<script type="application/ld+json">{"@context":"http://schema.org","@type":"SpecialAnnouncement","name":"DEDICATED TO YOUR EYES","text":"Discover excellence in every detail at LensCrafters. Visit us for your personalized eyecare experience and find your perfect look! <b>Get 40% off Prescription Glasses (includes designer frames + lenses).</b> Schedule your eye exam now. We accept most vision insurance plans, including: Aetna, EyeMed, Humana, United Healthcare Vision, Davis Vision by Versant Health and many more. At LensCrafters all prescriptions are welcome!","category":"https://www.wikidata.org/wiki/Q81068910"}</script><script type="application/ld+json">{"@context":"http://schema.org","@type":"AggregateRating","itemReviewed":{"@type":"LocalBusiness","name":"Quail Springs Mall"},"ratingValue":"4.4 out of 5.0","reviewCount":183}</script><script type="application/ld+json">[{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Grace Wood"},"datePublished":"2025-04-05T02:32:57.225Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Elizabeth Pascual"},"datePublished":"2025-04-02T23:40:44.891Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I brought in a new pair of sunglasses I received as a gift that was missing a screw in the frame. Dana was able to repair them within minutes and took great care of me!","comment":{"@type":"Comment","name":"","datePublished":"2025-04-04T00:32:27.131Z","text":"Thank you for your review! \nWe are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. \nWe hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Shea"},"datePublished":"2025-04-02T23:40:39.246Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I had such a quick, and great experience while getting a new pair of glasses and sunglasses. Craig was very helpful and answered any questions I had. I was happy with the selection and was impressed with how speedy everything was.","comment":{"@type":"Comment","name":"","datePublished":"2025-04-03T16:13:13.927Z","text":"Thank you for your review! \nWe are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. \nWe hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Christian Magueyal"},"datePublished":"2025-03-08T06:07:23.825Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Dana helped me find the perfect pair of sunglasses","comment":{"@type":"Comment","name":"","datePublished":"2025-03-09T02:35:16.415Z","text":"Thank you for your review! \nWe are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. \nWe hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Casey Yeager"},"datePublished":"2025-02-20T20:18:32.605Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The best people and extremely helpful","comment":{"@type":"Comment","name":"","datePublished":"2025-03-05T16:57:14.682Z","text":"Thank you for your review! \nWe are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. \nWe hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"YO Mama"},"datePublished":"2025-01-21T16:49:34.678Z","reviewRating":{"@type":"Rating","ratingValue":"2","bestRating":"5"},"reviewBody":"The fact that this location took the lab out of the store and now everything has to be shipped out, is ridiculous!\nI'm on day 10 of purchasing glasses and still won't have them for 4 or so more days...they haven't even shipped yet because apparently the lab is backed up! This is UNACCEPTABLE!!\nMy sales guy, Craig was amazing so I just have issue with the rest of the process!!! There's NO reason they should take this long. I hadn't been to Lenscrafters in a few years and unfortunately this type of issue will result in me not using them again if they don't change things!!!!!\n\n**Friday, Jan. 24...\nCalled on Tuesday, the day my glasses should've been in. Was told they were finishing them up and they'd then ship. Asked how long that would take, was told \"hopefully Friday or Saturday\". Called today and was told \"they've shipped and should be here any day\", I asked about what day and was told \"probably Monday maybe\". Was given weather as an excuse because the lab is in Atlanta.\nI'm sorry but waiting now OVER 2 weeks for glasses, will be the reason this will be my last purchase from LensCrafters! I bet if payment didn't have to be made until you pick up glasses, they'd go faster!","comment":{"@type":"Comment","name":"","datePublished":"2025-01-22T09:02:41.647Z","text":"Thank you for your review. We are sorry to hear that your experience at LensCrafters did not meet your expectations. We strive to provide the best customer service in the industry. Please go to www.luxotticacustomercare.com/lenscrafters/careform so we can work to correct this issue for you."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Janna Hefley-Wade"},"datePublished":"2025-01-14T16:03:17.077Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Dana was so helpful & nice! She ordered my lenses & explained the process to me beautifully. I will recommend her location to my friends bc of Dana!","comment":{"@type":"Comment","name":"","datePublished":"2025-01-15T02:47:57.522Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Mignonne Jarman"},"datePublished":"2025-01-05T17:48:49.011Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Dana was amazing great customer service","comment":{"@type":"Comment","name":"","datePublished":"2025-01-06T04:06:25.923Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Lynne Skaggs"},"datePublished":"2024-12-18T22:55:37.828Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-12-19T05:38:48.636Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Marlo Ramsey-Austin"},"datePublished":"2024-12-10T05:26:51.271Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Quail springs mall location is the best.","comment":{"@type":"Comment","name":"","datePublished":"2024-12-10T18:59:55.645Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Elise Carter"},"datePublished":"2024-11-26T17:26:39.292Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Corey was the man who assisted me, very well mannered. I came in and asked if he possibly had a screw for my glass and he fixed them in less than 15 minutes. Very satisfied!!","comment":{"@type":"Comment","name":"","datePublished":"2024-12-04T19:30:50.049Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Michael Houston"},"datePublished":"2024-11-24T21:31:05.637Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Dana at the Quail Springs location was amazing!! I’d been struggling for over an hour trying to swap my lenses out. I took them to her and she had me done in under 5 minutes!! Excellent customer service and super friendly. Thanks again!!","comment":{"@type":"Comment","name":"","datePublished":"2024-11-26T21:20:05.682Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Barbara"},"datePublished":"2024-11-22T20:25:20.21Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I visited on a Wednesday and met Kim who was extremely helpful. I wanted a few days to think about the frames. I went in again today, and Dana was great as well! Pretty frames and a fair price.","comment":{"@type":"Comment","name":"","datePublished":"2024-11-26T20:31:45.895Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Brandy McDonald"},"datePublished":"2024-11-17T19:37:36.302Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Brought my mom in to get her glasses and Kimberly was amazing! She went above and beyond for us! We took a lot of her time that day as we made several changes to the order and she was fabulous! Great job, and thank you so much!","comment":{"@type":"Comment","name":"","datePublished":"2024-11-18T19:34:43.317Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Chad Thompson"},"datePublished":"2024-11-12T18:53:50.835Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-11-13T20:55:09.262Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jalicia Brewer"},"datePublished":"2024-09-28T01:11:43.245Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-10-03T18:47:15.235Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Shelley Nunley"},"datePublished":"2024-09-14T22:01:04.516Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I had been in this location about 6 weeks ago with glasses purchased online from a retailer that EyeMed uses. I needed adjustments & also had some questions about the frames & Transition tint. My EyeMed allows me to get adjustments on these frames purchased online free at LensCrafters locations. The store assistant manager, Kimberly, helped me. She was incredibly knowledgeable & friendly. I ended up returning the online glasses as they had much bling and EXTREMELY heavy. They hurt my ears. Once my return was complete & benefits reinstated, I came back to this LensCrafters location. I called making sure that Kimberly was working because I was so impressed with her, I definitely wanted her help with my purchase. She is amazing! Gave me her honest opinion, which I appreciate very much. Many times, I feel sales associates tell me what they believe I want to hear, regardless of what they really think. Kimberly never gave me that impression. Looking forward to getting my new glasses & I have no doubt that if they are not perfect, Miss Kimberly will make certain they end up that way! She’s definitely an asset to this location & I appreciate her assistance very much!","comment":{"@type":"Comment","name":"","datePublished":"2024-09-20T18:13:32.641Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Precious PMJ"},"datePublished":"2024-08-17T13:48:39.607Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Mrs.Dana, Kimberly and Craig always make sure .I'm taken care of.\n\nThey were very honest and thoughtful during the entire process.","comment":{"@type":"Comment","name":"","datePublished":"2024-09-13T20:27:47.746Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again! Thank you for being a valued Lenscrafters customer."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Amy Arehart"},"datePublished":"2024-08-11T18:51:57.425Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I had the pleasure of working with Kim Robb and had a great experience! She was very knowledgeable, patient, and friendly!\n\nThank you!","comment":{"@type":"Comment","name":"","datePublished":"2024-08-12T03:34:25.873Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Amy Hiller"},"datePublished":"2024-08-08T23:50:33.895Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Kimberly was such a great help. Highly recommend","comment":{"@type":"Comment","name":"","datePublished":"2024-08-09T07:07:02.202Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Carolyn"},"datePublished":"2024-08-05T20:49:49.293Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Kim took care of me in the middle of a Sunday afternoon. She straightened the temples, put a lens back in, adjusted the frame. and cleaned them in a short time. She sent me on my way as I was thinking that the next time I need new frame and lenses, I will go straight to Lens Crafters. Thank you for your caring service.\nGratefully,\nCarolyn","comment":{"@type":"Comment","name":"","datePublished":"2024-08-06T05:41:15.853Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jon Benton"},"datePublished":"2024-08-04T19:01:07.995Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Kim took care of my nose-pads on my Oakley glasses with speed, efficiency, and friendly service.\n\n10/10 would recommend!","comment":{"@type":"Comment","name":"","datePublished":"2024-08-05T03:29:07.336Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Melissa Brown"},"datePublished":"2024-07-30T16:07:57.675Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Kim was very helpful in picking out frames and also helped us save a lot of money. I would definitely recommend coming here!","comment":{"@type":"Comment","name":"","datePublished":"2024-07-31T02:04:01.255Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Marie Claire Ahiable (Seffie)"},"datePublished":"2024-06-24T23:39:13.822Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Ms Dana was awesome. Will definitely be coming back.","comment":{"@type":"Comment","name":"","datePublished":"2024-06-25T06:17:31.095Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kristi Valliquette (KristiValli25)"},"datePublished":"2024-04-30T15:07:41.551Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-05-01T01:07:22.972Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Richard Jarman"},"datePublished":"2024-04-21T04:05:13.341Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Dana was very helpful and knowledgeable about everything I needed! Great experience all around!","comment":{"@type":"Comment","name":"","datePublished":"2024-04-22T01:43:06.763Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Starr Jones"},"datePublished":"2024-04-17T19:15:15.333Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Craig was awesome!! Start to finish quick easy process! Will definitely use and recommend to others","comment":{"@type":"Comment","name":"","datePublished":"2024-04-18T03:18:26.84Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Carolyn Shirley"},"datePublished":"2024-04-05T00:24:15.45Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Craig was a great help working with me to get just what I needed with my complicated prescription. He was patient, kind & very knowledgable.","comment":{"@type":"Comment","name":"","datePublished":"2024-04-06T00:23:43.243Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Annita Wooten"},"datePublished":"2024-03-24T01:03:29.809Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Excellent experience and great customer service!!","comment":{"@type":"Comment","name":"","datePublished":"2024-03-25T00:50:16.513Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Lucas K"},"datePublished":"2024-02-08T16:31:56.746Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great customer service! Kimberly found the right discounts to fit my budget for my top quality lenses. Go see her!","comment":{"@type":"Comment","name":"","datePublished":"2024-02-09T07:51:51.591Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Becca B"},"datePublished":"2024-01-25T22:06:43.057Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Came in today because I broke my glasses this morning. Kimberly was incredibly helpful. I've gone to LensCrafters in other places, including different states and she's by far one of the most helpful people I've encountered. I always have a hard time finding glasses, but I found 2 pairs I liked and Kimberly helped me with my decision. Thanks for your help Kimberly!","comment":{"@type":"Comment","name":"","datePublished":"2024-01-26T03:13:33.023Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Dominik Spears"},"datePublished":"2024-01-18T17:29:19.729Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very nice customer service , Dana was perfect! Very easy to pick out frames and buy!","comment":{"@type":"Comment","name":"","datePublished":"2024-01-19T06:30:44.902Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Floyd Tiger"},"datePublished":"2024-01-10T21:09:12.296Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Dana was very patient me and extremely helpful.","comment":{"@type":"Comment","name":"","datePublished":"2024-01-11T03:33:36.796Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Shawn T"},"datePublished":"2024-01-10T19:09:32.445Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Came in with 3 pairs of badly splayed out designer frames.\nDANA was super friendly and made them fit better than new!","comment":{"@type":"Comment","name":"","datePublished":"2024-01-11T04:38:06.953Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Molly Hancock"},"datePublished":"2024-01-03T01:19:15.415Z","reviewRating":{"@type":"Rating","ratingValue":"2","bestRating":"5"},"reviewBody":"I didn’t get the right glasses lol I got a pair I looked at but not the ones I was fitted for lol oh well","comment":{"@type":"Comment","name":"","datePublished":"2024-01-04T16:30:57.622Z","text":"Thank you for your review. We are sorry to hear your experience at LensCrafters did not meet your expectations. We strive to train our associates to be the best in the marketplace. Please go to http://ms.spr.ly/6267icrqJ so we can follow up and redirect your concern to appropriate person. "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Gary Gordon"},"datePublished":"2024-01-01T00:07:56.446Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I went to LensCrafters on Sunday, 12/31/23. I needed a screw replaced in my glasses. Not only did they do it promptly, the didn't let me pay them for it. They also cleaned my glasses. They treated me like a king. Although I didn't spend a dime there, I know where I'm going the next time I need glasses, or any other service! Thank you to Kim; your old-time customer service is deeply appreciated!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Nicole Bowden"},"datePublished":"2023-11-16T02:03:56.997Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Dana was nice and knowledgeable with helping me pick out eyeglasses and sunglasses!","comment":{"@type":"Comment","name":"","datePublished":"2023-11-17T08:33:23.934Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Michelle Reid"},"datePublished":"2023-10-30T19:21:40.246Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Dana was awesome so patient and kind to work with","comment":{"@type":"Comment","name":"","datePublished":"2023-10-30T20:19:03.098Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"James Anderson"},"datePublished":"2023-10-29T18:40:32.698Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"My wife and I went to the Quail Springs store with our prescriptions. We were waited on by Roberto and we enjoyed his expertise on Eyewear fashion and the fitting of the frames. We will shop there in the future.\nThanks Roberto","comment":{"@type":"Comment","name":"","datePublished":"2023-11-01T17:31:10.202Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Cynthia Davis"},"datePublished":"2023-10-25T20:32:19.561Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very friendly staff, clean facility.","comment":{"@type":"Comment","name":"","datePublished":"2023-10-26T02:12:50.752Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kenneth Vinson"},"datePublished":"2023-10-23T19:03:06.107Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Craig was very help and informative\nWas a good experience.","comment":{"@type":"Comment","name":"","datePublished":"2023-10-24T20:41:45.188Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Justine Caler"},"datePublished":"2023-10-16T16:31:45.216Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Craig was amazing! He was so knowledgeable and I loved my experience with him. I also loved that while looking at glasses, there were no pushy salespeople. They were all very nice and helpful.","comment":{"@type":"Comment","name":"","datePublished":"2023-10-17T06:21:34.864Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Elizabeth Bradbury"},"datePublished":"2023-10-09T20:49:32.071Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great customer service. I'm very pleased with the entire experience.","comment":{"@type":"Comment","name":"","datePublished":"2023-10-10T02:55:52.039Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"chuck adams"},"datePublished":"2023-09-04T03:08:04.721Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"We visited OKC Quail Spring Mall and were greeted by store manager Dana. Dana was very knowledgeable and assisted in frame selection and processing our insurance. I highly recommend you visit Dana at LensCrafters in Quail Springs Mall OKC.","comment":{"@type":"Comment","name":"","datePublished":"2023-09-05T16:54:16.492Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Shirley Carey"},"datePublished":"2023-09-01T20:17:26.715Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Their customer service is amazing and they have a large selection of high quality frames. Went in for a simple adjustment and they went above and beyond for me. Great store!","comment":{"@type":"Comment","name":"","datePublished":"2023-09-01T21:19:52.913Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"jay Daper"},"datePublished":"2023-09-01T18:05:14.067Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Dana thank you very much for your outstanding customer services👌","comment":{"@type":"Comment","name":"","datePublished":"2023-09-01T20:50:12.797Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Janice Steumann"},"datePublished":"2023-09-01T15:53:28.793Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"I came on here to verify if I was the only person treated badly, and other reviewers confirmed it was not just me. I thought it was due to my old age. I went in for new contacts and glasses, I also had a terrible experience with Vinnie. He was condescending and short tempered. I walked my business downstairs to Vision Works and was treated exceptionally. Visionworks reviews speak for themselves. My husband and I will never go back.","comment":{"@type":"Comment","name":"","datePublished":"2023-09-01T18:55:37.206Z","text":"Thank you for your review. We are sorry to hear your experience at LensCrafters did not meet your expectations. We strive to meet all of our customer needs. Please go to http://ms.spr.ly/62649n5Nj to follow up so we can redirect your concern to the appropriate person. "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Mark Curl"},"datePublished":"2023-08-23T01:58:51.728Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2023-08-23T16:08:26.408Z","text":" Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Heidi O"},"datePublished":"2023-08-18T23:11:57.66Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Vinny should be terminated and I am not sure why he is still working there. He became hostile in front of me and my daughter. He refused to adjust my glasses since I told him I was going to have to go to upper management with how I was not happy with them. Mind you I have purchased many frames at Lencrafters over time with no adjustment issues. He then threatened to call security on me when I told him I called him out on his rudeness and lack of customer service in front of my 9 yr old. She became very scared of this man and how he was threatening me. I will absolutely be taking this up now with upper management.I was also told he harasses moms with kids that come in. This was told to me when I called the other local store. Why is he still there? Management better wake up because this man is a liability. And because of his pattern with treatment of those with kids, his refusal to service me is discrimination.","comment":{"@type":"Comment","name":"","datePublished":"2023-08-18T23:49:38.04Z","text":"Hi there, thank you for your review. We are sorry to hear about your experience. Please go to http://ms.spr.ly/626193kC1 to follow up so we can work to correct this issue. \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Abdullah Alsuhaibani"},"datePublished":"2023-08-17T00:27:59.676Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Ms Dana she was very helpful Thank you!!","comment":{"@type":"Comment","name":"","datePublished":"2023-08-17T00:39:41Z","text":" Hi! Thank you so much for your review. We are excited to hear Dana was able to help make your experience in LensCrafters a great one. We look forward to seeing you again! