<script type="application/ld+json">{"@context":"http://schema.org","@type":"SpecialAnnouncement","name":"YOUR EYES FIRST","text":"New Styles have just arrived! Visit us for your personalized eyecare experience and find your perfect look! <b>Get 50% off lenses with frame purchase.</b> Schedule your eye exam now. We accept most vision insurance plans, including: Aetna, EyeMed, Humana, United Healthcare Vision, Davis Vision by Versant Health and many more. At LensCrafters all prescriptions are welcome!","category":"https://www.wikidata.org/wiki/Q81068910"}</script><script type="application/ld+json">{"@context":"http://schema.org","@type":"AggregateRating","itemReviewed":{"@type":"LocalBusiness","name":"Northwoods Mall"},"ratingValue":"4.5 out of 5.0","reviewCount":405}</script><script type="application/ld+json">[{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Lauren Duke"},"datePublished":"2025-03-12T20:07:39.391Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Lucy took such great care of me picking some eyeglasses and sunglasses I’m so excited about!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Dana Gratton"},"datePublished":"2025-03-08T23:48:12.616Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Calvin was assisting me in finding the right frames. He was immensely helpful in helping me choose, & giving honest feedback on all that I tried on. He tried to get me the most savings on my choices.\nHe was wonderfully patient with me. He made making my purchase experience amazingly easy. Thank you Calvin!!","comment":{"@type":"Comment","name":"","datePublished":"2025-03-09T10:39:28.275Z","text":"Thank you for your review! \nWe are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. \nWe hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Andrew Daniel"},"datePublished":"2025-03-08T17:52:57.146Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Couldn't get in to my appointment because the wouldn't run my insurance. Don't go here, they have no clue what they're doing.\n\nUpdate: Went to another, local provider. They ran my insurance and had no issues getting me an appointment.","comment":{"@type":"Comment","name":"","datePublished":"2025-03-09T11:35:44.368Z","text":"Thank you for your review. We are sorry to hear that your experience at LensCrafters did not meet your expectations. We strive to provide the best customer service in the industry. Please go to www.luxotticacustomercare.com/lenscrafters/careform so we can work to correct this issue for you."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Diamond Ward"},"datePublished":"2025-03-08T16:15:43.409Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2025-03-09T03:35:54.817Z","text":"Thank you for your review! \nWe are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. \nWe hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Michelle A"},"datePublished":"2025-03-04T20:48:26.466Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Came into Lenscrafter malls in South Carolina a young guy. His name is Caleb approached me and assisted me with adjusting my glasses with no charge. Excellent service.","comment":{"@type":"Comment","name":"","datePublished":"2025-03-05T05:26:37.627Z","text":"Thank you for your review! \nWe are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. \nWe hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Lesseli Alexander"},"datePublished":"2025-02-27T01:29:15.385Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Dr. Purvis was great. She was very friendly and provided great service. This is was my first time here and this is one of the best eye doctor visits I’ve had in a while. She actually explained what was going on with my vision and eyes; and I greatly appreciated that.","comment":{"@type":"Comment","name":"","datePublished":"2025-02-28T22:47:15.476Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Madison Latham"},"datePublished":"2025-02-15T18:53:24.808Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Getting glasses is super easy, Lucy was amazing and super friendly. She made it easy and helped me find the perfect pair.","comment":{"@type":"Comment","name":"","datePublished":"2025-02-16T05:23:17.148Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Tamar Ross"},"datePublished":"2025-02-13T14:25:30.111Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Jennifer and Caleb were very helpful. I was greeted with smiles, a friendly hello and patience when it came to choosing my eyewear.","comment":{"@type":"Comment","name":"","datePublished":"2025-02-14T03:13:25.959Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Monique Davis"},"datePublished":"2025-02-08T01:05:57.333Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2025-02-09T01:26:30.924Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Latavia Fields"},"datePublished":"2025-01-30T11:26:22.996Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I’ve been coming here for years and I’ve never had any issues! Everyone is so kind, welcoming and helpful!! The optometrists love what they do and they make sure it’s suitable for you they involve you in the process , the up front staff help you pick out frames and make sure that you’re satisfied before any purchases I would recommend to anyone","comment":{"@type":"Comment","name":"","datePublished":"2025-01-31T02:31:29.092Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Olga Corcoran"},"datePublished":"2025-01-28T00:03:56.611Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Caleb was wonderful and very helpful.","comment":{"@type":"Comment","name":"","datePublished":"2025-01-28T07:09:26.651Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Robin McMahan"},"datePublished":"2025-01-27T15:11:18.294Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2025-01-28T02:22:20.438Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Catie"},"datePublished":"2025-01-24T22:46:18.45Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Jenn and her team were so pleasant and helpful! Can’t beat the customer service and variety of options. There’s something for everyone. Will always come back for my eye-glass and contact needs.","comment":{"@type":"Comment","name":"","datePublished":"2025-01-25T06:50:04.61Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Myles Sanders"},"datePublished":"2025-01-15T16:32:07.349Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Amazing service nice people go to this person Lucy","comment":{"@type":"Comment","name":"","datePublished":"2025-01-16T03:11:36.016Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"duljoman"},"datePublished":"2025-01-13T21:16:11.529Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Lucy the Manager is excellent in customer service. She offers you the best options with the smiles.","comment":{"@type":"Comment","name":"","datePublished":"2025-01-14T05:27:03.239Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Nikki Robinson"},"datePublished":"2025-01-12T18:52:36.73Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Caleb was awesome! So helpful made the process quick and easy.","comment":{"@type":"Comment","name":"","datePublished":"2025-01-13T03:44:43.735Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Braxton N"},"datePublished":"2025-01-09T19:17:40.871Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Everyone was friendly and extremely helpful. Very pleasant experience.","comment":{"@type":"Comment","name":"","datePublished":"2025-01-10T04:45:55.562Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Carrie DeLeon"},"datePublished":"2025-01-08T00:23:50.184Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The doctor was through with my history and concerns. Thank you kindly! Highly recommend.","comment":{"@type":"Comment","name":"","datePublished":"2025-01-08T08:10:14.559Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Cheryl Godbolt"},"datePublished":"2025-01-07T14:55:31.513Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Best technology and friendly, helpful assistance.","comment":{"@type":"Comment","name":"","datePublished":"2025-01-08T02:34:12.367Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ebony Forbes"},"datePublished":"2025-01-06T22:30:37.583Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Lucy was amazing and such the uber professional!! I had the most amazing experience with her and such outstanding customer service. She provided a plethora of suggestions and was a complete joy to work with !","comment":{"@type":"Comment","name":"","datePublished":"2025-01-07T05:38:19.674Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Lechandra Grant"},"datePublished":"2025-01-05T16:15:21.186Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Caleb and another associate helped me find glasses to tie me over until my benefits renew. I really appreciate their help!","comment":{"@type":"Comment","name":"","datePublished":"2025-01-06T03:27:16.119Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"J S"},"datePublished":"2024-12-26T21:14:54.045Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Quick, efficient, very helpful! The manager assisted and wow, very impressed with service. Thank you!","comment":{"@type":"Comment","name":"","datePublished":"2024-12-27T05:37:17.912Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Arthur Hankinson"},"datePublished":"2024-12-25T01:29:26.744Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"I purchase my glasses on 12/7/24 still haven't received yet with no explanation about them. Just had cataract surgery so really needed my glasses.","comment":{"@type":"Comment","name":"","datePublished":"2024-12-26T02:12:58.065Z","text":"Thank you for your review. We are sorry to hear that your experience at LensCrafters did not meet your expectations. We strive to provide the best customer service in the industry. Please go to www.luxotticacustomercare.com/lenscrafters/careform so we can work to correct this issue for you."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Thetravel Twins"},"datePublished":"2024-12-21T20:50:56.977Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Lucy is the best!!! Had a great experience at Lens Crafters from getting an eye exam to buying glasses Lucy will be the girl for you!!","comment":{"@type":"Comment","name":"","datePublished":"2024-12-22T06:31:51.052Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Whitney Wright"},"datePublished":"2024-12-17T14:29:31.629Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Dr P did an amazing job work with my daughter. We were both nervous and didn't know what to expect. She answered every lil answer my 5 yr had. She definitely made this experience and great 1st impression.","comment":{"@type":"Comment","name":"","datePublished":"2024-12-18T06:35:32.74Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Madison Samuel"},"datePublished":"2024-12-14T05:26:49.393Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Nicholas was amazing! He was friendly and thorough while showing us different frames. He is knowledgeable and will offer suggestions for what you need. I will definitely come back to this location!","comment":{"@type":"Comment","name":"","datePublished":"2024-12-17T01:54:38.414Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Clara Sierra"},"datePublished":"2024-12-10T23:36:28.188Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"This is a wonderful place with very friendly and wonderful cafe catered to you. I would highly recommend them. Dr Purvis and Lucy team lead sales manager are the greatest, they definitely care about their patients.","comment":{"@type":"Comment","name":"","datePublished":"2024-12-11T05:22:31.397Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Gladstone Small"},"datePublished":"2024-12-10T23:24:58.793Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-12-11T05:14:54.733Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Tiffany Holmes"},"datePublished":"2024-12-10T00:11:31.3Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Lucy is AMAZING.","comment":{"@type":"Comment","name":"","datePublished":"2024-12-10T17:55:44.839Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Franetta Fulton"},"datePublished":"2024-12-07T10:48:14.878Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Rondero Robinson"},"datePublished":"2024-12-04T22:07:42.35Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Lucy has Beautiful energy and excellent customer service. Thank you","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Richard Emery"},"datePublished":"2024-11-30T14:33:12.723Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Awesome staff members and Awesome deal on my glasses very friendly and pleasant to work with thank you so very much for getting me the best deal recommend to everyone great service 😀 😊 👍","comment":{"@type":"Comment","name":"","datePublished":"2024-12-04T21:31:39.931Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Albert Moore"},"datePublished":"2024-11-30T13:12:25.571Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-12-10T19:43:59.697Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Shantay Bowers"},"datePublished":"2024-11-20T17:36:03.421Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Jennifer was excellent!!","comment":{"@type":"Comment","name":"","datePublished":"2024-11-26T18:48:39.025Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Alexi Valencia"},"datePublished":"2024-11-19T18:10:22.456Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"LensCrafters knocked it out of the park! Went in for a Meta glasses replacement, and the guy who helped me was on point—super helpful and made everything easy. Solid experience all around!","comment":{"@type":"Comment","name":"","datePublished":"2024-11-22T19:57:23.28Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Rita Hoover"},"datePublished":"2024-11-14T17:46:01.955Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Went for any eye exam and new glasses. Doctor was great and everyone else that I dealt with was very helpful. I will go back when it's time.","comment":{"@type":"Comment","name":"","datePublished":"2024-11-15T20:09:09.427Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Karen Yessel Juarez Ramirez"},"datePublished":"2024-11-13T20:50:38.773Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-11-14T19:38:51.165Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Andrea Edwards"},"datePublished":"2024-11-06T11:22:28.313Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Jennifer was amazing, she took the time to help me and answer my questions. I used LenCrafters years ago but stopped when the company switched our insurance plan. Was so excited when I noticed they were accepting it now..... Thank You LenCrafters and Jennifer!!!!","comment":{"@type":"Comment","name":"","datePublished":"2024-11-07T21:49:13.275Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Luchana Lamore"},"datePublished":"2024-10-24T17:41:15.527Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"They’re the best. 10/10 would recommend.","comment":{"@type":"Comment","name":"","datePublished":"2024-11-01T18:17:20.144Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Marie Grayson"},"datePublished":"2024-10-21T15:21:16.212Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Worst customer Service! Took forever to get my trial contacts only to find out they were ordered incorrectly! My prescription is incorrect. I will definitely go elsewhere from here on out.","comment":{"@type":"Comment","name":"","datePublished":"2024-10-22T17:03:18.349Z","text":"Thank you for your review. We are sorry to hear that your experience at LensCrafters did not meet your expectations. We strive to provide the best customer service in the industry. Please go to https://luxotticacustomercare.com/lenscrafters/careform so we can work to correct this issue for you."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Christina Robinson"},"datePublished":"2024-10-19T22:35:49.125Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-10-23T19:55:47.84Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jonah Vicent"},"datePublished":"2024-10-13T17:24:54.547Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Offered to repair my frames with confidence, broke them, and I'm now forced to buy a new frame. Don't come here for repairs.","comment":{"@type":"Comment","name":"","datePublished":"2024-10-14T15:02:55.815Z","text":"Thank you for your review. We are sorry to hear that your experience at LensCrafters did not meet your expectations. We strive to provide the best customer service in the industry. Please go to https://luxotticacustomercare.com/lenscrafters/careform so we can work to correct this issue for you."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"James Jones"},"datePublished":"2024-10-01T14:00:40.387Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Customer service is awful these people have very little knowledge of glasses. They sold me a pair of small lens glasses with a progressive lens if they had any knowledge of glasses and prescriptions, they Would’ve let me know the smaller The lens, the less normal vision you have to see with. I took the glasses back nothing was done still after them having them for a week. Do not trust these people they lie about everything. $800 later I’m stuck with a pair of glasses I cannot use.","comment":{"@type":"Comment","name":"","datePublished":"2024-10-01T18:08:59.228Z","text":"Thank you for your review. We are sorry to hear that your experience at LensCrafters did not meet your expectations. We strive to provide the best customer service in the industry. Please go to https://luxotticacustomercare.com/lenscrafters/careformso we can work to correct this issue for you."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Johanna Sorensen"},"datePublished":"2024-08-29T21:37:48.712Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"First off, let me say the eye exam part was fabulous! If you're in the Charleston, SC area, I highly recommend Dr. Purvis! However, my satisfaction quickly soured with the lady (Luchana) that handles the glasses fittings and sales. You could tell she was counting the minutes til she could leave. I had already picked out the frames I wanted, almost identical to the frames I'm currently wearing and the responses I (female) got were 'you know those are mens glasses right?' and 'I could pick you out some cuter glasses'. I was less than enthused. She also answered a personal phone call as she was finishing my transaction and was chatting on the phone as she finished. This was my first negative experience at a LensCrafter, but please hire someone who is capable of professional interactions with customers!","comment":{"@type":"Comment","name":"","datePublished":"2024-08-30T07:25:03.814Z","text":"Thank you for your review. We are sorry to hear that your experience at LensCrafters did not meet your expectations. We strive to provide the best customer service in the industry. Please go to http://ms.spr.ly/6262l7w8g so we can work to correct this issue for you."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Elizabeth McNeely"},"datePublished":"2024-08-18T22:30:54.701Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-08-19T06:29:42.046Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Madison Kampwerth"},"datePublished":"2024-08-18T19:04:24.781Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"terrible experience. when i get there, i am told my appointment is going to be ~$90. they take my insurance, and me and all of my family members typically only have to pay a $10 co pay. they said this is correct, but they only offer “premium” contact fittings, which have additional costs. on top of this, they could not guarantee that i would be able to leave with contacts in so how is that a “fitting”? i began to leave because i did not want to pay $90 for something that would be $10 at any other eye doctor, but i came back in because i really just needed an updated prescription. i came back into the store ~10 seconds after leaving and was told that since i had left there was no longer a “slot” for my exam that i had already started. there was no one else waiting. high recommend you go anywhere else.","comment":{"@type":"Comment","name":"","datePublished":"2024-08-19T04:15:09.654Z","text":"Thank you for your review. We are sorry to hear that your experience at LensCrafters did not meet your expectations. We strive to provide the best customer service in the industry. Please go to http://ms.spr.ly/6262lvVup so we can work to correct this issue for you."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Chelsea E. Biggs"},"datePublished":"2024-08-18T17:47:34.595Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Luchana provided 10/10 service!","comment":{"@type":"Comment","name":"","datePublished":"2024-08-19T03:19:14.28Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Raj Patel"},"datePublished":"2024-08-16T22:57:27.5Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Jennifer Cooper she answered all my question. I bought a two pair instead of one thank you very much for your help!!","comment":{"@type":"Comment","name":"","datePublished":"2024-08-17T07:21:35.04Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Josiah Spivey"},"datePublished":"2024-08-10T16:44:01.941Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-08-11T03:50:52.487Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"D T"},"datePublished":"2024-08-03T13:19:53.115Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Excellent customer service from the time we walked in to the time we left. Very enjoyable experience. Thank you","comment":{"@type":"Comment","name":"","datePublished":"2024-08-04T01:07:59.748Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Donna Battle"},"datePublished":"2024-07-24T17:50:09.364Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"I have been a client for many years and this is the first time I have ever had a problem. The customer service that I just received is horrible and very unprofessional. They outright lied to me and I still did not get both contract lenses that I paid for.\nI came in on June 26, 2024 for my eye exam and to order two right eye contacts. On or about 7/09/24, I called LensCrafters to see if my lenses had come in. I was told that they were not in yet and the reason it was taking so long was because they were RGP (gas perma lenes) and should be in at anytime. I told them then that I had never had to wait this long for my contacts.\nSo today I went in to pick up whatever soft lenses that they could give me since I still had not heard from LensCrafters that my RGP had arrived. Today they told me that they still had not received my lenses and that they were still waiting on them. I asked the young man what day were they ordered. He looked it up and told me 7/09. I asked what had been the hold up and why was I not told this when I called them on 7/09. He didn’t know why. I ask him to find out when the company expects them in. Lo and behold, my lens was there in an unopened evelope. The envelope had the mail date of July 10th. I do not believe that it took 14 days to get here from Michigan. At this point, I want the money back on the lens that I didn’t receive. The one that I did receive had never been soaked and when I opened it, I lost it and still have not found it. They charged me $198.38 for two lenses. My receipt # 1088084.","comment":{"@type":"Comment","name":"","datePublished":"2024-07-25T05:38:04.187Z","text":"Thank you for your review. We are sorry to hear that your experience at LensCrafters did not meet your expectations. We strive to provide the best customer service in the industry. Please go to http://ms.spr.ly/6261lXZmh so we can work to correct this issue for you."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"James"},"datePublished":"2024-07-09T00:21:55.32Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Excellent service and very satisfied with the service I received from Dr. Riha during my eye exam and assistance from Nicholas on purchasing new prescription sunglasses. Would highly recommend the Northwoods Mall office.","comment":{"@type":"Comment","name":"","datePublished":"2024-07-10T00:15:48.639Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jenn Bowens"},"datePublished":"2024-07-04T17:02:03.785Z","reviewRating":{"@type":"Rating","ratingValue":"4","bestRating":"5"},"reviewBody":"Great customer service all around! Will go back every time.","comment":{"@type":"Comment","name":"","datePublished":"2024-07-05T02:19:58.762Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"B Riffee"},"datePublished":"2024-06-25T23:29:19.386Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"My glasses broke while I was at work today. Not only was LensCrafters the only place that had an appointment with an eye doctor today, they were also one of the very few that were open after 5 o’clock. When I got there, I was greeted warmly by the store manager. When I told her that I was there for an eye exam and to get new glasses, she helped me look at frames until my appointment time. Leigh Purvis, the Optometrist, and the person that assisted her, were both wonderful. They were both very thorough. After my doctor visit, the manager, Lucy also continued to help me find the perfect pair of glasses. She also did her best to keep cost minimal for me. Everyone was so pleasant, and everyone took their time in examining my eyes, explaining what they were doing and Lucy was so patient in helping me pick the perfect frames. . I will definitely go back again and really enjoyed my time there.","comment":{"@type":"Comment","name":"","datePublished":"2024-06-26T05:44:10.901Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Nevaeh Woodard"},"datePublished":"2024-06-24T19:38:12.558Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-06-25T03:46:59.914Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Gerald Woodard"},"datePublished":"2024-06-24T19:38:07.943Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-06-25T03:45:26.12Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Darnell Taylor"},"datePublished":"2024-06-24T19:38:05.054Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-06-25T03:43:53.097Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ivyy Walker"},"datePublished":"2024-06-24T19:37:46.585Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"OMG!!! We are traveling from Florida and my glasses broke and we walked into LensCrafters. The staff was amazing and fixed my glasses within seconds!!! Exceptional staff and Customer Service!!!","comment":{"@type":"Comment","name":"","datePublished":"2024-06-25T03:42:18.158Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Chaunie Rogers"},"datePublished":"2024-06-23T04:13:28.921Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"My daughter and I had out annual check up with Dr. Purvis! She is amazing as always. I love how she explains everything and is so thorough and then asks if we have any questions! She is a fabulous doctor The lady who conducted our testing was fantastic as well. Then there is Lucy! Let me just begin by saying, “WOW”! This young woman is very gifted at what she does for Lens Crafters. She explained that she had only stepped into the role as gm 3 months ago and you would have never know it! She knows her stuff and she took her time with both of us and gave us explanations of what we had chosen for eye wear! She is definitely an asset you your company! Great job LensCrafters! Keep up the great work!","comment":{"@type":"Comment","name":"","datePublished":"2024-06-24T01:06:10.83Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Nikki Batchelor"},"datePublished":"2024-06-15T11:35:35.099Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I have never used Lenscrafters until this week. My family and I were on vacation and my glass frame popped in half. I had a backup pair but the lenses were old because I now wear bifocals. I'm so dependent on my glasses, for every day living and work, so I started to panic when I couldn't find anyone who was able to switch my lenses into my backup frame. I went to two different eyeglass shops before going to Lenscrafters. The moment I stepped into Lenscrafters, the staff was so concerned, professional, and eager to help. They no longer carry my brand, Silhouette, but instead of just shutting me down and turning me away, like Eyeglass World did, they listened and said \"let us see what we can do\". Ten minutes later, my lenses were switched, on my face, and I was ready to go. I asked how much I owed and the staff said \"you owe us nothing\". I informed them again that I had never purchased anything from their company. They would not take a dime!!!! My eyes started to tear up. I don't know if their staff is aware of how much of a blessing they have been to me but I am so grateful for them. They are truly a blessing from God. Thank you!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Mark VanHaelst"},"datePublished":"2024-06-11T19:58:48.18Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I could have had a less expensive eye exam. I’m glad I didn’t. I never felt like a customer here. I felt like a patient. To me that’s an important distinction. I asked questions and got answers. I’m over 50 and this was my first eye exam. I’m glad I chose to do it here. EVERYONE I interacted with had great energy and positivity - ebullient even. That alone was worth what I had to spend. If you want a great experience in an environment where you feel valued as a human being I highly recommend this place.","comment":{"@type":"Comment","name":"","datePublished":"2024-06-13T01:06:42.157Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"maggie jarrard"},"datePublished":"2024-06-10T19:30:03.83Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Came in with my glasses needed to be fixed and Nicole helped me!! She fixed my glasses and made my whole day!! The people at Lens Crafters care !","comment":{"@type":"Comment","name":"","datePublished":"2024-06-11T03:42:29.507Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ethel Robinson"},"datePublished":"2024-06-10T17:43:56.839Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Doctor Purvis is very nice and she explains everything in simple terms. She looks out for what's best for you.","comment":{"@type":"Comment","name":"","datePublished":"2024-06-11T02:42:28.848Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Debra Simard"},"datePublished":"2024-06-03T22:23:44.932Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-06-04T13:56:06.415Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"C-Neice Brown"},"datePublished":"2024-06-01T16:52:00.98Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great doctors and a great staff. They go above and beyond and it is always fun when I get their opinions when picking out frames. They are a good team and work well together!! I love this store.","comment":{"@type":"Comment","name":"","datePublished":"2024-06-02T03:22:55.38Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jeff Spencer"},"datePublished":"2024-05-25T18:58:18.33Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The staff is very helpful and friendly,","comment":{"@type":"Comment","name":"","datePublished":"2024-05-26T05:28:06.584Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jose V"},"datePublished":"2024-05-13T02:17:02.328Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-05-14T00:33:10.387Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Benjamin S"},"datePublished":"2024-05-12T14:32:57.591Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Tiffany was awesome! She was positive and had great energy. She was patient and friendly. She is the epitome of customer service. She is definitely a hidden gem. Thanks Tiffany!","comment":{"@type":"Comment","name":"","datePublished":"2024-05-13T01:20:29.082Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"adrian chisolm"},"datePublished":"2024-05-07T21:47:24.236Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Would give zero stars if I could. Ordered some shades and they were never sent to my home of record. They said they were supposed to be sent by a certain date. That date was the date that I had to leave for my deployment. Now that I’m back the only option I have is I can get them for 50% off. Sorry that’s the wrong answer. The company messes up and they tell you to “just buy them again!!!” I’m not spending another $100 dollars on something i spent $200 on.","comment":{"@type":"Comment","name":"","datePublished":"2024-05-08T04:53:01.823Z","text":"Thank you for your review. We are sorry to hear that your experience at LensCrafters did not meet your expectations. We strive to provide the best customer service in the industry. Please go to http://ms.spr.ly/6267YpN07 so we can work to correct this issue for you."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Marisa Mendez"},"datePublished":"2024-05-04T20:23:48.593Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-05-05T04:46:38.654Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Said Ferrier"},"datePublished":"2024-05-03T00:13:06.464Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Ms Lucy(luchana) was amazing . She helped me narrow down a great Pair from A huge selection!! And was extremely knowledgeable of all products , friendly and professional too! . After all that help , i found out she was still training 🤣 , what a pleasant surprise !!","comment":{"@type":"Comment","name":"","datePublished":"2024-05-04T00:28:43.537Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Mike Martin"},"datePublished":"2024-04-14T13:52:01.508Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I was a little skeptical of having my eye exam \"at the mall\" but was pleasantly surprised. The staff was friendly and professional. Most importantly to me, Dr. Purvis was excellent. She was very thorough and took the time to answer questions and explain my results. I couldn't have asked for anything more from my appointment.","comment":{"@type":"Comment","name":"","datePublished":"2024-04-15T01:46:54.973Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Lewiston Miller"},"datePublished":"2024-04-13T22:03:35Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great service by everyone!!!","comment":{"@type":"Comment","name":"","datePublished":"2024-04-14T07:09:50.865Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jeffrey Polutta"},"datePublished":"2024-04-10T21:33:20.852Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Very scammy, got my prescription here and glasses. First pair of glasses were way off so I brought them back the next day and tried to get a refund because of how bad they actually were. They were adamant about me just getting my eyes rechecked so they could order another pair so I went that route. They then didn’t bother to call me when the new glasses came in so ended up getting them three weeks later. New glasses were also wrong and tried to get a refund so I could go somewhere that actually knew what they were doing and was told it was past my 30 day return time even though I only had glasses in my hand for less than a week. Was warned by several others not to go here. Place seems like it’s going out of business anyways but just a heads up.","comment":{"@type":"Comment","name":"","datePublished":"2024-04-11T05:29:02.535Z","text":"Thank you for your review. We are sorry to hear that your experience at LensCrafters did not meet your expectations. We strive to provide the best customer service in the industry. Please go to http://ms.spr.ly/6261cATPX so we can work to correct this issue for you."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kendra"},"datePublished":"2024-04-02T16:04:06.546Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-04-04T04:52:17.326Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Todd H"},"datePublished":"2024-03-26T17:15:00.099Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Tiffany at Northwoods Mall location is a gem. One of the best customer service experiences I’ve had in quite some time. Had a major issue with glasses I purchased in Jan. Without hesitation she offered to help with changing frame type and correcting my problem. Tiffany should be recognized, she’s got what it takes to bring customers back ! She made my day ! Hope someone lets her know !","comment":{"@type":"Comment","name":"","datePublished":"2024-03-27T03:10:39.284Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Victor Moore"},"datePublished":"2024-03-23T17:33:45.777Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-03-24T03:25:10.218Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ray Garza"},"datePublished":"2024-03-22T20:05:49.59Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Mike is the man,fixed my lens for free....your the best","comment":{"@type":"Comment","name":"","datePublished":"2024-03-23T04:21:27.362Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jane Pegram"},"datePublished":"2024-03-21T19:40:23.204Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Helpful and pleasant. No waiting.","comment":{"@type":"Comment","name":"","datePublished":"2024-03-22T03:26:58.593Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Olivia Corsello"},"datePublished":"2024-03-17T18:46:04.748Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-03-18T08:42:22.572Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"jared weaver"},"datePublished":"2024-03-16T17:27:55.162Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Excellent customer service eveyone was polite and the gentleman Nicholas who helped me with finding what I needed, did an excellent job, I will most definitely be back to this location in the future.","comment":{"@type":"Comment","name":"","datePublished":"2024-03-17T03:27:49.136Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Morgan Scott"},"datePublished":"2024-03-15T23:13:07.319Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Loved the experience. Great selection and service!","comment":{"@type":"Comment","name":"","datePublished":"2024-03-16T04:46:43.799Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Allen Simmons"},"datePublished":"2024-03-11T15:54:34.545Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I had a little hiccup in the beginning but they corrected the problem and took care of me I'm very satisfied with my experience","comment":{"@type":"Comment","name":"","datePublished":"2024-03-12T04:00:51.605Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Samantha Schwartz"},"datePublished":"2024-03-05T23:39:26.375Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Everyone was so sweet and helpful. Dr. Purvis was great and very knowledgeable. The manager, Jennifer, is fantastic and helped me with all of my fitting and even re-adjusted my current pair for a better fit until my new glasses arrive :) I ended up taking the buy one get 50% off second full pair and with my insurance I paid less that I paid for a single pair of glasses a year ago from another eyecare place. I went to Lens Crafters when I first moved to SC and had a great experience then. My husband and I ended up moving when we bought our house down here. I decided to go to a closer eye doctor....BIG mistake, not once but twice my prescription was wrong and they didn't believe me. I am confident that Dr. Purvis got the right tweaks in to get me seeing correctly again. I am sticking with Lens Crafters from now on! I know this is long winded but I am blind as a bat...BLIND -12 blind and to not be able to see correctly for so many years I am eager to get my TWO new pairs of glasses soon.","comment":{"@type":"Comment","name":"","datePublished":"2024-03-06T06:55:22.744Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Anita Mazyck"},"datePublished":"2024-03-05T21:22:08.804Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-03-06T05:31:46.494Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Tim Myers"},"datePublished":"2024-03-05T14:14:58.013Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Dr and Tiffany were awesome very professional and knowledgeable awesome experience and lady at Dr desk is always awesome please keep those three ladies working for you","comment":{"@type":"Comment","name":"","datePublished":"2024-03-06T02:15:19.862Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Charles Rodwell"},"datePublished":"2024-03-03T14:45:46.945Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Mrs Jennifer was very helpful and pleasant as well as the entire staff. Thank you all for your help and time during my visit.","comment":{"@type":"Comment","name":"","datePublished":"2024-03-08T19:18:02.446Z","text":"Thanks for your review! We are happy to hear our associates made your visit a great experience for you. We look forward to seeing you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"276"},"datePublished":"2024-03-02T23:32:21.039Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"JENNIFER HELPED ME WITH MY GLASSES EXCELLENT CUSTOMER SERVICE 💪🏾","comment":{"@type":"Comment","name":"","datePublished":"2024-03-03T02:21:58.287Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Rodney King Cupid"},"datePublished":"2024-02-23T00:36:28.187Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-03-04T21:07:33.456Z","text":"Thanks for your review! We look forward to seeing you again! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Derrick Holmes"},"datePublished":"2024-02-22T22:22:47.162Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-02-23T20:53:24.606Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Nicole"},"datePublished":"2024-02-20T22:36:56.324Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"I agree with the customer about this place is money hungry!!!! I am very disappointed that you are telling your customers that if you opt not to have the retina exam that insurance does not cover you will not see them for an eye exam. There should be another option for this exam, if it is not a covered service by customer’s insurance. I feel you all are getting over on people to purchase something they don’t really need. I don’t care if it was 2.00 and not covered by insurance, I don’t want it. There is a reason why insurance is not covering it. The reason is because it is not necessary to have that exam done. I left without an eye exam because I was refused service because I did not want to pay 39.00 to be exact for a retina test my insurance did not cover. You people are full of it. Stop taking from people if it is not necessary !!!! I will NEVER go back to another lens crafters are refer any of my friends. You can purchase the exact glasses online for half the price.","comment":{"@type":"Comment","name":"","datePublished":"2024-02-28T19:08:09.995Z","text":"Thank you for your review. We are sorry to hear your experience at LensCrafters did not meet your expectations. We strive to train our associates to be the best in the marketplace. Please go to http://ms.spr.ly/6266cTdpe so we can follow up and redirect your concern to appropriate person. "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Lakeysha Chanell"},"datePublished":"2024-02-12T04:34:35.8Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Honestly, this place only see a dollar sign when it comes to customers. I did am eye exam with them wanted to order my glasses online. Ask for my PD measurements was told it will be 40.00 for that information. That's a red flag. When I enter the office I was greeted. The young ladies was very nice! It was only after I said 330.00 was to much for my glasses when the issues started. If you have the money they will treat you nice. I wish you all well but I will take my chances with walmart. FYI if you want PD measurements give walmart a call they will do it for FREE!!","comment":{"@type":"Comment","name":"","datePublished":"2024-02-12T15:13:03.738Z","text":"Thank you for your review. We are sorry to hear your experience at LensCrafters did not meet your expectations. We strive to train our associates to be the best in the marketplace. Please go to http://ms.spr.ly/6260c8Dos so we can follow up and redirect your concern to appropriate person. "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"LaTonya Moorer"},"datePublished":"2024-02-07T01:38:13.013Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"There were two young ladies that helped me out tremendously. Tiffany and Jessica I believe. I hate glasses but the way I feel in the glasses they picked out for can’t be Wrong describe in words! All I can say is that I feel beautiful and I can see lol! Thank you two for the great customer service and for these beautiful frames!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Marilyn Page"},"datePublished":"2024-01-29T18:06:20.475Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Dr. Purvis was soooo sweet! Even under the conditions of a downed machine and added time to each patient which pushed back her schedule, she and the ladies at the front desk ( and the only gentleman who was on shift too) ran an organized shift despite the setback and maintained superb customer service. Dr. Purvis didn't make me feel rushed, she took her time with me and did everything thing she had to do for me and answered any and all my questions. Everyone was so patient and kind. I've been coming to Northwoods Lens Crafters for years and I've never had a bad experience. This was the first time I came and they had an issue with the machine, but they worked together as a team and greeted everyone with a smile. It was like nothing happened. lol","comment":{"@type":"Comment","name":"","datePublished":"2024-01-30T05:32:02.511Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Teasha Davis"},"datePublished":"2024-01-28T01:27:52.339Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"He was great from the time I walked in to the time I walked out. I love his great customer service","comment":{"@type":"Comment","name":"","datePublished":"2024-01-29T09:36:45.973Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Lisa Campbell"},"datePublished":"2024-01-27T22:00:40.686Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I highly recommend this location! Customer service is fantastic!","comment":{"@type":"Comment","name":"","datePublished":"2024-01-28T03:58:27.156Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"M. Monla"},"datePublished":"2024-01-11T00:10:31.457Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Chester Holmes"},"datePublished":"2024-01-09T15:58:28.444Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very timely, qualified staff, attentive","comment":{"@type":"Comment","name":"","datePublished":"2024-01-10T06:13:58.269Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"B33fJ3rk33"},"datePublished":"2024-01-09T04:47:47.95Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Went to the Northwoods Mall location this afternoon, and Tiffany helped me with EVERYTHING! She did a fantastic job helping me resolve an issue with my insurance, and she helped me find the perfect new pair of glasses! So excited for them to come in! Give that girl a raise, she was the best!!","comment":{"@type":"Comment","name":"","datePublished":"2024-01-10T07:26:18.737Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Austin Carpenter"},"datePublished":"2023-12-29T00:52:36.275Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Tiffany helped me so much, picking out a frame and glasses in my budget. Very professional attitude.","comment":{"@type":"Comment","name":"","datePublished":"2023-12-29T01:09:53.255Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"David Johnson"},"datePublished":"2023-12-28T19:33:36.364Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Tracey Foster"},"datePublished":"2023-12-22T22:55:22.156Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Jasmine was very helpful! That was the fastest I've ever selected frames and gotten all the info I needed about the lenses, blue light, anti-reflective, etc. It was a great experience!","comment":{"@type":"Comment","name":"","datePublished":"2023-12-23T02:42:11.026Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Michele R.L"},"datePublished":"2023-12-21T23:41:05.691Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The entire staff at Len’s Crafters is Awesome. I was pleasantly welcomed by everyone. Dr. Leigh Purvis made me feel comfortable and educated me during my eye exam. Ms. Corrine was knowledgable and more than helpful with assisting me with selecting my new glasses. She also made sure, all available coupons / discounts were being applied to my final bill. The staff members were friendly and greeted everyone with a smile. They’re a Great Team of Individuals…","comment":{"@type":"Comment","name":"","datePublished":"2023-12-22T02:08:05.246Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Brenda Riggins"},"datePublished":"2023-12-20T19:15:20.46Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"My service representative Matthew was very appreciative patient and kind. Thank you!","comment":{"@type":"Comment","name":"","datePublished":"2023-12-21T06:39:31.158Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Monique Moore"},"datePublished":"2023-12-19T19:38:48.349Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Negative star options are so needed. I set an appointment online. Thats the only good thing out of this visit. I walked into the store and wasn't greeted. I waited 24 minutes before I was approached by anyone. Waited another hour to be seen by the optometrist. The staffs excuse is, \"we never know how things go in the exam room\" Well, they put me in the exam room right next door and I can hear the whole conversation!! They talked about personal stuff after the exam was done.. needless to say I waited, because I was already half way done. I will NEVER come back here again. The entire staff(minus the only lady that greeted me) needs more training. The optometrist wasn't even nice and I'm sure she kept seeing other patients because she heard me say this is ridiculous. A 2 hour exam! Really!!! When I had an appointment","comment":{"@type":"Comment","name":"","datePublished":"2023-12-19T20:32:10.329Z","text":"Thank you for your review. We are sorry to hear your experience at LensCrafters did not meet your expectations. We strive to train our associates to be the best in the marketplace. Please go to http://ms.spr.ly/6268iwHJ8 so we can follow up and redirect your concern to appropriate person. "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Chill Will Ent"},"datePublished":"2023-12-16T16:13:30.466Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Yo big shout out to Tiffany I went to 4 different stores and nobody could fix my glasses I came here and she saved the day for me both my glasses were broken and she fix them within minutes!!!!