracie Britton"},"datePublished":"2022-03-19T16:04:28.825Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Best place to buy glasses!","comment":{"@type":"Comment","name":"","datePublished":"2022-03-24T19:11:26.961Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Megan Smith"},"datePublished":"2022-02-26T23:05:44.906Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-03-10T17:10:26.157Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Zach “BacktotheZack” Whalen"},"datePublished":"2022-02-26T23:05:39.643Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Had a great experience, helped me get exactly what I needed at the best price.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jon Rogers"},"datePublished":"2022-02-22T21:24:43.264Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"HIGHLY RECOMMEND!! Bryson was absolutely amazing! He went above and beyond to help me get exactly what I needed at the best price possible!","comment":{"@type":"Comment","name":"","datePublished":"2022-02-23T15:59:05.211Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Janith Smith"},"datePublished":"2022-02-18T14:21:06.016Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Betty Smith"},"datePublished":"2022-02-16T17:30:07.19Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Excellent experience. Staff was helpful nd friendly. Best time I have had getting glasses in the 62 years of wearing/buying. Highly recommend.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Rachel Marvin"},"datePublished":"2022-02-13T00:15:17.205Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-02-18T20:43:10.813Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"christina saylor"},"datePublished":"2022-02-13T00:13:27.216Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-02-18T20:34:13.831Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Brandy Matthews"},"datePublished":"2022-02-12T00:02:03.049Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Emily Tofil"},"datePublished":"2022-02-08T20:06:19.225Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Michael Honeycutt"},"datePublished":"2022-01-31T13:29:45.821Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Eye exam was fine, but when it comes to the store it's a different story. Unfriendly , more into what's going on in their personal lives than helping customers. During my first fitting associate answered their phone during it and proceeded to do my measurements as fast as they could while they continued their phone conversation . So suprise, suprise glasses did not fit right. Went back (which mind you is a 45 minute drive from my home) and was asked when walked in how am I liking my glasses when I said not very much they were hurting having to wear them, she just walked on and never came back to help me. After 15/20 minutes I had to leave . So never did get any help. To top it off I had paid someone to go pick my glasses up Sunday cause my family has all been sick with covid and the ladys response to the person I sent was sorry can't give you the new glasses cause he didn't send the others. So Lens Crafters must think that getting a pair a back of glasses back is more important than safety of their employees and people in the community. It's Sad how Lens Crafters has went down hill. Will not be back nor would I recommend this location no more.","comment":{"@type":"Comment","name":"","datePublished":"2022-01-31T21:52:38.914Z","text":"Thank you for your review. We are sorry to hear your experience at LensCrafters did not meet your expectations. We strive to meet all of our customer needs. Please go to https://www.luxotticacustomercare.com/lenscrafters to follow up so we can redirect your concern to the appropriate person."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Torrey Carlson"},"datePublished":"2022-01-27T18:31:03.578Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Fast, easy and friendly service! Love my new sunglasses!","comment":{"@type":"Comment","name":"","datePublished":"2022-02-01T20:12:57.538Z","text":"Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"T. D. Jones"},"datePublished":"2022-01-27T04:26:37.08Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"From my initial contact with Matthew & the accompanying associates, Bryson and Tanner in the retail area, to my eye examination experience with the gals at the front desk, Ashley, and Dr. Elmore, I could not have asked for a better TOTAL experience. I will not only return for my future eyecare needs, I will share that great experience with others! Thank you so much for your kindness, willingness to help, and for going the extra mile. You certainly made me feel like a valued customer from beginning to end!","comment":{"@type":"Comment","name":"","datePublished":"2022-01-27T16:22:37.465Z","text":"Thank you for your review, all of our associates work diligently to provide a great experience! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Elizabeth Ferrell"},"datePublished":"2022-01-19T14:04:21.165Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Xavier Rodriguez"},"datePublished":"2022-01-17T01:24:01.817Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Exceptional service. I went in for a simple glasses adjustment and Danielle fixed my glasses both quickly and while being exceptionally courteous","comment":{"@type":"Comment","name":"","datePublished":"2022-01-21T18:34:18.263Z","text":"Hi! Thank you so much for your review. We are excited to hear Danielle was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Tamara Violette"},"datePublished":"2022-01-14T23:53:50.97Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The employees at this location are knowledgeable and friendly. They are always willing to help you find the prefect glasses for your lifestyle.","comment":{"@type":"Comment","name":"","datePublished":"2022-01-17T18:05:49.066Z","text":"Thank you for your review, all of our associates work diligently to provide a great experience! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Mark Jackson"},"datePublished":"2022-01-02T01:35:29.195Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-01-06T19:01:41.253Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Martha Shell"},"datePublished":"2021-12-17T13:44:23.881Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The manager and staff at the Johnson City Mall location are excellent. They are so friendly and knowledgeable. I have always had a great experience at this store. It's very well run with a staff who cares to make choosing eyewear easy.","comment":{"@type":"Comment","name":"","datePublished":"2021-12-21T19:55:38.475Z","text":"Thank you for your review. Our associates are some of the best around and we are always happy to hear our customers feel the same!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Cassidy Ward"},"datePublished":"2021-12-12T01:50:00.232Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-12-17T22:27:52.088Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ben Lust"},"datePublished":"2021-12-12T01:48:36.404Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-12-17T22:27:57.231Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Pastor Michael Blankenship"},"datePublished":"2021-11-29T02:18:40.394Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"My experience with Lenscrafters was excellent in every regard.","comment":{"@type":"Comment","name":"","datePublished":"2021-11-29T14:53:09.575Z","text":"Awesome to hear! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Matt Holliday"},"datePublished":"2021-11-27T22:15:12.516Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Danielle is my favorite person!!!!!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Angie E"},"datePublished":"2021-11-27T02:00:56.049Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Always a great experience at Lenscrafters.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Amanda Tittle"},"datePublished":"2021-11-16T04:25:54.212Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I hate shopping for glasses, but it’s always great when Danielle is there. She gives her honest opinion and has always been super helpful.","comment":{"@type":"Comment","name":"","datePublished":"2021-11-16T14:31:37.403Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"madison white"},"datePublished":"2021-11-15T23:22:37.356Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-11-16T18:05:18.153Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Matthew Orcutt"},"datePublished":"2021-11-10T00:01:53.836Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-11-10T17:59:31.69Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"John Rowland"},"datePublished":"2021-11-07T14:00:21.652Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The Johnson City location has THE THE STAFF! Danielle, the store manager is absolutely phenomenal! I had 1 issue in the time frame I've been coming here and she had it resolved in less than 30 minutes! I will not go anywhere else. I'm very picky, and always go above and beyond.","comment":{"@type":"Comment","name":"","datePublished":"2021-11-12T19:22:02.291Z","text":"Thank you for your review. Our associates are some of the best around and we are always happy to hear our customers feel the same!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Chad Butler"},"datePublished":"2021-11-07T00:41:31.214Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I love shopping at this location for its convenience and friendly staff. Danielle has a great sense of style and is always willing and eager to help me pick out the perfect pair of glasses/sunglasses. I continue to shop at this location based on the friendly and knowledgeable staff. I have bought over 6 pairs of glasses/sunglasses here and have always had a great experience. If you're in the market for new glasses I definitely recommend this location as you won't be disappointed!!!!","comment":{"@type":"Comment","name":"","datePublished":"2021-11-08T18:27:57.755Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"dj littlefield"},"datePublished":"2021-10-30T23:26:38.141Z","reviewRating":{"@type":"Rating","ratingValue":"4","bestRating":"5"},"reviewBody":"Melanie was nice and helpful. She answered all my questions and was able to give me great recommendations.","comment":{"@type":"Comment","name":"","datePublished":"2021-11-02T16:02:24.852Z","text":"Hi! Thank you so much for your review. We are excited to hear Melanie was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Austin Norris"},"datePublished":"2021-10-30T16:19:29.34Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great help!! Went in for a last minute Halloween costume addition and the ladies were pleasant to be around","comment":{"@type":"Comment","name":"","datePublished":"2021-11-01T13:33:14.528Z","text":"Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Don Wilcox"},"datePublished":"2021-10-04T18:52:29.092Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-10-08T16:15:29.436Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Brittany Gutierrez"},"datePublished":"2021-09-30T17:21:16.505Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"First time ever visiting and my experience was beyond exceptional. I was helped by Bianca she was remarkably patient, easy to talk to, very attentive, and took the initiative to double check based on my questions. Very Clean and professional atmosphere","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"King Kitt"},"datePublished":"2021-09-29T22:59:02.222Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Definitely one of the best LensCrafters I’ve been too! Bianca has the best customer service and helped me pick out some amazing glasses and adjusted them to fit perfectly. I also ordered another pair the other day and I can’t wait for them to get here!!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Angel Vereen"},"datePublished":"2021-09-29T19:56:36.436Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I Have visited the store several times in at least four times I’ve had the pleasure of being helped by the representative Bianca. Not only is she extremely helpful and knowledgeable but always helps me get the best price and value for what Im looking for. She never disappoints and always goes above and beyond\nMy expectations!! I’ve gotten 5 different pairs of glasses from her for my son & I, & we love them. Quality customer service & great quality hands down.","comment":{"@type":"Comment","name":"","datePublished":"2021-09-30T13:20:56.536Z","text":"Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Chasidy Yoakley"},"datePublished":"2021-09-29T02:54:16.811Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great customer service and friendly environment, especially from Bianca. She was very helpful in answering questions I had. Recommend LensCrafters to everyone.","comment":{"@type":"Comment","name":"","datePublished":"2021-09-29T15:03:13.111Z","text":"Hi! Thank you so much for your review. We are excited to hear Bianca was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Rachel Bowers"},"datePublished":"2021-09-29T00:50:21.977Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Bianca Bradley is awesome!!! So helpful and knowledgeable. Recommend her 10/10.","comment":{"@type":"Comment","name":"","datePublished":"2021-09-29T15:57:58.145Z","text":"Hi! Thank you so much for your review. We are excited to hear Bianca was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Spenny Montana"},"datePublished":"2021-09-29T00:42:12.497Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Bianca is the best of the best","comment":{"@type":"Comment","name":"","datePublished":"2021-09-29T16:00:17.608Z","text":"Hi! Thank you so much for your review. We are excited to hear Bianca was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Tonya Bradley"},"datePublished":"2021-09-29T00:32:10.92Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Bianca is the greatest.","comment":{"@type":"Comment","name":"","datePublished":"2021-09-29T16:10:12.601Z","text":"Hi! Thank you so much for your review. We are excited to hear Bianca was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Bianca Bradley"},"datePublished":"2021-09-29T00:25:57.598Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The experience that I had with Bianca was mind blowing not only bc we share the same name but she was so knowledgeable and helpful. Kiddos to you my name twin.","comment":{"@type":"Comment","name":"","datePublished":"2021-09-29T16:14:27.709Z","text":"Hi! Thank you so much for your review. We are excited to hear Bianca was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Hiren Patel"},"datePublished":"2021-09-28T19:38:53.691Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I came in with my little brother and both me and my brother were having trouble finding the perfect style. Lucky an employee helped us within 5 minutes. They found the perfect frame and made the perfect lenses. Had a great experience!","comment":{"@type":"Comment","name":"","datePublished":"2021-09-30T14:42:25.882Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Myra Edgeworth"},"datePublished":"2021-09-27T18:19:11.024Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Dhara Patel"},"datePublished":"2021-09-25T22:49:01.791Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very friendly and amazing staff. They will help you with all your needs. 10/10 recommend!","comment":{"@type":"Comment","name":"","datePublished":"2021-09-27T15:39:27.729Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Amber Lynn"},"datePublished":"2021-09-25T18:40:17.541Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Matthew was extremely helpful and ensured I saved as much as possible on a new pair of lenses.","comment":{"@type":"Comment","name":"","datePublished":"2021-10-06T20:31:48.785Z","text":"Hi! Thank you so much for your review. We are excited to hear Matthew was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Danielle Cate"},"datePublished":"2021-09-25T00:47:18.318Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-10-05T20:50:35.775Z","text":"Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jenna Marcum"},"datePublished":"2021-09-24T17:35:35.919Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Even though I bought my glasses somewhere else, they very graciously adjusted my frames for me. Tanner was so professional and kind and got my new glasses fitting my face properly in just a couple of minutes! I will definitely come here to buy glasses in the future!","comment":{"@type":"Comment","name":"","datePublished":"2021-10-05T16:26:46.675Z","text":"Hi! Thank you so much for your review. We are excited to hear Tanner was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Martha Ledbetter"},"datePublished":"2021-09-21T13:12:24.367Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"“I had a wonderful experience. Angie was exceptional and she went above and beyond to ensure my satisfaction. I will definitely do business with Lens Crafters again.”","comment":{"@type":"Comment","name":"","datePublished":"2021-09-29T19:08:34.991Z","text":"Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Darlene Quiala"},"datePublished":"2021-09-19T02:30:23.419Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I had a great experience, Tanner was a great help to me. Helped me find exactly what I needed.","comment":{"@type":"Comment","name":"","datePublished":"2021-09-20T20:00:38.04Z","text":"Hi! Thank you so much for your review. We are excited to hear that Tanner was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Roman Grankin"},"datePublished":"2021-09-19T00:42:17.733Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Tennor is really helpful","comment":{"@type":"Comment","name":"","datePublished":"2021-09-24T16:12:17.481Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Maeghan Ortiz"},"datePublished":"2021-09-19T00:32:53.262Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great service and very helpful. Tanner was a great help. I recommend to anyone looking for glasses!","comment":{"@type":"Comment","name":"","datePublished":"2021-09-20T20:02:51.217Z","text":"Hello Maeghan, Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Glenn Wilson"},"datePublished":"2021-09-19T00:02:20.374Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Tanner Lust was very helpful with my questions. He pointed me in the right direction. Thanks so much Tanner!","comment":{"@type":"Comment","name":"","datePublished":"2021-09-24T15:46:25.544Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Linda Lust"},"datePublished":"2021-09-18T23:39:41.331Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-09-23T21:14:59.251Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Zak"},"datePublished":"2021-09-18T22:53:00.762Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The experience was bar none. This is my attempt to return a deep obeisance of honor and respect that was humbly shown to me. Upon my arrival at the store I was greeted with a bonhomous reception. The artisans showed poise, stamina, and valor as they masterfully crafted my lens and took measurements. As I reflect on the experience that I shared with these earthlings; I can think of no better word to describe this moment in my life by quoting the great Pamela Lyndon Travers, \"supercalifragilisticexpialidocious.\"","comment":{"@type":"Comment","name":"","datePublished":"2021-09-23T20:43:29.88Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kyle Warren"},"datePublished":"2021-09-18T22:46:01.688Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Excellent service! Tanner was super helpful and knowledgeable. I appreciate the great service very much. Highly recommend!","comment":{"@type":"Comment","name":"","datePublished":"2021-09-23T20:38:36.045Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Franciela Golden"},"datePublished":"2021-09-18T22:32:58.93Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great store and management!","comment":{"@type":"Comment","name":"","datePublished":"2021-09-23T20:36:33.982Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Tayler Kisner"},"datePublished":"2021-09-18T22:30:50.173Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"This was the best location I’ve ever been to! The whole staff took the time to make me feel welcomed and invited! I want to give a special shout out to Tanner for helping me find the perfect pair of sunglasses! My prescription came out exact","comment":{"@type":"Comment","name":"","datePublished":"2021-09-23T20:29:14.826Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Evan Nagle"},"datePublished":"2021-09-18T22:16:55.553Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great place to get glasses. Working with Tanner is awesome","comment":{"@type":"Comment","name":"","datePublished":"2021-09-23T19:51:03.031Z","text":"Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Robin Laferriere"},"datePublished":"2021-09-18T22:12:08.56Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"This place was awesome! Great customer service especially from Tanner!! My glasses came out perfect and in a timely manor! Definitely will be back :)","comment":{"@type":"Comment","name":"","datePublished":"2021-09-23T19:21:04.82Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Daniel"},"datePublished":"2021-09-07T17:18:40.568Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Awesome service the nice lady who helped me informed me my insurance would cover cost of no prescription sunglasses so I got some discounted ray bans and she helped me out with a case for an older pair I had that I lost","comment":{"@type":"Comment","name":"","datePublished":"2021-09-08T14:34:08.155Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Myin Hairston"},"datePublished":"2021-09-05T00:18:53.163Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very nice. Felt like they had a good selectiob and everyone was helpful","comment":{"@type":"Comment","name":"","datePublished":"2021-09-06T19:58:25.242Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Samiyah Hairston"},"datePublished":"2021-09-05T00:17:12.355Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-09-07T14:17:11.49Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Catherine Johnson"},"datePublished":"2021-08-29T19:10:41.678Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-08-30T18:19:58.141Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Matt Ortiz"},"datePublished":"2021-08-24T18:54:54.324Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-08-26T13:14:16.749Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Bryson Gardner"},"datePublished":"2021-08-22T00:10:49.99Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-08-24T15:06:00.534Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ricky Brown"},"datePublished":"2021-08-21T23:55:03.742Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-08-24T15:16:25.066Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Sarah Davis"},"datePublished":"2021-08-21T23:51:28.805Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Danielle helped me pick out my mew favorite pair of sunglasses!","comment":{"@type":"Comment","name":"","datePublished":"2021-08-24T15:47:07.808Z","text":"Hi! Thank you so much for your review. We are excited to hear Danielle was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"A Brown"},"datePublished":"2021-08-21T22:22:25.556Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I am happy with my glasses. I hope my friends will like them too. I love the kind people.working there. Thank you.","comment":{"@type":"Comment","name":"","datePublished":"2021-08-24T16:23:58.12Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Harley Davenport"},"datePublished":"2021-08-21T22:08:33.645Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-08-24T16:30:57.815Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Philip Hayes"},"datePublished":"2021-08-21T11:57:36.105Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The best customer service team in the field of eyewear!","comment":{"@type":"Comment","name":"","datePublished":"2021-08-23T21:23:36.825Z","text":"Thank you for your review. Our associates are some of the best around and we are always happy to hear our customers feel the same!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Steven Freeman"},"datePublished":"2021-08-21T11:11:46.404Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"AMAZING Staff and on point service!!!","comment":{"@type":"Comment","name":"","datePublished":"2021-08-25T13:12:53.104Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"deangelo edwards"},"datePublished":"2021-08-20T19:01:23.194Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Was a great experience when visiting. Very professional and efficient. Thank you!","comment":{"@type":"Comment","name":"","datePublished":"2021-08-23T19:47:28.368Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ashley Neal"},"datePublished":"2021-08-20T17:26:48.638Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Everyone at the store is extremely professional and efficient. This is something that is very hard to find During the hard times we are living in but I was extremely impressed with how I was treated when I came into the store.","comment":{"@type":"Comment","name":"","datePublished":"2021-08-23T19:25:43.201Z","text":"Thank you for your review. Our associates are some of the best around and we are always happy to hear our customers feel the same!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Liz Chapman"},"datePublished":"2021-08-20T17:16:30.199Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I’m a veteran, and I enjoy the staff always willing to help me. Their location is convenient for me to stop by and see their many different selections. I appreciate they recognize me by name and remember my preference. Thank you for your service!","comment":{"@type":"Comment","name":"","datePublished":"2021-08-23T13:54:00.053Z","text":"Thank you for your review. Our associates are some of the best around and we are always happy to hear our customers feel the same!