<script type="application/ld+json">{"@context":"http://schema.org","@type":"SpecialAnnouncement","name":"NEW YEAR, NEW VIEW","text":"Start 2025 with a whole new view! Visit us for your personalized eyecare experience and <b>get 50% off lenses with frame purchase.</b> Use your 2025 vision benefits and find your perfect look. Schedule your eye exam now. We accept most vision insurance plans, including: Aetna, EyeMed, Humana, United Healthcare Vision, Davis Vision by Versant Health and many more. At LensCrafters all prescriptions are welcome!","category":"https://www.wikidata.org/wiki/Q81068910"}</script><script type="application/ld+json">[{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Amanda S"},"datePublished":"2025-01-03T00:13:54.499Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Dr. Shpritz was great! Very thorough and personable! Cinthia was great in explaining the eyecare benefits and checking me out. Visited the location at 900 W. North Ave and has free parking lot!","comment":{"@type":"Comment","name":"","datePublished":"2025-01-03T07:34:47.925Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"monicapg"},"datePublished":"2024-12-28T21:27:11.902Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I want to thank everyone that assisted me, they did a great job. Excellent customer service, and I very much enjoyed interacting with everyone there. Overall this was an amazing experience for being my first time at this location (North and Clybourn)","comment":{"@type":"Comment","name":"","datePublished":"2024-12-29T09:05:48.25Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jennifer Murden Huelskamp"},"datePublished":"2024-12-17T17:24:48.876Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Dr. Mehta was great - she explained all the tests and results in an easy-to-understand manner and answered all of my questions. The tech who did the other eye tests was also wonderful, she explained everything she was doing and I felt very at ease. Highly recommend!","comment":{"@type":"Comment","name":"","datePublished":"2024-12-18T07:26:50.281Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Monika Lach"},"datePublished":"2024-12-15T05:16:57.102Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Armani was absolutely incredible with the help he provided today. He asked thoughtful questions to find me the perfect pair of glasses and provided great feedback throughout. Not only that, but he did a great job discussing insurance coverage. A++++. Also, I felt that everyone who worked at the store today was incredibly kind and caring. Great group of individuals!","comment":{"@type":"Comment","name":"","datePublished":"2024-12-17T08:40:44.112Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Marco Chavez"},"datePublished":"2024-12-10T22:57:10.464Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"One the best locations in chicago. Staff is so helpful and warm.","comment":{"@type":"Comment","name":"","datePublished":"2024-12-11T04:52:09.463Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Marco Swolache"},"datePublished":"2024-12-05T04:03:11.826Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I wanted to take a moment to share my experience at LensCrafters. I recently call in to ask about some options for glasses .\nFrom the very first moment she pick up she was super friendly and professional. She listened carefully to what I was looking for and really took the time to explain all my options without rushing me. It felt like she genuinely cared about helping me find the right pair. Thanks Cinthia !!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Erik Quintanilla"},"datePublished":"2024-11-27T15:27:45.436Z","reviewRating":{"@type":"Rating","ratingValue":"2","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-11-27T21:21:13.221Z","text":"Thank you for your review. We are sorry to hear that your experience at LensCrafters did not meet your expectations. We strive to provide the best customer service in the industry. Please go to https://luxotticacustomercare.com/lenscrafters/careform so we can work to correct this issue for you."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Darcy Kolstad"},"datePublished":"2024-10-18T20:42:21.467Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Everyone was very helpful and super friendly! I had a wonderful and seamless experience! Highly recommend","comment":{"@type":"Comment","name":"","datePublished":"2024-10-22T19:14:21.092Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Zhivko Kamenov"},"datePublished":"2024-10-11T13:16:51.233Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Was fast and profecinal","comment":{"@type":"Comment","name":"","datePublished":"2024-10-14T16:02:35.365Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Joseph Warnke"},"datePublished":"2024-10-09T20:54:48.179Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Outstanding service and the manager, Dennis, was extremely helpful with everything from my appointment, to fitting, to making sure everything was perfect with my purchase when the order arrived. He takes great care of the customers and is incredibly knowledgeable, kind, and helpful.","comment":{"@type":"Comment","name":"","datePublished":"2024-10-14T15:52:23.862Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Erica Stratton"},"datePublished":"2024-10-03T13:40:19.154Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great service every time!","comment":{"@type":"Comment","name":"","datePublished":"2024-10-09T19:23:24.12Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Judith M Leavell"},"datePublished":"2024-09-20T03:03:58.518Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very nice and welcoming location. The staff is very professional and personable.\nThank you Kyla and Dennis! ☺️\nDr. Nicole Hok is a phenomenal optometrist! I had to have a complete eye exam and contact lens fitting. I am very impressed with her doctor/patient interaction!\nThank you, Dr. Hok ✌🏾","comment":{"@type":"Comment","name":"","datePublished":"2024-09-25T20:39:26.386Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Nina Bernstein"},"datePublished":"2024-08-13T15:01:10.968Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"The staff was incredibly unhelpful and unclear. Seemed very uninterested in providing any service, seemed annoyed I was even there.","comment":{"@type":"Comment","name":"","datePublished":"2024-10-14T15:06:19.776Z","text":"Thank you for your review. We are sorry to hear that your experience at LensCrafters did not meet your expectations. We strive to provide the best customer service in the industry. Please go to https://luxotticacustomercare.com/lenscrafters/careform so we can work to correct this issue for you."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Chris Montgomery"},"datePublished":"2024-07-28T01:31:30.471Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I purchased two pairs of glasses my kids, one of which was a replacement for pair that just broke. Couldn’t be happier. Awesome service, great selection, and we were able to get them same day. My kids were leaving the next day for a week long summer camp, so this was a godsend. 10/10, will definitely be coming back.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Mandy Mae"},"datePublished":"2024-07-27T20:30:36.284Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"My experience here was overall a positive one. I wanted to shout out Kayla who was most pleasant and helpful in getting me scheduled. Customer service matters!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"saisha kapoor"},"datePublished":"2024-07-15T23:37:47.573Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Denis, the employee, was completely ignoring us and didn’t let us in for 15 min. The inside door was locked as it was 20 min until closing and a normal person would quickly open the door for the customer. However, he purposely ignored us and made us wait 15 minutes outside. Horrible customer service… never go here.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Nidhi Kapoor"},"datePublished":"2024-07-15T23:28:10.491Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Store associate Dennis was very rude to me and daughters . He ignored us at the door and did not open the store for 15 mins . We had to wait in between the doors for 20 mins.. desperate to just pick up our contacts. He did not have courtesy to open the door for us to enter and wait even. He was so disrespectful and racist I believe to insult a customer. I am never coming back ever","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Diane Fitzgerald"},"datePublished":"2024-07-13T22:14:08.696Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"At the 900 W North Avenue store, Sales Associate, Kayla Seeber, was excellent. Very helpful, knowledgeable and friendly. In addition to selling me a new pair of Ray-Ban sunglasses, she repaired a pair of my Ray-Bans and cleaned that pair and the pair I wore in! Thank you, Kayla!\nThe location is great, with ample parking and easy access in and out.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"mark wolfe"},"datePublished":"2024-06-17T20:20:29.349Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Took my sunglasses in to get fixed, and Kayla took care of my shades. Great service and very friendly!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Eric Mackie"},"datePublished":"2024-06-08T18:09:04.927Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"David Roegiers"},"datePublished":"2024-05-23T19:52:48.593Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Dennis was great: knowledgeable, friendly, and a great ambassador for the brand.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"David Scarpaci"},"datePublished":"2024-05-12T14:07:37.238Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"it seems like they took down my original review, so i guess i'll write a new one, copy it, check each day to see if it's still there and then paste it if it isn't. ANYWAY: they lie about the prices. they will tell you the glasses start at $300, when in fact they start at $99. they only told me about the $99 glasses when i said i couldn't afford $300 and i would have to go elsewhere.","comment":{"@type":"Comment","name":"","datePublished":"2024-05-13T02:36:11.445Z","text":"Thank you for your feedback! To clarify; glasses do start at $300 when you request SAME DAY service! Our great value package starting at $99 is posted in store with the appropriate frames for this package. We wish you the best and hope to be able to serve you with your eye care needs in the future! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Margaret MacNamidhe"},"datePublished":"2024-05-07T00:37:45.68Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I’ve been encouraged by the LensCrafters site to fill out this form, but it’s a pleasure to be prompted in this case! To reiterate the feedback I gave LC: \"I have nothing but compliments and praise to offer when it comes to describing my visit (May 2nd 2024) to the LensCrafters store on North Avenue, Chicago. From the friendly smiles & cheery greetings that helped me forget about the (literally headache-inducing) frustration of stupidly losing my prescription glasses by welcoming me into LensCrafters's airy, light-filled, interior—a nice refuge during an afternoon of torrential rain—on to the meticulously, very courteously conducted, two-part series of on-site eye tests that preceded my choosing of the frames, and wrapping up with the much-pored-over selection of those frames (through which the associate was endlessly patient and attentive as I struggled far too long to make up my mind), I received nothing but expert, efficient, and thoughtful service. Thanks so much to everyone in the LensCrafters on Chicago’s North Avenue!\"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Rebecca Miller"},"datePublished":"2024-04-27T20:56:59.603Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"What a delightful experience I just had today at Lens Crafters on North Avenue in Lincoln Park.\n\nThe store is beautiful with amazing displays of regular glasses and sunglasses. But what resonated with me was the welcoming feeling and customer service. Dennis Archilla, the manager, was so knowledgeable about the glasses and sunglasses and ways to make changes and customize to my needs that he simply made my shopping experience at Lens Crafters enjoyable. And yes, I found a great pair of glasses and can’t wait to give them to myself for a birthday present in January! \n\nAnd that is why I highly recommend them. Ask for Dennis. He’s great!\n\nRebecca Miller\n\nA happy customer!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Nadiya Nadmid"},"datePublished":"2024-04-15T21:17:01.862Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Thank you for the amazing help and friendly service.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Hannah Magy"},"datePublished":"2024-04-01T19:01:33.614Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The employees here are so helpful and kind! I needed my glasses adjusted and they handled it quickly and carefully!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"yvette sonera"},"datePublished":"2024-02-19T17:00:22.244Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"worse service I have ever encounter! The doctor was horrible gave me the wrong script and now will not change it! I don't recommend this location at all","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Elizabeth Ronces"},"datePublished":"2024-02-10T20:23:57.621Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very friendly staff. Cinthia helped me process my purchase. She was fantastic, very knowledgeable and patient explaining different lense material. Doctor Hok very friendly and was able to answer the questions and concerns I had. I will recommend this Location to family and friends","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Robert Knapp"},"datePublished":"2024-02-08T00:04:59.874Z","reviewRating":{"@type":"Rating","ratingValue":"4","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Abigail Valencia"},"datePublished":"2024-02-03T21:01:05.77Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I had an amazing experience at this location and really enjoyed my visit with Dr.Hok. She was detail oriented and took her time with me. The staff was very friendly and kind. This was my best experience getting my annual exam and I would definitely recommend to anyone.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Rayan Abdulhadi"},"datePublished":"2024-02-02T22:30:54.767Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I had an incredibly pleasant experience at this store. I first had an eye exam which was very professionally and thoroughly done! Then I picked glasses and contact lenses. The staff was just so nice and knowledgeable and were so patient and took their time. Today I had Edwin assisting me and he spent so much time helping to pick the right options for glasses that fit my prescription and feature. Highly recommend","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Brittney Edel"},"datePublished":"2024-02-01T01:12:17.498Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"This location is terrible! I haven't gone to LensCrafters in a few years but my insurance switched so I had no choice. I was in and out of the eye doctor for an eye exam in 15 minutes. She was very unkind and rushed through the exam. I then went to the sales floor to pick out a pair of frames and no one seemed interested in helping me decide. I was off to figure it out all on my own and found a few pairs I like. The assistant store manager then helped me decide between the only three pairs that I could find to fit my face that they had on the sales floor. She took a picture of how the frames looked on my face and I paid and left. Go to pick up my glasses and they were extremely loose on my face so I wanted them adjusted. The same assistant store manager said that she could not bend the frames in because my prescription was so high. So I left, took them home and came back the following day to where a gentleman helped me. I explained that I couldn't see out of them and they needed to be bent in a little bit because of my stigmatism. He said that was weird that the previous person wouldn't bend them in for me and had no problems. After doing this I still couldn't see and explained how I instantly got dizzy and had a headache and they were too strong. He said my eyes just need to adjust and to give it a couple weeks. I gave it a few days and still have extreme headaches in the point where I'm getting migraines and cannot walk while wearing them. Went back tonight. I talked to the same guy, to explain I still can't see out of them and I don't want to return them. I explained. I think the girl who initially measured my eyes must have messed up. He said that's impossible and I'll have to schedule another appointment to see that eye doctor and get my eyes remeasured.\nThis has been the most frustrating experience and I will never be back after I figure out this glasses situation. Everyone is so cold and unfriendly at this location.\nBecause I'm the person I am. I called my old eye doctor and asked them to forward over my prescription. The LensCrafters optometrist actually measured the axis of both eyes wrong. Between the poor customer service and the optometrist not being able to do her job correctly. I advise everyone to stay far away from this place.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Baysal Family"},"datePublished":"2024-01-08T20:42:02.264Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Al Renslow"},"datePublished":"2023-12-27T18:25:05.257Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"M Padi"},"datePublished":"2023-12-26T17:45:46.827Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"This is the best optometrist/basic eye exam experience I’ve ever had, from the optometrist herself to the Len’s Crafters staff. Kayla and the rest of the crew were so helpful and went the extra mile to be accommodating. Dr. Hok saw my husband and I. She was so thorough, transparent and just great humanity that is lacking from this industry. I will be attending this location whenever I can, and referring people.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Megan Fadraga"},"datePublished":"2023-12-17T04:33:21.306Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"My experience at LensCrafters was top tier made possible by the sales representative, Dennis, who made the frame purchasing process both seamless and stressless. I am incredibly thankful for Dennis’s expertise, patience, and friendly demeanor throughout my time at LensCrafters. I will definitely be back to this location and will recommend my friends to do so as well. You will not be disappointed, go in and ask for Dennis he well get you on the right path.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Erica Stratton"},"datePublished":"2023-12-03T02:41:53.951Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"AG Syjuco"},"datePublished":"2023-11-26T01:45:34.203Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great service!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jayne George"},"datePublished":"2023-11-25T01:17:58.531Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I needed 2 pairs of glasses fixed and LensCrafters did a marvelous job. The lenses and frames were a bit tricky but they worked hard and I was very satisfied. Jared, the lead, was especially helpful.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Mario Palos"},"datePublished":"2023-10-24T21:20:52.839Z","reviewRating":{"@type":"Rating","ratingValue":"3","bestRating":"5"},"reviewBody":"Didn’t have my glasses in stock and couldn’t find them online.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"LW"},"datePublished":"2023-10-16T22:21:09.081Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great experience at this LensCrafters while completing an annual eye exam, as well as getting contacts and glasses.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ricardo Farias"},"datePublished":"2023-10-06T20:31:47.16Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Walked in to get my old glasses fixed and they were very friendly and fixed my glasses with ease","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Genevieve Foster"},"datePublished":"2023-10-05T14:43:57.81Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Always love my experiences at lens crafters! In particular, Cynthia was able to adjust my sunglasses and was super knowledgeable on different products within the store. Would recommend!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"nicole kujawa"},"datePublished":"2023-09-15T18:29:51.243Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"I tried to give LensCrafters another shot after a terrible experience about a year ago. However, once again I was disappointed. Terrible customer service, couldn’t find faxes that were confirmed delivered, disappearing associates, and others just standing around. I really should just give my business to a small shop that actually cares.