🤗🤗🤗","comment":{"@type":"Comment","name":"","datePublished":"2023-12-17T09:22:31.731Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Patricia Pringle"},"datePublished":"2023-12-07T13:52:01.7Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Customer service was A1, very courteous and helpful.","comment":{"@type":"Comment","name":"","datePublished":"2023-12-08T08:46:16.372Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"William Sturgeon"},"datePublished":"2023-12-02T01:21:12.287Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Nicholas did a great job of understanding what I wanted and how to achieve it.","comment":{"@type":"Comment","name":"","datePublished":"2023-12-14T16:28:10.097Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Sonya Shuler"},"datePublished":"2023-12-01T12:45:26.85Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2023-12-14T17:11:55.437Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Menachem Linn"},"datePublished":"2023-11-25T19:15:17.945Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Karin straightened and cleaned my glasses for free!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Corinne Freark"},"datePublished":"2023-11-19T00:14:34.014Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"AMJWJ"},"datePublished":"2023-11-17T23:04:45.49Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"I was told to go to Lenscrafters because I could get my desperately needed glasses most quickly there. I stressed that i needed my glasses ASAP to drive (following surgery) to the Assistant manager. When I called on DAY 11, I was told the order had been cancelled. I was never contacted or notified. Noone knows how or why. Never again - just terrible service.","comment":{"@type":"Comment","name":"","datePublished":"2023-11-20T18:57:29.29Z","text":"Thank you for your review. We are sorry to hear your experience at LensCrafters did not meet your expectations. We strive to train our associates to be the best in the marketplace. Please go to http://ms.spr.ly/6265iGdBf so we can follow up and redirect your concern to appropriate person. "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jasmen A."},"datePublished":"2023-11-14T00:34:04.73Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Tiffany was wonderful. She helped me pick a frame and lens option that was suited to my lifestyle. Who knew you could get sunglasses with prescription! Thank you Tiffany!","comment":{"@type":"Comment","name":"","datePublished":"2023-11-14T01:16:37.046Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"MACKnificent Curls"},"datePublished":"2023-11-07T01:16:19.369Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"M M"},"datePublished":"2023-10-31T06:02:09.594Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Customer service was impressive","comment":{"@type":"Comment","name":"","datePublished":"2023-11-01T04:51:31.857Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Hongxia and Xun Jia"},"datePublished":"2023-10-26T22:34:48.439Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great experience all the time! Enjoyed friendly faces and professional service here!","comment":{"@type":"Comment","name":"","datePublished":"2023-10-27T20:33:37.71Z","text":"Thank you for your review. We are sorry to hear your experience at LensCrafters did not meet your expectations. We strive to train our associates to be the best in the marketplace. Please go to http://ms.spr.ly/62679Fuv7 so we can follow up and redirect your concern to appropriate person. "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Andrea Champion"},"datePublished":"2023-10-10T19:03:45.601Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"If you are coming in for any reason, ask for TIFFANY!!!! She’s the best!!!!","comment":{"@type":"Comment","name":"","datePublished":"2023-10-11T02:46:07.77Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"cheri nelson"},"datePublished":"2023-10-07T17:43:33.634Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Aundrae Anderson"},"datePublished":"2023-10-03T17:12:47.415Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"I I could give negative stars I would. I had an eye exam there and chose to buy my glasses online, when I asked for my PD measurement for my prescription (which is part of the exam by the way) I was told I had to pay an additional $40! I WILL NEVER GO TO THEM AGAIN AND MAKE SURE I LET EVERYONE KNOW how they scam people out of money. The PD distance is part of the exam the optometrist in the exam room. and telling me the PD measurement varies depending on the glasses I get, more lies. When you are talking to customer do not presume, they are not intelligent because how they look!","comment":{"@type":"Comment","name":"","datePublished":"2023-10-03T19:48:54.511Z","text":"Thank you for your review. We are sorry to hear your experience at LensCrafters did not meet your expectations. We strive to train our associates to be the best in the marketplace. Please go to http://ms.spr.ly/62699oqWl so we can follow up and redirect your concern to appropriate person. "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Chris Mizzell"},"datePublished":"2023-10-01T02:58:39.491Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I've been going to this location for years. Something I wouldn't do if I had ever had any problems...\n\nThis location used to do walk in eye exams, but is now appointment only. There is online appointment scheduling (recommended,) or obviously phone or in person...\n\nThe price for my exam was disappointingly more expensive than just a year ago. But. Corporate businesses are generally mismanaged by their incompetent, greedy big wigs. So. It is what it is.\nThe good news is that despite the cost increase, each employee was competent, and professional.\nDr. Pervis (hope I spelled that right,) was excellent. I had some concerns about my vision, in addition to needing my annual exam. I value my vision, and the doctor patiently addressed all of my worries and I definitely left not only pleased to have laid some concerns to rest, but with a crisp trial pair of contacts. To further justify the cost, the exam fee covers/includes a 3 month period to come back for another exam, or some fine tuning of your prescription.\n\nBottom line. I trust my eyes, to these people... The value in that, cannot be overstated...\n\nPeace n love.","comment":{"@type":"Comment","name":"","datePublished":"2023-10-02T21:57:41.739Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Tara Hilton"},"datePublished":"2023-09-24T01:31:24.778Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I had a great first time experience. The staff was so friendly and nice and they took their time to explain everything to me and never made me feel like I was taking to long by asking all the questions I had. I can’t wait until my glasses come back.I will definitely keep them for all my eye care needs. This was the location at Northwoods. Jennifer, Dr. P and Tiffany I hope will be there when It’s time for me to go back. Those three ladies are the best!","comment":{"@type":"Comment","name":"","datePublished":"2023-09-25T22:39:39.996Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"M Samson"},"datePublished":"2023-09-17T15:47:24.406Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"We needed an emergency same day eye appointment for my son, Lenscrafters Charleston was able to get us in right away. We live 90 miles away and hit heavy traffic on the way and called to say we'd be late and they said no problem, which really helped lessen our stress. The manager Corienne was so kind and fantastic. She kept me calm while my son was being seen by the optometrist, who provided excellent care to my son. I can't say enough good things about this store, they have an outstanding staff and excellent service. Thank you so much! You were awesome!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Glenn Mudry"},"datePublished":"2023-09-15T20:44:45.194Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"You saved my vision! It wasn't too serious, but this was the only place that would see me the same day. Great staff, great doctor, and the best eye exam I've had. Thank you!","comment":{"@type":"Comment","name":"","datePublished":"2023-09-15T21:05:01.654Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Maycol Salazar"},"datePublished":"2023-09-08T21:53:29.114Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"They helped me to get my new glasses awesome","comment":{"@type":"Comment","name":"","datePublished":"2023-09-11T13:50:00.453Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!\n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Shari Arndt"},"datePublished":"2023-09-03T14:00:26.432Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Booked appointment on line at my convenience,\nthat was super easy. Very friendly and welcoming. Staff is knowledgeable and explained very thoroughly my test results and options. They were very helpful picking out glasses and deciding which pairs looked just right. They explained my insurance benefits and coverage on the glasses. Great people, great prices. Wide variety of products to choose from. It was a great experience! Anxiously awaiting for my glasses to come in. Thank you for your time and patience as I chose just the right 2 pair of glasses.","comment":{"@type":"Comment","name":"","datePublished":"2023-09-06T15:58:12.407Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"marvin grant"},"datePublished":"2023-08-31T15:46:15.758Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2023-08-31T17:37:37.939Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Phillip Waring"},"datePublished":"2023-08-29T16:15:54.365Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great customer service, I was overwhelmed with the warm welcome that the two young ladies have presented me with, where I present them with my problem with my glasses and they were able to quickly resolved my issue and have me leaving our the door in no time, the young ladies were a pleasure to work with.","comment":{"@type":"Comment","name":"","datePublished":"2023-08-30T02:57:49.374Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Blake Carlson"},"datePublished":"2023-08-27T20:21:45.156Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I highly recommend this Lens Crafters location. The store rep, Leo was extremely helpful, gave exceptional customer service and was patient with me. The other gentlemen working in the store was very nice and helpful too. Thank you!!","comment":{"@type":"Comment","name":"","datePublished":"2023-08-29T17:32:30.694Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! \n\n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Damaris Lopez"},"datePublished":"2023-08-26T21:03:33.167Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I am from Puerto Rico and by accident sat on my glasses. I could not fix them well. I passed passed by Lens Crafters in Northwood mall and I asked Jennifer for help. Not only she fixed then but also cleaned them and all with a great smile and attitude. I fell so good talking to her that I decided to leave this comment in gratitude. Thank you Jennifer, what a great employee!","comment":{"@type":"Comment","name":"","datePublished":"2023-08-28T20:29:45.533Z","text":"Thank you for your feedback! We are happy to hear about your positive experience and look forward to serving you! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Mary Dunn"},"datePublished":"2023-08-25T18:32:14.106Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2023-08-25T20:27:50.248Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Hope Mincer"},"datePublished":"2023-08-12T09:51:44.507Z","reviewRating":{"@type":"Rating","ratingValue":"2","bestRating":"5"},"reviewBody":"Way too expensive!","comment":{"@type":"Comment","name":"","datePublished":"2023-08-16T19:56:47Z","text":" Thank you for your review. We are sorry to hear your experience at LensCrafters did not meet your expectations. We strive to meet all of our customer needs. Please go to http://ms.spr.ly/62699M3xb to follow up so we can redirect your concern to the appropriate person."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Reuben Brown"},"datePublished":"2023-08-11T18:09:46.624Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"This is my second time here to have my frames repaired and Katie has ace it again. I come here because the customer service is top notch and before they say no it's to the lab. I appreciate the service and I recommend if u need anything dealing with fix or eye treatment this is the place. Again Katie thank u y'all super rock!!!!","comment":{"@type":"Comment","name":"","datePublished":"2023-08-11T18:48:49Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Juli Levine"},"datePublished":"2023-08-11T15:40:26.712Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Brought my glasses in to get fixed, received help right away. Thanks so much.","comment":{"@type":"Comment","name":"","datePublished":"2023-08-11T16:42:17Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kevin Henry"},"datePublished":"2023-08-10T15:44:10.358Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Friendly and helpful","comment":{"@type":"Comment","name":"","datePublished":"2023-08-10T16:25:17Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jeremy Perry"},"datePublished":"2023-08-09T22:44:10.578Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Glasses falling off my face and Ms. Tiffany helped fix it fast to where the won't easily slide off my face. Great customer service 5🌟","comment":{"@type":"Comment","name":"","datePublished":"2023-08-10T15:53:57Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Cory Burns"},"datePublished":"2023-08-06T20:50:23.645Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I broke my glasses and they were able to fix it for me","comment":{"@type":"Comment","name":"","datePublished":"2023-08-08T03:38:15Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jackie Mcilwain"},"datePublished":"2023-08-06T19:40:15.915Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2023-08-08T15:46:01Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Albert Mccrea"},"datePublished":"2023-08-04T15:23:44.514Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2023-08-04T17:54:20.807Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Tristen Stratton"},"datePublished":"2023-08-04T14:39:22.528Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Amazing and very friendly just a simple fix and help with problems.","comment":{"@type":"Comment","name":"","datePublished":"2023-08-04T18:31:32.96Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"HUGGINS"},"datePublished":"2023-08-02T22:33:52.771Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great customer service and very helpful with getting me the right lens and adjusting my glasses!","comment":{"@type":"Comment","name":"","datePublished":"2023-08-03T14:42:13.764Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Bakari Jackson"},"datePublished":"2023-08-02T17:38:21.308Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I have been going to LensCrafters for the past few years, since I first began wearing glasses. I am always blown away by the professionalism, promptness and personable nature of the doctors and sale associates. Everyone is patient as I ask my many questions to find the perfect fit/get the best deal and today, I had the honor of being served by Jennifer, the store manager. From the phone calls to the in-person visit, she has been a tremendous help and always has a positive attitude! 10/10 recommend.","comment":{"@type":"Comment","name":"","datePublished":"2023-08-02T22:29:43.524Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! \n\n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Michelle Best"},"datePublished":"2023-07-24T14:02:04.524Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I had great experience doing my eye exam. People are friendly. It was nice. I recommend coming for glasses and eye exam.","comment":{"@type":"Comment","name":"","datePublished":"2023-07-24T22:24:43Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Lauren Gentry"},"datePublished":"2023-07-17T00:18:45.726Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Had a great experience today at the North Charleston mall LensCrafters! I went in to get new comfort pads added to my Raybans and the team was incredibly helpful! Great experience all the way around. Keep it up!","comment":{"@type":"Comment","name":"","datePublished":"2023-07-19T21:22:58Z","text":"Thank you for your feedback! We are happy to hear about your positive experience and look forward to serving you! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"William Ellis"},"datePublished":"2023-07-15T20:18:48.424Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Jasmen is a really attentive employee and she really helped me with all my needs and she's very professional. Thanls for all the help.","comment":{"@type":"Comment","name":"","datePublished":"2023-07-20T02:39:25Z","text":"Thank you for your feedback! We are happy to hear about your positive experience and look forward to serving you! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"diana gore"},"datePublished":"2023-07-03T19:03:41.888Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Ashley was extremely helpful and patient. Thank you for great service.","comment":{"@type":"Comment","name":"","datePublished":"2023-07-20T02:49:28Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Mattie Dixon"},"datePublished":"2023-07-02T16:28:46.694Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"They have such cute glasses!","comment":{"@type":"Comment","name":"","datePublished":"2023-07-19T17:47:23Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Vonnie Berryhill"},"datePublished":"2023-06-28T11:04:21.452Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I was out of state when I lost my prescription glasses for driving. I needed a store that could give me a thorough eye exam and then provide me with glasses within a day or so because I would be needing them to drive home. LensCrafters was just the place!","comment":{"@type":"Comment","name":"","datePublished":"2023-06-28T20:37:12Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Dalton J Hazelwood"},"datePublished":"2023-06-22T21:57:45.258Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Trudy Distz"},"datePublished":"2023-06-22T16:12:01.912Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I had an 11:40 appointment but thought it was earlier. They took me early! The eye doctor Purvis was friendly and thorough! Ashley and other assistant were very nice and helpful! Definitely recommend Lens Crafter in the Northwood Mall!","comment":{"@type":"Comment","name":"","datePublished":"2023-06-23T22:46:45Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Robert Womack"},"datePublished":"2023-06-21T15:40:06.756Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Awesome service","comment":{"@type":"Comment","name":"","datePublished":"2023-06-22T00:36:31Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! \n\n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Sarah Budetich"},"datePublished":"2023-06-18T17:57:02.571Z","reviewRating":{"@type":"Rating","ratingValue":"3","bestRating":"5"},"reviewBody":"The ladies working the floor did greet us. However, while waiting for the doctor to show up we did look around. The one lady was doing inventory, while the other lady assisted customers in the store. The doctor was 30 minutes late to the store for the appointment that was set up on line. Why schedule an appointment if staff will be late?!","comment":{"@type":"Comment","name":"","datePublished":"2023-06-19T20:38:09Z","text":"Thank you for your review. We are sorry to hear your experience did not meet your expectations. We aim to have a fantastic customer experience from start to finish. Please go to http://ms.spr.ly/6266goFPO to follow up so we can direct your experience to the appropriate person. "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Terrell Williams"},"datePublished":"2023-06-16T12:56:28.317Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Catie, the assistant manager was my sales person and she was fantastic from the moment she saw me walk into the store. Even though I came in less than 20min before closing, I still felt very welcomed. Catie helped me choose between a couple frames I really liked, and without a doubt, solidified my decision. The process from beginning to end was fun and a breeze. I definitely had a pleasant experience and I look forward to coming back to this location.\n\n- Terrell","comment":{"@type":"Comment","name":"","datePublished":"2023-06-16T13:38:40Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ace Zencorda"},"datePublished":"2023-06-13T18:15:09.768Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Ashley fixed my with the quickness and with great customer service skills 😁","comment":{"@type":"Comment","name":"","datePublished":"2023-07-12T20:38:31Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! \n\n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Todd DeMeyer"},"datePublished":"2023-06-08T15:17:01.451Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great people, amazing service. Fixed my Oakley sunglasses in minutes after just walking in.","comment":{"@type":"Comment","name":"","datePublished":"2023-06-15T15:26:07Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Yevette Epps"},"datePublished":"2023-06-07T02:20:40.836Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"They are the best! They get you started with a tray and give you their honest opinions as I tried them ALL on. They went above and beyond the call of duty. It was a very pleasant experience!","comment":{"@type":"Comment","name":"","datePublished":"2023-06-07T15:02:14Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"J AMOR"},"datePublished":"2023-06-05T22:36:59.641Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"100% satisfied with the service, fast and efficient, especially Ms. Jennifer!","comment":{"@type":"Comment","name":"","datePublished":"2023-07-12T18:40:58Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Matthew Gadsden"},"datePublished":"2023-06-02T20:06:31.632Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Ashley was great!!!","comment":{"@type":"Comment","name":"","datePublished":"2023-06-14T20:33:20Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Mark"},"datePublished":"2023-06-02T04:06:00.058Z","reviewRating":{"@type":"Rating","ratingValue":"3","bestRating":"5"},"reviewBody":"Doc was great but they want too much money","comment":{"@type":"Comment","name":"","datePublished":"2023-06-22T20:10:12Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! \n\n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Cindy Semonis"},"datePublished":"2023-06-01T18:35:01.694Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I went to the North Charleston LensCrafters and saw Dr. Purvis. She was very professional and thorough. I highly recommend her!","comment":{"@type":"Comment","name":"","datePublished":"2023-06-14T15:34:58Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Cory Williams"},"datePublished":"2023-05-28T20:16:22.591Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2023-06-02T15:32:50Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Mark Ziolkowski"},"datePublished":"2023-05-26T17:48:12.282Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"We had the most pleasant experience with Ashley. She was amazing with here customer service and exceptional professional. We will ask for her everytime going forward. Thank you.","comment":{"@type":"Comment","name":"","datePublished":"2023-06-13T17:16:04Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Alexis White"},"datePublished":"2023-05-26T16:19:13.991Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"So helpful and kind! Nick was awesome and solved every problem I had. Will be a regular for my contact lenses for sure :)","comment":{"@type":"Comment","name":"","datePublished":"2023-06-13T18:32:51.793Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"latina keels"},"datePublished":"2023-05-26T15:23:34.797Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I went inside hoping I still had protection for glasses but didn't the tech Jennifer polished my stained glasses anyway👍🏽✅💚","comment":{"@type":"Comment","name":"","datePublished":"2023-06-14T01:30:51Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"kalvin winns"},"datePublished":"2023-05-24T21:28:35.389Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Catie always give me the best help there. Thanks Catie","comment":{"@type":"Comment","name":"","datePublished":"2023-05-24T22:53:45Z","text":"Thank you for your feedback! We are happy to hear about your positive experience and look forward to serving you! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"BOB BOB"},"datePublished":"2023-05-24T18:23:56.794Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Catie was so helpful and professional. She fixed mine and my wife’s glasses quickly and efficiently. Recommend everyone stop by their store!","comment":{"@type":"Comment","name":"","datePublished":"2023-06-05T21:05:15Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Mariska Haslinger"},"datePublished":"2023-05-19T17:14:16.957Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very helpful and very nice.","comment":{"@type":"Comment","name":"","datePublished":"2023-06-07T15:22:08.313Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Estell F Lee Washington"},"datePublished":"2023-05-11T22:53:03.062Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Walked into the store; glasses all side-ways as my temple fell off! The Manager Ms. Jennifer fixed my glasses and made me a happy camper! I will definitely make my way back to this location for my next set of glasses; the Northward Mall in Charleston. She was so kind and so very helpful! ❤️❤️❤️","comment":{"@type":"Comment","name":"","datePublished":"2023-06-08T16:35:13Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Karissa Godwin"},"datePublished":"2023-05-11T20:01:23.003Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Was delighted by my experience. Originally was helped by Catie. She was a huge help with frames that flattered my face, were not metal, and in narrowing selection to the two I bought. Also assisted when a snafu caused the wrong frames to come back. Helpful, happy, and so sweet to remember me.\n\nKiana tried to help in finding the correct frames when the wrong ones came back. Went above and beyond in hunting them up and in helping select a similar alternate pair. Was very patient.\n\nThoroughly pleased overall at every stage.","comment":{"@type":"Comment","name":"","datePublished":"2023-05-12T02:03:49Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Leston “Leo” James"},"datePublished":"2023-05-05T17:08:55.306Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Catie was awesome. They are super quick and friendly. If you need glasses you need to go to this LensCrafters. And let's be honest you should have been here yesterday. What are you waiting for?","comment":{"@type":"Comment","name":"","datePublished":"2023-05-06T02:12:07Z","text":"Hi! Thank you so much for your review. We are excited to hear Catie was able to help make your experience in LensCrafters a great one. We look forward to seeing you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Tanya Jankowsky"},"datePublished":"2023-04-20T19:05:47.467Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I needed my nose piece put on my sunglasses. Kiana was so friendly and helpful. I was annoyed to have to brave traffic to get such a simple fix, and Kiana made it worth it. I highly recommend coming to this location for your eyeglass needs!","comment":{"@type":"Comment","name":"","datePublished":"2023-04-20T19:56:45Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Liam O'Neill"},"datePublished":"2023-04-16T19:08:42.661Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Absolutely wonderful staff. Extremely patient and helpful in a pinch.","comment":{"@type":"Comment","name":"","datePublished":"2023-04-22T00:55:15Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"packman dixie1176"},"datePublished":"2023-04-16T17:28:01.673Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2023-04-21T20:27:39Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Noah Bailey"},"datePublished":"2023-04-14T20:18:26.277Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2023-04-19T18:41:36Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"T R"},"datePublished":"2023-04-11T19:58:17.654Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Kierra was the best!","comment":{"@type":"Comment","name":"","datePublished":"2023-04-17T17:07:47Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ivan Jimenez"},"datePublished":"2023-04-07T12:02:11.929Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Office staff were professional and helpful, couldn't ask for a better crew of people. The doctor was top notch, she explained everything and she truly made the visit easy. I would definitely recommend this office to all for all your eyewear needs.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Mark Corn"},"datePublished":"2023-04-06T22:50:39.036Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2023-04-11T19:47:10Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!\n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kevin Baylock"},"datePublished":"2023-04-05T22:43:35.609Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I really enjoyed my experience with everyone there including Jennifer she was the Lady that helped me pick out my glasses, she was very professional and patient with me. Thank you so much LensCrafters I really appreciate your team of friendly people. I give them a 10-10-10-10","comment":{"@type":"Comment","name":"","datePublished":"2023-04-11T17:03:21Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Bill King"},"datePublished":"2023-03-17T23:03:13.871Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Excellent service and knowledge of products by associates. Pricier than other regional Eyewear stores.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Hannah Parsons"},"datePublished":"2023-03-10T00:10:11.109Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Everyone from Ms. Evelyn at the front desk, to the optometrist, to the associates were SO kind and personable. Made me feel very comfortable and the experience enjoyable!","comment":{"@type":"Comment","name":"","datePublished":"2023-03-15T20:52:31Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"D. Dollie"},"datePublished":"2023-03-04T15:59:55.313Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Had an amazing experience. Thank you LensCrafters at Northwoods Mall!","comment":{"@type":"Comment","name":"","datePublished":"2023-03-09T20:39:13Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Garrod Collins"},"datePublished":"2023-03-03T16:57:17.598Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2023-03-08T21:34:10Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Paul Powell"},"datePublished":"2023-02-28T00:19:17.495Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Barry Rummel"},"datePublished":"2023-02-16T20:46:00.372Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Everyone was very exceptional and great service. We always come back.\nThanks","comment":{"@type":"Comment","name":"","datePublished":"2023-02-22T16:08:55Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Terri Werwinski"},"datePublished":"2023-02-12T10:41:16.545Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Dr. Marshall was truly amazing. Very kind and courteous. Asked a lot of questions and went the extra mile to make sure my new prescription was perfect for me.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Latoya Walker"},"datePublished":"2023-02-10T19:17:30.565Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Everyone was great and very helpful and welcoming.","comment":{"@type":"Comment","name":"","datePublished":"2023-02-16T16:50:53Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Lisa Koepfgen"},"datePublished":"2023-02-05T23:23:43.613Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Keiera was so helpful. We came in just before close with my son’s broken glasses and she popped his lenses in a new frame and was so kind and empathetic. Thank you for fixing my son’s glasses!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"kevin taylor"},"datePublished":"2023-01-28T01:59:26.004Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Love this place, it was super helpful and even if they don’t have it they can get it. Loved the manager Jennifer super sweet and helpful with get my glasses perfect for me.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Eric Johnson"},"datePublished":"2023-01-22T18:00:24.888Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Karen Jones"},"datePublished":"2023-01-21T20:01:39.775Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"My Tech, Kerra was very professional and knowledgeable. She is beautiful inside and outside. The ambiance was guiet and warm.","comment":{"@type":"Comment","name":"","datePublished":"2023-01-26T21:45:33.088Z","text":"Hi! Thank you so much for your review. We are excited to hear Kerra was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!\n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Neli"},"datePublished":"2023-01-11T23:53:51.962Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Catie and Jennifer they sell used glasses. Do not go there. They are very unprofessional. The glasses the sold me are the ones on the bottom. They’re only 6 days old. You can clearly see the glasses on the top are newer.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Linamar Negron"},"datePublished":"2023-01-06T20:47:55.961Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Quick check in, thorough exam and multiple designer frames to choose from. Knowledgeable staff, and overall of good experience.","comment":{"@type":"Comment","name":"","datePublished":"2023-01-09T16:20:06Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Tahisha Mccray"},"datePublished":"2022-12-30T21:26:06.412Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2023-01-05T17:19:25Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!\n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Hannelore Marco"},"datePublished":"2022-12-29T23:59:47.942Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Evelyn, Dr Purvis and front desk staff are awesome- definitely can recommend them","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Heidi B"},"datePublished":"2022-12-29T20:12:48.531Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great experience! Took time and listened. I went in thinking my problem wouldn't be resolved and instead they went above and beyond! So thankful for the wonderful experience!","comment":{"@type":"Comment","name":"","datePublished":"2023-01-04T19:36:50Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Tina Rogonia"},"datePublished":"2022-12-27T17:27:29.565Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Jennifer was wonderful to provide directions, hours of operation, and assist with readjusting my mom’s frames purchased at this location - the main reason for the visit! In addition, she readjusted my frames that were purchased from my optometrist.\nThank you, Jennifer, for your outstanding customer service and for going above and beyond!","comment":{"@type":"Comment","name":"","datePublished":"2022-12-30T18:18:53Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!\n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Diane Ferrell"},"datePublished":"2022-12-24T16:11:12.185Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I went to lenscrafers to get my lenses replaced. Jennifer was the one that helped me. What a beautiful lady inside and out. Would recommend her to anyone who goes to lenscrafters in the north woods mall.","comment":{"@type":"Comment","name":"","datePublished":"2022-12-29T17:47:53Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!\n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"3rdBorn Music Entertainment, LLC"},"datePublished":"2022-12-20T14:59:00.68Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"As always, the customer service was great. Sales person: Kiana took my requests with no hesitation, and I was out of there in less than 10 minutes. Thank you LensCrafters you and your wonderful staff.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Derry Spann"},"datePublished":"2022-12-17T19:40:54.241Z","reviewRating":{"@type":"Rating","ratingValue":"4","bestRating":"5"},"reviewBody":"Keiona, Katie and Gwen and staff were extremely helpful.","comment":{"@type":"Comment","name":"","datePublished":"2022-12-22T19:02:38Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jim Crawford"},"datePublished":"2022-12-16T22:16:17.145Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"10 out of 10 for service","comment":{"@type":"Comment","name":"","datePublished":"2022-12-21T21:00:52Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Valerie M. Milligan"},"datePublished":"2022-12-08T19:03:28.785Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great place to get your glasses. They have a very large variety for you to choose from..","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Latia Dorsett"},"datePublished":"2022-12-03T20:03:48.016Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-12-06T16:51:46Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Asija R"},"datePublished":"2022-12-01T19:16:05.561Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-12-02T16:02:00.95Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Johnathan Russell"},"datePublished":"2022-11-27T18:31:52.081Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Keiera is worth her weight in gold. Great job on the Michael Kors repair","comment":{"@type":"Comment","name":"","datePublished":"2022-11-30T19:45:14Z","text":"Hi! Thank you so much for your review. We are excited to hear Keiera was able to help make your experience in LensCrafters a great one. We look forward to seeing you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Mack Harris"},"datePublished":"2022-11-14T23:25:42.722Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-11-18T18:59:54Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!\n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Terrence Heyward"},"datePublished":"2022-11-05T23:09:20.61Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-11-09T17:57:18Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!\n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Toni Farley"},"datePublished":"2022-10-17T18:52:20.342Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very friendly, funny, great personalities. They all were great.\nThe young lady that took care of ordering my glasses. Was great.","comment":{"@type":"Comment","name":"","datePublished":"2022-10-20T20:49:41Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!\n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Melissa Simmons"},"datePublished":"2022-10-14T18:01:26.376Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Gwen was very helpful and patient as she helped us order our glasses.","comment":{"@type":"Comment","name":"","datePublished":"2022-10-18T18:52:52Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Lee Lee"},"datePublished":"2022-10-12T23:11:33.33Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Loved all the lovely staff Emily was hardworking and extremely through with check in , DR. Hailey is probably the sweetest person I've ever meet what a doll. Gwen , Kiana were so patience & funny determined to help me pick the perfect pair of glasses i truly enjoyed their experience . i appreciate all of you ladies 10 for extremely likely for a great customer experience from me !","comment":{"@type":"Comment","name":"","datePublished":"2022-10-13T12:35:42.56Z","text":"Thank you for your review. Our associates are some of the best around and we are always happy to hear our customers feel the same!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kat Connerty"},"datePublished":"2022-10-12T01:00:10.975Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jennifer DeSilva"},"datePublished":"2022-10-10T20:21:11.945Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The staff was friendly and professional. Thorough eye exam by Dr. Castro who asked a lot of questions to discern my needs. Took time at end of exam to answer any questions I had. Great experience.","comment":{"@type":"Comment","name":"","datePublished":"2022-10-12T19:21:00Z","text":"Awesome to hear! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Lindsay Williams"},"datePublished":"2022-10-07T15:57:00.964Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great service and super helpful! Katie helped me fix my glasses and was super nice!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Lavonna Newsome"},"datePublished":"2022-10-03T22:04:09.575Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Gwendolyn was a jewel to have as my sales person. She is a professional, friendly person who makes you feel at ease in helping you to choose what looks good on you. I love LensCrafters and will continue to refer family and friends.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Tammy Tyner (Ms t)"},"datePublished":"2022-09-24T20:45:21.748Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Big Thank to the ladies at lenscrafters for fixing up my families glasses. Thanks Katie and Kiana.","comment":{"@type":"Comment","name":"","datePublished":"2022-09-30T18:38:30.436Z","text":"Thank you for your review. Our associates are some of the best around and we are always happy to hear our customers feel the same!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"landon wong"},"datePublished":"2022-09-24T19:25:04.503Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-09-30T15:19:06Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Leann Ashley"},"datePublished":"2022-09-18T21:11:03.73Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Keiera is incredible! She went above and beyond to help me out in a pinch! I recommend her for all your eyewear needs! Super sweet and super helpful. Knows her stuff!","comment":{"@type":"Comment","name":"","datePublished":"2022-09-20T17:30:03Z","text":"Hi! Thank you so much for your review. We are excited to hear Keiera was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Clara Emory"},"datePublished":"2022-09-14T22:38:07.081Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The staff could not have been more gracious and helpful. Kiana made the experience so seamless. She was so nice and joy to be with her. The lady that greeted us was a pleasure and very informed. I learned a great deal from her. Wish I could remember her name. I promise you will be glad that you chose LensCrafters.","comment":{"@type":"Comment","name":"","datePublished":"2022-09-15T16:08:46Z","text":"Hi! Thank you so much for your review. We are excited to hear that Kiana and the team were able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Susan Corona"},"datePublished":"2022-09-12T17:34:27.802Z","reviewRating":{"@type":"Rating","ratingValue":"3","bestRating":"5"},"reviewBody":"I had an eye exam on August 9. The doctor was amazing. They had to order one of the contact lenses because they didn’t have it a in stock. I decided while I waited I would order a pair of eye glasses on August 24th since the lens had not arrived yet. I didn’t hear anything and decided to call on September 12th. They said my glasses were there. I wonder how long it would have been before they called me. Still nothing about the contact lens!","comment":{"@type":"Comment","name":"","datePublished":"2022-09-16T19:56:29Z","text":"Hi there, thank you for your review. We are disappointed to hear about your experience. We strive to provide the best glasses and customer service in the industry. Please go to https://www.luxotticacustomercare.com/lenscrafters so we can resolve this issue."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Mechelle Rouse"},"datePublished":"2022-09-11T14:53:54.362Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Latisha Brown"},"datePublished":"2022-09-08T17:17:27.668Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Jennifer was absolutely at the light today she fixed my Versace glasses and I am so so happy for her service thank you LensCrafters","comment":{"@type":"Comment","name":"","datePublished":"2022-09-12T18:59:41Z","text":"Hi! Thank you so much for your review. We are excited to hear Jennifer was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Wendy Thomas"},"datePublished":"2022-09-05T12:04:11.965Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Keiera, Evelyn and Dr. Megan Riha made my visit on 09-04-2022 the best visit ever at LensCrafters. All three were very sweet, personable and customer friendly. Great role models for coworkers / employees for any business!!! Thanks for the excellent care!