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LensCrafters
Crossgates Mall

10:00 AM - 9:30 PM 10:00 AM - 9:30 PM 10:00 AM - 9:30 PM 10:00 AM - 9:30 PM 10:00 AM - 9:30 PM 10:00 AM - 9:30 PM 11:00 AM - 6:00 PM
2.7 out of 5
Rating 2.7
(4 Reviews)
1 Crossgates Mall Road
L104
Albany, NY 12203
US
Main Number

Retail Hours

Day of the WeekHours
Monday10:00 AM - 9:30 PM
Tuesday10:00 AM - 9:30 PM
Wednesday10:00 AM - 9:30 PM
Thursday10:00 AM - 9:30 PM
Friday10:00 AM - 9:30 PM
Saturday10:00 AM - 9:30 PM
Sunday11:00 AM - 6:00 PM

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LensCrafters Eyewear

Browse our selection of designer eyeglasses and sunglasses today.
Coach
HC6040
Shop Glasses
Ray-Ban
RB2132 52 New Wayfarer
Shop Sunglasses
Ray-Ban Jr
RY1530
Shop Kids Eyewear

Top Brands At
LensCrafters Albany, NY

Armani Exchange
Brooks Brothers
Burberry
Coach
DKNY
Dolce & Gabbana
Michael Kors
Oakley
Polo
Prada
Ralph
Ralph Lauren
Ray-Ban
Sferoflex
Tiffany & Co.
Tory Burch
Versace
Vogue

About LensCrafters Albany, NY

With a mission of helping people look and see their best, your Albany LensCrafters has a passion for eyes. LensCrafters located at 1 Crossgates Mall Road offers the best selection of the latest trends in eyewear from leading designer brands. Associates at LensCrafters are trained to provide you with personalized eye health service throughout your experience. Eye exams are available from Independent Doctors of Optometry at or next to LensCrafters in most states.

Recent Reviews forLensCrafters Albany, NY

2.7 out of 5
Rating 2.7
(4 Reviews)
  • 1 out of 5
    Rating 1.0
    While the staff was friendly, they were not helpful at all. My husband asked where the large frames were and she just pointed. They did not spend any time with us picking out frames or offering suggestions. Had they offered any form of customer service, we both would have bought 2 pairs of glasses but just purchased the one. When I returned to pick up the glasses the girl at the front desk just said ‘go to the back desk’ and pointed without even looking up. I doubt we’ll be back.
    Response from LensCrafters Albany, NY
    Hi Dawn, thanks for your review. We value you as a customer and are very disappointed by the way you were served by our staff. We strive to provide the best customer service in the industry. Please go to https://bit.ly/LC-LUX so we can follow up with you directly.
  • 5 out of 5
    Rating 5.0
    Great service, good people to work with it
    Steve manager is the Best!!!
    Response from LensCrafters Albany, NY
    Awesome to hear! We appreciate your review and hope to see you again!
  • 4 out of 5
    Rating 4.0
    Love my new glasses but very pricey even after my insurance coverage!
    Response from LensCrafters Albany, NY
    Hi Sue! Thank you for your positive feedback! We are happy to hear you love your new glasses. We look forward to serving you again!
  • 1 out of 5
    Rating 1.0
    I am very disappointed in my glasses. They don’t feel as though they are new glasses and also they are very loose.
    Response from LensCrafters Albany, NY
    Hi Sidney, thank you for your review. We strive to provide the best customer service in the industry and are sorry to hear about your glasses. Please go to bit.ly/LC-Support so we can follow up with you directly to resolve the matter.

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Albany, NY 12205
US
Today's Hours:
10:00 AM - 9:30 PM 10:00 AM - 9:30 PM 10:00 AM - 9:30 PM 10:00 AM - 9:30 PM 10:00 AM - 9:30 PM 10:00 AM - 9:30 PM 11:00 AM - 6:00 PM
{distanceKilometers: 3.788857188267339, distanceMiles: 2.354285979930865}
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10:00 AM - 9:00 PM 9:00 AM - 9:00 PM 9:00 AM - 9:00 PM 10:00 AM - 9:00 PM 10:00 AM - 9:00 PM 10:00 AM - 9:00 PM 11:00 AM - 6:00 PM
{distanceKilometers: 46.93504922556376, distanceMiles: 29.164078472337778}