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Valley West Mall

11:00 AM - 7:00 PM 11:00 AM - 7:00 PM 11:00 AM - 7:00 PM 11:00 AM - 7:00 PM 11:00 AM - 7:00 PM 11:00 AM - 7:00 PM 12:00 PM - 6:00 PM
3.4 out of 5.0
Rating 3.4
(5 Reviews)

Upcoming Eye Exam Appointments

    SCHEDULE AN EYE EXAM
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    Store information

    1551 Valley West Dr
    Ste 242
    West Des Moines, IA 50266
    US
    Phone:

    Store hours

    Day of the WeekHours
    Monday11:00 AM - 7:00 PM
    Tuesday11:00 AM - 7:00 PM
    Wednesday11:00 AM - 7:00 PM
    Thursday11:00 AM - 7:00 PM
    Friday11:00 AM - 7:00 PM
    Saturday11:00 AM - 7:00 PM
    Sunday12:00 PM - 6:00 PM

    Doctors at this store

    profile photo of Dr. Todd Brown, O.D.

    Dr. Todd Brown, O.D.

    Independent Doctor of Optometry

    See more details
    9:00 AM - 6:00 PM 9:00 AM - 6:00 PM 9:00 AM - 6:00 PM 9:00 AM - 6:00 PM 9:00 AM - 6:00 PM 9:00 AM - 5:00 PM 11:00 AM - 4:00 PM
    More doctors

    VISION INSURANCE AT LENSCRAFTERS

    The destination for vision insurance members. Many insurance plans accepted.
    Call us at (515) 224-7661 to learn more.

    • Aetna Vision Insurance
    • EyeMed Vision Insurance
    • Humana Vision Insurance

    … AND MANY MORE

    Check Eligibility Online

    Shop at This Location

    • eyeglasses

      GREAT VALUE PACKAGE

      NOW INCLUDES BLUE IQ™ CLEAR LENSES
      Complete pair (frame + lenses) starting at $99 Single Vision & $169 Progressive

      $0 Out-of-Pocket with Vision Insurance

      Includes any LensCrafters Collection, Armani Exchange or Sferoflex frame with your choice of select clear or sun lenses

    • Woman in cheetah print shirt holding prescription eyeglasses

      Eyeglasses

      See in style with prescription lenses for a tailor made experience and complete vision solutions.

    • Designer sunglasses hanging in woman's pocket

      Sunglasses

      Find designer sunglasses that'll keep you stylish and protected from the sun's rays. Buy sunglasses online or in-store that work perfectly with your personality and lifestyle.

    OUR DESIGNER BRANDS

    • Ray-Ban
    • Oakley
    • Burberry
    • Michael Kors
    • Prada
    • Versace
    DISCOVER ALL

    KNOW BEFORE YOU GO

    • Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

    • A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.

    • A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today.

    • An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.

    • You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.

    About Lenscrafters Valley West Mall

    With a mission of helping people look and see their best, your West Des Moines LensCrafters has a passion for eyes. LensCrafters located at 1551 Valley West Dr offers the best selection of the latest trends in eyewear from leading designer brands. Associates at LensCrafters are trained to provide you with personalized eye health service throughout your experience. Eye exams are available from Independent Doctors of Optometry at or next to LensCrafters in most states.

    Recent Reviews for Lenscrafters West Des Moines, IA

    3.4 out of 5.0
    Rating 3.4
    (5 Reviews)
    • 2 out of 5.0
      Rating 2.0
      The purchase experience was good. But the after purchase experience was lacking. when i went to pick up my glasses, it was basically hand me the glasses and tell me that I need to wear them a day or two then I can get adjustments. That was after I told them that they were a little off kilter and things were not clear. They did not even sit straight on my face. Very disappointing. I did go to a different lenscrafters this evening and they made all the necessary adjustments so that things are clear.
      Response from LensCrafters West Des Moines, IA
      Hi Cheryl, thanks for your review. Your LensCrafters experience should be consistently great across all locations and we apologize for your experience at this store. We've noted your feedback for further follow-up. Thanks again.
    • 5 out of 5.0
      Rating 5.0
      Samantha does a good job, great customer service!
      Response from LensCrafters West Des Moines, IA
      Hi Darcey! Thank you for your review. We are excited to hear Samantha was able to help make your experience at LensCrafters a great one. We look forward to seeing you again!
    • 5 out of 5.0
      Rating 5.0
      Helpful, personable store staff
      Response from LensCrafters West Des Moines, IA
      Hi Janette! Thank you for your review! We appreciate the feedback and look forward to serving you again!
    • 1 out of 5.0
      Rating 1.0
      Initially great customer service. Picked up the glasses a week later and they sold me the wrong transition lenses. Requested the darkest available. Confusion, OK. Paid for a new upgrade for darkest transitions. It took nearly 2 weeks to get them. Pick them up and they act like they aren't sure they have the right glasses. 10 minutes into the drive home and I realize there is a scratch at the inner part of the right lens toward the nose. Lenses never get as dark as those exposed under black light as an example in the store. Each time the transition lenses were explain, they contradicted the previous explanation. They don't know the difference between a fast transition lens and a darkest transition lens. Go somewhere else. I wish I had.
      Response from LensCrafters West Des Moines, IA
      Hi Anthony, thank you for your review. We value you as a customer and are sorry to hear about your experience. Customer service and satisfaction are very important to us. Please go to bit.ly/LC-LUX so we can follow up with you directly.
    • 4 out of 5.0
      Rating 4.0
      Great selection of Oakley eyewear.
      Response from LensCrafters West Des Moines, IA
      Hi Jim! Thank you for your review! We look forward to serving you again!

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