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Helen Hazlett"},"datePublished":"2022-09-01T15:29:47.814Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Was a wonderful experience ! Will be returning here for all my eye glass needs thanks Kiana","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Eric Switzer"},"datePublished":"2022-08-22T20:25:38.521Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I found the experience to be fast friendly and professional! The staff was very helpful getting everything done to complete my order for both frames and lenses. My thanks to Catie for all the help.","comment":{"@type":"Comment","name":"","datePublished":"2022-08-23T19:09:38Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Sophie Buchmaier"},"datePublished":"2022-08-20T21:06:23.236Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"A wonderful place and people! Kiana was a wonderful help when picking out frames and helping save money!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Tammy Gravelle"},"datePublished":"2022-08-18T15:37:29.566Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Jennifer the manager is so helpful and professional. I always feel comfortable and well taken care of when i go there!\nDid not have my eye exam there, was just getting a replacement pair of glasses using the Eyewear Protection Plan I purchased. I highly recommend the plan if you have invested in a great quality pair of glasses for your eye health!","comment":{"@type":"Comment","name":"","datePublished":"2022-08-23T16:29:42Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kenneth Greene"},"datePublished":"2022-08-17T22:37:07.358Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The three young ladies who helped me get my new pair of glasses went above and beyond today. Thank you Kee, Kiona, and, Gwendolyn. I will be back to order from you all again.","comment":{"@type":"Comment","name":"","datePublished":"2022-08-18T15:57:20Z","text":"Hi! Thank you so much for your review. We are excited to hear that Kee, Kiona, and, Gwendolyn were able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"von L. sellers-buckner"},"datePublished":"2022-08-17T21:20:17.556Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Awesome visit Dr Castro truly a fresh air.","comment":{"@type":"Comment","name":"","datePublished":"2022-08-18T16:31:09Z","text":"Hi! Thank you so much for your review. We are excited to hear Dr. Castro was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ryland Ford"},"datePublished":"2022-08-13T20:02:25.828Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very Happy with my experience!! Keiera was Great from start to finish!!!","comment":{"@type":"Comment","name":"","datePublished":"2022-08-18T20:13:06Z","text":"Hi! Thank you so much for your review. We are excited to hear Keiera was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Luis Hernandez"},"datePublished":"2022-08-07T23:20:03.428Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-08-08T14:47:58Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Charmayne Winslow"},"datePublished":"2022-08-04T00:16:04.186Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I have been going to Lens Crafters at Northwoods for years. The doctors are great the team they have is amazing!! Catie and Tee are top notch. Couldn’t have a a better experience!! Thank you!!!","comment":{"@type":"Comment","name":"","datePublished":"2022-08-04T14:39:08Z","text":"Hi! Thank you so much for your review. We are excited to hear that Catie and Tee were able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Michael Brown"},"datePublished":"2022-08-03T22:03:54.579Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I would like to say thanks to Gwen! Great customer service. Very friendly & she knows her products. Keep up the great customer service :-)","comment":{"@type":"Comment","name":"","datePublished":"2022-08-04T19:12:41Z","text":"Hi! Thank you so much for your review. We are excited to hear Gwen was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Candy Stalteri"},"datePublished":"2022-08-03T16:12:47.134Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Assistant Manager Katie was helpful and very professional.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Chantell Graham"},"datePublished":"2022-07-25T23:55:04.589Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"After waiting over two weeks for my husband's new glasses, we go to pick them and not only was the glasses not ready, but they had been discontinued at the time of purchase! No one informed us, nor was the associate or manager helpful in the matter. However, only the Lens were ready and they offered to put them in the DISPLAYED FRAMES that anyone can try on (remember we were told these frames are discontinued, so why are they still displayed!) We paid FULL price for the glasses and frame! When asked for a refund, the manager offered to take 50% off... Unacceptable.\nMake sure to ask ALL Questions before purchasing from this location or simply Do Not purchase from this store!","comment":{"@type":"Comment","name":"","datePublished":"2022-07-26T13:56:19Z","text":"Thank you for your review. We are sorry to hear your experience at LensCrafters did not meet your expectations. We strive to meet all of our customer needs. Please go to https://www.luxotticacustomercare.com/lenscrafters to follow up so we can redirect your concern to the appropriate person."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Edward James"},"datePublished":"2022-07-25T23:54:29.27Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Today I was terribly disappointed with LensCrafters and the manager that was on staff. I was excited to pick up my new glasses after 12 days and when I arrived after receiving a text that they were ready, not only weren't they ready but they didn't even have my frames just the lens. The manager then proceeded to take the \"used\" floor model frames without even consulting me to see if it was okay to place my lens inside of them. I told them that was unacceptable and inconsiderate of my time. I don't feel valued as a customer and I wouldn't recommend shopping with them.","comment":{"@type":"Comment","name":"","datePublished":"2022-07-26T13:53:11Z","text":"Thank you for your review. We are sorry to hear your experience at LensCrafters did not meet your expectations. We strive to meet all of our customer needs. Please go to https://www.luxotticacustomercare.com/lenscrafters to follow up so we can redirect your concern to the appropriate person."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"ARIA"},"datePublished":"2022-07-25T20:31:35.392Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Dr. Powers is amazing!!\n\nEdit to post:\nKATIE IS THE MOST AMAZING PERSON THAT HAS WORKED FOR LENSCRAFTERS!!!!!! So kind and such a blessing!","comment":{"@type":"Comment","name":"","datePublished":"2022-07-26T16:56:33.842Z","text":"Hi! Thank you so much for your review. We are excited to hear Dr. Powers was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Consuela Drayton"},"datePublished":"2022-07-21T16:36:58.629Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Had my annual exam in May (2022), 2 months later I am still waiting for Gas Perm lenses. Unacceptable and the staff and Manager avoid calls and make excuses.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"William Ortiz"},"datePublished":"2022-07-16T20:14:41.946Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Excellent Customer Service","comment":{"@type":"Comment","name":"","datePublished":"2022-07-21T18:03:47.849Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Teresa Powell"},"datePublished":"2022-07-15T19:32:37.272Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-07-18T20:49:25Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Lori Fewin"},"datePublished":"2022-07-05T22:33:39.85Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Kiana was very patient and made sure to help me find the perfect pair of glasses. Jennifer was incredibly knowledgeable and professional. Thank you!","comment":{"@type":"Comment","name":"","datePublished":"2022-07-06T13:02:08Z","text":"Thank you for your review. Our associates are some of the best around and we are always happy to hear our customers feel the same!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Hagood Morrison"},"datePublished":"2022-07-01T15:07:59.956Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Sophie Stanley"},"datePublished":"2022-06-27T16:19:05.195Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-06-29T15:54:17Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Tracy Stephens"},"datePublished":"2022-06-26T20:28:59.684Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-06-27T17:50:06Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"J Anderson"},"datePublished":"2022-06-26T18:01:04.835Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-06-27T20:56:10.854Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Lee A Robinson"},"datePublished":"2022-06-24T12:30:26.001Z","reviewRating":{"@type":"Rating","ratingValue":"4","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-06-24T14:48:15Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"R. Carl Burch"},"datePublished":"2022-06-20T00:20:52.511Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-06-24T19:04:53Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Derrick Anderson"},"datePublished":"2022-06-18T19:00:47.44Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-06-21T20:14:09Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"VB BTS"},"datePublished":"2022-06-17T20:02:30.327Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The staff was amazing! Dr. Castro was very knowledgeable and friendly. Front desk staff was fast, efficient, and friendly. Lens sales rep was friendly, he aided me in choosing the perfect frame for me and allowed me to see what was a better option to use my insurance for between lenses or contacts which is great! Will definitely be visiting them soon to order my frames and lenses!","comment":{"@type":"Comment","name":"","datePublished":"2022-06-20T14:40:24Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Parrish Devereux"},"datePublished":"2022-05-20T12:51:04.345Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Fast, efficient and thorough!","comment":{"@type":"Comment","name":"","datePublished":"2022-05-24T17:40:43Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Shirley Wiggins White"},"datePublished":"2022-05-18T19:26:24.895Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Wonderful service. This was my first time going to Lens Crafters to have the lens replaced on a pair of glasses that I bought somewhere else.","comment":{"@type":"Comment","name":"","datePublished":"2022-05-19T19:39:42Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"John Gaeta"},"datePublished":"2022-05-16T10:53:30.886Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Gwen was an absolute pleasure to deal with. Professional, courteous and very knowledgeable. She made my exchange as easy as possible.","comment":{"@type":"Comment","name":"","datePublished":"2022-05-16T14:20:56Z","text":"Hi! Thank you so much for your review. We are excited to hear Gwen was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Mandy Smoak"},"datePublished":"2022-05-06T17:08:33.225Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Becky McCullen"},"datePublished":"2022-05-02T18:21:02.983Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Matthew White"},"datePublished":"2022-05-01T01:58:43.91Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very friendly associate conducting eye examination, I came early and was serviced promptly. Would recommend.","comment":{"@type":"Comment","name":"","datePublished":"2022-05-03T18:40:59Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jessica Elliott"},"datePublished":"2022-04-28T23:03:20.344Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Evelyn and Dr Rovell were awesome to me: I was unintentionally late for my end of day appointment, and they both were kind enough to wait for me and give me a through exam. Very patient and kind, and I very much appreciate their service. Highly recommend!","comment":{"@type":"Comment","name":"","datePublished":"2022-04-29T16:55:24Z","text":"Hi! Thank you so much for your review. We are excited to hear that Evelyn and Dr. Rovell were able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Timmelle Howe"},"datePublished":"2022-04-27T16:11:49.315Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-04-29T20:55:14Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jennifer Cooper"},"datePublished":"2022-04-23T20:36:08.497Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"monica pinckney"},"datePublished":"2022-04-22T23:42:44.136Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Keiera was fabulous! She was patient, friendly and very knowledgeable! Thank you Keiera for a pleasant experience.","comment":{"@type":"Comment","name":"","datePublished":"2022-04-26T18:55:00Z","text":"Hi! Thank you so much for your review. We are excited to hear Keiera was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Daniela Diaz"},"datePublished":"2022-04-21T00:31:09.818Z","reviewRating":{"@type":"Rating","ratingValue":"4","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-04-21T16:44:26Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Raven Hughes"},"datePublished":"2022-04-20T16:53:06.119Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-04-22T20:33:05Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jared Watkins"},"datePublished":"2022-04-19T14:49:58.047Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-04-21T18:04:25Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Alvin Breadmon"},"datePublished":"2022-04-15T03:19:11.749Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-04-15T14:14:49Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"eboni queen"},"datePublished":"2022-04-12T19:42:16.949Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-04-14T18:42:00Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Darius Brown"},"datePublished":"2022-04-12T19:42:03.967Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-04-14T18:42:27Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Gwendolyn T. Toomer"},"datePublished":"2022-04-12T19:41:16.596Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-04-14T18:42:59Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Alexandra McKenzie-Roberts"},"datePublished":"2022-04-09T15:43:40.367Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-04-14T20:18:42Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Amann Holden"},"datePublished":"2022-04-03T21:05:08.733Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Sydaija was very helpful and such a wonderful personality to work with.","comment":{"@type":"Comment","name":"","datePublished":"2022-04-04T16:46:15Z","text":"Hi! Thank you so much for your review. We are excited to hear Sydaija was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Lady J"},"datePublished":"2022-04-02T20:47:39.878Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Sydaija was amazing! 😊","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"malina garris"},"datePublished":"2022-03-30T23:23:29.916Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Everyone was helpful and friendly","comment":{"@type":"Comment","name":"","datePublished":"2022-04-01T13:33:10Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Chennise Staley"},"datePublished":"2022-03-30T21:46:07.894Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great customer service across the board. From checkin to check out! Gwen, awesome sales rep helped us pick out the perfect glasses, she is very good at matching frames to the face and personality! Eveyln made sure we got checked in properly and friendly. Dr. Castor wonderful service and answered all of our questions! The price matches the service top notch! Thanks Ladies😀","comment":{"@type":"Comment","name":"","datePublished":"2022-04-01T16:10:16Z","text":"Thank you so much for your review. Our team is some of the best around and we are always happy to hear our customers feel the same!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Gwendolyn Toomer"},"datePublished":"2022-03-30T00:18:17.599Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"LensCrafters Northwoods Mall Will Always Be My Go To Stop For All My Optical Needs ! Thank You Kiana And Jennifer For The Consistent Amazing Service!","comment":{"@type":"Comment","name":"","datePublished":"2022-03-30T16:49:53Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Brooke Phelps"},"datePublished":"2022-03-27T18:35:20.053Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-03-28T20:21:33Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Trevor Maddox"},"datePublished":"2022-03-25T17:56:12.712Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-03-25T19:26:54Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Tiffany Graham"},"datePublished":"2022-03-25T15:04:38.521Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-03-25T19:59:18Z","text":"Great to hear! We appreciate your review and hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"P B"},"datePublished":"2022-03-24T18:59:31.786Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-03-25T18:50:43Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Joann Burgess"},"datePublished":"2022-03-22T21:49:10.564Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I had the best experience. Everyone was so helpful.","comment":{"@type":"Comment","name":"","datePublished":"2022-03-28T20:22:22Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kelly Kroll"},"datePublished":"2022-03-21T21:49:44.156Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-03-25T15:39:27.16Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Chelsea G."},"datePublished":"2022-03-20T20:23:35.5Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-03-21T20:33:58Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Tim Reeves"},"datePublished":"2022-03-20T00:37:09.997Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Drove an hour to their place today. I already had the prescription I already had the eyeglasses picked out more or less and they treated me like I was a street person. I have the best insurance I had cash or credit card. They kept telling me to sit in this little seat while people that came in after me kept going to the desk to talk to the sales people. Most other people were of A different race not saying they're racist but I was the only white person sitting in a little gray chair while everybody else was taking care of. That came in after me of a different race. So I left. She said write down your phone number and I said I don't think so. I wouldn't go back to the North Woods Mall store if they paid me. I drove a hundred miles round trip just for this.","comment":{"@type":"Comment","name":"","datePublished":"2022-03-24T13:49:18Z","text":"Thank you for your review. We are sorry to hear that your experience at LensCrafters did not meet your expectations. We strive to deliver the best service in the industry. Please go to https://www.luxotticacustomercare.com/lenscrafters to follow up so we can work to correct this issue."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"C M"},"datePublished":"2022-03-19T21:32:44.388Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Keiera was wonderfully helpful attentive and thorough in helping me through my selection process and purchase and with all the options and explanations of insurance coverage and current offers and measurements ..thank You !","comment":{"@type":"Comment","name":"","datePublished":"2022-03-24T18:28:49Z","text":"Hi! Thank you so much for your review. We are excited to hear Keiera was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Tonya Godbolt"},"datePublished":"2022-03-19T18:41:07.275Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Keiera was our sales rep. She was very helpful and patient.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Lars R"},"datePublished":"2022-03-19T15:35:51.251Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I worked with Mitzi at Lens Crafters and she was awesome. Found the perfect frames and she help with getting our insurance benefits. Very happy. Will definitely be back!","comment":{"@type":"Comment","name":"","datePublished":"2022-03-21T15:59:09Z","text":"Hi! Thank you so much for your review. We are excited to hear Mitzi was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kaitlyn Kilburn"},"datePublished":"2022-03-17T19:13:54.147Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-03-22T19:58:23Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Shabazz Mallard"},"datePublished":"2022-03-11T22:46:33.585Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-03-14T16:52:07Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Benjamin Smalls"},"datePublished":"2022-03-08T16:18:34.949Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Gwen was fast , efficient! She was knowledgeable about all different sorts of glasses! Thank you for my glasses.\nMs Evelyn as well, she always has a great attitude! Hailey was very informative and knowledgeable…","comment":{"@type":"Comment","name":"","datePublished":"2022-03-11T17:26:57Z","text":"Thank you so much for your review. Our team is some of the best around and we are always happy to hear our customers feel the same!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Cassandra Castle"},"datePublished":"2022-03-06T02:13:31.556Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Thank you Dr. Castro, and store associates Evelyn and Kierra for such a rewarding eye visit on 3-5-22.I can not only see well , but I and Mr.Castle look good in our new specs! Thank you LensCrafters!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Sheila Purvis"},"datePublished":"2022-02-23T22:35:32.725Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Assistant Manager Randy from the Citadel Mall location was working at the North Charleston location on the day I walked into LensCrafters. I was treated amazing. He was so helpful I found the frames I loved almost immediately. Great selection of frames. I chose Tiffany’s brand of frames love the bling. Randy made me an appointment with the Optometrist in the same evening. She worked me into the schedule on a Friday night. The staff treated me with the upmost respect. They stayed late to make sure I was satisfied with my new appointment. My experience was the truly the best ever. My glasses came in 3 business days. I am so pleased. It’s great to see again. I recommend LensCrafters by far.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Earl Frost"},"datePublished":"2022-02-21T16:38:48.441Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"G Ramsey"},"datePublished":"2022-02-18T17:07:01.494Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Theyre always so helpful and kind","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Gwenita Jenkins"},"datePublished":"2022-02-18T16:54:31.119Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Nancy Burke"},"datePublished":"2022-02-16T23:33:14.965Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very good. All employees were very friendly, knowledgeable and helpful.","comment":{"@type":"Comment","name":"","datePublished":"2022-02-17T18:29:41Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Rose B"},"datePublished":"2022-02-16T18:54:33.609Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"jose fernandez"},"datePublished":"2022-02-14T18:22:10.394Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"This was my first time going to LensCrafters and I was impressed. Everyone was very nice and helpful. Sydney was outstanding 👏","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Bethany Bleier"},"datePublished":"2022-02-08T21:35:06.234Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Store associates were very fast and helpful. I have been coming here for years because the service is always top notch.","comment":{"@type":"Comment","name":"","datePublished":"2022-02-14T19:43:16Z","text":"Thank you for your review. Our associates are some of the best around and we are always happy to hear our customers feel the same!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Brittney"},"datePublished":"2022-02-05T20:36:19.342Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great service","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ratchet Buddha"},"datePublished":"2022-02-01T20:53:52.699Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Staff was very helpful and sweet!\nEfficient as well will be coming back in the future!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Aaron Cates"},"datePublished":"2022-02-01T16:53:30.698Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Dr. Castro was phenomenal! Extremely knowledgeable and personable. Very patient, helpful, and accommodating during the exam itself. I was done in 25 minutes, walk in to walk out.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Norma McClaurin"},"datePublished":"2022-01-31T17:36:02.286Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great service very efficient","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Dominique Waller"},"datePublished":"2022-01-28T17:23:18.195Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-02-02T19:23:07Z","text":"Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Barbara Thompson"},"datePublished":"2022-01-27T01:29:03.863Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"My recent eye appointment was very challenging to say the least. However, Mitzi (Sales Representative/Cashier) provided excellent and quality customer service. I have not received that quality of service from a customer service representative in a very long time. Mitzi was caring, understanding and above all very patient with me, because my issue required more time than usual. I am a long time LensCrafters customer and just wanted to share my experience of 100% customer service. Mitzi, again, thank you!!","comment":{"@type":"Comment","name":"","datePublished":"2022-01-27T19:42:05Z","text":"Hi! Thank you so much for your review. We are excited to hear Mitzi was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Dale Holland"},"datePublished":"2022-01-26T20:16:31.38Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"The highest prices we found. Terrible","comment":{"@type":"Comment","name":"","datePublished":"2022-02-01T15:07:31Z","text":"Hi there, thank you for your review. We are disappointed to hear about your experience. We strive to provide the best glasses and customer service in the industry. Please go to https://www.luxotticacustomercare.com/lenscrafters so we can resolve this issue."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Realistic -"},"datePublished":"2022-01-26T02:01:07.125Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Ashley was very kind and helpful! I went in to get my glasses fixed and she helped us right away. The service was fantastic and my glasses feel great!","comment":{"@type":"Comment","name":"","datePublished":"2022-01-26T17:07:48Z","text":"Hi! Thank you so much for your review. We are excited to hear Ashley was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Matt Miller"},"datePublished":"2022-01-20T05:41:06.547Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Friendly staff, excellent experience.","comment":{"@type":"Comment","name":"","datePublished":"2022-01-20T15:06:11Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jacob “Arshen” Masur"},"datePublished":"2022-01-19T20:48:48.611Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-01-20T20:39:39Z","text":"Great to hear! We appreciate your review and hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Shadrena Lee"},"datePublished":"2022-01-19T16:48:28.699Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-01-24T20:25:08Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Anora101"},"datePublished":"2022-01-18T23:19:41.014Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Any and all questions they answered. The staff was knowledgeable and kind. The female eye doctor who help me with my first eye appointment in 12 years was very good at explaining everything. I did not need glasses, luckily I did buy some sturdy sunglasses.","comment":{"@type":"Comment","name":"","datePublished":"2022-01-19T14:12:54Z","text":"Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Laura Pensel"},"datePublished":"2022-01-17T22:48:45.518Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-01-18T17:08:59Z","text":"Great to hear! We appreciate your review and hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Anna Kalasinsky"},"datePublished":"2022-01-15T18:46:36.763Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-01-19T19:40:09Z","text":"Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Stephanie Angerstein"},"datePublished":"2022-01-12T22:02:01.165Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great experience! Ever!\nQuick exam and friendly staff.\nHighly recommend Dr. Castro","comment":{"@type":"Comment","name":"","datePublished":"2022-01-14T21:40:47Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ashleigh Davis"},"datePublished":"2022-01-12T16:46:42.094Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-01-14T19:43:45Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Felicia Green"},"datePublished":"2022-01-02T19:27:42.014Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-01-03T21:49:19Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"latina keels"},"datePublished":"2021-12-30T15:28:06.213Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"My experience has been great from the point of arrival, to detailed explanation about the services rendered. I give Lens Crafters an A+","comment":{"@type":"Comment","name":"","datePublished":"2021-12-30T20:34:16Z","text":"Thank you for your review. Our associates are some of the best around and we are always happy to hear our customers feel the same!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"christine watring"},"datePublished":"2021-12-29T16:26:57.195Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"We are visiting from out of town and broke my husbands glasses. We brought them in to the store and they were able to fix them for us and have us on our way in 30 minutes. It was amazing and we really appreciate the kind staff and their willingness to help us without an appointment or charging us.. Thank you! You made our trip so much better..","comment":{"@type":"Comment","name":"","datePublished":"2021-12-30T16:14:04Z","text":"Thank you for your review, all of our associates work diligently to provide a great experience! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Michelle Stroble"},"datePublished":"2021-12-27T22:12:40.801Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Ebony was very professional.","comment":{"@type":"Comment","name":"","datePublished":"2021-12-28T21:46:41Z","text":"Hi! Thank you so much for your review. We are excited to hear Ebony was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ed Wallace"},"datePublished":"2021-12-22T23:45:26.993Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Extremely nice people!!!","comment":{"@type":"Comment","name":"","datePublished":"2021-12-23T16:45:29Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Katelynn Dahlem"},"datePublished":"2021-12-19T20:28:02.995Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-12-20T20:17:41Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"MARIE VITRANO"},"datePublished":"2021-12-18T19:36:47.878Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Visioned Roxas"},"datePublished":"2021-12-17T23:50:59.037Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Lashee Prioleau"},"datePublished":"2021-12-17T23:26:32.5Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Sarah S. Velasco"},"datePublished":"2021-12-17T22:03:43.77Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-12-22T21:41:27Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Timothy Hunt"},"datePublished":"2021-12-17T16:54:27.705Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-12-21T20:25:37Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Will Sears"},"datePublished":"2021-12-15T18:55:42.636Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-12-16T20:59:48Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Gerson Matías"},"datePublished":"2021-12-11T21:46:54.566Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-12-17T17:40:17Z","text":"Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Braeden Brightharp"},"datePublished":"2021-12-08T21:50:44.801Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"I ordered my glasses and it has taken the more than a month to come in I don’t thing I’m coming back","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"wilness McAlister"},"datePublished":"2021-12-04T21:02:03.502Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"My daughter and I had a wonderful experience at Lens Crafters. The doctor was very pleasant and personable and the staff was very knowledgeable. They worked out a wonderful price and didn't try to sell us things we didn't need. They even adjusted MY glasses that I purchased elsewhere for free! From now on, LensCrafters will be our first stop for all our eyecare needs.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ryan McMann"},"datePublished":"2021-11-29T21:00:50.682Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Professional and fast could not have been better, something normally lacking these days. Pleasure","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Madison King"},"datePublished":"2021-11-29T17:46:46.557Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Sharice Mazyck"},"datePublished":"2021-11-26T20:55:11.386Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Ashley was so helpful and so amazing!!","comment":{"@type":"Comment","name":"","datePublished":"2021-12-02T19:28:01Z","text":"Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Terri Hankins Bowey"},"datePublished":"2021-11-17T01:25:08.685Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Walked in and knew what I liked and they made it happen. Thank you","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Starr Washington"},"datePublished":"2021-11-08T18:43:59.145Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Gabriella Pace"},"datePublished":"2021-11-07T23:01:12.67Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great service and kind people!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Sabrina Zelaya"},"datePublished":"2021-11-07T19:02:57.288Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very quick & easy experience! Steve was awesome!","comment":{"@type":"Comment","name":"","datePublished":"2021-11-12T19:53:19Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Truckdiver"},"datePublished":"2021-11-04T23:11:39.547Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Ashley was very helpful with answering my questions. Picked out a pair and glasses and sunglasses. Both pair worked perfect. Thank you!","comment":{"@type":"Comment","name":"","datePublished":"2021-11-10T19:18:37.648Z","text":"Hi! Thank you so much for your review. We are excited to hear Ashley was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Angel “Mrs. GSM” Pinto"},"datePublished":"2021-10-30T18:31:52.776Z","reviewRating":{"@type":"Rating","ratingValue":"4","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-11-05T15:50:30Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"manuel chuc"},"datePublished":"2021-10-27T16:34:52.749Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-11-04T14:41:35Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Darlene Richardson"},"datePublished":"2021-10-26T16:12:23.67Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Ashley and Mitzy!!! They were so AWESOME!\nVery professional, they answered every questions that were asked. They assist it imputing our insurance information, giving us (My Mom) the best price for our glasses. I have never paid this low amount for my glasses, since I started wear them. We are customers forever.\n\nThank you so much🥰 Ashley and Mitzy!!","comment":{"@type":"Comment","name":"","datePublished":"2021-10-26T18:15:51Z","text":"Hi! Thank you so much for your review. We are excited to hear Ashley & Mitzy were able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Muvaaa LaShae"},"datePublished":"2021-10-26T16:10:06.695Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very nice. I’ve always been indecisive about coming in to get my glasses and these ladies (Ashley & Mitzy) we’re really sweet. They made sure that we had everything we needed and helped out so much. By the way they have the best prices on glasses. Thank you ladies so much.","comment":{"@type":"Comment","name":"","datePublished":"2021-10-26T18:15:44Z","text":"Hi! Thank you so much for your review. We are excited to hear Ashley & Mitzy were able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Monica F*****t"},"datePublished":"2021-10-26T15:55:55.855Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Went in without an appointment to see if my glasses could be repaired. They were repaired and I was on my way within minutes and the cost was affordable 😁 THANK YOU!!!","comment":{"@type":"Comment","name":"","datePublished":"2021-11-03T14:46:34Z","text":"Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jayme Lifrieri"},"datePublished":"2021-10-23T17:41:14.591Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I needed to fix my sunglasses and order a new pair with a new prescription and the staff was super helpful and had no issue with helping us to switch all of our stuff over! Great experience would recommend!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Paula Anne Walters"},"datePublished":"2021-10-22T21:37:46.311Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Every employee here was fantastic! Very clean, great and positive service","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Curlz Corkz"},"datePublished":"2021-10-20T15:30:28.236Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-10-22T17:31:03Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jose Fernandez"},"datePublished":"2021-10-19T23:41:54.315Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Ashley's service was outstanding 👏 helped me with my glasses and was very professional at all times.","comment":{"@type":"Comment","name":"","datePublished":"2021-10-22T16:40:33Z","text":"Thank you for your review. Our associates are some of the best around and we are always happy to hear our customers feel the same!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"J Anthony"},"datePublished":"2021-10-16T23:47:46.543Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-10-20T18:43:44.93Z","text":"Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Perrin Conrad"},"datePublished":"2021-10-07T20:53:17.134Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"We have always been happy with the service and glasses we have received at this location. Today, my son's only pair of glasses was broken during PE class, but assistant manager Steve saved the day by fixing them for him! We will definitely be going back to LensCrafters for the next pair.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ashley Hoffman"},"datePublished":"2021-10-03T21:07:29.959Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-10-04T15:45:47Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Titus Wright"},"datePublished":"2021-10-03T20:47:11.622Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-10-04T15:46:25Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Von Knights"},"datePublished":"2021-10-03T20:15:08.867Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-10-04T15:46:59Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Steve Cuocci"},"datePublished":"2021-09-24T18:51:38.869Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-10-05T18:26:14Z","text":"Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Shayla Freeman"},"datePublished":"2021-09-22T16:22:05.711Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-09-23T15:57:25Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Darlene Blount"},"datePublished":"2021-09-08T14:46:54.966Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-09-09T20:24:54Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Madeline Barrett"},"datePublished":"2021-08-31T21:19:17.277Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Wonderful experience! Dr.Castro and Sydney were very helpful my entire appointment. Anytime I need help I will be seeing them.","comment":{"@type":"Comment","name":"","datePublished":"2021-09-01T13:39:10Z","text":"Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"A B C D"},"datePublished":"2021-08-31T21:19:03.931Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-09-01T18:52:48Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"mitzi herrera"},"datePublished":"2021-08-31T21:17:26.849Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-09-01T18:55:42Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Evelyn Battle"},"datePublished":"2021-08-31T21:15:09.124Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I had a wonderful experience with associate Mitzi. She helped me pick out glasses that I never would have chosen. They are sooo awesome. I get great compliments on them. Thanks to her and Steve for being the # 1 associate around.","comment":{"@type":"Comment","name":"","datePublished":"2021-09-01T15:14:18Z","text":"Hi! Thank you so much for your review. We are excited to hear Mitzi was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Bess C"},"datePublished":"2021-08-09T20:30:39.666Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"I got daughter glasses. They fell apart with In 2 days. They refused to fix them or replace them . After I bought the warranty\nWho dose this","comment":{"@type":"Comment","name":"","datePublished":"2021-08-10T18:21:16Z","text":"Thank you for your review. We are sorry to hear that your experience at LensCrafters did not meet your expectations. We strive to deliver the best service in the industry. Please go to https://www.luxotticacustomercare.com/lenscrafters to follow up so we can work to correct this issue."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Joe Cook"},"datePublished":"2021-07-26T17:24:00.969Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Ashley and the team at this location are great!","comment":{"@type":"Comment","name":"","datePublished":"2021-07-28T16:58:59Z","text":"Hi! Thank you so much for your review. We are excited to hear that Ashley was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Faye Pello"},"datePublished":"2021-07-26T15:26:10.143Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Excellent Service and Product","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"karla orellana"},"datePublished":"2021-07-20T02:18:25.456Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-07-23T20:58:37Z","text":"Great to hear! We appreciate your review and hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Chris Burns"},"datePublished":"2021-07-17T17:52:12.13Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Absolutely wonderful!","comment":{"@type":"Comment","name":"","datePublished":"2021-07-20T19:58:38Z","text":"Thank you for your review! We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"LaTonya E. Butler"},"datePublished":"2021-07-17T17:03:41.126Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I received excellent service from Isheka today 🤎","comment":{"@type":"Comment","name":"","datePublished":"2021-07-20T19:47:53Z","text":"Hi! Thank you so much for your review. We are excited to hear that Isheka was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Nature Boy WooF"},"datePublished":"2021-07-17T17:02:54.445Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Isheka was a great help","comment":{"@type":"Comment","name":"","datePublished":"2021-07-19T15:25:56Z","text":"Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Crystal Lewis"},"datePublished":"2021-07-03T18:48:44.833Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I can’t tell you enough how wonderful and easy going my experience was ! I recently I recently got a new pair of glasses that cause a lot of problems on my nose which lead to discoloration. I went in wanting to explore my options on how I could exchange my glasses for something better . The staff had such a warm inviting welcoming when I walked in and immediately helped me out ! My rep went as far as bringing multiple looks of the style of glasses I was in search of ! She even took the time to narrow the glasses down and I came out with two pairs that I absolutely adored ! The managers were literally the most nicest people ever ! They even complimented me and made me feel even more confident walking out ! I am so happy I chose Lens Crafters for my glasses needs and even more so this location in particular played a huge role on making me feel like I could make this place my go-to ! Thank you again for all your wonderful help !","comment":{"@type":"Comment","name":"","datePublished":"2021-07-05T17:56:10Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Lena Fender"},"datePublished":"2021-06-29T15:22:26.762Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-06-30T19:06:35Z","text":"Great to hear! We appreciate your review and hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"William Giles"},"datePublished":"2021-06-27T21:43:06.716Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-06-28T16:43:22Z","text":"Great to hear! We appreciate your review and hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ky Shaniece (Ky)"},"datePublished":"2021-06-12T18:59:35.881Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-06-17T14:20:44Z","text":"Great to hear! We appreciate your review and hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Malik Hubbard"},"datePublished":"2021-05-22T01:27:10.733Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Do not go here. The customer service is poor and the service is overpriced. The office workers are inadequate and disrespectful. Twice I have called asking for my contact prescription to be emailed to me. I have yet to recieve it, but instead I've recieved sassy replies from staff on the phone. Moreover, just the eye exam is over $50, while it is about $15 in New York, with the same insurance plan. Greedy and manipulative prices plain and simple. Maintain your self-respect and go somewhere else for you optical needs.","comment":{"@type":"Comment","name":"","datePublished":"2021-05-24T17:12:45Z","text":"Hi there, thank you for your review. We are disappointed to hear about your experience. We strive to provide the best glasses and customer service in the industry. Please go to https://www.luxotticacustomercare.com/lenscrafters so we can resolve this issue."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Sandra Williford"},"datePublished":"2021-05-14T02:10:13.927Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"My rep was very experienced, friendly, and helpful. She made my eyeglass purchase a breeze. She helped me with my purchase and made sure that I received the best price and glasses using my insurance benefits.","comment":{"@type":"Comment","name":"","datePublished":"2021-05-14T13:17:06Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ericka Lawton"},"datePublished":"2021-05-06T13:59:18.697Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I had a wonderful experience with LensCrafters of North Charleston! The staff were extremely friendly, kind and helpful! Dr. Castro was very patient with me. I had quite a few questions but she answered them all and reassured me on a few things. My prescription was extremely accurate! Thank God!!! I was very pleased with my visit here at Lenscrafters and I definitely will come here from now on!","comment":{"@type":"Comment","name":"","datePublished":"2021-05-07T15:38:24Z","text":"Thank you for your review. Our associates are some of the best around and we are always happy to hear our customers feel the same!