<script type="application/ld+json">{"@context":"http://schema.org","@type":"SpecialAnnouncement","name":"DEDICATED TO YOUR EYES","text":"Discover excellence in every detail at LensCrafters. Visit us for your personalized eyecare experience and find your perfect look! <b>Get 40% off Prescription Glasses (includes designer frames + lenses).</b> Schedule your eye exam now. We accept most vision insurance plans, including: Aetna, EyeMed, Humana, United Healthcare Vision, Davis Vision by Versant Health and many more. At LensCrafters all prescriptions are welcome!","category":"https://www.wikidata.org/wiki/Q81068910"}</script><script type="application/ld+json">{"@context":"http://schema.org","@type":"AggregateRating","itemReviewed":{"@type":"LocalBusiness","name":"Newbury Street"},"ratingValue":"4.7 out of 5.0","reviewCount":245}</script><script type="application/ld+json">[{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Rebecca Gilbert"},"datePublished":"2025-04-01T02:19:22.235Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Friendly, knowledgeable, super cute frame selection, and I got my glasses in an hour :) Thank you to the whole staff! I would have missed the rest of the competition without you! ( Visiting Boston and lost my glasses on vacation.)","comment":{"@type":"Comment","name":"","datePublished":"2025-04-02T01:34:55.272Z","text":"Thank you for your review! \nWe are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. \nWe hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"KK"},"datePublished":"2025-03-29T21:19:04.605Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2025-03-30T10:59:24.539Z","text":"Thank you for your review! \nWe are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. \nWe hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Raymond Lu"},"datePublished":"2025-03-29T16:41:12.175Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The customer support was great! They fixed my glasses quick and easy and was generous to change my nose pads free of charge! Highly recommend","comment":{"@type":"Comment","name":"","datePublished":"2025-03-30T04:14:33.146Z","text":"Thank you for your review! \nWe are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. \nWe hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"T"},"datePublished":"2025-03-23T22:03:28.21Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"AVOID! This place is a SCAM! I had never made an appointment or been to the store in 2025, but somehow my insurance listed a claim from this place in March 2025 for an eye exam. Are they just testing out whatever insurance information they have on file from old patients and see which one would go through???????? This is a fraud! Why are you scamming people? For people who need the eye exam every year, this is hurting people's lives!","comment":{"@type":"Comment","name":"","datePublished":"2025-03-26T15:14:19.797Z","text":"Thank you for your review. We are sorry to hear that your experience at LensCrafters did not meet your expectations. We strive to provide the best customer service in the industry. Please go to www.luxotticacustomercare.com/lenscrafters/careform so we can work to correct this issue for you."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Grace Clark"},"datePublished":"2025-03-20T18:54:47.96Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Makayla is the best she helped me adjust my glasses!! Please visit them at their awesome new location on Newbury.","comment":{"@type":"Comment","name":"","datePublished":"2025-03-21T05:19:39.059Z","text":"Thank you for your review! \nWe are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. \nWe hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"User 02"},"datePublished":"2025-03-19T19:03:49.186Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Go-to optometrist in Boston!","comment":{"@type":"Comment","name":"","datePublished":"2025-03-20T06:02:59.28Z","text":"Thank you for your review! \nWe are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. \nWe hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Autumn Powell"},"datePublished":"2025-03-14T19:50:01.975Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2025-03-15T15:45:32.94Z","text":"Thank you for your review! \nWe are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. \nWe hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Leah Barnes"},"datePublished":"2025-03-12T00:00:28.46Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Went here today to get my glasses tightened and Makayla was super helpful and I was in and out in less than 5 minutes. Will be going back again to shop around !","comment":{"@type":"Comment","name":"","datePublished":"2025-03-13T00:38:12.48Z","text":"Thank you for your review! \nWe are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. \nWe hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Les Shea"},"datePublished":"2025-02-18T22:13:57.203Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Rojae, my salesperson was superb. He was knowledgeable, friendly & quite competent. I’d give him a ten. Kudos","comment":{"@type":"Comment","name":"","datePublished":"2025-02-19T07:46:30.973Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ashton Frulla"},"datePublished":"2025-02-10T20:05:15.69Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Booked a self pay eye exam on the LensCrafters website. The site directed me to their previous location, which is no longer open. Had to walk in very cold and windy weather to the new location. Self pay prices are not listed in a transparent manner on the website and vary widely based on location. My previous LensCrafters in Manhattan cost less than this Boston location (absurd). Ultimately, when voicing these concerns in a polite way, I could sense immediate attitude from the second receptionist, so I cancelled the appt and left. Go to Warby Parker and save some money.","comment":{"@type":"Comment","name":"","datePublished":"2025-02-11T08:26:19.899Z","text":"Thank you for your review. We are sorry to hear that your experience at LensCrafters did not meet your expectations. We strive to provide the best customer service in the industry. Please go to www.luxotticacustomercare.com/lenscrafters/careform so we can work to correct this issue for you."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Wend Shawn"},"datePublished":"2025-01-18T19:42:58.061Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very comfortable and clear","comment":{"@type":"Comment","name":"","datePublished":"2025-01-19T05:54:12.292Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Sreya Banerjee"},"datePublished":"2024-12-31T16:59:01.539Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"This store is great. Very helpful staffs, a huge collection of both budget friendly and high end frames. They take a wide variety of vision plans. Highly recommend","comment":{"@type":"Comment","name":"","datePublished":"2025-01-01T05:21:20.765Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"V M"},"datePublished":"2024-12-19T18:34:23.3Z","reviewRating":{"@type":"Rating","ratingValue":"4","bestRating":"5"},"reviewBody":"You will find the nicest people ever working here. The only reason I give 4 stars and not 5 is because their frame selection is bad. Yes there are tons of options. But none of them are meant for people with strong prescriptions. LensCrafters focuses on the current trend which is large frames. I wish the ditched brands that make cheap low quality frames. They can use that space in their store for higher quality frames for strong prescriptions.","comment":{"@type":"Comment","name":"","datePublished":"2024-12-20T03:45:19.432Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"TR L (Trl)"},"datePublished":"2024-11-23T15:42:22.797Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Shannon is great , makes the experience simple and easy!","comment":{"@type":"Comment","name":"","datePublished":"2024-11-27T20:20:22.479Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Rachelle del Aguila"},"datePublished":"2024-11-12T02:17:19.559Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-11-12T20:50:49.895Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Skyler"},"datePublished":"2024-11-10T22:49:05.531Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"stephen fix my non lenscrafters glasses for free and replaced the nosepads. he also cleaned them very well and i can see too many details now","comment":{"@type":"Comment","name":"","datePublished":"2024-11-11T21:12:44.466Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Orlando Lopez"},"datePublished":"2024-10-26T14:34:16.985Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Lost my Glasses got eye exam and had my Glasses in One and a Half Hours Amazing very Proffesional","comment":{"@type":"Comment","name":"","datePublished":"2024-11-04T18:59:24.116Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Sally"},"datePublished":"2024-10-17T02:38:58.034Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I am visiting Boston from Australia and on my first day here the frame of my glasses broke. The hotel recommended LensCrafters and the lovely lady there had my glasses fixed within minutes and didn’t charge me anything. It was a great welcome to Boston for me! Thank you very much - wonderful service.","comment":{"@type":"Comment","name":"","datePublished":"2024-10-21T20:26:23.322Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Michael Cox"},"datePublished":"2024-10-14T13:05:00.898Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The customer support and service is great. Even when the store is busy I felt valued.","comment":{"@type":"Comment","name":"","datePublished":"2024-10-15T19:46:41.673Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Shihui Liu"},"datePublished":"2024-10-10T18:32:44.855Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I went by the store randomly without appointment to get my glasses repaired. Stephen welcomed me with his warm and professional service. The whole process was fast and pleasant. Five star, definitely recommended to anyone who needs help with glasses!","comment":{"@type":"Comment","name":"","datePublished":"2024-10-14T19:05:49.201Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Carmen Haas"},"datePublished":"2024-10-05T23:23:43.39Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"While we were on vacation in Boston, a screw of my glasses got lost and one of the lenses fell out. The guy at LensCrafters put it back in, replaced the screw and checked the other parts so that it won't happen with the other lens. Great and immediate service, he saved my day, and he even didn't want any payment for it. Very appreciated, I'm really thankful for the help!","comment":{"@type":"Comment","name":"","datePublished":"2024-10-11T19:20:46.584Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Erchico9004"},"datePublished":"2024-09-20T17:55:21.101Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"My glasses were broken and my insurance didn't work, but they still fixed it at no cost and provided excellent customer service","comment":{"@type":"Comment","name":"","datePublished":"2024-09-25T19:16:50.3Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Daria Pahlavan"},"datePublished":"2024-09-17T18:50:01.074Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Thank you to Stephen Tierney at the Newbury St Boston location! He was so knowledgeable, patient and helpful and in 15 min he resolved some eye glass issues that O had for several years-- had I known I would have come sooner. High praise for his expertise and awesome attitude- made my day.","comment":{"@type":"Comment","name":"","datePublished":"2024-09-24T19:13:33.501Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Willie Linton"},"datePublished":"2024-09-17T14:14:47.084Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Steve saved the day and fixed my broken glasses.. Awesome store great people.","comment":{"@type":"Comment","name":"","datePublished":"2024-09-23T19:19:21.533Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Christopher Volz"},"datePublished":"2024-09-16T17:32:02.134Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Awesome spot! Sent there to try and get a pair shades that I ruined adjusted. Thought it would be impossible but only took them 5 minutes and they’re back to feeling brand new, free too!!","comment":{"@type":"Comment","name":"","datePublished":"2024-09-20T18:59:58.59Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"sue moore"},"datePublished":"2024-09-07T20:47:07.014Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Best LensCrafters with knowledge and helpful staff","comment":{"@type":"Comment","name":"","datePublished":"2024-09-09T19:46:24.128Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Madeleine Moynihan"},"datePublished":"2024-08-08T21:47:32.955Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The employee that helped me at LensCrafters was so nice and helpful! She fixed my sunglasses perfectly and I was in and out of there in 15 minutes.","comment":{"@type":"Comment","name":"","datePublished":"2024-08-09T06:11:46.801Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Maura F"},"datePublished":"2024-08-05T15:48:42.037Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Khan at the Newbury St location in Boston was extremely helpful and knowledgeable about the products. Very professional and pleasant. The best customer service I have encountered in a very long time. Would definitely recommend.","comment":{"@type":"Comment","name":"","datePublished":"2024-08-06T02:25:24.753Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Chris"},"datePublished":"2024-07-27T17:36:23.484Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I bent a pair of glasses that I didn’t purchase here. LensCrafters fixed it so fast and for free, highly recommend them for purchases and service!","comment":{"@type":"Comment","name":"","datePublished":"2024-07-28T03:34:00.256Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Tony Zhang"},"datePublished":"2024-07-14T19:14:28.843Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The store on Newbury St in Boston and the people working here were super friendly and helpful though it was a very busy Sunday afternoon. They repaired my glasses beautifully and without charging for it, though I said I was more than happy to pay for the repair.","comment":{"@type":"Comment","name":"","datePublished":"2024-07-15T04:12:45.501Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Zainab Moghul"},"datePublished":"2024-07-09T01:19:05.128Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Highly recommend this place! The team is friendly, efficient, and truly dedicated to providing top-notch service. Called for a same day eye exam appointment and the reception was helpful with getting me in asap.\n\nDr. Mathias conducted a very thorough and professional eye exam, taking the time to explain everything clearly. She was super attentive to my care. I felt completely at ease throughout the entire process.\n\nAfter my eye exam, Makayla C. was incredibly helpful in assisting me with selecting the perfect pair of glasses. She was patient, knowledgeable, and extremely approachable to make the entire experience stress free.\n\nGreat place with honest and intelligent staff!","comment":{"@type":"Comment","name":"","datePublished":"2024-07-10T00:36:12.957Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Chenxi Ou"},"datePublished":"2024-06-29T21:02:19.776Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Walked to ask about a really minor issue about new pair of glasses that I ordered online and needs just a minor tweak that I believe can be done in a minute. But instead of even trying to take a single look at what I wanted to show, they told me that the system is separate for in-store and online purchases and that they won’t be able to help me and something about returning online that takes weeks blablabla. And after I got home and checked online, guess what? The website told me to find a in-person store location and start the return process! It seems to me that the staff that saw me didn’t want to handle anything that would not result in a sale for them.","comment":{"@type":"Comment","name":"","datePublished":"2024-06-30T06:13:56.734Z","text":"Thank you for your review. We are sorry to hear that your experience at LensCrafters did not meet your expectations. We strive to provide the best customer service in the industry. Please go to http://ms.spr.ly/6262l6vLg so we can work to correct this issue for you."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Laszlo Gardony"},"datePublished":"2024-06-29T16:30:00.981Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I was in an emergency situation: one of the lenses of my glasses fell out. I wasn't able to fix it, even though I had a tool kit for it and did succeed fixing it in the past. I went to LensCrafters on Newburry Street in Boston. One of the sales associate, Khanh fixed it in just a few minutes. I'm very grateful for her expertise and professionalism - and the speed of fixing the problem. I have a very important work event later today and it is essential to have my glasses operational. Huge thank you to Khanh!! And to LensCrafters! They help out their customers in these kind of situation free of charge on the glasses they purchased there.","comment":{"@type":"Comment","name":"","datePublished":"2024-06-30T02:42:39.476Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Miriam Flores"},"datePublished":"2024-06-29T13:55:47.124Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I went to the store (after reading so many positive reviews) because I accidentally damaged my sunglasses and was looking to fix them . Tania helped me; amazing service, very kind and knowledgeable . Definitely recommend","comment":{"@type":"Comment","name":"","datePublished":"2024-06-30T01:46:10.882Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Michael Olohan"},"datePublished":"2024-06-18T21:10:26.282Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I walked in with minor frame damage to a new pair of ray bans - Gabe swiftly repaired to what feels like brand new quality while I waited. Highly recommend this location and Gabe’s customer service!","comment":{"@type":"Comment","name":"","datePublished":"2024-06-19T05:26:46.503Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Joel Shor"},"datePublished":"2024-06-16T19:22:47.905Z","reviewRating":{"@type":"Rating","ratingValue":"2","bestRating":"5"},"reviewBody":"Really unfriendly and unhelpful customer service. There are tons of other stores that do the same thing, I'll head to one of those!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Tom Lewis"},"datePublished":"2024-06-11T17:44:36.893Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"So nice to fix my glasses.\nFriendly, competent and efficient\nVery grateful","comment":{"@type":"Comment","name":"","datePublished":"2024-06-12T06:22:50.669Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Oliver Bandte"},"datePublished":"2024-06-10T02:00:03.741Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"super friendly staff, very knowledgeable and quick service. I asked them to swap lenses between frames and they were able to do it right there.","comment":{"@type":"Comment","name":"","datePublished":"2024-06-11T00:42:38.642Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"haley huang"},"datePublished":"2024-06-06T19:35:50.363Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"This place is extremely unprofessional. I had a check-up for my contact lenses. The doctor didn't enter my prescription into the system and wasted my time. I strongly recommend avoiding this place.","comment":{"@type":"Comment","name":"","datePublished":"2024-06-07T04:15:27.157Z","text":"Thank you for your review. We are sorry to hear that your experience at LensCrafters did not meet your expectations. We strive to provide the best customer service in the industry. Please go to http://ms.spr.ly/6264YUCy4 so we can work to correct this issue for you."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Otto Carroll"},"datePublished":"2024-05-23T13:09:01.508Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very friendly and professional staff!","comment":{"@type":"Comment","name":"","datePublished":"2024-05-24T01:23:37.205Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Caitlyn DeMarco"},"datePublished":"2024-05-18T15:06:38.499Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The lovely front desk ladies replaced a missing screw for no charge","comment":{"@type":"Comment","name":"","datePublished":"2024-05-19T01:46:07.781Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Samir Abou-Nassif"},"datePublished":"2024-04-29T00:08:24.064Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Excellent service and very good deals and discounts","comment":{"@type":"Comment","name":"","datePublished":"2024-04-30T02:11:28.114Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Neeta Ruhela"},"datePublished":"2024-04-28T17:41:41.711Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-04-29T02:46:51.061Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ruzanna Harutyunyan"},"datePublished":"2024-04-25T20:00:49.444Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Es ha is the best!","comment":{"@type":"Comment","name":"","datePublished":"2024-04-26T04:24:27.153Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Alanna Backx"},"datePublished":"2024-04-18T23:03:01.779Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-04-19T06:49:19.278Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Maria Hannaford"},"datePublished":"2024-03-09T00:24:17.795Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"It was a pleasure shopping fir my glasses. The young man Stephen was such a great help with saving Mr money on my new glasses.","comment":{"@type":"Comment","name":"","datePublished":"2024-03-09T08:25:13.696Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Zara Irizarry"},"datePublished":"2024-03-07T15:42:57.65Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-03-08T02:49:21.008Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Gabrielius Laucys"},"datePublished":"2024-03-06T18:25:11.867Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Really easy and pleasant experience, thanks guys!","comment":{"@type":"Comment","name":"","datePublished":"2024-03-07T03:46:53.904Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ilvin Rivera"},"datePublished":"2024-02-16T23:25:56.518Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The staff are friendly and welcoming!!! Thank you!!!! Wineska is very knowledgeable!","comment":{"@type":"Comment","name":"","datePublished":"2024-02-17T02:14:43.075Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Andy Jeffery"},"datePublished":"2024-01-31T21:53:38.331Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-03-05T19:54:29.378Z","text":"Thank you for your review. Our associates are some of the best around and we are always happy to hear our customers feel the same! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Revere Raja"},"datePublished":"2023-12-14T22:52:19.268Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Gigi was nice fixed my glasses today and gave me good information. Thank you😀","comment":{"@type":"Comment","name":"","datePublished":"2023-12-15T02:52:25.305Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Tom McCormick"},"datePublished":"2023-12-10T23:30:03.71Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Sunday afternoon and short on time walked into the Newbury Street Boston location to get a minor repair and replace a set of lost glasses. Entire process was seamless, professional, efficient. The technician was extremely knowledgeable and walked me through all the pricing variation so I could understand them. (not easy). Excellent experience.","comment":{"@type":"Comment","name":"","datePublished":"2023-12-11T16:26:11.596Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kree McCormick"},"datePublished":"2023-12-08T18:11:23.933Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Helped me fix my glasses when I couldn't go to my usual place","comment":{"@type":"Comment","name":"","datePublished":"2023-12-09T06:05:08.403Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Liliia Lototska"},"datePublished":"2023-12-01T06:07:39.5Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Makayla provided excellent customer, I like this store a lot!","comment":{"@type":"Comment","name":"","datePublished":"2023-12-02T08:09:29.402Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Gloria Sanon"},"datePublished":"2023-11-25T07:19:28.416Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"At the Newbury location I found the best frame for me. Im so glad i came to this location. And everyone was very helpful in the entire process.","comment":{"@type":"Comment","name":"","datePublished":"2023-11-26T09:59:03.898Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Zeynep Beliz Oktay"},"datePublished":"2023-11-13T18:46:11.394Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very helpful people in this store :)","comment":{"@type":"Comment","name":"","datePublished":"2023-11-14T04:44:55.204Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Monica Herrera"},"datePublished":"2023-11-07T00:49:22.447Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Mutong Zhou"},"datePublished":"2023-11-04T16:34:01.827Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Worst doctor ever. I asked for a cheaper lens, then the doctor start to mock me saying she does not know the prices and cheap lenses are bad for your eyes. Then she did not even do my exam carefully to check for my proscriptions. When I ask how to put on the contact lenses correctly my, she just said the side that looks like a bowl. Both sides does, that is not the correct way to distinguish between the two.","comment":{"@type":"Comment","name":"","datePublished":"2023-11-06T17:13:55.888Z","text":"Thank you for your review. We are sorry to hear your experience at LensCrafters did not meet your expectations. We strive to train our associates to be the best in the marketplace. Please go to http://ms.spr.ly/6263976dv so we can follow up and redirect your concern to appropriate person. "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Earl Stephen"},"datePublished":"2023-10-29T17:11:10.821Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great customer service.","comment":{"@type":"Comment","name":"","datePublished":"2023-11-01T18:03:26.035Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Keith H"},"datePublished":"2023-09-21T21:12:56.478Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Makayla took the time to help me select a frame and lens that would best support my vision. She was very professional as well as an excellent saleswoman! Thank you Makayla!","comment":{"@type":"Comment","name":"","datePublished":"2023-09-22T21:05:33.467Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Nadav Manor"},"datePublished":"2023-09-21T16:46:49.234Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Amazing variety and quality. welcoming and helping staff from the first step in the shop","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Maya Goldschmidt"},"datePublished":"2023-09-21T16:45:24.215Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Fixed our glasses for no cost. Super nice and friendly. Highly recommended!!!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Raja-Elie Abdulnour"},"datePublished":"2023-09-17T20:29:06.841Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2023-09-28T22:54:51.812Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ken Naeh"},"datePublished":"2023-09-17T19:59:44.787Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"While traveling, I lost a cushion for my ran bans. Walked into the Newbury street Lens Crafters. Was met by Gabe who was glad to replace both cushions on my glasses and clean them for me - free of charge. Great service here!