<script type="application/ld+json">{"@context":"http://schema.org","@type":"SpecialAnnouncement","name":"YOUR EYES FIRST","text":"New Styles have just arrived! Visit us for your personalized eyecare experience and find your perfect look! <b>Get 50% off lenses with frame purchase.</b> Schedule your eye exam now. We accept most vision insurance plans, including: Aetna, EyeMed, Humana, United Healthcare Vision, Davis Vision by Versant Health and many more. At LensCrafters all prescriptions are welcome!","category":"https://www.wikidata.org/wiki/Q81068910"}</script><script type="application/ld+json">[{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Sofiya Chudnovskiy"},"datePublished":"2025-02-14T02:03:36.158Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Fun!!!!!! Loved it! ‘mazing service. Loved the recommendations on the glasses. Got amazing ones and with the help of the attendant. Very fun active and slayyyyy! Totally loved it! Will remember this moment every time I put on my glasses! Talked a lot and found lots of things I like. Deserves 5 stars!!!!!","comment":{"@type":"Comment","name":"","datePublished":"2025-02-15T01:48:06.83Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Xiomara Palacio"},"datePublished":"2025-02-10T01:48:45.003Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2025-02-11T01:30:08.664Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Suha Sheikh"},"datePublished":"2024-12-31T23:34:57.255Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Had a great experience here. Ranaka was very kind in helping me choose frames. She took her time and was patient with all of my questions. Very knowledgeable with the different styles of glasses. I'm glad I came to this location!","comment":{"@type":"Comment","name":"","datePublished":"2025-01-01T12:03:10.938Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Kim Ferris"},"datePublished":"2024-12-30T13:58:36.281Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Helpful and knowledgeable sales associate. Did not rush us through the process. Very customer service forward.","comment":{"@type":"Comment","name":"","datePublished":"2024-12-31T02:47:49.142Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Patrick"},"datePublished":"2024-11-04T23:51:56.241Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Carlos was a pleasure. Efficient knowledgeable and informed in store policy. Asset to your company.","comment":{"@type":"Comment","name":"","datePublished":"2024-11-05T21:48:38.874Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"J Lis"},"datePublished":"2024-10-29T19:11:32.935Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Raul was very professional knowledgeable helpful and friendly.","comment":{"@type":"Comment","name":"","datePublished":"2024-11-04T20:02:11.128Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Ricky Martinez"},"datePublished":"2024-10-17T01:06:53.491Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Absolutely the best LensCrafters I have ever come across and I’ve been wearing eyeglasses since I was 5 years old! I was visiting NYC from Chicago for the weekend and unfortunately I broke my frames while playing videos games at an arcade. I was able to find the exact frames at the LensCrafters inside Macys thanks to Johanna’s help. Unfortunately she was unable to get the lenses into the frame although she gave it her best effort. She could see that I was in a dire situation as I am almost blind without my glasses, lol, so she called in backup. Phil drove from his home 30 minutes away to help get the lenses into the frames. He was able to pop them in within minutes! I cannot express how grateful I am to both of them for helping me out. My trip to NYC would have been ruined had it not been for them! If I could give them a 100 star review I would!! Thank you both!","comment":{"@type":"Comment","name":"","datePublished":"2024-10-21T20:18:38.93Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Maureen Miller"},"datePublished":"2024-09-26T18:06:42.129Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I worked with Johanna at LensCrafters in Macy’s at the Willowbrook mall. She was very attentive, listened to my needs and offered many options for glasses. She provided great information about lenses & frames and offered many options regarding pricing. She made the experience easy and enjoyable. I highly recommend everyone to work with her for whatever your optical needs may be. Maureen M.","comment":{"@type":"Comment","name":"","datePublished":"2024-10-01T20:52:00.236Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"ece ozturk"},"datePublished":"2024-08-26T16:25:31.802Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I had a great experience at this store, the employee Ranaka was very helpful and professional. When I was unsure about about glasses, she guided me in finding the perfect ones! Great workers and good atmosphere.","comment":{"@type":"Comment","name":"","datePublished":"2024-08-27T01:52:09.684Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Paula Santiago"},"datePublished":"2024-07-23T00:00:37.421Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Más o menos lo que no me gusta es que no te dejas. Escoger al paso lo que en verdad te puede quedar bien y el señor que trabaja no es nada de verdad profesional trata con prisa a la gente tengo que saber que lentes me voy a colocar en mi rostros no te dejas mirar bien tranquilo","comment":{"@type":"Comment","name":"","datePublished":"2024-07-24T00:31:38.259Z","text":"Thank you for your review. We are sorry to hear that your experience at LensCrafters did not meet your expectations. We strive to provide the best customer service in the industry. Please go to http://ms.spr.ly/6260lnr7O so we can work to correct this issue for you."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"VynilRob"},"datePublished":"2023-12-13T23:20:38.781Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Anthony Buono"},"datePublished":"2023-05-28T21:20:30.426Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2023-06-02T13:40:42.166Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Justin Guzman"},"datePublished":"2023-04-08T16:38:33.753Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Jennifer and the staff were all very knowledgeable and friendly. Will definitely be going back for all my glasses from now on.","comment":{"@type":"Comment","name":"","datePublished":"2023-04-12T19:08:42.165Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Diana Navarro"},"datePublished":"2023-04-01T18:45:22.27Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great customer service","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Hussam Shishani"},"datePublished":"2023-02-05T01:20:11.714Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very good customer service, and they were very professional.