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LensCrafters
Streets At Southpoint

10:00 AM - 9:00 PM 10:00 AM - 9:00 PM 10:00 AM - 9:00 PM 10:00 AM - 9:00 PM 10:00 AM - 9:00 PM 10:00 AM - 9:00 PM 12:00 PM - 7:00 PM
3.0 out of 5
Rating 3.0
(2 Reviews)
6910 Fayetteville Rd
Ste 296
Durham, NC 27713
US
Main Number

Retail Hours

Day of the WeekHours
Monday10:00 AM - 9:00 PM
Tuesday10:00 AM - 9:00 PM
Wednesday10:00 AM - 9:00 PM
Thursday10:00 AM - 9:00 PM
Friday10:00 AM - 9:00 PM
Saturday10:00 AM - 9:00 PM
Sunday12:00 PM - 7:00 PM

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LensCrafters Eyewear

Browse our selection of designer eyeglasses and sunglasses today.
Coach
HC6040
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Ray-Ban
RB2132 52 New Wayfarer
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Ray-Ban Jr
RY1530
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Top Brands At
LensCrafters Durham, NC

Brooks Brothers
Bulgari
Burberry
Coach
Dolce & Gabbana
Giorgio Armani
Michael Kors
Miu Miu
Oakley
Persol
Polo
Prada
Ralph
Ralph Lauren
Ray-Ban
Tiffany & Co.
Tory Burch
Versace

About LensCrafters Durham, NC

With a mission of helping people look and see their best, your Durham LensCrafters has a passion for eyes. LensCrafters located at 6910 Fayetteville Rd offers the best selection of the latest trends in eyewear from leading designer brands. Associates at LensCrafters are trained to provide you with personalized eye health service throughout your experience. Eye exams are available from Independent Doctors of Optometry at or next to LensCrafters in most states.

Recent Reviews forLensCrafters Durham, NC

3.0 out of 5
Rating 3.0
(2 Reviews)
  • 5 out of 5
    Rating 5.0
    Dear LensCrafters:

    We live in Chapel Hill, NC and our LensCrafters store is located at the Southpoint Mall in Durham. My wife (Debbie), son (Brandon) and I shared a wonderful retail experience with Ms. Miia Shields who was employed there. Ultimately, Brandon and I purchased frames and lenses from her while Debbie bought contact lenses with the associated optometrist next door.

    As our story goes, while Brandon and Debbie received accurate eye examinations from an optometrist in Chapel Hill, my experience was not the same. After four eye examinations with the same optometrist beginning Jan. 8, 2019 with subsequent lense manufacture with each prescription, Ms. Shields was always courteous, friendly and professional, never once having lost her patience with the situation. She was solely interested in my receiving great lenses with an equally great lense prescription. It became obvious a different optometrist was necessary. In April, Dr. Cameron Clinard (Chapel Hill) provided an accurate prescription the first visit! So, one more lense manufacture was necessary. Again, Ms. Shields stayed with me, only interested in my receiving great frames and lenses. My particular glasses journey began with Ms. Shields January 14, 2019 and and ended a few days ago at her new store in Fayetteville, NC with my great frames and lenses. I am a perfectionist by nature and wished to purchase a new item when it is precision made such as glasses. Not a display frame.

    As a further note, while waiting our turn to see Ms. Shields during our visits to LensCrafters I viewed her consistent, high level of customer service with other customers. Same positive demeanor, caring attitude and professionalism. Her management skills were also displayed when she carefully answered questions from her associates who were serving other customers. Therefore, we could see she was obviously a person who cared about the quantity and quality of service she dispensed.

    My professional background was in bank administration and lasted 25 years. During that period of time, I saw possibly two individuals in management or staff who operated at the same level of performance as Ms. Shields. She is a rare combination of someone who possesses technical knowledge and who displays effective customer service.

    During my career, I would have to say Ms. Shields would be identified as one who would be on the fast track within a corporate environment. I would envision her to be an effective team player who is respected and well-liked by her fellow management as well as employees.

    My family and I truly appreciated Ms. Shields dedication to service in our behalf.

    Well done, Miia!

    Ward, Debbie and Brandon Willadsen
    June 5, 2019
  • 1 out of 5
    Rating 1.0
    Customer service was excellent but prices will keep me from returning. $800 dollars for one pair, insane!

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