Valley West Mall
9:00 AM - 8:00 PM 9:00 AM - 8:00 PM 9:00 AM - 8:00 PM 9:00 AM - 8:00 PM 9:00 AM - 8:00 PM 9:00 AM - 8:00 PM 12:00 PM - 6:00 PM
Store information
Store hours
| Day of the Week | Hours |
|---|---|
| Monday | 9:00 AM - 8:00 PM |
| Tuesday | 9:00 AM - 8:00 PM |
| Wednesday | 9:00 AM - 8:00 PM |
| Thursday | 9:00 AM - 8:00 PM |
| Friday | 9:00 AM - 8:00 PM |
| Saturday | 9:00 AM - 8:00 PM |
| Sunday | 12:00 PM - 6:00 PM |
Doctors at this store
9:00 AM - 6:00 PM 9:00 AM - 6:00 PM 9:00 AM - 6:00 PM 9:00 AM - 6:00 PM 9:00 AM - 6:00 PM 9:00 AM - 5:00 PM 11:00 AM - 4:00 PM
More doctorsVISION INSURANCE AT LENSCRAFTERS
The destination for vision insurance members. Many insurance plans accepted.
Call us at (515) 224-7661 to learn more.
… AND MANY MORE
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Eyeglasses
See in style with prescription lenses for a tailor made experience and complete vision solutions.
Sunglasses
Find designer sunglasses that'll keep you stylish and protected from the sun's rays. Buy sunglasses online or in-store that work perfectly with your personality and lifestyle.
KNOW BEFORE YOU GO
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
About Lenscrafters Valley West Mall
With a mission of helping people look and see their best, your West Des Moines LensCrafters has a passion for eyes. LensCrafters located at 1551 Valley West Dr offers the best selection of the latest trends in eyewear from leading designer brands. Associates at LensCrafters are trained to provide you with personalized eye health service throughout your experience. Eye exams are available from Independent Doctors of Optometry at or next to LensCrafters in most states.
Recent Reviews for Lenscrafters West Des Moines, IA
- 2 out of 5.0Rating 2.0
The purchase experience was good. But the after purchase experience was lacking. when i went to pick up my glasses, it was basically hand me the glasses and tell me that I need to wear them a day or two then I can get adjustments. That was after I told them that they were a little off kilter and things were not clear. They did not even sit straight on my face. Very disappointing. I did go to a different lenscrafters this evening and they made all the necessary adjustments so that things are clear.Response from LensCrafters West Des Moines, IAFebruary 21, 2020Hi Cheryl, thanks for your review. Your LensCrafters experience should be consistently great across all locations and we apologize for your experience at this store. We've noted your feedback for further follow-up. Thanks again. - 5 out of 5.0Rating 5.0Samantha does a good job, great customer service!Response from LensCrafters West Des Moines, IADecember 31, 2019Hi Darcey! Thank you for your review. We are excited to hear Samantha was able to help make your experience at LensCrafters a great one. We look forward to seeing you again!
- 5 out of 5.0Rating 5.0Helpful, personable store staffResponse from LensCrafters West Des Moines, IADecember 17, 2019Hi Janette! Thank you for your review! We appreciate the feedback and look forward to serving you again!
- 1 out of 5.0Rating 1.0Initially great customer service. Picked up the glasses a week later and they sold me the wrong transition lenses. Requested the darkest available. Confusion, OK. Paid for a new upgrade for darkest transitions. It took nearly 2 weeks to get them. Pick them up and they act like they aren't sure they have the right glasses. 10 minutes into the drive home and I realize there is a scratch at the inner part of the right lens toward the nose. Lenses never get as dark as those exposed under black light as an example in the store. Each time the transition lenses were explain, they contradicted the previous explanation. They don't know the difference between a fast transition lens and a darkest transition lens. Go somewhere else. I wish I had.Response from LensCrafters West Des Moines, IAOctober 9, 2019Hi Anthony, thank you for your review. We value you as a customer and are sorry to hear about your experience. Customer service and satisfaction are very important to us. Please go to bit.ly/LC-LUX so we can follow up with you directly.
- 4 out of 5.0Rating 4.0Great selection of Oakley eyewear.Response from LensCrafters West Des Moines, IAApril 18, 2019Hi Jim! Thank you for your review! We look forward to serving you again!
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