<script type="application/ld+json">{"@context":"http://schema.org","@type":"SpecialAnnouncement","name":"DEDICATED TO YOUR EYES","text":"Discover excellence in every detail at LensCrafters. Visit us for your personalized eyecare experience and find your perfect look! <b>Get 40% off Prescription Glasses (includes designer frames + lenses).</b> Schedule your eye exam now. We accept most vision insurance plans, including: Aetna, EyeMed, Humana, United Healthcare Vision, Davis Vision by Versant Health and many more. At LensCrafters all prescriptions are welcome!","category":"https://www.wikidata.org/wiki/Q81068910"}</script><script type="application/ld+json">{"@context":"http://schema.org","@type":"AggregateRating","itemReviewed":{"@type":"LocalBusiness","name":"Market Place Shp Ctr"},"ratingValue":"4.6 out of 5.0","reviewCount":553}</script><script type="application/ld+json">[{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Daniel Carlos"},"datePublished":"2025-03-20T18:19:54.845Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Both the eye doctor, and the store were overall great!! The eye exam was quick, and I even learned somethin about eye dilation. The staff was attentive, and I would definitely recommend shopping for glasses there.","comment":{"@type":"Comment","name":"","datePublished":"2025-03-21T04:49:52.45Z","text":"Thank you for your review! \nWe are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. \nWe hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Tammi Billings"},"datePublished":"2025-03-10T04:08:03.163Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Vwry rofessional and quick to help.","comment":{"@type":"Comment","name":"","datePublished":"2025-03-11T00:50:46.566Z","text":"Thank you for your review! \nWe are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. \nWe hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Yianni Laros"},"datePublished":"2025-02-24T19:27:47.999Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2025-03-04T16:51:52.887Z","text":"Thank you for your review! \nWe are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. \nWe hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Grace Aumiller"},"datePublished":"2025-02-18T00:13:10.978Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Stacey was wonderful and kindly replaced the nose pad that had broken off of my glasses. Great customer service and a focus on the small details that will keep me coming back!","comment":{"@type":"Comment","name":"","datePublished":"2025-02-19T01:38:45.063Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Josh Bell"},"datePublished":"2025-02-14T19:47:38.788Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Huge thanks to Sara! Her customer service was some of the best i've seen as she always had a smile, was patient, and wanted to ensure I left happy (even if it meant sitting down with me for an hour)! Thanks again!","comment":{"@type":"Comment","name":"","datePublished":"2025-02-15T05:45:08.923Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Edward Turner"},"datePublished":"2025-02-06T01:54:16.324Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2025-02-07T01:44:07.049Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Movement Global"},"datePublished":"2025-02-02T14:00:39.403Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2025-02-03T02:49:27.446Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Robert Bolton"},"datePublished":"2025-02-02T02:30:22.755Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very friendly staff and eager to stay customers","comment":{"@type":"Comment","name":"","datePublished":"2025-02-03T02:11:22.543Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Mark Gao"},"datePublished":"2025-01-22T21:34:08.025Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2025-01-23T05:39:11.094Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Sean O'Brien"},"datePublished":"2025-01-22T16:50:13.863Z","reviewRating":{"@type":"Rating","ratingValue":"4","bestRating":"5"},"reviewBody":"I stopped in on a Saturday and there was a long line of people waiting for help with getting eyeglasses. I came back first thing the next day and got help right away.\nThe selection of frames and colors was very good, and service was excellent.\nRecommend.","comment":{"@type":"Comment","name":"","datePublished":"2025-01-23T03:11:14.163Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"sneha chandra"},"datePublished":"2025-01-19T21:00:04.958Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2025-01-20T05:06:11.195Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Matthew Liu"},"datePublished":"2025-01-15T16:08:07.459Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The doctors here were very friendly and patient. It was my first time to try contacts, and they kept encouraging me to do it. Overall it was a wonderful experience!","comment":{"@type":"Comment","name":"","datePublished":"2025-01-16T03:01:56.106Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Collin Carlier"},"datePublished":"2025-01-13T16:47:09.415Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2025-01-14T03:02:02.335Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Tory Dukes"},"datePublished":"2025-01-10T18:09:45.354Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great job sara very helpful","comment":{"@type":"Comment","name":"","datePublished":"2025-01-11T03:51:30.544Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Tiffany Brown"},"datePublished":"2025-01-04T18:41:38.278Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"10/10 recommend Lens Crafters! I have had so many issues in the past with different eye doctors, and this time was MUCH different! She informed me about dry eyes, educated me on how to cope, she listened to all my concerns, and formulated a plan for success! My contacts are amazing! My frames/lenses took only ONCE (in the past it’s taken up to 8 visits to get my lenses correct), and I can see without putting my fingers in my eyes multiple times a day or struggling with headaches/dizziness! This place is a Godsend. My only feedback for improvement would be to have more than one or two people working the reception area. I didn’t catch her name, but the lady with brown hair is so direct that she comes off sounding/acting rude. Aside from that, amazing experience and I will be back next year! I appreciate you so much!!! xoxo","comment":{"@type":"Comment","name":"","datePublished":"2025-01-05T05:52:12.661Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kamron Cox"},"datePublished":"2025-01-03T20:45:25.086Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great overall experience. Staff was super helpful, and Sara was great with everything related to selection and fit.","comment":{"@type":"Comment","name":"","datePublished":"2025-01-04T06:06:09.661Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"dustin silvers"},"datePublished":"2024-12-21T16:59:33.446Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Friendly and knowledeable. Sara very efficient.","comment":{"@type":"Comment","name":"","datePublished":"2024-12-22T03:49:50.939Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ken Mulle"},"datePublished":"2024-12-16T20:07:09.615Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Always a cheerful helping hand. Anita was great making adjustments to my frames. Extensive selection of frames at the Champaign, IL location.","comment":{"@type":"Comment","name":"","datePublished":"2024-12-18T03:14:59.131Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Caleb Seboldt"},"datePublished":"2024-12-16T19:23:42.501Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Anita and Stacy were so helpful! They were able to fix the broken screw on my glasses in 5 minutes!","comment":{"@type":"Comment","name":"","datePublished":"2024-12-18T02:43:31.865Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Marisa Romanelli"},"datePublished":"2024-12-12T23:51:53.28Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Anita fixed my glasses after they got bent!","comment":{"@type":"Comment","name":"","datePublished":"2024-12-16T18:29:01.72Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Vanessa Houk"},"datePublished":"2024-11-22T18:36:04.588Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Anita,\n\nThis employee was super helpful and very friendly in assisting me by tightening my glasses. She was informative and sweet.","comment":{"@type":"Comment","name":"","datePublished":"2024-11-27T20:25:54.975Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Wong Waitan"},"datePublished":"2024-11-18T23:06:31.86Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Made us wait more than an hour. Staff always on phone and extremely bad in attitude","comment":{"@type":"Comment","name":"","datePublished":"2024-11-19T19:20:26.076Z","text":"Thank you for your review. We are sorry to hear that your experience at LensCrafters did not meet your expectations. We strive to provide the best customer service in the industry. Please go to https://luxotticacustomercare.com/lenscrafters/careformso we can work to correct this issue for you."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kyleigh Godsey"},"datePublished":"2024-11-13T19:36:30.403Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"A wonderful and quick exam! I was able to get an appointment within the same week I called, and even though I arrived a little late, the technician at the front got my pre-screening done very fast. The doctor was very nice, and the check out process easy. Overall a no-hassle exam!","comment":{"@type":"Comment","name":"","datePublished":"2024-11-14T19:14:27.61Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jamie Smith"},"datePublished":"2024-11-12T04:30:55.904Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Stacey was the most sweetest most knowledgeable person when choosing my glasses stayed more than an hour late..she helped me choose the perfect fit!!","comment":{"@type":"Comment","name":"","datePublished":"2024-11-12T20:50:03.362Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Sean Figiel"},"datePublished":"2024-11-10T21:47:23.254Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Anetta and Stacy were very helpful and lovely","comment":{"@type":"Comment","name":"","datePublished":"2024-11-11T18:53:57.453Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Tony Zhou"},"datePublished":"2024-11-10T21:12:20.579Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Ms. Anita and Ms. Stacy are absolutely perfect and professional.","comment":{"@type":"Comment","name":"","datePublished":"2024-11-11T18:52:38.054Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Veronica Toporkiewicz"},"datePublished":"2024-11-10T19:47:13.713Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Anita and Stacy were the sweetest! Came in to adjust my glasses that were hurting my ear and Anita fixed them up and adjusted screws I didn’t even know were loose. The best in town ;)","comment":{"@type":"Comment","name":"","datePublished":"2024-11-11T18:58:33.534Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ashton Reynolds"},"datePublished":"2024-11-08T17:29:33.564Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-11-11T20:44:45.886Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Arnav Chhabra"},"datePublished":"2024-11-07T23:12:16.142Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Anita was absolutely wonderful and helped me with my concern! Amazing service, will come back again just to chat with the wonderful Anita.","comment":{"@type":"Comment","name":"","datePublished":"2024-11-11T19:30:36.237Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Brittany Wydra"},"datePublished":"2024-11-02T17:23:48.171Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Anita and Destinee were able to fix my glasses and I appreciate it so much!!!","comment":{"@type":"Comment","name":"","datePublished":"2024-11-04T21:03:20.729Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Erica Hubbard"},"datePublished":"2024-10-25T15:45:39.502Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Love the location of this LensCrafters! Very convenient and easy to get to. Destinee was so very helpful and knowledgeable! And I was surprised to learn that she wasn’t the manager! I’m in town for a conference and lost a contact. I really appreciated having this support and it’s what keeps me coming back to LensCrafters!","comment":{"@type":"Comment","name":"","datePublished":"2024-11-01T19:19:08.896Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"James Lafferty"},"datePublished":"2024-10-24T18:06:16.426Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-11-01T17:31:43.592Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Lisa Foss Young"},"datePublished":"2024-10-23T00:16:32.637Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Associate was the most knowledgeable friendly and helpful person I’ve ever dealt w when buying glasses. Hours were wrong on the web so she stayed late to finish my order.","comment":{"@type":"Comment","name":"","datePublished":"2024-10-31T18:33:49.004Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Zeinab rabii"},"datePublished":"2024-10-19T21:39:01.945Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Anita at the Lens Crafters in Champaign, IL was extremely helpful to me. She kindly helped me adjust a pair on sunglasses by fitting them more closely to my face. I very much appreciate her excellent customer service!","comment":{"@type":"Comment","name":"","datePublished":"2024-10-22T19:54:36.709Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Lisa Moment"},"datePublished":"2024-10-09T16:20:40.975Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Worked with Destinee. Quick service and very knowledgeable.","comment":{"@type":"Comment","name":"","datePublished":"2024-10-11T19:59:09.419Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"David Reidy"},"datePublished":"2024-10-06T19:41:49.79Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-10-11T19:24:17.119Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Marya Ryan"},"datePublished":"2024-10-05T15:25:28.22Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"They helped me customize a pair of glasses for use while I await a second round of cataract surgery. They were super friendly and helpful!","comment":{"@type":"Comment","name":"","datePublished":"2024-10-11T19:13:43.911Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Shelsey Crull"},"datePublished":"2024-09-22T18:11:54.802Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Sarah was amazing to work with!","comment":{"@type":"Comment","name":"","datePublished":"2024-09-27T19:59:19.917Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Vivia Diep (叶美缘)"},"datePublished":"2024-09-18T17:44:08.456Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I came in with brand new glasses that were crooked and this amazing team Anita, Sara, & Dayo all worked on perfecting my sunnies back to life. Thank you guys!","comment":{"@type":"Comment","name":"","datePublished":"2024-09-19T17:05:09.956Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Nicholas Gupta"},"datePublished":"2024-09-15T17:11:46.296Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Anita helped me get my glasses fixed after I stepped on them. Absolute lifesaver!","comment":{"@type":"Comment","name":"","datePublished":"2024-09-20T18:24:33.196Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Alexey Edwards"},"datePublished":"2024-09-14T21:51:44.443Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Anita repaired and cleaned my glasses very well","comment":{"@type":"Comment","name":"","datePublished":"2024-09-20T18:14:28.913Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Mike Jervis"},"datePublished":"2024-09-09T16:12:32.893Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great people in and out quickly","comment":{"@type":"Comment","name":"","datePublished":"2024-09-11T18:57:12.517Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Emily Lux"},"datePublished":"2024-09-02T21:27:15.946Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Anita was so kind, helpful, knowledgeable, patient, everything! We had a wonderful experience at LensCrafters! It’s the only place we trust! :)","comment":{"@type":"Comment","name":"","datePublished":"2024-09-13T15:28:20.688Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Calum Beckett"},"datePublished":"2024-09-02T19:56:18.361Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Anita was very helpful and quickly re-straightened my glasses. Will be coming back!","comment":{"@type":"Comment","name":"","datePublished":"2024-09-13T15:55:12.008Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Janice Corum"},"datePublished":"2024-08-31T21:40:10.968Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"My husband and I both got new glasses. Sarah, Anita, and Dayo were super to work with, very patient and understanding of our visual needs!","comment":{"@type":"Comment","name":"","datePublished":"2024-09-13T20:10:01.956Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Joe Fuge"},"datePublished":"2024-08-24T17:35:00.448Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Anita and Sarah were great, so knowledgeable and helpful.","comment":{"@type":"Comment","name":"","datePublished":"2024-08-25T04:31:01.431Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Melissa Ducharme"},"datePublished":"2024-08-21T18:30:27.902Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Unhelpful and rushed my boyfriend and I out the door the second we stepped foot inside. It was a really weird interaction with an older white lady working there. They were unfriendly and when we came back yesterday they were also just as unhelpful. Would not recommend this place and will not be back.","comment":{"@type":"Comment","name":"","datePublished":"2024-08-22T03:20:49.9Z","text":"Thank you for your review. We are sorry to hear that your experience at LensCrafters did not meet your expectations. We strive to provide the best customer service in the industry. Please go to http://ms.spr.ly/6269lIqJD so we can work to correct this issue for you."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"shelley washburne masar"},"datePublished":"2024-08-02T17:04:27.865Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Honest, fast, courteous","comment":{"@type":"Comment","name":"","datePublished":"2024-08-03T03:18:30.074Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Samuel Mtunga"},"datePublished":"2024-07-29T21:09:56.292Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Excellent customer service. These guys are professional and friendly. It truly feels like they are looking out for you.","comment":{"@type":"Comment","name":"","datePublished":"2024-07-30T05:12:31.354Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Chris Robinson"},"datePublished":"2024-07-25T19:34:40.071Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Sarah was wonderful to work with and really went the extra mile to help me.","comment":{"@type":"Comment","name":"","datePublished":"2024-07-26T04:14:57.83Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"John Fender"},"datePublished":"2024-07-20T20:24:06.726Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I came in just to see if I could get my glasses fixed and the LensCrafters team at this location was amazinggg, they took the time to take them back to the lab and tried absolutely everything and eventually got them fixed. They were so kind and helpful and I will absolutely be coming back to this location in the future. Thank you so much.","comment":{"@type":"Comment","name":"","datePublished":"2024-07-21T07:05:14.177Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Robert Leung"},"datePublished":"2024-07-19T15:46:51.812Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Dayo and Anita repaired my glasses with great expertise and friendliness. Made my day. Thank you.","comment":{"@type":"Comment","name":"","datePublished":"2024-07-20T02:13:53.164Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Nancy Snook"},"datePublished":"2024-07-17T20:26:52.584Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Nan is your perfect customer service person. She and Janette made me feel so welcome and at home. I'm not a picky person, went in with a definite idea of what I wanted, but Nan gave me pointers that changed my mind. I will definitely recommend Lens Crafters to my friends. Now if you would only get a new Dr. 😁❣️","comment":{"@type":"Comment","name":"","datePublished":"2024-07-18T04:45:31.745Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ray Martínez"},"datePublished":"2024-07-17T19:36:29.167Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The service was quick and effective! They have good prices for the designers sunglasses and for prescription lenses.","comment":{"@type":"Comment","name":"","datePublished":"2024-07-18T03:59:54.218Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"daniel ernst"},"datePublished":"2024-07-15T02:22:57.171Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"My son’s temple piece got twisted at the hinge. We were visiting from Australia and took a chance that it might be repairable. The technician was able to straighten the hinge back to normal as did so at no charge! What a great experience and made the rest of our holiday!!","comment":{"@type":"Comment","name":"","datePublished":"2024-07-16T00:45:09.56Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Sydney Hafner"},"datePublished":"2024-07-11T19:55:36.07Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-07-12T05:43:27.588Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kate Higgs"},"datePublished":"2024-07-07T18:02:15.319Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I was in a bind with broken glasses over the weekend. They helped with a smile. So. Very. Grateful.","comment":{"@type":"Comment","name":"","datePublished":"2024-07-08T02:52:45.429Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Craig Wible"},"datePublished":"2024-06-29T17:42:09.579Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Sarah was great","comment":{"@type":"Comment","name":"","datePublished":"2024-06-30T03:34:14.476Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jenell Hardy"},"datePublished":"2024-06-26T23:37:13.959Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Anita and Nan were both so helpful. My son and I both got a pair of glasses. Anita took the time to explain the options that were available with our insurance as well as special promotions in the store. Overall a great experience.","comment":{"@type":"Comment","name":"","datePublished":"2024-06-28T11:03:59.185Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Amy Blomberg"},"datePublished":"2024-06-19T18:43:50.178Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Dayo. Huntley. Is always so helpful knowledge and professional. We ask for him every time we come. He is the best.","comment":{"@type":"Comment","name":"","datePublished":"2024-06-20T06:04:32.371Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Max S"},"datePublished":"2024-06-18T14:45:55.531Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I came in for an adjustment after accidentally rolling over on my frames. Sarah helped me with an adjustment immediately, and now they are like new. Thank you!","comment":{"@type":"Comment","name":"","datePublished":"2024-06-19T02:19:10.733Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Anthony Ippolito"},"datePublished":"2024-06-16T00:11:11.998Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Very disappointed store was closed when online it stated 8pm. They have a sign saying temporarily hours until 6pm. They should update this on their website so people don't waste there time going there","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Tracy Carlson"},"datePublished":"2024-06-14T16:21:02.616Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Diyo did an amazing job adjusting my glasses. Sara and Anita were over the top and helped me get out of my comfort zone and get something different! Love the staff at Lens crafters","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Tracy Millage-Caplinger"},"datePublished":"2024-06-09T17:45:12.878Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-06-10T02:31:29.053Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Shannon Griffet"},"datePublished":"2024-06-08T17:37:23.552Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Anita was so easy to work with. Look forward to my visits with her.","comment":{"@type":"Comment","name":"","datePublished":"2024-06-09T03:35:47.702Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Roger Greenup"},"datePublished":"2024-06-07T20:02:48.343Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Sarah at the Champaign Illinois store provided excellent service to me when I needed my glasses frames adjusted. She was very pleasant and provided prompt and efficient service. I highly recommend her if you’re in the Champaign area. Roger Greenup","comment":{"@type":"Comment","name":"","datePublished":"2024-06-08T04:50:30.757Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Stephanie Chumbley"},"datePublished":"2024-06-06T17:05:30.806Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Took my patient into get his new glasses, had to come back in with a new prescription with his glasses, they were absolutely amazing with getting everything changed for us in a quick and timely manner and were so helpful. The were able to get the 30 guarantee set in place for us and provided amazing service, thank you Sara and Anita for all that you did for us today! ☺️","comment":{"@type":"Comment","name":"","datePublished":"2024-06-07T02:48:33.828Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Shuijing Liu"},"datePublished":"2024-06-05T21:26:13.443Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Anita helped me today. She is very kind and helpful! Great service, will come again next time!","comment":{"@type":"Comment","name":"","datePublished":"2024-06-06T05:11:55.975Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Myles Roosevelt"},"datePublished":"2024-06-05T19:41:00.865Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Couldn’t ask for someone better than Anita to help with my glasses selection! She made the process super easy and created a great environment for my partner and I to walk into. Will definitely be back in the next week to buy a second pair from her!! Thank you, Anita! :)","comment":{"@type":"Comment","name":"","datePublished":"2024-06-06T04:16:47.289Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ali Golshani"},"datePublished":"2024-06-01T18:36:18.33Z","reviewRating":{"@type":"Rating","ratingValue":"4","bestRating":"5"},"reviewBody":"The services are great and quality of lenses are awesome too. It just appears to me that prices are higher than other stores. I haven’t verified that though.","comment":{"@type":"Comment","name":"","datePublished":"2024-06-02T04:59:24.616Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Donte Fizer"},"datePublished":"2024-05-31T19:46:30.071Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The guys at lens crafters helped me a lot and made sure I left satisfied","comment":{"@type":"Comment","name":"","datePublished":"2024-06-01T03:58:09.557Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Agnes Lo"},"datePublished":"2024-05-28T18:06:10.164Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I came in to get my nose pads fixed, and Anita was so kind the whole time, and of course fixed my glasses. 5+ stars!!!","comment":{"@type":"Comment","name":"","datePublished":"2024-05-29T03:23:18.091Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Brandon Stevens"},"datePublished":"2024-05-27T20:49:21.468Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-05-28T04:52:35.103Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Nacho TheBurntNacho"},"datePublished":"2024-05-26T18:26:34.521Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I’ve never been here before! I came in to get my nose pieces fixed for my glasses, I was greeted by Sarah, and she went straight to work to replace the pieces. Everything was quick and efficient :)","comment":{"@type":"Comment","name":"","datePublished":"2024-05-27T03:26:39.491Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Edwin Rodriguez"},"datePublished":"2024-05-21T21:53:24.138Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Came in to get the nose pads for my glasses replaced. Spoke with Anita, who let me know about the services they do on glasses and fixed the issues with my glasses very swiftly and kindly.","comment":{"@type":"Comment","name":"","datePublished":"2024-05-22T05:10:25.66Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Allison Wilkey"},"datePublished":"2024-05-21T19:19:05.447Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-05-22T03:56:20.593Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"naveen r"},"datePublished":"2024-05-19T18:32:47.966Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Friendly people and great collection of glasses!","comment":{"@type":"Comment","name":"","datePublished":"2024-05-20T03:05:27.975Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kiona Castro"},"datePublished":"2024-05-14T19:55:05.326Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The workers here are extremely helpful! I came in to inquire about repairing glasses, and they were able to help even though my glasses aren't from LensCrafters. Huge thank you to Dayo for his help :)","comment":{"@type":"Comment","name":"","datePublished":"2024-05-15T04:08:48.218Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Paula Connelly"},"datePublished":"2024-05-14T19:03:33.998Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-05-15T03:38:43.142Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Nan Ni"},"datePublished":"2024-05-13T20:08:19.29Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Anita is so kind, supportive, and responsible for my glasses adjustment! Lovely to meet her today. She is so amazing.","comment":{"@type":"Comment","name":"","datePublished":"2024-05-14T03:23:55.924Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Andrea Swihart-DeCoster"},"datePublished":"2024-05-12T19:53:50Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-05-13T03:19:02.937Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ammar Bhutta"},"datePublished":"2024-05-11T21:36:47.901Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Anita was an amazing representative for the store, she handled my problem with a smile and did a perfect job to fix my glasses in time before my trip. Life safer and an awesome human being","comment":{"@type":"Comment","name":"","datePublished":"2024-05-12T06:58:49.888Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Chelsey Tufino"},"datePublished":"2024-05-11T19:33:32.064Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Thank you to Anita, Sarah, and Dayo. These folk have been exceptional. They helped me get the frames that I’ve been looking for, even with my nitpicking. I appreciate it!","comment":{"@type":"Comment","name":"","datePublished":"2024-05-12T04:42:10.27Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Annie Banner"},"datePublished":"2024-05-08T00:19:51.01Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Sarah welcomed my daughter and me when we entered the store. She helped me pick out several pairs of glasses with various prices points. The process was smooth. The store is spacious and airy. I would definitely recommend Lenscrafters to other people.","comment":{"@type":"Comment","name":"","datePublished":"2024-05-09T00:18:56.67Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Mia Musick"},"datePublished":"2024-05-07T19:14:24.364Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Sarah worked with me and my mom. She was positive, fun, and relaxed. She did a great job helping my mom pick out the right frames & get the best deal possible. She is awesome!!!","comment":{"@type":"Comment","name":"","datePublished":"2024-05-08T03:27:42.453Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"John Paul"},"datePublished":"2024-05-07T02:46:37.063Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Thanks to Sarah at the Champaign LensCrafters for repairing my prescription sunglasses. She fixed them even though I hadn’t bought them from LC!! A lens had popped out of the damaged frame. Sarah warmed up the frame and snapped the lens back into place. Terrific job","comment":{"@type":"Comment","name":"","datePublished":"2024-05-08T00:52:36.84Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"shannon percoco"},"datePublished":"2024-05-05T18:00:48.724Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very helpful and patient!","comment":{"@type":"Comment","name":"","datePublished":"2024-05-06T02:21:41.995Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"James Yan"},"datePublished":"2024-05-04T17:20:31.653Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-05-05T02:28:31.857Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"cynthia munoz"},"datePublished":"2024-04-27T17:04:47.841Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Staff is awesome! Fixed my sons glasses when we were visiting from out of town and they were very pleasant","comment":{"@type":"Comment","name":"","datePublished":"2024-04-28T07:28:28.364Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Karen May"},"datePublished":"2024-04-24T23:27:25.859Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Anita was great! So helpful","comment":{"@type":"Comment","name":"","datePublished":"2024-04-25T07:10:45.188Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Preslee Stahl"},"datePublished":"2024-04-15T21:57:55.495Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-04-16T05:10:31.923Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Brandon Gaspar"},"datePublished":"2024-04-15T21:42:01.004Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Nan did a fantastic job at repairing my glasses l, would recommend.","comment":{"@type":"Comment","name":"","datePublished":"2024-04-16T05:04:19.481Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Mark Bauer"},"datePublished":"2024-04-15T21:39:15.21Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-04-16T05:02:47.934Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Joshua Lee"},"datePublished":"2024-04-15T18:37:06.214Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Went in to repair my glasses. Anita was super nice and helpful! She fixed my glasses and even made some adjustments to make sure they don’t break again. Highly recommend this place!","comment":{"@type":"Comment","name":"","datePublished":"2024-04-16T03:22:18.134Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Cole"},"datePublished":"2024-04-14T22:33:36.574Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"My glasses were a constant annoyance for a week. I came in to get an adjustment, Anita made sure I didn't leave until I was sure they were fitting just right.","comment":{"@type":"Comment","name":"","datePublished":"2024-04-15T06:03:02.415Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Martic Ztn"},"datePublished":"2024-04-14T20:32:05.3Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-04-15T05:10:01.346Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jada Powell"},"datePublished":"2024-04-14T20:25:26.701Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"They were extremely helpful and fast adjusting my glassware for me quickly and kindly!","comment":{"@type":"Comment","name":"","datePublished":"2024-04-15T05:08:25.666Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"SethCDs"},"datePublished":"2024-04-14T17:19:40.189Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"We didn’t buy my wife’s glasses here, but Sara and Anita were so kind in fixing a broken nosepiece.","comment":{"@type":"Comment","name":"","datePublished":"2024-04-15T02:55:56.209Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Candace St. Pierre"},"datePublished":"2024-04-14T16:41:01.243Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The ladies here at Lens Crafters got me in quickly and fixed my frames! They were so kind and understanding!! They fixed my glasses without a hassle. Highly recommend coming here for your glasses/sunglasses needs.","comment":{"@type":"Comment","name":"","datePublished":"2024-04-15T02:35:28.494Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jeff Sensiba"},"datePublished":"2024-04-13T19:39:32.099Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-04-14T05:02:47.782Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Shresht Kohli"},"datePublished":"2024-04-13T16:18:12.18Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Dayo and Sarah were super helpful, quickly helped fix my frames.","comment":{"@type":"Comment","name":"","datePublished":"2024-04-14T02:07:33.16Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Rusty Nicdao"},"datePublished":"2024-04-12T20:35:18.337Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Sarah's service is great. Thank you.","comment":{"@type":"Comment","name":"","datePublished":"2024-04-13T04:30:34.038Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Monica Miller"},"datePublished":"2024-04-10T02:15:08.665Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great and friendly service, went above and beyond to fix sunglasses (new nose pieces) that I didn’t even purchase there. Very helpful and would highly recommend!","comment":{"@type":"Comment","name":"","datePublished":"2024-04-11T00:44:18.08Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Sheng Cheng"},"datePublished":"2024-04-09T20:12:41.963Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I had a great experience in the store today trying to fit a new pair of glasses. Anita helped me to adjust the frame meticulously and patiently. Thank you, Anita!","comment":{"@type":"Comment","name":"","datePublished":"2024-04-10T04:02:07.589Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"柯崇元"},"datePublished":"2024-04-09T20:05:11.318Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Anita is great","comment":{"@type":"Comment","name":"","datePublished":"2024-04-10T03:51:17.728Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Young AR"},"datePublished":"2024-04-06T20:45:01.039Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"All the girls here are amazing. Great service and they got me fitting quickly. In and out, as quick as that. Definitely get your fancy and discounted frames here. Much love to you all","comment":{"@type":"Comment","name":"","datePublished":"2024-04-07T05:54:50.851Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"F Wozni"},"datePublished":"2024-04-06T19:08:26.608Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I've never been happier picking out glasses. Chiquilla, Anita, Sara & Candy were each fantastic. Each gave excellent suggestions including cost options. I can't wait to come back.","comment":{"@type":"Comment","name":"","datePublished":"2024-04-07T04:31:29.485Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"VP 215"},"datePublished":"2024-04-05T23:19:23.598Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Brought my prescription here and the team was helpful with me finding the perfect frames","comment":{"@type":"Comment","name":"","datePublished":"2024-04-06T06:37:21.249Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Czrana Baker"},"datePublished":"2024-04-05T22:29:36.43Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Candy and Sarah were awesome! They helped me with fixing my glasses. They were too loose and they changed the screw’s which were difficult. I appreciated their patience and teamwork to fix my problem! 😊","comment":{"@type":"Comment","name":"","datePublished":"2024-04-06T06:10:50.525Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"ding tina"},"datePublished":"2024-03-30T21:43:08.147Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Anita was really helpful and nice. The service is absolutely amazing!","comment":{"@type":"Comment","name":"","datePublished":"2024-03-31T09:56:03.756Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Terri Bailey"},"datePublished":"2024-03-30T01:09:18.8Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"About 2 years ago I reluctantly chose Lense Crafters just because they were in the mall I worked. Everyone was nice, but really pushy about the frames, lenseupgrades, insurance etc\n. Ichose a child's frame by accident, but was told it was a good fit. I've never paid $400+ for glasses in my life. I bought the cleaner and towels for cleaning. I went back twice to have them adjusted because they hurt and gave me headaches. I also noticed right away, the numbers on my lenses were very visible. The lenses got very cloudy all the time and I actually saw better without them. Went back to complain about that and was told, well you should've got the better lenses and Lense protection. I didn't want to pay $600. Very unhappy .","comment":{"@type":"Comment","name":"","datePublished":"2024-03-30T10:21:58.951Z","text":"Thank you for your review. We are sorry to hear that your experience at LensCrafters did not meet your expectations. We strive to provide the best customer service in the industry. Please go to http://ms.spr.ly/6262ca3Pj so we can work to correct this issue for you."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Nuzaira Rafiq"},"datePublished":"2024-03-17T20:55:02.973Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Amazing service !","comment":{"@type":"Comment","name":"","datePublished":"2024-03-18T10:18:34.475Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"adriana gonzalez"},"datePublished":"2024-03-13T21:16:28.543Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The fixed my glasses for free in a few minutes ! With a very good costumer service ! Now I know where to buy my new glasses next time.","comment":{"@type":"Comment","name":"","datePublished":"2024-03-14T02:32:07.319Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Candy Kloet"},"datePublished":"2024-03-13T18:35:58.252Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-03-14T00:59:18.461Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Suthisa Piyapaka"},"datePublished":"2024-03-10T20:51:13.714Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Sarah take care of me very good, excellent service!","comment":{"@type":"Comment","name":"","datePublished":"2024-03-11T07:46:36.429Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kurt Djordjevic"},"datePublished":"2024-03-09T17:28:34.917Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I went to LensCrafters to have my eyeglasses repaired. Shiquila fixed them on the spot and didn't charge me even though I didn't purchase my glasses at LensCrafters. I used to Gailey, but since they have permantly closed I will be switching to LensCrafters after my experience there. Also, the hours are very convenient.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Megan"},"datePublished":"2024-03-08T00:19:32.097Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Adding: Just picked up my glasses. They are beautiful, Lens Crafters are the only ones in town who had the frames I wanted. Dayo and Anita helped me adjust them to a perfect fit. Thank you!\n\nGot glasses and contacts. Consultant was courteous and knowledgeable. Helped me figure out insurance to get the best price. Waited patiently while I picked out frames. This is the 3rd eye clinic I have tried and finally I have one that I will return to. Highly recommend.","comment":{"@type":"Comment","name":"","datePublished":"2024-03-08T07:46:53.644Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Yona"},"datePublished":"2024-02-23T22:38:32.468Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Elizabeth did an amazing job","comment":{"@type":"Comment","name":"","datePublished":"2024-02-24T02:49:27.048Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Merav Argov"},"datePublished":"2024-02-23T22:38:06.626Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Elizabeth","comment":{"@type":"Comment","name":"","datePublished":"2024-03-05T19:36:28.253Z","text":"Thanks for your review! We look forward to seeing you again! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"pam hagle"},"datePublished":"2024-02-20T20:03:43.048Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Thank you Chiquilla!!! Awesome team.","comment":{"@type":"Comment","name":"","datePublished":"2024-02-21T03:46:24.898Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kathleen Everingham"},"datePublished":"2024-02-11T17:59:41.077Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I filled my prescription for bifocals at LensCrafters. I was very pleased with the service I received from the sales woman and a manager, who both helped me choose my frames and decide on type of lenses. They were friendly, courteous, knowledgeable and professional.","comment":{"@type":"Comment","name":"","datePublished":"2024-02-12T05:55:13.697Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Chang Li"},"datePublished":"2024-02-10T22:10:27.93Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Elizabeth provides wonderful help on repairing my glass frame and being really nice","comment":{"@type":"Comment","name":"","datePublished":"2024-02-11T03:35:23.228Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"David Louie"},"datePublished":"2024-02-09T20:26:38.849Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Been there several times, always friendly and able to assist me- would recommend to anyone who needs eyecare","comment":{"@type":"Comment","name":"","datePublished":"2024-02-10T04:40:12.498Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"freelance dog"},"datePublished":"2024-02-08T22:29:45.827Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Elizabeth was so incredibly helpful!! my lenses didn’t wanna fit right at first, but she and Dayo were diligent and determined in making sure they lined up with my eyes _just_ right. such an excellent service","comment":{"@type":"Comment","name":"","datePublished":"2024-02-09T03:34:56.211Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"James OH"},"datePublished":"2024-02-07T16:15:38.17Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I just walked in to see if my broken glasses can be fixed here, and the technician helped me so nicely. Also provided me clear information regarding contact lens purchase, so I am going to visit here for my next contacts and glasses","comment":{"@type":"Comment","name":"","datePublished":"2024-02-08T13:58:30.133Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Julie Snyder"},"datePublished":"2024-02-06T18:42:12.318Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Large selection and extremely friendly and helpful staff. Great experience and would recommend!!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Vishal Patel"},"datePublished":"2024-02-04T18:48:31.567Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Niya and Sara were great in helping me fix my prescription eyewear. Thank you.","comment":{"@type":"Comment","name":"","datePublished":"2024-02-05T05:42:21.029Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Chris Hollern"},"datePublished":"2024-02-01T17:05:47.232Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Looking to upgrade frames and sunglasses. Very helpful staff and knowledgeable about the products. Used to be an all about eyes customer but I’ll be coming to LensCrafters in Champaign from now on. Thanks for the help!!!","comment":{"@type":"Comment","name":"","datePublished":"2024-02-02T06:41:16.162Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Justin Huff"},"datePublished":"2024-01-19T02:03:03.464Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Had a great time at LensCrafters! Liz, Candy, and Nan were awesome—super helpful, patient, and friendly. Excited about the lenses they helped me choose. They've got a ton of frame and lens options. Totally recommend!","comment":{"@type":"Comment","name":"","datePublished":"2024-01-20T09:58:06.584Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kenzie Westwater"},"datePublished":"2024-01-10T20:32:39.192Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Thank you the glasses fit really good they have really great customer service here there really nice please come here","comment":{"@type":"Comment","name":"","datePublished":"2024-01-11T03:58:32.537Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Antonio Hamilton"},"datePublished":"2023-12-23T11:40:45.717Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great place to come and get new glasses if you need some! The staff is beyond excellent and super helpful. The selection is great. They help me pick out the glasses that best fit me. Definitely will be returning when it's time to get my new pair!","comment":{"@type":"Comment","name":"","datePublished":"2023-12-24T10:56:24.278Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Fred Dabbelt"},"datePublished":"2023-12-19T02:55:02.27Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"I had the worst eye exam and taken advantage of my eye insurance.\nAnd was sent home with two different colors of contact lenses.","comment":{"@type":"Comment","name":"","datePublished":"2023-12-19T20:40:31.976Z","text":"Thank you for your review. We are sorry to hear your experience at LensCrafters did not meet your expectations. We strive to train our associates to be the best in the marketplace. Please go to http://ms.spr.ly/6260iwHp8 so we can follow up and redirect your concern to appropriate person. "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Britny Davis"},"datePublished":"2023-12-17T22:14:22.818Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Today is a Sunday. I was visiting from Chicago & my contact lenses were misplaced while at a family members house. I was able to get an appointment within 2 hours. The staff was very friendly & eager to help me. The optometrist gave lots of advice & suggestion's. Saved my life!","comment":{"@type":"Comment","name":"","datePublished":"2023-12-18T02:55:58.368Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Rachael McKinney"},"datePublished":"2023-12-16T22:29:15.492Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great staff and extremely helpful!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Isabel Tandoyog"},"datePublished":"2023-12-08T12:35:34.082Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I love my experience at LensCrafter they offer a variety of glasses to chose from and that they cater to my needs right away. They are friendly and the ambiance of the place is great.","comment":{"@type":"Comment","name":"","datePublished":"2023-12-09T08:13:35.831Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Mary Owens"},"datePublished":"2023-12-02T23:13:21.08Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Sara was awesome, so helpful and knowledgeable! Really sweet girl!","comment":{"@type":"Comment","name":"","datePublished":"2023-12-14T18:45:09.415Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Michael Yates"},"datePublished":"2023-11-26T17:59:46.264Z","reviewRating":{"@type":"Rating","ratingValue":"4","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Bernard Gordon"},"datePublished":"2023-11-23T14:58:42.757Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Sales lady was super and very knowledgeable.","comment":{"@type":"Comment","name":"","datePublished":"2023-11-24T04:33:45.162Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Carl Hoyer"},"datePublished":"2023-11-21T02:26:27.558Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Matt realigned my scrunched glasses with masterful & patient expertise that restored the pair to full usability!!! This LC branch store makes the LC brand real and worth the visit...","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"jack bee"},"datePublished":"2023-11-21T01:46:12.239Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Doctor is excellent. Knowledgeable, very experienced, truthful and helpful.\nMuch better than my last 30\nYears of eye exams.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Meleka Thomas"},"datePublished":"2023-11-16T00:23:31.546Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Brandon Brzostek"},"datePublished":"2023-11-10T20:43:13.102Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"repaired my glasses quick","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Derek Fitzpatrick"},"datePublished":"2023-11-05T18:00:48.639Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Had a problem with our care credit card.the employee and the manager worked diligently to figure out the problem.took almost 2 hours out of there day to make sure we were takin care of absolute amazing customer service.we will be back for all our eye care.","comment":{"@type":"Comment","name":"","datePublished":"2023-11-06T08:37:22.885Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Brian Carlson"},"datePublished":"2023-10-31T00:49:42.184Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Employees did a great job.","comment":{"@type":"Comment","name":"","datePublished":"2023-11-01T05:31:35.135Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Arghya Srivastav"},"datePublished":"2023-10-30T23:01:19.721Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great store with super helpful staff. They had my glasses repaired in no time!","comment":{"@type":"Comment","name":"","datePublished":"2023-10-31T00:35:01.211Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Casey Tabin"},"datePublished":"2023-10-30T21:45:47.52Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Elizabeth was great! very professional","comment":{"@type":"Comment","name":"","datePublished":"2023-10-31T01:32:58.082Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Marty Saligan"},"datePublished":"2023-10-30T20:46:39.663Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Daniel Lin"},"datePublished":"2023-10-30T16:17:18.222Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2023-10-30T19:33:28.23Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Supawit Chockchowwat"},"datePublished":"2023-10-26T21:50:42.912Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Kim was super helpful teaching me to put in contact lenses! She was very patient and encouraging despite my countless attempts.","comment":{"@type":"Comment","name":"","datePublished":"2023-10-27T14:51:35.475Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Eric Hiatt"},"datePublished":"2023-10-26T19:53:35.778Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Elizabeth was great to work with. See helped me pick out the perfect glasses and made sure they were adjusted properly when they came in.","comment":{"@type":"Comment","name":"","datePublished":"2023-10-27T16:07:44.921Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Mark McCain"},"datePublished":"2023-10-26T17:50:37.652Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I had a quick and excellent eye exam! The staffing was efficient and friendly. The eye doctor was also great! I felt like I really picked a nice place for glasses/contacts","comment":{"@type":"Comment","name":"","datePublished":"2023-10-27T17:21:47.091Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Thomas Scott"},"datePublished":"2023-10-24T21:16:30.995Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Excellent experience, Kim was friendly, professional and efficient.","comment":{"@type":"Comment","name":"","datePublished":"2023-10-25T01:54:06.565Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Carolyn Rasch"},"datePublished":"2023-10-24T19:38:33.908Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"It was great! Kim was so helpful! She set us right up. She was kind and personable and very helpful and got us exactly what we needed. We had just went to another place and they were not kind and not helpful and we came here instead.","comment":{"@type":"Comment","name":"","datePublished":"2023-10-25T02:55:09.176Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Michele Fassett"},"datePublished":"2023-10-24T17:31:30.475Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Pat Devaney"},"datePublished":"2023-10-23T21:21:13.524Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Thanks Kim","comment":{"@type":"Comment","name":"","datePublished":"2023-10-24T19:10:32.911Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Rachelle Hubble"},"datePublished":"2023-10-23T19:57:01.025Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2023-12-12T21:33:07.682Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Gabriel Ibarra"},"datePublished":"2023-10-23T15:40:54.653Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Had to come in twice for some extra tests but everyone made the experience so easy! Lots of smiles and warm welcomes. Can’t recommend more. Dr is also super nice and straightforward. 5/5","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"jananiruthya karunakaran"},"datePublished":"2023-10-22T18:11:50.515Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very friendly, and helpful staff. Making and rescheduling appointments is super fast and easy. Amazing collection of glasses too!","comment":{"@type":"Comment","name":"","datePublished":"2023-10-23T09:49:12.417Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Austin Sherman"},"datePublished":"2023-10-21T21:01:16.819Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Tried to get an eye exam here but they fumbled with trying to get my insurance. They seemed impatient and unwilling to try and find out whether my insurance covered it or not. (I checked my insurance website before coming and it said it’d be covered here.) They seemed very curt and unwilling to serve me. They said they were closing soon….if you count 1 hr 15 min in the future soon. Terrible customer service. Doubt I’ll ever be back any time soon","comment":{"@type":"Comment","name":"","datePublished":"2023-10-23T21:18:14.294Z","text":"Thank you for your review. We are sorry to hear your experience at LensCrafters did not meet your expectations. We strive to train our associates to be the best in the marketplace. Please go to http://ms.spr.ly/62649LDrg so we can follow up and redirect your concern to appropriate person. "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"D.J. Thomas"},"datePublished":"2023-10-16T21:36:16.435Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2023-12-07T18:51:49.963Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"preetha manjunath"},"datePublished":"2023-10-15T18:35:56.003Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I was helped by Elizabeth who was very personable and helped me fix my glasses!!","comment":{"@type":"Comment","name":"","datePublished":"2023-12-07T21:18:42.767Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Leisa Ragona"},"datePublished":"2023-10-14T22:45:37.663Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Nan went out of her way to help me Thank you So professional and caring","comment":{"@type":"Comment","name":"","datePublished":"2023-11-30T18:32:06.124Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"christopher jackson"},"datePublished":"2023-10-13T12:08:58.175Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"good staff of people, very accommodating","comment":{"@type":"Comment","name":"","datePublished":"2023-10-14T08:11:19.366Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Maureen Hanf"},"datePublished":"2023-10-12T19:20:06.505Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Awesome experience! Excellent dr, terrific staff! Super quick and thorough! Highly recommended!!! 