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Brittany Davis"},"datePublished":"2021-04-01T23:58:37.733Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-04-02T13:15:20Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Olga Verret"},"datePublished":"2021-03-27T20:27:14.958Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-03-29T20:20:22Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Keesha Rollings"},"datePublished":"2021-03-24T18:20:14.449Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"This was my first time going to LensCrafters and I was impressed. Everyone was very nice and helpful. The Doctor was also nice and explained everything so well I had no questions. The associates on the floor were also very nice and helpful with picking out your new glasses. They too explained everything very well and gave you options to fit in your budget. Highly recommend. 😍😍😍","comment":{"@type":"Comment","name":"","datePublished":"2021-03-25T20:00:07Z","text":"Thank you for your review. Our associates are some of the best around and we are always happy to hear our customers feel the same!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"s k"},"datePublished":"2021-03-17T18:58:47.424Z","reviewRating":{"@type":"Rating","ratingValue":"4","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-03-18T19:07:16Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Vincencia Trowell"},"datePublished":"2021-03-10T20:57:51.973Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-03-11T15:29:07Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"AK"},"datePublished":"2021-03-06T03:37:49.1Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-03-08T21:31:22Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Debbie Lambert"},"datePublished":"2021-02-28T14:46:50.618Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Hands down these young ladies have worked tirelessly for a solution to my purchase of Eyewear through Care Credit...I think we have all come to know all the associates at care credit due to having to continuously trying to get a straight answer.\nLong story short we found a different solution, I will have my glasses in a week and can once again \" see the light \"..lol.\nI especially want to give a shout out to Isheeka, that girl is a leader and she's headed to the top.\nHer level of professionalism is top notch!\nShe is extremely engaging, funny yet very business oriented.\nI hope Lens crafters knows what an asset they have in her and her team.\nI finally can say that I have a GO TO PLACE for all my Eyewear needs..\nThanks girls, y'all made this ole doll happy.","comment":{"@type":"Comment","name":"","datePublished":"2021-03-01T17:03:06Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Lynn Johnson"},"datePublished":"2021-02-03T13:01:59.058Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The staff was very friendly and knowledgeable. The two ladies that were working when we went in had a lovely rapport with each other and would draw their customer into their conversations. You could tell they loved what they were doing. My visit was on Feb 2, 2021 at 6:25ish pm...the young lady helping us took her time and gave her full attention, never rushing us at all...and she was supposed to get off at 6:30! I will be back provided those ladies are there!","comment":{"@type":"Comment","name":"","datePublished":"2021-02-04T19:40:52Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Cat Watkica"},"datePublished":"2021-01-28T01:19:00.241Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"LensCrafters staff was great! My FSA card was not working and staff were very courteous. Sales people related to myself and background, so didn't lose her patience with my tired brain..\nWhen I called to have my payment fixed, another staff member was quick, efficient, and was able to place my order with no mishaps.","comment":{"@type":"Comment","name":"","datePublished":"2021-01-28T15:48:12Z","text":"Thank you for your review. Our associates are some of the best around and we are always happy to hear our customers feel the same!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"PJ Johnson"},"datePublished":"2020-11-30T15:21:09.939Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Unwilling to allow you to complete paperwork in person. Expect you to email your SPI over an internet link. Wonder what happens to people who can’t or won’t access internet?","comment":{"@type":"Comment","name":"","datePublished":"2020-12-01T03:04:20Z","text":"Thank you for your review. We are sorry to hear your visit to LensCrafters did not meet your expectations. Please go to https://www.luxotticacustomercare.com/lenscrafters to follow-up so we can redirect your concern to the appropriate person."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Yvonne JBarnes"},"datePublished":"2020-11-28T01:23:44.13Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The individual that assisted me was professional, courteous and acted quickly on my order.","comment":{"@type":"Comment","name":"","datePublished":"2020-11-28T17:35:49Z","text":"Hello Yvonne, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Austin Cooper"},"datePublished":"2020-09-17T16:26:08.645Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2020-09-18T17:33:52Z","text":"Hi there, thank you for your review. We are disappointed to hear about your experience. We strive to provide the best glasses and customer service in the industry. Please go to bit.ly/LC-Support so we can resolve this issue."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Melissa Harvey"},"datePublished":"2020-08-30T21:02:26.542Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I had a problem with a pair of glasses making a sore on my nose. I bought the protection plan. I had not questions ask when I needed to exchange them for another pair. Thank You so much for no hassle.","comment":{"@type":"Comment","name":"","datePublished":"2020-08-31T13:10:11Z","text":"Hi! Thank you so much for your review. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Synovia Green (LadySG)"},"datePublished":"2020-08-26T13:05:00.557Z","reviewRating":{"@type":"Rating","ratingValue":"3","bestRating":"5"},"reviewBody":"Well, this was my first time going to LensCrafters. It was not the most highly recommended experience, to be honest. Let me first say the associate that assists me name Ashley was very nice and helpful ( I told her I usually have my daughter with me to pick out my glasses and she was not with me) So she helped me choose a pair.  However, I need my glasses before surgery and made sure that this was doable before placing the order. Well, my surgery was coming up and I had not heard from them. I called and they told me they were in. I proceed to go and pick them up when I got there was told they were not ready, ugh excuse me I just was told they were after waiting 20 minutes I was advised that they are in but there was a problem with the Lens (the most expensive part to a pair of glasses)  However they could give me this pair but need to reorder my lens, but could not show me or point out what was wrong. Upsetting this was but okay. At this point, all I knew was I needed a pair of glasses for after my surgery.  Now that I can see, I have located how the lens is separating from the glasses. So I took this pair and was informed I would get a call when my other lens come in. Well, that has been almost 20 days ago and no contact. For this I am disappointed in their customer service and how they handle first-time customer this was not a good impression on me. I am not sure if they will get another opportunity. Communication and Customer Service is very essential in any relationship, especially an business. This has been my experience and it has not been a pleasurable one.","comment":{"@type":"Comment","name":"","datePublished":"2020-08-26T18:56:50Z","text":"Hi there, thank you for your review. We are disappointed to hear about your experience. We strive to provide the best glasses and customer service in the industry. Please go to bit.ly/LC-Support so we can resolve this issue."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"drewdawg1115 drewdawg1115"},"datePublished":"2020-08-19T15:26:24.018Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Not good at all!! You just lost all (4) family members as paying customers. . . Went for my appt, was seated for 15 mins, then brought to an exam room only to be told that my Eye-Med Insurance does not cover a $49 exam visit. Why was I not informed when I made the appt or when I entered the store??? ! Bad business practice and won't be coming back! Reason given for new $49 charge \"Oh we have new doctors\" gotta be kidding me!! I declined the \"extra\" charge and left. Will be taking my business elsewhere for sure, wish I could rate as a no-star.","comment":{"@type":"Comment","name":"","datePublished":"2020-08-20T14:50:32Z","text":"Hi there, thank you for your review. We are disappointed to hear about your experience. We strive to provide the best glasses and customer service in the industry. Please go to bit.ly/LC-Support so we can resolve this issue."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Desiree Davis"},"datePublished":"2020-08-12T03:38:12.938Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"K Roberts (K)"},"datePublished":"2020-08-11T07:05:21.964Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Every one that I had contact with during my appointment today was absolutely wonderful! All my questions were answered, everything was explained to me and at no point if time was I rushed or made to feel like I was not important.","comment":{"@type":"Comment","name":"","datePublished":"2020-08-11T21:09:57Z","text":"Thanks for the review! We are happy to hear that all of your questions were answered. We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Syderia Jamison"},"datePublished":"2020-08-01T01:52:02.149Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great Staff, very hospitable!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Shajunia Snider Brown"},"datePublished":"2020-07-28T22:50:15.578Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The ladies work LensCrafters are very professional and showed care and concern for my family. I would recommend this location.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Penny Allish"},"datePublished":"2020-07-26T14:49:23.571Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"This way a Great experience from start to finish.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ashlyn Mazyck"},"datePublished":"2020-07-24T03:12:30.996Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The sales associate, Joseph, was very helpful and genuine. He was able to turn a negative into a positive. I would greatly appreciate it if an incentive was granted to him.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Anegle Henry"},"datePublished":"2020-03-01T03:35:36.6Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Jade was very nice and very professional with my daughter today. She did an awesome job assisting us with her glasses. I give her an excellent rating!","comment":{"@type":"Comment","name":"","datePublished":"2020-03-20T03:26:01Z","text":"Hi Anegle! Thank you for your review. We are excited to hear Jade was able to help make your experience at LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Angela Carducci"},"datePublished":"2020-02-21T22:15:47.372Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Love this place so much! The sales associates are so helpful. And on top of that they have the best selection of glasses, with great prices. Only thing I wish is that the doctor took my insurance, but I go back to Lens Crafters every year to get my glasses!","comment":{"@type":"Comment","name":"","datePublished":"2020-02-23T04:59:16Z","text":"Hi Angela! Thank you for your review! We appreciate the feedback and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Stanley MacDougall"},"datePublished":"2020-02-18T16:34:50.58Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Michele"},"datePublished":"2020-02-12T20:09:29.458Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Every person with whom I had contact, from the doctor to the technician to the woman who helped me choose my frames and lenses, was very professional, friendly, and knowledgeable. It was a great experience.","comment":{"@type":"Comment","name":"","datePublished":"2020-02-19T21:04:22Z","text":"Hi Michele! Thank you for your review! We are happy to hear your experience was great from start to finish. We look forward to serving you again."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"amy graham"},"datePublished":"2020-02-11T21:40:41.35Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I really like Dr Allen at Northwoods mall in N. Charleston, SC. I had Dr. Cerra today and wasn't impressed.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jeremy Jones"},"datePublished":"2020-02-02T22:55:55.167Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"My wife and i went in for an eye exam. We had four oclock and five oclock appointments. First off we waited over 2 hours past our appointment time. The ladies at the desk were very rude and seemed to not even acknowldege our presence. The dr. Was ok. After my examL i was told i would have to wait for about a week for my trial contacts because i have a rare axis. Two weeks went by with no thing so i went in to store to inquire. Was told they had my left eye but not my right because the supplier was out of stock and refused to.give me my prescription so i could order elsewhere. I waited another two weeks and finally they called saying my lenses were in. I specifically asked if i needed an appointment they said no. I came in and they refused to give them to me and said i need an appointment to receive them. This has been the worst of xperience i have ever had. This place is litterally the worst experience i have ever had go litterally anywhere else.","comment":{"@type":"Comment","name":"","datePublished":"2020-02-14T14:27:30Z","text":"Hi Jeremy, thank you for your review. We are sorry to hear about your experience. We aim to consistently meet and surpass customers' expectations. Please go to bit.ly/LC-LUX so we can follow up with you directly."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ashley"},"datePublished":"2020-02-02T01:42:53.52Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"I've gone to Lenscrafters for several years. Every year it seems to goes downhill some more. It's all about them making sales and finding more ways to make money off of you. Some of the staff is friendly, but some of them are rude. I made an appointment online a couple months ago, went in and sat for an hour without being called and finally gave up. I'd recommend looking for an actual eye doctor where the patient is priority.","comment":{"@type":"Comment","name":"","datePublished":"2020-02-19T18:06:21Z","text":"Hi Ashley, thank you for your review. We apologize for the long wait for your appointment. We strive to deliver top quality customer service at all times. Please go to https://bit.ly/LC-LUX so we can follow up with you directly."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Brandon Reynolds"},"datePublished":"2019-12-13T13:46:18.431Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Everyone was extremely helpful and polite. Super fast service. Melissa and Joe were the two I worked with and they were amazing. Repeat customer for sure.","comment":{"@type":"Comment","name":"","datePublished":"2019-12-17T21:38:30Z","text":"Hi Brandon! Thank you for your review. We are excited to hear Melissa & Joe were able to help make your experience at LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Nick N"},"datePublished":"2019-08-12T19:48:03.427Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I received a pair of glasses from the VA in Oct 2018. These have been adjusted and readjusted by 3 different eyeglass shops including several trips to the VA. I developed a bad sore spot from the nose pads so while walking in Northwoods Mall I stopped at Lenscrafters to have them check the adjustment. Melissa took a quick look and knew the glasses were totally misadjusted. In 10 minutes she had my glasses feeling better than they had ever felt. I would like to say a heartfelt thank you to Melissa for her great customer service and attitude. Your location is fortunate to have her working there.","comment":{"@type":"Comment","name":"","datePublished":"2019-08-16T18:54:27.384Z","text":"Hi Nick! Thank you for your review. We are excited to hear Melissa was able to help make your experience at LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Neil Woodward"},"datePublished":"2019-07-09T11:16:25.658Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"First time dealing with any type of eye glass company.\nWent in to get a comprehensive exam for a company physical and the wait time was reasonable considering the amount of customers ahead of me.\nStaff and doctor were very helpful didn't have any issues as some of the negative posts commented on.\nSeemed professional and courteous","comment":{"@type":"Comment","name":"","datePublished":"2019-07-12T16:29:36.338Z","text":"Hi Neil! Thank you for sharing your experience. We appreciate the review and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Cameron Haney"},"datePublished":"2019-05-26T18:09:58.769Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Don’t know how this location has so many 1 star reviews. All three times I’ve been to this location in the past year and a half I never had any issues whatsoever. The exam went great, the fitting for my glasses frames went great, received my contacts in the mail within 5 business days each time I’ve ordered them. And my glasses after the fitting and adjustments were ready to pick up the following morning. Great customer service every time I’ve been there and they have a decent selection of frames. All around great experience. I’ve set up an appointment for an eye exam and even have just walked right in and got taken care of.","comment":{"@type":"Comment","name":"","datePublished":"2019-06-03T14:50:02.364Z","text":"Hi Cameron! We are happy to hear your experience was great from start to finish. We look forward to serving you again."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Thomas Evans"},"datePublished":"2019-03-25T01:34:29.575Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Let me start by saying that I have been going to LensCrafters for a couple of years and had good service. I went in November 2018 and had an issue with blurred vision. The Doctor examined me and fixed the problem! I could not have been happier! He gave me a trial pair of contact lenses in my new prescription, then I went out front to order some more. When I threw out my trial pair and put in the new ones I noticed that they were the same prescription that I had previously. I wore them because I did not have a choice. I took them up to the store and asked to see my chart, telling the lady at the desk that I think there has been a mix up. She showed me my chart showing that my prescription was +5.0 in both eyes,just like the ones that I had. I was upset, but went on my way. My vision progressively got worse. Then a few weeks later I received a phone call saying that I was over due for my eye exam. I told them that was incorrect and they hung up on me. I called back to see if someone could help me, but no one responded to my message. I decided to go back and talk to someone to correct the problem. They pulled my chart, and on another page was the prescription the doctor wrote for me +5.25 in both eyes, I told her that I would like for them to pay for the new contacts because they made the mistake. She told me that since it had been more than three months since my visit that there was nothing they could do.I told her that I had been up there previously and called to discuss the issue and was told I was incorrect.She said I want to get your story straight, which I took as she thought I was being dishonest!When she came back from talking with thetmanager, she said that the manager would take $50 off the new contacts.I didn't feel as though that was fair considering they are the ones who made the mistake.She then went back to speak with the manager again, this time coming back to say that the new prescription did not exist, the doctor claimed that the writing on my chart was not his but another woman who was currently not at work that perhaps they never changed my prescription but told me to wear readers with my contacts.At that time I became very upset because no one had ever told me to wear readers and I knew for a fact that he had changed my prescription. I felt as though they were trying to back pedal and cover their mistake by telling me that the prescription did not exist. If the prescription did not exist then how did I get a trail pair that fixed the problem! They offered me a free exam to fix it, but that really got be upset. Why would I need a new exam! I already had one that fixed the problem! They completely lied and how was I to trust them after that. I got WAY to upset and told them how I felt and then left. On my way out one of the workers said she was going to get security. Why! Because I felt I had been ripped off and lied to and felt like they thought I was lying and told them?! I didn't curse or threaten anyone. She then said to me on my way out of the mall (not the store) that I should try coming at her. I told her that she was just being mean and rubbing salt in the wound, to which she replied \"Have a LOVELY day sir\"! I am sure that I will next the standard Dear so and so we are sorry please contact so and so blah blah blah, but they will not reimburse me for the contacts.","comment":{"@type":"Comment","name":"","datePublished":"2019-04-03T14:01:00.3Z","text":"Hi Thomas, thank you for your review. We value you as a customer and are sorry to hear about your experience. Customer service and satisfaction are very important to us. Please go to bit.ly/LC-Support so we can follow up with you directly."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Logan"},"datePublished":"2019-03-18T14:26:07.371Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Melissa is awesome, my favorite rep to work with!","comment":{"@type":"Comment","name":"","datePublished":"2019-03-22T18:39:49.719Z","text":"Hi Logan! Thanks for letting us know! We appreciate your feedback and hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Joshua Widener"},"datePublished":"2019-01-24T18:45:23.41Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I personally think this is the best place to come for glasses. I think some people are just impatient so don't listen to all reviews. The doc always does a good job. It didn't take long to get my glasses and my glasses are always the toughest ones to find. Also, Chelsea is the best. She does such an amazing job. Lenscrafter is lucky to have people like her up.","comment":{"@type":"Comment","name":"","datePublished":"2019-01-25T18:23:54.624Z","text":"Hi Joshua! Thanks for your review. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Brenden"},"datePublished":"2019-01-16T16:16:06.087Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"After an hour of waiting as a walk in I politely asked a ballpark time. She told me \"there's people with appointments in front of you.\" Whomever is the manager needs to lead by example with great customer service because most of these reviews are similar.","comment":{"@type":"Comment","name":"","datePublished":"2019-01-23T19:59:32.158Z","text":"Hi Brenden, thanks for your review. We are disappointed our staff could not be of better help. We strive to provide the best service in the industry. Please go to https://bit.ly/LC-Support so we can follow up with you directly."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Destiney M"},"datePublished":"2018-11-16T22:32:35.833Z","reviewRating":{"@type":"Rating","ratingValue":"2","bestRating":"5"},"reviewBody":"Scam. Got to different quotes off the same exact things and I was helped by a “manager”.","comment":{"@type":"Comment","name":"","datePublished":"2018-11-19T17:44:09.276Z","text":"Hi Destiney, thank you for your review. We value your feedback as it helps us improve our service. Please go to bit.ly/LC-Support so we can follow up with you directly to learn more and have your issue resolved."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Danielle Dantz"},"datePublished":"2018-11-06T17:57:06.257Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The optometrist here is very kind, and one of my favorite doctors. Even though the front desk staff can be a little rude or short sometimes, the doctor makes it worthwhile to come here, and justifies the 5 star rating. I voiced my concerns, and instead of talking over me he listened and then explained in a way that anyone can understand.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Katelyn Dahlinger"},"datePublished":"2018-07-14T16:32:12.692Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Terrible service.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Tim Mcgee"},"datePublished":"2018-07-14T05:00:33.797Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"I have been calling for two days to try and set up an appointment and I can never get anyone to answer the phone or return my calls.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Daisy Alegre-Cruz"},"datePublished":"2018-06-29T21:42:27.431Z","reviewRating":{"@type":"Rating","ratingValue":"2","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"B Burns"},"datePublished":"2018-06-13T23:04:05.97Z","reviewRating":{"@type":"Rating","ratingValue":"3","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Tierra Davis-Green"},"datePublished":"2018-03-27T18:46:38.779Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"THE WORST EYE EXAM EXPERIENCE EVER!! I went in indicating i wanted my annual exam for CONTACTS. The Dr administering exam acted frustrated during the exam then at the end wrote the prescription for GLASSES. Upon explaining i wanted contacts (fully aware they aren’t as affective but for years I’ve worn both and it’s what i WANTED) he began talking to be very condescendingly so i just paid for the exam and went to America’s Best where i paid ANOTHER $79 but at least i got what i went in for! The wait is excessive and they desperately need a lesson on customer service!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Christian Dior"},"datePublished":"2018-03-11T20:12:57.864Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"I walked into the store & wasn’t greeted initially, after being in the store for 15 minutes, I still wasn’t greeted, so I had to stop browsing the store of jelling myself look for and try on glasses & stand in front of an associate to even get acknowledged. Once I was acknowledged by an associate who was helping another customer, she informed me that a particular associate would assist me as soon as she was done with her customer. This said associate who was supposed to help me was also told by another associate in which I overheard to help the NEXT CUSTOMER. A young man walked into the store approximately 8 minutes after me & was helped first by the young lady who was supposed to help me when she was done. Feeling disrespected I walked up to my intended associate & informed her I was next. Long story short, CUSTOMER SERVICE WAS HORRIBLE, & I felt racially profiled against as if I wasn’t able to afford any of their glasses when in actuality I was ready & willing to pay CASH for my order. Funny thing is, that’s not the first time I’ve never been greeted initially upon walking into this same LensCrafter. HORRIBLE CUSTOMER SERVICE, they don’t even deserve one star. When it’s all said & done you associates are only sales people who sell high-end glasses, don’t get it misconstrued any other way.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Isis Nohemí"},"datePublished":"2018-03-04T16:53:39.95Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"The guy who \"helped\" me, was the worst sales person in the whole world. It's like he was trying to kick me out of the store. So extremely unhelpful. Never go here. Yes it's conveniently located but they suck!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"April Heffner"},"datePublished":"2018-02-17T16:16:52.678Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"This place ignores you. The lady at the front desk is a snob. I ordered contact lens 2 weeks ago and no one would go check to see if they were in. She pulled my file then put the file down to help someone else. I hate coming into this place every time. No one ever smiles. They must really hate their jobs here. Problem is that there isnt another place in town. The only person that knows what he is doing is Dr. Wheeler","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Carrie"},"datePublished":"2018-02-11T18:52:38.961Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Went in today to get my glasses fixed. I was met by a very nice lady who immediately sat me down and fixed them for no charge.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jahdamah Ma as-Samah"},"datePublished":"2018-01-09T19:29:16.718Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Worse experience ever, it's almost as if the staff are allowed to walk around being rude and with bad attitudes. They told me I had no vision insurance which they were clearly wrong, I have blue cross blue shield federal and have never had any problems using my insurance anywhere, then after telling me they didn't accept my insurance, I decided to go somewhere else but I fell in love with the Ray bans that lenscrafters had in which the other place didn't, so I went back to purchase the frame only from lenscrafters which was 183.00, the sales girl couldn't care less about selling me the glasses, she told me i would have to buy the ones on display which were all scratched up and there were other damages. Customer service there is horrible. Never again.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"M Ellison"},"datePublished":"2018-01-02T22:08:21.886Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Worst eye exam experience ever. I had an eye exam scheduled for 4:45, I arrived at 4:30. After sitting there for an hour and being told my insurance could not be verified, the front desk associate realizes she was calling the wrong company. I was then told my provider was out of network. I continued with the exam and agreed to pay out of pocket. The eye exam took a little over an hour, when the physician finished, I reminded her that she didn’t dilate my eyes. She dilated them and ask that I sit there another 30 minutes. After sitting there, and still not being seen, i left. Eye exam unfinished, I was unable to get my glasses bc the insurance company had closed so i was told to come back! Never will I EVER!! If that’s not enough, I woke up the next day with the pink eye from their instruments and machines!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"zennia burgess"},"datePublished":"2017-10-16T14:29:56.122Z","reviewRating":{"@type":"Rating","ratingValue":"2","bestRating":"5"},"reviewBody":"The eye exam and doctor was great, but not the service of my glasses. I was told it would take 10 days to get them back. 12 days pass and no call from them. 3 weeks later, I received a call from them to tell me that my glasses came in but ha ve a scratch on lens. I was told I can wear them till the new lens come in. I paid for glasses to be back in a timely manner and no defaults. Why would I wear them? Now Im waiting once again for my glasses. Its going on 4 weeks. I've been to another Lens Crafters from a different county but I will not return to this one.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Claud Wessinger"},"datePublished":"2017-08-18T20:03:42.521Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"My wife and I have been using this same lens crafter location for many years. Never had any problems. We understand that we're not the only customers in the business, but we've never had to wait very long and if there is a problem with our frames or lens they make it right as fast as possible.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Cynthia Williams"},"datePublished":"2017-07-13T22:44:49.923Z","reviewRating":{"@type":"Rating","ratingValue":"2","bestRating":"5"},"reviewBody":"I purchased a pair of great frames from this location a little under a year ago, and within a few months the lenses developed permanent smudges and it appeared that some of the protective films were cracking at the edges. I purchased lens insurance from them when I bought the glasses, so I went into the store recently to use it. When I explained what was happening, the staff, while polite, tried to delegate blame on me. I've been wearing glasses for over 10 years, have even worn cheap prescription glasses I bought online for $30, and never once have my lenses messed up the way they did this time.\n\nAnd then they tried to make me pay a co-pay before they would fix my lens.\n\nFrom now on, I'm going to deal with local places and not chains.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"R K"},"datePublished":"2017-04-20T16:09:35.487Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Even though the optometrist is friendly and helpful, the actual store is a disorganized mess. My appointment took over an hour and a half because I was constantly told to wait. I waited for 30 minutes with my eyes dialated while other people were being helped. They're just juggling patients without really fully assisting anyone","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Nadine Perez"},"datePublished":"2017-01-17T20:56:53.03Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Went for my yearly eye exam here. Staff member ordered the wrong contacts. Was told I would get a $27 refund when I came to return the wrong contacts so they could order the correct ones... then when the exchange was completed I was told it zeroed-out, so I would not be issued a refund. Ended up costing me $48 for (1) 6 pk. box of AV Oasys/Astig. I found them online for $22/box!! Lenscrafters does over 100% mark-up on contacts. Total scam and terrible customer service. I won't be ordering contacts from them ever again.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ashley Smith-Carter"},"datePublished":"2016-08-13T00:35:17.996Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Horrible. Went for eye exam and ordered glasses. Got a TEXT and CALL that my glasses were ready. Drove 45-50 minutes to get there. Get there and I'm told my glasses were already picked up. WTW? By whom? Who walking around with the same eyesight as me? They were apologetic, but I wanted a refund","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Fenderstrat517"},"datePublished":"2016-06-07T01:10:04.805Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I called for emergancy contacts and arrived 10 minutes before closing and not only were they helpful getting my contacts and a 6 month supply as well, they aslo treated me like if i came during earlier hours of the day wit kindness and great customer service.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Alex Romero"},"datePublished":"2016-05-25T00:13:20.777Z","reviewRating":{"@type":"Rating","ratingValue":"3","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Winter McKelvey"},"datePublished":"2016-03-30T15:00:53.638Z","reviewRating":{"@type":"Rating","ratingValue":"4","bestRating":"5"},"reviewBody":"My experience here overall was great! I put four stars because I never received the text that my glasses were ready in an hour. Inspite of, Keyon and the rest of the staff showed great customer service! My children enjoyed their experience and loves their glasses. My husband and I are also switching to LensCrafters.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"jpl777888"},"datePublished":"2016-03-19T22:37:53.897Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Despite the negative reviews, I found this to be perhaps the best eye related experience I've ever had. The Optometrist was very good at what he was doing, and all of the staff were most congenial and very helpful. 10 out of 10, I would recommend this place to anyone. Never before have I seen a group of people so committed to customer service.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"James Mason"},"datePublished":"2016-03-03T15:20:19.615Z","reviewRating":{"@type":"Rating","ratingValue":"3","bestRating":"5"},"reviewBody":"dang... l was goin to get my glasses adjusted here. now l ascared too go! 👿😱😁💦","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"abby renner"},"datePublished":"2016-01-13T05:47:37.363Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Rude and unhelpful staff. Dr. Wheeler works multiple patients at once, trying to get people in and out. Doesn't explain what he's doing and has no concern for patients. This is my 2nd time using him and will never return. He got my prescription wrong and write I needed glasses \"as needed\" yet in 2011 he wrote \"full time\", I've been wearing glasses full time for yearssss. Not a good feeling with the service they provide. To top it off they told me I didn't have vision insurance, which I clearly to do and confirmed it with provider, probably so they could over charge me!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Danny Fabozzi"},"datePublished":"2015-12-30T16:39:57.24Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Late....they give me an appt time and it doesnt start when they scheduled it for...not efficient or organized in taking care of people.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Richard M"},"datePublished":"2015-02-17T23:09:39.363Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"less than 1 star. doctor is ok but support personnel lack knowledge and customer service.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ryan Shattuck"},"datePublished":"2014-07-31T03:07:16.332Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"So first time shame on you. Second time shame on me. There will not be a third time. They can care less of your needs and just try to sell sell sell and then get your order wrong and make you wait forever. I only go there cause I prefer Oakley glasses sun and eye. They are one of the few that carry them. I just heard Jackson Davenport carries them so my business will be going else wear. I am done dealing with the long wait times, incorrect orders. Its a shame case they never admit they are wrong and are extremely rude about it as well.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Matthew Wright"},"datePublished":"2014-06-15T21:26:12.946Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Unhelpful and very rude! Don't waste your time here.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}}]</script><script type="application/ld+json">[{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Lauren Duke"},"datePublished":"2025-03-12T20:07:39.391Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Lucy took such great care of me picking some eyeglasses and sunglasses I’m so excited about!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Dana Gratton"},"datePublished":"2025-03-08T23:48:12.616Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Calvin was assisting me in finding the right frames. He was immensely helpful in helping me choose, & giving honest feedback on all that I tried on. He tried to get me the most savings on my choices.\nHe was wonderfully patient with me. He made making my purchase experience amazingly easy. Thank you Calvin!!","comment":{"@type":"Comment","name":"","datePublished":"2025-03-09T10:39:28.275Z","text":"Thank you for your review! \nWe are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. \nWe hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Andrew Daniel"},"datePublished":"2025-03-08T17:52:57.146Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Couldn't get in to my appointment because the wouldn't run my insurance. Don't go here, they have no clue what they're doing.\n\nUpdate: Went to another, local provider. They ran my insurance and had no issues getting me an appointment.","comment":{"@type":"Comment","name":"","datePublished":"2025-03-09T11:35:44.368Z","text":"Thank you for your review. We are sorry to hear that your experience at LensCrafters did not meet your expectations. We strive to provide the best customer service in the industry. Please go to www.luxotticacustomercare.com/lenscrafters/careform so we can work to correct this issue for you."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Diamond Ward"},"datePublished":"2025-03-08T16:15:43.409Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2025-03-09T03:35:54.817Z","text":"Thank you for your review! \nWe are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. \nWe hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Michelle A"},"datePublished":"2025-03-04T20:48:26.466Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Came into Lenscrafter malls in South Carolina a young guy. His name is Caleb approached me and assisted me with adjusting my glasses with no charge. Excellent service.","comment":{"@type":"Comment","name":"","datePublished":"2025-03-05T05:26:37.627Z","text":"Thank you for your review! \nWe are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. \nWe hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Lesseli Alexander"},"datePublished":"2025-02-27T01:29:15.385Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Dr. Purvis was great. She was very friendly and provided great service. This is was my first time here and this is one of the best eye doctor visits I’ve had in a while. She actually explained what was going on with my vision and eyes; and I greatly appreciated that.","comment":{"@type":"Comment","name":"","datePublished":"2025-02-28T22:47:15.476Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Madison Latham"},"datePublished":"2025-02-15T18:53:24.808Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Getting glasses is super easy, Lucy was amazing and super friendly. She made it easy and helped me find the perfect pair.","comment":{"@type":"Comment","name":"","datePublished":"2025-02-16T05:23:17.148Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Tamar Ross"},"datePublished":"2025-02-13T14:25:30.111Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Jennifer and Caleb were very helpful. I was greeted with smiles, a friendly hello and patience when it came to choosing my eyewear.","comment":{"@type":"Comment","name":"","datePublished":"2025-02-14T03:13:25.959Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Monique Davis"},"datePublished":"2025-02-08T01:05:57.333Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2025-02-09T01:26:30.924Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Latavia Fields"},"datePublished":"2025-01-30T11:26:22.996Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I’ve been coming here for years and I’ve never had any issues! Everyone is so kind, welcoming and helpful!! The optometrists love what they do and they make sure it’s suitable for you they involve you in the process , the up front staff help you pick out frames and make sure that you’re satisfied before any purchases I would recommend to anyone","comment":{"@type":"Comment","name":"","datePublished":"2025-01-31T02:31:29.092Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Olga Corcoran"},"datePublished":"2025-01-28T00:03:56.611Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Caleb was wonderful and very helpful.","comment":{"@type":"Comment","name":"","datePublished":"2025-01-28T07:09:26.651Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Robin McMahan"},"datePublished":"2025-01-27T15:11:18.294Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2025-01-28T02:22:20.438Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Catie"},"datePublished":"2025-01-24T22:46:18.45Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Jenn and her team were so pleasant and helpful! Can’t beat the customer service and variety of options. There’s something for everyone. Will always come back for my eye-glass and contact needs.","comment":{"@type":"Comment","name":"","datePublished":"2025-01-25T06:50:04.61Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Myles Sanders"},"datePublished":"2025-01-15T16:32:07.349Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Amazing service nice people go to this person Lucy","comment":{"@type":"Comment","name":"","datePublished":"2025-01-16T03:11:36.016Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"duljoman"},"datePublished":"2025-01-13T21:16:11.529Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Lucy the Manager is excellent in customer service. She offers you the best options with the smiles.","comment":{"@type":"Comment","name":"","datePublished":"2025-01-14T05:27:03.239Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Nikki Robinson"},"datePublished":"2025-01-12T18:52:36.73Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Caleb was awesome! So helpful made the process quick and easy.","comment":{"@type":"Comment","name":"","datePublished":"2025-01-13T03:44:43.735Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Braxton N"},"datePublished":"2025-01-09T19:17:40.871Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Everyone was friendly and extremely helpful. Very pleasant experience.","comment":{"@type":"Comment","name":"","datePublished":"2025-01-10T04:45:55.562Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Carrie DeLeon"},"datePublished":"2025-01-08T00:23:50.184Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The doctor was through with my history and concerns. Thank you kindly! Highly recommend.","comment":{"@type":"Comment","name":"","datePublished":"2025-01-08T08:10:14.559Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Cheryl Godbolt"},"datePublished":"2025-01-07T14:55:31.513Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Best technology and friendly, helpful assistance.","comment":{"@type":"Comment","name":"","datePublished":"2025-01-08T02:34:12.367Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ebony Forbes"},"datePublished":"2025-01-06T22:30:37.583Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Lucy was amazing and such the uber professional!! I had the most amazing experience with her and such outstanding customer service. She provided a plethora of suggestions and was a complete joy to work with !","comment":{"@type":"Comment","name":"","datePublished":"2025-01-07T05:38:19.674Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Lechandra Grant"},"datePublished":"2025-01-05T16:15:21.186Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Caleb and another associate helped me find glasses to tie me over until my benefits renew. I really appreciate their help!","comment":{"@type":"Comment","name":"","datePublished":"2025-01-06T03:27:16.119Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"J S"},"datePublished":"2024-12-26T21:14:54.045Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Quick, efficient, very helpful! The manager assisted and wow, very impressed with service. Thank you!","comment":{"@type":"Comment","name":"","datePublished":"2024-12-27T05:37:17.912Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Arthur Hankinson"},"datePublished":"2024-12-25T01:29:26.744Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"I purchase my glasses on 12/7/24 still haven't received yet with no explanation about them. Just had cataract surgery so really needed my glasses.","comment":{"@type":"Comment","name":"","datePublished":"2024-12-26T02:12:58.065Z","text":"Thank you for your review. We are sorry to hear that your experience at LensCrafters did not meet your expectations. We strive to provide the best customer service in the industry. Please go to www.luxotticacustomercare.com/lenscrafters/careform so we can work to correct this issue for you."