<script type="application/ld+json">{"@context":"http://schema.org","@type":"SpecialAnnouncement","name":"YOUR EYES FIRST","text":"New Styles have just arrived! Visit us for your personalized eyecare experience and find your perfect look! <b>Get 50% off lenses with frame purchase.</b> Schedule your eye exam now. We accept most vision insurance plans, including: Aetna, EyeMed, Humana, United Healthcare Vision, Davis Vision by Versant Health and many more. At LensCrafters all prescriptions are welcome!","category":"https://www.wikidata.org/wiki/Q81068910"}</script><script type="application/ld+json">{"@context":"http://schema.org","@type":"AggregateRating","itemReviewed":{"@type":"LocalBusiness","name":"St. Clair Crossing"},"ratingValue":"4.7 out of 5.0","reviewCount":189}</script><script type="application/ld+json">[{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"E Alex"},"datePublished":"2025-03-12T23:06:47.428Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Eryn is very cool and knowledgeable, probably the coolest person in the building actually. Keep hiring awesome people like him and I will keep coming","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jose Dominguez Jr"},"datePublished":"2025-03-11T22:43:30.033Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"LIZ IS THE MOST AMAZING PERSON EVER. SHE WENT ABOVE AND BEYOND FOR ME IN EVERYTHING. ITS AWESOME TO ARRIVE TO THE STORE AND BEING GREETED BY MY NAME FROM HER, FEELS LIKE IM PART OF THE LENS CRAFTERS FAMILY. THANK YOU LIZ. YOU ARE THE BEST.","comment":{"@type":"Comment","name":"","datePublished":"2025-03-12T12:34:29.468Z","text":"Thank you for your review! \nWe are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. \nWe hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Shaltov Duvalto"},"datePublished":"2025-03-07T21:50:52.931Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Darryl was wonderful. He was knowledgeable and patient with me as I tried to find just the right frame. 10/10 would recommend","comment":{"@type":"Comment","name":"","datePublished":"2025-03-08T06:31:03.7Z","text":"Thank you for your review! \nWe are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. \nWe hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Julie Mueller"},"datePublished":"2025-03-07T14:56:51.068Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Doctor and entire staff were excellent. Dr explained each procedure. Enjoyed shopping afterward in store with no pressure and explanations on all items available for performance of my new glasses.","comment":{"@type":"Comment","name":"","datePublished":"2025-03-08T02:40:03.588Z","text":"Thank you for your review! \nWe are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. \nWe hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Liz Clark"},"datePublished":"2025-03-07T13:04:37.66Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2025-03-08T02:21:04.075Z","text":"Thank you for your review! \nWe are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. \nWe hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Sophia Richardson (SOSO GORLLL)"},"datePublished":"2025-03-01T20:11:41.399Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2025-03-04T23:09:02.787Z","text":"Thank you for your review! \nWe are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. \nWe hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"B Fulton"},"datePublished":"2025-03-01T20:09:05.653Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"We had a great experience getting our annual exam and picking out frames","comment":{"@type":"Comment","name":"","datePublished":"2025-03-04T23:07:17.042Z","text":"Thank you for your review! \nWe are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. \nWe hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Angel Fulton"},"datePublished":"2025-03-01T19:54:00.252Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Everyone was helpful and made the process very pleasant, Liz the manager and all the staff were wonderful","comment":{"@type":"Comment","name":"","datePublished":"2025-03-04T23:03:41.135Z","text":"Thank you for your review! \nWe are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. \nWe hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kimberly Paz"},"datePublished":"2025-02-25T14:53:46.035Z","reviewRating":{"@type":"Rating","ratingValue":"3","bestRating":"5"},"reviewBody":"I gave it a three because of the doctors exam and because of the lack of service I got in the store picking out glasses. Which were actually kind of pricey considering it's a chain store I expected lower prices it was expensive to me.","comment":{"@type":"Comment","name":"","datePublished":"2025-02-28T20:58:20.74Z","text":"Thank you for your review. We are sorry to hear that your experience at LensCrafters did not meet your expectations. We strive to provide the best customer service in the industry. Please go to www.luxotticacustomercare.com/lenscrafters/careform so we can work to correct this issue for you."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Brian Maloney"},"datePublished":"2025-02-23T05:08:36.445Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Liz the store manager @ Fairview Heights IL was incredible very pleasing experience as well as the Reed eye center very pleased","comment":{"@type":"Comment","name":"","datePublished":"2025-03-04T18:51:18.096Z","text":"Thank you for your review! \nWe are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. \nWe hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"phyllis jackson"},"datePublished":"2025-02-22T17:13:53.592Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very friendly staff\nThey are very patient and knowledgeable","comment":{"@type":"Comment","name":"","datePublished":"2025-03-05T17:24:29.164Z","text":"Thank you for your review! \nWe are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. \nWe hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Mike Johnson Sr"},"datePublished":"2025-02-20T00:05:43.718Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Went for my yearly eye exam and found out it had moved. Was very happy with the updated environment, equipment and personnel. My exam went great and was very professionally done. Then when it came to getting my new glasses, Meredith was very professional, energetic and knowledgeable. I can't wait to go back and get my new glasses!","comment":{"@type":"Comment","name":"","datePublished":"2025-03-03T18:26:38.001Z","text":"Thank you for your review! \nWe are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. \nWe hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Georgia"},"datePublished":"2025-02-18T16:11:51.701Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Fantasic customer service! My partner and I picked out our glasses after having our eye exam at the adjoining optometrist (Reed Eye Care Center). It was our first time using Lenscrafters and we were impressed. Eryn was lovely and personable and very thorough in helping my partner and I find our new frames and adjusting them to our needs. He even adjusted the nosepads on my old pair of glasses (since that was something I didn't know could be done). No more needing to constantly push them up!","comment":{"@type":"Comment","name":"","datePublished":"2025-02-19T04:26:34.852Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Myra Thomas"},"datePublished":"2025-02-18T01:55:43.724Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Meredith was very helpful and courteous. Made buying glasses a pleasant experience!","comment":{"@type":"Comment","name":"","datePublished":"2025-02-19T02:28:18.11Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Bree Rio"},"datePublished":"2025-02-12T21:07:00.375Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Really unhappy with the communication , or lack of, from this business. No attention to detail. I believe I talked to someone named Liz and she’s extremely unhelpful regardless of how many times we speak. Said she was too busy to help me when I called and then didn’t return my call. When I came in on my own, she had excuses. Was unaware of her own companies policies and had me sign a waiver for my safety glasses when I picked them up. Not when I paid. So I had no choice but to accept the equipment I need for work.","comment":{"@type":"Comment","name":"","datePublished":"2025-02-13T07:31:27.039Z","text":"Thank you for your review. We are sorry to hear that your experience at LensCrafters did not meet your expectations. We strive to provide the best customer service in the industry. Please go to www.luxotticacustomercare.com/lenscrafters/careform so we can work to correct this issue for you."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Aaron Lorence"},"datePublished":"2025-02-12T19:58:15.462Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very professional and courteous! Help me find my perfect glasses","comment":{"@type":"Comment","name":"","datePublished":"2025-02-13T04:37:38.936Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"George Safo"},"datePublished":"2025-02-06T22:49:29.567Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2025-02-07T07:18:15.118Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Blaze"},"datePublished":"2025-01-31T01:05:38.328Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I found the perfect pair of sunglasses! I love them!! Thank you LensCrafters!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Hannah Washington"},"datePublished":"2025-01-27T14:07:25.244Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2025-01-28T02:06:22.936Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Tim Haddad"},"datePublished":"2025-01-25T02:02:18.077Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great staff and experience!","comment":{"@type":"Comment","name":"","datePublished":"2025-01-26T01:52:01.965Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Denise Knolhoff"},"datePublished":"2025-01-22T20:26:40.649Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great selection of sunglasses. Great service.","comment":{"@type":"Comment","name":"","datePublished":"2025-01-23T04:57:13.096Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Darcell Rasmussen"},"datePublished":"2025-01-02T14:08:53.011Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great experience, the team of lens crafters worked together to meet my needs. The staff was friendly, professional and accommodating","comment":{"@type":"Comment","name":"","datePublished":"2025-01-03T01:59:00.945Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Natasha"},"datePublished":"2025-01-01T19:52:18.508Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Eryn has the best customer service ever. Patient, kind, professional and a people person. Thank you for having him.","comment":{"@type":"Comment","name":"","datePublished":"2025-01-02T04:09:28.664Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Cheryl Neace"},"datePublished":"2024-12-16T17:12:36.928Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"My husband purchased a new pair of glasses in Feb of 2023. 18 months later, the reflective coating that he paid extra for is wearing off around the edge of lenses. He cannot see out of the area where coating has worn off. Today he went in to see if this could be fixed, new lenses put in, etc. but was told only option was to purchase new glasses. He will never purchase from Lenscrafters again.","comment":{"@type":"Comment","name":"","datePublished":"2024-12-18T09:28:36.89Z","text":"Thank you for your review. We are sorry to hear that your experience at LensCrafters did not meet your expectations. We strive to provide the best customer service in the industry. Please go to www.luxotticacustomercare.com/lenscrafters/careform so we can work to correct this issue for you."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Andrew Sabatine"},"datePublished":"2024-12-11T21:17:06.54Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Eryn was a great representative of Lens Crafters and helped us with our eyeglass needs down to the smallest detail. Definitely recommend anyone to switch to Lens Crafters for their customer care and technology making it worlds easier to get proper glasses fitment in a fraction of the time of other shops.","comment":{"@type":"Comment","name":"","datePublished":"2024-12-12T07:48:24.289Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"James Oliver"},"datePublished":"2024-12-11T19:00:08.798Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Outstanding service and a great selection of frames to select from","comment":{"@type":"Comment","name":"","datePublished":"2024-12-12T06:08:55.222Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Rebecca Calliss"},"datePublished":"2024-12-10T19:07:57.85Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-12-11T02:53:07.098Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Tim Guskey"},"datePublished":"2024-12-10T18:41:48.766Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Outstanding customer care and service! Was interested in the new Ray-Ban Meta Smart Glasses. They set me up with an in-store eye exam, helped me pick the right frames, and got my order submitted quickly. Can't wait to get my new glasses.","comment":{"@type":"Comment","name":"","datePublished":"2024-12-11T02:37:55.054Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Dawn Damrow"},"datePublished":"2024-12-06T07:08:50.241Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"This lenscrafters location has an outstanding staff throughout! The front office staff for the Doctor’s office not only got my husband and I in for a same day appointment but helped pre register and answered many questions and was very friendly. Doctor Falconer was fantastic! He found issues not only with my eyes that was completely missed by a specialist, but did the same for my husband as well! The LensCrafters staff was outstanding as far as helping pick out the best frames and knowledgeable in working through our insurance coverage! I truly had the best experience at this location and they have now gained a lifelong customer because of it!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"tomas wegener"},"datePublished":"2024-11-22T20:53:38.133Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Friendly, helpful, knowledgable, selection+…thank you … thx Eryn!","comment":{"@type":"Comment","name":"","datePublished":"2024-11-27T20:06:22.856Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Tom Mentzer"},"datePublished":"2024-11-13T20:40:03.344Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-11-14T19:41:10.349Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"JSK Sawyer"},"datePublished":"2024-11-08T13:21:01.01Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Meredith was very knowledgeable and helpful!","comment":{"@type":"Comment","name":"","datePublished":"2024-11-11T20:44:53.133Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Edward Washington III"},"datePublished":"2024-11-07T01:12:58.168Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Friendly and professional. Excellent service from start to finish. Would definitely recommend.","comment":{"@type":"Comment","name":"","datePublished":"2024-11-08T18:58:18.972Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Julianne"},"datePublished":"2024-10-09T03:56:26.561Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"My experience here was great. Meredith was so patient with me and took the time to help me find a petite pair of frames that actually fit my face properly instead of trying to rush a sale. I had been to a local competitor earlier in the day that would not help me find proper frames and just wanted to make a sale whether I was happy with them or not, so I truly appreciated her personal assistance. Some of us have faces and conditions that require special sizes and finding them on our own can be daunting. I will be returning here next year and my dad, who accompanied me on this visit, said he’s planning on coming here from now on too. I would also like to point out that I did not feel pressured to purchase any unwanted upgrades in regards to my lenses and I received this excellent service despite not getting my eye exam done there. I was a first time walk in customer with a prescription from another doctor and they took me in immediately and treated me like a longtime visitor. I highly recommend them.","comment":{"@type":"Comment","name":"","datePublished":"2024-10-09T17:22:14.885Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Abria Mcgee"},"datePublished":"2024-09-21T17:35:45.374Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I had a wonderful experience at LensCrafters thanks to Meredith! She was incredibly nice and helpful throughout the entire process of finding the perfect eyeglasses frame for me. Meredith took the time to understand what I was looking for, made thoughtful suggestions, and ensured I felt comfortable with my choice. Her friendly demeanor and expertise made the experience easy and enjoyable. Highly recommend her for anyone needing assistance with finding the right frames!","comment":{"@type":"Comment","name":"","datePublished":"2024-09-26T20:30:57.254Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Mirenda Carson"},"datePublished":"2024-09-15T01:31:34.118Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Friendly concerned about my needs and got me in in a timely manner","comment":{"@type":"Comment","name":"","datePublished":"2024-09-20T18:06:21.324Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Erika"},"datePublished":"2024-09-10T19:47:03.855Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The staff has Always been Awesome! A special thank you to Meredith for assisting me Above and Beyond!!!","comment":{"@type":"Comment","name":"","datePublished":"2024-09-11T16:12:36.34Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Joyce Rowland"},"datePublished":"2024-09-07T16:21:33.514Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"First time purchasing prescription glasses...didn't know what I wanted, or what fit my face best. Eryn was so very helpful. Eryn was patient, a pleasure to work with. We laughed together and he even got a kick out of all of my quirks...when I said I'd spend that much on my two doggies but not on myself. Great customer service. I'll be back for a second pair...maybe those Tiffany & Co glasses! (If they ever go on sale!)","comment":{"@type":"Comment","name":"","datePublished":"2024-09-12T18:36:41.165Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Scott Nowak"},"datePublished":"2024-08-10T18:56:05.972Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Staff was super friendly and helpful in my decision to select a new pair of glasses. Eryn is a stellar worker and so helpful.","comment":{"@type":"Comment","name":"","datePublished":"2024-08-11T06:11:15.237Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Shannon Moore"},"datePublished":"2024-08-09T14:24:06.231Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Aaron at the Fairview location is the best. He is knowledgeable and helpful. I can't say enough good things about how much he helped me with my glasses.","comment":{"@type":"Comment","name":"","datePublished":"2024-08-10T01:38:57.078Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Gina Beckmann"},"datePublished":"2024-08-08T13:58:49.933Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The most wonderful doctor and staff I have ever met. I am truly thankful for all of them.","comment":{"@type":"Comment","name":"","datePublished":"2024-08-09T01:32:30.641Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Matthew Keefe"},"datePublished":"2024-08-07T20:01:43.017Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"They saved both pairs of my glasses that I was sure were beyond repair. Super friendly too.","comment":{"@type":"Comment","name":"","datePublished":"2024-08-08T07:25:41.5Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kay T"},"datePublished":"2024-08-04T01:10:11.992Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I had an excellent visit today at Lens Crafters. Mrs . Pam was very knowledgeable about her job. Her personality is the best. My children had fun with her also. Her smile was just as joyful. Lens Crafters in Fairview Heights, IL.","comment":{"@type":"Comment","name":"","datePublished":"2024-08-05T00:50:44.323Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"M. C. Lodge Jr."},"datePublished":"2024-08-01T17:39:06.883Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I was extremely satisfied with the service and variety of the frames were excellent! I would recommend this shop and I will definitely return in the future!!!","comment":{"@type":"Comment","name":"","datePublished":"2024-08-02T03:16:41.127Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ryan"},"datePublished":"2024-07-15T20:27:05.903Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I had to get prescription safety glasses for my work and this is the place they sent me to. Service was very fast and staff were incredibly helpful and friendly!","comment":{"@type":"Comment","name":"","datePublished":"2024-07-16T08:48:05.163Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Mark Klingler"},"datePublished":"2024-06-25T20:39:40.122Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very professional, knowledgeable and patient\nGreat team work between employees\nBeen going here for last 7 years, will continue to in the future also","comment":{"@type":"Comment","name":"","datePublished":"2024-06-26T04:19:35.146Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Cheri Moore"},"datePublished":"2024-06-17T02:33:34.396Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Employee explained different options and patiently waited while I consulted with my neuro-rehabilitation optometrist.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Fal Laf"},"datePublished":"2024-06-11T00:20:03.237Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Terrific service. Would recommend highly!","comment":{"@type":"Comment","name":"","datePublished":"2024-06-12T03:54:05.844Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Tim Dickerson"},"datePublished":"2024-06-06T22:32:43.098Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Staff at Fairview Heights are always efficient and polite!","comment":{"@type":"Comment","name":"","datePublished":"2024-06-07T05:38:46.15Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"karmen henry"},"datePublished":"2024-06-05T21:58:23.607Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"CUSTOMER SERVICE LADY THAT ANSWERED THE PHONE RUDE AS **** in person and doc were AWESOME!!! NEED new rep to answer phone, products are awesome and well priced with discounts as well; WHOMEVER i spoke to cause she never said her name NEEDS a new job PERIOD!!!!","comment":{"@type":"Comment","name":"","datePublished":"2024-06-06T05:22:57.933Z","text":"Thank you for your review. We are sorry to hear that your experience at LensCrafters did not meet your expectations. We strive to provide the best customer service in the industry. Please go to http://ms.spr.ly/6267YU6XW so we can work to correct this issue for you."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"JAKESHA"},"datePublished":"2024-05-10T23:05:19.303Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Thank you so much for Cheryl she is the absolute best! I really appreciate you!!","comment":{"@type":"Comment","name":"","datePublished":"2024-05-11T05:18:38.682Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Deborah Towery"},"datePublished":"2024-05-02T23:54:48.717Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very good experience. A great selection of frames.","comment":{"@type":"Comment","name":"","datePublished":"2024-05-04T00:22:25.81Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Sherri Wicks"},"datePublished":"2024-04-28T14:55:40.38Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great and efficient service I highly recommend this eyeglass shop.","comment":{"@type":"Comment","name":"","datePublished":"2024-04-29T01:46:37.063Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"John MacDonald"},"datePublished":"2024-04-27T15:35:41.118Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Liz is a G","comment":{"@type":"Comment","name":"","datePublished":"2024-04-28T06:34:16.224Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ashley Johnson"},"datePublished":"2024-04-20T01:58:05.771Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great staff! Fast delivery!","comment":{"@type":"Comment","name":"","datePublished":"2024-04-21T01:10:48.676Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"cheryl mckinley"},"datePublished":"2024-04-06T21:58:38.133Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Cheryl made the process easy and delightful..She is a value to your company..","comment":{"@type":"Comment","name":"","datePublished":"2024-04-07T06:49:43.76Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Danniele Gallagher"},"datePublished":"2024-04-05T20:34:54.068Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I went in to see which pair of glasses I liked the most out of the two I had picked out online. I was pleasantly greeted as soon as I walked in, which always sets you up for a positive experience, which is EXACTLY what I had. Eryn was the associate who took care of me, and, I can't believe I'm saying this, but that fine human being made my visit FUN! I'm coming back just because of you, my friend!","comment":{"@type":"Comment","name":"","datePublished":"2024-04-06T04:34:54.258Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Derrick Cook"},"datePublished":"2024-03-07T17:48:23.411Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I visited your store on Saturday, March 2nd. My experience with Liz was top shelf just the bestever. She went out of her way to make sure my husband and I got what we needed and then some. The glasses I purchased a few years ago from lens crafters were fallen off my face. She worked her majic, and now they fit perfectly. She acknowledged us when we walked through the door with eye contact. My husband and I are excited to receive the new frames. I felt like I walked away with 2 new pairs of glasses. Ms Liz, you Rock!