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Harley Holland"},"datePublished":"2023-08-14T15:48:06.78Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Dana was so helpful! I walked in asking for help as I had fallen a few days ago and messed up my glasses with no idea where to take them to get them fixed. She fixed them up for me so quickly and was incredibly friendly!","comment":{"@type":"Comment","name":"","datePublished":"2023-08-15T20:39:33Z","text":"Thank you for your feedback! We are happy to hear about your positive experience and look forward to serving you! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Bryce Maddox"},"datePublished":"2023-08-02T03:25:36.458Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I’ve been saving up money to buy new frames for awhile, a friend suggested checking out the mall, I walked in and two gentlemen were there, dressed like a million bucks, I asked to get my lenses cleaned, no questions asked vin went to work. We made a few jokes and I immediately felt at ease. I will be getting my frames from this store, no doubt about it.","comment":{"@type":"Comment","name":"","datePublished":"2023-08-02T15:15:26.029Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"T. Parrish"},"datePublished":"2023-07-31T04:52:28.998Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The employees are knowledgeable and well trained in how to fit and adjust glasses to each specific person.","comment":{"@type":"Comment","name":"","datePublished":"2023-08-02T01:32:21Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Neal Michal"},"datePublished":"2023-07-25T15:52:01.423Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"My glasses broke. Bonnie fixed them like new. No charge ! Thank you so much.","comment":{"@type":"Comment","name":"","datePublished":"2023-07-25T16:41:00Z","text":" Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again.\n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Roxie Coburn"},"datePublished":"2023-07-24T16:25:52.998Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Dana was so knowledgeable and kind","comment":{"@type":"Comment","name":"","datePublished":"2023-07-24T22:06:03Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Christine Swiger"},"datePublished":"2023-07-06T23:27:39.103Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The person that helped me Dara, was the greatest! She helped me pick which glasses looked the best and then helped me get the best price.","comment":{"@type":"Comment","name":"","datePublished":"2023-07-19T02:40:59Z","text":"Hi! Thank you so much for your review. We are excited to hear Dara was able to help make your experience in LensCrafters a great one. We look forward to seeing you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Laurie Southard"},"datePublished":"2023-06-29T18:53:31.132Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Speedy Gonzales"},"datePublished":"2023-06-29T18:53:13.583Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Chandler Griffith"},"datePublished":"2023-06-28T16:54:58.21Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"This location is lucky to have Vinnie. Very kind, helpful, and knowledgeable. I like that they don't breathe down your neck while looking, and the frame selection is fantastic. I would recommend and will return for all my vision needs.","comment":{"@type":"Comment","name":"","datePublished":"2023-06-29T02:45:56Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Howard Hinton"},"datePublished":"2023-06-18T03:15:13.171Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Dana was very helpful with repairing my wife’s sunglasses. Great customer service, highly recommended.","comment":{"@type":"Comment","name":"","datePublished":"2023-06-23T14:46:28.568Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Andrea Jarman"},"datePublished":"2023-06-03T20:37:37.22Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Dana is so helpful and patient! She listened to all my questions and concerns and helped me find the perfect pair for me!","comment":{"@type":"Comment","name":"","datePublished":"2023-07-11T20:45:05Z","text":" Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Shawna Boyd"},"datePublished":"2023-05-26T20:32:39.76Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Vinnie Jones was so helpful and sweet","comment":{"@type":"Comment","name":"","datePublished":"2023-06-02T19:10:19Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Shane Mulzet"},"datePublished":"2023-05-25T17:42:00.491Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Went in after an eye exam next door (Craig was great and nice to talk with). Both Vinnie and Dana helped me pick out glasses and were also enjoyable to talk with. They don't pressure you if you'd rather just look around, but they are also very helpful if you are looking for a specific style. Looking forward to when my glasses come in.","comment":{"@type":"Comment","name":"","datePublished":"2023-06-02T21:11:04Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Mike Ketcherside"},"datePublished":"2023-04-23T21:04:07.417Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Hey Vinnie. Thank you for your assistance today repairing my glasses. Great service, very helpful and professional.","comment":{"@type":"Comment","name":"","datePublished":"2023-06-03T00:04:40Z","text":"Thank you for your feedback! We are happy to hear about your positive experience and look forward to serving you! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Michael Morris"},"datePublished":"2023-04-02T18:31:59.292Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very helpful. Replaced nose pads that no other optical shop had been able to do.","comment":{"@type":"Comment","name":"","datePublished":"2023-04-07T20:36:28Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Anthony Echols"},"datePublished":"2023-04-01T18:46:02.248Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Devonda"},"datePublished":"2023-03-26T18:39:27.723Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Service was great! Bonnie was great.","comment":{"@type":"Comment","name":"","datePublished":"2023-04-03T16:45:56Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Matt Witman"},"datePublished":"2023-03-26T17:13:25.212Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Vinnie fixed my problem politely and quickly","comment":{"@type":"Comment","name":"","datePublished":"2023-03-31T20:55:17Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Lisa M"},"datePublished":"2023-03-20T16:12:06.833Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The best! Always friendly & helpful. Adjusted my glasses perfectly","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Charles Biehler"},"datePublished":"2023-03-20T03:43:23.464Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Jon Is absolutely AMAZING, she finds the perfect pair of glasses every time and does it so quickly!!! This was my second time to purchase glasses from the Quail Springs store, both times from Jon. The store is clean, well organized and top notch all the way around.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Len"},"datePublished":"2023-03-17T20:25:40.871Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The sales associate Dana was very knowledgeable and she has great customer service skills.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Erica Rixen"},"datePublished":"2023-03-12T22:37:27.665Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great variety of frames. Helpful and friendly employees","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Christy Gillenwater"},"datePublished":"2023-03-10T01:11:33.346Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Vinnie provided outstanding customer service. We called ahead, and when we arrived, he already had everything we needed ready to go.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Julian Pomeroy"},"datePublished":"2023-03-09T23:13:08.023Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Vinny is hands down the best","comment":{"@type":"Comment","name":"","datePublished":"2023-03-15T20:12:00Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Shalonda Breath"},"datePublished":"2023-03-07T18:43:19.293Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Hailey Sanchez"},"datePublished":"2023-03-04T19:40:07.715Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I had a wonderful experience","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"emerson sparks"},"datePublished":"2023-03-02T00:38:45.542Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Vinnie not only gave me exceptional service, he gave me that personal experience that I have come to love from LensCrafters! Thank you Vinne!","comment":{"@type":"Comment","name":"","datePublished":"2023-03-07T20:21:13Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Wesley Horton"},"datePublished":"2023-02-28T21:20:03.018Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Geddy Mathis"},"datePublished":"2023-02-28T21:15:37.599Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Vinny did a quick repair on my frames, quick and very thorough. Will definitely be back.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Chris Reed"},"datePublished":"2023-02-28T17:19:40.512Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Friendly and professional service!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Gina Stafford"},"datePublished":"2023-02-04T21:39:43.929Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Dana at Quail Springs Mall was fabulous! My elderly mom broke her glasses and unable to have an exam. Dana told me how to find a frame and replaced the lens for free within 5 minutes!!!!! Thank you😁","comment":{"@type":"Comment","name":"","datePublished":"2023-02-10T17:45:00Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"R. S."},"datePublished":"2023-01-07T23:13:04.836Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2023-01-16T20:34:50Z","text":"Thank you for your review. We are sorry to hear your experience at LensCrafters did not meet your expectations. We strive to meet all of our customer needs. Please go to https://www.luxotticacustomercare.com/lenscrafters to follow up so we can redirect your concern to the appropriate person. "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kevin Pierce"},"datePublished":"2023-01-02T22:09:33.068Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Muhammad Usman Malik"},"datePublished":"2022-12-28T19:04:29.236Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2023-01-02T21:20:17Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jacob Watson"},"datePublished":"2022-12-07T19:40:56.42Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Dana was absolutely helpful and very knowledgeable! Would highly recommend this location to friends and family","comment":{"@type":"Comment","name":"","datePublished":"2022-12-13T17:41:23Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Dana McArthur"},"datePublished":"2022-12-02T16:58:16.816Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Amazing customer service! Staff was friendly and helpful and i love my new glasses that they helped me pick out!","comment":{"@type":"Comment","name":"","datePublished":"2024-09-11T18:15:33.129Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"q Wrand"},"datePublished":"2022-11-28T22:24:07.769Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Do not recommend customer service is absolutely terrible. And rude.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jody VanHaitsma"},"datePublished":"2022-11-15T13:54:40.359Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Friendly staff, reasonably priced. Received glasses early.","comment":{"@type":"Comment","name":"","datePublished":"2022-11-15T20:03:37Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Lavada Jackson"},"datePublished":"2022-10-13T00:03:32.983Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Brandon Chavez"},"datePublished":"2022-10-01T16:24:55.767Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-10-06T15:45:59Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Isaac Hansen"},"datePublished":"2022-09-18T04:58:10.429Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Always friendly and attentive to your needs. Thank you for taking care of the issue with my damaged frames quickly and efficiently. This place is Great.","comment":{"@type":"Comment","name":"","datePublished":"2022-09-20T20:59:52Z","text":"Thank you for your review. Our associates are some of the best around and we are always happy to hear our customers feel the same!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kimberly Peters"},"datePublished":"2022-09-16T15:22:23.487Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Walked in to get classes...I have never encountered such a rude employee. His name was Vinnie or perhaps spelled with a Y....he needs serious customer training. He walked off for no good reason while saying something rude. There was another person named Roberto that was super nice and helpful. Vinnie should not be a Manager for any store dealing with customers!","comment":{"@type":"Comment","name":"","datePublished":"2022-09-16T15:52:13Z","text":"Thank you for your review. We are sorry to hear your experience at LensCrafters did not meet your expectations. We strive to meet all of our customer needs. Please go to https://www.luxotticacustomercare.com/lenscrafters to follow up so we can redirect your concern to the appropriate person."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Amy Berner"},"datePublished":"2022-09-11T19:36:11.381Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-09-15T19:45:41Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Vic OKC"},"datePublished":"2022-09-05T23:55:56.19Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Vinnie made the process of selecting my frames stress free. He explained brands, and types that might work for me. No pressure. Was very knowledgeable and helpful. Pleasant guy. I appreciate his kindness.\nThe store was clean. Large selection of frames. Will return. Haven’t received my glasses yet, so fingers crossed I am happy with my choice.","comment":{"@type":"Comment","name":"","datePublished":"2022-09-06T14:41:36Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"austin brigance"},"datePublished":"2022-09-04T18:54:56.662Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very nice great service came in for a screw in my glasses and was not charged","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Lauren Mass"},"datePublished":"2022-08-27T19:07:21.669Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Vinnie did a great job handling all of my needs quickly and accurately. I am very excited about my new frames. The store is clean and the selection is nice. The other staff is great too!","comment":{"@type":"Comment","name":"","datePublished":"2022-09-01T19:31:23Z","text":"Hi! Thank you so much for your review. We are excited to hear Vinnie was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Leah Avey"},"datePublished":"2022-08-20T18:52:30.915Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Berto was great! Repaired my dad’s glasses while I waited. Very nice and friendly!","comment":{"@type":"Comment","name":"","datePublished":"2022-08-25T15:29:25Z","text":"Hi! Thank you so much for your review. We are excited to hear Berto was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Porsha Johnson"},"datePublished":"2022-08-18T19:41:31.004Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Excellent customer service. They didn't hound me. Let me roam around. Very knowledgeable","comment":{"@type":"Comment","name":"","datePublished":"2022-08-23T17:46:53Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Anonymous Person"},"datePublished":"2022-08-12T01:14:58.162Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"My experience at Lens Crafter quail springs mall is always pleasant. Vinnie is best! He is always helpful patient and informative. I will continue to shop there.","comment":{"@type":"Comment","name":"","datePublished":"2022-08-12T14:06:04Z","text":"Hi! Thank you so much for your review. We are excited to hear Vinnie was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Victoria Huddleston"},"datePublished":"2022-08-05T18:30:45.278Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Vinnie was the greatest help!! I walked in unsure of if I was in the right place, but asked if I could have my glasses fixed. He was so incredibly kind, quick and efficient! Thank you so much!","comment":{"@type":"Comment","name":"","datePublished":"2022-08-08T13:02:25Z","text":"Hi! Thank you so much for your review. We are excited to hear Vinnie was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Edward Timms"},"datePublished":"2022-08-01T12:12:53.457Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great glasses and Great service. I will be back!","comment":{"@type":"Comment","name":"","datePublished":"2022-08-04T19:03:02Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Mary Johnson"},"datePublished":"2022-07-28T17:41:31.287Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Fast, friendly service","comment":{"@type":"Comment","name":"","datePublished":"2022-07-28T19:49:44Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Sherry Jenkins"},"datePublished":"2022-07-10T13:45:31.584Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Walked in and the lady working there was very helpful:however, will refuse to buy glasses in a place that refuses to separate the eye ware out between men’s and women’s ware. All if the frames were mixed in together, because “corporate” wanted them that way. I then asked if this was because of gender fluidity and she said “no comment” on that. I have a choice and will not be shopping there. Glasses need to be separated out between mens and womens. We are not the same. You are born a man or you are born a woman. You can’t be both.","comment":{"@type":"Comment","name":"","datePublished":"2022-07-11T20:42:02Z","text":"Thank you for your review. We are sorry to hear that your experience at LensCrafters did not meet your expectations. We strive to deliver the best service in the industry. Please go to https://www.luxotticacustomercare.com/lenscrafters to follow up so we can work to correct this issue."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Cherilyn Cowan"},"datePublished":"2022-07-09T18:39:47.306Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great experience!! Very helpful and knowledgeable staff!","comment":{"@type":"Comment","name":"","datePublished":"2022-07-12T19:28:50Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Marty Lovelace"},"datePublished":"2022-07-07T21:49:37.646Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Christina took the time to repair glasses, and locate a replacement frame IF needed. Thank you for your help!","comment":{"@type":"Comment","name":"","datePublished":"2022-07-08T12:50:57Z","text":"Hi! Thank you so much for your review. We are excited to hear Christina was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ariana Morales"},"datePublished":"2022-05-26T17:38:29.051Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Called the store up and VINNY hung up while i was on the phone mid sentence. Very unprofessional fix it\nIf i could leave this place zero stars i would","comment":{"@type":"Comment","name":"","datePublished":"2022-06-03T15:44:39Z","text":"Thank you for your review. We are sorry to hear your experience at LensCrafters did not meet your expectations. We strive to meet all of our customer needs. Please go to https://www.luxotticacustomercare.com/lenscrafters to follow up so we can redirect your concern to the appropriate person."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Patty Hunt"},"datePublished":"2022-05-26T16:49:55.514Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-06-02T20:43:57Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Juliana Cifuentes Cepeda"},"datePublished":"2022-05-14T20:30:13.33Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"This place is great! I had a pad missing and they replaced it for free since it was so easy. Was very fast and staff was friendly","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Dwight Walker"},"datePublished":"2022-04-12T19:49:45.479Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The Manager and her sales team were great at helping me find my frames. They both made it very easy for me to pick out my selection. The manager stated the system was slow but maintained to process my insurance and get me out. I will recommend anyone to visit this store. Great experience and very helpful and polite. 5 stars!!","comment":{"@type":"Comment","name":"","datePublished":"2022-04-14T18:25:40Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Amy Kleeman"},"datePublished":"2022-04-03T18:52:42.073Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Jon was amazing they helped us pick out our glasses within our budget and that looked great the level of experience we today was fantastic thank you guys 🤩","comment":{"@type":"Comment","name":"","datePublished":"2022-04-04T19:45:17Z","text":"Hi! Thank you so much for your review. We are excited to hear Jon was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Taylor"},"datePublished":"2022-03-23T14:45:23.266Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Tim O'Neal"},"datePublished":"2022-03-15T20:40:53.167Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-03-18T19:37:20Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Tommy Edwards"},"datePublished":"2022-02-26T21:40:00.759Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Such a great group of ladies! Highly recommend!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"jason gibson"},"datePublished":"2022-02-19T22:56:03.786Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"They were extremely helpful great to work with and nice people.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Lyndsey Soltis"},"datePublished":"2022-02-19T20:33:04.682Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Christina was great & very informational!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Audrey Self"},"datePublished":"2022-02-18T01:49:24.324Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I had a great experience at this location. Christine was so helpful and patient. She was very knowledgeable about what I should choose and gave great advice on a new pair of glasses. I will definitely be going back again.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Hannah Wilcocks"},"datePublished":"2022-02-17T22:22:30.036Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Gaby Sampedro"},"datePublished":"2022-02-08T18:47:37.752Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Variedad de modelos… y el trato excelente!! 👍🏻","comment":{"@type":"Comment","name":"","datePublished":"2022-02-14T19:57:16Z","text":"¡Gracias por tu reseña! ¡Esperamos poder servirle de nuevo!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Eric Leonard"},"datePublished":"2022-02-07T17:37:10.699Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Christina exceeded my expectations today by going above and beyond and I had a fantastic experience. Solved my problem quickly and provided excellent customer service! Thanks!