<script type="application/ld+json">{"@context":"http://schema.org","@type":"SpecialAnnouncement","name":"DEDICATED TO YOUR EYES","text":"Discover excellence in every detail at LensCrafters. Visit us for your personalized eyecare experience and find your perfect look! <b>Get 40% off Prescription Glasses (includes designer frames + lenses).</b> Schedule your eye exam now. We accept most vision insurance plans, including: Aetna, EyeMed, Humana, United Healthcare Vision, Davis Vision by Versant Health and many more. At LensCrafters all prescriptions are welcome!","category":"https://www.wikidata.org/wiki/Q81068910"}</script><script type="application/ld+json">{"@context":"http://schema.org","@type":"AggregateRating","itemReviewed":{"@type":"LocalBusiness","name":"Macy's - Twelve Oaks"},"ratingValue":"4.9 out of 5.0","reviewCount":156}</script><script type="application/ld+json">[{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Jeniece Waite"},"datePublished":"2025-03-14T16:11:43.155Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Bayda and Mahasen are the best in the biz! Not only are they super helpful when finding the right glasses but they have the BEST spirit and energy. They truly make you feel like family and comfortable when deciding what's best for you.","comment":{"@type":"Comment","name":"","datePublished":"2025-03-15T12:24:08.919Z","text":"Thank you for your review! \nWe are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. \nWe hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Denise Williams"},"datePublished":"2025-03-07T20:24:03.108Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Andreana was super helpful and very kind. I will continue to shop with her. In the future!","comment":{"@type":"Comment","name":"","datePublished":"2025-03-08T05:26:34.173Z","text":"Thank you for your review! \nWe are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. \nWe hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Maurice Carter"},"datePublished":"2025-02-27T16:27:58.437Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The customer service here was amazing!!! I feel like I’ve non these ladies for years!! They made sure I left with the perfect lens for my wife. Thank you again!!","comment":{"@type":"Comment","name":"","datePublished":"2025-02-28T21:31:08.687Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Ken L"},"datePublished":"2025-02-18T01:06:04.249Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Had a great visit. Andreana was awesome — super helpful, extremely knowledgeable and very nice. Thx","comment":{"@type":"Comment","name":"","datePublished":"2025-02-19T01:59:27.036Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"inov8rr"},"datePublished":"2025-02-04T21:42:42.777Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2025-02-05T08:44:08.966Z","text":"Thank you for your review. We are sorry to hear that your experience at LensCrafters did not meet your expectations. We strive to provide the best customer service in the industry. Please go to www.luxotticacustomercare.com/lenscrafters/careform so we can work to correct this issue for you."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Stacey Mouton"},"datePublished":"2025-01-22T13:56:06.857Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"After years of searching i found the perfect frame at this location. Friendly and fast service i was in and out with a walk in eye exam and new glasses about 30 minutes.\nStaff and Doc were very helpful. Bayda really took the time to make sure I received everything I was looking for in a new pair of glasses","comment":{"@type":"Comment","name":"","datePublished":"2025-01-23T02:25:00.751Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Rhiana Williams"},"datePublished":"2025-01-19T23:44:25.605Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Andreana is the best honestly! She has a super awesome spirit! Helped me picked super cute glasses and had so much patience. Will be back to shop","comment":{"@type":"Comment","name":"","datePublished":"2025-01-20T06:29:05.071Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Ashley Yancey"},"datePublished":"2025-01-19T23:40:42.629Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great Service, Andreana was a huge help!","comment":{"@type":"Comment","name":"","datePublished":"2025-01-20T06:25:10.656Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Katie Burgess"},"datePublished":"2025-01-15T20:19:39.979Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Bayda and Adreana were absolutely fantastic and very knowledgeable and helpful. Adriana picked out the perfect glasses for me. Might not seem like a big deal to many but it takes me a lot of time to find a pair I love. This gal picked these out on her first try and they fit like a glove! Much love to both of these girls! They give off the friendly/family vibes and this is where I'll be shopping for future glasses.\nThank you so much for such a lovely experience! Til next time.......","comment":{"@type":"Comment","name":"","datePublished":"2025-01-16T05:10:54.586Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"okey wachuku"},"datePublished":"2025-01-13T12:49:20.536Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"They provide very thorough, knowledgeable and friendly services .\nI was quite impressed.","comment":{"@type":"Comment","name":"","datePublished":"2025-01-14T02:19:00.27Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Gina Waite"},"datePublished":"2025-01-08T23:29:40.231Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Bayda and Mahasen are exceptional! They were incredibly helpful and knowledgeable in helping me choose the perfect pair of glasses. Bayda even arranged for me to have an eye exam the same day, ensuring I got an updated prescription. These ladies truly deliver five-star service!","comment":{"@type":"Comment","name":"","datePublished":"2025-01-09T06:34:14.982Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Lisa Bourdage"},"datePublished":"2025-01-01T20:21:16.873Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Worked with Andreana for my glasses and she was great! Very friendly and professional!","comment":{"@type":"Comment","name":"","datePublished":"2025-01-02T04:29:43.628Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Kevin Campbell"},"datePublished":"2024-12-14T16:43:23.825Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Adrianna was a great help! It was a very good experience.","comment":{"@type":"Comment","name":"","datePublished":"2024-12-17T02:59:04.407Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Lydia Cohen"},"datePublished":"2024-12-11T23:49:44.431Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Adreana Kirma help me choosing the glasses and she is very helpful at the time I ordered glasses.\nShe is very nice and this time it’s not the first time she assist me with the glasses.\nI’m glad to see her at the store today and she is fantastic ⭐️ ⭐️ ⭐️ ⭐️ ⭐️","comment":{"@type":"Comment","name":"","datePublished":"2024-12-12T09:02:51.253Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Monay Ford"},"datePublished":"2024-11-27T21:23:06.126Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Adreana was so amazing. She gets a 12 in my book","comment":{"@type":"Comment","name":"","datePublished":"2024-12-05T20:35:44.482Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Nichole D"},"datePublished":"2024-11-23T19:10:21.832Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I had a wonderful experience at the LensCrafters inside of Macy’s at Novi Mall. The girls at the desk were amazing. They were so nice and patient with me. They both helped me and my husband through the whole process.\nThey were so sweet to my six-year-old son they both treated us him so special. So thankful for a wonderful experience.","comment":{"@type":"Comment","name":"","datePublished":"2024-11-26T21:02:27.888Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Katherine Stanifer"},"datePublished":"2024-11-22T20:09:15.924Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Andreana went above and beyond with customer service! Much appreciated!","comment":{"@type":"Comment","name":"","datePublished":"2024-11-26T20:36:41.22Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"MRB"},"datePublished":"2024-11-22T04:50:01.078Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"6:45pm 11.21.2024\n\nI was told by the sales representative tonight at the Macys Lens Crafters location in 12 oaks mall, Novi MI Quote:\"you are not making a purchase tonight then you are wasting my time\" as she walked away with the tablet and quote for a pair of eyeglasses.\nTotally unprofessional!\n0 Stars\n( it's horrible customer service like this that will contribute to Macy's going bankrupt just like Sears Roebuck Company)","comment":{"@type":"Comment","name":"","datePublished":"2024-11-22T19:24:43.544Z","text":"Thank you for your review. We are sorry to hear that your experience at LensCrafters did not meet your expectations. We strive to provide the best customer service in the industry. Please go to https://luxotticacustomercare.com/lenscrafters/careformso we can work to correct this issue for you."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Carla Harris"},"datePublished":"2024-11-17T00:48:11.094Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Andrea a was great to work with and a huge help in selecting the correct frame.","comment":{"@type":"Comment","name":"","datePublished":"2024-11-18T21:26:33.942Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Joan Middlestead"},"datePublished":"2024-11-16T16:10:17.805Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The salesperson (Bagley?) was exceptionally pleasant and clearly being very careful to ensure my order was accurate. Her suggestions for frames were from an experienced eye and made it a fun (rather than stressful) process.","comment":{"@type":"Comment","name":"","datePublished":"2024-11-18T20:20:41.092Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Tiffany Sieira"},"datePublished":"2024-11-07T01:22:23.798Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"First time visit! Andreana and Bayda were incredibly helpful in the selection of my new frames! Friendly and informative from start to finish!\nHighly recommend your next eye exam and purchase here with these wonderful ladies!!\nGrateful!","comment":{"@type":"Comment","name":"","datePublished":"2024-11-08T18:58:48.2Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Mara Navarre"},"datePublished":"2024-10-26T23:57:35.589Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"This location is fantastic! I needed prescription sunglasses, and really wanted to be able to try them on in person as they never fit quite the way I think they will based on a photo. I had been to three other eyeglass places and their selection of sunglasses was pitiful. LensCrafters has a HUGE selection of sunglasses (and regular glasses too), including many designer brands. If you're looking for something specific, make sure you ask because they have even more drawers of glasses that are not on display....seriously, the selection is incredible. Andreana helped me and she was lovely and patient while I tried on dozens of pairs.\n\nThey were having an issue recognizing my insurance, and she offered to call me back once she confirmed with her manager the next day. Low and behold, she actually called! Unfortunately they still couldn't get my insurance to go thru, but offered a discount and made sure I got the proper receipt to submit for reimbursement. All in all I had a great experience and will definitely be back!","comment":{"@type":"Comment","name":"","datePublished":"2024-11-06T20:20:45.33Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Shannon MunzLang"},"datePublished":"2024-10-23T20:00:22.671Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Andreana and Bayda made the experience of buying contacts and glasses fun and hassle free. This is my second year working with Bayda and I trust her opinion.","comment":{"@type":"Comment","name":"","datePublished":"2024-10-31T18:54:13.813Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Dejuan Crawford"},"datePublished":"2024-10-21T19:09:27.518Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Exceptional service five stars. Very personable patient and very willing. To Help exceptional staff","comment":{"@type":"Comment","name":"","datePublished":"2024-10-25T19:43:44.841Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Sylvia Daily"},"datePublished":"2024-09-13T00:01:02.838Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"My husband and I came in to get his annual exams, frames & lenses, and prescription sunglasses. We were so impressed with the service that Bayda and Mahasen gave us!! We will definitely be returning for future needs and recommending this location to friends and family.","comment":{"@type":"Comment","name":"","datePublished":"2024-09-16T19:29:36.31Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Keepin It Kool"},"datePublished":"2024-08-22T23:06:59.691Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I received the BEST customer service from Bayda and Andreana!!! They went over and beyond to make sure I received the RayBan Meta's that I wanted. I highly recommend this location in Macy's Novi.","comment":{"@type":"Comment","name":"","datePublished":"2024-08-23T06:51:03.123Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"S R"},"datePublished":"2024-08-18T17:43:44.661Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"They deserve a 0. The lady denied helping me repair my glasses with an attitude and told me to go to the original place I got them. I ignored her advice, and went to Warby Parker around the corner fixed them right away!!!","comment":{"@type":"Comment","name":"","datePublished":"2024-08-19T03:16:11.225Z","text":"Thank you for your review. We are sorry to hear that your experience at LensCrafters did not meet your expectations. We strive to provide the best customer service in the industry. Please go to http://ms.spr.ly/6262lvpsj so we can work to correct this issue for you."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Asmaa Sufyan"},"datePublished":"2024-08-16T22:07:42.12Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"LensCrafters 12 oaks mall Novi MI\nBest place to get your glasses. They hire people that treat you like family and take care of you! Mahasen was my favorite","comment":{"@type":"Comment","name":"","datePublished":"2024-08-17T06:54:02.457Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"james mitchell"},"datePublished":"2024-08-15T21:43:03.771Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Andreana was an excellent optician.She was patient with me and went through several pairs of glasses.She was totally honest with her opinions.","comment":{"@type":"Comment","name":"","datePublished":"2024-08-16T06:13:50.967Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"KA F"},"datePublished":"2024-07-28T12:56:53.45Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Salesperson Andreane ? Spelling-started to assist me with selecting sunglasses 🕶️ then she wandered off to talk small talk with her coworkers. I was trying to purchase a pair of Pradas after my sunglass purchase. She was asking her coworker to comment on her top and short skirt then she wrnt to speak to her coworker in the back room. Really? Im a longstanding Lenscrafter customer but after very poor recent experience I will take my family's businesd elsewhere. She clearly is poorly trained and has poor work ethic. there is no information to contact a manager, and you only allow people to respond by leaving a Google review","comment":{"@type":"Comment","name":"","datePublished":"2024-07-29T01:31:23.486Z","text":"Thank you for your review. We are sorry to hear that your experience at LensCrafters did not meet your expectations. We strive to provide the best customer service in the industry. Please go to http://ms.spr.ly/6265lw7mN so we can work to correct this issue for you."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Sharon Wright"},"datePublished":"2024-07-18T20:45:36.153Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-07-19T05:09:57.791Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Ronald Breaugh"},"datePublished":"2024-06-29T20:39:03.835Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Bayda and Andreana were amazingly helpful and very patient.","comment":{"@type":"Comment","name":"","datePublished":"2024-06-30T05:58:06.536Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Meagan Murphy"},"datePublished":"2024-06-03T20:34:47.262Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The two ladies and the doctor were so kind and friendly. This sounds too good to be true but it was absolutely a wonderful experience! You feel like you have your sisters there helping you pick out your glasses and helping with insurance. It felt very comfortable. Thank you for squeezing my appointment in on my lunch break!","comment":{"@type":"Comment","name":"","datePublished":"2024-06-04T11:30:28.639Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Kim Whalen"},"datePublished":"2024-05-18T22:48:29.114Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Friendly and competent. Helped me find the perfect frames! Great visit!","comment":{"@type":"Comment","name":"","datePublished":"2024-05-19T07:46:04.816Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Tony R"},"datePublished":"2024-05-03T02:54:29.812Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Dr Habib was wonderful, knowledgeable and she took her time with me. The ladies at the counter were wonderful and I enjoyed the whole experience. It’s nice to know that there are kind and caring people still in the world. And Bayda rocks!","comment":{"@type":"Comment","name":"","datePublished":"2024-05-04T01:08:42.535Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Ray E"},"datePublished":"2024-04-07T14:15:05.332Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Bayda and the other lady that works at this location are very nice and helpful. They help you every step of the way without being pushy or pressuring you to buy. They make you feel at home from start to finish and they go above and beyond to help you with your purchase rather you need a 2nd opinion or you need guidance to make your decision on your purchase. If you are looking for a place that has a down to earth, friendly and, knowledgable staff look no further than here. I will never go any place else for my glasses needs as long as Bayda works there. 