<script type="application/ld+json">{"@context":"http://schema.org","@type":"SpecialAnnouncement","name":"SPRING SALE EVENT","text":"Limited Time Only! Get <b>30% off designer frames + 50% off lenses.</b> Come in and see our new styles from top designer brands and find the perfect pair just for you! Schedule your eye exam now. We accept most vision insurance plans, including: Aetna, EyeMed, Humana, United Healthcare Vision, Davis Vision by Versant Health and many more. At LensCrafters all prescriptions are welcome!","category":"https://www.wikidata.org/wiki/Q81068910"}</script><script type="application/ld+json">{"@context":"http://schema.org","@type":"AggregateRating","itemReviewed":{"@type":"LocalBusiness","name":"Regency Mall"},"ratingValue":"4.5 out of 5.0","reviewCount":178}</script><script type="application/ld+json">[{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ashlyn Tennyson"},"datePublished":"2025-03-08T23:01:11.108Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great selection of glasses, not super busy, and super friendly staff! Been going to this location for years and will always recommend it!","comment":{"@type":"Comment","name":"","datePublished":"2025-03-09T09:41:28.734Z","text":"Thank you for your review! \nWe are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. \nWe hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"c ware"},"datePublished":"2025-03-04T17:57:25.573Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Donna helped me out and she was amazing. I highly recommend anyone stopping in to ask for her, she was professional, helpful and kind.","comment":{"@type":"Comment","name":"","datePublished":"2025-03-05T04:04:32.615Z","text":"Thank you for your review! \nWe are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. \nWe hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kira Mykel"},"datePublished":"2025-03-01T21:38:56.536Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"the people here are so nice!! the yelp reviews are misleading. i will be going here again for sure. they explained everything well, including how my insurance plan worked, and actually helped save me money!!","comment":{"@type":"Comment","name":"","datePublished":"2025-03-05T04:31:51.44Z","text":"Thank you for your review! \nWe are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. \nWe hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Miah James"},"datePublished":"2025-02-27T20:29:15.84Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Donna was really cool and helpful too","comment":{"@type":"Comment","name":"","datePublished":"2025-02-28T19:47:19.423Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Patricia Martinez"},"datePublished":"2025-02-24T15:08:02.964Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Appreciated the staff with their helpfulness, patience and good vibes!\nThe doctor aswell was a magneti of joy, and knowledge\nI had many queries, and he answered each one. I appreciate the support about the supplements regarding my eye health!","comment":{"@type":"Comment","name":"","datePublished":"2025-03-04T16:09:44.973Z","text":"Thank you for your review! \nWe are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. \nWe hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Laura Flores"},"datePublished":"2025-02-22T18:34:07.366Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Donna was so great and helpful, she patiently went through all my options with me until we figured out what worked the best for me. I love glasses from LensCrafters they are the best quality and I haven’t found any better.","comment":{"@type":"Comment","name":"","datePublished":"2025-03-05T17:51:10.25Z","text":"Thank you for your review! \nWe are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. \nWe hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Carmen Ludwig"},"datePublished":"2025-02-08T14:33:32.17Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The manager Donna gave me outstanding customer service.Very friendly and patient and gave me a great experience. I recommend everyone to visit them.🤩👀👍🫶\nAlso very friendly staff who helped me get the best glasses that looked the best on me.🤩👓❤️💯","comment":{"@type":"Comment","name":"","datePublished":"2025-02-09T03:01:49.326Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"lynn thomas"},"datePublished":"2025-02-07T15:52:22.98Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2025-02-08T02:55:47.076Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Victoria Shachter"},"datePublished":"2024-12-31T20:46:11.554Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Alicia at store 781 is seriously the best employee you have. I have severe OCD and she was able to fit my glasses on the first try which is something I’ve never experienced in 34years. Thank you so very much and will definitely continue my business with LensCrafters:)","comment":{"@type":"Comment","name":"","datePublished":"2025-01-01T09:03:15.114Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"mary urban"},"datePublished":"2024-12-20T09:04:13.14Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I enjoy my visits with LensCrafters, and I always have my yearly eye exams. I was especially pleased with Dr. Liam Robison.\nDr. Robison is very professional. I appreciate his kind attention and his excellent focus on my eye care. Thank you, LensCrafters\nMary U","comment":{"@type":"Comment","name":"","datePublished":"2024-12-21T02:25:42.547Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Laurie W"},"datePublished":"2024-12-16T02:59:14.033Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very friendly staff and would highly recommend!","comment":{"@type":"Comment","name":"","datePublished":"2024-12-17T13:07:56.664Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Edith Peralta"},"datePublished":"2024-11-25T18:07:02.68Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-11-26T21:26:03.371Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Sylvia"},"datePublished":"2024-11-21T18:51:10.578Z","reviewRating":{"@type":"Rating","ratingValue":"2","bestRating":"5"},"reviewBody":"You would think that there are only 5 stores in regency mall lens crafter’s would be more on top of keeping customers it snowed I stay 6 minutes away from the mall I was officially 10 minutes late couldn’t even accommodate me seriously only one other busy in the store 🤔 yeah bye bye expensive store with workers that aren’t very sociable at all hire better workers","comment":{"@type":"Comment","name":"","datePublished":"2024-11-22T19:33:44.968Z","text":"Thank you for your review. We are sorry to hear that your experience at LensCrafters did not meet your expectations. We strive to provide the best customer service in the industry. Please go to https://luxotticacustomercare.com/lenscrafters/careformso we can work to correct this issue for you."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Janelle Rogers"},"datePublished":"2024-08-20T19:11:45.422Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Everything was perfect.","comment":{"@type":"Comment","name":"","datePublished":"2024-08-21T04:00:27.6Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Judy Meyer"},"datePublished":"2024-08-17T02:36:20.94Z","reviewRating":{"@type":"Rating","ratingValue":"4","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-08-18T00:48:50.755Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Derrick Hable"},"datePublished":"2024-08-05T21:53:05.4Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very good customer service. Sizes my glasses up perfect.","comment":{"@type":"Comment","name":"","datePublished":"2024-08-06T06:14:51.237Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Chris Lambke"},"datePublished":"2024-07-05T14:46:49.807Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-07-06T00:54:12.395Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Anna Todaro Sadur"},"datePublished":"2024-07-03T19:49:54.854Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Charlotte and Arlene are simply the best with costumer service. They were so helpful and I will definitely be back. Thank you very much.","comment":{"@type":"Comment","name":"","datePublished":"2024-07-04T04:53:38.644Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"John Franklin"},"datePublished":"2024-05-23T18:20:02.67Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Finally found the Maui Jim's I've been looking for","comment":{"@type":"Comment","name":"","datePublished":"2024-05-25T00:33:47.027Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kevin Stormoen"},"datePublished":"2024-05-20T17:32:23.566Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Charlet was so helpful and knowledgeable it made the whole experience easy and enjoyable!","comment":{"@type":"Comment","name":"","datePublished":"2024-05-21T02:16:02.714Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ashley Rosales"},"datePublished":"2024-04-10T23:40:00.14Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The ladies working here were very kind and helpful! I had a virtual eye appt with the optometrist but still felt like I got great service. Will definitely be back for my annual exam every year!","comment":{"@type":"Comment","name":"","datePublished":"2024-04-11T06:49:10.278Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Tony Pelzek"},"datePublished":"2024-03-06T18:20:17.932Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Charlet and karina were both extremely helpful 😊","comment":{"@type":"Comment","name":"","datePublished":"2024-03-07T03:45:18.324Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Joshua Schippers"},"datePublished":"2024-02-05T05:08:30.411Z","reviewRating":{"@type":"Rating","ratingValue":"3","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-02-05T17:04:50.228Z","text":"Thank you for your review. We are sorry to hear your experience at LensCrafters did not meet your expectations. We strive to train our associates to be the best in the marketplace. Please go to http://ms.spr.ly/6261i4Ur5 so we can follow up and redirect your concern to appropriate person. "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"George DeArment"},"datePublished":"2024-01-30T19:45:02.265Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Friendly staff and informative. Also informed of sales and help find a price on frames within budget","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Dylan Alexander"},"datePublished":"2023-12-08T00:10:50.486Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Super comfortable:)","comment":{"@type":"Comment","name":"","datePublished":"2023-12-08T01:49:50.567Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"LaRhonda English"},"datePublished":"2023-10-14T21:24:47.468Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great customer service!!!","comment":{"@type":"Comment","name":"","datePublished":"2023-11-30T19:05:04.47Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jacqueline Lee"},"datePublished":"2023-10-13T18:30:18.044Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The exam was nothing I had ever experienced before and it was incredible, the customer service was excellent!","comment":{"@type":"Comment","name":"","datePublished":"2023-10-14T05:31:23.159Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Elisabeth Spankowski"},"datePublished":"2023-10-06T03:44:45.103Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2023-10-06T20:42:30.787Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Yolanda N-Turgeon"},"datePublished":"2023-08-29T22:51:15.346Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"HORRIBLE!!!!!!!!\nIf i could do 0 stars i would, dont reccomend at all!! And their customer service is even worse, they dont care, they will give you the run around.\nTHEY DONT EVEN HAVE A DOCTOR IN THE OFFICE!\nMy husband went in for his yearly check up, we thought we would try here, nope. Contacts didnt work out, called and they asked me constantly why he didnt like them and why they bugged him when he already came in to see the \" Doctor over Zoom\" over 2weeks ago, and they codnt find him in the system. Then when i mention we will go elsewhere, i get an attitude getting told other places will take longer and i wodnt get good service.\nWe are so disappointed, horrible service, horrible prices.\nPLEASE GO SOMEWHERE ELSE!!!","comment":{"@type":"Comment","name":"","datePublished":"2023-08-30T19:41:41.846Z","text":"Thank you for your review. We are sorry to hear your experience at LensCrafters did not meet your expectations. We strive to meet all of our customer needs. Please go to http://ms.spr.ly/62629VRQa to follow up so we can redirect your concern to the appropriate person."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"BJ Turgeon"},"datePublished":"2023-08-28T18:00:21.753Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"I'd rather be blind than have to deal with this store again.","comment":{"@type":"Comment","name":"","datePublished":"2023-08-28T22:12:55.426Z","text":"Thank you for your review. We are sorry to hear your experience at LensCrafters did not meet your expectations. We strive to train our associates to be the best in the marketplace. Please go to http://ms.spr.ly/62639TI9d so we can follow up and redirect your concern to appropriate person. "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"A. Colón"},"datePublished":"2023-08-02T16:38:18.521Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very knowledgeable staff with above and beyond customer service. I highly recommend this location and staff!","comment":{"@type":"Comment","name":"","datePublished":"2023-08-03T17:01:34.345Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Steve Knecht"},"datePublished":"2023-07-21T18:30:32.039Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Mikaela fixed my glasses in seconds! Super nice, extremely efficient, and knowledgeable! I will come see Mikaela again.","comment":{"@type":"Comment","name":"","datePublished":"2023-07-22T18:41:08Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"renan rivera"},"datePublished":"2023-07-18T16:48:24.946Z","reviewRating":{"@type":"Rating","ratingValue":"3","bestRating":"5"},"reviewBody":"ppl","comment":{"@type":"Comment","name":"","datePublished":"2023-07-21T15:04:54Z","text":"Thank you for your review. We are sorry to hear your experience at LensCrafters did not meet your expectations. We strive to meet all of our customer needs. Please go to http://ms.spr.ly/6266gAaUj to follow up so we can redirect your concern to the appropriate person.\n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jill Frey"},"datePublished":"2023-06-30T15:46:11.983Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Staff soo helpful. Accommodated me in a scheduling mix up. Alicia is such a help when picking out new glasses, I totally trust her opinions..","comment":{"@type":"Comment","name":"","datePublished":"2023-07-04T00:33:18Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"TrapGod Ent"},"datePublished":"2023-06-20T19:44:54.297Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2023-06-23T20:44:37Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Chris R"},"datePublished":"2023-06-17T23:27:32.926Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The ppl that work there are nice and especially Donna. She was very nice and informative. Thanks for the help.","comment":{"@type":"Comment","name":"","datePublished":"2023-06-19T20:26:34.892Z","text":"Thank you for your feedback! We are happy to hear about your positive experience and look forward to serving you! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"John G"},"datePublished":"2023-06-02T23:51:06.042Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Amazing place! My girlfriend and I are travelling, and she forgot her contacts. Faxed her prescription in, and when we arrived many hours later, received three pairs free of charge to get us through the trip.","comment":{"@type":"Comment","name":"","datePublished":"2023-06-14T18:31:19Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Catherine H"},"datePublished":"2023-06-02T22:14:20.316Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I was determined to find the best deal on glasses today. Ended up hitting 3 other local eyeglass retailers before this Lens Crafters. I walked in with my prescription from my out of town eye doctor and Marina was so helpful. She was even on her hands and knees checking stocked frame options that were not on display. The sale rack had some really great offerings and ended up walking out with a great value. Excited to get my glasses and see clearly again!","comment":{"@type":"Comment","name":"","datePublished":"2023-06-14T19:08:37Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"jarin"},"datePublished":"2023-05-25T21:18:12.903Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Marina was amazing and very helpful today and made my experience quick and easy!","comment":{"@type":"Comment","name":"","datePublished":"2023-06-02T18:37:20.609Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Carlos Perez"},"datePublished":"2023-05-25T18:57:25.659Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Alicia was very professional and had great customer service!","comment":{"@type":"Comment","name":"","datePublished":"2023-06-02T20:38:22Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jaarael Bell"},"datePublished":"2023-05-21T19:13:22.664Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great customer service in here. Had an issue with my sun glasses and Brandon got me back right in minuets!","comment":{"@type":"Comment","name":"","datePublished":"2023-06-06T17:44:19Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"brooke armstrong"},"datePublished":"2023-05-10T23:05:32.317Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"This was hands down the best eyeglass experience I’ve ever had! Everyone was so friendly and helpful. Kudos to you!!","comment":{"@type":"Comment","name":"","datePublished":"2023-06-09T15:38:27Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Karen Jensen"},"datePublished":"2023-05-06T15:08:43.893Z","reviewRating":{"@type":"Rating","ratingValue":"4","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2023-06-12T19:58:45Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"karim qedan"},"datePublished":"2023-05-05T20:25:07.908Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Love coming here for anything eye wear! Alicia really takes good care of you as if you’re family. I brought so many of my family members here because she provides top notch service! I highly recommend LensCrafters and Alicia!","comment":{"@type":"Comment","name":"","datePublished":"2023-06-12T16:23:50Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Laquinte Miller"},"datePublished":"2023-05-02T21:14:51.819Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2023-06-13T15:51:13Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Lourdes Chavez"},"datePublished":"2023-04-30T20:45:37.918Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Absolutely loved the service given. Brandon was super helpful, patient and gave great advice during the entire process.","comment":{"@type":"Comment","name":"","datePublished":"2023-06-13T02:06:32Z","text":"Hi! Thank you so much for your review. We are excited to hear Brandon was able to help make your experience in LensCrafters a great one. We look forward to seeing you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Elizabeth Robinson"},"datePublished":"2023-04-30T00:33:05.919Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Donna was amazing and she went above and beyond to help us buy multiple glasses through multiple insurances and she was amazing at making the whole experience pleasant, comfortable, and stress free!!","comment":{"@type":"Comment","name":"","datePublished":"2023-05-02T03:46:38Z","text":"Hi! Thank you so much for your review. We are excited to hear Donna was able to help make your experience in LensCrafters a great one. We look forward to seeing you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Amber Ortiz"},"datePublished":"2023-04-27T22:53:40.132Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I was in on 4/27/23 and had the most amazing experience. Unique and the other lead sales rep made me feel comfortable, they were kind and professional, and extremely helpful. Excellent product knowledge and extremely wonderful ladies!!!","comment":{"@type":"Comment","name":"","datePublished":"2023-06-08T21:53:39Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"marina ruiz"},"datePublished":"2023-04-23T16:15:27.892Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great customer service","comment":{"@type":"Comment","name":"","datePublished":"2023-06-02T21:46:30Z","text":"Thank you for your feedback! We are happy to hear about your positive experience and look forward to serving you! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Keith Vaculik"},"datePublished":"2023-04-16T21:22:00.036Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I stop in to get my glasses cleaned and they need some extra stuff done and they did it for free. Very happy 😊","comment":{"@type":"Comment","name":"","datePublished":"2023-04-22T01:42:08Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Yari P"},"datePublished":"2023-04-15T01:35:12.126Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"I had gone in for contacts. And I went in for a class which was basically just putting the contact in and out of my eye with an eye exam. The eye exam took 15 mins and I put the contacts in and out in 15 mins this shouldn’t have been an appointment that lasted 2 hours. The workers just gossiped about how they were ready to quit and hated their job. As I am trying to ask for tips because it was a “contact” class.","comment":{"@type":"Comment","name":"","datePublished":"2023-04-17T15:55:45Z","text":"Thank you for your review. We are sorry to hear your experience at LensCrafters did not meet your expectations. We strive to meet all of our customer needs. Please go to http://ms.spr.ly/6260gz31e to follow up so we can redirect your concern to the appropriate person. "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Zachary Cook"},"datePublished":"2023-04-08T18:22:41.854Z","reviewRating":{"@type":"Rating","ratingValue":"2","bestRating":"5"},"reviewBody":"My wife and I went into the store today and it took 5 minutes to be acknowledged while we are looking around. It was a bunch of older women so I'm sure they're just \"tired\" from gossiping behind the desk all day like usual. Unprofessional.