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Barron Thayer"},"datePublished":"2022-02-05T22:05:22.807Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The specialist that helped with our purchase was very helpful and showed us our best purchase scenario","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Nay Williams"},"datePublished":"2022-02-05T19:16:48.188Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Kristina was great and so friendly great customer service","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ron Kanoff"},"datePublished":"2022-02-05T18:34:46.024Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Excellent service and quick turnaround on my glasses repair. Thank you","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Justin Gilbert"},"datePublished":"2022-01-30T19:37:20.21Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"I received some of the worst service and disrespect today from the Lense Crafter employee. Accused me of \"trying to get prescription sunglasses for free,\" although I have eye insurance. Made many other extreamly rude comments. I have got many pairs of glasses here, but will no longer do business here. I am at a complete loss!","comment":{"@type":"Comment","name":"","datePublished":"2022-01-31T19:50:41Z","text":"Thank you for your review. We are sorry to hear that your experience at LensCrafters did not meet your expectations. We strive to deliver the best service in the industry. Please go to https://www.luxotticacustomercare.com/lenscrafters to follow up so we can work to correct this issue."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Lian suan"},"datePublished":"2022-01-29T18:07:36.191Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Vinnie the Goat","comment":{"@type":"Comment","name":"","datePublished":"2022-02-04T15:02:16.831Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jonathan Albarrán"},"datePublished":"2022-01-24T16:23:20.923Z","reviewRating":{"@type":"Rating","ratingValue":"3","bestRating":"5"},"reviewBody":"It is a shock that a store with such an inventory would have so little choice in glasses by way of styles. I cannot say whether it is the fault of the industry producing little variety, or that of the purchaser refusing to venture into something different. But what is available at Lenscrafters is a myriad of monotony.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Vinod Joshi"},"datePublished":"2022-01-23T23:56:33.327Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-01-24T16:58:02Z","text":"Great to hear! We appreciate your review and hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ben G"},"datePublished":"2022-01-20T18:13:14.432Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great service and customer support. Vinnie was very helpful and answered all my questions, even though he had several people in the store.","comment":{"@type":"Comment","name":"","datePublished":"2022-01-26T15:17:16Z","text":"Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kanan Hansen"},"datePublished":"2021-11-14T18:49:24.319Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"They are very nice and do a great job!","comment":{"@type":"Comment","name":"","datePublished":"2021-11-19T15:49:44Z","text":"Thank you for your review, all of our associates work diligently to provide a great experience! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jason Evans"},"datePublished":"2021-11-07T23:37:22.843Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Big Thanks to Vinny for fixing my Oakleys\nAccidents happen, stepped on them and broke the under wire\nCalled Vinny and he said no problem I'll fix them in no time. Boom done. Thank you sir\nI really appreciate you!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kyler Prohoroff"},"datePublished":"2021-11-03T16:58:10.447Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"10/10 service extremely kind and quick Id definitely return here vs other places!\nImmediately helped me out with everything I needed even suggested extra services that I didn’t even know they had! Like I said amazing experience!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"John Brennan"},"datePublished":"2021-10-17T02:56:09.315Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I took a pair of broken glasses that I didn't buy there, and Vinny quickly repaired them free of charge. Outstanding service! They earned my future business!","comment":{"@type":"Comment","name":"","datePublished":"2021-10-19T17:05:44Z","text":"Hi! Thank you so much for your review. We are excited to hear Vinny was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Suzanne Bodger"},"datePublished":"2021-10-16T20:52:39.455Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Walked into the Quail Spings Mall location with my broken pair of glasses. Vinny and his team quickly took care of me with Pleasant and Helpful attitudes. Great customer service with every visit. Thank you.","comment":{"@type":"Comment","name":"","datePublished":"2021-10-20T15:38:56Z","text":"Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Nichole Smith"},"datePublished":"2021-10-02T16:32:15.67Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Vinny was AMAZING! I was frantic to find a place to get my daughter’s glasses fixed on a weekend and he was my savior. His customer service is the best I’ve encountered in a long time.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"J.R. Ewing"},"datePublished":"2021-09-22T13:55:59.905Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The manager Vinnie is a rockstar. Best glasses buying experience I've ever had. Great service and huge selection of frames.","comment":{"@type":"Comment","name":"","datePublished":"2021-09-23T18:26:36Z","text":"Hi! Thank you so much for your review. We are excited to hear Vinnie was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Darlene Hickman"},"datePublished":"2021-09-09T13:56:13.075Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Salesman, Vinnie was very busy while I was there and took care of everyone in a reasonable time with a very positive attitude. I hope you are paying him well!","comment":{"@type":"Comment","name":"","datePublished":"2021-09-09T20:42:32Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Eugene Ruby"},"datePublished":"2021-09-07T20:14:24.711Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Vinny was extremely helpful, friendly, and a great help at getting me the information I needed on a new set of frames, even though I didn't actually purchase anything at this particular store. That's quality service right there! Someone who helps you out, even though you're up front about not buying anything that day! Thanks Vinny!","comment":{"@type":"Comment","name":"","datePublished":"2021-09-08T13:26:41Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"LaShandra Busby"},"datePublished":"2021-08-13T02:51:33.242Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Vinnie was AWESOME! Very professional and knowledgeable of the services available. Our very first time visiting lens crafters and we felt right at home!","comment":{"@type":"Comment","name":"","datePublished":"2021-08-13T13:21:52Z","text":"Hi! Thank you so much for your review. We are excited to hear Vinnie was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Nikki Norton"},"datePublished":"2021-08-12T20:02:27.347Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I have never had to get glasses before and didn’t know what to expect or look for. Vinnie made this process as smooth as possible! He was very kind and helpful throughout the whole experience. I was also even able to pick up my new glasses the very next morning! Great service, highly recommend!","comment":{"@type":"Comment","name":"","datePublished":"2021-08-13T13:59:10Z","text":"Hi! Thank you so much for your review. We are excited to hear Vinnie was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"John Brese"},"datePublished":"2021-08-10T16:24:36.988Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Went in to get a repair, Vinnie was super helpful, friendly, and courteous! Will def be back when we need a new set!","comment":{"@type":"Comment","name":"","datePublished":"2021-08-11T19:58:33Z","text":"Hi! Thank you so much for your review. We are excited to hear Vinnie was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Lindsay"},"datePublished":"2021-08-07T19:12:26.834Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"10/10! I broke my glasses (bent frames and both lenses popped out) but Vinny fixed them in 2 minutes! I originally bought my glasses at this store and I’m so excited I can go to the same place in case they break again :)","comment":{"@type":"Comment","name":"","datePublished":"2021-08-11T17:05:35Z","text":"Hi! Thank you so much for your review. We are excited to hear Vinny was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Taylor Sexton"},"datePublished":"2021-07-26T20:15:40.099Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Dropped my frames this morning and I am severely lost without them. Found the closest place to get them fixed asap and called them and talked to Vinnie. Amazing guy to talk to, he made it very clear all the information I needed. Showed up and he had my glasses repaired up and cleaned better than I had them prior. 10/10 Amazing service in a pinch for sure I would definitely recommend talking to Vinnie at this shop.","comment":{"@type":"Comment","name":"","datePublished":"2021-07-28T17:32:54Z","text":"Hi! Thank you so much for your review. We are excited to hear Vinnie was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Billie Jeraminas"},"datePublished":"2021-07-21T15:34:54.759Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great service","comment":{"@type":"Comment","name":"","datePublished":"2021-07-22T15:37:15.601Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jessica E"},"datePublished":"2021-07-21T00:18:54.362Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Got here at 7pm on a Tuesday. They were already closed.","comment":{"@type":"Comment","name":"","datePublished":"2021-07-23T14:18:53Z","text":"Thank you for your review. We are sorry to hear that your experience at LensCrafters did not meet your expectations. We strive to deliver the best service in the industry. Please go to https://www.luxotticacustomercare.com/lenscrafters to follow up so we can work to correct this issue."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Stormy Cotton"},"datePublished":"2021-07-18T21:46:37.905Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The gentleman that helped me was extremely pleasant, and professional. Helped me with everything I needed, and was very kind! There was a couple of people in the store, he was the only one working, and he was VERY attentive to us Both. Vinnie was his name, great service!","comment":{"@type":"Comment","name":"","datePublished":"2021-07-19T16:26:58Z","text":"Hi! Thank you so much for your review. We are excited to hear Vinnie was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"ahhh right now"},"datePublished":"2021-07-16T13:04:15.401Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Will never do business with LensCrafters as long as I live. ... Has been nothing but a huge waste of time and frustration almost 2 weeks later After paying they still haven't made my glasses nobody thought to call or even email the customer...","comment":{"@type":"Comment","name":"","datePublished":"2021-07-16T18:37:41Z","text":"Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We apologize that your order time did not meet your expectations. Please go to https://www.luxotticacustomercare.com/lenscrafters to provide your information so we can contact you and work to resolve the issue."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Connie Keith"},"datePublished":"2021-06-23T00:24:43.054Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Amazing people that what you to see & look great too!","comment":{"@type":"Comment","name":"","datePublished":"2021-06-24T20:38:25Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Alex Perez"},"datePublished":"2021-06-07T18:34:23.128Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Had a pair of glasses shipped to this location. The manager and his assistant were extremely friendly. My glasses had been sent to the mailroom instead of directly to the store which was communicated to me via the manager. He proceeded to tell me he would get my package tomorrow as he was the only one in the store abs couldn’t leave the store alone. I showed up the next day and he already had my glasses ready. Very professional people.","comment":{"@type":"Comment","name":"","datePublished":"2021-06-08T19:15:41Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Juliana Cifuentes Cepeda"},"datePublished":"2021-06-02T20:37:42.769Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I broke my glasses a few days ago and I came to LensCrafters to see if they could be fixed. The guys that worked there were very kind and fixed my glasses really fast. Great service!","comment":{"@type":"Comment","name":"","datePublished":"2021-06-03T15:55:45Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jennifer Burris"},"datePublished":"2021-05-20T15:56:19.31Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Spent $1300 here I had the doctor told me to try the contacts for a week or two try to call back the doctor got transferred somewhere else and supposedly they can’t find my records now! Never use them!","comment":{"@type":"Comment","name":"","datePublished":"2021-05-20T21:29:06Z","text":"Thank you for your review. We are sorry to hear that your experience at LensCrafters did not meet your expectations. We strive to deliver the best service in the industry. Please go to https://www.luxotticacustomercare.com/lenscrafters to follow up so we can work to correct this issue."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"George J Majoue"},"datePublished":"2021-05-05T04:00:48.145Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Vinnie, Asst Manager, was tasked with servicing three additional clients while I was present. In the midst of calculations, all of the tablets would not work properly. This could have been a very unnerving ordeal for Vinnie to relay to the clientele. He was extremely professional, knew what he was called to do, and did it - all done with patience and professionalism.","comment":{"@type":"Comment","name":"","datePublished":"2021-05-05T13:40:04Z","text":"Hi! Thank you so much for your review. We are excited to hear Vinnie was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Morgen Cammack"},"datePublished":"2021-04-26T20:56:06.593Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Went in looking for a new pair of glasses. Gentleman in there was wonderful! Answered all questions, made sure they fit perfectly before I left. Told me that since I had my contacts in I could come back within the next 30 days if the prescription needs to be adjusted. They also take Care Credit, which is wonderful when you don’t have insurance. Would definitely recommend!!","comment":{"@type":"Comment","name":"","datePublished":"2021-04-27T19:28:12Z","text":"Thank you for your review. Our associates are some of the best around and we are always happy to hear our customers feel the same!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Rick Haywood"},"datePublished":"2021-03-18T22:39:03.961Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-03-19T14:36:19Z","text":"Great to hear! We appreciate your review and hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ashlyn Carroll"},"datePublished":"2021-03-17T22:56:54.1Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Wonderful experience . I was able to walk right in for a fast reapur for some missing screws and they where able to take care me right away , and at no cost to me . I would highly recommend.","comment":{"@type":"Comment","name":"","datePublished":"2021-03-18T14:22:07Z","text":"Thank you for your review! We are happy to hear that all of your questions were answered. We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Cheryl Baker"},"datePublished":"2021-03-12T00:03:32.557Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"LensCrafters at Quail Springs Mall offers the best customer service and the frames are unlimited. I'm so glad I chose them to get my new frames.","comment":{"@type":"Comment","name":"","datePublished":"2021-03-12T15:04:56Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"John wells"},"datePublished":"2021-03-01T01:58:24.047Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The most courteous and professional experience I’ve had glasses shopping ! Very knowledgeable and informative in all aspects of the buying process. They even showed me my options to help save me the most money. Thank you LensCrafters Quail Springs for making it such a enjoyable experience. I dont usually right reviews but felt compelled after my purchase today !","comment":{"@type":"Comment","name":"","datePublished":"2021-03-01T14:49:52Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Mary Derry"},"datePublished":"2021-02-21T19:19:18.237Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"This place is awesome the employees are nice and very helpful. They fixed my sons glasses, his lens was piping out. We walked in and out within 10 minutes or less no charge!!!😁","comment":{"@type":"Comment","name":"","datePublished":"2021-02-22T15:56:48Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Teddy Nguyen"},"datePublished":"2021-02-12T05:47:53.523Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-02-12T13:46:32Z","text":"Hello Teddy,\nThank you for contacting us regarding your experience. I am providing you with the link to our Luxottica Cares Form. This form will request all necessary information, so that we may address your concerns as quickly as possible. To access the form, please visit:\nhttps://www.luxotticacustomercare.com/lenscrafters"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Bucky"},"datePublished":"2021-01-28T02:49:29.529Z","reviewRating":{"@type":"Rating","ratingValue":"3","bestRating":"5"},"reviewBody":"Pretty good service but it's weird that the receipt that I got and the order that he showed me on the tablet itemized everything totally differently.I guess I paid what I was supposed to but it was strange and I'm not sure. My order came in today but no one called me, I had to call the store to find that out. So I go after dinner because the hours listed here and on lenscrafters website say they close at 8. I got there at 7:15 and they were closed. That's a bummer. I'm not sure if I'll go there next time.","comment":{"@type":"Comment","name":"","datePublished":"2021-01-28T15:35:09Z","text":"Thank you for your review. We are sorry to hear that your experience at LensCrafters did not meet your expectations. We strive to deliver the best service in the industry. Please go to https://www.luxotticacustomercare.com/lenscrafters to follow up so we can work to correct this issue."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Zack Bannister"},"datePublished":"2021-01-17T19:27:51.989Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I got both an eye exam and glasses at this location and am very pleased with the level of service I received here. The doctor was quick and, based on the symptoms I was having, knew exactly what I needed before I even sat in the chair. The guys in the store were very helpful and friendly, and even helped pick which frames I should get when I was stuck deciding between two pairs. They had lenses in my prescription in stock, and told me it would probably take up to an hour to cut them, but noted it would realistically be more like 30 minutes. 15 minutes later I get a text saying my glasses are ready, and sure enough they were. Wow! All in all I couldn’t be happier. This is my first pair of glasses and I love them. They also take my insurance, and saved me hundreds of $$ on this pair. I definitely will return next time I need glasses, or maybe even just to get a backup pair.","comment":{"@type":"Comment","name":"","datePublished":"2021-01-18T15:35:43Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Cory Hill"},"datePublished":"2020-12-24T18:46:26.874Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Fantastic experience, can see myself being a repeat customer. It's hard to ignore the friendly service with a smile and I highly recommend visiting this location so that you too may experience the clear vision of the new staff. Not to mention the cleanliness of the store, it really is a sight for sore eyes. Thanks LensCrafters, you saw to my needs. All in favor? The ayes have it.","comment":{"@type":"Comment","name":"","datePublished":"2020-12-28T15:47:43Z","text":"Hi! Thank you so much for your review. We are excited to hear about your experience in LensCrafters. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Aditya Sivakumar"},"datePublished":"2020-12-08T00:32:57.638Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Super friendly staff","comment":{"@type":"Comment","name":"","datePublished":"2020-12-08T17:16:23Z","text":"Thank you for your review. Our associates are some of the best around and we are always happy to hear our customers feel the same!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Bailee Ford"},"datePublished":"2020-12-02T21:17:59.528Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2020-12-03T15:33:51Z","text":"Great to hear! We appreciate your review and hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Rob Cowger"},"datePublished":"2020-09-16T18:03:19.324Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great place nice selection and saved me over $500 on two pair. Professional service.","comment":{"@type":"Comment","name":"","datePublished":"2020-09-17T18:35:58Z","text":"Awesome to hear! We are happy to hear about your positive experience and hope to serve you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kelli Ford"},"datePublished":"2020-08-02T15:16:36.382Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Patty Velasco"},"datePublished":"2020-08-01T21:57:37.234Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Wonderful staff at this location unlike the Penn Square location!","comment":{"@type":"Comment","name":"","datePublished":"2020-08-03T20:32:16Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"axel cruz"},"datePublished":"2020-08-01T21:56:47.995Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"really great people here! wonderful experience!","comment":{"@type":"Comment","name":"","datePublished":"2020-08-03T20:32:46Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kenneth Johnson"},"datePublished":"2020-07-21T20:11:11.445Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"They were very helpful and answered all my questions made a very comfortable environment","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"D. Johnson"},"datePublished":"2020-03-06T23:39:16.546Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great service, I was working on a budget and the gentlemen that were there were awesome and very patient","comment":{"@type":"Comment","name":"","datePublished":"2020-03-12T18:45:45Z","text":"Hi D. Johnson! Thank you for your review! We appreciate the feedback and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Sandy"},"datePublished":"2020-02-09T02:02:38.775Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The manager at the Quail Springs Store is amazing. Jeremy will treat you as if you are the only customer in the store. plus he remembers you from when you came in before. I will always buy my glasses there.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Steven Newport"},"datePublished":"2019-12-16T12:24:02.997Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"So bad that I would have given less than one star!","comment":{"@type":"Comment","name":"","datePublished":"2020-01-03T20:49:52Z","text":"Hi Steven, thank you for your review. We are sorry for your experience and would like to learn more so we can address the issue. Please go to bit.ly/LC-LUX so we can follow up with you directly."