<script type="application/ld+json">{"@context":"http://schema.org","@type":"SpecialAnnouncement","name":"YOUR EYES FIRST","text":"New Styles have just arrived! Visit us for your personalized eyecare experience and find your perfect look! <b>Get 50% off lenses with frame purchase.</b> Schedule your eye exam now. We accept most vision insurance plans, including: Aetna, EyeMed, Humana, United Healthcare Vision, Davis Vision by Versant Health and many more. At LensCrafters all prescriptions are welcome!","category":"https://www.wikidata.org/wiki/Q81068910"}</script><script type="application/ld+json">{"@context":"http://schema.org","@type":"AggregateRating","itemReviewed":{"@type":"LocalBusiness","name":"North Point Marketcenter"},"ratingValue":"4.5 out of 5.0","reviewCount":343}</script><script type="application/ld+json">[{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Stanley Yorker"},"datePublished":"2025-03-13T16:49:28.731Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Zak was da’ man! Repaired my glasses before I could even leave to waste the 15 minutes he estimated. Took 5! 👍🏾","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Telisha Moore"},"datePublished":"2025-03-11T15:07:26.206Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Zak was very helpful! I never felt pressured to make a purchase. He did an excellent job relaying my benefits to me.","comment":{"@type":"Comment","name":"","datePublished":"2025-03-12T06:34:57.902Z","text":"Thank you for your review! \nWe are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. \nWe hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jack Campbell"},"datePublished":"2025-03-02T16:36:52.528Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I dropped in unannounced just before a week long overseas trip because my Ray-Ban frames had fallen apart. Zak quickly took care of them and I was on my way. Great place!","comment":{"@type":"Comment","name":"","datePublished":"2025-03-04T01:49:50.454Z","text":"Thank you for your review! \nWe are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. \nWe hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Alma Lopez"},"datePublished":"2025-02-21T00:26:08.615Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"My experience at this office at first was not very good. I had to go 3 times to change my lenses until I found the best person to help me. Catalina helped me choose new lenses. She took her time helping me with everything. I recommend that when you come, ask for Catalina, you will have the best help you can have.","comment":{"@type":"Comment","name":"","datePublished":"2025-03-05T18:58:45.653Z","text":"Thank you for your review! \nWe are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. \nWe hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Denise H."},"datePublished":"2025-02-16T21:41:08.643Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Zak was great!!","comment":{"@type":"Comment","name":"","datePublished":"2025-02-17T06:37:47.766Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jessica Brunson"},"datePublished":"2025-02-09T16:34:51.739Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Thank you so much Zak for your help. He was knowledgeable and extremely helpful.","comment":{"@type":"Comment","name":"","datePublished":"2025-02-10T03:58:05.993Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Eric Baumgardner"},"datePublished":"2025-02-01T23:24:39.587Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Came in to see if they could fix a lens that popped out of a brand if glasses they don’t even carry. Without hesitation, Robert took my sunglasses back and found a screw to reattach the lens and then cleaned them. Robert the manager is the man. This is how you build positive sentiment for a brand and I’ll definitely be going here and recommending anyone I know.","comment":{"@type":"Comment","name":"","datePublished":"2025-02-02T10:25:32.019Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jas Ohaya"},"datePublished":"2025-02-01T22:17:13.038Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Excellent service! I went in for an eye exam and purchased frames as well. The entire process took less than an hour. Dr. Marsh was very friendly, thorough, straightforward, and answered all my questions. She also provided (and wrote down) multiple options for after care of my eyes from an injury a few years back. I can appreciate doctors who care for their patients and take into considered all their needs. Once I completed my exam, I decided to stay and purchase frames. Zak was very personable and extremely helpful. He offered suggestions and made the process seamless without feeling rushed. I highly recommend this location. I will be coming back for routine exams and frame services. Thank you all so much!","comment":{"@type":"Comment","name":"","datePublished":"2025-02-02T09:30:23.626Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"candy Thompson"},"datePublished":"2025-01-27T14:53:12.379Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Zak was very helpful and even assisted with picking out frames","comment":{"@type":"Comment","name":"","datePublished":"2025-01-28T08:11:20.056Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Brenda Summers"},"datePublished":"2025-01-21T02:10:05.105Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great experience at LensCrafters-Alpharetta. Zak was great in explaining the lens I needed and assisted with fitting my new glasses.","comment":{"@type":"Comment","name":"","datePublished":"2025-01-22T01:37:45.801Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ethan Chang"},"datePublished":"2025-01-19T19:58:23.455Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2025-01-20T04:40:10.458Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Nia Perryman"},"datePublished":"2025-01-18T19:46:17.759Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Zak was very helpful and kind to me! He fixed my glasses free of charge which I was very appreciative of! He also gave helpful tips on how to prevent the screws from my glasses loosening again. I will definitely be back!","comment":{"@type":"Comment","name":"","datePublished":"2025-01-19T06:00:12.867Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Christopher Head"},"datePublished":"2025-01-16T21:30:11.486Z","reviewRating":{"@type":"Rating","ratingValue":"4","bestRating":"5"},"reviewBody":"Thank you to the North Point store for their help today. The service was excellent, and the staff was knowledgeable and timely.","comment":{"@type":"Comment","name":"","datePublished":"2025-01-17T06:05:47.248Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Qwenn Parker"},"datePublished":"2025-01-16T13:51:08.495Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Had a great experience here, the exam was quick and informative. They had a great variety of eyeglasses, Zak was super helpful giving me the prices and discounts of different lens additions and everyone was super nice. Definitely coming here from now on.","comment":{"@type":"Comment","name":"","datePublished":"2025-01-17T02:35:11.25Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Alfred Gardner"},"datePublished":"2025-01-06T23:37:32.113Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Excellent service. Ask for Zak…very thoughtful, courteous, and genuinely cares about the customer’s needs.","comment":{"@type":"Comment","name":"","datePublished":"2025-01-07T06:00:38.653Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Worth Stuart"},"datePublished":"2024-12-29T22:28:25.933Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Zak did a great job of fitting and advising. When I told him what I was looking for, he went directly to the right drawer and pulled out the glasses that were to be my favorites. He was knowledgeable and extremely helpful. Recommend this LensCrafters wholeheartedly!","comment":{"@type":"Comment","name":"","datePublished":"2024-12-30T08:30:02.951Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"O M"},"datePublished":"2024-12-28T19:49:47.167Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Zack did an awesome job helping me with getting new screws for my Oakley eyeglasses. He also gave me extra screws in case I lose screws again. 5 stars for him","comment":{"@type":"Comment","name":"","datePublished":"2024-12-29T07:05:04.028Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Dorothy Sanders"},"datePublished":"2024-12-27T19:48:52.449Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"ZAK,GREAT CUSTOMER SERVICE VERY PLEASANT, KNOWLEDGE OF GLASSES, MATERIAL, OF PRODUCT, GREAT TO HAVE HIM AT LENS CRAFTER","comment":{"@type":"Comment","name":"","datePublished":"2024-12-28T05:23:17.438Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Renee Mather"},"datePublished":"2024-12-23T20:54:05.534Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Zak at the North Point store in Alpharetta was extremely helpful and very knowledgeable. I highly recommend this store. While all associates at the store are friendly and helpful, I prefer Zack who has helped me the past few years.","comment":{"@type":"Comment","name":"","datePublished":"2024-12-24T06:18:45.66Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Christine Molinaro"},"datePublished":"2024-12-22T19:24:23.349Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Zak was lovely to work with!","comment":{"@type":"Comment","name":"","datePublished":"2024-12-23T04:47:40.198Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Elizabeth Seay"},"datePublished":"2024-12-21T15:16:24.725Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Really helpful staff, Kevin was awesome","comment":{"@type":"Comment","name":"","datePublished":"2024-12-22T02:46:51.187Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Katherine Knezo"},"datePublished":"2024-12-19T16:09:43.841Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-12-20T02:37:10.16Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Adam Davidson"},"datePublished":"2024-12-17T20:49:24.645Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Thanks for saving me!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Consumer Info"},"datePublished":"2024-12-17T17:15:25.859Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great service from Zak! He got me everything i needed, swiftly.","comment":{"@type":"Comment","name":"","datePublished":"2024-12-18T07:22:04.586Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Hayden Mark"},"datePublished":"2024-12-14T21:51:50.688Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Zak is da goat","comment":{"@type":"Comment","name":"","datePublished":"2024-12-17T06:08:44.871Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Vanessa Mendez"},"datePublished":"2024-12-14T20:42:11.068Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very nice and quick !","comment":{"@type":"Comment","name":"","datePublished":"2024-12-17T05:21:39.514Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Melissa Knight"},"datePublished":"2024-12-14T01:38:07.467Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Excellent customer service. One of the arms on my glass had been super loose for a while and It finally gave up. I stopped in to Lenscrafters just to see if they could be repaired. I was greeted by a very nice young man ( I did not catch his name) , who said he would try. It took him a few minutes to sort out the issue and he had to go to the back of the store. When he came back my glasses where whole again and he was polishing my lens. All I can say is thank you .. its a busy time of year and he did not have to help me. Especially when doing so did not result in a sale.","comment":{"@type":"Comment","name":"","datePublished":"2024-12-17T01:26:01.845Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Alexandra Mathis"},"datePublished":"2024-12-13T20:37:09.284Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Zack was fantastic!","comment":{"@type":"Comment","name":"","datePublished":"2024-12-16T23:01:08.187Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Muhib Saeed"},"datePublished":"2024-12-12T19:05:29.625Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Professional service. Zak was able to fix my mothers glasses.","comment":{"@type":"Comment","name":"","datePublished":"2024-12-16T16:25:34.717Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Julia Bixler"},"datePublished":"2024-12-12T16:37:58.033Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-12-16T15:28:16.485Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Wendy Dunlap"},"datePublished":"2024-12-09T14:08:13.828Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Friendly atmosphere. Great service. Know what they are doing.Helped tremendously and with a smile","comment":{"@type":"Comment","name":"","datePublished":"2024-12-10T14:12:01.632Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Devern Sutherland"},"datePublished":"2024-12-07T19:57:51.675Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Zak was very helpful and knowledgeable","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Manish Sharma"},"datePublished":"2024-12-07T17:15:42.792Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Zac was very helpful in explaining the prescription, insurance benefits and recommending the best value and utility combination. Recommend lenscrafter for convenience and value","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Che’re"},"datePublished":"2024-12-07T16:06:37.42Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Thank you Kevin! You were absolutely AMAZING and very patient. You knew exactly the kind of eyeglasses I needed! Beyond satisfied!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Katie Tarrer"},"datePublished":"2024-12-06T19:56:09.935Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Zak was AMAZING while he helped me with my new glasses! It was such a quick process, and he was a delight to talk to!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Alex Holyfield"},"datePublished":"2024-12-05T23:08:59.292Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"10/10","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Annjeanette Fisher"},"datePublished":"2024-12-02T20:15:56.101Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Zak fixed my glasses in seconds. Thank you !!!!","comment":{"@type":"Comment","name":"","datePublished":"2025-01-17T21:41:00.826Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Sarah Michele"},"datePublished":"2024-11-30T16:16:40.886Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Kevin was awesome- had us taken care of quickly & very knowledgeable of the products.","comment":{"@type":"Comment","name":"","datePublished":"2024-12-10T19:41:06.243Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Geraldd Williams"},"datePublished":"2024-11-30T15:51:51.561Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Last night Rob helped us navigate the wonderful world of the new Ray Ban Meta's. We found the perfect pair and lenses to match. Unfortunately we didn't have her prescription with us. This morning...armed with her script we sealed the deal with Kevin & Zac. An awesome experience all the way around. Nice job guys!","comment":{"@type":"Comment","name":"","datePublished":"2024-12-04T21:36:00.659Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Tina Tran"},"datePublished":"2024-11-29T23:10:37.243Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-12-04T21:21:32.344Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Rahul Natraj"},"datePublished":"2024-11-29T23:09:50.578Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"thank you ram sam!","comment":{"@type":"Comment","name":"","datePublished":"2024-12-04T21:21:28.041Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Raghu B"},"datePublished":"2024-11-29T22:51:15Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Kevin Connolly is very helpful and knowledgeable. Great customer service","comment":{"@type":"Comment","name":"","datePublished":"2024-12-04T21:20:42.903Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"john ejumejowo"},"datePublished":"2024-11-29T20:25:24.225Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Zak was very knowledgeable and helpful in picking up our glasses today.","comment":{"@type":"Comment","name":"","datePublished":"2024-12-09T21:13:40.428Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ross Barnes"},"datePublished":"2024-11-29T18:26:52.39Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Dr. Harris was great and gave me the perfect prescription and Kevin helped me find a great pair of glasses!","comment":{"@type":"Comment","name":"","datePublished":"2024-12-04T21:15:50.675Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Leslie Parker"},"datePublished":"2024-11-29T18:23:44.372Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Thank you Dr. Harris for being the best!! Will be back for sure! Kevin was great assisting with glasses!","comment":{"@type":"Comment","name":"","datePublished":"2024-12-04T21:15:36.058Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Matt Wolfe"},"datePublished":"2024-11-29T17:59:05.127Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Rob took care of me, fixed my glasses which I didn’t buy there and ready in 20 minutes. Will definitely look here to buy when I need new glasses!","comment":{"@type":"Comment","name":"","datePublished":"2024-12-09T22:00:00.005Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jill Sanderson"},"datePublished":"2024-11-27T20:40:51.179Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great experience. Very helpful gentleman, Robert assisted me. I would definitely recommend this beautiful new location. Can’t wait to get my new glasses!","comment":{"@type":"Comment","name":"","datePublished":"2024-12-04T20:34:01.376Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Dawn"},"datePublished":"2024-11-26T17:25:17.295Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Kaitie Thank you did an amazing job!","comment":{"@type":"Comment","name":"","datePublished":"2024-12-04T19:31:15.711Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Lorraine Grant"},"datePublished":"2024-11-24T19:42:19.263Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Katie was a great help very professional and friendly","comment":{"@type":"Comment","name":"","datePublished":"2024-11-26T21:12:57.996Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Not Jake"},"datePublished":"2024-11-23T20:24:30.628Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Kevin is the best!!","comment":{"@type":"Comment","name":"","datePublished":"2024-11-27T21:31:28.013Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Karima Jeneh Perry"},"datePublished":"2024-11-23T00:31:39.641Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Kevin was the best! I’m in love with my new glasses! Thank you so much!","comment":{"@type":"Comment","name":"","datePublished":"2024-11-27T19:32:48.495Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Shian McLeish"},"datePublished":"2024-11-23T00:30:59.003Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Thank you for my glasses, Kevin!","comment":{"@type":"Comment","name":"","datePublished":"2024-11-27T19:33:12.129Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jennifer Hunter"},"datePublished":"2024-11-22T20:08:16.966Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Thank you to Zak and Rob for fixing my sunglasses!! 😎 I found out today I am not an “action 80’s hero “ 😊 Thank you gentleman","comment":{"@type":"Comment","name":"","datePublished":"2024-11-26T20:36:45.845Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Veronica Floyd"},"datePublished":"2024-11-21T18:24:40.046Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Had a great experience with the assistance of sales professional Zac. He helped me select the perfect frame. Thanks Zac","comment":{"@type":"Comment","name":"","datePublished":"2024-11-26T21:58:42.31Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Heidi Eveleigh"},"datePublished":"2024-11-18T18:53:18.219Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Zac was terrific, as were all the staff there. Eye exam, frame selection and ordered in under an hour. Highly recommend!","comment":{"@type":"Comment","name":"","datePublished":"2024-11-21T19:30:36.272Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Varun Govindaraj"},"datePublished":"2024-11-16T20:44:06.603Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Added a random charge to the eye test that was not made clear at the time of booking","comment":{"@type":"Comment","name":"","datePublished":"2024-11-18T18:04:12.024Z","text":"Thank you for your review. We are sorry to hear that your experience at LensCrafters did not meet your expectations. We strive to provide the best customer service in the industry. Please go to https://luxotticacustomercare.com/lenscrafters/careform so we can work to correct this issue for you."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Day Miller"},"datePublished":"2024-11-16T16:56:22.932Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"KEVIN AND ROB FANTASTIC PEOPLE 🥹 MADE MY SHOPPING AT THIS EXPERIENCE SO EASY AND MADE ME AND MY MOM SO COMFORTABLE, TRULY I APPRECIATE THESE GENTLEMEN SO MUCH","comment":{"@type":"Comment","name":"","datePublished":"2024-11-18T20:16:08.05Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"DeAndra Saddler"},"datePublished":"2024-11-15T23:18:17.089Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-11-18T19:46:37.596Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"lawrence alvarez"},"datePublished":"2024-11-15T22:53:36.343Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great customer service, the new location is very nice, I definitely coming back.","comment":{"@type":"Comment","name":"","datePublished":"2024-11-18T20:02:26.825Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Scott Buck"},"datePublished":"2024-11-15T22:33:41.488Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-11-18T21:35:47.417Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jabril Muhammad"},"datePublished":"2024-11-14T18:59:54.173Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Kevin was very knowledgeable and made the purchasing process quick and easy. Plus he cleaned my glasses really well! 🙂","comment":{"@type":"Comment","name":"","datePublished":"2024-11-15T19:58:44.841Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"David Ken Collins"},"datePublished":"2024-11-08T22:59:11.893Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Dr Patel was excellent, at Atlanta Eye Group.\nAnd Kevin, part of the LensCrafters crew, was excellent. He explained all my options and helped me make wise choices in the iuse of my insurance benefits. Looking forward to picking up my new glasses next week!","comment":{"@type":"Comment","name":"","datePublished":"2024-11-11T20:10:26.331Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Pooja Nair"},"datePublished":"2024-11-03T16:27:39.026Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Had a fabulous experience, very helpful and enthusiastic people","comment":{"@type":"Comment","name":"","datePublished":"2024-11-07T20:00:24.55Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"David Kelly"},"datePublished":"2024-11-02T12:54:50.348Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great service. Very fast and professional. Zak was extremely helpful and knowledgeable. Thanks.","comment":{"@type":"Comment","name":"","datePublished":"2024-11-04T21:29:06.637Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Dapo Oguntola"},"datePublished":"2024-10-28T16:11:23.181Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Zach was exceptional. Go see him. The whole staff was very courteous and professional. I strongly recommend them.","comment":{"@type":"Comment","name":"","datePublished":"2024-11-04T19:09:25.66Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Brianna Hillman"},"datePublished":"2024-10-07T19:26:49.268Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"My in-store experience was great! Very friendly and polite staff. Zak was patient with me in my search and informative about my lenses! He worked with my to find the best option while still ensuring quick service!","comment":{"@type":"Comment","name":"","datePublished":"2024-10-15T19:38:16.164Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"AOL Member"},"datePublished":"2024-10-05T19:40:30.071Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Zak fixed quickly and rightly my broken prescription glasses arms .I was able to wear. Thank you","comment":{"@type":"Comment","name":"","datePublished":"2024-10-11T19:15:52.561Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"John Mack"},"datePublished":"2024-10-03T14:42:58.536Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Came in with an issue - needed glasses very badly and Zak was able to get me an emergency pair made quickly. Really saved me and I’m genuinely very thankful.","comment":{"@type":"Comment","name":"","datePublished":"2024-10-09T19:24:01.833Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Mysasser1"},"datePublished":"2024-10-02T18:33:12.763Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Omg!!!!! Zak just saved my life.I'm new in town and needed my wire frame readjusted from sleeping in my glasses and the other pair needed a lense put back in. They didn't charge me for this so I tried to at least get cases but he just gave a couple they had laying around. As soon as my insurance kicks in I'll definitely be back here to get a full purchase. Service was so fast!","comment":{"@type":"Comment","name":"","datePublished":"2024-10-09T20:27:10.975Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"yasir oraif"},"datePublished":"2024-10-01T19:32:47.216Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Thanks Zak very helpful.","comment":{"@type":"Comment","name":"","datePublished":"2024-10-08T20:31:43.187Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"brayden hurst"},"datePublished":"2024-09-30T17:37:27.044Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Went in for a sunglasses repair and the man working was very kind and fixed it for free. I insisted on paying and he refused. A good review was in order for these type of places. Very clean and updated store too!","comment":{"@type":"Comment","name":"","datePublished":"2024-10-09T18:20:46.563Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"alyssa solano"},"datePublished":"2024-09-30T16:38:42.487Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Thank you Kevin for helping me pick out my glasses!","comment":{"@type":"Comment","name":"","datePublished":"2024-10-09T18:19:45.993Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Rachel Caudell"},"datePublished":"2024-09-25T22:22:31.431Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Went in to this location to have my glasses looked at because I messed them up. Kevin did some amazing work on them and fixed them up. Kevin was truly amazing and sweet! Will be back when it is time for my newest glasses.","comment":{"@type":"Comment","name":"","datePublished":"2024-10-01T19:35:44.933Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Nicole"},"datePublished":"2024-09-18T19:17:04.993Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Super fast ! I was in and out on 45 mins !!! No appointment either. I’ll definitely be coming back the this lens crafters","comment":{"@type":"Comment","name":"","datePublished":"2024-09-19T16:30:13.675Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ricky Fitchett"},"datePublished":"2024-09-15T15:48:53.258Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Zak and Kevin were great!","comment":{"@type":"Comment","name":"","datePublished":"2024-09-20T18:03:01.212Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Dacey Hartsfield"},"datePublished":"2024-09-13T21:01:41.41Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Rob was so great. Very personable and so helpful. Highly recommend.","comment":{"@type":"Comment","name":"","datePublished":"2024-09-16T19:44:21.282Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Allya Allaway"},"datePublished":"2024-09-13T19:45:22.806Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Zack was very helpful and knowledgeable! Thanks Zack!","comment":{"@type":"Comment","name":"","datePublished":"2024-09-13T20:43:56.696Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"LaToya Dillon"},"datePublished":"2024-09-11T17:41:16.267Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Zack was amazing!! Easy, personal and fast.","comment":{"@type":"Comment","name":"","datePublished":"2024-09-16T13:15:21.989Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Brandi and Craig McCormack"},"datePublished":"2024-09-08T19:11:09.689Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Zak was awesome! Came in with 2 pairs of kids glasses that were in bad shape. He was helpful and fixed them right up!!","comment":{"@type":"Comment","name":"","datePublished":"2024-09-11T19:20:17.707Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ayana Mercer"},"datePublished":"2024-09-08T17:48:06.122Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Zak was a great help. He fixed my glasses for me in less than a hour. Customer service 10/10. Plan to come back in a few weeks to get my new glasses from him.","comment":{"@type":"Comment","name":"","datePublished":"2024-09-11T19:22:11.567Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ryan Nicholas"},"datePublished":"2024-09-07T22:48:14.921Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Amazing experience with Catalina! She was very pleasant to wok with. I highly recommend having Catalina to assist you.","comment":{"@type":"Comment","name":"","datePublished":"2024-09-11T20:00:49.504Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Karl"},"datePublished":"2024-09-07T20:57:10.67Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Was visiting family my glasses got broken and their staff quickly helped me see again thanks so much","comment":{"@type":"Comment","name":"","datePublished":"2024-09-11T20:05:37.627Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"A Smith"},"datePublished":"2024-09-07T19:56:50.343Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Amazing! The team is absolutely fantastic! Everyone was incredibly friendly and helpful. They made the process of getting new sunglasses and transition lenses for me and my husband a breeze. Kevin and Zak were especially helpful. I highly recommend this LensCrafters! Plus, their new location is much nicer and more modern than their old spot in the mall.","comment":{"@type":"Comment","name":"","datePublished":"2024-09-12T18:20:06.414Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jason Smith"},"datePublished":"2024-09-07T19:17:16.796Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Terrific team! Thank you Zak and Kevin for helping me with my glasses!!!","comment":{"@type":"Comment","name":"","datePublished":"2024-09-12T18:22:17.834Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"wendy dunlap"},"datePublished":"2024-09-07T03:28:23.732Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Love the new store and I will only go to this store. The staff is great","comment":{"@type":"Comment","name":"","datePublished":"2024-09-12T19:33:15.056Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Brendan Peterson"},"datePublished":"2024-09-06T16:37:37.051Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-09-20T16:29:45.675Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Margaret Dukes"},"datePublished":"2024-09-06T14:34:06.601Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Awesome customer service! Zak was great","comment":{"@type":"Comment","name":"","datePublished":"2024-09-20T16:09:16.198Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Olga Rivas"},"datePublished":"2024-09-02T19:59:31.96Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I changed Lens Crafters, the one in Avalon customer service is horrible specially Rashmi, she is very rude and unpolite. The one at North Point is completely different excellent customer Service.","comment":{"@type":"Comment","name":"","datePublished":"2024-09-13T15:54:53.656Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Aleena Herrod"},"datePublished":"2024-09-01T00:06:48.718Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I had an excellent experience at LensCrafters! As soon as I walked in, Rob took care of me right away. He adjusted my glasses perfectly in just 5 minutes. I appreciated the quick and friendly service. Highly recommend!","comment":{"@type":"Comment","name":"","datePublished":"2024-09-13T19:38:39.929Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Aria Shober"},"datePublished":"2024-08-31T18:38:47.471Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Zak was amazing helping me pick out glasses. Easy and simple buying experience.","comment":{"@type":"Comment","name":"","datePublished":"2024-09-13T13:08:31.09Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"John Howard"},"datePublished":"2024-08-31T17:56:46.852Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-09-13T13:09:07.429Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Gokul Parasuram"},"datePublished":"2024-08-30T19:23:58.187Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great service from Zak and Rob. I’ll be sticking with LensCrafters!","comment":{"@type":"Comment","name":"","datePublished":"2024-08-31T04:22:25.062Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Akash Ahuja"},"datePublished":"2024-08-29T22:48:54.707Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-08-30T08:04:50.228Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Lexy Talley"},"datePublished":"2024-08-29T22:43:22.264Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-08-30T08:11:04.127Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Lexy Talley"},"datePublished":"2024-08-29T22:41:54.583Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The only Lens crafters i’ll go to!","comment":{"@type":"Comment","name":"","datePublished":"2024-09-13T20:28:51.313Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Olivia So"},"datePublished":"2024-08-29T22:38:22.046Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-08-30T08:27:51.34Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Lexy Talley"},"datePublished":"2024-08-29T22:35:34.394Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-09-13T20:29:07.298Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"spam"},"datePublished":"2024-08-29T22:34:16.514Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-08-30T08:12:35.997Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Estefania Alvear Garcia"},"datePublished":"2024-08-29T21:50:25.721Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-08-30T07:38:49.706Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Samip Shah"},"datePublished":"2024-08-23T16:58:10.745Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"First of all it took them 14 days to complete the prescription sun glasses.\nSecondly, the completed order was wrong. Had requested gray color of the lenses the completed order was with blue glasses. My receipt clearly indicated gray glasses.\n\nThirdly, there is a clear visible (even with a naked eyes) default in corner of one of the lenses.\n\nNow will have to wait another 14 days to get the right sunglasses I ordered. I requested a priority for completion of the originally messed up order and the response I got is it will take the same time as the original order because they have thousands of order to complete!!!!\n\nBottom line, no quality control and no customer service concept.","comment":{"@type":"Comment","name":"","datePublished":"2024-08-24T02:32:37.716Z","text":"Thank you for your review. We are sorry to hear that your experience at LensCrafters did not meet your expectations. We strive to provide the best customer service in the industry. Please go to http://ms.spr.ly/6269l0Ist so we can work to correct this issue for you."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Brian O'Neill"},"datePublished":"2024-08-23T16:20:14.292Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-08-24T02:12:39.224Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Randy Hayes"},"datePublished":"2024-08-22T19:18:13.029Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Zack was amazing. He is knowledgeable and patient. He made my visit a pleasant experience.","comment":{"@type":"Comment","name":"","datePublished":"2024-08-23T04:53:39.966Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jafra Merriweather"},"datePublished":"2024-08-20T17:25:47.027Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-08-21T03:16:40.668Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Stoyan Ivanov"},"datePublished":"2024-08-20T15:21:23.552Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-08-21T01:54:52.595Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Akeia Clay"},"datePublished":"2024-08-17T22:34:49.132Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-08-18T08:18:18.693Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Monique Thomas"},"datePublished":"2024-08-17T12:32:50.831Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-08-18T01:07:40.024Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Michelle Torres"},"datePublished":"2024-08-12T18:30:52.317Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-08-13T03:35:26.044Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Madeline Singletary"},"datePublished":"2024-08-06T14:11:53.619Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-08-07T01:31:27.199Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"khrsma1"},"datePublished":"2024-08-05T14:12:55.488Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Fixed my sunglasses like new in a flash!","comment":{"@type":"Comment","name":"","datePublished":"2024-08-06T01:41:21.763Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Colette Staak"},"datePublished":"2024-08-03T16:12:07.464Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-08-04T02:33:55.871Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Reham Beshr"},"datePublished":"2024-07-26T16:13:03.765Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Glasses were very good , and a good price and I selected from a large selection of well-known brands which I like it so much\nKevin with his sister offers wonderful service and quality, along with very reasonable prices. its my first time in that store, and he exceeds my expectations!! Thank you!!","comment":{"@type":"Comment","name":"","datePublished":"2024-07-27T02:45:04.355Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ramon Gonzalez"},"datePublished":"2024-07-21T20:39:09.405Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I needed my glasses fixed and Zak was such a big help. He took care of it right away and did so with a smile. Didn’t even buy any glasses and was treated very well!","comment":{"@type":"Comment","name":"","datePublished":"2024-07-22T04:51:14.765Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Charlie Motz"},"datePublished":"2024-07-20T16:43:04.645Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The guy working was so friendly and helpful! Highly recommend!","comment":{"@type":"Comment","name":"","datePublished":"2024-07-21T03:21:26.502Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Allie Hodge"},"datePublished":"2024-07-20T16:41:22.364Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very helpful and friendly!","comment":{"@type":"Comment","name":"","datePublished":"2024-07-21T03:19:53.746Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Christopher Thomas"},"datePublished":"2024-07-14T09:29:46.615Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-07-15T01:32:24.161Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Lauren Glazer"},"datePublished":"2024-07-13T19:10:50.395Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Repaired my glasses so quickly! Great customer service!","comment":{"@type":"Comment","name":"","datePublished":"2024-07-14T06:26:37.68Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jessica T"},"datePublished":"2024-07-12T22:10:07.349Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-07-13T06:36:15.37Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Stephanie Minnick"},"datePublished":"2024-07-11T15:42:04.37Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-07-12T02:25:52.483Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Sandy Schuchmann"},"datePublished":"2024-07-07T01:32:09.879Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Zac was wonderful in helping my elderly mother get a pair of glasses quickly. Wonderful customer service. Thank you, Zac.","comment":{"@type":"Comment","name":"","datePublished":"2024-07-08T00:46:56.011Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Omid Sassani"},"datePublished":"2024-06-28T19:22:35.645Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Zak was awesome. Very transparent and not pushy at all. Appreciate all honesty and great service you provided for us. You rock!","comment":{"@type":"Comment","name":"","datePublished":"2024-06-29T04:16:28.773Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Lexi Conley"},"datePublished":"2024-06-28T16:05:16.192Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I was turned away from multiple other glasses stores, and this store was the one that was able to fix my broken glasses!","comment":{"@type":"Comment","name":"","datePublished":"2024-06-29T02:10:46.339Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"megan fudge"},"datePublished":"2024-06-27T15:32:05.595Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-06-28T13:26:42.266Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Gabrielle Donnelly"},"datePublished":"2024-06-26T20:23:21.641Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very knowledgeable and great customer\nService!","comment":{"@type":"Comment","name":"","datePublished":"2024-06-28T09:17:38.638Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Cynthia Velasquez"},"datePublished":"2024-06-26T17:22:29.177Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Awesome customer service! Came in to get my glasses fixed and Rob did an amazing job!","comment":{"@type":"Comment","name":"","datePublished":"2024-06-28T07:39:42.062Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Lily Peterson"},"datePublished":"2024-06-22T23:18:25.953Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-06-23T08:22:31.605Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Theresa Kuehne"},"datePublished":"2024-06-22T22:47:00.438Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Kevin certainly knows his stuff! Such great help and advice in style. Will definitely return!","comment":{"@type":"Comment","name":"","datePublished":"2024-06-23T07:57:01.92Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jacinta Fontes"},"datePublished":"2024-06-22T18:47:32.124Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I came to LensCrafters at North Point Mall. Asking for help to put the screw back that had come off. Rob was absolutely wonderful and very helpful. Five start customer service.","comment":{"@type":"Comment","name":"","datePublished":"2024-06-23T04:38:58.971Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kelsey Herron"},"datePublished":"2024-06-07T14:36:14.867Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Truly a wonderful experience! I think I will be coming here for many years! It also helped that everyone was so kind and honest l. Special shout out to Zac who was honest and helped me pick out the frames that best suited my face.","comment":{"@type":"Comment","name":"","datePublished":"2024-06-08T01:53:56.208Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ashton Evans"},"datePublished":"2024-06-06T20:12:17.972Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Zak was incredible and extremely attentive when I entered the store. He have some great pointers in me deciding what I wanted. HE KNOWS HIS STUFF!","comment":{"@type":"Comment","name":"","datePublished":"2024-06-07T04:29:32.196Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Larry Sale"},"datePublished":"2024-06-01T14:03:11.715Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"My visit was very good and everyone was was helpful. Zak did a very good job and very helpful","comment":{"@type":"Comment","name":"","datePublished":"2024-06-02T01:34:33.99Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Lauren Maggs"},"datePublished":"2024-05-31T18:48:51.651Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-06-01T03:26:29.118Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Remmel Henry"},"datePublished":"2024-05-31T15:35:39.838Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great price for glasses and Zak was great helping me with my selection!","comment":{"@type":"Comment","name":"","datePublished":"2024-06-01T02:04:38.776Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"E Harv"},"datePublished":"2024-05-27T22:44:56.762Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Catalina went above and beyond with assisting me with me glasses! TWICE!! She was professional and attentive to my needs.","comment":{"@type":"Comment","name":"","datePublished":"2024-05-28T06:00:12.92Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Weldon Wong Powers"},"datePublished":"2024-05-23T20:29:44.207Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Got my glasses fixed up real good in ten minutes. Thanks Rob!","comment":{"@type":"Comment","name":"","datePublished":"2024-05-24T04:01:27.663Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Sam Malte"},"datePublished":"2024-05-21T16:05:02.773Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Quickly fixed my glasses last weekend. Friendly guys working there, would definitely recommend!","comment":{"@type":"Comment","name":"","datePublished":"2024-05-22T02:14:17.688Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"prasraban halder"},"datePublished":"2024-05-05T18:12:02.446Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Sun May 05 2024- Was looking for sumglasses. The sales persons were not interested to assist me.Never had such experience with other lenscrafters before.","comment":{"@type":"Comment","name":"","datePublished":"2024-05-06T02:31:22.639Z","text":"Thank you for your review. We are sorry to hear that your experience at LensCrafters did not meet your expectations. We strive to provide the best customer service in the industry. Please go to http://ms.spr.ly/6261YT0SL so we can work to correct this issue for you."