\n\nThank you again for taking good care of us.","comment":{"@type":"Comment","name":"","datePublished":"2024-03-08T04:06:26.83Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"derrick raney"},"datePublished":"2024-03-04T22:05:19.377Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Everyone friendly and very helpful. I purchase glasses from different place last year and the screw came out of my glasses so I walked in to see what they would charge to fix. The lady put screw in and wouldn’t charge me for it. Even though I go to a different optometrist I decided I would give them my business for helping me out last time. By taking care of me as if I was your customer earned you my business.","comment":{"@type":"Comment","name":"","datePublished":"2024-03-05T03:36:26.076Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Terrel Stanford"},"datePublished":"2024-03-02T15:52:57.835Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Liz was a great help when I walked in needing help with my glasses,thank you so much!!!","comment":{"@type":"Comment","name":"","datePublished":"2024-03-03T10:43:37.892Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Lisa Lewis"},"datePublished":"2024-02-16T20:14:21.295Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Excellent Customer Service and they are knowledgeable. I found out why the type of glasses I had in the past were not suited for my needs! Thanks for all the information. See you next year. ☺️","comment":{"@type":"Comment","name":"","datePublished":"2024-02-17T05:50:05.497Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Alie Ray"},"datePublished":"2024-01-15T23:46:13.786Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Always a warm welcome with friendly faces. Thanks for your services. Much appreciated!","comment":{"@type":"Comment","name":"","datePublished":"2024-01-16T01:54:22.527Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Aaron Khosrovani"},"datePublished":"2024-01-11T23:09:35.315Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The manager Liz’ customer service was absolutely outstanding!!! I had stepped on my glasses and was hoping they could be repaired. Liz was very up front with me that the glasses might be too damaged to repair. Upon realizing they were too broken, Liz made a wonderful recommendation that I order the same pair of lenses online, and that LensCrafters could help me install my same lenses once they arrive, which one of the other staff Cari did upon my return. Liz and Cari were so helpful, that I’ll definitely be coming back to LensCrafters for my next pair of new glasses. Liz and Cari exemplify the best of the best for customer service!!!","comment":{"@type":"Comment","name":"","datePublished":"2024-01-12T02:09:11.833Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Rory Deal"},"datePublished":"2024-01-09T01:08:11.897Z","reviewRating":{"@type":"Rating","ratingValue":"4","bestRating":"5"},"reviewBody":"The staff was courteous and knowledgeable.","comment":{"@type":"Comment","name":"","datePublished":"2024-01-10T08:02:58.537Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Diana Forness"},"datePublished":"2024-01-01T14:24:03.75Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Everyone was so nice, knowledgeable and helpful","comment":{"@type":"Comment","name":"","datePublished":"2024-01-02T06:29:20.681Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Trena McCoy"},"datePublished":"2023-12-30T21:13:39.028Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The young lady who fitted me for my glasses went above and beyond to make sure my needs were met. The young lady was so patient. I would definitely recommend LensCrafters.","comment":{"@type":"Comment","name":"","datePublished":"2023-12-31T06:05:52.163Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kingcvc “Kingcvc”"},"datePublished":"2023-12-21T21:41:55.063Z","reviewRating":{"@type":"Rating","ratingValue":"4","bestRating":"5"},"reviewBody":"Service was great!","comment":{"@type":"Comment","name":"","datePublished":"2023-12-22T04:10:42.923Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Brent Reeves"},"datePublished":"2023-11-30T03:05:51.723Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"EVERYTHING went sooooo smoothly from chevk in to exam to eyewear purchase!","comment":{"@type":"Comment","name":"","datePublished":"2023-12-01T09:12:57.753Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Steve Kowalski"},"datePublished":"2023-11-10T20:18:56.776Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Liz Clark provided awesome customer service and was very knowledgeable keeping me informed of each step on my way to deciding the right pair of glasses for me!!","comment":{"@type":"Comment","name":"","datePublished":"2023-11-11T04:26:58.308Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ingrid Maria"},"datePublished":"2023-11-01T15:50:01.102Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The lady that cleaned and repaired my glasses was awesome. She knew exactly what the issue was. She made sure they were perfect. Great experience!","comment":{"@type":"Comment","name":"","datePublished":"2023-11-02T04:51:55.188Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"J Gagne"},"datePublished":"2023-09-09T23:32:48.28Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Dr. Falconer, was Great explained things, was thorough and friendly.\nThe staff were friendly and helpful with the selection process and explained options.","comment":{"@type":"Comment","name":"","datePublished":"2023-09-11T16:51:10.056Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Murlene Shaw"},"datePublished":"2023-09-07T18:50:20.21Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Jen was the person that helped me at the Fairview Heights store. She was very helpful in helping to select new glasses. She offered constructive comments as to whether they looked good or not. This I appreciated as you can’t see without your glasses! She has great customer service.","comment":{"@type":"Comment","name":"","datePublished":"2023-09-07T19:59:11.101Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! \n\n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Paul Robinson"},"datePublished":"2023-09-04T18:05:14.856Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Came in to get an eye exam and a new pair of glasses. Greeted upon walking in by a very pleasant individual.\n\nDid not have to wait long to be seen. Was very respectful of my time. Would recommend anyone looking for these services to come in.","comment":{"@type":"Comment","name":"","datePublished":"2023-09-06T17:14:31.948Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Nikki Jenkins"},"datePublished":"2023-09-02T19:25:48.307Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2023-09-05T17:59:02.37Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Priscilla Rosas"},"datePublished":"2023-08-19T17:21:38.958Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Jen was so helpful . I came in looking for a part to my sunglasses and she helped me right away . Service was completely free. I’m happy I can wear my sunglasses and don’t have to spent $$$ on new ones .","comment":{"@type":"Comment","name":"","datePublished":"2023-08-22T18:19:42.654Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Christopher Davis"},"datePublished":"2023-08-10T22:37:45.818Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I came in to have my glasses tighten and the entire staff was so polite and courtesy. I would recommend this place to anyone seeking an eye appointment","comment":{"@type":"Comment","name":"","datePublished":"2023-08-11T15:55:31Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Dorothy Dean"},"datePublished":"2023-08-02T00:58:22.846Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Had fun picking out glasses with their help.","comment":{"@type":"Comment","name":"","datePublished":"2023-08-02T01:55:51.555Z","text":"Thank you for your feedback! We are happy to hear about your positive experience and look forward to serving you! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Renard “RJ3K” Jones"},"datePublished":"2023-07-27T18:09:27.971Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Fixed my Oakley sunglasses free or charge in less than 5 min","comment":{"@type":"Comment","name":"","datePublished":"2023-07-27T18:21:58Z","text":" Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again.\n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Paul Kurrelmeyer"},"datePublished":"2023-06-30T23:15:18.358Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Liz, the Store Manager handled my scratched lens claim quickly.","comment":{"@type":"Comment","name":"","datePublished":"2023-07-11T18:19:39Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"LaVell Williams"},"datePublished":"2023-06-13T23:11:50.597Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Man what a relief, son broke his glasses on the way home (he couldn’t see a dream at this point). Stopped by to see if the team could help and received such a warm and welcoming reception. Even after telling Jen (beautiful spirit, A1 customer service) that I did not purchase the glasses from the company, she assisted without any reservations. My son was complaining about the fit of his glasses and Jen took the time to not only make him comfortable but provided some much needed relief behind his little bunny ears. My little guy couldn’t stop talking about his experience on the way home. It’s not often we get that level of customer service when going into businesses in the area. Thank you Jen for being the ultimate professional! I’ll be back.","comment":{"@type":"Comment","name":"","datePublished":"2023-06-14T16:17:31Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kevin Clark"},"datePublished":"2023-06-11T13:32:37.684Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2023-06-21T02:15:07Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jeanne Jansen"},"datePublished":"2023-04-27T22:56:20.512Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Salesperson was awesome and helped me find the perfect sunglasses and everyday glasses.","comment":{"@type":"Comment","name":"","datePublished":"2023-06-08T21:17:27Z","text":"Thank you for your feedback! We are happy to hear about your positive experience and look forward to serving you! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Nathan Burns"},"datePublished":"2023-04-14T23:47:14.732Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"From the doctor on staff to the wonderful women helping order my new frames, I really had a pleasant experience at this Lens Crafter. Everyone looked and sounded professional. They had no problem helping me even when the day was ending and they were down to one doctor. Got my prescription corrected and new lenses order on a whim because lens crafters made it so easy and available.","comment":{"@type":"Comment","name":"","datePublished":"2023-04-19T21:08:04Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Timberly Williams"},"datePublished":"2023-04-14T14:24:59.716Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Liz,\nWas really great and very helpful.. check her out..","comment":{"@type":"Comment","name":"","datePublished":"2023-04-19T14:33:18Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Robert Franklin"},"datePublished":"2023-04-13T21:48:23.243Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The lady at this location gave me excellent customer service, last year I purchased some work glasses and another pair from the inside fairview heights mall location and was treated like a criminal🤷🏾‍♂️, just thankful to get good customer service again in a time of terrible customer service nationwide","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Flaming Donut Gamers"},"datePublished":"2023-04-05T15:39:10.706Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Ordered and paid over 2 weeks ago from Fairview Heights, IL location. I still have NOT received my glasses. Worse yet, the tracking order directly from my receipt says order NOT found when tracking online using the email provided. I am receiving marketing emails from LensCrafters now, so I know it is the correct email address and have triple checked the order number. The worst is when calling the Fairview Heights location using the phone number on my receipt, nobody will answer.\n$280 paid upfront, no online tracking, no customer service to get ahold of.\nF. Stay away! Do NOT do business with LensCrafters in Fairview Heights, IL\nAbsolutely TERRIBLE","comment":{"@type":"Comment","name":"","datePublished":"2023-04-05T15:52:50Z","text":"Thank you for your review. We are sorry to hear your experience at LensCrafters did not meet your expectations. We strive to meet all of our customer needs. Please go to http://ms.spr.ly/6262g1f2u to follow up so we can redirect your concern to the appropriate person. "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Mario Franklin"},"datePublished":"2023-04-04T21:27:37.889Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very professional place everyone was helpful.","comment":{"@type":"Comment","name":"","datePublished":"2023-04-10T20:26:59Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Mark Voorhis"},"datePublished":"2023-04-02T00:56:09.046Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Liz in the Lincoln Trail Fairview Hts store was incredible! Her ability to connect with me as a customer was brilliant. She asked questions, listened to my answers, and quickly understood what I was looking for. Her ability to match glasses with face structure was awesome! Need glasses? See Liz. She will most definitely get you what you need, and you’ll have fun while you’re doing it!","comment":{"@type":"Comment","name":"","datePublished":"2023-04-07T17:22:22Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kathy Large"},"datePublished":"2023-03-24T23:56:05.021Z","reviewRating":{"@type":"Rating","ratingValue":"4","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Sausage Mechanic"},"datePublished":"2023-03-18T23:13:06.324Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"They're always great when I go there. Very friendly and professional","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Rita Rogers"},"datePublished":"2023-02-22T13:33:46.213Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Jen was super friendly and helpful. Their assortment of eyeglass frames and sunglasses is amazing.","comment":{"@type":"Comment","name":"","datePublished":"2023-02-28T17:13:37Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Michael Petz"},"datePublished":"2023-02-10T20:58:45.727Z","reviewRating":{"@type":"Rating","ratingValue":"4","bestRating":"5"},"reviewBody":"Staff is great!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Keke Reeves"},"datePublished":"2023-01-26T00:28:23.442Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I absolutely love going to Lens Crafters. Jen and Pam are so delightful and kind! They both offered me great advice with picking my frames. And Pam helped me stay in my budget..almost lol. Would recommend to all my family and friends! Tell them KeKe sent you!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"K Malone Jr."},"datePublished":"2023-01-16T20:43:09.995Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The employees were very helpful. I was greeted as soon as I walked into the store. They answered all my questions.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Sunny chase"},"datePublished":"2023-01-02T16:51:41.442Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Amazing place the staff is awesome, they fixed my glasses for me free of charge.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Carl Millender"},"datePublished":"2022-12-22T18:03:01.828Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Store manager Liz is simply amazing! Switching my family from Clarkson Eyecare to Lens Crafters immediately!","comment":{"@type":"Comment","name":"","datePublished":"2022-12-28T16:53:11Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Toby Hibbler"},"datePublished":"2022-12-19T22:37:41.589Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Helpful and they do everything they can to make you satisfied if you're not","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Loraine Verplanke"},"datePublished":"2022-12-15T21:59:11.637Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Excellent. Well informed, courteous and efficient.","comment":{"@type":"Comment","name":"","datePublished":"2022-12-20T20:50:21Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"A B"},"datePublished":"2022-11-21T00:45:23.142Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very professional and courtious. They know what they are doing :-)","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Linda Polk"},"datePublished":"2022-11-16T00:04:12.528Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Pam was outstanding! I will be back continuously with excellent customer services like this!!!","comment":{"@type":"Comment","name":"","datePublished":"2022-11-16T20:14:52Z","text":"Great to hear! We appreciate your review and hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kendrick Cobb"},"datePublished":"2022-10-22T21:37:21.584Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I am always able to go in and get greeted with a hello and a smile. Whether browsing for eyeglasses or coming in to get my frames adjusted, their service is always courteous and helpful. I went in today, with my glasses in bad shape, and a lady named Liz was so kind, patient.and careful to get my glasses adjusted back to a perfect fit. So thankful!!","comment":{"@type":"Comment","name":"","datePublished":"2022-10-24T15:35:39Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Joseph C Griffin Jr"},"datePublished":"2022-10-19T17:08:03.145Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The eye doctor did an excellent job telling me how good my eyes were we're in the condition of my eyes","comment":{"@type":"Comment","name":"","datePublished":"2022-10-20T19:23:33Z","text":"Awesome to hear! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Amy Faircloth"},"datePublished":"2022-10-08T19:00:29.007Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Love how I can just pop in anytime for a cleaning.","comment":{"@type":"Comment","name":"","datePublished":"2022-10-13T18:35:50Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Tyler Tammons"},"datePublished":"2022-09-29T18:29:09.936Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"GREAT SERVICE, LOVE IT HERE!","comment":{"@type":"Comment","name":"","datePublished":"2022-10-05T13:49:09.837Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Route Royal"},"datePublished":"2022-09-27T16:51:41.377Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Jen is great!","comment":{"@type":"Comment","name":"","datePublished":"2022-09-28T20:32:02Z","text":"Hi! Thank you so much for your review. We are excited to hear Jen was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Rick"},"datePublished":"2022-09-23T19:09:53.721Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-09-28T20:41:35.072Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Esther Staub"},"datePublished":"2022-09-22T18:34:00.841Z","reviewRating":{"@type":"Rating","ratingValue":"3","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-09-28T18:14:38Z","text":"Thank you for your review. We are sorry to hear your experience at LensCrafters did not meet your expectations. We strive to meet all of our customer needs. Please go to https://www.luxotticacustomercare.com/lenscrafters to follow up so we can redirect your concern to the appropriate person."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Makisha Davis"},"datePublished":"2022-09-08T19:39:03.426Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"After having a horrible experience at the mall location. I went to this location. I was greeted at the door by this really nice lady named Liz. Liz was helping another customer when I arrived. She assured he that someone would be with me shortly. I waited no more then ten minutes. Liz was very knowledgeable when it came to the frames, lenses and warranty. Liz was very patient as I had several questions. Liz placed my order and I paid. The whole process took less then 45 minutes. I would definitely recommend this place. The other two employees were nice as well. I didn't receive any help from them, I could tell due to the customers they were helping were leaving happy. I got the frames I originally wanted from the first location and I'm so happy. So glad I didn't just say forget LenCrafters after the first location.#LensCraftersforthewin #Liz","comment":{"@type":"Comment","name":"","datePublished":"2022-09-09T15:33:43Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"SUSAN OLSEN"},"datePublished":"2022-09-06T20:32:24.315Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-09-07T17:06:59Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Spazy MaGee"},"datePublished":"2022-08-26T15:30:07.381Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Wonderful people. Excellent service!!! Always come here to this location","comment":{"@type":"Comment","name":"","datePublished":"2022-09-01T14:33:55Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Al Saponar"},"datePublished":"2022-08-26T00:04:02.599Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Excellent friendly service!","comment":{"@type":"Comment","name":"","datePublished":"2022-08-26T13:56:06Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Rod Johnson"},"datePublished":"2022-08-25T21:03:21.747Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-08-26T15:40:20Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Moll Matthew"},"datePublished":"2022-08-24T23:32:48.461Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Greeted as I walked in. Took the time to fix my glasses. Thank you.","comment":{"@type":"Comment","name":"","datePublished":"2022-08-25T16:13:20Z","text":"Hi! Thank you so much for your positive review. We are happy we could help with your vision needs and look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Simonne Zanders"},"datePublished":"2022-08-19T23:30:31.383Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-08-25T15:52:57.466Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kelly Koval"},"datePublished":"2022-08-15T18:58:05.973Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Jen and Liz are amazing and so so helpful. Made me feel so welcome and helped me even when they didn’t have to. Highly recommend!","comment":{"@type":"Comment","name":"","datePublished":"2022-08-16T19:41:48Z","text":"Hi! Thank you so much for your review. We are excited to hear that Jen and Liz were able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Charlene Easton"},"datePublished":"2022-08-13T21:46:49.694Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Liz and her team are amazing!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Mario Hinojosa"},"datePublished":"2022-08-07T21:00:31.865Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Matthew Geremia the assistant manager helped me by straightening my glasses. They fit perfect now!","comment":{"@type":"Comment","name":"","datePublished":"2022-08-08T16:27:50Z","text":"Hi! Thank you so much for your review. We are excited to hear Matthew was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Gismomerle81"},"datePublished":"2022-08-01T14:34:33.404Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Love Love Love LensCrafters in Fairview Heights, IL!! Jen, assistant manager, helped me pick out the best glasses and sunglasses! I absolutely love my updated look!! Olivia and Cheryl were also helpful in helping me find the best look! They also helped to make sure I got all the available discounts and savings!! Liz, the manager, is awesome! She has hired the best staff!! She also helped me a month ago with my daughters glasses!! Top notch in customer service, friendly and helpful!! The store also has a very nice selection to choose from!! I highly recommend getting your glasses here!!","comment":{"@type":"Comment","name":"","datePublished":"2022-08-04T20:54:20Z","text":"Thank you for your review. Our associates are some of the best around and we are always happy to hear our customers feel the same!