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jacob Macy"},"datePublished":"2019-06-17T01:44:58.094Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I had received a coupon in the mail for an additional 50 dollars off these new Blue IQ lenses and the fine print said it was combinable with any other deals going on. I called before I went and was told theyd fix me up with a good deal. I felt I got a great deal on a pair of Oakleys with the Blue IQ lenses. The woman who helped me, Sharrah, is a must goto up there if your looking for great service. I must say its like when u switch over to VIVID on a tv screen. Its not just being able to see its vivid now. I love the new blue iq lenses.","comment":{"@type":"Comment","name":"","datePublished":"2019-06-21T20:46:19.84Z","text":"Hi Jacoby! Thank you for your review. Sounds like an awesome deal! We appreciate your review and hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Joseph Pearl"},"datePublished":"2019-06-06T22:07:19.812Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Horrible. Had a prescription for my eye exam not done there but acuvue had sent me something to print out for a free pair of lenses. And they would not honor that. The woman I spoke to was very rude about and I asked why they wouldn’t honor that when doctors are actually given free lenses to give out to people who had an eye exam and such. She said because I didn’t pay money to them for the eye exam that they would not give out any lenses.","comment":{"@type":"Comment","name":"","datePublished":"2019-06-26T19:46:59.195Z","text":"Hi Joseph, thank you for your review. We are sorry to hear about your experience. We aim to consistently meet and surpass customers' expectations. Please go to bit.ly/LC-LUX so we can follow up with you directly."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Taylor W"},"datePublished":"2019-02-21T02:21:03.622Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"My boyfriend, My Nana, and I came in to get glasses repairs. My boyfriend needed new eye pads on his glasses and I needed a new screw in my glasses. I hadn’t even had my glasses that long and Before the screw broke and the staff was incredibly nice! Assisted in a timely manner and were very friendly during the repair. We came in and had the repair done quicker than I knew it. other lens places I get my glasses from would charge an arm and a leg for their repairs. Definitely recommend this LensCrafters location!","comment":{"@type":"Comment","name":"","datePublished":"2019-02-22T19:31:12.524Z","text":"Hi Taylor! Thank you for your positive feedback! We always try to go above and beyond for our customers. We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Noelle Cole"},"datePublished":"2019-02-20T18:47:20.622Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Horrible customer service - the 'non-glare' coating I paid extra for now has little bubbles all through one lens and several bubbles on the other lens. Patrick Hodges, an eyewear consultant at the Quail Springs location, informed me that they are scratches (clearly NOT) and that it is \"not his fault and not his problem.\"\nDON'T BUY GLASSES HERE. They do not stand behind what they sell.","comment":{"@type":"Comment","name":"","datePublished":"2019-02-26T21:10:35.159Z","text":"Hi Noelle, thanks for your review. We are sorry to hear about the issue with your glasses. Customer satisfaction is important to us. Please go to https://bit.ly/LC-Support so we can follow up with you directly."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Robert Dorrell"},"datePublished":"2019-01-12T18:46:26.754Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Don’t come here thinking you will save time or money over ordering through your Doc; you won’t. They have reduced lab services and good luck if you want same day service. Friendly staff but I can’t say anything else positive. Appears to be WAY UNDERSTAFFED. Manager on duty directly stated the two on duty couldn’t keep up.\n\nCharged for a protection plan we didn’t order. Unable to reconcile the receipt provided with the the actual charges and insurance benefit. (Staff person said their receipts and paperwork were horrible)\n\nReceived message that glasses were ready (10 days after purchasing), but one pair wasn’t ready when we arrived. Soooo Ltd to leave and come back in an hour. An hour and a half later I came back and glasses and uncut lenses laying the same place they were when I left. Having to wait again while they finish them.\n\nOk glasses finished. Large chip in corner of one lense. The tech had to have seen this; obviously done during grinding.\n\nIf someone from lense crafters actually reads this I would love to be contacted.","comment":{"@type":"Comment","name":"","datePublished":"2019-01-24T15:34:21.419Z","text":"Hi Robert, thank you for your review. We are sorry to hear about your experience. We aim to consistently meet and surpass customers' expectations. Please go to http://bit.ly/2Di26GQ so we can follow up with you directly."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"d j"},"datePublished":"2018-04-27T21:58:57.993Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Love this place\n\nQuality lenses. Great prices all the top brands","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"James Funderburk"},"datePublished":"2018-02-09T21:32:00.37Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Elijah Costilla"},"datePublished":"2018-02-03T17:48:45.446Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Shut it down horrible service if you dont like your job don't go. Don't make other people feel how your crappy ass feel. Y'all take y'alls job for granted.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Tom Warner"},"datePublished":"2018-01-26T18:21:24.013Z","reviewRating":{"@type":"Rating","ratingValue":"2","bestRating":"5"},"reviewBody":"After spending few hundred dollars on my eye glasses an told when I would have them, an two days after I supposed to have them I still don't have them, if you tell your customers a date you would have them ready for them, an you still don't have them in couple days later, wouldn't you think you would call the company where they are coming from an seeing where they are so u can tell your customer the update, instead having the customer call an ask about them an all you can say they have not made it in yet, we will can you when they arrive...","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Don Dennis"},"datePublished":"2017-09-23T14:30:31.989Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"When my Sales Associate tallied the bill he said because of the price of the frames anti-glare came up automatically as being required on the lenses and he totaled it into the bill. The Sales Manager was made aware and offered no apology and no correction. I immediately cancelled the order, went to another LensCrafters and purchased the same glasses. That Sales Associate didn't automatically add in the anti-glare to the order. Watch out for this store.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"jgundlach44"},"datePublished":"2017-08-28T20:23:03.447Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"They refuse to even offer me pricing on a set of lenses. I've never seen worse customer service in my life.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kristen Parker"},"datePublished":"2017-03-01T02:04:18.199Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Christy Babb"},"datePublished":"2017-02-21T02:08:41.558Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Would not even give them a one star. Bought my first pair of glasses and had to ask for help. The second time I went into store, walked completely around the store, looking at all the glasses, not even a Hi or welcome, walked out of the store, went to vision works, immediately was greeted and asked if they could help me even though they were full with customers. Will never use LensCrafters at Quail Springs Mall again.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Mark Brand"},"datePublished":"2017-01-31T19:12:43.504Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"I have called the store and asked what the number is Next door to them and they were very rude!\n\nBut the Doctor Office side is good very good.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Timothy Swenson"},"datePublished":"2016-11-25T19:16:53.709Z","reviewRating":{"@type":"Rating","ratingValue":"2","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Project Okie"},"datePublished":"2016-09-08T13:47:26.438Z","reviewRating":{"@type":"Rating","ratingValue":"2","bestRating":"5"},"reviewBody":"Wait was ridiculous and when we finally got someone their attitude changed completely when we told them we had a family & friends discount. They tried to refuse to let us use it. Entire process ended up taking 2+ hours. Even with the discount I may not go back again...at least not to this location.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Fanny H"},"datePublished":"2016-07-13T23:25:55.117Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"They are awesome!!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Rose Garcia"},"datePublished":"2016-05-31T23:33:42.039Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The store manager was great and really took time to hear my concern and get everything fixed I will always take me family to him.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Michelle Blasquez"},"datePublished":"2015-05-02T01:36:02.471Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I have always gone to this particular Lenscrafters store. The last few times an associate named Connor has helped me, and he was extremely helpful in finding me the perfect glasses. The rest of the staff was also very friendly.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Liz H."},"datePublished":"2015-04-15T02:12:21.456Z","reviewRating":{"@type":"Rating","ratingValue":"2","bestRating":"5"},"reviewBody":"The staff up front was awesome and attentive. I however ended up taking advantage of the 30 day return policy. My lenses did not work out for me. I swear they did not cut them correctly since I always felt cross-eyed and things became distorted if not looking straight at an object. They widened the bridge accidentally when they were flattening the frame because they claimed the curve was causing the distortion. The frames never fit correctly again. The anti-reflective coating was not ideal. I've never gotten anti-reflective coating but decided to give it a try. The slight fuzziness was frustrating. I also found the coating trickier to keep clean. Smudges were so stubborn to come up! I am giving them two stars because the staff was pleasant. I took off two stars because my script shouldn't have been an issue. I have stable vision and have had stable vision for years. I took off another star because the lens quality was subpar.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Beth Wesley"},"datePublished":"2014-07-13T20:17:16.104Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"I purchased sunglasses for a vacation. Not until I got home and read the VERY small font did I see that I was charged $34.00 for an extended protection plan. We then called cooperate and was told that the sales person should have offered this plan at three different times, she did not.\n\nWe had to go back to the store to have it credited on my Flex Card, but two months later it has yet to appeared. We have called the manager several times but he is either not there, has not arrived, or just left.\n\nWe have spoken to the regional manager three different times with not solution. We were told that we would have the credit and receive the paper work stating it was free. Six weeks later we have still not received it. Now the regional manager will Not return our calls. Be careful of the paperwork, read the writing with a magnifying glass, better yet do not waste your time. They do not honor their word.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}}]</script><script type="application/ld+json">[{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Grace Wood"},"datePublished":"2025-04-05T02:32:57.225Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Elizabeth Pascual"},"datePublished":"2025-04-02T23:40:44.891Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I brought in a new pair of sunglasses I received as a gift that was missing a screw in the frame. Dana was able to repair them within minutes and took great care of me!","comment":{"@type":"Comment","name":"","datePublished":"2025-04-04T00:32:27.131Z","text":"Thank you for your review! \nWe are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. \nWe hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Shea"},"datePublished":"2025-04-02T23:40:39.246Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I had such a quick, and great experience while getting a new pair of glasses and sunglasses. Craig was very helpful and answered any questions I had. I was happy with the selection and was impressed with how speedy everything was.","comment":{"@type":"Comment","name":"","datePublished":"2025-04-03T16:13:13.927Z","text":"Thank you for your review! \nWe are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. \nWe hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Christian Magueyal"},"datePublished":"2025-03-08T06:07:23.825Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Dana helped me find the perfect pair of sunglasses","comment":{"@type":"Comment","name":"","datePublished":"2025-03-09T02:35:16.415Z","text":"Thank you for your review! \nWe are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. \nWe hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Casey Yeager"},"datePublished":"2025-02-20T20:18:32.605Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The best people and extremely helpful","comment":{"@type":"Comment","name":"","datePublished":"2025-03-05T16:57:14.682Z","text":"Thank you for your review! \nWe are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. \nWe hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"YO Mama"},"datePublished":"2025-01-21T16:49:34.678Z","reviewRating":{"@type":"Rating","ratingValue":"2","bestRating":"5"},"reviewBody":"The fact that this location took the lab out of the store and now everything has to be shipped out, is ridiculous!\nI'm on day 10 of purchasing glasses and still won't have them for 4 or so more days...they haven't even shipped yet because apparently the lab is backed up! This is UNACCEPTABLE!!\nMy sales guy, Craig was amazing so I just have issue with the rest of the process!!! There's NO reason they should take this long. I hadn't been to Lenscrafters in a few years and unfortunately this type of issue will result in me not using them again if they don't change things!!!!!\n\n**Friday, Jan. 24...\nCalled on Tuesday, the day my glasses should've been in. Was told they were finishing them up and they'd then ship. Asked how long that would take, was told \"hopefully Friday or Saturday\". Called today and was told \"they've shipped and should be here any day\", I asked about what day and was told \"probably Monday maybe\". Was given weather as an excuse because the lab is in Atlanta.\nI'm sorry but waiting now OVER 2 weeks for glasses, will be the reason this will be my last purchase from LensCrafters! I bet if payment didn't have to be made until you pick up glasses, they'd go faster!","comment":{"@type":"Comment","name":"","datePublished":"2025-01-22T09:02:41.647Z","text":"Thank you for your review. We are sorry to hear that your experience at LensCrafters did not meet your expectations. We strive to provide the best customer service in the industry. Please go to www.luxotticacustomercare.com/lenscrafters/careform so we can work to correct this issue for you."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Janna Hefley-Wade"},"datePublished":"2025-01-14T16:03:17.077Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Dana was so helpful & nice! She ordered my lenses & explained the process to me beautifully. I will recommend her location to my friends bc of Dana!","comment":{"@type":"Comment","name":"","datePublished":"2025-01-15T02:47:57.522Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Mignonne Jarman"},"datePublished":"2025-01-05T17:48:49.011Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Dana was amazing great customer service","comment":{"@type":"Comment","name":"","datePublished":"2025-01-06T04:06:25.923Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Lynne Skaggs"},"datePublished":"2024-12-18T22:55:37.828Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-12-19T05:38:48.636Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Marlo Ramsey-Austin"},"datePublished":"2024-12-10T05:26:51.271Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Quail springs mall location is the best.","comment":{"@type":"Comment","name":"","datePublished":"2024-12-10T18:59:55.645Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Elise Carter"},"datePublished":"2024-11-26T17:26:39.292Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Corey was the man who assisted me, very well mannered. I came in and asked if he possibly had a screw for my glass and he fixed them in less than 15 minutes. Very satisfied!!","comment":{"@type":"Comment","name":"","datePublished":"2024-12-04T19:30:50.049Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Michael Houston"},"datePublished":"2024-11-24T21:31:05.637Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Dana at the Quail Springs location was amazing!! I’d been struggling for over an hour trying to swap my lenses out. I took them to her and she had me done in under 5 minutes!! Excellent customer service and super friendly. Thanks again!!","comment":{"@type":"Comment","name":"","datePublished":"2024-11-26T21:20:05.682Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Barbara"},"datePublished":"2024-11-22T20:25:20.21Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I visited on a Wednesday and met Kim who was extremely helpful. I wanted a few days to think about the frames. I went in again today, and Dana was great as well! Pretty frames and a fair price.","comment":{"@type":"Comment","name":"","datePublished":"2024-11-26T20:31:45.895Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Brandy McDonald"},"datePublished":"2024-11-17T19:37:36.302Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Brought my mom in to get her glasses and Kimberly was amazing! She went above and beyond for us! We took a lot of her time that day as we made several changes to the order and she was fabulous! Great job, and thank you so much!","comment":{"@type":"Comment","name":"","datePublished":"2024-11-18T19:34:43.317Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Chad Thompson"},"datePublished":"2024-11-12T18:53:50.835Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-11-13T20:55:09.262Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jalicia Brewer"},"datePublished":"2024-09-28T01:11:43.245Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-10-03T18:47:15.235Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Shelley Nunley"},"datePublished":"2024-09-14T22:01:04.516Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I had been in this location about 6 weeks ago with glasses purchased online from a retailer that EyeMed uses. I needed adjustments & also had some questions about the frames & Transition tint. My EyeMed allows me to get adjustments on these frames purchased online free at LensCrafters locations. The store assistant manager, Kimberly, helped me. She was incredibly knowledgeable & friendly. I ended up returning the online glasses as they had much bling and EXTREMELY heavy. They hurt my ears. Once my return was complete & benefits reinstated, I came back to this LensCrafters location. I called making sure that Kimberly was working because I was so impressed with her, I definitely wanted her help with my purchase. She is amazing! Gave me her honest opinion, which I appreciate very much. Many times, I feel sales associates tell me what they believe I want to hear, regardless of what they really think. Kimberly never gave me that impression. Looking forward to getting my new glasses & I have no doubt that if they are not perfect, Miss Kimberly will make certain they end up that way! She’s definitely an asset to this location & I appreciate her assistance very much!","comment":{"@type":"Comment","name":"","datePublished":"2024-09-20T18:13:32.641Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Precious PMJ"},"datePublished":"2024-08-17T13:48:39.607Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Mrs.Dana, Kimberly and Craig always make sure .I'm taken care of.\n\nThey were very honest and thoughtful during the entire process.","comment":{"@type":"Comment","name":"","datePublished":"2024-09-13T20:27:47.746Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again! Thank you for being a valued Lenscrafters customer."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Amy Arehart"},"datePublished":"2024-08-11T18:51:57.425Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I had the pleasure of working with Kim Robb and had a great experience! She was very knowledgeable, patient, and friendly!\n\nThank you!","comment":{"@type":"Comment","name":"","datePublished":"2024-08-12T03:34:25.873Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Amy Hiller"},"datePublished":"2024-08-08T23:50:33.895Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Kimberly was such a great help. Highly recommend","comment":{"@type":"Comment","name":"","datePublished":"2024-08-09T07:07:02.202Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Carolyn"},"datePublished":"2024-08-05T20:49:49.293Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Kim took care of me in the middle of a Sunday afternoon. She straightened the temples, put a lens back in, adjusted the frame. and cleaned them in a short time. She sent me on my way as I was thinking that the next time I need new frame and lenses, I will go straight to Lens Crafters. Thank you for your caring service.\nGratefully,\nCarolyn","comment":{"@type":"Comment","name":"","datePublished":"2024-08-06T05:41:15.853Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jon Benton"},"datePublished":"2024-08-04T19:01:07.995Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Kim took care of my nose-pads on my Oakley glasses with speed, efficiency, and friendly service.