<script type="application/ld+json">{"@context":"http://schema.org","@type":"SpecialAnnouncement","name":"YOUR EYES FIRST","text":"New Styles have just arrived! Visit us for your personalized eyecare experience and find your perfect look! <b>Get 50% off lenses with frame purchase.</b> Schedule your eye exam now. We accept most vision insurance plans, including: Aetna, EyeMed, Humana, United Healthcare Vision, Davis Vision by Versant Health and many more. At LensCrafters all prescriptions are welcome!","category":"https://www.wikidata.org/wiki/Q81068910"}</script><script type="application/ld+json">{"@context":"http://schema.org","@type":"AggregateRating","itemReviewed":{"@type":"LocalBusiness","name":"International Plaza"},"ratingValue":"4.4 out of 5.0","reviewCount":634}</script><script type="application/ld+json">[{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Michelle Buckner"},"datePublished":"2025-03-06T20:44:58.733Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Noah was awesome adjusted all four of my glasses and was so knowledgeable about the meta we bought them , the manager however, awful. she always is, even during Covid when I was there, she was scolding over an over as he was working with guest she needs to go so she stops ruining my experience there year after year luckily Noah makes up for her unprofessionalism with his impeccable service.","comment":{"@type":"Comment","name":"","datePublished":"2025-03-07T04:40:04.611Z","text":"Thank you for your review! \nWe are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. \nWe hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Seth Wade"},"datePublished":"2025-03-05T23:26:46.505Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"PURCHASED some very EXPENSIVE quality VERSACE glasses MR. “HUNG” sales associate was quick and professional and added protection options as well. would shop again.","comment":{"@type":"Comment","name":"","datePublished":"2025-03-06T07:16:33.202Z","text":"Thank you for your review! \nWe are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. \nWe hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"JB Tow"},"datePublished":"2025-03-04T00:27:14.591Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I got some metal in my eye—this is probably the third time this has happened to me over the years. I was referred to LensCrafters to see Dr. Claffie, and I couldn’t have asked for a better experience. She is a class act—super compassionate and truly cares about her patients. She took 30 to 45 minutes of her personal time calling around to find me a specialist immediately because she was concerned about my eye going untreated. Thanks to her, I got into a great place right away. Their prices are reasonable, and the care was outstanding. I highly recommend Dr. Claffie for anything from eyeglasses to eye care—super grateful!","comment":{"@type":"Comment","name":"","datePublished":"2025-03-06T21:29:51.658Z","text":"Thank you for your review! \nWe are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. \nWe hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Julie Abreu"},"datePublished":"2025-02-28T03:20:33.146Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great customer service and friendly staff. Noah was very helpful on answering all my questions.","comment":{"@type":"Comment","name":"","datePublished":"2025-02-28T18:11:12.397Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Will Brown"},"datePublished":"2025-02-21T20:51:24.478Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Kathy and Team,\n\nI hope you're all doing well. I wanted to take a moment to express my sincere gratitude for your unwavering persistence in resolving the systematic error that was blocking me from purchasing the sunglasses of my dreams. Your dedication and commitment to finding a solution have not gone unnoticed, and I am truly appreciative of all your efforts.\n\nYour attention to detail, ensuring not only the perfect physical fit but also a fashionable one, has made a significant difference. You all make a fantastic team, and I am grateful for your hard work and diligence in addressing this issue.\n\nThank you once again for your exceptional service and for making my shopping experience a pleasant one.\n\nBest regards,\nWill","comment":{"@type":"Comment","name":"","datePublished":"2025-03-05T22:39:19.128Z","text":"Thank you for your review! \nWe are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. \nWe hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Maribel Torres"},"datePublished":"2025-02-19T16:51:45.886Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"They did it again awesome customer service !!! thanks to Noah I had my glasses delivered and I love it. Unfortunately the frame is broken on my Oakley but he let me use it until such time they can deliver a new eyeglasses because I am so excited to use it Although it's broken, And my other versace glasses It's perfect. I love it. I would definitely recommend this LensCrafters at international mall for their excellent customer service. Forget about Brandon mall LensCrafters crappy service.. it should be what customer want & not what the salesperson want. But at LensCrafters international mall, customer comes first thank you guys","comment":{"@type":"Comment","name":"","datePublished":"2025-03-03T07:00:20.949Z","text":"Thank you for your review! \nWe are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. \nWe hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Juan Santana"},"datePublished":"2025-02-09T02:51:07.663Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Excellent service 🙏🏽🙏🏽🙏🏽","comment":{"@type":"Comment","name":"","datePublished":"2025-02-10T02:53:11.828Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Libby Butler"},"datePublished":"2025-01-19T21:50:02.098Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Super friendly staff and very willing to help!","comment":{"@type":"Comment","name":"","datePublished":"2025-01-20T05:37:49.663Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kevin Atkins"},"datePublished":"2025-01-19T14:44:25.018Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Randy was amazing and fixed my glasses for me wishing 10 minutes!!! Thank you for being a lifesaver!","comment":{"@type":"Comment","name":"","datePublished":"2025-01-20T02:48:09.561Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Elizabeth Joyce Martinez"},"datePublished":"2025-01-14T20:24:16.545Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Noah was very enthusiastic when we discussed about my glasses. To think it was almost closing time. Cheers to you! Keep it up!!","comment":{"@type":"Comment","name":"","datePublished":"2025-01-15T04:17:39.179Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Shayla Muhsen"},"datePublished":"2025-01-12T22:18:25.243Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I came in to get my glasses tightened and the staff were very thoughtful and caring. They tightened and cleaned them and it was a very nice experience!!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jose Ramos"},"datePublished":"2025-01-04T14:24:30.776Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Aways professional. Thank you for the great experience as always","comment":{"@type":"Comment","name":"","datePublished":"2025-01-05T02:54:58.669Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Mary Molloy"},"datePublished":"2024-12-31T19:12:11.355Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The associate who helped me with my eyeglass purchase was excellent. I advised I only wanted to spend my insurance allowance for a pair of readers, and Noah was very helpful in suggesting frames that were within my allowance without any pressure to look at more expensive options. He took his time assisting me until I found the best pair. Never tried to upsell me and made the entire process quick and easy.","comment":{"@type":"Comment","name":"","datePublished":"2025-01-01T07:21:22.367Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Will Mcloughlin"},"datePublished":"2024-12-23T23:28:53.481Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I had a sunglass emergency and Noah absolutely saved us. Great customer service and a huge help! Thank you Noah!","comment":{"@type":"Comment","name":"","datePublished":"2024-12-24T08:33:40.742Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Gretchen Balogh"},"datePublished":"2024-12-21T18:05:07.756Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Although I didn't purchase my glasses here, the staff were extremely helpful adjusting my glasses. Great selection of frames. I'll be back!","comment":{"@type":"Comment","name":"","datePublished":"2024-12-22T04:27:42.398Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"oscar maior"},"datePublished":"2024-12-20T22:02:20.977Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Perfect super efficient and very amazing service , thank you very much","comment":{"@type":"Comment","name":"","datePublished":"2024-12-21T07:28:06.318Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Simon Crawley"},"datePublished":"2024-12-13T01:46:47.268Z","reviewRating":{"@type":"Rating","ratingValue":"4","bestRating":"5"},"reviewBody":"Both Christine, the doctor, and receptionists were very polite and helpful.","comment":{"@type":"Comment","name":"","datePublished":"2024-12-16T19:07:29.172Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Alex Rodriguez"},"datePublished":"2024-12-07T21:50:34.614Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I needed help with getting my glasses fixed. All employees were super nice and Jenn fixed my glasses for free in like 15 min. Great place.