<script type="application/ld+json">{"@context":"http://schema.org","@type":"SpecialAnnouncement","name":"YOUR EYES FIRST","text":"New Styles have just arrived! Visit us for your personalized eyecare experience and find your perfect look! <b>Get 50% off lenses with frame purchase.</b> Schedule your eye exam now. We accept most vision insurance plans, including: Aetna, EyeMed, Humana, United Healthcare Vision, Davis Vision by Versant Health and many more. At LensCrafters all prescriptions are welcome!","category":"https://www.wikidata.org/wiki/Q81068910"}</script><script type="application/ld+json">{"@context":"http://schema.org","@type":"AggregateRating","itemReviewed":{"@type":"LocalBusiness","name":"Apple Blossom Mall"},"ratingValue":"4.6 out of 5.0","reviewCount":157}</script><script type="application/ld+json">[{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Amanda"},"datePublished":"2025-02-08T16:56:19.755Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2025-02-09T04:11:17.109Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Brian Burgess"},"datePublished":"2025-01-30T21:56:17.708Z","reviewRating":{"@type":"Rating","ratingValue":"4","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2025-01-31T06:24:33.132Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"AllaNetWork"},"datePublished":"2025-01-30T01:20:29.062Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The staff was incredibly friendly and helpful in choosing the perfect pair of glasses. They took the time to understand my needs and offered great recommendations at a reasonable price. Excellent service!","comment":{"@type":"Comment","name":"","datePublished":"2025-01-31T01:38:11.667Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Tammy Turner"},"datePublished":"2024-12-09T15:46:03.956Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"My experience at Winchester LensCrafters was exceptional. I had gone to two other places and left with glasses that had my eyelashes feeling like windshield wipers against my very strong prescription. Jonathan knew exactly how to fix my problem and made me the most comfortable pair of glasses I’ve ever had. Thank you!","comment":{"@type":"Comment","name":"","datePublished":"2024-12-10T14:50:00.825Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Linda Lunzer"},"datePublished":"2024-12-07T18:02:22.247Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Jeremy was very helpful in choosing my frame, and going over options for my progressive lenses! Awesome service and I can't wait to get them!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"tyler coppage"},"datePublished":"2024-11-17T01:59:30.415Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very helpful!","comment":{"@type":"Comment","name":"","datePublished":"2024-11-19T18:48:07.385Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Joyce Johnson"},"datePublished":"2024-11-16T14:26:43.711Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Colleen was extremely helpful to me picking out glasses frames. The rest of the staff helped as well. Great place, helpful, and knowledgeable in their products. Well staffed establishment. Thank you.","comment":{"@type":"Comment","name":"","datePublished":"2024-11-18T21:22:40.091Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Mary Yonce"},"datePublished":"2024-10-30T15:15:13.406Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Winchester, VA Apple Blossom mall LensCrafters staff are great! they fixed my glasses, and set me up with a new pair very quickly. They were friendly and professional, I highly recommend them!","comment":{"@type":"Comment","name":"","datePublished":"2024-11-01T20:28:34.85Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Maureen Keresman"},"datePublished":"2024-10-25T19:29:59.843Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Jeremy was awesome! He helped me find the right style and fit. Having a petite face its always a challenge. He is very patient and honest. Second time I've been there in the past few years.","comment":{"@type":"Comment","name":"","datePublished":"2024-11-01T17:42:34.545Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Nataly Interiano"},"datePublished":"2024-08-31T23:24:12.093Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Collen nos dio una excelente atención estamos felices con el servicio los mejores los recomiendo mi hijo esta feliz con sus lentes llegaron antes de la fecha.","comment":{"@type":"Comment","name":"","datePublished":"2024-09-20T14:14:30.711Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Byron Flowers"},"datePublished":"2024-08-31T15:08:52.886Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Stop by looking for guidance to get a pair of glasses fixed, wasn’t sure they would be interested in helping. Amazing friendly service. Took less than 10 minutes. So grateful for their help.","comment":{"@type":"Comment","name":"","datePublished":"2024-09-18T20:24:04.854Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Paige Falkenstein"},"datePublished":"2024-08-25T03:34:54.235Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The kindest, most pleasant staff possible","comment":{"@type":"Comment","name":"","datePublished":"2024-08-26T01:07:49.834Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Janel Riggleman"},"datePublished":"2024-07-16T17:35:07.989Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The male employee was wonderful nice and friendly my first time there but amazing!","comment":{"@type":"Comment","name":"","datePublished":"2024-07-17T03:11:38.856Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Troy Fullerton"},"datePublished":"2024-07-05T22:59:27.144Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The Winchester, VA Lens Crafters team was excellent, very courteous and professional, I am satisfied.","comment":{"@type":"Comment","name":"","datePublished":"2024-07-06T06:30:55.631Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Beth Kerns"},"datePublished":"2024-06-04T00:04:50.341Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I always get the best service here. So kind, friendly, and helpful in picking the right frames.","comment":{"@type":"Comment","name":"","datePublished":"2024-06-05T00:31:45.963Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Richard Daley"},"datePublished":"2024-05-22T11:40:55.148Z","reviewRating":{"@type":"Rating","ratingValue":"4","bestRating":"5"},"reviewBody":"Great selection of brands and frames. Service was very friendly.","comment":{"@type":"Comment","name":"","datePublished":"2024-05-23T01:43:55.213Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Michele Hoffman"},"datePublished":"2024-05-21T16:27:43.916Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Jonathan and his colleague did a fantastic job switching out my daughter's frames that were mangled. Polite, swift but satisfied customer service. I highly recommend them for all of your glasses needs. The price was also reasonable.","comment":{"@type":"Comment","name":"","datePublished":"2024-05-22T02:25:38.541Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Lisa Fisher"},"datePublished":"2024-05-17T10:43:26.191Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-05-18T01:29:55.299Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Erich Meade"},"datePublished":"2024-04-29T18:02:28.032Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very friendly, informative and quick recommend highly","comment":{"@type":"Comment","name":"","datePublished":"2024-04-30T04:14:57.772Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Duncan B"},"datePublished":"2024-04-28T15:13:12.844Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very good place to buy glasses. Good prices on great frames with a wide range of styles.","comment":{"@type":"Comment","name":"","datePublished":"2024-04-29T01:52:57.498Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Tammy Blake"},"datePublished":"2024-04-27T22:15:38.09Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The customer service was great!!!","comment":{"@type":"Comment","name":"","datePublished":"2024-04-28T12:53:23.428Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Warren Greene"},"datePublished":"2024-04-16T13:39:30.459Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Always have a Good Experience.","comment":{"@type":"Comment","name":"","datePublished":"2024-04-17T01:43:19.967Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Donna Cywinski"},"datePublished":"2024-04-10T12:26:49.332Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Excellent staff. Very helpful but not intrusive. I will definitely visit this store again. Highly recommend!","comment":{"@type":"Comment","name":"","datePublished":"2024-04-11T01:26:39.646Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Gwen Correia"},"datePublished":"2024-03-21T23:40:28.517Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"EVERYONE that helped us was professional, knowledgeable and efficient. I cannot Thank them enough - I hope they receive this information. You have NO idea how terrible my service was at my previous office (looking at you, My Eye Dr, Charles Town, WV!). LensCrafters, Apple Blossom Mall, was such a breath of fresh air!!","comment":{"@type":"Comment","name":"","datePublished":"2024-03-22T06:04:10.765Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kesha Randall"},"datePublished":"2024-02-25T14:32:28.887Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"They are the best here!! They help us pick our glasses every year!! Best place to go!!!","comment":{"@type":"Comment","name":"","datePublished":"2024-02-26T08:43:31.237Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Katie Davis"},"datePublished":"2024-02-20T18:26:36.592Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Jeremy is so awesome! He's so helpful with choices and told me all about the deals the store had. If you come in ask for him!","comment":{"@type":"Comment","name":"","datePublished":"2024-02-21T04:42:56.873Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Barbara Jackson"},"datePublished":"2024-02-17T21:30:36.173Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Jonathan at Lens Crafters in Winchester VA at the Apple Blossom Mall was very customer service oriented when I picked up my new glasses. He not only adjusted my new pair of glasses but also an old pair He made sure the fit was appropriate and took his time to make sure my needs were met even though the store was very busy at the time. I appreciate the service I always receive at this store.","comment":{"@type":"Comment","name":"","datePublished":"2024-02-18T05:02:16.948Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Chris Esteppe"},"datePublished":"2024-02-09T23:03:01.682Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Marilyn Gregory"},"datePublished":"2024-02-08T20:51:49.762Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I went to the Winchester, Virginia location to purchase new glasses. I was so pleased with the service Nicole provided me from beginning to completion of the ordering, purchasing and delivery of my new glasses. She helped me choose a style and color of frames that look good on me and gave me the best deal by comparing options for savings. Nicole was friendly and outgoing and enjoyable to chat with. Great personal service.","comment":{"@type":"Comment","name":"","datePublished":"2024-02-09T04:47:58.244Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Perla Cortes"},"datePublished":"2024-01-12T22:22:48.357Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Colleen (sorry if I'm not spelling her name right) called me to let me know my glasses were ready to be picked up and I had a couple of questions for her. She helped me right away with such great customer service. She answered all my questions patiently and thoroughly. She was extremely helpful and so pleasant. People like her keep customers and I'll be loyal to this store thanks to her! Thank you so much for helping me and going above and beyond what I was expecting. Thanks for the perfect set of glasses, I appreciate your help! Also, the glasses were done really quick so that's awesome.","comment":{"@type":"Comment","name":"","datePublished":"2024-01-13T02:41:06.729Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"T.J. Lavelle"},"datePublished":"2024-01-06T16:47:25.476Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Drove over an hour to nearest location, arrived at 11:45 AM, only to find place closed and empty despite hours online and printed on door both said opens at 10:00 AM. Called and got voicemail. Waste of half of a day.","comment":{"@type":"Comment","name":"","datePublished":"2024-01-08T16:16:34.298Z","text":"Thank you for your review. We are sorry to hear your experience at LensCrafters did not meet your expectations. We strive to train our associates to be the best in the marketplace. Please go to http://ms.spr.ly/6267il9HS so we can follow up and redirect your concern to appropriate person. "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Linda Gilbert"},"datePublished":"2023-11-17T19:12:04.703Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Nice staff but Dr. does not take VSP insurance which on website it say he does take the insurance.","comment":{"@type":"Comment","name":"","datePublished":"2023-11-20T19:05:09.531Z","text":"Thank you for your review. We are sorry to hear your experience at LensCrafters did not meet your expectations. We strive to train our associates to be the best in the marketplace. Please go to http://ms.spr.ly/6264iGdu4 so we can follow up and redirect your concern to appropriate person. "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Rhonda Painter"},"datePublished":"2023-10-28T01:20:17.923Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I always have a great experience when I go to the eye doctor and the people that help pick out my frames is great and helpful too.","comment":{"@type":"Comment","name":"","datePublished":"2023-10-29T09:05:52.935Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Dee Compton"},"datePublished":"2023-10-08T19:23:37.039Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Customer service excellent.\nJonathan very helpful start to finish.\nWould highly recommend.","comment":{"@type":"Comment","name":"","datePublished":"2023-10-09T08:11:23.711Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jamie Conlon"},"datePublished":"2023-09-10T14:11:30.393Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"We absolutely love Dr. Hong. He does an amazing job, and takes the time to explain everything so you can understand. He truly cares. We have seen him for years, and don't ever plan on changing doctors.","comment":{"@type":"Comment","name":"","datePublished":"2023-09-11T19:38:59.541Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Elsie Fisher"},"datePublished":"2023-08-19T18:55:49.892Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Dr Seung Woo Hong was AWESOME. He was thorough and explained everything. I highly recommend him to everyone looking to get an eye exam. The Front desk was very friendly and very helpful. The retail part to purchase glasses were also very helpful and have GREAT CUSTOMER SERVICE!","comment":{"@type":"Comment","name":"","datePublished":"2023-08-22T16:48:51.834Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Michael Timmons"},"datePublished":"2023-08-07T18:42:32.134Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Fixed and cleaned an old pair of sunglasses I had found while packing up to move. Jeremy was knowledgeable and very friendly! Top notch staff!","comment":{"@type":"Comment","name":"","datePublished":"2023-08-07T21:06:26Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Edda Carter"},"datePublished":"2023-05-23T22:43:51.667Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Professional, very helpful and friendly customer service. I would definitely recommend this store. Great selection of frames. I found a new pair in no time.🤗🎉 The manager is the best !!!","comment":{"@type":"Comment","name":"","datePublished":"2023-06-06T14:15:41.485Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Gina Borsi"},"datePublished":"2023-05-22T23:16:35.074Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The only place I’ll go for glasses & sunglasses in Winchester. Jeremy in particular is always super helpful & knowledgable. Highly recommend!","comment":{"@type":"Comment","name":"","datePublished":"2023-06-06T21:04:18.277Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"TINA MILLER"},"datePublished":"2023-05-09T20:25:34.815Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Dr.Woo Hong is a pleasent Dr. to visit. He's very thorough and takes the necessary time to explain details with you. And his assistant was very pleasant and patient, as well, with the questions I asked her as well.","comment":{"@type":"Comment","name":"","datePublished":"2023-06-09T20:45:58.773Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Craig Cole"},"datePublished":"2023-04-18T23:46:11.403Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Outstanding customer service from the Eye Dr to the optician. Fast easy and painless.","comment":{"@type":"Comment","name":"","datePublished":"2023-04-26T20:47:52.476Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Allison Ravn"},"datePublished":"2023-03-11T17:58:53.538Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Dennis Groce"},"datePublished":"2023-02-28T16:55:28.104Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Purchased two pair of glasses this morning. Excellent assistance from Jonathan. Highly recommended.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Marlin Dixon"},"datePublished":"2023-02-17T13:11:19.455Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Debby Brown"},"datePublished":"2023-02-05T22:33:05.036Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Trina Queen"},"datePublished":"2023-01-29T03:07:34.452Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"See Jonathan for all your needs. He's excellent at his job!","comment":{"@type":"Comment","name":"","datePublished":"2023-02-03T18:23:08.18Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"kasmar gayle"},"datePublished":"2023-01-27T17:15:39.63Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Lost my prescription glasses so I came here and they had new ones ready the next day!!. Keith and Johnathan helped me pick out the perfect frames they are best","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Stacy Talbott"},"datePublished":"2023-01-26T01:53:28.12Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Excellent selection of glasses and very professional and helpful staff. I recommend this store.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"T Bernhardt"},"datePublished":"2023-01-23T18:50:42.133Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"very helpful.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Shannon Moeck"},"datePublished":"2023-01-19T13:38:26.809Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Had a great experience as a newbie to Dr. Hong’s office. Colleen was great in offering options for my care. Dr. Hong explained every step of the exam. He asked good questions about my overall health and how it relates to my eye health. I had some follow up questions and again, he took time to make sure I had the answers I needed. After the appointment, I went to the retail store and Keith did an excellent job helping me decide on the lenses and frames. He even had his colleague come over to make sure I was selecting the best frame for me! I highly recommend Dr. Hong and his team!","comment":{"@type":"Comment","name":"","datePublished":"2023-01-24T20:18:24.37Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Grim Winters"},"datePublished":"2023-01-11T17:03:34.261Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"No one answers the phone, been trying for over an hour straight. They open at 10am and its 12pm now.","comment":{"@type":"Comment","name":"","datePublished":"2023-01-17T19:37:26.744Z","text":"Thank you for your review. We are sorry to hear your experience did not meet your expectations. Please go to https://www.luxotticacustomercare.com/lenscrafters to follow up so we can work to correct this issue."