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Aimee N"},"datePublished":"2024-04-15T00:50:25.223Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Zack was awesome! H gave me amazing service. He was patient, helpful, and walked me through all my options. Thx was a great purchasing experience!","comment":{"@type":"Comment","name":"","datePublished":"2024-04-16T00:27:30.654Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Mariela Echeverria"},"datePublished":"2024-04-13T20:15:10.402Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I bought my glasses in the store at North point mall and I want to thank Kevin for all the help and his patience! He's very friendly and kind! I'll definitely come back!","comment":{"@type":"Comment","name":"","datePublished":"2024-04-14T05:29:28.673Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"samson Adewale"},"datePublished":"2024-04-12T13:43:30.778Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"They are all nice and patient. They listened attentively to all my questions and gave me a perfect response. I really appreciate","comment":{"@type":"Comment","name":"","datePublished":"2024-04-13T01:28:03.152Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Janine Talley"},"datePublished":"2024-04-07T02:29:29.994Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Zap and kevin were great at helping with frames. The Dr and staff were amazing","comment":{"@type":"Comment","name":"","datePublished":"2024-04-08T01:13:36.13Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Christina Aitken"},"datePublished":"2024-04-05T15:11:32.611Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Zak and Rob were fantastic! Great personalities and super informative!","comment":{"@type":"Comment","name":"","datePublished":"2024-04-06T01:36:06.94Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Svartheiðrinn-Daniela Simina"},"datePublished":"2024-04-02T15:12:28.204Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I warmly recommend Lens Crafters, the Alpharetta Mall location. Thank you Zack for going above and beyond to help me get the glasses I needed.","comment":{"@type":"Comment","name":"","datePublished":"2024-04-04T04:33:07.632Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Charae Ragan"},"datePublished":"2024-03-23T21:43:20.104Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-03-24T07:51:23.231Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Erich Schmidt"},"datePublished":"2024-03-18T19:42:14.653Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Excellent service.","comment":{"@type":"Comment","name":"","datePublished":"2024-03-19T00:26:49.857Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Marie Puckett"},"datePublished":"2024-03-17T18:22:47.656Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"fixed my ray bans for free and did an awesome job!","comment":{"@type":"Comment","name":"","datePublished":"2024-03-18T08:23:23.642Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Antonio Andolini"},"datePublished":"2024-03-17T17:06:46.843Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Zak was very helpful and pleasant\nHighly recommended","comment":{"@type":"Comment","name":"","datePublished":"2024-03-18T07:41:04.657Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Therese Murphy"},"datePublished":"2024-03-14T21:19:12.829Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Zak was very helpful and professional. His personality was friendly and funny!","comment":{"@type":"Comment","name":"","datePublished":"2024-03-15T03:25:39.696Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Allison Burdette"},"datePublished":"2024-02-15T21:37:21.579Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Zak was great!!!","comment":{"@type":"Comment","name":"","datePublished":"2024-02-16T02:56:26.521Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Tracy Pow"},"datePublished":"2024-02-03T18:08:40.272Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Sat Feb 3, was in the store actively trying on glasses. Two salesman never greeted me or offered to assist. A another customer walked in and they immediately approached him. I was ready to spend $$$, obviously they didn’t want my cash.","comment":{"@type":"Comment","name":"","datePublished":"2024-02-05T17:28:08.643Z","text":"Thank you for your review. We are sorry to hear your experience at LensCrafters did not meet your expectations. We strive to train our associates to be the best in the marketplace. Please go to http://ms.spr.ly/6263i4UCT so we can follow up and redirect your concern to appropriate person. "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ale Cabral"},"datePublished":"2024-01-26T00:34:46.647Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great overall experience, staff was great and explained everything I needed to know, and the frames/lenses I got were nicely discounted.","comment":{"@type":"Comment","name":"","datePublished":"2024-01-26T01:18:24.8Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jimmy Edwards"},"datePublished":"2024-01-23T04:18:29.295Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I experienced very accommodating and professional services immediately.","comment":{"@type":"Comment","name":"","datePublished":"2024-01-24T09:32:31.854Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ketan Patel"},"datePublished":"2024-01-19T00:05:31.395Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"If there is an option to give 0 star. I would do that. I haven't asked for Retina Health check and they did it. This is my first time eye checkup so I wasn't aware of this. I came to know when they billed me for $39. When I questioned, they said this is mandatory at all location of LensCrafters. I feel like I'm cheated here.","comment":{"@type":"Comment","name":"","datePublished":"2024-01-19T16:55:39.016Z","text":"Thank you for your review. We are sorry to hear your experience at LensCrafters did not meet your expectations. We strive to train our associates to be the best in the marketplace. Please go to http://ms.spr.ly/6263is51Z so we can follow up and redirect your concern to appropriate person. "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Tyrone Mayo"},"datePublished":"2024-01-13T23:47:07.998Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Dr Sirota is always very attentive and ensures all of your questions/concerns are addressed before you leave.","comment":{"@type":"Comment","name":"","datePublished":"2024-01-14T01:37:33.556Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jaye Kimsey"},"datePublished":"2024-01-08T20:49:35.333Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Amazing customer service!! Great place!","comment":{"@type":"Comment","name":"","datePublished":"2024-01-09T03:32:29.089Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Anthony George"},"datePublished":"2024-01-07T22:17:26.324Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Zak LensCrafters northpoint Mall","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Paterina Causey"},"datePublished":"2023-12-28T14:32:25.207Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"I would give this location 0 stars if I could. My daughter and I went in for an appointment. We have been going to Len’s Crafters for 14 years for our annual eye exam. Each year they ask if we want to have the Retina test for an additional 39 dollars and usually we decline the test.My daughter was seen separately from me and they gave her the test without asking. She’s young so she didn’t know to ask if was an additional amount. When it was my time to be seen, they didn’t ask me if I wanted the retina test for an additional 39 dollars but instead just stated that they will be giving me the test. So I asked, is it included in the eye exam or is it an additional amount. They said it was additional. I told the young lady that rather than just charging me for something I didn’t ask for they should inform customers the cost of the test is not included in the eye exam. She said well the only other option I had was for them to dilate my pupils and now it’s too late for that and I wouldn’t be able to drive. If that is an option for customers then lens crafters should be offering their customers that option. My daughter didn’t drive so why not make that an option for her. Also I could have made plans to have my husband drive had I been made aware of the option of choosing between the retina test and having my pupils dilated. Instead Lens Crafters are making they’re customer pay an additional 39 dollars for a service that isn’t covered by their insurance. What a rip off!!!","comment":{"@type":"Comment","name":"","datePublished":"2023-12-28T15:39:25.469Z","text":"Thank you for your review. We are sorry to hear your experience at LensCrafters did not meet your expectations. We strive to train our associates to be the best in the marketplace. Please go to http://ms.spr.ly/6261i5H55 so we can follow up and redirect your concern to appropriate person. "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Diana Connolly"},"datePublished":"2023-12-22T02:16:27.777Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Everyone did a fantastic job, as always. They treat you like family! Kevin is knowledgeable, outgoing, and always ready to help.","comment":{"@type":"Comment","name":"","datePublished":"2023-12-23T10:12:26.991Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Trish Reed"},"datePublished":"2023-12-19T00:35:05.322Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Thank you so much Zak for your patience, knowledge and recommendation on which glasses looked best on me! I will definitely be coming back to see you for my next pair of eye glasses and sun glasses!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Archana Shashikiran"},"datePublished":"2023-12-17T19:59:33.158Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"They were super nice and customer oriented. They fixed my glasses problem that I have for months.","comment":{"@type":"Comment","name":"","datePublished":"2023-12-18T05:06:31.914Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Tiffany “Sweeta” C"},"datePublished":"2023-12-11T18:09:38.163Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Rob is sooooo awesome! I somehow sat on my glasses and damaged the left arm. I walked into LensCrafters for help and Rob quickly and happily assisted me. Within seconds he came back and my glasses were fixed and back to their original state. I’m so grateful for his awesome service.","comment":{"@type":"Comment","name":"","datePublished":"2023-12-12T07:05:41.295Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"josh rudolph"},"datePublished":"2023-11-26T18:30:37.61Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Rob was great! I came in for a quick fix with my glasses and checked out the Rayban AI glasses. He was incredibly professional and was able to help me out very quickly. Will come back and see him again.","comment":{"@type":"Comment","name":"","datePublished":"2023-11-27T09:10:04.863Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"sarma pucha"},"datePublished":"2023-11-25T21:08:27.728Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great service from Rob and his team","comment":{"@type":"Comment","name":"","datePublished":"2023-11-26T04:35:51.697Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Leah Lawrence"},"datePublished":"2023-11-25T20:50:17.763Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Zak was amazing, he didn’t mind helping me out with my sunglasses!","comment":{"@type":"Comment","name":"","datePublished":"2023-11-26T04:54:32.018Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Shani Pucylowski"},"datePublished":"2023-11-21T16:42:31.181Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Rob and Zack were awesome!!! My dog ate my ear piece and popped out my lense and both went out of their way to fix the glasses and offer me a repair!!! I would definitely visit again!!","comment":{"@type":"Comment","name":"","datePublished":"2023-11-22T23:25:42.938Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Rich Wentz"},"datePublished":"2023-11-14T01:03:49.366Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I recently worked with Zak to by new lens for my glasses. He was really helpful in guiding me through the process. I wear progressive lens and there’s a bit of a procedure to get fitted. He made it easy, informative, and fun. I really like the LensCrafters at the North Point Mall especially since they are open on the weekend. (December 2023)\n\nI had another good visit to the LensCrafters this weekend at their new location. I’m really glad they're open on Saturdays. The tech and doctor did a good exam and went over the key findings with me. Zak helped me understand how to use my insurance to get a new frame for my lens. I was in and out and onto my errands for the weekend. (November 2024)","comment":{"@type":"Comment","name":"","datePublished":"2023-11-15T07:43:40.749Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Tracey Kennedy"},"datePublished":"2023-11-12T18:57:26.964Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I appreciated having a Dr and staff that were courteous and were so good at explaining everything. I feel that they go the extra mile to provide the best service and let me know that I'm a valued customer.","comment":{"@type":"Comment","name":"","datePublished":"2023-11-13T09:23:53.663Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ivana Ventic"},"datePublished":"2023-11-10T16:47:20.99Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I accidentally sat on my sunglasses getting into my car and bent them completely out of shape. The associate at Lenscrafers was super helpful and was able to fix them right away. So happy that I did not have to buy a new pair. Moral of the story - don't leave your sunglasses on the car seat!","comment":{"@type":"Comment","name":"","datePublished":"2023-11-11T07:33:50.738Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"bri"},"datePublished":"2023-11-09T18:09:48.163Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Zak and Kevin were great! They helped me find the glasses of my dreams! They deserve a raise!","comment":{"@type":"Comment","name":"","datePublished":"2023-11-10T05:57:19.175Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Finlen Patrick"},"datePublished":"2023-11-06T18:38:11.052Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jasmine"},"datePublished":"2023-11-04T18:28:48.892Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Zak was very helpful and knowledgeable","comment":{"@type":"Comment","name":"","datePublished":"2023-11-05T06:16:05.479Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Paul Sitz"},"datePublished":"2023-10-10T18:16:11.486Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Rob was awesome. Walked in and needed glasses repaired. He had them like new within 15 minutes and no charge. Highly recommend","comment":{"@type":"Comment","name":"","datePublished":"2023-10-11T03:32:04.949Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Theodore Nelson"},"datePublished":"2023-10-04T20:46:59.721Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I had a great experience at Lens Crafter North Point Mall. The associates were really helpful and patient with me as I made my decision on the right frame and Lens for me. I even recieved a discount!","comment":{"@type":"Comment","name":"","datePublished":"2023-10-05T03:18:03.482Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"BnR shared"},"datePublished":"2023-09-29T16:46:30.162Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Kevin did a great job helping me pick out a new set of frames. Also, the wide progressives here are the best.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Shabnam"},"datePublished":"2023-09-16T21:50:07.476Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Rob, Kevin,Zac great professional team. Honest they are truly an expert in their field. Very helpful. When I wasn’t sure of what I wanted in glasses Zac was nice to give me some advice on how to choose, Kevin was great on showing me different options and also as far as lens choices he took his time to explain it to me as well as to write them down for me.\nRob from the first time that I met him I wanted a certain style that was no longer available in the store. But he was kind enough to search it in their inventory. He said that particular glasses style was no longer available even though it wasn’t easy to order but he was willing to get it for me. However I found a pair while I was in the store.Finally! They all gave me their vote on a new pair that I chose at the store instead of ordering . I am very thankful to Rob, Kevin and Zac!\nThank you guys","comment":{"@type":"Comment","name":"","datePublished":"2023-09-19T21:06:27.047Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"melissa delanda"},"datePublished":"2023-09-11T22:55:01.432Z","reviewRating":{"@type":"Rating","ratingValue":"2","bestRating":"5"},"reviewBody":"Not sure what’s going on at this location but doctors office is closed certain days and hours.","comment":{"@type":"Comment","name":"","datePublished":"2023-09-11T23:36:29.956Z","text":"Thank you for your review. We are sorry to hear your experience at LensCrafters did not meet your expectations. We strive to train our associates to be the best in the marketplace. Please go to http://ms.spr.ly/62669bCh8 so we can follow up and redirect your concern to appropriate person. "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Janis Melvin"},"datePublished":"2023-09-09T16:41:40.751Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Zak was exceptional with customer service. Please go visit him for all your needs!!","comment":{"@type":"Comment","name":"","datePublished":"2023-09-12T13:48:32.066Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!\n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Sarah G"},"datePublished":"2023-09-06T14:14:22.342Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2023-09-06T18:03:40.279Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Eduardo Garcia"},"datePublished":"2023-09-04T19:41:19.24Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"It was very good service and they fixed my sunglasses when no one else could!!","comment":{"@type":"Comment","name":"","datePublished":"2023-09-06T15:47:06.456Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"lashonda meredith"},"datePublished":"2023-09-02T23:51:02.696Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2023-09-05T14:58:52.649Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Amanda Lamons"},"datePublished":"2023-08-31T21:06:49.917Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Kevin the manager was very helpful and knowledgeable about helping me pick out a pair of frames as a first time glass wearer. He educated me on how to properly use them as well. Very satisfied with my experience.","comment":{"@type":"Comment","name":"","datePublished":"2023-08-31T21:17:58.861Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jerrin Mathew"},"datePublished":"2023-08-28T15:33:33.201Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"There was a bent in the center of my Rayban aviator frame, which Rob at LensCrafters was very quickly able to fix.","comment":{"@type":"Comment","name":"","datePublished":"2023-08-28T23:44:30.369Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Robert Nysenbaum"},"datePublished":"2023-08-27T20:49:41.489Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great experience today picking out frames. Zak was a great help and made the whole process easy. Thanks.","comment":{"@type":"Comment","name":"","datePublished":"2023-08-28T23:34:59.319Z","text":"Thanks for your review! We are happy to hear our team was welcoming to you during your visit, making this a great experience for you. We look forward to your next visit!\n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ayotunde Adewumi"},"datePublished":"2023-08-27T18:35:21.549Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Zak was very helpful. He deserves a promotion.","comment":{"@type":"Comment","name":"","datePublished":"2023-08-29T19:29:55.436Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! \n\n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Patrick Zgambo"},"datePublished":"2023-08-25T21:52:00.015Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Zak helped fix my glasses was super friendly","comment":{"@type":"Comment","name":"","datePublished":"2023-08-28T20:43:31.452Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jules Anderson"},"datePublished":"2023-08-25T19:27:23.439Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Zak was very helpful and knowledgeable about the services and prices. Great selection of frames.","comment":{"@type":"Comment","name":"","datePublished":"2023-08-25T19:49:48.571Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Desmond Oshinowo"},"datePublished":"2023-08-20T22:15:17.895Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I went in to fix my Prada sunshade handle, Zak was able to help me without any charge. Such an unbelievable customer service experience for me. Thanks.","comment":{"@type":"Comment","name":"","datePublished":"2023-08-21T17:57:59.045Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Christopher Hamill"},"datePublished":"2023-08-19T17:45:14.717Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I came into get a new pair of glasses because the state my old ones were in I thought they were broken. I told them that I couldn’t work without my glasses and they restored my old ones while I waited to get my new ones on the way. Zack and Rob both went above and beyond to help me and took everything into consideration. I’m very appreciative of what they did for me and wanted to share how great the experience was.","comment":{"@type":"Comment","name":"","datePublished":"2023-08-22T17:56:36.184Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Donna Bell"},"datePublished":"2023-08-13T18:48:56.871Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Brought in a demolished pair of glasses and Zak was courageous enough to fix them rather than trash the pair. Went above and beyond. Definitely ask for Zak.","comment":{"@type":"Comment","name":"","datePublished":"2023-08-14T21:04:01Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Fayelyn Bilodeau"},"datePublished":"2023-08-11T22:41:51.452Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2023-08-12T02:56:50Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Tracey Boreland"},"datePublished":"2023-08-07T22:35:05.318Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I was met by a very informed representative, who took me through the procedure of choosing the right lens and frame. He was very enthused and that made my experience PRICELESS and SMOOTH. His name is Zak. I would encourage all persons to visit here.\nA magical experience and one I will never forget. Thank you LENSCRAFTERS","comment":{"@type":"Comment","name":"","datePublished":"2023-08-08T15:17:32Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!\n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Katy Dickenson"},"datePublished":"2023-08-06T20:57:26.675Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2023-08-08T03:21:22Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Julie Wise"},"datePublished":"2023-08-05T19:10:33.094Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2023-08-07T22:32:32Z","text":"Thank you for your feedback! We are happy to hear about your positive experience and look forward to serving you! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Lambert Cabauatan - Online"},"datePublished":"2023-08-05T18:14:03.079Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2023-08-07T22:37:39Z","text":"Thanks for your review! We are happy to hear our team was welcoming to you during your visit, making this a great experience for you. We look forward to your next visit!\n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Lisanne Leeds"},"datePublished":"2023-07-30T21:37:24.169Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"We ended up at the North Point Mall LensCrafters location after we could not find any parking at the Avalon location. We were very pleased with selection. We were even more pleased by the wonderful customer service by Zak. He was fantastic, fun and extremely knowledgeable. Zak deserves a big raise. He’s awesome!","comment":{"@type":"Comment","name":"","datePublished":"2023-07-31T22:53:48.695Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ericka Montgomery"},"datePublished":"2023-07-29T22:10:41.128Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Rob at North Point was great! I'm still working on getting that sweet spot on my glasses, but Lens Crafter s has been wonderful helping me get there. Thanks Rob!!!","comment":{"@type":"Comment","name":"","datePublished":"2023-08-01T15:10:04.19Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!\n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kelley Hardy"},"datePublished":"2023-07-29T18:10:16.366Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I put my sunglasses on, only to find a screw had come out and the arm was aboutto fall off. They fixed them quickly for me at no cost. Thanks!","comment":{"@type":"Comment","name":"","datePublished":"2023-08-01T19:37:03.685Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!\n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Helen Notash"},"datePublished":"2023-07-27T14:50:28.459Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I really appreciated rob talley you did great job 🙏🏻👍🏻","comment":{"@type":"Comment","name":"","datePublished":"2023-07-27T15:17:13.189Z","text":" Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again.\n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Mary Trotman"},"datePublished":"2023-07-15T20:49:45.481Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2023-07-19T02:53:06.402Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Leah Welch"},"datePublished":"2023-07-14T21:04:31.79Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Zak was super helpful and made the eye glass experience fun","comment":{"@type":"Comment","name":"","datePublished":"2023-07-20T19:12:58.391Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Sheila Sheila"},"datePublished":"2023-07-06T14:15:57.387Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Another visit for new eyewear at LensCrafter. Everything about the facility, staff and equipment was amazing!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Dennis P (DennisP.)"},"datePublished":"2023-04-16T22:03:55.848Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very helpful and knowledgeable staff.","comment":{"@type":"Comment","name":"","datePublished":"2023-04-22T02:17:39.733Z","text":"Thank you for your positive feedback! We look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Sarah Garrett"},"datePublished":"2023-04-06T19:33:23.744Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Thank you LensCrafters been coming here for over 15 years","comment":{"@type":"Comment","name":"","datePublished":"2023-04-11T20:02:42.899Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!\n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kevin C"},"datePublished":"2023-03-19T19:52:39.512Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"christine park"},"datePublished":"2023-03-11T18:23:40.535Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Kevin helped us out so much!! We appreciate you for giving us exceptional service! Everyone check em’ out!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Josette Branch"},"datePublished":"2023-02-13T18:44:37.656Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Catalina 011623 was excellent!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Lloyd Branch III"},"datePublished":"2023-02-13T18:38:58.16Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Catalina was very helpful and a great person and me and my wife loved are experience with her and we would like to say we want to deal with her every time. Thank you.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Vikas Singh"},"datePublished":"2023-02-03T16:13:46.997Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"All good.","comment":{"@type":"Comment","name":"","datePublished":"2023-02-08T21:47:16.849Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Cheree Rumley"},"datePublished":"2023-01-13T21:49:51.072Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I am posting to express how very impressed that was with the customer service that Eyewear Consultant, Kevin, provided as I selected my eyeglasses this past week!\n\nKevin was extremely professional and knowledgeable about the LensCrafters product portfolio!\n\nKevin was patient and diligently explaining my options for frames/lenses and discussed the value of my available options all while demonstrating a very positive and personable attitude!!!\n\nI am now and will be a returning customer as a result of my experience with Kevin!!!\n\nSent from my iPhone\n\nSent from my iPhone","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Satish Relangi"},"datePublished":"2022-12-14T21:51:57.247Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"I walked into the store and waited for around 20 min. They seem to care about the new customers walking in and no one turned up to help even after asking them. Will never go back to this store!!!","comment":{"@type":"Comment","name":"","datePublished":"2022-12-14T22:08:10.177Z","text":"Hi there, thank you for your review. We are sorry to hear about your experience. Please go to https://www.luxotticacustomercare.com/lenscrafters to follow up so we can work to correct this issue."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Courtney N. M."},"datePublished":"2022-11-28T21:24:23.387Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Thanks LensCrafters! I'm so glad that you were able to help me get some lenses today.","comment":{"@type":"Comment","name":"","datePublished":"2022-11-28T21:44:12.921Z","text":"Thank you for your review! We look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Lethaniel Harris"},"datePublished":"2022-10-29T19:55:16.634Z","reviewRating":{"@type":"Rating","ratingValue":"4","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-11-02T16:37:31.385Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Randy Kates"},"datePublished":"2022-10-25T16:57:56.671Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great place to get new Glasses, get your old ones renewed, or get solid advice on eyewear and different solutions. The Team here is very customer focused, and even with busy has the ability to recognize your presence and engage with you as soon as possible.\nService Oriented:\nThe Team asks good questions - and provides options of different performance levels at different price points.\nGetting your eyewear correct, feeling comfortable wearing, and being confident if you need help with a repair/adjustment is really important - and LensCrafters at North Point has consistently delivered against all three.","comment":{"@type":"Comment","name":"","datePublished":"2022-10-25T17:09:47.781Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ellen Andrus"},"datePublished":"2022-09-23T19:03:14.025Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"May the force be with you awesome staff and a joyful experience!!!😁","comment":{"@type":"Comment","name":"","datePublished":"2022-09-28T20:41:20.158Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Nader Shadrokh"},"datePublished":"2022-08-19T16:25:33.232Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Rob was amazing, extremely helpful and very patient. I strongly recommend this location","comment":{"@type":"Comment","name":"","datePublished":"2022-08-24T19:37:10.21Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Nwadeenee Onyeobia"},"datePublished":"2022-07-31T00:47:04.641Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-08-04T14:14:17.141Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Bruno Floriano"},"datePublished":"2022-07-22T17:16:42.094Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Good place, Zak helped me a lot","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Vanessa O'Connor"},"datePublished":"2022-07-14T16:38:19.749Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Zak was so helpful and was able to replace my nose pads for free... sweet!!\nI'll be back!!","comment":{"@type":"Comment","name":"","datePublished":"2022-07-14T19:43:09.263Z","text":"Hi! Thank you so much for your review. We are excited to hear Zak was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kay Johnson"},"datePublished":"2022-07-05T16:31:07.675Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Friendly and skillful. I recommend Jak!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jesús García"},"datePublished":"2022-06-23T18:17:07.249Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-06-24T18:51:29.7Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"LANARD Green"},"datePublished":"2022-06-16T19:37:07.648Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Lens Crafters at North Point Mall Jesica and Zak are the best. Awesome customer service. I will be back.","comment":{"@type":"Comment","name":"","datePublished":"2022-06-17T12:52:44.288Z","text":"Thank you for your review. Our associates are some of the best around and we are always happy to hear our customers feel the same!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Lee Jenkins"},"datePublished":"2022-06-16T18:43:54.278Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I came to Lens Crafters at Northpoint Mall in Alpharetta, GA because I needed some sunglasses repaired. The friendliness, professionalism, and attentiveness to my needs was excellent! Zak, the guy who helped me was great! And best of all, they fixed my side glasses!","comment":{"@type":"Comment","name":"","datePublished":"2022-06-17T12:52:23.676Z","text":"Hi! Thank you so much for your review. We are excited to hear Zak was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Crono Time"},"datePublished":"2022-06-16T15:32:14.969Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Thanks to Jessika for helping me out with my glasses.","comment":{"@type":"Comment","name":"","datePublished":"2022-06-17T12:43:43.789Z","text":"Hi! Thank you so much for your review. We are excited to hear Jessika was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Dylon Mattison"},"datePublished":"2022-06-15T21:07:32.954Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-06-16T16:50:11.866Z","text":"Great to hear! We appreciate your review and hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"nancy whiting"},"datePublished":"2022-06-11T16:54:46.075Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-06-15T14:29:36.225Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Sabrina Lisecki"},"datePublished":"2022-06-07T15:38:34.1Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-06-09T19:05:02.7Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"saman jalali"},"datePublished":"2022-06-06T19:27:58.724Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-06-07T19:03:12.555Z","text":"Great to hear! We appreciate your review and hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Monica Van Deventer"},"datePublished":"2022-05-20T20:04:28.199Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The whole staff was very friendly and welcoming. Kevin was very helpful and went out of his way to repair my sunglasses.","comment":{"@type":"Comment","name":"","datePublished":"2022-05-25T16:22:21.535Z","text":"Thank you for your review. Our associates are some of the best around and we are always happy to hear our customers feel the same!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Adam Weinberg"},"datePublished":"2022-05-14T01:16:44.747Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Dr Sirota was great to work with and I love my new glasses","comment":{"@type":"Comment","name":"","datePublished":"2022-05-19T17:38:54.885Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"oliver williams"},"datePublished":"2022-05-09T21:04:19.234Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-05-10T19:42:41.837Z","text":"Great to hear! We appreciate your review and hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"lori englander"},"datePublished":"2022-05-09T15:49:54.776Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"What great service. Zap is the BEST!!! Thank you for the help and being friendly and so patient yet professional!!!!","comment":{"@type":"Comment","name":"","datePublished":"2022-05-09T19:36:09.304Z","text":"Hi! Thank you so much for your review. We are excited to hear Zap was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jaistashu"},"datePublished":"2022-05-07T17:51:51.264Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"My glasses frames fell apart in my hands as I put them on this morning. I gave lenscrafters a call, and they said they'd see what they could do. I took them in and was seen and was taken care of very quickly! Now I can hold my glasses together without tape even though I'm missing a screw! :D I'm relieved I can depend on lenscrafters for glasses emergencies.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ann"},"datePublished":"2022-05-02T21:57:19.491Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Zak and Kevin were great! I walked in and they immediately took care of my problem. Great customer service!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Stephen Anders"},"datePublished":"2022-05-02T16:43:32.307Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Appreciate the great service!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Marris"},"datePublished":"2022-04-25T22:00:52.56Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Zak and Jessica were awesome and helped fix the nose pads on my glasses! Definitely recommend people come here for glasses fixes in the future! Five stars!","comment":{"@type":"Comment","name":"","datePublished":"2022-04-26T16:24:32.704Z","text":"Hi! Thank you so much for your review. We are excited to hear that Zak and Jessica were able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"chris witmond"},"datePublished":"2022-04-23T18:09:50.283Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"CyberCop"},"datePublished":"2022-04-23T00:02:13.558Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-04-26T20:59:52.507Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jorge Mendez"},"datePublished":"2022-04-20T23:13:25.459Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-04-21T18:02:41.701Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Pam Smith"},"datePublished":"2022-04-18T21:54:12.111Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Zak was very helpful and fun to work with!","comment":{"@type":"Comment","name":"","datePublished":"2022-04-19T16:33:44.169Z","text":"Hi! Thank you so much for your review. We are excited to hear Zak was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Gary King"},"datePublished":"2022-04-18T20:19:09.082Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Ask for Katalina or Jessica. Both have Great customer service!","comment":{"@type":"Comment","name":"","datePublished":"2022-04-19T18:42:07.447Z","text":"Hi! Thank you so much for your review. We are excited to hear that Katalina and Jessica were able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Inusa Oyarekhua"},"datePublished":"2022-04-18T16:53:41.707Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-04-20T14:03:26.006Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"TNW 347"},"datePublished":"2022-04-16T18:40:46.587Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great customer service. Everyone was really nice and welcoming when I came in. Worked with Catalina, she was awesome!