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Ryan Shiwbaran"},"datePublished":"2023-01-26T23:43:56.221Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Went here for the first time and I was serviced right away. Associates were friendly and the store was clean. I was able to find a nice pair of Burberry frames.","comment":{"@type":"Comment","name":"","datePublished":"2023-02-01T16:17:12.074Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Beth Wozniak"},"datePublished":"2023-01-26T18:36:02.056Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Excellent service. Kind and courteous.","comment":{"@type":"Comment","name":"","datePublished":"2023-01-31T18:48:08.277Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Jonas Lefkowitch"},"datePublished":"2022-12-23T22:36:31.746Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The manager was helpful and pleasant to deal with. He made every step of my shopping experience a breeze. He answered all my questions with precision and candor, and presented my options clearly.","comment":{"@type":"Comment","name":"","datePublished":"2022-12-29T15:53:36.995Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Caroline Ziemiak"},"datePublished":"2022-12-14T02:25:13.246Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Mr. Philip Rodano fitted my mother for appropriate glasses and completed the order of prescription lenses and frames. He was extremely professional and kind and we really enjoyed our experience. He made it extremely easy for us to purchase glasses through lens crafters. We really appreciate his assistance and expertise!","comment":{"@type":"Comment","name":"","datePublished":"2022-12-19T20:21:17.953Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!\n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Vanessa Mz"},"datePublished":"2022-12-12T20:12:50.264Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-12-16T21:45:40.284Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Lisa Caruso"},"datePublished":"2022-11-19T23:51:16.442Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Excellent Job","comment":{"@type":"Comment","name":"","datePublished":"2022-11-25T19:58:21.752Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!\n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Edilson Torres"},"datePublished":"2022-11-05T18:16:38.953Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-11-08T21:49:35.74Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!\n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Pablo Melendez"},"datePublished":"2022-10-24T05:37:05.784Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Hannah was very helpful and nice, and patient decent selection of glasses too","comment":{"@type":"Comment","name":"","datePublished":"2022-10-27T14:51:53.989Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"mark sudol"},"datePublished":"2022-08-12T21:12:14.113Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"We came in with broken glasses Johanna helped us thank you so much😊 EXCELLENT SERVICE decently will be back!!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Laurie Natale"},"datePublished":"2022-08-10T16:15:23.909Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Phil was extremely helpful!!! He took time to fix my sunglasses and did a great job.","comment":{"@type":"Comment","name":"","datePublished":"2022-08-12T17:01:29.955Z","text":"Hi! Thank you so much for your review. We are excited to hear Phil was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"David Ring"},"datePublished":"2022-08-02T21:53:38.425Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Excellent customer service, helped out with the protection plan","comment":{"@type":"Comment","name":"","datePublished":"2022-08-03T14:58:27.131Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Joe Garces"},"datePublished":"2022-08-02T19:24:34.94Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great service the nicest people","comment":{"@type":"Comment","name":"","datePublished":"2022-08-03T18:47:21.388Z","text":"Awesome to hear! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Kalsey"},"datePublished":"2022-08-02T02:28:05.986Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Incredible service! The employees go out of their way to help you and explain very well.","comment":{"@type":"Comment","name":"","datePublished":"2022-08-02T13:43:12.136Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Donna Moussa"},"datePublished":"2022-07-27T17:40:11.682Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"LensCrafters adjusted my glasses, had a great experience","comment":{"@type":"Comment","name":"","datePublished":"2022-07-28T19:56:15.611Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"John Trent"},"datePublished":"2022-05-07T17:22:11.437Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Phil was very professional he helped us with the coverage from the insurance he show me the frames which I chose a nice pair of gray frames and we upgraded to the transition lenses which was big savings I want to thank you Phil for going over the options with us plus taking the time to answer all the questions we had I recommend the store which is in Macys Wayne Willow brook mall.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Julie Joseph"},"datePublished":"2022-04-27T19:05:47.963Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great customer service!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Satoko Hirasawa"},"datePublished":"2022-04-02T19:47:48.189Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-04-08T19:03:10.477Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Shehary Khan"},"datePublished":"2022-03-25T18:06:40.843Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The associates and manager were great. They took care of me and spent ample time helping me pick the perfect glasses.","comment":{"@type":"Comment","name":"","datePublished":"2022-03-29T15:53:48.897Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Edna Perez"},"datePublished":"2022-03-24T22:02:16.956Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-03-25T16:50:58.446Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"GWEN FIELDS"},"datePublished":"2022-03-22T21:49:44.703Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-03-28T20:23:58.394Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Johnny Sierra"},"datePublished":"2022-02-12T21:23:34.934Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Mirabal S"},"datePublished":"2022-01-17T17:28:23.532Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I had such a great experience at LensCrafters at Macy's. Their team was so patient and helpful in helping my husband and I choose our glasses.