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Edo"},"datePublished":"2023-04-07T14:33:59.188Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"xWoke _"},"datePublished":"2023-03-29T19:29:12.257Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2023-04-04T13:51:55Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Wesley Neville"},"datePublished":"2023-03-28T23:40:16.354Z","reviewRating":{"@type":"Rating","ratingValue":"4","bestRating":"5"},"reviewBody":"Great service","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Adriana Jimenez"},"datePublished":"2023-03-21T21:57:37.71Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Stopped in to get my glasses tightened and the woman in the front desk was super friendly and kind. Without hesitation, she quickly proceeded to fix my glasses. Definitely recommend going to Lens Crafters for your eye care needs.","comment":{"@type":"Comment","name":"","datePublished":"2023-03-27T19:55:20Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"The Equalizer"},"datePublished":"2023-03-05T01:08:52.041Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"They completely botched up a prescription. I needed a new prescription with an additional characteristic to the lenses. The associate decided to delete needed characteristics from the old lenses in lieu of a new feature in the new prescription without my consultation. With out a doubt, total negligence and incompetence on their part, not to mention lippy, curt and argumentative behavior by part of the associates.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Josh Trice"},"datePublished":"2023-02-17T17:49:22.647Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Alicia and Marina were awesome today! They were very kind and eager to help me not only the right glasses but the correct size as well. Keep up the good work lady's. Thank you.","comment":{"@type":"Comment","name":"","datePublished":"2023-02-17T18:16:07Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Gwen Lutz"},"datePublished":"2023-02-14T19:49:01.444Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Came in and Alicia took care of me. Wow, is she truly amazing. Helped me immensely, picked out a perfect pair of sunglasses. She even took the time to look for different color frames and I cldnt be happier. Plz let her know how much I appreciate her assistance and professionalism. What an amazing employee LesCrafters has!!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Mona McKinley"},"datePublished":"2023-01-10T01:05:11.437Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"James Lambert"},"datePublished":"2023-01-04T23:32:21.461Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Michelle was AWSOME! Also the 3 women working up front helped me out to get the right glasses at the right price and even gave me a $50 coupon off! Definately recommend!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Donna Craven-Gorr"},"datePublished":"2022-12-03T11:16:31.25Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Professional, helpful and pleasant","comment":{"@type":"Comment","name":"","datePublished":"2022-12-05T21:06:30Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Khush Patel"},"datePublished":"2022-11-21T03:36:08.37Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Excellent service. Look forward to visiting again.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Boxxnturtle"},"datePublished":"2022-11-12T17:32:49.967Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Added pads to my glasses and bent them back in place free of charge!","comment":{"@type":"Comment","name":"","datePublished":"2022-11-16T17:58:23Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!\n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Peyton Lee"},"datePublished":"2022-10-22T21:01:58.54Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I have been buying from this location for many years. Donna was very helpful, and is always willing to explain any and everything with you!","comment":{"@type":"Comment","name":"","datePublished":"2022-10-26T21:13:03Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"ana munoz"},"datePublished":"2022-10-15T22:16:34.44Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Manager took great care of both of my transactions","comment":{"@type":"Comment","name":"","datePublished":"2022-10-19T19:21:56Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jan Finley"},"datePublished":"2022-10-14T17:23:42.328Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Yesterday I came into lensCrafters for a adjustment on my classes as I'm waiting to get my glasses back I started interacting with alicia,and Unique. Before it was all said and done I wind up purchasing 2 pairs of glasses from them.they was\nprofessional and allowed me to enjoy spending time with them.never thought I would have so much fun .spending my money.Thank you ladies for the great advice and honesty upon my purchase I would recommend lensCrafters to all of my friends.","comment":{"@type":"Comment","name":"","datePublished":"2022-10-14T17:36:36Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"reverse"},"datePublished":"2022-10-09T18:10:34.731Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-10-13T20:17:34Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Viola Howell"},"datePublished":"2022-10-07T17:32:05.942Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"When I walked in I was greeted right away by Alicia. She was so kind and efficient with cleaning and adjusting my 2 pairs of glasses for me. I love lens crafters!","comment":{"@type":"Comment","name":"","datePublished":"2022-10-12T17:17:01Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Anthony Sellers"},"datePublished":"2022-09-25T17:50:55.464Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Best customer service","comment":{"@type":"Comment","name":"","datePublished":"2022-09-26T20:55:21Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Unique Mcgee"},"datePublished":"2022-09-23T16:09:46.877Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Loved very nice and fast will visit again.","comment":{"@type":"Comment","name":"","datePublished":"2022-09-23T19:25:41Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Robert Ware"},"datePublished":"2022-09-18T20:57:30.751Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I purchased two (2) pairs of glasses; one regular pair and one for when I am using my desktop computer. The computer pair fit and work perfectly. The regular pair did not fit perfectly and the progressive lens prescription for peripheral vision needed correction.\n\nSince I returned my glasses the day after I received them, LensCrafters thirty (30) day return policy allowed me to exchange my frames and correct my lens prescription.\n\nrlw","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Matthew Bothe"},"datePublished":"2022-09-08T18:16:02.442Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Today I went there to go get my Oakley glasses looked at and sized because I felt they might have expanded a little bit and they started slipping off my head. Donna did an amazing job and helped me out along with the rest of the staff. I never had a bad experience at LensCrafters and I've been going there for quite some time now. Stop and say hi to Donna and go get your eyes looked at. Lasik surgery is cool but wearing glasses is so much cooler.","comment":{"@type":"Comment","name":"","datePublished":"2022-09-09T17:23:43Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Steve Andersen"},"datePublished":"2022-09-08T00:38:03.159Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Melissa and everybody in the office were very professional and a pleasure to work with, made me feel like a valued customer! THANK YOU VERY MUCH!","comment":{"@type":"Comment","name":"","datePublished":"2022-09-08T14:04:10Z","text":"Hi! Thank you so much for your review. We are excited to hear Melissa was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"jill peterson"},"datePublished":"2022-08-21T21:27:47.989Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Melissa from Racine Lens Crafters fixed my eyeglasses on a Sunday afternoon! She was so helpful and kind. Highly recommend their variety of frames also!","comment":{"@type":"Comment","name":"","datePublished":"2022-08-22T16:58:22Z","text":"Hi! Thank you so much for your review. We are excited to hear Melissa was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"N Mac"},"datePublished":"2022-08-19T01:43:22.388Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Exam was rushed, staff appear to be concerned with up selling rather than advising professionally. My encounter with a staff member who appear to be interested in advocating for herself with condescending tone! Repeatly asking the same questions, finger pointing for the incorrect order. When the same tone is returned, Kkkaren screamed for security. Clearly they don't need customers. I choose to Refund everything 👌 No I do not recommend this business","comment":{"@type":"Comment","name":"","datePublished":"2022-08-19T14:08:50Z","text":"Thank you for your review. We are sorry to hear your experience at LensCrafters did not meet your expectations. We strive to meet all of our customer needs. Please go to https://www.luxotticacustomercare.com/lenscrafters to follow up so we can redirect your concern to the appropriate person."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Eric Richter"},"datePublished":"2022-07-28T19:34:55.496Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Fixed my glasses feel amazing now","comment":{"@type":"Comment","name":"","datePublished":"2022-07-29T14:40:14Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"cliff pontillo"},"datePublished":"2022-07-27T20:51:08.142Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-07-28T16:42:49Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Mike Minor"},"datePublished":"2022-07-22T19:19:10.328Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Melissa cleaned and tighten my glasses. Feels new again, Thanks!!","comment":{"@type":"Comment","name":"","datePublished":"2022-07-26T17:06:18Z","text":"Hi! Thank you so much for your review. We are excited to hear Melissa was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Crystal Garcia"},"datePublished":"2022-07-20T16:19:55.126Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Wonderful service","comment":{"@type":"Comment","name":"","datePublished":"2022-07-22T13:28:50Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Andrea Saenim"},"datePublished":"2022-07-17T21:23:10.281Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"So friendly and helpful! I came in with a broken sunglasses (missing screws), and Donna the store manager, fixed it at no cost! Thank you!","comment":{"@type":"Comment","name":"","datePublished":"2022-07-20T15:59:39Z","text":"Hi! Thank you so much for your review. We are excited to hear that Donna and the team were able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Heather Holden"},"datePublished":"2022-07-15T18:02:37.051Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very welcoming and friendly. I love the care they give my eyes.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Julie Anderson1"},"datePublished":"2022-07-13T21:46:39.047Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Last three years best place from doctors to sales. Never disappointed highly recommend","comment":{"@type":"Comment","name":"","datePublished":"2022-07-14T13:54:22Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Broc Jones"},"datePublished":"2022-07-09T21:56:39.986Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-07-13T17:21:20Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Dipal Patel"},"datePublished":"2022-07-06T19:17:01.58Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"wonderful staff, great experience.","comment":{"@type":"Comment","name":"","datePublished":"2022-07-07T19:31:12Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Justin Mckinley"},"datePublished":"2022-07-02T13:45:52.252Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-07-06T20:53:22Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Zack Schibler"},"datePublished":"2022-06-24T20:55:24.144Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Staff was very helpful when I came in with a situation before my week long camping trip.","comment":{"@type":"Comment","name":"","datePublished":"2022-06-28T15:33:38Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"mike Jackson"},"datePublished":"2022-06-21T18:03:31.412Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The best experience shopping for glasses to date! Thanks guys!!!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jayme Zadurski"},"datePublished":"2022-06-16T22:35:45.865Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Melissa and Staff are very knowledgeable and friendly. I recommend this location if you are in the area!","comment":{"@type":"Comment","name":"","datePublished":"2022-06-17T18:20:10Z","text":"Hi! Thank you so much for your review. We are excited to hear that Melissa and the team were able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Monique Grant"},"datePublished":"2022-06-16T18:06:11.658Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I came into Lense Crafters today needing help. Thank God I got the help I needed the Ladies Melisa,Donna, and Charet were so nice and Understanding to my problem. They helped me right away. I am so thankful that I came here today. Everyone was so professional and nice.","comment":{"@type":"Comment","name":"","datePublished":"2022-06-17T12:51:29Z","text":"Thank you for your review. Our associates are some of the best around and we are always happy to hear our customers feel the same!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Sara Gonzalez"},"datePublished":"2022-06-16T17:15:08.581Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Quickest service ever thank you charlet","comment":{"@type":"Comment","name":"","datePublished":"2022-06-17T15:34:27Z","text":"Hi! Thank you so much for your review. We are excited to hear Charlet was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"RICKEY WILLIAMS"},"datePublished":"2022-06-11T23:45:18.351Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Lens Crafters is definitely has a professional and expedient environment, would recommend them to family and friends as well as my community","comment":{"@type":"Comment","name":"","datePublished":"2022-06-15T16:52:00Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"James Repetsky"},"datePublished":"2022-06-09T17:42:58.961Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-06-10T13:46:02Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Candi Rose"},"datePublished":"2022-05-21T21:25:23.497Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great staff..needed emergency repair and they gladly assisted. Thank you do much Lens Crafters staff","comment":{"@type":"Comment","name":"","datePublished":"2022-05-26T16:38:35Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Chris Pracht"},"datePublished":"2022-05-18T22:24:31.656Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"After just three months my frames broke due to cheap Chinese made frame design, the problem is, they were not inexpensive.\n\nI was putting my glasses on and the frame just broke in the corner where there is a very fragile attachment point. I took them back to LC in Racine, WI and I was told there is only a 30 day warranty without purchasing their 35 dollar protection plan. I can understand if I sat on them or abused the glasses in some way but this was a manufacturer defect.\n\nI got the ( Oh Well )shoulder shrug from the employee so I left infuriated.\nThis much I know, I will never do business with Lens Crafters again. I literally just threw over 250 dollars away. Buyer beware!","comment":{"@type":"Comment","name":"","datePublished":"2022-05-19T13:08:33.355Z","text":"Hi there, thank you for your review. We are disappointed to hear about your experience. We strive to provide the best glasses and customer service in the industry. Please go to https://www.luxotticacustomercare.com/lenscrafters so we can resolve this issue."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Trace VanTilburg"},"datePublished":"2022-05-10T15:17:08.747Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Charlet was fantastic. She was knowledgeable and friendly. The dr answered all questions and was very thorough. Highly recommended this location.","comment":{"@type":"Comment","name":"","datePublished":"2022-05-11T15:01:41Z","text":"Awesome to hear! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Joslyn Hoeffert"},"datePublished":"2022-05-06T20:42:24.427Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-05-12T16:21:02Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Rick Vannest"},"datePublished":"2022-05-05T20:33:16.935Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Loved the experience so professional\nSo nice and I was finally getting great glasses at a low price","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Corena Brazill"},"datePublished":"2022-05-01T03:40:50.037Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-05-03T18:28:37Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kaeden Jac Saunders"},"datePublished":"2022-04-30T18:31:11.789Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-07-05T17:22:18Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Debbi Helvick"},"datePublished":"2022-04-28T22:12:28.289Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-04-29T19:49:46Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Trisha Youngman"},"datePublished":"2022-04-25T19:53:15.068Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-04-26T19:00:06Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Lisbeth Martinez"},"datePublished":"2022-03-28T23:08:38.442Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-03-29T14:50:27Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jackie Dykstra"},"datePublished":"2022-03-19T01:11:06.832Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-03-24T16:04:16Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Tina Hayes"},"datePublished":"2022-03-14T17:57:03.424Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-03-16T17:03:53Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"P Strass"},"datePublished":"2022-03-10T02:14:56.395Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Charlotte was my representative on 3-7-22, she was 100% professional. She was extremely friendly, helpful, and truly cared. If Charlotte helps you please respect her.\nThis girl is smart, kind, and a great conversationalist. This girl can and will be going places, she has all of my respect.\n\nPatrick","comment":{"@type":"Comment","name":"","datePublished":"2022-03-15T18:43:22Z","text":"Hi! Thank you so much for your review. We are excited to hear Charlotte was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Awwwgusto 26"},"datePublished":"2022-03-06T20:51:12.929Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Donna was a very good help A +","comment":{"@type":"Comment","name":"","datePublished":"2022-03-07T19:58:36Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Yasmine Anguiano"},"datePublished":"2022-02-26T20:13:29.233Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jennifer Vermeulen"},"datePublished":"2022-02-25T00:13:26.289Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"My experience was great defiantly would go back very friendly and knowledgeable","comment":{"@type":"Comment","name":"","datePublished":"2022-02-25T19:31:46Z","text":"Awesome to hear! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"felicia turner"},"datePublished":"2022-02-21T10:50:32.528Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Staff is very nice & friendly, the doctor was excellent, I did not feel my visit was rushed & anything I did not understand the doctor took the time to explain.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Rob Krupp"},"datePublished":"2022-02-17T15:03:46.177Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Garbage, been here 4 times and 2 out of the 4 have been bad experiences. But this last one took the cake and i wont be returning. Spent 2 hours trying to get insurance pulled up, insurance didnt end up pulling up correctly, but i was reassured it was correct and they were going to give me a discount. Wanted to get glasses and contacts, but was told it was going to be $350 for a year supply of contacts or glasses. I said \"ok I'll just take contacts\". After multiple attempts of sizing my frames unsuccessfully, not offering blue light filter lenses, and telling me glasses would be more expensive than contacts. Called my insurance after i left to verify my coverage i thought i had. Went back to store next day, original customer service rep did not pull up insurance properly. New customer service rep i was working with had me all set in about 20 minutes while old customer service rep was blaming another employee for her mistake with me. Old customer rep was also telling me i need to tell them what system to pull my insurance up in when i go there. Last i checked I'm not a lenscrafter employee. Got contacts and glasses for 364 this time OR so i thought. Ended up getting double charged. Called store this morning and was told no manager is in today and i should call my bank. Called bank and filed a claim, waiting to get my money back now. Received reply from lenscrafters to provide feedback, but i already have responded to email with feedback and requested a callback and have not received a callback, it has been 3 days now.","comment":{"@type":"Comment","name":"","datePublished":"2022-02-17T18:49:09Z","text":"Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We apologize that we did not exceed your expectations during your visit. We value our customer’s feedback! Please go to https://www.luxotticacustomercare.com/lenscrafters to provide your information so we can contact you and work to resolve the issue."