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Amy Nyman"},"datePublished":"2022-04-16T16:48:13.849Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I happened to be near this store at the mall when my contact lens was dislodged and moved under my eyelid. The people in the store immediately helped to find my contact and helped me to put it back where it needed to be. I’m so grateful for their help!","comment":{"@type":"Comment","name":"","datePublished":"2022-04-18T14:26:54.091Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Garry Brandt"},"datePublished":"2022-04-15T17:08:37.531Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-04-19T20:54:08.612Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"michael boone"},"datePublished":"2022-04-08T21:48:13.112Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Kevin did a great job of repairing my glasses and helping me schedule a visit to the doctor and shop for new frames.\nVery knowledgeable and courteous, professional.","comment":{"@type":"Comment","name":"","datePublished":"2022-04-13T20:33:12Z","text":"Hi! Thank you so much for your review. We are excited to hear Kevin was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jami"},"datePublished":"2022-04-07T20:14:12.852Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Jessica and Zach were awesome at helping fix my broken sunglasses!!!","comment":{"@type":"Comment","name":"","datePublished":"2022-04-12T14:25:44Z","text":"Hi! Thank you so much for your review. We are excited to hear Jessica and Zach were able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Lisa Frate"},"datePublished":"2022-04-04T19:53:03.387Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"My visit to LensCrafters today was a success. I was assisted by Kevin who was extremely helpful! 5 star customer service…thank you Kevin!","comment":{"@type":"Comment","name":"","datePublished":"2022-04-06T16:09:02Z","text":"Hi! Thank you so much for your review. We are excited to hear Kevin was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kayley Tudor"},"datePublished":"2022-03-31T18:11:08.993Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kavari Hutto"},"datePublished":"2022-03-29T19:01:40.62Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-03-31T16:43:44Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"EJ Brosas"},"datePublished":"2022-03-26T16:28:11.075Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Joseph Rexroat"},"datePublished":"2022-03-17T20:04:18.829Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"This store went over the top to help me when I needed a minor repair to my Costa sunglasses. Even though it made them no money they were happy to help. In a world where that kind of service is rare, I was beyond impressed. I will be back to LensCrafters for my next eyewear purchase!","comment":{"@type":"Comment","name":"","datePublished":"2022-03-17T20:37:43Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Melody Eclavea"},"datePublished":"2022-03-17T19:51:43.082Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-03-22T20:48:48Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Katrina Dailey"},"datePublished":"2022-03-17T18:46:55.482Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Zack and Kevin were very knowledgeable and helped me find the perfect pair of glasses!","comment":{"@type":"Comment","name":"","datePublished":"2022-03-22T19:39:30Z","text":"Hi! Thank you so much for your review. We are excited to hear Zack and Kevin were able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"David Smith"},"datePublished":"2022-03-14T18:13:36.554Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Zack provided an excellent customer experience!","comment":{"@type":"Comment","name":"","datePublished":"2022-03-15T16:09:20Z","text":"Hi! Thank you so much for your review. We are excited to hear Zack was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ines Duarte"},"datePublished":"2022-03-08T19:08:17.062Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Had a great time and everything went great. I didn’t feel pressured. Nice process !","comment":{"@type":"Comment","name":"","datePublished":"2022-03-09T14:14:53Z","text":"Thank you for your review. Our associates are some of the best around and we are always happy to hear our customers feel the same!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Madison Kingsley"},"datePublished":"2022-03-05T16:09:32.965Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-03-10T17:34:53Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Daniel Dee"},"datePublished":"2022-03-01T13:44:07.515Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great service, great staff. 5 stars all the way.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Sarah Connolly"},"datePublished":"2022-03-01T01:52:07.661Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Kevin was so helpful, he helped me pick out my sunglasses and I love Ray-Ban sunglasses!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Christina Jay"},"datePublished":"2022-03-01T01:37:18.896Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Gloria Connolly"},"datePublished":"2022-03-01T01:04:15.763Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Kevin helped me pick out some sunglasses and adjusted them to fit perfectly.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Emily Connolly"},"datePublished":"2022-02-28T23:56:57.429Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I love the glasses and the employees are so kind and helpful","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Margaret Connolly"},"datePublished":"2022-02-28T22:39:26.262Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great frames and even greater staff!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Dan Connolly"},"datePublished":"2022-02-28T22:37:40.204Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Kevin was extremely knowledgeable, helpful, and very friendly. He helped me pick out a pair of glasses and prescription sunglasses. Thanks Kevin!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Nilam Patel"},"datePublished":"2022-02-26T21:13:19.033Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Katalina was amazing. She is so kind and patient with me and both my kids. She walked through the insurance coverage policy with diligence. I highly recommend anyone going to this Lens Crafters location and work with Katalina!!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Lu Wang"},"datePublished":"2022-02-25T22:28:10.297Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-03-03T15:35:10Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Farhad Yazdi"},"datePublished":"2022-02-24T16:42:58.803Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very good services. Thank you Zack","comment":{"@type":"Comment","name":"","datePublished":"2022-03-01T18:03:36Z","text":"Hi! Thank you so much for your review. We are excited to hear Zack was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Gene Shvartsman"},"datePublished":"2022-02-20T16:06:34.146Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"David Thrun"},"datePublished":"2022-02-11T21:28:21.092Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"This has been the BEST experience I’ve ever had at a LensCrafters. The Store Manger Jessica was terrific with assisting me pick out a couple of pairs of glasses. She was assisting Zak - who is new - with the rest of the process. Zak was great! I could tell they cared about me as a customer.","comment":{"@type":"Comment","name":"","datePublished":"2022-02-17T15:32:16Z","text":"Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Sarah Osman"},"datePublished":"2022-02-03T06:44:53.345Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Leaving a 5 star review because of Andrew (i think he technically works for Atlanta Eye Group not Lens Crafters). I ordered contacts a little before Christmas and was going overseas a few days after Christmas so i had a pretty tight time frame and that was stressing me out. My contacts ended up being a little delayed but Andrew handled it so amazingly. He called everyone he could, was constantly checking for them (even on Christmas morning!) and was just so nice throughout the entire process. I got the contacts on time and had an amazing experience all thanks to him!","comment":{"@type":"Comment","name":"","datePublished":"2022-02-03T14:42:35Z","text":"Hi! Thank you so much for your review. We are excited to hear Andrew was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Connie Batey"},"datePublished":"2022-01-21T19:52:38.336Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"J K"},"datePublished":"2022-01-01T13:23:57.325Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Jessica has been outstanding during this whole process, she walked me through selection and ordering as well. She was extremely nice to my wife and daughters while answering my multiple questions. She also fielded my calls daily during the ordering process with an can do attitude. Every time I came into the store I was met with her smile, as well as Kevin’s whom provided excellent customer service as well. Jessica and Kevin both are a great credit to this LensCrafter location.","comment":{"@type":"Comment","name":"","datePublished":"2022-01-03T15:04:40Z","text":"Hi! Thank you so much for your review. We are excited to hear Jessica and Kevin were able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Meng"},"datePublished":"2021-12-27T21:35:26.673Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"This place is great! My new glasses made red marks on my nose and I came to get them adjusted today. Kevin and Jessica fixed it for me. They both are super nice, friendly, and professional. They deserve a raise. I highly recommend this location. Thanks, Kevin and Jessica!","comment":{"@type":"Comment","name":"","datePublished":"2021-12-31T17:17:12.833Z","text":"Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Bala Subramaniam"},"datePublished":"2021-12-18T19:08:28.659Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Frank Leff"},"datePublished":"2021-12-18T01:37:01.223Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"We needed to have my wife's glasses repaired. One of the screws did not stay in. Jessica worked on this and after numerous attempts was able to get it repaired. This was not an easy repair but she was very patient and got it done. Many thanks?","comment":{"@type":"Comment","name":"","datePublished":"2021-12-23T19:51:09Z","text":"Hi! Thank you so much for your review. We are excited to hear Jessica was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kevin Connolly"},"datePublished":"2021-12-09T08:12:54.712Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-12-09T15:08:53Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Nestor Rodriguez"},"datePublished":"2021-11-24T20:41:07.571Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Grandes profesionales","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Prachi Singh"},"datePublished":"2021-11-14T20:51:31.683Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-11-19T16:59:56Z","text":"Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Esosa Uhuangho"},"datePublished":"2021-11-14T19:12:35.075Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-11-19T15:58:02Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Sarah Klingler"},"datePublished":"2021-11-14T18:54:27.481Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Tina, although, not her home store, was awesome to work with. Even though she was the only one there, she was fast and efficient.","comment":{"@type":"Comment","name":"","datePublished":"2021-11-19T15:52:50Z","text":"Hi! Thank you so much for your review. We are excited to hear that Tina was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ivie Uhuangho"},"datePublished":"2021-11-14T18:42:41.759Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-11-19T15:48:28Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Extended Ping"},"datePublished":"2021-11-14T18:26:54.81Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-11-19T15:42:32Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Tina Kardomateas"},"datePublished":"2021-11-12T01:34:23Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"This is a great place to get your eyes checked the doctor was very pleasant. The side you pick out your glasses were super nice great experience.","comment":{"@type":"Comment","name":"","datePublished":"2021-11-12T16:43:26Z","text":"Hi! Thank you so much for your positive review. We are happy we could help with your vision needs and look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Breaking with King Carter"},"datePublished":"2021-10-09T15:32:23.86Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Rod Smith"},"datePublished":"2021-09-25T20:22:29.677Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-10-07T14:38:12Z","text":"Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"kazondra smith"},"datePublished":"2021-09-23T20:29:50.168Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Albanie Campbell"},"datePublished":"2021-09-20T22:17:03.774Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-09-29T15:34:52Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"J Dumas"},"datePublished":"2021-09-18T18:59:57.947Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-09-23T15:57:09.973Z","text":"Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Zafar Raza"},"datePublished":"2021-09-06T15:25:16.461Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Walked in to get nose pads replaced on my son’s glasses. They did that right away. Great service.","comment":{"@type":"Comment","name":"","datePublished":"2021-09-07T16:27:52Z","text":"Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Deborah"},"datePublished":"2021-09-03T21:04:00.987Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Awesome service today at LensCrafters. It is a pleasure to do business with the friendly, helpful and courteous staff. Thank you!","comment":{"@type":"Comment","name":"","datePublished":"2021-09-06T16:47:00Z","text":"Thank you for your review. Our associates are some of the best around and we are always happy to hear our customers feel the same!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Donald Brown"},"datePublished":"2021-08-27T21:34:28.572Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Had glasses repaired while I waited. Nadia helped me - very professional and satisfied with repair - thank you","comment":{"@type":"Comment","name":"","datePublished":"2021-08-30T19:52:11Z","text":"Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Wendy Zheng"},"datePublished":"2021-08-19T17:21:03.534Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"The actual doctor consultation was fine, speedy and efficient. However, I waited nearly an hour and a half pass my appointment time on a average Thursday morning to be seen even though there were only two folks in front of me. Granted, this might have been out of the office's control, but it felt ridiculous to me. Additionally, I was charged for a pretest that I explicitly asked if I would be charged extra for (told I would not be) and asked to opt out of just in case. They said it was required, however no where on their website in signing up for an annual eye exam did they indicate that was necessary. If I had known, I would have gone to the other nearby Lenscrafters location that did not perform the same test a year prior. It was more so frustrating because although they said the eye pictures were for my health, I was told nothing about what the pictures showed/what they indicated about my eye health, but charged 40 dollars for the procedure. I waited an hour to be seen, and was forced to take an Optomap despite clearly and explicitly saying that I DID NOT want the test performed if it were to cost extra. After looking up common procedure for pre tests for an eye exam, an optomap is widely considered a not necessary, additional test, and to be told it was required and NOT MADE AWARE that i would have to pay for it during my pretest showed an embarrassing lack of professionalism and consideration for a client’s requests/needs. Good to know that this location operates as a money grab. Won’t be back ever and would heed others away. Very disappointing and frustrating visit.","comment":{"@type":"Comment","name":"","datePublished":"2021-08-20T14:56:16Z","text":"Hi there, thank you for your review. We are disappointed to hear about your experience. We strive to provide the best glasses and customer service in the industry. Please go to https://www.luxotticacustomercare.com/lenscrafters so we can resolve this issue."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Premi Mohan"},"datePublished":"2021-08-06T16:41:58.698Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"really great!","comment":{"@type":"Comment","name":"","datePublished":"2021-08-11T14:36:04Z","text":"Hello Premi, Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kaster Smith"},"datePublished":"2021-08-05T18:11:24.25Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Drue Cushman"},"datePublished":"2021-07-27T19:49:40.148Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Nadia was great! Great service! Great prices! Thanks!!","comment":{"@type":"Comment","name":"","datePublished":"2021-07-28T20:17:59.239Z","text":"Hi! Thank you so much for your review. We are excited to hear that Nadia was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Pay It Forkward"},"datePublished":"2021-07-16T17:59:39.023Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-08-05T21:26:40.468Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"The Olagoke-Morgans"},"datePublished":"2021-07-15T20:48:09.825Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Ms Catalina and Ms Nadia we’re amazing! I felt very comfortable with them and they helped guide me through everything.","comment":{"@type":"Comment","name":"","datePublished":"2021-07-20T15:32:01.24Z","text":"Thank you for your review. Our associates are some of the best around and we are always happy to hear our customers feel the same!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Rekha Talathi"},"datePublished":"2021-07-12T18:05:30.033Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Real bad store and worst staff\n\nThey did not tell me that my plan (VSP) is out of network for them and i had to spent hour looking for frame, also i left store without glasses, but they had pulled my insurance information already, which did not allow me to get frame/glasses from any other store. When called store manager told me they are real busy and i need to get them in a 3 way call with VSP. (which is not possible). Real bad service and arrogant store manager.","comment":{"@type":"Comment","name":"","datePublished":"2021-07-13T20:09:00.709Z","text":"Hi there, thank you for your review. We are disappointed to hear about your experience. We strive to provide the best glasses and customer service in the industry. Please go to https://www.luxotticacustomercare.com/lenscrafters so we can resolve this issue."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jessie Douglass"},"datePublished":"2021-07-10T00:09:08.42Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-08-03T19:43:34.333Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Faisal Baloch"},"datePublished":"2021-07-07T22:27:23.663Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-07-08T20:39:54.614Z","text":"Great to hear! We appreciate your review and hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Adam Tucker"},"datePublished":"2021-07-03T18:29:09.224Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I purchased a pair of glasses here months ago from Jeanette. She let me try on nearly every pair in the store with a smile the entire time. Since then, I’ve bent them multiple times and every minor repair has been a breeze with Summer at my side. The whole team has been incredibly helpful every step of the way.","comment":{"@type":"Comment","name":"","datePublished":"2021-07-05T17:52:13.007Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kenley Blotner"},"datePublished":"2021-06-29T17:11:26.59Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I accidentally sat on my glasses and brought them in to LensCrafters at Northpoint Mall. Summer was able to fix them while I waited. No charge! Thank you Summer for the extra effort!","comment":{"@type":"Comment","name":"","datePublished":"2021-06-30T18:06:37.545Z","text":"Hi! Thank you so much for your review. We are excited to hear Summer was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Dorian Ratliff"},"datePublished":"2021-06-28T20:13:46.385Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-07-01T13:52:55.345Z","text":"Great to hear! We appreciate your review and hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Danny Hanlon"},"datePublished":"2021-06-19T20:37:37.777Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Awesome service and great selection.","comment":{"@type":"Comment","name":"","datePublished":"2021-06-23T15:59:47.623Z","text":"Thank you for your positive feedback! We are happy to hear you love your our glasses. We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ravi Venkatesan"},"datePublished":"2021-06-13T19:45:08.148Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Knowledgeable and friendly staff","comment":{"@type":"Comment","name":"","datePublished":"2021-06-16T14:57:39.663Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Christopher Hutcheson"},"datePublished":"2021-06-13T17:12:56.749Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"1st, you need to give Nadia a raise. She was absolutely amazing. Engaged me as soon as I entered. Made me feel important. Was honest with her opinions, which is very important to me. Thank you so much Nadia for taking care of me and being a wonderful person","comment":{"@type":"Comment","name":"","datePublished":"2021-06-16T16:05:27.935Z","text":"Hi! Thank you so much for your review. We are excited to hear Nadia was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Larry Sheftel"},"datePublished":"2021-06-05T22:48:48.302Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Patient. Great customer service\n\nUpdate: Had to wait over 2 months for glasses and when offered a refund check, I have had to wait over 5 weeks SO FAR for that. At what point is Lenscrafters going to honor commitments?","comment":{"@type":"Comment","name":"","datePublished":"2021-06-07T16:18:22.66Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"RONDA LOTHERY"},"datePublished":"2021-06-04T19:55:56.201Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I have to say that this visit was great. My daughters and I loved Nadia id 735915 she had patients. She took the time to help each of my daughters individually. I felt that she cared. She truly is gem and it show in the way she greeted us from out first visit back in March and this time for my girls. Thanks Lens Crafters for Nadia.\nI will and continue to be you customer.\nThanks again. Ronda, Morgan and Taylor Lothery.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Nekita Mintz-Dallis"},"datePublished":"2021-05-30T20:47:35.145Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-06-01T16:34:33.524Z","text":"Great to hear! We appreciate your review and hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Loren King Shields"},"datePublished":"2021-05-28T21:41:38.47Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-06-02T14:21:23.225Z","text":"Great to hear! We appreciate your review and hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"M M"},"datePublished":"2021-05-21T17:05:19.56Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Rafael Bolan"},"datePublished":"2021-05-18T17:13:43.126Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-05-20T16:07:43.522Z","text":"Great to hear! We appreciate your review and hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Naga Sasi Kiran U"},"datePublished":"2021-05-15T21:58:47.462Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-05-17T19:21:05.128Z","text":"Great to hear! We appreciate your review and hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Marcus Vinicius Dias da Silva"},"datePublished":"2021-05-15T21:28:27.542Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Her name is Summer very professional and we loved it and I will recommend to all my friends and family members to come and check with her on LensCrafters on 1154 North Point Alpharetta.","comment":{"@type":"Comment","name":"","datePublished":"2021-05-17T18:53:32.911Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Valente Sanchez"},"datePublished":"2021-05-11T23:17:45.672Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Catalina and her associate were helpful and got me what I needed! We need more people like her!","comment":{"@type":"Comment","name":"","datePublished":"2021-05-12T15:52:07.478Z","text":"Hi! Thank you so much for your review. We are excited to hear Catalina was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Sonder"},"datePublished":"2021-05-11T22:16:33.259Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Catalina was patient and courteous! Bubbly personality and very knowledgeable. The whole experience was smooth and painless.","comment":{"@type":"Comment","name":"","datePublished":"2021-05-12T14:47:49.529Z","text":"Hello Sonder, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Wendy"},"datePublished":"2021-05-11T16:20:28.494Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Catalina took great care of my senior parents. She was patient and super helpful!!","comment":{"@type":"Comment","name":"","datePublished":"2021-05-12T13:33:54.224Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Eddie Law"},"datePublished":"2021-05-08T23:04:56.533Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"First let me preface this by saying that I’ve been getting my glasses from this store since 2012 and have always had a very good experience. In fact, I’ve continued to get my eyewear from this store after moving further away, which brings me to the last couple of months. Overall everyone have been great to work with. But it has been the sales representative that really shined! When it comes to the definition of great customer service, her name should be in the same sentence.\nShe’s gone above and beyond when making sure that my glasses were perfect, even when it meant making three different changes to get just right. And every time she did so with professionalism, patience, being knowledgeable, knowing when to ask a colleague for assistance while always doing it with a smile. In my opinion that’s what great customer service is:\n“going the extra mile”\nWith that said, in a time where negative reviews or comments seem to outnumber the positive, I hope this review can contribute to the list of positives and give kudos to your employee at this location!\n\nUPDATE 08/08/21 Review #2\nAnother awesome experience and I didn’t even step foot into the store. Kudos to Nadia who’s helped me in the past; always providing excellent customer service, happily shipped a pair of glasses that I hadn’t been available to pickup for a month or more. The approach of excellent customer service is no different; whether it be in the store or on the phone, Nadia takes is seamless – makes the experience a pleasure. With that said, ‘thank you’ Nadia!","comment":{"@type":"Comment","name":"","datePublished":"2021-05-10T17:33:15Z","text":"Thank you for your review. Our associates are some of the best around and we are always happy to hear our customers feel the same!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jack ERLC"},"datePublished":"2021-05-05T17:03:04.374Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Friendly staff. So kind and helpful. Thank you!","comment":{"@type":"Comment","name":"","datePublished":"2021-05-06T15:38:20.483Z","text":"Hello Lu Lu, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"melanie patch"},"datePublished":"2021-05-04T13:03:33.136Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"My husband and I needed glasses so we went to this location. We had the best experience and both received amazing care. Our glasses came in and the prescription is perfect! Thank you so much!","comment":{"@type":"Comment","name":"","datePublished":"2021-05-05T15:06:55.306Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Cindy Rier"},"datePublished":"2021-03-18T22:09:47.98Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"I went in to Lenscrafters at NP mall on Wednesday March 17, 2021 at about 11am to look for a pair of prescription sunglasses. The associate who was at the main counter was so so rude. She said can I help you. I said yes I’m looking for a pair of prescription sunglasses. She said ok and stared at me. I said should I just look around? She said don’t touch more than three frames, it takes us 30 minutes to disinfect. I was blown away. I asked if my lenses could be tinted, she looked down dialed a number and began leaving a message for a customer alerting them that their order was ready. At first I thought she was talking to me I said excuse me, she gave me the evil eye and kept on with her message. Don’t ever go there!!","comment":{"@type":"Comment","name":"","datePublished":"2021-03-19T14:44:57.39Z","text":"Thank you for your review. We are sorry to hear that your experience at LensCrafters did not meet your expectations. We strive to deliver the best service in the industry. Please go to https://www.luxotticacustomercare.com/lenscrafters to follow up so we can work to correct this issue."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Samuel Velez"},"datePublished":"2021-03-06T22:49:11.717Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"The people at this location are always rude and lazy. I came one time and had a bad experience. I thought it may have just been the workers on shift that day, but I came back a year later and the customer service was still just as terrible. The store is also very dark. Do not recommend this LensCrafters! My best experience was the the Mall of Georgia location.","comment":{"@type":"Comment","name":"","datePublished":"2021-03-08T15:27:31.576Z","text":"Hello Samuel, thank you for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We apologize that we did not exceed your expectations during your visit and we value your feedback. Please go to https://www.luxotticacustomercare.com/lenscrafters to provide your information so we can contact you and work to resolve the issue."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jennifer Dudek"},"datePublished":"2021-02-28T03:00:33.776Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great experience! Everyone was so friendly and helpful and knowledgeable. I’m excited for my glasses to be ready. I’ll use them again!","comment":{"@type":"Comment","name":"","datePublished":"2021-03-01T17:35:19.036Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"L Fairw"},"datePublished":"2021-02-16T16:48:27.252Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"This review is posted for consumer educational purposes.\nI scheduled an appointment one year in advanced. I have Insurance\ncoverage. This provider Zoya Optical is an in network provider, which means that that they are aware of the benefits and services that I am entitled to. They have contracted with the Insurance company to accept those provisions. Less than 24 hours prior to my appointment I received a Telephone voice message stated that they are mandating an out of network service that I will be paying for. So in effect they are modifying my Insurance coverage for a service that I have not agree to. Therefore, they will be billing for in network service plus an out of network services.\nThey are expecting to bill the Insurance and the consumer at one visit.\nWhen contacted the customer service was disappointing.\nIt is not a customer friendly environment. I cancelled the appointment. I have been using this location for over 12 years, but these are new providers to this location. This is not a good match.","comment":{"@type":"Comment","name":"","datePublished":"2021-02-17T14:20:05.06Z","text":"Hello Lorna, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We apologize that we did not exceed your expectations during your visit and we value your feedback! Please go to https://www.luxotticacustomercare.com/lenscrafters to provide your information so we can contact you and work to resolve the issue."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Nairi Bournazian"},"datePublished":"2021-02-11T14:50:57.927Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Horrible","comment":{"@type":"Comment","name":"","datePublished":"2021-02-12T16:31:08.553Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Natalie Leak"},"datePublished":"2021-02-08T20:18:08.064Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"The store clerk Catalina, told me that if I was not going to purchase today...I should not try on any frames. Terrible customer service!!!","comment":{"@type":"Comment","name":"","datePublished":"2021-02-09T17:00:21.749Z","text":"Thank you for your review. We are sorry to hear that your experience at LensCrafters did not meet your expectations. We strive to deliver the best service in the industry. Please go to https://www.luxotticacustomercare.com/lenscrafters to follow up so we can work to correct this issue."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Phil P (Unfair)"},"datePublished":"2021-01-30T21:41:03.142Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Ripoff, They will nickel and dime you. I just wanted an Optomap but they forced me to buy the digital eye exam for $124. Well at an MD a refraction is only $55. Another $90 for contacts which is only $65 at an MD.\nThe optometrist cannot do an exam without Optomap or touch my eye if a contact gets stuck because she will lose her license.\nOnly a real doctor like an urgent care doctor or ophthalmologist can remove a contact.\nThen they send me to cataract surgeon with a referral even though Medicaid does not require a referral!\nThe optometrists are Indian who refer me to Milan eye where the MD doctors are also Indian. Does the whole family work at a Dairy Queen? What a joke!!","comment":{"@type":"Comment","name":"","datePublished":"2021-02-01T17:30:30.738Z","text":"Thank you for your review. We are sorry to hear that your experience at LensCrafters did not meet your expectations. We strive to deliver the best service in the industry. Please go to https://www.luxotticacustomercare.com/lenscrafters to follow up so we can work to correct this issue."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Arlene Maxwell Copeland"},"datePublished":"2021-01-28T20:21:15.311Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"It was very easy to make an appointment. App't are scheduled with enough time between to keep traffic to a minimum. The friendliest and most patient people work at the North Point office. Each person was kind and helpful. They sanitize and use safe \"Covid\" procedures. The receptionist, the person who works the machines, the doctor, and the person who helps you select and fit the glasses were patient, did not make me wait long, were friendly, and put me at ease. I actually enjoyed the visit, after being locked away from humans for almost a year due to covid. It's a safe and happy place to get your glasses and exam. They have a fantastic inventory of frames, lens, and machines to test your eyes.","comment":{"@type":"Comment","name":"","datePublished":"2021-01-29T16:49:36.436Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Tanika That's Me"},"datePublished":"2021-01-25T18:27:19.058Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Had an appointment scheduled for today. Office called to say there was an additional $49.99 on top of my copay due to covid because the optometrist had to use special equipment. I cancelled my appt, called another optometrist office and they had no hidden cost for covid. Booked appt. They laughed when I told them about this $49.99. I used to love LensCrafters never again.","comment":{"@type":"Comment","name":"","datePublished":"2021-01-27T17:53:24.79Z","text":"Thank you for your review. We are sorry to hear that your experience at LensCrafters did not meet your expectations. We strive to deliver the best service in the industry. Please go to https://www.luxotticacustomercare.com/lenscrafters to follow up so we can work to correct this issue."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Giresse P"},"datePublished":"2020-12-30T18:20:39.261Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Very disappointed in this location. My wife scheduled an appointment for 1 pm but they said we don't know if you'll be able to see the Dr. Before 2pm when we had other plans for later.\nWasted our time.","comment":{"@type":"Comment","name":"","datePublished":"2020-12-31T15:11:43.569Z","text":"Thank you for your review. We are sorry to hear that your experience at LensCrafters did not meet your expectations. We strive to deliver the best service in the industry. Please go to https://www.luxotticacustomercare.com/lenscrafters to follow up so we can work to correct this issue."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Sergio Ocampo"},"datePublished":"2020-12-22T16:26:07.461Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"I have for several years bought all my prescription glasses and for all my family as well at this store in the North Point Mall, today I went to buy a new\npair of progressive glasses that run for about 600 dollars, and while choosing the correct model I noticed that they were selling anti-fog liquid which would come very handy this covid season, I asked the manager which was attending me if I could spray a couple of drops on my glasses just to see if it would work for me, her answer was a definite NO. I have spent thousands of dollars for all my families glasses, I’m about to spend 600 on a new pair and she denied me to test a 7.99 anti-fog solution for free!!\nCustomer service is out the door at this store! she wouldn’t budge on the couple of drops of a bottle that I would have bought any way and ruin a hole family business for life!\nNever again will come to this store!","comment":{"@type":"Comment","name":"","datePublished":"2020-12-23T16:32:49.765Z","text":"Hello Sergio,\nThank you for contacting us regarding your experience. I am providing you with the link to our Luxottica Cares Form. This form will request all necessary information, so that we may address your concerns as quickly as possible. To access the form, please visit:\nhttps://www.luxotticacustomercare.com/lenscrafters"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Janette Williams"},"datePublished":"2020-11-10T14:38:42.677Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Staff friendly, courteous, and helpful. Summer was a sweetheart.","comment":{"@type":"Comment","name":"","datePublished":"2020-12-01T15:06:29.375Z","text":"Thank you for your review! We are happy to hear that all of your questions were answered. We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Hitesh Reddy"},"datePublished":"2020-10-24T19:11:55.872Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Dont waste your time and resources here. Left quite upset and negative.\n\nI went there to update my prescription which was fine. Then I went to try purchase a glasses and lens- the staff was so rude! I asked if they had Crizal coating, they kept stating they don’t make coatings single correction lens. Thats not true, maybe they dont carry it. she started arguing with me lol. I was like ok, can you show me my old prescription and receipt... which I took last year - she wasnt able to pull up my information. There are so many better stores who will be able help me.. we aren’t there for charity. Felt unwelcome, last purchase was over $500. Did not make the purchase again this year.","comment":{"@type":"Comment","name":"","datePublished":"2020-10-26T18:29:42.753Z","text":"Hello Hitesh, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We apologize that our associates did not exceed your expectations during your visit. Please go to https://www.luxotticacustomercare.com/lenscrafters to provide your information so we can contact you and work to resolve the issue."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Asit Das"},"datePublished":"2020-10-18T17:16:11.258Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"I am regular customer for couple of years but every disappointed with LensCrafers. Time to move out from LensCrafts\n\nPoint 1: Took costly glassed for my kids but its foggy and blurry, required frequent hourly cleaning for the glasses. Fade-up and orders another pair with regular glasses and its working fine. Cheated with costly concept.\n\nPoint 2: Another incident, during ordering they said 5-7 working days to delivery and running 3rd week but not yet ready and no updates even. Every time they said \"just shipped\"\n\nPoint 3: Assistance are not good enough comparing past experience. day by day they become very rude and ignoring to help customers with their necessary questions.","comment":{"@type":"Comment","name":"","datePublished":"2020-10-19T15:59:46.631Z","text":"Hello Asit, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We apologize that your order time did not meet your expectations. Please go to https://www.luxotticacustomercare.com/lenscrafters to provide your information so we can contact you and work to resolve the issue."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Allison Edwards"},"datePublished":"2020-10-05T23:54:33.6Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2020-10-06T17:56:22.45Z","text":"Hi! Thank you so much for your review. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Shanee Kraus"},"datePublished":"2020-09-26T14:04:41.742Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2020-09-29T16:41:24.379Z","text":"Hi! Thank you so much for your review. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jeannette Fuller"},"datePublished":"2020-09-02T23:22:33.318Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Consistently providing me and my family with personalized vision needs!","comment":{"@type":"Comment","name":"","datePublished":"2020-09-03T19:38:22.655Z","text":"Awesome to hear! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Adawn Law"},"datePublished":"2020-07-30T10:56:07.21Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Journey adores the service rep & looks forward to working with her. She is the only one that can take Journey's measurements with ease.