<script type="application/ld+json">{"@context":"http://schema.org","@type":"SpecialAnnouncement","name":"SPRING SALE EVENT","text":"Limited Time Only! Get <b>30% off designer frames + 50% off lenses.</b> Come in and see our new styles from top designer brands and find the perfect pair just for you! Schedule your eye exam now. We accept most vision insurance plans, including: Aetna, EyeMed, Humana, United Healthcare Vision, Davis Vision by Versant Health and many more. At LensCrafters all prescriptions are welcome!","category":"https://www.wikidata.org/wiki/Q81068910"}</script><script type="application/ld+json">{"@context":"http://schema.org","@type":"AggregateRating","itemReviewed":{"@type":"LocalBusiness","name":"Macy's - Baybrook"},"ratingValue":"4.8 out of 5.0","reviewCount":146}</script><script type="application/ld+json">[{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"kin sreng"},"datePublished":"2025-03-25T18:12:34.413Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I love the way they treat customers 👍","comment":{"@type":"Comment","name":"","datePublished":"2025-03-26T05:24:49.674Z","text":"Thank you for your review! \nWe are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. \nWe hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Arienne Neumann"},"datePublished":"2025-03-24T18:15:59.947Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Pamela went above and beyond. She was patient and amicable and above all, a good listener. Helpful information but no pushy sales approach.","comment":{"@type":"Comment","name":"","datePublished":"2025-03-25T03:53:07.594Z","text":"Thank you for your review! \nWe are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. \nWe hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Diana Campos"},"datePublished":"2025-03-18T18:21:46.248Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Pam and Madison were great! Madison helped me try on many pairs, respectfully, that suited my style. Pam was very transparent with pricing and even reminded me to use my HSA card. Amazing team.","comment":{"@type":"Comment","name":"","datePublished":"2025-03-19T04:30:22.628Z","text":"Thank you for your review! \nWe are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. \nWe hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Lauren"},"datePublished":"2025-03-13T00:44:11.667Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2025-03-21T18:54:05.994Z","text":"Thank you for your review! \nWe are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. \nWe hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Lisa Barrier"},"datePublished":"2025-03-01T21:52:44.456Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Repeat customer. Excellent service every time!","comment":{"@type":"Comment","name":"","datePublished":"2025-03-05T04:34:19.805Z","text":"Thank you for your review! \nWe are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. \nWe hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"De Shundra Jones"},"datePublished":"2025-02-28T22:27:53.593Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Elida Spector is the BEST. I Saenz some grand somewhere else that did not take my insurance and she searched until we found them . THANK YOU SOOO MUCH!!!!!!!","comment":{"@type":"Comment","name":"","datePublished":"2025-03-02T21:30:11.359Z","text":"Thank you for your review! \nWe are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. \nWe hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Tinu Dada"},"datePublished":"2025-02-26T22:05:44.264Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"We an awesome experience. Ashlynn Lamb was really nice and very professional.\nThank you so much","comment":{"@type":"Comment","name":"","datePublished":"2025-03-03T15:38:00.109Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"luis Garza"},"datePublished":"2025-02-22T18:31:15.054Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Pam and Ashlynn are the best! Always a great service and smily faces !!!!","comment":{"@type":"Comment","name":"","datePublished":"2025-03-05T17:48:52.727Z","text":"Thank you for your review! \nWe are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. \nWe hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Adalia Garcia"},"datePublished":"2025-02-22T18:30:13.139Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Pam and Ashlynn are the best! Have always helped us, always leave happy!","comment":{"@type":"Comment","name":"","datePublished":"2025-03-05T17:47:29.61Z","text":"Thank you for your review! \nWe are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. \nWe hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Jessica Soliz"},"datePublished":"2025-02-20T23:55:18.133Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"My overall experience was wonderful. I was welcomed by Elissa and Addlin with the highest spirits and excellent customer service. They were very eager to assist me with my appointment. Ms. Pamela was so sweet and very patient with helping me find a pair of glasses that I liked mind you I'm very very picky and she still was very kind, funny and wasn't about her numbers.","comment":{"@type":"Comment","name":"","datePublished":"2025-03-05T18:52:50.704Z","text":"Thank you for your review! \nWe are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. \nWe hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Maria"},"datePublished":"2025-02-20T23:52:02.919Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Such amazing top notch employees!!!","comment":{"@type":"Comment","name":"","datePublished":"2025-03-05T18:52:15.734Z","text":"Thank you for your review! \nWe are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. \nWe hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Seth Sanders"},"datePublished":"2025-02-20T20:18:08.593Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Pamela was super great and helpful with me finding glasses especially with it being almost 20 years since I had worn some!","comment":{"@type":"Comment","name":"","datePublished":"2025-03-05T16:56:37.41Z","text":"Thank you for your review! \nWe are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. \nWe hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Kate Smith"},"datePublished":"2025-02-20T20:06:26.377Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very helpful staff! Will come back","comment":{"@type":"Comment","name":"","datePublished":"2025-03-05T16:55:23.871Z","text":"Thank you for your review! \nWe are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. \nWe hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"ashlynn stegall"},"datePublished":"2025-02-17T23:35:42.905Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Pam and Elisa are best. They were so helpful and kind. There needs to be more people in the world like them. Thank yall so much for helping us.","comment":{"@type":"Comment","name":"","datePublished":"2025-02-18T08:24:12.644Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Abigail Rodriguez"},"datePublished":"2025-02-17T20:33:38.437Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Ashlyn provided superior service and suggestions to meet our needs","comment":{"@type":"Comment","name":"","datePublished":"2025-02-18T06:00:09.66Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Mia Young"},"datePublished":"2025-02-17T00:01:36.784Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Went in just to window shop and Nicole helped get a new pair of glasses and offered great customer service! will definitely be back!","comment":{"@type":"Comment","name":"","datePublished":"2025-02-17T08:02:46.669Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Crissy Valdez"},"datePublished":"2025-02-14T20:42:05.279Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great customer care team. Ashlyn took her time to explain the services lens crafters offers and made us feel confident about our purchase. Thank you ladies!!","comment":{"@type":"Comment","name":"","datePublished":"2025-02-15T06:33:14.752Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Sue Jimenez"},"datePublished":"2025-02-09T21:26:10.722Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The manager in Macy’s was very helpful and professional she helped us the entire process making our buying experience very easy. I will highly recommend this particular location based on the service provided for the manager.","comment":{"@type":"Comment","name":"","datePublished":"2025-02-10T06:54:05.682Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Gabby Escamilla"},"datePublished":"2025-02-07T19:16:47.823Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The experience was amazing Pamela Mendez gave us great advice about the glasses and super nice","comment":{"@type":"Comment","name":"","datePublished":"2025-02-08T04:54:22.542Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Beto I"},"datePublished":"2025-02-07T16:43:19.838Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Definitely recommend this location. I’ve been coming here for about two years now and always have a great experience. Ask for Pam Mendez if you can, she really knows her stuff.","comment":{"@type":"Comment","name":"","datePublished":"2025-02-08T03:33:46.504Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Jonathan Zook"},"datePublished":"2025-02-06T21:41:44.39Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2025-02-07T06:27:37.807Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Serena Villarreal"},"datePublished":"2025-02-04T20:05:42.251Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Awesome ladies","comment":{"@type":"Comment","name":"","datePublished":"2025-02-05T05:36:49.056Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Dianna Benavides"},"datePublished":"2025-02-03T18:19:25.135Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"One of the best experiences I have ever had buying glasses! Fantastic selection and Pamela Mendez could not have been nicer or more professional and patient with me! Will definitely refer and be back!!!","comment":{"@type":"Comment","name":"","datePublished":"2025-02-04T04:17:32.677Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Amy Hinojosa"},"datePublished":"2025-02-02T01:44:00.067Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I always have a positive experience getting my vision needs met at this location. The staff is very knowledge and friendly, reaching out to make sure that you get exactly what you’re looking for. Ashlynn was able to recommend me frame styles based on the strength of my prescription (my lenses have to be THICK!). Pam was very efficient in getting my measurements and information so I could get out of there quick! Thanks ladies for all the help.","comment":{"@type":"Comment","name":"","datePublished":"2025-02-03T01:55:45.035Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Haley Stevens"},"datePublished":"2025-02-01T23:17:56.038Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2025-02-02T10:19:41.722Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Tammy Michelli"},"datePublished":"2025-02-01T18:31:30.215Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Beautiful experience. The ladies here are kind and professional. Surprisingly, this was a much faster and less painfully boring experience than I anticipated.","comment":{"@type":"Comment","name":"","datePublished":"2025-02-02T04:34:23.871Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Rebekah Michelli"},"datePublished":"2025-02-01T17:40:27.375Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"My experience at LenseCrafters today was awesome. Elisa had the answers to all my questions.","comment":{"@type":"Comment","name":"","datePublished":"2025-02-02T04:00:41.135Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Ismael Hernandez"},"datePublished":"2025-01-26T19:52:17.331Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Elisa and Ashley are incredible, I will never go to anyone else other than them. Amazing service and treatment always. Thank you both for everything!","comment":{"@type":"Comment","name":"","datePublished":"2025-01-27T05:50:53.082Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Maliha Khan"},"datePublished":"2025-01-21T00:05:30.071Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"so so helpful! went the extra mile to make sure I loved the frames I chose","comment":{"@type":"Comment","name":"","datePublished":"2025-01-21T07:11:57.558Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Jessica Perez"},"datePublished":"2025-01-19T18:16:49.444Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Ashlynn L. Is amazing!! She's so helpful and patient. She took her time and helped me with everything! She gave me quotes, helped me pick out frames, and went above and beyond! I would recommend them to anyone and eveyone!!","comment":{"@type":"Comment","name":"","datePublished":"2025-01-20T03:35:17.122Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Anthony Galindo"},"datePublished":"2025-01-19T02:49:46.855Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Where do I begin…. First off I want to give an honorary mention to the other LensCrafters associates for their patience and professionalism. This one associate specifically, who helped me find the exact pair of glasses I didn’t know I needed. I went in there only to window shop and see if anything caught my eye. Nicole then helped me with my search and I ended up buying a pair of glasses then and there. I was excited with my purchase and grateful that I had an exceptional customer experience. Will definitely come back!","comment":{"@type":"Comment","name":"","datePublished":"2025-01-20T01:58:08.913Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Larry C. Johnson"},"datePublished":"2025-01-18T23:53:40.02Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"What a great experience I just had.\nIf anyone is looking for glasses and to be treated in a very professional way, this is the group.\nProfessional doesn’t really explain how well my wife and I were treated.\nLook at my brand new Versace glasses!","comment":{"@type":"Comment","name":"","datePublished":"2025-01-19T09:48:38.455Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Britt Elliott"},"datePublished":"2025-01-16T22:36:16.146Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"These ladies are INCREDIBLE!! Couldn’t ask for more!","comment":{"@type":"Comment","name":"","datePublished":"2025-01-17T06:42:39.505Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Axxaguirre"},"datePublished":"2024-12-21T01:09:17.903Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Ashlynn, Pam and Elisa were amazing and helped me find the perfect pair of glasses. Super friendly and knowledgeable staff! I was quoted a 10-14 day wait time (because of the holidays) and they were ready in 6 days. I will be back. Thanks!","comment":{"@type":"Comment","name":"","datePublished":"2024-12-22T01:28:31.22Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Spuddangler69"},"datePublished":"2024-12-10T21:22:41.546Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-12-11T05:47:44.02Z","text":"Thank you for your review. We are sorry to hear that your experience at LensCrafters did not meet your expectations. We strive to provide the best customer service in the industry. Please go to www.luxotticacustomercare.com/lenscrafters/careform so we can work to correct this issue for you."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Yasselyn Martinez"},"datePublished":"2024-12-05T18:42:39.321Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Love the quality of the products. The store manager Elisa is the best she is always makes my orders so simple and fast. High recommended.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Deniqua Johnson"},"datePublished":"2024-11-30T20:03:37.505Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Mrs Pam is the best person to help you make a awesome decision ... Thanks so much Mrs.Pam and Elisa!!!! 💕 @Macy's Baybrook","comment":{"@type":"Comment","name":"","datePublished":"2024-12-09T19:54:35.385Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Brandon Childs"},"datePublished":"2024-11-19T02:28:59.194Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"This lens crafters is the best!! Elisa is the bomb.com!! She provided great insight and help finding my perfect glasses! They have a wide variety of frames from Versace to oakley, so they will definitely have something that you like. Go see her or her team of professionals ,you will not regret it!","comment":{"@type":"Comment","name":"","datePublished":"2024-11-22T20:55:27.584Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Alex Salinas"},"datePublished":"2024-11-15T01:51:13.627Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Pamela at the LensCrafters inside Macys was amazing. She went above and beyond to help me. 5 stars to her. I am sending everyone I know to her that needs assistance with eye glasses or contacts","comment":{"@type":"Comment","name":"","datePublished":"2024-11-18T19:37:45.718Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Holly Teitsma"},"datePublished":"2024-11-12T11:47:49.812Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Pamela Mendez is always an attentive but never intrusive sales lead here. She is personable, intelligent, helpful, and knows her products. And, speaking of products, the higher end selection (for this area) at this site are usually the first ones we check out whenever it’s time to choose new frames. Being open on Saturdays also makes a difference in our likelihood of purchasing from here. Highly recommend…and look for Pamela.","comment":{"@type":"Comment","name":"","datePublished":"2024-11-12T20:49:30.204Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"kaniz khan"},"datePublished":"2024-11-01T22:16:05.01Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Pamela was awesome. She helped us out with our selections. Excellent customer service and a lot of selections.","comment":{"@type":"Comment","name":"","datePublished":"2024-11-05T19:03:40.53Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Alejandro"},"datePublished":"2024-10-20T00:51:11.441Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Excellent professional service, well knowledgeable from the start to the end","comment":{"@type":"Comment","name":"","datePublished":"2024-10-22T20:10:49.148Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"H King"},"datePublished":"2024-10-15T19:12:32.279Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very professionally run organization. This is our second year visiting this store. Melissa is very helpful and knowledgeable. Love this store.","comment":{"@type":"Comment","name":"","datePublished":"2024-10-16T19:25:56.182Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"J DAVIS"},"datePublished":"2024-10-01T01:33:11.113Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very friendly, professional and smart. We had a smooth and exceptional service from Nicole. We highly recommend her!","comment":{"@type":"Comment","name":"","datePublished":"2024-10-11T18:51:43.824Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Trevor Webb"},"datePublished":"2024-09-25T01:02:07.941Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-09-30T20:37:59.562Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Maggie Hinojosa"},"datePublished":"2024-09-07T18:54:24.549Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great customer service!","comment":{"@type":"Comment","name":"","datePublished":"2024-09-12T18:25:58.423Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Liza Espinosa"},"datePublished":"2024-08-26T17:36:11.163Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I am so happy I went to this LensCrafters in Macys @ Baybrook! Ms. Pamela Mendez was EXTREMELY HELPFUL AND SO KIND!!! I found the perfect pair of eyeglasses with her help! I recommend ALL to come see her!","comment":{"@type":"Comment","name":"","datePublished":"2024-08-27T02:29:09.843Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Meadow