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kathy Catron"},"datePublished":"2023-01-11T00:27:18.316Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I'm in LOVE with Dr Hong. Best experience EVER with an eye doctor. He is extremely thorough and a Saint as far as patience (and I usually drive them nuts!). Dr Hong explains everything, more so than the multitude of others. He never moved forward until he was assured that the answer I gave him in the vision testing was one I was sure about. For instance... when switching back and forth between is this better or this one, if I said \"I think this one is better\", he patiently and so nicely stated \"no, \"I think\" isn't good enough, you have to be sure, let's go back and try again\". Dr Hong WANTS to make sure your prescription is as good as it can get!","comment":{"@type":"Comment","name":"","datePublished":"2023-01-11T14:11:16.149Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Davanna Black"},"datePublished":"2023-01-10T04:23:21.7Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very helpful and courteous.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Evans Trammel"},"datePublished":"2023-01-03T20:42:10.222Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great exam and fitting.","comment":{"@type":"Comment","name":"","datePublished":"2023-01-09T17:29:56.343Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!\n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"vatech79"},"datePublished":"2022-12-27T16:44:48.727Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Jonathon was very customer service oriented.","comment":{"@type":"Comment","name":"","datePublished":"2022-12-30T17:58:05.504Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!\n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Barbara Butler"},"datePublished":"2022-12-27T16:42:39.904Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Jeremy at the Apple Blossom Mall in Winchester Va goes above and beyond when serving his customer. When I broke my glasses after a fall he provided a spare pair of frames until my new ones come in. He also makes sure my glasses are adjusted properly. He is truly an asset to the Winchester store.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Allen Kephart"},"datePublished":"2022-11-29T18:57:41.318Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I was very pleased with the service # 1,I would recommend them very highly I will use them again in all my eye repairs and service.THANK YOU VERY MUCH, ALLEN WINCHESTER VA","comment":{"@type":"Comment","name":"","datePublished":"2022-12-01T20:37:56.407Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!\n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"M Long"},"datePublished":"2022-11-27T18:52:21.7Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great customer service and fantastic ease of ordering yearly contacts over the phone with the help of Jonathan; better pricing with Black Friday specials provided by LensCrafters than insurance allotment","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"K J"},"datePublished":"2022-11-02T15:39:18.547Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Amazing customer service and super fast. Jeremy was friendly, helpful, and informative","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Diana Robert"},"datePublished":"2022-10-12T17:09:00.244Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Keith was AMAZING. When I get glasses, it usually takes me over an hour to find something I like. However Keith made the process so quick and helped me find the CUTEST glasses ever! Definitely try to see if Keith is there to help out because not only does he give great advice when it comes to style and lenses but he’s very kind and patient. Definitely if you’re in need of glasses stop by!","comment":{"@type":"Comment","name":"","datePublished":"2022-10-12T17:30:39.23Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Lynden Roy"},"datePublished":"2022-10-04T20:48:13.106Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I received a thorough and informative eye exam from Dr. Hong. He gives you a complete exam and works until YOU SAY you are happy with your prescription. Unlike many eye doctor's today that measure in quarters (.25) as to your prescription strength, Dr. Hong measures in tenths (.10). This means you will be rewarded with a more focused and sharper image whether you wear progressive's or not.\n\nKeith and Jeremy were instrumental in giving me two finished pair of glasses that fit correctly. Most importantly, they did this while being up front with me regarding costs and not using a hard sell tactic. In less than 10 days, they provided me with the best two pair of glasses that work and make me happy at the same time. Thank you both and Dr. Hong!","comment":{"@type":"Comment","name":"","datePublished":"2022-10-10T19:12:37.024Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Natalie Mitchell"},"datePublished":"2022-09-20T22:14:17.064Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Next to zero wait time and top notch service. Definitely recommend","comment":{"@type":"Comment","name":"","datePublished":"2022-09-21T16:22:50.689Z","text":"Awesome to hear! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Chris Kinnan"},"datePublished":"2022-09-07T09:50:46.145Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very professional and clean operation staffed by a nice and informed team. They have on-site lens capability for same day service.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Brad Andersen"},"datePublished":"2022-09-03T23:38:07.953Z","reviewRating":{"@type":"Rating","ratingValue":"3","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Emily Jackson"},"datePublished":"2022-08-23T14:54:57.544Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I've been coming to this LensCrafters for years, and the main reason I keep coming back is because of the staff. Everyone in this place is friendly and helpful, and what they genuinely want most is for you to be 100% happy with your glasses. The same people have worked at this location for years, so you will always see friendly, familiar faces. If you ask, they will give you their opinion on different frame choices to help you choose one that will work with the lenses for your prescription and compliment the shape of your face. And you can drop in to the store in order to have nose pads replaced and the fit of the frames adjusted.\n\nJeremy helped me with my new pair of glasses. I wanted different frames than the ones I've worn for 5 years (but really love). He helped me pick out something totally different, but that I equally love. I never felt rushed when trying to make a decision on frames, and he went through the different lens options to help me get the PERFECT ones for me.\n\nYes, I know that you can get glasses online, but when they ask for your pupillary distance, are you 100% you, yourself, who is not trained, will get it correct? And if it isn't correct, do you know how that will affect your lenses and how things look? LensCrafters makes sure all measurements are 100% correct so you will have the best vision possible.\n\nAnd check out the 1-year warranty on their glasses. For me it's inexpensive peace of mind that if anything happens to my glasses they will be replaced.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Carol Metzler"},"datePublished":"2022-08-12T08:15:43.016Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very polite and helpful","comment":{"@type":"Comment","name":"","datePublished":"2022-08-12T13:16:38.518Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Genevieve Hensley"},"datePublished":"2022-08-05T17:48:43.023Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Dr. Seung Woo is amazing. Very kind and professional. And the staff at lens crafters is wonderful. Highly recommend. And the only place I will go to get my glasses.","comment":{"@type":"Comment","name":"","datePublished":"2022-08-08T20:55:14.879Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Chris K"},"datePublished":"2022-07-23T22:06:25.658Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Jonathan at the Apple Blossom mall acknowledged me almost as soon as I walked into the store. I had a broken nose rest thing and he fixed it in no time at all. I’ll definitely be back!","comment":{"@type":"Comment","name":"","datePublished":"2022-07-27T20:22:31.426Z","text":"Hi! Thank you so much for your review. We are excited to hear Jonathan was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Liz Sanglier"},"datePublished":"2022-07-13T23:22:50.446Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great service, really friendly staff. Keith helped me pick out frames and was helpful from start to finish, I never felt rushed while I was here. Nice selection of frames too. Eye exam with Dr. Seung Woo Hong was thorough and informative. Very happy with the service I received here!","comment":{"@type":"Comment","name":"","datePublished":"2022-07-14T14:41:09.864Z","text":"Hi! Thank you so much for your review. We are excited to hear that Dr. Seung Woo Hong and Keith were able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"margaret brown"},"datePublished":"2022-06-29T12:12:42.562Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-06-29T16:09:09.775Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Christian Griffin"},"datePublished":"2022-05-02T04:37:28.572Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-05-02T14:00:45.554Z","text":"Great to hear! We appreciate your review and hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Alyssa Watts"},"datePublished":"2022-04-27T22:29:41.738Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very informative and kind people! Prices are amazing!!","comment":{"@type":"Comment","name":"","datePublished":"2022-04-28T18:16:03.603Z","text":"Awesome to hear! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"T P"},"datePublished":"2022-03-27T15:02:34.205Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"They are the best in winchester","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Emily T"},"datePublished":"2022-03-18T01:42:53.478Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Keith and Jonathan were so helpful!! The customer service from these guys was outstanding!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"James Evans"},"datePublished":"2022-03-10T20:09:19.44Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Micline Jules"},"datePublished":"2022-03-03T22:56:24.931Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Went in with a prescription and Nicole was so helpful in helping shop for lenses. There was no pressure to purchase. There’s a good amount of lenses selection. Left with what I was looking for.","comment":{"@type":"Comment","name":"","datePublished":"2022-03-04T21:44:23.966Z","text":"Hi! Thank you so much for your review. We are excited to hear Nicole was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Amanda Woodard"},"datePublished":"2022-02-23T16:19:27.387Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I have been going to this LensCrafters for the last 20 years. They always have the absolute best customer service. I’ve consistently worked with Jeremy and Colleen over the years and they are both so kind and considerate. The eye doctor is phenomenal as well. He has so much knowledge and really takes his time with you and truly cares about your eye health. I also bring my young son for his eye exams and glasses and they are so great with him. He breaks his glasses a lot so the warranty they offer is perfect for us. Cannot recommend this place or the people working there enough!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Deborah Fessler"},"datePublished":"2022-02-10T19:41:13.825Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Colleen and Keith were terrific! I'm anxiously awaiting the arrival of my new glasses.","comment":{"@type":"Comment","name":"","datePublished":"2022-02-15T19:37:12.275Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Carol Charles"},"datePublished":"2022-02-09T14:17:32.627Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jamie Monique Bennett"},"datePublished":"2022-02-04T14:13:10.667Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-02-09T17:59:15.263Z","text":"Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Danyl Henderson"},"datePublished":"2022-01-28T23:29:09.108Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The Dr.was fabulous and thorough and really knowledgeable...the associate in the glasses area were fantastic as well..super friendly and knowledgeable as well..HIGHLY RECOMMEND","comment":{"@type":"Comment","name":"","datePublished":"2022-02-03T17:11:11.942Z","text":"Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Margie Miller"},"datePublished":"2022-01-27T20:19:13.897Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-02-01T21:39:19.41Z","text":"Thank you for your review, all of our associates work diligently to provide a great experience! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Loretta Short"},"datePublished":"2021-12-20T22:47:19.495Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Hello,\nI have been visiting Lens Crafters thru many sets of glasses! I always have a pleasant experience and when my glasses need attention, I do not hesitate to visit them! I just picked new glasses with the assistance of Nicole, very knowledgeable and friendly. Jonathan and Jeremy were also very helpful.\nI recommend Lens Crafters to everyone looking for glasses! Wonderful staff, very courteous and friendly!\nThank you!","comment":{"@type":"Comment","name":"","datePublished":"2021-12-21T18:06:22.307Z","text":"Thank you so much for your review. Our team is some of the best around and we are always happy to hear our customers feel the same!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"CL Keeley"},"datePublished":"2021-12-15T15:14:15.369Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Nice selection and the customer service was outstanding. The gentleman that helped us took all the time we needed to make a decision and offered excellent advice! Very pleased!","comment":{"@type":"Comment","name":"","datePublished":"2021-12-20T21:36:16.108Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Lana Barton"},"datePublished":"2021-12-08T15:22:24.233Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"I'm giving it one star because you have to leave something. Just LensCrafters is completely unprofessional I had a video I tried to post but it only allows to post photos. The receptionist cussed my daughter out and refused to send in the right prescription for her contacts horrible place. I will be contacting the Better Business Bureau and reporting them as well as staying on the phone until I can reach somebody that can deal with this establishment.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Donovan Diaz"},"datePublished":"2021-11-27T19:17:38.825Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Jeremy helped me figure out what my insurance covered and didn’t and helped me start the process of finally getting new glasses and told me about Dr. Hong next door.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Blossom Gideon"},"datePublished":"2021-11-25T00:05:57.648Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I was blown away by this locations customer service. I called and made an appointment for December 15th (weeks away-which I completely understand why they’re booked because they’re AWESOME) but I was called hours later due to a holiday eve cancellation & I was in the next day! Dr. Hong is the most incredible doctor I’ve ever met. He was very thorough, informative & kind. After my appointment I went to look for frames, Jeremy was super happy to help & I ended up getting frames he picked out. I was informed my glasses would be ready in less than 2 days, (which is normal because I went the day before Thanksgiving) I was completely fine with that. Upon leaving, Lenscrafters called me back & the lady (I can’t remember her name, I was too overwhelmed that I could get my glasses to remember, I’m sorry!!) She said she could have my glasses ready in 30 minutes if I wanted to stay! I was like heck yeah you are AMAZING!!!! I really needed an exam asap, & glasses asap, it would NOT HAVE HAPPENED without going to Lenscrafters in Apple Blossom Mall. You all are true professionals, hospitable & take your job seriously. I can’t thank you enough for all the wonderful help I received today. I’ve been crying for weeks due to tension headaches from my eye strain. You all fixed me up in no time. Now I can actually read my recipes to cook Thanksgiving dinner tomorrow :) THANK YOU!!!!!!!!!!","comment":{"@type":"Comment","name":"","datePublished":"2021-11-26T17:55:00.049Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Bethany O'Neill"},"datePublished":"2021-11-20T23:23:23.403Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Everyone I have encountered at LensCrafters has been excellent. From trying on glasses to ordering contacts I’ve had all great experiences with the staff. Everyone is personable and knowledgeable about the products. I was treated as a valuable customer.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Darth Kain1994"},"datePublished":"2021-11-16T23:36:59.787Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Tyler Walter"},"datePublished":"2021-11-16T20:54:52.413Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-11-23T16:06:06.984Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Stephen Pledgie"},"datePublished":"2021-11-14T19:39:01.467Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-11-19T16:17:16.453Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Mercedes Gonzalez"},"datePublished":"2021-11-12T21:38:01.435Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Latyce I'm very happy with her she is so nice person I recommended her","comment":{"@type":"Comment","name":"","datePublished":"2021-11-17T15:42:42.659Z","text":"Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Tammy Pangle"},"datePublished":"2021-11-12T18:25:08.367Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Latyce and Colleen were extremely helpful and very dedicated to getting what I wanted!!","comment":{"@type":"Comment","name":"","datePublished":"2021-11-16T21:25:36.357Z","text":"Hi! Thank you so much for your review. We are excited to hear Latyce and Colleen were able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Leann Puffinberger"},"datePublished":"2021-11-11T21:46:04.69Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-11-12T21:15:56.869Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Wade Holloway"},"datePublished":"2021-11-06T22:47:39.324Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Shelly Agostinelli"},"datePublished":"2021-11-06T20:54:56.58Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Dr Hong is absolutely amazing, however the receptionist made this last experience horrible! My daughter went without me this time and was treated so poorly by the receptionist that she came home almost in tears. Horrible customer service. So sad because the doctor is amazing","comment":{"@type":"Comment","name":"","datePublished":"2021-11-08T22:12:40.418Z","text":"Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We apologize that we did not exceed your expectations during your visit. We value our customer’s feedback! Please go to https://www.luxotticacustomercare.com/lenscrafters to provide your information so we can contact you and work to resolve the issue."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"lizzie hastedt"},"datePublished":"2021-11-04T19:09:10.563Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Everyone was very helpful and courteous. Keith, Colleen, Jon, and Latyce went above and beyond to help me find the right pair!","comment":{"@type":"Comment","name":"","datePublished":"2021-11-04T19:13:33.724Z","text":"Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Michele Goldman"},"datePublished":"2021-11-04T16:42:42.59Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Excellent service and great prices. Colleen, the manager, is wonderful!","comment":{"@type":"Comment","name":"","datePublished":"2021-11-09T22:13:26.532Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Alvey Alvarez"},"datePublished":"2021-10-29T16:01:26.811Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I go to LensCrafters all the time to purchase goggles and regular frames. Jonathan and Jeremy especially make me feel welcomed when I’m there. They’re professional and always help me find the best frames for the right price. The other employees are helpful and nice also. I have a great experience every time I go in and I leave very satisfied when I purchase frames and even contacts. I recommend them 5/5 every time!","comment":{"@type":"Comment","name":"","datePublished":"2021-11-01T12:47:55.741Z","text":"Thank you for your review. Our associates are some of the best around and we are always happy to hear our customers feel the same!