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Thetravel Twins"},"datePublished":"2024-12-21T20:50:56.977Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Lucy is the best!!! Had a great experience at Lens Crafters from getting an eye exam to buying glasses Lucy will be the girl for you!!","comment":{"@type":"Comment","name":"","datePublished":"2024-12-22T06:31:51.052Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Whitney Wright"},"datePublished":"2024-12-17T14:29:31.629Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Dr P did an amazing job work with my daughter. We were both nervous and didn't know what to expect. She answered every lil answer my 5 yr had. She definitely made this experience and great 1st impression.","comment":{"@type":"Comment","name":"","datePublished":"2024-12-18T06:35:32.74Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Madison Samuel"},"datePublished":"2024-12-14T05:26:49.393Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Nicholas was amazing! He was friendly and thorough while showing us different frames. He is knowledgeable and will offer suggestions for what you need. I will definitely come back to this location!","comment":{"@type":"Comment","name":"","datePublished":"2024-12-17T01:54:38.414Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Clara Sierra"},"datePublished":"2024-12-10T23:36:28.188Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"This is a wonderful place with very friendly and wonderful cafe catered to you. I would highly recommend them. Dr Purvis and Lucy team lead sales manager are the greatest, they definitely care about their patients.","comment":{"@type":"Comment","name":"","datePublished":"2024-12-11T05:22:31.397Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Gladstone Small"},"datePublished":"2024-12-10T23:24:58.793Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-12-11T05:14:54.733Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Tiffany Holmes"},"datePublished":"2024-12-10T00:11:31.3Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Lucy is AMAZING.","comment":{"@type":"Comment","name":"","datePublished":"2024-12-10T17:55:44.839Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Franetta Fulton"},"datePublished":"2024-12-07T10:48:14.878Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Rondero Robinson"},"datePublished":"2024-12-04T22:07:42.35Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Lucy has Beautiful energy and excellent customer service. Thank you","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Richard Emery"},"datePublished":"2024-11-30T14:33:12.723Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Awesome staff members and Awesome deal on my glasses very friendly and pleasant to work with thank you so very much for getting me the best deal recommend to everyone great service 😀 😊 👍","comment":{"@type":"Comment","name":"","datePublished":"2024-12-04T21:31:39.931Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Albert Moore"},"datePublished":"2024-11-30T13:12:25.571Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-12-10T19:43:59.697Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Shantay Bowers"},"datePublished":"2024-11-20T17:36:03.421Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Jennifer was excellent!!","comment":{"@type":"Comment","name":"","datePublished":"2024-11-26T18:48:39.025Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Alexi Valencia"},"datePublished":"2024-11-19T18:10:22.456Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"LensCrafters knocked it out of the park! Went in for a Meta glasses replacement, and the guy who helped me was on point—super helpful and made everything easy. Solid experience all around!","comment":{"@type":"Comment","name":"","datePublished":"2024-11-22T19:57:23.28Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Rita Hoover"},"datePublished":"2024-11-14T17:46:01.955Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Went for any eye exam and new glasses. Doctor was great and everyone else that I dealt with was very helpful. I will go back when it's time.","comment":{"@type":"Comment","name":"","datePublished":"2024-11-15T20:09:09.427Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Karen Yessel Juarez Ramirez"},"datePublished":"2024-11-13T20:50:38.773Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-11-14T19:38:51.165Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Andrea Edwards"},"datePublished":"2024-11-06T11:22:28.313Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Jennifer was amazing, she took the time to help me and answer my questions. I used LenCrafters years ago but stopped when the company switched our insurance plan. Was so excited when I noticed they were accepting it now..... Thank You LenCrafters and Jennifer!!!!","comment":{"@type":"Comment","name":"","datePublished":"2024-11-07T21:49:13.275Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Luchana Lamore"},"datePublished":"2024-10-24T17:41:15.527Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"They’re the best. 10/10 would recommend.","comment":{"@type":"Comment","name":"","datePublished":"2024-11-01T18:17:20.144Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Marie Grayson"},"datePublished":"2024-10-21T15:21:16.212Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Worst customer Service! Took forever to get my trial contacts only to find out they were ordered incorrectly! My prescription is incorrect. I will definitely go elsewhere from here on out.","comment":{"@type":"Comment","name":"","datePublished":"2024-10-22T17:03:18.349Z","text":"Thank you for your review. We are sorry to hear that your experience at LensCrafters did not meet your expectations. We strive to provide the best customer service in the industry. Please go to https://luxotticacustomercare.com/lenscrafters/careform so we can work to correct this issue for you."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Christina Robinson"},"datePublished":"2024-10-19T22:35:49.125Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-10-23T19:55:47.84Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jonah Vicent"},"datePublished":"2024-10-13T17:24:54.547Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Offered to repair my frames with confidence, broke them, and I'm now forced to buy a new frame. Don't come here for repairs.","comment":{"@type":"Comment","name":"","datePublished":"2024-10-14T15:02:55.815Z","text":"Thank you for your review. We are sorry to hear that your experience at LensCrafters did not meet your expectations. We strive to provide the best customer service in the industry. Please go to https://luxotticacustomercare.com/lenscrafters/careform so we can work to correct this issue for you."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"James Jones"},"datePublished":"2024-10-01T14:00:40.387Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Customer service is awful these people have very little knowledge of glasses. They sold me a pair of small lens glasses with a progressive lens if they had any knowledge of glasses and prescriptions, they Would’ve let me know the smaller The lens, the less normal vision you have to see with. I took the glasses back nothing was done still after them having them for a week. Do not trust these people they lie about everything. $800 later I’m stuck with a pair of glasses I cannot use.","comment":{"@type":"Comment","name":"","datePublished":"2024-10-01T18:08:59.228Z","text":"Thank you for your review. We are sorry to hear that your experience at LensCrafters did not meet your expectations. We strive to provide the best customer service in the industry. Please go to https://luxotticacustomercare.com/lenscrafters/careformso we can work to correct this issue for you."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Johanna Sorensen"},"datePublished":"2024-08-29T21:37:48.712Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"First off, let me say the eye exam part was fabulous! If you're in the Charleston, SC area, I highly recommend Dr. Purvis! However, my satisfaction quickly soured with the lady (Luchana) that handles the glasses fittings and sales. You could tell she was counting the minutes til she could leave. I had already picked out the frames I wanted, almost identical to the frames I'm currently wearing and the responses I (female) got were 'you know those are mens glasses right?' and 'I could pick you out some cuter glasses'. I was less than enthused. She also answered a personal phone call as she was finishing my transaction and was chatting on the phone as she finished. This was my first negative experience at a LensCrafter, but please hire someone who is capable of professional interactions with customers!","comment":{"@type":"Comment","name":"","datePublished":"2024-08-30T07:25:03.814Z","text":"Thank you for your review. We are sorry to hear that your experience at LensCrafters did not meet your expectations. We strive to provide the best customer service in the industry. Please go to http://ms.spr.ly/6262l7w8g so we can work to correct this issue for you."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Elizabeth McNeely"},"datePublished":"2024-08-18T22:30:54.701Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-08-19T06:29:42.046Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Madison Kampwerth"},"datePublished":"2024-08-18T19:04:24.781Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"terrible experience. when i get there, i am told my appointment is going to be ~$90. they take my insurance, and me and all of my family members typically only have to pay a $10 co pay. they said this is correct, but they only offer “premium” contact fittings, which have additional costs. on top of this, they could not guarantee that i would be able to leave with contacts in so how is that a “fitting”? i began to leave because i did not want to pay $90 for something that would be $10 at any other eye doctor, but i came back in because i really just needed an updated prescription. i came back into the store ~10 seconds after leaving and was told that since i had left there was no longer a “slot” for my exam that i had already started. there was no one else waiting. high recommend you go anywhere else.","comment":{"@type":"Comment","name":"","datePublished":"2024-08-19T04:15:09.654Z","text":"Thank you for your review. We are sorry to hear that your experience at LensCrafters did not meet your expectations. We strive to provide the best customer service in the industry. Please go to http://ms.spr.ly/6262lvVup so we can work to correct this issue for you."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Chelsea E. Biggs"},"datePublished":"2024-08-18T17:47:34.595Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Luchana provided 10/10 service!","comment":{"@type":"Comment","name":"","datePublished":"2024-08-19T03:19:14.28Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Raj Patel"},"datePublished":"2024-08-16T22:57:27.5Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Jennifer Cooper she answered all my question. I bought a two pair instead of one thank you very much for your help!!","comment":{"@type":"Comment","name":"","datePublished":"2024-08-17T07:21:35.04Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Josiah Spivey"},"datePublished":"2024-08-10T16:44:01.941Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-08-11T03:50:52.487Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"D T"},"datePublished":"2024-08-03T13:19:53.115Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Excellent customer service from the time we walked in to the time we left. Very enjoyable experience. Thank you","comment":{"@type":"Comment","name":"","datePublished":"2024-08-04T01:07:59.748Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Donna Battle"},"datePublished":"2024-07-24T17:50:09.364Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"I have been a client for many years and this is the first time I have ever had a problem. The customer service that I just received is horrible and very unprofessional. They outright lied to me and I still did not get both contract lenses that I paid for.\nI came in on June 26, 2024 for my eye exam and to order two right eye contacts. On or about 7/09/24, I called LensCrafters to see if my lenses had come in. I was told that they were not in yet and the reason it was taking so long was because they were RGP (gas perma lenes) and should be in at anytime. I told them then that I had never had to wait this long for my contacts.\nSo today I went in to pick up whatever soft lenses that they could give me since I still had not heard from LensCrafters that my RGP had arrived. Today they told me that they still had not received my lenses and that they were still waiting on them. I asked the young man what day were they ordered. He looked it up and told me 7/09. I asked what had been the hold up and why was I not told this when I called them on 7/09. He didn’t know why. I ask him to find out when the company expects them in. Lo and behold, my lens was there in an unopened evelope. The envelope had the mail date of July 10th. I do not believe that it took 14 days to get here from Michigan. At this point, I want the money back on the lens that I didn’t receive. The one that I did receive had never been soaked and when I opened it, I lost it and still have not found it. They charged me $198.38 for two lenses. My receipt # 1088084.","comment":{"@type":"Comment","name":"","datePublished":"2024-07-25T05:38:04.187Z","text":"Thank you for your review. We are sorry to hear that your experience at LensCrafters did not meet your expectations. We strive to provide the best customer service in the industry. Please go to http://ms.spr.ly/6261lXZmh so we can work to correct this issue for you."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"James"},"datePublished":"2024-07-09T00:21:55.32Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Excellent service and very satisfied with the service I received from Dr. Riha during my eye exam and assistance from Nicholas on purchasing new prescription sunglasses. Would highly recommend the Northwoods Mall office.","comment":{"@type":"Comment","name":"","datePublished":"2024-07-10T00:15:48.639Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jenn Bowens"},"datePublished":"2024-07-04T17:02:03.785Z","reviewRating":{"@type":"Rating","ratingValue":"4","bestRating":"5"},"reviewBody":"Great customer service all around! Will go back every time.","comment":{"@type":"Comment","name":"","datePublished":"2024-07-05T02:19:58.762Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"B Riffee"},"datePublished":"2024-06-25T23:29:19.386Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"My glasses broke while I was at work today. Not only was LensCrafters the only place that had an appointment with an eye doctor today, they were also one of the very few that were open after 5 o’clock. When I got there, I was greeted warmly by the store manager. When I told her that I was there for an eye exam and to get new glasses, she helped me look at frames until my appointment time. Leigh Purvis, the Optometrist, and the person that assisted her, were both wonderful. They were both very thorough. After my doctor visit, the manager, Lucy also continued to help me find the perfect pair of glasses. She also did her best to keep cost minimal for me. Everyone was so pleasant, and everyone took their time in examining my eyes, explaining what they were doing and Lucy was so patient in helping me pick the perfect frames. . I will definitely go back again and really enjoyed my time there.","comment":{"@type":"Comment","name":"","datePublished":"2024-06-26T05:44:10.901Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Nevaeh Woodard"},"datePublished":"2024-06-24T19:38:12.558Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-06-25T03:46:59.914Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Gerald Woodard"},"datePublished":"2024-06-24T19:38:07.943Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-06-25T03:45:26.12Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Darnell Taylor"},"datePublished":"2024-06-24T19:38:05.054Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-06-25T03:43:53.097Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ivyy Walker"},"datePublished":"2024-06-24T19:37:46.585Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"OMG!!! We are traveling from Florida and my glasses broke and we walked into LensCrafters. The staff was amazing and fixed my glasses within seconds!!! Exceptional staff and Customer Service!!!","comment":{"@type":"Comment","name":"","datePublished":"2024-06-25T03:42:18.158Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Chaunie Rogers"},"datePublished":"2024-06-23T04:13:28.921Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"My daughter and I had out annual check up with Dr. Purvis! She is amazing as always. I love how she explains everything and is so thorough and then asks if we have any questions! She is a fabulous doctor The lady who conducted our testing was fantastic as well. Then there is Lucy! Let me just begin by saying, “WOW”! This young woman is very gifted at what she does for Lens Crafters. She explained that she had only stepped into the role as gm 3 months ago and you would have never know it! She knows her stuff and she took her time with both of us and gave us explanations of what we had chosen for eye wear! She is definitely an asset you your company! Great job LensCrafters! Keep up the great work!","comment":{"@type":"Comment","name":"","datePublished":"2024-06-24T01:06:10.83Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Nikki Batchelor"},"datePublished":"2024-06-15T11:35:35.099Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I have never used Lenscrafters until this week. My family and I were on vacation and my glass frame popped in half. I had a backup pair but the lenses were old because I now wear bifocals. I'm so dependent on my glasses, for every day living and work, so I started to panic when I couldn't find anyone who was able to switch my lenses into my backup frame. I went to two different eyeglass shops before going to Lenscrafters. The moment I stepped into Lenscrafters, the staff was so concerned, professional, and eager to help. They no longer carry my brand, Silhouette, but instead of just shutting me down and turning me away, like Eyeglass World did, they listened and said \"let us see what we can do\". Ten minutes later, my lenses were switched, on my face, and I was ready to go. I asked how much I owed and the staff said \"you owe us nothing\". I informed them again that I had never purchased anything from their company. They would not take a dime!!!! My eyes started to tear up. I don't know if their staff is aware of how much of a blessing they have been to me but I am so grateful for them. They are truly a blessing from God. Thank you!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Mark VanHaelst"},"datePublished":"2024-06-11T19:58:48.18Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I could have had a less expensive eye exam. I’m glad I didn’t. I never felt like a customer here. I felt like a patient. To me that’s an important distinction. I asked questions and got answers. I’m over 50 and this was my first eye exam. I’m glad I chose to do it here. EVERYONE I interacted with had great energy and positivity - ebullient even. That alone was worth what I had to spend. If you want a great experience in an environment where you feel valued as a human being I highly recommend this place.","comment":{"@type":"Comment","name":"","datePublished":"2024-06-13T01:06:42.157Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"maggie jarrard"},"datePublished":"2024-06-10T19:30:03.83Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Came in with my glasses needed to be fixed and Nicole helped me!! She fixed my glasses and made my whole day!! The people at Lens Crafters care !","comment":{"@type":"Comment","name":"","datePublished":"2024-06-11T03:42:29.507Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ethel Robinson"},"datePublished":"2024-06-10T17:43:56.839Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Doctor Purvis is very nice and she explains everything in simple terms. She looks out for what's best for you.","comment":{"@type":"Comment","name":"","datePublished":"2024-06-11T02:42:28.848Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Debra Simard"},"datePublished":"2024-06-03T22:23:44.932Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-06-04T13:56:06.415Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"C-Neice Brown"},"datePublished":"2024-06-01T16:52:00.98Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great doctors and a great staff. They go above and beyond and it is always fun when I get their opinions when picking out frames. They are a good team and work well together!! I love this store.","comment":{"@type":"Comment","name":"","datePublished":"2024-06-02T03:22:55.38Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jeff Spencer"},"datePublished":"2024-05-25T18:58:18.33Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The staff is very helpful and friendly,","comment":{"@type":"Comment","name":"","datePublished":"2024-05-26T05:28:06.584Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jose V"},"datePublished":"2024-05-13T02:17:02.328Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-05-14T00:33:10.387Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Benjamin S"},"datePublished":"2024-05-12T14:32:57.591Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Tiffany was awesome! She was positive and had great energy. She was patient and friendly. She is the epitome of customer service. She is definitely a hidden gem. Thanks Tiffany!","comment":{"@type":"Comment","name":"","datePublished":"2024-05-13T01:20:29.082Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"adrian chisolm"},"datePublished":"2024-05-07T21:47:24.236Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Would give zero stars if I could. Ordered some shades and they were never sent to my home of record. They said they were supposed to be sent by a certain date. That date was the date that I had to leave for my deployment. Now that I’m back the only option I have is I can get them for 50% off. Sorry that’s the wrong answer. The company messes up and they tell you to “just buy them again!!!” I’m not spending another $100 dollars on something i spent $200 on.","comment":{"@type":"Comment","name":"","datePublished":"2024-05-08T04:53:01.823Z","text":"Thank you for your review. We are sorry to hear that your experience at LensCrafters did not meet your expectations. We strive to provide the best customer service in the industry. Please go to http://ms.spr.ly/6267YpN07 so we can work to correct this issue for you."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Marisa Mendez"},"datePublished":"2024-05-04T20:23:48.593Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-05-05T04:46:38.654Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Said Ferrier"},"datePublished":"2024-05-03T00:13:06.464Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Ms Lucy(luchana) was amazing . She helped me narrow down a great Pair from A huge selection!! And was extremely knowledgeable of all products , friendly and professional too! . After all that help , i found out she was still training 🤣 , what a pleasant surprise !!","comment":{"@type":"Comment","name":"","datePublished":"2024-05-04T00:28:43.537Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Mike Martin"},"datePublished":"2024-04-14T13:52:01.508Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I was a little skeptical of having my eye exam \"at the mall\" but was pleasantly surprised. The staff was friendly and professional. Most importantly to me, Dr. Purvis was excellent. She was very thorough and took the time to answer questions and explain my results. I couldn't have asked for anything more from my appointment.","comment":{"@type":"Comment","name":"","datePublished":"2024-04-15T01:46:54.973Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Lewiston Miller"},"datePublished":"2024-04-13T22:03:35Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great service by everyone!!!","comment":{"@type":"Comment","name":"","datePublished":"2024-04-14T07:09:50.865Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jeffrey Polutta"},"datePublished":"2024-04-10T21:33:20.852Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Very scammy, got my prescription here and glasses. First pair of glasses were way off so I brought them back the next day and tried to get a refund because of how bad they actually were. They were adamant about me just getting my eyes rechecked so they could order another pair so I went that route. They then didn’t bother to call me when the new glasses came in so ended up getting them three weeks later. New glasses were also wrong and tried to get a refund so I could go somewhere that actually knew what they were doing and was told it was past my 30 day return time even though I only had glasses in my hand for less than a week. Was warned by several others not to go here. Place seems like it’s going out of business anyways but just a heads up.","comment":{"@type":"Comment","name":"","datePublished":"2024-04-11T05:29:02.535Z","text":"Thank you for your review. We are sorry to hear that your experience at LensCrafters did not meet your expectations. We strive to provide the best customer service in the industry. Please go to http://ms.spr.ly/6261cATPX so we can work to correct this issue for you."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kendra"},"datePublished":"2024-04-02T16:04:06.546Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-04-04T04:52:17.326Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Todd H"},"datePublished":"2024-03-26T17:15:00.099Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Tiffany at Northwoods Mall location is a gem. One of the best customer service experiences I’ve had in quite some time. Had a major issue with glasses I purchased in Jan. Without hesitation she offered to help with changing frame type and correcting my problem. Tiffany should be recognized, she’s got what it takes to bring customers back ! She made my day ! Hope someone lets her know !","comment":{"@type":"Comment","name":"","datePublished":"2024-03-27T03:10:39.284Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Victor Moore"},"datePublished":"2024-03-23T17:33:45.777Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-03-24T03:25:10.218Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ray Garza"},"datePublished":"2024-03-22T20:05:49.59Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Mike is the man,fixed my lens for free....your the best","comment":{"@type":"Comment","name":"","datePublished":"2024-03-23T04:21:27.362Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jane Pegram"},"datePublished":"2024-03-21T19:40:23.204Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Helpful and pleasant. No waiting.","comment":{"@type":"Comment","name":"","datePublished":"2024-03-22T03:26:58.593Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Olivia Corsello"},"datePublished":"2024-03-17T18:46:04.748Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-03-18T08:42:22.572Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"jared weaver"},"datePublished":"2024-03-16T17:27:55.162Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Excellent customer service eveyone was polite and the gentleman Nicholas who helped me with finding what I needed, did an excellent job, I will most definitely be back to this location in the future.","comment":{"@type":"Comment","name":"","datePublished":"2024-03-17T03:27:49.136Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Morgan Scott"},"datePublished":"2024-03-15T23:13:07.319Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Loved the experience. Great selection and service!","comment":{"@type":"Comment","name":"","datePublished":"2024-03-16T04:46:43.799Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Allen Simmons"},"datePublished":"2024-03-11T15:54:34.545Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I had a little hiccup in the beginning but they corrected the problem and took care of me I'm very satisfied with my experience","comment":{"@type":"Comment","name":"","datePublished":"2024-03-12T04:00:51.605Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Samantha Schwartz"},"datePublished":"2024-03-05T23:39:26.375Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Everyone was so sweet and helpful. Dr. Purvis was great and very knowledgeable. The manager, Jennifer, is fantastic and helped me with all of my fitting and even re-adjusted my current pair for a better fit until my new glasses arrive :) I ended up taking the buy one get 50% off second full pair and with my insurance I paid less that I paid for a single pair of glasses a year ago from another eyecare place. I went to Lens Crafters when I first moved to SC and had a great experience then. My husband and I ended up moving when we bought our house down here. I decided to go to a closer eye doctor....BIG mistake, not once but twice my prescription was wrong and they didn't believe me. I am confident that Dr. Purvis got the right tweaks in to get me seeing correctly again. I am sticking with Lens Crafters from now on! I know this is long winded but I am blind as a bat...BLIND -12 blind and to not be able to see correctly for so many years I am eager to get my TWO new pairs of glasses soon.","comment":{"@type":"Comment","name":"","datePublished":"2024-03-06T06:55:22.744Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Anita Mazyck"},"datePublished":"2024-03-05T21:22:08.804Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-03-06T05:31:46.494Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Tim Myers"},"datePublished":"2024-03-05T14:14:58.013Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Dr and Tiffany were awesome very professional and knowledgeable awesome experience and lady at Dr desk is always awesome please keep those three ladies working for you","comment":{"@type":"Comment","name":"","datePublished":"2024-03-06T02:15:19.862Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Charles Rodwell"},"datePublished":"2024-03-03T14:45:46.945Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Mrs Jennifer was very helpful and pleasant as well as the entire staff. Thank you all for your help and time during my visit.","comment":{"@type":"Comment","name":"","datePublished":"2024-03-08T19:18:02.446Z","text":"Thanks for your review! We are happy to hear our associates made your visit a great experience for you. We look forward to seeing you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"276"},"datePublished":"2024-03-02T23:32:21.039Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"JENNIFER HELPED ME WITH MY GLASSES EXCELLENT CUSTOMER SERVICE 💪🏾","comment":{"@type":"Comment","name":"","datePublished":"2024-03-03T02:21:58.287Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Rodney King Cupid"},"datePublished":"2024-02-23T00:36:28.187Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-03-04T21:07:33.456Z","text":"Thanks for your review! We look forward to seeing you again! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Derrick Holmes"},"datePublished":"2024-02-22T22:22:47.162Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-02-23T20:53:24.606Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Nicole"},"datePublished":"2024-02-20T22:36:56.324Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"I agree with the customer about this place is money hungry!!!! I am very disappointed that you are telling your customers that if you opt not to have the retina exam that insurance does not cover you will not see them for an eye exam. There should be another option for this exam, if it is not a covered service by customer’s insurance. I feel you all are getting over on people to purchase something they don’t really need. I don’t care if it was 2.00 and not covered by insurance, I don’t want it. There is a reason why insurance is not covering it. The reason is because it is not necessary to have that exam done. I left without an eye exam because I was refused service because I did not want to pay 39.00 to be exact for a retina test my insurance did not cover. You people are full of it. Stop taking from people if it is not necessary !!!! I will NEVER go back to another lens crafters are refer any of my friends. You can purchase the exact glasses online for half the price.","comment":{"@type":"Comment","name":"","datePublished":"2024-02-28T19:08:09.995Z","text":"Thank you for your review. We are sorry to hear your experience at LensCrafters did not meet your expectations. We strive to train our associates to be the best in the marketplace. Please go to http://ms.spr.ly/6266cTdpe so we can follow up and redirect your concern to appropriate person. "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Lakeysha Chanell"},"datePublished":"2024-02-12T04:34:35.8Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Honestly, this place only see a dollar sign when it comes to customers. I did am eye exam with them wanted to order my glasses online. Ask for my PD measurements was told it will be 40.00 for that information. That's a red flag. When I enter the office I was greeted. The young ladies was very nice! It was only after I said 330.00 was to much for my glasses when the issues started. If you have the money they will treat you nice. I wish you all well but I will take my chances with walmart. FYI if you want PD measurements give walmart a call they will do it for FREE!!","comment":{"@type":"Comment","name":"","datePublished":"2024-02-12T15:13:03.738Z","text":"Thank you for your review. We are sorry to hear your experience at LensCrafters did not meet your expectations. We strive to train our associates to be the best in the marketplace. Please go to http://ms.spr.ly/6260c8Dos so we can follow up and redirect your concern to appropriate person. "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"LaTonya Moorer"},"datePublished":"2024-02-07T01:38:13.013Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"There were two young ladies that helped me out tremendously. Tiffany and Jessica I believe. I hate glasses but the way I feel in the glasses they picked out for can’t be Wrong describe in words! All I can say is that I feel beautiful and I can see lol! Thank you two for the great customer service and for these beautiful frames!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Marilyn Page"},"datePublished":"2024-01-29T18:06:20.475Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Dr. Purvis was soooo sweet! Even under the conditions of a downed machine and added time to each patient which pushed back her schedule, she and the ladies at the front desk ( and the only gentleman who was on shift too) ran an organized shift despite the setback and maintained superb customer service. Dr. Purvis didn't make me feel rushed, she took her time with me and did everything thing she had to do for me and answered any and all my questions. Everyone was so patient and kind. I've been coming to Northwoods Lens Crafters for years and I've never had a bad experience. This was the first time I came and they had an issue with the machine, but they worked together as a team and greeted everyone with a smile. It was like nothing happened. lol","comment":{"@type":"Comment","name":"","datePublished":"2024-01-30T05:32:02.511Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Teasha Davis"},"datePublished":"2024-01-28T01:27:52.339Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"He was great from the time I walked in to the time I walked out. I love his great customer service","comment":{"@type":"Comment","name":"","datePublished":"2024-01-29T09:36:45.973Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Lisa Campbell"},"datePublished":"2024-01-27T22:00:40.686Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I highly recommend this location! Customer service is fantastic!","comment":{"@type":"Comment","name":"","datePublished":"2024-01-28T03:58:27.156Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"M. Monla"},"datePublished":"2024-01-11T00:10:31.457Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Chester Holmes"},"datePublished":"2024-01-09T15:58:28.444Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very timely, qualified staff, attentive","comment":{"@type":"Comment","name":"","datePublished":"2024-01-10T06:13:58.269Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"B33fJ3rk33"},"datePublished":"2024-01-09T04:47:47.95Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Went to the Northwoods Mall location this afternoon, and Tiffany helped me with EVERYTHING! She did a fantastic job helping me resolve an issue with my insurance, and she helped me find the perfect new pair of glasses! So excited for them to come in! Give that girl a raise, she was the best!!","comment":{"@type":"Comment","name":"","datePublished":"2024-01-10T07:26:18.737Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Austin Carpenter"},"datePublished":"2023-12-29T00:52:36.275Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Tiffany helped me so much, picking out a frame and glasses in my budget. Very professional attitude.","comment":{"@type":"Comment","name":"","datePublished":"2023-12-29T01:09:53.255Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"David Johnson"},"datePublished":"2023-12-28T19:33:36.364Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Tracey Foster"},"datePublished":"2023-12-22T22:55:22.156Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Jasmine was very helpful! That was the fastest I've ever selected frames and gotten all the info I needed about the lenses, blue light, anti-reflective, etc. It was a great experience!","comment":{"@type":"Comment","name":"","datePublished":"2023-12-23T02:42:11.026Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Michele R.L"},"datePublished":"2023-12-21T23:41:05.691Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The entire staff at Len’s Crafters is Awesome. I was pleasantly welcomed by everyone. Dr. Leigh Purvis made me feel comfortable and educated me during my eye exam. Ms. Corrine was knowledgable and more than helpful with assisting me with selecting my new glasses. She also made sure, all available coupons / discounts were being applied to my final bill. The staff members were friendly and greeted everyone with a smile. They’re a Great Team of Individuals…","comment":{"@type":"Comment","name":"","datePublished":"2023-12-22T02:08:05.246Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Brenda Riggins"},"datePublished":"2023-12-20T19:15:20.46Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"My service representative Matthew was very appreciative patient and kind. Thank you!","comment":{"@type":"Comment","name":"","datePublished":"2023-12-21T06:39:31.158Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Monique Moore"},"datePublished":"2023-12-19T19:38:48.349Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Negative star options are so needed. I set an appointment online. Thats the only good thing out of this visit. I walked into the store and wasn't greeted. I waited 24 minutes before I was approached by anyone. Waited another hour to be seen by the optometrist. The staffs excuse is, \"we never know how things go in the exam room\" Well, they put me in the exam room right next door and I can hear the whole conversation!! They talked about personal stuff after the exam was done.. needless to say I waited, because I was already half way done. I will NEVER come back here again. The entire staff(minus the only lady that greeted me) needs more training. The optometrist wasn't even nice and I'm sure she kept seeing other patients because she heard me say this is ridiculous. A 2 hour exam! Really!!! When I had an appointment","comment":{"@type":"Comment","name":"","datePublished":"2023-12-19T20:32:10.329Z","text":"Thank you for your review. We are sorry to hear your experience at LensCrafters did not meet your expectations. We strive to train our associates to be the best in the marketplace. Please go to http://ms.spr.ly/6268iwHJ8 so we can follow up and redirect your concern to appropriate person. "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Chill Will Ent"},"datePublished":"2023-12-16T16:13:30.466Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Yo big shout out to Tiffany I went to 4 different stores and nobody could fix my glasses I came here and she saved the day for me both my glasses were broken and she fix them within minutes!!!!🤗🤗🤗","comment":{"@type":"Comment","name":"","datePublished":"2023-12-17T09:22:31.731Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Patricia Pringle"},"datePublished":"2023-12-07T13:52:01.7Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Customer service was A1, very courteous and helpful.","comment":{"@type":"Comment","name":"","datePublished":"2023-12-08T08:46:16.372Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"William Sturgeon"},"datePublished":"2023-12-02T01:21:12.287Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Nicholas did a great job of understanding what I wanted and how to achieve it.","comment":{"@type":"Comment","name":"","datePublished":"2023-12-14T16:28:10.097Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Sonya Shuler"},"datePublished":"2023-12-01T12:45:26.85Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2023-12-14T17:11:55.437Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Menachem Linn"},"datePublished":"2023-11-25T19:15:17.945Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Karin straightened and cleaned my glasses for free!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Corinne Freark"},"datePublished":"2023-11-19T00:14:34.014Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"AMJWJ"},"datePublished":"2023-11-17T23:04:45.49Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"I was told to go to Lenscrafters because I could get my desperately needed glasses most quickly there. I stressed that i needed my glasses ASAP to drive (following surgery) to the Assistant manager. When I called on DAY 11, I was told the order had been cancelled. I was never contacted or notified. Noone knows how or why. Never again - just terrible service.","comment":{"@type":"Comment","name":"","datePublished":"2023-11-20T18:57:29.29Z","text":"Thank you for your review. We are sorry to hear your experience at LensCrafters did not meet your expectations. We strive to train our associates to be the best in the marketplace. Please go to http://ms.spr.ly/6265iGdBf so we can follow up and redirect your concern to appropriate person. "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jasmen A."},"datePublished":"2023-11-14T00:34:04.73Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Tiffany was wonderful. She helped me pick a frame and lens option that was suited to my lifestyle. Who knew you could get sunglasses with prescription! Thank you Tiffany!","comment":{"@type":"Comment","name":"","datePublished":"2023-11-14T01:16:37.046Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"MACKnificent Curls"},"datePublished":"2023-11-07T01:16:19.369Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"M M"},"datePublished":"2023-10-31T06:02:09.594Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Customer service was impressive","comment":{"@type":"Comment","name":"","datePublished":"2023-11-01T04:51:31.857Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Hongxia and Xun Jia"},"datePublished":"2023-10-26T22:34:48.439Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great experience all the time! Enjoyed friendly faces and professional service here!","comment":{"@type":"Comment","name":"","datePublished":"2023-10-27T20:33:37.71Z","text":"Thank you for your review. We are sorry to hear your experience at LensCrafters did not meet your expectations. We strive to train our associates to be the best in the marketplace. Please go to http://ms.spr.ly/62679Fuv7 so we can follow up and redirect your concern to appropriate person. "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Andrea Champion"},"datePublished":"2023-10-10T19:03:45.601Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"If you are coming in for any reason, ask for TIFFANY!!!! She’s the best!!!!","comment":{"@type":"Comment","name":"","datePublished":"2023-10-11T02:46:07.77Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"cheri nelson"},"datePublished":"2023-10-07T17:43:33.634Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Aundrae Anderson"},"datePublished":"2023-10-03T17:12:47.415Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"I I could give negative stars I would. I had an eye exam there and chose to buy my glasses online, when I asked for my PD measurement for my prescription (which is part of the exam by the way) I was told I had to pay an additional $40! I WILL NEVER GO TO THEM AGAIN AND MAKE SURE I LET EVERYONE KNOW how they scam people out of money. The PD distance is part of the exam the optometrist in the exam room. and telling me the PD measurement varies depending on the glasses I get, more lies. When you are talking to customer do not presume, they are not intelligent because how they look!","comment":{"@type":"Comment","name":"","datePublished":"2023-10-03T19:48:54.511Z","text":"Thank you for your review. We are sorry to hear your experience at LensCrafters did not meet your expectations. We strive to train our associates to be the best in the marketplace. Please go to http://ms.spr.ly/62699oqWl so we can follow up and redirect your concern to appropriate person. "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Chris Mizzell"},"datePublished":"2023-10-01T02:58:39.491Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I've been going to this location for years. Something I wouldn't do if I had ever had any problems...\n\nThis location used to do walk in eye exams, but is now appointment only. There is online appointment scheduling (recommended,) or obviously phone or in person...\n\nThe price for my exam was disappointingly more expensive than just a year ago. But. Corporate businesses are generally mismanaged by their incompetent, greedy big wigs. So. It is what it is.\nThe good news is that despite the cost increase, each employee was competent, and professional.\nDr. Pervis (hope I spelled that right,) was excellent. I had some concerns about my vision, in addition to needing my annual exam. I value my vision, and the doctor patiently addressed all of my worries and I definitely left not only pleased to have laid some concerns to rest, but with a crisp trial pair of contacts. To further justify the cost, the exam fee covers/includes a 3 month period to come back for another exam, or some fine tuning of your prescription.