10/10 experience","comment":{"@type":"Comment","name":"","datePublished":"2024-04-08T02:00:28.659Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"J D"},"datePublished":"2024-03-27T18:45:14.161Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-03-28T03:14:44.795Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"marion Suciu"},"datePublished":"2024-03-26T16:34:32.267Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Badya and Mahasen were both friendly,courtious,helpful and knowledgeable about getting me in the correct glasses and with the correct prescription. I will always use Lenscrafters for all my glasses needs. Thank You!!!!!!!!!!!!!!!!!","comment":{"@type":"Comment","name":"","datePublished":"2024-03-27T02:51:43.42Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Dawn Baumker"},"datePublished":"2024-03-22T11:45:01.84Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Wearing glasses is not always fun but visiting Bayda & Mahasen at twelve oaks LensCrafters location will make your day! These ladies are extremely knowledgeable about what they do & have a passion for what they do as well! From start to finish it was my pleasure to have them assist me in purchasing my new glasses! Thanks Ladies!","comment":{"@type":"Comment","name":"","datePublished":"2024-03-23T01:15:54.584Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Maria Simonte"},"datePublished":"2024-03-15T22:57:24.734Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-03-16T04:38:25.949Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Dhanush Gamika"},"datePublished":"2024-03-08T23:44:09.139Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Fatima was great in helping me find exactly what i wanted to buy. Definitely recommend this store.","comment":{"@type":"Comment","name":"","datePublished":"2024-03-09T08:02:34.485Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Seuwandi Senanayake"},"datePublished":"2024-03-08T23:42:03.442Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Fatima was great and helped us find sunglasses within our budget. Really love her welcoming nature and positive attitude. Definitely will purchase from Lens Crafters at Macys Novi again.","comment":{"@type":"Comment","name":"","datePublished":"2024-03-09T08:00:59.865Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"WarBoy"},"datePublished":"2024-02-29T19:56:18.479Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-03-07T21:28:50.831Z","text":"Thanks for your review! We look forward to seeing you again! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Patrick Pardo"},"datePublished":"2024-02-27T01:07:33.176Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Excellent","comment":{"@type":"Comment","name":"","datePublished":"2024-02-28T09:32:26.179Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Oscar Ridley"},"datePublished":"2024-02-18T00:00:36.932Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Just picked up my glasses and when I tell you EVERYONE at this location was well informed and professional because I can see clearly again!","comment":{"@type":"Comment","name":"","datePublished":"2024-02-18T01:38:02.159Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"David Sherman"},"datePublished":"2024-02-11T11:38:54.567Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great people, work as a team tirelessly to find the frames what look the best and will fit your needs. They give honest opinions and do not “sugarcoat it” just to make a sale. Their care after the sale is great, they work hard so you have the best experience with your new eye ware possible.","comment":{"@type":"Comment","name":"","datePublished":"2024-02-12T07:44:09.005Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Mike Grizz"},"datePublished":"2024-01-27T00:42:51.972Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Nancy Fletcher"},"datePublished":"2024-01-21T02:51:41.954Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Service was great from the doctor to help picking out new glasses at a great price","comment":{"@type":"Comment","name":"","datePublished":"2024-01-22T08:36:33.791Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Jasmine Patrick"},"datePublished":"2024-01-13T21:39:58.024Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"This was the most pleasant eyeglass shopping experience I’ve ever had!!\n\nI am a new customer at LensCrafters and I was shopping for my first pair during the Christmas season. Mahasen, Beyda, Dr. Habib, and Adrianna provided me with adept care to ensure that I had the pair I loved and the correct prescription. My only complaint was that the original prescription was off, so I had to get retested. Fortunately, I had Mahasen by my side to fix the issue swiftly. Based on my evaluation from experiences I have had eyeglass shopping in four other states, I can say that this location has the best customer service. You will not find any other salesperson that cares to meet the customers needs at any other store. I look forward to returning for my next pair!","comment":{"@type":"Comment","name":"","datePublished":"2024-01-14T03:28:07.599Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Kevin Graves"},"datePublished":"2024-01-09T17:00:41.031Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Andreana was very patient with me choosing my glasses and giving details about them!","comment":{"@type":"Comment","name":"","datePublished":"2024-01-10T05:51:37.368Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Barbara Bryant"},"datePublished":"2024-01-01T23:26:07.591Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The staff made sure they showed me glasses that would meet my needs. Very professional, from the scheduling of the appointment to the reminder and day of services.","comment":{"@type":"Comment","name":"","datePublished":"2024-01-02T02:45:59.63Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Gisele Bourgault"},"datePublished":"2023-12-28T03:11:43.381Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The staff treated me very well. They were focused on helping me find the perfect frames and helping me get the most out of my insurance.","comment":{"@type":"Comment","name":"","datePublished":"2023-12-29T10:24:20.983Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Rochelle Freeman"},"datePublished":"2023-12-15T17:25:23.428Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"My experience at LensCrafters was outstanding. The salesperson was friendly and helpful ensuring that I found the best glasses to suit my needs. The entire staff spent time helping me!","comment":{"@type":"Comment","name":"","datePublished":"2023-12-16T08:14:36.41Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"K K"},"datePublished":"2023-12-14T23:29:13.929Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great experience! Bayda and Mahasen were absolutely fantastic! I purchased my first pair of progressive lenses and these ladies made sure I was 100% satisfied. I will definitely come back for another pair.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Alexander Ostoin"},"datePublished":"2023-12-04T23:19:41.491Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"My new favorite store! Thanks, everyone!","comment":{"@type":"Comment","name":"","datePublished":"2023-12-05T02:20:58.021Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"DJD"},"datePublished":"2023-12-04T20:25:01.29Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Ms. Mahasen and Ms.Bayda were delightful and very helpful. Amazing customer service and people! Will 🙂come again!!","comment":{"@type":"Comment","name":"","datePublished":"2023-12-05T04:52:42.44Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Jennifer Christel"},"datePublished":"2023-11-21T20:48:53.693Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The most amazing helpful customer service ever!!! Helped me pick out exactly what i needed and never rushed me. Went above and beyond! Bayda and mahasen were the best and I'll never go elsewhere.","comment":{"@type":"Comment","name":"","datePublished":"2023-11-22T20:52:42.069Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Marc Poulin"},"datePublished":"2023-11-04T20:49:46.038Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great team at this location. Very professional, helpful, and a pleasure to speak with.","comment":{"@type":"Comment","name":"","datePublished":"2023-11-05T03:17:40.308Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Anam Shaikh"},"datePublished":"2023-10-23T23:09:11.631Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The staff and Dr. Habib were absolutely amazing. I’m so glad I went to this location.","comment":{"@type":"Comment","name":"","datePublished":"2023-10-24T18:05:34.091Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"eric drury"},"datePublished":"2023-10-09T18:48:25.581Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Wonderful service from the entire team.. very knowledgeable and attentive to my needs. I love doing business with them.","comment":{"@type":"Comment","name":"","datePublished":"2023-10-09T21:51:24.261Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Raitchelle Krikor"},"datePublished":"2023-09-02T22:09:09.123Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Andreana and Mahasen are the best definitely see them ❤️❤️","comment":{"@type":"Comment","name":"","datePublished":"2023-09-05T15:37:16.271Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!\n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Hailey Odish"},"datePublished":"2023-08-29T18:36:33.696Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Mahesen is the best!!","comment":{"@type":"Comment","name":"","datePublished":"2023-08-29T23:08:25.392Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Michelle Gayden"},"datePublished":"2023-08-26T22:04:06.56Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2023-08-29T17:49:51.675Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Ban Mati"},"datePublished":"2023-08-14T17:57:28.412Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Bayda, Mahasen, and Fatima were amazing! I felt comfortable and informed the whole time great staff and a great doctor!!","comment":{"@type":"Comment","name":"","datePublished":"2023-08-16T00:30:22Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Darius Franklin"},"datePublished":"2023-08-09T18:27:18.215Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The experience was great the sales repetitive were both very helpful and friendly and took thier time to explain everything to me thier names are Bayda and Andrana","comment":{"@type":"Comment","name":"","datePublished":"2023-08-09T19:02:43Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Emmanuel Ngwainbi"},"datePublished":"2023-08-07T16:28:30.986Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very knowledgeable and friendly","comment":{"@type":"Comment","name":"","datePublished":"2023-08-07T23:50:20Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Dwayne Harris"},"datePublished":"2023-08-05T21:16:27.251Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Dr. Habib is great. I was dealing with eye irritation and she gave me a flushing and explained preventative measures as well.","comment":{"@type":"Comment","name":"","datePublished":"2023-08-07T22:24:36Z","text":"Hi there, thank you for your review. We are sorry to hear about your experience. Please go to http://ms.spr.ly/62689Hv2K to follow up so we can work to correct this issue. \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Seba Saleem"},"datePublished":"2023-08-05T17:04:31.776Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"They are very nice and helpful","comment":{"@type":"Comment","name":"","datePublished":"2023-08-05T18:36:05.795Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Awss Saied (Saied)"},"datePublished":"2023-08-03T19:20:40.121Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2023-08-03T20:59:28.842Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Susan Venske"},"datePublished":"2023-07-29T20:13:58.134Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I just walked up and Andreana got me in with the doctor. Received a new prescription. Andreana helped me pick out a great pair. Very nice experience today everyone was great.","comment":{"@type":"Comment","name":"","datePublished":"2023-08-01T17:13:57Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Deb M."},"datePublished":"2023-07-12T16:56:02.656Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Super personable and helpful young sales lady. It was a really fun shopping experience!","comment":{"@type":"Comment","name":"","datePublished":"2023-07-19T01:29:40.824Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Liang Jing"},"datePublished":"2023-07-02T02:30:28.156Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The best optical store I've ever been to! Highly recommend!","comment":{"@type":"Comment","name":"","datePublished":"2023-07-11T16:12:11.656Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! \n\n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Sandra Garcia"},"datePublished":"2023-06-26T15:16:28.933Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Shopping at the the LensCrafter's location at Twelve Oaks Mall was a pleasure. From the kindness of Dr. Habib, to Mahasan's working with me to obtain the best price (was not using vision insurance for this purchase), to Andreana's helping me choose my frame and walking me through every step of the process--they were VERY easy to work with! Highly recommend this location!","comment":{"@type":"Comment","name":"","datePublished":"2023-06-26T22:46:25.992Z","text":"Thank you for your feedback! We are happy to hear about your positive experience and look forward to serving you! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Shawn Washington"},"datePublished":"2023-06-15T19:49:40.667Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Superb and friendly service from all the staff. Dana was very helpful and organized as I selected a pair of glasses and completed paperwork. Dr. Habib was quick, but thorough with the eye exam and was able to answer any and all vision questions I had.","comment":{"@type":"Comment","name":"","datePublished":"2023-06-16T15:38:07.173Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Barbara Kraft"},"datePublished":"2023-05-15T16:57:49.333Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I went to LensCrafters inside of Macy’s 12 oaks is absolutely the best!! My first pair of glasses came in wrong and Mahasen never failed to correct the mistake. She is the best. You got a new customer at LensCrafters for the rest of your life!!!","comment":{"@type":"Comment","name":"","datePublished":"2023-05-17T02:40:31.566Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Lauren Wildermuth"},"datePublished":"2023-05-13T17:51:23.587Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Valencia, literally the best. Service here is so sweet, helpful and easy to talk to!","comment":{"@type":"Comment","name":"","datePublished":"2023-06-09T19:02:31.625Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Moraz Stables & Farm"},"datePublished":"2023-05-02T02:05:04.418Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Dr. Habib is excellent in conducting my eye exam and she’s very knowledgeable & professional doctor. She provides excellent eye care and gives clear explanations regarding eye exams, prescription glasses and contact lenses and she provides great care to all her patients. Her staff provides excellent customer service and are very helpful & supportive. 👍🙏","comment":{"@type":"Comment","name":"","datePublished":"2023-06-12T20:39:03.554Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Yuko Yoshiya"},"datePublished":"2023-04-12T23:57:28.906Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Exceptional customer service here. Since it was my first eye glasses' shopping, I have gone to all eye glasses stores in this shopping mall and some more in Novi area, and I did not even know this store was at Macy's because there's another LensCrafters store in the same Twelve Oaks Mall, and to be honest with you, the other store was actually larger and had more selections for frames and more staff as well. But I did not feel right or comfortable so I just left there without buying anything. I was just passing by Macy's on my way back home and found this store so I just stopped by a little bit, browsing and trying to put some frames on. Then.... Valencia saw me once and she just picked one frame out, smiled at me and said, \"Try this. I think it will look great on you.\" I tried it on and I was like \"OMG!!\" It sure did look best on me, seriously. Some shoppers were there around me and they all agreed. It was like a magic. I don't know how she did that but she is certainly talented and has a great friendly attitude.\nSo I decided to buy the frame. A few days later I came back for the eye exam appointment. Dr. Habib was very kind and easy to talk to, smiling all the time. She is not only knowledgeable but also willing to answer to any questions. I felt very comfortable with her for the whole eye exam time.\nLastly, I would like to mention that Mahasen was fantastic at what she does. She made me feel welcomed at her store and explained everything I needed to know about the glasses I bought when I picked them up. I'm just so glad I found this store and sure will go back there if I need another pair of glasses!","comment":{"@type":"Comment","name":"","datePublished":"2023-04-18T18:22:21.89Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Deshonda Shorts"},"datePublished":"2023-04-08T19:42:34.625Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Mahasen and Valencia are amazing. Super friendly, great sense of humor and they know their stuff. Dr Habib is Awesome as well. Very knowledgeable. She’s the best","comment":{"@type":"Comment","name":"","datePublished":"2023-04-12T20:51:56.382Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Veronica Iwayemi"},"datePublished":"2023-04-07T17:16:48.342Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Mahazen and Andreana at the Macys LensCrafters location were awesome totally on point and most helpful. Was truly a pleasant experience.Thanks ladies","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Aneesa Allen"},"datePublished":"2023-04-01T09:51:22.737Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The woman at twelve oaks mall in the Macy’s LensCrafters department 3/31 around 1:00pm was amazing very knowledgable and compassionate about her job. Love It!","comment":{"@type":"Comment","name":"","datePublished":"2023-04-06T16:49:28.079Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"David I."},"datePublished":"2023-03-25T20:54:08.939Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great service. Dr. Habib did a thorough exam very professional and was able to tell the right recommendation.\nThen Valencia and Adriana helped me out with a lot of patience to find what I needed. Thank you so much!","comment":{"@type":"Comment","name":"","datePublished":"2023-03-31T20:19:51Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!\n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Anthony Kirma"},"datePublished":"2023-01-30T01:07:36.311Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Valencia helped me find the perfect glasses. She was very kind and informative. She took her time finding me the perfect pair that I am very happy with. Go to valencia at LensCrafters!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Rodrigo Diaz"},"datePublished":"2023-01-21T19:27:03.076Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Dr.Habib and her staff was so kind, friendly and helpful. Definitely I’ll be back for my next pair of glasses!!!!","comment":{"@type":"Comment","name":"","datePublished":"2023-01-26T21:59:21.378Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!\n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Cynthia Royal"},"datePublished":"2023-01-14T21:36:51.862Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Andreana K"},"datePublished":"2023-01-11T16:39:57.548Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I went to LensCrafters for the first time inside of Macys 12 oaks for an eye exam and Dr. Habib was very kind and knowledgable. I needed to get prescription glasses and Valencia helped me. She was amazing at helping me pick out glasses because I had no idea to where to start. She was very kind, helpful, and very informative. Go to Valencia at LensCrafters! Mahasen was extremely helpful and professional.","comment":{"@type":"Comment","name":"","datePublished":"2023-01-17T22:00:49.962Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"S B"},"datePublished":"2023-01-02T21:24:02.884Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The staff at Lenscrafters in Macy's (Twelve Oaks) are SO patient, kind and helpful. They make sure that all of their customers are satisfied with their purchases and if they arent, they go out their way to make it better. Additionally, I am always greeted with a warm smile and welcoming environment. I will continue to only shop at this Lenscrafters location.