🤩🤩🤩","comment":{"@type":"Comment","name":"","datePublished":"2023-10-13T03:04:15.74Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"LYDIA DEL RÍO"},"datePublished":"2023-10-08T21:53:18.439Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Keenan Portis"},"datePublished":"2023-10-07T18:13:09.682Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Matt did great.","comment":{"@type":"Comment","name":"","datePublished":"2023-10-08T05:00:53.084Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Mark White"},"datePublished":"2023-10-07T17:57:00.507Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"V Spry"},"datePublished":"2023-10-07T17:42:16.888Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Liz was exceptional. Very spot on to my needs and offered education to a new eye glass wearer. I felt very comfortable and appreciated the detailed assistance","comment":{"@type":"Comment","name":"","datePublished":"2023-10-08T05:51:30.194Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Dayanna Allen"},"datePublished":"2023-10-04T19:30:30.995Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Kim is very nice and helpful! great lady great place <33.","comment":{"@type":"Comment","name":"","datePublished":"2023-10-05T04:20:39.734Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"jarrabah1"},"datePublished":"2023-10-03T16:50:12.316Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very kind staff.","comment":{"@type":"Comment","name":"","datePublished":"2023-10-04T06:26:26.142Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Angelica Townsend"},"datePublished":"2023-10-03T04:38:53.024Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Awesome customer service! For the first time in my life, my prescription eye glasses were stolen! The Asst. Manager, Elizabeth & Store Manager Nan did everything possible to assist me in reordering the same glasses. Estimated delivery was exactly 2 weeks from the day I ordered them, and they were on point! Never been so happy to get new glasses! Thanks for all your help ladies!","comment":{"@type":"Comment","name":"","datePublished":"2023-10-04T16:15:08.166Z","text":"*Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Melissa Jankauski"},"datePublished":"2023-10-02T19:17:37.153Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Kim was wonderful!!!!!! She was very patient, kind and addressed all of my questions. Definitely recommend working with her :)","comment":{"@type":"Comment","name":"","datePublished":"2023-10-03T05:18:06.218Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Isaac Zich"},"datePublished":"2023-09-27T13:44:22.719Z","reviewRating":{"@type":"Rating","ratingValue":"3","bestRating":"5"},"reviewBody":"Staff was friendly but I felt they were a bit dismissive of my concerns. Got my glasses and the outer edges have an absolutely horrid distortion my previous lenses did not have and they cost more than twice as much. To make matters worse there is already a gouge in one lens after I paid extra for scratch resistant lenses. My previous pair went nearly 15 years with NO damage.\nGoing back today to see what they have to say.","comment":{"@type":"Comment","name":"","datePublished":"2023-09-30T01:07:02.613Z","text":"Thank you for your review. We are sorry to hear your experience at LensCrafters did not meet your expectations. We strive to train our associates to be the best in the marketplace. Please go to http://ms.spr.ly/62619mIgl so we can follow up and redirect your concern to appropriate person. "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Daniel Campbell"},"datePublished":"2023-09-26T18:22:03.63Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great experience!! I got my frames here a year ago and recently broke them. Nan told me there was another pair in stock and installed my lenses within 30 minutes and had me on my way!!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"binxin Fu"},"datePublished":"2023-09-26T15:53:35.36Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Nice experience and Elizabeth is very patience to help me","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Annelise Ortega"},"datePublished":"2023-09-22T18:47:59.835Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I had an excellent experience. Everyone was professional and friendly.","comment":{"@type":"Comment","name":"","datePublished":"2023-09-22T22:31:05.908Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Don Licocci"},"datePublished":"2023-09-20T15:21:46.544Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Excellent, knowledgeable, professional and friendly service.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Corey Robinson"},"datePublished":"2023-09-19T19:31:27.341Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Everything was Good Kim helped me so well and was very professional, but Nan the store manager was very rude and as I was waiting on my glasses to be done in the lab she took away my glasses that where damaged before the new pair was finished in the lab, and I couldn’t see for over 30 minutes in which I was very depressed to where I couldn’t function. I have never experienced this from a lens crafters denying me to see. Usually Lens Crafters let me have my glasses until new pair is completed. I didn’t feel welcomed until Miss Kim Came out to help me! ;(","comment":{"@type":"Comment","name":"","datePublished":"2023-09-21T01:34:49.108Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Shakirah Muhammad"},"datePublished":"2023-09-18T15:55:56.883Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"My visit with Liz was amazing!","comment":{"@type":"Comment","name":"","datePublished":"2023-09-21T19:03:51.925Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"James Wen-xuan Lu"},"datePublished":"2023-09-18T15:14:49.045Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2023-09-21T19:12:41.586Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Zoe Wang"},"datePublished":"2023-09-17T16:45:14.934Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Nobody told us ahead of time that we should arrive 15mins earlier than appointment time, they just led us leave because of we didn’t make it 15 earlier. Not even one apology. Like this eye exam is that good","comment":{"@type":"Comment","name":"","datePublished":"2023-09-26T23:41:14.993Z","text":"Thank you for your review. We are sorry to hear your experience at LensCrafters did not meet your expectations. We strive to train our associates to be the best in the marketplace. Please go to http://ms.spr.ly/62649lH1s so we can follow up and redirect your concern to appropriate person. "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"omiuu lee"},"datePublished":"2023-09-16T17:42:49.365Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2023-09-20T00:55:58.118Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Charlie"},"datePublished":"2023-09-16T12:09:44.811Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2023-09-20T02:48:53.42Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Carlea Chupp"},"datePublished":"2023-09-15T22:00:47.004Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Elizabeth was very helpful and quick to help.","comment":{"@type":"Comment","name":"","datePublished":"2023-09-15T23:59:12.293Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Harrison Brown"},"datePublished":"2023-09-15T21:41:07.7Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2023-09-16T00:09:40.239Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"marissa curry"},"datePublished":"2023-09-15T21:10:51.504Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2023-09-16T00:17:17.672Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"HallowVortex"},"datePublished":"2023-09-15T20:29:12.815Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Elizabeth was incredibly helpful, she was very proactive in finding me 2 pairs of glasses that fit well and looked good. I appreciate her speedy service and dedication to the customer!","comment":{"@type":"Comment","name":"","datePublished":"2023-09-15T21:15:48.805Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jak Valentine"},"datePublished":"2023-09-12T23:13:11.461Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"If you have a strong prescription that they dont keep in stock on site, strongly recommend avoiding this store. Nearly $500 for a product i've yet to receive in nearly a month.\n\nCame into the store 11Aug, already had my prescription. sales tech offered great insight into frame/lens options, protection options, as well as the possibility of shipping them to a different lenscrafters location if they werent ready until after i moved.\nReceived notification 18Aug that my glasses were ready to be picked up, but was already in the process of moving. called the store 22Aug to confirm arrival of order and arrange shipping to alternate location, tech on phone confirmed all of the information i had given and assured me they would be shipped out and the receiving location would contact me when they were ready for pickup.\nNo word from either office. Called Champaign location 07 Sep, confirmed that my glasses were still waiting to be shipped, no forward progress in the two weeks since I made initial contact. Reconfirmed shipping information the tech read back to me and was assured that they would arrive within a week.\nCalled Champaign location 12 Sep to make sure that theyd been shipped and they had not. The tech on the phone asked where it was i would like them sent, leading me to assume they lost the shipping address i'd given.","comment":{"@type":"Comment","name":"","datePublished":"2023-09-13T18:48:15.155Z","text":"Thank you for your review. We are sorry to hear your experience at LensCrafters did not meet your expectations. We strive to meet all of our customer needs. Please go to http://ms.spr.ly/62689eXNI to follow up so we can redirect your concern to the appropriate person."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Lindsey Wurl"},"datePublished":"2023-09-12T22:04:59.947Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Kim was fantastic at helping me through safety glasses insurance stuff and made sure everything came out right.","comment":{"@type":"Comment","name":"","datePublished":"2023-09-13T19:09:51.077Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Keith Bogan's Burner"},"datePublished":"2023-09-09T19:08:45.145Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Friendly staff","comment":{"@type":"Comment","name":"","datePublished":"2023-09-11T20:08:19.656Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Madison Wilson"},"datePublished":"2023-09-09T18:32:11.33Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Elizabeth was the best!!","comment":{"@type":"Comment","name":"","datePublished":"2023-09-11T20:38:52.77Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Stephanie Haas"},"datePublished":"2023-09-09T17:30:58.393Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2023-09-11T21:17:29.7Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Megan Mahoney"},"datePublished":"2023-09-09T17:07:55.031Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Speedy and friendly service","comment":{"@type":"Comment","name":"","datePublished":"2023-09-11T21:29:34.679Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"gabe steele"},"datePublished":"2023-09-07T17:30:14.902Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"very quick and kind","comment":{"@type":"Comment","name":"","datePublished":"2023-09-08T17:02:29.949Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kate Meyer"},"datePublished":"2023-09-05T22:46:11.66Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"The doctor was Incredible rude and unprofessional","comment":{"@type":"Comment","name":"","datePublished":"2023-09-06T17:04:41.777Z","text":"Thank you for your review. We are sorry to hear your experience at LensCrafters did not meet your expectations. We strive to meet all of our customer needs. Please go to http://ms.spr.ly/62619ZMWJ to follow up so we can redirect your concern to the appropriate person. "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Chad Miller"},"datePublished":"2023-09-03T22:20:25.352Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Had scheduled an eye exam weeks prior. I live out of town. They called Friday to confirm Sunday appointment at noon. I show up at 11:59 they said I can not be seen because I was late. Said I needed to arrive 15 prior to scheduled time. Told me to reschedule! I just drove 2 hours for this appointment! The lady was rude and played on her phone instead of helping customers. They act like you inconvenience them by wanting to buy glasses from them. They are only employed here because people like me need glasses!","comment":{"@type":"Comment","name":"","datePublished":"2023-09-05T18:17:48.794Z","text":"Thank you for your review. We are sorry to hear your experience at LensCrafters did not meet your expectations. We strive to meet all of our customer needs. Please go to http://ms.spr.ly/62619koGh to follow up so we can redirect your concern to the appropriate person. "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Fred Dundore"},"datePublished":"2023-09-03T22:05:18.626Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Kim did a really nice job with my wife. She carefully explained everything and gave her good advice.","comment":{"@type":"Comment","name":"","datePublished":"2023-09-05T18:23:17.316Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Andy Baylor"},"datePublished":"2023-08-31T20:25:49.146Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Our EyeCare advisor Dayo was knowledgeable and professional! Five stars","comment":{"@type":"Comment","name":"","datePublished":"2023-08-31T22:50:04.189Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Fahad Alsaab"},"datePublished":"2023-08-26T19:42:16.341Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Mat is the goat","comment":{"@type":"Comment","name":"","datePublished":"2023-08-29T19:49:07.377Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!\n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Tina Neal"},"datePublished":"2023-08-18T15:54:50.524Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"We had a good young lady help us out picking the the right frames. Kimberly was very helpful explaining everything and very kind . Everyone in the place were very kind and helpful. We had a good experience.","comment":{"@type":"Comment","name":"","datePublished":"2023-08-18T21:28:40Z","text":"Thanks for your review! We are happy to hear our team was welcoming to you during your visit, making this a great experience for you. We look forward to your next visit!\n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Alianna"},"datePublished":"2023-08-14T16:07:24.669Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Kim was the sweetest! Helped me work on putting contacts on and had a lot of hacks. She even gave me a recommendation on frames and I chose them. She’s very in tune with the different frames and great at her job. The doctor helped me with a lot as well, his advise was solid!","comment":{"@type":"Comment","name":"","datePublished":"2023-08-16T18:01:58Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Leigha T"},"datePublished":"2023-08-11T15:29:49.81Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Kim is so cool!! Love her. Slayyyyyy","comment":{"@type":"Comment","name":"","datePublished":"2023-08-11T16:41:34Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Paul Ward"},"datePublished":"2023-08-07T22:12:47.098Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"They cancelled my appointment 3 times for 2 weeks. Could go blind before seeing the optometrist!!","comment":{"@type":"Comment","name":"","datePublished":"2023-08-08T15:27:18Z","text":"Thank you for your review. We are sorry to hear your experience at LensCrafters did not meet your expectations. We strive to meet all of our customer needs. Please go to http://ms.spr.ly/62699yJSv to follow up so we can redirect your concern to the appropriate person.\n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Tamara Mucher"},"datePublished":"2023-07-24T23:34:27.314Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"It took me forever to decide on frames and Kimberly was so patient with me.","comment":{"@type":"Comment","name":"","datePublished":"2023-07-25T13:38:06Z","text":" Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again\n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Paula Kaufman"},"datePublished":"2023-07-23T19:01:20.205Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Kim was awesome. She spent a lot of time helping me to choose frames and to find the best price.","comment":{"@type":"Comment","name":"","datePublished":"2023-07-24T19:23:50Z","text":" Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again\n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Roberta Farison"},"datePublished":"2023-07-22T21:37:15.392Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Kim was fantastic!!! She is a keeper!","comment":{"@type":"Comment","name":"","datePublished":"2023-07-24T15:40:10Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!\n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"S Szetho"},"datePublished":"2023-07-22T18:06:15.824Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Appreciate Matt's help! He was very detailed oriented and explained all options clearly! That helped me greatly in choosing the lens for my glasses.","comment":{"@type":"Comment","name":"","datePublished":"2023-07-24T18:02:18Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Layne Carter"},"datePublished":"2023-07-20T21:55:46.548Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Thanks to Kim for taking care of me. Eye exam was super quick. Professional service all around 👍","comment":{"@type":"Comment","name":"","datePublished":"2023-07-21T02:48:06Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Sun Alt"},"datePublished":"2023-07-19T18:54:48.151Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Kim was really nice, she saved my favorite pair of glasses!💗","comment":{"@type":"Comment","name":"","datePublished":"2023-07-19T20:29:22Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ron"},"datePublished":"2023-07-19T18:21:42.062Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Kim was really helpful and knowledgeable.\nExcellent communication skills!","comment":{"@type":"Comment","name":"","datePublished":"2023-07-19T22:25:09Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"keysha dewey"},"datePublished":"2023-07-18T18:31:34.83Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Everything was done in a timely manner, everyone was very friendly and helpful. Kim was very good and friendly she helped me choose my frames that looked great on my face!","comment":{"@type":"Comment","name":"","datePublished":"2023-07-19T20:30:09Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Byran Dewey"},"datePublished":"2023-07-17T19:11:12.595Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Kim was amazing she helped me understand my insurance and what it covered and helped me get the perfect glasses. She is wonderful to work with.","comment":{"@type":"Comment","name":"","datePublished":"2023-07-20T21:41:27Z","text":"Thank you for your feedback! We are happy to hear about your positive experience and look forward to serving you! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Robert Peterson"},"datePublished":"2023-07-15T02:53:52.913Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Kim did a great job explaining all the details and helping me through each step of the process as I got my first pair of glasses. Thank you, Kim.","comment":{"@type":"Comment","name":"","datePublished":"2023-07-15T03:24:42Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jose Mercado"},"datePublished":"2023-07-09T23:00:48.471Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Best place to get any type of glasses. You’ll be in and out in a jiffy and David the eye advisor is one of the best workers there and will help you out tremendously. Honestly forget Americas best, lens crafters is the spot to be!","comment":{"@type":"Comment","name":"","datePublished":"2023-07-10T22:10:24Z","text":"Thank you for your feedback! We are happy to hear about your positive experience and look forward to serving you! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Julie Saunders"},"datePublished":"2023-07-09T09:13:28.016Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Low pressure. Honest feedback on fit and look. Great assistant helping me (Kim)","comment":{"@type":"Comment","name":"","datePublished":"2023-07-20T15:28:41Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"罗杰9444"},"datePublished":"2023-07-06T17:04:50.275Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Kim is very kind and friendly. She help me adjust my eyeglass, and help me with contact lens prescription","comment":{"@type":"Comment","name":"","datePublished":"2023-07-06T20:01:53Z","text":"Thank you for your feedback! We are happy to hear about your positive experience and look forward to serving you! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"D Pepper"},"datePublished":"2023-07-04T20:56:55.76Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Kimberly helped me so much! I have a very hard astigmatism and she got my glasses adjusted perfectly. I’m so appreciative 💜","comment":{"@type":"Comment","name":"","datePublished":"2023-07-19T20:29:12Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"William Butler"},"datePublished":"2023-07-04T12:29:37.918Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Xiyu Wang"},"datePublished":"2023-07-03T18:31:55.214Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very helpful!","comment":{"@type":"Comment","name":"","datePublished":"2023-07-20T02:56:28Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Dana White"},"datePublished":"2023-07-03T17:23:16.547Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Kim did an awesome job she was very very professional","comment":{"@type":"Comment","name":"","datePublished":"2023-07-20T03:00:33Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Pamela Tate"},"datePublished":"2023-06-30T15:51:54.604Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Kimberly was very helpful and knowledgeable!!","comment":{"@type":"Comment","name":"","datePublished":"2023-07-13T19:48:26Z","text":"Thank you for your review! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Michael McKee"},"datePublished":"2023-06-26T20:04:42.221Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2023-06-27T02:48:51Z","text":"Thank you for your feedback! We are happy to hear about your positive experience and look forward to serving you! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Micaela Kauffman"},"datePublished":"2023-06-24T15:25:37.194Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Kim is AMAZING and was so helpful when we came in. She went above and beyond for us","comment":{"@type":"Comment","name":"","datePublished":"2023-07-14T03:00:22Z","text":"Thank you for your feedback! We are happy to hear about your positive experience and look forward to serving you! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ronald Chum"},"datePublished":"2023-06-22T21:05:05.967Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Kim 10/10. Thank you for the fantastic experience.","comment":{"@type":"Comment","name":"","datePublished":"2023-07-14T14:42:24Z","text":"Thank you for your review! We are happy to hear that all of your questions were answered. We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Lisa Sheppard"},"datePublished":"2023-06-21T14:32:11.348Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great service and very helpful!","comment":{"@type":"Comment","name":"","datePublished":"2023-06-21T23:22:13Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! \n\n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Larry Krueger"},"datePublished":"2023-06-21T11:24:18.253Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2023-06-21T20:49:20Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"S04 04"},"datePublished":"2023-06-20T04:49:00.038Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I was there earlier today looking for photophobic sunglasses, specifically the one from TheraSpecs. I didn't find that particular brand but got impressed by staff's gesture and even got recommendations about where I could possibly get that specific brand sunglasses. Wish they have that photophobic type but just adding this comment acknowledging their kind attitude towards a customer needing help.","comment":{"@type":"Comment","name":"","datePublished":"2023-06-20T19:57:03Z","text":"Thank you for your feedback! We are happy to hear about your positive experience and look forward to serving you! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Becky Millikan"},"datePublished":"2023-06-19T17:51:41.216Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Kim was very helpful, knowledgeable, and pleasant!","comment":{"@type":"Comment","name":"","datePublished":"2023-06-23T14:44:59Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kevin Wyncoop"},"datePublished":"2023-06-16T20:50:16.786Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2023-07-12T21:14:47Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ryan Mikeworth"},"datePublished":"2023-06-16T17:04:23.011Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Kim was soooo nice and friendly!! A great help too. Very happy with my experience","comment":{"@type":"Comment","name":"","datePublished":"2023-06-16T20:54:19Z","text":"Thank you for your feedback! We are happy to hear about your positive experience and look forward to serving you! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Eric Beetz"},"datePublished":"2023-06-11T17:30:06.187Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Store was bright and clean. Staff was friendly and knowledgeable. David assisted me and was extremely helpful and made the experience a very painless one! Very pleased!","comment":{"@type":"Comment","name":"","datePublished":"2023-06-16T19:37:36Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kyle Mabry"},"datePublished":"2023-06-11T16:15:55.435Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2023-06-16T20:19:15Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Clara Videncia"},"datePublished":"2023-06-05T23:23:42.659Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Cheap quality at expensive prices. Defective glasses. Do not recommend.\nI had glasses my entire life and always replaced them after years because I got bored of them. I bought a pair of glasses with them and just one of the lenses had the coating coming off. This never happened to any of my previous glasses in decades of having glasses. I even use their brand glass cleaner!\n\nI went to the store and I was told it was “normal” and I can pay for a new pair of lenses. I politely declined. I will never buy again here and I will make sure my friends know too.","comment":{"@type":"Comment","name":"","datePublished":"2023-06-06T03:13:56Z","text":"Hi there, thank you for your review. We are sorry to hear about your experience. Please go to http://ms.spr.ly/6260g9aSa to follow up so we can work to correct this issue. "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Cody Trotter"},"datePublished":"2023-06-05T18:22:18.501Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2023-07-12T20:23:11Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Melih Baştopçu"},"datePublished":"2023-06-03T20:58:51.857Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2023-07-11T19:54:11Z","text":"Thank you for your review. We are sorry to hear your experience at LensCrafters did not meet your expectations. We strive to meet all of our customer needs. Please go to http://ms.spr.ly/6264g0R9i to follow up so we can redirect your concern to the appropriate person.\n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jon Youakim"},"datePublished":"2023-06-01T23:43:25.51Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Excellent and kind service by the employees at the store. Both were great, didn’t pressure buying the glasses and were helpful in determine the best fit for me.","comment":{"@type":"Comment","name":"","datePublished":"2023-06-13T15:48:39Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"A. Kramer"},"datePublished":"2023-05-28T23:19:49.288Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Came with a prescription to get glasses for our child. Fast, professional, and friendly service! Lots of frames to choose from and cheap. Worked seamlessly with our insurance.","comment":{"@type":"Comment","name":"","datePublished":"2023-06-02T12:55:26Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Betsy Bevis"},"datePublished":"2023-05-27T21:17:58.122Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Kim was so sweet and super helpful! Thanks a bunch!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Bob Vilsoet"},"datePublished":"2023-05-25T22:12:30.819Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Dayo adjusted our glasses for free of course...yay! Thanks!!","comment":{"@type":"Comment","name":"","datePublished":"2023-06-02T17:59:39Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Anonymous Tree"},"datePublished":"2023-05-22T20:31:57.548Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2023-06-06T19:21:24.436Z","text":"Thank you for your review. We are sorry to hear your experience at LensCrafters did not meet your expectations. We strive to meet all of our customer needs. Please go to http://ms.spr.ly/6268gizuK to follow up so we can redirect your concern to the appropriate person. "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"EZZBAH GROUP INVESTING"},"datePublished":"2023-05-20T22:58:40.41Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Nice 👍","comment":{"@type":"Comment","name":"","datePublished":"2023-06-07T18:27:07.788Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Gail Beil"},"datePublished":"2023-05-19T08:34:54.186Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The staff was friendly and professional. I will definitely return to the Champaign Illinois Lenscrafters for my next eye exam.","comment":{"@type":"Comment","name":"","datePublished":"2023-06-07T13:42:07Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Megan Colburn"},"datePublished":"2023-05-11T15:17:56.299Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I brought my broken glasses here a few weeks ago in hopes of repair, and I was amazed that they were able to fix them in less than 10 minutes. And free of charge! Thank you for helping me out in my time of need!","comment":{"@type":"Comment","name":"","datePublished":"2023-05-11T23:29:37Z","text":"Thank you for your review! We are happy to hear our staff was ready and able to assist you in a timely fashion. We strive to train our associates to deliver the best customer service in the marketplace. "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ryan Ashbrook"},"datePublished":"2023-05-08T18:59:04.729Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2023-06-13T19:36:13Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jennifer Holzinger"},"datePublished":"2023-05-07T21:11:01.528Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"David was amazing!","comment":{"@type":"Comment","name":"","datePublished":"2023-06-09T20:15:40Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Vikram Kumar"},"datePublished":"2023-05-05T16:32:50.063Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2023-06-12T18:31:09Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Hritik Raj"},"datePublished":"2023-05-04T18:36:42.885Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Kim was very helpful!","comment":{"@type":"Comment","name":"","datePublished":"2023-06-12T19:36:20Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kye Xiong"},"datePublished":"2023-05-03T20:35:14.895Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2023-06-13T19:08:56.684Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Michelle Ramos"},"datePublished":"2023-05-01T15:14:42.227Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great customer service, very attentive and explained everything every step of the way! Even tried to accommodate my budget.","comment":{"@type":"Comment","name":"","datePublished":"2023-06-13T18:55:44Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Linda Long"},"datePublished":"2023-04-30T20:29:55.319Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very friendly and professional.","comment":{"@type":"Comment","name":"","datePublished":"2023-06-13T01:58:38Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Debra Whitson"},"datePublished":"2023-04-27T16:01:53.006Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Had a great experience Kim was great","comment":{"@type":"Comment","name":"","datePublished":"2023-06-08T02:01:02Z","text":"Happy to hear about your positive experience at our store! We look forward to serving you at your next visit! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Shohan Bhattacharya"},"datePublished":"2023-04-26T23:01:45.697Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Dayo helped me out on Friday. They have most of the premium brands and styles. Very professional and helpful! I left with a year’s worth of contacts and my new favorite pair of glasses. Great store with a great staff.","comment":{"@type":"Comment","name":"","datePublished":"2023-06-07T23:42:34Z","text":"Hi! Thank you so much for your review. We are excited to hear Dayo was able to help make your experience in LensCrafters a great one. We look forward to seeing you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Daniel Esposito"},"datePublished":"2023-04-24T22:01:59.846Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Zach was great! I'll definitely be a repeat customer!!","comment":{"@type":"Comment","name":"","datePublished":"2023-06-06T21:41:07Z","text":"Thank you for your feedback! We are happy to hear about your positive experience and look forward to serving you! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Sarah S"},"datePublished":"2023-04-21T18:30:16.707Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Kim was amazing and so helpful. She made getting glasses so easy!","comment":{"@type":"Comment","name":"","datePublished":"2023-05-18T02:53:04Z","text":"Hi! Thank you so much for your review. We are excited to hear Kim was able to help make your experience in LensCrafters a great one. We look forward to seeing you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Remington Liang"},"datePublished":"2023-04-21T16:13:52.414Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Kim is best","comment":{"@type":"Comment","name":"","datePublished":"2023-05-18T01:38:16Z","text":"Hi! Thank you so much for your review. We are excited to hear Kim was able to help make your experience in LensCrafters a great one. We look forward to seeing you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"T. B.A"},"datePublished":"2023-04-20T16:36:10.042Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2023-05-12T03:52:49.796Z","text":"Thank you for your review! We look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kari Doxey"},"datePublished":"2023-04-19T22:40:39.257Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Dayo at the Lynn's crafters in champagne Illinois did a fantastic job. He was very professional kind courteous and did an exceptional job fixing my glasses. I have been to several different eyeglass places that couldn't get my glasses to fit my face how I wanted. Dayo got it right on the 1st time hes amazing and needs to raise.","comment":{"@type":"Comment","name":"","datePublished":"2023-05-12T03:35:21Z","text":"Hi! Thank you so much for your review. We are excited to hear Dayo was able to help make your experience in LensCrafters a great one. We look forward to seeing you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Arela Hana"},"datePublished":"2023-04-16T17:02:34.051Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"David was amazing and fixed my sunglasses for free!","comment":{"@type":"Comment","name":"","datePublished":"2023-04-21T18:55:20Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Mikaela Webb"},"datePublished":"2023-04-15T16:28:06.447Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Kim was amazing!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Martha Hurtado"},"datePublished":"2023-04-13T16:36:02.096Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I had very good experience at Lenscrafters in Champaign. Kim was very nice to me and helped me chose the perfect pair of glasses.","comment":{"@type":"Comment","name":"","datePublished":"2023-04-18T20:05:42Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Richard Ross"},"datePublished":"2023-04-12T17:33:43.164Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Kim was very kind and helpful.","comment":{"@type":"Comment","name":"","datePublished":"2023-04-18T14:31:27Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Rebecca Rogers"},"datePublished":"2023-04-10T16:12:43.63Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Elizabeth was fantastic and a great help. She answered all our questions we had. Thank you.","comment":{"@type":"Comment","name":"","datePublished":"2023-04-10T16:27:22Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Marilyn L"},"datePublished":"2023-04-10T16:07:18.708Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Kim was delightful and very thorough. I received a great deal and a pair of beautiful glasses to boot. Thank you for a great experience!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Rayna & Reya Channel"},"datePublished":"2023-04-08T23:55:59.252Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Excellent and efficient service. Great customer service. Would highly recommend Lens Crafters.","comment":{"@type":"Comment","name":"","datePublished":"2023-04-13T19:40:08Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Minjie Liu"},"datePublished":"2023-04-07T15:42:53.744Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Legio quintus"},"datePublished":"2023-04-05T21:53:36.074Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Kim was very friendly and helpful every step of the way.","comment":{"@type":"Comment","name":"","datePublished":"2023-04-11T16:41:19Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Vicki Magill"},"datePublished":"2023-04-03T21:59:31.338Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Kim did a wonderful job getting my glasses adjusted! She was very professional and personable.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Brooke Russell"},"datePublished":"2023-04-02T17:08:09.309Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Went in to get my glasses repaired with new nose pieces and adjusted - Mathew helped me out and was so kind and there was no charge at all. I definitely want to come back and buy some new frames and lenses when I decide I need new glasses. Would definitely recommend 👌","comment":{"@type":"Comment","name":"","datePublished":"2023-04-07T20:29:45Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Sandy Blunier"},"datePublished":"2023-04-01T18:22:26.442Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Is my 3rd time here and finally the have an amazing customer service, Kim was excelente!!","comment":{"@type":"Comment","name":"","datePublished":"2023-04-06T20:49:38Z","text":"Hi! Thank you so much for your review. We are excited to hear Kim was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!\n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"angelys casanova"},"datePublished":"2023-04-01T18:20:50.292Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2023-04-06T20:24:27Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!\n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Krystal Wilson"},"datePublished":"2023-03-31T16:59:31.996Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2023-04-05T18:06:13Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Anamika Yadav"},"datePublished":"2023-03-29T23:38:33.734Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"We were here today and had a good conversation with Cody regarding a pair of glasses my husband needed. He was very professional and sounded knowledgeable. He also gave us great suggestions. I highly recommend him and would definitely come back to this place.","comment":{"@type":"Comment","name":"","datePublished":"2023-04-04T18:18:41Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kelly Cooper"},"datePublished":"2023-03-27T16:02:14.268Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Kim was amazing and knowledgeable in helping my husband pick out new glasses and sunglasses.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Cristina King"},"datePublished":"2023-03-24T15:45:30.106Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I purchased new glasses and Kimberly was the sales lady that assisted me. I absolutely adored her! She made the entire process easy and fun and had me laughing! Anytime I go back, I will definitely try my best to have her assist me.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Phyllis Rankin"},"datePublished":"2023-03-21T20:05:29.257Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Connor M"},"datePublished":"2023-03-19T17:14:00.82Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I needed a frame repair and Zack helped me in under 10 minutes, definitely recommend","comment":{"@type":"Comment","name":"","datePublished":"2023-03-27T17:37:13Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"d p"},"datePublished":"2023-03-17T16:08:03.395Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Kim in Champaign was amazing helping me find exactly what I wanted and wow the prices were amazing. She’s great !!!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Gloretha Brown"},"datePublished":"2023-03-16T17:17:16.209Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Kim, the doctor, doctor's assistant, and all the rest of the staff were so kind and patient. I appreciate them all. :)","comment":{"@type":"Comment","name":"","datePublished":"2023-03-22T17:37:41Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Lina"},"datePublished":"2023-03-14T18:31:30.106Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Super quick and easy exam! Everyone was so sweet and helpful!","comment":{"@type":"Comment","name":"","datePublished":"2023-03-20T15:44:41Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!\n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Marcia Sage"},"datePublished":"2023-03-08T18:29:56.813Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"David helped me today with a repair. He was very nice and took care of the repair quickly and with a smile! Thank you David!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Cheryl Huffman"},"datePublished":"2023-02-26T22:26:17.914Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"David did an awesome job creating a new screw for my glasses , I have tried numerous times. Very helpful and pleasant gentleman!","comment":{"@type":"Comment","name":"","datePublished":"2023-03-06T21:08:02Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Khushi Kalavadia"},"datePublished":"2023-02-21T15:09:17.296Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I had extremely pleasant experience in the store . Cody was one of the best employee. He was professional, helpful and I received the best customer service from him . I would definitely recommend this place . It’s simply the best .","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"A Google User"},"datePublished":"2023-02-18T20:17:29.223Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Shanna"},"datePublished":"2023-02-13T23:27:19.881Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I was helped by Elizabeth. She repaired my glasses for me and was super helpful and quick. 5/5 service for sure. Thank you again Elizabeth!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Toni Moneè"},"datePublished":"2023-02-11T20:13:39.826Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Kimberly was great her personality and kinda helped me a-lot and made me feel comfortable. Although I didn’t purchase my glasses today she did help me by letting me know I can get a code sent to my email and purchase online at my convenience which is very helpful to me.","comment":{"@type":"Comment","name":"","datePublished":"2023-02-13T14:40:28Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Tammy Shelton"},"datePublished":"2023-02-11T02:18:50.864Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The sales person who helped me pick out my new glasses was amazing! She took her time to help me pick out the right frames that worked for me and my needs. She made it personal by taking her time helping me with this! I appreciated it! She did the same when she was helping another employee when I was there buying glasses for my son in December.","comment":{"@type":"Comment","name":"","datePublished":"2023-02-13T16:10:57Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Lee Smith"},"datePublished":"2023-02-06T17:26:03.45Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I was helped by Kim who did a great job of getting me fitted for new eyeglasses. The whole experience was very good and timely.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Carson Vaughn"},"datePublished":"2023-02-06T17:17:08.668Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Perfect service from Elizabeth at the Champaign, IL location","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Axel Ramirez"},"datePublished":"2023-02-01T16:33:02.675Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"David was really helpful in fixing my glasses for me , he was very kind and supportive, i appreciate this place because of people like him who are always willing to help","comment":{"@type":"Comment","name":"","datePublished":"2023-02-01T16:45:32.634Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Alicia Skinner"},"datePublished":"2023-01-31T00:46:25.288Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great Experience! Zach was so sweet, he helped clean, & tighten my glasses even gave me a free case. Answered all the questions I had highly recommend!!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"John Doe"},"datePublished":"2023-01-28T21:37:04.614Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"They repaired my glasses for free. They have my heart","comment":{"@type":"Comment","name":"","datePublished":"2023-02-02T20:54:15Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Miranda Mata"},"datePublished":"2023-01-24T23:06:53.827Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Dayo was the best someone give that man a raise","comment":{"@type":"Comment","name":"","datePublished":"2023-01-30T21:57:30Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Carey Collier"},"datePublished":"2023-01-24T17:56:50.686Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Kim was a huge help and did everything she could to use any discount/coupon I qualified for.","comment":{"@type":"Comment","name":"","datePublished":"2023-01-24T18:10:42.772Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Bradley Kirby"},"datePublished":"2023-01-23T15:49:50.071Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Kim was great. 👍🏼👍🏼","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jeff Blackford"},"datePublished":"2023-01-22T18:52:29.187Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"David was a wonderful help today","comment":{"@type":"Comment","name":"","datePublished":"2023-01-24T14:38:36Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Sheri Wachala"},"datePublished":"2023-01-21T01:24:34.485Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Dayo was the best! Super knowledgeable, kind and thorough in explaining, and showing me my options in frames and lenses. I have a difficult time making a decision, and he helped me narrow down my choices, and was very open and honest about how things appeared.","comment":{"@type":"Comment","name":"","datePublished":"2023-01-26T22:02:39Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Peggy Brown"},"datePublished":"2023-01-19T17:07:44.015Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great experience today. Associate Kim was extremely helpful and very pleasant.","comment":{"@type":"Comment","name":"","datePublished":"2023-01-24T21:16:39Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"KeathleyWR"},"datePublished":"2023-01-17T17:38:27.008Z","reviewRating":{"@type":"Rating","ratingValue":"3","bestRating":"5"},"reviewBody":"I would love to give this review 5 stars, but unfortunately the back end of this transaction has been poor. When you say something will be done EOD, be extra sure it will get done. We made a second trip back to Champaign for no reason due to this. Then when I call to check on the order to see when it will get done, \"We'll text you when the order is complete\" is unacceptable. It's a 40 minute round trip for us, and this is a new rx for my son. He does not have any other option to fall back on at this point.","comment":{"@type":"Comment","name":"","datePublished":"2023-01-17T18:07:19Z","text":"Thank you for your review. We are sorry to hear your experience at LensCrafters did not meet your expectations. We strive to meet all of our customer needs. Please go to https://www.luxotticacustomercare.com/lenscrafters to follow up so we can redirect your concern to the appropriate person. "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Emily Wilson"},"datePublished":"2023-01-17T17:22:49.336Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Kim was super friendly and professional, got us in and out with no issues! Highly recommended","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Megan Pierce"},"datePublished":"2023-01-16T16:52:01.609Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Had a good experience!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Justin S."},"datePublished":"2023-01-15T23:24:29.485Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very informative and helpful! Kim was great to work with and provided excellent service! Thank you!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jessica Moore"},"datePublished":"2023-01-14T05:29:53.261Z","reviewRating":{"@type":"Rating","ratingValue":"4","bestRating":"5"},"reviewBody":"Dayo was very helpful to me! He was absolutely fabulous!!!! He was patient, knowledgeable, and made sure that I felt comfortable with the frames, prices, and payment options. He went through my insurance benefits and worked really hard to make sure I was content with my purchase and he acknowledged me immediately as I walked in the door, which was great. I’m satisfied with the quality of service he provided me and I’ll be back! Thanks Dayo!! David was helpful as well! Both were awesome young men! With Dayo and David you’re in the right hands!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Dwight Thompson"},"datePublished":"2023-01-12T17:38:54.89Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Kim was extremely helpful when my wife and I purchased our glasses at LensCrafters!","comment":{"@type":"Comment","name":"","datePublished":"2023-01-18T15:35:36Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Cristina Valentine"},"datePublished":"2023-01-11T23:53:29.529Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"MorganRTM Thomason"},"datePublished":"2023-01-11T18:03:49.537Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2023-01-17T20:08:59.945Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Terese Glatz"},"datePublished":"2023-01-09T22:02:37.834Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Liz,Kelsey, David’s and Cody We’re totally awesome today and help so much putting in new lenses for me. I recommend LensCrafters to everyone.","comment":{"@type":"Comment","name":"","datePublished":"2023-01-10T15:04:18Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"wendy weber"},"datePublished":"2023-01-04T19:21:00.82Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Kim was exceptional!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Olivia Carr"},"datePublished":"2023-01-02T21:37:31.512Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Gary Hinton"},"datePublished":"2023-01-02T17:27:02.135Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Got the job done","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jose Bermudez"},"datePublished":"2022-12-31T19:36:22.196Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Easy transaction. Kim was friendly and helpful","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Saturn M"},"datePublished":"2022-12-30T02:27:20.895Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great service! Very friendly staff","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Julie Suits"},"datePublished":"2022-12-29T18:17:48.009Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Dr. Rich was very professional and competent. Kim was great at helping find frames as well as helping price the different options.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Bryan Peters"},"datePublished":"2022-12-29T05:09:27.469Z","reviewRating":{"@type":"Rating","ratingValue":"3","bestRating":"5"},"reviewBody":"The store was busy and apparently short-handed but my salesperson, Kim, was able to juggle multiple customers and technical difficulties with the tablets and help me find the best deal on a new pair of glasses.","comment":{"@type":"Comment","name":"","datePublished":"2022-12-29T14:27:20Z","text":"Thank you for your review. We are sorry to hear your experience at LensCrafters did not meet your expectations. We strive to meet all of our customer needs. Please go to https://www.luxotticacustomercare.com/lenscrafters to follow up so we can redirect your concern to the appropriate person. "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Lauren Trisler"},"datePublished":"2022-12-26T18:33:01.273Z","reviewRating":{"@type":"Rating","ratingValue":"4","bestRating":"5"},"reviewBody":"Staff was friendly and attentive even though it was busy and they were short staffed.","comment":{"@type":"Comment","name":"","datePublished":"2022-12-29T18:35:57Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"John Rear"},"datePublished":"2022-12-22T18:10:16.675Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Kim was great!","comment":{"@type":"Comment","name":"","datePublished":"2022-12-28T16:54:55Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Shay Davenport"},"datePublished":"2022-12-20T19:00:24.431Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"They are very friendly","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Melody Strubinger"},"datePublished":"2022-12-20T16:22:25.602Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Excellent customer service. Kim did a great job helping me pick out my frames!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Luke Smith"},"datePublished":"2022-12-19T22:29:31.237Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Alyssa was AWESOME.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Briana Krutsinger"},"datePublished":"2022-12-19T16:48:17.083Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Kim is great!","comment":{"@type":"Comment","name":"","datePublished":"2022-12-23T20:07:25Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"TB Ocho"},"datePublished":"2022-12-18T20:35:22.502Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Highly don’t recommend getting an eye exam from here the eye examiner was very rude and seemed prejudice. He wouldn’t examine me for my scheduled appointment because he “wanted to leave on time today”. There are a few good associates here but overall whenever I come here I leave with a bad experience and I will no longer be looking towards LensCrafters services!","comment":{"@type":"Comment","name":"","datePublished":"2022-12-19T16:27:11Z","text":"Thank you for your review. We are sorry to hear your experience at LensCrafters did not meet your expectations. We strive to meet all of our customer needs. Please go to https://www.luxotticacustomercare.com/lenscrafters to follow up so we can redirect your concern to the appropriate person. "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Evie Thorne"},"datePublished":"2022-12-18T17:29:36.399Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Elizabeth was fantastic and fixed my husbands glasses quickly! Thank you!!!","comment":{"@type":"Comment","name":"","datePublished":"2022-12-23T14:45:11Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Joseph Boise"},"datePublished":"2022-12-18T17:19:24.941Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Friendly staff, full service and open on Sundays (unlike most other options in town). Definitely recommend!","comment":{"@type":"Comment","name":"","datePublished":"2022-12-23T14:41:43Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Juan Cruz"},"datePublished":"2022-12-17T23:05:34.765Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"David was amazing. He was very helpful and made sure that everything was just to my liking.","comment":{"@type":"Comment","name":"","datePublished":"2022-12-22T21:20:36Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Nye Dow"},"datePublished":"2022-12-17T20:09:13.083Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-12-22T19:18:20Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Bianca Johnson"},"datePublished":"2022-12-17T16:59:03.195Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"They were very polite and attentive. Elizabeth was very helpful with my frames.","comment":{"@type":"Comment","name":"","datePublished":"2022-12-22T15:31:19Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"L Woodworth"},"datePublished":"2022-12-17T00:59:12.536Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Dropped in for a quick eyeglass problem and Elizabeth was super helpful and very nice. Great service.","comment":{"@type":"Comment","name":"","datePublished":"2022-12-21T22:03:21Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Juan Camacho"},"datePublished":"2022-12-16T22:08:59.371Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Elizabeth was super helpful!","comment":{"@type":"Comment","name":"","datePublished":"2022-12-21T21:01:02Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Niu Edward"},"datePublished":"2022-12-16T00:46:28.157Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-12-21T14:52:21Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Pam Wax"},"datePublished":"2022-12-15T18:24:53.474Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-12-20T17:13:28Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!\n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Tim Kerestes"},"datePublished":"2022-12-15T17:17:41.462Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very quick and efficient. Thank you","comment":{"@type":"Comment","name":"","datePublished":"2022-12-20T17:11:34Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!\n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Melissa Leach"},"datePublished":"2022-12-13T19:01:47.343Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Kim and Elizabeth were professional, knowledgeable and kind. They were patient with my questions and my insurance provider's complications. I would 100% recommend this location and working with the lovely people there!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ellen Noonan"},"datePublished":"2022-12-13T16:41:55.27Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Kim and Cody were wonderful to my husband during a very difficult time. He had a bad fall, breaking his glasses. We are to leave town tomorrow and without their persistence in looking for new frames, he would have had to miss this trip to see his new twin grandbabies.\nYou do not see service like this often\nPlease thank them AGAIN for us. They were a true blessing!","comment":{"@type":"Comment","name":"","datePublished":"2022-12-13T17:02:36Z","text":"Thank you for your review. Our associates are some of the best around and we are always happy to hear our customers feel the same! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"mini gupta"},"datePublished":"2022-12-12T22:46:17.301Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"David was great in helping me","comment":{"@type":"Comment","name":"","datePublished":"2022-12-19T17:40:32Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Montana Weissner"},"datePublished":"2022-12-12T18:44:30.385Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Came in with broken nose holders. Kim was super helpful with replacing the broken one and she even replaced the other one as well!! This saved me for my finals!! Great experience.","comment":{"@type":"Comment","name":"","datePublished":"2022-12-16T21:22:49Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Evan Song"},"datePublished":"2022-12-12T17:15:28.575Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-12-16T19:47:48.487Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Leonardo Molina"},"datePublished":"2022-12-11T18:28:56.627Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-12-16T18:00:47Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Nelida Larrazabal"},"datePublished":"2022-12-10T17:26:42.726Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Cody is amazing ! Excellent customer service\nVery kind and professional","comment":{"@type":"Comment","name":"","datePublished":"2022-12-15T20:37:00Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!\n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Derrick"},"datePublished":"2022-12-09T23:29:10.32Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Zack is the man. Very knowledgeable and helpful. Most importantly he was patient with my indecisiveness and many questions.