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LensCrafters - Temporarily Closed
Jefferson Mall

Closed Today Closed Today Closed Today Closed Today Closed Today Closed Today Closed Today
4.7 out of 5
Rating 4.7
(15 Reviews)
4801 Outer Loop
Louisville, KY 40219
US
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LensCrafters - Temporarily Closed Eyewear

Browse our selection of designer eyeglasses and sunglasses today.
Coach
HC6040
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Ray-Ban
RB2132 52 New Wayfarer
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RY1530
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Top Brands At
LensCrafters - Temporarily Closed Louisville, KY

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About LensCrafters - Temporarily Closed Louisville, KY

With a mission of helping people look and see their best, your Louisville LensCrafters has a passion for eyes. LensCrafters located at 4801 Outer Loop offers the best selection of the latest trends in eyewear from leading designer brands. Associates at LensCrafters are trained to provide you with personalized eye health service throughout your experience. Eye exams are available from Independent Doctors of Optometry at or next to LensCrafters in most states.

Recent Reviews forLensCrafters - Temporarily Closed Louisville, KY

4.7 out of 5
Rating 4.7
(15 Reviews)
  • 5 out of 5
    Rating 5.0
    Everyone was so helpful, easy to work with, and very nice and friendly. My glasses needed to be remade due to a problem with the no-line bi-focals. It was not a problem to get them remade and I got the new glasses just a few days later.
    Response from LensCrafters - Temporarily Closed Louisville, KY
    Hi Diane! Thank you for your review! We're happy to hear about your positive interaction with our amazing staff and the quick resolution to your issue. We look forward to serving you again.
  • 5 out of 5
    Rating 5.0
    Good staff
    Response from LensCrafters - Temporarily Closed Louisville, KY
    Hi Alan! Thank you for your review! We appreciate the feedback and look forward to serving you again!
  • 1 out of 5
    Rating 1.0
    Terrible, 3rd pair of glasses and still made wrong! I even called the manager(Lisa) the next morning and told her no lines, got there they had lines, was told could have my money back but had to leave the glasses, can't see anything without them. Got upset and the mgr tried to hug me(totally inappropriate).
    Response from LensCrafters - Temporarily Closed Louisville, KY
    Hi Tonya, thank you for your review. We are sorry to hear about your experience. We aim to consistently meet and surpass customers' expectations. Please go to bit.ly/LC-LUX so we can follow up with you directly.
  • 5 out of 5
    Rating 5.0
    Great Customer Service
    Response from LensCrafters - Temporarily Closed Louisville, KY
    Hi Donna! Thank you for your review! We strive to deliver the best customer service in the industry. We hope to see you again.
  • 5 out of 5
    Rating 5.0
    Excellent customer service. Glasses were made in the time I was told... great job. Keep up the good work.
    Response from LensCrafters - Temporarily Closed Louisville, KY
    Hi Trina! Thank you for your review! We strive to deliver the best customer service in the industry. We hope to see you again.

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