\nThank you so much!","comment":{"@type":"Comment","name":"","datePublished":"2022-01-21T18:50:51.388Z","text":"Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Samiul Haque"},"datePublished":"2021-11-27T22:39:58.184Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-12-03T17:00:38.504Z","text":"Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Shaika Marcelin"},"datePublished":"2021-11-22T17:47:39.437Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Samantha Calderon"},"datePublished":"2021-11-13T17:25:37.186Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-11-17T21:33:44.936Z","text":"Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Yamilex Guaman"},"datePublished":"2021-10-16T02:36:00.332Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Philip was so nice helping me out with my glasses, educated me on additional services for my glasses. He also very sweet, would love to come back for his help if ever needed again","comment":{"@type":"Comment","name":"","datePublished":"2021-10-18T13:18:03.707Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Sayeed Hossain"},"datePublished":"2021-08-01T15:51:34.841Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Phillip the store manager was patient and helpful all the way and was professional throughout the whole transaction.","comment":{"@type":"Comment","name":"","datePublished":"2021-08-02T20:30:25.885Z","text":"Hi! Thank you so much for your review. We are excited to hear Phillip was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"D A"},"datePublished":"2021-07-24T17:11:15.514Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Excellent experience, Philip the store manager, was helpful in every way, and friendly. He took the time to explain everything and answered all our questions!!!","comment":{"@type":"Comment","name":"","datePublished":"2021-07-27T19:01:11.084Z","text":"Hi! Thank you so much for your review. We are excited to hear that Phillip was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Lizanne McNally"},"datePublished":"2021-07-10T21:49:20.448Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-07-13T14:48:38.852Z","text":"Great to hear! We appreciate your review and hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"David Craib"},"datePublished":"2021-03-27T18:55:30.01Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I was well taken care of and very friendly.","comment":{"@type":"Comment","name":"","datePublished":"2021-03-29T19:54:19.084Z","text":"Hello Donna, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Narvise Brown"},"datePublished":"2020-10-25T14:22:44.887Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The employee professionalism, awareness and Great effort To maintain and ensure cleanliness in light of COVID was outstanding!","comment":{"@type":"Comment","name":"","datePublished":"2020-10-26T15:00:32.05Z","text":"Hello Narvise, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Rayaan Al Shishani"},"datePublished":"2020-02-28T01:52:08.784Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Maggy Rosario"},"datePublished":"2017-07-28T01:52:53.333Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Horrible place don't go there please 😝","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Anisa Akinola"},"datePublished":"2017-07-08T02:51:51.53Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great value and amazing customer service. All of the staff members i encountered from the time of purchase to the time of pick up were extremely pleasant. I had an issue with my insurance and the store manager was very accommodating and she helped me resolved the issue right away without hesitation. She was very knowledgable and professional. Plus I LOVE my new eyeglasses!!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"David Ruffin"},"datePublished":"2016-11-16T22:16:21.937Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I went to LensCrafters on Saturday to get new glasses because mine were all beat up. The manager there Monica helped me pick out a new pair. She was so nice, honest, and helpful. They said my glasses would take a week but they were done in 3 days!! Overall I had an amazing experience and would definitely recommend this store to others.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}}]</script><script type="application/ld+json">[{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Sofiya Chudnovskiy"},"datePublished":"2025-02-14T02:03:36.158Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Fun!!!!!! Loved it! ‘mazing service. Loved the recommendations on the glasses. Got amazing ones and with the help of the attendant. Very fun active and slayyyyy! Totally loved it! Will remember this moment every time I put on my glasses! Talked a lot and found lots of things I like. Deserves 5 stars!!!!!","comment":{"@type":"Comment","name":"","datePublished":"2025-02-15T01:48:06.83Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Xiomara Palacio"},"datePublished":"2025-02-10T01:48:45.003Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2025-02-11T01:30:08.664Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Suha Sheikh"},"datePublished":"2024-12-31T23:34:57.255Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Had a great experience here. Ranaka was very kind in helping me choose frames. She took her time and was patient with all of my questions. Very knowledgeable with the different styles of glasses. I'm glad I came to this location!","comment":{"@type":"Comment","name":"","datePublished":"2025-01-01T12:03:10.938Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Kim Ferris"},"datePublished":"2024-12-30T13:58:36.281Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Helpful and knowledgeable sales associate. Did not rush us through the process. Very customer service