<script type="application/ld+json">{"@context":"http://schema.org","@type":"SpecialAnnouncement","name":"YOUR EYES FIRST","text":"New Styles have just arrived! Visit us for your personalized eyecare experience and find your perfect look! <b>Get 50% off lenses with frame purchase.</b> Schedule your eye exam now. We accept most vision insurance plans, including: Aetna, EyeMed, Humana, United Healthcare Vision, Davis Vision by Versant Health and many more. At LensCrafters all prescriptions are welcome!","category":"https://www.wikidata.org/wiki/Q81068910"}</script><script type="application/ld+json">{"@context":"http://schema.org","@type":"AggregateRating","itemReviewed":{"@type":"LocalBusiness","name":"Mesa Grand Spectrum"},"ratingValue":"4.5 out of 5.0","reviewCount":328}</script><script type="application/ld+json">[{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ty"},"datePublished":"2025-03-03T01:03:43.85Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Not sure why all the bad reviews.. I did not have a bad experience and would recommend this location. Had my eye exam today with Dr. Qualls. My other eye doctor no longer accepts my vision insurance since I changed my medical insurance plan for 2025..so I made a appt here and I had a good experience! The staff for the exam part was friendly and nice, no issues. I plan on seeing Dr Qualls again next year for my exam. My doctor answered all my questions and took his time and he didn’t rush. The lady that helped me with my glasses purchase was also helpful and patient.\n\nThanks again for all the help!\n\nTy","comment":{"@type":"Comment","name":"","datePublished":"2025-03-04T05:39:05.214Z","text":"Thank you for your review! \nWe are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. \nWe hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jennifer Velazquez"},"datePublished":"2025-02-23T15:28:07.451Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"I had the worst experience at any eye glass place yesterday at this location. I have been wearing glasses for 30+ years and have never encountered any issues with my insurance or getting glasses. The eye exam part of the store was amazing. I had zero issues with my eye appointment or my insurance. The sales people in the eyeglass store however were the most unwelcoming and unhelpful sales people I’ve ever encountered in my life. I have been to this exact location for the past 3 years with zero issues. The sales people were always so helpful and welcoming. I was told I couldn’t buy glasses because my phone number didn’t match in the system. Mind you I have been to this exact location, have had the same insurance (even if it’s renewed, I haven’t changed jobs or insurance companies) and phone number (for the last 10+ years) and was told to call my insurance provider. I did so which they proceeded to tell me the store had to call. The salesclerk did not attempt to add my information back in the system or offer any other alternative than to also call my insurance company for them to tell her the same thing. I do not recommend going to a place where the salespeople act like they are doing you a favor by doing their job. They just lost a $300 or more sale for their store. If you do not value customer service when getting an important and costly service done than by all means please go here.","comment":{"@type":"Comment","name":"","datePublished":"2025-02-28T21:52:32.921Z","text":"Thank you for your review. We are sorry to hear that your experience at LensCrafters did not meet your expectations. We strive to provide the best customer service in the industry. Please go to www.luxotticacustomercare.com/lenscrafters/careform so we can work to correct this issue for you."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Paul Egert"},"datePublished":"2025-01-26T00:47:13.205Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I needed an emergency repair after a lens fell out of my glasses and I couldn’t drive home. KC fixed me right up and was so pleasant to work with. Thanks!","comment":{"@type":"Comment","name":"","datePublished":"2025-01-27T01:24:31.598Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Oliver Wolflig"},"datePublished":"2025-01-24T17:06:08.768Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"This was my first experience getting glasses and it was very smooth and easy. Everyone was so friendly and helpful from the optometrist to picking up the glasses. Nanette was especially helpful and kind throughout the whole process. I will continue to refer people here because of the great experience!","comment":{"@type":"Comment","name":"","datePublished":"2025-01-25T03:10:53.574Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Life Uncanned"},"datePublished":"2025-01-24T03:30:16.355Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great price. On one of my constructions jobs I had to take my glasses off for a tight space which ended up leading to them being stepped on by my coworker. Insurance only pays for 1 pair a year so it had to be out of pocket. I wanted the same pair of Oakley frames that aren’t cheap. I worked with Traci and she gave me a great deal on a new pair of glasses and was able to reuse my original lenses. I figured I’d be paying $800 for new pair. I got such a good deal that I refused to let my coworker pay for them.","comment":{"@type":"Comment","name":"","datePublished":"2025-01-25T01:56:00.315Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Gina Williamson"},"datePublished":"2025-01-23T03:23:34.831Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I’m new to Arizona and I’ve been so terrified to find all new places, eyes, doctor, and dentist….. I’m glad that I picked this LensCrafters! I had an amazing experience from Traci and her staff! They helped me pick out the perfect glasses and even helped with a second set of lenses!! The old location was okay and this one is way better!! Such amazing customer service! Thank you all so much!","comment":{"@type":"Comment","name":"","datePublished":"2025-01-24T02:23:36.596Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Claire LuzHoxsie"},"datePublished":"2025-01-23T01:19:27.164Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I had the most amazing experience at LensCrafters thanks to Nanette! She was incredibly knowledgeable, kind, and patient throughout the entire process. Nanette went above and beyond to ensure I understood all of my options, and she helped me pick out the perfect pair of glasses. She even helped me utilize a deal they had going on, saving me 50% off my second pair—which turned out to be the cutest sunglasses!\n\nI’ve been eyeing a pair of sunny frames for a while and was surprised to find that LensCrafters carries luxury brands like Prada and Versace. Thanks to Nanette’s help, I got exactly what I wanted, and I couldn’t be happier with my choices. Her friendly demeanor and expertise made what could have been a stressful experience so enjoyable. If you’re visiting this location, ask for Nanette—you won’t be disappointed! She truly made my day, and I’ll definitely be coming back because of her exceptional service.","comment":{"@type":"Comment","name":"","datePublished":"2025-01-24T01:40:29.947Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Denise"},"datePublished":"2025-01-21T00:44:20.522Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"I’ve been going to LensCrafters for many years since they left fiesta mall. This location has turned into a complete joke. The sales lady that helped me was a complete moron charging me for extras without even going over what each add-on cost. Every time I’ve come to LensCrafters, every sales associate has gone over the cost of each add-on before I pay, but according to the manager Tracy they don’t do that ?! Be careful if you get Nanette. she is a liar and she will add on charges to meet her sales goal. Review the charges before you actually pay for the glasses or you will regret it. Throw the entire store away! Lol smdh","comment":{"@type":"Comment","name":"","datePublished":"2025-01-22T08:54:55.054Z","text":"Thank you for your review. We are sorry to hear that your experience at LensCrafters did not meet your expectations. We strive to provide the best customer service in the industry. Please go to www.luxotticacustomercare.com/lenscrafters/careform so we can work to correct this issue for you."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kathleen Scataglini"},"datePublished":"2024-12-08T06:00:13.435Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Today, I rushed from the crowded grocery store to make my 2:40 pm appointment. I arrived at 2:45. The receptionist (at the eye doctor) said: \"I am sorry, you will have to reschedule: you are late.\".\nOh, I am going to re-schedule--at another business. I left wondering if the owner knows the receptionist turns his clients away so easily.","comment":{"@type":"Comment","name":"","datePublished":"2024-12-09T18:10:21.826Z","text":"Thank you for your review. We are sorry to hear that your experience at LensCrafters did not meet your expectations. We strive to provide the best customer service in the industry. Please go to https://luxotticacustomercare.com/lenscrafters/careform so we can work to correct this issue for you."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Devil Hunter"},"datePublished":"2024-11-26T17:13:49.119Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The staff is knowledgeable of the products, friendly and helpful","comment":{"@type":"Comment","name":"","datePublished":"2024-12-04T19:33:48.621Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jim Rudzinski"},"datePublished":"2024-11-21T02:57:33.561Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-11-26T21:56:39.341Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"William Veres"},"datePublished":"2024-10-13T21:37:43.651Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Fantastic!!! Friendly doctor and staff. Great product. Fast. Would highly recommend!","comment":{"@type":"Comment","name":"","datePublished":"2024-10-15T19:03:45.259Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Madelyn Given"},"datePublished":"2024-10-01T03:34:10.731Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Horrible Communication with the workers there . I had an eye on September 4th and I just now got my glasses. The only reason why I found out what was wrong with my order of glasses being made was from me calling the store myself. And I have been wearing glasses for over ten years and never have had the worst of experience. I definitely don’t recommend coming to this location for glasses . All you get is excuses on why the glasses are late","comment":{"@type":"Comment","name":"","datePublished":"2024-10-02T18:42:33.038Z","text":"Thank you for your review. We are sorry to hear that your experience at LensCrafters did not meet your expectations. We strive to provide the best customer service in the industry. Please go to https://luxotticacustomercare.com/lenscrafters/careformso we can work to correct this issue for you."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Robyn Elbanhawy"},"datePublished":"2024-09-27T18:07:06.11Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-10-03T19:51:28.583Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Stephanie Chapman"},"datePublished":"2024-09-15T20:02:43.972Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I didn't get anyone's names, but my husband and I went in on Thursday, September 12th, and EVERYONE was amazing. I haven't had my eyes checked in 20 years because it was such an awful experience. Thank you so much for making it so easy and being so kind! I can't wait to get my glasses!","comment":{"@type":"Comment","name":"","datePublished":"2024-09-20T17:22:29.35Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Lucio V"},"datePublished":"2024-09-14T17:58:33.192Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Walked in the lady was working with another customer. Looked around for about 5-10 minutes didn’t even get acknowledged, couldn’t even say I’ll be right with you, nothing no customer service here at all just walked out. Do yourself a favor and find somewhere else","comment":{"@type":"Comment","name":"","datePublished":"2024-09-16T19:57:34.95Z","text":"Thank you for your review. We are sorry to hear that your experience at LensCrafters did not meet your expectations. We strive to provide the best customer service in the industry. Please go to https://luxotticacustomercare.com/lenscrafters/careformso we can work to correct this issue for you."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Teresa MamaT"},"datePublished":"2024-09-06T18:16:39.762Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Everyone was so friendly.\n~Mamatpp","comment":{"@type":"Comment","name":"","datePublished":"2024-09-20T17:15:13.02Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Phong Tran"},"datePublished":"2024-08-01T00:30:42.822Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Have to back here to reduce my review to 1 star (from 5). I have company pay prescription with premium progressive glass but reading focal point has made too low, i have to lift the glass up to have a clear reading. Asked to redo, they’ve done the 2nd time without any change. The manager said you only have this progressive, we have wider progressive but your company only pay for this (what’s going on here???). She insisted they did it right, there is nothing wrong. That’s mean my expectation is wrong LOL.\nP/S: the previous 5 stars is still there for previous team. The current staffs are only focus to up sales, make money from customers and seem like don’t really care about customers experience. Gonna move my family to another store, another brand, never come back.\n\n———————————\nMy son’s glasses was damaged yesterday. I bring it here expecting a new replacement but I was surprised that they help me fix for free. People were nice and very friendly!","comment":{"@type":"Comment","name":"","datePublished":"2024-08-02T00:15:48.908Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Cr Gb"},"datePublished":"2024-07-24T19:06:36.517Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-07-25T06:14:19.935Z","text":"Thank you for your review. We are sorry to hear that your experience at LensCrafters did not meet your expectations. We strive to provide the best customer service in the industry. Please go to http://ms.spr.ly/6265lXZ79 so we can work to correct this issue for you."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Nicole Santana"},"datePublished":"2024-07-19T19:18:36.991Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great customer service! My husband went in looking for something very specific. The sales assistant was very patient and knowledgeable, not only did we purchase one pair but two! Highly recommend!","comment":{"@type":"Comment","name":"","datePublished":"2024-07-21T00:29:19.283Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Moores"},"datePublished":"2024-07-19T00:12:53.11Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great experience through the whole process. Will highly recommend to others.","comment":{"@type":"Comment","name":"","datePublished":"2024-07-20T00:17:00.354Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Camila Ruby"},"datePublished":"2024-07-15T00:07:00.316Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-07-16T00:17:58.07Z","text":"Thank you for your review. We are sorry to hear that your experience at LensCrafters did not meet your expectations. We strive to provide the best customer service in the industry. Please go to http://ms.spr.ly/6263lONjZ so we can work to correct this issue for you."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Sophia Gurdian"},"datePublished":"2024-07-15T00:05:50.049Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-07-16T00:16:19.737Z","text":"Thank you for your review. We are sorry to hear that your experience at LensCrafters did not meet your expectations. We strive to provide the best customer service in the industry. Please go to http://ms.spr.ly/6267lONZ1 so we can work to correct this issue for you."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Yessy Gurdian"},"datePublished":"2024-07-15T00:05:12.658Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-07-16T00:14:39.874Z","text":"Thank you for your review. We are sorry to hear that your experience at LensCrafters did not meet your expectations. We strive to provide the best customer service in the industry. Please go to http://ms.spr.ly/6265lONXv so we can work to correct this issue for you."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Carlos Gurdian"},"datePublished":"2024-07-14T23:56:15.351Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"I been I customer of this location over 10 years. And a customer for lensCrafter 20 years. For 3 times in a row the lences break in their own. I brought this to their attention in the resolution is to keep buying the protection plan. I don't feel I should be buying a protection plan just to cover for low quality service for which a pay full price. So, my self, my 2 daughter and wife are not longer getting our glasses from this location.","comment":{"@type":"Comment","name":"","datePublished":"2024-07-16T00:09:42.784Z","text":"Thank you for your review. We are sorry to hear that your experience at LensCrafters did not meet your expectations. We strive to provide the best customer service in the industry. Please go to http://ms.spr.ly/6261lON6W so we can work to correct this issue for you."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Valerie Dee"},"datePublished":"2024-07-11T00:25:44.619Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Everyone was very helpful. They made it a breeze to checkout.","comment":{"@type":"Comment","name":"","datePublished":"2024-07-12T00:17:39.994Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Angela Jones"},"datePublished":"2024-07-01T00:52:47.414Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"From the eye exam to the choosing of options for eyewear, everyone was very friendly and helpful. 😊👍","comment":{"@type":"Comment","name":"","datePublished":"2024-07-02T03:56:00.913Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Traci"},"datePublished":"2024-06-08T16:43:48.032Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great service and amazing team! Very helpful. Thought me how to use my progressive lenses 🤓","comment":{"@type":"Comment","name":"","datePublished":"2024-09-13T19:57:13.43Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!   Thank you for being a valued Lenscrafters customer."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Elizabeth S"},"datePublished":"2024-06-01T19:44:22.006Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Receptionists are extremely unprofessional","comment":{"@type":"Comment","name":"","datePublished":"2024-06-02T06:14:07.552Z","text":"Thank you for your review. We are sorry to hear that your experience at LensCrafters did not meet your expectations. We strive to provide the best customer service in the industry. Please go to http://ms.spr.ly/6264YlzlG so we can work to correct this issue for you."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Terri Moh"},"datePublished":"2024-04-17T20:04:34.639Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"My first exam with LensCrafters. Easy to make appointment. Efficient check in, taken back quickly for exam. Dr Carroll friendly, explained well and answered all my questions. My husband and I were both examined and out the door in an hour 👍","comment":{"@type":"Comment","name":"","datePublished":"2024-04-18T03:51:10.914Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Caleb Wuertenberg"},"datePublished":"2024-04-15T19:43:22.636Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Had a great experience with the entire process from eye exam and picking out my new glasses. Was seamless and would highly recommend. Tonae was great!","comment":{"@type":"Comment","name":"","datePublished":"2024-04-16T03:56:46.796Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"jerry warsocki"},"datePublished":"2024-04-06T03:44:19.586Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Staff was very professional and friendly, thanks for my eye care.","comment":{"@type":"Comment","name":"","datePublished":"2024-04-07T01:01:24.441Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Michael Malone"},"datePublished":"2024-03-17T21:43:04.319Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"This is Sally Malone. I came in on 3/4/24, had my eyes checked by Dr Carroll and it was a great experience.\nNext I walked over to pick out my glasses and had another great experience.\nI want to thank Quinn, Shea and Aaron for the help with picking my glasses out. They were professional, patient and very knowledgeable. This is the reason I'll always come back.","comment":{"@type":"Comment","name":"","datePublished":"2024-03-18T10:47:02.509Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Christina Grist"},"datePublished":"2024-03-11T21:37:29.484Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I may have already posted a review, not sure. I really, really like this office. It is welcoming, the staff are friendly, courteous, and they know what they are talking about. Truly exceptional!","comment":{"@type":"Comment","name":"","datePublished":"2024-03-12T06:46:38.047Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"PAULA C"},"datePublished":"2024-03-07T21:44:01.407Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"This place is everything. Love the service they provide.","comment":{"@type":"Comment","name":"","datePublished":"2024-03-08T06:15:19.512Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Nathan Gess"},"datePublished":"2024-03-05T18:48:25.566Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Loved my visit! The Licensed Optician, Tonae was polite, professional, and gave above and beyond advice for our experience","comment":{"@type":"Comment","name":"","datePublished":"2024-03-06T03:56:45.838Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Resse Mcclain"},"datePublished":"2024-02-28T16:25:04.504Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"the store market manager that assisted me was so polite and friendly. He deserves recognition and praise for his canter and overall professionalism.","comment":{"@type":"Comment","name":"","datePublished":"2024-02-29T07:13:38.007Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"David Wright"},"datePublished":"2024-02-12T14:37:17.619Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"prompt friendly professional service!","comment":{"@type":"Comment","name":"","datePublished":"2024-02-13T08:02:14.006Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Cory Frisbee"},"datePublished":"2024-02-12T00:19:43.093Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Quinn was our sales person. He was patient, insightful,kind and has a wonderful sense of humor. He made the experience of buying glasses great.","comment":{"@type":"Comment","name":"","datePublished":"2024-02-12T01:18:36.309Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Lynda Moore"},"datePublished":"2024-01-31T20:28:20.332Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great experience!","comment":{"@type":"Comment","name":"","datePublished":"2024-02-01T04:16:06.825Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Sherry Ravenscroft"},"datePublished":"2024-01-31T17:47:15.767Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"We just had the best experience here with Patrice Cook helping us. Our mom is visiting from Wisconsin and her glasses broke. Patrice was so helpful. We highly recommend this store.","comment":{"@type":"Comment","name":"","datePublished":"2024-02-01T06:08:09.249Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Sterling Taylor"},"datePublished":"2024-01-23T21:31:00.548Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Aaron and Quinn were very helpful in getting me both a short term solution to broken glasses as well as a long term solution to broken glasses.\n\nI was able to call them, check on inventory for a very specific Rayban frame, pick up, and order the preferred color of the Rayban frame all in the same day so I wouldn’t be with broken glasses for two weeks.\n\nMy private vision office wasn’t willing to sell me the frames without purchasing new lenses which I personally find ridiculous.\n\nI’ll be giving my business to LensCrafters in the future because of this.","comment":{"@type":"Comment","name":"","datePublished":"2024-01-24T03:44:00.767Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Debbie McGivern"},"datePublished":"2024-01-22T23:23:10.001Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"I recently bought glasses at LensCrafters. I bought the protection plan because I was told that I could exchange the glasses if they were damaged or if they were not right for me. I wanted to go back to metal frames from the plastic ones that were purchased and was denied this by the saleswoman. I even offered to pay the $50 co-pay. Instead, she offered me a refund. Instead of arguing I said okay. She shorted me $25 on the refund. When I pointed this out, she blamed the computer and said she would have the manager call me. It is now 5 days later and I have not yet heard from any manager.","comment":{"@type":"Comment","name":"","datePublished":"2024-01-23T15:13:03.457Z","text":"Thank you for your review. We are sorry to hear your experience at LensCrafters did not meet your expectations. We strive to train our associates to be the best in the marketplace. Please go to http://ms.spr.ly/6267iQx9c so we can follow up and redirect your concern to appropriate person. "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Amy G"},"datePublished":"2024-01-21T21:05:13.382Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"This location was great from the moment we walked in to the moment we walked out. The technician who did my pre-testing was nice and the doctor was super friendly. Shea was helpful and very friendly when looking for glasses. This is our new lens crafters for sure. Thank you!","comment":{"@type":"Comment","name":"","datePublished":"2024-01-22T04:16:24.9Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"nick white"},"datePublished":"2024-01-20T20:29:40.948Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Osbaldo was very informative and helpful with today’s visit. That being said, he didn’t keep us there long at all and was super friendly. Highly recommend!!","comment":{"@type":"Comment","name":"","datePublished":"2024-01-21T06:07:21.912Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Dione Clichee"},"datePublished":"2024-01-03T03:23:52.84Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great customer service!! Osbaldo was easy to talk with and helped pick my frames!! You’re the best!! Thank you!!!","comment":{"@type":"Comment","name":"","datePublished":"2024-01-04T08:00:11.363Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ken Pace"},"datePublished":"2024-01-01T05:31:25.611Z","reviewRating":{"@type":"Rating","ratingValue":"3","bestRating":"5"},"reviewBody":"Overall, not a terrible experience. The salesperson was nice enough and helpful with picking out frames. However, make sure to check your receipt carefully - an \"eyewear protection plan\" (for an additional $35) was added to my order without my knowledge.","comment":{"@type":"Comment","name":"","datePublished":"2024-01-02T06:54:27.558Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Karen Parkes"},"datePublished":"2023-12-27T01:29:58.673Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Quinn was so helpful, friendly, honest and fun. He exceeded all my expectations. The doctor's office people were great, too.","comment":{"@type":"Comment","name":"","datePublished":"2023-12-28T10:29:51.394Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Samantha Eckart"},"datePublished":"2023-12-20T03:00:21.181Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jennifer Young-Mariner"},"datePublished":"2023-12-18T22:09:24.189Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Michelle Lopez"},"datePublished":"2023-12-18T14:22:58.921Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"We got our glasses very fast! The appointment was Thursday at 4pm and got the glasses Saturday at 3pm. The staff was friendly and we got to take advantage of specials even using insurance.","comment":{"@type":"Comment","name":"","datePublished":"2023-12-19T06:36:06.792Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"T B"},"datePublished":"2023-12-17T19:52:23.123Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"It was quick, painless and easy, Dr. Carrol listened, explained and I found the perfect combo for glasses! Thx!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Amanda Needham"},"datePublished":"2023-12-15T01:09:50.642Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"wendy Rodríguez"},"datePublished":"2023-12-15T00:17:23.004Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Me encanto! Osbaldo me ayudo a limpiar mis lentes que se habían puesto un poco verdes en el puente nasal y los dejo como nuevos! Lo recomiendo un montón, todos fueron súper amables y serviciales 🙂","comment":{"@type":"Comment","name":"","datePublished":"2023-12-15T01:36:32.214Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Dalia Hanna"},"datePublished":"2023-11-30T01:36:55.214Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Zero stars / worst customer service from the doctor’s office. Called 3 different times and The same lady who answered VERY very rude. She was NOT helpful in any way and hang up on me.\nNEVER coming back","comment":{"@type":"Comment","name":"","datePublished":"2023-11-30T16:40:24.27Z","text":"Thank you for your review. We are sorry to hear your experience at LensCrafters did not meet your expectations. We strive to train our associates to be the best in the marketplace. Please go to http://ms.spr.ly/6261iM27x so we can follow up and redirect your concern to appropriate person. "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Patti Summers"},"datePublished":"2023-11-28T21:53:13.022Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"LensCrafters went above and beyond the call of duty to make sure my eyeglasses are just right for me. They are wonderful people to work with. I have gone here for years and would highly recommend them in a heartbeat. Thank you for being there!","comment":{"@type":"Comment","name":"","datePublished":"2023-11-29T17:04:21.074Z","text":"Thank you for your review. We are sorry to hear your experience at LensCrafters did not meet your expectations. We strive to train our associates to be the best in the marketplace. Please go to http://ms.spr.ly/6262iMMqq so we can follow up and redirect your concern to appropriate person. "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Wayne Shinault"},"datePublished":"2023-10-28T20:12:21.787Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"1/11/25 Sad to say but the visit I had today has reduced my rating to one star and I’ll never return as a customer. Went in and was greeted by two ladies at the counter, I asked how I go about removing the scratches in my glasses and instantly I felt as though they were trying to avoid a warranty, so I don’t mind paying they are two years old. She says ok and you need to have an eye exam and I’m like my previous on file is four months old. Can’t replace the glasses without another eye exam…. Just going to use Zenni for now on. Too bad they lost Patrice…\n\n4/11/2024\nBusy Saturday! I walked in and was greeted by Patrice and I asked if she could replace my missing nose guard and the other. She took the glasses turned around and had them back to me in less than five mins. Great job! Nice to see good customer service these days.","comment":{"@type":"Comment","name":"","datePublished":"2023-10-29T03:34:24.932Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Eboi Hernandez"},"datePublished":"2023-10-27T20:22:25.335Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Our first time to LensCrafters & can’t praise them enough for their excellent customer service especially Oz for taking his time explaining the process from exam to checking our insurance, explaining all the different options & ordering my son’s glasses! Learned a lot from him, thanks Oz!","comment":{"@type":"Comment","name":"","datePublished":"2023-10-28T01:51:16.089Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Joe Rodriguez III"},"datePublished":"2023-10-08T01:07:46.48Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Aaron Rodriguez and Mariah Dumas did an excellent job. They are both very friendly, respectful, helpful and knowledgeable. If I could put 10 stars I definitely would. Highly recommend this location","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Mel G"},"datePublished":"2023-10-03T11:10:40.247Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great service with the team. They have very beautiful frames, huge selection","comment":{"@type":"Comment","name":"","datePublished":"2023-10-04T08:11:46.431Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"wes gover"},"datePublished":"2023-09-17T05:46:06.201Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great experience. Osbaldo knows his stuff. Very attentive to detail and very receptive to questions about different options. Highly recommend his services.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Rosa-Valentina Reyes"},"datePublished":"2023-09-16T21:40:22.33Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2023-09-19T21:16:34.363Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Peggy Holt"},"datePublished":"2023-09-07T19:09:39.598Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2023-09-07T19:55:15.07Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Laynie Nelson"},"datePublished":"2023-09-05T22:31:40.775Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The docs were great, and Shea up front made my experience so smooth and friendly when looking for frames. I've never gotten glasses before, and was so nervous, but she is so sweet and so personable. She made the whole experience fun and not nerve-wracking at all!","comment":{"@type":"Comment","name":"","datePublished":"2023-09-06T17:11:06.408Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Cory Barham"},"datePublished":"2023-09-05T17:34:09.227Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Tony was awesome finding the frames I wanted!","comment":{"@type":"Comment","name":"","datePublished":"2023-09-08T13:41:07.722Z","text":" Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Laurie Woodcock"},"datePublished":"2023-09-05T03:20:50.786Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I absolutely love and APPRECIATE the outstanding customer care I consistently receive when I come to this specific location! My experience this time started with a friendly phone call with employee Rob. He let me know that there was a very good Labor Day Promotion. While I was waiting on the phone, Rob looked for specific glasses and the frame size I was needing. I came in with hopes to find a nice pair of glasses that fit. This Lenscrafters has a huge inventory of name brand frames. Mariah greeted me with enthusiasm as I walked in the store. She is friendly, patient and knowledgeable about their products. She spent so much time finding the perfect glasses and best fit for me. I really appreciated Patrice the manager too. She helped me to understand how insurance works. Not only did I get one pair of glasses, but I was able to get a pair of prescription sunglasses for a reasonable price because of their great sale. Thanks for another great experience at Lenscrafters on Stapley!\nLaurie","comment":{"@type":"Comment","name":"","datePublished":"2023-09-05T15:32:45.264Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Maddie Rine"},"datePublished":"2023-08-24T02:52:24.647Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"This place is so beautiful and amazing! The selection is next level and the staff are so helpful and knowledgeable. I've never been to a LensCrafters before and it's the only place I'll ever be going for glasses now! The girl with the gold glasses and dark hair, I wish I could remember her name, was so friendly and kind. As a stay at home Mom I don't get out much and don't get much adult interaction so it was very nice and refreshing to be treated so kindly and to have good conversation. She quickly helped me find frames that I absolutely love and helped me through the process with such poise. I left so happy and relieved and with a great feeling and more energy. Please tell her thank you, she made my day much better. So go here if you want high class service, an awesome selection, and a good time.\n\nUpdate: just looked at my receipt and her name is Jannie! Thank you so much Jannie!","comment":{"@type":"Comment","name":"","datePublished":"2023-08-24T14:14:57.387Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Adriana Villa"},"datePublished":"2023-08-24T00:43:11.977Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Quinn was very professional and kind. I would recommend this location for the service and purchase of new spectacles.","comment":{"@type":"Comment","name":"","datePublished":"2023-08-24T14:28:00.75Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Austin Farr"},"datePublished":"2023-08-16T15:32:31.573Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"They have gotten my wife's prescription wrong twice. Will be looking for somewhere different from now on.","comment":{"@type":"Comment","name":"","datePublished":"2023-08-16T22:00:21Z","text":"Hi there, thank you for your review. We are sorry to hear about your experience. Please go to http://ms.spr.ly/62669MRxA to follow up so we can work to correct this issue. \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Angelina D"},"datePublished":"2023-08-07T13:26:30.285Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Never going to this place again got my glasses the first time they made my prescription once again I change my prescription again now I can't even read what the bifocal parts and then when they tell you that you have 30 days to return your glasses they come from the day did they give you then if you go again they don't start with 30 days so that means by the time you went and by the time you get your glasses because it takes 10 days your 30 days are so I said I never going to this place again but if you want to ruin your eyes more than what they are go to lens crafters and I am so mad because I paid for a prescription that doesn't work for me","comment":{"@type":"Comment","name":"","datePublished":"2023-08-08T01:39:19.438Z","text":"Thank you for your review. We are sorry to hear your experience at LensCrafters did not meet your expectations. We strive to train our associates to be the best in the marketplace. Please go to http://ms.spr.ly/62609HLAA so we can follow up and redirect your concern to appropriate person. "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Yvette Olivas"},"datePublished":"2023-07-30T01:13:45.914Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2023-08-01T13:41:03.919Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!\n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Monica O'Tool"},"datePublished":"2023-07-02T04:14:35.546Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Greeted immediately upon entering store. Invited me to look around. Courteous, friendly, looked up my insurance coverage, applied my coupons I brought in. One of the best experiences that I've ever had purchasing new glasses.\nAaron was so patient, welcoming and also accommodating. I will be going back to this store again!","comment":{"@type":"Comment","name":"","datePublished":"2023-07-19T18:46:08.187Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"JoAnn Talbot"},"datePublished":"2023-06-28T00:51:27.204Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"HIGHLY RECOMMEND - This is our 2nd year purchasing here. Even though our insurance doesn't apply here, we go back! Why?\n1) Thorough quality eye exam\n2) Service service service\nStaff is appropriately friendly, knowledgeable, honest, and customer-service oriented. They know why they're there.\n3) Quality\n4) Selection\nApril, Oswald and others have been remarkable to work with.","comment":{"@type":"Comment","name":"","datePublished":"2023-06-29T02:56:31.702Z","text":"Thank you for your review! We believe LensCrafters on South Stapley Drive is one of our best stores around. We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Home User"},"datePublished":"2023-06-24T20:09:06.636Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The Mesa Spectrum location is 5-star in customer service and product knowledge. I have visited other LenCraft locations and woudl highly recommed only this location.","comment":{"@type":"Comment","name":"","datePublished":"2023-07-13T23:57:06.451Z","text":"Thank you for your feedback! We are happy to hear about your positive experience and look forward to serving you! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ad Afiq"},"datePublished":"2023-06-20T02:31:45.431Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Nice staff","comment":{"@type":"Comment","name":"","datePublished":"2023-06-20T20:49:27.845Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Rachel James"},"datePublished":"2023-06-16T00:30:20.397Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Staff was extremely helpful and I was as able to get a replacement frame the same day! Life savers.","comment":{"@type":"Comment","name":"","datePublished":"2023-06-16T13:32:09.233Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jerrod Finley"},"datePublished":"2023-06-13T20:31:33.014Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Everything was great start to finish. The gentleman that helped me with my glasses did a great job as well.","comment":{"@type":"Comment","name":"","datePublished":"2023-07-12T20:05:18.399Z","text":" Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"shelli welch"},"datePublished":"2023-06-11T18:05:21.386Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"I have had the worst luck returning an unopened box of contacts. For 3 months now no one will help me. I will never use lenscrafters again!","comment":{"@type":"Comment","name":"","datePublished":"2023-06-12T20:24:36.025Z","text":"Hi there, thank you for your review. We are sorry to hear about your experience. Please go to http://ms.spr.ly/6267glKoh to follow up so we can work to correct this issue. "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"carlos flores"},"datePublished":"2023-06-07T21:56:04.477Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Osbaldo was amazing and was very helpful! Very nice as well.","comment":{"@type":"Comment","name":"","datePublished":"2023-06-14T15:45:56.616Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Nicholas Sauceda"},"datePublished":"2023-06-07T20:49:00.473Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Horrible experience. I had an appointment at 12. Got here at 11:56. It’s 1:48 and I still haven’t been seen by the DR. I’m going somewhere else. The people at LensCrafters were nice. No sense of urgency from the DR office. Won’t be back.","comment":{"@type":"Comment","name":"","datePublished":"2023-06-14T16:12:45.269Z","text":"Thank you for your review. We are sorry to hear your experience at LensCrafters did not meet your expectations. We strive to meet all of our customer needs. Please go to http://ms.spr.ly/6263gmMZ5 to follow up so we can redirect your concern to the appropriate person."