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Dennis St.Clair"},"datePublished":"2022-02-16T18:47:51.692Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I wish I could give my experience more stars. Anissa was quite helpful and went above and beyond to help me. My insurance carriers antiquated system wouldn't allow my purchase to be covered. However, Anissa saved the day with her persistence and professionalism. She found the correct information to submit and saved me a pretty penny. In this day and age where true customer service is mostly dead, Anissa has revitalized my hope and belief that it still exists and thrives.","comment":{"@type":"Comment","name":"","datePublished":"2022-02-17T14:25:21Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"josselin zuniga"},"datePublished":"2022-02-16T16:06:00.079Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-02-21T21:54:33Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Austin Lynn"},"datePublished":"2022-02-11T23:53:10.757Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Steve Horn"},"datePublished":"2022-02-11T22:45:26.726Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-02-17T17:29:00Z","text":"Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Mayo Fitchett"},"datePublished":"2022-02-11T03:17:10.912Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I wanted to pick out a new pair of glasses and found out that my eye exam was expired and they were able to get me in right away for an exam. The doctor was very nice and thorough. Donna and Melissa were also very helpful at getting me exactly what I was looking for. I would recommend lens crafters to everyone! Thank you and I will be a returning customer","comment":{"@type":"Comment","name":"","datePublished":"2022-02-11T14:55:47Z","text":"Hi! Thank you so much for your review. We are excited to hear that Donna and Melissa were able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"NikolaFL Football"},"datePublished":"2022-02-10T14:36:42.615Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Karla Cid"},"datePublished":"2022-02-07T19:35:01.358Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Everyone was so friendly and helpful. Will be coming back here from now on!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"emily patzer"},"datePublished":"2022-01-29T02:01:47.633Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very impressed with how friendly the staff is, and how quickly they helped me. I will definitely be back","comment":{"@type":"Comment","name":"","datePublished":"2022-02-03T17:58:37Z","text":"Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Debra Fitchett"},"datePublished":"2022-01-27T19:54:07.378Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Melissa was very helpful and efficient! She was knowledgeable about everything I wanted to know thank you","comment":{"@type":"Comment","name":"","datePublished":"2022-02-01T21:48:22Z","text":"Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Maria Vieyra"},"datePublished":"2021-12-29T01:24:08.771Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The ladies here are super helpful and with an amazing attitude! Not once did I get a bad vibe from anyone , nor did they make me feel like a drag. I was Indecisive and I took forever in my opinion. But yet, they were all patient and super helpful. Definitely would recommend this location !!!","comment":{"@type":"Comment","name":"","datePublished":"2021-12-29T15:15:25Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Latesha Kindred"},"datePublished":"2021-12-22T21:36:54.796Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-12-23T20:38:07Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"S Rs"},"datePublished":"2021-12-19T04:54:32.351Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Everyone at this place is amazing!! The doctor was great and the staff! Melissa and Donna were helpful as well!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Rich H"},"datePublished":"2021-11-14T00:51:27.465Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Dr. Pierangeli was attentive, patient, kind and informative. The entire staff was professional and organized.","comment":{"@type":"Comment","name":"","datePublished":"2021-11-19T14:03:24Z","text":"Hi! Thank you so much for your review. We are excited to hear that Dr. Pierangeli was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Roberta Roberts"},"datePublished":"2021-11-01T19:20:53.035Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-11-05T19:31:39Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Tony Smith"},"datePublished":"2021-10-27T15:39:02.554Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Was very helpful and friendly.","comment":{"@type":"Comment","name":"","datePublished":"2021-11-04T14:05:31Z","text":"Thank you for your review. Our associates are some of the best around and we are always happy to hear our customers feel the same!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Denise Ketarkus"},"datePublished":"2021-10-20T20:33:38.599Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"My first time at LensCrafters. I was the first appointment on Monday morning. The Staff was there to welcome me with smiles. I really appreciated that.\nDr Pierangeli was personable but also very professional. Anissa was so helpful and patient, helping choose just the right frames for me. There is so much to choose from that I couldn’t make up my mind. I am very happy with my experience at this LensCrafters.","comment":{"@type":"Comment","name":"","datePublished":"2021-10-22T18:58:58Z","text":"Hello Denise, Thank you for your review. Our associates are some of the best around and we are always happy to hear our customers feel the same!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"nate moss"},"datePublished":"2021-10-13T23:24:52.352Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great staff very friendly very helpful helped me get exactly what I wanted I’m excited to get my new glasses…thank you so much DONNA for all your help","comment":{"@type":"Comment","name":"","datePublished":"2021-10-14T14:44:45Z","text":"Hi! Thank you so much for your review. We are excited to hear Donna was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Elaine Segedy"},"datePublished":"2021-10-04T21:29:56.872Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I went in to have my sunglasses repaired after they were damaged in a car accident. I didnt think it would be possible, but within 2 minutes Brenda was able to fix them good as new. Thank you!","comment":{"@type":"Comment","name":"","datePublished":"2021-10-05T15:15:40Z","text":"Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ryan Tollerud"},"datePublished":"2021-10-03T18:29:43.105Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Went in with an issue, I had purchased screw-mount frames (essentially frameless). Unfortunately, with my prescription, the mount was being finicky and caused the assembly to often and repeatedly fall apart on my face. With my schedule I found it difficult to find time to return to the store, and had to come back after the return and exchange policy.\nIt wasn't a problem. Rayna explained the issue with the mount and why it wasn't holding up to my day to day, and suggested a good alternative. Just a few minute sin the store we had new frames picked out and processed to be on the way. Overall a painless experience, and excellent service. Definitely why I come to LensCrafters.","comment":{"@type":"Comment","name":"","datePublished":"2021-10-04T19:06:33Z","text":"Hi! Thank you so much for your positive review. We are happy we could help with your vision needs and look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Dani Lindstrom"},"datePublished":"2021-09-30T17:33:04.39Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I had a great experience at this LensCrafters! Dr. Pierangeli was friendly and explained the changes to my prescription. Anissa was amazing and helped me pick out the perfect glasses. Thank you for the wonderful experience!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jon FioRito"},"datePublished":"2021-09-06T17:11:57.174Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-09-06T21:14:07Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Breezy Smith"},"datePublished":"2021-09-04T18:14:03.199Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great customer service. Consultant Donna (764666) was very knowledgeable and provided written quotes as I requested, with no pressure since I was only browsing/pricing various frames.","comment":{"@type":"Comment","name":"","datePublished":"2021-09-06T18:39:09Z","text":"Hi! Thank you so much for your review. We are excited to hear Donna was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"oscar sauceda"},"datePublished":"2021-08-28T18:45:34.935Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Donna S. Did a very well job got my new glasses in a timely matter. And she fitted them well for me. Great service great worker","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Brandon Murry"},"datePublished":"2021-08-28T00:34:59.233Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Olajuwon Osinaike"},"datePublished":"2021-08-20T21:21:06.104Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Scott Quarles"},"datePublished":"2021-07-22T21:40:39.971Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"In and out with ease. Great staff and super helpful.","comment":{"@type":"Comment","name":"","datePublished":"2021-07-23T19:07:26Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Bearmandown (Bearmandown)"},"datePublished":"2021-07-19T23:40:17.63Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I had a good experience here and Donna was very helpful. Even though it was busy she found time to help us pick out glasses.","comment":{"@type":"Comment","name":"","datePublished":"2021-07-20T14:05:34Z","text":"Hi! Thank you so much for your review. We are excited to hear Donna was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Prince Joker"},"datePublished":"2021-07-03T23:31:24.239Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great place to get glasses, friendly staff, great Drs","comment":{"@type":"Comment","name":"","datePublished":"2021-07-05T18:59:13Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"zoey sauceda"},"datePublished":"2021-07-02T01:41:33.913Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-07-02T13:50:48Z","text":"Great to hear! We appreciate your review and hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kalpesh Shah"},"datePublished":"2021-06-29T14:46:33.423Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-06-30T19:08:09Z","text":"Great to hear! We appreciate your review and hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Dan Slaviero"},"datePublished":"2021-06-24T00:59:35.622Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Rayna was fantastic!! Highly recommend","comment":{"@type":"Comment","name":"","datePublished":"2021-06-24T13:58:07Z","text":"Great to hear! We appreciate your review and hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kathy Larson"},"datePublished":"2021-06-21T23:23:54.293Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"I went with a rx to Lenscrafters. I chose frames. Because my rx is so strong lenses tend to cost more. I wanted high index lensea without any anti glare or anto scratch coating. I was told that's not possible. So, fine. I ordered the glasses. They cost me almost $500 after insurance. When I went to pick them up they seemed crooked, but the tech said they were only \"a little\" crooked. I went home with them and couldn't get used to them or the price I had paid. So I returned them. Went to America's Best and got hi-index without any coatings and paid less than $160 after insurance. Will never shop at Lenscrafters again.","comment":{"@type":"Comment","name":"","datePublished":"2021-06-22T14:44:32Z","text":"Thank you for your review. We are sorry to hear that your experience at LensCrafters did not meet your expectations. We strive to deliver the best service in the industry. Please go to https://www.luxotticacustomercare.com/lenscrafters to follow up so we can work to correct this issue."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Blair"},"datePublished":"2021-06-17T21:46:28.624Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-06-18T16:02:08Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Cedric Clark"},"datePublished":"2021-06-17T19:02:27.984Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-06-18T17:48:56Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"BILL CHRIS"},"datePublished":"2021-06-10T21:32:53.957Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"We were blown away with the level of service from everyone that was helped us (Dr. Perona, Esmy, Arissa, Rayna). Everyone was very helpful and knowledged. Nice selection of Ray-Ban frames. We will definitely be back! Thank you to everyone for a wonderful experience! 10/24 - Charlet was very nice and accommodated our contact needs :)","comment":{"@type":"Comment","name":"","datePublished":"2021-06-11T14:44:44.764Z","text":"Thank you for your review. Our team is some of the best around and we are always happy to hear our customers feel the same!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Devin Bohnen"},"datePublished":"2021-06-08T17:30:41.621Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Rayna is the best🤍 my whole family loves it here","comment":{"@type":"Comment","name":"","datePublished":"2021-06-09T17:21:32Z","text":"Hi! Thank you so much for your review. We are excited to hear Rayna was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ricky Classon"},"datePublished":"2021-04-14T12:30:02.676Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"ALL THE EMPLOYEES WERE PROFETIONAL AND WELL TRAINED","comment":{"@type":"Comment","name":"","datePublished":"2021-04-14T18:48:27.773Z","text":"Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Anna Santelli"},"datePublished":"2021-04-10T17:20:19.435Z","reviewRating":{"@type":"Rating","ratingValue":"4","bestRating":"5"},"reviewBody":"We had a quality issue of a lens problem that appeared ONLY four months after purchase... thank you Heather for your support for addressing our issue and making things right in the end.... we appreciate you not just brushing us off and understanding to help rectify it🙂","comment":{"@type":"Comment","name":"","datePublished":"2021-04-12T14:07:22Z","text":"Hi! Thank you so much for your review. We are excited to hear Heather was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Emily Woods"},"datePublished":"2021-03-02T17:50:05.059Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-03-03T17:14:13Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Artavia Mayweather"},"datePublished":"2021-02-05T18:18:59.473Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-02-08T22:00:37Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Bruce Cherek"},"datePublished":"2020-12-05T04:34:15.487Z","reviewRating":{"@type":"Rating","ratingValue":"4","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2020-12-09T20:26:02Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Leslie Lee"},"datePublished":"2020-11-28T17:05:21.706Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The employees and doctor were very friendly. The selection of glasses is one of the best I've seen and it was a positive experience.","comment":{"@type":"Comment","name":"","datePublished":"2020-12-01T22:33:42Z","text":"Thank you for your review. Our associates are some of the best around and we are always happy to hear our customers feel the same!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Quanda Cornelious"},"datePublished":"2020-10-20T22:12:30.304Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2020-10-21T14:46:16Z","text":"Hello Quanda, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We apologize that we did not exceed your expectations during your visit. We value our customer’s feedback! Please go to https://www.luxotticacustomercare.com/lenscrafters to provide your information so we can contact you and work to resolve the issue."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jrmedina234 Pelonchas"},"datePublished":"2020-10-20T22:05:32.565Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2020-10-21T14:46:26Z","text":"Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We apologize that we did not exceed your expectations during your visit. We value our customer’s feedback! Please go to https://www.luxotticacustomercare.com/lenscrafters to provide your information so we can contact you and work to resolve the issue."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Michael Johnson"},"datePublished":"2020-10-20T22:00:57.456Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2020-10-21T14:48:25Z","text":"Hello Michael, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We apologize that we did not exceed your expectations during your visit. We value our customer’s feedback! Please go to https://www.luxotticacustomercare.com/lenscrafters to provide your information so we can contact you and work to resolve the issue."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Brian Grandberry"},"datePublished":"2020-10-20T22:00:29.811Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2020-10-21T14:48:34Z","text":"Hello Brian, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We apologize that we did not exceed your expectations during your visit. We value our customer’s feedback! Please go to https://www.luxotticacustomercare.com/lenscrafters to provide your information so we can contact you and work to resolve the issue."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Michael Johnson"},"datePublished":"2020-10-20T22:00:10.226Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2020-10-21T14:48:55Z","text":"Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We apologize that we did not exceed your expectations during your visit. We value our customer’s feedback! Please go to https://www.luxotticacustomercare.com/lenscrafters to provide your information so we can contact you and work to resolve the issue."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Beth M"},"datePublished":"2020-10-04T00:41:30.074Z","reviewRating":{"@type":"Rating","ratingValue":"3","bestRating":"5"},"reviewBody":"I've purchased glasses here for myself and my family for years. They are very expensive, only offering a small number of options of non-name brand budget friendly frames. The 30 day guarantee is what brings me back, I've returned glasses without any issues in the past. The optometrist is always thorough and knowledgeable. My experience with the staff has been both good and bad. Some are thoughtful and patient, and others make you feel like you are wasting their time.... with a bit of an attitude, which is what I experienced today. If I am spending nearly $1000 for myself and my son I would expect better service. Next year I may choose a different location or go somewhere else completely.","comment":{"@type":"Comment","name":"","datePublished":"2020-10-05T15:46:36.992Z","text":"Hi there, thank you for your review. We are disappointed to hear about your experience. We strive to provide the best glasses and customer service in the industry. Please go to https://www.luxotticacustomercare.com/lenscrafters so we can resolve this issue."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Lillian Feeler"},"datePublished":"2020-09-26T15:48:31.629Z","reviewRating":{"@type":"Rating","ratingValue":"4","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2020-09-29T16:37:01Z","text":"Hi! Thank you so much for your review. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"vivian Giron"},"datePublished":"2020-09-03T22:11:25.021Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very sweet and professional staff","comment":{"@type":"Comment","name":"","datePublished":"2020-09-07T15:12:21Z","text":"Awesome to hear! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Iesha Pugh"},"datePublished":"2020-06-09T23:43:05.188Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Wendy Bishop"},"datePublished":"2020-03-09T02:26:12.965Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Dustin"},"datePublished":"2020-02-22T17:36:48.001Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"K. Leonard"},"datePublished":"2020-02-14T20:19:52.581Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Brenda helped me pick out my pair. She always is honest about what glasses look good!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ann Arneson"},"datePublished":"2020-02-13T20:23:30.149Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Excellent customer service! Dr. Perona was very thorough and explained all options to me. I did not feel rushed with my questions and felt very satisfied with the experience!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Eva Fiji"},"datePublished":"2020-02-08T16:13:07.785Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I thought the staff at this LensCrafters was amazing and I would recommend this place to anyone who wants a non stressful experience.