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Elgin

10:00 AM - 7:00 PM 10:00 AM - 7:00 PM 10:00 AM - 7:00 PM 10:00 AM - 7:00 PM 10:00 AM - 7:00 PM 9:00 AM - 5:00 PM 11:00 AM - 4:00 PM
2.3 out of 5.0
Rating 2.3
(6 Reviews)

Upcoming Eye Exam Appointments

    SCHEDULE AN EYE EXAM
    Or call

    Store information

    328 Randall Rd
    Elgin, IL 60177
    US
    Phone:

    Store hours

    Day of the WeekHours
    Monday10:00 AM - 7:00 PM
    Tuesday10:00 AM - 7:00 PM
    Wednesday10:00 AM - 7:00 PM
    Thursday10:00 AM - 7:00 PM
    Friday10:00 AM - 7:00 PM
    Saturday9:00 AM - 5:00 PM
    Sunday11:00 AM - 4:00 PM

    Doctors at this store

    profile photo of Dr. Monique Velasco, O.D.

    Dr. Monique Velasco, O.D.

    See more details
    10:00 AM - 7:00 PM 10:00 AM - 7:00 PM 10:00 AM - 7:00 PM 10:00 AM - 7:00 PM 10:00 AM - 7:00 PM 10:00 AM - 7:00 PM 11:00 AM - 4:00 PM
    More doctors

    VISION INSURANCE AT LENSCRAFTERS

    The destination for vision insurance members. Many insurance plans accepted.
    Call us at (847) 760-6200 to learn more.

    • Aetna Vision Insurance
    • EyeMed Vision Insurance
    • Humana Vision Insurance

    … AND MANY MORE

    Check Eligibility Online

    Shop at This Location

    • Woman in cheetah print shirt holding prescription eyeglasses

      Eyeglasses

      See in style with prescription lenses for a tailor made experience and complete vision solutions.

    • Designer sunglasses hanging in woman's pocket

      Sunglasses

      Find designer sunglasses that'll keep you stylish and protected from the sun's rays. Buy sunglasses online or in-store that work perfectly with your personality and lifestyle.

    • Contact Lenses

      Be free to move with contact lenses to see naturally, safe and convenient for physical activities.

    OUR DESIGNER BRANDS

    • Ray-Ban
    • Oakley
    • Burberry
    • Michael Kors
    • Prada
    • Versace
    DISCOVER ALL

    KNOW BEFORE YOU GO

    • Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

    • A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.

    • A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!

    • An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.

    • You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.

    About Lenscrafters Elgin

    With a mission of helping people look and see their best, your Elgin LensCrafters has a passion for eyes. LensCrafters located at 328 Randall Rd offers the best selection of the latest trends in eyewear from leading designer brands. Associates at LensCrafters are trained to provide you with personalized eye health service throughout your experience. Eye exams are available from Independent Doctors of Optometry at or next to LensCrafters in most states.

    Recent Reviews for Lenscrafters Elgin, IL

    2.3 out of 5.0
    Rating 2.3
    (6 Reviews)
    • 1 out of 5.0
      Rating 1.0
      First time wearing progressive lenses and when I picked up my glasses did not explain to me how they worked they were only concerned how they felt around my ear. I had to go in a second time and then they explained how the lenses work
      Response from LensCrafters Optique Elgin, IL
      Hi Brian, thank you for your review. We are sorry to hear about your experience. We aim to consistently meet and surpass customers' expectations. Please go to bit.ly/LC-LUX so we can follow up with you directly.
    • 1 out of 5.0
      Rating 1.0
      Terrible customer service. My two pairs of glasses are now being made for the third time. Due to screw up from the south Elgin store
      Response from LensCrafters Optique Elgin, IL
      Hi Sean, thank you for your review. We apologize for the error with your glasses and recommend you contact us at bit.ly/LC-LUX if you have problems with the new ones.
    • 3 out of 5.0
      Rating 3.0
      Dr was great, helpful, explained everything thoroughly. Staff friendly and helpful. Time spent in store was long 2.5 hours for 2 patients. I received a call when first pair of glasses were ready, but no one called to let let me know glasses were ready to pick up. I called to inquire how much longer they’re be and learned they were ready and in the store.
      Response from LensCrafters Optique Elgin, IL
      Hi Doreen! thank you for your review. We know how important it is for you to get your glasses on time and we apologize for this oversight on our part. You should have received an automatic text alert as well, but perhaps it wasn't triggered.
    • 1 out of 5.0
      Rating 1.0
      Are you kidding me? I sent HORRIBLE feedback the last time you asked me how it went. I asked specifically to be contacted about the visit and NO ONE contacted me.
      Clearly, no one reads these reviews. Let it be known that I WILL NOT recommend your company, or step inside another LensCrafters again.
      Response from LensCrafters Optique Elgin, IL
      Hi Thomas, thanks for your review. For us to contact you, we need your details; please go to https://bit.ly/LC-LUX where it can be provided confidentially. We look forward to hearing from you.
    • 5 out of 5.0
      Rating 5.0
      Wonderful customer service

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