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Katie Romo"},"datePublished":"2023-06-03T17:19:43.011Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Excellent place for eyecare needs. The doctor and the staff were friendly and efficient. The staff assisting with glasses purchases was awesome, super friendly and very helpful. We will definitely be going again!","comment":{"@type":"Comment","name":"","datePublished":"2023-07-12T18:03:06.639Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Juanita Wesson"},"datePublished":"2023-05-27T08:59:18.509Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great, fast easy experience! Great selection of glasses. Very happy with my purchase. Staff was super awesome, both doctor’s and sales side. Thank you!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Alexis Orozco"},"datePublished":"2023-05-22T01:13:29.774Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Osbaldo and April made my experience great! They were very professional and had excellent customer service. They made me feel welcomed and thoroughly explained the buying process and answered every question I had regarding my prescription. April was able to show me more affordable glasses and guided me on what was the best fit for me. She took her time and concentrated on getting me the best price possible for both my lenses and my glasses all while getting ready to close up! I didn’t feel rushed and the environment was very inviting! Osbaldo was very kind to me and to all of the customers and was very helpful. Osbaldo, April and everyone else in the office very sweet and made my experience very pleasant.\n\nDefinitely one of the best customer service experiences ive had! If you want a very knowledgeable and kind staff I definitely recommend going here!","comment":{"@type":"Comment","name":"","datePublished":"2023-06-06T19:34:24.965Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Wanda Korson"},"datePublished":"2023-05-16T15:54:00.197Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Greeted immediately upon entering store. Explained there was one person ahead. Invited us to look around. Courteous, friendly, looked up our insurance coverage. One of the best experiences I've ever had purchasing new glasses.","comment":{"@type":"Comment","name":"","datePublished":"2023-06-08T20:45:35.374Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Don Carlson"},"datePublished":"2023-05-11T16:08:57.626Z","reviewRating":{"@type":"Rating","ratingValue":"4","bestRating":"5"},"reviewBody":"It's a eye glasses spot ... not a restaurant.... so yeah of course its takeout .... and yeah your going to order ahead.. as for vegan... guess it could be . But not sure I could see my self eating glasses or contact's","comment":{"@type":"Comment","name":"","datePublished":"2023-07-08T01:41:44.078Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! \n\n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Amy Steffen"},"datePublished":"2023-05-01T23:57:37.43Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Osbaldo is Awesome, he was very helpful and attentive. He listened and cared. Dbl checked if he wasn't sure and gave us water and a snack! I appreciate his help very much. Definitely recommend this Location and Mr Osbaldo!!","comment":{"@type":"Comment","name":"","datePublished":"2023-05-04T01:06:25.458Z","text":"Hi! Thank you so much for your review. We are excited to hear that Osbaldo was able to help make your experience in LensCrafters a great one. We look forward to seeing you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"George Steffen"},"datePublished":"2023-04-30T01:49:43.163Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"My wife and I had a good experience at LensCrafters today with help from Osbaldo. Very helpful on frames and information with all new products and explanations. Will come back here again and see Osbaldo. Thank you again!","comment":{"@type":"Comment","name":"","datePublished":"2023-05-02T03:49:22.453Z","text":"Hi! Thank you so much for your review. We are excited to hear Osbaldo was able to help make your experience in LensCrafters a great one. We look forward to seeing you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Gayle Redlands"},"datePublished":"2023-04-29T22:12:11.421Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"I got my glasses within 2 weeks. My sister is still waiting for her glasses. Now going on over three weeks. And no one has contacted her. Was impressed, but now I am not.","comment":{"@type":"Comment","name":"","datePublished":"2023-06-12T22:44:59.529Z","text":"Hi there, thank you for your review. We are sorry to hear about your experience. Please go to http://ms.spr.ly/6266glOzg to follow up so we can work to correct this issue. "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Hans Burkardt"},"datePublished":"2023-04-29T22:03:38.43Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I went to the Stapley and US 60 location.\nGood supply of frames, I feel like I received a very fair deal. and great customer service.\nMy rep OZ was on point and very professional, I WILL refer him for sure.","comment":{"@type":"Comment","name":"","datePublished":"2023-06-12T22:42:11.377Z","text":"Thank you for your feedback! We are happy to hear about your positive experience and look forward to serving you! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Linda Wiseman"},"datePublished":"2023-04-29T19:36:32.726Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2023-06-10T02:14:08.498Z","text":"Thank you for your review! We look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Rick Ralphretratoi"},"datePublished":"2023-04-25T16:26:07.682Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Staff\nDr\nService\nExcellent","comment":{"@type":"Comment","name":"","datePublished":"2023-06-06T22:54:48.977Z","text":"Thank you for your feedback! We are happy to hear about your positive experience and look forward to serving you! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Anthony Bowden"},"datePublished":"2023-04-23T00:58:30.248Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The whole staff was fast and efficient and extremely knowledgeable! Shout out to TONAE who helped me with my lens selection and informed me of my options. 10/10 recommend this store for your vision needs!","comment":{"@type":"Comment","name":"","datePublished":"2023-06-01T23:16:34.256Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Marisha Graves"},"datePublished":"2023-04-22T20:39:17.345Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"best experience i’ve ever had getting glasses, they made everything so simple and quick, they’re the best (especially Tonae)!!!","comment":{"@type":"Comment","name":"","datePublished":"2023-05-27T01:38:51.383Z","text":"Hi! Thank you so much for your review. We are excited to hear Tonae was able to help make your experience in LensCrafters a great one. We look forward to seeing you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Mia Shifley"},"datePublished":"2023-04-07T23:38:24.764Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The whole experience was one of the best I have ever had! All the employees was super helpful and kind! Tonae answered all my questions and helped me get the lens I needed!","comment":{"@type":"Comment","name":"","datePublished":"2023-04-12T15:23:54.184Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Bobby Lastra"},"datePublished":"2023-04-06T22:12:55.117Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Came in today for an eye exam and frames and left very happy. The exam was fast and simple. The salesman Osbaldo was fantastic! I was really impressed me with how knowledgeable and courteous he was. Really made my experience more enjoyable, thank you!","comment":{"@type":"Comment","name":"","datePublished":"2023-04-11T19:47:44.797Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!\n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Aaron hinojos"},"datePublished":"2023-04-06T19:31:16.895Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Quinn was a real homie and made it easy for me to pick out a pair of prescription glasses. the eye exam staff were also phenomenal and kind.","comment":{"@type":"Comment","name":"","datePublished":"2023-04-11T20:11:55.609Z","text":"Hi! Thank you so much for your review. We are excited to hear Quinn was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!\n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"jeff poulter"},"datePublished":"2023-04-02T15:40:32.323Z","reviewRating":{"@type":"Rating","ratingValue":"3","bestRating":"5"},"reviewBody":"I'm having a problem with the transitions on my glasses, I went in after picking them up and talked to someone and was told they would call me back to let me know, they didn't, I called back a couple weeks later and talked to someone and they told me to drop my glasses off and they would take care of it. I went in to drop them off and now I'm being told that they need to talk to someone about it and they would call me back. I'm extremely unhappy with how this is being taken care of, I paid good money for my glasses only to be treated like it's all my fault and they are not responsible it cause they can not see the problem. I'm at lest going to find a different store to go to or a different company all together","comment":{"@type":"Comment","name":"","datePublished":"2023-04-03T14:49:28.022Z","text":"Thank you for your review. We are sorry to hear your experience did not meet your expectations. Please go to http://ms.spr.ly/6260gEQlC to follow up, so we can work to correct this issue."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Travis Laney"},"datePublished":"2023-03-31T00:46:45.259Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2023-04-05T14:09:58.359Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Conny Cordrey"},"datePublished":"2023-03-28T13:50:39.691Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Everyone from reception, technical assistance, optometrist, to optical assistance was friendly and welcoming. Everyone was knowledgeable in their professional field. I am very happy about the service and am looking forward to receive my new eyewear.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Perla Garcia"},"datePublished":"2023-03-17T15:22:15.75Z","reviewRating":{"@type":"Rating","ratingValue":"2","bestRating":"5"},"reviewBody":"I have been a customer to this location for 8 years. The actual eye exam was perfect the doctor was very informative and took his time to answer all my questions 10/10 for them. However the actual LensCrafters was not a pleasant experience. I have expensive 1 yr old frames and I wanted to keep them and get new lenses, which I’ve done once before and had no issues or push back. I understand it’s a sales environment but I didn’t feel comfortable with the change of attitude from the manager and sales associate. They weren’t rude but they were not happy about me wanting to use my own frames. I will be changing locations.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Sandra Ochoa"},"datePublished":"2023-03-13T18:44:33.719Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Osbaldo was so friendly & knowledgeable! Everyone here was very professional and helpful.We are so glad we came to this Lens Crafter location","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Samuel Hauck"},"datePublished":"2023-03-11T22:24:07.017Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Oz was personal and great with conversation and helped me out a lot so I definitely recommend coming to this store!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Joni Hirsch"},"datePublished":"2023-03-07T00:15:43.682Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"From the minute I walked in the door the staff was welcoming and helpful. I can’t think of anything they could have done better. I don’t have many great customer service experiences anymore but this was an exception. Highly recommend this location","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Paul Russell"},"datePublished":"2023-03-04T02:58:49.352Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The staff were very friendly. The employee made sure all my questions were answered and made me feel comfortable. The whole experience was pleasant and efficient.","comment":{"@type":"Comment","name":"","datePublished":"2023-03-09T17:15:12.01Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Tracy Simonson"},"datePublished":"2023-03-03T00:15:11.925Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I came to this location for my very first eye exam. I was a little nervous not knowing what to expect, however Dr Irene and his staff quickly put my mind at ease. They were very kind and thorough! Answered all of my questions and were extremely friendly!\nAfter my exam, I went in to the retail part of LensCrafters to pick out glasses. Quinn and Osbaldo were extremely helpful and knowledgeable! This was my first ever glasses purchase, so I had no idea about the different types of lenses and what can be included when buying glasses. Quinn was so kind and patient, he broke it down for me and explained all of the options available. He even went above and beyond to pick a few frames that I might like based on what I said I was looking for. Exceptional top notch customer service! 10/10 Highly recommend this location! Thank you so so much Quinn and Osbaldo, you are both awesome and made this process so easy!","comment":{"@type":"Comment","name":"","datePublished":"2023-03-03T14:27:02.067Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"A Dolan"},"datePublished":"2023-02-27T01:32:47.12Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Shoutout to Quinn at LensCrafters for his help in fixing my lens today! He was professional, friendly, and kind!","comment":{"@type":"Comment","name":"","datePublished":"2023-02-27T16:02:40.895Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Daryl Ligon"},"datePublished":"2023-02-26T20:55:49.845Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Always have a good experience here. The techs are skilled and friendly. Super nice and skilled gentleman today quickly adjusted 4 pairs of glasses for me. I should have got his name.","comment":{"@type":"Comment","name":"","datePublished":"2023-03-06T19:17:45.528Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Josh B"},"datePublished":"2023-02-25T20:37:07.951Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Been to this location a few times and been extremely happy each time. Both with the exam and sales up front picking out glasses! Highly recommend!!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Carol Williams"},"datePublished":"2023-02-23T23:22:03.749Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great customer service!!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Greg Taylor"},"datePublished":"2023-02-12T22:43:31.767Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"LensCrafters as a company is great. This location is above and beyond. The staff is incredible and very friendly. If you need glasses or anything like that, I strongly suggest this location.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Marki Matus"},"datePublished":"2023-02-07T16:33:31.719Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I have been here twice in the last month once to get sunglasses, then I decided to get new glasses, and every time I have visited the associates are super helpful. They didn't have the sunglasses in store but helped get them ordered. I would recommend visiting when needing new glasses.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Nicholas Thompson"},"datePublished":"2023-02-04T19:08:31.743Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Osbaldo & the rest of the staff was very helpful & knowledgable.","comment":{"@type":"Comment","name":"","datePublished":"2023-02-09T17:08:06.506Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ginga Ninja"},"datePublished":"2023-01-25T14:28:25.669Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I went here for an eye exam, and the staff were so professional and amazing. The doctor listened and took their time. I thought I got a very thorough exam. They even took the time to recommend a new contact lens and it is the best contact lens I have ever used. Been wearing glasses from almost 30 years and this is the best exam experience I have ever had! I’m so grateful that I went here. This place is absolutely worth it!! 10/10 will come again!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Otisha Newton"},"datePublished":"2023-01-23T20:44:34.986Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"First off, Osbaldo is an absolute delight! He is super professional, and makes sure that you get everything that you need! This place is super friendly, super welcoming, and one of the best customer service experiences I have had in my life! I also want to give a shout out to Sarah who was also an amazing joy to be around! Give Osbaldo a raise! He does an incredible job and is an amazingly honest sales man! I have no complaints!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Devon Ziman"},"datePublished":"2023-01-20T01:43:18.166Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I've been wearing glasses my entire life and this was by a mile the best experience I have had purchasing glasses and seeking information. Osbaldo is one of the most helpful, well-informed, and personable people I have met. Will definitely return and recommend to everyone","comment":{"@type":"Comment","name":"","datePublished":"2023-01-25T17:54:09.325Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Melissa Jones"},"datePublished":"2023-01-18T19:22:49.704Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"This Lenscrafters store was great with the service and selection they had. I was not looking forward to going since I needed 3 pairs I thought I would be there for a while. Osbaldo helped me and was amazing! I was able to find 3 pairs of frames I liked and he made sure I got the best savings and I was out of there fairly quickly!","comment":{"@type":"Comment","name":"","datePublished":"2023-01-24T17:46:44.349Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Devin Mcbryde"},"datePublished":"2023-01-13T01:01:44.434Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"John Clundt"},"datePublished":"2023-01-11T21:23:30.47Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Had a wonderful experience. Osbaldo was amazing. I got cheaper Oakley script sunglasses out of network then I would have gotten in network. This guy was friendly and would be down to come back","comment":{"@type":"Comment","name":"","datePublished":"2023-01-17T22:16:28.434Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Stacey Frye"},"datePublished":"2023-01-08T01:03:15.806Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Amazing experience. Best eyeglasses store in the area. Highly recommended.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kris C."},"datePublished":"2023-01-03T23:12:08.767Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Osbaldo was amazing!!! Great customer service. He took the time to help me pick out a frame that worked with my face shape and red hair. After 10+ frames we narrowed it down to a pair that I absolutely love. He is really the best!!! He’s truly going to excel in this industry. You have a sense of style that translates when you help your clients which is crucial for this field. Thank you for helping me find the perfect pair. I feel so much more confident now!!! What a difference. Ready to tackle 2023!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Isaac Wilson"},"datePublished":"2022-12-18T01:08:36.617Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great attention, customer service convenient walk in service.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"bruce hall"},"datePublished":"2022-12-15T13:14:08.459Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Everything went so smooth I had to give 5 stars. Everyone I dealt with was professional and respectful and I was surprised it took less than 30 minutes to get new glasses. I would recommend this store to family and friends.","comment":{"@type":"Comment","name":"","datePublished":"2022-12-20T17:10:20.297Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!\n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Leslye Hernandez"},"datePublished":"2022-12-05T23:30:34.713Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-12-08T19:14:54.973Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"ron m"},"datePublished":"2022-12-05T23:28:09.141Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"went to lens crafters. its been 5plus years since i have been to an eye doctor. walked in with a apt and had no bad experience. osbaldo was such an amazing help, he explained every step and broke down every bit of pricing. definitely will be going back to this location for my future needs","comment":{"@type":"Comment","name":"","datePublished":"2022-12-06T15:49:11.07Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Mike Robertson"},"datePublished":"2022-12-01T16:04:46.216Z","reviewRating":{"@type":"Rating","ratingValue":"4","bestRating":"5"},"reviewBody":"Extremely professional and personable. Very knowledgeable in all aspects of the eye glasses experience. I highly recommend these professionals for everything regarding eye glasses, contact lenses, eye exams, frames, and anything else you might need to help you see a better future!","comment":{"@type":"Comment","name":"","datePublished":"2022-12-01T16:55:34.207Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Anthony Rutledge"},"datePublished":"2022-11-23T15:20:50.758Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"They are the best because they have the absolute best employees.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jill Lundy"},"datePublished":"2022-11-21T17:34:34.052Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Friendly staff, easy to schedule appointment, and a great selection of eyewear!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jesse Ramos"},"datePublished":"2022-11-17T17:34:39.529Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-11-22T18:56:54.28Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Rebecca F"},"datePublished":"2022-11-08T01:55:26.232Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"High 5 to Lens Crafter’s staff customer service. Dr. Freese was great too. Very happy with quality of service and selections.","comment":{"@type":"Comment","name":"","datePublished":"2022-11-08T18:08:42.724Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"summer junkie"},"datePublished":"2022-11-07T18:15:20.592Z","reviewRating":{"@type":"Rating","ratingValue":"4","bestRating":"5"},"reviewBody":"Good place. Staff was very helpful. I didn't have to wait at all.","comment":{"@type":"Comment","name":"","datePublished":"2022-11-07T19:33:00.367Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"jessica nelson"},"datePublished":"2022-11-05T21:58:29.799Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Wonderful experience all around! Dr Freese was amazing! She found that I had something going on with my eyes. She had me go to the ER right away. Had me call the next day to update her on what was going on. She is a wonderful person and very concerned about her patients health. Thanks to her I was able to catch a medical issue early on. Sarah in the LensCrafters was very helpful as well and found the best price for my glasses. She helped me though a bunch of insurance issues as well! Everyone at this location is AWSOME!","comment":{"@type":"Comment","name":"","datePublished":"2022-11-09T17:11:53.807Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Zack Ocker"},"datePublished":"2022-10-24T23:17:41.473Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Called ahead and was asked if they take about my insurance and they said they took it. Told me the network was down Saturday so the took my info and order and said they'd call me back to put the order in. Got called back and was told they don't take my insurance after all. Quite a waste of time.","comment":{"@type":"Comment","name":"","datePublished":"2022-10-27T17:44:34.78Z","text":"Thank you for your review. We are sorry to hear your experience did not meet your expectations. Please go to https://www.luxotticacustomercare.com/lenscrafters to follow up so we can work to correct this issue."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Marleny Rothans"},"datePublished":"2022-10-13T18:19:23.174Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I loved my experience at Lenscrafters! The employee who helped me, Sarah, was so knowledgeable, congenial, and fun to work with. She made sure I got a great price for a pair of frames that compliment my face and I already can't wait for them to be ready to wear! I'm even going to request to work with Sarah again when I purchase a second pair in the next few weeks. :) Thanks so much!","comment":{"@type":"Comment","name":"","datePublished":"2022-10-13T18:30:52.64Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jitka Edullantes"},"datePublished":"2022-10-07T18:43:17.208Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great customer service, friendly and very helpful. Thank you Ms. Sherry and Sarah😊","comment":{"@type":"Comment","name":"","datePublished":"2022-10-12T17:28:32.568Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Marina Banasek Radman"},"datePublished":"2022-10-04T02:01:06.757Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"GREAT SERVICE!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Maureen Parsons"},"datePublished":"2022-09-16T22:27:18.95Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Upon entering, I was immediately greeted and walked to the eye care counter where I was introduced by name. Love that. Though DNA Eyecare is a separate business from LensCrafters, it's worth mentioning that their staff is lovely.\nAfter my appointment, Sarah assisted me with contacts and new lenses. She answered all my questions and helped me choose the best eyewear plan based on my lifestyle and benefits. She was very friendly, super patient and extremely helpful. 10/10","comment":{"@type":"Comment","name":"","datePublished":"2022-09-21T19:33:28.754Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Marquita Green"},"datePublished":"2022-09-12T21:07:47.589Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Best eye exam and eye glass shopping experience my fiancé and I has ever had. The doctor that provided the eye exam was thorough, patient, knowledgeable, and helpful. I also can’t forget how much of a breeze the receptionist made it and how nice and friendly she was. The LensCrafters representative recommended great glasses, was very knowledgeable, and helpful. My fiancé and I both ultimately picked the pair of glasses that she recommended as she provided great advice my fiancé even bought a 2nd pair of glasses that she recommended. The ladies in the store has great chemistry and teamwork. Great experience all the way around!","comment":{"@type":"Comment","name":"","datePublished":"2022-09-13T20:38:09.482Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Em M"},"datePublished":"2022-09-08T22:05:34.297Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Oz was phenomenal!","comment":{"@type":"Comment","name":"","datePublished":"2022-09-09T16:19:47.678Z","text":"Hi! Thank you so much for your review. We are excited to hear Oz was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"beto Ruiz"},"datePublished":"2022-09-03T04:23:58.842Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-09-08T20:39:31.127Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"David D"},"datePublished":"2022-09-01T01:23:31.438Z","reviewRating":{"@type":"Rating","ratingValue":"2","bestRating":"5"},"reviewBody":"I was already having a bad experience with my insurance and they did not make it any better.\n\nWas told they would just look me up and never provided a run down of benefits. And at the time I was there I didn't have the time to wait a day for my HR to reply.\n\nThey found me, and said my copay was $35.\n\nArrived, paid the copay, and found out I had to pay for my lenses too when my last insurance didn't charge for my lenses and I was surprised. They printed it out for me just to then find out I only had a $10 copay\n\nApparently their machines cost more and there's no way around it. I asked why I wasn't told. She said someone should have called and left a voicemail and tried accusing me of not answering my phone/checking my voicemail. I politely said I got a call but was never told that. I was told my insurance was accepted and all I had to pay was a $35 copay. No mention of lenses costing money. No mention of $10 copay plus $25 for these machines.\n\nThe front desk lady to the eye exam side (whose name will remain anonymous except for in corporates email), straight even said to me \"I should have probably reminded you and you should have been told on the phone I'm Sorry\"\n\nBut the damage was already done\n\nAlmost considering going to the BBB for for this one.\n\nDefinitely not happy I gave LensCrafters a try right now","comment":{"@type":"Comment","name":"","datePublished":"2022-09-01T13:58:34.142Z","text":"Thank you for your review. We are sorry to hear your experience at LensCrafters did not meet your expectations. We strive to meet all of our customer needs. Please go to https://www.luxotticacustomercare.com/lenscrafters to follow up so we can redirect your concern to the appropriate person."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jim Hunt Jr"},"datePublished":"2022-08-29T18:51:02.068Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"April was amazing. Very knowledgeable on her glasses. Very friendly and will answer all of your questions.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Robert Yamamoto"},"datePublished":"2022-08-23T21:55:12.067Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Everyone in the office was excellent from the people working the front, the people working the back, the tech who did the primary eye checkup, the optometrist, and back to the front people who got the glasses setup. They all had really good interpersonal skills and it was just fun talking with them and getting my prescription done. From the second I entered to the second I left you can't beat the service. If I could remember their names I would post them but the entire staff was good.","comment":{"@type":"Comment","name":"","datePublished":"2022-08-24T15:56:29.345Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Oren Smith"},"datePublished":"2022-08-18T01:40:56.201Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Sarah went above & beyond for me 😌 I highly recommend this place & will be returning.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"dooner melzer"},"datePublished":"2022-08-16T12:23:42.979Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Doctor Lee provides really good service. Sarah knows her product line and great service.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Shoveante Beasley"},"datePublished":"2022-08-06T05:18:32.83Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I never been happy to get classes until I stepped a foot inside LensCrafters. I loved the vibe and energy that is radiating in that building, and I appreciate every single staff that works there. Looking forward to being a loyal customer.","comment":{"@type":"Comment","name":"","datePublished":"2022-08-09T18:15:41.208Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Marie Cox"},"datePublished":"2022-08-04T00:41:56.021Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Wow!! Great first time experience here! Leslye was so friendly, knowledgeable, understanding, and just really was so efficient at what she does! 100% recommend this location. It was my first time getting glasses. She is literally the sweetest and she has the cutest nails ever!!! Thanks for all your help!","comment":{"@type":"Comment","name":"","datePublished":"2022-08-04T13:52:39.785Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Fgarfio01"},"datePublished":"2022-08-03T19:01:57.998Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-08-05T16:46:44.631Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jared Lavender"},"datePublished":"2022-07-31T00:03:20.758Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Everyone was super nice and helpful. Eye exam was in and out. Highly recommend!!","comment":{"@type":"Comment","name":"","datePublished":"2022-08-04T14:14:47.208Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Sarah Barry"},"datePublished":"2022-07-27T21:43:19.87Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Both April and Oz made the process very easy. Super friendly and really have a knack for knowing what exactly what you need. Also impressed by the first girl who helped me and picked a bunch of frames out when I only answered a few questions and her picks were great. Overall very happy, excited to get my new glasses!","comment":{"@type":"Comment","name":"","datePublished":"2022-07-28T16:29:17.193Z","text":"Hi! Thank you so much for your review. We are excited to hear that April and Oz were able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jessica DeSamorano"},"datePublished":"2022-07-24T21:13:57.115Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Os was AMAZING!!!","comment":{"@type":"Comment","name":"","datePublished":"2022-07-25T16:01:29.479Z","text":"Hi! Thank you so much for your review. We are excited to hear Os was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"J Yaz"},"datePublished":"2022-07-23T23:32:11.654Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"JC helped us with our purchase. He was very helpful and patient with us. Very good service. Thank you.","comment":{"@type":"Comment","name":"","datePublished":"2022-07-28T15:45:08.144Z","text":"Hi! Thank you so much for your review. We are excited to hear JC was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Lisa Morgart"},"datePublished":"2022-07-22T20:08:03.526Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great experience! The entire staff was friendly and helpful.","comment":{"@type":"Comment","name":"","datePublished":"2022-07-25T16:37:42.501Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ashley Cain"},"datePublished":"2022-07-19T22:02:05.014Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-07-21T19:40:07.534Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Linda Bryant"},"datePublished":"2022-07-19T20:54:30.736Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"It was quick amd the staff was very friendly and they were very helpful and knowledgeable","comment":{"@type":"Comment","name":"","datePublished":"2022-07-21T19:40:57.515Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Carly P"},"datePublished":"2022-07-17T21:49:28.893Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Fantastic experience all around! After getting my eye exam, the sales representatives were so helpful in helping me find a variety of different glasses to try on and even helped me to step out of my glasses comfort zone! Great experience and great prices!","comment":{"@type":"Comment","name":"","datePublished":"2022-07-20T15:40:34.363Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Sandra Robles"},"datePublished":"2022-07-17T18:41:19.149Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very helpful and personable. Very helpful in the selection of my eye ware.","comment":{"@type":"Comment","name":"","datePublished":"2022-07-20T18:58:31.492Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Rodrigo Castilho"},"datePublished":"2022-07-16T23:31:47.398Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very nice job Juan Carlos","comment":{"@type":"Comment","name":"","datePublished":"2022-07-21T18:07:42.685Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"cristiane gutierrez"},"datePublished":"2022-07-16T23:31:14.688Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Juan Carlos who served us was very attentive very nice job","comment":{"@type":"Comment","name":"","datePublished":"2022-07-21T18:07:38.053Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"A. Wrenfro"},"datePublished":"2022-07-13T16:18:37.706Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great service! Thanks lenscrafters and staff!","comment":{"@type":"Comment","name":"","datePublished":"2022-07-14T17:29:55.211Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kim Westfall"},"datePublished":"2022-07-09T22:28:58.54Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Lens Crafters eyeglass center is a breath of fresh air!\nA full staff, something you don’t see anymore!\nThe entire staff was wonderful, they actually care about you and don’t just treat you like a number.\nI definitely recommend using Lens Crafters for your eyeglass needs!!","comment":{"@type":"Comment","name":"","datePublished":"2022-07-15T18:32:01.525Z","text":"Thank you for your review. Our associates are some of the best around and we are always happy to hear our customers feel the same!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Brenda Hook"},"datePublished":"2022-07-09T04:05:07.451Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Sarah greeted me right away, and after giving me several options, (no pressure,) my glasses were ordered and I was out the door.","comment":{"@type":"Comment","name":"","datePublished":"2022-07-12T17:01:27.56Z","text":"Hi! Thank you so much for your review. We are excited to hear Sarah was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Zach Boyd"},"datePublished":"2022-07-04T21:20:12.377Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-07-05T15:08:59.083Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jessica Wright"},"datePublished":"2022-07-01T19:08:34.489Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-07-06T17:47:03.653Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"John Johnson"},"datePublished":"2022-06-30T20:01:19.942Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Professional and caring people work here.","comment":{"@type":"Comment","name":"","datePublished":"2022-07-01T20:13:24.681Z","text":"Awesome to hear! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"B R"},"datePublished":"2022-06-25T02:19:56.233Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-06-28T15:41:41.523Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Alan Garcia"},"datePublished":"2022-06-20T23:19:09.489Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Osbaldo and April were great. Definitely the easiest and most professional experience I’ve ever had buying glasses. Will be back!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kelly Kelley"},"datePublished":"2022-06-17T22:38:20.386Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"This LensCrafters store at Mesa Grand is very welcoming! I was greeted by three different people upon entering. The staff is knowledgeable and helpful, yet still listens to your preferences. I worked with the manager, April Goldian, and I got exactly what I wanted even though I wasn’t sure what I was looking for when I went in. I love my new glasses and can’t wait for them to come in. I highly recommend this store to everyone and will continue to do business here.","comment":{"@type":"Comment","name":"","datePublished":"2022-06-21T20:33:10.839Z","text":"Thank you for your review. Our associates are some of the best around and we are always happy to hear our customers feel the same!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Dennis Mc"},"datePublished":"2022-06-13T15:48:19.442Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Long time customer.","comment":{"@type":"Comment","name":"","datePublished":"2022-06-15T16:10:39.296Z","text":"Awesome to hear! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jaidyn Thomas"},"datePublished":"2022-06-10T23:44:47.836Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"First time buying glasses! Everyone was so kind and helpful!! Highly recommend!!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"michelle butler"},"datePublished":"2022-06-08T03:08:08.567Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Daniel o Magana"},"datePublished":"2022-06-07T02:23:15.332Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-06-07T15:49:24.36Z","text":"Great to hear! We appreciate your review and hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"patrick doran"},"datePublished":"2022-06-04T18:49:13.864Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"It was very calm when I walked in and everyone was nice and the exam and getting sized for my glasses was just overall a good experience 10/10 recommend coming here for your vision","comment":{"@type":"Comment","name":"","datePublished":"2022-06-08T19:02:56.88Z","text":"Thank you for your review. Our associates are some of the best around and we are always happy to hear our customers feel the same!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Angela McMurray"},"datePublished":"2022-06-02T21:30:58.682Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Sarah and Leslye were so very kind and welcoming they helped me pick out the perfect glasses for me. The store had a huge selection to choose from. The receptionists in the doctors part are so very helpful and knowledgeable and Dr Tran was amazing. Have been recommending this office to all my friends and family.","comment":{"@type":"Comment","name":"","datePublished":"2022-06-03T19:08:21.882Z","text":"Thank you so much for your review. Our team is some of the best around and we are always happy to hear our customers feel the same!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Brett Bokel"},"datePublished":"2022-06-01T22:34:56.767Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Sarah higgens is very helpful and honest! First time buyer with glasses","comment":{"@type":"Comment","name":"","datePublished":"2022-06-02T15:51:16.895Z","text":"Hi! Thank you so much for your review. We are excited to hear Sarah was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Africa Ogden"},"datePublished":"2022-05-27T19:28:22.302Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Friendly and attentive staff. Juan took the time to assist me with finding frames and was knowledgeable about the best frames for progressive lenses. Good experience.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Brandi Clay"},"datePublished":"2022-05-25T01:24:07.886Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"J.C. was amazing. Excellent customer service. I would highly recommend","comment":{"@type":"Comment","name":"","datePublished":"2022-05-25T16:13:03.353Z","text":"Hi! Thank you so much for your review. We are excited to hear J.C. was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Trouva Dore"},"datePublished":"2022-05-19T19:05:37.601Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-05-20T19:37:19.386Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"lazaro Fernandez"},"datePublished":"2022-05-03T00:37:09.521Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Amazing place for eye exam and glasses! Super friendly and helpful staff. The optometrist was the best I have ever seen. Worked with me to adjust my prescription to fit my habits and lifestyle, went above and beyond any eye doctor I have seen before. Good selection and good prices, but the service cannot be beat! Will recommend to everyone I know! The staff was beyond helpful, and available to all customers when I was there. After bad experiences with other local eyeglass stores, this will be the only one I go to from now on, top notch!!!","comment":{"@type":"Comment","name":"","datePublished":"2022-05-03T19:37:56.605Z","text":"Thank you for your review. Our associates are some of the best around and we are always happy to hear our customers feel the same!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"JayQuaan Edwards"},"datePublished":"2022-05-02T18:06:26.96Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Everybody was great from the ppl who did the exam to the front desk. Quinn dope, T was great a lot of love and good energy in there","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Laura Meyer"},"datePublished":"2022-04-27T18:08:42.264Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Awesome store with many frames to choose from. Staff were very friendly, knowledgeable and professional! Sharalee did an amazing job! Thank you.