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Bette Coyle"},"datePublished":"2020-07-23T03:12:41.515Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Catarina was excellent in helping with the decisions. Thank you!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jeannette Fuller"},"datePublished":"2020-06-27T19:05:02.317Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"helpful, knowledgeable, friendly. picking glasses can be trying and difficult. Everyone helped me find the best pair for me!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Austin Baker"},"datePublished":"2020-01-27T01:21:28.374Z","reviewRating":{"@type":"Rating","ratingValue":"2","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Lauren Miller"},"datePublished":"2019-12-12T03:29:30.506Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"I’ve tried to give this location 3 different chances but each time it’s disappointing. They make it clear that they are commission based, the moment you tell them you are there to pick out your frames but have to come back later in the day to complete the fitting process (since it does take a while) they will stop talking and working with you - give you the cold shoulder. There is one gentleman that use to be there (not sure if he still is) and he was very pleasant. Every other experience I’ve had with employees there have been rude. Never had any of these issues at 2 other Lens Crafters locations that I have used. Too bad this close location is never a good experience.","comment":{"@type":"Comment","name":"","datePublished":"2020-01-08T20:04:17.002Z","text":"Hi Lauren, thanks for your review. Your LensCrafters experience should be consistently great across all locations and we apologize for your experience at this store. We've noted your feedback for further follow-up. Thanks again."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Alejandra Zuniga"},"datePublished":"2019-11-08T01:56:02.502Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Friday afternoon of last week (11/1) a friend and I went in to pick out some glasses since she had an appointment the next day. She was going to get dilated so she wanted to have her two new frames picked already.\n\nSurprisingly, we were greeted with “do you have an updated prescription and are you purchasing glasses today?” We explained we’d be coming the next day for an eye exam and we were going to browse around.\n\nAfter about 20 minutes or so, we were still browsing but had finally narrowed it down to about 3 frames and the same lady that greeted us, approached us and asked “are you just here to take pictures for Instagram or what?” We were uncertain as to how to reply so I perplexed said “no, we are still just looking.”\n\nWe kept on browsing but were both extremely taken aback with such a rude comment.\n\nWhat really got us was when the same lady came one last time (not even 10 minutes later) to ask us if we were done with the frames. By then, we felt almost rushed out the door so I told my friend that we should just leave since we seemed to be bothering the lady working.\n\nWe put all the the frames back in their corresponding location and left.\n\nMy friend cancelled the appointment and she found a private practice that provided exceptional service.","comment":{"@type":"Comment","name":"","datePublished":"2019-11-11T15:50:27.261Z","text":"Hi Alejandra, thanks for your review. We strive to provide the best service in the industry and are disappointed by the way you and your friend were served by our agent. Please go to https://bit.ly/LC-LUX so we can follow up with you directly."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Autumn Goldin"},"datePublished":"2019-11-05T18:40:47.631Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"I went in on 9/16 to get a contact lens exam at Zoya Optical inside of Lens Crafters. A higher power contact lens prescription was given than my usual, but was a minimal change so I assumed that was fine. However, I was talked into a new contact brand as well when there and told there was a good rebate. Little did I realize there'd be no follow up to this appointment (which surprised me with new brand & prescription issued) and have been having headaches for 3 weeks thereafter, so have been wearing my old glasses instead. Additionally, the purchase of a year's subscription was basically \"convenienced\" onto me at checkout and hurried out the door when I later discovered the rebate that was talked up only applied to purchases before 6/30 (it had expired 2.5mths earlier). I'm disappointed in my most recent visit and will not return for future exams. However, I at least wanted you all to be aware of the expired rebates they are providing as I feel its misleading. I attempted to inform the Zoya practice, but also conveniently their 'Contact Me' on the website is not working.","comment":{"@type":"Comment","name":"","datePublished":"2019-11-15T15:14:38.362Z","text":"Hi Autumn, thank you for your review. We are sorry to hear about your experience. We aim to consistently meet and surpass customers' expectations. Please go to bit.ly/LC-LUX so we can follow up with you directly."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Zach Myers"},"datePublished":"2019-07-21T20:37:37.162Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kimberly Mcmillan"},"datePublished":"2019-07-15T21:02:59.895Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"I will never buy another pair of glasses from lenscrafters ever again, they tell you your glasses will be in ,in 7 days ,you go check oh no it can take up to two weeks , so you go back and check oh they've been shipped they will be here friday or Saturday, sorry they'll be in on Monday, ok they are in but you cant pick them up until tomorrow we have to Inspect them OK I understand that but you got 4 hours before you're gonna close you can inspect them so I can pick up before I go on vacation. People just tell your customers the truth, you dont know when they will be in and you'll call them when they are ready. How hard is that. You've lost a customer","comment":{"@type":"Comment","name":"","datePublished":"2019-07-19T16:51:40.756Z","text":"Hi Kimberly,thanks for your review. We are sorry to hear about the delay in getting your glasses -- we aim to have them ready on the date given to you at the store, if not sooner. Please go to https://bit.ly/LC-LUX so we can follow up to resolve this issue."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"M T"},"datePublished":"2019-04-04T02:27:20.706Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Andie Sinclair"},"datePublished":"2019-03-25T21:48:02.389Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"I used to get my glasses there every time I needed a new prescription, and have only been twice since they stopped doing same day glasses. They didn't have a big selection when I went, and I was told I'd only have to wait 7-10 days for the glasses. Two weeks later and I have to go back to my town (I was visiting relatives which is why I got the glasses there) for band camp. They didn't arrive for another week. The time before that, we were told that we'd be called when my glasses were ready to be picked up, but they never called. As it turns out, they'd been there for a week before we called to check. Don't waste your time.","comment":{"@type":"Comment","name":"","datePublished":"2019-04-03T14:15:59.82Z","text":"Hi Pancake_Pidge, thank you for your review. We aim to provide the best customer service in the industry and apologize for your experience. Please go to bit.ly/LC-Support so we can follow up with you directly to learn more and have your issue resolved."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jerry Castellanos"},"datePublished":"2018-12-16T09:05:57.672Z","reviewRating":{"@type":"Rating","ratingValue":"4","bestRating":"5"},"reviewBody":"Great service.","comment":{"@type":"Comment","name":"","datePublished":"2019-01-03T19:56:57.564Z","text":"Hi Jerry! Thank you for your positive feedback! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jennifer Whitmore"},"datePublished":"2018-09-09T02:57:41.445Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I don’t like shopping, much less for glasses, but the 2 people working when I went in both gave me advice on what looked good, were very honest and helped me decide when I could not make a decision for myself. When I came back to pick up my glasses, one of the original ladies was there and she greeted me by name! It was 2 weeks later! That’s awesome!","comment":{"@type":"Comment","name":"","datePublished":"2018-11-21T19:09:49.54Z","text":"Hi Jennifer! Thank you for your review. Our associates are some of the best around and we are always happy to hear our customers feel the same! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Salma Bryant"},"datePublished":"2018-09-06T17:12:33.828Z","reviewRating":{"@type":"Rating","ratingValue":"4","bestRating":"5"},"reviewBody":"Great service. They were happy to help, very knowledgeable and friendly. Def recommend","comment":{"@type":"Comment","name":"","datePublished":"2018-11-23T22:12:23.45Z","text":"Hi Salma! Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Thomas Bird"},"datePublished":"2018-09-06T15:57:41.612Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The entire staff was friendly and the service was outstanding! I was able to get some great frames along with top notch coatings on my lenses and couldn’t be happier with the results. I would highly recommend using the LensCrafters at North Point Mall if you have any eyewear needs because the knowledgeable staff will take great care of you😀","comment":{"@type":"Comment","name":"","datePublished":"2018-11-21T19:15:24.477Z","text":"Hi Thomas! Thanks for your review. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Pat Rutledge"},"datePublished":"2018-09-01T12:43:27.85Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"This is a ZERO STAR...This is by far the worst experience I've ever had. It has been three weeks not the 7-10 days or sooner they said. I rang them after two weeks they said they would find out the status of my glasses. A week went by on one rang me, I rang them back Monday they will find out where the glasses are, today is Saturday and still nobody has contacted me. I will cancel my order and will ring up my insurance company to not pay.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Janet Lovell"},"datePublished":"2018-07-19T16:31:16.591Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"I called this store after purchasing my glasses there and having cataract surgery. I needed to replace one lens with no prescription. I was told that I needed to replace both lens and would need a prescription for a no prescription lens. What? Also it would take 10 days. Never got to the cost. Wow.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"SM Jackson"},"datePublished":"2018-07-11T03:32:07.127Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Stopped by the store today to try on eye frames and found that this location continues to be the worst LensCrafters to date. The staff is consistently abrasive and just 'bothered' by the presence of any kind of traffic in their store. Forget about being greeted with any kind of civility and expect a long wait with no apologies. Checked my insurance and was thrilled to find that my insurance is accepted by other optical providers. Taking my business elsewhere.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Anon"},"datePublished":"2018-04-21T17:27:36.425Z","reviewRating":{"@type":"Rating","ratingValue":"3","bestRating":"5"},"reviewBody":"I have very mixed emotioms at this point. I've always gone to Lens Crafters and have always had good experiences. Though, I'm pretty bummed about the recent changes. I had to wait quite a while for my new lenses (as opposed to same day, like it used to be). I had a pretty drastic change in astigmatism, so waiting for new lenses was no fun with my previous (now inaccurate) prescription.\nI received a follow up call about my glasses, which I feel may be a waste of their resources.\nHowever, I love my new glasses and have never had a more perfect prescription. The frames are adorable and they fit very well.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jeremie Dunning"},"datePublished":"2018-02-24T19:04:51.803Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"New management and staff have really made a difference. I'm impressed with how they have progressed. They are so polite and friendly.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Mike"},"datePublished":"2018-01-29T22:42:14.563Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"The worst experience ever. The LensCrafters side are rude and do not understand there should be no gaps between the frames and lenses. I argued with one of there reps for about 15 mins that the lens we're not fitted correctly. To make along story short I finally got them to send them back to have the lenses fixed. Got them back and image that no gaps between the frames and lenses.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"August 3"},"datePublished":"2018-01-18T15:40:45.275Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Called about selection got the worst phone service. 1/18/18 --10:40am it was a lady","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"YANGXIAO SUN"},"datePublished":"2017-08-12T18:47:53.111Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Horrible customer service, the worst in States I've ever had... with their racist manager and unhelpful employees that have to listen to him","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Zack Ajmal"},"datePublished":"2017-06-22T20:41:43.916Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Natalie C"},"datePublished":"2017-05-17T20:08:28.381Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"I would rate no stars for this Lens Crafters, and after my recent experience, I will never choose Lens Crafters again. I was assured, now that they do not make same day eye glasses, that I would receive my eye glasses in 7-10 days ('could be earlier!'). I am now in my second week being told they were lost in shipment and they re-ordered them. SO.... more like 20 days? I also have received horrible customer service. Don't wait for them to 'call you back'. They won't","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Dinesh Nagarajan"},"datePublished":"2016-12-19T00:33:57.885Z","reviewRating":{"@type":"Rating","ratingValue":"2","bestRating":"5"},"reviewBody":"Had a bad experience with customer service and price ..It is at their discretion to take the promotion coupons even though they post these email to home.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Billy Pierlas"},"datePublished":"2016-08-01T12:15:42.613Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Went in there for a simple eyeglass adjustment so my glasses wouldn't fall off my face . . . lady seemed reluctant to help me, then made such minimal adjustments and kept telling me that's the best they could fit.\n\nWas a total waste of time.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Stefan Baramov"},"datePublished":"2016-07-27T21:18:02.978Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Karen Espindola"},"datePublished":"2016-07-10T22:30:12.893Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Horrible customer service. They gave me 3 different pick up days and still didn't have my glasses on time. They messed up the lense after having them late. I tried to go get it checke/corrected and pretty much kicked me out saying they were closed one hour before they actually closed. I've been getting my glasses at LensCrafters for years and I have never been treated so disrespectfully and just plain terrible. I will never EVER go back to that location and certainly not recommend to anyone.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Brandon Redder"},"datePublished":"2016-06-20T02:35:56.727Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Although they initially had difficulty getting my (very) strong prescription to fit into a frame that I liked, the staff were patience and committed to making me happy with my new glasses.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Abby Akins"},"datePublished":"2016-06-16T16:51:41.974Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Our sales rep Nathan was so helpful. My mom and I had a great experience here. Thanks Nathan!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Elizabeth Watson"},"datePublished":"2016-02-22T22:54:52.916Z","reviewRating":{"@type":"Rating","ratingValue":"2","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"S. Austin"},"datePublished":"2015-12-10T14:26:55.357Z","reviewRating":{"@type":"Rating","ratingValue":"2","bestRating":"5"},"reviewBody":"I went through 4 exams, prescribed contacts that caused multiple severe eye abrasions to the point where my eyes were so red it resembled pink eye and I kept getting eye infections. The 1st set of contacts that was prescribed were misdiagnosed. The doctor had me fitted a 2 1/2 year old prescription. After my regular physician prescribed medication for the numerous infections over a period of about 5 months and my eyes finally felt ok, I returned to the eye doctor to be fitted in the contacts.\n\nI am the patient! Therefore, I feel as if a patient says, \"these contracts feel a little thick and it's a little blurry\" immediately, the doctor should have been concerned but she decided that it was a new pair of contacts and I would have to get used to it. Later that night after it was time to remove them, I found two contacts in my left eye. The package of lens that they gave me to put on before I left their office, (after what is now the fourth exam), had 2 lens attached to each other and I put them in my eyes and wore them all day. This became very irritating! My eyes were red, I had a headache for days following this and as usual I could wear contacts in my eyes. Back to square one!' Too and insult injury, they charged me $50.00 for the mistakes that they made. I was told that it was for the exam because one of their other doctors checked my eyes.\n\nConsidering the way that I have been treated, the lack of customer service and fairness, I could write a book! I just didn't know that they needed money from a struggling, poor grandmother so bed until they would scam me for an extra $50.00.\n\nBUYER BEWARE OF THE LENSCRAFTERS IN NORTH POINT MALL!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kevin Sledge"},"datePublished":"2015-10-12T09:40:59.591Z","reviewRating":{"@type":"Rating","ratingValue":"4","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Frank Brocato"},"datePublished":"2015-05-28T00:15:50.835Z","reviewRating":{"@type":"Rating","ratingValue":"2","bestRating":"5"},"reviewBody":"Wow, never thought I would be doing this review. I went to lenscrafters April 28,2015 ordered and paid for two pair of glasses along with eye exam.\nWell, the eye doctors are great very patient explained everything I felt I needed to know. I then went right inside the attached Eyeglass display and with my associate helping I found 2 pair of frames I liked ordered the glasses and with the pseudo \"insurance discounts\" I paid $800.00 .was then told the glasses would be ready in 10 business days.\nLets see now, today is May 27,2015 the second pair of glasses have yet to arrive. I do understand it takes a while for them to send to order to Zenni optical in the Republic of China but I do not get any of the price benefit of that and stll waiting for the second pair.\nI did get a phone call some time a week or so ago and the message said something about they had trouble with the printer so the glasses arrived without the \"transitions\"\nOk, I think anyone reading this will realize I have been more than patient before posting this review but $800.00 later and a \"PRINTER\" is the reason, sorry I cannot buy that If I treated my customers with such lack of interest they would BEAT FEET and so if I ever get this resolved I will do the same.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Daniel A. Vazquez"},"datePublished":"2015-02-14T15:36:37.44Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Is the best service and price","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Mark Thompson"},"datePublished":"2014-05-25T21:21:50.456Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"HORRIBLE LENSCRAFTERS. I bought a pair of Ralph Lauren glasses here over a year ago. I had constant problems with the frames. I had purchased a warranty so they replaced the glasses for a $25 fee. The new Ralph Lauren frames had constant problems as well. Every few weeks I came into this store to have the right lens placed back in the frame. I told them there was something wrong with this frame as well. I have other glasses that I have purchased at Costco and never had a problem. Every time I came into the store this year to replace the lens they told me there was nothing wrong with the frame. Finally, the lens popped out in the dark one night and I could not find it. Today they said they will not honor the 1 year warranty on the new frames. I have to buy a whole new set of glasses. The manager, Monica, was extremely rude and said there was nothing else she could do for me and walked away. STAY AWAY FROM THIS LENSCRAFTERS! THEIR PRICES ARE OUTRAGEOUS, THEIR GLASSES HAVE CHEAP FRAMES, AND THEY DON'T HONOR THEIR WARRANTIES. I WENT TO COSTCO AND GOT ARMANI FRAMES FOR 1/2 THEIR PRICE AND NO ATTITUDE FROM A SLOPPILY DRESSED, UNPROFESSIONAL MANAGER!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}}]</script><script type="application/ld+json">[{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Stanley Yorker"},"datePublished":"2025-03-13T16:49:28.731Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Zak was da’ man! Repaired my glasses before I could even leave to waste the 15 minutes he estimated. Took 5! 👍🏾","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Telisha Moore"},"datePublished":"2025-03-11T15:07:26.206Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Zak was very helpful! I never felt pressured to make a purchase. He did an excellent job relaying my benefits to me.","comment":{"@type":"Comment","name":"","datePublished":"2025-03-12T06:34:57.902Z","text":"Thank you for your review! \nWe are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. \nWe hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jack Campbell"},"datePublished":"2025-03-02T16:36:52.528Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I dropped in unannounced just before a week long overseas trip because my Ray-Ban frames had fallen apart. Zak quickly took care of them and I was on my way. Great place!","comment":{"@type":"Comment","name":"","datePublished":"2025-03-04T01:49:50.454Z","text":"Thank you for your review! \nWe are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. \nWe hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Alma Lopez"},"datePublished":"2025-02-21T00:26:08.615Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"My experience at this office at first was not very good. I had to go 3 times to change my lenses until I found the best person to help me. Catalina helped me choose new lenses. She took her time helping me with everything. I recommend that when you come, ask for Catalina, you will have the best help you can have.","comment":{"@type":"Comment","name":"","datePublished":"2025-03-05T18:58:45.653Z","text":"Thank you for your review! \nWe are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. \nWe hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Denise H."},"datePublished":"2025-02-16T21:41:08.643Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Zak was great!!","comment":{"@type":"Comment","name":"","datePublished":"2025-02-17T06:37:47.766Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jessica Brunson"},"datePublished":"2025-02-09T16:34:51.739Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Thank you so much Zak for your help. He was knowledgeable and extremely helpful.","comment":{"@type":"Comment","name":"","datePublished":"2025-02-10T03:58:05.993Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Eric Baumgardner"},"datePublished":"2025-02-01T23:24:39.587Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Came in to see if they could fix a lens that popped out of a brand if glasses they don’t even carry. Without hesitation, Robert took my sunglasses back and found a screw to reattach the lens and then cleaned them. Robert the manager is the man. This is how you build positive sentiment for a brand and I’ll definitely be going here and recommending anyone I know.","comment":{"@type":"Comment","name":"","datePublished":"2025-02-02T10:25:32.019Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jas Ohaya"},"datePublished":"2025-02-01T22:17:13.038Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Excellent service! I went in for an eye exam and purchased frames as well. The entire process took less than an hour. Dr. Marsh was very friendly, thorough, straightforward, and answered all my questions. She also provided (and wrote down) multiple options for after care of my eyes from an injury a few years back. I can appreciate doctors who care for their patients and take into considered all their needs. Once I completed my exam, I decided to stay and purchase frames. Zak was very personable and extremely helpful. He offered suggestions and made the process seamless without feeling rushed. I highly recommend this location. I will be coming back for routine exams and frame services. Thank you all so much!","comment":{"@type":"Comment","name":"","datePublished":"2025-02-02T09:30:23.626Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"candy Thompson"},"datePublished":"2025-01-27T14:53:12.379Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Zak was very helpful and even assisted with picking out frames","comment":{"@type":"Comment","name":"","datePublished":"2025-01-28T08:11:20.056Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Brenda Summers"},"datePublished":"2025-01-21T02:10:05.105Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great experience at LensCrafters-Alpharetta. Zak was great in explaining the lens I needed and assisted with fitting my new glasses.","comment":{"@type":"Comment","name":"","datePublished":"2025-01-22T01:37:45.801Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ethan Chang"},"datePublished":"2025-01-19T19:58:23.455Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2025-01-20T04:40:10.458Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Nia Perryman"},"datePublished":"2025-01-18T19:46:17.759Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Zak was very helpful and kind to me! He fixed my glasses free of charge which I was very appreciative of! He also gave helpful tips on how to prevent the screws from my glasses loosening again. I will definitely be back!","comment":{"@type":"Comment","name":"","datePublished":"2025-01-19T06:00:12.867Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Christopher Head"},"datePublished":"2025-01-16T21:30:11.486Z","reviewRating":{"@type":"Rating","ratingValue":"4","bestRating":"5"},"reviewBody":"Thank you to the North Point store for their help today. The service was excellent, and the staff was knowledgeable and timely.","comment":{"@type":"Comment","name":"","datePublished":"2025-01-17T06:05:47.248Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Qwenn Parker"},"datePublished":"2025-01-16T13:51:08.495Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Had a great experience here, the exam was quick and informative. They had a great variety of eyeglasses, Zak was super helpful giving me the prices and discounts of different lens additions and everyone was super nice. Definitely coming here from now on.","comment":{"@type":"Comment","name":"","datePublished":"2025-01-17T02:35:11.25Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Alfred Gardner"},"datePublished":"2025-01-06T23:37:32.113Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Excellent service. Ask for Zak…very thoughtful, courteous, and genuinely cares about the customer’s needs.","comment":{"@type":"Comment","name":"","datePublished":"2025-01-07T06:00:38.653Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Worth Stuart"},"datePublished":"2024-12-29T22:28:25.933Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Zak did a great job of fitting and advising. When I told him what I was looking for, he went directly to the right drawer and pulled out the glasses that were to be my favorites. He was knowledgeable and extremely helpful. Recommend this LensCrafters wholeheartedly!","comment":{"@type":"Comment","name":"","datePublished":"2024-12-30T08:30:02.951Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"O M"},"datePublished":"2024-12-28T19:49:47.167Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Zack did an awesome job helping me with getting new screws for my Oakley eyeglasses. He also gave me extra screws in case I lose screws again. 5 stars for him","comment":{"@type":"Comment","name":"","datePublished":"2024-12-29T07:05:04.028Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Dorothy Sanders"},"datePublished":"2024-12-27T19:48:52.449Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"ZAK,GREAT CUSTOMER SERVICE VERY PLEASANT, KNOWLEDGE OF GLASSES, MATERIAL, OF PRODUCT, GREAT TO HAVE HIM AT LENS CRAFTER","comment":{"@type":"Comment","name":"","datePublished":"2024-12-28T05:23:17.438Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Renee Mather"},"datePublished":"2024-12-23T20:54:05.534Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Zak at the North Point store in Alpharetta was extremely helpful and very knowledgeable. I highly recommend this store. While all associates at the store are friendly and helpful, I prefer Zack who has helped me the past few years.","comment":{"@type":"Comment","name":"","datePublished":"2024-12-24T06:18:45.66Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Christine Molinaro"},"datePublished":"2024-12-22T19:24:23.349Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Zak was lovely to work with!","comment":{"@type":"Comment","name":"","datePublished":"2024-12-23T04:47:40.198Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Elizabeth Seay"},"datePublished":"2024-12-21T15:16:24.725Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Really helpful staff, Kevin was awesome","comment":{"@type":"Comment","name":"","datePublished":"2024-12-22T02:46:51.187Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Katherine Knezo"},"datePublished":"2024-12-19T16:09:43.841Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-12-20T02:37:10.16Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Adam Davidson"},"datePublished":"2024-12-17T20:49:24.645Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Thanks for saving me!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Consumer Info"},"datePublished":"2024-12-17T17:15:25.859Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great service from Zak! He got me everything i needed, swiftly.","comment":{"@type":"Comment","name":"","datePublished":"2024-12-18T07:22:04.586Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Hayden Mark"},"datePublished":"2024-12-14T21:51:50.688Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Zak is da goat","comment":{"@type":"Comment","name":"","datePublished":"2024-12-17T06:08:44.871Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Vanessa Mendez"},"datePublished":"2024-12-14T20:42:11.068Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very nice and quick !","comment":{"@type":"Comment","name":"","datePublished":"2024-12-17T05:21:39.514Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Melissa Knight"},"datePublished":"2024-12-14T01:38:07.467Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Excellent customer service. One of the arms on my glass had been super loose for a while and It finally gave up. I stopped in to Lenscrafters just to see if they could be repaired. I was greeted by a very nice young man ( I did not catch his name) , who said he would try. It took him a few minutes to sort out the issue and he had to go to the back of the store. When he came back my glasses where whole again and he was polishing my lens. All I can say is thank you .. its a busy time of year and he did not have to help me. Especially when doing so did not result in a sale.","comment":{"@type":"Comment","name":"","datePublished":"2024-12-17T01:26:01.845Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Alexandra Mathis"},"datePublished":"2024-12-13T20:37:09.284Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Zack was fantastic!","comment":{"@type":"Comment","name":"","datePublished":"2024-12-16T23:01:08.187Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Muhib Saeed"},"datePublished":"2024-12-12T19:05:29.625Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Professional service. Zak was able to fix my mothers glasses.","comment":{"@type":"Comment","name":"","datePublished":"2024-12-16T16:25:34.717Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Julia Bixler"},"datePublished":"2024-12-12T16:37:58.033Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-12-16T15:28:16.485Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Wendy Dunlap"},"datePublished":"2024-12-09T14:08:13.828Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Friendly atmosphere. Great service. Know what they are doing.Helped tremendously and with a smile","comment":{"@type":"Comment","name":"","datePublished":"2024-12-10T14:12:01.632Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Devern Sutherland"},"datePublished":"2024-12-07T19:57:51.675Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Zak was very helpful and knowledgeable","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Manish Sharma"},"datePublished":"2024-12-07T17:15:42.792Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Zac was very helpful in explaining the prescription, insurance benefits and recommending the best value and utility combination. Recommend lenscrafter for convenience and value","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Che’re"},"datePublished":"2024-12-07T16:06:37.42Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Thank you Kevin! You were absolutely AMAZING and very patient. You knew exactly the kind of eyeglasses I needed! Beyond satisfied!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Katie Tarrer"},"datePublished":"2024-12-06T19:56:09.935Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Zak was AMAZING while he helped me with my new glasses! It was such a quick process, and he was a delight to talk to!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Alex Holyfield"},"datePublished":"2024-12-05T23:08:59.292Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"10/10","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Annjeanette Fisher"},"datePublished":"2024-12-02T20:15:56.101Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Zak fixed my glasses in seconds. Thank you !!!!","comment":{"@type":"Comment","name":"","datePublished":"2025-01-17T21:41:00.826Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Sarah Michele"},"datePublished":"2024-11-30T16:16:40.886Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Kevin was awesome- had us taken care of quickly & very knowledgeable of the products.","comment":{"@type":"Comment","name":"","datePublished":"2024-12-10T19:41:06.243Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Geraldd Williams"},"datePublished":"2024-11-30T15:51:51.561Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Last night Rob helped us navigate the wonderful world of the new Ray Ban Meta's. We found the perfect pair and lenses to match. Unfortunately we didn't have her prescription with us. This morning...armed with her script we sealed the deal with Kevin & Zac. An awesome experience all the way around. Nice job guys!","comment":{"@type":"Comment","name":"","datePublished":"2024-12-04T21:36:00.659Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Tina Tran"},"datePublished":"2024-11-29T23:10:37.243Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-12-04T21:21:32.344Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Rahul Natraj"},"datePublished":"2024-11-29T23:09:50.578Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"thank you ram sam!","comment":{"@type":"Comment","name":"","datePublished":"2024-12-04T21:21:28.041Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Raghu B"},"datePublished":"2024-11-29T22:51:15Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Kevin Connolly is very helpful and knowledgeable. Great customer service","comment":{"@type":"Comment","name":"","datePublished":"2024-12-04T21:20:42.903Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"john ejumejowo"},"datePublished":"2024-11-29T20:25:24.225Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Zak was very knowledgeable and helpful in picking up our glasses today.","comment":{"@type":"Comment","name":"","datePublished":"2024-12-09T21:13:40.428Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ross Barnes"},"datePublished":"2024-11-29T18:26:52.39Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Dr. Harris was great and gave me the perfect prescription and Kevin helped me find a great pair of glasses!","comment":{"@type":"Comment","name":"","datePublished":"2024-12-04T21:15:50.675Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Leslie Parker"},"datePublished":"2024-11-29T18:23:44.372Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Thank you Dr. Harris for being the best!! Will be back for sure! Kevin was great assisting with glasses!","comment":{"@type":"Comment","name":"","datePublished":"2024-12-04T21:15:36.058Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Matt Wolfe"},"datePublished":"2024-11-29T17:59:05.127Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Rob took care of me, fixed my glasses which I didn’t buy there and ready in 20 minutes. Will definitely look here to buy when I need new glasses!","comment":{"@type":"Comment","name":"","datePublished":"2024-12-09T22:00:00.005Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jill Sanderson"},"datePublished":"2024-11-27T20:40:51.179Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great experience. Very helpful gentleman, Robert assisted me. I would definitely recommend this beautiful new location. Can’t wait to get my new glasses!","comment":{"@type":"Comment","name":"","datePublished":"2024-12-04T20:34:01.376Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Dawn"},"datePublished":"2024-11-26T17:25:17.295Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Kaitie Thank you did an amazing job!","comment":{"@type":"Comment","name":"","datePublished":"2024-12-04T19:31:15.711Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Lorraine Grant"},"datePublished":"2024-11-24T19:42:19.263Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Katie was a great help very professional and friendly","comment":{"@type":"Comment","name":"","datePublished":"2024-11-26T21:12:57.996Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Not Jake"},"datePublished":"2024-11-23T20:24:30.628Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Kevin is the best!!","comment":{"@type":"Comment","name":"","datePublished":"2024-11-27T21:31:28.013Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Karima Jeneh Perry"},"datePublished":"2024-11-23T00:31:39.641Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Kevin was the best! I’m in love with my new glasses! Thank you so much!","comment":{"@type":"Comment","name":"","datePublished":"2024-11-27T19:32:48.495Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Shian McLeish"},"datePublished":"2024-11-23T00:30:59.003Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Thank you for my glasses, Kevin!","comment":{"@type":"Comment","name":"","datePublished":"2024-11-27T19:33:12.129Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jennifer Hunter"},"datePublished":"2024-11-22T20:08:16.966Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Thank you to Zak and Rob for fixing my sunglasses!! 😎 I found out today I am not an “action 80’s hero “ 😊 Thank you gentleman","comment":{"@type":"Comment","name":"","datePublished":"2024-11-26T20:36:45.845Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Veronica Floyd"},"datePublished":"2024-11-21T18:24:40.046Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Had a great experience with the assistance of sales professional Zac. He helped me select the perfect frame. Thanks Zac","comment":{"@type":"Comment","name":"","datePublished":"2024-11-26T21:58:42.31Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Heidi Eveleigh"},"datePublished":"2024-11-18T18:53:18.219Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Zac was terrific, as were all the staff there. Eye exam, frame selection and ordered in under an hour. Highly recommend!","comment":{"@type":"Comment","name":"","datePublished":"2024-11-21T19:30:36.272Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Varun Govindaraj"},"datePublished":"2024-11-16T20:44:06.603Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Added a random charge to the eye test that was not made clear at the time of booking","comment":{"@type":"Comment","name":"","datePublished":"2024-11-18T18:04:12.024Z","text":"Thank you for your review. We are sorry to hear that your experience at LensCrafters did not meet your expectations. We strive to provide the best customer service in the industry. Please go to https://luxotticacustomercare.com/lenscrafters/careform so we can work to correct this issue for you."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Day Miller"},"datePublished":"2024-11-16T16:56:22.932Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"KEVIN AND ROB FANTASTIC PEOPLE 🥹 MADE MY SHOPPING AT THIS EXPERIENCE SO EASY AND MADE ME AND MY MOM SO COMFORTABLE, TRULY I APPRECIATE THESE GENTLEMEN SO MUCH","comment":{"@type":"Comment","name":"","datePublished":"2024-11-18T20:16:08.05Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"DeAndra Saddler"},"datePublished":"2024-11-15T23:18:17.089Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-11-18T19:46:37.596Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"lawrence alvarez"},"datePublished":"2024-11-15T22:53:36.343Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great customer service, the new location is very nice, I definitely coming back.","comment":{"@type":"Comment","name":"","datePublished":"2024-11-18T20:02:26.825Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Scott Buck"},"datePublished":"2024-11-15T22:33:41.488Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-11-18T21:35:47.417Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jabril Muhammad"},"datePublished":"2024-11-14T18:59:54.173Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Kevin was very knowledgeable and made the purchasing process quick and easy. Plus he cleaned my glasses really well! 