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Darwin Howard"},"datePublished":"2022-12-30T02:21:58.104Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Valencia and Mahasen were the best. Lens Crafters I’m sure has no idea how great they are with their patrons.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Kai Young"},"datePublished":"2022-12-28T01:11:48.923Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Valencia was very helpful and thorough when helping my daughter and I choose and purchase our glasses.","comment":{"@type":"Comment","name":"","datePublished":"2023-01-02T17:53:42.661Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!\n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"michel sohel"},"datePublished":"2022-12-23T00:35:08.438Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Dr Sabiha Habib is very experienced doctor and gives the right advice for vision and eye care. I get my and family vision checkup every year, very satisfied.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Vicki Davis"},"datePublished":"2022-12-01T18:28:19.148Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Valencia did an outstanding job on the measurements for my new glasses and sun glasses. Best that I have ever had. Thank you Macy's Lencrafters. Lots of compliments received.","comment":{"@type":"Comment","name":"","datePublished":"2022-12-02T15:26:53.21Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Ronnie McCoy"},"datePublished":"2022-11-28T22:21:27.413Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The Best costumer service I experienced so far from all the Lens Crafters I been to. The two women who help me was outstanding. I’m definitely coming back here to get my next pair of glasses.","comment":{"@type":"Comment","name":"","datePublished":"2022-11-29T14:27:49.784Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Ruth Bueno"},"datePublished":"2022-11-28T17:41:11.953Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Everything was excellent!","comment":{"@type":"Comment","name":"","datePublished":"2022-12-01T16:49:41.772Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!\n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Mahboob Rahman"},"datePublished":"2022-11-09T20:50:53.152Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Outstanding service, excellent skills, and cooperation from Valencia and Tuka!","comment":{"@type":"Comment","name":"","datePublished":"2022-11-11T17:15:32.764Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!\n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"oVRedFoxHoundVo"},"datePublished":"2022-11-07T20:28:48.665Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"valencia was cool","comment":{"@type":"Comment","name":"","datePublished":"2022-11-10T14:32:10.613Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"MOSTAFA ALMAHASNEH"},"datePublished":"2022-11-07T17:17:28.082Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"First of all, I would like to thank Mahasen for her amazing customer service, she was extremely helpful throughout the whole process, from booking the exam to purchasing the glasses. I also would like to mention how amazing, kind, professional, and helpful Valencia was. She always has a smile on her face and had so much knowledge about everything. Dana was just as helpful throughout the whole process. Dr. Habib was also very patient and kind, she was an amazing doctor.","comment":{"@type":"Comment","name":"","datePublished":"2022-11-07T19:53:51.104Z","text":"Great to hear! We appreciate your review and hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"TerryandAnita Granger"},"datePublished":"2022-11-06T23:39:53.266Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I was very pleased with the professionalism of the staff at Lenscrafters in Macys at Twelve Oaks, they were friendly, helpful & knowledgeable. I would not go anywhere else for my eyecare!","comment":{"@type":"Comment","name":"","datePublished":"2022-11-09T21:27:34.941Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Zoi A"},"datePublished":"2022-10-31T19:59:00.268Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Top Notch costumer service. Val and Mahasen were very professional and helpful. They went above and beyond to help me find a frame that best suits me. Highly recommend!!!","comment":{"@type":"Comment","name":"","datePublished":"2022-10-31T20:13:00.842Z","text":"Thank you for your review. Our associates are some of the best around and we are always happy to hear our customers feel the same! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"DeJarniece Blakely"},"datePublished":"2022-10-29T16:23:21.858Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"My daughter and I love it here! Tuka and Mahasen are so sweet and really fun to work with. They make sure your happy with you your purchase as well as getting you the best prices!!! Will definitely return for my new glasses!!!","comment":{"@type":"Comment","name":"","datePublished":"2022-11-01T21:15:31.07Z","text":"Thank you for your review! We are happy to hear that all of your questions were answered. We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"DB Grocers"},"datePublished":"2022-10-26T22:21:29.941Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Valencia was amazing! I wouldn’t go anywhere else!","comment":{"@type":"Comment","name":"","datePublished":"2022-10-27T15:29:10.968Z","text":"Hi! Thank you so much for your review. We are excited to hear Valencia was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"S Zahoor"},"datePublished":"2022-10-26T17:25:34.677Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"10/10 would recommend. Dr. Habib & Mahasen treated me like family and provided Exceptional service.","comment":{"@type":"Comment","name":"","datePublished":"2022-10-27T20:11:29.4Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"mathew maliekal"},"datePublished":"2022-10-26T16:02:27.002Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great customer service and a very good outcome from the visit","comment":{"@type":"Comment","name":"","datePublished":"2022-10-28T13:44:22.205Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Regina Miller"},"datePublished":"2022-10-16T00:30:38.693Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Andreana was my sales associate and she was the bomb!","comment":{"@type":"Comment","name":"","datePublished":"2022-10-19T20:30:55.947Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Claire Hamati"},"datePublished":"2022-10-10T19:09:05.575Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"It was a great pleasure working with the associates at Novi store , they are pleasant , professional and very respectful. 7Star is even deserved .","comment":{"@type":"Comment","name":"","datePublished":"2022-10-14T15:48:41.741Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Antoinette Singleton"},"datePublished":"2022-10-08T17:32:26.955Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Simply wonderful. The lens crafters ladies were very nice and very efficient and I will always come back here.","comment":{"@type":"Comment","name":"","datePublished":"2022-10-13T17:17:35.517Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Diane K"},"datePublished":"2022-10-07T01:26:52.762Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Mahasen was great! She was so helpful and caring, making my experience here a joy...great personality, and you can tell she truly cares about providing good service and product! I would highly recommend this store to anyone needing glasses.","comment":{"@type":"Comment","name":"","datePublished":"2022-10-12T14:29:39.21Z","text":"Hi! Thank you so much for your review. We are excited to hear Mahasen was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Judith Peterson"},"datePublished":"2022-10-04T23:08:24.877Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Valencia and Mahasen were exceptional.\n\nGreat customer service and a very satisfying outcome.\n\nWhat a pleasure. Great brand ambassadors for Macys and Lens Crafters.\n\nI hope they receive the compensation worthy of their loyalty to both companies.","comment":{"@type":"Comment","name":"","datePublished":"2022-10-10T19:17:06.636Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Susan Schmoekel"},"datePublished":"2022-09-26T00:39:50.255Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I highly recommend this location. The staff and manager was so helpful and friendly. The store is very clean as well.","comment":{"@type":"Comment","name":"","datePublished":"2022-09-26T15:47:26.225Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Makhai Moore"},"datePublished":"2022-09-23T22:38:45.858Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Best service ever found the perfect pair of sunglasses with my prescription in them the sales associates, Valencia, and Andreana were on spot pick out my new frames. Definitely recommend them go visit the ladies at the LensCrafters in Macy’s. 12 oaks mall.","comment":{"@type":"Comment","name":"","datePublished":"2022-09-29T15:14:57.166Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Trishul Kalapuram"},"datePublished":"2022-09-07T20:53:59.855Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Valencia and Mahasen were absolutely amazing! The service here was impeccable and I would recommend these two to anyone!!","comment":{"@type":"Comment","name":"","datePublished":"2022-09-08T16:21:25.639Z","text":"Hi! Thank you so much for your review. We are excited to hear that Valencia and Mahasen were able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"alma sabac"},"datePublished":"2022-09-07T20:38:55.341Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-09-08T16:28:51.698Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Irum Ansari"},"datePublished":"2022-08-27T13:04:42.319Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I had a wonderful experience with dr Sabiha Habib. She went above and beyond to help me and explained everything to me very thoroughly. I highly recommend this doctor. Valencia and Mahasen were also very helpful and professional. Thank You both ladies for your big help to me in picking the right frame. Overall I loved the whole experience of visiting Lens Crafters at Macy’s❤️","comment":{"@type":"Comment","name":"","datePublished":"2022-08-30T15:13:57.327Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Angie Johnson"},"datePublished":"2022-08-23T18:22:19.657Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very friendly customer service.","comment":{"@type":"Comment","name":"","datePublished":"2022-08-24T19:49:46.921Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Todd Mielke"},"datePublished":"2022-08-18T02:39:41.149Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very helpful and her opinions of how it looked helped me make the right decision","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"joseph johnson"},"datePublished":"2022-08-02T19:00:14.175Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-08-03T18:56:52.197Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Aqsa Gill"},"datePublished":"2022-08-02T15:53:02.613Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"It was great. The staff was extremely friendly, Valencia and Mahasen (i might be spelling her name wrong) but they were really sweet and efficient. I went therewith my whole family for our eye exam. These ladies helped me find my perfect pair of prescription glasses. The doctor was really nice too, she took her time to check our eyes and was in no rush. Highly recommend this place! I will be going back for my eye care needs.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Timiya C. Louis"},"datePublished":"2022-07-28T16:53:28.402Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Amazing experience, Mahasen took care of me well, very pleasant and professional lady, and I am very satisfied with my coupon and price,and fast delivery .Thank you.","comment":{"@type":"Comment","name":"","datePublished":"2022-07-29T14:48:51.345Z","text":"Hi! Thank you so much for your review. We are excited to hear Mahasen was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Raquel Kelley"},"datePublished":"2022-07-20T21:17:28.29Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Dr. Habib, though I’ve only seen her twice, is such a caring doctor. She is always so kind, and gets you in and out with everything you need! I’d also like to mention Valencia (hope I spelled that correctly) but the woman at the front desk was very personable and even helped entertain my toddler! She helped me look at some really good frame choices and was super knowledgeable! This will be the only LensCrafters I go thanks to their amazing customer service. Thanks ladies!","comment":{"@type":"Comment","name":"","datePublished":"2022-07-21T16:38:35.057Z","text":"Hi! Thank you so much for your review. We are excited to hear that Dr. Habib and Valencia were able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Lavonne Davis"},"datePublished":"2022-06-16T19:06:28.113Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Raquel and mahasen did such an amazing job. It was a pleasure working with them.","comment":{"@type":"Comment","name":"","datePublished":"2022-06-17T17:34:28.138Z","text":"Thank you for your review. Our associates are some of the best around and we are always happy to hear our customers feel the same!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"angela kirma"},"datePublished":"2022-06-13T16:40:28.692Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I had the best experience here, everyone was very helpful and very nice! Raquel and Valencia helped my mom and I choose very stylish sunglasses and glasses. The manager is also very sweet and helpful. I highly recommend everyone to come here to purchase glasses/sunglasses!","comment":{"@type":"Comment","name":"","datePublished":"2022-06-15T15:54:57.694Z","text":"Hi! Thank you so much for your review. We are excited to hear that Raquel and Valencia were able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"David Sitko"},"datePublished":"2022-05-26T20:40:22.879Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Everyone at the Lenscrafters at Macy's were polite, professional and knowledgeable in performing their job responsibilities. I had a very pleasant experience, from the eye exam to the eyeglass frame selection.\nSpecial recognition is given to Andreana (Sales) for providing exceptional thoughtfulness and service.\nDave Sitko","comment":{"@type":"Comment","name":"","datePublished":"2022-05-27T20:49:55.333Z","text":"Hi! Thank you so much for your positive review. We are happy we could help with your vision needs and look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Heather Granroth"},"datePublished":"2022-05-05T03:22:11.348Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Dr. Habib and Racquel were amazing. Such kind and personable service. Dr. Habib was very thorough and made sure to explain every detail of my new eye prescription. Wonderful experience I would rate them 100/10 if I could!","comment":{"@type":"Comment","name":"","datePublished":"2022-05-05T18:44:04.725Z","text":"Hi! Thank you so much for your review. We are excited to hear that Dr. Habib and Racquel were able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Paige Obriot"},"datePublished":"2022-04-16T19:52:13.371Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The ladies are super helpful and patient!","comment":{"@type":"Comment","name":"","datePublished":"2022-04-21T17:28:00.56Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Harvey M"},"datePublished":"2022-04-14T20:59:49.843Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Valancia and Mahasen are the greatest! They are so friendly and knowledgeable. Best lens crafters experience I’ve ever had at macys at ( 12 oaks mall )! Please don’t go anywhere else! I promise you, you will not regret it!","comment":{"@type":"Comment","name":"","datePublished":"2022-04-15T15:57:49.097Z","text":"Hi! Thank you so much for your review. We are excited to hear that Valancia and Mahasen were able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Nina"},"datePublished":"2022-04-06T17:26:17.589Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Went over the weekend and to remember writing a review a few days later is telling in itself. The staff at this location was phenomenal, these days it is hard to find good customer service..but here they were very helpful and genuinely nice people! I believe Mahasen Is her name that spent the time to help me pick out glasses and get my prescription updated in the system. I would definitely recommend this location for any optical needs!","comment":{"@type":"Comment","name":"","datePublished":"2022-04-07T13:53:20.188Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Sri Mi"},"datePublished":"2022-03-30T23:41:59.469Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"We had a very good store experience. Valencia helped us a lot. She is friendly and very helpful. Thank you Valencia.","comment":{"@type":"Comment","name":"","datePublished":"2022-04-01T13:19:37.16Z","text":"Hi! Thank you so much for your review. We are excited to hear Valencia was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"PATRICE Elkins"},"datePublished":"2022-03-30T19:55:34.206Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Valencia was Very helpful and the doctor was very detailed and kind! Everything was in a timely manner!","comment":{"@type":"Comment","name":"","datePublished":"2022-04-04T17:44:13.941Z","text":"Hi! Thank you so much for your review. We are excited to hear Valencia was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Pandora J"},"datePublished":"2022-03-27T19:55:13.395Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-03-28T18:57:46.405Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Chris Neville"},"datePublished":"2022-03-03T22:21:05.314Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I rarely feel compelled to leave a review. I felt that the level of satisfaction I experienced today at LensCrafters warranted me to write one. The customer service I received exceeded my expectations. Sadly I find great customer service an anomaly these days. Raquel who assisted me was phenomenal. Should my family or friends ever need glasses I would happily recommend LensCrafters to them. The one I visited was inside Macy’s at Twelve Oaks Mall in Novi.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Colleen Hopkins"},"datePublished":"2022-02-15T20:11:33.728Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Richard Cuschieri"},"datePublished":"2022-02-12T22:18:00.367Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The sales person needed to find a new frame for my glasses which broke during an adjustment. She was able to locate the last frame in their inventory, and provide me with new glasses within minutes. I was very satisfied with the personal, and friendly service that I received.