<script type="application/ld+json">{"@context":"http://schema.org","@type":"SpecialAnnouncement","name":"DEDICATED TO YOUR EYES","text":"Discover excellence in every detail at LensCrafters. Visit us for your personalized eyecare experience and find your perfect look! <b>Get 40% off Prescription Glasses (includes designer frames + lenses).</b> Schedule your eye exam now. We accept most vision insurance plans, including: Aetna, EyeMed, Humana, United Healthcare Vision, Davis Vision by Versant Health and many more. At LensCrafters all prescriptions are welcome!","category":"https://www.wikidata.org/wiki/Q81068910"}</script><script type="application/ld+json">{"@context":"http://schema.org","@type":"AggregateRating","itemReviewed":{"@type":"LocalBusiness","name":"West Shore Plaza"},"ratingValue":"4.6 out of 5.0","reviewCount":216}</script><script type="application/ld+json">[{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Mikael Fernandez"},"datePublished":"2025-03-15T01:41:50.048Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"BEWARE of cashier named Jessica did not ask me what color transitions I wanted she took it upon herself to choose for me and when I get home to look at my receipt she had also added insurance on my glasses without my permission. Last time I do business with LensCrafters this was very dishonest and left a bad taste for me.","comment":{"@type":"Comment","name":"","datePublished":"2025-03-15T21:49:59.221Z","text":"Thank you for your review. We are sorry to hear that your experience at LensCrafters did not meet your expectations. We strive to provide the best customer service in the industry. Please go to www.luxotticacustomercare.com/lenscrafters/careform so we can work to correct this issue for you."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Laura Roberts"},"datePublished":"2025-03-13T00:14:41.975Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Two women helped us today and they were both phenomenal and went above and beyond in helping my daughter pick out her first pair of glasses! One of the women was Sharesh but I didn’t catch the name of the other one. They made the experience fun for her and were both exceedingly kind and helpful.","comment":{"@type":"Comment","name":"","datePublished":"2025-03-21T18:41:07.854Z","text":"Thank you for your review! \nWe are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. \nWe hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Andrew Body"},"datePublished":"2025-03-08T15:26:51.248Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great experience all around. Sheyla was so kind, so accommodating, and very professional. It was a delight to interact with her. Definitely would recommend her and this Lenscrafters!","comment":{"@type":"Comment","name":"","datePublished":"2025-03-09T03:14:51.835Z","text":"Thank you for your review! \nWe are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. \nWe hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Shape Shifter"},"datePublished":"2025-02-23T20:22:15.939Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Had a great experience with Jared! Very professional and helped me find the best glasses.","comment":{"@type":"Comment","name":"","datePublished":"2025-03-04T20:41:56.576Z","text":"Thank you for your review! \nWe are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. \nWe hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ryan F."},"datePublished":"2025-02-21T15:53:28.827Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very friendly staff! They were very helpful and knowledgeable. Easy access from the parking garage.","comment":{"@type":"Comment","name":"","datePublished":"2025-03-05T21:48:02.76Z","text":"Thank you for your review! \nWe are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. \nWe hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Miguel Ruiz"},"datePublished":"2025-02-17T00:23:57.66Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great experience","comment":{"@type":"Comment","name":"","datePublished":"2025-02-18T01:12:09.719Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"j land"},"datePublished":"2025-02-15T18:35:42.768Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"What's the point of making an appointment if you have to sit and wait for more than an hour?","comment":{"@type":"Comment","name":"","datePublished":"2025-02-16T11:19:52.386Z","text":"Thank you for your review. We are sorry to hear that your experience at LensCrafters did not meet your expectations. We strive to provide the best customer service in the industry. Please go to www.luxotticacustomercare.com/lenscrafters/careform so we can work to correct this issue for you."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"donya toma"},"datePublished":"2025-01-23T14:29:00.735Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very thorough, did not wait long. Nice selection of frames. Very easy process and friendly, helpful employees. Sherese was exceptional at her job! It had been a long time since I had been to your facility. She knew her inventory and showed me all of the glasses that had the characteristics I was looking for. After my appointment, she had already put together several different options for me, based off of my previous selection (years ago) and then explained the new features that are available. It saved so much time and frustration. She was so kind and wonderful!","comment":{"@type":"Comment","name":"","datePublished":"2025-01-24T02:48:38.792Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kenzie Emond"},"datePublished":"2025-01-15T20:28:13.06Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Came in from out of town when my glasses fell apart on me. LensCrafters went above and beyond to make sure I was taken care of, fixing and even cleaning my glasses.","comment":{"@type":"Comment","name":"","datePublished":"2025-01-16T05:14:34.581Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"juiceskatesloose"},"datePublished":"2025-01-11T22:36:20.855Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Friendly and helpful staff. Had the pair of glasses I wanted with all the particular features I needed.","comment":{"@type":"Comment","name":"","datePublished":"2025-01-12T07:43:13.665Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jacob Pryor"},"datePublished":"2024-12-23T14:47:40.45Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-12-24T02:25:23.756Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jocelyn Pena"},"datePublished":"2024-12-19T19:33:33.485Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Sherese great! She help out so much","comment":{"@type":"Comment","name":"","datePublished":"2024-12-20T04:15:11.456Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Nelsa Rosa"},"datePublished":"2024-12-09T14:53:00.699Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Dr. Christman was very patient and thorough. He works well with children. It was one of the best experiences we have had for an eye exam. Highly recommend.","comment":{"@type":"Comment","name":"","datePublished":"2024-12-10T14:24:18.639Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"John A"},"datePublished":"2024-11-24T02:11:19.212Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-12-03T20:41:19.778Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Julianna Milioto"},"datePublished":"2024-11-23T20:23:26.3Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"10/10 experience helped me with my glasses no questions asked! Chaela helped me!’","comment":{"@type":"Comment","name":"","datePublished":"2024-11-27T21:31:21.807Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Julie Teeters"},"datePublished":"2024-11-05T15:53:05.305Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Marco was awesome’","comment":{"@type":"Comment","name":"","datePublished":"2024-11-05T21:55:34.563Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"jose calzada vazquez"},"datePublished":"2024-11-01T17:02:09.52Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The best LensCrafters store that I ever been.","comment":{"@type":"Comment","name":"","datePublished":"2024-11-04T20:58:38.54Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Garrett Parker"},"datePublished":"2024-10-24T22:13:28.962Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Dr. Christman was very professional and very helpful, everyone there was. Had all my questions answered and then some. Thank you guys","comment":{"@type":"Comment","name":"","datePublished":"2024-11-01T17:24:06.52Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Allowing Your Success"},"datePublished":"2024-10-22T18:29:24.28Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Dr. Christman always has a way of putting me at ease - he is thorough, yet kind, and gentle... He has been my #1 choice for over a decade and is a living reminder that excellence and caring/soothing care can still go hand-in-hand. Always a great experience!\n\nAlso, Sherese @Lenscrafters is an absolute pleasure & joy to work with! And for there is a way of saving$, she will find it!\n\n5-stars all-around!!","comment":{"@type":"Comment","name":"","datePublished":"2024-10-30T19:55:24.661Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Eliana Lopez"},"datePublished":"2024-10-06T20:40:54.915Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"awesome job sheyla! fast service","comment":{"@type":"Comment","name":"","datePublished":"2024-10-14T20:51:27.915Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kathy Piercey"},"datePublished":"2024-09-19T15:54:12.575Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"We were at Tampa Airport parking and one lens fell out of my prescription glasses and a small screw that held the lens in was missing. Immediately looked for a nearby store that might fix the problem. LensCrafters was nearby. I called and they said they would try to fix them. We arrived at the store 15 minutes later and Sheyla resolved the issue, replaced the screw and gave the glasses a tune-up in short order (10 minutes). Fantastic staff, and great work by Sheyla.\n\nThank you to the Team at LensCrafters.","comment":{"@type":"Comment","name":"","datePublished":"2024-09-24T19:30:48.399Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"I. Hdez."},"datePublished":"2024-09-01T00:00:42.842Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Nice experience. Unusual for these days. I came at almost closing times and Sheyla and other agents were very nice and efficient.","comment":{"@type":"Comment","name":"","datePublished":"2024-09-13T13:46:23.318Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Qadir Cader"},"datePublished":"2024-08-26T17:50:50.747Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Came in for a small repair for my sunglasses and Marcos took me right away and had the issue fixed within 5 mins and didn’t even charge me. They will definitely be having my business going forward.","comment":{"@type":"Comment","name":"","datePublished":"2024-08-27T02:35:14.548Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Sandra Bacallao"},"datePublished":"2024-08-25T12:25:11.682Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-08-26T01:24:39.044Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Young Simba Zeki"},"datePublished":"2024-08-08T16:11:45.641Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Amazing Service Simply The Best!!!!","comment":{"@type":"Comment","name":"","datePublished":"2024-08-09T02:24:52.192Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Darryl Williams"},"datePublished":"2024-07-27T15:54:51.969Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"AMAZING! Michelle was INCREDIBLE!!!","comment":{"@type":"Comment","name":"","datePublished":"2024-07-28T02:37:31.259Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Nyar"},"datePublished":"2024-07-14T17:52:21.29Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Sheyla was a great help.\nI got some rayban glasses","comment":{"@type":"Comment","name":"","datePublished":"2024-07-15T03:09:52.104Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"katrina gaines"},"datePublished":"2024-06-22T21:57:26.784Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"AMAZING!!!!\nMichelle and Sherese reallly made our day after going to EVERY store in mall they made our day by fixing a small eye glass pad on both of our glasses, although only ONE pad was needing replacement they made sure we left with both of them new and fresh. you are lucky to have them!!","comment":{"@type":"Comment","name":"","datePublished":"2024-06-23T07:33:41.294Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Gertrude Smith"},"datePublished":"2024-06-17T17:41:17.044Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-06-18T01:27:00.031Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ni Bu"},"datePublished":"2024-06-12T20:04:09.992Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Fast service with a smile. Highly recommend","comment":{"@type":"Comment","name":"","datePublished":"2024-06-13T04:06:16.511Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Rehana Hakeem Khatri"},"datePublished":"2024-05-15T18:17:13.727Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Wasted 45 min of my time here because they told me they were in network. They were not and when I said oh you told me you were in network I was told they were in network for my out of networks benefits. What?","comment":{"@type":"Comment","name":"","datePublished":"2024-05-16T03:32:30.438Z","text":"Thank you for your review. We are sorry to hear that your experience at LensCrafters did not meet your expectations. We strive to provide the best customer service in the industry. Please go to http://ms.spr.ly/6269YkKTN so we can work to correct this issue for you."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jocelyn Suarez"},"datePublished":"2024-05-07T14:46:17.922Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The doctor was very informative and took the time to answer my questions. Front staff was very helpful. Buying glasses was a quick and painless process. Thank you all for a great experience","comment":{"@type":"Comment","name":"","datePublished":"2024-05-08T01:28:57.728Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Andrew Menz"},"datePublished":"2024-05-02T02:13:01.395Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Unfortunately I cannot give 100 stars, so 5 will have to suffice! Michelle at this store SAVED THE DAY for me. My husband and I had a rather wild time in Ybor City (IYKYK), and my glasses did not fair very well by the end of the night. Pretty sure they were garbage at that point, I wasn’t hopeful that they would be able to fix them. Michelle took them in back and within 10 minutes she had made them look basically brand new! I was practically in tears because I was on vacation and the thought of losing my only pair of glasses was terrifying!\n\nSo a HUGE shout out to Michelle! She was so nice and so helpful, and again, absolutely made my day.","comment":{"@type":"Comment","name":"","datePublished":"2024-05-03T19:32:20.613Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kyle Welch"},"datePublished":"2024-04-14T20:40:12.812Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Amazing service!","comment":{"@type":"Comment","name":"","datePublished":"2024-04-15T05:24:08.118Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Lillian Baerga"},"datePublished":"2024-04-09T13:16:48.497Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Absolutely great and helpful staff 10-10 would recommend!","comment":{"@type":"Comment","name":"","datePublished":"2024-04-10T01:13:49.474Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Donnie Thrift"},"datePublished":"2024-04-05T22:13:05.712Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Excellent service and selection very fair prices would recommend to anyone","comment":{"@type":"Comment","name":"","datePublished":"2024-04-06T05:58:14.464Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Don Delano"},"datePublished":"2024-04-01T17:37:12.866Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I nave a larger head than average. The first pair of glasses didn’t work for me, too tight on the nose bridge. Exchanging for a different frame was easily accomplished without the usual drama at some stores if a return is necessary.","comment":{"@type":"Comment","name":"","datePublished":"2024-04-02T05:52:24.803Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Mike Lopez"},"datePublished":"2024-03-29T20:39:44.321Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Friendly and professional great service.","comment":{"@type":"Comment","name":"","datePublished":"2024-03-30T07:38:03.158Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Corey Kitchens"},"datePublished":"2024-03-24T19:10:39.068Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Michelle was awesome. Had my sunglasses repaired in less than 5 minutes","comment":{"@type":"Comment","name":"","datePublished":"2024-03-25T04:40:20.682Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Mark Langley"},"datePublished":"2024-03-23T08:20:23.511Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Fantastic staff very knowledgeable","comment":{"@type":"Comment","name":"","datePublished":"2024-03-24T01:09:27.881Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Cameron Kharazi"},"datePublished":"2024-03-15T21:27:19.737Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Teresa was great","comment":{"@type":"Comment","name":"","datePublished":"2024-03-16T03:38:51.012Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jesse J."},"datePublished":"2024-03-10T17:48:24.068Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Fixed my bent frames free of charge!","comment":{"@type":"Comment","name":"","datePublished":"2024-03-11T05:57:12.616Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Lillian Wiggins"},"datePublished":"2024-03-09T21:22:48.31Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Michelle was amazing! Great and speedy service.","comment":{"@type":"Comment","name":"","datePublished":"2024-03-10T06:51:06.292Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Yolanda Neil"},"datePublished":"2024-03-08T16:23:18.608Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The staff and Doctor at Lenscrafters were amazing! Everyone was extremely pleasant and took the time to understand my needs and concerns. I would recommend the WestShore location!","comment":{"@type":"Comment","name":"","datePublished":"2024-03-09T02:44:04.215Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"David Gubernick"},"datePublished":"2024-02-17T17:26:43.947Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"From out of town and screw came out of my glasses.The staff was friendly and fixed my problem immediately!Highly recommend Lens Crafters!","comment":{"@type":"Comment","name":"","datePublished":"2024-02-18T10:56:49.224Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ken Hart"},"datePublished":"2024-02-12T19:54:21.218Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Westshore Mall LensCrafter store staff are always helpful and efficient. Pleasant people who use resources to help keep costs down.","comment":{"@type":"Comment","name":"","datePublished":"2024-02-13T04:56:18.761Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Barnabe Callahan"},"datePublished":"2024-02-05T20:44:19.957Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"They replaced the pads on my glasses. No charge. Very polite as well","comment":{"@type":"Comment","name":"","datePublished":"2024-02-06T04:38:01.374Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Joyce Amos"},"datePublished":"2024-01-27T16:00:20.915Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Excellent customer service by Michele! She was very knowledgeable, professional and pleasant to work with!","comment":{"@type":"Comment","name":"","datePublished":"2024-01-28T10:54:27.678Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Howdrena Robinson"},"datePublished":"2024-01-25T12:12:45.522Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Everyone was so pleasant and nice. Sherese (090879) was phenomenal. She explained all product thoroughly. She explained all deals. She took her time and was very pleasant. She made it comfortable for me to understand everything. I'll give her 100 stars⭐️","comment":{"@type":"Comment","name":"","datePublished":"2024-01-26T07:52:07.819Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Laura Leyva"},"datePublished":"2024-01-12T16:30:38.012Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ellie"},"datePublished":"2024-01-01T19:18:02.109Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Thanks to Sharese for a fantastic experience. She took so much time perfecting the glasses my husband and I picked out, making sure everything was lined up perfectly. She patiently explained the benefits of certain upgrades based on our needs and the Dr's recommendations, but there was no uncomfortable hard sell or pushing about the things we didn't want.\n\nI never have particularly high expectations for LensCrafters, but I enjoyed this experience and I'm really glad we tried this branch instead of heading back to International Mall.","comment":{"@type":"Comment","name":"","datePublished":"2024-01-02T04:32:44.124Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"adriana barna"},"datePublished":"2023-12-14T18:07:41.156Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Excellent service! I recommend","comment":{"@type":"Comment","name":"","datePublished":"2023-12-15T06:57:40.025Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Cecilia Moffatt"},"datePublished":"2023-12-14T16:44:56.938Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"One of the best Lenscafters. Sheree is amazing and makes shopping for glasses a pleasant experience.","comment":{"@type":"Comment","name":"","datePublished":"2023-12-15T08:10:47.472Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Whitten Dominguez"},"datePublished":"2023-11-29T16:23:20.67Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Isaac and Shayla were awesome! I brought in broken glasses that they fixed within minutes! And their customer service was awesome! They are so friendly and welcoming!","comment":{"@type":"Comment","name":"","datePublished":"2023-11-30T06:20:09.582Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Dizzle Dee"},"datePublished":"2023-11-21T22:38:46.315Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Fantastic team of professionals! Dr. and the front office staff were helpful and very professional. Accommodated all requests, explained each activity, and had such wonderful attitudes. Very enjoyable visit!","comment":{"@type":"Comment","name":"","datePublished":"2023-11-22T19:18:42.912Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"jody jenkins"},"datePublished":"2023-11-13T20:21:10.192Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Michelle at Lens Crafters was awesome, I came in with a problem and she fixed it! MICHELLE Rocks and this is a true ecample of good customer service.","comment":{"@type":"Comment","name":"","datePublished":"2023-11-14T03:53:33.149Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"M cam"},"datePublished":"2023-10-30T20:56:39.7Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great service and quick help to find what I needed. Would come back!","comment":{"@type":"Comment","name":"","datePublished":"2023-10-31T02:04:30.989Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Walker Rice"},"datePublished":"2023-10-19T16:16:28.642Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Michelle went above and beyond to help make sure that my experience was nothing but stellar.\n\nHighly recommend!","comment":{"@type":"Comment","name":"","datePublished":"2023-10-20T05:24:06.998Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Hasan Ahmed"},"datePublished":"2023-10-16T13:52:18.145Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Excellent service, Dr. Hartsfield took her time to give me a thorough exam and said my vision actually improved some. Other places usually rush through the exam. It was a great experience and very professional from the moment I walked in. Thank you team!","comment":{"@type":"Comment","name":"","datePublished":"2023-10-17T14:17:13.459Z","text":"*Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"tricia clifford"},"datePublished":"2023-10-09T17:19:00.693Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Needed my glasses repaired choose this place as I was in the plaza, great place, great service, pleasant I love that. Also there styles of glasses were stylish I loved them all. I will definitely be back thanks for repair.","comment":{"@type":"Comment","name":"","datePublished":"2023-10-10T04:35:12.703Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Janice Hinkle"},"datePublished":"2023-10-06T21:19:18.433Z","reviewRating":{"@type":"Rating","ratingValue":"4","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ty"},"datePublished":"2023-09-22T17:09:38.525Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"We want to thank Michelle for taking care of us during our visit to Tampa Westshore. We are from Hartford, Connecticut visiting family. Michelle was very helpful and concerned about our needs. Thank you again! Michelle","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"John Abadir"},"datePublished":"2023-08-15T08:27:49.47Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Pham was very nice and professional, she helped me getting the best deals and explained everything and used my benefits for my vision insurance.