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Josh Medina"},"datePublished":"2020-01-27T20:12:11.671Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Yasmin and Douglas were really nice and super helpful. Doctor was great as well","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Daniel boyer"},"datePublished":"2020-01-13T19:42:04.2Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"My husband took our daughter for an exam here a few weeks ago and didn’t get her pupillary distance checked. After calling twice and stopping in person to request this measurement, multiple staff members, including the manager on duty REFUSED to give us the measurement unless we were going to purchase frames in store. I spoke to their corporate customer service and was advised this was an unexceptable practice and filed a grievance as the PD is part of a vision exam. The lenscrafters in Greenfield checked this measurement for us and apologized for the unprofessional behavior of the Racine staff. My husband, myself and my daughter have gotten our exams here at the Racine location multiple years prior, and have had no problems. I’m not sure if the staff is new or they are just trying to boost their retail in store sale quotas, but either way I would steer clear of the this location and make the trip to the Greenfield location.","comment":{"@type":"Comment","name":"","datePublished":"2020-01-21T20:37:01Z","text":"Hi Daniel, thank you for your review. We are sorry to hear about your experience. We aim to consistently meet and surpass customers' expectations. Please go to bit.ly/LC-LUX if you need to further contact us."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Dana Pound"},"datePublished":"2020-01-04T19:37:12.35Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"My experience and service here was above and beyond amazing!! Everyone single person I interacted with was kind, helpful, and very friendly. Liz was personal, sweet, and helped me find frames that not only looked great, but fit my budget beautifully. Dr. Michelle was extremely friendly and very helpful. She explained everything wonderfully. Not once did I feel rushed or pressured. I highly recommend coming here!","comment":{"@type":"Comment","name":"","datePublished":"2020-01-21T17:54:00Z","text":"Hi Dana! Thank you for your review! Our associates are some of the best around, and we are excited to hear Dr. Michelle & Liz were able to help make your visit a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Brian Wolfe"},"datePublished":"2019-12-08T17:38:49.215Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"They supposedly have an indoor lab, but when u call and ask for help fixing glasses or lenses its \" oh we can't do that \" yea ok, just take my service to someone that is willing to help l, and have better customer service. Thanks for NOTHING!!!","comment":{"@type":"Comment","name":"","datePublished":"2020-01-03T21:55:57Z","text":"Hi Brian, thank you for your review. We value your feedback as it helps us to serve you better. Please go to bit.ly/LC-LUX so we can follow up with you directly to learn more and resolve any outstanding issues."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jay Allee"},"datePublished":"2019-10-05T01:59:52.156Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very pleased. Had my mom's glasses done ahead of time. Service we as good with friendly staff.","comment":{"@type":"Comment","name":"","datePublished":"2019-10-16T20:43:15.065Z","text":"Hi Jay! Thank you for your review! We appreciate the feedback and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jeanette santiago"},"datePublished":"2019-09-06T21:07:49.238Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very professional, a big variety and affordable frames, great staff, very caring.","comment":{"@type":"Comment","name":"","datePublished":"2019-09-18T14:11:47.719Z","text":"Hi Taino! Thank you for your review! We appreciate the feedback and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Dakota"},"datePublished":"2019-08-24T00:37:13.391Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"So over using this location. Last year they messed up 2 times on my sons new glasses. First pair had no power to the lens. (He had contacts in at time of pick up and they didn’t ask him to do a proper fitting.) .2nd time they were delivered with scratches all over. He/we waisted 3 return trips at 20 minutes each way 120 minutes total driving for their mistake. Now I am having issues getting my contacts delivered correctly. First attempt went to an old address I hadn’t lived at in decades that I even asked them to remove from the system. Today I get them delivered to my home only to find out they had not ordered the correct ones! Will I be compensated for my time? My family has been a customer for years. After this last debacle I will not be back. You’ve lost 2 customers Lens Crafters. Shame because we really like the optometrist.","comment":{"@type":"Comment","name":"","datePublished":"2019-09-02T18:41:05.548Z","text":"Hi Dakota, thank you for your review. We are sorry to hear about your experience. We aim to consistently meet and surpass customers' expectations. Please go to bit.ly/LC-LUX so we can follow up with you directly."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ashley Gartmann"},"datePublished":"2019-05-01T03:14:54.949Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"The people I dealt with the first time were great second time was a complete joke. Guy was extremely rude wouldent let me talk. Continously talked over me till I completely snapped on him. Than had to have the manager help. These peoples customer service skills are a joke.","comment":{"@type":"Comment","name":"","datePublished":"2019-06-05T20:59:59.922Z","text":"Hi Ashley, thank you for your review. We are sorry to hear about your experience and would like to learn more. Please go to bit.ly/LC-LUX so we can follow up with you directly."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Bob Mainland"},"datePublished":"2019-04-08T19:11:39.492Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Always great service and products 👍 Thank you","comment":{"@type":"Comment","name":"","datePublished":"2019-04-16T20:51:47.629Z","text":"Hi Bob! Thanks for your review... and for your business. We strive to provide the best staff, technology and products in the industry. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Scott Sanders"},"datePublished":"2019-04-04T18:01:04.852Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Dr Turlais has done an excellent job of making my eye exam and prescription perfect every time!","comment":{"@type":"Comment","name":"","datePublished":"2019-04-05T20:01:14.935Z","text":"Hi Scott! Great to hear! We appreciate your review and hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ryan Gutt"},"datePublished":"2019-02-24T14:54:57.857Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I was sceptical of going to a chain when we learned our daughter was in need of some eye Care. But I have to say we are floored with how well they treated her. It didn't feel like programmed script reading at all. The doctors and staff really went out their way to get us taken care of.","comment":{"@type":"Comment","name":"","datePublished":"2019-03-21T06:36:29.019Z","text":"Hi Ryan! That's awesome to hear! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Johnny “El Dreddog” Gato"},"datePublished":"2018-12-21T23:05:40.694Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"🤠🤗👍👍👍👍👍\nThis store is extremely professional. If you're looking for a particular style, they should have it here. They have styles and manufacturers of every type of frame you can imagine. If you need glasses this is the place to go, they also get your glasses to you in a timely fashion. They accept most insurances, and of course all major credit cards.\n🌟🌟🌟🌟🌟","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Keith Vaughn"},"datePublished":"2018-09-26T17:24:56.997Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Driton Dzabiroski"},"datePublished":"2018-01-18T05:43:42.179Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Dr Michelle is the best! Explained everything she was doing and the different contact lens options available. She also did some extra exams free of charge. I highly suggest Dr Michelle and LensCrafters in Racine.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Malina Janakat-Karle"},"datePublished":"2017-11-04T23:58:42.976Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"I cannot believe how terrible the service here is. Awful. I went in yesterday, and was promised the glasses would be ready by 6:0\" today. 6:00 came and went, nothing. I finally called. The technician didn't know he had to process the order. I don't know what he thought he was supposed to do with the order. Now my child has to go even longer without his glasses. Had they told me they wouldn't be able to do it today, I could have gone elsewhere. Had I known I had to call them to remind them to do their jobs, I would have. I cannot believe the complete incompetence.\n\nThey made me pay upfront in full. Never again.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jessica"},"datePublished":"2017-08-29T21:48:25.355Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I will certainly recommend this place to friends. I had my first Lenscrafters visit. It was a pleasant experience. Everyone was pleasant there. The eye doctor was very nice too.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"David Sueiro Morell"},"datePublished":"2017-08-26T22:27:59.291Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Sarah Gorzalski"},"datePublished":"2017-05-22T14:30:36.606Z","reviewRating":{"@type":"Rating","ratingValue":"4","bestRating":"5"},"reviewBody":"I took my grandparents and it was a great experience and it couldn't have worked out better.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Scott Richter"},"datePublished":"2017-02-20T19:34:25.222Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Super service. Arrived on time and was promptly helped. Excellent exam, never pushy on services or options..Super easy online exam appointment. Finally I feel I'll be able see what I've been missing :) Thank you both for all your help :)","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Sam Sung"},"datePublished":"2017-01-28T18:19:51.821Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Made a appointment online, when I arrived I find out they let some one else go first and told me to wait 25 to 30 minutes. What's the point of making a appointment if it's not held for the customer who made it.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Rob"},"datePublished":"2016-12-06T19:03:03.58Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very friendly and helpful staff.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Erika Neuendorf"},"datePublished":"2014-10-09T17:15:25.09Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The BEST experience I've ever had at the eye clinic. The Doctor was funny, kind, and he knew his job extremely well. He was also able to explain a lot to me in a way I understood him. :-) The assistants/sales reps also were GREAT very kind and helpful in every way they could assist! I am super grateful I was refereed to LensCrafters I will definitely be a returning customer and a referral source. Thank you so much for your kind and speedy services - I can keep my job thanks to you! :-D","comment":{"@type":"Comment","name":"","datePublished":"","text":""}}]</script><script type="application/ld+json">[{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ashlyn Tennyson"},"datePublished":"2025-03-08T23:01:11.108Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great selection of glasses, not super busy, and super friendly staff! Been going to this location for years and will always recommend it!","comment":{"@type":"Comment","name":"","datePublished":"2025-03-09T09:41:28.734Z","text":"Thank you for your review! \nWe are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. \nWe hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"c ware"},"datePublished":"2025-03-04T17:57:25.573Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Donna helped me out and she was amazing. I highly recommend anyone stopping in to ask for her, she was professional, helpful and kind.","comment":{"@type":"Comment","name":"","datePublished":"2025-03-05T04:04:32.615Z","text":"Thank you for your review! \nWe are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. \nWe hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kira Mykel"},"datePublished":"2025-03-01T21:38:56.536Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"the people here are so nice!! the yelp reviews are misleading. i will be going here again for sure. they explained everything well, including how my insurance plan worked, and actually helped save me money!!","comment":{"@type":"Comment","name":"","datePublished":"2025-03-05T04:31:51.44Z","text":"Thank you for your review! \nWe are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. \nWe hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Miah James"},"datePublished":"2025-02-27T20:29:15.84Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Donna was really cool and helpful too","comment":{"@type":"Comment","name":"","datePublished":"2025-02-28T19:47:19.423Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Patricia Martinez"},"datePublished":"2025-02-24T15:08:02.964Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Appreciated the staff with their helpfulness, patience and good vibes!\nThe doctor aswell was a magneti of joy, and knowledge\nI had many queries, and he answered each one. I appreciate the support about the supplements regarding my eye health!","comment":{"@type":"Comment","name":"","datePublished":"2025-03-04T16:09:44.973Z","text":"Thank you for your review! \nWe are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. \nWe hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Laura Flores"},"datePublished":"2025-02-22T18:34:07.366Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Donna was so great and helpful, she patiently went through all my options with me until we figured out what worked the best for me. I love glasses from LensCrafters they are the best quality and I haven’t found any better.","comment":{"@type":"Comment","name":"","datePublished":"2025-03-05T17:51:10.25Z","text":"Thank you for your review! \nWe are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. \nWe hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Carmen Ludwig"},"datePublished":"2025-02-08T14:33:32.17Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The manager Donna gave me outstanding customer service.Very friendly and patient and gave me a great experience. I recommend everyone to visit them.🤩👀👍🫶\nAlso very friendly staff who helped me get the best glasses that looked the best on me.🤩👓❤️💯","comment":{"@type":"Comment","name":"","datePublished":"2025-02-09T03:01:49.326Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"lynn thomas"},"datePublished":"2025-02-07T15:52:22.98Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2025-02-08T02:55:47.076Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Victoria Shachter"},"datePublished":"2024-12-31T20:46:11.554Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Alicia at store 781 is seriously the best employee you have. I have severe OCD and she was able to fit my glasses on the first try which is something I’ve never experienced in 34years. Thank you so very much and will definitely continue my business with LensCrafters:)","comment":{"@type":"Comment","name":"","datePublished":"2025-01-01T09:03:15.114Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"mary urban"},"datePublished":"2024-12-20T09:04:13.14Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I enjoy my visits with LensCrafters, and I always have my yearly eye exams. I was especially pleased with Dr. Liam Robison.\nDr. Robison is very professional. I appreciate his kind attention and his excellent focus on my eye care. Thank you, LensCrafters\nMary U","comment":{"@type":"Comment","name":"","datePublished":"2024-12-21T02:25:42.547Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Laurie W"},"datePublished":"2024-12-16T02:59:14.033Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very friendly staff and would highly recommend!","comment":{"@type":"Comment","name":"","datePublished":"2024-12-17T13:07:56.664Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Edith Peralta"},"datePublished":"2024-11-25T18:07:02.68Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-11-26T21:26:03.371Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Sylvia"},"datePublished":"2024-11-21T18:51:10.578Z","reviewRating":{"@type":"Rating","ratingValue":"2","bestRating":"5"},"reviewBody":"You would think that there are only 5 stores in regency mall lens crafter’s would be more on top of keeping customers it snowed I stay 6 minutes away from the mall I was officially 10 minutes late couldn’t even accommodate me seriously only one other busy in the store 🤔 yeah bye bye expensive store with workers that aren’t very sociable at all hire better workers","comment":{"@type":"Comment","name":"","datePublished":"2024-11-22T19:33:44.968Z","text":"Thank you for your review. We are sorry to hear that your experience at LensCrafters did not meet your expectations. We strive to provide the best customer service in the industry. Please go to https://luxotticacustomercare.com/lenscrafters/careformso we can work to correct this issue for you."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Janelle Rogers"},"datePublished":"2024-08-20T19:11:45.422Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Everything was perfect.","comment":{"@type":"Comment","name":"","datePublished":"2024-08-21T04:00:27.6Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Judy Meyer"},"datePublished":"2024-08-17T02:36:20.94Z","reviewRating":{"@type":"Rating","ratingValue":"4","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-08-18T00:48:50.755Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Derrick Hable"},"datePublished":"2024-08-05T21:53:05.4Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very good customer service. Sizes my glasses up perfect.","comment":{"@type":"Comment","name":"","datePublished":"2024-08-06T06:14:51.237Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Chris Lambke"},"datePublished":"2024-07-05T14:46:49.807Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-07-06T00:54:12.395Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Anna Todaro Sadur"},"datePublished":"2024-07-03T19:49:54.854Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Charlotte and Arlene are simply the best with costumer service. They were so helpful and I will definitely be back. Thank you very much.","comment":{"@type":"Comment","name":"","datePublished":"2024-07-04T04:53:38.644Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"John Franklin"},"datePublished":"2024-05-23T18:20:02.67Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Finally found the Maui Jim's I've been looking for","comment":{"@type":"Comment","name":"","datePublished":"2024-05-25T00:33:47.027Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kevin Stormoen"},"datePublished":"2024-05-20T17:32:23.566Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Charlet was so helpful and knowledgeable it made the whole experience easy and enjoyable!","comment":{"@type":"Comment","name":"","datePublished":"2024-05-21T02:16:02.714Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ashley Rosales"},"datePublished":"2024-04-10T23:40:00.14Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The ladies working here were very kind and helpful! I had a virtual eye appt with the optometrist but still felt like I got great service. Will definitely be back for my annual exam every year!","comment":{"@type":"Comment","name":"","datePublished":"2024-04-11T06:49:10.278Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Tony Pelzek"},"datePublished":"2024-03-06T18:20:17.932Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Charlet and karina were both extremely helpful 😊","comment":{"@type":"Comment","name":"","datePublished":"2024-03-07T03:45:18.324Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Joshua Schippers"},"datePublished":"2024-02-05T05:08:30.411Z","reviewRating":{"@type":"Rating","ratingValue":"3","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-02-05T17:04:50.228Z","text":"Thank you for your review. We are sorry to hear your experience at LensCrafters did not meet your expectations. We strive to train our associates to be the best in the marketplace. Please go to http://ms.spr.ly/6261i4Ur5 so we can follow up and redirect your concern to appropriate person. "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"George DeArment"},"datePublished":"2024-01-30T19:45:02.265Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Friendly staff and informative. Also informed of sales and help find a price on frames within budget","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Dylan Alexander"},"datePublished":"2023-12-08T00:10:50.486Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Super comfortable:)","comment":{"@type":"Comment","name":"","datePublished":"2023-12-08T01:49:50.567Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"LaRhonda English"},"datePublished":"2023-10-14T21:24:47.468Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great customer service!!!","comment":{"@type":"Comment","name":"","datePublished":"2023-11-30T19:05:04.47Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jacqueline Lee"},"datePublished":"2023-10-13T18:30:18.044Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The exam was nothing I had ever experienced before and it was incredible, the customer service was excellent!","comment":{"@type":"Comment","name":"","datePublished":"2023-10-14T05:31:23.159Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Elisabeth Spankowski"},"datePublished":"2023-10-06T03:44:45.103Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2023-10-06T20:42:30.787Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Yolanda N-Turgeon"},"datePublished":"2023-08-29T22:51:15.346Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"HORRIBLE!!!!!!!!