\n\nBottom line. I trust my eyes, to these people... The value in that, cannot be overstated...\n\nPeace n love.","comment":{"@type":"Comment","name":"","datePublished":"2023-10-02T21:57:41.739Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Tara Hilton"},"datePublished":"2023-09-24T01:31:24.778Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I had a great first time experience. The staff was so friendly and nice and they took their time to explain everything to me and never made me feel like I was taking to long by asking all the questions I had. I can’t wait until my glasses come back.I will definitely keep them for all my eye care needs. This was the location at Northwoods. Jennifer, Dr. P and Tiffany I hope will be there when It’s time for me to go back. Those three ladies are the best!","comment":{"@type":"Comment","name":"","datePublished":"2023-09-25T22:39:39.996Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"M Samson"},"datePublished":"2023-09-17T15:47:24.406Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"We needed an emergency same day eye appointment for my son, Lenscrafters Charleston was able to get us in right away. We live 90 miles away and hit heavy traffic on the way and called to say we'd be late and they said no problem, which really helped lessen our stress. The manager Corienne was so kind and fantastic. She kept me calm while my son was being seen by the optometrist, who provided excellent care to my son. I can't say enough good things about this store, they have an outstanding staff and excellent service. Thank you so much! You were awesome!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Glenn Mudry"},"datePublished":"2023-09-15T20:44:45.194Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"You saved my vision! It wasn't too serious, but this was the only place that would see me the same day. Great staff, great doctor, and the best eye exam I've had. Thank you!","comment":{"@type":"Comment","name":"","datePublished":"2023-09-15T21:05:01.654Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Maycol Salazar"},"datePublished":"2023-09-08T21:53:29.114Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"They helped me to get my new glasses awesome","comment":{"@type":"Comment","name":"","datePublished":"2023-09-11T13:50:00.453Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!\n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Shari Arndt"},"datePublished":"2023-09-03T14:00:26.432Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Booked appointment on line at my convenience,\nthat was super easy. Very friendly and welcoming. Staff is knowledgeable and explained very thoroughly my test results and options. They were very helpful picking out glasses and deciding which pairs looked just right. They explained my insurance benefits and coverage on the glasses. Great people, great prices. Wide variety of products to choose from. It was a great experience! Anxiously awaiting for my glasses to come in. Thank you for your time and patience as I chose just the right 2 pair of glasses.","comment":{"@type":"Comment","name":"","datePublished":"2023-09-06T15:58:12.407Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"marvin grant"},"datePublished":"2023-08-31T15:46:15.758Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2023-08-31T17:37:37.939Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Phillip Waring"},"datePublished":"2023-08-29T16:15:54.365Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great customer service, I was overwhelmed with the warm welcome that the two young ladies have presented me with, where I present them with my problem with my glasses and they were able to quickly resolved my issue and have me leaving our the door in no time, the young ladies were a pleasure to work with.","comment":{"@type":"Comment","name":"","datePublished":"2023-08-30T02:57:49.374Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Blake Carlson"},"datePublished":"2023-08-27T20:21:45.156Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I highly recommend this Lens Crafters location. The store rep, Leo was extremely helpful, gave exceptional customer service and was patient with me. The other gentlemen working in the store was very nice and helpful too. Thank you!!","comment":{"@type":"Comment","name":"","datePublished":"2023-08-29T17:32:30.694Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! \n\n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Damaris Lopez"},"datePublished":"2023-08-26T21:03:33.167Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I am from Puerto Rico and by accident sat on my glasses. I could not fix them well. I passed passed by Lens Crafters in Northwood mall and I asked Jennifer for help. Not only she fixed then but also cleaned them and all with a great smile and attitude. I fell so good talking to her that I decided to leave this comment in gratitude. Thank you Jennifer, what a great employee!","comment":{"@type":"Comment","name":"","datePublished":"2023-08-28T20:29:45.533Z","text":"Thank you for your feedback! We are happy to hear about your positive experience and look forward to serving you! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Mary Dunn"},"datePublished":"2023-08-25T18:32:14.106Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2023-08-25T20:27:50.248Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Hope Mincer"},"datePublished":"2023-08-12T09:51:44.507Z","reviewRating":{"@type":"Rating","ratingValue":"2","bestRating":"5"},"reviewBody":"Way too expensive!","comment":{"@type":"Comment","name":"","datePublished":"2023-08-16T19:56:47Z","text":" Thank you for your review. We are sorry to hear your experience at LensCrafters did not meet your expectations. We strive to meet all of our customer needs. Please go to http://ms.spr.ly/62699M3xb to follow up so we can redirect your concern to the appropriate person."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Reuben Brown"},"datePublished":"2023-08-11T18:09:46.624Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"This is my second time here to have my frames repaired and Katie has ace it again. I come here because the customer service is top notch and before they say no it's to the lab. I appreciate the service and I recommend if u need anything dealing with fix or eye treatment this is the place. Again Katie thank u y'all super rock!!!!","comment":{"@type":"Comment","name":"","datePublished":"2023-08-11T18:48:49Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Juli Levine"},"datePublished":"2023-08-11T15:40:26.712Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Brought my glasses in to get fixed, received help right away. Thanks so much.","comment":{"@type":"Comment","name":"","datePublished":"2023-08-11T16:42:17Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kevin Henry"},"datePublished":"2023-08-10T15:44:10.358Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Friendly and helpful","comment":{"@type":"Comment","name":"","datePublished":"2023-08-10T16:25:17Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jeremy Perry"},"datePublished":"2023-08-09T22:44:10.578Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Glasses falling off my face and Ms. Tiffany helped fix it fast to where the won't easily slide off my face. Great customer service 5🌟","comment":{"@type":"Comment","name":"","datePublished":"2023-08-10T15:53:57Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Cory Burns"},"datePublished":"2023-08-06T20:50:23.645Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I broke my glasses and they were able to fix it for me","comment":{"@type":"Comment","name":"","datePublished":"2023-08-08T03:38:15Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jackie Mcilwain"},"datePublished":"2023-08-06T19:40:15.915Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2023-08-08T15:46:01Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Albert Mccrea"},"datePublished":"2023-08-04T15:23:44.514Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2023-08-04T17:54:20.807Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Tristen Stratton"},"datePublished":"2023-08-04T14:39:22.528Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Amazing and very friendly just a simple fix and help with problems.","comment":{"@type":"Comment","name":"","datePublished":"2023-08-04T18:31:32.96Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"HUGGINS"},"datePublished":"2023-08-02T22:33:52.771Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great customer service and very helpful with getting me the right lens and adjusting my glasses!","comment":{"@type":"Comment","name":"","datePublished":"2023-08-03T14:42:13.764Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Bakari Jackson"},"datePublished":"2023-08-02T17:38:21.308Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I have been going to LensCrafters for the past few years, since I first began wearing glasses. I am always blown away by the professionalism, promptness and personable nature of the doctors and sale associates. Everyone is patient as I ask my many questions to find the perfect fit/get the best deal and today, I had the honor of being served by Jennifer, the store manager. From the phone calls to the in-person visit, she has been a tremendous help and always has a positive attitude! 10/10 recommend.","comment":{"@type":"Comment","name":"","datePublished":"2023-08-02T22:29:43.524Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! \n\n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Michelle Best"},"datePublished":"2023-07-24T14:02:04.524Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I had great experience doing my eye exam. People are friendly. It was nice. I recommend coming for glasses and eye exam.","comment":{"@type":"Comment","name":"","datePublished":"2023-07-24T22:24:43Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Lauren Gentry"},"datePublished":"2023-07-17T00:18:45.726Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Had a great experience today at the North Charleston mall LensCrafters! I went in to get new comfort pads added to my Raybans and the team was incredibly helpful! Great experience all the way around. Keep it up!","comment":{"@type":"Comment","name":"","datePublished":"2023-07-19T21:22:58Z","text":"Thank you for your feedback! We are happy to hear about your positive experience and look forward to serving you! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"William Ellis"},"datePublished":"2023-07-15T20:18:48.424Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Jasmen is a really attentive employee and she really helped me with all my needs and she's very professional. Thanls for all the help.","comment":{"@type":"Comment","name":"","datePublished":"2023-07-20T02:39:25Z","text":"Thank you for your feedback! We are happy to hear about your positive experience and look forward to serving you! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"diana gore"},"datePublished":"2023-07-03T19:03:41.888Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Ashley was extremely helpful and patient. Thank you for great service.","comment":{"@type":"Comment","name":"","datePublished":"2023-07-20T02:49:28Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Mattie Dixon"},"datePublished":"2023-07-02T16:28:46.694Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"They have such cute glasses!","comment":{"@type":"Comment","name":"","datePublished":"2023-07-19T17:47:23Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Vonnie Berryhill"},"datePublished":"2023-06-28T11:04:21.452Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I was out of state when I lost my prescription glasses for driving. I needed a store that could give me a thorough eye exam and then provide me with glasses within a day or so because I would be needing them to drive home. LensCrafters was just the place!","comment":{"@type":"Comment","name":"","datePublished":"2023-06-28T20:37:12Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Dalton J Hazelwood"},"datePublished":"2023-06-22T21:57:45.258Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Trudy Distz"},"datePublished":"2023-06-22T16:12:01.912Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I had an 11:40 appointment but thought it was earlier. They took me early! The eye doctor Purvis was friendly and thorough! Ashley and other assistant were very nice and helpful! Definitely recommend Lens Crafter in the Northwood Mall!","comment":{"@type":"Comment","name":"","datePublished":"2023-06-23T22:46:45Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Robert Womack"},"datePublished":"2023-06-21T15:40:06.756Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Awesome service","comment":{"@type":"Comment","name":"","datePublished":"2023-06-22T00:36:31Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! \n\n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Sarah Budetich"},"datePublished":"2023-06-18T17:57:02.571Z","reviewRating":{"@type":"Rating","ratingValue":"3","bestRating":"5"},"reviewBody":"The ladies working the floor did greet us. However, while waiting for the doctor to show up we did look around. The one lady was doing inventory, while the other lady assisted customers in the store. The doctor was 30 minutes late to the store for the appointment that was set up on line. Why schedule an appointment if staff will be late?!","comment":{"@type":"Comment","name":"","datePublished":"2023-06-19T20:38:09Z","text":"Thank you for your review. We are sorry to hear your experience did not meet your expectations. We aim to have a fantastic customer experience from start to finish. Please go to http://ms.spr.ly/6266goFPO to follow up so we can direct your experience to the appropriate person. "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Terrell Williams"},"datePublished":"2023-06-16T12:56:28.317Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Catie, the assistant manager was my sales person and she was fantastic from the moment she saw me walk into the store. Even though I came in less than 20min before closing, I still felt very welcomed. Catie helped me choose between a couple frames I really liked, and without a doubt, solidified my decision. The process from beginning to end was fun and a breeze. I definitely had a pleasant experience and I look forward to coming back to this location.\n\n- Terrell","comment":{"@type":"Comment","name":"","datePublished":"2023-06-16T13:38:40Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ace Zencorda"},"datePublished":"2023-06-13T18:15:09.768Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Ashley fixed my with the quickness and with great customer service skills 😁","comment":{"@type":"Comment","name":"","datePublished":"2023-07-12T20:38:31Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! \n\n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Todd DeMeyer"},"datePublished":"2023-06-08T15:17:01.451Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great people, amazing service. Fixed my Oakley sunglasses in minutes after just walking in.","comment":{"@type":"Comment","name":"","datePublished":"2023-06-15T15:26:07Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Yevette Epps"},"datePublished":"2023-06-07T02:20:40.836Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"They are the best! They get you started with a tray and give you their honest opinions as I tried them ALL on. They went above and beyond the call of duty. It was a very pleasant experience!","comment":{"@type":"Comment","name":"","datePublished":"2023-06-07T15:02:14Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"J AMOR"},"datePublished":"2023-06-05T22:36:59.641Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"100% satisfied with the service, fast and efficient, especially Ms. Jennifer!","comment":{"@type":"Comment","name":"","datePublished":"2023-07-12T18:40:58Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Matthew Gadsden"},"datePublished":"2023-06-02T20:06:31.632Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Ashley was great!!!","comment":{"@type":"Comment","name":"","datePublished":"2023-06-14T20:33:20Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Mark"},"datePublished":"2023-06-02T04:06:00.058Z","reviewRating":{"@type":"Rating","ratingValue":"3","bestRating":"5"},"reviewBody":"Doc was great but they want too much money","comment":{"@type":"Comment","name":"","datePublished":"2023-06-22T20:10:12Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! \n\n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Cindy Semonis"},"datePublished":"2023-06-01T18:35:01.694Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I went to the North Charleston LensCrafters and saw Dr. Purvis. She was very professional and thorough. I highly recommend her!","comment":{"@type":"Comment","name":"","datePublished":"2023-06-14T15:34:58Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Cory Williams"},"datePublished":"2023-05-28T20:16:22.591Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2023-06-02T15:32:50Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Mark Ziolkowski"},"datePublished":"2023-05-26T17:48:12.282Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"We had the most pleasant experience with Ashley. She was amazing with here customer service and exceptional professional. We will ask for her everytime going forward. Thank you.","comment":{"@type":"Comment","name":"","datePublished":"2023-06-13T17:16:04Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Alexis White"},"datePublished":"2023-05-26T16:19:13.991Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"So helpful and kind! Nick was awesome and solved every problem I had. Will be a regular for my contact lenses for sure :)","comment":{"@type":"Comment","name":"","datePublished":"2023-06-13T18:32:51.793Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"latina keels"},"datePublished":"2023-05-26T15:23:34.797Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I went inside hoping I still had protection for glasses but didn't the tech Jennifer polished my stained glasses anyway👍🏽✅💚","comment":{"@type":"Comment","name":"","datePublished":"2023-06-14T01:30:51Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"kalvin winns"},"datePublished":"2023-05-24T21:28:35.389Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Catie always give me the best help there. Thanks Catie","comment":{"@type":"Comment","name":"","datePublished":"2023-05-24T22:53:45Z","text":"Thank you for your feedback! We are happy to hear about your positive experience and look forward to serving you! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"BOB BOB"},"datePublished":"2023-05-24T18:23:56.794Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Catie was so helpful and professional. She fixed mine and my wife’s glasses quickly and efficiently. Recommend everyone stop by their store!","comment":{"@type":"Comment","name":"","datePublished":"2023-06-05T21:05:15Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Mariska Haslinger"},"datePublished":"2023-05-19T17:14:16.957Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very helpful and very nice.","comment":{"@type":"Comment","name":"","datePublished":"2023-06-07T15:22:08.313Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Estell F Lee Washington"},"datePublished":"2023-05-11T22:53:03.062Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Walked into the store; glasses all side-ways as my temple fell off! The Manager Ms. Jennifer fixed my glasses and made me a happy camper! I will definitely make my way back to this location for my next set of glasses; the Northward Mall in Charleston. She was so kind and so very helpful! ❤️❤️❤️","comment":{"@type":"Comment","name":"","datePublished":"2023-06-08T16:35:13Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Karissa Godwin"},"datePublished":"2023-05-11T20:01:23.003Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Was delighted by my experience. Originally was helped by Catie. She was a huge help with frames that flattered my face, were not metal, and in narrowing selection to the two I bought. Also assisted when a snafu caused the wrong frames to come back. Helpful, happy, and so sweet to remember me.\n\nKiana tried to help in finding the correct frames when the wrong ones came back. Went above and beyond in hunting them up and in helping select a similar alternate pair. Was very patient.\n\nThoroughly pleased overall at every stage.","comment":{"@type":"Comment","name":"","datePublished":"2023-05-12T02:03:49Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Leston “Leo” James"},"datePublished":"2023-05-05T17:08:55.306Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Catie was awesome. They are super quick and friendly. If you need glasses you need to go to this LensCrafters. And let's be honest you should have been here yesterday. What are you waiting for?","comment":{"@type":"Comment","name":"","datePublished":"2023-05-06T02:12:07Z","text":"Hi! Thank you so much for your review. We are excited to hear Catie was able to help make your experience in LensCrafters a great one. We look forward to seeing you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Tanya Jankowsky"},"datePublished":"2023-04-20T19:05:47.467Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I needed my nose piece put on my sunglasses. Kiana was so friendly and helpful. I was annoyed to have to brave traffic to get such a simple fix, and Kiana made it worth it. I highly recommend coming to this location for your eyeglass needs!","comment":{"@type":"Comment","name":"","datePublished":"2023-04-20T19:56:45Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Liam O'Neill"},"datePublished":"2023-04-16T19:08:42.661Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Absolutely wonderful staff. Extremely patient and helpful in a pinch.","comment":{"@type":"Comment","name":"","datePublished":"2023-04-22T00:55:15Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"packman dixie1176"},"datePublished":"2023-04-16T17:28:01.673Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2023-04-21T20:27:39Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Noah Bailey"},"datePublished":"2023-04-14T20:18:26.277Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2023-04-19T18:41:36Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"T R"},"datePublished":"2023-04-11T19:58:17.654Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Kierra was the best!","comment":{"@type":"Comment","name":"","datePublished":"2023-04-17T17:07:47Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ivan Jimenez"},"datePublished":"2023-04-07T12:02:11.929Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Office staff were professional and helpful, couldn't ask for a better crew of people. The doctor was top notch, she explained everything and she truly made the visit easy. I would definitely recommend this office to all for all your eyewear needs.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Mark Corn"},"datePublished":"2023-04-06T22:50:39.036Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2023-04-11T19:47:10Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!\n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kevin Baylock"},"datePublished":"2023-04-05T22:43:35.609Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I really enjoyed my experience with everyone there including Jennifer she was the Lady that helped me pick out my glasses, she was very professional and patient with me. Thank you so much LensCrafters I really appreciate your team of friendly people. I give them a 10-10-10-10","comment":{"@type":"Comment","name":"","datePublished":"2023-04-11T17:03:21Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Bill King"},"datePublished":"2023-03-17T23:03:13.871Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Excellent service and knowledge of products by associates. Pricier than other regional Eyewear stores.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Hannah Parsons"},"datePublished":"2023-03-10T00:10:11.109Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Everyone from Ms. Evelyn at the front desk, to the optometrist, to the associates were SO kind and personable. Made me feel very comfortable and the experience enjoyable!","comment":{"@type":"Comment","name":"","datePublished":"2023-03-15T20:52:31Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"D. Dollie"},"datePublished":"2023-03-04T15:59:55.313Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Had an amazing experience. Thank you LensCrafters at Northwoods Mall!","comment":{"@type":"Comment","name":"","datePublished":"2023-03-09T20:39:13Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Garrod Collins"},"datePublished":"2023-03-03T16:57:17.598Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2023-03-08T21:34:10Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Paul Powell"},"datePublished":"2023-02-28T00:19:17.495Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Barry Rummel"},"datePublished":"2023-02-16T20:46:00.372Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Everyone was very exceptional and great service. We always come back.\nThanks","comment":{"@type":"Comment","name":"","datePublished":"2023-02-22T16:08:55Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Terri Werwinski"},"datePublished":"2023-02-12T10:41:16.545Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Dr. Marshall was truly amazing. Very kind and courteous. Asked a lot of questions and went the extra mile to make sure my new prescription was perfect for me.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Latoya Walker"},"datePublished":"2023-02-10T19:17:30.565Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Everyone was great and very helpful and welcoming.","comment":{"@type":"Comment","name":"","datePublished":"2023-02-16T16:50:53Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Lisa Koepfgen"},"datePublished":"2023-02-05T23:23:43.613Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Keiera was so helpful. We came in just before close with my son’s broken glasses and she popped his lenses in a new frame and was so kind and empathetic. Thank you for fixing my son’s glasses!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"kevin taylor"},"datePublished":"2023-01-28T01:59:26.004Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Love this place, it was super helpful and even if they don’t have it they can get it. Loved the manager Jennifer super sweet and helpful with get my glasses perfect for me.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Eric Johnson"},"datePublished":"2023-01-22T18:00:24.888Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Karen Jones"},"datePublished":"2023-01-21T20:01:39.775Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"My Tech, Kerra was very professional and knowledgeable. She is beautiful inside and outside. The ambiance was guiet and warm.","comment":{"@type":"Comment","name":"","datePublished":"2023-01-26T21:45:33.088Z","text":"Hi! Thank you so much for your review. We are excited to hear Kerra was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!\n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Neli"},"datePublished":"2023-01-11T23:53:51.962Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Catie and Jennifer they sell used glasses. Do not go there. They are very unprofessional. The glasses the sold me are the ones on the bottom. They’re only 6 days old. You can clearly see the glasses on the top are newer.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Linamar Negron"},"datePublished":"2023-01-06T20:47:55.961Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Quick check in, thorough exam and multiple designer frames to choose from. Knowledgeable staff, and overall of good experience.","comment":{"@type":"Comment","name":"","datePublished":"2023-01-09T16:20:06Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Tahisha Mccray"},"datePublished":"2022-12-30T21:26:06.412Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2023-01-05T17:19:25Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!\n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Hannelore Marco"},"datePublished":"2022-12-29T23:59:47.942Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Evelyn, Dr Purvis and front desk staff are awesome- definitely can recommend them","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Heidi B"},"datePublished":"2022-12-29T20:12:48.531Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great experience! Took time and listened. I went in thinking my problem wouldn't be resolved and instead they went above and beyond! So thankful for the wonderful experience!","comment":{"@type":"Comment","name":"","datePublished":"2023-01-04T19:36:50Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Tina Rogonia"},"datePublished":"2022-12-27T17:27:29.565Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Jennifer was wonderful to provide directions, hours of operation, and assist with readjusting my mom’s frames purchased at this location - the main reason for the visit! In addition, she readjusted my frames that were purchased from my optometrist.\nThank you, Jennifer, for your outstanding customer service and for going above and beyond!","comment":{"@type":"Comment","name":"","datePublished":"2022-12-30T18:18:53Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!\n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Diane Ferrell"},"datePublished":"2022-12-24T16:11:12.185Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I went to lenscrafers to get my lenses replaced. Jennifer was the one that helped me. What a beautiful lady inside and out. Would recommend her to anyone who goes to lenscrafters in the north woods mall.","comment":{"@type":"Comment","name":"","datePublished":"2022-12-29T17:47:53Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!\n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"3rdBorn Music Entertainment, LLC"},"datePublished":"2022-12-20T14:59:00.68Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"As always, the customer service was great. Sales person: Kiana took my requests with no hesitation, and I was out of there in less than 10 minutes. Thank you LensCrafters you and your wonderful staff.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Derry Spann"},"datePublished":"2022-12-17T19:40:54.241Z","reviewRating":{"@type":"Rating","ratingValue":"4","bestRating":"5"},"reviewBody":"Keiona, Katie and Gwen and staff were extremely helpful.","comment":{"@type":"Comment","name":"","datePublished":"2022-12-22T19:02:38Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jim Crawford"},"datePublished":"2022-12-16T22:16:17.145Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"10 out of 10 for service","comment":{"@type":"Comment","name":"","datePublished":"2022-12-21T21:00:52Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Valerie M. Milligan"},"datePublished":"2022-12-08T19:03:28.785Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great place to get your glasses. They have a very large variety for you to choose from..","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Latia Dorsett"},"datePublished":"2022-12-03T20:03:48.016Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-12-06T16:51:46Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Asija R"},"datePublished":"2022-12-01T19:16:05.561Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-12-02T16:02:00.95Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Johnathan Russell"},"datePublished":"2022-11-27T18:31:52.081Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Keiera is worth her weight in gold. Great job on the Michael Kors repair","comment":{"@type":"Comment","name":"","datePublished":"2022-11-30T19:45:14Z","text":"Hi! Thank you so much for your review. We are excited to hear Keiera was able to help make your experience in LensCrafters a great one. We look forward to seeing you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Mack Harris"},"datePublished":"2022-11-14T23:25:42.722Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-11-18T18:59:54Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!\n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Terrence Heyward"},"datePublished":"2022-11-05T23:09:20.61Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-11-09T17:57:18Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!\n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Toni Farley"},"datePublished":"2022-10-17T18:52:20.342Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very friendly, funny, great personalities. They all were great.\nThe young lady that took care of ordering my glasses. Was great.","comment":{"@type":"Comment","name":"","datePublished":"2022-10-20T20:49:41Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!\n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Melissa Simmons"},"datePublished":"2022-10-14T18:01:26.376Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Gwen was very helpful and patient as she helped us order our glasses.","comment":{"@type":"Comment","name":"","datePublished":"2022-10-18T18:52:52Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Lee Lee"},"datePublished":"2022-10-12T23:11:33.33Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Loved all the lovely staff Emily was hardworking and extremely through with check in , DR. Hailey is probably the sweetest person I've ever meet what a doll. Gwen , Kiana were so patience & funny determined to help me pick the perfect pair of glasses i truly enjoyed their experience . i appreciate all of you ladies 10 for extremely likely for a great customer experience from me !","comment":{"@type":"Comment","name":"","datePublished":"2022-10-13T12:35:42.56Z","text":"Thank you for your review. Our associates are some of the best around and we are always happy to hear our customers feel the same!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kat Connerty"},"datePublished":"2022-10-12T01:00:10.975Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jennifer DeSilva"},"datePublished":"2022-10-10T20:21:11.945Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The staff was friendly and professional. Thorough eye exam by Dr. Castro who asked a lot of questions to discern my needs. Took time at end of exam to answer any questions I had. Great experience.","comment":{"@type":"Comment","name":"","datePublished":"2022-10-12T19:21:00Z","text":"Awesome to hear! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Lindsay Williams"},"datePublished":"2022-10-07T15:57:00.964Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great service and super helpful! Katie helped me fix my glasses and was super nice!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Lavonna Newsome"},"datePublished":"2022-10-03T22:04:09.575Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Gwendolyn was a jewel to have as my sales person. She is a professional, friendly person who makes you feel at ease in helping you to choose what looks good on you. I love LensCrafters and will continue to refer family and friends.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Tammy Tyner (Ms t)"},"datePublished":"2022-09-24T20:45:21.748Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Big Thank to the ladies at lenscrafters for fixing up my families glasses. Thanks Katie and Kiana.","comment":{"@type":"Comment","name":"","datePublished":"2022-09-30T18:38:30.436Z","text":"Thank you for your review. Our associates are some of the best around and we are always happy to hear our customers feel the same!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"landon wong"},"datePublished":"2022-09-24T19:25:04.503Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-09-30T15:19:06Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Leann Ashley"},"datePublished":"2022-09-18T21:11:03.73Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Keiera is incredible! She went above and beyond to help me out in a pinch! I recommend her for all your eyewear needs! Super sweet and super helpful. Knows her stuff!","comment":{"@type":"Comment","name":"","datePublished":"2022-09-20T17:30:03Z","text":"Hi! Thank you so much for your review. We are excited to hear Keiera was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Clara Emory"},"datePublished":"2022-09-14T22:38:07.081Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The staff could not have been more gracious and helpful. Kiana made the experience so seamless. She was so nice and joy to be with her. The lady that greeted us was a pleasure and very informed. I learned a great deal from her. Wish I could remember her name. I promise you will be glad that you chose LensCrafters.","comment":{"@type":"Comment","name":"","datePublished":"2022-09-15T16:08:46Z","text":"Hi! Thank you so much for your review. We are excited to hear that Kiana and the team were able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Susan Corona"},"datePublished":"2022-09-12T17:34:27.802Z","reviewRating":{"@type":"Rating","ratingValue":"3","bestRating":"5"},"reviewBody":"I had an eye exam on August 9. The doctor was amazing. They had to order one of the contact lenses because they didn’t have it a in stock. I decided while I waited I would order a pair of eye glasses on August 24th since the lens had not arrived yet. I didn’t hear anything and decided to call on September 12th. They said my glasses were there. I wonder how long it would have been before they called me. Still nothing about the contact lens!","comment":{"@type":"Comment","name":"","datePublished":"2022-09-16T19:56:29Z","text":"Hi there, thank you for your review. We are disappointed to hear about your experience. We strive to provide the best glasses and customer service in the industry. Please go to https://www.luxotticacustomercare.com/lenscrafters so we can resolve this issue."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Mechelle Rouse"},"datePublished":"2022-09-11T14:53:54.362Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Latisha Brown"},"datePublished":"2022-09-08T17:17:27.668Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Jennifer was absolutely at the light today she fixed my Versace glasses and I am so so happy for her service thank you LensCrafters","comment":{"@type":"Comment","name":"","datePublished":"2022-09-12T18:59:41Z","text":"Hi! Thank you so much for your review. We are excited to hear Jennifer was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Wendy Thomas"},"datePublished":"2022-09-05T12:04:11.965Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Keiera, Evelyn and Dr. Megan Riha made my visit on 09-04-2022 the best visit ever at LensCrafters. All three were very sweet, personable and customer friendly. Great role models for coworkers / employees for any business!!! Thanks for the excellent care!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Helen Hazlett"},"datePublished":"2022-09-01T15:29:47.814Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Was a wonderful experience ! Will be returning here for all my eye glass needs thanks Kiana","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Eric Switzer"},"datePublished":"2022-08-22T20:25:38.521Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I found the experience to be fast friendly and professional! The staff was very helpful getting everything done to complete my order for both frames and lenses. My thanks to Catie for all the help.","comment":{"@type":"Comment","name":"","datePublished":"2022-08-23T19:09:38Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Sophie Buchmaier"},"datePublished":"2022-08-20T21:06:23.236Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"A wonderful place and people! Kiana was a wonderful help when picking out frames and helping save money!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Tammy Gravelle"},"datePublished":"2022-08-18T15:37:29.566Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Jennifer the manager is so helpful and professional. I always feel comfortable and well taken care of when i go there!\nDid not have my eye exam there, was just getting a replacement pair of glasses using the Eyewear Protection Plan I purchased. I highly recommend the plan if you have invested in a great quality pair of glasses for your eye health!","comment":{"@type":"Comment","name":"","datePublished":"2022-08-23T16:29:42Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kenneth Greene"},"datePublished":"2022-08-17T22:37:07.358Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The three young ladies who helped me get my new pair of glasses went above and beyond today. Thank you Kee, Kiona, and, Gwendolyn. I will be back to order from you all again.","comment":{"@type":"Comment","name":"","datePublished":"2022-08-18T15:57:20Z","text":"Hi! Thank you so much for your review. We are excited to hear that Kee, Kiona, and, Gwendolyn were able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"von L. sellers-buckner"},"datePublished":"2022-08-17T21:20:17.556Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Awesome visit Dr Castro truly a fresh air.","comment":{"@type":"Comment","name":"","datePublished":"2022-08-18T16:31:09Z","text":"Hi! Thank you so much for your review. We are excited to hear Dr. Castro was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ryland Ford"},"datePublished":"2022-08-13T20:02:25.828Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very Happy with my experience!! Keiera was Great from start to finish!!!","comment":{"@type":"Comment","name":"","datePublished":"2022-08-18T20:13:06Z","text":"Hi! Thank you so much for your review. We are excited to hear Keiera was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Luis Hernandez"},"datePublished":"2022-08-07T23:20:03.428Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-08-08T14:47:58Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Charmayne Winslow"},"datePublished":"2022-08-04T00:16:04.186Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I have been going to Lens Crafters at Northwoods for years. The doctors are great the team they have is amazing!! Catie and Tee are top notch. Couldn’t have a a better experience!! Thank you!!!","comment":{"@type":"Comment","name":"","datePublished":"2022-08-04T14:39:08Z","text":"Hi! Thank you so much for your review. We are excited to hear that Catie and Tee were able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Michael Brown"},"datePublished":"2022-08-03T22:03:54.579Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I would like to say thanks to Gwen! Great customer service. Very friendly & she knows her products. Keep up the great customer service :-)","comment":{"@type":"Comment","name":"","datePublished":"2022-08-04T19:12:41Z","text":"Hi! Thank you so much for your review. We are excited to hear Gwen was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Candy Stalteri"},"datePublished":"2022-08-03T16:12:47.134Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Assistant Manager Katie was helpful and very professional.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Chantell Graham"},"datePublished":"2022-07-25T23:55:04.589Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"After waiting over two weeks for my husband's new glasses, we go to pick them and not only was the glasses not ready, but they had been discontinued at the time of purchase! No one informed us, nor was the associate or manager helpful in the matter. However, only the Lens were ready and they offered to put them in the DISPLAYED FRAMES that anyone can try on (remember we were told these frames are discontinued, so why are they still displayed!) We paid FULL price for the glasses and frame! When asked for a refund, the manager offered to take 50% off... Unacceptable.\nMake sure to ask ALL Questions before purchasing from this location or simply Do Not purchase from this store!","comment":{"@type":"Comment","name":"","datePublished":"2022-07-26T13:56:19Z","text":"Thank you for your review. We are sorry to hear your experience at LensCrafters did not meet your expectations. We strive to meet all of our customer needs. Please go to https://www.luxotticacustomercare.com/lenscrafters to follow up so we can redirect your concern to the appropriate person."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Edward James"},"datePublished":"2022-07-25T23:54:29.27Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Today I was terribly disappointed with LensCrafters and the manager that was on staff. I was excited to pick up my new glasses after 12 days and when I arrived after receiving a text that they were ready, not only weren't they ready but they didn't even have my frames just the lens. The manager then proceeded to take the \"used\" floor model frames without even consulting me to see if it was okay to place my lens inside of them. I told them that was unacceptable and inconsiderate of my time. I don't feel valued as a customer and I wouldn't recommend shopping with them.","comment":{"@type":"Comment","name":"","datePublished":"2022-07-26T13:53:11Z","text":"Thank you for your review. We are sorry to hear your experience at LensCrafters did not meet your expectations. We strive to meet all of our customer needs. Please go to https://www.luxotticacustomercare.com/lenscrafters to follow up so we can redirect your concern to the appropriate person."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"ARIA"},"datePublished":"2022-07-25T20:31:35.392Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Dr. Powers is amazing!!\n\nEdit to post:\nKATIE IS THE MOST AMAZING PERSON THAT HAS WORKED FOR LENSCRAFTERS!!!!!! So kind and such a blessing!","comment":{"@type":"Comment","name":"","datePublished":"2022-07-26T16:56:33.842Z","text":"Hi! Thank you so much for your review. We are excited to hear Dr. Powers was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Consuela Drayton"},"datePublished":"2022-07-21T16:36:58.629Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Had my annual exam in May (2022), 2 months later I am still waiting for Gas Perm lenses. Unacceptable and the staff and Manager avoid calls and make excuses.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"William Ortiz"},"datePublished":"2022-07-16T20:14:41.946Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Excellent Customer Service","comment":{"@type":"Comment","name":"","datePublished":"2022-07-21T18:03:47.849Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Teresa Powell"},"datePublished":"2022-07-15T19:32:37.272Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-07-18T20:49:25Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Lori Fewin"},"datePublished":"2022-07-05T22:33:39.85Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Kiana was very patient and made sure to help me find the perfect pair of glasses. Jennifer was incredibly knowledgeable and professional. Thank you!","comment":{"@type":"Comment","name":"","datePublished":"2022-07-06T13:02:08Z","text":"Thank you for your review. Our associates are some of the best around and we are always happy to hear our customers feel the same!