<script type="application/ld+json">{"@context":"http://schema.org","@type":"SpecialAnnouncement","name":"YOUR EYES FIRST","text":"New Styles have just arrived! Visit us for your personalized eyecare experience and find your perfect look! <b>Get 50% off lenses with frame purchase.</b> Schedule your eye exam now. We accept most vision insurance plans, including: Aetna, EyeMed, Humana, United Healthcare Vision, Davis Vision by Versant Health and many more. At LensCrafters all prescriptions are welcome!","category":"https://www.wikidata.org/wiki/Q81068910"}</script><script type="application/ld+json">{"@context":"http://schema.org","@type":"AggregateRating","itemReviewed":{"@type":"LocalBusiness","name":"Ballston Quarter"},"ratingValue":"4.8 out of 5.0","reviewCount":208}</script><script type="application/ld+json">[{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Dean"},"datePublished":"2025-03-08T00:52:55.511Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"This place fixed my aviator nose pads in under 5 minutes with no charge!!! 100% recommend. The staff is very nice and helpful.","comment":{"@type":"Comment","name":"","datePublished":"2025-03-09T01:18:09.756Z","text":"Thank you for your review! \nWe are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. \nWe hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Desiree Soumoy"},"datePublished":"2025-03-07T22:08:01.528Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"My teenage son brought his broken sunglasses here and the staff was incredibly kind. They fixed his glasses while he waited! Absolutely incredible service!! 10/10 recommend!! Thank you LensCrafters!!","comment":{"@type":"Comment","name":"","datePublished":"2025-03-08T06:56:00.445Z","text":"Thank you for your review! \nWe are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. \nWe hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Tamar Sautter"},"datePublished":"2025-03-07T00:04:41.765Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great customer service and fantastic deals. James listened to what I wanted, showed me some frames, and got me all taken care of.","comment":{"@type":"Comment","name":"","datePublished":"2025-03-07T06:35:09.494Z","text":"Thank you for your review! \nWe are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. \nWe hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Victor Mendoza"},"datePublished":"2025-02-20T22:36:54.613Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2025-03-05T18:39:38.82Z","text":"Thank you for your review! \nWe are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. \nWe hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Dara Zahra"},"datePublished":"2025-02-18T04:22:34.403Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Boris was amazing! He recommended frames that would complement my heavy prescription, and all of his picks were stylish! He was patient in teaching me about the transition-lense options, and helped be understand my insurance discount and overall costs. He also sold me on getting the coverage, which seems like a good benefit for a person like me that is rough on my glasses. 10/10, I recommend this business!","comment":{"@type":"Comment","name":"","datePublished":"2025-02-19T03:14:30.647Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"John De Los Rios"},"datePublished":"2025-02-10T20:46:24.433Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2025-02-11T05:10:38.625Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Donna De Julius -Powell"},"datePublished":"2025-02-10T02:31:52.135Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Nhat is the most professional, kind, and experienced person I've ever met. So happy with my glasses!","comment":{"@type":"Comment","name":"","datePublished":"2025-02-11T01:42:14.874Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"M"},"datePublished":"2025-02-08T19:04:06.454Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Phenomenal experience and very friendly. Nhat did a great job fixing my glasses.","comment":{"@type":"Comment","name":"","datePublished":"2025-02-09T06:10:09.421Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Philip Kao"},"datePublished":"2025-02-03T20:02:32.997Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Boris fixed my glasses. He was awesome.","comment":{"@type":"Comment","name":"","datePublished":"2025-02-04T05:16:03.637Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Phil"},"datePublished":"2025-01-25T16:00:04.112Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Accomplished the impossible and fixed my sunglasses","comment":{"@type":"Comment","name":"","datePublished":"2025-01-26T04:02:31.913Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Antony Washington"},"datePublished":"2025-01-09T17:26:32.18Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Customer Service here is awesome .","comment":{"@type":"Comment","name":"","datePublished":"2025-01-10T03:25:24.89Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Bo Miller"},"datePublished":"2024-12-19T16:48:56.754Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"James was incredibly helpful. Highly recommend this store if you want quick care and service.","comment":{"@type":"Comment","name":"","datePublished":"2024-12-20T03:04:42.999Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"G J"},"datePublished":"2024-12-18T01:16:07.95Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great experience this morning. Top notch customer service and competent staff. Will definitely go there again for all my glasses-related needs.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jonathan Saenz"},"datePublished":"2024-12-08T15:09:48.893Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-12-09T14:25:15.303Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jeanne Valk"},"datePublished":"2024-12-06T18:51:52.56Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Nhat was wonderful and so kind! They fixed up my Bvlgari sunglasses free or charge and made my whole day! They’ve also got a great assortment of designer goodies that I’ll be coming back to check out!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Philip"},"datePublished":"2024-11-29T17:47:57.35Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Received excellent service today!","comment":{"@type":"Comment","name":"","datePublished":"2024-12-10T18:24:51.479Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Mary Hanna"},"datePublished":"2024-11-27T23:02:27.089Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Boris was extremely helpful and patient and provided stellar customer service with our purchase of three sets of lenses. Thank you!","comment":{"@type":"Comment","name":"","datePublished":"2024-12-04T21:00:09.581Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Nathan Ellinwood"},"datePublished":"2024-11-25T00:42:08.956Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Nhat was amazing! For someone who has never worn glasses before, he was very patient and helped me pick out the perfect ones! Highly recommend!","comment":{"@type":"Comment","name":"","datePublished":"2024-11-25T21:39:29.702Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"David Norman"},"datePublished":"2024-11-24T21:49:51.428Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Nhat provided me fast and efficient customer service today. I love my new glasses!","comment":{"@type":"Comment","name":"","datePublished":"2024-12-04T20:05:03.43Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Her Story"},"datePublished":"2024-11-14T04:55:13.798Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Did not receive services here but saw they did glasses repair. Walked in and the manager was so helpful! She had just the part I needed & fixed my glasses for me right there, even though I was not a client. Excellent customer service!","comment":{"@type":"Comment","name":"","datePublished":"2024-11-14T18:53:09.203Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Alexandra Boarts"},"datePublished":"2024-11-07T19:45:07.405Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"This team is awesome!! I dropped off a pair of sunglasses for some pretty major repairs and they completed them in less than an hour! So kind too","comment":{"@type":"Comment","name":"","datePublished":"2024-11-11T20:03:21.056Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Tom Thumb"},"datePublished":"2024-11-03T21:58:55.749Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Always very nice staff!","comment":{"@type":"Comment","name":"","datePublished":"2024-11-05T20:57:59.007Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Glasgow Kiss"},"datePublished":"2024-10-15T16:08:20.915Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Amazing assistance and friendly professionals","comment":{"@type":"Comment","name":"","datePublished":"2024-10-15T19:11:43.64Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Arturo Atherly"},"datePublished":"2024-10-11T16:59:40.123Z","reviewRating":{"@type":"Rating","ratingValue":"2","bestRating":"5"},"reviewBody":"Went to this location for a lens replacement. I had a few questions for the person that serviced me, he was less than enthusiastic about helping me out. I left under appreciated and under served","comment":{"@type":"Comment","name":"","datePublished":"2024-10-14T14:54:12.59Z","text":"Thank you for your review. We are sorry to hear that your experience at LensCrafters did not meet your expectations. We strive to provide the best customer service in the industry. Please go to https://luxotticacustomercare.com/lenscrafters/careform so we can work to correct this issue for you."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Nick Frazetta"},"datePublished":"2024-10-09T14:47:32.675Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great service","comment":{"@type":"Comment","name":"","datePublished":"2024-10-14T15:51:42.528Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Karen D"},"datePublished":"2024-10-05T18:05:23.966Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Really wonderful service. They helped fix my glasses and did a great job.","comment":{"@type":"Comment","name":"","datePublished":"2024-10-09T20:02:38.871Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jack Rasmussen"},"datePublished":"2024-09-20T17:03:11.772Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Super fast service, fixed my sunglasses free of charge","comment":{"@type":"Comment","name":"","datePublished":"2024-09-25T18:31:07.939Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Katrina Mercer"},"datePublished":"2024-09-14T23:35:27.271Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Thanks James! I appreciate you staying a bit late to finish my purchase!","comment":{"@type":"Comment","name":"","datePublished":"2024-09-16T14:30:14.936Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Gary Sullivan"},"datePublished":"2024-08-28T19:23:22.698Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"If you’re not familiar with the layout finding the business would be a problem. LensCrafters has a separate entry than the optometrist facility. They are next door to each other. Convenient location for area residents and walkers","comment":{"@type":"Comment","name":"","datePublished":"2024-08-29T05:11:46.887Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Paresh Dashore"},"datePublished":"2024-08-24T20:04:26.613Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Hassan has been really amazing. He helped us with selecting really good glasses for my wife and also helped fix my own. Very friendly and supportive.","comment":{"@type":"Comment","name":"","datePublished":"2024-08-25T07:22:37.193Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Phifer Turner"},"datePublished":"2024-08-12T19:00:29.355Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great experience. Friendly and professional. Fixed my old glasses in a few minutes and I was able to find some new ones that fit my budget. Will come back again.","comment":{"@type":"Comment","name":"","datePublished":"2024-08-13T03:58:20.807Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Maha Abdelkader"},"datePublished":"2024-08-04T16:31:13.2Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Wonderful Staff and amazing service!\nThank you so much for your help today.","comment":{"@type":"Comment","name":"","datePublished":"2024-08-05T01:58:33.729Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Zohreh Mirafzali"},"datePublished":"2024-07-30T19:43:53.82Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I had great experience at Lens Crafter ballston in arlington VA. Amy was very thoughtful and helpful with good customer service. I had great experience at that store.","comment":{"@type":"Comment","name":"","datePublished":"2024-07-31T04:03:52.552Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Erika Landayan"},"datePublished":"2024-07-24T19:47:11.603Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Stopped in and neither of the gentlemen in the store greeted me nor offered to help in any way. When I asked questions, I was met with curt responses. I left and went straight to the location in Fairfax, and had a much better experience there.","comment":{"@type":"Comment","name":"","datePublished":"2024-07-25T06:46:58.84Z","text":"Thank you for your review. We are sorry to hear that your experience at LensCrafters did not meet your expectations. We strive to provide the best customer service in the industry. Please go to http://ms.spr.ly/6266lXwmg so we can work to correct this issue for you."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Walter Lewis"},"datePublished":"2024-07-17T19:54:48.133Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Matt, the optician who answered my phone inquiry looked up my account and provided me with all of the information I needed before I visited the store. He was also super nice about it. Boris, the optician who helped me pick out my glasses was also terrific. He was very patient and kind while I tried on, let's just say 'several' frames before landing on the right ones. Then he crunched all the numbers to determine the best deal for me based on insurance versus a coupon I had. Very happy with the great customer service I received.","comment":{"@type":"Comment","name":"","datePublished":"2024-07-18T04:15:38.899Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kaley Nash"},"datePublished":"2024-07-15T21:29:36.341Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Fixed my sunglasses free of charge. Nicest service ever!!!","comment":{"@type":"Comment","name":"","datePublished":"2024-07-16T09:46:00.515Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Brian Murphy"},"datePublished":"2024-07-08T17:41:07.701Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Boris personifies excellence in customer service. He diligently researched and worked with my insurance company and and me to gain more benefits and save me hundreds of dollars. Thanks so much, Boris!","comment":{"@type":"Comment","name":"","datePublished":"2024-07-09T02:56:43.286Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Sydney Martini"},"datePublished":"2024-07-03T18:19:58.699Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I went in with a couple of questions about getting some repairs done on my sunglasses and Katrina was super helpful with recommendations as well as helping me fix my sunglasses!","comment":{"@type":"Comment","name":"","datePublished":"2024-07-04T03:42:30.326Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Maryiam Shammam"},"datePublished":"2024-06-26T20:57:03.597Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Stopped in to have two pairs of sunglasses repaired. The employees worked quickly and had them repaired in less than 10 minutes and for no cost! They also have an incredible selection of high end frames and sunglasses. Highly recommend stopping here for any of your glasses needs.","comment":{"@type":"Comment","name":"","datePublished":"2024-06-28T09:38:11.589Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Shannon Bartonico"},"datePublished":"2024-06-24T13:44:39.325Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Katrina was an absolute lifesaver this morning, fixed my glasses so quickly with the BEST customer service I’ve had in awhile. I’d be blind without her today (really). I really appreciate her work, thank you so much!","comment":{"@type":"Comment","name":"","datePublished":"2024-06-25T00:56:13.574Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Thomas Greene"},"datePublished":"2024-06-23T16:49:10.321Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Nhat in the store was super friendly and helpful. Highly recommend this location for anyone that needs repair or new glasses.","comment":{"@type":"Comment","name":"","datePublished":"2024-06-24T01:52:57.458Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Tyler Anderson"},"datePublished":"2024-06-15T19:22:25.829Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very helpful and friendly service and they helped me replace a rubber piece I was missing on my sunglasses for free!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Dylan Taylor"},"datePublished":"2024-06-14T15:42:36.721Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Helped me fix my glasses!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"spencer talley"},"datePublished":"2024-06-09T18:22:13.006Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Adriana is the best!","comment":{"@type":"Comment","name":"","datePublished":"2024-06-10T02:56:41.968Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Connor McCulloch"},"datePublished":"2024-06-06T17:16:46.75Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great experience. The staff was very helpful.","comment":{"@type":"Comment","name":"","datePublished":"2024-06-07T03:01:11.107Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Courtney Wagner"},"datePublished":"2024-06-02T19:56:42.588Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I’m not a customer here but I brought my glasses in to get fixed after my frame was bent. Adriana was so kind and fixed them in less than five minutes for me, free of charge. Lesson learned: don’t leave your glasses in a hot car!","comment":{"@type":"Comment","name":"","datePublished":"2024-06-04T06:09:15.8Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Juan Dromgoole"},"datePublished":"2024-05-20T20:23:20.076Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Boris is great. Thank you for everything!","comment":{"@type":"Comment","name":"","datePublished":"2024-05-21T03:31:59.402Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Graeme Mjehovich"},"datePublished":"2024-05-18T20:54:56.08Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-05-19T06:12:35.097Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"John McCulloch"},"datePublished":"2024-05-15T17:13:54.377Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-05-16T02:48:05.8Z","text":"Thank you for your review. We are sorry to hear that your experience at LensCrafters did not meet your expectations. We strive to provide the best customer service in the industry. Please go to http://ms.spr.ly/6266YkKBr so we can work to correct this issue for you."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Timothy Lynch"},"datePublished":"2024-05-09T20:53:31.104Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The folks at Ballston LensCrafters knew their stuff while treating me with care and kindness. Unless Harry Potter and his little friends can magically change my vision back to 20/10, I don't know why I'd go anywhere else!","comment":{"@type":"Comment","name":"","datePublished":"2024-05-10T08:15:19.619Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Rylee Smith"},"datePublished":"2024-05-09T15:56:30.935Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Katrina was super helpful with adjusting my sunglasses!","comment":{"@type":"Comment","name":"","datePublished":"2024-05-10T06:00:22.366Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Mari Smith"},"datePublished":"2024-05-07T21:28:25.185Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I love this location. I always have a great time whenever I go and the employee who helped me this time around was named Nhat. He’s an absolute gem and we had so much fun laughing together while I was trying on frames. The whole staff was very pleasant and knowledgable!","comment":{"@type":"Comment","name":"","datePublished":"2024-05-08T04:41:56.077Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"BrokenDreamer248"},"datePublished":"2024-05-05T19:51:40.102Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Everyone there worked really hard to help me cause my insurance wasn't showing up so a staff member went to the vision doctor next door to figure out which insurance I needed to file under. thank you so much.","comment":{"@type":"Comment","name":"","datePublished":"2024-05-06T03:24:57.516Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"A Wellington"},"datePublished":"2024-04-29T13:27:24.69Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Nhat is a gem! Great personality and salesman! I enjoyed my buying experience.","comment":{"@type":"Comment","name":"","datePublished":"2024-04-30T02:54:09.56Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Charlie Kerrigan"},"datePublished":"2024-04-28T15:59:47.421Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Fixed my sunglasses right when they opened. Very helpful would recommend","comment":{"@type":"Comment","name":"","datePublished":"2024-04-29T02:08:53.454Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ang"},"datePublished":"2024-04-27T00:36:45.346Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Absolutely amazing experience! I came here with my grandparents before to help them get their glasses and Amy helped us at the time. She was incredibly sweet and helpful!\n\nThis time I went by myself to get a pair of glasses for myself, and Nhat and Katrina helped me out. Both of them were incredible! They went above and beyond to help me get the glasses that looked the best on me and took into consideration my insurance coverage, and what would be best for me. I absolutely love this specific location (Ballston) and I would recommend everyone and their grandparents to come here!! Thank you Amy, Nhat, and Katrina for all your help and kindness!!!!!","comment":{"@type":"Comment","name":"","datePublished":"2024-04-27T11:44:42.089Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Catherine Lovelady"},"datePublished":"2024-04-12T20:26:40.444Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-04-13T04:21:08.69Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Phil Rea"},"datePublished":"2024-04-12T17:35:55.221Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Took a pair of glasses in to see if they did repairs. They were in 4 pieces. Not an easy repair. Fixed & no charge while i waited. Exceptional service to say the least.","comment":{"@type":"Comment","name":"","datePublished":"2024-04-13T02:45:07.305Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Lauren Shaman"},"datePublished":"2024-04-11T16:42:44.701Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Amy at Lens Crafters was so helpful! I lost a screw on my sunglasses and Amy found a replacement screw and polished my glasses. All super quickly and helpfully!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Sean T"},"datePublished":"2024-04-09T22:05:49.572Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Dayline did more for my glasses than the place I bought them from, lovely people that know their stuff","comment":{"@type":"Comment","name":"","datePublished":"2024-04-10T05:15:11.712Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Andy Star"},"datePublished":"2024-03-24T17:13:04.955Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Thanks Adriana and Nhat for your amazing service!","comment":{"@type":"Comment","name":"","datePublished":"2024-03-25T03:04:50.327Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Alix Beith"},"datePublished":"2024-03-15T18:00:53.295Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I had a great experience at this store. The staff were super helpful, clearly explaining how to go about ordering a new lens to replace my broken one. And, when I came back to ask them to put the new lens in, they did it with smiles and for free! Thank you!","comment":{"@type":"Comment","name":"","datePublished":"2024-03-16T01:23:39.612Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ruzel Jimenez torrico"},"datePublished":"2024-03-14T15:15:21.685Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-03-14T20:49:56.928Z","text":"Thanks for your review! We look forward to seeing you again! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Willy van der Colff"},"datePublished":"2024-03-04T17:53:54.533Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great service given with a smile . Much appreciated","comment":{"@type":"Comment","name":"","datePublished":"2024-03-05T06:48:43.218Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"J C Jones"},"datePublished":"2024-02-26T20:34:06.524Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Exemplary customer service and a huge variety of frames from which to choose at the Ballston Quarter location. Dawn spent close to 2 hours with me, not only assisting in the selection of eyeglass frames, but also making a half dozen calls to figure out an insurance blip. Boris was also very helpful with his opinions and assistance. Cannot recommend anymore highly!","comment":{"@type":"Comment","name":"","datePublished":"2024-03-07T16:50:18.51Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ariana o"},"datePublished":"2024-02-16T22:15:20.875Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great store, felt welcome and great customer service.","comment":{"@type":"Comment","name":"","datePublished":"2024-02-17T03:26:43.014Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"skye smith"},"datePublished":"2024-02-15T20:49:03.166Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Sayed and Katrina were quick, efficient, and extremely helpful","comment":{"@type":"Comment","name":"","datePublished":"2024-02-16T03:46:12.605Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Lee"},"datePublished":"2024-02-15T17:06:58.416Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"My glasses got crushed at a concert and I just walked right in and they fixed me right up","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"David Robinson"},"datePublished":"2024-02-15T14:40:20.804Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Saeed and Ms. Katrina are awesome and very helpful. Super friendly from the time I walked in the door. My glasses were messed up because I sat on them. Saeed quickly did an adjustment and gave me amplifying information about my insurance plan on my glasses (which was very helpful because I didn’t know all the details) and had me on my way in under 15 minutes. Best LensCrafters experience so far!","comment":{"@type":"Comment","name":"","datePublished":"2024-02-16T06:07:43.361Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"charles Long"},"datePublished":"2024-02-03T18:37:52.461Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Adriana and Katrina went above beyond to adjust my daughters glasses to make them comfortable on her face. 10 out 5 stars!","comment":{"@type":"Comment","name":"","datePublished":"2024-02-04T08:37:40.02Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Gimar Trinidad"},"datePublished":"2024-02-02T16:49:09.406Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Lenscrafters is awesome. The staff is very nice. Highly recommended🫶🏽","comment":{"@type":"Comment","name":"","datePublished":"2024-02-03T06:58:19.87Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Rob MacDonald"},"datePublished":"2024-01-19T00:31:18.743Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Simply amazing, stayed open late for me and I love the glasses win-win!","comment":{"@type":"Comment","name":"","datePublished":"2024-01-19T01:42:53.35Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Hong Mu"},"datePublished":"2024-01-05T16:25:24.021Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"They have atrocious service at this place. After confirmed with the front desk staff there was an open appointment, I ran in there on time. But they said the appointment was not made when I arrived and lied about calling me back, while I did not get any call from them. A total waste of my time and lesson learned that for eye exams a crabby place in a mall is not the one to go for.","comment":{"@type":"Comment","name":"","datePublished":"2024-01-08T16:34:15.586Z","text":"Thank you for your review. We are sorry to hear your experience at LensCrafters did not meet your expectations. We strive to train our associates to be the best in the marketplace. Please go to http://ms.spr.ly/6265il9Wb so we can follow up and redirect your concern to appropriate person. "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"SilentZ"},"datePublished":"2023-12-31T18:33:42.256Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Nhat was wonderful, extremely helpful","comment":{"@type":"Comment","name":"","datePublished":"2024-01-01T07:06:29.745Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ryan"},"datePublished":"2023-12-14T22:18:17.337Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Just needed a new screw and Katrina replaced it, no charge, adjusted the nose pieces, cleaned the lenses, and gave me a carrying pouch. She was very friendly and said I could come back if I needed more adjustments.","comment":{"@type":"Comment","name":"","datePublished":"2023-12-15T03:38:36.649Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Nelson"},"datePublished":"2023-12-11T15:01:59.495Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Just a bunch of product pushers, if your not buying anything they treat you different","comment":{"@type":"Comment","name":"","datePublished":"2023-12-11T16:40:36.277Z","text":"Thank you for your review. We are sorry to hear your experience at LensCrafters did not meet your expectations. We strive to train our associates to be the best in the marketplace. Please go to http://ms.spr.ly/6266iT7Ea so we can follow up and redirect your concern to appropriate person. "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jane Prompeng"},"datePublished":"2023-12-10T06:50:26.916Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Ms. Katrina and her crew are ALWAYS Welcoming, Well informed, helpful & most of all - Efficient. The store is so clean, with a vast number of options for brands, styles, etc. I ended up getting a pair of prescription shades today, excited to pick up the finished product. My partner and I both got our glasses adjusted as well. Overall, wonderful and seamless experience. 10/10\n\nThese weren’t my first pair of glasses from this specific store, and it won’t be my last! So if you’re LOOKING, look no further than Ballston LensCrafters.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Justin Chiles"},"datePublished":"2023-12-04T18:06:26.382Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Sewell Truitte"},"datePublished":"2023-11-30T21:35:39.662Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I just bought 2 pairs of glasses from this location. I was assisted by Nhat. Great customer service. Glasses arrived after about 10 days. There was a holiday weekend in there so they may have come sooner. When I picked them up the person helping me took the time to adjust them for me. Great experience all around.","comment":{"@type":"Comment","name":"","datePublished":"2023-12-01T03:09:47.474Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Sara Holsten"},"datePublished":"2023-11-07T22:07:17.518Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"We came in for some small adjustments and repairs to my and my partner's glasses. Nhat was so welcoming and made quick work of the necessary work. Thank you!","comment":{"@type":"Comment","name":"","datePublished":"2023-11-08T03:44:13.645Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Reed Aiken"},"datePublished":"2023-11-07T22:06:20.123Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"A wonderful, clean friendly store - and Nhat is a terrific optician! Easy parking to access your glasses needs!","comment":{"@type":"Comment","name":"","datePublished":"2023-11-08T03:46:32.646Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ceci Castro"},"datePublished":"2023-10-16T10:35:42.407Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I recently went to LensCrafters in Ballston Quarter and had the most amazing experience. Adriana was so helpful and made sure I got the best glasses picked out!!! Adriana is awesome!!","comment":{"@type":"Comment","name":"","datePublished":"2023-10-17T14:26:45.63Z","text":"*Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"da boi"},"datePublished":"2023-10-04T20:30:43.882Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"My experience was great. It was incredible customer service. They were very nice and I would definitely go back again.","comment":{"@type":"Comment","name":"","datePublished":"2023-10-05T03:32:05.344Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Christy Sitter"},"datePublished":"2023-09-24T17:16:31.658Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Nhat was so kind, helpful and fixed my glasses easily after I stepped on them. Highly Recommend!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Madelyn Mahoney"},"datePublished":"2023-09-15T18:13:00.75Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Their glasses selection is unbelievable . So many options and really stylish options. They fixed my rayban for free.. such kind staff, can’t recommend enough","comment":{"@type":"Comment","name":"","datePublished":"2023-09-15T22:05:54.871Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Katherine Hall"},"datePublished":"2023-09-14T17:26:21.764Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great service!","comment":{"@type":"Comment","name":"","datePublished":"2023-09-14T18:19:53.525Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!\n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"William Straub"},"datePublished":"2023-09-13T14:45:38.096Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Hassan is amazing 5 stars!\n\nTook care of me quickly with my financial and style considerations in mind!","comment":{"@type":"Comment","name":"","datePublished":"2023-09-13T17:52:08.094Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Mai Le"},"datePublished":"2023-09-09T15:55:47.734Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I came in hoping to fix a pair of Ray-Bans - one of the screws had fallen out. Hassan, the Assistant Manager, fixed them promptly and didn’t even charge. Thanks so much for your help!","comment":{"@type":"Comment","name":"","datePublished":"2023-09-11T20:45:42.047Z","text":"Thank you for your feedback! We are happy to hear about your positive experience and look forward to serving you! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Bernard Piper"},"datePublished":"2023-08-28T14:35:58.253Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"As others have already noted, the customer service is outstanding, which is a cherished quality this day. Katrina was tenacious at fixing a crooked screw in my glasses that I was unable to properly tighten. It was extremely appreciated and helped give a few more miles to my glasses. This is the place to go if you want quality service!!","comment":{"@type":"Comment","name":"","datePublished":"2023-08-29T00:17:43.318Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"jeffrey irwin"},"datePublished":"2023-08-19T14:55:21.059Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Excellent service and everything was so simple!","comment":{"@type":"Comment","name":"","datePublished":"2023-08-22T19:26:44.07Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Gregory Malecha"},"datePublished":"2023-08-18T14:59:08.777Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2023-08-18T15:16:19Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Deanna Hayden"},"datePublished":"2023-08-17T19:38:25.43Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Rachel was fantastic!!! She fixed my glasses when I was in a pinch. Thank you so much.","comment":{"@type":"Comment","name":"","datePublished":"2023-08-17T23:15:25Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Alex Partridge"},"datePublished":"2023-08-11T22:19:08.895Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Came in with a pair of glasses I bought online that didn’t fit. The technician fixed them up in less than 15 minutes for free, and now they fit great! Very impressed","comment":{"@type":"Comment","name":"","datePublished":"2023-08-11T22:33:14Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Boris Aguirre"},"datePublished":"2023-08-08T19:45:29.647Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2023-08-08T20:25:22Z","text":" Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Beth Smith"},"datePublished":"2023-08-03T18:42:59.433Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Katrina the store manager at Ballston, was efficient, kind, friendly, knowledgeable and super helpful. I got in and out in 35 mins, ordering 2 pairs of glasses and appreciated her awesome customer service!","comment":{"@type":"Comment","name":"","datePublished":"2023-08-03T23:05:36.887Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jasmine Mondshine"},"datePublished":"2023-07-31T19:39:04.643Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2023-08-01T20:51:14.637Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Steven Russell"},"datePublished":"2023-07-28T15:39:58.717Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Had a great experience with Sayed at the Wilson Blvd location. He listened carefully to my senior mother and made good suggestions based on her budget and preferences.","comment":{"@type":"Comment","name":"","datePublished":"2023-07-28T15:53:31Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Allison Hemsing"},"datePublished":"2023-07-28T11:46:11.006Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I came in looking to get my eyeglasses fixed. Both the arms had snapped off and I was not confident they were going to be able to be repaired. Thankfully, they were able to fix them free of charge!","comment":{"@type":"Comment","name":"","datePublished":"2023-07-28T13:59:09Z","text":" Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again.\n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Debapriyo Paul"},"datePublished":"2023-07-23T20:15:42.114Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great Customer service! I recently visited this place when the frame of my glasses got bent. As soon as it showed the frame to the people at the store, they immediately took it and were able to fix it back to like new! They didn't even charge me anything for it. Highly recommend for the excellent service!!","comment":{"@type":"Comment","name":"","datePublished":"2023-07-24T18:50:58Z","text":" Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again\n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Amar Panray"},"datePublished":"2023-07-15T20:09:53.846Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"A very kind gentleman called Nhat fixed my glasses for free.","comment":{"@type":"Comment","name":"","datePublished":"2023-07-20T02:39:39Z","text":"Thank you for your feedback! We are happy to hear about your positive experience and look forward to serving you! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Casie Kiel"},"datePublished":"2023-07-13T20:03:37.461Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Wonderful experience!!","comment":{"@type":"Comment","name":"","datePublished":"2023-07-13T20:32:47Z","text":"Thank you for your review! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Steve Clark"},"datePublished":"2023-07-03T02:55:33.633Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I recently needed to order new glasses, being a Washington fan the Manager Katrina showed the perfect pair of frames that has the Washington color scheme. I need to also add that my prescription requires an aggressive lens and she was able to get me into a frame and lens that fit my needs/prescription even though Oakley brand has a lot of limitations on higher prescriptions. All in all the service was the best I've ever had in my several years of wearing glasses. I have already recommended this store and staff to several people. Keep up the great customer service Ballston LensCrafters! A very satisfied customer.","comment":{"@type":"Comment","name":"","datePublished":"2023-07-13T01:42:27Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"PB"},"datePublished":"2023-06-29T18:20:54.998Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Lenscrafters at Wilson B’lvd Arlington VA 22203 is located inside the mall adjacent to Steer Optical for eye exam making it absolutely convenient. Oscar was simply outstanding in his client service skills helping with trying out many frames and explaining well the details of the lenses ordered.","comment":{"@type":"Comment","name":"","datePublished":"2023-07-14T13:08:29Z","text":"We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Paula Cruickshank"},"datePublished":"2023-06-25T16:43:45.186Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very knowledgeable about making sure my new lenses will be the correct Rx.","comment":{"@type":"Comment","name":"","datePublished":"2023-06-27T00:50:13Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kara Westercamp"},"datePublished":"2023-06-23T21:09:21.659Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Such a great experience getting my glasses repaired. Will definitely keep coming here!","comment":{"@type":"Comment","name":"","datePublished":"2023-06-24T01:17:28Z","text":"Thank you for your feedback! We are happy to hear about your positive experience and look forward to serving you! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ucl Sha"},"datePublished":"2023-06-22T17:02:28.294Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Had to adjust the frame for the glasses I bought online from another store. The consultant immediately helped me out and took care of it within a few minutes. I appreciate your help a lot, thank you!","comment":{"@type":"Comment","name":"","datePublished":"2023-06-23T23:52:28Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Sean Lester"},"datePublished":"2023-06-18T16:19:19.302Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2023-06-22T20:36:02Z","text":"Thank you for your feedback! We are happy to hear about your positive experience and look forward to serving you! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Terry Summerson"},"datePublished":"2023-06-15T19:25:09.463Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Hasan and Josuay were amazing. They made the entire experience an amazing one. They truly cared about helping us and went the extra mile with their customer service.","comment":{"@type":"Comment","name":"","datePublished":"2023-06-16T15:48:24Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jeramy Inzunza"},"datePublished":"2023-06-11T13:50:23.513Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2023-06-21T01:43:39Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Eckhorst Karel"},"datePublished":"2023-05-26T21:49:56.688Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very professional, thorough but at the same time a nice environment and very polite and patient employees.","comment":{"@type":"Comment","name":"","datePublished":"2023-06-02T18:07:14Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Charlotte Henderson"},"datePublished":"2023-05-24T17:46:45.85Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Wonderful experience! Nhat was fantastic - helpful and patient.","comment":{"@type":"Comment","name":"","datePublished":"2023-06-05T21:16:31Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Billy Sands"},"datePublished":"2023-05-22T17:34:20.324Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I can't explain how greatful I am for all the help the staff provided me, specially Hassan and Katrina (forgive me if I wrote your name incorrectly) they were super nice, friendly and very understanding with my situation, sorry again for all the headaches but I just want you guys to know that I really appreciate all of your help! Thank you!","comment":{"@type":"Comment","name":"","datePublished":"2023-05-23T19:36:31Z","text":"Thank you for your feedback! We are happy to hear about your positive experience and look forward to serving you! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Pea Carter"},"datePublished":"2023-05-22T14:33:08.157Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The assistant manager was working when I went in to get my glasses fixed. One of my lenses popped out and I could not get that tiny screw back in. He was busy and said I could leave my glasses and pick them up in 20 minutes. Sure enough, in 20 minutes the glasses were fixed and when I went to pay, he said it was free of charge. I was shocked, but surprisingly pleased. I will definitely get my next exam here. My husband and son have been here for their eye exams and they said they enjoyed their experience and it didn’t feel like they were being upselled. I’m glad I also had a positive experience here.","comment":{"@type":"Comment","name":"","datePublished":"2023-06-06T15:42:38Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Monte Frenkel"},"datePublished":"2023-05-21T09:57:31.929Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great location. We went in for help with a lense issue and the staff was incredibly friendly and helpful, resolved the issue quickly and completely. Definitely a place we will go back to!","comment":{"@type":"Comment","name":"","datePublished":"2023-06-06T15:45:44Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Trina Price"},"datePublished":"2023-05-08T00:43:38.826Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Katrina at the Ballston store is knowledgeable, professional and kind.\nThank you.\nTrina P.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Yao"},"datePublished":"2023-05-02T18:53:16.609Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Impossible to find this place. It’s not on the M3 of Ballston quarter","comment":{"@type":"Comment","name":"","datePublished":"2023-06-13T15:39:22Z","text":"Thank you for your review. We are sorry to hear your experience at LensCrafters did not meet your expectations. We strive to meet all of our customer needs. Please go to http://ms.spr.ly/6268glmdn to follow up so we can redirect your concern to the appropriate person.\n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Seif El-Din Moussa"},"datePublished":"2023-04-22T19:10:11.368Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The team is great, the store has a great selection..Sonia is amazing. she takes her time to find the best options based on what I want without rushing.","comment":{"@type":"Comment","name":"","datePublished":"2023-05-26T03:04:17Z","text":"Hi! Thank you so much for your review. We are excited to hear Sonia was able to help make your experience in LensCrafters a great one. We look forward to seeing you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Sarah Moses"},"datePublished":"2023-04-20T19:35:55.074Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The salespeople at this store were EXTREMELY helpful! My son and I came in to choose prescriptions sunglasses for him and the staff was very informative and helped us process all the options! I will definitely be returning here when we need glasses again!","comment":{"@type":"Comment","name":"","datePublished":"2023-05-13T03:16:28Z","text":"Thank you for your review. Our associates are some of the best around and we are always happy to hear our customers feel the same! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Anh Ly"},"datePublished":"2023-04-20T19:30:07.548Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2023-05-13T03:15:21Z","text":"Thank you for your review! We look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Lois Rossi"},"datePublished":"2023-04-13T17:04:25.463Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Excellent experience with Dayline.","comment":{"@type":"Comment","name":"","datePublished":"2023-04-18T20:32:03Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ana Ayaba"},"datePublished":"2023-03-31T17:14:48.058Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I’m extremely pleased with my purchase after a year, both with the glasses purchased here and the service received over time which distinguishes this store from the others. Whenever the frame needed realignment or the screws became loose, the staff offered top support. Client relationship is outstanding- especially appreciated help from Dayline who was most professional and attentive to my needs. I’ll be going back for my next pair.","comment":{"@type":"Comment","name":"","datePublished":"2023-03-31T17:29:07Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"F T"},"datePublished":"2023-03-27T19:26:05.707Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Excellent customer service!!