\n\n10/10 would recommend!","comment":{"@type":"Comment","name":"","datePublished":"2024-08-05T03:29:07.336Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Melissa Brown"},"datePublished":"2024-07-30T16:07:57.675Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Kim was very helpful in picking out frames and also helped us save a lot of money. I would definitely recommend coming here!","comment":{"@type":"Comment","name":"","datePublished":"2024-07-31T02:04:01.255Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Marie Claire Ahiable (Seffie)"},"datePublished":"2024-06-24T23:39:13.822Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Ms Dana was awesome. Will definitely be coming back.","comment":{"@type":"Comment","name":"","datePublished":"2024-06-25T06:17:31.095Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kristi Valliquette (KristiValli25)"},"datePublished":"2024-04-30T15:07:41.551Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-05-01T01:07:22.972Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Richard Jarman"},"datePublished":"2024-04-21T04:05:13.341Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Dana was very helpful and knowledgeable about everything I needed! Great experience all around!","comment":{"@type":"Comment","name":"","datePublished":"2024-04-22T01:43:06.763Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Starr Jones"},"datePublished":"2024-04-17T19:15:15.333Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Craig was awesome!! Start to finish quick easy process! Will definitely use and recommend to others","comment":{"@type":"Comment","name":"","datePublished":"2024-04-18T03:18:26.84Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Carolyn Shirley"},"datePublished":"2024-04-05T00:24:15.45Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Craig was a great help working with me to get just what I needed with my complicated prescription. He was patient, kind & very knowledgable.","comment":{"@type":"Comment","name":"","datePublished":"2024-04-06T00:23:43.243Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Annita Wooten"},"datePublished":"2024-03-24T01:03:29.809Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Excellent experience and great customer service!!","comment":{"@type":"Comment","name":"","datePublished":"2024-03-25T00:50:16.513Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Lucas K"},"datePublished":"2024-02-08T16:31:56.746Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great customer service! Kimberly found the right discounts to fit my budget for my top quality lenses. Go see her!","comment":{"@type":"Comment","name":"","datePublished":"2024-02-09T07:51:51.591Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Becca B"},"datePublished":"2024-01-25T22:06:43.057Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Came in today because I broke my glasses this morning. Kimberly was incredibly helpful. I've gone to LensCrafters in other places, including different states and she's by far one of the most helpful people I've encountered. I always have a hard time finding glasses, but I found 2 pairs I liked and Kimberly helped me with my decision. Thanks for your help Kimberly!","comment":{"@type":"Comment","name":"","datePublished":"2024-01-26T03:13:33.023Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Dominik Spears"},"datePublished":"2024-01-18T17:29:19.729Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very nice customer service , Dana was perfect! Very easy to pick out frames and buy!","comment":{"@type":"Comment","name":"","datePublished":"2024-01-19T06:30:44.902Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Floyd Tiger"},"datePublished":"2024-01-10T21:09:12.296Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Dana was very patient me and extremely helpful.","comment":{"@type":"Comment","name":"","datePublished":"2024-01-11T03:33:36.796Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Shawn T"},"datePublished":"2024-01-10T19:09:32.445Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Came in with 3 pairs of badly splayed out designer frames.\nDANA was super friendly and made them fit better than new!","comment":{"@type":"Comment","name":"","datePublished":"2024-01-11T04:38:06.953Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Molly Hancock"},"datePublished":"2024-01-03T01:19:15.415Z","reviewRating":{"@type":"Rating","ratingValue":"2","bestRating":"5"},"reviewBody":"I didn’t get the right glasses lol I got a pair I looked at but not the ones I was fitted for lol oh well","comment":{"@type":"Comment","name":"","datePublished":"2024-01-04T16:30:57.622Z","text":"Thank you for your review. We are sorry to hear your experience at LensCrafters did not meet your expectations. We strive to train our associates to be the best in the marketplace. Please go to http://ms.spr.ly/6267icrqJ so we can follow up and redirect your concern to appropriate person. "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Gary Gordon"},"datePublished":"2024-01-01T00:07:56.446Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I went to LensCrafters on Sunday, 12/31/23. I needed a screw replaced in my glasses. Not only did they do it promptly, the didn't let me pay them for it. They also cleaned my glasses. They treated me like a king. Although I didn't spend a dime there, I know where I'm going the next time I need glasses, or any other service! Thank you to Kim; your old-time customer service is deeply appreciated!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Nicole Bowden"},"datePublished":"2023-11-16T02:03:56.997Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Dana was nice and knowledgeable with helping me pick out eyeglasses and sunglasses!","comment":{"@type":"Comment","name":"","datePublished":"2023-11-17T08:33:23.934Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Michelle Reid"},"datePublished":"2023-10-30T19:21:40.246Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Dana was awesome so patient and kind to work with","comment":{"@type":"Comment","name":"","datePublished":"2023-10-30T20:19:03.098Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"James Anderson"},"datePublished":"2023-10-29T18:40:32.698Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"My wife and I went to the Quail Springs store with our prescriptions. We were waited on by Roberto and we enjoyed his expertise on Eyewear fashion and the fitting of the frames. We will shop there in the future.\nThanks Roberto","comment":{"@type":"Comment","name":"","datePublished":"2023-11-01T17:31:10.202Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Cynthia Davis"},"datePublished":"2023-10-25T20:32:19.561Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very friendly staff, clean facility.","comment":{"@type":"Comment","name":"","datePublished":"2023-10-26T02:12:50.752Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kenneth Vinson"},"datePublished":"2023-10-23T19:03:06.107Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Craig was very help and informative\nWas a good experience.","comment":{"@type":"Comment","name":"","datePublished":"2023-10-24T20:41:45.188Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Justine Caler"},"datePublished":"2023-10-16T16:31:45.216Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Craig was amazing! He was so knowledgeable and I loved my experience with him. I also loved that while looking at glasses, there were no pushy salespeople. They were all very nice and helpful.","comment":{"@type":"Comment","name":"","datePublished":"2023-10-17T06:21:34.864Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Elizabeth Bradbury"},"datePublished":"2023-10-09T20:49:32.071Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great customer service. I'm very pleased with the entire experience.","comment":{"@type":"Comment","name":"","datePublished":"2023-10-10T02:55:52.039Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"chuck adams"},"datePublished":"2023-09-04T03:08:04.721Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"We visited OKC Quail Spring Mall and were greeted by store manager Dana. Dana was very knowledgeable and assisted in frame selection and processing our insurance. I highly recommend you visit Dana at LensCrafters in Quail Springs Mall OKC.","comment":{"@type":"Comment","name":"","datePublished":"2023-09-05T16:54:16.492Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Shirley Carey"},"datePublished":"2023-09-01T20:17:26.715Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Their customer service is amazing and they have a large selection of high quality frames. Went in for a simple adjustment and they went above and beyond for me. Great store!","comment":{"@type":"Comment","name":"","datePublished":"2023-09-01T21:19:52.913Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"jay Daper"},"datePublished":"2023-09-01T18:05:14.067Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Dana thank you very much for your outstanding customer services👌","comment":{"@type":"Comment","name":"","datePublished":"2023-09-01T20:50:12.797Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Janice Steumann"},"datePublished":"2023-09-01T15:53:28.793Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"I came on here to verify if I was the only person treated badly, and other reviewers confirmed it was not just me. I thought it was due to my old age. I went in for new contacts and glasses, I also had a terrible experience with Vinnie. He was condescending and short tempered. I walked my business downstairs to Vision Works and was treated exceptionally. Visionworks reviews speak for themselves. My husband and I will never go back.","comment":{"@type":"Comment","name":"","datePublished":"2023-09-01T18:55:37.206Z","text":"Thank you for your review. We are sorry to hear your experience at LensCrafters did not meet your expectations. We strive to meet all of our customer needs. Please go to http://ms.spr.ly/62649n5Nj to follow up so we can redirect your concern to the appropriate person. "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Mark Curl"},"datePublished":"2023-08-23T01:58:51.728Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2023-08-23T16:08:26.408Z","text":" Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Heidi O"},"datePublished":"2023-08-18T23:11:57.66Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Vinny should be terminated and I am not sure why he is still working there. He became hostile in front of me and my daughter. He refused to adjust my glasses since I told him I was going to have to go to upper management with how I was not happy with them. Mind you I have purchased many frames at Lencrafters over time with no adjustment issues. He then threatened to call security on me when I told him I called him out on his rudeness and lack of customer service in front of my 9 yr old. She became very scared of this man and how he was threatening me. I will absolutely be taking this up now with upper management.I was also told he harasses moms with kids that come in. This was told to me when I called the other local store. Why is he still there? Management better wake up because this man is a liability. And because of his pattern with treatment of those with kids, his refusal to service me is discrimination.","comment":{"@type":"Comment","name":"","datePublished":"2023-08-18T23:49:38.04Z","text":"Hi there, thank you for your review. We are sorry to hear about your experience. Please go to http://ms.spr.ly/626193kC1 to follow up so we can work to correct this issue. \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Abdullah Alsuhaibani"},"datePublished":"2023-08-17T00:27:59.676Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Ms Dana she was very helpful Thank you!!","comment":{"@type":"Comment","name":"","datePublished":"2023-08-17T00:39:41Z","text":" Hi! Thank you so much for your review. We are excited to hear Dana was able to help make your experience in LensCrafters a great one. We look forward to seeing you again! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Harley Holland"},"datePublished":"2023-08-14T15:48:06.78Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Dana was so helpful! I walked in asking for help as I had fallen a few days ago and messed up my glasses with no idea where to take them to get them fixed. She fixed them up for me so quickly and was incredibly friendly!","comment":{"@type":"Comment","name":"","datePublished":"2023-08-15T20:39:33Z","text":"Thank you for your feedback! We are happy to hear about your positive experience and look forward to serving you! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Bryce Maddox"},"datePublished":"2023-08-02T03:25:36.458Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I’ve been saving up money to buy new frames for awhile, a friend suggested checking out the mall, I walked in and two gentlemen were there, dressed like a million bucks, I asked to get my lenses cleaned, no questions asked vin went to work. We made a few jokes and I immediately felt at ease. I will be getting my frames from this store, no doubt about it.","comment":{"@type":"Comment","name":"","datePublished":"2023-08-02T15:15:26.029Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"T. Parrish"},"datePublished":"2023-07-31T04:52:28.998Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The employees are knowledgeable and well trained in how to fit and adjust glasses to each specific person.","comment":{"@type":"Comment","name":"","datePublished":"2023-08-02T01:32:21Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Neal Michal"},"datePublished":"2023-07-25T15:52:01.423Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"My glasses broke. Bonnie fixed them like new. No charge ! Thank you so much.","comment":{"@type":"Comment","name":"","datePublished":"2023-07-25T16:41:00Z","text":" Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again.\n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Roxie Coburn"},"datePublished":"2023-07-24T16:25:52.998Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Dana was so knowledgeable and kind","comment":{"@type":"Comment","name":"","datePublished":"2023-07-24T22:06:03Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Christine Swiger"},"datePublished":"2023-07-06T23:27:39.103Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The person that helped me Dara, was the greatest! She helped me pick which glasses looked the best and then helped me get the best price.","comment":{"@type":"Comment","name":"","datePublished":"2023-07-19T02:40:59Z","text":"Hi! Thank you so much for your review. We are excited to hear Dara was able to help make your experience in LensCrafters a great one. We look forward to seeing you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Laurie Southard"},"datePublished":"2023-06-29T18:53:31.132Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Speedy Gonzales"},"datePublished":"2023-06-29T18:53:13.583Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Chandler Griffith"},"datePublished":"2023-06-28T16:54:58.21Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"This location is lucky to have Vinnie. Very kind, helpful, and knowledgeable. I like that they don't breathe down your neck while looking, and the frame selection is fantastic. I would recommend and will return for all my vision needs.","comment":{"@type":"Comment","name":"","datePublished":"2023-06-29T02:45:56Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Howard Hinton"},"datePublished":"2023-06-18T03:15:13.171Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Dana was very helpful with repairing my wife’s sunglasses. Great customer service, highly recommended.","comment":{"@type":"Comment","name":"","datePublished":"2023-06-23T14:46:28.568Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Andrea Jarman"},"datePublished":"2023-06-03T20:37:37.22Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Dana is so helpful and patient! She listened to all my questions and concerns and helped me find the perfect pair for me!","comment":{"@type":"Comment","name":"","datePublished":"2023-07-11T20:45:05Z","text":" Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Shawna Boyd"},"datePublished":"2023-05-26T20:32:39.76Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Vinnie Jones was so helpful and sweet","comment":{"@type":"Comment","name":"","datePublished":"2023-06-02T19:10:19Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Shane Mulzet"},"datePublished":"2023-05-25T17:42:00.491Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Went in after an eye exam next door (Craig was great and nice to talk with). Both Vinnie and Dana helped me pick out glasses and were also enjoyable to talk with. They don't pressure you if you'd rather just look around, but they are also very helpful if you are looking for a specific style. Looking forward to when my glasses come in.","comment":{"@type":"Comment","name":"","datePublished":"2023-06-02T21:11:04Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Mike Ketcherside"},"datePublished":"2023-04-23T21:04:07.417Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Hey Vinnie. Thank you for your assistance today repairing my glasses. Great service, very helpful and professional.","comment":{"@type":"Comment","name":"","datePublished":"2023-06-03T00:04:40Z","text":"Thank you for your feedback! We are happy to hear about your positive experience and look forward to serving you! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Michael Morris"},"datePublished":"2023-04-02T18:31:59.292Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very helpful. Replaced nose pads that no other optical shop had been able to do.","comment":{"@type":"Comment","name":"","datePublished":"2023-04-07T20:36:28Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Anthony Echols"},"datePublished":"2023-04-01T18:46:02.248Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Devonda"},"datePublished":"2023-03-26T18:39:27.723Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Service was great! Bonnie was great.","comment":{"@type":"Comment","name":"","datePublished":"2023-04-03T16:45:56Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Matt Witman"},"datePublished":"2023-03-26T17:13:25.212Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Vinnie fixed my problem politely and quickly","comment":{"@type":"Comment","name":"","datePublished":"2023-03-31T20:55:17Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Lisa M"},"datePublished":"2023-03-20T16:12:06.833Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The best! Always friendly & helpful. Adjusted my glasses perfectly","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Charles Biehler"},"datePublished":"2023-03-20T03:43:23.464Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Jon Is absolutely AMAZING, she finds the perfect pair of glasses every time and does it so quickly!!! This was my second time to purchase glasses from the Quail Springs store, both times from Jon. The store is clean, well organized and top notch all the way around.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Len"},"datePublished":"2023-03-17T20:25:40.871Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The sales associate Dana was very knowledgeable and she has great customer service skills.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Erica Rixen"},"datePublished":"2023-03-12T22:37:27.665Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great variety of frames. Helpful and friendly employees","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Christy Gillenwater"},"datePublished":"2023-03-10T01:11:33.346Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Vinnie provided outstanding customer service. We called ahead, and when we arrived, he already had everything we needed ready to go.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Julian Pomeroy"},"datePublished":"2023-03-09T23:13:08.023Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Vinny is hands down the best","comment":{"@type":"Comment","name":"","datePublished":"2023-03-15T20:12:00Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Shalonda Breath"},"datePublished":"2023-03-07T18:43:19.293Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Hailey Sanchez"},"datePublished":"2023-03-04T19:40:07.715Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I had a wonderful experience","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"emerson sparks"},"datePublished":"2023-03-02T00:38:45.542Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Vinnie not only gave me exceptional service, he gave me that personal experience that I have come to love from LensCrafters! Thank you Vinne!","comment":{"@type":"Comment","name":"","datePublished":"2023-03-07T20:21:13Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Wesley Horton"},"datePublished":"2023-02-28T21:20:03.018Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Geddy Mathis"},"datePublished":"2023-02-28T21:15:37.599Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Vinny did a quick repair on my frames, quick and very thorough. Will definitely be back.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Chris Reed"},"datePublished":"2023-02-28T17:19:40.512Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Friendly and professional service!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Gina Stafford"},"datePublished":"2023-02-04T21:39:43.929Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Dana at Quail Springs Mall was fabulous! My elderly mom broke her glasses and unable to have an exam. Dana told me how to find a frame and replaced the lens for free within 5 minutes!!!!! Thank you😁","comment":{"@type":"Comment","name":"","datePublished":"2023-02-10T17:45:00Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"R. S."},"datePublished":"2023-01-07T23:13:04.836Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2023-01-16T20:34:50Z","text":"Thank you for your review. We are sorry to hear your experience at LensCrafters did not meet your expectations. We strive to meet all of our customer needs. Please go to https://www.luxotticacustomercare.com/lenscrafters to follow up so we can redirect your concern to the appropriate person. "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kevin Pierce"},"datePublished":"2023-01-02T22:09:33.068Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Muhammad Usman Malik"},"datePublished":"2022-12-28T19:04:29.236Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2023-01-02T21:20:17Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jacob Watson"},"datePublished":"2022-12-07T19:40:56.42Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Dana was absolutely helpful and very knowledgeable! Would highly recommend this location to friends and family","comment":{"@type":"Comment","name":"","datePublished":"2022-12-13T17:41:23Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Dana McArthur"},"datePublished":"2022-12-02T16:58:16.816Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Amazing customer service! Staff was friendly and helpful and i love my new glasses that they helped me pick out!","comment":{"@type":"Comment","name":"","datePublished":"2024-09-11T18:15:33.129Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"q Wrand"},"datePublished":"2022-11-28T22:24:07.769Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Do not recommend customer service is absolutely terrible. And rude.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jody VanHaitsma"},"datePublished":"2022-11-15T13:54:40.359Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Friendly staff, reasonably priced. Received glasses early.","comment":{"@type":"Comment","name":"","datePublished":"2022-11-15T20:03:37Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Lavada Jackson"},"datePublished":"2022-10-13T00:03:32.983Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Brandon Chavez"},"datePublished":"2022-10-01T16:24:55.767Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-10-06T15:45:59Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Isaac Hansen"},"datePublished":"2022-09-18T04:58:10.429Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Always friendly and attentive to your needs. Thank you for taking care of the issue with my damaged frames quickly and efficiently. This place is Great.","comment":{"@type":"Comment","name":"","datePublished":"2022-09-20T20:59:52Z","text":"Thank you for your review. Our associates are some of the best around and we are always happy to hear our customers feel the same!