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Andrej Dordevic"},"datePublished":"2024-11-28T13:15:53.048Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"My whole family is a customer of LensCraters at this location. Not only because of their expertise and great selection but also because of being there for their customers.\nKatherine and Randy are always there to help when I mess up and bend my frame.\nThank you so much guys!","comment":{"@type":"Comment","name":"","datePublished":"2024-12-04T21:03:59.255Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Matthew “NotSoMVP” Pena"},"datePublished":"2024-11-27T16:55:04.207Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-12-05T18:20:15.378Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ashley Huber"},"datePublished":"2024-11-23T15:30:41.73Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Absolutely worst customer service. Every time.","comment":{"@type":"Comment","name":"","datePublished":"2024-11-25T21:09:55.757Z","text":"Thank you for your review. We are sorry to hear that your experience at LensCrafters did not meet your expectations. We strive to provide the best customer service in the industry. Please go to https://luxotticacustomercare.com/lenscrafters/careform so we can work to correct this issue for you."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Sarah Elizabeth Horton"},"datePublished":"2024-11-20T20:19:59.422Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Kathy is the greatest! The team at LensCrafters has been so helpful! I have bought 5-7 pairs of glasses from lens crafters in my lifetime, and this location has been a joy to work with. Always quick to assist, friendly, and helpful. I love working with LensCrafters.","comment":{"@type":"Comment","name":"","datePublished":"2024-11-26T20:34:18.761Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Lawrence Hill"},"datePublished":"2024-11-17T22:36:54.621Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Leon and Kathy were super great. I love lens crafter.","comment":{"@type":"Comment","name":"","datePublished":"2024-11-18T19:24:19.774Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Wes"},"datePublished":"2024-11-09T12:36:05.102Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I visited LensCrafters at International Mall, Tampa Florida to update my glasses w/my new prescription. Their representative, Noah, helped me do that in the most professional manner a customer could ever receive. Consider this a 10 out of 10 with 10 being the highest satisfaction rating due to my experience with him. Thanks.","comment":{"@type":"Comment","name":"","datePublished":"2024-11-11T20:09:24.281Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Angel Thai"},"datePublished":"2024-11-03T14:10:07.574Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I had the best experience at LensCrafters with Katherine & Noah! They are both very knowledgable and they truly care about finding the perfect pair that works best for you rather than just trying to sell you any pair. Everyone has been really friendly every time I enter the store.","comment":{"@type":"Comment","name":"","datePublished":"2024-11-07T20:07:43.423Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Rudolph Tucker"},"datePublished":"2024-11-03T03:39:46.255Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Best store great employees and a wonderful store manager","comment":{"@type":"Comment","name":"","datePublished":"2024-11-07T20:53:25.008Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Marina Morgan"},"datePublished":"2024-11-02T15:45:57.875Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"We’ve been coming to the LensCrafters at the International Mall in Tampa for seven years. Kathy has been wonderful, always helping us, proving suggestions and making sure we are always happy with our purchases.","comment":{"@type":"Comment","name":"","datePublished":"2024-11-04T21:19:02.522Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ene Silvian"},"datePublished":"2024-11-02T15:37:19.429Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The best in town! Needed to clean and fix my Gucci sunglasses. Cathy is amazing!!!","comment":{"@type":"Comment","name":"","datePublished":"2024-11-04T21:19:32.774Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Marcelo Tarre"},"datePublished":"2024-10-30T16:54:41.129Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I just stopped by the store at International Mall to have my glasses slightly adjusted, and Kathrine immediately helped me. Great customer service!","comment":{"@type":"Comment","name":"","datePublished":"2024-11-06T21:25:02.73Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Sharmayne Whaley"},"datePublished":"2024-10-29T19:37:23.649Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"First time. Great experience. Pleasant and very knowledgeable. Very clean!","comment":{"@type":"Comment","name":"","datePublished":"2024-11-01T19:43:06.293Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Greg H"},"datePublished":"2024-10-23T00:48:53.046Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Randy and Noah were really helpful in making sure that I got a pair of glasses that I will love. I will definitely go back to them for my next pair!","comment":{"@type":"Comment","name":"","datePublished":"2024-10-31T18:31:37.739Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"david thompson"},"datePublished":"2024-10-21T00:18:59.371Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Friendly from scheduling through the exam and glasses selection. There was no pressure to buy and the staff was very helpful. The doctor was very thorough, good and answered all my questions.\n\nThe whole team, including Dr. Claffie and Kathy with her team, were terrific. They delivered top-notch customer service and ensured I received the best care possible. Plus, their selection of frames is super unique, way beyond what other LensCrafters offer.","comment":{"@type":"Comment","name":"","datePublished":"2024-10-25T20:43:17.009Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ma Ro"},"datePublished":"2024-10-20T20:20:30.151Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great customer service form the gentleman who took care of my glasses","comment":{"@type":"Comment","name":"","datePublished":"2024-10-24T19:14:47.29Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"J Smith"},"datePublished":"2024-10-16T17:40:09.085Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Had a really great experience after my eye exam with Noah. This man is an Oakley frame and lens expert. Thanks Noah!","comment":{"@type":"Comment","name":"","datePublished":"2024-10-18T20:17:43.609Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Chris Braziel"},"datePublished":"2024-10-16T15:54:05.781Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Noah was great and helpful!","comment":{"@type":"Comment","name":"","datePublished":"2024-10-18T20:27:52.064Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Anita Islamova"},"datePublished":"2024-10-07T13:03:54.347Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-10-11T19:28:38.118Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jarrett Brown"},"datePublished":"2024-10-05T23:32:51.871Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The service at this store is exceptional! I almost wrote LensCrafters off due to my experience at another store but Noah, Catherine and the store manager were so patient with me when I first stopped in and was browsing, and when I called with 100 questions that I made a two hour drive just to work with them.","comment":{"@type":"Comment","name":"","datePublished":"2024-10-14T15:22:37.241Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Leslyet Campoalegre"},"datePublished":"2024-09-29T17:30:09.362Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Awesome","comment":{"@type":"Comment","name":"","datePublished":"2024-10-07T18:55:57.009Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Dillon Farrell"},"datePublished":"2024-09-28T20:04:40.833Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Kathrine was such a help! very kind and patient!","comment":{"@type":"Comment","name":"","datePublished":"2024-10-04T19:44:35.354Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Lev Zerkal"},"datePublished":"2024-09-23T17:17:21.687Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Wouldn’t sell me different contact lenses even with the prescription, asked to wait a week for the order. Just avoid and go elsewhere.","comment":{"@type":"Comment","name":"","datePublished":"2024-09-23T18:16:30.382Z","text":"Thank you for your review. We are sorry to hear that your experience at LensCrafters did not meet your expectations. We strive to provide the best customer service in the industry. Please go to https://luxotticacustomercare.com/lenscrafters/careformso we can work to correct this issue for you."