\nI recommend this place to everyone, no pressure to get expensive products but they try to save you money.\nThank you everyone.","comment":{"@type":"Comment","name":"","datePublished":"2023-08-17T14:51:43Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Eymy F. Campos Alcántara"},"datePublished":"2023-08-12T21:23:15.325Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Michelle was so helpful and kind! Thank you so much! 🌺","comment":{"@type":"Comment","name":"","datePublished":"2023-08-14T18:49:29Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Javier Hernandez"},"datePublished":"2023-08-08T12:02:16.248Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I took my glasses to Westshore mall store cause I sat on it, and within 2 steps into the store Michele was already greeting and very helpful. She did it quickly and easy. Very thankful for her help 🙏🏼","comment":{"@type":"Comment","name":"","datePublished":"2023-08-08T19:48:54Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! \n\n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Debora Varela"},"datePublished":"2023-07-30T19:19:54.431Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"My glasses were all wonky because I sat on them. Went in to the LensCrafters at Westshore mall and they fixed them free of charge. The guy helping me was super nice. Quick and easy service. 100% recommended.","comment":{"@type":"Comment","name":"","datePublished":"2023-08-01T02:01:54.515Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Hung Phu"},"datePublished":"2023-07-17T22:15:14.806Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Best experience to have my glass repaired. It was quick and painless. The best part was NO charge!! 👌👌","comment":{"@type":"Comment","name":"","datePublished":"2023-07-17T22:54:35.078Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! \n\n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"paul stronza"},"datePublished":"2023-06-28T00:02:11.838Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great experience today, very helpful and I left feeling like I spent my money well and she actually cared. She also set my expectations to reality. Very happy.","comment":{"@type":"Comment","name":"","datePublished":"2023-06-29T02:38:26.557Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Manny Santiago"},"datePublished":"2023-06-23T19:09:58.435Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"They are always very helpful!","comment":{"@type":"Comment","name":"","datePublished":"2023-06-24T00:03:43.653Z","text":"Thank you for your feedback! We are happy to hear about your positive experience and look forward to serving you! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Paola Sacasa"},"datePublished":"2023-06-21T16:41:03.575Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Lifesaver, I stepped on my Ray Ban's on my way out of the house to the airport and the lovely lady at the store was able to attach a leg from an old pair. Thank you.","comment":{"@type":"Comment","name":"","datePublished":"2023-06-22T01:45:33.893Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"David Watkins"},"datePublished":"2023-06-19T20:26:45.042Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2023-06-23T16:25:02.964Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jonny Friedman"},"datePublished":"2023-06-18T00:13:26.327Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Terrible experience. Front desk person said they would take my insurance, ended up paying $150 for just a simple eye exam. All I was looking to do was get another eye exam to obtain contacts. They gave me sample contacts that hurt my eye and don’t seem to be the correct prescription. Why wouldn’t they allow me to use the same contacts I’ve been using for the last 5 years. They also gave me my prescription and the form says “Not approved for contact lenses”, that is all I wanted out of this. Assuming this is just luxottica trying to take advantage of patients. Does anyone know how to best report this establishment? I think it’s about time for a class action against this Uber corrupt establishment, enough is enough.","comment":{"@type":"Comment","name":"","datePublished":"2023-06-19T21:20:11.362Z","text":"Hi there, thank you for your review. We are sorry to hear about your experience. Please go to http://ms.spr.ly/6268go2bj to follow up so we can work to correct this issue. "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Cameron Johansson"},"datePublished":"2023-06-16T17:06:31.242Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Can’t remember his name but the gentleman with the long hair took care of all my needs and was great to work with","comment":{"@type":"Comment","name":"","datePublished":"2023-07-13T16:01:54.813Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Nathan Dignan"},"datePublished":"2023-06-11T21:59:48.051Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Had an absolutely amazing experience! Staff was great and went above and beyond to help! I went in to see if they could repair my bent frames and they fixed them up perfectly free of charge!","comment":{"@type":"Comment","name":"","datePublished":"2023-06-12T20:46:24.858Z","text":"Thank you for your feedback! We are happy to hear about your positive experience and look forward to serving you! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Holden O'Boyle"},"datePublished":"2023-06-10T14:10:37.668Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Michelle and Josh were absolutely the best. They fixed my glasses free of charge with excellent customer service and were very efficient when we were in a pinch while out of town. Highly recommend!","comment":{"@type":"Comment","name":"","datePublished":"2023-06-21T00:57:25.444Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Susan Levine"},"datePublished":"2023-06-09T17:08:28.154Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Josh was fantastic…fixed my issues on the spot!","comment":{"@type":"Comment","name":"","datePublished":"2023-06-15T20:56:46.631Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"charlie king"},"datePublished":"2023-06-05T22:10:08.991Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Michelle was the best ever. We came in and instantly she was ready and eager to help. My friend and I have been searching high and low to get our vintage designer sunglasses fixed and she did it flawlessly and made them look new in front of us. She simply slayed.","comment":{"@type":"Comment","name":"","datePublished":"2023-06-06T00:00:11.898Z","text":"Thank you for your feedback! We are happy to hear about your positive experience and look forward to serving you! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"melissa thomas"},"datePublished":"2023-06-01T15:14:21.19Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Michele at Westshore LensCrafters was amazing!! Helpful and knowledgeable","comment":{"@type":"Comment","name":"","datePublished":"2023-06-14T16:53:07.963Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"John Hornbeck"},"datePublished":"2023-05-27T18:07:35.225Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Shout-out to Kevin for fixing my glasses","comment":{"@type":"Comment","name":"","datePublished":"2023-06-01T21:04:39.806Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Michelle Ferrera"},"datePublished":"2023-05-22T21:46:20.193Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2023-06-06T20:25:06.725Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Fred Schrils"},"datePublished":"2023-05-21T16:54:51.761Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Went in to see if I could get a really nice pair of sunglasses to fit my face better and, especially, not slide down my nose when I sweat. Josh took care of me, re shaped the arms, and made them fit perfect. Then, he didn’t charge me. Great service and very much appreciated.","comment":{"@type":"Comment","name":"","datePublished":"2023-06-06T16:28:10.003Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"crab"},"datePublished":"2023-05-19T19:59:19.468Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Josh is nice","comment":{"@type":"Comment","name":"","datePublished":"2023-06-07T16:38:04.527Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Enoc Morffy"},"datePublished":"2023-05-11T22:30:54.239Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2023-06-08T16:38:43.31Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Joan Lange"},"datePublished":"2023-04-29T19:32:42.34Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2023-06-10T02:11:29.225Z","text":"Thank you for your review! We look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Amy Slagoski"},"datePublished":"2023-04-28T17:46:46.732Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Henry was amazing! Very polite and skilled. He mended my glasses and was a pleasure to work with!","comment":{"@type":"Comment","name":"","datePublished":"2023-06-08T22:49:09.774Z","text":"Thank you for your feedback! We are happy to hear about your positive experience and look forward to serving you! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Austin Stinner"},"datePublished":"2023-04-17T20:26:15.617Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Henry was extremely helpful. Only negative is he was a Red Sox fan.","comment":{"@type":"Comment","name":"","datePublished":"2023-04-17T20:38:01.973Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Laura Leyva"},"datePublished":"2023-04-10T15:06:31.884Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very professional and friendly service","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Hector Bernier"},"datePublished":"2023-04-04T16:27:18.608Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Randy was a great manager. He took his time to help repair my Girlfriend’s brand new Chanel glasses. Highly recommend anybody to come here for repairs 👍🏾.","comment":{"@type":"Comment","name":"","datePublished":"2023-04-04T16:45:51.213Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Dale"},"datePublished":"2023-03-27T17:53:05.695Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"After my eye exam the store clerk showed me one pair of glasses that cost about $900 with a progressive and transitional lens. She then lost interest when I said I wouldn’t pay that much","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Sue Campano"},"datePublished":"2023-03-25T21:16:48.45Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Henry quickly repaired my glasses. Thank you!!!","comment":{"@type":"Comment","name":"","datePublished":"2023-03-31T20:31:18.898Z","text":"Hi! Thank you so much for your review. We are excited to hear Henry was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!\n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"MrsNikoleMD"},"datePublished":"2023-03-25T19:57:10.898Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"1st visit to this location. Very friendly and helpful staff.","comment":{"@type":"Comment","name":"","datePublished":"2023-03-31T19:00:00.813Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Dayane Borges Resende"},"datePublished":"2023-03-24T15:53:24.362Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Patricia Shocklee"},"datePublished":"2023-03-20T20:23:48.053Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I am very pleased with you employee Henry, he adjusted my glasses and cleaned them. He was very curtious and kind. When I go home to StLouis I will up lens crafters.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Rafael Irizarry"},"datePublished":"2023-03-19T21:17:55.488Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Dr. Armitage is a true professional! So was his assistant. Randy who sold me my frames was excellent as well!!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jeff Blackburn"},"datePublished":"2023-03-17T19:33:34.86Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Randy was very friendly and helpful. I would definitely recommend this LensCrafters.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Joel Goodwill"},"datePublished":"2023-03-10T17:31:10.12Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Westshore Mall LensCrafters is the best. I have been going to them for years. They are always friendly and acknowledge you as you walk in. Great atmosphere.","comment":{"@type":"Comment","name":"","datePublished":"2023-03-16T14:45:09.908Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Michael Griffin"},"datePublished":"2023-03-08T21:01:47.374Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Thanks, Randy for adjusting my glasses (which were misshapen during travel). Fast, friendly, and expertly done.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Hannah Noel"},"datePublished":"2023-03-08T20:34:41.975Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Henry is awesome! He gave great service, very polite and fixed/cleaned my glasses right away - like a brand new pair !","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Aaron Boone"},"datePublished":"2023-03-06T23:39:24.356Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great experience! Henry was very knowledgeable and helpful!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"JB D"},"datePublished":"2023-03-06T20:57:45.155Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Immediately greeted by RANDY; exceptionally assisted by HENRY.\nWEST SHORE Plaza is my FAVORITE LensCrafters. Thanks for EVERYTHING.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"emet anceaume"},"datePublished":"2023-03-04T00:59:45.095Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Henry was very helpful and patient!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Wesner Felix"},"datePublished":"2023-03-03T22:04:10.256Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Henry helped was awesome you need an employee like that @ the store.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"w mb"},"datePublished":"2023-03-01T18:47:54.176Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Henry was awesome!!!!","comment":{"@type":"Comment","name":"","datePublished":"2023-03-07T16:02:48.784Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"M Sutt"},"datePublished":"2023-02-25T16:50:37.028Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Henry was very professional and courteous. Thank you for your help with the purchase..","comment":{"@type":"Comment","name":"","datePublished":"2023-02-27T14:25:51.822Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Willie"},"datePublished":"2023-02-25T15:47:02.925Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Henry and Andy were great","comment":{"@type":"Comment","name":"","datePublished":"2023-03-02T20:22:09.736Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Steve B"},"datePublished":"2023-02-20T00:35:49.174Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I purchased glasses last year from the Westshore Plaza location. A screw came out of the frame. I took it in, they fixed it on the spot with no charge. Great people at this location","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Lishia harris"},"datePublished":"2023-02-19T06:35:31.878Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"I had the worst outcome I’ve ever had at an optometrist store here… I walk in with insurance….told it’s ok to rid my contacts I had in…. To latter leave with absolutely nothing but the same old script I came in with. 240.00 for contacts and eyeglasses I’ve never paid this no where…. They double charge for contacts…. And I’m told I can get a cheaper contact if I down grade my left eye….then the young assist was very nice in the beginning and turned aggravated because I didn’t wanna pay their price…. 1st time and last time…. Lost out on president day special….FYI…..left out with blurry eyes with not even a trial offered….I mean they didn’t want to provide no resolution without paying for things insurance covers at 100 percent… appears to be money gouging","comment":{"@type":"Comment","name":"","datePublished":"2023-02-21T15:43:14.314Z","text":"Thank you for your review. We are sorry to hear your experience at LensCrafters did not meet your expectations. We strive to meet all of our customer needs. Please go to https://www.luxotticacustomercare.com/lenscrafters to follow up so we can redirect your concern to the appropriate person. "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kevin Fealy"},"datePublished":"2023-02-07T16:28:56.359Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Randy was amazing!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Justin Randolph"},"datePublished":"2023-02-07T13:01:42.172Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"I hate writing bad reviews I really do. I had high hopes. Didn’t have a new prescription for 2-3 years. Walked in saw the doctor for a new script. Felt like it was rushed. Bad doctor experience.\n\nNow let’s talk about LensCrafters… picked my glasses out. Perfect great selection here and even offers Lindberg.\n\nThe awful though. I had transitions and HD lens etc. had to wait a month to get them no biggy right. Then I was informed they couldn’t ship them to my house. I was visiting family from college. Forced me to drive to Gainesville.\n\nA week after I got my glasses I noticed that when I look to my right the screen or what I’m reading becomes blurry.\n\nI have proof that I contacted customer service within the 30 day window and had a voicemail saved on my phone showing that it was within 30 days.\n\nLensCrafters corporate did nothing. They waited until I stopped bothering them. I asked if I could do something local to my area. Or if they could resend the lenses and I could pop them in. Nope, nothing. There was no follow through with LensCrafters corporate or this store.\n\nThis had to be one of my worst experiences getting glasses. Please go somewhere else for your own sake","comment":{"@type":"Comment","name":"","datePublished":"2023-02-07T14:33:39.335Z","text":"Hi there, thank you for your review. We are sorry to hear about your experience. Please go to https://www.luxotticacustomercare.com/lenscrafters to follow up so we can work to correct this issue."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Rama K"},"datePublished":"2023-01-17T23:33:39.746Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Nice work! Fixing glasses","comment":{"@type":"Comment","name":"","datePublished":"2023-01-23T19:53:37.104Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!\n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Tyler Cook"},"datePublished":"2023-01-14T21:19:05.711Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Was able to come right in with an issue regarding my loose lenses. Sharese took care of me and she was the best! Extremely friendly staff!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Danielle Cox"},"datePublished":"2023-01-05T23:50:13.951Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Customer service is great, Always so helpful when I come in!","comment":{"@type":"Comment","name":"","datePublished":"2023-01-11T16:32:30.136Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"M S"},"datePublished":"2023-01-02T23:46:14.802Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Sheresa, was awesome, we stopped in to get some nose rest pieces and she fixed them for us☺️","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Tyron Hensel"},"datePublished":"2022-12-30T17:33:26.065Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Friendly and helpful staff! In and out of the store in 5min!","comment":{"@type":"Comment","name":"","datePublished":"2023-01-05T16:35:24.977Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Nikita Trehan"},"datePublished":"2022-12-29T21:17:19.286Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"If you ever want any help to decide on glasses or to fix your glasses, Randy is the best person to go for at LensCrafters.","comment":{"@type":"Comment","name":"","datePublished":"2022-12-29T21:32:23.433Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Iris Reyes"},"datePublished":"2022-12-29T18:58:02.795Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Excellent service! Highly recommend. Friendliest and easiest visit ever. Thank you so much!","comment":{"@type":"Comment","name":"","datePublished":"2023-01-04T18:51:21.255Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"SHEIKH SALEEM"},"datePublished":"2022-12-29T16:14:18.503Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Thank you Randy for your excellent customer service!","comment":{"@type":"Comment","name":"","datePublished":"2023-01-04T15:37:47.75Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Hunter Patton"},"datePublished":"2022-12-18T19:03:22.989Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Quick, easy lens replacement- thank you’","comment":{"@type":"Comment","name":"","datePublished":"2022-12-23T15:36:07.908Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"thad paschall"},"datePublished":"2022-12-15T16:20:25.282Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I recently visited the Lens Crafters store in the Westshore mall in Tampa, Florida, and I was blown away by the level of service I received from Janet. She was incredibly helpful, knowledgeable, and patient as she helped me find the perfect pair of eyeglasses. She took the time to answer all my questions, explain the options, and ensure I was delighted with my purchase. I am highly impressed with her professionalism and dedication to providing excellent customer service. I highly recommend visiting this store and asking for Janet if you need assistance. She truly made my experience at Lens Crafters a five-star one.","comment":{"@type":"Comment","name":"","datePublished":"2022-12-20T17:00:31.721Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!\n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Delilah Flores"},"datePublished":"2022-12-10T18:36:37.376Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-12-15T20:34:00.633Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!\n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Nicole Garces"},"datePublished":"2022-12-05T23:53:55.169Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great experience they fix my glasses ♥️🌟ASAP","comment":{"@type":"Comment","name":"","datePublished":"2022-12-08T20:13:31.928Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Meade Gooding"},"datePublished":"2022-12-03T19:42:24.86Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Laura L was amazing as well as the Andrea and the doctor. Always recommend and will return.","comment":{"@type":"Comment","name":"","datePublished":"2022-12-06T16:16:51.644Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Laura Rigal"},"datePublished":"2022-12-03T19:41:57.762Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Super friendly and knowledgeable","comment":{"@type":"Comment","name":"","datePublished":"2022-12-06T16:14:27.468Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Bart Bonbrest"},"datePublished":"2022-12-03T17:36:04.145Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Excellent from start to finish. Jannett was professional and knowledgeable. She was extremely helpful and courteous, I highly recommend this LendCrafters.","comment":{"@type":"Comment","name":"","datePublished":"2022-12-05T22:05:55.361Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Héberto Ponce"},"datePublished":"2022-11-25T21:45:47.836Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Excellent and fast service. Recieved a minor repair for free!","comment":{"@type":"Comment","name":"","datePublished":"2022-11-29T15:18:27.711Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!\n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"J Ry Vill"},"datePublished":"2022-11-13T19:45:20.557Z","reviewRating":{"@type":"Rating","ratingValue":"2","bestRating":"5"},"reviewBody":"I brought this eyeglass frame from Capri,Italy to have a prescription lens with transition fitted on it. And they told me that it will take 1 month for the transition lens to be done and that’s fine with me. 1 month had passed and my glasses were still not ready, but I did not mind it because I was not in a hurry.Then it took them 6 weeks to finish my glasses and I finally received a text to pick up my glasses; to my surprise the eyeglass was not even transitioning when I was outside. I did not had time to go back because I will be flying to Milan,Italy that afternoon,I just called them and they told me to bring the eyeglass back when I arrived back in the USA. When I brought it back an associate attended me her name was “Isha” if I heared her name right. She was nice to me at first,but as our conversation goes deeper about my glasses she was trying to imposed that I was lying and brought a different glasses.