\nIf i could do 0 stars i would, dont reccomend at all!! And their customer service is even worse, they dont care, they will give you the run around.\nTHEY DONT EVEN HAVE A DOCTOR IN THE OFFICE!\nMy husband went in for his yearly check up, we thought we would try here, nope. Contacts didnt work out, called and they asked me constantly why he didnt like them and why they bugged him when he already came in to see the \" Doctor over Zoom\" over 2weeks ago, and they codnt find him in the system. Then when i mention we will go elsewhere, i get an attitude getting told other places will take longer and i wodnt get good service.\nWe are so disappointed, horrible service, horrible prices.\nPLEASE GO SOMEWHERE ELSE!!!","comment":{"@type":"Comment","name":"","datePublished":"2023-08-30T19:41:41.846Z","text":"Thank you for your review. We are sorry to hear your experience at LensCrafters did not meet your expectations. We strive to meet all of our customer needs. Please go to http://ms.spr.ly/62629VRQa to follow up so we can redirect your concern to the appropriate person."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"BJ Turgeon"},"datePublished":"2023-08-28T18:00:21.753Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"I'd rather be blind than have to deal with this store again.","comment":{"@type":"Comment","name":"","datePublished":"2023-08-28T22:12:55.426Z","text":"Thank you for your review. We are sorry to hear your experience at LensCrafters did not meet your expectations. We strive to train our associates to be the best in the marketplace. Please go to http://ms.spr.ly/62639TI9d so we can follow up and redirect your concern to appropriate person. "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"A. Colón"},"datePublished":"2023-08-02T16:38:18.521Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very knowledgeable staff with above and beyond customer service. I highly recommend this location and staff!","comment":{"@type":"Comment","name":"","datePublished":"2023-08-03T17:01:34.345Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Steve Knecht"},"datePublished":"2023-07-21T18:30:32.039Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Mikaela fixed my glasses in seconds! Super nice, extremely efficient, and knowledgeable! I will come see Mikaela again.","comment":{"@type":"Comment","name":"","datePublished":"2023-07-22T18:41:08Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"renan rivera"},"datePublished":"2023-07-18T16:48:24.946Z","reviewRating":{"@type":"Rating","ratingValue":"3","bestRating":"5"},"reviewBody":"ppl","comment":{"@type":"Comment","name":"","datePublished":"2023-07-21T15:04:54Z","text":"Thank you for your review. We are sorry to hear your experience at LensCrafters did not meet your expectations. We strive to meet all of our customer needs. Please go to http://ms.spr.ly/6266gAaUj to follow up so we can redirect your concern to the appropriate person.\n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jill Frey"},"datePublished":"2023-06-30T15:46:11.983Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Staff soo helpful. Accommodated me in a scheduling mix up. Alicia is such a help when picking out new glasses, I totally trust her opinions..","comment":{"@type":"Comment","name":"","datePublished":"2023-07-04T00:33:18Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"TrapGod Ent"},"datePublished":"2023-06-20T19:44:54.297Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2023-06-23T20:44:37Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Chris R"},"datePublished":"2023-06-17T23:27:32.926Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The ppl that work there are nice and especially Donna. She was very nice and informative. Thanks for the help.","comment":{"@type":"Comment","name":"","datePublished":"2023-06-19T20:26:34.892Z","text":"Thank you for your feedback! We are happy to hear about your positive experience and look forward to serving you! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"John G"},"datePublished":"2023-06-02T23:51:06.042Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Amazing place! My girlfriend and I are travelling, and she forgot her contacts. Faxed her prescription in, and when we arrived many hours later, received three pairs free of charge to get us through the trip.","comment":{"@type":"Comment","name":"","datePublished":"2023-06-14T18:31:19Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Catherine H"},"datePublished":"2023-06-02T22:14:20.316Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I was determined to find the best deal on glasses today. Ended up hitting 3 other local eyeglass retailers before this Lens Crafters. I walked in with my prescription from my out of town eye doctor and Marina was so helpful. She was even on her hands and knees checking stocked frame options that were not on display. The sale rack had some really great offerings and ended up walking out with a great value. Excited to get my glasses and see clearly again!","comment":{"@type":"Comment","name":"","datePublished":"2023-06-14T19:08:37Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"jarin"},"datePublished":"2023-05-25T21:18:12.903Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Marina was amazing and very helpful today and made my experience quick and easy!","comment":{"@type":"Comment","name":"","datePublished":"2023-06-02T18:37:20.609Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Carlos Perez"},"datePublished":"2023-05-25T18:57:25.659Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Alicia was very professional and had great customer service!","comment":{"@type":"Comment","name":"","datePublished":"2023-06-02T20:38:22Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jaarael Bell"},"datePublished":"2023-05-21T19:13:22.664Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great customer service in here. Had an issue with my sun glasses and Brandon got me back right in minuets!","comment":{"@type":"Comment","name":"","datePublished":"2023-06-06T17:44:19Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"brooke armstrong"},"datePublished":"2023-05-10T23:05:32.317Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"This was hands down the best eyeglass experience I’ve ever had! Everyone was so friendly and helpful. Kudos to you!!","comment":{"@type":"Comment","name":"","datePublished":"2023-06-09T15:38:27Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Karen Jensen"},"datePublished":"2023-05-06T15:08:43.893Z","reviewRating":{"@type":"Rating","ratingValue":"4","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2023-06-12T19:58:45Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"karim qedan"},"datePublished":"2023-05-05T20:25:07.908Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Love coming here for anything eye wear! Alicia really takes good care of you as if you’re family. I brought so many of my family members here because she provides top notch service! I highly recommend LensCrafters and Alicia!","comment":{"@type":"Comment","name":"","datePublished":"2023-06-12T16:23:50Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Laquinte Miller"},"datePublished":"2023-05-02T21:14:51.819Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2023-06-13T15:51:13Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Lourdes Chavez"},"datePublished":"2023-04-30T20:45:37.918Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Absolutely loved the service given. Brandon was super helpful, patient and gave great advice during the entire process.","comment":{"@type":"Comment","name":"","datePublished":"2023-06-13T02:06:32Z","text":"Hi! Thank you so much for your review. We are excited to hear Brandon was able to help make your experience in LensCrafters a great one. We look forward to seeing you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Elizabeth Robinson"},"datePublished":"2023-04-30T00:33:05.919Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Donna was amazing and she went above and beyond to help us buy multiple glasses through multiple insurances and she was amazing at making the whole experience pleasant, comfortable, and stress free!!","comment":{"@type":"Comment","name":"","datePublished":"2023-05-02T03:46:38Z","text":"Hi! Thank you so much for your review. We are excited to hear Donna was able to help make your experience in LensCrafters a great one. We look forward to seeing you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Amber Ortiz"},"datePublished":"2023-04-27T22:53:40.132Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I was in on 4/27/23 and had the most amazing experience. Unique and the other lead sales rep made me feel comfortable, they were kind and professional, and extremely helpful. Excellent product knowledge and extremely wonderful ladies!!!","comment":{"@type":"Comment","name":"","datePublished":"2023-06-08T21:53:39Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"marina ruiz"},"datePublished":"2023-04-23T16:15:27.892Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great customer service","comment":{"@type":"Comment","name":"","datePublished":"2023-06-02T21:46:30Z","text":"Thank you for your feedback! We are happy to hear about your positive experience and look forward to serving you! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Keith Vaculik"},"datePublished":"2023-04-16T21:22:00.036Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I stop in to get my glasses cleaned and they need some extra stuff done and they did it for free. Very happy 😊","comment":{"@type":"Comment","name":"","datePublished":"2023-04-22T01:42:08Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Yari P"},"datePublished":"2023-04-15T01:35:12.126Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"I had gone in for contacts. And I went in for a class which was basically just putting the contact in and out of my eye with an eye exam. The eye exam took 15 mins and I put the contacts in and out in 15 mins this shouldn’t have been an appointment that lasted 2 hours. The workers just gossiped about how they were ready to quit and hated their job. As I am trying to ask for tips because it was a “contact” class.","comment":{"@type":"Comment","name":"","datePublished":"2023-04-17T15:55:45Z","text":"Thank you for your review. We are sorry to hear your experience at LensCrafters did not meet your expectations. We strive to meet all of our customer needs. Please go to http://ms.spr.ly/6260gz31e to follow up so we can redirect your concern to the appropriate person. "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Zachary Cook"},"datePublished":"2023-04-08T18:22:41.854Z","reviewRating":{"@type":"Rating","ratingValue":"2","bestRating":"5"},"reviewBody":"My wife and I went into the store today and it took 5 minutes to be acknowledged while we are looking around. It was a bunch of older women so I'm sure they're just \"tired\" from gossiping behind the desk all day like usual. Unprofessional.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Edo"},"datePublished":"2023-04-07T14:33:59.188Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"xWoke _"},"datePublished":"2023-03-29T19:29:12.257Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2023-04-04T13:51:55Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Wesley Neville"},"datePublished":"2023-03-28T23:40:16.354Z","reviewRating":{"@type":"Rating","ratingValue":"4","bestRating":"5"},"reviewBody":"Great service","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Adriana Jimenez"},"datePublished":"2023-03-21T21:57:37.71Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Stopped in to get my glasses tightened and the woman in the front desk was super friendly and kind. Without hesitation, she quickly proceeded to fix my glasses. Definitely recommend going to Lens Crafters for your eye care needs.","comment":{"@type":"Comment","name":"","datePublished":"2023-03-27T19:55:20Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"The Equalizer"},"datePublished":"2023-03-05T01:08:52.041Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"They completely botched up a prescription. I needed a new prescription with an additional characteristic to the lenses. The associate decided to delete needed characteristics from the old lenses in lieu of a new feature in the new prescription without my consultation. With out a doubt, total negligence and incompetence on their part, not to mention lippy, curt and argumentative behavior by part of the associates.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Josh Trice"},"datePublished":"2023-02-17T17:49:22.647Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Alicia and Marina were awesome today! They were very kind and eager to help me not only the right glasses but the correct size as well. Keep up the good work lady's. Thank you.","comment":{"@type":"Comment","name":"","datePublished":"2023-02-17T18:16:07Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Gwen Lutz"},"datePublished":"2023-02-14T19:49:01.444Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Came in and Alicia took care of me. Wow, is she truly amazing. Helped me immensely, picked out a perfect pair of sunglasses. She even took the time to look for different color frames and I cldnt be happier. Plz let her know how much I appreciate her assistance and professionalism. What an amazing employee LesCrafters has!!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Mona McKinley"},"datePublished":"2023-01-10T01:05:11.437Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"James Lambert"},"datePublished":"2023-01-04T23:32:21.461Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Michelle was AWSOME! Also the 3 women working up front helped me out to get the right glasses at the right price and even gave me a $50 coupon off! Definately recommend!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Donna Craven-Gorr"},"datePublished":"2022-12-03T11:16:31.25Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Professional, helpful and pleasant","comment":{"@type":"Comment","name":"","datePublished":"2022-12-05T21:06:30Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Khush Patel"},"datePublished":"2022-11-21T03:36:08.37Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Excellent service. Look forward to visiting again.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Boxxnturtle"},"datePublished":"2022-11-12T17:32:49.967Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Added pads to my glasses and bent them back in place free of charge!","comment":{"@type":"Comment","name":"","datePublished":"2022-11-16T17:58:23Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!\n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Peyton Lee"},"datePublished":"2022-10-22T21:01:58.54Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I have been buying from this location for many years. Donna was very helpful, and is always willing to explain any and everything with you!","comment":{"@type":"Comment","name":"","datePublished":"2022-10-26T21:13:03Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"ana munoz"},"datePublished":"2022-10-15T22:16:34.44Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Manager took great care of both of my transactions","comment":{"@type":"Comment","name":"","datePublished":"2022-10-19T19:21:56Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jan Finley"},"datePublished":"2022-10-14T17:23:42.328Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Yesterday I came into lensCrafters for a adjustment on my classes as I'm waiting to get my glasses back I started interacting with alicia,and Unique. Before it was all said and done I wind up purchasing 2 pairs of glasses from them.they was\nprofessional and allowed me to enjoy spending time with them.never thought I would have so much fun .spending my money.Thank you ladies for the great advice and honesty upon my purchase I would recommend lensCrafters to all of my friends.","comment":{"@type":"Comment","name":"","datePublished":"2022-10-14T17:36:36Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"reverse"},"datePublished":"2022-10-09T18:10:34.731Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-10-13T20:17:34Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Viola Howell"},"datePublished":"2022-10-07T17:32:05.942Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"When I walked in I was greeted right away by Alicia. She was so kind and efficient with cleaning and adjusting my 2 pairs of glasses for me. I love lens crafters!","comment":{"@type":"Comment","name":"","datePublished":"2022-10-12T17:17:01Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Anthony Sellers"},"datePublished":"2022-09-25T17:50:55.464Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Best customer service","comment":{"@type":"Comment","name":"","datePublished":"2022-09-26T20:55:21Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Unique Mcgee"},"datePublished":"2022-09-23T16:09:46.877Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Loved very nice and fast will visit again.","comment":{"@type":"Comment","name":"","datePublished":"2022-09-23T19:25:41Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Robert Ware"},"datePublished":"2022-09-18T20:57:30.751Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I purchased two (2) pairs of glasses; one regular pair and one for when I am using my desktop computer. The computer pair fit and work perfectly. The regular pair did not fit perfectly and the progressive lens prescription for peripheral vision needed correction.\n\nSince I returned my glasses the day after I received them, LensCrafters thirty (30) day return policy allowed me to exchange my frames and correct my lens prescription.\n\nrlw","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Matthew Bothe"},"datePublished":"2022-09-08T18:16:02.442Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Today I went there to go get my Oakley glasses looked at and sized because I felt they might have expanded a little bit and they started slipping off my head. Donna did an amazing job and helped me out along with the rest of the staff. I never had a bad experience at LensCrafters and I've been going there for quite some time now. Stop and say hi to Donna and go get your eyes looked at. Lasik surgery is cool but wearing glasses is so much cooler.","comment":{"@type":"Comment","name":"","datePublished":"2022-09-09T17:23:43Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Steve Andersen"},"datePublished":"2022-09-08T00:38:03.159Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Melissa and everybody in the office were very professional and a pleasure to work with, made me feel like a valued customer! THANK YOU VERY MUCH!","comment":{"@type":"Comment","name":"","datePublished":"2022-09-08T14:04:10Z","text":"Hi! Thank you so much for your review. We are excited to hear Melissa was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"jill peterson"},"datePublished":"2022-08-21T21:27:47.989Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Melissa from Racine Lens Crafters fixed my eyeglasses on a Sunday afternoon! She was so helpful and kind. Highly recommend their variety of frames also!","comment":{"@type":"Comment","name":"","datePublished":"2022-08-22T16:58:22Z","text":"Hi! Thank you so much for your review. We are excited to hear Melissa was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"N Mac"},"datePublished":"2022-08-19T01:43:22.388Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Exam was rushed, staff appear to be concerned with up selling rather than advising professionally. My encounter with a staff member who appear to be interested in advocating for herself with condescending tone! Repeatly asking the same questions, finger pointing for the incorrect order. When the same tone is returned, Kkkaren screamed for security. Clearly they don't need customers. I choose to Refund everything 👌 No I do not recommend this business","comment":{"@type":"Comment","name":"","datePublished":"2022-08-19T14:08:50Z","text":"Thank you for your review. We are sorry to hear your experience at LensCrafters did not meet your expectations. We strive to meet all of our customer needs. Please go to https://www.luxotticacustomercare.com/lenscrafters to follow up so we can redirect your concern to the appropriate person."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Eric Richter"},"datePublished":"2022-07-28T19:34:55.496Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Fixed my glasses feel amazing now","comment":{"@type":"Comment","name":"","datePublished":"2022-07-29T14:40:14Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"cliff pontillo"},"datePublished":"2022-07-27T20:51:08.142Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-07-28T16:42:49Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Mike Minor"},"datePublished":"2022-07-22T19:19:10.328Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Melissa cleaned and tighten my glasses. Feels new again, Thanks!!","comment":{"@type":"Comment","name":"","datePublished":"2022-07-26T17:06:18Z","text":"Hi! Thank you so much for your review. We are excited to hear Melissa was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Crystal Garcia"},"datePublished":"2022-07-20T16:19:55.126Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Wonderful service","comment":{"@type":"Comment","name":"","datePublished":"2022-07-22T13:28:50Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Andrea Saenim"},"datePublished":"2022-07-17T21:23:10.281Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"So friendly and helpful! I came in with a broken sunglasses (missing screws), and Donna the store manager, fixed it at no cost! Thank you!","comment":{"@type":"Comment","name":"","datePublished":"2022-07-20T15:59:39Z","text":"Hi! Thank you so much for your review. We are excited to hear that Donna and the team were able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Heather Holden"},"datePublished":"2022-07-15T18:02:37.051Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very welcoming and friendly. I love the care they give my eyes.