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Lianet Castillo"},"datePublished":"2024-09-20T16:54:46.348Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great experience and very awesome attention. I went to replace my lenses and they were super quick in helping me out. Recommend to anyone that need help putting in new lenses into their sunglasses.","comment":{"@type":"Comment","name":"","datePublished":"2024-09-25T17:23:21.391Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"KhanhHuy Dang"},"datePublished":"2024-09-19T22:44:36.708Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very nice and sale person very helpful thank for helping me fixing my glasses","comment":{"@type":"Comment","name":"","datePublished":"2024-09-25T19:51:37.832Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Monet Fisher"},"datePublished":"2024-09-13T20:38:06.917Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Thank you, Noah, for tightening my sunglasses. I highly recommend this place; the staff is very friendly. I was assisted right away when I walked in.","comment":{"@type":"Comment","name":"","datePublished":"2024-09-16T17:01:00.968Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jim Lipsey"},"datePublished":"2024-09-10T23:21:46.064Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Stopped in to get my nosepads replaced on glasses that were only 4 months old. Katherine was super pleasant and very helpful. I was on my way in mere minutes, without having to pay a dime. Excellent customer service!","comment":{"@type":"Comment","name":"","datePublished":"2024-09-11T14:00:36.076Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kiwi"},"datePublished":"2024-09-10T23:01:15.696Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Katherine was such a treat and helped me fix my favorite frames! Excellent customer service","comment":{"@type":"Comment","name":"","datePublished":"2024-09-11T14:05:15.33Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Thelma Jansen"},"datePublished":"2024-09-07T16:36:05.713Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"I have been a LensCrafters customer for over 20 years and visited the International store recently to purchase an almost five hundred dollars pair of Glasses. When I picked them up and expressed my dissatisfaction with the blue light look on my new frames, the treatment I got from the manager Kathy, was unnecessary. I will not be coming back to this store.","comment":{"@type":"Comment","name":"","datePublished":"2024-09-10T13:10:20.708Z","text":"Thank you for your review. We are sorry to hear that your experience at LensCrafters did not meet your expectations. We strive to provide the best customer service in the industry. Please go to https://luxotticacustomercare.com/lenscrafters/careformso we can work to correct this issue for you."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jason Bond"},"datePublished":"2024-09-06T19:18:27.422Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Wonderful and quick service for a sunglasses readjustment!","comment":{"@type":"Comment","name":"","datePublished":"2024-09-10T14:34:41.469Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Joshua Umstead"},"datePublished":"2024-08-30T20:01:15.468Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Noah was fantastic; ask for him! In and out quickly and very happy","comment":{"@type":"Comment","name":"","datePublished":"2024-08-31T04:48:49.698Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"susan kiniry"},"datePublished":"2024-08-30T13:33:59.046Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Noah was wonderful to fix my sunglasses on the spot for me yesterday! I just needed a tiny eyewear screw to get me back in the game - thank you do much Noah!","comment":{"@type":"Comment","name":"","datePublished":"2024-08-31T00:52:32.915Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Luiza Beltrame"},"datePublished":"2024-08-26T23:58:32.308Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Kathy was so helpful and quick to fix my glasses! The store has so many chic models","comment":{"@type":"Comment","name":"","datePublished":"2024-08-28T00:12:31.743Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Revi Wanerman"},"datePublished":"2024-08-25T18:18:14.281Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Noah and Kathy helped me resolve an issue with my glasses. Great customer service !","comment":{"@type":"Comment","name":"","datePublished":"2024-08-26T03:10:57.866Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Feather Sound Smiles"},"datePublished":"2024-08-25T17:20:38.351Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Noah was absolutely amazing. Took 5 mins to repair my glasses that the brand had kept for 8 weeks only to return them unrepaired.\nCustomer for life","comment":{"@type":"Comment","name":"","datePublished":"2024-08-26T02:24:59.563Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Lauren Griffin"},"datePublished":"2024-08-24T14:38:07.935Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-08-25T01:46:24.991Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Melissa Desmond"},"datePublished":"2024-08-21T22:54:58.721Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Noah and Theresa were so helpful! Thank you for your kind service as. Prompt, friendly help.","comment":{"@type":"Comment","name":"","datePublished":"2024-08-22T06:05:27.586Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Nicanor Barcelo"},"datePublished":"2024-08-16T23:59:03.978Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The attention of the workers was excellent and they helped me with my problem and gave me a solution. I highly recommend the gentlemen Noah and Miss Theresa","comment":{"@type":"Comment","name":"","datePublished":"2024-08-18T00:19:23.145Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Devon Campbell"},"datePublished":"2024-08-11T00:07:15.029Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-08-12T00:20:17.751Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ben Johnston"},"datePublished":"2024-08-10T16:19:12.447Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-08-11T03:32:31.248Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Colby Carter"},"datePublished":"2024-08-09T12:40:35.78Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Noah is particular is an outstanding ambassador for LensCrafters. He is kind, patient, and knowledgeable. He went out of his way both on the phone and in person on several occasions to help my situation out","comment":{"@type":"Comment","name":"","datePublished":"2024-08-10T01:31:14.864Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jad Abu Khzam"},"datePublished":"2024-08-05T22:34:26.829Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Highly Recommend. Great service and the managers/staff made the experience remarkable!","comment":{"@type":"Comment","name":"","datePublished":"2024-08-06T06:28:42.582Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Allen Coleman"},"datePublished":"2024-08-04T19:19:25.977Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Noah was a pleasure to work with....great experience","comment":{"@type":"Comment","name":"","datePublished":"2024-08-05T03:45:53.185Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Karen Langbehn"},"datePublished":"2024-08-03T15:28:38.99Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"So professional. Friendly! Highly recommend.","comment":{"@type":"Comment","name":"","datePublished":"2024-08-04T02:04:56.576Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Nancy Sykes"},"datePublished":"2024-07-30T19:41:56.567Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Catherine was very helpful and great to work with!!","comment":{"@type":"Comment","name":"","datePublished":"2024-07-31T04:00:47.662Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jonathan Lopez"},"datePublished":"2024-07-30T17:06:50.053Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Recently had the pleasure of being helped by Kathy at LensCrafters . She was incredibly knowledgeable, friendly. I could tell she really cared about ensuring I had a positive experience. I appreciate her dedication and will definitely be returning to LensCrafters again!","comment":{"@type":"Comment","name":"","datePublished":"2024-07-31T02:30:08.732Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Patti