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Alejandro Arimany"},"datePublished":"2023-09-15T21:29:41.33Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2023-09-16T00:13:06.32Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Santiago Quintero"},"datePublished":"2023-09-06T17:02:15.329Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great service!","comment":{"@type":"Comment","name":"","datePublished":"2023-09-06T17:38:46.784Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Adalgisa Melenciano"},"datePublished":"2023-08-28T06:26:56.762Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2023-08-29T01:10:38.466Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"jacqueline maushart"},"datePublished":"2023-08-15T21:15:16.662Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Tania in newbury st Boston is amazing ! She fixed my glasses quickly ! Great service and polite!","comment":{"@type":"Comment","name":"","datePublished":"2023-08-16T20:52:20Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"bill eitze"},"datePublished":"2023-08-03T17:31:04.276Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Incredibly helpful staff. I had a simply repair for a lost screw. It took less time than I expected and the lady refused to let me pay for it or leave a tip. Truly five star service!","comment":{"@type":"Comment","name":"","datePublished":"2023-08-04T00:44:43.839Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Hannah Brooks"},"datePublished":"2023-08-02T15:53:31.765Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Tania, the Lab Manager, offered very professional customer service!! I appreciate her assistance in helping choose a pretty pair of glasses!!!!","comment":{"@type":"Comment","name":"","datePublished":"2023-08-02T16:37:23.073Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kathryn"},"datePublished":"2023-07-30T20:44:53.578Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2023-07-31T23:47:47.527Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"emma leyden"},"datePublished":"2023-07-30T20:24:18.885Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Amazing service. Staff are friendly and will serve you instantly. They fixed my broken glasses for free and also offered to clean my sunglasses to for free! Would recommend to anyone :)","comment":{"@type":"Comment","name":"","datePublished":"2023-08-01T00:43:17.146Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"megan lucks"},"datePublished":"2023-07-30T18:11:59.291Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I came into Lens Crafters as I was passing by the store, and realized it would be a good time to adjust my glasses. I received help right away, and I finally have properly fitted glasses.","comment":{"@type":"Comment","name":"","datePublished":"2023-08-01T00:38:14.405Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! \n\n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Allie Cheng"},"datePublished":"2023-07-30T17:38:33.05Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Came in with a pair of wooden sunglasses, and Kaelin was able to help me adjust them for no charge! Now they fit great!","comment":{"@type":"Comment","name":"","datePublished":"2023-08-01T00:22:02.416Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Alex Y"},"datePublished":"2023-07-30T17:38:20.311Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Kaelin is nice!","comment":{"@type":"Comment","name":"","datePublished":"2023-08-01T14:46:26.601Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"S C"},"datePublished":"2023-07-27T15:52:22.044Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"I would recommend any other store or just shop online. You will find a much more reasonable price with better service. I decided to return their glasses due to the bad quality of the lenses. It took almost two weeks, but I still didn't receive my refund.","comment":{"@type":"Comment","name":"","datePublished":"2023-07-27T16:05:29.467Z","text":"Luxottica Customer CareThank you for your review. We are sorry to hear your experience at LensCrafters did not meet your expectations. We strive to meet all of our customer needs. Please go to http://ms.spr.ly/626096SF4 to follow up so we can redirect your concern to the appropriate person. \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Layan Dasan"},"datePublished":"2023-07-22T19:32:42.475Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"They were so kind today and helpful, fixed my glasses in literally 2 minutes !","comment":{"@type":"Comment","name":"","datePublished":"2023-07-22T20:07:54Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"kelly weatherby"},"datePublished":"2023-07-07T00:41:16.115Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2023-07-19T01:59:01Z","text":"Thank you for your review! We look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Edgar Tejada"},"datePublished":"2023-06-27T19:59:22.36Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I got the best help! from T","comment":{"@type":"Comment","name":"","datePublished":"2023-06-28T22:53:59Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Nina Olsen"},"datePublished":"2023-06-14T13:16:40.765Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The entire LensCrafters team on Newbury street is more than attentive and friendly. I haven’t bought a new pair of glasses in a few years, and they made the experience stress free with their vast selection. Thanks again :)","comment":{"@type":"Comment","name":"","datePublished":"2023-06-14T14:04:46Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Elaine Kuo"},"datePublished":"2023-06-12T00:08:31.157Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great service","comment":{"@type":"Comment","name":"","datePublished":"2023-06-16T16:46:34Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Fredrik Holmstedt"},"datePublished":"2023-05-26T20:37:52.675Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great service. Fast and efficient.","comment":{"@type":"Comment","name":"","datePublished":"2023-06-02T19:02:54Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Outlandish Marine"},"datePublished":"2023-05-25T17:13:57.337Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I got in first thing in the morning, they had my eye exam done in about 30 minutes and then I was on to choosing new glasses, which I am picking up the very next day. Awesome service, very professional. Great place to get your eye exam and glassed all in one!","comment":{"@type":"Comment","name":"","datePublished":"2023-06-02T21:26:42Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Luis Fernando Gervasio"},"datePublished":"2023-05-23T19:57:51.824Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"You did great!!! Last Sunday, I arrived 2min after the store was closed and, the manager kindly opened the door for me to check some Frames. I really appreciate that extraordinary service!!! I was so impressed when she allowed me to come in, that I returned on Tuesday to get my glasses. You guys know what costumer service means!!! I want to give 5 stars but you deserve 10 instead…","comment":{"@type":"Comment","name":"","datePublished":"2023-06-05T21:14:25Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kwa Yung"},"datePublished":"2023-05-04T22:45:59.073Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Everyone is super friendly and accommodating!","comment":{"@type":"Comment","name":"","datePublished":"2023-06-12T18:03:13Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"N G"},"datePublished":"2023-04-26T01:36:38.99Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Manager and opticians at the Newbury Street are always very helpful and knowledgeable. Very friendly.","comment":{"@type":"Comment","name":"","datePublished":"2023-06-07T20:21:43Z","text":"Thank you for your feedback! We are happy to hear about your positive experience and look forward to serving you! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Matthew Kravec"},"datePublished":"2023-04-15T21:15:18.555Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Came in with broken glasses, the team quickly reattached the glasses free of charge. Great service","comment":{"@type":"Comment","name":"","datePublished":"2023-04-21T14:00:55Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Bill Shander"},"datePublished":"2023-04-14T15:11:46.353Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Super friendly and helpful staff. They warmly welcomed me coming in the door, helped me right away, and were really generous with their time and attention.","comment":{"@type":"Comment","name":"","datePublished":"2023-04-19T15:13:05Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Carl Thorpe (Stevo)"},"datePublished":"2023-04-11T13:03:00.035Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Outstanding Service! Highly professional Staff! This is the place for your Eyewear!!!","comment":{"@type":"Comment","name":"","datePublished":"2023-04-14T18:58:16Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!\n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Cody Harrison"},"datePublished":"2023-04-07T16:56:26.024Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Steve did a great job assisting with finding my first pair of glasses. He walked me through on lenses and made it very easy to understand. I found the perfect pair! Thank you","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Carle Thorpe"},"datePublished":"2023-04-05T16:36:08.982Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great experience highly recommend!!!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"shuyan dong"},"datePublished":"2023-03-29T21:39:47.185Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2023-04-04T16:52:10Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Melissa Yanagi"},"datePublished":"2023-03-29T15:54:32.686Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"So grateful for a quick sunglasses fix! Thank you!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Sparticus Nguyen"},"datePublished":"2023-03-18T19:05:39.312Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Makayla was so helpful in repositioning my glasses for me, free of charge! I was so distraught because I broke my main character seeing glasses and had to resort to my backup glasses (the ones being repositioned). And I peaked they accept AfterPay & Klarna as payments. Might return to break down the costs of getting my eye exam and prescription embedded into my sunglasses 😎🤓","comment":{"@type":"Comment","name":"","datePublished":"2023-03-24T19:04:20Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Thomas Gormally"},"datePublished":"2023-02-18T15:19:53.268Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very friendly and accommodating. Hardly had to wait. Thank you for reattach in my sunglass arm back on.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Eddy Ye"},"datePublished":"2023-02-04T20:11:22.819Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great customer service. Fixed glasses without charge.","comment":{"@type":"Comment","name":"","datePublished":"2023-02-10T15:44:33.265Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Chan Mya"},"datePublished":"2023-01-31T17:32:17.021Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Wonderful service! Very nice","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Bianka Charity-Parker"},"datePublished":"2023-01-29T20:39:57.385Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2023-02-03T21:51:15Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ilse Van Rooyen"},"datePublished":"2023-01-28T15:28:33.93Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"For background, this was my first time seeing an optometrist and going through the process of buying new glasses in the USA. The person at the front desk and the doctor were courteous, gave me feedback as the exam was taking place, and answered all my questions. After the exam, I made my way to the store on the first floor. As soon as I stepped into the store, Rojae asked if I needed any help. He answered all my questions in a friendly and professional manner (and I had many!). Everyone in the store was friendly, helpful, and knowledgeable. I had a wonderful experience and definitely recommend Rojae and this LensCrafters!","comment":{"@type":"Comment","name":"","datePublished":"2023-01-30T13:58:06Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"yding"},"datePublished":"2023-01-22T21:29:46.554Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I was traveling in Boston and my eyeglasses was out of position. I walked in and asked if someone can help me with it. Makayla welcomed me without hesitation. She was very patient to adjust it several times until finding the right position. It was surprisingly free of charge even though my glasses are not from their store. Really great service!","comment":{"@type":"Comment","name":"","datePublished":"2023-01-24T15:45:01Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Anxhela Becolli"},"datePublished":"2023-01-05T15:21:13.742Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great service! Listened to what I wanted and didn't. Didn't push a product I clarified I had no need for. Kindly helped me pick a frame when I was deciding between 2 options. Shannon was very helpful even though it was the end of the day and I'm sure everyone was tired. Great customer service goes a long way. I'd recommend stopping by if you need a new prescription.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Castiel H"},"datePublished":"2022-11-30T13:38:02.783Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-11-30T20:41:11.385Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!\n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ben Cornish"},"datePublished":"2022-11-09T15:30:44.623Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Suson Maharjan"},"datePublished":"2022-11-01T02:46:38.665Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-11-04T17:26:41.001Z","text":"Thank you for your review! We look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Nandan Padmanabha"},"datePublished":"2022-10-30T20:34:43.911Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-11-03T18:31:29Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Howard Galligan"},"datePublished":"2022-10-22T20:40:28.827Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Outstanding service!!!","comment":{"@type":"Comment","name":"","datePublished":"2022-10-26T17:56:22Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Benjamin Chen (Kenshin Maybe)"},"datePublished":"2022-10-20T20:58:59.733Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Adjusted my glasses. Great service, very knowledgeable","comment":{"@type":"Comment","name":"","datePublished":"2022-10-25T14:32:34Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jarette Sampson"},"datePublished":"2022-10-16T17:13:04.396Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Did an outstanding job fixing my sons glasses.","comment":{"@type":"Comment","name":"","datePublished":"2022-10-20T14:40:24Z","text":"Thank you for your review! We look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kenneth"},"datePublished":"2022-10-15T20:07:20.111Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great service!!","comment":{"@type":"Comment","name":"","datePublished":"2022-10-19T17:57:13Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!\n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Tamira"},"datePublished":"2022-10-13T20:58:23.92Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"My glasses broke yesterday and I was scrambling. After checking reviews, I called here and made a next day appointment. My eye exam took 10 minutes or so, they took my insurance, and my new glasses were ready in an hour. Everyone was extremely kind and attentive, answering questions and being helpful. I love my new glasses, and I love this store. Thank you again, and I'll see you in January for sunglasses!","comment":{"@type":"Comment","name":"","datePublished":"2022-10-17T20:19:37.704Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Anna Carson"},"datePublished":"2022-10-08T17:36:26.281Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-10-13T17:23:45Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Caroline DeLuca's Market"},"datePublished":"2022-09-30T17:39:26.399Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The professional who helped me choose my glasses did an amazing job. I couldn't be happier with how quickly she identified the best style for my face shape, and she found a number of options for me to choose from. I can't wait for my glasses to come in!","comment":{"@type":"Comment","name":"","datePublished":"2022-10-05T19:28:56Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Wei Bing Lin"},"datePublished":"2022-09-28T18:58:25.411Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"excellent service！definitely","comment":{"@type":"Comment","name":"","datePublished":"2022-09-29T18:07:56Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"鄒達楷"},"datePublished":"2022-09-24T19:23:57.588Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Their service is amazing","comment":{"@type":"Comment","name":"","datePublished":"2022-09-30T15:16:07Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"David Barsoum"},"datePublished":"2022-09-24T18:59:16.19Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great service. Asked them to replace a broken piece in my glasses and they did it gladly and free of charge. 100% would recommend","comment":{"@type":"Comment","name":"","datePublished":"2022-09-30T14:57:53Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Joanna Ross Alpert"},"datePublished":"2022-09-24T14:37:16.979Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Stopped in for a quick adjustment and the team was quick and helpful and fixed my glasses for no charge. Great service.","comment":{"@type":"Comment","name":"","datePublished":"2022-09-29T19:06:48Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"ShipYardMaster60"},"datePublished":"2022-09-20T09:04:35.452Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Horrible customer service! 9/19/22. Had a 9:20 am eye exam. Staff strolled in at 9:17 am. How is this acceptable? Once the young lady at the reception desk got her computer turned on and and she finished her McDonald’s breakfast she was ready for the two patient standing in front of her. At 9:22 I was asked to fill out a clipboard full of paperwork. There was no way I was getting into the exam chair before 945 or 950 at this point. I don’t have time for this I don’t imagine many people do. Your staff is rude and lazy in my opinion. I was a long time customer bought many eyeglasses from you and sunglasses but there are too many other places to pick in Boston so goodbye. I managed to be there on time your staff should not be strolling in three minutes before a scheduled patient that is what set me off and made me decide to walk out. Completely unacceptable you’re running a medical practice well sort of it’s just eye exams not like a real doctors office. Is decent help really that hard to find? Apparently so. I will also be sending a copy of this to your parent company.","comment":{"@type":"Comment","name":"","datePublished":"2022-09-20T14:49:19.077Z","text":"Thank you for your review. We are sorry to hear that your experience at LensCrafters did not meet your expectations. We strive to deliver the best service in the industry. Please go to https://www.luxotticacustomercare.com/lenscrafters to follow up so we can work to correct this issue."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Mia Mologousis"},"datePublished":"2022-09-17T16:56:54.389Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"This location is amazing! They are always willing to help me adjust sunglasses, even when I haven’t purchased them at Lenscrafters. Really appreciate their service and makes me want to buy all of my glasses here!","comment":{"@type":"Comment","name":"","datePublished":"2022-09-20T13:51:07Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"JJ Fury"},"datePublished":"2022-09-15T15:07:32.368Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Sayma was incredibly nice and helpful and did a great job!!","comment":{"@type":"Comment","name":"","datePublished":"2022-09-19T20:34:49Z","text":"Hi! Thank you so much for your review. We are excited to hear Sayma was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Elizabeth Reidy"},"datePublished":"2022-09-11T20:24:51.951Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Highly recommend you go see Shannon and her staff! They are amazing and so helpful. Will be back to pick out new shades!","comment":{"@type":"Comment","name":"","datePublished":"2022-09-16T15:04:04Z","text":"Thank you for your review. Our associates are some of the best around and we are always happy to hear our customers feel the same!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ian Young"},"datePublished":"2022-09-10T20:42:30.289Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Khanh was amazing!!! Took care of my Cartier glasses in 10 minutes, incredibly knowledgable, and super friendly. I love this LensCrafters and can’t wait to come back.","comment":{"@type":"Comment","name":"","datePublished":"2022-09-15T16:47:54Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Amani Nimer"},"datePublished":"2022-09-05T19:24:28.375Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-09-06T19:04:24Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Renee Bruell"},"datePublished":"2022-09-04T18:50:03.393Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I went here to get my glasses fixed and everyone was really kind and helpful. They got them fixed about 30 min after I dropped them off, and the service was completely free. I absolutely recommend this place","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Rosilene Silva"},"datePublished":"2022-09-04T16:59:09.069Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Shannon was wonderful person helping me in everything","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Bill Texter"},"datePublished":"2022-09-03T13:49:57.662Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Went in for an emergency repair and got one for free and they were super friendly!!!","comment":{"@type":"Comment","name":"","datePublished":"2022-09-08T20:44:23Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Satiene Fortenbach"},"datePublished":"2022-09-02T19:48:29.93Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"It was all very helpful! The woman Jackie (it might have been spelled another way) made it very easy and simple for me!","comment":{"@type":"Comment","name":"","datePublished":"2022-09-07T20:20:46Z","text":"Hi! Thank you so much for your review. We are excited to hear Jackie was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Mia Rael"},"datePublished":"2022-08-29T18:03:25.25Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"listen, i didn’t buy these glasses here. we were walking on newbury, blazing hot when we decided to adjust our glasses. stephen and rojae took the best care of us. put up with our particular adjustments without complaint. It was some of the best service I have ever received. Now I can use my favorite pair of glasses without getting a headache.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Bryce"},"datePublished":"2022-08-27T17:05:03.521Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I stopped by to get my glasses adjusted and they were very patient with me. Walked out with everything nice and even!","comment":{"@type":"Comment","name":"","datePublished":"2022-09-02T17:30:35Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Angel Myers"},"datePublished":"2022-07-31T17:55:27.544Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Nice place. Helpful. Convenient.","comment":{"@type":"Comment","name":"","datePublished":"2022-08-01T19:43:09Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Josue Llamas Rodriguez"},"datePublished":"2022-07-31T17:35:03.581Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"They helped me by tightening my frames, and the service was great!","comment":{"@type":"Comment","name":"","datePublished":"2022-08-01T20:47:50Z","text":"Hi! Thank you so much for your positive review. We are happy we could help with your vision needs and look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Benhur Goncalves"},"datePublished":"2022-07-29T19:01:12.552Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Wonderful customer service! The staff was extremely knowledgeable, friendly and patient. They went above and beyond in helping me in finding frames that best fit me.\nThe store also has a wide variety of frames from different brands to choose from. I would definitely recommend to a friend and will be going back for my next pair!","comment":{"@type":"Comment","name":"","datePublished":"2022-08-01T14:51:35Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"April Wilson"},"datePublished":"2022-07-29T12:22:36.275Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Love this location! Highly professional and efficient. I called and requested a particular frame for my daughter and was educated on frame measurements. Shannon was a tremendous help! She helped me find and order the perfect frames for my daughter! I will only order from here for now on!","comment":{"@type":"Comment","name":"","datePublished":"2022-07-29T19:53:28.051Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Hoang-An Ngoc Nguyen"},"datePublished":"2022-07-26T17:17:45.163Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"We were out of town when our son’s glasses was broken. Staff at Lens Crafter was super nice to fix the glasses for free. Thank you! You guys were very professional.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Toni Parisi"},"datePublished":"2022-07-15T23:25:30.637Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I like this location alot and found the selection great and the environment comfortable to browse in.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Rob Hardy"},"datePublished":"2022-07-08T14:49:43.116Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-07-11T14:47:26Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Cheryl Meyerson"},"datePublished":"2022-07-05T18:18:51.706Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-07-06T20:53:58Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Norris Hollis"},"datePublished":"2022-07-02T18:51:00.239Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-07-07T16:16:10Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Laurie Sahn"},"datePublished":"2022-07-01T21:06:53.587Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"They are so helpful and friendly, especially at the Newbury Street store in Boston! The Optician there really took care of us.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Leonardo Torres"},"datePublished":"2022-06-01T13:54:39.317Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ehsan Shabahang"},"datePublished":"2022-05-27T16:02:33.536Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Terrible service; the seller told me that you could only buy display items, and if you want just to order the frame online, it is a 4-week wait. Horrible customer support, awful service, and extremely horrible employees that only tell you lies to sell their products.","comment":{"@type":"Comment","name":"","datePublished":"2022-05-31T20:31:41Z","text":"Thank you for your review. We are sorry to hear your experience at LensCrafters did not meet your expectations. We strive to meet all of our customer needs. Please go to https://www.luxotticacustomercare.com/lenscrafters to follow up so we can redirect your concern to the appropriate person."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Luis Rodriguez"},"datePublished":"2022-05-20T21:37:31.755Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Needed help ordering a pair of prescription sunglasses. Khanh was super helpful. Top of the line service.\n\nShe also adjusted my regular glasses and cleaned them for me.\n\nWill be back soon!","comment":{"@type":"Comment","name":"","datePublished":"2022-05-23T13:22:42Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kejia Lu"},"datePublished":"2022-05-20T18:53:24.433Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Alex Kolbin"},"datePublished":"2022-05-13T17:55:14.982Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-05-16T18:52:18Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Megan Hoang"},"datePublished":"2022-05-04T21:53:55.322Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-05-06T13:42:46Z","text":"Great to hear! We appreciate your review and hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Yessiomara Torres"},"datePublished":"2022-04-28T18:51:48.595Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-05-04T18:16:48.859Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jack Dias"},"datePublished":"2022-04-10T16:13:06.387Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"ash michelle"},"datePublished":"2022-04-08T20:06:23.511Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Alex Cassesso"},"datePublished":"2022-04-06T12:48:21.176Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Evelyn Abdulla"},"datePublished":"2022-04-05T19:19:05.453Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Cheryl Isabelle-Alper"},"datePublished":"2022-03-25T19:45:07.996Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-03-30T17:43:05Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Bibek Dey"},"datePublished":"2022-03-22T17:40:03.478Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-03-28T20:25:37Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kamalini Deepika Tillekeratne"},"datePublished":"2022-03-16T15:42:45.984Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very helpful staff","comment":{"@type":"Comment","name":"","datePublished":"2022-03-21T18:23:18.317Z","text":"Thank you for your review. Our associates are some of the best around and we are always happy to hear our customers feel the same!