<script type="application/ld+json">{"@context":"http://schema.org","@type":"SpecialAnnouncement","name":"YOUR EYES FIRST","text":"New Styles have just arrived! Visit us for your personalized eyecare experience and find your perfect look! <b>Get 50% off lenses with frame purchase.</b> Schedule your eye exam now. We accept most vision insurance plans, including: Aetna, EyeMed, Humana, United Healthcare Vision, Davis Vision by Versant Health and many more. At LensCrafters all prescriptions are welcome!","category":"https://www.wikidata.org/wiki/Q81068910"}</script><script type="application/ld+json">{"@context":"http://schema.org","@type":"AggregateRating","itemReviewed":{"@type":"LocalBusiness","name":"The Mall At Barnes Crossing"},"ratingValue":"4.6 out of 5.0","reviewCount":117}</script><script type="application/ld+json">[{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jasmine Wade"},"datePublished":"2025-02-23T21:09:21.438Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Justin was so helpful. Thank you do much","comment":{"@type":"Comment","name":"","datePublished":"2025-03-04T20:57:41.28Z","text":"Thank you for your review! \nWe are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. \nWe hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"kliff Bailey"},"datePublished":"2025-02-16T21:50:18.995Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Miranda was so helpful and patient with me. I really appreciate her understanding my concerns and working with me to resolve them.","comment":{"@type":"Comment","name":"","datePublished":"2025-02-17T06:43:47.965Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"andrew aldridge"},"datePublished":"2025-01-31T23:49:12.014Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Best place ever!!!!","comment":{"@type":"Comment","name":"","datePublished":"2025-02-01T08:00:38.121Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jadyn Raine"},"datePublished":"2025-01-31T01:13:19.043Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"love the staff here! Miranda is very helpful and sweet and Rachel is just the best (deserves a raise!!!) Very patient and knowledgeable. I’ve come back several times and will be back again!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Dakota Poole"},"datePublished":"2025-01-31T01:09:27.399Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"wonderful service! rachel and miranda were so polite and helpful!! will be back","comment":{"@type":"Comment","name":"","datePublished":"2025-02-01T01:25:39.487Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Nina Dawson"},"datePublished":"2025-01-25T01:04:10.599Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I’m very well satisfied with the service I received today. We were acknowledged and greeted as soon as we walked through the door. Miranda went above and beyond to make sure we were satisfied.","comment":{"@type":"Comment","name":"","datePublished":"2025-01-26T01:24:31.973Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"YouGotMe FuckedUp"},"datePublished":"2025-01-22T00:39:00.148Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great customer service.","comment":{"@type":"Comment","name":"","datePublished":"2025-01-23T01:19:47.232Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kareem Sanders"},"datePublished":"2025-01-07T22:23:13.237Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great atmosphere and environment. Love the ladies who helped me get my new specs 👓","comment":{"@type":"Comment","name":"","datePublished":"2025-01-08T06:49:29.911Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Michael Oneal"},"datePublished":"2025-01-05T20:11:36.529Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Miranda was awesome","comment":{"@type":"Comment","name":"","datePublished":"2025-01-06T05:25:01.75Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Tony Morgan"},"datePublished":"2024-12-18T17:57:14.166Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Miranda was great","comment":{"@type":"Comment","name":"","datePublished":"2024-12-19T02:33:34.774Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"thecodywest"},"datePublished":"2024-12-16T21:41:00.063Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Randy was very helpful, very informative and an all around great guy!","comment":{"@type":"Comment","name":"","datePublished":"2024-12-18T03:51:13.224Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Shorty Girl"},"datePublished":"2024-12-07T18:09:22.871Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Miranda was great","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Lawrence Mask"},"datePublished":"2024-12-05T23:08:14.485Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Very rude need new staff won’t be back","comment":{"@type":"Comment","name":"","datePublished":"2024-12-06T18:12:46.136Z","text":"Thank you for your review. We are sorry to hear that your experience at LensCrafters did not meet your expectations. We strive to provide the best customer service in the industry. Please go to https://luxotticacustomercare.com/lenscrafters/careformso we can work to correct this issue for you."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Tracy King"},"datePublished":"2024-11-14T02:40:45.045Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I had a great experience when I came here today. Rachel went out and beyond. Great customer service skills. She was so nice and sweet.","comment":{"@type":"Comment","name":"","datePublished":"2024-11-14T18:56:23.694Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ebony Bryant"},"datePublished":"2024-10-25T02:48:20.423Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-11-01T17:18:34.339Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Brittany Ford"},"datePublished":"2024-09-30T18:34:23.999Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-10-11T18:26:14.502Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"nika marble"},"datePublished":"2024-09-30T18:33:51.253Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-10-11T18:26:42.301Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Eileen Hunter"},"datePublished":"2024-09-26T20:39:10.025Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-10-02T19:18:57.804Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Antonyo Hunter"},"datePublished":"2024-09-26T20:38:34.239Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-10-02T19:19:16.943Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kilee Anderson"},"datePublished":"2024-09-24T18:48:39.886Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-09-27T18:34:53.382Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jonathan Burt"},"datePublished":"2024-09-23T22:22:21.84Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-09-24T18:28:36.729Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"HOOD FLOCKA"},"datePublished":"2024-09-20T17:48:08.337Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Went in for a replacement piece on my glasses and they were very fast and super helpful. Yall go see Maranda she’s the best!","comment":{"@type":"Comment","name":"","datePublished":"2024-09-25T19:17:08.726Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Willie Caldwell"},"datePublished":"2024-09-18T22:52:19.881Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Miranda was great","comment":{"@type":"Comment","name":"","datePublished":"2024-09-19T15:33:46.247Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Eli Basil"},"datePublished":"2024-09-17T16:50:43.28Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-09-23T20:51:09.026Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Grace Beck"},"datePublished":"2024-08-09T21:18:42.166Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Rachel and Miranda helped me today at the LensCrafters in Tupelo. They did a fantastic job helping me find my frames and picking out what I wanted included in my lenses! They were honest and told me which glasses best suited me and my personality (which places won’t do so I was shocked when I got the experience I did)! Rachel and Miranda made my shopping experience a great and easy time. I will be back to get glasses with them again for sure! They went above and beyond and found exactly what I wanted! 11/10!!","comment":{"@type":"Comment","name":"","datePublished":"2024-08-10T06:21:12.285Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Christina Henderson"},"datePublished":"2024-07-31T19:47:40.09Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Amazing service. Had my glasses ready in an hour!","comment":{"@type":"Comment","name":"","datePublished":"2024-08-01T04:56:19.903Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Shawn Dickey"},"datePublished":"2024-07-02T19:53:57.884Z","reviewRating":{"@type":"Rating","ratingValue":"4","bestRating":"5"},"reviewBody":"Extremely helpful and accommodating - butterfly doodle too.","comment":{"@type":"Comment","name":"","datePublished":"2024-07-03T03:40:19.148Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Terri Bell"},"datePublished":"2024-05-22T00:49:00.77Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The staff was so friendly and helpful. Prompt service. The place is clean and smells good. I will tell people about them.","comment":{"@type":"Comment","name":"","datePublished":"2024-05-23T01:00:25.845Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Tara Edmond"},"datePublished":"2024-05-19T19:32:22.543Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-05-20T03:50:32.756Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Bob Cloyde"},"datePublished":"2024-05-07T20:36:43.764Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"We are so grateful for the assistance we received! I would highly recommend using LensCrafters after our experience.","comment":{"@type":"Comment","name":"","datePublished":"2024-05-08T04:08:39.936Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Vanessa Joy Jose"},"datePublished":"2024-05-06T20:39:29.617Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-05-07T03:58:52.879Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Brian Ray"},"datePublished":"2024-04-23T05:04:29.443Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The staff at the eye exam were very friendly and helpful! The staff at LensCrafters were so nice and helpful too! Answered all my questions and explained everything!","comment":{"@type":"Comment","name":"","datePublished":"2024-04-24T01:01:41.449Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Melissa Lane"},"datePublished":"2024-04-22T17:42:16.572Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very helpful and knowledgeable staff. Will return.","comment":{"@type":"Comment","name":"","datePublished":"2024-04-23T02:59:54.079Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Matthew Griffin"},"datePublished":"2024-04-18T21:40:58.437Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"My wife and I are here now and we have purchased glasses. The associate, Rachel, has been the best and most helpful person we've ever experienced in a service type business. I would hope to be able to continue to do business with her and them for the rest of our lives.","comment":{"@type":"Comment","name":"","datePublished":"2024-04-19T05:47:15.616Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Patty McDaniel"},"datePublished":"2024-04-17T15:51:14.105Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"The older gentleman on the sales floor didn't know anything he was talking about. I'm an older retired lady and I know what my insurance pays...he needs more training. Not a people person at all...I'm going somewhere else.","comment":{"@type":"Comment","name":"","datePublished":"2024-04-18T01:46:28.298Z","text":"Thank you for your review. We are sorry to hear that your experience at LensCrafters did not meet your expectations. We strive to provide the best customer service in the industry. Please go to http://ms.spr.ly/6263YBhNH so we can work to correct this issue for you."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Dwyan Suggs"},"datePublished":"2024-04-08T14:50:16.309Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-04-09T01:30:31.198Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Thomas Roberts"},"datePublished":"2024-03-28T21:18:18.521Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Wonderful service and a very knowledgeable staff. Experience was great!","comment":{"@type":"Comment","name":"","datePublished":"2024-03-29T04:37:05.267Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Lisa Wright"},"datePublished":"2024-03-06T21:17:42.81Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Randy at the LensCrafters at Mall at Barnes Crossing in Tupelo helped me select two pairs of glasses and explained the differences in the transition and the radient - I never knew you could select green, brown, or gray on transition and have been going to LensCrafters for years in other states. No one ever explained all this to me.\n\nHe worked with my insurance and went over step by step with me everything along the way. Fantastic experience!!","comment":{"@type":"Comment","name":"","datePublished":"2024-03-07T05:29:52.681Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Denise Marble"},"datePublished":"2024-02-27T18:00:34.758Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great Customer Service!!","comment":{"@type":"Comment","name":"","datePublished":"2024-02-28T06:02:02.902Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Rachel Rich"},"datePublished":"2024-02-25T04:32:14.82Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-03-06T21:15:17.9Z","text":"Thanks for your review! We look forward to seeing you again! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"T. A. Maine"},"datePublished":"2024-02-24T22:08:43.75Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Outstanding service once again from Rachel! Knowledgeable, courteous and quick. Rachel has my highest recommendation for promotion and or bonus/raise.","comment":{"@type":"Comment","name":"","datePublished":"2024-02-25T04:20:30.113Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Derek Rizor"},"datePublished":"2024-02-23T22:20:34.416Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Highly recommend Tupelo Lenscrafters, very polite and helpful.","comment":{"@type":"Comment","name":"","datePublished":"2024-02-24T03:03:08.071Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Nikki Thomas"},"datePublished":"2024-02-11T18:45:18.611Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"*BUYER BEWARE*\nMy glasses took 3 weeks to come in and when they did, they were the wrong prescription!!!!\nI picked up my glasses and tried them on, immediately I told the girl at the counter that everything was blurry and that didn’t seem right. She looked at the prescription and told me that that was my prescription and to give my eyes time to get used to it. I took the glasses home where I compared my eyesight with the glasses I already had, the new glasses made everything blurry and gave me an immediate headache. The next day I took them to Eyemart to get a second opinion. They took the glasses and the prescription from the doctor and within 2 minutes they came back and said these lenses do not match your prescription. The axis numbers were switched which was why they were so blurry. I immediately took the glasses back to LensCrafters and returned them. When I told them the prescription was wrong, they did not care but thankfully they gave me my money back. I would never shop here again or recommend them to anyone. Not only did it take 3 WEEKS for my single lens prescription to come in but when I tried them on, THEY made me feel like I was crazy for questioning them!!!!","comment":{"@type":"Comment","name":"","datePublished":"2024-02-12T15:38:09.34Z","text":"Thank you for your review. We are sorry to hear your experience at LensCrafters did not meet your expectations. We strive to train our associates to be the best in the marketplace. Please go to http://ms.spr.ly/6262c8ECq so we can follow up and redirect your concern to appropriate person. "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"JoJo"},"datePublished":"2024-01-25T17:23:58.16Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very knowledgeable and helpful with my purchase. Great discounts also.","comment":{"@type":"Comment","name":"","datePublished":"2024-01-26T06:24:59.438Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Rodger Pratt"},"datePublished":"2024-01-10T17:45:35.27Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Miranda was awesome 😎","comment":{"@type":"Comment","name":"","datePublished":"2024-01-11T05:34:20.082Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Nick Shack"},"datePublished":"2024-01-09T17:46:51.11Z","reviewRating":{"@type":"Rating","ratingValue":"4","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-01-10T05:31:41.466Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Wayne Shaw"},"datePublished":"2024-01-06T21:37:05.533Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The Lenscrafters at the Mall at Barnes Crossing in Tupelo, MS, has a great selection of frames. The prices were on par with what I had seen elsewhere. Even better, though, was the incredible sales associates there. Rachel helped me, and she was friendly and informative and patient as I tried to select frames.","comment":{"@type":"Comment","name":"","datePublished":"2024-01-07T04:09:29.525Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Norbert Woods"},"datePublished":"2024-01-03T13:18:17.212Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great service!","comment":{"@type":"Comment","name":"","datePublished":"2024-01-04T07:29:37.172Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kelsey Long"},"datePublished":"2023-12-01T23:27:44.592Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Definitely enjoyed the visit getting my Versace glasses from this LensCrafters!","comment":{"@type":"Comment","name":"","datePublished":"2023-12-02T02:22:01.957Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ranasha White"},"datePublished":"2023-12-01T16:44:17.871Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2023-12-14T17:05:04.109Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"u5L"},"datePublished":"2023-11-11T00:25:56.756Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Emily is one of the absolute best people they’ve ever had to work at this establishment. If you can, please take the time of day to go and buy some glasses from this lovely lady. 10/10 do recommend","comment":{"@type":"Comment","name":"","datePublished":"2023-11-11T01:58:22.452Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Miranda McGory"},"datePublished":"2023-11-05T00:04:57.232Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Awesome!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Danette Higgins"},"datePublished":"2023-10-26T22:25:57.969Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Rachel & Randy are very knowledgeable and friendly. I highly recommend them to all my glasses-wearing family and friends.","comment":{"@type":"Comment","name":"","datePublished":"2023-10-27T14:21:06.236Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Rebecca Bolen"},"datePublished":"2023-10-20T16:21:41.9Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Rachel helped my daughter pick out glasses, this was her first pair! I couldn't be more pleased with the attention she paid to my daughter. They have a great selection of frames and were very knowledgeable about the lens as well!!!","comment":{"@type":"Comment","name":"","datePublished":"2023-10-21T06:47:05.37Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Rod Thompson"},"datePublished":"2023-10-09T19:45:53.151Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Miranda fix my glasses","comment":{"@type":"Comment","name":"","datePublished":"2023-12-13T16:58:01.828Z","text":"*Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Natasha Mcanally"},"datePublished":"2023-07-26T19:24:54.413Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2023-07-26T20:01:21.489Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Miranda McGory"},"datePublished":"2023-06-09T21:49:23.893Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Awesome Service :)","comment":{"@type":"Comment","name":"","datePublished":"2023-06-15T17:03:29.998Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Vincent Pacetti"},"datePublished":"2023-05-01T03:45:50.804Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2023-06-13T03:57:31.547Z","text":"Thank you for your review! We look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"David I Swims II"},"datePublished":"2023-04-29T00:34:37.637Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great service and friendly staff","comment":{"@type":"Comment","name":"","datePublished":"2023-06-09T01:17:08.74Z","text":"Great to hear! We appreciate your review and hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"James King"},"datePublished":"2023-04-20T17:07:01.592Z","reviewRating":{"@type":"Rating","ratingValue":"4","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2023-05-12T03:58:38.854Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Gary Brown"},"datePublished":"2023-04-03T21:11:16.518Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The staff is amazing. They are helpful without being pushy. My experience with the Tupelo store was the best eye glass purchasing experience I have ever had","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Teresa Hurt"},"datePublished":"2023-03-13T23:31:36.786Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Carrie Griffin"},"datePublished":"2023-03-08T18:55:54.484Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I had the most wonderful, warm visit. LensCrafters is my forever go to store.","comment":{"@type":"Comment","name":"","datePublished":"2023-03-13T20:54:23.484Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!\n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Belle Puckett"},"datePublished":"2023-03-01T01:20:19.235Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Tonia Coleman"},"datePublished":"2023-02-13T19:36:37.489Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The service was fast and easy. Great customer service and impeccable lense craftsmanship","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Joshua Smith"},"datePublished":"2023-02-13T17:43:28.675Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great selections and service. Randy took care of my needs. Ask for him and you’ll be in great hands!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Chris Gray"},"datePublished":"2023-02-04T01:43:43.841Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"When I walked in I was greeted by both workers.The lady was busy with a costumer so the gentleman introduced himself to me an asked what he could help me with I told him and he explained where the men glasses where an told me to take my time and he went over to enter my insurance info I didn't felt rushed and that's what I like after I found the pair I liked we sit down an he went over all my opinions. Randy was a great guy and I can't wait to visit him again he has a great personality and very knowledgeable.","comment":{"@type":"Comment","name":"","datePublished":"2023-02-06T14:11:06.186Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"demarco ewing"},"datePublished":"2023-01-29T22:54:32.008Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great customer service .. 🙏 if you need any help go to Randy he's the guy","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Rhonda Dawson"},"datePublished":"2023-01-29T03:18:34.337Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2023-02-03T18:25:16.347Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Lealue Cousin"},"datePublished":"2022-12-27T15:13:57.689Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-12-30T17:45:09.503Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Bishop Sanders"},"datePublished":"2022-11-01T23:42:34.895Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Extremely knowledgeable and professional","comment":{"@type":"Comment","name":"","datePublished":"2022-11-02T16:32:18.364Z","text":"Great to hear! We appreciate your review and hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Melanie Wood"},"datePublished":"2022-08-21T19:25:12.466Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great customer service. I had to return a pair of glasses and there was absolutely no hassle at all!","comment":{"@type":"Comment","name":"","datePublished":"2022-08-22T20:57:11.3Z","text":"Hi! Thank you so much for your positive review. We are happy we could help with your vision needs and look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Judy Compton"},"datePublished":"2022-08-06T15:41:06.778Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Purchased my eyeglasses here. Everyone EXTREMELY patient and VERY helpful. I had an issue with my glasses, and they very expediently assisted and rectified my problem. Kudos to Tupelo LensCrafters and their people!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Lynchelle King"},"datePublished":"2022-07-25T18:27:07.71Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-07-26T19:20:10.868Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Betty Lozano"},"datePublished":"2022-07-25T00:48:20.767Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Awesome service","comment":{"@type":"Comment","name":"","datePublished":"2022-07-25T14:06:37.211Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ron Savell"},"datePublished":"2022-07-09T21:27:51.307Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"My visit was great.. I called a few days prior just checking on stock of a particular RayBan model. Upon entering the store I was greeted immediately by Jennifer. Turns out she was the same person that had taken my call earlier in the week. She had tucked away those glasses for me and had them ready for me to try on. Jennifer took care to answer all my questions while I was in the store. Service like that is not common nowadays so it’s nice to deal with people like Jennifer. The store had a large selection of glasses to choose from and she was glad to assist me in finding everything I needed from entry into the store to the purchasing. Everything was explained well! Great Job Jennifer!!!","comment":{"@type":"Comment","name":"","datePublished":"2022-07-13T15:41:38.027Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Tonya McCaleb"},"datePublished":"2022-06-29T00:13:58.629Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Friendly and knowledgeable","comment":{"@type":"Comment","name":"","datePublished":"2022-06-29T15:11:31.27Z","text":"Thank you for your review. Our associates are some of the best around and we are always happy to hear our customers feel the same!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Summer Floyd"},"datePublished":"2022-05-21T18:03:51.204Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-05-26T16:40:04.542Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Mike Drewery"},"datePublished":"2022-03-27T20:57:43.326Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I have been going to LensCrafters in Tupelo for glasses for years. I always get great service and they are so helpful.","comment":{"@type":"Comment","name":"","datePublished":"2022-03-28T17:34:16.845Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Brandi Gardner"},"datePublished":"2022-03-15T20:13:45.73Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Wonderful customer service experience. Cheapest place we found to buy glasses!","comment":{"@type":"Comment","name":"","datePublished":"2022-03-18T19:24:37.12Z","text":"Thank you for your review. Our associates are some of the best around and we are always happy to hear our customers feel the same!