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Hagood Morrison"},"datePublished":"2022-07-01T15:07:59.956Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Sophie Stanley"},"datePublished":"2022-06-27T16:19:05.195Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-06-29T15:54:17Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Tracy Stephens"},"datePublished":"2022-06-26T20:28:59.684Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-06-27T17:50:06Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"J Anderson"},"datePublished":"2022-06-26T18:01:04.835Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-06-27T20:56:10.854Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Lee A Robinson"},"datePublished":"2022-06-24T12:30:26.001Z","reviewRating":{"@type":"Rating","ratingValue":"4","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-06-24T14:48:15Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"R. Carl Burch"},"datePublished":"2022-06-20T00:20:52.511Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-06-24T19:04:53Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Derrick Anderson"},"datePublished":"2022-06-18T19:00:47.44Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-06-21T20:14:09Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"VB BTS"},"datePublished":"2022-06-17T20:02:30.327Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The staff was amazing! Dr. Castro was very knowledgeable and friendly. Front desk staff was fast, efficient, and friendly. Lens sales rep was friendly, he aided me in choosing the perfect frame for me and allowed me to see what was a better option to use my insurance for between lenses or contacts which is great! Will definitely be visiting them soon to order my frames and lenses!","comment":{"@type":"Comment","name":"","datePublished":"2022-06-20T14:40:24Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Parrish Devereux"},"datePublished":"2022-05-20T12:51:04.345Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Fast, efficient and thorough!","comment":{"@type":"Comment","name":"","datePublished":"2022-05-24T17:40:43Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Shirley Wiggins White"},"datePublished":"2022-05-18T19:26:24.895Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Wonderful service. This was my first time going to Lens Crafters to have the lens replaced on a pair of glasses that I bought somewhere else.","comment":{"@type":"Comment","name":"","datePublished":"2022-05-19T19:39:42Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"John Gaeta"},"datePublished":"2022-05-16T10:53:30.886Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Gwen was an absolute pleasure to deal with. Professional, courteous and very knowledgeable. She made my exchange as easy as possible.","comment":{"@type":"Comment","name":"","datePublished":"2022-05-16T14:20:56Z","text":"Hi! Thank you so much for your review. We are excited to hear Gwen was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Mandy Smoak"},"datePublished":"2022-05-06T17:08:33.225Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Becky McCullen"},"datePublished":"2022-05-02T18:21:02.983Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Matthew White"},"datePublished":"2022-05-01T01:58:43.91Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very friendly associate conducting eye examination, I came early and was serviced promptly. Would recommend.","comment":{"@type":"Comment","name":"","datePublished":"2022-05-03T18:40:59Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jessica Elliott"},"datePublished":"2022-04-28T23:03:20.344Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Evelyn and Dr Rovell were awesome to me: I was unintentionally late for my end of day appointment, and they both were kind enough to wait for me and give me a through exam. Very patient and kind, and I very much appreciate their service. Highly recommend!","comment":{"@type":"Comment","name":"","datePublished":"2022-04-29T16:55:24Z","text":"Hi! Thank you so much for your review. We are excited to hear that Evelyn and Dr. Rovell were able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Timmelle Howe"},"datePublished":"2022-04-27T16:11:49.315Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-04-29T20:55:14Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jennifer Cooper"},"datePublished":"2022-04-23T20:36:08.497Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"monica pinckney"},"datePublished":"2022-04-22T23:42:44.136Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Keiera was fabulous! She was patient, friendly and very knowledgeable! Thank you Keiera for a pleasant experience.","comment":{"@type":"Comment","name":"","datePublished":"2022-04-26T18:55:00Z","text":"Hi! Thank you so much for your review. We are excited to hear Keiera was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Daniela Diaz"},"datePublished":"2022-04-21T00:31:09.818Z","reviewRating":{"@type":"Rating","ratingValue":"4","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-04-21T16:44:26Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Raven Hughes"},"datePublished":"2022-04-20T16:53:06.119Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-04-22T20:33:05Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jared Watkins"},"datePublished":"2022-04-19T14:49:58.047Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-04-21T18:04:25Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Alvin Breadmon"},"datePublished":"2022-04-15T03:19:11.749Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-04-15T14:14:49Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"eboni queen"},"datePublished":"2022-04-12T19:42:16.949Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-04-14T18:42:00Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Darius Brown"},"datePublished":"2022-04-12T19:42:03.967Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-04-14T18:42:27Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Gwendolyn T. Toomer"},"datePublished":"2022-04-12T19:41:16.596Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-04-14T18:42:59Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Alexandra McKenzie-Roberts"},"datePublished":"2022-04-09T15:43:40.367Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-04-14T20:18:42Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Amann Holden"},"datePublished":"2022-04-03T21:05:08.733Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Sydaija was very helpful and such a wonderful personality to work with.","comment":{"@type":"Comment","name":"","datePublished":"2022-04-04T16:46:15Z","text":"Hi! Thank you so much for your review. We are excited to hear Sydaija was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Lady J"},"datePublished":"2022-04-02T20:47:39.878Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Sydaija was amazing! 😊","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"malina garris"},"datePublished":"2022-03-30T23:23:29.916Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Everyone was helpful and friendly","comment":{"@type":"Comment","name":"","datePublished":"2022-04-01T13:33:10Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Chennise Staley"},"datePublished":"2022-03-30T21:46:07.894Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great customer service across the board. From checkin to check out! Gwen, awesome sales rep helped us pick out the perfect glasses, she is very good at matching frames to the face and personality! Eveyln made sure we got checked in properly and friendly. Dr. Castor wonderful service and answered all of our questions! The price matches the service top notch! Thanks Ladies😀","comment":{"@type":"Comment","name":"","datePublished":"2022-04-01T16:10:16Z","text":"Thank you so much for your review. Our team is some of the best around and we are always happy to hear our customers feel the same!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Gwendolyn Toomer"},"datePublished":"2022-03-30T00:18:17.599Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"LensCrafters Northwoods Mall Will Always Be My Go To Stop For All My Optical Needs ! Thank You Kiana And Jennifer For The Consistent Amazing Service!","comment":{"@type":"Comment","name":"","datePublished":"2022-03-30T16:49:53Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Brooke Phelps"},"datePublished":"2022-03-27T18:35:20.053Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-03-28T20:21:33Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Trevor Maddox"},"datePublished":"2022-03-25T17:56:12.712Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-03-25T19:26:54Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Tiffany Graham"},"datePublished":"2022-03-25T15:04:38.521Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-03-25T19:59:18Z","text":"Great to hear! We appreciate your review and hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"P B"},"datePublished":"2022-03-24T18:59:31.786Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-03-25T18:50:43Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Joann Burgess"},"datePublished":"2022-03-22T21:49:10.564Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I had the best experience. Everyone was so helpful.","comment":{"@type":"Comment","name":"","datePublished":"2022-03-28T20:22:22Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kelly Kroll"},"datePublished":"2022-03-21T21:49:44.156Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-03-25T15:39:27.16Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Chelsea G."},"datePublished":"2022-03-20T20:23:35.5Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-03-21T20:33:58Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Tim Reeves"},"datePublished":"2022-03-20T00:37:09.997Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Drove an hour to their place today. I already had the prescription I already had the eyeglasses picked out more or less and they treated me like I was a street person. I have the best insurance I had cash or credit card. They kept telling me to sit in this little seat while people that came in after me kept going to the desk to talk to the sales people. Most other people were of A different race not saying they're racist but I was the only white person sitting in a little gray chair while everybody else was taking care of. That came in after me of a different race. So I left. She said write down your phone number and I said I don't think so. I wouldn't go back to the North Woods Mall store if they paid me. I drove a hundred miles round trip just for this.","comment":{"@type":"Comment","name":"","datePublished":"2022-03-24T13:49:18Z","text":"Thank you for your review. We are sorry to hear that your experience at LensCrafters did not meet your expectations. We strive to deliver the best service in the industry. Please go to https://www.luxotticacustomercare.com/lenscrafters to follow up so we can work to correct this issue."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"C M"},"datePublished":"2022-03-19T21:32:44.388Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Keiera was wonderfully helpful attentive and thorough in helping me through my selection process and purchase and with all the options and explanations of insurance coverage and current offers and measurements ..thank You !","comment":{"@type":"Comment","name":"","datePublished":"2022-03-24T18:28:49Z","text":"Hi! Thank you so much for your review. We are excited to hear Keiera was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Tonya Godbolt"},"datePublished":"2022-03-19T18:41:07.275Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Keiera was our sales rep. She was very helpful and patient.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Lars R"},"datePublished":"2022-03-19T15:35:51.251Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I worked with Mitzi at Lens Crafters and she was awesome. Found the perfect frames and she help with getting our insurance benefits. Very happy. Will definitely be back!","comment":{"@type":"Comment","name":"","datePublished":"2022-03-21T15:59:09Z","text":"Hi! Thank you so much for your review. We are excited to hear Mitzi was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kaitlyn Kilburn"},"datePublished":"2022-03-17T19:13:54.147Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-03-22T19:58:23Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Shabazz Mallard"},"datePublished":"2022-03-11T22:46:33.585Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-03-14T16:52:07Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Benjamin Smalls"},"datePublished":"2022-03-08T16:18:34.949Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Gwen was fast , efficient! She was knowledgeable about all different sorts of glasses! Thank you for my glasses.\nMs Evelyn as well, she always has a great attitude! Hailey was very informative and knowledgeable…","comment":{"@type":"Comment","name":"","datePublished":"2022-03-11T17:26:57Z","text":"Thank you so much for your review. Our team is some of the best around and we are always happy to hear our customers feel the same!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Cassandra Castle"},"datePublished":"2022-03-06T02:13:31.556Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Thank you Dr. Castro, and store associates Evelyn and Kierra for such a rewarding eye visit on 3-5-22.I can not only see well , but I and Mr.Castle look good in our new specs! Thank you LensCrafters!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Sheila Purvis"},"datePublished":"2022-02-23T22:35:32.725Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Assistant Manager Randy from the Citadel Mall location was working at the North Charleston location on the day I walked into LensCrafters. I was treated amazing. He was so helpful I found the frames I loved almost immediately. Great selection of frames. I chose Tiffany’s brand of frames love the bling. Randy made me an appointment with the Optometrist in the same evening. She worked me into the schedule on a Friday night. The staff treated me with the upmost respect. They stayed late to make sure I was satisfied with my new appointment. My experience was the truly the best ever. My glasses came in 3 business days. I am so pleased. It’s great to see again. I recommend LensCrafters by far.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Earl Frost"},"datePublished":"2022-02-21T16:38:48.441Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"G Ramsey"},"datePublished":"2022-02-18T17:07:01.494Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Theyre always so helpful and kind","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Gwenita Jenkins"},"datePublished":"2022-02-18T16:54:31.119Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Nancy Burke"},"datePublished":"2022-02-16T23:33:14.965Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very good. All employees were very friendly, knowledgeable and helpful.","comment":{"@type":"Comment","name":"","datePublished":"2022-02-17T18:29:41Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Rose B"},"datePublished":"2022-02-16T18:54:33.609Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"jose fernandez"},"datePublished":"2022-02-14T18:22:10.394Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"This was my first time going to LensCrafters and I was impressed. Everyone was very nice and helpful. Sydney was outstanding 👏","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Bethany Bleier"},"datePublished":"2022-02-08T21:35:06.234Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Store associates were very fast and helpful. I have been coming here for years because the service is always top notch.","comment":{"@type":"Comment","name":"","datePublished":"2022-02-14T19:43:16Z","text":"Thank you for your review. Our associates are some of the best around and we are always happy to hear our customers feel the same!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Brittney"},"datePublished":"2022-02-05T20:36:19.342Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great service","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ratchet Buddha"},"datePublished":"2022-02-01T20:53:52.699Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Staff was very helpful and sweet!\nEfficient as well will be coming back in the future!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Aaron Cates"},"datePublished":"2022-02-01T16:53:30.698Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Dr. Castro was phenomenal! Extremely knowledgeable and personable. Very patient, helpful, and accommodating during the exam itself. I was done in 25 minutes, walk in to walk out.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Norma McClaurin"},"datePublished":"2022-01-31T17:36:02.286Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great service very efficient","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Dominique Waller"},"datePublished":"2022-01-28T17:23:18.195Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-02-02T19:23:07Z","text":"Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Barbara Thompson"},"datePublished":"2022-01-27T01:29:03.863Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"My recent eye appointment was very challenging to say the least. However, Mitzi (Sales Representative/Cashier) provided excellent and quality customer service. I have not received that quality of service from a customer service representative in a very long time. Mitzi was caring, understanding and above all very patient with me, because my issue required more time than usual. I am a long time LensCrafters customer and just wanted to share my experience of 100% customer service. Mitzi, again, thank you!!","comment":{"@type":"Comment","name":"","datePublished":"2022-01-27T19:42:05Z","text":"Hi! Thank you so much for your review. We are excited to hear Mitzi was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Dale Holland"},"datePublished":"2022-01-26T20:16:31.38Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"The highest prices we found. Terrible","comment":{"@type":"Comment","name":"","datePublished":"2022-02-01T15:07:31Z","text":"Hi there, thank you for your review. We are disappointed to hear about your experience. We strive to provide the best glasses and customer service in the industry. Please go to https://www.luxotticacustomercare.com/lenscrafters so we can resolve this issue."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Realistic -"},"datePublished":"2022-01-26T02:01:07.125Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Ashley was very kind and helpful! I went in to get my glasses fixed and she helped us right away. The service was fantastic and my glasses feel great!","comment":{"@type":"Comment","name":"","datePublished":"2022-01-26T17:07:48Z","text":"Hi! Thank you so much for your review. We are excited to hear Ashley was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Matt Miller"},"datePublished":"2022-01-20T05:41:06.547Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Friendly staff, excellent experience.","comment":{"@type":"Comment","name":"","datePublished":"2022-01-20T15:06:11Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jacob “Arshen” Masur"},"datePublished":"2022-01-19T20:48:48.611Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-01-20T20:39:39Z","text":"Great to hear! We appreciate your review and hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Shadrena Lee"},"datePublished":"2022-01-19T16:48:28.699Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-01-24T20:25:08Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Anora101"},"datePublished":"2022-01-18T23:19:41.014Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Any and all questions they answered. The staff was knowledgeable and kind. The female eye doctor who help me with my first eye appointment in 12 years was very good at explaining everything. I did not need glasses, luckily I did buy some sturdy sunglasses.","comment":{"@type":"Comment","name":"","datePublished":"2022-01-19T14:12:54Z","text":"Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Laura Pensel"},"datePublished":"2022-01-17T22:48:45.518Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-01-18T17:08:59Z","text":"Great to hear! We appreciate your review and hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Anna Kalasinsky"},"datePublished":"2022-01-15T18:46:36.763Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-01-19T19:40:09Z","text":"Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Stephanie Angerstein"},"datePublished":"2022-01-12T22:02:01.165Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great experience! Ever!\nQuick exam and friendly staff.\nHighly recommend Dr. Castro","comment":{"@type":"Comment","name":"","datePublished":"2022-01-14T21:40:47Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ashleigh Davis"},"datePublished":"2022-01-12T16:46:42.094Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-01-14T19:43:45Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Felicia Green"},"datePublished":"2022-01-02T19:27:42.014Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-01-03T21:49:19Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"latina keels"},"datePublished":"2021-12-30T15:28:06.213Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"My experience has been great from the point of arrival, to detailed explanation about the services rendered. I give Lens Crafters an A+","comment":{"@type":"Comment","name":"","datePublished":"2021-12-30T20:34:16Z","text":"Thank you for your review. Our associates are some of the best around and we are always happy to hear our customers feel the same!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"christine watring"},"datePublished":"2021-12-29T16:26:57.195Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"We are visiting from out of town and broke my husbands glasses. We brought them in to the store and they were able to fix them for us and have us on our way in 30 minutes. It was amazing and we really appreciate the kind staff and their willingness to help us without an appointment or charging us.. Thank you! You made our trip so much better..","comment":{"@type":"Comment","name":"","datePublished":"2021-12-30T16:14:04Z","text":"Thank you for your review, all of our associates work diligently to provide a great experience! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Michelle Stroble"},"datePublished":"2021-12-27T22:12:40.801Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Ebony was very professional.","comment":{"@type":"Comment","name":"","datePublished":"2021-12-28T21:46:41Z","text":"Hi! Thank you so much for your review. We are excited to hear Ebony was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ed Wallace"},"datePublished":"2021-12-22T23:45:26.993Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Extremely nice people!!!","comment":{"@type":"Comment","name":"","datePublished":"2021-12-23T16:45:29Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Katelynn Dahlem"},"datePublished":"2021-12-19T20:28:02.995Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-12-20T20:17:41Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"MARIE VITRANO"},"datePublished":"2021-12-18T19:36:47.878Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Visioned Roxas"},"datePublished":"2021-12-17T23:50:59.037Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Lashee Prioleau"},"datePublished":"2021-12-17T23:26:32.5Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Sarah S. Velasco"},"datePublished":"2021-12-17T22:03:43.77Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-12-22T21:41:27Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Timothy Hunt"},"datePublished":"2021-12-17T16:54:27.705Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-12-21T20:25:37Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Will Sears"},"datePublished":"2021-12-15T18:55:42.636Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-12-16T20:59:48Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Gerson Matías"},"datePublished":"2021-12-11T21:46:54.566Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-12-17T17:40:17Z","text":"Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Braeden Brightharp"},"datePublished":"2021-12-08T21:50:44.801Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"I ordered my glasses and it has taken the more than a month to come in I don’t thing I’m coming back","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"wilness McAlister"},"datePublished":"2021-12-04T21:02:03.502Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"My daughter and I had a wonderful experience at Lens Crafters. The doctor was very pleasant and personable and the staff was very knowledgeable. They worked out a wonderful price and didn't try to sell us things we didn't need. They even adjusted MY glasses that I purchased elsewhere for free! From now on, LensCrafters will be our first stop for all our eyecare needs.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ryan McMann"},"datePublished":"2021-11-29T21:00:50.682Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Professional and fast could not have been better, something normally lacking these days. Pleasure","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Madison King"},"datePublished":"2021-11-29T17:46:46.557Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Sharice Mazyck"},"datePublished":"2021-11-26T20:55:11.386Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Ashley was so helpful and so amazing!!","comment":{"@type":"Comment","name":"","datePublished":"2021-12-02T19:28:01Z","text":"Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Terri Hankins Bowey"},"datePublished":"2021-11-17T01:25:08.685Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Walked in and knew what I liked and they made it happen. Thank you","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Starr Washington"},"datePublished":"2021-11-08T18:43:59.145Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Gabriella Pace"},"datePublished":"2021-11-07T23:01:12.67Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great service and kind people!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Sabrina Zelaya"},"datePublished":"2021-11-07T19:02:57.288Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very quick & easy experience! Steve was awesome!","comment":{"@type":"Comment","name":"","datePublished":"2021-11-12T19:53:19Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Truckdiver"},"datePublished":"2021-11-04T23:11:39.547Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Ashley was very helpful with answering my questions. Picked out a pair and glasses and sunglasses. Both pair worked perfect. Thank you!","comment":{"@type":"Comment","name":"","datePublished":"2021-11-10T19:18:37.648Z","text":"Hi! Thank you so much for your review. We are excited to hear Ashley was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Angel “Mrs. GSM” Pinto"},"datePublished":"2021-10-30T18:31:52.776Z","reviewRating":{"@type":"Rating","ratingValue":"4","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-11-05T15:50:30Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"manuel chuc"},"datePublished":"2021-10-27T16:34:52.749Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-11-04T14:41:35Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Darlene Richardson"},"datePublished":"2021-10-26T16:12:23.67Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Ashley and Mitzy!!! They were so AWESOME!\nVery professional, they answered every questions that were asked. They assist it imputing our insurance information, giving us (My Mom) the best price for our glasses. I have never paid this low amount for my glasses, since I started wear them. We are customers forever.\n\nThank you so much🥰 Ashley and Mitzy!!","comment":{"@type":"Comment","name":"","datePublished":"2021-10-26T18:15:51Z","text":"Hi! Thank you so much for your review. We are excited to hear Ashley & Mitzy were able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Muvaaa LaShae"},"datePublished":"2021-10-26T16:10:06.695Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very nice. I’ve always been indecisive about coming in to get my glasses and these ladies (Ashley & Mitzy) we’re really sweet. They made sure that we had everything we needed and helped out so much. By the way they have the best prices on glasses. Thank you ladies so much.","comment":{"@type":"Comment","name":"","datePublished":"2021-10-26T18:15:44Z","text":"Hi! Thank you so much for your review. We are excited to hear Ashley & Mitzy were able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Monica F*****t"},"datePublished":"2021-10-26T15:55:55.855Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Went in without an appointment to see if my glasses could be repaired. They were repaired and I was on my way within minutes and the cost was affordable 😁 THANK YOU!!!","comment":{"@type":"Comment","name":"","datePublished":"2021-11-03T14:46:34Z","text":"Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jayme Lifrieri"},"datePublished":"2021-10-23T17:41:14.591Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I needed to fix my sunglasses and order a new pair with a new prescription and the staff was super helpful and had no issue with helping us to switch all of our stuff over! Great experience would recommend!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Paula Anne Walters"},"datePublished":"2021-10-22T21:37:46.311Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Every employee here was fantastic! Very clean, great and positive service","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Curlz Corkz"},"datePublished":"2021-10-20T15:30:28.236Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-10-22T17:31:03Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jose Fernandez"},"datePublished":"2021-10-19T23:41:54.315Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Ashley's service was outstanding 👏 helped me with my glasses and was very professional at all times.","comment":{"@type":"Comment","name":"","datePublished":"2021-10-22T16:40:33Z","text":"Thank you for your review. Our associates are some of the best around and we are always happy to hear our customers feel the same!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"J Anthony"},"datePublished":"2021-10-16T23:47:46.543Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-10-20T18:43:44.93Z","text":"Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Perrin Conrad"},"datePublished":"2021-10-07T20:53:17.134Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"We have always been happy with the service and glasses we have received at this location. Today, my son's only pair of glasses was broken during PE class, but assistant manager Steve saved the day by fixing them for him! We will definitely be going back to LensCrafters for the next pair.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ashley Hoffman"},"datePublished":"2021-10-03T21:07:29.959Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-10-04T15:45:47Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Titus Wright"},"datePublished":"2021-10-03T20:47:11.622Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-10-04T15:46:25Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Von Knights"},"datePublished":"2021-10-03T20:15:08.867Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-10-04T15:46:59Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Steve Cuocci"},"datePublished":"2021-09-24T18:51:38.869Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-10-05T18:26:14Z","text":"Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Shayla Freeman"},"datePublished":"2021-09-22T16:22:05.711Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-09-23T15:57:25Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Darlene Blount"},"datePublished":"2021-09-08T14:46:54.966Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-09-09T20:24:54Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Madeline Barrett"},"datePublished":"2021-08-31T21:19:17.277Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Wonderful experience! Dr.Castro and Sydney were very helpful my entire appointment. Anytime I need help I will be seeing them.","comment":{"@type":"Comment","name":"","datePublished":"2021-09-01T13:39:10Z","text":"Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"A B C D"},"datePublished":"2021-08-31T21:19:03.931Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-09-01T18:52:48Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"mitzi herrera"},"datePublished":"2021-08-31T21:17:26.849Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-09-01T18:55:42Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Evelyn Battle"},"datePublished":"2021-08-31T21:15:09.124Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I had a wonderful experience with associate Mitzi. She helped me pick out glasses that I never would have chosen. They are sooo awesome. I get great compliments on them. Thanks to her and Steve for being the # 1 associate around.","comment":{"@type":"Comment","name":"","datePublished":"2021-09-01T15:14:18Z","text":"Hi! Thank you so much for your review. We are excited to hear Mitzi was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Bess C"},"datePublished":"2021-08-09T20:30:39.666Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"I got daughter glasses. They fell apart with In 2 days. They refused to fix them or replace them . After I bought the warranty\nWho dose this","comment":{"@type":"Comment","name":"","datePublished":"2021-08-10T18:21:16Z","text":"Thank you for your review. We are sorry to hear that your experience at LensCrafters did not meet your expectations. We strive to deliver the best service in the industry. Please go to https://www.luxotticacustomercare.com/lenscrafters to follow up so we can work to correct this issue."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Joe Cook"},"datePublished":"2021-07-26T17:24:00.969Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Ashley and the team at this location are great!","comment":{"@type":"Comment","name":"","datePublished":"2021-07-28T16:58:59Z","text":"Hi! Thank you so much for your review. We are excited to hear that Ashley was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Faye Pello"},"datePublished":"2021-07-26T15:26:10.143Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Excellent Service and Product","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"karla orellana"},"datePublished":"2021-07-20T02:18:25.456Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-07-23T20:58:37Z","text":"Great to hear! We appreciate your review and hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Chris Burns"},"datePublished":"2021-07-17T17:52:12.13Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Absolutely wonderful!","comment":{"@type":"Comment","name":"","datePublished":"2021-07-20T19:58:38Z","text":"Thank you for your review! We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"LaTonya E. Butler"},"datePublished":"2021-07-17T17:03:41.126Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I received excellent service from Isheka today 🤎","comment":{"@type":"Comment","name":"","datePublished":"2021-07-20T19:47:53Z","text":"Hi! Thank you so much for your review. We are excited to hear that Isheka was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Nature Boy WooF"},"datePublished":"2021-07-17T17:02:54.445Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Isheka was a great help","comment":{"@type":"Comment","name":"","datePublished":"2021-07-19T15:25:56Z","text":"Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Crystal Lewis"},"datePublished":"2021-07-03T18:48:44.833Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I can’t tell you enough how wonderful and easy going my experience was ! I recently I recently got a new pair of glasses that cause a lot of problems on my nose which lead to discoloration. I went in wanting to explore my options on how I could exchange my glasses for something better . The staff had such a warm inviting welcoming when I walked in and immediately helped me out ! My rep went as far as bringing multiple looks of the style of glasses I was in search of ! She even took the time to narrow the glasses down and I came out with two pairs that I absolutely adored ! The managers were literally the most nicest people ever ! They even complimented me and made me feel even more confident walking out ! I am so happy I chose Lens Crafters for my glasses needs and even more so this location in particular played a huge role on making me feel like I could make this place my go-to ! Thank you again for all your wonderful help !","comment":{"@type":"Comment","name":"","datePublished":"2021-07-05T17:56:10Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Lena Fender"},"datePublished":"2021-06-29T15:22:26.762Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-06-30T19:06:35Z","text":"Great to hear! We appreciate your review and hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"William Giles"},"datePublished":"2021-06-27T21:43:06.716Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-06-28T16:43:22Z","text":"Great to hear! We appreciate your review and hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ky Shaniece (Ky)"},"datePublished":"2021-06-12T18:59:35.881Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-06-17T14:20:44Z","text":"Great to hear! We appreciate your review and hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Malik Hubbard"},"datePublished":"2021-05-22T01:27:10.733Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Do not go here. The customer service is poor and the service is overpriced. The office workers are inadequate and disrespectful. Twice I have called asking for my contact prescription to be emailed to me. I have yet to recieve it, but instead I've recieved sassy replies from staff on the phone. Moreover, just the eye exam is over $50, while it is about $15 in New York, with the same insurance plan. Greedy and manipulative prices plain and simple. Maintain your self-respect and go somewhere else for you optical needs.","comment":{"@type":"Comment","name":"","datePublished":"2021-05-24T17:12:45Z","text":"Hi there, thank you for your review. We are disappointed to hear about your experience. We strive to provide the best glasses and customer service in the industry. Please go to https://www.luxotticacustomercare.com/lenscrafters so we can resolve this issue."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Sandra Williford"},"datePublished":"2021-05-14T02:10:13.927Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"My rep was very experienced, friendly, and helpful. She made my eyeglass purchase a breeze. She helped me with my purchase and made sure that I received the best price and glasses using my insurance benefits.","comment":{"@type":"Comment","name":"","datePublished":"2021-05-14T13:17:06Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ericka Lawton"},"datePublished":"2021-05-06T13:59:18.697Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I had a wonderful experience with LensCrafters of North Charleston! The staff were extremely friendly, kind and helpful! Dr. Castro was very patient with me. I had quite a few questions but she answered them all and reassured me on a few things. My prescription was extremely accurate! Thank God!!! I was very pleased with my visit here at Lenscrafters and I definitely will come here from now on!","comment":{"@type":"Comment","name":"","datePublished":"2021-05-07T15:38:24Z","text":"Thank you for your review. Our associates are some of the best around and we are always happy to hear our customers feel the same!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Brittany Davis"},"datePublished":"2021-04-01T23:58:37.733Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-04-02T13:15:20Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Olga Verret"},"datePublished":"2021-03-27T20:27:14.958Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-03-29T20:20:22Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Keesha Rollings"},"datePublished":"2021-03-24T18:20:14.449Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"This was my first time going to LensCrafters and I was impressed. Everyone was very nice and helpful. The Doctor was also nice and explained everything so well I had no questions. The associates on the floor were also very nice and helpful with picking out your new glasses. They too explained everything very well and gave you options to fit in your budget. Highly recommend. 😍😍😍","comment":{"@type":"Comment","name":"","datePublished":"2021-03-25T20:00:07Z","text":"Thank you for your review. Our associates are some of the best around and we are always happy to hear our customers feel the same!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"s k"},"datePublished":"2021-03-17T18:58:47.424Z","reviewRating":{"@type":"Rating","ratingValue":"4","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-03-18T19:07:16Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Vincencia Trowell"},"datePublished":"2021-03-10T20:57:51.973Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-03-11T15:29:07Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"AK"},"datePublished":"2021-03-06T03:37:49.1Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-03-08T21:31:22Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Debbie Lambert"},"datePublished":"2021-02-28T14:46:50.618Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Hands down these young ladies have worked tirelessly for a solution to my purchase of Eyewear through Care Credit...I think we have all come to know all the associates at care credit due to having to continuously trying to get a straight answer.\nLong story short we found a different solution, I will have my glasses in a week and can once again \" see the light \"..lol.\nI especially want to give a shout out to Isheeka, that girl is a leader and she's headed to the top.\nHer level of professionalism is top notch!\nShe is extremely engaging, funny yet very business oriented.\nI hope Lens crafters knows what an asset they have in her and her team.\nI finally can say that I have a GO TO PLACE for all my Eyewear needs..\nThanks girls, y'all made this ole doll happy.","comment":{"@type":"Comment","name":"","datePublished":"2021-03-01T17:03:06Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Lynn Johnson"},"datePublished":"2021-02-03T13:01:59.058Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The staff was very friendly and knowledgeable. The two ladies that were working when we went in had a lovely rapport with each other and would draw their customer into their conversations. You could tell they loved what they were doing. My visit was on Feb 2, 2021 at 6:25ish pm...the young lady helping us took her time and gave her full attention, never rushing us at all...and she was supposed to get off at 6:30! I will be back provided those ladies are there!","comment":{"@type":"Comment","name":"","datePublished":"2021-02-04T19:40:52Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Cat Watkica"},"datePublished":"2021-01-28T01:19:00.241Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"LensCrafters staff was great! My FSA card was not working and staff were very courteous. Sales people related to myself and background, so didn't lose her patience with my tired brain..\nWhen I called to have my payment fixed, another staff member was quick, efficient, and was able to place my order with no mishaps.","comment":{"@type":"Comment","name":"","datePublished":"2021-01-28T15:48:12Z","text":"Thank you for your review. Our associates are some of the best around and we are always happy to hear our customers feel the same!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"PJ Johnson"},"datePublished":"2020-11-30T15:21:09.939Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Unwilling to allow you to complete paperwork in person. Expect you to email your SPI over an internet link. Wonder what happens to people who can’t or won’t access internet?","comment":{"@type":"Comment","name":"","datePublished":"2020-12-01T03:04:20Z","text":"Thank you for your review. We are sorry to hear your visit to LensCrafters did not meet your expectations. Please go to https://www.luxotticacustomercare.com/lenscrafters to follow-up so we can redirect your concern to the appropriate person."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Yvonne JBarnes"},"datePublished":"2020-11-28T01:23:44.13Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The individual that assisted me was professional, courteous and acted quickly on my order.","comment":{"@type":"Comment","name":"","datePublished":"2020-11-28T17:35:49Z","text":"Hello Yvonne, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Austin Cooper"},"datePublished":"2020-09-17T16:26:08.645Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2020-09-18T17:33:52Z","text":"Hi there, thank you for your review. We are disappointed to hear about your experience. We strive to provide the best glasses and customer service in the industry. Please go to bit.ly/LC-Support so we can resolve this issue."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Melissa Harvey"},"datePublished":"2020-08-30T21:02:26.542Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I had a problem with a pair of glasses making a sore on my nose. I bought the protection plan. I had not questions ask when I needed to exchange them for another pair. Thank You so much for no hassle.","comment":{"@type":"Comment","name":"","datePublished":"2020-08-31T13:10:11Z","text":"Hi! Thank you so much for your review. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Synovia Green (LadySG)"},"datePublished":"2020-08-26T13:05:00.557Z","reviewRating":{"@type":"Rating","ratingValue":"3","bestRating":"5"},"reviewBody":"Well, this was my first time going to LensCrafters. It was not the most highly recommended experience, to be honest. Let me first say the associate that assists me name Ashley was very nice and helpful ( I told her I usually have my daughter with me to pick out my glasses and she was not with me) So she helped me choose a pair.  However, I need my glasses before surgery and made sure that this was doable before placing the order. Well, my surgery was coming up and I had not heard from them. I called and they told me they were in. I proceed to go and pick them up when I got there was told they were not ready, ugh excuse me I just was told they were after waiting 20 minutes I was advised that they are in but there was a problem with the Lens (the most expensive part to a pair of glasses)  However they could give me this pair but need to reorder my lens, but could not show me or point out what was wrong. Upsetting this was but okay. At this point, all I knew was I needed a pair of glasses for after my surgery.  Now that I can see, I have located how the lens is separating from the glasses. So I took this pair and was informed I would get a call when my other lens come in. Well, that has been almost 20 days ago and no contact. For this I am disappointed in their customer service and how they handle first-time customer this was not a good impression on me. I am not sure if they will get another opportunity. Communication and Customer Service is very essential in any relationship, especially an business. This has been my experience and it has not been a pleasurable one.","comment":{"@type":"Comment","name":"","datePublished":"2020-08-26T18:56:50Z","text":"Hi there, thank you for your review. We are disappointed to hear about your experience. We strive to provide the best glasses and customer service in the industry. Please go to bit.ly/LC-Support so we can resolve this issue."