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"A G"},"datePublished":"2021-10-09T20:09:47.855Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Everyone was very kind and more than helpful. Doctor Hong took his time to explain everything. Latyce went above and beyond to assist in picking out frames and explaining the differences in the lenses and making recommendations to best fit my needs. She definitely made the experience enjoyable.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Viviane Meder"},"datePublished":"2021-09-26T18:18:36.217Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Had a great experience at Lens Crafters. Thom helped to fit my daughter for her first pair of glasses. The glasses fit perfectly, and our service was prompt. Thom was friendly and knowledgeable.","comment":{"@type":"Comment","name":"","datePublished":"2021-10-08T20:59:28.608Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Giuseppe Lubrano"},"datePublished":"2021-09-23T17:48:34.669Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I went in today to grab a new frame, and was blown away by the helpful customer service Keith helped me out so much led me to the right pair of glasses and helped me save some money thank you so much be back soon.","comment":{"@type":"Comment","name":"","datePublished":"2021-10-01T20:22:16.476Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Rick Frye"},"datePublished":"2021-09-21T23:26:03.818Z","reviewRating":{"@type":"Rating","ratingValue":"2","bestRating":"5"},"reviewBody":"I really dislike having to leave this review, but felt this Lenscrafter location be aware of a lack of customer service.\nThe reason I went there was that they are a \"in network+ provider\" for my vision insurance.\nAlthough the staff welcomed me and took my information, they did not assist me other than telling me, \"you can pick from anything on that wall,\" The Optometry tech did not ask me, or attempt to assist me in picking out frames that would look good with my facial symmetry.\nIn the past, while making Optical purchases elswhere, the staff always suggested styles that might look best on me.\nAfter looking at a few frames, I eventually just walked out and drove to Costco Optical Dept, where I know I will have to pay more and have to submit my own claim to my vison care insurance, however the staff there did leave their post to show me the frames and assist me in choosing one that looked good.\nI was looking forward to a better experience at our local Lenscrafter, but it just didn't happen.","comment":{"@type":"Comment","name":"","datePublished":"2021-09-22T15:22:01.086Z","text":"Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We apologize that we did not exceed your expectations during your visit. We value our customer’s feedback! Please go to https://www.luxotticacustomercare.com/lenscrafters to provide your information, so we can contact you and work to resolve the issue"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Brenda Gibson"},"datePublished":"2021-09-14T20:20:23.353Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Glasses lenses are expensive but they did have a coupon to help out lot of choices","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Scott Tuttle"},"datePublished":"2021-09-10T01:03:00.794Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The staff at The Apple Blossom Mall store in Winchester, VA were awesome! I had an emergency situation where I needed some replacement glasses quick and these guys (and gal) saved my butt!! They went above and beyond and out of their way to help me and all deserve promotions and cash bonuses. Seriously. I have used LensCrafters for a long time and had almost written them off due to a couple really unprofessional dirtbags and (lack of) customer service that I received at a different location (Clay, NY). I wasn’t going to give them another dime after a couple unpleasant experiences, but I needed glasses quick and they had all my info in their system. Well, corporate if you’re listening, your employees in Winchester have earned back my loyalty. Just not at the Clay, NY store. Thanks again!","comment":{"@type":"Comment","name":"","datePublished":"2021-09-10T13:46:25.665Z","text":"Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Summer Trivett"},"datePublished":"2021-09-07T18:15:28.463Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Colleen was so helpful and knowledgeable. My dog ate my glasses and Colleen helped me get the same frame and I'm so thankful.","comment":{"@type":"Comment","name":"","datePublished":"2021-09-08T20:50:59.104Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Marcie Stern"},"datePublished":"2021-09-06T23:40:32.026Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Went to LensCrafters to purchase new glasses. I was assisted by Keith and he did a fantastic job helping me.","comment":{"@type":"Comment","name":"","datePublished":"2021-09-07T18:41:58.763Z","text":"Hi! Thank you so much for your review. We are excited to hear Keith was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"edmonsok"},"datePublished":"2021-09-04T00:18:31.77Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Keith was very helpful!","comment":{"@type":"Comment","name":"","datePublished":"2021-09-06T17:32:37.354Z","text":"Hi! Thank you so much for your review. We are excited to hear Keith was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Natalie Ramey"},"datePublished":"2021-09-01T22:48:50.759Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I have had great experiences with the team at LensCrafters in Winchester. The entire team has always been incredibly helpful and accommodating when choosing a new pair of glasses or repairing already existing glasses. My daughter felt comfortable and confident in her choice because of the encouraging staff and the optician Keith is exceptional at what he does!","comment":{"@type":"Comment","name":"","datePublished":"2021-09-02T15:31:11.943Z","text":"Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Matt Strosnider"},"datePublished":"2021-08-31T01:17:54.591Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Love my local LenaCrafters. The whole team is always friendly and helpful. I know when I walk in I will get professional service and sound advice. Thanks for all you do guys!","comment":{"@type":"Comment","name":"","datePublished":"2021-08-31T20:39:36.467Z","text":"Hello Matt, Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Quentin Keplinger"},"datePublished":"2021-08-27T23:13:16.183Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"L Fleming"},"datePublished":"2021-08-19T20:12:44.589Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I had a wonderful experience with the Winchester Lens Crafters staff last week. Keith walked around with me and helped me try on tons of pairs before settling on two, even pulling coworkers in to get their opinions (which I appreciated!). My glasses were ready quickly and I love them. They fit perfectly and don’t fall down my nose. Thanks to everyone in the office, you all are great!","comment":{"@type":"Comment","name":"","datePublished":"2021-08-20T15:24:29.893Z","text":"Hi! Thank you so much for your review. We are excited to hear Keith was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Chris Sanders"},"datePublished":"2021-07-20T20:05:51.152Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The LensCrafters and doctors office at Apple Blossom Mall have made my experience from eye exam to purchasing glasses a smooth process. The level of knowledge and customer care that is presented, will keep me coming back!","comment":{"@type":"Comment","name":"","datePublished":"2021-07-23T16:26:54.62Z","text":"Great to hear! We appreciate your review and hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jeremy Kidwell"},"datePublished":"2021-07-19T15:38:06.211Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Rebecca Taylor"},"datePublished":"2021-07-18T20:24:39.871Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"If you're looking to get new glasses, THIS IS THE SPOT. Kristi, Keith, and Thomas were all super helpful and knowledgable from start to finish. I bought two pairs, one everyday and one sunglasses, which were both 50% OFF and ready for pick up THE NEXT DAY!! Affordable designer frames, crystal clear lenses, and super friendly staff - what more could you ask for? :-]","comment":{"@type":"Comment","name":"","datePublished":"2021-07-19T16:58:53.343Z","text":"Thank you so much for your review. Our team is some of the best around and we are always happy to hear our customers feel the same!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Nicole Ludeker"},"datePublished":"2021-06-29T19:20:56.79Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-06-30T16:29:56.602Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Joel"},"datePublished":"2021-06-24T21:11:20.125Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I selected frames to choose between the day before my eye exam and they held them for me. The process to select and customize my glasses was quick and pleasant.","comment":{"@type":"Comment","name":"","datePublished":"2021-06-25T17:27:38.719Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"David Wilkening"},"datePublished":"2021-06-22T18:36:16.681Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Fast and all my questions were answered with confidence. I recommend this place.","comment":{"@type":"Comment","name":"","datePublished":"2021-06-24T17:01:12.327Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Evelyn Hayes"},"datePublished":"2021-06-19T22:23:00.961Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very friendly and Knowledgeable staff. I will continue to use this location","comment":{"@type":"Comment","name":"","datePublished":"2021-06-23T13:33:17.251Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Katie Charlton"},"datePublished":"2021-06-18T20:14:04.587Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Johnathan was absolutely wonderful! Not only was he very knowledgeable, he was personable and polite. I must have tried on 40+ pairs of frames, but none of them were quite right. He asked me a few questions and was able to find my purchase from 7 years ago and order me the exact same frames- which I had loved, but recently lost. His customer service could not have been any better! Thank you!","comment":{"@type":"Comment","name":"","datePublished":"2021-06-23T20:27:40.253Z","text":"Hi! Thank you so much for your review. We are excited to hear Johnathan was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Christina Hadden"},"datePublished":"2021-06-09T03:04:34.977Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"My son broke his glasses during our trip to Virginia. His glasses were still under warranty. We went to Lens Crafters. They were very caring and helpful. We were in and out of the store, with a brand new pair in less than 30 minutes.","comment":{"@type":"Comment","name":"","datePublished":"2021-06-10T19:01:50.417Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Matt Reese"},"datePublished":"2021-05-22T09:50:13.979Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very fast delivery on contacts, next day shipment!!","comment":{"@type":"Comment","name":"","datePublished":"2021-05-24T19:36:07.55Z","text":"Thank you for your review! We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ruth E."},"datePublished":"2021-05-06T18:40:43.24Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-05-07T16:12:44.26Z","text":"Great to hear! We appreciate your review and hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"charles ullman"},"datePublished":"2021-05-04T09:10:05.615Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-05-05T16:50:15.508Z","text":"Great to hear! We appreciate your review and hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Valerie Green"},"datePublished":"2021-04-06T20:33:57.23Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Dr. Hong was absolutely amazing! Very thorough & knowledgeable! Then when picking out and getting my glasses the staff was just as amazing! Very helpful!!!!","comment":{"@type":"Comment","name":"","datePublished":"2021-04-07T14:24:30.192Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Sheree Cipicchio"},"datePublished":"2021-03-07T22:36:39.52Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"As always, I enjoyed my shopping experience and my eye appointment at Lens Crafters! I wouldn't go anywhere else to get my eyes checked and get my glasses each time! All of the employees at Lens Crafters went above and beyond to make my experience enjoyable. They were all very friendly and clean while keeping the make mandate clear to customers who entered the store, which I appreciated. It made me feel safe during my shopping experience.\nI not only left with one pair, but two because I just couldn't decide! Everyone there was so helpful! Keith did a great job fitting my glasses to make sure they fit just right. I can't wait to take them home and show them off!","comment":{"@type":"Comment","name":"","datePublished":"2021-03-08T15:15:13.452Z","text":"Hi! Thank you so much for your review. We are excited to hear Keith was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Rick Hindi"},"datePublished":"2021-03-04T18:12:59.636Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Didn’t verify insurance, them LensCrafters store said yes they take insurance and doctor said no don’t take it, no one wanted to take responsibility.\n\nThey charge you for being late but no discount for them being late and booing too many people\nWant you to respect their time but they have no respect for others time\nTo me if feels like they practice as if they are a monopoly and not very respectful once they make a mistake\nWhen everything is fine, you pay what they ask for and if you don’t complain about being late then they will appear nice and respectful","comment":{"@type":"Comment","name":"","datePublished":"2021-03-04T22:24:51.109Z","text":"Hello Rick, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We apologize that we did not exceed your expectations during your visit. We value our customer’s feedback! Please go to https://www.luxotticacustomercare.com/lenscrafters to provide your information, so we can contact you and work to resolve the issue."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Amanda Sanders"},"datePublished":"2021-02-10T20:56:34.869Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great service & selection.","comment":{"@type":"Comment","name":"","datePublished":"2021-02-11T17:20:50.652Z","text":"Great to hear! We appreciate your review and hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Cecilia H"},"datePublished":"2021-02-08T21:15:17.829Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I ordered my contacts lenses and glasses with them. Staff was very warm and helpful. I feel welcomed every-time entering the store.","comment":{"@type":"Comment","name":"","datePublished":"2021-02-09T16:51:55.012Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jennifer Turnbaugh"},"datePublished":"2021-01-30T17:25:45.355Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I had to return my glass due to a doctor back in November giving me a prescription that was too strong. I got another exam with Dr Hong and Lens Crafters returned my original pair and ordered my new ones. Colleen was extremely helpful and worked on my order to ensure I got the best price. I absolutely love this location and Dr Hong next door.","comment":{"@type":"Comment","name":"","datePublished":"2021-02-01T19:12:42.763Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Vee Appleseed"},"datePublished":"2021-01-23T23:08:29.168Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Everyone here will go above and beyond to make your glasses/contacts dreams come true.","comment":{"@type":"Comment","name":"","datePublished":"2021-01-25T20:08:15.537Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"james lanham"},"datePublished":"2020-12-04T01:56:44.476Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"2 weeks ago I stoped in to get new lens to replace the one that I scratched, they said I needed a new prescription . Today I got a new prescription and went back to the store to order new lens and they are now telling me that I have to get new frams because they can't put my type of lenses in my old frames that are less than two years old. Why did they not tell me this two weeks ago? I feel that they are trying to make me buy new frams when I do not need them. The customer service is horrible at this store!!","comment":{"@type":"Comment","name":"","datePublished":"2020-12-04T14:33:57.732Z","text":"Thank you for your review. We are sorry to hear that your experience at LensCrafters did not meet your expectations. We strive to deliver the best service in the industry. Please go to https://www.luxotticacustomercare.com/lenscrafters to follow up so we can work to correct this issue."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"S.J. Johnson"},"datePublished":"2020-12-03T20:33:42.01Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Been wearing glasses for over 40 years, been to almost every eye place in town and LensCrafters is the only place that I don't have to return them over and over because something isn't right. All glasses are expensive anymore, but these people are the only ones I trust anymore to do it right.","comment":{"@type":"Comment","name":"","datePublished":"2020-12-04T16:42:07.902Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"brandon rohrbaugh"},"datePublished":"2020-11-07T21:31:03.724Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2020-11-09T17:37:38.804Z","text":"Hello Brandon, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ashley H"},"datePublished":"2020-10-14T01:38:58.05Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Such a pleasant experience for my husband and I (and our two little ones in toe). We worked directly with Jonathan and Jeremy but everyone was so friendly and helpful. We ended up getting three glasses and I honestly don't know if we would have been so eager to purchase if the guys weren't so awesome. AND I got to wear one of my pairs out! Seriously, thank you for being so kind and present-it doesn't go unnoticed ESPECIALLY during a pandemic thank you, thank you, thank you.","comment":{"@type":"Comment","name":"","datePublished":"2020-10-14T16:32:51.25Z","text":"Hello Ashley, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jason Phillips"},"datePublished":"2020-10-04T17:16:09.725Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great service","comment":{"@type":"Comment","name":"","datePublished":"2020-10-05T14:14:32.403Z","text":"Awesome to hear! We are happy to hear about your positive experience and hope to serve you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Victoria Leasure"},"datePublished":"2020-09-13T00:16:21.627Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The absolute best doctor and staff.. they helped make this transition much easier then I thought it'd be..","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"don stotler"},"datePublished":"2020-09-11T23:13:19.219Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Karen Otte"},"datePublished":"2020-08-12T18:05:05.623Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Everyone was awesome! I had fantastic service.","comment":{"@type":"Comment","name":"","datePublished":"2020-08-13T15:42:08.062Z","text":"Awesome to hear! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Sherri Lattimore"},"datePublished":"2020-03-05T20:21:44.655Z","reviewRating":{"@type":"Rating","ratingValue":"3","bestRating":"5"},"reviewBody":"I love Dr. Hong. He is very through, but the lady who works at the front desk is very nasty and she shouldn't be working in a customer service environment. When you are trying to explain something to her, she tries to over talk you instead of listening. I would give this a 5 star, but because of her attitude I cannot. I hate to penalize Dr Hong for her behavior, but he needs to get someone in there that knows how to work with customers, because SHE AINT' IT!!!!!