🙂","comment":{"@type":"Comment","name":"","datePublished":"2024-11-15T19:58:44.841Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"David Ken Collins"},"datePublished":"2024-11-08T22:59:11.893Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Dr Patel was excellent, at Atlanta Eye Group.\nAnd Kevin, part of the LensCrafters crew, was excellent. He explained all my options and helped me make wise choices in the iuse of my insurance benefits. Looking forward to picking up my new glasses next week!","comment":{"@type":"Comment","name":"","datePublished":"2024-11-11T20:10:26.331Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Pooja Nair"},"datePublished":"2024-11-03T16:27:39.026Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Had a fabulous experience, very helpful and enthusiastic people","comment":{"@type":"Comment","name":"","datePublished":"2024-11-07T20:00:24.55Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"David Kelly"},"datePublished":"2024-11-02T12:54:50.348Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great service. Very fast and professional. Zak was extremely helpful and knowledgeable. Thanks.","comment":{"@type":"Comment","name":"","datePublished":"2024-11-04T21:29:06.637Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Dapo Oguntola"},"datePublished":"2024-10-28T16:11:23.181Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Zach was exceptional. Go see him. The whole staff was very courteous and professional. I strongly recommend them.","comment":{"@type":"Comment","name":"","datePublished":"2024-11-04T19:09:25.66Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Brianna Hillman"},"datePublished":"2024-10-07T19:26:49.268Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"My in-store experience was great! Very friendly and polite staff. Zak was patient with me in my search and informative about my lenses! He worked with my to find the best option while still ensuring quick service!","comment":{"@type":"Comment","name":"","datePublished":"2024-10-15T19:38:16.164Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"AOL Member"},"datePublished":"2024-10-05T19:40:30.071Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Zak fixed quickly and rightly my broken prescription glasses arms .I was able to wear. Thank you","comment":{"@type":"Comment","name":"","datePublished":"2024-10-11T19:15:52.561Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"John Mack"},"datePublished":"2024-10-03T14:42:58.536Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Came in with an issue - needed glasses very badly and Zak was able to get me an emergency pair made quickly. Really saved me and I’m genuinely very thankful.","comment":{"@type":"Comment","name":"","datePublished":"2024-10-09T19:24:01.833Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Mysasser1"},"datePublished":"2024-10-02T18:33:12.763Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Omg!!!!! Zak just saved my life.I'm new in town and needed my wire frame readjusted from sleeping in my glasses and the other pair needed a lense put back in. They didn't charge me for this so I tried to at least get cases but he just gave a couple they had laying around. As soon as my insurance kicks in I'll definitely be back here to get a full purchase. Service was so fast!","comment":{"@type":"Comment","name":"","datePublished":"2024-10-09T20:27:10.975Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"yasir oraif"},"datePublished":"2024-10-01T19:32:47.216Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Thanks Zak very helpful.","comment":{"@type":"Comment","name":"","datePublished":"2024-10-08T20:31:43.187Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"brayden hurst"},"datePublished":"2024-09-30T17:37:27.044Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Went in for a sunglasses repair and the man working was very kind and fixed it for free. I insisted on paying and he refused. A good review was in order for these type of places. Very clean and updated store too!","comment":{"@type":"Comment","name":"","datePublished":"2024-10-09T18:20:46.563Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"alyssa solano"},"datePublished":"2024-09-30T16:38:42.487Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Thank you Kevin for helping me pick out my glasses!","comment":{"@type":"Comment","name":"","datePublished":"2024-10-09T18:19:45.993Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Rachel Caudell"},"datePublished":"2024-09-25T22:22:31.431Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Went in to this location to have my glasses looked at because I messed them up. Kevin did some amazing work on them and fixed them up. Kevin was truly amazing and sweet! Will be back when it is time for my newest glasses.","comment":{"@type":"Comment","name":"","datePublished":"2024-10-01T19:35:44.933Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Nicole"},"datePublished":"2024-09-18T19:17:04.993Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Super fast ! I was in and out on 45 mins !!! No appointment either. I’ll definitely be coming back the this lens crafters","comment":{"@type":"Comment","name":"","datePublished":"2024-09-19T16:30:13.675Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ricky Fitchett"},"datePublished":"2024-09-15T15:48:53.258Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Zak and Kevin were great!","comment":{"@type":"Comment","name":"","datePublished":"2024-09-20T18:03:01.212Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Dacey Hartsfield"},"datePublished":"2024-09-13T21:01:41.41Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Rob was so great. Very personable and so helpful. Highly recommend.","comment":{"@type":"Comment","name":"","datePublished":"2024-09-16T19:44:21.282Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Allya Allaway"},"datePublished":"2024-09-13T19:45:22.806Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Zack was very helpful and knowledgeable! Thanks Zack!","comment":{"@type":"Comment","name":"","datePublished":"2024-09-13T20:43:56.696Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"LaToya Dillon"},"datePublished":"2024-09-11T17:41:16.267Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Zack was amazing!! Easy, personal and fast.","comment":{"@type":"Comment","name":"","datePublished":"2024-09-16T13:15:21.989Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Brandi and Craig McCormack"},"datePublished":"2024-09-08T19:11:09.689Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Zak was awesome! Came in with 2 pairs of kids glasses that were in bad shape. He was helpful and fixed them right up!!","comment":{"@type":"Comment","name":"","datePublished":"2024-09-11T19:20:17.707Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ayana Mercer"},"datePublished":"2024-09-08T17:48:06.122Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Zak was a great help. He fixed my glasses for me in less than a hour. Customer service 10/10. Plan to come back in a few weeks to get my new glasses from him.","comment":{"@type":"Comment","name":"","datePublished":"2024-09-11T19:22:11.567Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ryan Nicholas"},"datePublished":"2024-09-07T22:48:14.921Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Amazing experience with Catalina! She was very pleasant to wok with. I highly recommend having Catalina to assist you.","comment":{"@type":"Comment","name":"","datePublished":"2024-09-11T20:00:49.504Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Karl"},"datePublished":"2024-09-07T20:57:10.67Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Was visiting family my glasses got broken and their staff quickly helped me see again thanks so much","comment":{"@type":"Comment","name":"","datePublished":"2024-09-11T20:05:37.627Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"A Smith"},"datePublished":"2024-09-07T19:56:50.343Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Amazing! The team is absolutely fantastic! Everyone was incredibly friendly and helpful. They made the process of getting new sunglasses and transition lenses for me and my husband a breeze. Kevin and Zak were especially helpful. I highly recommend this LensCrafters! Plus, their new location is much nicer and more modern than their old spot in the mall.","comment":{"@type":"Comment","name":"","datePublished":"2024-09-12T18:20:06.414Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jason Smith"},"datePublished":"2024-09-07T19:17:16.796Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Terrific team! Thank you Zak and Kevin for helping me with my glasses!!!","comment":{"@type":"Comment","name":"","datePublished":"2024-09-12T18:22:17.834Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"wendy dunlap"},"datePublished":"2024-09-07T03:28:23.732Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Love the new store and I will only go to this store. The staff is great","comment":{"@type":"Comment","name":"","datePublished":"2024-09-12T19:33:15.056Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Brendan Peterson"},"datePublished":"2024-09-06T16:37:37.051Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-09-20T16:29:45.675Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Margaret Dukes"},"datePublished":"2024-09-06T14:34:06.601Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Awesome customer service! Zak was great","comment":{"@type":"Comment","name":"","datePublished":"2024-09-20T16:09:16.198Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Olga Rivas"},"datePublished":"2024-09-02T19:59:31.96Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I changed Lens Crafters, the one in Avalon customer service is horrible specially Rashmi, she is very rude and unpolite. The one at North Point is completely different excellent customer Service.","comment":{"@type":"Comment","name":"","datePublished":"2024-09-13T15:54:53.656Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Aleena Herrod"},"datePublished":"2024-09-01T00:06:48.718Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I had an excellent experience at LensCrafters! As soon as I walked in, Rob took care of me right away. He adjusted my glasses perfectly in just 5 minutes. I appreciated the quick and friendly service. Highly recommend!","comment":{"@type":"Comment","name":"","datePublished":"2024-09-13T19:38:39.929Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Aria Shober"},"datePublished":"2024-08-31T18:38:47.471Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Zak was amazing helping me pick out glasses. Easy and simple buying experience.","comment":{"@type":"Comment","name":"","datePublished":"2024-09-13T13:08:31.09Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"John Howard"},"datePublished":"2024-08-31T17:56:46.852Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-09-13T13:09:07.429Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Gokul Parasuram"},"datePublished":"2024-08-30T19:23:58.187Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great service from Zak and Rob. I’ll be sticking with LensCrafters!","comment":{"@type":"Comment","name":"","datePublished":"2024-08-31T04:22:25.062Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Akash Ahuja"},"datePublished":"2024-08-29T22:48:54.707Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-08-30T08:04:50.228Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Lexy Talley"},"datePublished":"2024-08-29T22:43:22.264Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-08-30T08:11:04.127Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Lexy Talley"},"datePublished":"2024-08-29T22:41:54.583Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The only Lens crafters i’ll go to!","comment":{"@type":"Comment","name":"","datePublished":"2024-09-13T20:28:51.313Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Olivia So"},"datePublished":"2024-08-29T22:38:22.046Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-08-30T08:27:51.34Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Lexy Talley"},"datePublished":"2024-08-29T22:35:34.394Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-09-13T20:29:07.298Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"spam"},"datePublished":"2024-08-29T22:34:16.514Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-08-30T08:12:35.997Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Estefania Alvear Garcia"},"datePublished":"2024-08-29T21:50:25.721Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-08-30T07:38:49.706Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Samip Shah"},"datePublished":"2024-08-23T16:58:10.745Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"First of all it took them 14 days to complete the prescription sun glasses.\nSecondly, the completed order was wrong. Had requested gray color of the lenses the completed order was with blue glasses. My receipt clearly indicated gray glasses.\n\nThirdly, there is a clear visible (even with a naked eyes) default in corner of one of the lenses.\n\nNow will have to wait another 14 days to get the right sunglasses I ordered. I requested a priority for completion of the originally messed up order and the response I got is it will take the same time as the original order because they have thousands of order to complete!!!!\n\nBottom line, no quality control and no customer service concept.","comment":{"@type":"Comment","name":"","datePublished":"2024-08-24T02:32:37.716Z","text":"Thank you for your review. We are sorry to hear that your experience at LensCrafters did not meet your expectations. We strive to provide the best customer service in the industry. Please go to http://ms.spr.ly/6269l0Ist so we can work to correct this issue for you."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Brian O'Neill"},"datePublished":"2024-08-23T16:20:14.292Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-08-24T02:12:39.224Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Randy Hayes"},"datePublished":"2024-08-22T19:18:13.029Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Zack was amazing. He is knowledgeable and patient. He made my visit a pleasant experience.","comment":{"@type":"Comment","name":"","datePublished":"2024-08-23T04:53:39.966Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jafra Merriweather"},"datePublished":"2024-08-20T17:25:47.027Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-08-21T03:16:40.668Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Stoyan Ivanov"},"datePublished":"2024-08-20T15:21:23.552Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-08-21T01:54:52.595Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Akeia Clay"},"datePublished":"2024-08-17T22:34:49.132Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-08-18T08:18:18.693Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Monique Thomas"},"datePublished":"2024-08-17T12:32:50.831Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-08-18T01:07:40.024Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Michelle Torres"},"datePublished":"2024-08-12T18:30:52.317Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-08-13T03:35:26.044Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Madeline Singletary"},"datePublished":"2024-08-06T14:11:53.619Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-08-07T01:31:27.199Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"khrsma1"},"datePublished":"2024-08-05T14:12:55.488Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Fixed my sunglasses like new in a flash!","comment":{"@type":"Comment","name":"","datePublished":"2024-08-06T01:41:21.763Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Colette Staak"},"datePublished":"2024-08-03T16:12:07.464Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-08-04T02:33:55.871Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Reham Beshr"},"datePublished":"2024-07-26T16:13:03.765Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Glasses were very good , and a good price and I selected from a large selection of well-known brands which I like it so much\nKevin with his sister offers wonderful service and quality, along with very reasonable prices. its my first time in that store, and he exceeds my expectations!! Thank you!!","comment":{"@type":"Comment","name":"","datePublished":"2024-07-27T02:45:04.355Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ramon Gonzalez"},"datePublished":"2024-07-21T20:39:09.405Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I needed my glasses fixed and Zak was such a big help. He took care of it right away and did so with a smile. Didn’t even buy any glasses and was treated very well!","comment":{"@type":"Comment","name":"","datePublished":"2024-07-22T04:51:14.765Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Charlie Motz"},"datePublished":"2024-07-20T16:43:04.645Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The guy working was so friendly and helpful! Highly recommend!","comment":{"@type":"Comment","name":"","datePublished":"2024-07-21T03:21:26.502Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Allie Hodge"},"datePublished":"2024-07-20T16:41:22.364Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very helpful and friendly!","comment":{"@type":"Comment","name":"","datePublished":"2024-07-21T03:19:53.746Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Christopher Thomas"},"datePublished":"2024-07-14T09:29:46.615Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-07-15T01:32:24.161Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Lauren Glazer"},"datePublished":"2024-07-13T19:10:50.395Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Repaired my glasses so quickly! Great customer service!","comment":{"@type":"Comment","name":"","datePublished":"2024-07-14T06:26:37.68Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jessica T"},"datePublished":"2024-07-12T22:10:07.349Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-07-13T06:36:15.37Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Stephanie Minnick"},"datePublished":"2024-07-11T15:42:04.37Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-07-12T02:25:52.483Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Sandy Schuchmann"},"datePublished":"2024-07-07T01:32:09.879Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Zac was wonderful in helping my elderly mother get a pair of glasses quickly. Wonderful customer service. Thank you, Zac.","comment":{"@type":"Comment","name":"","datePublished":"2024-07-08T00:46:56.011Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Omid Sassani"},"datePublished":"2024-06-28T19:22:35.645Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Zak was awesome. Very transparent and not pushy at all. Appreciate all honesty and great service you provided for us. You rock!","comment":{"@type":"Comment","name":"","datePublished":"2024-06-29T04:16:28.773Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Lexi Conley"},"datePublished":"2024-06-28T16:05:16.192Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I was turned away from multiple other glasses stores, and this store was the one that was able to fix my broken glasses!","comment":{"@type":"Comment","name":"","datePublished":"2024-06-29T02:10:46.339Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"megan fudge"},"datePublished":"2024-06-27T15:32:05.595Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-06-28T13:26:42.266Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Gabrielle Donnelly"},"datePublished":"2024-06-26T20:23:21.641Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very knowledgeable and great customer\nService!","comment":{"@type":"Comment","name":"","datePublished":"2024-06-28T09:17:38.638Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Cynthia Velasquez"},"datePublished":"2024-06-26T17:22:29.177Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Awesome customer service! Came in to get my glasses fixed and Rob did an amazing job!","comment":{"@type":"Comment","name":"","datePublished":"2024-06-28T07:39:42.062Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Lily Peterson"},"datePublished":"2024-06-22T23:18:25.953Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-06-23T08:22:31.605Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Theresa Kuehne"},"datePublished":"2024-06-22T22:47:00.438Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Kevin certainly knows his stuff! Such great help and advice in style. Will definitely return!","comment":{"@type":"Comment","name":"","datePublished":"2024-06-23T07:57:01.92Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jacinta Fontes"},"datePublished":"2024-06-22T18:47:32.124Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I came to LensCrafters at North Point Mall. Asking for help to put the screw back that had come off. Rob was absolutely wonderful and very helpful. Five start customer service.","comment":{"@type":"Comment","name":"","datePublished":"2024-06-23T04:38:58.971Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kelsey Herron"},"datePublished":"2024-06-07T14:36:14.867Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Truly a wonderful experience! I think I will be coming here for many years! It also helped that everyone was so kind and honest l. Special shout out to Zac who was honest and helped me pick out the frames that best suited my face.","comment":{"@type":"Comment","name":"","datePublished":"2024-06-08T01:53:56.208Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ashton Evans"},"datePublished":"2024-06-06T20:12:17.972Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Zak was incredible and extremely attentive when I entered the store. He have some great pointers in me deciding what I wanted. HE KNOWS HIS STUFF!","comment":{"@type":"Comment","name":"","datePublished":"2024-06-07T04:29:32.196Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Larry Sale"},"datePublished":"2024-06-01T14:03:11.715Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"My visit was very good and everyone was was helpful. Zak did a very good job and very helpful","comment":{"@type":"Comment","name":"","datePublished":"2024-06-02T01:34:33.99Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Lauren Maggs"},"datePublished":"2024-05-31T18:48:51.651Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-06-01T03:26:29.118Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Remmel Henry"},"datePublished":"2024-05-31T15:35:39.838Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great price for glasses and Zak was great helping me with my selection!","comment":{"@type":"Comment","name":"","datePublished":"2024-06-01T02:04:38.776Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"E Harv"},"datePublished":"2024-05-27T22:44:56.762Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Catalina went above and beyond with assisting me with me glasses! TWICE!! She was professional and attentive to my needs.","comment":{"@type":"Comment","name":"","datePublished":"2024-05-28T06:00:12.92Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Weldon Wong Powers"},"datePublished":"2024-05-23T20:29:44.207Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Got my glasses fixed up real good in ten minutes. Thanks Rob!","comment":{"@type":"Comment","name":"","datePublished":"2024-05-24T04:01:27.663Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Sam Malte"},"datePublished":"2024-05-21T16:05:02.773Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Quickly fixed my glasses last weekend. Friendly guys working there, would definitely recommend!","comment":{"@type":"Comment","name":"","datePublished":"2024-05-22T02:14:17.688Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"prasraban halder"},"datePublished":"2024-05-05T18:12:02.446Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Sun May 05 2024- Was looking for sumglasses. The sales persons were not interested to assist me.Never had such experience with other lenscrafters before.","comment":{"@type":"Comment","name":"","datePublished":"2024-05-06T02:31:22.639Z","text":"Thank you for your review. We are sorry to hear that your experience at LensCrafters did not meet your expectations. We strive to provide the best customer service in the industry. Please go to http://ms.spr.ly/6261YT0SL so we can work to correct this issue for you."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Aimee N"},"datePublished":"2024-04-15T00:50:25.223Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Zack was awesome! H gave me amazing service. He was patient, helpful, and walked me through all my options. Thx was a great purchasing experience!","comment":{"@type":"Comment","name":"","datePublished":"2024-04-16T00:27:30.654Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Mariela Echeverria"},"datePublished":"2024-04-13T20:15:10.402Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I bought my glasses in the store at North point mall and I want to thank Kevin for all the help and his patience! He's very friendly and kind! I'll definitely come back!","comment":{"@type":"Comment","name":"","datePublished":"2024-04-14T05:29:28.673Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"samson Adewale"},"datePublished":"2024-04-12T13:43:30.778Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"They are all nice and patient. They listened attentively to all my questions and gave me a perfect response. I really appreciate","comment":{"@type":"Comment","name":"","datePublished":"2024-04-13T01:28:03.152Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Janine Talley"},"datePublished":"2024-04-07T02:29:29.994Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Zap and kevin were great at helping with frames. The Dr and staff were amazing","comment":{"@type":"Comment","name":"","datePublished":"2024-04-08T01:13:36.13Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Christina Aitken"},"datePublished":"2024-04-05T15:11:32.611Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Zak and Rob were fantastic! Great personalities and super informative!","comment":{"@type":"Comment","name":"","datePublished":"2024-04-06T01:36:06.94Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Svartheiðrinn-Daniela Simina"},"datePublished":"2024-04-02T15:12:28.204Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I warmly recommend Lens Crafters, the Alpharetta Mall location. Thank you Zack for going above and beyond to help me get the glasses I needed.","comment":{"@type":"Comment","name":"","datePublished":"2024-04-04T04:33:07.632Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Charae Ragan"},"datePublished":"2024-03-23T21:43:20.104Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-03-24T07:51:23.231Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Erich Schmidt"},"datePublished":"2024-03-18T19:42:14.653Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Excellent service.","comment":{"@type":"Comment","name":"","datePublished":"2024-03-19T00:26:49.857Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Marie Puckett"},"datePublished":"2024-03-17T18:22:47.656Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"fixed my ray bans for free and did an awesome job!","comment":{"@type":"Comment","name":"","datePublished":"2024-03-18T08:23:23.642Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Antonio Andolini"},"datePublished":"2024-03-17T17:06:46.843Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Zak was very helpful and pleasant\nHighly recommended","comment":{"@type":"Comment","name":"","datePublished":"2024-03-18T07:41:04.657Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Therese Murphy"},"datePublished":"2024-03-14T21:19:12.829Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Zak was very helpful and professional. His personality was friendly and funny!","comment":{"@type":"Comment","name":"","datePublished":"2024-03-15T03:25:39.696Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Allison Burdette"},"datePublished":"2024-02-15T21:37:21.579Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Zak was great!!!","comment":{"@type":"Comment","name":"","datePublished":"2024-02-16T02:56:26.521Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Tracy Pow"},"datePublished":"2024-02-03T18:08:40.272Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Sat Feb 3, was in the store actively trying on glasses. Two salesman never greeted me or offered to assist. A another customer walked in and they immediately approached him. I was ready to spend $$$, obviously they didn’t want my cash.","comment":{"@type":"Comment","name":"","datePublished":"2024-02-05T17:28:08.643Z","text":"Thank you for your review. We are sorry to hear your experience at LensCrafters did not meet your expectations. We strive to train our associates to be the best in the marketplace. Please go to http://ms.spr.ly/6263i4UCT so we can follow up and redirect your concern to appropriate person. "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ale Cabral"},"datePublished":"2024-01-26T00:34:46.647Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great overall experience, staff was great and explained everything I needed to know, and the frames/lenses I got were nicely discounted.","comment":{"@type":"Comment","name":"","datePublished":"2024-01-26T01:18:24.8Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jimmy Edwards"},"datePublished":"2024-01-23T04:18:29.295Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I experienced very accommodating and professional services immediately.","comment":{"@type":"Comment","name":"","datePublished":"2024-01-24T09:32:31.854Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ketan Patel"},"datePublished":"2024-01-19T00:05:31.395Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"If there is an option to give 0 star. I would do that. I haven't asked for Retina Health check and they did it. This is my first time eye checkup so I wasn't aware of this. I came to know when they billed me for $39. When I questioned, they said this is mandatory at all location of LensCrafters. I feel like I'm cheated here.","comment":{"@type":"Comment","name":"","datePublished":"2024-01-19T16:55:39.016Z","text":"Thank you for your review. We are sorry to hear your experience at LensCrafters did not meet your expectations. We strive to train our associates to be the best in the marketplace. Please go to http://ms.spr.ly/6263is51Z so we can follow up and redirect your concern to appropriate person. "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Tyrone Mayo"},"datePublished":"2024-01-13T23:47:07.998Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Dr Sirota is always very attentive and ensures all of your questions/concerns are addressed before you leave.","comment":{"@type":"Comment","name":"","datePublished":"2024-01-14T01:37:33.556Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jaye Kimsey"},"datePublished":"2024-01-08T20:49:35.333Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Amazing customer service!! Great place!","comment":{"@type":"Comment","name":"","datePublished":"2024-01-09T03:32:29.089Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Anthony George"},"datePublished":"2024-01-07T22:17:26.324Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Zak LensCrafters northpoint Mall","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Paterina Causey"},"datePublished":"2023-12-28T14:32:25.207Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"I would give this location 0 stars if I could. My daughter and I went in for an appointment. We have been going to Len’s Crafters for 14 years for our annual eye exam. Each year they ask if we want to have the Retina test for an additional 39 dollars and usually we decline the test.My daughter was seen separately from me and they gave her the test without asking. She’s young so she didn’t know to ask if was an additional amount. When it was my time to be seen, they didn’t ask me if I wanted the retina test for an additional 39 dollars but instead just stated that they will be giving me the test. So I asked, is it included in the eye exam or is it an additional amount. They said it was additional. I told the young lady that rather than just charging me for something I didn’t ask for they should inform customers the cost of the test is not included in the eye exam. She said well the only other option I had was for them to dilate my pupils and now it’s too late for that and I wouldn’t be able to drive. If that is an option for customers then lens crafters should be offering their customers that option. My daughter didn’t drive so why not make that an option for her. Also I could have made plans to have my husband drive had I been made aware of the option of choosing between the retina test and having my pupils dilated. Instead Lens Crafters are making they’re customer pay an additional 39 dollars for a service that isn’t covered by their insurance. What a rip off!!!","comment":{"@type":"Comment","name":"","datePublished":"2023-12-28T15:39:25.469Z","text":"Thank you for your review. We are sorry to hear your experience at LensCrafters did not meet your expectations. We strive to train our associates to be the best in the marketplace. Please go to http://ms.spr.ly/6261i5H55 so we can follow up and redirect your concern to appropriate person. "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Diana Connolly"},"datePublished":"2023-12-22T02:16:27.777Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Everyone did a fantastic job, as always. They treat you like family! Kevin is knowledgeable, outgoing, and always ready to help.","comment":{"@type":"Comment","name":"","datePublished":"2023-12-23T10:12:26.991Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Trish Reed"},"datePublished":"2023-12-19T00:35:05.322Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Thank you so much Zak for your patience, knowledge and recommendation on which glasses looked best on me! I will definitely be coming back to see you for my next pair of eye glasses and sun glasses!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Archana Shashikiran"},"datePublished":"2023-12-17T19:59:33.158Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"They were super nice and customer oriented. They fixed my glasses problem that I have for months.","comment":{"@type":"Comment","name":"","datePublished":"2023-12-18T05:06:31.914Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Tiffany “Sweeta” C"},"datePublished":"2023-12-11T18:09:38.163Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Rob is sooooo awesome! I somehow sat on my glasses and damaged the left arm. I walked into LensCrafters for help and Rob quickly and happily assisted me. Within seconds he came back and my glasses were fixed and back to their original state. I’m so grateful for his awesome service.","comment":{"@type":"Comment","name":"","datePublished":"2023-12-12T07:05:41.295Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"josh rudolph"},"datePublished":"2023-11-26T18:30:37.61Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Rob was great! I came in for a quick fix with my glasses and checked out the Rayban AI glasses. He was incredibly professional and was able to help me out very quickly. Will come back and see him again.","comment":{"@type":"Comment","name":"","datePublished":"2023-11-27T09:10:04.863Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"sarma pucha"},"datePublished":"2023-11-25T21:08:27.728Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great service from Rob and his team","comment":{"@type":"Comment","name":"","datePublished":"2023-11-26T04:35:51.697Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Leah Lawrence"},"datePublished":"2023-11-25T20:50:17.763Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Zak was amazing, he didn’t mind helping me out with my sunglasses!","comment":{"@type":"Comment","name":"","datePublished":"2023-11-26T04:54:32.018Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Shani Pucylowski"},"datePublished":"2023-11-21T16:42:31.181Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Rob and Zack were awesome!!! My dog ate my ear piece and popped out my lense and both went out of their way to fix the glasses and offer me a repair!!! I would definitely visit again!!","comment":{"@type":"Comment","name":"","datePublished":"2023-11-22T23:25:42.938Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Rich Wentz"},"datePublished":"2023-11-14T01:03:49.366Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I recently worked with Zak to by new lens for my glasses. He was really helpful in guiding me through the process. I wear progressive lens and there’s a bit of a procedure to get fitted. He made it easy, informative, and fun. I really like the LensCrafters at the North Point Mall especially since they are open on the weekend. (December 2023)\n\nI had another good visit to the LensCrafters this weekend at their new location. I’m really glad they're open on Saturdays. The tech and doctor did a good exam and went over the key findings with me. Zak helped me understand how to use my insurance to get a new frame for my lens. I was in and out and onto my errands for the weekend. (November 2024)","comment":{"@type":"Comment","name":"","datePublished":"2023-11-15T07:43:40.749Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Tracey Kennedy"},"datePublished":"2023-11-12T18:57:26.964Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I appreciated having a Dr and staff that were courteous and were so good at explaining everything. I feel that they go the extra mile to provide the best service and let me know that I'm a valued customer.","comment":{"@type":"Comment","name":"","datePublished":"2023-11-13T09:23:53.663Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ivana Ventic"},"datePublished":"2023-11-10T16:47:20.99Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I accidentally sat on my sunglasses getting into my car and bent them completely out of shape. The associate at Lenscrafers was super helpful and was able to fix them right away. So happy that I did not have to buy a new pair. Moral of the story - don't leave your sunglasses on the car seat!","comment":{"@type":"Comment","name":"","datePublished":"2023-11-11T07:33:50.738Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"bri"},"datePublished":"2023-11-09T18:09:48.163Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Zak and Kevin were great! They helped me find the glasses of my dreams! They deserve a raise!","comment":{"@type":"Comment","name":"","datePublished":"2023-11-10T05:57:19.175Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Finlen Patrick"},"datePublished":"2023-11-06T18:38:11.052Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jasmine"},"datePublished":"2023-11-04T18:28:48.892Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Zak was very helpful and knowledgeable","comment":{"@type":"Comment","name":"","datePublished":"2023-11-05T06:16:05.479Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Paul Sitz"},"datePublished":"2023-10-10T18:16:11.486Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Rob was awesome. Walked in and needed glasses repaired. He had them like new within 15 minutes and no charge. Highly recommend","comment":{"@type":"Comment","name":"","datePublished":"2023-10-11T03:32:04.949Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Theodore Nelson"},"datePublished":"2023-10-04T20:46:59.721Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I had a great experience at Lens Crafter North Point Mall. The associates were really helpful and patient with me as I made my decision on the right frame and Lens for me. I even recieved a discount!","comment":{"@type":"Comment","name":"","datePublished":"2023-10-05T03:18:03.482Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"BnR shared"},"datePublished":"2023-09-29T16:46:30.162Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Kevin did a great job helping me pick out a new set of frames. Also, the wide progressives here are the best.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Shabnam"},"datePublished":"2023-09-16T21:50:07.476Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Rob, Kevin,Zac great professional team. Honest they are truly an expert in their field. Very helpful. When I wasn’t sure of what I wanted in glasses Zac was nice to give me some advice on how to choose, Kevin was great on showing me different options and also as far as lens choices he took his time to explain it to me as well as to write them down for me.\nRob from the first time that I met him I wanted a certain style that was no longer available in the store. But he was kind enough to search it in their inventory. He said that particular glasses style was no longer available even though it wasn’t easy to order but he was willing to get it for me. However I found a pair while I was in the store.Finally! They all gave me their vote on a new pair that I chose at the store instead of ordering . I am very thankful to Rob, Kevin and Zac!\nThank you guys","comment":{"@type":"Comment","name":"","datePublished":"2023-09-19T21:06:27.047Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"melissa delanda"},"datePublished":"2023-09-11T22:55:01.432Z","reviewRating":{"@type":"Rating","ratingValue":"2","bestRating":"5"},"reviewBody":"Not sure what’s going on at this location but doctors office is closed certain days and hours.","comment":{"@type":"Comment","name":"","datePublished":"2023-09-11T23:36:29.956Z","text":"Thank you for your review. We are sorry to hear your experience at LensCrafters did not meet your expectations. We strive to train our associates to be the best in the marketplace. Please go to http://ms.spr.ly/62669bCh8 so we can follow up and redirect your concern to appropriate person. "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Janis Melvin"},"datePublished":"2023-09-09T16:41:40.751Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Zak was exceptional with customer service. Please go visit him for all your needs!!","comment":{"@type":"Comment","name":"","datePublished":"2023-09-12T13:48:32.066Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!