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Taylor Wellman"},"datePublished":"2022-04-26T04:02:41.867Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"J.C and the gal working the floor were such a pleasure to work with. They were extremely friendly and helpful. I can not thank them enough!","comment":{"@type":"Comment","name":"","datePublished":"2022-04-28T15:59:26.294Z","text":"Hi! Thank you so much for your review. We are excited to hear that J.C. and the team were able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Liliana Delgado"},"datePublished":"2022-04-23T03:06:40.73Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-04-26T18:32:30.165Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Trevor Wold"},"datePublished":"2022-04-22T23:48:20.804Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Highly recommend! The staff here is super friendly and helpful. They spend time with you to find the right fit and feel you want. They give you options and explanations about how it all works and what you may not like. They are knowledgeable and informative, when you are there they definitely give you their full attention to make sure you leave happy! I won't look anywhere else for glasses again","comment":{"@type":"Comment","name":"","datePublished":"2022-04-26T18:40:13.18Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Joe West"},"datePublished":"2022-04-21T00:06:25.47Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I had a great experience. Everyone was very friendly and super helpful.","comment":{"@type":"Comment","name":"","datePublished":"2022-04-21T16:49:34.49Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Nathan Smith"},"datePublished":"2022-04-16T18:58:55.693Z","reviewRating":{"@type":"Rating","ratingValue":"4","bestRating":"5"},"reviewBody":"Dr Kelly Reese was great! The store and selection are typical, but they were able to fit me in for a last minute visit. I had a couple of small issues: Expired testers and a communication error over pickup. The tester contacts were ~6mo expired (they worked fine, but it's worth mentioning) and I wasn't told when my contact order arrived; I called in to check, a few times.\n\nBeyond Dr Reese, this is your typical chain optometry joint. Without her, this place would be lucky to get a 3.","comment":{"@type":"Comment","name":"","datePublished":"2022-04-21T16:41:23.426Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Samantha Cunningham"},"datePublished":"2022-04-10T20:29:19.437Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Sheri was Amazing if you go to the Baseline and Stapley Location Ask for Her!!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Steve Carrillo"},"datePublished":"2022-04-09T20:02:56.394Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-04-15T18:00:32.827Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Queen"},"datePublished":"2022-04-03T01:26:12.42Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Sheada Karps"},"datePublished":"2022-03-28T04:27:19.817Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-03-28T13:51:55.716Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"leslie watson"},"datePublished":"2022-03-27T23:01:07.109Z","reviewRating":{"@type":"Rating","ratingValue":"4","bestRating":"5"},"reviewBody":"The doctor and sales person was awesome Great experince with them. The only complaint was Trish in the eye exam part. She didnt know how to process Care credit. She basically called me stuipid and wouldnt ask for help. I know they can use the card for eye exam cuz i have done it before. The rest of the service was excellent even though the store was busy. I love the attention to detail and making sure my daughter was informed and the complements on the new glasses she is getting.","comment":{"@type":"Comment","name":"","datePublished":"2022-03-28T15:50:03.285Z","text":"Thank you for your review. We are sorry to hear that your experience at LensCrafters did not meet your expectations. We strive to deliver the best service in the industry. Please go to https://www.luxotticacustomercare.com/lenscrafters to follow up so we can work to correct this issue."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Rose Jones"},"datePublished":"2022-03-12T00:10:28.958Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great experience. I was delt with professionally and as next customer in order, I felt prioritized for my visit. Excellent service. I will absolutely recommend them. I also will use Lens Crafters for all my future eye care from now on.","comment":{"@type":"Comment","name":"","datePublished":"2022-03-16T18:41:57.536Z","text":"Thank you for your review. Our associates are some of the best around and we are always happy to hear our customers feel the same!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Joseph Miglino"},"datePublished":"2022-03-08T18:59:16.335Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Amazing staff, got what I needed quick with no hassles.","comment":{"@type":"Comment","name":"","datePublished":"2022-03-10T18:08:05.836Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Justin"},"datePublished":"2022-03-04T00:39:20.363Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Helpful and friendly staff that made sure I found my way to the eye exam area quickly instead of standing around April and Sheri were able to answer my questions and help me find the right frames","comment":{"@type":"Comment","name":"","datePublished":"2022-03-04T17:25:35.682Z","text":"Hi! Thank you so much for your review. We are excited to hear that April and Sheri were able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Manny Matta"},"datePublished":"2022-02-27T04:16:32.84Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Sarah the manager was great. She showed great customer service was very attentive and helped me choose a nice pair of frames. Overall experience was great.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Christie Washington"},"datePublished":"2022-02-20T20:54:16.996Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-02-21T21:50:29.729Z","text":"Great to hear! We appreciate your review and hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Paula Niemi"},"datePublished":"2022-02-19T23:46:21.661Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I liked that I was able to look around and pick my frames and I was given all the info needed to make a good decision on my glasses.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Leticia Sanchez"},"datePublished":"2022-02-11T21:44:19.727Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I was greeted at the door right away I had a amazing experience Cruz help me find the perfect glasses not one but two and was very attentive to what it was I wanted for each pair.","comment":{"@type":"Comment","name":"","datePublished":"2022-02-14T14:17:15.854Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Sonia casas"},"datePublished":"2022-02-09T21:43:12.882Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Excellent customer service. Very professional I highly recommend this place","comment":{"@type":"Comment","name":"","datePublished":"2022-02-10T20:54:30.889Z","text":"Awesome to hear! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Mike Tarsus"},"datePublished":"2022-02-04T01:53:49.694Z","reviewRating":{"@type":"Rating","ratingValue":"4","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-02-04T15:54:13.269Z","text":"Great to hear! We appreciate your review and hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ikram Williams"},"datePublished":"2022-02-02T23:14:08.839Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-02-03T18:41:39.076Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ty Dahlgren"},"datePublished":"2022-01-24T22:06:04.846Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Oz has been very helpful and patient.","comment":{"@type":"Comment","name":"","datePublished":"2022-01-25T20:46:56.31Z","text":"Great to hear! We appreciate your review and hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"C Johnson"},"datePublished":"2022-01-22T23:58:10.037Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"This store has amazing customer service! I had a few people helping me throughout the visit and Vanessa helped me with my contact lens placement. They all have such great and professional attitudes and are also very patient. Vanessa helped me with all the trial & errors! Thank you for your patience. It was a great experience and I highly recommend this LensCrafters, by FAR!","comment":{"@type":"Comment","name":"","datePublished":"2022-01-28T16:21:09.741Z","text":"Hi! Thank you so much for your review. We are excited to hear that Vanessa was able to help make your experience in Lens Crafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Derrick"},"datePublished":"2022-01-10T20:05:03.934Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I normally don’t like going to LensCrafters but this location makes it worth it because I’ve yet to have a bad experience. Christian is always one of the first people to greet me when I walk in the store and he’s never NOT polite or super helpful. Last week Sarah fitted me for my glasses within 5 minutes and she was very sweet too. My glasses didn’t take long to ship on and when I went to pick them up today, April made sure I was 100% satisfied with my purchase before walking out of the store. I used to go to Walmart vision center next door, but I have made the decision to switch to this LensCrafters location. I advise others to do the same! :)","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Chris Cook (Wyatt)"},"datePublished":"2022-01-09T21:49:18.08Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Love this place! I went for an exam, first time contacts and new glasses. Sherri was kind and patient with my first pair of contacts, and she made the process of buying glasses and sunglasses a lot of fun while letting me know about all my lens options.","comment":{"@type":"Comment","name":"","datePublished":"2022-01-10T19:37:58.398Z","text":"Hi! Thank you so much for your review. We are excited to hear Sherri was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Dave Cormier"},"datePublished":"2022-01-04T19:13:57.226Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Excellent Customer Service both the Eye Doctor onsite and getting glasses! Prompt and friendly service! I highly recommend the Stapley & US60, Mesa location.","comment":{"@type":"Comment","name":"","datePublished":"2022-01-05T21:15:04.622Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Mady Haas"},"datePublished":"2021-12-24T19:45:14.238Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Os was wonderful in assisting me to find a nice pair of raybans, the customer service was excellent!","comment":{"@type":"Comment","name":"","datePublished":"2021-12-30T16:51:05.771Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Dan Lidington"},"datePublished":"2021-12-22T00:53:56.44Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great location. Very professional and not pushy. Will go back again. April helped us find the perfect glasses for wife and myself","comment":{"@type":"Comment","name":"","datePublished":"2021-12-22T15:23:08.075Z","text":"Hi! Thank you so much for your review. We are excited to hear April was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Sherry Waddell"},"datePublished":"2021-12-06T19:37:08.953Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"This is for the Lens Crafters on Stapley in Mesa. The lenses in my old glasses, which were rimless, weren’t available at Lens Crafters, so I asked the sales staff if they would mind helping me find some rims that complimented my face shape. Without hesitation, two of the staff (One was in training) enthusiastically helped me narrow down the selection until I found some that I really liked. The purchase transaction included using my vision insurance, and everything went smoothly.\nThe staff at this store has definitely made a good impression! I told my husband about them, and next time we need an updated eye exam and glasses, we’ll just go there. :-)","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ludy Santillan"},"datePublished":"2021-12-03T21:48:11.011Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kimberley Paxson"},"datePublished":"2021-12-03T18:02:05.135Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Love love love the staff at this store! So friendly and helpful. They are very knowledgeable and go out of their way to make you feel comfortable!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"The Animated Kid"},"datePublished":"2021-12-03T17:35:39.812Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great hospitality and wonderful people!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"M M"},"datePublished":"2021-11-16T01:17:00.822Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Osbaldo and the other lady working (didn’t catch her name) were so friendly and helpful. I needed some last minute help before a trip out of town and they were able to get me exactly what I needed on really short notice. Hopefully they get the recognition they deserve!","comment":{"@type":"Comment","name":"","datePublished":"2021-11-16T14:09:41.008Z","text":"Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Talanesha Jones"},"datePublished":"2021-11-14T01:19:13.801Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"This location i truly highly recommended great customer services. They really care about their clients i came in and i had a little issue with my insurance. They took time to help me to resolve the issue they are the best. very patient great customer services very nice staff. They also have a lot of variety options of class and contacts. Thank you to the lady that took time to help me and gave me free contacts due to me having a little issue with my insurance. if you loving for a place that really care about their clients here is the place… Highly recommend","comment":{"@type":"Comment","name":"","datePublished":"2021-11-15T15:21:05.553Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jeremy Stephens"},"datePublished":"2021-11-10T01:11:29.35Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-11-10T16:54:20.344Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"April Sanchez"},"datePublished":"2021-11-08T21:31:48.602Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"All of the store associates were friendly and helpful. The associate who helped me was very personable, polite, and professional. I never felt rushed, and whenever I had questions he was happy to assist me. Thank you! 🙂","comment":{"@type":"Comment","name":"","datePublished":"2021-11-09T14:52:00.917Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Talee Luklan"},"datePublished":"2021-10-26T00:42:09.565Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-11-02T20:37:10.68Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Sheila H"},"datePublished":"2021-10-24T03:50:14.848Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-10-29T19:17:50.811Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jennifer Schafer"},"datePublished":"2021-10-23T02:45:58.735Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I arrived a little early and they were able to bump up my appointment instead of having me wait, and every person I spoke with was friendly and helpful. I would absolutely come here again for glasses and exams.","comment":{"@type":"Comment","name":"","datePublished":"2021-10-29T15:56:36.593Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"J. Pliego"},"datePublished":"2021-10-21T18:51:39.687Z","reviewRating":{"@type":"Rating","ratingValue":"4","bestRating":"5"},"reviewBody":"Lens Crafters Mesa Grand is the spot! Had a great experience starting with the ladies and gentlemen at the front, the tech was very friendly and social as well. Whatever questions I had, she would politely and kindly answer. The doctor was awesome. I liked that he took the time to show us the photos of our eyes and how he explained what we were looking at. He also did not mind me asking any questions, as to where other doctors I have experienced looked at me wanting to tell me to \"shut up already.\" Had my glasses in less than a week. Sheree and Sarah were great in helping my son and I with our glasses. Thanks ladies.","comment":{"@type":"Comment","name":"","datePublished":"2021-10-25T21:13:16.843Z","text":"Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Annie Westbrooks"},"datePublished":"2021-10-19T19:38:56.578Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The staff was very friendly and patient with me as I chose my new glasses. I tried on many types, they didn't rush me at all. Fabian and Sarah helped me and gave me much appreciated opinions on styles for my face shape. I will continue to shop at this location.","comment":{"@type":"Comment","name":"","datePublished":"2021-10-21T20:24:10Z","text":"Thank you for your review. Our associates are some of the best around and we are always happy to hear our customers feel the same!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Monique Carter"},"datePublished":"2021-10-19T03:38:01.536Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-10-19T19:49:22.983Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Marshall Foschini"},"datePublished":"2021-10-17T19:37:04.029Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-10-18T19:04:28Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Su Chao"},"datePublished":"2021-10-13T22:38:46.692Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Christian was very courteous and helpful when I stopped by to get another pair of safety glasses for work. I ended up selecting the same one I got last year because of the fit and good workmanship.","comment":{"@type":"Comment","name":"","datePublished":"2021-10-14T16:19:05Z","text":"Hi! Thank you so much for your review. We are excited to hear Christian was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Martino Lopez"},"datePublished":"2021-10-10T21:04:00.002Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Love it here everyone was so amazing ! Thank you Makayla Barga! In and out and awesome experience!!","comment":{"@type":"Comment","name":"","datePublished":"2021-10-15T12:34:00Z","text":"Hi! Thank you so much for your review. We are excited to hear Makayla was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Brandon Thompson"},"datePublished":"2021-10-07T22:47:05.17Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-10-11T20:41:01Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"China Nelson"},"datePublished":"2021-10-06T18:34:25.959Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Sheri and the rest of the staff were great. Got my new glasses in just a few days. Highly recommended!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Delisa Good"},"datePublished":"2021-09-29T23:30:09.1Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Osbaldo was great! Very attentive and got me the best deal on my frames and lenses!!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Gloria Baca"},"datePublished":"2021-09-25T23:59:32.51Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-10-07T18:05:15Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"o5carf1sh"},"datePublished":"2021-09-25T19:45:40.494Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-10-07T14:08:10.736Z","text":"Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"zoey werton"},"datePublished":"2021-09-14T19:52:00.13Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"had such a wonderful experience at this lens crafters Dr. Andrew went above and beyond to make me feel comfortable and make sure I had the right prescription. The people at the front desk were kind and accommodating will definitely be returning and recommending to all my friends and family this location.","comment":{"@type":"Comment","name":"","datePublished":"2021-09-15T19:36:49Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Stephanie Guyton"},"datePublished":"2021-09-11T21:08:54.478Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-09-22T19:53:43Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"John Romano"},"datePublished":"2021-09-09T20:49:25.953Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Amazing Service. Sherry was the best I could have asked for. I was terribly nervous to get contacts. I never thought I had the guts to put them in my eyes. Sherry made me feel comfortable and confident and worked with me for over an hour until I could do it. She went above and beyond. the entire staff was friendly! They also told me my skin was very clean.","comment":{"@type":"Comment","name":"","datePublished":"2021-09-10T15:13:17Z","text":"Hi! Thank you so much for your review. We are excited to hear Sherry was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Fred Cummings"},"datePublished":"2021-09-06T21:30:32.068Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Really great experience!","comment":{"@type":"Comment","name":"","datePublished":"2021-09-07T18:10:45Z","text":"Hello Fred, Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Combloc Rifles"},"datePublished":"2021-09-04T21:48:59.347Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Osbaldo was a great representative. He was able to help me with all my needs, and also adjust my sunglasses that a lot of other optometrists would not want to do. LensCrafters at this location is a standup location A+ Osbaldo is A++ thank you so much for all your help I greatly appreciate it I will be returning to this LensCrafters. very happy. Thank you.","comment":{"@type":"Comment","name":"","datePublished":"2021-09-06T14:33:43Z","text":"Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ashley Polley"},"datePublished":"2021-09-04T03:50:30.99Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Everyone was really helpful and super friendly. Great place to go.","comment":{"@type":"Comment","name":"","datePublished":"2021-09-06T17:48:43Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Valencia Yazzie"},"datePublished":"2021-09-03T23:04:45.772Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-09-08T16:59:35Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Lenora Whitfield"},"datePublished":"2021-08-24T23:28:22.516Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-08-25T15:47:27Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Fahd Babelli"},"datePublished":"2021-08-15T22:54:51.045Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great customer service!","comment":{"@type":"Comment","name":"","datePublished":"2021-08-16T14:10:31Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Darryl Cook"},"datePublished":"2021-08-13T01:23:47.226Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Awesome. Os spent a lot of time with me and his co-workers helped. I wanted to try a new look and I couldn’t have done it without them! I highly recommend coming here. The whole staff was very friendly and welcoming","comment":{"@type":"Comment","name":"","datePublished":"2021-08-13T13:50:22Z","text":"Hi! Thank you so much for your positive review. We are happy we could help with your vision needs and look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jasmine Tautuaa"},"datePublished":"2021-08-07T19:15:25.747Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-08-12T20:01:19Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jennifer Bar"},"datePublished":"2021-08-07T18:29:22.369Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"April was fantastic! So patient and helpful she did a great job helping me decide for my frame. I had such a great experience will definitely be coming back next year!","comment":{"@type":"Comment","name":"","datePublished":"2021-08-11T16:59:44Z","text":"Hi! Thank you so much for your review. We are excited to hear April was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Briana Thomas"},"datePublished":"2021-08-07T18:23:14.673Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Start to finish Perfect 10","comment":{"@type":"Comment","name":"","datePublished":"2021-08-12T20:21:09Z","text":"Thank you for your review! We are happy to hear your experience was great from start to finish. We look forward to serving you again."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Bruce Verrett"},"datePublished":"2021-07-31T20:59:38.725Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"All were very nice and accommodating.\nReal good experience.","comment":{"@type":"Comment","name":"","datePublished":"2021-08-03T17:15:37Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Alfredo Colin"},"datePublished":"2021-07-23T23:24:37.7Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Super professional and very helpful. They have a plethora of styles and brands, they will definitely have something for you!","comment":{"@type":"Comment","name":"","datePublished":"2021-07-27T17:51:43Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Katrina Schuller"},"datePublished":"2021-07-22T17:59:21.212Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Best customer service. Been going to another vision place for 3yrs. LensCrafters has them beat by far. 👍 Thank you ❤️ Highly recommended.","comment":{"@type":"Comment","name":"","datePublished":"2021-07-23T16:44:54Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Stephanie Nelson"},"datePublished":"2021-07-18T01:16:00.245Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The best customer service I’ve ever had! The associate was very helpful, knowledgeable, friendly and patient. I must have tried on a 100 pairs of glasses and the associate, Sheralee was very helpful and her experience showed.\nGreat selection of frames, very clean store, easily accessible location and Sheralee and the whole staff were very nice and professional. I purchased new glasses and prescription sunglasses.\nHighly recommend this location and associate!","comment":{"@type":"Comment","name":"","datePublished":"2021-07-20T14:43:28Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kate Hendrix"},"datePublished":"2021-07-10T17:25:55.46Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"If you're just looking for glasses and have a prescription already I highly recommend the sales staff at this location. Sarah and Osbaldo were phenomenal and provided excellent service. They worked together to make me feel comfortable with my purchase. They will utilize your insurance as much as possible to lower your out of pocket.\n\nNow, as for the eye exam that was a different story. Get your eye exam done elsewhere. The optometrist was HORRIBLE. I had my appointment at 515PM and she was rushing me out of the office. I was right because as soon as I was done she zipped out of the store. She didn't address any of my concerns and dismissed me having any vision issues. Left with unanswered questions. Probably one of of the worst $60 I've spent.\n\nOnly reason why I give this place 5 stars is because of Sarah and Osbaldo. They deserve the recognition and customers.","comment":{"@type":"Comment","name":"","datePublished":"2021-07-14T15:46:53Z","text":"Hi! Thank you so much for your review. We are excited to hear that Sarah and Osbaldo were able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Megan Gschwend"},"datePublished":"2021-07-09T02:14:51.74Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-07-09T18:37:02Z","text":"Great to hear! We appreciate your review and hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kirby Lacy"},"datePublished":"2021-07-09T00:21:43.097Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I had a wonderful experience with Sarah. She was a delight and very insightful and knowledgeable.","comment":{"@type":"Comment","name":"","datePublished":"2021-07-09T19:18:00Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Candy Mata"},"datePublished":"2021-07-06T21:08:27.902Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very friendly! All three associates helped me pick the lens of my liking!! Made it super easy and quick!","comment":{"@type":"Comment","name":"","datePublished":"2021-07-07T16:30:59Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Felipa Ceballos Corro"},"datePublished":"2021-07-02T23:06:22.576Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Excellent service.","comment":{"@type":"Comment","name":"","datePublished":"2021-07-06T19:58:10Z","text":"Great to hear! We appreciate your review and hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Wayne Asher"},"datePublished":"2021-06-26T02:45:50.977Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great Customer Service","comment":{"@type":"Comment","name":"","datePublished":"2021-06-28T20:19:41Z","text":"Thank you for your review. Our associates are some of the best around and we are always happy to hear our customers feel the same!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Eyad Kadri"},"datePublished":"2021-06-25T08:08:02.969Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-06-25T18:17:19Z","text":"Great to hear! We appreciate your review and hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Sanna Walia"},"datePublished":"2021-06-23T20:31:53.613Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-06-24T16:02:20Z","text":"Great to hear! We appreciate your review and hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Camilla Jomarie"},"datePublished":"2021-06-21T16:36:02.743Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-06-22T16:50:38Z","text":"Great to hear! We appreciate your review and hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Andrea Soto"},"datePublished":"2021-06-20T01:15:57.453Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Staff was very friendly and helpful. Dr Abela was very informative and helped me understand all of my options. First time going here for my every day vision needs and I will definitely make this my regular from now on!","comment":{"@type":"Comment","name":"","datePublished":"2021-06-22T20:49:29Z","text":"Thank you so much for your review. Our team is some of the best around and we are always happy to hear our customers feel the same!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Maricela Hernandez Sanchez"},"datePublished":"2021-06-16T18:33:10.85Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Horrible! I just came out of the store because I had an appointment, just for this lady to tell me they didn't accept my insurance. I tried calling them before arriving and they didn't answer because I guess I had the main line. She said she called me 2 times, yeah right! And said that the line didn't come through. It doesn't because my line blocks unknown callers but it let's you leave a message and I never got a called, I'm pretty sure I left my email and didn't get anything from them.","comment":{"@type":"Comment","name":"","datePublished":"2021-06-21T14:09:03Z","text":"Thank you for your review. We are sorry to hear that your experience at LensCrafters did not meet your expectations. We strive to deliver the best service in the industry. Please go to https://www.luxotticacustomercare.com/lenscrafters to follow up so we can work to correct this issue."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Vera Perez"},"datePublished":"2021-05-26T17:45:28.884Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I walked in the store this morning to have my husband’s glasses screw put back on the frame and they had excellent customer service, Chris did not hesitate to assist and Sheri was so friendly. I would highly recommend this store to my family and friends.","comment":{"@type":"Comment","name":"","datePublished":"2021-05-27T15:18:21Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"SHAWNA ASHE"},"datePublished":"2021-05-22T22:27:22.776Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Amazing service! April and her staff spend the time to truly care about us and understand the needs of their customers. The high tech equipment provides a smooth and fun experience when taking the exam. Very impressive!","comment":{"@type":"Comment","name":"","datePublished":"2021-05-24T20:11:44Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Cool Kid"},"datePublished":"2021-05-18T18:10:02.214Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-05-18T20:36:46Z","text":"Great to hear! We appreciate your review and hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Lynn Morgan"},"datePublished":"2021-05-11T17:35:01.59Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"The worst experience ever. Customer service ALL time worst. Tried setting up appt and staff were just blank. Manager was worst and ended stating she didn’t need my business. Manager finds that her staff is correct. Staff was scheduling my child under a different name. Their error. Worst mistake trying to deal with unprofessional people.","comment":{"@type":"Comment","name":"","datePublished":"2021-05-12T13:38:49Z","text":"Hello Lynn,\nThank you for contacting us regarding your experience. I am providing you with the link to our Luxottica Cares Form. This form will request all necessary information, so that we may address your concerns as quickly as possible. To access the form, please visit:\nhttps://www.luxotticacustomercare.com/lenscrafters"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Arditha Ferdinand"},"datePublished":"2021-05-09T02:48:51.439Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Sarah was amazing! She assisted me with finding the right frames and ensuring proper fit on two occasions. She is the epitome of kindness and professionalism. Her customer service abilities far surpassed my expectations. Thank you Sarah!!","comment":{"@type":"Comment","name":"","datePublished":"2021-05-10T20:42:28Z","text":"Hi! Thank you so much for your review. We are excited to hear Sarah was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Zak Marayati"},"datePublished":"2021-05-06T22:12:08.048Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Lens crafters team is good and nice , However\n\nI had a vision exam with Dr Andrew Abela on site I felt extremely rushed im/out for vision exam , he was rude on interrupting as just rushing and pretending to be busy while no one or other appointments booked at that time . I got wrong prescription, and. I am unhappy with the result and glasses Horrible experience won’t come back for that. Will need to report to the board","comment":{"@type":"Comment","name":"","datePublished":"2021-05-07T14:47:08Z","text":"Thank you for your review. We are sorry to hear that your experience at LensCrafters did not meet your expectations. We strive to deliver the best service in the industry. Please go to https://www.luxotticacustomercare.com/lenscrafters to follow up so we can work to correct this issue."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Golio Endeavors"},"datePublished":"2021-05-06T18:50:30.703Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The employees were very patient, thorough and polite throughout. Also, in this time of COVID, they took appropriate precautions. I was very pleased with my experience.","comment":{"@type":"Comment","name":"","datePublished":"2021-05-07T15:46:18Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kiana"},"datePublished":"2021-05-05T00:11:27.226Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Mauricio was so helpful and had amazing customer service skills. Would definitely recommend this location.","comment":{"@type":"Comment","name":"","datePublished":"2021-05-05T13:58:58Z","text":"Hi! Thank you so much for your review. We are excited to hear Mauricio was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Priscilla T"},"datePublished":"2021-04-24T00:52:12.379Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great customer service! Came here not believe if they fix glasses for free and they do! Thanks Chris for the repair and overall great staff!","comment":{"@type":"Comment","name":"","datePublished":"2021-04-27T16:09:43Z","text":"Hi! Thank you so much for your review. We are excited to hear Chris was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Amanda Romero"},"datePublished":"2021-04-21T01:45:11.06Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Really nice staff and experience. Appreciate them still taking Covid precautions.","comment":{"@type":"Comment","name":"","datePublished":"2021-04-21T16:33:58Z","text":"Hello Amanda, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Roberto Arias"},"datePublished":"2021-04-19T17:42:30.227Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"great customer service by Christian.","comment":{"@type":"Comment","name":"","datePublished":"2021-04-20T19:26:42Z","text":"Hello Roberto, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Aaron G."},"datePublished":"2021-04-10T02:54:07.811Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-04-13T20:42:53Z","text":"Great to hear! We appreciate your review and hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Tina Valadez"},"datePublished":"2021-04-05T22:26:42.198Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Sheralee was AWESOME!!! Great experience here for a first timer. Quick and easy. We will definitely keep coming back. Thank you Sheralee.","comment":{"@type":"Comment","name":"","datePublished":"2021-04-06T15:35:49.147Z","text":"Hi! Thank you so much for your review. We are excited to hear Sheralee was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Gio Rodriguez"},"datePublished":"2021-03-25T19:54:01.496Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Everyone was super nice and helpful, and the girl didn't catch her name but she did wonderful for her first day!","comment":{"@type":"Comment","name":"","datePublished":"2021-03-26T15:35:50.846Z","text":"Hello Gio, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jerrie Adler"},"datePublished":"2021-03-24T02:01:26.884Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-03-24T19:12:52.651Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Loressia Max"},"datePublished":"2021-03-20T01:31:08.174Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-03-24T16:19:51.695Z","text":"Great to hear! We appreciate your review and hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Brandon McCarroll"},"datePublished":"2021-03-19T23:29:52.433Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"April was amazing! She helped and never made rushed me even when I was super indecisive! The whole crew was great I didn’t catch their names but didn’t want to leave them out!","comment":{"@type":"Comment","name":"","datePublished":"2021-03-22T20:04:34.879Z","text":"Thank you for your review. Our associates are some of the best around and we are always happy to hear our customers feel the same!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Charity Mckoy"},"datePublished":"2021-03-14T19:35:07.104Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-03-15T14:46:00.58Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"K L"},"datePublished":"2021-03-12T23:51:34.357Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-03-16T13:49:37.686Z","text":"Thank you for your review. We are sorry to hear that your experience at LensCrafters did not meet your expectations. We strive to deliver the best service in the industry. Please go to https://www.luxotticacustomercare.com/lenscrafters to follow up so we can work to correct this issue."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Randy Courtney"},"datePublished":"2021-02-28T03:54:37.244Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Chris was excellent and attentive. He performed a quick repair for free on my existing prescription sunglasses and assisted me with the purchase of new, \"backup\" pair. Highly recommend the Stapley Lens Crafters & Chris! You will be served well!","comment":{"@type":"Comment","name":"","datePublished":"2021-03-01T17:31:25.298Z","text":"Hi! Thank you so much for your review. We are excited to hear Chris was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Mark Saw"},"datePublished":"2021-02-27T17:11:14.54Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great doctor! Very informative and personable and took his time answering all questions","comment":{"@type":"Comment","name":"","datePublished":"2021-03-01T20:42:50.11Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ralph Brandt"},"datePublished":"2021-02-24T17:35:37.752Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-02-24T19:43:25.073Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Dennis Decker"},"datePublished":"2021-02-20T17:04:23.829Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very nice people and the price was good. Always had a good experience at LensCrafters.","comment":{"@type":"Comment","name":"","datePublished":"2021-02-22T20:26:36.354Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jonathan Oner"},"datePublished":"2021-02-18T20:46:04.893Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Awesome staff I will definitely shop here in the future.","comment":{"@type":"Comment","name":"","datePublished":"2021-02-19T14:49:23.187Z","text":"Hello Jonathan, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Tiffiney Yazzie"},"datePublished":"2021-02-08T13:24:34.412Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-02-09T17:49:26.201Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Karin Holden"},"datePublished":"2021-01-10T17:30:45.346Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Always get treated awesome at this location . Chris helped me when they were still at fiesta mall . He is the best ! Just purchased 2 new glasses had to return 1 due to fitting issues and I like that I have 30 days to try and change the frame . Thank you Chris !","comment":{"@type":"Comment","name":"","datePublished":"2021-01-11T16:40:30.767Z","text":"Hi! Thank you so much for your review. We are excited to hear Chris was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Hinh Tran"},"datePublished":"2020-12-17T18:37:55.449Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"The staff at the eye exam are very good. However, I was not satisfied with the customer service of the sales service when I chose to buy frames and lenses. When I came back to exchange my glasses for the first time, the saler told me that the computer system was faulty and couldn't give me a price right then and made an appointment to call me again the next morning. The next day the employee named Misty Werner called back to tell me with a very high price of new glasses, I asked her to list the details of the price, then her attitude was not satisfied. That afternoon I went back to the store and a male employee welcomed me. I asked why there are options that I didn't request but were listed in and I wanted to remove those features but the saler said he couldn't. hence I asked to return it. then I went to the store at Chandler mall, the staff here served better. And I chose lenses with the same features as before but the price is less half than Stapley's store.","comment":{"@type":"Comment","name":"","datePublished":"2020-12-18T13:46:30.471Z","text":"Hello Hinh,\nThank you for contacting us regarding your experince in store. I am providing you with the link to our Luxottica Cares Form. This form will request all necessary information, so that we may address your concerns as quickly as possible. To access the form, please visit:\nhttps://www.luxotticacustomercare.com/lenscrafters"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kriss Castle"},"datePublished":"2020-11-29T00:13:09.789Z","reviewRating":{"@type":"Rating","ratingValue":"4","bestRating":"5"},"reviewBody":"I need safety glasses for work and there is a small variety to choose from.","comment":{"@type":"Comment","name":"","datePublished":"2020-12-01T22:52:07.343Z","text":"Thank you for your review and feedback! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Payton Murrieta"},"datePublished":"2020-10-24T22:31:01.986Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"This was my first official full eye exam and first time ordering prescriptions. It was an amazing visit treated like a friend/family thank you.","comment":{"@type":"Comment","name":"","datePublished":"2020-10-26T18:07:19.647Z","text":"Hello Payton, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Gerald Garrido"},"datePublished":"2020-10-08T01:42:01.203Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2020-10-08T19:51:46.397Z","text":"Hi! Thank you so much for your review. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Solarize AZ"},"datePublished":"2020-10-06T19:58:10.722Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Everyone has always been awesome at Mesa Store, Jeanine knows her stuff!","comment":{"@type":"Comment","name":"","datePublished":"2020-10-09T14:47:29.335Z","text":"Thank you for your review. Our associates are some of the best around and we are always happy to hear our customers feel the same!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Susana Rivera"},"datePublished":"2020-10-01T19:04:17.12Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2020-10-02T16:35:48.788Z","text":"Hi! Thank you so much for your review. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jennifer Leon"},"datePublished":"2020-09-09T18:34:18.349Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very friendly staff and super professional.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Tammy Molnar"},"datePublished":"2020-08-12T19:30:26.444Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The staff is awesome.","comment":{"@type":"Comment","name":"","datePublished":"2020-08-13T16:16:12.858Z","text":"Thank you for your review. Our associates are some of the best around and we are always happy to hear our customers feel the same!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"John A. Shurr, PLLC"},"datePublished":"2020-03-19T21:17:16.854Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"LensCrafters personnel were very efficient and personable. They have repeatedly assisted me with quick repairs, as needed.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Alonso L"},"datePublished":"2020-03-06T07:19:51.12Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"diane copetillo"},"datePublished":"2020-02-21T05:27:08.147Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very friendly staff","comment":{"@type":"Comment","name":"","datePublished":"2020-02-27T16:55:27.772Z","text":"Hi Diane! Thank you for your review. Our associates are some of the best around and we are always happy to hear our customers feel the same! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Misty Werner"},"datePublished":"2020-02-07T22:22:42.08Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Everyone was helpful and friendly....I will tell all my friends to visit this location","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Abby Dieffenbach"},"datePublished":"2020-01-30T23:09:46.764Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Tesha Smith"},"datePublished":"2020-01-20T16:19:21.81Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great service! The staff here are just amazing, they helped me find the right pairs without rushing me. Everyone was very welcoming and helpful, I will be coming to LensCrafters from now on!!","comment":{"@type":"Comment","name":"","datePublished":"2020-02-02T05:13:44.472Z","text":"Hi Tesha! Thank you for your review. Our associates are some of the best around and we are always happy to hear our customers feel the same! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Alma Herrera"},"datePublished":"2020-01-14T17:10:01.128Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The reason why I put this review my experience at this location was wonderful the employees there were extremely helpful kind and generous and Very well inform. I'm definitely coming back to get my eye exam done here a little high but, I prefer it getting done the proper way and definitely it's worth the price. Also forgot To mention Christian was really awesome very Helpful. And I know I said this in person but, thank you so much!! for helping us out you made our experience for the 1time was very welcoming keep up the good work.😊","comment":{"@type":"Comment","name":"","datePublished":"2020-02-05T18:37:29.823Z","text":"Hi Alma! Thank you for your review! Our associates are some of the best around, and we are excited to hear Christian was able to help make your trip to LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"becky hatten"},"datePublished":"2019-12-31T22:49:49.39Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Loved Ljiljana Aleksic. She didn't just provide me a prescription that might work, but took the time to make sure that my answers were detailed and that the prescription was individualized. She also provided different reasons for blurred vision that could be an easy fix - eye drops/warm cloth. I really liked her. The staff was also very helpful on providing suggestions and getting the transaction completed quickly.","comment":{"@type":"Comment","name":"","datePublished":"2020-01-22T20:19:58.795Z","text":"Hi Becky! Thank you for your review! Our associates are some of the best around, and we are excited to hear Ljiljana was able to help make your trip to LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Frank Cook"},"datePublished":"2019-11-19T19:34:06.944Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great Experience. Go see Jeanine & she'll help you out. Very cool person. Ask her about Puerto Penasco.","comment":{"@type":"Comment","name":"","datePublished":"2019-11-26T15:47:44.665Z","text":"Hi Frank! Thank you for your review. We are excited to hear Frank was able to help make your experience at LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Lucy Sanchez"},"datePublished":"2019-10-18T20:27:06.604Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Been going here for a couple of year and never had a problem with staff or products.","comment":{"@type":"Comment","name":"","datePublished":"2019-10-28T17:34:28.191Z","text":"Hi Lucy! Thank you for your review! We appreciate the feedback and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Copenboro"},"datePublished":"2019-10-08T17:53:25.86Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I went in for a new set of nose pads for my glasses, one of mine had fallen off last night. Christian was very friendly and helpful. He got new pads on my glasses, cleaned them and even helped adjust them for a better fit, in a matter of 5 minutes everything was done. Overall extremely satisfied, good location, very clean, very helpful. Highly recommend going here for glasses/shades.","comment":{"@type":"Comment","name":"","datePublished":"2019-10-21T15:02:16.774Z","text":"Hi Copenboro! Thank you for your review. We are excited to hear Christian was able to help make your experience at LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Scott Burzynski"},"datePublished":"2019-08-29T06:29:57.174Z","reviewRating":{"@type":"Rating","ratingValue":"4","bestRating":"5"},"reviewBody":"Always helpful!","comment":{"@type":"Comment","name":"","datePublished":"2019-09-24T20:37:47.36Z","text":"Hi Scott! Thank you for your review! We appreciate the feedback and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Gary Cannon"},"datePublished":"2019-08-23T15:44:41.168Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"I had my script filled here. Something started peeling on my lens. I went in to find out they put a coating on the lens I didn’t ask for. They said they were not responsible. I said so you put a protective coating on my lens but ur not responsible for how good it is? They said nope. I wouldn’t suggest getting glasses here unless you’re going to change every year.","comment":{"@type":"Comment","name":"","datePublished":"2019-08-27T14:18:12.328Z","text":"Hi Gary, thank you for your review. We strive to meet all of our customers' needs and are sorry to hear about your experience. Please go to bit.ly/LC-LUX so we can follow up with you directly."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Lisa Arndt"},"datePublished":"2019-08-16T04:11:59.769Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Dick Behringer"},"datePublished":"2019-06-02T21:57:40.131Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Went in because the screw fell out of my glasses frame and a very lovely blonde lady fixed it up for free!","comment":{"@type":"Comment","name":"","datePublished":"2019-06-11T20:24:21.459Z","text":"Hi Dick! That’s great news! We appreciate your review and hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Michele Steiner"},"datePublished":"2019-04-06T03:20:49.448Z","reviewRating":{"@type":"Rating","ratingValue":"4","bestRating":"5"},"reviewBody":"I have been going to lenscrafters for over 20 years. Dr Wyman is absolutely fantastic! She goes above and beyond for you. I will continue to go there because of her.👓👓","comment":{"@type":"Comment","name":"","datePublished":"2019-04-17T18:38:13.638Z","text":"Hi Michele! Thanks for your business and your review. We are excited to hear Dr. Wyman was able to help make your experience a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Garrett Morris"},"datePublished":"2019-01-09T18:24:59.318Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Called ahead to check availability which Christian G. politely and professionally answered to get me in immediately. Got to Lenscrafter where Alissa S. took care of me and got out in 15 minutes. Great service and would recommend to anyone.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Janet Stuart"},"datePublished":"2018-12-27T03:59:44.943Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"This place is awesome. Dr. Jacqueline was so sweet and professional at the same time. The staff is very nice as well. Thank you for making my appointment easy to deal with.","comment":{"@type":"Comment","name":"","datePublished":"2019-01-18T14:53:30.8Z","text":"Hi Janet! Thanks for your review. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Charlene Love"},"datePublished":"2018-11-14T18:23:13.189Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Laurie Woodcock"},"datePublished":"2018-11-10T04:35:38.32Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Thank you Dr. Beebe, Pearson Eyecare Group and LensCrafters for a WONDERFUL experience! Kassy pulled various frames for me and selected additional frames she thought would look nice on me. She is patient and quite experienced with knowing what frame fits your face best. As we were looking at more brands and styles, Alissa, another associate pulled a frame that was in the drawer and they were exactly what I was looking for...they are PERFECT! She did my eye measurements, is experienced and talented in her profession. Truly...she is AWESOME!\n\nMiracle, who does your pre eye exam is super nice and explains what each eye test is measuring. The ladies who check you out in front are friendly and go out of their way help you with your insurance complexities.\n\nThe Optometrist, Dr. Marissa Beebe is very thorough and explained in detail about the purpose of the eye photos and what the eye photos should look like if everything is normal. She indicated what the photos would look like if you are beginning to have possible future eye concerns. She is knowledgeable about contacts and is confident that she can find a contact that can work for me. I am looking forward to having contacts that I can actually see with and they will feel comfortable on my eyes. Thank you for your OUTSTANDING CUSTOMER SERVICE!! Laurie","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Katy V."},"datePublished":"2018-06-01T00:55:40.082Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I really had a great experience here! The assistants that helped me put in contact lenses for the first time were very helpful and patient with me since I'm struggling to put in the lenses, which is common and expected. I'm very grateful to have really good eye insurance and I got some Versace brand frames I liked and got in and out quickly.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Chewy Bit Art"},"datePublished":"2017-10-05T18:56:36.245Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The staff was very helpful trying to help me sort out my insurance info, and very friendly.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Rebecca Carroll"},"datePublished":"2017-08-05T12:50:07.989Z","reviewRating":{"@type":"Rating","ratingValue":"4","bestRating":"5"},"reviewBody":"I felt very comfortable there, the staffs were very friendly and polite. I didn't have to wait long to get the process going. I will go back for my next exam.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"David Fernandes"},"datePublished":"2017-07-06T01:01:56.765Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Daniel Varner"},"datePublished":"2017-06-24T17:18:37.011Z","reviewRating":{"@type":"Rating","ratingValue":"2","bestRating":"5"},"reviewBody":"Staff very helpful and professional. Lab very slow. Maybe it's just me, but I feel that the reward for relenting to plus selling (read: giving Lenscrafters more money) should not be having to wait an extra week - almost half a month - to receive what you paid for. From a chain that used to boast you'd get your glasses \"in about an hour\".\n\nAgain, the staff was fantastic, but I will not be using Lenscrafters for my next glasses purchase due to how slow the lab is.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"WT Maher"},"datePublished":"2017-04-30T14:54:57.924Z","reviewRating":{"@type":"Rating","ratingValue":"2","bestRating":"5"},"reviewBody":"I would try a different location","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"M Jank"},"datePublished":"2017-04-17T22:11:49.465Z","reviewRating":{"@type":"Rating","ratingValue":"3","bestRating":"5"},"reviewBody":"Phone calls take a little more priority rather than customers waiting in chair.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Javier Ornelas"},"datePublished":"2017-04-16T20:05:31.8Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"They are all very professional. It is a wonderful office. I liked them at Fiesta Mall and followed them to their new location.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ethan H"},"datePublished":"2017-04-11T16:23:20.374Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I'm excited they finally moved in from Fiesta mall. I've always had great service and everyone has been friendly.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"SkooBert Kill"},"datePublished":"2017-03-24T23:37:46.848Z","reviewRating":{"@type":"Rating","ratingValue":"4","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kathleen McComsey"},"datePublished":"2017-03-11T00:12:48.28Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"I went in yesterday to have my temple protectors replaced... something I have had done a few times at the other location. The woman working (never gave me a name so I don't know it, it was opening yesterday) took my glasses in back to replace the temple protectors, no problem.... when she came back, she put them on my face, asked me how the felt, and hurried me out. I thought it was because she seemed to be the only one working and it was busy. I got home and a corner of the frames are broken. I contacted the company that makes the vintage frames, and they no longer make them. I dont make very much and saved for these for a long time. The lenses (purchased at lenscrafers) were almost $400... I can't use the glasses or the frames now. If I could give 0 starts I would... I am totally devastated.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Heather Oring"},"datePublished":"2017-02-07T01:11:28.854Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I came to this location after a frustrating experience at my usual LensCrafters of 8+ years. Jeanine helped me the moment I walked through the door. She listened to me and helped me get exactly what I needed. In the end, I found frames that I liked even better that weren't in the selection of the other location. She wasn't pushy at all and the transaction was smooth and fast! The other employees working were super nice and giving the same great service to their customers. It was an overall great experience. I wish all my errands and shopping trips could be his great. This is now my new go-to location. Thank you SO MUCH Jeanine!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ryan Nemger"},"datePublished":"2017-01-13T16:47:52.247Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Quick, easy and helpful.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Sam Ortega"},"datePublished":"2017-01-12T18:32:31.836Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Dr. W is awesome, the staff is nice and the prices are on the little expensive side, but we were happy with what we left with. They take their time to make sure you look good in what you chose.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jessica M"},"datePublished":"2016-11-17T22:23:15.2Z","reviewRating":{"@type":"Rating","ratingValue":"2","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ethan Truman (Osvetnik1138)"},"datePublished":"2016-10-30T18:29:06.755Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"This location is awesome, and it has MOVED! They are located at Mesa Grand, just off of US 60 and S Stapley Dr.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Suslov Sergei"},"datePublished":"2016-06-12T15:39:45.078Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Wonderful! Got great glasses! Sergei","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Vince Evans"},"datePublished":"2016-04-24T19:28:14.21Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"On a recent business trip to Phoenix, I needed my sunglasses fixed and had purchased them at a LensCrafters in Florida. I found this location and was fortunate to find Chris and his colleagues in the store late on a Wednesday evening. Not only did he go out of his way to repair the sunglasses, he cleaned my reading glasses and gave me some advice on golf sunglasses....a very knowledgeable and highly personable man. And he didn't charge even though I was willing to pay....I highly recommend this crew. Thanks Chris for your professionalism and courtesy!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Sheryl Bateman"},"datePublished":"2015-10-19T03:31:12.125Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"My daughter has a very strong prescription, so it is hard for her to live without her glasses. She lost them on a weekend, and we were anxious to find a place that could quickly replace them. Most of the time it takes about 2 weeks to get her prescription filled. LensCrafters was able to fill her prescription on a Sunday, and it only took an hour. On top of that, the customer service was excellent. Charles and Holly were very patient and thorough even though it was almost closing time when we came. They continued to be kind, helpful, and professional even after they found out we were buying the cheapest frames and lenses.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Cristian G"},"datePublished":"2015-08-06T02:40:48.287Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"I came here after 7 PM and it was closed, even if they work until 9PM","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Adriana O"},"datePublished":"2015-08-02T03:51:56.339Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Horrible! This place is all about making money. Hidden fees. Getting authorization from your insurance takes forever. We had to just leave and they called us. We just decided to go somewhere else. They also said that the visit would be a certain amount and we paid double for just exams because of all the up selling and you find out your charges at the end. I'm just so dissatisfied, they really do nothing to make you feel comfortable. Just a bunch of commission trying to be made. Would not recommend this business.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Gloria Estrada"},"datePublished":"2015-06-28T03:28:30.047Z","reviewRating":{"@type":"Rating","ratingValue":"3","bestRating":"5"},"reviewBody":"Closed early, it's not even 8:30 & the doors are closed, lights are off & no one around. If the times have changed they should have updated that","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jianhua Huang"},"datePublished":"2014-11-04T21:25:02.664Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Zero star if possible. I have my eye exam and a new pair of glasses there. But the degree is a little higher than what I expect. Then when I went back to changed my glasses, the manager is rude. She just want me to upgrade the lens to higher level, so that they can make more money. After I said no, she just want to push me out! This store never care about the customers feeling. They only care about money.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Russell V"},"datePublished":"2014-02-26T22:13:53.157Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Poor customer service. Will not sell contacts to you close to the end of your prescription date. Cite some unnamed \"law\" that prevents them from selling you contacts as your prescription is about to expire.\n\nWould not actually say what law this is, must be the law of needing to perform more eye exams for the cash it brings in.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Dayton Harris"},"datePublished":"2013-12-31T23:42:26.476Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Incredible! I called in to get some eye trouble diagnosed. Charlene answered my call and was EXTREMELY helpful and kind. She got me right in with a doctor, and was very thoughtful and explained everything to me very well. The people here definitely take their job seriously and go the extra mile. This is the first review I've ever written. That's how impressed I was!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}}]</script><script type="application/ld+json">[{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ty"},"datePublished":"2025-03-03T01:03:43.85Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Not sure why all the bad reviews.. I did not have a bad experience and would recommend this location. Had my eye exam today with Dr. Qualls. My other eye doctor no longer accepts my vision insurance since I changed my medical insurance plan for 2025..so I made a appt here and I had a good experience! The staff for the exam part was friendly and nice, no issues. I plan on seeing Dr Qualls again next year for my exam. My doctor answered all my questions and took his time and he didn’t rush. The lady that helped me with my glasses purchase was also helpful and patient.\n\nThanks again for all the help!\n\nTy","comment":{"@type":"Comment","name":"","datePublished":"2025-03-04T05:39:05.214Z","text":"Thank you for your review! \nWe are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. \nWe hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jennifer Velazquez"},"datePublished":"2025-02-23T15:28:07.451Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"I had the worst experience at any eye glass place yesterday at this location. I have been wearing glasses for 30+ years and have never encountered any issues with my insurance or getting glasses. The eye exam part of the store was amazing. I had zero issues with my eye appointment or my insurance. The sales people in the eyeglass store however were the most unwelcoming and unhelpful sales people I’ve ever encountered in my life. I have been to this exact location for the past 3 years with zero issues. The sales people were always so helpful and welcoming. I was told I couldn’t buy glasses because my phone number didn’t match in the system. Mind you I have been to this exact location, have had the same insurance (even if it’s renewed, I haven’t changed jobs or insurance companies) and phone number (for the last 10+ years) and was told to call my insurance provider. I did so which they proceeded to tell me the store had to call. The salesclerk did not attempt to add my information back in the system or offer any other alternative than to also call my insurance company for them to tell her the same thing. I do not recommend going to a place where the salespeople act like they are doing you a favor by doing their job. They just lost a $300 or more sale for their store. If you do not value customer service when getting an important and costly service done than by all means please go here.","comment":{"@type":"Comment","name":"","datePublished":"2025-02-28T21:52:32.921Z","text":"Thank you for your review. We are sorry to hear that your experience at LensCrafters did not meet your expectations. We strive to provide the best customer service in the industry. Please go to www.luxotticacustomercare.com/lenscrafters/careform so we can work to correct this issue for you."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Paul Egert"},"datePublished":"2025-01-26T00:47:13.205Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I needed an emergency repair after a lens fell out of my glasses and I couldn’t drive home. KC fixed me right up and was so pleasant to work with. Thanks!","comment":{"@type":"Comment","name":"","datePublished":"2025-01-27T01:24:31.598Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Oliver Wolflig"},"datePublished":"2025-01-24T17:06:08.768Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"This was my first experience getting glasses and it was very smooth and easy. Everyone was so friendly and helpful from the optometrist to picking up the glasses. Nanette was especially helpful and kind throughout the whole process. I will continue to refer people here because of the great experience!","comment":{"@type":"Comment","name":"","datePublished":"2025-01-25T03:10:53.574Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Life Uncanned"},"datePublished":"2025-01-24T03:30:16.355Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great price. On one of my constructions jobs I had to take my glasses off for a tight space which ended up leading to them being stepped on by my coworker. Insurance only pays for 1 pair a year so it had to be out of pocket. I wanted the same pair of Oakley frames that aren’t cheap. I worked with Traci and she gave me a great deal on a new pair of glasses and was able to reuse my original lenses. I figured I’d be paying $800 for new pair. I got such a good deal that I refused to let my coworker pay for them.","comment":{"@type":"Comment","name":"","datePublished":"2025-01-25T01:56:00.315Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Gina Williamson"},"datePublished":"2025-01-23T03:23:34.831Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I’m new to Arizona and I’ve been so terrified to find all new places, eyes, doctor, and dentist….. I’m glad that I picked this LensCrafters! I had an amazing experience from Traci and her staff! They helped me pick out the perfect glasses and even helped with a second set of lenses!! The old location was okay and this one is way better!! Such amazing customer service! Thank you all so much!","comment":{"@type":"Comment","name":"","datePublished":"2025-01-24T02:23:36.596Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Claire LuzHoxsie"},"datePublished":"2025-01-23T01:19:27.164Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I had the most amazing experience at LensCrafters thanks to Nanette! She was incredibly knowledgeable, kind, and patient throughout the entire process. Nanette went above and beyond to ensure I understood all of my options, and she helped me pick out the perfect pair of glasses. She even helped me utilize a deal they had going on, saving me 50% off my second pair—which turned out to be the cutest sunglasses!\n\nI’ve been eyeing a pair of sunny frames for a while and was surprised to find that LensCrafters carries luxury brands like Prada and Versace. Thanks to Nanette’s help, I got exactly what I wanted, and I couldn’t be happier with my choices. Her friendly demeanor and expertise made what could have been a stressful experience so enjoyable. If you’re visiting this location, ask for Nanette—you won’t be disappointed! She truly made my day, and I’ll definitely be coming back because of her exceptional service.","comment":{"@type":"Comment","name":"","datePublished":"2025-01-24T01:40:29.947Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Denise"},"datePublished":"2025-01-21T00:44:20.522Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"I’ve been going to LensCrafters for many years since they left fiesta mall. This location has turned into a complete joke. The sales lady that helped me was a complete moron charging me for extras without even going over what each add-on cost. Every time I’ve come to LensCrafters, every sales associate has gone over the cost of each add-on before I pay, but according to the manager Tracy they don’t do that ?! Be careful if you get Nanette. she is a liar and she will add on charges to meet her sales goal. Review the charges before you actually pay for the glasses or you will regret it. Throw the entire store away! Lol smdh","comment":{"@type":"Comment","name":"","datePublished":"2025-01-22T08:54:55.054Z","text":"Thank you for your review. We are sorry to hear that your experience at LensCrafters did not meet your expectations. We strive to provide the best customer service in the industry. Please go to www.luxotticacustomercare.com/lenscrafters/careform so we can work to correct this issue for you."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kathleen Scataglini"},"datePublished":"2024-12-08T06:00:13.435Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Today, I rushed from the crowded grocery store to make my 2:40 pm appointment. I arrived at 2:45. The receptionist (at the eye doctor) said: \"I am sorry, you will have to reschedule: you are late.\".\nOh, I am going to re-schedule--at another business. I left wondering if the owner knows the receptionist turns his clients away so easily.","comment":{"@type":"Comment","name":"","datePublished":"2024-12-09T18:10:21.826Z","text":"Thank you for your review. We are sorry to hear that your experience at LensCrafters did not meet your expectations. We strive to provide the best customer service in the industry. Please go to https://luxotticacustomercare.com/lenscrafters/careform so we can work to correct this issue for you."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Devil Hunter"},"datePublished":"2024-11-26T17:13:49.119Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The staff is knowledgeable of the products, friendly and helpful","comment":{"@type":"Comment","name":"","datePublished":"2024-12-04T19:33:48.621Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jim Rudzinski"},"datePublished":"2024-11-21T02:57:33.561Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-11-26T21:56:39.341Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"William Veres"},"datePublished":"2024-10-13T21:37:43.651Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Fantastic!!! Friendly doctor and staff. Great product. Fast. Would highly recommend!","comment":{"@type":"Comment","name":"","datePublished":"2024-10-15T19:03:45.259Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Madelyn Given"},"datePublished":"2024-10-01T03:34:10.731Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Horrible Communication with the workers there . I had an eye on September 4th and I just now got my glasses. The only reason why I found out what was wrong with my order of glasses being made was from me calling the store myself. And I have been wearing glasses for over ten years and never have had the worst of experience. I definitely don’t recommend coming to this location for glasses . All you get is excuses on why the glasses are late","comment":{"@type":"Comment","name":"","datePublished":"2024-10-02T18:42:33.038Z","text":"Thank you for your review. We are sorry to hear that your experience at LensCrafters did not meet your expectations. We strive to provide the best customer service in the industry. Please go to https://luxotticacustomercare.com/lenscrafters/careformso we can work to correct this issue for you."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Robyn Elbanhawy"},"datePublished":"2024-09-27T18:07:06.11Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-10-03T19:51:28.583Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Stephanie Chapman"},"datePublished":"2024-09-15T20:02:43.972Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I didn't get anyone's names, but my husband and I went in on Thursday, September 12th, and EVERYONE was amazing. I haven't had my eyes checked in 20 years because it was such an awful experience. Thank you so much for making it so easy and being so kind! I can't wait to get my glasses!","comment":{"@type":"Comment","name":"","datePublished":"2024-09-20T17:22:29.35Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Lucio V"},"datePublished":"2024-09-14T17:58:33.192Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Walked in the lady was working with another customer. Looked around for about 5-10 minutes didn’t even get acknowledged, couldn’t even say I’ll be right with you, nothing no customer service here at all just walked out. Do yourself a favor and find somewhere else","comment":{"@type":"Comment","name":"","datePublished":"2024-09-16T19:57:34.95Z","text":"Thank you for your review. We are sorry to hear that your experience at LensCrafters did not meet your expectations. We strive to provide the best customer service in the industry. Please go to https://luxotticacustomercare.com/lenscrafters/careformso we can work to correct this issue for you."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Teresa MamaT"},"datePublished":"2024-09-06T18:16:39.762Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Everyone was so friendly.\n~Mamatpp","comment":{"@type":"Comment","name":"","datePublished":"2024-09-20T17:15:13.02Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Phong Tran"},"datePublished":"2024-08-01T00:30:42.822Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Have to back here to reduce my review to 1 star (from 5). I have company pay prescription with premium progressive glass but reading focal point has made too low, i have to lift the glass up to have a clear reading. Asked to redo, they’ve done the 2nd time without any change. The manager said you only have this progressive, we have wider progressive but your company only pay for this (what’s going on here???). She insisted they did it right, there is nothing wrong. That’s mean my expectation is wrong LOL.\nP/S: the previous 5 stars is still there for previous team. The current staffs are only focus to up sales, make money from customers and seem like don’t really care about customers experience. Gonna move my family to another store, another brand, never come back.\n\n———————————\nMy son’s glasses was damaged yesterday. I bring it here expecting a new replacement but I was surprised that they help me fix for free. People were nice and very friendly!","comment":{"@type":"Comment","name":"","datePublished":"2024-08-02T00:15:48.908Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Cr Gb"},"datePublished":"2024-07-24T19:06:36.517Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-07-25T06:14:19.935Z","text":"Thank you for your review. We are sorry to hear that your experience at LensCrafters did not meet your expectations. We strive to provide the best customer service in the industry. Please go to http://ms.spr.ly/6265lXZ79 so we can work to correct this issue for you."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Nicole Santana"},"datePublished":"2024-07-19T19:18:36.991Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great customer service! My husband went in looking for something very specific. The sales assistant was very patient and knowledgeable, not only did we purchase one pair but two! Highly recommend!","comment":{"@type":"Comment","name":"","datePublished":"2024-07-21T00:29:19.283Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Moores"},"datePublished":"2024-07-19T00:12:53.11Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great experience through the whole process. Will highly recommend to others.","comment":{"@type":"Comment","name":"","datePublished":"2024-07-20T00:17:00.354Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Camila Ruby"},"datePublished":"2024-07-15T00:07:00.316Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-07-16T00:17:58.07Z","text":"Thank you for your review. We are sorry to hear that your experience at LensCrafters did not meet your expectations. We strive to provide the best customer service in the industry. Please go to http://ms.spr.ly/6263lONjZ so we can work to correct this issue for you."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Sophia Gurdian"},"datePublished":"2024-07-15T00:05:50.049Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-07-16T00:16:19.737Z","text":"Thank you for your review. We are sorry to hear that your experience at LensCrafters did not meet your expectations. We strive to provide the best customer service in the industry. Please go to http://ms.spr.ly/6267lONZ1 so we can work to correct this issue for you."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Yessy Gurdian"},"datePublished":"2024-07-15T00:05:12.658Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-07-16T00:14:39.874Z","text":"Thank you for your review. We are sorry to hear that your experience at LensCrafters did not meet your expectations. We strive to provide the best customer service in the industry. Please go to http://ms.spr.ly/6265lONXv so we can work to correct this issue for you."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Carlos Gurdian"},"datePublished":"2024-07-14T23:56:15.351Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"I been I customer of this location over 10 years. And a customer for lensCrafter 20 years. For 3 times in a row the lences break in their own. I brought this to their attention in the resolution is to keep buying the protection plan. I don't feel I should be buying a protection plan just to cover for low quality service for which a pay full price. So, my self, my 2 daughter and wife are not longer getting our glasses from this location.","comment":{"@type":"Comment","name":"","datePublished":"2024-07-16T00:09:42.784Z","text":"Thank you for your review. We are sorry to hear that your experience at LensCrafters did not meet your expectations. We strive to provide the best customer service in the industry. Please go to http://ms.spr.ly/6261lON6W so we can work to correct this issue for you."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Valerie Dee"},"datePublished":"2024-07-11T00:25:44.619Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Everyone was very helpful. They made it a breeze to checkout.","comment":{"@type":"Comment","name":"","datePublished":"2024-07-12T00:17:39.994Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Angela Jones"},"datePublished":"2024-07-01T00:52:47.414Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"From the eye exam to the choosing of options for eyewear, everyone was very friendly and helpful. 😊👍","comment":{"@type":"Comment","name":"","datePublished":"2024-07-02T03:56:00.913Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Traci"},"datePublished":"2024-06-08T16:43:48.032Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great service and amazing team! Very helpful. Thought me how to use my progressive lenses 🤓","comment":{"@type":"Comment","name":"","datePublished":"2024-09-13T19:57:13.43Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!   Thank you for being a valued Lenscrafters customer."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Elizabeth S"},"datePublished":"2024-06-01T19:44:22.006Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Receptionists are extremely unprofessional","comment":{"@type":"Comment","name":"","datePublished":"2024-06-02T06:14:07.552Z","text":"Thank you for your review. We are sorry to hear that your experience at LensCrafters did not meet your expectations. We strive to provide the best customer service in the industry. Please go to http://ms.spr.ly/6264YlzlG so we can work to correct this issue for you."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Terri Moh"},"datePublished":"2024-04-17T20:04:34.639Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"My first exam with LensCrafters. Easy to make appointment. Efficient check in, taken back quickly for exam. Dr Carroll friendly, explained well and answered all my questions. My husband and I were both examined and out the door in an hour 👍","comment":{"@type":"Comment","name":"","datePublished":"2024-04-18T03:51:10.914Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Caleb Wuertenberg"},"datePublished":"2024-04-15T19:43:22.636Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Had a great experience with the entire process from eye exam and picking out my new glasses. Was seamless and would highly recommend. Tonae was great!","comment":{"@type":"Comment","name":"","datePublished":"2024-04-16T03:56:46.796Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"jerry warsocki"},"datePublished":"2024-04-06T03:44:19.586Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Staff was very professional and friendly, thanks for my eye care.","comment":{"@type":"Comment","name":"","datePublished":"2024-04-07T01:01:24.441Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Michael Malone"},"datePublished":"2024-03-17T21:43:04.319Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"This is Sally Malone. I came in on 3/4/24, had my eyes checked by Dr Carroll and it was a great experience.\nNext I walked over to pick out my glasses and had another great experience.\nI want to thank Quinn, Shea and Aaron for the help with picking my glasses out. They were professional, patient and very knowledgeable. This is the reason I'll always come back.","comment":{"@type":"Comment","name":"","datePublished":"2024-03-18T10:47:02.509Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Christina Grist"},"datePublished":"2024-03-11T21:37:29.484Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I may have already posted a review, not sure. I really, really like this office. It is welcoming, the staff are friendly, courteous, and they know what they are talking about. Truly exceptional!","comment":{"@type":"Comment","name":"","datePublished":"2024-03-12T06:46:38.047Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"PAULA C"},"datePublished":"2024-03-07T21:44:01.407Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"This place is everything. Love the service they provide.","comment":{"@type":"Comment","name":"","datePublished":"2024-03-08T06:15:19.512Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Nathan Gess"},"datePublished":"2024-03-05T18:48:25.566Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Loved my visit! The Licensed Optician, Tonae was polite, professional, and gave above and beyond advice for our experience","comment":{"@type":"Comment","name":"","datePublished":"2024-03-06T03:56:45.838Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Resse Mcclain"},"datePublished":"2024-02-28T16:25:04.504Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"the store market manager that assisted me was so polite and friendly. He deserves recognition and praise for his canter and overall professionalism.","comment":{"@type":"Comment","name":"","datePublished":"2024-02-29T07:13:38.007Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"David Wright"},"datePublished":"2024-02-12T14:37:17.619Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"prompt friendly professional service!","comment":{"@type":"Comment","name":"","datePublished":"2024-02-13T08:02:14.006Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Cory Frisbee"},"datePublished":"2024-02-12T00:19:43.093Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Quinn was our sales person. He was patient, insightful,kind and has a wonderful sense of humor. He made the experience of buying glasses great.","comment":{"@type":"Comment","name":"","datePublished":"2024-02-12T01:18:36.309Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Lynda Moore"},"datePublished":"2024-01-31T20:28:20.332Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great experience!","comment":{"@type":"Comment","name":"","datePublished":"2024-02-01T04:16:06.825Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Sherry Ravenscroft"},"datePublished":"2024-01-31T17:47:15.767Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"We just had the best experience here with Patrice Cook helping us. Our mom is visiting from Wisconsin and her glasses broke. Patrice was so helpful. We highly recommend this store.","comment":{"@type":"Comment","name":"","datePublished":"2024-02-01T06:08:09.249Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Sterling Taylor"},"datePublished":"2024-01-23T21:31:00.548Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Aaron and Quinn were very helpful in getting me both a short term solution to broken glasses as well as a long term solution to broken glasses.