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Alex Kessler"},"datePublished":"2022-03-14T17:12:24.237Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kavita Rao"},"datePublished":"2022-03-08T12:49:54.169Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-03-11T17:49:00Z","text":"Great to hear! We appreciate your review and hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kenidi K Barry"},"datePublished":"2022-03-06T20:20:00.379Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-03-11T21:09:03Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Eungjoo Lee"},"datePublished":"2022-03-06T17:22:35.576Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-03-11T16:13:29.382Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Eman A."},"datePublished":"2022-03-01T00:50:51.681Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Outstanding service, highly professional staff. My place to go for sunglasses or eyeglasses.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Miles Cianismith"},"datePublished":"2022-02-24T19:04:08.592Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"This is an awesome place! I was walking on Newbury Street in Boston, and my glasses broke. Desperate and unable to see, I walked into Lens Craft, where one of their many helpful workers was able to quickly repair them in a matter of seconds at no charge. Thank you Lens Craft! Love you guys!","comment":{"@type":"Comment","name":"","datePublished":"2022-03-01T20:44:11Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Nina Tognazzini"},"datePublished":"2022-02-19T20:33:28.798Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-02-25T16:31:58Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Eric Green"},"datePublished":"2022-02-18T16:49:32.587Z","reviewRating":{"@type":"Rating","ratingValue":"2","bestRating":"5"},"reviewBody":"I went to get my glasses readjusted and the optician didn't remove the lenses before bending the frame. It caused a stress fracture (microcracks) in one lens. Now my vision is blurry and I need to buy a new lens.\n\nI really appreciate that they offer the complimentary service to get your frames readjusted. I've happily used this service several times before. But I'm disappointed with this amateur job. Removing the lenses first should be 101-level stuff.","comment":{"@type":"Comment","name":"","datePublished":"2022-02-21T14:49:57Z","text":"Thank you for your review. We are sorry to hear your experience at LensCrafters did not meet your expectations. We strive to meet all of our customer needs. Please go to https://www.luxotticacustomercare.com/lenscrafters to follow up so we can redirect your concern to the appropriate person."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"an sk"},"datePublished":"2022-02-17T21:53:58.405Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Cathe Nunes"},"datePublished":"2022-02-17T20:48:50.635Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"They are so helpful! They fixed my sunglasses when the screw fell out and I didn’t even buy them there!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Gabrielle Baptista"},"datePublished":"2022-02-11T01:39:46.199Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-02-11T15:34:56Z","text":"Great to hear! We appreciate your review and hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"FEDERICO BANUELOS F"},"datePublished":"2022-01-31T21:25:26.364Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Julia Sprung"},"datePublished":"2022-01-31T17:20:43.577Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"amazing! fixed my glasses and were SO NICE!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Phili Bonyo"},"datePublished":"2022-01-31T14:06:09.336Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great customer service! Was able to get my daughter her first pair of glasses crafted same day!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Rojae Rowe"},"datePublished":"2022-01-23T04:39:49.575Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Khanh was a great help, very efficient.","comment":{"@type":"Comment","name":"","datePublished":"2022-01-24T16:39:33Z","text":"Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Diana"},"datePublished":"2022-01-18T22:26:02.483Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great experience! Great service! Glasses came in no time!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Magnus Aske"},"datePublished":"2022-01-02T17:16:05.212Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-01-06T19:36:16Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"molin liu"},"datePublished":"2022-01-02T05:05:46.09Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very professional staff. Recommend.","comment":{"@type":"Comment","name":"","datePublished":"2022-01-06T19:13:28Z","text":"Thank you for your review, all of our associates work diligently to provide a great experience! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kayla Harrity"},"datePublished":"2021-12-29T19:03:52.825Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"great customer service, easy & pleasant!","comment":{"@type":"Comment","name":"","datePublished":"2022-01-03T20:50:32Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ricky Doo"},"datePublished":"2021-12-21T22:02:37.986Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Staff at this store is very friendly they all greeted me upon entering & were very helpful with a much needed cleaning of my glasses even though I bought them at a Lens Crafter in California. My only regret is not getting the lady’s name that help me do I can give her credit for the great job she did, left them looking like new! Thank You!!!","comment":{"@type":"Comment","name":"","datePublished":"2021-12-22T14:23:36Z","text":"Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"ZIANG PAN"},"datePublished":"2021-12-17T19:23:29.319Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-12-22T15:52:35Z","text":"Thank you for your review, all of our associates work diligently to provide a great experience! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Korey Jones"},"datePublished":"2021-12-13T14:46:01.878Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Samma is amazing super friendly, kind, and they worked with my budget during a unexpected emergency. Highly recommend for great service and speed.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Tanya Valente"},"datePublished":"2021-12-12T20:06:07.286Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great service khanh was the sales lead and she was very helpful","comment":{"@type":"Comment","name":"","datePublished":"2021-12-13T20:19:03Z","text":"Hi! Thank you so much for your review. We are excited to hear Khanh was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Lane"},"datePublished":"2021-12-12T19:52:19.485Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"great service!!","comment":{"@type":"Comment","name":"","datePublished":"2021-12-13T20:44:41.303Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Burcu O"},"datePublished":"2021-12-09T14:56:46.464Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"I visited the doctor's office, and they ordered contact lenses for me to try one month ago. They said that \"we will call you within two weeks\". It has been a month and nobody called me from the office. When I called them back, they said there is a line and you have to wait 10 minutes in the line. Why do I have to wait 10 minutes in line? You take my number and call me back when you are available. I'm not going there anymore. TIME and money consuming, also bad customer service.\nThe last issue, they put the wrong home address on their system. That's why I could not receive my credit card and could not make a payment. I had to call synchrony to claim a file that I did not receive my card, and they sent me the new one. Time and Money consuming.","comment":{"@type":"Comment","name":"","datePublished":"2021-12-10T14:02:15.471Z","text":"Hi there, thank you for your review. We are disappointed to hear about your experience. We strive to provide the best glasses and customer service in the industry. Please go to https://www.luxotticacustomercare.com/lenscrafters so we can resolve this issue."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Benjamin Byun"},"datePublished":"2021-12-06T12:32:43.949Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great store, large inventory, excellent staff.\nEveryone I asked for help was so accommodating to my questions and concerns. They take great care to personalize your experience. I've been waiting for a shipment of glasses to come in, and Khanh, who has been there each time I visited, made sure to address all my needs. Highly recommended!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Superhero Central"},"datePublished":"2021-12-01T17:13:33.912Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Marlee Glassberg"},"datePublished":"2021-11-28T18:58:03.965Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"super helpful, really nice. great customer service!!","comment":{"@type":"Comment","name":"","datePublished":"2021-11-30T16:30:13Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Andrew Sidney"},"datePublished":"2021-11-22T21:32:24.079Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Dean Correa"},"datePublished":"2021-11-19T06:52:39.651Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I really thought this shop was the best experience I have had buying glasses ever. I am pretty skeptical frankly and this shop got me in for an eye appointment quickly and had my order ready next day for glasses.\nThen I had ordered the wrong type lenses and they exchanged them for free, I considered it my mistake.\nWhen buying the frames there was zero pressure from anyone.\nEveryone working there was very very nice and professional, on top of it the best prices. I bought some nice sunglasses as well.\nReally the best experience ever","comment":{"@type":"Comment","name":"","datePublished":"2021-11-24T17:00:49Z","text":"Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Darryl Simon"},"datePublished":"2021-11-14T17:32:29.838Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-11-19T15:31:52Z","text":"Thank you for your review, all of our associates work diligently to provide a great experience! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Rj R"},"datePublished":"2021-11-13T20:05:59.873Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great store! The associates were very well informed. Jackie helped fixed my glasses that were bent out of proportion and gave them the best cleaning they have had in months.","comment":{"@type":"Comment","name":"","datePublished":"2021-11-18T18:07:38Z","text":"Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jackie Flores"},"datePublished":"2021-11-13T14:10:20.636Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Thank you Newbury for saving the day! I left my glasses behind and I’m in Boston for the next couple of days. Everyone was amazing!","comment":{"@type":"Comment","name":"","datePublished":"2021-11-17T20:29:26Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Tyree Davis"},"datePublished":"2021-10-31T17:34:39.23Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"My salesperson was Khanh and she was extremely informative, knowledgable, and super nice. Highly recommend visiting her if you're getting eyeglasses or sunglasses :)","comment":{"@type":"Comment","name":"","datePublished":"2021-11-01T18:58:04Z","text":"Hi! Thank you so much for your review. We are excited to hear Khanh was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Nalini Gunawardena"},"datePublished":"2021-10-22T14:28:59.168Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great service for a rush order, staff was super friendly and accommodating! Thanks!","comment":{"@type":"Comment","name":"","datePublished":"2021-10-27T17:31:43Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Fabio Grillo"},"datePublished":"2021-10-19T23:55:34.858Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Shop really well organized with plenty of choices for your eyes.","comment":{"@type":"Comment","name":"","datePublished":"2021-10-22T15:37:01Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Louis Atallah"},"datePublished":"2021-10-17T19:45:31.952Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Dee Mathis"},"datePublished":"2021-10-16T21:58:18.547Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The staff at this location was awesome I had such a great time picking out 2 pair of new glasses I would recommend anyone to come to the Newbury street location. Make sure u see Khanh, Tania and Rojae. Rojae was the one who took care of me but they all did a wonderful job at assisting thank u LensCrafters.","comment":{"@type":"Comment","name":"","datePublished":"2021-10-20T17:59:24Z","text":"Thank you for your review. Our associates are some of the best around and we are always happy to hear our customers feel the same!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"C K"},"datePublished":"2021-10-13T15:23:00.495Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-10-14T13:41:30Z","text":"Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Alejandro Alvarez"},"datePublished":"2021-10-02T21:15:52.174Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Amazing service! As usual, from the door to the consultations. Best in the city!","comment":{"@type":"Comment","name":"","datePublished":"2021-10-05T20:55:54Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Meenakshi Bhojwani"},"datePublished":"2021-09-14T10:42:01.268Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Service was super helpful, very conscious of covid restrictions, and very cordial to speak with, definitely would shop there again!","comment":{"@type":"Comment","name":"","datePublished":"2021-09-15T16:59:43Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Christa Rose"},"datePublished":"2021-09-12T18:35:21.165Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Khanh was incredible! She was so patient and helped me ensure that I was happy with the frame and lenses I chose. She was very considerate of my budget and I was able to get frames and lenses within my price range. I have had poor experiences in the past at other eyewear stores (not LensCrafters) where staff have tried to talk me into purchases I was not ready to make, and the experience here was the complete opposite. I left here feeling very satisfied and happy with my purchase. I would highly recommend LensCrafters & working with Khanh!","comment":{"@type":"Comment","name":"","datePublished":"2021-09-13T17:43:43Z","text":"Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Alyssa Rouland"},"datePublished":"2021-09-11T21:42:04.951Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Best experience ever! Jen and Laura are amazing and so accommodating. You will not regret buying glasses here.","comment":{"@type":"Comment","name":"","datePublished":"2021-09-13T17:40:01Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Theresa & Michael ORegan-Lam"},"datePublished":"2021-09-09T21:47:26.746Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-09-10T19:01:31Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Guilherme Oliveira"},"datePublished":"2021-09-06T21:48:48.376Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Excellent service!!","comment":{"@type":"Comment","name":"","datePublished":"2021-09-07T18:13:01Z","text":"Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jinghan"},"datePublished":"2021-09-05T16:58:39.392Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Nice staff. Very good service!","comment":{"@type":"Comment","name":"","datePublished":"2021-09-06T20:33:04.336Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"BK Hipsher"},"datePublished":"2021-08-26T20:47:31.685Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Fabulous people. Super fast emergency glasses!","comment":{"@type":"Comment","name":"","datePublished":"2021-08-27T15:40:29.092Z","text":"Thank you for your review. Our associates are some of the best around and we are always happy to hear our customers feel the same!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Brittany Morris"},"datePublished":"2021-08-22T04:32:27.892Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-08-24T13:39:51Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Orval"},"datePublished":"2021-08-20T22:04:54.38Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Xy Z"},"datePublished":"2021-08-16T01:51:42.119Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"First time writing a google review as we felt compelled enough to share how positive our experience has been at this Lenscrafter location.  Specifically, we'd like to commend its licensed optician Khan who deserves a special shoutout for her professionalism, utmost patience, and excellent attention to details.  All three of us bought glasses last year at this store with Khan's help, and when we bought again this week there was no question in any of our minds that we'd come back here because of her.  While the location and wide selection are also great, Khan is by far the biggest reason we keep gravitating towards this store.  She is a definite asset to the Lenscrafter franchise.","comment":{"@type":"Comment","name":"","datePublished":"2021-08-16T13:37:25Z","text":"Hi! Thank you so much for your review. We are excited to hear Dr. Khan was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Hilda Sanchez"},"datePublished":"2021-08-15T15:45:34.928Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I visited Lenscrafters on Newbury street a few weeks ago. Khanh was absolutely attentive to my needs from the beginning. She took the time to show me the large selection and take as long as needed for me to make a decision. She was knowledgeable, professional and friendly and highly committed to providing excellent customer service. I would highly recommend this location for all your vision needs. I walked away with two pairs :)","comment":{"@type":"Comment","name":"","datePublished":"2021-08-16T16:40:19Z","text":"Hi! Thank you so much for your review. We are excited to hear Khanh was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"libin wei"},"datePublished":"2021-08-14T20:38:50.394Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-08-17T17:04:41Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"sean"},"datePublished":"2021-08-14T19:47:02.994Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I’m from PA and I live near multiple LensCrafters, and I’ve never had such a nice experience at one. I’m on vacation with my family in Boston and I happened to damage my glasses. I was also in need of new glasses, so we went to LensCrafters and decided to kill two birds with one stone. We talked to Khanh, a supervisor who could not have been more helpful. She fixed my glasses expertly and even cleaned them afterward, and helped me pick good frames and solid lenses for my next pair. Her help was invaluable and saved our vacation. If you need good help, ask for Khanh‼️‼️","comment":{"@type":"Comment","name":"","datePublished":"2021-08-16T15:37:25Z","text":"Hi! Thank you so much for your review. We are excited to hear Khanh was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Esther Neibart"},"datePublished":"2021-08-14T17:14:19.374Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Joseph Mesrobian"},"datePublished":"2021-08-14T13:54:09.855Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ava Mackay-Smith"},"datePublished":"2021-08-14T13:43:06.808Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I was super happy with Khanh's help defining my personal sense of style while I was picking out new frames!! She made the experience very enjoyable, and I left with glasses I love!","comment":{"@type":"Comment","name":"","datePublished":"2021-08-16T15:25:08Z","text":"Hi! Thank you so much for your review. We are excited to hear Khanh was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Nick O'hara"},"datePublished":"2021-07-31T21:38:02.542Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I lost my glasses at 5 PM and had a flight early the next morning. They were more than accommodating and got me my new glasses by the time they closed at 6 PM the same day! Really went above and beyond and I’m so grateful!","comment":{"@type":"Comment","name":"","datePublished":"2021-08-03T15:56:49Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Salvatore Malafronte"},"datePublished":"2021-07-30T19:39:05.019Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Stephen T adjusted my glasses for me. He was quick and did a perfect job. Super happy. I’ll be back.","comment":{"@type":"Comment","name":"","datePublished":"2021-08-04T17:39:27Z","text":"Hi! Thank you so much for your review. We are excited to hear Stephen was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"John McQuiston"},"datePublished":"2021-07-29T19:19:35.266Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very knowledgeable, professional and pleasant service from Jacqueline. Would highly recommend this store","comment":{"@type":"Comment","name":"","datePublished":"2021-07-30T16:47:55Z","text":"Hi! Thank you so much for your review. We are excited to hear that Jacqueline was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Shakeila Massiah"},"datePublished":"2021-07-28T18:08:50.989Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Khanh is the best optician. So friendly, patient, knowledgeable. Made our experience so seamless and perfect. We love her and always go to her","comment":{"@type":"Comment","name":"","datePublished":"2021-07-30T14:37:44Z","text":"Hi! Thank you so much for your review. We are excited to hear Khanh was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"JY C"},"datePublished":"2021-07-25T00:18:02.488Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Khanh is an amazing optician and an amazing person overall. My experience here was great thanks to her. She is attentive and sensible, and she was the only person who was interested in helping me. I highly recommend to any one who needs help finding a new pair of glasses.","comment":{"@type":"Comment","name":"","datePublished":"2021-07-26T19:05:18Z","text":"Hi! Thank you so much for your review. We are excited to hear that Khanh was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Dijana Kadic"},"datePublished":"2021-07-14T00:28:35.299Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The optician manager, Stephen Tierney, helped me adjust my glasses and explained the issue I was having with my glasses even though I did not buy them from LensCrafters. I came in expecting to pay a fee for the service, but he said it was a free service. I was not expecting that and offered to pay but he said just recommend LensCrafters to others. So I will be back and I recommend LensCrafters.","comment":{"@type":"Comment","name":"","datePublished":"2021-07-14T19:26:29Z","text":"Hi! Thank you so much for your review. We are excited to hear Dr. Tierney was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"javier flores"},"datePublished":"2021-07-09T18:33:18.761Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great staff ! Jackie was very helpful and took her time explaining the benefits in getting different frames and lens. I look forward to shopping here more often. Also, LensCrafters gained me as a new loyal customer !!!","comment":{"@type":"Comment","name":"","datePublished":"2021-07-13T21:08:45Z","text":"Hello Javier, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Tatiana Roman"},"datePublished":"2021-07-07T02:16:55.729Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-07-07T14:39:22Z","text":"Great to hear! We appreciate your review and hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Barb Morey"},"datePublished":"2021-06-27T18:14:41.553Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Excellent service. I had broken my silhouette frames and though I did not buy them at Lenscrafters, the technician repaired them for a fair service fee in a timely manner, saving my weekend. The repair was done very skillfully; these frames scratch easily and a lot can go wrong while working on them, but they were returned to me in perfect condition.\n\nDefinitely recommended for those who wear silhouettes.","comment":{"@type":"Comment","name":"","datePublished":"2021-06-28T18:36:41Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Joseph Nickerson"},"datePublished":"2021-06-11T14:59:07.599Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Met all my needs in a timely manner.","comment":{"@type":"Comment","name":"","datePublished":"2021-06-17T20:56:51Z","text":"Great to hear! We appreciate your review and hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Bernadette Holder"},"datePublished":"2021-05-28T20:35:15.617Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I was really pleased with the service I received today at LensCrafters! The service was efficient and the rep was very helpful!","comment":{"@type":"Comment","name":"","datePublished":"2021-05-31T20:25:14Z","text":"Hello Bernadette, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Michelle Holly"},"datePublished":"2021-03-20T18:17:53.909Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-03-24T15:40:26Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kathleen Galiney"},"datePublished":"2021-03-14T00:10:58.606Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great service, great options and good prices","comment":{"@type":"Comment","name":"","datePublished":"2021-03-15T18:57:59Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Tommy Spaulding"},"datePublished":"2021-03-11T20:03:08.19Z","reviewRating":{"@type":"Rating","ratingValue":"3","bestRating":"5"},"reviewBody":"Stephen helped me out which was great but I couldn’t tell if he was angry with me since he kept murmuring things under his breathe.","comment":{"@type":"Comment","name":"","datePublished":"2021-03-12T15:47:59Z","text":"Thank you for your review. We are sorry to hear that your experience at LensCrafters did not meet your expectations. We strive to deliver the best service in the industry. Please go to https://www.luxotticacustomercare.com/lenscrafters to follow up so we can work to correct this issue."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Anna Potts"},"datePublished":"2021-03-06T16:13:50.859Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Wonderful team. Steve the store manager assisted me and was very patient in answering any and all questions I had, as this was the first time I had picked out glasses. The store is also much bigger than I expected for central Boston! Will be a repeat customer for sure.","comment":{"@type":"Comment","name":"","datePublished":"2021-03-08T17:50:35Z","text":"Hello Anna, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jessica Johnson"},"datePublished":"2021-01-21T21:29:45.087Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Phenomenal staff and service. Everyone was very friendly and helpful. I was expecting my glasses to be ready in a week, they were ready within an hour. I would highly recommend this place.","comment":{"@type":"Comment","name":"","datePublished":"2021-01-22T15:09:09Z","text":"Hello Jessica, thank you so much for sharing your experience! At LensCrafters, our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Gigi Greer"},"datePublished":"2021-01-13T00:14:51.493Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Wonderful service! I love my glasses. Wonderful experience. They keep everyone safe by wiping down the areas and eyeglasses after they were touched by others. Great Job!","comment":{"@type":"Comment","name":"","datePublished":"2021-01-13T14:29:47Z","text":"Hi! Thank you so much for your review. We are excited to hear about your experience in LensCrafters. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Andrew Mackay"},"datePublished":"2020-11-23T20:57:04.045Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2020-11-24T17:10:12Z","text":"Great to hear! We appreciate your review and hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kethura Melay"},"datePublished":"2020-10-27T21:55:25.705Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Staff is wonderful and very knowledgeable. Would definitely recommend!","comment":{"@type":"Comment","name":"","datePublished":"2020-10-28T15:31:57Z","text":"Hello Kethura, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Shantae White"},"datePublished":"2020-09-27T20:16:00.087Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"This location is amazing. It’s super clean and they take covid-19 seriously. Allieya checked me in and she was so patient and sweet. She took her time and I didn’t feel rushed. After I had my eye exam I was able to choose my frames in the main store which is on the street level. That’s where Sayma helped me choose my frames. She was very friendly and knowledgeable and answered all of my questions thoroughly. Again I didn’t feel rushed. This was my first time ever needing glasses. And they made my first time memorable. Great customer service to match a great location.","comment":{"@type":"Comment","name":"","datePublished":"2020-09-29T14:59:13Z","text":"Hi! Thank you so much for your review. We are excited to hear Sayma was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Elisa Baldo"},"datePublished":"2020-09-17T15:35:48.062Z","reviewRating":{"@type":"Rating","ratingValue":"3","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2020-09-18T19:23:53Z","text":"Hi! Thank you so much for your review. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Greg Clark"},"datePublished":"2020-08-29T20:01:41.25Z","reviewRating":{"@type":"Rating","ratingValue":"4","bestRating":"5"},"reviewBody":"I appreciated being able to take my time to choose my frames. I was dreading this part because I'm extremely picky when shopping. Being told I could only choose 5 frames (because of COVID) added to my anxiety. In the end, I bought the first one out of the 5. The associate took her time and explained to me what I was purchasing and even walked me through it before completing the purchase. Very pleased and satisfied!!","comment":{"@type":"Comment","name":"","datePublished":"2020-08-31T15:50:31Z","text":"Awesome to hear! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Tania Sanchez"},"datePublished":"2020-08-01T13:25:58.287Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"BEST SERVICE!!!","comment":{"@type":"Comment","name":"","datePublished":"2020-08-03T20:42:49Z","text":"Great to hear! We appreciate your review and hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Luke Kruchinski"},"datePublished":"2020-07-31T22:39:01.137Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Staff was very courtesy and professional.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ben Gordon"},"datePublished":"2020-07-28T15:35:42.049Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Kate is great!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Brian McKeever"},"datePublished":"2020-07-22T21:36:09.309Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Staff was friendly and knowledgeable, made the whole process easy. Thank you!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Juliana Goncalves"},"datePublished":"2020-03-07T12:20:33.095Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jacqueline Flores"},"datePublished":"2020-02-18T15:01:42.544Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Olivia Begasse de Dhaem"},"datePublished":"2020-02-05T15:25:06.806Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Super fast professional kind service from Jacqueline Flores.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Abhijeet Bharambe"},"datePublished":"2019-12-26T15:41:04.839Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Have been going to LensCrafters for the past 6 years. Great people and amazing customer service!","comment":{"@type":"Comment","name":"","datePublished":"2019-12-30T15:34:50Z","text":"Hi Abhijeet! Thanks for your loyalty. We appreciate your positive review and look forward to serving you again."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Don Chanfrau"},"datePublished":"2019-11-26T20:51:33.244Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I bought very fashionable reading glasses from an array of options. Very friendly and knowledgeable service.","comment":{"@type":"Comment","name":"","datePublished":"2019-12-09T18:49:57Z","text":"Hi Don! Thank you for your review! We appreciate the feedback and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Anthia Toure"},"datePublished":"2019-08-10T17:01:23.943Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"I will not be coming back to purchase glasses at this store. It took almost 3 hours to get help and check out with my glasses. Upon telling the store clerk that I didn’t want a protection plan on my glasses she still tried to sneak it in for me to pay for them. I went to pick up my sunglasses today and was told previously that they need to be polarized (these are ray bans) to get a specific purple blue ombré on my lenses. When I got them today they were completely blue and not what I was promised. Three hours wasted, over $700 wasted on two pairs of glasses. Can’t wait to return EVERYTHING and go back to Warby Parker for glasses and order these ray bans on MY OWN because clearly their workers don’t know how to correctly order their customers’ glasses. I don’t suggest you getting your glasses at this place. Take your money elsewhere!","comment":{"@type":"Comment","name":"","datePublished":"2019-08-20T14:15:37.167Z","text":"Hi Anthia, thank you for your review. We are sorry to hear about your experience. We aim to consistently meet and surpass customers' expectations. Please go to bit.ly/LC-LUX so we can follow up with you directly."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Elizabeth Shrier"},"datePublished":"2019-06-10T22:44:26.727Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great selection of glasses! The staff is awesome. Ask for Patrick, he’s the best. Helped us pick glasses and gave honest opinions. He could really match the glasses to your face and helped us find an amazing pair.","comment":{"@type":"Comment","name":"","datePublished":"2019-06-19T17:14:29.658Z","text":"Hi Elizabeth! Thank you for your review. We are excited to hear Patrick was able to help make your experience at LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Mourad"},"datePublished":"2019-03-28T17:31:10.984Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"lack of honesty !!! One of the worst optical store I've ever visited.","comment":{"@type":"Comment","name":"","datePublished":"2019-04-01T18:15:32.756Z","text":"Hi Boston Green, thank you for your review. We are sorry to hear about your experience. We aim to consistently meet and surpass customers' expectations. Please go to bit.ly/LC-Support so we can follow up with you directly"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kevin Garraway"},"datePublished":"2019-03-09T02:21:09.508Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I called LensCrafters on Newbury Street and spoke to a very nice associate named Ellen. I explained to Ellen that I had previously purchased glasses but they were now in bad shape and needed to get a new pair. When I got there, Ellen was beyond accommodating. She was pleasant, patient, and more importantly, fixed my glasses. I told her that I need to get two more pair and she didn't try to up sell me but showed me two pair that were affordable and fit the bill. I'm a true believer in customer service and today I received above and beyond treatment. Thank you Ellen for a wonderful experience.","comment":{"@type":"Comment","name":"","datePublished":"2019-03-28T16:23:15.76Z","text":"Hi Kevin! Thank you so much for your review. We are excited to hear Ellen was able to help make your experience at LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kai Chen"},"datePublished":"2018-04-04T01:28:12.256Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Why would you guys try to sell me $350 lenses that had issues and a $340 scratched frame that was on display? Don't treat people like that. we do respond.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Avik Jain"},"datePublished":"2018-01-21T14:51:08.222Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"I have been a customer of Lenscrafters in Canada and the USA for 15 years. A female store market manager of Asian descent was incredibly curt and rude to my girlfriend who was inquiring about obtaining a new pair of glasses and new sets of contacts. Despite the fact that my gf had a prescription done less than a month before we walked in (from a very reputable medical facility in Doha, Qatar), this employee repeatedly asked with a smirk, \"where this place is,\" was dismissive of questions regarding price, and refused to even look at a student insurance form. She eventually (reluctantly) quoted a price of $400 dollars - not including $150 for an appointment just to get a contact prescription - even though she was presented with two perfectly valid prescriptions! I do not know if this was a racist encounter, or just a very cruel person having a bad day. Regardless, we will not be returning to this store. Better to go to a place like Kenmore Optical, where people actually seem to care, or to try out another branch of Lenscrafters.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Sean Jung"},"datePublished":"2017-12-11T04:59:03.406Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"A lady who works here was very rude and rushed the repair work for my glasses. I was not surprised when my glasses ended up being worse than before. Will make sure I never go here again.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Cog nomen"},"datePublished":"2017-12-05T07:13:41.766Z","reviewRating":{"@type":"Rating","ratingValue":"4","bestRating":"5"},"reviewBody":"Thank goodness for how well-managed this place is! Between the efficient, optician to the patient, knowledgeable staff on the floor, I was able to get a pair of reasonably-priced glasses lickety-split, after breaking my old pair just prior to a trip. They didn't carry either of the brands that make ultra-lightweight frames I can wear for prolonged periods, but since they are by small companies independent of the umbrella that includes most chains and brands, that wasn't a surprise.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Emma"},"datePublished":"2017-09-24T05:55:02.012Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"This place has the best customer service I have ever seen! I went here with my best friend during my visit to Boston 3 months ago because she needed a new pair of glasses, and the staff were incredibly sociable, genuine, and helpful. One of the staff members even cleaned my glasses for me and gave me some towelettes to bring back home, and I didn't even ask. They all clearly knew their stuff and were so informative and honest, and they weren't pushy or annoying at all. Plus my best friend loves her new glasses! I highly recommend checking this place out if you are looking for new glasses.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Mike Zhai"},"datePublished":"2016-12-04T15:44:41.16Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ed Junior"},"datePublished":"2016-11-17T22:22:21.016Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Megan Fountain"},"datePublished":"2016-08-11T13:19:40.33Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The customer service at this location is excellent. I've mostly worked with Williams, but everyone is competent and patient. They let me take a long time to pick out frames and really worked to make sure the glasses and the price worked for me. I had to go in for several adjustments in the first week, and they tried different things to make sure the glasses were comfortable.\n\nI was in the store to get my frames tightened last week and I was also so impressed when I saw Williams and Naome handle a very difficult and mildly threatening customer with SO much patience and grace. They didn't get flustered and the customer actually left wishing them a nice day.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Cinnamon Cinnamon"},"datePublished":"2016-05-29T04:42:05.662Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Tommy Vo"},"datePublished":"2015-11-17T12:31:15.683Z","reviewRating":{"@type":"Rating","ratingValue":"3","bestRating":"5"},"reviewBody":"Went here a couple times. The work seems rushed. I prefer the South shore mall location better.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Elizabeth Wood"},"datePublished":"2015-10-12T14:36:43.196Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I have had great experiences with LensCrafters for years and want to give a shout out for their excellent service and customary relations. This weekend (the long Columbus Day weekend) my glasses broke (after not having had any problems for years). I was in despair as it was Saturday and I expected everything to be closed on Sunday and Monday. Not only was LensCrafters on Newbury Street open; they repaired my glasses in an hour and a half and didn't charge me a dime. Every person i spoke to in the store was kind and courteous. The technician did a super job - i was only sorry i didn't get her name! Huge thanks to everyone.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Laurence Kenyon"},"datePublished":"2014-06-04T03:22:38.857Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I had never worn glasses in my life. Now I need them and the transition wasn't easy. The doctors, two exams, prescriptions didn't work. Gerry worked with me and worked with me until it was right. Now I can't live (or see) without them. Thank you.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Smart Guy"},"datePublished":"2014-03-12T17:39:43.802Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I just got off the phone with Adam, (his real name), and what a great experience. He was positive, enthusiastic, and really wanted to help me out.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Arthur Natella"},"datePublished":"2013-12-13T18:00:18.365Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}}]</script><script type="application/ld+json">[{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Rebecca Gilbert"},"datePublished":"2025-04-01T02:19:22.235Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Friendly, knowledgeable, super cute frame selection, and I got my glasses in an hour :) Thank you to the whole staff! I would have missed the rest of the competition without you! ( Visiting Boston and lost my glasses on vacation.)","comment":{"@type":"Comment","name":"","datePublished":"2025-04-02T01:34:55.272Z","text":"Thank you for your review! \nWe are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. \nWe hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"KK"},"datePublished":"2025-03-29T21:19:04.605Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2025-03-30T10:59:24.539Z","text":"Thank you for your review! \nWe are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. \nWe hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Raymond Lu"},"datePublished":"2025-03-29T16:41:12.175Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The customer support was great! They fixed my glasses quick and easy and was generous to change my nose pads free of charge! Highly recommend","comment":{"@type":"Comment","name":"","datePublished":"2025-03-30T04:14:33.146Z","text":"Thank you for your review! \nWe are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. \nWe hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"T"},"datePublished":"2025-03-23T22:03:28.21Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"AVOID! This place is a SCAM! I had never made an appointment or been to the store in 2025, but somehow my insurance listed a claim from this place in March 2025 for an eye exam. Are they just testing out whatever insurance information they have on file from old patients and see which one would go through???????? This is a fraud! Why are you scamming people? For people who need the eye exam every year, this is hurting people's lives!","comment":{"@type":"Comment","name":"","datePublished":"2025-03-26T15:14:19.797Z","text":"Thank you for your review. We are sorry to hear that your experience at LensCrafters did not meet your expectations. We strive to provide the best customer service in the industry. Please go to www.luxotticacustomercare.com/lenscrafters/careform so we can work to correct this issue for you."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Grace Clark"},"datePublished":"2025-03-20T18:54:47.96Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Makayla is the best she helped me adjust my glasses!! Please visit them at their awesome new location on Newbury.","comment":{"@type":"Comment","name":"","datePublished":"2025-03-21T05:19:39.059Z","text":"Thank you for your review! \nWe are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. \nWe hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"User 02"},"datePublished":"2025-03-19T19:03:49.186Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Go-to optometrist in Boston!","comment":{"@type":"Comment","name":"","datePublished":"2025-03-20T06:02:59.28Z","text":"Thank you for your review! \nWe are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. \nWe hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Autumn Powell"},"datePublished":"2025-03-14T19:50:01.975Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2025-03-15T15:45:32.94Z","text":"Thank you for your review! \nWe are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. \nWe hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Leah Barnes"},"datePublished":"2025-03-12T00:00:28.46Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Went here today to get my glasses tightened and Makayla was super helpful and I was in and out in less than 5 minutes. Will be going back again to shop around !","comment":{"@type":"Comment","name":"","datePublished":"2025-03-13T00:38:12.48Z","text":"Thank you for your review! \nWe are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. \nWe hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Les Shea"},"datePublished":"2025-02-18T22:13:57.203Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Rojae, my salesperson was superb. He was knowledgeable, friendly & quite competent. I’d give him a ten. Kudos","comment":{"@type":"Comment","name":"","datePublished":"2025-02-19T07:46:30.973Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ashton Frulla"},"datePublished":"2025-02-10T20:05:15.69Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Booked a self pay eye exam on the LensCrafters website. The site directed me to their previous location, which is no longer open. Had to walk in very cold and windy weather to the new location. Self pay prices are not listed in a transparent manner on the website and vary widely based on location. My previous LensCrafters in Manhattan cost less than this Boston location (absurd). Ultimately, when voicing these concerns in a polite way, I could sense immediate attitude from the second receptionist, so I cancelled the appt and left. Go to Warby Parker and save some money.","comment":{"@type":"Comment","name":"","datePublished":"2025-02-11T08:26:19.899Z","text":"Thank you for your review. We are sorry to hear that your experience at LensCrafters did not meet your expectations. We strive to provide the best customer service in the industry. Please go to www.luxotticacustomercare.com/lenscrafters/careform so we can work to correct this issue for you."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Wend Shawn"},"datePublished":"2025-01-18T19:42:58.061Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very comfortable and clear","comment":{"@type":"Comment","name":"","datePublished":"2025-01-19T05:54:12.292Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Sreya Banerjee"},"datePublished":"2024-12-31T16:59:01.539Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"This store is great. Very helpful staffs, a huge collection of both budget friendly and high end frames. They take a wide variety of vision plans. Highly recommend","comment":{"@type":"Comment","name":"","datePublished":"2025-01-01T05:21:20.765Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"V M"},"datePublished":"2024-12-19T18:34:23.3Z","reviewRating":{"@type":"Rating","ratingValue":"4","bestRating":"5"},"reviewBody":"You will find the nicest people ever working here. The only reason I give 4 stars and not 5 is because their frame selection is bad. Yes there are tons of options. But none of them are meant for people with strong prescriptions. LensCrafters focuses on the current trend which is large frames. I wish the ditched brands that make cheap low quality frames. They can use that space in their store for higher quality frames for strong prescriptions.","comment":{"@type":"Comment","name":"","datePublished":"2024-12-20T03:45:19.432Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"TR L (Trl)"},"datePublished":"2024-11-23T15:42:22.797Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Shannon is great , makes the experience simple and easy!","comment":{"@type":"Comment","name":"","datePublished":"2024-11-27T20:20:22.479Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Rachelle del Aguila"},"datePublished":"2024-11-12T02:17:19.559Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-11-12T20:50:49.895Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Skyler"},"datePublished":"2024-11-10T22:49:05.531Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"stephen fix my non lenscrafters glasses for free and replaced the nosepads. he also cleaned them very well and i can see too many details now","comment":{"@type":"Comment","name":"","datePublished":"2024-11-11T21:12:44.466Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Orlando Lopez"},"datePublished":"2024-10-26T14:34:16.985Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Lost my Glasses got eye exam and had my Glasses in One and a Half Hours Amazing very Proffesional","comment":{"@type":"Comment","name":"","datePublished":"2024-11-04T18:59:24.116Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Sally"},"datePublished":"2024-10-17T02:38:58.034Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I am visiting Boston from Australia and on my first day here the frame of my glasses broke. The hotel recommended LensCrafters and the lovely lady there had my glasses fixed within minutes and didn’t charge me anything. It was a great welcome to Boston for me! Thank you very much - wonderful service.","comment":{"@type":"Comment","name":"","datePublished":"2024-10-21T20:26:23.322Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Michael Cox"},"datePublished":"2024-10-14T13:05:00.898Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The customer support and service is great. Even when the store is busy I felt valued.","comment":{"@type":"Comment","name":"","datePublished":"2024-10-15T19:46:41.673Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Shihui Liu"},"datePublished":"2024-10-10T18:32:44.855Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I went by the store randomly without appointment to get my glasses repaired. Stephen welcomed me with his warm and professional service. The whole process was fast and pleasant. Five star, definitely recommended to anyone who needs help with glasses!","comment":{"@type":"Comment","name":"","datePublished":"2024-10-14T19:05:49.201Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Carmen Haas"},"datePublished":"2024-10-05T23:23:43.39Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"While we were on vacation in Boston, a screw of my glasses got lost and one of the lenses fell out. The guy at LensCrafters put it back in, replaced the screw and checked the other parts so that it won't happen with the other lens. Great and immediate service, he saved my day, and he even didn't want any payment for it. Very appreciated, I'm really thankful for the help!","comment":{"@type":"Comment","name":"","datePublished":"2024-10-11T19:20:46.584Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Erchico9004"},"datePublished":"2024-09-20T17:55:21.101Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"My glasses were broken and my insurance didn't work, but they still fixed it at no cost and provided excellent customer service","comment":{"@type":"Comment","name":"","datePublished":"2024-09-25T19:16:50.3Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Daria Pahlavan"},"datePublished":"2024-09-17T18:50:01.074Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Thank you to Stephen Tierney at the Newbury St Boston location! He was so knowledgeable, patient and helpful and in 15 min he resolved some eye glass issues that O had for several years-- had I known I would have come sooner. High praise for his expertise and awesome attitude- made my day.","comment":{"@type":"Comment","name":"","datePublished":"2024-09-24T19:13:33.501Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Willie Linton"},"datePublished":"2024-09-17T14:14:47.084Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Steve saved the day and fixed my broken glasses.. Awesome store great people.","comment":{"@type":"Comment","name":"","datePublished":"2024-09-23T19:19:21.533Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Christopher Volz"},"datePublished":"2024-09-16T17:32:02.134Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Awesome spot! Sent there to try and get a pair shades that I ruined adjusted. Thought it would be impossible but only took them 5 minutes and they’re back to feeling brand new, free too!!","comment":{"@type":"Comment","name":"","datePublished":"2024-09-20T18:59:58.59Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"sue moore"},"datePublished":"2024-09-07T20:47:07.014Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Best LensCrafters with knowledge and helpful staff","comment":{"@type":"Comment","name":"","datePublished":"2024-09-09T19:46:24.128Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Madeleine Moynihan"},"datePublished":"2024-08-08T21:47:32.955Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The employee that helped me at LensCrafters was so nice and helpful! She fixed my sunglasses perfectly and I was in and out of there in 15 minutes.","comment":{"@type":"Comment","name":"","datePublished":"2024-08-09T06:11:46.801Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Maura F"},"datePublished":"2024-08-05T15:48:42.037Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Khan at the Newbury St location in Boston was extremely helpful and knowledgeable about the products. Very professional and pleasant. The best customer service I have encountered in a very long time. Would definitely recommend.","comment":{"@type":"Comment","name":"","datePublished":"2024-08-06T02:25:24.753Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Chris"},"datePublished":"2024-07-27T17:36:23.484Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I bent a pair of glasses that I didn’t purchase here. LensCrafters fixed it so fast and for free, highly recommend them for purchases and service!","comment":{"@type":"Comment","name":"","datePublished":"2024-07-28T03:34:00.256Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Tony Zhang"},"datePublished":"2024-07-14T19:14:28.843Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The store on Newbury St in Boston and the people working here were super friendly and helpful though it was a very busy Sunday afternoon. They repaired my glasses beautifully and without charging for it, though I said I was more than happy to pay for the repair.","comment":{"@type":"Comment","name":"","datePublished":"2024-07-15T04:12:45.501Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Zainab Moghul"},"datePublished":"2024-07-09T01:19:05.128Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Highly recommend this place! The team is friendly, efficient, and truly dedicated to providing top-notch service. Called for a same day eye exam appointment and the reception was helpful with getting me in asap.\n\nDr. Mathias conducted a very thorough and professional eye exam, taking the time to explain everything clearly. She was super attentive to my care. I felt completely at ease throughout the entire process.