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Julie Anderson1"},"datePublished":"2022-07-13T21:46:39.047Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Last three years best place from doctors to sales. Never disappointed highly recommend","comment":{"@type":"Comment","name":"","datePublished":"2022-07-14T13:54:22Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Broc Jones"},"datePublished":"2022-07-09T21:56:39.986Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-07-13T17:21:20Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Dipal Patel"},"datePublished":"2022-07-06T19:17:01.58Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"wonderful staff, great experience.","comment":{"@type":"Comment","name":"","datePublished":"2022-07-07T19:31:12Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Justin Mckinley"},"datePublished":"2022-07-02T13:45:52.252Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-07-06T20:53:22Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Zack Schibler"},"datePublished":"2022-06-24T20:55:24.144Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Staff was very helpful when I came in with a situation before my week long camping trip.","comment":{"@type":"Comment","name":"","datePublished":"2022-06-28T15:33:38Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"mike Jackson"},"datePublished":"2022-06-21T18:03:31.412Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The best experience shopping for glasses to date! Thanks guys!!!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jayme Zadurski"},"datePublished":"2022-06-16T22:35:45.865Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Melissa and Staff are very knowledgeable and friendly. I recommend this location if you are in the area!","comment":{"@type":"Comment","name":"","datePublished":"2022-06-17T18:20:10Z","text":"Hi! Thank you so much for your review. We are excited to hear that Melissa and the team were able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Monique Grant"},"datePublished":"2022-06-16T18:06:11.658Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I came into Lense Crafters today needing help. Thank God I got the help I needed the Ladies Melisa,Donna, and Charet were so nice and Understanding to my problem. They helped me right away. I am so thankful that I came here today. Everyone was so professional and nice.","comment":{"@type":"Comment","name":"","datePublished":"2022-06-17T12:51:29Z","text":"Thank you for your review. Our associates are some of the best around and we are always happy to hear our customers feel the same!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Sara Gonzalez"},"datePublished":"2022-06-16T17:15:08.581Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Quickest service ever thank you charlet","comment":{"@type":"Comment","name":"","datePublished":"2022-06-17T15:34:27Z","text":"Hi! Thank you so much for your review. We are excited to hear Charlet was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"RICKEY WILLIAMS"},"datePublished":"2022-06-11T23:45:18.351Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Lens Crafters is definitely has a professional and expedient environment, would recommend them to family and friends as well as my community","comment":{"@type":"Comment","name":"","datePublished":"2022-06-15T16:52:00Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"James Repetsky"},"datePublished":"2022-06-09T17:42:58.961Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-06-10T13:46:02Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Candi Rose"},"datePublished":"2022-05-21T21:25:23.497Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great staff..needed emergency repair and they gladly assisted. Thank you do much Lens Crafters staff","comment":{"@type":"Comment","name":"","datePublished":"2022-05-26T16:38:35Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Chris Pracht"},"datePublished":"2022-05-18T22:24:31.656Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"After just three months my frames broke due to cheap Chinese made frame design, the problem is, they were not inexpensive.\n\nI was putting my glasses on and the frame just broke in the corner where there is a very fragile attachment point. I took them back to LC in Racine, WI and I was told there is only a 30 day warranty without purchasing their 35 dollar protection plan. I can understand if I sat on them or abused the glasses in some way but this was a manufacturer defect.\n\nI got the ( Oh Well )shoulder shrug from the employee so I left infuriated.\nThis much I know, I will never do business with Lens Crafters again. I literally just threw over 250 dollars away. Buyer beware!","comment":{"@type":"Comment","name":"","datePublished":"2022-05-19T13:08:33.355Z","text":"Hi there, thank you for your review. We are disappointed to hear about your experience. We strive to provide the best glasses and customer service in the industry. Please go to https://www.luxotticacustomercare.com/lenscrafters so we can resolve this issue."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Trace VanTilburg"},"datePublished":"2022-05-10T15:17:08.747Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Charlet was fantastic. She was knowledgeable and friendly. The dr answered all questions and was very thorough. Highly recommended this location.","comment":{"@type":"Comment","name":"","datePublished":"2022-05-11T15:01:41Z","text":"Awesome to hear! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Joslyn Hoeffert"},"datePublished":"2022-05-06T20:42:24.427Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-05-12T16:21:02Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Rick Vannest"},"datePublished":"2022-05-05T20:33:16.935Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Loved the experience so professional\nSo nice and I was finally getting great glasses at a low price","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Corena Brazill"},"datePublished":"2022-05-01T03:40:50.037Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-05-03T18:28:37Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kaeden Jac Saunders"},"datePublished":"2022-04-30T18:31:11.789Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-07-05T17:22:18Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Debbi Helvick"},"datePublished":"2022-04-28T22:12:28.289Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-04-29T19:49:46Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Trisha Youngman"},"datePublished":"2022-04-25T19:53:15.068Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-04-26T19:00:06Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Lisbeth Martinez"},"datePublished":"2022-03-28T23:08:38.442Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-03-29T14:50:27Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jackie Dykstra"},"datePublished":"2022-03-19T01:11:06.832Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-03-24T16:04:16Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Tina Hayes"},"datePublished":"2022-03-14T17:57:03.424Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-03-16T17:03:53Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"P Strass"},"datePublished":"2022-03-10T02:14:56.395Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Charlotte was my representative on 3-7-22, she was 100% professional. She was extremely friendly, helpful, and truly cared. If Charlotte helps you please respect her.\nThis girl is smart, kind, and a great conversationalist. This girl can and will be going places, she has all of my respect.\n\nPatrick","comment":{"@type":"Comment","name":"","datePublished":"2022-03-15T18:43:22Z","text":"Hi! Thank you so much for your review. We are excited to hear Charlotte was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Awwwgusto 26"},"datePublished":"2022-03-06T20:51:12.929Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Donna was a very good help A +","comment":{"@type":"Comment","name":"","datePublished":"2022-03-07T19:58:36Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Yasmine Anguiano"},"datePublished":"2022-02-26T20:13:29.233Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jennifer Vermeulen"},"datePublished":"2022-02-25T00:13:26.289Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"My experience was great defiantly would go back very friendly and knowledgeable","comment":{"@type":"Comment","name":"","datePublished":"2022-02-25T19:31:46Z","text":"Awesome to hear! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"felicia turner"},"datePublished":"2022-02-21T10:50:32.528Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Staff is very nice & friendly, the doctor was excellent, I did not feel my visit was rushed & anything I did not understand the doctor took the time to explain.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Rob Krupp"},"datePublished":"2022-02-17T15:03:46.177Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Garbage, been here 4 times and 2 out of the 4 have been bad experiences. But this last one took the cake and i wont be returning. Spent 2 hours trying to get insurance pulled up, insurance didnt end up pulling up correctly, but i was reassured it was correct and they were going to give me a discount. Wanted to get glasses and contacts, but was told it was going to be $350 for a year supply of contacts or glasses. I said \"ok I'll just take contacts\". After multiple attempts of sizing my frames unsuccessfully, not offering blue light filter lenses, and telling me glasses would be more expensive than contacts. Called my insurance after i left to verify my coverage i thought i had. Went back to store next day, original customer service rep did not pull up insurance properly. New customer service rep i was working with had me all set in about 20 minutes while old customer service rep was blaming another employee for her mistake with me. Old customer rep was also telling me i need to tell them what system to pull my insurance up in when i go there. Last i checked I'm not a lenscrafter employee. Got contacts and glasses for 364 this time OR so i thought. Ended up getting double charged. Called store this morning and was told no manager is in today and i should call my bank. Called bank and filed a claim, waiting to get my money back now. Received reply from lenscrafters to provide feedback, but i already have responded to email with feedback and requested a callback and have not received a callback, it has been 3 days now.","comment":{"@type":"Comment","name":"","datePublished":"2022-02-17T18:49:09Z","text":"Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We apologize that we did not exceed your expectations during your visit. We value our customer’s feedback! Please go to https://www.luxotticacustomercare.com/lenscrafters to provide your information so we can contact you and work to resolve the issue."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Dennis St.Clair"},"datePublished":"2022-02-16T18:47:51.692Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I wish I could give my experience more stars. Anissa was quite helpful and went above and beyond to help me. My insurance carriers antiquated system wouldn't allow my purchase to be covered. However, Anissa saved the day with her persistence and professionalism. She found the correct information to submit and saved me a pretty penny. In this day and age where true customer service is mostly dead, Anissa has revitalized my hope and belief that it still exists and thrives.","comment":{"@type":"Comment","name":"","datePublished":"2022-02-17T14:25:21Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"josselin zuniga"},"datePublished":"2022-02-16T16:06:00.079Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-02-21T21:54:33Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Austin Lynn"},"datePublished":"2022-02-11T23:53:10.757Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Steve Horn"},"datePublished":"2022-02-11T22:45:26.726Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-02-17T17:29:00Z","text":"Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Mayo Fitchett"},"datePublished":"2022-02-11T03:17:10.912Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I wanted to pick out a new pair of glasses and found out that my eye exam was expired and they were able to get me in right away for an exam. The doctor was very nice and thorough. Donna and Melissa were also very helpful at getting me exactly what I was looking for. I would recommend lens crafters to everyone! Thank you and I will be a returning customer","comment":{"@type":"Comment","name":"","datePublished":"2022-02-11T14:55:47Z","text":"Hi! Thank you so much for your review. We are excited to hear that Donna and Melissa were able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"NikolaFL Football"},"datePublished":"2022-02-10T14:36:42.615Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Karla Cid"},"datePublished":"2022-02-07T19:35:01.358Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Everyone was so friendly and helpful. Will be coming back here from now on!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"emily patzer"},"datePublished":"2022-01-29T02:01:47.633Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very impressed with how friendly the staff is, and how quickly they helped me. I will definitely be back","comment":{"@type":"Comment","name":"","datePublished":"2022-02-03T17:58:37Z","text":"Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Debra Fitchett"},"datePublished":"2022-01-27T19:54:07.378Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Melissa was very helpful and efficient! She was knowledgeable about everything I wanted to know thank you","comment":{"@type":"Comment","name":"","datePublished":"2022-02-01T21:48:22Z","text":"Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Maria Vieyra"},"datePublished":"2021-12-29T01:24:08.771Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The ladies here are super helpful and with an amazing attitude! Not once did I get a bad vibe from anyone , nor did they make me feel like a drag. I was Indecisive and I took forever in my opinion. But yet, they were all patient and super helpful. Definitely would recommend this location !!!","comment":{"@type":"Comment","name":"","datePublished":"2021-12-29T15:15:25Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Latesha Kindred"},"datePublished":"2021-12-22T21:36:54.796Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-12-23T20:38:07Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"S Rs"},"datePublished":"2021-12-19T04:54:32.351Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Everyone at this place is amazing!! The doctor was great and the staff! Melissa and Donna were helpful as well!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Rich H"},"datePublished":"2021-11-14T00:51:27.465Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Dr. Pierangeli was attentive, patient, kind and informative. The entire staff was professional and organized.","comment":{"@type":"Comment","name":"","datePublished":"2021-11-19T14:03:24Z","text":"Hi! Thank you so much for your review. We are excited to hear that Dr. Pierangeli was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Roberta Roberts"},"datePublished":"2021-11-01T19:20:53.035Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-11-05T19:31:39Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Tony Smith"},"datePublished":"2021-10-27T15:39:02.554Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Was very helpful and friendly.","comment":{"@type":"Comment","name":"","datePublished":"2021-11-04T14:05:31Z","text":"Thank you for your review. Our associates are some of the best around and we are always happy to hear our customers feel the same!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Denise Ketarkus"},"datePublished":"2021-10-20T20:33:38.599Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"My first time at LensCrafters. I was the first appointment on Monday morning. The Staff was there to welcome me with smiles. I really appreciated that.\nDr Pierangeli was personable but also very professional. Anissa was so helpful and patient, helping choose just the right frames for me. There is so much to choose from that I couldn’t make up my mind. I am very happy with my experience at this LensCrafters.","comment":{"@type":"Comment","name":"","datePublished":"2021-10-22T18:58:58Z","text":"Hello Denise, Thank you for your review. Our associates are some of the best around and we are always happy to hear our customers feel the same!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"nate moss"},"datePublished":"2021-10-13T23:24:52.352Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great staff very friendly very helpful helped me get exactly what I wanted I’m excited to get my new glasses…thank you so much DONNA for all your help","comment":{"@type":"Comment","name":"","datePublished":"2021-10-14T14:44:45Z","text":"Hi! Thank you so much for your review. We are excited to hear Donna was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Elaine Segedy"},"datePublished":"2021-10-04T21:29:56.872Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I went in to have my sunglasses repaired after they were damaged in a car accident. I didnt think it would be possible, but within 2 minutes Brenda was able to fix them good as new. Thank you!","comment":{"@type":"Comment","name":"","datePublished":"2021-10-05T15:15:40Z","text":"Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ryan Tollerud"},"datePublished":"2021-10-03T18:29:43.105Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Went in with an issue, I had purchased screw-mount frames (essentially frameless). Unfortunately, with my prescription, the mount was being finicky and caused the assembly to often and repeatedly fall apart on my face. With my schedule I found it difficult to find time to return to the store, and had to come back after the return and exchange policy.\nIt wasn't a problem. Rayna explained the issue with the mount and why it wasn't holding up to my day to day, and suggested a good alternative. Just a few minute sin the store we had new frames picked out and processed to be on the way. Overall a painless experience, and excellent service. Definitely why I come to LensCrafters.","comment":{"@type":"Comment","name":"","datePublished":"2021-10-04T19:06:33Z","text":"Hi! Thank you so much for your positive review. We are happy we could help with your vision needs and look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Dani Lindstrom"},"datePublished":"2021-09-30T17:33:04.39Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I had a great experience at this LensCrafters! Dr. Pierangeli was friendly and explained the changes to my prescription. Anissa was amazing and helped me pick out the perfect glasses. Thank you for the wonderful experience!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jon FioRito"},"datePublished":"2021-09-06T17:11:57.174Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-09-06T21:14:07Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Breezy Smith"},"datePublished":"2021-09-04T18:14:03.199Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great customer service. Consultant Donna (764666) was very knowledgeable and provided written quotes as I requested, with no pressure since I was only browsing/pricing various frames.","comment":{"@type":"Comment","name":"","datePublished":"2021-09-06T18:39:09Z","text":"Hi! Thank you so much for your review. We are excited to hear Donna was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"oscar sauceda"},"datePublished":"2021-08-28T18:45:34.935Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Donna S. Did a very well job got my new glasses in a timely matter. And she fitted them well for me. Great service great worker","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Brandon Murry"},"datePublished":"2021-08-28T00:34:59.233Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Olajuwon Osinaike"},"datePublished":"2021-08-20T21:21:06.104Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Scott Quarles"},"datePublished":"2021-07-22T21:40:39.971Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"In and out with ease. Great staff and super helpful.","comment":{"@type":"Comment","name":"","datePublished":"2021-07-23T19:07:26Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Bearmandown (Bearmandown)"},"datePublished":"2021-07-19T23:40:17.63Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I had a good experience here and Donna was very helpful. Even though it was busy she found time to help us pick out glasses.","comment":{"@type":"Comment","name":"","datePublished":"2021-07-20T14:05:34Z","text":"Hi! Thank you so much for your review. We are excited to hear Donna was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Prince Joker"},"datePublished":"2021-07-03T23:31:24.239Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great place to get glasses, friendly staff, great Drs","comment":{"@type":"Comment","name":"","datePublished":"2021-07-05T18:59:13Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"zoey sauceda"},"datePublished":"2021-07-02T01:41:33.913Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-07-02T13:50:48Z","text":"Great to hear! We appreciate your review and hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kalpesh Shah"},"datePublished":"2021-06-29T14:46:33.423Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-06-30T19:08:09Z","text":"Great to hear! We appreciate your review and hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Dan Slaviero"},"datePublished":"2021-06-24T00:59:35.622Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Rayna was fantastic!! Highly recommend","comment":{"@type":"Comment","name":"","datePublished":"2021-06-24T13:58:07Z","text":"Great to hear! We appreciate your review and hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kathy Larson"},"datePublished":"2021-06-21T23:23:54.293Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"I went with a rx to Lenscrafters. I chose frames. Because my rx is so strong lenses tend to cost more. I wanted high index lensea without any anti glare or anto scratch coating. I was told that's not possible. So, fine. I ordered the glasses. They cost me almost $500 after insurance. When I went to pick them up they seemed crooked, but the tech said they were only \"a little\" crooked. I went home with them and couldn't get used to them or the price I had paid. So I returned them. Went to America's Best and got hi-index without any coatings and paid less than $160 after insurance. Will never shop at Lenscrafters again.","comment":{"@type":"Comment","name":"","datePublished":"2021-06-22T14:44:32Z","text":"Thank you for your review. We are sorry to hear that your experience at LensCrafters did not meet your expectations. We strive to deliver the best service in the industry. Please go to https://www.luxotticacustomercare.com/lenscrafters to follow up so we can work to correct this issue."