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Betty Hunt"},"datePublished":"2022-02-10T17:47:06.564Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The service was just outstanding, the staff provides amazing service, I will return next year and refer my friends","comment":{"@type":"Comment","name":"","datePublished":"2022-02-15T18:53:25.507Z","text":"Thank you for your review. Our associates are some of the best around and we are always happy to hear our customers feel the same!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Althea"},"datePublished":"2022-02-05T22:53:28.569Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I had an awesome experience with Valencia, Mahasen and Tula! They have my day! And have exhibited the best customer service I could have received. Thanks Lens Crafters for all you do!!!\n\nAlthea","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Matthew John"},"datePublished":"2022-01-26T21:51:01.075Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great service","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"val11211"},"datePublished":"2022-01-21T01:21:43.278Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-01-21T17:43:51.532Z","text":"Great to hear! We appreciate your review and hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Raquel Kesto"},"datePublished":"2022-01-20T17:17:34.192Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-01-26T15:03:33.473Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Jen"},"datePublished":"2021-11-27T19:46:36.62Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-12-03T15:59:11.856Z","text":"Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Trevor Wood"},"datePublished":"2021-11-18T05:13:23.444Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-11-23T21:10:11.265Z","text":"Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Tim (TIM GBR)"},"datePublished":"2021-11-14T07:40:42.472Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Can't recommend this place enough, Dr. Habib is excellent. The women in the sales floor were amazing, gave great advice. I enjoyed every bit of my experience with this place. Highly recommend.","comment":{"@type":"Comment","name":"","datePublished":"2021-11-19T14:49:45.637Z","text":"Hi! Thank you so much for your review. We are excited to hear that Dr. Habib was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Cristina L. Rangel"},"datePublished":"2021-10-28T20:16:48.405Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Val,Mahasen, and Habib made this an awesome visit! Clean space, friendly service-Top Quality","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Deborah Williams"},"datePublished":"2021-09-28T20:19:47.57Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Val and Mahasen both helped me with my frame selection today. Both ladies gave me excellent customer service. Thank you Val and Mahasen!!!❤️","comment":{"@type":"Comment","name":"","datePublished":"2021-09-30T14:05:41.991Z","text":"Hi! Thank you so much for your review. We are excited to hear that Val and Mahasen were able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Lizbeth Sarmiento"},"datePublished":"2021-09-26T19:55:03.743Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Samiha & Mahasen we’re very welcoming and nice! Answered all of ours questions and were very helpful! We found the shades we wanted and are very happy!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Giuliana Guzzo"},"datePublished":"2021-09-09T18:10:27.184Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-09-10T20:33:34.253Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Alyssa Douglas"},"datePublished":"2021-08-22T16:29:40.501Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-08-24T12:47:52.483Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Linda Obrien"},"datePublished":"2021-08-20T22:23:03.887Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very friendly, very professional, very pleasant encounter! Love my glasses!","comment":{"@type":"Comment","name":"","datePublished":"2021-08-23T20:17:05.264Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Vinod Khilnani"},"datePublished":"2021-08-17T22:41:00.72Z","reviewRating":{"@type":"Rating","ratingValue":"3","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-08-18T15:55:59.378Z","text":"Thank you for your review. We are sorry to hear that your experience at LensCrafters did not meet your expectations. We strive to deliver the best service in the industry. Please go to https://www.luxotticacustomercare.com/lenscrafters to follow up so we can work to correct this issue."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Ty Triplett"},"datePublished":"2021-08-04T20:44:29.822Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-08-05T19:02:11.621Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Don Hinkle"},"datePublished":"2021-07-27T20:04:21.655Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-08-12T15:29:38.303Z","text":"Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Yolanda Sampson"},"datePublished":"2021-07-27T02:44:07.385Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-07-28T19:56:21.487Z","text":"Great to hear! We appreciate your review and hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Ryan Splan"},"datePublished":"2021-07-24T17:57:02.742Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-08-04T20:38:25.494Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"telma matti"},"datePublished":"2021-07-23T19:55:11.75Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The best place highly recommend 👍👍👍","comment":{"@type":"Comment","name":"","datePublished":"2021-07-27T16:54:57.641Z","text":"Hello Telma, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Mommy’s Little kitchen"},"datePublished":"2021-07-23T12:46:49.944Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Najdat Tella"},"datePublished":"2021-07-23T12:40:53.353Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Rita Yaldo"},"datePublished":"2021-07-23T12:40:16.069Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Anna Shafto"},"datePublished":"2021-07-22T17:47:27.07Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Nisha Thapa"},"datePublished":"2021-07-20T19:10:37.93Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-07-23T16:48:40.084Z","text":"Great to hear! We appreciate your review and hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Sri Nori"},"datePublished":"2021-04-24T19:52:39.957Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The staff has been very kind and patient to review the options and insurance details. Such a great team","comment":{"@type":"Comment","name":"","datePublished":"2021-04-26T20:48:16.59Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Lauren Hayley"},"datePublished":"2021-04-24T17:36:26.838Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-04-27T13:29:02.207Z","text":"Great to hear! We appreciate your review and hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Nick Harn"},"datePublished":"2021-03-25T19:53:02.604Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-03-26T19:40:03.253Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Ricardo Medina"},"datePublished":"2021-03-14T00:17:02.613Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-03-15T18:57:20.321Z","text":"Great to hear! We appreciate your review and hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Ewa Skrzeszewska"},"datePublished":"2021-02-14T04:51:14.498Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very friendly employees of this location. Dr Sabiha Habib approaches to patients very professional way with respect and kindness. Explaining step by step procedure during eye exam. Highly recommend this place.","comment":{"@type":"Comment","name":"","datePublished":"2021-02-15T16:50:50.02Z","text":"Hi! Thank you so much for your review. We are excited to hear Dr. Sabiha Habib was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Gabby Williams"},"datePublished":"2020-10-04T00:33:07.57Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I had the BEST experience with your employee named Kim in your Twelve Oaks location. She took very good care of what sunglasses I needed and was very kind throughout the entire process. I will definitely be coming back to your store!!","comment":{"@type":"Comment","name":"","datePublished":"2020-10-05T15:48:05.587Z","text":"Hi! Thank you so much for your review. We are excited to hear Kim was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Karen Owens"},"datePublished":"2020-08-30T18:28:53.048Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Adam Daniels"},"datePublished":"2020-07-30T13:47:22.609Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Rita Yaldo"},"datePublished":"2020-07-13T17:17:49.3Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Employees are very knowledgeable and friendly, Dr habib is fabulous, she gave me the greatest eye exam and was very Patient with my needs!!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Ashley Pfohl"},"datePublished":"2020-03-03T14:59:23.918Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The employee was extremely helpful and patient with me asking a bunch of questions. She really took the time to review everything with me and help me decide on glasses. I couldn't say enough good things about her.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Sue North"},"datePublished":"2020-02-06T17:45:19.681Z","reviewRating":{"@type":"Rating","ratingValue":"4","bestRating":"5"},"reviewBody":"I see no reason for glasses to cost as much as they do. But the women who helped me were great.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Julia Lentz"},"datePublished":"2017-05-22T15:49:22.8Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Natalie Muoio"},"datePublished":"2016-09-19T17:40:35.031Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}}]</script><script type="application/ld+json">[{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Jeniece Waite"},"datePublished":"2025-03-14T16:11:43.155Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Bayda and Mahasen are the best in the biz! Not only are they super helpful when finding the right glasses but they have the BEST spirit and energy. They truly make you feel like family and comfortable when deciding what's best for you.","comment":{"@type":"Comment","name":"","datePublished":"2025-03-15T12:24:08.919Z","text":"Thank you for your review! \nWe are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. \nWe hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Denise Williams"},"datePublished":"2025-03-07T20:24:03.108Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Andreana was super helpful and very kind. I will continue to shop with her. In the future!","comment":{"@type":"Comment","name":"","datePublished":"2025-03-08T05:26:34.173Z","text":"Thank you for your review! \nWe are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. \nWe hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Maurice Carter"},"datePublished":"2025-02-27T16:27:58.437Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The customer service here was amazing!!! I feel like I’ve non these ladies for years!! They made sure I left with the perfect lens for my wife. Thank you again!!","comment":{"@type":"Comment","name":"","datePublished":"2025-02-28T21:31:08.687Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Ken L"},"datePublished":"2025-02-18T01:06:04.249Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Had a great visit. Andreana was awesome — super helpful, extremely knowledgeable and very nice. Thx","comment":{"@type":"Comment","name":"","datePublished":"2025-02-19T01:59:27.036Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"inov8rr"},"datePublished":"2025-02-04T21:42:42.777Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2025-02-05T08:44:08.966Z","text":"Thank you for your review. We are sorry to hear that your experience at LensCrafters did not meet your expectations. We strive to provide the best customer service in the industry. Please go to www.luxotticacustomercare.com/lenscrafters/careform so we can work to correct this issue for you."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Stacey Mouton"},"datePublished":"2025-01-22T13:56:06.857Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"After years of searching i found the perfect frame at this location. Friendly and fast service i was in and out with a walk in eye exam and new glasses about 30 minutes.\nStaff and Doc were very helpful. Bayda really took the time to make sure I received everything I was looking for in a new pair of glasses","comment":{"@type":"Comment","name":"","datePublished":"2025-01-23T02:25:00.751Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Rhiana Williams"},"datePublished":"2025-01-19T23:44:25.605Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Andreana is the best honestly! She has a super awesome spirit! Helped me picked super cute glasses and had so much patience. Will be back to shop","comment":{"@type":"Comment","name":"","datePublished":"2025-01-20T06:29:05.071Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Ashley Yancey"},"datePublished":"2025-01-19T23:40:42.629Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great Service, Andreana was a huge help!","comment":{"@type":"Comment","name":"","datePublished":"2025-01-20T06:25:10.656Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Katie Burgess"},"datePublished":"2025-01-15T20:19:39.979Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Bayda and Adreana were absolutely fantastic and very knowledgeable and helpful. Adriana picked out the perfect glasses for me. Might not seem like a big deal to many but it takes me a lot of time to find a pair I love. This gal picked these out on her first try and they fit like a glove! Much love to both of these girls! They give off the friendly/family vibes and this is where I'll be shopping for future glasses.\nThank you so much for such a lovely experience! Til next time.......","comment":{"@type":"Comment","name":"","datePublished":"2025-01-16T05:10:54.586Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"okey wachuku"},"datePublished":"2025-01-13T12:49:20.536Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"They provide very thorough, knowledgeable and friendly services .\nI was quite impressed.","comment":{"@type":"Comment","name":"","datePublished":"2025-01-14T02:19:00.27Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Gina Waite"},"datePublished":"2025-01-08T23:29:40.231Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Bayda and Mahasen are exceptional! They were incredibly helpful and knowledgeable in helping me choose the perfect pair of glasses. Bayda even arranged for me to have an eye exam the same day, ensuring I got an updated prescription. These ladies truly deliver five-star service!","comment":{"@type":"Comment","name":"","datePublished":"2025-01-09T06:34:14.982Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Lisa Bourdage"},"datePublished":"2025-01-01T20:21:16.873Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Worked with Andreana for my glasses and she was great! Very friendly and professional!","comment":{"@type":"Comment","name":"","datePublished":"2025-01-02T04:29:43.628Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Kevin Campbell"},"datePublished":"2024-12-14T16:43:23.825Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Adrianna was a great help! It was a very good experience.","comment":{"@type":"Comment","name":"","datePublished":"2024-12-17T02:59:04.407Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Lydia Cohen"},"datePublished":"2024-12-11T23:49:44.431Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Adreana Kirma help me choosing the glasses and she is very helpful at the time I ordered glasses.\nShe is very nice and this time it’s not the first time she assist me with the glasses.\nI’m glad to see her at the store today and she is fantastic ⭐️ ⭐️ ⭐️ ⭐️ ⭐️","comment":{"@type":"Comment","name":"","datePublished":"2024-12-12T09:02:51.253Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Monay Ford"},"datePublished":"2024-11-27T21:23:06.126Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Adreana was so amazing. She gets a 12 in my book","comment":{"@type":"Comment","name":"","datePublished":"2024-12-05T20:35:44.482Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Nichole D"},"datePublished":"2024-11-23T19:10:21.832Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I had a wonderful experience at the LensCrafters inside of Macy’s at Novi Mall. The girls at the desk were amazing. They were so nice and patient with me. They both helped me and my husband through the whole process.\nThey were so sweet to my six-year-old son they both treated us him so special. So thankful for a wonderful experience.","comment":{"@type":"Comment","name":"","datePublished":"2024-11-26T21:02:27.888Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Katherine Stanifer"},"datePublished":"2024-11-22T20:09:15.924Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Andreana went above and beyond with customer service! Much appreciated!","comment":{"@type":"Comment","name":"","datePublished":"2024-11-26T20:36:41.22Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"MRB"},"datePublished":"2024-11-22T04:50:01.078Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"6:45pm 11.21.2024\n\nI was told by the sales representative tonight at the Macys Lens Crafters location in 12 oaks mall, Novi MI Quote:\"you are not making a purchase tonight then you are wasting my time\" as she walked away with the tablet and quote for a pair of eyeglasses.\nTotally unprofessional!\n0 Stars\n( it's horrible customer service like this that will contribute to Macy's going bankrupt just like Sears Roebuck Company)","comment":{"@type":"Comment","name":"","datePublished":"2024-11-22T19:24:43.544Z","text":"Thank you for your review. We are sorry to hear that your experience at LensCrafters did not meet your expectations. We strive to provide the best customer service in the industry. Please go to https://luxotticacustomercare.com/lenscrafters/careformso we can work to correct this issue for you."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Carla Harris"},"datePublished":"2024-11-17T00:48:11.094Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Andrea a was great to work with and a huge help in selecting the correct frame.","comment":{"@type":"Comment","name":"","datePublished":"2024-11-18T21:26:33.942Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Joan Middlestead"},"datePublished":"2024-11-16T16:10:17.805Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The salesperson (Bagley?) was exceptionally pleasant and clearly being very careful to ensure my order was accurate. Her suggestions for frames were from an experienced eye and made it a fun (rather than stressful) process.","comment":{"@type":"Comment","name":"","datePublished":"2024-11-18T20:20:41.092Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Tiffany Sieira"},"datePublished":"2024-11-07T01:22:23.798Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"First time visit! Andreana and Bayda were incredibly helpful in the selection of my new frames! Friendly and informative from start to finish!\nHighly recommend your next eye exam and purchase here with these wonderful ladies!!