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LensCrafters
The Avenue At East Cobb

10:00 AM - 8:00 PM 10:00 AM - 8:00 PM 10:00 AM - 8:00 PM 10:00 AM - 8:00 PM 10:00 AM - 8:00 PM 10:00 AM - 8:00 PM 12:00 PM - 5:30 PM
2.7 out of 5
Rating 2.7
(7 Reviews)
4475 Roswell Rd
Ste 1430
Marietta, GA 30062
US
Main Number

Retail Hours

Day of the WeekHours
Monday10:00 AM - 8:00 PM
Tuesday10:00 AM - 8:00 PM
Wednesday10:00 AM - 8:00 PM
Thursday10:00 AM - 8:00 PM
Friday10:00 AM - 8:00 PM
Saturday10:00 AM - 8:00 PM
Sunday12:00 PM - 5:30 PM

Happening Now
At LensCrafters Marietta, GA

Your eye health is important to us; that is why we are dedicated to providing you the best vision care possible through our digital eye exam experience. Schedule your next eye exam with us now.
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LensCrafters Eyewear

Browse our selection of designer eyeglasses and sunglasses today.
Coach
HC6040
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Ray-Ban
RB2132 52 New Wayfarer
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Ray-Ban Jr
RY1530
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Top Brands At
LensCrafters Marietta, GA

Brooks Brothers
Bulgari
Burberry
Coach
Dolce & Gabbana
Giorgio Armani
Michael Kors
Miu Miu
Oakley
Persol
Polo
Prada
Ralph
Ralph Lauren
Ray-Ban
Tiffany & Co.
Tory Burch
Versace

About LensCrafters Marietta, GA

With a mission of helping people look and see their best, your Marietta LensCrafters has a passion for eyes. LensCrafters located at 4475 Roswell Rd offers the best selection of the latest trends in eyewear from leading designer brands. Associates at LensCrafters are trained to provide you with personalized eye health service throughout your experience. Eye exams are available from Independent Doctors of Optometry at or next to LensCrafters in most states.

Recent Reviews forLensCrafters Marietta, GA

2.7 out of 5
Rating 2.7
(7 Reviews)
  • 2 out of 5
    Rating 2.0
    employee I spoke to was misleading and condescending when she was not clear about the order, excessively long wait time to receive my product. Also I was also told that my glasses were ready and sitting at the warehouse before they were delivered to the store and so there were three days when nothing seemed to be processed.
  • 2 out of 5
    Rating 2.0
    The people who work there are really nice. Unfortunately, it always feels a bit chaotic when I am in the store. There needs to be a way to take a number so you know who is next in line. Also, the computer system seems very difficult to use. It seems to ask the same questions of the associate over and over again. Associates are frequently interrupting each other how to use it. I think that is, in part, went wrong with my last order. My original sunglasses had the wrong frames (the ones that I got were the same as my regular glasses) but I just kept them as I was on my way to vacation. I broke the frame and had insurance so I went to get new frames. The store called and said they were ready for pick-up. I drove there to find they only ordered/sent only lenses. (My lenses were fine) They placed an order for frames and said would call when ready and mail to me. No one ever called me so I called the store. They told me that the glasses were ready. I went there to get them in person as I didn’t want to wait for them to mail to me. (It is summer in Ga and I get headaches from the bright sun but can see NOTHING without my glasses.) Unfortunately, they had ordered a new set of REGULAR glasses (not sunglasses). So, they had to reorder them again. This time they did get mailed to my house. Interesting thing is that they came to me with the ORIGINAL frames that I ordered. They came to my house the day after I had left for 4th of July vacation so I had to wear a pair from Walgreen’s and just not see very well.) It was a pretty painful experience. I drove a long way all three times I returned to get the sunglasses that were not right. Again – the associates were perfectly nice but always seem overwhelmed. It is a busy store and they are trying hard to be personable and keep the customers happy. This being said, I don't know if I can go back in future
    Response from LensCrafters Marietta, GA
    Hi Cathy, thank you for your review. We are sorry to hear about your experience. We aim to consistently meet and surpass customers' expectations. Please go to bit.ly/LC-LUX so we can follow up with you directly.
  • 3 out of 5
    Rating 3.0
    Long waits for help. No way for staff to know who is next to be helped. Glasses have had to be sent back 3 times. Need more samples of frames on floor- color selections, etc. Staff is friendly and helpful once it is your turn.
    Response from LensCrafters Marietta, GA
    Hi Tracy, thank you for your feedback. It will assist us in making improvement to our service. Feel free to contact us at https://bit.ly/LC-LUX to provide more info or to have any issue addressed.
  • 1 out of 5
    Rating 1.0
    I still don't have my correct glasses, and they tried to pass off my old prescription in the first glasses presented to me. Waiting for the new order.
    Response from LensCrafters Marietta, GA
    Hi Danna, we're sorry for the delay with your glasses. Please reach out to us at https://bit.ly/LC-LUX if you have any further issues.
  • 5 out of 5
    Rating 5.0
    Great service
    Response from LensCrafters Marietta, GA
    Hi Thomas! Thank you for your feedback! We look forward to serving you again!

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