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kent Hummell"},"datePublished":"2023-02-26T19:01:06.791Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2023-03-06T17:19:05Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"P W"},"datePublished":"2023-02-25T18:32:58.817Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The customer service at this Lens crafter location is outstanding—above and beyond. In particular, Dayline was incredibly patient and helpful. I came in with a broken pair of glasses with an unusual prescription and after consulting with me about various options, she went through each of the frames in the store until she found a frame that would work/fit with my lenses. I left a short while thereafter with a new set of glasses. I am incredibly thankful. She is an outstanding employee and a rarity! Thank you Dayline!!!","comment":{"@type":"Comment","name":"","datePublished":"2023-03-03T19:21:10Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"MrDcrules"},"datePublished":"2023-02-12T21:47:53.197Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Hassan provided exemplary customer service and support. He helped to adjust a new pair of eyeglasses, was patient, and had some good wisdom on new glasses. I'll be back there soon. Great shop/management/selection.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"John Sheahan"},"datePublished":"2023-02-06T23:52:49.83Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Super friendly staff. I purchased a pair of glasses here a couple of years ago. The frames were damaged recently by accident and required some minor repairs. I brought them back in and they fixed them free of charge!","comment":{"@type":"Comment","name":"","datePublished":"2023-02-07T14:32:30Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Tom Gusdorff"},"datePublished":"2022-12-28T17:13:53.729Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very professional and friendly service. Great selection of frames","comment":{"@type":"Comment","name":"","datePublished":"2023-01-02T19:24:01Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"khaled Belrashed"},"datePublished":"2022-12-21T18:59:59.78Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"PATTY TOFTOY"},"datePublished":"2022-12-13T23:47:21.776Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Nhat, the optician at LensCrafters was very helpful, attentive, knowledgeable, professional and took the time to assist me in making the right choice of frames to pick from. I could not have asked for better service. Thank you!","comment":{"@type":"Comment","name":"","datePublished":"2022-12-19T20:26:12.6Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!\n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Stephen S"},"datePublished":"2022-12-09T21:29:11.289Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Katrina was extremely helpful with picking out a suitable frame. Highly recommend.","comment":{"@type":"Comment","name":"","datePublished":"2022-12-14T20:03:59Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Shwetha Chagala"},"datePublished":"2022-11-17T18:38:21.603Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Went to get new nose pads for my sunglasses and they were bent out of shape as well. Katrina fixed them up asap with the kindest demeanor. Terrific service! I was in and out within 15 mins and they didn’t charge. I’m so impaired and will be back when I need new glasses! Thank you!","comment":{"@type":"Comment","name":"","datePublished":"2022-11-22T20:21:37.192Z","text":"Thank you for your review. Our associates are some of the best around and we are always happy to hear our customers feel the same! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Lauren Herrmann"},"datePublished":"2022-11-14T21:01:04.528Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-11-18T18:12:01Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Thomas Swift"},"datePublished":"2022-11-12T21:12:07.402Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-11-16T20:33:45Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Neville Farooq"},"datePublished":"2022-10-13T16:32:38.07Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Katrina, Hasan, and Jessica have been nothing short of fantastic. All three of them are always incredibly helpful when I go in for glasses purchases, adjustments, or questions. They are always on top of their customer's needs and never lack precision in the process. I have never had someone help me understand things about my own glasses and vision the way this location has. The manager, Katrina, is an absolute blessing to a customer like myself. I have a very complicated prescription and multiple eye conditions, and she is SO helpful in making sure I am taken care of. Whether it is by explaining how glasses are made or just talking about how my day is going, she usually makes my day. If you are looking to go somewhere with a team that has attention to detail and cares about their customers, stop by this location and you will not be disappointed. Unless I relocate, I do not see myself going anywhere else for glasses because of Katrina and her team at this location.","comment":{"@type":"Comment","name":"","datePublished":"2022-10-13T16:58:04Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"dee carter"},"datePublished":"2022-10-11T00:38:58.024Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Today I experienced top notch customer service!! Katrina made an intelligent decision to rectify a manufacturing issue so I wouldn’t be inconvenienced and remain a satisfied customer. Also the store’s layout is very inviting! Switching from Pentagon to this location…Professional & Friendly…Sold!!","comment":{"@type":"Comment","name":"","datePublished":"2022-10-12T17:04:33Z","text":"Hi! Thank you so much for your review. We are excited to hear Katrina was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Michael Marrow"},"datePublished":"2022-09-15T14:31:08.453Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Had a bent frame and they fixed it for free. Would recommend!","comment":{"@type":"Comment","name":"","datePublished":"2022-09-19T20:45:00Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Tyler Powell"},"datePublished":"2022-09-10T17:44:03.634Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"So far I have been waiting for a month and I was told different promise dates on when I could pick them up I like lens crafters but I don’t know how glasses can take up to a month and a couple more days 😤","comment":{"@type":"Comment","name":"","datePublished":"2022-09-13T13:24:22.308Z","text":"Thank you for your review. We are sorry to hear your experience at LensCrafters did not meet your expectations. We strive to meet all of our customer needs. Please go to https://www.luxotticacustomercare.com/lenscrafters to follow up so we can redirect your concern to the appropriate person."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"shelley grohmann"},"datePublished":"2022-09-08T19:13:56.907Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Katrina is the most loving, kind and gentle professional who assists my disabled patients with dignity and care. They feel respected and most importantly seen and heard.","comment":{"@type":"Comment","name":"","datePublished":"2022-09-09T19:51:55Z","text":"Hi! Thank you so much for your review. We are excited to hear Katrina was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Donald Ridder"},"datePublished":"2022-09-05T10:11:18.343Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Amanda Kotula"},"datePublished":"2022-08-23T17:44:06.327Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Amy did a great job fixing my sunglasses","comment":{"@type":"Comment","name":"","datePublished":"2022-08-24T20:56:33Z","text":"Hi! Thank you so much for your review. We are excited to hear Amy was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Dana Warnke"},"datePublished":"2022-08-18T22:59:10.031Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"My experience at the Ballston Lens Crafters store was overwhelmingly positive. Katrina, the optician on duty, seamlessly facilitated the process to provide the most value for two pair of high index progressive lens ware. I would be happy to recommend this location to family and acquaintances.","comment":{"@type":"Comment","name":"","datePublished":"2022-08-19T15:48:40Z","text":"Hi! Thank you so much for your review. We are excited to hear Katrina was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jeremy Jin"},"datePublished":"2022-08-17T21:55:58.463Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I walked in to replace my lens to a new frame. Mr. Hassan helped me for free, and clean the glasses. It is a wonderful experience. Thank you Mr. Hassan!","comment":{"@type":"Comment","name":"","datePublished":"2022-08-18T16:16:12Z","text":"Hi! Thank you so much for your review. We are excited to hear Hassan was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Charles Jones"},"datePublished":"2022-08-13T21:29:16.629Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Good customer service!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"J M"},"datePublished":"2022-08-07T01:24:05.96Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-08-11T18:22:20Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"R Y"},"datePublished":"2022-08-06T22:28:14.196Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"This location is very nice. They replaced my sunglasses nose pad, they are really friendly.","comment":{"@type":"Comment","name":"","datePublished":"2022-08-11T18:22:35Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jim Masters"},"datePublished":"2022-08-04T14:37:16.875Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Seth Little"},"datePublished":"2022-08-03T15:30:40.565Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Hassan at LensCrafters was awesome! we went in with glasses that do not fit well and he quickly talked us through the problem and fixed it for us! we were out in 10 minutes or so. Very awesome people!","comment":{"@type":"Comment","name":"","datePublished":"2022-08-05T16:55:50Z","text":"Hi! Thank you so much for your review. We are excited to hear Hassan was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jenny Little"},"datePublished":"2022-08-03T15:30:14.173Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Hassan was an amazing help to us! We needed our glasses resized and he was able to help us out and get us exactly what we needed.","comment":{"@type":"Comment","name":"","datePublished":"2022-08-04T12:54:11Z","text":"Hi! Thank you so much for your review. We are excited to hear Hassan was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Christina Tellez"},"datePublished":"2022-08-02T21:47:53.269Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Luis was absolutely incredible! He was patient as I tried multiple frames, offered many suggestions and really listened as I explained what I wanted. His did all of this with a big smile and wonderful, sunny disposition. He made it such an easy and enjoyable experience. I’m so grateful … and now have two new pairs of glasses that I’m completely in love with!","comment":{"@type":"Comment","name":"","datePublished":"2022-08-03T12:56:30Z","text":"Hi! Thank you so much for your review. We are excited to hear Luis was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"John Lee"},"datePublished":"2022-07-21T22:14:58.605Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Came in to have my ray-bans lenses replaced, and they did it super quickly completely for free. I hadn’t even bought the glasses or the lenses at the store! Amazing service!","comment":{"@type":"Comment","name":"","datePublished":"2022-07-22T20:02:27Z","text":"Hi! Thank you so much for your positive review. We are happy we could help with your vision needs and look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Adam S"},"datePublished":"2022-07-13T02:23:48.452Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The entire staff here spent so much time with me that I felt spoiled and selfish. I was given an excellent level of customer service that I barely deserved.\n\nI was given a true education in the various frames, lenses and other options that I didn't even know existed. If that weren't enough, they went out of their way to make sure that I was getting all of the discounts available.\nIt turns out there was a 30 percent discount promotional that reduced my purchase significantly.\nThank you very much!","comment":{"@type":"Comment","name":"","datePublished":"2022-07-13T13:22:01.857Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jess Rapfogel"},"datePublished":"2022-07-12T15:19:08.349Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Super helpful staff. Glasses were crooked and Lewis was amazing at making sure my prism lenses were aligned perfectly. Definitely recommend.","comment":{"@type":"Comment","name":"","datePublished":"2022-07-13T20:03:31Z","text":"Thank you for your review. Our associates are some of the best around and we are always happy to hear our customers feel the same!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Chris Hoff"},"datePublished":"2022-04-10T05:08:48.524Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Love LensCrafters The best person to ever help me was Douglas but I heard he's retired now and he was the gem of the store","comment":{"@type":"Comment","name":"","datePublished":"2022-04-11T18:28:41Z","text":"Hi! Thank you so much for your review. We are excited to hear Douglas was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Andrew Atkins"},"datePublished":"2022-03-25T13:32:24.597Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"As a repeat customer, it's very convenient to arrive with my kids for their new glasses and the staff remembers us and pulls up our insurance information. Kinza and the rest of the staff is very helpful, knowledgeable, and professional and I appreciate being able to get our new glasses so quickly.","comment":{"@type":"Comment","name":"","datePublished":"2022-03-25T20:35:26Z","text":"Hi! Thank you so much for your review. We are excited to hear that Kinza and the team were able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"HELENE KUOH"},"datePublished":"2022-03-04T21:22:47.7Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-03-09T18:21:51Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Sabrina C"},"datePublished":"2022-02-20T19:43:40.605Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Super helpful, friendly, and knowledgeable. Fitted my sunglasses for me for free even though I hadn’t bought them there. Nice collection of RayBans, Oakleys and more…","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Don Ryan"},"datePublished":"2022-02-18T22:20:56.245Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great personal attention, double checking with lab to make sure they can make my quirky presecription","comment":{"@type":"Comment","name":"","datePublished":"2022-02-24T17:06:07Z","text":"Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"John Williams"},"datePublished":"2022-02-18T21:59:55.391Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great customer service! Thanks Kinza!!!","comment":{"@type":"Comment","name":"","datePublished":"2022-02-24T17:05:59Z","text":"Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Mason Orosch"},"datePublished":"2022-01-21T21:36:07.171Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The employees at LensCrafters in Ballston Mall were excellent in their customer service!","comment":{"@type":"Comment","name":"","datePublished":"2022-01-27T15:16:45Z","text":"Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Matthew FitzGerald"},"datePublished":"2022-01-16T20:32:42.79Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-01-20T22:03:50Z","text":"Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Siyi Hu"},"datePublished":"2022-01-13T21:48:56.277Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-01-17T21:37:41Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Negin Shakibi"},"datePublished":"2022-01-07T20:09:16.924Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I went to the store in Ballston and asked if they could help fix a detached lens. They took care of the lens quickly an even adjusted the frame at no charge.","comment":{"@type":"Comment","name":"","datePublished":"2022-01-10T13:56:49Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"T O"},"datePublished":"2021-12-20T19:14:56.091Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"AFernandez"},"datePublished":"2021-11-29T17:18:03.949Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-12-03T19:06:13Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Catalina Herrera Ariza"},"datePublished":"2021-11-26T16:17:30.868Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I love it, they were so nice, they helped me change my nose pads, also adjusted and cleaned.","comment":{"@type":"Comment","name":"","datePublished":"2021-11-30T20:41:25Z","text":"Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Leni"},"datePublished":"2021-11-23T00:18:50.124Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I had a great experience at the Ballston LensCrafter. They have a good selection of frames to choose from. Hassan was very helpful in my frame and lens selections. He and the other team members were patient and thoughtful in assisting me. The glasses were ready earlier than promised, and they took time with the fittings to ensure I was satisfied. I purchased 2 pairs, everyday wear progressives, and “workspace” glasses. The workspace glasses have been fantastic, sorry I waited so long to get a pair. The consistent neck pain and eye strain I had been having from hours at the computer is gone. I’ve had them for a couple of months now, no complaints, and still very happy. Thank you Hassan and team!","comment":{"@type":"Comment","name":"","datePublished":"2021-11-23T14:38:59Z","text":"Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Carol Sparhawk"},"datePublished":"2021-11-22T18:49:38.801Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I have been a customer of Lenscrafters for some years. They have always taken care to be friendly, helpful, and to fit my glasses perfectly! Today I am really pleased with th excellent service that I received.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Joseph Hopkins"},"datePublished":"2021-11-15T17:26:53.064Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-11-17T18:01:13Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Richard Segovia"},"datePublished":"2021-11-10T15:37:25.115Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"They repaired my glasses for free (the frame was good, just the lenses popped out) after I accidentally sat on them. Thank you so much Katrina.","comment":{"@type":"Comment","name":"","datePublished":"2021-11-15T21:16:30Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Meghana Kuppa"},"datePublished":"2021-10-30T00:47:13.737Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Staff was very courteous and patient!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Cassandra Olesen"},"datePublished":"2021-10-28T14:44:43.344Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Joanne L"},"datePublished":"2021-10-21T15:48:29.563Z","reviewRating":{"@type":"Rating","ratingValue":"4","bestRating":"5"},"reviewBody":"Lenscrafters did a great job, the sales person wouldn't wear his mask properly and wouldn't touch my glasses to determine how to adjust them.","comment":{"@type":"Comment","name":"","datePublished":"2021-10-22T20:48:45Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Anthony Cook"},"datePublished":"2021-10-14T15:57:19.534Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Doug is very attentive and professional. Highly recommend him and the Clarendon LensCrafters office","comment":{"@type":"Comment","name":"","datePublished":"2021-10-14T20:06:29Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Carolina Saccomandi"},"datePublished":"2021-10-06T17:40:18.761Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"So thankful for this program I was unable to pay to see and now I can!!!!!","comment":{"@type":"Comment","name":"","datePublished":"2021-10-06T18:07:48Z","text":"Hi! Thank you so much for your review. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"L “Shaun” M"},"datePublished":"2021-10-05T17:50:24.405Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I really had a great eye exam the team was very professional & friendly...I feel as if each person took their job very serious but with a polite manner.","comment":{"@type":"Comment","name":"","datePublished":"2021-10-07T14:40:47.996Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jonathan Lopez"},"datePublished":"2021-09-29T15:09:32.824Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I came in for some help on my glasses that I purchased a month ago. I was greeted and helped by Hassan. A great employee who quickly fixed the problem that I had. I totally recommend his service and this store for your pair of glasses.","comment":{"@type":"Comment","name":"","datePublished":"2021-09-30T12:52:37Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Dr. Ike Khan"},"datePublished":"2021-09-25T20:38:50.258Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I received Great Services from Douglas and Kinza every time I visited Lenscrafter in Arlington Va. Both of them are extremely knowledgeable, courteous and friendly. Douglas and Kinza are great asset to your organization. They both deserves big promotion and Douglas need great retirement party whenever he decides to retire.\nThank you for your unmatched services.\nDr. Ike Khan","comment":{"@type":"Comment","name":"","datePublished":"2021-10-07T15:02:16Z","text":"Hi! Thank you so much for your review. We are excited to hear that Douglas and Kinza were able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Derek Auito"},"datePublished":"2021-09-22T14:29:28.726Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-09-23T18:19:12Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Monica Garcia"},"datePublished":"2021-09-16T21:44:26.946Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-09-17T18:58:10Z","text":"Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Adriana Ahmic"},"datePublished":"2021-09-16T01:13:29.625Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Hassan was very helpful during my visit today and provided top notch service. Thank you Hassan!!! It’s because of you that my husband will have sunglasses on his vacation 😊.","comment":{"@type":"Comment","name":"","datePublished":"2021-09-16T20:51:21Z","text":"Hi! Thank you so much for your review. We are excited to hear that Hassan was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Dennis Hathorn"},"datePublished":"2021-09-13T20:34:14.839Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-09-14T20:52:32Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kay Malik"},"datePublished":"2021-09-11T16:07:38.33Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Doug is the best!","comment":{"@type":"Comment","name":"","datePublished":"2021-09-13T21:22:01Z","text":"Hi! Thank you so much for your review. We are excited to hear Doug was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Fady Rizk"},"datePublished":"2021-09-08T22:55:42.536Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-09-09T17:19:27Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Douglas Gowin"},"datePublished":"2021-09-04T00:22:01.338Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Kinza is a great mix of prompt and professional and fun\nI had a great EXPERIENCE there today and Highly recommend this store to every one","comment":{"@type":"Comment","name":"","datePublished":"2021-09-06T17:36:07Z","text":"Hi! Thank you so much for your review. We are excited to hear Kinza was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Los Rod"},"datePublished":"2021-09-02T20:06:12.504Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"First time with LensCrafters, this was the best eyeglasses appointment ever. Love the staff here, great selection of glasses, quick and easy.","comment":{"@type":"Comment","name":"","datePublished":"2021-09-03T16:36:30Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Fatima Yacoub"},"datePublished":"2021-08-31T19:04:25.774Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"I went to Lens crafters for my prescription glasses on a weekend. The lady was not friendly at all. She just pointed to the frames and that was it.. Then I went the next day to give it another shot. Anyways It took 7 days to make the glasses and after the 7 days I called to pick it up and then Katrina told me that they r fixing the lenses. Then I received another call from a guy I believe his name is Douglas and he told me that the original frame that I ordered was defective and that they will give me a temp frame that was in stock and then I have to come back again when they have the original frame so that they replace the temp with the original frame. This was unacceptable because I waited for 7 days and in the end am told the original frame was defective. I was very frustrated because I made a recent catract surgery and I need my glasses. I asked for a refund over the phone. I was told the receipt will be emailed. I didn't receive it. So I went to the store and I met Katrina and she did not even apologize for the inconvenience she just handed me my receipt and that was it. It was my first visit to Lens Crafters and for sure it will be my last. The whole experience was frustrating","comment":{"@type":"Comment","name":"","datePublished":"2021-09-01T14:47:12Z","text":"Hi there, thank you for your review. We are disappointed to hear about your experience. We strive to provide the best glasses and customer service in the industry. Please go to https://www.luxotticacustomercare.com/lenscrafters so we can resolve this issue."