Lee"},"datePublished":"2024-07-26T20:38:39.049Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Just came in and they were able to fix my sunglasses that I thought were beyond repair! We’ve also bought prescription sunglasses and glasses here and have always had a great experience. Thank you!","comment":{"@type":"Comment","name":"","datePublished":"2024-07-27T06:07:19.982Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Marie"},"datePublished":"2024-07-24T21:18:12.271Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"So, I received a call from a call rep with LensCrafters to schedule an appointment. I politely explained to the representative that I had already made an appointment. She said she did not see it. I told her that I was going to put the call on speakerphone to find the appointment I made in my messages so that I didn't make two appointments. Five seconds after putting the call on speakerphone, she was huffing and puffing as if I was holding her up. First of all, you called me. LensCrafters has some of the rudest, unprofessional people working for them. I hung up. I am done with this place; I'm taking my business and money elsewhere.","comment":{"@type":"Comment","name":"","datePublished":"2024-07-25T07:48:50.581Z","text":"Thank you for your review. We are sorry to hear that your experience at LensCrafters did not meet your expectations. We strive to provide the best customer service in the industry. Please go to http://ms.spr.ly/6261lXbnt so we can work to correct this issue for you."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Nemesis ONE"},"datePublished":"2024-07-22T20:56:03.985Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Thanks Katherine for all the help :)","comment":{"@type":"Comment","name":"","datePublished":"2024-07-23T04:57:34.537Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Sheree Gudeman"},"datePublished":"2024-07-15T18:44:03.68Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-07-16T03:35:39.591Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Alex York"},"datePublished":"2024-07-15T14:41:38.286Z","reviewRating":{"@type":"Rating","ratingValue":"3","bestRating":"5"},"reviewBody":"The LensCrafters brand is great, and the eye exam was fine. The associates were helpful, though instead of discussing my needs and what lense options would be best for me, just pushed the most expensive option and didn't want to talk about the other less expensive options. The associate pushed ahead at a breakneck speed, the whole thing was a blur. This was frustrating. I had previously gone to the Westshore Mall location and decided to try this location to see if the selection of lenses would be different.\n\nDo yourself a favor- unless you're basically wealthy and don't care about money, just go to the Westshore Mall location. The glasses in this location were incredibly expensive. I'm used to lenses being $200, $300, or even pushing $400 at LensCrafters (I used to go to the Tyrone location). This location had lenses pushing $600, $700, and even $800. I assume the franchise bumped prices given the typical clientele of International Mall. I was stunned at the prices and didn't think about just leaving and going back to Westshore, but I wish I had.","comment":{"@type":"Comment","name":"","datePublished":"2024-07-16T01:16:43.104Z","text":"Thank you for your review. We are sorry to hear that your experience at LensCrafters did not meet your expectations. We strive to provide the best customer service in the industry. Please go to http://ms.spr.ly/6269lOAfB so we can work to correct this issue for you."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Tighe Residence"},"datePublished":"2024-07-15T01:21:56.732Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-07-16T00:32:09.59Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Emily Vosselmann"},"datePublished":"2024-07-14T20:36:09.843Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Kathy is always so helpful and we enjoy going to see her!","comment":{"@type":"Comment","name":"","datePublished":"2024-07-15T05:14:07.095Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ellyse Vosselmann"},"datePublished":"2024-07-14T20:32:48.856Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Kathy is the best. She is always so helpful.","comment":{"@type":"Comment","name":"","datePublished":"2024-07-15T05:07:46.572Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Justine Giancola"},"datePublished":"2024-07-14T17:09:14.233Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Dropped a pair of sunglasses off that needed a screw replaced and Kathy and Noah had them fixed within the hour at no charge! Great experience, will absolutely be back for any eyeglass needs :)","comment":{"@type":"Comment","name":"","datePublished":"2024-07-15T02:43:16.428Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Todd Coover"},"datePublished":"2024-07-14T16:24:47.928Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I had just received my new prescription Dolce&Gabbana eye glasses a few days earlier from another eyeglasses store in Bradenton, FL. I loved the frames, but once the prescription lenses were put in. They would not stop slipping down my nose. Needless to say after spending a mint on them, I was so disappointed. I happened to be at the International Plaza Mall yesterday and stopped in to ask if there was anything I could do to solve the problem. This is when I met Randy. He asked to take a look. After a matter of minutes, he had swapped the nose pads to some that don't budge. I am in love with my new glasses again! Randy you were kind and very helpful. Next time I will be seeing you for any glasses I need. Thank you Randy!","comment":{"@type":"Comment","name":"","datePublished":"2024-07-15T02:18:00.523Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Roy Kulp"},"datePublished":"2024-07-13T00:48:02.771Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The staff is great and they always assist me when I need to use my protection plan.","comment":{"@type":"Comment","name":"","datePublished":"2024-07-14T00:39:52.071Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"neonegypt"},"datePublished":"2024-07-09T21:01:11.855Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great Service! Fixed my glasses for no charge. Noah was awesome!","comment":{"@type":"Comment","name":"","datePublished":"2024-07-10T04:22:44.899Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jacob Ramos"},"datePublished":"2024-07-08T03:06:16.149Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"My partner scheduled a last minute appointment to renew his prescription for his contacts. We are highly dissatisfied with the rushed and sales oriented experience. The “doctor” is more concerned with finding reasons to upsell than listening to her patients when they clearly tell her what they need. Everyone there seemed like they were in a bad mood, and could use a hug. The doctor was nice, but her tone was condescending when insisting that we “play” when looking at lenses. If you know the way she was saying it, you know the way she was saying it. I’m not your girlfriend, girlfriend. Your rushed exam and disinterest in your patient was disrespectful and indicative of the overall rushed operation.\n\nNewsome Eye are the operators of this LensCrafters “doctor’s” office. I hope that management can create a better work environment so that the staff (who are clearly nice, but stressed) can focus on their guests. Wouldn’t not recommend.","comment":{"@type":"Comment","name":"","datePublished":"2024-07-09T00:38:16.641Z","text":"Thank you for your review. We are sorry to hear that your experience at LensCrafters did not meet your expectations. We strive to provide the best customer service in the industry. Please go to http://ms.spr.ly/6261lyXYX so we can work to correct this issue for you."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Aysegul Ugur"},"datePublished":"2024-07-07T21:21:49.87Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"I am writing to express my dissatisfaction with the service I received at your International Plaza Bay Street Mall Tampa store on 07/07/24. I have been using eyeglasses for many years, but my recent experience was deeply disappointing.\n\nUpon entering the store, I was greeted by one of the staff members who was very friendly. I chose my eyeglasses within 10 minutes as I had already decided from my previous visit. Another staff member placed an appointment for my eye exam, and I wanted to ask about the price for lenses since it was my first time using new insurance.