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Heather Smith"},"datePublished":"2022-03-05T19:27:56.495Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Extremely happy with the service today! Both ladies helping me were very friendly and helpful! Will definitely recommend and most certainly be returning for any glasses needs I have in the future! Especially the Barnes Crossing Mall store in Tupelo, MS. Carly and Jennifer were awesome!!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Whitney Johnson"},"datePublished":"2022-02-22T02:12:35.584Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I can not remember the name of the associates that helped me, but they were very helpful and knowledgeable.","comment":{"@type":"Comment","name":"","datePublished":"2022-02-22T15:54:40.499Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kaci Cates"},"datePublished":"2022-01-31T18:41:21.065Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I always have the best experience here! Not only do they always take time to listen to my needs and wants, they also always help me get the most of my money! Today, they stopped what they were doing for my glasses “emergency” to help me out! Best place to go, BY FAR!","comment":{"@type":"Comment","name":"","datePublished":"2022-02-01T14:33:23.445Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Mei-Lynn Morris"},"datePublished":"2022-01-29T16:10:23.199Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great experience overall!! Very nice employees that made everything run smoothly and helped me find my perfect glasses. They even took my insurance which was awesome and made me save a lot of money! Will definitely recommend and be back :)","comment":{"@type":"Comment","name":"","datePublished":"2022-02-03T20:15:35.795Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ben Willard"},"datePublished":"2022-01-21T14:26:39.673Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-01-27T16:04:42.854Z","text":"Thank you for your review, all of our associates work diligently to provide a great experience! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kirk Caddell"},"datePublished":"2022-01-04T18:40:38.896Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Prompt and helpful service, great selection!","comment":{"@type":"Comment","name":"","datePublished":"2022-01-07T17:50:29.261Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Cary Clemmer"},"datePublished":"2021-12-12T23:17:00.43Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-12-13T17:04:46.495Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Rose Barefield"},"datePublished":"2021-12-01T22:50:57.277Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Shopping in LensCrafters of Tupelo, MS is always a pleasure. Randy Thomas and his staff members, Jennifer, Carlie, and Summer are super sweet and are always very professional. They all help with eyewear selections, fittings, and the entire process from start to finish and they welcome you back for adjustments anytime you need them. I’ve been a customer for well over 17 years and I simply say, LensCrafters of Tupelo, MS is the best place to shop for all of your eyewear needs. You will never be disappointed. Many thanks to Randy and his team!!!!","comment":{"@type":"Comment","name":"","datePublished":"2021-12-02T20:44:39.829Z","text":"Thank you so much for your review. Our team is some of the best around and we are always happy to hear our customers feel the same!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Rebecca Fox"},"datePublished":"2021-11-19T20:44:51.738Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-11-24T19:15:31.119Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Caroline Corley"},"datePublished":"2021-11-14T02:30:21.581Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"They have the friendliest staff & are always accommodating to the needs of the customer! Will never buy glasses anywhere else!","comment":{"@type":"Comment","name":"","datePublished":"2021-11-15T17:02:58.399Z","text":"Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Walter Armstrong"},"datePublished":"2021-11-13T23:01:04.244Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-11-18T21:16:18.044Z","text":"Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kelvin Wong"},"datePublished":"2021-11-13T20:51:51.933Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-11-18T19:33:27.805Z","text":"Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Whitney McDonald"},"datePublished":"2021-11-13T20:49:11.39Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-11-18T19:28:55.779Z","text":"Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Beth Russell"},"datePublished":"2021-11-13T19:56:56.634Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great place to buy your glasses. They have a large selection and a very friendly staff!","comment":{"@type":"Comment","name":"","datePublished":"2021-11-18T17:47:58.801Z","text":"Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Mavis Thomas"},"datePublished":"2021-10-29T23:04:44.383Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Rhonda Thomas"},"datePublished":"2021-10-29T22:49:42.688Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Melissa Elliott"},"datePublished":"2021-10-26T14:44:16.602Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-11-03T13:47:42.256Z","text":"Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Elise Hebert"},"datePublished":"2021-10-11T18:55:13.345Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"I called to get a price on single vision lenses with no special coatings. Plain, simple, nothing extra. I was given the run around and told that she (Chloe) was not sure. Then she said the most I would pay was $300, and that price was for “everything on it” (with coatings and whatnot) which is not what I asked for a price on. I asked again for the price on SINGLE VISION nothing on the lens. She then replied “we’re not allowed to give prices on the phone, you’ll have to come in.” The call was a waste of my time, and Chloe does not have enough knowledge to be answering the phone. Moreover, if a person is calling, it is because their time is valuable and they do not want to go in to ask for a price. Just say at the beginning: we do not give prices over the phone. Simple.","comment":{"@type":"Comment","name":"","datePublished":"2021-10-12T17:43:33.607Z","text":"Hello Elise,\nThank you for contacting us regarding your experience. I am providing you with the link to our Luxottica Cares Form. This form will request all necessary information, so that we may address your concerns as quickly as possible. To access the form, please visit:\nhttps://www.luxotticacustomercare.com/lenscrafters"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Chad Speck"},"datePublished":"2021-09-20T17:49:22.74Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very friendly, informative, and fast service. Highly recommend!","comment":{"@type":"Comment","name":"","datePublished":"2021-09-28T19:15:42.135Z","text":"Hello Chad, Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kelly Hollis"},"datePublished":"2021-08-06T23:09:29.777Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Randy went above and beyond to help us with my sons glasses! His costumer service was exceptional and very much appreciated!","comment":{"@type":"Comment","name":"","datePublished":"2021-08-09T14:34:49.041Z","text":"Hi! Thank you so much for your review. We are excited to hear that Randy was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Emily A"},"datePublished":"2021-07-31T00:43:23.454Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Randy was absolutely amazing. He made sure to explain everything to me and helped with all questions that I had! I would definitely recommend them for all optical needs!!!!","comment":{"@type":"Comment","name":"","datePublished":"2021-08-04T18:26:01.698Z","text":"Hi! Thank you so much for your review. We are excited to hear Randy was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Derrick Johnson"},"datePublished":"2021-07-12T16:17:31.483Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great experience and customer service is superb here. Randy has been in retail for many years and knows how to treat his clients.","comment":{"@type":"Comment","name":"","datePublished":"2021-07-16T19:46:53.866Z","text":"Hello Derrick, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Alicia Thompson"},"datePublished":"2021-04-26T19:11:57.154Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Randy & his wonderful always make us feel welcome. They go above and beyond to make sure we are taken care of and that all our needs are met!","comment":{"@type":"Comment","name":"","datePublished":"2021-04-27T20:23:32.914Z","text":"Hi! Thank you so much for your review. We are excited to hear Randy was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Mellissa Lane"},"datePublished":"2021-04-12T12:18:10.646Z","reviewRating":{"@type":"Rating","ratingValue":"4","bestRating":"5"},"reviewBody":"Had a good experience with Lens Crafters. Staff was friendly. Almost no wait time. I''ll be going back.","comment":{"@type":"Comment","name":"","datePublished":"2021-04-13T13:45:35.563Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Carnis Burgess"},"datePublished":"2021-03-01T05:03:29.26Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great staff!","comment":{"@type":"Comment","name":"","datePublished":"2021-03-01T14:23:12.427Z","text":"Thank you so much for your review. Our associates are some of the best around and we are always happy to hear our customers feel the same!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Sharon Gladney"},"datePublished":"2021-03-01T01:00:18.763Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I always enjoy shopping for Eyewear at Lens Crafters. Friendly atmosphere and excellent Customer Service. Randy and his staff are wonderful! My glasses are right the first time. Thank you Lens Crafters!","comment":{"@type":"Comment","name":"","datePublished":"2021-03-01T14:58:52.594Z","text":"Hi! Thank you so much for your review. We are excited to hear Randy was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Tonya Price"},"datePublished":"2020-11-25T00:26:57.36Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I definitely would go back to lens crafters they are all about taking care of the customers they was so kind I was very happy when I left","comment":{"@type":"Comment","name":"","datePublished":"2020-11-25T14:42:43.82Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Paige Myhand"},"datePublished":"2020-11-13T18:13:49.285Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2020-11-17T14:53:39.58Z","text":"Great to hear! We appreciate your review and hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Patsy Braddock"},"datePublished":"2020-07-29T22:26:07.495Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Mr. Randy at the Barnes Crossing Mall in Tupelo MS, was very courteous as well as helpful and was able to solve my problem.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"j w"},"datePublished":"2020-07-29T17:05:11.942Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The service was great, very professional!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Mary Jo Clemmer"},"datePublished":"2020-07-21T18:56:26.801Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I love coming here great choices and helpful staff","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Mariah T"},"datePublished":"2020-07-09T19:10:57.948Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Always great service and staff is very professional and kind. Only place i trust to get eye exams and to pick out glasses. Oh yeah protection plan very reasonable and it doesn't hurt spending a few extra dollars for the warranty","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Doc"},"datePublished":"2020-07-03T22:04:03.824Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"They don't stand behind their work. I purchased a $500 pair of glasses in October and one lense cracked within 2 months. To their credit they replaced it. The other lense developed several cracks a few months later while the store was closed due to Covid. I was asked to check back when they reopened. I did and nothing was mentioned about any \"protection plan\". When I went to the store they flatly refused to make good on their work and cited that I did not purchase the costly protection plan in addition to the $500 I already spent on the glasses. I feel like this was a cheap loophole to get out of doing the right thing for a customer. A pair of $500 glasses should last more than a year regardless of any additional warranty. Buyer beware! I will never do business with them again.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"DANIELLE LUDOLPH"},"datePublished":"2020-03-07T14:04:58.198Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The associate that helped me was very patient and extremely helpful.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Cindy Lee"},"datePublished":"2020-02-24T22:18:13.581Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"A very good experience. Very professional.","comment":{"@type":"Comment","name":"","datePublished":"2020-03-06T20:34:04.485Z","text":"Hi Cindy! Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Matthew Rogers"},"datePublished":"2020-02-17T18:26:53.201Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great service","comment":{"@type":"Comment","name":"","datePublished":"2020-02-24T21:30:10.298Z","text":"Hi Matthew! Thank you for your review! We appreciate the feedback and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Shaemerica Betts"},"datePublished":"2020-02-05T20:35:29.001Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"It was a great visit for it being my first time going to LensCrafters! The price was perfect and I walked out with my contacts the same day I got seen quickly even with me being late for my appointment The doctor was very sweet I read reviews before going in I admit I was nervous at first but it turned out to be a great visit I will definitely be back","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Brad Collins"},"datePublished":"2020-01-15T20:05:43.638Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I don’t know why this place has so many negative reviews but the staff was very friendly from the time I came in to the time I left. It was very quick. The doctor is amazing also! This is where I will come from now on!!! Awesome place","comment":{"@type":"Comment","name":"","datePublished":"2020-01-20T17:38:20.983Z","text":"Hi Brad! Thank you for your review. Our personnel are some of the best around and we are always happy to hear our customers feel the same! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Shella Gladney"},"datePublished":"2019-10-23T02:19:30.025Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"My daughter had an appt. w/Dr.Troupe, we waited over 45 min. just to be told we'll have to pay $115 w/no explanation. (I have vision insurance). I asked the receptionist twice why the long wait and she blew me off (she wasnt friendly nor did she seem knowlegeable about anything.) I am very disappointed and highly upset with the way they treated me today! Because they didnt inform me of this ridiculous amount I would have to pay via phn when the appt. was made.Something seemed deceitful (almost fraudulent) about what they were trying to do b/c they asked for my health insurance card.? Needless to say, I will NOT be returning and have cancelled all appts. previously made for my entire family.","comment":{"@type":"Comment","name":"","datePublished":"2019-11-05T15:53:38.05Z","text":"Hi Shella, thank you for your review. We value you as a customer and are sorry to hear about your experience. We aim to always provide accurate information so customers can make informed decisions. Please go to bit.ly/LC-LUX so we can follow up with you directly."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Tommie Bell"},"datePublished":"2019-03-06T01:06:44.156Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Recently my company changed to EyeMed so I decided to try LensCrafters as they were on our list of providers. I took my son to Dr. Troupes office and everyone there WAS GREAT AND HELPFUL. I purchased my sons eyeglasses and contacts from LensCrafters and I have always had good customer service until today. I received a text that my glasses were ready so I went into the store there was a lady sitting down helping a customer, it was about 4:30 when I walked in she looked up at me and never said a word she continued doing what she was doing. I walked up to the counter I stood there for a minute or 3 the worker turned to me and said I’ll be with you in a minute and continued scanning her tablet. I said ok, stood there about 3 more minutes the customer told the worker you can go ahead and help her I’ll wait the worker said no that’s ok, my screen is finally coming up. By this time I think I had been standing there almost 7 mins she never paid me any attention or called anyone from the back to help me. Finally someone came from the back and asked could they help me I told her I was there to pick up my glasses she asked me to try them on and I left.The experience I had today will be my last time spending my money there with a worker like that. I’m very disappointed because until today I have had nothing but good service. I’ll just stick with Eye Associates from here on out.","comment":{"@type":"Comment","name":"","datePublished":"2019-03-26T16:54:04.194Z","text":"Hi Tommie, thank you for your review. We are sorry to hear about your experience. We aim to consistently meet and surpass customers' expectations. Please go to bit.ly/LC-Support so we can follow up with you directly."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"tricia B"},"datePublished":"2019-02-09T21:11:14.791Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"CUSTOMER SERVICE IS ABSOLUTELY HORRIBLE, the Dr was really nice and helpful....this is the second year in a row the service is HORRIBLE 🤬😡😡","comment":{"@type":"Comment","name":"","datePublished":"2019-02-19T22:18:41.236Z","text":"Hi Tricia, thank you for your review. We value your feedback as it helps us improve our service. Please go to bit.ly/LC-Support so we can follow up with you directly to learn more and have your issue resolved."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Mitchell Hopper"},"datePublished":"2019-01-23T20:51:20.498Z","reviewRating":{"@type":"Rating","ratingValue":"2","bestRating":"5"},"reviewBody":"Yes they have a large selection I will give them that but the service is not good my fiancé was told her glasses would be in 10 days we are on day 15 still no glasses and the store manager got rude with my fiancé we spent nearly $1K and that’s the type of service we received I would not recommend and we’re not going back","comment":{"@type":"Comment","name":"","datePublished":"2019-01-29T21:39:00.355Z","text":"Hi Mitchell, thanks for your review. We are sorry to hear about the delay in getting your glasses -- we aim to have them ready on the date given to you at the store, if not sooner. Please go to http://bit.ly/2Di26GQ so we can follow up to resolve this issue."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Hellen Johnson"},"datePublished":"2018-09-22T17:24:47.17Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"The eye doctor was great, but the glasses quality is awful handle broke after the 30 days. Nothing can be done if you didn't buy extra warranty. paid more for these glasses I've been wearing glasses for 50 year. VERY VERY DISAPPOINTED","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Thomas Covington"},"datePublished":"2018-07-11T22:04:53.946Z","reviewRating":{"@type":"Rating","ratingValue":"2","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jennifer Clifton"},"datePublished":"2018-04-06T00:32:15.179Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Barbara Wheatley"},"datePublished":"2018-03-30T20:14:05.38Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very friendly. I arrived about 15 minutes early for my appointment and was seen really quickly. Dr. Troupe answered all my questions and explained everything she did. She also took the time to review everything about my eye health with me. Definitely worth the drive to Tupelo.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Shenita Eddines"},"datePublished":"2018-01-04T00:42:25.839Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Excellent customer service and great choices to choose from","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"James Roberts"},"datePublished":"2016-10-31T12:09:52.344Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}}]</script><script type="application/ld+json">[{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jasmine Wade"},"datePublished":"2025-02-23T21:09:21.438Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Justin was so helpful. Thank you do much","comment":{"@type":"Comment","name":"","datePublished":"2025-03-04T20:57:41.28Z","text":"Thank you for your review! \nWe are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. \nWe hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"kliff Bailey"},"datePublished":"2025-02-16T21:50:18.995Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Miranda was so helpful and patient with me. I really appreciate her understanding my concerns and working with me to resolve them.","comment":{"@type":"Comment","name":"","datePublished":"2025-02-17T06:43:47.965Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"andrew aldridge"},"datePublished":"2025-01-31T23:49:12.014Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Best place ever!!!!","comment":{"@type":"Comment","name":"","datePublished":"2025-02-01T08:00:38.121Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jadyn Raine"},"datePublished":"2025-01-31T01:13:19.043Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"love the staff here! Miranda is very helpful and sweet and Rachel is just the best (deserves a raise!!!) Very patient and knowledgeable. I’ve come back several times and will be back again!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Dakota Poole"},"datePublished":"2025-01-31T01:09:27.399Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"wonderful service! rachel and miranda were so polite and helpful!! will be back","comment":{"@type":"Comment","name":"","datePublished":"2025-02-01T01:25:39.487Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Nina Dawson"},"datePublished":"2025-01-25T01:04:10.599Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I’m very well satisfied with the service I received today. We were acknowledged and greeted as soon as we walked through the door. Miranda went above and beyond to make sure we were satisfied.","comment":{"@type":"Comment","name":"","datePublished":"2025-01-26T01:24:31.973Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"YouGotMe FuckedUp"},"datePublished":"2025-01-22T00:39:00.148Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great customer service.","comment":{"@type":"Comment","name":"","datePublished":"2025-01-23T01:19:47.232Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kareem Sanders"},"datePublished":"2025-01-07T22:23:13.237Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great atmosphere and environment. Love the ladies who helped me get my new specs 👓","comment":{"@type":"Comment","name":"","datePublished":"2025-01-08T06:49:29.911Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Michael Oneal"},"datePublished":"2025-01-05T20:11:36.529Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Miranda was awesome","comment":{"@type":"Comment","name":"","datePublished":"2025-01-06T05:25:01.75Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Tony Morgan"},"datePublished":"2024-12-18T17:57:14.166Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Miranda was great","comment":{"@type":"Comment","name":"","datePublished":"2024-12-19T02:33:34.774Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"thecodywest"},"datePublished":"2024-12-16T21:41:00.063Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Randy was very helpful, very informative and an all around great guy!","comment":{"@type":"Comment","name":"","datePublished":"2024-12-18T03:51:13.224Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Shorty Girl"},"datePublished":"2024-12-07T18:09:22.871Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Miranda was great","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Lawrence Mask"},"datePublished":"2024-12-05T23:08:14.485Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Very rude need new staff won’t be back","comment":{"@type":"Comment","name":"","datePublished":"2024-12-06T18:12:46.136Z","text":"Thank you for your review. We are sorry to hear that your experience at LensCrafters did not meet your expectations. We strive to provide the best customer service in the industry. Please go to https://luxotticacustomercare.com/lenscrafters/careformso we can work to correct this issue for you."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Tracy King"},"datePublished":"2024-11-14T02:40:45.045Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I had a great experience when I came here today. Rachel went out and beyond. Great customer service skills. She was so nice and sweet.","comment":{"@type":"Comment","name":"","datePublished":"2024-11-14T18:56:23.694Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ebony Bryant"},"datePublished":"2024-10-25T02:48:20.423Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-11-01T17:18:34.339Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Brittany Ford"},"datePublished":"2024-09-30T18:34:23.999Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-10-11T18:26:14.502Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"nika marble"},"datePublished":"2024-09-30T18:33:51.253Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-10-11T18:26:42.301Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Eileen Hunter"},"datePublished":"2024-09-26T20:39:10.025Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-10-02T19:18:57.804Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Antonyo Hunter"},"datePublished":"2024-09-26T20:38:34.239Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-10-02T19:19:16.943Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kilee Anderson"},"datePublished":"2024-09-24T18:48:39.886Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-09-27T18:34:53.382Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jonathan Burt"},"datePublished":"2024-09-23T22:22:21.84Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-09-24T18:28:36.729Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"HOOD FLOCKA"},"datePublished":"2024-09-20T17:48:08.337Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Went in for a replacement piece on my glasses and they were very fast and super helpful. Yall go see Maranda she’s the best!","comment":{"@type":"Comment","name":"","datePublished":"2024-09-25T19:17:08.726Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Willie Caldwell"},"datePublished":"2024-09-18T22:52:19.881Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Miranda was great","comment":{"@type":"Comment","name":"","datePublished":"2024-09-19T15:33:46.247Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Eli Basil"},"datePublished":"2024-09-17T16:50:43.28Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-09-23T20:51:09.026Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Grace Beck"},"datePublished":"2024-08-09T21:18:42.166Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Rachel and Miranda helped me today at the LensCrafters in Tupelo. They did a fantastic job helping me find my frames and picking out what I wanted included in my lenses! They were honest and told me which glasses best suited me and my personality (which places won’t do so I was shocked when I got the experience I did)! Rachel and Miranda made my shopping experience a great and easy time. I will be back to get glasses with them again for sure! They went above and beyond and found exactly what I wanted! 