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Debra Barkley"},"datePublished":"2021-08-20T17:13:41.085Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The customer service there is amazing! Danielle was very nice and knowledgeable. Will defiently be back and recommend it to everyone.","comment":{"@type":"Comment","name":"","datePublished":"2021-08-23T19:42:03.948Z","text":"Hi! Thank you so much for your review. We are excited to hear Danielle was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jc Jc"},"datePublished":"2021-08-20T17:13:13.411Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very nice and helpful staff ! Great knowledge will look forward to seeing them again (pun intended). Danielle Cate was especially knowledgeable and just a pleasant personality. Thanks again","comment":{"@type":"Comment","name":"","datePublished":"2021-08-23T19:42:37.836Z","text":"Hi! Thank you so much for your review. We are excited to hear Danielle was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Roberto Lopez"},"datePublished":"2021-08-20T17:12:52.869Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Johnson City is the best Lenscrafters around! Th staff there is incredible and extremely helpful.","comment":{"@type":"Comment","name":"","datePublished":"2021-08-23T19:14:11.959Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Steven Cate"},"datePublished":"2021-08-20T17:06:33.404Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Snowman"},"datePublished":"2021-08-20T17:05:51.198Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Susan Cate"},"datePublished":"2021-08-20T17:04:01.596Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very impressed with the customer service at this location. Danielle and Bianca were super helpful, friendly, and very professional in my search for a new pair of sunglasses. I will definitely be back.","comment":{"@type":"Comment","name":"","datePublished":"2021-08-23T19:15:14.593Z","text":"Hi! Thank you so much for your review. We are excited to hear that Danielle and Bianca were able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Payton Williams"},"datePublished":"2021-08-20T16:58:35.29Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Love going to Lens Crafters! Danielle was super sweet and helpful with everything. I will definitely recommend and be back.","comment":{"@type":"Comment","name":"","datePublished":"2021-08-23T19:02:27.991Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"jeff Ferris"},"datePublished":"2021-08-20T16:57:35.656Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Best service I have received not only for a LensCrafters but for any eyeglass store in the business. Unmatched professionalism and quality work.","comment":{"@type":"Comment","name":"","datePublished":"2021-08-23T18:47:48.646Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Tiffanie Chapman"},"datePublished":"2021-08-20T16:55:56.973Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Amazing experience with my visit at this location! I was helped by Danielle and Bianca and they made me feel like I was a top priority and gave me honest feedback on my choices. I will always shop here for my glasses and will tell others about my experience here! Thanks LensCrafters!","comment":{"@type":"Comment","name":"","datePublished":"2021-08-23T18:45:34.687Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"kelly holloman"},"datePublished":"2021-08-20T16:55:02.994Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Danielle is one of the best workers there. She is so hardworking and very friendly. The girl deserves a raise. Recommend coming here because the positive attitude she brings makes it a wonderful experience. Wouldn't go anywhere else.","comment":{"@type":"Comment","name":"","datePublished":"2021-08-23T18:41:28.134Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Alyssa Lynn"},"datePublished":"2021-08-20T01:56:47.051Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"David Cate"},"datePublished":"2021-08-17T03:05:19.5Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Danielle and Bianca are really great!!! They have always helped me when I come in the store. They are both very knowledgeable when it comes to helping you find the perfect pair of glasses.","comment":{"@type":"Comment","name":"","datePublished":"2021-08-17T19:42:09.418Z","text":"Hi! Thank you so much for your review. We are excited to hear Danielle and Bianca were able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Tristan Borden"},"datePublished":"2021-08-15T19:36:09.368Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Extremely friendly and Beyond helpful. Very cheerful and extremely knowledgeable","comment":{"@type":"Comment","name":"","datePublished":"2021-08-16T16:41:54.477Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Isis Higgins"},"datePublished":"2021-08-13T18:36:34.096Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"My mother and I had a great experience at LensCrafters. We were greeted by a very polite young lady, I believe her name was Bianca. My mother had an appointment and also needed to order contacts, everything was very easy going and Bianca was very helpful. I was also with my small child (whom was being a little disruptive) and Bianca was very understanding and even had a conversation with my daughter making her giggle and feel more calm. I really appreciate the service I was given and especially how Bianca went above and beyond to make the experience more enjoyable.","comment":{"@type":"Comment","name":"","datePublished":"2021-08-13T18:59:04.048Z","text":"Hi! Thank you so much for your review. We are excited to hear Bianca was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Charlee Maier"},"datePublished":"2021-08-13T14:25:15.198Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Andreya Ulgaran"},"datePublished":"2021-08-13T02:37:55.898Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great staff, great selection in different styles. Danielle was very helpful, nice and efficient. Great customer service 10/10 would recommend.","comment":{"@type":"Comment","name":"","datePublished":"2021-08-13T13:25:35.802Z","text":"Hi! Thank you so much for your review. We are excited to hear Danielle was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Germaine Hanley"},"datePublished":"2021-08-13T02:20:33.751Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I was very impressed with the customer service at this location! I have been to other places where no one has helped me at all. As soon as I walked in I was immediately waited upon. A representative Ms. Danielle helped me to find the perfect pair that matched both my style and my needs. She then proceeded to help me find the best deal with my insurance and other locations that were closer to me as I was not from that area. If you can’t figure out where to get good quality glasses in Johnson City you should definitely check out this place and ask for Danielle!","comment":{"@type":"Comment","name":"","datePublished":"2021-08-13T13:31:09.965Z","text":"Hi! Thank you so much for your review. We are excited to hear Danielle was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ashley Delos Reyes"},"datePublished":"2021-08-13T02:10:53.869Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Had an amazing experience, and customer service. Danielle Cate has amazing customer service and made sure that I had everything I needed! Will definitely go back for another set of glasses.","comment":{"@type":"Comment","name":"","datePublished":"2021-08-13T13:33:48.089Z","text":"Hi! Thank you so much for your review. We are excited to hear Danielle was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Corinne U"},"datePublished":"2021-08-13T02:08:55.226Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great customer service by Danielle Cate! Would definitely recommend this place to family and friends!!","comment":{"@type":"Comment","name":"","datePublished":"2021-08-13T13:32:04.92Z","text":"Hi! Thank you so much for your review. We are excited to hear Danielle was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Deja Colbert"},"datePublished":"2021-08-12T19:48:30.025Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I read a lot of contracts with small words and realized for the first time in life that I need glasses. My sister in law and nephew have been going to this LensCrafters for a while and recommended me. Bianca was very informative and friendly. She even fixed my sunglasses for me! Because she made me feel so welcomed, I will be a forever customer and highly recommend working with Bianca for all your glass-wear needs.","comment":{"@type":"Comment","name":"","datePublished":"2021-08-13T14:30:56.529Z","text":"Hi! Thank you so much for your review. We are excited to hear Bianca was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Sharon"},"datePublished":"2021-08-12T19:26:56.957Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"5 stars! Excellent service. Thanks Danielle for all your assistance! Highly recommend this location after my superior experience. I didn’t know it could be so easy and comfortable. Send your family here for all their optometry needs!","comment":{"@type":"Comment","name":"","datePublished":"2021-08-13T14:37:58.555Z","text":"Hello Sharon, Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Haley Bowman"},"datePublished":"2021-08-12T19:23:44.829Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great experience at LensCrafters! Bianca is the best! I’ll always go see her for my eye glass needs. Very knowledgeable and great at what she does. Thanks so much for the excellent service!! (Johnson City location)","comment":{"@type":"Comment","name":"","datePublished":"2021-08-13T14:27:26.742Z","text":"Hi! Thank you so much for your review. We are excited to hear Bianca was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"joanna"},"datePublished":"2021-08-07T01:25:42.688Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-08-18T20:10:54.705Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jerry Sartain"},"datePublished":"2021-08-03T16:23:55.412Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I had a wonderful experience when I ordered my first set of prescription glasses. Melanie and Bianca were the two associates and I cannot speak highly enough of their treatment of me. They were kind, friendly, helpful, happy and made it a joy to buy glasses. I would highly recommend lens crafters in the johnson city mall. ESP Melanie and Bianca.\n\nThank you for allowing me to share my positive experience. I bought my glasses last week. I look forward to receiving them.","comment":{"@type":"Comment","name":"","datePublished":"2021-08-06T19:32:53.114Z","text":"Hi! Thank you so much for your review. We are excited to hear that Melanie and Bianca were able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Brooke Slade"},"datePublished":"2021-08-01T17:57:08.339Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Amazing am accepting ppl I loved my exp here. Bianca was so kind and helpful","comment":{"@type":"Comment","name":"","datePublished":"2021-08-02T19:49:02.905Z","text":"Hi! Thank you so much for your review. We are excited to hear Bianca was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Bianca Bradley"},"datePublished":"2021-07-29T14:38:27.134Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-08-09T14:56:34.498Z","text":"Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Monte Keith"},"datePublished":"2021-07-28T16:42:00.38Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The staff was very professional and helpful. I had a really great experience and Happy I changed eye doctors.","comment":{"@type":"Comment","name":"","datePublished":"2021-07-30T15:42:42.828Z","text":"Thank you for your review. Our associates are some of the best around and we are always happy to hear our customers feel the same!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Denise Burleson"},"datePublished":"2021-07-23T22:25:23.236Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-08-10T20:31:55.649Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Sharon Hartman"},"datePublished":"2021-07-23T13:56:14.981Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"V “nessa” Reeves"},"datePublished":"2021-06-26T06:04:31.92Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-06-29T19:32:49.481Z","text":"Great to hear! We appreciate your review and hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kayla Florence"},"datePublished":"2021-06-17T20:09:12.475Z","reviewRating":{"@type":"Rating","ratingValue":"2","bestRating":"5"},"reviewBody":"The rudest receptionist... I cancelled both of my appointments on the spot, and immediately rescheduled with a competitor.","comment":{"@type":"Comment","name":"","datePublished":"2021-06-18T16:46:36.846Z","text":"Thank you for your review. We are sorry to hear that your experience at LensCrafters did not meet your expectations. We strive to deliver the best service in the industry. Please go to https://www.luxotticacustomercare.com/lenscrafters to follow up so we can work to correct this issue."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Desiree Salley"},"datePublished":"2021-05-29T00:33:59.974Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-06-02T14:03:00.159Z","text":"Great to hear! We appreciate your review and hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kd Love"},"datePublished":"2021-05-11T22:37:30.511Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The staff was very friendly, and the eye exam was very thorough and results were explained in detail. I feel like they really care about their customers, and don’t try to rush to get you in and out. The eyeglass portion was just as great. They had a nice selection of frames, were very friendly and helpful, and I would definitely go back to them again.","comment":{"@type":"Comment","name":"","datePublished":"2021-05-12T15:35:12.817Z","text":"Hello KD, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Whitney Maden"},"datePublished":"2021-05-09T18:43:01.833Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-05-10T16:37:56.332Z","text":"Great to hear! We appreciate your review and hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Paula Hall"},"datePublished":"2021-05-03T03:30:13.415Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great and friendly service","comment":{"@type":"Comment","name":"","datePublished":"2021-05-03T13:36:49.94Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Frank Hartman"},"datePublished":"2021-04-16T18:26:39.88Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Bryson at the Johnson City Mall location was extremely nice and very helpful in getting me the best glasses for the best price.","comment":{"@type":"Comment","name":"","datePublished":"2021-04-16T21:36:30.603Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Zach Stewart"},"datePublished":"2021-04-10T19:24:36.394Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Dr. Ledford, Chelsea and the rest of the staff were amazing. My dog scratched my cornea with his paw and they were able to get me seen and taken care of the same day. Thank you!","comment":{"@type":"Comment","name":"","datePublished":"2021-04-12T19:49:25.748Z","text":"Our apologies for the previous reply, please disregard. Thank you for your review. Our associates are some of the best around and we are always happy to hear our customers feel the same!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kenny Frost"},"datePublished":"2021-04-06T12:16:29.802Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-04-07T18:10:39.426Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Gabriel Quillin"},"datePublished":"2021-04-05T22:12:48.259Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Say what you will, but this location treated me perfectly. I called around to every eye center I could, all of which were booked up with no walk ins able...(which I understand with the virus and all) until calling LC! They got me in at 4pm that day, took their times, and had me on my way with what I needed, fully satisfied (that’s what she said)! It was a 5 star visit for me, and thank you again to the staff!","comment":{"@type":"Comment","name":"","datePublished":"2021-04-06T15:41:08.652Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Daniel Bratton"},"datePublished":"2021-03-29T23:30:00.342Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"It has been over 5 years since I had an eye exam and purchased glasses. I have to say that this experience was absolutely top shelf. Honestly, I can not think of one thing that could be improved upon. I know there always is but everyone I felt with today was as good as I have ever seen. I had dealings with 5 different people between the exam rooms and the glasses displays. I was greeted upon arrival, told what was going to be happening , given my options and taken through the process efficiently and promptly. Everyone was concerned with keeping things sanitary but also professional and courteous. They worked with me as I have no insurance at this time. Everyone went out of there way to show me all of my options so that I could save the most money but get everything I needed. The doctor was absolutely beautiful as well as professional, thorough, knowledgeable, and kind. My only regret is not finding a way to see if she was single. Best experience possible for an eye exam and eyeglass purchase.","comment":{"@type":"Comment","name":"","datePublished":"2021-03-30T13:55:24.435Z","text":"Hello Daniel, thank you for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We appreciate hearing about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"sabrina N"},"datePublished":"2021-03-27T16:43:43.264Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"wonderful staff, fast service and very helpful with choosing exactly what I need :) cant wait to get my glasses! would highly recommend to anyone","comment":{"@type":"Comment","name":"","datePublished":"2021-03-29T19:39:15.237Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Alyssa Hall"},"datePublished":"2021-03-25T12:36:53.84Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-03-26T20:16:24.115Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"ben baker"},"datePublished":"2021-03-23T21:00:36.029Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-03-24T20:22:25.888Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Steve Hillis"},"datePublished":"2021-03-16T21:29:14.306Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-03-17T14:32:26.119Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"M P"},"datePublished":"2021-03-13T19:30:19.934Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The ladies there were so helpful in getting me the best deal possible! Plus, I found the cutest glasses","comment":{"@type":"Comment","name":"","datePublished":"2021-03-15T20:19:07.667Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"T A Evans"},"datePublished":"2021-03-09T22:26:21.235Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Staff and the lady that assistted me on my frames and vison needs was very helpful and pleasant to work with. A very satifying experience!!","comment":{"@type":"Comment","name":"","datePublished":"2021-03-10T15:01:33.168Z","text":"Thank you for your review, happy to hear the staff helped you have a great experience! We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"angie rush"},"datePublished":"2021-02-11T12:44:05.578Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great place to get glasses!!! Super friendly and helpful associates!!","comment":{"@type":"Comment","name":"","datePublished":"2021-02-12T16:34:29.079Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Carla Foster"},"datePublished":"2021-01-23T16:51:34.37Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Love this place! Everyone is so friendly and helpful! The staff and physicians make you feel welcome and comfortable. Definitely recommend!","comment":{"@type":"Comment","name":"","datePublished":"2021-01-25T22:06:38.162Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Angie Pickle"},"datePublished":"2020-11-28T22:16:27.72Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2020-12-01T22:43:27.369Z","text":"Thank you for your review. Our associates are some of the best around and we are always happy to hear our customers feel the same!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Robert Pickle"},"datePublished":"2020-11-07T00:32:03.814Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The Staff is awesome and very helpful! They take time to make sure you are taken care of. Always a great experience.","comment":{"@type":"Comment","name":"","datePublished":"2020-11-09T19:33:52.828Z","text":"Hello Robert, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Rose Lincoln Potter"},"datePublished":"2020-11-04T18:04:12.828Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2020-11-05T15:50:45.312Z","text":"Hello Rose, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Mike Cunningham"},"datePublished":"2020-10-30T01:34:17.144Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2020-10-30T13:54:03.5Z","text":"Hello Mike, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Mindy Mangino"},"datePublished":"2020-10-20T16:04:33.794Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"It's been 20 days and my glasses are not ready yet! And they won't be for at least another week because the lab only sent one lens to the store! I should have paid attention to the prior dismal reviews.","comment":{"@type":"Comment","name":"","datePublished":"2020-10-21T16:20:10.579Z","text":"Hello Mindy, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We apologize that your order time did not meet your expectations. Please go to https://www.luxotticacustomercare.com/lenscrafters to provide your information so we can contact you and work to resolve the issue."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"donnie willis"},"datePublished":"2020-10-06T21:32:35.363Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2020-10-09T14:50:15.572Z","text":"Thank you for your review. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Amy Blankenship"},"datePublished":"2020-10-02T20:01:38.634Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2020-10-09T14:21:38.237Z","text":"Thank you for your review! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"mark pennington"},"datePublished":"2020-09-11T23:48:50.337Z","reviewRating":{"@type":"Rating","ratingValue":"2","bestRating":"5"},"reviewBody":"I ordered frames for my existing glasses that I purchased from LensCrafters 2 weeks ago and the order by phone took 48 minutes for Johnson City store to help me with that. Today I called checking on if they had arrived and took another 33 minutes to check on it for me. A little time consuming I would think!!!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Cindy Arrington"},"datePublished":"2020-09-08T13:13:01.493Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"marcos stump"},"datePublished":"2020-07-31T23:59:47.349Z","reviewRating":{"@type":"Rating","ratingValue":"4","bestRating":"5"},"reviewBody":"Bianca was a wonderful person to deal with","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Herman Echols"},"datePublished":"2020-03-14T19:27:13.702Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Lisa Love Bruner"},"datePublished":"2020-03-14T19:02:19.114Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Excellent customer service! They help you to get the most out of your insurance. They back up their products and help you to get properly fitted. It is always a very pleasant experience.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Cornelia Hagie"},"datePublished":"2020-03-12T22:32:23.568Z","reviewRating":{"@type":"Rating","ratingValue":"2","bestRating":"5"},"reviewBody":"The staff messed up my trial contacts twice. The first time they ordered the wrong prescription for one eye ( I noticed this before I left the mall and told them) so they reordered the correct trials. When I called to set up a follow up appt due to the contacts being blurry Chelsea accused me of wearing my contacts for more than one day. Which I didn't because they gave me a months worth of trials the first time. She set me up a follow up appt but was not too friendly on the phone, she acted like it was my fault that the contacts were blurry. The second time (when I went in for the follow up on 3-7-20) they told me to put in a different type of contacts they even marked which ones were for the left and right eye and the doctor checked my eyes. They were running behind so they were trying to do the follow up as quickly as possible. They gave me a prescription and said if I have a problem to call. While I was looking at the prescription and the last pair of trials (last night) I noticed that they had marked the wrong contacts for each eye. I've been wearing them wrong for 3 days. They marked the contact for my right eye as L and the contact for my left eye as R. When I called to tell them about it they did not seem to care. I will not go back to lenscrafters next year. They seem like they are trying to see as many patients as they can and don't care if you have any issue.","comment":{"@type":"Comment","name":"","datePublished":"2020-03-17T20:20:39.223Z","text":"Hi Cornelia, thank you for your review. We value you as a customer and are sorry to hear about your experience. Customer service and satisfaction are very important to us. Please go to bit.ly/LC-LUX so we can follow up with you directly."