Mendoza"},"datePublished":"2024-07-23T21:11:23.494Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Pamela was VERY VERY helpful. She was very honest on which one would look the best on me and was very patient with me. If we every need more glasses we will be Returning for her assistance.","comment":{"@type":"Comment","name":"","datePublished":"2024-07-24T05:24:22.969Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Diana Hargrave"},"datePublished":"2024-07-23T00:20:15.268Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I absolutely love this lenscraft location. I have used this location for the past 3 years and they never disappoint. The customer service and wide selection of glasses is why I keep coming back. Pamela is very sweet and helpful.","comment":{"@type":"Comment","name":"","datePublished":"2024-07-24T00:39:26.365Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Harry Chambers"},"datePublished":"2024-07-03T19:05:43.105Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Confident, helpful, selfless attitude, friendly, and respectful customer service. The best place with top quality service here. I didn't even get asked to leave a tip.","comment":{"@type":"Comment","name":"","datePublished":"2024-07-04T04:21:54.328Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Yesenia Lopez"},"datePublished":"2024-06-13T18:23:49.632Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Pamela is the best! Very helpful, friendly and patient.","comment":{"@type":"Comment","name":"","datePublished":"2024-06-14T03:01:22.282Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Hannah Stuart"},"datePublished":"2024-06-01T01:23:56.741Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I came with my friend to get her frames foxed on her sunglasses and we had fabulous service from Pamela and Elisa!","comment":{"@type":"Comment","name":"","datePublished":"2024-06-02T00:39:02.508Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Emily Joseph"},"datePublished":"2024-05-31T23:18:16.926Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-06-01T06:07:36.228Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Cenk Baber"},"datePublished":"2024-05-25T01:45:08.799Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"My experience at LensCrafters at Macy's was exceptional, thanks to Mrs. Elisa. She went above and beyond to save my glasses last minute and even cleaned them FOR FREE, showcasing outstanding customer service and expertise. Her dedication and professionalism truly made a difference, and I couldn't be more grateful. I highly recommend this store to anyone in need of eyewear services. Thank you, Mrs. Elisa, and LensCrafters, for an outstanding experience!","comment":{"@type":"Comment","name":"","datePublished":"2024-05-26T00:45:15.151Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Carlos Garcia"},"datePublished":"2024-05-08T00:42:28.559Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Ivy is always there to tune me up with the best service on my glasses and customer service you can ask for.","comment":{"@type":"Comment","name":"","datePublished":"2024-05-09T00:23:45.214Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Lynne Buchanan"},"datePublished":"2024-04-18T23:34:37.468Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Customer service was awesome. I was made to feel like family.","comment":{"@type":"Comment","name":"","datePublished":"2024-04-19T06:57:07.498Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Joyce Saraiva"},"datePublished":"2024-02-12T19:17:23.537Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I was not aware of this location but am so happy I found it while passing through Macys! Pamela helped me and was so delightful and patient, she was very personable and helped me with all of my questions. I will most definitely make this my number one choice when looking for glasses, even the name brand options had cheaper prices than competitors nearby. Wonderful costumer service and great options for glasses!","comment":{"@type":"Comment","name":"","datePublished":"2024-02-13T05:24:16.763Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Cheryl Kelley"},"datePublished":"2024-02-11T03:51:27.511Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Ms. Pamela Mendez was such a pleasure to work with. She got me the best deal available. She knew all the glasses and helped me get the ones that I LOVE! Will go back there again. Rate experience and Pamela a 10+","comment":{"@type":"Comment","name":"","datePublished":"2024-02-12T08:06:35.131Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Cindy Fiddler"},"datePublished":"2024-02-11T00:56:08.876Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very attentive and very helpful","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Marisol Villa"},"datePublished":"2024-02-05T22:07:27.66Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Pam is very professional, accurate, helpful and especially patient!!! I highly recommend her !","comment":{"@type":"Comment","name":"","datePublished":"2024-02-06T03:25:33.464Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"MITCHELL BALL"},"datePublished":"2024-01-22T20:22:31.226Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Your sales person “ Ashlynn was super from beginning to ending. So very professional and knowledgeable on eye service. Thank you","comment":{"@type":"Comment","name":"","datePublished":"2024-01-23T04:13:36.119Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Janie Lewis"},"datePublished":"2023-12-25T15:21:11.404Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Thank you everyone that made my experience so special! I got the help I needed thank you for your great service, everyone was so friendly and helpful. Hands down to you ALL!","comment":{"@type":"Comment","name":"","datePublished":"2023-12-26T01:32:05.388Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Darby Phelps"},"datePublished":"2023-12-03T21:19:31.173Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Special thank you to Elisa & Nicole in the Macy’s LensCrafters for being so sweet their customer service was amazing!","comment":{"@type":"Comment","name":"","datePublished":"2023-12-04T07:48:51.406Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Antho"},"datePublished":"2023-11-26T21:13:27.675Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"I son was racially profiled because some lady accused me of stealing and she told her coworker that and there many people around this glasses store, and also i go to this place all the time when we enter just to look at the glasses and no one has ever said that before to me\n\nAlso to know the lady that said this she is a white Caucasian lady and she was wearing a blue shirt and I am also 12 and I wouldn’t steal anything","comment":{"@type":"Comment","name":"","datePublished":"2023-11-27T21:36:00.258Z","text":"Thank you for your review. We are sorry to hear your experience at LensCrafters did not meet your expectations. We strive to train our associates to be the best in the marketplace. Please go to http://ms.spr.ly/6265iz6El so we can follow up and redirect your concern to appropriate person. "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Shauna J. King"},"datePublished":"2023-10-30T18:53:06.365Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"My Hubz and I both got stylish glasses and the correct scripts the first time!!!!!!!! Elisa remembered details from our first visit when we ordered our glasses and asked about our trip! She really knows how to provide customer service. Elisa and her \"work daughter\" made sure we were fitted properly and happy before we left.","comment":{"@type":"Comment","name":"","datePublished":"2023-10-30T19:12:34.504Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Angelica Garcia"},"datePublished":"2023-09-18T03:09:59.369Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I highly recommend this store rather than the stand alone one at the mall. Mrs. Pam and Elisa are the best!! If you want the best customer service make sure you ask for them. I had been to the store 3 different times and every time these ladies made sure I left happy. Their customer service is top notch and they acknowledge every client even when being busy. I can’t say enough about these ladies.","comment":{"@type":"Comment","name":"","datePublished":"2023-09-19T20:03:02.614Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Lauren Anderson"},"datePublished":"2023-08-31T16:25:12.051Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I popped in on a Tuesday evening and was greeted by Ashlynn. The whole experience was great! Ashlynn helped me pic a frame and immediately provided me with the cost- she was able to find my insurance and make sure I got the lens I wanted. After taking my measurements, I asked about a second pair in which she assisted me in picking sunglasses. I felt no pressure to purchase, but this location had exactly what I wanted! I will absolutely come here for future eyeglasses needs. I can’t wait to see my new glasses! Great customer service (thank you Ashlynn)!","comment":{"@type":"Comment","name":"","datePublished":"2023-08-31T16:58:03.487Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Brittani Austin"},"datePublished":"2023-08-30T19:54:26.811Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"They allowed me to change my mind a million times without getting frustrated with me, thank you for the great service and all your assistance","comment":{"@type":"Comment","name":"","datePublished":"2023-08-30T21:47:46.577Z","text":"Thanks for your review! We are happy to hear our team was welcoming to you during your visit, making this a great experience for you. We look forward to your next visit!\n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"SKay - RP"},"datePublished":"2023-07-14T18:24:18.537Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Pamela Mendez is awesome! She was very helpful! I was very satisfied when I left. She is detailed at explaining what everything was for! She’s the best!!","comment":{"@type":"Comment","name":"","datePublished":"2023-07-20T19:40:57.234Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Albert Walton"},"datePublished":"2023-07-13T00:55:44.499Z","reviewRating":{"@type":"Rating","ratingValue":"2","bestRating":"5"},"reviewBody":"Ivy the lady that sold me my glasses was great, however the staff that works weekdays avoided trying to fit my glasses. I’ve worn glasses for 30 years, every time my glasses have been fit the technician has to feel where the end of the template curves on my ear. However the staff on weekdays does not do it this way. They asked me how does it feel, they should know how it fits if they actually touch where the frames bend along my ear. They gave me the impression they are frightened to touch the customer’s ears. For the amount of money I spent on glasses I would have expected a better fitting process. Hopefully LensCrafters can properly train these individuals.","comment":{"@type":"Comment","name":"","datePublished":"2023-07-13T03:32:27.016Z","text":"Thank you for your review. We are sorry to hear your experience at LensCrafters did not meet your expectations. We strive to meet all of our customer needs. Please go to http://ms.spr.ly/6268gFBOn to follow up so we can redirect your concern to the appropriate person. \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Jina Chauvin"},"datePublished":"2023-06-29T21:55:35.613Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Pamela helped me with my glasses that the right arm became loose a few times. i thank her and the staff for great customer service","comment":{"@type":"Comment","name":"","datePublished":"2023-07-14T01:05:32.565Z","text":"We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Dj Ostro"},"datePublished":"2023-06-12T20:44:54.894Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very professional, and very sweet. I recommend Lenscrafter all the way. They are 100% amazing. The manager really knows how to treat customers. I highly recommend this location at Macys at 200 Braybrook Mall in Friendswood Texas due to the fact I was greeted instantly with 2 amazing smiles and so eager to help... a process that could normally take a while picking out glasses went so smooth and easy. Great staff and nice clean well laid out store. The manager Elisa is so amazing she's very helpful and always give excellent service with a smile. Elisa and her staff at Lenscrafters are patient and friendly and very knowledgeable. Thank You Elisa and you staff.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Pamela Mendez"},"datePublished":"2023-06-09T22:58:07.684Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2023-06-15T16:36:01.266Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Almale Arzola Kramer"},"datePublished":"2023-05-25T20:32:06.881Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2023-06-02T19:44:48.815Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Pablo Villanueva"},"datePublished":"2023-05-03T14:42:38.563Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2023-06-13T21:13:18.9Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"alex dewitt"},"datePublished":"2023-03-27T18:06:24.825Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Awesome service!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"atmosphere the salon and beyond"},"datePublished":"2023-03-26T01:13:44.525Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Ashlyn and Pam were so helpful! They helped me pick out my favorite pair of glasses. They were an awesome team. I had them looking all over for the perfect pair and they each made me feel so secure in my purchase. Bonus! My son got a pair of cool shades as well. I’ll be back, definitely!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Meso Hungry"},"datePublished":"2023-03-21T20:41:29.963Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very professional attentive service , will use them again when needed. 3/21/2023","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Scott Brown"},"datePublished":"2023-03-19T02:09:27.938Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"This LensCrafters at Baybrook mall is the best they really care about the costumers and helping them get the right glasses and the right fit","comment":{"@type":"Comment","name":"","datePublished":"2023-03-27T15:39:44.78Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Tim Day"},"datePublished":"2023-03-13T00:33:09.554Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The buying process with Pamela Mendez was a great experience, She did a great job on finding a pair that fit properly. She was a huge help with options and determining the appropriate ones. Definitely recommend her for anyone shopping for glasses.","comment":{"@type":"Comment","name":"","datePublished":"2023-03-13T18:31:10.246Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Mariana Scott"},"datePublished":"2023-02-16T19:52:23.281Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great service. The seller lady, Pamela, was very helpful","comment":{"@type":"Comment","name":"","datePublished":"2023-02-22T14:45:14.436Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Luciano Mendez"},"datePublished":"2023-01-28T19:23:14.083Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Pamela was very helpful and informative!","comment":{"@type":"Comment","name":"","datePublished":"2023-02-02T17:39:44.557Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!\n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Tiffany Campbell"},"datePublished":"2023-01-17T18:54:15.886Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Fast friendly services.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Eduardo Avalos"},"datePublished":"2023-01-14T23:26:49.728Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Friendly and knowledgeable. Especially Pamela Mendez. Wide selection of frames to choose from.","comment":{"@type":"Comment","name":"","datePublished":"2023-01-20T18:16:11.394Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!\n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Sarah Mejia"},"datePublished":"2023-01-05T03:40:14.456Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Pam was extremely helpful and worked with me through everything. I am extremely picky when it comes to glasses, but she patiently helped me choose the perfect frames for me!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Debbie Anderson"},"datePublished":"2023-01-01T17:14:35.712Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Ashlynn lamb did an awesome job finding the glasses I saw earlier in the month that I wanted and they all did a great job making this purchase so easy!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Alessandra Krystal"},"datePublished":"2022-12-30T22:00:35.595Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"spent the whole day here and the workers were very helpful and amazing","comment":{"@type":"Comment","name":"","datePublished":"2023-01-05T20:05:12.699Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Kristin Torres"},"datePublished":"2022-11-14T21:04:59.489Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Jackie is absolutely so kind and generous with her time and knowledge. She was very helpful and attentive! Thank you!","comment":{"@type":"Comment","name":"","datePublished":"2022-11-18T17:55:33.227Z","text":"Thank you for your review. Our associates are some of the best around and we are always happy to hear our customers feel the same! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Adam Y"},"datePublished":"2022-11-12T04:08:58.023Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Five stars across the board! Talk about exceptional customer service by the manager Elisa and her team. I can honestly say that I have never had a bad experience at Lens Crafters in Macy’s Baybrook. The quality of products and service are top shelf! Keep up the great work and thank you for knowing and understanding how a customer wants to be treated.","comment":{"@type":"Comment","name":"","datePublished":"2022-11-14T17:11:38.41Z","text":"Hi! Thank you so much for your review. We are excited to hear Elisa was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!\n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Jennifer Otts"},"datePublished":"2022-09-06T13:33:20.071Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Both ladies who helped us on Saturday were fabulous. I had a great experience and will be back.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"argelia Quintanilla"},"datePublished":"2022-09-05T22:40:09.36Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-09-06T16:03:15.537Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Marisol Villa"},"datePublished":"2022-08-27T19:02:54.399Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Thank you to the entire staff that took the time to make me feel special in picking out my glasses and sunglasses. I highly recommend this place very professional!! The manager, Elisa, is the best! Pam, as well!!! The entire staff is so much fun!","comment":{"@type":"Comment","name":"","datePublished":"2022-09-01T20:12:24.291Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Stephanie Granger"},"datePublished":"2022-08-27T17:26:19.037Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Exceptional customer service, great frames to choose from and they really care how you feel when choosing a frame that fits.","comment":{"@type":"Comment","name":"","datePublished":"2022-09-01T20:12:19.06Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Regina Harris"},"datePublished":"2022-08-11T15:45:39.203Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I love this place! Elisa was wonderful and very helpful! She helped me pick out a beautiful pair of glasses and helped me get the best deal. I highly recommend LensCrafters!","comment":{"@type":"Comment","name":"","datePublished":"2022-08-12T19:21:00.653Z","text":"Hi! Thank you so much for your review. We are excited to hear Elisa was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Alyssa Rodriguez"},"datePublished":"2022-08-10T20:34:24.865Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Elisa is awesome and knows what she is doing! She made our visit easy and quick and gives the BEST customer service!!! Thank you Elisa! Highly recommend!!","comment":{"@type":"Comment","name":"","datePublished":"2022-08-11T19:08:31.443Z","text":"Hi! Thank you so much for your review. We are excited to hear Elisa was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"A Gonzalez"},"datePublished":"2022-08-06T19:57:02.059Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Nicole M. Have been helpful to us in fixing my girl's eyeglasses. Awesome place awesome people.