forward.","comment":{"@type":"Comment","name":"","datePublished":"2024-12-31T02:47:49.142Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Patrick"},"datePublished":"2024-11-04T23:51:56.241Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Carlos was a pleasure. Efficient knowledgeable and informed in store policy. Asset to your company.","comment":{"@type":"Comment","name":"","datePublished":"2024-11-05T21:48:38.874Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"J Lis"},"datePublished":"2024-10-29T19:11:32.935Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Raul was very professional knowledgeable helpful and friendly.","comment":{"@type":"Comment","name":"","datePublished":"2024-11-04T20:02:11.128Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Ricky Martinez"},"datePublished":"2024-10-17T01:06:53.491Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Absolutely the best LensCrafters I have ever come across and I’ve been wearing eyeglasses since I was 5 years old! I was visiting NYC from Chicago for the weekend and unfortunately I broke my frames while playing videos games at an arcade. I was able to find the exact frames at the LensCrafters inside Macys thanks to Johanna’s help. Unfortunately she was unable to get the lenses into the frame although she gave it her best effort. She could see that I was in a dire situation as I am almost blind without my glasses, lol, so she called in backup. Phil drove from his home 30 minutes away to help get the lenses into the frames. He was able to pop them in within minutes! I cannot express how grateful I am to both of them for helping me out. My trip to NYC would have been ruined had it not been for them! If I could give them a 100 star review I would!! Thank you both!","comment":{"@type":"Comment","name":"","datePublished":"2024-10-21T20:18:38.93Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Maureen Miller"},"datePublished":"2024-09-26T18:06:42.129Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I worked with Johanna at LensCrafters in Macy’s at the Willowbrook mall. She was very attentive, listened to my needs and offered many options for glasses. She provided great information about lenses & frames and offered many options regarding pricing. She made the experience easy and enjoyable. I highly recommend everyone to work with her for whatever your optical needs may be. Maureen M.","comment":{"@type":"Comment","name":"","datePublished":"2024-10-01T20:52:00.236Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"ece ozturk"},"datePublished":"2024-08-26T16:25:31.802Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I had a great experience at this store, the employee Ranaka was very helpful and professional. When I was unsure about about glasses, she guided me in finding the perfect ones! Great workers and good atmosphere.","comment":{"@type":"Comment","name":"","datePublished":"2024-08-27T01:52:09.684Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Paula Santiago"},"datePublished":"2024-07-23T00:00:37.421Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Más o menos lo que no me gusta es que no te dejas. Escoger al paso lo que en verdad te puede quedar bien y el señor que trabaja no es nada de verdad profesional trata con prisa a la gente tengo que saber que lentes me voy a colocar en mi rostros no te dejas mirar bien tranquilo","comment":{"@type":"Comment","name":"","datePublished":"2024-07-24T00:31:38.259Z","text":"Thank you for your review. We are sorry to hear that your experience at LensCrafters did not meet your expectations. We strive to provide the best customer service in the industry. Please go to http://ms.spr.ly/6260lnr7O so we can work to correct this issue for you."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"VynilRob"},"datePublished":"2023-12-13T23:20:38.781Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Anthony Buono"},"datePublished":"2023-05-28T21:20:30.426Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2023-06-02T13:40:42.166Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Justin Guzman"},"datePublished":"2023-04-08T16:38:33.753Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Jennifer and the staff were all very knowledgeable and friendly. Will definitely be going back for all my glasses from now on.","comment":{"@type":"Comment","name":"","datePublished":"2023-04-12T19:08:42.165Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Diana Navarro"},"datePublished":"2023-04-01T18:45:22.27Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great customer service","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Hussam Shishani"},"datePublished":"2023-02-05T01:20:11.714Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very good customer service, and they were very professional.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Ryan Shiwbaran"},"datePublished":"2023-01-26T23:43:56.221Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Went here for the first time and I was serviced right away. Associates were friendly and the store was clean. I was able to find a nice pair of Burberry frames.","comment":{"@type":"Comment","name":"","datePublished":"2023-02-01T16:17:12.074Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Beth Wozniak"},"datePublished":"2023-01-26T18:36:02.056Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Excellent service. Kind and courteous.","comment":{"@type":"Comment","name":"","datePublished":"2023-01-31T18:48:08.277Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Jonas Lefkowitch"},"datePublished":"2022-12-23T22:36:31.746Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The manager was helpful and pleasant to deal with. He made every step of my shopping experience a breeze. He answered all my questions with precision and candor, and presented my options clearly.","comment":{"@type":"Comment","name":"","datePublished":"2022-12-29T15:53:36.995Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Caroline Ziemiak"},"datePublished":"2022-12-14T02:25:13.246Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Mr. Philip Rodano fitted my mother for appropriate glasses and completed the order of prescription lenses and frames. He was extremely professional and kind and we really enjoyed our experience. He made it extremely easy for us to purchase glasses through lens crafters. We really appreciate his assistance and expertise!","comment":{"@type":"Comment","name":"","datePublished":"2022-12-19T20:21:17.953Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!