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"bsroda"},"datePublished":"2023-09-12T19:21:22.32Z","reviewRating":{"@type":"Rating","ratingValue":"2","bestRating":"5"},"reviewBody":"My eye exams and doc interactions have always been great here…however the sales floor manager and some of the floor staff are terrible at providing any level of customer service…They have a history of placing orders incorrect and getting them to fix their errors has been a chore… I will not be going back to this place unfortunately…","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Victoria Kurlander"},"datePublished":"2023-09-04T22:09:56.258Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great experience, even on a holiday! Armani and Dr. Hok were very personable, professional, and took great care of my questions and needs.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Maggie Balcarcel"},"datePublished":"2023-08-29T18:59:44.803Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Jarret helped repair 2 pairs of sunglasses and did an amazing job! Quick service and very nice!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Maison du Gateau"},"datePublished":"2023-08-22T00:02:06.406Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jacob Blankenship"},"datePublished":"2023-08-12T19:15:02.52Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Very argumentative retail staff. They tried giving me a different medical opinion on my prescription than what the doctor provided and kept going back and forth with me for no reason. Truly bizarre.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Fanny Burney"},"datePublished":"2023-08-07T01:46:09.514Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Dennis Archilla went above and beyond. He fitted my frames for free (purchased from another vendor) and did a way better job than the person who fitted them first. He is expert, careful, and skilled. Highly recommend.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Natalie Edelstein"},"datePublished":"2023-07-24T20:07:53.938Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Edwin was extremely courteous and helpful! I rarely leave reviews but he was a gem to work with!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"David Jewell"},"datePublished":"2023-07-15T16:04:08.126Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Dennis provided amazing customer service. 10/10","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Chiquita Agusto"},"datePublished":"2023-07-13T18:36:35.214Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Edwin G. Was fantastic with customer service and made sure we left LensCrafters happy!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jessica"},"datePublished":"2023-07-10T20:32:22.332Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Unhelpful manager","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"J M"},"datePublished":"2023-07-09T18:50:21.703Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"This store overall is great. Exceptional service from start to finish. Edwin assisted myself and my 2 kids with picking out our glasses. He went above and beyond with my 4yo daughter who was not there for an appt feel special and included. Although lens crafters is a big name they deliver the small touch personal experience.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Brian Kurtovic"},"datePublished":"2023-06-29T13:29:34.085Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very satisfied, store associate was very thorough and knowledgable with answering my questions & preparing my order for 2 sets of prescription eyeglasses.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"A M"},"datePublished":"2023-06-13T01:12:40.279Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"I walked into this location looking for frames over the weekend. There was two males standing at the front desk. None of the associates asked me if I needed any help or they did not hand me a tray to shop. I ended up walking out, and would not recommend this location to anyone. It was not even busy in the store, they have terrible customer service at this location.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Maria Terry"},"datePublished":"2023-06-07T02:21:12.814Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Tom Tripicchio"},"datePublished":"2023-05-31T21:12:38.119Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Rhandi Turner"},"datePublished":"2023-05-23T00:19:55.198Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great customer service! Store is very neat and clean! Armani and manager we amazing and very knowledgeable! Will return to this location soon!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Andy Garcia"},"datePublished":"2023-04-30T18:22:30.247Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Staff is always helpful, friendly, and efficient. Definitely would recommend Len Crafters.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Michael Ruby"},"datePublished":"2023-04-26T17:43:12.804Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"These are my people! Dennis and Dr. Mehta are fantastic! Dennis went out of his way to make sure I was choosing the correct brand of contacts. Dr. Mehta was the best I've seen to date. This will be my new go to location.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Nicholas Foster"},"datePublished":"2023-04-21T14:35:11.051Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Waded Mobarak"},"datePublished":"2023-04-08T19:59:21.693Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I came to get any sort of adjustment to my glasses gum and Edwin was VERY helpful. Great service.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Elizabeth Pacheco"},"datePublished":"2023-04-02T14:36:27.687Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very pleasant, kind and friendly staff. Did not feel pressured to buy anything. Dr. Hok was kind, and very informative.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Nabil Jaffar"},"datePublished":"2023-03-31T22:59:35.159Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Came in to get my glasses adjusted. The clip-on to my frames I brought in were completely bent, but Jared was able to fix them up.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Stella Tao"},"datePublished":"2023-03-26T20:52:38.493Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"We walked in today in the afternoon and was assisted by an extremely friendly, helpful and knowledgeable staff, Denice. She really went above and beyond to help me adjust my frames and explained everything with great patience. Awesome experience, would definitely recommend this LensCrafters location!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kristoffer Ryan Espiritu"},"datePublished":"2023-03-26T00:31:49.254Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The doctor and staff were very helpful and friendly. Amazing experience.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Gloria Ramirez"},"datePublished":"2023-03-25T17:58:56.284Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The team is professional, helpful and speedy! It’s is the best service I’ve found out of all the other competitors. Thank you Nicole and Edwin for your help today!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Alex Lopez"},"datePublished":"2023-03-20T20:49:28.433Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great store, and very friendly yet professional staff! Cinthia was very helpful in recommending the right type of frame/lens for me. First time ever shopping for eyewear, will definitely be coming back to this location. Dr. Hook was great with explaining everything! Very clean store too.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jay Lucas"},"datePublished":"2023-03-15T22:51:42.282Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Dennis and Dr Mehta made it such a great experience. They genuinely care . I definitely recommend going to this place. 👌","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Fen Nebu"},"datePublished":"2023-03-14T18:11:11.3Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Bryon H"},"datePublished":"2023-03-14T17:24:30.36Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Truly appreciate Armani and his suggestions, service, and attention to detail.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Agustin Salgado"},"datePublished":"2023-03-11T00:44:14.746Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I walked into this LensCrafters to have my yearly test taken care of. The Doctor was very patient and thorough with everything. After having my eyes checked, I went out to the floor to see if there were any glasses that would catch my attention. I had the Assistant Manager help me select the correct pair of glasses and gave me the confidence to purchase them the same day! The overall customer experience was amazing! I would highly recommend this location!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Micah Joy Taroma-Espiritu"},"datePublished":"2023-03-10T23:28:37.211Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Clare Mathile"},"datePublished":"2023-03-10T15:52:52.339Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Steven Shaw"},"datePublished":"2023-02-18T00:26:32.865Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Edwin and Brett were fantastic. Highly recommended!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Armani Willis"},"datePublished":"2023-02-10T23:12:26.864Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very courteous staff professional environment","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"William Brigden"},"datePublished":"2023-02-03T21:18:20.485Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Octavia Redmond"},"datePublished":"2023-02-03T16:17:05.869Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The customer service is excellent. Dennis is always very professional, knowledgeable, helpful, and kind. He answers all my question's and assist me with getting my eyewear. For example, the eyeglasses I was searching for was not available in the store but Dennis went above and beyond to assist by ordering the glasses off line. Thanks Dennis for all that you do!!! 🙂 Great Guy 😊","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Joe Irizarry"},"datePublished":"2023-01-24T21:32:26.338Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Top notch experience!!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"HaoQi Li"},"datePublished":"2023-01-12T17:36:02.399Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Dennis and Edwin are very fast and skilled at adjusting my glasses and putting in new tabs on my son’s glasses when his old one popped off. All for free too!!\n\nA week later, Edwin fixed my glasses again when a screw popped out. He saw that the old screw was worn and offered to replace it with a new screw free of charge again.\n\nHighly recommended!!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ozzy Baker"},"datePublished":"2023-01-11T18:57:09.568Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Amazing experience, everyone is very professional and very knowledgeable. Thank you!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kalee Gottsacker"},"datePublished":"2023-01-10T18:57:34.928Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Easy, efficient, and kind service. Works with a lot of health and vision insurance plans.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Alex Mitrovic"},"datePublished":"2022-12-31T17:33:11.331Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I love getting my eyes taking care of at LP store. Dr. Hok & Devin go an extra mile to meet the expectations. Devin is a pleasure to work with.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Alexander Turner"},"datePublished":"2022-11-23T23:42:50.288Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Christopher Andersen"},"datePublished":"2022-11-18T21:59:49.027Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Just showed up to a critical eye follow-up and they said there is no doctor. They said they called, false. No missing calls from their number, more importantly no voicemail. They keep claiming and just told me they have a lot of people to call.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Caroline Callero"},"datePublished":"2022-11-08T19:56:33.175Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I had a superb experience!! Very knowledgeable and friendly staff. Took the time to answer all my questions in details. Highly recommended.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"David Ocanas-Herrera"},"datePublished":"2022-10-26T17:23:12.516Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"my experience was great. walked in on a whim and was able to take an eye exam, order frames and some cool colored contacts. the best part of my experience was interacting and getting to know the staff. they were friendly and patient with all my questions; from Dr. Hok to the Store Manager Dennis, to the Assistant Managers Denise and Cinthia, thank you for making the process enjoyable. looking forward to getting my eye exam every year going forward.\n\nalso, tons of stuff to do around this location so knock out a few errands along the way, folks!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kyle Fitzsimmons"},"datePublished":"2022-10-21T15:12:12.492Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Everyone was great shout out to Dennis","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Anita M"},"datePublished":"2022-10-11T00:00:56.188Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Cinthia was super helpful and nice! Thanks to her we got our orders in smoothly","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jeffrey Sklansky"},"datePublished":"2022-10-02T18:26:26.19Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great service","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Donna Davis"},"datePublished":"2022-09-28T20:03:15.338Z","reviewRating":{"@type":"Rating","ratingValue":"4","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ellen Wagner"},"datePublished":"2022-09-13T18:11:35.577Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Friendly and helpful staff. Quick but complete eye exam. Nice selection of frames. Excellent accommodations!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Hannah Thuesen"},"datePublished":"2022-08-12T15:19:12.202Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Sheila Lane"},"datePublished":"2022-08-07T20:09:05.402Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"All staff was great from arrival to departure","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Cher W"},"datePublished":"2022-08-04T15:29:56.496Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"This is the best place to get your glasses! I came in to get a replacement for my broken frame. I was greeted by the store manager Dennis and Cinthia right away. They even brought me a new mask since I did not have one with me. Cinthia was able to get a new frame ready for me very quickly and clean everything. She made sure to adjust the frame so that it fits my face comfortably. Overall it was a super nice experience. Thank you so much, Dennis and Cinthia!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kristen Miller"},"datePublished":"2022-07-27T23:17:17.831Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Such a fabulous experience!\n\nI'm visiting Chicago from overseas, and my sunglasses (purchased in my hometown of Tokyo) were falling off my face. I gave Lenscrafters a call at 5:28pm and explained my issue, asked if they could help reshape them, and that I was flying back out tomorrow late morning.\n\nEven though they close at 5:30pm on Wednesdays, which I didn't realize - Edwin was super kind. When I shared I was just a short walk from their location, he encouraged me to come quickly even though they'd be closed already. I was over the moon, and so grateful, and the service was not only kind but very professional. Even though I was there after they'd locked their doors, I didn't feel like we rushed at all. And now my sunnies are a perfect fit!\n\nThank you so much, Edwin. Super duper thankful!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"virginia deoliveira-alves"},"datePublished":"2022-07-13T06:35:44.099Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The optometrist was thorough, knowledgeable, and caring. The assistant who sold the lenses was also very helpful; she gave clear explanations and recommendations.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Manuel Brito"},"datePublished":"2022-06-26T22:24:11.808Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"My daughter had an accident and bent her glasses, and one screw went off the hinge. So we came to this store where we bought these glasses 15 months ago, looking for a repair. Then the store agent was so amazing that he just went ahead and repaired the glasses by his own great skills, bending the glasses back using some tools. Now they look better than before, and the store didn't charge us a penny. Unfortunately they cannot receive tips. Overall it was a great customer experience.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ji Park"},"datePublished":"2022-06-26T13:56:05.339Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The quality of service and flexibility have been consistently great at this location. We have been to a couple of other Lens Crafters locations and a couple of different brand stores as well. We come to this location on North Ave. every year for our eye exams and to purchase and fill new prescription glasses. It's nice to finally have a place that you can fully trust and receive high customer-first treatment for our eyes!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kun Gao"},"datePublished":"2022-06-15T19:57:07.534Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Jared helped me restring my glasses. Great job!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Moonlight_36"},"datePublished":"2022-06-15T19:01:18.494Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I was absolutely amazed by the customer service. The hospitality that I was greeted was very much appreciated. The two people that helped me pick a pair of sunglasses were Cinthia and Jared. They even helped me by booking an appointment to check my prescription. They are very much knowledgeable of what they are doing and always appreciate such great service.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Alex LOPEZ"},"datePublished":"2022-06-11T21:56:22.669Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very friendly, helpful and charismatic staff.\n\nWas helped by Cinthia","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Michele Legacy-Gugino (MLG)"},"datePublished":"2022-06-07T23:39:10.325Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"The hours state until 7pm but they locked doors at 6:35 to “start closing”. Will never use this location.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Sanchita Gandhi"},"datePublished":"2022-06-04T14:31:55.956Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"I called this LensCrafters to schedule an eye check up because my eye was hurting and they said the closest they could do was close to noon. I asked if they could squeeze me in because it was hurting. The receptionist said we prioritize eye exams over other things. We recommend you go to an urgent care. Really? What type of ethics is that?","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Anna Nieves"},"datePublished":"2022-05-02T15:50:00.831Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great experience for my first time. Welcoming staff as I entered the location. Dr. Hok was awesome and patient with me .","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kate Looft"},"datePublished":"2022-04-25T15:52:44.017Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Chris G"},"datePublished":"2022-04-20T19:57:44.063Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I went in to browse and was surprised at how nice the staff was. Especially that girl Cinthia. She was very nice, asked me if I needed any help or directions in scheduling any future eye exams to find the right prescriptions for me.\n\nNot to mention the store was very clean!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Daphne Pals"},"datePublished":"2022-04-20T18:03:56.082Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Monica K"},"datePublished":"2022-04-12T23:47:13.239Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Be warned. Do not go here half hour before closing because their doors will be locked. We arrived and doors were locked and lights off but two staff were present inside depsite it was not even 7:00pm. :(","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Cesar Gomez"},"datePublished":"2022-04-09T22:23:06.783Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"I came all the way from uptown only to go to this store. Before coming I checked online your open hours and it says until 7pm. I arrived at 5pm and you wouldn’t even let me in. A rude lady said they already closing.