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Angelita Gonzalez"},"datePublished":"2022-08-06T19:29:02.263Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"We had our girl's fixed in this place and Nicole M. Has been helpful. Awesome place.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Ed Parker"},"datePublished":"2022-07-22T04:08:01.461Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great service by Elissa\nHave a good variety of frames to choose from. Very satisfied with my visit and purchase!!!","comment":{"@type":"Comment","name":"","datePublished":"2022-07-22T14:37:33.677Z","text":"Hi! Thank you so much for your review. We are excited to hear Elissa was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Liz Moreno"},"datePublished":"2022-07-08T22:35:45.274Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Elisa, never disappoints. She goes out of her way to accommodate my needs. She is Extremely professional and very pleasant. Will definitely refer friends and family.","comment":{"@type":"Comment","name":"","datePublished":"2022-07-11T18:01:39.89Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Mat L"},"datePublished":"2022-07-03T21:33:26.308Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Love this place very professional and nice people there especially that manger there very good prices and you get a lot for you money thank you very much for everything","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Jerome Davis"},"datePublished":"2022-06-29T16:03:17.059Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Elisa was so helpful!!!!\nShe went above and beyond the call of duty to make sure My glasses were perfect!\nI will definitely be back to the macy’s location because of her. Thanks again Elisa!!!","comment":{"@type":"Comment","name":"","datePublished":"2022-06-30T19:28:05.349Z","text":"Hi! Thank you so much for your review. We are excited to hear Elisa was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Samantha Andrews"},"datePublished":"2022-06-04T23:49:30.457Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Elisa is a big help and has wonderful customer service!","comment":{"@type":"Comment","name":"","datePublished":"2022-06-06T15:33:07.291Z","text":"Hi! Thank you so much for your review. We are excited to hear Elisa was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Gloria Mitchell"},"datePublished":"2022-05-20T17:02:11.776Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-05-24T19:59:35.369Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Lee A. Jackson Sr."},"datePublished":"2022-05-20T16:57:16.75Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-05-24T19:54:36.799Z","text":"Thank you for your review. We are sorry to hear your experience at LensCrafters did not meet your expectations. We strive to meet all of our customer needs. Please go to https://www.luxotticacustomercare.com/lenscrafters to follow up so we can redirect your concern to the appropriate person."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Therese"},"datePublished":"2022-05-20T16:57:10.847Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"She was great","comment":{"@type":"Comment","name":"","datePublished":"2022-05-24T19:50:24.477Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Doris Harvey"},"datePublished":"2022-05-20T16:54:39.704Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-05-24T19:48:24.578Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Margaret Witherspoon"},"datePublished":"2022-05-20T03:34:07.137Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-05-20T19:43:37.295Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Amanda Mendoza"},"datePublished":"2022-05-03T21:46:11.653Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Excellent selection of glasses, Elisa at Baybrook Macys LensCrafters was very knowledgeable explained everything.","comment":{"@type":"Comment","name":"","datePublished":"2022-05-04T16:38:39.932Z","text":"Hi! Thank you so much for your review. We are excited to hear Elisa was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Freddrick James"},"datePublished":"2022-04-28T18:16:05.61Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great Eyecare products and Awesome customer service. Thank you Elissa","comment":{"@type":"Comment","name":"","datePublished":"2022-05-04T17:55:45.522Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Stephanie Medina"},"datePublished":"2022-04-26T19:28:53.731Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Thank you Nataliee for all your help. Nataliee went above and beyond to help me... I will be back. She was super helpful and kind. Thanks again","comment":{"@type":"Comment","name":"","datePublished":"2022-04-27T12:54:30.363Z","text":"Hi! Thank you so much for your review. We are excited to hear Nataliee was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Erin Fuselier"},"datePublished":"2022-04-22T22:51:34.173Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Natalie was very knowledgeable, kind, and helpful during my visit to LensCrafters at Macy’s. She took the time to give me advice about which frames suited my face and apologized for the rude behavior I experienced from the other location nearby. She definitely deserves a raise. 10/10 recommend this Macy’s location. Mrs. Elisa is awesome as well!","comment":{"@type":"Comment","name":"","datePublished":"2022-04-26T20:36:10.871Z","text":"Hi! Thank you so much for your review. We are excited to hear Natalie was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Hailey Fuselier"},"datePublished":"2022-04-22T22:46:08.925Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Natalie is AMAZING! She has impeccable customer service. She is extremely knowledgeable and helpful. We need more people like Natalie in this world!","comment":{"@type":"Comment","name":"","datePublished":"2022-04-26T20:13:05.713Z","text":"Hi! Thank you so much for your review. We are excited to hear Natalie was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Regina Joseph"},"datePublished":"2022-04-18T21:19:27.639Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-04-19T16:58:01.022Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Angel Valadez"},"datePublished":"2022-04-16T21:02:44.424Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The staff was pretty cool, they really knew what they were doing. They helped me out a lot in choosing the right pair. They were patient and friendly","comment":{"@type":"Comment","name":"","datePublished":"2022-04-18T20:04:25.41Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Linda Garcia"},"datePublished":"2022-04-16T20:59:15.144Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The staff was really helpful and polite. We had a pleasant experience. The team was Very knowledgeable and friendly. Thank you for helping me chose the perfect pair.","comment":{"@type":"Comment","name":"","datePublished":"2022-04-18T20:57:35.082Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Joana Gomes"},"datePublished":"2022-04-14T21:55:23.87Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Nicole showed my mom and i all the great deals that best fit our budget! she was awesome!","comment":{"@type":"Comment","name":"","datePublished":"2022-04-15T17:02:52.539Z","text":"Hi! Thank you so much for your review. We are excited to hear Nicole was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Kenya"},"datePublished":"2022-04-03T20:17:06.812Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Natalie is awesome!","comment":{"@type":"Comment","name":"","datePublished":"2022-04-04T18:24:03.08Z","text":"Hi! Thank you so much for your review. We are excited to hear Natalie was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Grant Baxter"},"datePublished":"2022-03-27T16:51:29.891Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Natalie was so helpful and informative! I will definitely be visiting again for her expertise!","comment":{"@type":"Comment","name":"","datePublished":"2022-04-01T16:28:57.151Z","text":"Hi! Thank you so much for your review. We are excited to Natalie hear was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Melanie Varga"},"datePublished":"2022-03-04T13:11:19.852Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Elissa and Natalie took great care of us yesterday! They did a great job finding glasses that fit my 12 year old son and look great too. I’m so glad we chose this optical shop. Thanks again, gals.","comment":{"@type":"Comment","name":"","datePublished":"2022-03-04T14:10:49.218Z","text":"Hi! Thank you so much for your review. We are excited to hear that Elissa and Natalie were able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Mohammad Amar"},"datePublished":"2022-02-26T23:25:18.105Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I went awhile back on a busy weekend to go pick out some new glasses. All of the employees were amazing helping me and other customers. I observed each employee as they helped other customers the compassion, patience and understanding from these lenscrafters employees blew me away. I will be definitely coming back to this amazing establishment. Thank you to all the employees for being such great help during a busy time.","comment":{"@type":"Comment","name":"","datePublished":"2022-02-28T17:50:32.926Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Amy Marisa"},"datePublished":"2022-02-13T03:05:05.954Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-02-18T20:49:24.679Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Rachel Johnson"},"datePublished":"2022-02-13T01:57:49.558Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Elisa is great! Helped me pick my glasses and I love them! Thank you so much!","comment":{"@type":"Comment","name":"","datePublished":"2022-02-18T20:41:50.519Z","text":"Hi! Thank you so much for your review. We are excited to hear Elisa was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Sandra Walker"},"datePublished":"2022-02-06T20:50:15.359Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Sales Associates Tania Valadez and Nicole Meraz are professional and patient when it comes to customer service. I have a narrow face and it's difficult finding a frame that compliments my facial features. Nicole spent a fair amount of time helping me choose a frame. Since I was paying out of pocket for my glasses, they also found discounts to help keep the price reasonable. Customer Service at it's finest.","comment":{"@type":"Comment","name":"","datePublished":"2022-02-07T21:12:09.352Z","text":"Hi! Thank you so much for your review. We are excited to hear that Tania and Nicole were able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Dreama Me moore"},"datePublished":"2022-02-03T21:53:03.192Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very great customer service! Had exactly what we needed! And got a great discount I will definitely refer my friends!","comment":{"@type":"Comment","name":"","datePublished":"2022-02-08T20:44:34.195Z","text":"Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"bridget gutierrez"},"datePublished":"2022-02-03T17:41:31.821Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Nicole went up and beyond for me! From the moment I walked up she was very informative on all the new technology on the lens plus, everything else Lens crafters has to offer.. This was my first time here and I will definitely be back. Thank you Nicole for making this the easiest process ever.","comment":{"@type":"Comment","name":"","datePublished":"2022-02-08T16:45:25.615Z","text":"Hi! Thank you so much for your review. We are excited to hear that Nicole was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Holly Hilton"},"datePublished":"2022-02-02T22:39:58.987Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"My husband and myself love this Lenscrafters! Elisa is Amazing and so helpful in picking out the perfect frames! She is very genuine and patient when it comes to every question that we asked. I will never go to another place to purchase my eyeglasses. She is Phenomenal!!\nThey have a great selection of eyeglasses plus sunglasses to choose from!","comment":{"@type":"Comment","name":"","datePublished":"2022-02-03T15:09:32.48Z","text":"Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"fatimah khatani"},"datePublished":"2022-01-29T19:20:52.747Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Amazing service from the associates at LensCrafters","comment":{"@type":"Comment","name":"","datePublished":"2022-02-04T16:42:33.899Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Nicklous Thomas"},"datePublished":"2021-12-31T19:45:47.094Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-01-04T19:01:06.539Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"trinidad trini8"},"datePublished":"2021-12-06T17:25:18.831Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Issue I had, was taken care within 15 min ,in and out with spare time to go and eat my lunch without rushing.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Cynthia Fontenelle-Hudson"},"datePublished":"2021-12-04T04:30:53.609Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Alisa and all staff were awesome. They provided excellent customer service. Would highly recommend to everyone.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"rick boullion"},"datePublished":"2021-11-30T04:43:34.851Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Nicole & Stacia were excellent. They were both very helpful. Nicole did a great job adjusting my old glasses to fit better. Stacia was very patient and well informed while I choose my new pair of glasses. I will definitely purchase my next pair of glasses at this location and hopefully Nicole & Stacia will be there to help again.","comment":{"@type":"Comment","name":"","datePublished":"2021-11-30T15:03:14.747Z","text":"Thank you for your review. Our associates are some of the best around and we are always happy to hear our customers feel the same!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Karina Galls"},"datePublished":"2021-11-29T19:10:42.628Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Matthew Diana"},"datePublished":"2021-11-28T03:19:57.169Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Really great service. I was helped by Nicole, one of the associates there and she helped me find my forever pair of glasses! The place is top notch, they’re very fast, and flexible with options & services.","comment":{"@type":"Comment","name":"","datePublished":"2021-11-30T20:32:30.255Z","text":"Hi! Thank you so much for your review. We are excited to hear Nicole was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Maria Lozano"},"datePublished":"2021-11-28T01:34:52.457Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Nicole at the LensCrafters inside the Macy’s was so helpful, she knows what she is doing, super nice and made our shopping experience phenomenal!!!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Emily M"},"datePublished":"2021-11-28T01:27:56.079Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Me and my cousin came here and Nicole helped us find frames that we both loved! She is an amazing worker. Astounding customer service! :-)","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Bianca A"},"datePublished":"2021-11-17T02:46:53.94Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"My husband and I had an amazing experience at this location whilst looking for a new pair of glasses for him and myself. The associate who helped us, Stacia was so sweet, and patient as we browsed to pick out a pair we both liked. She also recommended where to go for an eye exam in the same mall for my husband. The manager and assistant manager were also so amicable and helpful when we stopped by again to pick up our glasses once they arrived. We are very happy with the service, and will be going back in the future for contacts and frames when needed. Thank you again to Stacia, she was a pleasure to meet. =)","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Cary Aguirre"},"datePublished":"2021-11-13T01:30:13.213Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Excellent service. The lady was very helpful.","comment":{"@type":"Comment","name":"","datePublished":"2021-11-17T18:36:04.304Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Vivian Gonzalez"},"datePublished":"2021-11-13T01:08:01.623Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I had a great experience here. I appreciated how nice the employees were and how they were able to help me find a pair of sunglasses.","comment":{"@type":"Comment","name":"","datePublished":"2021-11-15T14:25:59.798Z","text":"Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Steven Baker"},"datePublished":"2021-11-10T23:31:08.695Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Elisa is the epitome of customer service. Extremely knowledgeable and helpful. Exceptional.","comment":{"@type":"Comment","name":"","datePublished":"2021-11-15T21:55:18.708Z","text":"Hi! Thank you so much for your review. We are excited to hear that Elisa was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"April Cavazos"},"datePublished":"2021-10-20T16:38:44.085Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Brought my very expensive glasses in for a quick tightening and had the best experience. Stacia was so nice and professional!","comment":{"@type":"Comment","name":"","datePublished":"2021-10-22T17:24:03.769Z","text":"Hi! Thank you so much for your review. We are excited to hear that Stacia was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Elisa Johnson"},"datePublished":"2021-10-09T12:19:42.23Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Sarah Cruz"},"datePublished":"2021-09-25T18:02:56.688Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-10-06T20:12:09.613Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"James Rushing"},"datePublished":"2021-09-22T13:50:06.428Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-09-22T20:14:52.851Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"John Mtz"},"datePublished":"2021-09-09T14:31:36.75Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Stacia and her manager were great helping me find the right fit and style of Oakley eyeglasses. I was well informed about the different lens treatment options available to me, also. Very friendly and knowledgeable ladies. Great service.","comment":{"@type":"Comment","name":"","datePublished":"2021-09-09T20:47:51.953Z","text":"Hi! Thank you so much for your review. We are excited to hear that Stacia was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"trash mail"},"datePublished":"2021-09-04T19:06:05.911Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I was able to work with Ally today and left with my favorite pair of Rayban sunglasses! She was courteous and helpful special ordering a pair that they didn’t have any left in the store. Thank you!","comment":{"@type":"Comment","name":"","datePublished":"2021-09-06T18:48:23.739Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"rosemary oreb"},"datePublished":"2021-09-03T18:53:04.885Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Nicole was the best.","comment":{"@type":"Comment","name":"","datePublished":"2021-09-03T20:20:07.141Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Michelle Brown"},"datePublished":"2021-08-03T19:58:35.267Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-08-26T19:38:21.811Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Marlene