
Your health and safety is our top priority. We’ve created a customer and patient experience that prioritizes health and safety without sacrificing our quality of care.

Lincoln Trail
Store information
Store hours
Day of the Week | Hours |
---|---|
Monday | 9:00 AM - 7:00 PM |
Tuesday | 9:00 AM - 7:00 PM |
Wednesday | 9:00 AM - 7:00 PM |
Thursday | 9:00 AM - 7:00 PM |
Friday | 9:00 AM - 7:00 PM |
Saturday | 9:00 AM - 7:00 PM |
Sunday | 12:00 PM - 5:00 PM |
Doctors at this store

VISION INSURANCE AT LENSCRAFTERS
The destination for vision insurance members. Many insurance plans accepted.
Call us at (618) 398-8282 to learn more.
… AND MANY MORE
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KNOW BEFORE YOU GO
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
About Lenscrafters Lincoln Trail
Recent Reviews for Lenscrafters Fairview Heights, IL
- TerribleResponse from LensCrafters Fairview Heights, ILJanuary 15, 2020Hi Terre, thank you for your review. We are sorry for your experience and would like to learn more so we can address the issue. Please go to bit.ly/LC-LUX so we can follow up with you directly.
- The doctor and staff was very friendly, Great customer serviceResponse from LensCrafters Fairview Heights, ILDecember 9, 2019Hi Reginald! Thank you for your review! We strive to deliver the best customer service in the industry. We hope to see you again.
- Service from the on site eye doctor and staff was great! Karen did a wonderful job.
The staff in the store was friendly too.
But then there were problems with my order. I ordered a pair of special safety glasses. The lenses were obviously made upside down and this was confirmed by the eye doctor. The lab person however argued that all of this type of glasses were like that.... Uh, no. They are currently making another pair of lenses. This puts me 20 days out for them.
Then, the regular glasses I ordered developed a chip in the inner corner from a problem with frame fit. The lens delaminated. So I asked to have that corrected. I was told there were two pits that caused the chip. I was then charged $25 against the insurance I had purchased. They are making another pair, and I wait 10 days for them, again.... 20 days out....
I took the glasses home and looked for the pits they claimed are there with my professional magnifier. There are no pits..
I’m not really a happy camper with the product or treatment by one individual in the lab. Who argues with the customer that their lenses should focus in different directions??
I was excited to be able to return to the store after a long separation due to insurance, because in the past I had such great service.Response from LensCrafters Fairview Heights, ILSeptember 10, 2019Hi JMH, thank you for your review. We value you as a customer and are sorry to hear about your experience. Customer service and satisfaction are very important to us. Please go to bit.ly/LC-LUX so we can follow up with you directly. - ordered glasses on 08/05/19 still dont have them on 08/15/19 ?Response from LensCrafters Fairview Heights, ILAugust 16, 2019Hi Robert, thanks for your review. We are sorry to hear about the delay in getting your glasses -- we aim to have them ready on the date given to you at the store, if not sooner. Please go to https://bit.ly/LC-LUX so we can follow up to resolve this issue.
- The service I received was very helpful.Response from LensCrafters Fairview Heights, ILMarch 7, 2019Hi Shawn! Thank you for your feedback! We look forward to serving you again!