(for goodness sake!I would not waste my dignity for doing that!) I remained calm until another associate helped her and they used a magnifying lens to inspect the serial number of the eyeglass if it matches with their record and so it did and that’s after almost 45 minutes. My point is have your associate have a proper customer service training because what she did to me by really pushing that I was lying and brought a different eyeglass was very rude! I will not earn anything if I do that. I am a first time customer of LensCrafter Tampa,Florida and that will be my last!","comment":{"@type":"Comment","name":"","datePublished":"2022-11-14T16:29:48.169Z","text":"Thank you for your review. We are sorry to hear your experience at LensCrafters did not meet your expectations. We strive to meet all of our customer needs. Please go to https://www.luxotticacustomercare.com/lenscrafters to follow up so we can redirect your concern to the appropriate person. "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Dawn Ray"},"datePublished":"2022-11-07T20:06:14.792Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I absolutely love LensCrafters. The staff is amazing.❤️","comment":{"@type":"Comment","name":"","datePublished":"2022-11-10T14:07:40.202Z","text":"Thank you for your review! We look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Nayla Nival"},"datePublished":"2022-10-22T20:24:36.488Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Amazing attention with the client and Ms. Sherese. Was patient you can tell she loves her job…","comment":{"@type":"Comment","name":"","datePublished":"2022-10-26T17:53:25.13Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Willie Lee"},"datePublished":"2022-10-02T13:27:32.93Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The staff members were friendly, professional and well informed of their purpose. I was in and out in minutes.","comment":{"@type":"Comment","name":"","datePublished":"2022-10-07T17:07:39.66Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jeanne Klusendorf"},"datePublished":"2022-09-25T14:03:10.357Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Excellent doctor (Dr. Christman) and service for the purchase of my glasses","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Christine"},"datePublished":"2022-09-22T20:56:03.046Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Andrea and Jannett were lifesavers. Helped me get contacts when I was in a time crunch. Lots of very cute designer frames in the store.","comment":{"@type":"Comment","name":"","datePublished":"2022-09-28T20:24:09.879Z","text":"Hi! Thank you so much for your review. We are excited to hear Andrea and Jannett were able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Sheldon Rose"},"datePublished":"2022-09-17T17:13:00.964Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-09-22T17:06:04.316Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Emily Fehring"},"datePublished":"2022-09-06T17:21:34.885Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"They replaced my scratched Costa lenses and made adjustments for free!! Awesome service. I really appreciate it!","comment":{"@type":"Comment","name":"","datePublished":"2022-09-07T19:52:52.293Z","text":"Hi! Thank you so much for your positive review. We are happy we could help with your vision needs and look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Angela Rosario"},"datePublished":"2022-09-03T16:57:03.598Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-09-08T20:54:11.737Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jamie Pomeroy"},"datePublished":"2022-08-27T21:17:59.915Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Experience was great from the dr office staff to the dr to the manager! Thanks","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"MR .JUAN ALVAREZ"},"datePublished":"2022-08-26T21:56:42.02Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Wonderful staff in English and in Spanish. Thank you for everything you guys do for us. 🇺🇲💯🕊🇺🇲🏥","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Emmy Reynolds"},"datePublished":"2022-08-26T13:01:58.092Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Mario was great! Always excellent service at Lenscrafters at Westshore Plaza. I always feel very well treated there and have been a customer there for over 18 years. They are honest, professional and will always try to find the least expensive option to fit your needs.","comment":{"@type":"Comment","name":"","datePublished":"2022-08-31T19:45:34.702Z","text":"Thank you for your review. Our associates are some of the best around and we are always happy to hear our customers feel the same!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Tahimi"},"datePublished":"2022-08-18T17:34:20.752Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-08-23T17:47:36.706Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Denise Countryman"},"datePublished":"2022-08-17T16:14:15.594Z","reviewRating":{"@type":"Rating","ratingValue":"3","bestRating":"5"},"reviewBody":"The prescription glasses did not come but sunglasses did, but I did not order them. So yes I was very disappointed when the glasses that I ordered were probably not ordered. So I have to wait until the real ones come in.","comment":{"@type":"Comment","name":"","datePublished":"2022-08-18T12:46:03.595Z","text":"Thank you for your review. We are sorry to hear your experience at LensCrafters did not meet your expectations. We strive to meet all of our customer needs. Please go to https://www.luxotticacustomercare.com/lenscrafters to follow up so we can redirect your concern to the appropriate person."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Cassii Bliss"},"datePublished":"2022-08-12T20:14:00.591Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I had two mishaps before being seen and they made sure to accommodate me as much as possible as well as amazing service when given both the eye exam and frame selection, the staff are all very informed, welcoming and easy to talk to, very nice people and couldn’t be more happy with my experience and glasses, thank you!!","comment":{"@type":"Comment","name":"","datePublished":"2022-08-17T18:35:06.124Z","text":"Thank you for your review. Our associates are some of the best around and we are always happy to hear our customers feel the same!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ivan Perez"},"datePublished":"2022-08-05T23:40:51.411Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"exelente equipo de trabajo. para todos ellos ,,,los felicito por su extraordinaria labor ...sigan adelante....","comment":{"@type":"Comment","name":"","datePublished":"2022-08-09T19:08:34.396Z","text":"Gracias por tu reseña. ¡Nuestros asociados son algunos de los mejores y siempre estamos felices de escuchar que nuestros clientes sienten lo mismo!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Chris Crosby"},"datePublished":"2022-07-24T17:25:50.845Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Went in for a new pair of glasses and was greeted with friendly faces and very knowledgeable staff. Left with two pairs! Definitely will be back for future purchases. 10/10 recommend.","comment":{"@type":"Comment","name":"","datePublished":"2022-07-25T19:23:46.438Z","text":"Hi! Thank you so much for your positive review. We are happy we could help with your vision needs and look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Raquel Ramirez"},"datePublished":"2022-07-24T13:46:11.667Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-07-25T20:51:24.511Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"stefanos august"},"datePublished":"2022-07-24T04:07:22.556Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-07-28T16:22:35.25Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Breanna McCartney"},"datePublished":"2022-07-23T15:19:24.118Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very clean facility. Staff was very professional and efficient. Jannett helped me from start to finish and had great customer service.","comment":{"@type":"Comment","name":"","datePublished":"2022-07-26T16:58:37.265Z","text":"Hi! Thank you so much for your review. We are excited to hear Jannett was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Evelyn Acosta"},"datePublished":"2022-07-22T17:25:34.963Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I had a great experience here. Very friendly staff. Glasses are really high quality.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Mark Haynes"},"datePublished":"2022-07-19T23:02:23.694Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Update\nThis is an update after your response. Are you kidding me? You didn't read my review. I said Ariel was awful and I have an overcharge on my credit card account that neither Ariel (Mgr) nor Assistant Manager can help me with. They are clueless and apparently you are too. You guys are a total mess. Maybe I will charge back all $800 of my purchase....then maybe you will pay attention to your customer, your errors and your awful store managment..\n\nInitial Review\n5-STARS for Laura! 0-STARS for the rest. I've been a customer of this LenCrafters for well over 20 years. There is truly a 5-STAR lady named Laura who works at this location, and she is nothing short of fabulous. She is so attentive, helpful, knowledgeable, respectful and very pleasant to be around. You leave feeling so well taken care of. You arrive hoping she is going to be there to help you. She has sold both my son and myself multiple pairs of glasses through the years. The rest of the store personnel is very disappointing and that includes the manager Ariel. I have an issue arising from a 6/24 visit and again today 7/19 visit (Laura was not working either day) when I was in to exchange and pickup glass. Ariel \"helped\" me on 6/24 and the Assistant Manager \"helped\" me on 7/19. I now have to try to deal with corporate to straighten out my receipt as I believe I was over charged by Ariel. I was told they are just the \"middlemen\" and it's just whatever the register comes up with. Are you kidding me? They can't determine if my receipt is correct or incorrect. They are going to email \"accounting\". What a disaster! I will never go to this store again unless Laura is working.","comment":{"@type":"Comment","name":"","datePublished":"2022-07-21T19:48:25.501Z","text":"Hi! Thank you so much for your review. We are excited to hear Ariel was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Maria Gordon"},"datePublished":"2022-07-15T16:43:53.725Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The whole staff was very pleasant and efficient and I was impressed by the use of the latest technology. Dr. Than was caring and thorough and Ariel found the perfect pair of glasses for me on the first try!","comment":{"@type":"Comment","name":"","datePublished":"2022-07-19T19:25:36.418Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Michele Hernandez"},"datePublished":"2022-07-08T16:44:12.763Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"My son had a last minute eye dr. appointment as his last pair of contacts were ripped and this location was the ONLY available with appointments . NONETHELESS ... I went in with him to West Shore Mall because I wasn't sure how long he would be. While waiting ... I asked if I could please use the rest room .... and she flat said the nearest one was at the food court . Which wasn't close for a person with no toes and handicap to walk .... I repeated myself politely if they had one in here. No ... my son is a paying customer ... and they have NO RESTROOM ???? Where do you use the bathroom ??? I think its very ignorant and unprofessional to NOT have restroom for your customers . Make them walk a good five minutes to nearest bathroom in the food court .... what if I had the kakas ???? Not impressed and certainly would NOT recommend coming .... did I mention ... the lady wasn't even polite .... maybe cause I have tattoos I scared her .... LOL.","comment":{"@type":"Comment","name":"","datePublished":"2022-07-11T12:44:21.688Z","text":"Thank you for your review. We are sorry to hear your experience at LensCrafters did not meet your expectations. We strive to meet all of our customer needs. Please go to https://www.luxotticacustomercare.com/lenscrafters to follow up so we can redirect your concern to the appropriate person."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Virgil Estwick"},"datePublished":"2022-06-26T19:47:07.477Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-06-27T19:26:26.827Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Maribel Lora"},"datePublished":"2022-06-26T03:55:55.885Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Scheduling my appointment was easy with Lens Crafters. Dr Vicky Than was helpful. Ariel was amazing salesperson very helpful, very professional and friendly. Definitely answered all my questions and concerns. Prices were reasonable.","comment":{"@type":"Comment","name":"","datePublished":"2022-06-28T14:32:04.259Z","text":"Hi! Thank you so much for your review. We are excited to hear that Dr. Than and Ariel were able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Michael Dickinson"},"datePublished":"2022-06-12T16:43:54.203Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Lens Crafters has the latest in technology. The exam was so easy. No dialting of my eyes wich was well worth the extra charge.","comment":{"@type":"Comment","name":"","datePublished":"2022-06-13T19:57:59.365Z","text":"Awesome to hear! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Luis"},"datePublished":"2022-06-06T11:47:39.697Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Excellent service. I walked in and they were patient and helpful in picking out my frames.","comment":{"@type":"Comment","name":"","datePublished":"2022-07-01T20:26:54.441Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Mike Stanchina"},"datePublished":"2022-06-05T20:52:19.321Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great service. Fixed nose pads on glasses in minutes with no charge. Highly recommend seeing Lens Crafters at the Westshore Mall. Jannette was great.","comment":{"@type":"Comment","name":"","datePublished":"2022-06-06T17:40:30.993Z","text":"Hi! Thank you so much for your review. We are excited to hear Jannette was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Chris Elmore"},"datePublished":"2022-06-04T18:01:23.919Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Extremely helpful folks. They assisted me with new stems being put on some Ray Bans and was no charge. Thanks!!","comment":{"@type":"Comment","name":"","datePublished":"2022-06-08T18:42:26.991Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Joveli Burgos"},"datePublished":"2022-06-02T19:08:25.284Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-06-07T17:35:28.187Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Leonardo Soto"},"datePublished":"2022-05-31T19:25:02.338Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-06-01T18:38:15.732Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Emily Letterle"},"datePublished":"2022-05-14T15:44:28.659Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Super kind and helpful!! I was able to leave my sunglasses with them while I walked around the mall and they bent the arm back in place for free!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Patrick Hughes"},"datePublished":"2022-05-11T20:16:14.771Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"It was a very good exam I haven't had one in a long time but everyone was friendly enough and it was very quick to get the exam done. I also liked that it was a bit informative, when I was looking at the pictures of my eye the doctor helped me to understand what I was looking at.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Juanita Collier"},"datePublished":"2022-04-21T17:32:43.55Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great experience all around.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ann Adams"},"datePublished":"2022-04-02T14:43:00.538Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-04-08T16:46:37.864Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Lynn Peate"},"datePublished":"2022-04-01T23:06:01.55Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"My only pair of glasses broke, and we rushed here because we thought they were open until 8. But they close at sevem, and we arrived right at 7:02. They fixed my glasses, anyway. So grateful! I will be ordering a back up pair from here!","comment":{"@type":"Comment","name":"","datePublished":"2022-04-07T20:06:01.646Z","text":"Thank you for your review. Our associates are some of the best around and we are always happy to hear our customers feel the same!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Beth DeBevoise"},"datePublished":"2022-03-06T03:35:32.047Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Best experience I've ever had buying glasses. I have a unique and difficult prescription, and Mario was able to sit me down, talk with me about my unique needs, and suggest the frames that would be best for my particular prescription. He didn't push the most expensive frames; he simply suggested those which would work best for the location of my pupils with my strong prescription in consideration. He also allowed me time to take photos and send to my \"support team\" at home without feeling rushed. In the end, the pair I bought was the first one he suggested! Thanks, LensCrafters and Mario!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Geidy Horta"},"datePublished":"2022-03-06T01:07:03.728Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"ramiro mendoza"},"datePublished":"2022-03-04T21:17:01.389Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The salesperson Katherine was excellent","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"ANA GARDUNO"},"datePublished":"2022-01-24T00:09:19.842Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-01-24T16:43:27.315Z","text":"Great to hear! We appreciate your review and hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Victoria Nelson"},"datePublished":"2022-01-23T23:06:38.028Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Always receive great service, I will always shop here for m eyeglass needs.","comment":{"@type":"Comment","name":"","datePublished":"2022-01-24T17:31:18.602Z","text":"Hi! Thank you so much for your positive review. We are happy we could help with your vision needs and look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Roberto Pagan"},"datePublished":"2022-01-20T00:58:50.417Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Everybody including eye exams doctor was great I’ve been coming here ten year always got great service and great prices Highly recommend this place. And a special thanks to Laura she always does a great job and help me pick the right glasses the right frames.","comment":{"@type":"Comment","name":"","datePublished":"2022-01-20T14:17:03.27Z","text":"Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Virginia Intelisano"},"datePublished":"2022-01-15T15:21:24.324Z","reviewRating":{"@type":"Rating","ratingValue":"2","bestRating":"5"},"reviewBody":"On the one hand they sit down with you and offer service. They can give you some good opinions. But I definitely felt as if I was being sold to. It felt very @salesy” if you will, as if you’re at a car lot. The cost of what I was inquiring about was several hundred dollars just under $1000. I had to talk them down in price. I also think that they charge extra for polarization or certain types of lenses which seems to be everywhere lately. They don’t really honor you after the 30 days so if you’re unhappy with some thing make sure you go back before then.","comment":{"@type":"Comment","name":"","datePublished":"2022-01-17T17:49:16.045Z","text":"Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We apologize that we did not exceed your expectations during your visit. We value our customer’s feedback! Please go to https://www.luxotticacustomercare.com/lenscrafters to provide your information so we can contact you and work to resolve the issue."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"MIA VILCHEZ"},"datePublished":"2022-01-09T14:15:31.218Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"LensCrafters are the best if want quality in services and everything. Every year me and my family we are happy with them. Thanks","comment":{"@type":"Comment","name":"","datePublished":"2022-01-13T20:47:03.046Z","text":"Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Nilda Glez"},"datePublished":"2021-12-30T20:10:34.723Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I highly recommend Dr. Michael Christman and his staff! They’re the best!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Idalmis Cordero"},"datePublished":"2021-11-14T21:49:05.368Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Excelente atención , muy amable el personal, el doctor explicó bien todas mis dudas","comment":{"@type":"Comment","name":"","datePublished":"2021-11-19T17:59:37.987Z","text":"¡Gracias por tu reseña! Nos alegra saber de tu experiencia positiva y esperamos poder servirte nuevamente.\n\n📷"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Dave German"},"datePublished":"2021-11-03T16:00:01.074Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Jenna was awesome!!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Regina Dickens"},"datePublished":"2021-10-24T18:33:03.942Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Saul J. Figueroa (Saul's All Access 24/7)"},"datePublished":"2021-10-14T21:56:01.691Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I want to start by saying that Westshore Plaza Mall LensCrafters is one of the best I’ve been in. I had a situation where I need help and they were on it. I will recommend Westshore Plaza LensCrafters to family and friends. Also the staffing is incredible and I left very happy.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Antwan Washington"},"datePublished":"2021-10-08T20:22:30.065Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"gloria gonzalez"},"datePublished":"2021-10-06T20:57:49.42Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Amazing service by Jenna and loved her attention to detail! She’s your to go person!!!!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"amy obloy"},"datePublished":"2021-10-06T20:56:07.64Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Elia Fletes"},"datePublished":"2021-10-03T18:53:15.167Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-10-04T18:52:07.58Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"joe jaradat"},"datePublished":"2021-09-19T17:03:06.568Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Unfriendly reciptionest. She leaves you while talking to her.","comment":{"@type":"Comment","name":"","datePublished":"2021-09-24T20:20:33.046Z","text":"Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We apologize that we did not exceed your expectations during your visit. We value our customer’s feedback! Please go to https://www.luxotticacustomercare.com/lenscrafters to provide your information so we can contact you and work to resolve the issue."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Lenin Pallero"},"datePublished":"2021-09-18T21:11:16.691Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-09-23T18:18:03.543Z","text":"Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"S G"},"datePublished":"2021-09-16T21:39:41.323Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-09-17T18:56:38.192Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Sydney Willis"},"datePublished":"2021-09-16T15:52:25.07Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great experience at LensCrafters! Very helpful staff and a great selection. My glasses arrived early too!","comment":{"@type":"Comment","name":"","datePublished":"2021-09-16T20:47:20.171Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Hollaat Yagirl"},"datePublished":"2021-09-15T17:56:43.725Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The staff at this location are amazing!","comment":{"@type":"Comment","name":"","datePublished":"2021-09-16T15:56:13.133Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Lee Gainer II"},"datePublished":"2021-09-14T16:57:34.045Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Eric helped me with my glasses and was a true professional. I will definitely come back for my eye care.","comment":{"@type":"Comment","name":"","datePublished":"2021-09-15T19:01:24.208Z","text":"Hi! Thank you so much for your review. We are excited to hear that Eric was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"LeVon Carson"},"datePublished":"2021-09-05T19:25:00.687Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-09-06T19:03:36.05Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Susan Dennison"},"datePublished":"2021-09-02T20:21:44.284Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great Experience!","comment":{"@type":"Comment","name":"","datePublished":"2021-09-03T16:24:41.733Z","text":"Great to hear! We appreciate your review and hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Miryam Garcia"},"datePublished":"2021-09-02T19:09:38.531Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Excelente atención muy amables con la yuda al cliente","comment":{"@type":"Comment","name":"","datePublished":"2021-09-03T16:54:30.338Z","text":"¡Gracias por tu reseña! Nuestros asociados se esfuerzan por brindar el mejor servicio posible. Nos complace escuchar sobre su experiencia positiva y esperamos poder servirle nuevamente."