\nThanks Zack,\nGreat customer service!","comment":{"@type":"Comment","name":"","datePublished":"2022-12-14T21:39:32.326Z","text":"Hi! Thank you so much for your review. We are excited to hear Zack was able to help make your experience in LensCrafters a great one. We look forward to seeing you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Varun Sharma"},"datePublished":"2022-12-09T21:01:45.07Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-12-14T18:59:22Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jun Lee"},"datePublished":"2022-12-09T20:44:02.148Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Dayo was one of the best.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Duane Griffin"},"datePublished":"2022-12-09T03:29:37.322Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Elizabeth did a really great job!","comment":{"@type":"Comment","name":"","datePublished":"2022-12-14T16:17:39Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Lynn G"},"datePublished":"2022-12-03T18:56:35.303Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Update: I got my new glasses and a thorough eye exam with Dr. Freeman at Champaign Eye Professionals. They used to contract with Lenscrafters but are now in a separate location. The cost was the exact same for out of pocket at Champaign Eye Professionals as Lenscrafters and I got my glasses in 20 minutes. No gimmick 50 percent off lenses deals like Lenscrafters- where they must double the price of their lenses so they can they take 50 percent off and you can think you're getting a bargain- but are actually paying full price. Check out Champaign Eye Professionals!\n\nHorrific experience. I went for an eye exam and glasses. Everyone was initially quite friendly. I completed all my paperwork, filling them in on my history since my last appointment at LensCrafters in 2015. I completed an eye exam, ordered my glasses. The problems arose when I went to pick up my glasses. They were so strong I couldn't see out of them. I pointed out that there was no way the script was correct.\n\nThe sales associate was professional and helpful, however, the associate manager turned unprofessional quickly when her gaslighting techniques were not well received. Elizabeth spent significant time assuring me that there was nothing wrong with my glasses, but acknowledged that I needed to see the eye doctor but that the script wasn't far off from my current script- but was then looking at my 2015 script. It was 30 minutes of solid manipulation.\n\nWhen I requested a refund, her attitude got worse. She assured me I would go somewhere else and they would tell me the same thing...I'm doubtful that another eye doctor would tell me a script that is so strong that I can't see anything is accurate. Elizabeth rudely informed me that the service was provided so I could not get a refund on my eye exam, even though the script was not useable. I informed her that I would then leave a review. She then stated that she would just reply that there was nothing wrong with my glasses.\n\nWhen I left the store, she was behaving like a junior high girl, taunting and saying bye to me, using my name loudly. I said nothing and left. I received a call a few minutes later from the sales associate who was kindly helping me, who informed me that he would talk to the store manager to see about getting me a refund. Later that evening, Elizabeth called and told me that she tried to refund my money for the exam but needed my card. I had to go back the next day to get this refund. The manager I needed to talk to was not working, so I'm still awaiting the opportunity to speak with Codie, the store manager, to discuss Elizabeth's, associate manager, abhorrently unprofessional behavior.","comment":{"@type":"Comment","name":"","datePublished":"2022-12-05T17:11:44Z","text":"Thank you for your review. We are sorry to hear your experience at LensCrafters did not meet your expectations. We strive to meet all of our customer needs. Please go to https://www.luxotticacustomercare.com/lenscrafters to follow up so we can redirect your concern to the appropriate person. "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Hunter Soutchay"},"datePublished":"2022-12-02T17:12:50.183Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Kim was great!","comment":{"@type":"Comment","name":"","datePublished":"2022-12-02T21:37:05Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Joell Watson"},"datePublished":"2022-12-01T19:40:12.593Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"They are awesome and assisted with full excellent service! Cody and Elizabeth are outstanding employees. Very clean and classy at the store as well","comment":{"@type":"Comment","name":"","datePublished":"2022-12-02T16:22:50Z","text":"Thank you for your review. Our associates are some of the best around and we are always happy to hear our customers feel the same! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"feiyu zhang"},"datePublished":"2022-12-01T16:55:40.591Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Sushmita Prasad"},"datePublished":"2022-11-30T00:57:08.736Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Took my glasses here to be fixed after they got accidentally bent. David worked on them pretty quickly and fixed it back to normal.","comment":{"@type":"Comment","name":"","datePublished":"2022-11-30T16:50:15Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Shannon Carter"},"datePublished":"2022-11-29T19:23:05.824Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Kim at the Champaign location was fantastic! She helped me pick the perfect frames and I am SO indecisive. She should get a raise after dealing with me.","comment":{"@type":"Comment","name":"","datePublished":"2022-11-29T19:40:41Z","text":"Hi! Thank you so much for your review. We are excited to hear Kim was able to help make your experience in LensCrafters a great one. We look forward to seeing you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"bryant Williams"},"datePublished":"2022-11-26T18:39:07.65Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Kim was amazing she fixed the nose piece of my glasses with no hassle! She made the process painless!","comment":{"@type":"Comment","name":"","datePublished":"2022-11-29T21:40:42Z","text":"Hi! Thank you so much for your review. We are excited to hear Kim was able to help make your experience in LensCrafters a great one. We look forward to seeing you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Suzanne Franks"},"datePublished":"2022-11-26T18:22:46.687Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-11-29T21:05:06Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Connie Rose"},"datePublished":"2022-11-26T17:57:01.736Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very helpful. Took care of my problem quickly.","comment":{"@type":"Comment","name":"","datePublished":"2022-11-29T20:27:58Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Melani Comfort"},"datePublished":"2022-11-21T19:57:41.472Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Dayo was very helpful and answered all of my questions.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Sami Madoui"},"datePublished":"2022-11-18T23:44:46.608Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Cody was super helpful all around. Place is lucky to have him for sure.","comment":{"@type":"Comment","name":"","datePublished":"2022-11-23T18:01:29Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"John Gordon"},"datePublished":"2022-11-17T20:25:43.272Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Elizabeth was awesome very helpful","comment":{"@type":"Comment","name":"","datePublished":"2022-11-22T20:30:54Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!\n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Meena Jain"},"datePublished":"2022-11-13T20:42:24.489Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Dayo was super helpful and kind! Got my glasses fixed quickly!","comment":{"@type":"Comment","name":"","datePublished":"2022-11-17T21:36:08Z","text":"Thank you for your review! We look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Zijun Liu"},"datePublished":"2022-11-13T17:22:31.315Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-11-17T18:47:39Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Dan Simeone"},"datePublished":"2022-11-11T19:48:58.011Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Dayo did a great job fixing frames that were badly damaged thus avoiding expensive replacement.","comment":{"@type":"Comment","name":"","datePublished":"2022-11-11T20:00:48Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Tianna Censi"},"datePublished":"2022-11-11T00:06:46.886Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"David was very helpful with adjusting my glasses","comment":{"@type":"Comment","name":"","datePublished":"2022-11-14T21:17:28Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Amy Jenkins"},"datePublished":"2022-11-10T22:11:05.453Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"From the point of entry, my experience was very pleasant…team very helpful and answered all questions…David was the top sales person, he knew his information and we have had a few laughs together…definitely will go back to this LensCrafters!!!","comment":{"@type":"Comment","name":"","datePublished":"2022-11-14T20:01:31Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Lily Ahrens"},"datePublished":"2022-11-01T18:49:03.654Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-11-04T18:58:00Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Randy Chen"},"datePublished":"2022-10-30T20:30:20.819Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-11-03T18:36:46Z","text":"Thank you for your review! We look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Eunice Bucknerboone"},"datePublished":"2022-10-30T19:52:14.736Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"David\nCustomer service and knowledge is awesome. He’s the reason I come back. Even though I encounter some problems with my service David listened kindly and made it right.","comment":{"@type":"Comment","name":"","datePublished":"2022-11-03T18:03:50Z","text":"Hi! Thank you so much for your review. We are excited to hear David was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!\n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Minah"},"datePublished":"2022-10-29T15:03:33.356Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"This place is a joke. Replaced only for the new power in the old frame cost $400.00 with eyemed insurance.\nThe optometrist gave a wrong power for glasses at first. The glasses had a scratch flaw at the second time. This place is a disaster. Very poor service. They never call me when glasses are ready to pick up.","comment":{"@type":"Comment","name":"","datePublished":"2022-10-31T15:37:07Z","text":"Thank you for your review. We are sorry to hear your experience at LensCrafters did not meet your expectations. We strive to meet all of our customer needs. Please go to https://www.luxotticacustomercare.com/lenscrafters to follow up so we can redirect your concern to the appropriate person. "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Eric Meyer"},"datePublished":"2022-10-26T22:33:49.157Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Super help and made sure the glasses fit perfect before I left. Dayo was great","comment":{"@type":"Comment","name":"","datePublished":"2022-10-27T12:43:08Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Brittany Algee"},"datePublished":"2022-10-25T20:11:09.343Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-10-27T18:08:42Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Penny Propes"},"datePublished":"2022-10-22T17:17:13.598Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-10-26T15:47:33Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Luis Villasenor"},"datePublished":"2022-10-22T00:25:56.807Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Dayo really helped with straightening my sun glasses 5/5","comment":{"@type":"Comment","name":"","datePublished":"2022-10-25T20:56:15Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Johnatan D'Alcantara"},"datePublished":"2022-10-19T13:51:00.044Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-10-21T21:23:38Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Megan Hanebuth"},"datePublished":"2022-10-14T16:44:19.021Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-10-18T18:36:53Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Yasmine Sidawi"},"datePublished":"2022-10-13T21:56:13.713Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-10-17T20:56:08Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Xavier w"},"datePublished":"2022-10-12T06:44:20.986Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Customer service is very very terrible will never come here again","comment":{"@type":"Comment","name":"","datePublished":"2022-10-12T13:55:24Z","text":"Thank you for your review Xavier. We are sorry to hear that your experience at LensCrafters did not meet your expectations. We strive to deliver the best service in the industry. Please go to https://www.luxotticacustomercare.com/lenscrafters to follow up so we can work to correct this issue."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Will C"},"datePublished":"2022-10-08T17:56:13.743Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very helpful and friendly staff every time I go! Kim today helped adjust my glasses and they feel so much better now.","comment":{"@type":"Comment","name":"","datePublished":"2022-10-13T17:46:54Z","text":"Thank you for your review. Our associates are some of the best around and we are always happy to hear our customers feel the same!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Priscilla Diaz"},"datePublished":"2022-10-08T01:16:40.559Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"David was so helpful and friendly when my glasses broke. He was able to fix it for me with no issues! Thank you lens crafters and David! Now I can see again!","comment":{"@type":"Comment","name":"","datePublished":"2022-10-12T21:55:58Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jan Booraem"},"datePublished":"2022-10-07T19:14:41.837Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-10-12T17:56:42Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Julie Albin"},"datePublished":"2022-10-02T15:38:40.681Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The optician called David patiently and thoroughly fitted me for my new glasses. He was very knowledgeable about the frames and designers.","comment":{"@type":"Comment","name":"","datePublished":"2022-10-07T17:13:44Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kenneth Grigsby"},"datePublished":"2022-09-20T18:00:03.63Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"I just had probably the worst experience at the store in Champaign Illinois. I had an eye exam done and glasses ordered on September 8, 2022. Today I finally grew tired of waiting for a notification that they were in! 12 days!!!\nThe person waiting on me had to go in the back to see if she could find my order! A few minutes later I get a text that my order is in! Lol. She tried to convince me that my order was on time! What Ever!\nMy real problem today is that after she broke off the nose piece trying to adjust it and then switched my lenses to a new frame. I put them on and distance was blurry! I never really had a chance to check the bifocals for correctness! She then told me that my old glasses were a stronger prescription! Why? Shouldn’t new glasses actually be a stronger lens?\nNow I’m scheduled for a re-exam on Friday September 23rd. 2 weeks since my original exam.\nI am thinking I should have asked for a refund and go to another eye place.\nI have never had an experience like this for glasses. I will give them a chance to get me better vision. I’m concerned about quality of this store. I accidentally posted this with 5 stars. Should be NO STARS","comment":{"@type":"Comment","name":"","datePublished":"2022-09-20T19:32:41Z","text":"Thank you for your review. We are sorry to hear your experience at LensCrafters did not meet your expectations. We strive to meet all of our customer needs. Please go to https://www.luxotticacustomercare.com/lenscrafters to follow up so we can redirect your concern to the appropriate person."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Matt Spatz"},"datePublished":"2022-09-16T21:47:26.951Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Doctor left early for the day. They didn't call or email to let me know","comment":{"@type":"Comment","name":"","datePublished":"2022-09-21T19:31:57Z","text":"Hi there, thank you for your review. We are disappointed to hear about your experience. We strive to provide the best glasses and customer service in the industry. Please go to https://www.luxotticacustomercare.com/lenscrafters so we can resolve this issue."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Matt H"},"datePublished":"2022-09-09T02:28:19.163Z","reviewRating":{"@type":"Rating","ratingValue":"2","bestRating":"5"},"reviewBody":"I went to see the on-sight optometrist and was given an incorrect prescription. I did not know about it until nearly a year later when wearing the wrong prescription for so long damaged my eyes and caused intense muscle strain. My new optometrist was appalled at how wrong the prescription was. 2 stars for friendly staff.","comment":{"@type":"Comment","name":"","datePublished":"2022-09-09T13:55:00Z","text":"Thank you for your review. We are sorry to hear that your experience at LensCrafters did not meet your expectations. We strive to deliver the best service in the industry. Please go to https://www.luxotticacustomercare.com/lenscrafters to follow up so we can work to correct this issue."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Timothy Mitchaner"},"datePublished":"2022-09-06T16:11:34.691Z","reviewRating":{"@type":"Rating","ratingValue":"2","bestRating":"5"},"reviewBody":"Just bought my new glasses about 3 months ago the lens are cracking around the frame where the arms connect. They said there is nothing they can do. I have used them for years. Even had these same frames in brown did not have any problem till today. I guess the different is I have always went to the Naples Fl store, verses the Champaign store.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"judy cornell"},"datePublished":"2022-08-30T16:46:38.57Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Found glasses online but wanted to order them in person. Zachary was very helpful.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Anqi Zhao"},"datePublished":"2022-08-27T04:18:29.376Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Today I brought a NEW frame (worth $305.2) to the store to get prescription lenses and I left with a BROKEN one. The assistant manager lost one of the screws on the frame while she was trying to take out the original lenses that came with the frame.\n\nFailing to find the original screw, I was offered 2 options: 1) put a replacement screw on, which does not fit with my frame at all. It stick out of the frame when put in; 2) contact the customer service. This option showed up many times in the store owner's responses to one star google reviews. However, there are issues/complains need to be fixed but they just won't.\n\nObviously, these 2 options are not acceptable. The assistant manager lost the screw just in front of me and refuse to be responsible for it. They did not even have a courtesy to admit that it was their fault that the screw was lost. They kept saying it is the company's policy that they are not responsible for a frame purchased outside the store, even though I brought a NEW one and the assistant manager unpacked it in front of me!!!\n\nI would give a zero if I could. Be careful with this LensCrafters store located in Champaign!!!","comment":{"@type":"Comment","name":"","datePublished":"2022-09-01T20:02:13Z","text":"Hi there, thank you for your review. We are disappointed to hear about your experience. We strive to provide the best glasses and customer service in the industry. Please go to https://www.luxotticacustomercare.com/lenscrafters so we can resolve this issue."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Michelle Hart"},"datePublished":"2022-08-26T00:32:16.239Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I went to Lens Crafters to have my glasses adjusted and was greeted by a young man name David. He was quick to assist me and had my glasses adjusted in no time. Thank you so much, David!","comment":{"@type":"Comment","name":"","datePublished":"2022-08-26T13:50:50Z","text":"Hi! Thank you so much for your review. We are excited to hear David was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Allison Acevedo"},"datePublished":"2022-08-25T23:37:10.066Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Anita helped out so well, gave excellent opinions and was so real. I hope she’s here when I pick up my new glasses!","comment":{"@type":"Comment","name":"","datePublished":"2022-08-26T14:14:25.117Z","text":"Hi! Thank you so much for your review. We are excited to hear David was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Sam Berkowitz"},"datePublished":"2022-08-25T23:36:38.123Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"david slays","comment":{"@type":"Comment","name":"","datePublished":"2022-08-26T14:14:51Z","text":"Hi! Thank you so much for your review. We are excited to hear David was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Mark Pritchard"},"datePublished":"2022-08-25T18:55:55.141Z","reviewRating":{"@type":"Rating","ratingValue":"4","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-08-26T17:08:10Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Cayce Rivers"},"datePublished":"2022-08-23T20:00:37.648Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Sabrina was very knowledgeable and amazing","comment":{"@type":"Comment","name":"","datePublished":"2022-08-24T16:57:48Z","text":"Hi! Thank you so much for your review. We are excited to hear Sabrina was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Paul"},"datePublished":"2022-08-23T19:41:11.701Z","reviewRating":{"@type":"Rating","ratingValue":"4","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-08-24T18:38:52Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Cory Ewing"},"datePublished":"2022-08-23T19:09:20.867Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Professional, courteous, and great customer experience all around!","comment":{"@type":"Comment","name":"","datePublished":"2022-08-24T19:04:17Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Maria Serrano"},"datePublished":"2022-08-23T18:55:13.571Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"David fue muy amable y buen servicio","comment":{"@type":"Comment","name":"","datePublished":"2022-08-24T19:16:41Z","text":"Hola! Muchas gracias por tu revisión. Estamos emocionados de saber que David pudo ayudar a que su experiencia en LensCrafters fuera excelente. ¡Esperamos volver a verle de nuevo!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"RUSS MYERS"},"datePublished":"2022-08-13T21:23:20.933Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jordan Harpst"},"datePublished":"2022-07-30T18:17:23.183Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"David was fantastic!","comment":{"@type":"Comment","name":"","datePublished":"2022-08-03T20:04:00Z","text":"Hi! Thank you so much for your review. We are excited to hear David was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Chris Bock"},"datePublished":"2022-07-29T17:15:05.971Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The frame selection and prices of frames were better than other glasses stores in our area.","comment":{"@type":"Comment","name":"","datePublished":"2022-08-01T14:52:39Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Angelle Ruguian-Difanis"},"datePublished":"2022-07-22T16:35:16.773Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Zachary is very good and assisted me in getting the best measurements of my glasses!","comment":{"@type":"Comment","name":"","datePublished":"2022-07-25T16:26:28Z","text":"Hi! Thank you so much for your review. We are excited to hear Zachary was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"lileperd (lileperd)"},"datePublished":"2022-07-12T12:22:40.526Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Eye exam and purchase new eyeglasses, received a new pair of sunglasses with the purchase of eyeglasses. Staff was friendly and courteous, and the store was clean and tidy.","comment":{"@type":"Comment","name":"","datePublished":"2022-07-13T20:00:21Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Paul Luedtke"},"datePublished":"2022-07-11T22:17:47.924Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Thank you David and Jasmine!","comment":{"@type":"Comment","name":"","datePublished":"2022-07-12T15:57:48Z","text":"Hi! Thank you so much for your review. We are excited to hear that David and Jasmine were able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jameatris Johnson"},"datePublished":"2022-07-07T00:21:51.426Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-07-07T13:56:14Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Annemarie Windhorst"},"datePublished":"2022-07-05T16:48:40.341Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"David was great. He went around with me to try and help me find my preferred style. Together we found the perfect glasses. I'm happy I had the help as there are a lot of options. He was super understanding that I didn't want a super feminine frame. No judgements! It's nice!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Trish Norton"},"datePublished":"2022-07-01T21:02:08.548Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Amazing customer service from this location! We are traveling from out of state and David at your Champaign location swapped lenses and got us back on the road quick!! Very much appreciated!! Thank you for saving the day!!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Dave Church"},"datePublished":"2022-06-30T15:58:49.951Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Zac was very helpful.","comment":{"@type":"Comment","name":"","datePublished":"2022-06-30T20:44:55Z","text":"Hi! Thank you so much for your review. We are excited to hear Zac was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Lisa Cerezo"},"datePublished":"2022-06-29T19:43:58.823Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-06-30T16:29:46Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Caitlin Hitzeman"},"datePublished":"2022-06-27T21:08:21.975Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-06-28T18:41:35Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"roby5682"},"datePublished":"2022-06-27T20:40:06.841Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great customer service. quick and efficient. Good selection of frames. Will visit again.","comment":{"@type":"Comment","name":"","datePublished":"2022-06-28T19:34:21Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jahvi"},"datePublished":"2022-06-25T17:19:06.943Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-06-28T20:16:57Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kaitlyn Baldwin"},"datePublished":"2022-06-24T21:20:07.386Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I went to LensCrafters for an eye exam and new glasses. Everything went smoothly & the sales associate, David, was amazing. He helped me find the perfect frames & remained positive when the system was taking awhile to complete my order. Highly recommend!!","comment":{"@type":"Comment","name":"","datePublished":"2022-06-28T13:19:53Z","text":"Hi! Thank you so much for your review. We are excited to hear David was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Elizabeth Wheatman"},"datePublished":"2022-06-24T18:54:17.629Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-06-28T13:19:23Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Robert Hall"},"datePublished":"2022-06-24T16:04:14.309Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-06-28T13:19:20Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ryan Cole"},"datePublished":"2022-06-23T21:33:11.552Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-06-24T15:14:15Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Shelley Altenbaumer"},"datePublished":"2022-06-20T17:03:06.145Z","reviewRating":{"@type":"Rating","ratingValue":"4","bestRating":"5"},"reviewBody":"Very friendly and helpful","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Sara Dietrich"},"datePublished":"2022-06-18T18:58:29.664Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-06-22T17:13:35Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Franca Mozzone"},"datePublished":"2022-06-17T22:24:02.494Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-06-20T15:00:20Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Malika Johnson"},"datePublished":"2022-06-17T21:47:22.858Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Thank u Wilson❤️❤️","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Margaret Keeley"},"datePublished":"2022-06-17T21:46:00.899Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-06-20T14:43:58Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Yvonne Signora"},"datePublished":"2022-06-17T20:22:49.589Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"David was wonderful. Very helpful in making adjustments to our glasses.","comment":{"@type":"Comment","name":"","datePublished":"2022-06-20T14:39:05Z","text":"Hi! Thank you so much for your review. We are excited to hear David was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Doug Fanson"},"datePublished":"2022-06-17T20:08:35.926Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-06-20T14:38:39Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Diego Calderon"},"datePublished":"2022-06-17T16:08:11.684Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-06-17T20:03:26Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"riley akers"},"datePublished":"2022-06-14T19:03:01.264Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-06-16T14:42:55Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"todd vohland"},"datePublished":"2022-06-14T18:24:14.916Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Excellent service.","comment":{"@type":"Comment","name":"","datePublished":"2022-06-16T14:41:59Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Rishyashring Raman Iyer"},"datePublished":"2022-06-14T17:25:33.107Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Lynn Luttrell"},"datePublished":"2022-06-13T17:56:25.48Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-06-15T14:56:20Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Bonny Ellen"},"datePublished":"2022-06-11T17:51:40.587Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-06-14T18:06:34Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Sara Norbot"},"datePublished":"2022-06-10T19:26:45.32Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Super helpful and friendly.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Susannah McLaughlin"},"datePublished":"2022-06-08T19:40:14.274Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"David adjusted my son's glasses with new screws and nose pads so they now fit perfectly. Thanks for the great service!","comment":{"@type":"Comment","name":"","datePublished":"2022-06-09T18:07:43Z","text":"Hi! Thank you so much for your review. We are excited to hear David was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Lisa Harpst"},"datePublished":"2022-06-07T15:49:30.285Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-06-10T13:37:06Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Terry Napper"},"datePublished":"2022-06-04T17:34:01.768Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-06-08T19:02:47Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Sandra Rodriguez Zas"},"datePublished":"2022-06-02T21:28:58.45Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-06-03T19:08:59Z","text":"Great to hear! We appreciate your review and hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Michael Jeffries"},"datePublished":"2022-06-02T21:26:43.434Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-06-03T19:10:45Z","text":"Great to hear! We appreciate your review and hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Nichole Jackson"},"datePublished":"2022-06-01T13:53:35.818Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great staff. A huge help with picking out the right frames which saved me a lot of time spent in the store.","comment":{"@type":"Comment","name":"","datePublished":"2022-06-02T12:37:33Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ken Mueller"},"datePublished":"2022-05-31T21:52:25.356Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-06-01T15:59:35Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Lyndel Holmes-May"},"datePublished":"2022-05-31T18:15:42.437Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-06-01T19:08:48Z","text":"Great to hear! We appreciate your review and hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Deniz"},"datePublished":"2022-05-31T17:45:49.786Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-06-01T19:42:12Z","text":"Great to hear! We appreciate your review and hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Matt Baker"},"datePublished":"2022-05-31T17:06:35.176Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Kim was great!","comment":{"@type":"Comment","name":"","datePublished":"2022-06-01T19:58:56Z","text":"Great to hear! We appreciate your review and hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"tiffany woodson"},"datePublished":"2022-05-22T19:40:07.54Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Nicest people ever. Had an emergency and lost a contact, and they were so quick to help and kind! Great customer service and people.","comment":{"@type":"Comment","name":"","datePublished":"2022-05-23T18:57:18Z","text":"Thank you for your review. Our associates are some of the best around and we are always happy to hear our customers feel the same!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jeremy Paceley"},"datePublished":"2022-05-17T19:19:52.921Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Purchased a new set of glass in January in end of April notice a lot of scratches on the lenses. On may the 5 call the store around 10am was asked for my number and they would call me back. At 4pm I got off work and went to the store that had no customer waiting but did not have the time to call me back . Was told by the store manager that the scratches on my lenses where from abuse. That it was not possible to get a defective lense. And that would never happen. Had to pay the deductible on the warrenty plan they sell to get them replaced. I did that. Then I sent the corporate office a email about what had happened. On May the 16th I got a email back from the corporate office stating that the store manger said that the problem had been resolved. Called the store to find out if my lenses where in on May the 16th was told no so I asked when they would be in. After about 10minutes was then told they where in and I need to come in so I did. Manager was not working then. So on May the 17 I call and talked to here about how this had been resolved and was told because I paid my deductible. Very poor service out of a store manager telling a lie to their corporate office","comment":{"@type":"Comment","name":"","datePublished":"2022-05-17T20:49:45Z","text":"Thank you for your review. We are sorry to hear your experience at LensCrafters did not meet your expectations. We strive to meet all of our customer needs. Please go to https://www.luxotticacustomercare.com/lenscrafters to follow up so we can redirect your concern to the appropriate person."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kim Knap"},"datePublished":"2022-05-09T17:32:05.682Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Dr. Rich was fabtastic. He is effecient bit throrough. He is knowledgable and up to relevant science. We have fone 2 years in a row now and we thinj he and his staff are fantastic!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Frozen Time"},"datePublished":"2022-05-07T23:12:08.485Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"I purchased three sets of glasses and didn't get anything I wanted. The customer service representative didn't listen to any of my needs so everything is incorrect. I won't be returning to this store. The customer service was horrible, the Doctor who did the test was in a hurry and could care less about my vision. The only thing the doctor cared about was upselling services. The doctor also bad mouthed employees in front of customers. Too bad I can't give LensCrafters in Champaign a zero star.\nI called yesterday and asked why my glasses don't have anti fog when I asked for it and they told me to bring them in and they would take care of it. The next morning I arrived and they told me they had no anti-fog for lenses. Also, I look at computers all day and requested blue light filtering but when my glasses arrived there was no blue light filtering. Lenses are so thick on my third set that it's inconvenient to wear them. I spent a huge amount of money and all of these glasses are garbage. I'm going to need to go to a real doctor and customer representatives to get correct glasses.","comment":{"@type":"Comment","name":"","datePublished":"2022-05-09T19:25:26Z","text":"Thank you for your review. We are sorry to hear your experience at LensCrafters did not meet your expectations. We strive to meet all of our customer needs. Please go to https://www.luxotticacustomercare.com/lenscrafters to follow up so we can redirect your concern to the appropriate person."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Joey Chen"},"datePublished":"2022-04-14T20:03:19.374Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I recently made a purchase in lenscrafter, but when I picked up the glasses today I noticed that the lens was way thicker than I expected. I was a bit hesitant to go back in to ask them for a replacement but I did and I’m so glad I did! The associate who helped me with the replacement process was Lydia, Lydia honestly provided me with the best service I’ve ever received in any other places in my life! Really took the time to help me pick out a new frame that would fit me better, also took the time to explain why the lens came out to be much thicker than I expected. Lydia really made whole process quick, easy, and smooth. Overall, things couldn’t have gone any better. I was extremely satisfied with Lydia’s service! Regardless the price I had to paid for the glasses, just for the service provided by Lydia, I will definitely go back in the future!","comment":{"@type":"Comment","name":"","datePublished":"2022-04-15T13:45:34Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jonathan Panczyk"},"datePublished":"2022-03-25T16:20:52.847Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"C.J. was very welcoming the absolute second I walked in, understood why I was there, helped me pick out brand new Brooks Brothers frames, and had me measured in no time.\nThe excellent and superior customer service that C.J. provides is why I will only deal with LensCrafters, and recommend your store to anyone who is looking for great product and equally great service.\n\nPlease find a way to recognize him for everything I mentioned.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Mary Belz"},"datePublished":"2022-03-20T18:46:08.342Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great service and so easy. Staff were all polite . Great experience with them ! Will return in future. Thank you !","comment":{"@type":"Comment","name":"","datePublished":"2022-03-22T14:23:13Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Margie Ruffin"},"datePublished":"2022-03-05T18:51:21.141Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I had a great experience at LensCrafters Champaign. The service was expedient and the staff was super helpful!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Porter Halcrombe"},"datePublished":"2022-02-23T23:56:52.849Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"shaun zimmerman"},"datePublished":"2022-02-23T22:44:25.657Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Aleena Nelson"},"datePublished":"2022-02-19T22:42:43.649Z","reviewRating":{"@type":"Rating","ratingValue":"4","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Lawrence Blomberg"},"datePublished":"2022-02-12T16:54:33.971Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Terrence was great! Really explained everything well and very professional!","comment":{"@type":"Comment","name":"","datePublished":"2022-02-17T21:59:32Z","text":"Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Olivia Proctor"},"datePublished":"2022-02-11T23:00:27.358Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-02-17T17:45:55Z","text":"Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Deep Chatterjee"},"datePublished":"2022-02-06T00:13:34.091Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I got a eye exam done. Pretty quick, on time. I also ordered a set of glasses. Staff were great. I ended up liking something that was above by $100 from expected budget, but I was given a $50 discount, which was much appreciated and I went ahead. Pick up for me is about 1.5 weeks which is fine for me since I'm not in a rush.","comment":{"@type":"Comment","name":"","datePublished":"2022-02-07T18:46:14Z","text":"Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Arminda Magtanao"},"datePublished":"2022-02-02T16:49:07.367Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-02-07T21:45:15Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Derrick Ennis"},"datePublished":"2022-01-25T21:10:24.404Z","reviewRating":{"@type":"Rating","ratingValue":"2","bestRating":"5"},"reviewBody":"Showed up for appointment and was told doctor wasn't there no phone call or nothing","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Oscar Prado"},"datePublished":"2022-01-24T22:02:52.271Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Crew was very helpful in getting a proper fit and incredibly friendly. Rosie was excellent and extremely helpful.","comment":{"@type":"Comment","name":"","datePublished":"2022-01-25T20:52:07Z","text":"Hi! Thank you so much for your review. We are excited to hear that Rosie and the team were able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Riley Eubanks"},"datePublished":"2022-01-20T19:40:08.202Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Cameron is the absolute best!! After a long day of traveling she swooped in and found me so many answers. Even though their shops POS was down she made sure we could get our new glasses ASAP :)","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Neriamara Martins-West (Neri)"},"datePublished":"2022-01-18T19:39:07.932Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Rosie is amazing. Great customer service and a super fun, patient and caring young lady.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Tommy West"},"datePublished":"2022-01-18T19:38:06.952Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Rosie was great Thank you","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Candace Gunby"},"datePublished":"2022-01-17T21:01:56.07Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great experience! Rosie and Elizabeth were good to me","comment":{"@type":"Comment","name":"","datePublished":"2022-01-21T21:11:21Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Denise Moody"},"datePublished":"2022-01-17T15:20:13.412Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-01-21T18:06:39Z","text":"Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Dustin Allen"},"datePublished":"2022-01-15T07:20:02.774Z","reviewRating":{"@type":"Rating","ratingValue":"2","bestRating":"5"},"reviewBody":"I don't think I'll purchase from this location again. For one, the staff is fairly unprofessional compared to other places in the CU area. And two, after driving 40 minutes to pick up my glasses I got there to see the staff locking up and leaving more than half an hour prior to the posted store hours.","comment":{"@type":"Comment","name":"","datePublished":"2022-01-19T17:19:23Z","text":"Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We apologize that we did not exceed your expectations during your visit. We value our customer’s feedback! Please go to https://www.luxotticacustomercare.com/lenscrafters to provide your information so we can contact you and work to resolve the issue."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Dontae Evans"},"datePublished":"2022-01-14T21:51:06.803Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-01-18T21:21:22Z","text":"Thank you for your review, all of our associates work diligently to provide a great experience! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Joe Corbett"},"datePublished":"2022-01-08T15:16:54.151Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-01-12T15:30:51Z","text":"Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"jeff"},"datePublished":"2022-01-08T07:49:38.245Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"sabrina was great and super personable","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Zach Martin"},"datePublished":"2022-01-06T00:41:25.36Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-01-06T17:19:24Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Gary Montgomery"},"datePublished":"2022-01-03T19:15:48.833Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Brazliegh Kohl"},"datePublished":"2022-01-02T20:48:35.714Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Ian and Cameron were great help!","comment":{"@type":"Comment","name":"","datePublished":"2022-01-03T15:18:04Z","text":"Hi! Thank you so much for your review. We are excited to hear Ian and Cameron were able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Erica Tomasello"},"datePublished":"2021-12-23T00:50:57.862Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-12-23T15:34:50Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"muthu kumar"},"datePublished":"2021-12-20T23:33:08.496Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"It was awesome both with doctor and the eye care specialists.\nBy\nAvinaash","comment":{"@type":"Comment","name":"","datePublished":"2021-12-21T17:31:28Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Saurajyoti Kar"},"datePublished":"2021-12-17T00:20:03.638Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"It was a good experience shopping at the store. Jess helped me throughout the process. I generally take a long time before i nail down my choice. Jess helped me out patiently and a happy experience for both of us!","comment":{"@type":"Comment","name":"","datePublished":"2021-12-17T16:48:19Z","text":"Hi! Thank you so much for your review. We are excited to hear Jess was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Traci Crawford"},"datePublished":"2021-12-16T21:16:30.395Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great service, fast and very friendly, our last visit Rosey and Sabrina we awesome, this visit Cameron and Jasmine were super helpful and friendly","comment":{"@type":"Comment","name":"","datePublished":"2021-12-17T19:00:13Z","text":"Thank you so much for your review. Our team is some of the best around and we are always happy to hear our customers feel the same!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Cammy Jones"},"datePublished":"2021-12-16T16:19:14.037Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-12-21T18:24:07Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Curtis Moore"},"datePublished":"2021-12-04T22:34:06.252Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Joe Crawford"},"datePublished":"2021-12-04T22:29:50.816Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Shuo Wang"},"datePublished":"2021-11-27T18:14:54.662Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Rosie is most helpful!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Justen Gourley"},"datePublished":"2021-11-26T20:05:46.961Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-12-01T21:45:07Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jonathon Mathews"},"datePublished":"2021-11-24T22:25:55.104Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Rosie helped me it was very polite and extremely helpful not only did she tighten them like normally she actually fixed my arms on them too which I haven't got any other place to do so she was extremely helpful thank you Rosie","comment":{"@type":"Comment","name":"","datePublished":"2021-11-30T18:24:56Z","text":"Hi! Thank you so much for your review. We are excited to hear Rosie was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Chesca Cassinelli"},"datePublished":"2021-11-22T19:53:36.896Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Shaun Cook"},"datePublished":"2021-11-21T18:01:44.482Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"I give one star because the employee was courteous! Outside that there is one staff member working, which isn’t abnormal anymore but you are gonna wait here forever and may not even accomplish anything?! I picked frames, and lenses, it was all good n ready to measure and their system crashed so had to come back. Went back, spend an hour waiting again, get measured and now they tell me they can’t get me clear lenses for my frames, just sunglasses?!\n\nThey have no idea what they r doing here. Save yourself some time n go elsewhere!!!!","comment":{"@type":"Comment","name":"","datePublished":"2021-11-22T15:55:59Z","text":"Hello Shaun,\nThank you for contacting us regarding your experience. I am providing you with the link to our Luxottica Cares Form. This form will request all necessary information, so that we may address your concerns as quickly as possible. To access the form, please visit:\nhttps://www.luxotticacustomercare.com/lenscrafters"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ramona Palmer"},"datePublished":"2021-11-20T20:37:20.79Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Nga Ngo"},"datePublished":"2021-11-20T03:40:39.103Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"It was so terrible. I don't think I will come back","comment":{"@type":"Comment","name":"","datePublished":"2021-11-26T18:51:50Z","text":"Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We apologize that we did not exceed your expectations during your visit. We value our customer’s feedback! Please go to https://www.luxotticacustomercare.com/lenscrafters to provide your information so we can contact you and work to resolve the issue."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Phong Tran"},"datePublished":"2021-11-19T16:22:57.544Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"It was so terrible I have never seen before","comment":{"@type":"Comment","name":"","datePublished":"2021-11-19T20:15:46Z","text":"Hello,\nThank you for contacting us regarding your experience. I am providing you with the link to our Luxottica Cares Form. This form will request all necessary information, so that we may address your concerns as quickly as possible. To access the form, please visit:\nhttps://www.luxotticacustomercare.com/lenscrafters"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Bill Kubaitis"},"datePublished":"2021-11-18T18:46:31.451Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Mark was awesome! The first pair he suggested was the best look for my face. Made everything clear. I still love Lens Crafters Champaign the Best. Got me in with the doc same day and had me outta there fast!","comment":{"@type":"Comment","name":"","datePublished":"2021-11-24T14:52:06.619Z","text":"Hi! Thank you so much for your review. We are excited to hear that Mark was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Corinne Pavesic"},"datePublished":"2021-11-13T19:46:44.07Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Rosie was great l","comment":{"@type":"Comment","name":"","datePublished":"2021-11-18T17:42:04Z","text":"Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Randy R"},"datePublished":"2021-11-11T18:50:10.384Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Eye care is part of health care. Their staff does not wear masks. Upon arrival, the person checking everyone in had his mask under his nose, and when he spoke it fell under his mouth. He was quite obviously used to doing this 100% of the time. I left and cancelled my appointment. I cannot say how much the lost revenue means to Lenscrafters. It might be more profitable to keep employees unable to follow simple direction and lose customers. Or maybe others don't care about mask wearing. If you care about mask wearing- DO NOT GO TO THIS LENSCRAFTERS. They said this was an unfortunate one time occurrence, but other reviews show this is their practice.","comment":{"@type":"Comment","name":"","datePublished":"2021-11-15T15:35:59Z","text":"Thank you for your review. We are sorry to hear that your experience at LensCrafters did not meet your expectations. We strive to deliver the best service in the industry. Please go to https://www.luxotticacustomercare.com/lenscrafters to follow up so we can work to correct this issue."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Mark Hughes"},"datePublished":"2021-11-10T22:54:35.086Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Give Mark two stars, Liz!!","comment":{"@type":"Comment","name":"","datePublished":"2021-11-15T21:38:33Z","text":"Thank you for your review, all of our associates work diligently to provide a great experience! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"LaValle Thomas"},"datePublished":"2021-11-10T00:48:49.604Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-11-10T17:10:57Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Katie Hanks"},"datePublished":"2021-11-08T19:53:07.399Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Rosie was so nice and entertaining while helping me. We had a great time picking out my glasses!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Terri McCarthy"},"datePublished":"2021-11-06T23:51:27.036Z","reviewRating":{"@type":"Rating","ratingValue":"4","bestRating":"5"},"reviewBody":"Dr. and his staff were great. The \"eyeglass side\" not only allowed customers to not be masked, some staff couldn't be bothered to wear one and/or wear them correctly. Makes me wonder how much the franchise values patients/customers.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Stephen Downie"},"datePublished":"2021-11-06T19:57:16.176Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Amazing service! I banged my glasses somehow and they were very crooked. I went to LensCrafters at 2000 N Neil in Champaign IL and Dayo the lens technician worked magic on my glasses to get them perfectly straight again!","comment":{"@type":"Comment","name":"","datePublished":"2021-11-12T17:53:25.041Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Maureen Leenerts"},"datePublished":"2021-11-05T20:32:09.952Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-11-10T21:49:11Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Hannah Scalise"},"datePublished":"2021-11-04T22:03:25.117Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Kim is the best!!","comment":{"@type":"Comment","name":"","datePublished":"2021-11-10T17:47:34Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Will Finnegan"},"datePublished":"2021-11-03T19:15:47.27Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Rosie was super helpful and nice when I came to try on my new glasses! Thanks for the help!","comment":{"@type":"Comment","name":"","datePublished":"2021-11-04T13:06:19Z","text":"Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jakub Bochenek"},"datePublished":"2021-11-02T14:20:49.497Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-11-05T15:41:39Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Diane McNattin"},"datePublished":"2021-11-01T23:25:11.212Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"What great service! I visited two times just to make sure I knew what I wanted and both times I was met with knowledgeable staff. They also took the time to work with me to find the perfect pair of glasses. I was so happy with their service I purchased two!","comment":{"@type":"Comment","name":"","datePublished":"2021-11-05T19:26:21Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jaimie Hilligoss"},"datePublished":"2021-10-28T15:14:01.657Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Always super helpful and friendly!!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Sally Cook"},"datePublished":"2021-10-26T22:51:17.652Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I just ordered my glasses today. The main reason I came back to LensCrafters was Mark. I have rarely ever met anyone who truly loves what they do, but Mark is one of those people. He could not have been more pleasant to work with, and really knows his stuff. Can't wait to get my new glasses!","comment":{"@type":"Comment","name":"","datePublished":"2021-10-27T20:54:16Z","text":"Hi! Thank you so much for your review. We are excited to hear Mark was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kristina K"},"datePublished":"2021-10-26T19:53:26.471Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-10-28T18:02:07Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Doug Dees"},"datePublished":"2021-10-26T19:09:56.634Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-10-28T18:25:23Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Leigh Hall"},"datePublished":"2021-10-23T16:58:16.822Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very reasonable, very caring people.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Sylvester T"},"datePublished":"2021-10-21T18:40:01.158Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-10-25T20:44:54Z","text":"Hello Sylvester, Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Michael McAndrew"},"datePublished":"2021-10-21T16:39:54.322Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Adjusted my glasses at no cost, Sabrina was very sweet throughout the process. Would recommend!","comment":{"@type":"Comment","name":"","datePublished":"2021-10-22T21:19:58Z","text":"Hi! Thank you so much for your review. We are excited to hear Sabrina was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Michele Risner"},"datePublished":"2021-10-15T14:44:50.066Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-10-18T15:49:50Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Frederick Pardoe"},"datePublished":"2021-10-14T22:45:26.828Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I am terrible about breaking my glasses and usually when I ask to get them repaired I am either told that they can’t be fixed and that I need to buy new glasses, or that it will take weeks to repair. This time, I took them to this lens crafters and Sabrina fixed them in about 10 minutes and it was free of charge! I have broken my glasses in the exact same way before (by popping a screw)only to be told that they could not be fixed, I was very happily surprised to have them repaired right there and then.","comment":{"@type":"Comment","name":"","datePublished":"2021-10-15T13:23:12Z","text":"Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jessica Qin"},"datePublished":"2021-10-12T17:39:01.363Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"We had a good experience with associates Mark!He’s nice and professional! He helps us a lot!","comment":{"@type":"Comment","name":"","datePublished":"2021-10-12T20:58:11.23Z","text":"Hi! Thank you so much for your review. We are excited to hear Mark was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jon Stephens"},"datePublished":"2021-10-05T16:05:35.605Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-10-07T16:54:34Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Razelle Igana"},"datePublished":"2021-10-01T23:15:18.438Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Sharon Jackson"},"datePublished":"2021-10-01T23:04:06.765Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Mark was incredibly helpful in guiding me to find the perfect pair of glasses for my face. His knowledge was truly impressive but his most outstanding quality is his caring friendliness.