\n\nWhen I approached the counter for assistance, the employee I spoke with was dismissive and seemed uninterested in helping me. This lack of basic courtesy set a negative tone for my visit. I had basic questions about the different lens options available for my prescription. Unfortunately, the staff member assisting me appeared to be showing me the options for the maximum price they could charge. She showed me lenses for $428 after my insurance coverage, which I found quite high, considering I chose eyeglasses that were around $500. I knew the price for Miu Miu eyeglasses was acceptable. I just wanted to be sure what I was paying for. When she asked me what my price point was, I explained that this was about my insurance coverage. I have been an eyeglasses user for 20 years and am also a doctor. When I told her this, she simply said “okay” and then showed me options for $60. This made it difficult for me to make an informed decision. I did not feel I should have to mention my job or my knowledge about glasses.\n\nWhen I finally selected a pair of frames, the process of placing my order was slow and inefficient.\n\nImpact:\n\nThe unprofessional behavior and lack of assistance from the store staff resulted in a frustrating and unsatisfactory shopping experience. I did not purchase anything and was not able to complete my eye exam. I left the store feeling undervalued as a customer.\n\nResolution:\n\nI request that you address these concerns with the staff at the International Plaza Bay Street Mall Tampa store to ensure that other customers do not have a similar experience.\n\nAdditionally, this is my first review for any store, but I want you to realize that I took my only day off in the last 10 days to visit your store. I drove there for an hour and have since scheduled another appointment at another LensCrafters store in Tampa Wesley Chapel, as I knew this was just a bad staff member experience and not reflective of the brand.","comment":{"@type":"Comment","name":"","datePublished":"2024-07-08T05:31:37.103Z","text":"Thank you for your review. We are sorry to hear that your experience at LensCrafters did not meet your expectations. We strive to provide the best customer service in the industry. Please go to http://ms.spr.ly/6268lHSrE so we can work to correct this issue for you."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Angie B"},"datePublished":"2024-06-30T16:35:08.629Z","reviewRating":{"@type":"Rating","ratingValue":"2","bestRating":"5"},"reviewBody":"This store is way below my expectations of fast and efficient service. I get much better service in other LensCrafters stores. Idk why this one is always bad but I’m don’t shopping at the Tampa International Store!","comment":{"@type":"Comment","name":"","datePublished":"2024-07-01T01:57:50.114Z","text":"Thank you for your review. We are sorry to hear that your experience at LensCrafters did not meet your expectations. We strive to provide the best customer service in the industry. Please go to http://ms.spr.ly/6260lBkI4 so we can work to correct this issue for you."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Francesco Amorotti"},"datePublished":"2024-06-28T23:02:15.693Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-06-29T06:28:31.911Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Amy Pickett"},"datePublished":"2024-06-25T14:33:16.65Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Debbie was amazing! Great service.","comment":{"@type":"Comment","name":"","datePublished":"2024-06-26T01:31:48.229Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ciera Keenan"},"datePublished":"2024-06-24T22:50:58.472Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The only place I go to for eye exams and luxury frames, customer care is A1!","comment":{"@type":"Comment","name":"","datePublished":"2024-06-25T05:52:14.733Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kristin Ezick"},"datePublished":"2024-06-17T10:53:44.958Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Katherine was so pleasant and provided excellent customer service.","comment":{"@type":"Comment","name":"","datePublished":"2024-06-18T00:09:25.439Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Lance Brown"},"datePublished":"2024-06-14T00:20:11.195Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Theresa was very helpful helping me customizing my Oakley glasses.","comment":{"@type":"Comment","name":"","datePublished":"2024-06-15T00:29:40.314Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Lucas Contruction"},"datePublished":"2024-06-09T20:11:52.363Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Noah excellent professional, 5 star treatment! Look for them when you get there","comment":{"@type":"Comment","name":"","datePublished":"2024-06-10T03:58:28.599Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Dilan Harvey"},"datePublished":"2024-06-09T20:11:40.804Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Thank you Noah for helping us fix our glasses out of courtesy!","comment":{"@type":"Comment","name":"","datePublished":"2024-06-10T03:57:06.524Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Angie Taveras"},"datePublished":"2024-06-07T15:11:01.663Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great service! Staff is knowledgeable and the office manager is a dream to work with! I’ll keep going to them over any other store.","comment":{"@type":"Comment","name":"","datePublished":"2024-06-08T02:03:23.333Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Katherine"},"datePublished":"2024-05-28T19:12:23.1Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Randy… is your guy! Fabulous job on straightening my sunglasses frame! Thank you!","comment":{"@type":"Comment","name":"","datePublished":"2024-05-29T03:55:15.069Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Barbara Wiwchar"},"datePublished":"2024-05-28T19:12:15.598Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Noah was awesome thank you for fixing my glasses much appreciated","comment":{"@type":"Comment","name":"","datePublished":"2024-05-29T03:53:39.84Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Cristian Diaz"},"datePublished":"2024-05-26T00:53:23.371Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The associates were very professional and well presented. I had the opportunity to speak to two Noah and Cathy and they were both very nice.","comment":{"@type":"Comment","name":"","datePublished":"2024-05-27T00:35:27.313Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ivanka Sheree Zelaya"},"datePublished":"2024-05-24T23:04:04.473Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great Service! 10/10!","comment":{"@type":"Comment","name":"","datePublished":"2024-05-25T06:59:14.736Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ruviseida Mena Bello"},"datePublished":"2024-05-24T17:30:34.148Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-05-25T03:18:39.319Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Mct Yani3I2010"},"datePublished":"2024-05-23T17:01:25.824Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Thank you guys so much for fixing my Gucci sun glasses fast fit perfectly again","comment":{"@type":"Comment","name":"","datePublished":"2024-05-24T02:50:24.368Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Mariana Pina"},"datePublished":"2024-05-14T22:57:05.787Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Got my glasses done here and Teresa was a huge help! Also adjusted my sunglasses free of charge, definitely recommend!","comment":{"@type":"Comment","name":"","datePublished":"2024-05-15T05:55:15.38Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Phil Malcolm"},"datePublished":"2024-05-13T11:54:57.18Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I had an awesome experience at this LensCrafters location. Noah made all the difference! He made me feel valued and appreciated, and he was happy to give me my AAA Member discount. Keep up the top rate customer service and consultation. I left there smarter about my optical needs and extremely satisfied with my purchase. Thanks!","comment":{"@type":"Comment","name":"","datePublished":"2024-05-14T00:48:54.245Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"billya9"},"datePublished":"2024-05-11T19:05:01.545Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-05-12T04:21:23.568Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"rylan wright"},"datePublished":"2024-05-10T00:27:57.391Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Walked in and staff was very polite and helpful. Pleasant experience great atmosphere This is definitely where I'm going now to get glasses.","comment":{"@type":"Comment","name":"","datePublished":"2024-05-10T10:25:48.964Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Rafael Stefan De La Cruz"},"datePublished":"2024-05-07T19:38:22.16Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Awesome, fantastic atmosphere that made me confident to purchase and buy extra warranty,\nMiss Katherine and Noah, they were amazing, thank you","comment":{"@type":"Comment","name":"","datePublished":"2024-05-08T03:35:34.667Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Michele Norris"},"datePublished":"2024-05-05T17:45:01.403Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I had a