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Torri T"},"datePublished":"2022-07-26T23:21:06.758Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-07-27T14:44:14Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Courtney Clements"},"datePublished":"2022-07-25T23:08:01.261Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Jen Pope stepped in & helped me find the perfect frames that suited my face very well! She worked with me on price because my lenses started to chip the protective coating on the outside layer. She made the unexpected purchase I was making seamless and smooth, even for my money conscious husband!","comment":{"@type":"Comment","name":"","datePublished":"2022-07-26T15:54:04Z","text":"Hi! Thank you so much for your review. We are excited to hear Jen was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Bryce Newsome"},"datePublished":"2022-07-25T18:29:27.377Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-07-26T19:19:17Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Dwight Newsome"},"datePublished":"2022-07-25T18:29:09.444Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-07-26T19:19:45Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Joseph Cambron"},"datePublished":"2022-07-20T23:31:25.951Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Staff very friendly and went above and beyond expectations thanks for all the help and will definitely return!","comment":{"@type":"Comment","name":"","datePublished":"2022-07-21T14:59:44Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Cheryle Bolin"},"datePublished":"2022-07-20T13:22:57.315Z","reviewRating":{"@type":"Rating","ratingValue":"4","bestRating":"5"},"reviewBody":"Good selection of frames and everyone is helpful and knowledgeable. Can't wait to see my glasses when they get here.","comment":{"@type":"Comment","name":"","datePublished":"2022-07-22T14:15:43Z","text":"Hi! Thank you so much for your positive review. We are happy we could help with your vision needs and look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Lynnette Lewis"},"datePublished":"2022-07-18T18:19:33.881Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-07-19T18:59:44Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"The Night Owl"},"datePublished":"2022-07-17T17:43:40.154Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Went to get my son’s glasses repaired and the agents were patient and courteous. Thanks guys.","comment":{"@type":"Comment","name":"","datePublished":"2022-07-20T19:12:33.224Z","text":"Hi! Thank you so much for your positive review. We are happy we could help with your vision needs and look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Susan Haddad"},"datePublished":"2022-07-13T20:17:42.9Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Ali was great!","comment":{"@type":"Comment","name":"","datePublished":"2022-07-14T18:04:43.091Z","text":"Hi! Thank you so much for your review. We are excited to hear Ali was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Aqueesha Hill"},"datePublished":"2022-07-02T21:44:33.649Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-07-07T17:17:44.092Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Robert Lupcho"},"datePublished":"2022-06-29T15:03:05.202Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Amazing nice and professional people here. I absolutely recommend Dr. Reed. She is the best. I have gone here the past 3 + years. She takes the initiative and really listens. Her knowledgeable feedback was informative being complete, concise and incredibly helpful. LensCrafters/Dr. Reed's office got the Bravo award from me 👏 !!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Lydia Shaw"},"datePublished":"2022-06-22T15:48:15.012Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Repaired my Costa sunglasses immediately and did not charge.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Miles Sexton"},"datePublished":"2022-06-18T22:06:52.544Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Fixed why I thought was a hard break in my glasses. Great service","comment":{"@type":"Comment","name":"","datePublished":"2022-06-23T16:06:06.03Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"sally brown"},"datePublished":"2022-06-16T21:50:15.866Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"the people here are beyond awesome! i received kind and exemplary service; the quality of workmanship was first-rate; everyone with whom i interacted at this location was patient, good natured, and generous with their time and expertise. there are of course many places to get glasses but honestly, after this visit, i really can’t imagine going elsewhere.","comment":{"@type":"Comment","name":"","datePublished":"2022-06-17T18:32:46.258Z","text":"Hi! Thank you so much for your positive review. We are happy we could help with your vision needs and look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Michael Frey"},"datePublished":"2022-06-10T00:33:22.926Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Liz, the store manager, was very helpful & friendly. She replaced the nose pads on my glasses free of charge. She was very helpful and informative when I was looking at sunglasses. There was no pressure to buy. The store was nice & clean. I will certainly be back when I need glasses.","comment":{"@type":"Comment","name":"","datePublished":"2022-06-10T14:02:20.56Z","text":"Hi! Thank you so much for your review. We are excited to hear Liz was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Maureen Kristof"},"datePublished":"2022-06-09T17:37:18.002Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Selection was amazing, and reasonably priced. It was a relaxed and easy process - I was allowed to browse without pressure so I could find the frames I liked. The manager, Liz, was super helpful, honest, and willing to work with me and my budget as I weighed my wants v. my needs. She explained in detail all the options available for my bifocal sunglasses and made me feel like I made all the right choices for me. I was checked in, measured, and checked out within 30 minutes of arrival. An amazing experience all around!","comment":{"@type":"Comment","name":"","datePublished":"2022-06-10T13:47:14.064Z","text":"Hi! Thank you so much for your review. We are excited to hear Liz was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Curt Kohnen"},"datePublished":"2022-06-07T20:42:21.3Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very good experience 👌","comment":{"@type":"Comment","name":"","datePublished":"2022-06-08T16:42:21.887Z","text":"Awesome to hear! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"c h"},"datePublished":"2022-06-02T10:41:12.975Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Mrs. Rodgers"},"datePublished":"2022-05-28T15:13:47.551Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"My son and I had a great experience.The young man that helped us was awesome and vey helpful. I would definitely recommend them to everyone.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Georgia Wilson"},"datePublished":"2022-05-21T14:34:58.285Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I had bought a pair of glasses at another Lenscrafters in another state and the attachment to the side piece wasn't right from the beginning. A tech at this location fixed it right away without any fuss. I also think this location has a better selection than a lot of other locations I've been to. Very pleased.","comment":{"@type":"Comment","name":"","datePublished":"2022-05-25T19:30:57.391Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Amy Wicks"},"datePublished":"2022-05-15T21:55:49.327Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Amazing service! Jen explained everything thoroughly. Will return every year!","comment":{"@type":"Comment","name":"","datePublished":"2022-05-16T19:28:46.131Z","text":"Hi! Thank you so much for your review. We are excited to hear Jen was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ashley Wiedau"},"datePublished":"2022-05-09T19:17:19.057Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-05-10T20:53:41.829Z","text":"Great to hear! We appreciate your review and hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Beverly Early"},"datePublished":"2022-04-24T18:40:55.219Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Linda Grames"},"datePublished":"2022-04-24T00:05:31.304Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I was helped by Ameen, a young gentleman who was very pleasant and extremely helpful. He helped me pick out two pairs of glasses and was very patient. In fact, the entire staff was friendly and helpful. I go to Lenscrafters each year because I LOVE the staff and the service I receive.","comment":{"@type":"Comment","name":"","datePublished":"2022-04-29T17:32:48.817Z","text":"Hi! Thank you so much for your review. We are excited to hear Ameen was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ronald Besse"},"datePublished":"2022-04-20T21:40:30.438Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Everyone at LensCrafters were so helpful and friendly. Very knowledgeable to make sure our vision needs were met. I'm so glad we went there.","comment":{"@type":"Comment","name":"","datePublished":"2022-04-21T19:03:03.722Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Cinnamon Toast"},"datePublished":"2022-04-20T20:55:28.696Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-04-21T19:33:01.912Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Christina Whitson"},"datePublished":"2022-04-07T18:49:32.737Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Best people skills especially how the eye Dr. Side and lenscrafters work together to get the perfect fit.","comment":{"@type":"Comment","name":"","datePublished":"2022-04-12T14:33:23.392Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Pat Forhan"},"datePublished":"2022-04-01T11:56:15.454Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-04-06T17:32:25.558Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Erin Walter"},"datePublished":"2022-03-25T20:52:47.986Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Super welcoming, friendly and knowledgeable staff","comment":{"@type":"Comment","name":"","datePublished":"2022-03-29T15:47:05.697Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Rhonda Purcella"},"datePublished":"2022-03-19T21:36:28.387Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Awesome staff. They went out of their way to make sure I got what I needed.","comment":{"@type":"Comment","name":"","datePublished":"2022-03-24T18:24:42.496Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Rachel Miller"},"datePublished":"2022-03-18T16:56:04.245Z","reviewRating":{"@type":"Rating","ratingValue":"4","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Fred Bishop"},"datePublished":"2022-02-24T21:11:11.389Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I have used LensCrafters for many years and have bought glasses and prescription sunglasses! I couldn’t be more pleased! They have great service after the sale and have always stood behind their products. They have adjusted y glasses and fixed my glasses many times and never charge! I strongly recommend them!!","comment":{"@type":"Comment","name":"","datePublished":"2022-02-25T14:35:39.519Z","text":"Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Andre Valenzuela"},"datePublished":"2022-02-24T03:41:42.389Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Any experience at Lenscrafters has been great; however, I'm ever so excited to be able to go to any place and be very well attended to. Olivia, my salesperson, was so helpful and understanding of my old man, in a young body, vibes and was able to work with me and my sister to find me a pair of glasses and sunglasses. Additionally, I will definitely be going back for another pair of sunglasses. Highly recommend Lenscrafters and suggest asking for Olivia.\nAlso, the doctors visit was amazing. I'm a difficult patient and they were extremely kind, caring and just extremely helpful. The only complaint is the eye machine that blows in my eye...that thing is beyond.","comment":{"@type":"Comment","name":"","datePublished":"2022-02-24T14:42:50.741Z","text":"Hi! Thank you so much for your review. We are excited to hear Olivia was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ghost Saucer42"},"datePublished":"2022-02-23T20:20:34.569Z","reviewRating":{"@type":"Rating","ratingValue":"3","bestRating":"5"},"reviewBody":"Good staff at location. Below standard material for eyeglasses, on Corporate' end.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Glenda Taylor"},"datePublished":"2022-02-15T20:57:39.959Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Annie A"},"datePublished":"2022-02-13T17:16:52.934Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"My first visit to LenCrafters in many many years. The staff was everyone was extremely friendly. Dr Reed was super professional but also very cool. Liz helped me pick out frames as was very helpful and patient. I can't remember everyones name & no complaints at all.","comment":{"@type":"Comment","name":"","datePublished":"2022-02-18T21:35:05.575Z","text":"Thank you for your review. Our associates are some of the best around and we are always happy to hear our customers feel the same!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Donna Dudici"},"datePublished":"2022-02-11T04:07:33.003Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Love LensCrafters in Fairview Heights. The staff is always friendly and helpful. Jen has been a huge help to me in picking out new glasses and so patient and knowledgeable in the process.!!!","comment":{"@type":"Comment","name":"","datePublished":"2022-02-11T14:25:01.701Z","text":"Hi! Thank you so much for your review. We are excited to hear Jen was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Daniel"},"datePublished":"2022-02-10T20:49:14.627Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very professional and enthusiastic about their job of which they seem to deep down enjoy, from the Doctor who fully explained all her procedures and methods to the techs who, in the midst of all that was happening, took the time to train each other on the progressive lenses. An enjoyable and relaxing time without feeling like just a number! Thank you! My family will definitely be back, hopefully they'll be there too!!","comment":{"@type":"Comment","name":"","datePublished":"2022-02-15T20:51:14Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Theresa Utt"},"datePublished":"2022-02-09T16:39:25.604Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I just came in to get a couple pairs of glasses adjusted because they were loose and affecting my ability to read with the progressive lens. Jen Pope was super helpful and pleasant. She took care of me quickly and efficiently. I always feel a little guilty monopolizing staff with adjustments when I'm not there to buy anything. Jen didn't make me feel like I was an imposition and I really appreciated that. In a time when customer service has fallen by the wayside with staffing shortages and online purchases, it's commendable to receive such good care. Thank you LensCrafters and Jen Pope. You made my day as well as helping me read the fine print.","comment":{"@type":"Comment","name":"","datePublished":"2022-02-10T14:53:54.084Z","text":"Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jere Gainey"},"datePublished":"2022-02-08T01:40:56.269Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-02-08T14:56:07.085Z","text":"Great to hear! We appreciate your review and hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Dottie King"},"datePublished":"2022-01-28T21:49:17.802Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The two associates were extremely friendly and kept the cleanliness standard. I will definitely be back and recommend this store!\n**Update**. Ali helped me with my glasses and was amazing! The turn around for my glasses was quick as well. I absolutely love the atmosphere of this store. Ali is such an asset to this store.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kenya Leonard"},"datePublished":"2022-01-03T20:17:28.543Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"James O'Neal"},"datePublished":"2021-12-31T20:50:56.591Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Greatest customer service. The staff treated me with the best care. Really enjoyed my visit and will be going back for future eye care needs.","comment":{"@type":"Comment","name":"","datePublished":"2022-01-04T19:48:45.62Z","text":"Thank you for your review, all of our associates work diligently to provide a great experience! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Entered Letters"},"datePublished":"2021-12-30T02:32:24.557Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Love this store and the staff. Jen, the manager, went above and beyond to help me out. She's by far the most experienced person in the optical field that I've ever encountered. I will return.","comment":{"@type":"Comment","name":"","datePublished":"2021-12-30T14:44:18.972Z","text":"Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Julie Bynum"},"datePublished":"2021-12-29T23:11:18.125Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-12-30T21:11:29.92Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"twayne reignmaker"},"datePublished":"2021-12-21T23:32:47.877Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Explained everything well that was taking place during exam. Answered all my questions. They were more thorough than other places I’ve been. Great pricing.","comment":{"@type":"Comment","name":"","datePublished":"2021-12-22T16:34:35.617Z","text":"Thanks for the review! We are happy to hear that all of your questions were answered. We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"rey sanders"},"datePublished":"2021-12-20T21:34:33.19Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"everyone made the whole process easy and explained everything excellently. highly recommend! shout out to ali for being wonderful!","comment":{"@type":"Comment","name":"","datePublished":"2021-12-21T19:45:21.531Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Leandrea Hartsfield"},"datePublished":"2021-12-19T23:13:53.684Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great customer service! Both ladies complimented me on my frame selections","comment":{"@type":"Comment","name":"","datePublished":"2021-12-20T15:45:08.529Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Joey Alexander Tracy"},"datePublished":"2021-12-15T23:03:37.61Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The staff was wonderful, polite, and attentive.\nI had some trouble with my payment and they helped me out and had me walking out the door a happy person. Thanks guys!","comment":{"@type":"Comment","name":"","datePublished":"2021-12-16T16:56:58.55Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Olivia Salvati"},"datePublished":"2021-12-15T20:12:24.483Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-12-16T20:04:16.566Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jake Harper"},"datePublished":"2021-12-14T20:16:19.003Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Exceptional service from an exceptional crew. Get all my glasses here and have never had any issues. Convenient and friendly.","comment":{"@type":"Comment","name":"","datePublished":"2021-12-14T20:57:01.757Z","text":"Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Thomas River"},"datePublished":"2021-12-13T20:00:52.235Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The optometrists are methodical and knowledgeable, especially Dr. Reed. (She discovered I needed prism correction when another eye doctor and an ophthalmologist failed me.) I've always been pleased with the LensCrafters technicians who help with choosing frames, ordering and fitting them when they come in. Jen was the most recent staff member who helped me, and I have nothing but good things to say about her.","comment":{"@type":"Comment","name":"","datePublished":"2021-12-14T13:40:50.304Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Chase Dennis"},"datePublished":"2021-12-11T22:57:46.19Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Tina Bonn"},"datePublished":"2021-12-10T18:31:21.879Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very nice store. It was very clean and organized. Ali replaced the nose peices on my glasses and did a great job. The staff was friendly. I will definitely be a returning customer.","comment":{"@type":"Comment","name":"","datePublished":"2021-12-15T17:03:03.718Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Lynnette White"},"datePublished":"2021-12-03T01:58:46.782Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The manager Anjolita was very professional from the time I walked in until the time we lifted. The staff was excellent!!! I will return back to that store.","comment":{"@type":"Comment","name":"","datePublished":"2021-12-03T15:40:54.416Z","text":"Hi! Thank you so much for your review. We are excited to hear Anjolita was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"courtney allen"},"datePublished":"2021-12-02T20:32:37.373Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Raymond Wieczorek"},"datePublished":"2021-11-27T21:53:54.594Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great people. Pam is super nice and helpful","comment":{"@type":"Comment","name":"","datePublished":"2021-12-03T17:31:29.643Z","text":"Hi! Thank you so much for your review. We are excited to hear Pam was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Audri"},"datePublished":"2021-11-26T17:00:42.153Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Really nice employees\nHelpful and knowledgeable\n\nThey helped us understand our eye plan","comment":{"@type":"Comment","name":"","datePublished":"2021-11-30T21:50:48.226Z","text":"Thank you for your review. Our associates are some of the best around and we are always happy to hear our customers feel the same!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ray Leezy"},"datePublished":"2021-11-21T16:06:31.113Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-11-23T17:45:51.896Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Robin Lee"},"datePublished":"2021-11-17T00:43:38.233Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Dara Perkins"},"datePublished":"2021-11-13T13:08:25.419Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-11-17T20:23:16.58Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"David Lee Womble"},"datePublished":"2021-11-01T19:33:59.331Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Lens Crafters located in Fairview Heights, Illinois had no problem remaking and correcting my new lenses within thirty days of purchase when I began to have headaches due to the previous prescription needing adjusting.\nThank you Lens Crafters for a great job and superior customer service!\n\nDavid Womble","comment":{"@type":"Comment","name":"","datePublished":"2021-11-08T21:25:43.322Z","text":"Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"The Allen Family"},"datePublished":"2021-10-07T14:19:55.523Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Amanda Ianke"},"datePublished":"2021-09-28T18:10:28.77Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I had an amazing experience! Every single person I encountered was so nice. The lady that did the pre-tests was so thorough, patient, and friendly. She made me feel welcomed! The doctor didn’t make me feel pressured to hurry up and decide if “1 or 2” is better, she gave me the time I needed to be confident in my decision. She was so patient with me and made sure I knew exactly what we were doing. She explained everything so well so that I could understand it. She was so relatable, kind, funny, and friendly! The tech that helped with my frames was fun, friendly, patient, and kind. I didn’t feel like I had to hurry up and find frames. I was able to take my time and make sure I like what I was getting. I will absolutely continue to come here for my eye exams and glasses needs! I’ve never had such a good experience!","comment":{"@type":"Comment","name":"","datePublished":"2021-09-28T19:10:26.753Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jesse Gonzales"},"datePublished":"2021-09-09T00:46:57.64Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I've had intermittent problems with some Oakley frames that I purchased several months ago, and I'd gone in several times to have them fixed. After a few visits and the realization that the frames were defective, we made a decision to swap the frames entirely for something else. I was surprised at how understanding and supportive the store was throughout the numerous visits, and how straightforward the replacement process ended up being. Thanks for helping me over these last several weeks!","comment":{"@type":"Comment","name":"","datePublished":"2021-09-09T13:14:59.554Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kimberly Peterson"},"datePublished":"2021-09-07T14:21:21.334Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very professional eye are services from both the doctors and LensCrafters staff.","comment":{"@type":"Comment","name":"","datePublished":"2021-09-08T14:19:30.254Z","text":"Thank you for your review. Our associates are some of the best around and we are always happy to hear our customers feel the same!