Eastgate Plaza

The store is clean and the staff is very efficient. I had the pleasure of dealing with Greg Griffo today and I’d give the overall experience 10 out of 10 would recommend!

Great team friendly fast and the Dr was outstanding gave some great information and he was very knowledge and I was able to get all my questions answers

eye glass fitting was very carefully done, everyone was polite and considerate, all insurnace details well explained.

They absolutely saved me with getting me in at the Transit road location for an eye exam for a new employer. I will always be grateful and recommend this location to everyone I know.

This is by far my favorite Lenscrafters, the Staff is always happy to help you. they make feel like family. they have a huge selection and store is clean.

The doctor was great. He understood my issue and explained it thoroughly. I felt very comfortable making a decision about my eye health after the exam. BUT, I went to Lenscrafters because I thought they made the glasses there same day. Without that feature, they are just another eye doctor and there are multiple around the area and closer to my home. I'm not sure I would go out of my way to go to one now that I have to wait just as long to get my glasses. There is no competitive advantage. And they were out of network for my insurance.

It’s a great to walk in to a very pleasurable atmosphere that LensCrafters provides to their patient/customers. I could not say enough good things about Dr. Morrealle. He is very thorough with the examination and he takes the time to explain his findings and recommendations. Thank you Dr. Morreale for being a conscientious doctor!

Had to change over my daughter’s glasses and the technician put the lenses in upside down. Had to go to a different optometrist to get them fixed a week later. Also had to get my frames fitted they were bent at the nosepiece and they adjusted the stems and sent me on my way with crooked glasses. Had to go to another optometrist again to get them corrected.

Great location! Extremely great experience at this location. Optometrist was very knowledgeable and thorough. Large assortment of frames a bit overwhelming but staff helped out a lot sorted them out. Helped with which frames and lenses worked out best with my insurance.

Patty Regan and her staff at the Transit Rd location are fantastic! They go above and beyond for their customers. Highly recommend.

Excellent service and excellent advice! Everyone helping me got me out in less than 20 minutes and everyone working there was so incredibly kind! Would definitely recommend going here to get an eye exam, as well as going to pick out a pair of glasses! Such a wonderful selection of glasses with such kind optometrists and workers!

Walked in asking for repair. In and out extremely quick. Great service

Amazing helpful staff!

I was a walk in and I was able to get an appointment 20 minutes later. The young lady that did my pre exam was very nice. I don't know her name. Dr. Mark Morreale was very nice and informative. Mikael helped me pick out my frames. She was very patient and helpful.

Excellent customer service I had an issue with the contact lenses I purchased they were defective lenses well atleast half of them an the woman that helped me did everything in her power to make sure I got the best result I could Givin the circumstance I love lenscrafters and would never go anywhere else thank you a thousand times!

I went to have a screw replaced on my glasses, and the technician snapped my glasses frame. Then put my lenses in an ugly, cheap frame and said that's all he could do for me. Still in disbelief that this happened and really sad about my experience here.

Went in to get my glasses repaired. She did a great job. I’m not even a customer of their, glasses just broke a few days ago and I didn’t have a chance to go to my own place and they were very friendly and helpful and it was repaired in just about 10 minutes. No charge. Great place thank you again

We had such a good experience in this store buying glasses and sunglasses. Rawan was amazing helping too! We would definitely like to have her help us again in the future!

I have a problem with store manager Patricia Regan and her employee Bashir and Mikaela and Greg I'm a paying customer I feel they are being racists and unfair towards me I return glasses cause I feel they keep using the wrong prescription on purpose and I know exactly what the prescription I provided looks like on frames something have to be investigate please 🙏

Fantabulous! Everyone was extremely knowledgeable, helpful, friendly and enjoyable to talk to.

Excellent customer service

Excellent customer service. The staff was extremely helpful and cared about my vision needs. Knowledgeable staff directed me into exactly what I needed to help my eyesight be the best it can be.

The staff was friendly, but I would not recommend this place. I was surprised to find out that basic lenses for a minor astigmatism between 0.5 to 0.75 D would cost over $300 without the frame. This made my visit quite disappointing, and I decided not to purchase glasses. I do not recommend this place if you are looking for reasonable pricing.

The store was clean and bright and everyone was friendly. My appointment began on time, and following the exam, the optician I worked with was very helpful. Great selection of frames.

Super Awesome!!! Professional and efficient. Great experience!!!

Friendly, inquisitive, thoughtful and very thorough with regard to my eye health and overall health and how they tie together. Thank you.

Patty and all the staff are fantastic and great to deal with. Everyone is soo friendly and I highly recommend LensCrafters on transit 👍

Everything was perfect at LenCrafters. I was in there a fair amount of time. The staff was awesome and so was my eye doctor. This is the second time I seen him and he has been consistent and very kind. He also explained everything to me with options. It was awesome for an eye exam!

I came in to get my glasses adjusted as they were off center and the gentleman who helped me did a great job and was extremely friendly. A+

Javad helped me find the perfect pair of eye glasses. He was extremely knowledgeable and professional.

First let me say if I could give more than 5 stars I would. Today I was at the Transit Rd location with a problem after cataract surgery . Rachel and Nada were so kind ,professional and helpful . They immediately handled my problem and gained a customer for life.If you need glasses this is the place to go.

Neda was absolutely Amazing!! She was very personable and knowledgeable . I will definitely send friends to Lens Crafters.

Greg Griffo repaired my wife's glasses when no one else could for no charge. He is the best and incredibly courteous.

I’ve always been treated very well at this LensCrafters. All of the staff are very pleasant and helpful. I would highly recommend this service.

Very helpful

Nedda was excellent, very knowledgeable and friendly! She is a definite asset to your office.

Very friendly and professional. Many great frames to choose from

Welcoming,good customer service and have a pretty large variety of eyeglasses (stylish) to select from. This was our second time shopping with LensCrafters. Different location from our first visit, but satisfied both times. My daughter loves her new eyes 🤓

Dr. Morreale was great, he explained everything clearly. I will definitely be back. Everyone was helpful, the check in process was easy and there was no pressure to purchase glasses that same day.

Treated very good. Knowledgeable and Helpful

Everything went great

Friendly and very helpful staff. Dr. Mark Morreale is friendly, professional and extremely knowledgeable and goes out of his way to be sure you understand the exam and any findings. I highly recommend this LensCrafters location, staff and doctor.

Outstanding! I arrived from out of town with 2 sets of lenses I didn't buy there. They were so nice to put them in the frames for no charge. Nice people, and I'll go there when needing my next pair of glasses.

My wife needed a measurement for her eyes and Nena was able to do the measurement quickly without an appointment which, was very helpful! Thank you also to the front desk staff member who helped my wife’s request to be fulfilled!

Very welcoming! Greg took the time to look through every single drawer to find glasses similar to mine due to the fact mine aren't made anymore. He came to me with at least 6 different pairs!! We ended up finding ones I liked, too! I had an extremely pleasant experience here. -- Also, Greg helped me find incredible discounts! Thank you, Greg and the rest of the LensCrafters staff! 😁