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LensCrafters
Lincoln Trail

9:00 AM - 7:00 PM 9:00 AM - 7:00 PM 9:00 AM - 7:00 PM 9:00 AM - 7:00 PM 9:00 AM - 7:00 PM 9:00 AM - 6:00 PM 12:00 PM - 5:00 PM
3.2 out of 5
Rating 3.2
(4 Reviews)
10900 Lincoln Trl
Fairview Heights, IL 62208
US
Main Number

Retail Hours

Day of the WeekHours
Monday9:00 AM - 7:00 PM
Tuesday9:00 AM - 7:00 PM
Wednesday9:00 AM - 7:00 PM
Thursday9:00 AM - 7:00 PM
Friday9:00 AM - 7:00 PM
Saturday9:00 AM - 6:00 PM
Sunday12:00 PM - 5:00 PM

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LensCrafters Eyewear

Browse our selection of designer eyeglasses and sunglasses today.
Coach
HC6040
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RB2132 52 New Wayfarer
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RY1530
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Top Brands At
LensCrafters Fairview Heights, IL

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About LensCrafters Fairview Heights, IL

With a mission of helping people look and see their best, your Fairview Heights LensCrafters has a passion for eyes. LensCrafters located at 10900 Lincoln Trl offers the best selection of the latest trends in eyewear from leading designer brands. Associates at LensCrafters are trained to provide you with personalized eye health service throughout your experience. Eye exams are available from Independent Doctors of Optometry at or next to LensCrafters in most states.

Recent Reviews forLensCrafters Fairview Heights, IL

3.2 out of 5
Rating 3.2
(4 Reviews)
  • 1 out of 5
    Rating 1.0
    Service from the on site eye doctor and staff was great! Karen did a wonderful job.
    The staff in the store was friendly too.
    But then there were problems with my order. I ordered a pair of special safety glasses. The lenses were obviously made upside down and this was confirmed by the eye doctor. The lab person however argued that all of this type of glasses were like that.... Uh, no. They are currently making another pair of lenses. This puts me 20 days out for them.
    Then, the regular glasses I ordered developed a chip in the inner corner from a problem with frame fit. The lens delaminated. So I asked to have that corrected. I was told there were two pits that caused the chip. I was then charged $25 against the insurance I had purchased. They are making another pair, and I wait 10 days for them, again.... 20 days out....
    I took the glasses home and looked for the pits they claimed are there with my professional magnifier. There are no pits..
    I’m not really a happy camper with the product or treatment by one individual in the lab. Who argues with the customer that their lenses should focus in different directions??
    I was excited to be able to return to the store after a long separation due to insurance, because in the past I had such great service.
    Response from LensCrafters Fairview Heights, IL
    Hi JMH, thank you for your review. We value you as a customer and are sorry to hear about your experience. Customer service and satisfaction are very important to us. Please go to bit.ly/LC-LUX so we can follow up with you directly.
  • 5 out of 5
    Rating 5.0
    ordered glasses on 08/05/19 still dont have them on 08/15/19 ?
    Response from LensCrafters Fairview Heights, IL
    Hi Robert, thanks for your review. We are sorry to hear about the delay in getting your glasses -- we aim to have them ready on the date given to you at the store, if not sooner. Please go to https://bit.ly/LC-LUX so we can follow up to resolve this issue.
  • 4 out of 5
    Rating 4.0
    The service I received was very helpful.
    Response from LensCrafters Fairview Heights, IL
    Hi Shawn! Thank you for your feedback! We look forward to serving you again!
  • 3 out of 5
    Rating 3.0
    Glasses are fine but no one knows how to properly adjust them. Have been back at least 4 times for adjustments

Nearby Locations

134 Saint Clair Square
#271-272
Fairview Heights, IL 62208
US
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Today's Hours:
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{distanceKilometers: 39.940502764234225, distanceMiles: 24.817870143114984}