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Robin Friel"},"datePublished":"2020-03-03T18:07:55.662Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The service was quick. I didnt have to wait at all, I went shopping and received a text when they were ready. VERY friendly staff. I'm taking my daughter in on Saturday because of my overall experience.","comment":{"@type":"Comment","name":"","datePublished":"2020-03-14T03:33:07.035Z","text":"Hi Robin! That's awesome to hear! We appreciate your review and hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Daynesha Wilson"},"datePublished":"2020-02-21T15:54:02.199Z","reviewRating":{"@type":"Rating","ratingValue":"4","bestRating":"5"},"reviewBody":"Dr. Hong is awesome!!","comment":{"@type":"Comment","name":"","datePublished":"2020-02-27T16:51:41.496Z","text":"Great to hear! We appreciate your review and hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kim L"},"datePublished":"2019-11-01T22:23:43.691Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very helpful, very quick.","comment":{"@type":"Comment","name":"","datePublished":"2019-11-25T21:16:31.995Z","text":"Hi Kim! Thank you for your review! We appreciate the feedback and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Mark Hatter II"},"datePublished":"2019-10-09T03:03:55.336Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Dr Hong is amazing! I’ve been going to him going on two years and would highly recommend him and his staff. From exam to glasses was super easy. Will be switching my children to his office as well.","comment":{"@type":"Comment","name":"","datePublished":"2019-10-28T20:25:17.792Z","text":"Hi Carson! Thank you for your review. We are excited to hear Dr. Hong was able to help make your experience a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Unie Nystrom"},"datePublished":"2019-09-13T22:03:53.388Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Dr. Hong is incredibly thorough and knowledgeable. Me and my daughters have been going to him for several years. Highly recommend him.","comment":{"@type":"Comment","name":"","datePublished":"2019-10-03T16:58:40.691Z","text":"Hi Unie! Thanks for your loyalty. We appreciate your positive review and look forward to serving you again."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"C L"},"datePublished":"2019-07-31T19:51:37.986Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kathy Self"},"datePublished":"2019-07-12T00:54:31.275Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jessica R"},"datePublished":"2019-03-14T14:48:16.004Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Doctor was awesome!...receptionist not so much... she was not kid friendly.","comment":{"@type":"Comment","name":"","datePublished":"2019-03-22T17:01:45.936Z","text":"Hi Jessica! Thanks for your review. Your feedback is noted. We look forward to serving you again."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"jessey yarbrough"},"datePublished":"2019-02-04T21:47:38.887Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Went there after having to switch providers. The experience overall was super fantastic. Dr. Hong was great and even gave me the ability to select which prescription I felt comfortable with for my eyes! Even taught me some nefty tricks for dry eye!\n\nThe sales rep I worked with was fabulous he let me do my own thing and it super quick and simple! I lost my receipt and I can’t remember his name but he was a dead ringer for TJ Miller the actor! (Sorry!) He was fantastic 10 out of 10 would recommend!!!!","comment":{"@type":"Comment","name":"","datePublished":"2019-03-21T18:17:17.476Z","text":"Hi Jessey! Thank you for your review! Our associates are some of the best around, and we are excited to hear Dr. Hong was able to help make your visit a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Stacy Floyd"},"datePublished":"2018-12-17T22:07:09.764Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Dr. Hong provides excellent service. He was thorough and had very good “bedside “ manners. I drove out of the way for this appointment and would do it again.","comment":{"@type":"Comment","name":"","datePublished":"2019-01-16T19:28:15.775Z","text":"Hi Stacey! Thank you for your positive feedback! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Xinwei Liu"},"datePublished":"2018-10-03T03:46:53.643Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The gentleman who works here is really nice and kind. Even though he was not able to help me fixing my glasses frame, he offered other options for me-which shows that he sincerely cared. 5 star","comment":{"@type":"Comment","name":"","datePublished":"2018-11-01T20:50:09.253Z","text":"Hi Xinwei! Great to hear! We appreciate your positive feedback and hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Heather Vatter"},"datePublished":"2018-03-29T04:58:33.138Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I have not used their doctor, as I bring in my own Rx from my eye dr. but they seem to be able to make my progressive lens better than any other place in town. But I will say, with almost every eyeglass I have owned , just about 1 out of 10 are ever right. So don't let them fool you to think you are \"weird' or \"the only one\" who has these issues. For all those who wear glasses all the time, you KNOW when you put a pair on if they are right or not. So if ever in doubt, go with your instinct and insist on them being right.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"mel ha"},"datePublished":"2018-02-05T15:32:54.754Z","reviewRating":{"@type":"Rating","ratingValue":"4","bestRating":"5"},"reviewBody":"Great experience going back today to get my new pair lost my old ones","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Danyale Crosen"},"datePublished":"2018-02-01T15:59:40.172Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"In all of the years that I've had issues with my vision, I have never had a doctor listen to what I was saying, completely understand, and give real advice on what would work best for the issues with my eyes like Dr. Seung Woo Hong did. He was very thorough with his examination and actually LISTENED TO ME. I am very happy I chose this office & I will follow up with them going forward.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Mark Schech"},"datePublished":"2017-11-23T22:49:10.011Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Mary Cottrill"},"datePublished":"2017-06-15T19:39:19.696Z","reviewRating":{"@type":"Rating","ratingValue":"3","bestRating":"5"},"reviewBody":"I have dealt with this particular LensCrafters for many years and have always has excellent service and epertise. Getting ready to go tomorrow to get new glasses again. They are always my first choice.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Darlys Strite"},"datePublished":"2017-03-17T13:42:55.659Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I had a great experience. They were very helpful, caught a problem with my prescription from my eye doctor not a Lenscrafters doctor. They called and got it corrected and was very fast on getting my glasses ordered. Thanks","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Melissa Barr"},"datePublished":"2017-01-03T17:16:58.053Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"The lady that works the desk at the eye exams WAS AWFUL. Never again will I go there or have anyone I know go there. She was as rude and not helpful as anyone could be.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Faith White"},"datePublished":"2016-12-18T19:01:17.596Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Eduardo Arce"},"datePublished":"2015-12-20T16:08:30.604Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"The worst experience ever!!! Customer service was an undesirable one, horrible to say the least. Eye doctors receptionist very unpleasant, doctor prescription totally incorrect. After carefully selecting the desired frames, they lost them, had to start over again. On third visit I found the frames back on display. They decided to charge a hundred dollars over their original quote not to mention that also just she acknowledged the frames sale price were now reduced. She insisted she never gave me a quote until I presented her the original quotes she provided me in her own handwriting! They told me to return for the crafted glasses in an hour, when I put on the glasses I was seeing double, blurry, and unable to see distance or read. They said the optometrist would not re examine me until I wear the lenses for at least 7 days. 7 days of headaches I returned the glasses, they hand adjusted the left prescription without physically re-testing me. Picked up new glasses again, lenses installed were curvature and not designed for a straight frame. Prescription was still off on right eye, & they wanted to charge me for another examination. They all claimed I was a rare case, ironically there came in another customer with the exact issues! She was almost in tears. Even though all the errors were theirs, they refused to re test me unless I paid them! My regular eye doctor provided them my prescription from less than a year ago; they had to order the right lenses for the frame? When the new glasses were presented to me, the lenses were not sized right to the frames, they protrude out of the Ray Ban frame as before, and they insisted that was normal and refused to fix them. Insisted they should not pop out of frame completely? The other customer also had to utilize her older prescription due to the glasses issued to her. Two customers with similar issues on the same they doesn't qualify as a rare case, but perhaps and investigation into this company is recommended. Is it normal to adjust a prescription without an actual physical examination?? Next step is a grievance!! Beware of Lens Crafters of Winchester.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}}]</script><script type="application/ld+json">[{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Amanda"},"datePublished":"2025-02-08T16:56:19.755Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2025-02-09T04:11:17.109Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Brian Burgess"},"datePublished":"2025-01-30T21:56:17.708Z","reviewRating":{"@type":"Rating","ratingValue":"4","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2025-01-31T06:24:33.132Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"AllaNetWork"},"datePublished":"2025-01-30T01:20:29.062Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The staff was incredibly friendly and helpful in choosing the perfect pair of glasses. They took the time to understand my needs and offered great recommendations at a reasonable price. Excellent service!","comment":{"@type":"Comment","name":"","datePublished":"2025-01-31T01:38:11.667Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Tammy Turner"},"datePublished":"2024-12-09T15:46:03.956Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"My experience at Winchester LensCrafters was exceptional. I had gone to two other places and left with glasses that had my eyelashes feeling like windshield wipers against my very strong prescription. Jonathan knew exactly how to fix my problem and made me the most comfortable pair of glasses I’ve ever had. Thank you!","comment":{"@type":"Comment","name":"","datePublished":"2024-12-10T14:50:00.825Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Linda Lunzer"},"datePublished":"2024-12-07T18:02:22.247Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Jeremy was very helpful in choosing my frame, and going over options for my progressive lenses! Awesome service and I can't wait to get them!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"tyler coppage"},"datePublished":"2024-11-17T01:59:30.415Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very helpful!","comment":{"@type":"Comment","name":"","datePublished":"2024-11-19T18:48:07.385Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Joyce Johnson"},"datePublished":"2024-11-16T14:26:43.711Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Colleen was extremely helpful to me picking out glasses frames. The rest of the staff helped as well. Great place, helpful, and knowledgeable in their products. Well staffed establishment. Thank you.","comment":{"@type":"Comment","name":"","datePublished":"2024-11-18T21:22:40.091Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Mary Yonce"},"datePublished":"2024-10-30T15:15:13.406Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Winchester, VA Apple Blossom mall LensCrafters staff are great! they fixed my glasses, and set me up with a new pair very quickly. They were friendly and professional, I highly recommend them!","comment":{"@type":"Comment","name":"","datePublished":"2024-11-01T20:28:34.85Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Maureen Keresman"},"datePublished":"2024-10-25T19:29:59.843Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Jeremy was awesome! He helped me find the right style and fit. Having a petite face its always a challenge. He is very patient and honest. Second time I've been there in the past few years.","comment":{"@type":"Comment","name":"","datePublished":"2024-11-01T17:42:34.545Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Nataly Interiano"},"datePublished":"2024-08-31T23:24:12.093Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Collen nos dio una excelente atención estamos felices con el servicio los mejores los recomiendo mi hijo esta feliz con sus lentes llegaron antes de la fecha.","comment":{"@type":"Comment","name":"","datePublished":"2024-09-20T14:14:30.711Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Byron Flowers"},"datePublished":"2024-08-31T15:08:52.886Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Stop by looking for guidance to get a pair of glasses fixed, wasn’t sure they would be interested in helping. Amazing friendly service. Took less than 10 minutes. So grateful for their help.","comment":{"@type":"Comment","name":"","datePublished":"2024-09-18T20:24:04.854Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Paige Falkenstein"},"datePublished":"2024-08-25T03:34:54.235Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The kindest, most pleasant staff possible","comment":{"@type":"Comment","name":"","datePublished":"2024-08-26T01:07:49.834Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Janel Riggleman"},"datePublished":"2024-07-16T17:35:07.989Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The male employee was wonderful nice and friendly my first time there but amazing!","comment":{"@type":"Comment","name":"","datePublished":"2024-07-17T03:11:38.856Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Troy Fullerton"},"datePublished":"2024-07-05T22:59:27.144Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The Winchester, VA Lens Crafters team was excellent, very courteous and professional, I am satisfied.","comment":{"@type":"Comment","name":"","datePublished":"2024-07-06T06:30:55.631Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Beth Kerns"},"datePublished":"2024-06-04T00:04:50.341Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I always get the best service here. So kind, friendly, and helpful in picking the right frames.","comment":{"@type":"Comment","name":"","datePublished":"2024-06-05T00:31:45.963Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Richard Daley"},"datePublished":"2024-05-22T11:40:55.148Z","reviewRating":{"@type":"Rating","ratingValue":"4","bestRating":"5"},"reviewBody":"Great selection of brands and frames. Service was very friendly.","comment":{"@type":"Comment","name":"","datePublished":"2024-05-23T01:43:55.213Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Michele Hoffman"},"datePublished":"2024-05-21T16:27:43.916Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Jonathan and his colleague did a fantastic job switching out my daughter's frames that were mangled. Polite, swift but satisfied customer service. I highly recommend them for all of your glasses needs. The price was also reasonable.","comment":{"@type":"Comment","name":"","datePublished":"2024-05-22T02:25:38.541Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Lisa Fisher"},"datePublished":"2024-05-17T10:43:26.191Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-05-18T01:29:55.299Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Erich Meade"},"datePublished":"2024-04-29T18:02:28.032Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very friendly, informative and quick recommend highly","comment":{"@type":"Comment","name":"","datePublished":"2024-04-30T04:14:57.772Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Duncan B"},"datePublished":"2024-04-28T15:13:12.844Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very good place to buy glasses. Good prices on great frames with a wide range of styles.","comment":{"@type":"Comment","name":"","datePublished":"2024-04-29T01:52:57.498Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Tammy Blake"},"datePublished":"2024-04-27T22:15:38.09Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The customer service was great!!!","comment":{"@type":"Comment","name":"","datePublished":"2024-04-28T12:53:23.428Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Warren Greene"},"datePublished":"2024-04-16T13:39:30.459Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Always have a Good Experience.","comment":{"@type":"Comment","name":"","datePublished":"2024-04-17T01:43:19.967Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Donna Cywinski"},"datePublished":"2024-04-10T12:26:49.332Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Excellent staff. Very helpful but not intrusive. I will definitely visit this store again. Highly recommend!","comment":{"@type":"Comment","name":"","datePublished":"2024-04-11T01:26:39.646Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Gwen Correia"},"datePublished":"2024-03-21T23:40:28.517Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"EVERYONE that helped us was professional, knowledgeable and efficient. I cannot Thank them enough - I hope they receive this information. You have NO idea how terrible my service was at my previous office (looking at you, My Eye Dr, Charles Town, WV!). LensCrafters, Apple Blossom Mall, was such a breath of fresh air!!","comment":{"@type":"Comment","name":"","datePublished":"2024-03-22T06:04:10.765Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kesha Randall"},"datePublished":"2024-02-25T14:32:28.887Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"They are the best here!! They help us pick our glasses every year!! Best place to go!!!","comment":{"@type":"Comment","name":"","datePublished":"2024-02-26T08:43:31.237Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Katie Davis"},"datePublished":"2024-02-20T18:26:36.592Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Jeremy is so awesome! He's so helpful with choices and told me all about the deals the store had. If you come in ask for him!","comment":{"@type":"Comment","name":"","datePublished":"2024-02-21T04:42:56.873Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Barbara Jackson"},"datePublished":"2024-02-17T21:30:36.173Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Jonathan at Lens Crafters in Winchester VA at the Apple Blossom Mall was very customer service oriented when I picked up my new glasses. He not only adjusted my new pair of glasses but also an old pair He made sure the fit was appropriate and took his time to make sure my needs were met even though the store was very busy at the time. I appreciate the service I always receive at this store.","comment":{"@type":"Comment","name":"","datePublished":"2024-02-18T05:02:16.948Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Chris Esteppe"},"datePublished":"2024-02-09T23:03:01.682Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Marilyn Gregory"},"datePublished":"2024-02-08T20:51:49.762Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I went to the Winchester, Virginia location to purchase new glasses. I was so pleased with the service Nicole provided me from beginning to completion of the ordering, purchasing and delivery of my new glasses. She helped me choose a style and color of frames that look good on me and gave me the best deal by comparing options for savings. Nicole was friendly and outgoing and enjoyable to chat with. Great personal service.","comment":{"@type":"Comment","name":"","datePublished":"2024-02-09T04:47:58.244Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Perla Cortes"},"datePublished":"2024-01-12T22:22:48.357Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Colleen (sorry if I'm not spelling her name right) called me to let me know my glasses were ready to be picked up and I had a couple of questions for her. She helped me right away with such great customer service. She answered all my questions patiently and thoroughly. She was extremely helpful and so pleasant. People like her keep customers and I'll be loyal to this store thanks to her! Thank you so much for helping me and going above and beyond what I was expecting. Thanks for the perfect set of glasses, I appreciate your help! Also, the glasses were done really quick so that's awesome.","comment":{"@type":"Comment","name":"","datePublished":"2024-01-13T02:41:06.729Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"T.J. Lavelle"},"datePublished":"2024-01-06T16:47:25.476Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Drove over an hour to nearest location, arrived at 11:45 AM, only to find place closed and empty despite hours online and printed on door both said opens at 10:00 AM. Called and got voicemail. Waste of half of a day.","comment":{"@type":"Comment","name":"","datePublished":"2024-01-08T16:16:34.298Z","text":"Thank you for your review. We are sorry to hear your experience at LensCrafters did not meet your expectations. We strive to train our associates to be the best in the marketplace. Please go to http://ms.spr.ly/6267il9HS so we can follow up and redirect your concern to appropriate person. "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Linda Gilbert"},"datePublished":"2023-11-17T19:12:04.703Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Nice staff but Dr. does not take VSP insurance which on website it say he does take the insurance.","comment":{"@type":"Comment","name":"","datePublished":"2023-11-20T19:05:09.531Z","text":"Thank you for your review. We are sorry to hear your experience at LensCrafters did not meet your expectations. We strive to train our associates to be the best in the marketplace. Please go to http://ms.spr.ly/6264iGdu4 so we can follow up and redirect your concern to appropriate person. "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Rhonda Painter"},"datePublished":"2023-10-28T01:20:17.923Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I always have a great experience when I go to the eye doctor and the people that help pick out my frames is great and helpful too.","comment":{"@type":"Comment","name":"","datePublished":"2023-10-29T09:05:52.935Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Dee Compton"},"datePublished":"2023-10-08T19:23:37.039Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Customer service excellent.