\n\nAfter my eye exam, Makayla C. was incredibly helpful in assisting me with selecting the perfect pair of glasses. She was patient, knowledgeable, and extremely approachable to make the entire experience stress free.\n\nGreat place with honest and intelligent staff!","comment":{"@type":"Comment","name":"","datePublished":"2024-07-10T00:36:12.957Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Chenxi Ou"},"datePublished":"2024-06-29T21:02:19.776Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Walked to ask about a really minor issue about new pair of glasses that I ordered online and needs just a minor tweak that I believe can be done in a minute. But instead of even trying to take a single look at what I wanted to show, they told me that the system is separate for in-store and online purchases and that they won’t be able to help me and something about returning online that takes weeks blablabla. And after I got home and checked online, guess what? The website told me to find a in-person store location and start the return process! It seems to me that the staff that saw me didn’t want to handle anything that would not result in a sale for them.","comment":{"@type":"Comment","name":"","datePublished":"2024-06-30T06:13:56.734Z","text":"Thank you for your review. We are sorry to hear that your experience at LensCrafters did not meet your expectations. We strive to provide the best customer service in the industry. Please go to http://ms.spr.ly/6262l6vLg so we can work to correct this issue for you."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Laszlo Gardony"},"datePublished":"2024-06-29T16:30:00.981Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I was in an emergency situation: one of the lenses of my glasses fell out. I wasn't able to fix it, even though I had a tool kit for it and did succeed fixing it in the past. I went to LensCrafters on Newburry Street in Boston. One of the sales associate, Khanh fixed it in just a few minutes. I'm very grateful for her expertise and professionalism - and the speed of fixing the problem. I have a very important work event later today and it is essential to have my glasses operational. Huge thank you to Khanh!! And to LensCrafters! They help out their customers in these kind of situation free of charge on the glasses they purchased there.","comment":{"@type":"Comment","name":"","datePublished":"2024-06-30T02:42:39.476Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Miriam Flores"},"datePublished":"2024-06-29T13:55:47.124Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I went to the store (after reading so many positive reviews) because I accidentally damaged my sunglasses and was looking to fix them . Tania helped me; amazing service, very kind and knowledgeable . Definitely recommend","comment":{"@type":"Comment","name":"","datePublished":"2024-06-30T01:46:10.882Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Michael Olohan"},"datePublished":"2024-06-18T21:10:26.282Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I walked in with minor frame damage to a new pair of ray bans - Gabe swiftly repaired to what feels like brand new quality while I waited. Highly recommend this location and Gabe’s customer service!","comment":{"@type":"Comment","name":"","datePublished":"2024-06-19T05:26:46.503Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Joel Shor"},"datePublished":"2024-06-16T19:22:47.905Z","reviewRating":{"@type":"Rating","ratingValue":"2","bestRating":"5"},"reviewBody":"Really unfriendly and unhelpful customer service. There are tons of other stores that do the same thing, I'll head to one of those!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Tom Lewis"},"datePublished":"2024-06-11T17:44:36.893Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"So nice to fix my glasses.\nFriendly, competent and efficient\nVery grateful","comment":{"@type":"Comment","name":"","datePublished":"2024-06-12T06:22:50.669Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Oliver Bandte"},"datePublished":"2024-06-10T02:00:03.741Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"super friendly staff, very knowledgeable and quick service. I asked them to swap lenses between frames and they were able to do it right there.","comment":{"@type":"Comment","name":"","datePublished":"2024-06-11T00:42:38.642Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"haley huang"},"datePublished":"2024-06-06T19:35:50.363Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"This place is extremely unprofessional. I had a check-up for my contact lenses. The doctor didn't enter my prescription into the system and wasted my time. I strongly recommend avoiding this place.","comment":{"@type":"Comment","name":"","datePublished":"2024-06-07T04:15:27.157Z","text":"Thank you for your review. We are sorry to hear that your experience at LensCrafters did not meet your expectations. We strive to provide the best customer service in the industry. Please go to http://ms.spr.ly/6264YUCy4 so we can work to correct this issue for you."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Otto Carroll"},"datePublished":"2024-05-23T13:09:01.508Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very friendly and professional staff!","comment":{"@type":"Comment","name":"","datePublished":"2024-05-24T01:23:37.205Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Caitlyn DeMarco"},"datePublished":"2024-05-18T15:06:38.499Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The lovely front desk ladies replaced a missing screw for no charge","comment":{"@type":"Comment","name":"","datePublished":"2024-05-19T01:46:07.781Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Samir Abou-Nassif"},"datePublished":"2024-04-29T00:08:24.064Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Excellent service and very good deals and discounts","comment":{"@type":"Comment","name":"","datePublished":"2024-04-30T02:11:28.114Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Neeta Ruhela"},"datePublished":"2024-04-28T17:41:41.711Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-04-29T02:46:51.061Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ruzanna Harutyunyan"},"datePublished":"2024-04-25T20:00:49.444Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Es ha is the best!","comment":{"@type":"Comment","name":"","datePublished":"2024-04-26T04:24:27.153Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Alanna Backx"},"datePublished":"2024-04-18T23:03:01.779Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-04-19T06:49:19.278Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Maria Hannaford"},"datePublished":"2024-03-09T00:24:17.795Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"It was a pleasure shopping fir my glasses. The young man Stephen was such a great help with saving Mr money on my new glasses.","comment":{"@type":"Comment","name":"","datePublished":"2024-03-09T08:25:13.696Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Zara Irizarry"},"datePublished":"2024-03-07T15:42:57.65Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-03-08T02:49:21.008Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Gabrielius Laucys"},"datePublished":"2024-03-06T18:25:11.867Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Really easy and pleasant experience, thanks guys!","comment":{"@type":"Comment","name":"","datePublished":"2024-03-07T03:46:53.904Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ilvin Rivera"},"datePublished":"2024-02-16T23:25:56.518Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The staff are friendly and welcoming!!! Thank you!!!! Wineska is very knowledgeable!","comment":{"@type":"Comment","name":"","datePublished":"2024-02-17T02:14:43.075Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Andy Jeffery"},"datePublished":"2024-01-31T21:53:38.331Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-03-05T19:54:29.378Z","text":"Thank you for your review. Our associates are some of the best around and we are always happy to hear our customers feel the same! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Revere Raja"},"datePublished":"2023-12-14T22:52:19.268Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Gigi was nice fixed my glasses today and gave me good information. Thank you😀","comment":{"@type":"Comment","name":"","datePublished":"2023-12-15T02:52:25.305Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Tom McCormick"},"datePublished":"2023-12-10T23:30:03.71Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Sunday afternoon and short on time walked into the Newbury Street Boston location to get a minor repair and replace a set of lost glasses. Entire process was seamless, professional, efficient. The technician was extremely knowledgeable and walked me through all the pricing variation so I could understand them. (not easy). Excellent experience.","comment":{"@type":"Comment","name":"","datePublished":"2023-12-11T16:26:11.596Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kree McCormick"},"datePublished":"2023-12-08T18:11:23.933Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Helped me fix my glasses when I couldn't go to my usual place","comment":{"@type":"Comment","name":"","datePublished":"2023-12-09T06:05:08.403Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Liliia Lototska"},"datePublished":"2023-12-01T06:07:39.5Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Makayla provided excellent customer, I like this store a lot!","comment":{"@type":"Comment","name":"","datePublished":"2023-12-02T08:09:29.402Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Gloria Sanon"},"datePublished":"2023-11-25T07:19:28.416Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"At the Newbury location I found the best frame for me. Im so glad i came to this location. And everyone was very helpful in the entire process.","comment":{"@type":"Comment","name":"","datePublished":"2023-11-26T09:59:03.898Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Zeynep Beliz Oktay"},"datePublished":"2023-11-13T18:46:11.394Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very helpful people in this store :)","comment":{"@type":"Comment","name":"","datePublished":"2023-11-14T04:44:55.204Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Monica Herrera"},"datePublished":"2023-11-07T00:49:22.447Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Mutong Zhou"},"datePublished":"2023-11-04T16:34:01.827Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Worst doctor ever. I asked for a cheaper lens, then the doctor start to mock me saying she does not know the prices and cheap lenses are bad for your eyes. Then she did not even do my exam carefully to check for my proscriptions. When I ask how to put on the contact lenses correctly my, she just said the side that looks like a bowl. Both sides does, that is not the correct way to distinguish between the two.","comment":{"@type":"Comment","name":"","datePublished":"2023-11-06T17:13:55.888Z","text":"Thank you for your review. We are sorry to hear your experience at LensCrafters did not meet your expectations. We strive to train our associates to be the best in the marketplace. Please go to http://ms.spr.ly/6263976dv so we can follow up and redirect your concern to appropriate person. "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Earl Stephen"},"datePublished":"2023-10-29T17:11:10.821Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great customer service.","comment":{"@type":"Comment","name":"","datePublished":"2023-11-01T18:03:26.035Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Keith H"},"datePublished":"2023-09-21T21:12:56.478Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Makayla took the time to help me select a frame and lens that would best support my vision. She was very professional as well as an excellent saleswoman! Thank you Makayla!","comment":{"@type":"Comment","name":"","datePublished":"2023-09-22T21:05:33.467Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Nadav Manor"},"datePublished":"2023-09-21T16:46:49.234Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Amazing variety and quality. welcoming and helping staff from the first step in the shop","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Maya Goldschmidt"},"datePublished":"2023-09-21T16:45:24.215Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Fixed our glasses for no cost. Super nice and friendly. Highly recommended!!!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Raja-Elie Abdulnour"},"datePublished":"2023-09-17T20:29:06.841Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2023-09-28T22:54:51.812Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ken Naeh"},"datePublished":"2023-09-17T19:59:44.787Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"While traveling, I lost a cushion for my ran bans. Walked into the Newbury street Lens Crafters. Was met by Gabe who was glad to replace both cushions on my glasses and clean them for me - free of charge. Great service here!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Alejandro Arimany"},"datePublished":"2023-09-15T21:29:41.33Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2023-09-16T00:13:06.32Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Santiago Quintero"},"datePublished":"2023-09-06T17:02:15.329Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great service!","comment":{"@type":"Comment","name":"","datePublished":"2023-09-06T17:38:46.784Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Adalgisa Melenciano"},"datePublished":"2023-08-28T06:26:56.762Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2023-08-29T01:10:38.466Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"jacqueline maushart"},"datePublished":"2023-08-15T21:15:16.662Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Tania in newbury st Boston is amazing ! She fixed my glasses quickly ! Great service and polite!","comment":{"@type":"Comment","name":"","datePublished":"2023-08-16T20:52:20Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"bill eitze"},"datePublished":"2023-08-03T17:31:04.276Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Incredibly helpful staff. I had a simply repair for a lost screw. It took less time than I expected and the lady refused to let me pay for it or leave a tip. Truly five star service!","comment":{"@type":"Comment","name":"","datePublished":"2023-08-04T00:44:43.839Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Hannah Brooks"},"datePublished":"2023-08-02T15:53:31.765Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Tania, the Lab Manager, offered very professional customer service!! I appreciate her assistance in helping choose a pretty pair of glasses!!!!","comment":{"@type":"Comment","name":"","datePublished":"2023-08-02T16:37:23.073Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kathryn"},"datePublished":"2023-07-30T20:44:53.578Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2023-07-31T23:47:47.527Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"emma leyden"},"datePublished":"2023-07-30T20:24:18.885Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Amazing service. Staff are friendly and will serve you instantly. They fixed my broken glasses for free and also offered to clean my sunglasses to for free! Would recommend to anyone :)","comment":{"@type":"Comment","name":"","datePublished":"2023-08-01T00:43:17.146Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"megan lucks"},"datePublished":"2023-07-30T18:11:59.291Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I came into Lens Crafters as I was passing by the store, and realized it would be a good time to adjust my glasses. I received help right away, and I finally have properly fitted glasses.","comment":{"@type":"Comment","name":"","datePublished":"2023-08-01T00:38:14.405Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! \n\n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Allie Cheng"},"datePublished":"2023-07-30T17:38:33.05Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Came in with a pair of wooden sunglasses, and Kaelin was able to help me adjust them for no charge! Now they fit great!","comment":{"@type":"Comment","name":"","datePublished":"2023-08-01T00:22:02.416Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Alex Y"},"datePublished":"2023-07-30T17:38:20.311Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Kaelin is nice!","comment":{"@type":"Comment","name":"","datePublished":"2023-08-01T14:46:26.601Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"S C"},"datePublished":"2023-07-27T15:52:22.044Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"I would recommend any other store or just shop online. You will find a much more reasonable price with better service. I decided to return their glasses due to the bad quality of the lenses. It took almost two weeks, but I still didn't receive my refund.","comment":{"@type":"Comment","name":"","datePublished":"2023-07-27T16:05:29.467Z","text":"Luxottica Customer CareThank you for your review. We are sorry to hear your experience at LensCrafters did not meet your expectations. We strive to meet all of our customer needs. Please go to http://ms.spr.ly/626096SF4 to follow up so we can redirect your concern to the appropriate person. \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Layan Dasan"},"datePublished":"2023-07-22T19:32:42.475Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"They were so kind today and helpful, fixed my glasses in literally 2 minutes !","comment":{"@type":"Comment","name":"","datePublished":"2023-07-22T20:07:54Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"kelly weatherby"},"datePublished":"2023-07-07T00:41:16.115Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2023-07-19T01:59:01Z","text":"Thank you for your review! We look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Edgar Tejada"},"datePublished":"2023-06-27T19:59:22.36Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I got the best help! from T","comment":{"@type":"Comment","name":"","datePublished":"2023-06-28T22:53:59Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Nina Olsen"},"datePublished":"2023-06-14T13:16:40.765Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The entire LensCrafters team on Newbury street is more than attentive and friendly. I haven’t bought a new pair of glasses in a few years, and they made the experience stress free with their vast selection. Thanks again :)","comment":{"@type":"Comment","name":"","datePublished":"2023-06-14T14:04:46Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Elaine Kuo"},"datePublished":"2023-06-12T00:08:31.157Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great service","comment":{"@type":"Comment","name":"","datePublished":"2023-06-16T16:46:34Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Fredrik Holmstedt"},"datePublished":"2023-05-26T20:37:52.675Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great service. Fast and efficient.","comment":{"@type":"Comment","name":"","datePublished":"2023-06-02T19:02:54Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Outlandish Marine"},"datePublished":"2023-05-25T17:13:57.337Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I got in first thing in the morning, they had my eye exam done in about 30 minutes and then I was on to choosing new glasses, which I am picking up the very next day. Awesome service, very professional. Great place to get your eye exam and glassed all in one!","comment":{"@type":"Comment","name":"","datePublished":"2023-06-02T21:26:42Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Luis Fernando Gervasio"},"datePublished":"2023-05-23T19:57:51.824Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"You did great!!! Last Sunday, I arrived 2min after the store was closed and, the manager kindly opened the door for me to check some Frames. I really appreciate that extraordinary service!!! I was so impressed when she allowed me to come in, that I returned on Tuesday to get my glasses. You guys know what costumer service means!!! I want to give 5 stars but you deserve 10 instead…","comment":{"@type":"Comment","name":"","datePublished":"2023-06-05T21:14:25Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kwa Yung"},"datePublished":"2023-05-04T22:45:59.073Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Everyone is super friendly and accommodating!","comment":{"@type":"Comment","name":"","datePublished":"2023-06-12T18:03:13Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"N G"},"datePublished":"2023-04-26T01:36:38.99Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Manager and opticians at the Newbury Street are always very helpful and knowledgeable. Very friendly.","comment":{"@type":"Comment","name":"","datePublished":"2023-06-07T20:21:43Z","text":"Thank you for your feedback! We are happy to hear about your positive experience and look forward to serving you! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Matthew Kravec"},"datePublished":"2023-04-15T21:15:18.555Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Came in with broken glasses, the team quickly reattached the glasses free of charge. Great service","comment":{"@type":"Comment","name":"","datePublished":"2023-04-21T14:00:55Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Bill Shander"},"datePublished":"2023-04-14T15:11:46.353Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Super friendly and helpful staff. They warmly welcomed me coming in the door, helped me right away, and were really generous with their time and attention.","comment":{"@type":"Comment","name":"","datePublished":"2023-04-19T15:13:05Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Carl Thorpe (Stevo)"},"datePublished":"2023-04-11T13:03:00.035Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Outstanding Service! Highly professional Staff! This is the place for your Eyewear!!!","comment":{"@type":"Comment","name":"","datePublished":"2023-04-14T18:58:16Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!\n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Cody Harrison"},"datePublished":"2023-04-07T16:56:26.024Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Steve did a great job assisting with finding my first pair of glasses. He walked me through on lenses and made it very easy to understand. I found the perfect pair! Thank you","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Carle Thorpe"},"datePublished":"2023-04-05T16:36:08.982Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great experience highly recommend!!!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"shuyan dong"},"datePublished":"2023-03-29T21:39:47.185Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2023-04-04T16:52:10Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Melissa Yanagi"},"datePublished":"2023-03-29T15:54:32.686Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"So grateful for a quick sunglasses fix! Thank you!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Sparticus Nguyen"},"datePublished":"2023-03-18T19:05:39.312Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Makayla was so helpful in repositioning my glasses for me, free of charge! I was so distraught because I broke my main character seeing glasses and had to resort to my backup glasses (the ones being repositioned). And I peaked they accept AfterPay & Klarna as payments. Might return to break down the costs of getting my eye exam and prescription embedded into my sunglasses 😎🤓","comment":{"@type":"Comment","name":"","datePublished":"2023-03-24T19:04:20Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Thomas Gormally"},"datePublished":"2023-02-18T15:19:53.268Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very friendly and accommodating. Hardly had to wait. Thank you for reattach in my sunglass arm back on.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Eddy Ye"},"datePublished":"2023-02-04T20:11:22.819Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great customer service. Fixed glasses without charge.","comment":{"@type":"Comment","name":"","datePublished":"2023-02-10T15:44:33.265Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Chan Mya"},"datePublished":"2023-01-31T17:32:17.021Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Wonderful service! Very nice","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Bianka Charity-Parker"},"datePublished":"2023-01-29T20:39:57.385Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2023-02-03T21:51:15Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ilse Van Rooyen"},"datePublished":"2023-01-28T15:28:33.93Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"For background, this was my first time seeing an optometrist and going through the process of buying new glasses in the USA. The person at the front desk and the doctor were courteous, gave me feedback as the exam was taking place, and answered all my questions. After the exam, I made my way to the store on the first floor. As soon as I stepped into the store, Rojae asked if I needed any help. He answered all my questions in a friendly and professional manner (and I had many!). Everyone in the store was friendly, helpful, and knowledgeable. I had a wonderful experience and definitely recommend Rojae and this LensCrafters!","comment":{"@type":"Comment","name":"","datePublished":"2023-01-30T13:58:06Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"yding"},"datePublished":"2023-01-22T21:29:46.554Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I was traveling in Boston and my eyeglasses was out of position. I walked in and asked if someone can help me with it. Makayla welcomed me without hesitation. She was very patient to adjust it several times until finding the right position. It was surprisingly free of charge even though my glasses are not from their store. Really great service!","comment":{"@type":"Comment","name":"","datePublished":"2023-01-24T15:45:01Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Anxhela Becolli"},"datePublished":"2023-01-05T15:21:13.742Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great service! Listened to what I wanted and didn't. Didn't push a product I clarified I had no need for. Kindly helped me pick a frame when I was deciding between 2 options. Shannon was very helpful even though it was the end of the day and I'm sure everyone was tired. Great customer service goes a long way. I'd recommend stopping by if you need a new prescription.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Castiel H"},"datePublished":"2022-11-30T13:38:02.783Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-11-30T20:41:11.385Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!\n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ben Cornish"},"datePublished":"2022-11-09T15:30:44.623Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Suson Maharjan"},"datePublished":"2022-11-01T02:46:38.665Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-11-04T17:26:41.001Z","text":"Thank you for your review! We look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Nandan Padmanabha"},"datePublished":"2022-10-30T20:34:43.911Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-11-03T18:31:29Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Howard Galligan"},"datePublished":"2022-10-22T20:40:28.827Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Outstanding service!!!","comment":{"@type":"Comment","name":"","datePublished":"2022-10-26T17:56:22Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Benjamin Chen (Kenshin Maybe)"},"datePublished":"2022-10-20T20:58:59.733Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Adjusted my glasses. Great service, very knowledgeable","comment":{"@type":"Comment","name":"","datePublished":"2022-10-25T14:32:34Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jarette Sampson"},"datePublished":"2022-10-16T17:13:04.396Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Did an outstanding job fixing my sons glasses.","comment":{"@type":"Comment","name":"","datePublished":"2022-10-20T14:40:24Z","text":"Thank you for your review! We look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kenneth"},"datePublished":"2022-10-15T20:07:20.111Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great service!!","comment":{"@type":"Comment","name":"","datePublished":"2022-10-19T17:57:13Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!