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Mariam S"},"datePublished":"2021-08-23T20:58:50.767Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Akbar Ghaswala"},"datePublished":"2021-08-17T19:33:57.509Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Kinza assisted me to fix my frame that I had stepped on. She and Katrina (store manager) provided me with amazing customer service. Very grateful for their assistance.","comment":{"@type":"Comment","name":"","datePublished":"2021-08-18T15:35:00Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Erin Barnes"},"datePublished":"2021-08-16T22:55:51.231Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Katrina was very helpful and so nice!","comment":{"@type":"Comment","name":"","datePublished":"2021-08-17T18:56:46.353Z","text":"Hi! Thank you so much for your review. We are excited to hear Katrina was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ryan Barnes"},"datePublished":"2021-08-16T22:55:10.043Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-08-19T14:54:32Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Aazaz Haq"},"datePublished":"2021-08-15T16:07:09.175Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Fixed my glasses lickety split. The staff was very cool and courteous.","comment":{"@type":"Comment","name":"","datePublished":"2021-08-16T20:01:18Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Yacob"},"datePublished":"2021-08-12T19:36:49.916Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-08-12T20:22:53Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Mohammad Ahmed"},"datePublished":"2021-08-12T18:26:02.819Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"I called the store but couldn’t reach because of automated free sales speech.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Amiel Shah"},"datePublished":"2021-08-08T19:00:00.964Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Kinda was extremely helpful with replacing lenses in my current glasses frame and doing an adjustment. Definitely recommend!","comment":{"@type":"Comment","name":"","datePublished":"2021-08-11T19:31:09Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Joe Lea"},"datePublished":"2021-07-31T20:50:19.01Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-08-04T12:51:39Z","text":"Great to hear! We appreciate your review and hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Nick Oconnor"},"datePublished":"2021-07-29T17:26:32.485Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Katrina is one of the best workers I’ve ever encountered. I had an awesome experience and I hope she gets a raise!!","comment":{"@type":"Comment","name":"","datePublished":"2021-07-30T16:31:11Z","text":"Hi! Thank you so much for your review. We are excited to hear that Katrina was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Andrew Panella"},"datePublished":"2021-07-26T16:23:13.025Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"So awesome! Came in and Kinza fixed my glasses in 5 minutes, free of charge. Absolutely the best! 🙏","comment":{"@type":"Comment","name":"","datePublished":"2021-07-28T16:48:41Z","text":"Hello Andrew, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Samar Spinelli"},"datePublished":"2021-07-24T18:37:09.563Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-08-04T17:13:20Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Charles Schulz"},"datePublished":"2021-07-22T21:57:34.642Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Katrina and Louie were very helpful. While Louie was in training his colleague Katrina jumped in to fix both my sunglasses and regular glasses so I would be safe and ready to drive to the beach.","comment":{"@type":"Comment","name":"","datePublished":"2021-08-12T17:43:00Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Yoneida Marquez"},"datePublished":"2021-05-12T01:29:59.802Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-05-12T15:44:42Z","text":"Great to hear! We appreciate your review and hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Leo Simon"},"datePublished":"2021-04-12T14:44:51.121Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Fixed my glasses for free, Katrina was very nice as well!","comment":{"@type":"Comment","name":"","datePublished":"2021-04-13T16:55:12Z","text":"Hi! Thank you so much for your review. We are excited to hear Katrina was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Brian Gaudet"},"datePublished":"2021-02-16T20:58:28.73Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great customer service on my last visit!","comment":{"@type":"Comment","name":"","datePublished":"2021-02-17T14:14:47Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Nasir Amir"},"datePublished":"2021-02-11T11:53:56.514Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Kinza did an amazing job helping me.","comment":{"@type":"Comment","name":"","datePublished":"2021-02-11T16:56:30Z","text":"Hi! Thank you so much for your review. We are excited to hear Kinza was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"ZEERAJA 1985"},"datePublished":"2021-02-10T02:28:52.408Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Had a great experience with the staff. Came in to see if my sunglasses can be repaired. The assistant manager Kinza took her time and not only did she repair my frames, she popped out my lenses and thoroughly cleaned everything. They look like they are brand new. She is also very personable, definitely an asset to this store!","comment":{"@type":"Comment","name":"","datePublished":"2021-02-10T15:41:39Z","text":"Hi! Thank you so much for your review. We are excited to hear Kinza was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"O Bo"},"datePublished":"2021-02-06T02:36:20.297Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I took my son here to get his glasses, not expecting much from a national franchise store - but WOW! This is one of the best eye glass stores I've ever been to! The store is clean and feels new. They have a wide selection on eye glasses frames and the service is better than excellent! All the staff are very friendly and professional. We had to go back several times and every time it was very easy and pleasant.\n\nThe optometrist next door is also very good. We had a bad prescription from somewhere else and ended up having to do a new exam, with a new prescription. Lenscrafters changed the new lens for us with no question asked (it was within a week). I would recommend their eyewear protection plan too.\n\nThis place is top notch!!","comment":{"@type":"Comment","name":"","datePublished":"2021-02-08T17:12:51Z","text":"Hello O, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Andy M"},"datePublished":"2021-02-05T20:32:37.02Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Just wanted to give compliments Katrina. I had a unique situation where I needed a cheap pair of glasses to read with for 3 months while I wait for Cataract surgery. She was amazing - really helpful - got me a well-fitting pair of glasses for FREE with insurance. She is a great listener and problem solver!","comment":{"@type":"Comment","name":"","datePublished":"2021-02-08T21:37:39Z","text":"Hi! Thank you so much for your review. We are excited to hear Katrina was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Celeste Benson"},"datePublished":"2021-02-03T01:48:00.352Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-02-03T14:47:48Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Billu Bv"},"datePublished":"2021-01-30T02:32:29.102Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Amazing service 🥰🥰","comment":{"@type":"Comment","name":"","datePublished":"2021-02-01T19:47:12Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Matthew Hanson"},"datePublished":"2020-12-17T00:03:46.014Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"The hours on their website say they're open until 8 pm. Showed up here at 6:55 pm and they refused to let me in.","comment":{"@type":"Comment","name":"","datePublished":"2020-12-17T14:27:00Z","text":"Thank you for your review. We are sorry to hear that your experience at LensCrafters did not meet your expectations. We strive to deliver the best service in the industry. Please go to https://www.luxotticacustomercare.com/lenscrafters to follow up so we can work to correct this issue."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Pat Shea"},"datePublished":"2020-08-12T23:38:01.032Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Excellent experience!","comment":{"@type":"Comment","name":"","datePublished":"2020-08-13T16:56:09Z","text":"Great to hear! We appreciate your review and hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Steve Pearlman"},"datePublished":"2020-07-15T17:57:43.197Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Outstanding service. I damaged my glasses and Douglas went above and beyond to help me get replacement glasses. During these challenging times, I truly appreciated his attention and help.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Cody Ling"},"datePublished":"2020-02-06T18:18:22.652Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"What a joke store. They spend all this money on a new location and still have problems.\n\nIn summary, here's what happened. I went to their store to and spent 3 hours finding the perfect pair of sunglasses in the 2 week of December. Told the sunglasses would arrive in 3-5 business days. The sales rep who helped me there was pretty awesome and patient with me. That said, the rest was out of his hands. They arrive 3 weeks later. I go back to the store to determine they have an imperfection - another hour at least. Then I wait 6 weeks for them to determine that they product has been discontinued. What a joke. So, I was offered $50 to keep the product. When I begrudgingly said that's fine, I was then told I couldn't receive the $50 because I got these through my vision plan with no out of pocket cost at Lenscrafters (despite obviously paying for vision insurance). Since I purchased a protection plan, they offered to refund me that amount ~$35 as a courtesy (without invalidating my protection plan)\n\nWell, I was irate then. So my only other options were to return the full product (for no refund because it was through my vision plan), or take the $35, and obviously I couldn't go elsewhere because the insurance year has passed so that benefit lapsed.\n\nWhat a bunch of jokers. Every time you think this company is going to get better, then just completely fall on their face and this location is no different because despite the fact that it's nice and new, they are still subject to poor governance and limiting policies. Their whole strategy is literally just buy all the brands so there's no way they're not making money even if you don't buy from lenscrafters (luxottica). And, oh yeah, they definitely provide products with defects on the regular.\n\nGo straight to the manufactuer for sunglasses. I'm not impressed with their prescription glasses operation either. If you need prescription glasses and don't have insurance - warby parker I'm sure will give you a better experience and probably product though I've personally never used them.\n\nCheers! Here's to hoping Warby Parker, Amazon, or some other better customer service outfit puts you all out of business.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Peter Scampavia"},"datePublished":"2020-02-05T02:48:15.011Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Friendly staff at the LensCrafters they fix my Glasdee","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Christopher Eirkson"},"datePublished":"2020-01-04T19:14:13.428Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Fantastic and friendly service. I dropped by after a lens string broke and they were happy to help.","comment":{"@type":"Comment","name":"","datePublished":"2020-01-21T17:54:42Z","text":"Hi C E! Thank you for your positive feedback! We always try to go above and beyond for our customers. We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ernie Chou"},"datePublished":"2020-01-01T17:34:05.787Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Came in on New Year’s Day after sitting on my glasses by mistake. This was the second place I came to after a failed attempt at Target Optics. Travis was there to save the day! He was professional, pleasant and very knowledgeable. He was able to repair my glasses in minutes. My glasses feel like they are new out of the box!!! Thank you, Travis!!! 🙏🙏🙏🙏🙏","comment":{"@type":"Comment","name":"","datePublished":"2020-01-22T16:16:55Z","text":"Hi Ernie! Thank you for your review. We are excited to hear Travis was able to help make your experience at LensCrafters a great one. We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Gailius Draugelis"},"datePublished":"2019-08-15T02:59:02.114Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Excellent service. Great selection. Modern. No up-selling - they make you feel at ease and this helps you make decisions about your next set of frames (great selection). I've been to Pentagon City - the one in Ballston Quarter is better - newer, more selection, modern look - you feel less like you are in a glasses factory. The professionals there take time to work on your needs and are flexible. Dr. Steer next door is efficient and professional with modern equipment. So if your insurance works - the combination is perfect. Haven't gotten my lenses with the new prescription yet but expect nothing but good news, given the care and attention provided to me and my complicated case. Shout out to Travis Massenburg, Team Lead - Thank you!","comment":{"@type":"Comment","name":"","datePublished":"2019-09-03T14:14:01.982Z","text":"Hi Gailius Draugelis! Thank you for sharing your experience. We appreciate the review and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Robert"},"datePublished":"2017-10-07T19:57:57.156Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Called multiple times asking about eye exams and was transferred to a voicemail each time. I explained that no one was picking up each time and they just transfered me until finally a very rude employee said they're on lunch and to call back in 30 min, then burped really loud into the phone. They should've told me from the begining they weren't there instead of wasting my time and just being rude.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Steven Braxton"},"datePublished":"2016-12-03T20:34:02.627Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great experience with Dayvon Henry\nI took my 70 year old mother in for new classes. Simply, Dayvon was very patient even when I was finding it hard to. He explained everything throughly and gave great advise. Thank you Lens Crafters!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ryan Maddock"},"datePublished":"2016-08-25T20:44:24.814Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ellis Hershkowitz"},"datePublished":"2016-06-05T19:06:46.418Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"April McGuire"},"datePublished":"2015-05-03T19:45:15.64Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I unintentionally sat on my eyeglasses this morning. My backup glases were a few years old and not nearly as good. The first place I thought of to resolve my problem was LensCrafters at Ballston Common Mall, Virginia where I have done business before. Within 15 minutes my broken glasses were fixed with new stylish frames [on sale]. I was then able to use them to shop for a couple of hours throughout the Mall until my new prescription glasses [on sale] were assembled. Your employees were courteous, professional, and a life saver for me. I thanked them over and over again, as I was to be on vacation in Europe in a week. And, this all happened on a Sunday. Thank you LensCrafters for being there and having such a wonderful staff!! : ) : )","comment":{"@type":"Comment","name":"","datePublished":"","text":""}}]</script><script type="application/ld+json">[{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Dean"},"datePublished":"2025-03-08T00:52:55.511Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"This place fixed my aviator nose pads in under 5 minutes with no charge!!! 100% recommend. The staff is very nice and helpful.","comment":{"@type":"Comment","name":"","datePublished":"2025-03-09T01:18:09.756Z","text":"Thank you for your review! \nWe are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. \nWe hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Desiree Soumoy"},"datePublished":"2025-03-07T22:08:01.528Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"My teenage son brought his broken sunglasses here and the staff was incredibly kind. They fixed his glasses while he waited! Absolutely incredible service!! 10/10 recommend!! Thank you LensCrafters!!","comment":{"@type":"Comment","name":"","datePublished":"2025-03-08T06:56:00.445Z","text":"Thank you for your review! \nWe are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. \nWe hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Tamar Sautter"},"datePublished":"2025-03-07T00:04:41.765Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great customer service and fantastic deals. James listened to what I wanted, showed me some frames, and got me all taken care of.","comment":{"@type":"Comment","name":"","datePublished":"2025-03-07T06:35:09.494Z","text":"Thank you for your review! \nWe are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. \nWe hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Victor Mendoza"},"datePublished":"2025-02-20T22:36:54.613Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2025-03-05T18:39:38.82Z","text":"Thank you for your review! \nWe are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. \nWe hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Dara Zahra"},"datePublished":"2025-02-18T04:22:34.403Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Boris was amazing! He recommended frames that would complement my heavy prescription, and all of his picks were stylish! He was patient in teaching me about the transition-lense options, and helped be understand my insurance discount and overall costs. He also sold me on getting the coverage, which seems like a good benefit for a person like me that is rough on my glasses. 10/10, I recommend this business!","comment":{"@type":"Comment","name":"","datePublished":"2025-02-19T03:14:30.647Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"John De Los Rios"},"datePublished":"2025-02-10T20:46:24.433Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2025-02-11T05:10:38.625Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Donna De Julius -Powell"},"datePublished":"2025-02-10T02:31:52.135Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Nhat is the most professional, kind, and experienced person I've ever met. So happy with my glasses!","comment":{"@type":"Comment","name":"","datePublished":"2025-02-11T01:42:14.874Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"M"},"datePublished":"2025-02-08T19:04:06.454Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Phenomenal experience and very friendly. Nhat did a great job fixing my glasses.","comment":{"@type":"Comment","name":"","datePublished":"2025-02-09T06:10:09.421Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Philip Kao"},"datePublished":"2025-02-03T20:02:32.997Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Boris fixed my glasses. He was awesome.","comment":{"@type":"Comment","name":"","datePublished":"2025-02-04T05:16:03.637Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Phil"},"datePublished":"2025-01-25T16:00:04.112Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Accomplished the impossible and fixed my sunglasses","comment":{"@type":"Comment","name":"","datePublished":"2025-01-26T04:02:31.913Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Antony Washington"},"datePublished":"2025-01-09T17:26:32.18Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Customer Service here is awesome .","comment":{"@type":"Comment","name":"","datePublished":"2025-01-10T03:25:24.89Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Bo Miller"},"datePublished":"2024-12-19T16:48:56.754Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"James was incredibly helpful. Highly recommend this store if you want quick care and service.","comment":{"@type":"Comment","name":"","datePublished":"2024-12-20T03:04:42.999Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"G J"},"datePublished":"2024-12-18T01:16:07.95Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great experience this morning. Top notch customer service and competent staff. Will definitely go there again for all my glasses-related needs.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jonathan Saenz"},"datePublished":"2024-12-08T15:09:48.893Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-12-09T14:25:15.303Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jeanne Valk"},"datePublished":"2024-12-06T18:51:52.56Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Nhat was wonderful and so kind! They fixed up my Bvlgari sunglasses free or charge and made my whole day! They’ve also got a great assortment of designer goodies that I’ll be coming back to check out!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Philip"},"datePublished":"2024-11-29T17:47:57.35Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Received excellent service today!","comment":{"@type":"Comment","name":"","datePublished":"2024-12-10T18:24:51.479Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Mary Hanna"},"datePublished":"2024-11-27T23:02:27.089Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Boris was extremely helpful and patient and provided stellar customer service with our purchase of three sets of lenses. Thank you!","comment":{"@type":"Comment","name":"","datePublished":"2024-12-04T21:00:09.581Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Nathan Ellinwood"},"datePublished":"2024-11-25T00:42:08.956Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Nhat was amazing! For someone who has never worn glasses before, he was very patient and helped me pick out the perfect ones! Highly recommend!","comment":{"@type":"Comment","name":"","datePublished":"2024-11-25T21:39:29.702Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"David Norman"},"datePublished":"2024-11-24T21:49:51.428Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Nhat provided me fast and efficient customer service today. I love my new glasses!","comment":{"@type":"Comment","name":"","datePublished":"2024-12-04T20:05:03.43Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Her Story"},"datePublished":"2024-11-14T04:55:13.798Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Did not receive services here but saw they did glasses repair. Walked in and the manager was so helpful! She had just the part I needed & fixed my glasses for me right there, even though I was not a client. Excellent customer service!","comment":{"@type":"Comment","name":"","datePublished":"2024-11-14T18:53:09.203Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Alexandra Boarts"},"datePublished":"2024-11-07T19:45:07.405Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"This team is awesome!! I dropped off a pair of sunglasses for some pretty major repairs and they completed them in less than an hour! So kind too","comment":{"@type":"Comment","name":"","datePublished":"2024-11-11T20:03:21.056Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Tom Thumb"},"datePublished":"2024-11-03T21:58:55.749Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Always very nice staff!","comment":{"@type":"Comment","name":"","datePublished":"2024-11-05T20:57:59.007Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Glasgow Kiss"},"datePublished":"2024-10-15T16:08:20.915Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Amazing assistance and friendly professionals","comment":{"@type":"Comment","name":"","datePublished":"2024-10-15T19:11:43.64Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Arturo Atherly"},"datePublished":"2024-10-11T16:59:40.123Z","reviewRating":{"@type":"Rating","ratingValue":"2","bestRating":"5"},"reviewBody":"Went to this location for a lens replacement. I had a few questions for the person that serviced me, he was less than enthusiastic about helping me out. I left under appreciated and under served","comment":{"@type":"Comment","name":"","datePublished":"2024-10-14T14:54:12.59Z","text":"Thank you for your review. We are sorry to hear that your experience at LensCrafters did not meet your expectations. We strive to provide the best customer service in the industry. Please go to https://luxotticacustomercare.com/lenscrafters/careform so we can work to correct this issue for you."