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jessica English"},"datePublished":"2020-03-06T03:38:53.452Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Dr. Gilliam did a great job with our kids. He made them feel less nervous during the exam by telling jokes. Everyone in the office was very nice. When it came time to choose glasses for my son the staff at Lens Crafters were very helpful in breaking down our insurance policy. Additionally, we are grateful for the protection plan that is offered. It gives us a peace of mind in case the glasses get damaged in any way.","comment":{"@type":"Comment","name":"","datePublished":"2020-03-19T03:36:34.227Z","text":"Hi Jessica! Thanks for your review. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Conklin Family"},"datePublished":"2020-03-06T02:05:06.028Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Awesome group of people","comment":{"@type":"Comment","name":"","datePublished":"2020-03-19T03:39:25.565Z","text":"Hi Asem! Thank you for your review. Our associates are some of the best around and we are always happy to hear our customers feel the same! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Top to Bottom Home Inspection"},"datePublished":"2020-02-14T18:42:59.357Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I have bought 2 sets of glasses from them, I have had good luck with these guys. The staff was fast and extremely nice to me, I would recommend them to anyone.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Goldie Tolley"},"datePublished":"2020-02-02T16:11:39.324Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Arpita Nandi"},"datePublished":"2020-01-30T23:18:37.861Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Staffs are overall courteous. However they messed up my prescriptions. This is a repeated problem with me, they did the same with my kid’s glasses. Their answer is ‘mistake happens’.","comment":{"@type":"Comment","name":"","datePublished":"2020-02-24T17:39:25.186Z","text":"Hi Arpita, thank you for your review. We are sorry to hear about errors with the prescriptions. We aim to consistently meet and surpass customers' expectations. Please go to bit.ly/LC-LUX so we can follow up with you directly."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Linda Bailes"},"datePublished":"2019-11-18T18:43:17.958Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"This was my first eye exam with LensCrafters of Johnson City. I was extremely happy with my experience. Everyone was friendly and professional. I was greeted immediately upon arrival and only waited a couple of minutes before my eye exam, which was a few minutes early actually. The technician was very helpful, friendly , and accommodating. Dr. Ledford gave a detailed examination and answered my questions thoroughly.","comment":{"@type":"Comment","name":"","datePublished":"2019-11-25T17:15:46.423Z","text":"Hi Linda! Thank you for your review. Our personnel are some of the best around and we are always happy to hear our customers feel the same! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Holli Wills"},"datePublished":"2019-09-08T20:28:21.102Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"I came to pick up contacts that were ordered that took a month to come in. I drove 45 minutes to the store during posted operating hours. Even though the staff were sitting at the desk, they said they were closed.... that is very disappointing since I have always had a great experience with them in the past.","comment":{"@type":"Comment","name":"","datePublished":"2019-09-17T18:34:07.455Z","text":"Hi Holli, thank you for your review. We are sorry to hear about your experience. We aim to consistently meet and surpass customers' expectations. Please go to bit.ly/LC-LUX so we can follow up with you directly."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Mary Pousa"},"datePublished":"2019-06-06T16:05:16.477Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"The employees Do Not do their jobs in calling customers when glasses are ready. The only thing they did promptly was take my money.","comment":{"@type":"Comment","name":"","datePublished":"2019-06-14T19:01:16.56Z","text":"Hi Mary Pousa, thank you for your review. We value your feedback as it helps us improve our service. Please go to bit.ly/LC-LUX so we can follow up with you directly to learn more and to resolve any outstanding issue."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"James Elliott"},"datePublished":"2019-03-12T14:01:12.84Z","reviewRating":{"@type":"Rating","ratingValue":"2","bestRating":"5"},"reviewBody":"My wife and I went to lenscrafter to purchase glasses for us both. I will say the lady that helped us was very good and nice. After we settled on a price and had our exams. We paid for everything especially with the additional insurance. At no time was there any mention of additional charges. 8 or 9 months later I scratched my lenses and called them. A boy answered and informed me I had to pay an additional charge up front before they would start my replacement.\nWe have neither one been happy with our prescription from the start.\nNeedless to say, unless there is some response from lenscrafter we will NOT be going back.\nIt's not like it was a few years ago. Before this I liked there service very much, but not now","comment":{"@type":"Comment","name":"","datePublished":"2019-03-26T13:57:30.288Z","text":"Hi James, thanks for your review. We are sorry to hear about your scratched lenses. Please go to https://bit.ly/LC-Support so we can follow up with you to work to have the matter addressed."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Dan Rieks"},"datePublished":"2019-01-17T01:19:01.267Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"It was another great experience. I did have a small problem which was immediately corrected and at no cost to me. Will continue to go there very helpful and friendly staff.","comment":{"@type":"Comment","name":"","datePublished":"2019-01-18T19:38:06.906Z","text":"Hi Dan Rieks! Thanks for your review. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Paige Wills"},"datePublished":"2018-08-23T02:10:50.024Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"They were awful. Ordered new lenses, was told it would be a week ended up being a month before they came in. Then was scheduled to have them cut for my frames and they told me the wrong date that the cutter was there. They were rude and acted as if I was stupid. I will not be going back.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"R Snapp"},"datePublished":"2018-08-18T19:50:52.072Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"I had been a satisfied customer for 8 years. That certainly came to a screeching halt at this store. My glasses were not ready on time, in fact, it took about a month. When I checked on them, it took 2 days and several calls to find out where they were. I was promised to be kept updated. When they finally arrived a month after they were ordered, the wrong lens was ordered. I refused the glasses, and was told a refund would be issued the next day. It has been 12 days and no refund. Stay far away from these people!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"RMLEE77"},"datePublished":"2018-08-01T20:48:35.631Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Do not get your glasses from this store. Their eye exam doctor is ok, but the store is full of completely incompetent people that lack attention to detail. I've bought several pairs of glasses from them in the past and my most recent experience was by far the worst. I ordered a set of frames a month ago, after two weeks of no calls emails or texts I called them to ask if they were ready. The lady said they had already been there a week and it was noted that I was called. I received no calls and there were no voicemails on my phone. I went into the store expecting to get the new glasses just in time for my trip. She pulled them out and immediately I saw the prescription was incorrect. They sent them back to be corrected. It's now been two more weeks. I was called and told they had now accidentally sent them to the wrong LensCrafters in California and they would over night them. It's been yet another week and I called to be told oh it'll be a couple more days... This store is pathetic. God forbid anyone needs glasses in a timely manner to be able to function. I will never be going back to this store again. Now I'll probably be told my warranty is from the time of purchase and not time of delivery...","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Cory Flynn"},"datePublished":"2018-01-18T20:49:30.816Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"This store repeatedly lied to me about how long it would take for my glasses to come in. I was told when I ordered that to expect them in less than 7 days. After 7 days, I called in and was told that they were probably a day away. On day 9, I was told that someone misspoke because the real wait was typically 10-12 days. On day 12, I was told well they seem to be delayed but they confirmed that they had been shipped and might be in tomorrow. On day 14, I was told they hadn't left Oakley yet and that the minimum wait time was always 2 weeks....They will ship \"soon\" from Texas by GROUND. The only wait time I have now is that it was a minimum of 2 weeks....and it's already been 2 weeks.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Scottie Ramsey"},"datePublished":"2017-12-29T17:34:40.753Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Deanna Marcus"},"datePublished":"2017-11-09T19:37:46.893Z","reviewRating":{"@type":"Rating","ratingValue":"4","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Mark Myers"},"datePublished":"2017-07-10T21:44:34.141Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"We're done with LensCrafters, every stinking time there is something wrong with our glasses.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Patrick Stowe"},"datePublished":"2016-11-15T19:03:20.901Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Holy crap this i the slowest place to go get glasses. This is my 3rd time here and everytime i have had to spend an hour or more here. Today i just stopped by to pick up and still spent 30 min and counting as i am still standing here waiting for one of the 3 people to help me or even ask what i am here for.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Sarah Cox"},"datePublished":"2015-06-26T15:32:21.259Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I've been getting my glasses from the LensCrafters in the Johnson City Mall for many, many years now, and they have always had a wide selection of frames to choose from and, more importantly, excellent customer service.\n\nLast night I sat on my glasses by accident and the earpiece broke off. I took them to Lenscrafters this morning, and while they weren't able to reattach the earpiece, they were able to replace it with a similar earpiece salvaged from a pair of donated frames they had in the back -- and it didn't cost me a dime.\n\nI highly recommend LensCrafters to anyone in need of glasses. You'll be treated well every time you come in, and you'll never be charged for repairs to the frames.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}}]</script><script type="application/ld+json">[{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jamie Floyd"},"datePublished":"2025-03-19T01:46:51.218Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Awesome people! Great service! Would highly recommend!!","comment":{"@type":"Comment","name":"","datePublished":"2025-03-20T01:20:02.845Z","text":"Thank you for your review! \nWe are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. \nWe hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"shane smith"},"datePublished":"2025-03-09T19:30:21.097Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Mark was great!! He helped me pick the perfect sunglasses!!","comment":{"@type":"Comment","name":"","datePublished":"2025-03-10T05:16:39.891Z","text":"Thank you for your review! \nWe are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. \nWe hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"tiffsny rowland"},"datePublished":"2025-02-14T00:28:06.01Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Johnson City Lens Crafters is awesome. Mark took care of my problem with my glasses and I really appreciate it! Great customer service!","comment":{"@type":"Comment","name":"","datePublished":"2025-02-14T07:52:29.706Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Shabazz Eum"},"datePublished":"2025-02-11T22:51:42.183Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Nicest people ever! Was in and out so fast and didn't have any unanswered questions.","comment":{"@type":"Comment","name":"","datePublished":"2025-02-12T07:12:14.835Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Roc Hess"},"datePublished":"2025-01-14T14:15:33.219Z","reviewRating":{"@type":"Rating","ratingValue":"2","bestRating":"5"},"reviewBody":"Stopped in last week for new glasses and noticed signs in the windows stating 50%off. I found some frames I liked and sat down with an associate to run the numbers. She ran the numbers first by using my insurance benefit and then their 50% off sale. Using my insurance the cost was $624 and using their, supposed, 50% off it was $518. I told her I wanted to shop around and then left the mall. The next day I found basically the same frames at a competitors store, not advertising 50% off, and my price was $198 using my insurance benefit. So, what does that tell you about LensCrafters 50% off sale!!!","comment":{"@type":"Comment","name":"","datePublished":"2025-01-15T06:49:34.557Z","text":"Thank you for your review. We are sorry to hear that your experience at LensCrafters did not meet your expectations. We strive to provide the best customer service in the industry. Please go to www.luxotticacustomercare.com/lenscrafters/careform so we can work to correct this issue for you."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Chad Hyder"},"datePublished":"2024-12-26T16:36:23.292Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The staff was very helpful and helped me tremendously. Great service","comment":{"@type":"Comment","name":"","datePublished":"2024-12-27T01:54:57.707Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kenneth Cassell"},"datePublished":"2024-12-14T01:17:56.674Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-12-17T01:19:55.02Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"L G"},"datePublished":"2024-11-21T15:54:11.136Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"The employees are very rude, it’s not the Lenscrafters it used to be. I’ve been going there a lot longer than employees have work there.\nThey think it’s the customers that’s rude. They don’t think there’s anything wrong with them. They don’t know nothing about sales.\nI used to love to get my eyes checked then go next-door and pick out some nice glasses but not anymore… I blame headquarters\nThanks, God bless us all~","comment":{"@type":"Comment","name":"","datePublished":"2024-11-22T19:36:36.397Z","text":"Thank you for your review. We are sorry to hear that your experience at LensCrafters did not meet your expectations. We strive to provide the best customer service in the industry. Please go to https://luxotticacustomercare.com/lenscrafters/careformso we can work to correct this issue for you."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Mark Orndorff"},"datePublished":"2024-11-16T20:03:02.167Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-11-19T20:08:00.045Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"sonofuberton"},"datePublished":"2024-11-04T22:10:01.599Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Tanner was very helpful and patient. He made valuable suggestions due to the weight of my lenses. He also had a sense of humor. A very pleasant experience -- except for the cost 😁","comment":{"@type":"Comment","name":"","datePublished":"2024-11-07T19:43:36.757Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"David Burgin"},"datePublished":"2024-10-30T19:19:26.918Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I bought my glasses 2 years ago from LensCrafters in the Mall. I lost my nose piece and brought them in for repair. Mark at LC, replaced the nose piece, cleaned my glasses, and made sure I was pleased. He did not charge me. Great customer service!","comment":{"@type":"Comment","name":"","datePublished":"2024-11-04T21:11:19.988Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Timothy Abee"},"datePublished":"2024-10-19T19:48:48.604Z","reviewRating":{"@type":"Rating","ratingValue":"4","bestRating":"5"},"reviewBody":"Not bad! And I thank them for having more transition glasses colors than any glasses company place you even go to!","comment":{"@type":"Comment","name":"","datePublished":"2024-10-22T19:45:49.286Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kevin Nordyke"},"datePublished":"2024-10-09T18:04:54.082Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"From the exam to the frame and lens procedure it was very professional and smooth. My representative Caleb was very thorough.","comment":{"@type":"Comment","name":"","datePublished":"2024-10-14T20:25:06.642Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Alana Moore"},"datePublished":"2024-09-12T19:28:32.819Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Can always count on great friendly customer service with Danielle. She took time to explain our options with no added pressure to buy at all. Her and the rest of the staff are always so helpful. Also the options available at this location made it easy to find the perfect frame for me. Wasn’t overwhelming at all.","comment":{"@type":"Comment","name":"","datePublished":"2024-09-20T17:03:23.656Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jason Horne"},"datePublished":"2024-09-07T19:08:57.502Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Danielle provides the best of all customer service.","comment":{"@type":"Comment","name":"","datePublished":"2024-09-10T16:20:48.881Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Alex D"},"datePublished":"2024-09-01T14:59:59.526Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"I have vision insurance with exams covered in that. My wife had to pay 39 dollars for some imaging that was required. I had an exam done somewhere else and it was all covered. This place is a scam.","comment":{"@type":"Comment","name":"","datePublished":"2024-09-18T12:59:35.957Z","text":"Thank you for your review. We are sorry to hear that your experience at LensCrafters did not meet your expectations. We strive to provide the best customer service in the industry. Please go to https://luxotticacustomercare.com/lenscrafters/careform so we can work to correct this issue for you."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Wanda Myers"},"datePublished":"2024-08-28T18:25:06.926Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I bought glasses at the Lens Crafters retail store in Johnson City.The sweet lady who waited on me was Catherine. She was very helpful and helped me get a great deal on my glasses.","comment":{"@type":"Comment","name":"","datePublished":"2024-08-29T04:39:34.072Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"faith rice"},"datePublished":"2024-08-11T23:47:38.227Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Wonderful service & great selection. Astin was very knowledgeable, attentive, & helpful. She was very stylish so I trusted her opinion on which frames to choose & I could not be happier with my experience.","comment":{"@type":"Comment","name":"","datePublished":"2024-08-12T06:36:17.19Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Samuel Lucas"},"datePublished":"2024-08-11T23:01:24.43Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Astin was helpful getting me the perfect glasses thank you so much!","comment":{"@type":"Comment","name":"","datePublished":"2024-08-12T06:22:29.442Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jam Lee"},"datePublished":"2024-07-17T16:42:31.627Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Penny was very knowledgeable, and very patient with us when it came to choosing the styles of our glasses.\nVery convenient One stop shop.","comment":{"@type":"Comment","name":"","datePublished":"2024-07-18T02:36:59.422Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"will havron"},"datePublished":"2024-07-16T22:42:31.629Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-07-17T06:23:56.755Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Casey Crumly"},"datePublished":"2024-07-11T18:49:33.742Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Pennie was amazing!! She was awesome with my daughter and helped her get the perfect frames!","comment":{"@type":"Comment","name":"","datePublished":"2024-07-12T04:33:55.893Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"William Chandley"},"datePublished":"2024-06-16T14:28:28.152Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"This is for LensCrafters in the mall. Terrible service. The guy working the counter did not have a clue about his job. The lady he kept asking questions to told him “oh you can give him quotes” he had no clue. Waited 25-30 mins for a quote that told me nothing about the lens quality or type. Would not recommend this place to anyone! Went to Walmart bought the same frames and my lens for 240 dollars cheaper than what they quoted me. Don’t waste your time with this poorly run business!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Beverly M"},"datePublished":"2024-05-29T09:37:17.027Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Friendly well informed staff and all latest name brands and styles. Would shop anywhere else. Just ❤️ ❤️❤️","comment":{"@type":"Comment","name":"","datePublished":"2024-05-30T01:08:55.91Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Sara O’Daniel"},"datePublished":"2024-05-28T22:33:27.11Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very nice and helpful associates and the 30 day return policy is much appreciated","comment":{"@type":"Comment","name":"","datePublished":"2024-05-29T05:28:40.099Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Average"},"datePublished":"2024-05-25T19:06:48.461Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-05-26T05:37:43.502Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Manul Awasthi"},"datePublished":"2024-05-21T02:14:05.855Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-05-22T00:44:03.749Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Nancy Puckett"},"datePublished":"2024-04-19T15:43:54.328Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-04-20T02:02:12.248Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Savanna Nelson"},"datePublished":"2024-04-13T18:01:57.154Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The doctor did really well explaining some complications I had after getting LASIK somewhere else three years ago. The glasses sellers were also very helpful and friendly. Having same day availability is also a huge plus. No paperwork to worry about either","comment":{"@type":"Comment","name":"","datePublished":"2024-04-14T03:39:42.927Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Brittney Craft"},"datePublished":"2024-04-13T16:02:44.713Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-04-14T01:56:36.019Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"GW Tolley"},"datePublished":"2024-04-02T22:02:51.869Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Bianca “B” is very knowledgeable and professional. She took the time to “LISTEN” and understand what I was needing and looking 👀 for. She is also very polite.\n\n10 out of 10 STARS\n⭐️ ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ ⭐️","comment":{"@type":"Comment","name":"","datePublished":"2024-04-03T09:22:29.109Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Melinda Williams"},"datePublished":"2024-03-28T19:54:04.31Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Wonderful experience with great service.","comment":{"@type":"Comment","name":"","datePublished":"2024-03-29T03:35:16.52Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Brandon"},"datePublished":"2024-03-18T22:40:02.908Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Everyone was very helpful and excellent customer service.","comment":{"@type":"Comment","name":"","datePublished":"2024-03-19T02:12:20.021Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ashley Dillingham"},"datePublished":"2024-02-20T17:35:08.776Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-03-01T15:18:57.336Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Samantha Williams"},"datePublished":"2024-02-02T02:30:52.588Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very nice staff","comment":{"@type":"Comment","name":"","datePublished":"2024-02-03T09:30:28.874Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Martha Clark"},"datePublished":"2024-01-23T14:10:05.696Z","reviewRating":{"@type":"Rating","ratingValue":"3","bestRating":"5"},"reviewBody":"The reception and checkin was fine but they schedule tooany pts at one time. The Dr. Was in a hurry and he found macular degeneration in my eyes so I had a lot of questions but he seemed stressed out and in a hurry to get the next pt. In.","comment":{"@type":"Comment","name":"","datePublished":"2024-01-23T15:05:32.868Z","text":"Thank you for your review. We are sorry to hear your experience at LensCrafters did not meet your expectations. We strive to train our associates to be the best in the marketplace. Please go to http://ms.spr.ly/6260iQxrA so we can follow up and redirect your concern to appropriate person. "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Thomas Sanko"},"datePublished":"2024-01-12T17:20:22.705Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Absolutely horrible experience. Don’t call the number on the listing as it you will not be able to talk to anyone in the store. When you do call the number you will get the business center and deal with absolutely rude representatives.","comment":{"@type":"Comment","name":"","datePublished":"2024-01-15T17:02:50.512Z","text":"Thank you for your review. We are sorry to hear your experience at LensCrafters did not meet your expectations. We strive to train our associates to be the best in the marketplace. Please go to http://ms.spr.ly/6263iUN2N so we can follow up and redirect your concern to appropriate person. "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Lauren T"},"datePublished":"2023-12-06T15:49:59.914Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Pennie was absolutely amazing!