\n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Tamira"},"datePublished":"2022-10-13T20:58:23.92Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"My glasses broke yesterday and I was scrambling. After checking reviews, I called here and made a next day appointment. My eye exam took 10 minutes or so, they took my insurance, and my new glasses were ready in an hour. Everyone was extremely kind and attentive, answering questions and being helpful. I love my new glasses, and I love this store. Thank you again, and I'll see you in January for sunglasses!","comment":{"@type":"Comment","name":"","datePublished":"2022-10-17T20:19:37.704Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Anna Carson"},"datePublished":"2022-10-08T17:36:26.281Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-10-13T17:23:45Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Caroline DeLuca's Market"},"datePublished":"2022-09-30T17:39:26.399Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The professional who helped me choose my glasses did an amazing job. I couldn't be happier with how quickly she identified the best style for my face shape, and she found a number of options for me to choose from. I can't wait for my glasses to come in!","comment":{"@type":"Comment","name":"","datePublished":"2022-10-05T19:28:56Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Wei Bing Lin"},"datePublished":"2022-09-28T18:58:25.411Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"excellent service！definitely","comment":{"@type":"Comment","name":"","datePublished":"2022-09-29T18:07:56Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"鄒達楷"},"datePublished":"2022-09-24T19:23:57.588Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Their service is amazing","comment":{"@type":"Comment","name":"","datePublished":"2022-09-30T15:16:07Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"David Barsoum"},"datePublished":"2022-09-24T18:59:16.19Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great service. Asked them to replace a broken piece in my glasses and they did it gladly and free of charge. 100% would recommend","comment":{"@type":"Comment","name":"","datePublished":"2022-09-30T14:57:53Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Joanna Ross Alpert"},"datePublished":"2022-09-24T14:37:16.979Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Stopped in for a quick adjustment and the team was quick and helpful and fixed my glasses for no charge. Great service.","comment":{"@type":"Comment","name":"","datePublished":"2022-09-29T19:06:48Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"ShipYardMaster60"},"datePublished":"2022-09-20T09:04:35.452Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Horrible customer service! 9/19/22. Had a 9:20 am eye exam. Staff strolled in at 9:17 am. How is this acceptable? Once the young lady at the reception desk got her computer turned on and and she finished her McDonald’s breakfast she was ready for the two patient standing in front of her. At 9:22 I was asked to fill out a clipboard full of paperwork. There was no way I was getting into the exam chair before 945 or 950 at this point. I don’t have time for this I don’t imagine many people do. Your staff is rude and lazy in my opinion. I was a long time customer bought many eyeglasses from you and sunglasses but there are too many other places to pick in Boston so goodbye. I managed to be there on time your staff should not be strolling in three minutes before a scheduled patient that is what set me off and made me decide to walk out. Completely unacceptable you’re running a medical practice well sort of it’s just eye exams not like a real doctors office. Is decent help really that hard to find? Apparently so. I will also be sending a copy of this to your parent company.","comment":{"@type":"Comment","name":"","datePublished":"2022-09-20T14:49:19.077Z","text":"Thank you for your review. We are sorry to hear that your experience at LensCrafters did not meet your expectations. We strive to deliver the best service in the industry. Please go to https://www.luxotticacustomercare.com/lenscrafters to follow up so we can work to correct this issue."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Mia Mologousis"},"datePublished":"2022-09-17T16:56:54.389Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"This location is amazing! They are always willing to help me adjust sunglasses, even when I haven’t purchased them at Lenscrafters. Really appreciate their service and makes me want to buy all of my glasses here!","comment":{"@type":"Comment","name":"","datePublished":"2022-09-20T13:51:07Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"JJ Fury"},"datePublished":"2022-09-15T15:07:32.368Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Sayma was incredibly nice and helpful and did a great job!!","comment":{"@type":"Comment","name":"","datePublished":"2022-09-19T20:34:49Z","text":"Hi! Thank you so much for your review. We are excited to hear Sayma was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Elizabeth Reidy"},"datePublished":"2022-09-11T20:24:51.951Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Highly recommend you go see Shannon and her staff! They are amazing and so helpful. Will be back to pick out new shades!","comment":{"@type":"Comment","name":"","datePublished":"2022-09-16T15:04:04Z","text":"Thank you for your review. Our associates are some of the best around and we are always happy to hear our customers feel the same!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ian Young"},"datePublished":"2022-09-10T20:42:30.289Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Khanh was amazing!!! Took care of my Cartier glasses in 10 minutes, incredibly knowledgable, and super friendly. I love this LensCrafters and can’t wait to come back.","comment":{"@type":"Comment","name":"","datePublished":"2022-09-15T16:47:54Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Amani Nimer"},"datePublished":"2022-09-05T19:24:28.375Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-09-06T19:04:24Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Renee Bruell"},"datePublished":"2022-09-04T18:50:03.393Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I went here to get my glasses fixed and everyone was really kind and helpful. They got them fixed about 30 min after I dropped them off, and the service was completely free. I absolutely recommend this place","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Rosilene Silva"},"datePublished":"2022-09-04T16:59:09.069Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Shannon was wonderful person helping me in everything","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Bill Texter"},"datePublished":"2022-09-03T13:49:57.662Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Went in for an emergency repair and got one for free and they were super friendly!!!","comment":{"@type":"Comment","name":"","datePublished":"2022-09-08T20:44:23Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Satiene Fortenbach"},"datePublished":"2022-09-02T19:48:29.93Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"It was all very helpful! The woman Jackie (it might have been spelled another way) made it very easy and simple for me!","comment":{"@type":"Comment","name":"","datePublished":"2022-09-07T20:20:46Z","text":"Hi! Thank you so much for your review. We are excited to hear Jackie was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Mia Rael"},"datePublished":"2022-08-29T18:03:25.25Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"listen, i didn’t buy these glasses here. we were walking on newbury, blazing hot when we decided to adjust our glasses. stephen and rojae took the best care of us. put up with our particular adjustments without complaint. It was some of the best service I have ever received. Now I can use my favorite pair of glasses without getting a headache.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Bryce"},"datePublished":"2022-08-27T17:05:03.521Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I stopped by to get my glasses adjusted and they were very patient with me. Walked out with everything nice and even!","comment":{"@type":"Comment","name":"","datePublished":"2022-09-02T17:30:35Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Angel Myers"},"datePublished":"2022-07-31T17:55:27.544Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Nice place. Helpful. Convenient.","comment":{"@type":"Comment","name":"","datePublished":"2022-08-01T19:43:09Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Josue Llamas Rodriguez"},"datePublished":"2022-07-31T17:35:03.581Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"They helped me by tightening my frames, and the service was great!","comment":{"@type":"Comment","name":"","datePublished":"2022-08-01T20:47:50Z","text":"Hi! Thank you so much for your positive review. We are happy we could help with your vision needs and look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Benhur Goncalves"},"datePublished":"2022-07-29T19:01:12.552Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Wonderful customer service! The staff was extremely knowledgeable, friendly and patient. They went above and beyond in helping me in finding frames that best fit me.\nThe store also has a wide variety of frames from different brands to choose from. I would definitely recommend to a friend and will be going back for my next pair!","comment":{"@type":"Comment","name":"","datePublished":"2022-08-01T14:51:35Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"April Wilson"},"datePublished":"2022-07-29T12:22:36.275Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Love this location! Highly professional and efficient. I called and requested a particular frame for my daughter and was educated on frame measurements. Shannon was a tremendous help! She helped me find and order the perfect frames for my daughter! I will only order from here for now on!","comment":{"@type":"Comment","name":"","datePublished":"2022-07-29T19:53:28.051Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Hoang-An Ngoc Nguyen"},"datePublished":"2022-07-26T17:17:45.163Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"We were out of town when our son’s glasses was broken. Staff at Lens Crafter was super nice to fix the glasses for free. Thank you! You guys were very professional.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Toni Parisi"},"datePublished":"2022-07-15T23:25:30.637Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I like this location alot and found the selection great and the environment comfortable to browse in.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Rob Hardy"},"datePublished":"2022-07-08T14:49:43.116Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-07-11T14:47:26Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Cheryl Meyerson"},"datePublished":"2022-07-05T18:18:51.706Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-07-06T20:53:58Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Norris Hollis"},"datePublished":"2022-07-02T18:51:00.239Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-07-07T16:16:10Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Laurie Sahn"},"datePublished":"2022-07-01T21:06:53.587Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"They are so helpful and friendly, especially at the Newbury Street store in Boston! The Optician there really took care of us.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Leonardo Torres"},"datePublished":"2022-06-01T13:54:39.317Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ehsan Shabahang"},"datePublished":"2022-05-27T16:02:33.536Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Terrible service; the seller told me that you could only buy display items, and if you want just to order the frame online, it is a 4-week wait. Horrible customer support, awful service, and extremely horrible employees that only tell you lies to sell their products.","comment":{"@type":"Comment","name":"","datePublished":"2022-05-31T20:31:41Z","text":"Thank you for your review. We are sorry to hear your experience at LensCrafters did not meet your expectations. We strive to meet all of our customer needs. Please go to https://www.luxotticacustomercare.com/lenscrafters to follow up so we can redirect your concern to the appropriate person."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Luis Rodriguez"},"datePublished":"2022-05-20T21:37:31.755Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Needed help ordering a pair of prescription sunglasses. Khanh was super helpful. Top of the line service.\n\nShe also adjusted my regular glasses and cleaned them for me.\n\nWill be back soon!","comment":{"@type":"Comment","name":"","datePublished":"2022-05-23T13:22:42Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kejia Lu"},"datePublished":"2022-05-20T18:53:24.433Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Alex Kolbin"},"datePublished":"2022-05-13T17:55:14.982Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-05-16T18:52:18Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Megan Hoang"},"datePublished":"2022-05-04T21:53:55.322Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-05-06T13:42:46Z","text":"Great to hear! We appreciate your review and hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Yessiomara Torres"},"datePublished":"2022-04-28T18:51:48.595Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-05-04T18:16:48.859Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jack Dias"},"datePublished":"2022-04-10T16:13:06.387Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"ash michelle"},"datePublished":"2022-04-08T20:06:23.511Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Alex Cassesso"},"datePublished":"2022-04-06T12:48:21.176Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Evelyn Abdulla"},"datePublished":"2022-04-05T19:19:05.453Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Cheryl Isabelle-Alper"},"datePublished":"2022-03-25T19:45:07.996Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-03-30T17:43:05Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Bibek Dey"},"datePublished":"2022-03-22T17:40:03.478Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-03-28T20:25:37Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kamalini Deepika Tillekeratne"},"datePublished":"2022-03-16T15:42:45.984Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very helpful staff","comment":{"@type":"Comment","name":"","datePublished":"2022-03-21T18:23:18.317Z","text":"Thank you for your review. Our associates are some of the best around and we are always happy to hear our customers feel the same!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Alex Kessler"},"datePublished":"2022-03-14T17:12:24.237Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kavita Rao"},"datePublished":"2022-03-08T12:49:54.169Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-03-11T17:49:00Z","text":"Great to hear! We appreciate your review and hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kenidi K Barry"},"datePublished":"2022-03-06T20:20:00.379Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-03-11T21:09:03Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Eungjoo Lee"},"datePublished":"2022-03-06T17:22:35.576Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-03-11T16:13:29.382Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Eman A."},"datePublished":"2022-03-01T00:50:51.681Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Outstanding service, highly professional staff. My place to go for sunglasses or eyeglasses.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Miles Cianismith"},"datePublished":"2022-02-24T19:04:08.592Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"This is an awesome place! I was walking on Newbury Street in Boston, and my glasses broke. Desperate and unable to see, I walked into Lens Craft, where one of their many helpful workers was able to quickly repair them in a matter of seconds at no charge. Thank you Lens Craft! Love you guys!","comment":{"@type":"Comment","name":"","datePublished":"2022-03-01T20:44:11Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Nina Tognazzini"},"datePublished":"2022-02-19T20:33:28.798Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-02-25T16:31:58Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Eric Green"},"datePublished":"2022-02-18T16:49:32.587Z","reviewRating":{"@type":"Rating","ratingValue":"2","bestRating":"5"},"reviewBody":"I went to get my glasses readjusted and the optician didn't remove the lenses before bending the frame. It caused a stress fracture (microcracks) in one lens. Now my vision is blurry and I need to buy a new lens.\n\nI really appreciate that they offer the complimentary service to get your frames readjusted. I've happily used this service several times before. But I'm disappointed with this amateur job. Removing the lenses first should be 101-level stuff.","comment":{"@type":"Comment","name":"","datePublished":"2022-02-21T14:49:57Z","text":"Thank you for your review. We are sorry to hear your experience at LensCrafters did not meet your expectations. We strive to meet all of our customer needs. Please go to https://www.luxotticacustomercare.com/lenscrafters to follow up so we can redirect your concern to the appropriate person."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"an sk"},"datePublished":"2022-02-17T21:53:58.405Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Cathe Nunes"},"datePublished":"2022-02-17T20:48:50.635Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"They are so helpful! They fixed my sunglasses when the screw fell out and I didn’t even buy them there!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Gabrielle Baptista"},"datePublished":"2022-02-11T01:39:46.199Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-02-11T15:34:56Z","text":"Great to hear! We appreciate your review and hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"FEDERICO BANUELOS F"},"datePublished":"2022-01-31T21:25:26.364Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Julia Sprung"},"datePublished":"2022-01-31T17:20:43.577Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"amazing! fixed my glasses and were SO NICE!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Phili Bonyo"},"datePublished":"2022-01-31T14:06:09.336Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great customer service! Was able to get my daughter her first pair of glasses crafted same day!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Rojae Rowe"},"datePublished":"2022-01-23T04:39:49.575Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Khanh was a great help, very efficient.","comment":{"@type":"Comment","name":"","datePublished":"2022-01-24T16:39:33Z","text":"Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Diana"},"datePublished":"2022-01-18T22:26:02.483Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great experience! Great service! Glasses came in no time!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Magnus Aske"},"datePublished":"2022-01-02T17:16:05.212Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-01-06T19:36:16Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"molin liu"},"datePublished":"2022-01-02T05:05:46.09Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very professional staff. Recommend.","comment":{"@type":"Comment","name":"","datePublished":"2022-01-06T19:13:28Z","text":"Thank you for your review, all of our associates work diligently to provide a great experience! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kayla Harrity"},"datePublished":"2021-12-29T19:03:52.825Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"great customer service, easy & pleasant!","comment":{"@type":"Comment","name":"","datePublished":"2022-01-03T20:50:32Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ricky Doo"},"datePublished":"2021-12-21T22:02:37.986Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Staff at this store is very friendly they all greeted me upon entering & were very helpful with a much needed cleaning of my glasses even though I bought them at a Lens Crafter in California. My only regret is not getting the lady’s name that help me do I can give her credit for the great job she did, left them looking like new! Thank You!!!","comment":{"@type":"Comment","name":"","datePublished":"2021-12-22T14:23:36Z","text":"Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"ZIANG PAN"},"datePublished":"2021-12-17T19:23:29.319Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-12-22T15:52:35Z","text":"Thank you for your review, all of our associates work diligently to provide a great experience! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Korey Jones"},"datePublished":"2021-12-13T14:46:01.878Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Samma is amazing super friendly, kind, and they worked with my budget during a unexpected emergency. Highly recommend for great service and speed.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Tanya Valente"},"datePublished":"2021-12-12T20:06:07.286Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great service khanh was the sales lead and she was very helpful","comment":{"@type":"Comment","name":"","datePublished":"2021-12-13T20:19:03Z","text":"Hi! Thank you so much for your review. We are excited to hear Khanh was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Lane"},"datePublished":"2021-12-12T19:52:19.485Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"great service!!","comment":{"@type":"Comment","name":"","datePublished":"2021-12-13T20:44:41.303Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Burcu O"},"datePublished":"2021-12-09T14:56:46.464Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"I visited the doctor's office, and they ordered contact lenses for me to try one month ago. They said that \"we will call you within two weeks\". It has been a month and nobody called me from the office. When I called them back, they said there is a line and you have to wait 10 minutes in the line. Why do I have to wait 10 minutes in line? You take my number and call me back when you are available. I'm not going there anymore. TIME and money consuming, also bad customer service.\nThe last issue, they put the wrong home address on their system. That's why I could not receive my credit card and could not make a payment. I had to call synchrony to claim a file that I did not receive my card, and they sent me the new one. Time and Money consuming.","comment":{"@type":"Comment","name":"","datePublished":"2021-12-10T14:02:15.471Z","text":"Hi there, thank you for your review. We are disappointed to hear about your experience. We strive to provide the best glasses and customer service in the industry. Please go to https://www.luxotticacustomercare.com/lenscrafters so we can resolve this issue."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Benjamin Byun"},"datePublished":"2021-12-06T12:32:43.949Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great store, large inventory, excellent staff.\nEveryone I asked for help was so accommodating to my questions and concerns. They take great care to personalize your experience. I've been waiting for a shipment of glasses to come in, and Khanh, who has been there each time I visited, made sure to address all my needs. Highly recommended!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Superhero Central"},"datePublished":"2021-12-01T17:13:33.912Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Marlee Glassberg"},"datePublished":"2021-11-28T18:58:03.965Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"super helpful, really nice. great customer service!!","comment":{"@type":"Comment","name":"","datePublished":"2021-11-30T16:30:13Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Andrew Sidney"},"datePublished":"2021-11-22T21:32:24.079Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Dean Correa"},"datePublished":"2021-11-19T06:52:39.651Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I really thought this shop was the best experience I have had buying glasses ever. I am pretty skeptical frankly and this shop got me in for an eye appointment quickly and had my order ready next day for glasses.\nThen I had ordered the wrong type lenses and they exchanged them for free, I considered it my mistake.\nWhen buying the frames there was zero pressure from anyone.\nEveryone working there was very very nice and professional, on top of it the best prices. I bought some nice sunglasses as well.\nReally the best experience ever","comment":{"@type":"Comment","name":"","datePublished":"2021-11-24T17:00:49Z","text":"Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Darryl Simon"},"datePublished":"2021-11-14T17:32:29.838Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-11-19T15:31:52Z","text":"Thank you for your review, all of our associates work diligently to provide a great experience! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Rj R"},"datePublished":"2021-11-13T20:05:59.873Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great store! The associates were very well informed. Jackie helped fixed my glasses that were bent out of proportion and gave them the best cleaning they have had in months.","comment":{"@type":"Comment","name":"","datePublished":"2021-11-18T18:07:38Z","text":"Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jackie Flores"},"datePublished":"2021-11-13T14:10:20.636Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Thank you Newbury for saving the day! I left my glasses behind and I’m in Boston for the next couple of days. Everyone was amazing!","comment":{"@type":"Comment","name":"","datePublished":"2021-11-17T20:29:26Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Tyree Davis"},"datePublished":"2021-10-31T17:34:39.23Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"My salesperson was Khanh and she was extremely informative, knowledgable, and super nice. Highly recommend visiting her if you're getting eyeglasses or sunglasses :)","comment":{"@type":"Comment","name":"","datePublished":"2021-11-01T18:58:04Z","text":"Hi! Thank you so much for your review. We are excited to hear Khanh was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Nalini Gunawardena"},"datePublished":"2021-10-22T14:28:59.168Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great service for a rush order, staff was super friendly and accommodating! Thanks!","comment":{"@type":"Comment","name":"","datePublished":"2021-10-27T17:31:43Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Fabio Grillo"},"datePublished":"2021-10-19T23:55:34.858Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Shop really well organized with plenty of choices for your eyes.","comment":{"@type":"Comment","name":"","datePublished":"2021-10-22T15:37:01Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Louis Atallah"},"datePublished":"2021-10-17T19:45:31.952Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Dee Mathis"},"datePublished":"2021-10-16T21:58:18.547Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The staff at this location was awesome I had such a great time picking out 2 pair of new glasses I would recommend anyone to come to the Newbury street location. Make sure u see Khanh, Tania and Rojae. Rojae was the one who took care of me but they all did a wonderful job at assisting thank u LensCrafters.","comment":{"@type":"Comment","name":"","datePublished":"2021-10-20T17:59:24Z","text":"Thank you for your review. Our associates are some of the best around and we are always happy to hear our customers feel the same!