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Linda Trevena"},"datePublished":"2021-09-29T15:09:49.543Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Sabrina was fantastic, when I first came in to order my glasses she was a great help and I was lucky to get her when I came in to pick up my order. She’s greets as soon as you get in the door let’s you know that someone will be with you soon. She answered all of my question when I was getting fitted for my order. If anyone goes to LensCrafters ask for Sabrina!","comment":{"@type":"Comment","name":"","datePublished":"2021-09-29T18:59:03Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Mitchell Jannusch"},"datePublished":"2021-09-28T18:45:17.265Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-09-30T15:45:21Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Autumn Berbaum"},"datePublished":"2021-09-28T14:13:16.056Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Sabrina was great - knowledgeable and kind! Shipping on my contacts was super quick and my glasses were ready in a week! Thank you!","comment":{"@type":"Comment","name":"","datePublished":"2021-09-30T19:01:52Z","text":"Hi! Thank you so much for your review. We are excited to hear Sabrina was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Sabrina Ashford"},"datePublished":"2021-09-25T22:44:05.145Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-10-07T17:28:31Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Aditi Adve"},"datePublished":"2021-09-25T18:41:53.229Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-10-06T20:35:20Z","text":"Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Katie Prosise"},"datePublished":"2021-09-25T15:51:35.56Z","reviewRating":{"@type":"Rating","ratingValue":"2","bestRating":"5"},"reviewBody":"I called November 1 to see what the status of my September 25 order was. My migraine glasses had arrived September 29 and no one called me. The staff on the call made no apology; different staff, in person, seemed very embarrassed and apologized sincerely. During my September visit, the salesman Mark asked intrusive questions about my disability that had nothing to do with my vision needs. May never come back.","comment":{"@type":"Comment","name":"","datePublished":"2021-10-06T15:35:28Z","text":"Hello Katie, Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Susan Wolf"},"datePublished":"2021-09-23T20:47:56.207Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Exceptional customer service. Would recommend.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Roland Gropper"},"datePublished":"2021-09-18T17:13:00.683Z","reviewRating":{"@type":"Rating","ratingValue":"2","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-09-23T14:59:02Z","text":"Hi there, thank you for your review. We are disappointed to hear about your experience. We strive to provide the best glasses and customer service in the industry. Please go to https://www.luxotticacustomercare.com/lenscrafters so we can resolve this issue."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"OC KEL"},"datePublished":"2021-09-18T16:16:23.562Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-09-23T14:41:36Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Randall Summit"},"datePublished":"2021-09-16T17:49:38.42Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-09-17T15:51:50Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Michael Dodd"},"datePublished":"2021-09-11T15:02:30.812Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Deepak Nair"},"datePublished":"2021-09-10T17:07:44.901Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"roger weber"},"datePublished":"2021-09-10T16:37:16.207Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Yolanda Scott"},"datePublished":"2021-09-09T20:00:00.574Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-09-10T19:12:43Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ismet Eikram"},"datePublished":"2021-09-05T16:47:07.04Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Excellent service","comment":{"@type":"Comment","name":"","datePublished":"2021-09-06T20:26:58Z","text":"Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Maggie Kolb"},"datePublished":"2021-09-04T21:04:44.158Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very professional staff. Especially appreciated the supervisor/manager (or whatever) who was on duty. She worked with me and then assisted the clerk who took over my order.","comment":{"@type":"Comment","name":"","datePublished":"2021-09-06T15:34:54.133Z","text":"Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We apologize that we did not exceed your expectations during your visit. We value our customer’s feedback! Please go to https://www.luxotticacustomercare.com/lenscrafters to provide your information so we can contact you and work to resolve the issue."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Henry Borsuk"},"datePublished":"2021-09-04T00:04:46.14Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Had a wonderful experience, thank you Lydia for helping me out! Glasses came quick!","comment":{"@type":"Comment","name":"","datePublished":"2021-09-06T18:02:18Z","text":"Hi! Thank you so much for your review. We are excited to hear Lydia was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Clark Csiki"},"datePublished":"2021-09-03T23:51:56.028Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-09-08T16:37:46Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Stephanie Tritcher"},"datePublished":"2021-09-02T16:03:26.078Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Lydia was fantastic and so very helpful. Clean store and good selection. Fast turn around for getting my new glasses. Thank you","comment":{"@type":"Comment","name":"","datePublished":"2021-09-02T20:01:37Z","text":"Hi! Thank you so much for your review. We are excited to hear that Lydia was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Musong Qin"},"datePublished":"2021-08-30T18:15:42.994Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-09-02T15:42:19Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Danielle York"},"datePublished":"2021-08-25T16:31:06.948Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Charlie Myerscough"},"datePublished":"2021-08-24T20:58:21.953Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-08-25T18:44:56Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Keegan Avery"},"datePublished":"2021-08-23T23:50:47.165Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Absolutely phenomenal customer service with extraordinarily friendly staff. For a first time visitor to LensCrafters they set a pleasant standard. Everything from the eye exam to picking out frames went smoothly and in an efficient manner. I look forward to my next visit","comment":{"@type":"Comment","name":"","datePublished":"2021-08-25T16:56:48Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Carlos juarez"},"datePublished":"2021-08-21T15:52:28.212Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-08-24T20:38:04Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ariana Howie"},"datePublished":"2021-08-20T22:16:52.444Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"So helpful and amazing","comment":{"@type":"Comment","name":"","datePublished":"2021-08-23T20:14:58Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"R S"},"datePublished":"2021-08-19T22:44:55.171Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Loved it!","comment":{"@type":"Comment","name":"","datePublished":"2021-08-20T16:14:09Z","text":"Hello, Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Yvette Johnson-Walker"},"datePublished":"2021-08-19T18:53:02.514Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Belinda Simmons Davis"},"datePublished":"2021-08-18T18:25:11.754Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-08-20T17:13:13Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Heather Doney"},"datePublished":"2021-08-16T21:39:33.506Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-08-19T16:04:08Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Mahesh Gubba"},"datePublished":"2021-08-16T17:33:40.566Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Anisha Gubba"},"datePublished":"2021-08-16T17:33:40.256Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Elizabeth Wagner"},"datePublished":"2021-08-16T16:31:01.391Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Best places to get eyeglasses!","comment":{"@type":"Comment","name":"","datePublished":"2021-08-17T17:11:40Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Sam Laufenberg"},"datePublished":"2021-08-16T16:07:23.832Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Sarah Laufenberg"},"datePublished":"2021-08-16T16:07:12.367Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Tai Gomez"},"datePublished":"2021-08-15T20:05:22.507Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"My glasses were messed up, very bent out of shape, but Mia fixed them no problem! She's amazing!","comment":{"@type":"Comment","name":"","datePublished":"2021-08-16T13:59:11Z","text":"Hi! Thank you so much for your review. We are excited to hear Mia was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"George Khazoum"},"datePublished":"2021-08-06T23:23:44.688Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"My glasses broke while I was shopping. I walked in there because I could not drive back home without my glasses. Zophia and Ian took very good care of me right away. They put a new screw for my frame. They were very generous with me. I appreciate all the help they gave me. Nice customer service. They saved my day.","comment":{"@type":"Comment","name":"","datePublished":"2021-08-09T14:36:59Z","text":"Hi! Thank you so much for your review. We are excited to hear that Zophia and Ian were able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jonelle DePetro"},"datePublished":"2021-07-24T22:05:28.943Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"100-mile round trip to look at frames because their website suggested they had some I might like. When I entered the store I was asked if I had an appointment. I replied that I did not. I was then asked if I had a valid eye prescription. I showed her my prescription and was told it was no longer valid (I had gotten it pre-COVID) and that they would not be able to help me. Too bad. I'm just shopping for frames at this point. but I guess you can't do that at Lens Crafters. Maybe it's a COVID restriction. Very disappointing. We couldn't even look.","comment":{"@type":"Comment","name":"","datePublished":"2021-07-26T19:55:16Z","text":"Hi there, thank you for your review. We are disappointed to hear about your experience. We strive to provide the best glasses and customer service in the industry. Please go to https://www.luxotticacustomercare.com/lenscrafters so we can resolve this issue."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Rafik Belmellat"},"datePublished":"2021-07-16T00:53:26.989Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Don’t take your kids there for an exam, the doctor is unprofessional , inpatient , and rude with kids,we had appointment at 545pm, he called us for the exam and he told his assistant (you know the rules after 5pm) in front of us ??!!!!. Then he spend 2 minutes with my 5 years old son without even doing any test because my son was scared of his behaviors then he tried to prescribe him eye glasses to run his business next door ( Lenscatters)","comment":{"@type":"Comment","name":"","datePublished":"2021-07-16T15:54:04.31Z","text":"Hi there, thank you for your review. We are disappointed to hear about your experience. We strive to provide the best glasses and customer service in the industry. Please go to https://www.luxotticacustomercare.com/lenscrafters so we can resolve this issue."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Char Mitchell"},"datePublished":"2021-05-15T23:56:33.065Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The Associate Mia was exceptional! She made the experience fun and she was very helpful. Mia made sure she searched every option to make sure I received the best deals possible, with and without insurance. Her customer service was top notch!!","comment":{"@type":"Comment","name":"","datePublished":"2021-05-17T18:56:48Z","text":"Hello Char, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Lindsay Hewitt"},"datePublished":"2021-04-18T03:18:19.18Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-04-19T20:29:26Z","text":"Great to hear! We appreciate your review and hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Teri Hedrick"},"datePublished":"2021-03-30T02:40:00.985Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-03-30T16:22:39Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Turner Rives"},"datePublished":"2021-03-04T17:42:55.395Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-03-04T20:55:33Z","text":"Hello Turner, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We apologize that we did not exceed your expectations during your visit. We value our customer’s feedback! Please go to https://www.luxotticacustomercare.com/lenscrafters to provide your information so we can contact you and work to resolve the issue."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Daniel Torres"},"datePublished":"2021-02-28T18:11:42.599Z","reviewRating":{"@type":"Rating","ratingValue":"2","bestRating":"5"},"reviewBody":"LensCrafters has the best selection of frames which is the only reason why we went there. If you're looking for service to match, I would advise going somewhere else such as All About Eyes who greeted us warmly and answered all questions even though we were just browsing the store at the time. At LensCrafters, we were greeted harshly and the conversation to order two pairs of frames was painful as the individuals who worked there made their bad moods known to us making it seem like it was an inconvenience that we were even in the store. The selection of frames is great, but the service is absolutely terrible. It was not just the individual assisting us who made us feel like we were wasting their time, but the entire staff as they talked about their day and customers to each other very loudly and rudely.","comment":{"@type":"Comment","name":"","datePublished":"2021-03-01T16:36:05Z","text":"Thank you for your review. We are sorry to hear that your experience at LensCrafters did not meet your expectations. We strive to deliver the best service in the industry. Please go to https://www.luxotticacustomercare.com/lenscrafters to follow up so we can work to correct this issue."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Andi Liu"},"datePublished":"2021-02-13T13:31:53.023Z","reviewRating":{"@type":"Rating","ratingValue":"2","bestRating":"5"},"reviewBody":"Had an eye exam there and they just want my money. One of the ladies helping me was nice but the doc was very unprofessional. They also refused to get me in touch with my previous eye doctor (Dr. Freeman), whose office was there, even though they knew her contact info... It's not like a healthcare facility, more like a shopping center. This is 2021 btw. It was so great before they renovated and switched doctors","comment":{"@type":"Comment","name":"","datePublished":"2021-02-15T19:24:19Z","text":"Thank you for your review. We are sorry to hear your experience did not meet your expectations. Please go to https://www.luxotticacustomercare.com/lenscrafters to follow up so we can work to correct this issue."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"marcela guillen"},"datePublished":"2021-01-31T19:28:51.716Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-02-01T15:44:14Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kathy Mennenga"},"datePublished":"2021-01-22T20:26:08.041Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-01-26T18:40:50Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Rodney Williams"},"datePublished":"2020-11-30T16:40:07.169Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"If I could give zero stars I would. They don’t think of themselves as healthcare providers. The worst phone service ever. I hate this place. They care nothing about their patients. To them, we’re merely customers, and even that they don’t care about. Not B those who work there. If you want ONLY a job, then don’t take one in healthcare. My body should not be just your paycheck. Rachel at All About Eyes is top drawer.","comment":{"@type":"Comment","name":"","datePublished":"2020-12-01T02:57:44Z","text":"Thank you for your review. We are sorry to hear your experience did not meet your expectations. Please go to https://www.luxotticacustomercare.com/lenscrafters to follow-up so we can work to correct this issue."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Joshua Coburn"},"datePublished":"2020-10-31T22:32:18.425Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Just wanted to say that the process for getting glasses, even if insurance is out-of-network is very easy. Every step of the process from the first person I spoke with through picking up my glasses was so friendly and kind. I unfortunately lived somewhere with no Lenscrafters for a few years and totally forgot how incredibly easy you guys make the entire process. Thanks to the whole team there!","comment":{"@type":"Comment","name":"","datePublished":"2020-11-02T15:53:00Z","text":"Hello Joshua, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Sellie Viser III"},"datePublished":"2020-10-12T23:59:06.984Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great crew","comment":{"@type":"Comment","name":"","datePublished":"2020-10-13T16:33:33Z","text":"Thank you for your review. Our associates are some of the best around and we are always happy to hear our customers feel the same!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Trucker Ross Perry"},"datePublished":"2020-09-16T20:13:49.943Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"My glasses broke while on a family vacation so I super glued and taped them back together just to make them last until I got home . Called lens crafters and asked about getting new frames for my lenses that I had prescribed last year . They said my insurance was expired for the frames and I said that’s fine I will just buy a whole new frame . They then said we can’t do that because your lenses are expired I said no they aren’t I just went to the eye doctor last year . So then they basically refused my service because I just wanted new frames for my lenses and told them I wasn’t going back to the eye doctor for another exam. Thanks for nothing lens crafters you lost a paying customer.","comment":{"@type":"Comment","name":"","datePublished":"2020-09-17T18:33:32Z","text":"Hi there, thank you for your review. We are disappointed to hear about your experience. We strive to provide the best glasses and customer service in the industry. Please go to bit.ly/LC-Support so we can resolve this issue."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"joyce cassell"},"datePublished":"2020-09-05T18:20:13.955Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"This is the worst store to purchase glasses from. They dont care about their customers or the products they sell. Wanted to purchase a pair of glasses I wanted, staff told me I needed another choice. My husband ordered his glasses 3 weeks ago and the main manager Rodney told us the glasses were lost. When my husband said this is unacceptable he would just go elsewhere, he didn't care and just told him he would just refund the price we paid and our insurance. I plan on letting the insurance company know how this company treats the customer and it doesn't seem to bother them that you go elsewhere. This is the worst treatment we have received from a company in a long time. So disappointed in Lens crafters and the staff.","comment":{"@type":"Comment","name":"","datePublished":"2020-09-07T20:42:53Z","text":"Hi there, thank you for your review. We are disappointed to hear about your experience. We strive to provide the best glasses and customer service in the industry. Please go to bit.ly/LC-Support so we can resolve this issue."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"todd cassell"},"datePublished":"2020-08-15T16:07:20.97Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Tried to buy 60 off sunglasses wanted to charge me 1100 dollars will buy elsewhere\n\nAfter writing this post and waiting 3 weeks for my glasses I was told somehow they have been lost but could reorder. I spoke to the store manager Rodney, and all he could say was we can refund your money. If you are purchasing do not deal this store as you will have to take a shower afterwards from all the garbage they spew from there mouths, and it does not seem to bother as there are suckers born every minute. I will take my refund and go elsewhere that will treat me with respect and dignity.","comment":{"@type":"Comment","name":"","datePublished":"2020-08-18T14:36:52Z","text":"Hi there, thank you for your review. We are disappointed to hear about your experience. We strive to provide the best glasses and customer service in the industry. Please go to bit.ly/LC-Support so we can resolve this issue."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Holly Eaton"},"datePublished":"2020-02-29T22:13:43.687Z","reviewRating":{"@type":"Rating","ratingValue":"4","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Shannon Cowper"},"datePublished":"2020-02-12T03:58:32.589Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Everyone was very courteous and professional which made for a very nice eye wear shopping experience","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"AMG"},"datePublished":"2020-01-23T16:46:54.385Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Called for a quote on replacement lenses, single vision simple prescription. I was quoted $450 for just the lens, no frame needed. If you have any concern about saving money, maybe find another place.","comment":{"@type":"Comment","name":"","datePublished":"2020-03-05T15:36:22Z","text":"Hi AMG, thank you for your review. We value your feedback as it helps us to serve you better. Please go to bit.ly/LC-LUX so we can follow up with you directly to learn more and resolve any outstanding issues."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Henry"},"datePublished":"2019-11-19T21:34:33.243Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Looking at some of the other reviews for this location I initially was worried but a friend of mine suggested going to them because he had a good experience.\nThe eye exam was very comprehensive and all of the staff were very friendly. Dr Freeman listened to all of my concerns and was very helpful and thorough.\nFor purchasing the glasses I was helped by Tracy and Rodney, and they were very helpful in finding a pair of lenses that were just right! We went through all of the options available and they even helped me narrow down my selection from a few frames that caught my eye to one that was perfect.\nI can only speak to my experience but I would absolutely recommend this location and plan to go back for my yearly exam and any new glasses that I need for as long as I live in the area.","comment":{"@type":"Comment","name":"","datePublished":"2019-11-26T15:44:51Z","text":"Hi Henry! Thank you for sharing your experience. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Laurel Daly"},"datePublished":"2019-10-25T16:12:16.996Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Was told the location would reopen today at 9 am after being temporarily closed. It is 11 am and I still cannot get through on the phone or even leave a message. I have no way of getting access to my prescription and was not even warned of this closing happening. The least that could be done is be available when you say you will reopen. Completely unprofessional and will not be purchasing my new contacts from here once I can get access to my prescription.","comment":{"@type":"Comment","name":"","datePublished":"2019-10-30T20:23:38Z","text":"Hi Laurel, thank you for your review. We are sorry to hear about your experience. We aim to consistently meet and surpass customers' expectations. Please go to bit.ly/LC-LUX so we can follow up with you directly."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kathryn Eichen"},"datePublished":"2019-07-02T20:30:48.208Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"After my appointment with my eye doctor I went in to get a pair of glasses. I felt rushed by the employee I was working with. Before I even found a frame she was taking my insurance and putting a pair of glasses in the computer. I was really unhappy with my experience. I would go elsewhere. I was hoping they would take time and help me figure out a pair that would look nice with my face and bone structure. Really disappointed.","comment":{"@type":"Comment","name":"","datePublished":"2019-07-22T20:53:39.145Z","text":"Hi Kathryn, thanks for your review. We value your business and are very disappointed to learn about your experience. We strive to deliver top quality customer service at all times. Please go to https://bit.ly/LC-LUX so we can follow up with you directly."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Tianying Julie Cai"},"datePublished":"2019-06-21T22:13:59.491Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Doug Rigsby"},"datePublished":"2019-05-17T01:08:07.738Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Definitely not satisfied with the customer service. I pay over $600 for a pair of glasses then a piece on the side falls off within a month or so. I go in and one of the guys takes several pictures to get the glasses fixed or replaced “under warranty” have yet to hear a word. This was at least 2 months ago. Not impressed!","comment":{"@type":"Comment","name":"","datePublished":"2019-05-17T16:18:18.549Z","text":"Hi Doug, thank you for your review. We apologize for your long wait. We aim to consistently meet and surpass customers' expectations. Please go to bit.ly/LC-LUX so we can follow up with you directly."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"taha elbouhssini"},"datePublished":"2019-01-10T02:29:59.793Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Bad experience waste my money and my time","comment":{"@type":"Comment","name":"","datePublished":"2019-01-11T18:42:52.59Z","text":"Hi Abdesselam, thank you for your review. We value your feedback as it helps us improve our service. Please go to bit.ly/LC-Support so we can follow up with you directly to learn more and have your issue resolved."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Benjamin Schweighart"},"datePublished":"2018-12-23T01:22:08.453Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Left my contacts at home in TN and they were able to help me out. Incredibly nice people, saved my trip to IL","comment":{"@type":"Comment","name":"","datePublished":"2019-01-03T19:32:13.673Z","text":"Hi Benjamin! Thank you for your positive feedback! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"juntian zeng"},"datePublished":"2018-12-06T22:24:37.493Z","reviewRating":{"@type":"Rating","ratingValue":"3","bestRating":"5"},"reviewBody":"There's no eyes test here！","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Yeshua Olguin"},"datePublished":"2018-09-27T01:45:47.756Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Sean Canady was absolutely amazing and made me feel extremely comfortable with finding a new pair of glasses. He understood what I was looking for and went with my budget, I was a bit of a complicated customer (sorry first time buying glasses myself), but he was nothing but patient and super understanding! Thank you so much Sean! You were GREAT!!! I will definitely recommend everyone to come here and will definitely come back when I need to upgrade my glasses again!","comment":{"@type":"Comment","name":"","datePublished":"2018-11-16T16:34:54.533Z","text":"Hi Yeshua! Thank you so much for your review. We are excited to hear Sean was able to help make your experience at LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"lori mott"},"datePublished":"2018-05-18T20:25:30.804Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I have had great service especially with Sean.. he makes sure its perfect.. love this place","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Lori Mott"},"datePublished":"2017-12-22T18:36:25.259Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Love love love cute frames always right. Buy insurance in case u break","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Amber Wilkey"},"datePublished":"2017-11-10T17:04:31.913Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Loved the service from all the customer service and doctors! The glasses choices are spectacular","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"L M (null)"},"datePublished":"2017-07-01T15:44:54.503Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great price, good service\nVery friendly staff that doesn't try to push any additional services or higher price frames, very low pressure.\nI didn't want to go here because I generally don't like the 'chain' businesses when I can go local but I was in a jam and needed lenses and frames same day. They were a little rushed when I came to pick up my glasses (less than an hour later even with transition lenses) but it was also 5pm so it's understandable. Even though my insurance was 'out-of-network' for Lenscrafters, it was still very reasonably priced.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"carmen Loor"},"datePublished":"2017-05-17T18:47:46.125Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"I left 3 messages to make an eye appointment, no one ever called back.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Gigi Secuban"},"datePublished":"2017-04-26T17:47:08.616Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great experience I've been to other eye places in town and have been very pleased with both the doctor side and the eye glass shop for Lenscrafters. I appreciate that it's a one-stop shop and everyone there is always so helpful. Stacy (in the eye glass part) has ALWAYS been so helpful and friendly. That might not mean and lot but it does when you consider other shops don't care that you're even there. My son and I get our eye exams done here too and the doctors have been great as well. I understand some folks might have had a bad experience but that has definitely not been my experience.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Sheng"},"datePublished":"2016-08-15T17:52:41.092Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Don't trust their insurance/discount suggestions.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Heather Rose"},"datePublished":"2016-07-28T20:08:56.601Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"I have been wearing contacts for 30 years, and I have never had such a bad experience with an eye doctor - absolutely livid with her holding my subscription renewal hostage and now denying my refill for the same subscription, but a cheaper brand of contact.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Naufil Mansury"},"datePublished":"2016-04-01T05:48:43.464Z","reviewRating":{"@type":"Rating","ratingValue":"4","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}}]</script><script type="application/ld+json">[{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Daniel Carlos"},"datePublished":"2025-03-20T18:19:54.845Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Both the eye doctor, and the store were overall great!! The eye exam was quick, and I even learned somethin about eye dilation. The staff was attentive, and I would definitely recommend shopping for glasses there.","comment":{"@type":"Comment","name":"","datePublished":"2025-03-21T04:49:52.45Z","text":"Thank you for your review! \nWe are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. \nWe hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Tammi Billings"},"datePublished":"2025-03-10T04:08:03.163Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Vwry rofessional and quick to help.","comment":{"@type":"Comment","name":"","datePublished":"2025-03-11T00:50:46.566Z","text":"Thank you for your review! \nWe are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. \nWe hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Yianni Laros"},"datePublished":"2025-02-24T19:27:47.999Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2025-03-04T16:51:52.887Z","text":"Thank you for your review! \nWe are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. \nWe hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Grace Aumiller"},"datePublished":"2025-02-18T00:13:10.978Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Stacey was wonderful and kindly replaced the nose pad that had broken off of my glasses. Great customer service and a focus on the small details that will keep me coming back!","comment":{"@type":"Comment","name":"","datePublished":"2025-02-19T01:38:45.063Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Josh Bell"},"datePublished":"2025-02-14T19:47:38.788Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Huge thanks to Sara! Her customer service was some of the best i've seen as she always had a smile, was patient, and wanted to ensure I left happy (even if it meant sitting down with me for an hour)! Thanks again!","comment":{"@type":"Comment","name":"","datePublished":"2025-02-15T05:45:08.923Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Edward Turner"},"datePublished":"2025-02-06T01:54:16.324Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2025-02-07T01:44:07.049Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Movement Global"},"datePublished":"2025-02-02T14:00:39.403Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2025-02-03T02:49:27.446Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Robert Bolton"},"datePublished":"2025-02-02T02:30:22.755Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very friendly staff and eager to stay customers","comment":{"@type":"Comment","name":"","datePublished":"2025-02-03T02:11:22.543Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Mark Gao"},"datePublished":"2025-01-22T21:34:08.025Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2025-01-23T05:39:11.094Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Sean O'Brien"},"datePublished":"2025-01-22T16:50:13.863Z","reviewRating":{"@type":"Rating","ratingValue":"4","bestRating":"5"},"reviewBody":"I stopped in on a Saturday and there was a long line of people waiting for help with getting eyeglasses. I came back first thing the next day and got help right away.\nThe selection of frames and colors was very good, and service was excellent.\nRecommend.","comment":{"@type":"Comment","name":"","datePublished":"2025-01-23T03:11:14.163Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"sneha chandra"},"datePublished":"2025-01-19T21:00:04.958Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2025-01-20T05:06:11.195Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Matthew Liu"},"datePublished":"2025-01-15T16:08:07.459Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The doctors here were very friendly and patient. It was my first time to try contacts, and they kept encouraging me to do it. Overall it was a wonderful experience!","comment":{"@type":"Comment","name":"","datePublished":"2025-01-16T03:01:56.106Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Collin Carlier"},"datePublished":"2025-01-13T16:47:09.415Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2025-01-14T03:02:02.335Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Tory Dukes"},"datePublished":"2025-01-10T18:09:45.354Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great job sara very helpful","comment":{"@type":"Comment","name":"","datePublished":"2025-01-11T03:51:30.544Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Tiffany Brown"},"datePublished":"2025-01-04T18:41:38.278Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"10/10 recommend Lens Crafters! I have had so many issues in the past with different eye doctors, and this time was MUCH different! She informed me about dry eyes, educated me on how to cope, she listened to all my concerns, and formulated a plan for success! My contacts are amazing! My frames/lenses took only ONCE (in the past it’s taken up to 8 visits to get my lenses correct), and I can see without putting my fingers in my eyes multiple times a day or struggling with headaches/dizziness! This place is a Godsend. My only feedback for improvement would be to have more than one or two people working the reception area. I didn’t catch her name, but the lady with brown hair is so direct that she comes off sounding/acting rude. Aside from that, amazing experience and I will be back next year! I appreciate you so much!!! xoxo","comment":{"@type":"Comment","name":"","datePublished":"2025-01-05T05:52:12.661Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kamron Cox"},"datePublished":"2025-01-03T20:45:25.086Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great overall experience. Staff was super helpful, and Sara was great with everything related to selection and fit.","comment":{"@type":"Comment","name":"","datePublished":"2025-01-04T06:06:09.661Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"dustin silvers"},"datePublished":"2024-12-21T16:59:33.446Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Friendly and knowledeable. Sara very efficient.","comment":{"@type":"Comment","name":"","datePublished":"2024-12-22T03:49:50.939Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ken Mulle"},"datePublished":"2024-12-16T20:07:09.615Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Always a cheerful helping hand. Anita was great making adjustments to my frames. Extensive selection of frames at the Champaign, IL location.","comment":{"@type":"Comment","name":"","datePublished":"2024-12-18T03:14:59.131Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Caleb Seboldt"},"datePublished":"2024-12-16T19:23:42.501Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Anita and Stacy were so helpful! They were able to fix the broken screw on my glasses in 5 minutes!","comment":{"@type":"Comment","name":"","datePublished":"2024-12-18T02:43:31.865Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Marisa Romanelli"},"datePublished":"2024-12-12T23:51:53.28Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Anita fixed my glasses after they got bent!","comment":{"@type":"Comment","name":"","datePublished":"2024-12-16T18:29:01.72Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Vanessa Houk"},"datePublished":"2024-11-22T18:36:04.588Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Anita,\n\nThis employee was super helpful and very friendly in assisting me by tightening my glasses. She was informative and sweet.","comment":{"@type":"Comment","name":"","datePublished":"2024-11-27T20:25:54.975Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Wong Waitan"},"datePublished":"2024-11-18T23:06:31.86Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Made us wait more than an hour. Staff always on phone and extremely bad in attitude","comment":{"@type":"Comment","name":"","datePublished":"2024-11-19T19:20:26.076Z","text":"Thank you for your review. We are sorry to hear that your experience at LensCrafters did not meet your expectations. We strive to provide the best customer service in the industry. Please go to https://luxotticacustomercare.com/lenscrafters/careformso we can work to correct this issue for you."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kyleigh Godsey"},"datePublished":"2024-11-13T19:36:30.403Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"A wonderful and quick exam! I was able to get an appointment within the same week I called, and even though I arrived a little late, the technician at the front got my pre-screening done very fast. The doctor was very nice, and the check out process easy. Overall a no-hassle exam!","comment":{"@type":"Comment","name":"","datePublished":"2024-11-14T19:14:27.61Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jamie Smith"},"datePublished":"2024-11-12T04:30:55.904Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Stacey was the most sweetest most knowledgeable person when choosing my glasses stayed more than an hour late..she helped me choose the perfect fit!!","comment":{"@type":"Comment","name":"","datePublished":"2024-11-12T20:50:03.362Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Sean Figiel"},"datePublished":"2024-11-10T21:47:23.254Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Anetta and Stacy were very helpful and lovely","comment":{"@type":"Comment","name":"","datePublished":"2024-11-11T18:53:57.453Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Tony Zhou"},"datePublished":"2024-11-10T21:12:20.579Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Ms. Anita and Ms. Stacy are absolutely perfect and professional.","comment":{"@type":"Comment","name":"","datePublished":"2024-11-11T18:52:38.054Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Veronica Toporkiewicz"},"datePublished":"2024-11-10T19:47:13.713Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Anita and Stacy were the sweetest! Came in to adjust my glasses that were hurting my ear and Anita fixed them up and adjusted screws I didn’t even know were loose. The best in town ;)","comment":{"@type":"Comment","name":"","datePublished":"2024-11-11T18:58:33.534Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ashton Reynolds"},"datePublished":"2024-11-08T17:29:33.564Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-11-11T20:44:45.886Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Arnav Chhabra"},"datePublished":"2024-11-07T23:12:16.142Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Anita was absolutely wonderful and helped me with my concern! Amazing service, will come back again just to chat with the wonderful Anita.","comment":{"@type":"Comment","name":"","datePublished":"2024-11-11T19:30:36.237Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Brittany Wydra"},"datePublished":"2024-11-02T17:23:48.171Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Anita and Destinee were able to fix my glasses and I appreciate it so much!!!","comment":{"@type":"Comment","name":"","datePublished":"2024-11-04T21:03:20.729Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Erica Hubbard"},"datePublished":"2024-10-25T15:45:39.502Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Love the location of this LensCrafters! Very convenient and easy to get to. Destinee was so very helpful and knowledgeable! And I was surprised to learn that she wasn’t the manager! I’m in town for a conference and lost a contact. I really appreciated having this support and it’s what keeps me coming back to LensCrafters!","comment":{"@type":"Comment","name":"","datePublished":"2024-11-01T19:19:08.896Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"James Lafferty"},"datePublished":"2024-10-24T18:06:16.426Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-11-01T17:31:43.592Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Lisa Foss Young"},"datePublished":"2024-10-23T00:16:32.637Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Associate was the most knowledgeable friendly and helpful person I’ve ever dealt w when buying glasses. Hours were wrong on the web so she stayed late to finish my order.","comment":{"@type":"Comment","name":"","datePublished":"2024-10-31T18:33:49.004Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Zeinab rabii"},"datePublished":"2024-10-19T21:39:01.945Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Anita at the Lens Crafters in Champaign, IL was extremely helpful to me. She kindly helped me adjust a pair on sunglasses by fitting them more closely to my face. I very much appreciate her excellent customer service!","comment":{"@type":"Comment","name":"","datePublished":"2024-10-22T19:54:36.709Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Lisa Moment"},"datePublished":"2024-10-09T16:20:40.975Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Worked with Destinee. Quick service and very knowledgeable.","comment":{"@type":"Comment","name":"","datePublished":"2024-10-11T19:59:09.419Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"David Reidy"},"datePublished":"2024-10-06T19:41:49.79Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-10-11T19:24:17.119Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Marya Ryan"},"datePublished":"2024-10-05T15:25:28.22Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"They helped me customize a pair of glasses for use while I await a second round of cataract surgery. They were super friendly and helpful!","comment":{"@type":"Comment","name":"","datePublished":"2024-10-11T19:13:43.911Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Shelsey Crull"},"datePublished":"2024-09-22T18:11:54.802Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Sarah was amazing to work with!","comment":{"@type":"Comment","name":"","datePublished":"2024-09-27T19:59:19.917Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Vivia Diep (叶美缘)"},"datePublished":"2024-09-18T17:44:08.456Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I came in with brand new glasses that were crooked and this amazing team Anita, Sara, & Dayo all worked on perfecting my sunnies back to life. Thank you guys!","comment":{"@type":"Comment","name":"","datePublished":"2024-09-19T17:05:09.956Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Nicholas Gupta"},"datePublished":"2024-09-15T17:11:46.296Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Anita helped me get my glasses fixed after I stepped on them. Absolute lifesaver!","comment":{"@type":"Comment","name":"","datePublished":"2024-09-20T18:24:33.196Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Alexey Edwards"},"datePublished":"2024-09-14T21:51:44.443Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Anita repaired and cleaned my glasses very well","comment":{"@type":"Comment","name":"","datePublished":"2024-09-20T18:14:28.913Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Mike Jervis"},"datePublished":"2024-09-09T16:12:32.893Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great people in and out quickly","comment":{"@type":"Comment","name":"","datePublished":"2024-09-11T18:57:12.517Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Emily Lux"},"datePublished":"2024-09-02T21:27:15.946Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Anita was so kind, helpful, knowledgeable, patient, everything! We had a wonderful experience at LensCrafters! It’s the only place we trust! :)","comment":{"@type":"Comment","name":"","datePublished":"2024-09-13T15:28:20.688Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Calum Beckett"},"datePublished":"2024-09-02T19:56:18.361Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Anita was very helpful and quickly re-straightened my glasses. Will be coming back!","comment":{"@type":"Comment","name":"","datePublished":"2024-09-13T15:55:12.008Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Janice Corum"},"datePublished":"2024-08-31T21:40:10.968Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"My husband and I both got new glasses. Sarah, Anita, and Dayo were super to work with, very patient and understanding of our visual needs!","comment":{"@type":"Comment","name":"","datePublished":"2024-09-13T20:10:01.956Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Joe Fuge"},"datePublished":"2024-08-24T17:35:00.448Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Anita and Sarah were great, so knowledgeable and helpful.","comment":{"@type":"Comment","name":"","datePublished":"2024-08-25T04:31:01.431Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Melissa Ducharme"},"datePublished":"2024-08-21T18:30:27.902Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Unhelpful and rushed my boyfriend and I out the door the second we stepped foot inside. It was a really weird interaction with an older white lady working there. They were unfriendly and when we came back yesterday they were also just as unhelpful. Would not recommend this place and will not be back.","comment":{"@type":"Comment","name":"","datePublished":"2024-08-22T03:20:49.9Z","text":"Thank you for your review. We are sorry to hear that your experience at LensCrafters did not meet your expectations. We strive to provide the best customer service in the industry. Please go to http://ms.spr.ly/6269lIqJD so we can work to correct this issue for you."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"shelley washburne masar"},"datePublished":"2024-08-02T17:04:27.865Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Honest, fast, courteous","comment":{"@type":"Comment","name":"","datePublished":"2024-08-03T03:18:30.074Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Samuel Mtunga"},"datePublished":"2024-07-29T21:09:56.292Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Excellent customer service. These guys are professional and friendly. It truly feels like they are looking out for you.","comment":{"@type":"Comment","name":"","datePublished":"2024-07-30T05:12:31.354Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Chris Robinson"},"datePublished":"2024-07-25T19:34:40.071Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Sarah was wonderful to work with and really went the extra mile to help me.","comment":{"@type":"Comment","name":"","datePublished":"2024-07-26T04:14:57.83Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"John Fender"},"datePublished":"2024-07-20T20:24:06.726Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I came in just to see if I could get my glasses fixed and the LensCrafters team at this location was amazinggg, they took the time to take them back to the lab and tried absolutely everything and eventually got them fixed. They were so kind and helpful and I will absolutely be coming back to this location in the future. Thank you so much.","comment":{"@type":"Comment","name":"","datePublished":"2024-07-21T07:05:14.177Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Robert Leung"},"datePublished":"2024-07-19T15:46:51.812Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Dayo and Anita repaired my glasses with great expertise and friendliness. Made my day. Thank you.","comment":{"@type":"Comment","name":"","datePublished":"2024-07-20T02:13:53.164Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Nancy Snook"},"datePublished":"2024-07-17T20:26:52.584Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Nan is your perfect customer service person. She and Janette made me feel so welcome and at home. I'm not a picky person, went in with a definite idea of what I wanted, but Nan gave me pointers that changed my mind. I will definitely recommend Lens Crafters to my friends. Now if you would only get a new Dr. 😁❣️","comment":{"@type":"Comment","name":"","datePublished":"2024-07-18T04:45:31.745Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ray Martínez"},"datePublished":"2024-07-17T19:36:29.167Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The service was quick and effective! They have good prices for the designers sunglasses and for prescription lenses.","comment":{"@type":"Comment","name":"","datePublished":"2024-07-18T03:59:54.218Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"daniel ernst"},"datePublished":"2024-07-15T02:22:57.171Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"My son’s temple piece got twisted at the hinge. We were visiting from Australia and took a chance that it might be repairable. The technician was able to straighten the hinge back to normal as did so at no charge! What a great experience and made the rest of our holiday!!","comment":{"@type":"Comment","name":"","datePublished":"2024-07-16T00:45:09.56Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Sydney Hafner"},"datePublished":"2024-07-11T19:55:36.07Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-07-12T05:43:27.588Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kate Higgs"},"datePublished":"2024-07-07T18:02:15.319Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I was in a bind with broken glasses over the weekend. They helped with a smile. So. Very. Grateful.","comment":{"@type":"Comment","name":"","datePublished":"2024-07-08T02:52:45.429Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Craig Wible"},"datePublished":"2024-06-29T17:42:09.579Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Sarah was great","comment":{"@type":"Comment","name":"","datePublished":"2024-06-30T03:34:14.476Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jenell Hardy"},"datePublished":"2024-06-26T23:37:13.959Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Anita and Nan were both so helpful. My son and I both got a pair of glasses. Anita took the time to explain the options that were available with our insurance as well as special promotions in the store. Overall a great experience.","comment":{"@type":"Comment","name":"","datePublished":"2024-06-28T11:03:59.185Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Amy Blomberg"},"datePublished":"2024-06-19T18:43:50.178Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Dayo. Huntley. Is always so helpful knowledge and professional. We ask for him every time we come. He is the best.","comment":{"@type":"Comment","name":"","datePublished":"2024-06-20T06:04:32.371Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Max S"},"datePublished":"2024-06-18T14:45:55.531Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I came in for an adjustment after accidentally rolling over on my frames. Sarah helped me with an adjustment immediately, and now they are like new. Thank you!","comment":{"@type":"Comment","name":"","datePublished":"2024-06-19T02:19:10.733Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Anthony Ippolito"},"datePublished":"2024-06-16T00:11:11.998Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Very disappointed store was closed when online it stated 8pm. They have a sign saying temporarily hours until 6pm. They should update this on their website so people don't waste there time going there","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Tracy Carlson"},"datePublished":"2024-06-14T16:21:02.616Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Diyo did an amazing job adjusting my glasses. Sara and Anita were over the top and helped me get out of my comfort zone and get something different! Love the staff at Lens crafters","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Tracy Millage-Caplinger"},"datePublished":"2024-06-09T17:45:12.878Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-06-10T02:31:29.053Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Shannon Griffet"},"datePublished":"2024-06-08T17:37:23.552Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Anita was so easy to work with. Look forward to my visits with her.","comment":{"@type":"Comment","name":"","datePublished":"2024-06-09T03:35:47.702Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Roger Greenup"},"datePublished":"2024-06-07T20:02:48.343Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Sarah at the Champaign Illinois store provided excellent service to me when I needed my glasses frames adjusted. She was very pleasant and provided prompt and efficient service. I highly recommend her if you’re in the Champaign area. Roger Greenup","comment":{"@type":"Comment","name":"","datePublished":"2024-06-08T04:50:30.757Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Stephanie Chumbley"},"datePublished":"2024-06-06T17:05:30.806Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Took my patient into get his new glasses, had to come back in with a new prescription with his glasses, they were absolutely amazing with getting everything changed for us in a quick and timely manner and were so helpful. The were able to get the 30 guarantee set in place for us and provided amazing service, thank you Sara and Anita for all that you did for us today! ☺️","comment":{"@type":"Comment","name":"","datePublished":"2024-06-07T02:48:33.828Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Shuijing Liu"},"datePublished":"2024-06-05T21:26:13.443Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Anita helped me today. She is very kind and helpful! Great service, will come again next time!","comment":{"@type":"Comment","name":"","datePublished":"2024-06-06T05:11:55.975Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Myles Roosevelt"},"datePublished":"2024-06-05T19:41:00.865Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Couldn’t ask for someone better than Anita to help with my glasses selection! She made the process super easy and created a great environment for my partner and I to walk into. Will definitely be back in the next week to buy a second pair from her!! Thank you, Anita! :)","comment":{"@type":"Comment","name":"","datePublished":"2024-06-06T04:16:47.289Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ali Golshani"},"datePublished":"2024-06-01T18:36:18.33Z","reviewRating":{"@type":"Rating","ratingValue":"4","bestRating":"5"},"reviewBody":"The services are great and quality of lenses are awesome too. It just appears to me that prices are higher than other stores. I haven’t verified that though.","comment":{"@type":"Comment","name":"","datePublished":"2024-06-02T04:59:24.616Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Donte Fizer"},"datePublished":"2024-05-31T19:46:30.071Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The guys at lens crafters helped me a lot and made sure I left satisfied","comment":{"@type":"Comment","name":"","datePublished":"2024-06-01T03:58:09.557Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Agnes Lo"},"datePublished":"2024-05-28T18:06:10.164Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I came in to get my nose pads fixed, and Anita was so kind the whole time, and of course fixed my glasses. 