\nJonathan very helpful start to finish.\nWould highly recommend.","comment":{"@type":"Comment","name":"","datePublished":"2023-10-09T08:11:23.711Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jamie Conlon"},"datePublished":"2023-09-10T14:11:30.393Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"We absolutely love Dr. Hong. He does an amazing job, and takes the time to explain everything so you can understand. He truly cares. We have seen him for years, and don't ever plan on changing doctors.","comment":{"@type":"Comment","name":"","datePublished":"2023-09-11T19:38:59.541Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Elsie Fisher"},"datePublished":"2023-08-19T18:55:49.892Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Dr Seung Woo Hong was AWESOME. He was thorough and explained everything. I highly recommend him to everyone looking to get an eye exam. The Front desk was very friendly and very helpful. The retail part to purchase glasses were also very helpful and have GREAT CUSTOMER SERVICE!","comment":{"@type":"Comment","name":"","datePublished":"2023-08-22T16:48:51.834Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Michael Timmons"},"datePublished":"2023-08-07T18:42:32.134Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Fixed and cleaned an old pair of sunglasses I had found while packing up to move. Jeremy was knowledgeable and very friendly! Top notch staff!","comment":{"@type":"Comment","name":"","datePublished":"2023-08-07T21:06:26Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Edda Carter"},"datePublished":"2023-05-23T22:43:51.667Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Professional, very helpful and friendly customer service. I would definitely recommend this store. Great selection of frames. I found a new pair in no time.🤗🎉 The manager is the best !!!","comment":{"@type":"Comment","name":"","datePublished":"2023-06-06T14:15:41.485Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Gina Borsi"},"datePublished":"2023-05-22T23:16:35.074Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The only place I’ll go for glasses & sunglasses in Winchester. Jeremy in particular is always super helpful & knowledgable. Highly recommend!","comment":{"@type":"Comment","name":"","datePublished":"2023-06-06T21:04:18.277Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"TINA MILLER"},"datePublished":"2023-05-09T20:25:34.815Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Dr.Woo Hong is a pleasent Dr. to visit. He's very thorough and takes the necessary time to explain details with you. And his assistant was very pleasant and patient, as well, with the questions I asked her as well.","comment":{"@type":"Comment","name":"","datePublished":"2023-06-09T20:45:58.773Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Craig Cole"},"datePublished":"2023-04-18T23:46:11.403Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Outstanding customer service from the Eye Dr to the optician. Fast easy and painless.","comment":{"@type":"Comment","name":"","datePublished":"2023-04-26T20:47:52.476Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Allison Ravn"},"datePublished":"2023-03-11T17:58:53.538Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Dennis Groce"},"datePublished":"2023-02-28T16:55:28.104Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Purchased two pair of glasses this morning. Excellent assistance from Jonathan. Highly recommended.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Marlin Dixon"},"datePublished":"2023-02-17T13:11:19.455Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Debby Brown"},"datePublished":"2023-02-05T22:33:05.036Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Trina Queen"},"datePublished":"2023-01-29T03:07:34.452Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"See Jonathan for all your needs. He's excellent at his job!","comment":{"@type":"Comment","name":"","datePublished":"2023-02-03T18:23:08.18Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"kasmar gayle"},"datePublished":"2023-01-27T17:15:39.63Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Lost my prescription glasses so I came here and they had new ones ready the next day!!. Keith and Johnathan helped me pick out the perfect frames they are best","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Stacy Talbott"},"datePublished":"2023-01-26T01:53:28.12Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Excellent selection of glasses and very professional and helpful staff. I recommend this store.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"T Bernhardt"},"datePublished":"2023-01-23T18:50:42.133Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"very helpful.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Shannon Moeck"},"datePublished":"2023-01-19T13:38:26.809Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Had a great experience as a newbie to Dr. Hong’s office. Colleen was great in offering options for my care. Dr. Hong explained every step of the exam. He asked good questions about my overall health and how it relates to my eye health. I had some follow up questions and again, he took time to make sure I had the answers I needed. After the appointment, I went to the retail store and Keith did an excellent job helping me decide on the lenses and frames. He even had his colleague come over to make sure I was selecting the best frame for me! I highly recommend Dr. Hong and his team!","comment":{"@type":"Comment","name":"","datePublished":"2023-01-24T20:18:24.37Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Grim Winters"},"datePublished":"2023-01-11T17:03:34.261Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"No one answers the phone, been trying for over an hour straight. They open at 10am and its 12pm now.","comment":{"@type":"Comment","name":"","datePublished":"2023-01-17T19:37:26.744Z","text":"Thank you for your review. We are sorry to hear your experience did not meet your expectations. Please go to https://www.luxotticacustomercare.com/lenscrafters to follow up so we can work to correct this issue."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kathy Catron"},"datePublished":"2023-01-11T00:27:18.316Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I'm in LOVE with Dr Hong. Best experience EVER with an eye doctor. He is extremely thorough and a Saint as far as patience (and I usually drive them nuts!). Dr Hong explains everything, more so than the multitude of others. He never moved forward until he was assured that the answer I gave him in the vision testing was one I was sure about. For instance... when switching back and forth between is this better or this one, if I said \"I think this one is better\", he patiently and so nicely stated \"no, \"I think\" isn't good enough, you have to be sure, let's go back and try again\". Dr Hong WANTS to make sure your prescription is as good as it can get!","comment":{"@type":"Comment","name":"","datePublished":"2023-01-11T14:11:16.149Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Davanna Black"},"datePublished":"2023-01-10T04:23:21.7Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very helpful and courteous.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Evans Trammel"},"datePublished":"2023-01-03T20:42:10.222Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great exam and fitting.","comment":{"@type":"Comment","name":"","datePublished":"2023-01-09T17:29:56.343Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!\n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"vatech79"},"datePublished":"2022-12-27T16:44:48.727Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Jonathon was very customer service oriented.","comment":{"@type":"Comment","name":"","datePublished":"2022-12-30T17:58:05.504Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!\n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Barbara Butler"},"datePublished":"2022-12-27T16:42:39.904Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Jeremy at the Apple Blossom Mall in Winchester Va goes above and beyond when serving his customer. When I broke my glasses after a fall he provided a spare pair of frames until my new ones come in. He also makes sure my glasses are adjusted properly. He is truly an asset to the Winchester store.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Allen Kephart"},"datePublished":"2022-11-29T18:57:41.318Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I was very pleased with the service # 1,I would recommend them very highly I will use them again in all my eye repairs and service.THANK YOU VERY MUCH, ALLEN WINCHESTER VA","comment":{"@type":"Comment","name":"","datePublished":"2022-12-01T20:37:56.407Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!\n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"M Long"},"datePublished":"2022-11-27T18:52:21.7Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great customer service and fantastic ease of ordering yearly contacts over the phone with the help of Jonathan; better pricing with Black Friday specials provided by LensCrafters than insurance allotment","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"K J"},"datePublished":"2022-11-02T15:39:18.547Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Amazing customer service and super fast. Jeremy was friendly, helpful, and informative","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Diana Robert"},"datePublished":"2022-10-12T17:09:00.244Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Keith was AMAZING. When I get glasses, it usually takes me over an hour to find something I like. However Keith made the process so quick and helped me find the CUTEST glasses ever! Definitely try to see if Keith is there to help out because not only does he give great advice when it comes to style and lenses but he’s very kind and patient. Definitely if you’re in need of glasses stop by!","comment":{"@type":"Comment","name":"","datePublished":"2022-10-12T17:30:39.23Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Lynden Roy"},"datePublished":"2022-10-04T20:48:13.106Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I received a thorough and informative eye exam from Dr. Hong. He gives you a complete exam and works until YOU SAY you are happy with your prescription. Unlike many eye doctor's today that measure in quarters (.25) as to your prescription strength, Dr. Hong measures in tenths (.10). This means you will be rewarded with a more focused and sharper image whether you wear progressive's or not.\n\nKeith and Jeremy were instrumental in giving me two finished pair of glasses that fit correctly. Most importantly, they did this while being up front with me regarding costs and not using a hard sell tactic. In less than 10 days, they provided me with the best two pair of glasses that work and make me happy at the same time. Thank you both and Dr. Hong!","comment":{"@type":"Comment","name":"","datePublished":"2022-10-10T19:12:37.024Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Natalie Mitchell"},"datePublished":"2022-09-20T22:14:17.064Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Next to zero wait time and top notch service. Definitely recommend","comment":{"@type":"Comment","name":"","datePublished":"2022-09-21T16:22:50.689Z","text":"Awesome to hear! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Chris Kinnan"},"datePublished":"2022-09-07T09:50:46.145Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very professional and clean operation staffed by a nice and informed team. They have on-site lens capability for same day service.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Brad Andersen"},"datePublished":"2022-09-03T23:38:07.953Z","reviewRating":{"@type":"Rating","ratingValue":"3","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Emily Jackson"},"datePublished":"2022-08-23T14:54:57.544Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I've been coming to this LensCrafters for years, and the main reason I keep coming back is because of the staff. Everyone in this place is friendly and helpful, and what they genuinely want most is for you to be 100% happy with your glasses. The same people have worked at this location for years, so you will always see friendly, familiar faces. If you ask, they will give you their opinion on different frame choices to help you choose one that will work with the lenses for your prescription and compliment the shape of your face. And you can drop in to the store in order to have nose pads replaced and the fit of the frames adjusted.\n\nJeremy helped me with my new pair of glasses. I wanted different frames than the ones I've worn for 5 years (but really love). He helped me pick out something totally different, but that I equally love. I never felt rushed when trying to make a decision on frames, and he went through the different lens options to help me get the PERFECT ones for me.\n\nYes, I know that you can get glasses online, but when they ask for your pupillary distance, are you 100% you, yourself, who is not trained, will get it correct? And if it isn't correct, do you know how that will affect your lenses and how things look? LensCrafters makes sure all measurements are 100% correct so you will have the best vision possible.\n\nAnd check out the 1-year warranty on their glasses. For me it's inexpensive peace of mind that if anything happens to my glasses they will be replaced.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Carol Metzler"},"datePublished":"2022-08-12T08:15:43.016Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very polite and helpful","comment":{"@type":"Comment","name":"","datePublished":"2022-08-12T13:16:38.518Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Genevieve Hensley"},"datePublished":"2022-08-05T17:48:43.023Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Dr. Seung Woo is amazing. Very kind and professional. And the staff at lens crafters is wonderful. Highly recommend. And the only place I will go to get my glasses.","comment":{"@type":"Comment","name":"","datePublished":"2022-08-08T20:55:14.879Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Chris K"},"datePublished":"2022-07-23T22:06:25.658Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Jonathan at the Apple Blossom mall acknowledged me almost as soon as I walked into the store. I had a broken nose rest thing and he fixed it in no time at all. I’ll definitely be back!","comment":{"@type":"Comment","name":"","datePublished":"2022-07-27T20:22:31.426Z","text":"Hi! Thank you so much for your review. We are excited to hear Jonathan was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Liz Sanglier"},"datePublished":"2022-07-13T23:22:50.446Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great service, really friendly staff. Keith helped me pick out frames and was helpful from start to finish, I never felt rushed while I was here. Nice selection of frames too. Eye exam with Dr. Seung Woo Hong was thorough and informative. Very happy with the service I received here!","comment":{"@type":"Comment","name":"","datePublished":"2022-07-14T14:41:09.864Z","text":"Hi! Thank you so much for your review. We are excited to hear that Dr. Seung Woo Hong and Keith were able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"margaret brown"},"datePublished":"2022-06-29T12:12:42.562Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-06-29T16:09:09.775Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Christian Griffin"},"datePublished":"2022-05-02T04:37:28.572Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-05-02T14:00:45.554Z","text":"Great to hear! We appreciate your review and hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Alyssa Watts"},"datePublished":"2022-04-27T22:29:41.738Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very informative and kind people! Prices are amazing!!","comment":{"@type":"Comment","name":"","datePublished":"2022-04-28T18:16:03.603Z","text":"Awesome to hear! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"T P"},"datePublished":"2022-03-27T15:02:34.205Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"They are the best in winchester","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Emily T"},"datePublished":"2022-03-18T01:42:53.478Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Keith and Jonathan were so helpful!! The customer service from these guys was outstanding!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"James Evans"},"datePublished":"2022-03-10T20:09:19.44Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Micline Jules"},"datePublished":"2022-03-03T22:56:24.931Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Went in with a prescription and Nicole was so helpful in helping shop for lenses. There was no pressure to purchase. There’s a good amount of lenses selection. Left with what I was looking for.","comment":{"@type":"Comment","name":"","datePublished":"2022-03-04T21:44:23.966Z","text":"Hi! Thank you so much for your review. We are excited to hear Nicole was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Amanda Woodard"},"datePublished":"2022-02-23T16:19:27.387Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I have been going to this LensCrafters for the last 20 years. They always have the absolute best customer service. I’ve consistently worked with Jeremy and Colleen over the years and they are both so kind and considerate. The eye doctor is phenomenal as well. He has so much knowledge and really takes his time with you and truly cares about your eye health. I also bring my young son for his eye exams and glasses and they are so great with him. He breaks his glasses a lot so the warranty they offer is perfect for us. Cannot recommend this place or the people working there enough!