\n\nI was able to call them, check on inventory for a very specific Rayban frame, pick up, and order the preferred color of the Rayban frame all in the same day so I wouldn’t be with broken glasses for two weeks.\n\nMy private vision office wasn’t willing to sell me the frames without purchasing new lenses which I personally find ridiculous.\n\nI’ll be giving my business to LensCrafters in the future because of this.","comment":{"@type":"Comment","name":"","datePublished":"2024-01-24T03:44:00.767Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Debbie McGivern"},"datePublished":"2024-01-22T23:23:10.001Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"I recently bought glasses at LensCrafters. I bought the protection plan because I was told that I could exchange the glasses if they were damaged or if they were not right for me. I wanted to go back to metal frames from the plastic ones that were purchased and was denied this by the saleswoman. I even offered to pay the $50 co-pay. Instead, she offered me a refund. Instead of arguing I said okay. She shorted me $25 on the refund. When I pointed this out, she blamed the computer and said she would have the manager call me. It is now 5 days later and I have not yet heard from any manager.","comment":{"@type":"Comment","name":"","datePublished":"2024-01-23T15:13:03.457Z","text":"Thank you for your review. We are sorry to hear your experience at LensCrafters did not meet your expectations. We strive to train our associates to be the best in the marketplace. Please go to http://ms.spr.ly/6267iQx9c so we can follow up and redirect your concern to appropriate person. "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Amy G"},"datePublished":"2024-01-21T21:05:13.382Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"This location was great from the moment we walked in to the moment we walked out. The technician who did my pre-testing was nice and the doctor was super friendly. Shea was helpful and very friendly when looking for glasses. This is our new lens crafters for sure. Thank you!","comment":{"@type":"Comment","name":"","datePublished":"2024-01-22T04:16:24.9Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"nick white"},"datePublished":"2024-01-20T20:29:40.948Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Osbaldo was very informative and helpful with today’s visit. That being said, he didn’t keep us there long at all and was super friendly. Highly recommend!!","comment":{"@type":"Comment","name":"","datePublished":"2024-01-21T06:07:21.912Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Dione Clichee"},"datePublished":"2024-01-03T03:23:52.84Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great customer service!! Osbaldo was easy to talk with and helped pick my frames!! You’re the best!! Thank you!!!","comment":{"@type":"Comment","name":"","datePublished":"2024-01-04T08:00:11.363Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ken Pace"},"datePublished":"2024-01-01T05:31:25.611Z","reviewRating":{"@type":"Rating","ratingValue":"3","bestRating":"5"},"reviewBody":"Overall, not a terrible experience. The salesperson was nice enough and helpful with picking out frames. However, make sure to check your receipt carefully - an \"eyewear protection plan\" (for an additional $35) was added to my order without my knowledge.","comment":{"@type":"Comment","name":"","datePublished":"2024-01-02T06:54:27.558Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Karen Parkes"},"datePublished":"2023-12-27T01:29:58.673Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Quinn was so helpful, friendly, honest and fun. He exceeded all my expectations. The doctor's office people were great, too.","comment":{"@type":"Comment","name":"","datePublished":"2023-12-28T10:29:51.394Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Samantha Eckart"},"datePublished":"2023-12-20T03:00:21.181Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jennifer Young-Mariner"},"datePublished":"2023-12-18T22:09:24.189Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Michelle Lopez"},"datePublished":"2023-12-18T14:22:58.921Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"We got our glasses very fast! The appointment was Thursday at 4pm and got the glasses Saturday at 3pm. The staff was friendly and we got to take advantage of specials even using insurance.","comment":{"@type":"Comment","name":"","datePublished":"2023-12-19T06:36:06.792Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"T B"},"datePublished":"2023-12-17T19:52:23.123Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"It was quick, painless and easy, Dr. Carrol listened, explained and I found the perfect combo for glasses! Thx!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Amanda Needham"},"datePublished":"2023-12-15T01:09:50.642Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"wendy Rodríguez"},"datePublished":"2023-12-15T00:17:23.004Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Me encanto! Osbaldo me ayudo a limpiar mis lentes que se habían puesto un poco verdes en el puente nasal y los dejo como nuevos! Lo recomiendo un montón, todos fueron súper amables y serviciales 🙂","comment":{"@type":"Comment","name":"","datePublished":"2023-12-15T01:36:32.214Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Dalia Hanna"},"datePublished":"2023-11-30T01:36:55.214Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Zero stars / worst customer service from the doctor’s office. Called 3 different times and The same lady who answered VERY very rude. She was NOT helpful in any way and hang up on me.\nNEVER coming back","comment":{"@type":"Comment","name":"","datePublished":"2023-11-30T16:40:24.27Z","text":"Thank you for your review. We are sorry to hear your experience at LensCrafters did not meet your expectations. We strive to train our associates to be the best in the marketplace. Please go to http://ms.spr.ly/6261iM27x so we can follow up and redirect your concern to appropriate person. "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Patti Summers"},"datePublished":"2023-11-28T21:53:13.022Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"LensCrafters went above and beyond the call of duty to make sure my eyeglasses are just right for me. They are wonderful people to work with. I have gone here for years and would highly recommend them in a heartbeat. Thank you for being there!","comment":{"@type":"Comment","name":"","datePublished":"2023-11-29T17:04:21.074Z","text":"Thank you for your review. We are sorry to hear your experience at LensCrafters did not meet your expectations. We strive to train our associates to be the best in the marketplace. Please go to http://ms.spr.ly/6262iMMqq so we can follow up and redirect your concern to appropriate person. "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Wayne Shinault"},"datePublished":"2023-10-28T20:12:21.787Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"1/11/25 Sad to say but the visit I had today has reduced my rating to one star and I’ll never return as a customer. Went in and was greeted by two ladies at the counter, I asked how I go about removing the scratches in my glasses and instantly I felt as though they were trying to avoid a warranty, so I don’t mind paying they are two years old. She says ok and you need to have an eye exam and I’m like my previous on file is four months old. Can’t replace the glasses without another eye exam…. Just going to use Zenni for now on. Too bad they lost Patrice…\n\n4/11/2024\nBusy Saturday! I walked in and was greeted by Patrice and I asked if she could replace my missing nose guard and the other. She took the glasses turned around and had them back to me in less than five mins. Great job! Nice to see good customer service these days.","comment":{"@type":"Comment","name":"","datePublished":"2023-10-29T03:34:24.932Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Eboi Hernandez"},"datePublished":"2023-10-27T20:22:25.335Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Our first time to LensCrafters & can’t praise them enough for their excellent customer service especially Oz for taking his time explaining the process from exam to checking our insurance, explaining all the different options & ordering my son’s glasses! Learned a lot from him, thanks Oz!","comment":{"@type":"Comment","name":"","datePublished":"2023-10-28T01:51:16.089Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Joe Rodriguez III"},"datePublished":"2023-10-08T01:07:46.48Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Aaron Rodriguez and Mariah Dumas did an excellent job. They are both very friendly, respectful, helpful and knowledgeable. If I could put 10 stars I definitely would. Highly recommend this location","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Mel G"},"datePublished":"2023-10-03T11:10:40.247Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great service with the team. They have very beautiful frames, huge selection","comment":{"@type":"Comment","name":"","datePublished":"2023-10-04T08:11:46.431Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"wes gover"},"datePublished":"2023-09-17T05:46:06.201Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great experience. Osbaldo knows his stuff. Very attentive to detail and very receptive to questions about different options. Highly recommend his services.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Rosa-Valentina Reyes"},"datePublished":"2023-09-16T21:40:22.33Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2023-09-19T21:16:34.363Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Peggy Holt"},"datePublished":"2023-09-07T19:09:39.598Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2023-09-07T19:55:15.07Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Laynie Nelson"},"datePublished":"2023-09-05T22:31:40.775Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The docs were great, and Shea up front made my experience so smooth and friendly when looking for frames. I've never gotten glasses before, and was so nervous, but she is so sweet and so personable. She made the whole experience fun and not nerve-wracking at all!","comment":{"@type":"Comment","name":"","datePublished":"2023-09-06T17:11:06.408Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Cory Barham"},"datePublished":"2023-09-05T17:34:09.227Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Tony was awesome finding the frames I wanted!","comment":{"@type":"Comment","name":"","datePublished":"2023-09-08T13:41:07.722Z","text":" Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Laurie Woodcock"},"datePublished":"2023-09-05T03:20:50.786Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I absolutely love and APPRECIATE the outstanding customer care I consistently receive when I come to this specific location! My experience this time started with a friendly phone call with employee Rob. He let me know that there was a very good Labor Day Promotion. While I was waiting on the phone, Rob looked for specific glasses and the frame size I was needing. I came in with hopes to find a nice pair of glasses that fit. This Lenscrafters has a huge inventory of name brand frames. Mariah greeted me with enthusiasm as I walked in the store. She is friendly, patient and knowledgeable about their products. She spent so much time finding the perfect glasses and best fit for me. I really appreciated Patrice the manager too. She helped me to understand how insurance works. Not only did I get one pair of glasses, but I was able to get a pair of prescription sunglasses for a reasonable price because of their great sale. Thanks for another great experience at Lenscrafters on Stapley!\nLaurie","comment":{"@type":"Comment","name":"","datePublished":"2023-09-05T15:32:45.264Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Maddie Rine"},"datePublished":"2023-08-24T02:52:24.647Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"This place is so beautiful and amazing! The selection is next level and the staff are so helpful and knowledgeable. I've never been to a LensCrafters before and it's the only place I'll ever be going for glasses now! The girl with the gold glasses and dark hair, I wish I could remember her name, was so friendly and kind. As a stay at home Mom I don't get out much and don't get much adult interaction so it was very nice and refreshing to be treated so kindly and to have good conversation. She quickly helped me find frames that I absolutely love and helped me through the process with such poise. I left so happy and relieved and with a great feeling and more energy. Please tell her thank you, she made my day much better. So go here if you want high class service, an awesome selection, and a good time.\n\nUpdate: just looked at my receipt and her name is Jannie! Thank you so much Jannie!","comment":{"@type":"Comment","name":"","datePublished":"2023-08-24T14:14:57.387Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Adriana Villa"},"datePublished":"2023-08-24T00:43:11.977Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Quinn was very professional and kind. I would recommend this location for the service and purchase of new spectacles.","comment":{"@type":"Comment","name":"","datePublished":"2023-08-24T14:28:00.75Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Austin Farr"},"datePublished":"2023-08-16T15:32:31.573Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"They have gotten my wife's prescription wrong twice. Will be looking for somewhere different from now on.","comment":{"@type":"Comment","name":"","datePublished":"2023-08-16T22:00:21Z","text":"Hi there, thank you for your review. We are sorry to hear about your experience. Please go to http://ms.spr.ly/62669MRxA to follow up so we can work to correct this issue. \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Angelina D"},"datePublished":"2023-08-07T13:26:30.285Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Never going to this place again got my glasses the first time they made my prescription once again I change my prescription again now I can't even read what the bifocal parts and then when they tell you that you have 30 days to return your glasses they come from the day did they give you then if you go again they don't start with 30 days so that means by the time you went and by the time you get your glasses because it takes 10 days your 30 days are so I said I never going to this place again but if you want to ruin your eyes more than what they are go to lens crafters and I am so mad because I paid for a prescription that doesn't work for me","comment":{"@type":"Comment","name":"","datePublished":"2023-08-08T01:39:19.438Z","text":"Thank you for your review. We are sorry to hear your experience at LensCrafters did not meet your expectations. We strive to train our associates to be the best in the marketplace. Please go to http://ms.spr.ly/62609HLAA so we can follow up and redirect your concern to appropriate person. "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Yvette Olivas"},"datePublished":"2023-07-30T01:13:45.914Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2023-08-01T13:41:03.919Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!\n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Monica O'Tool"},"datePublished":"2023-07-02T04:14:35.546Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Greeted immediately upon entering store. Invited me to look around. Courteous, friendly, looked up my insurance coverage, applied my coupons I brought in. One of the best experiences that I've ever had purchasing new glasses.\nAaron was so patient, welcoming and also accommodating. I will be going back to this store again!","comment":{"@type":"Comment","name":"","datePublished":"2023-07-19T18:46:08.187Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"JoAnn Talbot"},"datePublished":"2023-06-28T00:51:27.204Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"HIGHLY RECOMMEND - This is our 2nd year purchasing here. Even though our insurance doesn't apply here, we go back! Why?\n1) Thorough quality eye exam\n2) Service service service\nStaff is appropriately friendly, knowledgeable, honest, and customer-service oriented. They know why they're there.\n3) Quality\n4) Selection\nApril, Oswald and others have been remarkable to work with.","comment":{"@type":"Comment","name":"","datePublished":"2023-06-29T02:56:31.702Z","text":"Thank you for your review! We believe LensCrafters on South Stapley Drive is one of our best stores around. We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Home User"},"datePublished":"2023-06-24T20:09:06.636Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The Mesa Spectrum location is 5-star in customer service and product knowledge. I have visited other LenCraft locations and woudl highly recommed only this location.","comment":{"@type":"Comment","name":"","datePublished":"2023-07-13T23:57:06.451Z","text":"Thank you for your feedback! We are happy to hear about your positive experience and look forward to serving you! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ad Afiq"},"datePublished":"2023-06-20T02:31:45.431Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Nice staff","comment":{"@type":"Comment","name":"","datePublished":"2023-06-20T20:49:27.845Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Rachel James"},"datePublished":"2023-06-16T00:30:20.397Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Staff was extremely helpful and I was as able to get a replacement frame the same day! Life savers.","comment":{"@type":"Comment","name":"","datePublished":"2023-06-16T13:32:09.233Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jerrod Finley"},"datePublished":"2023-06-13T20:31:33.014Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Everything was great start to finish. The gentleman that helped me with my glasses did a great job as well.","comment":{"@type":"Comment","name":"","datePublished":"2023-07-12T20:05:18.399Z","text":" Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"shelli welch"},"datePublished":"2023-06-11T18:05:21.386Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"I have had the worst luck returning an unopened box of contacts. For 3 months now no one will help me. I will never use lenscrafters again!","comment":{"@type":"Comment","name":"","datePublished":"2023-06-12T20:24:36.025Z","text":"Hi there, thank you for your review. We are sorry to hear about your experience. Please go to http://ms.spr.ly/6267glKoh to follow up so we can work to correct this issue. "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"carlos flores"},"datePublished":"2023-06-07T21:56:04.477Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Osbaldo was amazing and was very helpful! Very nice as well.","comment":{"@type":"Comment","name":"","datePublished":"2023-06-14T15:45:56.616Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Nicholas Sauceda"},"datePublished":"2023-06-07T20:49:00.473Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Horrible experience. I had an appointment at 12. Got here at 11:56. It’s 1:48 and I still haven’t been seen by the DR. I’m going somewhere else. The people at LensCrafters were nice. No sense of urgency from the DR office. Won’t be back.","comment":{"@type":"Comment","name":"","datePublished":"2023-06-14T16:12:45.269Z","text":"Thank you for your review. We are sorry to hear your experience at LensCrafters did not meet your expectations. We strive to meet all of our customer needs. Please go to http://ms.spr.ly/6263gmMZ5 to follow up so we can redirect your concern to the appropriate person."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Katie Romo"},"datePublished":"2023-06-03T17:19:43.011Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Excellent place for eyecare needs. The doctor and the staff were friendly and efficient. The staff assisting with glasses purchases was awesome, super friendly and very helpful. We will definitely be going again!","comment":{"@type":"Comment","name":"","datePublished":"2023-07-12T18:03:06.639Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Juanita Wesson"},"datePublished":"2023-05-27T08:59:18.509Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great, fast easy experience! Great selection of glasses. Very happy with my purchase. Staff was super awesome, both doctor’s and sales side. Thank you!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Alexis Orozco"},"datePublished":"2023-05-22T01:13:29.774Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Osbaldo and April made my experience great! They were very professional and had excellent customer service. They made me feel welcomed and thoroughly explained the buying process and answered every question I had regarding my prescription. April was able to show me more affordable glasses and guided me on what was the best fit for me. She took her time and concentrated on getting me the best price possible for both my lenses and my glasses all while getting ready to close up! I didn’t feel rushed and the environment was very inviting! Osbaldo was very kind to me and to all of the customers and was very helpful. Osbaldo, April and everyone else in the office very sweet and made my experience very pleasant.\n\nDefinitely one of the best customer service experiences ive had! If you want a very knowledgeable and kind staff I definitely recommend going here!","comment":{"@type":"Comment","name":"","datePublished":"2023-06-06T19:34:24.965Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Wanda Korson"},"datePublished":"2023-05-16T15:54:00.197Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Greeted immediately upon entering store. Explained there was one person ahead. Invited us to look around. Courteous, friendly, looked up our insurance coverage. One of the best experiences I've ever had purchasing new glasses.","comment":{"@type":"Comment","name":"","datePublished":"2023-06-08T20:45:35.374Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Don Carlson"},"datePublished":"2023-05-11T16:08:57.626Z","reviewRating":{"@type":"Rating","ratingValue":"4","bestRating":"5"},"reviewBody":"It's a eye glasses spot ... not a restaurant.... so yeah of course its takeout .... and yeah your going to order ahead.. as for vegan... guess it could be . But not sure I could see my self eating glasses or contact's","comment":{"@type":"Comment","name":"","datePublished":"2023-07-08T01:41:44.078Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! \n\n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Amy Steffen"},"datePublished":"2023-05-01T23:57:37.43Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Osbaldo is Awesome, he was very helpful and attentive. He listened and cared. Dbl checked if he wasn't sure and gave us water and a snack! I appreciate his help very much. Definitely recommend this Location and Mr Osbaldo!!","comment":{"@type":"Comment","name":"","datePublished":"2023-05-04T01:06:25.458Z","text":"Hi! Thank you so much for your review. We are excited to hear that Osbaldo was able to help make your experience in LensCrafters a great one. We look forward to seeing you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"George Steffen"},"datePublished":"2023-04-30T01:49:43.163Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"My wife and I had a good experience at LensCrafters today with help from Osbaldo. Very helpful on frames and information with all new products and explanations. Will come back here again and see Osbaldo. Thank you again!","comment":{"@type":"Comment","name":"","datePublished":"2023-05-02T03:49:22.453Z","text":"Hi! Thank you so much for your review. We are excited to hear Osbaldo was able to help make your experience in LensCrafters a great one. We look forward to seeing you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Gayle Redlands"},"datePublished":"2023-04-29T22:12:11.421Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"I got my glasses within 2 weeks. My sister is still waiting for her glasses. Now going on over three weeks. And no one has contacted her. Was impressed, but now I am not.","comment":{"@type":"Comment","name":"","datePublished":"2023-06-12T22:44:59.529Z","text":"Hi there, thank you for your review. We are sorry to hear about your experience. Please go to http://ms.spr.ly/6266glOzg to follow up so we can work to correct this issue. "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Hans Burkardt"},"datePublished":"2023-04-29T22:03:38.43Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I went to the Stapley and US 60 location.\nGood supply of frames, I feel like I received a very fair deal. and great customer service.\nMy rep OZ was on point and very professional, I WILL refer him for sure.","comment":{"@type":"Comment","name":"","datePublished":"2023-06-12T22:42:11.377Z","text":"Thank you for your feedback! We are happy to hear about your positive experience and look forward to serving you! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Linda Wiseman"},"datePublished":"2023-04-29T19:36:32.726Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2023-06-10T02:14:08.498Z","text":"Thank you for your review! We look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Rick Ralphretratoi"},"datePublished":"2023-04-25T16:26:07.682Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Staff\nDr\nService\nExcellent","comment":{"@type":"Comment","name":"","datePublished":"2023-06-06T22:54:48.977Z","text":"Thank you for your feedback! We are happy to hear about your positive experience and look forward to serving you! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Anthony Bowden"},"datePublished":"2023-04-23T00:58:30.248Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The whole staff was fast and efficient and extremely knowledgeable! Shout out to TONAE who helped me with my lens selection and informed me of my options. 10/10 recommend this store for your vision needs!","comment":{"@type":"Comment","name":"","datePublished":"2023-06-01T23:16:34.256Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Marisha Graves"},"datePublished":"2023-04-22T20:39:17.345Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"best experience i’ve ever had getting glasses, they made everything so simple and quick, they’re the best (especially Tonae)!!!","comment":{"@type":"Comment","name":"","datePublished":"2023-05-27T01:38:51.383Z","text":"Hi! Thank you so much for your review. We are excited to hear Tonae was able to help make your experience in LensCrafters a great one. We look forward to seeing you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Mia Shifley"},"datePublished":"2023-04-07T23:38:24.764Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The whole experience was one of the best I have ever had! All the employees was super helpful and kind! Tonae answered all my questions and helped me get the lens I needed!","comment":{"@type":"Comment","name":"","datePublished":"2023-04-12T15:23:54.184Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Bobby Lastra"},"datePublished":"2023-04-06T22:12:55.117Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Came in today for an eye exam and frames and left very happy. The exam was fast and simple. The salesman Osbaldo was fantastic! I was really impressed me with how knowledgeable and courteous he was. Really made my experience more enjoyable, thank you!","comment":{"@type":"Comment","name":"","datePublished":"2023-04-11T19:47:44.797Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!\n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Aaron hinojos"},"datePublished":"2023-04-06T19:31:16.895Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Quinn was a real homie and made it easy for me to pick out a pair of prescription glasses. the eye exam staff were also phenomenal and kind.","comment":{"@type":"Comment","name":"","datePublished":"2023-04-11T20:11:55.609Z","text":"Hi! Thank you so much for your review. We are excited to hear Quinn was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!\n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"jeff poulter"},"datePublished":"2023-04-02T15:40:32.323Z","reviewRating":{"@type":"Rating","ratingValue":"3","bestRating":"5"},"reviewBody":"I'm having a problem with the transitions on my glasses, I went in after picking them up and talked to someone and was told they would call me back to let me know, they didn't, I called back a couple weeks later and talked to someone and they told me to drop my glasses off and they would take care of it. I went in to drop them off and now I'm being told that they need to talk to someone about it and they would call me back. I'm extremely unhappy with how this is being taken care of, I paid good money for my glasses only to be treated like it's all my fault and they are not responsible it cause they can not see the problem. I'm at lest going to find a different store to go to or a different company all together","comment":{"@type":"Comment","name":"","datePublished":"2023-04-03T14:49:28.022Z","text":"Thank you for your review. We are sorry to hear your experience did not meet your expectations. Please go to http://ms.spr.ly/6260gEQlC to follow up, so we can work to correct this issue."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Travis Laney"},"datePublished":"2023-03-31T00:46:45.259Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2023-04-05T14:09:58.359Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Conny Cordrey"},"datePublished":"2023-03-28T13:50:39.691Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Everyone from reception, technical assistance, optometrist, to optical assistance was friendly and welcoming. Everyone was knowledgeable in their professional field. I am very happy about the service and am looking forward to receive my new eyewear.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Perla Garcia"},"datePublished":"2023-03-17T15:22:15.75Z","reviewRating":{"@type":"Rating","ratingValue":"2","bestRating":"5"},"reviewBody":"I have been a customer to this location for 8 years. The actual eye exam was perfect the doctor was very informative and took his time to answer all my questions 10/10 for them. However the actual LensCrafters was not a pleasant experience. I have expensive 1 yr old frames and I wanted to keep them and get new lenses, which I’ve done once before and had no issues or push back. I understand it’s a sales environment but I didn’t feel comfortable with the change of attitude from the manager and sales associate. They weren’t rude but they were not happy about me wanting to use my own frames. I will be changing locations.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Sandra Ochoa"},"datePublished":"2023-03-13T18:44:33.719Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Osbaldo was so friendly & knowledgeable! Everyone here was very professional and helpful.We are so glad we came to this Lens Crafter location","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Samuel Hauck"},"datePublished":"2023-03-11T22:24:07.017Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Oz was personal and great with conversation and helped me out a lot so I definitely recommend coming to this store!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Joni Hirsch"},"datePublished":"2023-03-07T00:15:43.682Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"From the minute I walked in the door the staff was welcoming and helpful. I can’t think of anything they could have done better. I don’t have many great customer service experiences anymore but this was an exception. Highly recommend this location","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Paul Russell"},"datePublished":"2023-03-04T02:58:49.352Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The staff were very friendly. The employee made sure all my questions were answered and made me feel comfortable. The whole experience was pleasant and efficient.","comment":{"@type":"Comment","name":"","datePublished":"2023-03-09T17:15:12.01Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Tracy Simonson"},"datePublished":"2023-03-03T00:15:11.925Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I came to this location for my very first eye exam. I was a little nervous not knowing what to expect, however Dr Irene and his staff quickly put my mind at ease. They were very kind and thorough! Answered all of my questions and were extremely friendly!\nAfter my exam, I went in to the retail part of LensCrafters to pick out glasses. Quinn and Osbaldo were extremely helpful and knowledgeable! This was my first ever glasses purchase, so I had no idea about the different types of lenses and what can be included when buying glasses. Quinn was so kind and patient, he broke it down for me and explained all of the options available. He even went above and beyond to pick a few frames that I might like based on what I said I was looking for. Exceptional top notch customer service! 10/10 Highly recommend this location! Thank you so so much Quinn and Osbaldo, you are both awesome and made this process so easy!","comment":{"@type":"Comment","name":"","datePublished":"2023-03-03T14:27:02.067Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"A Dolan"},"datePublished":"2023-02-27T01:32:47.12Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Shoutout to Quinn at LensCrafters for his help in fixing my lens today! He was professional, friendly, and kind!","comment":{"@type":"Comment","name":"","datePublished":"2023-02-27T16:02:40.895Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Daryl Ligon"},"datePublished":"2023-02-26T20:55:49.845Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Always have a good experience here. The techs are skilled and friendly. Super nice and skilled gentleman today quickly adjusted 4 pairs of glasses for me. I should have got his name.","comment":{"@type":"Comment","name":"","datePublished":"2023-03-06T19:17:45.528Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Josh B"},"datePublished":"2023-02-25T20:37:07.951Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Been to this location a few times and been extremely happy each time. Both with the exam and sales up front picking out glasses! Highly recommend!!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Carol Williams"},"datePublished":"2023-02-23T23:22:03.749Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great customer service!!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Greg Taylor"},"datePublished":"2023-02-12T22:43:31.767Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"LensCrafters as a company is great. This location is above and beyond. The staff is incredible and very friendly. If you need glasses or anything like that, I strongly suggest this location.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Marki Matus"},"datePublished":"2023-02-07T16:33:31.719Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I have been here twice in the last month once to get sunglasses, then I decided to get new glasses, and every time I have visited the associates are super helpful. They didn't have the sunglasses in store but helped get them ordered. I would recommend visiting when needing new glasses.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Nicholas Thompson"},"datePublished":"2023-02-04T19:08:31.743Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Osbaldo & the rest of the staff was very helpful & knowledgable.","comment":{"@type":"Comment","name":"","datePublished":"2023-02-09T17:08:06.506Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ginga Ninja"},"datePublished":"2023-01-25T14:28:25.669Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I went here for an eye exam, and the staff were so professional and amazing. The doctor listened and took their time. I thought I got a very thorough exam. They even took the time to recommend a new contact lens and it is the best contact lens I have ever used. Been wearing glasses from almost 30 years and this is the best exam experience I have ever had! I’m so grateful that I went here. This place is absolutely worth it!! 10/10 will come again!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Otisha Newton"},"datePublished":"2023-01-23T20:44:34.986Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"First off, Osbaldo is an absolute delight! He is super professional, and makes sure that you get everything that you need! This place is super friendly, super welcoming, and one of the best customer service experiences I have had in my life! I also want to give a shout out to Sarah who was also an amazing joy to be around! Give Osbaldo a raise! He does an incredible job and is an amazingly honest sales man! I have no complaints!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Devon Ziman"},"datePublished":"2023-01-20T01:43:18.166Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I've been wearing glasses my entire life and this was by a mile the best experience I have had purchasing glasses and seeking information. Osbaldo is one of the most helpful, well-informed, and personable people I have met. Will definitely return and recommend to everyone","comment":{"@type":"Comment","name":"","datePublished":"2023-01-25T17:54:09.325Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Melissa Jones"},"datePublished":"2023-01-18T19:22:49.704Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"This Lenscrafters store was great with the service and selection they had. I was not looking forward to going since I needed 3 pairs I thought I would be there for a while. Osbaldo helped me and was amazing! I was able to find 3 pairs of frames I liked and he made sure I got the best savings and I was out of there fairly quickly!","comment":{"@type":"Comment","name":"","datePublished":"2023-01-24T17:46:44.349Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Devin Mcbryde"},"datePublished":"2023-01-13T01:01:44.434Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"John Clundt"},"datePublished":"2023-01-11T21:23:30.47Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Had a wonderful experience. Osbaldo was amazing. I got cheaper Oakley script sunglasses out of network then I would have gotten in network. This guy was friendly and would be down to come back","comment":{"@type":"Comment","name":"","datePublished":"2023-01-17T22:16:28.434Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Stacey Frye"},"datePublished":"2023-01-08T01:03:15.806Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Amazing experience. Best eyeglasses store in the area. Highly recommended.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kris C."},"datePublished":"2023-01-03T23:12:08.767Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Osbaldo was amazing!!! Great customer service. He took the time to help me pick out a frame that worked with my face shape and red hair. After 10+ frames we narrowed it down to a pair that I absolutely love. He is really the best!!! He’s truly going to excel in this industry. You have a sense of style that translates when you help your clients which is crucial for this field. Thank you for helping me find the perfect pair. I feel so much more confident now!!! What a difference. Ready to tackle 2023!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Isaac Wilson"},"datePublished":"2022-12-18T01:08:36.617Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great attention, customer service convenient walk in service.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"bruce hall"},"datePublished":"2022-12-15T13:14:08.459Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Everything went so smooth I had to give 5 stars. Everyone I dealt with was professional and respectful and I was surprised it took less than 30 minutes to get new glasses. I would recommend this store to family and friends.","comment":{"@type":"Comment","name":"","datePublished":"2022-12-20T17:10:20.297Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!\n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Leslye Hernandez"},"datePublished":"2022-12-05T23:30:34.713Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-12-08T19:14:54.973Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"ron m"},"datePublished":"2022-12-05T23:28:09.141Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"went to lens crafters. its been 5plus years since i have been to an eye doctor. walked in with a apt and had no bad experience. osbaldo was such an amazing help, he explained every step and broke down every bit of pricing. definitely will be going back to this location for my future needs","comment":{"@type":"Comment","name":"","datePublished":"2022-12-06T15:49:11.07Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Mike Robertson"},"datePublished":"2022-12-01T16:04:46.216Z","reviewRating":{"@type":"Rating","ratingValue":"4","bestRating":"5"},"reviewBody":"Extremely professional and personable. Very knowledgeable in all aspects of the eye glasses experience. I highly recommend these professionals for everything regarding eye glasses, contact lenses, eye exams, frames, and anything else you might need to help you see a better future!","comment":{"@type":"Comment","name":"","datePublished":"2022-12-01T16:55:34.207Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Anthony Rutledge"},"datePublished":"2022-11-23T15:20:50.758Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"They are the best because they have the absolute best employees.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jill Lundy"},"datePublished":"2022-11-21T17:34:34.052Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Friendly staff, easy to schedule appointment, and a great selection of eyewear!