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Nick Frazetta"},"datePublished":"2024-10-09T14:47:32.675Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great service","comment":{"@type":"Comment","name":"","datePublished":"2024-10-14T15:51:42.528Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Karen D"},"datePublished":"2024-10-05T18:05:23.966Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Really wonderful service. They helped fix my glasses and did a great job.","comment":{"@type":"Comment","name":"","datePublished":"2024-10-09T20:02:38.871Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jack Rasmussen"},"datePublished":"2024-09-20T17:03:11.772Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Super fast service, fixed my sunglasses free of charge","comment":{"@type":"Comment","name":"","datePublished":"2024-09-25T18:31:07.939Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Katrina Mercer"},"datePublished":"2024-09-14T23:35:27.271Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Thanks James! I appreciate you staying a bit late to finish my purchase!","comment":{"@type":"Comment","name":"","datePublished":"2024-09-16T14:30:14.936Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Gary Sullivan"},"datePublished":"2024-08-28T19:23:22.698Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"If you’re not familiar with the layout finding the business would be a problem. LensCrafters has a separate entry than the optometrist facility. They are next door to each other. Convenient location for area residents and walkers","comment":{"@type":"Comment","name":"","datePublished":"2024-08-29T05:11:46.887Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Paresh Dashore"},"datePublished":"2024-08-24T20:04:26.613Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Hassan has been really amazing. He helped us with selecting really good glasses for my wife and also helped fix my own. Very friendly and supportive.","comment":{"@type":"Comment","name":"","datePublished":"2024-08-25T07:22:37.193Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Phifer Turner"},"datePublished":"2024-08-12T19:00:29.355Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great experience. Friendly and professional. Fixed my old glasses in a few minutes and I was able to find some new ones that fit my budget. Will come back again.","comment":{"@type":"Comment","name":"","datePublished":"2024-08-13T03:58:20.807Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Maha Abdelkader"},"datePublished":"2024-08-04T16:31:13.2Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Wonderful Staff and amazing service!\nThank you so much for your help today.","comment":{"@type":"Comment","name":"","datePublished":"2024-08-05T01:58:33.729Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Zohreh Mirafzali"},"datePublished":"2024-07-30T19:43:53.82Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I had great experience at Lens Crafter ballston in arlington VA. Amy was very thoughtful and helpful with good customer service. I had great experience at that store.","comment":{"@type":"Comment","name":"","datePublished":"2024-07-31T04:03:52.552Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Erika Landayan"},"datePublished":"2024-07-24T19:47:11.603Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Stopped in and neither of the gentlemen in the store greeted me nor offered to help in any way. When I asked questions, I was met with curt responses. I left and went straight to the location in Fairfax, and had a much better experience there.","comment":{"@type":"Comment","name":"","datePublished":"2024-07-25T06:46:58.84Z","text":"Thank you for your review. We are sorry to hear that your experience at LensCrafters did not meet your expectations. We strive to provide the best customer service in the industry. Please go to http://ms.spr.ly/6266lXwmg so we can work to correct this issue for you."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Walter Lewis"},"datePublished":"2024-07-17T19:54:48.133Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Matt, the optician who answered my phone inquiry looked up my account and provided me with all of the information I needed before I visited the store. He was also super nice about it. Boris, the optician who helped me pick out my glasses was also terrific. He was very patient and kind while I tried on, let's just say 'several' frames before landing on the right ones. Then he crunched all the numbers to determine the best deal for me based on insurance versus a coupon I had. Very happy with the great customer service I received.","comment":{"@type":"Comment","name":"","datePublished":"2024-07-18T04:15:38.899Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kaley Nash"},"datePublished":"2024-07-15T21:29:36.341Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Fixed my sunglasses free of charge. Nicest service ever!!!","comment":{"@type":"Comment","name":"","datePublished":"2024-07-16T09:46:00.515Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Brian Murphy"},"datePublished":"2024-07-08T17:41:07.701Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Boris personifies excellence in customer service. He diligently researched and worked with my insurance company and and me to gain more benefits and save me hundreds of dollars. Thanks so much, Boris!","comment":{"@type":"Comment","name":"","datePublished":"2024-07-09T02:56:43.286Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Sydney Martini"},"datePublished":"2024-07-03T18:19:58.699Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I went in with a couple of questions about getting some repairs done on my sunglasses and Katrina was super helpful with recommendations as well as helping me fix my sunglasses!","comment":{"@type":"Comment","name":"","datePublished":"2024-07-04T03:42:30.326Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Maryiam Shammam"},"datePublished":"2024-06-26T20:57:03.597Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Stopped in to have two pairs of sunglasses repaired. The employees worked quickly and had them repaired in less than 10 minutes and for no cost! They also have an incredible selection of high end frames and sunglasses. Highly recommend stopping here for any of your glasses needs.","comment":{"@type":"Comment","name":"","datePublished":"2024-06-28T09:38:11.589Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Shannon Bartonico"},"datePublished":"2024-06-24T13:44:39.325Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Katrina was an absolute lifesaver this morning, fixed my glasses so quickly with the BEST customer service I’ve had in awhile. I’d be blind without her today (really). I really appreciate her work, thank you so much!","comment":{"@type":"Comment","name":"","datePublished":"2024-06-25T00:56:13.574Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Thomas Greene"},"datePublished":"2024-06-23T16:49:10.321Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Nhat in the store was super friendly and helpful. Highly recommend this location for anyone that needs repair or new glasses.","comment":{"@type":"Comment","name":"","datePublished":"2024-06-24T01:52:57.458Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Tyler Anderson"},"datePublished":"2024-06-15T19:22:25.829Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very helpful and friendly service and they helped me replace a rubber piece I was missing on my sunglasses for free!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Dylan Taylor"},"datePublished":"2024-06-14T15:42:36.721Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Helped me fix my glasses!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"spencer talley"},"datePublished":"2024-06-09T18:22:13.006Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Adriana is the best!","comment":{"@type":"Comment","name":"","datePublished":"2024-06-10T02:56:41.968Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Connor McCulloch"},"datePublished":"2024-06-06T17:16:46.75Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great experience. The staff was very helpful.","comment":{"@type":"Comment","name":"","datePublished":"2024-06-07T03:01:11.107Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Courtney Wagner"},"datePublished":"2024-06-02T19:56:42.588Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I’m not a customer here but I brought my glasses in to get fixed after my frame was bent. Adriana was so kind and fixed them in less than five minutes for me, free of charge. Lesson learned: don’t leave your glasses in a hot car!","comment":{"@type":"Comment","name":"","datePublished":"2024-06-04T06:09:15.8Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Juan Dromgoole"},"datePublished":"2024-05-20T20:23:20.076Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Boris is great. Thank you for everything!","comment":{"@type":"Comment","name":"","datePublished":"2024-05-21T03:31:59.402Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Graeme Mjehovich"},"datePublished":"2024-05-18T20:54:56.08Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-05-19T06:12:35.097Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"John McCulloch"},"datePublished":"2024-05-15T17:13:54.377Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-05-16T02:48:05.8Z","text":"Thank you for your review. We are sorry to hear that your experience at LensCrafters did not meet your expectations. We strive to provide the best customer service in the industry. Please go to http://ms.spr.ly/6266YkKBr so we can work to correct this issue for you."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Timothy Lynch"},"datePublished":"2024-05-09T20:53:31.104Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The folks at Ballston LensCrafters knew their stuff while treating me with care and kindness. Unless Harry Potter and his little friends can magically change my vision back to 20/10, I don't know why I'd go anywhere else!","comment":{"@type":"Comment","name":"","datePublished":"2024-05-10T08:15:19.619Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Rylee Smith"},"datePublished":"2024-05-09T15:56:30.935Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Katrina was super helpful with adjusting my sunglasses!","comment":{"@type":"Comment","name":"","datePublished":"2024-05-10T06:00:22.366Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Mari Smith"},"datePublished":"2024-05-07T21:28:25.185Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I love this location. I always have a great time whenever I go and the employee who helped me this time around was named Nhat. He’s an absolute gem and we had so much fun laughing together while I was trying on frames. The whole staff was very pleasant and knowledgable!","comment":{"@type":"Comment","name":"","datePublished":"2024-05-08T04:41:56.077Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"BrokenDreamer248"},"datePublished":"2024-05-05T19:51:40.102Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Everyone there worked really hard to help me cause my insurance wasn't showing up so a staff member went to the vision doctor next door to figure out which insurance I needed to file under. thank you so much.","comment":{"@type":"Comment","name":"","datePublished":"2024-05-06T03:24:57.516Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"A Wellington"},"datePublished":"2024-04-29T13:27:24.69Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Nhat is a gem! Great personality and salesman! I enjoyed my buying experience.","comment":{"@type":"Comment","name":"","datePublished":"2024-04-30T02:54:09.56Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Charlie Kerrigan"},"datePublished":"2024-04-28T15:59:47.421Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Fixed my sunglasses right when they opened. Very helpful would recommend","comment":{"@type":"Comment","name":"","datePublished":"2024-04-29T02:08:53.454Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ang"},"datePublished":"2024-04-27T00:36:45.346Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Absolutely amazing experience! I came here with my grandparents before to help them get their glasses and Amy helped us at the time. She was incredibly sweet and helpful!\n\nThis time I went by myself to get a pair of glasses for myself, and Nhat and Katrina helped me out. Both of them were incredible! They went above and beyond to help me get the glasses that looked the best on me and took into consideration my insurance coverage, and what would be best for me. I absolutely love this specific location (Ballston) and I would recommend everyone and their grandparents to come here!! Thank you Amy, Nhat, and Katrina for all your help and kindness!!!!!","comment":{"@type":"Comment","name":"","datePublished":"2024-04-27T11:44:42.089Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Catherine Lovelady"},"datePublished":"2024-04-12T20:26:40.444Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-04-13T04:21:08.69Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Phil Rea"},"datePublished":"2024-04-12T17:35:55.221Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Took a pair of glasses in to see if they did repairs. They were in 4 pieces. Not an easy repair. Fixed & no charge while i waited. Exceptional service to say the least.","comment":{"@type":"Comment","name":"","datePublished":"2024-04-13T02:45:07.305Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Lauren Shaman"},"datePublished":"2024-04-11T16:42:44.701Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Amy at Lens Crafters was so helpful! I lost a screw on my sunglasses and Amy found a replacement screw and polished my glasses. All super quickly and helpfully!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Sean T"},"datePublished":"2024-04-09T22:05:49.572Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Dayline did more for my glasses than the place I bought them from, lovely people that know their stuff","comment":{"@type":"Comment","name":"","datePublished":"2024-04-10T05:15:11.712Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Andy Star"},"datePublished":"2024-03-24T17:13:04.955Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Thanks Adriana and Nhat for your amazing service!","comment":{"@type":"Comment","name":"","datePublished":"2024-03-25T03:04:50.327Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Alix Beith"},"datePublished":"2024-03-15T18:00:53.295Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I had a great experience at this store. The staff were super helpful, clearly explaining how to go about ordering a new lens to replace my broken one. And, when I came back to ask them to put the new lens in, they did it with smiles and for free! Thank you!","comment":{"@type":"Comment","name":"","datePublished":"2024-03-16T01:23:39.612Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ruzel Jimenez torrico"},"datePublished":"2024-03-14T15:15:21.685Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-03-14T20:49:56.928Z","text":"Thanks for your review! We look forward to seeing you again! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Willy van der Colff"},"datePublished":"2024-03-04T17:53:54.533Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great service given with a smile . Much appreciated","comment":{"@type":"Comment","name":"","datePublished":"2024-03-05T06:48:43.218Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"J C Jones"},"datePublished":"2024-02-26T20:34:06.524Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Exemplary customer service and a huge variety of frames from which to choose at the Ballston Quarter location. Dawn spent close to 2 hours with me, not only assisting in the selection of eyeglass frames, but also making a half dozen calls to figure out an insurance blip. Boris was also very helpful with his opinions and assistance. Cannot recommend anymore highly!","comment":{"@type":"Comment","name":"","datePublished":"2024-03-07T16:50:18.51Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ariana o"},"datePublished":"2024-02-16T22:15:20.875Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great store, felt welcome and great customer service.","comment":{"@type":"Comment","name":"","datePublished":"2024-02-17T03:26:43.014Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"skye smith"},"datePublished":"2024-02-15T20:49:03.166Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Sayed and Katrina were quick, efficient, and extremely helpful","comment":{"@type":"Comment","name":"","datePublished":"2024-02-16T03:46:12.605Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Lee"},"datePublished":"2024-02-15T17:06:58.416Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"My glasses got crushed at a concert and I just walked right in and they fixed me right up","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"David Robinson"},"datePublished":"2024-02-15T14:40:20.804Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Saeed and Ms. Katrina are awesome and very helpful. Super friendly from the time I walked in the door. My glasses were messed up because I sat on them. Saeed quickly did an adjustment and gave me amplifying information about my insurance plan on my glasses (which was very helpful because I didn’t know all the details) and had me on my way in under 15 minutes. Best LensCrafters experience so far!","comment":{"@type":"Comment","name":"","datePublished":"2024-02-16T06:07:43.361Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"charles Long"},"datePublished":"2024-02-03T18:37:52.461Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Adriana and Katrina went above beyond to adjust my daughters glasses to make them comfortable on her face. 10 out 5 stars!","comment":{"@type":"Comment","name":"","datePublished":"2024-02-04T08:37:40.02Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Gimar Trinidad"},"datePublished":"2024-02-02T16:49:09.406Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Lenscrafters is awesome. The staff is very nice. Highly recommended🫶🏽","comment":{"@type":"Comment","name":"","datePublished":"2024-02-03T06:58:19.87Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Rob MacDonald"},"datePublished":"2024-01-19T00:31:18.743Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Simply amazing, stayed open late for me and I love the glasses win-win!","comment":{"@type":"Comment","name":"","datePublished":"2024-01-19T01:42:53.35Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Hong Mu"},"datePublished":"2024-01-05T16:25:24.021Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"They have atrocious service at this place. After confirmed with the front desk staff there was an open appointment, I ran in there on time. But they said the appointment was not made when I arrived and lied about calling me back, while I did not get any call from them. A total waste of my time and lesson learned that for eye exams a crabby place in a mall is not the one to go for.","comment":{"@type":"Comment","name":"","datePublished":"2024-01-08T16:34:15.586Z","text":"Thank you for your review. We are sorry to hear your experience at LensCrafters did not meet your expectations. We strive to train our associates to be the best in the marketplace. Please go to http://ms.spr.ly/6265il9Wb so we can follow up and redirect your concern to appropriate person. "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"SilentZ"},"datePublished":"2023-12-31T18:33:42.256Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Nhat was wonderful, extremely helpful","comment":{"@type":"Comment","name":"","datePublished":"2024-01-01T07:06:29.745Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ryan"},"datePublished":"2023-12-14T22:18:17.337Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Just needed a new screw and Katrina replaced it, no charge, adjusted the nose pieces, cleaned the lenses, and gave me a carrying pouch. She was very friendly and said I could come back if I needed more adjustments.","comment":{"@type":"Comment","name":"","datePublished":"2023-12-15T03:38:36.649Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Nelson"},"datePublished":"2023-12-11T15:01:59.495Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Just a bunch of product pushers, if your not buying anything they treat you different","comment":{"@type":"Comment","name":"","datePublished":"2023-12-11T16:40:36.277Z","text":"Thank you for your review. We are sorry to hear your experience at LensCrafters did not meet your expectations. We strive to train our associates to be the best in the marketplace. Please go to http://ms.spr.ly/6266iT7Ea so we can follow up and redirect your concern to appropriate person. "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jane Prompeng"},"datePublished":"2023-12-10T06:50:26.916Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Ms. Katrina and her crew are ALWAYS Welcoming, Well informed, helpful & most of all - Efficient. The store is so clean, with a vast number of options for brands, styles, etc. I ended up getting a pair of prescription shades today, excited to pick up the finished product. My partner and I both got our glasses adjusted as well. Overall, wonderful and seamless experience. 10/10\n\nThese weren’t my first pair of glasses from this specific store, and it won’t be my last! So if you’re LOOKING, look no further than Ballston LensCrafters.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Justin Chiles"},"datePublished":"2023-12-04T18:06:26.382Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Sewell Truitte"},"datePublished":"2023-11-30T21:35:39.662Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I just bought 2 pairs of glasses from this location. I was assisted by Nhat. Great customer service. Glasses arrived after about 10 days. There was a holiday weekend in there so they may have come sooner. When I picked them up the person helping me took the time to adjust them for me. Great experience all around.","comment":{"@type":"Comment","name":"","datePublished":"2023-12-01T03:09:47.474Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Sara Holsten"},"datePublished":"2023-11-07T22:07:17.518Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"We came in for some small adjustments and repairs to my and my partner's glasses. Nhat was so welcoming and made quick work of the necessary work. Thank you!","comment":{"@type":"Comment","name":"","datePublished":"2023-11-08T03:44:13.645Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Reed Aiken"},"datePublished":"2023-11-07T22:06:20.123Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"A wonderful, clean friendly store - and Nhat is a terrific optician! Easy parking to access your glasses needs!","comment":{"@type":"Comment","name":"","datePublished":"2023-11-08T03:46:32.646Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ceci Castro"},"datePublished":"2023-10-16T10:35:42.407Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I recently went to LensCrafters in Ballston Quarter and had the most amazing experience. Adriana was so helpful and made sure I got the best glasses picked out!!! Adriana is awesome!!","comment":{"@type":"Comment","name":"","datePublished":"2023-10-17T14:26:45.63Z","text":"*Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"da boi"},"datePublished":"2023-10-04T20:30:43.882Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"My experience was great. It was incredible customer service. They were very nice and I would definitely go back again.","comment":{"@type":"Comment","name":"","datePublished":"2023-10-05T03:32:05.344Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Christy Sitter"},"datePublished":"2023-09-24T17:16:31.658Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Nhat was so kind, helpful and fixed my glasses easily after I stepped on them. Highly Recommend!