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"upbeat gospel"},"datePublished":"2021-09-01T00:23:30.15Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-09-01T14:56:45.856Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Tiara Bradberry"},"datePublished":"2021-08-30T22:30:55.563Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Jenna was awesome! She provided great customer service!","comment":{"@type":"Comment","name":"","datePublished":"2021-08-31T20:04:16.809Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"TheHealthyGiant"},"datePublished":"2021-08-14T18:20:10.302Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Jenna was awesome. I was greeted right away and taken care of, with plenty of smiles from staff 🥰.","comment":{"@type":"Comment","name":"","datePublished":"2021-08-17T14:22:35.195Z","text":"Hi! Thank you so much for your review. We are excited to hear Jenna was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"David Harwood"},"datePublished":"2021-08-13T17:05:30.608Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great, fast service. Very friendly staff, efficient, and just overall great experience. Will definitely be back!","comment":{"@type":"Comment","name":"","datePublished":"2021-08-13T18:55:42.978Z","text":"Hello David, Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Nathan Register"},"datePublished":"2021-08-10T18:25:59.725Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Nobody in the store, since everyone goes to the lenscrafters at international mall, and they still can't complete my prescription in a hour like the sales associate stated..I'm still here waiting venting, no one in the store and the person who makes the prescription was holding up the wall when I walked in. Go to international dont go to westshore. International mall lenscrafters is busy but they were still able to complete my glasses in a hour.","comment":{"@type":"Comment","name":"","datePublished":"2021-08-11T12:59:43.894Z","text":"Hi there, thank you for your review. We are disappointed to hear about your experience. We strive to provide the best glasses and customer service in the industry. Please go to https://www.luxotticacustomercare.com/lenscrafters so we can resolve this issue."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Pedro Alvarado"},"datePublished":"2021-08-07T17:15:06.276Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Service was excellent and very knowledgeable staff.","comment":{"@type":"Comment","name":"","datePublished":"2021-08-11T16:51:20.918Z","text":"Thank you for your review. Our associates are some of the best around and we are always happy to hear our customers feel the same!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ashley M"},"datePublished":"2021-08-07T17:00:56.316Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The experience was fantastic, thank you so much for your help Genna!","comment":{"@type":"Comment","name":"","datePublished":"2021-08-09T15:41:09.114Z","text":"Hi! Thank you so much for your review. We are excited to hear that Genna was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Tommy George"},"datePublished":"2021-08-06T22:32:28.681Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Sherese was great and very attentive! The lab was closing but Hassan stayed later to get my Daughters glasses finished.","comment":{"@type":"Comment","name":"","datePublished":"2021-08-11T15:48:09.117Z","text":"Hi! Thank you so much for your review. We are excited to hear Sherese and Hassan were able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Moises Suarez"},"datePublished":"2021-08-03T20:54:03.38Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-08-25T20:57:40.789Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Rogéria Reis"},"datePublished":"2021-08-03T15:15:33.928Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Janey Clinebell"},"datePublished":"2021-07-21T19:32:30.075Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great customer service!!!","comment":{"@type":"Comment","name":"","datePublished":"2021-07-22T18:03:26.582Z","text":"Thank you for your review. Our associates are some of the best around and we are always happy to hear our customers feel the same!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Abigail Halvorsen"},"datePublished":"2021-07-03T03:20:54.763Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-07-06T18:07:15.752Z","text":"Great to hear! We appreciate your review and hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Julie Nancoo"},"datePublished":"2021-07-01T21:43:17.092Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Thanks Jenna you were awesome!","comment":{"@type":"Comment","name":"","datePublished":"2021-07-02T15:42:08.589Z","text":"Hi! Thank you so much for your review. We are excited to hear Jenna was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Denise Ankudowich"},"datePublished":"2021-05-21T19:26:48.846Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"All of the staff were very helpful and extremely friendly, but also professional and competent. Great experience!","comment":{"@type":"Comment","name":"","datePublished":"2021-05-24T18:22:58.388Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Thomas Gruitt"},"datePublished":"2021-05-21T07:10:58.548Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Technician was excellent great service","comment":{"@type":"Comment","name":"","datePublished":"2021-05-21T15:38:49.591Z","text":"Thank you for your review. Our associates are some of the best around and we are always happy to hear our customers feel the same!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Isaac markos"},"datePublished":"2021-04-05T22:22:39.957Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Good customer service and they have a great optician Isaac","comment":{"@type":"Comment","name":"","datePublished":"2021-04-06T15:36:31.829Z","text":"Hi! Thank you so much for your review. We are excited to hear our Optician Isaac was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Andrew Csach"},"datePublished":"2021-03-25T18:35:17.326Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Micha was so helpful and her customer service was great! Thank you Micha and Lenscrafters!!!","comment":{"@type":"Comment","name":"","datePublished":"2021-03-26T19:42:35.975Z","text":"Hi! Thank you so much for your review. We are excited to hear Micha was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Cyrus Dandridge"},"datePublished":"2021-02-27T18:53:31.413Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great staff at the West Shore Mall location. While I fell they need more frame options. Other than that I would highly recommend Lens Crafters to my family and friends and especially this location. Great customer service, explained everything and were attentive to my needs.","comment":{"@type":"Comment","name":"","datePublished":"2021-03-01T18:40:04.34Z","text":"Hello Cyrus, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Victoria Couto"},"datePublished":"2021-01-21T22:09:47.874Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Staff is super helpful! They fixed a pair of broken glasses that were deemed unfixable and saved me some $$$.","comment":{"@type":"Comment","name":"","datePublished":"2021-01-22T16:05:38.405Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jill Gladnick"},"datePublished":"2020-10-24T12:42:56.551Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Dr Cristman is simply the best. He's professional, thorough and highly skilled. He takes his time and makes sure he gets everything correct. He also has a great chairside manner. I also appreciate Laura. She went above and beyond to help. She explained all the options and made helpful honest recommendations. Great team. Thank you. ❤️","comment":{"@type":"Comment","name":"","datePublished":"2020-10-26T19:01:31.058Z","text":"Hello Jill, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Tonya Jenkins"},"datePublished":"2020-10-16T21:43:40.925Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2020-10-20T15:34:26.075Z","text":"Hello Tonya, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Maggie Vlastis"},"datePublished":"2020-10-16T14:17:16.183Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2020-10-20T16:42:37.914Z","text":"Hello Maggie, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Darian Smith"},"datePublished":"2020-08-25T21:49:33.842Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Very upset and disappointed and will never use another Lenscrafters again after 10 years. I always buy the protection plan and my ended during March when they shutdown. Now they didn't open up until May 18th. During this time I could only get ahold of chat support and they said they would honor once it opens back up. So I called and they said they would only except until July 31st. Funny I never got an email letting me know this just 30 other emails shoving sales promotions down my throat. Only Brook at the Westshore location to tell me thats the policy. Well not away to take care of customers and not keep them updated.","comment":{"@type":"Comment","name":"","datePublished":"2020-08-26T13:10:38.396Z","text":"Hi there, thank you for your review. We are disappointed to hear about your experience. We strive to provide the best glasses and customer service in the industry. Please go to bit.ly/LC-Support so we can resolve this issue."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"marlene doblado"},"datePublished":"2020-07-26T22:54:51.611Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Lugar excelente","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Dakota Clements"},"datePublished":"2020-07-21T19:51:12.609Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Alyssa Hansen"},"datePublished":"2020-02-29T01:45:44.459Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Laura is amazing!","comment":{"@type":"Comment","name":"","datePublished":"2020-03-02T21:55:59.903Z","text":"Hi Lyssa! Thank you for your review. We are excited to hear Laura was able to help make your experience at LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Brigitte Ferdinandsen"},"datePublished":"2020-01-15T16:40:00.09Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Fantastic staff. Dr Christman is very thorough and takes his time to explain the process and results of your exam. Book your appointment now.","comment":{"@type":"Comment","name":"","datePublished":"2020-01-20T18:03:25.307Z","text":"Hi Brigitte! Thank you for your review! Our personnel are some of the best around, and we are excited to hear Dr Christman was able to help make your visit a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"D Lehnhoff"},"datePublished":"2019-08-07T14:24:02.798Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Worst customer service ever! Charged our debit card twice, their mistake! Wouldn’t give us credit. Said to wait 10 business days. It’s been 12 now and still no credit. Called store today and they said they can’t do anything because they are waiting for customer service to get back to them and we just have to keep waiting. Dont buy glasses their unless you want to be cheated and ignored!","comment":{"@type":"Comment","name":"","datePublished":"2019-09-03T20:25:02.272Z","text":"Hi D Lehnhoff, thank you for your review sorry for the wait. Please go to https://bit.ly/LC-LUX so we can follow up with you directly to have your issue resolved."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"April Goddard"},"datePublished":"2019-06-18T17:26:15.319Z","reviewRating":{"@type":"Rating","ratingValue":"4","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Alana M"},"datePublished":"2019-05-20T03:02:59.377Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"After my glasses unexpectedly broke, they were able to get me an appointment the same day and had my new glasses ready in just 2 hours. Everyone was so nice and this will now be my go to for my eye exams!!","comment":{"@type":"Comment","name":"","datePublished":"2019-05-29T18:02:59.943Z","text":"Hi Alana! Thank you for your positive feedback! We always try to go above and beyond for our customers. We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Erin Elser"},"datePublished":"2019-04-29T19:53:35.479Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"I have been seeing Dr. Christman for many years and have always had a pleasant experience, so it’s unfortunate that it’s come to this, but I feel compelled to share. I called earlier in March for a contact lens exam and was told I needed to provide my insurance information prior to my appointment. I called back and gave it to the front desk, and they said they would run it. The day before my appointment they called to confirm, and to ask again for my insurance, which I provided, AGAIN. I asked if they accepted my insurance, and they said they did. Nothing further was needed nor discussed. I arrived for my appointment (again contact lens only) only to be asked 3-4 times if I wanted to purchase glasses while I waited to be seen by the doctor. I stated multiple times that I did not, but they were relentless. When my exam was complete, I was told the fee was over and above what I was expecting to pay with my insurance. I asked again if that was the fee, even with my insurance which I had provided, and they said yes, that they took my insurance and that was their fee. Again, no other information was shared or discussed. So, I paid it, and submitted my receipt to my insurance company two days later for reimbursement. Fast forward one month, and Bulls Eye Care calls me to tell me my claim was denied and I owe them more money…What?? I promptly called my insurance company and they informed me that their office is actually out of network, and this is a common problem with these providers who claim to “accept” your insurance when in fact they are out of network all along!!! What an unethical, deceptive business practice! I will NEVER go here again, which is a shame because I have always enjoyed Dr. Christman – but this new ownership is dishonest and immoral.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"WildSanta"},"datePublished":"2019-03-21T21:24:09.066Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Came in for a new pair of glasses and everyone was professional and great.","comment":{"@type":"Comment","name":"","datePublished":"2019-03-29T16:56:29.892Z","text":"Hi Terry! Thank you for your review! We strive to deliver the best customer service in the industry. We hope to see you again."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Felnv Nv2"},"datePublished":"2019-02-13T16:13:01.935Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I had a great experience at both the Doctors office and Optical in the front ...Everyone was very helpful and customer friendly! Will be back in the future for sure.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jessica Rodriguez"},"datePublished":"2019-01-23T16:51:21.646Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"sid syed"},"datePublished":"2018-07-24T18:11:38.6Z","reviewRating":{"@type":"Rating","ratingValue":"4","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Tracy Tanner"},"datePublished":"2018-05-08T03:18:28.825Z","reviewRating":{"@type":"Rating","ratingValue":"2","bestRating":"5"},"reviewBody":"This store needs to learn customer service. I took my disabled sister, who is in a wheelchair, in for an eye exam & new glasses. We arrived 15 minutes early. We started looking at frames while waiting. No one approached us for almost 30 minutes. I finally told them we had an appointment & was told we had to register in the back. After doing that, we waited another 15 minutes before being called into the exam room. My sister was having a tough time during pre-testing & the tech acted like she was disgusted. The next tech who moved her to the next room was wonderful, even pushing the wheelchair. Dr. Wilcoxon was great, very patient and thorough. After the exam, I pushed my sister back to the front of the store past the registration desk where Gelena was busy on her phone. We waited another 15 minutes for her prescription. When I asked about it, I was told I had to get it from Galena. We rolled right past her & she didn't say a word! How could she not see a person pushing someone in a wheelchair roll right past her? Thank goodness for Brooke in the front area of the store. She was efficient in getting her glasses made, while being very nice. This was a very long, stressful day for a disabled person. But, I'm sure they don't care. I would never go back to that store.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Alexander Ferrans"},"datePublished":"2018-02-21T15:50:22.49Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Very unprofessional. The eye exam was good and worth the trip. The retail side was horrible. I wanted prescription lenses in my sunglasses. I was told they might not fit my frames. I asked if i should leave my frames and was told no because they took my picture. I waited 2 days and no call back, i called 3 times and was given the run around from being told i needed to leave my frames, to they would call me back. 3 days later and im sitting in pearl vision wearing my new glasses. Wont waste my time nor gas with this location again.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Choice Miller"},"datePublished":"2017-11-12T19:23:30.854Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Adam Campbell"},"datePublished":"2016-12-04T18:30:05.776Z","reviewRating":{"@type":"Rating","ratingValue":"3","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}}]</script><script type="application/ld+json">[{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Mikael Fernandez"},"datePublished":"2025-03-15T01:41:50.048Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"BEWARE of cashier named Jessica did not ask me what color transitions I wanted she took it upon herself to choose for me and when I get home to look at my receipt she had also added insurance on my glasses without my permission. Last time I do business with LensCrafters this was very dishonest and left a bad taste for me.","comment":{"@type":"Comment","name":"","datePublished":"2025-03-15T21:49:59.221Z","text":"Thank you for your review. We are sorry to hear that your experience at LensCrafters did not meet your expectations. We strive to provide the best customer service in the industry. Please go to www.luxotticacustomercare.com/lenscrafters/careform so we can work to correct this issue for you."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Laura Roberts"},"datePublished":"2025-03-13T00:14:41.975Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Two women helped us today and they were both phenomenal and went above and beyond in helping my daughter pick out her first pair of glasses! One of the women was Sharesh but I didn’t catch the name of the other one. They made the experience fun for her and were both exceedingly kind and helpful.","comment":{"@type":"Comment","name":"","datePublished":"2025-03-21T18:41:07.854Z","text":"Thank you for your review! \nWe are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. \nWe hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Andrew Body"},"datePublished":"2025-03-08T15:26:51.248Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great experience all around. Sheyla was so kind, so accommodating, and very professional. It was a delight to interact with her. Definitely would recommend her and this Lenscrafters!","comment":{"@type":"Comment","name":"","datePublished":"2025-03-09T03:14:51.835Z","text":"Thank you for your review! \nWe are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. \nWe hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Shape Shifter"},"datePublished":"2025-02-23T20:22:15.939Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Had a great experience with Jared! Very professional and helped me find the best glasses.","comment":{"@type":"Comment","name":"","datePublished":"2025-03-04T20:41:56.576Z","text":"Thank you for your review! \nWe are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. \nWe hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ryan F."},"datePublished":"2025-02-21T15:53:28.827Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very friendly staff! They were very helpful and knowledgeable. Easy access from the parking garage.","comment":{"@type":"Comment","name":"","datePublished":"2025-03-05T21:48:02.76Z","text":"Thank you for your review! \nWe are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. \nWe hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Miguel Ruiz"},"datePublished":"2025-02-17T00:23:57.66Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great experience","comment":{"@type":"Comment","name":"","datePublished":"2025-02-18T01:12:09.719Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"j land"},"datePublished":"2025-02-15T18:35:42.768Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"What's the point of making an appointment if you have to sit and wait for more than an hour?","comment":{"@type":"Comment","name":"","datePublished":"2025-02-16T11:19:52.386Z","text":"Thank you for your review. We are sorry to hear that your experience at LensCrafters did not meet your expectations. We strive to provide the best customer service in the industry. Please go to www.luxotticacustomercare.com/lenscrafters/careform so we can work to correct this issue for you."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"donya toma"},"datePublished":"2025-01-23T14:29:00.735Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very thorough, did not wait long. Nice selection of frames. Very easy process and friendly, helpful employees. Sherese was exceptional at her job! It had been a long time since I had been to your facility. She knew her inventory and showed me all of the glasses that had the characteristics I was looking for. After my appointment, she had already put together several different options for me, based off of my previous selection (years ago) and then explained the new features that are available. It saved so much time and frustration. She was so kind and wonderful!","comment":{"@type":"Comment","name":"","datePublished":"2025-01-24T02:48:38.792Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kenzie Emond"},"datePublished":"2025-01-15T20:28:13.06Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Came in from out of town when my glasses fell apart on me. LensCrafters went above and beyond to make sure I was taken care of, fixing and even cleaning my glasses.","comment":{"@type":"Comment","name":"","datePublished":"2025-01-16T05:14:34.581Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"juiceskatesloose"},"datePublished":"2025-01-11T22:36:20.855Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Friendly and helpful staff. Had the pair of glasses I wanted with all the particular features I needed.","comment":{"@type":"Comment","name":"","datePublished":"2025-01-12T07:43:13.665Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jacob Pryor"},"datePublished":"2024-12-23T14:47:40.45Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-12-24T02:25:23.756Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jocelyn Pena"},"datePublished":"2024-12-19T19:33:33.485Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Sherese great! She help out so much","comment":{"@type":"Comment","name":"","datePublished":"2024-12-20T04:15:11.456Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Nelsa Rosa"},"datePublished":"2024-12-09T14:53:00.699Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Dr. Christman was very patient and thorough. He works well with children. It was one of the best experiences we have had for an eye exam. Highly recommend.","comment":{"@type":"Comment","name":"","datePublished":"2024-12-10T14:24:18.639Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"John A"},"datePublished":"2024-11-24T02:11:19.212Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-12-03T20:41:19.778Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Julianna Milioto"},"datePublished":"2024-11-23T20:23:26.3Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"10/10 experience helped me with my glasses no questions asked! Chaela helped me!’","comment":{"@type":"Comment","name":"","datePublished":"2024-11-27T21:31:21.807Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Julie Teeters"},"datePublished":"2024-11-05T15:53:05.305Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Marco was awesome’","comment":{"@type":"Comment","name":"","datePublished":"2024-11-05T21:55:34.563Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"jose calzada vazquez"},"datePublished":"2024-11-01T17:02:09.52Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The best LensCrafters store that I ever been.","comment":{"@type":"Comment","name":"","datePublished":"2024-11-04T20:58:38.54Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Garrett Parker"},"datePublished":"2024-10-24T22:13:28.962Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Dr. Christman was very professional and very helpful, everyone there was. Had all my questions answered and then some. Thank you guys","comment":{"@type":"Comment","name":"","datePublished":"2024-11-01T17:24:06.52Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Allowing Your Success"},"datePublished":"2024-10-22T18:29:24.28Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Dr. Christman always has a way of putting me at ease - he is thorough, yet kind, and gentle... He has been my #1 choice for over a decade and is a living reminder that excellence and caring/soothing care can still go hand-in-hand. Always a great experience!