\nShe was informative, helpful and very kind.\nHighly recommended.","comment":{"@type":"Comment","name":"","datePublished":"2023-12-07T06:40:38.523Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ryan Walton"},"datePublished":"2023-11-28T21:31:03.734Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The atmosphere here is truly one of patient care! Every person I interacted with was pleasant and helpful. They even walked me next door to select my glasses. The gentleman who assisted me there was very gracious and caring, even helping me make a decision on my frames. Overall 10/10!","comment":{"@type":"Comment","name":"","datePublished":"2023-11-29T03:24:09.132Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Karding Encarnacion"},"datePublished":"2023-11-09T21:32:55.634Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very accomodating staff","comment":{"@type":"Comment","name":"","datePublished":"2023-11-10T03:26:50.979Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Braves Fan"},"datePublished":"2023-10-21T17:57:41.542Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I went into LensCrafters to get new glasses. Great experience. Billy was very helpful and friendly and he was very knowledgable about the products and insurance stuff.","comment":{"@type":"Comment","name":"","datePublished":"2023-12-12T18:44:42.722Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Diego Escudero"},"datePublished":"2023-10-21T16:34:29.704Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Loving my new glasses, all thanks to Nicholas !!!!!","comment":{"@type":"Comment","name":"","datePublished":"2023-12-12T19:11:25.116Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Sara Jones"},"datePublished":"2023-10-21T15:45:42.069Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Amazing customer service all around! Love my new glasses and Angie went above & beyond fitting me with the lenses I needed.","comment":{"@type":"Comment","name":"","datePublished":"2023-12-12T19:37:09.172Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Paul Alvarado"},"datePublished":"2023-10-21T01:45:14.497Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"As I get older so do my eyes and it was time for a new pair. I was helped by a young man named Nicholas. I wanted a pair just like my old ones but also something to spice up the look. He was so helpful and helped me searched until I found the ones. I am so thankful","comment":{"@type":"Comment","name":"","datePublished":"2023-12-08T19:22:03.484Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"565.gabriela"},"datePublished":"2023-10-21T01:29:00.584Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Nicholas was such a big help! Recently I moved to Tennessee and during the move my glasses got lost . I was worried on how I would be able to do everyday things without them . He assured me we would find a pair that would not only cater to my eyes but style! Not to mention it didn’t break the bank either. I am so grateful and recommend him to everyone❤️","comment":{"@type":"Comment","name":"","datePublished":"2023-12-08T19:26:27.892Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ben Holley"},"datePublished":"2023-10-21T01:22:58.686Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Nicolas is very kind and knowledgeable about the products! If you need new glasses go see him for sure!","comment":{"@type":"Comment","name":"","datePublished":"2023-12-08T19:27:01.552Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kaitlyn Holley"},"datePublished":"2023-10-21T01:22:33.438Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Nicolas Holley helps all customers find their perfect pair! The service is incredible and he helps instill confidence through a difficult process! I’m thankful for this place and all the assistance they provide through crafting lenses.","comment":{"@type":"Comment","name":"","datePublished":"2023-12-08T19:29:51.561Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Molly Otey"},"datePublished":"2023-10-21T01:01:53.2Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Nicolas was amazing at his job","comment":{"@type":"Comment","name":"","datePublished":"2023-12-08T19:32:07.06Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"mark carr"},"datePublished":"2023-10-20T22:46:16.676Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Wonderful service, Angie is very knowledgeable, friendly, and professional. Will be returning for all my optical needs. Clean pleasant atmosphere","comment":{"@type":"Comment","name":"","datePublished":"2023-10-21T01:43:24.799Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Phyllis Carr"},"datePublished":"2023-10-20T21:17:50.822Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I have to say had the best experience at Lenscrafters in the Johnson City Mall...talked with Angie and was very impressed with her vision knowledge....I was treated respectively and was well informed on my eyeglass needs while she patiently helped me with a smile. I WILL DEFINETLEY do all my optical needs with her and the friendly staff...thanks to all the wonderful employees especially Angie E.","comment":{"@type":"Comment","name":"","datePublished":"2023-10-21T02:56:32.04Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Joselyn Cardona"},"datePublished":"2023-10-20T20:07:20.781Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Angie was very knowledgeable on every aspect of the process. She was very informative on the different types of lenses they offered, all while having a great sense of humor. It was quick and thorough! Will definitely recommend her and LensCrafters to friends and family :)","comment":{"@type":"Comment","name":"","datePublished":"2023-10-21T04:02:19.218Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"John Gingrich"},"datePublished":"2023-10-20T19:46:41.502Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very professional and friendly staff. Tanner, Danielle and the entire crew went above and beyond expectations to ensure my satisfaction as my glasses required several re-makes. I am very happy with my experience and highly recommended them.","comment":{"@type":"Comment","name":"","datePublished":"2023-10-21T04:21:02.914Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Maria"},"datePublished":"2023-10-20T19:04:17.166Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I went and Angie was a big help !! She is the sweetest and truly helped me understand everything about pricing and frames. She is so funny and made the whole time worth it !! I would definitely come back just to see Angie !!","comment":{"@type":"Comment","name":"","datePublished":"2023-10-21T04:54:28.834Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kim Browning"},"datePublished":"2023-10-20T19:03:43.296Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Nicolas was wonderful to work with. Very caring and great personality! Made the whole experience great! Highly recommend!!!!","comment":{"@type":"Comment","name":"","datePublished":"2023-10-21T04:56:57.13Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Lindsey Snodgrass"},"datePublished":"2023-10-20T18:59:05.318Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2023-12-08T20:01:18.729Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Sara Amador"},"datePublished":"2023-10-15T15:29:49.353Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Had an exam for contacts. My contacts were on back order with no date of shipping so they gave me another trial pair and was told I could order those if they work. Call back to the office yesterday to order contacts and am told I have to pay for another fitting before they will let me have contacts!? Said that I shouldn’t have been given a different brand of contacts even if the ones prescribed have been on back order for over two months. Why am I having to pay for two exams and what’s worse they weren’t willing to correct this issue just got a too bad. Will never use them again","comment":{"@type":"Comment","name":"","datePublished":"2023-10-16T22:04:07.592Z","text":"Thank you for your review. We are sorry to hear your experience at LensCrafters did not meet your expectations. We strive to train our associates to be the best in the marketplace. Please go to http://ms.spr.ly/62659v95T so we can follow up and redirect your concern to appropriate person. "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Tammie Mattaliano"},"datePublished":"2023-10-09T17:54:50.516Z","reviewRating":{"@type":"Rating","ratingValue":"2","bestRating":"5"},"reviewBody":"Sadly, things have been changing with the customer service in this store. I came in Monday to schedule my replacement and the woman who took my information was less than friendly. Today, Monday I came to pick them up and the girl just handed\nthem to me from the desk where the register is. I had to tell her that I needed to have them fitted. She acted very put out and told me to go sit over there. She was less than friendly until her manager came out! Hmmm. I will consider taking my business elsewhere.","comment":{"@type":"Comment","name":"","datePublished":"2023-12-13T16:47:23.693Z","text":"Thank you for your review. We are sorry to hear your experience at LensCrafters did not meet your expectations. We strive to train our associates to be the best in the marketplace. Please go to http://ms.spr.ly/6260iVuXo so we can follow up and redirect your concern to appropriate person. "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Joanne Maddi"},"datePublished":"2023-09-26T14:47:43.78Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great Staff and Dr. very nice and helpful","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Rick May"},"datePublished":"2023-09-18T14:30:10.604Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great customer service from Bianca. Quick and convenient for new glasses. Rick","comment":{"@type":"Comment","name":"","datePublished":"2023-09-21T19:19:10.165Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"cliff w"},"datePublished":"2023-09-05T15:36:24.941Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2023-09-08T14:37:56.942Z","text":" Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Connie Bailey"},"datePublished":"2023-08-23T20:18:54.171Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Have been a customer at Lens Crafters for at least 20 years and always satisfied with professional service and quality products.","comment":{"@type":"Comment","name":"","datePublished":"2023-08-24T02:59:53.299Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Brenda Crowder"},"datePublished":"2023-08-22T00:41:48.443Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Shown total care and attention to exactly what I was looking for. She went above and beyond to help me find the perfect pair.","comment":{"@type":"Comment","name":"","datePublished":"2023-08-22T16:04:50.428Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Tara Hunt"},"datePublished":"2023-08-10T17:08:48.275Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"I have seen Dr. Benjamin Lawrence for a long time way before he came to this place. He has always worked with me. When I called I spoke to a girl that was really rude and did not care about my situation at all. I really wish he still had his own practice because these people are terrible. I now have to find a new eye doctor. If he opens back up on his own I will then go back to him. It's a shame.","comment":{"@type":"Comment","name":"","datePublished":"2023-08-10T18:30:48Z","text":"Thank you for your review. We are sorry to hear your experience at LensCrafters did not meet your expectations. We strive to meet all of our customer needs. Please go to http://ms.spr.ly/62679J52b to follow up so we can redirect your concern to the appropriate person\n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Chris McCracken"},"datePublished":"2023-08-10T16:12:16.388Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Top notch experience. Professional, Kind, Respectful and Affordable.. Best technology I've seen","comment":{"@type":"Comment","name":"","datePublished":"2023-08-10T17:59:08Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Brenda Merritt"},"datePublished":"2023-07-08T20:06:46.964Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I always have excellent experiences when getting new glasses at LensCrafters in Johnson City. Wonderful selection of frames and exceptional customer service.","comment":{"@type":"Comment","name":"","datePublished":"2023-07-17T21:02:11.58Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Mel"},"datePublished":"2023-07-05T18:18:54.717Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"This was my first experience with LensCrafters and it was great. Everyone was so nice. I wanted to edit my post to say, I was told to expect my glasses in 2-3 weeks. However, I received a text four days later that my glasses were ready. So, that was a pleasant surprise. Great experience all around.","comment":{"@type":"Comment","name":"","datePublished":"2023-07-05T23:24:19.76Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Linda Bates"},"datePublished":"2023-07-05T00:45:29.353Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Everyone was very nice and professional with no undue pressure on what to buy.","comment":{"@type":"Comment","name":"","datePublished":"2023-07-06T02:53:44.218Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"John Rathbun"},"datePublished":"2023-06-17T17:33:14.125Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Timely and well done. Installed new lenses and even got my old ones back all in a new case. TKS","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Beth"},"datePublished":"2023-06-12T21:23:08.229Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I went to Lens Crafters in the Johnson City Mall today dreading the experience with my 12 year old disabled son and came out having such a positive experience. Thank you Danielle for helping us, getting paperwork and insurance done quickly, and understanding the needs of your customers. We will be back!","comment":{"@type":"Comment","name":"","datePublished":"2023-06-17T02:28:16.665Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Clarena Towne"},"datePublished":"2023-06-09T20:15:45.08Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I had a good experience at the lenscrafters","comment":{"@type":"Comment","name":"","datePublished":"2023-06-15T19:24:12.02Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Chelsea Payne"},"datePublished":"2023-05-28T10:28:53.01Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Customer service was terrible. The salesperson kept popping her gum in my ear while my daughter was trying to figure out what frames she’s wanted. Leaned against the display did not help at all was more of a pushy come on let’s go vibe. I had to walk out before over the popping her gum directly in my ear which is very rude to pop your gum anyways. I would of paid any amount for my daughter ended up going to wal mart and was very satisfied there.","comment":{"@type":"Comment","name":"","datePublished":"2023-05-30T22:31:50.483Z","text":"Hi there, thank you for your review. We are disappointed to hear about your experience. We strive to provide the best glasses and customer service in the industry. Please go to http://ms.spr.ly/6260geSea so we can resolve this issue. "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Judy Royston"},"datePublished":"2023-05-15T21:01:42.345Z","reviewRating":{"@type":"Rating","ratingValue":"2","bestRating":"5"},"reviewBody":"Bought glasses over two weeks ago, had to be adjusted next day. One of the clerks tried two different days and messed frames up so bad that I refused them. Sent back for new pair of frames, heard nothing for two weeks. Lens were fine","comment":{"@type":"Comment","name":"","datePublished":"2023-06-08T19:17:05.367Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Joel Dietrich"},"datePublished":"2023-05-03T00:39:55.398Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I had a great purchasing experience. The technician was knowledgeable, helpful, and courteous. I have purchased from Lens Crafters for over 40 years and this was one of the best experience I have had. I would highly recommend Lens Crafters for your eye glass purchase.","comment":{"@type":"Comment","name":"","datePublished":"2023-06-13T13:18:31.441Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Stacy Jones"},"datePublished":"2023-04-10T20:52:02.556Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very friendly staff!!","comment":{"@type":"Comment","name":"","datePublished":"2023-04-14T18:51:15.031Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Lilyann G"},"datePublished":"2023-03-27T22:47:18.358Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"LensCrafters has a decent selection the employees are helpful and kind if you like the plastic frames they have more of a selection but they do have metal frames as well","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"jimmy bowman"},"datePublished":"2023-03-21T01:09:59.428Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I loved the service and my new glass A plus 10 star if I could give that","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jairus Senior"},"datePublished":"2023-01-25T03:14:49.059Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I went into Lenscrafters after hearing good things from a friend, and I was NOT disappointed! The store was immaculate and the manager, Danielle, went above and beyond to assist me and answer ALL of the questions I had. It's so hard to find people who are passionate about their work, so this outing made my day. If anyone is in the market for beautiful lenses, hurry into this store.","comment":{"@type":"Comment","name":"","datePublished":"2023-01-25T14:22:08.193Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Suzan Quawasmi-Harshbarger"},"datePublished":"2023-01-07T18:23:01.826Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"It was a very pleasant experience, Thanks for being very thorough ❤️❤️❤️","comment":{"@type":"Comment","name":"","datePublished":"2023-01-13T18:51:14.222Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Bob BROWN"},"datePublished":"2023-01-04T00:49:36.764Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I have really struggled finding a place I could trust when it came to getting the right type of glasses for my Glaucoma until I came here. The staff made me feel totally relaxed and never pressured me one time. The manager in particular made sure I was well taken care of\nHer only concern was helping me find the right pair glasses","comment":{"@type":"Comment","name":"","datePublished":"2023-01-04T13:53:29.787Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Chase Estep"},"datePublished":"2023-01-03T23:01:17.855Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Danielle is awesome! Best person to deal with! Great person all around!","comment":{"@type":"Comment","name":"","datePublished":"2023-01-09T17:21:44.857Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!\n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Terri Hooper"},"datePublished":"2023-01-02T23:35:21.637Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"If I could give zero stars I would. I went in to purchase my son a pair of glasses. Danielle was one of the rudest, arrogant, self centered, condescending individual I have ever encountered. I will never buy another product from this location!","comment":{"@type":"Comment","name":"","datePublished":"2023-01-03T14:43:37.622Z","text":"Thank you for your review. We are sorry to hear your experience at LensCrafters did not meet your expectations. We strive to meet all of our customer needs. Please go to https://www.luxotticacustomercare.com/lenscrafters to follow up so we can redirect your concern to the appropriate person. "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"bailey s"},"datePublished":"2022-12-17T21:37:19.722Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Griffen Nickels"},"datePublished":"2022-12-14T18:51:20.093Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Dr. Torrey Carlson is the best!","comment":{"@type":"Comment","name":"","datePublished":"2022-12-19T21:45:03.137Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"JC Gonzalez"},"datePublished":"2022-12-14T17:16:13.557Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great experience, very friendly staff","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Wolfgang Wendland"},"datePublished":"2022-11-21T21:48:33.051Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"To say I was less than impressed would be putting it nicely. The staff was very nice and knowledgeable, however their frame selection is horrendous. I would say roughly 85-90% of their frames are all over priced designer frames in the $160- $200 range. They also have no XL frames. But even if I didn’t need XL frames and was able to fit “normal” size frames they still have basically nothing there that wasn’t over priced designer frames. They have two very small cabinets that I didn’t even know existed originally that have “off brand” frames in them. These cabinets aren’t even on the wall. They’re in the middle of the floor and you have to look down and pull drawers out to even see them. Maybe a total of 20-30 frames between the two cabinets. That is mens, woman’s, and children’s. An extremely bleak selection. ALL of the other frames are Gucci, Polo, Oakley, Ray Ban, etc. I personally have a $130 frame allowance and have absolutely no need or want to spend an extra $50-$100 on designer frames like Gucci and Ray Ban. I simply don’t need them. The brand name isn’t worth the extra money to me. I wasted time going to an eye exam here hoping they would be a place I could continue going to in the future but instead I had to go out of my way to another optometrists office just to browse a more wide and modestly priced frame selection. Unless you feel the need to have flashy designer frames I wouldn’t waste your time.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jeremy Collins"},"datePublished":"2022-11-19T02:58:55.729Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-11-23T19:01:08.219Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!\n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Maggie Steele-Tzakos"},"datePublished":"2022-10-19T13:50:28.918Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Friendly, knowledgeable and helpful. I was highly impressed by Dr. Morgan taking the time to answer all of my questions. So glad I found him and this office.","comment":{"@type":"Comment","name":"","datePublished":"2022-10-20T20:18:15.442Z","text":"Awesome to hear! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Terri Rossman"},"datePublished":"2022-10-18T20:29:19.342Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"This was my first experience with LensCrafters, and I must say it was excellent! I was not aware that I would require an appointment with the doctor. I was very pleased that they were able to fit me in within the half hour of arriving. The doctor was so kind and explained everything to me during the eye exam. The doctor was also incredibly helpful in making local recommendations to me as I was new to the area only having moved there that week. The eyeglass consultants were excellent with assisting me in choosing glasses. Additionally, they made the purchase of the eyeglasses effortless. If you are in the Johnson City, Tennessee area I highly recommend LensCrafters! You will not be disappointed.","comment":{"@type":"Comment","name":"","datePublished":"2022-10-18T20:40:28.058Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Cel Hixson"},"datePublished":"2022-09-24T15:44:08.922Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Danielle was super nice and helpful. We will be back. Thank you","comment":{"@type":"Comment","name":"","datePublished":"2022-09-29T18:43:04.359Z","text":"Hi! Thank you so much for your review. We are excited to hear Danielle was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Taylor Smith"},"datePublished":"2022-09-16T18:04:11.955Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Super friendly staff and very helpful","comment":{"@type":"Comment","name":"","datePublished":"2022-09-21T17:24:49.691Z","text":"Thank you for your review. Our associates are some of the best around and we are always happy to hear our customers feel the same!