11/10!!","comment":{"@type":"Comment","name":"","datePublished":"2024-08-10T06:21:12.285Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Christina Henderson"},"datePublished":"2024-07-31T19:47:40.09Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Amazing service. Had my glasses ready in an hour!","comment":{"@type":"Comment","name":"","datePublished":"2024-08-01T04:56:19.903Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Shawn Dickey"},"datePublished":"2024-07-02T19:53:57.884Z","reviewRating":{"@type":"Rating","ratingValue":"4","bestRating":"5"},"reviewBody":"Extremely helpful and accommodating - butterfly doodle too.","comment":{"@type":"Comment","name":"","datePublished":"2024-07-03T03:40:19.148Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Terri Bell"},"datePublished":"2024-05-22T00:49:00.77Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The staff was so friendly and helpful. Prompt service. The place is clean and smells good. I will tell people about them.","comment":{"@type":"Comment","name":"","datePublished":"2024-05-23T01:00:25.845Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Tara Edmond"},"datePublished":"2024-05-19T19:32:22.543Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-05-20T03:50:32.756Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Bob Cloyde"},"datePublished":"2024-05-07T20:36:43.764Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"We are so grateful for the assistance we received! I would highly recommend using LensCrafters after our experience.","comment":{"@type":"Comment","name":"","datePublished":"2024-05-08T04:08:39.936Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Vanessa Joy Jose"},"datePublished":"2024-05-06T20:39:29.617Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-05-07T03:58:52.879Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Brian Ray"},"datePublished":"2024-04-23T05:04:29.443Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The staff at the eye exam were very friendly and helpful! The staff at LensCrafters were so nice and helpful too! Answered all my questions and explained everything!","comment":{"@type":"Comment","name":"","datePublished":"2024-04-24T01:01:41.449Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Melissa Lane"},"datePublished":"2024-04-22T17:42:16.572Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very helpful and knowledgeable staff. Will return.","comment":{"@type":"Comment","name":"","datePublished":"2024-04-23T02:59:54.079Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Matthew Griffin"},"datePublished":"2024-04-18T21:40:58.437Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"My wife and I are here now and we have purchased glasses. The associate, Rachel, has been the best and most helpful person we've ever experienced in a service type business. I would hope to be able to continue to do business with her and them for the rest of our lives.","comment":{"@type":"Comment","name":"","datePublished":"2024-04-19T05:47:15.616Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Patty McDaniel"},"datePublished":"2024-04-17T15:51:14.105Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"The older gentleman on the sales floor didn't know anything he was talking about. I'm an older retired lady and I know what my insurance pays...he needs more training. Not a people person at all...I'm going somewhere else.","comment":{"@type":"Comment","name":"","datePublished":"2024-04-18T01:46:28.298Z","text":"Thank you for your review. We are sorry to hear that your experience at LensCrafters did not meet your expectations. We strive to provide the best customer service in the industry. Please go to http://ms.spr.ly/6263YBhNH so we can work to correct this issue for you."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Dwyan Suggs"},"datePublished":"2024-04-08T14:50:16.309Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-04-09T01:30:31.198Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Thomas Roberts"},"datePublished":"2024-03-28T21:18:18.521Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Wonderful service and a very knowledgeable staff. Experience was great!","comment":{"@type":"Comment","name":"","datePublished":"2024-03-29T04:37:05.267Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Lisa Wright"},"datePublished":"2024-03-06T21:17:42.81Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Randy at the LensCrafters at Mall at Barnes Crossing in Tupelo helped me select two pairs of glasses and explained the differences in the transition and the radient - I never knew you could select green, brown, or gray on transition and have been going to LensCrafters for years in other states. No one ever explained all this to me.\n\nHe worked with my insurance and went over step by step with me everything along the way. Fantastic experience!!","comment":{"@type":"Comment","name":"","datePublished":"2024-03-07T05:29:52.681Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Denise Marble"},"datePublished":"2024-02-27T18:00:34.758Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great Customer Service!!","comment":{"@type":"Comment","name":"","datePublished":"2024-02-28T06:02:02.902Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Rachel Rich"},"datePublished":"2024-02-25T04:32:14.82Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-03-06T21:15:17.9Z","text":"Thanks for your review! We look forward to seeing you again! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"T. A. Maine"},"datePublished":"2024-02-24T22:08:43.75Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Outstanding service once again from Rachel! Knowledgeable, courteous and quick. Rachel has my highest recommendation for promotion and or bonus/raise.","comment":{"@type":"Comment","name":"","datePublished":"2024-02-25T04:20:30.113Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Derek Rizor"},"datePublished":"2024-02-23T22:20:34.416Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Highly recommend Tupelo Lenscrafters, very polite and helpful.","comment":{"@type":"Comment","name":"","datePublished":"2024-02-24T03:03:08.071Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Nikki Thomas"},"datePublished":"2024-02-11T18:45:18.611Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"*BUYER BEWARE*\nMy glasses took 3 weeks to come in and when they did, they were the wrong prescription!!!!\nI picked up my glasses and tried them on, immediately I told the girl at the counter that everything was blurry and that didn’t seem right. She looked at the prescription and told me that that was my prescription and to give my eyes time to get used to it. I took the glasses home where I compared my eyesight with the glasses I already had, the new glasses made everything blurry and gave me an immediate headache. The next day I took them to Eyemart to get a second opinion. They took the glasses and the prescription from the doctor and within 2 minutes they came back and said these lenses do not match your prescription. The axis numbers were switched which was why they were so blurry. I immediately took the glasses back to LensCrafters and returned them. When I told them the prescription was wrong, they did not care but thankfully they gave me my money back. I would never shop here again or recommend them to anyone. Not only did it take 3 WEEKS for my single lens prescription to come in but when I tried them on, THEY made me feel like I was crazy for questioning them!!!!","comment":{"@type":"Comment","name":"","datePublished":"2024-02-12T15:38:09.34Z","text":"Thank you for your review. We are sorry to hear your experience at LensCrafters did not meet your expectations. We strive to train our associates to be the best in the marketplace. Please go to http://ms.spr.ly/6262c8ECq so we can follow up and redirect your concern to appropriate person. "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"JoJo"},"datePublished":"2024-01-25T17:23:58.16Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very knowledgeable and helpful with my purchase. Great discounts also.","comment":{"@type":"Comment","name":"","datePublished":"2024-01-26T06:24:59.438Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Rodger Pratt"},"datePublished":"2024-01-10T17:45:35.27Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Miranda was awesome 😎","comment":{"@type":"Comment","name":"","datePublished":"2024-01-11T05:34:20.082Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Nick Shack"},"datePublished":"2024-01-09T17:46:51.11Z","reviewRating":{"@type":"Rating","ratingValue":"4","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-01-10T05:31:41.466Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Wayne Shaw"},"datePublished":"2024-01-06T21:37:05.533Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The Lenscrafters at the Mall at Barnes Crossing in Tupelo, MS, has a great selection of frames. The prices were on par with what I had seen elsewhere. Even better, though, was the incredible sales associates there. Rachel helped me, and she was friendly and informative and patient as I tried to select frames.","comment":{"@type":"Comment","name":"","datePublished":"2024-01-07T04:09:29.525Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Norbert Woods"},"datePublished":"2024-01-03T13:18:17.212Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great service!","comment":{"@type":"Comment","name":"","datePublished":"2024-01-04T07:29:37.172Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kelsey Long"},"datePublished":"2023-12-01T23:27:44.592Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Definitely enjoyed the visit getting my Versace glasses from this LensCrafters!","comment":{"@type":"Comment","name":"","datePublished":"2023-12-02T02:22:01.957Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ranasha White"},"datePublished":"2023-12-01T16:44:17.871Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2023-12-14T17:05:04.109Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"u5L"},"datePublished":"2023-11-11T00:25:56.756Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Emily is one of the absolute best people they’ve ever had to work at this establishment. If you can, please take the time of day to go and buy some glasses from this lovely lady. 10/10 do recommend","comment":{"@type":"Comment","name":"","datePublished":"2023-11-11T01:58:22.452Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Miranda McGory"},"datePublished":"2023-11-05T00:04:57.232Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Awesome!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Danette Higgins"},"datePublished":"2023-10-26T22:25:57.969Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Rachel & Randy are very knowledgeable and friendly. I highly recommend them to all my glasses-wearing family and friends.","comment":{"@type":"Comment","name":"","datePublished":"2023-10-27T14:21:06.236Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Rebecca Bolen"},"datePublished":"2023-10-20T16:21:41.9Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Rachel helped my daughter pick out glasses, this was her first pair! I couldn't be more pleased with the attention she paid to my daughter. They have a great selection of frames and were very knowledgeable about the lens as well!!!","comment":{"@type":"Comment","name":"","datePublished":"2023-10-21T06:47:05.37Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Rod Thompson"},"datePublished":"2023-10-09T19:45:53.151Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Miranda fix my glasses","comment":{"@type":"Comment","name":"","datePublished":"2023-12-13T16:58:01.828Z","text":"*Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Natasha Mcanally"},"datePublished":"2023-07-26T19:24:54.413Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2023-07-26T20:01:21.489Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Miranda McGory"},"datePublished":"2023-06-09T21:49:23.893Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Awesome Service :)","comment":{"@type":"Comment","name":"","datePublished":"2023-06-15T17:03:29.998Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Vincent Pacetti"},"datePublished":"2023-05-01T03:45:50.804Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2023-06-13T03:57:31.547Z","text":"Thank you for your review! We look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"David I Swims II"},"datePublished":"2023-04-29T00:34:37.637Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great service and friendly staff","comment":{"@type":"Comment","name":"","datePublished":"2023-06-09T01:17:08.74Z","text":"Great to hear! We appreciate your review and hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"James King"},"datePublished":"2023-04-20T17:07:01.592Z","reviewRating":{"@type":"Rating","ratingValue":"4","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2023-05-12T03:58:38.854Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Gary Brown"},"datePublished":"2023-04-03T21:11:16.518Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The staff is amazing. They are helpful without being pushy. My experience with the Tupelo store was the best eye glass purchasing experience I have ever had","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Teresa Hurt"},"datePublished":"2023-03-13T23:31:36.786Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Carrie Griffin"},"datePublished":"2023-03-08T18:55:54.484Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I had the most wonderful, warm visit. LensCrafters is my forever go to store.","comment":{"@type":"Comment","name":"","datePublished":"2023-03-13T20:54:23.484Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!