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New Towne Mall

11:00 AM - 7:00 PM 11:00 AM - 7:00 PM 11:00 AM - 7:00 PM 11:00 AM - 7:00 PM 11:00 AM - 7:00 PM 11:00 AM - 7:00 PM 11:00 AM - 7:00 PM
4.0 out of 5.0
Rating 4.0
(6 Reviews)

Upcoming Eye Exam Appointments

    SCHEDULE AN EYE EXAM
    Or call

    Store information

    400 Mill Avenue
    #329
    New Philadelphia, OH 44663
    US
    Phone:

    Store hours

    Day of the WeekHours
    Monday11:00 AM - 7:00 PM
    Tuesday11:00 AM - 7:00 PM
    Wednesday11:00 AM - 7:00 PM
    Thursday11:00 AM - 7:00 PM
    Friday11:00 AM - 7:00 PM
    Saturday11:00 AM - 7:00 PM
    Sunday11:00 AM - 7:00 PM

    Doctors at this store

    profile photo of Dr. Maggie Herman, O.D.

    Dr. Maggie Herman, O.D.

    Independent Doctor of Optometry

    See more details
    10:00 AM - 6:00 PMClosed Today Closed Today Closed Today Closed Today Closed Today 12:00 PM - 4:00 PM
    More doctors

    VISION INSURANCE AT LENSCRAFTERS

    The destination for vision insurance members. Many insurance plans accepted.
    Call us at (330) 339-8787 to learn more.

    • Aetna Vision Insurance
    • EyeMed Vision Insurance
    • Humana Vision Insurance

    … AND MANY MORE

    Check Eligibility Online

    Shop at This Location

    • eyeglasses

      GREAT VALUE PACKAGE

      NOW INCLUDES BLUE IQ™ CLEAR LENSES
      Complete pair (frame + lenses) starting at $99 Single Vision & $169 Progressive

      $0 Out-of-Pocket with Vision Insurance

      Includes any LensCrafters Collection, Armani Exchange or Sferoflex frame with your choice of select clear or sun lenses

    • Woman in cheetah print shirt holding prescription eyeglasses

      Eyeglasses

      See in style with prescription lenses for a tailor made experience and complete vision solutions.

    • Designer sunglasses hanging in woman's pocket

      Sunglasses

      Find designer sunglasses that'll keep you stylish and protected from the sun's rays. Buy sunglasses online or in-store that work perfectly with your personality and lifestyle.

    OUR DESIGNER BRANDS

    • Ray-Ban
    • Oakley
    • Burberry
    • Michael Kors
    • Prada
    • Versace
    DISCOVER ALL

    KNOW BEFORE YOU GO

    • Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

    • A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.

    • A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today.

    • An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.

    • You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.

    About Lenscrafters New Towne Mall

    With a mission of helping people look and see their best, your New Philadelphia LensCrafters has a passion for eyes. LensCrafters located at 400 Mill Avenue offers the best selection of the latest trends in eyewear from leading designer brands. Associates at LensCrafters are trained to provide you with personalized eye health service throughout your experience. Eye exams are available from Independent Doctors of Optometry at or next to LensCrafters in most states.

    Recent Reviews for Lenscrafters New Philadelphia, OH

    4.0 out of 5.0
    Rating 4.0
    (6 Reviews)
    • 5 out of 5.0
      Rating 5.0
      Great customer service
      Response from LensCrafters New Philadelphia, OH
      Hi Susan! Thank you for your review! We strive to deliver the best customer service in the industry. We hope to see you again.
    • 3 out of 5.0
      Rating 3.0
      Disappointing experience. After going back several times for adjustments they finally realized my prescription wasn’t in properly. Also the receipt was very hard to understand the breakdown after insurance paid. I still feel I was overcharged.
      Response from LensCrafters New Philadelphia, OH
      Hi Jill, thank you for your review. We are sorry to hear about your experience. We aim to consistently meet and surpass customers' expectations. Please go to bit.ly/LC-LUX so we can follow up with you directly.
    • 5 out of 5.0
      Rating 5.0
      April was fantastic with all of her help! I was there on a to pick up my glasses that came in before they said which was fantastic and they were busy with customers with minimal staff. I had to wait longer than I wanted but other than that I'll will most definitely go back!
      Response from LensCrafters New Philadelphia, OH
      Hi Trish! Thank you for your review. We are excited to hear April was able to help make your experience at LensCrafters a great one. We look forward to seeing you again!
    • 1 out of 5.0
      Rating 1.0
      I am not happy with my glasses. I am having double vision and was afraid that the prescription in the glasses would not help me. I was told that it would help but to give it a week. They did not work and was not what I needed. It was a waste of a $100
      Response from LensCrafters New Philadelphia, OH
      Hi Melody, thanks for your review. We are sorry to hear about your glasses. Customers satisfaction is important to us. Please go to https://bit.ly/LC-LUX so we can follow up with you directly.
    • 5 out of 5.0
      Rating 5.0
      Very good, very friendly ,highly recommend
      Response from LensCrafters New Philadelphia, OH
      Hi Greg! Thank you for your feedback! We look forward to serving you again!

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