Hardgrave"},"datePublished":"2021-07-27T02:12:31.306Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I recently purchased some daily wear contacts and one tore while I was at the mall. I literally cannot see past my nose without them and all that I had on me was an old pair of glasses that was missing a screw on the left arm. I walked in to LensCrafters in Macy's and Stacia fixed the glasses for me good enough so I could drive home. Customer service goes a long way with me. Thank you","comment":{"@type":"Comment","name":"","datePublished":"2021-07-28T18:22:04.931Z","text":"Hello Marlene, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Rebekah Bettinger"},"datePublished":"2021-07-26T17:18:42.132Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The selection of frames was excellent, staff answered all my silly questions (I ask A LOT) and praising was fair, overall a good experience. I was helped by Stacia, wonderful employees like her make you leave reviews!","comment":{"@type":"Comment","name":"","datePublished":"2021-07-28T16:57:50.734Z","text":"Hello Rebekah, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Ana Sofia Gracia"},"datePublished":"2021-07-26T03:27:26.275Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Walked in to browse and they had a really good selection of glasses. Stacia was really helpful and knowledgeable over products and pricing! I will definitely be back to purchase.","comment":{"@type":"Comment","name":"","datePublished":"2021-07-26T13:20:16.338Z","text":"Hi! Thank you so much for your review. We are excited to hear Stacia was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Ronnie “RonnieM” Meraz"},"datePublished":"2021-07-26T00:26:02.689Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The staff was very helpful, Stacia patiently helped me select my frames. I will definitely be back with my children.","comment":{"@type":"Comment","name":"","datePublished":"2021-07-26T13:33:04.667Z","text":"Hi! Thank you so much for your review. We are excited to hear Satcia was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Jacob Meraz"},"datePublished":"2021-07-25T23:05:06.043Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Super friendly staff and helped me get contacts and frames that I really like.","comment":{"@type":"Comment","name":"","datePublished":"2021-07-26T13:56:03.67Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Maria Zavaleta"},"datePublished":"2021-07-21T19:53:31.41Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-07-22T20:14:59.457Z","text":"Great to hear! We appreciate your review and hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"rajeev grover"},"datePublished":"2021-07-18T22:23:19.063Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Superb service. Elisa is so knowledgeable and helpful.","comment":{"@type":"Comment","name":"","datePublished":"2021-07-19T15:49:56.626Z","text":"Hi! Thank you so much for your review. We are excited to hear Elisa was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Dylan Privett"},"datePublished":"2021-07-15T22:23:03.514Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Straightened my sun glasses free of charge, very friendly service; I’d definitely recommend this store!","comment":{"@type":"Comment","name":"","datePublished":"2021-07-20T15:43:36.67Z","text":"Thank you for your review. Our associates are some of the best around and we are always happy to hear our customers feel the same!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Armando Perez"},"datePublished":"2021-07-12T20:43:17.464Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-07-16T20:02:40.727Z","text":"Great to hear! We appreciate your review and hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Richard hernandez"},"datePublished":"2021-07-10T23:21:45.085Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-07-13T13:54:35.155Z","text":"Great to hear! We appreciate your review and hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Brenda Bloom"},"datePublished":"2021-07-10T22:36:06.939Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-07-13T14:29:21.533Z","text":"Great to hear! We appreciate your review and hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Robert J."},"datePublished":"2021-07-06T23:33:39.808Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-07-07T15:45:45.986Z","text":"Great to hear! We appreciate your review and hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Stacey Lucas"},"datePublished":"2021-07-06T22:46:20.385Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Store was clean and the sales person that helped me was very knowledgeable and answered all my questions..","comment":{"@type":"Comment","name":"","datePublished":"2021-07-07T16:08:07.968Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Charles Samples"},"datePublished":"2021-06-10T10:29:12.219Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"First time at this location, but customer service was awesome as usual. Stacia was extremely helpful and offered guidance with my selection of eyewear. I’m very happy with my purchase. Thanks a million Stacia 💕","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Rachel Valma"},"datePublished":"2021-03-21T17:35:34.107Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-03-23T20:35:55.368Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Shawn Junot"},"datePublished":"2021-02-23T22:19:51.272Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-02-24T17:10:30.152Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Lisa Quintanilla"},"datePublished":"2021-01-21T00:57:44.537Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"First time here and they were very attentive and helpful.","comment":{"@type":"Comment","name":"","datePublished":"2021-01-21T15:08:59.3Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Kisha G"},"datePublished":"2021-01-18T00:13:07.187Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-01-18T14:51:41.951Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Marina Howard"},"datePublished":"2021-01-05T20:45:09.744Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"First time customer. Use others in the past I will only use LensCrafters in the future. Customer service was awesome I interacted with Zach and Elisa and received service way beyond my expectations. I highly recommend them for your eye care needs.","comment":{"@type":"Comment","name":"","datePublished":"2021-01-06T14:28:47.521Z","text":"Thank you for your review. Our associates are some of the best around and we are always happy to hear our customers feel the same!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Krissy Stark"},"datePublished":"2020-12-11T19:55:58.792Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2020-12-15T14:17:03.859Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Christina Ross"},"datePublished":"2020-10-14T15:11:33.736Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I had a lovely first time experience with LensCrafters at Macy's. The support I receive from the staff was superb. I do plan on returning when it's time to pick out new frames.","comment":{"@type":"Comment","name":"","datePublished":"2020-10-15T15:42:50.217Z","text":"Hello Christina, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Victoria S"},"datePublished":"2020-06-20T21:59:02.028Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Very unwelcome personal.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Kommera Reddy"},"datePublished":"2020-02-23T02:38:35.041Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"extremely satisfied with the service","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Angie Allen"},"datePublished":"2020-01-21T01:20:10.333Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Alexia,took care of my needs . She is very professional, patient and knowledgeable. She is ready for a manager position, she can run that store really easy.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Toi Leonard"},"datePublished":"2019-12-29T14:14:42.987Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Customer service was excellent. The store was extremely crowded when I entered the store but the employees immediately asked me if I needed help. I had three employees help me with my frames and prescription. I would like for the store to carry Gucci and Patricia Nash frames.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Sally R."},"datePublished":"2019-12-29T02:01:34.276Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Thank you for a great service. I was extremely satisfied with my visit. Highly recommended.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Truther"},"datePublished":"2019-02-22T22:43:43.408Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Love their selection and the main manger is very nice. She helped me make a good decision and I love my glasses. They’re my favorite pair so far!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Ivan Tran"},"datePublished":"2018-12-05T20:20:34.253Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Vinhstopher"},"datePublished":"2018-12-05T20:09:30.072Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"They accept most vision insurances and have a quick turn around time","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Shannon Tran"},"datePublished":"2018-12-05T20:05:08.956Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I like that they are able to accept walk ins for comprehensive eye exams. Macy’s credit cards are also accepted","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Cassie Trieu"},"datePublished":"2018-12-05T19:57:08.284Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"LensCrafters has always given me the best quality and service. I’ve been coming here for years and I haven’t gone to another optical since. The staff is very well informed and they know what type of lenses that are best suited for my eyes. I really appreciate their service.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Steven Keese"},"datePublished":"2018-05-21T14:56:45.627Z","reviewRating":{"@type":"Rating","ratingValue":"2","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}}]</script><script type="application/ld+json">[{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"kin sreng"},"datePublished":"2025-03-25T18:12:34.413Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I love the way they treat customers 👍","comment":{"@type":"Comment","name":"","datePublished":"2025-03-26T05:24:49.674Z","text":"Thank you for your review! \nWe are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. \nWe hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Arienne Neumann"},"datePublished":"2025-03-24T18:15:59.947Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Pamela went above and beyond. She was patient and amicable and above all, a good listener. Helpful information but no pushy sales approach.","comment":{"@type":"Comment","name":"","datePublished":"2025-03-25T03:53:07.594Z","text":"Thank you for your review! \nWe are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. \nWe hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Diana Campos"},"datePublished":"2025-03-18T18:21:46.248Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Pam and Madison were great! Madison helped me try on many pairs, respectfully, that suited my style. Pam was very transparent with pricing and even reminded me to use my HSA card. Amazing team.","comment":{"@type":"Comment","name":"","datePublished":"2025-03-19T04:30:22.628Z","text":"Thank you for your review! \nWe are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. \nWe hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Lauren"},"datePublished":"2025-03-13T00:44:11.667Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2025-03-21T18:54:05.994Z","text":"Thank you for your review! \nWe are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. \nWe hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Lisa Barrier"},"datePublished":"2025-03-01T21:52:44.456Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Repeat customer. Excellent service every time!","comment":{"@type":"Comment","name":"","datePublished":"2025-03-05T04:34:19.805Z","text":"Thank you for your review! \nWe are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. \nWe hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"De Shundra Jones"},"datePublished":"2025-02-28T22:27:53.593Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Elida Spector is the BEST. I Saenz some grand somewhere else that did not take my insurance and she searched until we found them . THANK YOU SOOO MUCH!!!!!!!","comment":{"@type":"Comment","name":"","datePublished":"2025-03-02T21:30:11.359Z","text":"Thank you for your review! \nWe are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. \nWe hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Tinu Dada"},"datePublished":"2025-02-26T22:05:44.264Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"We an awesome experience. Ashlynn Lamb was really nice and very professional.\nThank you so much","comment":{"@type":"Comment","name":"","datePublished":"2025-03-03T15:38:00.109Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"luis Garza"},"datePublished":"2025-02-22T18:31:15.054Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Pam and Ashlynn are the best! Always a great service and smily faces !!!!","comment":{"@type":"Comment","name":"","datePublished":"2025-03-05T17:48:52.727Z","text":"Thank you for your review! \nWe are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. \nWe hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Adalia Garcia"},"datePublished":"2025-02-22T18:30:13.139Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Pam and Ashlynn are the best! Have always helped us, always leave happy!","comment":{"@type":"Comment","name":"","datePublished":"2025-03-05T17:47:29.61Z","text":"Thank you for your review! \nWe are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. \nWe hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Jessica Soliz"},"datePublished":"2025-02-20T23:55:18.133Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"My overall experience was wonderful. I was welcomed by Elissa and Addlin with the highest spirits and excellent customer service. They were very eager to assist me with my appointment. Ms. Pamela was so sweet and very patient with helping me find a pair of glasses that I liked mind you I'm very very picky and she still was very kind, funny and wasn't about her numbers.","comment":{"@type":"Comment","name":"","datePublished":"2025-03-05T18:52:50.704Z","text":"Thank you for your review! \nWe are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. \nWe hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Maria"},"datePublished":"2025-02-20T23:52:02.919Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Such amazing top notch employees!!!","comment":{"@type":"Comment","name":"","datePublished":"2025-03-05T18:52:15.734Z","text":"Thank you for your review! \nWe are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. \nWe hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Seth Sanders"},"datePublished":"2025-02-20T20:18:08.593Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Pamela was super great and helpful with me finding glasses especially with it being almost 20 years since I had worn some!","comment":{"@type":"Comment","name":"","datePublished":"2025-03-05T16:56:37.41Z","text":"Thank you for your review! \nWe are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. \nWe hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Kate Smith"},"datePublished":"2025-02-20T20:06:26.377Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very helpful staff! Will come back","comment":{"@type":"Comment","name":"","datePublished":"2025-03-05T16:55:23.871Z","text":"Thank you for your review! \nWe are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. \nWe hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"ashlynn stegall"},"datePublished":"2025-02-17T23:35:42.905Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Pam and Elisa are best. They were so helpful and kind. There needs to be more people in the world like them. Thank yall so much for helping us.","comment":{"@type":"Comment","name":"","datePublished":"2025-02-18T08:24:12.644Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Abigail Rodriguez"},"datePublished":"2025-02-17T20:33:38.437Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Ashlyn provided superior service and suggestions to meet our needs","comment":{"@type":"Comment","name":"","datePublished":"2025-02-18T06:00:09.66Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Mia Young"},"datePublished":"2025-02-17T00:01:36.784Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Went in just to window shop and Nicole helped get a new pair of glasses and offered great customer service! will definitely be back!","comment":{"@type":"Comment","name":"","datePublished":"2025-02-17T08:02:46.669Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Crissy Valdez"},"datePublished":"2025-02-14T20:42:05.279Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great customer care team. Ashlyn took her time to explain the services lens crafters offers and made us feel confident about our purchase. Thank you ladies!!","comment":{"@type":"Comment","name":"","datePublished":"2025-02-15T06:33:14.752Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Sue Jimenez"},"datePublished":"2025-02-09T21:26:10.722Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The manager in Macy’s was very helpful and professional she helped us the entire process making our buying experience very easy. I will highly recommend this particular location based on the service provided for the manager.","comment":{"@type":"Comment","name":"","datePublished":"2025-02-10T06:54:05.682Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Gabby Escamilla"},"datePublished":"2025-02-07T19:16:47.823Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The experience was amazing Pamela Mendez gave us great advice about the glasses and super nice","comment":{"@type":"Comment","name":"","datePublished":"2025-02-08T04:54:22.542Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Beto I"},"datePublished":"2025-02-07T16:43:19.838Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Definitely recommend this location. I’ve been coming here for about two years now and always have a great experience. Ask for Pam Mendez if you can, she really knows her stuff.","comment":{"@type":"Comment","name":"","datePublished":"2025-02-08T03:33:46.504Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Jonathan Zook"},"datePublished":"2025-02-06T21:41:44.39Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2025-02-07T06:27:37.807Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Serena Villarreal"},"datePublished":"2025-02-04T20:05:42.251Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Awesome ladies","comment":{"@type":"Comment","name":"","datePublished":"2025-02-05T05:36:49.056Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Dianna Benavides"},"datePublished":"2025-02-03T18:19:25.135Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"One of the best experiences I have ever had buying glasses! Fantastic selection and Pamela Mendez could not have been nicer or more professional and patient with me! Will definitely refer and be back!!!","comment":{"@type":"Comment","name":"","datePublished":"2025-02-04T04:17:32.677Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Amy Hinojosa"},"datePublished":"2025-02-02T01:44:00.067Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I always have a positive experience getting my vision needs met at this location. The staff is very knowledge and friendly, reaching out to make sure that you get exactly what you’re looking for. Ashlynn was able to recommend me frame styles based on the strength of my prescription (my lenses have to be THICK!). Pam was very efficient in getting my measurements and information so I could get out