\nGrateful!","comment":{"@type":"Comment","name":"","datePublished":"2024-11-08T18:58:48.2Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Mara Navarre"},"datePublished":"2024-10-26T23:57:35.589Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"This location is fantastic! I needed prescription sunglasses, and really wanted to be able to try them on in person as they never fit quite the way I think they will based on a photo. I had been to three other eyeglass places and their selection of sunglasses was pitiful. LensCrafters has a HUGE selection of sunglasses (and regular glasses too), including many designer brands. If you're looking for something specific, make sure you ask because they have even more drawers of glasses that are not on display....seriously, the selection is incredible. Andreana helped me and she was lovely and patient while I tried on dozens of pairs.\n\nThey were having an issue recognizing my insurance, and she offered to call me back once she confirmed with her manager the next day. Low and behold, she actually called! Unfortunately they still couldn't get my insurance to go thru, but offered a discount and made sure I got the proper receipt to submit for reimbursement. All in all I had a great experience and will definitely be back!","comment":{"@type":"Comment","name":"","datePublished":"2024-11-06T20:20:45.33Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Shannon MunzLang"},"datePublished":"2024-10-23T20:00:22.671Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Andreana and Bayda made the experience of buying contacts and glasses fun and hassle free. This is my second year working with Bayda and I trust her opinion.","comment":{"@type":"Comment","name":"","datePublished":"2024-10-31T18:54:13.813Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Dejuan Crawford"},"datePublished":"2024-10-21T19:09:27.518Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Exceptional service five stars. Very personable patient and very willing. To Help exceptional staff","comment":{"@type":"Comment","name":"","datePublished":"2024-10-25T19:43:44.841Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Sylvia Daily"},"datePublished":"2024-09-13T00:01:02.838Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"My husband and I came in to get his annual exams, frames & lenses, and prescription sunglasses. We were so impressed with the service that Bayda and Mahasen gave us!! We will definitely be returning for future needs and recommending this location to friends and family.","comment":{"@type":"Comment","name":"","datePublished":"2024-09-16T19:29:36.31Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Keepin It Kool"},"datePublished":"2024-08-22T23:06:59.691Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I received the BEST customer service from Bayda and Andreana!!! They went over and beyond to make sure I received the RayBan Meta's that I wanted. I highly recommend this location in Macy's Novi.","comment":{"@type":"Comment","name":"","datePublished":"2024-08-23T06:51:03.123Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"S R"},"datePublished":"2024-08-18T17:43:44.661Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"They deserve a 0. The lady denied helping me repair my glasses with an attitude and told me to go to the original place I got them. I ignored her advice, and went to Warby Parker around the corner fixed them right away!!!","comment":{"@type":"Comment","name":"","datePublished":"2024-08-19T03:16:11.225Z","text":"Thank you for your review. We are sorry to hear that your experience at LensCrafters did not meet your expectations. We strive to provide the best customer service in the industry. Please go to http://ms.spr.ly/6262lvpsj so we can work to correct this issue for you."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Asmaa Sufyan"},"datePublished":"2024-08-16T22:07:42.12Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"LensCrafters 12 oaks mall Novi MI\nBest place to get your glasses. They hire people that treat you like family and take care of you! Mahasen was my favorite","comment":{"@type":"Comment","name":"","datePublished":"2024-08-17T06:54:02.457Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"james mitchell"},"datePublished":"2024-08-15T21:43:03.771Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Andreana was an excellent optician.She was patient with me and went through several pairs of glasses.She was totally honest with her opinions.","comment":{"@type":"Comment","name":"","datePublished":"2024-08-16T06:13:50.967Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"KA F"},"datePublished":"2024-07-28T12:56:53.45Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Salesperson Andreane ? Spelling-started to assist me with selecting sunglasses 🕶️ then she wandered off to talk small talk with her coworkers. I was trying to purchase a pair of Pradas after my sunglass purchase. She was asking her coworker to comment on her top and short skirt then she wrnt to speak to her coworker in the back room. Really? Im a longstanding Lenscrafter customer but after very poor recent experience I will take my family's businesd elsewhere. She clearly is poorly trained and has poor work ethic. there is no information to contact a manager, and you only allow people to respond by leaving a Google review","comment":{"@type":"Comment","name":"","datePublished":"2024-07-29T01:31:23.486Z","text":"Thank you for your review. We are sorry to hear that your experience at LensCrafters did not meet your expectations. We strive to provide the best customer service in the industry. Please go to http://ms.spr.ly/6265lw7mN so we can work to correct this issue for you."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Sharon Wright"},"datePublished":"2024-07-18T20:45:36.153Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-07-19T05:09:57.791Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Ronald Breaugh"},"datePublished":"2024-06-29T20:39:03.835Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Bayda and Andreana were amazingly helpful and very patient.","comment":{"@type":"Comment","name":"","datePublished":"2024-06-30T05:58:06.536Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Meagan Murphy"},"datePublished":"2024-06-03T20:34:47.262Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The two ladies and the doctor were so kind and friendly. This sounds too good to be true but it was absolutely a wonderful experience! You feel like you have your sisters there helping you pick out your glasses and helping with insurance. It felt very comfortable. Thank you for squeezing my appointment in on my lunch break!","comment":{"@type":"Comment","name":"","datePublished":"2024-06-04T11:30:28.639Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Kim Whalen"},"datePublished":"2024-05-18T22:48:29.114Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Friendly and competent. Helped me find the perfect frames! Great visit!","comment":{"@type":"Comment","name":"","datePublished":"2024-05-19T07:46:04.816Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Tony R"},"datePublished":"2024-05-03T02:54:29.812Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Dr Habib was wonderful, knowledgeable and she took her time with me. The ladies at the counter were wonderful and I enjoyed the whole experience. It’s nice to know that there are kind and caring people still in the world. And Bayda rocks!","comment":{"@type":"Comment","name":"","datePublished":"2024-05-04T01:08:42.535Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Ray E"},"datePublished":"2024-04-07T14:15:05.332Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Bayda and the other lady that works at this location are very nice and helpful. They help you every step of the way without being pushy or pressuring you to buy. They make you feel at home from start to finish and they go above and beyond to help you with your purchase rather you need a 2nd opinion or you need guidance to make your decision on your purchase. If you are looking for a place that has a down to earth, friendly and, knowledgable staff look no further than here. I will never go any place else for my glasses needs as long as Bayda works there. 10/10 experience","comment":{"@type":"Comment","name":"","datePublished":"2024-04-08T02:00:28.659Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"J D"},"datePublished":"2024-03-27T18:45:14.161Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-03-28T03:14:44.795Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"marion Suciu"},"datePublished":"2024-03-26T16:34:32.267Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Badya and Mahasen were both friendly,courtious,helpful and knowledgeable about getting me in the correct glasses and with the correct prescription. I will always use Lenscrafters for all my glasses needs. Thank You!!!!!!!!!!!!!!!!!","comment":{"@type":"Comment","name":"","datePublished":"2024-03-27T02:51:43.42Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Dawn Baumker"},"datePublished":"2024-03-22T11:45:01.84Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Wearing glasses is not always fun but visiting Bayda & Mahasen at twelve oaks LensCrafters location will make your day! These ladies are extremely knowledgeable about what they do & have a passion for what they do as well! From start to finish it was my pleasure to have them assist me in purchasing my new glasses! Thanks Ladies!","comment":{"@type":"Comment","name":"","datePublished":"2024-03-23T01:15:54.584Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Maria Simonte"},"datePublished":"2024-03-15T22:57:24.734Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-03-16T04:38:25.949Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Dhanush Gamika"},"datePublished":"2024-03-08T23:44:09.139Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Fatima was great in helping me find exactly what i wanted to buy. Definitely recommend this store.","comment":{"@type":"Comment","name":"","datePublished":"2024-03-09T08:02:34.485Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Seuwandi Senanayake"},"datePublished":"2024-03-08T23:42:03.442Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Fatima was great and helped us find sunglasses within our budget. Really love her welcoming nature and positive attitude. Definitely will purchase from Lens Crafters at Macys Novi again.","comment":{"@type":"Comment","name":"","datePublished":"2024-03-09T08:00:59.865Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"WarBoy"},"datePublished":"2024-02-29T19:56:18.479Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-03-07T21:28:50.831Z","text":"Thanks for your review! We look forward to seeing you again! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Patrick Pardo"},"datePublished":"2024-02-27T01:07:33.176Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Excellent","comment":{"@type":"Comment","name":"","datePublished":"2024-02-28T09:32:26.179Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Oscar Ridley"},"datePublished":"2024-02-18T00:00:36.932Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Just picked up my glasses and when I tell you EVERYONE at this location was well informed and professional because I can see clearly again!","comment":{"@type":"Comment","name":"","datePublished":"2024-02-18T01:38:02.159Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"David Sherman"},"datePublished":"2024-02-11T11:38:54.567Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great people, work as a team tirelessly to find the frames what look the best and will fit your needs. They give honest opinions and do not “sugarcoat it” just to make a sale. Their care after the sale is great, they work hard so you have the best experience with your new eye ware possible.","comment":{"@type":"Comment","name":"","datePublished":"2024-02-12T07:44:09.005Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Mike Grizz"},"datePublished":"2024-01-27T00:42:51.972Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Nancy Fletcher"},"datePublished":"2024-01-21T02:51:41.954Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Service was great from the doctor to help picking out new glasses at a great price","comment":{"@type":"Comment","name":"","datePublished":"2024-01-22T08:36:33.791Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Jasmine Patrick"},"datePublished":"2024-01-13T21:39:58.024Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"This was the most pleasant eyeglass shopping experience I’ve ever had!!\n\nI am a new customer at LensCrafters and I was shopping for my first pair during the Christmas season. Mahasen, Beyda, Dr. Habib, and Adrianna provided me with adept care to ensure that I had the pair I loved and the correct prescription. My only complaint was that the original prescription was off, so I had to get retested. Fortunately, I had Mahasen by my side to fix the issue swiftly. Based on my evaluation from experiences I have had eyeglass shopping in four other states, I can say that this location has the best customer service. You will not find any other salesperson that cares to meet the customers needs at any other store. I look forward to returning for my next pair!","comment":{"@type":"Comment","name":"","datePublished":"2024-01-14T03:28:07.599Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Kevin Graves"},"datePublished":"2024-01-09T17:00:41.031Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Andreana was very patient with me choosing my glasses and giving details about them!","comment":{"@type":"Comment","name":"","datePublished":"2024-01-10T05:51:37.368Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Barbara Bryant"},"datePublished":"2024-01-01T23:26:07.591Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The staff made sure they showed me glasses that would meet my needs. Very professional, from the scheduling of the appointment to the reminder and day of services.","comment":{"@type":"Comment","name":"","datePublished":"2024-01-02T02:45:59.63Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Gisele Bourgault"},"datePublished":"2023-12-28T03:11:43.381Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The staff treated me very well. They were focused on helping me find the perfect frames and helping me get the most out of my insurance.","comment":{"@type":"Comment","name":"","datePublished":"2023-12-29T10:24:20.983Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Rochelle Freeman"},"datePublished":"2023-12-15T17:25:23.428Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"My experience at LensCrafters was outstanding. The salesperson was friendly and helpful ensuring that I found the best glasses to suit my needs. The entire staff spent time helping me!","comment":{"@type":"Comment","name":"","datePublished":"2023-12-16T08:14:36.41Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"K K"},"datePublished":"2023-12-14T23:29:13.929Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great experience! Bayda and Mahasen were absolutely fantastic! I purchased my first pair of progressive lenses and these ladies made sure I was 100% satisfied. I will definitely come back for another pair.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Alexander Ostoin"},"datePublished":"2023-12-04T23:19:41.491Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"My new favorite store! Thanks, everyone!","comment":{"@type":"Comment","name":"","datePublished":"2023-12-05T02:20:58.021Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"DJD"},"datePublished":"2023-12-04T20:25:01.29Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Ms. Mahasen and Ms.Bayda were delightful and very helpful. Amazing customer service and people! Will 🙂come again!!","comment":{"@type":"Comment","name":"","datePublished":"2023-12-05T04:52:42.44Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Jennifer Christel"},"datePublished":"2023-11-21T20:48:53.693Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The most amazing helpful customer service ever!!! Helped me pick out exactly what i needed and never rushed me. Went above and beyond! Bayda and mahasen were the best and I'll never go elsewhere.","comment":{"@type":"Comment","name":"","datePublished":"2023-11-22T20:52:42.069Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Marc Poulin"},"datePublished":"2023-11-04T20:49:46.038Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great team at this location. Very professional, helpful, and a pleasure to speak with.","comment":{"@type":"Comment","name":"","datePublished":"2023-11-05T03:17:40.308Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Anam Shaikh"},"datePublished":"2023-10-23T23:09:11.631Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The staff and Dr. Habib were absolutely amazing. I’m so glad I went to this location.","comment":{"@type":"Comment","name":"","datePublished":"2023-10-24T18:05:34.091Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"eric drury"},"datePublished":"2023-10-09T18:48:25.581Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Wonderful service from the entire team.. very knowledgeable and attentive to my needs. I love doing business with them.","comment":{"@type":"Comment","name":"","datePublished":"2023-10-09T21:51:24.261Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Raitchelle Krikor"},"datePublished":"2023-09-02T22:09:09.123Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Andreana and Mahasen are the best definitely see them ❤️❤️","comment":{"@type":"Comment","name":"","datePublished":"2023-09-05T15:37:16.271Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!\n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Hailey Odish"},"datePublished":"2023-08-29T18:36:33.696Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Mahesen is the best!!","comment":{"@type":"Comment","name":"","datePublished":"2023-08-29T23:08:25.392Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Michelle Gayden"},"datePublished":"2023-08-26T22:04:06.56Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2023-08-29T17:49:51.675Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Ban Mati"},"datePublished":"2023-08-14T17:57:28.412Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Bayda, Mahasen, and Fatima were amazing! I felt comfortable and informed the whole time great staff and a great doctor!!","comment":{"@type":"Comment","name":"","datePublished":"2023-08-16T00:30:22Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Darius Franklin"},"datePublished":"2023-08-09T18:27:18.215Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The experience was great the sales repetitive were both very helpful and friendly and took thier time to explain everything to me thier names are Bayda and Andrana","comment":{"@type":"Comment","name":"","datePublished":"2023-08-09T19:02:43Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Emmanuel Ngwainbi"},"datePublished":"2023-08-07T16:28:30.986Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very knowledgeable and friendly","comment":{"@type":"Comment","name":"","datePublished":"2023-08-07T23:50:20Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Dwayne Harris"},"datePublished":"2023-08-05T21:16:27.251Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Dr. Habib is great. I was dealing with eye irritation and she gave me a flushing and explained preventative measures as well.","comment":{"@type":"Comment","name":"","datePublished":"2023-08-07T22:24:36Z","text":"Hi there, thank you for your review. We are sorry to hear about your experience. Please go to http://ms.spr.ly/62689Hv2K to follow up so we can work to correct this issue. \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Seba Saleem"},"datePublished":"2023-08-05T17:04:31.776Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"They are very nice and helpful","comment":{"@type":"Comment","name":"","datePublished":"2023-08-05T18:36:05.795Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Awss Saied (Saied)"},"datePublished":"2023-08-03T19:20:40.121Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2023-08-03T20:59:28.842Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Susan Venske"},"datePublished":"2023-07-29T20:13:58.134Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I just walked up and Andreana got me in with the doctor. Received a new prescription. Andreana helped me pick out a great pair. Very nice experience today everyone was great.","comment":{"@type":"Comment","name":"","datePublished":"2023-08-01T17:13:57Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Deb M."