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Bobbye Eulberg"},"datePublished":"2021-09-05T00:41:32.554Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-09-07T14:13:17.25Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Frank Kalips"},"datePublished":"2021-09-02T15:04:47.923Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Took care of a problem and Happy with service.","comment":{"@type":"Comment","name":"","datePublished":"2021-09-02T17:04:35.869Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"eric gunter"},"datePublished":"2021-08-05T02:57:46.247Z","reviewRating":{"@type":"Rating","ratingValue":"4","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-08-05T14:00:28.123Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Danna Underhill"},"datePublished":"2021-08-02T22:52:15.457Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"They don't tell you that the doctors exam and the LensCrafters is 2 separate business.. Insurance paid most of the exam. Over $500 for a pair of glasses? Rip off. Ask questions before you go.","comment":{"@type":"Comment","name":"","datePublished":"2021-08-06T18:46:01.391Z","text":"Hi there, thank you for your review. We are sorry to hear about your experience. We strive to provide the best glasses and customer service in the industry. Please go to https://www.luxotticacustomercare.com/lenscrafters to follow up so we can resolve this issue."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Stephie Daniels"},"datePublished":"2021-06-30T20:02:07.71Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-07-01T18:23:12.697Z","text":"Great to hear! We appreciate your review and hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Cindy Rivet"},"datePublished":"2021-06-04T19:07:48.259Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great Dr. great place to get glasses or contacts","comment":{"@type":"Comment","name":"","datePublished":"2021-06-08T15:42:18.649Z","text":"Awesome to hear! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"E H"},"datePublished":"2021-04-29T17:36:59.323Z","reviewRating":{"@type":"Rating","ratingValue":"3","bestRating":"5"},"reviewBody":"Prices are a little higher at Lenscrafters. However, I had great experience with the eye exam at Reed Eye Care.","comment":{"@type":"Comment","name":"","datePublished":"2021-04-30T15:23:10.887Z","text":"Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Lee Ann Gemmingen"},"datePublished":"2021-04-25T03:51:32.116Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I was so impressed with the service I received. The staff was extremely friendly, knowledgeable, and helpful. In addition, I was given one-on-one attention as I picked out new frames. Because the employees went above and beyond my expectations, I will never go to another company.","comment":{"@type":"Comment","name":"","datePublished":"2021-04-26T18:37:02.683Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Linda N"},"datePublished":"2021-04-17T04:25:42.169Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I had previously gave a bad review. I must say the\nStore Manager Airyn has changed my review.\nAiryn is a absolute pleasure , to help make the experience of shopping and exchange of my frames\neasy and pleasant. Thank you for your patience with me. The best customer service I've experienced in a long time.","comment":{"@type":"Comment","name":"","datePublished":"2021-04-20T17:00:09.547Z","text":"Thank you for your review. We are sorry to hear that your experience at LensCrafters did not meet your expectations. We strive to deliver the best service in the industry. Please go to https://www.luxotticacustomercare.com/lenscrafters to follow up so we can work to correct this issue."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"los"},"datePublished":"2021-04-14T18:37:14.128Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-04-15T15:54:33.338Z","text":"Great to hear! We appreciate your review and hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Reggie Clark"},"datePublished":"2021-01-20T17:55:42.748Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The staff was very nice & friendly. They took the time to go over and explain every little detail with me. I really appreciate the good service...","comment":{"@type":"Comment","name":"","datePublished":"2021-01-21T15:29:03.441Z","text":"Thank you for your review. Our associates are some of the best around and we are always happy to hear our customers feel the same!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Merideth Rogers"},"datePublished":"2020-12-05T17:35:04.381Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Love this Lens crafter and Dr Reed as well! Awesome group!!","comment":{"@type":"Comment","name":"","datePublished":"2020-12-09T21:07:32.943Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Tiana Thomas"},"datePublished":"2020-11-17T03:50:35.077Z","reviewRating":{"@type":"Rating","ratingValue":"4","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2020-11-17T17:00:58.441Z","text":"Great to hear! We appreciate your review and hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Romeo Staton"},"datePublished":"2020-10-19T21:37:56.801Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2020-10-20T19:14:16.458Z","text":"Hello Romeo, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jim Baker"},"datePublished":"2020-10-02T18:03:44.432Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2020-10-09T14:17:44.417Z","text":"Thank you for your review! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Brian =0"},"datePublished":"2020-09-15T19:58:55.116Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I always have a great experience at this particular location. I am always greeted with a smile and the team is quick to give me a personalized experience. I can be a very particular shopper, but that did stop my sales associate from being patient during my search. This is not the closest location to me, but I really like the team, so it it worth the extra travel time.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jessica Benson"},"datePublished":"2020-09-02T23:01:52.012Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Adam Harrel"},"datePublished":"2020-08-26T21:34:56.328Z","reviewRating":{"@type":"Rating","ratingValue":"3","bestRating":"5"},"reviewBody":"Expensive place to buy glasses. There are better options a short distance away if you can live without designer eyewear. Customer service is hit or miss.","comment":{"@type":"Comment","name":"","datePublished":"2020-08-27T17:03:59Z","text":"We are sorry to hear your experience at LensCrafters did not meet your expectations. We strive to train our associates to be the best in the marketplace. Please go to bit.ly/LC-Support to follow up so we can redirect your concern to the appropriate person."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Vicente Martinez"},"datePublished":"2020-08-22T00:20:42.723Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"I pay for something that I never order really poor servers the manager don’t have professional skills I feel sorry for LensCrafters I never come back to this place\n\nYou guys need a professional people You guys suck","comment":{"@type":"Comment","name":"","datePublished":"2020-08-24T16:49:36.941Z","text":"Hi there, thank you for your review. We are disappointed to hear about your experience. We strive to provide the best glasses and customer service in the industry. Please go to bit.ly/LC-Support so we can resolve this issue."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"pdiddy w"},"datePublished":"2020-02-07T03:29:47.906Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Michael Dawson"},"datePublished":"2019-11-22T21:49:38.207Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Four visits and the eye doctor and LensCrafters couldn't even get my vision close to correct. Trial and error — all error. I refused my glasses. THEY KEPT MY MONEY, THOUGH!","comment":{"@type":"Comment","name":"","datePublished":"2019-11-26T20:40:55.108Z","text":"Hi Michael, thank you for your review. We are sorry for your experience and would like to learn more so we can address the issue. Please go to bit.ly/LC-LUX so we can follow up with you directly."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Maura Zackavec"},"datePublished":"2019-07-09T19:24:15.955Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"the optometrist and her staff were amazing and very welcoming. Dane was also great! he helped me find the perfect style for my face and find budget friendly options that were very cute. everyone there made me feel very welcomed and they were all helpful!","comment":{"@type":"Comment","name":"","datePublished":"2019-07-12T16:26:25.092Z","text":"Hi Maura! Thank you for your review! Our personnel are some of the best around, and we are excited to hear Dane was able to help make your trip to LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Robert Vilmure"},"datePublished":"2019-04-14T21:03:05.957Z","reviewRating":{"@type":"Rating","ratingValue":"2","bestRating":"5"},"reviewBody":"The optomitrist is very good. The rest of lens crafters is very disapointing. Their prices are high for the service they deliver. I bought new glasses. They had a scratch I didnt notice till I arrived home. I went back to have to argue with them before they finally fixed them. Never during the buying process was I informed about insurance. I went ahead and bought insurance after the fact. Then my glasses broke. I went in for repairs. The ear piece broke. Turns out that glasses insurance is separate from the lenses. Again. We find out about insurance after the fact. Better yet glasses under a year old have no warranty. Also no parts available. Im sorry but enough is enough. I no longer plan on lining their pockets on cheap over priced glasses with no warranty. Enough said.","comment":{"@type":"Comment","name":"","datePublished":"2019-04-26T20:48:16.059Z","text":"Hi Robert, thanks for your review. We value your business and are very disappointed to learn about your experience. We strive to deliver top quality customer service at all times. Please go to https://bit.ly/LC-LUX so we can follow up with you directly."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kari K"},"datePublished":"2019-02-10T17:32:24.281Z","reviewRating":{"@type":"Rating","ratingValue":"2","bestRating":"5"},"reviewBody":"They are just not friendly. I gave them 3 visits and they are just not. Spend your money at a different eye wear company.","comment":{"@type":"Comment","name":"","datePublished":"2019-02-19T22:13:35.977Z","text":"Hi Kari Kehm, thank you for your review. We value your feedback as it helps us improve our service. Please go to bit.ly/LC-Support so we can follow up with you directly to learn more and have your issue resolved."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Henry K."},"datePublished":"2018-12-06T22:13:13.572Z","reviewRating":{"@type":"Rating","ratingValue":"4","bestRating":"5"},"reviewBody":"First and foremost, everyone here was friendly, including Nancy (my go-to person) and Dr. Bell (the eye-care physician that saw me). First time of course, but definitely recommend this location. Very patient and accommodating staff and appointments are easy to schedule/cancel (thanks Christina). They have a wide selection of frames to choose from and definitely accept EyeMed insurance.","comment":{"@type":"Comment","name":"","datePublished":"2018-12-10T20:19:01.712Z","text":"Hi Henry! Thanks for your review. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Lynanne Feilen"},"datePublished":"2018-04-02T21:54:29.48Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"It inexplicably took more than 2 hours to get an exam and order a new pair of glasses. I’m still not happy with the glasses (remade 3x but they still hurt my head). Two calls to optometrist went unreturned and the office manager was less than helpful. (By the way, you don’t have the best return policy in the industry. ) Some staff are pleasant, but for others, it’s just a business (💰), instead of it being about eye care, health, and wellbeing.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Becki B"},"datePublished":"2017-11-25T15:53:25.901Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Montez Coleman"},"datePublished":"2017-10-18T02:13:17.162Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The store in the mall should follow this stores example especially as it pertains to customer service. FIVE STAR SERVICE!!!!!\n\nBought first pair at the st Clair mall location and the workmanship was less than sub par. This store fixed them and earned my future business.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"terri schmidt"},"datePublished":"2017-08-13T19:08:51.377Z","reviewRating":{"@type":"Rating","ratingValue":"3","bestRating":"5"},"reviewBody":"Excellent service","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jennifer Ahrens"},"datePublished":"2017-06-04T17:08:43.49Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Optometrist is very thorough. Great selection of frames and wonderful sales people that are kind and knowledgeable. They worked and worked with me to find frames that FIT.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Thane"},"datePublished":"2016-10-29T14:07:05.281Z","reviewRating":{"@type":"Rating","ratingValue":"4","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}}]</script><script type="application/ld+json">[{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"E Alex"},"datePublished":"2025-03-12T23:06:47.428Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Eryn is very cool and knowledgeable, probably the coolest person in the building actually. Keep hiring awesome people like him and I will keep coming","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jose Dominguez Jr"},"datePublished":"2025-03-11T22:43:30.033Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"LIZ IS THE MOST AMAZING PERSON EVER. SHE WENT ABOVE AND BEYOND FOR ME IN EVERYTHING. ITS AWESOME TO ARRIVE TO THE STORE AND BEING GREETED BY MY NAME FROM HER, FEELS LIKE IM PART OF THE LENS CRAFTERS FAMILY. THANK YOU LIZ. YOU ARE THE BEST.","comment":{"@type":"Comment","name":"","datePublished":"2025-03-12T12:34:29.468Z","text":"Thank you for your review! \nWe are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. \nWe hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Shaltov Duvalto"},"datePublished":"2025-03-07T21:50:52.931Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Darryl was wonderful. He was knowledgeable and patient with me as I tried to find just the right frame. 10/10 would recommend","comment":{"@type":"Comment","name":"","datePublished":"2025-03-08T06:31:03.7Z","text":"Thank you for your review! \nWe are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. \nWe hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Julie Mueller"},"datePublished":"2025-03-07T14:56:51.068Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Doctor and entire staff were excellent. Dr explained each procedure. Enjoyed shopping afterward in store with no pressure and explanations on all items available for performance of my new glasses.","comment":{"@type":"Comment","name":"","datePublished":"2025-03-08T02:40:03.588Z","text":"Thank you for your review! \nWe are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. \nWe hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Liz Clark"},"datePublished":"2025-03-07T13:04:37.66Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2025-03-08T02:21:04.075Z","text":"Thank you for your review! \nWe are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. \nWe hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Sophia Richardson (SOSO GORLLL)"},"datePublished":"2025-03-01T20:11:41.399Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2025-03-04T23:09:02.787Z","text":"Thank you for your review! \nWe are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. \nWe hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"B Fulton"},"datePublished":"2025-03-01T20:09:05.653Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"We had a great experience getting our annual exam and picking out frames","comment":{"@type":"Comment","name":"","datePublished":"2025-03-04T23:07:17.042Z","text":"Thank you for your review! \nWe are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. \nWe hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Angel Fulton"},"datePublished":"2025-03-01T19:54:00.252Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Everyone was helpful and made the process very pleasant, Liz the manager and all the staff were wonderful","comment":{"@type":"Comment","name":"","datePublished":"2025-03-04T23:03:41.135Z","text":"Thank you for your review! \nWe are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. \nWe hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kimberly Paz"},"datePublished":"2025-02-25T14:53:46.035Z","reviewRating":{"@type":"Rating","ratingValue":"3","bestRating":"5"},"reviewBody":"I gave it a three because of the doctors exam and because of the lack of service I got in the store picking out glasses. Which were actually kind of pricey considering it's a chain store I expected lower prices it was expensive to me.","comment":{"@type":"Comment","name":"","datePublished":"2025-02-28T20:58:20.74Z","text":"Thank you for your review. We are sorry to hear that your experience at LensCrafters did not meet your expectations. We strive to provide the best customer service in the industry. Please go to www.luxotticacustomercare.com/lenscrafters/careform so we can work to correct this issue for you."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Brian Maloney"},"datePublished":"2025-02-23T05:08:36.445Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Liz the store manager @ Fairview Heights IL was incredible very pleasing experience as well as the Reed eye center very pleased","comment":{"@type":"Comment","name":"","datePublished":"2025-03-04T18:51:18.096Z","text":"Thank you for your review! \nWe are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. \nWe hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"phyllis jackson"},"datePublished":"2025-02-22T17:13:53.592Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very friendly staff\nThey are very patient and knowledgeable","comment":{"@type":"Comment","name":"","datePublished":"2025-03-05T17:24:29.164Z","text":"Thank you for your review! \nWe are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. \nWe hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Mike Johnson Sr"},"datePublished":"2025-02-20T00:05:43.718Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Went for my yearly eye exam and found out it had moved. Was very happy with the updated environment, equipment and personnel. My exam went great and was very professionally done. Then when it came to getting my new glasses, Meredith was very professional, energetic and knowledgeable. I can't wait to go back and get my new glasses!","comment":{"@type":"Comment","name":"","datePublished":"2025-03-03T18:26:38.001Z","text":"Thank you for your review! \nWe are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. \nWe hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Georgia"},"datePublished":"2025-02-18T16:11:51.701Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Fantasic customer service! My partner and I picked out our glasses after having our eye exam at the adjoining optometrist (Reed Eye Care Center). It was our first time using Lenscrafters and we were impressed. Eryn was lovely and personable and very thorough in helping my partner and I find our new frames and adjusting them to our needs. He even adjusted the nosepads on my old pair of glasses (since that was something I didn't know could be done). No more needing to constantly push them up!","comment":{"@type":"Comment","name":"","datePublished":"2025-02-19T04:26:34.852Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Myra Thomas"},"datePublished":"2025-02-18T01:55:43.724Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Meredith was very helpful and courteous. Made buying glasses a pleasant experience!","comment":{"@type":"Comment","name":"","datePublished":"2025-02-19T02:28:18.11Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Bree Rio"},"datePublished":"2025-02-12T21:07:00.375Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Really unhappy with the communication , or lack of, from this business. No attention to detail. I believe I talked to someone named Liz and she’s extremely unhelpful regardless of how many times we speak. Said she was too busy to help me when I called and then didn’t return my call. When I came in on my own, she had excuses. Was unaware of her own companies policies and had me sign a waiver for my safety glasses when I picked them up. Not when I paid. So I had no choice but to accept the equipment I need for work.","comment":{"@type":"Comment","name":"","datePublished":"2025-02-13T07:31:27.039Z","text":"Thank you for your review. We are sorry to hear that your experience at LensCrafters did not meet your expectations. We strive to provide the best customer service in the industry. Please go to www.luxotticacustomercare.com/lenscrafters/careform so we can work to correct this issue for you."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Aaron Lorence"},"datePublished":"2025-02-12T19:58:15.462Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very professional and courteous! Help me find my perfect glasses","comment":{"@type":"Comment","name":"","datePublished":"2025-02-13T04:37:38.936Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"George Safo"},"datePublished":"2025-02-06T22:49:29.567Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2025-02-07T07:18:15.118Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Blaze"},"datePublished":"2025-01-31T01:05:38.328Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I found the perfect pair of sunglasses! I love them!! Thank you LensCrafters!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Hannah Washington"},"datePublished":"2025-01-27T14:07:25.244Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2025-01-28T02:06:22.936Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Tim Haddad"},"datePublished":"2025-01-25T02:02:18.077Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great staff and experience!","comment":{"@type":"Comment","name":"","datePublished":"2025-01-26T01:52:01.965Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Denise Knolhoff"},"datePublished":"2025-01-22T20:26:40.649Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great selection of sunglasses. Great service.","comment":{"@type":"Comment","name":"","datePublished":"2025-01-23T04:57:13.096Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Darcell Rasmussen"},"datePublished":"2025-01-02T14:08:53.011Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great experience, the team of lens crafters worked together to meet my needs. The staff was friendly, professional and accommodating","comment":{"@type":"Comment","name":"","datePublished":"2025-01-03T01:59:00.945Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Natasha"},"datePublished":"2025-01-01T19:52:18.508Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Eryn has the best customer service ever. Patient, kind, professional and a people person. Thank you for having him.","comment":{"@type":"Comment","name":"","datePublished":"2025-01-02T04:09:28.664Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Cheryl Neace"},"datePublished":"2024-12-16T17:12:36.928Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"My husband purchased a new pair of glasses in Feb of 2023. 18 months later, the reflective coating that he paid extra for is wearing off around the edge of lenses. He cannot see out of the area where coating has worn off. Today he went in to see if this could be fixed, new lenses put in, etc. but was told only option was to purchase new glasses. He will never purchase from Lenscrafters again.","comment":{"@type":"Comment","name":"","datePublished":"2024-12-18T09:28:36.89Z","text":"Thank you for your review. We are sorry to hear that your experience at LensCrafters did not meet your expectations. We strive to provide the best customer service in the industry. Please go to www.luxotticacustomercare.com/lenscrafters/careform so we can work to correct this issue for you."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Andrew Sabatine"},"datePublished":"2024-12-11T21:17:06.54Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Eryn was a great representative of Lens Crafters and helped us with our eyeglass needs down to the smallest detail. Definitely recommend anyone to switch to Lens Crafters for their customer care and technology making it worlds easier to get proper glasses fitment in a fraction of the time of other shops.","comment":{"@type":"Comment","name":"","datePublished":"2024-12-12T07:48:24.289Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"James Oliver"},"datePublished":"2024-12-11T19:00:08.798Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Outstanding service and a great selection of frames to select from","comment":{"@type":"Comment","name":"","datePublished":"2024-12-12T06:08:55.222Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Rebecca Calliss"},"datePublished":"2024-12-10T19:07:57.85Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-12-11T02:53:07.098Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Tim Guskey"},"datePublished":"2024-12-10T18:41:48.766Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Outstanding customer care and service! Was interested in the new Ray-Ban Meta Smart Glasses. They set me up with an in-store eye exam, helped me pick the right frames, and got my order submitted quickly. Can't wait to get my new glasses.","comment":{"@type":"Comment","name":"","datePublished":"2024-12-11T02:37:55.054Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Dawn Damrow"},"datePublished":"2024-12-06T07:08:50.241Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"This lenscrafters location has an outstanding staff throughout! The front office staff for the Doctor’s office not only got my husband and I in for a same day appointment but helped pre register and answered many questions and was very friendly. Doctor Falconer was fantastic! He found issues not only with my eyes that was completely missed by a specialist, but did the same for my husband as well! The LensCrafters staff was outstanding as far as helping pick out the best frames and knowledgeable in working through our insurance coverage! I truly had the best experience at this location and they have now gained a lifelong customer because of it!