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Blair"},"datePublished":"2021-06-17T21:46:28.624Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-06-18T16:02:08Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Cedric Clark"},"datePublished":"2021-06-17T19:02:27.984Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-06-18T17:48:56Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"BILL CHRIS"},"datePublished":"2021-06-10T21:32:53.957Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"We were blown away with the level of service from everyone that was helped us (Dr. Perona, Esmy, Arissa, Rayna). Everyone was very helpful and knowledged. Nice selection of Ray-Ban frames. We will definitely be back! Thank you to everyone for a wonderful experience! 10/24 - Charlet was very nice and accommodated our contact needs :)","comment":{"@type":"Comment","name":"","datePublished":"2021-06-11T14:44:44.764Z","text":"Thank you for your review. Our team is some of the best around and we are always happy to hear our customers feel the same!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Devin Bohnen"},"datePublished":"2021-06-08T17:30:41.621Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Rayna is the best🤍 my whole family loves it here","comment":{"@type":"Comment","name":"","datePublished":"2021-06-09T17:21:32Z","text":"Hi! Thank you so much for your review. We are excited to hear Rayna was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ricky Classon"},"datePublished":"2021-04-14T12:30:02.676Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"ALL THE EMPLOYEES WERE PROFETIONAL AND WELL TRAINED","comment":{"@type":"Comment","name":"","datePublished":"2021-04-14T18:48:27.773Z","text":"Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Anna Santelli"},"datePublished":"2021-04-10T17:20:19.435Z","reviewRating":{"@type":"Rating","ratingValue":"4","bestRating":"5"},"reviewBody":"We had a quality issue of a lens problem that appeared ONLY four months after purchase... thank you Heather for your support for addressing our issue and making things right in the end.... we appreciate you not just brushing us off and understanding to help rectify it🙂","comment":{"@type":"Comment","name":"","datePublished":"2021-04-12T14:07:22Z","text":"Hi! Thank you so much for your review. We are excited to hear Heather was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Emily Woods"},"datePublished":"2021-03-02T17:50:05.059Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-03-03T17:14:13Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Artavia Mayweather"},"datePublished":"2021-02-05T18:18:59.473Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-02-08T22:00:37Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Bruce Cherek"},"datePublished":"2020-12-05T04:34:15.487Z","reviewRating":{"@type":"Rating","ratingValue":"4","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2020-12-09T20:26:02Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Leslie Lee"},"datePublished":"2020-11-28T17:05:21.706Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The employees and doctor were very friendly. The selection of glasses is one of the best I've seen and it was a positive experience.","comment":{"@type":"Comment","name":"","datePublished":"2020-12-01T22:33:42Z","text":"Thank you for your review. Our associates are some of the best around and we are always happy to hear our customers feel the same!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Quanda Cornelious"},"datePublished":"2020-10-20T22:12:30.304Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2020-10-21T14:46:16Z","text":"Hello Quanda, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We apologize that we did not exceed your expectations during your visit. We value our customer’s feedback! Please go to https://www.luxotticacustomercare.com/lenscrafters to provide your information so we can contact you and work to resolve the issue."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jrmedina234 Pelonchas"},"datePublished":"2020-10-20T22:05:32.565Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2020-10-21T14:46:26Z","text":"Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We apologize that we did not exceed your expectations during your visit. We value our customer’s feedback! Please go to https://www.luxotticacustomercare.com/lenscrafters to provide your information so we can contact you and work to resolve the issue."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Michael Johnson"},"datePublished":"2020-10-20T22:00:57.456Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2020-10-21T14:48:25Z","text":"Hello Michael, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We apologize that we did not exceed your expectations during your visit. We value our customer’s feedback! Please go to https://www.luxotticacustomercare.com/lenscrafters to provide your information so we can contact you and work to resolve the issue."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Brian Grandberry"},"datePublished":"2020-10-20T22:00:29.811Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2020-10-21T14:48:34Z","text":"Hello Brian, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We apologize that we did not exceed your expectations during your visit. We value our customer’s feedback! Please go to https://www.luxotticacustomercare.com/lenscrafters to provide your information so we can contact you and work to resolve the issue."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Michael Johnson"},"datePublished":"2020-10-20T22:00:10.226Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2020-10-21T14:48:55Z","text":"Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We apologize that we did not exceed your expectations during your visit. We value our customer’s feedback! Please go to https://www.luxotticacustomercare.com/lenscrafters to provide your information so we can contact you and work to resolve the issue."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Beth M"},"datePublished":"2020-10-04T00:41:30.074Z","reviewRating":{"@type":"Rating","ratingValue":"3","bestRating":"5"},"reviewBody":"I've purchased glasses here for myself and my family for years. They are very expensive, only offering a small number of options of non-name brand budget friendly frames. The 30 day guarantee is what brings me back, I've returned glasses without any issues in the past. The optometrist is always thorough and knowledgeable. My experience with the staff has been both good and bad. Some are thoughtful and patient, and others make you feel like you are wasting their time.... with a bit of an attitude, which is what I experienced today. If I am spending nearly $1000 for myself and my son I would expect better service. Next year I may choose a different location or go somewhere else completely.","comment":{"@type":"Comment","name":"","datePublished":"2020-10-05T15:46:36.992Z","text":"Hi there, thank you for your review. We are disappointed to hear about your experience. We strive to provide the best glasses and customer service in the industry. Please go to https://www.luxotticacustomercare.com/lenscrafters so we can resolve this issue."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Lillian Feeler"},"datePublished":"2020-09-26T15:48:31.629Z","reviewRating":{"@type":"Rating","ratingValue":"4","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2020-09-29T16:37:01Z","text":"Hi! Thank you so much for your review. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"vivian Giron"},"datePublished":"2020-09-03T22:11:25.021Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very sweet and professional staff","comment":{"@type":"Comment","name":"","datePublished":"2020-09-07T15:12:21Z","text":"Awesome to hear! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Iesha Pugh"},"datePublished":"2020-06-09T23:43:05.188Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Wendy Bishop"},"datePublished":"2020-03-09T02:26:12.965Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Dustin"},"datePublished":"2020-02-22T17:36:48.001Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"K. Leonard"},"datePublished":"2020-02-14T20:19:52.581Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Brenda helped me pick out my pair. She always is honest about what glasses look good!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ann Arneson"},"datePublished":"2020-02-13T20:23:30.149Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Excellent customer service! Dr. Perona was very thorough and explained all options to me. I did not feel rushed with my questions and felt very satisfied with the experience!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Eva Fiji"},"datePublished":"2020-02-08T16:13:07.785Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I thought the staff at this LensCrafters was amazing and I would recommend this place to anyone who wants a non stressful experience.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Josh Medina"},"datePublished":"2020-01-27T20:12:11.671Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Yasmin and Douglas were really nice and super helpful. Doctor was great as well","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Daniel boyer"},"datePublished":"2020-01-13T19:42:04.2Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"My husband took our daughter for an exam here a few weeks ago and didn’t get her pupillary distance checked. After calling twice and stopping in person to request this measurement, multiple staff members, including the manager on duty REFUSED to give us the measurement unless we were going to purchase frames in store. I spoke to their corporate customer service and was advised this was an unexceptable practice and filed a grievance as the PD is part of a vision exam. The lenscrafters in Greenfield checked this measurement for us and apologized for the unprofessional behavior of the Racine staff. My husband, myself and my daughter have gotten our exams here at the Racine location multiple years prior, and have had no problems. I’m not sure if the staff is new or they are just trying to boost their retail in store sale quotas, but either way I would steer clear of the this location and make the trip to the Greenfield location.","comment":{"@type":"Comment","name":"","datePublished":"2020-01-21T20:37:01Z","text":"Hi Daniel, thank you for your review. We are sorry to hear about your experience. We aim to consistently meet and surpass customers' expectations. Please go to bit.ly/LC-LUX if you need to further contact us."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Dana Pound"},"datePublished":"2020-01-04T19:37:12.35Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"My experience and service here was above and beyond amazing!! Everyone single person I interacted with was kind, helpful, and very friendly. Liz was personal, sweet, and helped me find frames that not only looked great, but fit my budget beautifully. Dr. Michelle was extremely friendly and very helpful. She explained everything wonderfully. Not once did I feel rushed or pressured. I highly recommend coming here!","comment":{"@type":"Comment","name":"","datePublished":"2020-01-21T17:54:00Z","text":"Hi Dana! Thank you for your review! Our associates are some of the best around, and we are excited to hear Dr. Michelle & Liz were able to help make your visit a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Brian Wolfe"},"datePublished":"2019-12-08T17:38:49.215Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"They supposedly have an indoor lab, but when u call and ask for help fixing glasses or lenses its \" oh we can't do that \" yea ok, just take my service to someone that is willing to help l, and have better customer service. Thanks for NOTHING!!!","comment":{"@type":"Comment","name":"","datePublished":"2020-01-03T21:55:57Z","text":"Hi Brian, thank you for your review. We value your feedback as it helps us to serve you better. Please go to bit.ly/LC-LUX so we can follow up with you directly to learn more and resolve any outstanding issues."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jay Allee"},"datePublished":"2019-10-05T01:59:52.156Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very pleased. Had my mom's glasses done ahead of time. Service we as good with friendly staff.","comment":{"@type":"Comment","name":"","datePublished":"2019-10-16T20:43:15.065Z","text":"Hi Jay! Thank you for your review! We appreciate the feedback and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jeanette santiago"},"datePublished":"2019-09-06T21:07:49.238Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very professional, a big variety and affordable frames, great staff, very caring.","comment":{"@type":"Comment","name":"","datePublished":"2019-09-18T14:11:47.719Z","text":"Hi Taino! Thank you for your review! We appreciate the feedback and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Dakota"},"datePublished":"2019-08-24T00:37:13.391Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"So over using this location. Last year they messed up 2 times on my sons new glasses. First pair had no power to the lens. (He had contacts in at time of pick up and they didn’t ask him to do a proper fitting.) .2nd time they were delivered with scratches all over. He/we waisted 3 return trips at 20 minutes each way 120 minutes total driving for their mistake. Now I am having issues getting my contacts delivered correctly. First attempt went to an old address I hadn’t lived at in decades that I even asked them to remove from the system. Today I get them delivered to my home only to find out they had not ordered the correct ones! Will I be compensated for my time? My family has been a customer for years. After this last debacle I will not be back. You’ve lost 2 customers Lens Crafters. Shame because we really like the optometrist.","comment":{"@type":"Comment","name":"","datePublished":"2019-09-02T18:41:05.548Z","text":"Hi Dakota, thank you for your review. We are sorry to hear about your experience. We aim to consistently meet and surpass customers' expectations. Please go to bit.ly/LC-LUX so we can follow up with you directly."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ashley Gartmann"},"datePublished":"2019-05-01T03:14:54.949Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"The people I dealt with the first time were great second time was a complete joke. Guy was extremely rude wouldent let me talk. Continously talked over me till I completely snapped on him. Than had to have the manager help. These peoples customer service skills are a joke.","comment":{"@type":"Comment","name":"","datePublished":"2019-06-05T20:59:59.922Z","text":"Hi Ashley, thank you for your review. We are sorry to hear about your experience and would like to learn more. Please go to bit.ly/LC-LUX so we can follow up with you directly."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Bob Mainland"},"datePublished":"2019-04-08T19:11:39.492Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Always great service and products 👍 Thank you","comment":{"@type":"Comment","name":"","datePublished":"2019-04-16T20:51:47.629Z","text":"Hi Bob! Thanks for your review... and for your business. We strive to provide the best staff, technology and products in the industry. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Scott Sanders"},"datePublished":"2019-04-04T18:01:04.852Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Dr Turlais has done an excellent job of making my eye exam and prescription perfect every time!","comment":{"@type":"Comment","name":"","datePublished":"2019-04-05T20:01:14.935Z","text":"Hi Scott! Great to hear! We appreciate your review and hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ryan Gutt"},"datePublished":"2019-02-24T14:54:57.857Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I was sceptical of going to a chain when we learned our daughter was in need of some eye Care. But I have to say we are floored with how well they treated her. It didn't feel like programmed script reading at all. The doctors and staff really went out their way to get us taken care of.","comment":{"@type":"Comment","name":"","datePublished":"2019-03-21T06:36:29.019Z","text":"Hi Ryan! That's awesome to hear! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Johnny “El Dreddog” Gato"},"datePublished":"2018-12-21T23:05:40.694Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"🤠🤗👍👍👍👍👍\nThis store is extremely professional. If you're looking for a particular style, they should have it here. They have styles and manufacturers of every type of frame you can imagine. If you need glasses this is the place to go, they also get your glasses to you in a timely fashion. They accept most insurances, and of course all major credit cards.\n🌟🌟🌟🌟🌟","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Keith Vaughn"},"datePublished":"2018-09-26T17:24:56.997Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Driton Dzabiroski"},"datePublished":"2018-01-18T05:43:42.179Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Dr Michelle is the best! Explained everything she was doing and the different contact lens options available. She also did some extra exams free of charge. I highly suggest Dr Michelle and LensCrafters in Racine.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Malina Janakat-Karle"},"datePublished":"2017-11-04T23:58:42.976Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"I cannot believe how terrible the service here is. Awful. I went in yesterday, and was promised the glasses would be ready by 6:0\" today. 6:00 came and went, nothing. I finally called. The technician didn't know he had to process the order. I don't know what he thought he was supposed to do with the order. Now my child has to go even longer without his glasses. Had they told me they wouldn't be able to do it today, I could have gone elsewhere. Had I known I had to call them to remind them to do their jobs, I would have. I cannot believe the complete incompetence.\n\nThey made me pay upfront in full. Never again.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jessica"},"datePublished":"2017-08-29T21:48:25.355Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I will certainly recommend this place to friends. I had my first Lenscrafters visit. It was a pleasant experience. Everyone was pleasant there. The eye doctor was very nice too.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"David Sueiro Morell"},"datePublished":"2017-08-26T22:27:59.291Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Sarah Gorzalski"},"datePublished":"2017-05-22T14:30:36.606Z","reviewRating":{"@type":"Rating","ratingValue":"4","bestRating":"5"},"reviewBody":"I took my grandparents and it was a great experience and it couldn't have worked out better.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Scott Richter"},"datePublished":"2017-02-20T19:34:25.222Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Super service. Arrived on time and was promptly helped. Excellent exam, never pushy on services or options..Super easy online exam appointment. Finally I feel I'll be able see what I've been missing :) Thank you both for all your help :)","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Sam Sung"},"datePublished":"2017-01-28T18:19:51.821Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Made a appointment online, when I arrived I find out they let some one else go first and told me to wait 25 to 30 minutes. What's the point of making a appointment if it's not held for the customer who made it.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Rob"},"datePublished":"2016-12-06T19:03:03.58Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very friendly and helpful staff.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Erika Neuendorf"},"datePublished":"2014-10-09T17:15:25.09Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The BEST experience I've ever had at the eye clinic. The Doctor was funny, kind, and he knew his job extremely well. He was also able to explain a lot to me in a way I understood him. :-) The assistants/sales reps also were GREAT very kind and helpful in every way they could assist! I am super grateful I was refereed to LensCrafters I will definitely be a returning customer and a referral source. Thank you so much for your kind and speedy services - I can keep my job thanks to you! :-D","comment":{"@type":"Comment","name":"","datePublished":"","text":""}}]</script>
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SPRING SALE EVENT
Limited Time Only! Get 30% off designer frames + 50% off lenses. Come in and see our new styles from top designer brands and find the perfect pair just for you! Schedule your eye exam now. We accept most vision insurance plans, including: Aetna, EyeMed, Humana, United Healthcare Vision, Davis Vision by Versant Health and many more. At LensCrafters all prescriptions are welcome!