\n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Belle Puckett"},"datePublished":"2023-03-01T01:20:19.235Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Tonia Coleman"},"datePublished":"2023-02-13T19:36:37.489Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The service was fast and easy. Great customer service and impeccable lense craftsmanship","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Joshua Smith"},"datePublished":"2023-02-13T17:43:28.675Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great selections and service. Randy took care of my needs. Ask for him and you’ll be in great hands!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Chris Gray"},"datePublished":"2023-02-04T01:43:43.841Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"When I walked in I was greeted by both workers.The lady was busy with a costumer so the gentleman introduced himself to me an asked what he could help me with I told him and he explained where the men glasses where an told me to take my time and he went over to enter my insurance info I didn't felt rushed and that's what I like after I found the pair I liked we sit down an he went over all my opinions. Randy was a great guy and I can't wait to visit him again he has a great personality and very knowledgeable.","comment":{"@type":"Comment","name":"","datePublished":"2023-02-06T14:11:06.186Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"demarco ewing"},"datePublished":"2023-01-29T22:54:32.008Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great customer service .. 🙏 if you need any help go to Randy he's the guy","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Rhonda Dawson"},"datePublished":"2023-01-29T03:18:34.337Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2023-02-03T18:25:16.347Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Lealue Cousin"},"datePublished":"2022-12-27T15:13:57.689Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-12-30T17:45:09.503Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Bishop Sanders"},"datePublished":"2022-11-01T23:42:34.895Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Extremely knowledgeable and professional","comment":{"@type":"Comment","name":"","datePublished":"2022-11-02T16:32:18.364Z","text":"Great to hear! We appreciate your review and hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Melanie Wood"},"datePublished":"2022-08-21T19:25:12.466Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great customer service. I had to return a pair of glasses and there was absolutely no hassle at all!","comment":{"@type":"Comment","name":"","datePublished":"2022-08-22T20:57:11.3Z","text":"Hi! Thank you so much for your positive review. We are happy we could help with your vision needs and look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Judy Compton"},"datePublished":"2022-08-06T15:41:06.778Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Purchased my eyeglasses here. Everyone EXTREMELY patient and VERY helpful. I had an issue with my glasses, and they very expediently assisted and rectified my problem. Kudos to Tupelo LensCrafters and their people!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Lynchelle King"},"datePublished":"2022-07-25T18:27:07.71Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-07-26T19:20:10.868Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Betty Lozano"},"datePublished":"2022-07-25T00:48:20.767Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Awesome service","comment":{"@type":"Comment","name":"","datePublished":"2022-07-25T14:06:37.211Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ron Savell"},"datePublished":"2022-07-09T21:27:51.307Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"My visit was great.. I called a few days prior just checking on stock of a particular RayBan model. Upon entering the store I was greeted immediately by Jennifer. Turns out she was the same person that had taken my call earlier in the week. She had tucked away those glasses for me and had them ready for me to try on. Jennifer took care to answer all my questions while I was in the store. Service like that is not common nowadays so it’s nice to deal with people like Jennifer. The store had a large selection of glasses to choose from and she was glad to assist me in finding everything I needed from entry into the store to the purchasing. Everything was explained well! Great Job Jennifer!!!","comment":{"@type":"Comment","name":"","datePublished":"2022-07-13T15:41:38.027Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Tonya McCaleb"},"datePublished":"2022-06-29T00:13:58.629Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Friendly and knowledgeable","comment":{"@type":"Comment","name":"","datePublished":"2022-06-29T15:11:31.27Z","text":"Thank you for your review. Our associates are some of the best around and we are always happy to hear our customers feel the same!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Summer Floyd"},"datePublished":"2022-05-21T18:03:51.204Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-05-26T16:40:04.542Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Mike Drewery"},"datePublished":"2022-03-27T20:57:43.326Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I have been going to LensCrafters in Tupelo for glasses for years. I always get great service and they are so helpful.","comment":{"@type":"Comment","name":"","datePublished":"2022-03-28T17:34:16.845Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Brandi Gardner"},"datePublished":"2022-03-15T20:13:45.73Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Wonderful customer service experience. Cheapest place we found to buy glasses!","comment":{"@type":"Comment","name":"","datePublished":"2022-03-18T19:24:37.12Z","text":"Thank you for your review. Our associates are some of the best around and we are always happy to hear our customers feel the same!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Heather Smith"},"datePublished":"2022-03-05T19:27:56.495Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Extremely happy with the service today! Both ladies helping me were very friendly and helpful! Will definitely recommend and most certainly be returning for any glasses needs I have in the future! Especially the Barnes Crossing Mall store in Tupelo, MS. Carly and Jennifer were awesome!!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Whitney Johnson"},"datePublished":"2022-02-22T02:12:35.584Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I can not remember the name of the associates that helped me, but they were very helpful and knowledgeable.","comment":{"@type":"Comment","name":"","datePublished":"2022-02-22T15:54:40.499Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kaci Cates"},"datePublished":"2022-01-31T18:41:21.065Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I always have the best experience here! Not only do they always take time to listen to my needs and wants, they also always help me get the most of my money! Today, they stopped what they were doing for my glasses “emergency” to help me out! Best place to go, BY FAR!","comment":{"@type":"Comment","name":"","datePublished":"2022-02-01T14:33:23.445Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Mei-Lynn Morris"},"datePublished":"2022-01-29T16:10:23.199Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great experience overall!! Very nice employees that made everything run smoothly and helped me find my perfect glasses. They even took my insurance which was awesome and made me save a lot of money! Will definitely recommend and be back :)","comment":{"@type":"Comment","name":"","datePublished":"2022-02-03T20:15:35.795Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ben Willard"},"datePublished":"2022-01-21T14:26:39.673Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-01-27T16:04:42.854Z","text":"Thank you for your review, all of our associates work diligently to provide a great experience! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kirk Caddell"},"datePublished":"2022-01-04T18:40:38.896Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Prompt and helpful service, great selection!","comment":{"@type":"Comment","name":"","datePublished":"2022-01-07T17:50:29.261Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Cary Clemmer"},"datePublished":"2021-12-12T23:17:00.43Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-12-13T17:04:46.495Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Rose Barefield"},"datePublished":"2021-12-01T22:50:57.277Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Shopping in LensCrafters of Tupelo, MS is always a pleasure. Randy Thomas and his staff members, Jennifer, Carlie, and Summer are super sweet and are always very professional. They all help with eyewear selections, fittings, and the entire process from start to finish and they welcome you back for adjustments anytime you need them. I’ve been a customer for well over 17 years and I simply say, LensCrafters of Tupelo, MS is the best place to shop for all of your eyewear needs. You will never be disappointed. Many thanks to Randy and his team!!!!","comment":{"@type":"Comment","name":"","datePublished":"2021-12-02T20:44:39.829Z","text":"Thank you so much for your review. Our team is some of the best around and we are always happy to hear our customers feel the same!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Rebecca Fox"},"datePublished":"2021-11-19T20:44:51.738Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-11-24T19:15:31.119Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Caroline Corley"},"datePublished":"2021-11-14T02:30:21.581Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"They have the friendliest staff & are always accommodating to the needs of the customer! Will never buy glasses anywhere else!","comment":{"@type":"Comment","name":"","datePublished":"2021-11-15T17:02:58.399Z","text":"Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Walter Armstrong"},"datePublished":"2021-11-13T23:01:04.244Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-11-18T21:16:18.044Z","text":"Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kelvin Wong"},"datePublished":"2021-11-13T20:51:51.933Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-11-18T19:33:27.805Z","text":"Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Whitney McDonald"},"datePublished":"2021-11-13T20:49:11.39Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-11-18T19:28:55.779Z","text":"Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Beth Russell"},"datePublished":"2021-11-13T19:56:56.634Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great place to buy your glasses. They have a large selection and a very friendly staff!","comment":{"@type":"Comment","name":"","datePublished":"2021-11-18T17:47:58.801Z","text":"Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Mavis Thomas"},"datePublished":"2021-10-29T23:04:44.383Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Rhonda Thomas"},"datePublished":"2021-10-29T22:49:42.688Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Melissa Elliott"},"datePublished":"2021-10-26T14:44:16.602Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-11-03T13:47:42.256Z","text":"Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Elise Hebert"},"datePublished":"2021-10-11T18:55:13.345Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"I called to get a price on single vision lenses with no special coatings. Plain, simple, nothing extra. I was given the run around and told that she (Chloe) was not sure. Then she said the most I would pay was $300, and that price was for “everything on it” (with coatings and whatnot) which is not what I asked for a price on. I asked again for the price on SINGLE VISION nothing on the lens. She then replied “we’re not allowed to give prices on the phone, you’ll have to come in.” The call was a waste of my time, and Chloe does not have enough knowledge to be answering the phone. Moreover, if a person is calling, it is because their time is valuable and they do not want to go in to ask for a price. Just say at the beginning: we do not give prices over the phone. Simple.","comment":{"@type":"Comment","name":"","datePublished":"2021-10-12T17:43:33.607Z","text":"Hello Elise,\nThank you for contacting us regarding your experience. I am providing you with the link to our Luxottica Cares Form. This form will request all necessary information, so that we may address your concerns as quickly as possible. To access the form, please visit:\nhttps://www.luxotticacustomercare.com/lenscrafters"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Chad Speck"},"datePublished":"2021-09-20T17:49:22.74Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very friendly, informative, and fast service. Highly recommend!","comment":{"@type":"Comment","name":"","datePublished":"2021-09-28T19:15:42.135Z","text":"Hello Chad, Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kelly Hollis"},"datePublished":"2021-08-06T23:09:29.777Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Randy went above and beyond to help us with my sons glasses! His costumer service was exceptional and very much appreciated!","comment":{"@type":"Comment","name":"","datePublished":"2021-08-09T14:34:49.041Z","text":"Hi! Thank