of there quick! Thanks ladies for all the help.","comment":{"@type":"Comment","name":"","datePublished":"2025-02-03T01:55:45.035Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Haley Stevens"},"datePublished":"2025-02-01T23:17:56.038Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2025-02-02T10:19:41.722Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Tammy Michelli"},"datePublished":"2025-02-01T18:31:30.215Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Beautiful experience. The ladies here are kind and professional. Surprisingly, this was a much faster and less painfully boring experience than I anticipated.","comment":{"@type":"Comment","name":"","datePublished":"2025-02-02T04:34:23.871Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Rebekah Michelli"},"datePublished":"2025-02-01T17:40:27.375Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"My experience at LenseCrafters today was awesome. Elisa had the answers to all my questions.","comment":{"@type":"Comment","name":"","datePublished":"2025-02-02T04:00:41.135Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Ismael Hernandez"},"datePublished":"2025-01-26T19:52:17.331Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Elisa and Ashley are incredible, I will never go to anyone else other than them. Amazing service and treatment always. Thank you both for everything!","comment":{"@type":"Comment","name":"","datePublished":"2025-01-27T05:50:53.082Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Maliha Khan"},"datePublished":"2025-01-21T00:05:30.071Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"so so helpful! went the extra mile to make sure I loved the frames I chose","comment":{"@type":"Comment","name":"","datePublished":"2025-01-21T07:11:57.558Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Jessica Perez"},"datePublished":"2025-01-19T18:16:49.444Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Ashlynn L. Is amazing!! She's so helpful and patient. She took her time and helped me with everything! She gave me quotes, helped me pick out frames, and went above and beyond! I would recommend them to anyone and eveyone!!","comment":{"@type":"Comment","name":"","datePublished":"2025-01-20T03:35:17.122Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Anthony Galindo"},"datePublished":"2025-01-19T02:49:46.855Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Where do I begin…. First off I want to give an honorary mention to the other LensCrafters associates for their patience and professionalism. This one associate specifically, who helped me find the exact pair of glasses I didn’t know I needed. I went in there only to window shop and see if anything caught my eye. Nicole then helped me with my search and I ended up buying a pair of glasses then and there. I was excited with my purchase and grateful that I had an exceptional customer experience. Will definitely come back!","comment":{"@type":"Comment","name":"","datePublished":"2025-01-20T01:58:08.913Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Larry C. Johnson"},"datePublished":"2025-01-18T23:53:40.02Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"What a great experience I just had.\nIf anyone is looking for glasses and to be treated in a very professional way, this is the group.\nProfessional doesn’t really explain how well my wife and I were treated.\nLook at my brand new Versace glasses!","comment":{"@type":"Comment","name":"","datePublished":"2025-01-19T09:48:38.455Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Britt Elliott"},"datePublished":"2025-01-16T22:36:16.146Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"These ladies are INCREDIBLE!! Couldn’t ask for more!","comment":{"@type":"Comment","name":"","datePublished":"2025-01-17T06:42:39.505Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Axxaguirre"},"datePublished":"2024-12-21T01:09:17.903Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Ashlynn, Pam and Elisa were amazing and helped me find the perfect pair of glasses. Super friendly and knowledgeable staff! I was quoted a 10-14 day wait time (because of the holidays) and they were ready in 6 days. I will be back. Thanks!","comment":{"@type":"Comment","name":"","datePublished":"2024-12-22T01:28:31.22Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Spuddangler69"},"datePublished":"2024-12-10T21:22:41.546Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-12-11T05:47:44.02Z","text":"Thank you for your review. We are sorry to hear that your experience at LensCrafters did not meet your expectations. We strive to provide the best customer service in the industry. Please go to www.luxotticacustomercare.com/lenscrafters/careform so we can work to correct this issue for you."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Yasselyn Martinez"},"datePublished":"2024-12-05T18:42:39.321Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Love the quality of the products. The store manager Elisa is the best she is always makes my orders so simple and fast. High recommended.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Deniqua Johnson"},"datePublished":"2024-11-30T20:03:37.505Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Mrs Pam is the best person to help you make a awesome decision ... Thanks so much Mrs.Pam and Elisa!!!! 💕 @Macy's Baybrook","comment":{"@type":"Comment","name":"","datePublished":"2024-12-09T19:54:35.385Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Brandon Childs"},"datePublished":"2024-11-19T02:28:59.194Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"This lens crafters is the best!! Elisa is the bomb.com!! She provided great insight and help finding my perfect glasses! They have a wide variety of frames from Versace to oakley, so they will definitely have something that you like. Go see her or her team of professionals ,you will not regret it!","comment":{"@type":"Comment","name":"","datePublished":"2024-11-22T20:55:27.584Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Alex Salinas"},"datePublished":"2024-11-15T01:51:13.627Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Pamela at the LensCrafters inside Macys was amazing. She went above and beyond to help me. 5 stars to her. I am sending everyone I know to her that needs assistance with eye glasses or contacts","comment":{"@type":"Comment","name":"","datePublished":"2024-11-18T19:37:45.718Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Holly Teitsma"},"datePublished":"2024-11-12T11:47:49.812Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Pamela Mendez is always an attentive but never intrusive sales lead here. She is personable, intelligent, helpful, and knows her products. And, speaking of products, the higher end selection (for this area) at this site are usually the first ones we check out whenever it’s time to choose new frames. Being open on Saturdays also makes a difference in our likelihood of purchasing from here. Highly recommend…and look for Pamela.","comment":{"@type":"Comment","name":"","datePublished":"2024-11-12T20:49:30.204Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"kaniz khan"},"datePublished":"2024-11-01T22:16:05.01Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Pamela was awesome. She helped us out with our selections. Excellent customer service and a lot of selections.","comment":{"@type":"Comment","name":"","datePublished":"2024-11-05T19:03:40.53Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Alejandro"},"datePublished":"2024-10-20T00:51:11.441Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Excellent professional service, well knowledgeable from the start to the end","comment":{"@type":"Comment","name":"","datePublished":"2024-10-22T20:10:49.148Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"H King"},"datePublished":"2024-10-15T19:12:32.279Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very professionally run organization. This is our second year visiting this store. Melissa is very helpful and knowledgeable. Love this store.","comment":{"@type":"Comment","name":"","datePublished":"2024-10-16T19:25:56.182Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"J DAVIS"},"datePublished":"2024-10-01T01:33:11.113Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very friendly, professional and smart. We had a smooth and exceptional service from Nicole. We highly recommend her!","comment":{"@type":"Comment","name":"","datePublished":"2024-10-11T18:51:43.824Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Trevor Webb"},"datePublished":"2024-09-25T01:02:07.941Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-09-30T20:37:59.562Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Maggie Hinojosa"},"datePublished":"2024-09-07T18:54:24.549Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great customer service!","comment":{"@type":"Comment","name":"","datePublished":"2024-09-12T18:25:58.423Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Liza Espinosa"},"datePublished":"2024-08-26T17:36:11.163Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I am so happy I went to this LensCrafters in Macys @ Baybrook! Ms. Pamela Mendez was EXTREMELY HELPFUL AND SO KIND!!! I found the perfect pair of eyeglasses with her help! I recommend ALL to come see her!","comment":{"@type":"Comment","name":"","datePublished":"2024-08-27T02:29:09.843Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Meadow Mendoza"},"datePublished":"2024-07-23T21:11:23.494Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Pamela was VERY VERY helpful. She was very honest on which one would look the best on me and was very patient with me. If we every need more glasses we will be Returning for her assistance.","comment":{"@type":"Comment","name":"","datePublished":"2024-07-24T05:24:22.969Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Diana Hargrave"},"datePublished":"2024-07-23T00:20:15.268Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I absolutely love this lenscraft location. I have used this location for the past 3 years and they never disappoint. The customer service and wide selection of glasses is why I keep coming back. Pamela is very sweet and helpful.","comment":{"@type":"Comment","name":"","datePublished":"2024-07-24T00:39:26.365Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Harry Chambers"},"datePublished":"2024-07-03T19:05:43.105Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Confident, helpful, selfless attitude, friendly, and respectful customer service. The best place with top quality service here. I didn't even get asked to leave a tip.","comment":{"@type":"Comment","name":"","datePublished":"2024-07-04T04:21:54.328Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Yesenia Lopez"},"datePublished":"2024-06-13T18:23:49.632Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Pamela is the best! Very helpful, friendly and patient.","comment":{"@type":"Comment","name":"","datePublished":"2024-06-14T03:01:22.282Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Hannah Stuart"},"datePublished":"2024-06-01T01:23:56.741Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I came with my friend to get her frames foxed on her sunglasses and we had fabulous service from Pamela and Elisa!","comment":{"@type":"Comment","name":"","datePublished":"2024-06-02T00:39:02.508Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Emily Joseph"},"datePublished":"2024-05-31T23:18:16.926Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-06-01T06:07:36.228Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Cenk Baber"},"datePublished":"2024-05-25T01:45:08.799Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"My experience at LensCrafters at Macy's was exceptional, thanks to Mrs. Elisa. She went above and beyond to save my glasses last minute and even cleaned them FOR FREE, showcasing outstanding customer service and expertise. Her dedication and professionalism truly made a difference, and I couldn't be more grateful. I highly recommend this store to anyone in need of eyewear services. Thank you, Mrs. Elisa, and LensCrafters, for an outstanding experience!","comment":{"@type":"Comment","name":"","datePublished":"2024-05-26T00:45:15.151Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Carlos Garcia"},"datePublished":"2024-05-08T00:42:28.559Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Ivy is always there to tune me up with the best service on my glasses and customer service you can ask for.","comment":{"@type":"Comment","name":"","datePublished":"2024-05-09T00:23:45.214Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Lynne Buchanan"},"datePublished":"2024-04-18T23:34:37.468Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Customer service was awesome. I was made to feel like family.","comment":{"@type":"Comment","name":"","datePublished":"2024-04-19T06:57:07.498Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Joyce Saraiva"},"datePublished":"2024-02-12T19:17:23.537Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I was not aware of this location but am so happy I found it while passing through Macys! Pamela helped me and was so delightful and patient, she was very personable and helped me with all of my questions. I will most definitely make this my number one choice when looking for glasses, even the name brand options had cheaper prices than competitors nearby. Wonderful costumer service and great options for glasses!","comment":{"@type":"Comment","name":"","datePublished":"2024-02-13T05:24:16.763Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Cheryl Kelley"},"datePublished":"2024-02-11T03:51:27.511Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Ms. Pamela Mendez was such a pleasure to work with. She got me the best deal available. She knew all the glasses and helped me get the ones that I LOVE! Will go back there again. Rate experience and Pamela a 10+","comment":{"@type":"Comment","name":"","datePublished":"2024-02-12T08:06:35.131Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Cindy Fiddler"},"datePublished":"2024-02-11T00:56:08.876Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very attentive and very helpful","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Marisol Villa"},"datePublished":"2024-02-05T22:07:27.66Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Pam is very professional, accurate, helpful and especially patient!!! I highly recommend her !","comment":{"@type":"Comment","name":"","datePublished":"2024-02-06T03:25:33.464Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"MITCHELL BALL"},"datePublished":"2024-01-22T20:22:31.226Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Your sales person “ Ashlynn was super from beginning to ending. So very professional and knowledgeable on eye service. Thank you","comment":{"@type":"Comment","name":"","datePublished":"2024-01-23T04:13:36.119Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Janie Lewis"},"datePublished":"2023-12-25T15:21:11.404Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Thank you everyone that made my experience so special! I got the help I needed thank you for your great service, everyone was so friendly and helpful. Hands down to you ALL!","comment":{"@type":"Comment","name":"","datePublished":"2023-12-26T01:32:05.388Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Darby Phelps"},"datePublished":"2023-12-03T21:19:31.173Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Special thank you to Elisa & Nicole in the Macy’s LensCrafters for being so sweet their customer service was amazing!","comment":{"@type":"Comment","name":"","datePublished":"2023-12-04T07:48:51.406Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Antho"},"datePublished":"2023-11-26T21:13:27.675Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"I son was racially profiled because some lady accused me of stealing and she told her coworker that and there many people around this glasses store, and also i go to this place all the time when we enter just to look at the glasses and no one has ever said that before to me\n\nAlso to know the lady that said this she is a white Caucasian lady and she was wearing a blue shirt and I am also 12 and I wouldn’t steal anything","comment":{"@type":"Comment","name":"","datePublished":"2023-11-27T21:36:00.258Z","text":"Thank you for your review. We are sorry to hear your experience at LensCrafters did not meet your expectations. We strive to train our associates to be the best in the marketplace. Please go to http://ms.spr.ly/6265iz6El so we can follow up and redirect your concern to appropriate person. "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Shauna J. King"},"datePublished":"2023-10-30T18:53:06.365Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"My Hubz and I both got stylish glasses and the correct scripts the first time!!!!!!!! Elisa remembered details from our first visit when we ordered our glasses and asked about our trip! She really knows how to provide customer service. Elisa and her \"work daughter\" made sure we were fitted properly and happy before we left.","comment":{"@type":"Comment","name":"","datePublished":"2023-10-30T19:12:34.504Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Angelica Garcia"},"datePublished":"2023-09-18T03:09:59.369Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I highly recommend this store rather than the stand alone one at the mall. Mrs. Pam and Elisa are the best!! If you want the best customer service make sure you ask for them. I had been to the store 3 different times and every time these ladies made sure I left happy. Their customer service is top notch and they acknowledge every client even when being busy. I can’t say enough about these ladies.","comment":{"@type":"Comment","name":"","datePublished":"2023-09-19T20:03:02.614Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Lauren Anderson"},"datePublished":"2023-08-31T16:25:12.051Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I popped in on a Tuesday evening and was greeted by Ashlynn. The whole experience was great! Ashlynn helped me pic a frame and immediately provided me with the cost- she was able to find my insurance and make sure I got the lens I wanted. After taking my measurements, I asked about a second pair in which she assisted me in picking sunglasses. I felt no pressure to purchase, but this location had exactly what I wanted! I will absolutely come here for future eyeglasses needs. I can’t wait to see my new glasses! Great customer service (thank you Ashlynn)!","comment":{"@type":"Comment","name":"","datePublished":"2023-08-31T16:58:03.487Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Brittani Austin"},"datePublished":"2023-08-30T19:54:26.811Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"They allowed me to change my mind a million times without getting frustrated with me, thank you for the great service and all your assistance","comment":{"@type":"Comment","name":"","datePublished":"2023-08-30T21:47:46.577Z","text":"Thanks for your review! We are happy to hear our team was welcoming to you during your visit, making this a great experience for you. We look forward to your next visit!