\n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Vanessa Mz"},"datePublished":"2022-12-12T20:12:50.264Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-12-16T21:45:40.284Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Lisa Caruso"},"datePublished":"2022-11-19T23:51:16.442Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Excellent Job","comment":{"@type":"Comment","name":"","datePublished":"2022-11-25T19:58:21.752Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!\n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Edilson Torres"},"datePublished":"2022-11-05T18:16:38.953Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-11-08T21:49:35.74Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!\n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Pablo Melendez"},"datePublished":"2022-10-24T05:37:05.784Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Hannah was very helpful and nice, and patient decent selection of glasses too","comment":{"@type":"Comment","name":"","datePublished":"2022-10-27T14:51:53.989Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"mark sudol"},"datePublished":"2022-08-12T21:12:14.113Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"We came in with broken glasses Johanna helped us thank you so much😊 EXCELLENT SERVICE decently will be back!!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Laurie Natale"},"datePublished":"2022-08-10T16:15:23.909Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Phil was extremely helpful!!! He took time to fix my sunglasses and did a great job.","comment":{"@type":"Comment","name":"","datePublished":"2022-08-12T17:01:29.955Z","text":"Hi! Thank you so much for your review. We are excited to hear Phil was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"David Ring"},"datePublished":"2022-08-02T21:53:38.425Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Excellent customer service, helped out with the protection plan","comment":{"@type":"Comment","name":"","datePublished":"2022-08-03T14:58:27.131Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Joe Garces"},"datePublished":"2022-08-02T19:24:34.94Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great service the nicest people","comment":{"@type":"Comment","name":"","datePublished":"2022-08-03T18:47:21.388Z","text":"Awesome to hear! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Kalsey"},"datePublished":"2022-08-02T02:28:05.986Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Incredible service! The employees go out of their way to help you and explain very well.","comment":{"@type":"Comment","name":"","datePublished":"2022-08-02T13:43:12.136Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Donna Moussa"},"datePublished":"2022-07-27T17:40:11.682Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"LensCrafters adjusted my glasses, had a great experience","comment":{"@type":"Comment","name":"","datePublished":"2022-07-28T19:56:15.611Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"John Trent"},"datePublished":"2022-05-07T17:22:11.437Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Phil was very professional he helped us with the coverage from the insurance he show me the frames which I chose a nice pair of gray frames and we upgraded to the transition lenses which was big savings I want to thank you Phil for going over the options with us plus taking the time to answer all the questions we had I recommend the store which is in Macys Wayne Willow brook mall.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Julie Joseph"},"datePublished":"2022-04-27T19:05:47.963Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great customer service!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Satoko Hirasawa"},"datePublished":"2022-04-02T19:47:48.189Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-04-08T19:03:10.477Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Shehary Khan"},"datePublished":"2022-03-25T18:06:40.843Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The associates and manager were great. They took care of me and spent ample time helping me pick the perfect glasses.","comment":{"@type":"Comment","name":"","datePublished":"2022-03-29T15:53:48.897Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Edna Perez"},"datePublished":"2022-03-24T22:02:16.956Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-03-25T16:50:58.446Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"GWEN FIELDS"},"datePublished":"2022-03-22T21:49:44.703Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-03-28T20:23:58.394Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Johnny Sierra"},"datePublished":"2022-02-12T21:23:34.934Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Mirabal S"},"datePublished":"2022-01-17T17:28:23.532Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I had such a great experience at LensCrafters at Macy's. Their team was so patient and helpful in helping my husband and I choose our glasses.\nThank you so much!","comment":{"@type":"Comment","name":"","datePublished":"2022-01-21T18:50:51.388Z","text":"Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Samiul Haque"},"datePublished":"2021-11-27T22:39:58.184Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-12-03T17:00:38.504Z","text":"Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Shaika Marcelin"},"datePublished":"2021-11-22T17:47:39.437Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Samantha Calderon"},"datePublished":"2021-11-13T17:25:37.186Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-11-17T21:33:44.936Z","text":"Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Yamilex Guaman"},"datePublished":"2021-10-16T02:36:00.332Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Philip was so nice helping me out with my glasses, educated me on additional services for my glasses. He also very sweet, would love to come back for his help if ever needed again","comment":{"@type":"Comment","name":"","datePublished":"2021-10-18T13:18:03.707Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Sayeed Hossain"},"datePublished":"2021-08-01T15:51:34.841Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Phillip the store manager was patient and helpful all the way and was professional throughout the whole transaction.","comment":{"@type":"Comment","name":"","datePublished":"2021-08-02T20:30:25.885Z","text":"Hi! Thank you so much