\n\nAlso, Sherese @Lenscrafters is an absolute pleasure & joy to work with! And for there is a way of saving$, she will find it!\n\n5-stars all-around!!","comment":{"@type":"Comment","name":"","datePublished":"2024-10-30T19:55:24.661Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Eliana Lopez"},"datePublished":"2024-10-06T20:40:54.915Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"awesome job sheyla! fast service","comment":{"@type":"Comment","name":"","datePublished":"2024-10-14T20:51:27.915Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kathy Piercey"},"datePublished":"2024-09-19T15:54:12.575Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"We were at Tampa Airport parking and one lens fell out of my prescription glasses and a small screw that held the lens in was missing. Immediately looked for a nearby store that might fix the problem. LensCrafters was nearby. I called and they said they would try to fix them. We arrived at the store 15 minutes later and Sheyla resolved the issue, replaced the screw and gave the glasses a tune-up in short order (10 minutes). Fantastic staff, and great work by Sheyla.\n\nThank you to the Team at LensCrafters.","comment":{"@type":"Comment","name":"","datePublished":"2024-09-24T19:30:48.399Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"I. Hdez."},"datePublished":"2024-09-01T00:00:42.842Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Nice experience. Unusual for these days. I came at almost closing times and Sheyla and other agents were very nice and efficient.","comment":{"@type":"Comment","name":"","datePublished":"2024-09-13T13:46:23.318Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Qadir Cader"},"datePublished":"2024-08-26T17:50:50.747Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Came in for a small repair for my sunglasses and Marcos took me right away and had the issue fixed within 5 mins and didn’t even charge me. They will definitely be having my business going forward.","comment":{"@type":"Comment","name":"","datePublished":"2024-08-27T02:35:14.548Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Sandra Bacallao"},"datePublished":"2024-08-25T12:25:11.682Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-08-26T01:24:39.044Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Young Simba Zeki"},"datePublished":"2024-08-08T16:11:45.641Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Amazing Service Simply The Best!!!!","comment":{"@type":"Comment","name":"","datePublished":"2024-08-09T02:24:52.192Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Darryl Williams"},"datePublished":"2024-07-27T15:54:51.969Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"AMAZING! Michelle was INCREDIBLE!!!","comment":{"@type":"Comment","name":"","datePublished":"2024-07-28T02:37:31.259Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Nyar"},"datePublished":"2024-07-14T17:52:21.29Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Sheyla was a great help.\nI got some rayban glasses","comment":{"@type":"Comment","name":"","datePublished":"2024-07-15T03:09:52.104Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"katrina gaines"},"datePublished":"2024-06-22T21:57:26.784Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"AMAZING!!!!\nMichelle and Sherese reallly made our day after going to EVERY store in mall they made our day by fixing a small eye glass pad on both of our glasses, although only ONE pad was needing replacement they made sure we left with both of them new and fresh. you are lucky to have them!!","comment":{"@type":"Comment","name":"","datePublished":"2024-06-23T07:33:41.294Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Gertrude Smith"},"datePublished":"2024-06-17T17:41:17.044Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-06-18T01:27:00.031Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ni Bu"},"datePublished":"2024-06-12T20:04:09.992Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Fast service with a smile. Highly recommend","comment":{"@type":"Comment","name":"","datePublished":"2024-06-13T04:06:16.511Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Rehana Hakeem Khatri"},"datePublished":"2024-05-15T18:17:13.727Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Wasted 45 min of my time here because they told me they were in network. They were not and when I said oh you told me you were in network I was told they were in network for my out of networks benefits. What?","comment":{"@type":"Comment","name":"","datePublished":"2024-05-16T03:32:30.438Z","text":"Thank you for your review. We are sorry to hear that your experience at LensCrafters did not meet your expectations. We strive to provide the best customer service in the industry. Please go to http://ms.spr.ly/6269YkKTN so we can work to correct this issue for you."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jocelyn Suarez"},"datePublished":"2024-05-07T14:46:17.922Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The doctor was very informative and took the time to answer my questions. Front staff was very helpful. Buying glasses was a quick and painless process. Thank you all for a great experience","comment":{"@type":"Comment","name":"","datePublished":"2024-05-08T01:28:57.728Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Andrew Menz"},"datePublished":"2024-05-02T02:13:01.395Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Unfortunately I cannot give 100 stars, so 5 will have to suffice! Michelle at this store SAVED THE DAY for me. My husband and I had a rather wild time in Ybor City (IYKYK), and my glasses did not fair very well by the end of the night. Pretty sure they were garbage at that point, I wasn’t hopeful that they would be able to fix them. Michelle took them in back and within 10 minutes she had made them look basically brand new! I was practically in tears because I was on vacation and the thought of losing my only pair of glasses was terrifying!\n\nSo a HUGE shout out to Michelle! She was so nice and so helpful, and again, absolutely made my day.","comment":{"@type":"Comment","name":"","datePublished":"2024-05-03T19:32:20.613Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kyle Welch"},"datePublished":"2024-04-14T20:40:12.812Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Amazing service!","comment":{"@type":"Comment","name":"","datePublished":"2024-04-15T05:24:08.118Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Lillian Baerga"},"datePublished":"2024-04-09T13:16:48.497Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Absolutely great and helpful staff 10-10 would recommend!","comment":{"@type":"Comment","name":"","datePublished":"2024-04-10T01:13:49.474Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Donnie Thrift"},"datePublished":"2024-04-05T22:13:05.712Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Excellent service and selection very fair prices would recommend to anyone","comment":{"@type":"Comment","name":"","datePublished":"2024-04-06T05:58:14.464Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Don Delano"},"datePublished":"2024-04-01T17:37:12.866Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I nave a larger head than average. The first pair of glasses didn’t work for me, too tight on the nose bridge. Exchanging for a different frame was easily accomplished without the usual drama at some stores if a return is necessary.","comment":{"@type":"Comment","name":"","datePublished":"2024-04-02T05:52:24.803Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Mike Lopez"},"datePublished":"2024-03-29T20:39:44.321Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Friendly and professional great service.","comment":{"@type":"Comment","name":"","datePublished":"2024-03-30T07:38:03.158Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Corey Kitchens"},"datePublished":"2024-03-24T19:10:39.068Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Michelle was awesome. Had my sunglasses repaired in less than 5 minutes","comment":{"@type":"Comment","name":"","datePublished":"2024-03-25T04:40:20.682Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Mark Langley"},"datePublished":"2024-03-23T08:20:23.511Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Fantastic staff very knowledgeable","comment":{"@type":"Comment","name":"","datePublished":"2024-03-24T01:09:27.881Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Cameron Kharazi"},"datePublished":"2024-03-15T21:27:19.737Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Teresa was great","comment":{"@type":"Comment","name":"","datePublished":"2024-03-16T03:38:51.012Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jesse J."},"datePublished":"2024-03-10T17:48:24.068Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Fixed my bent frames free of charge!","comment":{"@type":"Comment","name":"","datePublished":"2024-03-11T05:57:12.616Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Lillian Wiggins"},"datePublished":"2024-03-09T21:22:48.31Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Michelle was amazing! Great and speedy service.","comment":{"@type":"Comment","name":"","datePublished":"2024-03-10T06:51:06.292Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Yolanda Neil"},"datePublished":"2024-03-08T16:23:18.608Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The staff and Doctor at Lenscrafters were amazing! Everyone was extremely pleasant and took the time to understand my needs and concerns. I would recommend the WestShore location!","comment":{"@type":"Comment","name":"","datePublished":"2024-03-09T02:44:04.215Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"David Gubernick"},"datePublished":"2024-02-17T17:26:43.947Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"From out of town and screw came out of my glasses.The staff was friendly and fixed my problem immediately!Highly recommend Lens Crafters!","comment":{"@type":"Comment","name":"","datePublished":"2024-02-18T10:56:49.224Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ken Hart"},"datePublished":"2024-02-12T19:54:21.218Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Westshore Mall LensCrafter store staff are always helpful and efficient. Pleasant people who use resources to help keep costs down.","comment":{"@type":"Comment","name":"","datePublished":"2024-02-13T04:56:18.761Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Barnabe Callahan"},"datePublished":"2024-02-05T20:44:19.957Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"They replaced the pads on my glasses. No charge. Very polite as well","comment":{"@type":"Comment","name":"","datePublished":"2024-02-06T04:38:01.374Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Joyce Amos"},"datePublished":"2024-01-27T16:00:20.915Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Excellent customer service by Michele! She was very knowledgeable, professional and pleasant to work with!","comment":{"@type":"Comment","name":"","datePublished":"2024-01-28T10:54:27.678Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Howdrena Robinson"},"datePublished":"2024-01-25T12:12:45.522Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Everyone was so pleasant and nice. Sherese (090879) was phenomenal. She explained all product thoroughly. She explained all deals. She took her time and was very pleasant. She made it comfortable for me to understand everything. I'll give her 100 stars⭐️","comment":{"@type":"Comment","name":"","datePublished":"2024-01-26T07:52:07.819Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Laura Leyva"},"datePublished":"2024-01-12T16:30:38.012Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ellie"},"datePublished":"2024-01-01T19:18:02.109Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Thanks to Sharese for a fantastic experience. She took so much time perfecting the glasses my husband and I picked out, making sure everything was lined up perfectly. She patiently explained the benefits of certain upgrades based on our needs and the Dr's recommendations, but there was no uncomfortable hard sell or pushing about the things we didn't want.\n\nI never have particularly high expectations for LensCrafters, but I enjoyed this experience and I'm really glad we tried this branch instead of heading back to International Mall.","comment":{"@type":"Comment","name":"","datePublished":"2024-01-02T04:32:44.124Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"adriana barna"},"datePublished":"2023-12-14T18:07:41.156Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Excellent service! I recommend","comment":{"@type":"Comment","name":"","datePublished":"2023-12-15T06:57:40.025Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Cecilia Moffatt"},"datePublished":"2023-12-14T16:44:56.938Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"One of the best Lenscafters. Sheree is amazing and makes shopping for glasses a pleasant experience.","comment":{"@type":"Comment","name":"","datePublished":"2023-12-15T08:10:47.472Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Whitten Dominguez"},"datePublished":"2023-11-29T16:23:20.67Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Isaac and Shayla were awesome! I brought in broken glasses that they fixed within minutes! And their customer service was awesome! They are so friendly and welcoming!","comment":{"@type":"Comment","name":"","datePublished":"2023-11-30T06:20:09.582Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Dizzle Dee"},"datePublished":"2023-11-21T22:38:46.315Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Fantastic team of professionals! Dr. and the front office staff were helpful and very professional. Accommodated all requests, explained each activity, and had such wonderful attitudes. Very enjoyable visit!","comment":{"@type":"Comment","name":"","datePublished":"2023-11-22T19:18:42.912Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"jody jenkins"},"datePublished":"2023-11-13T20:21:10.192Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Michelle at Lens Crafters was awesome, I came in with a problem and she fixed it! MICHELLE Rocks and this is a true ecample of good customer service.","comment":{"@type":"Comment","name":"","datePublished":"2023-11-14T03:53:33.149Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"M cam"},"datePublished":"2023-10-30T20:56:39.7Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great service and quick help to find what I needed. Would come back!","comment":{"@type":"Comment","name":"","datePublished":"2023-10-31T02:04:30.989Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Walker Rice"},"datePublished":"2023-10-19T16:16:28.642Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Michelle went above and beyond to help make sure that my experience was nothing but stellar.\n\nHighly recommend!","comment":{"@type":"Comment","name":"","datePublished":"2023-10-20T05:24:06.998Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Hasan Ahmed"},"datePublished":"2023-10-16T13:52:18.145Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Excellent service, Dr. Hartsfield took her time to give me a thorough exam and said my vision actually improved some. Other places usually rush through the exam. It was a great experience and very professional from the moment I walked in. Thank you team!","comment":{"@type":"Comment","name":"","datePublished":"2023-10-17T14:17:13.459Z","text":"*Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"tricia clifford"},"datePublished":"2023-10-09T17:19:00.693Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Needed my glasses repaired choose this place as I was in the plaza, great place, great service, pleasant I love that. Also there styles of glasses were stylish I loved them all. I will definitely be back thanks for repair.","comment":{"@type":"Comment","name":"","datePublished":"2023-10-10T04:35:12.703Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Janice Hinkle"},"datePublished":"2023-10-06T21:19:18.433Z","reviewRating":{"@type":"Rating","ratingValue":"4","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ty"},"datePublished":"2023-09-22T17:09:38.525Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"We want to thank Michelle for taking care of us during our visit to Tampa Westshore. We are from Hartford, Connecticut visiting family. Michelle was very helpful and concerned about our needs. Thank you again! Michelle","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"John Abadir"},"datePublished":"2023-08-15T08:27:49.47Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Pham was very nice and professional, she helped me getting the best deals and explained everything and used my benefits for my vision insurance.\nI recommend this place to everyone, no pressure to get expensive products but they try to save you money.\nThank you everyone.","comment":{"@type":"Comment","name":"","datePublished":"2023-08-17T14:51:43Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Eymy F. Campos Alcántara"},"datePublished":"2023-08-12T21:23:15.325Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Michelle was so helpful and kind! Thank you so much! 🌺","comment":{"@type":"Comment","name":"","datePublished":"2023-08-14T18:49:29Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Javier Hernandez"},"datePublished":"2023-08-08T12:02:16.248Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I took my glasses to Westshore mall store cause I sat on it, and within 2 steps into the store Michele was already greeting and very helpful. She did it quickly and easy. Very thankful for her help 🙏🏼","comment":{"@type":"Comment","name":"","datePublished":"2023-08-08T19:48:54Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! \n\n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Debora Varela"},"datePublished":"2023-07-30T19:19:54.431Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"My glasses were all wonky because I sat on them. Went in to the LensCrafters at Westshore mall and they fixed them free of charge. The guy helping me was super nice. Quick and easy service. 100% recommended.","comment":{"@type":"Comment","name":"","datePublished":"2023-08-01T02:01:54.515Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Hung Phu"},"datePublished":"2023-07-17T22:15:14.806Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Best experience to have my glass repaired. It was quick and painless. The best part was NO charge!! 👌👌","comment":{"@type":"Comment","name":"","datePublished":"2023-07-17T22:54:35.078Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! \n\n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"paul stronza"},"datePublished":"2023-06-28T00:02:11.838Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great experience today, very helpful and I left feeling like I spent my money well and she actually cared. She also set my expectations to reality. Very happy.","comment":{"@type":"Comment","name":"","datePublished":"2023-06-29T02:38:26.557Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Manny Santiago"},"datePublished":"2023-06-23T19:09:58.435Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"They are always very helpful!","comment":{"@type":"Comment","name":"","datePublished":"2023-06-24T00:03:43.653Z","text":"Thank you for your feedback! We are happy to hear about your positive experience and look forward to serving you! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Paola Sacasa"},"datePublished":"2023-06-21T16:41:03.575Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Lifesaver, I stepped on my Ray Ban's on my way out of the house to the airport and the lovely lady at the store was able to attach a leg from an old pair. Thank you.","comment":{"@type":"Comment","name":"","datePublished":"2023-06-22T01:45:33.893Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"David Watkins"},"datePublished":"2023-06-19T20:26:45.042Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2023-06-23T16:25:02.964Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jonny Friedman"},"datePublished":"2023-06-18T00:13:26.327Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Terrible experience. Front desk person said they would take my insurance, ended up paying $150 for just a simple eye exam. All I was looking to do was get another eye exam to obtain contacts. They gave me sample contacts that hurt my eye and don’t seem to be the correct prescription. Why wouldn’t they allow me to use the same contacts I’ve been using for the last 5 years. They also gave me my prescription and the form says “Not approved for contact lenses”, that is all I wanted out of this. Assuming this is just luxottica trying to take advantage of patients. Does anyone know how to best report this establishment? I think it’s about time for a class action against this Uber corrupt establishment, enough is enough.","comment":{"@type":"Comment","name":"","datePublished":"2023-06-19T21:20:11.362Z","text":"Hi there, thank you for your review. We are sorry to hear about your experience. Please go to http://ms.spr.ly/6268go2bj to follow up so we can work to correct this issue. "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Cameron Johansson"},"datePublished":"2023-06-16T17:06:31.242Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Can’t remember his name but the gentleman with the long hair took care of all my needs and was great to work with","comment":{"@type":"Comment","name":"","datePublished":"2023-07-13T16:01:54.813Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Nathan Dignan"},"datePublished":"2023-06-11T21:59:48.051Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Had an absolutely amazing experience! Staff was great and went above and beyond to help! I went in to see if they could repair my bent frames and they fixed them up perfectly free of charge!","comment":{"@type":"Comment","name":"","datePublished":"2023-06-12T20:46:24.858Z","text":"Thank you for your feedback! We are happy to hear about your positive experience and look forward to serving you! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Holden O'Boyle"},"datePublished":"2023-06-10T14:10:37.668Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Michelle and Josh were absolutely the best. They fixed my glasses free of charge with excellent customer service and were very efficient when we were in a pinch while out of town. Highly recommend!","comment":{"@type":"Comment","name":"","datePublished":"2023-06-21T00:57:25.444Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Susan Levine"},"datePublished":"2023-06-09T17:08:28.154Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Josh was fantastic…fixed my issues on the spot!","comment":{"@type":"Comment","name":"","datePublished":"2023-06-15T20:56:46.631Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"charlie king"},"datePublished":"2023-06-05T22:10:08.991Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Michelle was the best ever. We came in and instantly she was ready and eager to help. My friend and I have been searching high and low to get our vintage designer sunglasses fixed and she did it flawlessly and made them look new in front of us. She simply slayed.","comment":{"@type":"Comment","name":"","datePublished":"2023-06-06T00:00:11.898Z","text":"Thank you for your feedback! We are happy to hear about your positive experience and look forward to serving you! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"melissa thomas"},"datePublished":"2023-06-01T15:14:21.19Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Michele at Westshore LensCrafters was amazing!! Helpful and knowledgeable","comment":{"@type":"Comment","name":"","datePublished":"2023-06-14T16:53:07.963Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"John Hornbeck"},"datePublished":"2023-05-27T18:07:35.225Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Shout-out to Kevin for fixing my glasses","comment":{"@type":"Comment","name":"","datePublished":"2023-06-01T21:04:39.806Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Michelle Ferrera"},"datePublished":"2023-05-22T21:46:20.193Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2023-06-06T20:25:06.725Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Fred Schrils"},"datePublished":"2023-05-21T16:54:51.761Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Went in to see if I could get a really nice pair of sunglasses to fit my face better and, especially, not slide down my nose when I sweat. Josh took care of me, re shaped the arms, and made them fit perfect. Then, he didn’t charge me. Great service and very much appreciated.","comment":{"@type":"Comment","name":"","datePublished":"2023-06-06T16:28:10.003Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"crab"},"datePublished":"2023-05-19T19:59:19.468Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Josh is nice","comment":{"@type":"Comment","name":"","datePublished":"2023-06-07T16:38:04.527Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Enoc Morffy"},"datePublished":"2023-05-11T22:30:54.239Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2023-06-08T16:38:43.31Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Joan Lange"},"datePublished":"2023-04-29T19:32:42.34Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2023-06-10T02:11:29.225Z","text":"Thank you for your review! We look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Amy Slagoski"},"datePublished":"2023-04-28T17:46:46.732Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Henry was amazing! Very polite and skilled. He mended my glasses and was a pleasure to work with!","comment":{"@type":"Comment","name":"","datePublished":"2023-06-08T22:49:09.774Z","text":"Thank you for your feedback! We are happy to hear about your positive experience and look forward to serving you! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Austin Stinner"},"datePublished":"2023-04-17T20:26:15.617Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Henry was extremely helpful. Only negative is he was a Red Sox fan.","comment":{"@type":"Comment","name":"","datePublished":"2023-04-17T20:38:01.973Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Laura Leyva"},"datePublished":"2023-04-10T15:06:31.884Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very professional and friendly service","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Hector Bernier"},"datePublished":"2023-04-04T16:27:18.608Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Randy was a great manager. He took his time to help repair my Girlfriend’s brand new Chanel glasses. Highly recommend anybody to come here for repairs 👍🏾.","comment":{"@type":"Comment","name":"","datePublished":"2023-04-04T16:45:51.213Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Dale"},"datePublished":"2023-03-27T17:53:05.695Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"After my eye exam the store clerk showed me one pair of glasses that cost about $900 with a progressive and transitional lens. She then lost interest when I said I wouldn’t pay that much","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Sue Campano"},"datePublished":"2023-03-25T21:16:48.45Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Henry quickly repaired my glasses. Thank you!!!","comment":{"@type":"Comment","name":"","datePublished":"2023-03-31T20:31:18.898Z","text":"Hi! Thank you so much for your review. We are excited to hear Henry was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!\n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"MrsNikoleMD"},"datePublished":"2023-03-25T19:57:10.898Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"1st visit to this location. Very friendly and helpful staff.","comment":{"@type":"Comment","name":"","datePublished":"2023-03-31T19:00:00.813Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Dayane Borges Resende"},"datePublished":"2023-03-24T15:53:24.362Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Patricia Shocklee"},"datePublished":"2023-03-20T20:23:48.053Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I am very pleased with you employee Henry, he adjusted my glasses and cleaned them. He was very curtious and kind. When I go home to StLouis I will up lens crafters.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Rafael Irizarry"},"datePublished":"2023-03-19T21:17:55.488Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Dr. Armitage is a true professional! So was his assistant. Randy who sold me my frames was excellent as well!!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jeff Blackburn"},"datePublished":"2023-03-17T19:33:34.86Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Randy was very friendly and helpful. I would definitely recommend this LensCrafters.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Joel Goodwill"},"datePublished":"2023-03-10T17:31:10.12Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Westshore Mall LensCrafters is the best. I have been going to them for years. They are always friendly and acknowledge you as you walk in. Great atmosphere.","comment":{"@type":"Comment","name":"","datePublished":"2023-03-16T14:45:09.908Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Michael Griffin"},"datePublished":"2023-03-08T21:01:47.374Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Thanks, Randy for adjusting my glasses (which were misshapen during travel). Fast, friendly, and expertly done.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Hannah Noel"},"datePublished":"2023-03-08T20:34:41.975Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Henry is awesome! He gave great service, very polite and fixed/cleaned my glasses right away - like a brand new pair !","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Aaron Boone"},"datePublished":"2023-03-06T23:39:24.356Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great experience! Henry was very knowledgeable and helpful!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"JB D"},"datePublished":"2023-03-06T20:57:45.155Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Immediately greeted by RANDY; exceptionally assisted by HENRY.\nWEST SHORE Plaza is my FAVORITE LensCrafters. Thanks for EVERYTHING.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"emet anceaume"},"datePublished":"2023-03-04T00:59:45.095Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Henry was very helpful and patient!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Wesner Felix"},"datePublished":"2023-03-03T22:04:10.256Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Henry helped was awesome you need an employee like that @ the store.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"w mb"},"datePublished":"2023-03-01T18:47:54.176Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Henry was awesome!!!!","comment":{"@type":"Comment","name":"","datePublished":"2023-03-07T16:02:48.784Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"M Sutt"},"datePublished":"2023-02-25T16:50:37.028Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Henry was very professional and courteous. Thank you for your help with the purchase..","comment":{"@type":"Comment","name":"","datePublished":"2023-02-27T14:25:51.822Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Willie"},"datePublished":"2023-02-25T15:47:02.925Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Henry and Andy were great","comment":{"@type":"Comment","name":"","datePublished":"2023-03-02T20:22:09.736Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Steve B"},"datePublished":"2023-02-20T00:35:49.174Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I purchased glasses last year from the Westshore Plaza location. A screw came out of the frame. I took it in, they fixed it on the spot with no charge. Great people at this location","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Lishia harris"},"datePublished":"2023-02-19T06:35:31.878Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"I had the worst outcome I’ve ever had at an optometrist store here… I walk in with insurance….told it’s ok to rid my contacts I had in…. To latter leave with absolutely nothing but the same old script I came in with. 240.00 for contacts and eyeglasses I’ve never paid this no where…. They double charge for contacts…. And I’m told I can get a cheaper contact if I down grade my left eye….then the young assist was very nice in the beginning and turned aggravated because I didn’t wanna pay their price…. 1st time and last time…. Lost out on president day special….FYI…..left out with blurry eyes with not even a trial offered….I mean they didn’t want to provide no resolution without paying for things insurance covers at 100 percent… appears to be money gouging","comment":{"@type":"Comment","name":"","datePublished":"2023-02-21T15:43:14.314Z","text":"Thank you for your review. We are sorry to hear your experience at LensCrafters did not meet your expectations. We strive to meet all of our customer needs. Please go to https://www.luxotticacustomercare.com/lenscrafters to follow up so we can redirect your concern to the appropriate person. "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kevin Fealy"},"datePublished":"2023-02-07T16:28:56.359Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Randy was amazing!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Justin Randolph"},"datePublished":"2023-02-07T13:01:42.172Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"I hate writing bad reviews I really do. I had high hopes. Didn’t have a new prescription for 2-3 years. Walked in saw the doctor for a new script. Felt like it was rushed. Bad doctor experience.\n\nNow let’s talk about LensCrafters… picked my glasses out. Perfect great selection here and even offers Lindberg.\n\nThe awful though. I had transitions and HD lens etc. had to wait a month to get them no biggy right. Then I was informed they couldn’t ship them to my house. I was visiting family from college. Forced me to drive to Gainesville.\n\nA week after I got my glasses I noticed that when I look to my right the screen or what I’m reading becomes blurry.\n\nI have proof that I contacted customer service within the 30 day window and had a voicemail saved on my phone showing that it was within 30 days.\n\nLensCrafters corporate did nothing. They waited until I stopped bothering them. I asked if I could do something local to my area. Or if they could resend the lenses and I could pop them in. Nope, nothing. There was no follow through with LensCrafters corporate or this store.\n\nThis had to be one of my worst experiences getting glasses. Please go somewhere else for your own sake","comment":{"@type":"Comment","name":"","datePublished":"2023-02-07T14:33:39.335Z","text":"Hi there, thank you for your review. We are sorry to hear about your experience. Please go to https://www.luxotticacustomercare.com/lenscrafters to follow up so we can work to correct this issue."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Rama K"},"datePublished":"2023-01-17T23:33:39.746Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Nice work! Fixing glasses","comment":{"@type":"Comment","name":"","datePublished":"2023-01-23T19:53:37.104Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!\n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Tyler Cook"},"datePublished":"2023-01-14T21:19:05.711Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Was able to come right in with an issue regarding my loose lenses. Sharese took care of me and she was the best! Extremely friendly staff!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Danielle Cox"},"datePublished":"2023-01-05T23:50:13.951Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Customer service is great, Always so helpful when I come in!","comment":{"@type":"Comment","name":"","datePublished":"2023-01-11T16:32:30.136Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"M S"},"datePublished":"2023-01-02T23:46:14.802Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Sheresa, was awesome, we stopped in to get some nose rest pieces and she fixed them for us☺️","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Tyron Hensel"},"datePublished":"2022-12-30T17:33:26.065Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Friendly and helpful staff! In and out of the store in 5min!","comment":{"@type":"Comment","name":"","datePublished":"2023-01-05T16:35:24.977Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Nikita Trehan"},"datePublished":"2022-12-29T21:17:19.286Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"If you ever want any help to decide on glasses or to fix your glasses, Randy is the best person to go for at LensCrafters.","comment":{"@type":"Comment","name":"","datePublished":"2022-12-29T21:32:23.433Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Iris Reyes"},"datePublished":"2022-12-29T18:58:02.795Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Excellent service! Highly recommend. Friendliest and easiest visit ever. Thank you so much!","comment":{"@type":"Comment","name":"","datePublished":"2023-01-04T18:51:21.255Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"SHEIKH SALEEM"},"datePublished":"2022-12-29T16:14:18.503Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Thank you Randy for your excellent customer service!","comment":{"@type":"Comment","name":"","datePublished":"2023-01-04T15:37:47.75Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Hunter Patton"},"datePublished":"2022-12-18T19:03:22.989Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Quick, easy lens replacement- thank you’","comment":{"@type":"Comment","name":"","datePublished":"2022-12-23T15:36:07.908Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"thad paschall"},"datePublished":"2022-12-15T16:20:25.282Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I recently visited the Lens Crafters store in the Westshore mall in Tampa, Florida, and I was blown away by the level of service I received from Janet. She was incredibly helpful, knowledgeable, and patient as she helped me find the perfect pair of eyeglasses. She took the time to answer all my questions, explain the options, and ensure I was delighted with my purchase. I am highly impressed with her professionalism and dedication to providing excellent customer service. I highly recommend visiting this store and asking for Janet if you need assistance. She truly made my experience at Lens Crafters a five-star one.","comment":{"@type":"Comment","name":"","datePublished":"2022-12-20T17:00:31.721Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!\n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Delilah Flores"},"datePublished":"2022-12-10T18:36:37.376Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-12-15T20:34:00.633Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!\n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Nicole Garces"},"datePublished":"2022-12-05T23:53:55.169Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great experience they fix my glasses ♥️🌟ASAP","comment":{"@type":"Comment","name":"","datePublished":"2022-12-08T20:13:31.928Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Meade Gooding"},"datePublished":"2022-12-03T19:42:24.86Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Laura L was amazing as well as the Andrea and the doctor. Always recommend and will return.","comment":{"@type":"Comment","name":"","datePublished":"2022-12-06T16:16:51.644Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Laura Rigal"},"datePublished":"2022-12-03T19:41:57.762Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Super friendly and knowledgeable","comment":{"@type":"Comment","name":"","datePublished":"2022-12-06T16:14:27.468Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Bart Bonbrest"},"datePublished":"2022-12-03T17:36:04.145Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Excellent from start to finish. Jannett was professional and knowledgeable. She was extremely helpful and courteous, I highly recommend this LendCrafters.","comment":{"@type":"Comment","name":"","datePublished":"2022-12-05T22:05:55.361Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Héberto Ponce"},"datePublished":"2022-11-25T21:45:47.836Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Excellent and fast service. Recieved a minor repair for free!","comment":{"@type":"Comment","name":"","datePublished":"2022-11-29T15:18:27.711Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!\n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"J Ry Vill"},"datePublished":"2022-11-13T19:45:20.557Z","reviewRating":{"@type":"Rating","ratingValue":"2","bestRating":"5"},"reviewBody":"I brought this eyeglass frame from Capri,Italy to have a prescription lens with transition fitted on it. And they told me that it will take 1 month for the transition lens to be done and that’s fine with me. 1 month had passed and my glasses were still not ready, but I did not mind it because I was not in a hurry.Then it took them 6 weeks to finish my glasses and I finally received a text to pick up my glasses; to my surprise the eyeglass was not even transitioning when I was outside. I did not had time to go back because I will be flying to Milan,Italy that afternoon,I just called them and they told me to bring the eyeglass back when I arrived back in the USA. When I brought it back an associate attended me her name was “Isha” if I heared her name right. She was nice to me at first,but as our conversation goes deeper about my glasses she was trying to imposed that I was lying and brought a different glasses.(for goodness sake!I would not waste my dignity for doing that!) I remained calm until another associate helped her and they used a magnifying lens to inspect the serial number of the eyeglass if it matches with their record and so it did and that’s after almost 45 minutes. My point is have your associate have a proper customer service training because what she did to me by really pushing that I was lying and brought a different eyeglass was very rude! I will not earn anything if I do that. I am a first time customer of LensCrafter Tampa,Florida and that will be my last!","comment":{"@type":"Comment","name":"","datePublished":"2022-11-14T16:29:48.169Z","text":"Thank you for your review. We are sorry to hear your experience at LensCrafters did not meet your expectations. We strive to meet all of our customer needs. Please go to https://www.luxotticacustomercare.com/lenscrafters to follow up so we can redirect your concern to the appropriate person. "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Dawn Ray"},"datePublished":"2022-11-07T20:06:14.792Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I absolutely love LensCrafters. The staff is amazing.❤️","comment":{"@type":"Comment","name":"","datePublished":"2022-11-10T14:07:40.202Z","text":"Thank you for your review! We look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Nayla Nival"},"datePublished":"2022-10-22T20:24:36.488Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Amazing attention with the client and Ms. Sherese. Was patient you can tell she loves her job…","comment":{"@type":"Comment","name":"","datePublished":"2022-10-26T17:53:25.13Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Willie Lee"},"datePublished":"2022-10-02T13:27:32.93Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The staff members were friendly, professional and well informed of their purpose. I was in and out in minutes.","comment":{"@type":"Comment","name":"","datePublished":"2022-10-07T17:07:39.66Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jeanne Klusendorf"},"datePublished":"2022-09-25T14:03:10.357Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Excellent doctor (Dr. Christman) and service for the purchase of my glasses","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Christine"},"datePublished":"2022-09-22T20:56:03.046Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Andrea and Jannett were lifesavers. Helped me get contacts when I was in a time crunch. Lots of very cute designer frames in the store.","comment":{"@type":"Comment","name":"","datePublished":"2022-09-28T20:24:09.879Z","text":"Hi! Thank you so much for your review. We are excited to hear Andrea and Jannett were able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Sheldon Rose"},"datePublished":"2022-09-17T17:13:00.964Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-09-22T17:06:04.316Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Emily Fehring"},"datePublished":"2022-09-06T17:21:34.885Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"They replaced my scratched Costa lenses and made adjustments for free!! Awesome service. I really appreciate it!","comment":{"@type":"Comment","name":"","datePublished":"2022-09-07T19:52:52.293Z","text":"Hi! Thank you so much for your positive review. We are happy we could help with your vision needs and look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Angela Rosario"},"datePublished":"2022-09-03T16:57:03.598Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-09-08T20:54:11.737Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jamie Pomeroy"},"datePublished":"2022-08-27T21:17:59.915Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Experience was great from the dr office staff to the dr to the manager! Thanks","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"MR .JUAN ALVAREZ"},"datePublished":"2022-08-26T21:56:42.02Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Wonderful staff in English and in Spanish. Thank you for everything you guys do for us. 🇺🇲💯🕊🇺🇲🏥","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Emmy Reynolds"},"datePublished":"2022-08-26T13:01:58.092Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Mario was great! Always excellent service at Lenscrafters at Westshore Plaza. I always feel very well treated there and have been a customer there for over 18 years. They are honest, professional and will always try to find the least expensive option to fit your needs.","comment":{"@type":"Comment","name":"","datePublished":"2022-08-31T19:45:34.702Z","text":"Thank you for your review. Our associates are some of the best around and we are always happy to hear our customers feel the same!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Tahimi"},"datePublished":"2022-08-18T17:34:20.752Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-08-23T17:47:36.706Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Denise Countryman"},"datePublished":"2022-08-17T16:14:15.594Z","reviewRating":{"@type":"Rating","ratingValue":"3","bestRating":"5"},"reviewBody":"The prescription glasses did not come but sunglasses did, but I did not order them. So yes I was very disappointed when the glasses that I ordered were probably not ordered. So I have to wait until the real ones come in.","comment":{"@type":"Comment","name":"","datePublished":"2022-08-18T12:46:03.595Z","text":"Thank you for your review. We are sorry to hear your experience at LensCrafters did not meet your expectations. We strive to meet all of our customer needs. Please go to https://www.luxotticacustomercare.com/lenscrafters to follow up so we can redirect your concern to the appropriate person."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Cassii Bliss"},"datePublished":"2022-08-12T20:14:00.591Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I had two mishaps before being seen and they made sure to accommodate me as much as possible as well as amazing service when given both the eye exam and frame selection, the staff are all very informed, welcoming and easy to talk to, very nice people and couldn’t be more happy with my experience and glasses, thank you!!","comment":{"@type":"Comment","name":"","datePublished":"2022-08-17T18:35:06.124Z","text":"Thank you for your review. Our associates are some of the best around and we are always happy to hear our customers feel the same!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ivan Perez"},"datePublished":"2022-08-05T23:40:51.411Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"exelente equipo de trabajo. para todos ellos ,,,los felicito por su extraordinaria labor ...sigan adelante....","comment":{"@type":"Comment","name":"","datePublished":"2022-08-09T19:08:34.396Z","text":"Gracias por tu reseña. ¡Nuestros asociados son algunos de los mejores y siempre estamos felices de escuchar que nuestros clientes sienten lo mismo!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Chris Crosby"},"datePublished":"2022-07-24T17:25:50.845Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Went in for a new pair of glasses and was greeted with friendly faces and very knowledgeable staff. Left with two pairs! Definitely will be back for future purchases. 10/10 recommend.","comment":{"@type":"Comment","name":"","datePublished":"2022-07-25T19:23:46.438Z","text":"Hi! Thank you so much for your positive review. We are happy we could help with your vision needs and look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Raquel Ramirez"},"datePublished":"2022-07-24T13:46:11.667Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-07-25T20:51:24.511Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"stefanos august"},"datePublished":"2022-07-24T04:07:22.556Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-07-28T16:22:35.25Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Breanna McCartney"},"datePublished":"2022-07-23T15:19:24.118Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very clean facility. Staff was very professional and efficient. Jannett helped me from start to finish and had great customer service.","comment":{"@type":"Comment","name":"","datePublished":"2022-07-26T16:58:37.265Z","text":"Hi! Thank you so much for your review. We are excited to hear Jannett was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Evelyn Acosta"},"datePublished":"2022-07-22T17:25:34.963Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I had a great experience here. Very friendly staff. Glasses are really high quality.