\nDon’t make me waste my time. Make sure the information you post is accurate","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Austin King"},"datePublished":"2022-04-05T14:52:52.235Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Fast, frictionless eye glass experience. Highly recommended this location. Dr. Hok was very helpful and personable.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jevieda Chaudhary"},"datePublished":"2022-03-31T21:24:38.39Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Always a pleasure visiting this store! My needs are met with fast and friendly service. The staff there is phenomenal!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Simona Michel"},"datePublished":"2022-03-31T17:18:40.084Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Awesome staff. Everyone very friendly and professional. Can’t wait to pick up my new glasses.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jean"},"datePublished":"2022-03-23T22:55:22.677Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"It is not the closest Lenscrafter to me but I prefer going to this location than the one down the street near my home. All the employees I have interacted with are very kind, knowledgeable and professional at this location. I can always count on being well taken care of here in terms of my eyeglasses or sunglasses needs and pricing (Thank you Jared!). 10 out of 10 stars!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Maggie Manolis"},"datePublished":"2022-03-22T01:16:58.864Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great experience, very easy and professional. Lots of frame selections and options for lens. Nice store, big and clean!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Cris Fedalizo"},"datePublished":"2022-03-21T17:40:23.666Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Kristin is very helpful In fixing my glasses for free. Highly recommended place to go","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jerome Pacione"},"datePublished":"2022-03-21T00:48:13.835Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"This is my 3rd year going to this facility and every time I come in, I get the same great experience. Dennis and his floor staff always have a smile as soon as you walk through the doors. They make you feel welcome. The one thing I definitely like about this facility is that it's Clean, clean, clean!! Other lenscrafters I've been too..no comment. Dr. Nicole is very good at what she does and is very friendly. My family and I will continue to come to this facility. Thank you staff.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Giovanny Ochoa"},"datePublished":"2022-03-20T17:11:59.055Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Mrs. Cinthia Cruz Has Great Customer service, Friendly and attention to detail. She really pay's attention to our vision needs.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Nils Weigelt"},"datePublished":"2022-03-19T16:30:28.679Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Went in and was not able to look for glasses without showing my prescription. Friendly staff, but overall very disappointing experience.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Shari Giddens"},"datePublished":"2022-03-10T14:38:15.43Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Thouroughly professional and totally helpful. Ask for Jared!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Chandni Patel"},"datePublished":"2022-02-26T21:04:50.244Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"shanette russell"},"datePublished":"2022-02-26T19:53:52.36Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"My visit today was very welcoming, Cynthia, the eye doctors and the whole overall staff was amazing. Assisted me very well","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kevin Munoz"},"datePublished":"2022-02-26T18:53:20.649Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Jared was a very welcoming, charismatic, and a great help. I honestly wasn’t going to buy anything but he showed me around and guided me to some lenses that I fell in love with. If you need ever guidance for lenses go to Jared!!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Roberto Diaz"},"datePublished":"2022-02-26T16:19:34.79Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Awesome place to get your prescription. They are very knowledgeable and friendly","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Hector Ramirez"},"datePublished":"2022-02-22T21:17:36.071Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jess Camacho"},"datePublished":"2022-02-15T22:20:48.093Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The staff was great, knowledgeable and friendly. Dr. Mehta was great! She takes the time to know the patients and makes them feel comfortable.\nI highly recommend this location!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jen Lynch"},"datePublished":"2022-02-15T20:39:59.769Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very courteous, knowledgeable and efficient!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Benjamin Smock"},"datePublished":"2022-02-11T16:40:25.272Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Mariana Millan"},"datePublished":"2022-02-10T22:56:24.945Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Chase Gunderson"},"datePublished":"2022-02-10T20:51:11.641Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Monesha Berry"},"datePublished":"2022-02-10T17:16:15.321Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jesus Blancas"},"datePublished":"2022-02-09T21:10:37.584Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Sonja Orlovic"},"datePublished":"2022-02-08T23:21:01.859Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ashley Richardson"},"datePublished":"2022-02-08T18:24:21.94Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Mengchu Ye"},"datePublished":"2022-02-01T16:39:58.289Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I visited LensCrafters to do my eye exam for both frame and contact with Dr Karina and I am very satisfied with the experience. Dr. Karina is very patient and explained everything very well with what she saw on the image for back of my eye, she worked with me to adjust the prescription and give me a new brand of contact which is much more comfortable than before. She also suggested the follow up with ophthalmologist for health prevention in the future, I highly recommend Dr Karina!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Vick Manjarrez"},"datePublished":"2021-12-29T00:18:55.998Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Geoffrey Mack"},"datePublished":"2021-12-22T20:47:28.388Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The Store Manager Dennis is an amazing person. His staff did an outstanding job with my Family. Keep up the Great Work.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Nicole Nuzzo"},"datePublished":"2021-12-03T19:31:35.571Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"If I could give negative stars, I would.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Rick Davies"},"datePublished":"2021-11-29T23:52:34.005Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great advise, help select the perfect shape and color. Very effecient.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Bret Hildebrandt"},"datePublished":"2021-11-28T18:56:07.937Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Really silly COVID protocol relative to other stores, rude door greeter as well. Will not be going back. Would recommend Wear Eyewear instead.","comment":{"@type":"Comment","name":"","datePublished":"2021-11-28T20:37:43Z","text":"Thank you for your feedback. Covid protocols are in place for everyone’s safety and protection while visiting medical facilities. We hope that you find the care that you need during this time."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kristine Lewry"},"datePublished":"2021-11-13T01:56:31.771Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Donghuan F"},"datePublished":"2021-11-11T01:08:07.485Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"I have been to this location many many times and kept coming back because it’s close to my house and I lovvvee Dr. Hok. However, there are ONLY two people there that are able to provide quality service - Dr. Hok and a girl with really nice eyebrows and knew everything about color theory (I did fill out a survey about her after the visit). I would give them both 5/5.\n\nEverybody else has been rude, dismissive and very unhelpful. I am not saying this just to be mean. They have emailed me 2 or 3 receipts for other customers, which showed their credit card information, address and prescription. I had to call multiple times to stop it from happening.\n\nTheir Manager/Assistant Manager has been not only unhelpful, but dismissive over the phone and in person. When I visited in person, I asked her to repeat insurance and product information, she was very unpleasant and unable to deal with me. I get it, it’s not fun to repeat information. However, with a mask and all the promotion you try to sell, it does take a minute to process insurance policy. One might argue that I am writing this review because I have never worked in the service industry, which is false. If incident as such happens once, yes you might have had a bad day. When I called the store to correct a mistake that I had made while placing an order that was sent to their store for Dr. Hok to review, Andrea was not able to address the fact that they have no control over online order after 5 minutes into the conversation.\n\nI am very disappointed at their service. For the amount of money they charge (even with insurance coverage it’s still a lot), I would recommend one of the more boutique or smaller shops for unique styles and quality service. I have been to both Eye on Division and Lab Rabbit, they were excellent!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kastur De"},"datePublished":"2021-11-07T22:19:44.36Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Very rude set of staff. They make their customers wait outside the door even when they have appointments. Andrea who is the Assistant Manager and other staff are so rude that they don’t even come and apologize for their behavior and close the doors on the customer. Their excuse is they don’t have enough staff. Horrible store staff… hope the owner takes the feedback into consideration and take action.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Amber Feltz"},"datePublished":"2021-10-27T22:48:21.445Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The team here was amazing! So knowledgeable and professional. I will continue to come here for all my vision needs. The office itself is also super modern and clean. They offer a wide variety of frames and contact lenses.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Rubi Cruz"},"datePublished":"2021-10-27T17:49:41.52Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Paige Quinlan"},"datePublished":"2021-10-25T19:28:40.552Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Thanks Jared for straightening out my sunglasses!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kendra Johnson"},"datePublished":"2021-10-21T16:22:42.618Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I've come in a couple of times to have my sunglasses adjusted/tightened. This time I needed a quick fix (screw was missing and lens had popped out) and they took care of me once again. Sean is awesome--highly recommend this Lenscrafters!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Katie Kohler"},"datePublished":"2021-10-09T19:49:48.939Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kaylee Zheng"},"datePublished":"2021-09-28T04:24:01.042Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"My family and I have been going to Lenscrafters for years and I don't recall having any negative experiences, except with this one store. It was my first time contacting this location on North Ave and was surprised and shocked by how poorly the store manager treated me over the phone.\nMy mother recently purchased a pair of glasses at one of their locations and did not like them because they were making her dizzy. I called the store and explained what was wrong to the store staff and mid-conversation the manager, Dennis, took the phone from the staff and called me by my full name in a very defensive, argumentative tone. I explained to him that the lens on the progress may not be cut evenly and was making my mother dizzy; I asked if I could make an appointment to come in the store and have them take a look at them. Dennis explained me that we could come in, but they won't be able to do anything besides adjust the frame and anything else we would have to go back to the original store, which is against their store policy of basically 30 days exchange or return at any of their location.\nWe ended up going to the store in East Lakeview on Broadway, and that store took care of our concern.\nThere was no situation to begin with, simply the lens needed some fixing, however the store manager created one by being extremely unprofessional and rude. I have an ethnic last name, but I would think that my first name is pretty clearly my first name. I can't recall when the last time someone called me by my first and last name like I was in trouble by my parents. It was very disheartening and unexpected to be profiled by a LensCrafters store employee. I can only assume that the store manager missed the corporate training on customer service and how to be a decent human being by…\nI would not recommend this location to anyone who is new to prescription glasses or who is concerned with having issues addressed quickly and easily.","comment":{"@type":"Comment","name":"","datePublished":"2021-09-28T22:41:44Z","text":"Thank you for sharing your feedback. We hope to serve you in the future."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Maria Alonzo"},"datePublished":"2021-09-27T16:55:17.07Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The whole experience was nice cynthia helped me checkout the doctor did a great job explaining step by step on procedures.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kimberly Steele"},"datePublished":"2021-09-26T20:23:25.093Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Joshua Micah"},"datePublished":"2021-09-24T19:51:38.044Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I always get friendly efficient service at the 900 North Avenue location. And, buy the eyewear protection plan-it never fails","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Alan Neal"},"datePublished":"2021-09-21T16:19:44.056Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Florence Green"},"datePublished":"2021-09-18T20:20:10.212Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Dirty shelves and the staff just stood around like they got nothing to do. Will not return.","comment":{"@type":"Comment","name":"","datePublished":"2021-09-20T14:27:28Z","text":"Thanks your feedback! Our staff follow a guided cleaning protocol to ensure every product tried on has been thoroughly sanitized and cleaned. The shelving is also a point of contact that is cleaned regularly following cleaning protocol. We hope to be able to serve you in the future!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ryan G"},"datePublished":"2021-09-18T19:49:33.364Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Worst customer service ever. Pathetic. Good luck surviving!","comment":{"@type":"Comment","name":"","datePublished":"2021-09-20T14:28:30.994Z","text":"Thank you for your feedback! We hope that you have a better experience in the future!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Lance"},"datePublished":"2021-09-05T19:17:19.45Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Molly Hickey"},"datePublished":"2021-08-29T18:05:30.423Z","reviewRating":{"@type":"Rating","ratingValue":"4","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Meghan Catenacci"},"datePublished":"2021-08-27T19:35:00.659Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I went in to have some sunglasses adjusted and they helped me so quickly! Kristin was extremely nice and accommodating!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jafar Hafiz"},"datePublished":"2021-08-26T21:59:07.218Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I was lucky enough to stroll in and be offered the last available eye exam appointment for that day, as the doctors were booked solid. I had a congenial shopping experience picking out 2 new pairs of glasses and Dennis made sure I knew about all the current promotions. The on-site eye exam was thorough and informative. I love to see medical practices of all kinds keeping their equipment and tech up to date, too. Pretty awesome experience overall.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"PAUL BROWN"},"datePublished":"2021-08-26T19:33:30.956Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Stellar service and great selection of frames at this trendy shopping center location. I like coming here to shop for glasses","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Stefanie Dobrin"},"datePublished":"2021-08-11T16:41:22.242Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"nunlikeme Patron"},"datePublished":"2021-08-09T19:47:37.405Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The store market manager dennis was so helpful, nice and patient. Ever staff member was friendly im the environment was comforting and i would refer everyone to this location","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Petbrosj 12"},"datePublished":"2021-08-05T17:43:24.96Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The employees took there time in helping me and got what i wanted quick and fast","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Brigid Potter"},"datePublished":"2021-07-28T20:24:49.767Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"I walked in an hour and a half before closing to the North ave Lenscrafters while on my way home from work. I teach young children, and its summer, so I was dressed casually and was trying to set an appointment for another day. I guess they decided I couldn't afford their services bc staff pretended to look up my insurance in the system and said I had no coverage with them. My insurance referred me to them AND I used it at another Lenscrafters near the Bryn Mawr redline stop. The rates are a little high with this chain , but the exam and glasses were quality when I got them at the edgewater ocation. North Avenure didn't offer any time slots or tell me that if I didn't have coverage I could get the 50 percent off frames and lenses sale. In short they were rude, lied and turned away about 500$ (after insurance coverage) because they didn't feel like setting an appointment. This reflects extremely poorly for other customer care. Go to other location or literally anywhere else to get your glasses.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Amy Hammond"},"datePublished":"2021-07-23T11:35:59.677Z","reviewRating":{"@type":"Rating","ratingValue":"2","bestRating":"5"},"reviewBody":"Went in for an eye glasses adjustment in Lincoln Park, the sales person just bent them with his hands a bit until they seemed straight. He did offer to clean the lenses, so for that I’ll leave another star but what a complete waste of time.\n\nMy glasses are still crooked and sliding off my face.\n\nI understand I wasn’t buying anything in that moment but it’s certain now I will never be buying anything from LensCrafters. Horrible.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Mary T"},"datePublished":"2021-07-17T22:07:33.494Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I was so glad to find this LensCrafters. The store has a wide variety of frames and is very well-organized. Edwin has great judgement and is a pro at deftly making micro adjustments to your frames so they sit correctly and comfortably. Dennis took his time to go through my insurance options and explain the choices. He helped me find the best price combination.for purchasing my prescription glasses and sunglasses along with a pair of regular sunglasses. The store has a very friendly and low pressure atmosphere.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ruth Negru"},"datePublished":"2021-07-17T18:47:18.321Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"This was my first time receiving an eye exam and being a customer at Lens Crafters. And suffice it to say that I will not be reverting back to my old ways!\nFrom the moment I stepped into the store, I was treated with care and respect, and all their covid precautions were very well in place so that I felt very comfortable using their machines, trying on glassware, and interacting with the workers.\n\nEdwin was incredibly helpful in my experience with Lens Crafters! He did my initial intake and was able to make the experience both enjoyable and educational. He explained what each machine did and what the results told him about my eye health. This was something I hadn’t experienced before and really just made the overall session quite new and fun!\n\nTheir assortment of glasses is beautiful. I felt a bit bad for trying on so many pairs, but the workers assured me that I was welcome to do so, and disinfected all the glasses I decided against before placing them back.