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"tomas wegener"},"datePublished":"2024-11-22T20:53:38.133Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Friendly, helpful, knowledgable, selection+…thank you … thx Eryn!","comment":{"@type":"Comment","name":"","datePublished":"2024-11-27T20:06:22.856Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Tom Mentzer"},"datePublished":"2024-11-13T20:40:03.344Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-11-14T19:41:10.349Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"JSK Sawyer"},"datePublished":"2024-11-08T13:21:01.01Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Meredith was very knowledgeable and helpful!","comment":{"@type":"Comment","name":"","datePublished":"2024-11-11T20:44:53.133Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Edward Washington III"},"datePublished":"2024-11-07T01:12:58.168Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Friendly and professional. Excellent service from start to finish. Would definitely recommend.","comment":{"@type":"Comment","name":"","datePublished":"2024-11-08T18:58:18.972Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Julianne"},"datePublished":"2024-10-09T03:56:26.561Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"My experience here was great. Meredith was so patient with me and took the time to help me find a petite pair of frames that actually fit my face properly instead of trying to rush a sale. I had been to a local competitor earlier in the day that would not help me find proper frames and just wanted to make a sale whether I was happy with them or not, so I truly appreciated her personal assistance. Some of us have faces and conditions that require special sizes and finding them on our own can be daunting. I will be returning here next year and my dad, who accompanied me on this visit, said he’s planning on coming here from now on too. I would also like to point out that I did not feel pressured to purchase any unwanted upgrades in regards to my lenses and I received this excellent service despite not getting my eye exam done there. I was a first time walk in customer with a prescription from another doctor and they took me in immediately and treated me like a longtime visitor. I highly recommend them.","comment":{"@type":"Comment","name":"","datePublished":"2024-10-09T17:22:14.885Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Abria Mcgee"},"datePublished":"2024-09-21T17:35:45.374Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I had a wonderful experience at LensCrafters thanks to Meredith! She was incredibly nice and helpful throughout the entire process of finding the perfect eyeglasses frame for me. Meredith took the time to understand what I was looking for, made thoughtful suggestions, and ensured I felt comfortable with my choice. Her friendly demeanor and expertise made the experience easy and enjoyable. Highly recommend her for anyone needing assistance with finding the right frames!","comment":{"@type":"Comment","name":"","datePublished":"2024-09-26T20:30:57.254Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Mirenda Carson"},"datePublished":"2024-09-15T01:31:34.118Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Friendly concerned about my needs and got me in in a timely manner","comment":{"@type":"Comment","name":"","datePublished":"2024-09-20T18:06:21.324Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Erika"},"datePublished":"2024-09-10T19:47:03.855Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The staff has Always been Awesome! A special thank you to Meredith for assisting me Above and Beyond!!!","comment":{"@type":"Comment","name":"","datePublished":"2024-09-11T16:12:36.34Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Joyce Rowland"},"datePublished":"2024-09-07T16:21:33.514Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"First time purchasing prescription glasses...didn't know what I wanted, or what fit my face best. Eryn was so very helpful. Eryn was patient, a pleasure to work with. We laughed together and he even got a kick out of all of my quirks...when I said I'd spend that much on my two doggies but not on myself. Great customer service. I'll be back for a second pair...maybe those Tiffany & Co glasses! (If they ever go on sale!)","comment":{"@type":"Comment","name":"","datePublished":"2024-09-12T18:36:41.165Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Scott Nowak"},"datePublished":"2024-08-10T18:56:05.972Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Staff was super friendly and helpful in my decision to select a new pair of glasses. Eryn is a stellar worker and so helpful.","comment":{"@type":"Comment","name":"","datePublished":"2024-08-11T06:11:15.237Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Shannon Moore"},"datePublished":"2024-08-09T14:24:06.231Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Aaron at the Fairview location is the best. He is knowledgeable and helpful. I can't say enough good things about how much he helped me with my glasses.","comment":{"@type":"Comment","name":"","datePublished":"2024-08-10T01:38:57.078Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Gina Beckmann"},"datePublished":"2024-08-08T13:58:49.933Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The most wonderful doctor and staff I have ever met. I am truly thankful for all of them.","comment":{"@type":"Comment","name":"","datePublished":"2024-08-09T01:32:30.641Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Matthew Keefe"},"datePublished":"2024-08-07T20:01:43.017Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"They saved both pairs of my glasses that I was sure were beyond repair. Super friendly too.","comment":{"@type":"Comment","name":"","datePublished":"2024-08-08T07:25:41.5Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kay T"},"datePublished":"2024-08-04T01:10:11.992Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I had an excellent visit today at Lens Crafters. Mrs . Pam was very knowledgeable about her job. Her personality is the best. My children had fun with her also. Her smile was just as joyful. Lens Crafters in Fairview Heights, IL.","comment":{"@type":"Comment","name":"","datePublished":"2024-08-05T00:50:44.323Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"M. C. Lodge Jr."},"datePublished":"2024-08-01T17:39:06.883Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I was extremely satisfied with the service and variety of the frames were excellent! I would recommend this shop and I will definitely return in the future!!!","comment":{"@type":"Comment","name":"","datePublished":"2024-08-02T03:16:41.127Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ryan"},"datePublished":"2024-07-15T20:27:05.903Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I had to get prescription safety glasses for my work and this is the place they sent me to. Service was very fast and staff were incredibly helpful and friendly!","comment":{"@type":"Comment","name":"","datePublished":"2024-07-16T08:48:05.163Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Mark Klingler"},"datePublished":"2024-06-25T20:39:40.122Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very professional, knowledgeable and patient\nGreat team work between employees\nBeen going here for last 7 years, will continue to in the future also","comment":{"@type":"Comment","name":"","datePublished":"2024-06-26T04:19:35.146Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Cheri Moore"},"datePublished":"2024-06-17T02:33:34.396Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Employee explained different options and patiently waited while I consulted with my neuro-rehabilitation optometrist.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Fal Laf"},"datePublished":"2024-06-11T00:20:03.237Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Terrific service. Would recommend highly!","comment":{"@type":"Comment","name":"","datePublished":"2024-06-12T03:54:05.844Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Tim Dickerson"},"datePublished":"2024-06-06T22:32:43.098Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Staff at Fairview Heights are always efficient and polite!","comment":{"@type":"Comment","name":"","datePublished":"2024-06-07T05:38:46.15Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"karmen henry"},"datePublished":"2024-06-05T21:58:23.607Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"CUSTOMER SERVICE LADY THAT ANSWERED THE PHONE RUDE AS **** in person and doc were AWESOME!!! NEED new rep to answer phone, products are awesome and well priced with discounts as well; WHOMEVER i spoke to cause she never said her name NEEDS a new job PERIOD!!!!","comment":{"@type":"Comment","name":"","datePublished":"2024-06-06T05:22:57.933Z","text":"Thank you for your review. We are sorry to hear that your experience at LensCrafters did not meet your expectations. We strive to provide the best customer service in the industry. Please go to http://ms.spr.ly/6267YU6XW so we can work to correct this issue for you."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"JAKESHA"},"datePublished":"2024-05-10T23:05:19.303Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Thank you so much for Cheryl she is the absolute best! I really appreciate you!!","comment":{"@type":"Comment","name":"","datePublished":"2024-05-11T05:18:38.682Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Deborah Towery"},"datePublished":"2024-05-02T23:54:48.717Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very good experience. A great selection of frames.","comment":{"@type":"Comment","name":"","datePublished":"2024-05-04T00:22:25.81Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Sherri Wicks"},"datePublished":"2024-04-28T14:55:40.38Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great and efficient service I highly recommend this eyeglass shop.","comment":{"@type":"Comment","name":"","datePublished":"2024-04-29T01:46:37.063Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"John MacDonald"},"datePublished":"2024-04-27T15:35:41.118Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Liz is a G","comment":{"@type":"Comment","name":"","datePublished":"2024-04-28T06:34:16.224Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ashley Johnson"},"datePublished":"2024-04-20T01:58:05.771Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great staff! Fast delivery!","comment":{"@type":"Comment","name":"","datePublished":"2024-04-21T01:10:48.676Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"cheryl mckinley"},"datePublished":"2024-04-06T21:58:38.133Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Cheryl made the process easy and delightful..She is a value to your company..","comment":{"@type":"Comment","name":"","datePublished":"2024-04-07T06:49:43.76Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Danniele Gallagher"},"datePublished":"2024-04-05T20:34:54.068Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I went in to see which pair of glasses I liked the most out of the two I had picked out online. I was pleasantly greeted as soon as I walked in, which always sets you up for a positive experience, which is EXACTLY what I had. Eryn was the associate who took care of me, and, I can't believe I'm saying this, but that fine human being made my visit FUN! I'm coming back just because of you, my friend!","comment":{"@type":"Comment","name":"","datePublished":"2024-04-06T04:34:54.258Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Derrick Cook"},"datePublished":"2024-03-07T17:48:23.411Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I visited your store on Saturday, March 2nd. My experience with Liz was top shelf just the bestever. She went out of her way to make sure my husband and I got what we needed and then some. The glasses I purchased a few years ago from lens crafters were fallen off my face. She worked her majic, and now they fit perfectly. She acknowledged us when we walked through the door with eye contact. My husband and I are excited to receive the new frames. I felt like I walked away with 2 new pairs of glasses. Ms Liz, you Rock!\n\nThank you again for taking good care of us.","comment":{"@type":"Comment","name":"","datePublished":"2024-03-08T04:06:26.83Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"derrick raney"},"datePublished":"2024-03-04T22:05:19.377Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Everyone friendly and very helpful. I purchase glasses from different place last year and the screw came out of my glasses so I walked in to see what they would charge to fix. The lady put screw in and wouldn’t charge me for it. Even though I go to a different optometrist I decided I would give them my business for helping me out last time. By taking care of me as if I was your customer earned you my business.","comment":{"@type":"Comment","name":"","datePublished":"2024-03-05T03:36:26.076Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Terrel Stanford"},"datePublished":"2024-03-02T15:52:57.835Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Liz was a great help when I walked in needing help with my glasses,thank you so much!!!","comment":{"@type":"Comment","name":"","datePublished":"2024-03-03T10:43:37.892Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Lisa Lewis"},"datePublished":"2024-02-16T20:14:21.295Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Excellent Customer Service and they are knowledgeable. I found out why the type of glasses I had in the past were not suited for my needs! Thanks for all the information. See you next year. ☺️","comment":{"@type":"Comment","name":"","datePublished":"2024-02-17T05:50:05.497Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Alie Ray"},"datePublished":"2024-01-15T23:46:13.786Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Always a warm welcome with friendly faces. Thanks for your services. Much appreciated!","comment":{"@type":"Comment","name":"","datePublished":"2024-01-16T01:54:22.527Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Aaron Khosrovani"},"datePublished":"2024-01-11T23:09:35.315Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The manager Liz’ customer service was absolutely outstanding!!! I had stepped on my glasses and was hoping they could be repaired. Liz was very up front with me that the glasses might be too damaged to repair. Upon realizing they were too broken, Liz made a wonderful recommendation that I order the same pair of lenses online, and that LensCrafters could help me install my same lenses once they arrive, which one of the other staff Cari did upon my return. Liz and Cari were so helpful, that I’ll definitely be coming back to LensCrafters for my next pair of new glasses. Liz and Cari exemplify the best of the best for customer service!!!","comment":{"@type":"Comment","name":"","datePublished":"2024-01-12T02:09:11.833Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Rory Deal"},"datePublished":"2024-01-09T01:08:11.897Z","reviewRating":{"@type":"Rating","ratingValue":"4","bestRating":"5"},"reviewBody":"The staff was courteous and knowledgeable.","comment":{"@type":"Comment","name":"","datePublished":"2024-01-10T08:02:58.537Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Diana Forness"},"datePublished":"2024-01-01T14:24:03.75Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Everyone was so nice, knowledgeable and helpful","comment":{"@type":"Comment","name":"","datePublished":"2024-01-02T06:29:20.681Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Trena McCoy"},"datePublished":"2023-12-30T21:13:39.028Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The young lady who fitted me for my glasses went above and beyond to make sure my needs were met. The young lady was so patient. I would definitely recommend LensCrafters.","comment":{"@type":"Comment","name":"","datePublished":"2023-12-31T06:05:52.163Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kingcvc “Kingcvc”"},"datePublished":"2023-12-21T21:41:55.063Z","reviewRating":{"@type":"Rating","ratingValue":"4","bestRating":"5"},"reviewBody":"Service was great!","comment":{"@type":"Comment","name":"","datePublished":"2023-12-22T04:10:42.923Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Brent Reeves"},"datePublished":"2023-11-30T03:05:51.723Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"EVERYTHING went sooooo smoothly from chevk in to exam to eyewear purchase!","comment":{"@type":"Comment","name":"","datePublished":"2023-12-01T09:12:57.753Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Steve Kowalski"},"datePublished":"2023-11-10T20:18:56.776Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Liz Clark provided awesome customer service and was very knowledgeable keeping me informed of each step on my way to deciding the right pair of glasses for me!!","comment":{"@type":"Comment","name":"","datePublished":"2023-11-11T04:26:58.308Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ingrid Maria"},"datePublished":"2023-11-01T15:50:01.102Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The lady that cleaned and repaired my glasses was awesome. She knew exactly what the issue was. She made sure they were perfect. Great experience!","comment":{"@type":"Comment","name":"","datePublished":"2023-11-02T04:51:55.188Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"J Gagne"},"datePublished":"2023-09-09T23:32:48.28Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Dr. Falconer, was Great explained things, was thorough and friendly.\nThe staff were friendly and helpful with the selection process and explained options.","comment":{"@type":"Comment","name":"","datePublished":"2023-09-11T16:51:10.056Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Murlene Shaw"},"datePublished":"2023-09-07T18:50:20.21Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Jen was the person that helped me at the Fairview Heights store. She was very helpful in helping to select new glasses. She offered constructive comments as to whether they looked good or not. This I appreciated as you can’t see without your glasses! She has great customer service.","comment":{"@type":"Comment","name":"","datePublished":"2023-09-07T19:59:11.101Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! \n\n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Paul Robinson"},"datePublished":"2023-09-04T18:05:14.856Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Came in to get an eye exam and a new pair of glasses. Greeted upon walking in by a very pleasant individual.\n\nDid not have to wait long to be seen. Was very respectful of my time. Would recommend anyone looking for these services to come in.","comment":{"@type":"Comment","name":"","datePublished":"2023-09-06T17:14:31.948Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Nikki Jenkins"},"datePublished":"2023-09-02T19:25:48.307Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2023-09-05T17:59:02.37Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Priscilla Rosas"},"datePublished":"2023-08-19T17:21:38.958Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Jen was so helpful . I came in looking for a part to my sunglasses and she helped me right away . Service was completely free. I’m happy I can wear my sunglasses and don’t have to spent $$$ on new ones .","comment":{"@type":"Comment","name":"","datePublished":"2023-08-22T18:19:42.654Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Christopher Davis"},"datePublished":"2023-08-10T22:37:45.818Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I came in to have my glasses tighten and the entire staff was so polite and courtesy. I would recommend this place to anyone seeking an eye appointment","comment":{"@type":"Comment","name":"","datePublished":"2023-08-11T15:55:31Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Dorothy Dean"},"datePublished":"2023-08-02T00:58:22.846Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Had fun picking out glasses with their help.","comment":{"@type":"Comment","name":"","datePublished":"2023-08-02T01:55:51.555Z","text":"Thank you for your feedback! We are happy to hear about your positive experience and look forward to serving you! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Renard “RJ3K” Jones"},"datePublished":"2023-07-27T18:09:27.971Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Fixed my Oakley sunglasses free or charge in less than 5 min","comment":{"@type":"Comment","name":"","datePublished":"2023-07-27T18:21:58Z","text":" Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again.\n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Paul Kurrelmeyer"},"datePublished":"2023-06-30T23:15:18.358Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Liz, the Store Manager handled my scratched lens claim quickly.","comment":{"@type":"Comment","name":"","datePublished":"2023-07-11T18:19:39Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"LaVell Williams"},"datePublished":"2023-06-13T23:11:50.597Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Man what a relief, son broke his glasses on the way home (he couldn’t see a dream at this point). Stopped by to see if the team could help and received such a warm and welcoming reception. Even after telling Jen (beautiful spirit, A1 customer service) that I did not purchase the glasses from the company, she assisted without any reservations. My son was complaining about the fit of his glasses and Jen took the time to not only make him comfortable but provided some much needed relief behind his little bunny ears. My little guy couldn’t stop talking about his experience on the way home. It’s not often we get that level of customer service when going into businesses in the area. Thank you Jen for being the ultimate professional! I’ll be back.","comment":{"@type":"Comment","name":"","datePublished":"2023-06-14T16:17:31Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kevin Clark"},"datePublished":"2023-06-11T13:32:37.684Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2023-06-21T02:15:07Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jeanne Jansen"},"datePublished":"2023-04-27T22:56:20.512Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Salesperson was awesome and helped me find the perfect sunglasses and everyday glasses.","comment":{"@type":"Comment","name":"","datePublished":"2023-06-08T21:17:27Z","text":"Thank you for your feedback! We are happy to hear about your positive experience and look forward to serving you! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Nathan Burns"},"datePublished":"2023-04-14T23:47:14.732Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"From the doctor on staff to the wonderful women helping order my new frames, I really had a pleasant experience at this Lens Crafter. Everyone looked and sounded professional. They had no problem helping me even when the day was ending and they were down to one doctor. Got my prescription corrected and new lenses order on a whim because lens crafters made it so easy and available.","comment":{"@type":"Comment","name":"","datePublished":"2023-04-19T21:08:04Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Timberly Williams"},"datePublished":"2023-04-14T14:24:59.716Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Liz,\nWas really great and very helpful.. check her out..","comment":{"@type":"Comment","name":"","datePublished":"2023-04-19T14:33:18Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Robert Franklin"},"datePublished":"2023-04-13T21:48:23.243Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The lady at this location gave me excellent customer service, last year I purchased some work glasses and another pair from the inside fairview heights mall location and was treated like a criminal🤷🏾‍♂️, just thankful to get good customer service again in a time of terrible customer service nationwide","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Flaming Donut Gamers"},"datePublished":"2023-04-05T15:39:10.706Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Ordered and paid over 2 weeks ago from Fairview Heights, IL location. I still have NOT received my glasses. Worse yet, the tracking order directly from my receipt says order NOT found when tracking online using the email provided. I am receiving marketing emails from LensCrafters now, so I know it is the correct email address and have triple checked the order number. The worst is when calling the Fairview Heights location using the phone number on my receipt, nobody will answer.\n$280 paid upfront, no online tracking, no customer service to get ahold of.