pair of Oakley prescription glasses. Oakley was not able to fix my frame that bent due to doggy error. I was referred to lens crafter. Noah was able to fix my frames and he did it swiftly and without payment. He just wanted to make sure I could see without holding my glasses! THANK YOU NOAH!!","comment":{"@type":"Comment","name":"","datePublished":"2024-05-06T02:15:23.32Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jennifer Stoner"},"datePublished":"2024-05-04T22:52:02.956Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Our customer service rep handled our request perfectly, much appreciated!","comment":{"@type":"Comment","name":"","datePublished":"2024-05-05T06:36:45.333Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Dainora F"},"datePublished":"2024-05-02T20:45:50.852Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Kathy and Randy both were very professional and fixed my glasses in a timely manner. Thank you!","comment":{"@type":"Comment","name":"","datePublished":"2024-05-03T22:53:44.183Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"thomas wilkins"},"datePublished":"2024-04-30T19:35:36.17Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great experience and staff excellent! Dr Claffie is one of the best. She answered all questions she explained every aspect of the exams. Great communication with every staff member. Well run office. They helped me choose hardware and had great suggestions! They worked with my insurance and to see a specialist testing hardware for less than dinner somewhere is unbelievable. Great location and awesome team!","comment":{"@type":"Comment","name":"","datePublished":"2024-05-01T03:28:27.592Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kevin King"},"datePublished":"2024-04-28T18:22:00.251Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Was having an issue with a pair of frames I purchased recently. Went over to the Tampa International Plaza location to have them looked at. Place was busy as it would be on a Sunday. However, I was taken care of promptly, had my issue resolved better than I expected, and Im back in business! Huge shout out to Kathy Winter for being so helpful and kind while navigating many customers at a time. I’ll definitely be back for my next pair. 🤘","comment":{"@type":"Comment","name":"","datePublished":"2024-04-29T03:01:12.067Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Heather Delk"},"datePublished":"2024-04-23T22:37:07.655Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Came down from Tallahassee for clinical and my frame snapped. They helped me right away at no charge. It was so appreciated and I recommend anyone come. The staff are very friendly!","comment":{"@type":"Comment","name":"","datePublished":"2024-04-24T06:08:10.408Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Saba Mendez Ramirez"},"datePublished":"2024-04-18T20:15:03.432Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Katherine was amazing. Very sweet, courteous and such a great professional. Randy was also very nice and helpful. If you come to Lens Crafters in the International Plaza, definitely recommend to ask for them. Such a great experience. Will be coming back ☺️","comment":{"@type":"Comment","name":"","datePublished":"2024-04-19T05:04:42.323Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Barry “Dj Mad Scientist” McDonnough"},"datePublished":"2024-04-18T15:51:00.644Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Kathy was my superhero! It’s not about the money, she genuinely wants to make sure that she gets you what you need!","comment":{"@type":"Comment","name":"","datePublished":"2024-04-19T02:33:54.356Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Melina Marquez"},"datePublished":"2024-04-17T14:32:24.829Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"\"I recently visited Dr. Claffie office and was shocked by the appalling customer service. The receptionist barely acknowledged me when I arrived, to the point I had to say I’ll let you concentrate and finish what you’re doing.\nOverall, it was a frustrating and disappointing experience that left me feeling like just another number, not a valued patient.\" I had been going to her for over 4 yrs\n\nIt was never like this she had a great receptionist with short black hair that was extremely welcoming I wish she was still there.","comment":{"@type":"Comment","name":"","datePublished":"2024-04-18T01:29:20.334Z","text":"Thank you for your review. We are sorry to hear that your experience at LensCrafters did not meet your expectations. We strive to provide the best customer service in the industry. Please go to http://ms.spr.ly/6262YBhSo so we can work to correct this issue for you."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Julianna"},"datePublished":"2024-04-15T22:08:12.199Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Randy helped me with my glasses and it was the best experience I’ve ever had. Thank you, Randy now I can see!!","comment":{"@type":"Comment","name":"","datePublished":"2024-04-16T05:26:06.809Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Eli Lovin"},"datePublished":"2024-04-15T22:04:35.478Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very friendly and helpful associates. Amazing work fixing my bent frames, very happy to be able to see again 😁","comment":{"@type":"Comment","name":"","datePublished":"2024-04-16T05:19:51.829Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Liz Lovin"},"datePublished":"2024-04-15T22:03:55.952Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great selection! Very friendly and helpful staff!","comment":{"@type":"Comment","name":"","datePublished":"2024-04-16T05:18:17.505Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Claudia Izel Santos"},"datePublished":"2024-04-15T18:08:21.887Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-04-16T03:01:45.153Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Diiana Melendez"},"datePublished":"2024-04-12T23:47:00.088Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Excellent service. As a first timer the staff was very friendly and knowledgeable. 100% recommended.","comment":{"@type":"Comment","name":"","datePublished":"2024-04-13T06:30:39.139Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jorge Martinez"},"datePublished":"2024-04-11T14:30:54.353Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Debbie she is fantastic thanks","comment":{"@type":"Comment","name":"","datePublished":"2024-04-12T01:52:22.127Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Brandon Vasquez"},"datePublished":"2024-04-07T17:59:04.585Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Dr . Kate is nothing short of incredible . Her supporting staff is friendly , knowledgeable & professional . My daughter and I have come here for years and they never disappoint . 10/10 recommend .","comment":{"@type":"Comment","name":"","datePublished":"2024-04-08T03:21:41.486Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"The Painted Soldier"},"datePublished":"2024-04-05T23:02:24.463Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"We had an emergency when my son lost his glasses at the beach. He called the store and Noah assured him that they had his prescription in stock. When we got there, Kathy called the insurance and got us taken care of. Randy cut the lenses, put them in the frames just in time for sunset. Some of the best customer service that I have gotten here in South Tampa. Highly recommend this place and when I finally decide to wear glasses, they will have my business.","comment":{"@type":"Comment","name":"","datePublished":"2024-04-06T06:31:15.109Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Emily Carrillo"},"datePublished":"2024-04-05T17:26:17.494Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Kathy was super helpful and sweet. Explained to her that I was on a tight budget and she understood and without judgment showed me the options that she had within my budget. All of the staff was friendly and helpful. great experience overall","comment":{"@type":"Comment","name":"","datePublished":"2024-04-06T02:46:26.864Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Cydney Rose"},"datePublished":"2024-04-04T17:11:23.065Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Noah and Theresa were very helpful! They fixed my glasses exactly how I wanted, thank you!","comment":{"@type":"Comment","name":"","datePublished":"2024-04-05T01:53:14.012Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Constantin Isphording"},"datePublished":"2024-04-02T21:11:31.289Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great service! Helped me out with a quick fix to my glasses without any wait even though I am not a frequent customer - yet. Thanks for the good service!","comment":{"@type":"Comment","name":"","datePublished":"2024-04-03T08:46:16.812Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Chris Paynter"},"datePublished":"2024-04-02T20:26:39.15Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great