\n\nEdwin helped me to decide on the pairs of glasses I ended up purchasing and made sure my prescription would sit perfectly within the lenses. But he also went above and beyond to show me how certain frames would look in different color combinations through a cool app on their tablets that allowed them to customize the frames and have me virtually try them on.\nHe walked me through price changes given different lens options such as blue light filters and anti-glare, and really helped me find what worked out best for me.\nHe even cleaned my current frames and lenses and gave them some new nose pads. They’re like brand new!\n\nThank you for such a wonderful experience. I left as a very happy customer and really felt like I was so well-attended to. I am thrilled for my new glasses to arrive, and I’ll gladly recommend anyone I know to this Lens Crafters!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Alyson Kintscher"},"datePublished":"2021-07-16T20:27:55.128Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Had a great experience. Staff was all really nice from the front desk clerks to the doctor who conducted my eye exam. They were super accommodating in being able to do a contact lens training since I’m a first time user. Looking forward to coming back here & highly recommend for anyone looking for any eye exams or first time contact wearers like me.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"marco santiago"},"datePublished":"2021-07-09T22:08:11.975Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Dennis Archilla helped on straightening my glasses and they came out perfect. Thank you so much!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jeffrey Bernstein"},"datePublished":"2021-06-20T20:45:23.769Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jeffrey Kruger"},"datePublished":"2021-06-19T17:08:29.368Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Edwin did a great job and was a pleasure to work with","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Dena Wright"},"datePublished":"2021-06-19T15:53:05.868Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Dennis Archilla\nHe was patient, informative, and expeditiously professional. Made great suggestions for new frames and even cleaned and adjusted my other glasses.\n\nGreat choice for locations!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Alfredo Romero"},"datePublished":"2021-06-18T22:29:46.13Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great experience from start to finish. Cinthia and Andrea are very knowledgeable and answered all my questions. Will definitely be back.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ben Aissa"},"datePublished":"2021-06-17T18:34:06.584Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Joy Giuliana"},"datePublished":"2021-06-17T16:10:00.582Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I always have a really pleasant experience with LensCrafters, their new location is stunning and the staff was super friendly and great at what they do!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jevieda CHAUDHARY"},"datePublished":"2021-06-13T19:48:22.37Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I love this store and the staff. Friendly and helpful. Prompt appointment times and they tell you exactly what you need. They even shipped my glasses to me because I wasn't able to pick them up!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Charlie Mintz"},"datePublished":"2021-06-11T18:13:00.274Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Boško Davidović"},"datePublished":"2021-06-10T23:01:06.286Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Awesome people doing their job awesome! Everyone are so kind and helpful. All best recommendations","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Christian Hernandez"},"datePublished":"2021-06-09T05:12:11.665Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Tuve una esperiencia muy buena con la ayuda de Cinthia por que habla espanol. Fue muy paciente con migo por que no hablo muy bien ingles esta tienda se la recomiendo a toda la gente ispana.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"hi"},"datePublished":"2021-06-09T04:55:38.316Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Hello,this LensCrafters is amazing and the service is amazing as well I met one of the workers and her name was “Cinthia” and she was one of the the workers that helped me the most and guided me step by step.10/10 definitely recommend","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Giovanne Hernandez"},"datePublished":"2021-06-09T04:54:42.721Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"My experience at this store was the best I've ever had I wasn't sure what to pick and Cinthia was very helpful and had patience with me because I'm very picky.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"LINDA HERNANDEZ"},"datePublished":"2021-06-09T04:49:27.829Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Had a wonderful experience at this store Cinthia was so professional and kind .And the store looked so clean and organized.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"AshleyBB"},"datePublished":"2021-06-09T04:44:58.74Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Beautiful place, clean, and friendly/kind staff.\nLoved my experience there and love my new glasses. Ask for Cintia she’s the best☺️.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Avri Coleman"},"datePublished":"2021-06-08T17:02:58.179Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"CHRISTOPHER MORRIS"},"datePublished":"2021-06-06T18:36:57.305Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"GREAT CUSTOMER SERVICE 👌AND TIMELY TEAM THANKS AGAIN","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Carmelita Landers"},"datePublished":"2021-06-05T21:58:52.564Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I always have an amazing experience when I go to Lens Crafters! The staff takes their time and explains everything thoroughly. They have the best frames, I can never just get one pair. This will always be my location for eye services!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Charmain Thomas"},"datePublished":"2021-06-05T19:38:07.594Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Oh what a wonderful experience!!!\nThe staff are thoughtful and considerate, my exam was very detailed. I feel my vision will be restored after today.. Can't wait to see the finished product.\nI would highly recommend this place for all your vision needs.\nThanks Lens Crafters for giving me hope again.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Nora Perez"},"datePublished":"2021-06-04T19:06:18.697Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Loved coming to this location! I’ve gone to different optometrists and different LensCrafters and this location topped all of them! Everything looked clean and tidy! Everyone was so friendly. Really felt like I was taken care of. Shout to Andrea, she was super helpful and really looked out for my needs! Definitely will come back! Thank you!!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Melissa romo"},"datePublished":"2021-06-04T16:39:47.72Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Love this Lenscrafters!! Great service and amazing staff !!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Catriena Clark"},"datePublished":"2021-06-04T16:25:36.726Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great experience at this LensCrafters location! The team members were super helpful and I left with exactly what I wanted. I’d definitely recommend to a friend and visit again myself.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Daniel Eichelberger"},"datePublished":"2021-06-04T15:53:06.996Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"This LensCrafters hit the ball out of the park. Kristin Shore, the associate who served me, helped me choose the best pair of classes that I have ever owned in my 26 years of wearing glasses. The frames fit my facial structure perfectly. The frames are stylish without being gaudy or flashy, which I did not want. Not only that, but this LensCrafters performed phenomenally in the area of the lenses. They look outstanding. Plus, the turnaround for fitting the frames with lenses was super fast. I could not be happier to recommend Kristin Shore and this LensCrafters to anyone who wants quality frames and lenses from a friendly, knowledgeable, and skilled staff in lightning fast times. A++++. Five Stars.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Chelsie Bennett"},"datePublished":"2021-06-04T15:50:07.501Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Lovely Girl"},"datePublished":"2021-06-03T15:57:22.389Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Dr. Nicole Hok and her staff were super friendly and professional. My appt was scheduled during the pandemic; I felt comfortable & safe getting my exam at the North Ave location! It is spotless. Dennis Archilla was terrific! He walked me through the entire contact/eye exam and insurance process. Without his assistance, I would have been lost & confused. I purchased a pair of Michael Kors glasses and contacts lens. Since my appointment in Jan, my son has been seen by Dr. Nicole Hok, and I am making an appt for my daughter soon. I highly recommend 900 W North Ave, LensCrafters. Thank you, Dennis Archilla & Dr. Nicole Hok!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Zorica Gavrilovic"},"datePublished":"2021-06-02T19:30:20.379Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I get my eye exam done here the staff is super nice and friendly. Andrea and Dr. Mehta take great care of me!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"LikeFather LikeSon"},"datePublished":"2021-06-02T18:05:10.465Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great experience, my glasses were a perfect fit they are knowledgeable and patient highly recommended","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Tiara Taylor"},"datePublished":"2021-06-02T18:00:11.962Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"MY EXPERIENCE AT THIS PLACE WAS LIKE NO OTHER VERY NICE AND 2 YOUNG MEN STOOD OUT DENNIS AND JOE THEY HAVE AMAZING ATTITUDES I GIVE THEM 2 THUMBS UP……..","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Anne Shields"},"datePublished":"2021-06-02T17:57:42.058Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"When I visit this Lenscrafters I always get greeted and treated excellent. I definitely recommend this LensCrafter.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"C B"},"datePublished":"2021-06-02T17:36:46.525Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The LensCrafters North Ave. store is celebrating its 1yr Anniversary in the new location. Previously in Wicker Park, the new location offers parking, a large space for inventory and the same great customer service and attention to detail. My exam with Dr Mehta went great. She took care to ensure I understood the results. Next Edwin assisted with my new glass frames and ensured their proper fitting. Good Job.\nGreat Experience All Around","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Yahel Pineda"},"datePublished":"2021-05-27T22:32:14.881Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great place, reasonable prices I felt pretty good buying my glasses here would recommend. Ps: Really kind people","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Katie Green"},"datePublished":"2021-05-27T21:01:36.105Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Dennis and his team were friendly, knowledgeable and made the process quick and easy!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Mitzi Mccord (US)"},"datePublished":"2021-05-26T19:50:15.885Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Amazing, thoughtful, and knowledgeable staff. The technology and selection of frames and lenses were also amazing.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Samantha Shullo"},"datePublished":"2021-05-16T22:39:46.578Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"If I could give this place zero stars I would. I never write reviews, HOWEVER, I went to this location today around 1:30-2 pm and was very rudely greeted by a staff member at the door. He was incredibly rude and unprofessional. Acted like it was a major inconvenience to greet and have a simple conversation with us. Seemed to have a very \"pushy\" and condescending attitude.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kacie Ziemann"},"datePublished":"2021-05-13T19:39:39.659Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ivette Roque"},"datePublished":"2021-05-05T15:59:23.029Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ava Davis"},"datePublished":"2021-04-29T14:35:50.635Z","reviewRating":{"@type":"Rating","ratingValue":"2","bestRating":"5"},"reviewBody":"Staff is rude and not helpful. Not willing to go out of their way to help a customer.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Shabbir Chandabhai"},"datePublished":"2021-04-24T18:32:05.531Z","reviewRating":{"@type":"Rating","ratingValue":"2","bestRating":"5"},"reviewBody":"All COVID-19 related rules should have been posted more clearly and Customer service could have been better.","comment":{"@type":"Comment","name":"","datePublished":"2021-04-24T21:29:13Z","text":"We do apologize for any inconvenience you may have experienced during your visit. Current Covid restrictions do limit our stores capacity which at times needs to be controlled by the manager in duty. We always offer to check insurance and either schedule a call back or call you into the store once capacity allows us to do so. We hope that you visit again or another LensCrafters to fulfill your needs."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Benn Herman"},"datePublished":"2021-03-24T21:15:41.121Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I had an exceptional experience at this location. The technological advances partnered with the exceptional customer service in really second to none. I will definitely be back year over year.","comment":{"@type":"Comment","name":"","datePublished":"2021-03-25T02:48:22Z","text":"We are happy to hear that you had an exceptional experience at this location! Thank you for trusting us with your eyes and we look forward to serving you in the future!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Audrey Reardon"},"datePublished":"2021-03-18T20:16:30.122Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Andrea was so helpful and professional. She was educated on the products I needed and helped me go from my usual 3 months at a time purchase to purchasing a year supply. Cant wait to continue to use this location!","comment":{"@type":"Comment","name":"","datePublished":"2021-03-25T02:48:43Z","text":"We are happy to hear that you had an exceptional experience at this location! Thank you for trusting us with your eyes and we look forward to serving you in the future!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Joe Posey"},"datePublished":"2021-03-13T23:03:49.379Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Amazing experience getting my eye exam and eye wear needs met. I got the Versace frames with the whole package of Anti reflective, blue light protection, and transitions lenses. The staff was great helping me!","comment":{"@type":"Comment","name":"","datePublished":"2021-03-25T02:48:54Z","text":"We are happy to hear that you had an exceptional experience at this location! Thank you for trusting us with your eyes and we look forward to serving you in the future!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Dana"},"datePublished":"2021-02-05T17:01:41.228Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"ACTUAL FACTUAL HERO WORKS HERE. I got my glasses from a not-Lenscrafters in the middle of the pandemic, and because its difficult to test frames when you're blind and wearing a mask, I ended up getting a pair that I thought I'd have to replace completely. They kept falling off my face both with a mask and whenever I looked down at a lower than 45 degree angle.\n\nENTER DENNIS: Who fixed the frames in under 10 minutes, for free*, while being super awesome and friendly the entire time. And cleaned them so well I think he might have actually removed some scratches.\nFor the first time in MONTHS my glasses stay on my face consistently. With zero hassle, just a super nice dude who knows what he's doing.\n\nHero.\n\n*even after I told him they weren't Lenscrafter frames!!","comment":{"@type":"Comment","name":"","datePublished":"2021-03-25T02:50:57Z","text":"We are happy to hear that you had an exceptional experience at this location! Thank you for trusting us with your eyes and we look forward to serving you in the future!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jessie Scanlon"},"datePublished":"2021-02-04T19:20:10.202Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Blames customers for covid related delays.","comment":{"@type":"Comment","name":"","datePublished":"2021-03-25T02:54:32Z","text":"The current health crisis has impacted many services resulting in delays. We do apologize for any inconvenience delays may have caused. We hope to serve you in the future."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jessica Scanlon"},"datePublished":"2021-02-04T19:16:47.678Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"No empathy for those who are taking Covid precautions seriously. Management has a short temper and no answers.\nAlways with the upsell.","comment":{"@type":"Comment","name":"","datePublished":"2021-02-05T00:44:32Z","text":"We absolutely take COVID pre cautions very seriously. We have very good protocol in place which is followed during appointments. If you have any questions or concerns regarding a recent visit, please give us a call at 312-690-3526 and speak with a member of management on staff."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jamison Burchfield"},"datePublished":"2021-02-01T19:57:41.263Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"They won’t release my pupillary distance because of some convoluted reason insisting that I come in in-person . I was a customer and was planning on returning after covid, but they lost my business. On to better places with my eye care benefit.","comment":{"@type":"Comment","name":"","datePublished":"2021-03-25T02:55:24Z","text":"We do apologize for any inconvenience and would love to serve you in the future!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Luke Ehlers"},"datePublished":"2021-01-25T16:35:52.539Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-03-25T02:50:45Z","text":"We are happy to hear that you had an exceptional experience at this location! Thank you for trusting us with your eyes and we look forward to serving you in the future!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Valerie Ayala-Otero"},"datePublished":"2021-01-17T20:16:24.779Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-03-25T02:50:38Z","text":"We are happy to hear that you had an exceptional experience at this location! Thank you for trusting us with your eyes and we look forward to serving you in the future!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"John Huang"},"datePublished":"2020-11-20T03:16:26.812Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"the store was clean, and the employees there were friendly and efficient","comment":{"@type":"Comment","name":"","datePublished":"2021-03-25T02:50:22Z","text":"We are happy to hear that you had an exceptional experience at this location! Thank you for trusting us with your eyes and we look forward to serving you in the future!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Y Dybas"},"datePublished":"2020-11-15T14:57:28.806Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Service was great. Location was very clean. Employees are very friendly and helpful. Parking was easy.","comment":{"@type":"Comment","name":"","datePublished":"2021-03-25T02:50:15Z","text":"We are happy to hear that you had an exceptional experience at this location! Thank you for trusting us with your eyes and we look forward to serving you in the future!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Patrick Spusta"},"datePublished":"2020-10-03T22:15:05.646Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great skilled and friendly staff!","comment":{"@type":"Comment","name":"","datePublished":"2021-03-25T02:50:09Z","text":"We are happy to hear that you had an exceptional experience at this location! Thank you for trusting us with your eyes and we look forward to serving you in the future!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jovana Vukasin"},"datePublished":"2020-09-08T23:43:42.016Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Amazing staff!","comment":{"@type":"Comment","name":"","datePublished":"2021-03-25T02:55:33Z","text":"We are happy to hear that you had an exceptional experience at this location! Thank you for trusting us with your eyes and we look forward to serving you in the future!