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Madelyn Mahoney"},"datePublished":"2023-09-15T18:13:00.75Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Their glasses selection is unbelievable . So many options and really stylish options. They fixed my rayban for free.. such kind staff, can’t recommend enough","comment":{"@type":"Comment","name":"","datePublished":"2023-09-15T22:05:54.871Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Katherine Hall"},"datePublished":"2023-09-14T17:26:21.764Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great service!","comment":{"@type":"Comment","name":"","datePublished":"2023-09-14T18:19:53.525Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!\n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"William Straub"},"datePublished":"2023-09-13T14:45:38.096Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Hassan is amazing 5 stars!\n\nTook care of me quickly with my financial and style considerations in mind!","comment":{"@type":"Comment","name":"","datePublished":"2023-09-13T17:52:08.094Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Mai Le"},"datePublished":"2023-09-09T15:55:47.734Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I came in hoping to fix a pair of Ray-Bans - one of the screws had fallen out. Hassan, the Assistant Manager, fixed them promptly and didn’t even charge. Thanks so much for your help!","comment":{"@type":"Comment","name":"","datePublished":"2023-09-11T20:45:42.047Z","text":"Thank you for your feedback! We are happy to hear about your positive experience and look forward to serving you! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Bernard Piper"},"datePublished":"2023-08-28T14:35:58.253Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"As others have already noted, the customer service is outstanding, which is a cherished quality this day. Katrina was tenacious at fixing a crooked screw in my glasses that I was unable to properly tighten. It was extremely appreciated and helped give a few more miles to my glasses. This is the place to go if you want quality service!!","comment":{"@type":"Comment","name":"","datePublished":"2023-08-29T00:17:43.318Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"jeffrey irwin"},"datePublished":"2023-08-19T14:55:21.059Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Excellent service and everything was so simple!","comment":{"@type":"Comment","name":"","datePublished":"2023-08-22T19:26:44.07Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Gregory Malecha"},"datePublished":"2023-08-18T14:59:08.777Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2023-08-18T15:16:19Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Deanna Hayden"},"datePublished":"2023-08-17T19:38:25.43Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Rachel was fantastic!!! She fixed my glasses when I was in a pinch. Thank you so much.","comment":{"@type":"Comment","name":"","datePublished":"2023-08-17T23:15:25Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Alex Partridge"},"datePublished":"2023-08-11T22:19:08.895Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Came in with a pair of glasses I bought online that didn’t fit. The technician fixed them up in less than 15 minutes for free, and now they fit great! Very impressed","comment":{"@type":"Comment","name":"","datePublished":"2023-08-11T22:33:14Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Boris Aguirre"},"datePublished":"2023-08-08T19:45:29.647Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2023-08-08T20:25:22Z","text":" Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Beth Smith"},"datePublished":"2023-08-03T18:42:59.433Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Katrina the store manager at Ballston, was efficient, kind, friendly, knowledgeable and super helpful. I got in and out in 35 mins, ordering 2 pairs of glasses and appreciated her awesome customer service!","comment":{"@type":"Comment","name":"","datePublished":"2023-08-03T23:05:36.887Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jasmine Mondshine"},"datePublished":"2023-07-31T19:39:04.643Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2023-08-01T20:51:14.637Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Steven Russell"},"datePublished":"2023-07-28T15:39:58.717Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Had a great experience with Sayed at the Wilson Blvd location. He listened carefully to my senior mother and made good suggestions based on her budget and preferences.","comment":{"@type":"Comment","name":"","datePublished":"2023-07-28T15:53:31Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Allison Hemsing"},"datePublished":"2023-07-28T11:46:11.006Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I came in looking to get my eyeglasses fixed. Both the arms had snapped off and I was not confident they were going to be able to be repaired. Thankfully, they were able to fix them free of charge!","comment":{"@type":"Comment","name":"","datePublished":"2023-07-28T13:59:09Z","text":" Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again.\n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Debapriyo Paul"},"datePublished":"2023-07-23T20:15:42.114Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great Customer service! I recently visited this place when the frame of my glasses got bent. As soon as it showed the frame to the people at the store, they immediately took it and were able to fix it back to like new! They didn't even charge me anything for it. Highly recommend for the excellent service!!","comment":{"@type":"Comment","name":"","datePublished":"2023-07-24T18:50:58Z","text":" Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again\n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Amar Panray"},"datePublished":"2023-07-15T20:09:53.846Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"A very kind gentleman called Nhat fixed my glasses for free.","comment":{"@type":"Comment","name":"","datePublished":"2023-07-20T02:39:39Z","text":"Thank you for your feedback! We are happy to hear about your positive experience and look forward to serving you! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Casie Kiel"},"datePublished":"2023-07-13T20:03:37.461Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Wonderful experience!!","comment":{"@type":"Comment","name":"","datePublished":"2023-07-13T20:32:47Z","text":"Thank you for your review! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Steve Clark"},"datePublished":"2023-07-03T02:55:33.633Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I recently needed to order new glasses, being a Washington fan the Manager Katrina showed the perfect pair of frames that has the Washington color scheme. I need to also add that my prescription requires an aggressive lens and she was able to get me into a frame and lens that fit my needs/prescription even though Oakley brand has a lot of limitations on higher prescriptions. All in all the service was the best I've ever had in my several years of wearing glasses. I have already recommended this store and staff to several people. Keep up the great customer service Ballston LensCrafters! A very satisfied customer.","comment":{"@type":"Comment","name":"","datePublished":"2023-07-13T01:42:27Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"PB"},"datePublished":"2023-06-29T18:20:54.998Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Lenscrafters at Wilson B’lvd Arlington VA 22203 is located inside the mall adjacent to Steer Optical for eye exam making it absolutely convenient. Oscar was simply outstanding in his client service skills helping with trying out many frames and explaining well the details of the lenses ordered.","comment":{"@type":"Comment","name":"","datePublished":"2023-07-14T13:08:29Z","text":"We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Paula Cruickshank"},"datePublished":"2023-06-25T16:43:45.186Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very knowledgeable about making sure my new lenses will be the correct Rx.","comment":{"@type":"Comment","name":"","datePublished":"2023-06-27T00:50:13Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kara Westercamp"},"datePublished":"2023-06-23T21:09:21.659Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Such a great experience getting my glasses repaired. Will definitely keep coming here!","comment":{"@type":"Comment","name":"","datePublished":"2023-06-24T01:17:28Z","text":"Thank you for your feedback! We are happy to hear about your positive experience and look forward to serving you! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ucl Sha"},"datePublished":"2023-06-22T17:02:28.294Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Had to adjust the frame for the glasses I bought online from another store. The consultant immediately helped me out and took care of it within a few minutes. I appreciate your help a lot, thank you!","comment":{"@type":"Comment","name":"","datePublished":"2023-06-23T23:52:28Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Sean Lester"},"datePublished":"2023-06-18T16:19:19.302Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2023-06-22T20:36:02Z","text":"Thank you for your feedback! We are happy to hear about your positive experience and look forward to serving you! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Terry Summerson"},"datePublished":"2023-06-15T19:25:09.463Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Hasan and Josuay were amazing. They made the entire experience an amazing one. They truly cared about helping us and went the extra mile with their customer service.","comment":{"@type":"Comment","name":"","datePublished":"2023-06-16T15:48:24Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jeramy Inzunza"},"datePublished":"2023-06-11T13:50:23.513Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2023-06-21T01:43:39Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Eckhorst Karel"},"datePublished":"2023-05-26T21:49:56.688Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very professional, thorough but at the same time a nice environment and very polite and patient employees.","comment":{"@type":"Comment","name":"","datePublished":"2023-06-02T18:07:14Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Charlotte Henderson"},"datePublished":"2023-05-24T17:46:45.85Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Wonderful experience! Nhat was fantastic - helpful and patient.","comment":{"@type":"Comment","name":"","datePublished":"2023-06-05T21:16:31Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Billy Sands"},"datePublished":"2023-05-22T17:34:20.324Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I can't explain how greatful I am for all the help the staff provided me, specially Hassan and Katrina (forgive me if I wrote your name incorrectly) they were super nice, friendly and very understanding with my situation, sorry again for all the headaches but I just want you guys to know that I really appreciate all of your help! Thank you!","comment":{"@type":"Comment","name":"","datePublished":"2023-05-23T19:36:31Z","text":"Thank you for your feedback! We are happy to hear about your positive experience and look forward to serving you! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Pea Carter"},"datePublished":"2023-05-22T14:33:08.157Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The assistant manager was working when I went in to get my glasses fixed. One of my lenses popped out and I could not get that tiny screw back in. He was busy and said I could leave my glasses and pick them up in 20 minutes. Sure enough, in 20 minutes the glasses were fixed and when I went to pay, he said it was free of charge. I was shocked, but surprisingly pleased. I will definitely get my next exam here. My husband and son have been here for their eye exams and they said they enjoyed their experience and it didn’t feel like they were being upselled. I’m glad I also had a positive experience here.","comment":{"@type":"Comment","name":"","datePublished":"2023-06-06T15:42:38Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Monte Frenkel"},"datePublished":"2023-05-21T09:57:31.929Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great location. We went in for help with a lense issue and the staff was incredibly friendly and helpful, resolved the issue quickly and completely. Definitely a place we will go back to!","comment":{"@type":"Comment","name":"","datePublished":"2023-06-06T15:45:44Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Trina Price"},"datePublished":"2023-05-08T00:43:38.826Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Katrina at the Ballston store is knowledgeable, professional and kind.\nThank you.\nTrina P.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Yao"},"datePublished":"2023-05-02T18:53:16.609Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Impossible to find this place. It’s not on the M3 of Ballston quarter","comment":{"@type":"Comment","name":"","datePublished":"2023-06-13T15:39:22Z","text":"Thank you for your review. We are sorry to hear your experience at LensCrafters did not meet your expectations. We strive to meet all of our customer needs. Please go to http://ms.spr.ly/6268glmdn to follow up so we can redirect your concern to the appropriate person.\n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Seif El-Din Moussa"},"datePublished":"2023-04-22T19:10:11.368Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The team is great, the store has a great selection..Sonia is amazing. she takes her time to find the best options based on what I want without rushing.","comment":{"@type":"Comment","name":"","datePublished":"2023-05-26T03:04:17Z","text":"Hi! Thank you so much for your review. We are excited to hear Sonia was able to help make your experience in LensCrafters a great one. We look forward to seeing you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Sarah Moses"},"datePublished":"2023-04-20T19:35:55.074Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The salespeople at this store were EXTREMELY helpful! My son and I came in to choose prescriptions sunglasses for him and the staff was very informative and helped us process all the options! I will definitely be returning here when we need glasses again!","comment":{"@type":"Comment","name":"","datePublished":"2023-05-13T03:16:28Z","text":"Thank you for your review. Our associates are some of the best around and we are always happy to hear our customers feel the same! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Anh Ly"},"datePublished":"2023-04-20T19:30:07.548Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2023-05-13T03:15:21Z","text":"Thank you for your review! We look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Lois Rossi"},"datePublished":"2023-04-13T17:04:25.463Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Excellent experience with Dayline.","comment":{"@type":"Comment","name":"","datePublished":"2023-04-18T20:32:03Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ana Ayaba"},"datePublished":"2023-03-31T17:14:48.058Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I’m extremely pleased with my purchase after a year, both with the glasses purchased here and the service received over time which distinguishes this store from the others. Whenever the frame needed realignment or the screws became loose, the staff offered top support. Client relationship is outstanding- especially appreciated help from Dayline who was most professional and attentive to my needs. I’ll be going back for my next pair.","comment":{"@type":"Comment","name":"","datePublished":"2023-03-31T17:29:07Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"F T"},"datePublished":"2023-03-27T19:26:05.707Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Excellent customer service!!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kent Hummell"},"datePublished":"2023-02-26T19:01:06.791Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2023-03-06T17:19:05Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"P W"},"datePublished":"2023-02-25T18:32:58.817Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The customer service at this Lens crafter location is outstanding—above and beyond. In particular, Dayline was incredibly patient and helpful. I came in with a broken pair of glasses with an unusual prescription and after consulting with me about various options, she went through each of the frames in the store until she found a frame that would work/fit with my lenses. I left a short while thereafter with a new set of glasses. I am incredibly thankful. She is an outstanding employee and a rarity! Thank you Dayline!!!","comment":{"@type":"Comment","name":"","datePublished":"2023-03-03T19:21:10Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"MrDcrules"},"datePublished":"2023-02-12T21:47:53.197Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Hassan provided exemplary customer service and support. He helped to adjust a new pair of eyeglasses, was patient, and had some good wisdom on new glasses. I'll be back there soon. Great shop/management/selection.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"John Sheahan"},"datePublished":"2023-02-06T23:52:49.83Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Super friendly staff. I purchased a pair of glasses here a couple of years ago. The frames were damaged recently by accident and required some minor repairs. I brought them back in and they fixed them free of charge!","comment":{"@type":"Comment","name":"","datePublished":"2023-02-07T14:32:30Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Tom Gusdorff"},"datePublished":"2022-12-28T17:13:53.729Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very professional and friendly service. Great selection of frames","comment":{"@type":"Comment","name":"","datePublished":"2023-01-02T19:24:01Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"khaled Belrashed"},"datePublished":"2022-12-21T18:59:59.78Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"PATTY TOFTOY"},"datePublished":"2022-12-13T23:47:21.776Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Nhat, the optician at LensCrafters was very helpful, attentive, knowledgeable, professional and took the time to assist me in making the right choice of frames to pick from. I could not have asked for better service. Thank you!","comment":{"@type":"Comment","name":"","datePublished":"2022-12-19T20:26:12.6Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!\n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Stephen S"},"datePublished":"2022-12-09T21:29:11.289Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Katrina was extremely helpful with picking out a suitable frame. Highly recommend.","comment":{"@type":"Comment","name":"","datePublished":"2022-12-14T20:03:59Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Shwetha Chagala"},"datePublished":"2022-11-17T18:38:21.603Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Went to get new nose pads for my sunglasses and they were bent out of shape as well. Katrina fixed them up asap with the kindest demeanor. Terrific service! I was in and out within 15 mins and they didn’t charge. I’m so impaired and will be back when I need new glasses! Thank you!","comment":{"@type":"Comment","name":"","datePublished":"2022-11-22T20:21:37.192Z","text":"Thank you for your review. Our associates are some of the best around and we are always happy to hear our customers feel the same! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Lauren Herrmann"},"datePublished":"2022-11-14T21:01:04.528Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-11-18T18:12:01Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Thomas Swift"},"datePublished":"2022-11-12T21:12:07.402Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-11-16T20:33:45Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Neville Farooq"},"datePublished":"2022-10-13T16:32:38.07Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Katrina, Hasan, and Jessica have been nothing short of fantastic. All three of them are always incredibly helpful when I go in for glasses purchases, adjustments, or questions. They are always on top of their customer's needs and never lack precision in the process. I have never had someone help me understand things about my own glasses and vision the way this location has. The manager, Katrina, is an absolute blessing to a customer like myself. I have a very complicated prescription and multiple eye conditions, and she is SO helpful in making sure I am taken care of. Whether it is by explaining how glasses are made or just talking about how my day is going, she usually makes my day. If you are looking to go somewhere with a team that has attention to detail and cares about their customers, stop by this location and you will not be disappointed. Unless I relocate, I do not see myself going anywhere else for glasses because of Katrina and her team at this location.","comment":{"@type":"Comment","name":"","datePublished":"2022-10-13T16:58:04Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"dee carter"},"datePublished":"2022-10-11T00:38:58.024Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Today I experienced top notch customer service!! Katrina made an intelligent decision to rectify a manufacturing issue so I wouldn’t be inconvenienced and remain a satisfied customer. Also the store’s layout is very inviting! Switching from Pentagon to this location…Professional & Friendly…Sold!!","comment":{"@type":"Comment","name":"","datePublished":"2022-10-12T17:04:33Z","text":"Hi! Thank you so much for your review. We are excited to hear Katrina was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Michael Marrow"},"datePublished":"2022-09-15T14:31:08.453Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Had a bent frame and they fixed it for free. Would recommend!","comment":{"@type":"Comment","name":"","datePublished":"2022-09-19T20:45:00Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Tyler Powell"},"datePublished":"2022-09-10T17:44:03.634Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"So far I have been waiting for a month and I was told different promise dates on when I could pick them up I like lens crafters but I don’t know how glasses can take up to a month and a couple more days 😤","comment":{"@type":"Comment","name":"","datePublished":"2022-09-13T13:24:22.308Z","text":"Thank you for your review. We are sorry to hear your experience at LensCrafters did not meet your expectations. We strive to meet all of our customer needs. Please go to https://www.luxotticacustomercare.com/lenscrafters to follow up so we can redirect your concern to the appropriate person."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"shelley grohmann"},"datePublished":"2022-09-08T19:13:56.907Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Katrina is the most loving, kind and gentle professional who assists my disabled patients with dignity and care. They feel respected and most importantly seen and heard.","comment":{"@type":"Comment","name":"","datePublished":"2022-09-09T19:51:55Z","text":"Hi! Thank you so much for your review. We are excited to hear Katrina was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Donald Ridder"},"datePublished":"2022-09-05T10:11:18.343Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Amanda Kotula"},"datePublished":"2022-08-23T17:44:06.327Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Amy did a great job fixing my sunglasses","comment":{"@type":"Comment","name":"","datePublished":"2022-08-24T20:56:33Z","text":"Hi! Thank you so much for your review. We are excited to hear Amy was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Dana Warnke"},"datePublished":"2022-08-18T22:59:10.031Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"My experience at the Ballston Lens Crafters store was overwhelmingly positive. Katrina, the optician on duty, seamlessly facilitated the process to provide the most value for two pair of high index progressive lens ware. I would be happy to recommend this location to family and acquaintances.","comment":{"@type":"Comment","name":"","datePublished":"2022-08-19T15:48:40Z","text":"Hi! Thank you so much for your review. We are excited to hear Katrina was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jeremy Jin"},"datePublished":"2022-08-17T21:55:58.463Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I walked in to replace my lens to a new frame. Mr. Hassan helped me for free, and clean the glasses. It is a wonderful experience. Thank you Mr. Hassan!","comment":{"@type":"Comment","name":"","datePublished":"2022-08-18T16:16:12Z","text":"Hi! Thank you so much for your review. We are excited to hear Hassan was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Charles Jones"},"datePublished":"2022-08-13T21:29:16.629Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Good customer service!