5+ stars!!!","comment":{"@type":"Comment","name":"","datePublished":"2024-05-29T03:23:18.091Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Brandon Stevens"},"datePublished":"2024-05-27T20:49:21.468Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-05-28T04:52:35.103Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Nacho TheBurntNacho"},"datePublished":"2024-05-26T18:26:34.521Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I’ve never been here before! I came in to get my nose pieces fixed for my glasses, I was greeted by Sarah, and she went straight to work to replace the pieces. Everything was quick and efficient :)","comment":{"@type":"Comment","name":"","datePublished":"2024-05-27T03:26:39.491Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Edwin Rodriguez"},"datePublished":"2024-05-21T21:53:24.138Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Came in to get the nose pads for my glasses replaced. Spoke with Anita, who let me know about the services they do on glasses and fixed the issues with my glasses very swiftly and kindly.","comment":{"@type":"Comment","name":"","datePublished":"2024-05-22T05:10:25.66Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Allison Wilkey"},"datePublished":"2024-05-21T19:19:05.447Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-05-22T03:56:20.593Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"naveen r"},"datePublished":"2024-05-19T18:32:47.966Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Friendly people and great collection of glasses!","comment":{"@type":"Comment","name":"","datePublished":"2024-05-20T03:05:27.975Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kiona Castro"},"datePublished":"2024-05-14T19:55:05.326Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The workers here are extremely helpful! I came in to inquire about repairing glasses, and they were able to help even though my glasses aren't from LensCrafters. Huge thank you to Dayo for his help :)","comment":{"@type":"Comment","name":"","datePublished":"2024-05-15T04:08:48.218Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Paula Connelly"},"datePublished":"2024-05-14T19:03:33.998Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-05-15T03:38:43.142Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Nan Ni"},"datePublished":"2024-05-13T20:08:19.29Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Anita is so kind, supportive, and responsible for my glasses adjustment! Lovely to meet her today. She is so amazing.","comment":{"@type":"Comment","name":"","datePublished":"2024-05-14T03:23:55.924Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Andrea Swihart-DeCoster"},"datePublished":"2024-05-12T19:53:50Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-05-13T03:19:02.937Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ammar Bhutta"},"datePublished":"2024-05-11T21:36:47.901Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Anita was an amazing representative for the store, she handled my problem with a smile and did a perfect job to fix my glasses in time before my trip. Life safer and an awesome human being","comment":{"@type":"Comment","name":"","datePublished":"2024-05-12T06:58:49.888Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Chelsey Tufino"},"datePublished":"2024-05-11T19:33:32.064Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Thank you to Anita, Sarah, and Dayo. These folk have been exceptional. They helped me get the frames that I’ve been looking for, even with my nitpicking. I appreciate it!","comment":{"@type":"Comment","name":"","datePublished":"2024-05-12T04:42:10.27Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Annie Banner"},"datePublished":"2024-05-08T00:19:51.01Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Sarah welcomed my daughter and me when we entered the store. She helped me pick out several pairs of glasses with various prices points. The process was smooth. The store is spacious and airy. I would definitely recommend Lenscrafters to other people.","comment":{"@type":"Comment","name":"","datePublished":"2024-05-09T00:18:56.67Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Mia Musick"},"datePublished":"2024-05-07T19:14:24.364Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Sarah worked with me and my mom. She was positive, fun, and relaxed. She did a great job helping my mom pick out the right frames & get the best deal possible. She is awesome!!!","comment":{"@type":"Comment","name":"","datePublished":"2024-05-08T03:27:42.453Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"John Paul"},"datePublished":"2024-05-07T02:46:37.063Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Thanks to Sarah at the Champaign LensCrafters for repairing my prescription sunglasses. She fixed them even though I hadn’t bought them from LC!! A lens had popped out of the damaged frame. Sarah warmed up the frame and snapped the lens back into place. Terrific job","comment":{"@type":"Comment","name":"","datePublished":"2024-05-08T00:52:36.84Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"shannon percoco"},"datePublished":"2024-05-05T18:00:48.724Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very helpful and patient!","comment":{"@type":"Comment","name":"","datePublished":"2024-05-06T02:21:41.995Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"James Yan"},"datePublished":"2024-05-04T17:20:31.653Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-05-05T02:28:31.857Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"cynthia munoz"},"datePublished":"2024-04-27T17:04:47.841Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Staff is awesome! Fixed my sons glasses when we were visiting from out of town and they were very pleasant","comment":{"@type":"Comment","name":"","datePublished":"2024-04-28T07:28:28.364Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Karen May"},"datePublished":"2024-04-24T23:27:25.859Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Anita was great! So helpful","comment":{"@type":"Comment","name":"","datePublished":"2024-04-25T07:10:45.188Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Preslee Stahl"},"datePublished":"2024-04-15T21:57:55.495Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-04-16T05:10:31.923Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Brandon Gaspar"},"datePublished":"2024-04-15T21:42:01.004Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Nan did a fantastic job at repairing my glasses l, would recommend.","comment":{"@type":"Comment","name":"","datePublished":"2024-04-16T05:04:19.481Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Mark Bauer"},"datePublished":"2024-04-15T21:39:15.21Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-04-16T05:02:47.934Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Joshua Lee"},"datePublished":"2024-04-15T18:37:06.214Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Went in to repair my glasses. Anita was super nice and helpful! She fixed my glasses and even made some adjustments to make sure they don’t break again. Highly recommend this place!","comment":{"@type":"Comment","name":"","datePublished":"2024-04-16T03:22:18.134Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Cole"},"datePublished":"2024-04-14T22:33:36.574Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"My glasses were a constant annoyance for a week. I came in to get an adjustment, Anita made sure I didn't leave until I was sure they were fitting just right.","comment":{"@type":"Comment","name":"","datePublished":"2024-04-15T06:03:02.415Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Martic Ztn"},"datePublished":"2024-04-14T20:32:05.3Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-04-15T05:10:01.346Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jada Powell"},"datePublished":"2024-04-14T20:25:26.701Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"They were extremely helpful and fast adjusting my glassware for me quickly and kindly!","comment":{"@type":"Comment","name":"","datePublished":"2024-04-15T05:08:25.666Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"SethCDs"},"datePublished":"2024-04-14T17:19:40.189Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"We didn’t buy my wife’s glasses here, but Sara and Anita were so kind in fixing a broken nosepiece.","comment":{"@type":"Comment","name":"","datePublished":"2024-04-15T02:55:56.209Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Candace St. Pierre"},"datePublished":"2024-04-14T16:41:01.243Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The ladies here at Lens Crafters got me in quickly and fixed my frames! They were so kind and understanding!! They fixed my glasses without a hassle. Highly recommend coming here for your glasses/sunglasses needs.","comment":{"@type":"Comment","name":"","datePublished":"2024-04-15T02:35:28.494Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jeff Sensiba"},"datePublished":"2024-04-13T19:39:32.099Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-04-14T05:02:47.782Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Shresht Kohli"},"datePublished":"2024-04-13T16:18:12.18Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Dayo and Sarah were super helpful, quickly helped fix my frames.","comment":{"@type":"Comment","name":"","datePublished":"2024-04-14T02:07:33.16Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Rusty Nicdao"},"datePublished":"2024-04-12T20:35:18.337Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Sarah's service is great. Thank you.","comment":{"@type":"Comment","name":"","datePublished":"2024-04-13T04:30:34.038Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Monica Miller"},"datePublished":"2024-04-10T02:15:08.665Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great and friendly service, went above and beyond to fix sunglasses (new nose pieces) that I didn’t even purchase there. Very helpful and would highly recommend!","comment":{"@type":"Comment","name":"","datePublished":"2024-04-11T00:44:18.08Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Sheng Cheng"},"datePublished":"2024-04-09T20:12:41.963Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I had a great experience in the store today trying to fit a new pair of glasses. Anita helped me to adjust the frame meticulously and patiently. Thank you, Anita!","comment":{"@type":"Comment","name":"","datePublished":"2024-04-10T04:02:07.589Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"柯崇元"},"datePublished":"2024-04-09T20:05:11.318Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Anita is great","comment":{"@type":"Comment","name":"","datePublished":"2024-04-10T03:51:17.728Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Young AR"},"datePublished":"2024-04-06T20:45:01.039Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"All the girls here are amazing. Great service and they got me fitting quickly. In and out, as quick as that. Definitely get your fancy and discounted frames here. Much love to you all","comment":{"@type":"Comment","name":"","datePublished":"2024-04-07T05:54:50.851Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"F Wozni"},"datePublished":"2024-04-06T19:08:26.608Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I've never been happier picking out glasses. Chiquilla, Anita, Sara & Candy were each fantastic. Each gave excellent suggestions including cost options. I can't wait to come back.","comment":{"@type":"Comment","name":"","datePublished":"2024-04-07T04:31:29.485Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"VP 215"},"datePublished":"2024-04-05T23:19:23.598Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Brought my prescription here and the team was helpful with me finding the perfect frames","comment":{"@type":"Comment","name":"","datePublished":"2024-04-06T06:37:21.249Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Czrana Baker"},"datePublished":"2024-04-05T22:29:36.43Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Candy and Sarah were awesome! They helped me with fixing my glasses. They were too loose and they changed the screw’s which were difficult. I appreciated their patience and teamwork to fix my problem! 😊","comment":{"@type":"Comment","name":"","datePublished":"2024-04-06T06:10:50.525Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"ding tina"},"datePublished":"2024-03-30T21:43:08.147Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Anita was really helpful and nice. The service is absolutely amazing!","comment":{"@type":"Comment","name":"","datePublished":"2024-03-31T09:56:03.756Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Terri Bailey"},"datePublished":"2024-03-30T01:09:18.8Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"About 2 years ago I reluctantly chose Lense Crafters just because they were in the mall I worked. Everyone was nice, but really pushy about the frames, lenseupgrades, insurance etc\n. Ichose a child's frame by accident, but was told it was a good fit. I've never paid $400+ for glasses in my life. I bought the cleaner and towels for cleaning. I went back twice to have them adjusted because they hurt and gave me headaches. I also noticed right away, the numbers on my lenses were very visible. The lenses got very cloudy all the time and I actually saw better without them. Went back to complain about that and was told, well you should've got the better lenses and Lense protection. I didn't want to pay $600. Very unhappy .","comment":{"@type":"Comment","name":"","datePublished":"2024-03-30T10:21:58.951Z","text":"Thank you for your review. We are sorry to hear that your experience at LensCrafters did not meet your expectations. We strive to provide the best customer service in the industry. Please go to http://ms.spr.ly/6262ca3Pj so we can work to correct this issue for you."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Nuzaira Rafiq"},"datePublished":"2024-03-17T20:55:02.973Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Amazing service !","comment":{"@type":"Comment","name":"","datePublished":"2024-03-18T10:18:34.475Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"adriana gonzalez"},"datePublished":"2024-03-13T21:16:28.543Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The fixed my glasses for free in a few minutes ! With a very good costumer service ! Now I know where to buy my new glasses next time.","comment":{"@type":"Comment","name":"","datePublished":"2024-03-14T02:32:07.319Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Candy Kloet"},"datePublished":"2024-03-13T18:35:58.252Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-03-14T00:59:18.461Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Suthisa Piyapaka"},"datePublished":"2024-03-10T20:51:13.714Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Sarah take care of me very good, excellent service!","comment":{"@type":"Comment","name":"","datePublished":"2024-03-11T07:46:36.429Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kurt Djordjevic"},"datePublished":"2024-03-09T17:28:34.917Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I went to LensCrafters to have my eyeglasses repaired. Shiquila fixed them on the spot and didn't charge me even though I didn't purchase my glasses at LensCrafters. I used to Gailey, but since they have permantly closed I will be switching to LensCrafters after my experience there. Also, the hours are very convenient.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Megan"},"datePublished":"2024-03-08T00:19:32.097Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Adding: Just picked up my glasses. They are beautiful, Lens Crafters are the only ones in town who had the frames I wanted. Dayo and Anita helped me adjust them to a perfect fit. Thank you!\n\nGot glasses and contacts. Consultant was courteous and knowledgeable. Helped me figure out insurance to get the best price. Waited patiently while I picked out frames. This is the 3rd eye clinic I have tried and finally I have one that I will return to. Highly recommend.","comment":{"@type":"Comment","name":"","datePublished":"2024-03-08T07:46:53.644Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Yona"},"datePublished":"2024-02-23T22:38:32.468Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Elizabeth did an amazing job","comment":{"@type":"Comment","name":"","datePublished":"2024-02-24T02:49:27.048Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Merav Argov"},"datePublished":"2024-02-23T22:38:06.626Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Elizabeth","comment":{"@type":"Comment","name":"","datePublished":"2024-03-05T19:36:28.253Z","text":"Thanks for your review! We look forward to seeing you again! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"pam hagle"},"datePublished":"2024-02-20T20:03:43.048Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Thank you Chiquilla!!! Awesome team.","comment":{"@type":"Comment","name":"","datePublished":"2024-02-21T03:46:24.898Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kathleen Everingham"},"datePublished":"2024-02-11T17:59:41.077Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I filled my prescription for bifocals at LensCrafters. I was very pleased with the service I received from the sales woman and a manager, who both helped me choose my frames and decide on type of lenses. They were friendly, courteous, knowledgeable and professional.","comment":{"@type":"Comment","name":"","datePublished":"2024-02-12T05:55:13.697Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Chang Li"},"datePublished":"2024-02-10T22:10:27.93Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Elizabeth provides wonderful help on repairing my glass frame and being really nice","comment":{"@type":"Comment","name":"","datePublished":"2024-02-11T03:35:23.228Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"David Louie"},"datePublished":"2024-02-09T20:26:38.849Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Been there several times, always friendly and able to assist me- would recommend to anyone who needs eyecare","comment":{"@type":"Comment","name":"","datePublished":"2024-02-10T04:40:12.498Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"freelance dog"},"datePublished":"2024-02-08T22:29:45.827Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Elizabeth was so incredibly helpful!! my lenses didn’t wanna fit right at first, but she and Dayo were diligent and determined in making sure they lined up with my eyes _just_ right. such an excellent service","comment":{"@type":"Comment","name":"","datePublished":"2024-02-09T03:34:56.211Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"James OH"},"datePublished":"2024-02-07T16:15:38.17Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I just walked in to see if my broken glasses can be fixed here, and the technician helped me so nicely. Also provided me clear information regarding contact lens purchase, so I am going to visit here for my next contacts and glasses","comment":{"@type":"Comment","name":"","datePublished":"2024-02-08T13:58:30.133Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Julie Snyder"},"datePublished":"2024-02-06T18:42:12.318Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Large selection and extremely friendly and helpful staff. Great experience and would recommend!!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Vishal Patel"},"datePublished":"2024-02-04T18:48:31.567Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Niya and Sara were great in helping me fix my prescription eyewear. Thank you.","comment":{"@type":"Comment","name":"","datePublished":"2024-02-05T05:42:21.029Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Chris Hollern"},"datePublished":"2024-02-01T17:05:47.232Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Looking to upgrade frames and sunglasses. Very helpful staff and knowledgeable about the products. Used to be an all about eyes customer but I’ll be coming to LensCrafters in Champaign from now on. Thanks for the help!!!","comment":{"@type":"Comment","name":"","datePublished":"2024-02-02T06:41:16.162Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Justin Huff"},"datePublished":"2024-01-19T02:03:03.464Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Had a great time at LensCrafters! Liz, Candy, and Nan were awesome—super helpful, patient, and friendly. Excited about the lenses they helped me choose. They've got a ton of frame and lens options. Totally recommend!","comment":{"@type":"Comment","name":"","datePublished":"2024-01-20T09:58:06.584Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kenzie Westwater"},"datePublished":"2024-01-10T20:32:39.192Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Thank you the glasses fit really good they have really great customer service here there really nice please come here","comment":{"@type":"Comment","name":"","datePublished":"2024-01-11T03:58:32.537Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Antonio Hamilton"},"datePublished":"2023-12-23T11:40:45.717Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great place to come and get new glasses if you need some! The staff is beyond excellent and super helpful. The selection is great. They help me pick out the glasses that best fit me. Definitely will be returning when it's time to get my new pair!","comment":{"@type":"Comment","name":"","datePublished":"2023-12-24T10:56:24.278Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Fred Dabbelt"},"datePublished":"2023-12-19T02:55:02.27Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"I had the worst eye exam and taken advantage of my eye insurance.\nAnd was sent home with two different colors of contact lenses.","comment":{"@type":"Comment","name":"","datePublished":"2023-12-19T20:40:31.976Z","text":"Thank you for your review. We are sorry to hear your experience at LensCrafters did not meet your expectations. We strive to train our associates to be the best in the marketplace. Please go to http://ms.spr.ly/6260iwHp8 so we can follow up and redirect your concern to appropriate person. "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Britny Davis"},"datePublished":"2023-12-17T22:14:22.818Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Today is a Sunday. I was visiting from Chicago & my contact lenses were misplaced while at a family members house. I was able to get an appointment within 2 hours. The staff was very friendly & eager to help me. The optometrist gave lots of advice & suggestion's. Saved my life!","comment":{"@type":"Comment","name":"","datePublished":"2023-12-18T02:55:58.368Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Rachael McKinney"},"datePublished":"2023-12-16T22:29:15.492Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great staff and extremely helpful!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Isabel Tandoyog"},"datePublished":"2023-12-08T12:35:34.082Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I love my experience at LensCrafter they offer a variety of glasses to chose from and that they cater to my needs right away. They are friendly and the ambiance of the place is great.","comment":{"@type":"Comment","name":"","datePublished":"2023-12-09T08:13:35.831Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Mary Owens"},"datePublished":"2023-12-02T23:13:21.08Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Sara was awesome, so helpful and knowledgeable! Really sweet girl!","comment":{"@type":"Comment","name":"","datePublished":"2023-12-14T18:45:09.415Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Michael Yates"},"datePublished":"2023-11-26T17:59:46.264Z","reviewRating":{"@type":"Rating","ratingValue":"4","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Bernard Gordon"},"datePublished":"2023-11-23T14:58:42.757Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Sales lady was super and very knowledgeable.","comment":{"@type":"Comment","name":"","datePublished":"2023-11-24T04:33:45.162Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Carl Hoyer"},"datePublished":"2023-11-21T02:26:27.558Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Matt realigned my scrunched glasses with masterful & patient expertise that restored the pair to full usability!!! This LC branch store makes the LC brand real and worth the visit...","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"jack bee"},"datePublished":"2023-11-21T01:46:12.239Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Doctor is excellent. Knowledgeable, very experienced, truthful and helpful.\nMuch better than my last 30\nYears of eye exams.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Meleka Thomas"},"datePublished":"2023-11-16T00:23:31.546Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Brandon Brzostek"},"datePublished":"2023-11-10T20:43:13.102Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"repaired my glasses quick","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Derek Fitzpatrick"},"datePublished":"2023-11-05T18:00:48.639Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Had a problem with our care credit card.the employee and the manager worked diligently to figure out the problem.took almost 2 hours out of there day to make sure we were takin care of absolute amazing customer service.we will be back for all our eye care.","comment":{"@type":"Comment","name":"","datePublished":"2023-11-06T08:37:22.885Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Brian Carlson"},"datePublished":"2023-10-31T00:49:42.184Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Employees did a great job.","comment":{"@type":"Comment","name":"","datePublished":"2023-11-01T05:31:35.135Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Arghya Srivastav"},"datePublished":"2023-10-30T23:01:19.721Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great store with super helpful staff. They had my glasses repaired in no time!","comment":{"@type":"Comment","name":"","datePublished":"2023-10-31T00:35:01.211Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Casey Tabin"},"datePublished":"2023-10-30T21:45:47.52Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Elizabeth was great! very professional","comment":{"@type":"Comment","name":"","datePublished":"2023-10-31T01:32:58.082Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Marty Saligan"},"datePublished":"2023-10-30T20:46:39.663Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Daniel Lin"},"datePublished":"2023-10-30T16:17:18.222Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2023-10-30T19:33:28.23Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Supawit Chockchowwat"},"datePublished":"2023-10-26T21:50:42.912Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Kim was super helpful teaching me to put in contact lenses! She was very patient and encouraging despite my countless attempts.","comment":{"@type":"Comment","name":"","datePublished":"2023-10-27T14:51:35.475Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Eric Hiatt"},"datePublished":"2023-10-26T19:53:35.778Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Elizabeth was great to work with. See helped me pick out the perfect glasses and made sure they were adjusted properly when they came in.","comment":{"@type":"Comment","name":"","datePublished":"2023-10-27T16:07:44.921Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Mark McCain"},"datePublished":"2023-10-26T17:50:37.652Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I had a quick and excellent eye exam! The staffing was efficient and friendly. The eye doctor was also great! I felt like I really picked a nice place for glasses/contacts","comment":{"@type":"Comment","name":"","datePublished":"2023-10-27T17:21:47.091Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Thomas Scott"},"datePublished":"2023-10-24T21:16:30.995Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Excellent experience, Kim was friendly, professional and efficient.","comment":{"@type":"Comment","name":"","datePublished":"2023-10-25T01:54:06.565Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Carolyn Rasch"},"datePublished":"2023-10-24T19:38:33.908Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"It was great! Kim was so helpful! She set us right up. She was kind and personable and very helpful and got us exactly what we needed. We had just went to another place and they were not kind and not helpful and we came here instead.","comment":{"@type":"Comment","name":"","datePublished":"2023-10-25T02:55:09.176Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Michele Fassett"},"datePublished":"2023-10-24T17:31:30.475Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Pat Devaney"},"datePublished":"2023-10-23T21:21:13.524Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Thanks Kim","comment":{"@type":"Comment","name":"","datePublished":"2023-10-24T19:10:32.911Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Rachelle Hubble"},"datePublished":"2023-10-23T19:57:01.025Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2023-12-12T21:33:07.682Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Gabriel Ibarra"},"datePublished":"2023-10-23T15:40:54.653Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Had to come in twice for some extra tests but everyone made the experience so easy! Lots of smiles and warm welcomes. Can’t recommend more. Dr is also super nice and straightforward. 5/5","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"jananiruthya karunakaran"},"datePublished":"2023-10-22T18:11:50.515Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very friendly, and helpful staff. Making and rescheduling appointments is super fast and easy. Amazing collection of glasses too!","comment":{"@type":"Comment","name":"","datePublished":"2023-10-23T09:49:12.417Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Austin Sherman"},"datePublished":"2023-10-21T21:01:16.819Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Tried to get an eye exam here but they fumbled with trying to get my insurance. They seemed impatient and unwilling to try and find out whether my insurance covered it or not. (I checked my insurance website before coming and it said it’d be covered here.) They seemed very curt and unwilling to serve me. They said they were closing soon….if you count 1 hr 15 min in the future soon. Terrible customer service. Doubt I’ll ever be back any time soon","comment":{"@type":"Comment","name":"","datePublished":"2023-10-23T21:18:14.294Z","text":"Thank you for your review. We are sorry to hear your experience at LensCrafters did not meet your expectations. We strive to train our associates to be the best in the marketplace. Please go to http://ms.spr.ly/62649LDrg so we can follow up and redirect your concern to appropriate person. "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"D.J. Thomas"},"datePublished":"2023-10-16T21:36:16.435Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2023-12-07T18:51:49.963Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"preetha manjunath"},"datePublished":"2023-10-15T18:35:56.003Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I was helped by Elizabeth who was very personable and helped me fix my glasses!!","comment":{"@type":"Comment","name":"","datePublished":"2023-12-07T21:18:42.767Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Leisa Ragona"},"datePublished":"2023-10-14T22:45:37.663Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Nan went out of her way to help me Thank you So professional and caring","comment":{"@type":"Comment","name":"","datePublished":"2023-11-30T18:32:06.124Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"christopher jackson"},"datePublished":"2023-10-13T12:08:58.175Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"good staff of people, very accommodating","comment":{"@type":"Comment","name":"","datePublished":"2023-10-14T08:11:19.366Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Maureen Hanf"},"datePublished":"2023-10-12T19:20:06.505Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Awesome experience! Excellent dr, terrific staff! Super quick and thorough! Highly recommended!!! 🤩🤩🤩","comment":{"@type":"Comment","name":"","datePublished":"2023-10-13T03:04:15.74Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"LYDIA DEL RÍO"},"datePublished":"2023-10-08T21:53:18.439Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Keenan Portis"},"datePublished":"2023-10-07T18:13:09.682Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Matt did great.","comment":{"@type":"Comment","name":"","datePublished":"2023-10-08T05:00:53.084Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Mark White"},"datePublished":"2023-10-07T17:57:00.507Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"V Spry"},"datePublished":"2023-10-07T17:42:16.888Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Liz was exceptional. Very spot on to my needs and offered education to a new eye glass wearer. I felt very comfortable and appreciated the detailed assistance","comment":{"@type":"Comment","name":"","datePublished":"2023-10-08T05:51:30.194Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Dayanna Allen"},"datePublished":"2023-10-04T19:30:30.995Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Kim is very nice and helpful! great lady great place <33.","comment":{"@type":"Comment","name":"","datePublished":"2023-10-05T04:20:39.734Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"jarrabah1"},"datePublished":"2023-10-03T16:50:12.316Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very kind staff.","comment":{"@type":"Comment","name":"","datePublished":"2023-10-04T06:26:26.142Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Angelica Townsend"},"datePublished":"2023-10-03T04:38:53.024Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Awesome customer service! For the first time in my life, my prescription eye glasses were stolen! The Asst. Manager, Elizabeth & Store Manager Nan did everything possible to assist me in reordering the same glasses. Estimated delivery was exactly 2 weeks from the day I ordered them, and they were on point! Never been so happy to get new glasses! Thanks for all your help ladies!","comment":{"@type":"Comment","name":"","datePublished":"2023-10-04T16:15:08.166Z","text":"*Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Melissa Jankauski"},"datePublished":"2023-10-02T19:17:37.153Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Kim was wonderful!!!!!! She was very patient, kind and addressed all of my questions. Definitely recommend working with her :)","comment":{"@type":"Comment","name":"","datePublished":"2023-10-03T05:18:06.218Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Isaac Zich"},"datePublished":"2023-09-27T13:44:22.719Z","reviewRating":{"@type":"Rating","ratingValue":"3","bestRating":"5"},"reviewBody":"Staff was friendly but I felt they were a bit dismissive of my concerns. Got my glasses and the outer edges have an absolutely horrid distortion my previous lenses did not have and they cost more than twice as much. To make matters worse there is already a gouge in one lens after I paid extra for scratch resistant lenses. My previous pair went nearly 15 years with NO damage.\nGoing back today to see what they have to say.","comment":{"@type":"Comment","name":"","datePublished":"2023-09-30T01:07:02.613Z","text":"Thank you for your review. We are sorry to hear your experience at LensCrafters did not meet your expectations. We strive to train our associates to be the best in the marketplace. Please go to http://ms.spr.ly/62619mIgl so we can follow up and redirect your concern to appropriate person. "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Daniel Campbell"},"datePublished":"2023-09-26T18:22:03.63Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great experience!! I got my frames here a year ago and recently broke them. Nan told me there was another pair in stock and installed my lenses within 30 minutes and had me on my way!!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"binxin Fu"},"datePublished":"2023-09-26T15:53:35.36Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Nice experience and Elizabeth is very patience to help me","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Annelise Ortega"},"datePublished":"2023-09-22T18:47:59.835Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I had an excellent experience. Everyone was professional and friendly.","comment":{"@type":"Comment","name":"","datePublished":"2023-09-22T22:31:05.908Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Don Licocci"},"datePublished":"2023-09-20T15:21:46.544Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Excellent, knowledgeable, professional and friendly service.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Corey Robinson"},"datePublished":"2023-09-19T19:31:27.341Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Everything was Good Kim helped me so well and was very professional, but Nan the store manager was very rude and as I was waiting on my glasses to be done in the lab she took away my glasses that where damaged before the new pair was finished in the lab, and I couldn’t see for over 30 minutes in which I was very depressed to where I couldn’t function. I have never experienced this from a lens crafters denying me to see. Usually Lens Crafters let me have my glasses until new pair is completed. I didn’t feel welcomed until Miss Kim Came out to help me! ;(","comment":{"@type":"Comment","name":"","datePublished":"2023-09-21T01:34:49.108Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Shakirah Muhammad"},"datePublished":"2023-09-18T15:55:56.883Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"My visit with Liz was amazing!","comment":{"@type":"Comment","name":"","datePublished":"2023-09-21T19:03:51.925Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"James Wen-xuan Lu"},"datePublished":"2023-09-18T15:14:49.045Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2023-09-21T19:12:41.586Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Zoe Wang"},"datePublished":"2023-09-17T16:45:14.934Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Nobody told us ahead of time that we should arrive 15mins earlier than appointment time, they just led us leave because of we didn’t make it 15 earlier. Not even one apology. Like this eye exam is that good","comment":{"@type":"Comment","name":"","datePublished":"2023-09-26T23:41:14.993Z","text":"Thank you for your review. We are sorry to hear your experience at LensCrafters did not meet your expectations. We strive to train our associates to be the best in the marketplace. Please go to http://ms.spr.ly/62649lH1s so we can follow up and redirect your concern to appropriate person. "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"omiuu lee"},"datePublished":"2023-09-16T17:42:49.365Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2023-09-20T00:55:58.118Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Charlie"},"datePublished":"2023-09-16T12:09:44.811Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2023-09-20T02:48:53.42Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Carlea Chupp"},"datePublished":"2023-09-15T22:00:47.004Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Elizabeth was very helpful and quick to help.","comment":{"@type":"Comment","name":"","datePublished":"2023-09-15T23:59:12.293Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Harrison Brown"},"datePublished":"2023-09-15T21:41:07.7Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2023-09-16T00:09:40.239Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"marissa curry"},"datePublished":"2023-09-15T21:10:51.504Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2023-09-16T00:17:17.672Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"HallowVortex"},"datePublished":"2023-09-15T20:29:12.815Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Elizabeth was incredibly helpful, she was very proactive in finding me 2 pairs of glasses that fit well and looked good. I appreciate her speedy service and dedication to the customer!","comment":{"@type":"Comment","name":"","datePublished":"2023-09-15T21:15:48.805Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jak Valentine"},"datePublished":"2023-09-12T23:13:11.461Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"If you have a strong prescription that they dont keep in stock on site, strongly recommend avoiding this store. Nearly $500 for a product i've yet to receive in nearly a month.\n\nCame into the store 11Aug, already had my prescription. sales tech offered great insight into frame/lens options, protection options, as well as the possibility of shipping them to a different lenscrafters location if they werent ready until after i moved.\nReceived notification 18Aug that my glasses were ready to be picked up, but was already in the process of moving. called the store 22Aug to confirm arrival of order and arrange shipping to alternate location, tech on phone confirmed all of the information i had given and assured me they would be shipped out and the receiving location would contact me when they were ready for pickup.\nNo word from either office. Called Champaign location 07 Sep, confirmed that my glasses were still waiting to be shipped, no forward progress in the two weeks since I made initial contact. Reconfirmed shipping information the tech read back to me and was assured that they would arrive within a week.\nCalled Champaign location 12 Sep to make sure that theyd been shipped and they had not. The tech on the phone asked where it was i would like them sent, leading me to assume they lost the shipping address i'd given.","comment":{"@type":"Comment","name":"","datePublished":"2023-09-13T18:48:15.155Z","text":"Thank you for your review. We are sorry to hear your experience at LensCrafters did not meet your expectations. We strive to meet all of our customer needs. Please go to http://ms.spr.ly/62689eXNI to follow up so we can redirect your concern to the appropriate person."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Lindsey Wurl"},"datePublished":"2023-09-12T22:04:59.947Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Kim was fantastic at helping me through safety glasses insurance stuff and made sure everything came out right.","comment":{"@type":"Comment","name":"","datePublished":"2023-09-13T19:09:51.077Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Keith Bogan's Burner"},"datePublished":"2023-09-09T19:08:45.145Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Friendly staff","comment":{"@type":"Comment","name":"","datePublished":"2023-09-11T20:08:19.656Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Madison Wilson"},"datePublished":"2023-09-09T18:32:11.33Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Elizabeth was the best!!","comment":{"@type":"Comment","name":"","datePublished":"2023-09-11T20:38:52.77Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Stephanie Haas"},"datePublished":"2023-09-09T17:30:58.393Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2023-09-11T21:17:29.7Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Megan Mahoney"},"datePublished":"2023-09-09T17:07:55.031Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Speedy and friendly service","comment":{"@type":"Comment","name":"","datePublished":"2023-09-11T21:29:34.679Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"gabe steele"},"datePublished":"2023-09-07T17:30:14.902Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"very quick and kind","comment":{"@type":"Comment","name":"","datePublished":"2023-09-08T17:02:29.949Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kate Meyer"},"datePublished":"2023-09-05T22:46:11.66Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"The doctor was Incredible rude and unprofessional","comment":{"@type":"Comment","name":"","datePublished":"2023-09-06T17:04:41.777Z","text":"Thank you for your review. We are sorry to hear your experience at LensCrafters did not meet your expectations. We strive to meet all of our customer needs. Please go to http://ms.spr.ly/62619ZMWJ to follow up so we can redirect your concern to the appropriate person. "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Chad Miller"},"datePublished":"2023-09-03T22:20:25.352Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Had scheduled an eye exam weeks prior. I live out of town. They called Friday to confirm Sunday appointment at noon. I show up at 11:59 they said I can not be seen because I was late. Said I needed to arrive 15 prior to scheduled time. Told me to reschedule! I just drove 2 hours for this appointment! The lady was rude and played on her phone instead of helping customers. They act like you inconvenience them by wanting to buy glasses from them. They are only employed here because people like me need glasses!","comment":{"@type":"Comment","name":"","datePublished":"2023-09-05T18:17:48.794Z","text":"Thank you for your review. We are sorry to hear your experience at LensCrafters did not meet your expectations. We strive to meet all of our customer needs. Please go to http://ms.spr.ly/62619koGh to follow up so we can redirect your concern to the appropriate person. "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Fred Dundore"},"datePublished":"2023-09-03T22:05:18.626Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Kim did a really nice job with my wife. She carefully explained everything and gave her good advice.","comment":{"@type":"Comment","name":"","datePublished":"2023-09-05T18:23:17.316Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Andy Baylor"},"datePublished":"2023-08-31T20:25:49.146Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Our EyeCare advisor Dayo was knowledgeable and professional! Five stars","comment":{"@type":"Comment","name":"","datePublished":"2023-08-31T22:50:04.189Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Fahad Alsaab"},"datePublished":"2023-08-26T19:42:16.341Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Mat is the goat","comment":{"@type":"Comment","name":"","datePublished":"2023-08-29T19:49:07.377Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!\n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Tina Neal"},"datePublished":"2023-08-18T15:54:50.524Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"We had a good young lady help us out picking the the right frames. Kimberly was very helpful explaining everything and very kind . Everyone in the place were very kind and helpful. We had a good experience.","comment":{"@type":"Comment","name":"","datePublished":"2023-08-18T21:28:40Z","text":"Thanks for your review! We are happy to hear our team was welcoming to you during your visit, making this a great experience for you. We look forward to your next visit!\n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Alianna"},"datePublished":"2023-08-14T16:07:24.669Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Kim was the sweetest! Helped me work on putting contacts on and had a lot of hacks. She even gave me a recommendation on frames and I chose them. She’s very in tune with the different frames and great at her job. The doctor helped me with a lot as well, his advise was solid!","comment":{"@type":"Comment","name":"","datePublished":"2023-08-16T18:01:58Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Leigha T"},"datePublished":"2023-08-11T15:29:49.81Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Kim is so cool!! Love her. Slayyyyyy","comment":{"@type":"Comment","name":"","datePublished":"2023-08-11T16:41:34Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Paul Ward"},"datePublished":"2023-08-07T22:12:47.098Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"They cancelled my appointment 3 times for 2 weeks. Could go blind before seeing the optometrist!!","comment":{"@type":"Comment","name":"","datePublished":"2023-08-08T15:27:18Z","text":"Thank you for your review. We are sorry to hear your experience at LensCrafters did not meet your expectations. We strive to meet all of our customer needs. Please go to http://ms.spr.ly/62699yJSv to follow up so we can redirect your concern to the appropriate person.\n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Tamara Mucher"},"datePublished":"2023-07-24T23:34:27.314Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"It took me forever to decide on frames and Kimberly was so patient with me.","comment":{"@type":"Comment","name":"","datePublished":"2023-07-25T13:38:06Z","text":" Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again\n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Paula Kaufman"},"datePublished":"2023-07-23T19:01:20.205Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Kim was awesome. She spent a lot of time helping me to choose frames and to find the best price.","comment":{"@type":"Comment","name":"","datePublished":"2023-07-24T19:23:50Z","text":" Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again\n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Roberta Farison"},"datePublished":"2023-07-22T21:37:15.392Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Kim was fantastic!!! She is a keeper!","comment":{"@type":"Comment","name":"","datePublished":"2023-07-24T15:40:10Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!\n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"S Szetho"},"datePublished":"2023-07-22T18:06:15.824Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Appreciate Matt's help! He was very detailed oriented and explained all options clearly! That helped me greatly in choosing the lens for my glasses.","comment":{"@type":"Comment","name":"","datePublished":"2023-07-24T18:02:18Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Layne Carter"},"datePublished":"2023-07-20T21:55:46.548Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Thanks to Kim for taking care of me. Eye exam was super quick. Professional service all around 👍","comment":{"@type":"Comment","name":"","datePublished":"2023-07-21T02:48:06Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Sun Alt"},"datePublished":"2023-07-19T18:54:48.151Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Kim was really nice, she saved my favorite pair of glasses!💗","comment":{"@type":"Comment","name":"","datePublished":"2023-07-19T20:29:22Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ron"},"datePublished":"2023-07-19T18:21:42.062Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Kim was really helpful and knowledgeable.\nExcellent communication skills!","comment":{"@type":"Comment","name":"","datePublished":"2023-07-19T22:25:09Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"keysha dewey"},"datePublished":"2023-07-18T18:31:34.83Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Everything was done in a timely manner, everyone was very friendly and helpful. Kim was very good and friendly she helped me choose my frames that looked great on my face!","comment":{"@type":"Comment","name":"","datePublished":"2023-07-19T20:30:09Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Byran Dewey"},"datePublished":"2023-07-17T19:11:12.595Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Kim was amazing she helped me understand my insurance and what it covered and helped me get the perfect glasses. She is wonderful to work with.","comment":{"@type":"Comment","name":"","datePublished":"2023-07-20T21:41:27Z","text":"Thank you for your feedback! We are happy to hear about your positive experience and look forward to serving you! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Robert Peterson"},"datePublished":"2023-07-15T02:53:52.913Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Kim did a great job explaining all the details and helping me through each step of the process as I got my first pair of glasses. Thank you, Kim.","comment":{"@type":"Comment","name":"","datePublished":"2023-07-15T03:24:42Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jose Mercado"},"datePublished":"2023-07-09T23:00:48.471Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Best place to get any type of glasses. You’ll be in and out in a jiffy and David the eye advisor is one of the best workers there and will help you out tremendously. Honestly forget Americas best, lens crafters is the spot to be!","comment":{"@type":"Comment","name":"","datePublished":"2023-07-10T22:10:24Z","text":"Thank you for your feedback! We are happy to hear about your positive experience and look forward to serving you! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Julie Saunders"},"datePublished":"2023-07-09T09:13:28.016Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Low pressure. Honest feedback on fit and look. Great assistant helping me (Kim)","comment":{"@type":"Comment","name":"","datePublished":"2023-07-20T15:28:41Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"罗杰9444"},"datePublished":"2023-07-06T17:04:50.275Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Kim is very kind and friendly. She help me adjust my eyeglass, and help me with contact lens prescription","comment":{"@type":"Comment","name":"","datePublished":"2023-07-06T20:01:53Z","text":"Thank you for your feedback! We are happy to hear about your positive experience and look forward to serving you! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"D Pepper"},"datePublished":"2023-07-04T20:56:55.76Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Kimberly helped me so much! I have a very hard astigmatism and she got my glasses adjusted perfectly. I’m so appreciative 💜","comment":{"@type":"Comment","name":"","datePublished":"2023-07-19T20:29:12Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"William Butler"},"datePublished":"2023-07-04T12:29:37.918Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Xiyu Wang"},"datePublished":"2023-07-03T18:31:55.214Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very helpful!","comment":{"@type":"Comment","name":"","datePublished":"2023-07-20T02:56:28Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Dana White"},"datePublished":"2023-07-03T17:23:16.547Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Kim did an awesome job she was very very professional","comment":{"@type":"Comment","name":"","datePublished":"2023-07-20T03:00:33Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Pamela Tate"},"datePublished":"2023-06-30T15:51:54.604Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Kimberly was very helpful and knowledgeable!!","comment":{"@type":"Comment","name":"","datePublished":"2023-07-13T19:48:26Z","text":"Thank you for your review! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Michael McKee"},"datePublished":"2023-06-26T20:04:42.221Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2023-06-27T02:48:51Z","text":"Thank you for your feedback! We are happy to hear about your positive experience and look forward to serving you! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Micaela Kauffman"},"datePublished":"2023-06-24T15:25:37.194Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Kim is AMAZING and was so helpful when we came in. She went above and beyond for us","comment":{"@type":"Comment","name":"","datePublished":"2023-07-14T03:00:22Z","text":"Thank you for your feedback! We are happy to hear about your positive experience and look forward to serving you! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ronald Chum"},"datePublished":"2023-06-22T21:05:05.967Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Kim 10/10. Thank you for the fantastic experience.","comment":{"@type":"Comment","name":"","datePublished":"2023-07-14T14:42:24Z","text":"Thank you for your review! We are happy to hear that all of your questions were answered. We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Lisa Sheppard"},"datePublished":"2023-06-21T14:32:11.348Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great service and very helpful!","comment":{"@type":"Comment","name":"","datePublished":"2023-06-21T23:22:13Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! \n\n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Larry Krueger"},"datePublished":"2023-06-21T11:24:18.253Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2023-06-21T20:49:20Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"S04 04"},"datePublished":"2023-06-20T04:49:00.038Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I was there earlier today looking for photophobic sunglasses, specifically the one from TheraSpecs. I didn't find that particular brand but got impressed by staff's gesture and even got recommendations about where I could possibly get that specific brand sunglasses. Wish they have that photophobic type but just adding this comment acknowledging their kind attitude towards a customer needing help.","comment":{"@type":"Comment","name":"","datePublished":"2023-06-20T19:57:03Z","text":"Thank you for your feedback! We are happy to hear about your positive experience and look forward to serving you! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Becky Millikan"},"datePublished":"2023-06-19T17:51:41.216Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Kim was very helpful, knowledgeable, and pleasant!","comment":{"@type":"Comment","name":"","datePublished":"2023-06-23T14:44:59Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kevin Wyncoop"},"datePublished":"2023-06-16T20:50:16.786Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2023-07-12T21:14:47Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ryan Mikeworth"},"datePublished":"2023-06-16T17:04:23.011Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Kim was soooo nice and friendly!! A great help too. Very happy with my experience","comment":{"@type":"Comment","name":"","datePublished":"2023-06-16T20:54:19Z","text":"Thank you for your feedback! We are happy to hear about your positive experience and look forward to serving you! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Eric Beetz"},"datePublished":"2023-06-11T17:30:06.187Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Store was bright and clean. Staff was friendly and knowledgeable. David assisted me and was extremely helpful and made the experience a very painless one! Very pleased!","comment":{"@type":"Comment","name":"","datePublished":"2023-06-16T19:37:36Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kyle Mabry"},"datePublished":"2023-06-11T16:15:55.435Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2023-06-16T20:19:15Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Clara Videncia"},"datePublished":"2023-06-05T23:23:42.659Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Cheap quality at expensive prices. Defective glasses. Do not recommend.\nI had glasses my entire life and always replaced them after years because I got bored of them. I bought a pair of glasses with them and just one of the lenses had the coating coming off. This never happened to any of my previous glasses in decades of having glasses. I even use their brand glass cleaner!\n\nI went to the store and I was told it was “normal” and I can pay for a new pair of lenses. I politely declined. I will never buy again here and I will make sure my friends know too.","comment":{"@type":"Comment","name":"","datePublished":"2023-06-06T03:13:56Z","text":"Hi there, thank you for your review. We are sorry to hear about your experience. Please go to http://ms.spr.ly/6260g9aSa to follow up so we can work to correct this issue. "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Cody Trotter"},"datePublished":"2023-06-05T18:22:18.501Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2023-07-12T20:23:11Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Melih Baştopçu"},"datePublished":"2023-06-03T20:58:51.857Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2023-07-11T19:54:11Z","text":"Thank you for your review. We are sorry to hear your experience at LensCrafters did not meet your expectations. We strive to meet all of our customer needs. Please go to http://ms.spr.ly/6264g0R9i to follow up so we can redirect your concern to the appropriate person.\n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jon Youakim"},"datePublished":"2023-06-01T23:43:25.51Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Excellent and kind service by the employees at the store. Both were great, didn’t pressure buying the glasses and were helpful in determine the best fit for me.","comment":{"@type":"Comment","name":"","datePublished":"2023-06-13T15:48:39Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"A. Kramer"},"datePublished":"2023-05-28T23:19:49.288Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Came with a prescription to get glasses for our child. Fast, professional, and friendly service! Lots of frames to choose from and cheap. Worked seamlessly with our insurance.","comment":{"@type":"Comment","name":"","datePublished":"2023-06-02T12:55:26Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Betsy Bevis"},"datePublished":"2023-05-27T21:17:58.122Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Kim was so sweet and super helpful! Thanks a bunch!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Bob Vilsoet"},"datePublished":"2023-05-25T22:12:30.819Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Dayo adjusted our glasses for free of course...yay! Thanks!!","comment":{"@type":"Comment","name":"","datePublished":"2023-06-02T17:59:39Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Anonymous Tree"},"datePublished":"2023-05-22T20:31:57.548Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2023-06-06T19:21:24.436Z","text":"Thank you for your review. We are sorry to hear your experience at LensCrafters did not meet your expectations. We strive to meet all of our customer needs. Please go to http://ms.spr.ly/6268gizuK to follow up so we can redirect your concern to the appropriate person. "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"EZZBAH GROUP INVESTING"},"datePublished":"2023-05-20T22:58:40.41Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Nice 👍","comment":{"@type":"Comment","name":"","datePublished":"2023-06-07T18:27:07.788Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Gail Beil"},"datePublished":"2023-05-19T08:34:54.186Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The staff was friendly and professional. I will definitely return to the Champaign Illinois Lenscrafters for my next eye exam.","comment":{"@type":"Comment","name":"","datePublished":"2023-06-07T13:42:07Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Megan Colburn"},"datePublished":"2023-05-11T15:17:56.299Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I brought my broken glasses here a few weeks ago in hopes of repair, and I was amazed that they were able to fix them in less than 10 minutes. And free of charge! Thank you for helping me out in my time of need!","comment":{"@type":"Comment","name":"","datePublished":"2023-05-11T23:29:37Z","text":"Thank you for your review! We are happy to hear our staff was ready and able to assist you in a timely fashion. We strive to train our associates to deliver the best customer service in the marketplace. "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ryan Ashbrook"},"datePublished":"2023-05-08T18:59:04.729Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2023-06-13T19:36:13Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jennifer Holzinger"},"datePublished":"2023-05-07T21:11:01.528Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"David was amazing!","comment":{"@type":"Comment","name":"","datePublished":"2023-06-09T20:15:40Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Vikram Kumar"},"datePublished":"2023-05-05T16:32:50.063Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2023-06-12T18:31:09Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Hritik Raj"},"datePublished":"2023-05-04T18:36:42.885Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Kim was very helpful!","comment":{"@type":"Comment","name":"","datePublished":"2023-06-12T19:36:20Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kye Xiong"},"datePublished":"2023-05-03T20:35:14.895Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2023-06-13T19:08:56.684Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Michelle Ramos"},"datePublished":"2023-05-01T15:14:42.227Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great customer service, very attentive and explained everything every step of the way! Even tried to accommodate my budget.","comment":{"@type":"Comment","name":"","datePublished":"2023-06-13T18:55:44Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Linda Long"},"datePublished":"2023-04-30T20:29:55.319Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very friendly and professional.","comment":{"@type":"Comment","name":"","datePublished":"2023-06-13T01:58:38Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Debra Whitson"},"datePublished":"2023-04-27T16:01:53.006Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Had a great experience Kim was great","comment":{"@type":"Comment","name":"","datePublished":"2023-06-08T02:01:02Z","text":"Happy to hear about your positive experience at our store! We look forward to serving you at your next visit! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Shohan Bhattacharya"},"datePublished":"2023-04-26T23:01:45.697Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Dayo helped me out on Friday. They have most of the premium brands and styles. Very professional and helpful! I left with a year’s worth of contacts and my new favorite pair of glasses. Great store with a great staff.","comment":{"@type":"Comment","name":"","datePublished":"2023-06-07T23:42:34Z","text":"Hi! Thank you so much for your review. We are excited to hear Dayo was able to help make your experience in LensCrafters a great one. We look forward to seeing you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Daniel Esposito"},"datePublished":"2023-04-24T22:01:59.846Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Zach was great! I'll definitely be a repeat customer!!","comment":{"@type":"Comment","name":"","datePublished":"2023-06-06T21:41:07Z","text":"Thank you for your feedback! We are happy to hear about your positive experience and look forward to serving you! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Sarah S"},"datePublished":"2023-04-21T18:30:16.707Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Kim was amazing and so helpful. She made getting glasses so easy!","comment":{"@type":"Comment","name":"","datePublished":"2023-05-18T02:53:04Z","text":"Hi! Thank you so much for your review. We are excited to hear Kim was able to help make your experience in LensCrafters a great one. We look forward to seeing you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Remington Liang"},"datePublished":"2023-04-21T16:13:52.414Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Kim is best","comment":{"@type":"Comment","name":"","datePublished":"2023-05-18T01:38:16Z","text":"Hi! Thank you so much for your review. We are excited to hear Kim was able to help make your experience in LensCrafters a great one. We look forward to seeing you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"T. B.A"},"datePublished":"2023-04-20T16:36:10.042Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2023-05-12T03:52:49.796Z","text":"Thank you for your review! We look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kari Doxey"},"datePublished":"2023-04-19T22:40:39.257Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Dayo at the Lynn's crafters in champagne Illinois did a fantastic job. He was very professional kind courteous and did an exceptional job fixing my glasses. I have been to several different eyeglass places that couldn't get my glasses to fit my face how I wanted. Dayo got it right on the 1st time hes amazing and needs to raise.","comment":{"@type":"Comment","name":"","datePublished":"2023-05-12T03:35:21Z","text":"Hi! Thank you so much for your review. We are excited to hear Dayo was able to help make your experience in LensCrafters a great one. We look forward to seeing you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Arela Hana"},"datePublished":"2023-04-16T17:02:34.051Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"David was amazing and fixed my sunglasses for free!","comment":{"@type":"Comment","name":"","datePublished":"2023-04-21T18:55:20Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Mikaela Webb"},"datePublished":"2023-04-15T16:28:06.447Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Kim was amazing!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Martha Hurtado"},"datePublished":"2023-04-13T16:36:02.096Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I had very good experience at Lenscrafters in Champaign. Kim was very nice to me and helped me chose the perfect pair of glasses.","comment":{"@type":"Comment","name":"","datePublished":"2023-04-18T20:05:42Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Richard Ross"},"datePublished":"2023-04-12T17:33:43.164Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Kim was very kind and helpful.","comment":{"@type":"Comment","name":"","datePublished":"2023-04-18T14:31:27Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Rebecca Rogers"},"datePublished":"2023-04-10T16:12:43.63Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Elizabeth was fantastic and a great help. She answered all our questions we had. Thank you.","comment":{"@type":"Comment","name":"","datePublished":"2023-04-10T16:27:22Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Marilyn L"},"datePublished":"2023-04-10T16:07:18.708Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Kim was delightful and very thorough. I received a great deal and a pair of beautiful glasses to boot. Thank you for a great experience!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Rayna & Reya Channel"},"datePublished":"2023-04-08T23:55:59.252Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Excellent and efficient service. Great customer service. Would highly recommend Lens Crafters.","comment":{"@type":"Comment","name":"","datePublished":"2023-04-13T19:40:08Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Minjie Liu"},"datePublished":"2023-04-07T15:42:53.744Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Legio quintus"},"datePublished":"2023-04-05T21:53:36.074Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Kim was very friendly and helpful every step of the way.","comment":{"@type":"Comment","name":"","datePublished":"2023-04-11T16:41:19Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Vicki Magill"},"datePublished":"2023-04-03T21:59:31.338Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Kim did a wonderful job getting my glasses adjusted! She was very professional and personable.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Brooke Russell"},"datePublished":"2023-04-02T17:08:09.309Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Went in to get my glasses repaired with new nose pieces and adjusted - Mathew helped me out and was so kind and there was no charge at all. I definitely want to come back and buy some new frames and lenses when I decide I need new glasses. Would definitely recommend 👌","comment":{"@type":"Comment","name":"","datePublished":"2023-04-07T20:29:45Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Sandy Blunier"},"datePublished":"2023-04-01T18:22:26.442Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Is my 3rd time here and finally the have an amazing customer service, Kim was excelente!!","comment":{"@type":"Comment","name":"","datePublished":"2023-04-06T20:49:38Z","text":"Hi! Thank you so much for your review. We are excited to hear Kim was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!\n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"angelys casanova"},"datePublished":"2023-04-01T18:20:50.292Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2023-04-06T20:24:27Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!\n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Krystal Wilson"},"datePublished":"2023-03-31T16:59:31.996Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2023-04-05T18:06:13Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Anamika Yadav"},"datePublished":"2023-03-29T23:38:33.734Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"We were here today and had a good conversation with Cody regarding a pair of glasses my husband needed. He was very professional and sounded knowledgeable. He also gave us great suggestions. I highly recommend him and would definitely come back to this place.","comment":{"@type":"Comment","name":"","datePublished":"2023-04-04T18:18:41Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kelly Cooper"},"datePublished":"2023-03-27T16:02:14.268Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Kim was amazing and knowledgeable in helping my husband pick out new glasses and sunglasses.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Cristina King"},"datePublished":"2023-03-24T15:45:30.106Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I purchased new glasses and Kimberly was the sales lady that assisted me. I absolutely adored her! She made the entire process easy and fun and had me laughing! Anytime I go back, I will definitely try my best to have her assist me.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Phyllis Rankin"},"datePublished":"2023-03-21T20:05:29.257Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Connor M"},"datePublished":"2023-03-19T17:14:00.82Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I needed a frame repair and Zack helped me in under 10 minutes, definitely recommend","comment":{"@type":"Comment","name":"","datePublished":"2023-03-27T17:37:13Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"d p"},"datePublished":"2023-03-17T16:08:03.395Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Kim in Champaign was amazing helping me find exactly what I wanted and wow the prices were amazing. She’s great !!!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Gloretha Brown"},"datePublished":"2023-03-16T17:17:16.209Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Kim, the doctor, doctor's assistant, and all the rest of the staff were so kind and patient. I appreciate them all. :)","comment":{"@type":"Comment","name":"","datePublished":"2023-03-22T17:37:41Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Lina"},"datePublished":"2023-03-14T18:31:30.106Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Super quick and easy exam! Everyone was so sweet and helpful!","comment":{"@type":"Comment","name":"","datePublished":"2023-03-20T15:44:41Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!\n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Marcia Sage"},"datePublished":"2023-03-08T18:29:56.813Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"David helped me today with a repair. He was very nice and took care of the repair quickly and with a smile! Thank you David!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Cheryl Huffman"},"datePublished":"2023-02-26T22:26:17.914Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"David did an awesome job creating a new screw for my glasses , I have tried numerous times. Very helpful and pleasant gentleman!","comment":{"@type":"Comment","name":"","datePublished":"2023-03-06T21:08:02Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Khushi Kalavadia"},"datePublished":"2023-02-21T15:09:17.296Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I had extremely pleasant experience in the store . Cody was one of the best employee. He was professional, helpful and I received the best customer service from him . I would definitely recommend this place . It’s simply the best .","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"A Google User"},"datePublished":"2023-02-18T20:17:29.223Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Shanna"},"datePublished":"2023-02-13T23:27:19.881Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I was helped by Elizabeth. She repaired my glasses for me and was super helpful and quick. 5/5 service for sure. Thank you again Elizabeth!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Toni Moneè"},"datePublished":"2023-02-11T20:13:39.826Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Kimberly was great her personality and kinda helped me a-lot and made me feel comfortable. Although I didn’t purchase my glasses today she did help me by letting me know I can get a code sent to my email and purchase online at my convenience which is very helpful to me.","comment":{"@type":"Comment","name":"","datePublished":"2023-02-13T14:40:28Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Tammy Shelton"},"datePublished":"2023-02-11T02:18:50.864Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The sales person who helped me pick out my new glasses was amazing! She took her time to help me pick out the right frames that worked for me and my needs. She made it personal by taking her time helping me with this! I appreciated it! She did the same when she was helping another employee when I was there buying glasses for my son in December.","comment":{"@type":"Comment","name":"","datePublished":"2023-02-13T16:10:57Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Lee Smith"},"datePublished":"2023-02-06T17:26:03.45Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I was helped by Kim who did a great job of getting me fitted for new eyeglasses. The whole experience was very good and timely.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Carson Vaughn"},"datePublished":"2023-02-06T17:17:08.668Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Perfect service from Elizabeth at the Champaign, IL location","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Axel Ramirez"},"datePublished":"2023-02-01T16:33:02.675Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"David was really helpful in fixing my glasses for me , he was very kind and supportive, i appreciate this place because of people like him who are always willing to help","comment":{"@type":"Comment","name":"","datePublished":"2023-02-01T16:45:32.634Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Alicia Skinner"},"datePublished":"2023-01-31T00:46:25.288Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great Experience! Zach was so sweet, he helped clean, & tighten my glasses even gave me a free case. Answered all the questions I had highly recommend!!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"John Doe"},"datePublished":"2023-01-28T21:37:04.614Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"They repaired my glasses for free. They have my heart","comment":{"@type":"Comment","name":"","datePublished":"2023-02-02T20:54:15Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Miranda Mata"},"datePublished":"2023-01-24T23:06:53.827Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Dayo was the best someone give that man a raise","comment":{"@type":"Comment","name":"","datePublished":"2023-01-30T21:57:30Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Carey Collier"},"datePublished":"2023-01-24T17:56:50.686Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Kim was a huge help and did everything she could to use any discount/coupon I qualified for.","comment":{"@type":"Comment","name":"","datePublished":"2023-01-24T18:10:42.772Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Bradley Kirby"},"datePublished":"2023-01-23T15:49:50.071Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Kim was great. 👍🏼👍🏼","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jeff Blackford"},"datePublished":"2023-01-22T18:52:29.187Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"David was a wonderful help today","comment":{"@type":"Comment","name":"","datePublished":"2023-01-24T14:38:36Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Sheri Wachala"},"datePublished":"2023-01-21T01:24:34.485Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Dayo was the best! Super knowledgeable, kind and thorough in explaining, and showing me my options in frames and lenses. I have a difficult time making a decision, and he helped me narrow down my choices, and was very open and honest about how things appeared.","comment":{"@type":"Comment","name":"","datePublished":"2023-01-26T22:02:39Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Peggy Brown"},"datePublished":"2023-01-19T17:07:44.015Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great experience today. Associate Kim was extremely helpful and very pleasant.","comment":{"@type":"Comment","name":"","datePublished":"2023-01-24T21:16:39Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"KeathleyWR"},"datePublished":"2023-01-17T17:38:27.008Z","reviewRating":{"@type":"Rating","ratingValue":"3","bestRating":"5"},"reviewBody":"I would love to give this review 5 stars, but unfortunately the back end of this transaction has been poor. When you say something will be done EOD, be extra sure it will get done. We made a second trip back to Champaign for no reason due to this. Then when I call to check on the order to see when it will get done, \"We'll text you when the order is complete\" is unacceptable. It's a 40 minute round trip for us, and this is a new rx for my son. He does not have any other option to fall back on at this point.","comment":{"@type":"Comment","name":"","datePublished":"2023-01-17T18:07:19Z","text":"Thank you for your review. We are sorry to hear your experience at LensCrafters did not meet your expectations. We strive to meet all of our customer needs. Please go to https://www.luxotticacustomercare.com/lenscrafters to follow up so we can redirect your concern to the appropriate person. "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Emily Wilson"},"datePublished":"2023-01-17T17:22:49.336Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Kim was super friendly and professional, got us in and out with no issues! Highly recommended","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Megan Pierce"},"datePublished":"2023-01-16T16:52:01.609Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Had a good experience!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Justin S."},"datePublished":"2023-01-15T23:24:29.485Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very informative and helpful! Kim was great to work with and provided excellent service! Thank you!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jessica Moore"},"datePublished":"2023-01-14T05:29:53.261Z","reviewRating":{"@type":"Rating","ratingValue":"4","bestRating":"5"},"reviewBody":"Dayo was very helpful to me! He was absolutely fabulous!!!! He was patient, knowledgeable, and made sure that I felt comfortable with the frames, prices, and payment options. He went through my insurance benefits and worked really hard to make sure I was content with my purchase and he acknowledged me immediately as I walked in the door, which was great. I’m satisfied with the quality of service he provided me and I’ll be back! Thanks Dayo!! David was helpful as well! Both were awesome young men! With Dayo and David you’re in the right hands!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Dwight Thompson"},"datePublished":"2023-01-12T17:38:54.89Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Kim was extremely helpful when my wife and I purchased our glasses at LensCrafters!","comment":{"@type":"Comment","name":"","datePublished":"2023-01-18T15:35:36Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Cristina Valentine"},"datePublished":"2023-01-11T23:53:29.529Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"MorganRTM Thomason"},"datePublished":"2023-01-11T18:03:49.537Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2023-01-17T20:08:59.945Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Terese Glatz"},"datePublished":"2023-01-09T22:02:37.834Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Liz,Kelsey, David’s and Cody We’re totally awesome today and help so much putting in new lenses for me. I recommend LensCrafters to everyone.","comment":{"@type":"Comment","name":"","datePublished":"2023-01-10T15:04:18Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"wendy weber"},"datePublished":"2023-01-04T19:21:00.82Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Kim was exceptional!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Olivia Carr"},"datePublished":"2023-01-02T21:37:31.512Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Gary Hinton"},"datePublished":"2023-01-02T17:27:02.135Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Got the job done","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jose Bermudez"},"datePublished":"2022-12-31T19:36:22.196Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Easy transaction. Kim was friendly and helpful","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Saturn M"},"datePublished":"2022-12-30T02:27:20.895Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great service! Very friendly staff","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Julie Suits"},"datePublished":"2022-12-29T18:17:48.009Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Dr. Rich was very professional and competent. Kim was great at helping find frames as well as helping price the different options.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Bryan Peters"},"datePublished":"2022-12-29T05:09:27.469Z","reviewRating":{"@type":"Rating","ratingValue":"3","bestRating":"5"},"reviewBody":"The store was busy and apparently short-handed but my salesperson, Kim, was able to juggle multiple customers and technical difficulties with the tablets and help me find the best deal on a new pair of glasses.","comment":{"@type":"Comment","name":"","datePublished":"2022-12-29T14:27:20Z","text":"Thank you for your review. We are sorry to hear your experience at LensCrafters did not meet your expectations. We strive to meet all of our customer needs. Please go to https://www.luxotticacustomercare.com/lenscrafters to follow up so we can redirect your concern to the appropriate person. "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Lauren Trisler"},"datePublished":"2022-12-26T18:33:01.273Z","reviewRating":{"@type":"Rating","ratingValue":"4","bestRating":"5"},"reviewBody":"Staff was friendly and attentive even though it was busy and they were short staffed.","comment":{"@type":"Comment","name":"","datePublished":"2022-12-29T18:35:57Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"John Rear"},"datePublished":"2022-12-22T18:10:16.675Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Kim was great!","comment":{"@type":"Comment","name":"","datePublished":"2022-12-28T16:54:55Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Shay Davenport"},"datePublished":"2022-12-20T19:00:24.431Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"They are very friendly","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Melody Strubinger"},"datePublished":"2022-12-20T16:22:25.602Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Excellent customer service. Kim did a great job helping me pick out my frames!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Luke Smith"},"datePublished":"2022-12-19T22:29:31.237Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Alyssa was AWESOME.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Briana Krutsinger"},"datePublished":"2022-12-19T16:48:17.083Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Kim is great!","comment":{"@type":"Comment","name":"","datePublished":"2022-12-23T20:07:25Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"TB Ocho"},"datePublished":"2022-12-18T20:35:22.502Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Highly don’t recommend getting an eye exam from here the eye examiner was very rude and seemed prejudice. He wouldn’t examine me for my scheduled appointment because he “wanted to leave on time today”. There are a few good associates here but overall whenever I come here I leave with a bad experience and I will no longer be looking towards LensCrafters services!","comment":{"@type":"Comment","name":"","datePublished":"2022-12-19T16:27:11Z","text":"Thank you for your review. We are sorry to hear your experience at LensCrafters did not meet your expectations. We strive to meet all of our customer needs. Please go to https://www.luxotticacustomercare.com/lenscrafters to follow up so we can redirect your concern to the appropriate person. "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Evie Thorne"},"datePublished":"2022-12-18T17:29:36.399Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Elizabeth was fantastic and fixed my husbands glasses quickly! Thank you!!!","comment":{"@type":"Comment","name":"","datePublished":"2022-12-23T14:45:11Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Joseph Boise"},"datePublished":"2022-12-18T17:19:24.941Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Friendly staff, full service and open on Sundays (unlike most other options in town). Definitely recommend!","comment":{"@type":"Comment","name":"","datePublished":"2022-12-23T14:41:43Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Juan Cruz"},"datePublished":"2022-12-17T23:05:34.765Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"David was amazing. He was very helpful and made sure that everything was just to my liking.","comment":{"@type":"Comment","name":"","datePublished":"2022-12-22T21:20:36Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Nye Dow"},"datePublished":"2022-12-17T20:09:13.083Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-12-22T19:18:20Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Bianca Johnson"},"datePublished":"2022-12-17T16:59:03.195Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"They were very polite and attentive. Elizabeth was very helpful with my frames.","comment":{"@type":"Comment","name":"","datePublished":"2022-12-22T15:31:19Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"L Woodworth"},"datePublished":"2022-12-17T00:59:12.536Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Dropped in for a quick eyeglass problem and Elizabeth was super helpful and very nice. Great service.","comment":{"@type":"Comment","name":"","datePublished":"2022-12-21T22:03:21Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Juan Camacho"},"datePublished":"2022-12-16T22:08:59.371Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Elizabeth was super helpful!","comment":{"@type":"Comment","name":"","datePublished":"2022-12-21T21:01:02Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Niu Edward"},"datePublished":"2022-12-16T00:46:28.157Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-12-21T14:52:21Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Pam Wax"},"datePublished":"2022-12-15T18:24:53.474Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-12-20T17:13:28Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!\n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Tim Kerestes"},"datePublished":"2022-12-15T17:17:41.462Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very quick and efficient. Thank you","comment":{"@type":"Comment","name":"","datePublished":"2022-12-20T17:11:34Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!\n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Melissa Leach"},"datePublished":"2022-12-13T19:01:47.343Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Kim and Elizabeth were professional, knowledgeable and kind. They were patient with my questions and my insurance provider's complications. I would 100% recommend this location and working with the lovely people there!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ellen Noonan"},"datePublished":"2022-12-13T16:41:55.27Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Kim and Cody were wonderful to my husband during a very difficult time. He had a bad fall, breaking his glasses. We are to leave town tomorrow and without their persistence in looking for new frames, he would have had to miss this trip to see his new twin grandbabies.\nYou do not see service like this often\nPlease thank them AGAIN for us. They were a true blessing!","comment":{"@type":"Comment","name":"","datePublished":"2022-12-13T17:02:36Z","text":"Thank you for your review. Our associates are some of the best around and we are always happy to hear our customers feel the same! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"mini gupta"},"datePublished":"2022-12-12T22:46:17.301Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"David was great in helping me","comment":{"@type":"Comment","name":"","datePublished":"2022-12-19T17:40:32Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Montana Weissner"},"datePublished":"2022-12-12T18:44:30.385Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Came in with broken nose holders. Kim was super helpful with replacing the broken one and she even replaced the other one as well!! This saved me for my finals!! Great experience.","comment":{"@type":"Comment","name":"","datePublished":"2022-12-16T21:22:49Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Evan Song"},"datePublished":"2022-12-12T17:15:28.575Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-12-16T19:47:48.487Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Leonardo Molina"},"datePublished":"2022-12-11T18:28:56.627Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-12-16T18:00:47Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Nelida Larrazabal"},"datePublished":"2022-12-10T17:26:42.726Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Cody is amazing ! Excellent customer service\nVery kind and professional","comment":{"@type":"Comment","name":"","datePublished":"2022-12-15T20:37:00Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!\n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Derrick"},"datePublished":"2022-12-09T23:29:10.32Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Zack is the man. Very knowledgeable and helpful. Most importantly he was patient with my indecisiveness and many questions.\nThanks Zack,\nGreat customer service!","comment":{"@type":"Comment","name":"","datePublished":"2022-12-14T21:39:32.326Z","text":"Hi! Thank you so much for your review. We are excited to hear Zack was able to help make your experience in LensCrafters a great one. We look forward to seeing you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Varun Sharma"},"datePublished":"2022-12-09T21:01:45.07Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-12-14T18:59:22Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jun Lee"},"datePublished":"2022-12-09T20:44:02.148Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Dayo was one of the best.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Duane Griffin"},"datePublished":"2022-12-09T03:29:37.322Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Elizabeth did a really great job!","comment":{"@type":"Comment","name":"","datePublished":"2022-12-14T16:17:39Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Lynn G"},"datePublished":"2022-12-03T18:56:35.303Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Update: I got my new glasses and a thorough eye exam with Dr. Freeman at Champaign Eye Professionals. They used to contract with Lenscrafters but are now in a separate location. The cost was the exact same for out of pocket at Champaign Eye Professionals as Lenscrafters and I got my glasses in 20 minutes. No gimmick 50 percent off lenses deals like Lenscrafters- where they must double the price of their lenses so they can they take 50 percent off and you can think you're getting a bargain- but are actually paying full price. Check out Champaign Eye Professionals!\n\nHorrific experience. I went for an eye exam and glasses. Everyone was initially quite friendly. I completed all my paperwork, filling them in on my history since my last appointment at LensCrafters in 2015. I completed an eye exam, ordered my glasses. The problems arose when I went to pick up my glasses. They were so strong I couldn't see out of them. I pointed out that there was no way the script was correct.\n\nThe sales associate was professional and helpful, however, the associate manager turned unprofessional quickly when her gaslighting techniques were not well received. Elizabeth spent significant time assuring me that there was nothing wrong with my glasses, but acknowledged that I needed to see the eye doctor but that the script wasn't far off from my current script- but was then looking at my 2015 script. It was 30 minutes of solid manipulation.\n\nWhen I requested a refund, her attitude got worse. She assured me I would go somewhere else and they would tell me the same thing...I'm doubtful that another eye doctor would tell me a script that is so strong that I can't see anything is accurate. Elizabeth rudely informed me that the service was provided so I could not get a refund on my eye exam, even though the script was not useable. I informed her that I would then leave a review. She then stated that she would just reply that there was nothing wrong with my glasses.\n\nWhen I left the store, she was behaving like a junior high girl, taunting and saying bye to me, using my name loudly. I said nothing and left. I received a call a few minutes later from the sales associate who was kindly helping me, who informed me that he would talk to the store manager to see about getting me a refund. Later that evening, Elizabeth called and told me that she tried to refund my money for the exam but needed my card. I had to go back the next day to get this refund. The manager I needed to talk to was not working, so I'm still awaiting the opportunity to speak with Codie, the store manager, to discuss Elizabeth's, associate manager, abhorrently unprofessional behavior.","comment":{"@type":"Comment","name":"","datePublished":"2022-12-05T17:11:44Z","text":"Thank you for your review. We are sorry to hear your experience at LensCrafters did not meet your expectations. We strive to meet all of our customer needs. Please go to https://www.luxotticacustomercare.com/lenscrafters to follow up so we can redirect your concern to the appropriate person. "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Hunter Soutchay"},"datePublished":"2022-12-02T17:12:50.183Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Kim was great!","comment":{"@type":"Comment","name":"","datePublished":"2022-12-02T21:37:05Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Joell Watson"},"datePublished":"2022-12-01T19:40:12.593Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"They are awesome and assisted with full excellent service! Cody and Elizabeth are outstanding employees. Very clean and classy at the store as well","comment":{"@type":"Comment","name":"","datePublished":"2022-12-02T16:22:50Z","text":"Thank you for your review. Our associates are some of the best around and we are always happy to hear our customers feel the same! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"feiyu zhang"},"datePublished":"2022-12-01T16:55:40.591Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Sushmita Prasad"},"datePublished":"2022-11-30T00:57:08.736Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Took my glasses here to be fixed after they got accidentally bent. David worked on them pretty quickly and fixed it back to normal.","comment":{"@type":"Comment","name":"","datePublished":"2022-11-30T16:50:15Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Shannon Carter"},"datePublished":"2022-11-29T19:23:05.824Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Kim at the Champaign location was fantastic! She helped me pick the perfect frames and I am SO indecisive. She should get a raise after dealing with me.","comment":{"@type":"Comment","name":"","datePublished":"2022-11-29T19:40:41Z","text":"Hi! Thank you so much for your review. We are excited to hear Kim was able to help make your experience in LensCrafters a great one. We look forward to seeing you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"bryant Williams"},"datePublished":"2022-11-26T18:39:07.65Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Kim was amazing she fixed the nose piece of my glasses with no hassle! She made the process painless!","comment":{"@type":"Comment","name":"","datePublished":"2022-11-29T21:40:42Z","text":"Hi! Thank you so much for your review. We are excited to hear Kim was able to help make your experience in LensCrafters a great one. We look forward to seeing you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Suzanne Franks"},"datePublished":"2022-11-26T18:22:46.687Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-11-29T21:05:06Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Connie Rose"},"datePublished":"2022-11-26T17:57:01.736Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very helpful. Took care of my problem quickly.","comment":{"@type":"Comment","name":"","datePublished":"2022-11-29T20:27:58Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Melani Comfort"},"datePublished":"2022-11-21T19:57:41.472Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Dayo was very helpful and answered all of my questions.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Sami Madoui"},"datePublished":"2022-11-18T23:44:46.608Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Cody was super helpful all around. Place is lucky to have him for sure.","comment":{"@type":"Comment","name":"","datePublished":"2022-11-23T18:01:29Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"John Gordon"},"datePublished":"2022-11-17T20:25:43.272Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Elizabeth was awesome very helpful","comment":{"@type":"Comment","name":"","datePublished":"2022-11-22T20:30:54Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!\n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Meena Jain"},"datePublished":"2022-11-13T20:42:24.489Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Dayo was super helpful and kind! Got my glasses fixed quickly!","comment":{"@type":"Comment","name":"","datePublished":"2022-11-17T21:36:08Z","text":"Thank you for your review! We look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Zijun Liu"},"datePublished":"2022-11-13T17:22:31.315Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-11-17T18:47:39Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Dan Simeone"},"datePublished":"2022-11-11T19:48:58.011Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Dayo did a great job fixing frames that were badly damaged thus avoiding expensive replacement.","comment":{"@type":"Comment","name":"","datePublished":"2022-11-11T20:00:48Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Tianna Censi"},"datePublished":"2022-11-11T00:06:46.886Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"David was very helpful with adjusting my glasses","comment":{"@type":"Comment","name":"","datePublished":"2022-11-14T21:17:28Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Amy Jenkins"},"datePublished":"2022-11-10T22:11:05.453Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"From the point of entry, my experience was very pleasant…team very helpful and answered all questions…David was the top sales person, he knew his information and we have had a few laughs together…definitely will go back to this LensCrafters!!!","comment":{"@type":"Comment","name":"","datePublished":"2022-11-14T20:01:31Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Lily Ahrens"},"datePublished":"2022-11-01T18:49:03.654Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-11-04T18:58:00Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Randy Chen"},"datePublished":"2022-10-30T20:30:20.819Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-11-03T18:36:46Z","text":"Thank you for your review! We look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Eunice Bucknerboone"},"datePublished":"2022-10-30T19:52:14.736Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"David\nCustomer service and knowledge is awesome. He’s the reason I come back. Even though I encounter some problems with my service David listened kindly and made it right.","comment":{"@type":"Comment","name":"","datePublished":"2022-11-03T18:03:50Z","text":"Hi! Thank you so much for your review. We are excited to hear David was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!\n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Minah"},"datePublished":"2022-10-29T15:03:33.356Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"This place is a joke. Replaced only for the new power in the old frame cost $400.00 with eyemed insurance.\nThe optometrist gave a wrong power for glasses at first. The glasses had a scratch flaw at the second time. This place is a disaster. Very poor service. They never call me when glasses are ready to pick up.","comment":{"@type":"Comment","name":"","datePublished":"2022-10-31T15:37:07Z","text":"Thank you for your review. We are sorry to hear your experience at LensCrafters did not meet your expectations. We strive to meet all of our customer needs. Please go to https://www.luxotticacustomercare.com/lenscrafters to follow up so we can redirect your concern to the appropriate person. "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Eric Meyer"},"datePublished":"2022-10-26T22:33:49.157Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Super help and made sure the glasses fit perfect before I left. Dayo was great","comment":{"@type":"Comment","name":"","datePublished":"2022-10-27T12:43:08Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Brittany Algee"},"datePublished":"2022-10-25T20:11:09.343Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-10-27T18:08:42Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Penny Propes"},"datePublished":"2022-10-22T17:17:13.598Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-10-26T15:47:33Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Luis Villasenor"},"datePublished":"2022-10-22T00:25:56.807Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Dayo really helped with straightening my sun glasses 5/5","comment":{"@type":"Comment","name":"","datePublished":"2022-10-25T20:56:15Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Johnatan D'Alcantara"},"datePublished":"2022-10-19T13:51:00.044Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-10-21T21:23:38Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Megan Hanebuth"},"datePublished":"2022-10-14T16:44:19.021Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-10-18T18:36:53Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Yasmine Sidawi"},"datePublished":"2022-10-13T21:56:13.713Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-10-17T20:56:08Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Xavier w"},"datePublished":"2022-10-12T06:44:20.986Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Customer service is very very terrible will never come here again","comment":{"@type":"Comment","name":"","datePublished":"2022-10-12T13:55:24Z","text":"Thank you for your review Xavier. We are sorry to hear that your experience at LensCrafters did not meet your expectations. We strive to deliver the best service in the industry. Please go to https://www.luxotticacustomercare.com/lenscrafters to follow up so we can work to correct this issue."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Will C"},"datePublished":"2022-10-08T17:56:13.743Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very helpful and friendly staff every time I go! Kim today helped adjust my glasses and they feel so much better now.","comment":{"@type":"Comment","name":"","datePublished":"2022-10-13T17:46:54Z","text":"Thank you for your review. Our associates are some of the best around and we are always happy to hear our customers feel the same!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Priscilla Diaz"},"datePublished":"2022-10-08T01:16:40.559Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"David was so helpful and friendly when my glasses broke. He was able to fix it for me with no issues! Thank you lens crafters and David! Now I can see again!","comment":{"@type":"Comment","name":"","datePublished":"2022-10-12T21:55:58Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jan Booraem"},"datePublished":"2022-10-07T19:14:41.837Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-10-12T17:56:42Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Julie Albin"},"datePublished":"2022-10-02T15:38:40.681Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The optician called David patiently and thoroughly fitted me for my new glasses. He was very knowledgeable about the frames and designers.","comment":{"@type":"Comment","name":"","datePublished":"2022-10-07T17:13:44Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kenneth Grigsby"},"datePublished":"2022-09-20T18:00:03.63Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"I just had probably the worst experience at the store in Champaign Illinois. I had an eye exam done and glasses ordered on September 8, 2022. Today I finally grew tired of waiting for a notification that they were in! 12 days!!!\nThe person waiting on me had to go in the back to see if she could find my order! A few minutes later I get a text that my order is in! Lol. She tried to convince me that my order was on time! What Ever!\nMy real problem today is that after she broke off the nose piece trying to adjust it and then switched my lenses to a new frame. I put them on and distance was blurry! I never really had a chance to check the bifocals for correctness! She then told me that my old glasses were a stronger prescription! Why? Shouldn’t new glasses actually be a stronger lens?\nNow I’m scheduled for a re-exam on Friday September 23rd. 2 weeks since my original exam.\nI am thinking I should have asked for a refund and go to another eye place.\nI have never had an experience like this for glasses. I will give them a chance to get me better vision. I’m concerned about quality of this store. I accidentally posted this with 5 stars. Should be NO STARS","comment":{"@type":"Comment","name":"","datePublished":"2022-09-20T19:32:41Z","text":"Thank you for your review. We are sorry to hear your experience at LensCrafters did not meet your expectations. We strive to meet all of our customer needs. Please go to https://www.luxotticacustomercare.com/lenscrafters to follow up so we can redirect your concern to the appropriate person."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Matt Spatz"},"datePublished":"2022-09-16T21:47:26.951Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Doctor left early for the day. They didn't call or email to let me know","comment":{"@type":"Comment","name":"","datePublished":"2022-09-21T19:31:57Z","text":"Hi there, thank you for your review. We are disappointed to hear about your experience. We strive to provide the best glasses and customer service in the industry. Please go to https://www.luxotticacustomercare.com/lenscrafters so we can resolve this issue."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Matt H"},"datePublished":"2022-09-09T02:28:19.163Z","reviewRating":{"@type":"Rating","ratingValue":"2","bestRating":"5"},"reviewBody":"I went to see the on-sight optometrist and was given an incorrect prescription. I did not know about it until nearly a year later when wearing the wrong prescription for so long damaged my eyes and caused intense muscle strain. My new optometrist was appalled at how wrong the prescription was. 2 stars for friendly staff.","comment":{"@type":"Comment","name":"","datePublished":"2022-09-09T13:55:00Z","text":"Thank you for your review. We are sorry to hear that your experience at LensCrafters did not meet your expectations. We strive to deliver the best service in the industry. Please go to https://www.luxotticacustomercare.com/lenscrafters to follow up so we can work to correct this issue."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Timothy Mitchaner"},"datePublished":"2022-09-06T16:11:34.691Z","reviewRating":{"@type":"Rating","ratingValue":"2","bestRating":"5"},"reviewBody":"Just bought my new glasses about 3 months ago the lens are cracking around the frame where the arms connect. They said there is nothing they can do. I have used them for years. Even had these same frames in brown did not have any problem till today. I guess the different is I have always went to the Naples Fl store, verses the Champaign store.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"judy cornell"},"datePublished":"2022-08-30T16:46:38.57Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Found glasses online but wanted to order them in person. Zachary was very helpful.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Anqi Zhao"},"datePublished":"2022-08-27T04:18:29.376Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Today I brought a NEW frame (worth $305.2) to the store to get prescription lenses and I left with a BROKEN one. The assistant manager lost one of the screws on the frame while she was trying to take out the original lenses that came with the frame.\n\nFailing to find the original screw, I was offered 2 options: 1) put a replacement screw on, which does not fit with my frame at all. It stick out of the frame when put in; 2) contact the customer service. This option showed up many times in the store owner's responses to one star google reviews. However, there are issues/complains need to be fixed but they just won't.\n\nObviously, these 2 options are not acceptable. The assistant manager lost the screw just in front of me and refuse to be responsible for it. They did not even have a courtesy to admit that it was their fault that the screw was lost. They kept saying it is the company's policy that they are not responsible for a frame purchased outside the store, even though I brought a NEW one and the assistant manager unpacked it in front of me!!!\n\nI would give a zero if I could. Be careful with this LensCrafters store located in Champaign!!!","comment":{"@type":"Comment","name":"","datePublished":"2022-09-01T20:02:13Z","text":"Hi there, thank you for your review. We are disappointed to hear about your experience. We strive to provide the best glasses and customer service in the industry. Please go to https://www.luxotticacustomercare.com/lenscrafters so we can resolve this issue."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Michelle Hart"},"datePublished":"2022-08-26T00:32:16.239Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I went to Lens Crafters to have my glasses adjusted and was greeted by a young man name David. He was quick to assist me and had my glasses adjusted in no time. Thank you so much, David!","comment":{"@type":"Comment","name":"","datePublished":"2022-08-26T13:50:50Z","text":"Hi! Thank you so much for your review. We are excited to hear David was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Allison Acevedo"},"datePublished":"2022-08-25T23:37:10.066Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Anita helped out so well, gave excellent opinions and was so real. I hope she’s here when I pick up my new glasses!","comment":{"@type":"Comment","name":"","datePublished":"2022-08-26T14:14:25.117Z","text":"Hi! Thank you so much for your review. We are excited to hear David was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Sam Berkowitz"},"datePublished":"2022-08-25T23:36:38.123Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"david slays","comment":{"@type":"Comment","name":"","datePublished":"2022-08-26T14:14:51Z","text":"Hi! Thank you so much for your review. We are excited to hear David was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Mark Pritchard"},"datePublished":"2022-08-25T18:55:55.141Z","reviewRating":{"@type":"Rating","ratingValue":"4","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-08-26T17:08:10Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Cayce Rivers"},"datePublished":"2022-08-23T20:00:37.648Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Sabrina was very knowledgeable and amazing","comment":{"@type":"Comment","name":"","datePublished":"2022-08-24T16:57:48Z","text":"Hi! Thank you so much for your review. We are excited to hear Sabrina was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Paul"},"datePublished":"2022-08-23T19:41:11.701Z","reviewRating":{"@type":"Rating","ratingValue":"4","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-08-24T18:38:52Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Cory Ewing"},"datePublished":"2022-08-23T19:09:20.867Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Professional, courteous, and great customer experience all around!","comment":{"@type":"Comment","name":"","datePublished":"2022-08-24T19:04:17Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Maria Serrano"},"datePublished":"2022-08-23T18:55:13.571Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"David fue muy amable y buen servicio","comment":{"@type":"Comment","name":"","datePublished":"2022-08-24T19:16:41Z","text":"Hola! Muchas gracias por tu revisión. Estamos emocionados de saber que David pudo ayudar a que su experiencia en LensCrafters fuera excelente. ¡Esperamos volver a verle de nuevo!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"RUSS MYERS"},"datePublished":"2022-08-13T21:23:20.933Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jordan Harpst"},"datePublished":"2022-07-30T18:17:23.183Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"David was fantastic!","comment":{"@type":"Comment","name":"","datePublished":"2022-08-03T20:04:00Z","text":"Hi! Thank you so much for your review. We are excited to hear David was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Chris Bock"},"datePublished":"2022-07-29T17:15:05.971Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The frame selection and prices of frames were better than other glasses stores in our area.","comment":{"@type":"Comment","name":"","datePublished":"2022-08-01T14:52:39Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Angelle Ruguian-Difanis"},"datePublished":"2022-07-22T16:35:16.773Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Zachary is very good and assisted me in getting the best measurements of my glasses!","comment":{"@type":"Comment","name":"","datePublished":"2022-07-25T16:26:28Z","text":"Hi! Thank you so much for your review. We are excited to hear Zachary was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"lileperd (lileperd)"},"datePublished":"2022-07-12T12:22:40.526Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Eye exam and purchase new eyeglasses, received a new pair of sunglasses with the purchase of eyeglasses. Staff was friendly and courteous, and the store was clean and tidy.","comment":{"@type":"Comment","name":"","datePublished":"2022-07-13T20:00:21Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Paul Luedtke"},"datePublished":"2022-07-11T22:17:47.924Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Thank you David and Jasmine!","comment":{"@type":"Comment","name":"","datePublished":"2022-07-12T15:57:48Z","text":"Hi! Thank you so much for your review. We are excited to hear that David and Jasmine were able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jameatris Johnson"},"datePublished":"2022-07-07T00:21:51.426Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-07-07T13:56:14Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Annemarie Windhorst"},"datePublished":"2022-07-05T16:48:40.341Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"David was great. He went around with me to try and help me find my preferred style. Together we found the perfect glasses. I'm happy I had the help as there are a lot of options. He was super understanding that I didn't want a super feminine frame. No judgements! It's nice!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Trish Norton"},"datePublished":"2022-07-01T21:02:08.548Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Amazing customer service from this location! We are traveling from out of state and David at your Champaign location swapped lenses and got us back on the road quick!! Very much appreciated!! Thank you for saving the day!!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Dave Church"},"datePublished":"2022-06-30T15:58:49.951Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Zac was very helpful.","comment":{"@type":"Comment","name":"","datePublished":"2022-06-30T20:44:55Z","text":"Hi! Thank you so much for your review. We are excited to hear Zac was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Lisa Cerezo"},"datePublished":"2022-06-29T19:43:58.823Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-06-30T16:29:46Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Caitlin Hitzeman"},"datePublished":"2022-06-27T21:08:21.975Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-06-28T18:41:35Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"roby5682"},"datePublished":"2022-06-27T20:40:06.841Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great customer service. quick and efficient. Good selection of frames. Will visit again.","comment":{"@type":"Comment","name":"","datePublished":"2022-06-28T19:34:21Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jahvi"},"datePublished":"2022-06-25T17:19:06.943Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-06-28T20:16:57Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kaitlyn Baldwin"},"datePublished":"2022-06-24T21:20:07.386Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I went to LensCrafters for an eye exam and new glasses. Everything went smoothly & the sales associate, David, was amazing. He helped me find the perfect frames & remained positive when the system was taking awhile to complete my order. Highly recommend!!","comment":{"@type":"Comment","name":"","datePublished":"2022-06-28T13:19:53Z","text":"Hi! Thank you so much for your review. We are excited to hear David was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Elizabeth Wheatman"},"datePublished":"2022-06-24T18:54:17.629Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-06-28T13:19:23Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Robert Hall"},"datePublished":"2022-06-24T16:04:14.309Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-06-28T13:19:20Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ryan Cole"},"datePublished":"2022-06-23T21:33:11.552Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-06-24T15:14:15Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Shelley Altenbaumer"},"datePublished":"2022-06-20T17:03:06.145Z","reviewRating":{"@type":"Rating","ratingValue":"4","bestRating":"5"},"reviewBody":"Very friendly and helpful","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Sara Dietrich"},"datePublished":"2022-06-18T18:58:29.664Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-06-22T17:13:35Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Franca Mozzone"},"datePublished":"2022-06-17T22:24:02.494Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-06-20T15:00:20Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Malika Johnson"},"datePublished":"2022-06-17T21:47:22.858Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Thank u Wilson❤️❤️","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Margaret Keeley"},"datePublished":"2022-06-17T21:46:00.899Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-06-20T14:43:58Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Yvonne Signora"},"datePublished":"2022-06-17T20:22:49.589Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"David was wonderful. Very helpful in making adjustments to our glasses.","comment":{"@type":"Comment","name":"","datePublished":"2022-06-20T14:39:05Z","text":"Hi! Thank you so much for your review. We are excited to hear David was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Doug Fanson"},"datePublished":"2022-06-17T20:08:35.926Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-06-20T14:38:39Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Diego Calderon"},"datePublished":"2022-06-17T16:08:11.684Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-06-17T20:03:26Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"riley akers"},"datePublished":"2022-06-14T19:03:01.264Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-06-16T14:42:55Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"todd vohland"},"datePublished":"2022-06-14T18:24:14.916Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Excellent service.","comment":{"@type":"Comment","name":"","datePublished":"2022-06-16T14:41:59Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Rishyashring Raman Iyer"},"datePublished":"2022-06-14T17:25:33.107Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Lynn Luttrell"},"datePublished":"2022-06-13T17:56:25.48Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-06-15T14:56:20Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Bonny Ellen"},"datePublished":"2022-06-11T17:51:40.587Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-06-14T18:06:34Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Sara Norbot"},"datePublished":"2022-06-10T19:26:45.32Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Super helpful and friendly.