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Nancy Chairez"},"datePublished":"2020-09-06T23:37:25.47Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}}]</script><script type="application/ld+json">[{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Amanda S"},"datePublished":"2025-01-03T00:13:54.499Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Dr. Shpritz was great! Very thorough and personable! Cinthia was great in explaining the eyecare benefits and checking me out. Visited the location at 900 W. North Ave and has free parking lot!","comment":{"@type":"Comment","name":"","datePublished":"2025-01-03T07:34:47.925Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"monicapg"},"datePublished":"2024-12-28T21:27:11.902Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I want to thank everyone that assisted me, they did a great job. Excellent customer service, and I very much enjoyed interacting with everyone there. Overall this was an amazing experience for being my first time at this location (North and Clybourn)","comment":{"@type":"Comment","name":"","datePublished":"2024-12-29T09:05:48.25Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jennifer Murden Huelskamp"},"datePublished":"2024-12-17T17:24:48.876Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Dr. Mehta was great - she explained all the tests and results in an easy-to-understand manner and answered all of my questions. The tech who did the other eye tests was also wonderful, she explained everything she was doing and I felt very at ease. Highly recommend!","comment":{"@type":"Comment","name":"","datePublished":"2024-12-18T07:26:50.281Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Monika Lach"},"datePublished":"2024-12-15T05:16:57.102Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Armani was absolutely incredible with the help he provided today. He asked thoughtful questions to find me the perfect pair of glasses and provided great feedback throughout. Not only that, but he did a great job discussing insurance coverage. A++++. Also, I felt that everyone who worked at the store today was incredibly kind and caring. Great group of individuals!","comment":{"@type":"Comment","name":"","datePublished":"2024-12-17T08:40:44.112Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Marco Chavez"},"datePublished":"2024-12-10T22:57:10.464Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"One the best locations in chicago. Staff is so helpful and warm.","comment":{"@type":"Comment","name":"","datePublished":"2024-12-11T04:52:09.463Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Marco Swolache"},"datePublished":"2024-12-05T04:03:11.826Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I wanted to take a moment to share my experience at LensCrafters. I recently call in to ask about some options for glasses .\nFrom the very first moment she pick up she was super friendly and professional. She listened carefully to what I was looking for and really took the time to explain all my options without rushing me. It felt like she genuinely cared about helping me find the right pair. Thanks Cinthia !!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Erik Quintanilla"},"datePublished":"2024-11-27T15:27:45.436Z","reviewRating":{"@type":"Rating","ratingValue":"2","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-11-27T21:21:13.221Z","text":"Thank you for your review. We are sorry to hear that your experience at LensCrafters did not meet your expectations. We strive to provide the best customer service in the industry. Please go to https://luxotticacustomercare.com/lenscrafters/careform so we can work to correct this issue for you."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Darcy Kolstad"},"datePublished":"2024-10-18T20:42:21.467Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Everyone was very helpful and super friendly! I had a wonderful and seamless experience! Highly recommend","comment":{"@type":"Comment","name":"","datePublished":"2024-10-22T19:14:21.092Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Zhivko Kamenov"},"datePublished":"2024-10-11T13:16:51.233Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Was fast and profecinal","comment":{"@type":"Comment","name":"","datePublished":"2024-10-14T16:02:35.365Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Joseph Warnke"},"datePublished":"2024-10-09T20:54:48.179Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Outstanding service and the manager, Dennis, was extremely helpful with everything from my appointment, to fitting, to making sure everything was perfect with my purchase when the order arrived. He takes great care of the customers and is incredibly knowledgeable, kind, and helpful.","comment":{"@type":"Comment","name":"","datePublished":"2024-10-14T15:52:23.862Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Erica Stratton"},"datePublished":"2024-10-03T13:40:19.154Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great service every time!","comment":{"@type":"Comment","name":"","datePublished":"2024-10-09T19:23:24.12Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Judith M Leavell"},"datePublished":"2024-09-20T03:03:58.518Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very nice and welcoming location. The staff is very professional and personable.\nThank you Kyla and Dennis! ☺️\nDr. Nicole Hok is a phenomenal optometrist! I had to have a complete eye exam and contact lens fitting. I am very impressed with her doctor/patient interaction!\nThank you, Dr. Hok ✌🏾","comment":{"@type":"Comment","name":"","datePublished":"2024-09-25T20:39:26.386Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Nina Bernstein"},"datePublished":"2024-08-13T15:01:10.968Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"The staff was incredibly unhelpful and unclear. Seemed very uninterested in providing any service, seemed annoyed I was even there.","comment":{"@type":"Comment","name":"","datePublished":"2024-10-14T15:06:19.776Z","text":"Thank you for your review. We are sorry to hear that your experience at LensCrafters did not meet your expectations. We strive to provide the best customer service in the industry. Please go to https://luxotticacustomercare.com/lenscrafters/careform so we can work to correct this issue for you."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Chris Montgomery"},"datePublished":"2024-07-28T01:31:30.471Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I purchased two pairs of glasses my kids, one of which was a replacement for pair that just broke. Couldn’t be happier. Awesome service, great selection, and we were able to get them same day. My kids were leaving the next day for a week long summer camp, so this was a godsend. 10/10, will definitely be coming back.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Mandy Mae"},"datePublished":"2024-07-27T20:30:36.284Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"My experience here was overall a positive one. I wanted to shout out Kayla who was most pleasant and helpful in getting me scheduled. Customer service matters!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"saisha kapoor"},"datePublished":"2024-07-15T23:37:47.573Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Denis, the employee, was completely ignoring us and didn’t let us in for 15 min. The inside door was locked as it was 20 min until closing and a normal person would quickly open the door for the customer. However, he purposely ignored us and made us wait 15 minutes outside. Horrible customer service… never go here.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Nidhi Kapoor"},"datePublished":"2024-07-15T23:28:10.491Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Store associate Dennis was very rude to me and daughters . He ignored us at the door and did not open the store for 15 mins . We had to wait in between the doors for 20 mins.. desperate to just pick up our contacts. He did not have courtesy to open the door for us to enter and wait even. He was so disrespectful and racist I believe to insult a customer. I am never coming back ever","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Diane Fitzgerald"},"datePublished":"2024-07-13T22:14:08.696Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"At the 900 W North Avenue store, Sales Associate, Kayla Seeber, was excellent. Very helpful, knowledgeable and friendly. In addition to selling me a new pair of Ray-Ban sunglasses, she repaired a pair of my Ray-Bans and cleaned that pair and the pair I wore in! Thank you, Kayla!\nThe location is great, with ample parking and easy access in and out.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"mark wolfe"},"datePublished":"2024-06-17T20:20:29.349Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Took my sunglasses in to get fixed, and Kayla took care of my shades. Great service and very friendly!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Eric Mackie"},"datePublished":"2024-06-08T18:09:04.927Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"David Roegiers"},"datePublished":"2024-05-23T19:52:48.593Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Dennis was great: knowledgeable, friendly, and a great ambassador for the brand.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"David Scarpaci"},"datePublished":"2024-05-12T14:07:37.238Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"it seems like they took down my original review, so i guess i'll write a new one, copy it, check each day to see if it's still there and then paste it if it isn't. ANYWAY: they lie about the prices. they will tell you the glasses start at $300, when in fact they start at $99. they only told me about the $99 glasses when i said i couldn't afford $300 and i would have to go elsewhere.","comment":{"@type":"Comment","name":"","datePublished":"2024-05-13T02:36:11.445Z","text":"Thank you for your feedback! To clarify; glasses do start at $300 when you request SAME DAY service! Our great value package starting at $99 is posted in store with the appropriate frames for this package. We wish you the best and hope to be able to serve you with your eye care needs in the future! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Margaret MacNamidhe"},"datePublished":"2024-05-07T00:37:45.68Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I’ve been encouraged by the LensCrafters site to fill out this form, but it’s a pleasure to be prompted in this case! To reiterate the feedback I gave LC: \"I have nothing but compliments and praise to offer when it comes to describing my visit (May 2nd 2024) to the LensCrafters store on North Avenue, Chicago. From the friendly smiles & cheery greetings that helped me forget about the (literally headache-inducing) frustration of stupidly losing my prescription glasses by welcoming me into LensCrafters's airy, light-filled, interior—a nice refuge during an afternoon of torrential rain—on to the meticulously, very courteously conducted, two-part series of on-site eye tests that preceded my choosing of the frames, and wrapping up with the much-pored-over selection of those frames (through which the associate was endlessly patient and attentive as I struggled far too long to make up my mind), I received nothing but expert, efficient, and thoughtful service. Thanks so much to everyone in the LensCrafters on Chicago’s North Avenue!\"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Rebecca Miller"},"datePublished":"2024-04-27T20:56:59.603Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"What a delightful experience I just had today at Lens Crafters on North Avenue in Lincoln Park.\n\nThe store is beautiful with amazing displays of regular glasses and sunglasses. But what resonated with me was the welcoming feeling and customer service. Dennis Archilla, the manager, was so knowledgeable about the glasses and sunglasses and ways to make changes and customize to my needs that he simply made my shopping experience at Lens Crafters enjoyable. And yes, I found a great pair of glasses and can’t wait to give them to myself for a birthday present in January! \n\nAnd that is why I highly recommend them. Ask for Dennis. He’s great!\n\nRebecca Miller\n\nA happy customer!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Nadiya Nadmid"},"datePublished":"2024-04-15T21:17:01.862Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Thank you for the amazing help and friendly service.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Hannah Magy"},"datePublished":"2024-04-01T19:01:33.614Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The employees here are so helpful and kind! I needed my glasses adjusted and they handled it quickly and carefully!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"yvette sonera"},"datePublished":"2024-02-19T17:00:22.244Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"worse service I have ever encounter! The doctor was horrible gave me the wrong script and now will not change it! I don't recommend this location at all","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Elizabeth Ronces"},"datePublished":"2024-02-10T20:23:57.621Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very friendly staff. Cinthia helped me process my purchase. She was fantastic, very knowledgeable and patient explaining different lense material. Doctor Hok very friendly and was able to answer the questions and concerns I had. I will recommend this Location to family and friends","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Robert Knapp"},"datePublished":"2024-02-08T00:04:59.874Z","reviewRating":{"@type":"Rating","ratingValue":"4","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Abigail Valencia"},"datePublished":"2024-02-03T21:01:05.77Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I had an amazing experience at this location and really enjoyed my visit with Dr.Hok. She was detail oriented and took her time with me. The staff was very friendly and kind. This was my best experience getting my annual exam and I would definitely recommend to anyone.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Rayan Abdulhadi"},"datePublished":"2024-02-02T22:30:54.767Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I had an incredibly pleasant experience at this store. I first had an eye exam which was very professionally and thoroughly done! Then I picked glasses and contact lenses. The staff was just so nice and knowledgeable and were so patient and took their time. Today I had Edwin assisting me and he spent so much time helping to pick the right options for glasses that fit my prescription and feature. Highly recommend","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Brittney Edel"},"datePublished":"2024-02-01T01:12:17.498Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"This location is terrible! I haven't gone to LensCrafters in a few years but my insurance switched so I had no choice. I was in and out of the eye doctor for an eye exam in 15 minutes. She was very unkind and rushed through the exam. I then went to the sales floor to pick out a pair of frames and no one seemed interested in helping me decide. I was off to figure it out all on my own and found a few pairs I like. The assistant store manager then helped me decide between the only three pairs that I could find to fit my face that they had on the sales floor. She took a picture of how the frames looked on my face and I paid and left. Go to pick up my glasses and they were extremely loose on my face so I wanted them adjusted. The same assistant store manager said that she could not bend the frames in because my prescription was so high. So I left, took them home and came back the following day to where a gentleman helped me. I explained that I couldn't see out of them and they needed to be bent in a little bit because of my stigmatism. He said that was weird that the previous person wouldn't bend them in for me and had no problems. After doing this I still couldn't see and explained how I instantly got dizzy and had a headache and they were too strong. He said my eyes just need to adjust and to give it a couple weeks. I gave it a few days and still have extreme headaches in the point where I'm getting migraines and cannot walk while wearing them. Went back tonight. I talked to the same guy, to explain I still can't see out of them and I don't want to return them. I explained. I think the girl who initially measured my eyes must have messed up. He said that's impossible and I'll have to schedule another appointment to see that eye doctor and get my eyes remeasured.\nThis has been the most frustrating experience and I will never be back after I figure out this glasses situation. Everyone is so cold and unfriendly at this location.\nBecause I'm the person I am. I called my old eye doctor and asked them to forward over my prescription. The LensCrafters optometrist actually measured the axis of both eyes wrong. Between the poor customer service and the optometrist not being able to do her job correctly. I advise everyone to stay far away from this place.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Baysal Family"},"datePublished":"2024-01-08T20:42:02.264Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Al Renslow"},"datePublished":"2023-12-27T18:25:05.257Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"M Padi"},"datePublished":"2023-12-26T17:45:46.827Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"This is the best optometrist/basic eye exam experience I’ve ever had, from the optometrist herself to the Len’s Crafters staff. Kayla and the rest of the crew were so helpful and went the extra mile to be accommodating. Dr. Hok saw my husband and I. She was so thorough, transparent and just great humanity that is lacking from this industry. I will be attending this location whenever I can, and referring people.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Megan Fadraga"},"datePublished":"2023-12-17T04:33:21.306Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"My experience at LensCrafters was top tier made possible by the sales representative, Dennis, who made the frame purchasing process both seamless and stressless. I am incredibly thankful for Dennis’s expertise, patience, and friendly demeanor throughout my time at LensCrafters. I will definitely be back to this location and will recommend my friends to do so as well. You will not be disappointed, go in and ask for Dennis he well get you on the right path.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Erica Stratton"},"datePublished":"2023-12-03T02:41:53.951Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"AG Syjuco"},"datePublished":"2023-11-26T01:45:34.203Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great service!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jayne George"},"datePublished":"2023-11-25T01:17:58.531Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I needed 2 pairs of glasses fixed and LensCrafters did a marvelous job. The lenses and frames were a bit tricky but they worked hard and I was very satisfied. Jared, the lead, was especially helpful.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Mario Palos"},"datePublished":"2023-10-24T21:20:52.839Z","reviewRating":{"@type":"Rating","ratingValue":"3","bestRating":"5"},"reviewBody":"Didn’t have my glasses in stock and couldn’t find them online.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"LW"},"datePublished":"2023-10-16T22:21:09.081Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great experience at this LensCrafters while completing an annual eye exam, as well as getting contacts and glasses.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ricardo Farias"},"datePublished":"2023-10-06T20:31:47.16Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Walked in to get my old glasses fixed and they were very friendly and fixed my glasses with ease","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Genevieve Foster"},"datePublished":"2023-10-05T14:43:57.81Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Always love my experiences at lens crafters! In particular, Cynthia was able to adjust my sunglasses and was super knowledgeable on different products within the store. Would recommend!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"nicole kujawa"},"datePublished":"2023-09-15T18:29:51.243Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"I tried to give LensCrafters another shot after a terrible experience about a year ago. However, once again I was disappointed. Terrible customer service, couldn’t find faxes that were confirmed delivered, disappearing associates, and others just standing around. I really should just give my business to a small shop that actually cares.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"bsroda"},"datePublished":"2023-09-12T19:21:22.32Z","reviewRating":{"@type":"Rating","ratingValue":"2","bestRating":"5"},"reviewBody":"My eye exams and doc interactions have always been great here…however the sales floor manager and some of the floor staff are terrible at providing any level of customer service…They have a history of placing orders incorrect and getting them to fix their errors has been a chore… I will not be going back to this place unfortunately…","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Victoria Kurlander"},"datePublished":"2023-09-04T22:09:56.258Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great experience, even on a holiday! Armani and Dr. Hok were very personable, professional, and took great care of my questions and needs.