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jesse Ramos"},"datePublished":"2022-11-17T17:34:39.529Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-11-22T18:56:54.28Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Rebecca F"},"datePublished":"2022-11-08T01:55:26.232Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"High 5 to Lens Crafter’s staff customer service. Dr. Freese was great too. Very happy with quality of service and selections.","comment":{"@type":"Comment","name":"","datePublished":"2022-11-08T18:08:42.724Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"summer junkie"},"datePublished":"2022-11-07T18:15:20.592Z","reviewRating":{"@type":"Rating","ratingValue":"4","bestRating":"5"},"reviewBody":"Good place. Staff was very helpful. I didn't have to wait at all.","comment":{"@type":"Comment","name":"","datePublished":"2022-11-07T19:33:00.367Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"jessica nelson"},"datePublished":"2022-11-05T21:58:29.799Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Wonderful experience all around! Dr Freese was amazing! She found that I had something going on with my eyes. She had me go to the ER right away. Had me call the next day to update her on what was going on. She is a wonderful person and very concerned about her patients health. Thanks to her I was able to catch a medical issue early on. Sarah in the LensCrafters was very helpful as well and found the best price for my glasses. She helped me though a bunch of insurance issues as well! Everyone at this location is AWSOME!","comment":{"@type":"Comment","name":"","datePublished":"2022-11-09T17:11:53.807Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Zack Ocker"},"datePublished":"2022-10-24T23:17:41.473Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Called ahead and was asked if they take about my insurance and they said they took it. Told me the network was down Saturday so the took my info and order and said they'd call me back to put the order in. Got called back and was told they don't take my insurance after all. Quite a waste of time.","comment":{"@type":"Comment","name":"","datePublished":"2022-10-27T17:44:34.78Z","text":"Thank you for your review. We are sorry to hear your experience did not meet your expectations. Please go to https://www.luxotticacustomercare.com/lenscrafters to follow up so we can work to correct this issue."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Marleny Rothans"},"datePublished":"2022-10-13T18:19:23.174Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I loved my experience at Lenscrafters! The employee who helped me, Sarah, was so knowledgeable, congenial, and fun to work with. She made sure I got a great price for a pair of frames that compliment my face and I already can't wait for them to be ready to wear! I'm even going to request to work with Sarah again when I purchase a second pair in the next few weeks. :) Thanks so much!","comment":{"@type":"Comment","name":"","datePublished":"2022-10-13T18:30:52.64Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jitka Edullantes"},"datePublished":"2022-10-07T18:43:17.208Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great customer service, friendly and very helpful. Thank you Ms. Sherry and Sarah😊","comment":{"@type":"Comment","name":"","datePublished":"2022-10-12T17:28:32.568Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Marina Banasek Radman"},"datePublished":"2022-10-04T02:01:06.757Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"GREAT SERVICE!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Maureen Parsons"},"datePublished":"2022-09-16T22:27:18.95Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Upon entering, I was immediately greeted and walked to the eye care counter where I was introduced by name. Love that. Though DNA Eyecare is a separate business from LensCrafters, it's worth mentioning that their staff is lovely.\nAfter my appointment, Sarah assisted me with contacts and new lenses. She answered all my questions and helped me choose the best eyewear plan based on my lifestyle and benefits. She was very friendly, super patient and extremely helpful. 10/10","comment":{"@type":"Comment","name":"","datePublished":"2022-09-21T19:33:28.754Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Marquita Green"},"datePublished":"2022-09-12T21:07:47.589Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Best eye exam and eye glass shopping experience my fiancé and I has ever had. The doctor that provided the eye exam was thorough, patient, knowledgeable, and helpful. I also can’t forget how much of a breeze the receptionist made it and how nice and friendly she was. The LensCrafters representative recommended great glasses, was very knowledgeable, and helpful. My fiancé and I both ultimately picked the pair of glasses that she recommended as she provided great advice my fiancé even bought a 2nd pair of glasses that she recommended. The ladies in the store has great chemistry and teamwork. Great experience all the way around!","comment":{"@type":"Comment","name":"","datePublished":"2022-09-13T20:38:09.482Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Em M"},"datePublished":"2022-09-08T22:05:34.297Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Oz was phenomenal!","comment":{"@type":"Comment","name":"","datePublished":"2022-09-09T16:19:47.678Z","text":"Hi! Thank you so much for your review. We are excited to hear Oz was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"beto Ruiz"},"datePublished":"2022-09-03T04:23:58.842Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-09-08T20:39:31.127Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"David D"},"datePublished":"2022-09-01T01:23:31.438Z","reviewRating":{"@type":"Rating","ratingValue":"2","bestRating":"5"},"reviewBody":"I was already having a bad experience with my insurance and they did not make it any better.\n\nWas told they would just look me up and never provided a run down of benefits. And at the time I was there I didn't have the time to wait a day for my HR to reply.\n\nThey found me, and said my copay was $35.\n\nArrived, paid the copay, and found out I had to pay for my lenses too when my last insurance didn't charge for my lenses and I was surprised. They printed it out for me just to then find out I only had a $10 copay\n\nApparently their machines cost more and there's no way around it. I asked why I wasn't told. She said someone should have called and left a voicemail and tried accusing me of not answering my phone/checking my voicemail. I politely said I got a call but was never told that. I was told my insurance was accepted and all I had to pay was a $35 copay. No mention of lenses costing money. No mention of $10 copay plus $25 for these machines.\n\nThe front desk lady to the eye exam side (whose name will remain anonymous except for in corporates email), straight even said to me \"I should have probably reminded you and you should have been told on the phone I'm Sorry\"\n\nBut the damage was already done\n\nAlmost considering going to the BBB for for this one.\n\nDefinitely not happy I gave LensCrafters a try right now","comment":{"@type":"Comment","name":"","datePublished":"2022-09-01T13:58:34.142Z","text":"Thank you for your review. We are sorry to hear your experience at LensCrafters did not meet your expectations. We strive to meet all of our customer needs. Please go to https://www.luxotticacustomercare.com/lenscrafters to follow up so we can redirect your concern to the appropriate person."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jim Hunt Jr"},"datePublished":"2022-08-29T18:51:02.068Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"April was amazing. Very knowledgeable on her glasses. Very friendly and will answer all of your questions.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Robert Yamamoto"},"datePublished":"2022-08-23T21:55:12.067Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Everyone in the office was excellent from the people working the front, the people working the back, the tech who did the primary eye checkup, the optometrist, and back to the front people who got the glasses setup. They all had really good interpersonal skills and it was just fun talking with them and getting my prescription done. From the second I entered to the second I left you can't beat the service. If I could remember their names I would post them but the entire staff was good.","comment":{"@type":"Comment","name":"","datePublished":"2022-08-24T15:56:29.345Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Oren Smith"},"datePublished":"2022-08-18T01:40:56.201Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Sarah went above & beyond for me 😌 I highly recommend this place & will be returning.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"dooner melzer"},"datePublished":"2022-08-16T12:23:42.979Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Doctor Lee provides really good service. Sarah knows her product line and great service.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Shoveante Beasley"},"datePublished":"2022-08-06T05:18:32.83Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I never been happy to get classes until I stepped a foot inside LensCrafters. I loved the vibe and energy that is radiating in that building, and I appreciate every single staff that works there. Looking forward to being a loyal customer.","comment":{"@type":"Comment","name":"","datePublished":"2022-08-09T18:15:41.208Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Marie Cox"},"datePublished":"2022-08-04T00:41:56.021Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Wow!! Great first time experience here! Leslye was so friendly, knowledgeable, understanding, and just really was so efficient at what she does! 100% recommend this location. It was my first time getting glasses. She is literally the sweetest and she has the cutest nails ever!!! Thanks for all your help!","comment":{"@type":"Comment","name":"","datePublished":"2022-08-04T13:52:39.785Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Fgarfio01"},"datePublished":"2022-08-03T19:01:57.998Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-08-05T16:46:44.631Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jared Lavender"},"datePublished":"2022-07-31T00:03:20.758Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Everyone was super nice and helpful. Eye exam was in and out. Highly recommend!!","comment":{"@type":"Comment","name":"","datePublished":"2022-08-04T14:14:47.208Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Sarah Barry"},"datePublished":"2022-07-27T21:43:19.87Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Both April and Oz made the process very easy. Super friendly and really have a knack for knowing what exactly what you need. Also impressed by the first girl who helped me and picked a bunch of frames out when I only answered a few questions and her picks were great. Overall very happy, excited to get my new glasses!","comment":{"@type":"Comment","name":"","datePublished":"2022-07-28T16:29:17.193Z","text":"Hi! Thank you so much for your review. We are excited to hear that April and Oz were able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jessica DeSamorano"},"datePublished":"2022-07-24T21:13:57.115Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Os was AMAZING!!!","comment":{"@type":"Comment","name":"","datePublished":"2022-07-25T16:01:29.479Z","text":"Hi! Thank you so much for your review. We are excited to hear Os was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"J Yaz"},"datePublished":"2022-07-23T23:32:11.654Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"JC helped us with our purchase. He was very helpful and patient with us. Very good service. Thank you.","comment":{"@type":"Comment","name":"","datePublished":"2022-07-28T15:45:08.144Z","text":"Hi! Thank you so much for your review. We are excited to hear JC was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Lisa Morgart"},"datePublished":"2022-07-22T20:08:03.526Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great experience! The entire staff was friendly and helpful.","comment":{"@type":"Comment","name":"","datePublished":"2022-07-25T16:37:42.501Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ashley Cain"},"datePublished":"2022-07-19T22:02:05.014Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-07-21T19:40:07.534Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Linda Bryant"},"datePublished":"2022-07-19T20:54:30.736Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"It was quick amd the staff was very friendly and they were very helpful and knowledgeable","comment":{"@type":"Comment","name":"","datePublished":"2022-07-21T19:40:57.515Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Carly P"},"datePublished":"2022-07-17T21:49:28.893Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Fantastic experience all around! After getting my eye exam, the sales representatives were so helpful in helping me find a variety of different glasses to try on and even helped me to step out of my glasses comfort zone! Great experience and great prices!","comment":{"@type":"Comment","name":"","datePublished":"2022-07-20T15:40:34.363Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Sandra Robles"},"datePublished":"2022-07-17T18:41:19.149Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very helpful and personable. Very helpful in the selection of my eye ware.","comment":{"@type":"Comment","name":"","datePublished":"2022-07-20T18:58:31.492Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Rodrigo Castilho"},"datePublished":"2022-07-16T23:31:47.398Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very nice job Juan Carlos","comment":{"@type":"Comment","name":"","datePublished":"2022-07-21T18:07:42.685Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"cristiane gutierrez"},"datePublished":"2022-07-16T23:31:14.688Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Juan Carlos who served us was very attentive very nice job","comment":{"@type":"Comment","name":"","datePublished":"2022-07-21T18:07:38.053Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"A. Wrenfro"},"datePublished":"2022-07-13T16:18:37.706Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great service! Thanks lenscrafters and staff!","comment":{"@type":"Comment","name":"","datePublished":"2022-07-14T17:29:55.211Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kim Westfall"},"datePublished":"2022-07-09T22:28:58.54Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Lens Crafters eyeglass center is a breath of fresh air!\nA full staff, something you don’t see anymore!\nThe entire staff was wonderful, they actually care about you and don’t just treat you like a number.\nI definitely recommend using Lens Crafters for your eyeglass needs!!","comment":{"@type":"Comment","name":"","datePublished":"2022-07-15T18:32:01.525Z","text":"Thank you for your review. Our associates are some of the best around and we are always happy to hear our customers feel the same!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Brenda Hook"},"datePublished":"2022-07-09T04:05:07.451Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Sarah greeted me right away, and after giving me several options, (no pressure,) my glasses were ordered and I was out the door.","comment":{"@type":"Comment","name":"","datePublished":"2022-07-12T17:01:27.56Z","text":"Hi! Thank you so much for your review. We are excited to hear Sarah was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Zach Boyd"},"datePublished":"2022-07-04T21:20:12.377Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-07-05T15:08:59.083Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jessica Wright"},"datePublished":"2022-07-01T19:08:34.489Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-07-06T17:47:03.653Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"John Johnson"},"datePublished":"2022-06-30T20:01:19.942Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Professional and caring people work here.","comment":{"@type":"Comment","name":"","datePublished":"2022-07-01T20:13:24.681Z","text":"Awesome to hear! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"B R"},"datePublished":"2022-06-25T02:19:56.233Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-06-28T15:41:41.523Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Alan Garcia"},"datePublished":"2022-06-20T23:19:09.489Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Osbaldo and April were great. Definitely the easiest and most professional experience I’ve ever had buying glasses. Will be back!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kelly Kelley"},"datePublished":"2022-06-17T22:38:20.386Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"This LensCrafters store at Mesa Grand is very welcoming! I was greeted by three different people upon entering. The staff is knowledgeable and helpful, yet still listens to your preferences. I worked with the manager, April Goldian, and I got exactly what I wanted even though I wasn’t sure what I was looking for when I went in. I love my new glasses and can’t wait for them to come in. I highly recommend this store to everyone and will continue to do business here.","comment":{"@type":"Comment","name":"","datePublished":"2022-06-21T20:33:10.839Z","text":"Thank you for your review. Our associates are some of the best around and we are always happy to hear our customers feel the same!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Dennis Mc"},"datePublished":"2022-06-13T15:48:19.442Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Long time customer.","comment":{"@type":"Comment","name":"","datePublished":"2022-06-15T16:10:39.296Z","text":"Awesome to hear! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jaidyn Thomas"},"datePublished":"2022-06-10T23:44:47.836Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"First time buying glasses! Everyone was so kind and helpful!! Highly recommend!!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"michelle butler"},"datePublished":"2022-06-08T03:08:08.567Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Daniel o Magana"},"datePublished":"2022-06-07T02:23:15.332Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-06-07T15:49:24.36Z","text":"Great to hear! We appreciate your review and hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"patrick doran"},"datePublished":"2022-06-04T18:49:13.864Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"It was very calm when I walked in and everyone was nice and the exam and getting sized for my glasses was just overall a good experience 10/10 recommend coming here for your vision","comment":{"@type":"Comment","name":"","datePublished":"2022-06-08T19:02:56.88Z","text":"Thank you for your review. Our associates are some of the best around and we are always happy to hear our customers feel the same!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Angela McMurray"},"datePublished":"2022-06-02T21:30:58.682Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Sarah and Leslye were so very kind and welcoming they helped me pick out the perfect glasses for me. The store had a huge selection to choose from. The receptionists in the doctors part are so very helpful and knowledgeable and Dr Tran was amazing. Have been recommending this office to all my friends and family.","comment":{"@type":"Comment","name":"","datePublished":"2022-06-03T19:08:21.882Z","text":"Thank you so much for your review. Our team is some of the best around and we are always happy to hear our customers feel the same!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Brett Bokel"},"datePublished":"2022-06-01T22:34:56.767Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Sarah higgens is very helpful and honest! First time buyer with glasses","comment":{"@type":"Comment","name":"","datePublished":"2022-06-02T15:51:16.895Z","text":"Hi! Thank you so much for your review. We are excited to hear Sarah was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Africa Ogden"},"datePublished":"2022-05-27T19:28:22.302Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Friendly and attentive staff. Juan took the time to assist me with finding frames and was knowledgeable about the best frames for progressive lenses. Good experience.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Brandi Clay"},"datePublished":"2022-05-25T01:24:07.886Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"J.C. was amazing. Excellent customer service. I would highly recommend","comment":{"@type":"Comment","name":"","datePublished":"2022-05-25T16:13:03.353Z","text":"Hi! Thank you so much for your review. We are excited to hear J.C. was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Trouva Dore"},"datePublished":"2022-05-19T19:05:37.601Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-05-20T19:37:19.386Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"lazaro Fernandez"},"datePublished":"2022-05-03T00:37:09.521Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Amazing place for eye exam and glasses! Super friendly and helpful staff. The optometrist was the best I have ever seen. Worked with me to adjust my prescription to fit my habits and lifestyle, went above and beyond any eye doctor I have seen before. Good selection and good prices, but the service cannot be beat! Will recommend to everyone I know! The staff was beyond helpful, and available to all customers when I was there. After bad experiences with other local eyeglass stores, this will be the only one I go to from now on, top notch!!!","comment":{"@type":"Comment","name":"","datePublished":"2022-05-03T19:37:56.605Z","text":"Thank you for your review. Our associates are some of the best around and we are always happy to hear our customers feel the same!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"JayQuaan Edwards"},"datePublished":"2022-05-02T18:06:26.96Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Everybody was great from the ppl who did the exam to the front desk. Quinn dope, T was great a lot of love and good energy in there","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Laura Meyer"},"datePublished":"2022-04-27T18:08:42.264Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Awesome store with many frames to choose from. Staff were very friendly, knowledgeable and professional! Sharalee did an amazing job! Thank you.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Taylor Wellman"},"datePublished":"2022-04-26T04:02:41.867Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"J.C and the gal working the floor were such a pleasure to work with. They were extremely friendly and helpful. I can not thank them enough!","comment":{"@type":"Comment","name":"","datePublished":"2022-04-28T15:59:26.294Z","text":"Hi! Thank you so much for your review. We are excited to hear that J.C. and the team were able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Liliana Delgado"},"datePublished":"2022-04-23T03:06:40.73Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-04-26T18:32:30.165Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Trevor Wold"},"datePublished":"2022-04-22T23:48:20.804Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Highly recommend! The staff here is super friendly and helpful. They spend time with you to find the right fit and feel you want. They give you options and explanations about how it all works and what you may not like. They are knowledgeable and informative, when you are there they definitely give you their full attention to make sure you leave happy! I won't look anywhere else for glasses again","comment":{"@type":"Comment","name":"","datePublished":"2022-04-26T18:40:13.18Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Joe West"},"datePublished":"2022-04-21T00:06:25.47Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I had a great experience. Everyone was very friendly and super helpful.","comment":{"@type":"Comment","name":"","datePublished":"2022-04-21T16:49:34.49Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Nathan Smith"},"datePublished":"2022-04-16T18:58:55.693Z","reviewRating":{"@type":"Rating","ratingValue":"4","bestRating":"5"},"reviewBody":"Dr Kelly Reese was great! The store and selection are typical, but they were able to fit me in for a last minute visit. I had a couple of small issues: Expired testers and a communication error over pickup. The tester contacts were ~6mo expired (they worked fine, but it's worth mentioning) and I wasn't told when my contact order arrived; I called in to check, a few times.\n\nBeyond Dr Reese, this is your typical chain optometry joint. Without her, this place would be lucky to get a 3.","comment":{"@type":"Comment","name":"","datePublished":"2022-04-21T16:41:23.426Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Samantha Cunningham"},"datePublished":"2022-04-10T20:29:19.437Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Sheri was Amazing if you go to the Baseline and Stapley Location Ask for Her!!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Steve Carrillo"},"datePublished":"2022-04-09T20:02:56.394Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-04-15T18:00:32.827Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Queen"},"datePublished":"2022-04-03T01:26:12.42Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Sheada Karps"},"datePublished":"2022-03-28T04:27:19.817Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-03-28T13:51:55.716Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"leslie watson"},"datePublished":"2022-03-27T23:01:07.109Z","reviewRating":{"@type":"Rating","ratingValue":"4","bestRating":"5"},"reviewBody":"The doctor and sales person was awesome Great experince with them. The only complaint was Trish in the eye exam part. She didnt know how to process Care credit. She basically called me stuipid and wouldnt ask for help. I know they can use the card for eye exam cuz i have done it before. The rest of the service was excellent even though the store was busy. I love the attention to detail and making sure my daughter was informed and the complements on the new glasses she is getting.","comment":{"@type":"Comment","name":"","datePublished":"2022-03-28T15:50:03.285Z","text":"Thank you for your review. We are sorry to hear that your experience at LensCrafters did not meet your expectations. We strive to deliver the best service in the industry. Please go to https://www.luxotticacustomercare.com/lenscrafters to follow up so we can work to correct this issue."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Rose Jones"},"datePublished":"2022-03-12T00:10:28.958Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great experience. I was delt with professionally and as next customer in order, I felt prioritized for my visit. Excellent service. I will absolutely recommend them. I also will use Lens Crafters for all my future eye care from now on.","comment":{"@type":"Comment","name":"","datePublished":"2022-03-16T18:41:57.536Z","text":"Thank you for your review. Our associates are some of the best around and we are always happy to hear our customers feel the same!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Joseph Miglino"},"datePublished":"2022-03-08T18:59:16.335Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Amazing staff, got what I needed quick with no hassles.","comment":{"@type":"Comment","name":"","datePublished":"2022-03-10T18:08:05.836Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Justin"},"datePublished":"2022-03-04T00:39:20.363Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Helpful and friendly staff that made sure I found my way to the eye exam area quickly instead of standing around April and Sheri were able to answer my questions and help me find the right frames","comment":{"@type":"Comment","name":"","datePublished":"2022-03-04T17:25:35.682Z","text":"Hi! Thank you so much for your review. We are excited to hear that April and Sheri were able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Manny Matta"},"datePublished":"2022-02-27T04:16:32.84Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Sarah the manager was great. She showed great customer service was very attentive and helped me choose a nice pair of frames. Overall experience was great.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Christie Washington"},"datePublished":"2022-02-20T20:54:16.996Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-02-21T21:50:29.729Z","text":"Great to hear! We appreciate your review and hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Paula Niemi"},"datePublished":"2022-02-19T23:46:21.661Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I liked that I was able to look around and pick my frames and I was given all the info needed to make a good decision on my glasses.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Leticia Sanchez"},"datePublished":"2022-02-11T21:44:19.727Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I was greeted at the door right away I had a amazing experience Cruz help me find the perfect glasses not one but two and was very attentive to what it was I wanted for each pair.","comment":{"@type":"Comment","name":"","datePublished":"2022-02-14T14:17:15.854Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Sonia casas"},"datePublished":"2022-02-09T21:43:12.882Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Excellent customer service. Very professional I highly recommend this place","comment":{"@type":"Comment","name":"","datePublished":"2022-02-10T20:54:30.889Z","text":"Awesome to hear! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Mike Tarsus"},"datePublished":"2022-02-04T01:53:49.694Z","reviewRating":{"@type":"Rating","ratingValue":"4","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-02-04T15:54:13.269Z","text":"Great to hear! We appreciate your review and hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ikram Williams"},"datePublished":"2022-02-02T23:14:08.839Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-02-03T18:41:39.076Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ty Dahlgren"},"datePublished":"2022-01-24T22:06:04.846Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Oz has been very helpful and patient.","comment":{"@type":"Comment","name":"","datePublished":"2022-01-25T20:46:56.31Z","text":"Great to hear! We appreciate your review and hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"C Johnson"},"datePublished":"2022-01-22T23:58:10.037Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"This store has amazing customer service! I had a few people helping me throughout the visit and Vanessa helped me with my contact lens placement. They all have such great and professional attitudes and are also very patient. Vanessa helped me with all the trial & errors! Thank you for your patience. It was a great experience and I highly recommend this LensCrafters, by FAR!","comment":{"@type":"Comment","name":"","datePublished":"2022-01-28T16:21:09.741Z","text":"Hi! Thank you so much for your review. We are excited to hear that Vanessa was able to help make your experience in Lens Crafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Derrick"},"datePublished":"2022-01-10T20:05:03.934Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I normally don’t like going to LensCrafters but this location makes it worth it because I’ve yet to have a bad experience. Christian is always one of the first people to greet me when I walk in the store and he’s never NOT polite or super helpful. Last week Sarah fitted me for my glasses within 5 minutes and she was very sweet too. My glasses didn’t take long to ship on and when I went to pick them up today, April made sure I was 100% satisfied with my purchase before walking out of the store. I used to go to Walmart vision center next door, but I have made the decision to switch to this LensCrafters location. I advise others to do the same! :)","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Chris Cook (Wyatt)"},"datePublished":"2022-01-09T21:49:18.08Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Love this place! I went for an exam, first time contacts and new glasses. Sherri was kind and patient with my first pair of contacts, and she made the process of buying glasses and sunglasses a lot of fun while letting me know about all my lens options.","comment":{"@type":"Comment","name":"","datePublished":"2022-01-10T19:37:58.398Z","text":"Hi! Thank you so much for your review. We are excited to hear Sherri was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Dave Cormier"},"datePublished":"2022-01-04T19:13:57.226Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Excellent Customer Service both the Eye Doctor onsite and getting glasses! Prompt and friendly service! I highly recommend the Stapley & US60, Mesa location.","comment":{"@type":"Comment","name":"","datePublished":"2022-01-05T21:15:04.622Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Mady Haas"},"datePublished":"2021-12-24T19:45:14.238Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Os was wonderful in assisting me to find a nice pair of raybans, the customer service was excellent!","comment":{"@type":"Comment","name":"","datePublished":"2021-12-30T16:51:05.771Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Dan Lidington"},"datePublished":"2021-12-22T00:53:56.44Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great location. Very professional and not pushy. Will go back again. April helped us find the perfect glasses for wife and myself","comment":{"@type":"Comment","name":"","datePublished":"2021-12-22T15:23:08.075Z","text":"Hi! Thank you so much for your review. We are excited to hear April was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Sherry Waddell"},"datePublished":"2021-12-06T19:37:08.953Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"This is for the Lens Crafters on Stapley in Mesa. The lenses in my old glasses, which were rimless, weren’t available at Lens Crafters, so I asked the sales staff if they would mind helping me find some rims that complimented my face shape. Without hesitation, two of the staff (One was in training) enthusiastically helped me narrow down the selection until I found some that I really liked. The purchase transaction included using my vision insurance, and everything went smoothly.\nThe staff at this store has definitely made a good impression! I told my husband about them, and next time we need an updated eye exam and glasses, we’ll just go there. :-)","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ludy Santillan"},"datePublished":"2021-12-03T21:48:11.011Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kimberley Paxson"},"datePublished":"2021-12-03T18:02:05.135Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Love love love the staff at this store! So friendly and helpful. They are very knowledgeable and go out of their way to make you feel comfortable!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"The Animated Kid"},"datePublished":"2021-12-03T17:35:39.812Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great hospitality and wonderful people!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"M M"},"datePublished":"2021-11-16T01:17:00.822Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Osbaldo and the other lady working (didn’t catch her name) were so friendly and helpful. I needed some last minute help before a trip out of town and they were able to get me exactly what I needed on really short notice. Hopefully they get the recognition they deserve!","comment":{"@type":"Comment","name":"","datePublished":"2021-11-16T14:09:41.008Z","text":"Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Talanesha Jones"},"datePublished":"2021-11-14T01:19:13.801Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"This location i truly highly recommended great customer services. They really care about their clients i came in and i had a little issue with my insurance. They took time to help me to resolve the issue they are the best. very patient great customer services very nice staff. They also have a lot of variety options of class and contacts. Thank you to the lady that took time to help me and gave me free contacts due to me having a little issue with my insurance. if you loving for a place that really care about their clients here is the place… Highly recommend","comment":{"@type":"Comment","name":"","datePublished":"2021-11-15T15:21:05.553Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jeremy Stephens"},"datePublished":"2021-11-10T01:11:29.35Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-11-10T16:54:20.344Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"April Sanchez"},"datePublished":"2021-11-08T21:31:48.602Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"All of the store associates were friendly and helpful. The associate who helped me was very personable, polite, and professional. I never felt rushed, and whenever I had questions he was happy to assist me. Thank you! 🙂","comment":{"@type":"Comment","name":"","datePublished":"2021-11-09T14:52:00.917Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Talee Luklan"},"datePublished":"2021-10-26T00:42:09.565Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-11-02T20:37:10.68Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Sheila H"},"datePublished":"2021-10-24T03:50:14.848Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-10-29T19:17:50.811Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jennifer Schafer"},"datePublished":"2021-10-23T02:45:58.735Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I arrived a little early and they were able to bump up my appointment instead of having me wait, and every person I spoke with was friendly and helpful. I would absolutely come here again for glasses and exams.","comment":{"@type":"Comment","name":"","datePublished":"2021-10-29T15:56:36.593Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"J. Pliego"},"datePublished":"2021-10-21T18:51:39.687Z","reviewRating":{"@type":"Rating","ratingValue":"4","bestRating":"5"},"reviewBody":"Lens Crafters Mesa Grand is the spot! Had a great experience starting with the ladies and gentlemen at the front, the tech was very friendly and social as well. Whatever questions I had, she would politely and kindly answer. The doctor was awesome. I liked that he took the time to show us the photos of our eyes and how he explained what we were looking at. He also did not mind me asking any questions, as to where other doctors I have experienced looked at me wanting to tell me to \"shut up already.\" Had my glasses in less than a week. Sheree and Sarah were great in helping my son and I with our glasses. Thanks ladies.","comment":{"@type":"Comment","name":"","datePublished":"2021-10-25T21:13:16.843Z","text":"Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Annie Westbrooks"},"datePublished":"2021-10-19T19:38:56.578Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The staff was very friendly and patient with me as I chose my new glasses. I tried on many types, they didn't rush me at all. Fabian and Sarah helped me and gave me much appreciated opinions on styles for my face shape. I will continue to shop at this location.","comment":{"@type":"Comment","name":"","datePublished":"2021-10-21T20:24:10Z","text":"Thank you for your review. Our associates are some of the best around and we are always happy to hear our customers feel the same!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Monique Carter"},"datePublished":"2021-10-19T03:38:01.536Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-10-19T19:49:22.983Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Marshall Foschini"},"datePublished":"2021-10-17T19:37:04.029Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-10-18T19:04:28Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Su Chao"},"datePublished":"2021-10-13T22:38:46.692Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Christian was very courteous and helpful when I stopped by to get another pair of safety glasses for work. I ended up selecting the same one I got last year because of the fit and good workmanship.","comment":{"@type":"Comment","name":"","datePublished":"2021-10-14T16:19:05Z","text":"Hi! Thank you so much for your review. We are excited to hear Christian was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Martino Lopez"},"datePublished":"2021-10-10T21:04:00.002Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Love it here everyone was so amazing ! Thank you Makayla Barga! In and out and awesome experience!!","comment":{"@type":"Comment","name":"","datePublished":"2021-10-15T12:34:00Z","text":"Hi! Thank you so much for your review. We are excited to hear Makayla was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Brandon Thompson"},"datePublished":"2021-10-07T22:47:05.17Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-10-11T20:41:01Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"China Nelson"},"datePublished":"2021-10-06T18:34:25.959Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Sheri and the rest of the staff were great. Got my new glasses in just a few days. Highly recommended!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Delisa Good"},"datePublished":"2021-09-29T23:30:09.1Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Osbaldo was great! Very attentive and got me the best deal on my frames and lenses!!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Gloria Baca"},"datePublished":"2021-09-25T23:59:32.51Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-10-07T18:05:15Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"o5carf1sh"},"datePublished":"2021-09-25T19:45:40.494Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-10-07T14:08:10.736Z","text":"Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"zoey werton"},"datePublished":"2021-09-14T19:52:00.13Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"had such a wonderful experience at this lens crafters Dr. Andrew went above and beyond to make me feel comfortable and make sure I had the right prescription. The people at the front desk were kind and accommodating will definitely be returning and recommending to all my friends and family this location.","comment":{"@type":"Comment","name":"","datePublished":"2021-09-15T19:36:49Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Stephanie Guyton"},"datePublished":"2021-09-11T21:08:54.478Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-09-22T19:53:43Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"John Romano"},"datePublished":"2021-09-09T20:49:25.953Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Amazing Service. Sherry was the best I could have asked for. I was terribly nervous to get contacts. I never thought I had the guts to put them in my eyes. Sherry made me feel comfortable and confident and worked with me for over an hour until I could do it. She went above and beyond. the entire staff was friendly! They also told me my skin was very clean.","comment":{"@type":"Comment","name":"","datePublished":"2021-09-10T15:13:17Z","text":"Hi! Thank you so much for your review. We are excited to hear Sherry was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Fred Cummings"},"datePublished":"2021-09-06T21:30:32.068Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Really great experience!","comment":{"@type":"Comment","name":"","datePublished":"2021-09-07T18:10:45Z","text":"Hello Fred, Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Combloc Rifles"},"datePublished":"2021-09-04T21:48:59.347Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Osbaldo was a great representative. He was able to help me with all my needs, and also adjust my sunglasses that a lot of other optometrists would not want to do. LensCrafters at this location is a standup location A+ Osbaldo is A++ thank you so much for all your help I greatly appreciate it I will be returning to this LensCrafters. very happy. Thank you.","comment":{"@type":"Comment","name":"","datePublished":"2021-09-06T14:33:43Z","text":"Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ashley Polley"},"datePublished":"2021-09-04T03:50:30.99Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Everyone was really helpful and super friendly. Great place to go.","comment":{"@type":"Comment","name":"","datePublished":"2021-09-06T17:48:43Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Valencia Yazzie"},"datePublished":"2021-09-03T23:04:45.772Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-09-08T16:59:35Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Lenora Whitfield"},"datePublished":"2021-08-24T23:28:22.516Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-08-25T15:47:27Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Fahd Babelli"},"datePublished":"2021-08-15T22:54:51.045Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great customer service!","comment":{"@type":"Comment","name":"","datePublished":"2021-08-16T14:10:31Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Darryl Cook"},"datePublished":"2021-08-13T01:23:47.226Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Awesome. Os spent a lot of time with me and his co-workers helped. I wanted to try a new look and I couldn’t have done it without them! I highly recommend coming here. The whole staff was very friendly and welcoming","comment":{"@type":"Comment","name":"","datePublished":"2021-08-13T13:50:22Z","text":"Hi! Thank you so much for your positive review. We are happy we could help with your vision needs and look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jasmine Tautuaa"},"datePublished":"2021-08-07T19:15:25.747Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-08-12T20:01:19Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jennifer Bar"},"datePublished":"2021-08-07T18:29:22.369Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"April was fantastic! So patient and helpful she did a great job helping me decide for my frame. I had such a great experience will definitely be coming back next year!","comment":{"@type":"Comment","name":"","datePublished":"2021-08-11T16:59:44Z","text":"Hi! Thank you so much for your review. We are excited to hear April was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Briana Thomas"},"datePublished":"2021-08-07T18:23:14.673Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Start to finish Perfect 10","comment":{"@type":"Comment","name":"","datePublished":"2021-08-12T20:21:09Z","text":"Thank you for your review! We are happy to hear your experience was great from start to finish. We look forward to serving you again."