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kelby Moore"},"datePublished":"2022-09-16T12:02:32.763Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The recepionist was super friendly. Cole was also friendly and performed his duties exceptionally well. Jennifer, my doctor, was so personable, professional, thorough, patient, and super friendly. I will go back to her again. Finally, Tiffany was a joy to have to help me pick out my frames and lenses.","comment":{"@type":"Comment","name":"","datePublished":"2022-09-16T13:44:21.473Z","text":"Hi! Thank you so much for your review. We are excited to hear that Jennifer and Tiffany were able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Chris Dye"},"datePublished":"2022-09-12T22:07:17.435Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Excellent service extremely knowledgeable and helpful. I will definitely be back","comment":{"@type":"Comment","name":"","datePublished":"2022-09-13T16:54:59.516Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"La La"},"datePublished":"2022-09-08T12:00:12.487Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Johnson City Mall staff are amazing! Highly recommend 😎","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Alyssa Hall"},"datePublished":"2022-09-02T11:24:32.249Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great place to purchase great quality eyewear","comment":{"@type":"Comment","name":"","datePublished":"2022-09-06T20:13:42.478Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kevin Joiner"},"datePublished":"2022-08-27T18:15:02.464Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"This place was amazing we got a discount and they were very friendly and very helpful","comment":{"@type":"Comment","name":"","datePublished":"2022-09-02T19:41:26.794Z","text":"Thank you for your review. Our associates are some of the best around and we are always happy to hear our customers feel the same!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Susan Peoples"},"datePublished":"2022-08-27T16:39:38.308Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Awesome Lens Crafters with very helpful staff. Helped me so much","comment":{"@type":"Comment","name":"","datePublished":"2022-09-02T16:09:38.191Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Raymond Kelly"},"datePublished":"2022-08-10T14:45:20.487Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-08-12T15:49:42.958Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Lucas Walker"},"datePublished":"2022-07-20T23:31:51.827Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Best eye wear service ever!!! They even gave me the pair off the sale rack so I didn’t have to go without glasses after I broke mine. I love these guys","comment":{"@type":"Comment","name":"","datePublished":"2022-07-21T14:59:10.72Z","text":"Hi! Thank you so much for your positive review. We are happy we could help with your vision needs and look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Michelle Poppe"},"datePublished":"2022-07-13T20:04:57.782Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-07-14T18:07:09.829Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Alex Bice"},"datePublished":"2022-06-22T17:00:21.646Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Don’t shop here. Employees are rude, and prices are outrageous.\n\nI have vision insurance which is limited to a few retailers, with LensCrafters being the only option nearby. After a debacle with an LensCrafters Online order, I was directed to the physical store. Using my vision insurance, the pair I purchased online (which I had to return) was absolutely free. In the store, right away, the prices were drastically increased. The same frames, with the same lens options, cost several hundred dollars more.\n\nI selected frames without anyone offering to help me, despite being the only customer in the store. After this, I went to an associate and told them I was ready to make a purchase. They seemed aggravated that I asked about pricing on the various lens options, and finished out our interaction by lecturing me about knowing what my insurance would cover before coming into the store next time.\n\nAt that point, I was just ready to have the glasses in hand and not have to deal with anyone in the store again.\n\nCut to: 36 days later. I notice a crack forming on the inside of one of my lenses, and take my glasses back into the store because it is clearly a manufacturing defect. The store associate accused me of “exposing” the lenses to something—“exposing them to what?” you might ask; who knows? No possibilities were offered, but the crack—inside the lens—was insinuated to be my fault somehow. Because I was outside of the 30-day warranty window, I was told there is nothing they can do. So, after paying a premium of hundreds of dollars for in-store support, I was essentially told to go f*ck myself.\n\nDo yourself a favor. Order online, and preferably not through LensCrafters at all.","comment":{"@type":"Comment","name":"","datePublished":"2022-06-23T12:36:32.975Z","text":"Thank you for your review. We are sorry to hear your experience at LensCrafters did not meet your expectations. We strive to meet all of our customer needs. Please go to https://www.luxotticacustomercare.com/lenscrafters to follow up so we can redirect your concern to the appropriate person."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Doug Beatty"},"datePublished":"2022-06-18T15:43:06.06Z","reviewRating":{"@type":"Rating","ratingValue":"3","bestRating":"5"},"reviewBody":"Good boutique service in store. Only two staff, waiting is common. Lenses have to be made off site, your lenses may arrive and not be inspected in time to pick up that day.\nMuch more expensive and no faster than buying online. Cannot recommend. Prices need to drop for Lenscrafters to stay relevant.","comment":{"@type":"Comment","name":"","datePublished":"2022-06-20T14:30:22.423Z","text":"Thank you for your review. We are sorry to hear your experience at LensCrafters did not meet your expectations. We strive to meet all of our customer needs. Please go to https://www.luxotticacustomercare.com/lenscrafters to follow up so we can redirect your concern to the appropriate person."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Sara Cross"},"datePublished":"2022-05-31T13:41:37.873Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-07-05T14:24:19.984Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Nina McComas"},"datePublished":"2022-05-23T00:59:56.452Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-05-23T16:20:50.531Z","text":"Thank you for your review. We are sorry to hear that your experience at LensCrafters did not meet your expectations. We strive to deliver the best service in the industry. Please go to https://www.luxotticacustomercare.com/lenscrafters to follow up so we can work to correct this issue."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jacosha"},"datePublished":"2022-05-14T19:22:31.765Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Beth Litvack"},"datePublished":"2022-05-06T23:09:39.775Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Bianca was amazing! She helped us find exactly what we wanted and was patient while doing so! Definitely telling all my friends to go see her!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Eric Davis"},"datePublished":"2022-05-01T16:43:33.648Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-05-03T13:49:28.071Z","text":"Great to hear! We appreciate your review and hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Danielle Cate"},"datePublished":"2022-05-01T03:58:10.756Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-05-03T18:25:49.093Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Reva Swartz"},"datePublished":"2022-04-23T20:01:31.891Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Bryson fixed my glasses and was so helpful explaining what my insurance offers! We will definitely be back!","comment":{"@type":"Comment","name":"","datePublished":"2022-04-28T20:49:54.867Z","text":"Hi! Thank you so much for your review. We are excited to hear Bryson was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jennifer Sutton"},"datePublished":"2022-04-23T13:10:47.724Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Always have great selection and service!","comment":{"@type":"Comment","name":"","datePublished":"2022-04-27T17:54:35.502Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jennifer Grigoryev"},"datePublished":"2022-04-16T16:46:19.205Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-04-21T16:40:22.585Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Meha Patel"},"datePublished":"2022-04-09T20:55:41.083Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Customer service was amazing and had a wide variety of glasses to choose from!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Andy Hall"},"datePublished":"2022-04-01T10:16:42.609Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"LensCrafters is the best. They are always so helpful and friendly. Melanie is one of the best they have. She takes the time to help you pick out the right pair of glasses and is always so helpful and understanding. I have been to other places and I’ve been treated as good as I get treated here.","comment":{"@type":"Comment","name":"","datePublished":"2022-04-04T14:39:32.709Z","text":"Thank you for your review. Our associates are some of the best around and we are always happy to hear our customers feel the same!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Darlene Blankenship"},"datePublished":"2022-03-29T20:18:04.309Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The employees at LensCrafters in the Johnson City Mall were extremely friendly, helpful, and knowledgeable. They have a huge selection of beautiful frames. You will be treated well when you visit! Good service, good prices, good products!","comment":{"@type":"Comment","name":"","datePublished":"2022-03-31T15:51:19.565Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Debra Allen"},"datePublished":"2022-03-28T14:55:42.251Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kellye Wood"},"datePublished":"2022-03-22T19:39:08.981Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Always so helpful and sweet!","comment":{"@type":"Comment","name":"","datePublished":"2022-03-28T20:26:20.706Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Anna Herrell"},"datePublished":"2022-03-20T04:15:20.163Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-03-22T20:21:58.668Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kaytlin McDaris"},"datePublished":"2022-03-20T02:17:51.173Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-03-22T20:45:20.506Z","text":"Great to hear! We appreciate your review and hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Trey Daniels"},"datePublished":"2022-03-20T01:49:30.413Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-03-22T20:51:07.221Z","text":"Great to hear! We appreciate your review and hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Mas C"},"datePublished":"2022-03-20T01:46:26.15Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Such a welcoming and friendly staff!","comment":{"@type":"Comment","name":"","datePublished":"2022-03-22T20:52:04.71Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Sarah-Catherine Fowler"},"datePublished":"2022-03-20T01:45:55.648Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-03-22T20:52:48.649Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"David Thomas"},"datePublished":"2022-03-20T01:41:20.527Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-03-22T20:54:34.948Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Zeb Sentell"},"datePublished":"2022-03-20T01:39:19.2Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Helped me get lenses when I was in need, nice staff.","comment":{"@type":"Comment","name":"","datePublished":"2022-03-22T20:55:24.38Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Elizabeth-Ann Wall"},"datePublished":"2022-03-20T01:18:46.317Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-03-22T21:00:05.386Z","text":"Great to hear! We appreciate your review and hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Tala Pierce"},"datePublished":"2022-03-20T01:14:25.587Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-03-22T21:00:46.713Z","text":"Great to hear! We appreciate your review and hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Annual Staff"},"datePublished":"2022-03-20T01:10:55.151Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-03-24T13:08:41.561Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Carter Call"},"datePublished":"2022-03-20T01:10:39.66Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-03-24T13:21:00.788Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"anna"},"datePublished":"2022-03-20T01:10:21.916Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-03-24T13:21:55.254Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"madysen iles"},"datePublished":"2022-03-20T01:10:16.529Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-03-24T13:09:29.054Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Maleah Miller"},"datePublished":"2022-03-20T01:09:09.363Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-03-24T13:22:21.325Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Cassie Marr"},"datePublished":"2022-03-20T01:06:06.052Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-03-24T13:29:52.222Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"erika frost"},"datePublished":"2022-03-19T19:11:52.601Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ramon Sentell"},"datePublished":"2022-03-19T17:30:33.394Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-03-24T20:49:08.537Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jordan Sabey"},"datePublished":"2022-03-19T16:04:45.4Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Amazing experience each time I get glasses! Billy is always such a help!","comment":{"@type":"Comment","name":"","datePublished":"2022-03-24T19:13:51.877Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ramsey Sentell"},"datePublished":"2022-03-19T16:04:32.814Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-03-24T19:06:19.604Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Gracie Britton"},"datePublished":"2022-03-19T16:04:28.825Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Best place to buy glasses!","comment":{"@type":"Comment","name":"","datePublished":"2022-03-24T19:11:26.961Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Megan Smith"},"datePublished":"2022-02-26T23:05:44.906Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-03-10T17:10:26.157Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Zach “BacktotheZack” Whalen"},"datePublished":"2022-02-26T23:05:39.643Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Had a great experience, helped me get exactly what I needed at the best price.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jon Rogers"},"datePublished":"2022-02-22T21:24:43.264Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"HIGHLY RECOMMEND!! Bryson was absolutely amazing! He went above and beyond to help me get exactly what I needed at the best price possible!","comment":{"@type":"Comment","name":"","datePublished":"2022-02-23T15:59:05.211Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Janith Smith"},"datePublished":"2022-02-18T14:21:06.016Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Betty Smith"},"datePublished":"2022-02-16T17:30:07.19Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Excellent experience. Staff was helpful nd friendly. Best time I have had getting glasses in the 62 years of wearing/buying. Highly recommend.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Rachel Marvin"},"datePublished":"2022-02-13T00:15:17.205Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-02-18T20:43:10.813Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"christina saylor"},"datePublished":"2022-02-13T00:13:27.216Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-02-18T20:34:13.831Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Brandy Matthews"},"datePublished":"2022-02-12T00:02:03.049Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Emily Tofil"},"datePublished":"2022-02-08T20:06:19.225Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Michael Honeycutt"},"datePublished":"2022-01-31T13:29:45.821Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Eye exam was fine, but when it comes to the store it's a different story. Unfriendly , more into what's going on in their personal lives than helping customers. During my first fitting associate answered their phone during it and proceeded to do my measurements as fast as they could while they continued their phone conversation . So suprise, suprise glasses did not fit right. Went back (which mind you is a 45 minute drive from my home) and was asked when walked in how am I liking my glasses when I said not very much they were hurting having to wear them, she just walked on and never came back to help me. After 15/20 minutes I had to leave . So never did get any help. To top it off I had paid someone to go pick my glasses up Sunday cause my family has all been sick with covid and the ladys response to the person I sent was sorry can't give you the new glasses cause he didn't send the others. So Lens Crafters must think that getting a pair a back of glasses back is more important than safety of their employees and people in the community. It's Sad how Lens Crafters has went down hill. Will not be back nor would I recommend this location no more.","comment":{"@type":"Comment","name":"","datePublished":"2022-01-31T21:52:38.914Z","text":"Thank you for your review. We are sorry to hear your experience at LensCrafters did not meet your expectations. We strive to meet all of our customer needs. Please go to https://www.luxotticacustomercare.com/lenscrafters to follow up so we can redirect your concern to the appropriate person."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Torrey Carlson"},"datePublished":"2022-01-27T18:31:03.578Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Fast, easy and friendly service! Love my new sunglasses!","comment":{"@type":"Comment","name":"","datePublished":"2022-02-01T20:12:57.538Z","text":"Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"T. D. Jones"},"datePublished":"2022-01-27T04:26:37.08Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"From my initial contact with Matthew & the accompanying associates, Bryson and Tanner in the retail area, to my eye examination experience with the gals at the front desk, Ashley, and Dr. Elmore, I could not have asked for a better TOTAL experience. I will not only return for my future eyecare needs, I will share that great experience with others! Thank you so much for your kindness, willingness to help, and for going the extra mile. You certainly made me feel like a valued customer from beginning to end!","comment":{"@type":"Comment","name":"","datePublished":"2022-01-27T16:22:37.465Z","text":"Thank you for your review, all of our associates work diligently to provide a great experience! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Elizabeth Ferrell"},"datePublished":"2022-01-19T14:04:21.165Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Xavier Rodriguez"},"datePublished":"2022-01-17T01:24:01.817Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Exceptional service. I went in for a simple glasses adjustment and Danielle fixed my glasses both quickly and while being exceptionally courteous","comment":{"@type":"Comment","name":"","datePublished":"2022-01-21T18:34:18.263Z","text":"Hi! Thank you so much for your review. We are excited to hear Danielle was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Tamara Violette"},"datePublished":"2022-01-14T23:53:50.97Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The employees at this location are knowledgeable and friendly. They are always willing to help you find the prefect glasses for your lifestyle.","comment":{"@type":"Comment","name":"","datePublished":"2022-01-17T18:05:49.066Z","text":"Thank you for your review, all of our associates work diligently to provide a great experience! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Mark Jackson"},"datePublished":"2022-01-02T01:35:29.195Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-01-06T19:01:41.253Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Martha Shell"},"datePublished":"2021-12-17T13:44:23.881Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The manager and staff at the Johnson City Mall location are excellent. They are so friendly and knowledgeable. I have always had a great experience at this store. It's very well run with a staff who cares to make choosing eyewear easy.","comment":{"@type":"Comment","name":"","datePublished":"2021-12-21T19:55:38.475Z","text":"Thank you for your review. Our associates are some of the best around and we are always happy to hear our customers feel the same!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Cassidy Ward"},"datePublished":"2021-12-12T01:50:00.232Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-12-17T22:27:52.088Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ben Lust"},"datePublished":"2021-12-12T01:48:36.404Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-12-17T22:27:57.231Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Pastor Michael Blankenship"},"datePublished":"2021-11-29T02:18:40.394Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"My experience with Lenscrafters was excellent in every regard.","comment":{"@type":"Comment","name":"","datePublished":"2021-11-29T14:53:09.575Z","text":"Awesome to hear! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Matt Holliday"},"datePublished":"2021-11-27T22:15:12.516Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Danielle is my favorite person!!!!!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Angie E"},"datePublished":"2021-11-27T02:00:56.049Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Always a great experience at Lenscrafters.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Amanda Tittle"},"datePublished":"2021-11-16T04:25:54.212Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I hate shopping for glasses, but it’s always great when Danielle is there. She gives her honest opinion and has always been super helpful.","comment":{"@type":"Comment","name":"","datePublished":"2021-11-16T14:31:37.403Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"madison white"},"datePublished":"2021-11-15T23:22:37.356Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-11-16T18:05:18.153Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Matthew Orcutt"},"datePublished":"2021-11-10T00:01:53.836Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-11-10T17:59:31.69Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"John Rowland"},"datePublished":"2021-11-07T14:00:21.652Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The Johnson City location has THE THE STAFF! Danielle, the store manager is absolutely phenomenal! I had 1 issue in the time frame I've been coming here and she had it resolved in less than 30 minutes! I will not go anywhere else. I'm very picky, and always go above and beyond.","comment":{"@type":"Comment","name":"","datePublished":"2021-11-12T19:22:02.291Z","text":"Thank you for your review. Our associates are some of the best around and we are always happy to hear our customers feel the same!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Chad Butler"},"datePublished":"2021-11-07T00:41:31.214Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I love shopping at this location for its convenience and friendly staff. Danielle has a great sense of style and is always willing and eager to help me pick out the perfect pair of glasses/sunglasses. I continue to shop at this location based on the friendly and knowledgeable staff. I have bought over 6 pairs of glasses/sunglasses here and have always had a great experience. If you're in the market for new glasses I definitely recommend this location as you won't be disappointed!!!!","comment":{"@type":"Comment","name":"","datePublished":"2021-11-08T18:27:57.755Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"dj littlefield"},"datePublished":"2021-10-30T23:26:38.141Z","reviewRating":{"@type":"Rating","ratingValue":"4","bestRating":"5"},"reviewBody":"Melanie was nice and helpful. She answered all my questions and was able to give me great recommendations.","comment":{"@type":"Comment","name":"","datePublished":"2021-11-02T16:02:24.852Z","text":"Hi! Thank you so much for your review. We are excited to hear Melanie was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Austin Norris"},"datePublished":"2021-10-30T16:19:29.34Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great help!! Went in for a last minute Halloween costume addition and the ladies were pleasant to be around","comment":{"@type":"Comment","name":"","datePublished":"2021-11-01T13:33:14.528Z","text":"Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Don Wilcox"},"datePublished":"2021-10-04T18:52:29.092Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-10-08T16:15:29.436Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Brittany Gutierrez"},"datePublished":"2021-09-30T17:21:16.505Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"First time ever visiting and my experience was beyond exceptional. I was helped by Bianca she was remarkably patient, easy to talk to, very attentive, and took the initiative to double check based on my questions. Very Clean and professional atmosphere","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"King Kitt"},"datePublished":"2021-09-29T22:59:02.222Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Definitely one of the best LensCrafters I’ve been too! Bianca has the best customer service and helped me pick out some amazing glasses and adjusted them to fit perfectly. I also ordered another pair the other day and I can’t wait for them to get here!!