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LensCrafters
The Avenue Webb Ginn

10:00 AM - 9:00 PM 10:00 AM - 9:00 PM 10:00 AM - 9:00 PM 10:00 AM - 9:00 PM 10:00 AM - 9:00 PM 10:00 AM - 9:00 PM 12:00 PM - 6:00 PM
2.1 out of 5
Rating 2.1
(7 Reviews)
1250 Scenic Hwy
Spc 1268
Lawrenceville, GA 30045
US
Main Number

Retail Hours

Day of the WeekHours
Monday10:00 AM - 9:00 PM
Tuesday10:00 AM - 9:00 PM
Wednesday10:00 AM - 9:00 PM
Thursday10:00 AM - 9:00 PM
Friday10:00 AM - 9:00 PM
Saturday10:00 AM - 9:00 PM
Sunday12:00 PM - 6:00 PM

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About LensCrafters Lawrenceville, GA

With a mission of helping people look and see their best, your Lawrenceville LensCrafters has a passion for eyes. LensCrafters located at 1250 Scenic Hwy offers the best selection of the latest trends in eyewear from leading designer brands. Associates at LensCrafters are trained to provide you with personalized eye health service throughout your experience. Eye exams are available from Independent Doctors of Optometry at or next to LensCrafters in most states.

Recent Reviews forLensCrafters Lawrenceville, GA

2.1 out of 5
Rating 2.1
(7 Reviews)
  • 2 out of 5
    Rating 2.0
    My sales associate is good but I am having a difficult time getting my sunglass lenses. This is part 2 of my sunglass saga with LensCrafters. I have no issue with my regular lenses and new frame. Fit is good and my trifocals is comfortable. It’s the new prescription sunglasses that’s a problem. After the lenses finally arrived ((I make it twelve days) I dropped off my sunglasses frame (a LensCrafters frame) as requested so the lab could cut the lenses down to fit the frame. Today I’m told that now my frame will have to leave the store and be sent off to the “main lab” where ever that is to be cut to fit the frames. Now that leads to several possibilities: the new lenses are already botched up, the lab tech skill level is such that the tech can’t perform this work or the equipment is too rudimentary to perform the work. Since it’s going to take another week to ten days it sounds like an new set of lenses to me because they could overnight the frames and lenses on day one (today) get them ground down to fit on day two and over night them back and be received on day three when I could go pick them up. That would be good customer service.

    I guess lenses ready in an hour at LensCrafters is long gone with good customer service.
    Response from LensCrafters Lawrenceville, GA
    Hi Martin, thanks for your review. We are sorry to hear about the delay in getting your lenses -- we aim to have them ready on the date given to you at the store, if not sooner. Please go to https://bit.ly/LC-LUX so we can follow up to resolve this issue.
  • 3 out of 5
    Rating 3.0
    ordered a full frame pair and a set of sungles lenses to go into my lenscrafter frames from a visit a couple of years before. Well the glasses came in within the 10 days, but the updated lenses haven't arrived yet and its well past the 10 days, called today (9/19) and the person responding put me on hold for quite a while and I mean quite a while. then another person picked up the phone. gave her the same info. she said she'd look and call back. she did. all she can say is there aren't ready and hopefully next week. hopefully? really, just hopefully. I said to text me when ready. so, Hopefully, i'll get a text next week. Also told, when I picked up the full new frame pair that I would have to leave my sunglasses frame so it could be sent off to have the lenses trimmed down to fit in the frame. What? I mean read the brand and style number. I know you know it, it's in the history file that was brought up when the tech was fitting me for the new pair.
    Not really happy about this. The new pair is great but the follow through on the replacement sunglasses lenses is pretty abysmal.
    Response from LensCrafters Lawrenceville, GA
    Hi Elmore, thank you for your review. We are sorry to hear about your experience. We aim to consistently meet and surpass customers' expectations. Please go to bit.ly/LC-LUX so we can follow up with you directly.
  • 1 out of 5
    Rating 1.0
    The sale to the delivery was poor. After several attempts my glasses don’t fit (sliding off my face). The no glare has a significant glare. Totally unpleased. I like the frames but that’s the only positive.
    Response from LensCrafters Lawrenceville, GA
    Hi Rosemarie, thanks for your review. We value your business and are very disappointed to learn about the issues with your glasses. We strive to deliver top quality customer service at all times. Please go to https://bit.ly/LC-LUX so we can follow up with you directly.
  • 1 out of 5
    Rating 1.0
    I was not pleased at all with the sales process. I was told that my second pair would be 40% off. I even asked the sales rep if my discount was applied and told yes. It wasn’t until I was picking up my glasses that I realized there was no additional discount. When I asked the assistant manager I was told that there was no discount because I have an insurance plan. Sadly none of this was explained to me. If this is how business is conducted I will not be returning.
    Response from LensCrafters Lawrenceville, GA
    Hi William, thanks for your review. We value your business and are very disappointed to learn about your experience. We strive to deliver top quality customer service at all times. Please go to https://bit.ly/LC-LUX so we can follow up with you directly.
  • 5 out of 5
    Rating 5.0
    The staff is great. The glasses selection and price are awesome.
    Response from LensCrafters Lawrenceville, GA
    Hi Rosalee! Thank you for your positive feedback! We look forward to serving you again!

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Ste 100
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{distanceKilometers: 18.398079502163707, distanceMiles: 11.432033058338964}