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Maggie Balcarcel"},"datePublished":"2023-08-29T18:59:44.803Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Jarret helped repair 2 pairs of sunglasses and did an amazing job! Quick service and very nice!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Maison du Gateau"},"datePublished":"2023-08-22T00:02:06.406Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jacob Blankenship"},"datePublished":"2023-08-12T19:15:02.52Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Very argumentative retail staff. They tried giving me a different medical opinion on my prescription than what the doctor provided and kept going back and forth with me for no reason. Truly bizarre.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Fanny Burney"},"datePublished":"2023-08-07T01:46:09.514Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Dennis Archilla went above and beyond. He fitted my frames for free (purchased from another vendor) and did a way better job than the person who fitted them first. He is expert, careful, and skilled. Highly recommend.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Natalie Edelstein"},"datePublished":"2023-07-24T20:07:53.938Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Edwin was extremely courteous and helpful! I rarely leave reviews but he was a gem to work with!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"David Jewell"},"datePublished":"2023-07-15T16:04:08.126Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Dennis provided amazing customer service. 10/10","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Chiquita Agusto"},"datePublished":"2023-07-13T18:36:35.214Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Edwin G. Was fantastic with customer service and made sure we left LensCrafters happy!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jessica"},"datePublished":"2023-07-10T20:32:22.332Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Unhelpful manager","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"J M"},"datePublished":"2023-07-09T18:50:21.703Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"This store overall is great. Exceptional service from start to finish. Edwin assisted myself and my 2 kids with picking out our glasses. He went above and beyond with my 4yo daughter who was not there for an appt feel special and included. Although lens crafters is a big name they deliver the small touch personal experience.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Brian Kurtovic"},"datePublished":"2023-06-29T13:29:34.085Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very satisfied, store associate was very thorough and knowledgable with answering my questions & preparing my order for 2 sets of prescription eyeglasses.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"A M"},"datePublished":"2023-06-13T01:12:40.279Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"I walked into this location looking for frames over the weekend. There was two males standing at the front desk. None of the associates asked me if I needed any help or they did not hand me a tray to shop. I ended up walking out, and would not recommend this location to anyone. It was not even busy in the store, they have terrible customer service at this location.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Maria Terry"},"datePublished":"2023-06-07T02:21:12.814Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Tom Tripicchio"},"datePublished":"2023-05-31T21:12:38.119Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Rhandi Turner"},"datePublished":"2023-05-23T00:19:55.198Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great customer service! Store is very neat and clean! Armani and manager we amazing and very knowledgeable! Will return to this location soon!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Andy Garcia"},"datePublished":"2023-04-30T18:22:30.247Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Staff is always helpful, friendly, and efficient. Definitely would recommend Len Crafters.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Michael Ruby"},"datePublished":"2023-04-26T17:43:12.804Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"These are my people! Dennis and Dr. Mehta are fantastic! Dennis went out of his way to make sure I was choosing the correct brand of contacts. Dr. Mehta was the best I've seen to date. This will be my new go to location.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Nicholas Foster"},"datePublished":"2023-04-21T14:35:11.051Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Waded Mobarak"},"datePublished":"2023-04-08T19:59:21.693Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I came to get any sort of adjustment to my glasses gum and Edwin was VERY helpful. Great service.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Elizabeth Pacheco"},"datePublished":"2023-04-02T14:36:27.687Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very pleasant, kind and friendly staff. Did not feel pressured to buy anything. Dr. Hok was kind, and very informative.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Nabil Jaffar"},"datePublished":"2023-03-31T22:59:35.159Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Came in to get my glasses adjusted. The clip-on to my frames I brought in were completely bent, but Jared was able to fix them up.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Stella Tao"},"datePublished":"2023-03-26T20:52:38.493Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"We walked in today in the afternoon and was assisted by an extremely friendly, helpful and knowledgeable staff, Denice. She really went above and beyond to help me adjust my frames and explained everything with great patience. Awesome experience, would definitely recommend this LensCrafters location!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kristoffer Ryan Espiritu"},"datePublished":"2023-03-26T00:31:49.254Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The doctor and staff were very helpful and friendly. Amazing experience.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Gloria Ramirez"},"datePublished":"2023-03-25T17:58:56.284Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The team is professional, helpful and speedy! It’s is the best service I’ve found out of all the other competitors. Thank you Nicole and Edwin for your help today!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Alex Lopez"},"datePublished":"2023-03-20T20:49:28.433Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great store, and very friendly yet professional staff! Cinthia was very helpful in recommending the right type of frame/lens for me. First time ever shopping for eyewear, will definitely be coming back to this location. Dr. Hook was great with explaining everything! Very clean store too.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jay Lucas"},"datePublished":"2023-03-15T22:51:42.282Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Dennis and Dr Mehta made it such a great experience. They genuinely care . I definitely recommend going to this place. 👌","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Fen Nebu"},"datePublished":"2023-03-14T18:11:11.3Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Bryon H"},"datePublished":"2023-03-14T17:24:30.36Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Truly appreciate Armani and his suggestions, service, and attention to detail.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Agustin Salgado"},"datePublished":"2023-03-11T00:44:14.746Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I walked into this LensCrafters to have my yearly test taken care of. The Doctor was very patient and thorough with everything. After having my eyes checked, I went out to the floor to see if there were any glasses that would catch my attention. I had the Assistant Manager help me select the correct pair of glasses and gave me the confidence to purchase them the same day! The overall customer experience was amazing! I would highly recommend this location!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Micah Joy Taroma-Espiritu"},"datePublished":"2023-03-10T23:28:37.211Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Clare Mathile"},"datePublished":"2023-03-10T15:52:52.339Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Steven Shaw"},"datePublished":"2023-02-18T00:26:32.865Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Edwin and Brett were fantastic. Highly recommended!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Armani Willis"},"datePublished":"2023-02-10T23:12:26.864Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very courteous staff professional environment","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"William Brigden"},"datePublished":"2023-02-03T21:18:20.485Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Octavia Redmond"},"datePublished":"2023-02-03T16:17:05.869Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The customer service is excellent. Dennis is always very professional, knowledgeable, helpful, and kind. He answers all my question's and assist me with getting my eyewear. For example, the eyeglasses I was searching for was not available in the store but Dennis went above and beyond to assist by ordering the glasses off line. Thanks Dennis for all that you do!!! 🙂 Great Guy 😊","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Joe Irizarry"},"datePublished":"2023-01-24T21:32:26.338Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Top notch experience!!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"HaoQi Li"},"datePublished":"2023-01-12T17:36:02.399Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Dennis and Edwin are very fast and skilled at adjusting my glasses and putting in new tabs on my son’s glasses when his old one popped off. All for free too!!\n\nA week later, Edwin fixed my glasses again when a screw popped out. He saw that the old screw was worn and offered to replace it with a new screw free of charge again.\n\nHighly recommended!!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ozzy Baker"},"datePublished":"2023-01-11T18:57:09.568Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Amazing experience, everyone is very professional and very knowledgeable. Thank you!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kalee Gottsacker"},"datePublished":"2023-01-10T18:57:34.928Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Easy, efficient, and kind service. Works with a lot of health and vision insurance plans.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Alex Mitrovic"},"datePublished":"2022-12-31T17:33:11.331Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I love getting my eyes taking care of at LP store. Dr. Hok & Devin go an extra mile to meet the expectations. Devin is a pleasure to work with.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Alexander Turner"},"datePublished":"2022-11-23T23:42:50.288Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Christopher Andersen"},"datePublished":"2022-11-18T21:59:49.027Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Just showed up to a critical eye follow-up and they said there is no doctor. They said they called, false. No missing calls from their number, more importantly no voicemail. They keep claiming and just told me they have a lot of people to call.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Caroline Callero"},"datePublished":"2022-11-08T19:56:33.175Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I had a superb experience!! Very knowledgeable and friendly staff. Took the time to answer all my questions in details. Highly recommended.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"David Ocanas-Herrera"},"datePublished":"2022-10-26T17:23:12.516Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"my experience was great. walked in on a whim and was able to take an eye exam, order frames and some cool colored contacts. the best part of my experience was interacting and getting to know the staff. they were friendly and patient with all my questions; from Dr. Hok to the Store Manager Dennis, to the Assistant Managers Denise and Cinthia, thank you for making the process enjoyable. looking forward to getting my eye exam every year going forward.\n\nalso, tons of stuff to do around this location so knock out a few errands along the way, folks!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kyle Fitzsimmons"},"datePublished":"2022-10-21T15:12:12.492Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Everyone was great shout out to Dennis","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Anita M"},"datePublished":"2022-10-11T00:00:56.188Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Cinthia was super helpful and nice! Thanks to her we got our orders in smoothly","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jeffrey Sklansky"},"datePublished":"2022-10-02T18:26:26.19Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great service","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Donna Davis"},"datePublished":"2022-09-28T20:03:15.338Z","reviewRating":{"@type":"Rating","ratingValue":"4","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ellen Wagner"},"datePublished":"2022-09-13T18:11:35.577Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Friendly and helpful staff. Quick but complete eye exam. Nice selection of frames. Excellent accommodations!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Hannah Thuesen"},"datePublished":"2022-08-12T15:19:12.202Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Sheila Lane"},"datePublished":"2022-08-07T20:09:05.402Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"All staff was great from arrival to departure","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Cher W"},"datePublished":"2022-08-04T15:29:56.496Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"This is the best place to get your glasses! I came in to get a replacement for my broken frame. I was greeted by the store manager Dennis and Cinthia right away. They even brought me a new mask since I did not have one with me. Cinthia was able to get a new frame ready for me very quickly and clean everything. She made sure to adjust the frame so that it fits my face comfortably. Overall it was a super nice experience. Thank you so much, Dennis and Cinthia!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kristen Miller"},"datePublished":"2022-07-27T23:17:17.831Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Such a fabulous experience!\n\nI'm visiting Chicago from overseas, and my sunglasses (purchased in my hometown of Tokyo) were falling off my face. I gave Lenscrafters a call at 5:28pm and explained my issue, asked if they could help reshape them, and that I was flying back out tomorrow late morning.\n\nEven though they close at 5:30pm on Wednesdays, which I didn't realize - Edwin was super kind. When I shared I was just a short walk from their location, he encouraged me to come quickly even though they'd be closed already. I was over the moon, and so grateful, and the service was not only kind but very professional. Even though I was there after they'd locked their doors, I didn't feel like we rushed at all. And now my sunnies are a perfect fit!\n\nThank you so much, Edwin. Super duper thankful!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"virginia deoliveira-alves"},"datePublished":"2022-07-13T06:35:44.099Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The optometrist was thorough, knowledgeable, and caring. The assistant who sold the lenses was also very helpful; she gave clear explanations and recommendations.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Manuel Brito"},"datePublished":"2022-06-26T22:24:11.808Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"My daughter had an accident and bent her glasses, and one screw went off the hinge. So we came to this store where we bought these glasses 15 months ago, looking for a repair. Then the store agent was so amazing that he just went ahead and repaired the glasses by his own great skills, bending the glasses back using some tools. Now they look better than before, and the store didn't charge us a penny. Unfortunately they cannot receive tips. Overall it was a great customer experience.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ji Park"},"datePublished":"2022-06-26T13:56:05.339Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The quality of service and flexibility have been consistently great at this location. We have been to a couple of other Lens Crafters locations and a couple of different brand stores as well. We come to this location on North Ave. every year for our eye exams and to purchase and fill new prescription glasses. It's nice to finally have a place that you can fully trust and receive high customer-first treatment for our eyes!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kun Gao"},"datePublished":"2022-06-15T19:57:07.534Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Jared helped me restring my glasses. Great job!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Moonlight_36"},"datePublished":"2022-06-15T19:01:18.494Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I was absolutely amazed by the customer service. The hospitality that I was greeted was very much appreciated. The two people that helped me pick a pair of sunglasses were Cinthia and Jared. They even helped me by booking an appointment to check my prescription. They are very much knowledgeable of what they are doing and always appreciate such great service.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Alex LOPEZ"},"datePublished":"2022-06-11T21:56:22.669Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very friendly, helpful and charismatic staff.\n\nWas helped by Cinthia","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Michele Legacy-Gugino (MLG)"},"datePublished":"2022-06-07T23:39:10.325Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"The hours state until 7pm but they locked doors at 6:35 to “start closing”. Will never use this location.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Sanchita Gandhi"},"datePublished":"2022-06-04T14:31:55.956Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"I called this LensCrafters to schedule an eye check up because my eye was hurting and they said the closest they could do was close to noon. I asked if they could squeeze me in because it was hurting. The receptionist said we prioritize eye exams over other things. We recommend you go to an urgent care. Really? What type of ethics is that?","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Anna Nieves"},"datePublished":"2022-05-02T15:50:00.831Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great experience for my first time. Welcoming staff as I entered the location. Dr. Hok was awesome and patient with me .","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kate Looft"},"datePublished":"2022-04-25T15:52:44.017Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Chris G"},"datePublished":"2022-04-20T19:57:44.063Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I went in to browse and was surprised at how nice the staff was. Especially that girl Cinthia. She was very nice, asked me if I needed any help or directions in scheduling any future eye exams to find the right prescriptions for me.\n\nNot to mention the store was very clean!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Daphne Pals"},"datePublished":"2022-04-20T18:03:56.082Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Monica K"},"datePublished":"2022-04-12T23:47:13.239Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Be warned. Do not go here half hour before closing because their doors will be locked. We arrived and doors were locked and lights off but two staff were present inside depsite it was not even 7:00pm. :(","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Cesar Gomez"},"datePublished":"2022-04-09T22:23:06.783Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"I came all the way from uptown only to go to this store. Before coming I checked online your open hours and it says until 7pm. I arrived at 5pm and you wouldn’t even let me in. A rude lady said they already closing.\nDon’t make me waste my time. Make sure the information you post is accurate","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Austin King"},"datePublished":"2022-04-05T14:52:52.235Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Fast, frictionless eye glass experience. Highly recommended this location. Dr. Hok was very helpful and personable.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jevieda Chaudhary"},"datePublished":"2022-03-31T21:24:38.39Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Always a pleasure visiting this store! My needs are met with fast and friendly service. The staff there is phenomenal!