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Susannah McLaughlin"},"datePublished":"2022-06-08T19:40:14.274Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"David adjusted my son's glasses with new screws and nose pads so they now fit perfectly. Thanks for the great service!","comment":{"@type":"Comment","name":"","datePublished":"2022-06-09T18:07:43Z","text":"Hi! Thank you so much for your review. We are excited to hear David was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Lisa Harpst"},"datePublished":"2022-06-07T15:49:30.285Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-06-10T13:37:06Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Terry Napper"},"datePublished":"2022-06-04T17:34:01.768Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-06-08T19:02:47Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Sandra Rodriguez Zas"},"datePublished":"2022-06-02T21:28:58.45Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-06-03T19:08:59Z","text":"Great to hear! We appreciate your review and hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Michael Jeffries"},"datePublished":"2022-06-02T21:26:43.434Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-06-03T19:10:45Z","text":"Great to hear! We appreciate your review and hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Nichole Jackson"},"datePublished":"2022-06-01T13:53:35.818Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great staff. A huge help with picking out the right frames which saved me a lot of time spent in the store.","comment":{"@type":"Comment","name":"","datePublished":"2022-06-02T12:37:33Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ken Mueller"},"datePublished":"2022-05-31T21:52:25.356Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-06-01T15:59:35Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Lyndel Holmes-May"},"datePublished":"2022-05-31T18:15:42.437Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-06-01T19:08:48Z","text":"Great to hear! We appreciate your review and hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Deniz"},"datePublished":"2022-05-31T17:45:49.786Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-06-01T19:42:12Z","text":"Great to hear! We appreciate your review and hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Matt Baker"},"datePublished":"2022-05-31T17:06:35.176Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Kim was great!","comment":{"@type":"Comment","name":"","datePublished":"2022-06-01T19:58:56Z","text":"Great to hear! We appreciate your review and hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"tiffany woodson"},"datePublished":"2022-05-22T19:40:07.54Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Nicest people ever. Had an emergency and lost a contact, and they were so quick to help and kind! Great customer service and people.","comment":{"@type":"Comment","name":"","datePublished":"2022-05-23T18:57:18Z","text":"Thank you for your review. Our associates are some of the best around and we are always happy to hear our customers feel the same!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jeremy Paceley"},"datePublished":"2022-05-17T19:19:52.921Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Purchased a new set of glass in January in end of April notice a lot of scratches on the lenses. On may the 5 call the store around 10am was asked for my number and they would call me back. At 4pm I got off work and went to the store that had no customer waiting but did not have the time to call me back . Was told by the store manager that the scratches on my lenses where from abuse. That it was not possible to get a defective lense. And that would never happen. Had to pay the deductible on the warrenty plan they sell to get them replaced. I did that. Then I sent the corporate office a email about what had happened. On May the 16th I got a email back from the corporate office stating that the store manger said that the problem had been resolved. Called the store to find out if my lenses where in on May the 16th was told no so I asked when they would be in. After about 10minutes was then told they where in and I need to come in so I did. Manager was not working then. So on May the 17 I call and talked to here about how this had been resolved and was told because I paid my deductible. Very poor service out of a store manager telling a lie to their corporate office","comment":{"@type":"Comment","name":"","datePublished":"2022-05-17T20:49:45Z","text":"Thank you for your review. We are sorry to hear your experience at LensCrafters did not meet your expectations. We strive to meet all of our customer needs. Please go to https://www.luxotticacustomercare.com/lenscrafters to follow up so we can redirect your concern to the appropriate person."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kim Knap"},"datePublished":"2022-05-09T17:32:05.682Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Dr. Rich was fabtastic. He is effecient bit throrough. He is knowledgable and up to relevant science. We have fone 2 years in a row now and we thinj he and his staff are fantastic!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Frozen Time"},"datePublished":"2022-05-07T23:12:08.485Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"I purchased three sets of glasses and didn't get anything I wanted. The customer service representative didn't listen to any of my needs so everything is incorrect. I won't be returning to this store. The customer service was horrible, the Doctor who did the test was in a hurry and could care less about my vision. The only thing the doctor cared about was upselling services. The doctor also bad mouthed employees in front of customers. Too bad I can't give LensCrafters in Champaign a zero star.\nI called yesterday and asked why my glasses don't have anti fog when I asked for it and they told me to bring them in and they would take care of it. The next morning I arrived and they told me they had no anti-fog for lenses. Also, I look at computers all day and requested blue light filtering but when my glasses arrived there was no blue light filtering. Lenses are so thick on my third set that it's inconvenient to wear them. I spent a huge amount of money and all of these glasses are garbage. I'm going to need to go to a real doctor and customer representatives to get correct glasses.","comment":{"@type":"Comment","name":"","datePublished":"2022-05-09T19:25:26Z","text":"Thank you for your review. We are sorry to hear your experience at LensCrafters did not meet your expectations. We strive to meet all of our customer needs. Please go to https://www.luxotticacustomercare.com/lenscrafters to follow up so we can redirect your concern to the appropriate person."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Joey Chen"},"datePublished":"2022-04-14T20:03:19.374Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I recently made a purchase in lenscrafter, but when I picked up the glasses today I noticed that the lens was way thicker than I expected. I was a bit hesitant to go back in to ask them for a replacement but I did and I’m so glad I did! The associate who helped me with the replacement process was Lydia, Lydia honestly provided me with the best service I’ve ever received in any other places in my life! Really took the time to help me pick out a new frame that would fit me better, also took the time to explain why the lens came out to be much thicker than I expected. Lydia really made whole process quick, easy, and smooth. Overall, things couldn’t have gone any better. I was extremely satisfied with Lydia’s service! Regardless the price I had to paid for the glasses, just for the service provided by Lydia, I will definitely go back in the future!","comment":{"@type":"Comment","name":"","datePublished":"2022-04-15T13:45:34Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jonathan Panczyk"},"datePublished":"2022-03-25T16:20:52.847Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"C.J. was very welcoming the absolute second I walked in, understood why I was there, helped me pick out brand new Brooks Brothers frames, and had me measured in no time.\nThe excellent and superior customer service that C.J. provides is why I will only deal with LensCrafters, and recommend your store to anyone who is looking for great product and equally great service.\n\nPlease find a way to recognize him for everything I mentioned.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Mary Belz"},"datePublished":"2022-03-20T18:46:08.342Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great service and so easy. Staff were all polite . Great experience with them ! Will return in future. Thank you !","comment":{"@type":"Comment","name":"","datePublished":"2022-03-22T14:23:13Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Margie Ruffin"},"datePublished":"2022-03-05T18:51:21.141Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I had a great experience at LensCrafters Champaign. The service was expedient and the staff was super helpful!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Porter Halcrombe"},"datePublished":"2022-02-23T23:56:52.849Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"shaun zimmerman"},"datePublished":"2022-02-23T22:44:25.657Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Aleena Nelson"},"datePublished":"2022-02-19T22:42:43.649Z","reviewRating":{"@type":"Rating","ratingValue":"4","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Lawrence Blomberg"},"datePublished":"2022-02-12T16:54:33.971Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Terrence was great! Really explained everything well and very professional!","comment":{"@type":"Comment","name":"","datePublished":"2022-02-17T21:59:32Z","text":"Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Olivia Proctor"},"datePublished":"2022-02-11T23:00:27.358Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-02-17T17:45:55Z","text":"Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Deep Chatterjee"},"datePublished":"2022-02-06T00:13:34.091Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I got a eye exam done. Pretty quick, on time. I also ordered a set of glasses. Staff were great. I ended up liking something that was above by $100 from expected budget, but I was given a $50 discount, which was much appreciated and I went ahead. Pick up for me is about 1.5 weeks which is fine for me since I'm not in a rush.","comment":{"@type":"Comment","name":"","datePublished":"2022-02-07T18:46:14Z","text":"Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Arminda Magtanao"},"datePublished":"2022-02-02T16:49:07.367Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-02-07T21:45:15Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Derrick Ennis"},"datePublished":"2022-01-25T21:10:24.404Z","reviewRating":{"@type":"Rating","ratingValue":"2","bestRating":"5"},"reviewBody":"Showed up for appointment and was told doctor wasn't there no phone call or nothing","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Oscar Prado"},"datePublished":"2022-01-24T22:02:52.271Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Crew was very helpful in getting a proper fit and incredibly friendly. Rosie was excellent and extremely helpful.","comment":{"@type":"Comment","name":"","datePublished":"2022-01-25T20:52:07Z","text":"Hi! Thank you so much for your review. We are excited to hear that Rosie and the team were able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Riley Eubanks"},"datePublished":"2022-01-20T19:40:08.202Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Cameron is the absolute best!! After a long day of traveling she swooped in and found me so many answers. Even though their shops POS was down she made sure we could get our new glasses ASAP :)","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Neriamara Martins-West (Neri)"},"datePublished":"2022-01-18T19:39:07.932Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Rosie is amazing. Great customer service and a super fun, patient and caring young lady.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Tommy West"},"datePublished":"2022-01-18T19:38:06.952Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Rosie was great Thank you","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Candace Gunby"},"datePublished":"2022-01-17T21:01:56.07Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great experience! Rosie and Elizabeth were good to me","comment":{"@type":"Comment","name":"","datePublished":"2022-01-21T21:11:21Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Denise Moody"},"datePublished":"2022-01-17T15:20:13.412Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-01-21T18:06:39Z","text":"Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Dustin Allen"},"datePublished":"2022-01-15T07:20:02.774Z","reviewRating":{"@type":"Rating","ratingValue":"2","bestRating":"5"},"reviewBody":"I don't think I'll purchase from this location again. For one, the staff is fairly unprofessional compared to other places in the CU area. And two, after driving 40 minutes to pick up my glasses I got there to see the staff locking up and leaving more than half an hour prior to the posted store hours.","comment":{"@type":"Comment","name":"","datePublished":"2022-01-19T17:19:23Z","text":"Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We apologize that we did not exceed your expectations during your visit. We value our customer’s feedback! Please go to https://www.luxotticacustomercare.com/lenscrafters to provide your information so we can contact you and work to resolve the issue."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Dontae Evans"},"datePublished":"2022-01-14T21:51:06.803Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-01-18T21:21:22Z","text":"Thank you for your review, all of our associates work diligently to provide a great experience! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Joe Corbett"},"datePublished":"2022-01-08T15:16:54.151Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-01-12T15:30:51Z","text":"Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"jeff"},"datePublished":"2022-01-08T07:49:38.245Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"sabrina was great and super personable","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Zach Martin"},"datePublished":"2022-01-06T00:41:25.36Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-01-06T17:19:24Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Gary Montgomery"},"datePublished":"2022-01-03T19:15:48.833Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Brazliegh Kohl"},"datePublished":"2022-01-02T20:48:35.714Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Ian and Cameron were great help!","comment":{"@type":"Comment","name":"","datePublished":"2022-01-03T15:18:04Z","text":"Hi! Thank you so much for your review. We are excited to hear Ian and Cameron were able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Erica Tomasello"},"datePublished":"2021-12-23T00:50:57.862Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-12-23T15:34:50Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"muthu kumar"},"datePublished":"2021-12-20T23:33:08.496Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"It was awesome both with doctor and the eye care specialists.\nBy\nAvinaash","comment":{"@type":"Comment","name":"","datePublished":"2021-12-21T17:31:28Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Saurajyoti Kar"},"datePublished":"2021-12-17T00:20:03.638Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"It was a good experience shopping at the store. Jess helped me throughout the process. I generally take a long time before i nail down my choice. Jess helped me out patiently and a happy experience for both of us!","comment":{"@type":"Comment","name":"","datePublished":"2021-12-17T16:48:19Z","text":"Hi! Thank you so much for your review. We are excited to hear Jess was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Traci Crawford"},"datePublished":"2021-12-16T21:16:30.395Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great service, fast and very friendly, our last visit Rosey and Sabrina we awesome, this visit Cameron and Jasmine were super helpful and friendly","comment":{"@type":"Comment","name":"","datePublished":"2021-12-17T19:00:13Z","text":"Thank you so much for your review. Our team is some of the best around and we are always happy to hear our customers feel the same!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Cammy Jones"},"datePublished":"2021-12-16T16:19:14.037Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-12-21T18:24:07Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Curtis Moore"},"datePublished":"2021-12-04T22:34:06.252Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Joe Crawford"},"datePublished":"2021-12-04T22:29:50.816Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Shuo Wang"},"datePublished":"2021-11-27T18:14:54.662Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Rosie is most helpful!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Justen Gourley"},"datePublished":"2021-11-26T20:05:46.961Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-12-01T21:45:07Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jonathon Mathews"},"datePublished":"2021-11-24T22:25:55.104Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Rosie helped me it was very polite and extremely helpful not only did she tighten them like normally she actually fixed my arms on them too which I haven't got any other place to do so she was extremely helpful thank you Rosie","comment":{"@type":"Comment","name":"","datePublished":"2021-11-30T18:24:56Z","text":"Hi! Thank you so much for your review. We are excited to hear Rosie was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Chesca Cassinelli"},"datePublished":"2021-11-22T19:53:36.896Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Shaun Cook"},"datePublished":"2021-11-21T18:01:44.482Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"I give one star because the employee was courteous! Outside that there is one staff member working, which isn’t abnormal anymore but you are gonna wait here forever and may not even accomplish anything?! I picked frames, and lenses, it was all good n ready to measure and their system crashed so had to come back. Went back, spend an hour waiting again, get measured and now they tell me they can’t get me clear lenses for my frames, just sunglasses?!\n\nThey have no idea what they r doing here. Save yourself some time n go elsewhere!!!!","comment":{"@type":"Comment","name":"","datePublished":"2021-11-22T15:55:59Z","text":"Hello Shaun,\nThank you for contacting us regarding your experience. I am providing you with the link to our Luxottica Cares Form. This form will request all necessary information, so that we may address your concerns as quickly as possible. To access the form, please visit:\nhttps://www.luxotticacustomercare.com/lenscrafters"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ramona Palmer"},"datePublished":"2021-11-20T20:37:20.79Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Nga Ngo"},"datePublished":"2021-11-20T03:40:39.103Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"It was so terrible. I don't think I will come back","comment":{"@type":"Comment","name":"","datePublished":"2021-11-26T18:51:50Z","text":"Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We apologize that we did not exceed your expectations during your visit. We value our customer’s feedback! Please go to https://www.luxotticacustomercare.com/lenscrafters to provide your information so we can contact you and work to resolve the issue."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Phong Tran"},"datePublished":"2021-11-19T16:22:57.544Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"It was so terrible I have never seen before","comment":{"@type":"Comment","name":"","datePublished":"2021-11-19T20:15:46Z","text":"Hello,\nThank you for contacting us regarding your experience. I am providing you with the link to our Luxottica Cares Form. This form will request all necessary information, so that we may address your concerns as quickly as possible. To access the form, please visit:\nhttps://www.luxotticacustomercare.com/lenscrafters"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Bill Kubaitis"},"datePublished":"2021-11-18T18:46:31.451Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Mark was awesome! The first pair he suggested was the best look for my face. Made everything clear. I still love Lens Crafters Champaign the Best. Got me in with the doc same day and had me outta there fast!","comment":{"@type":"Comment","name":"","datePublished":"2021-11-24T14:52:06.619Z","text":"Hi! Thank you so much for your review. We are excited to hear that Mark was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Corinne Pavesic"},"datePublished":"2021-11-13T19:46:44.07Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Rosie was great l","comment":{"@type":"Comment","name":"","datePublished":"2021-11-18T17:42:04Z","text":"Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Randy R"},"datePublished":"2021-11-11T18:50:10.384Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Eye care is part of health care. Their staff does not wear masks. Upon arrival, the person checking everyone in had his mask under his nose, and when he spoke it fell under his mouth. He was quite obviously used to doing this 100% of the time. I left and cancelled my appointment. I cannot say how much the lost revenue means to Lenscrafters. It might be more profitable to keep employees unable to follow simple direction and lose customers. Or maybe others don't care about mask wearing. If you care about mask wearing- DO NOT GO TO THIS LENSCRAFTERS. They said this was an unfortunate one time occurrence, but other reviews show this is their practice.","comment":{"@type":"Comment","name":"","datePublished":"2021-11-15T15:35:59Z","text":"Thank you for your review. We are sorry to hear that your experience at LensCrafters did not meet your expectations. We strive to deliver the best service in the industry. Please go to https://www.luxotticacustomercare.com/lenscrafters to follow up so we can work to correct this issue."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Mark Hughes"},"datePublished":"2021-11-10T22:54:35.086Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Give Mark two stars, Liz!!","comment":{"@type":"Comment","name":"","datePublished":"2021-11-15T21:38:33Z","text":"Thank you for your review, all of our associates work diligently to provide a great experience! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"LaValle Thomas"},"datePublished":"2021-11-10T00:48:49.604Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-11-10T17:10:57Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Katie Hanks"},"datePublished":"2021-11-08T19:53:07.399Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Rosie was so nice and entertaining while helping me. We had a great time picking out my glasses!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Terri McCarthy"},"datePublished":"2021-11-06T23:51:27.036Z","reviewRating":{"@type":"Rating","ratingValue":"4","bestRating":"5"},"reviewBody":"Dr. and his staff were great. The \"eyeglass side\" not only allowed customers to not be masked, some staff couldn't be bothered to wear one and/or wear them correctly. Makes me wonder how much the franchise values patients/customers.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Stephen Downie"},"datePublished":"2021-11-06T19:57:16.176Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Amazing service! I banged my glasses somehow and they were very crooked. I went to LensCrafters at 2000 N Neil in Champaign IL and Dayo the lens technician worked magic on my glasses to get them perfectly straight again!","comment":{"@type":"Comment","name":"","datePublished":"2021-11-12T17:53:25.041Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Maureen Leenerts"},"datePublished":"2021-11-05T20:32:09.952Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-11-10T21:49:11Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Hannah Scalise"},"datePublished":"2021-11-04T22:03:25.117Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Kim is the best!!","comment":{"@type":"Comment","name":"","datePublished":"2021-11-10T17:47:34Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Will Finnegan"},"datePublished":"2021-11-03T19:15:47.27Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Rosie was super helpful and nice when I came to try on my new glasses! Thanks for the help!","comment":{"@type":"Comment","name":"","datePublished":"2021-11-04T13:06:19Z","text":"Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jakub Bochenek"},"datePublished":"2021-11-02T14:20:49.497Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-11-05T15:41:39Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Diane McNattin"},"datePublished":"2021-11-01T23:25:11.212Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"What great service! I visited two times just to make sure I knew what I wanted and both times I was met with knowledgeable staff. They also took the time to work with me to find the perfect pair of glasses. I was so happy with their service I purchased two!","comment":{"@type":"Comment","name":"","datePublished":"2021-11-05T19:26:21Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jaimie Hilligoss"},"datePublished":"2021-10-28T15:14:01.657Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Always super helpful and friendly!!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Sally Cook"},"datePublished":"2021-10-26T22:51:17.652Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I just ordered my glasses today. The main reason I came back to LensCrafters was Mark. I have rarely ever met anyone who truly loves what they do, but Mark is one of those people. He could not have been more pleasant to work with, and really knows his stuff. Can't wait to get my new glasses!","comment":{"@type":"Comment","name":"","datePublished":"2021-10-27T20:54:16Z","text":"Hi! Thank you so much for your review. We are excited to hear Mark was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kristina K"},"datePublished":"2021-10-26T19:53:26.471Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-10-28T18:02:07Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Doug Dees"},"datePublished":"2021-10-26T19:09:56.634Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-10-28T18:25:23Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Leigh Hall"},"datePublished":"2021-10-23T16:58:16.822Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very reasonable, very caring people.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Sylvester T"},"datePublished":"2021-10-21T18:40:01.158Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-10-25T20:44:54Z","text":"Hello Sylvester, Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Michael McAndrew"},"datePublished":"2021-10-21T16:39:54.322Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Adjusted my glasses at no cost, Sabrina was very sweet throughout the process. Would recommend!","comment":{"@type":"Comment","name":"","datePublished":"2021-10-22T21:19:58Z","text":"Hi! Thank you so much for your review. We are excited to hear Sabrina was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Michele Risner"},"datePublished":"2021-10-15T14:44:50.066Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-10-18T15:49:50Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Frederick Pardoe"},"datePublished":"2021-10-14T22:45:26.828Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I am terrible about breaking my glasses and usually when I ask to get them repaired I am either told that they can’t be fixed and that I need to buy new glasses, or that it will take weeks to repair. This time, I took them to this lens crafters and Sabrina fixed them in about 10 minutes and it was free of charge! I have broken my glasses in the exact same way before (by popping a screw)only to be told that they could not be fixed, I was very happily surprised to have them repaired right there and then.","comment":{"@type":"Comment","name":"","datePublished":"2021-10-15T13:23:12Z","text":"Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jessica Qin"},"datePublished":"2021-10-12T17:39:01.363Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"We had a good experience with associates Mark!He’s nice and professional! He helps us a lot!","comment":{"@type":"Comment","name":"","datePublished":"2021-10-12T20:58:11.23Z","text":"Hi! Thank you so much for your review. We are excited to hear Mark was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jon Stephens"},"datePublished":"2021-10-05T16:05:35.605Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-10-07T16:54:34Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Razelle Igana"},"datePublished":"2021-10-01T23:15:18.438Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Sharon Jackson"},"datePublished":"2021-10-01T23:04:06.765Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Mark was incredibly helpful in guiding me to find the perfect pair of glasses for my face. His knowledge was truly impressive but his most outstanding quality is his caring friendliness.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Linda Trevena"},"datePublished":"2021-09-29T15:09:49.543Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Sabrina was fantastic, when I first came in to order my glasses she was a great help and I was lucky to get her when I came in to pick up my order. She’s greets as soon as you get in the door let’s you know that someone will be with you soon. She answered all of my question when I was getting fitted for my order. If anyone goes to LensCrafters ask for Sabrina!","comment":{"@type":"Comment","name":"","datePublished":"2021-09-29T18:59:03Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Mitchell Jannusch"},"datePublished":"2021-09-28T18:45:17.265Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-09-30T15:45:21Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Autumn Berbaum"},"datePublished":"2021-09-28T14:13:16.056Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Sabrina was great - knowledgeable and kind! Shipping on my contacts was super quick and my glasses were ready in a week! Thank you!","comment":{"@type":"Comment","name":"","datePublished":"2021-09-30T19:01:52Z","text":"Hi! Thank you so much for your review. We are excited to hear Sabrina was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Sabrina Ashford"},"datePublished":"2021-09-25T22:44:05.145Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-10-07T17:28:31Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Aditi Adve"},"datePublished":"2021-09-25T18:41:53.229Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-10-06T20:35:20Z","text":"Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Katie Prosise"},"datePublished":"2021-09-25T15:51:35.56Z","reviewRating":{"@type":"Rating","ratingValue":"2","bestRating":"5"},"reviewBody":"I called November 1 to see what the status of my September 25 order was. My migraine glasses had arrived September 29 and no one called me. The staff on the call made no apology; different staff, in person, seemed very embarrassed and apologized sincerely. During my September visit, the salesman Mark asked intrusive questions about my disability that had nothing to do with my vision needs. May never come back.","comment":{"@type":"Comment","name":"","datePublished":"2021-10-06T15:35:28Z","text":"Hello Katie, Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Susan Wolf"},"datePublished":"2021-09-23T20:47:56.207Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Exceptional customer service. Would recommend.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Roland Gropper"},"datePublished":"2021-09-18T17:13:00.683Z","reviewRating":{"@type":"Rating","ratingValue":"2","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-09-23T14:59:02Z","text":"Hi there, thank you for your review. We are disappointed to hear about your experience. We strive to provide the best glasses and customer service in the industry. Please go to https://www.luxotticacustomercare.com/lenscrafters so we can resolve this issue."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"OC KEL"},"datePublished":"2021-09-18T16:16:23.562Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-09-23T14:41:36Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Randall Summit"},"datePublished":"2021-09-16T17:49:38.42Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-09-17T15:51:50Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Michael Dodd"},"datePublished":"2021-09-11T15:02:30.812Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Deepak Nair"},"datePublished":"2021-09-10T17:07:44.901Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"roger weber"},"datePublished":"2021-09-10T16:37:16.207Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Yolanda Scott"},"datePublished":"2021-09-09T20:00:00.574Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-09-10T19:12:43Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ismet Eikram"},"datePublished":"2021-09-05T16:47:07.04Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Excellent service","comment":{"@type":"Comment","name":"","datePublished":"2021-09-06T20:26:58Z","text":"Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Maggie Kolb"},"datePublished":"2021-09-04T21:04:44.158Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very professional staff. Especially appreciated the supervisor/manager (or whatever) who was on duty. She worked with me and then assisted the clerk who took over my order.","comment":{"@type":"Comment","name":"","datePublished":"2021-09-06T15:34:54.133Z","text":"Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We apologize that we did not exceed your expectations during your visit. We value our customer’s feedback! Please go to https://www.luxotticacustomercare.com/lenscrafters to provide your information so we can contact you and work to resolve the issue."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Henry Borsuk"},"datePublished":"2021-09-04T00:04:46.14Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Had a wonderful experience, thank you Lydia for helping me out! Glasses came quick!","comment":{"@type":"Comment","name":"","datePublished":"2021-09-06T18:02:18Z","text":"Hi! Thank you so much for your review. We are excited to hear Lydia was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Clark Csiki"},"datePublished":"2021-09-03T23:51:56.028Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-09-08T16:37:46Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Stephanie Tritcher"},"datePublished":"2021-09-02T16:03:26.078Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Lydia was fantastic and so very helpful. Clean store and good selection. Fast turn around for getting my new glasses. Thank you","comment":{"@type":"Comment","name":"","datePublished":"2021-09-02T20:01:37Z","text":"Hi! Thank you so much for your review. We are excited to hear that Lydia was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Musong Qin"},"datePublished":"2021-08-30T18:15:42.994Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-09-02T15:42:19Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Danielle York"},"datePublished":"2021-08-25T16:31:06.948Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Charlie Myerscough"},"datePublished":"2021-08-24T20:58:21.953Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-08-25T18:44:56Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Keegan Avery"},"datePublished":"2021-08-23T23:50:47.165Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Absolutely phenomenal customer service with extraordinarily friendly staff. For a first time visitor to LensCrafters they set a pleasant standard. Everything from the eye exam to picking out frames went smoothly and in an efficient manner. I look forward to my next visit","comment":{"@type":"Comment","name":"","datePublished":"2021-08-25T16:56:48Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Carlos juarez"},"datePublished":"2021-08-21T15:52:28.212Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-08-24T20:38:04Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ariana Howie"},"datePublished":"2021-08-20T22:16:52.444Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"So helpful and amazing","comment":{"@type":"Comment","name":"","datePublished":"2021-08-23T20:14:58Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"R S"},"datePublished":"2021-08-19T22:44:55.171Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Loved it!","comment":{"@type":"Comment","name":"","datePublished":"2021-08-20T16:14:09Z","text":"Hello, Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Yvette Johnson-Walker"},"datePublished":"2021-08-19T18:53:02.514Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Belinda Simmons Davis"},"datePublished":"2021-08-18T18:25:11.754Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-08-20T17:13:13Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Heather Doney"},"datePublished":"2021-08-16T21:39:33.506Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-08-19T16:04:08Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Mahesh Gubba"},"datePublished":"2021-08-16T17:33:40.566Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Anisha Gubba"},"datePublished":"2021-08-16T17:33:40.256Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Elizabeth Wagner"},"datePublished":"2021-08-16T16:31:01.391Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Best places to get eyeglasses!","comment":{"@type":"Comment","name":"","datePublished":"2021-08-17T17:11:40Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Sam Laufenberg"},"datePublished":"2021-08-16T16:07:23.832Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Sarah Laufenberg"},"datePublished":"2021-08-16T16:07:12.367Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Tai Gomez"},"datePublished":"2021-08-15T20:05:22.507Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"My glasses were messed up, very bent out of shape, but Mia fixed them no problem! She's amazing!","comment":{"@type":"Comment","name":"","datePublished":"2021-08-16T13:59:11Z","text":"Hi! Thank you so much for your review. We are excited to hear Mia was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"George Khazoum"},"datePublished":"2021-08-06T23:23:44.688Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"My glasses broke while I was shopping. I walked in there because I could not drive back home without my glasses. Zophia and Ian took very good care of me right away. They put a new screw for my frame. They were very generous with me. I appreciate all the help they gave me. Nice customer service. They saved my day.","comment":{"@type":"Comment","name":"","datePublished":"2021-08-09T14:36:59Z","text":"Hi! Thank you so much for your review. We are excited to hear that Zophia and Ian were able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jonelle DePetro"},"datePublished":"2021-07-24T22:05:28.943Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"100-mile round trip to look at frames because their website suggested they had some I might like. When I entered the store I was asked if I had an appointment. I replied that I did not. I was then asked if I had a valid eye prescription. I showed her my prescription and was told it was no longer valid (I had gotten it pre-COVID) and that they would not be able to help me. Too bad. I'm just shopping for frames at this point. but I guess you can't do that at Lens Crafters. Maybe it's a COVID restriction. Very disappointing. We couldn't even look.","comment":{"@type":"Comment","name":"","datePublished":"2021-07-26T19:55:16Z","text":"Hi there, thank you for your review. We are disappointed to hear about your experience. We strive to provide the best glasses and customer service in the industry. Please go to https://www.luxotticacustomercare.com/lenscrafters so we can resolve this issue."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Rafik Belmellat"},"datePublished":"2021-07-16T00:53:26.989Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Don’t take your kids there for an exam, the doctor is unprofessional , inpatient , and rude with kids,we had appointment at 545pm, he called us for the exam and he told his assistant (you know the rules after 5pm) in front of us ??!!!!. Then he spend 2 minutes with my 5 years old son without even doing any test because my son was scared of his behaviors then he tried to prescribe him eye glasses to run his business next door ( Lenscatters)","comment":{"@type":"Comment","name":"","datePublished":"2021-07-16T15:54:04.31Z","text":"Hi there, thank you for your review. We are disappointed to hear about your experience. We strive to provide the best glasses and customer service in the industry. Please go to https://www.luxotticacustomercare.com/lenscrafters so we can resolve this issue."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Char Mitchell"},"datePublished":"2021-05-15T23:56:33.065Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The Associate Mia was exceptional! She made the experience fun and she was very helpful. Mia made sure she searched every option to make sure I received the best deals possible, with and without insurance. Her customer service was top notch!!","comment":{"@type":"Comment","name":"","datePublished":"2021-05-17T18:56:48Z","text":"Hello Char, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Lindsay Hewitt"},"datePublished":"2021-04-18T03:18:19.18Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-04-19T20:29:26Z","text":"Great to hear! We appreciate your review and hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Teri Hedrick"},"datePublished":"2021-03-30T02:40:00.985Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-03-30T16:22:39Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Turner Rives"},"datePublished":"2021-03-04T17:42:55.395Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-03-04T20:55:33Z","text":"Hello Turner, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We apologize that we did not exceed your expectations during your visit. We value our customer’s feedback! Please go to https://www.luxotticacustomercare.com/lenscrafters to provide your information so we can contact you and work to resolve the issue."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Daniel Torres"},"datePublished":"2021-02-28T18:11:42.599Z","reviewRating":{"@type":"Rating","ratingValue":"2","bestRating":"5"},"reviewBody":"LensCrafters has the best selection of frames which is the only reason why we went there. If you're looking for service to match, I would advise going somewhere else such as All About Eyes who greeted us warmly and answered all questions even though we were just browsing the store at the time. At LensCrafters, we were greeted harshly and the conversation to order two pairs of frames was painful as the individuals who worked there made their bad moods known to us making it seem like it was an inconvenience that we were even in the store. The selection of frames is great, but the service is absolutely terrible. It was not just the individual assisting us who made us feel like we were wasting their time, but the entire staff as they talked about their day and customers to each other very loudly and rudely.","comment":{"@type":"Comment","name":"","datePublished":"2021-03-01T16:36:05Z","text":"Thank you for your review. We are sorry to hear that your experience at LensCrafters did not meet your expectations. We strive to deliver the best service in the industry. Please go to https://www.luxotticacustomercare.com/lenscrafters to follow up so we can work to correct this issue."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Andi Liu"},"datePublished":"2021-02-13T13:31:53.023Z","reviewRating":{"@type":"Rating","ratingValue":"2","bestRating":"5"},"reviewBody":"Had an eye exam there and they just want my money. One of the ladies helping me was nice but the doc was very unprofessional. They also refused to get me in touch with my previous eye doctor (Dr. Freeman), whose office was there, even though they knew her contact info... It's not like a healthcare facility, more like a shopping center. This is 2021 btw. It was so great before they renovated and switched doctors","comment":{"@type":"Comment","name":"","datePublished":"2021-02-15T19:24:19Z","text":"Thank you for your review. We are sorry to hear your experience did not meet your expectations. Please go to https://www.luxotticacustomercare.com/lenscrafters to follow up so we can work to correct this issue."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"marcela guillen"},"datePublished":"2021-01-31T19:28:51.716Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-02-01T15:44:14Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kathy Mennenga"},"datePublished":"2021-01-22T20:26:08.041Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-01-26T18:40:50Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Rodney Williams"},"datePublished":"2020-11-30T16:40:07.169Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"If I could give zero stars I would. They don’t think of themselves as healthcare providers. The worst phone service ever. I hate this place. They care nothing about their patients. To them, we’re merely customers, and even that they don’t care about. Not B those who work there. If you want ONLY a job, then don’t take one in healthcare. My body should not be just your paycheck. Rachel at All About Eyes is top drawer.","comment":{"@type":"Comment","name":"","datePublished":"2020-12-01T02:57:44Z","text":"Thank you for your review. We are sorry to hear your experience did not meet your expectations. Please go to https://www.luxotticacustomercare.com/lenscrafters to follow-up so we can work to correct this issue."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Joshua Coburn"},"datePublished":"2020-10-31T22:32:18.425Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Just wanted to say that the process for getting glasses, even if insurance is out-of-network is very easy. Every step of the process from the first person I spoke with through picking up my glasses was so friendly and kind. I unfortunately lived somewhere with no Lenscrafters for a few years and totally forgot how incredibly easy you guys make the entire process. Thanks to the whole team there!","comment":{"@type":"Comment","name":"","datePublished":"2020-11-02T15:53:00Z","text":"Hello Joshua, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Sellie Viser III"},"datePublished":"2020-10-12T23:59:06.984Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great crew","comment":{"@type":"Comment","name":"","datePublished":"2020-10-13T16:33:33Z","text":"Thank you for your review. Our associates are some of the best around and we are always happy to hear our customers feel the same!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Trucker Ross Perry"},"datePublished":"2020-09-16T20:13:49.943Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"My glasses broke while on a family vacation so I super glued and taped them back together just to make them last until I got home . Called lens crafters and asked about getting new frames for my lenses that I had prescribed last year . They said my insurance was expired for the frames and I said that’s fine I will just buy a whole new frame . They then said we can’t do that because your lenses are expired I said no they aren’t I just went to the eye doctor last year . So then they basically refused my service because I just wanted new frames for my lenses and told them I wasn’t going back to the eye doctor for another exam. Thanks for nothing lens crafters you lost a paying customer.","comment":{"@type":"Comment","name":"","datePublished":"2020-09-17T18:33:32Z","text":"Hi there, thank you for your review. We are disappointed to hear about your experience. We strive to provide the best glasses and customer service in the industry. Please go to bit.ly/LC-Support so we can resolve this issue."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"joyce cassell"},"datePublished":"2020-09-05T18:20:13.955Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"This is the worst store to purchase glasses from. They dont care about their customers or the products they sell. Wanted to purchase a pair of glasses I wanted, staff told me I needed another choice. My husband ordered his glasses 3 weeks ago and the main manager Rodney told us the glasses were lost. When my husband said this is unacceptable he would just go elsewhere, he didn't care and just told him he would just refund the price we paid and our insurance. I plan on letting the insurance company know how this company treats the customer and it doesn't seem to bother them that you go elsewhere. This is the worst treatment we have received from a company in a long time. So disappointed in Lens crafters and the staff.","comment":{"@type":"Comment","name":"","datePublished":"2020-09-07T20:42:53Z","text":"Hi there, thank you for your review. We are disappointed to hear about your experience. We strive to provide the best glasses and customer service in the industry. Please go to bit.ly/LC-Support so we can resolve this issue."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"todd cassell"},"datePublished":"2020-08-15T16:07:20.97Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Tried to buy 60 off sunglasses wanted to charge me 1100 dollars will buy elsewhere\n\nAfter writing this post and waiting 3 weeks for my glasses I was told somehow they have been lost but could reorder. I spoke to the store manager Rodney, and all he could say was we can refund your money. If you are purchasing do not deal this store as you will have to take a shower afterwards from all the garbage they spew from there mouths, and it does not seem to bother as there are suckers born every minute. I will take my refund and go elsewhere that will treat me with respect and dignity.","comment":{"@type":"Comment","name":"","datePublished":"2020-08-18T14:36:52Z","text":"Hi there, thank you for your review. We are disappointed to hear about your experience. We strive to provide the best glasses and customer service in the industry. Please go to bit.ly/LC-Support so we can resolve this issue."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Holly Eaton"},"datePublished":"2020-02-29T22:13:43.687Z","reviewRating":{"@type":"Rating","ratingValue":"4","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Shannon Cowper"},"datePublished":"2020-02-12T03:58:32.589Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Everyone was very courteous and professional which made for a very nice eye wear shopping experience","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"AMG"},"datePublished":"2020-01-23T16:46:54.385Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Called for a quote on replacement lenses, single vision simple prescription. I was quoted $450 for just the lens, no frame needed. If you have any concern about saving money, maybe find another place.","comment":{"@type":"Comment","name":"","datePublished":"2020-03-05T15:36:22Z","text":"Hi AMG, thank you for your review. We value your feedback as it helps us to serve you better. Please go to bit.ly/LC-LUX so we can follow up with you directly to learn more and resolve any outstanding issues."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Henry"},"datePublished":"2019-11-19T21:34:33.243Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Looking at some of the other reviews for this location I initially was worried but a friend of mine suggested going to them because he had a good experience.\nThe eye exam was very comprehensive and all of the staff were very friendly. Dr Freeman listened to all of my concerns and was very helpful and thorough.\nFor purchasing the glasses I was helped by Tracy and Rodney, and they were very helpful in finding a pair of lenses that were just right! We went through all of the options available and they even helped me narrow down my selection from a few frames that caught my eye to one that was perfect.\nI can only speak to my experience but I would absolutely recommend this location and plan to go back for my yearly exam and any new glasses that I need for as long as I live in the area.","comment":{"@type":"Comment","name":"","datePublished":"2019-11-26T15:44:51Z","text":"Hi Henry! Thank you for sharing your experience. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Laurel Daly"},"datePublished":"2019-10-25T16:12:16.996Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Was told the location would reopen today at 9 am after being temporarily closed. It is 11 am and I still cannot get through on the phone or even leave a message. I have no way of getting access to my prescription and was not even warned of this closing happening. The least that could be done is be available when you say you will reopen. Completely unprofessional and will not be purchasing my new contacts from here once I can get access to my prescription.","comment":{"@type":"Comment","name":"","datePublished":"2019-10-30T20:23:38Z","text":"Hi Laurel, thank you for your review. We are sorry to hear about your experience. We aim to consistently meet and surpass customers' expectations. Please go to bit.ly/LC-LUX so we can follow up with you directly."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kathryn Eichen"},"datePublished":"2019-07-02T20:30:48.208Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"After my appointment with my eye doctor I went in to get a pair of glasses. I felt rushed by the employee I was working with. Before I even found a frame she was taking my insurance and putting a pair of glasses in the computer. I was really unhappy with my experience. I would go elsewhere. I was hoping they would take time and help me figure out a pair that would look nice with my face and bone structure. Really disappointed.","comment":{"@type":"Comment","name":"","datePublished":"2019-07-22T20:53:39.145Z","text":"Hi Kathryn, thanks for your review. We value your business and are very disappointed to learn about your experience. We strive to deliver top quality customer service at all times. Please go to https://bit.ly/LC-LUX so we can follow up with you directly."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Tianying Julie Cai"},"datePublished":"2019-06-21T22:13:59.491Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Doug Rigsby"},"datePublished":"2019-05-17T01:08:07.738Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Definitely not satisfied with the customer service. I pay over $600 for a pair of glasses then a piece on the side falls off within a month or so. I go in and one of the guys takes several pictures to get the glasses fixed or replaced “under warranty” have yet to hear a word. This was at least 2 months ago. Not impressed!","comment":{"@type":"Comment","name":"","datePublished":"2019-05-17T16:18:18.549Z","text":"Hi Doug, thank you for your review. We apologize for your long wait. We aim to consistently meet and surpass customers' expectations. Please go to bit.ly/LC-LUX so we can follow up with you directly."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"taha elbouhssini"},"datePublished":"2019-01-10T02:29:59.793Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Bad experience waste my money and my time","comment":{"@type":"Comment","name":"","datePublished":"2019-01-11T18:42:52.59Z","text":"Hi Abdesselam, thank you for your review. We value your feedback as it helps us improve our service. Please go to bit.ly/LC-Support so we can follow up with you directly to learn more and have your issue resolved."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Benjamin Schweighart"},"datePublished":"2018-12-23T01:22:08.453Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Left my contacts at home in TN and they were able to help me out. Incredibly nice people, saved my trip to IL","comment":{"@type":"Comment","name":"","datePublished":"2019-01-03T19:32:13.673Z","text":"Hi Benjamin! Thank you for your positive feedback! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"juntian zeng"},"datePublished":"2018-12-06T22:24:37.493Z","reviewRating":{"@type":"Rating","ratingValue":"3","bestRating":"5"},"reviewBody":"There's no eyes test here！","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Yeshua Olguin"},"datePublished":"2018-09-27T01:45:47.756Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Sean Canady was absolutely amazing and made me feel extremely comfortable with finding a new pair of glasses. He understood what I was looking for and went with my budget, I was a bit of a complicated customer (sorry first time buying glasses myself), but he was nothing but patient and super understanding! Thank you so much Sean! You were GREAT!!! I will definitely recommend everyone to come here and will definitely come back when I need to upgrade my glasses again!","comment":{"@type":"Comment","name":"","datePublished":"2018-11-16T16:34:54.533Z","text":"Hi Yeshua! Thank you so much for your review. We are excited to hear Sean was able to help make your experience at LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"lori mott"},"datePublished":"2018-05-18T20:25:30.804Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I have had great service especially with Sean.. he makes sure its perfect.. love this place","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Lori Mott"},"datePublished":"2017-12-22T18:36:25.259Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Love love love cute frames always right. Buy insurance in case u break","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Amber Wilkey"},"datePublished":"2017-11-10T17:04:31.913Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Loved the service from all the customer service and doctors! The glasses choices are spectacular","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"L M (null)"},"datePublished":"2017-07-01T15:44:54.503Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great price, good service\nVery friendly staff that doesn't try to push any additional services or higher price frames, very low pressure.\nI didn't want to go here because I generally don't like the 'chain' businesses when I can go local but I was in a jam and needed lenses and frames same day. They were a little rushed when I came to pick up my glasses (less than an hour later even with transition lenses) but it was also 5pm so it's understandable. Even though my insurance was 'out-of-network' for Lenscrafters, it was still very reasonably priced.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"carmen Loor"},"datePublished":"2017-05-17T18:47:46.125Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"I left 3 messages to make an eye appointment, no one ever called back.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Gigi Secuban"},"datePublished":"2017-04-26T17:47:08.616Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great experience I've been to other eye places in town and have been very pleased with both the doctor side and the eye glass shop for Lenscrafters. I appreciate that it's a one-stop shop and everyone there is always so helpful. Stacy (in the eye glass part) has ALWAYS been so helpful and friendly. That might not mean and lot but it does when you consider other shops don't care that you're even there. My son and I get our eye exams done here too and the doctors have been great as well. I understand some folks might have had a bad experience but that has definitely not been my experience.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Sheng"},"datePublished":"2016-08-15T17:52:41.092Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Don't trust their insurance/discount suggestions.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Heather Rose"},"datePublished":"2016-07-28T20:08:56.601Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"I have been wearing contacts for 30 years, and I have never had such a bad experience with an eye doctor - absolutely livid with her holding my subscription renewal hostage and now denying my refill for the same subscription, but a cheaper brand of contact.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Naufil Mansury"},"datePublished":"2016-04-01T05:48:43.464Z","reviewRating":{"@type":"Rating","ratingValue":"4","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}}]</script>
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DEDICATED TO YOUR EYES
Discover excellence in every detail at LensCrafters. Visit us for your personalized eyecare experience and find your perfect look! Get 40% off Prescription Glasses (includes designer frames + lenses). Schedule your eye exam now. We accept most vision insurance plans, including: Aetna, EyeMed, Humana, United Healthcare Vision, Davis Vision by Versant Health and many more. At LensCrafters all prescriptions are welcome!