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Bruce Verrett"},"datePublished":"2021-07-31T20:59:38.725Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"All were very nice and accommodating.\nReal good experience.","comment":{"@type":"Comment","name":"","datePublished":"2021-08-03T17:15:37Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Alfredo Colin"},"datePublished":"2021-07-23T23:24:37.7Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Super professional and very helpful. They have a plethora of styles and brands, they will definitely have something for you!","comment":{"@type":"Comment","name":"","datePublished":"2021-07-27T17:51:43Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Katrina Schuller"},"datePublished":"2021-07-22T17:59:21.212Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Best customer service. Been going to another vision place for 3yrs. LensCrafters has them beat by far. 👍 Thank you ❤️ Highly recommended.","comment":{"@type":"Comment","name":"","datePublished":"2021-07-23T16:44:54Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Stephanie Nelson"},"datePublished":"2021-07-18T01:16:00.245Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The best customer service I’ve ever had! The associate was very helpful, knowledgeable, friendly and patient. I must have tried on a 100 pairs of glasses and the associate, Sheralee was very helpful and her experience showed.\nGreat selection of frames, very clean store, easily accessible location and Sheralee and the whole staff were very nice and professional. I purchased new glasses and prescription sunglasses.\nHighly recommend this location and associate!","comment":{"@type":"Comment","name":"","datePublished":"2021-07-20T14:43:28Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kate Hendrix"},"datePublished":"2021-07-10T17:25:55.46Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"If you're just looking for glasses and have a prescription already I highly recommend the sales staff at this location. Sarah and Osbaldo were phenomenal and provided excellent service. They worked together to make me feel comfortable with my purchase. They will utilize your insurance as much as possible to lower your out of pocket.\n\nNow, as for the eye exam that was a different story. Get your eye exam done elsewhere. The optometrist was HORRIBLE. I had my appointment at 515PM and she was rushing me out of the office. I was right because as soon as I was done she zipped out of the store. She didn't address any of my concerns and dismissed me having any vision issues. Left with unanswered questions. Probably one of of the worst $60 I've spent.\n\nOnly reason why I give this place 5 stars is because of Sarah and Osbaldo. They deserve the recognition and customers.","comment":{"@type":"Comment","name":"","datePublished":"2021-07-14T15:46:53Z","text":"Hi! Thank you so much for your review. We are excited to hear that Sarah and Osbaldo were able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Megan Gschwend"},"datePublished":"2021-07-09T02:14:51.74Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-07-09T18:37:02Z","text":"Great to hear! We appreciate your review and hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kirby Lacy"},"datePublished":"2021-07-09T00:21:43.097Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I had a wonderful experience with Sarah. She was a delight and very insightful and knowledgeable.","comment":{"@type":"Comment","name":"","datePublished":"2021-07-09T19:18:00Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Candy Mata"},"datePublished":"2021-07-06T21:08:27.902Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very friendly! All three associates helped me pick the lens of my liking!! Made it super easy and quick!","comment":{"@type":"Comment","name":"","datePublished":"2021-07-07T16:30:59Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Felipa Ceballos Corro"},"datePublished":"2021-07-02T23:06:22.576Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Excellent service.","comment":{"@type":"Comment","name":"","datePublished":"2021-07-06T19:58:10Z","text":"Great to hear! We appreciate your review and hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Wayne Asher"},"datePublished":"2021-06-26T02:45:50.977Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great Customer Service","comment":{"@type":"Comment","name":"","datePublished":"2021-06-28T20:19:41Z","text":"Thank you for your review. Our associates are some of the best around and we are always happy to hear our customers feel the same!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Eyad Kadri"},"datePublished":"2021-06-25T08:08:02.969Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-06-25T18:17:19Z","text":"Great to hear! We appreciate your review and hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Sanna Walia"},"datePublished":"2021-06-23T20:31:53.613Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-06-24T16:02:20Z","text":"Great to hear! We appreciate your review and hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Camilla Jomarie"},"datePublished":"2021-06-21T16:36:02.743Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-06-22T16:50:38Z","text":"Great to hear! We appreciate your review and hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Andrea Soto"},"datePublished":"2021-06-20T01:15:57.453Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Staff was very friendly and helpful. Dr Abela was very informative and helped me understand all of my options. First time going here for my every day vision needs and I will definitely make this my regular from now on!","comment":{"@type":"Comment","name":"","datePublished":"2021-06-22T20:49:29Z","text":"Thank you so much for your review. Our team is some of the best around and we are always happy to hear our customers feel the same!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Maricela Hernandez Sanchez"},"datePublished":"2021-06-16T18:33:10.85Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Horrible! I just came out of the store because I had an appointment, just for this lady to tell me they didn't accept my insurance. I tried calling them before arriving and they didn't answer because I guess I had the main line. She said she called me 2 times, yeah right! And said that the line didn't come through. It doesn't because my line blocks unknown callers but it let's you leave a message and I never got a called, I'm pretty sure I left my email and didn't get anything from them.","comment":{"@type":"Comment","name":"","datePublished":"2021-06-21T14:09:03Z","text":"Thank you for your review. We are sorry to hear that your experience at LensCrafters did not meet your expectations. We strive to deliver the best service in the industry. Please go to https://www.luxotticacustomercare.com/lenscrafters to follow up so we can work to correct this issue."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Vera Perez"},"datePublished":"2021-05-26T17:45:28.884Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I walked in the store this morning to have my husband’s glasses screw put back on the frame and they had excellent customer service, Chris did not hesitate to assist and Sheri was so friendly. I would highly recommend this store to my family and friends.","comment":{"@type":"Comment","name":"","datePublished":"2021-05-27T15:18:21Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"SHAWNA ASHE"},"datePublished":"2021-05-22T22:27:22.776Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Amazing service! April and her staff spend the time to truly care about us and understand the needs of their customers. The high tech equipment provides a smooth and fun experience when taking the exam. Very impressive!","comment":{"@type":"Comment","name":"","datePublished":"2021-05-24T20:11:44Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Cool Kid"},"datePublished":"2021-05-18T18:10:02.214Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-05-18T20:36:46Z","text":"Great to hear! We appreciate your review and hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Lynn Morgan"},"datePublished":"2021-05-11T17:35:01.59Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"The worst experience ever. Customer service ALL time worst. Tried setting up appt and staff were just blank. Manager was worst and ended stating she didn’t need my business. Manager finds that her staff is correct. Staff was scheduling my child under a different name. Their error. Worst mistake trying to deal with unprofessional people.","comment":{"@type":"Comment","name":"","datePublished":"2021-05-12T13:38:49Z","text":"Hello Lynn,\nThank you for contacting us regarding your experience. I am providing you with the link to our Luxottica Cares Form. This form will request all necessary information, so that we may address your concerns as quickly as possible. To access the form, please visit:\nhttps://www.luxotticacustomercare.com/lenscrafters"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Arditha Ferdinand"},"datePublished":"2021-05-09T02:48:51.439Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Sarah was amazing! She assisted me with finding the right frames and ensuring proper fit on two occasions. She is the epitome of kindness and professionalism. Her customer service abilities far surpassed my expectations. Thank you Sarah!!","comment":{"@type":"Comment","name":"","datePublished":"2021-05-10T20:42:28Z","text":"Hi! Thank you so much for your review. We are excited to hear Sarah was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Zak Marayati"},"datePublished":"2021-05-06T22:12:08.048Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Lens crafters team is good and nice , However\n\nI had a vision exam with Dr Andrew Abela on site I felt extremely rushed im/out for vision exam , he was rude on interrupting as just rushing and pretending to be busy while no one or other appointments booked at that time . I got wrong prescription, and. I am unhappy with the result and glasses Horrible experience won’t come back for that. Will need to report to the board","comment":{"@type":"Comment","name":"","datePublished":"2021-05-07T14:47:08Z","text":"Thank you for your review. We are sorry to hear that your experience at LensCrafters did not meet your expectations. We strive to deliver the best service in the industry. Please go to https://www.luxotticacustomercare.com/lenscrafters to follow up so we can work to correct this issue."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Golio Endeavors"},"datePublished":"2021-05-06T18:50:30.703Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The employees were very patient, thorough and polite throughout. Also, in this time of COVID, they took appropriate precautions. I was very pleased with my experience.","comment":{"@type":"Comment","name":"","datePublished":"2021-05-07T15:46:18Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kiana"},"datePublished":"2021-05-05T00:11:27.226Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Mauricio was so helpful and had amazing customer service skills. Would definitely recommend this location.","comment":{"@type":"Comment","name":"","datePublished":"2021-05-05T13:58:58Z","text":"Hi! Thank you so much for your review. We are excited to hear Mauricio was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Priscilla T"},"datePublished":"2021-04-24T00:52:12.379Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great customer service! Came here not believe if they fix glasses for free and they do! Thanks Chris for the repair and overall great staff!","comment":{"@type":"Comment","name":"","datePublished":"2021-04-27T16:09:43Z","text":"Hi! Thank you so much for your review. We are excited to hear Chris was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Amanda Romero"},"datePublished":"2021-04-21T01:45:11.06Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Really nice staff and experience. Appreciate them still taking Covid precautions.","comment":{"@type":"Comment","name":"","datePublished":"2021-04-21T16:33:58Z","text":"Hello Amanda, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Roberto Arias"},"datePublished":"2021-04-19T17:42:30.227Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"great customer service by Christian.","comment":{"@type":"Comment","name":"","datePublished":"2021-04-20T19:26:42Z","text":"Hello Roberto, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Aaron G."},"datePublished":"2021-04-10T02:54:07.811Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-04-13T20:42:53Z","text":"Great to hear! We appreciate your review and hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Tina Valadez"},"datePublished":"2021-04-05T22:26:42.198Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Sheralee was AWESOME!!! Great experience here for a first timer. Quick and easy. We will definitely keep coming back. Thank you Sheralee.","comment":{"@type":"Comment","name":"","datePublished":"2021-04-06T15:35:49.147Z","text":"Hi! Thank you so much for your review. We are excited to hear Sheralee was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Gio Rodriguez"},"datePublished":"2021-03-25T19:54:01.496Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Everyone was super nice and helpful, and the girl didn't catch her name but she did wonderful for her first day!","comment":{"@type":"Comment","name":"","datePublished":"2021-03-26T15:35:50.846Z","text":"Hello Gio, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jerrie Adler"},"datePublished":"2021-03-24T02:01:26.884Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-03-24T19:12:52.651Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Loressia Max"},"datePublished":"2021-03-20T01:31:08.174Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-03-24T16:19:51.695Z","text":"Great to hear! We appreciate your review and hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Brandon McCarroll"},"datePublished":"2021-03-19T23:29:52.433Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"April was amazing! She helped and never made rushed me even when I was super indecisive! The whole crew was great I didn’t catch their names but didn’t want to leave them out!","comment":{"@type":"Comment","name":"","datePublished":"2021-03-22T20:04:34.879Z","text":"Thank you for your review. Our associates are some of the best around and we are always happy to hear our customers feel the same!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Charity Mckoy"},"datePublished":"2021-03-14T19:35:07.104Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-03-15T14:46:00.58Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"K L"},"datePublished":"2021-03-12T23:51:34.357Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-03-16T13:49:37.686Z","text":"Thank you for your review. We are sorry to hear that your experience at LensCrafters did not meet your expectations. We strive to deliver the best service in the industry. Please go to https://www.luxotticacustomercare.com/lenscrafters to follow up so we can work to correct this issue."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Randy Courtney"},"datePublished":"2021-02-28T03:54:37.244Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Chris was excellent and attentive. He performed a quick repair for free on my existing prescription sunglasses and assisted me with the purchase of new, \"backup\" pair. Highly recommend the Stapley Lens Crafters & Chris! You will be served well!","comment":{"@type":"Comment","name":"","datePublished":"2021-03-01T17:31:25.298Z","text":"Hi! Thank you so much for your review. We are excited to hear Chris was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Mark Saw"},"datePublished":"2021-02-27T17:11:14.54Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great doctor! Very informative and personable and took his time answering all questions","comment":{"@type":"Comment","name":"","datePublished":"2021-03-01T20:42:50.11Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ralph Brandt"},"datePublished":"2021-02-24T17:35:37.752Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-02-24T19:43:25.073Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Dennis Decker"},"datePublished":"2021-02-20T17:04:23.829Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very nice people and the price was good. Always had a good experience at LensCrafters.","comment":{"@type":"Comment","name":"","datePublished":"2021-02-22T20:26:36.354Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jonathan Oner"},"datePublished":"2021-02-18T20:46:04.893Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Awesome staff I will definitely shop here in the future.","comment":{"@type":"Comment","name":"","datePublished":"2021-02-19T14:49:23.187Z","text":"Hello Jonathan, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Tiffiney Yazzie"},"datePublished":"2021-02-08T13:24:34.412Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-02-09T17:49:26.201Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Karin Holden"},"datePublished":"2021-01-10T17:30:45.346Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Always get treated awesome at this location . Chris helped me when they were still at fiesta mall . He is the best ! Just purchased 2 new glasses had to return 1 due to fitting issues and I like that I have 30 days to try and change the frame . Thank you Chris !","comment":{"@type":"Comment","name":"","datePublished":"2021-01-11T16:40:30.767Z","text":"Hi! Thank you so much for your review. We are excited to hear Chris was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Hinh Tran"},"datePublished":"2020-12-17T18:37:55.449Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"The staff at the eye exam are very good. However, I was not satisfied with the customer service of the sales service when I chose to buy frames and lenses. When I came back to exchange my glasses for the first time, the saler told me that the computer system was faulty and couldn't give me a price right then and made an appointment to call me again the next morning. The next day the employee named Misty Werner called back to tell me with a very high price of new glasses, I asked her to list the details of the price, then her attitude was not satisfied. That afternoon I went back to the store and a male employee welcomed me. I asked why there are options that I didn't request but were listed in and I wanted to remove those features but the saler said he couldn't. hence I asked to return it. then I went to the store at Chandler mall, the staff here served better. And I chose lenses with the same features as before but the price is less half than Stapley's store.","comment":{"@type":"Comment","name":"","datePublished":"2020-12-18T13:46:30.471Z","text":"Hello Hinh,\nThank you for contacting us regarding your experince in store. I am providing you with the link to our Luxottica Cares Form. This form will request all necessary information, so that we may address your concerns as quickly as possible. To access the form, please visit:\nhttps://www.luxotticacustomercare.com/lenscrafters"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kriss Castle"},"datePublished":"2020-11-29T00:13:09.789Z","reviewRating":{"@type":"Rating","ratingValue":"4","bestRating":"5"},"reviewBody":"I need safety glasses for work and there is a small variety to choose from.","comment":{"@type":"Comment","name":"","datePublished":"2020-12-01T22:52:07.343Z","text":"Thank you for your review and feedback! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Payton Murrieta"},"datePublished":"2020-10-24T22:31:01.986Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"This was my first official full eye exam and first time ordering prescriptions. It was an amazing visit treated like a friend/family thank you.","comment":{"@type":"Comment","name":"","datePublished":"2020-10-26T18:07:19.647Z","text":"Hello Payton, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Gerald Garrido"},"datePublished":"2020-10-08T01:42:01.203Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2020-10-08T19:51:46.397Z","text":"Hi! Thank you so much for your review. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Solarize AZ"},"datePublished":"2020-10-06T19:58:10.722Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Everyone has always been awesome at Mesa Store, Jeanine knows her stuff!","comment":{"@type":"Comment","name":"","datePublished":"2020-10-09T14:47:29.335Z","text":"Thank you for your review. Our associates are some of the best around and we are always happy to hear our customers feel the same!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Susana Rivera"},"datePublished":"2020-10-01T19:04:17.12Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2020-10-02T16:35:48.788Z","text":"Hi! Thank you so much for your review. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jennifer Leon"},"datePublished":"2020-09-09T18:34:18.349Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very friendly staff and super professional.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Tammy Molnar"},"datePublished":"2020-08-12T19:30:26.444Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The staff is awesome.","comment":{"@type":"Comment","name":"","datePublished":"2020-08-13T16:16:12.858Z","text":"Thank you for your review. Our associates are some of the best around and we are always happy to hear our customers feel the same!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"John A. Shurr, PLLC"},"datePublished":"2020-03-19T21:17:16.854Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"LensCrafters personnel were very efficient and personable. They have repeatedly assisted me with quick repairs, as needed.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Alonso L"},"datePublished":"2020-03-06T07:19:51.12Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"diane copetillo"},"datePublished":"2020-02-21T05:27:08.147Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very friendly staff","comment":{"@type":"Comment","name":"","datePublished":"2020-02-27T16:55:27.772Z","text":"Hi Diane! Thank you for your review. Our associates are some of the best around and we are always happy to hear our customers feel the same! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Misty Werner"},"datePublished":"2020-02-07T22:22:42.08Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Everyone was helpful and friendly....I will tell all my friends to visit this location","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Abby Dieffenbach"},"datePublished":"2020-01-30T23:09:46.764Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Tesha Smith"},"datePublished":"2020-01-20T16:19:21.81Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great service! The staff here are just amazing, they helped me find the right pairs without rushing me. Everyone was very welcoming and helpful, I will be coming to LensCrafters from now on!!","comment":{"@type":"Comment","name":"","datePublished":"2020-02-02T05:13:44.472Z","text":"Hi Tesha! Thank you for your review. Our associates are some of the best around and we are always happy to hear our customers feel the same! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Alma Herrera"},"datePublished":"2020-01-14T17:10:01.128Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The reason why I put this review my experience at this location was wonderful the employees there were extremely helpful kind and generous and Very well inform. I'm definitely coming back to get my eye exam done here a little high but, I prefer it getting done the proper way and definitely it's worth the price. Also forgot To mention Christian was really awesome very Helpful. And I know I said this in person but, thank you so much!! for helping us out you made our experience for the 1time was very welcoming keep up the good work.😊","comment":{"@type":"Comment","name":"","datePublished":"2020-02-05T18:37:29.823Z","text":"Hi Alma! Thank you for your review! Our associates are some of the best around, and we are excited to hear Christian was able to help make your trip to LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"becky hatten"},"datePublished":"2019-12-31T22:49:49.39Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Loved Ljiljana Aleksic. She didn't just provide me a prescription that might work, but took the time to make sure that my answers were detailed and that the prescription was individualized. She also provided different reasons for blurred vision that could be an easy fix - eye drops/warm cloth. I really liked her. The staff was also very helpful on providing suggestions and getting the transaction completed quickly.","comment":{"@type":"Comment","name":"","datePublished":"2020-01-22T20:19:58.795Z","text":"Hi Becky! Thank you for your review! Our associates are some of the best around, and we are excited to hear Ljiljana was able to help make your trip to LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Frank Cook"},"datePublished":"2019-11-19T19:34:06.944Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great Experience. Go see Jeanine & she'll help you out. Very cool person. Ask her about Puerto Penasco.","comment":{"@type":"Comment","name":"","datePublished":"2019-11-26T15:47:44.665Z","text":"Hi Frank! Thank you for your review. We are excited to hear Frank was able to help make your experience at LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Lucy Sanchez"},"datePublished":"2019-10-18T20:27:06.604Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Been going here for a couple of year and never had a problem with staff or products.","comment":{"@type":"Comment","name":"","datePublished":"2019-10-28T17:34:28.191Z","text":"Hi Lucy! Thank you for your review! We appreciate the feedback and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Copenboro"},"datePublished":"2019-10-08T17:53:25.86Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I went in for a new set of nose pads for my glasses, one of mine had fallen off last night. Christian was very friendly and helpful. He got new pads on my glasses, cleaned them and even helped adjust them for a better fit, in a matter of 5 minutes everything was done. Overall extremely satisfied, good location, very clean, very helpful. Highly recommend going here for glasses/shades.","comment":{"@type":"Comment","name":"","datePublished":"2019-10-21T15:02:16.774Z","text":"Hi Copenboro! Thank you for your review. We are excited to hear Christian was able to help make your experience at LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Scott Burzynski"},"datePublished":"2019-08-29T06:29:57.174Z","reviewRating":{"@type":"Rating","ratingValue":"4","bestRating":"5"},"reviewBody":"Always helpful!","comment":{"@type":"Comment","name":"","datePublished":"2019-09-24T20:37:47.36Z","text":"Hi Scott! Thank you for your review! We appreciate the feedback and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Gary Cannon"},"datePublished":"2019-08-23T15:44:41.168Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"I had my script filled here. Something started peeling on my lens. I went in to find out they put a coating on the lens I didn’t ask for. They said they were not responsible. I said so you put a protective coating on my lens but ur not responsible for how good it is? They said nope. I wouldn’t suggest getting glasses here unless you’re going to change every year.","comment":{"@type":"Comment","name":"","datePublished":"2019-08-27T14:18:12.328Z","text":"Hi Gary, thank you for your review. We strive to meet all of our customers' needs and are sorry to hear about your experience. Please go to bit.ly/LC-LUX so we can follow up with you directly."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Lisa Arndt"},"datePublished":"2019-08-16T04:11:59.769Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Dick Behringer"},"datePublished":"2019-06-02T21:57:40.131Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Went in because the screw fell out of my glasses frame and a very lovely blonde lady fixed it up for free!","comment":{"@type":"Comment","name":"","datePublished":"2019-06-11T20:24:21.459Z","text":"Hi Dick! That’s great news! We appreciate your review and hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Michele Steiner"},"datePublished":"2019-04-06T03:20:49.448Z","reviewRating":{"@type":"Rating","ratingValue":"4","bestRating":"5"},"reviewBody":"I have been going to lenscrafters for over 20 years. Dr Wyman is absolutely fantastic! She goes above and beyond for you. I will continue to go there because of her.👓👓","comment":{"@type":"Comment","name":"","datePublished":"2019-04-17T18:38:13.638Z","text":"Hi Michele! Thanks for your business and your review. We are excited to hear Dr. Wyman was able to help make your experience a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Garrett Morris"},"datePublished":"2019-01-09T18:24:59.318Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Called ahead to check availability which Christian G. politely and professionally answered to get me in immediately. Got to Lenscrafter where Alissa S. took care of me and got out in 15 minutes. Great service and would recommend to anyone.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Janet Stuart"},"datePublished":"2018-12-27T03:59:44.943Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"This place is awesome. Dr. Jacqueline was so sweet and professional at the same time. The staff is very nice as well. Thank you for making my appointment easy to deal with.","comment":{"@type":"Comment","name":"","datePublished":"2019-01-18T14:53:30.8Z","text":"Hi Janet! Thanks for your review. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Charlene Love"},"datePublished":"2018-11-14T18:23:13.189Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Laurie Woodcock"},"datePublished":"2018-11-10T04:35:38.32Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Thank you Dr. Beebe, Pearson Eyecare Group and LensCrafters for a WONDERFUL experience! Kassy pulled various frames for me and selected additional frames she thought would look nice on me. She is patient and quite experienced with knowing what frame fits your face best. As we were looking at more brands and styles, Alissa, another associate pulled a frame that was in the drawer and they were exactly what I was looking for...they are PERFECT! She did my eye measurements, is experienced and talented in her profession. Truly...she is AWESOME!\n\nMiracle, who does your pre eye exam is super nice and explains what each eye test is measuring. The ladies who check you out in front are friendly and go out of their way help you with your insurance complexities.\n\nThe Optometrist, Dr. Marissa Beebe is very thorough and explained in detail about the purpose of the eye photos and what the eye photos should look like if everything is normal. She indicated what the photos would look like if you are beginning to have possible future eye concerns. She is knowledgeable about contacts and is confident that she can find a contact that can work for me. I am looking forward to having contacts that I can actually see with and they will feel comfortable on my eyes. Thank you for your OUTSTANDING CUSTOMER SERVICE!! Laurie","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Katy V."},"datePublished":"2018-06-01T00:55:40.082Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I really had a great experience here! The assistants that helped me put in contact lenses for the first time were very helpful and patient with me since I'm struggling to put in the lenses, which is common and expected. I'm very grateful to have really good eye insurance and I got some Versace brand frames I liked and got in and out quickly.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Chewy Bit Art"},"datePublished":"2017-10-05T18:56:36.245Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The staff was very helpful trying to help me sort out my insurance info, and very friendly.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Rebecca Carroll"},"datePublished":"2017-08-05T12:50:07.989Z","reviewRating":{"@type":"Rating","ratingValue":"4","bestRating":"5"},"reviewBody":"I felt very comfortable there, the staffs were very friendly and polite. I didn't have to wait long to get the process going. I will go back for my next exam.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"David Fernandes"},"datePublished":"2017-07-06T01:01:56.765Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Daniel Varner"},"datePublished":"2017-06-24T17:18:37.011Z","reviewRating":{"@type":"Rating","ratingValue":"2","bestRating":"5"},"reviewBody":"Staff very helpful and professional. Lab very slow. Maybe it's just me, but I feel that the reward for relenting to plus selling (read: giving Lenscrafters more money) should not be having to wait an extra week - almost half a month - to receive what you paid for. From a chain that used to boast you'd get your glasses \"in about an hour\".\n\nAgain, the staff was fantastic, but I will not be using Lenscrafters for my next glasses purchase due to how slow the lab is.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"WT Maher"},"datePublished":"2017-04-30T14:54:57.924Z","reviewRating":{"@type":"Rating","ratingValue":"2","bestRating":"5"},"reviewBody":"I would try a different location","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"M Jank"},"datePublished":"2017-04-17T22:11:49.465Z","reviewRating":{"@type":"Rating","ratingValue":"3","bestRating":"5"},"reviewBody":"Phone calls take a little more priority rather than customers waiting in chair.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Javier Ornelas"},"datePublished":"2017-04-16T20:05:31.8Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"They are all very professional. It is a wonderful office. I liked them at Fiesta Mall and followed them to their new location.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ethan H"},"datePublished":"2017-04-11T16:23:20.374Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I'm excited they finally moved in from Fiesta mall. I've always had great service and everyone has been friendly.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"SkooBert Kill"},"datePublished":"2017-03-24T23:37:46.848Z","reviewRating":{"@type":"Rating","ratingValue":"4","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kathleen McComsey"},"datePublished":"2017-03-11T00:12:48.28Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"I went in yesterday to have my temple protectors replaced... something I have had done a few times at the other location. The woman working (never gave me a name so I don't know it, it was opening yesterday) took my glasses in back to replace the temple protectors, no problem.... when she came back, she put them on my face, asked me how the felt, and hurried me out. I thought it was because she seemed to be the only one working and it was busy. I got home and a corner of the frames are broken. I contacted the company that makes the vintage frames, and they no longer make them. I dont make very much and saved for these for a long time. The lenses (purchased at lenscrafers) were almost $400... I can't use the glasses or the frames now. If I could give 0 starts I would... I am totally devastated.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Heather Oring"},"datePublished":"2017-02-07T01:11:28.854Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I came to this location after a frustrating experience at my usual LensCrafters of 8+ years. Jeanine helped me the moment I walked through the door. She listened to me and helped me get exactly what I needed. In the end, I found frames that I liked even better that weren't in the selection of the other location. She wasn't pushy at all and the transaction was smooth and fast! The other employees working were super nice and giving the same great service to their customers. It was an overall great experience. I wish all my errands and shopping trips could be his great. This is now my new go-to location. Thank you SO MUCH Jeanine!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ryan Nemger"},"datePublished":"2017-01-13T16:47:52.247Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Quick, easy and helpful.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Sam Ortega"},"datePublished":"2017-01-12T18:32:31.836Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Dr. W is awesome, the staff is nice and the prices are on the little expensive side, but we were happy with what we left with. They take their time to make sure you look good in what you chose.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jessica M"},"datePublished":"2016-11-17T22:23:15.2Z","reviewRating":{"@type":"Rating","ratingValue":"2","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ethan Truman (Osvetnik1138)"},"datePublished":"2016-10-30T18:29:06.755Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"This location is awesome, and it has MOVED! They are located at Mesa Grand, just off of US 60 and S Stapley Dr.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Suslov Sergei"},"datePublished":"2016-06-12T15:39:45.078Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Wonderful! Got great glasses! Sergei","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Vince Evans"},"datePublished":"2016-04-24T19:28:14.21Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"On a recent business trip to Phoenix, I needed my sunglasses fixed and had purchased them at a LensCrafters in Florida. I found this location and was fortunate to find Chris and his colleagues in the store late on a Wednesday evening. Not only did he go out of his way to repair the sunglasses, he cleaned my reading glasses and gave me some advice on golf sunglasses....a very knowledgeable and highly personable man. And he didn't charge even though I was willing to pay....I highly recommend this crew. Thanks Chris for your professionalism and courtesy!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Sheryl Bateman"},"datePublished":"2015-10-19T03:31:12.125Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"My daughter has a very strong prescription, so it is hard for her to live without her glasses. She lost them on a weekend, and we were anxious to find a place that could quickly replace them. Most of the time it takes about 2 weeks to get her prescription filled. LensCrafters was able to fill her prescription on a Sunday, and it only took an hour. On top of that, the customer service was excellent. Charles and Holly were very patient and thorough even though it was almost closing time when we came. They continued to be kind, helpful, and professional even after they found out we were buying the cheapest frames and lenses.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Cristian G"},"datePublished":"2015-08-06T02:40:48.287Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"I came here after 7 PM and it was closed, even if they work until 9PM","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Adriana O"},"datePublished":"2015-08-02T03:51:56.339Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Horrible! This place is all about making money. Hidden fees. Getting authorization from your insurance takes forever. We had to just leave and they called us. We just decided to go somewhere else. They also said that the visit would be a certain amount and we paid double for just exams because of all the up selling and you find out your charges at the end. I'm just so dissatisfied, they really do nothing to make you feel comfortable. Just a bunch of commission trying to be made. Would not recommend this business.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Gloria Estrada"},"datePublished":"2015-06-28T03:28:30.047Z","reviewRating":{"@type":"Rating","ratingValue":"3","bestRating":"5"},"reviewBody":"Closed early, it's not even 8:30 & the doors are closed, lights are off & no one around. If the times have changed they should have updated that","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jianhua Huang"},"datePublished":"2014-11-04T21:25:02.664Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Zero star if possible. I have my eye exam and a new pair of glasses there. But the degree is a little higher than what I expect. Then when I went back to changed my glasses, the manager is rude. She just want me to upgrade the lens to higher level, so that they can make more money. After I said no, she just want to push me out! This store never care about the customers feeling. They only care about money.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Russell V"},"datePublished":"2014-02-26T22:13:53.157Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Poor customer service. Will not sell contacts to you close to the end of your prescription date. Cite some unnamed \"law\" that prevents them from selling you contacts as your prescription is about to expire.\n\nWould not actually say what law this is, must be the law of needing to perform more eye exams for the cash it brings in.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Dayton Harris"},"datePublished":"2013-12-31T23:42:26.476Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Incredible! I called in to get some eye trouble diagnosed. Charlene answered my call and was EXTREMELY helpful and kind. She got me right in with a doctor, and was very thoughtful and explained everything to me very well. The people here definitely take their job seriously and go the extra mile. This is the first review I've ever written. That's how impressed I was!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}}]</script>
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YOUR EYES FIRST
New Styles have just arrived! Visit us for your personalized eyecare experience and find your perfect look! Get 50% off lenses with frame purchase. Schedule your eye exam now. We accept most vision insurance plans, including: Aetna, EyeMed, Humana, United Healthcare Vision, Davis Vision by Versant Health and many more. At LensCrafters all prescriptions are welcome!

