Butterfield Plaza
9:30 AM - 7:30 PM 9:30 AM - 7:30 PM 9:30 AM - 7:30 PM 9:30 AM - 7:30 PM 9:30 AM - 7:30 PM 9:00 AM - 6:00 PM 11:00 AM - 5:00 PM
Store information
Store hours
| Day of the Week | Hours |
|---|---|
| Monday | 9:30 AM - 7:30 PM |
| Tuesday | 9:30 AM - 7:30 PM |
| Wednesday | 9:30 AM - 7:30 PM |
| Thursday | 9:30 AM - 7:30 PM |
| Friday | 9:30 AM - 7:30 PM |
| Saturday | 9:00 AM - 6:00 PM |
| Sunday | 11:00 AM - 5:00 PM |
Doctors at this store
Dr. Michelle Santucci, O.D.
See more details 10:00 AM - 7:00 PM 10:00 AM - 7:00 PM 10:00 AM - 7:00 PM 10:00 AM - 7:00 PM 10:00 AM - 7:00 PM 9:00 AM - 5:00 PM 11:00 AM - 4:00 PM
More doctorsVISION INSURANCE AT LENSCRAFTERS
The destination for vision insurance members. Many insurance plans accepted.
Call us at (630) 629-2025 to learn more.
… AND MANY MORE
Check Eligibility OnlineShop at This Location
Eyeglasses
See in style with prescription lenses for a tailor made experience and complete vision solutions.
Sunglasses
Find designer sunglasses that'll keep you stylish and protected from the sun's rays. Buy sunglasses online or in-store that work perfectly with your personality and lifestyle.
Contact Lenses
Be free to move with contact lenses to see naturally, safe and convenient for physical activities.
KNOW BEFORE YOU GO
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
About Lenscrafters Butterfield Plaza
With a mission of helping people look and see their best, your Downers Grove LensCrafters has a passion for eyes. LensCrafters located at 1402 Butterfield Rd offers the best selection of the latest trends in eyewear from leading designer brands. Associates at LensCrafters are trained to provide you with personalized eye health service throughout your experience. Eye exams are available from Independent Doctors of Optometry at or next to LensCrafters in most states.
Recent Reviews for Lenscrafters Downers Grove, IL
- 4 out of 5.0Rating 4.0
Marty was extremely pleasant and provided great service!
There are some inefficiencies ( not related to Marty) that I witness each time I come to Lens Crafters that I Recommend to really improve the customers experience and loyalty.
1). When calling or coming in... Lenscrafters does NOT recognize existing/returning customers due to...
2). customer records are still not electronic. This negatively affects not only the customer but the business ( inefficiencies)
3). Many customers use their Flex spend benefit credit cards for eyewear purchases. If they want to also purchase the Lenscrafters Eyewear Protection however which is not covered by flex spend .. the service rep has to rekey in each eyewear purchase again in order to apply the Eye wear Plan to each set of glasses purchased ( I buy 2 each time) as the Lenscrafters system cannot take multiple payments / separate the Protection plans from the items covered by flex spend. This adds a great deal of additional wait time for customers who should be super happy when they leave as they just purchased new eyewear! But instead come out exhausted due to all the additional time and paper work.
Again ... it’s all about the customer experience that will drive loyalty. I have been an exception.Response from LensCrafters Downers Grove, ILJanuary 20, 2020Hi Anita! Thanks for your review. We are always working to improve our operations and appreciate your feedback and recommendations. We look forward to continue serving you. - 5 out of 5.0Rating 5.0I was the first customer and arrived early. Things proceeded promptly and I was through with the eye exams in "record time." My prescription hadn't changed so there was no need for new glasses.Response from LensCrafters Downers Grove, ILDecember 30, 2019Hi Stan! Thank you for your review! We appreciate the feedback and look forward to serving you again!
- 3 out of 5.0Rating 3.0very hi priceResponse from LensCrafters Downers Grove, ILDecember 3, 2019Hi Mike, thank you for your review! We look forward to serving you again!
- 5 out of 5.0Rating 5.0I found a comfortable frame and the sales associate made it easy getting my first pair of glasses. He helped me get the best price and only offered what he thought I would need in my first pair of glasses. Awesome experienceResponse from LensCrafters Downers Grove, ILDecember 9, 2019Hi Matt! Thank you for your review and welcome to your first pair of glasses. We are happy to hear from another satisfied LensCrafters customer. We hope to see you again!
- 1 out of 5.0Rating 1.0BARBARA DIED THREE YEARS AGO!
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