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Independence Mall

10:00 AM - 9:00 PM 10:00 AM - 9:00 PM 10:00 AM - 9:00 PMClosed Today 8:00 AM - 9:00 PM 10:00 AM - 9:00 PM 11:00 AM - 6:00 PM
3.8 out of 5.0
Rating 3.8
(7 Reviews)

Upcoming Eye Exam Appointments

    SCHEDULE AN EYE EXAM
    Or call

    Store information

    101 Independence Mall Way
    Kingston, MA 02364
    US
    Phone:

    Store hours

    Day of the WeekHours
    Monday10:00 AM - 9:00 PM
    Tuesday10:00 AM - 9:00 PM
    Wednesday10:00 AM - 9:00 PM
    ThursdayClosed
    Friday8:00 AM - 9:00 PM
    Saturday10:00 AM - 9:00 PM
    Sunday11:00 AM - 6:00 PM

    Doctors at this store

    profile photo of Dr. Mieu Vo, O.D.

    Dr. Mieu Vo, O.D.

    Independent Doctor of Optometry

    See more details
    12:00 PM - 5:00 PMClosed Today 12:00 PM - 5:00 PM 12:00 PM - 5:00 PM 12:00 PM - 5:00 PM 12:00 PM - 5:00 PMClosed Today
    More doctors

    VISION INSURANCE AT LENSCRAFTERS

    The destination for vision insurance members. Many insurance plans accepted.
    Call us at (781) 585-4175 to learn more.

    • Aetna Vision Insurance
    • EyeMed Vision Insurance
    • Humana Vision Insurance

    … AND MANY MORE

    Check Eligibility Online

    Our Offers

    • Woman in cheetah print shirt holding prescription eyeglasses

      Eyeglasses

      See in style with prescription lenses for a tailor made experience and complete vision solutions.

    • Designer sunglasses hanging in woman's pocket

      Sunglasses

      Find designer sunglasses that'll keep you stylish and protected from the sun's rays. Buy sunglasses online or in-store that work perfectly with your personality and lifestyle.

    • Contact Lenses

      Be free to move with contact lenses to see naturally, safe and convenient for physical activities.

    OUR DESIGNER BRANDS

    • Ray-Ban
    • Oakley
    • Burberry
    • Michael Kors
    • Prada
    • Versace
    DISCOVER ALL

    KNOW BEFORE YOU GO

    • Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

    • A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.

    • A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!

    • An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.

    • You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.

    About Lenscrafters Independence Mall

    With a mission of helping people look and see their best, your Kingston LensCrafters has a passion for eyes. LensCrafters located at 101 Independence Mall Way offers the best selection of the latest trends in eyewear from leading designer brands. Associates at LensCrafters are trained to provide you with personalized eye health service throughout your experience. Eye exams are available from Independent Doctors of Optometry at or next to LensCrafters in most states.

    Recent Reviews for Lenscrafters Kingston, MA

    3.8 out of 5.0
    Rating 3.8
    (7 Reviews)
    • 5 out of 5.0
      Rating 5.0
      Great service for more than seven years
    • 1 out of 5.0
      Rating 1.0
      My glasses recently broke. I called to make sure I was within my protection plan. The woman on the phone said she was busy as she’s the only person who works there and said she would call me back. When I tried to ask a question before she hung up she interrupted me to say “I gotta go”. She called me back 2 days later. When I tried to ask my same question she again said “I gotta go”. I went in to the store they had to order the lenses but sent me home with the new frames, which they didn’t have time to adjust. They fit so poorly, I couldn’t wear them for the week I waited for my lenses to come in. When they were in, I went in at 3pm to drop them off and asked the woman if she could adjust them after. She said “I don’t know. I’m the only one who works here who can do it and I leave at 6”. When I went to say something else she said “I gotta go” and walked away from me. When I went to pick them up a man said he could adjust them and insisted on doing while he was helping another customer order two pairs of glasses. I said I didn’t mind waiting but he insisted. They still don’t fit. They are too close to my eye on one side. He said he couldn’t adjust it any further. I’ve been wearing them for a week, hoping they’ll wear in but they have been giving me headaches when I wear them all day. This is the quality and service I consistently get from this LensCrafters location. They are understaffed and just plain rude. You get your glasses and they don’t fit any where near the way they did when you picked them out. We have to wear these items on our face to SEE and function in the world and they are EXPENSIVE. They should fit comfortably. In conclusion, I think I’m finally done with LensCrafters. I just placed an order with Warby Parker.
      Response from LensCrafters Kingston, MA
      Hi Jillian, thanks for your review. We value your business and are very disappointed to learn about your experience. We strive to deliver top quality customer service at all times. Please go to https://bit.ly/LC-LUX so we can follow up with you directly.
    • 1 out of 5.0
      Rating 1.0
      The glasses that I paid over 400 dollars for broke within 3 days and less than one hours use. I took them back to the store and demanded a refund. I was incredibly disappointed in the quality of the eyeglasses.
      Response from LensCrafters Kingston, MA
      Hi Suzanne, thank you for your review. We are sorry to hear about your experience. We aim to consistently meet and surpass customers' expectations. Please go to bit.ly/LC-LUX so we can follow up with you directly.
    • 5 out of 5.0
      Rating 5.0
      The customer service in this store is exceptional. I had a problem with new frames I just purchased and they swapped them out for a new frame while I was in the store. I was lucky to have chosen a pair of new frames that were the same size as the one I wanted to replace. Their attention to every aspect of a customers satisfaction is fantastic.
      Response from LensCrafters Kingston, MA
      Hi Carol! Thank you for your review! Customer satisfaction is very important to us. We hope to see you again.
    • 5 out of 5.0
      Rating 5.0
      Excellent customer service At the Kingston Massachusetts store. I asked the rep for her recommendations as I was nervous. She walked me through the different designers and frames and made suggestions. I love the two pairs that I bought. Will definitely go back! Thank you!

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