for your review. We are excited to hear Phillip was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"D A"},"datePublished":"2021-07-24T17:11:15.514Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Excellent experience, Philip the store manager, was helpful in every way, and friendly. He took the time to explain everything and answered all our questions!!!","comment":{"@type":"Comment","name":"","datePublished":"2021-07-27T19:01:11.084Z","text":"Hi! Thank you so much for your review. We are excited to hear that Phillip was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Lizanne McNally"},"datePublished":"2021-07-10T21:49:20.448Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-07-13T14:48:38.852Z","text":"Great to hear! We appreciate your review and hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"David Craib"},"datePublished":"2021-03-27T18:55:30.01Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I was well taken care of and very friendly.","comment":{"@type":"Comment","name":"","datePublished":"2021-03-29T19:54:19.084Z","text":"Hello Donna, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Narvise Brown"},"datePublished":"2020-10-25T14:22:44.887Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The employee professionalism, awareness and Great effort To maintain and ensure cleanliness in light of COVID was outstanding!","comment":{"@type":"Comment","name":"","datePublished":"2020-10-26T15:00:32.05Z","text":"Hello Narvise, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Rayaan Al Shishani"},"datePublished":"2020-02-28T01:52:08.784Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Maggy Rosario"},"datePublished":"2017-07-28T01:52:53.333Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Horrible place don't go there please 😝","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Anisa Akinola"},"datePublished":"2017-07-08T02:51:51.53Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great value and amazing customer service. All of the staff members i encountered from the time of purchase to the time of pick up were extremely pleasant. I had an issue with my insurance and the store manager was very accommodating and she helped me resolved the issue right away without hesitation. She was very knowledgable and professional. Plus I LOVE my new eyeglasses!!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"David Ruffin"},"datePublished":"2016-11-16T22:16:21.937Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I went to LensCrafters on Saturday to get new glasses because mine were all beat up. The manager there Monica helped me pick out a new pair. She was so nice, honest, and helpful. They said my glasses would take a week but they were done in 3 days!! Overall I had an amazing experience and would definitely recommend this store to others.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}}]</script><script type="application/ld+json">{"@context":"http://schema.org","@type":"AggregateRating","itemReviewed":{"@type":"LocalBusiness","name":"Macy's - Willowbrook"},"ratingValue":"4.8 out of 5.0","reviewCount":46}</script>
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YOUR EYES FIRST
New Styles have just arrived! Visit us for your personalized eyecare experience and find your perfect look! Get 50% off lenses with frame purchase. Schedule your eye exam now. We accept most vision insurance plans, including: Aetna, EyeMed, Humana, United Healthcare Vision, Davis Vision by Versant Health and many more. At LensCrafters all prescriptions are welcome!

Macy's - Willowbrook

Open Today Until 9:00 PM
4.8 out of 5.0
(46 Google Reviews)
Find available eye exam appointments
And more appointments available
for you and your family
schedule now
Or call
(973) 785-0837

Store Information

100 Route 46 Located Inside Macys
Wayne, NJ 07470
Get Directions
Phone:(973) 785-0837

Store Hours

Monday10:00 AM - 9:00 PM
Tuesday10:00 AM - 9:00 PM
Wednesday10:00 AM - 9:00 PM
Thursday10:00 AM - 9:00 PM
Friday10:00 AM - 9:00 PM
Saturday10:00 AM - 9:00 PM
Sunday11:00 AM - 8:00 PM

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Heartland Eyecare-undefined

Heartland Eyecare

Independent Doctor of Optometry

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Find available eye exam appointments
And more appointments available
for you and your family
schedule now
Or call
(973) 785-0837

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Visit us at LensCrafters at Macy's 100 Route 46

100 Route 46 LensCrafters is dedicated to providing quality eyecare to ensure you always see your best. We offer comprehensive eye exams, a complete range of premium lens solutions and a wide assortment of designer brands including Prada, Versace, Dolce & Gabbana, Ray-Ban, Oakley, Persol and many more. We accept most vision insurance plans, including: Aetna, EyeMed, Humana, United Healthcare Vision, Davis Vision by Versant Health and many more. At LensCrafters all prescriptions are welcome!
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Google Reviews forLensCrafters at Macy's Wayne, NJ

4.84/5
(50 reviews)
Sofiya Chudnovskiy
February 14, 2025
5.0/5
Fun!!!!!! Loved it! ‘mazing service. Loved the recommendations on the glasses. Got amazing ones and with the help of the attendant. Very fun active and slayyyyy! Totally loved it! Will remember this moment every time I put on my glasses! Talked a lot and found lots of things I like. Deserves 5 stars!!!!!
Response from LensCrafters at Macy's
February 15, 2025
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Xiomara Palacio
February 10, 2025
5.0/5
Response from LensCrafters at Macy's
February 11, 2025
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Suha Sheikh
December 31, 2024
5.0/5
Had a great experience here. Ranaka was very kind in helping me choose frames. She took her time and was patient with all of my questions. Very knowledgeable with the different styles of glasses. I'm glad I came to this location!
Response from LensCrafters at Macy's
January 01, 2025
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
  • ...
Kim Ferris
December 30, 2024
5.0/5
Helpful and knowledgeable sales associate. Did not rush us through the process. Very customer service forward.
Response from LensCrafters at Macy's
December 31, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Patrick
November 04, 2024
5.0/5
Carlos was a pleasure. Efficient knowledgeable and informed in store policy. Asset to your company.