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"J M"},"datePublished":"2022-08-07T01:24:05.96Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-08-11T18:22:20Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"R Y"},"datePublished":"2022-08-06T22:28:14.196Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"This location is very nice. They replaced my sunglasses nose pad, they are really friendly.","comment":{"@type":"Comment","name":"","datePublished":"2022-08-11T18:22:35Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jim Masters"},"datePublished":"2022-08-04T14:37:16.875Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Seth Little"},"datePublished":"2022-08-03T15:30:40.565Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Hassan at LensCrafters was awesome! we went in with glasses that do not fit well and he quickly talked us through the problem and fixed it for us! we were out in 10 minutes or so. Very awesome people!","comment":{"@type":"Comment","name":"","datePublished":"2022-08-05T16:55:50Z","text":"Hi! Thank you so much for your review. We are excited to hear Hassan was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jenny Little"},"datePublished":"2022-08-03T15:30:14.173Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Hassan was an amazing help to us! We needed our glasses resized and he was able to help us out and get us exactly what we needed.","comment":{"@type":"Comment","name":"","datePublished":"2022-08-04T12:54:11Z","text":"Hi! Thank you so much for your review. We are excited to hear Hassan was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Christina Tellez"},"datePublished":"2022-08-02T21:47:53.269Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Luis was absolutely incredible! He was patient as I tried multiple frames, offered many suggestions and really listened as I explained what I wanted. His did all of this with a big smile and wonderful, sunny disposition. He made it such an easy and enjoyable experience. I’m so grateful … and now have two new pairs of glasses that I’m completely in love with!","comment":{"@type":"Comment","name":"","datePublished":"2022-08-03T12:56:30Z","text":"Hi! Thank you so much for your review. We are excited to hear Luis was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"John Lee"},"datePublished":"2022-07-21T22:14:58.605Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Came in to have my ray-bans lenses replaced, and they did it super quickly completely for free. I hadn’t even bought the glasses or the lenses at the store! Amazing service!","comment":{"@type":"Comment","name":"","datePublished":"2022-07-22T20:02:27Z","text":"Hi! Thank you so much for your positive review. We are happy we could help with your vision needs and look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Adam S"},"datePublished":"2022-07-13T02:23:48.452Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The entire staff here spent so much time with me that I felt spoiled and selfish. I was given an excellent level of customer service that I barely deserved.\n\nI was given a true education in the various frames, lenses and other options that I didn't even know existed. If that weren't enough, they went out of their way to make sure that I was getting all of the discounts available.\nIt turns out there was a 30 percent discount promotional that reduced my purchase significantly.\nThank you very much!","comment":{"@type":"Comment","name":"","datePublished":"2022-07-13T13:22:01.857Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jess Rapfogel"},"datePublished":"2022-07-12T15:19:08.349Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Super helpful staff. Glasses were crooked and Lewis was amazing at making sure my prism lenses were aligned perfectly. Definitely recommend.","comment":{"@type":"Comment","name":"","datePublished":"2022-07-13T20:03:31Z","text":"Thank you for your review. Our associates are some of the best around and we are always happy to hear our customers feel the same!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Chris Hoff"},"datePublished":"2022-04-10T05:08:48.524Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Love LensCrafters The best person to ever help me was Douglas but I heard he's retired now and he was the gem of the store","comment":{"@type":"Comment","name":"","datePublished":"2022-04-11T18:28:41Z","text":"Hi! Thank you so much for your review. We are excited to hear Douglas was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Andrew Atkins"},"datePublished":"2022-03-25T13:32:24.597Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"As a repeat customer, it's very convenient to arrive with my kids for their new glasses and the staff remembers us and pulls up our insurance information. Kinza and the rest of the staff is very helpful, knowledgeable, and professional and I appreciate being able to get our new glasses so quickly.","comment":{"@type":"Comment","name":"","datePublished":"2022-03-25T20:35:26Z","text":"Hi! Thank you so much for your review. We are excited to hear that Kinza and the team were able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"HELENE KUOH"},"datePublished":"2022-03-04T21:22:47.7Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-03-09T18:21:51Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Sabrina C"},"datePublished":"2022-02-20T19:43:40.605Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Super helpful, friendly, and knowledgeable. Fitted my sunglasses for me for free even though I hadn’t bought them there. Nice collection of RayBans, Oakleys and more…","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Don Ryan"},"datePublished":"2022-02-18T22:20:56.245Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great personal attention, double checking with lab to make sure they can make my quirky presecription","comment":{"@type":"Comment","name":"","datePublished":"2022-02-24T17:06:07Z","text":"Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"John Williams"},"datePublished":"2022-02-18T21:59:55.391Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great customer service! Thanks Kinza!!!","comment":{"@type":"Comment","name":"","datePublished":"2022-02-24T17:05:59Z","text":"Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Mason Orosch"},"datePublished":"2022-01-21T21:36:07.171Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The employees at LensCrafters in Ballston Mall were excellent in their customer service!","comment":{"@type":"Comment","name":"","datePublished":"2022-01-27T15:16:45Z","text":"Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Matthew FitzGerald"},"datePublished":"2022-01-16T20:32:42.79Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-01-20T22:03:50Z","text":"Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Siyi Hu"},"datePublished":"2022-01-13T21:48:56.277Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-01-17T21:37:41Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Negin Shakibi"},"datePublished":"2022-01-07T20:09:16.924Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I went to the store in Ballston and asked if they could help fix a detached lens. They took care of the lens quickly an even adjusted the frame at no charge.","comment":{"@type":"Comment","name":"","datePublished":"2022-01-10T13:56:49Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"T O"},"datePublished":"2021-12-20T19:14:56.091Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"AFernandez"},"datePublished":"2021-11-29T17:18:03.949Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-12-03T19:06:13Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Catalina Herrera Ariza"},"datePublished":"2021-11-26T16:17:30.868Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I love it, they were so nice, they helped me change my nose pads, also adjusted and cleaned.","comment":{"@type":"Comment","name":"","datePublished":"2021-11-30T20:41:25Z","text":"Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Leni"},"datePublished":"2021-11-23T00:18:50.124Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I had a great experience at the Ballston LensCrafter. They have a good selection of frames to choose from. Hassan was very helpful in my frame and lens selections. He and the other team members were patient and thoughtful in assisting me. The glasses were ready earlier than promised, and they took time with the fittings to ensure I was satisfied. I purchased 2 pairs, everyday wear progressives, and “workspace” glasses. The workspace glasses have been fantastic, sorry I waited so long to get a pair. The consistent neck pain and eye strain I had been having from hours at the computer is gone. I’ve had them for a couple of months now, no complaints, and still very happy. Thank you Hassan and team!","comment":{"@type":"Comment","name":"","datePublished":"2021-11-23T14:38:59Z","text":"Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Carol Sparhawk"},"datePublished":"2021-11-22T18:49:38.801Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I have been a customer of Lenscrafters for some years. They have always taken care to be friendly, helpful, and to fit my glasses perfectly! Today I am really pleased with th excellent service that I received.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Joseph Hopkins"},"datePublished":"2021-11-15T17:26:53.064Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-11-17T18:01:13Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Richard Segovia"},"datePublished":"2021-11-10T15:37:25.115Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"They repaired my glasses for free (the frame was good, just the lenses popped out) after I accidentally sat on them. Thank you so much Katrina.","comment":{"@type":"Comment","name":"","datePublished":"2021-11-15T21:16:30Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Meghana Kuppa"},"datePublished":"2021-10-30T00:47:13.737Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Staff was very courteous and patient!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Cassandra Olesen"},"datePublished":"2021-10-28T14:44:43.344Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Joanne L"},"datePublished":"2021-10-21T15:48:29.563Z","reviewRating":{"@type":"Rating","ratingValue":"4","bestRating":"5"},"reviewBody":"Lenscrafters did a great job, the sales person wouldn't wear his mask properly and wouldn't touch my glasses to determine how to adjust them.","comment":{"@type":"Comment","name":"","datePublished":"2021-10-22T20:48:45Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Anthony Cook"},"datePublished":"2021-10-14T15:57:19.534Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Doug is very attentive and professional. Highly recommend him and the Clarendon LensCrafters office","comment":{"@type":"Comment","name":"","datePublished":"2021-10-14T20:06:29Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Carolina Saccomandi"},"datePublished":"2021-10-06T17:40:18.761Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"So thankful for this program I was unable to pay to see and now I can!!!!!","comment":{"@type":"Comment","name":"","datePublished":"2021-10-06T18:07:48Z","text":"Hi! Thank you so much for your review. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"L “Shaun” M"},"datePublished":"2021-10-05T17:50:24.405Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I really had a great eye exam the team was very professional & friendly...I feel as if each person took their job very serious but with a polite manner.","comment":{"@type":"Comment","name":"","datePublished":"2021-10-07T14:40:47.996Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jonathan Lopez"},"datePublished":"2021-09-29T15:09:32.824Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I came in for some help on my glasses that I purchased a month ago. I was greeted and helped by Hassan. A great employee who quickly fixed the problem that I had. I totally recommend his service and this store for your pair of glasses.","comment":{"@type":"Comment","name":"","datePublished":"2021-09-30T12:52:37Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Dr. Ike Khan"},"datePublished":"2021-09-25T20:38:50.258Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I received Great Services from Douglas and Kinza every time I visited Lenscrafter in Arlington Va. Both of them are extremely knowledgeable, courteous and friendly. Douglas and Kinza are great asset to your organization. They both deserves big promotion and Douglas need great retirement party whenever he decides to retire.\nThank you for your unmatched services.\nDr. Ike Khan","comment":{"@type":"Comment","name":"","datePublished":"2021-10-07T15:02:16Z","text":"Hi! Thank you so much for your review. We are excited to hear that Douglas and Kinza were able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Derek Auito"},"datePublished":"2021-09-22T14:29:28.726Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-09-23T18:19:12Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Monica Garcia"},"datePublished":"2021-09-16T21:44:26.946Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-09-17T18:58:10Z","text":"Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Adriana Ahmic"},"datePublished":"2021-09-16T01:13:29.625Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Hassan was very helpful during my visit today and provided top notch service. Thank you Hassan!!! It’s because of you that my husband will have sunglasses on his vacation 😊.","comment":{"@type":"Comment","name":"","datePublished":"2021-09-16T20:51:21Z","text":"Hi! Thank you so much for your review. We are excited to hear that Hassan was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Dennis Hathorn"},"datePublished":"2021-09-13T20:34:14.839Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-09-14T20:52:32Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kay Malik"},"datePublished":"2021-09-11T16:07:38.33Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Doug is the best!","comment":{"@type":"Comment","name":"","datePublished":"2021-09-13T21:22:01Z","text":"Hi! Thank you so much for your review. We are excited to hear Doug was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Fady Rizk"},"datePublished":"2021-09-08T22:55:42.536Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-09-09T17:19:27Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Douglas Gowin"},"datePublished":"2021-09-04T00:22:01.338Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Kinza is a great mix of prompt and professional and fun\nI had a great EXPERIENCE there today and Highly recommend this store to every one","comment":{"@type":"Comment","name":"","datePublished":"2021-09-06T17:36:07Z","text":"Hi! Thank you so much for your review. We are excited to hear Kinza was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Los Rod"},"datePublished":"2021-09-02T20:06:12.504Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"First time with LensCrafters, this was the best eyeglasses appointment ever. Love the staff here, great selection of glasses, quick and easy.","comment":{"@type":"Comment","name":"","datePublished":"2021-09-03T16:36:30Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Fatima Yacoub"},"datePublished":"2021-08-31T19:04:25.774Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"I went to Lens crafters for my prescription glasses on a weekend. The lady was not friendly at all. She just pointed to the frames and that was it.. Then I went the next day to give it another shot. Anyways It took 7 days to make the glasses and after the 7 days I called to pick it up and then Katrina told me that they r fixing the lenses. Then I received another call from a guy I believe his name is Douglas and he told me that the original frame that I ordered was defective and that they will give me a temp frame that was in stock and then I have to come back again when they have the original frame so that they replace the temp with the original frame. This was unacceptable because I waited for 7 days and in the end am told the original frame was defective. I was very frustrated because I made a recent catract surgery and I need my glasses. I asked for a refund over the phone. I was told the receipt will be emailed. I didn't receive it. So I went to the store and I met Katrina and she did not even apologize for the inconvenience she just handed me my receipt and that was it. It was my first visit to Lens Crafters and for sure it will be my last. The whole experience was frustrating","comment":{"@type":"Comment","name":"","datePublished":"2021-09-01T14:47:12Z","text":"Hi there, thank you for your review. We are disappointed to hear about your experience. We strive to provide the best glasses and customer service in the industry. Please go to https://www.luxotticacustomercare.com/lenscrafters so we can resolve this issue."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Mariam S"},"datePublished":"2021-08-23T20:58:50.767Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Akbar Ghaswala"},"datePublished":"2021-08-17T19:33:57.509Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Kinza assisted me to fix my frame that I had stepped on. She and Katrina (store manager) provided me with amazing customer service. Very grateful for their assistance.","comment":{"@type":"Comment","name":"","datePublished":"2021-08-18T15:35:00Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Erin Barnes"},"datePublished":"2021-08-16T22:55:51.231Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Katrina was very helpful and so nice!","comment":{"@type":"Comment","name":"","datePublished":"2021-08-17T18:56:46.353Z","text":"Hi! Thank you so much for your review. We are excited to hear Katrina was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ryan Barnes"},"datePublished":"2021-08-16T22:55:10.043Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-08-19T14:54:32Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Aazaz Haq"},"datePublished":"2021-08-15T16:07:09.175Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Fixed my glasses lickety split. The staff was very cool and courteous.","comment":{"@type":"Comment","name":"","datePublished":"2021-08-16T20:01:18Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Yacob"},"datePublished":"2021-08-12T19:36:49.916Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-08-12T20:22:53Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Mohammad Ahmed"},"datePublished":"2021-08-12T18:26:02.819Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"I called the store but couldn’t reach because of automated free sales speech.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Amiel Shah"},"datePublished":"2021-08-08T19:00:00.964Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Kinda was extremely helpful with replacing lenses in my current glasses frame and doing an adjustment. Definitely recommend!","comment":{"@type":"Comment","name":"","datePublished":"2021-08-11T19:31:09Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Joe Lea"},"datePublished":"2021-07-31T20:50:19.01Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-08-04T12:51:39Z","text":"Great to hear! We appreciate your review and hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Nick Oconnor"},"datePublished":"2021-07-29T17:26:32.485Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Katrina is one of the best workers I’ve ever encountered. I had an awesome experience and I hope she gets a raise!!","comment":{"@type":"Comment","name":"","datePublished":"2021-07-30T16:31:11Z","text":"Hi! Thank you so much for your review. We are excited to hear that Katrina was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Andrew Panella"},"datePublished":"2021-07-26T16:23:13.025Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"So awesome! Came in and Kinza fixed my glasses in 5 minutes, free of charge. Absolutely the best! 🙏","comment":{"@type":"Comment","name":"","datePublished":"2021-07-28T16:48:41Z","text":"Hello Andrew, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Samar Spinelli"},"datePublished":"2021-07-24T18:37:09.563Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-08-04T17:13:20Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Charles Schulz"},"datePublished":"2021-07-22T21:57:34.642Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Katrina and Louie were very helpful. While Louie was in training his colleague Katrina jumped in to fix both my sunglasses and regular glasses so I would be safe and ready to drive to the beach.","comment":{"@type":"Comment","name":"","datePublished":"2021-08-12T17:43:00Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Yoneida Marquez"},"datePublished":"2021-05-12T01:29:59.802Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-05-12T15:44:42Z","text":"Great to hear! We appreciate your review and hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Leo Simon"},"datePublished":"2021-04-12T14:44:51.121Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Fixed my glasses for free, Katrina was very nice as well!","comment":{"@type":"Comment","name":"","datePublished":"2021-04-13T16:55:12Z","text":"Hi! Thank you so much for your review. We are excited to hear Katrina was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Brian Gaudet"},"datePublished":"2021-02-16T20:58:28.73Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great customer service on my last visit!","comment":{"@type":"Comment","name":"","datePublished":"2021-02-17T14:14:47Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Nasir Amir"},"datePublished":"2021-02-11T11:53:56.514Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Kinza did an amazing job helping me.","comment":{"@type":"Comment","name":"","datePublished":"2021-02-11T16:56:30Z","text":"Hi! Thank you so much for your review. We are excited to hear Kinza was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"ZEERAJA 1985"},"datePublished":"2021-02-10T02:28:52.408Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Had a great experience with the staff. Came in to see if my sunglasses can be repaired. The assistant manager Kinza took her time and not only did she repair my frames, she popped out my lenses and thoroughly cleaned everything. They look like they are brand new. She is also very personable, definitely an asset to this store!","comment":{"@type":"Comment","name":"","datePublished":"2021-02-10T15:41:39Z","text":"Hi! Thank you so much for your review. We are excited to hear Kinza was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"O Bo"},"datePublished":"2021-02-06T02:36:20.297Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I took my son here to get his glasses, not expecting much from a national franchise store - but WOW! This is one of the best eye glass stores I've ever been to! The store is clean and feels new. They have a wide selection on eye glasses frames and the service is better than excellent! All the staff are very friendly and professional. We had to go back several times and every time it was very easy and pleasant.\n\nThe optometrist next door is also very good. We had a bad prescription from somewhere else and ended up having to do a new exam, with a new prescription. Lenscrafters changed the new lens for us with no question asked (it was within a week). I would recommend their eyewear protection plan too.