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Angel Vereen"},"datePublished":"2021-09-29T19:56:36.436Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I Have visited the store several times in at least four times I’ve had the pleasure of being helped by the representative Bianca. Not only is she extremely helpful and knowledgeable but always helps me get the best price and value for what Im looking for. She never disappoints and always goes above and beyond\nMy expectations!! I’ve gotten 5 different pairs of glasses from her for my son & I, & we love them. Quality customer service & great quality hands down.","comment":{"@type":"Comment","name":"","datePublished":"2021-09-30T13:20:56.536Z","text":"Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Chasidy Yoakley"},"datePublished":"2021-09-29T02:54:16.811Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great customer service and friendly environment, especially from Bianca. She was very helpful in answering questions I had. Recommend LensCrafters to everyone.","comment":{"@type":"Comment","name":"","datePublished":"2021-09-29T15:03:13.111Z","text":"Hi! Thank you so much for your review. We are excited to hear Bianca was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Rachel Bowers"},"datePublished":"2021-09-29T00:50:21.977Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Bianca Bradley is awesome!!! So helpful and knowledgeable. Recommend her 10/10.","comment":{"@type":"Comment","name":"","datePublished":"2021-09-29T15:57:58.145Z","text":"Hi! Thank you so much for your review. We are excited to hear Bianca was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Spenny Montana"},"datePublished":"2021-09-29T00:42:12.497Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Bianca is the best of the best","comment":{"@type":"Comment","name":"","datePublished":"2021-09-29T16:00:17.608Z","text":"Hi! Thank you so much for your review. We are excited to hear Bianca was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Tonya Bradley"},"datePublished":"2021-09-29T00:32:10.92Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Bianca is the greatest.","comment":{"@type":"Comment","name":"","datePublished":"2021-09-29T16:10:12.601Z","text":"Hi! Thank you so much for your review. We are excited to hear Bianca was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Bianca Bradley"},"datePublished":"2021-09-29T00:25:57.598Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The experience that I had with Bianca was mind blowing not only bc we share the same name but she was so knowledgeable and helpful. Kiddos to you my name twin.","comment":{"@type":"Comment","name":"","datePublished":"2021-09-29T16:14:27.709Z","text":"Hi! Thank you so much for your review. We are excited to hear Bianca was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Hiren Patel"},"datePublished":"2021-09-28T19:38:53.691Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I came in with my little brother and both me and my brother were having trouble finding the perfect style. Lucky an employee helped us within 5 minutes. They found the perfect frame and made the perfect lenses. Had a great experience!","comment":{"@type":"Comment","name":"","datePublished":"2021-09-30T14:42:25.882Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Myra Edgeworth"},"datePublished":"2021-09-27T18:19:11.024Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Dhara Patel"},"datePublished":"2021-09-25T22:49:01.791Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very friendly and amazing staff. They will help you with all your needs. 10/10 recommend!","comment":{"@type":"Comment","name":"","datePublished":"2021-09-27T15:39:27.729Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Amber Lynn"},"datePublished":"2021-09-25T18:40:17.541Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Matthew was extremely helpful and ensured I saved as much as possible on a new pair of lenses.","comment":{"@type":"Comment","name":"","datePublished":"2021-10-06T20:31:48.785Z","text":"Hi! Thank you so much for your review. We are excited to hear Matthew was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Danielle Cate"},"datePublished":"2021-09-25T00:47:18.318Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-10-05T20:50:35.775Z","text":"Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jenna Marcum"},"datePublished":"2021-09-24T17:35:35.919Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Even though I bought my glasses somewhere else, they very graciously adjusted my frames for me. Tanner was so professional and kind and got my new glasses fitting my face properly in just a couple of minutes! I will definitely come here to buy glasses in the future!","comment":{"@type":"Comment","name":"","datePublished":"2021-10-05T16:26:46.675Z","text":"Hi! Thank you so much for your review. We are excited to hear Tanner was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Martha Ledbetter"},"datePublished":"2021-09-21T13:12:24.367Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"“I had a wonderful experience. Angie was exceptional and she went above and beyond to ensure my satisfaction. I will definitely do business with Lens Crafters again.”","comment":{"@type":"Comment","name":"","datePublished":"2021-09-29T19:08:34.991Z","text":"Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Darlene Quiala"},"datePublished":"2021-09-19T02:30:23.419Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I had a great experience, Tanner was a great help to me. Helped me find exactly what I needed.","comment":{"@type":"Comment","name":"","datePublished":"2021-09-20T20:00:38.04Z","text":"Hi! Thank you so much for your review. We are excited to hear that Tanner was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Roman Grankin"},"datePublished":"2021-09-19T00:42:17.733Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Tennor is really helpful","comment":{"@type":"Comment","name":"","datePublished":"2021-09-24T16:12:17.481Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Maeghan Ortiz"},"datePublished":"2021-09-19T00:32:53.262Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great service and very helpful. Tanner was a great help. I recommend to anyone looking for glasses!","comment":{"@type":"Comment","name":"","datePublished":"2021-09-20T20:02:51.217Z","text":"Hello Maeghan, Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Glenn Wilson"},"datePublished":"2021-09-19T00:02:20.374Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Tanner Lust was very helpful with my questions. He pointed me in the right direction. Thanks so much Tanner!","comment":{"@type":"Comment","name":"","datePublished":"2021-09-24T15:46:25.544Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Linda Lust"},"datePublished":"2021-09-18T23:39:41.331Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-09-23T21:14:59.251Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Zak"},"datePublished":"2021-09-18T22:53:00.762Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The experience was bar none. This is my attempt to return a deep obeisance of honor and respect that was humbly shown to me. Upon my arrival at the store I was greeted with a bonhomous reception. The artisans showed poise, stamina, and valor as they masterfully crafted my lens and took measurements. As I reflect on the experience that I shared with these earthlings; I can think of no better word to describe this moment in my life by quoting the great Pamela Lyndon Travers, \"supercalifragilisticexpialidocious.\"","comment":{"@type":"Comment","name":"","datePublished":"2021-09-23T20:43:29.88Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kyle Warren"},"datePublished":"2021-09-18T22:46:01.688Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Excellent service! Tanner was super helpful and knowledgeable. I appreciate the great service very much. Highly recommend!","comment":{"@type":"Comment","name":"","datePublished":"2021-09-23T20:38:36.045Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Franciela Golden"},"datePublished":"2021-09-18T22:32:58.93Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great store and management!","comment":{"@type":"Comment","name":"","datePublished":"2021-09-23T20:36:33.982Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Tayler Kisner"},"datePublished":"2021-09-18T22:30:50.173Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"This was the best location I’ve ever been to! The whole staff took the time to make me feel welcomed and invited! I want to give a special shout out to Tanner for helping me find the perfect pair of sunglasses! My prescription came out exact","comment":{"@type":"Comment","name":"","datePublished":"2021-09-23T20:29:14.826Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Evan Nagle"},"datePublished":"2021-09-18T22:16:55.553Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great place to get glasses. Working with Tanner is awesome","comment":{"@type":"Comment","name":"","datePublished":"2021-09-23T19:51:03.031Z","text":"Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Robin Laferriere"},"datePublished":"2021-09-18T22:12:08.56Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"This place was awesome! Great customer service especially from Tanner!! My glasses came out perfect and in a timely manor! Definitely will be back :)","comment":{"@type":"Comment","name":"","datePublished":"2021-09-23T19:21:04.82Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Daniel"},"datePublished":"2021-09-07T17:18:40.568Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Awesome service the nice lady who helped me informed me my insurance would cover cost of no prescription sunglasses so I got some discounted ray bans and she helped me out with a case for an older pair I had that I lost","comment":{"@type":"Comment","name":"","datePublished":"2021-09-08T14:34:08.155Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Myin Hairston"},"datePublished":"2021-09-05T00:18:53.163Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very nice. Felt like they had a good selectiob and everyone was helpful","comment":{"@type":"Comment","name":"","datePublished":"2021-09-06T19:58:25.242Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Samiyah Hairston"},"datePublished":"2021-09-05T00:17:12.355Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-09-07T14:17:11.49Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Catherine Johnson"},"datePublished":"2021-08-29T19:10:41.678Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-08-30T18:19:58.141Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Matt Ortiz"},"datePublished":"2021-08-24T18:54:54.324Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-08-26T13:14:16.749Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Bryson Gardner"},"datePublished":"2021-08-22T00:10:49.99Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-08-24T15:06:00.534Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ricky Brown"},"datePublished":"2021-08-21T23:55:03.742Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-08-24T15:16:25.066Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Sarah Davis"},"datePublished":"2021-08-21T23:51:28.805Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Danielle helped me pick out my mew favorite pair of sunglasses!","comment":{"@type":"Comment","name":"","datePublished":"2021-08-24T15:47:07.808Z","text":"Hi! Thank you so much for your review. We are excited to hear Danielle was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"A Brown"},"datePublished":"2021-08-21T22:22:25.556Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I am happy with my glasses. I hope my friends will like them too. I love the kind people.working there. Thank you.","comment":{"@type":"Comment","name":"","datePublished":"2021-08-24T16:23:58.12Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Harley Davenport"},"datePublished":"2021-08-21T22:08:33.645Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-08-24T16:30:57.815Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Philip Hayes"},"datePublished":"2021-08-21T11:57:36.105Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The best customer service team in the field of eyewear!","comment":{"@type":"Comment","name":"","datePublished":"2021-08-23T21:23:36.825Z","text":"Thank you for your review. Our associates are some of the best around and we are always happy to hear our customers feel the same!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Steven Freeman"},"datePublished":"2021-08-21T11:11:46.404Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"AMAZING Staff and on point service!!!","comment":{"@type":"Comment","name":"","datePublished":"2021-08-25T13:12:53.104Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"deangelo edwards"},"datePublished":"2021-08-20T19:01:23.194Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Was a great experience when visiting. Very professional and efficient. Thank you!","comment":{"@type":"Comment","name":"","datePublished":"2021-08-23T19:47:28.368Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ashley Neal"},"datePublished":"2021-08-20T17:26:48.638Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Everyone at the store is extremely professional and efficient. This is something that is very hard to find During the hard times we are living in but I was extremely impressed with how I was treated when I came into the store.","comment":{"@type":"Comment","name":"","datePublished":"2021-08-23T19:25:43.201Z","text":"Thank you for your review. Our associates are some of the best around and we are always happy to hear our customers feel the same!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Liz Chapman"},"datePublished":"2021-08-20T17:16:30.199Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I’m a veteran, and I enjoy the staff always willing to help me. Their location is convenient for me to stop by and see their many different selections. I appreciate they recognize me by name and remember my preference. Thank you for your service!","comment":{"@type":"Comment","name":"","datePublished":"2021-08-23T13:54:00.053Z","text":"Thank you for your review. Our associates are some of the best around and we are always happy to hear our customers feel the same!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Debra Barkley"},"datePublished":"2021-08-20T17:13:41.085Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The customer service there is amazing! Danielle was very nice and knowledgeable. Will defiently be back and recommend it to everyone.","comment":{"@type":"Comment","name":"","datePublished":"2021-08-23T19:42:03.948Z","text":"Hi! Thank you so much for your review. We are excited to hear Danielle was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jc Jc"},"datePublished":"2021-08-20T17:13:13.411Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very nice and helpful staff ! Great knowledge will look forward to seeing them again (pun intended). Danielle Cate was especially knowledgeable and just a pleasant personality. Thanks again","comment":{"@type":"Comment","name":"","datePublished":"2021-08-23T19:42:37.836Z","text":"Hi! Thank you so much for your review. We are excited to hear Danielle was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Roberto Lopez"},"datePublished":"2021-08-20T17:12:52.869Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Johnson City is the best Lenscrafters around! Th staff there is incredible and extremely helpful.","comment":{"@type":"Comment","name":"","datePublished":"2021-08-23T19:14:11.959Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Steven Cate"},"datePublished":"2021-08-20T17:06:33.404Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Snowman"},"datePublished":"2021-08-20T17:05:51.198Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Susan Cate"},"datePublished":"2021-08-20T17:04:01.596Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very impressed with the customer service at this location. Danielle and Bianca were super helpful, friendly, and very professional in my search for a new pair of sunglasses. I will definitely be back.","comment":{"@type":"Comment","name":"","datePublished":"2021-08-23T19:15:14.593Z","text":"Hi! Thank you so much for your review. We are excited to hear that Danielle and Bianca were able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Payton Williams"},"datePublished":"2021-08-20T16:58:35.29Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Love going to Lens Crafters! Danielle was super sweet and helpful with everything. I will definitely recommend and be back.","comment":{"@type":"Comment","name":"","datePublished":"2021-08-23T19:02:27.991Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"jeff Ferris"},"datePublished":"2021-08-20T16:57:35.656Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Best service I have received not only for a LensCrafters but for any eyeglass store in the business. Unmatched professionalism and quality work.","comment":{"@type":"Comment","name":"","datePublished":"2021-08-23T18:47:48.646Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Tiffanie Chapman"},"datePublished":"2021-08-20T16:55:56.973Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Amazing experience with my visit at this location! I was helped by Danielle and Bianca and they made me feel like I was a top priority and gave me honest feedback on my choices. I will always shop here for my glasses and will tell others about my experience here! Thanks LensCrafters!","comment":{"@type":"Comment","name":"","datePublished":"2021-08-23T18:45:34.687Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"kelly holloman"},"datePublished":"2021-08-20T16:55:02.994Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Danielle is one of the best workers there. She is so hardworking and very friendly. The girl deserves a raise. Recommend coming here because the positive attitude she brings makes it a wonderful experience. Wouldn't go anywhere else.","comment":{"@type":"Comment","name":"","datePublished":"2021-08-23T18:41:28.134Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Alyssa Lynn"},"datePublished":"2021-08-20T01:56:47.051Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"David Cate"},"datePublished":"2021-08-17T03:05:19.5Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Danielle and Bianca are really great!!! They have always helped me when I come in the store. They are both very knowledgeable when it comes to helping you find the perfect pair of glasses.","comment":{"@type":"Comment","name":"","datePublished":"2021-08-17T19:42:09.418Z","text":"Hi! Thank you so much for your review. We are excited to hear Danielle and Bianca were able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Tristan Borden"},"datePublished":"2021-08-15T19:36:09.368Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Extremely friendly and Beyond helpful. Very cheerful and extremely knowledgeable","comment":{"@type":"Comment","name":"","datePublished":"2021-08-16T16:41:54.477Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Isis Higgins"},"datePublished":"2021-08-13T18:36:34.096Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"My mother and I had a great experience at LensCrafters. We were greeted by a very polite young lady, I believe her name was Bianca. My mother had an appointment and also needed to order contacts, everything was very easy going and Bianca was very helpful. I was also with my small child (whom was being a little disruptive) and Bianca was very understanding and even had a conversation with my daughter making her giggle and feel more calm. I really appreciate the service I was given and especially how Bianca went above and beyond to make the experience more enjoyable.","comment":{"@type":"Comment","name":"","datePublished":"2021-08-13T18:59:04.048Z","text":"Hi! Thank you so much for your review. We are excited to hear Bianca was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Charlee Maier"},"datePublished":"2021-08-13T14:25:15.198Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Andreya Ulgaran"},"datePublished":"2021-08-13T02:37:55.898Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great staff, great selection in different styles. Danielle was very helpful, nice and efficient. Great customer service 10/10 would recommend.","comment":{"@type":"Comment","name":"","datePublished":"2021-08-13T13:25:35.802Z","text":"Hi! Thank you so much for your review. We are excited to hear Danielle was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Germaine Hanley"},"datePublished":"2021-08-13T02:20:33.751Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I was very impressed with the customer service at this location! I have been to other places where no one has helped me at all. As soon as I walked in I was immediately waited upon. A representative Ms. Danielle helped me to find the perfect pair that matched both my style and my needs. She then proceeded to help me find the best deal with my insurance and other locations that were closer to me as I was not from that area. If you can’t figure out where to get good quality glasses in Johnson City you should definitely check out this place and ask for Danielle!","comment":{"@type":"Comment","name":"","datePublished":"2021-08-13T13:31:09.965Z","text":"Hi! Thank you so much for your review. We are excited to hear Danielle was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ashley Delos Reyes"},"datePublished":"2021-08-13T02:10:53.869Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Had an amazing experience, and customer service. Danielle Cate has amazing customer service and made sure that I had everything I needed! Will definitely go back for another set of glasses.","comment":{"@type":"Comment","name":"","datePublished":"2021-08-13T13:33:48.089Z","text":"Hi! Thank you so much for your review. We are excited to hear Danielle was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Corinne U"},"datePublished":"2021-08-13T02:08:55.226Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great customer service by Danielle Cate! Would definitely recommend this place to family and friends!!","comment":{"@type":"Comment","name":"","datePublished":"2021-08-13T13:32:04.92Z","text":"Hi! Thank you so much for your review. We are excited to hear Danielle was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Deja Colbert"},"datePublished":"2021-08-12T19:48:30.025Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I read a lot of contracts with small words and realized for the first time in life that I need glasses. My sister in law and nephew have been going to this LensCrafters for a while and recommended me. Bianca was very informative and friendly. She even fixed my sunglasses for me! Because she made me feel so welcomed, I will be a forever customer and highly recommend working with Bianca for all your glass-wear needs.","comment":{"@type":"Comment","name":"","datePublished":"2021-08-13T14:30:56.529Z","text":"Hi! Thank you so much for your review. We are excited to hear Bianca was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Sharon"},"datePublished":"2021-08-12T19:26:56.957Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"5 stars! Excellent service. Thanks Danielle for all your assistance! Highly recommend this location after my superior experience. I didn’t know it could be so easy and comfortable. Send your family here for all their optometry needs!","comment":{"@type":"Comment","name":"","datePublished":"2021-08-13T14:37:58.555Z","text":"Hello Sharon, Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Haley Bowman"},"datePublished":"2021-08-12T19:23:44.829Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great experience at LensCrafters! Bianca is the best! I’ll always go see her for my eye glass needs. Very knowledgeable and great at what she does. Thanks so much for the excellent service!! (Johnson City location)","comment":{"@type":"Comment","name":"","datePublished":"2021-08-13T14:27:26.742Z","text":"Hi! Thank you so much for your review. We are excited to hear Bianca was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"joanna"},"datePublished":"2021-08-07T01:25:42.688Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-08-18T20:10:54.705Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jerry Sartain"},"datePublished":"2021-08-03T16:23:55.412Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I had a wonderful experience when I ordered my first set of prescription glasses. Melanie and Bianca were the two associates and I cannot speak highly enough of their treatment of me. They were kind, friendly, helpful, happy and made it a joy to buy glasses. I would highly recommend lens crafters in the johnson city mall. ESP Melanie and Bianca.\n\nThank you for allowing me to share my positive experience. I bought my glasses last week. I look forward to receiving them.","comment":{"@type":"Comment","name":"","datePublished":"2021-08-06T19:32:53.114Z","text":"Hi! Thank you so much for your review. We are excited to hear that Melanie and Bianca were able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Brooke Slade"},"datePublished":"2021-08-01T17:57:08.339Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Amazing am accepting ppl I loved my exp here. Bianca was so kind and helpful","comment":{"@type":"Comment","name":"","datePublished":"2021-08-02T19:49:02.905Z","text":"Hi! Thank you so much for your review. We are excited to hear Bianca was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Bianca Bradley"},"datePublished":"2021-07-29T14:38:27.134Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-08-09T14:56:34.498Z","text":"Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Monte Keith"},"datePublished":"2021-07-28T16:42:00.38Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The staff was very professional and helpful. I had a really great experience and Happy I changed eye doctors.","comment":{"@type":"Comment","name":"","datePublished":"2021-07-30T15:42:42.828Z","text":"Thank you for your review. Our associates are some of the best around and we are always happy to hear our customers feel the same!