\n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Sarah G"},"datePublished":"2023-09-06T14:14:22.342Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2023-09-06T18:03:40.279Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Eduardo Garcia"},"datePublished":"2023-09-04T19:41:19.24Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"It was very good service and they fixed my sunglasses when no one else could!!","comment":{"@type":"Comment","name":"","datePublished":"2023-09-06T15:47:06.456Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"lashonda meredith"},"datePublished":"2023-09-02T23:51:02.696Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2023-09-05T14:58:52.649Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Amanda Lamons"},"datePublished":"2023-08-31T21:06:49.917Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Kevin the manager was very helpful and knowledgeable about helping me pick out a pair of frames as a first time glass wearer. He educated me on how to properly use them as well. Very satisfied with my experience.","comment":{"@type":"Comment","name":"","datePublished":"2023-08-31T21:17:58.861Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jerrin Mathew"},"datePublished":"2023-08-28T15:33:33.201Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"There was a bent in the center of my Rayban aviator frame, which Rob at LensCrafters was very quickly able to fix.","comment":{"@type":"Comment","name":"","datePublished":"2023-08-28T23:44:30.369Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Robert Nysenbaum"},"datePublished":"2023-08-27T20:49:41.489Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great experience today picking out frames. Zak was a great help and made the whole process easy. Thanks.","comment":{"@type":"Comment","name":"","datePublished":"2023-08-28T23:34:59.319Z","text":"Thanks for your review! We are happy to hear our team was welcoming to you during your visit, making this a great experience for you. We look forward to your next visit!\n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ayotunde Adewumi"},"datePublished":"2023-08-27T18:35:21.549Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Zak was very helpful. He deserves a promotion.","comment":{"@type":"Comment","name":"","datePublished":"2023-08-29T19:29:55.436Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! \n\n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Patrick Zgambo"},"datePublished":"2023-08-25T21:52:00.015Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Zak helped fix my glasses was super friendly","comment":{"@type":"Comment","name":"","datePublished":"2023-08-28T20:43:31.452Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jules Anderson"},"datePublished":"2023-08-25T19:27:23.439Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Zak was very helpful and knowledgeable about the services and prices. Great selection of frames.","comment":{"@type":"Comment","name":"","datePublished":"2023-08-25T19:49:48.571Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Desmond Oshinowo"},"datePublished":"2023-08-20T22:15:17.895Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I went in to fix my Prada sunshade handle, Zak was able to help me without any charge. Such an unbelievable customer service experience for me. Thanks.","comment":{"@type":"Comment","name":"","datePublished":"2023-08-21T17:57:59.045Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Christopher Hamill"},"datePublished":"2023-08-19T17:45:14.717Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I came into get a new pair of glasses because the state my old ones were in I thought they were broken. I told them that I couldn’t work without my glasses and they restored my old ones while I waited to get my new ones on the way. Zack and Rob both went above and beyond to help me and took everything into consideration. I’m very appreciative of what they did for me and wanted to share how great the experience was.","comment":{"@type":"Comment","name":"","datePublished":"2023-08-22T17:56:36.184Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Donna Bell"},"datePublished":"2023-08-13T18:48:56.871Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Brought in a demolished pair of glasses and Zak was courageous enough to fix them rather than trash the pair. Went above and beyond. Definitely ask for Zak.","comment":{"@type":"Comment","name":"","datePublished":"2023-08-14T21:04:01Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Fayelyn Bilodeau"},"datePublished":"2023-08-11T22:41:51.452Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2023-08-12T02:56:50Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Tracey Boreland"},"datePublished":"2023-08-07T22:35:05.318Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I was met by a very informed representative, who took me through the procedure of choosing the right lens and frame. He was very enthused and that made my experience PRICELESS and SMOOTH. His name is Zak. I would encourage all persons to visit here.\nA magical experience and one I will never forget. Thank you LENSCRAFTERS","comment":{"@type":"Comment","name":"","datePublished":"2023-08-08T15:17:32Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!\n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Katy Dickenson"},"datePublished":"2023-08-06T20:57:26.675Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2023-08-08T03:21:22Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Julie Wise"},"datePublished":"2023-08-05T19:10:33.094Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2023-08-07T22:32:32Z","text":"Thank you for your feedback! We are happy to hear about your positive experience and look forward to serving you! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Lambert Cabauatan - Online"},"datePublished":"2023-08-05T18:14:03.079Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2023-08-07T22:37:39Z","text":"Thanks for your review! We are happy to hear our team was welcoming to you during your visit, making this a great experience for you. We look forward to your next visit!\n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Lisanne Leeds"},"datePublished":"2023-07-30T21:37:24.169Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"We ended up at the North Point Mall LensCrafters location after we could not find any parking at the Avalon location. We were very pleased with selection. We were even more pleased by the wonderful customer service by Zak. He was fantastic, fun and extremely knowledgeable. Zak deserves a big raise. He’s awesome!","comment":{"@type":"Comment","name":"","datePublished":"2023-07-31T22:53:48.695Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ericka Montgomery"},"datePublished":"2023-07-29T22:10:41.128Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Rob at North Point was great! I'm still working on getting that sweet spot on my glasses, but Lens Crafter s has been wonderful helping me get there. Thanks Rob!!!","comment":{"@type":"Comment","name":"","datePublished":"2023-08-01T15:10:04.19Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!\n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kelley Hardy"},"datePublished":"2023-07-29T18:10:16.366Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I put my sunglasses on, only to find a screw had come out and the arm was aboutto fall off. They fixed them quickly for me at no cost. Thanks!","comment":{"@type":"Comment","name":"","datePublished":"2023-08-01T19:37:03.685Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!\n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Helen Notash"},"datePublished":"2023-07-27T14:50:28.459Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I really appreciated rob talley you did great job 🙏🏻👍🏻","comment":{"@type":"Comment","name":"","datePublished":"2023-07-27T15:17:13.189Z","text":" Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again.\n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Mary Trotman"},"datePublished":"2023-07-15T20:49:45.481Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2023-07-19T02:53:06.402Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Leah Welch"},"datePublished":"2023-07-14T21:04:31.79Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Zak was super helpful and made the eye glass experience fun","comment":{"@type":"Comment","name":"","datePublished":"2023-07-20T19:12:58.391Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Sheila Sheila"},"datePublished":"2023-07-06T14:15:57.387Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Another visit for new eyewear at LensCrafter. Everything about the facility, staff and equipment was amazing!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Dennis P (DennisP.)"},"datePublished":"2023-04-16T22:03:55.848Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very helpful and knowledgeable staff.","comment":{"@type":"Comment","name":"","datePublished":"2023-04-22T02:17:39.733Z","text":"Thank you for your positive feedback! We look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Sarah Garrett"},"datePublished":"2023-04-06T19:33:23.744Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Thank you LensCrafters been coming here for over 15 years","comment":{"@type":"Comment","name":"","datePublished":"2023-04-11T20:02:42.899Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!\n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kevin C"},"datePublished":"2023-03-19T19:52:39.512Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"christine park"},"datePublished":"2023-03-11T18:23:40.535Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Kevin helped us out so much!! We appreciate you for giving us exceptional service! Everyone check em’ out!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Josette Branch"},"datePublished":"2023-02-13T18:44:37.656Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Catalina 011623 was excellent!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Lloyd Branch III"},"datePublished":"2023-02-13T18:38:58.16Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Catalina was very helpful and a great person and me and my wife loved are experience with her and we would like to say we want to deal with her every time. Thank you.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Vikas Singh"},"datePublished":"2023-02-03T16:13:46.997Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"All good.","comment":{"@type":"Comment","name":"","datePublished":"2023-02-08T21:47:16.849Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Cheree Rumley"},"datePublished":"2023-01-13T21:49:51.072Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I am posting to express how very impressed that was with the customer service that Eyewear Consultant, Kevin, provided as I selected my eyeglasses this past week!\n\nKevin was extremely professional and knowledgeable about the LensCrafters product portfolio!\n\nKevin was patient and diligently explaining my options for frames/lenses and discussed the value of my available options all while demonstrating a very positive and personable attitude!!!\n\nI am now and will be a returning customer as a result of my experience with Kevin!!!\n\nSent from my iPhone\n\nSent from my iPhone","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Satish Relangi"},"datePublished":"2022-12-14T21:51:57.247Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"I walked into the store and waited for around 20 min. They seem to care about the new customers walking in and no one turned up to help even after asking them. Will never go back to this store!!!","comment":{"@type":"Comment","name":"","datePublished":"2022-12-14T22:08:10.177Z","text":"Hi there, thank you for your review. We are sorry to hear about your experience. Please go to https://www.luxotticacustomercare.com/lenscrafters to follow up so we can work to correct this issue."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Courtney N. M."},"datePublished":"2022-11-28T21:24:23.387Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Thanks LensCrafters! I'm so glad that you were able to help me get some lenses today.","comment":{"@type":"Comment","name":"","datePublished":"2022-11-28T21:44:12.921Z","text":"Thank you for your review! We look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Lethaniel Harris"},"datePublished":"2022-10-29T19:55:16.634Z","reviewRating":{"@type":"Rating","ratingValue":"4","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-11-02T16:37:31.385Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Randy Kates"},"datePublished":"2022-10-25T16:57:56.671Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great place to get new Glasses, get your old ones renewed, or get solid advice on eyewear and different solutions. The Team here is very customer focused, and even with busy has the ability to recognize your presence and engage with you as soon as possible.\nService Oriented:\nThe Team asks good questions - and provides options of different performance levels at different price points.\nGetting your eyewear correct, feeling comfortable wearing, and being confident if you need help with a repair/adjustment is really important - and LensCrafters at North Point has consistently delivered against all three.","comment":{"@type":"Comment","name":"","datePublished":"2022-10-25T17:09:47.781Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ellen Andrus"},"datePublished":"2022-09-23T19:03:14.025Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"May the force be with you awesome staff and a joyful experience!!!😁","comment":{"@type":"Comment","name":"","datePublished":"2022-09-28T20:41:20.158Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Nader Shadrokh"},"datePublished":"2022-08-19T16:25:33.232Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Rob was amazing, extremely helpful and very patient. I strongly recommend this location","comment":{"@type":"Comment","name":"","datePublished":"2022-08-24T19:37:10.21Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Nwadeenee Onyeobia"},"datePublished":"2022-07-31T00:47:04.641Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-08-04T14:14:17.141Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Bruno Floriano"},"datePublished":"2022-07-22T17:16:42.094Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Good place, Zak helped me a lot","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Vanessa O'Connor"},"datePublished":"2022-07-14T16:38:19.749Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Zak was so helpful and was able to replace my nose pads for free... sweet!!\nI'll be back!!","comment":{"@type":"Comment","name":"","datePublished":"2022-07-14T19:43:09.263Z","text":"Hi! Thank you so much for your review. We are excited to hear Zak was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kay Johnson"},"datePublished":"2022-07-05T16:31:07.675Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Friendly and skillful. I recommend Jak!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jesús García"},"datePublished":"2022-06-23T18:17:07.249Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-06-24T18:51:29.7Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"LANARD Green"},"datePublished":"2022-06-16T19:37:07.648Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Lens Crafters at North Point Mall Jesica and Zak are the best. Awesome customer service. I will be back.","comment":{"@type":"Comment","name":"","datePublished":"2022-06-17T12:52:44.288Z","text":"Thank you for your review. Our associates are some of the best around and we are always happy to hear our customers feel the same!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Lee Jenkins"},"datePublished":"2022-06-16T18:43:54.278Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I came to Lens Crafters at Northpoint Mall in Alpharetta, GA because I needed some sunglasses repaired. The friendliness, professionalism, and attentiveness to my needs was excellent! Zak, the guy who helped me was great! And best of all, they fixed my side glasses!","comment":{"@type":"Comment","name":"","datePublished":"2022-06-17T12:52:23.676Z","text":"Hi! Thank you so much for your review. We are excited to hear Zak was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Crono Time"},"datePublished":"2022-06-16T15:32:14.969Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Thanks to Jessika for helping me out with my glasses.","comment":{"@type":"Comment","name":"","datePublished":"2022-06-17T12:43:43.789Z","text":"Hi! Thank you so much for your review. We are excited to hear Jessika was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Dylon Mattison"},"datePublished":"2022-06-15T21:07:32.954Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-06-16T16:50:11.866Z","text":"Great to hear! We appreciate your review and hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"nancy whiting"},"datePublished":"2022-06-11T16:54:46.075Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-06-15T14:29:36.225Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Sabrina Lisecki"},"datePublished":"2022-06-07T15:38:34.1Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-06-09T19:05:02.7Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"saman jalali"},"datePublished":"2022-06-06T19:27:58.724Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-06-07T19:03:12.555Z","text":"Great to hear! We appreciate your review and hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Monica Van Deventer"},"datePublished":"2022-05-20T20:04:28.199Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The whole staff was very friendly and welcoming. Kevin was very helpful and went out of his way to repair my sunglasses.","comment":{"@type":"Comment","name":"","datePublished":"2022-05-25T16:22:21.535Z","text":"Thank you for your review. Our associates are some of the best around and we are always happy to hear our customers feel the same!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Adam Weinberg"},"datePublished":"2022-05-14T01:16:44.747Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Dr Sirota was great to work with and I love my new glasses","comment":{"@type":"Comment","name":"","datePublished":"2022-05-19T17:38:54.885Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"oliver williams"},"datePublished":"2022-05-09T21:04:19.234Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-05-10T19:42:41.837Z","text":"Great to hear! We appreciate your review and hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"lori englander"},"datePublished":"2022-05-09T15:49:54.776Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"What great service. Zap is the BEST!!! Thank you for the help and being friendly and so patient yet professional!!!!","comment":{"@type":"Comment","name":"","datePublished":"2022-05-09T19:36:09.304Z","text":"Hi! Thank you so much for your review. We are excited to hear Zap was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jaistashu"},"datePublished":"2022-05-07T17:51:51.264Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"My glasses frames fell apart in my hands as I put them on this morning. I gave lenscrafters a call, and they said they'd see what they could do. I took them in and was seen and was taken care of very quickly! Now I can hold my glasses together without tape even though I'm missing a screw! :D I'm relieved I can depend on lenscrafters for glasses emergencies.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ann"},"datePublished":"2022-05-02T21:57:19.491Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Zak and Kevin were great! I walked in and they immediately took care of my problem. Great customer service!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Stephen Anders"},"datePublished":"2022-05-02T16:43:32.307Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Appreciate the great service!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Marris"},"datePublished":"2022-04-25T22:00:52.56Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Zak and Jessica were awesome and helped fix the nose pads on my glasses! Definitely recommend people come here for glasses fixes in the future! Five stars!","comment":{"@type":"Comment","name":"","datePublished":"2022-04-26T16:24:32.704Z","text":"Hi! Thank you so much for your review. We are excited to hear that Zak and Jessica were able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"chris witmond"},"datePublished":"2022-04-23T18:09:50.283Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"CyberCop"},"datePublished":"2022-04-23T00:02:13.558Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-04-26T20:59:52.507Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jorge Mendez"},"datePublished":"2022-04-20T23:13:25.459Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-04-21T18:02:41.701Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Pam Smith"},"datePublished":"2022-04-18T21:54:12.111Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Zak was very helpful and fun to work with!","comment":{"@type":"Comment","name":"","datePublished":"2022-04-19T16:33:44.169Z","text":"Hi! Thank you so much for your review. We are excited to hear Zak was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Gary King"},"datePublished":"2022-04-18T20:19:09.082Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Ask for Katalina or Jessica. Both have Great customer service!","comment":{"@type":"Comment","name":"","datePublished":"2022-04-19T18:42:07.447Z","text":"Hi! Thank you so much for your review. We are excited to hear that Katalina and Jessica were able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Inusa Oyarekhua"},"datePublished":"2022-04-18T16:53:41.707Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-04-20T14:03:26.006Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"TNW 347"},"datePublished":"2022-04-16T18:40:46.587Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great customer service. Everyone was really nice and welcoming when I came in. Worked with Catalina, she was awesome!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Amy Nyman"},"datePublished":"2022-04-16T16:48:13.849Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I happened to be near this store at the mall when my contact lens was dislodged and moved under my eyelid. The people in the store immediately helped to find my contact and helped me to put it back where it needed to be. I’m so grateful for their help!","comment":{"@type":"Comment","name":"","datePublished":"2022-04-18T14:26:54.091Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Garry Brandt"},"datePublished":"2022-04-15T17:08:37.531Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-04-19T20:54:08.612Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"michael boone"},"datePublished":"2022-04-08T21:48:13.112Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Kevin did a great job of repairing my glasses and helping me schedule a visit to the doctor and shop for new frames.\nVery knowledgeable and courteous, professional.","comment":{"@type":"Comment","name":"","datePublished":"2022-04-13T20:33:12Z","text":"Hi! Thank you so much for your review. We are excited to hear Kevin was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jami"},"datePublished":"2022-04-07T20:14:12.852Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Jessica and Zach were awesome at helping fix my broken sunglasses!!!","comment":{"@type":"Comment","name":"","datePublished":"2022-04-12T14:25:44Z","text":"Hi! Thank you so much for your review. We are excited to hear Jessica and Zach were able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Lisa Frate"},"datePublished":"2022-04-04T19:53:03.387Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"My visit to LensCrafters today was a success. I was assisted by Kevin who was extremely helpful! 5 star customer service…thank you Kevin!","comment":{"@type":"Comment","name":"","datePublished":"2022-04-06T16:09:02Z","text":"Hi! Thank you so much for your review. We are excited to hear Kevin was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kayley Tudor"},"datePublished":"2022-03-31T18:11:08.993Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kavari Hutto"},"datePublished":"2022-03-29T19:01:40.62Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-03-31T16:43:44Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"EJ Brosas"},"datePublished":"2022-03-26T16:28:11.075Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Joseph Rexroat"},"datePublished":"2022-03-17T20:04:18.829Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"This store went over the top to help me when I needed a minor repair to my Costa sunglasses. Even though it made them no money they were happy to help. In a world where that kind of service is rare, I was beyond impressed. I will be back to LensCrafters for my next eyewear purchase!","comment":{"@type":"Comment","name":"","datePublished":"2022-03-17T20:37:43Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Melody Eclavea"},"datePublished":"2022-03-17T19:51:43.082Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-03-22T20:48:48Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Katrina Dailey"},"datePublished":"2022-03-17T18:46:55.482Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Zack and Kevin were very knowledgeable and helped me find the perfect pair of glasses!","comment":{"@type":"Comment","name":"","datePublished":"2022-03-22T19:39:30Z","text":"Hi! Thank you so much for your review. We are excited to hear Zack and Kevin were able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"David Smith"},"datePublished":"2022-03-14T18:13:36.554Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Zack provided an excellent customer experience!","comment":{"@type":"Comment","name":"","datePublished":"2022-03-15T16:09:20Z","text":"Hi! Thank you so much for your review. We are excited to hear Zack was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ines Duarte"},"datePublished":"2022-03-08T19:08:17.062Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Had a great time and everything went great. I didn’t feel pressured. Nice process !","comment":{"@type":"Comment","name":"","datePublished":"2022-03-09T14:14:53Z","text":"Thank you for your review. Our associates are some of the best around and we are always happy to hear our customers feel the same!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Madison Kingsley"},"datePublished":"2022-03-05T16:09:32.965Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-03-10T17:34:53Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Daniel Dee"},"datePublished":"2022-03-01T13:44:07.515Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great service, great staff. 5 stars all the way.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Sarah Connolly"},"datePublished":"2022-03-01T01:52:07.661Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Kevin was so helpful, he helped me pick out my sunglasses and I love Ray-Ban sunglasses!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Christina Jay"},"datePublished":"2022-03-01T01:37:18.896Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Gloria Connolly"},"datePublished":"2022-03-01T01:04:15.763Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Kevin helped me pick out some sunglasses and adjusted them to fit perfectly.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Emily Connolly"},"datePublished":"2022-02-28T23:56:57.429Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I love the glasses and the employees are so kind and helpful","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Margaret Connolly"},"datePublished":"2022-02-28T22:39:26.262Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great frames and even greater staff!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Dan Connolly"},"datePublished":"2022-02-28T22:37:40.204Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Kevin was extremely knowledgeable, helpful, and very friendly. He helped me pick out a pair of glasses and prescription sunglasses. Thanks Kevin!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Nilam Patel"},"datePublished":"2022-02-26T21:13:19.033Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Katalina was amazing. She is so kind and patient with me and both my kids. She walked through the insurance coverage policy with diligence. I highly recommend anyone going to this Lens Crafters location and work with Katalina!!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Lu Wang"},"datePublished":"2022-02-25T22:28:10.297Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-03-03T15:35:10Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Farhad Yazdi"},"datePublished":"2022-02-24T16:42:58.803Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very good services. Thank you Zack","comment":{"@type":"Comment","name":"","datePublished":"2022-03-01T18:03:36Z","text":"Hi! Thank you so much for your review. We are excited to hear Zack was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Gene Shvartsman"},"datePublished":"2022-02-20T16:06:34.146Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"David Thrun"},"datePublished":"2022-02-11T21:28:21.092Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"This has been the BEST experience I’ve ever had at a LensCrafters. The Store Manger Jessica was terrific with assisting me pick out a couple of pairs of glasses. She was assisting Zak - who is new - with the rest of the process. Zak was great! I could tell they cared about me as a customer.","comment":{"@type":"Comment","name":"","datePublished":"2022-02-17T15:32:16Z","text":"Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Sarah Osman"},"datePublished":"2022-02-03T06:44:53.345Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Leaving a 5 star review because of Andrew (i think he technically works for Atlanta Eye Group not Lens Crafters). I ordered contacts a little before Christmas and was going overseas a few days after Christmas so i had a pretty tight time frame and that was stressing me out. My contacts ended up being a little delayed but Andrew handled it so amazingly. He called everyone he could, was constantly checking for them (even on Christmas morning!) and was just so nice throughout the entire process. I got the contacts on time and had an amazing experience all thanks to him!","comment":{"@type":"Comment","name":"","datePublished":"2022-02-03T14:42:35Z","text":"Hi! Thank you so much for your review. We are excited to hear Andrew was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Connie Batey"},"datePublished":"2022-01-21T19:52:38.336Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"J K"},"datePublished":"2022-01-01T13:23:57.325Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Jessica has been outstanding during this whole process, she walked me through selection and ordering as well. She was extremely nice to my wife and daughters while answering my multiple questions. She also fielded my calls daily during the ordering process with an can do attitude. Every time I came into the store I was met with her smile, as well as Kevin’s whom provided excellent customer service as well. Jessica and Kevin both are a great credit to this LensCrafter location.","comment":{"@type":"Comment","name":"","datePublished":"2022-01-03T15:04:40Z","text":"Hi! Thank you so much for your review. We are excited to hear Jessica and Kevin were able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Meng"},"datePublished":"2021-12-27T21:35:26.673Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"This place is great! My new glasses made red marks on my nose and I came to get them adjusted today. Kevin and Jessica fixed it for me. They both are super nice, friendly, and professional. They deserve a raise. I highly recommend this location. Thanks, Kevin and Jessica!","comment":{"@type":"Comment","name":"","datePublished":"2021-12-31T17:17:12.833Z","text":"Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Bala Subramaniam"},"datePublished":"2021-12-18T19:08:28.659Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Frank Leff"},"datePublished":"2021-12-18T01:37:01.223Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"We needed to have my wife's glasses repaired. One of the screws did not stay in. Jessica worked on this and after numerous attempts was able to get it repaired. This was not an easy repair but she was very patient and got it done. Many thanks?","comment":{"@type":"Comment","name":"","datePublished":"2021-12-23T19:51:09Z","text":"Hi! Thank you so much for your review. We are excited to hear Jessica was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kevin Connolly"},"datePublished":"2021-12-09T08:12:54.712Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-12-09T15:08:53Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Nestor Rodriguez"},"datePublished":"2021-11-24T20:41:07.571Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Grandes profesionales","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Prachi Singh"},"datePublished":"2021-11-14T20:51:31.683Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-11-19T16:59:56Z","text":"Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Esosa Uhuangho"},"datePublished":"2021-11-14T19:12:35.075Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-11-19T15:58:02Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Sarah Klingler"},"datePublished":"2021-11-14T18:54:27.481Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Tina, although, not her home store, was awesome to work with. Even though she was the only one there, she was fast and efficient.","comment":{"@type":"Comment","name":"","datePublished":"2021-11-19T15:52:50Z","text":"Hi! Thank you so much for your review. We are excited to hear that Tina was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ivie Uhuangho"},"datePublished":"2021-11-14T18:42:41.759Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-11-19T15:48:28Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Extended Ping"},"datePublished":"2021-11-14T18:26:54.81Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-11-19T15:42:32Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Tina Kardomateas"},"datePublished":"2021-11-12T01:34:23Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"This is a great place to get your eyes checked the doctor was very pleasant. The side you pick out your glasses were super nice great experience.","comment":{"@type":"Comment","name":"","datePublished":"2021-11-12T16:43:26Z","text":"Hi! Thank you so much for your positive review. We are happy we could help with your vision needs and look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Breaking with King Carter"},"datePublished":"2021-10-09T15:32:23.86Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Rod Smith"},"datePublished":"2021-09-25T20:22:29.677Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-10-07T14:38:12Z","text":"Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"kazondra smith"},"datePublished":"2021-09-23T20:29:50.168Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Albanie Campbell"},"datePublished":"2021-09-20T22:17:03.774Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-09-29T15:34:52Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"J Dumas"},"datePublished":"2021-09-18T18:59:57.947Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-09-23T15:57:09.973Z","text":"Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Zafar Raza"},"datePublished":"2021-09-06T15:25:16.461Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Walked in to get nose pads replaced on my son’s glasses. They did that right away. Great service.","comment":{"@type":"Comment","name":"","datePublished":"2021-09-07T16:27:52Z","text":"Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Deborah"},"datePublished":"2021-09-03T21:04:00.987Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Awesome service today at LensCrafters. It is a pleasure to do business with the friendly, helpful and courteous staff. Thank you!","comment":{"@type":"Comment","name":"","datePublished":"2021-09-06T16:47:00Z","text":"Thank you for your review. Our associates are some of the best around and we are always happy to hear our customers feel the same!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Donald Brown"},"datePublished":"2021-08-27T21:34:28.572Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Had glasses repaired while I waited. Nadia helped me - very professional and satisfied with repair - thank you","comment":{"@type":"Comment","name":"","datePublished":"2021-08-30T19:52:11Z","text":"Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Wendy Zheng"},"datePublished":"2021-08-19T17:21:03.534Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"The actual doctor consultation was fine, speedy and efficient. However, I waited nearly an hour and a half pass my appointment time on a average Thursday morning to be seen even though there were only two folks in front of me. Granted, this might have been out of the office's control, but it felt ridiculous to me. Additionally, I was charged for a pretest that I explicitly asked if I would be charged extra for (told I would not be) and asked to opt out of just in case. They said it was required, however no where on their website in signing up for an annual eye exam did they indicate that was necessary. If I had known, I would have gone to the other nearby Lenscrafters location that did not perform the same test a year prior. It was more so frustrating because although they said the eye pictures were for my health, I was told nothing about what the pictures showed/what they indicated about my eye health, but charged 40 dollars for the procedure. I waited an hour to be seen, and was forced to take an Optomap despite clearly and explicitly saying that I DID NOT want the test performed if it were to cost extra. After looking up common procedure for pre tests for an eye exam, an optomap is widely considered a not necessary, additional test, and to be told it was required and NOT MADE AWARE that i would have to pay for it during my pretest showed an embarrassing lack of professionalism and consideration for a client’s requests/needs. Good to know that this location operates as a money grab. Won’t be back ever and would heed others away. Very disappointing and frustrating visit.","comment":{"@type":"Comment","name":"","datePublished":"2021-08-20T14:56:16Z","text":"Hi there, thank you for your review. We are disappointed to hear about your experience. We strive to provide the best glasses and customer service in the industry. Please go to https://www.luxotticacustomercare.com/lenscrafters so we can resolve this issue."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Premi Mohan"},"datePublished":"2021-08-06T16:41:58.698Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"really great!","comment":{"@type":"Comment","name":"","datePublished":"2021-08-11T14:36:04Z","text":"Hello Premi, Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kaster Smith"},"datePublished":"2021-08-05T18:11:24.25Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Drue Cushman"},"datePublished":"2021-07-27T19:49:40.148Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Nadia was great! Great service! Great prices! Thanks!!","comment":{"@type":"Comment","name":"","datePublished":"2021-07-28T20:17:59.239Z","text":"Hi! Thank you so much for your review. We are excited to hear that Nadia was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Pay It Forkward"},"datePublished":"2021-07-16T17:59:39.023Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-08-05T21:26:40.468Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"The Olagoke-Morgans"},"datePublished":"2021-07-15T20:48:09.825Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Ms Catalina and Ms Nadia we’re amazing! I felt very comfortable with them and they helped guide me through everything.","comment":{"@type":"Comment","name":"","datePublished":"2021-07-20T15:32:01.24Z","text":"Thank you for your review. Our associates are some of the best around and we are always happy to hear our customers feel the same!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Rekha Talathi"},"datePublished":"2021-07-12T18:05:30.033Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Real bad store and worst staff\n\nThey did not tell me that my plan (VSP) is out of network for them and i had to spent hour looking for frame, also i left store without glasses, but they had pulled my insurance information already, which did not allow me to get frame/glasses from any other store. When called store manager told me they are real busy and i need to get them in a 3 way call with VSP. (which is not possible). Real bad service and arrogant store manager.","comment":{"@type":"Comment","name":"","datePublished":"2021-07-13T20:09:00.709Z","text":"Hi there, thank you for your review. We are disappointed to hear about your experience. We strive to provide the best glasses and customer service in the industry. Please go to https://www.luxotticacustomercare.com/lenscrafters so we can resolve this issue."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jessie Douglass"},"datePublished":"2021-07-10T00:09:08.42Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-08-03T19:43:34.333Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Faisal Baloch"},"datePublished":"2021-07-07T22:27:23.663Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-07-08T20:39:54.614Z","text":"Great to hear! We appreciate your review and hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Adam Tucker"},"datePublished":"2021-07-03T18:29:09.224Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I purchased a pair of glasses here months ago from Jeanette. She let me try on nearly every pair in the store with a smile the entire time. Since then, I’ve bent them multiple times and every minor repair has been a breeze with Summer at my side. The whole team has been incredibly helpful every step of the way.","comment":{"@type":"Comment","name":"","datePublished":"2021-07-05T17:52:13.007Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kenley Blotner"},"datePublished":"2021-06-29T17:11:26.59Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I accidentally sat on my glasses and brought them in to LensCrafters at Northpoint Mall. Summer was able to fix them while I waited. No charge! Thank you Summer for the extra effort!","comment":{"@type":"Comment","name":"","datePublished":"2021-06-30T18:06:37.545Z","text":"Hi! Thank you so much for your review. We are excited to hear Summer was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Dorian Ratliff"},"datePublished":"2021-06-28T20:13:46.385Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-07-01T13:52:55.345Z","text":"Great to hear! We appreciate your review and hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Danny Hanlon"},"datePublished":"2021-06-19T20:37:37.777Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Awesome service and great selection.","comment":{"@type":"Comment","name":"","datePublished":"2021-06-23T15:59:47.623Z","text":"Thank you for your positive feedback! We are happy to hear you love your our glasses. We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ravi Venkatesan"},"datePublished":"2021-06-13T19:45:08.148Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Knowledgeable and friendly staff","comment":{"@type":"Comment","name":"","datePublished":"2021-06-16T14:57:39.663Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Christopher Hutcheson"},"datePublished":"2021-06-13T17:12:56.749Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"1st, you need to give Nadia a raise. She was absolutely amazing. Engaged me as soon as I entered. Made me feel important. Was honest with her opinions, which is very important to me. Thank you so much Nadia for taking care of me and being a wonderful person","comment":{"@type":"Comment","name":"","datePublished":"2021-06-16T16:05:27.935Z","text":"Hi! Thank you so much for your review. We are excited to hear Nadia was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Larry Sheftel"},"datePublished":"2021-06-05T22:48:48.302Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Patient. Great customer service\n\nUpdate: Had to wait over 2 months for glasses and when offered a refund check, I have had to wait over 5 weeks SO FAR for that. At what point is Lenscrafters going to honor commitments?","comment":{"@type":"Comment","name":"","datePublished":"2021-06-07T16:18:22.66Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"RONDA LOTHERY"},"datePublished":"2021-06-04T19:55:56.201Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I have to say that this visit was great. My daughters and I loved Nadia id 735915 she had patients. She took the time to help each of my daughters individually. I felt that she cared. She truly is gem and it show in the way she greeted us from out first visit back in March and this time for my girls. Thanks Lens Crafters for Nadia.