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kimberly Peters"},"datePublished":"2022-09-16T15:22:23.487Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Walked in to get classes...I have never encountered such a rude employee. His name was Vinnie or perhaps spelled with a Y....he needs serious customer training. He walked off for no good reason while saying something rude. There was another person named Roberto that was super nice and helpful. Vinnie should not be a Manager for any store dealing with customers!","comment":{"@type":"Comment","name":"","datePublished":"2022-09-16T15:52:13Z","text":"Thank you for your review. We are sorry to hear your experience at LensCrafters did not meet your expectations. We strive to meet all of our customer needs. Please go to https://www.luxotticacustomercare.com/lenscrafters to follow up so we can redirect your concern to the appropriate person."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Amy Berner"},"datePublished":"2022-09-11T19:36:11.381Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-09-15T19:45:41Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Vic OKC"},"datePublished":"2022-09-05T23:55:56.19Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Vinnie made the process of selecting my frames stress free. He explained brands, and types that might work for me. No pressure. Was very knowledgeable and helpful. Pleasant guy. I appreciate his kindness.\nThe store was clean. Large selection of frames. Will return. Haven’t received my glasses yet, so fingers crossed I am happy with my choice.","comment":{"@type":"Comment","name":"","datePublished":"2022-09-06T14:41:36Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"austin brigance"},"datePublished":"2022-09-04T18:54:56.662Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very nice great service came in for a screw in my glasses and was not charged","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Lauren Mass"},"datePublished":"2022-08-27T19:07:21.669Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Vinnie did a great job handling all of my needs quickly and accurately. I am very excited about my new frames. The store is clean and the selection is nice. The other staff is great too!","comment":{"@type":"Comment","name":"","datePublished":"2022-09-01T19:31:23Z","text":"Hi! Thank you so much for your review. We are excited to hear Vinnie was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Leah Avey"},"datePublished":"2022-08-20T18:52:30.915Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Berto was great! Repaired my dad’s glasses while I waited. Very nice and friendly!","comment":{"@type":"Comment","name":"","datePublished":"2022-08-25T15:29:25Z","text":"Hi! Thank you so much for your review. We are excited to hear Berto was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Porsha Johnson"},"datePublished":"2022-08-18T19:41:31.004Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Excellent customer service. They didn't hound me. Let me roam around. Very knowledgeable","comment":{"@type":"Comment","name":"","datePublished":"2022-08-23T17:46:53Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Anonymous Person"},"datePublished":"2022-08-12T01:14:58.162Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"My experience at Lens Crafter quail springs mall is always pleasant. Vinnie is best! He is always helpful patient and informative. I will continue to shop there.","comment":{"@type":"Comment","name":"","datePublished":"2022-08-12T14:06:04Z","text":"Hi! Thank you so much for your review. We are excited to hear Vinnie was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Victoria Huddleston"},"datePublished":"2022-08-05T18:30:45.278Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Vinnie was the greatest help!! I walked in unsure of if I was in the right place, but asked if I could have my glasses fixed. He was so incredibly kind, quick and efficient! Thank you so much!","comment":{"@type":"Comment","name":"","datePublished":"2022-08-08T13:02:25Z","text":"Hi! Thank you so much for your review. We are excited to hear Vinnie was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Edward Timms"},"datePublished":"2022-08-01T12:12:53.457Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great glasses and Great service. I will be back!","comment":{"@type":"Comment","name":"","datePublished":"2022-08-04T19:03:02Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Mary Johnson"},"datePublished":"2022-07-28T17:41:31.287Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Fast, friendly service","comment":{"@type":"Comment","name":"","datePublished":"2022-07-28T19:49:44Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Sherry Jenkins"},"datePublished":"2022-07-10T13:45:31.584Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Walked in and the lady working there was very helpful:however, will refuse to buy glasses in a place that refuses to separate the eye ware out between men’s and women’s ware. All if the frames were mixed in together, because “corporate” wanted them that way. I then asked if this was because of gender fluidity and she said “no comment” on that. I have a choice and will not be shopping there. Glasses need to be separated out between mens and womens. We are not the same. You are born a man or you are born a woman. You can’t be both.","comment":{"@type":"Comment","name":"","datePublished":"2022-07-11T20:42:02Z","text":"Thank you for your review. We are sorry to hear that your experience at LensCrafters did not meet your expectations. We strive to deliver the best service in the industry. Please go to https://www.luxotticacustomercare.com/lenscrafters to follow up so we can work to correct this issue."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Cherilyn Cowan"},"datePublished":"2022-07-09T18:39:47.306Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great experience!! Very helpful and knowledgeable staff!","comment":{"@type":"Comment","name":"","datePublished":"2022-07-12T19:28:50Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Marty Lovelace"},"datePublished":"2022-07-07T21:49:37.646Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Christina took the time to repair glasses, and locate a replacement frame IF needed. Thank you for your help!","comment":{"@type":"Comment","name":"","datePublished":"2022-07-08T12:50:57Z","text":"Hi! Thank you so much for your review. We are excited to hear Christina was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ariana Morales"},"datePublished":"2022-05-26T17:38:29.051Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Called the store up and VINNY hung up while i was on the phone mid sentence. Very unprofessional fix it\nIf i could leave this place zero stars i would","comment":{"@type":"Comment","name":"","datePublished":"2022-06-03T15:44:39Z","text":"Thank you for your review. We are sorry to hear your experience at LensCrafters did not meet your expectations. We strive to meet all of our customer needs. Please go to https://www.luxotticacustomercare.com/lenscrafters to follow up so we can redirect your concern to the appropriate person."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Patty Hunt"},"datePublished":"2022-05-26T16:49:55.514Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-06-02T20:43:57Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Juliana Cifuentes Cepeda"},"datePublished":"2022-05-14T20:30:13.33Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"This place is great! I had a pad missing and they replaced it for free since it was so easy. Was very fast and staff was friendly","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Dwight Walker"},"datePublished":"2022-04-12T19:49:45.479Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The Manager and her sales team were great at helping me find my frames. They both made it very easy for me to pick out my selection. The manager stated the system was slow but maintained to process my insurance and get me out. I will recommend anyone to visit this store. Great experience and very helpful and polite. 5 stars!!","comment":{"@type":"Comment","name":"","datePublished":"2022-04-14T18:25:40Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Amy Kleeman"},"datePublished":"2022-04-03T18:52:42.073Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Jon was amazing they helped us pick out our glasses within our budget and that looked great the level of experience we today was fantastic thank you guys 🤩","comment":{"@type":"Comment","name":"","datePublished":"2022-04-04T19:45:17Z","text":"Hi! Thank you so much for your review. We are excited to hear Jon was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Taylor"},"datePublished":"2022-03-23T14:45:23.266Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Tim O'Neal"},"datePublished":"2022-03-15T20:40:53.167Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-03-18T19:37:20Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Tommy Edwards"},"datePublished":"2022-02-26T21:40:00.759Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Such a great group of ladies! Highly recommend!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"jason gibson"},"datePublished":"2022-02-19T22:56:03.786Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"They were extremely helpful great to work with and nice people.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Lyndsey Soltis"},"datePublished":"2022-02-19T20:33:04.682Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Christina was great & very informational!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Audrey Self"},"datePublished":"2022-02-18T01:49:24.324Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I had a great experience at this location. Christine was so helpful and patient. She was very knowledgeable about what I should choose and gave great advice on a new pair of glasses. I will definitely be going back again.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Hannah Wilcocks"},"datePublished":"2022-02-17T22:22:30.036Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Gaby Sampedro"},"datePublished":"2022-02-08T18:47:37.752Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Variedad de modelos… y el trato excelente!! 👍🏻","comment":{"@type":"Comment","name":"","datePublished":"2022-02-14T19:57:16Z","text":"¡Gracias por tu reseña! ¡Esperamos poder servirle de nuevo!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Eric Leonard"},"datePublished":"2022-02-07T17:37:10.699Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Christina exceeded my expectations today by going above and beyond and I had a fantastic experience. Solved my problem quickly and provided excellent customer service! Thanks!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Barron Thayer"},"datePublished":"2022-02-05T22:05:22.807Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The specialist that helped with our purchase was very helpful and showed us our best purchase scenario","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Nay Williams"},"datePublished":"2022-02-05T19:16:48.188Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Kristina was great and so friendly great customer service","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ron Kanoff"},"datePublished":"2022-02-05T18:34:46.024Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Excellent service and quick turnaround on my glasses repair. Thank you","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Justin Gilbert"},"datePublished":"2022-01-30T19:37:20.21Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"I received some of the worst service and disrespect today from the Lense Crafter employee. Accused me of \"trying to get prescription sunglasses for free,\" although I have eye insurance. Made many other extreamly rude comments. I have got many pairs of glasses here, but will no longer do business here. I am at a complete loss!","comment":{"@type":"Comment","name":"","datePublished":"2022-01-31T19:50:41Z","text":"Thank you for your review. We are sorry to hear that your experience at LensCrafters did not meet your expectations. We strive to deliver the best service in the industry. Please go to https://www.luxotticacustomercare.com/lenscrafters to follow up so we can work to correct this issue."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Lian suan"},"datePublished":"2022-01-29T18:07:36.191Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Vinnie the Goat","comment":{"@type":"Comment","name":"","datePublished":"2022-02-04T15:02:16.831Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jonathan Albarrán"},"datePublished":"2022-01-24T16:23:20.923Z","reviewRating":{"@type":"Rating","ratingValue":"3","bestRating":"5"},"reviewBody":"It is a shock that a store with such an inventory would have so little choice in glasses by way of styles. I cannot say whether it is the fault of the industry producing little variety, or that of the purchaser refusing to venture into something different. But what is available at Lenscrafters is a myriad of monotony.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Vinod Joshi"},"datePublished":"2022-01-23T23:56:33.327Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-01-24T16:58:02Z","text":"Great to hear! We appreciate your review and hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ben G"},"datePublished":"2022-01-20T18:13:14.432Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great service and customer support. Vinnie was very helpful and answered all my questions, even though he had several people in the store.","comment":{"@type":"Comment","name":"","datePublished":"2022-01-26T15:17:16Z","text":"Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kanan Hansen"},"datePublished":"2021-11-14T18:49:24.319Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"They are very nice and do a great job!","comment":{"@type":"Comment","name":"","datePublished":"2021-11-19T15:49:44Z","text":"Thank you for your review, all of our associates work diligently to provide a great experience! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jason Evans"},"datePublished":"2021-11-07T23:37:22.843Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Big Thanks to Vinny for fixing my Oakleys\nAccidents happen, stepped on them and broke the under wire\nCalled Vinny and he said no problem I'll fix them in no time. Boom done. Thank you sir\nI really appreciate you!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kyler Prohoroff"},"datePublished":"2021-11-03T16:58:10.447Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"10/10 service extremely kind and quick Id definitely return here vs other places!\nImmediately helped me out with everything I needed even suggested extra services that I didn’t even know they had! Like I said amazing experience!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"John Brennan"},"datePublished":"2021-10-17T02:56:09.315Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I took a pair of broken glasses that I didn't buy there, and Vinny quickly repaired them free of charge. Outstanding service! They earned my future business!","comment":{"@type":"Comment","name":"","datePublished":"2021-10-19T17:05:44Z","text":"Hi! Thank you so much for your review. We are excited to hear Vinny was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Suzanne Bodger"},"datePublished":"2021-10-16T20:52:39.455Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Walked into the Quail Spings Mall location with my broken pair of glasses. Vinny and his team quickly took care of me with Pleasant and Helpful attitudes. Great customer service with every visit. Thank you.","comment":{"@type":"Comment","name":"","datePublished":"2021-10-20T15:38:56Z","text":"Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Nichole Smith"},"datePublished":"2021-10-02T16:32:15.67Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Vinny was AMAZING! I was frantic to find a place to get my daughter’s glasses fixed on a weekend and he was my savior. His customer service is the best I’ve encountered in a long time.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"J.R. Ewing"},"datePublished":"2021-09-22T13:55:59.905Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The manager Vinnie is a rockstar. Best glasses buying experience I've ever had. Great service and huge selection of frames.","comment":{"@type":"Comment","name":"","datePublished":"2021-09-23T18:26:36Z","text":"Hi! Thank you so much for your review. We are excited to hear Vinnie was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Darlene Hickman"},"datePublished":"2021-09-09T13:56:13.075Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Salesman, Vinnie was very busy while I was there and took care of everyone in a reasonable time with a very positive attitude. I hope you are paying him well!","comment":{"@type":"Comment","name":"","datePublished":"2021-09-09T20:42:32Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Eugene Ruby"},"datePublished":"2021-09-07T20:14:24.711Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Vinny was extremely helpful, friendly, and a great help at getting me the information I needed on a new set of frames, even though I didn't actually purchase anything at this particular store. That's quality service right there! Someone who helps you out, even though you're up front about not buying anything that day! Thanks Vinny!","comment":{"@type":"Comment","name":"","datePublished":"2021-09-08T13:26:41Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"LaShandra Busby"},"datePublished":"2021-08-13T02:51:33.242Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Vinnie was AWESOME! Very professional and knowledgeable of the services available. Our very first time visiting lens crafters and we felt right at home!","comment":{"@type":"Comment","name":"","datePublished":"2021-08-13T13:21:52Z","text":"Hi! Thank you so much for your review. We are excited to hear Vinnie was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Nikki Norton"},"datePublished":"2021-08-12T20:02:27.347Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I have never had to get glasses before and didn’t know what to expect or look for. Vinnie made this process as smooth as possible! He was very kind and helpful throughout the whole experience. I was also even able to pick up my new glasses the very next morning! Great service, highly recommend!","comment":{"@type":"Comment","name":"","datePublished":"2021-08-13T13:59:10Z","text":"Hi! Thank you so much for your review. We are excited to hear Vinnie was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"John Brese"},"datePublished":"2021-08-10T16:24:36.988Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Went in to get a repair, Vinnie was super helpful, friendly, and courteous! Will def be back when we need a new set!","comment":{"@type":"Comment","name":"","datePublished":"2021-08-11T19:58:33Z","text":"Hi! Thank you so much for your review. We are excited to hear Vinnie was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Lindsay"},"datePublished":"2021-08-07T19:12:26.834Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"10/10! I broke my glasses (bent frames and both lenses popped out) but Vinny fixed them in 2 minutes! I originally bought my glasses at this store and I’m so excited I can go to the same place in case they break again :)","comment":{"@type":"Comment","name":"","datePublished":"2021-08-11T17:05:35Z","text":"Hi! Thank you so much for your review. We are excited to hear Vinny was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Taylor Sexton"},"datePublished":"2021-07-26T20:15:40.099Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Dropped my frames this morning and I am severely lost without them. Found the closest place to get them fixed asap and called them and talked to Vinnie. Amazing guy to talk to, he made it very clear all the information I needed. Showed up and he had my glasses repaired up and cleaned better than I had them prior. 10/10 Amazing service in a pinch for sure I would definitely recommend talking to Vinnie at this shop.","comment":{"@type":"Comment","name":"","datePublished":"2021-07-28T17:32:54Z","text":"Hi! Thank you so much for your review. We are excited to hear Vinnie was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Billie Jeraminas"},"datePublished":"2021-07-21T15:34:54.759Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great service","comment":{"@type":"Comment","name":"","datePublished":"2021-07-22T15:37:15.601Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jessica E"},"datePublished":"2021-07-21T00:18:54.362Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Got here at 7pm on a Tuesday. They were already closed.","comment":{"@type":"Comment","name":"","datePublished":"2021-07-23T14:18:53Z","text":"Thank you for your review. We are sorry to hear that your experience at LensCrafters did not meet your expectations. We strive to deliver the best service in the industry. Please go to https://www.luxotticacustomercare.com/lenscrafters to follow up so we can work to correct this issue."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Stormy Cotton"},"datePublished":"2021-07-18T21:46:37.905Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The gentleman that helped me was extremely pleasant, and professional. Helped me with everything I needed, and was very kind! There was a couple of people in the store, he was the only one working, and he was VERY attentive to us Both. Vinnie was his name, great service!","comment":{"@type":"Comment","name":"","datePublished":"2021-07-19T16:26:58Z","text":"Hi! Thank you so much for your review. We are excited to hear Vinnie was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"ahhh right now"},"datePublished":"2021-07-16T13:04:15.401Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Will never do business with LensCrafters as long as I live. ... Has been nothing but a huge waste of time and frustration almost 2 weeks later After paying they still haven't made my glasses nobody thought to call or even email the customer...","comment":{"@type":"Comment","name":"","datePublished":"2021-07-16T18:37:41Z","text":"Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We apologize that your order time did not meet your expectations. Please go to https://www.luxotticacustomercare.com/lenscrafters to provide your information so we can contact you and work to resolve the issue."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Connie Keith"},"datePublished":"2021-06-23T00:24:43.054Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Amazing people that what you to see & look great too!","comment":{"@type":"Comment","name":"","datePublished":"2021-06-24T20:38:25Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Alex Perez"},"datePublished":"2021-06-07T18:34:23.128Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Had a pair of glasses shipped to this location. The manager and his assistant were extremely friendly. My glasses had been sent to the mailroom instead of directly to the store which was communicated to me via the manager. He proceeded to tell me he would get my package tomorrow as he was the only one in the store abs couldn’t leave the store alone. I showed up the next day and he already had my glasses ready. Very professional people.","comment":{"@type":"Comment","name":"","datePublished":"2021-06-08T19:15:41Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Juliana Cifuentes Cepeda"},"datePublished":"2021-06-02T20:37:42.769Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I broke my glasses a few days ago and I came to LensCrafters to see if they could be fixed. The guys that worked there were very kind and fixed my glasses really fast. Great service!","comment":{"@type":"Comment","name":"","datePublished":"2021-06-03T15:55:45Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jennifer Burris"},"datePublished":"2021-05-20T15:56:19.31Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Spent $1300 here I had the doctor told me to try the contacts for a week or two try to call back the doctor got transferred somewhere else and supposedly they can’t find my records now! Never use them!","comment":{"@type":"Comment","name":"","datePublished":"2021-05-20T21:29:06Z","text":"Thank you for your review. We are sorry to hear that your experience at LensCrafters did not meet your expectations. We strive to deliver the best service in the industry. Please go to https://www.luxotticacustomercare.com/lenscrafters to follow up so we can work to correct this issue."