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Mark Haynes"},"datePublished":"2022-07-19T23:02:23.694Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Update\nThis is an update after your response. Are you kidding me? You didn't read my review. I said Ariel was awful and I have an overcharge on my credit card account that neither Ariel (Mgr) nor Assistant Manager can help me with. They are clueless and apparently you are too. You guys are a total mess. Maybe I will charge back all $800 of my purchase....then maybe you will pay attention to your customer, your errors and your awful store managment..\n\nInitial Review\n5-STARS for Laura! 0-STARS for the rest. I've been a customer of this LenCrafters for well over 20 years. There is truly a 5-STAR lady named Laura who works at this location, and she is nothing short of fabulous. She is so attentive, helpful, knowledgeable, respectful and very pleasant to be around. You leave feeling so well taken care of. You arrive hoping she is going to be there to help you. She has sold both my son and myself multiple pairs of glasses through the years. The rest of the store personnel is very disappointing and that includes the manager Ariel. I have an issue arising from a 6/24 visit and again today 7/19 visit (Laura was not working either day) when I was in to exchange and pickup glass. Ariel \"helped\" me on 6/24 and the Assistant Manager \"helped\" me on 7/19. I now have to try to deal with corporate to straighten out my receipt as I believe I was over charged by Ariel. I was told they are just the \"middlemen\" and it's just whatever the register comes up with. Are you kidding me? They can't determine if my receipt is correct or incorrect. They are going to email \"accounting\". What a disaster! I will never go to this store again unless Laura is working.","comment":{"@type":"Comment","name":"","datePublished":"2022-07-21T19:48:25.501Z","text":"Hi! Thank you so much for your review. We are excited to hear Ariel was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Maria Gordon"},"datePublished":"2022-07-15T16:43:53.725Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The whole staff was very pleasant and efficient and I was impressed by the use of the latest technology. Dr. Than was caring and thorough and Ariel found the perfect pair of glasses for me on the first try!","comment":{"@type":"Comment","name":"","datePublished":"2022-07-19T19:25:36.418Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Michele Hernandez"},"datePublished":"2022-07-08T16:44:12.763Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"My son had a last minute eye dr. appointment as his last pair of contacts were ripped and this location was the ONLY available with appointments . NONETHELESS ... I went in with him to West Shore Mall because I wasn't sure how long he would be. While waiting ... I asked if I could please use the rest room .... and she flat said the nearest one was at the food court . Which wasn't close for a person with no toes and handicap to walk .... I repeated myself politely if they had one in here. No ... my son is a paying customer ... and they have NO RESTROOM ???? Where do you use the bathroom ??? I think its very ignorant and unprofessional to NOT have restroom for your customers . Make them walk a good five minutes to nearest bathroom in the food court .... what if I had the kakas ???? Not impressed and certainly would NOT recommend coming .... did I mention ... the lady wasn't even polite .... maybe cause I have tattoos I scared her .... LOL.","comment":{"@type":"Comment","name":"","datePublished":"2022-07-11T12:44:21.688Z","text":"Thank you for your review. We are sorry to hear your experience at LensCrafters did not meet your expectations. We strive to meet all of our customer needs. Please go to https://www.luxotticacustomercare.com/lenscrafters to follow up so we can redirect your concern to the appropriate person."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Virgil Estwick"},"datePublished":"2022-06-26T19:47:07.477Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-06-27T19:26:26.827Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Maribel Lora"},"datePublished":"2022-06-26T03:55:55.885Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Scheduling my appointment was easy with Lens Crafters. Dr Vicky Than was helpful. Ariel was amazing salesperson very helpful, very professional and friendly. Definitely answered all my questions and concerns. Prices were reasonable.","comment":{"@type":"Comment","name":"","datePublished":"2022-06-28T14:32:04.259Z","text":"Hi! Thank you so much for your review. We are excited to hear that Dr. Than and Ariel were able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Michael Dickinson"},"datePublished":"2022-06-12T16:43:54.203Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Lens Crafters has the latest in technology. The exam was so easy. No dialting of my eyes wich was well worth the extra charge.","comment":{"@type":"Comment","name":"","datePublished":"2022-06-13T19:57:59.365Z","text":"Awesome to hear! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Luis"},"datePublished":"2022-06-06T11:47:39.697Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Excellent service. I walked in and they were patient and helpful in picking out my frames.","comment":{"@type":"Comment","name":"","datePublished":"2022-07-01T20:26:54.441Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Mike Stanchina"},"datePublished":"2022-06-05T20:52:19.321Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great service. Fixed nose pads on glasses in minutes with no charge. Highly recommend seeing Lens Crafters at the Westshore Mall. Jannette was great.","comment":{"@type":"Comment","name":"","datePublished":"2022-06-06T17:40:30.993Z","text":"Hi! Thank you so much for your review. We are excited to hear Jannette was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Chris Elmore"},"datePublished":"2022-06-04T18:01:23.919Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Extremely helpful folks. They assisted me with new stems being put on some Ray Bans and was no charge. Thanks!!","comment":{"@type":"Comment","name":"","datePublished":"2022-06-08T18:42:26.991Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Joveli Burgos"},"datePublished":"2022-06-02T19:08:25.284Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-06-07T17:35:28.187Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Leonardo Soto"},"datePublished":"2022-05-31T19:25:02.338Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-06-01T18:38:15.732Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Emily Letterle"},"datePublished":"2022-05-14T15:44:28.659Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Super kind and helpful!! I was able to leave my sunglasses with them while I walked around the mall and they bent the arm back in place for free!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Patrick Hughes"},"datePublished":"2022-05-11T20:16:14.771Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"It was a very good exam I haven't had one in a long time but everyone was friendly enough and it was very quick to get the exam done. I also liked that it was a bit informative, when I was looking at the pictures of my eye the doctor helped me to understand what I was looking at.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Juanita Collier"},"datePublished":"2022-04-21T17:32:43.55Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great experience all around.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ann Adams"},"datePublished":"2022-04-02T14:43:00.538Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-04-08T16:46:37.864Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Lynn Peate"},"datePublished":"2022-04-01T23:06:01.55Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"My only pair of glasses broke, and we rushed here because we thought they were open until 8. But they close at sevem, and we arrived right at 7:02. They fixed my glasses, anyway. So grateful! I will be ordering a back up pair from here!","comment":{"@type":"Comment","name":"","datePublished":"2022-04-07T20:06:01.646Z","text":"Thank you for your review. Our associates are some of the best around and we are always happy to hear our customers feel the same!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Beth DeBevoise"},"datePublished":"2022-03-06T03:35:32.047Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Best experience I've ever had buying glasses. I have a unique and difficult prescription, and Mario was able to sit me down, talk with me about my unique needs, and suggest the frames that would be best for my particular prescription. He didn't push the most expensive frames; he simply suggested those which would work best for the location of my pupils with my strong prescription in consideration. He also allowed me time to take photos and send to my \"support team\" at home without feeling rushed. In the end, the pair I bought was the first one he suggested! Thanks, LensCrafters and Mario!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Geidy Horta"},"datePublished":"2022-03-06T01:07:03.728Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"ramiro mendoza"},"datePublished":"2022-03-04T21:17:01.389Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The salesperson Katherine was excellent","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"ANA GARDUNO"},"datePublished":"2022-01-24T00:09:19.842Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-01-24T16:43:27.315Z","text":"Great to hear! We appreciate your review and hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Victoria Nelson"},"datePublished":"2022-01-23T23:06:38.028Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Always receive great service, I will always shop here for m eyeglass needs.","comment":{"@type":"Comment","name":"","datePublished":"2022-01-24T17:31:18.602Z","text":"Hi! Thank you so much for your positive review. We are happy we could help with your vision needs and look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Roberto Pagan"},"datePublished":"2022-01-20T00:58:50.417Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Everybody including eye exams doctor was great I’ve been coming here ten year always got great service and great prices Highly recommend this place. And a special thanks to Laura she always does a great job and help me pick the right glasses the right frames.","comment":{"@type":"Comment","name":"","datePublished":"2022-01-20T14:17:03.27Z","text":"Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Virginia Intelisano"},"datePublished":"2022-01-15T15:21:24.324Z","reviewRating":{"@type":"Rating","ratingValue":"2","bestRating":"5"},"reviewBody":"On the one hand they sit down with you and offer service. They can give you some good opinions. But I definitely felt as if I was being sold to. It felt very @salesy” if you will, as if you’re at a car lot. The cost of what I was inquiring about was several hundred dollars just under $1000. I had to talk them down in price. I also think that they charge extra for polarization or certain types of lenses which seems to be everywhere lately. They don’t really honor you after the 30 days so if you’re unhappy with some thing make sure you go back before then.","comment":{"@type":"Comment","name":"","datePublished":"2022-01-17T17:49:16.045Z","text":"Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We apologize that we did not exceed your expectations during your visit. We value our customer’s feedback! Please go to https://www.luxotticacustomercare.com/lenscrafters to provide your information so we can contact you and work to resolve the issue."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"MIA VILCHEZ"},"datePublished":"2022-01-09T14:15:31.218Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"LensCrafters are the best if want quality in services and everything. Every year me and my family we are happy with them. Thanks","comment":{"@type":"Comment","name":"","datePublished":"2022-01-13T20:47:03.046Z","text":"Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Nilda Glez"},"datePublished":"2021-12-30T20:10:34.723Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I highly recommend Dr. Michael Christman and his staff! They’re the best!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Idalmis Cordero"},"datePublished":"2021-11-14T21:49:05.368Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Excelente atención , muy amable el personal, el doctor explicó bien todas mis dudas","comment":{"@type":"Comment","name":"","datePublished":"2021-11-19T17:59:37.987Z","text":"¡Gracias por tu reseña! Nos alegra saber de tu experiencia positiva y esperamos poder servirte nuevamente.\n\n📷"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Dave German"},"datePublished":"2021-11-03T16:00:01.074Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Jenna was awesome!!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Regina Dickens"},"datePublished":"2021-10-24T18:33:03.942Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Saul J. Figueroa (Saul's All Access 24/7)"},"datePublished":"2021-10-14T21:56:01.691Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I want to start by saying that Westshore Plaza Mall LensCrafters is one of the best I’ve been in. I had a situation where I need help and they were on it. I will recommend Westshore Plaza LensCrafters to family and friends. Also the staffing is incredible and I left very happy.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Antwan Washington"},"datePublished":"2021-10-08T20:22:30.065Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"gloria gonzalez"},"datePublished":"2021-10-06T20:57:49.42Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Amazing service by Jenna and loved her attention to detail! She’s your to go person!!!!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"amy obloy"},"datePublished":"2021-10-06T20:56:07.64Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Elia Fletes"},"datePublished":"2021-10-03T18:53:15.167Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-10-04T18:52:07.58Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"joe jaradat"},"datePublished":"2021-09-19T17:03:06.568Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Unfriendly reciptionest. She leaves you while talking to her.","comment":{"@type":"Comment","name":"","datePublished":"2021-09-24T20:20:33.046Z","text":"Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We apologize that we did not exceed your expectations during your visit. We value our customer’s feedback! Please go to https://www.luxotticacustomercare.com/lenscrafters to provide your information so we can contact you and work to resolve the issue."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Lenin Pallero"},"datePublished":"2021-09-18T21:11:16.691Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-09-23T18:18:03.543Z","text":"Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"S G"},"datePublished":"2021-09-16T21:39:41.323Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-09-17T18:56:38.192Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Sydney Willis"},"datePublished":"2021-09-16T15:52:25.07Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great experience at LensCrafters! Very helpful staff and a great selection. My glasses arrived early too!","comment":{"@type":"Comment","name":"","datePublished":"2021-09-16T20:47:20.171Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Hollaat Yagirl"},"datePublished":"2021-09-15T17:56:43.725Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The staff at this location are amazing!","comment":{"@type":"Comment","name":"","datePublished":"2021-09-16T15:56:13.133Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Lee Gainer II"},"datePublished":"2021-09-14T16:57:34.045Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Eric helped me with my glasses and was a true professional. I will definitely come back for my eye care.","comment":{"@type":"Comment","name":"","datePublished":"2021-09-15T19:01:24.208Z","text":"Hi! Thank you so much for your review. We are excited to hear that Eric was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"LeVon Carson"},"datePublished":"2021-09-05T19:25:00.687Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-09-06T19:03:36.05Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Susan Dennison"},"datePublished":"2021-09-02T20:21:44.284Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great Experience!","comment":{"@type":"Comment","name":"","datePublished":"2021-09-03T16:24:41.733Z","text":"Great to hear! We appreciate your review and hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Miryam Garcia"},"datePublished":"2021-09-02T19:09:38.531Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Excelente atención muy amables con la yuda al cliente","comment":{"@type":"Comment","name":"","datePublished":"2021-09-03T16:54:30.338Z","text":"¡Gracias por tu reseña! Nuestros asociados se esfuerzan por brindar el mejor servicio posible. Nos complace escuchar sobre su experiencia positiva y esperamos poder servirle nuevamente."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"upbeat gospel"},"datePublished":"2021-09-01T00:23:30.15Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-09-01T14:56:45.856Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Tiara Bradberry"},"datePublished":"2021-08-30T22:30:55.563Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Jenna was awesome! She provided great customer service!","comment":{"@type":"Comment","name":"","datePublished":"2021-08-31T20:04:16.809Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"TheHealthyGiant"},"datePublished":"2021-08-14T18:20:10.302Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Jenna was awesome. I was greeted right away and taken care of, with plenty of smiles from staff 🥰.","comment":{"@type":"Comment","name":"","datePublished":"2021-08-17T14:22:35.195Z","text":"Hi! Thank you so much for your review. We are excited to hear Jenna was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"David Harwood"},"datePublished":"2021-08-13T17:05:30.608Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great, fast service. Very friendly staff, efficient, and just overall great experience. Will definitely be back!","comment":{"@type":"Comment","name":"","datePublished":"2021-08-13T18:55:42.978Z","text":"Hello David, Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Nathan Register"},"datePublished":"2021-08-10T18:25:59.725Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Nobody in the store, since everyone goes to the lenscrafters at international mall, and they still can't complete my prescription in a hour like the sales associate stated..I'm still here waiting venting, no one in the store and the person who makes the prescription was holding up the wall when I walked in. Go to international dont go to westshore. International mall lenscrafters is busy but they were still able to complete my glasses in a hour.","comment":{"@type":"Comment","name":"","datePublished":"2021-08-11T12:59:43.894Z","text":"Hi there, thank you for your review. We are disappointed to hear about your experience. We strive to provide the best glasses and customer service in the industry. Please go to https://www.luxotticacustomercare.com/lenscrafters so we can resolve this issue."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Pedro Alvarado"},"datePublished":"2021-08-07T17:15:06.276Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Service was excellent and very knowledgeable staff.","comment":{"@type":"Comment","name":"","datePublished":"2021-08-11T16:51:20.918Z","text":"Thank you for your review. Our associates are some of the best around and we are always happy to hear our customers feel the same!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ashley M"},"datePublished":"2021-08-07T17:00:56.316Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The experience was fantastic, thank you so much for your help Genna!","comment":{"@type":"Comment","name":"","datePublished":"2021-08-09T15:41:09.114Z","text":"Hi! Thank you so much for your review. We are excited to hear that Genna was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Tommy George"},"datePublished":"2021-08-06T22:32:28.681Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Sherese was great and very attentive! The lab was closing but Hassan stayed later to get my Daughters glasses finished.","comment":{"@type":"Comment","name":"","datePublished":"2021-08-11T15:48:09.117Z","text":"Hi! Thank you so much for your review. We are excited to hear Sherese and Hassan were able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Moises Suarez"},"datePublished":"2021-08-03T20:54:03.38Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-08-25T20:57:40.789Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Rogéria Reis"},"datePublished":"2021-08-03T15:15:33.928Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Janey Clinebell"},"datePublished":"2021-07-21T19:32:30.075Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great customer service!!!","comment":{"@type":"Comment","name":"","datePublished":"2021-07-22T18:03:26.582Z","text":"Thank you for your review. Our associates are some of the best around and we are always happy to hear our customers feel the same!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Abigail Halvorsen"},"datePublished":"2021-07-03T03:20:54.763Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-07-06T18:07:15.752Z","text":"Great to hear! We appreciate your review and hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Julie Nancoo"},"datePublished":"2021-07-01T21:43:17.092Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Thanks Jenna you were awesome!","comment":{"@type":"Comment","name":"","datePublished":"2021-07-02T15:42:08.589Z","text":"Hi! Thank you so much for your review. We are excited to hear Jenna was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Denise Ankudowich"},"datePublished":"2021-05-21T19:26:48.846Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"All of the staff were very helpful and extremely friendly, but also professional and competent. Great experience!","comment":{"@type":"Comment","name":"","datePublished":"2021-05-24T18:22:58.388Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Thomas Gruitt"},"datePublished":"2021-05-21T07:10:58.548Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Technician was excellent great service","comment":{"@type":"Comment","name":"","datePublished":"2021-05-21T15:38:49.591Z","text":"Thank you for your review. Our associates are some of the best around and we are always happy to hear our customers feel the same!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Isaac markos"},"datePublished":"2021-04-05T22:22:39.957Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Good customer service and they have a great optician Isaac","comment":{"@type":"Comment","name":"","datePublished":"2021-04-06T15:36:31.829Z","text":"Hi! Thank you so much for your review. We are excited to hear our Optician Isaac was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Andrew Csach"},"datePublished":"2021-03-25T18:35:17.326Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Micha was so helpful and her customer service was great! Thank you Micha and Lenscrafters!!!","comment":{"@type":"Comment","name":"","datePublished":"2021-03-26T19:42:35.975Z","text":"Hi! Thank you so much for your review. We are excited to hear Micha was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Cyrus Dandridge"},"datePublished":"2021-02-27T18:53:31.413Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great staff at the West Shore Mall location. While I fell they need more frame options. Other than that I would highly recommend Lens Crafters to my family and friends and especially this location. Great customer service, explained everything and were attentive to my needs.","comment":{"@type":"Comment","name":"","datePublished":"2021-03-01T18:40:04.34Z","text":"Hello Cyrus, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Victoria Couto"},"datePublished":"2021-01-21T22:09:47.874Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Staff is super helpful! They fixed a pair of broken glasses that were deemed unfixable and saved me some $$$.","comment":{"@type":"Comment","name":"","datePublished":"2021-01-22T16:05:38.405Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jill Gladnick"},"datePublished":"2020-10-24T12:42:56.551Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Dr Cristman is simply the best. He's professional, thorough and highly skilled. He takes his time and makes sure he gets everything correct. He also has a great chairside manner. I also appreciate Laura. She went above and beyond to help. She explained all the options and made helpful honest recommendations. Great team. Thank you. ❤️","comment":{"@type":"Comment","name":"","datePublished":"2020-10-26T19:01:31.058Z","text":"Hello Jill, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Tonya Jenkins"},"datePublished":"2020-10-16T21:43:40.925Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2020-10-20T15:34:26.075Z","text":"Hello Tonya, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Maggie Vlastis"},"datePublished":"2020-10-16T14:17:16.183Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2020-10-20T16:42:37.914Z","text":"Hello Maggie, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Darian Smith"},"datePublished":"2020-08-25T21:49:33.842Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Very upset and disappointed and will never use another Lenscrafters again after 10 years. I always buy the protection plan and my ended during March when they shutdown. Now they didn't open up until May 18th. During this time I could only get ahold of chat support and they said they would honor once it opens back up. So I called and they said they would only except until July 31st. Funny I never got an email letting me know this just 30 other emails shoving sales promotions down my throat. Only Brook at the Westshore location to tell me thats the policy. Well not away to take care of customers and not keep them updated.","comment":{"@type":"Comment","name":"","datePublished":"2020-08-26T13:10:38.396Z","text":"Hi there, thank you for your review. We are disappointed to hear about your experience. We strive to provide the best glasses and customer service in the industry. Please go to bit.ly/LC-Support so we can resolve this issue."