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Deborah Fessler"},"datePublished":"2022-02-10T19:41:13.825Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Colleen and Keith were terrific! I'm anxiously awaiting the arrival of my new glasses.","comment":{"@type":"Comment","name":"","datePublished":"2022-02-15T19:37:12.275Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Carol Charles"},"datePublished":"2022-02-09T14:17:32.627Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jamie Monique Bennett"},"datePublished":"2022-02-04T14:13:10.667Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-02-09T17:59:15.263Z","text":"Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Danyl Henderson"},"datePublished":"2022-01-28T23:29:09.108Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The Dr.was fabulous and thorough and really knowledgeable...the associate in the glasses area were fantastic as well..super friendly and knowledgeable as well..HIGHLY RECOMMEND","comment":{"@type":"Comment","name":"","datePublished":"2022-02-03T17:11:11.942Z","text":"Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Margie Miller"},"datePublished":"2022-01-27T20:19:13.897Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-02-01T21:39:19.41Z","text":"Thank you for your review, all of our associates work diligently to provide a great experience! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Loretta Short"},"datePublished":"2021-12-20T22:47:19.495Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Hello,\nI have been visiting Lens Crafters thru many sets of glasses! I always have a pleasant experience and when my glasses need attention, I do not hesitate to visit them! I just picked new glasses with the assistance of Nicole, very knowledgeable and friendly. Jonathan and Jeremy were also very helpful.\nI recommend Lens Crafters to everyone looking for glasses! Wonderful staff, very courteous and friendly!\nThank you!","comment":{"@type":"Comment","name":"","datePublished":"2021-12-21T18:06:22.307Z","text":"Thank you so much for your review. Our team is some of the best around and we are always happy to hear our customers feel the same!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"CL Keeley"},"datePublished":"2021-12-15T15:14:15.369Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Nice selection and the customer service was outstanding. The gentleman that helped us took all the time we needed to make a decision and offered excellent advice! Very pleased!","comment":{"@type":"Comment","name":"","datePublished":"2021-12-20T21:36:16.108Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Lana Barton"},"datePublished":"2021-12-08T15:22:24.233Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"I'm giving it one star because you have to leave something. Just LensCrafters is completely unprofessional I had a video I tried to post but it only allows to post photos. The receptionist cussed my daughter out and refused to send in the right prescription for her contacts horrible place. I will be contacting the Better Business Bureau and reporting them as well as staying on the phone until I can reach somebody that can deal with this establishment.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Donovan Diaz"},"datePublished":"2021-11-27T19:17:38.825Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Jeremy helped me figure out what my insurance covered and didn’t and helped me start the process of finally getting new glasses and told me about Dr. Hong next door.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Blossom Gideon"},"datePublished":"2021-11-25T00:05:57.648Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I was blown away by this locations customer service. I called and made an appointment for December 15th (weeks away-which I completely understand why they’re booked because they’re AWESOME) but I was called hours later due to a holiday eve cancellation & I was in the next day! Dr. Hong is the most incredible doctor I’ve ever met. He was very thorough, informative & kind. After my appointment I went to look for frames, Jeremy was super happy to help & I ended up getting frames he picked out. I was informed my glasses would be ready in less than 2 days, (which is normal because I went the day before Thanksgiving) I was completely fine with that. Upon leaving, Lenscrafters called me back & the lady (I can’t remember her name, I was too overwhelmed that I could get my glasses to remember, I’m sorry!!) She said she could have my glasses ready in 30 minutes if I wanted to stay! I was like heck yeah you are AMAZING!!!! I really needed an exam asap, & glasses asap, it would NOT HAVE HAPPENED without going to Lenscrafters in Apple Blossom Mall. You all are true professionals, hospitable & take your job seriously. I can’t thank you enough for all the wonderful help I received today. I’ve been crying for weeks due to tension headaches from my eye strain. You all fixed me up in no time. Now I can actually read my recipes to cook Thanksgiving dinner tomorrow :) THANK YOU!!!!!!!!!!","comment":{"@type":"Comment","name":"","datePublished":"2021-11-26T17:55:00.049Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Bethany O'Neill"},"datePublished":"2021-11-20T23:23:23.403Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Everyone I have encountered at LensCrafters has been excellent. From trying on glasses to ordering contacts I’ve had all great experiences with the staff. Everyone is personable and knowledgeable about the products. I was treated as a valuable customer.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Darth Kain1994"},"datePublished":"2021-11-16T23:36:59.787Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Tyler Walter"},"datePublished":"2021-11-16T20:54:52.413Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-11-23T16:06:06.984Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Stephen Pledgie"},"datePublished":"2021-11-14T19:39:01.467Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-11-19T16:17:16.453Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Mercedes Gonzalez"},"datePublished":"2021-11-12T21:38:01.435Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Latyce I'm very happy with her she is so nice person I recommended her","comment":{"@type":"Comment","name":"","datePublished":"2021-11-17T15:42:42.659Z","text":"Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Tammy Pangle"},"datePublished":"2021-11-12T18:25:08.367Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Latyce and Colleen were extremely helpful and very dedicated to getting what I wanted!!","comment":{"@type":"Comment","name":"","datePublished":"2021-11-16T21:25:36.357Z","text":"Hi! Thank you so much for your review. We are excited to hear Latyce and Colleen were able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Leann Puffinberger"},"datePublished":"2021-11-11T21:46:04.69Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-11-12T21:15:56.869Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Wade Holloway"},"datePublished":"2021-11-06T22:47:39.324Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Shelly Agostinelli"},"datePublished":"2021-11-06T20:54:56.58Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Dr Hong is absolutely amazing, however the receptionist made this last experience horrible! My daughter went without me this time and was treated so poorly by the receptionist that she came home almost in tears. Horrible customer service. So sad because the doctor is amazing","comment":{"@type":"Comment","name":"","datePublished":"2021-11-08T22:12:40.418Z","text":"Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We apologize that we did not exceed your expectations during your visit. We value our customer’s feedback! Please go to https://www.luxotticacustomercare.com/lenscrafters to provide your information so we can contact you and work to resolve the issue."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"lizzie hastedt"},"datePublished":"2021-11-04T19:09:10.563Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Everyone was very helpful and courteous. Keith, Colleen, Jon, and Latyce went above and beyond to help me find the right pair!","comment":{"@type":"Comment","name":"","datePublished":"2021-11-04T19:13:33.724Z","text":"Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Michele Goldman"},"datePublished":"2021-11-04T16:42:42.59Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Excellent service and great prices. Colleen, the manager, is wonderful!","comment":{"@type":"Comment","name":"","datePublished":"2021-11-09T22:13:26.532Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Alvey Alvarez"},"datePublished":"2021-10-29T16:01:26.811Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I go to LensCrafters all the time to purchase goggles and regular frames. Jonathan and Jeremy especially make me feel welcomed when I’m there. They’re professional and always help me find the best frames for the right price. The other employees are helpful and nice also. I have a great experience every time I go in and I leave very satisfied when I purchase frames and even contacts. I recommend them 5/5 every time!","comment":{"@type":"Comment","name":"","datePublished":"2021-11-01T12:47:55.741Z","text":"Thank you for your review. Our associates are some of the best around and we are always happy to hear our customers feel the same!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"A G"},"datePublished":"2021-10-09T20:09:47.855Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Everyone was very kind and more than helpful. Doctor Hong took his time to explain everything. Latyce went above and beyond to assist in picking out frames and explaining the differences in the lenses and making recommendations to best fit my needs. She definitely made the experience enjoyable.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Viviane Meder"},"datePublished":"2021-09-26T18:18:36.217Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Had a great experience at Lens Crafters. Thom helped to fit my daughter for her first pair of glasses. The glasses fit perfectly, and our service was prompt. Thom was friendly and knowledgeable.","comment":{"@type":"Comment","name":"","datePublished":"2021-10-08T20:59:28.608Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Giuseppe Lubrano"},"datePublished":"2021-09-23T17:48:34.669Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I went in today to grab a new frame, and was blown away by the helpful customer service Keith helped me out so much led me to the right pair of glasses and helped me save some money thank you so much be back soon.","comment":{"@type":"Comment","name":"","datePublished":"2021-10-01T20:22:16.476Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Rick Frye"},"datePublished":"2021-09-21T23:26:03.818Z","reviewRating":{"@type":"Rating","ratingValue":"2","bestRating":"5"},"reviewBody":"I really dislike having to leave this review, but felt this Lenscrafter location be aware of a lack of customer service.\nThe reason I went there was that they are a \"in network+ provider\" for my vision insurance.\nAlthough the staff welcomed me and took my information, they did not assist me other than telling me, \"you can pick from anything on that wall,\" The Optometry tech did not ask me, or attempt to assist me in picking out frames that would look good with my facial symmetry.\nIn the past, while making Optical purchases elswhere, the staff always suggested styles that might look best on me.\nAfter looking at a few frames, I eventually just walked out and drove to Costco Optical Dept, where I know I will have to pay more and have to submit my own claim to my vison care insurance, however the staff there did leave their post to show me the frames and assist me in choosing one that looked good.\nI was looking forward to a better experience at our local Lenscrafter, but it just didn't happen.","comment":{"@type":"Comment","name":"","datePublished":"2021-09-22T15:22:01.086Z","text":"Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We apologize that we did not exceed your expectations during your visit. We value our customer’s feedback! Please go to https://www.luxotticacustomercare.com/lenscrafters to provide your information, so we can contact you and work to resolve the issue"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Brenda Gibson"},"datePublished":"2021-09-14T20:20:23.353Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Glasses lenses are expensive but they did have a coupon to help out lot of choices","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Scott Tuttle"},"datePublished":"2021-09-10T01:03:00.794Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The staff at The Apple Blossom Mall store in Winchester, VA were awesome! I had an emergency situation where I needed some replacement glasses quick and these guys (and gal) saved my butt!! They went above and beyond and out of their way to help me and all deserve promotions and cash bonuses. Seriously. I have used LensCrafters for a long time and had almost written them off due to a couple really unprofessional dirtbags and (lack of) customer service that I received at a different location (Clay, NY). I wasn’t going to give them another dime after a couple unpleasant experiences, but I needed glasses quick and they had all my info in their system. Well, corporate if you’re listening, your employees in Winchester have earned back my loyalty. Just not at the Clay, NY store. Thanks again!","comment":{"@type":"Comment","name":"","datePublished":"2021-09-10T13:46:25.665Z","text":"Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Summer Trivett"},"datePublished":"2021-09-07T18:15:28.463Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Colleen was so helpful and knowledgeable. My dog ate my glasses and Colleen helped me get the same frame and I'm so thankful.","comment":{"@type":"Comment","name":"","datePublished":"2021-09-08T20:50:59.104Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Marcie Stern"},"datePublished":"2021-09-06T23:40:32.026Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Went to LensCrafters to purchase new glasses. I was assisted by Keith and he did a fantastic job helping me.","comment":{"@type":"Comment","name":"","datePublished":"2021-09-07T18:41:58.763Z","text":"Hi! Thank you so much for your review. We are excited to hear Keith was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"edmonsok"},"datePublished":"2021-09-04T00:18:31.77Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Keith was very helpful!","comment":{"@type":"Comment","name":"","datePublished":"2021-09-06T17:32:37.354Z","text":"Hi! Thank you so much for your review. We are excited to hear Keith was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Natalie Ramey"},"datePublished":"2021-09-01T22:48:50.759Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I have had great experiences with the team at LensCrafters in Winchester. The entire team has always been incredibly helpful and accommodating when choosing a new pair of glasses or repairing already existing glasses. My daughter felt comfortable and confident in her choice because of the encouraging staff and the optician Keith is exceptional at what he does!","comment":{"@type":"Comment","name":"","datePublished":"2021-09-02T15:31:11.943Z","text":"Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Matt Strosnider"},"datePublished":"2021-08-31T01:17:54.591Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Love my local LenaCrafters. The whole team is always friendly and helpful. I know when I walk in I will get professional service and sound advice. Thanks for all you do guys!","comment":{"@type":"Comment","name":"","datePublished":"2021-08-31T20:39:36.467Z","text":"Hello Matt, Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Quentin Keplinger"},"datePublished":"2021-08-27T23:13:16.183Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"L Fleming"},"datePublished":"2021-08-19T20:12:44.589Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I had a wonderful experience with the Winchester Lens Crafters staff last week. Keith walked around with me and helped me try on tons of pairs before settling on two, even pulling coworkers in to get their opinions (which I appreciated!). My glasses were ready quickly and I love them. They fit perfectly and don’t fall down my nose. Thanks to everyone in the office, you all are great!","comment":{"@type":"Comment","name":"","datePublished":"2021-08-20T15:24:29.893Z","text":"Hi! Thank you so much for your review. We are excited to hear Keith was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Chris Sanders"},"datePublished":"2021-07-20T20:05:51.152Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The LensCrafters and doctors office at Apple Blossom Mall have made my experience from eye exam to purchasing glasses a smooth process. The level of knowledge and customer care that is presented, will keep me coming back!","comment":{"@type":"Comment","name":"","datePublished":"2021-07-23T16:26:54.62Z","text":"Great to hear! We appreciate your review and hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jeremy Kidwell"},"datePublished":"2021-07-19T15:38:06.211Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Rebecca Taylor"},"datePublished":"2021-07-18T20:24:39.871Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"If you're looking to get new glasses, THIS IS THE SPOT. Kristi, Keith, and Thomas were all super helpful and knowledgable from start to finish. I bought two pairs, one everyday and one sunglasses, which were both 50% OFF and ready for pick up THE NEXT DAY!! Affordable designer frames, crystal clear lenses, and super friendly staff - what more could you ask for? :-]","comment":{"@type":"Comment","name":"","datePublished":"2021-07-19T16:58:53.343Z","text":"Thank you so much for your review. Our team is some of the best around and we are always happy to hear our customers feel the same!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Nicole Ludeker"},"datePublished":"2021-06-29T19:20:56.79Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-06-30T16:29:56.602Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Joel"},"datePublished":"2021-06-24T21:11:20.125Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I selected frames to choose between the day before my eye exam and they held them for me. The process to select and customize my glasses was quick and pleasant.","comment":{"@type":"Comment","name":"","datePublished":"2021-06-25T17:27:38.719Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"David Wilkening"},"datePublished":"2021-06-22T18:36:16.681Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Fast and all my questions were answered with confidence. I recommend this place.","comment":{"@type":"Comment","name":"","datePublished":"2021-06-24T17:01:12.327Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Evelyn Hayes"},"datePublished":"2021-06-19T22:23:00.961Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very friendly and Knowledgeable staff. I will continue to use this location","comment":{"@type":"Comment","name":"","datePublished":"2021-06-23T13:33:17.251Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Katie Charlton"},"datePublished":"2021-06-18T20:14:04.587Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Johnathan was absolutely wonderful! Not only was he very knowledgeable, he was personable and polite. I must have tried on 40+ pairs of frames, but none of them were quite right. He asked me a few questions and was able to find my purchase from 7 years ago and order me the exact same frames- which I had loved, but recently lost. His customer service could not have been any better! Thank you!","comment":{"@type":"Comment","name":"","datePublished":"2021-06-23T20:27:40.253Z","text":"Hi! Thank you so much for your review. We are excited to hear Johnathan was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Christina Hadden"},"datePublished":"2021-06-09T03:04:34.977Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"My son broke his glasses during our trip to Virginia. His glasses were still under warranty. We went to Lens Crafters. They were very caring and helpful. We were in and out of the store, with a brand new pair in less than 30 minutes.","comment":{"@type":"Comment","name":"","datePublished":"2021-06-10T19:01:50.417Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Matt Reese"},"datePublished":"2021-05-22T09:50:13.979Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very fast delivery on contacts, next day shipment!!","comment":{"@type":"Comment","name":"","datePublished":"2021-05-24T19:36:07.55Z","text":"Thank you for your review! We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ruth E."