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LensCrafters
Charlottesville Fashion Square Mall

10:00 AM - 9:00 PM 10:00 AM - 9:00 PM 10:00 AM - 9:00 PM 10:00 AM - 9:00 PM 10:00 AM - 9:00 PM 10:00 AM - 8:00 PM 12:30 PM - 5:30 PM
3.1 out of 5
Rating 3.1
(7 Reviews)
1638 E Rio Rd
Charlottesville, VA 22901
US
Main Number

Retail Hours

Day of the WeekHours
Monday10:00 AM - 9:00 PM
Tuesday10:00 AM - 9:00 PM
Wednesday10:00 AM - 9:00 PM
Thursday10:00 AM - 9:00 PM
Friday10:00 AM - 9:00 PM
Saturday10:00 AM - 8:00 PM
Sunday12:30 PM - 5:30 PM

Happening Now
At LensCrafters Charlottesville, VA

Vision Days of Summer
Your eye health is important to us; that is why we are dedicated to providing you the best vision care possible through our digital eye exam experience. Schedule your next eye exam with us now.

Trending
LensCrafters Eyewear

Browse our selection of designer eyeglasses and sunglasses today.
Coach
HC6040
Shop Glasses
Ray-Ban
RB2132 52 New Wayfarer
Shop Sunglasses
Ray-Ban Jr
RY1530
Shop Kids Eyewear

Top Brands At
LensCrafters Charlottesville, VA

Armani Exchange
Brooks Brothers
Burberry
Coach
DKNY
Dolce & Gabbana
Michael Kors
Oakley
Polo
Prada
Ralph
Ralph Lauren
Ray-Ban
Sferoflex
Tiffany & Co.
Tory Burch
Versace
Vogue

About LensCrafters Charlottesville, VA

With a mission of helping people look and see their best, your Charlottesville LensCrafters has a passion for eyes. LensCrafters located at 1638 E Rio Rd offers the best selection of the latest trends in eyewear from leading designer brands. Associates at LensCrafters are trained to provide you with personalized eye health service throughout your experience. Eye exams are available from Independent Doctors of Optometry at or next to LensCrafters in most states.

Recent Reviews forLensCrafters Charlottesville, VA

3.1 out of 5
Rating 3.1
(7 Reviews)
  • 2 out of 5
    Rating 2.0
    Everyone was friendly, but they put the wrong lenses in my frames and I had to wait longer to get them. They then texted our home number (landline) when they were ready, which we didn’t even give them as our primary contact number this time, so we didn’t receive the notification and had to call to find out why it was taking so long. My mother’s glasses were supposed to be ready days ago, but we still haven’t heard which leads us to believe they’re still texting our home number even after we corrected this with them. The selection was also pretty limited and did not seem to be very up to date.
    Response from LensCrafters Charlottesville, VA
    Hi EB, thanks for your review. We are sorry to hear about the delay in getting your glasses -- we aim to have them ready on the date given to you at the store, if not sooner. Please go to https://bit.ly/LC-LUX so we can follow up to resolve this issue.
  • 5 out of 5
    Rating 5.0
    Thoughtful attentive customer service
    Response from LensCrafters Charlottesville, VA
    Hi MB! Thank you for your positive feedback! We look forward to serving you again!
  • 4 out of 5
    Rating 4.0
    Fast
    Response from LensCrafters Charlottesville, VA
    Hi Tom! Thank you for your feedback! We look forward to serving you again!
  • 4 out of 5
    Rating 4.0
    The sales associate I worked with was fantastic. She was very helpful and knowledgeable. I liked the precision measurement for my glasses. My only issue is that I purchased two pair of glasses. I was told that I would get a text for each pair of glasses when they were ready for pick up. I received two texts but when I went to pick up my two pair of glasses, I found out I had received two texts for the same pair of glasses. This necessitated an additional trip to the store when the second pair was actually ready for pick up.
    Response from LensCrafters Charlottesville, VA
    Hi Cathy! Thanks for your review. We apologize for the mix up with the text alert, but happy that everything else went well. Please visit again.
  • 1 out of 5
    Rating 1.0
    Terrible customer service and glasses took a long time to come in.
    Response from LensCrafters Charlottesville, VA
    Hi Cherie, thank you for your review. We are sorry to hear about your experience. We aim to consistently meet and surpass customers' expectations. Please go to bit.ly/LC-LUX so we can follow up with you directly.

Nearby Locations

1925 E Market St
Harrisonburg, VA 22801
US
Today's Hours:
10:00 AM - 9:00 PM 10:00 AM - 9:00 PM 10:00 AM - 9:00 PM 10:00 AM - 9:00 PM 10:00 AM - 9:00 PM 10:00 AM - 9:00 PM 12:30 PM - 5:30 PM
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