\n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"SKay - RP"},"datePublished":"2023-07-14T18:24:18.537Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Pamela Mendez is awesome! She was very helpful! I was very satisfied when I left. She is detailed at explaining what everything was for! She’s the best!!","comment":{"@type":"Comment","name":"","datePublished":"2023-07-20T19:40:57.234Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Albert Walton"},"datePublished":"2023-07-13T00:55:44.499Z","reviewRating":{"@type":"Rating","ratingValue":"2","bestRating":"5"},"reviewBody":"Ivy the lady that sold me my glasses was great, however the staff that works weekdays avoided trying to fit my glasses. I’ve worn glasses for 30 years, every time my glasses have been fit the technician has to feel where the end of the template curves on my ear. However the staff on weekdays does not do it this way. They asked me how does it feel, they should know how it fits if they actually touch where the frames bend along my ear. They gave me the impression they are frightened to touch the customer’s ears. For the amount of money I spent on glasses I would have expected a better fitting process. Hopefully LensCrafters can properly train these individuals.","comment":{"@type":"Comment","name":"","datePublished":"2023-07-13T03:32:27.016Z","text":"Thank you for your review. We are sorry to hear your experience at LensCrafters did not meet your expectations. We strive to meet all of our customer needs. Please go to http://ms.spr.ly/6268gFBOn to follow up so we can redirect your concern to the appropriate person. \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Jina Chauvin"},"datePublished":"2023-06-29T21:55:35.613Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Pamela helped me with my glasses that the right arm became loose a few times. i thank her and the staff for great customer service","comment":{"@type":"Comment","name":"","datePublished":"2023-07-14T01:05:32.565Z","text":"We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Dj Ostro"},"datePublished":"2023-06-12T20:44:54.894Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very professional, and very sweet. I recommend Lenscrafter all the way. They are 100% amazing. The manager really knows how to treat customers. I highly recommend this location at Macys at 200 Braybrook Mall in Friendswood Texas due to the fact I was greeted instantly with 2 amazing smiles and so eager to help... a process that could normally take a while picking out glasses went so smooth and easy. Great staff and nice clean well laid out store. The manager Elisa is so amazing she's very helpful and always give excellent service with a smile. Elisa and her staff at Lenscrafters are patient and friendly and very knowledgeable. Thank You Elisa and you staff.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Pamela Mendez"},"datePublished":"2023-06-09T22:58:07.684Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2023-06-15T16:36:01.266Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Almale Arzola Kramer"},"datePublished":"2023-05-25T20:32:06.881Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2023-06-02T19:44:48.815Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Pablo Villanueva"},"datePublished":"2023-05-03T14:42:38.563Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2023-06-13T21:13:18.9Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"alex dewitt"},"datePublished":"2023-03-27T18:06:24.825Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Awesome service!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"atmosphere the salon and beyond"},"datePublished":"2023-03-26T01:13:44.525Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Ashlyn and Pam were so helpful! They helped me pick out my favorite pair of glasses. They were an awesome team. I had them looking all over for the perfect pair and they each made me feel so secure in my purchase. Bonus! My son got a pair of cool shades as well. I’ll be back, definitely!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Meso Hungry"},"datePublished":"2023-03-21T20:41:29.963Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very professional attentive service , will use them again when needed. 3/21/2023","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Scott Brown"},"datePublished":"2023-03-19T02:09:27.938Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"This LensCrafters at Baybrook mall is the best they really care about the costumers and helping them get the right glasses and the right fit","comment":{"@type":"Comment","name":"","datePublished":"2023-03-27T15:39:44.78Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Tim Day"},"datePublished":"2023-03-13T00:33:09.554Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The buying process with Pamela Mendez was a great experience, She did a great job on finding a pair that fit properly. She was a huge help with options and determining the appropriate ones. Definitely recommend her for anyone shopping for glasses.","comment":{"@type":"Comment","name":"","datePublished":"2023-03-13T18:31:10.246Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Mariana Scott"},"datePublished":"2023-02-16T19:52:23.281Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great service. The seller lady, Pamela, was very helpful","comment":{"@type":"Comment","name":"","datePublished":"2023-02-22T14:45:14.436Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Luciano Mendez"},"datePublished":"2023-01-28T19:23:14.083Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Pamela was very helpful and informative!","comment":{"@type":"Comment","name":"","datePublished":"2023-02-02T17:39:44.557Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!\n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Tiffany Campbell"},"datePublished":"2023-01-17T18:54:15.886Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Fast friendly services.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Eduardo Avalos"},"datePublished":"2023-01-14T23:26:49.728Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Friendly and knowledgeable. Especially Pamela Mendez. Wide selection of frames to choose from.","comment":{"@type":"Comment","name":"","datePublished":"2023-01-20T18:16:11.394Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!\n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Sarah Mejia"},"datePublished":"2023-01-05T03:40:14.456Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Pam was extremely helpful and worked with me through everything. I am extremely picky when it comes to glasses, but she patiently helped me choose the perfect frames for me!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Debbie Anderson"},"datePublished":"2023-01-01T17:14:35.712Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Ashlynn lamb did an awesome job finding the glasses I saw earlier in the month that I wanted and they all did a great job making this purchase so easy!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Alessandra Krystal"},"datePublished":"2022-12-30T22:00:35.595Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"spent the whole day here and the workers were very helpful and amazing","comment":{"@type":"Comment","name":"","datePublished":"2023-01-05T20:05:12.699Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Kristin Torres"},"datePublished":"2022-11-14T21:04:59.489Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Jackie is absolutely so kind and generous with her time and knowledge. She was very helpful and attentive! Thank you!","comment":{"@type":"Comment","name":"","datePublished":"2022-11-18T17:55:33.227Z","text":"Thank you for your review. Our associates are some of the best around and we are always happy to hear our customers feel the same! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Adam Y"},"datePublished":"2022-11-12T04:08:58.023Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Five stars across the board! Talk about exceptional customer service by the manager Elisa and her team. I can honestly say that I have never had a bad experience at Lens Crafters in Macy’s Baybrook. The quality of products and service are top shelf! Keep up the great work and thank you for knowing and understanding how a customer wants to be treated.","comment":{"@type":"Comment","name":"","datePublished":"2022-11-14T17:11:38.41Z","text":"Hi! Thank you so much for your review. We are excited to hear Elisa was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!\n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Jennifer Otts"},"datePublished":"2022-09-06T13:33:20.071Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Both ladies who helped us on Saturday were fabulous. I had a great experience and will be back.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"argelia Quintanilla"},"datePublished":"2022-09-05T22:40:09.36Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-09-06T16:03:15.537Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Marisol Villa"},"datePublished":"2022-08-27T19:02:54.399Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Thank you to the entire staff that took the time to make me feel special in picking out my glasses and sunglasses. I highly recommend this place very professional!! The manager, Elisa, is the best! Pam, as well!!! The entire staff is so much fun!","comment":{"@type":"Comment","name":"","datePublished":"2022-09-01T20:12:24.291Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Stephanie Granger"},"datePublished":"2022-08-27T17:26:19.037Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Exceptional customer service, great frames to choose from and they really care how you feel when choosing a frame that fits.","comment":{"@type":"Comment","name":"","datePublished":"2022-09-01T20:12:19.06Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Regina Harris"},"datePublished":"2022-08-11T15:45:39.203Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I love this place! Elisa was wonderful and very helpful! She helped me pick out a beautiful pair of glasses and helped me get the best deal. I highly recommend LensCrafters!","comment":{"@type":"Comment","name":"","datePublished":"2022-08-12T19:21:00.653Z","text":"Hi! Thank you so much for your review. We are excited to hear Elisa was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Alyssa Rodriguez"},"datePublished":"2022-08-10T20:34:24.865Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Elisa is awesome and knows what she is doing! She made our visit easy and quick and gives the BEST customer service!!! Thank you Elisa! Highly recommend!!","comment":{"@type":"Comment","name":"","datePublished":"2022-08-11T19:08:31.443Z","text":"Hi! Thank you so much for your review. We are excited to hear Elisa was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"A Gonzalez"},"datePublished":"2022-08-06T19:57:02.059Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Nicole M. Have been helpful to us in fixing my girl's eyeglasses. Awesome place awesome people.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Angelita Gonzalez"},"datePublished":"2022-08-06T19:29:02.263Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"We had our girl's fixed in this place and Nicole M. Has been helpful. Awesome place.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Ed Parker"},"datePublished":"2022-07-22T04:08:01.461Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great service by Elissa\nHave a good variety of frames to choose from. Very satisfied with my visit and purchase!!!","comment":{"@type":"Comment","name":"","datePublished":"2022-07-22T14:37:33.677Z","text":"Hi! Thank you so much for your review. We are excited to hear Elissa was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Liz Moreno"},"datePublished":"2022-07-08T22:35:45.274Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Elisa, never disappoints. She goes out of her way to accommodate my needs. She is Extremely professional and very pleasant. Will definitely refer friends and family.","comment":{"@type":"Comment","name":"","datePublished":"2022-07-11T18:01:39.89Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Mat L"},"datePublished":"2022-07-03T21:33:26.308Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Love this place very professional and nice people there especially that manger there very good prices and you get a lot for you money thank you very much for everything","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Jerome Davis"},"datePublished":"2022-06-29T16:03:17.059Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Elisa was so helpful!!!!\nShe went above and beyond the call of duty to make sure My glasses were perfect!\nI will definitely be back to the macy’s location because of her. Thanks again Elisa!!!","comment":{"@type":"Comment","name":"","datePublished":"2022-06-30T19:28:05.349Z","text":"Hi! Thank you so much for your review. We are excited to hear Elisa was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Samantha Andrews"},"datePublished":"2022-06-04T23:49:30.457Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Elisa is a big help and has wonderful customer service!","comment":{"@type":"Comment","name":"","datePublished":"2022-06-06T15:33:07.291Z","text":"Hi! Thank you so much for your review. We are excited to hear Elisa was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Gloria Mitchell"},"datePublished":"2022-05-20T17:02:11.776Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-05-24T19:59:35.369Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Lee A. Jackson Sr."},"datePublished":"2022-05-20T16:57:16.75Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-05-24T19:54:36.799Z","text":"Thank you for your review. We are sorry to hear your experience at LensCrafters did not meet your expectations. We strive to meet all of our customer needs. Please go to https://www.luxotticacustomercare.com/lenscrafters to follow up so we can redirect your concern to the appropriate person."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Therese"},"datePublished":"2022-05-20T16:57:10.847Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"She was great","comment":{"@type":"Comment","name":"","datePublished":"2022-05-24T19:50:24.477Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Doris Harvey"},"datePublished":"2022-05-20T16:54:39.704Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-05-24T19:48:24.578Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Margaret Witherspoon"},"datePublished":"2022-05-20T03:34:07.137Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-05-20T19:43:37.295Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Amanda Mendoza"},"datePublished":"2022-05-03T21:46:11.653Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Excellent selection of glasses, Elisa at Baybrook Macys LensCrafters was very knowledgeable explained everything.","comment":{"@type":"Comment","name":"","datePublished":"2022-05-04T16:38:39.932Z","text":"Hi! Thank you so much for your review. We are excited to hear Elisa was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Freddrick James"},"datePublished":"2022-04-28T18:16:05.61Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great Eyecare products and Awesome customer service. Thank you Elissa","comment":{"@type":"Comment","name":"","datePublished":"2022-05-04T17:55:45.522Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Stephanie Medina"},"datePublished":"2022-04-26T19:28:53.731Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Thank you Nataliee for all your help. Nataliee went above and beyond to help me... I will be back. She was super helpful and kind. Thanks again","comment":{"@type":"Comment","name":"","datePublished":"2022-04-27T12:54:30.363Z","text":"Hi! Thank you so much for your review. We are excited to hear Nataliee was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Erin Fuselier"},"datePublished":"2022-04-22T22:51:34.173Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Natalie was very knowledgeable, kind, and helpful during my visit to LensCrafters at Macy’s. She took the time to give me advice about which frames suited my face and apologized for the rude behavior I experienced from the other location nearby. She definitely deserves a raise. 10/10 recommend this Macy’s location. Mrs. Elisa is awesome as well!","comment":{"@type":"Comment","name":"","datePublished":"2022-04-26T20:36:10.871Z","text":"Hi! Thank you so much for your review. We are excited to hear Natalie was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Hailey Fuselier"},"datePublished":"2022-04-22T22:46:08.925Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Natalie is AMAZING! She has impeccable customer service. She is extremely knowledgeable and helpful. We need more people like Natalie in this world!","comment":{"@type":"Comment","name":"","datePublished":"2022-04-26T20:13:05.713Z","text":"Hi! Thank you so much for your review. We are excited to hear Natalie was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Regina Joseph"},"datePublished":"2022-04-18T21:19:27.639Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-04-19T16:58:01.022Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Angel Valadez"},"datePublished":"2022-04-16T21:02:44.424Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The staff was pretty cool, they really knew what they were doing. They helped me out a lot in choosing the right pair. They were patient and friendly","comment":{"@type":"Comment","name":"","datePublished":"2022-04-18T20:04:25.41Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Linda Garcia"},"datePublished":"2022-04-16T20:59:15.144Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The staff was really helpful and polite. We had a pleasant experience. The team was Very knowledgeable and friendly. Thank you for helping me chose the perfect pair.","comment":{"@type":"Comment","name":"","datePublished":"2022-04-18T20:57:35.082Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Joana Gomes"},"datePublished":"2022-04-14T21:55:23.87Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Nicole showed my mom and i all the great deals that best fit our budget! she was awesome!","comment":{"@type":"Comment","name":"","datePublished":"2022-04-15T17:02:52.539Z","text":"Hi! Thank you so much for your review. We are excited to hear Nicole was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Kenya"},"datePublished":"2022-04-03T20:17:06.812Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Natalie is awesome!","comment":{"@type":"Comment","name":"","datePublished":"2022-04-04T18:24:03.08Z","text":"Hi! Thank you so much for your review. We are excited to hear Natalie was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Grant Baxter"},"datePublished":"2022-03-27T16:51:29.891Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Natalie was so helpful and informative! I will definitely be visiting again for her expertise!","comment":{"@type":"Comment","name":"","datePublished":"2022-04-01T16:28:57.151Z","text":"Hi! Thank you so much for your review. We are excited to Natalie hear was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Melanie Varga"},"datePublished":"2022-03-04T13:11:19.852Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Elissa and Natalie took great care of us yesterday! They did a great job finding glasses that fit my 12 year old son and look great too. I’m so glad we chose this optical shop. Thanks again, gals.","comment":{"@type":"Comment","name":"","datePublished":"2022-03-04T14:10:49.218Z","text":"Hi! Thank you so much for your review. We are excited to hear that Elissa and Natalie were able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Mohammad Amar"},"datePublished":"2022-02-26T23:25:18.105Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I went awhile back on a busy weekend to go pick out some new glasses. All of the employees were amazing helping me and other customers. I observed each employee as they helped other customers the compassion, patience and understanding from these lenscrafters employees blew me away. I will be definitely coming back to this amazing establishment. Thank you to all the employees for being such great help during a busy time.","comment":{"@type":"Comment","name":"","datePublished":"2022-02-28T17:50:32.926Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Amy Marisa"},"datePublished":"2022-02-13T03:05:05.954Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-02-18T20:49:24.679Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Rachel Johnson"},"datePublished":"2022-02-13T01:57:49.558Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Elisa is great! Helped me pick my glasses and I love them! Thank you so much!","comment":{"@type":"Comment","name":"","datePublished":"2022-02-18T20:41:50.519Z","text":"Hi! Thank you so much for your review. We are excited to hear Elisa was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Sandra Walker"},"datePublished":"2022-02-06T20:50:15.359Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Sales Associates Tania Valadez and Nicole Meraz are professional and patient when it comes to customer service. I have a narrow face and it's difficult finding a frame that compliments my facial features. Nicole spent a fair amount of time helping me choose a frame. Since I was paying out of pocket for my glasses, they also found discounts to help keep the price reasonable. Customer Service at it's finest.","comment":{"@type":"Comment","name":"","datePublished":"2022-02-07T21:12:09.352Z","text":"Hi! Thank you so much for your review. We are excited to hear that Tania and Nicole were able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Dreama Me moore"},"datePublished":"2022-02-03T21:53:03.192Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very great customer service! Had exactly what we needed! And got a great discount I will definitely refer my friends!","comment":{"@type":"Comment","name":"","datePublished":"2022-02-08T20:44:34.195Z","text":"Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"bridget gutierrez"},"datePublished":"2022-02-03T17:41:31.821Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Nicole went up and beyond for me! From the moment I walked up she was very informative on all the new technology on the lens plus, everything else Lens crafters has to offer.. This was my first time here and I will definitely be back. Thank you Nicole for making this the easiest process ever.","comment":{"@type":"Comment","name":"","datePublished":"2022-02-08T16:45:25.615Z","text":"Hi! Thank you so much for your review. We are excited to hear that Nicole was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Holly Hilton"},"datePublished":"2022-02-02T22:39:58.987Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"My husband and myself love this Lenscrafters! Elisa is Amazing and so helpful in picking out the perfect frames! She is very genuine and patient when it comes to every question that we asked. I will never go to another place to purchase my eyeglasses. She is Phenomenal!!