service at this location, which I appreciated very much!","comment":{"@type":"Comment","name":"","datePublished":"2024-04-03T08:16:30.037Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Alex Mendez"},"datePublished":"2024-04-01T22:26:46.858Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Excellent attention and help to get the best benefits","comment":{"@type":"Comment","name":"","datePublished":"2024-04-02T08:52:20.553Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Zsolt Csonka"},"datePublished":"2024-04-01T16:12:44.8Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-04-04T03:02:00.732Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"April Edwards"},"datePublished":"2024-03-30T14:16:14.644Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Fabulous service. Fixed my Costa sunglasses in minutes when Sunglass Hut (where I purchased them couldn't). Thank you!!","comment":{"@type":"Comment","name":"","datePublished":"2024-04-01T01:09:27.786Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Soledad Cook"},"datePublished":"2024-03-26T23:18:53.347Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I brought 3 pair of sunglasses I bought at a different store to be adjusted and Theresa from LensCrafters at international plaza in Tampa did an amazing job adjusting them. She was very helpful and kind. Thank you so much Theresa!","comment":{"@type":"Comment","name":"","datePublished":"2024-03-27T06:30:49.162Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Rick Prescher"},"datePublished":"2024-03-24T20:00:37.788Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Just needed a nose pad replaced and they went right to work on my repair. Super friendly and amazingly helpful.","comment":{"@type":"Comment","name":"","datePublished":"2024-03-25T05:27:17.737Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Rose Elisa"},"datePublished":"2024-03-24T19:09:03.256Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-03-25T04:37:06.218Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Fabiana Borges"},"datePublished":"2024-03-22T23:45:41.937Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"\"I had a fantastic experience at this store, thanks to the exceptional service provided by the employee named Danny. She went above and beyond to fix my glasses promptly and professionally. Her expertise and attention to detail ensured that my glasses were repaired to perfection. I truly appreciate her dedication and skill in resolving my issue. I highly recommend this store, especially with employees like Danny who prioritize customer satisfaction.\"","comment":{"@type":"Comment","name":"","datePublished":"2024-03-23T06:33:15.918Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Manuel Turcios"},"datePublished":"2024-03-14T18:50:32.76Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"They fixed my glasses for free! Great service","comment":{"@type":"Comment","name":"","datePublished":"2024-03-15T01:47:05.754Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Lisa Cheryl Tingen"},"datePublished":"2024-03-12T20:06:01.84Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The staff is very friendly and efficient. I would highly recommend.","comment":{"@type":"Comment","name":"","datePublished":"2024-03-13T04:29:44.831Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Daniel Valdes"},"datePublished":"2024-02-25T22:25:44.839Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Noah helped me fix my glasses quickly and was very kind and helpful","comment":{"@type":"Comment","name":"","datePublished":"2024-02-26T02:25:32.962Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"J Black-formerly Piszcz"},"datePublished":"2024-02-25T20:23:20.632Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Sales person was very helpful and patient. Great selection of glasses to choose from!","comment":{"@type":"Comment","name":"","datePublished":"2024-02-26T04:23:46.734Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kasey Knox"},"datePublished":"2024-02-24T16:00:56.795Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great manager on shift ; Randy and the associate Cathy that helped me was awesome. Very knowledgeable and friendly!","comment":{"@type":"Comment","name":"","datePublished":"2024-02-25T11:53:02.083Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Mohammad AlRahabi"},"datePublished":"2024-02-23T20:45:50.883Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Excellent customer service from Noah and Josh. Store is clean and organized. Would definitely do business again.","comment":{"@type":"Comment","name":"","datePublished":"2024-02-24T04:32:35.501Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Maggie Garrido"},"datePublished":"2024-02-22T20:57:41.059Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Noah was very helpful and he took very good care of me.","comment":{"@type":"Comment","name":"","datePublished":"2024-02-23T03:53:08.534Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Eean Clark"},"datePublished":"2024-02-21T16:50:04.073Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very friendly and professional. Quick and proficient.","comment":{"@type":"Comment","name":"","datePublished":"2024-03-01T17:50:53.466Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Milena Silva"},"datePublished":"2024-02-17T21:40:19.958Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Lori Goodwin"},"datePublished":"2024-02-06T21:30:29.233Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The gentleman who helped me was really great! I got glasses and sunglasses in record time. Very helpful and friendly!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Duane Edghill"},"datePublished":"2024-02-03T20:39:08.524Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"My dog chewed up the case and key parts of my glasses making them unusable right before I was leaving on a business trip. This happened on a weekend when my normal store was not open. LensCrafters was able to fix them in a couple of hours for me so I had them available for my trip. This experience has me re-evaluating who I use for my glasses. Thanks to the professionals who helped me.","comment":{"@type":"Comment","name":"","datePublished":"2024-02-16T19:57:37.403Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Che Sturridge"},"datePublished":"2024-01-30T21:04:21.296Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The Dtaff at LenCrafters at the International Mall were very helpful . Josh pointed out to me that my insurance benefits would allow me to\nGet a second pair of glasses without much out of pocket cost and both he and Noah were very attentive .","comment":{"@type":"Comment","name":"","datePublished":"2024-03-05T21:38:48.171Z","text":"Thank you for your review. Our associates are some of the best around and we are always happy to hear our customers feel the same!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Amanda Hall"},"datePublished":"2024-01-29T17:48:54.557Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Monte Lambert"},"datePublished":"2024-01-28T17:16:13.123Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Walked into the LensCrafters in the Tampa Westgate Mall and Noah did a superb job. I highly recommend!","comment":{"@type":"Comment","name":"","datePublished":"2024-01-29T06:59:04.736Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Mikael Fernandez"},"datePublished":"2024-01-26T22:30:58.33Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very attentive and friendly environment will definitely will keep coming here for my eye care needs ⭐️⭐️⭐️⭐️⭐️","comment":{"@type":"Comment","name":"","datePublished":"2024-01-27T03:14:08.038Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Brooks Whitson"},"datePublished":"2024-01-22T22:00:42.648Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great help with glasses I had not purchased here. Friendly service. Thanks","comment":{"@type":"Comment","name":"","datePublished":"2024-01-23T02:56:42.475Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Adham Abdou"},"datePublished":"2024-01-22T21:17:10.294Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great experience at LensCrafters. Mason was very kind and helpful in fixing my crooked glasses. Would highly recommend this place!","comment":{"@type":"Comment","name":"","datePublished":"2024-01-23T03:33:40.468Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"ito gomez"},"datePublished":"2024-01-21T01:15:14.19Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"My experience was great. I received the right information to select the right frame and lenses and the person who help me, Kathy was very friendly and helpful.","comment":{"@type":"Comment","name":"","datePublished":"2024-01-22T09:10:52.976Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Tamer Tadros"},"datePublished":"2024-01-19T00:00:14.515Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great customer service.