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Denise Burleson"},"datePublished":"2021-07-23T22:25:23.236Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-08-10T20:31:55.649Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Sharon Hartman"},"datePublished":"2021-07-23T13:56:14.981Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"V “nessa” Reeves"},"datePublished":"2021-06-26T06:04:31.92Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-06-29T19:32:49.481Z","text":"Great to hear! We appreciate your review and hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kayla Florence"},"datePublished":"2021-06-17T20:09:12.475Z","reviewRating":{"@type":"Rating","ratingValue":"2","bestRating":"5"},"reviewBody":"The rudest receptionist... I cancelled both of my appointments on the spot, and immediately rescheduled with a competitor.","comment":{"@type":"Comment","name":"","datePublished":"2021-06-18T16:46:36.846Z","text":"Thank you for your review. We are sorry to hear that your experience at LensCrafters did not meet your expectations. We strive to deliver the best service in the industry. Please go to https://www.luxotticacustomercare.com/lenscrafters to follow up so we can work to correct this issue."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Desiree Salley"},"datePublished":"2021-05-29T00:33:59.974Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-06-02T14:03:00.159Z","text":"Great to hear! We appreciate your review and hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kd Love"},"datePublished":"2021-05-11T22:37:30.511Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The staff was very friendly, and the eye exam was very thorough and results were explained in detail. I feel like they really care about their customers, and don’t try to rush to get you in and out. The eyeglass portion was just as great. They had a nice selection of frames, were very friendly and helpful, and I would definitely go back to them again.","comment":{"@type":"Comment","name":"","datePublished":"2021-05-12T15:35:12.817Z","text":"Hello KD, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Whitney Maden"},"datePublished":"2021-05-09T18:43:01.833Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-05-10T16:37:56.332Z","text":"Great to hear! We appreciate your review and hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Paula Hall"},"datePublished":"2021-05-03T03:30:13.415Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great and friendly service","comment":{"@type":"Comment","name":"","datePublished":"2021-05-03T13:36:49.94Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Frank Hartman"},"datePublished":"2021-04-16T18:26:39.88Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Bryson at the Johnson City Mall location was extremely nice and very helpful in getting me the best glasses for the best price.","comment":{"@type":"Comment","name":"","datePublished":"2021-04-16T21:36:30.603Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Zach Stewart"},"datePublished":"2021-04-10T19:24:36.394Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Dr. Ledford, Chelsea and the rest of the staff were amazing. My dog scratched my cornea with his paw and they were able to get me seen and taken care of the same day. Thank you!","comment":{"@type":"Comment","name":"","datePublished":"2021-04-12T19:49:25.748Z","text":"Our apologies for the previous reply, please disregard. Thank you for your review. Our associates are some of the best around and we are always happy to hear our customers feel the same!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kenny Frost"},"datePublished":"2021-04-06T12:16:29.802Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-04-07T18:10:39.426Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Gabriel Quillin"},"datePublished":"2021-04-05T22:12:48.259Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Say what you will, but this location treated me perfectly. I called around to every eye center I could, all of which were booked up with no walk ins able...(which I understand with the virus and all) until calling LC! They got me in at 4pm that day, took their times, and had me on my way with what I needed, fully satisfied (that’s what she said)! It was a 5 star visit for me, and thank you again to the staff!","comment":{"@type":"Comment","name":"","datePublished":"2021-04-06T15:41:08.652Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Daniel Bratton"},"datePublished":"2021-03-29T23:30:00.342Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"It has been over 5 years since I had an eye exam and purchased glasses. I have to say that this experience was absolutely top shelf. Honestly, I can not think of one thing that could be improved upon. I know there always is but everyone I felt with today was as good as I have ever seen. I had dealings with 5 different people between the exam rooms and the glasses displays. I was greeted upon arrival, told what was going to be happening , given my options and taken through the process efficiently and promptly. Everyone was concerned with keeping things sanitary but also professional and courteous. They worked with me as I have no insurance at this time. Everyone went out of there way to show me all of my options so that I could save the most money but get everything I needed. The doctor was absolutely beautiful as well as professional, thorough, knowledgeable, and kind. My only regret is not finding a way to see if she was single. Best experience possible for an eye exam and eyeglass purchase.","comment":{"@type":"Comment","name":"","datePublished":"2021-03-30T13:55:24.435Z","text":"Hello Daniel, thank you for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We appreciate hearing about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"sabrina N"},"datePublished":"2021-03-27T16:43:43.264Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"wonderful staff, fast service and very helpful with choosing exactly what I need :) cant wait to get my glasses! would highly recommend to anyone","comment":{"@type":"Comment","name":"","datePublished":"2021-03-29T19:39:15.237Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Alyssa Hall"},"datePublished":"2021-03-25T12:36:53.84Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-03-26T20:16:24.115Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"ben baker"},"datePublished":"2021-03-23T21:00:36.029Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-03-24T20:22:25.888Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Steve Hillis"},"datePublished":"2021-03-16T21:29:14.306Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-03-17T14:32:26.119Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"M P"},"datePublished":"2021-03-13T19:30:19.934Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The ladies there were so helpful in getting me the best deal possible! Plus, I found the cutest glasses","comment":{"@type":"Comment","name":"","datePublished":"2021-03-15T20:19:07.667Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"T A Evans"},"datePublished":"2021-03-09T22:26:21.235Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Staff and the lady that assistted me on my frames and vison needs was very helpful and pleasant to work with. A very satifying experience!!","comment":{"@type":"Comment","name":"","datePublished":"2021-03-10T15:01:33.168Z","text":"Thank you for your review, happy to hear the staff helped you have a great experience! We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"angie rush"},"datePublished":"2021-02-11T12:44:05.578Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great place to get glasses!!! Super friendly and helpful associates!!","comment":{"@type":"Comment","name":"","datePublished":"2021-02-12T16:34:29.079Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Carla Foster"},"datePublished":"2021-01-23T16:51:34.37Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Love this place! Everyone is so friendly and helpful! The staff and physicians make you feel welcome and comfortable. Definitely recommend!","comment":{"@type":"Comment","name":"","datePublished":"2021-01-25T22:06:38.162Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Angie Pickle"},"datePublished":"2020-11-28T22:16:27.72Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2020-12-01T22:43:27.369Z","text":"Thank you for your review. Our associates are some of the best around and we are always happy to hear our customers feel the same!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Robert Pickle"},"datePublished":"2020-11-07T00:32:03.814Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The Staff is awesome and very helpful! They take time to make sure you are taken care of. Always a great experience.","comment":{"@type":"Comment","name":"","datePublished":"2020-11-09T19:33:52.828Z","text":"Hello Robert, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Rose Lincoln Potter"},"datePublished":"2020-11-04T18:04:12.828Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2020-11-05T15:50:45.312Z","text":"Hello Rose, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Mike Cunningham"},"datePublished":"2020-10-30T01:34:17.144Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2020-10-30T13:54:03.5Z","text":"Hello Mike, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Mindy Mangino"},"datePublished":"2020-10-20T16:04:33.794Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"It's been 20 days and my glasses are not ready yet! And they won't be for at least another week because the lab only sent one lens to the store! I should have paid attention to the prior dismal reviews.","comment":{"@type":"Comment","name":"","datePublished":"2020-10-21T16:20:10.579Z","text":"Hello Mindy, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We apologize that your order time did not meet your expectations. Please go to https://www.luxotticacustomercare.com/lenscrafters to provide your information so we can contact you and work to resolve the issue."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"donnie willis"},"datePublished":"2020-10-06T21:32:35.363Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2020-10-09T14:50:15.572Z","text":"Thank you for your review. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Amy Blankenship"},"datePublished":"2020-10-02T20:01:38.634Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2020-10-09T14:21:38.237Z","text":"Thank you for your review! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"mark pennington"},"datePublished":"2020-09-11T23:48:50.337Z","reviewRating":{"@type":"Rating","ratingValue":"2","bestRating":"5"},"reviewBody":"I ordered frames for my existing glasses that I purchased from LensCrafters 2 weeks ago and the order by phone took 48 minutes for Johnson City store to help me with that. Today I called checking on if they had arrived and took another 33 minutes to check on it for me. A little time consuming I would think!!!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Cindy Arrington"},"datePublished":"2020-09-08T13:13:01.493Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"marcos stump"},"datePublished":"2020-07-31T23:59:47.349Z","reviewRating":{"@type":"Rating","ratingValue":"4","bestRating":"5"},"reviewBody":"Bianca was a wonderful person to deal with","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Herman Echols"},"datePublished":"2020-03-14T19:27:13.702Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Lisa Love Bruner"},"datePublished":"2020-03-14T19:02:19.114Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Excellent customer service! They help you to get the most out of your insurance. They back up their products and help you to get properly fitted. It is always a very pleasant experience.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Cornelia Hagie"},"datePublished":"2020-03-12T22:32:23.568Z","reviewRating":{"@type":"Rating","ratingValue":"2","bestRating":"5"},"reviewBody":"The staff messed up my trial contacts twice. The first time they ordered the wrong prescription for one eye ( I noticed this before I left the mall and told them) so they reordered the correct trials. When I called to set up a follow up appt due to the contacts being blurry Chelsea accused me of wearing my contacts for more than one day. Which I didn't because they gave me a months worth of trials the first time. She set me up a follow up appt but was not too friendly on the phone, she acted like it was my fault that the contacts were blurry. The second time (when I went in for the follow up on 3-7-20) they told me to put in a different type of contacts they even marked which ones were for the left and right eye and the doctor checked my eyes. They were running behind so they were trying to do the follow up as quickly as possible. They gave me a prescription and said if I have a problem to call. While I was looking at the prescription and the last pair of trials (last night) I noticed that they had marked the wrong contacts for each eye. I've been wearing them wrong for 3 days. They marked the contact for my right eye as L and the contact for my left eye as R. When I called to tell them about it they did not seem to care. I will not go back to lenscrafters next year. They seem like they are trying to see as many patients as they can and don't care if you have any issue.","comment":{"@type":"Comment","name":"","datePublished":"2020-03-17T20:20:39.223Z","text":"Hi Cornelia, thank you for your review. We value you as a customer and are sorry to hear about your experience. Customer service and satisfaction are very important to us. Please go to bit.ly/LC-LUX so we can follow up with you directly."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jessica English"},"datePublished":"2020-03-06T03:38:53.452Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Dr. Gilliam did a great job with our kids. He made them feel less nervous during the exam by telling jokes. Everyone in the office was very nice. When it came time to choose glasses for my son the staff at Lens Crafters were very helpful in breaking down our insurance policy. Additionally, we are grateful for the protection plan that is offered. It gives us a peace of mind in case the glasses get damaged in any way.","comment":{"@type":"Comment","name":"","datePublished":"2020-03-19T03:36:34.227Z","text":"Hi Jessica! Thanks for your review. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Conklin Family"},"datePublished":"2020-03-06T02:05:06.028Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Awesome group of people","comment":{"@type":"Comment","name":"","datePublished":"2020-03-19T03:39:25.565Z","text":"Hi Asem! Thank you for your review. Our associates are some of the best around and we are always happy to hear our customers feel the same! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Top to Bottom Home Inspection"},"datePublished":"2020-02-14T18:42:59.357Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I have bought 2 sets of glasses from them, I have had good luck with these guys. The staff was fast and extremely nice to me, I would recommend them to anyone.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Goldie Tolley"},"datePublished":"2020-02-02T16:11:39.324Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Arpita Nandi"},"datePublished":"2020-01-30T23:18:37.861Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Staffs are overall courteous. However they messed up my prescriptions. This is a repeated problem with me, they did the same with my kid’s glasses. Their answer is ‘mistake happens’.","comment":{"@type":"Comment","name":"","datePublished":"2020-02-24T17:39:25.186Z","text":"Hi Arpita, thank you for your review. We are sorry to hear about errors with the prescriptions. We aim to consistently meet and surpass customers' expectations. Please go to bit.ly/LC-LUX so we can follow up with you directly."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Linda Bailes"},"datePublished":"2019-11-18T18:43:17.958Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"This was my first eye exam with LensCrafters of Johnson City. I was extremely happy with my experience. Everyone was friendly and professional. I was greeted immediately upon arrival and only waited a couple of minutes before my eye exam, which was a few minutes early actually. The technician was very helpful, friendly , and accommodating. Dr. Ledford gave a detailed examination and answered my questions thoroughly.","comment":{"@type":"Comment","name":"","datePublished":"2019-11-25T17:15:46.423Z","text":"Hi Linda! Thank you for your review. Our personnel are some of the best around and we are always happy to hear our customers feel the same! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Holli Wills"},"datePublished":"2019-09-08T20:28:21.102Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"I came to pick up contacts that were ordered that took a month to come in. I drove 45 minutes to the store during posted operating hours. Even though the staff were sitting at the desk, they said they were closed.... that is very disappointing since I have always had a great experience with them in the past.","comment":{"@type":"Comment","name":"","datePublished":"2019-09-17T18:34:07.455Z","text":"Hi Holli, thank you for your review. We are sorry to hear about your experience. We aim to consistently meet and surpass customers' expectations. Please go to bit.ly/LC-LUX so we can follow up with you directly."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Mary Pousa"},"datePublished":"2019-06-06T16:05:16.477Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"The employees Do Not do their jobs in calling customers when glasses are ready. The only thing they did promptly was take my money.","comment":{"@type":"Comment","name":"","datePublished":"2019-06-14T19:01:16.56Z","text":"Hi Mary Pousa, thank you for your review. We value your feedback as it helps us improve our service. Please go to bit.ly/LC-LUX so we can follow up with you directly to learn more and to resolve any outstanding issue."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"James Elliott"},"datePublished":"2019-03-12T14:01:12.84Z","reviewRating":{"@type":"Rating","ratingValue":"2","bestRating":"5"},"reviewBody":"My wife and I went to lenscrafter to purchase glasses for us both. I will say the lady that helped us was very good and nice. After we settled on a price and had our exams. We paid for everything especially with the additional insurance. At no time was there any mention of additional charges. 8 or 9 months later I scratched my lenses and called them. A boy answered and informed me I had to pay an additional charge up front before they would start my replacement.\nWe have neither one been happy with our prescription from the start.\nNeedless to say, unless there is some response from lenscrafter we will NOT be going back.\nIt's not like it was a few years ago. Before this I liked there service very much, but not now","comment":{"@type":"Comment","name":"","datePublished":"2019-03-26T13:57:30.288Z","text":"Hi James, thanks for your review. We are sorry to hear about your scratched lenses. Please go to https://bit.ly/LC-Support so we can follow up with you to work to have the matter addressed."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Dan Rieks"},"datePublished":"2019-01-17T01:19:01.267Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"It was another great experience. I did have a small problem which was immediately corrected and at no cost to me. Will continue to go there very helpful and friendly staff.","comment":{"@type":"Comment","name":"","datePublished":"2019-01-18T19:38:06.906Z","text":"Hi Dan Rieks! Thanks for your review. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Paige Wills"},"datePublished":"2018-08-23T02:10:50.024Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"They were awful. Ordered new lenses, was told it would be a week ended up being a month before they came in. Then was scheduled to have them cut for my frames and they told me the wrong date that the cutter was there. They were rude and acted as if I was stupid. I will not be going back.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"R Snapp"},"datePublished":"2018-08-18T19:50:52.072Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"I had been a satisfied customer for 8 years. That certainly came to a screeching halt at this store. My glasses were not ready on time, in fact, it took about a month. When I checked on them, it took 2 days and several calls to find out where they were. I was promised to be kept updated. When they finally arrived a month after they were ordered, the wrong lens was ordered. I refused the glasses, and was told a refund would be issued the next day. It has been 12 days and no refund. Stay far away from these people!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"RMLEE77"},"datePublished":"2018-08-01T20:48:35.631Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Do not get your glasses from this store. Their eye exam doctor is ok, but the store is full of completely incompetent people that lack attention to detail. I've bought several pairs of glasses from them in the past and my most recent experience was by far the worst. I ordered a set of frames a month ago, after two weeks of no calls emails or texts I called them to ask if they were ready. The lady said they had already been there a week and it was noted that I was called. I received no calls and there were no voicemails on my phone. I went into the store expecting to get the new glasses just in time for my trip. She pulled them out and immediately I saw the prescription was incorrect. They sent them back to be corrected. It's now been two more weeks. I was called and told they had now accidentally sent them to the wrong LensCrafters in California and they would over night them. It's been yet another week and I called to be told oh it'll be a couple more days... This store is pathetic. God forbid anyone needs glasses in a timely manner to be able to function. I will never be going back to this store again. Now I'll probably be told my warranty is from the time of purchase and not time of delivery...","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Cory Flynn"},"datePublished":"2018-01-18T20:49:30.816Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"This store repeatedly lied to me about how long it would take for my glasses to come in. I was told when I ordered that to expect them in less than 7 days. After 7 days, I called in and was told that they were probably a day away. On day 9, I was told that someone misspoke because the real wait was typically 10-12 days. On day 12, I was told well they seem to be delayed but they confirmed that they had been shipped and might be in tomorrow. On day 14, I was told they hadn't left Oakley yet and that the minimum wait time was always 2 weeks....They will ship \"soon\" from Texas by GROUND. The only wait time I have now is that it was a minimum of 2 weeks....and it's already been 2 weeks.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Scottie Ramsey"},"datePublished":"2017-12-29T17:34:40.753Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Deanna Marcus"},"datePublished":"2017-11-09T19:37:46.893Z","reviewRating":{"@type":"Rating","ratingValue":"4","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Mark Myers"},"datePublished":"2017-07-10T21:44:34.141Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"We're done with LensCrafters, every stinking time there is something wrong with our glasses.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Patrick Stowe"},"datePublished":"2016-11-15T19:03:20.901Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Holy crap this i the slowest place to go get glasses. This is my 3rd time here and everytime i have had to spend an hour or more here. Today i just stopped by to pick up and still spent 30 min and counting as i am still standing here waiting for one of the 3 people to help me or even ask what i am here for.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Sarah Cox"},"datePublished":"2015-06-26T15:32:21.259Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I've been getting my glasses from the LensCrafters in the Johnson City Mall for many, many years now, and they have always had a wide selection of frames to choose from and, more importantly, excellent customer service.\n\nLast night I sat on my glasses by accident and the earpiece broke off. I took them to Lenscrafters this morning, and while they weren't able to reattach the earpiece, they were able to replace it with a similar earpiece salvaged from a pair of donated frames they had in the back -- and it didn't cost me a dime.\n\nI highly recommend LensCrafters to anyone in need of glasses. You'll be treated well every time you come in, and you'll never be charged for repairs to the frames.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}}]</script>
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DEDICATED TO YOUR EYES
Discover excellence in every detail at LensCrafters. Visit us for your personalized eyecare experience and find your perfect look! Get 40% off Prescription Glasses (includes designer frames + lenses). Schedule your eye exam now. We accept most vision insurance plans, including: Aetna, EyeMed, Humana, United Healthcare Vision, Davis Vision by Versant Health and many more. At LensCrafters all prescriptions are welcome!