},"datePublished":"2021-05-06T18:40:43.24Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-05-07T16:12:44.26Z","text":"Great to hear! We appreciate your review and hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"charles ullman"},"datePublished":"2021-05-04T09:10:05.615Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-05-05T16:50:15.508Z","text":"Great to hear! We appreciate your review and hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Valerie Green"},"datePublished":"2021-04-06T20:33:57.23Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Dr. Hong was absolutely amazing! Very thorough & knowledgeable! Then when picking out and getting my glasses the staff was just as amazing! Very helpful!!!!","comment":{"@type":"Comment","name":"","datePublished":"2021-04-07T14:24:30.192Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Sheree Cipicchio"},"datePublished":"2021-03-07T22:36:39.52Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"As always, I enjoyed my shopping experience and my eye appointment at Lens Crafters! I wouldn't go anywhere else to get my eyes checked and get my glasses each time! All of the employees at Lens Crafters went above and beyond to make my experience enjoyable. They were all very friendly and clean while keeping the make mandate clear to customers who entered the store, which I appreciated. It made me feel safe during my shopping experience.\nI not only left with one pair, but two because I just couldn't decide! Everyone there was so helpful! Keith did a great job fitting my glasses to make sure they fit just right. I can't wait to take them home and show them off!","comment":{"@type":"Comment","name":"","datePublished":"2021-03-08T15:15:13.452Z","text":"Hi! Thank you so much for your review. We are excited to hear Keith was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Rick Hindi"},"datePublished":"2021-03-04T18:12:59.636Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Didn’t verify insurance, them LensCrafters store said yes they take insurance and doctor said no don’t take it, no one wanted to take responsibility.\n\nThey charge you for being late but no discount for them being late and booing too many people\nWant you to respect their time but they have no respect for others time\nTo me if feels like they practice as if they are a monopoly and not very respectful once they make a mistake\nWhen everything is fine, you pay what they ask for and if you don’t complain about being late then they will appear nice and respectful","comment":{"@type":"Comment","name":"","datePublished":"2021-03-04T22:24:51.109Z","text":"Hello Rick, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We apologize that we did not exceed your expectations during your visit. We value our customer’s feedback! Please go to https://www.luxotticacustomercare.com/lenscrafters to provide your information, so we can contact you and work to resolve the issue."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Amanda Sanders"},"datePublished":"2021-02-10T20:56:34.869Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great service & selection.","comment":{"@type":"Comment","name":"","datePublished":"2021-02-11T17:20:50.652Z","text":"Great to hear! We appreciate your review and hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Cecilia H"},"datePublished":"2021-02-08T21:15:17.829Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I ordered my contacts lenses and glasses with them. Staff was very warm and helpful. I feel welcomed every-time entering the store.","comment":{"@type":"Comment","name":"","datePublished":"2021-02-09T16:51:55.012Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jennifer Turnbaugh"},"datePublished":"2021-01-30T17:25:45.355Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I had to return my glass due to a doctor back in November giving me a prescription that was too strong. I got another exam with Dr Hong and Lens Crafters returned my original pair and ordered my new ones. Colleen was extremely helpful and worked on my order to ensure I got the best price. I absolutely love this location and Dr Hong next door.","comment":{"@type":"Comment","name":"","datePublished":"2021-02-01T19:12:42.763Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Vee Appleseed"},"datePublished":"2021-01-23T23:08:29.168Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Everyone here will go above and beyond to make your glasses/contacts dreams come true.","comment":{"@type":"Comment","name":"","datePublished":"2021-01-25T20:08:15.537Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"james lanham"},"datePublished":"2020-12-04T01:56:44.476Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"2 weeks ago I stoped in to get new lens to replace the one that I scratched, they said I needed a new prescription . Today I got a new prescription and went back to the store to order new lens and they are now telling me that I have to get new frams because they can't put my type of lenses in my old frames that are less than two years old. Why did they not tell me this two weeks ago? I feel that they are trying to make me buy new frams when I do not need them. The customer service is horrible at this store!!","comment":{"@type":"Comment","name":"","datePublished":"2020-12-04T14:33:57.732Z","text":"Thank you for your review. We are sorry to hear that your experience at LensCrafters did not meet your expectations. We strive to deliver the best service in the industry. Please go to https://www.luxotticacustomercare.com/lenscrafters to follow up so we can work to correct this issue."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"S.J. Johnson"},"datePublished":"2020-12-03T20:33:42.01Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Been wearing glasses for over 40 years, been to almost every eye place in town and LensCrafters is the only place that I don't have to return them over and over because something isn't right. All glasses are expensive anymore, but these people are the only ones I trust anymore to do it right.","comment":{"@type":"Comment","name":"","datePublished":"2020-12-04T16:42:07.902Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"brandon rohrbaugh"},"datePublished":"2020-11-07T21:31:03.724Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2020-11-09T17:37:38.804Z","text":"Hello Brandon, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ashley H"},"datePublished":"2020-10-14T01:38:58.05Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Such a pleasant experience for my husband and I (and our two little ones in toe). We worked directly with Jonathan and Jeremy but everyone was so friendly and helpful. We ended up getting three glasses and I honestly don't know if we would have been so eager to purchase if the guys weren't so awesome. AND I got to wear one of my pairs out! Seriously, thank you for being so kind and present-it doesn't go unnoticed ESPECIALLY during a pandemic thank you, thank you, thank you.","comment":{"@type":"Comment","name":"","datePublished":"2020-10-14T16:32:51.25Z","text":"Hello Ashley, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jason Phillips"},"datePublished":"2020-10-04T17:16:09.725Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great service","comment":{"@type":"Comment","name":"","datePublished":"2020-10-05T14:14:32.403Z","text":"Awesome to hear! We are happy to hear about your positive experience and hope to serve you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Victoria Leasure"},"datePublished":"2020-09-13T00:16:21.627Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The absolute best doctor and staff.. they helped make this transition much easier then I thought it'd be..","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"don stotler"},"datePublished":"2020-09-11T23:13:19.219Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Karen Otte"},"datePublished":"2020-08-12T18:05:05.623Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Everyone was awesome! I had fantastic service.","comment":{"@type":"Comment","name":"","datePublished":"2020-08-13T15:42:08.062Z","text":"Awesome to hear! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Sherri Lattimore"},"datePublished":"2020-03-05T20:21:44.655Z","reviewRating":{"@type":"Rating","ratingValue":"3","bestRating":"5"},"reviewBody":"I love Dr. Hong. He is very through, but the lady who works at the front desk is very nasty and she shouldn't be working in a customer service environment. When you are trying to explain something to her, she tries to over talk you instead of listening. I would give this a 5 star, but because of her attitude I cannot. I hate to penalize Dr Hong for her behavior, but he needs to get someone in there that knows how to work with customers, because SHE AINT' IT!!!!!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Robin Friel"},"datePublished":"2020-03-03T18:07:55.662Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The service was quick. I didnt have to wait at all, I went shopping and received a text when they were ready. VERY friendly staff. I'm taking my daughter in on Saturday because of my overall experience.","comment":{"@type":"Comment","name":"","datePublished":"2020-03-14T03:33:07.035Z","text":"Hi Robin! That's awesome to hear! We appreciate your review and hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Daynesha Wilson"},"datePublished":"2020-02-21T15:54:02.199Z","reviewRating":{"@type":"Rating","ratingValue":"4","bestRating":"5"},"reviewBody":"Dr. Hong is awesome!!","comment":{"@type":"Comment","name":"","datePublished":"2020-02-27T16:51:41.496Z","text":"Great to hear! We appreciate your review and hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kim L"},"datePublished":"2019-11-01T22:23:43.691Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very helpful, very quick.","comment":{"@type":"Comment","name":"","datePublished":"2019-11-25T21:16:31.995Z","text":"Hi Kim! Thank you for your review! We appreciate the feedback and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Mark Hatter II"},"datePublished":"2019-10-09T03:03:55.336Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Dr Hong is amazing! I’ve been going to him going on two years and would highly recommend him and his staff. From exam to glasses was super easy. Will be switching my children to his office as well.","comment":{"@type":"Comment","name":"","datePublished":"2019-10-28T20:25:17.792Z","text":"Hi Carson! Thank you for your review. We are excited to hear Dr. Hong was able to help make your experience a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Unie Nystrom"},"datePublished":"2019-09-13T22:03:53.388Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Dr. Hong is incredibly thorough and knowledgeable. Me and my daughters have been going to him for several years. Highly recommend him.","comment":{"@type":"Comment","name":"","datePublished":"2019-10-03T16:58:40.691Z","text":"Hi Unie! Thanks for your loyalty. We appreciate your positive review and look forward to serving you again."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"C L"},"datePublished":"2019-07-31T19:51:37.986Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kathy Self"},"datePublished":"2019-07-12T00:54:31.275Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jessica R"},"datePublished":"2019-03-14T14:48:16.004Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Doctor was awesome!...receptionist not so much... she was not kid friendly.","comment":{"@type":"Comment","name":"","datePublished":"2019-03-22T17:01:45.936Z","text":"Hi Jessica! Thanks for your review. Your feedback is noted. We look forward to serving you again."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"jessey yarbrough"},"datePublished":"2019-02-04T21:47:38.887Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Went there after having to switch providers. The experience overall was super fantastic. Dr. Hong was great and even gave me the ability to select which prescription I felt comfortable with for my eyes! Even taught me some nefty tricks for dry eye!\n\nThe sales rep I worked with was fabulous he let me do my own thing and it super quick and simple! I lost my receipt and I can’t remember his name but he was a dead ringer for TJ Miller the actor! (Sorry!) He was fantastic 10 out of 10 would recommend!!!!","comment":{"@type":"Comment","name":"","datePublished":"2019-03-21T18:17:17.476Z","text":"Hi Jessey! Thank you for your review! Our associates are some of the best around, and we are excited to hear Dr. Hong was able to help make your visit a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Stacy Floyd"},"datePublished":"2018-12-17T22:07:09.764Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Dr. Hong provides excellent service. He was thorough and had very good “bedside “ manners. I drove out of the way for this appointment and would do it again.","comment":{"@type":"Comment","name":"","datePublished":"2019-01-16T19:28:15.775Z","text":"Hi Stacey! Thank you for your positive feedback! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Xinwei Liu"},"datePublished":"2018-10-03T03:46:53.643Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The gentleman who works here is really nice and kind. Even though he was not able to help me fixing my glasses frame, he offered other options for me-which shows that he sincerely cared. 5 star","comment":{"@type":"Comment","name":"","datePublished":"2018-11-01T20:50:09.253Z","text":"Hi Xinwei! Great to hear! We appreciate your positive feedback and hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Heather Vatter"},"datePublished":"2018-03-29T04:58:33.138Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I have not used their doctor, as I bring in my own Rx from my eye dr. but they seem to be able to make my progressive lens better than any other place in town. But I will say, with almost every eyeglass I have owned , just about 1 out of 10 are ever right. So don't let them fool you to think you are \"weird' or \"the only one\" who has these issues. For all those who wear glasses all the time, you KNOW when you put a pair on if they are right or not. So if ever in doubt, go with your instinct and insist on them being right.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"mel ha"},"datePublished":"2018-02-05T15:32:54.754Z","reviewRating":{"@type":"Rating","ratingValue":"4","bestRating":"5"},"reviewBody":"Great experience going back today to get my new pair lost my old ones","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Danyale Crosen"},"datePublished":"2018-02-01T15:59:40.172Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"In all of the years that I've had issues with my vision, I have never had a doctor listen to what I was saying, completely understand, and give real advice on what would work best for the issues with my eyes like Dr. Seung Woo Hong did. He was very thorough with his examination and actually LISTENED TO ME. I am very happy I chose this office & I will follow up with them going forward.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Mark Schech"},"datePublished":"2017-11-23T22:49:10.011Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Mary Cottrill"},"datePublished":"2017-06-15T19:39:19.696Z","reviewRating":{"@type":"Rating","ratingValue":"3","bestRating":"5"},"reviewBody":"I have dealt with this particular LensCrafters for many years and have always has excellent service and epertise. Getting ready to go tomorrow to get new glasses again. They are always my first choice.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Darlys Strite"},"datePublished":"2017-03-17T13:42:55.659Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I had a great experience. They were very helpful, caught a problem with my prescription from my eye doctor not a Lenscrafters doctor. They called and got it corrected and was very fast on getting my glasses ordered. Thanks","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Melissa Barr"},"datePublished":"2017-01-03T17:16:58.053Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"The lady that works the desk at the eye exams WAS AWFUL. Never again will I go there or have anyone I know go there. She was as rude and not helpful as anyone could be.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Faith White"},"datePublished":"2016-12-18T19:01:17.596Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Eduardo Arce"},"datePublished":"2015-12-20T16:08:30.604Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"The worst experience ever!!! Customer service was an undesirable one, horrible to say the least. Eye doctors receptionist very unpleasant, doctor prescription totally incorrect. After carefully selecting the desired frames, they lost them, had to start over again. On third visit I found the frames back on display. They decided to charge a hundred dollars over their original quote not to mention that also just she acknowledged the frames sale price were now reduced. She insisted she never gave me a quote until I presented her the original quotes she provided me in her own handwriting! They told me to return for the crafted glasses in an hour, when I put on the glasses I was seeing double, blurry, and unable to see distance or read. They said the optometrist would not re examine me until I wear the lenses for at least 7 days. 7 days of headaches I returned the glasses, they hand adjusted the left prescription without physically re-testing me. Picked up new glasses again, lenses installed were curvature and not designed for a straight frame. Prescription was still off on right eye, & they wanted to charge me for another examination. They all claimed I was a rare case, ironically there came in another customer with the exact issues! She was almost in tears. Even though all the errors were theirs, they refused to re test me unless I paid them! My regular eye doctor provided them my prescription from less than a year ago; they had to order the right lenses for the frame? When the new glasses were presented to me, the lenses were not sized right to the frames, they protrude out of the Ray Ban frame as before, and they insisted that was normal and refused to fix them. Insisted they should not pop out of frame completely? The other customer also had to utilize her older prescription due to the glasses issued to her. Two customers with similar issues on the same they doesn't qualify as a rare case, but perhaps and investigation into this company is recommended. Is it normal to adjust a prescription without an actual physical examination?? Next step is a grievance!! Beware of Lens Crafters of Winchester.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}}]</script>
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Apple Blossom Mall

Closed. Opens today at 7:00 AM
4.6 out of 5.0
(157 Google Reviews)
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Store Information

1850 Apple Blossom Dr S105
Winchester, VA 22601-5187
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Phone:(540) 662-7585

Store Hours

Monday11:00 AM - 7:00 PM
Tuesday10:00 AM - 7:00 PM
Wednesday10:00 AM - 7:00 PM
Thursday10:00 AM - 7:00 PM
Friday10:00 AM - 7:00 PM
Saturday10:00 AM - 7:00 PM
Sunday12:00 PM - 6:00 PM

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Dr. Seung Woo Hong-undefined

Dr. Seung Woo Hong

Independent Doctor of Optometry

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Visit us at LensCrafters 1850 Apple Blossom Dr

1850 Apple Blossom Dr LensCrafters is dedicated to providing quality eyecare to ensure you always see your best. We offer comprehensive eye exams, a complete range of premium lens solutions and a wide assortment of designer brands including Prada, Versace, Dolce & Gabbana, Ray-Ban, Oakley, Persol and many more. We accept most vision insurance plans, including: Aetna, EyeMed, Humana, United Healthcare Vision, Davis Vision by Versant Health and many more. At LensCrafters all prescriptions are welcome!