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Simona Michel"},"datePublished":"2022-03-31T17:18:40.084Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Awesome staff. Everyone very friendly and professional. Can’t wait to pick up my new glasses.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jean"},"datePublished":"2022-03-23T22:55:22.677Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"It is not the closest Lenscrafter to me but I prefer going to this location than the one down the street near my home. All the employees I have interacted with are very kind, knowledgeable and professional at this location. I can always count on being well taken care of here in terms of my eyeglasses or sunglasses needs and pricing (Thank you Jared!). 10 out of 10 stars!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Maggie Manolis"},"datePublished":"2022-03-22T01:16:58.864Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great experience, very easy and professional. Lots of frame selections and options for lens. Nice store, big and clean!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Cris Fedalizo"},"datePublished":"2022-03-21T17:40:23.666Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Kristin is very helpful In fixing my glasses for free. Highly recommended place to go","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jerome Pacione"},"datePublished":"2022-03-21T00:48:13.835Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"This is my 3rd year going to this facility and every time I come in, I get the same great experience. Dennis and his floor staff always have a smile as soon as you walk through the doors. They make you feel welcome. The one thing I definitely like about this facility is that it's Clean, clean, clean!! Other lenscrafters I've been too..no comment. Dr. Nicole is very good at what she does and is very friendly. My family and I will continue to come to this facility. Thank you staff.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Giovanny Ochoa"},"datePublished":"2022-03-20T17:11:59.055Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Mrs. Cinthia Cruz Has Great Customer service, Friendly and attention to detail. She really pay's attention to our vision needs.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Nils Weigelt"},"datePublished":"2022-03-19T16:30:28.679Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Went in and was not able to look for glasses without showing my prescription. Friendly staff, but overall very disappointing experience.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Shari Giddens"},"datePublished":"2022-03-10T14:38:15.43Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Thouroughly professional and totally helpful. Ask for Jared!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Chandni Patel"},"datePublished":"2022-02-26T21:04:50.244Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"shanette russell"},"datePublished":"2022-02-26T19:53:52.36Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"My visit today was very welcoming, Cynthia, the eye doctors and the whole overall staff was amazing. Assisted me very well","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kevin Munoz"},"datePublished":"2022-02-26T18:53:20.649Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Jared was a very welcoming, charismatic, and a great help. I honestly wasn’t going to buy anything but he showed me around and guided me to some lenses that I fell in love with. If you need ever guidance for lenses go to Jared!!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Roberto Diaz"},"datePublished":"2022-02-26T16:19:34.79Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Awesome place to get your prescription. They are very knowledgeable and friendly","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Hector Ramirez"},"datePublished":"2022-02-22T21:17:36.071Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jess Camacho"},"datePublished":"2022-02-15T22:20:48.093Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The staff was great, knowledgeable and friendly. Dr. Mehta was great! She takes the time to know the patients and makes them feel comfortable.\nI highly recommend this location!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jen Lynch"},"datePublished":"2022-02-15T20:39:59.769Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very courteous, knowledgeable and efficient!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Benjamin Smock"},"datePublished":"2022-02-11T16:40:25.272Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Mariana Millan"},"datePublished":"2022-02-10T22:56:24.945Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Chase Gunderson"},"datePublished":"2022-02-10T20:51:11.641Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Monesha Berry"},"datePublished":"2022-02-10T17:16:15.321Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jesus Blancas"},"datePublished":"2022-02-09T21:10:37.584Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Sonja Orlovic"},"datePublished":"2022-02-08T23:21:01.859Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ashley Richardson"},"datePublished":"2022-02-08T18:24:21.94Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Mengchu Ye"},"datePublished":"2022-02-01T16:39:58.289Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I visited LensCrafters to do my eye exam for both frame and contact with Dr Karina and I am very satisfied with the experience. Dr. Karina is very patient and explained everything very well with what she saw on the image for back of my eye, she worked with me to adjust the prescription and give me a new brand of contact which is much more comfortable than before. She also suggested the follow up with ophthalmologist for health prevention in the future, I highly recommend Dr Karina!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Vick Manjarrez"},"datePublished":"2021-12-29T00:18:55.998Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Geoffrey Mack"},"datePublished":"2021-12-22T20:47:28.388Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The Store Manager Dennis is an amazing person. His staff did an outstanding job with my Family. Keep up the Great Work.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Nicole Nuzzo"},"datePublished":"2021-12-03T19:31:35.571Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"If I could give negative stars, I would.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Rick Davies"},"datePublished":"2021-11-29T23:52:34.005Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great advise, help select the perfect shape and color. Very effecient.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Bret Hildebrandt"},"datePublished":"2021-11-28T18:56:07.937Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Really silly COVID protocol relative to other stores, rude door greeter as well. Will not be going back. Would recommend Wear Eyewear instead.","comment":{"@type":"Comment","name":"","datePublished":"2021-11-28T20:37:43Z","text":"Thank you for your feedback. Covid protocols are in place for everyone’s safety and protection while visiting medical facilities. We hope that you find the care that you need during this time."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kristine Lewry"},"datePublished":"2021-11-13T01:56:31.771Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Donghuan F"},"datePublished":"2021-11-11T01:08:07.485Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"I have been to this location many many times and kept coming back because it’s close to my house and I lovvvee Dr. Hok. However, there are ONLY two people there that are able to provide quality service - Dr. Hok and a girl with really nice eyebrows and knew everything about color theory (I did fill out a survey about her after the visit). I would give them both 5/5.\n\nEverybody else has been rude, dismissive and very unhelpful. I am not saying this just to be mean. They have emailed me 2 or 3 receipts for other customers, which showed their credit card information, address and prescription. I had to call multiple times to stop it from happening.\n\nTheir Manager/Assistant Manager has been not only unhelpful, but dismissive over the phone and in person. When I visited in person, I asked her to repeat insurance and product information, she was very unpleasant and unable to deal with me. I get it, it’s not fun to repeat information. However, with a mask and all the promotion you try to sell, it does take a minute to process insurance policy. One might argue that I am writing this review because I have never worked in the service industry, which is false. If incident as such happens once, yes you might have had a bad day. When I called the store to correct a mistake that I had made while placing an order that was sent to their store for Dr. Hok to review, Andrea was not able to address the fact that they have no control over online order after 5 minutes into the conversation.\n\nI am very disappointed at their service. For the amount of money they charge (even with insurance coverage it’s still a lot), I would recommend one of the more boutique or smaller shops for unique styles and quality service. I have been to both Eye on Division and Lab Rabbit, they were excellent!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kastur De"},"datePublished":"2021-11-07T22:19:44.36Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Very rude set of staff. They make their customers wait outside the door even when they have appointments. Andrea who is the Assistant Manager and other staff are so rude that they don’t even come and apologize for their behavior and close the doors on the customer. Their excuse is they don’t have enough staff. Horrible store staff… hope the owner takes the feedback into consideration and take action.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Amber Feltz"},"datePublished":"2021-10-27T22:48:21.445Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The team here was amazing! So knowledgeable and professional. I will continue to come here for all my vision needs. The office itself is also super modern and clean. They offer a wide variety of frames and contact lenses.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Rubi Cruz"},"datePublished":"2021-10-27T17:49:41.52Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Paige Quinlan"},"datePublished":"2021-10-25T19:28:40.552Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Thanks Jared for straightening out my sunglasses!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kendra Johnson"},"datePublished":"2021-10-21T16:22:42.618Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I've come in a couple of times to have my sunglasses adjusted/tightened. This time I needed a quick fix (screw was missing and lens had popped out) and they took care of me once again. Sean is awesome--highly recommend this Lenscrafters!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Katie Kohler"},"datePublished":"2021-10-09T19:49:48.939Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kaylee Zheng"},"datePublished":"2021-09-28T04:24:01.042Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"My family and I have been going to Lenscrafters for years and I don't recall having any negative experiences, except with this one store. It was my first time contacting this location on North Ave and was surprised and shocked by how poorly the store manager treated me over the phone.\nMy mother recently purchased a pair of glasses at one of their locations and did not like them because they were making her dizzy. I called the store and explained what was wrong to the store staff and mid-conversation the manager, Dennis, took the phone from the staff and called me by my full name in a very defensive, argumentative tone. I explained to him that the lens on the progress may not be cut evenly and was making my mother dizzy; I asked if I could make an appointment to come in the store and have them take a look at them. Dennis explained me that we could come in, but they won't be able to do anything besides adjust the frame and anything else we would have to go back to the original store, which is against their store policy of basically 30 days exchange or return at any of their location.\nWe ended up going to the store in East Lakeview on Broadway, and that store took care of our concern.\nThere was no situation to begin with, simply the lens needed some fixing, however the store manager created one by being extremely unprofessional and rude. I have an ethnic last name, but I would think that my first name is pretty clearly my first name. I can't recall when the last time someone called me by my first and last name like I was in trouble by my parents. It was very disheartening and unexpected to be profiled by a LensCrafters store employee. I can only assume that the store manager missed the corporate training on customer service and how to be a decent human being by…\nI would not recommend this location to anyone who is new to prescription glasses or who is concerned with having issues addressed quickly and easily.","comment":{"@type":"Comment","name":"","datePublished":"2021-09-28T22:41:44Z","text":"Thank you for sharing your feedback. We hope to serve you in the future."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Maria Alonzo"},"datePublished":"2021-09-27T16:55:17.07Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The whole experience was nice cynthia helped me checkout the doctor did a great job explaining step by step on procedures.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kimberly Steele"},"datePublished":"2021-09-26T20:23:25.093Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Joshua Micah"},"datePublished":"2021-09-24T19:51:38.044Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I always get friendly efficient service at the 900 North Avenue location. And, buy the eyewear protection plan-it never fails","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Alan Neal"},"datePublished":"2021-09-21T16:19:44.056Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Florence Green"},"datePublished":"2021-09-18T20:20:10.212Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Dirty shelves and the staff just stood around like they got nothing to do. Will not return.","comment":{"@type":"Comment","name":"","datePublished":"2021-09-20T14:27:28Z","text":"Thanks your feedback! Our staff follow a guided cleaning protocol to ensure every product tried on has been thoroughly sanitized and cleaned. The shelving is also a point of contact that is cleaned regularly following cleaning protocol. We hope to be able to serve you in the future!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ryan G"},"datePublished":"2021-09-18T19:49:33.364Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Worst customer service ever. Pathetic. Good luck surviving!","comment":{"@type":"Comment","name":"","datePublished":"2021-09-20T14:28:30.994Z","text":"Thank you for your feedback! We hope that you have a better experience in the future!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Lance"},"datePublished":"2021-09-05T19:17:19.45Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Molly Hickey"},"datePublished":"2021-08-29T18:05:30.423Z","reviewRating":{"@type":"Rating","ratingValue":"4","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Meghan Catenacci"},"datePublished":"2021-08-27T19:35:00.659Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I went in to have some sunglasses adjusted and they helped me so quickly! Kristin was extremely nice and accommodating!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jafar Hafiz"},"datePublished":"2021-08-26T21:59:07.218Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I was lucky enough to stroll in and be offered the last available eye exam appointment for that day, as the doctors were booked solid. I had a congenial shopping experience picking out 2 new pairs of glasses and Dennis made sure I knew about all the current promotions. The on-site eye exam was thorough and informative. I love to see medical practices of all kinds keeping their equipment and tech up to date, too. Pretty awesome experience overall.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"PAUL BROWN"},"datePublished":"2021-08-26T19:33:30.956Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Stellar service and great selection of frames at this trendy shopping center location. I like coming here to shop for glasses","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Stefanie Dobrin"},"datePublished":"2021-08-11T16:41:22.242Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"nunlikeme Patron"},"datePublished":"2021-08-09T19:47:37.405Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The store market manager dennis was so helpful, nice and patient. Ever staff member was friendly im the environment was comforting and i would refer everyone to this location","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Petbrosj 12"},"datePublished":"2021-08-05T17:43:24.96Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The employees took there time in helping me and got what i wanted quick and fast","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Brigid Potter"},"datePublished":"2021-07-28T20:24:49.767Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"I walked in an hour and a half before closing to the North ave Lenscrafters while on my way home from work. I teach young children, and its summer, so I was dressed casually and was trying to set an appointment for another day. I guess they decided I couldn't afford their services bc staff pretended to look up my insurance in the system and said I had no coverage with them. My insurance referred me to them AND I used it at another Lenscrafters near the Bryn Mawr redline stop. The rates are a little high with this chain , but the exam and glasses were quality when I got them at the edgewater ocation. North Avenure didn't offer any time slots or tell me that if I didn't have coverage I could get the 50 percent off frames and lenses sale. In short they were rude, lied and turned away about 500$ (after insurance coverage) because they didn't feel like setting an appointment. This reflects extremely poorly for other customer care. Go to other location or literally anywhere else to get your glasses.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Amy Hammond"},"datePublished":"2021-07-23T11:35:59.677Z","reviewRating":{"@type":"Rating","ratingValue":"2","bestRating":"5"},"reviewBody":"Went in for an eye glasses adjustment in Lincoln Park, the sales person just bent them with his hands a bit until they seemed straight. He did offer to clean the lenses, so for that I’ll leave another star but what a complete waste of time.\n\nMy glasses are still crooked and sliding off my face.\n\nI understand I wasn’t buying anything in that moment but it’s certain now I will never be buying anything from LensCrafters. Horrible.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Mary T"},"datePublished":"2021-07-17T22:07:33.494Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I was so glad to find this LensCrafters. The store has a wide variety of frames and is very well-organized. Edwin has great judgement and is a pro at deftly making micro adjustments to your frames so they sit correctly and comfortably. Dennis took his time to go through my insurance options and explain the choices. He helped me find the best price combination.for purchasing my prescription glasses and sunglasses along with a pair of regular sunglasses. The store has a very friendly and low pressure atmosphere.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ruth Negru"},"datePublished":"2021-07-17T18:47:18.321Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"This was my first time receiving an eye exam and being a customer at Lens Crafters. And suffice it to say that I will not be reverting back to my old ways!\nFrom the moment I stepped into the store, I was treated with care and respect, and all their covid precautions were very well in place so that I felt very comfortable using their machines, trying on glassware, and interacting with the workers.\n\nEdwin was incredibly helpful in my experience with Lens Crafters! He did my initial intake and was able to make the experience both enjoyable and educational. He explained what each machine did and what the results told him about my eye health. This was something I hadn’t experienced before and really just made the overall session quite new and fun!\n\nTheir assortment of glasses is beautiful. I felt a bit bad for trying on so many pairs, but the workers assured me that I was welcome to do so, and disinfected all the glasses I decided against before placing them back.\n\nEdwin helped me to decide on the pairs of glasses I ended up purchasing and made sure my prescription would sit perfectly within the lenses. But he also went above and beyond to show me how certain frames would look in different color combinations through a cool app on their tablets that allowed them to customize the frames and have me virtually try them on.