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"George J Majoue"},"datePublished":"2021-05-05T04:00:48.145Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Vinnie, Asst Manager, was tasked with servicing three additional clients while I was present. In the midst of calculations, all of the tablets would not work properly. This could have been a very unnerving ordeal for Vinnie to relay to the clientele. He was extremely professional, knew what he was called to do, and did it - all done with patience and professionalism.","comment":{"@type":"Comment","name":"","datePublished":"2021-05-05T13:40:04Z","text":"Hi! Thank you so much for your review. We are excited to hear Vinnie was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Morgen Cammack"},"datePublished":"2021-04-26T20:56:06.593Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Went in looking for a new pair of glasses. Gentleman in there was wonderful! Answered all questions, made sure they fit perfectly before I left. Told me that since I had my contacts in I could come back within the next 30 days if the prescription needs to be adjusted. They also take Care Credit, which is wonderful when you don’t have insurance. Would definitely recommend!!","comment":{"@type":"Comment","name":"","datePublished":"2021-04-27T19:28:12Z","text":"Thank you for your review. Our associates are some of the best around and we are always happy to hear our customers feel the same!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Rick Haywood"},"datePublished":"2021-03-18T22:39:03.961Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-03-19T14:36:19Z","text":"Great to hear! We appreciate your review and hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ashlyn Carroll"},"datePublished":"2021-03-17T22:56:54.1Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Wonderful experience . I was able to walk right in for a fast reapur for some missing screws and they where able to take care me right away , and at no cost to me . I would highly recommend.","comment":{"@type":"Comment","name":"","datePublished":"2021-03-18T14:22:07Z","text":"Thank you for your review! We are happy to hear that all of your questions were answered. We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Cheryl Baker"},"datePublished":"2021-03-12T00:03:32.557Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"LensCrafters at Quail Springs Mall offers the best customer service and the frames are unlimited. I'm so glad I chose them to get my new frames.","comment":{"@type":"Comment","name":"","datePublished":"2021-03-12T15:04:56Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"John wells"},"datePublished":"2021-03-01T01:58:24.047Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The most courteous and professional experience I’ve had glasses shopping ! Very knowledgeable and informative in all aspects of the buying process. They even showed me my options to help save me the most money. Thank you LensCrafters Quail Springs for making it such a enjoyable experience. I dont usually right reviews but felt compelled after my purchase today !","comment":{"@type":"Comment","name":"","datePublished":"2021-03-01T14:49:52Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Mary Derry"},"datePublished":"2021-02-21T19:19:18.237Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"This place is awesome the employees are nice and very helpful. They fixed my sons glasses, his lens was piping out. We walked in and out within 10 minutes or less no charge!!!😁","comment":{"@type":"Comment","name":"","datePublished":"2021-02-22T15:56:48Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Teddy Nguyen"},"datePublished":"2021-02-12T05:47:53.523Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-02-12T13:46:32Z","text":"Hello Teddy,\nThank you for contacting us regarding your experience. I am providing you with the link to our Luxottica Cares Form. This form will request all necessary information, so that we may address your concerns as quickly as possible. To access the form, please visit:\nhttps://www.luxotticacustomercare.com/lenscrafters"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Bucky"},"datePublished":"2021-01-28T02:49:29.529Z","reviewRating":{"@type":"Rating","ratingValue":"3","bestRating":"5"},"reviewBody":"Pretty good service but it's weird that the receipt that I got and the order that he showed me on the tablet itemized everything totally differently.I guess I paid what I was supposed to but it was strange and I'm not sure. My order came in today but no one called me, I had to call the store to find that out. So I go after dinner because the hours listed here and on lenscrafters website say they close at 8. I got there at 7:15 and they were closed. That's a bummer. I'm not sure if I'll go there next time.","comment":{"@type":"Comment","name":"","datePublished":"2021-01-28T15:35:09Z","text":"Thank you for your review. We are sorry to hear that your experience at LensCrafters did not meet your expectations. We strive to deliver the best service in the industry. Please go to https://www.luxotticacustomercare.com/lenscrafters to follow up so we can work to correct this issue."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Zack Bannister"},"datePublished":"2021-01-17T19:27:51.989Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I got both an eye exam and glasses at this location and am very pleased with the level of service I received here. The doctor was quick and, based on the symptoms I was having, knew exactly what I needed before I even sat in the chair. The guys in the store were very helpful and friendly, and even helped pick which frames I should get when I was stuck deciding between two pairs. They had lenses in my prescription in stock, and told me it would probably take up to an hour to cut them, but noted it would realistically be more like 30 minutes. 15 minutes later I get a text saying my glasses are ready, and sure enough they were. Wow! All in all I couldn’t be happier. This is my first pair of glasses and I love them. They also take my insurance, and saved me hundreds of $$ on this pair. I definitely will return next time I need glasses, or maybe even just to get a backup pair.","comment":{"@type":"Comment","name":"","datePublished":"2021-01-18T15:35:43Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Cory Hill"},"datePublished":"2020-12-24T18:46:26.874Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Fantastic experience, can see myself being a repeat customer. It's hard to ignore the friendly service with a smile and I highly recommend visiting this location so that you too may experience the clear vision of the new staff. Not to mention the cleanliness of the store, it really is a sight for sore eyes. Thanks LensCrafters, you saw to my needs. All in favor? The ayes have it.","comment":{"@type":"Comment","name":"","datePublished":"2020-12-28T15:47:43Z","text":"Hi! Thank you so much for your review. We are excited to hear about your experience in LensCrafters. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Aditya Sivakumar"},"datePublished":"2020-12-08T00:32:57.638Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Super friendly staff","comment":{"@type":"Comment","name":"","datePublished":"2020-12-08T17:16:23Z","text":"Thank you for your review. Our associates are some of the best around and we are always happy to hear our customers feel the same!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Bailee Ford"},"datePublished":"2020-12-02T21:17:59.528Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2020-12-03T15:33:51Z","text":"Great to hear! We appreciate your review and hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Rob Cowger"},"datePublished":"2020-09-16T18:03:19.324Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great place nice selection and saved me over $500 on two pair. Professional service.","comment":{"@type":"Comment","name":"","datePublished":"2020-09-17T18:35:58Z","text":"Awesome to hear! We are happy to hear about your positive experience and hope to serve you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kelli Ford"},"datePublished":"2020-08-02T15:16:36.382Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Patty Velasco"},"datePublished":"2020-08-01T21:57:37.234Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Wonderful staff at this location unlike the Penn Square location!","comment":{"@type":"Comment","name":"","datePublished":"2020-08-03T20:32:16Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"axel cruz"},"datePublished":"2020-08-01T21:56:47.995Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"really great people here! wonderful experience!","comment":{"@type":"Comment","name":"","datePublished":"2020-08-03T20:32:46Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kenneth Johnson"},"datePublished":"2020-07-21T20:11:11.445Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"They were very helpful and answered all my questions made a very comfortable environment","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"D. Johnson"},"datePublished":"2020-03-06T23:39:16.546Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great service, I was working on a budget and the gentlemen that were there were awesome and very patient","comment":{"@type":"Comment","name":"","datePublished":"2020-03-12T18:45:45Z","text":"Hi D. Johnson! Thank you for your review! We appreciate the feedback and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Sandy"},"datePublished":"2020-02-09T02:02:38.775Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The manager at the Quail Springs Store is amazing. Jeremy will treat you as if you are the only customer in the store. plus he remembers you from when you came in before. I will always buy my glasses there.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Steven Newport"},"datePublished":"2019-12-16T12:24:02.997Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"So bad that I would have given less than one star!","comment":{"@type":"Comment","name":"","datePublished":"2020-01-03T20:49:52Z","text":"Hi Steven, thank you for your review. We are sorry for your experience and would like to learn more so we can address the issue. Please go to bit.ly/LC-LUX so we can follow up with you directly."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jacob Macy"},"datePublished":"2019-06-17T01:44:58.094Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I had received a coupon in the mail for an additional 50 dollars off these new Blue IQ lenses and the fine print said it was combinable with any other deals going on. I called before I went and was told theyd fix me up with a good deal. I felt I got a great deal on a pair of Oakleys with the Blue IQ lenses. The woman who helped me, Sharrah, is a must goto up there if your looking for great service. I must say its like when u switch over to VIVID on a tv screen. Its not just being able to see its vivid now. I love the new blue iq lenses.","comment":{"@type":"Comment","name":"","datePublished":"2019-06-21T20:46:19.84Z","text":"Hi Jacoby! Thank you for your review. Sounds like an awesome deal! We appreciate your review and hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Joseph Pearl"},"datePublished":"2019-06-06T22:07:19.812Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Horrible. Had a prescription for my eye exam not done there but acuvue had sent me something to print out for a free pair of lenses. And they would not honor that. The woman I spoke to was very rude about and I asked why they wouldn’t honor that when doctors are actually given free lenses to give out to people who had an eye exam and such. She said because I didn’t pay money to them for the eye exam that they would not give out any lenses.","comment":{"@type":"Comment","name":"","datePublished":"2019-06-26T19:46:59.195Z","text":"Hi Joseph, thank you for your review. We are sorry to hear about your experience. We aim to consistently meet and surpass customers' expectations. Please go to bit.ly/LC-LUX so we can follow up with you directly."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Taylor W"},"datePublished":"2019-02-21T02:21:03.622Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"My boyfriend, My Nana, and I came in to get glasses repairs. My boyfriend needed new eye pads on his glasses and I needed a new screw in my glasses. I hadn’t even had my glasses that long and Before the screw broke and the staff was incredibly nice! Assisted in a timely manner and were very friendly during the repair. We came in and had the repair done quicker than I knew it. other lens places I get my glasses from would charge an arm and a leg for their repairs. Definitely recommend this LensCrafters location!","comment":{"@type":"Comment","name":"","datePublished":"2019-02-22T19:31:12.524Z","text":"Hi Taylor! Thank you for your positive feedback! We always try to go above and beyond for our customers. We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Noelle Cole"},"datePublished":"2019-02-20T18:47:20.622Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Horrible customer service - the 'non-glare' coating I paid extra for now has little bubbles all through one lens and several bubbles on the other lens. Patrick Hodges, an eyewear consultant at the Quail Springs location, informed me that they are scratches (clearly NOT) and that it is \"not his fault and not his problem.\"\nDON'T BUY GLASSES HERE. They do not stand behind what they sell.","comment":{"@type":"Comment","name":"","datePublished":"2019-02-26T21:10:35.159Z","text":"Hi Noelle, thanks for your review. We are sorry to hear about the issue with your glasses. Customer satisfaction is important to us. Please go to https://bit.ly/LC-Support so we can follow up with you directly."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Robert Dorrell"},"datePublished":"2019-01-12T18:46:26.754Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Don’t come here thinking you will save time or money over ordering through your Doc; you won’t. They have reduced lab services and good luck if you want same day service. Friendly staff but I can’t say anything else positive. Appears to be WAY UNDERSTAFFED. Manager on duty directly stated the two on duty couldn’t keep up.\n\nCharged for a protection plan we didn’t order. Unable to reconcile the receipt provided with the the actual charges and insurance benefit. (Staff person said their receipts and paperwork were horrible)\n\nReceived message that glasses were ready (10 days after purchasing), but one pair wasn’t ready when we arrived. Soooo Ltd to leave and come back in an hour. An hour and a half later I came back and glasses and uncut lenses laying the same place they were when I left. Having to wait again while they finish them.\n\nOk glasses finished. Large chip in corner of one lense. The tech had to have seen this; obviously done during grinding.\n\nIf someone from lense crafters actually reads this I would love to be contacted.","comment":{"@type":"Comment","name":"","datePublished":"2019-01-24T15:34:21.419Z","text":"Hi Robert, thank you for your review. We are sorry to hear about your experience. We aim to consistently meet and surpass customers' expectations. Please go to http://bit.ly/2Di26GQ so we can follow up with you directly."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"d j"},"datePublished":"2018-04-27T21:58:57.993Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Love this place\n\nQuality lenses. Great prices all the top brands","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"James Funderburk"},"datePublished":"2018-02-09T21:32:00.37Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Elijah Costilla"},"datePublished":"2018-02-03T17:48:45.446Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Shut it down horrible service if you dont like your job don't go. Don't make other people feel how your crappy ass feel. Y'all take y'alls job for granted.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Tom Warner"},"datePublished":"2018-01-26T18:21:24.013Z","reviewRating":{"@type":"Rating","ratingValue":"2","bestRating":"5"},"reviewBody":"After spending few hundred dollars on my eye glasses an told when I would have them, an two days after I supposed to have them I still don't have them, if you tell your customers a date you would have them ready for them, an you still don't have them in couple days later, wouldn't you think you would call the company where they are coming from an seeing where they are so u can tell your customer the update, instead having the customer call an ask about them an all you can say they have not made it in yet, we will can you when they arrive...","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Don Dennis"},"datePublished":"2017-09-23T14:30:31.989Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"When my Sales Associate tallied the bill he said because of the price of the frames anti-glare came up automatically as being required on the lenses and he totaled it into the bill. The Sales Manager was made aware and offered no apology and no correction. I immediately cancelled the order, went to another LensCrafters and purchased the same glasses. That Sales Associate didn't automatically add in the anti-glare to the order. Watch out for this store.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"jgundlach44"},"datePublished":"2017-08-28T20:23:03.447Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"They refuse to even offer me pricing on a set of lenses. I've never seen worse customer service in my life.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kristen Parker"},"datePublished":"2017-03-01T02:04:18.199Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Christy Babb"},"datePublished":"2017-02-21T02:08:41.558Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Would not even give them a one star. Bought my first pair of glasses and had to ask for help. The second time I went into store, walked completely around the store, looking at all the glasses, not even a Hi or welcome, walked out of the store, went to vision works, immediately was greeted and asked if they could help me even though they were full with customers. Will never use LensCrafters at Quail Springs Mall again.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Mark Brand"},"datePublished":"2017-01-31T19:12:43.504Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"I have called the store and asked what the number is Next door to them and they were very rude!\n\nBut the Doctor Office side is good very good.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Timothy Swenson"},"datePublished":"2016-11-25T19:16:53.709Z","reviewRating":{"@type":"Rating","ratingValue":"2","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Project Okie"},"datePublished":"2016-09-08T13:47:26.438Z","reviewRating":{"@type":"Rating","ratingValue":"2","bestRating":"5"},"reviewBody":"Wait was ridiculous and when we finally got someone their attitude changed completely when we told them we had a family & friends discount. They tried to refuse to let us use it. Entire process ended up taking 2+ hours. Even with the discount I may not go back again...at least not to this location.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Fanny H"},"datePublished":"2016-07-13T23:25:55.117Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"They are awesome!!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Rose Garcia"},"datePublished":"2016-05-31T23:33:42.039Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The store manager was great and really took time to hear my concern and get everything fixed I will always take me family to him.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Michelle Blasquez"},"datePublished":"2015-05-02T01:36:02.471Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I have always gone to this particular Lenscrafters store. The last few times an associate named Connor has helped me, and he was extremely helpful in finding me the perfect glasses. The rest of the staff was also very friendly.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Liz H."},"datePublished":"2015-04-15T02:12:21.456Z","reviewRating":{"@type":"Rating","ratingValue":"2","bestRating":"5"},"reviewBody":"The staff up front was awesome and attentive. I however ended up taking advantage of the 30 day return policy. My lenses did not work out for me. I swear they did not cut them correctly since I always felt cross-eyed and things became distorted if not looking straight at an object. They widened the bridge accidentally when they were flattening the frame because they claimed the curve was causing the distortion. The frames never fit correctly again. The anti-reflective coating was not ideal. I've never gotten anti-reflective coating but decided to give it a try. The slight fuzziness was frustrating. I also found the coating trickier to keep clean. Smudges were so stubborn to come up! I am giving them two stars because the staff was pleasant. I took off two stars because my script shouldn't have been an issue. I have stable vision and have had stable vision for years. I took off another star because the lens quality was subpar.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Beth Wesley"},"datePublished":"2014-07-13T20:17:16.104Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"I purchased sunglasses for a vacation. Not until I got home and read the VERY small font did I see that I was charged $34.00 for an extended protection plan. We then called cooperate and was told that the sales person should have offered this plan at three different times, she did not.\n\nWe had to go back to the store to have it credited on my Flex Card, but two months later it has yet to appeared. We have called the manager several times but he is either not there, has not arrived, or just left.\n\nWe have spoken to the regional manager three different times with not solution. We were told that we would have the credit and receive the paper work stating it was free. Six weeks later we have still not received it. Now the regional manager will Not return our calls. Be careful of the paperwork, read the writing with a magnifying glass, better yet do not waste your time. They do not honor their word.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}}]</script>
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DEDICATED TO YOUR EYES
Discover excellence in every detail at LensCrafters. Visit us for your personalized eyecare experience and find your perfect look! Get 40% off Prescription Glasses (includes designer frames + lenses). Schedule your eye exam now. We accept most vision insurance plans, including: Aetna, EyeMed, Humana, United Healthcare Vision, Davis Vision by Versant Health and many more. At LensCrafters all prescriptions are welcome!