\nThey have a great selection of eyeglasses plus sunglasses to choose from!","comment":{"@type":"Comment","name":"","datePublished":"2022-02-03T15:09:32.48Z","text":"Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"fatimah khatani"},"datePublished":"2022-01-29T19:20:52.747Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Amazing service from the associates at LensCrafters","comment":{"@type":"Comment","name":"","datePublished":"2022-02-04T16:42:33.899Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Nicklous Thomas"},"datePublished":"2021-12-31T19:45:47.094Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-01-04T19:01:06.539Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"trinidad trini8"},"datePublished":"2021-12-06T17:25:18.831Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Issue I had, was taken care within 15 min ,in and out with spare time to go and eat my lunch without rushing.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Cynthia Fontenelle-Hudson"},"datePublished":"2021-12-04T04:30:53.609Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Alisa and all staff were awesome. They provided excellent customer service. Would highly recommend to everyone.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"rick boullion"},"datePublished":"2021-11-30T04:43:34.851Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Nicole & Stacia were excellent. They were both very helpful. Nicole did a great job adjusting my old glasses to fit better. Stacia was very patient and well informed while I choose my new pair of glasses. I will definitely purchase my next pair of glasses at this location and hopefully Nicole & Stacia will be there to help again.","comment":{"@type":"Comment","name":"","datePublished":"2021-11-30T15:03:14.747Z","text":"Thank you for your review. Our associates are some of the best around and we are always happy to hear our customers feel the same!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Karina Galls"},"datePublished":"2021-11-29T19:10:42.628Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Matthew Diana"},"datePublished":"2021-11-28T03:19:57.169Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Really great service. I was helped by Nicole, one of the associates there and she helped me find my forever pair of glasses! The place is top notch, they’re very fast, and flexible with options & services.","comment":{"@type":"Comment","name":"","datePublished":"2021-11-30T20:32:30.255Z","text":"Hi! Thank you so much for your review. We are excited to hear Nicole was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Maria Lozano"},"datePublished":"2021-11-28T01:34:52.457Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Nicole at the LensCrafters inside the Macy’s was so helpful, she knows what she is doing, super nice and made our shopping experience phenomenal!!!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Emily M"},"datePublished":"2021-11-28T01:27:56.079Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Me and my cousin came here and Nicole helped us find frames that we both loved! She is an amazing worker. Astounding customer service! :-)","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Bianca A"},"datePublished":"2021-11-17T02:46:53.94Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"My husband and I had an amazing experience at this location whilst looking for a new pair of glasses for him and myself. The associate who helped us, Stacia was so sweet, and patient as we browsed to pick out a pair we both liked. She also recommended where to go for an eye exam in the same mall for my husband. The manager and assistant manager were also so amicable and helpful when we stopped by again to pick up our glasses once they arrived. We are very happy with the service, and will be going back in the future for contacts and frames when needed. Thank you again to Stacia, she was a pleasure to meet. =)","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Cary Aguirre"},"datePublished":"2021-11-13T01:30:13.213Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Excellent service. The lady was very helpful.","comment":{"@type":"Comment","name":"","datePublished":"2021-11-17T18:36:04.304Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Vivian Gonzalez"},"datePublished":"2021-11-13T01:08:01.623Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I had a great experience here. I appreciated how nice the employees were and how they were able to help me find a pair of sunglasses.","comment":{"@type":"Comment","name":"","datePublished":"2021-11-15T14:25:59.798Z","text":"Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Steven Baker"},"datePublished":"2021-11-10T23:31:08.695Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Elisa is the epitome of customer service. Extremely knowledgeable and helpful. Exceptional.","comment":{"@type":"Comment","name":"","datePublished":"2021-11-15T21:55:18.708Z","text":"Hi! Thank you so much for your review. We are excited to hear that Elisa was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"April Cavazos"},"datePublished":"2021-10-20T16:38:44.085Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Brought my very expensive glasses in for a quick tightening and had the best experience. Stacia was so nice and professional!","comment":{"@type":"Comment","name":"","datePublished":"2021-10-22T17:24:03.769Z","text":"Hi! Thank you so much for your review. We are excited to hear that Stacia was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Elisa Johnson"},"datePublished":"2021-10-09T12:19:42.23Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Sarah Cruz"},"datePublished":"2021-09-25T18:02:56.688Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-10-06T20:12:09.613Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"James Rushing"},"datePublished":"2021-09-22T13:50:06.428Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-09-22T20:14:52.851Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"John Mtz"},"datePublished":"2021-09-09T14:31:36.75Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Stacia and her manager were great helping me find the right fit and style of Oakley eyeglasses. I was well informed about the different lens treatment options available to me, also. Very friendly and knowledgeable ladies. Great service.","comment":{"@type":"Comment","name":"","datePublished":"2021-09-09T20:47:51.953Z","text":"Hi! Thank you so much for your review. We are excited to hear that Stacia was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"trash mail"},"datePublished":"2021-09-04T19:06:05.911Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I was able to work with Ally today and left with my favorite pair of Rayban sunglasses! She was courteous and helpful special ordering a pair that they didn’t have any left in the store. Thank you!","comment":{"@type":"Comment","name":"","datePublished":"2021-09-06T18:48:23.739Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"rosemary oreb"},"datePublished":"2021-09-03T18:53:04.885Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Nicole was the best.","comment":{"@type":"Comment","name":"","datePublished":"2021-09-03T20:20:07.141Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Michelle Brown"},"datePublished":"2021-08-03T19:58:35.267Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-08-26T19:38:21.811Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Marlene Hardgrave"},"datePublished":"2021-07-27T02:12:31.306Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I recently purchased some daily wear contacts and one tore while I was at the mall. I literally cannot see past my nose without them and all that I had on me was an old pair of glasses that was missing a screw on the left arm. I walked in to LensCrafters in Macy's and Stacia fixed the glasses for me good enough so I could drive home. Customer service goes a long way with me. Thank you","comment":{"@type":"Comment","name":"","datePublished":"2021-07-28T18:22:04.931Z","text":"Hello Marlene, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Rebekah Bettinger"},"datePublished":"2021-07-26T17:18:42.132Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The selection of frames was excellent, staff answered all my silly questions (I ask A LOT) and praising was fair, overall a good experience. I was helped by Stacia, wonderful employees like her make you leave reviews!","comment":{"@type":"Comment","name":"","datePublished":"2021-07-28T16:57:50.734Z","text":"Hello Rebekah, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Ana Sofia Gracia"},"datePublished":"2021-07-26T03:27:26.275Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Walked in to browse and they had a really good selection of glasses. Stacia was really helpful and knowledgeable over products and pricing! I will definitely be back to purchase.","comment":{"@type":"Comment","name":"","datePublished":"2021-07-26T13:20:16.338Z","text":"Hi! Thank you so much for your review. We are excited to hear Stacia was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Ronnie “RonnieM” Meraz"},"datePublished":"2021-07-26T00:26:02.689Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The staff was very helpful, Stacia patiently helped me select my frames. I will definitely be back with my children.","comment":{"@type":"Comment","name":"","datePublished":"2021-07-26T13:33:04.667Z","text":"Hi! Thank you so much for your review. We are excited to hear Satcia was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Jacob Meraz"},"datePublished":"2021-07-25T23:05:06.043Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Super friendly staff and helped me get contacts and frames that I really like.","comment":{"@type":"Comment","name":"","datePublished":"2021-07-26T13:56:03.67Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Maria Zavaleta"},"datePublished":"2021-07-21T19:53:31.41Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-07-22T20:14:59.457Z","text":"Great to hear! We appreciate your review and hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"rajeev grover"},"datePublished":"2021-07-18T22:23:19.063Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Superb service. Elisa is so knowledgeable and helpful.","comment":{"@type":"Comment","name":"","datePublished":"2021-07-19T15:49:56.626Z","text":"Hi! Thank you so much for your review. We are excited to hear Elisa was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Dylan Privett"},"datePublished":"2021-07-15T22:23:03.514Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Straightened my sun glasses free of charge, very friendly service; I’d definitely recommend this store!","comment":{"@type":"Comment","name":"","datePublished":"2021-07-20T15:43:36.67Z","text":"Thank you for your review. Our associates are some of the best around and we are always happy to hear our customers feel the same!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Armando Perez"},"datePublished":"2021-07-12T20:43:17.464Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-07-16T20:02:40.727Z","text":"Great to hear! We appreciate your review and hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Richard hernandez"},"datePublished":"2021-07-10T23:21:45.085Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-07-13T13:54:35.155Z","text":"Great to hear! We appreciate your review and hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Brenda Bloom"},"datePublished":"2021-07-10T22:36:06.939Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-07-13T14:29:21.533Z","text":"Great to hear! We appreciate your review and hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Robert J."},"datePublished":"2021-07-06T23:33:39.808Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-07-07T15:45:45.986Z","text":"Great to hear! We appreciate your review and hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Stacey Lucas"},"datePublished":"2021-07-06T22:46:20.385Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Store was clean and the sales person that helped me was very knowledgeable and answered all my questions..","comment":{"@type":"Comment","name":"","datePublished":"2021-07-07T16:08:07.968Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Charles Samples"},"datePublished":"2021-06-10T10:29:12.219Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"First time at this location, but customer service was awesome as usual. Stacia was extremely helpful and offered guidance with my selection of eyewear. I’m very happy with my purchase. Thanks a million Stacia 💕","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Rachel Valma"},"datePublished":"2021-03-21T17:35:34.107Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-03-23T20:35:55.368Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Shawn Junot"},"datePublished":"2021-02-23T22:19:51.272Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-02-24T17:10:30.152Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Lisa Quintanilla"},"datePublished":"2021-01-21T00:57:44.537Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"First time here and they were very attentive and helpful.","comment":{"@type":"Comment","name":"","datePublished":"2021-01-21T15:08:59.3Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Kisha G"},"datePublished":"2021-01-18T00:13:07.187Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-01-18T14:51:41.951Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Marina Howard"},"datePublished":"2021-01-05T20:45:09.744Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"First time customer. Use others in the past I will only use LensCrafters in the future. Customer service was awesome I interacted with Zach and Elisa and received service way beyond my expectations. I highly recommend them for your eye care needs.","comment":{"@type":"Comment","name":"","datePublished":"2021-01-06T14:28:47.521Z","text":"Thank you for your review. Our associates are some of the best around and we are always happy to hear our customers feel the same!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Krissy Stark"},"datePublished":"2020-12-11T19:55:58.792Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2020-12-15T14:17:03.859Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Christina Ross"},"datePublished":"2020-10-14T15:11:33.736Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I had a lovely first time experience with LensCrafters at Macy's. The support I receive from the staff was superb. I do plan on returning when it's time to pick out new frames.","comment":{"@type":"Comment","name":"","datePublished":"2020-10-15T15:42:50.217Z","text":"Hello Christina, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Victoria S"},"datePublished":"2020-06-20T21:59:02.028Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Very unwelcome personal.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Kommera Reddy"},"datePublished":"2020-02-23T02:38:35.041Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"extremely satisfied with the service","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Angie Allen"},"datePublished":"2020-01-21T01:20:10.333Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Alexia,took care of my needs . She is very professional, patient and knowledgeable. She is ready for a manager position, she can run that store really easy.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Toi Leonard"},"datePublished":"2019-12-29T14:14:42.987Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Customer service was excellent. The store was extremely crowded when I entered the store but the employees immediately asked me if I needed help. I had three employees help me with my frames and prescription. I would like for the store to carry Gucci and Patricia Nash frames.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Sally R."},"datePublished":"2019-12-29T02:01:34.276Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Thank you for a great service. I was extremely satisfied with my visit. Highly recommended.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Truther"},"datePublished":"2019-02-22T22:43:43.408Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Love their selection and the main manger is very nice. She helped me make a good decision and I love my glasses. They’re my favorite pair so far!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Ivan Tran"},"datePublished":"2018-12-05T20:20:34.253Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Vinhstopher"},"datePublished":"2018-12-05T20:09:30.072Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"They accept most vision insurances and have a quick turn around time","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Shannon Tran"},"datePublished":"2018-12-05T20:05:08.956Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I like that they are able to accept walk ins for comprehensive eye exams. Macy’s credit cards are also accepted","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Cassie Trieu"},"datePublished":"2018-12-05T19:57:08.284Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"LensCrafters has always given me the best quality and service. I’ve been coming here for years and I haven’t gone to another optical since. The staff is very well informed and they know what type of lenses that are best suited for my eyes. I really appreciate their service.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Steven Keese"},"datePublished":"2018-05-21T14:56:45.627Z","reviewRating":{"@type":"Rating","ratingValue":"2","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}}]</script>
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SPRING SALE EVENT
Limited Time Only! Get 30% off designer frames + 50% off lenses. Come in and see our new styles from top designer brands and find the perfect pair just for you! Schedule your eye exam now. We accept most vision insurance plans, including: Aetna, EyeMed, Humana, United Healthcare Vision, Davis Vision by Versant Health and many more. At LensCrafters all prescriptions are welcome!