\n\nThis place is top notch!!","comment":{"@type":"Comment","name":"","datePublished":"2021-02-08T17:12:51Z","text":"Hello O, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Andy M"},"datePublished":"2021-02-05T20:32:37.02Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Just wanted to give compliments Katrina. I had a unique situation where I needed a cheap pair of glasses to read with for 3 months while I wait for Cataract surgery. She was amazing - really helpful - got me a well-fitting pair of glasses for FREE with insurance. She is a great listener and problem solver!","comment":{"@type":"Comment","name":"","datePublished":"2021-02-08T21:37:39Z","text":"Hi! Thank you so much for your review. We are excited to hear Katrina was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Celeste Benson"},"datePublished":"2021-02-03T01:48:00.352Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-02-03T14:47:48Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Billu Bv"},"datePublished":"2021-01-30T02:32:29.102Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Amazing service 🥰🥰","comment":{"@type":"Comment","name":"","datePublished":"2021-02-01T19:47:12Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Matthew Hanson"},"datePublished":"2020-12-17T00:03:46.014Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"The hours on their website say they're open until 8 pm. Showed up here at 6:55 pm and they refused to let me in.","comment":{"@type":"Comment","name":"","datePublished":"2020-12-17T14:27:00Z","text":"Thank you for your review. We are sorry to hear that your experience at LensCrafters did not meet your expectations. We strive to deliver the best service in the industry. Please go to https://www.luxotticacustomercare.com/lenscrafters to follow up so we can work to correct this issue."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Pat Shea"},"datePublished":"2020-08-12T23:38:01.032Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Excellent experience!","comment":{"@type":"Comment","name":"","datePublished":"2020-08-13T16:56:09Z","text":"Great to hear! We appreciate your review and hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Steve Pearlman"},"datePublished":"2020-07-15T17:57:43.197Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Outstanding service. I damaged my glasses and Douglas went above and beyond to help me get replacement glasses. During these challenging times, I truly appreciated his attention and help.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Cody Ling"},"datePublished":"2020-02-06T18:18:22.652Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"What a joke store. They spend all this money on a new location and still have problems.\n\nIn summary, here's what happened. I went to their store to and spent 3 hours finding the perfect pair of sunglasses in the 2 week of December. Told the sunglasses would arrive in 3-5 business days. The sales rep who helped me there was pretty awesome and patient with me. That said, the rest was out of his hands. They arrive 3 weeks later. I go back to the store to determine they have an imperfection - another hour at least. Then I wait 6 weeks for them to determine that they product has been discontinued. What a joke. So, I was offered $50 to keep the product. When I begrudgingly said that's fine, I was then told I couldn't receive the $50 because I got these through my vision plan with no out of pocket cost at Lenscrafters (despite obviously paying for vision insurance). Since I purchased a protection plan, they offered to refund me that amount ~$35 as a courtesy (without invalidating my protection plan)\n\nWell, I was irate then. So my only other options were to return the full product (for no refund because it was through my vision plan), or take the $35, and obviously I couldn't go elsewhere because the insurance year has passed so that benefit lapsed.\n\nWhat a bunch of jokers. Every time you think this company is going to get better, then just completely fall on their face and this location is no different because despite the fact that it's nice and new, they are still subject to poor governance and limiting policies. Their whole strategy is literally just buy all the brands so there's no way they're not making money even if you don't buy from lenscrafters (luxottica). And, oh yeah, they definitely provide products with defects on the regular.\n\nGo straight to the manufactuer for sunglasses. I'm not impressed with their prescription glasses operation either. If you need prescription glasses and don't have insurance - warby parker I'm sure will give you a better experience and probably product though I've personally never used them.\n\nCheers! Here's to hoping Warby Parker, Amazon, or some other better customer service outfit puts you all out of business.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Peter Scampavia"},"datePublished":"2020-02-05T02:48:15.011Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Friendly staff at the LensCrafters they fix my Glasdee","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Christopher Eirkson"},"datePublished":"2020-01-04T19:14:13.428Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Fantastic and friendly service. I dropped by after a lens string broke and they were happy to help.","comment":{"@type":"Comment","name":"","datePublished":"2020-01-21T17:54:42Z","text":"Hi C E! Thank you for your positive feedback! We always try to go above and beyond for our customers. We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ernie Chou"},"datePublished":"2020-01-01T17:34:05.787Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Came in on New Year’s Day after sitting on my glasses by mistake. This was the second place I came to after a failed attempt at Target Optics. Travis was there to save the day! He was professional, pleasant and very knowledgeable. He was able to repair my glasses in minutes. My glasses feel like they are new out of the box!!! Thank you, Travis!!! 🙏🙏🙏🙏🙏","comment":{"@type":"Comment","name":"","datePublished":"2020-01-22T16:16:55Z","text":"Hi Ernie! Thank you for your review. We are excited to hear Travis was able to help make your experience at LensCrafters a great one. We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Gailius Draugelis"},"datePublished":"2019-08-15T02:59:02.114Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Excellent service. Great selection. Modern. No up-selling - they make you feel at ease and this helps you make decisions about your next set of frames (great selection). I've been to Pentagon City - the one in Ballston Quarter is better - newer, more selection, modern look - you feel less like you are in a glasses factory. The professionals there take time to work on your needs and are flexible. Dr. Steer next door is efficient and professional with modern equipment. So if your insurance works - the combination is perfect. Haven't gotten my lenses with the new prescription yet but expect nothing but good news, given the care and attention provided to me and my complicated case. Shout out to Travis Massenburg, Team Lead - Thank you!","comment":{"@type":"Comment","name":"","datePublished":"2019-09-03T14:14:01.982Z","text":"Hi Gailius Draugelis! Thank you for sharing your experience. We appreciate the review and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Robert"},"datePublished":"2017-10-07T19:57:57.156Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Called multiple times asking about eye exams and was transferred to a voicemail each time. I explained that no one was picking up each time and they just transfered me until finally a very rude employee said they're on lunch and to call back in 30 min, then burped really loud into the phone. They should've told me from the begining they weren't there instead of wasting my time and just being rude.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Steven Braxton"},"datePublished":"2016-12-03T20:34:02.627Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great experience with Dayvon Henry\nI took my 70 year old mother in for new classes. Simply, Dayvon was very patient even when I was finding it hard to. He explained everything throughly and gave great advise. Thank you Lens Crafters!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ryan Maddock"},"datePublished":"2016-08-25T20:44:24.814Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ellis Hershkowitz"},"datePublished":"2016-06-05T19:06:46.418Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"April McGuire"},"datePublished":"2015-05-03T19:45:15.64Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I unintentionally sat on my eyeglasses this morning. My backup glases were a few years old and not nearly as good. The first place I thought of to resolve my problem was LensCrafters at Ballston Common Mall, Virginia where I have done business before. Within 15 minutes my broken glasses were fixed with new stylish frames [on sale]. I was then able to use them to shop for a couple of hours throughout the Mall until my new prescription glasses [on sale] were assembled. Your employees were courteous, professional, and a life saver for me. I thanked them over and over again, as I was to be on vacation in Europe in a week. And, this all happened on a Sunday. Thank you LensCrafters for being there and having such a wonderful staff!! : ) : )","comment":{"@type":"Comment","name":"","datePublished":"","text":""}}]</script>
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YOUR EYES FIRST
New Styles have just arrived! Visit us for your personalized eyecare experience and find your perfect look! Get 50% off lenses with frame purchase. Schedule your eye exam now. We accept most vision insurance plans, including: Aetna, EyeMed, Humana, United Healthcare Vision, Davis Vision by Versant Health and many more. At LensCrafters all prescriptions are welcome!

Ballston Quarter

Open Today Until 6:00 PM
4.8 out of 5.0
(208 Google Reviews)
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And more appointments available
for you and your family
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Or call
(703) 236-3168

Store Information

4238 Wilson Blvd Spc 1220
Arlington, VA 22203
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Phone:(703) 236-3168

Store Hours

Tuesday9:00 AM - 6:00 PM
Wednesday9:00 AM - 6:00 PM
Thursday9:00 AM - 6:00 PM
Friday9:00 AM - 6:00 PM
Saturday9:00 AM - 6:00 PM
Sunday12:00 PM - 6:00 PM
Monday9:00 AM - 6:00 PM

Eye Doctors at this Store

Steer Optical-undefined

Steer Optical

Independent Doctor of Optometry

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Eyeglasses
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Find designer sunglasses that'll keep you stylish and protected from the sun's rays. Buy sunglasses online or in-store that work perfectly with your personality and lifestyle.
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Be free to move with contact lenses to see naturally, safe and convenient for physical activities.
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Visit us at LensCrafters 4238 Wilson Blvd

4238 Wilson Blvd LensCrafters is dedicated to providing quality eyecare to ensure you always see your best. We offer comprehensive eye exams, a complete range of premium lens solutions and a wide assortment of designer brands including Prada, Versace, Dolce & Gabbana, Ray-Ban, Oakley, Persol and many more. We accept most vision insurance plans, including: Aetna, EyeMed, Humana, United Healthcare Vision, Davis Vision by Versant Health and many more. At LensCrafters all prescriptions are welcome!
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Google Reviews forLensCrafters Arlington, VA

4.76/5
(221 reviews)
Dean
March 08, 2025
5.0/5
This place fixed my aviator nose pads in under 5 minutes with no charge!!! 100% recommend. The staff is very nice and helpful.
Response from LensCrafters
March 09, 2025
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Desiree Soumoy
March 07, 2025
5.0/5
My teenage son brought his broken sunglasses here and the staff was incredibly kind. They fixed his glasses while he waited! Absolutely incredible service!! 10/10 recommend!! Thank you LensCrafters!!
Response from LensCrafters
March 08, 2025
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Tamar Sautter
March 07, 2025
5.0/5
Great customer service and fantastic deals. James listened to what I wanted, showed me some frames, and got me all taken care of.
Response from LensCrafters
March 07, 2025
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
  • ...
Victor Mendoza
February 20, 2025
5.0/5
Response from LensCrafters
March 05, 2025
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Dara Zahra
February 18, 2025
5.0/5
Boris was amazing! He recommended frames that would complement my heavy prescription, and all of his picks were stylish! He was patient in teaching me about the transition-lense options, and helped be understand my insurance discount and overall costs. He also sold me on getting the coverage, which seems like a good benefit for a person like me that is rough on my glasses. 10/10, I recommend this business!
Response from LensCrafters
February 19, 2025
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
John De Los Rios
February 10, 2025
5.0/5
Response from LensCrafters
February 11, 2025
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
  • ...
Donna De Julius -Powell
February 10, 2025
5.0/5
Nhat is the most professional, kind, and experienced person I've ever met. So happy with my glasses!
Response from LensCrafters
February 11, 2025
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
M
February 08, 2025
5.0/5
Phenomenal experience and very friendly. Nhat did a great job fixing my glasses.
Response from LensCrafters
February 09, 2025
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Philip Kao
February 03, 2025
5.0/5
Boris fixed my glasses. He was awesome.
Response from LensCrafters
February 04, 2025
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
  • ...
Phil
January 25, 2025
5.0/5
Accomplished the impossible and fixed my sunglasses
Response from LensCrafters
January 26, 2025
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Antony Washington
January 09, 2025
5.0/5
Customer Service here is awesome .
Response from LensCrafters
January 10, 2025
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Bo Miller
December 19, 2024
5.0/5
James was incredibly helpful. Highly recommend this store if you want quick care and service.
Response from LensCrafters
December 20, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
  • ...
G J
December 18, 2024
5.0/5
Great experience this morning. Top notch customer service and competent staff. Will definitely go there again for all my glasses-related needs.
Jonathan Saenz
December 08, 2024
5.0/5
Response from LensCrafters
December 09, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Jeanne Valk
December 06, 2024
5.0/5
Nhat was wonderful and so kind! They fixed up my Bvlgari sunglasses free or charge and made my whole day! They’ve also got a great assortment of designer goodies that I’ll be coming back to check out!
  • ...
Philip
November 29, 2024
5.0/5
Received excellent service today!
Response from LensCrafters
December 10, 2024
Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!
Mary Hanna
November 27, 2024
5.0/5
Boris was extremely helpful and patient and provided stellar customer service with our purchase of three sets of lenses. Thank you!
Response from LensCrafters
December 04, 2024
Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  
Nathan Ellinwood
November 25, 2024
5.0/5
Nhat was amazing! For someone who has never worn glasses before, he was very patient and helped me pick out the perfect ones! Highly recommend!
Response from LensCrafters
November 25, 2024
Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!
  • ...
David Norman
November 24, 2024
5.0/5
Nhat provided me fast and efficient customer service today. I love my new glasses!
Response from LensCrafters
December 04, 2024
Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!
Her Story
November 14, 2024
5.0/5
Did not receive services here but saw they did glasses repair. Walked in and the manager was so helpful! She had just the part I needed & fixed my glasses for me right there, even though I was not a client. Excellent customer service!
Response from LensCrafters
November 14, 2024
Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  
Alexandra Boarts
November 07, 2024
5.0/5
This team is awesome!! I dropped off a pair of sunglasses for some pretty major repairs and they completed them in less than an hour! So kind too
Response from LensCrafters
November 11, 2024
Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!
  • ...
Tom Thumb
November 03, 2024
5.0/5
Always very nice staff!
Response from LensCrafters
November 05, 2024
Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  
Glasgow Kiss
October 15, 2024
5.0/5
Amazing assistance and friendly professionals
Response from LensCrafters
October 15, 2024
Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  
Arturo Atherly
October 11, 2024
2.0/5
Went to this location for a lens replacement. I had a few questions for the person that serviced me, he was less than enthusiastic about helping me out. I left under appreciated and under served
Response from LensCrafters
October 14, 2024
Thank you for your review. We are sorry to hear that your experience at LensCrafters did not meet your expectations. We strive to provide the best customer service in the industry. Please go to https://luxotticacustomercare.com/lenscrafters/careform so we can work to correct this issue for you.
  • ...
Nick Frazetta
October 09, 2024
5.0/5
Great service
Response from LensCrafters
October 14, 2024
Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  
Karen D
October 05, 2024
5.0/5
Really wonderful service. They helped fix my glasses and did a great job.
Response from LensCrafters
October 09, 2024
Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  
Jack Rasmussen
September 20, 2024
5.0/5
Super fast service, fixed my sunglasses free of charge
Response from LensCrafters
September 25, 2024
Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  
  • ...
Katrina Mercer
September 14, 2024
5.0/5
Thanks James! I appreciate you staying a bit late to finish my purchase!
Response from LensCrafters
September 16, 2024
Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!
Gary Sullivan
August 28, 2024
5.0/5
If you’re not familiar with the layout finding the business would be a problem. LensCrafters has a separate entry than the optometrist facility. They are next door to each other. Convenient location for area residents and walkers
Response from LensCrafters
August 29, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Paresh Dashore
August 24, 2024
5.0/5
Hassan has been really amazing. He helped us with selecting really good glasses for my wife and also helped fix my own. Very friendly and supportive.
Response from LensCrafters
August 25, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
  • ...
Phifer Turner
August 12, 2024
5.0/5
Great experience. Friendly and professional. Fixed my old glasses in a few minutes and I was able to find some new ones that fit my budget. Will come back again.
Response from LensCrafters
August 13, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Maha Abdelkader
August 04, 2024
5.0/5
Wonderful Staff and amazing service! Thank you so much for your help today.
Response from LensCrafters
August 05, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Zohreh Mirafzali
July 30, 2024
5.0/5
I had great experience at Lens Crafter ballston in arlington VA. Amy was very thoughtful and helpful with good customer service. I had great experience at that store.
Response from LensCrafters
July 31, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
  • ...
Erika Landayan
July 24, 2024
1.0/5
Stopped in and neither of the gentlemen in the store greeted me nor offered to help in any way. When I asked questions, I was met with curt responses. I left and went straight to the location in Fairfax, and had a much better experience there.
Response from LensCrafters
July 25, 2024
Thank you for your review. We are sorry to hear that your experience at LensCrafters did not meet your expectations. We strive to provide the best customer service in the industry. Please go to http://ms.spr.ly/6266lXwmg so we can work to correct this issue for you.
Walter Lewis
July 17, 2024
5.0/5
Matt, the optician who answered my phone inquiry looked up my account and provided me with all of the information I needed before I visited the store. He was also super nice about it. Boris, the optician who helped me pick out my glasses was also terrific. He was very patient and kind while I tried on, let's just say 'several' frames before landing on the right ones. Then he crunched all the numbers to determine the best deal for me based on insurance versus a coupon I had. Very happy with the great customer service I received.
Response from LensCrafters
July 18, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Kaley Nash
July 15, 2024
5.0/5
Fixed my sunglasses free of charge. Nicest service ever!!!
Response from LensCrafters
July 16, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
  • ...
Brian Murphy
July 08, 2024
5.0/5
Boris personifies excellence in customer service. He diligently researched and worked with my insurance company and and me to gain more benefits and save me hundreds of dollars. Thanks so much, Boris!
Response from LensCrafters
July 09, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Sydney Martini
July 03, 2024
5.0/5
I went in with a couple of questions about getting some repairs done on my sunglasses and Katrina was super helpful with recommendations as well as helping me fix my sunglasses!
Response from LensCrafters
July 04, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Maryiam Shammam
June 26, 2024
5.0/5
Stopped in to have two pairs of sunglasses repaired. The employees worked quickly and had them repaired in less than 10 minutes and for no cost! They also have an incredible selection of high end frames and sunglasses. Highly recommend stopping here for any of your glasses needs.
Response from LensCrafters
June 28, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
  • ...
Shannon Bartonico
June 24, 2024
5.0/5
Katrina was an absolute lifesaver this morning, fixed my glasses so quickly with the BEST customer service I’ve had in awhile. I’d be blind without her today (really). I really appreciate her work, thank you so much!
Response from LensCrafters
June 25, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Thomas Greene
June 23, 2024
5.0/5
Nhat in the store was super friendly and helpful. Highly recommend this location for anyone that needs repair or new glasses.
Response from LensCrafters
June 24, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Tyler Anderson
June 15, 2024
5.0/5
Very helpful and friendly service and they helped me replace a rubber piece I was missing on my sunglasses for free!
  • ...
Dylan Taylor
June 14, 2024
5.0/5
Helped me fix my glasses!
spencer talley
June 09, 2024
5.0/5
Adriana is the best!
Response from LensCrafters
June 10, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Connor McCulloch
June 06, 2024
5.0/5
Great experience. The staff was very helpful.
Response from LensCrafters
June 07, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
  • ...
Courtney Wagner
June 02, 2024
5.0/5
I’m not a customer here but I brought my glasses in to get fixed after my frame was bent. Adriana was so kind and fixed them in less than five minutes for me, free of charge. Lesson learned: don’t leave your glasses in a hot car!
Response from LensCrafters
June 04, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Juan Dromgoole
May 20, 2024
5.0/5
Boris is great. Thank you for everything!
Response from LensCrafters
May 21, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Graeme Mjehovich
May 18, 2024
5.0/5
Response from LensCrafters
May 19, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
  • ...
John McCulloch
May 15, 2024
1.0/5
Response from LensCrafters
May 16, 2024
Thank you for your review. We are sorry to hear that your experience at LensCrafters did not meet your expectations. We strive to provide the best customer service in the industry. Please go to http://ms.spr.ly/6266YkKBr so we can work to correct this issue for you.
Timothy Lynch
May 09, 2024
5.0/5
The folks at Ballston LensCrafters knew their stuff while treating me with care and kindness. Unless Harry Potter and his little friends can magically change my vision back to 20/10, I don't know why I'd go anywhere else!
Response from LensCrafters
May 10, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
  • ...

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