\nI will and continue to be you customer.\nThanks again. Ronda, Morgan and Taylor Lothery.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Nekita Mintz-Dallis"},"datePublished":"2021-05-30T20:47:35.145Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-06-01T16:34:33.524Z","text":"Great to hear! We appreciate your review and hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Loren King Shields"},"datePublished":"2021-05-28T21:41:38.47Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-06-02T14:21:23.225Z","text":"Great to hear! We appreciate your review and hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"M M"},"datePublished":"2021-05-21T17:05:19.56Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Rafael Bolan"},"datePublished":"2021-05-18T17:13:43.126Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-05-20T16:07:43.522Z","text":"Great to hear! We appreciate your review and hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Naga Sasi Kiran U"},"datePublished":"2021-05-15T21:58:47.462Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-05-17T19:21:05.128Z","text":"Great to hear! We appreciate your review and hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Marcus Vinicius Dias da Silva"},"datePublished":"2021-05-15T21:28:27.542Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Her name is Summer very professional and we loved it and I will recommend to all my friends and family members to come and check with her on LensCrafters on 1154 North Point Alpharetta.","comment":{"@type":"Comment","name":"","datePublished":"2021-05-17T18:53:32.911Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Valente Sanchez"},"datePublished":"2021-05-11T23:17:45.672Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Catalina and her associate were helpful and got me what I needed! We need more people like her!","comment":{"@type":"Comment","name":"","datePublished":"2021-05-12T15:52:07.478Z","text":"Hi! Thank you so much for your review. We are excited to hear Catalina was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Sonder"},"datePublished":"2021-05-11T22:16:33.259Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Catalina was patient and courteous! Bubbly personality and very knowledgeable. The whole experience was smooth and painless.","comment":{"@type":"Comment","name":"","datePublished":"2021-05-12T14:47:49.529Z","text":"Hello Sonder, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Wendy"},"datePublished":"2021-05-11T16:20:28.494Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Catalina took great care of my senior parents. She was patient and super helpful!!","comment":{"@type":"Comment","name":"","datePublished":"2021-05-12T13:33:54.224Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Eddie Law"},"datePublished":"2021-05-08T23:04:56.533Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"First let me preface this by saying that I’ve been getting my glasses from this store since 2012 and have always had a very good experience. In fact, I’ve continued to get my eyewear from this store after moving further away, which brings me to the last couple of months. Overall everyone have been great to work with. But it has been the sales representative that really shined! When it comes to the definition of great customer service, her name should be in the same sentence.\nShe’s gone above and beyond when making sure that my glasses were perfect, even when it meant making three different changes to get just right. And every time she did so with professionalism, patience, being knowledgeable, knowing when to ask a colleague for assistance while always doing it with a smile. In my opinion that’s what great customer service is:\n“going the extra mile”\nWith that said, in a time where negative reviews or comments seem to outnumber the positive, I hope this review can contribute to the list of positives and give kudos to your employee at this location!\n\nUPDATE 08/08/21 Review #2\nAnother awesome experience and I didn’t even step foot into the store. Kudos to Nadia who’s helped me in the past; always providing excellent customer service, happily shipped a pair of glasses that I hadn’t been available to pickup for a month or more. The approach of excellent customer service is no different; whether it be in the store or on the phone, Nadia takes is seamless – makes the experience a pleasure. With that said, ‘thank you’ Nadia!","comment":{"@type":"Comment","name":"","datePublished":"2021-05-10T17:33:15Z","text":"Thank you for your review. Our associates are some of the best around and we are always happy to hear our customers feel the same!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jack ERLC"},"datePublished":"2021-05-05T17:03:04.374Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Friendly staff. So kind and helpful. Thank you!","comment":{"@type":"Comment","name":"","datePublished":"2021-05-06T15:38:20.483Z","text":"Hello Lu Lu, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"melanie patch"},"datePublished":"2021-05-04T13:03:33.136Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"My husband and I needed glasses so we went to this location. We had the best experience and both received amazing care. Our glasses came in and the prescription is perfect! Thank you so much!","comment":{"@type":"Comment","name":"","datePublished":"2021-05-05T15:06:55.306Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Cindy Rier"},"datePublished":"2021-03-18T22:09:47.98Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"I went in to Lenscrafters at NP mall on Wednesday March 17, 2021 at about 11am to look for a pair of prescription sunglasses. The associate who was at the main counter was so so rude. She said can I help you. I said yes I’m looking for a pair of prescription sunglasses. She said ok and stared at me. I said should I just look around? She said don’t touch more than three frames, it takes us 30 minutes to disinfect. I was blown away. I asked if my lenses could be tinted, she looked down dialed a number and began leaving a message for a customer alerting them that their order was ready. At first I thought she was talking to me I said excuse me, she gave me the evil eye and kept on with her message. Don’t ever go there!!","comment":{"@type":"Comment","name":"","datePublished":"2021-03-19T14:44:57.39Z","text":"Thank you for your review. We are sorry to hear that your experience at LensCrafters did not meet your expectations. We strive to deliver the best service in the industry. Please go to https://www.luxotticacustomercare.com/lenscrafters to follow up so we can work to correct this issue."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Samuel Velez"},"datePublished":"2021-03-06T22:49:11.717Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"The people at this location are always rude and lazy. I came one time and had a bad experience. I thought it may have just been the workers on shift that day, but I came back a year later and the customer service was still just as terrible. The store is also very dark. Do not recommend this LensCrafters! My best experience was the the Mall of Georgia location.","comment":{"@type":"Comment","name":"","datePublished":"2021-03-08T15:27:31.576Z","text":"Hello Samuel, thank you for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We apologize that we did not exceed your expectations during your visit and we value your feedback. Please go to https://www.luxotticacustomercare.com/lenscrafters to provide your information so we can contact you and work to resolve the issue."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jennifer Dudek"},"datePublished":"2021-02-28T03:00:33.776Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great experience! Everyone was so friendly and helpful and knowledgeable. I’m excited for my glasses to be ready. I’ll use them again!","comment":{"@type":"Comment","name":"","datePublished":"2021-03-01T17:35:19.036Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"L Fairw"},"datePublished":"2021-02-16T16:48:27.252Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"This review is posted for consumer educational purposes.\nI scheduled an appointment one year in advanced. I have Insurance\ncoverage. This provider Zoya Optical is an in network provider, which means that that they are aware of the benefits and services that I am entitled to. They have contracted with the Insurance company to accept those provisions. Less than 24 hours prior to my appointment I received a Telephone voice message stated that they are mandating an out of network service that I will be paying for. So in effect they are modifying my Insurance coverage for a service that I have not agree to. Therefore, they will be billing for in network service plus an out of network services.\nThey are expecting to bill the Insurance and the consumer at one visit.\nWhen contacted the customer service was disappointing.\nIt is not a customer friendly environment. I cancelled the appointment. I have been using this location for over 12 years, but these are new providers to this location. This is not a good match.","comment":{"@type":"Comment","name":"","datePublished":"2021-02-17T14:20:05.06Z","text":"Hello Lorna, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We apologize that we did not exceed your expectations during your visit and we value your feedback! Please go to https://www.luxotticacustomercare.com/lenscrafters to provide your information so we can contact you and work to resolve the issue."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Nairi Bournazian"},"datePublished":"2021-02-11T14:50:57.927Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Horrible","comment":{"@type":"Comment","name":"","datePublished":"2021-02-12T16:31:08.553Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Natalie Leak"},"datePublished":"2021-02-08T20:18:08.064Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"The store clerk Catalina, told me that if I was not going to purchase today...I should not try on any frames. Terrible customer service!!!","comment":{"@type":"Comment","name":"","datePublished":"2021-02-09T17:00:21.749Z","text":"Thank you for your review. We are sorry to hear that your experience at LensCrafters did not meet your expectations. We strive to deliver the best service in the industry. Please go to https://www.luxotticacustomercare.com/lenscrafters to follow up so we can work to correct this issue."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Phil P (Unfair)"},"datePublished":"2021-01-30T21:41:03.142Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Ripoff, They will nickel and dime you. I just wanted an Optomap but they forced me to buy the digital eye exam for $124. Well at an MD a refraction is only $55. Another $90 for contacts which is only $65 at an MD.\nThe optometrist cannot do an exam without Optomap or touch my eye if a contact gets stuck because she will lose her license.\nOnly a real doctor like an urgent care doctor or ophthalmologist can remove a contact.\nThen they send me to cataract surgeon with a referral even though Medicaid does not require a referral!\nThe optometrists are Indian who refer me to Milan eye where the MD doctors are also Indian. Does the whole family work at a Dairy Queen? What a joke!!","comment":{"@type":"Comment","name":"","datePublished":"2021-02-01T17:30:30.738Z","text":"Thank you for your review. We are sorry to hear that your experience at LensCrafters did not meet your expectations. We strive to deliver the best service in the industry. Please go to https://www.luxotticacustomercare.com/lenscrafters to follow up so we can work to correct this issue."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Arlene Maxwell Copeland"},"datePublished":"2021-01-28T20:21:15.311Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"It was very easy to make an appointment. App't are scheduled with enough time between to keep traffic to a minimum. The friendliest and most patient people work at the North Point office. Each person was kind and helpful. They sanitize and use safe \"Covid\" procedures. The receptionist, the person who works the machines, the doctor, and the person who helps you select and fit the glasses were patient, did not make me wait long, were friendly, and put me at ease. I actually enjoyed the visit, after being locked away from humans for almost a year due to covid. It's a safe and happy place to get your glasses and exam. They have a fantastic inventory of frames, lens, and machines to test your eyes.","comment":{"@type":"Comment","name":"","datePublished":"2021-01-29T16:49:36.436Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Tanika That's Me"},"datePublished":"2021-01-25T18:27:19.058Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Had an appointment scheduled for today. Office called to say there was an additional $49.99 on top of my copay due to covid because the optometrist had to use special equipment. I cancelled my appt, called another optometrist office and they had no hidden cost for covid. Booked appt. They laughed when I told them about this $49.99. I used to love LensCrafters never again.","comment":{"@type":"Comment","name":"","datePublished":"2021-01-27T17:53:24.79Z","text":"Thank you for your review. We are sorry to hear that your experience at LensCrafters did not meet your expectations. We strive to deliver the best service in the industry. Please go to https://www.luxotticacustomercare.com/lenscrafters to follow up so we can work to correct this issue."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Giresse P"},"datePublished":"2020-12-30T18:20:39.261Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Very disappointed in this location. My wife scheduled an appointment for 1 pm but they said we don't know if you'll be able to see the Dr. Before 2pm when we had other plans for later.\nWasted our time.","comment":{"@type":"Comment","name":"","datePublished":"2020-12-31T15:11:43.569Z","text":"Thank you for your review. We are sorry to hear that your experience at LensCrafters did not meet your expectations. We strive to deliver the best service in the industry. Please go to https://www.luxotticacustomercare.com/lenscrafters to follow up so we can work to correct this issue."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Sergio Ocampo"},"datePublished":"2020-12-22T16:26:07.461Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"I have for several years bought all my prescription glasses and for all my family as well at this store in the North Point Mall, today I went to buy a new\npair of progressive glasses that run for about 600 dollars, and while choosing the correct model I noticed that they were selling anti-fog liquid which would come very handy this covid season, I asked the manager which was attending me if I could spray a couple of drops on my glasses just to see if it would work for me, her answer was a definite NO. I have spent thousands of dollars for all my families glasses, I’m about to spend 600 on a new pair and she denied me to test a 7.99 anti-fog solution for free!!\nCustomer service is out the door at this store! she wouldn’t budge on the couple of drops of a bottle that I would have bought any way and ruin a hole family business for life!\nNever again will come to this store!","comment":{"@type":"Comment","name":"","datePublished":"2020-12-23T16:32:49.765Z","text":"Hello Sergio,\nThank you for contacting us regarding your experience. I am providing you with the link to our Luxottica Cares Form. This form will request all necessary information, so that we may address your concerns as quickly as possible. To access the form, please visit:\nhttps://www.luxotticacustomercare.com/lenscrafters"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Janette Williams"},"datePublished":"2020-11-10T14:38:42.677Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Staff friendly, courteous, and helpful. Summer was a sweetheart.","comment":{"@type":"Comment","name":"","datePublished":"2020-12-01T15:06:29.375Z","text":"Thank you for your review! We are happy to hear that all of your questions were answered. We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Hitesh Reddy"},"datePublished":"2020-10-24T19:11:55.872Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Dont waste your time and resources here. Left quite upset and negative.\n\nI went there to update my prescription which was fine. Then I went to try purchase a glasses and lens- the staff was so rude! I asked if they had Crizal coating, they kept stating they don’t make coatings single correction lens. Thats not true, maybe they dont carry it. she started arguing with me lol. I was like ok, can you show me my old prescription and receipt... which I took last year - she wasnt able to pull up my information. There are so many better stores who will be able help me.. we aren’t there for charity. Felt unwelcome, last purchase was over $500. Did not make the purchase again this year.","comment":{"@type":"Comment","name":"","datePublished":"2020-10-26T18:29:42.753Z","text":"Hello Hitesh, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We apologize that our associates did not exceed your expectations during your visit. Please go to https://www.luxotticacustomercare.com/lenscrafters to provide your information so we can contact you and work to resolve the issue."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Asit Das"},"datePublished":"2020-10-18T17:16:11.258Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"I am regular customer for couple of years but every disappointed with LensCrafers. Time to move out from LensCrafts\n\nPoint 1: Took costly glassed for my kids but its foggy and blurry, required frequent hourly cleaning for the glasses. Fade-up and orders another pair with regular glasses and its working fine. Cheated with costly concept.\n\nPoint 2: Another incident, during ordering they said 5-7 working days to delivery and running 3rd week but not yet ready and no updates even. Every time they said \"just shipped\"\n\nPoint 3: Assistance are not good enough comparing past experience. day by day they become very rude and ignoring to help customers with their necessary questions.","comment":{"@type":"Comment","name":"","datePublished":"2020-10-19T15:59:46.631Z","text":"Hello Asit, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We apologize that your order time did not meet your expectations. Please go to https://www.luxotticacustomercare.com/lenscrafters to provide your information so we can contact you and work to resolve the issue."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Allison Edwards"},"datePublished":"2020-10-05T23:54:33.6Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2020-10-06T17:56:22.45Z","text":"Hi! Thank you so much for your review. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Shanee Kraus"},"datePublished":"2020-09-26T14:04:41.742Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2020-09-29T16:41:24.379Z","text":"Hi! Thank you so much for your review. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jeannette Fuller"},"datePublished":"2020-09-02T23:22:33.318Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Consistently providing me and my family with personalized vision needs!","comment":{"@type":"Comment","name":"","datePublished":"2020-09-03T19:38:22.655Z","text":"Awesome to hear! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Adawn Law"},"datePublished":"2020-07-30T10:56:07.21Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Journey adores the service rep & looks forward to working with her. She is the only one that can take Journey's measurements with ease.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Bette Coyle"},"datePublished":"2020-07-23T03:12:41.515Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Catarina was excellent in helping with the decisions. Thank you!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jeannette Fuller"},"datePublished":"2020-06-27T19:05:02.317Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"helpful, knowledgeable, friendly. picking glasses can be trying and difficult. Everyone helped me find the best pair for me!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Austin Baker"},"datePublished":"2020-01-27T01:21:28.374Z","reviewRating":{"@type":"Rating","ratingValue":"2","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Lauren Miller"},"datePublished":"2019-12-12T03:29:30.506Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"I’ve tried to give this location 3 different chances but each time it’s disappointing. They make it clear that they are commission based, the moment you tell them you are there to pick out your frames but have to come back later in the day to complete the fitting process (since it does take a while) they will stop talking and working with you - give you the cold shoulder. There is one gentleman that use to be there (not sure if he still is) and he was very pleasant. Every other experience I’ve had with employees there have been rude. Never had any of these issues at 2 other Lens Crafters locations that I have used. Too bad this close location is never a good experience.","comment":{"@type":"Comment","name":"","datePublished":"2020-01-08T20:04:17.002Z","text":"Hi Lauren, thanks for your review. Your LensCrafters experience should be consistently great across all locations and we apologize for your experience at this store. We've noted your feedback for further follow-up. Thanks again."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Alejandra Zuniga"},"datePublished":"2019-11-08T01:56:02.502Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Friday afternoon of last week (11/1) a friend and I went in to pick out some glasses since she had an appointment the next day. She was going to get dilated so she wanted to have her two new frames picked already.\n\nSurprisingly, we were greeted with “do you have an updated prescription and are you purchasing glasses today?” We explained we’d be coming the next day for an eye exam and we were going to browse around.\n\nAfter about 20 minutes or so, we were still browsing but had finally narrowed it down to about 3 frames and the same lady that greeted us, approached us and asked “are you just here to take pictures for Instagram or what?” We were uncertain as to how to reply so I perplexed said “no, we are still just looking.”\n\nWe kept on browsing but were both extremely taken aback with such a rude comment.\n\nWhat really got us was when the same lady came one last time (not even 10 minutes later) to ask us if we were done with the frames. By then, we felt almost rushed out the door so I told my friend that we should just leave since we seemed to be bothering the lady working.\n\nWe put all the the frames back in their corresponding location and left.\n\nMy friend cancelled the appointment and she found a private practice that provided exceptional service.","comment":{"@type":"Comment","name":"","datePublished":"2019-11-11T15:50:27.261Z","text":"Hi Alejandra, thanks for your review. We strive to provide the best service in the industry and are disappointed by the way you and your friend were served by our agent. Please go to https://bit.ly/LC-LUX so we can follow up with you directly."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Autumn Goldin"},"datePublished":"2019-11-05T18:40:47.631Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"I went in on 9/16 to get a contact lens exam at Zoya Optical inside of Lens Crafters. A higher power contact lens prescription was given than my usual, but was a minimal change so I assumed that was fine. However, I was talked into a new contact brand as well when there and told there was a good rebate. Little did I realize there'd be no follow up to this appointment (which surprised me with new brand & prescription issued) and have been having headaches for 3 weeks thereafter, so have been wearing my old glasses instead. Additionally, the purchase of a year's subscription was basically \"convenienced\" onto me at checkout and hurried out the door when I later discovered the rebate that was talked up only applied to purchases before 6/30 (it had expired 2.5mths earlier). I'm disappointed in my most recent visit and will not return for future exams. However, I at least wanted you all to be aware of the expired rebates they are providing as I feel its misleading. I attempted to inform the Zoya practice, but also conveniently their 'Contact Me' on the website is not working.","comment":{"@type":"Comment","name":"","datePublished":"2019-11-15T15:14:38.362Z","text":"Hi Autumn, thank you for your review. We are sorry to hear about your experience. We aim to consistently meet and surpass customers' expectations. Please go to bit.ly/LC-LUX so we can follow up with you directly."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Zach Myers"},"datePublished":"2019-07-21T20:37:37.162Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kimberly Mcmillan"},"datePublished":"2019-07-15T21:02:59.895Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"I will never buy another pair of glasses from lenscrafters ever again, they tell you your glasses will be in ,in 7 days ,you go check oh no it can take up to two weeks , so you go back and check oh they've been shipped they will be here friday or Saturday, sorry they'll be in on Monday, ok they are in but you cant pick them up until tomorrow we have to Inspect them OK I understand that but you got 4 hours before you're gonna close you can inspect them so I can pick up before I go on vacation. People just tell your customers the truth, you dont know when they will be in and you'll call them when they are ready. How hard is that. You've lost a customer","comment":{"@type":"Comment","name":"","datePublished":"2019-07-19T16:51:40.756Z","text":"Hi Kimberly,thanks for your review. We are sorry to hear about the delay in getting your glasses -- we aim to have them ready on the date given to you at the store, if not sooner. Please go to https://bit.ly/LC-LUX so we can follow up to resolve this issue."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"M T"},"datePublished":"2019-04-04T02:27:20.706Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Andie Sinclair"},"datePublished":"2019-03-25T21:48:02.389Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"I used to get my glasses there every time I needed a new prescription, and have only been twice since they stopped doing same day glasses. They didn't have a big selection when I went, and I was told I'd only have to wait 7-10 days for the glasses. Two weeks later and I have to go back to my town (I was visiting relatives which is why I got the glasses there) for band camp. They didn't arrive for another week. The time before that, we were told that we'd be called when my glasses were ready to be picked up, but they never called. As it turns out, they'd been there for a week before we called to check. Don't waste your time.","comment":{"@type":"Comment","name":"","datePublished":"2019-04-03T14:15:59.82Z","text":"Hi Pancake_Pidge, thank you for your review. We aim to provide the best customer service in the industry and apologize for your experience. Please go to bit.ly/LC-Support so we can follow up with you directly to learn more and have your issue resolved."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jerry Castellanos"},"datePublished":"2018-12-16T09:05:57.672Z","reviewRating":{"@type":"Rating","ratingValue":"4","bestRating":"5"},"reviewBody":"Great service.","comment":{"@type":"Comment","name":"","datePublished":"2019-01-03T19:56:57.564Z","text":"Hi Jerry! Thank you for your positive feedback! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jennifer Whitmore"},"datePublished":"2018-09-09T02:57:41.445Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I don’t like shopping, much less for glasses, but the 2 people working when I went in both gave me advice on what looked good, were very honest and helped me decide when I could not make a decision for myself. When I came back to pick up my glasses, one of the original ladies was there and she greeted me by name! It was 2 weeks later! That’s awesome!","comment":{"@type":"Comment","name":"","datePublished":"2018-11-21T19:09:49.54Z","text":"Hi Jennifer! Thank you for your review. Our associates are some of the best around and we are always happy to hear our customers feel the same! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Salma Bryant"},"datePublished":"2018-09-06T17:12:33.828Z","reviewRating":{"@type":"Rating","ratingValue":"4","bestRating":"5"},"reviewBody":"Great service. They were happy to help, very knowledgeable and friendly. Def recommend","comment":{"@type":"Comment","name":"","datePublished":"2018-11-23T22:12:23.45Z","text":"Hi Salma! Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Thomas Bird"},"datePublished":"2018-09-06T15:57:41.612Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The entire staff was friendly and the service was outstanding! I was able to get some great frames along with top notch coatings on my lenses and couldn’t be happier with the results. I would highly recommend using the LensCrafters at North Point Mall if you have any eyewear needs because the knowledgeable staff will take great care of you😀","comment":{"@type":"Comment","name":"","datePublished":"2018-11-21T19:15:24.477Z","text":"Hi Thomas! Thanks for your review. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Pat Rutledge"},"datePublished":"2018-09-01T12:43:27.85Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"This is a ZERO STAR...This is by far the worst experience I've ever had. It has been three weeks not the 7-10 days or sooner they said. I rang them after two weeks they said they would find out the status of my glasses. A week went by on one rang me, I rang them back Monday they will find out where the glasses are, today is Saturday and still nobody has contacted me. I will cancel my order and will ring up my insurance company to not pay.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Janet Lovell"},"datePublished":"2018-07-19T16:31:16.591Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"I called this store after purchasing my glasses there and having cataract surgery. I needed to replace one lens with no prescription. I was told that I needed to replace both lens and would need a prescription for a no prescription lens. What? Also it would take 10 days. Never got to the cost. Wow.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"SM Jackson"},"datePublished":"2018-07-11T03:32:07.127Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Stopped by the store today to try on eye frames and found that this location continues to be the worst LensCrafters to date. The staff is consistently abrasive and just 'bothered' by the presence of any kind of traffic in their store. Forget about being greeted with any kind of civility and expect a long wait with no apologies. Checked my insurance and was thrilled to find that my insurance is accepted by other optical providers. Taking my business elsewhere.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Anon"},"datePublished":"2018-04-21T17:27:36.425Z","reviewRating":{"@type":"Rating","ratingValue":"3","bestRating":"5"},"reviewBody":"I have very mixed emotioms at this point. I've always gone to Lens Crafters and have always had good experiences. Though, I'm pretty bummed about the recent changes. I had to wait quite a while for my new lenses (as opposed to same day, like it used to be). I had a pretty drastic change in astigmatism, so waiting for new lenses was no fun with my previous (now inaccurate) prescription.\nI received a follow up call about my glasses, which I feel may be a waste of their resources.\nHowever, I love my new glasses and have never had a more perfect prescription. The frames are adorable and they fit very well.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jeremie Dunning"},"datePublished":"2018-02-24T19:04:51.803Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"New management and staff have really made a difference. I'm impressed with how they have progressed. They are so polite and friendly.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Mike"},"datePublished":"2018-01-29T22:42:14.563Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"The worst experience ever. The LensCrafters side are rude and do not understand there should be no gaps between the frames and lenses. I argued with one of there reps for about 15 mins that the lens we're not fitted correctly. To make along story short I finally got them to send them back to have the lenses fixed. Got them back and image that no gaps between the frames and lenses.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"August 3"},"datePublished":"2018-01-18T15:40:45.275Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Called about selection got the worst phone service. 1/18/18 --10:40am it was a lady","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"YANGXIAO SUN"},"datePublished":"2017-08-12T18:47:53.111Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Horrible customer service, the worst in States I've ever had... with their racist manager and unhelpful employees that have to listen to him","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Zack Ajmal"},"datePublished":"2017-06-22T20:41:43.916Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Natalie C"},"datePublished":"2017-05-17T20:08:28.381Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"I would rate no stars for this Lens Crafters, and after my recent experience, I will never choose Lens Crafters again. I was assured, now that they do not make same day eye glasses, that I would receive my eye glasses in 7-10 days ('could be earlier!'). I am now in my second week being told they were lost in shipment and they re-ordered them. SO.... more like 20 days? I also have received horrible customer service. Don't wait for them to 'call you back'. They won't","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Dinesh Nagarajan"},"datePublished":"2016-12-19T00:33:57.885Z","reviewRating":{"@type":"Rating","ratingValue":"2","bestRating":"5"},"reviewBody":"Had a bad experience with customer service and price ..It is at their discretion to take the promotion coupons even though they post these email to home.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Billy Pierlas"},"datePublished":"2016-08-01T12:15:42.613Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Went in there for a simple eyeglass adjustment so my glasses wouldn't fall off my face . . . lady seemed reluctant to help me, then made such minimal adjustments and kept telling me that's the best they could fit.\n\nWas a total waste of time.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Stefan Baramov"},"datePublished":"2016-07-27T21:18:02.978Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Karen Espindola"},"datePublished":"2016-07-10T22:30:12.893Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Horrible customer service. They gave me 3 different pick up days and still didn't have my glasses on time. They messed up the lense after having them late. I tried to go get it checke/corrected and pretty much kicked me out saying they were closed one hour before they actually closed. I've been getting my glasses at LensCrafters for years and I have never been treated so disrespectfully and just plain terrible. I will never EVER go back to that location and certainly not recommend to anyone.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Brandon Redder"},"datePublished":"2016-06-20T02:35:56.727Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Although they initially had difficulty getting my (very) strong prescription to fit into a frame that I liked, the staff were patience and committed to making me happy with my new glasses.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Abby Akins"},"datePublished":"2016-06-16T16:51:41.974Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Our sales rep Nathan was so helpful. My mom and I had a great experience here. Thanks Nathan!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Elizabeth Watson"},"datePublished":"2016-02-22T22:54:52.916Z","reviewRating":{"@type":"Rating","ratingValue":"2","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"S. Austin"},"datePublished":"2015-12-10T14:26:55.357Z","reviewRating":{"@type":"Rating","ratingValue":"2","bestRating":"5"},"reviewBody":"I went through 4 exams, prescribed contacts that caused multiple severe eye abrasions to the point where my eyes were so red it resembled pink eye and I kept getting eye infections. The 1st set of contacts that was prescribed were misdiagnosed. The doctor had me fitted a 2 1/2 year old prescription. After my regular physician prescribed medication for the numerous infections over a period of about 5 months and my eyes finally felt ok, I returned to the eye doctor to be fitted in the contacts.\n\nI am the patient! Therefore, I feel as if a patient says, \"these contracts feel a little thick and it's a little blurry\" immediately, the doctor should have been concerned but she decided that it was a new pair of contacts and I would have to get used to it. Later that night after it was time to remove them, I found two contacts in my left eye. The package of lens that they gave me to put on before I left their office, (after what is now the fourth exam), had 2 lens attached to each other and I put them in my eyes and wore them all day. This became very irritating! My eyes were red, I had a headache for days following this and as usual I could wear contacts in my eyes. Back to square one!' Too and insult injury, they charged me $50.00 for the mistakes that they made. I was told that it was for the exam because one of their other doctors checked my eyes.\n\nConsidering the way that I have been treated, the lack of customer service and fairness, I could write a book! I just didn't know that they needed money from a struggling, poor grandmother so bed until they would scam me for an extra $50.00.\n\nBUYER BEWARE OF THE LENSCRAFTERS IN NORTH POINT MALL!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kevin Sledge"},"datePublished":"2015-10-12T09:40:59.591Z","reviewRating":{"@type":"Rating","ratingValue":"4","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Frank Brocato"},"datePublished":"2015-05-28T00:15:50.835Z","reviewRating":{"@type":"Rating","ratingValue":"2","bestRating":"5"},"reviewBody":"Wow, never thought I would be doing this review. I went to lenscrafters April 28,2015 ordered and paid for two pair of glasses along with eye exam.\nWell, the eye doctors are great very patient explained everything I felt I needed to know. I then went right inside the attached Eyeglass display and with my associate helping I found 2 pair of frames I liked ordered the glasses and with the pseudo \"insurance discounts\" I paid $800.00 .was then told the glasses would be ready in 10 business days.\nLets see now, today is May 27,2015 the second pair of glasses have yet to arrive. I do understand it takes a while for them to send to order to Zenni optical in the Republic of China but I do not get any of the price benefit of that and stll waiting for the second pair.\nI did get a phone call some time a week or so ago and the message said something about they had trouble with the printer so the glasses arrived without the \"transitions\"\nOk, I think anyone reading this will realize I have been more than patient before posting this review but $800.00 later and a \"PRINTER\" is the reason, sorry I cannot buy that If I treated my customers with such lack of interest they would BEAT FEET and so if I ever get this resolved I will do the same.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Daniel A. Vazquez"},"datePublished":"2015-02-14T15:36:37.44Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Is the best service and price","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Mark Thompson"},"datePublished":"2014-05-25T21:21:50.456Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"HORRIBLE LENSCRAFTERS. I bought a pair of Ralph Lauren glasses here over a year ago. I had constant problems with the frames. I had purchased a warranty so they replaced the glasses for a $25 fee. The new Ralph Lauren frames had constant problems as well. Every few weeks I came into this store to have the right lens placed back in the frame. I told them there was something wrong with this frame as well. I have other glasses that I have purchased at Costco and never had a problem. Every time I came into the store this year to replace the lens they told me there was nothing wrong with the frame. Finally, the lens popped out in the dark one night and I could not find it. Today they said they will not honor the 1 year warranty on the new frames. I have to buy a whole new set of glasses. The manager, Monica, was extremely rude and said there was nothing else she could do for me and walked away. STAY AWAY FROM THIS LENSCRAFTERS! THEIR PRICES ARE OUTRAGEOUS, THEIR GLASSES HAVE CHEAP FRAMES, AND THEY DON'T HONOR THEIR WARRANTIES. I WENT TO COSTCO AND GOT ARMANI FRAMES FOR 1/2 THEIR PRICE AND NO ATTITUDE FROM A SLOPPILY DRESSED, UNPROFESSIONAL MANAGER!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}}]</script>
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YOUR EYES FIRST
New Styles have just arrived! Visit us for your personalized eyecare experience and find your perfect look! Get 50% off lenses with frame purchase. Schedule your eye exam now. We accept most vision insurance plans, including: Aetna, EyeMed, Humana, United Healthcare Vision, Davis Vision by Versant Health and many more. At LensCrafters all prescriptions are welcome!