Macy's - Baybrook

Closed. Opens today at 11:00 AM
4.8 out of 5.0
(146 Google Reviews)
Find available eye exam appointments
And more appointments available
for you and your family
schedule now
Or call
(281) 282-9083

Store Information

200 Baybrook Mall Located Inside Macys
Friendswood, TX 77546
Get Directions
Phone:(281) 282-9083

Store Hours

Sunday11:00 AM - 7:00 PM
Monday10:00 AM - 9:00 PM
Tuesday10:00 AM - 9:00 PM
Wednesday10:00 AM - 9:00 PM
Thursday10:00 AM - 9:00 PM
Friday10:00 AM - 9:00 PM
Saturday10:00 AM - 9:00 PM

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Friendly Eyes Optometry-undefined

Friendly Eyes Optometry

Independent Doctor of Optometry

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The destination for vision insurance members. Many insurance plans accepted.
Call us at (281) 282-9083 to learn more.

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30% off designer frames + 50% off lenses*

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Shop at this location
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See in style with prescription lenses for a tailor made experience and complete vision solutions.
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Find designer sunglasses that'll keep you stylish and protected from the sun's rays. Buy sunglasses online or in-store that work perfectly with your personality and lifestyle.
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And more appointments available
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(281) 282-9083

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Do I have to have my eyes examined by an eye doctor at LensCrafters to get a new pair of glasses?
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Visit us at LensCrafters at Macy's 200 Baybrook Mall

200 Baybrook Mall LensCrafters is dedicated to providing quality eyecare to ensure you always see your best. We offer comprehensive eye exams, a complete range of premium lens solutions and a wide assortment of designer brands including Prada, Versace, Dolce & Gabbana, Ray-Ban, Oakley, Persol and many more. We accept most vision insurance plans, including: Aetna, EyeMed, Humana, United Healthcare Vision, Davis Vision by Versant Health and many more. At LensCrafters all prescriptions are welcome!
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Google Reviews forLensCrafters at Macy's Friendswood, TX

4.88/5
(179 reviews)
kin sreng
March 25, 2025
5.0/5
I love the way they treat customers 👍
Response from LensCrafters at Macy's
March 26, 2025
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Arienne Neumann
March 24, 2025
5.0/5
Pamela went above and beyond. She was patient and amicable and above all, a good listener. Helpful information but no pushy sales approach.
Response from LensCrafters at Macy's
March 25, 2025
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Diana Campos
March 18, 2025
5.0/5
Pam and Madison were great! Madison helped me try on many pairs, respectfully, that suited my style. Pam was very transparent with pricing and even reminded me to use my HSA card. Amazing team.
Response from LensCrafters at Macy's
March 19, 2025
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
  • ...
Lauren
March 13, 2025
5.0/5
Response from LensCrafters at Macy's
March 21, 2025
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Lisa Barrier
March 01, 2025
5.0/5
Repeat customer. Excellent service every time!
Response from LensCrafters at Macy's
March 05, 2025
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
De Shundra Jones
February 28, 2025
5.0/5
Elida Spector is the BEST. I Saenz some grand somewhere else that did not take my insurance and she searched until we found them . THANK YOU SOOO MUCH!!!!!!!
Response from LensCrafters at Macy's
March 02, 2025
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
  • ...
Tinu Dada
February 26, 2025
5.0/5
We an awesome experience. Ashlynn Lamb was really nice and very professional. Thank you so much
Response from LensCrafters at Macy's
March 03, 2025
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
luis Garza
February 22, 2025
5.0/5
Pam and Ashlynn are the best! Always a great service and smily faces !!!!
Response from LensCrafters at Macy's
March 05, 2025
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Adalia Garcia
February 22, 2025
5.0/5
Pam and Ashlynn are the best! Have always helped us, always leave happy!
Response from LensCrafters at Macy's
March 05, 2025
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
  • ...
Jessica Soliz
February 20, 2025
5.0/5
My overall experience was wonderful. I was welcomed by Elissa and Addlin with the highest spirits and excellent customer service. They were very eager to assist me with my appointment. Ms. Pamela was so sweet and very patient with helping me find a pair of glasses that I liked mind you I'm very very picky and she still was very kind, funny and wasn't about her numbers.
Response from LensCrafters at Macy's
March 05, 2025
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Maria
February 20, 2025
5.0/5
Such amazing top notch employees!!!
Response from LensCrafters at Macy's
March 05, 2025
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Seth Sanders
February 20, 2025
5.0/5
Pamela was super great and helpful with me finding glasses especially with it being almost 20 years since I had worn some!
Response from LensCrafters at Macy's
March 05, 2025
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
  • ...
Kate Smith
February 20, 2025
5.0/5
Very helpful staff! Will come back
Response from LensCrafters at Macy's
March 05, 2025
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
ashlynn stegall
February 17, 2025
5.0/5
Pam and Elisa are best. They were so helpful and kind. There needs to be more people in the world like them. Thank yall so much for helping us.
Response from LensCrafters at Macy's
February 18, 2025
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Abigail Rodriguez
February 17, 2025
5.0/5
Ashlyn provided superior service and suggestions to meet our needs
Response from LensCrafters at Macy's
February 18, 2025
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
  • ...
Mia Young
February 17, 2025
5.0/5
Went in just to window shop and Nicole helped get a new pair of glasses and offered great customer service! will definitely be back!
Response from LensCrafters at Macy's
February 17, 2025
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Crissy Valdez
February 14, 2025
5.0/5
Great customer care team. Ashlyn took her time to explain the services lens crafters offers and made us feel confident about our purchase. Thank you ladies!!
Response from LensCrafters at Macy's
February 15, 2025
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Sue Jimenez
February 09, 2025
5.0/5
The manager in Macy’s was very helpful and professional she helped us the entire process making our buying experience very easy. I will highly recommend this particular location based on the service provided for the manager.
Response from LensCrafters at Macy's
February 10, 2025
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
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Gabby Escamilla
February 07, 2025
5.0/5
The experience was amazing Pamela Mendez gave us great advice about the glasses and super nice
Response from LensCrafters at Macy's
February 08, 2025
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Beto I
February 07, 2025
5.0/5
Definitely recommend this location. I’ve been coming here for about two years now and always have a great experience. Ask for Pam Mendez if you can, she really knows her stuff.
Response from LensCrafters at Macy's
February 08, 2025
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Jonathan Zook
February 06, 2025
5.0/5
Response from LensCrafters at Macy's
February 07, 2025
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
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Serena Villarreal
February 04, 2025
5.0/5
Awesome ladies
Response from LensCrafters at Macy's
February 05, 2025
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Dianna Benavides
February 03, 2025
5.0/5
One of the best experiences I have ever had buying glasses! Fantastic selection and Pamela Mendez could not have been nicer or more professional and patient with me! Will definitely refer and be back!!!
Response from LensCrafters at Macy's
February 04, 2025
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Amy Hinojosa
February 02, 2025
5.0/5
I always have a positive experience getting my vision needs met at this location. The staff is very knowledge and friendly, reaching out to make sure that you get exactly what you’re looking for. Ashlynn was able to recommend me frame styles based on the strength of my prescription (my lenses have to be THICK!). Pam was very efficient in getting my measurements and information so I could get out of there quick! Thanks ladies for all the help.
Response from LensCrafters at Macy's
February 03, 2025
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
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Haley Stevens
February 01, 2025
5.0/5
Response from LensCrafters at Macy's
February 02, 2025
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Tammy Michelli
February 01, 2025
5.0/5
Beautiful experience. The ladies here are kind and professional. Surprisingly, this was a much faster and less painfully boring experience than I anticipated.
Response from LensCrafters at Macy's
February 02, 2025
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Rebekah Michelli
February 01, 2025
5.0/5
My experience at LenseCrafters today was awesome. Elisa had the answers to all my questions.
Response from LensCrafters at Macy's
February 02, 2025
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
  • ...
Ismael Hernandez
January 26, 2025
5.0/5
Elisa and Ashley are incredible, I will never go to anyone else other than them. Amazing service and treatment always. Thank you both for everything!
Response from LensCrafters at Macy's
January 27, 2025
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Maliha Khan
January 21, 2025
5.0/5
so so helpful! went the extra mile to make sure I loved the frames I chose
Response from LensCrafters at Macy's
January 21, 2025
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Jessica Perez
January 19, 2025
5.0/5
Ashlynn L. Is amazing!! She's so helpful and patient. She took her time and helped me with everything! She gave me quotes, helped me pick out frames, and went above and beyond! I would recommend them to anyone and eveyone!!
Response from LensCrafters at Macy's
January 20, 2025
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
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Anthony Galindo
January 19, 2025
5.0/5
Where do I begin…. First off I want to give an honorary mention to the other LensCrafters associates for their patience and professionalism. This one associate specifically, who helped me find the exact pair of glasses I didn’t know I needed. I went in there only to window shop and see if anything caught my eye. Nicole then helped me with my search and I ended up buying a pair of glasses then and there. I was excited with my purchase and grateful that I had an exceptional customer experience. Will definitely come back!
Response from LensCrafters at Macy's
January 20, 2025
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Larry C. Johnson
January 18, 2025
5.0/5
What a great experience I just had. If anyone is looking for glasses and to be treated in a very professional way, this is the group. Professional doesn’t really explain how well my wife and I were treated. Look at my brand new Versace glasses!
Response from LensCrafters at Macy's
January 19, 2025
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Britt Elliott
January 16, 2025
5.0/5
These ladies are INCREDIBLE!! Couldn’t ask for more!
Response from LensCrafters at Macy's
January 17, 2025
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
  • ...
Axxaguirre
December 21, 2024
5.0/5
Ashlynn, Pam and Elisa were amazing and helped me find the perfect pair of glasses. Super friendly and knowledgeable staff! I was quoted a 10-14 day wait time (because of the holidays) and they were ready in 6 days. I will be back. Thanks!
Response from LensCrafters at Macy's
December 22, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Spuddangler69
December 10, 2024
1.0/5
Response from LensCrafters at Macy's
December 11, 2024
Thank you for your review. We are sorry to hear that your experience at LensCrafters did not meet your expectations. We strive to provide the best customer service in the industry. Please go to www.luxotticacustomercare.com/lenscrafters/careform so we can work to correct this issue for you.
Yasselyn Martinez
December 05, 2024
5.0/5
Love the quality of the products. The store manager Elisa is the best she is always makes my orders so simple and fast. High recommended.
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Deniqua Johnson
November 30, 2024
5.0/5
Mrs Pam is the best person to help you make a awesome decision ... Thanks so much Mrs.Pam and Elisa!!!! 💕 @Macy's Baybrook
Response from LensCrafters at Macy's
December 09, 2024
Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!
Brandon Childs
November 19, 2024
5.0/5
This lens crafters is the best!! Elisa is the bomb.com!! She provided great insight and help finding my perfect glasses! They have a wide variety of frames from Versace to oakley, so they will definitely have something that you like. Go see her or her team of professionals ,you will not regret it!
Response from LensCrafters at Macy's
November 22, 2024
Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!
Alex Salinas
November 15, 2024
5.0/5
Pamela at the LensCrafters inside Macys was amazing. She went above and beyond to help me. 5 stars to her. I am sending everyone I know to her that needs assistance with eye glasses or contacts
Response from LensCrafters at Macy's
November 18, 2024
Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  
  • ...
Holly Teitsma
November 12, 2024
5.0/5
Pamela Mendez is always an attentive but never intrusive sales lead here. She is personable, intelligent, helpful, and knows her products. And, speaking of products, the higher end selection (for this area) at this site are usually the first ones we check out whenever it’s time to choose new frames. Being open on Saturdays also makes a difference in our likelihood of purchasing from here. Highly recommend…and look for Pamela.
Response from LensCrafters at Macy's
November 12, 2024
Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  
kaniz khan
November 01, 2024
5.0/5
Pamela was awesome. She helped us out with our selections. Excellent customer service and a lot of selections.
Response from LensCrafters at Macy's
November 05, 2024
Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  
Alejandro
October 20, 2024
5.0/5
Excellent professional service, well knowledgeable from the start to the end
Response from LensCrafters at Macy's
October 22, 2024
Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  
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H King
October 15, 2024
5.0/5
Very professionally run organization. This is our second year visiting this store. Melissa is very helpful and knowledgeable. Love this store.
Response from LensCrafters at Macy's
October 16, 2024
Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!
J DAVIS
October 01, 2024
5.0/5
Very friendly, professional and smart. We had a smooth and exceptional service from Nicole. We highly recommend her!
Response from LensCrafters at Macy's
October 11, 2024
Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!
Trevor Webb
September 25, 2024
5.0/5
Response from LensCrafters at Macy's
September 30, 2024
Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!
  • ...
Maggie Hinojosa
September 07, 2024
5.0/5
Great customer service!
Response from LensCrafters at Macy's
September 12, 2024
Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!
Liza Espinosa
August 26, 2024
5.0/5
I am so happy I went to this LensCrafters in Macys @ Baybrook! Ms. Pamela Mendez was EXTREMELY HELPFUL AND SO KIND!!! I found the perfect pair of eyeglasses with her help! I recommend ALL to come see her!
Response from LensCrafters at Macy's
August 27, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Meadow Mendoza
July 23, 2024
5.0/5
Pamela was VERY VERY helpful. She was very honest on which one would look the best on me and was very patient with me. If we every need more glasses we will be Returning for her assistance.
Response from LensCrafters at Macy's
July 24, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
  • ...
Diana Hargrave
July 23, 2024
5.0/5
I absolutely love this lenscraft location. I have used this location for the past 3 years and they never disappoint. The customer service and wide selection of glasses is why I keep coming back. Pamela is very sweet and helpful.
Response from LensCrafters at Macy's
July 24, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Harry Chambers
July 03, 2024
5.0/5
Confident, helpful, selfless attitude, friendly, and respectful customer service. The best place with top quality service here. I didn't even get asked to leave a tip.
Response from LensCrafters at Macy's
July 04, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
  • ...

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