Quail Springs Mall

Closed. Opens today at 7:00 AM
4.4 out of 5.0
(183 Google Reviews)
Find available eye exam appointments
And more appointments available
for you and your family
schedule now
Or call
(405) 751-1770

Store Information

2501 W Memorial Rd Ste 258
Oklahoma City, OK 73134-8019
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Phone:(405) 751-1770

Store Hours

Sunday12:00 PM - 6:00 PM
Monday10:00 AM - 8:00 PM
Tuesday10:00 AM - 8:00 PM
Wednesday10:00 AM - 8:00 PM
Thursday10:00 AM - 8:00 PM
Friday10:00 AM - 8:00 PM
Saturday10:00 AM - 8:00 PM

Eye Doctors at this Store

Heartland Eyecare-undefined

Heartland Eyecare

Independent Doctor of Optometry

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Vision insurance at LensCrafters

The destination for vision insurance members. Many insurance plans accepted.
Call us at (405) 751-1770 to learn more.

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United Healthcare Vision Insurance
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Superior Vision Insurance
Avesis Vision Insurance

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40% OFF PRESCRIPTION GLASSES

(Includes designer frames + lenses)
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50% OFF AN ADDITIONAL PAIR*

*some restrictions apply
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UP TO $200 OFF

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Find designer sunglasses that'll keep you stylish and protected from the sun's rays. Buy sunglasses online or in-store that work perfectly with your personality and lifestyle.
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Be free to move with contact lenses to see naturally, safe and convenient for physical activities.
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Ray-Ban
Oakley
Burberry
Michael Kors
Prada
Versace
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Find available eye exam appointments
And more appointments available
for you and your family
schedule now
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(405) 751-1770

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Visit us at LensCrafters 2501 W Memorial Rd

2501 W Memorial Rd LensCrafters is dedicated to providing quality eyecare to ensure you always see your best. We offer comprehensive eye exams, a complete range of premium lens solutions and a wide assortment of designer brands including Prada, Versace, Dolce & Gabbana, Ray-Ban, Oakley, Persol and many more. We accept most vision insurance plans, including: Aetna, EyeMed, Humana, United Healthcare Vision, Davis Vision by Versant Health and many more. At LensCrafters all prescriptions are welcome!
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Google Reviews forLensCrafters Oklahoma City, OK

4.4/5
(191 reviews)
Grace Wood
April 05, 2025
5.0/5
Elizabeth Pascual
April 02, 2025
5.0/5
I brought in a new pair of sunglasses I received as a gift that was missing a screw in the frame. Dana was able to repair them within minutes and took great care of me!
Response from LensCrafters
April 04, 2025
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Shea
April 02, 2025
5.0/5
I had such a quick, and great experience while getting a new pair of glasses and sunglasses. Craig was very helpful and answered any questions I had. I was happy with the selection and was impressed with how speedy everything was.
Response from LensCrafters
April 03, 2025
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
  • ...
Christian Magueyal
March 08, 2025
5.0/5
Dana helped me find the perfect pair of sunglasses
Response from LensCrafters
March 09, 2025
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Casey Yeager
February 20, 2025
5.0/5
The best people and extremely helpful
Response from LensCrafters
March 05, 2025
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
YO Mama
January 21, 2025
2.0/5
The fact that this location took the lab out of the store and now everything has to be shipped out, is ridiculous! I'm on day 10 of purchasing glasses and still won't have them for 4 or so more days...they haven't even shipped yet because apparently the lab is backed up! This is UNACCEPTABLE!! My sales guy, Craig was amazing so I just have issue with the rest of the process!!! There's NO reason they should take this long. I hadn't been to Lenscrafters in a few years and unfortunately this type of issue will result in me not using them again if they don't change things!!!!! **Friday, Jan. 24... Called on Tuesday, the day my glasses should've been in. Was told they were finishing them up and they'd then ship. Asked how long that would take, was told "hopefully Friday or Saturday". Called today and was told "they've shipped and should be here any day", I asked about what day and was told "probably Monday maybe". Was given weather as an excuse because the lab is in Atlanta. I'm sorry but waiting now OVER 2 weeks for glasses, will be the reason this will be my last purchase from LensCrafters! I bet if payment didn't have to be made until you pick up glasses, they'd go faster!
Response from LensCrafters
January 22, 2025
Thank you for your review. We are sorry to hear that your experience at LensCrafters did not meet your expectations. We strive to provide the best customer service in the industry. Please go to www.luxotticacustomercare.com/lenscrafters/careform so we can work to correct this issue for you.
  • ...
Janna Hefley-Wade
January 14, 2025
5.0/5
Dana was so helpful & nice! She ordered my lenses & explained the process to me beautifully. I will recommend her location to my friends bc of Dana!
Response from LensCrafters
January 15, 2025
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Mignonne Jarman
January 05, 2025
5.0/5
Dana was amazing great customer service
Response from LensCrafters
January 06, 2025
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Lynne Skaggs
December 18, 2024
5.0/5
Response from LensCrafters
December 19, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
  • ...
Marlo Ramsey-Austin
December 10, 2024
5.0/5
Quail springs mall location is the best.
Response from LensCrafters
December 10, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Elise Carter
November 26, 2024
5.0/5
Corey was the man who assisted me, very well mannered. I came in and asked if he possibly had a screw for my glass and he fixed them in less than 15 minutes. Very satisfied!!
Response from LensCrafters
December 04, 2024
Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!
Michael Houston
November 24, 2024
5.0/5
Dana at the Quail Springs location was amazing!! I’d been struggling for over an hour trying to swap my lenses out. I took them to her and she had me done in under 5 minutes!! Excellent customer service and super friendly. Thanks again!!
Response from LensCrafters
November 26, 2024
Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  
  • ...
Barbara
November 22, 2024
5.0/5
I visited on a Wednesday and met Kim who was extremely helpful. I wanted a few days to think about the frames. I went in again today, and Dana was great as well! Pretty frames and a fair price.
Response from LensCrafters
November 26, 2024
Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  
Brandy McDonald
November 17, 2024
5.0/5
Brought my mom in to get her glasses and Kimberly was amazing! She went above and beyond for us! We took a lot of her time that day as we made several changes to the order and she was fabulous! Great job, and thank you so much!
Response from LensCrafters
November 18, 2024
Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  
Chad Thompson
November 12, 2024
5.0/5
Response from LensCrafters
November 13, 2024
Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!
  • ...
Jalicia Brewer
September 28, 2024
5.0/5
Response from LensCrafters
October 03, 2024
Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!
Shelley Nunley
September 14, 2024
5.0/5
I had been in this location about 6 weeks ago with glasses purchased online from a retailer that EyeMed uses. I needed adjustments & also had some questions about the frames & Transition tint. My EyeMed allows me to get adjustments on these frames purchased online free at LensCrafters locations. The store assistant manager, Kimberly, helped me. She was incredibly knowledgeable & friendly. I ended up returning the online glasses as they had much bling and EXTREMELY heavy. They hurt my ears. Once my return was complete & benefits reinstated, I came back to this LensCrafters location. I called making sure that Kimberly was working because I was so impressed with her, I definitely wanted her help with my purchase. She is amazing! Gave me her honest opinion, which I appreciate very much. Many times, I feel sales associates tell me what they believe I want to hear, regardless of what they really think. Kimberly never gave me that impression. Looking forward to getting my new glasses & I have no doubt that if they are not perfect, Miss Kimberly will make certain they end up that way! She’s definitely an asset to this location & I appreciate her assistance very much!
Response from LensCrafters
September 20, 2024
Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!
Precious PMJ
August 17, 2024
5.0/5
Mrs.Dana, Kimberly and Craig always make sure .I'm taken care of. They were very honest and thoughtful during the entire process.
Response from LensCrafters
September 13, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again! Thank you for being a valued Lenscrafters customer.
  • ...
Amy Arehart
August 11, 2024
5.0/5
I had the pleasure of working with Kim Robb and had a great experience! She was very knowledgeable, patient, and friendly! Thank you!
Response from LensCrafters
August 12, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Amy Hiller
August 08, 2024
5.0/5
Kimberly was such a great help. Highly recommend
Response from LensCrafters
August 09, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Carolyn
August 05, 2024
5.0/5
Kim took care of me in the middle of a Sunday afternoon. She straightened the temples, put a lens back in, adjusted the frame. and cleaned them in a short time. She sent me on my way as I was thinking that the next time I need new frame and lenses, I will go straight to Lens Crafters. Thank you for your caring service. Gratefully, Carolyn
Response from LensCrafters
August 06, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
  • ...
Jon Benton
August 04, 2024
5.0/5
Kim took care of my nose-pads on my Oakley glasses with speed, efficiency, and friendly service. 10/10 would recommend!
Response from LensCrafters
August 05, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Melissa Brown
July 30, 2024
5.0/5
Kim was very helpful in picking out frames and also helped us save a lot of money. I would definitely recommend coming here!
Response from LensCrafters
July 31, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Marie Claire Ahiable (Seffie)
June 24, 2024
5.0/5
Ms Dana was awesome. Will definitely be coming back.
Response from LensCrafters
June 25, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
  • ...
Kristi Valliquette (KristiValli25)
April 30, 2024
5.0/5
Response from LensCrafters
May 01, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Richard Jarman
April 21, 2024
5.0/5
Dana was very helpful and knowledgeable about everything I needed! Great experience all around!
Response from LensCrafters
April 22, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Starr Jones
April 17, 2024
5.0/5
Craig was awesome!! Start to finish quick easy process! Will definitely use and recommend to others
Response from LensCrafters
April 18, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
  • ...
Carolyn Shirley
April 05, 2024
5.0/5
Craig was a great help working with me to get just what I needed with my complicated prescription. He was patient, kind & very knowledgable.
Response from LensCrafters
April 06, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Annita Wooten
March 24, 2024
5.0/5
Excellent experience and great customer service!!
Response from LensCrafters
March 25, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Lucas K
February 08, 2024
5.0/5
Great customer service! Kimberly found the right discounts to fit my budget for my top quality lenses. Go see her!
Response from LensCrafters
February 09, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
  • ...
Becca B
January 25, 2024
5.0/5
Came in today because I broke my glasses this morning. Kimberly was incredibly helpful. I've gone to LensCrafters in other places, including different states and she's by far one of the most helpful people I've encountered. I always have a hard time finding glasses, but I found 2 pairs I liked and Kimberly helped me with my decision. Thanks for your help Kimberly!
Response from LensCrafters
January 26, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Dominik Spears
January 18, 2024
5.0/5
Very nice customer service , Dana was perfect! Very easy to pick out frames and buy!
Response from LensCrafters
January 19, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Floyd Tiger
January 10, 2024
5.0/5
Dana was very patient me and extremely helpful.
Response from LensCrafters
January 11, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
  • ...
Shawn T
January 10, 2024
5.0/5
Came in with 3 pairs of badly splayed out designer frames. DANA was super friendly and made them fit better than new!
Response from LensCrafters
January 11, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Molly Hancock
January 03, 2024
2.0/5
I didn’t get the right glasses lol I got a pair I looked at but not the ones I was fitted for lol oh well
Response from LensCrafters
January 04, 2024
Thank you for your review. We are sorry to hear your experience at LensCrafters did not meet your expectations. We strive to train our associates to be the best in the marketplace. Please go to http://ms.spr.ly/6267icrqJ so we can follow up and redirect your concern to appropriate person.
Gary Gordon
January 01, 2024
5.0/5
I went to LensCrafters on Sunday, 12/31/23. I needed a screw replaced in my glasses. Not only did they do it promptly, the didn't let me pay them for it. They also cleaned my glasses. They treated me like a king. Although I didn't spend a dime there, I know where I'm going the next time I need glasses, or any other service! Thank you to Kim; your old-time customer service is deeply appreciated!
  • ...
Nicole Bowden
November 16, 2023
5.0/5
Dana was nice and knowledgeable with helping me pick out eyeglasses and sunglasses!
Response from LensCrafters
November 17, 2023
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Michelle Reid
October 30, 2023
5.0/5
Dana was awesome so patient and kind to work with
Response from LensCrafters
October 30, 2023
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
James Anderson
October 29, 2023
5.0/5
My wife and I went to the Quail Springs store with our prescriptions. We were waited on by Roberto and we enjoyed his expertise on Eyewear fashion and the fitting of the frames. We will shop there in the future. Thanks Roberto
Response from LensCrafters
November 01, 2023
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
  • ...
Cynthia Davis
October 25, 2023
5.0/5
Very friendly staff, clean facility.
Response from LensCrafters
October 26, 2023
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Kenneth Vinson
October 23, 2023
5.0/5
Craig was very help and informative Was a good experience.
Response from LensCrafters
October 24, 2023
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Justine Caler
October 16, 2023
5.0/5
Craig was amazing! He was so knowledgeable and I loved my experience with him. I also loved that while looking at glasses, there were no pushy salespeople. They were all very nice and helpful.
Response from LensCrafters
October 17, 2023
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
  • ...
Elizabeth Bradbury
October 09, 2023
5.0/5
Great customer service. I'm very pleased with the entire experience.
Response from LensCrafters
October 10, 2023
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
chuck adams
September 04, 2023
5.0/5
We visited OKC Quail Spring Mall and were greeted by store manager Dana. Dana was very knowledgeable and assisted in frame selection and processing our insurance. I highly recommend you visit Dana at LensCrafters in Quail Springs Mall OKC.
Response from LensCrafters
September 05, 2023
Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!
Shirley Carey
September 01, 2023
5.0/5
Their customer service is amazing and they have a large selection of high quality frames. Went in for a simple adjustment and they went above and beyond for me. Great store!
Response from LensCrafters
September 01, 2023
Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!
  • ...
jay Daper
September 01, 2023
5.0/5
Dana thank you very much for your outstanding customer services👌
Response from LensCrafters
September 01, 2023
Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!
Janice Steumann
September 01, 2023
1.0/5
I came on here to verify if I was the only person treated badly, and other reviewers confirmed it was not just me. I thought it was due to my old age. I went in for new contacts and glasses, I also had a terrible experience with Vinnie. He was condescending and short tempered. I walked my business downstairs to Vision Works and was treated exceptionally. Visionworks reviews speak for themselves. My husband and I will never go back.
Response from LensCrafters
September 01, 2023
Thank you for your review. We are sorry to hear your experience at LensCrafters did not meet your expectations. We strive to meet all of our customer needs. Please go to http://ms.spr.ly/62649n5Nj to follow up so we can redirect your concern to the appropriate person.
Mark Curl
August 23, 2023
5.0/5
Response from LensCrafters
August 23, 2023
Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!
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Heidi O
August 18, 2023
1.0/5
Vinny should be terminated and I am not sure why he is still working there. He became hostile in front of me and my daughter. He refused to adjust my glasses since I told him I was going to have to go to upper management with how I was not happy with them. Mind you I have purchased many frames at Lencrafters over time with no adjustment issues. He then threatened to call security on me when I told him I called him out on his rudeness and lack of customer service in front of my 9 yr old. She became very scared of this man and how he was threatening me. I will absolutely be taking this up now with upper management.I was also told he harasses moms with kids that come in. This was told to me when I called the other local store. Why is he still there? Management better wake up because this man is a liability. And because of his pattern with treatment of those with kids, his refusal to service me is discrimination.
Response from LensCrafters
August 18, 2023
Hi there, thank you for your review. We are sorry to hear about your experience. Please go to http://ms.spr.ly/626193kC1 to follow up so we can work to correct this issue.
Abdullah Alsuhaibani
August 17, 2023
5.0/5
Ms Dana she was very helpful Thank you!!
Response from LensCrafters
August 17, 2023
Hi! Thank you so much for your review. We are excited to hear Dana was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!
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