North Point Marketcenter

Closed. Opens today at 9:00 AM
4.5 out of 5.0
(343 Google Reviews)
Find available eye exam appointments
And more appointments available
for you and your family
schedule now
Or call
(770) 667-8800

Store Information

6350 North Point Parkway Suite 600 A
Alpharetta, GA 30022
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Phone:(770) 667-8800

Store Hours

Friday9:00 AM - 8:00 PM
Saturday9:00 AM - 8:00 PM
Sunday11:00 AM - 7:00 PM
Monday9:00 AM - 8:00 PM
Tuesday9:00 AM - 8:00 PM
Wednesday9:00 AM - 8:00 PM
Thursday9:00 AM - 8:00 PM

Eye Doctors at this Store

Atlanta Eye Group - Alpharetta-undefined

Atlanta Eye Group - Alpharetta

Independent Doctor of Optometry

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The destination for vision insurance members. Many insurance plans accepted.
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Find designer sunglasses that'll keep you stylish and protected from the sun's rays. Buy sunglasses online or in-store that work perfectly with your personality and lifestyle.
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Be free to move with contact lenses to see naturally, safe and convenient for physical activities.
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And more appointments available
for you and your family
schedule now
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(770) 667-8800

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Visit us at LensCrafters 6350 North Point Parkway

6350 North Point Parkway LensCrafters is dedicated to providing quality eyecare to ensure you always see your best. We offer comprehensive eye exams, a complete range of premium lens solutions and a wide assortment of designer brands including Prada, Versace, Dolce & Gabbana, Ray-Ban, Oakley, Persol and many more. We accept most vision insurance plans, including: Aetna, EyeMed, Humana, United Healthcare Vision, Davis Vision by Versant Health and many more. At LensCrafters all prescriptions are welcome!
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Google Reviews forLensCrafters Alpharetta, GA

4.52/5
(372 reviews)
Stanley Yorker
March 13, 2025
5.0/5
Zak was da’ man! Repaired my glasses before I could even leave to waste the 15 minutes he estimated. Took 5! 👍🏾
Telisha Moore
March 11, 2025
5.0/5
Zak was very helpful! I never felt pressured to make a purchase. He did an excellent job relaying my benefits to me.
Response from LensCrafters
March 12, 2025
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Jack Campbell
March 02, 2025
5.0/5
I dropped in unannounced just before a week long overseas trip because my Ray-Ban frames had fallen apart. Zak quickly took care of them and I was on my way. Great place!
Response from LensCrafters
March 04, 2025
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
  • ...
Alma Lopez
February 21, 2025
5.0/5
My experience at this office at first was not very good. I had to go 3 times to change my lenses until I found the best person to help me. Catalina helped me choose new lenses. She took her time helping me with everything. I recommend that when you come, ask for Catalina, you will have the best help you can have.
Response from LensCrafters
March 05, 2025
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Denise H.
February 16, 2025
5.0/5
Zak was great!!
Response from LensCrafters
February 17, 2025
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Jessica Brunson
February 09, 2025
5.0/5
Thank you so much Zak for your help. He was knowledgeable and extremely helpful.
Response from LensCrafters
February 10, 2025
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
  • ...
Eric Baumgardner
February 01, 2025
5.0/5
Came in to see if they could fix a lens that popped out of a brand if glasses they don’t even carry. Without hesitation, Robert took my sunglasses back and found a screw to reattach the lens and then cleaned them. Robert the manager is the man. This is how you build positive sentiment for a brand and I’ll definitely be going here and recommending anyone I know.
Response from LensCrafters
February 02, 2025
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Jas Ohaya
February 01, 2025
5.0/5
Excellent service! I went in for an eye exam and purchased frames as well. The entire process took less than an hour. Dr. Marsh was very friendly, thorough, straightforward, and answered all my questions. She also provided (and wrote down) multiple options for after care of my eyes from an injury a few years back. I can appreciate doctors who care for their patients and take into considered all their needs. Once I completed my exam, I decided to stay and purchase frames. Zak was very personable and extremely helpful. He offered suggestions and made the process seamless without feeling rushed. I highly recommend this location. I will be coming back for routine exams and frame services. Thank you all so much!
Response from LensCrafters
February 02, 2025
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
candy Thompson
January 27, 2025
5.0/5
Zak was very helpful and even assisted with picking out frames
Response from LensCrafters
January 28, 2025
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
  • ...
Brenda Summers
January 21, 2025
5.0/5
Great experience at LensCrafters-Alpharetta. Zak was great in explaining the lens I needed and assisted with fitting my new glasses.
Response from LensCrafters
January 22, 2025
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Ethan Chang
January 19, 2025
5.0/5
Response from LensCrafters
January 20, 2025
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Nia Perryman
January 18, 2025
5.0/5
Zak was very helpful and kind to me! He fixed my glasses free of charge which I was very appreciative of! He also gave helpful tips on how to prevent the screws from my glasses loosening again. I will definitely be back!
Response from LensCrafters
January 19, 2025
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
  • ...
Christopher Head
January 16, 2025
4.0/5
Thank you to the North Point store for their help today. The service was excellent, and the staff was knowledgeable and timely.
Response from LensCrafters
January 17, 2025
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Qwenn Parker
January 16, 2025
5.0/5
Had a great experience here, the exam was quick and informative. They had a great variety of eyeglasses, Zak was super helpful giving me the prices and discounts of different lens additions and everyone was super nice. Definitely coming here from now on.
Response from LensCrafters
January 17, 2025
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Alfred Gardner
January 06, 2025
5.0/5
Excellent service. Ask for Zak…very thoughtful, courteous, and genuinely cares about the customer’s needs.
Response from LensCrafters
January 07, 2025
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
  • ...
Worth Stuart
December 29, 2024
5.0/5
Zak did a great job of fitting and advising. When I told him what I was looking for, he went directly to the right drawer and pulled out the glasses that were to be my favorites. He was knowledgeable and extremely helpful. Recommend this LensCrafters wholeheartedly!
Response from LensCrafters
December 30, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
O M
December 28, 2024
5.0/5
Zack did an awesome job helping me with getting new screws for my Oakley eyeglasses. He also gave me extra screws in case I lose screws again. 5 stars for him
Response from LensCrafters
December 29, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Dorothy Sanders
December 27, 2024
5.0/5
ZAK,GREAT CUSTOMER SERVICE VERY PLEASANT, KNOWLEDGE OF GLASSES, MATERIAL, OF PRODUCT, GREAT TO HAVE HIM AT LENS CRAFTER
Response from LensCrafters
December 28, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
  • ...
Renee Mather
December 23, 2024
5.0/5
Zak at the North Point store in Alpharetta was extremely helpful and very knowledgeable. I highly recommend this store. While all associates at the store are friendly and helpful, I prefer Zack who has helped me the past few years.
Response from LensCrafters
December 24, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Christine Molinaro
December 22, 2024
5.0/5
Zak was lovely to work with!
Response from LensCrafters
December 23, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Elizabeth Seay
December 21, 2024
5.0/5
Really helpful staff, Kevin was awesome
Response from LensCrafters
December 22, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
  • ...
Katherine Knezo
December 19, 2024
5.0/5
Response from LensCrafters
December 20, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Adam Davidson
December 17, 2024
5.0/5
Thanks for saving me!
Consumer Info
December 17, 2024
5.0/5
Great service from Zak! He got me everything i needed, swiftly.
Response from LensCrafters
December 18, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
  • ...
Hayden Mark
December 14, 2024
5.0/5
Zak is da goat
Response from LensCrafters
December 17, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Vanessa Mendez
December 14, 2024
5.0/5
Very nice and quick !
Response from LensCrafters
December 17, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Melissa Knight
December 14, 2024
5.0/5
Excellent customer service. One of the arms on my glass had been super loose for a while and It finally gave up. I stopped in to Lenscrafters just to see if they could be repaired. I was greeted by a very nice young man ( I did not catch his name) , who said he would try. It took him a few minutes to sort out the issue and he had to go to the back of the store. When he came back my glasses where whole again and he was polishing my lens. All I can say is thank you .. its a busy time of year and he did not have to help me. Especially when doing so did not result in a sale.
Response from LensCrafters
December 17, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
  • ...
Alexandra Mathis
December 13, 2024
5.0/5
Zack was fantastic!
Response from LensCrafters
December 16, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Muhib Saeed
December 12, 2024
5.0/5
Professional service. Zak was able to fix my mothers glasses.
Response from LensCrafters
December 16, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Julia Bixler
December 12, 2024
5.0/5
Response from LensCrafters
December 16, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
  • ...
Wendy Dunlap
December 09, 2024
5.0/5
Friendly atmosphere. Great service. Know what they are doing.Helped tremendously and with a smile
Response from LensCrafters
December 10, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Devern Sutherland
December 07, 2024
5.0/5
Zak was very helpful and knowledgeable
Manish Sharma
December 07, 2024
5.0/5
Zac was very helpful in explaining the prescription, insurance benefits and recommending the best value and utility combination. Recommend lenscrafter for convenience and value
  • ...
Che’re
December 07, 2024
5.0/5
Thank you Kevin! You were absolutely AMAZING and very patient. You knew exactly the kind of eyeglasses I needed! Beyond satisfied!
Katie Tarrer
December 06, 2024
5.0/5
Zak was AMAZING while he helped me with my new glasses! It was such a quick process, and he was a delight to talk to!
Alex Holyfield
December 05, 2024
5.0/5
10/10
  • ...
Annjeanette Fisher
December 02, 2024
5.0/5
Zak fixed my glasses in seconds. Thank you !!!!
Response from LensCrafters
January 17, 2025
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Sarah Michele
November 30, 2024
5.0/5
Kevin was awesome- had us taken care of quickly & very knowledgeable of the products.
Response from LensCrafters
December 10, 2024
Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!
Geraldd Williams
November 30, 2024
5.0/5
Last night Rob helped us navigate the wonderful world of the new Ray Ban Meta's. We found the perfect pair and lenses to match. Unfortunately we didn't have her prescription with us. This morning...armed with her script we sealed the deal with Kevin & Zac. An awesome experience all the way around. Nice job guys!
Response from LensCrafters
December 04, 2024
Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  
  • ...
Tina Tran
November 29, 2024
5.0/5
Response from LensCrafters
December 04, 2024
Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  
Rahul Natraj
November 29, 2024
5.0/5
thank you ram sam!
Response from LensCrafters
December 04, 2024
Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  
Raghu B
November 29, 2024
5.0/5
Kevin Connolly is very helpful and knowledgeable. Great customer service
Response from LensCrafters
December 04, 2024
Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  
  • ...
john ejumejowo
November 29, 2024
5.0/5
Zak was very knowledgeable and helpful in picking up our glasses today.
Response from LensCrafters
December 09, 2024
Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!
Ross Barnes
November 29, 2024
5.0/5
Dr. Harris was great and gave me the perfect prescription and Kevin helped me find a great pair of glasses!
Response from LensCrafters
December 04, 2024
Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  
Leslie Parker
November 29, 2024
5.0/5
Thank you Dr. Harris for being the best!! Will be back for sure! Kevin was great assisting with glasses!
Response from LensCrafters
December 04, 2024
Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  
  • ...
Matt Wolfe
November 29, 2024
5.0/5
Rob took care of me, fixed my glasses which I didn’t buy there and ready in 20 minutes. Will definitely look here to buy when I need new glasses!
Response from LensCrafters
December 09, 2024
Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!
Jill Sanderson
November 27, 2024
5.0/5
Great experience. Very helpful gentleman, Robert assisted me. I would definitely recommend this beautiful new location. Can’t wait to get my new glasses!
Response from LensCrafters
December 04, 2024
Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  
Dawn
November 26, 2024
5.0/5
Kaitie Thank you did an amazing job!
Response from LensCrafters
December 04, 2024
Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!
  • ...
Lorraine Grant
November 24, 2024
5.0/5
Katie was a great help very professional and friendly
Response from LensCrafters
November 26, 2024
Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  
Not Jake
November 23, 2024
5.0/5
Kevin is the best!!
Response from LensCrafters
November 27, 2024
Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  
  • ...

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