Market Place Shp Ctr

Closed. Opens today at 9:00 AM
4.6 out of 5.0
(553 Google Reviews)
Find available eye exam appointments
And more appointments available
for you and your family
schedule now
Or call
(217) 356-8585

Store Information

2000 N Neil St Spc 10B
Champaign, IL 61820-7808
Get Directions
Phone:(217) 356-8585

Store Hours

Friday9:00 AM - 6:00 PM
Saturday9:00 AM - 6:00 PM
Sunday11:00 AM - 4:00 PM
Monday9:00 AM - 6:00 PM
Tuesday9:00 AM - 6:00 PM
Wednesday9:00 AM - 6:00 PM
Thursday9:00 AM - 6:00 PM

Eye Doctors at this Store

Doctors of Optometry - Market Place Shp Ctr-undefined

Doctors of Optometry - Market Place Shp Ctr

Independent Doctor of Optometry

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Vision insurance at LensCrafters

The destination for vision insurance members. Many insurance plans accepted.
Call us at (217) 356-8585 to learn more.

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Aetna Vision Insurance
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United Healthcare Vision Insurance
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Superior Vision Insurance
Avesis Vision Insurance

… AND MANY MORE

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40% OFF PRESCRIPTION GLASSES

(Includes designer frames + lenses)
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50% OFF AN ADDITIONAL PAIR*

*some restrictions apply
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UP TO $200 OFF

an annual supply of contact lenses
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Shop at this location
Eyeglasses
See in style with prescription lenses for a tailor made experience and complete vision solutions.
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Sunglasses
Find designer sunglasses that'll keep you stylish and protected from the sun's rays. Buy sunglasses online or in-store that work perfectly with your personality and lifestyle.
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Be free to move with contact lenses to see naturally, safe and convenient for physical activities.
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Our designer brands

Ray-Ban
Oakley
Burberry
Michael Kors
Prada
Versace
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Find available eye exam appointments
And more appointments available
for you and your family
schedule now
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(217) 356-8585

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What should I bring to my eye exam?
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Do I have to have my eyes examined by an eye doctor at LensCrafters to get a new pair of glasses?
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Visit us at LensCrafters 2000 N Neil St

2000 N Neil St LensCrafters is dedicated to providing quality eyecare to ensure you always see your best. We offer comprehensive eye exams, a complete range of premium lens solutions and a wide assortment of designer brands including Prada, Versace, Dolce & Gabbana, Ray-Ban, Oakley, Persol and many more. We accept most vision insurance plans, including: Aetna, EyeMed, Humana, United Healthcare Vision, Davis Vision by Versant Health and many more. At LensCrafters all prescriptions are welcome!
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Google Reviews forLensCrafters Champaign, IL

4.63/5
(573 reviews)
Daniel Carlos
March 20, 2025
5.0/5
Both the eye doctor, and the store were overall great!! The eye exam was quick, and I even learned somethin about eye dilation. The staff was attentive, and I would definitely recommend shopping for glasses there.
Response from LensCrafters
March 21, 2025
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Tammi Billings
March 10, 2025
5.0/5
Vwry rofessional and quick to help.
Response from LensCrafters
March 11, 2025
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Yianni Laros
February 24, 2025
5.0/5
Response from LensCrafters
March 04, 2025
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
  • ...
Grace Aumiller
February 18, 2025
5.0/5
Stacey was wonderful and kindly replaced the nose pad that had broken off of my glasses. Great customer service and a focus on the small details that will keep me coming back!
Response from LensCrafters
February 19, 2025
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Josh Bell
February 14, 2025
5.0/5
Huge thanks to Sara! Her customer service was some of the best i've seen as she always had a smile, was patient, and wanted to ensure I left happy (even if it meant sitting down with me for an hour)! Thanks again!
Response from LensCrafters
February 15, 2025
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Edward Turner
February 06, 2025
5.0/5
Response from LensCrafters
February 07, 2025
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
  • ...
Movement Global
February 02, 2025
5.0/5
Response from LensCrafters
February 03, 2025
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Robert Bolton
February 02, 2025
5.0/5
Very friendly staff and eager to stay customers
Response from LensCrafters
February 03, 2025
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Mark Gao
January 22, 2025
5.0/5
Response from LensCrafters
January 23, 2025
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
  • ...
Sean O'Brien
January 22, 2025
4.0/5
I stopped in on a Saturday and there was a long line of people waiting for help with getting eyeglasses. I came back first thing the next day and got help right away. The selection of frames and colors was very good, and service was excellent. Recommend.
Response from LensCrafters
January 23, 2025
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
sneha chandra
January 19, 2025
5.0/5
Response from LensCrafters
January 20, 2025
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Matthew Liu
January 15, 2025
5.0/5
The doctors here were very friendly and patient. It was my first time to try contacts, and they kept encouraging me to do it. Overall it was a wonderful experience!
Response from LensCrafters
January 16, 2025
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
  • ...
Collin Carlier
January 13, 2025
5.0/5
Response from LensCrafters
January 14, 2025
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Tory Dukes
January 10, 2025
5.0/5
Great job sara very helpful
Response from LensCrafters
January 11, 2025
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Tiffany Brown
January 04, 2025
5.0/5
10/10 recommend Lens Crafters! I have had so many issues in the past with different eye doctors, and this time was MUCH different! She informed me about dry eyes, educated me on how to cope, she listened to all my concerns, and formulated a plan for success! My contacts are amazing! My frames/lenses took only ONCE (in the past it’s taken up to 8 visits to get my lenses correct), and I can see without putting my fingers in my eyes multiple times a day or struggling with headaches/dizziness! This place is a Godsend. My only feedback for improvement would be to have more than one or two people working the reception area. I didn’t catch her name, but the lady with brown hair is so direct that she comes off sounding/acting rude. Aside from that, amazing experience and I will be back next year! I appreciate you so much!!! xoxo
Response from LensCrafters
January 05, 2025
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
  • ...
Kamron Cox
January 03, 2025
5.0/5
Great overall experience. Staff was super helpful, and Sara was great with everything related to selection and fit.
Response from LensCrafters
January 04, 2025
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
dustin silvers
December 21, 2024
5.0/5
Friendly and knowledeable. Sara very efficient.
Response from LensCrafters
December 22, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Ken Mulle
December 16, 2024
5.0/5
Always a cheerful helping hand. Anita was great making adjustments to my frames. Extensive selection of frames at the Champaign, IL location.
Response from LensCrafters
December 18, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
  • ...
Caleb Seboldt
December 16, 2024
5.0/5
Anita and Stacy were so helpful! They were able to fix the broken screw on my glasses in 5 minutes!
Response from LensCrafters
December 18, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Marisa Romanelli
December 12, 2024
5.0/5
Anita fixed my glasses after they got bent!
Response from LensCrafters
December 16, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Vanessa Houk
November 22, 2024
5.0/5
Anita, This employee was super helpful and very friendly in assisting me by tightening my glasses. She was informative and sweet.
Response from LensCrafters
November 27, 2024
Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!
  • ...
Wong Waitan
November 18, 2024
1.0/5
Made us wait more than an hour. Staff always on phone and extremely bad in attitude
Response from LensCrafters
November 19, 2024
Thank you for your review. We are sorry to hear that your experience at LensCrafters did not meet your expectations. We strive to provide the best customer service in the industry. Please go to https://luxotticacustomercare.com/lenscrafters/careformso we can work to correct this issue for you.
Kyleigh Godsey
November 13, 2024
5.0/5
A wonderful and quick exam! I was able to get an appointment within the same week I called, and even though I arrived a little late, the technician at the front got my pre-screening done very fast. The doctor was very nice, and the check out process easy. Overall a no-hassle exam!
Response from LensCrafters
November 14, 2024
Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!
Jamie Smith
November 12, 2024
5.0/5
Stacey was the most sweetest most knowledgeable person when choosing my glasses stayed more than an hour late..she helped me choose the perfect fit!!
Response from LensCrafters
November 12, 2024
Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  
  • ...
Sean Figiel
November 10, 2024
5.0/5
Anetta and Stacy were very helpful and lovely
Response from LensCrafters
November 11, 2024
Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  
Tony Zhou
November 10, 2024
5.0/5
Ms. Anita and Ms. Stacy are absolutely perfect and professional.
Response from LensCrafters
November 11, 2024
Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  
Veronica Toporkiewicz
November 10, 2024
5.0/5
Anita and Stacy were the sweetest! Came in to adjust my glasses that were hurting my ear and Anita fixed them up and adjusted screws I didn’t even know were loose. The best in town ;)
Response from LensCrafters
November 11, 2024
Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  
  • ...
Ashton Reynolds
November 08, 2024
5.0/5
Response from LensCrafters
November 11, 2024
Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  
Arnav Chhabra
November 07, 2024
5.0/5
Anita was absolutely wonderful and helped me with my concern! Amazing service, will come back again just to chat with the wonderful Anita.
Response from LensCrafters
November 11, 2024
Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!
Brittany Wydra
November 02, 2024
5.0/5
Anita and Destinee were able to fix my glasses and I appreciate it so much!!!
Response from LensCrafters
November 04, 2024
Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  
  • ...
Erica Hubbard
October 25, 2024
5.0/5
Love the location of this LensCrafters! Very convenient and easy to get to. Destinee was so very helpful and knowledgeable! And I was surprised to learn that she wasn’t the manager! I’m in town for a conference and lost a contact. I really appreciated having this support and it’s what keeps me coming back to LensCrafters!
Response from LensCrafters
November 01, 2024
Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!
James Lafferty
October 24, 2024
5.0/5
Response from LensCrafters
November 01, 2024
Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  
Lisa Foss Young
October 23, 2024
5.0/5
Associate was the most knowledgeable friendly and helpful person I’ve ever dealt w when buying glasses. Hours were wrong on the web so she stayed late to finish my order.
Response from LensCrafters
October 31, 2024
Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!
  • ...
Zeinab rabii
October 19, 2024
5.0/5
Anita at the Lens Crafters in Champaign, IL was extremely helpful to me. She kindly helped me adjust a pair on sunglasses by fitting them more closely to my face. I very much appreciate her excellent customer service!
Response from LensCrafters
October 22, 2024
Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  
Lisa Moment
October 09, 2024
5.0/5
Worked with Destinee. Quick service and very knowledgeable.
Response from LensCrafters
October 11, 2024
Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  
David Reidy
October 06, 2024
5.0/5
Response from LensCrafters
October 11, 2024
Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  
  • ...
Marya Ryan
October 05, 2024
5.0/5
They helped me customize a pair of glasses for use while I await a second round of cataract surgery. They were super friendly and helpful!
Response from LensCrafters
October 11, 2024
Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  
Shelsey Crull
September 22, 2024
5.0/5
Sarah was amazing to work with!
Response from LensCrafters
September 27, 2024
Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!
Vivia Diep (叶美缘)
September 18, 2024
5.0/5
I came in with brand new glasses that were crooked and this amazing team Anita, Sara, & Dayo all worked on perfecting my sunnies back to life. Thank you guys!
Response from LensCrafters
September 19, 2024
Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!
  • ...
Nicholas Gupta
September 15, 2024
5.0/5
Anita helped me get my glasses fixed after I stepped on them. Absolute lifesaver!
Response from LensCrafters
September 20, 2024
Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!
Alexey Edwards
September 14, 2024
5.0/5
Anita repaired and cleaned my glasses very well
Response from LensCrafters
September 20, 2024
Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!
Mike Jervis
September 09, 2024
5.0/5
Great people in and out quickly
Response from LensCrafters
September 11, 2024
Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!
  • ...
Emily Lux
September 02, 2024
5.0/5
Anita was so kind, helpful, knowledgeable, patient, everything! We had a wonderful experience at LensCrafters! It’s the only place we trust! :)
Response from LensCrafters
September 13, 2024
Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!
Calum Beckett
September 02, 2024
5.0/5
Anita was very helpful and quickly re-straightened my glasses. Will be coming back!
Response from LensCrafters
September 13, 2024
Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!
Janice Corum
August 31, 2024
5.0/5
My husband and I both got new glasses. Sarah, Anita, and Dayo were super to work with, very patient and understanding of our visual needs!
Response from LensCrafters
September 13, 2024
Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!
  • ...
Joe Fuge
August 24, 2024
5.0/5
Anita and Sarah were great, so knowledgeable and helpful.
Response from LensCrafters
August 25, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Melissa Ducharme
August 21, 2024
1.0/5
Unhelpful and rushed my boyfriend and I out the door the second we stepped foot inside. It was a really weird interaction with an older white lady working there. They were unfriendly and when we came back yesterday they were also just as unhelpful. Would not recommend this place and will not be back.
Response from LensCrafters
August 22, 2024
Thank you for your review. We are sorry to hear that your experience at LensCrafters did not meet your expectations. We strive to provide the best customer service in the industry. Please go to http://ms.spr.ly/6269lIqJD so we can work to correct this issue for you.
shelley washburne masar
August 02, 2024
5.0/5
Honest, fast, courteous
Response from LensCrafters
August 03, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
  • ...
Samuel Mtunga
July 29, 2024
5.0/5
Excellent customer service. These guys are professional and friendly. It truly feels like they are looking out for you.
Response from LensCrafters
July 30, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Chris Robinson
July 25, 2024
5.0/5
Sarah was wonderful to work with and really went the extra mile to help me.
Response from LensCrafters
July 26, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
  • ...

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