},"datePublished":"2023-07-12T16:56:02.656Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Super personable and helpful young sales lady. It was a really fun shopping experience!","comment":{"@type":"Comment","name":"","datePublished":"2023-07-19T01:29:40.824Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Liang Jing"},"datePublished":"2023-07-02T02:30:28.156Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The best optical store I've ever been to! Highly recommend!","comment":{"@type":"Comment","name":"","datePublished":"2023-07-11T16:12:11.656Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! \n\n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Sandra Garcia"},"datePublished":"2023-06-26T15:16:28.933Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Shopping at the the LensCrafter's location at Twelve Oaks Mall was a pleasure. From the kindness of Dr. Habib, to Mahasan's working with me to obtain the best price (was not using vision insurance for this purchase), to Andreana's helping me choose my frame and walking me through every step of the process--they were VERY easy to work with! Highly recommend this location!","comment":{"@type":"Comment","name":"","datePublished":"2023-06-26T22:46:25.992Z","text":"Thank you for your feedback! We are happy to hear about your positive experience and look forward to serving you! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Shawn Washington"},"datePublished":"2023-06-15T19:49:40.667Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Superb and friendly service from all the staff. Dana was very helpful and organized as I selected a pair of glasses and completed paperwork. Dr. Habib was quick, but thorough with the eye exam and was able to answer any and all vision questions I had.","comment":{"@type":"Comment","name":"","datePublished":"2023-06-16T15:38:07.173Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Barbara Kraft"},"datePublished":"2023-05-15T16:57:49.333Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I went to LensCrafters inside of Macy’s 12 oaks is absolutely the best!! My first pair of glasses came in wrong and Mahasen never failed to correct the mistake. She is the best. You got a new customer at LensCrafters for the rest of your life!!!","comment":{"@type":"Comment","name":"","datePublished":"2023-05-17T02:40:31.566Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Lauren Wildermuth"},"datePublished":"2023-05-13T17:51:23.587Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Valencia, literally the best. Service here is so sweet, helpful and easy to talk to!","comment":{"@type":"Comment","name":"","datePublished":"2023-06-09T19:02:31.625Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Moraz Stables & Farm"},"datePublished":"2023-05-02T02:05:04.418Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Dr. Habib is excellent in conducting my eye exam and she’s very knowledgeable & professional doctor. She provides excellent eye care and gives clear explanations regarding eye exams, prescription glasses and contact lenses and she provides great care to all her patients. Her staff provides excellent customer service and are very helpful & supportive. 👍🙏","comment":{"@type":"Comment","name":"","datePublished":"2023-06-12T20:39:03.554Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Yuko Yoshiya"},"datePublished":"2023-04-12T23:57:28.906Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Exceptional customer service here. Since it was my first eye glasses' shopping, I have gone to all eye glasses stores in this shopping mall and some more in Novi area, and I did not even know this store was at Macy's because there's another LensCrafters store in the same Twelve Oaks Mall, and to be honest with you, the other store was actually larger and had more selections for frames and more staff as well. But I did not feel right or comfortable so I just left there without buying anything. I was just passing by Macy's on my way back home and found this store so I just stopped by a little bit, browsing and trying to put some frames on. Then.... Valencia saw me once and she just picked one frame out, smiled at me and said, \"Try this. I think it will look great on you.\" I tried it on and I was like \"OMG!!\" It sure did look best on me, seriously. Some shoppers were there around me and they all agreed. It was like a magic. I don't know how she did that but she is certainly talented and has a great friendly attitude.\nSo I decided to buy the frame. A few days later I came back for the eye exam appointment. Dr. Habib was very kind and easy to talk to, smiling all the time. She is not only knowledgeable but also willing to answer to any questions. I felt very comfortable with her for the whole eye exam time.\nLastly, I would like to mention that Mahasen was fantastic at what she does. She made me feel welcomed at her store and explained everything I needed to know about the glasses I bought when I picked them up. I'm just so glad I found this store and sure will go back there if I need another pair of glasses!","comment":{"@type":"Comment","name":"","datePublished":"2023-04-18T18:22:21.89Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Deshonda Shorts"},"datePublished":"2023-04-08T19:42:34.625Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Mahasen and Valencia are amazing. Super friendly, great sense of humor and they know their stuff. Dr Habib is Awesome as well. Very knowledgeable. She’s the best","comment":{"@type":"Comment","name":"","datePublished":"2023-04-12T20:51:56.382Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Veronica Iwayemi"},"datePublished":"2023-04-07T17:16:48.342Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Mahazen and Andreana at the Macys LensCrafters location were awesome totally on point and most helpful. Was truly a pleasant experience.Thanks ladies","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Aneesa Allen"},"datePublished":"2023-04-01T09:51:22.737Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The woman at twelve oaks mall in the Macy’s LensCrafters department 3/31 around 1:00pm was amazing very knowledgable and compassionate about her job. Love It!","comment":{"@type":"Comment","name":"","datePublished":"2023-04-06T16:49:28.079Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"David I."},"datePublished":"2023-03-25T20:54:08.939Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great service. Dr. Habib did a thorough exam very professional and was able to tell the right recommendation.\nThen Valencia and Adriana helped me out with a lot of patience to find what I needed. Thank you so much!","comment":{"@type":"Comment","name":"","datePublished":"2023-03-31T20:19:51Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!\n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Anthony Kirma"},"datePublished":"2023-01-30T01:07:36.311Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Valencia helped me find the perfect glasses. She was very kind and informative. She took her time finding me the perfect pair that I am very happy with. Go to valencia at LensCrafters!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Rodrigo Diaz"},"datePublished":"2023-01-21T19:27:03.076Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Dr.Habib and her staff was so kind, friendly and helpful. Definitely I’ll be back for my next pair of glasses!!!!","comment":{"@type":"Comment","name":"","datePublished":"2023-01-26T21:59:21.378Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!\n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Cynthia Royal"},"datePublished":"2023-01-14T21:36:51.862Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Andreana K"},"datePublished":"2023-01-11T16:39:57.548Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I went to LensCrafters for the first time inside of Macys 12 oaks for an eye exam and Dr. Habib was very kind and knowledgable. I needed to get prescription glasses and Valencia helped me. She was amazing at helping me pick out glasses because I had no idea to where to start. She was very kind, helpful, and very informative. Go to Valencia at LensCrafters! Mahasen was extremely helpful and professional.","comment":{"@type":"Comment","name":"","datePublished":"2023-01-17T22:00:49.962Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"S B"},"datePublished":"2023-01-02T21:24:02.884Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The staff at Lenscrafters in Macy's (Twelve Oaks) are SO patient, kind and helpful. They make sure that all of their customers are satisfied with their purchases and if they arent, they go out their way to make it better. Additionally, I am always greeted with a warm smile and welcoming environment. I will continue to only shop at this Lenscrafters location.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Darwin Howard"},"datePublished":"2022-12-30T02:21:58.104Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Valencia and Mahasen were the best. Lens Crafters I’m sure has no idea how great they are with their patrons.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Kai Young"},"datePublished":"2022-12-28T01:11:48.923Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Valencia was very helpful and thorough when helping my daughter and I choose and purchase our glasses.","comment":{"@type":"Comment","name":"","datePublished":"2023-01-02T17:53:42.661Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!\n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"michel sohel"},"datePublished":"2022-12-23T00:35:08.438Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Dr Sabiha Habib is very experienced doctor and gives the right advice for vision and eye care. I get my and family vision checkup every year, very satisfied.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Vicki Davis"},"datePublished":"2022-12-01T18:28:19.148Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Valencia did an outstanding job on the measurements for my new glasses and sun glasses. Best that I have ever had. Thank you Macy's Lencrafters. Lots of compliments received.","comment":{"@type":"Comment","name":"","datePublished":"2022-12-02T15:26:53.21Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Ronnie McCoy"},"datePublished":"2022-11-28T22:21:27.413Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The Best costumer service I experienced so far from all the Lens Crafters I been to. The two women who help me was outstanding. I’m definitely coming back here to get my next pair of glasses.","comment":{"@type":"Comment","name":"","datePublished":"2022-11-29T14:27:49.784Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Ruth Bueno"},"datePublished":"2022-11-28T17:41:11.953Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Everything was excellent!","comment":{"@type":"Comment","name":"","datePublished":"2022-12-01T16:49:41.772Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!\n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Mahboob Rahman"},"datePublished":"2022-11-09T20:50:53.152Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Outstanding service, excellent skills, and cooperation from Valencia and Tuka!","comment":{"@type":"Comment","name":"","datePublished":"2022-11-11T17:15:32.764Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!\n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"oVRedFoxHoundVo"},"datePublished":"2022-11-07T20:28:48.665Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"valencia was cool","comment":{"@type":"Comment","name":"","datePublished":"2022-11-10T14:32:10.613Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"MOSTAFA ALMAHASNEH"},"datePublished":"2022-11-07T17:17:28.082Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"First of all, I would like to thank Mahasen for her amazing customer service, she was extremely helpful throughout the whole process, from booking the exam to purchasing the glasses. I also would like to mention how amazing, kind, professional, and helpful Valencia was. She always has a smile on her face and had so much knowledge about everything. Dana was just as helpful throughout the whole process. Dr. Habib was also very patient and kind, she was an amazing doctor.","comment":{"@type":"Comment","name":"","datePublished":"2022-11-07T19:53:51.104Z","text":"Great to hear! We appreciate your review and hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"TerryandAnita Granger"},"datePublished":"2022-11-06T23:39:53.266Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I was very pleased with the professionalism of the staff at Lenscrafters in Macys at Twelve Oaks, they were friendly, helpful & knowledgeable. I would not go anywhere else for my eyecare!","comment":{"@type":"Comment","name":"","datePublished":"2022-11-09T21:27:34.941Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Zoi A"},"datePublished":"2022-10-31T19:59:00.268Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Top Notch costumer service. Val and Mahasen were very professional and helpful. They went above and beyond to help me find a frame that best suits me. Highly recommend!!!","comment":{"@type":"Comment","name":"","datePublished":"2022-10-31T20:13:00.842Z","text":"Thank you for your review. Our associates are some of the best around and we are always happy to hear our customers feel the same! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"DeJarniece Blakely"},"datePublished":"2022-10-29T16:23:21.858Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"My daughter and I love it here! Tuka and Mahasen are so sweet and really fun to work with. They make sure your happy with you your purchase as well as getting you the best prices!!! Will definitely return for my new glasses!!!","comment":{"@type":"Comment","name":"","datePublished":"2022-11-01T21:15:31.07Z","text":"Thank you for your review! We are happy to hear that all of your questions were answered. We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"DB Grocers"},"datePublished":"2022-10-26T22:21:29.941Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Valencia was amazing! I wouldn’t go anywhere else!","comment":{"@type":"Comment","name":"","datePublished":"2022-10-27T15:29:10.968Z","text":"Hi! Thank you so much for your review. We are excited to hear Valencia was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"S Zahoor"},"datePublished":"2022-10-26T17:25:34.677Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"10/10 would recommend. Dr. Habib & Mahasen treated me like family and provided Exceptional service.","comment":{"@type":"Comment","name":"","datePublished":"2022-10-27T20:11:29.4Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"mathew maliekal"},"datePublished":"2022-10-26T16:02:27.002Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great customer service and a very good outcome from the visit","comment":{"@type":"Comment","name":"","datePublished":"2022-10-28T13:44:22.205Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Regina Miller"},"datePublished":"2022-10-16T00:30:38.693Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Andreana was my sales associate and she was the bomb!","comment":{"@type":"Comment","name":"","datePublished":"2022-10-19T20:30:55.947Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Claire Hamati"},"datePublished":"2022-10-10T19:09:05.575Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"It was a great pleasure working with the associates at Novi store , they are pleasant , professional and very respectful. 7Star is even deserved .","comment":{"@type":"Comment","name":"","datePublished":"2022-10-14T15:48:41.741Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Antoinette Singleton"},"datePublished":"2022-10-08T17:32:26.955Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Simply wonderful. The lens crafters ladies were very nice and very efficient and I will always come back here.","comment":{"@type":"Comment","name":"","datePublished":"2022-10-13T17:17:35.517Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Diane K"},"datePublished":"2022-10-07T01:26:52.762Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Mahasen was great! She was so helpful and caring, making my experience here a joy...great personality, and you can tell she truly cares about providing good service and product! I would highly recommend this store to anyone needing glasses.","comment":{"@type":"Comment","name":"","datePublished":"2022-10-12T14:29:39.21Z","text":"Hi! Thank you so much for your review. We are excited to hear Mahasen was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Judith Peterson"},"datePublished":"2022-10-04T23:08:24.877Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Valencia and Mahasen were exceptional.\n\nGreat customer service and a very satisfying outcome.\n\nWhat a pleasure. Great brand ambassadors for Macys and Lens Crafters.