The Mall At Johnson City

Closed. Opens today at 9:30 AM
4.6 out of 5.0
(279 Google Reviews)
Find available eye exam appointments
And more appointments available
for you and your family
schedule now
Or call
(423) 282-2882

Store Information

2011 N Roan St
Johnson City, TN 37601-3130
Get Directions
Phone:(423) 282-2882

Store Hours

Tuesday9:30 AM - 8:00 PM
Wednesday9:30 AM - 8:00 PM
Thursday9:30 AM - 8:00 PM
Friday9:30 AM - 8:00 PM
Saturday9:30 AM - 8:00 PM
Sunday12:00 PM - 6:00 PM
Monday9:30 AM - 8:00 PM

Eye Doctors at this Store

Dr. Torrey J. Carlson & Associates-undefined

Dr. Torrey J. Carlson & Associates

Independent Doctor of Optometry

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The destination for vision insurance members. Many insurance plans accepted.
Call us at (423) 282-2882 to learn more.

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40% OFF PRESCRIPTION GLASSES

(Includes designer frames + lenses)
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50% OFF AN ADDITIONAL PAIR*

*some restrictions apply
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UP TO $200 OFF

an annual supply of contact lenses
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Eyeglasses
See in style with prescription lenses for a tailor made experience and complete vision solutions.
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Sunglasses
Find designer sunglasses that'll keep you stylish and protected from the sun's rays. Buy sunglasses online or in-store that work perfectly with your personality and lifestyle.
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Be free to move with contact lenses to see naturally, safe and convenient for physical activities.
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Ray-Ban
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Prada
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What should I bring to my eye exam?
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Do I have to have my eyes examined by an eye doctor at LensCrafters to get a new pair of glasses?
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What is the difference between an eye exam and a vision screening?
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Is a contact lens exam different than an eye exam?
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Why should I get an eye exam?
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Can I schedule and get an eye exam in the same day?
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Can I bring the glasses I bought online for fitting and adjustment in store?
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How do I know if my child needs glasses?
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Visit us at LensCrafters 2011 N Roan St

2011 N Roan St LensCrafters is dedicated to providing quality eyecare to ensure you always see your best. We offer comprehensive eye exams, a complete range of premium lens solutions and a wide assortment of designer brands including Prada, Versace, Dolce & Gabbana, Ray-Ban, Oakley, Persol and many more. We accept most vision insurance plans, including: Aetna, EyeMed, Humana, United Healthcare Vision, Davis Vision by Versant Health and many more. At LensCrafters all prescriptions are welcome!
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Google Reviews forLensCrafters Johnson City, TN

4.58/5
(286 reviews)
Jamie Floyd
March 19, 2025
5.0/5
Awesome people! Great service! Would highly recommend!!
Response from LensCrafters
March 20, 2025
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
shane smith
March 09, 2025
5.0/5
Mark was great!! He helped me pick the perfect sunglasses!!
Response from LensCrafters
March 10, 2025
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
tiffsny rowland
February 14, 2025
5.0/5
Johnson City Lens Crafters is awesome. Mark took care of my problem with my glasses and I really appreciate it! Great customer service!
Response from LensCrafters
February 14, 2025
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
  • ...
Shabazz Eum
February 11, 2025
5.0/5
Nicest people ever! Was in and out so fast and didn't have any unanswered questions.
Response from LensCrafters
February 12, 2025
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Roc Hess
January 14, 2025
2.0/5
Stopped in last week for new glasses and noticed signs in the windows stating 50%off. I found some frames I liked and sat down with an associate to run the numbers. She ran the numbers first by using my insurance benefit and then their 50% off sale. Using my insurance the cost was $624 and using their, supposed, 50% off it was $518. I told her I wanted to shop around and then left the mall. The next day I found basically the same frames at a competitors store, not advertising 50% off, and my price was $198 using my insurance benefit. So, what does that tell you about LensCrafters 50% off sale!!!
Response from LensCrafters
January 15, 2025
Thank you for your review. We are sorry to hear that your experience at LensCrafters did not meet your expectations. We strive to provide the best customer service in the industry. Please go to www.luxotticacustomercare.com/lenscrafters/careform so we can work to correct this issue for you.
Chad Hyder
December 26, 2024
5.0/5
The staff was very helpful and helped me tremendously. Great service
Response from LensCrafters
December 27, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
  • ...
Kenneth Cassell
December 14, 2024
5.0/5
Response from LensCrafters
December 17, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
L G
November 21, 2024
1.0/5
The employees are very rude, it’s not the Lenscrafters it used to be. I’ve been going there a lot longer than employees have work there. They think it’s the customers that’s rude. They don’t think there’s anything wrong with them. They don’t know nothing about sales. I used to love to get my eyes checked then go next-door and pick out some nice glasses but not anymore… I blame headquarters Thanks, God bless us all~
Response from LensCrafters
November 22, 2024
Thank you for your review. We are sorry to hear that your experience at LensCrafters did not meet your expectations. We strive to provide the best customer service in the industry. Please go to https://luxotticacustomercare.com/lenscrafters/careformso we can work to correct this issue for you.
Mark Orndorff
November 16, 2024
5.0/5
Response from LensCrafters
November 19, 2024
Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!
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sonofuberton
November 04, 2024
5.0/5
Tanner was very helpful and patient. He made valuable suggestions due to the weight of my lenses. He also had a sense of humor. A very pleasant experience -- except for the cost 😁
Response from LensCrafters
November 07, 2024
Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!
David Burgin
October 30, 2024
5.0/5
I bought my glasses 2 years ago from LensCrafters in the Mall. I lost my nose piece and brought them in for repair. Mark at LC, replaced the nose piece, cleaned my glasses, and made sure I was pleased. He did not charge me. Great customer service!
Response from LensCrafters
November 04, 2024
Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!
Timothy Abee
October 19, 2024
4.0/5
Not bad! And I thank them for having more transition glasses colors than any glasses company place you even go to!
Response from LensCrafters
October 22, 2024
Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  
  • ...
Kevin Nordyke
October 09, 2024
5.0/5
From the exam to the frame and lens procedure it was very professional and smooth. My representative Caleb was very thorough.
Response from LensCrafters
October 14, 2024
Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!
Alana Moore
September 12, 2024
5.0/5
Can always count on great friendly customer service with Danielle. She took time to explain our options with no added pressure to buy at all. Her and the rest of the staff are always so helpful. Also the options available at this location made it easy to find the perfect frame for me. Wasn’t overwhelming at all.
Response from LensCrafters
September 20, 2024
Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!
Jason Horne
September 07, 2024
5.0/5
Danielle provides the best of all customer service.
Response from LensCrafters
September 10, 2024
Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
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Alex D
September 01, 2024
1.0/5
I have vision insurance with exams covered in that. My wife had to pay 39 dollars for some imaging that was required. I had an exam done somewhere else and it was all covered. This place is a scam.
Response from LensCrafters
September 18, 2024
Thank you for your review. We are sorry to hear that your experience at LensCrafters did not meet your expectations. We strive to provide the best customer service in the industry. Please go to https://luxotticacustomercare.com/lenscrafters/careform so we can work to correct this issue for you.
Wanda Myers
August 28, 2024
5.0/5
I bought glasses at the Lens Crafters retail store in Johnson City.The sweet lady who waited on me was Catherine. She was very helpful and helped me get a great deal on my glasses.
Response from LensCrafters
August 29, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
faith rice
August 11, 2024
5.0/5
Wonderful service & great selection. Astin was very knowledgeable, attentive, & helpful. She was very stylish so I trusted her opinion on which frames to choose & I could not be happier with my experience.
Response from LensCrafters
August 12, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
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Samuel Lucas
August 11, 2024
5.0/5
Astin was helpful getting me the perfect glasses thank you so much!
Response from LensCrafters
August 12, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Jam Lee
July 17, 2024
5.0/5
Penny was very knowledgeable, and very patient with us when it came to choosing the styles of our glasses. Very convenient One stop shop.
Response from LensCrafters
July 18, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
will havron
July 16, 2024
5.0/5
Response from LensCrafters
July 17, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
  • ...
Casey Crumly
July 11, 2024
5.0/5
Pennie was amazing!! She was awesome with my daughter and helped her get the perfect frames!
Response from LensCrafters
July 12, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
William Chandley
June 16, 2024
1.0/5
This is for LensCrafters in the mall. Terrible service. The guy working the counter did not have a clue about his job. The lady he kept asking questions to told him “oh you can give him quotes” he had no clue. Waited 25-30 mins for a quote that told me nothing about the lens quality or type. Would not recommend this place to anyone! Went to Walmart bought the same frames and my lens for 240 dollars cheaper than what they quoted me. Don’t waste your time with this poorly run business!
Beverly M
May 29, 2024
5.0/5
Friendly well informed staff and all latest name brands and styles. Would shop anywhere else. Just ❤️ ❤️❤️
Response from LensCrafters
May 30, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
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Sara O’Daniel
May 28, 2024
5.0/5
Very nice and helpful associates and the 30 day return policy is much appreciated
Response from LensCrafters
May 29, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Average
May 25, 2024
5.0/5
Response from LensCrafters
May 26, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Manul Awasthi
May 21, 2024
5.0/5
Response from LensCrafters
May 22, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
  • ...
Nancy Puckett
April 19, 2024
5.0/5
Response from LensCrafters
April 20, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Savanna Nelson
April 13, 2024
5.0/5
The doctor did really well explaining some complications I had after getting LASIK somewhere else three years ago. The glasses sellers were also very helpful and friendly. Having same day availability is also a huge plus. No paperwork to worry about either
Response from LensCrafters
April 14, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Brittney Craft
April 13, 2024
5.0/5
Response from LensCrafters
April 14, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
  • ...
GW Tolley
April 02, 2024
5.0/5
Bianca “B” is very knowledgeable and professional. She took the time to “LISTEN” and understand what I was needing and looking 👀 for. She is also very polite. 10 out of 10 STARS ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ ⭐️
Response from LensCrafters
April 03, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Melinda Williams
March 28, 2024
5.0/5
Wonderful experience with great service.
Response from LensCrafters
March 29, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Brandon
March 18, 2024
5.0/5
Everyone was very helpful and excellent customer service.
Response from LensCrafters
March 19, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
  • ...
Ashley Dillingham
February 20, 2024
5.0/5
Response from LensCrafters
March 01, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Samantha Williams
February 02, 2024
5.0/5
Very nice staff
Response from LensCrafters
February 03, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Martha Clark
January 23, 2024
3.0/5
The reception and checkin was fine but they schedule tooany pts at one time. The Dr. Was in a hurry and he found macular degeneration in my eyes so I had a lot of questions but he seemed stressed out and in a hurry to get the next pt. In.
Response from LensCrafters
January 23, 2024
Thank you for your review. We are sorry to hear your experience at LensCrafters did not meet your expectations. We strive to train our associates to be the best in the marketplace. Please go to http://ms.spr.ly/6260iQxrA so we can follow up and redirect your concern to appropriate person.
  • ...
Thomas Sanko
January 12, 2024
1.0/5
Absolutely horrible experience. Don’t call the number on the listing as it you will not be able to talk to anyone in the store. When you do call the number you will get the business center and deal with absolutely rude representatives.
Response from LensCrafters
January 15, 2024
Thank you for your review. We are sorry to hear your experience at LensCrafters did not meet your expectations. We strive to train our associates to be the best in the marketplace. Please go to http://ms.spr.ly/6263iUN2N so we can follow up and redirect your concern to appropriate person.
Lauren T
December 06, 2023
5.0/5
Pennie was absolutely amazing! She was informative, helpful and very kind. Highly recommended.
Response from LensCrafters
December 07, 2023
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Ryan Walton
November 28, 2023
5.0/5
The atmosphere here is truly one of patient care! Every person I interacted with was pleasant and helpful. They even walked me next door to select my glasses. The gentleman who assisted me there was very gracious and caring, even helping me make a decision on my frames. Overall 10/10!
Response from LensCrafters
November 29, 2023
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
  • ...
Karding Encarnacion
November 09, 2023
5.0/5
Very accomodating staff
Response from LensCrafters
November 10, 2023
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Braves Fan
October 21, 2023
5.0/5
I went into LensCrafters to get new glasses. Great experience. Billy was very helpful and friendly and he was very knowledgable about the products and insurance stuff.
Response from LensCrafters
December 12, 2023
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Diego Escudero
October 21, 2023
5.0/5
Loving my new glasses, all thanks to Nicholas !!!!!
Response from LensCrafters
December 12, 2023
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
  • ...
Sara Jones
October 21, 2023
5.0/5
Amazing customer service all around! Love my new glasses and Angie went above & beyond fitting me with the lenses I needed.
Response from LensCrafters
December 12, 2023
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Paul Alvarado
October 21, 2023
5.0/5
As I get older so do my eyes and it was time for a new pair. I was helped by a young man named Nicholas. I wanted a pair just like my old ones but also something to spice up the look. He was so helpful and helped me searched until I found the ones. I am so thankful
Response from LensCrafters
December 08, 2023
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
565.gabriela
October 21, 2023
5.0/5
Nicholas was such a big help! Recently I moved to Tennessee and during the move my glasses got lost . I was worried on how I would be able to do everyday things without them . He assured me we would find a pair that would not only cater to my eyes but style! Not to mention it didn’t break the bank either. I am so grateful and recommend him to everyone❤️
Response from LensCrafters
December 08, 2023
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
  • ...
Ben Holley
October 21, 2023
5.0/5
Nicolas is very kind and knowledgeable about the products! If you need new glasses go see him for sure!
Response from LensCrafters
December 08, 2023
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Kaitlyn Holley
October 21, 2023
5.0/5
Nicolas Holley helps all customers find their perfect pair! The service is incredible and he helps instill confidence through a difficult process! I’m thankful for this place and all the assistance they provide through crafting lenses.
Response from LensCrafters
December 08, 2023
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Molly Otey
October 21, 2023
5.0/5
Nicolas was amazing at his job
Response from LensCrafters
December 08, 2023
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
  • ...
mark carr
October 20, 2023
5.0/5
Wonderful service, Angie is very knowledgeable, friendly, and professional. Will be returning for all my optical needs. Clean pleasant atmosphere
Response from LensCrafters
October 21, 2023
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Phyllis Carr
October 20, 2023
5.0/5
I have to say had the best experience at Lenscrafters in the Johnson City Mall...talked with Angie and was very impressed with her vision knowledge....I was treated respectively and was well informed on my eyeglass needs while she patiently helped me with a smile. I WILL DEFINETLEY do all my optical needs with her and the friendly staff...thanks to all the wonderful employees especially Angie E.
Response from LensCrafters
October 21, 2023
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
  • ...

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