Regency Mall

Closed. Opens today at 5:00 AM
4.5 out of 5.0
(178 Google Reviews)
Find available eye exam appointments
And more appointments available
for you and your family
schedule now
Or call
(262) 554-6676

Store Information

5778 Durand Ave
Racine, WI 53406-5040
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Phone:(262) 554-6676

Store Hours

Saturday10:00 AM - 7:00 PM
Sunday11:00 AM - 6:00 PM
Monday10:00 AM - 7:00 PM
Tuesday10:00 AM - 7:00 PM
Wednesday10:00 AM - 7:00 PM
Thursday10:00 AM - 7:00 PM
Friday10:00 AM - 7:00 PM

Eye Doctors at this Store

Doctors of Optometry - Regency Mall-undefined

Doctors of Optometry - Regency Mall

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See in style with prescription lenses for a tailor made experience and complete vision solutions.
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Find designer sunglasses that'll keep you stylish and protected from the sun's rays. Buy sunglasses online or in-store that work perfectly with your personality and lifestyle.
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Be free to move with contact lenses to see naturally, safe and convenient for physical activities.
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for you and your family
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(262) 554-6676

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What should I bring to my eye exam?
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Is a contact lens exam different than an eye exam?
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Visit us at LensCrafters 5778 Durand Ave

5778 Durand Ave LensCrafters is dedicated to providing quality eyecare to ensure you always see your best. We offer comprehensive eye exams, a complete range of premium lens solutions and a wide assortment of designer brands including Prada, Versace, Dolce & Gabbana, Ray-Ban, Oakley, Persol and many more. We accept most vision insurance plans, including: Aetna, EyeMed, Humana, United Healthcare Vision, Davis Vision by Versant Health and many more. At LensCrafters all prescriptions are welcome!
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Google Reviews forLensCrafters Racine, WI

4.5/5
(189 reviews)
Ashlyn Tennyson
March 08, 2025
5.0/5
Great selection of glasses, not super busy, and super friendly staff! Been going to this location for years and will always recommend it!
Response from LensCrafters
March 09, 2025
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
c ware
March 04, 2025
5.0/5
Donna helped me out and she was amazing. I highly recommend anyone stopping in to ask for her, she was professional, helpful and kind.
Response from LensCrafters
March 05, 2025
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Kira Mykel
March 01, 2025
5.0/5
the people here are so nice!! the yelp reviews are misleading. i will be going here again for sure. they explained everything well, including how my insurance plan worked, and actually helped save me money!!
Response from LensCrafters
March 05, 2025
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
  • ...
Miah James
February 27, 2025
5.0/5
Donna was really cool and helpful too
Response from LensCrafters
February 28, 2025
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Patricia Martinez
February 24, 2025
5.0/5
Appreciated the staff with their helpfulness, patience and good vibes! The doctor aswell was a magneti of joy, and knowledge I had many queries, and he answered each one. I appreciate the support about the supplements regarding my eye health!
Response from LensCrafters
March 04, 2025
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Laura Flores
February 22, 2025
5.0/5
Donna was so great and helpful, she patiently went through all my options with me until we figured out what worked the best for me. I love glasses from LensCrafters they are the best quality and I haven’t found any better.
Response from LensCrafters
March 05, 2025
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
  • ...
Carmen Ludwig
February 08, 2025
5.0/5
The manager Donna gave me outstanding customer service.Very friendly and patient and gave me a great experience. I recommend everyone to visit them.🤩👀👍🫶 Also very friendly staff who helped me get the best glasses that looked the best on me.🤩👓❤️💯
Response from LensCrafters
February 09, 2025
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
lynn thomas
February 07, 2025
5.0/5
Response from LensCrafters
February 08, 2025
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Victoria Shachter
December 31, 2024
5.0/5
Alicia at store 781 is seriously the best employee you have. I have severe OCD and she was able to fit my glasses on the first try which is something I’ve never experienced in 34years. Thank you so very much and will definitely continue my business with LensCrafters:)
Response from LensCrafters
January 01, 2025
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
  • ...
mary urban
December 20, 2024
5.0/5
I enjoy my visits with LensCrafters, and I always have my yearly eye exams. I was especially pleased with Dr. Liam Robison. Dr. Robison is very professional. I appreciate his kind attention and his excellent focus on my eye care. Thank you, LensCrafters Mary U
Response from LensCrafters
December 21, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Laurie W
December 16, 2024
5.0/5
Very friendly staff and would highly recommend!
Response from LensCrafters
December 17, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Edith Peralta
November 25, 2024
5.0/5
Response from LensCrafters
November 26, 2024
Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  
  • ...
Sylvia
November 21, 2024
2.0/5
You would think that there are only 5 stores in regency mall lens crafter’s would be more on top of keeping customers it snowed I stay 6 minutes away from the mall I was officially 10 minutes late couldn’t even accommodate me seriously only one other busy in the store 🤔 yeah bye bye expensive store with workers that aren’t very sociable at all hire better workers
Response from LensCrafters
November 22, 2024
Thank you for your review. We are sorry to hear that your experience at LensCrafters did not meet your expectations. We strive to provide the best customer service in the industry. Please go to https://luxotticacustomercare.com/lenscrafters/careformso we can work to correct this issue for you.
Janelle Rogers
August 20, 2024
5.0/5
Everything was perfect.
Response from LensCrafters
August 21, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Judy Meyer
August 17, 2024
4.0/5
Response from LensCrafters
August 18, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
  • ...
Derrick Hable
August 05, 2024
5.0/5
Very good customer service. Sizes my glasses up perfect.
Response from LensCrafters
August 06, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Chris Lambke
July 05, 2024
5.0/5
Response from LensCrafters
July 06, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Anna Todaro Sadur
July 03, 2024
5.0/5
Charlotte and Arlene are simply the best with costumer service. They were so helpful and I will definitely be back. Thank you very much.
Response from LensCrafters
July 04, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
  • ...
John Franklin
May 23, 2024
5.0/5
Finally found the Maui Jim's I've been looking for
Response from LensCrafters
May 25, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Kevin Stormoen
May 20, 2024
5.0/5
Charlet was so helpful and knowledgeable it made the whole experience easy and enjoyable!
Response from LensCrafters
May 21, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Ashley Rosales
April 10, 2024
5.0/5
The ladies working here were very kind and helpful! I had a virtual eye appt with the optometrist but still felt like I got great service. Will definitely be back for my annual exam every year!
Response from LensCrafters
April 11, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
  • ...
Tony Pelzek
March 06, 2024
5.0/5
Charlet and karina were both extremely helpful 😊
Response from LensCrafters
March 07, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Joshua Schippers
February 05, 2024
3.0/5
Response from LensCrafters
February 05, 2024
Thank you for your review. We are sorry to hear your experience at LensCrafters did not meet your expectations. We strive to train our associates to be the best in the marketplace. Please go to http://ms.spr.ly/6261i4Ur5 so we can follow up and redirect your concern to appropriate person.
George DeArment
January 30, 2024
5.0/5
Friendly staff and informative. Also informed of sales and help find a price on frames within budget
  • ...
Dylan Alexander
December 08, 2023
5.0/5
Super comfortable:)
Response from LensCrafters
December 08, 2023
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
LaRhonda English
October 14, 2023
5.0/5
Great customer service!!!
Response from LensCrafters
November 30, 2023
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Jacqueline Lee
October 13, 2023
5.0/5
The exam was nothing I had ever experienced before and it was incredible, the customer service was excellent!
Response from LensCrafters
October 14, 2023
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
  • ...
Elisabeth Spankowski
October 06, 2023
5.0/5
Response from LensCrafters
October 06, 2023
Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!
Yolanda N-Turgeon
August 29, 2023
1.0/5
HORRIBLE!!!!!!!! If i could do 0 stars i would, dont reccomend at all!! And their customer service is even worse, they dont care, they will give you the run around. THEY DONT EVEN HAVE A DOCTOR IN THE OFFICE! My husband went in for his yearly check up, we thought we would try here, nope. Contacts didnt work out, called and they asked me constantly why he didnt like them and why they bugged him when he already came in to see the " Doctor over Zoom" over 2weeks ago, and they codnt find him in the system. Then when i mention we will go elsewhere, i get an attitude getting told other places will take longer and i wodnt get good service. We are so disappointed, horrible service, horrible prices. PLEASE GO SOMEWHERE ELSE!!!
Response from LensCrafters
August 30, 2023
Thank you for your review. We are sorry to hear your experience at LensCrafters did not meet your expectations. We strive to meet all of our customer needs. Please go to http://ms.spr.ly/62629VRQa to follow up so we can redirect your concern to the appropriate person.
BJ Turgeon
August 28, 2023
1.0/5
I'd rather be blind than have to deal with this store again.
Response from LensCrafters
August 28, 2023
Thank you for your review. We are sorry to hear your experience at LensCrafters did not meet your expectations. We strive to train our associates to be the best in the marketplace. Please go to http://ms.spr.ly/62639TI9d so we can follow up and redirect your concern to appropriate person.
  • ...
A. Colón
August 02, 2023
5.0/5
Very knowledgeable staff with above and beyond customer service. I highly recommend this location and staff!
Response from LensCrafters
August 03, 2023
Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!
Steve Knecht
July 21, 2023
5.0/5
Mikaela fixed my glasses in seconds! Super nice, extremely efficient, and knowledgeable! I will come see Mikaela again.
Response from LensCrafters
July 22, 2023
Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!
renan rivera
July 18, 2023
3.0/5
ppl
Response from LensCrafters
July 21, 2023
Thank you for your review. We are sorry to hear your experience at LensCrafters did not meet your expectations. We strive to meet all of our customer needs. Please go to http://ms.spr.ly/6266gAaUj to follow up so we can redirect your concern to the appropriate person.
  • ...
Jill Frey
June 30, 2023
5.0/5
Staff soo helpful. Accommodated me in a scheduling mix up. Alicia is such a help when picking out new glasses, I totally trust her opinions..
Response from LensCrafters
July 04, 2023
Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!
TrapGod Ent
June 20, 2023
5.0/5
Response from LensCrafters
June 23, 2023
Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!
Chris R
June 17, 2023
5.0/5
The ppl that work there are nice and especially Donna. She was very nice and informative. Thanks for the help.
Response from LensCrafters
June 19, 2023
Thank you for your feedback! We are happy to hear about your positive experience and look forward to serving you!
  • ...
John G
June 02, 2023
5.0/5
Amazing place! My girlfriend and I are travelling, and she forgot her contacts. Faxed her prescription in, and when we arrived many hours later, received three pairs free of charge to get us through the trip.
Response from LensCrafters
June 14, 2023
Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!
Catherine H
June 02, 2023
5.0/5
I was determined to find the best deal on glasses today. Ended up hitting 3 other local eyeglass retailers before this Lens Crafters. I walked in with my prescription from my out of town eye doctor and Marina was so helpful. She was even on her hands and knees checking stocked frame options that were not on display. The sale rack had some really great offerings and ended up walking out with a great value. Excited to get my glasses and see clearly again!
Response from LensCrafters
June 14, 2023
Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!
jarin
May 25, 2023
5.0/5
Marina was amazing and very helpful today and made my experience quick and easy!
Response from LensCrafters
June 02, 2023
Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!
  • ...
Carlos Perez
May 25, 2023
5.0/5
Alicia was very professional and had great customer service!
Response from LensCrafters
June 02, 2023
Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!
Jaarael Bell
May 21, 2023
5.0/5
Great customer service in here. Had an issue with my sun glasses and Brandon got me back right in minuets!
Response from LensCrafters
June 06, 2023
Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!
brooke armstrong
May 10, 2023
5.0/5
This was hands down the best eyeglass experience I’ve ever had! Everyone was so friendly and helpful. Kudos to you!!
Response from LensCrafters
June 09, 2023
Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!
  • ...
Karen Jensen
May 06, 2023
4.0/5
Response from LensCrafters
June 12, 2023
Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!
karim qedan
May 05, 2023
5.0/5
Love coming here for anything eye wear! Alicia really takes good care of you as if you’re family. I brought so many of my family members here because she provides top notch service! I highly recommend LensCrafters and Alicia!
Response from LensCrafters
June 12, 2023
Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!
Laquinte Miller
May 02, 2023
5.0/5
Response from LensCrafters
June 13, 2023
Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!
  • ...
Lourdes Chavez
April 30, 2023
5.0/5
Absolutely loved the service given. Brandon was super helpful, patient and gave great advice during the entire process.
Response from LensCrafters
June 13, 2023
Hi! Thank you so much for your review. We are excited to hear Brandon was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!
Elizabeth Robinson
April 30, 2023
5.0/5
Donna was amazing and she went above and beyond to help us buy multiple glasses through multiple insurances and she was amazing at making the whole experience pleasant, comfortable, and stress free!!
Response from LensCrafters
May 02, 2023
Hi! Thank you so much for your review. We are excited to hear Donna was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!
Amber Ortiz
April 27, 2023
5.0/5
I was in on 4/27/23 and had the most amazing experience. Unique and the other lead sales rep made me feel comfortable, they were kind and professional, and extremely helpful. Excellent product knowledge and extremely wonderful ladies!!!
Response from LensCrafters
June 08, 2023
Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!
  • ...
marina ruiz
April 23, 2023
5.0/5
Great customer service
Response from LensCrafters
June 02, 2023
Thank you for your feedback! We are happy to hear about your positive experience and look forward to serving you!
Keith Vaculik
April 16, 2023
5.0/5
I stop in to get my glasses cleaned and they need some extra stuff done and they did it for free. Very happy 😊
Response from LensCrafters
April 22, 2023
Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!
  • ...

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