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Google Reviews forLensCrafters Winchester, VA

4.64/5
(160 reviews)
Amanda
February 08, 2025
5.0/5
Response from LensCrafters
February 09, 2025
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Brian Burgess
January 30, 2025
4.0/5
Response from LensCrafters
January 31, 2025
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
AllaNetWork
January 30, 2025
5.0/5
The staff was incredibly friendly and helpful in choosing the perfect pair of glasses. They took the time to understand my needs and offered great recommendations at a reasonable price. Excellent service!
Response from LensCrafters
January 31, 2025
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
  • ...
Tammy Turner
December 09, 2024
5.0/5
My experience at Winchester LensCrafters was exceptional. I had gone to two other places and left with glasses that had my eyelashes feeling like windshield wipers against my very strong prescription. Jonathan knew exactly how to fix my problem and made me the most comfortable pair of glasses I’ve ever had. Thank you!
Response from LensCrafters
December 10, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Linda Lunzer
December 07, 2024
5.0/5
Jeremy was very helpful in choosing my frame, and going over options for my progressive lenses! Awesome service and I can't wait to get them!
tyler coppage
November 17, 2024
5.0/5
Very helpful!
Response from LensCrafters
November 19, 2024
Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  
  • ...
Joyce Johnson
November 16, 2024
5.0/5
Colleen was extremely helpful to me picking out glasses frames. The rest of the staff helped as well. Great place, helpful, and knowledgeable in their products. Well staffed establishment. Thank you.
Response from LensCrafters
November 18, 2024
Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!
Mary Yonce
October 30, 2024
5.0/5
Winchester, VA Apple Blossom mall LensCrafters staff are great! they fixed my glasses, and set me up with a new pair very quickly. They were friendly and professional, I highly recommend them!
Response from LensCrafters
November 01, 2024
Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  
Maureen Keresman
October 25, 2024
5.0/5
Jeremy was awesome! He helped me find the right style and fit. Having a petite face its always a challenge. He is very patient and honest. Second time I've been there in the past few years.
Response from LensCrafters
November 01, 2024
Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  
  • ...
Nataly Interiano
August 31, 2024
5.0/5
Collen nos dio una excelente atención estamos felices con el servicio los mejores los recomiendo mi hijo esta feliz con sus lentes llegaron antes de la fecha.
Response from LensCrafters
September 20, 2024
Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!
Byron Flowers
August 31, 2024
5.0/5
Stop by looking for guidance to get a pair of glasses fixed, wasn’t sure they would be interested in helping. Amazing friendly service. Took less than 10 minutes. So grateful for their help.
Response from LensCrafters
September 18, 2024
Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  
Paige Falkenstein
August 25, 2024
5.0/5
The kindest, most pleasant staff possible
Response from LensCrafters
August 26, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
  • ...
Janel Riggleman
July 16, 2024
5.0/5
The male employee was wonderful nice and friendly my first time there but amazing!
Response from LensCrafters
July 17, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Troy Fullerton
July 05, 2024
5.0/5
The Winchester, VA Lens Crafters team was excellent, very courteous and professional, I am satisfied.
Response from LensCrafters
July 06, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Beth Kerns
June 04, 2024
5.0/5
I always get the best service here. So kind, friendly, and helpful in picking the right frames.
Response from LensCrafters
June 05, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
  • ...
Richard Daley
May 22, 2024
4.0/5
Great selection of brands and frames. Service was very friendly.
Response from LensCrafters
May 23, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Michele Hoffman
May 21, 2024
5.0/5
Jonathan and his colleague did a fantastic job switching out my daughter's frames that were mangled. Polite, swift but satisfied customer service. I highly recommend them for all of your glasses needs. The price was also reasonable.
Response from LensCrafters
May 22, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Lisa Fisher
May 17, 2024
5.0/5
Response from LensCrafters
May 18, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
  • ...
Erich Meade
April 29, 2024
5.0/5
Very friendly, informative and quick recommend highly
Response from LensCrafters
April 30, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Duncan B
April 28, 2024
5.0/5
Very good place to buy glasses. Good prices on great frames with a wide range of styles.
Response from LensCrafters
April 29, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Tammy Blake
April 27, 2024
5.0/5
The customer service was great!!!
Response from LensCrafters
April 28, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
  • ...
Warren Greene
April 16, 2024
5.0/5
Always have a Good Experience.
Response from LensCrafters
April 17, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Donna Cywinski
April 10, 2024
5.0/5
Excellent staff. Very helpful but not intrusive. I will definitely visit this store again. Highly recommend!
Response from LensCrafters
April 11, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Gwen Correia
March 21, 2024
5.0/5
EVERYONE that helped us was professional, knowledgeable and efficient. I cannot Thank them enough - I hope they receive this information. You have NO idea how terrible my service was at my previous office (looking at you, My Eye Dr, Charles Town, WV!). LensCrafters, Apple Blossom Mall, was such a breath of fresh air!!
Response from LensCrafters
March 22, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
  • ...
Kesha Randall
February 25, 2024
5.0/5
They are the best here!! They help us pick our glasses every year!! Best place to go!!!
Response from LensCrafters
February 26, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Katie Davis
February 20, 2024
5.0/5
Jeremy is so awesome! He's so helpful with choices and told me all about the deals the store had. If you come in ask for him!
Response from LensCrafters
February 21, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Barbara Jackson
February 17, 2024
5.0/5
Jonathan at Lens Crafters in Winchester VA at the Apple Blossom Mall was very customer service oriented when I picked up my new glasses. He not only adjusted my new pair of glasses but also an old pair He made sure the fit was appropriate and took his time to make sure my needs were met even though the store was very busy at the time. I appreciate the service I always receive at this store.
Response from LensCrafters
February 18, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
  • ...
Chris Esteppe
February 09, 2024
5.0/5
Marilyn Gregory
February 08, 2024
5.0/5
I went to the Winchester, Virginia location to purchase new glasses. I was so pleased with the service Nicole provided me from beginning to completion of the ordering, purchasing and delivery of my new glasses. She helped me choose a style and color of frames that look good on me and gave me the best deal by comparing options for savings. Nicole was friendly and outgoing and enjoyable to chat with. Great personal service.
Response from LensCrafters
February 09, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Perla Cortes
January 12, 2024
5.0/5
Colleen (sorry if I'm not spelling her name right) called me to let me know my glasses were ready to be picked up and I had a couple of questions for her. She helped me right away with such great customer service. She answered all my questions patiently and thoroughly. She was extremely helpful and so pleasant. People like her keep customers and I'll be loyal to this store thanks to her! Thank you so much for helping me and going above and beyond what I was expecting. Thanks for the perfect set of glasses, I appreciate your help! Also, the glasses were done really quick so that's awesome.
Response from LensCrafters
January 13, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
  • ...
T.J. Lavelle
January 06, 2024
1.0/5
Drove over an hour to nearest location, arrived at 11:45 AM, only to find place closed and empty despite hours online and printed on door both said opens at 10:00 AM. Called and got voicemail. Waste of half of a day.
Response from LensCrafters
January 08, 2024
Thank you for your review. We are sorry to hear your experience at LensCrafters did not meet your expectations. We strive to train our associates to be the best in the marketplace. Please go to http://ms.spr.ly/6267il9HS so we can follow up and redirect your concern to appropriate person.
Linda Gilbert
November 17, 2023
1.0/5
Nice staff but Dr. does not take VSP insurance which on website it say he does take the insurance.
Response from LensCrafters
November 20, 2023
Thank you for your review. We are sorry to hear your experience at LensCrafters did not meet your expectations. We strive to train our associates to be the best in the marketplace. Please go to http://ms.spr.ly/6264iGdu4 so we can follow up and redirect your concern to appropriate person.
Rhonda Painter
October 28, 2023
5.0/5
I always have a great experience when I go to the eye doctor and the people that help pick out my frames is great and helpful too.
Response from LensCrafters
October 29, 2023
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
  • ...
Dee Compton
October 08, 2023
5.0/5
Customer service excellent. Jonathan very helpful start to finish. Would highly recommend.
Response from LensCrafters
October 09, 2023
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Jamie Conlon
September 10, 2023
5.0/5
We absolutely love Dr. Hong. He does an amazing job, and takes the time to explain everything so you can understand. He truly cares. We have seen him for years, and don't ever plan on changing doctors.
Response from LensCrafters
September 11, 2023
Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!
Elsie Fisher
August 19, 2023
5.0/5
Dr Seung Woo Hong was AWESOME. He was thorough and explained everything. I highly recommend him to everyone looking to get an eye exam. The Front desk was very friendly and very helpful. The retail part to purchase glasses were also very helpful and have GREAT CUSTOMER SERVICE!
Response from LensCrafters
August 22, 2023
Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!
  • ...
Michael Timmons
August 07, 2023
5.0/5
Fixed and cleaned an old pair of sunglasses I had found while packing up to move. Jeremy was knowledgeable and very friendly! Top notch staff!
Response from LensCrafters
August 07, 2023
Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!
Edda Carter
May 23, 2023
5.0/5
Professional, very helpful and friendly customer service. I would definitely recommend this store. Great selection of frames. I found a new pair in no time.🤗🎉 The manager is the best !!!
Response from LensCrafters
June 06, 2023
Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!
Gina Borsi
May 22, 2023
5.0/5
The only place I’ll go for glasses & sunglasses in Winchester. Jeremy in particular is always super helpful & knowledgable. Highly recommend!
Response from LensCrafters
June 06, 2023
Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!
  • ...
TINA MILLER
May 09, 2023
5.0/5
Dr.Woo Hong is a pleasent Dr. to visit. He's very thorough and takes the necessary time to explain details with you. And his assistant was very pleasant and patient, as well, with the questions I asked her as well.
Response from LensCrafters
June 09, 2023
Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!
Craig Cole
April 18, 2023
5.0/5
Outstanding customer service from the Eye Dr to the optician. Fast easy and painless.
Response from LensCrafters
April 26, 2023
Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!
Allison Ravn
March 11, 2023
5.0/5
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Dennis Groce
February 28, 2023
5.0/5
Purchased two pair of glasses this morning. Excellent assistance from Jonathan. Highly recommended.
Marlin Dixon
February 17, 2023
5.0/5
Debby Brown
February 05, 2023
5.0/5
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Trina Queen
January 29, 2023
5.0/5
See Jonathan for all your needs. He's excellent at his job!
Response from LensCrafters
February 03, 2023
Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!
kasmar gayle
January 27, 2023
5.0/5
Lost my prescription glasses so I came here and they had new ones ready the next day!!. Keith and Johnathan helped me pick out the perfect frames they are best
Stacy Talbott
January 26, 2023
5.0/5
Excellent selection of glasses and very professional and helpful staff. I recommend this store.
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T Bernhardt
January 23, 2023
5.0/5
very helpful.
Shannon Moeck
January 19, 2023
5.0/5
Had a great experience as a newbie to Dr. Hong’s office. Colleen was great in offering options for my care. Dr. Hong explained every step of the exam. He asked good questions about my overall health and how it relates to my eye health. I had some follow up questions and again, he took time to make sure I had the answers I needed. After the appointment, I went to the retail store and Keith did an excellent job helping me decide on the lenses and frames. He even had his colleague come over to make sure I was selecting the best frame for me! I highly recommend Dr. Hong and his team!
Response from LensCrafters
January 24, 2023
Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!
  • ...

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