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"marlene doblado"},"datePublished":"2020-07-26T22:54:51.611Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Lugar excelente","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Dakota Clements"},"datePublished":"2020-07-21T19:51:12.609Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Alyssa Hansen"},"datePublished":"2020-02-29T01:45:44.459Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Laura is amazing!","comment":{"@type":"Comment","name":"","datePublished":"2020-03-02T21:55:59.903Z","text":"Hi Lyssa! Thank you for your review. We are excited to hear Laura was able to help make your experience at LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Brigitte Ferdinandsen"},"datePublished":"2020-01-15T16:40:00.09Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Fantastic staff. Dr Christman is very thorough and takes his time to explain the process and results of your exam. Book your appointment now.","comment":{"@type":"Comment","name":"","datePublished":"2020-01-20T18:03:25.307Z","text":"Hi Brigitte! Thank you for your review! Our personnel are some of the best around, and we are excited to hear Dr Christman was able to help make your visit a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"D Lehnhoff"},"datePublished":"2019-08-07T14:24:02.798Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Worst customer service ever! Charged our debit card twice, their mistake! Wouldn’t give us credit. Said to wait 10 business days. It’s been 12 now and still no credit. Called store today and they said they can’t do anything because they are waiting for customer service to get back to them and we just have to keep waiting. Dont buy glasses their unless you want to be cheated and ignored!","comment":{"@type":"Comment","name":"","datePublished":"2019-09-03T20:25:02.272Z","text":"Hi D Lehnhoff, thank you for your review sorry for the wait. Please go to https://bit.ly/LC-LUX so we can follow up with you directly to have your issue resolved."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"April Goddard"},"datePublished":"2019-06-18T17:26:15.319Z","reviewRating":{"@type":"Rating","ratingValue":"4","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Alana M"},"datePublished":"2019-05-20T03:02:59.377Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"After my glasses unexpectedly broke, they were able to get me an appointment the same day and had my new glasses ready in just 2 hours. Everyone was so nice and this will now be my go to for my eye exams!!","comment":{"@type":"Comment","name":"","datePublished":"2019-05-29T18:02:59.943Z","text":"Hi Alana! Thank you for your positive feedback! We always try to go above and beyond for our customers. We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Erin Elser"},"datePublished":"2019-04-29T19:53:35.479Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"I have been seeing Dr. Christman for many years and have always had a pleasant experience, so it’s unfortunate that it’s come to this, but I feel compelled to share. I called earlier in March for a contact lens exam and was told I needed to provide my insurance information prior to my appointment. I called back and gave it to the front desk, and they said they would run it. The day before my appointment they called to confirm, and to ask again for my insurance, which I provided, AGAIN. I asked if they accepted my insurance, and they said they did. Nothing further was needed nor discussed. I arrived for my appointment (again contact lens only) only to be asked 3-4 times if I wanted to purchase glasses while I waited to be seen by the doctor. I stated multiple times that I did not, but they were relentless. When my exam was complete, I was told the fee was over and above what I was expecting to pay with my insurance. I asked again if that was the fee, even with my insurance which I had provided, and they said yes, that they took my insurance and that was their fee. Again, no other information was shared or discussed. So, I paid it, and submitted my receipt to my insurance company two days later for reimbursement. Fast forward one month, and Bulls Eye Care calls me to tell me my claim was denied and I owe them more money…What?? I promptly called my insurance company and they informed me that their office is actually out of network, and this is a common problem with these providers who claim to “accept” your insurance when in fact they are out of network all along!!! What an unethical, deceptive business practice! I will NEVER go here again, which is a shame because I have always enjoyed Dr. Christman – but this new ownership is dishonest and immoral.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"WildSanta"},"datePublished":"2019-03-21T21:24:09.066Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Came in for a new pair of glasses and everyone was professional and great.","comment":{"@type":"Comment","name":"","datePublished":"2019-03-29T16:56:29.892Z","text":"Hi Terry! Thank you for your review! We strive to deliver the best customer service in the industry. We hope to see you again."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Felnv Nv2"},"datePublished":"2019-02-13T16:13:01.935Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I had a great experience at both the Doctors office and Optical in the front ...Everyone was very helpful and customer friendly! Will be back in the future for sure.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jessica Rodriguez"},"datePublished":"2019-01-23T16:51:21.646Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"sid syed"},"datePublished":"2018-07-24T18:11:38.6Z","reviewRating":{"@type":"Rating","ratingValue":"4","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Tracy Tanner"},"datePublished":"2018-05-08T03:18:28.825Z","reviewRating":{"@type":"Rating","ratingValue":"2","bestRating":"5"},"reviewBody":"This store needs to learn customer service. I took my disabled sister, who is in a wheelchair, in for an eye exam & new glasses. We arrived 15 minutes early. We started looking at frames while waiting. No one approached us for almost 30 minutes. I finally told them we had an appointment & was told we had to register in the back. After doing that, we waited another 15 minutes before being called into the exam room. My sister was having a tough time during pre-testing & the tech acted like she was disgusted. The next tech who moved her to the next room was wonderful, even pushing the wheelchair. Dr. Wilcoxon was great, very patient and thorough. After the exam, I pushed my sister back to the front of the store past the registration desk where Gelena was busy on her phone. We waited another 15 minutes for her prescription. When I asked about it, I was told I had to get it from Galena. We rolled right past her & she didn't say a word! How could she not see a person pushing someone in a wheelchair roll right past her? Thank goodness for Brooke in the front area of the store. She was efficient in getting her glasses made, while being very nice. This was a very long, stressful day for a disabled person. But, I'm sure they don't care. I would never go back to that store.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Alexander Ferrans"},"datePublished":"2018-02-21T15:50:22.49Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Very unprofessional. The eye exam was good and worth the trip. The retail side was horrible. I wanted prescription lenses in my sunglasses. I was told they might not fit my frames. I asked if i should leave my frames and was told no because they took my picture. I waited 2 days and no call back, i called 3 times and was given the run around from being told i needed to leave my frames, to they would call me back. 3 days later and im sitting in pearl vision wearing my new glasses. Wont waste my time nor gas with this location again.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Choice Miller"},"datePublished":"2017-11-12T19:23:30.854Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Adam Campbell"},"datePublished":"2016-12-04T18:30:05.776Z","reviewRating":{"@type":"Rating","ratingValue":"3","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}}]</script>
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DEDICATED TO YOUR EYES
Discover excellence in every detail at LensCrafters. Visit us for your personalized eyecare experience and find your perfect look! Get 40% off Prescription Glasses (includes designer frames + lenses). Schedule your eye exam now. We accept most vision insurance plans, including: Aetna, EyeMed, Humana, United Healthcare Vision, Davis Vision by Versant Health and many more. At LensCrafters all prescriptions are welcome!

West Shore Plaza

Closed. Opens today at 7:00 AM
4.6 out of 5.0
(216 Google Reviews)
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for you and your family
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Or call
(813) 289-8000

Store Information

343 Westshore Plz
Tampa, FL 33609-1812
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Phone:(813) 289-8000

Store Hours

Thursday11:00 AM - 7:00 PM
Friday10:00 AM - 8:00 PM
Saturday10:00 AM - 8:00 PM
Sunday12:00 PM - 6:00 PM
Monday11:00 AM - 7:00 PM
Tuesday11:00 AM - 7:00 PM
Wednesday11:00 AM - 7:00 PM

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Visit us at LensCrafters 343 Westshore Plz

343 Westshore Plz LensCrafters is dedicated to providing quality eyecare to ensure you always see your best. We offer comprehensive eye exams, a complete range of premium lens solutions and a wide assortment of designer brands including Prada, Versace, Dolce & Gabbana, Ray-Ban, Oakley, Persol and many more. We accept most vision insurance plans, including: Aetna, EyeMed, Humana, United Healthcare Vision, Davis Vision by Versant Health and many more. At LensCrafters all prescriptions are welcome!
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Google Reviews forLensCrafters Tampa, FL

4.63/5
(227 reviews)
Mikael Fernandez
March 15, 2025
1.0/5
BEWARE of cashier named Jessica did not ask me what color transitions I wanted she took it upon herself to choose for me and when I get home to look at my receipt she had also added insurance on my glasses without my permission. Last time I do business with LensCrafters this was very dishonest and left a bad taste for me.
Response from LensCrafters
March 15, 2025
Thank you for your review. We are sorry to hear that your experience at LensCrafters did not meet your expectations. We strive to provide the best customer service in the industry. Please go to www.luxotticacustomercare.com/lenscrafters/careform so we can work to correct this issue for you.
Laura Roberts
March 13, 2025
5.0/5
Two women helped us today and they were both phenomenal and went above and beyond in helping my daughter pick out her first pair of glasses! One of the women was Sharesh but I didn’t catch the name of the other one. They made the experience fun for her and were both exceedingly kind and helpful.
Response from LensCrafters
March 21, 2025
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Andrew Body
March 08, 2025
5.0/5
Great experience all around. Sheyla was so kind, so accommodating, and very professional. It was a delight to interact with her. Definitely would recommend her and this Lenscrafters!
Response from LensCrafters
March 09, 2025
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
  • ...
Shape Shifter
February 23, 2025
5.0/5
Had a great experience with Jared! Very professional and helped me find the best glasses.
Response from LensCrafters
March 04, 2025
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Ryan F.
February 21, 2025
5.0/5
Very friendly staff! They were very helpful and knowledgeable. Easy access from the parking garage.
Response from LensCrafters
March 05, 2025
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Miguel Ruiz
February 17, 2025
5.0/5
Great experience
Response from LensCrafters
February 18, 2025
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
  • ...
j land
February 15, 2025
1.0/5
What's the point of making an appointment if you have to sit and wait for more than an hour?
Response from LensCrafters
February 16, 2025
Thank you for your review. We are sorry to hear that your experience at LensCrafters did not meet your expectations. We strive to provide the best customer service in the industry. Please go to www.luxotticacustomercare.com/lenscrafters/careform so we can work to correct this issue for you.
donya toma
January 23, 2025
5.0/5
Very thorough, did not wait long. Nice selection of frames. Very easy process and friendly, helpful employees. Sherese was exceptional at her job! It had been a long time since I had been to your facility. She knew her inventory and showed me all of the glasses that had the characteristics I was looking for. After my appointment, she had already put together several different options for me, based off of my previous selection (years ago) and then explained the new features that are available. It saved so much time and frustration. She was so kind and wonderful!
Response from LensCrafters
January 24, 2025
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Kenzie Emond
January 15, 2025
5.0/5
Came in from out of town when my glasses fell apart on me. LensCrafters went above and beyond to make sure I was taken care of, fixing and even cleaning my glasses.
Response from LensCrafters
January 16, 2025
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
  • ...
juiceskatesloose
January 11, 2025
5.0/5
Friendly and helpful staff. Had the pair of glasses I wanted with all the particular features I needed.
Response from LensCrafters
January 12, 2025
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Jacob Pryor
December 23, 2024
5.0/5
Response from LensCrafters
December 24, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Jocelyn Pena
December 19, 2024
5.0/5
Sherese great! She help out so much
Response from LensCrafters
December 20, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
  • ...
Nelsa Rosa
December 09, 2024
5.0/5
Dr. Christman was very patient and thorough. He works well with children. It was one of the best experiences we have had for an eye exam. Highly recommend.
Response from LensCrafters
December 10, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
John A
November 24, 2024
5.0/5
Response from LensCrafters
December 03, 2024
Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!
Julianna Milioto
November 23, 2024
5.0/5
10/10 experience helped me with my glasses no questions asked! Chaela helped me!’
Response from LensCrafters
November 27, 2024
Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  
  • ...
Julie Teeters
November 05, 2024
5.0/5
Marco was awesome’
Response from LensCrafters
November 05, 2024
Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  
jose calzada vazquez
November 01, 2024
5.0/5
The best LensCrafters store that I ever been.
Response from LensCrafters
November 04, 2024
Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  
Garrett Parker
October 24, 2024
5.0/5
Dr. Christman was very professional and very helpful, everyone there was. Had all my questions answered and then some. Thank you guys
Response from LensCrafters
November 01, 2024
Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  
  • ...
Allowing Your Success
October 22, 2024
5.0/5
Dr. Christman always has a way of putting me at ease - he is thorough, yet kind, and gentle... He has been my #1 choice for over a decade and is a living reminder that excellence and caring/soothing care can still go hand-in-hand. Always a great experience! Also, Sherese @Lenscrafters is an absolute pleasure & joy to work with! And for there is a way of saving$, she will find it! 5-stars all-around!!
Response from LensCrafters
October 30, 2024
Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!
Eliana Lopez
October 06, 2024
5.0/5
awesome job sheyla! fast service
Response from LensCrafters
October 14, 2024
Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  
Kathy Piercey
September 19, 2024
5.0/5
We were at Tampa Airport parking and one lens fell out of my prescription glasses and a small screw that held the lens in was missing. Immediately looked for a nearby store that might fix the problem. LensCrafters was nearby. I called and they said they would try to fix them. We arrived at the store 15 minutes later and Sheyla resolved the issue, replaced the screw and gave the glasses a tune-up in short order (10 minutes). Fantastic staff, and great work by Sheyla. Thank you to the Team at LensCrafters.
Response from LensCrafters
September 24, 2024
Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!
  • ...
I. Hdez.
September 01, 2024
5.0/5
Nice experience. Unusual for these days. I came at almost closing times and Sheyla and other agents were very nice and efficient.
Response from LensCrafters
September 13, 2024
Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!
Qadir Cader
August 26, 2024
5.0/5
Came in for a small repair for my sunglasses and Marcos took me right away and had the issue fixed within 5 mins and didn’t even charge me. They will definitely be having my business going forward.
Response from LensCrafters
August 27, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Sandra Bacallao
August 25, 2024
5.0/5
Response from LensCrafters
August 26, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
  • ...
Young Simba Zeki
August 08, 2024
5.0/5
Amazing Service Simply The Best!!!!
Response from LensCrafters
August 09, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Darryl Williams
July 27, 2024
5.0/5
AMAZING! Michelle was INCREDIBLE!!!
Response from LensCrafters
July 28, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Nyar
July 14, 2024
5.0/5
Sheyla was a great help. I got some rayban glasses
Response from LensCrafters
July 15, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
  • ...
katrina gaines
June 22, 2024
5.0/5
AMAZING!!!! Michelle and Sherese reallly made our day after going to EVERY store in mall they made our day by fixing a small eye glass pad on both of our glasses, although only ONE pad was needing replacement they made sure we left with both of them new and fresh. you are lucky to have them!!
Response from LensCrafters
June 23, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Gertrude Smith
June 17, 2024
5.0/5
Response from LensCrafters
June 18, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Ni Bu
June 12, 2024
5.0/5
Fast service with a smile. Highly recommend
Response from LensCrafters
June 13, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
  • ...
Rehana Hakeem Khatri
May 15, 2024
1.0/5
Wasted 45 min of my time here because they told me they were in network. They were not and when I said oh you told me you were in network I was told they were in network for my out of networks benefits. What?
Response from LensCrafters
May 16, 2024
Thank you for your review. We are sorry to hear that your experience at LensCrafters did not meet your expectations. We strive to provide the best customer service in the industry. Please go to http://ms.spr.ly/6269YkKTN so we can work to correct this issue for you.
Jocelyn Suarez
May 07, 2024
5.0/5
The doctor was very informative and took the time to answer my questions. Front staff was very helpful. Buying glasses was a quick and painless process. Thank you all for a great experience
Response from LensCrafters
May 08, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Andrew Menz
May 02, 2024
5.0/5
Unfortunately I cannot give 100 stars, so 5 will have to suffice! Michelle at this store SAVED THE DAY for me. My husband and I had a rather wild time in Ybor City (IYKYK), and my glasses did not fair very well by the end of the night. Pretty sure they were garbage at that point, I wasn’t hopeful that they would be able to fix them. Michelle took them in back and within 10 minutes she had made them look basically brand new! I was practically in tears because I was on vacation and the thought of losing my only pair of glasses was terrifying! So a HUGE shout out to Michelle! She was so nice and so helpful, and again, absolutely made my day.
Response from LensCrafters
May 03, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
  • ...
Kyle Welch
April 14, 2024
5.0/5
Amazing service!
Response from LensCrafters
April 15, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Lillian Baerga
April 09, 2024
5.0/5
Absolutely great and helpful staff 10-10 would recommend!
Response from LensCrafters
April 10, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Donnie Thrift
April 05, 2024
5.0/5
Excellent service and selection very fair prices would recommend to anyone
Response from LensCrafters
April 06, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
  • ...
Don Delano
April 01, 2024
5.0/5
I nave a larger head than average. The first pair of glasses didn’t work for me, too tight on the nose bridge. Exchanging for a different frame was easily accomplished without the usual drama at some stores if a return is necessary.
Response from LensCrafters
April 02, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Mike Lopez
March 29, 2024
5.0/5
Friendly and professional great service.
Response from LensCrafters
March 30, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Corey Kitchens
March 24, 2024
5.0/5
Michelle was awesome. Had my sunglasses repaired in less than 5 minutes
Response from LensCrafters
March 25, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
  • ...
Mark Langley
March 23, 2024
5.0/5
Fantastic staff very knowledgeable
Response from LensCrafters
March 24, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Cameron Kharazi
March 15, 2024
5.0/5
Teresa was great
Response from LensCrafters
March 16, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Jesse J.
March 10, 2024
5.0/5
Fixed my bent frames free of charge!
Response from LensCrafters
March 11, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
  • ...
Lillian Wiggins
March 09, 2024
5.0/5
Michelle was amazing! Great and speedy service.
Response from LensCrafters
March 10, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Yolanda Neil
March 08, 2024
5.0/5
The staff and Doctor at Lenscrafters were amazing! Everyone was extremely pleasant and took the time to understand my needs and concerns. I would recommend the WestShore location!
Response from LensCrafters
March 09, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
David Gubernick
February 17, 2024
5.0/5
From out of town and screw came out of my glasses.The staff was friendly and fixed my problem immediately!Highly recommend Lens Crafters!
Response from LensCrafters
February 18, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
  • ...
Ken Hart
February 12, 2024
5.0/5
Westshore Mall LensCrafter store staff are always helpful and efficient. Pleasant people who use resources to help keep costs down.
Response from LensCrafters
February 13, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Barnabe Callahan
February 05, 2024
5.0/5
They replaced the pads on my glasses. No charge. Very polite as well
Response from LensCrafters
February 06, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Joyce Amos
January 27, 2024
5.0/5
Excellent customer service by Michele! She was very knowledgeable, professional and pleasant to work with!
Response from LensCrafters
January 28, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
  • ...
Howdrena Robinson
January 25, 2024
5.0/5
Everyone was so pleasant and nice. Sherese (090879) was phenomenal. She explained all product thoroughly. She explained all deals. She took her time and was very pleasant. She made it comfortable for me to understand everything. I'll give her 100 stars⭐️
Response from LensCrafters
January 26, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Laura Leyva
January 12, 2024
5.0/5
  • ...

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