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"C K"},"datePublished":"2021-10-13T15:23:00.495Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-10-14T13:41:30Z","text":"Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Alejandro Alvarez"},"datePublished":"2021-10-02T21:15:52.174Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Amazing service! As usual, from the door to the consultations. Best in the city!","comment":{"@type":"Comment","name":"","datePublished":"2021-10-05T20:55:54Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Meenakshi Bhojwani"},"datePublished":"2021-09-14T10:42:01.268Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Service was super helpful, very conscious of covid restrictions, and very cordial to speak with, definitely would shop there again!","comment":{"@type":"Comment","name":"","datePublished":"2021-09-15T16:59:43Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Christa Rose"},"datePublished":"2021-09-12T18:35:21.165Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Khanh was incredible! She was so patient and helped me ensure that I was happy with the frame and lenses I chose. She was very considerate of my budget and I was able to get frames and lenses within my price range. I have had poor experiences in the past at other eyewear stores (not LensCrafters) where staff have tried to talk me into purchases I was not ready to make, and the experience here was the complete opposite. I left here feeling very satisfied and happy with my purchase. I would highly recommend LensCrafters & working with Khanh!","comment":{"@type":"Comment","name":"","datePublished":"2021-09-13T17:43:43Z","text":"Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Alyssa Rouland"},"datePublished":"2021-09-11T21:42:04.951Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Best experience ever! Jen and Laura are amazing and so accommodating. You will not regret buying glasses here.","comment":{"@type":"Comment","name":"","datePublished":"2021-09-13T17:40:01Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Theresa & Michael ORegan-Lam"},"datePublished":"2021-09-09T21:47:26.746Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-09-10T19:01:31Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Guilherme Oliveira"},"datePublished":"2021-09-06T21:48:48.376Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Excellent service!!","comment":{"@type":"Comment","name":"","datePublished":"2021-09-07T18:13:01Z","text":"Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jinghan"},"datePublished":"2021-09-05T16:58:39.392Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Nice staff. Very good service!","comment":{"@type":"Comment","name":"","datePublished":"2021-09-06T20:33:04.336Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"BK Hipsher"},"datePublished":"2021-08-26T20:47:31.685Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Fabulous people. Super fast emergency glasses!","comment":{"@type":"Comment","name":"","datePublished":"2021-08-27T15:40:29.092Z","text":"Thank you for your review. Our associates are some of the best around and we are always happy to hear our customers feel the same!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Brittany Morris"},"datePublished":"2021-08-22T04:32:27.892Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-08-24T13:39:51Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Orval"},"datePublished":"2021-08-20T22:04:54.38Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Xy Z"},"datePublished":"2021-08-16T01:51:42.119Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"First time writing a google review as we felt compelled enough to share how positive our experience has been at this Lenscrafter location.  Specifically, we'd like to commend its licensed optician Khan who deserves a special shoutout for her professionalism, utmost patience, and excellent attention to details.  All three of us bought glasses last year at this store with Khan's help, and when we bought again this week there was no question in any of our minds that we'd come back here because of her.  While the location and wide selection are also great, Khan is by far the biggest reason we keep gravitating towards this store.  She is a definite asset to the Lenscrafter franchise.","comment":{"@type":"Comment","name":"","datePublished":"2021-08-16T13:37:25Z","text":"Hi! Thank you so much for your review. We are excited to hear Dr. Khan was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Hilda Sanchez"},"datePublished":"2021-08-15T15:45:34.928Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I visited Lenscrafters on Newbury street a few weeks ago. Khanh was absolutely attentive to my needs from the beginning. She took the time to show me the large selection and take as long as needed for me to make a decision. She was knowledgeable, professional and friendly and highly committed to providing excellent customer service. I would highly recommend this location for all your vision needs. I walked away with two pairs :)","comment":{"@type":"Comment","name":"","datePublished":"2021-08-16T16:40:19Z","text":"Hi! Thank you so much for your review. We are excited to hear Khanh was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"libin wei"},"datePublished":"2021-08-14T20:38:50.394Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-08-17T17:04:41Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"sean"},"datePublished":"2021-08-14T19:47:02.994Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I’m from PA and I live near multiple LensCrafters, and I’ve never had such a nice experience at one. I’m on vacation with my family in Boston and I happened to damage my glasses. I was also in need of new glasses, so we went to LensCrafters and decided to kill two birds with one stone. We talked to Khanh, a supervisor who could not have been more helpful. She fixed my glasses expertly and even cleaned them afterward, and helped me pick good frames and solid lenses for my next pair. Her help was invaluable and saved our vacation. If you need good help, ask for Khanh‼️‼️","comment":{"@type":"Comment","name":"","datePublished":"2021-08-16T15:37:25Z","text":"Hi! Thank you so much for your review. We are excited to hear Khanh was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Esther Neibart"},"datePublished":"2021-08-14T17:14:19.374Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Joseph Mesrobian"},"datePublished":"2021-08-14T13:54:09.855Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ava Mackay-Smith"},"datePublished":"2021-08-14T13:43:06.808Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I was super happy with Khanh's help defining my personal sense of style while I was picking out new frames!! She made the experience very enjoyable, and I left with glasses I love!","comment":{"@type":"Comment","name":"","datePublished":"2021-08-16T15:25:08Z","text":"Hi! Thank you so much for your review. We are excited to hear Khanh was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Nick O'hara"},"datePublished":"2021-07-31T21:38:02.542Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I lost my glasses at 5 PM and had a flight early the next morning. They were more than accommodating and got me my new glasses by the time they closed at 6 PM the same day! Really went above and beyond and I’m so grateful!","comment":{"@type":"Comment","name":"","datePublished":"2021-08-03T15:56:49Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Salvatore Malafronte"},"datePublished":"2021-07-30T19:39:05.019Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Stephen T adjusted my glasses for me. He was quick and did a perfect job. Super happy. I’ll be back.","comment":{"@type":"Comment","name":"","datePublished":"2021-08-04T17:39:27Z","text":"Hi! Thank you so much for your review. We are excited to hear Stephen was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"John McQuiston"},"datePublished":"2021-07-29T19:19:35.266Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very knowledgeable, professional and pleasant service from Jacqueline. Would highly recommend this store","comment":{"@type":"Comment","name":"","datePublished":"2021-07-30T16:47:55Z","text":"Hi! Thank you so much for your review. We are excited to hear that Jacqueline was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Shakeila Massiah"},"datePublished":"2021-07-28T18:08:50.989Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Khanh is the best optician. So friendly, patient, knowledgeable. Made our experience so seamless and perfect. We love her and always go to her","comment":{"@type":"Comment","name":"","datePublished":"2021-07-30T14:37:44Z","text":"Hi! Thank you so much for your review. We are excited to hear Khanh was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"JY C"},"datePublished":"2021-07-25T00:18:02.488Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Khanh is an amazing optician and an amazing person overall. My experience here was great thanks to her. She is attentive and sensible, and she was the only person who was interested in helping me. I highly recommend to any one who needs help finding a new pair of glasses.","comment":{"@type":"Comment","name":"","datePublished":"2021-07-26T19:05:18Z","text":"Hi! Thank you so much for your review. We are excited to hear that Khanh was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Dijana Kadic"},"datePublished":"2021-07-14T00:28:35.299Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The optician manager, Stephen Tierney, helped me adjust my glasses and explained the issue I was having with my glasses even though I did not buy them from LensCrafters. I came in expecting to pay a fee for the service, but he said it was a free service. I was not expecting that and offered to pay but he said just recommend LensCrafters to others. So I will be back and I recommend LensCrafters.","comment":{"@type":"Comment","name":"","datePublished":"2021-07-14T19:26:29Z","text":"Hi! Thank you so much for your review. We are excited to hear Dr. Tierney was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"javier flores"},"datePublished":"2021-07-09T18:33:18.761Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great staff ! Jackie was very helpful and took her time explaining the benefits in getting different frames and lens. I look forward to shopping here more often. Also, LensCrafters gained me as a new loyal customer !!!","comment":{"@type":"Comment","name":"","datePublished":"2021-07-13T21:08:45Z","text":"Hello Javier, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Tatiana Roman"},"datePublished":"2021-07-07T02:16:55.729Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-07-07T14:39:22Z","text":"Great to hear! We appreciate your review and hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Barb Morey"},"datePublished":"2021-06-27T18:14:41.553Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Excellent service. I had broken my silhouette frames and though I did not buy them at Lenscrafters, the technician repaired them for a fair service fee in a timely manner, saving my weekend. The repair was done very skillfully; these frames scratch easily and a lot can go wrong while working on them, but they were returned to me in perfect condition.\n\nDefinitely recommended for those who wear silhouettes.","comment":{"@type":"Comment","name":"","datePublished":"2021-06-28T18:36:41Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Joseph Nickerson"},"datePublished":"2021-06-11T14:59:07.599Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Met all my needs in a timely manner.","comment":{"@type":"Comment","name":"","datePublished":"2021-06-17T20:56:51Z","text":"Great to hear! We appreciate your review and hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Bernadette Holder"},"datePublished":"2021-05-28T20:35:15.617Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I was really pleased with the service I received today at LensCrafters! The service was efficient and the rep was very helpful!","comment":{"@type":"Comment","name":"","datePublished":"2021-05-31T20:25:14Z","text":"Hello Bernadette, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Michelle Holly"},"datePublished":"2021-03-20T18:17:53.909Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-03-24T15:40:26Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kathleen Galiney"},"datePublished":"2021-03-14T00:10:58.606Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great service, great options and good prices","comment":{"@type":"Comment","name":"","datePublished":"2021-03-15T18:57:59Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Tommy Spaulding"},"datePublished":"2021-03-11T20:03:08.19Z","reviewRating":{"@type":"Rating","ratingValue":"3","bestRating":"5"},"reviewBody":"Stephen helped me out which was great but I couldn’t tell if he was angry with me since he kept murmuring things under his breathe.","comment":{"@type":"Comment","name":"","datePublished":"2021-03-12T15:47:59Z","text":"Thank you for your review. We are sorry to hear that your experience at LensCrafters did not meet your expectations. We strive to deliver the best service in the industry. Please go to https://www.luxotticacustomercare.com/lenscrafters to follow up so we can work to correct this issue."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Anna Potts"},"datePublished":"2021-03-06T16:13:50.859Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Wonderful team. Steve the store manager assisted me and was very patient in answering any and all questions I had, as this was the first time I had picked out glasses. The store is also much bigger than I expected for central Boston! Will be a repeat customer for sure.","comment":{"@type":"Comment","name":"","datePublished":"2021-03-08T17:50:35Z","text":"Hello Anna, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jessica Johnson"},"datePublished":"2021-01-21T21:29:45.087Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Phenomenal staff and service. Everyone was very friendly and helpful. I was expecting my glasses to be ready in a week, they were ready within an hour. I would highly recommend this place.","comment":{"@type":"Comment","name":"","datePublished":"2021-01-22T15:09:09Z","text":"Hello Jessica, thank you so much for sharing your experience! At LensCrafters, our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Gigi Greer"},"datePublished":"2021-01-13T00:14:51.493Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Wonderful service! I love my glasses. Wonderful experience. They keep everyone safe by wiping down the areas and eyeglasses after they were touched by others. Great Job!","comment":{"@type":"Comment","name":"","datePublished":"2021-01-13T14:29:47Z","text":"Hi! Thank you so much for your review. We are excited to hear about your experience in LensCrafters. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Andrew Mackay"},"datePublished":"2020-11-23T20:57:04.045Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2020-11-24T17:10:12Z","text":"Great to hear! We appreciate your review and hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kethura Melay"},"datePublished":"2020-10-27T21:55:25.705Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Staff is wonderful and very knowledgeable. Would definitely recommend!","comment":{"@type":"Comment","name":"","datePublished":"2020-10-28T15:31:57Z","text":"Hello Kethura, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Shantae White"},"datePublished":"2020-09-27T20:16:00.087Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"This location is amazing. It’s super clean and they take covid-19 seriously. Allieya checked me in and she was so patient and sweet. She took her time and I didn’t feel rushed. After I had my eye exam I was able to choose my frames in the main store which is on the street level. That’s where Sayma helped me choose my frames. She was very friendly and knowledgeable and answered all of my questions thoroughly. Again I didn’t feel rushed. This was my first time ever needing glasses. And they made my first time memorable. Great customer service to match a great location.","comment":{"@type":"Comment","name":"","datePublished":"2020-09-29T14:59:13Z","text":"Hi! Thank you so much for your review. We are excited to hear Sayma was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Elisa Baldo"},"datePublished":"2020-09-17T15:35:48.062Z","reviewRating":{"@type":"Rating","ratingValue":"3","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2020-09-18T19:23:53Z","text":"Hi! Thank you so much for your review. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Greg Clark"},"datePublished":"2020-08-29T20:01:41.25Z","reviewRating":{"@type":"Rating","ratingValue":"4","bestRating":"5"},"reviewBody":"I appreciated being able to take my time to choose my frames. I was dreading this part because I'm extremely picky when shopping. Being told I could only choose 5 frames (because of COVID) added to my anxiety. In the end, I bought the first one out of the 5. The associate took her time and explained to me what I was purchasing and even walked me through it before completing the purchase. Very pleased and satisfied!!","comment":{"@type":"Comment","name":"","datePublished":"2020-08-31T15:50:31Z","text":"Awesome to hear! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Tania Sanchez"},"datePublished":"2020-08-01T13:25:58.287Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"BEST SERVICE!!!","comment":{"@type":"Comment","name":"","datePublished":"2020-08-03T20:42:49Z","text":"Great to hear! We appreciate your review and hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Luke Kruchinski"},"datePublished":"2020-07-31T22:39:01.137Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Staff was very courtesy and professional.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ben Gordon"},"datePublished":"2020-07-28T15:35:42.049Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Kate is great!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Brian McKeever"},"datePublished":"2020-07-22T21:36:09.309Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Staff was friendly and knowledgeable, made the whole process easy. Thank you!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Juliana Goncalves"},"datePublished":"2020-03-07T12:20:33.095Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jacqueline Flores"},"datePublished":"2020-02-18T15:01:42.544Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Olivia Begasse de Dhaem"},"datePublished":"2020-02-05T15:25:06.806Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Super fast professional kind service from Jacqueline Flores.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Abhijeet Bharambe"},"datePublished":"2019-12-26T15:41:04.839Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Have been going to LensCrafters for the past 6 years. Great people and amazing customer service!","comment":{"@type":"Comment","name":"","datePublished":"2019-12-30T15:34:50Z","text":"Hi Abhijeet! Thanks for your loyalty. We appreciate your positive review and look forward to serving you again."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Don Chanfrau"},"datePublished":"2019-11-26T20:51:33.244Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I bought very fashionable reading glasses from an array of options. Very friendly and knowledgeable service.","comment":{"@type":"Comment","name":"","datePublished":"2019-12-09T18:49:57Z","text":"Hi Don! Thank you for your review! We appreciate the feedback and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Anthia Toure"},"datePublished":"2019-08-10T17:01:23.943Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"I will not be coming back to purchase glasses at this store. It took almost 3 hours to get help and check out with my glasses. Upon telling the store clerk that I didn’t want a protection plan on my glasses she still tried to sneak it in for me to pay for them. I went to pick up my sunglasses today and was told previously that they need to be polarized (these are ray bans) to get a specific purple blue ombré on my lenses. When I got them today they were completely blue and not what I was promised. Three hours wasted, over $700 wasted on two pairs of glasses. Can’t wait to return EVERYTHING and go back to Warby Parker for glasses and order these ray bans on MY OWN because clearly their workers don’t know how to correctly order their customers’ glasses. I don’t suggest you getting your glasses at this place. Take your money elsewhere!","comment":{"@type":"Comment","name":"","datePublished":"2019-08-20T14:15:37.167Z","text":"Hi Anthia, thank you for your review. We are sorry to hear about your experience. We aim to consistently meet and surpass customers' expectations. Please go to bit.ly/LC-LUX so we can follow up with you directly."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Elizabeth Shrier"},"datePublished":"2019-06-10T22:44:26.727Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great selection of glasses! The staff is awesome. Ask for Patrick, he’s the best. Helped us pick glasses and gave honest opinions. He could really match the glasses to your face and helped us find an amazing pair.","comment":{"@type":"Comment","name":"","datePublished":"2019-06-19T17:14:29.658Z","text":"Hi Elizabeth! Thank you for your review. We are excited to hear Patrick was able to help make your experience at LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Mourad"},"datePublished":"2019-03-28T17:31:10.984Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"lack of honesty !!! One of the worst optical store I've ever visited.","comment":{"@type":"Comment","name":"","datePublished":"2019-04-01T18:15:32.756Z","text":"Hi Boston Green, thank you for your review. We are sorry to hear about your experience. We aim to consistently meet and surpass customers' expectations. Please go to bit.ly/LC-Support so we can follow up with you directly"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kevin Garraway"},"datePublished":"2019-03-09T02:21:09.508Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I called LensCrafters on Newbury Street and spoke to a very nice associate named Ellen. I explained to Ellen that I had previously purchased glasses but they were now in bad shape and needed to get a new pair. When I got there, Ellen was beyond accommodating. She was pleasant, patient, and more importantly, fixed my glasses. I told her that I need to get two more pair and she didn't try to up sell me but showed me two pair that were affordable and fit the bill. I'm a true believer in customer service and today I received above and beyond treatment. Thank you Ellen for a wonderful experience.","comment":{"@type":"Comment","name":"","datePublished":"2019-03-28T16:23:15.76Z","text":"Hi Kevin! Thank you so much for your review. We are excited to hear Ellen was able to help make your experience at LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kai Chen"},"datePublished":"2018-04-04T01:28:12.256Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Why would you guys try to sell me $350 lenses that had issues and a $340 scratched frame that was on display? Don't treat people like that. we do respond.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Avik Jain"},"datePublished":"2018-01-21T14:51:08.222Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"I have been a customer of Lenscrafters in Canada and the USA for 15 years. A female store market manager of Asian descent was incredibly curt and rude to my girlfriend who was inquiring about obtaining a new pair of glasses and new sets of contacts. Despite the fact that my gf had a prescription done less than a month before we walked in (from a very reputable medical facility in Doha, Qatar), this employee repeatedly asked with a smirk, \"where this place is,\" was dismissive of questions regarding price, and refused to even look at a student insurance form. She eventually (reluctantly) quoted a price of $400 dollars - not including $150 for an appointment just to get a contact prescription - even though she was presented with two perfectly valid prescriptions! I do not know if this was a racist encounter, or just a very cruel person having a bad day. Regardless, we will not be returning to this store. Better to go to a place like Kenmore Optical, where people actually seem to care, or to try out another branch of Lenscrafters.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Sean Jung"},"datePublished":"2017-12-11T04:59:03.406Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"A lady who works here was very rude and rushed the repair work for my glasses. I was not surprised when my glasses ended up being worse than before. Will make sure I never go here again.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Cog nomen"},"datePublished":"2017-12-05T07:13:41.766Z","reviewRating":{"@type":"Rating","ratingValue":"4","bestRating":"5"},"reviewBody":"Thank goodness for how well-managed this place is! Between the efficient, optician to the patient, knowledgeable staff on the floor, I was able to get a pair of reasonably-priced glasses lickety-split, after breaking my old pair just prior to a trip. They didn't carry either of the brands that make ultra-lightweight frames I can wear for prolonged periods, but since they are by small companies independent of the umbrella that includes most chains and brands, that wasn't a surprise.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Emma"},"datePublished":"2017-09-24T05:55:02.012Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"This place has the best customer service I have ever seen! I went here with my best friend during my visit to Boston 3 months ago because she needed a new pair of glasses, and the staff were incredibly sociable, genuine, and helpful. One of the staff members even cleaned my glasses for me and gave me some towelettes to bring back home, and I didn't even ask. They all clearly knew their stuff and were so informative and honest, and they weren't pushy or annoying at all. Plus my best friend loves her new glasses! I highly recommend checking this place out if you are looking for new glasses.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Mike Zhai"},"datePublished":"2016-12-04T15:44:41.16Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ed Junior"},"datePublished":"2016-11-17T22:22:21.016Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Megan Fountain"},"datePublished":"2016-08-11T13:19:40.33Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The customer service at this location is excellent. I've mostly worked with Williams, but everyone is competent and patient. They let me take a long time to pick out frames and really worked to make sure the glasses and the price worked for me. I had to go in for several adjustments in the first week, and they tried different things to make sure the glasses were comfortable.\n\nI was in the store to get my frames tightened last week and I was also so impressed when I saw Williams and Naome handle a very difficult and mildly threatening customer with SO much patience and grace. They didn't get flustered and the customer actually left wishing them a nice day.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Cinnamon Cinnamon"},"datePublished":"2016-05-29T04:42:05.662Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Tommy Vo"},"datePublished":"2015-11-17T12:31:15.683Z","reviewRating":{"@type":"Rating","ratingValue":"3","bestRating":"5"},"reviewBody":"Went here a couple times. The work seems rushed. I prefer the South shore mall location better.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Elizabeth Wood"},"datePublished":"2015-10-12T14:36:43.196Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I have had great experiences with LensCrafters for years and want to give a shout out for their excellent service and customary relations. This weekend (the long Columbus Day weekend) my glasses broke (after not having had any problems for years). I was in despair as it was Saturday and I expected everything to be closed on Sunday and Monday. Not only was LensCrafters on Newbury Street open; they repaired my glasses in an hour and a half and didn't charge me a dime. Every person i spoke to in the store was kind and courteous. The technician did a super job - i was only sorry i didn't get her name! Huge thanks to everyone.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Laurence Kenyon"},"datePublished":"2014-06-04T03:22:38.857Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I had never worn glasses in my life. Now I need them and the transition wasn't easy. The doctors, two exams, prescriptions didn't work. Gerry worked with me and worked with me until it was right. Now I can't live (or see) without them. Thank you.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Smart Guy"},"datePublished":"2014-03-12T17:39:43.802Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I just got off the phone with Adam, (his real name), and what a great experience. He was positive, enthusiastic, and really wanted to help me out.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Arthur Natella"},"datePublished":"2013-12-13T18:00:18.365Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}}]</script>
LensCrafters logo
bag icon
DEDICATED TO YOUR EYES
Discover excellence in every detail at LensCrafters. Visit us for your personalized eyecare experience and find your perfect look! Get 40% off Prescription Glasses (includes designer frames + lenses). Schedule your eye exam now. We accept most vision insurance plans, including: Aetna, EyeMed, Humana, United Healthcare Vision, Davis Vision by Versant Health and many more. At LensCrafters all prescriptions are welcome!