you so much for your review. We are excited to hear that Randy was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Emily A"},"datePublished":"2021-07-31T00:43:23.454Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Randy was absolutely amazing. He made sure to explain everything to me and helped with all questions that I had! I would definitely recommend them for all optical needs!!!!","comment":{"@type":"Comment","name":"","datePublished":"2021-08-04T18:26:01.698Z","text":"Hi! Thank you so much for your review. We are excited to hear Randy was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Derrick Johnson"},"datePublished":"2021-07-12T16:17:31.483Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great experience and customer service is superb here. Randy has been in retail for many years and knows how to treat his clients.","comment":{"@type":"Comment","name":"","datePublished":"2021-07-16T19:46:53.866Z","text":"Hello Derrick, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Alicia Thompson"},"datePublished":"2021-04-26T19:11:57.154Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Randy & his wonderful always make us feel welcome. They go above and beyond to make sure we are taken care of and that all our needs are met!","comment":{"@type":"Comment","name":"","datePublished":"2021-04-27T20:23:32.914Z","text":"Hi! Thank you so much for your review. We are excited to hear Randy was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Mellissa Lane"},"datePublished":"2021-04-12T12:18:10.646Z","reviewRating":{"@type":"Rating","ratingValue":"4","bestRating":"5"},"reviewBody":"Had a good experience with Lens Crafters. Staff was friendly. Almost no wait time. I''ll be going back.","comment":{"@type":"Comment","name":"","datePublished":"2021-04-13T13:45:35.563Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Carnis Burgess"},"datePublished":"2021-03-01T05:03:29.26Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great staff!","comment":{"@type":"Comment","name":"","datePublished":"2021-03-01T14:23:12.427Z","text":"Thank you so much for your review. Our associates are some of the best around and we are always happy to hear our customers feel the same!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Sharon Gladney"},"datePublished":"2021-03-01T01:00:18.763Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I always enjoy shopping for Eyewear at Lens Crafters. Friendly atmosphere and excellent Customer Service. Randy and his staff are wonderful! My glasses are right the first time. Thank you Lens Crafters!","comment":{"@type":"Comment","name":"","datePublished":"2021-03-01T14:58:52.594Z","text":"Hi! Thank you so much for your review. We are excited to hear Randy was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Tonya Price"},"datePublished":"2020-11-25T00:26:57.36Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I definitely would go back to lens crafters they are all about taking care of the customers they was so kind I was very happy when I left","comment":{"@type":"Comment","name":"","datePublished":"2020-11-25T14:42:43.82Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Paige Myhand"},"datePublished":"2020-11-13T18:13:49.285Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2020-11-17T14:53:39.58Z","text":"Great to hear! We appreciate your review and hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Patsy Braddock"},"datePublished":"2020-07-29T22:26:07.495Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Mr. Randy at the Barnes Crossing Mall in Tupelo MS, was very courteous as well as helpful and was able to solve my problem.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"j w"},"datePublished":"2020-07-29T17:05:11.942Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The service was great, very professional!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Mary Jo Clemmer"},"datePublished":"2020-07-21T18:56:26.801Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I love coming here great choices and helpful staff","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Mariah T"},"datePublished":"2020-07-09T19:10:57.948Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Always great service and staff is very professional and kind. Only place i trust to get eye exams and to pick out glasses. Oh yeah protection plan very reasonable and it doesn't hurt spending a few extra dollars for the warranty","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Doc"},"datePublished":"2020-07-03T22:04:03.824Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"They don't stand behind their work. I purchased a $500 pair of glasses in October and one lense cracked within 2 months. To their credit they replaced it. The other lense developed several cracks a few months later while the store was closed due to Covid. I was asked to check back when they reopened. I did and nothing was mentioned about any \"protection plan\". When I went to the store they flatly refused to make good on their work and cited that I did not purchase the costly protection plan in addition to the $500 I already spent on the glasses. I feel like this was a cheap loophole to get out of doing the right thing for a customer. A pair of $500 glasses should last more than a year regardless of any additional warranty. Buyer beware! I will never do business with them again.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"DANIELLE LUDOLPH"},"datePublished":"2020-03-07T14:04:58.198Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The associate that helped me was very patient and extremely helpful.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Cindy Lee"},"datePublished":"2020-02-24T22:18:13.581Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"A very good experience. Very professional.","comment":{"@type":"Comment","name":"","datePublished":"2020-03-06T20:34:04.485Z","text":"Hi Cindy! Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Matthew Rogers"},"datePublished":"2020-02-17T18:26:53.201Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great service","comment":{"@type":"Comment","name":"","datePublished":"2020-02-24T21:30:10.298Z","text":"Hi Matthew! Thank you for your review! We appreciate the feedback and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Shaemerica Betts"},"datePublished":"2020-02-05T20:35:29.001Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"It was a great visit for it being my first time going to LensCrafters! The price was perfect and I walked out with my contacts the same day I got seen quickly even with me being late for my appointment The doctor was very sweet I read reviews before going in I admit I was nervous at first but it turned out to be a great visit I will definitely be back","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Brad Collins"},"datePublished":"2020-01-15T20:05:43.638Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I don’t know why this place has so many negative reviews but the staff was very friendly from the time I came in to the time I left. It was very quick. The doctor is amazing also! This is where I will come from now on!!! Awesome place","comment":{"@type":"Comment","name":"","datePublished":"2020-01-20T17:38:20.983Z","text":"Hi Brad! Thank you for your review. Our personnel are some of the best around and we are always happy to hear our customers feel the same! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Shella Gladney"},"datePublished":"2019-10-23T02:19:30.025Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"My daughter had an appt. w/Dr.Troupe, we waited over 45 min. just to be told we'll have to pay $115 w/no explanation. (I have vision insurance). I asked the receptionist twice why the long wait and she blew me off (she wasnt friendly nor did she seem knowlegeable about anything.) I am very disappointed and highly upset with the way they treated me today! Because they didnt inform me of this ridiculous amount I would have to pay via phn when the appt. was made.Something seemed deceitful (almost fraudulent) about what they were trying to do b/c they asked for my health insurance card.? Needless to say, I will NOT be returning and have cancelled all appts. previously made for my entire family.","comment":{"@type":"Comment","name":"","datePublished":"2019-11-05T15:53:38.05Z","text":"Hi Shella, thank you for your review. We value you as a customer and are sorry to hear about your experience. We aim to always provide accurate information so customers can make informed decisions. Please go to bit.ly/LC-LUX so we can follow up with you directly."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Tommie Bell"},"datePublished":"2019-03-06T01:06:44.156Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Recently my company changed to EyeMed so I decided to try LensCrafters as they were on our list of providers. I took my son to Dr. Troupes office and everyone there WAS GREAT AND HELPFUL. I purchased my sons eyeglasses and contacts from LensCrafters and I have always had good customer service until today. I received a text that my glasses were ready so I went into the store there was a lady sitting down helping a customer, it was about 4:30 when I walked in she looked up at me and never said a word she continued doing what she was doing. I walked up to the counter I stood there for a minute or 3 the worker turned to me and said I’ll be with you in a minute and continued scanning her tablet. I said ok, stood there about 3 more minutes the customer told the worker you can go ahead and help her I’ll wait the worker said no that’s ok, my screen is finally coming up. By this time I think I had been standing there almost 7 mins she never paid me any attention or called anyone from the back to help me. Finally someone came from the back and asked could they help me I told her I was there to pick up my glasses she asked me to try them on and I left.The experience I had today will be my last time spending my money there with a worker like that. I’m very disappointed because until today I have had nothing but good service. I’ll just stick with Eye Associates from here on out.","comment":{"@type":"Comment","name":"","datePublished":"2019-03-26T16:54:04.194Z","text":"Hi Tommie, thank you for your review. We are sorry to hear about your experience. We aim to consistently meet and surpass customers' expectations. Please go to bit.ly/LC-Support so we can follow up with you directly."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"tricia B"},"datePublished":"2019-02-09T21:11:14.791Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"CUSTOMER SERVICE IS ABSOLUTELY HORRIBLE, the Dr was really nice and helpful....this is the second year in a row the service is HORRIBLE 🤬😡😡","comment":{"@type":"Comment","name":"","datePublished":"2019-02-19T22:18:41.236Z","text":"Hi Tricia, thank you for your review. We value your feedback as it helps us improve our service. Please go to bit.ly/LC-Support so we can follow up with you directly to learn more and have your issue resolved."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Mitchell Hopper"},"datePublished":"2019-01-23T20:51:20.498Z","reviewRating":{"@type":"Rating","ratingValue":"2","bestRating":"5"},"reviewBody":"Yes they have a large selection I will give them that but the service is not good my fiancé was told her glasses would be in 10 days we are on day 15 still no glasses and the store manager got rude with my fiancé we spent nearly $1K and that’s the type of service we received I would not recommend and we’re not going back","comment":{"@type":"Comment","name":"","datePublished":"2019-01-29T21:39:00.355Z","text":"Hi Mitchell, thanks for your review. We are sorry to hear about the delay in getting your glasses -- we aim to have them ready on the date given to you at the store, if not sooner. Please go to http://bit.ly/2Di26GQ so we can follow up to resolve this issue."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Hellen Johnson"},"datePublished":"2018-09-22T17:24:47.17Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"The eye doctor was great, but the glasses quality is awful handle broke after the 30 days. Nothing can be done if you didn't buy extra warranty. paid more for these glasses I've been wearing glasses for 50 year. VERY VERY DISAPPOINTED","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Thomas Covington"},"datePublished":"2018-07-11T22:04:53.946Z","reviewRating":{"@type":"Rating","ratingValue":"2","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jennifer Clifton"},"datePublished":"2018-04-06T00:32:15.179Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Barbara Wheatley"},"datePublished":"2018-03-30T20:14:05.38Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very friendly. I arrived about 15 minutes early for my appointment and was seen really quickly. Dr. Troupe answered all my questions and explained everything she did. She also took the time to review everything about my eye health with me. Definitely worth the drive to Tupelo.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Shenita Eddines"},"datePublished":"2018-01-04T00:42:25.839Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Excellent customer service and great choices to choose from","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"James Roberts"},"datePublished":"2016-10-31T12:09:52.344Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}}]</script>
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YOUR EYES FIRST
New Styles have just arrived! Visit us for your personalized eyecare experience and find your perfect look! Get 50% off lenses with frame purchase. Schedule your eye exam now. We accept most vision insurance plans, including: Aetna, EyeMed, Humana, United Healthcare Vision, Davis Vision by Versant Health and many more. At LensCrafters all prescriptions are welcome!