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"drewdawg1115 drewdawg1115"},"datePublished":"2020-08-19T15:26:24.018Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Not good at all!! You just lost all (4) family members as paying customers. . . Went for my appt, was seated for 15 mins, then brought to an exam room only to be told that my Eye-Med Insurance does not cover a $49 exam visit. Why was I not informed when I made the appt or when I entered the store??? ! Bad business practice and won't be coming back! Reason given for new $49 charge \"Oh we have new doctors\" gotta be kidding me!! I declined the \"extra\" charge and left. Will be taking my business elsewhere for sure, wish I could rate as a no-star.","comment":{"@type":"Comment","name":"","datePublished":"2020-08-20T14:50:32Z","text":"Hi there, thank you for your review. We are disappointed to hear about your experience. We strive to provide the best glasses and customer service in the industry. Please go to bit.ly/LC-Support so we can resolve this issue."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Desiree Davis"},"datePublished":"2020-08-12T03:38:12.938Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"K Roberts (K)"},"datePublished":"2020-08-11T07:05:21.964Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Every one that I had contact with during my appointment today was absolutely wonderful! All my questions were answered, everything was explained to me and at no point if time was I rushed or made to feel like I was not important.","comment":{"@type":"Comment","name":"","datePublished":"2020-08-11T21:09:57Z","text":"Thanks for the review! We are happy to hear that all of your questions were answered. We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Syderia Jamison"},"datePublished":"2020-08-01T01:52:02.149Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great Staff, very hospitable!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Shajunia Snider Brown"},"datePublished":"2020-07-28T22:50:15.578Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The ladies work LensCrafters are very professional and showed care and concern for my family. I would recommend this location.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Penny Allish"},"datePublished":"2020-07-26T14:49:23.571Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"This way a Great experience from start to finish.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ashlyn Mazyck"},"datePublished":"2020-07-24T03:12:30.996Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The sales associate, Joseph, was very helpful and genuine. He was able to turn a negative into a positive. I would greatly appreciate it if an incentive was granted to him.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Anegle Henry"},"datePublished":"2020-03-01T03:35:36.6Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Jade was very nice and very professional with my daughter today. She did an awesome job assisting us with her glasses. I give her an excellent rating!","comment":{"@type":"Comment","name":"","datePublished":"2020-03-20T03:26:01Z","text":"Hi Anegle! Thank you for your review. We are excited to hear Jade was able to help make your experience at LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Angela Carducci"},"datePublished":"2020-02-21T22:15:47.372Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Love this place so much! The sales associates are so helpful. And on top of that they have the best selection of glasses, with great prices. Only thing I wish is that the doctor took my insurance, but I go back to Lens Crafters every year to get my glasses!","comment":{"@type":"Comment","name":"","datePublished":"2020-02-23T04:59:16Z","text":"Hi Angela! Thank you for your review! We appreciate the feedback and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Stanley MacDougall"},"datePublished":"2020-02-18T16:34:50.58Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Michele"},"datePublished":"2020-02-12T20:09:29.458Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Every person with whom I had contact, from the doctor to the technician to the woman who helped me choose my frames and lenses, was very professional, friendly, and knowledgeable. It was a great experience.","comment":{"@type":"Comment","name":"","datePublished":"2020-02-19T21:04:22Z","text":"Hi Michele! Thank you for your review! We are happy to hear your experience was great from start to finish. We look forward to serving you again."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"amy graham"},"datePublished":"2020-02-11T21:40:41.35Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I really like Dr Allen at Northwoods mall in N. Charleston, SC. I had Dr. Cerra today and wasn't impressed.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jeremy Jones"},"datePublished":"2020-02-02T22:55:55.167Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"My wife and i went in for an eye exam. We had four oclock and five oclock appointments. First off we waited over 2 hours past our appointment time. The ladies at the desk were very rude and seemed to not even acknowldege our presence. The dr. Was ok. After my examL i was told i would have to wait for about a week for my trial contacts because i have a rare axis. Two weeks went by with no thing so i went in to store to inquire. Was told they had my left eye but not my right because the supplier was out of stock and refused to.give me my prescription so i could order elsewhere. I waited another two weeks and finally they called saying my lenses were in. I specifically asked if i needed an appointment they said no. I came in and they refused to give them to me and said i need an appointment to receive them. This has been the worst of xperience i have ever had. This place is litterally the worst experience i have ever had go litterally anywhere else.","comment":{"@type":"Comment","name":"","datePublished":"2020-02-14T14:27:30Z","text":"Hi Jeremy, thank you for your review. We are sorry to hear about your experience. We aim to consistently meet and surpass customers' expectations. Please go to bit.ly/LC-LUX so we can follow up with you directly."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ashley"},"datePublished":"2020-02-02T01:42:53.52Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"I've gone to Lenscrafters for several years. Every year it seems to goes downhill some more. It's all about them making sales and finding more ways to make money off of you. Some of the staff is friendly, but some of them are rude. I made an appointment online a couple months ago, went in and sat for an hour without being called and finally gave up. I'd recommend looking for an actual eye doctor where the patient is priority.","comment":{"@type":"Comment","name":"","datePublished":"2020-02-19T18:06:21Z","text":"Hi Ashley, thank you for your review. We apologize for the long wait for your appointment. We strive to deliver top quality customer service at all times. Please go to https://bit.ly/LC-LUX so we can follow up with you directly."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Brandon Reynolds"},"datePublished":"2019-12-13T13:46:18.431Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Everyone was extremely helpful and polite. Super fast service. Melissa and Joe were the two I worked with and they were amazing. Repeat customer for sure.","comment":{"@type":"Comment","name":"","datePublished":"2019-12-17T21:38:30Z","text":"Hi Brandon! Thank you for your review. We are excited to hear Melissa & Joe were able to help make your experience at LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Nick N"},"datePublished":"2019-08-12T19:48:03.427Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I received a pair of glasses from the VA in Oct 2018. These have been adjusted and readjusted by 3 different eyeglass shops including several trips to the VA. I developed a bad sore spot from the nose pads so while walking in Northwoods Mall I stopped at Lenscrafters to have them check the adjustment. Melissa took a quick look and knew the glasses were totally misadjusted. In 10 minutes she had my glasses feeling better than they had ever felt. I would like to say a heartfelt thank you to Melissa for her great customer service and attitude. Your location is fortunate to have her working there.","comment":{"@type":"Comment","name":"","datePublished":"2019-08-16T18:54:27.384Z","text":"Hi Nick! Thank you for your review. We are excited to hear Melissa was able to help make your experience at LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Neil Woodward"},"datePublished":"2019-07-09T11:16:25.658Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"First time dealing with any type of eye glass company.\nWent in to get a comprehensive exam for a company physical and the wait time was reasonable considering the amount of customers ahead of me.\nStaff and doctor were very helpful didn't have any issues as some of the negative posts commented on.\nSeemed professional and courteous","comment":{"@type":"Comment","name":"","datePublished":"2019-07-12T16:29:36.338Z","text":"Hi Neil! Thank you for sharing your experience. We appreciate the review and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Cameron Haney"},"datePublished":"2019-05-26T18:09:58.769Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Don’t know how this location has so many 1 star reviews. All three times I’ve been to this location in the past year and a half I never had any issues whatsoever. The exam went great, the fitting for my glasses frames went great, received my contacts in the mail within 5 business days each time I’ve ordered them. And my glasses after the fitting and adjustments were ready to pick up the following morning. Great customer service every time I’ve been there and they have a decent selection of frames. All around great experience. I’ve set up an appointment for an eye exam and even have just walked right in and got taken care of.","comment":{"@type":"Comment","name":"","datePublished":"2019-06-03T14:50:02.364Z","text":"Hi Cameron! We are happy to hear your experience was great from start to finish. We look forward to serving you again."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Thomas Evans"},"datePublished":"2019-03-25T01:34:29.575Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Let me start by saying that I have been going to LensCrafters for a couple of years and had good service. I went in November 2018 and had an issue with blurred vision. The Doctor examined me and fixed the problem! I could not have been happier! He gave me a trial pair of contact lenses in my new prescription, then I went out front to order some more. When I threw out my trial pair and put in the new ones I noticed that they were the same prescription that I had previously. I wore them because I did not have a choice. I took them up to the store and asked to see my chart, telling the lady at the desk that I think there has been a mix up. She showed me my chart showing that my prescription was +5.0 in both eyes,just like the ones that I had. I was upset, but went on my way. My vision progressively got worse. Then a few weeks later I received a phone call saying that I was over due for my eye exam. I told them that was incorrect and they hung up on me. I called back to see if someone could help me, but no one responded to my message. I decided to go back and talk to someone to correct the problem. They pulled my chart, and on another page was the prescription the doctor wrote for me +5.25 in both eyes, I told her that I would like for them to pay for the new contacts because they made the mistake. She told me that since it had been more than three months since my visit that there was nothing they could do.I told her that I had been up there previously and called to discuss the issue and was told I was incorrect.She said I want to get your story straight, which I took as she thought I was being dishonest!When she came back from talking with thetmanager, she said that the manager would take $50 off the new contacts.I didn't feel as though that was fair considering they are the ones who made the mistake.She then went back to speak with the manager again, this time coming back to say that the new prescription did not exist, the doctor claimed that the writing on my chart was not his but another woman who was currently not at work that perhaps they never changed my prescription but told me to wear readers with my contacts.At that time I became very upset because no one had ever told me to wear readers and I knew for a fact that he had changed my prescription. I felt as though they were trying to back pedal and cover their mistake by telling me that the prescription did not exist. If the prescription did not exist then how did I get a trail pair that fixed the problem! They offered me a free exam to fix it, but that really got be upset. Why would I need a new exam! I already had one that fixed the problem! They completely lied and how was I to trust them after that. I got WAY to upset and told them how I felt and then left. On my way out one of the workers said she was going to get security. Why! Because I felt I had been ripped off and lied to and felt like they thought I was lying and told them?! I didn't curse or threaten anyone. She then said to me on my way out of the mall (not the store) that I should try coming at her. I told her that she was just being mean and rubbing salt in the wound, to which she replied \"Have a LOVELY day sir\"! I am sure that I will next the standard Dear so and so we are sorry please contact so and so blah blah blah, but they will not reimburse me for the contacts.","comment":{"@type":"Comment","name":"","datePublished":"2019-04-03T14:01:00.3Z","text":"Hi Thomas, thank you for your review. We value you as a customer and are sorry to hear about your experience. Customer service and satisfaction are very important to us. Please go to bit.ly/LC-Support so we can follow up with you directly."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Logan"},"datePublished":"2019-03-18T14:26:07.371Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Melissa is awesome, my favorite rep to work with!","comment":{"@type":"Comment","name":"","datePublished":"2019-03-22T18:39:49.719Z","text":"Hi Logan! Thanks for letting us know! We appreciate your feedback and hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Joshua Widener"},"datePublished":"2019-01-24T18:45:23.41Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I personally think this is the best place to come for glasses. I think some people are just impatient so don't listen to all reviews. The doc always does a good job. It didn't take long to get my glasses and my glasses are always the toughest ones to find. Also, Chelsea is the best. She does such an amazing job. Lenscrafter is lucky to have people like her up.","comment":{"@type":"Comment","name":"","datePublished":"2019-01-25T18:23:54.624Z","text":"Hi Joshua! Thanks for your review. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Brenden"},"datePublished":"2019-01-16T16:16:06.087Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"After an hour of waiting as a walk in I politely asked a ballpark time. She told me \"there's people with appointments in front of you.\" Whomever is the manager needs to lead by example with great customer service because most of these reviews are similar.","comment":{"@type":"Comment","name":"","datePublished":"2019-01-23T19:59:32.158Z","text":"Hi Brenden, thanks for your review. We are disappointed our staff could not be of better help. We strive to provide the best service in the industry. Please go to https://bit.ly/LC-Support so we can follow up with you directly."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Destiney M"},"datePublished":"2018-11-16T22:32:35.833Z","reviewRating":{"@type":"Rating","ratingValue":"2","bestRating":"5"},"reviewBody":"Scam. Got to different quotes off the same exact things and I was helped by a “manager”.","comment":{"@type":"Comment","name":"","datePublished":"2018-11-19T17:44:09.276Z","text":"Hi Destiney, thank you for your review. We value your feedback as it helps us improve our service. Please go to bit.ly/LC-Support so we can follow up with you directly to learn more and have your issue resolved."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Danielle Dantz"},"datePublished":"2018-11-06T17:57:06.257Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The optometrist here is very kind, and one of my favorite doctors. Even though the front desk staff can be a little rude or short sometimes, the doctor makes it worthwhile to come here, and justifies the 5 star rating. I voiced my concerns, and instead of talking over me he listened and then explained in a way that anyone can understand.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Katelyn Dahlinger"},"datePublished":"2018-07-14T16:32:12.692Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Terrible service.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Tim Mcgee"},"datePublished":"2018-07-14T05:00:33.797Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"I have been calling for two days to try and set up an appointment and I can never get anyone to answer the phone or return my calls.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Daisy Alegre-Cruz"},"datePublished":"2018-06-29T21:42:27.431Z","reviewRating":{"@type":"Rating","ratingValue":"2","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"B Burns"},"datePublished":"2018-06-13T23:04:05.97Z","reviewRating":{"@type":"Rating","ratingValue":"3","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Tierra Davis-Green"},"datePublished":"2018-03-27T18:46:38.779Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"THE WORST EYE EXAM EXPERIENCE EVER!! I went in indicating i wanted my annual exam for CONTACTS. The Dr administering exam acted frustrated during the exam then at the end wrote the prescription for GLASSES. Upon explaining i wanted contacts (fully aware they aren’t as affective but for years I’ve worn both and it’s what i WANTED) he began talking to be very condescendingly so i just paid for the exam and went to America’s Best where i paid ANOTHER $79 but at least i got what i went in for! The wait is excessive and they desperately need a lesson on customer service!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Christian Dior"},"datePublished":"2018-03-11T20:12:57.864Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"I walked into the store & wasn’t greeted initially, after being in the store for 15 minutes, I still wasn’t greeted, so I had to stop browsing the store of jelling myself look for and try on glasses & stand in front of an associate to even get acknowledged. Once I was acknowledged by an associate who was helping another customer, she informed me that a particular associate would assist me as soon as she was done with her customer. This said associate who was supposed to help me was also told by another associate in which I overheard to help the NEXT CUSTOMER. A young man walked into the store approximately 8 minutes after me & was helped first by the young lady who was supposed to help me when she was done. Feeling disrespected I walked up to my intended associate & informed her I was next. Long story short, CUSTOMER SERVICE WAS HORRIBLE, & I felt racially profiled against as if I wasn’t able to afford any of their glasses when in actuality I was ready & willing to pay CASH for my order. Funny thing is, that’s not the first time I’ve never been greeted initially upon walking into this same LensCrafter. HORRIBLE CUSTOMER SERVICE, they don’t even deserve one star. When it’s all said & done you associates are only sales people who sell high-end glasses, don’t get it misconstrued any other way.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Isis Nohemí"},"datePublished":"2018-03-04T16:53:39.95Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"The guy who \"helped\" me, was the worst sales person in the whole world. It's like he was trying to kick me out of the store. So extremely unhelpful. Never go here. Yes it's conveniently located but they suck!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"April Heffner"},"datePublished":"2018-02-17T16:16:52.678Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"This place ignores you. The lady at the front desk is a snob. I ordered contact lens 2 weeks ago and no one would go check to see if they were in. She pulled my file then put the file down to help someone else. I hate coming into this place every time. No one ever smiles. They must really hate their jobs here. Problem is that there isnt another place in town. The only person that knows what he is doing is Dr. Wheeler","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Carrie"},"datePublished":"2018-02-11T18:52:38.961Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Went in today to get my glasses fixed. I was met by a very nice lady who immediately sat me down and fixed them for no charge.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jahdamah Ma as-Samah"},"datePublished":"2018-01-09T19:29:16.718Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Worse experience ever, it's almost as if the staff are allowed to walk around being rude and with bad attitudes. They told me I had no vision insurance which they were clearly wrong, I have blue cross blue shield federal and have never had any problems using my insurance anywhere, then after telling me they didn't accept my insurance, I decided to go somewhere else but I fell in love with the Ray bans that lenscrafters had in which the other place didn't, so I went back to purchase the frame only from lenscrafters which was 183.00, the sales girl couldn't care less about selling me the glasses, she told me i would have to buy the ones on display which were all scratched up and there were other damages. Customer service there is horrible. Never again.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"M Ellison"},"datePublished":"2018-01-02T22:08:21.886Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Worst eye exam experience ever. I had an eye exam scheduled for 4:45, I arrived at 4:30. After sitting there for an hour and being told my insurance could not be verified, the front desk associate realizes she was calling the wrong company. I was then told my provider was out of network. I continued with the exam and agreed to pay out of pocket. The eye exam took a little over an hour, when the physician finished, I reminded her that she didn’t dilate my eyes. She dilated them and ask that I sit there another 30 minutes. After sitting there, and still not being seen, i left. Eye exam unfinished, I was unable to get my glasses bc the insurance company had closed so i was told to come back! Never will I EVER!! If that’s not enough, I woke up the next day with the pink eye from their instruments and machines!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"zennia burgess"},"datePublished":"2017-10-16T14:29:56.122Z","reviewRating":{"@type":"Rating","ratingValue":"2","bestRating":"5"},"reviewBody":"The eye exam and doctor was great, but not the service of my glasses. I was told it would take 10 days to get them back. 12 days pass and no call from them. 3 weeks later, I received a call from them to tell me that my glasses came in but ha ve a scratch on lens. I was told I can wear them till the new lens come in. I paid for glasses to be back in a timely manner and no defaults. Why would I wear them? Now Im waiting once again for my glasses. Its going on 4 weeks. I've been to another Lens Crafters from a different county but I will not return to this one.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Claud Wessinger"},"datePublished":"2017-08-18T20:03:42.521Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"My wife and I have been using this same lens crafter location for many years. Never had any problems. We understand that we're not the only customers in the business, but we've never had to wait very long and if there is a problem with our frames or lens they make it right as fast as possible.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Cynthia Williams"},"datePublished":"2017-07-13T22:44:49.923Z","reviewRating":{"@type":"Rating","ratingValue":"2","bestRating":"5"},"reviewBody":"I purchased a pair of great frames from this location a little under a year ago, and within a few months the lenses developed permanent smudges and it appeared that some of the protective films were cracking at the edges. I purchased lens insurance from them when I bought the glasses, so I went into the store recently to use it. When I explained what was happening, the staff, while polite, tried to delegate blame on me. I've been wearing glasses for over 10 years, have even worn cheap prescription glasses I bought online for $30, and never once have my lenses messed up the way they did this time.\n\nAnd then they tried to make me pay a co-pay before they would fix my lens.\n\nFrom now on, I'm going to deal with local places and not chains.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"R K"},"datePublished":"2017-04-20T16:09:35.487Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Even though the optometrist is friendly and helpful, the actual store is a disorganized mess. My appointment took over an hour and a half because I was constantly told to wait. I waited for 30 minutes with my eyes dialated while other people were being helped. They're just juggling patients without really fully assisting anyone","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Nadine Perez"},"datePublished":"2017-01-17T20:56:53.03Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Went for my yearly eye exam here. Staff member ordered the wrong contacts. Was told I would get a $27 refund when I came to return the wrong contacts so they could order the correct ones... then when the exchange was completed I was told it zeroed-out, so I would not be issued a refund. Ended up costing me $48 for (1) 6 pk. box of AV Oasys/Astig. I found them online for $22/box!! Lenscrafters does over 100% mark-up on contacts. Total scam and terrible customer service. I won't be ordering contacts from them ever again.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ashley Smith-Carter"},"datePublished":"2016-08-13T00:35:17.996Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Horrible. Went for eye exam and ordered glasses. Got a TEXT and CALL that my glasses were ready. Drove 45-50 minutes to get there. Get there and I'm told my glasses were already picked up. WTW? By whom? Who walking around with the same eyesight as me? They were apologetic, but I wanted a refund","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Fenderstrat517"},"datePublished":"2016-06-07T01:10:04.805Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I called for emergancy contacts and arrived 10 minutes before closing and not only were they helpful getting my contacts and a 6 month supply as well, they aslo treated me like if i came during earlier hours of the day wit kindness and great customer service.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Alex Romero"},"datePublished":"2016-05-25T00:13:20.777Z","reviewRating":{"@type":"Rating","ratingValue":"3","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Winter McKelvey"},"datePublished":"2016-03-30T15:00:53.638Z","reviewRating":{"@type":"Rating","ratingValue":"4","bestRating":"5"},"reviewBody":"My experience here overall was great! I put four stars because I never received the text that my glasses were ready in an hour. Inspite of, Keyon and the rest of the staff showed great customer service! My children enjoyed their experience and loves their glasses. My husband and I are also switching to LensCrafters.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"jpl777888"},"datePublished":"2016-03-19T22:37:53.897Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Despite the negative reviews, I found this to be perhaps the best eye related experience I've ever had. The Optometrist was very good at what he was doing, and all of the staff were most congenial and very helpful. 10 out of 10, I would recommend this place to anyone. Never before have I seen a group of people so committed to customer service.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"James Mason"},"datePublished":"2016-03-03T15:20:19.615Z","reviewRating":{"@type":"Rating","ratingValue":"3","bestRating":"5"},"reviewBody":"dang... l was goin to get my glasses adjusted here. now l ascared too go! 👿😱😁💦","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"abby renner"},"datePublished":"2016-01-13T05:47:37.363Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Rude and unhelpful staff. Dr. Wheeler works multiple patients at once, trying to get people in and out. Doesn't explain what he's doing and has no concern for patients. This is my 2nd time using him and will never return. He got my prescription wrong and write I needed glasses \"as needed\" yet in 2011 he wrote \"full time\", I've been wearing glasses full time for yearssss. Not a good feeling with the service they provide. To top it off they told me I didn't have vision insurance, which I clearly to do and confirmed it with provider, probably so they could over charge me!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Danny Fabozzi"},"datePublished":"2015-12-30T16:39:57.24Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Late....they give me an appt time and it doesnt start when they scheduled it for...not efficient or organized in taking care of people.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Richard M"},"datePublished":"2015-02-17T23:09:39.363Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"less than 1 star. doctor is ok but support personnel lack knowledge and customer service.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ryan Shattuck"},"datePublished":"2014-07-31T03:07:16.332Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"So first time shame on you. Second time shame on me. There will not be a third time. They can care less of your needs and just try to sell sell sell and then get your order wrong and make you wait forever. I only go there cause I prefer Oakley glasses sun and eye. They are one of the few that carry them. I just heard Jackson Davenport carries them so my business will be going else wear. I am done dealing with the long wait times, incorrect orders. Its a shame case they never admit they are wrong and are extremely rude about it as well.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Matthew Wright"},"datePublished":"2014-06-15T21:26:12.946Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Unhelpful and very rude! Don't waste your time here.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}}]</script>
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YOUR EYES FIRST
New Styles have just arrived! Visit us for your personalized eyecare experience and find your perfect look! Get 50% off lenses with frame purchase. Schedule your eye exam now. We accept most vision insurance plans, including: Aetna, EyeMed, Humana, United Healthcare Vision, Davis Vision by Versant Health and many more. At LensCrafters all prescriptions are welcome!

Northwoods Mall

Closed. Opens today at 10:00 AM
4.5 out of 5.0
(405 Google Reviews)
Find available eye exam appointments
And more appointments available
for you and your family
schedule now
Or call
(843) 569-3937

Store Information

2150 Northwoods Blvd Ste E-2
North Charleston, SC 29406-4021
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Phone:(843) 569-3937

Store Hours

Friday10:00 AM - 8:00 PM
Saturday10:00 AM - 8:00 PM
Sunday12:00 PM - 6:00 PM
Monday10:00 AM - 8:00 PM
Tuesday10:00 AM - 8:00 PM
Wednesday10:00 AM - 8:00 PM
Thursday10:00 AM - 8:00 PM

Eye Doctors at this Store

Eye Associates of Charleston-undefined

Eye Associates of Charleston

Independent Doctor of Optometry

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Visit us at LensCrafters 2150 Northwoods Blvd

2150 Northwoods Blvd LensCrafters is dedicated to providing quality eyecare to ensure you always see your best. We offer comprehensive eye exams, a complete range of premium lens solutions and a wide assortment of designer brands including Prada, Versace, Dolce & Gabbana, Ray-Ban, Oakley, Persol and many more. We accept most vision insurance plans, including: Aetna, EyeMed, Humana, United Healthcare Vision, Davis Vision by Versant Health and many more. At LensCrafters all prescriptions are welcome!
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Google Reviews forLensCrafters North Charleston, SC

4.48/5
(431 reviews)
Lauren Duke
March 12, 2025
5.0/5
Lucy took such great care of me picking some eyeglasses and sunglasses I’m so excited about!
Dana Gratton
March 08, 2025
5.0/5
Calvin was assisting me in finding the right frames. He was immensely helpful in helping me choose, & giving honest feedback on all that I tried on. He tried to get me the most savings on my choices. He was wonderfully patient with me. He made making my purchase experience amazingly easy. Thank you Calvin!!
Response from LensCrafters
March 09, 2025
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Andrew Daniel
March 08, 2025
1.0/5
Couldn't get in to my appointment because the wouldn't run my insurance. Don't go here, they have no clue what they're doing. Update: Went to another, local provider. They ran my insurance and had no issues getting me an appointment.
Response from LensCrafters
March 09, 2025
Thank you for your review. We are sorry to hear that your experience at LensCrafters did not meet your expectations. We strive to provide the best customer service in the industry. Please go to www.luxotticacustomercare.com/lenscrafters/careform so we can work to correct this issue for you.
  • ...
Diamond Ward
March 08, 2025
5.0/5
Response from LensCrafters
March 09, 2025
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Michelle A
March 04, 2025
5.0/5
Came into Lenscrafter malls in South Carolina a young guy. His name is Caleb approached me and assisted me with adjusting my glasses with no charge. Excellent service.
Response from LensCrafters
March 05, 2025
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Lesseli Alexander
February 27, 2025
5.0/5
Dr. Purvis was great. She was very friendly and provided great service. This is was my first time here and this is one of the best eye doctor visits I’ve had in a while. She actually explained what was going on with my vision and eyes; and I greatly appreciated that.
Response from LensCrafters
February 28, 2025
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
  • ...
Madison Latham
February 15, 2025
5.0/5
Getting glasses is super easy, Lucy was amazing and super friendly. She made it easy and helped me find the perfect pair.
Response from LensCrafters
February 16, 2025
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Tamar Ross
February 13, 2025
5.0/5
Jennifer and Caleb were very helpful. I was greeted with smiles, a friendly hello and patience when it came to choosing my eyewear.
Response from LensCrafters
February 14, 2025
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Monique Davis
February 08, 2025
5.0/5
Response from LensCrafters
February 09, 2025
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
  • ...
Latavia Fields
January 30, 2025
5.0/5
I’ve been coming here for years and I’ve never had any issues! Everyone is so kind, welcoming and helpful!! The optometrists love what they do and they make sure it’s suitable for you they involve you in the process , the up front staff help you pick out frames and make sure that you’re satisfied before any purchases I would recommend to anyone
Response from LensCrafters
January 31, 2025
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Olga Corcoran
January 28, 2025
5.0/5
Caleb was wonderful and very helpful.
Response from LensCrafters
January 28, 2025
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Robin McMahan
January 27, 2025
5.0/5
Response from LensCrafters
January 28, 2025
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
  • ...
Catie
January 24, 2025
5.0/5
Jenn and her team were so pleasant and helpful! Can’t beat the customer service and variety of options. There’s something for everyone. Will always come back for my eye-glass and contact needs.
Response from LensCrafters
January 25, 2025
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Myles Sanders
January 15, 2025
5.0/5
Amazing service nice people go to this person Lucy
Response from LensCrafters
January 16, 2025
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
duljoman
January 13, 2025
5.0/5
Lucy the Manager is excellent in customer service. She offers you the best options with the smiles.
Response from LensCrafters
January 14, 2025
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
  • ...
Nikki Robinson
January 12, 2025
5.0/5
Caleb was awesome! So helpful made the process quick and easy.
Response from LensCrafters
January 13, 2025
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Braxton N
January 09, 2025
5.0/5
Everyone was friendly and extremely helpful. Very pleasant experience.
Response from LensCrafters
January 10, 2025
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Carrie DeLeon
January 08, 2025
5.0/5
The doctor was through with my history and concerns. Thank you kindly! Highly recommend.
Response from LensCrafters
January 08, 2025
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
  • ...
Cheryl Godbolt
January 07, 2025
5.0/5
Best technology and friendly, helpful assistance.
Response from LensCrafters
January 08, 2025
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Ebony Forbes
January 06, 2025
5.0/5
Lucy was amazing and such the uber professional!! I had the most amazing experience with her and such outstanding customer service. She provided a plethora of suggestions and was a complete joy to work with !
Response from LensCrafters
January 07, 2025
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Lechandra Grant
January 05, 2025
5.0/5
Caleb and another associate helped me find glasses to tie me over until my benefits renew. I really appreciate their help!
Response from LensCrafters
January 06, 2025
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
  • ...
J S
December 26, 2024
5.0/5
Quick, efficient, very helpful! The manager assisted and wow, very impressed with service. Thank you!
Response from LensCrafters
December 27, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Arthur Hankinson
December 25, 2024
1.0/5
I purchase my glasses on 12/7/24 still haven't received yet with no explanation about them. Just had cataract surgery so really needed my glasses.
Response from LensCrafters
December 26, 2024
Thank you for your review. We are sorry to hear that your experience at LensCrafters did not meet your expectations. We strive to provide the best customer service in the industry. Please go to www.luxotticacustomercare.com/lenscrafters/careform so we can work to correct this issue for you.
Thetravel Twins
December 21, 2024
5.0/5
Lucy is the best!!! Had a great experience at Lens Crafters from getting an eye exam to buying glasses Lucy will be the girl for you!!
Response from LensCrafters
December 22, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
  • ...
Whitney Wright
December 17, 2024
5.0/5
Dr P did an amazing job work with my daughter. We were both nervous and didn't know what to expect. She answered every lil answer my 5 yr had. She definitely made this experience and great 1st impression.
Response from LensCrafters
December 18, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Madison Samuel
December 14, 2024
5.0/5
Nicholas was amazing! He was friendly and thorough while showing us different frames. He is knowledgeable and will offer suggestions for what you need. I will definitely come back to this location!
Response from LensCrafters
December 17, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Clara Sierra
December 10, 2024
5.0/5
This is a wonderful place with very friendly and wonderful cafe catered to you. I would highly recommend them. Dr Purvis and Lucy team lead sales manager are the greatest, they definitely care about their patients.
Response from LensCrafters
December 11, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
  • ...
Gladstone Small
December 10, 2024
5.0/5
Response from LensCrafters
December 11, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Tiffany Holmes
December 10, 2024
5.0/5
Lucy is AMAZING.
Response from LensCrafters
December 10, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Franetta Fulton
December 07, 2024
5.0/5
  • ...
Rondero Robinson
December 04, 2024
5.0/5
Lucy has Beautiful energy and excellent customer service. Thank you
Richard Emery
November 30, 2024
5.0/5
Awesome staff members and Awesome deal on my glasses very friendly and pleasant to work with thank you so very much for getting me the best deal recommend to everyone great service 😀 😊 👍
Response from LensCrafters
December 04, 2024
Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  
Albert Moore
November 30, 2024
5.0/5
Response from LensCrafters
December 10, 2024
Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!
  • ...
Shantay Bowers
November 20, 2024
5.0/5
Jennifer was excellent!!
Response from LensCrafters
November 26, 2024
Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  
Alexi Valencia
November 19, 2024
5.0/5
LensCrafters knocked it out of the park! Went in for a Meta glasses replacement, and the guy who helped me was on point—super helpful and made everything easy. Solid experience all around!
Response from LensCrafters
November 22, 2024
Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!
Rita Hoover
November 14, 2024
5.0/5
Went for any eye exam and new glasses. Doctor was great and everyone else that I dealt with was very helpful. I will go back when it's time.
Response from LensCrafters
November 15, 2024
Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!
  • ...
Karen Yessel Juarez Ramirez
November 13, 2024
5.0/5
Response from LensCrafters
November 14, 2024
Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!
Andrea Edwards
November 06, 2024
5.0/5
Jennifer was amazing, she took the time to help me and answer my questions. I used LenCrafters years ago but stopped when the company switched our insurance plan. Was so excited when I noticed they were accepting it now..... Thank You LenCrafters and Jennifer!!!!
Response from LensCrafters
November 07, 2024
Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  
Luchana Lamore
October 24, 2024
5.0/5
They’re the best. 10/10 would recommend.
Response from LensCrafters
November 01, 2024
Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!
  • ...
Marie Grayson
October 21, 2024
1.0/5
Worst customer Service! Took forever to get my trial contacts only to find out they were ordered incorrectly! My prescription is incorrect. I will definitely go elsewhere from here on out.
Response from LensCrafters
October 22, 2024
Thank you for your review. We are sorry to hear that your experience at LensCrafters did not meet your expectations. We strive to provide the best customer service in the industry. Please go to https://luxotticacustomercare.com/lenscrafters/careform so we can work to correct this issue for you.
Christina Robinson
October 19, 2024
5.0/5
Response from LensCrafters
October 23, 2024
Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!
Jonah Vicent
October 13, 2024
1.0/5
Offered to repair my frames with confidence, broke them, and I'm now forced to buy a new frame. Don't come here for repairs.
Response from LensCrafters
October 14, 2024
Thank you for your review. We are sorry to hear that your experience at LensCrafters did not meet your expectations. We strive to provide the best customer service in the industry. Please go to https://luxotticacustomercare.com/lenscrafters/careform so we can work to correct this issue for you.
  • ...
James Jones
October 01, 2024
1.0/5
Customer service is awful these people have very little knowledge of glasses. They sold me a pair of small lens glasses with a progressive lens if they had any knowledge of glasses and prescriptions, they Would’ve let me know the smaller The lens, the less normal vision you have to see with. I took the glasses back nothing was done still after them having them for a week. Do not trust these people they lie about everything. $800 later I’m stuck with a pair of glasses I cannot use.
Response from LensCrafters
October 01, 2024
Thank you for your review. We are sorry to hear that your experience at LensCrafters did not meet your expectations. We strive to provide the best customer service in the industry. Please go to https://luxotticacustomercare.com/lenscrafters/careformso we can work to correct this issue for you.
Johanna Sorensen
August 29, 2024
1.0/5
First off, let me say the eye exam part was fabulous! If you're in the Charleston, SC area, I highly recommend Dr. Purvis! However, my satisfaction quickly soured with the lady (Luchana) that handles the glasses fittings and sales. You could tell she was counting the minutes til she could leave. I had already picked out the frames I wanted, almost identical to the frames I'm currently wearing and the responses I (female) got were 'you know those are mens glasses right?' and 'I could pick you out some cuter glasses'. I was less than enthused. She also answered a personal phone call as she was finishing my transaction and was chatting on the phone as she finished. This was my first negative experience at a LensCrafter, but please hire someone who is capable of professional interactions with customers!
Response from LensCrafters
August 30, 2024
Thank you for your review. We are sorry to hear that your experience at LensCrafters did not meet your expectations. We strive to provide the best customer service in the industry. Please go to http://ms.spr.ly/6262l7w8g so we can work to correct this issue for you.
Elizabeth McNeely
August 18, 2024
5.0/5
Response from LensCrafters
August 19, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
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Madison Kampwerth
August 18, 2024
1.0/5
terrible experience. when i get there, i am told my appointment is going to be ~$90. they take my insurance, and me and all of my family members typically only have to pay a $10 co pay. they said this is correct, but they only offer “premium” contact fittings, which have additional costs. on top of this, they could not guarantee that i would be able to leave with contacts in so how is that a “fitting”? i began to leave because i did not want to pay $90 for something that would be $10 at any other eye doctor, but i came back in because i really just needed an updated prescription. i came back into the store ~10 seconds after leaving and was told that since i had left there was no longer a “slot” for my exam that i had already started. there was no one else waiting. high recommend you go anywhere else.
Response from LensCrafters
August 19, 2024
Thank you for your review. We are sorry to hear that your experience at LensCrafters did not meet your expectations. We strive to provide the best customer service in the industry. Please go to http://ms.spr.ly/6262lvVup so we can work to correct this issue for you.
Chelsea E. Biggs
August 18, 2024
5.0/5
Luchana provided 10/10 service!
Response from LensCrafters
August 19, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Raj Patel
August 16, 2024
5.0/5
Jennifer Cooper she answered all my question. I bought a two pair instead of one thank you very much for your help!!
Response from LensCrafters
August 17, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
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Josiah Spivey
August 10, 2024
5.0/5
Response from LensCrafters
August 11, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
D T
August 03, 2024
5.0/5
Excellent customer service from the time we walked in to the time we left. Very enjoyable experience. Thank you
Response from LensCrafters
August 04, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
  • ...

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