Newbury Street

Closed. Opens today at 5:00 AM
4.7 out of 5.0
(245 Google Reviews)
Find available eye exam appointments
And more appointments available
for you and your family
schedule now
Or call
(617) 437-1070

Store Information

201 Newbury Street
Boston, MA 02116-2848
Get Directions
Phone:(617) 437-1070

Store Hours

Saturday9:00 AM - 6:00 PM
Sunday12:00 PM - 5:00 PM
Monday9:00 AM - 6:00 PM
Tuesday9:00 AM - 6:00 PM
Wednesday9:00 AM - 6:00 PM
Thursday9:00 AM - 6:00 PM
Friday9:00 AM - 6:00 PM

Eye Doctors at this Store

Exeter Eye Associates-undefined

Exeter Eye Associates

Independent Doctor of Optometry

See More Details

Vision insurance at LensCrafters

The destination for vision insurance members. Many insurance plans accepted.
Call us at (617) 437-1070 to learn more.

EyeMed Vision Insurance
EyeMed Plus Vision Insurance
Aetna Vision Insurance
Humana Vision Insurance
Cigna Vision Insurance
VSP Vision Insurance
United Healthcare Vision Insurance
Davis Vision Insurance
Superior Vision Insurance
Avesis Vision Insurance

… AND MANY MORE

Check Eligibility Online

40% OFF PRESCRIPTION GLASSES

(Includes designer frames + lenses)
Offer DetailsShop Now

50% OFF AN ADDITIONAL PAIR*

*some restrictions apply
Offer DetailsShop Now

UP TO $200 OFF

an annual supply of contact lenses
Offer DetailsShop Now
Shop at this location
Eyeglasses
See in style with prescription lenses for a tailor made experience and complete vision solutions.
Shop Now
Sunglasses
Find designer sunglasses that'll keep you stylish and protected from the sun's rays. Buy sunglasses online or in-store that work perfectly with your personality and lifestyle.
Shop Now
Contact Lenses
Be free to move with contact lenses to see naturally, safe and convenient for physical activities.
Shop Now

Our designer brands

Ray-Ban
Oakley
Burberry
Michael Kors
Prada
Versace
DISCOVER ALL
Find available eye exam appointments
And more appointments available
for you and your family
schedule now
Or call
(617) 437-1070

Know before you go

What should I bring to my eye exam?
dropdown icon
Do I have to have my eyes examined by an eye doctor at LensCrafters to get a new pair of glasses?
dropdown icon
What is the difference between an eye exam and a vision screening?
dropdown icon
Is a contact lens exam different than an eye exam?
dropdown icon
Why should I get an eye exam?
dropdown icon
Can I schedule and get an eye exam in the same day?
dropdown icon
Can I bring the glasses I bought online for fitting and adjustment in store?
dropdown icon
How do I know if my child needs glasses?
dropdown icon

Visit us at LensCrafters 201 Newbury Street

201 Newbury Street LensCrafters is dedicated to providing quality eyecare to ensure you always see your best. We offer comprehensive eye exams, a complete range of premium lens solutions and a wide assortment of designer brands including Prada, Versace, Dolce & Gabbana, Ray-Ban, Oakley, Persol and many more. We accept most vision insurance plans, including: Aetna, EyeMed, Humana, United Healthcare Vision, Davis Vision by Versant Health and many more. At LensCrafters all prescriptions are welcome!
Get Directions

Google Reviews forLensCrafters Boston, MA

4.69/5
(257 reviews)
Rebecca Gilbert
April 01, 2025
5.0/5
Friendly, knowledgeable, super cute frame selection, and I got my glasses in an hour :) Thank you to the whole staff! I would have missed the rest of the competition without you! ( Visiting Boston and lost my glasses on vacation.)
Response from LensCrafters
April 02, 2025
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
KK
March 29, 2025
5.0/5
Response from LensCrafters
March 30, 2025
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Raymond Lu
March 29, 2025
5.0/5
The customer support was great! They fixed my glasses quick and easy and was generous to change my nose pads free of charge! Highly recommend
Response from LensCrafters
March 30, 2025
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
  • ...
T
March 23, 2025
1.0/5
AVOID! This place is a SCAM! I had never made an appointment or been to the store in 2025, but somehow my insurance listed a claim from this place in March 2025 for an eye exam. Are they just testing out whatever insurance information they have on file from old patients and see which one would go through???????? This is a fraud! Why are you scamming people? For people who need the eye exam every year, this is hurting people's lives!
Response from LensCrafters
March 26, 2025
Thank you for your review. We are sorry to hear that your experience at LensCrafters did not meet your expectations. We strive to provide the best customer service in the industry. Please go to www.luxotticacustomercare.com/lenscrafters/careform so we can work to correct this issue for you.
Grace Clark
March 20, 2025
5.0/5
Makayla is the best she helped me adjust my glasses!! Please visit them at their awesome new location on Newbury.
Response from LensCrafters
March 21, 2025
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
User 02
March 19, 2025
5.0/5
Go-to optometrist in Boston!
Response from LensCrafters
March 20, 2025
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
  • ...
Autumn Powell
March 14, 2025
5.0/5
Response from LensCrafters
March 15, 2025
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Leah Barnes
March 12, 2025
5.0/5
Went here today to get my glasses tightened and Makayla was super helpful and I was in and out in less than 5 minutes. Will be going back again to shop around !
Response from LensCrafters
March 13, 2025
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Les Shea
February 18, 2025
5.0/5
Rojae, my salesperson was superb. He was knowledgeable, friendly & quite competent. I’d give him a ten. Kudos
Response from LensCrafters
February 19, 2025
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
  • ...
Ashton Frulla
February 10, 2025
1.0/5
Booked a self pay eye exam on the LensCrafters website. The site directed me to their previous location, which is no longer open. Had to walk in very cold and windy weather to the new location. Self pay prices are not listed in a transparent manner on the website and vary widely based on location. My previous LensCrafters in Manhattan cost less than this Boston location (absurd). Ultimately, when voicing these concerns in a polite way, I could sense immediate attitude from the second receptionist, so I cancelled the appt and left. Go to Warby Parker and save some money.
Response from LensCrafters
February 11, 2025
Thank you for your review. We are sorry to hear that your experience at LensCrafters did not meet your expectations. We strive to provide the best customer service in the industry. Please go to www.luxotticacustomercare.com/lenscrafters/careform so we can work to correct this issue for you.
Wend Shawn
January 18, 2025
5.0/5
Very comfortable and clear
Response from LensCrafters
January 19, 2025
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Sreya Banerjee
December 31, 2024
5.0/5
This store is great. Very helpful staffs, a huge collection of both budget friendly and high end frames. They take a wide variety of vision plans. Highly recommend
Response from LensCrafters
January 01, 2025
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
  • ...
V M
December 19, 2024
4.0/5
You will find the nicest people ever working here. The only reason I give 4 stars and not 5 is because their frame selection is bad. Yes there are tons of options. But none of them are meant for people with strong prescriptions. LensCrafters focuses on the current trend which is large frames. I wish the ditched brands that make cheap low quality frames. They can use that space in their store for higher quality frames for strong prescriptions.
Response from LensCrafters
December 20, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
TR L (Trl)
November 23, 2024
5.0/5
Shannon is great , makes the experience simple and easy!
Response from LensCrafters
November 27, 2024
Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!
Rachelle del Aguila
November 12, 2024
5.0/5
Response from LensCrafters
November 12, 2024
Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  
  • ...
Skyler
November 10, 2024
5.0/5
stephen fix my non lenscrafters glasses for free and replaced the nosepads. he also cleaned them very well and i can see too many details now
Response from LensCrafters
November 11, 2024
Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  
Orlando Lopez
October 26, 2024
5.0/5
Lost my Glasses got eye exam and had my Glasses in One and a Half Hours Amazing very Proffesional
Response from LensCrafters
November 04, 2024
Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  
Sally
October 17, 2024
5.0/5
I am visiting Boston from Australia and on my first day here the frame of my glasses broke. The hotel recommended LensCrafters and the lovely lady there had my glasses fixed within minutes and didn’t charge me anything. It was a great welcome to Boston for me! Thank you very much - wonderful service.
Response from LensCrafters
October 21, 2024
Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!
  • ...
Michael Cox
October 14, 2024
5.0/5
The customer support and service is great. Even when the store is busy I felt valued.
Response from LensCrafters
October 15, 2024
Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  
Shihui Liu
October 10, 2024
5.0/5
I went by the store randomly without appointment to get my glasses repaired. Stephen welcomed me with his warm and professional service. The whole process was fast and pleasant. Five star, definitely recommended to anyone who needs help with glasses!
Response from LensCrafters
October 14, 2024
Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!
Carmen Haas
October 05, 2024
5.0/5
While we were on vacation in Boston, a screw of my glasses got lost and one of the lenses fell out. The guy at LensCrafters put it back in, replaced the screw and checked the other parts so that it won't happen with the other lens. Great and immediate service, he saved my day, and he even didn't want any payment for it. Very appreciated, I'm really thankful for the help!
Response from LensCrafters
October 11, 2024
Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  
  • ...
Erchico9004
September 20, 2024
5.0/5
My glasses were broken and my insurance didn't work, but they still fixed it at no cost and provided excellent customer service
Response from LensCrafters
September 25, 2024
Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  
Daria Pahlavan
September 17, 2024
5.0/5
Thank you to Stephen Tierney at the Newbury St Boston location! He was so knowledgeable, patient and helpful and in 15 min he resolved some eye glass issues that O had for several years-- had I known I would have come sooner. High praise for his expertise and awesome attitude- made my day.
Response from LensCrafters
September 24, 2024
Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!
Willie Linton
September 17, 2024
5.0/5
Steve saved the day and fixed my broken glasses.. Awesome store great people.
Response from LensCrafters
September 23, 2024
Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!
  • ...
Christopher Volz
September 16, 2024
5.0/5
Awesome spot! Sent there to try and get a pair shades that I ruined adjusted. Thought it would be impossible but only took them 5 minutes and they’re back to feeling brand new, free too!!
Response from LensCrafters
September 20, 2024
Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!
sue moore
September 07, 2024
5.0/5
Best LensCrafters with knowledge and helpful staff
Response from LensCrafters
September 09, 2024
Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!
Madeleine Moynihan
August 08, 2024
5.0/5
The employee that helped me at LensCrafters was so nice and helpful! She fixed my sunglasses perfectly and I was in and out of there in 15 minutes.
Response from LensCrafters
August 09, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
  • ...
Maura F
August 05, 2024
5.0/5
Khan at the Newbury St location in Boston was extremely helpful and knowledgeable about the products. Very professional and pleasant. The best customer service I have encountered in a very long time. Would definitely recommend.
Response from LensCrafters
August 06, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Chris
July 27, 2024
5.0/5
I bent a pair of glasses that I didn’t purchase here. LensCrafters fixed it so fast and for free, highly recommend them for purchases and service!
Response from LensCrafters
July 28, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Tony Zhang
July 14, 2024
5.0/5
The store on Newbury St in Boston and the people working here were super friendly and helpful though it was a very busy Sunday afternoon. They repaired my glasses beautifully and without charging for it, though I said I was more than happy to pay for the repair.
Response from LensCrafters
July 15, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
  • ...
Zainab Moghul
July 09, 2024
5.0/5
Highly recommend this place! The team is friendly, efficient, and truly dedicated to providing top-notch service. Called for a same day eye exam appointment and the reception was helpful with getting me in asap. Dr. Mathias conducted a very thorough and professional eye exam, taking the time to explain everything clearly. She was super attentive to my care. I felt completely at ease throughout the entire process. After my eye exam, Makayla C. was incredibly helpful in assisting me with selecting the perfect pair of glasses. She was patient, knowledgeable, and extremely approachable to make the entire experience stress free. Great place with honest and intelligent staff!
Response from LensCrafters
July 10, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Chenxi Ou
June 29, 2024
1.0/5
Walked to ask about a really minor issue about new pair of glasses that I ordered online and needs just a minor tweak that I believe can be done in a minute. But instead of even trying to take a single look at what I wanted to show, they told me that the system is separate for in-store and online purchases and that they won’t be able to help me and something about returning online that takes weeks blablabla. And after I got home and checked online, guess what? The website told me to find a in-person store location and start the return process! It seems to me that the staff that saw me didn’t want to handle anything that would not result in a sale for them.
Response from LensCrafters
June 30, 2024
Thank you for your review. We are sorry to hear that your experience at LensCrafters did not meet your expectations. We strive to provide the best customer service in the industry. Please go to http://ms.spr.ly/6262l6vLg so we can work to correct this issue for you.
Laszlo Gardony
June 29, 2024
5.0/5
I was in an emergency situation: one of the lenses of my glasses fell out. I wasn't able to fix it, even though I had a tool kit for it and did succeed fixing it in the past. I went to LensCrafters on Newburry Street in Boston. One of the sales associate, Khanh fixed it in just a few minutes. I'm very grateful for her expertise and professionalism - and the speed of fixing the problem. I have a very important work event later today and it is essential to have my glasses operational. Huge thank you to Khanh!! And to LensCrafters! They help out their customers in these kind of situation free of charge on the glasses they purchased there.
Response from LensCrafters
June 30, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
  • ...
Miriam Flores
June 29, 2024
5.0/5
I went to the store (after reading so many positive reviews) because I accidentally damaged my sunglasses and was looking to fix them . Tania helped me; amazing service, very kind and knowledgeable . Definitely recommend
Response from LensCrafters
June 30, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Michael Olohan
June 18, 2024
5.0/5
I walked in with minor frame damage to a new pair of ray bans - Gabe swiftly repaired to what feels like brand new quality while I waited. Highly recommend this location and Gabe’s customer service!
Response from LensCrafters
June 19, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Joel Shor
June 16, 2024
2.0/5
Really unfriendly and unhelpful customer service. There are tons of other stores that do the same thing, I'll head to one of those!
  • ...
Tom Lewis
June 11, 2024
5.0/5
So nice to fix my glasses. Friendly, competent and efficient Very grateful
Response from LensCrafters
June 12, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Oliver Bandte
June 10, 2024
5.0/5
super friendly staff, very knowledgeable and quick service. I asked them to swap lenses between frames and they were able to do it right there.
Response from LensCrafters
June 11, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
haley huang
June 06, 2024
1.0/5
This place is extremely unprofessional. I had a check-up for my contact lenses. The doctor didn't enter my prescription into the system and wasted my time. I strongly recommend avoiding this place.
Response from LensCrafters
June 07, 2024
Thank you for your review. We are sorry to hear that your experience at LensCrafters did not meet your expectations. We strive to provide the best customer service in the industry. Please go to http://ms.spr.ly/6264YUCy4 so we can work to correct this issue for you.
  • ...
Otto Carroll
May 23, 2024
5.0/5
Very friendly and professional staff!
Response from LensCrafters
May 24, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Caitlyn DeMarco
May 18, 2024
5.0/5
The lovely front desk ladies replaced a missing screw for no charge
Response from LensCrafters
May 19, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Samir Abou-Nassif
April 29, 2024
5.0/5
Excellent service and very good deals and discounts
Response from LensCrafters
April 30, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
  • ...
Neeta Ruhela
April 28, 2024
5.0/5
Response from LensCrafters
April 29, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Ruzanna Harutyunyan
April 25, 2024
5.0/5
Es ha is the best!
Response from LensCrafters
April 26, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Alanna Backx
April 18, 2024
5.0/5
Response from LensCrafters
April 19, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
  • ...
Maria Hannaford
March 09, 2024
5.0/5
It was a pleasure shopping fir my glasses. The young man Stephen was such a great help with saving Mr money on my new glasses.
Response from LensCrafters
March 09, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Zara Irizarry
March 07, 2024
5.0/5
Response from LensCrafters
March 08, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Gabrielius Laucys
March 06, 2024
5.0/5
Really easy and pleasant experience, thanks guys!
Response from LensCrafters
March 07, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
  • ...
Ilvin Rivera
February 16, 2024
5.0/5
The staff are friendly and welcoming!!! Thank you!!!! Wineska is very knowledgeable!
Response from LensCrafters
February 17, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Andy Jeffery
January 31, 2024
5.0/5
Response from LensCrafters
March 05, 2024
Thank you for your review. Our associates are some of the best around and we are always happy to hear our customers feel the same!
  • ...

Nearby Stores

More Stores Near You

Get Social

Social Media IconSocial Media IconSocial Media IconSocial Media IconSocial Media Icon
By signing up, you certify that you are 18 years or older.

Book an eye exam for you and your family

Schedule Now
We guarantee every transaction is 100% secure
mastercard
visa
amex
jcb
paypal
affirm
afterpay
facebooktwitterinstagrampinterestyoutube
© 2025 LensCrafters All Rights Reserved

Luxottica of America and our third-party partners use cookies, script code, and other technologies to collect data, monitor your interactions on our site, and/or advertise to you.

By clicking "Accept All Cookies", you consent to such use.

For more information see our Privacy Policy and Terms of Use.

To manage your selections, please see our Cookie Manager.