\n\nI hope they receive the compensation worthy of their loyalty to both companies.","comment":{"@type":"Comment","name":"","datePublished":"2022-10-10T19:17:06.636Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Susan Schmoekel"},"datePublished":"2022-09-26T00:39:50.255Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I highly recommend this location. The staff and manager was so helpful and friendly. The store is very clean as well.","comment":{"@type":"Comment","name":"","datePublished":"2022-09-26T15:47:26.225Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Makhai Moore"},"datePublished":"2022-09-23T22:38:45.858Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Best service ever found the perfect pair of sunglasses with my prescription in them the sales associates, Valencia, and Andreana were on spot pick out my new frames. Definitely recommend them go visit the ladies at the LensCrafters in Macy’s. 12 oaks mall.","comment":{"@type":"Comment","name":"","datePublished":"2022-09-29T15:14:57.166Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Trishul Kalapuram"},"datePublished":"2022-09-07T20:53:59.855Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Valencia and Mahasen were absolutely amazing! The service here was impeccable and I would recommend these two to anyone!!","comment":{"@type":"Comment","name":"","datePublished":"2022-09-08T16:21:25.639Z","text":"Hi! Thank you so much for your review. We are excited to hear that Valencia and Mahasen were able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"alma sabac"},"datePublished":"2022-09-07T20:38:55.341Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-09-08T16:28:51.698Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Irum Ansari"},"datePublished":"2022-08-27T13:04:42.319Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I had a wonderful experience with dr Sabiha Habib. She went above and beyond to help me and explained everything to me very thoroughly. I highly recommend this doctor. Valencia and Mahasen were also very helpful and professional. Thank You both ladies for your big help to me in picking the right frame. Overall I loved the whole experience of visiting Lens Crafters at Macy’s❤️","comment":{"@type":"Comment","name":"","datePublished":"2022-08-30T15:13:57.327Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Angie Johnson"},"datePublished":"2022-08-23T18:22:19.657Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very friendly customer service.","comment":{"@type":"Comment","name":"","datePublished":"2022-08-24T19:49:46.921Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Todd Mielke"},"datePublished":"2022-08-18T02:39:41.149Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very helpful and her opinions of how it looked helped me make the right decision","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"joseph johnson"},"datePublished":"2022-08-02T19:00:14.175Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-08-03T18:56:52.197Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Aqsa Gill"},"datePublished":"2022-08-02T15:53:02.613Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"It was great. The staff was extremely friendly, Valencia and Mahasen (i might be spelling her name wrong) but they were really sweet and efficient. I went therewith my whole family for our eye exam. These ladies helped me find my perfect pair of prescription glasses. The doctor was really nice too, she took her time to check our eyes and was in no rush. Highly recommend this place! I will be going back for my eye care needs.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Timiya C. Louis"},"datePublished":"2022-07-28T16:53:28.402Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Amazing experience, Mahasen took care of me well, very pleasant and professional lady, and I am very satisfied with my coupon and price,and fast delivery .Thank you.","comment":{"@type":"Comment","name":"","datePublished":"2022-07-29T14:48:51.345Z","text":"Hi! Thank you so much for your review. We are excited to hear Mahasen was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Raquel Kelley"},"datePublished":"2022-07-20T21:17:28.29Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Dr. Habib, though I’ve only seen her twice, is such a caring doctor. She is always so kind, and gets you in and out with everything you need! I’d also like to mention Valencia (hope I spelled that correctly) but the woman at the front desk was very personable and even helped entertain my toddler! She helped me look at some really good frame choices and was super knowledgeable! This will be the only LensCrafters I go thanks to their amazing customer service. Thanks ladies!","comment":{"@type":"Comment","name":"","datePublished":"2022-07-21T16:38:35.057Z","text":"Hi! Thank you so much for your review. We are excited to hear that Dr. Habib and Valencia were able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Lavonne Davis"},"datePublished":"2022-06-16T19:06:28.113Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Raquel and mahasen did such an amazing job. It was a pleasure working with them.","comment":{"@type":"Comment","name":"","datePublished":"2022-06-17T17:34:28.138Z","text":"Thank you for your review. Our associates are some of the best around and we are always happy to hear our customers feel the same!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"angela kirma"},"datePublished":"2022-06-13T16:40:28.692Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I had the best experience here, everyone was very helpful and very nice! Raquel and Valencia helped my mom and I choose very stylish sunglasses and glasses. The manager is also very sweet and helpful. I highly recommend everyone to come here to purchase glasses/sunglasses!","comment":{"@type":"Comment","name":"","datePublished":"2022-06-15T15:54:57.694Z","text":"Hi! Thank you so much for your review. We are excited to hear that Raquel and Valencia were able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"David Sitko"},"datePublished":"2022-05-26T20:40:22.879Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Everyone at the Lenscrafters at Macy's were polite, professional and knowledgeable in performing their job responsibilities. I had a very pleasant experience, from the eye exam to the eyeglass frame selection.\nSpecial recognition is given to Andreana (Sales) for providing exceptional thoughtfulness and service.\nDave Sitko","comment":{"@type":"Comment","name":"","datePublished":"2022-05-27T20:49:55.333Z","text":"Hi! Thank you so much for your positive review. We are happy we could help with your vision needs and look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Heather Granroth"},"datePublished":"2022-05-05T03:22:11.348Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Dr. Habib and Racquel were amazing. Such kind and personable service. Dr. Habib was very thorough and made sure to explain every detail of my new eye prescription. Wonderful experience I would rate them 100/10 if I could!","comment":{"@type":"Comment","name":"","datePublished":"2022-05-05T18:44:04.725Z","text":"Hi! Thank you so much for your review. We are excited to hear that Dr. Habib and Racquel were able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Paige Obriot"},"datePublished":"2022-04-16T19:52:13.371Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The ladies are super helpful and patient!","comment":{"@type":"Comment","name":"","datePublished":"2022-04-21T17:28:00.56Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Harvey M"},"datePublished":"2022-04-14T20:59:49.843Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Valancia and Mahasen are the greatest! They are so friendly and knowledgeable. Best lens crafters experience I’ve ever had at macys at ( 12 oaks mall )! Please don’t go anywhere else! I promise you, you will not regret it!","comment":{"@type":"Comment","name":"","datePublished":"2022-04-15T15:57:49.097Z","text":"Hi! Thank you so much for your review. We are excited to hear that Valancia and Mahasen were able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Nina"},"datePublished":"2022-04-06T17:26:17.589Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Went over the weekend and to remember writing a review a few days later is telling in itself. The staff at this location was phenomenal, these days it is hard to find good customer service..but here they were very helpful and genuinely nice people! I believe Mahasen Is her name that spent the time to help me pick out glasses and get my prescription updated in the system. I would definitely recommend this location for any optical needs!","comment":{"@type":"Comment","name":"","datePublished":"2022-04-07T13:53:20.188Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Sri Mi"},"datePublished":"2022-03-30T23:41:59.469Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"We had a very good store experience. Valencia helped us a lot. She is friendly and very helpful. Thank you Valencia.","comment":{"@type":"Comment","name":"","datePublished":"2022-04-01T13:19:37.16Z","text":"Hi! Thank you so much for your review. We are excited to hear Valencia was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"PATRICE Elkins"},"datePublished":"2022-03-30T19:55:34.206Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Valencia was Very helpful and the doctor was very detailed and kind! Everything was in a timely manner!","comment":{"@type":"Comment","name":"","datePublished":"2022-04-04T17:44:13.941Z","text":"Hi! Thank you so much for your review. We are excited to hear Valencia was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Pandora J"},"datePublished":"2022-03-27T19:55:13.395Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-03-28T18:57:46.405Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Chris Neville"},"datePublished":"2022-03-03T22:21:05.314Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I rarely feel compelled to leave a review. I felt that the level of satisfaction I experienced today at LensCrafters warranted me to write one. The customer service I received exceeded my expectations. Sadly I find great customer service an anomaly these days. Raquel who assisted me was phenomenal. Should my family or friends ever need glasses I would happily recommend LensCrafters to them. The one I visited was inside Macy’s at Twelve Oaks Mall in Novi.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Colleen Hopkins"},"datePublished":"2022-02-15T20:11:33.728Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Richard Cuschieri"},"datePublished":"2022-02-12T22:18:00.367Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The sales person needed to find a new frame for my glasses which broke during an adjustment. She was able to locate the last frame in their inventory, and provide me with new glasses within minutes. I was very satisfied with the personal, and friendly service that I received.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Betty Hunt"},"datePublished":"2022-02-10T17:47:06.564Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The service was just outstanding, the staff provides amazing service, I will return next year and refer my friends","comment":{"@type":"Comment","name":"","datePublished":"2022-02-15T18:53:25.507Z","text":"Thank you for your review. Our associates are some of the best around and we are always happy to hear our customers feel the same!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Althea"},"datePublished":"2022-02-05T22:53:28.569Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I had an awesome experience with Valencia, Mahasen and Tula! They have my day! And have exhibited the best customer service I could have received. Thanks Lens Crafters for all you do!!!\n\nAlthea","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Matthew John"},"datePublished":"2022-01-26T21:51:01.075Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great service","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"val11211"},"datePublished":"2022-01-21T01:21:43.278Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-01-21T17:43:51.532Z","text":"Great to hear! We appreciate your review and hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Raquel Kesto"},"datePublished":"2022-01-20T17:17:34.192Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-01-26T15:03:33.473Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Jen"},"datePublished":"2021-11-27T19:46:36.62Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-12-03T15:59:11.856Z","text":"Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Trevor Wood"},"datePublished":"2021-11-18T05:13:23.444Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-11-23T21:10:11.265Z","text":"Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Tim (TIM GBR)"},"datePublished":"2021-11-14T07:40:42.472Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Can't recommend this place enough, Dr. Habib is excellent. The women in the sales floor were amazing, gave great advice. I enjoyed every bit of my experience with this place. Highly recommend.","comment":{"@type":"Comment","name":"","datePublished":"2021-11-19T14:49:45.637Z","text":"Hi! Thank you so much for your review. We are excited to hear that Dr. Habib was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Cristina L. Rangel"},"datePublished":"2021-10-28T20:16:48.405Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Val,Mahasen, and Habib made this an awesome visit! Clean space, friendly service-Top Quality","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Deborah Williams"},"datePublished":"2021-09-28T20:19:47.57Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Val and Mahasen both helped me with my frame selection today. Both ladies gave me excellent customer service. Thank you Val and Mahasen!!!❤️","comment":{"@type":"Comment","name":"","datePublished":"2021-09-30T14:05:41.991Z","text":"Hi! Thank you so much for your review. We are excited to hear that Val and Mahasen were able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Lizbeth Sarmiento"},"datePublished":"2021-09-26T19:55:03.743Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Samiha & Mahasen we’re very welcoming and nice! Answered all of ours questions and were very helpful! We found the shades we wanted and are very happy!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Giuliana Guzzo"},"datePublished":"2021-09-09T18:10:27.184Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-09-10T20:33:34.253Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Alyssa Douglas"},"datePublished":"2021-08-22T16:29:40.501Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-08-24T12:47:52.483Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Linda Obrien"},"datePublished":"2021-08-20T22:23:03.887Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very friendly, very professional, very pleasant encounter! Love my glasses!","comment":{"@type":"Comment","name":"","datePublished":"2021-08-23T20:17:05.264Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Vinod Khilnani"},"datePublished":"2021-08-17T22:41:00.72Z","reviewRating":{"@type":"Rating","ratingValue":"3","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-08-18T15:55:59.378Z","text":"Thank you for your review. We are sorry to hear that your experience at LensCrafters did not meet your expectations. We strive to deliver the best service in the industry. Please go to https://www.luxotticacustomercare.com/lenscrafters to follow up so we can work to correct this issue."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Ty Triplett"},"datePublished":"2021-08-04T20:44:29.822Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-08-05T19:02:11.621Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Don Hinkle"},"datePublished":"2021-07-27T20:04:21.655Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-08-12T15:29:38.303Z","text":"Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Yolanda Sampson"},"datePublished":"2021-07-27T02:44:07.385Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-07-28T19:56:21.487Z","text":"Great to hear! We appreciate your review and hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Ryan Splan"},"datePublished":"2021-07-24T17:57:02.742Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-08-04T20:38:25.494Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"telma matti"},"datePublished":"2021-07-23T19:55:11.75Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The best place highly recommend 👍👍👍","comment":{"@type":"Comment","name":"","datePublished":"2021-07-27T16:54:57.641Z","text":"Hello Telma, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Mommy’s Little kitchen"},"datePublished":"2021-07-23T12:46:49.944Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Najdat Tella"},"datePublished":"2021-07-23T12:40:53.353Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Rita Yaldo"},"datePublished":"2021-07-23T12:40:16.069Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Anna Shafto"},"datePublished":"2021-07-22T17:47:27.07Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Nisha Thapa"},"datePublished":"2021-07-20T19:10:37.93Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-07-23T16:48:40.084Z","text":"Great to hear! We appreciate your review and hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Sri Nori"},"datePublished":"2021-04-24T19:52:39.957Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The staff has been very kind and patient to review the options and insurance details. Such a great team","comment":{"@type":"Comment","name":"","datePublished":"2021-04-26T20:48:16.59Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Lauren Hayley"},"datePublished":"2021-04-24T17:36:26.838Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-04-27T13:29:02.207Z","text":"Great to hear! We appreciate your review and hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Nick Harn"},"datePublished":"2021-03-25T19:53:02.604Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-03-26T19:40:03.253Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Ricardo Medina"},"datePublished":"2021-03-14T00:17:02.613Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-03-15T18:57:20.321Z","text":"Great to hear! We appreciate your review and hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Ewa Skrzeszewska"},"datePublished":"2021-02-14T04:51:14.498Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very friendly employees of this location. Dr Sabiha Habib approaches to patients very professional way with respect and kindness. Explaining step by step procedure during eye exam. Highly recommend this place.","comment":{"@type":"Comment","name":"","datePublished":"2021-02-15T16:50:50.02Z","text":"Hi! Thank you so much for your review. We are excited to hear Dr. Sabiha Habib was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Gabby Williams"},"datePublished":"2020-10-04T00:33:07.57Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I had the BEST experience with your employee named Kim in your Twelve Oaks location. She took very good care of what sunglasses I needed and was very kind throughout the entire process. I will definitely be coming back to your store!!","comment":{"@type":"Comment","name":"","datePublished":"2020-10-05T15:48:05.587Z","text":"Hi! Thank you so much for your review. We are excited to hear Kim was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Karen Owens"},"datePublished":"2020-08-30T18:28:53.048Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Adam Daniels"},"datePublished":"2020-07-30T13:47:22.609Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Rita Yaldo"},"datePublished":"2020-07-13T17:17:49.3Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Employees are very knowledgeable and friendly, Dr habib is fabulous, she gave me the greatest eye exam and was very Patient with my needs!!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Ashley Pfohl"},"datePublished":"2020-03-03T14:59:23.918Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The employee was extremely helpful and patient with me asking a bunch of questions. She really took the time to review everything with me and help me decide on glasses. I couldn't say enough good things about her.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Sue North"},"datePublished":"2020-02-06T17:45:19.681Z","reviewRating":{"@type":"Rating","ratingValue":"4","bestRating":"5"},"reviewBody":"I see no reason for glasses to cost as much as they do. But the women who helped me were great.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Julia Lentz"},"datePublished":"2017-05-22T15:49:22.8Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Natalie Muoio"},"datePublished":"2016-09-19T17:40:35.031Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}}]</script>
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DEDICATED TO YOUR EYES
Discover excellence in every detail at LensCrafters. Visit us for your personalized eyecare experience and find your perfect look! Get 40% off Prescription Glasses (includes designer frames + lenses). Schedule your eye exam now. We accept most vision insurance plans, including: Aetna, EyeMed, Humana, United Healthcare Vision, Davis Vision by Versant Health and many more. At LensCrafters all prescriptions are welcome!

