Skip to content
Return to Nav

LensCrafters
Merle Hay Mall

9:00 AM - 9:00 PM 9:00 AM - 9:00 PM 9:00 AM - 9:00 PM 9:00 AM - 9:00 PM 9:00 AM - 9:00 PM 9:30 AM - 9:00 PM 11:00 AM - 5:30 PM
4.2 out of 5
Rating 4.2
(10 Reviews)
3800 Merle Hay Rd
Ste 406
Des Moines, IA 50310
US
Main Number

Retail Hours

Day of the WeekHours
Monday9:00 AM - 9:00 PM
Tuesday9:00 AM - 9:00 PM
Wednesday9:00 AM - 9:00 PM
Thursday9:00 AM - 9:00 PM
Friday9:00 AM - 9:00 PM
Saturday9:30 AM - 9:00 PM
Sunday11:00 AM - 5:30 PM

Happening Now
At LensCrafters Des Moines, IA

Your eye health is important to us; that is why we are dedicated to providing you the best vision care possible through our digital eye exam experience. Schedule your next eye exam with us now.
Shop Now

Trending
LensCrafters Eyewear

Browse our selection of designer eyeglasses and sunglasses today.
Coach
HC6040
Shop Glasses
Ray-Ban
RB2132 52 New Wayfarer
Shop Sunglasses
Ray-Ban Jr
RY1530
Shop Kids Eyewear

Top Brands At
LensCrafters Des Moines, IA

Armani Exchange
Brooks Brothers
Burberry
Coach
DKNY
Michael Kors
Oakley
Polo
Ralph
Ralph Lauren
Ray-Ban
Sferoflex
Versace
Vogue

About LensCrafters Des Moines, IA

With a mission of helping people look and see their best, your Des Moines LensCrafters has a passion for eyes. LensCrafters located at 3800 Merle Hay Rd offers the best selection of the latest trends in eyewear from leading designer brands. Associates at LensCrafters are trained to provide you with personalized eye health service throughout your experience. Eye exams are available from Independent Doctors of Optometry at or next to LensCrafters in most states.

Recent Reviews forLensCrafters Des Moines, IA

4.2 out of 5
Rating 4.2
(10 Reviews)
  • 5 out of 5
    Rating 5.0
    Great customer service
    Response from LensCrafters Des Moines, IA
    Hi Eileen! Thank you for your positive feedback! We look forward to serving you again!
  • 5 out of 5
    Rating 5.0
    The manager who waited on me was very good at his job. I am very happy with the frames and lenses.
    Response from LensCrafters Des Moines, IA
    Hi Susan! Thank you for your positive review! We are happy to hear you love your new glasses. We look forward to serving you again!
  • 3 out of 5
    Rating 3.0
    The customer service was very good at first, however, within a few days of getting my glasses the left lens became extremely scratched in one area. I brought them back to the store and explained that I was concerned with the scratches. I wanted to confirm that there was scratch coating on the lenses. The staff, although sympathetic, basically said that I must had done something to the lenses. I have had glasses for over 30 years and have experienced nothing like the extent of these scratches. I was hoping for an offer to redo the left lens, but was disappointed. This is the first time I have use LensCrafters and probably will not do so again.
    Response from LensCrafters Des Moines, IA
    Hi Braedi, thanks for your review. We value your business and are very disappointed to learn about your experience. We strive to deliver top quality customer service at all times. Please go to https://bit.ly/LC-LUX so we can follow up with you directly.
  • 4 out of 5
    Rating 4.0
    They did a great great job!
    Response from LensCrafters Des Moines, IA
    Great to hear! We appreciate your review and hope to see you again!
  • 1 out of 5
    Rating 1.0
    I was unable to read well with the first progressive lens I was given. I then had another optometrist test me and they came up with a nearly identical prescription. I got the second pair of glasses and used them for about a half hour of driving. All road signs were blurry. I have gone back to wearing my old glasses.
    Response from LensCrafters Des Moines, IA
    Hi Eldon, thanks for your review. We are sorry to hear about your challenges with progressive lenses. Customer satisfaction is important to us, so please go to https://bit.ly/LC-Support to tell us how we can best assist you.

Nearby Locations

1551 Valley West Dr
Ste 242
West Des Moines, IA 50266
US
Today's Hours:
9:00 AM - 9:00 PM 9:00 AM - 9:00 PM 9:00 AM - 9:00 PM 9:00 AM - 9:00 PM 9:00 AM - 9:00 PM 9:00 AM - 9:00 PM 11:00 AM - 6:00 PM
{distanceKilometers: 5.549975153252627, distanceMiles: 3.4485936109517383}
101 Jordan Creek Pkwy
Ste 12190
West Des Moines, IA 50266
US
Today's Hours:
9:00 AM - 9:00 PM 9:00 AM - 9:00 PM 9:00 AM - 9:00 PM 9:00 AM - 9:00 PM 9:00 AM - 9:00 PM 9:00 AM - 9:00 PM 11:00 AM - 6:00 PM
{distanceKilometers: 11.190820248189546, distanceMiles: 6.953651168437786}