\nF. Stay away! Do NOT do business with LensCrafters in Fairview Heights, IL\nAbsolutely TERRIBLE","comment":{"@type":"Comment","name":"","datePublished":"2023-04-05T15:52:50Z","text":"Thank you for your review. We are sorry to hear your experience at LensCrafters did not meet your expectations. We strive to meet all of our customer needs. Please go to http://ms.spr.ly/6262g1f2u to follow up so we can redirect your concern to the appropriate person. "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Mario Franklin"},"datePublished":"2023-04-04T21:27:37.889Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very professional place everyone was helpful.","comment":{"@type":"Comment","name":"","datePublished":"2023-04-10T20:26:59Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Mark Voorhis"},"datePublished":"2023-04-02T00:56:09.046Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Liz in the Lincoln Trail Fairview Hts store was incredible! Her ability to connect with me as a customer was brilliant. She asked questions, listened to my answers, and quickly understood what I was looking for. Her ability to match glasses with face structure was awesome! Need glasses? See Liz. She will most definitely get you what you need, and you’ll have fun while you’re doing it!","comment":{"@type":"Comment","name":"","datePublished":"2023-04-07T17:22:22Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kathy Large"},"datePublished":"2023-03-24T23:56:05.021Z","reviewRating":{"@type":"Rating","ratingValue":"4","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Sausage Mechanic"},"datePublished":"2023-03-18T23:13:06.324Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"They're always great when I go there. Very friendly and professional","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Rita Rogers"},"datePublished":"2023-02-22T13:33:46.213Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Jen was super friendly and helpful. Their assortment of eyeglass frames and sunglasses is amazing.","comment":{"@type":"Comment","name":"","datePublished":"2023-02-28T17:13:37Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Michael Petz"},"datePublished":"2023-02-10T20:58:45.727Z","reviewRating":{"@type":"Rating","ratingValue":"4","bestRating":"5"},"reviewBody":"Staff is great!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Keke Reeves"},"datePublished":"2023-01-26T00:28:23.442Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I absolutely love going to Lens Crafters. Jen and Pam are so delightful and kind! They both offered me great advice with picking my frames. And Pam helped me stay in my budget..almost lol. Would recommend to all my family and friends! Tell them KeKe sent you!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"K Malone Jr."},"datePublished":"2023-01-16T20:43:09.995Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The employees were very helpful. I was greeted as soon as I walked into the store. They answered all my questions.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Sunny chase"},"datePublished":"2023-01-02T16:51:41.442Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Amazing place the staff is awesome, they fixed my glasses for me free of charge.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Carl Millender"},"datePublished":"2022-12-22T18:03:01.828Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Store manager Liz is simply amazing! Switching my family from Clarkson Eyecare to Lens Crafters immediately!","comment":{"@type":"Comment","name":"","datePublished":"2022-12-28T16:53:11Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Toby Hibbler"},"datePublished":"2022-12-19T22:37:41.589Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Helpful and they do everything they can to make you satisfied if you're not","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Loraine Verplanke"},"datePublished":"2022-12-15T21:59:11.637Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Excellent. Well informed, courteous and efficient.","comment":{"@type":"Comment","name":"","datePublished":"2022-12-20T20:50:21Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"A B"},"datePublished":"2022-11-21T00:45:23.142Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very professional and courtious. They know what they are doing :-)","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Linda Polk"},"datePublished":"2022-11-16T00:04:12.528Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Pam was outstanding! I will be back continuously with excellent customer services like this!!!","comment":{"@type":"Comment","name":"","datePublished":"2022-11-16T20:14:52Z","text":"Great to hear! We appreciate your review and hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kendrick Cobb"},"datePublished":"2022-10-22T21:37:21.584Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I am always able to go in and get greeted with a hello and a smile. Whether browsing for eyeglasses or coming in to get my frames adjusted, their service is always courteous and helpful. I went in today, with my glasses in bad shape, and a lady named Liz was so kind, patient.and careful to get my glasses adjusted back to a perfect fit. So thankful!!","comment":{"@type":"Comment","name":"","datePublished":"2022-10-24T15:35:39Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Joseph C Griffin Jr"},"datePublished":"2022-10-19T17:08:03.145Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The eye doctor did an excellent job telling me how good my eyes were we're in the condition of my eyes","comment":{"@type":"Comment","name":"","datePublished":"2022-10-20T19:23:33Z","text":"Awesome to hear! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Amy Faircloth"},"datePublished":"2022-10-08T19:00:29.007Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Love how I can just pop in anytime for a cleaning.","comment":{"@type":"Comment","name":"","datePublished":"2022-10-13T18:35:50Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Tyler Tammons"},"datePublished":"2022-09-29T18:29:09.936Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"GREAT SERVICE, LOVE IT HERE!","comment":{"@type":"Comment","name":"","datePublished":"2022-10-05T13:49:09.837Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Route Royal"},"datePublished":"2022-09-27T16:51:41.377Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Jen is great!","comment":{"@type":"Comment","name":"","datePublished":"2022-09-28T20:32:02Z","text":"Hi! Thank you so much for your review. We are excited to hear Jen was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Rick"},"datePublished":"2022-09-23T19:09:53.721Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-09-28T20:41:35.072Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Esther Staub"},"datePublished":"2022-09-22T18:34:00.841Z","reviewRating":{"@type":"Rating","ratingValue":"3","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-09-28T18:14:38Z","text":"Thank you for your review. We are sorry to hear your experience at LensCrafters did not meet your expectations. We strive to meet all of our customer needs. Please go to https://www.luxotticacustomercare.com/lenscrafters to follow up so we can redirect your concern to the appropriate person."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Makisha Davis"},"datePublished":"2022-09-08T19:39:03.426Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"After having a horrible experience at the mall location. I went to this location. I was greeted at the door by this really nice lady named Liz. Liz was helping another customer when I arrived. She assured he that someone would be with me shortly. I waited no more then ten minutes. Liz was very knowledgeable when it came to the frames, lenses and warranty. Liz was very patient as I had several questions. Liz placed my order and I paid. The whole process took less then 45 minutes. I would definitely recommend this place. The other two employees were nice as well. I didn't receive any help from them, I could tell due to the customers they were helping were leaving happy. I got the frames I originally wanted from the first location and I'm so happy. So glad I didn't just say forget LenCrafters after the first location.#LensCraftersforthewin #Liz","comment":{"@type":"Comment","name":"","datePublished":"2022-09-09T15:33:43Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"SUSAN OLSEN"},"datePublished":"2022-09-06T20:32:24.315Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-09-07T17:06:59Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Spazy MaGee"},"datePublished":"2022-08-26T15:30:07.381Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Wonderful people. Excellent service!!! Always come here to this location","comment":{"@type":"Comment","name":"","datePublished":"2022-09-01T14:33:55Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Al Saponar"},"datePublished":"2022-08-26T00:04:02.599Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Excellent friendly service!","comment":{"@type":"Comment","name":"","datePublished":"2022-08-26T13:56:06Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Rod Johnson"},"datePublished":"2022-08-25T21:03:21.747Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-08-26T15:40:20Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Moll Matthew"},"datePublished":"2022-08-24T23:32:48.461Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Greeted as I walked in. Took the time to fix my glasses. Thank you.","comment":{"@type":"Comment","name":"","datePublished":"2022-08-25T16:13:20Z","text":"Hi! Thank you so much for your positive review. We are happy we could help with your vision needs and look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Simonne Zanders"},"datePublished":"2022-08-19T23:30:31.383Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-08-25T15:52:57.466Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kelly Koval"},"datePublished":"2022-08-15T18:58:05.973Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Jen and Liz are amazing and so so helpful. Made me feel so welcome and helped me even when they didn’t have to. Highly recommend!","comment":{"@type":"Comment","name":"","datePublished":"2022-08-16T19:41:48Z","text":"Hi! Thank you so much for your review. We are excited to hear that Jen and Liz were able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Charlene Easton"},"datePublished":"2022-08-13T21:46:49.694Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Liz and her team are amazing!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Mario Hinojosa"},"datePublished":"2022-08-07T21:00:31.865Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Matthew Geremia the assistant manager helped me by straightening my glasses. They fit perfect now!","comment":{"@type":"Comment","name":"","datePublished":"2022-08-08T16:27:50Z","text":"Hi! Thank you so much for your review. We are excited to hear Matthew was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Gismomerle81"},"datePublished":"2022-08-01T14:34:33.404Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Love Love Love LensCrafters in Fairview Heights, IL!! Jen, assistant manager, helped me pick out the best glasses and sunglasses! I absolutely love my updated look!! Olivia and Cheryl were also helpful in helping me find the best look! They also helped to make sure I got all the available discounts and savings!! Liz, the manager, is awesome! She has hired the best staff!! She also helped me a month ago with my daughters glasses!! Top notch in customer service, friendly and helpful!! The store also has a very nice selection to choose from!! I highly recommend getting your glasses here!!","comment":{"@type":"Comment","name":"","datePublished":"2022-08-04T20:54:20Z","text":"Thank you for your review. Our associates are some of the best around and we are always happy to hear our customers feel the same!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Torri T"},"datePublished":"2022-07-26T23:21:06.758Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-07-27T14:44:14Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Courtney Clements"},"datePublished":"2022-07-25T23:08:01.261Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Jen Pope stepped in & helped me find the perfect frames that suited my face very well! She worked with me on price because my lenses started to chip the protective coating on the outside layer. She made the unexpected purchase I was making seamless and smooth, even for my money conscious husband!","comment":{"@type":"Comment","name":"","datePublished":"2022-07-26T15:54:04Z","text":"Hi! Thank you so much for your review. We are excited to hear Jen was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Bryce Newsome"},"datePublished":"2022-07-25T18:29:27.377Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-07-26T19:19:17Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Dwight Newsome"},"datePublished":"2022-07-25T18:29:09.444Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-07-26T19:19:45Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Joseph Cambron"},"datePublished":"2022-07-20T23:31:25.951Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Staff very friendly and went above and beyond expectations thanks for all the help and will definitely return!","comment":{"@type":"Comment","name":"","datePublished":"2022-07-21T14:59:44Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Cheryle Bolin"},"datePublished":"2022-07-20T13:22:57.315Z","reviewRating":{"@type":"Rating","ratingValue":"4","bestRating":"5"},"reviewBody":"Good selection of frames and everyone is helpful and knowledgeable. Can't wait to see my glasses when they get here.","comment":{"@type":"Comment","name":"","datePublished":"2022-07-22T14:15:43Z","text":"Hi! Thank you so much for your positive review. We are happy we could help with your vision needs and look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Lynnette Lewis"},"datePublished":"2022-07-18T18:19:33.881Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-07-19T18:59:44Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"The Night Owl"},"datePublished":"2022-07-17T17:43:40.154Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Went to get my son’s glasses repaired and the agents were patient and courteous. Thanks guys.","comment":{"@type":"Comment","name":"","datePublished":"2022-07-20T19:12:33.224Z","text":"Hi! Thank you so much for your positive review. We are happy we could help with your vision needs and look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Susan Haddad"},"datePublished":"2022-07-13T20:17:42.9Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Ali was great!","comment":{"@type":"Comment","name":"","datePublished":"2022-07-14T18:04:43.091Z","text":"Hi! Thank you so much for your review. We are excited to hear Ali was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Aqueesha Hill"},"datePublished":"2022-07-02T21:44:33.649Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-07-07T17:17:44.092Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Robert Lupcho"},"datePublished":"2022-06-29T15:03:05.202Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Amazing nice and professional people here. I absolutely recommend Dr. Reed. She is the best. I have gone here the past 3 + years. She takes the initiative and really listens. Her knowledgeable feedback was informative being complete, concise and incredibly helpful. LensCrafters/Dr. Reed's office got the Bravo award from me 👏 !!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Lydia Shaw"},"datePublished":"2022-06-22T15:48:15.012Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Repaired my Costa sunglasses immediately and did not charge.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Miles Sexton"},"datePublished":"2022-06-18T22:06:52.544Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Fixed why I thought was a hard break in my glasses. Great service","comment":{"@type":"Comment","name":"","datePublished":"2022-06-23T16:06:06.03Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"sally brown"},"datePublished":"2022-06-16T21:50:15.866Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"the people here are beyond awesome! i received kind and exemplary service; the quality of workmanship was first-rate; everyone with whom i interacted at this location was patient, good natured, and generous with their time and expertise. there are of course many places to get glasses but honestly, after this visit, i really can’t imagine going elsewhere.","comment":{"@type":"Comment","name":"","datePublished":"2022-06-17T18:32:46.258Z","text":"Hi! Thank you so much for your positive review. We are happy we could help with your vision needs and look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Michael Frey"},"datePublished":"2022-06-10T00:33:22.926Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Liz, the store manager, was very helpful & friendly. She replaced the nose pads on my glasses free of charge. She was very helpful and informative when I was looking at sunglasses. There was no pressure to buy. The store was nice & clean. I will certainly be back when I need glasses.","comment":{"@type":"Comment","name":"","datePublished":"2022-06-10T14:02:20.56Z","text":"Hi! Thank you so much for your review. We are excited to hear Liz was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Maureen Kristof"},"datePublished":"2022-06-09T17:37:18.002Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Selection was amazing, and reasonably priced. It was a relaxed and easy process - I was allowed to browse without pressure so I could find the frames I liked. The manager, Liz, was super helpful, honest, and willing to work with me and my budget as I weighed my wants v. my needs. She explained in detail all the options available for my bifocal sunglasses and made me feel like I made all the right choices for me. I was checked in, measured, and checked out within 30 minutes of arrival. An amazing experience all around!","comment":{"@type":"Comment","name":"","datePublished":"2022-06-10T13:47:14.064Z","text":"Hi! Thank you so much for your review. We are excited to hear Liz was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Curt Kohnen"},"datePublished":"2022-06-07T20:42:21.3Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very good experience 👌","comment":{"@type":"Comment","name":"","datePublished":"2022-06-08T16:42:21.887Z","text":"Awesome to hear! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"c h"},"datePublished":"2022-06-02T10:41:12.975Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Mrs. Rodgers"},"datePublished":"2022-05-28T15:13:47.551Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"My son and I had a great experience.The young man that helped us was awesome and vey helpful. I would definitely recommend them to everyone.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Georgia Wilson"},"datePublished":"2022-05-21T14:34:58.285Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I had bought a pair of glasses at another Lenscrafters in another state and the attachment to the side piece wasn't right from the beginning. A tech at this location fixed it right away without any fuss. I also think this location has a better selection than a lot of other locations I've been to. Very pleased.","comment":{"@type":"Comment","name":"","datePublished":"2022-05-25T19:30:57.391Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Amy Wicks"},"datePublished":"2022-05-15T21:55:49.327Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Amazing service! Jen explained everything thoroughly. Will return every year!","comment":{"@type":"Comment","name":"","datePublished":"2022-05-16T19:28:46.131Z","text":"Hi! Thank you so much for your review. We are excited to hear Jen was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ashley Wiedau"},"datePublished":"2022-05-09T19:17:19.057Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-05-10T20:53:41.829Z","text":"Great to hear! We appreciate your review and hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Beverly Early"},"datePublished":"2022-04-24T18:40:55.219Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Linda Grames"},"datePublished":"2022-04-24T00:05:31.304Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I was helped by Ameen, a young gentleman who was very pleasant and extremely helpful. He helped me pick out two pairs of glasses and was very patient. In fact, the entire staff was friendly and helpful. I go to Lenscrafters each year because I LOVE the staff and the service I receive.","comment":{"@type":"Comment","name":"","datePublished":"2022-04-29T17:32:48.817Z","text":"Hi! Thank you so much for your review. We are excited to hear Ameen was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ronald Besse"},"datePublished":"2022-04-20T21:40:30.438Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Everyone at LensCrafters were so helpful and friendly. Very knowledgeable to make sure our vision needs were met. I'm so glad we went there.","comment":{"@type":"Comment","name":"","datePublished":"2022-04-21T19:03:03.722Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Cinnamon Toast"},"datePublished":"2022-04-20T20:55:28.696Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-04-21T19:33:01.912Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Christina Whitson"},"datePublished":"2022-04-07T18:49:32.737Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Best people skills especially how the eye Dr. Side and lenscrafters work together to get the perfect fit.","comment":{"@type":"Comment","name":"","datePublished":"2022-04-12T14:33:23.392Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Pat Forhan"},"datePublished":"2022-04-01T11:56:15.454Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-04-06T17:32:25.558Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Erin Walter"},"datePublished":"2022-03-25T20:52:47.986Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Super welcoming, friendly and knowledgeable staff","comment":{"@type":"Comment","name":"","datePublished":"2022-03-29T15:47:05.697Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Rhonda Purcella"},"datePublished":"2022-03-19T21:36:28.387Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Awesome staff. They went out of their way to make sure I got what I needed.","comment":{"@type":"Comment","name":"","datePublished":"2022-03-24T18:24:42.496Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Rachel Miller"},"datePublished":"2022-03-18T16:56:04.245Z","reviewRating":{"@type":"Rating","ratingValue":"4","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Fred Bishop"},"datePublished":"2022-02-24T21:11:11.389Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I have used LensCrafters for many years and have bought glasses and prescription sunglasses! I couldn’t be more pleased! They have great service after the sale and have always stood behind their products. They have adjusted y glasses and fixed my glasses many times and never charge! I strongly recommend them!!","comment":{"@type":"Comment","name":"","datePublished":"2022-02-25T14:35:39.519Z","text":"Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Andre Valenzuela"},"datePublished":"2022-02-24T03:41:42.389Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Any experience at Lenscrafters has been great; however, I'm ever so excited to be able to go to any place and be very well attended to. Olivia, my salesperson, was so helpful and understanding of my old man, in a young body, vibes and was able to work with me and my sister to find me a pair of glasses and sunglasses. Additionally, I will definitely be going back for another pair of sunglasses. Highly recommend Lenscrafters and suggest asking for Olivia.\nAlso, the doctors visit was amazing. I'm a difficult patient and they were extremely kind, caring and just extremely helpful. The only complaint is the eye machine that blows in my eye...that thing is beyond.","comment":{"@type":"Comment","name":"","datePublished":"2022-02-24T14:42:50.741Z","text":"Hi! Thank you so much for your review. We are excited to hear Olivia was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ghost Saucer42"},"datePublished":"2022-02-23T20:20:34.569Z","reviewRating":{"@type":"Rating","ratingValue":"3","bestRating":"5"},"reviewBody":"Good staff at location. Below standard material for eyeglasses, on Corporate' end.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Glenda Taylor"},"datePublished":"2022-02-15T20:57:39.959Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Annie A"},"datePublished":"2022-02-13T17:16:52.934Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"My first visit to LenCrafters in many many years. The staff was everyone was extremely friendly. Dr Reed was super professional but also very cool. Liz helped me pick out frames as was very helpful and patient. I can't remember everyones name & no complaints at all.","comment":{"@type":"Comment","name":"","datePublished":"2022-02-18T21:35:05.575Z","text":"Thank you for your review. Our associates are some of the best around and we are always happy to hear our customers feel the same!