\nHe walked me through price changes given different lens options such as blue light filters and anti-glare, and really helped me find what worked out best for me.\nHe even cleaned my current frames and lenses and gave them some new nose pads. They’re like brand new!\n\nThank you for such a wonderful experience. I left as a very happy customer and really felt like I was so well-attended to. I am thrilled for my new glasses to arrive, and I’ll gladly recommend anyone I know to this Lens Crafters!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Alyson Kintscher"},"datePublished":"2021-07-16T20:27:55.128Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Had a great experience. Staff was all really nice from the front desk clerks to the doctor who conducted my eye exam. They were super accommodating in being able to do a contact lens training since I’m a first time user. Looking forward to coming back here & highly recommend for anyone looking for any eye exams or first time contact wearers like me.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"marco santiago"},"datePublished":"2021-07-09T22:08:11.975Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Dennis Archilla helped on straightening my glasses and they came out perfect. Thank you so much!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jeffrey Bernstein"},"datePublished":"2021-06-20T20:45:23.769Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jeffrey Kruger"},"datePublished":"2021-06-19T17:08:29.368Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Edwin did a great job and was a pleasure to work with","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Dena Wright"},"datePublished":"2021-06-19T15:53:05.868Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Dennis Archilla\nHe was patient, informative, and expeditiously professional. Made great suggestions for new frames and even cleaned and adjusted my other glasses.\n\nGreat choice for locations!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Alfredo Romero"},"datePublished":"2021-06-18T22:29:46.13Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great experience from start to finish. Cinthia and Andrea are very knowledgeable and answered all my questions. Will definitely be back.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ben Aissa"},"datePublished":"2021-06-17T18:34:06.584Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Joy Giuliana"},"datePublished":"2021-06-17T16:10:00.582Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I always have a really pleasant experience with LensCrafters, their new location is stunning and the staff was super friendly and great at what they do!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jevieda CHAUDHARY"},"datePublished":"2021-06-13T19:48:22.37Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I love this store and the staff. Friendly and helpful. Prompt appointment times and they tell you exactly what you need. They even shipped my glasses to me because I wasn't able to pick them up!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Charlie Mintz"},"datePublished":"2021-06-11T18:13:00.274Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Boško Davidović"},"datePublished":"2021-06-10T23:01:06.286Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Awesome people doing their job awesome! Everyone are so kind and helpful. All best recommendations","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Christian Hernandez"},"datePublished":"2021-06-09T05:12:11.665Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Tuve una esperiencia muy buena con la ayuda de Cinthia por que habla espanol. Fue muy paciente con migo por que no hablo muy bien ingles esta tienda se la recomiendo a toda la gente ispana.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"hi"},"datePublished":"2021-06-09T04:55:38.316Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Hello,this LensCrafters is amazing and the service is amazing as well I met one of the workers and her name was “Cinthia” and she was one of the the workers that helped me the most and guided me step by step.10/10 definitely recommend","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Giovanne Hernandez"},"datePublished":"2021-06-09T04:54:42.721Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"My experience at this store was the best I've ever had I wasn't sure what to pick and Cinthia was very helpful and had patience with me because I'm very picky.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"LINDA HERNANDEZ"},"datePublished":"2021-06-09T04:49:27.829Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Had a wonderful experience at this store Cinthia was so professional and kind .And the store looked so clean and organized.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"AshleyBB"},"datePublished":"2021-06-09T04:44:58.74Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Beautiful place, clean, and friendly/kind staff.\nLoved my experience there and love my new glasses. Ask for Cintia she’s the best☺️.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Avri Coleman"},"datePublished":"2021-06-08T17:02:58.179Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"CHRISTOPHER MORRIS"},"datePublished":"2021-06-06T18:36:57.305Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"GREAT CUSTOMER SERVICE 👌AND TIMELY TEAM THANKS AGAIN","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Carmelita Landers"},"datePublished":"2021-06-05T21:58:52.564Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I always have an amazing experience when I go to Lens Crafters! The staff takes their time and explains everything thoroughly. They have the best frames, I can never just get one pair. This will always be my location for eye services!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Charmain Thomas"},"datePublished":"2021-06-05T19:38:07.594Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Oh what a wonderful experience!!!\nThe staff are thoughtful and considerate, my exam was very detailed. I feel my vision will be restored after today.. Can't wait to see the finished product.\nI would highly recommend this place for all your vision needs.\nThanks Lens Crafters for giving me hope again.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Nora Perez"},"datePublished":"2021-06-04T19:06:18.697Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Loved coming to this location! I’ve gone to different optometrists and different LensCrafters and this location topped all of them! Everything looked clean and tidy! Everyone was so friendly. Really felt like I was taken care of. Shout to Andrea, she was super helpful and really looked out for my needs! Definitely will come back! Thank you!!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Melissa romo"},"datePublished":"2021-06-04T16:39:47.72Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Love this Lenscrafters!! Great service and amazing staff !!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Catriena Clark"},"datePublished":"2021-06-04T16:25:36.726Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great experience at this LensCrafters location! The team members were super helpful and I left with exactly what I wanted. I’d definitely recommend to a friend and visit again myself.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Daniel Eichelberger"},"datePublished":"2021-06-04T15:53:06.996Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"This LensCrafters hit the ball out of the park. Kristin Shore, the associate who served me, helped me choose the best pair of classes that I have ever owned in my 26 years of wearing glasses. The frames fit my facial structure perfectly. The frames are stylish without being gaudy or flashy, which I did not want. Not only that, but this LensCrafters performed phenomenally in the area of the lenses. They look outstanding. Plus, the turnaround for fitting the frames with lenses was super fast. I could not be happier to recommend Kristin Shore and this LensCrafters to anyone who wants quality frames and lenses from a friendly, knowledgeable, and skilled staff in lightning fast times. A++++. Five Stars.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Chelsie Bennett"},"datePublished":"2021-06-04T15:50:07.501Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Lovely Girl"},"datePublished":"2021-06-03T15:57:22.389Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Dr. Nicole Hok and her staff were super friendly and professional. My appt was scheduled during the pandemic; I felt comfortable & safe getting my exam at the North Ave location! It is spotless. Dennis Archilla was terrific! He walked me through the entire contact/eye exam and insurance process. Without his assistance, I would have been lost & confused. I purchased a pair of Michael Kors glasses and contacts lens. Since my appointment in Jan, my son has been seen by Dr. Nicole Hok, and I am making an appt for my daughter soon. I highly recommend 900 W North Ave, LensCrafters. Thank you, Dennis Archilla & Dr. Nicole Hok!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Zorica Gavrilovic"},"datePublished":"2021-06-02T19:30:20.379Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I get my eye exam done here the staff is super nice and friendly. Andrea and Dr. Mehta take great care of me!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"LikeFather LikeSon"},"datePublished":"2021-06-02T18:05:10.465Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great experience, my glasses were a perfect fit they are knowledgeable and patient highly recommended","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Tiara Taylor"},"datePublished":"2021-06-02T18:00:11.962Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"MY EXPERIENCE AT THIS PLACE WAS LIKE NO OTHER VERY NICE AND 2 YOUNG MEN STOOD OUT DENNIS AND JOE THEY HAVE AMAZING ATTITUDES I GIVE THEM 2 THUMBS UP……..","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Anne Shields"},"datePublished":"2021-06-02T17:57:42.058Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"When I visit this Lenscrafters I always get greeted and treated excellent. I definitely recommend this LensCrafter.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"C B"},"datePublished":"2021-06-02T17:36:46.525Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The LensCrafters North Ave. store is celebrating its 1yr Anniversary in the new location. Previously in Wicker Park, the new location offers parking, a large space for inventory and the same great customer service and attention to detail. My exam with Dr Mehta went great. She took care to ensure I understood the results. Next Edwin assisted with my new glass frames and ensured their proper fitting. Good Job.\nGreat Experience All Around","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Yahel Pineda"},"datePublished":"2021-05-27T22:32:14.881Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great place, reasonable prices I felt pretty good buying my glasses here would recommend. Ps: Really kind people","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Katie Green"},"datePublished":"2021-05-27T21:01:36.105Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Dennis and his team were friendly, knowledgeable and made the process quick and easy!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Mitzi Mccord (US)"},"datePublished":"2021-05-26T19:50:15.885Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Amazing, thoughtful, and knowledgeable staff. The technology and selection of frames and lenses were also amazing.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Samantha Shullo"},"datePublished":"2021-05-16T22:39:46.578Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"If I could give this place zero stars I would. I never write reviews, HOWEVER, I went to this location today around 1:30-2 pm and was very rudely greeted by a staff member at the door. He was incredibly rude and unprofessional. Acted like it was a major inconvenience to greet and have a simple conversation with us. Seemed to have a very \"pushy\" and condescending attitude.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kacie Ziemann"},"datePublished":"2021-05-13T19:39:39.659Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ivette Roque"},"datePublished":"2021-05-05T15:59:23.029Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ava Davis"},"datePublished":"2021-04-29T14:35:50.635Z","reviewRating":{"@type":"Rating","ratingValue":"2","bestRating":"5"},"reviewBody":"Staff is rude and not helpful. Not willing to go out of their way to help a customer.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Shabbir Chandabhai"},"datePublished":"2021-04-24T18:32:05.531Z","reviewRating":{"@type":"Rating","ratingValue":"2","bestRating":"5"},"reviewBody":"All COVID-19 related rules should have been posted more clearly and Customer service could have been better.","comment":{"@type":"Comment","name":"","datePublished":"2021-04-24T21:29:13Z","text":"We do apologize for any inconvenience you may have experienced during your visit. Current Covid restrictions do limit our stores capacity which at times needs to be controlled by the manager in duty. We always offer to check insurance and either schedule a call back or call you into the store once capacity allows us to do so. We hope that you visit again or another LensCrafters to fulfill your needs."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Benn Herman"},"datePublished":"2021-03-24T21:15:41.121Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I had an exceptional experience at this location. The technological advances partnered with the exceptional customer service in really second to none. I will definitely be back year over year.","comment":{"@type":"Comment","name":"","datePublished":"2021-03-25T02:48:22Z","text":"We are happy to hear that you had an exceptional experience at this location! Thank you for trusting us with your eyes and we look forward to serving you in the future!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Audrey Reardon"},"datePublished":"2021-03-18T20:16:30.122Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Andrea was so helpful and professional. She was educated on the products I needed and helped me go from my usual 3 months at a time purchase to purchasing a year supply. Cant wait to continue to use this location!","comment":{"@type":"Comment","name":"","datePublished":"2021-03-25T02:48:43Z","text":"We are happy to hear that you had an exceptional experience at this location! Thank you for trusting us with your eyes and we look forward to serving you in the future!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Joe Posey"},"datePublished":"2021-03-13T23:03:49.379Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Amazing experience getting my eye exam and eye wear needs met. I got the Versace frames with the whole package of Anti reflective, blue light protection, and transitions lenses. The staff was great helping me!","comment":{"@type":"Comment","name":"","datePublished":"2021-03-25T02:48:54Z","text":"We are happy to hear that you had an exceptional experience at this location! Thank you for trusting us with your eyes and we look forward to serving you in the future!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Dana"},"datePublished":"2021-02-05T17:01:41.228Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"ACTUAL FACTUAL HERO WORKS HERE. I got my glasses from a not-Lenscrafters in the middle of the pandemic, and because its difficult to test frames when you're blind and wearing a mask, I ended up getting a pair that I thought I'd have to replace completely. They kept falling off my face both with a mask and whenever I looked down at a lower than 45 degree angle.\n\nENTER DENNIS: Who fixed the frames in under 10 minutes, for free*, while being super awesome and friendly the entire time. And cleaned them so well I think he might have actually removed some scratches.\nFor the first time in MONTHS my glasses stay on my face consistently. With zero hassle, just a super nice dude who knows what he's doing.\n\nHero.\n\n*even after I told him they weren't Lenscrafter frames!!","comment":{"@type":"Comment","name":"","datePublished":"2021-03-25T02:50:57Z","text":"We are happy to hear that you had an exceptional experience at this location! Thank you for trusting us with your eyes and we look forward to serving you in the future!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jessie Scanlon"},"datePublished":"2021-02-04T19:20:10.202Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Blames customers for covid related delays.","comment":{"@type":"Comment","name":"","datePublished":"2021-03-25T02:54:32Z","text":"The current health crisis has impacted many services resulting in delays. We do apologize for any inconvenience delays may have caused. We hope to serve you in the future."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jessica Scanlon"},"datePublished":"2021-02-04T19:16:47.678Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"No empathy for those who are taking Covid precautions seriously. Management has a short temper and no answers.\nAlways with the upsell.","comment":{"@type":"Comment","name":"","datePublished":"2021-02-05T00:44:32Z","text":"We absolutely take COVID pre cautions very seriously. We have very good protocol in place which is followed during appointments. If you have any questions or concerns regarding a recent visit, please give us a call at 312-690-3526 and speak with a member of management on staff."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jamison Burchfield"},"datePublished":"2021-02-01T19:57:41.263Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"They won’t release my pupillary distance because of some convoluted reason insisting that I come in in-person . I was a customer and was planning on returning after covid, but they lost my business. On to better places with my eye care benefit.","comment":{"@type":"Comment","name":"","datePublished":"2021-03-25T02:55:24Z","text":"We do apologize for any inconvenience and would love to serve you in the future!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Luke Ehlers"},"datePublished":"2021-01-25T16:35:52.539Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-03-25T02:50:45Z","text":"We are happy to hear that you had an exceptional experience at this location! Thank you for trusting us with your eyes and we look forward to serving you in the future!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Valerie Ayala-Otero"},"datePublished":"2021-01-17T20:16:24.779Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-03-25T02:50:38Z","text":"We are happy to hear that you had an exceptional experience at this location! Thank you for trusting us with your eyes and we look forward to serving you in the future!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"John Huang"},"datePublished":"2020-11-20T03:16:26.812Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"the store was clean, and the employees there were friendly and efficient","comment":{"@type":"Comment","name":"","datePublished":"2021-03-25T02:50:22Z","text":"We are happy to hear that you had an exceptional experience at this location! Thank you for trusting us with your eyes and we look forward to serving you in the future!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Y Dybas"},"datePublished":"2020-11-15T14:57:28.806Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Service was great. Location was very clean. Employees are very friendly and helpful. Parking was easy.","comment":{"@type":"Comment","name":"","datePublished":"2021-03-25T02:50:15Z","text":"We are happy to hear that you had an exceptional experience at this location! Thank you for trusting us with your eyes and we look forward to serving you in the future!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Patrick Spusta"},"datePublished":"2020-10-03T22:15:05.646Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great skilled and friendly staff!","comment":{"@type":"Comment","name":"","datePublished":"2021-03-25T02:50:09Z","text":"We are happy to hear that you had an exceptional experience at this location! Thank you for trusting us with your eyes and we look forward to serving you in the future!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jovana Vukasin"},"datePublished":"2020-09-08T23:43:42.016Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Amazing staff!","comment":{"@type":"Comment","name":"","datePublished":"2021-03-25T02:55:33Z","text":"We are happy to hear that you had an exceptional experience at this location! Thank you for trusting us with your eyes and we look forward to serving you in the future!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Nancy Chairez"},"datePublished":"2020-09-06T23:37:25.47Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}}]</script><script type="application/ld+json">{"@context":"http://schema.org","@type":"AggregateRating","itemReviewed":{"@type":"LocalBusiness","name":"900 West North Ave"},"ratingValue":"4.4 out of 5.0","reviewCount":217}</script>
The destination for vision insurance members. Many insurance plans accepted.
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