Response from LensCrafters at Macy's
November 05, 2024
Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  
J Lis
October 29, 2024
5.0/5
Raul was very professional knowledgeable helpful and friendly.
Response from LensCrafters at Macy's
November 04, 2024
Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  
  • ...
Ricky Martinez
October 17, 2024
5.0/5
Absolutely the best LensCrafters I have ever come across and I’ve been wearing eyeglasses since I was 5 years old! I was visiting NYC from Chicago for the weekend and unfortunately I broke my frames while playing videos games at an arcade. I was able to find the exact frames at the LensCrafters inside Macys thanks to Johanna’s help. Unfortunately she was unable to get the lenses into the frame although she gave it her best effort. She could see that I was in a dire situation as I am almost blind without my glasses, lol, so she called in backup. Phil drove from his home 30 minutes away to help get the lenses into the frames. He was able to pop them in within minutes! I cannot express how grateful I am to both of them for helping me out. My trip to NYC would have been ruined had it not been for them! If I could give them a 100 star review I would!! Thank you both!
Response from LensCrafters at Macy's
October 21, 2024
Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!
Maureen Miller
September 26, 2024
5.0/5
I worked with Johanna at LensCrafters in Macy’s at the Willowbrook mall. She was very attentive, listened to my needs and offered many options for glasses. She provided great information about lenses & frames and offered many options regarding pricing. She made the experience easy and enjoyable. I highly recommend everyone to work with her for whatever your optical needs may be. Maureen M.
Response from LensCrafters at Macy's
October 01, 2024
Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!
ece ozturk
August 26, 2024
5.0/5
I had a great experience at this store, the employee Ranaka was very helpful and professional. When I was unsure about about glasses, she guided me in finding the perfect ones! Great workers and good atmosphere.
Response from LensCrafters at Macy's
August 27, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
  • ...
Paula Santiago
July 23, 2024
1.0/5
Más o menos lo que no me gusta es que no te dejas. Escoger al paso lo que en verdad te puede quedar bien y el señor que trabaja no es nada de verdad profesional trata con prisa a la gente tengo que saber que lentes me voy a colocar en mi rostros no te dejas mirar bien tranquilo
Response from LensCrafters at Macy's
July 24, 2024
Thank you for your review. We are sorry to hear that your experience at LensCrafters did not meet your expectations. We strive to provide the best customer service in the industry. Please go to http://ms.spr.ly/6260lnr7O so we can work to correct this issue for you.
VynilRob
December 13, 2023
5.0/5
Anthony Buono
May 28, 2023
5.0/5
Response from LensCrafters at Macy's
June 02, 2023
Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!
  • ...
Justin Guzman
April 08, 2023
5.0/5
Jennifer and the staff were all very knowledgeable and friendly. Will definitely be going back for all my glasses from now on.
Response from LensCrafters at Macy's
April 12, 2023
Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!
Diana Navarro
April 01, 2023
5.0/5
Great customer service
Hussam Shishani
February 05, 2023
5.0/5
Very good customer service, and they were very professional.
  • ...
Ryan Shiwbaran
January 26, 2023
5.0/5
Went here for the first time and I was serviced right away. Associates were friendly and the store was clean. I was able to find a nice pair of Burberry frames.
Response from LensCrafters at Macy's
February 01, 2023
Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!
Beth Wozniak
January 26, 2023
5.0/5
Excellent service. Kind and courteous.
Response from LensCrafters at Macy's
January 31, 2023
Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!
Jonas Lefkowitch
December 23, 2022
5.0/5
The manager was helpful and pleasant to deal with. He made every step of my shopping experience a breeze. He answered all my questions with precision and candor, and presented my options clearly.
Response from LensCrafters at Macy's
December 29, 2022
Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!
  • ...
Caroline Ziemiak
December 14, 2022
5.0/5
Mr. Philip Rodano fitted my mother for appropriate glasses and completed the order of prescription lenses and frames. He was extremely professional and kind and we really enjoyed our experience. He made it extremely easy for us to purchase glasses through lens crafters. We really appreciate his assistance and expertise!
Response from LensCrafters at Macy's
December 19, 2022
Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!
Vanessa Mz
December 12, 2022
5.0/5
Response from LensCrafters at Macy's
December 16, 2022
Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!
Lisa Caruso
November 19, 2022
5.0/5
Excellent Job
Response from LensCrafters at Macy's
November 25, 2022
Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!
  • ...
Edilson Torres
November 05, 2022
5.0/5
Response from LensCrafters at Macy's
November 08, 2022
Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!
Pablo Melendez
October 24, 2022
5.0/5
Hannah was very helpful and nice, and patient decent selection of glasses too
Response from LensCrafters at Macy's
October 27, 2022
Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!
mark sudol
August 12, 2022
5.0/5
We came in with broken glasses Johanna helped us thank you so much😊 EXCELLENT SERVICE decently will be back!!
  • ...