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Donna Dudici"},"datePublished":"2022-02-11T04:07:33.003Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Love LensCrafters in Fairview Heights. The staff is always friendly and helpful. Jen has been a huge help to me in picking out new glasses and so patient and knowledgeable in the process.!!!","comment":{"@type":"Comment","name":"","datePublished":"2022-02-11T14:25:01.701Z","text":"Hi! Thank you so much for your review. We are excited to hear Jen was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Daniel"},"datePublished":"2022-02-10T20:49:14.627Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very professional and enthusiastic about their job of which they seem to deep down enjoy, from the Doctor who fully explained all her procedures and methods to the techs who, in the midst of all that was happening, took the time to train each other on the progressive lenses. An enjoyable and relaxing time without feeling like just a number! Thank you! My family will definitely be back, hopefully they'll be there too!!","comment":{"@type":"Comment","name":"","datePublished":"2022-02-15T20:51:14Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Theresa Utt"},"datePublished":"2022-02-09T16:39:25.604Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I just came in to get a couple pairs of glasses adjusted because they were loose and affecting my ability to read with the progressive lens. Jen Pope was super helpful and pleasant. She took care of me quickly and efficiently. I always feel a little guilty monopolizing staff with adjustments when I'm not there to buy anything. Jen didn't make me feel like I was an imposition and I really appreciated that. In a time when customer service has fallen by the wayside with staffing shortages and online purchases, it's commendable to receive such good care. Thank you LensCrafters and Jen Pope. You made my day as well as helping me read the fine print.","comment":{"@type":"Comment","name":"","datePublished":"2022-02-10T14:53:54.084Z","text":"Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jere Gainey"},"datePublished":"2022-02-08T01:40:56.269Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-02-08T14:56:07.085Z","text":"Great to hear! We appreciate your review and hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Dottie King"},"datePublished":"2022-01-28T21:49:17.802Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The two associates were extremely friendly and kept the cleanliness standard. I will definitely be back and recommend this store!\n**Update**. Ali helped me with my glasses and was amazing! The turn around for my glasses was quick as well. I absolutely love the atmosphere of this store. Ali is such an asset to this store.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kenya Leonard"},"datePublished":"2022-01-03T20:17:28.543Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"James O'Neal"},"datePublished":"2021-12-31T20:50:56.591Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Greatest customer service. The staff treated me with the best care. Really enjoyed my visit and will be going back for future eye care needs.","comment":{"@type":"Comment","name":"","datePublished":"2022-01-04T19:48:45.62Z","text":"Thank you for your review, all of our associates work diligently to provide a great experience! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Entered Letters"},"datePublished":"2021-12-30T02:32:24.557Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Love this store and the staff. Jen, the manager, went above and beyond to help me out. She's by far the most experienced person in the optical field that I've ever encountered. I will return.","comment":{"@type":"Comment","name":"","datePublished":"2021-12-30T14:44:18.972Z","text":"Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Julie Bynum"},"datePublished":"2021-12-29T23:11:18.125Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-12-30T21:11:29.92Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"twayne reignmaker"},"datePublished":"2021-12-21T23:32:47.877Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Explained everything well that was taking place during exam. Answered all my questions. They were more thorough than other places I’ve been. Great pricing.","comment":{"@type":"Comment","name":"","datePublished":"2021-12-22T16:34:35.617Z","text":"Thanks for the review! We are happy to hear that all of your questions were answered. We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"rey sanders"},"datePublished":"2021-12-20T21:34:33.19Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"everyone made the whole process easy and explained everything excellently. highly recommend! shout out to ali for being wonderful!","comment":{"@type":"Comment","name":"","datePublished":"2021-12-21T19:45:21.531Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Leandrea Hartsfield"},"datePublished":"2021-12-19T23:13:53.684Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great customer service! Both ladies complimented me on my frame selections","comment":{"@type":"Comment","name":"","datePublished":"2021-12-20T15:45:08.529Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Joey Alexander Tracy"},"datePublished":"2021-12-15T23:03:37.61Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The staff was wonderful, polite, and attentive.\nI had some trouble with my payment and they helped me out and had me walking out the door a happy person. Thanks guys!","comment":{"@type":"Comment","name":"","datePublished":"2021-12-16T16:56:58.55Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Olivia Salvati"},"datePublished":"2021-12-15T20:12:24.483Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-12-16T20:04:16.566Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jake Harper"},"datePublished":"2021-12-14T20:16:19.003Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Exceptional service from an exceptional crew. Get all my glasses here and have never had any issues. Convenient and friendly.","comment":{"@type":"Comment","name":"","datePublished":"2021-12-14T20:57:01.757Z","text":"Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Thomas River"},"datePublished":"2021-12-13T20:00:52.235Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The optometrists are methodical and knowledgeable, especially Dr. Reed. (She discovered I needed prism correction when another eye doctor and an ophthalmologist failed me.) I've always been pleased with the LensCrafters technicians who help with choosing frames, ordering and fitting them when they come in. Jen was the most recent staff member who helped me, and I have nothing but good things to say about her.","comment":{"@type":"Comment","name":"","datePublished":"2021-12-14T13:40:50.304Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Chase Dennis"},"datePublished":"2021-12-11T22:57:46.19Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Tina Bonn"},"datePublished":"2021-12-10T18:31:21.879Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very nice store. It was very clean and organized. Ali replaced the nose peices on my glasses and did a great job. The staff was friendly. I will definitely be a returning customer.","comment":{"@type":"Comment","name":"","datePublished":"2021-12-15T17:03:03.718Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Lynnette White"},"datePublished":"2021-12-03T01:58:46.782Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The manager Anjolita was very professional from the time I walked in until the time we lifted. The staff was excellent!!! I will return back to that store.","comment":{"@type":"Comment","name":"","datePublished":"2021-12-03T15:40:54.416Z","text":"Hi! Thank you so much for your review. We are excited to hear Anjolita was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"courtney allen"},"datePublished":"2021-12-02T20:32:37.373Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Raymond Wieczorek"},"datePublished":"2021-11-27T21:53:54.594Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great people. Pam is super nice and helpful","comment":{"@type":"Comment","name":"","datePublished":"2021-12-03T17:31:29.643Z","text":"Hi! Thank you so much for your review. We are excited to hear Pam was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Audri"},"datePublished":"2021-11-26T17:00:42.153Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Really nice employees\nHelpful and knowledgeable\n\nThey helped us understand our eye plan","comment":{"@type":"Comment","name":"","datePublished":"2021-11-30T21:50:48.226Z","text":"Thank you for your review. Our associates are some of the best around and we are always happy to hear our customers feel the same!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ray Leezy"},"datePublished":"2021-11-21T16:06:31.113Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-11-23T17:45:51.896Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Robin Lee"},"datePublished":"2021-11-17T00:43:38.233Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Dara Perkins"},"datePublished":"2021-11-13T13:08:25.419Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-11-17T20:23:16.58Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"David Lee Womble"},"datePublished":"2021-11-01T19:33:59.331Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Lens Crafters located in Fairview Heights, Illinois had no problem remaking and correcting my new lenses within thirty days of purchase when I began to have headaches due to the previous prescription needing adjusting.\nThank you Lens Crafters for a great job and superior customer service!\n\nDavid Womble","comment":{"@type":"Comment","name":"","datePublished":"2021-11-08T21:25:43.322Z","text":"Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"The Allen Family"},"datePublished":"2021-10-07T14:19:55.523Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Amanda Ianke"},"datePublished":"2021-09-28T18:10:28.77Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I had an amazing experience! Every single person I encountered was so nice. The lady that did the pre-tests was so thorough, patient, and friendly. She made me feel welcomed! The doctor didn’t make me feel pressured to hurry up and decide if “1 or 2” is better, she gave me the time I needed to be confident in my decision. She was so patient with me and made sure I knew exactly what we were doing. She explained everything so well so that I could understand it. She was so relatable, kind, funny, and friendly! The tech that helped with my frames was fun, friendly, patient, and kind. I didn’t feel like I had to hurry up and find frames. I was able to take my time and make sure I like what I was getting. I will absolutely continue to come here for my eye exams and glasses needs! I’ve never had such a good experience!","comment":{"@type":"Comment","name":"","datePublished":"2021-09-28T19:10:26.753Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jesse Gonzales"},"datePublished":"2021-09-09T00:46:57.64Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I've had intermittent problems with some Oakley frames that I purchased several months ago, and I'd gone in several times to have them fixed. After a few visits and the realization that the frames were defective, we made a decision to swap the frames entirely for something else. I was surprised at how understanding and supportive the store was throughout the numerous visits, and how straightforward the replacement process ended up being. Thanks for helping me over these last several weeks!","comment":{"@type":"Comment","name":"","datePublished":"2021-09-09T13:14:59.554Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kimberly Peterson"},"datePublished":"2021-09-07T14:21:21.334Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very professional eye are services from both the doctors and LensCrafters staff.","comment":{"@type":"Comment","name":"","datePublished":"2021-09-08T14:19:30.254Z","text":"Thank you for your review. Our associates are some of the best around and we are always happy to hear our customers feel the same!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Bobbye Eulberg"},"datePublished":"2021-09-05T00:41:32.554Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-09-07T14:13:17.25Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Frank Kalips"},"datePublished":"2021-09-02T15:04:47.923Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Took care of a problem and Happy with service.","comment":{"@type":"Comment","name":"","datePublished":"2021-09-02T17:04:35.869Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"eric gunter"},"datePublished":"2021-08-05T02:57:46.247Z","reviewRating":{"@type":"Rating","ratingValue":"4","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-08-05T14:00:28.123Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Danna Underhill"},"datePublished":"2021-08-02T22:52:15.457Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"They don't tell you that the doctors exam and the LensCrafters is 2 separate business.. Insurance paid most of the exam. Over $500 for a pair of glasses? Rip off. Ask questions before you go.","comment":{"@type":"Comment","name":"","datePublished":"2021-08-06T18:46:01.391Z","text":"Hi there, thank you for your review. We are sorry to hear about your experience. We strive to provide the best glasses and customer service in the industry. Please go to https://www.luxotticacustomercare.com/lenscrafters to follow up so we can resolve this issue."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Stephie Daniels"},"datePublished":"2021-06-30T20:02:07.71Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-07-01T18:23:12.697Z","text":"Great to hear! We appreciate your review and hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Cindy Rivet"},"datePublished":"2021-06-04T19:07:48.259Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great Dr. great place to get glasses or contacts","comment":{"@type":"Comment","name":"","datePublished":"2021-06-08T15:42:18.649Z","text":"Awesome to hear! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"E H"},"datePublished":"2021-04-29T17:36:59.323Z","reviewRating":{"@type":"Rating","ratingValue":"3","bestRating":"5"},"reviewBody":"Prices are a little higher at Lenscrafters. However, I had great experience with the eye exam at Reed Eye Care.","comment":{"@type":"Comment","name":"","datePublished":"2021-04-30T15:23:10.887Z","text":"Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Lee Ann Gemmingen"},"datePublished":"2021-04-25T03:51:32.116Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I was so impressed with the service I received. The staff was extremely friendly, knowledgeable, and helpful. In addition, I was given one-on-one attention as I picked out new frames. Because the employees went above and beyond my expectations, I will never go to another company.","comment":{"@type":"Comment","name":"","datePublished":"2021-04-26T18:37:02.683Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Linda N"},"datePublished":"2021-04-17T04:25:42.169Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I had previously gave a bad review. I must say the\nStore Manager Airyn has changed my review.\nAiryn is a absolute pleasure , to help make the experience of shopping and exchange of my frames\neasy and pleasant. Thank you for your patience with me. The best customer service I've experienced in a long time.","comment":{"@type":"Comment","name":"","datePublished":"2021-04-20T17:00:09.547Z","text":"Thank you for your review. We are sorry to hear that your experience at LensCrafters did not meet your expectations. We strive to deliver the best service in the industry. Please go to https://www.luxotticacustomercare.com/lenscrafters to follow up so we can work to correct this issue."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"los"},"datePublished":"2021-04-14T18:37:14.128Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-04-15T15:54:33.338Z","text":"Great to hear! We appreciate your review and hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Reggie Clark"},"datePublished":"2021-01-20T17:55:42.748Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The staff was very nice & friendly. They took the time to go over and explain every little detail with me. I really appreciate the good service...","comment":{"@type":"Comment","name":"","datePublished":"2021-01-21T15:29:03.441Z","text":"Thank you for your review. Our associates are some of the best around and we are always happy to hear our customers feel the same!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Merideth Rogers"},"datePublished":"2020-12-05T17:35:04.381Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Love this Lens crafter and Dr Reed as well! Awesome group!!","comment":{"@type":"Comment","name":"","datePublished":"2020-12-09T21:07:32.943Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Tiana Thomas"},"datePublished":"2020-11-17T03:50:35.077Z","reviewRating":{"@type":"Rating","ratingValue":"4","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2020-11-17T17:00:58.441Z","text":"Great to hear! We appreciate your review and hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Romeo Staton"},"datePublished":"2020-10-19T21:37:56.801Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2020-10-20T19:14:16.458Z","text":"Hello Romeo, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jim Baker"},"datePublished":"2020-10-02T18:03:44.432Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2020-10-09T14:17:44.417Z","text":"Thank you for your review! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Brian =0"},"datePublished":"2020-09-15T19:58:55.116Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I always have a great experience at this particular location. I am always greeted with a smile and the team is quick to give me a personalized experience. I can be a very particular shopper, but that did stop my sales associate from being patient during my search. This is not the closest location to me, but I really like the team, so it it worth the extra travel time.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jessica Benson"},"datePublished":"2020-09-02T23:01:52.012Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Adam Harrel"},"datePublished":"2020-08-26T21:34:56.328Z","reviewRating":{"@type":"Rating","ratingValue":"3","bestRating":"5"},"reviewBody":"Expensive place to buy glasses. There are better options a short distance away if you can live without designer eyewear. Customer service is hit or miss.","comment":{"@type":"Comment","name":"","datePublished":"2020-08-27T17:03:59Z","text":"We are sorry to hear your experience at LensCrafters did not meet your expectations. We strive to train our associates to be the best in the marketplace. Please go to bit.ly/LC-Support to follow up so we can redirect your concern to the appropriate person."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Vicente Martinez"},"datePublished":"2020-08-22T00:20:42.723Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"I pay for something that I never order really poor servers the manager don’t have professional skills I feel sorry for LensCrafters I never come back to this place\n\nYou guys need a professional people You guys suck","comment":{"@type":"Comment","name":"","datePublished":"2020-08-24T16:49:36.941Z","text":"Hi there, thank you for your review. We are disappointed to hear about your experience. We strive to provide the best glasses and customer service in the industry. Please go to bit.ly/LC-Support so we can resolve this issue."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"pdiddy w"},"datePublished":"2020-02-07T03:29:47.906Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Michael Dawson"},"datePublished":"2019-11-22T21:49:38.207Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Four visits and the eye doctor and LensCrafters couldn't even get my vision close to correct. Trial and error — all error. I refused my glasses. THEY KEPT MY MONEY, THOUGH!","comment":{"@type":"Comment","name":"","datePublished":"2019-11-26T20:40:55.108Z","text":"Hi Michael, thank you for your review. We are sorry for your experience and would like to learn more so we can address the issue. Please go to bit.ly/LC-LUX so we can follow up with you directly."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Maura Zackavec"},"datePublished":"2019-07-09T19:24:15.955Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"the optometrist and her staff were amazing and very welcoming. Dane was also great! he helped me find the perfect style for my face and find budget friendly options that were very cute. everyone there made me feel very welcomed and they were all helpful!","comment":{"@type":"Comment","name":"","datePublished":"2019-07-12T16:26:25.092Z","text":"Hi Maura! Thank you for your review! Our personnel are some of the best around, and we are excited to hear Dane was able to help make your trip to LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Robert Vilmure"},"datePublished":"2019-04-14T21:03:05.957Z","reviewRating":{"@type":"Rating","ratingValue":"2","bestRating":"5"},"reviewBody":"The optomitrist is very good. The rest of lens crafters is very disapointing. Their prices are high for the service they deliver. I bought new glasses. They had a scratch I didnt notice till I arrived home. I went back to have to argue with them before they finally fixed them. Never during the buying process was I informed about insurance. I went ahead and bought insurance after the fact. Then my glasses broke. I went in for repairs. The ear piece broke. Turns out that glasses insurance is separate from the lenses. Again. We find out about insurance after the fact. Better yet glasses under a year old have no warranty. Also no parts available. Im sorry but enough is enough. I no longer plan on lining their pockets on cheap over priced glasses with no warranty. Enough said.","comment":{"@type":"Comment","name":"","datePublished":"2019-04-26T20:48:16.059Z","text":"Hi Robert, thanks for your review. We value your business and are very disappointed to learn about your experience. We strive to deliver top quality customer service at all times. Please go to https://bit.ly/LC-LUX so we can follow up with you directly."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kari K"},"datePublished":"2019-02-10T17:32:24.281Z","reviewRating":{"@type":"Rating","ratingValue":"2","bestRating":"5"},"reviewBody":"They are just not friendly. I gave them 3 visits and they are just not. Spend your money at a different eye wear company.","comment":{"@type":"Comment","name":"","datePublished":"2019-02-19T22:13:35.977Z","text":"Hi Kari Kehm, thank you for your review. We value your feedback as it helps us improve our service. Please go to bit.ly/LC-Support so we can follow up with you directly to learn more and have your issue resolved."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Henry K."},"datePublished":"2018-12-06T22:13:13.572Z","reviewRating":{"@type":"Rating","ratingValue":"4","bestRating":"5"},"reviewBody":"First and foremost, everyone here was friendly, including Nancy (my go-to person) and Dr. Bell (the eye-care physician that saw me). First time of course, but definitely recommend this location. Very patient and accommodating staff and appointments are easy to schedule/cancel (thanks Christina). They have a wide selection of frames to choose from and definitely accept EyeMed insurance.","comment":{"@type":"Comment","name":"","datePublished":"2018-12-10T20:19:01.712Z","text":"Hi Henry! Thanks for your review. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Lynanne Feilen"},"datePublished":"2018-04-02T21:54:29.48Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"It inexplicably took more than 2 hours to get an exam and order a new pair of glasses. I’m still not happy with the glasses (remade 3x but they still hurt my head). Two calls to optometrist went unreturned and the office manager was less than helpful. (By the way, you don’t have the best return policy in the industry. ) Some staff are pleasant, but for others, it’s just a business (💰), instead of it being about eye care, health, and wellbeing.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Becki B"},"datePublished":"2017-11-25T15:53:25.901Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Montez Coleman"},"datePublished":"2017-10-18T02:13:17.162Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The store in the mall should follow this stores example especially as it pertains to customer service. FIVE STAR SERVICE!!!!!\n\nBought first pair at the st Clair mall location and the workmanship was less than sub par. This store fixed them and earned my future business.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"terri schmidt"},"datePublished":"2017-08-13T19:08:51.377Z","reviewRating":{"@type":"Rating","ratingValue":"3","bestRating":"5"},"reviewBody":"Excellent service","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jennifer Ahrens"},"datePublished":"2017-06-04T17:08:43.49Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Optometrist is very thorough. Great selection of frames and wonderful sales people that are kind and knowledgeable. They worked and worked with me to find frames that FIT.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Thane"},"datePublished":"2016-10-29T14:07:05.281Z","reviewRating":{"@type":"Rating","ratingValue":"4","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}}]</script>
LensCrafters logo
bag icon
YOUR EYES FIRST
New Styles have just arrived! Visit us for your personalized eyecare experience and find your perfect look! Get 50% off lenses with frame purchase. Schedule your eye exam now. We accept most vision insurance plans, including: Aetna, EyeMed, Humana, United Healthcare Vision, Davis Vision by Versant Health and many more. At LensCrafters all prescriptions are welcome!