Mesa Grand Spectrum

Closed. Opens today at 9:00 AM
4.5 out of 5.0
(328 Google Reviews)
Find available eye exam appointments
And more appointments available
for you and your family
schedule now
Or call
(480) 345-7656

Store Information

1649 South Stapley Drive Ste 108
Mesa, AZ 85204
Get Directions
Phone:(480) 345-7656

Store Hours

Tuesday9:00 AM - 8:00 PM
Wednesday9:00 AM - 8:00 PM
Thursday9:00 AM - 8:00 PM
Friday9:00 AM - 8:00 PM
Saturday9:00 AM - 7:00 PM
Sunday10:00 AM - 5:00 PM
Monday9:00 AM - 8:00 PM

Eye Doctors at this Store

DNA Eye Group-undefined

DNA Eye Group

Independent Doctor of Optometry

See More Details

Vision insurance at LensCrafters

The destination for vision insurance members. Many insurance plans accepted.
Call us at (480) 345-7656 to learn more.

EyeMed Vision Insurance
EyeMed Plus Vision Insurance
Aetna Vision Insurance
Humana Vision Insurance
Cigna Vision Insurance
VSP Vision Insurance
United Healthcare Vision Insurance
Davis Vision Insurance
Superior Vision Insurance
Avesis Vision Insurance

… AND MANY MORE

Check Eligibility Online

50% OFF LENSES

with frame purchase
Offer DetailsShop Now

50% OFF AN ADDITIONAL PAIR*

*some restrictions apply
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UP TO $200 OFF AN ANNUAL SUPPLY

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Shop at this location
Eyeglasses
See in style with prescription lenses for a tailor made experience and complete vision solutions.
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Sunglasses
Find designer sunglasses that'll keep you stylish and protected from the sun's rays. Buy sunglasses online or in-store that work perfectly with your personality and lifestyle.
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Contact Lenses
Be free to move with contact lenses to see naturally, safe and convenient for physical activities.
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Our designer brands

Ray-Ban
Oakley
Burberry
Michael Kors
Prada
Versace
DISCOVER ALL
Find available eye exam appointments
And more appointments available
for you and your family
schedule now
Or call
(480) 345-7656

Know before you go

What should I bring to my eye exam?
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Do I have to have my eyes examined by an eye doctor at LensCrafters to get a new pair of glasses?
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What is the difference between an eye exam and a vision screening?
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Is a contact lens exam different than an eye exam?
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Why should I get an eye exam?
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Can I schedule and get an eye exam in the same day?
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Can I bring the glasses I bought online for fitting and adjustment in store?
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How do I know if my child needs glasses?
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Visit us at LensCrafters 1649 South Stapley Drive

1649 South Stapley Drive LensCrafters is dedicated to providing quality eyecare to ensure you always see your best. We offer comprehensive eye exams, a complete range of premium lens solutions and a wide assortment of designer brands including Prada, Versace, Dolce & Gabbana, Ray-Ban, Oakley, Persol and many more. We accept most vision insurance plans, including: Aetna, EyeMed, Humana, United Healthcare Vision, Davis Vision by Versant Health and many more. At LensCrafters all prescriptions are welcome!
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Google Reviews forLensCrafters Mesa, AZ

4.5/5
(336 reviews)
Ty
March 03, 2025
5.0/5
Not sure why all the bad reviews.. I did not have a bad experience and would recommend this location. Had my eye exam today with Dr. Qualls. My other eye doctor no longer accepts my vision insurance since I changed my medical insurance plan for 2025..so I made a appt here and I had a good experience! The staff for the exam part was friendly and nice, no issues. I plan on seeing Dr Qualls again next year for my exam. My doctor answered all my questions and took his time and he didn’t rush. The lady that helped me with my glasses purchase was also helpful and patient. Thanks again for all the help! Ty
Response from LensCrafters
March 04, 2025
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Jennifer Velazquez
February 23, 2025
1.0/5
I had the worst experience at any eye glass place yesterday at this location. I have been wearing glasses for 30+ years and have never encountered any issues with my insurance or getting glasses. The eye exam part of the store was amazing. I had zero issues with my eye appointment or my insurance. The sales people in the eyeglass store however were the most unwelcoming and unhelpful sales people I’ve ever encountered in my life. I have been to this exact location for the past 3 years with zero issues. The sales people were always so helpful and welcoming. I was told I couldn’t buy glasses because my phone number didn’t match in the system. Mind you I have been to this exact location, have had the same insurance (even if it’s renewed, I haven’t changed jobs or insurance companies) and phone number (for the last 10+ years) and was told to call my insurance provider. I did so which they proceeded to tell me the store had to call. The salesclerk did not attempt to add my information back in the system or offer any other alternative than to also call my insurance company for them to tell her the same thing. I do not recommend going to a place where the salespeople act like they are doing you a favor by doing their job. They just lost a $300 or more sale for their store. If you do not value customer service when getting an important and costly service done than by all means please go here.
Response from LensCrafters
February 28, 2025
Thank you for your review. We are sorry to hear that your experience at LensCrafters did not meet your expectations. We strive to provide the best customer service in the industry. Please go to www.luxotticacustomercare.com/lenscrafters/careform so we can work to correct this issue for you.
Paul Egert
January 26, 2025
5.0/5
I needed an emergency repair after a lens fell out of my glasses and I couldn’t drive home. KC fixed me right up and was so pleasant to work with. Thanks!
Response from LensCrafters
January 27, 2025
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
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Oliver Wolflig
January 24, 2025
5.0/5
This was my first experience getting glasses and it was very smooth and easy. Everyone was so friendly and helpful from the optometrist to picking up the glasses. Nanette was especially helpful and kind throughout the whole process. I will continue to refer people here because of the great experience!
Response from LensCrafters
January 25, 2025
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Life Uncanned
January 24, 2025
5.0/5
Great price. On one of my constructions jobs I had to take my glasses off for a tight space which ended up leading to them being stepped on by my coworker. Insurance only pays for 1 pair a year so it had to be out of pocket. I wanted the same pair of Oakley frames that aren’t cheap. I worked with Traci and she gave me a great deal on a new pair of glasses and was able to reuse my original lenses. I figured I’d be paying $800 for new pair. I got such a good deal that I refused to let my coworker pay for them.
Response from LensCrafters
January 25, 2025
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Gina Williamson
January 23, 2025
5.0/5
I’m new to Arizona and I’ve been so terrified to find all new places, eyes, doctor, and dentist….. I’m glad that I picked this LensCrafters! I had an amazing experience from Traci and her staff! They helped me pick out the perfect glasses and even helped with a second set of lenses!! The old location was okay and this one is way better!! Such amazing customer service! Thank you all so much!
Response from LensCrafters
January 24, 2025
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
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Claire LuzHoxsie
January 23, 2025
5.0/5
I had the most amazing experience at LensCrafters thanks to Nanette! She was incredibly knowledgeable, kind, and patient throughout the entire process. Nanette went above and beyond to ensure I understood all of my options, and she helped me pick out the perfect pair of glasses. She even helped me utilize a deal they had going on, saving me 50% off my second pair—which turned out to be the cutest sunglasses! I’ve been eyeing a pair of sunny frames for a while and was surprised to find that LensCrafters carries luxury brands like Prada and Versace. Thanks to Nanette’s help, I got exactly what I wanted, and I couldn’t be happier with my choices. Her friendly demeanor and expertise made what could have been a stressful experience so enjoyable. If you’re visiting this location, ask for Nanette—you won’t be disappointed! She truly made my day, and I’ll definitely be coming back because of her exceptional service.
Response from LensCrafters
January 24, 2025
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Denise
January 21, 2025
1.0/5
I’ve been going to LensCrafters for many years since they left fiesta mall. This location has turned into a complete joke. The sales lady that helped me was a complete moron charging me for extras without even going over what each add-on cost. Every time I’ve come to LensCrafters, every sales associate has gone over the cost of each add-on before I pay, but according to the manager Tracy they don’t do that ?! Be careful if you get Nanette. she is a liar and she will add on charges to meet her sales goal. Review the charges before you actually pay for the glasses or you will regret it. Throw the entire store away! Lol smdh
Response from LensCrafters
January 22, 2025
Thank you for your review. We are sorry to hear that your experience at LensCrafters did not meet your expectations. We strive to provide the best customer service in the industry. Please go to www.luxotticacustomercare.com/lenscrafters/careform so we can work to correct this issue for you.
Kathleen Scataglini
December 08, 2024
1.0/5
Today, I rushed from the crowded grocery store to make my 2:40 pm appointment. I arrived at 2:45. The receptionist (at the eye doctor) said: "I am sorry, you will have to reschedule: you are late.". Oh, I am going to re-schedule--at another business. I left wondering if the owner knows the receptionist turns his clients away so easily.
Response from LensCrafters
December 09, 2024
Thank you for your review. We are sorry to hear that your experience at LensCrafters did not meet your expectations. We strive to provide the best customer service in the industry. Please go to https://luxotticacustomercare.com/lenscrafters/careform so we can work to correct this issue for you.
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Devil Hunter
November 26, 2024
5.0/5
The staff is knowledgeable of the products, friendly and helpful
Response from LensCrafters
December 04, 2024
Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!
Jim Rudzinski
November 21, 2024
5.0/5
Response from LensCrafters
November 26, 2024
Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  
William Veres
October 13, 2024
5.0/5
Fantastic!!! Friendly doctor and staff. Great product. Fast. Would highly recommend!
Response from LensCrafters
October 15, 2024
Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  
  • ...
Madelyn Given
October 01, 2024
1.0/5
Horrible Communication with the workers there . I had an eye on September 4th and I just now got my glasses. The only reason why I found out what was wrong with my order of glasses being made was from me calling the store myself. And I have been wearing glasses for over ten years and never have had the worst of experience. I definitely don’t recommend coming to this location for glasses . All you get is excuses on why the glasses are late
Response from LensCrafters
October 02, 2024
Thank you for your review. We are sorry to hear that your experience at LensCrafters did not meet your expectations. We strive to provide the best customer service in the industry. Please go to https://luxotticacustomercare.com/lenscrafters/careformso we can work to correct this issue for you.
Robyn Elbanhawy
September 27, 2024
5.0/5
Response from LensCrafters
October 03, 2024
Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!
Stephanie Chapman
September 15, 2024
5.0/5
I didn't get anyone's names, but my husband and I went in on Thursday, September 12th, and EVERYONE was amazing. I haven't had my eyes checked in 20 years because it was such an awful experience. Thank you so much for making it so easy and being so kind! I can't wait to get my glasses!
Response from LensCrafters
September 20, 2024
Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!
  • ...
Lucio V
September 14, 2024
1.0/5
Walked in the lady was working with another customer. Looked around for about 5-10 minutes didn’t even get acknowledged, couldn’t even say I’ll be right with you, nothing no customer service here at all just walked out. Do yourself a favor and find somewhere else
Response from LensCrafters
September 16, 2024
Thank you for your review. We are sorry to hear that your experience at LensCrafters did not meet your expectations. We strive to provide the best customer service in the industry. Please go to https://luxotticacustomercare.com/lenscrafters/careformso we can work to correct this issue for you.
Teresa MamaT
September 06, 2024
5.0/5
Everyone was so friendly. ~Mamatpp
Response from LensCrafters
September 20, 2024
Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!
Phong Tran
August 01, 2024
1.0/5
Have to back here to reduce my review to 1 star (from 5). I have company pay prescription with premium progressive glass but reading focal point has made too low, i have to lift the glass up to have a clear reading. Asked to redo, they’ve done the 2nd time without any change. The manager said you only have this progressive, we have wider progressive but your company only pay for this (what’s going on here???). She insisted they did it right, there is nothing wrong. That’s mean my expectation is wrong LOL. P/S: the previous 5 stars is still there for previous team. The current staffs are only focus to up sales, make money from customers and seem like don’t really care about customers experience. Gonna move my family to another store, another brand, never come back. ——————————— My son’s glasses was damaged yesterday. I bring it here expecting a new replacement but I was surprised that they help me fix for free. People were nice and very friendly!
Response from LensCrafters
August 02, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
  • ...
Cr Gb
July 24, 2024
1.0/5
Response from LensCrafters
July 25, 2024
Thank you for your review. We are sorry to hear that your experience at LensCrafters did not meet your expectations. We strive to provide the best customer service in the industry. Please go to http://ms.spr.ly/6265lXZ79 so we can work to correct this issue for you.
Nicole Santana
July 19, 2024
5.0/5
Great customer service! My husband went in looking for something very specific. The sales assistant was very patient and knowledgeable, not only did we purchase one pair but two! Highly recommend!
Response from LensCrafters
July 21, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Moores
July 19, 2024
5.0/5
Great experience through the whole process. Will highly recommend to others.
Response from LensCrafters
July 20, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
  • ...
Camila Ruby
July 15, 2024
1.0/5
Response from LensCrafters
July 16, 2024
Thank you for your review. We are sorry to hear that your experience at LensCrafters did not meet your expectations. We strive to provide the best customer service in the industry. Please go to http://ms.spr.ly/6263lONjZ so we can work to correct this issue for you.
Sophia Gurdian
July 15, 2024
1.0/5
Response from LensCrafters
July 16, 2024
Thank you for your review. We are sorry to hear that your experience at LensCrafters did not meet your expectations. We strive to provide the best customer service in the industry. Please go to http://ms.spr.ly/6267lONZ1 so we can work to correct this issue for you.
Yessy Gurdian
July 15, 2024
1.0/5
Response from LensCrafters
July 16, 2024
Thank you for your review. We are sorry to hear that your experience at LensCrafters did not meet your expectations. We strive to provide the best customer service in the industry. Please go to http://ms.spr.ly/6265lONXv so we can work to correct this issue for you.
  • ...
Carlos Gurdian
July 14, 2024
1.0/5
I been I customer of this location over 10 years. And a customer for lensCrafter 20 years. For 3 times in a row the lences break in their own. I brought this to their attention in the resolution is to keep buying the protection plan. I don't feel I should be buying a protection plan just to cover for low quality service for which a pay full price. So, my self, my 2 daughter and wife are not longer getting our glasses from this location.
Response from LensCrafters
July 16, 2024
Thank you for your review. We are sorry to hear that your experience at LensCrafters did not meet your expectations. We strive to provide the best customer service in the industry. Please go to http://ms.spr.ly/6261lON6W so we can work to correct this issue for you.
Valerie Dee
July 11, 2024
5.0/5
Everyone was very helpful. They made it a breeze to checkout.
Response from LensCrafters
July 12, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Angela Jones
July 01, 2024
5.0/5
From the eye exam to the choosing of options for eyewear, everyone was very friendly and helpful. 😊👍
Response from LensCrafters
July 02, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
  • ...
Traci
June 08, 2024
5.0/5
Great service and amazing team! Very helpful. Thought me how to use my progressive lenses 🤓
Response from LensCrafters
September 13, 2024
Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!   Thank you for being a valued Lenscrafters customer.
Elizabeth S
June 01, 2024
1.0/5
Receptionists are extremely unprofessional
Response from LensCrafters
June 02, 2024
Thank you for your review. We are sorry to hear that your experience at LensCrafters did not meet your expectations. We strive to provide the best customer service in the industry. Please go to http://ms.spr.ly/6264YlzlG so we can work to correct this issue for you.
Terri Moh
April 17, 2024
5.0/5
My first exam with LensCrafters. Easy to make appointment. Efficient check in, taken back quickly for exam. Dr Carroll friendly, explained well and answered all my questions. My husband and I were both examined and out the door in an hour 👍
Response from LensCrafters
April 18, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
  • ...
Caleb Wuertenberg
April 15, 2024
5.0/5
Had a great experience with the entire process from eye exam and picking out my new glasses. Was seamless and would highly recommend. Tonae was great!
Response from LensCrafters
April 16, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
jerry warsocki
April 06, 2024
5.0/5
Staff was very professional and friendly, thanks for my eye care.
Response from LensCrafters
April 07, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Michael Malone
March 17, 2024
5.0/5
This is Sally Malone. I came in on 3/4/24, had my eyes checked by Dr Carroll and it was a great experience. Next I walked over to pick out my glasses and had another great experience. I want to thank Quinn, Shea and Aaron for the help with picking my glasses out. They were professional, patient and very knowledgeable. This is the reason I'll always come back.
Response from LensCrafters
March 18, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
  • ...
Christina Grist
March 11, 2024
5.0/5
I may have already posted a review, not sure. I really, really like this office. It is welcoming, the staff are friendly, courteous, and they know what they are talking about. Truly exceptional!
Response from LensCrafters
March 12, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
PAULA C
March 07, 2024
5.0/5
This place is everything. Love the service they provide.
Response from LensCrafters
March 08, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Nathan Gess
March 05, 2024
5.0/5
Loved my visit! The Licensed Optician, Tonae was polite, professional, and gave above and beyond advice for our experience
Response from LensCrafters
March 06, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
  • ...
Resse Mcclain
February 28, 2024
5.0/5
the store market manager that assisted me was so polite and friendly. He deserves recognition and praise for his canter and overall professionalism.
Response from LensCrafters
February 29, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
David Wright
February 12, 2024
5.0/5
prompt friendly professional service!
Response from LensCrafters
February 13, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Cory Frisbee
February 12, 2024
5.0/5
Quinn was our sales person. He was patient, insightful,kind and has a wonderful sense of humor. He made the experience of buying glasses great.
Response from LensCrafters
February 12, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
  • ...
Lynda Moore
January 31, 2024
5.0/5
Great experience!
Response from LensCrafters
February 01, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Sherry Ravenscroft
January 31, 2024
5.0/5
We just had the best experience here with Patrice Cook helping us. Our mom is visiting from Wisconsin and her glasses broke. Patrice was so helpful. We highly recommend this store.
Response from LensCrafters
February 01, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Sterling Taylor
January 23, 2024
5.0/5
Aaron and Quinn were very helpful in getting me both a short term solution to broken glasses as well as a long term solution to broken glasses. I was able to call them, check on inventory for a very specific Rayban frame, pick up, and order the preferred color of the Rayban frame all in the same day so I wouldn’t be with broken glasses for two weeks. My private vision office wasn’t willing to sell me the frames without purchasing new lenses which I personally find ridiculous. I’ll be giving my business to LensCrafters in the future because of this.
Response from LensCrafters
January 24, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
  • ...
Debbie McGivern
January 22, 2024
1.0/5
I recently bought glasses at LensCrafters. I bought the protection plan because I was told that I could exchange the glasses if they were damaged or if they were not right for me. I wanted to go back to metal frames from the plastic ones that were purchased and was denied this by the saleswoman. I even offered to pay the $50 co-pay. Instead, she offered me a refund. Instead of arguing I said okay. She shorted me $25 on the refund. When I pointed this out, she blamed the computer and said she would have the manager call me. It is now 5 days later and I have not yet heard from any manager.
Response from LensCrafters
January 23, 2024
Thank you for your review. We are sorry to hear your experience at LensCrafters did not meet your expectations. We strive to train our associates to be the best in the marketplace. Please go to http://ms.spr.ly/6267iQx9c so we can follow up and redirect your concern to appropriate person.
Amy G
January 21, 2024
5.0/5
This location was great from the moment we walked in to the moment we walked out. The technician who did my pre-testing was nice and the doctor was super friendly. Shea was helpful and very friendly when looking for glasses. This is our new lens crafters for sure. Thank you!
Response from LensCrafters
January 22, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
nick white
January 20, 2024
5.0/5
Osbaldo was very informative and helpful with today’s visit. That being said, he didn’t keep us there long at all and was super friendly. Highly recommend!!
Response from LensCrafters
January 21, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
  • ...
Dione Clichee
January 03, 2024
5.0/5
Great customer service!! Osbaldo was easy to talk with and helped pick my frames!! You’re the best!! Thank you!!!
Response from LensCrafters
January 04, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Ken Pace
January 01, 2024
3.0/5
Overall, not a terrible experience. The salesperson was nice enough and helpful with picking out frames. However, make sure to check your receipt carefully - an "eyewear protection plan" (for an additional $35) was added to my order without my knowledge.
Response from LensCrafters
January 02, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Karen Parkes
December 27, 2023
5.0/5
Quinn was so helpful, friendly, honest and fun. He exceeded all my expectations. The doctor's office people were great, too.
Response from LensCrafters
December 28, 2023
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
  • ...
Samantha Eckart
December 20, 2023
5.0/5
Jennifer Young-Mariner
December 18, 2023
5.0/5
  • ...

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