Laurie Natale
August 10, 2022
5.0/5
Phil was extremely helpful!!! He took time to fix my sunglasses and did a great job.
Response from LensCrafters at Macy's
August 12, 2022
Hi! Thank you so much for your review. We are excited to hear Phil was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!
David Ring
August 02, 2022
5.0/5
Excellent customer service, helped out with the protection plan
Response from LensCrafters at Macy's
August 03, 2022
Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!
Joe Garces
August 02, 2022
5.0/5
Great service the nicest people
Response from LensCrafters at Macy's
August 03, 2022
Awesome to hear! We are happy to hear about your positive experience and look forward to serving you again!
  • ...
Kalsey
August 02, 2022
5.0/5
Incredible service! The employees go out of their way to help you and explain very well.
Response from LensCrafters at Macy's
August 02, 2022
Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!
Donna Moussa
July 27, 2022
5.0/5
LensCrafters adjusted my glasses, had a great experience
Response from LensCrafters at Macy's
July 28, 2022
Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again
John Trent
May 07, 2022
5.0/5
Phil was very professional he helped us with the coverage from the insurance he show me the frames which I chose a nice pair of gray frames and we upgraded to the transition lenses which was big savings I want to thank you Phil for going over the options with us plus taking the time to answer all the questions we had I recommend the store which is in Macys Wayne Willow brook mall.
  • ...
Julie Joseph
April 27, 2022
5.0/5
Great customer service!
Satoko Hirasawa
April 02, 2022
5.0/5
Response from LensCrafters at Macy's
April 08, 2022
Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!
Shehary Khan
March 25, 2022
5.0/5
The associates and manager were great. They took care of me and spent ample time helping me pick the perfect glasses.
Response from LensCrafters at Macy's
March 29, 2022
Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!
  • ...
Edna Perez
March 24, 2022
5.0/5
Response from LensCrafters at Macy's
March 25, 2022
Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!
GWEN FIELDS
March 22, 2022
5.0/5
Response from LensCrafters at Macy's
March 28, 2022
Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!
Johnny Sierra
February 12, 2022
5.0/5
  • ...
Mirabal S
January 17, 2022
5.0/5
I had such a great experience at LensCrafters at Macy's. Their team was so patient and helpful in helping my husband and I choose our glasses. Thank you so much!
Response from LensCrafters at Macy's
January 21, 2022
Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback.
Samiul Haque
November 27, 2021
5.0/5
Response from LensCrafters at Macy's
December 03, 2021
Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback.
Shaika Marcelin
November 22, 2021
5.0/5
  • ...
Samantha Calderon
November 13, 2021
5.0/5
Response from LensCrafters at Macy's
November 17, 2021
Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback.
Yamilex Guaman
October 16, 2021
5.0/5
Philip was so nice helping me out with my glasses, educated me on additional services for my glasses. He also very sweet, would love to come back for his help if ever needed again
Response from LensCrafters at Macy's
October 18, 2021
Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!
Sayeed Hossain
August 01, 2021
5.0/5
Phillip the store manager was patient and helpful all the way and was professional throughout the whole transaction.
Response from LensCrafters at Macy's
August 02, 2021
Hi! Thank you so much for your review. We are excited to hear Phillip was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!
  • ...
D A
July 24, 2021
5.0/5
Excellent experience, Philip the store manager, was helpful in every way, and friendly. He took the time to explain everything and answered all our questions!!!
Response from LensCrafters at Macy's
July 27, 2021
Hi! Thank you so much for your review. We are excited to hear that Phillip was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!
Lizanne McNally
July 10, 2021
5.0/5
Response from LensCrafters at Macy's
July 13, 2021
Great to hear! We appreciate your review and hope to see you again!
David Craib
March 27, 2021
5.0/5
I was well taken care of and very friendly.
Response from LensCrafters at Macy's
March 29, 2021
Hello Donna, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback.
  • ...
Narvise Brown
October 25, 2020
5.0/5
The employee professionalism, awareness and Great effort To maintain and ensure cleanliness in light of COVID was outstanding!
Response from LensCrafters at Macy's
October 26, 2020
Hello Narvise, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback.
Rayaan Al Shishani
February 28, 2020
5.0/5
Maggy Rosario
July 28, 2017
1.0/5
Horrible place don't go there please 😝
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Anisa Akinola
July 08, 2017
5.0/5
Great value and amazing customer service. All of the staff members i encountered from the time of purchase to the time of pick up were extremely pleasant. I had an issue with my insurance and the store manager was very accommodating and she helped me resolved the issue right away without hesitation. She was very knowledgable and professional. Plus I LOVE my new eyeglasses!!
David Ruffin
November 16, 2016
5.0/5
I went to LensCrafters on Saturday to get new glasses because mine were all beat up. The manager there Monica helped me pick out a new pair. She was so nice, honest, and helpful. They said my glasses would take a week but they were done in 3 days!! Overall I had an amazing experience and would definitely recommend this store to others.
  • ...

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