St. Clair Crossing

Closed. Opens today at 9:00 AM
4.7 out of 5.0
(189 Google Reviews)
Find available eye exam appointments
And more appointments available
for you and your family
schedule now
Or call
(618) 398-8282

Store Information

6407 North Illinois St. Space#3
Fairview Heights, IL 62208
Get Directions
Phone:(618) 398-8282

Store Hours

Friday9:00 AM - 8:00 PM
Saturday9:00 AM - 8:00 PM
Sunday11:00 AM - 6:00 PM
Monday9:00 AM - 8:00 PM
Tuesday9:00 AM - 8:00 PM
Wednesday9:00 AM - 8:00 PM
Thursday9:00 AM - 8:00 PM

Eye Doctors at this Store

Reed Eye Care Center-undefined

Reed Eye Care Center

Independent Doctor of Optometry

See More Details

Vision insurance at LensCrafters

The destination for vision insurance members. Many insurance plans accepted.
Call us at (618) 398-8282 to learn more.

EyeMed Vision Insurance
EyeMed Plus Vision Insurance
Aetna Vision Insurance
Humana Vision Insurance
Cigna Vision Insurance
VSP Vision Insurance
United Healthcare Vision Insurance
Davis Vision Insurance
Superior Vision Insurance
Avesis Vision Insurance

… AND MANY MORE

Check Eligibility Online

50% OFF LENSES

with frame purchase
Offer DetailsShop Now

50% OFF AN ADDITIONAL PAIR*

*some restrictions apply
Offer DetailsShop Now

UP TO $200 OFF AN ANNUAL SUPPLY

Offer DetailsShop Now
Shop at this location
Eyeglasses
See in style with prescription lenses for a tailor made experience and complete vision solutions.
Shop Now
Sunglasses
Find designer sunglasses that'll keep you stylish and protected from the sun's rays. Buy sunglasses online or in-store that work perfectly with your personality and lifestyle.
Shop Now
Contact Lenses
Be free to move with contact lenses to see naturally, safe and convenient for physical activities.
Shop Now

Our designer brands

Ray-Ban
Oakley
Burberry
Michael Kors
Prada
Versace
DISCOVER ALL
Find available eye exam appointments
And more appointments available
for you and your family
schedule now
Or call
(618) 398-8282

Know before you go

What should I bring to my eye exam?
dropdown icon
Do I have to have my eyes examined by an eye doctor at LensCrafters to get a new pair of glasses?
dropdown icon
What is the difference between an eye exam and a vision screening?
dropdown icon
Is a contact lens exam different than an eye exam?
dropdown icon
Why should I get an eye exam?
dropdown icon
Can I schedule and get an eye exam in the same day?
dropdown icon
Can I bring the glasses I bought online for fitting and adjustment in store?
dropdown icon
How do I know if my child needs glasses?
dropdown icon

Visit us at LensCrafters 6407 North Illinois St.

6407 North Illinois St. LensCrafters is dedicated to providing quality eyecare to ensure you always see your best. We offer comprehensive eye exams, a complete range of premium lens solutions and a wide assortment of designer brands including Prada, Versace, Dolce & Gabbana, Ray-Ban, Oakley, Persol and many more. We accept most vision insurance plans, including: Aetna, EyeMed, Humana, United Healthcare Vision, Davis Vision by Versant Health and many more. At LensCrafters all prescriptions are welcome!
Get Directions

Google Reviews forLensCrafters Fairview Heights, IL

4.7/5
(215 reviews)
E Alex
March 12, 2025
5.0/5
Eryn is very cool and knowledgeable, probably the coolest person in the building actually. Keep hiring awesome people like him and I will keep coming
Jose Dominguez Jr
March 11, 2025
5.0/5
LIZ IS THE MOST AMAZING PERSON EVER. SHE WENT ABOVE AND BEYOND FOR ME IN EVERYTHING. ITS AWESOME TO ARRIVE TO THE STORE AND BEING GREETED BY MY NAME FROM HER, FEELS LIKE IM PART OF THE LENS CRAFTERS FAMILY. THANK YOU LIZ. YOU ARE THE BEST.
Response from LensCrafters
March 12, 2025
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Shaltov Duvalto
March 07, 2025
5.0/5
Darryl was wonderful. He was knowledgeable and patient with me as I tried to find just the right frame. 10/10 would recommend
Response from LensCrafters
March 08, 2025
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
  • ...
Julie Mueller
March 07, 2025
5.0/5
Doctor and entire staff were excellent. Dr explained each procedure. Enjoyed shopping afterward in store with no pressure and explanations on all items available for performance of my new glasses.
Response from LensCrafters
March 08, 2025
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Liz Clark
March 07, 2025
5.0/5
Response from LensCrafters
March 08, 2025
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Sophia Richardson (SOSO GORLLL)
March 01, 2025
5.0/5
Response from LensCrafters
March 04, 2025
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
  • ...
B Fulton
March 01, 2025
5.0/5
We had a great experience getting our annual exam and picking out frames
Response from LensCrafters
March 04, 2025
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Angel Fulton
March 01, 2025
5.0/5
Everyone was helpful and made the process very pleasant, Liz the manager and all the staff were wonderful
Response from LensCrafters
March 04, 2025
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Kimberly Paz
February 25, 2025
3.0/5
I gave it a three because of the doctors exam and because of the lack of service I got in the store picking out glasses. Which were actually kind of pricey considering it's a chain store I expected lower prices it was expensive to me.
Response from LensCrafters
February 28, 2025
Thank you for your review. We are sorry to hear that your experience at LensCrafters did not meet your expectations. We strive to provide the best customer service in the industry. Please go to www.luxotticacustomercare.com/lenscrafters/careform so we can work to correct this issue for you.
  • ...
Brian Maloney
February 23, 2025
5.0/5
Liz the store manager @ Fairview Heights IL was incredible very pleasing experience as well as the Reed eye center very pleased
Response from LensCrafters
March 04, 2025
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
phyllis jackson
February 22, 2025
5.0/5
Very friendly staff They are very patient and knowledgeable
Response from LensCrafters
March 05, 2025
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Mike Johnson Sr
February 20, 2025
5.0/5
Went for my yearly eye exam and found out it had moved. Was very happy with the updated environment, equipment and personnel. My exam went great and was very professionally done. Then when it came to getting my new glasses, Meredith was very professional, energetic and knowledgeable. I can't wait to go back and get my new glasses!
Response from LensCrafters
March 03, 2025
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
  • ...
Georgia
February 18, 2025
5.0/5
Fantasic customer service! My partner and I picked out our glasses after having our eye exam at the adjoining optometrist (Reed Eye Care Center). It was our first time using Lenscrafters and we were impressed. Eryn was lovely and personable and very thorough in helping my partner and I find our new frames and adjusting them to our needs. He even adjusted the nosepads on my old pair of glasses (since that was something I didn't know could be done). No more needing to constantly push them up!
Response from LensCrafters
February 19, 2025
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Myra Thomas
February 18, 2025
5.0/5
Meredith was very helpful and courteous. Made buying glasses a pleasant experience!
Response from LensCrafters
February 19, 2025
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Bree Rio
February 12, 2025
1.0/5
Really unhappy with the communication , or lack of, from this business. No attention to detail. I believe I talked to someone named Liz and she’s extremely unhelpful regardless of how many times we speak. Said she was too busy to help me when I called and then didn’t return my call. When I came in on my own, she had excuses. Was unaware of her own companies policies and had me sign a waiver for my safety glasses when I picked them up. Not when I paid. So I had no choice but to accept the equipment I need for work.
Response from LensCrafters
February 13, 2025
Thank you for your review. We are sorry to hear that your experience at LensCrafters did not meet your expectations. We strive to provide the best customer service in the industry. Please go to www.luxotticacustomercare.com/lenscrafters/careform so we can work to correct this issue for you.
  • ...
Aaron Lorence
February 12, 2025
5.0/5
Very professional and courteous! Help me find my perfect glasses
Response from LensCrafters
February 13, 2025
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
George Safo
February 06, 2025
5.0/5
Response from LensCrafters
February 07, 2025
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Blaze
January 31, 2025
5.0/5
I found the perfect pair of sunglasses! I love them!! Thank you LensCrafters!
  • ...
Hannah Washington
January 27, 2025
5.0/5
Response from LensCrafters
January 28, 2025
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Tim Haddad
January 25, 2025
5.0/5
Great staff and experience!
Response from LensCrafters
January 26, 2025
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Denise Knolhoff
January 22, 2025
5.0/5
Great selection of sunglasses. Great service.
Response from LensCrafters
January 23, 2025
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
  • ...
Darcell Rasmussen
January 02, 2025
5.0/5
Great experience, the team of lens crafters worked together to meet my needs. The staff was friendly, professional and accommodating
Response from LensCrafters
January 03, 2025
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Natasha
January 01, 2025
5.0/5
Eryn has the best customer service ever. Patient, kind, professional and a people person. Thank you for having him.
Response from LensCrafters
January 02, 2025
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Cheryl Neace
December 16, 2024
1.0/5
My husband purchased a new pair of glasses in Feb of 2023. 18 months later, the reflective coating that he paid extra for is wearing off around the edge of lenses. He cannot see out of the area where coating has worn off. Today he went in to see if this could be fixed, new lenses put in, etc. but was told only option was to purchase new glasses. He will never purchase from Lenscrafters again.
Response from LensCrafters
December 18, 2024
Thank you for your review. We are sorry to hear that your experience at LensCrafters did not meet your expectations. We strive to provide the best customer service in the industry. Please go to www.luxotticacustomercare.com/lenscrafters/careform so we can work to correct this issue for you.
  • ...
Andrew Sabatine
December 11, 2024
5.0/5
Eryn was a great representative of Lens Crafters and helped us with our eyeglass needs down to the smallest detail. Definitely recommend anyone to switch to Lens Crafters for their customer care and technology making it worlds easier to get proper glasses fitment in a fraction of the time of other shops.
Response from LensCrafters
December 12, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
James Oliver
December 11, 2024
5.0/5
Outstanding service and a great selection of frames to select from
Response from LensCrafters
December 12, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Rebecca Calliss
December 10, 2024
5.0/5
Response from LensCrafters
December 11, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
  • ...
Tim Guskey
December 10, 2024
5.0/5
Outstanding customer care and service! Was interested in the new Ray-Ban Meta Smart Glasses. They set me up with an in-store eye exam, helped me pick the right frames, and got my order submitted quickly. Can't wait to get my new glasses.
Response from LensCrafters
December 11, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Dawn Damrow
December 06, 2024
5.0/5
This lenscrafters location has an outstanding staff throughout! The front office staff for the Doctor’s office not only got my husband and I in for a same day appointment but helped pre register and answered many questions and was very friendly. Doctor Falconer was fantastic! He found issues not only with my eyes that was completely missed by a specialist, but did the same for my husband as well! The LensCrafters staff was outstanding as far as helping pick out the best frames and knowledgeable in working through our insurance coverage! I truly had the best experience at this location and they have now gained a lifelong customer because of it!
tomas wegener
November 22, 2024
5.0/5
Friendly, helpful, knowledgable, selection+…thank you … thx Eryn!
Response from LensCrafters
November 27, 2024
Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!
  • ...
Tom Mentzer
November 13, 2024
5.0/5
Response from LensCrafters
November 14, 2024
Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!
JSK Sawyer
November 08, 2024
5.0/5
Meredith was very knowledgeable and helpful!
Response from LensCrafters
November 11, 2024
Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  
Edward Washington III
November 07, 2024
5.0/5
Friendly and professional. Excellent service from start to finish. Would definitely recommend.
Response from LensCrafters
November 08, 2024
Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  
  • ...
Julianne
October 09, 2024
5.0/5
My experience here was great. Meredith was so patient with me and took the time to help me find a petite pair of frames that actually fit my face properly instead of trying to rush a sale. I had been to a local competitor earlier in the day that would not help me find proper frames and just wanted to make a sale whether I was happy with them or not, so I truly appreciated her personal assistance. Some of us have faces and conditions that require special sizes and finding them on our own can be daunting. I will be returning here next year and my dad, who accompanied me on this visit, said he’s planning on coming here from now on too. I would also like to point out that I did not feel pressured to purchase any unwanted upgrades in regards to my lenses and I received this excellent service despite not getting my eye exam done there. I was a first time walk in customer with a prescription from another doctor and they took me in immediately and treated me like a longtime visitor. I highly recommend them.
Response from LensCrafters
October 09, 2024
Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  
Abria Mcgee
September 21, 2024
5.0/5
I had a wonderful experience at LensCrafters thanks to Meredith! She was incredibly nice and helpful throughout the entire process of finding the perfect eyeglasses frame for me. Meredith took the time to understand what I was looking for, made thoughtful suggestions, and ensured I felt comfortable with my choice. Her friendly demeanor and expertise made the experience easy and enjoyable. Highly recommend her for anyone needing assistance with finding the right frames!
Response from LensCrafters
September 26, 2024
Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!
Mirenda Carson
September 15, 2024
5.0/5
Friendly concerned about my needs and got me in in a timely manner
Response from LensCrafters
September 20, 2024
Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!
  • ...
Erika
September 10, 2024
5.0/5
The staff has Always been Awesome! A special thank you to Meredith for assisting me Above and Beyond!!!
Response from LensCrafters
September 11, 2024
Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!
Joyce Rowland
September 07, 2024
5.0/5
First time purchasing prescription glasses...didn't know what I wanted, or what fit my face best. Eryn was so very helpful. Eryn was patient, a pleasure to work with. We laughed together and he even got a kick out of all of my quirks...when I said I'd spend that much on my two doggies but not on myself. Great customer service. I'll be back for a second pair...maybe those Tiffany & Co glasses! (If they ever go on sale!)
Response from LensCrafters
September 12, 2024
Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!
Scott Nowak
August 10, 2024
5.0/5
Staff was super friendly and helpful in my decision to select a new pair of glasses. Eryn is a stellar worker and so helpful.
Response from LensCrafters
August 11, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
  • ...
Shannon Moore
August 09, 2024
5.0/5
Aaron at the Fairview location is the best. He is knowledgeable and helpful. I can't say enough good things about how much he helped me with my glasses.
Response from LensCrafters
August 10, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Gina Beckmann
August 08, 2024
5.0/5
The most wonderful doctor and staff I have ever met. I am truly thankful for all of them.
Response from LensCrafters
August 09, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Matthew Keefe
August 07, 2024
5.0/5
They saved both pairs of my glasses that I was sure were beyond repair. Super friendly too.
Response from LensCrafters
August 08, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
  • ...
Kay T
August 04, 2024
5.0/5
I had an excellent visit today at Lens Crafters. Mrs . Pam was very knowledgeable about her job. Her personality is the best. My children had fun with her also. Her smile was just as joyful. Lens Crafters in Fairview Heights, IL.
Response from LensCrafters
August 05, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
M. C. Lodge Jr.
August 01, 2024
5.0/5
I was extremely satisfied with the service and variety of the frames were excellent! I would recommend this shop and I will definitely return in the future!!!
Response from LensCrafters
August 02, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Ryan
July 15, 2024
5.0/5
I had to get prescription safety glasses for my work and this is the place they sent me to. Service was very fast and staff were incredibly helpful and friendly!
Response from LensCrafters
July 16, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
  • ...
Mark Klingler
June 25, 2024
5.0/5
Very professional, knowledgeable and patient Great team work between employees Been going here for last 7 years, will continue to in the future also
Response from LensCrafters
June 26, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Cheri Moore
June 17, 2024
5.0/5
Employee explained different options and patiently waited while I consulted with my neuro-rehabilitation optometrist.
Fal Laf
June 11, 2024
5.0/5
Terrific service. Would recommend highly!
Response from LensCrafters
June 12, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
  • ...
Tim Dickerson
June 06, 2024
5.0/5
Staff at Fairview Heights are always efficient and polite!
Response from LensCrafters
June 07, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
karmen henry
June 05, 2024
1.0/5
CUSTOMER SERVICE LADY THAT ANSWERED THE PHONE RUDE AS **** in person and doc were AWESOME!!! NEED new rep to answer phone, products are awesome and well priced with discounts as well; WHOMEVER i spoke to cause she never said her name NEEDS a new job PERIOD!!!!
Response from LensCrafters
June 06, 2024
Thank you for your review. We are sorry to hear that your experience at LensCrafters did not meet your expectations. We strive to provide the best customer service in the industry. Please go to http://ms.spr.ly/6267YU6XW so we can work to correct this issue for you.
  • ...

Nearby Stores

More Stores Near You

Get Social

Social Media IconSocial Media IconSocial Media IconSocial Media IconSocial Media Icon
By signing up, you certify that you are 18 years or older.

Book an eye exam for you and your family

Schedule Now
We guarantee every transaction is 100% secure
mastercard
visa
amex
jcb
paypal
affirm
afterpay
facebooktwitterinstagrampinterestyoutube
© 2025 LensCrafters All Rights Reserved

Luxottica of America and our third-party partners use cookies, script code, and other technologies to collect data, monitor your interactions on our site, and/or advertise to you.

By clicking "Accept All Cookies", you consent to such use.

For more information see our Privacy Policy and Terms of Use.

To manage your selections, please see our Cookie Manager.