The Mall At Barnes Crossing

Open Today Until 8:00 PM
4.6 out of 5.0
(117 Google Reviews)
Find available eye exam appointments
And more appointments available
for you and your family
schedule now
Or call
(662) 844-8111

Store Information

1001 Barnes Crossing Rd Ste 181 Spc 508
Tupelo, MS 38804-0919
Get Directions
Phone:(662) 844-8111

Store Hours

Tuesday10:00 AM - 8:00 PM
Wednesday10:00 AM - 8:00 PM
Thursday10:00 AM - 8:00 PM
Friday10:00 AM - 8:00 PM
Saturday10:00 AM - 8:00 PM
Sunday12:00 PM - 6:00 PM
Monday10:00 AM - 8:00 PM

Vision insurance at LensCrafters

The destination for vision insurance members. Many insurance plans accepted.
Call us at (662) 844-8111 to learn more.

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United Healthcare Vision Insurance
Davis Vision Insurance
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… AND MANY MORE

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UP TO $200 OFF AN ANNUAL SUPPLY

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Find designer sunglasses that'll keep you stylish and protected from the sun's rays. Buy sunglasses online or in-store that work perfectly with your personality and lifestyle.
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Ray-Ban
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Find available eye exam appointments
And more appointments available
for you and your family
schedule now
Or call
(662) 844-8111

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Visit us at LensCrafters 1001 Barnes Crossing Rd

1001 Barnes Crossing Rd LensCrafters is dedicated to providing quality eyecare to ensure you always see your best. We offer comprehensive eye exams, a complete range of premium lens solutions and a wide assortment of designer brands including Prada, Versace, Dolce & Gabbana, Ray-Ban, Oakley, Persol and many more. We accept most vision insurance plans, including: Aetna, EyeMed, Humana, United Healthcare Vision, Davis Vision by Versant Health and many more. At LensCrafters all prescriptions are welcome!
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Google Reviews forLensCrafters Tupelo, MS

4.64/5
(128 reviews)
Jasmine Wade
February 23, 2025
5.0/5
Justin was so helpful. Thank you do much
Response from LensCrafters
March 04, 2025
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
kliff Bailey
February 16, 2025
5.0/5
Miranda was so helpful and patient with me. I really appreciate her understanding my concerns and working with me to resolve them.
Response from LensCrafters
February 17, 2025
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
andrew aldridge
January 31, 2025
5.0/5
Best place ever!!!!
Response from LensCrafters
February 01, 2025
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
  • ...
Jadyn Raine
January 31, 2025
5.0/5
love the staff here! Miranda is very helpful and sweet and Rachel is just the best (deserves a raise!!!) Very patient and knowledgeable. I’ve come back several times and will be back again!
Dakota Poole
January 31, 2025
5.0/5
wonderful service! rachel and miranda were so polite and helpful!! will be back
Response from LensCrafters
February 01, 2025
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Nina Dawson
January 25, 2025
5.0/5
I’m very well satisfied with the service I received today. We were acknowledged and greeted as soon as we walked through the door. Miranda went above and beyond to make sure we were satisfied.
Response from LensCrafters
January 26, 2025
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
  • ...
YouGotMe FuckedUp
January 22, 2025
5.0/5
Great customer service.
Response from LensCrafters
January 23, 2025
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Kareem Sanders
January 07, 2025
5.0/5
Great atmosphere and environment. Love the ladies who helped me get my new specs 👓
Response from LensCrafters
January 08, 2025
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Michael Oneal
January 05, 2025
5.0/5
Miranda was awesome
Response from LensCrafters
January 06, 2025
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
  • ...
Tony Morgan
December 18, 2024
5.0/5
Miranda was great
Response from LensCrafters
December 19, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
thecodywest
December 16, 2024
5.0/5
Randy was very helpful, very informative and an all around great guy!
Response from LensCrafters
December 18, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Shorty Girl
December 07, 2024
5.0/5
Miranda was great
  • ...
Lawrence Mask
December 05, 2024
1.0/5
Very rude need new staff won’t be back
Response from LensCrafters
December 06, 2024
Thank you for your review. We are sorry to hear that your experience at LensCrafters did not meet your expectations. We strive to provide the best customer service in the industry. Please go to https://luxotticacustomercare.com/lenscrafters/careformso we can work to correct this issue for you.
Tracy King
November 14, 2024
5.0/5
I had a great experience when I came here today. Rachel went out and beyond. Great customer service skills. She was so nice and sweet.
Response from LensCrafters
November 14, 2024
Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  
Ebony Bryant
October 25, 2024
5.0/5
Response from LensCrafters
November 01, 2024
Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!
  • ...
Brittany Ford
September 30, 2024
5.0/5
Response from LensCrafters
October 11, 2024
Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!
nika marble
September 30, 2024
5.0/5
Response from LensCrafters
October 11, 2024
Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!
Eileen Hunter
September 26, 2024
5.0/5
Response from LensCrafters
October 02, 2024
Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!
  • ...
Antonyo Hunter
September 26, 2024
5.0/5
Response from LensCrafters
October 02, 2024
Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!
Kilee Anderson
September 24, 2024
5.0/5
Response from LensCrafters
September 27, 2024
Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!
Jonathan Burt
September 23, 2024
5.0/5
Response from LensCrafters
September 24, 2024
Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  
  • ...
HOOD FLOCKA
September 20, 2024
5.0/5
Went in for a replacement piece on my glasses and they were very fast and super helpful. Yall go see Maranda she’s the best!
Response from LensCrafters
September 25, 2024
Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  
Willie Caldwell
September 18, 2024
5.0/5
Miranda was great
Response from LensCrafters
September 19, 2024
Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!
Eli Basil
September 17, 2024
5.0/5
Response from LensCrafters
September 23, 2024
Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!
  • ...
Grace Beck
August 09, 2024
5.0/5
Rachel and Miranda helped me today at the LensCrafters in Tupelo. They did a fantastic job helping me find my frames and picking out what I wanted included in my lenses! They were honest and told me which glasses best suited me and my personality (which places won’t do so I was shocked when I got the experience I did)! Rachel and Miranda made my shopping experience a great and easy time. I will be back to get glasses with them again for sure! They went above and beyond and found exactly what I wanted! 11/10!!
Response from LensCrafters
August 10, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Christina Henderson
July 31, 2024
5.0/5
Amazing service. Had my glasses ready in an hour!
Response from LensCrafters
August 01, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Shawn Dickey
July 02, 2024
4.0/5
Extremely helpful and accommodating - butterfly doodle too.
Response from LensCrafters
July 03, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
  • ...
Terri Bell
May 22, 2024
5.0/5
The staff was so friendly and helpful. Prompt service. The place is clean and smells good. I will tell people about them.
Response from LensCrafters
May 23, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Tara Edmond
May 19, 2024
5.0/5
Response from LensCrafters
May 20, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Bob Cloyde
May 07, 2024
5.0/5
We are so grateful for the assistance we received! I would highly recommend using LensCrafters after our experience.
Response from LensCrafters
May 08, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
  • ...
Vanessa Joy Jose
May 06, 2024
5.0/5
Response from LensCrafters
May 07, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Brian Ray
April 23, 2024
5.0/5
The staff at the eye exam were very friendly and helpful! The staff at LensCrafters were so nice and helpful too! Answered all my questions and explained everything!
Response from LensCrafters
April 24, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Melissa Lane
April 22, 2024
5.0/5
Very helpful and knowledgeable staff. Will return.
Response from LensCrafters
April 23, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
  • ...
Matthew Griffin
April 18, 2024
5.0/5
My wife and I are here now and we have purchased glasses. The associate, Rachel, has been the best and most helpful person we've ever experienced in a service type business. I would hope to be able to continue to do business with her and them for the rest of our lives.
Response from LensCrafters
April 19, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Patty McDaniel
April 17, 2024
1.0/5
The older gentleman on the sales floor didn't know anything he was talking about. I'm an older retired lady and I know what my insurance pays...he needs more training. Not a people person at all...I'm going somewhere else.
Response from LensCrafters
April 18, 2024
Thank you for your review. We are sorry to hear that your experience at LensCrafters did not meet your expectations. We strive to provide the best customer service in the industry. Please go to http://ms.spr.ly/6263YBhNH so we can work to correct this issue for you.
Dwyan Suggs
April 08, 2024
5.0/5
Response from LensCrafters
April 09, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
  • ...
Thomas Roberts
March 28, 2024
5.0/5
Wonderful service and a very knowledgeable staff. Experience was great!
Response from LensCrafters
March 29, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Lisa Wright
March 06, 2024
5.0/5
Randy at the LensCrafters at Mall at Barnes Crossing in Tupelo helped me select two pairs of glasses and explained the differences in the transition and the radient - I never knew you could select green, brown, or gray on transition and have been going to LensCrafters for years in other states. No one ever explained all this to me. He worked with my insurance and went over step by step with me everything along the way. Fantastic experience!!
Response from LensCrafters
March 07, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Denise Marble
February 27, 2024
5.0/5
Great Customer Service!!
Response from LensCrafters
February 28, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
  • ...
Rachel Rich
February 25, 2024
5.0/5
Response from LensCrafters
March 06, 2024
Thanks for your review! We look forward to seeing you again!
T. A. Maine
February 24, 2024
5.0/5
Outstanding service once again from Rachel! Knowledgeable, courteous and quick. Rachel has my highest recommendation for promotion and or bonus/raise.
Response from LensCrafters
February 25, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Derek Rizor
February 23, 2024
5.0/5
Highly recommend Tupelo Lenscrafters, very polite and helpful.
Response from LensCrafters
February 24, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
  • ...
Nikki Thomas
February 11, 2024
1.0/5
*BUYER BEWARE* My glasses took 3 weeks to come in and when they did, they were the wrong prescription!!!! I picked up my glasses and tried them on, immediately I told the girl at the counter that everything was blurry and that didn’t seem right. She looked at the prescription and told me that that was my prescription and to give my eyes time to get used to it. I took the glasses home where I compared my eyesight with the glasses I already had, the new glasses made everything blurry and gave me an immediate headache. The next day I took them to Eyemart to get a second opinion. They took the glasses and the prescription from the doctor and within 2 minutes they came back and said these lenses do not match your prescription. The axis numbers were switched which was why they were so blurry. I immediately took the glasses back to LensCrafters and returned them. When I told them the prescription was wrong, they did not care but thankfully they gave me my money back. I would never shop here again or recommend them to anyone. Not only did it take 3 WEEKS for my single lens prescription to come in but when I tried them on, THEY made me feel like I was crazy for questioning them!!!!
Response from LensCrafters
February 12, 2024
Thank you for your review. We are sorry to hear your experience at LensCrafters did not meet your expectations. We strive to train our associates to be the best in the marketplace. Please go to http://ms.spr.ly/6262c8ECq so we can follow up and redirect your concern to appropriate person.
JoJo
January 25, 2024
5.0/5
Very knowledgeable and helpful with my purchase. Great discounts also.
Response from LensCrafters
January 26, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Rodger Pratt
January 10, 2024
5.0/5
Miranda was awesome 😎
Response from LensCrafters
January 11, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
  • ...
Nick Shack
January 09, 2024
4.0/5
Response from LensCrafters
January 10, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Wayne Shaw
January 06, 2024
5.0/5
The Lenscrafters at the Mall at Barnes Crossing in Tupelo, MS, has a great selection of frames. The prices were on par with what I had seen elsewhere. Even better, though, was the incredible sales associates there. Rachel helped me, and she was friendly and informative and patient as I tried to select frames.
Response from LensCrafters
January 07, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Norbert Woods
January 03, 2024
5.0/5
Great service!
Response from LensCrafters
January 04, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
  • ...
Kelsey Long
December 01, 2023
5.0/5
Definitely enjoyed the visit getting my Versace glasses from this LensCrafters!
Response from LensCrafters
December 02, 2023
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Ranasha White
December 01, 2023
5.0/5
Response from LensCrafters
December 14, 2023
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
  • ...

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