Macy's - Twelve Oaks

Closed. Opens today at 10:00 AM
4.9 out of 5.0
(156 Google Reviews)
Find available eye exam appointments
And more appointments available
for you and your family
schedule now
Or call
(248) 449-1470

Store Information

27550 Novi Rd Located Inside Macys
Novi, MI 48377
Get Directions
Phone:(248) 449-1470

Store Hours

Tuesday10:00 AM - 9:00 PM
Wednesday10:00 AM - 9:00 PM
Thursday10:00 AM - 9:00 PM
Friday10:00 AM - 9:00 PM
Saturday10:00 AM - 9:00 PM
Sunday11:00 AM - 8:00 PM
Monday10:00 AM - 9:00 PM

Eye Doctors at this Store

Dr. Sabiha Habib-undefined

Dr. Sabiha Habib

Independent Doctor of Optometry

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The destination for vision insurance members. Many insurance plans accepted.
Call us at (248) 449-1470 to learn more.

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Humana Vision Insurance
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United Healthcare Vision Insurance
Davis Vision Insurance
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… AND MANY MORE

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40% OFF PRESCRIPTION GLASSES

(Includes designer frames + lenses)
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50% OFF AN ADDITIONAL PAIR*

*some restrictions apply
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UP TO $200 OFF

an annual supply of contact lenses
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Eyeglasses
See in style with prescription lenses for a tailor made experience and complete vision solutions.
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Find designer sunglasses that'll keep you stylish and protected from the sun's rays. Buy sunglasses online or in-store that work perfectly with your personality and lifestyle.
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Ray-Ban
Oakley
Burberry
Michael Kors
Prada
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Find available eye exam appointments
And more appointments available
for you and your family
schedule now
Or call
(248) 449-1470

Know before you go

What should I bring to my eye exam?
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Visit us at LensCrafters at Macy's 27550 Novi Rd

27550 Novi Rd LensCrafters is dedicated to providing quality eyecare to ensure you always see your best. We offer comprehensive eye exams, a complete range of premium lens solutions and a wide assortment of designer brands including Prada, Versace, Dolce & Gabbana, Ray-Ban, Oakley, Persol and many more. We accept most vision insurance plans, including: Aetna, EyeMed, Humana, United Healthcare Vision, Davis Vision by Versant Health and many more. At LensCrafters all prescriptions are welcome!
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Google Reviews forLensCrafters at Macy's Novi, MI

4.89/5
(169 reviews)
Jeniece Waite
March 14, 2025
5.0/5
Bayda and Mahasen are the best in the biz! Not only are they super helpful when finding the right glasses but they have the BEST spirit and energy. They truly make you feel like family and comfortable when deciding what's best for you.
Response from LensCrafters at Macy's
March 15, 2025
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Denise Williams
March 07, 2025
5.0/5
Andreana was super helpful and very kind. I will continue to shop with her. In the future!
Response from LensCrafters at Macy's
March 08, 2025
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Maurice Carter
February 27, 2025
5.0/5
The customer service here was amazing!!! I feel like I’ve non these ladies for years!! They made sure I left with the perfect lens for my wife. Thank you again!!
Response from LensCrafters at Macy's
February 28, 2025
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
  • ...
Ken L
February 18, 2025
5.0/5
Had a great visit. Andreana was awesome — super helpful, extremely knowledgeable and very nice. Thx
Response from LensCrafters at Macy's
February 19, 2025
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
inov8rr
February 04, 2025
1.0/5
Response from LensCrafters at Macy's
February 05, 2025
Thank you for your review. We are sorry to hear that your experience at LensCrafters did not meet your expectations. We strive to provide the best customer service in the industry. Please go to www.luxotticacustomercare.com/lenscrafters/careform so we can work to correct this issue for you.
Stacey Mouton
January 22, 2025
5.0/5
After years of searching i found the perfect frame at this location. Friendly and fast service i was in and out with a walk in eye exam and new glasses about 30 minutes. Staff and Doc were very helpful. Bayda really took the time to make sure I received everything I was looking for in a new pair of glasses
Response from LensCrafters at Macy's
January 23, 2025
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
  • ...
Rhiana Williams
January 19, 2025
5.0/5
Andreana is the best honestly! She has a super awesome spirit! Helped me picked super cute glasses and had so much patience. Will be back to shop
Response from LensCrafters at Macy's
January 20, 2025
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Ashley Yancey
January 19, 2025
5.0/5
Great Service, Andreana was a huge help!
Response from LensCrafters at Macy's
January 20, 2025
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Katie Burgess
January 15, 2025
5.0/5
Bayda and Adreana were absolutely fantastic and very knowledgeable and helpful. Adriana picked out the perfect glasses for me. Might not seem like a big deal to many but it takes me a lot of time to find a pair I love. This gal picked these out on her first try and they fit like a glove! Much love to both of these girls! They give off the friendly/family vibes and this is where I'll be shopping for future glasses. Thank you so much for such a lovely experience! Til next time.......
Response from LensCrafters at Macy's
January 16, 2025
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
  • ...
okey wachuku
January 13, 2025
5.0/5
They provide very thorough, knowledgeable and friendly services . I was quite impressed.
Response from LensCrafters at Macy's
January 14, 2025
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Gina Waite
January 08, 2025
5.0/5
Bayda and Mahasen are exceptional! They were incredibly helpful and knowledgeable in helping me choose the perfect pair of glasses. Bayda even arranged for me to have an eye exam the same day, ensuring I got an updated prescription. These ladies truly deliver five-star service!
Response from LensCrafters at Macy's
January 09, 2025
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Lisa Bourdage
January 01, 2025
5.0/5
Worked with Andreana for my glasses and she was great! Very friendly and professional!
Response from LensCrafters at Macy's
January 02, 2025
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
  • ...
Kevin Campbell
December 14, 2024
5.0/5
Adrianna was a great help! It was a very good experience.
Response from LensCrafters at Macy's
December 17, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Lydia Cohen
December 11, 2024
5.0/5
Adreana Kirma help me choosing the glasses and she is very helpful at the time I ordered glasses. She is very nice and this time it’s not the first time she assist me with the glasses. I’m glad to see her at the store today and she is fantastic ⭐️ ⭐️ ⭐️ ⭐️ ⭐️
Response from LensCrafters at Macy's
December 12, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Monay Ford
November 27, 2024
5.0/5
Adreana was so amazing. She gets a 12 in my book
Response from LensCrafters at Macy's
December 05, 2024
Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!
  • ...
Nichole D
November 23, 2024
5.0/5
I had a wonderful experience at the LensCrafters inside of Macy’s at Novi Mall. The girls at the desk were amazing. They were so nice and patient with me. They both helped me and my husband through the whole process. They were so sweet to my six-year-old son they both treated us him so special. So thankful for a wonderful experience.
Response from LensCrafters at Macy's
November 26, 2024
Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  
Katherine Stanifer
November 22, 2024
5.0/5
Andreana went above and beyond with customer service! Much appreciated!
Response from LensCrafters at Macy's
November 26, 2024
Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  
MRB
November 22, 2024
1.0/5
6:45pm 11.21.2024 I was told by the sales representative tonight at the Macys Lens Crafters location in 12 oaks mall, Novi MI Quote:"you are not making a purchase tonight then you are wasting my time" as she walked away with the tablet and quote for a pair of eyeglasses. Totally unprofessional! 0 Stars ( it's horrible customer service like this that will contribute to Macy's going bankrupt just like Sears Roebuck Company)
Response from LensCrafters at Macy's
November 22, 2024
Thank you for your review. We are sorry to hear that your experience at LensCrafters did not meet your expectations. We strive to provide the best customer service in the industry. Please go to https://luxotticacustomercare.com/lenscrafters/careformso we can work to correct this issue for you.
  • ...
Carla Harris
November 17, 2024
5.0/5
Andrea a was great to work with and a huge help in selecting the correct frame.
Response from LensCrafters at Macy's
November 18, 2024
Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  
Joan Middlestead
November 16, 2024
5.0/5
The salesperson (Bagley?) was exceptionally pleasant and clearly being very careful to ensure my order was accurate. Her suggestions for frames were from an experienced eye and made it a fun (rather than stressful) process.
Response from LensCrafters at Macy's
November 18, 2024
Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  
Tiffany Sieira
November 07, 2024
5.0/5
First time visit! Andreana and Bayda were incredibly helpful in the selection of my new frames! Friendly and informative from start to finish! Highly recommend your next eye exam and purchase here with these wonderful ladies!! Grateful!
Response from LensCrafters at Macy's
November 08, 2024
Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  
  • ...
Mara Navarre
October 26, 2024
5.0/5
This location is fantastic! I needed prescription sunglasses, and really wanted to be able to try them on in person as they never fit quite the way I think they will based on a photo. I had been to three other eyeglass places and their selection of sunglasses was pitiful. LensCrafters has a HUGE selection of sunglasses (and regular glasses too), including many designer brands. If you're looking for something specific, make sure you ask because they have even more drawers of glasses that are not on display....seriously, the selection is incredible. Andreana helped me and she was lovely and patient while I tried on dozens of pairs. They were having an issue recognizing my insurance, and she offered to call me back once she confirmed with her manager the next day. Low and behold, she actually called! Unfortunately they still couldn't get my insurance to go thru, but offered a discount and made sure I got the proper receipt to submit for reimbursement. All in all I had a great experience and will definitely be back!
Response from LensCrafters at Macy's
November 06, 2024
Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!
Shannon MunzLang
October 23, 2024
5.0/5
Andreana and Bayda made the experience of buying contacts and glasses fun and hassle free. This is my second year working with Bayda and I trust her opinion.
Response from LensCrafters at Macy's
October 31, 2024
Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!
Dejuan Crawford
October 21, 2024
5.0/5
Exceptional service five stars. Very personable patient and very willing. To Help exceptional staff
Response from LensCrafters at Macy's
October 25, 2024
Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!
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Sylvia Daily
September 13, 2024
5.0/5
My husband and I came in to get his annual exams, frames & lenses, and prescription sunglasses. We were so impressed with the service that Bayda and Mahasen gave us!! We will definitely be returning for future needs and recommending this location to friends and family.
Response from LensCrafters at Macy's
September 16, 2024
Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!
Keepin It Kool
August 22, 2024
5.0/5
I received the BEST customer service from Bayda and Andreana!!! They went over and beyond to make sure I received the RayBan Meta's that I wanted. I highly recommend this location in Macy's Novi.
Response from LensCrafters at Macy's
August 23, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
S R
August 18, 2024
1.0/5
They deserve a 0. The lady denied helping me repair my glasses with an attitude and told me to go to the original place I got them. I ignored her advice, and went to Warby Parker around the corner fixed them right away!!!
Response from LensCrafters at Macy's
August 19, 2024
Thank you for your review. We are sorry to hear that your experience at LensCrafters did not meet your expectations. We strive to provide the best customer service in the industry. Please go to http://ms.spr.ly/6262lvpsj so we can work to correct this issue for you.
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Asmaa Sufyan
August 16, 2024
5.0/5
LensCrafters 12 oaks mall Novi MI Best place to get your glasses. They hire people that treat you like family and take care of you! Mahasen was my favorite
Response from LensCrafters at Macy's
August 17, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
james mitchell
August 15, 2024
5.0/5
Andreana was an excellent optician.She was patient with me and went through several pairs of glasses.She was totally honest with her opinions.
Response from LensCrafters at Macy's
August 16, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
KA F
July 28, 2024
1.0/5
Salesperson Andreane ? Spelling-started to assist me with selecting sunglasses 🕶️ then she wandered off to talk small talk with her coworkers. I was trying to purchase a pair of Pradas after my sunglass purchase. She was asking her coworker to comment on her top and short skirt then she wrnt to speak to her coworker in the back room. Really? Im a longstanding Lenscrafter customer but after very poor recent experience I will take my family's businesd elsewhere. She clearly is poorly trained and has poor work ethic. there is no information to contact a manager, and you only allow people to respond by leaving a Google review
Response from LensCrafters at Macy's
July 29, 2024
Thank you for your review. We are sorry to hear that your experience at LensCrafters did not meet your expectations. We strive to provide the best customer service in the industry. Please go to http://ms.spr.ly/6265lw7mN so we can work to correct this issue for you.
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Sharon Wright
July 18, 2024
5.0/5
Response from LensCrafters at Macy's
July 19, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Ronald Breaugh
June 29, 2024
5.0/5
Bayda and Andreana were amazingly helpful and very patient.
Response from LensCrafters at Macy's
June 30, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Meagan Murphy
June 03, 2024
5.0/5
The two ladies and the doctor were so kind and friendly. This sounds too good to be true but it was absolutely a wonderful experience! You feel like you have your sisters there helping you pick out your glasses and helping with insurance. It felt very comfortable. Thank you for squeezing my appointment in on my lunch break!
Response from LensCrafters at Macy's
June 04, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
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Kim Whalen
May 18, 2024
5.0/5
Friendly and competent. Helped me find the perfect frames! Great visit!
Response from LensCrafters at Macy's
May 19, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Tony R
May 03, 2024
5.0/5
Dr Habib was wonderful, knowledgeable and she took her time with me. The ladies at the counter were wonderful and I enjoyed the whole experience. It’s nice to know that there are kind and caring people still in the world. And Bayda rocks!
Response from LensCrafters at Macy's
May 04, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Ray E
April 07, 2024
5.0/5
Bayda and the other lady that works at this location are very nice and helpful. They help you every step of the way without being pushy or pressuring you to buy. They make you feel at home from start to finish and they go above and beyond to help you with your purchase rather you need a 2nd opinion or you need guidance to make your decision on your purchase. If you are looking for a place that has a down to earth, friendly and, knowledgable staff look no further than here. I will never go any place else for my glasses needs as long as Bayda works there. 10/10 experience
Response from LensCrafters at Macy's
April 08, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
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J D
March 27, 2024
5.0/5
Response from LensCrafters at Macy's
March 28, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
marion Suciu
March 26, 2024
5.0/5
Badya and Mahasen were both friendly,courtious,helpful and knowledgeable about getting me in the correct glasses and with the correct prescription. I will always use Lenscrafters for all my glasses needs. Thank You!!!!!!!!!!!!!!!!!
Response from LensCrafters at Macy's
March 27, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Dawn Baumker
March 22, 2024
5.0/5
Wearing glasses is not always fun but visiting Bayda & Mahasen at twelve oaks LensCrafters location will make your day! These ladies are extremely knowledgeable about what they do & have a passion for what they do as well! From start to finish it was my pleasure to have them assist me in purchasing my new glasses! Thanks Ladies!
Response from LensCrafters at Macy's
March 23, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
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Maria Simonte
March 15, 2024
5.0/5
Response from LensCrafters at Macy's
March 16, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Dhanush Gamika
March 08, 2024
5.0/5
Fatima was great in helping me find exactly what i wanted to buy. Definitely recommend this store.
Response from LensCrafters at Macy's
March 09, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Seuwandi Senanayake
March 08, 2024
5.0/5
Fatima was great and helped us find sunglasses within our budget. Really love her welcoming nature and positive attitude. Definitely will purchase from Lens Crafters at Macys Novi again.
Response from LensCrafters at Macy's
March 09, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
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WarBoy
February 29, 2024
5.0/5
Response from LensCrafters at Macy's
March 07, 2024
Thanks for your review! We look forward to seeing you again!
Patrick Pardo
February 27, 2024
5.0/5
Excellent
Response from LensCrafters at Macy's
February 28, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Oscar Ridley
February 18, 2024
5.0/5
Just picked up my glasses and when I tell you EVERYONE at this location was well informed and professional because I can see clearly again!
Response from LensCrafters at Macy's
February 18, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
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David Sherman
February 11, 2024
5.0/5
Great people, work as a team tirelessly to find the frames what look the best and will fit your needs. They give honest opinions and do not “sugarcoat it” just to make a sale. Their care after the sale is great, they work hard so you have the best experience with your new eye ware possible.
Response from LensCrafters at Macy's
February 12, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Mike Grizz
January 27, 2024
5.0/5
Nancy Fletcher
January 21, 2024
5.0/5
Service was great from the doctor to help picking out new glasses at a great price
Response from LensCrafters at Macy's
January 22, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
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Jasmine Patrick
January 13, 2024
5.0/5
This was the most pleasant eyeglass shopping experience I’ve ever had!! I am a new customer at LensCrafters and I was shopping for my first pair during the Christmas season. Mahasen, Beyda, Dr. Habib, and Adrianna provided me with adept care to ensure that I had the pair I loved and the correct prescription. My only complaint was that the original prescription was off, so I had to get retested. Fortunately, I had Mahasen by my side to fix the issue swiftly. Based on my evaluation from experiences I have had eyeglass shopping in four other states, I can say that this location has the best customer service. You will not find any other salesperson that cares to meet the customers needs at any other store. I look forward to returning for my next pair!
Response from LensCrafters at Macy's
January 14, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Kevin Graves
January 09, 2024
5.0/5
Andreana was very patient with me choosing my glasses and giving details about them!
Response from LensCrafters at Macy's
January 10, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
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