\nNoah is the best. Provided a great customer service as usual.","comment":{"@type":"Comment","name":"","datePublished":"2024-01-19T01:59:36.478Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Keonne Taylor"},"datePublished":"2024-01-17T22:27:29.634Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-01-18T14:55:13.048Z","text":"Thank you for your review. We are sorry to hear your experience at LensCrafters did not meet your expectations. We strive to train our associates to be the best in the marketplace. Please go to http://ms.spr.ly/6266iSx0C so we can follow up and redirect your concern to appropriate person. "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"KeShun Gipson"},"datePublished":"2024-01-15T01:20:59.26Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Noah the team lead was amazing! Thank you for taking good care of my daughter and I today! Also- Thank you Dr. Claffie and Team! Dr B was awesome as I look fwd to seeing you every year but Dr B made me feel as if I was speaking with you as I knew you needed some much needed time off! for. Your entire Team demonstrated Professionalism Caring, and Attentiveness to my needs!\nThank you Again for everything!","comment":{"@type":"Comment","name":"","datePublished":"2024-01-16T09:01:12.683Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Isabella Sumner"},"datePublished":"2024-01-12T21:36:03.927Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Super friendly, was able to help with some glasses repair. Super efficient and fast","comment":{"@type":"Comment","name":"","datePublished":"2024-01-13T03:14:36.052Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Layne Norton"},"datePublished":"2024-01-05T16:09:24.292Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Polite and helpful","comment":{"@type":"Comment","name":"","datePublished":"2024-01-06T08:26:35.672Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Penny T"},"datePublished":"2024-01-04T19:13:01.837Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Straightened my bent frame and replaced my nose pads with a smile and urgency. Highly recommend for great service and products.","comment":{"@type":"Comment","name":"","datePublished":"2024-01-05T05:46:00.681Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Patricia G"},"datePublished":"2024-01-02T19:35:06.447Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Thanks to Kathy for making it happen, she is great. I received my grasses same day. Thank you. Joshua was my sales person he was great as well. Very fast, knowledgeable and kind. Thank you all for helping me.","comment":{"@type":"Comment","name":"","datePublished":"2024-01-03T05:49:17.144Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Lindsay Ingraham"},"datePublished":"2024-01-01T01:36:27.467Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Dr. Caffie was wonderful. Joshua was very kind and attentive. He was extremely helpful in every part of the process.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ian Movilla"},"datePublished":"2023-12-31T23:12:25.639Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Went to Tampa for vacation but I unfortunately lost my eyeglasses. Came to Lenscrafters at International Mall and was able to get an eye exam and new eyeglasses at the same day. Kudos to Noah for assisting me.","comment":{"@type":"Comment","name":"","datePublished":"2024-01-01T02:03:50.031Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"MR .JUAN ALVAREZ"},"datePublished":"2023-12-31T02:13:00.954Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Thank you for taking good care of me as a patient of record. The entire Team did an Excellent job helping me with my needs to get the best glasses in the store 🤗👓 despite challenges at the point of sale being short ,so as a result I had to go back to my studio home 🏡 and come back to finalize the deal, so I don't lose the benefits set to expire the following day , which is NEW YEARS EVE 🙋🏻‍♂️. Thank you Dr. Claffie for treating and squeezing me into your busy schedule 📅. And to your entire Team who demonstrated Professionalism Caring, and Engaging treatment the moment I stepped inside. Thank you for everything you guys do for us. 🇺🇲💯🤗👓🤓 ❗Regards, LensCrafters Patient Of Record 🇺🇲💯🙋🏻‍♂️🤗❗","comment":{"@type":"Comment","name":"","datePublished":"2024-01-01T11:47:51.561Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Sandy Scheirer"},"datePublished":"2023-12-29T21:52:32.025Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"They were awesome. Had Jimmy chop frames and the put my frames in for an extra pair of sunglasses. Thanks so much","comment":{"@type":"Comment","name":"","datePublished":"2023-12-30T04:12:07.133Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Melinda Jenzarli"},"datePublished":"2023-12-29T18:12:23.233Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Debi did a fantastic job helping me find sunglasses and prescription glasses!","comment":{"@type":"Comment","name":"","datePublished":"2023-12-30T07:57:30.198Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"josh hunter"},"datePublished":"2023-12-17T19:49:03.715Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Josh was absolutely amazing I came in because my glasses stretched out and he helped me very quickly even during holiday rush","comment":{"@type":"Comment","name":"","datePublished":"2023-12-18T05:21:30.435Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Liciane Otero"},"datePublished":"2023-12-13T21:34:38.304Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"I went to Lenscrafters today to get a replacement for my eyeglasses as I had purchased the insurance for replacement in case anything happened. The replacement expired on the 9th of December and the store manager did not approve the 4 day exception as today is the 13th. I am extremely disappointed as I have purchased over 15 pair of designer eyeglasses from them. My husband, son, and myself always use our vision insurance with them. The store manager did not even give us the time of day as we were not important enough for her to get out of her chair or make eye contact. I will not be returning, they lost a loyal customer for the simple fact of poor customer service.","comment":{"@type":"Comment","name":"","datePublished":"2023-12-14T15:27:44.411Z","text":"Thank you for your review. We are sorry to hear your experience at LensCrafters did not meet your expectations. We strive to train our associates to be the best in the marketplace. Please go to http://ms.spr.ly/6260iVfYe so we can follow up and redirect your concern to appropriate person. "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ruben T"},"datePublished":"2023-12-10T14:26:02.178Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Laura was awesome! I was in and out in less than 30 minutes because of her knowledge of insurance and frames.","comment":{"@type":"Comment","name":"","datePublished":"2023-12-11T21:39:35.993Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Cody Delancy"},"datePublished":"2023-12-08T18:38:50.618Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The store and it's team are amazingly welcoming, professional and helpful.","comment":{"@type":"Comment","name":"","datePublished":"2023-12-09T05:36:27.48Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"norberto flores"},"datePublished":"2023-12-01T01:56:48.576Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jessica Garcia"},"datePublished":"2023-11-21T22:56:19.474Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Noah was AMAZING!!!! The system was giving us a hard time but he was so great that I didnt even mind. Great selection, many brands to choose from and fast service. Thank you!","comment":{"@type":"Comment","name":"","datePublished":"2023-11-22T18:57:15.472Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Claire Alexander"},"datePublished":"2023-10-31T18:12:56.583Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Josh was amazingggg thank you Josh!","comment":{"@type":"Comment","name":"","datePublished":"2023-11-01T03:04:42.751Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ronald Roach"},"datePublished":"2023-10-30T14:59:32.787Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Salesperson took the time to help me find the right pair of sun glasses. He was not rushed, he made sure I felt comfortable with the way they looked on my face. Best experience!!!!!","comment":{"@type":"Comment","name":"","datePublished":"2023-10-30T19:54:08.214Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Edward Greer"},"datePublished":"2023-10-28T18:00:23.791Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I have been a LenseCrafters customer for quite a few years now, and Kathy has ALWAYS taken excellent care of me! She’s honest when it comes to the frames I’m trying on and it’s not just about the sale for her! She genuinely cares and wants to make sure the glasses you’re getting are what you need not just for looks.","comment":{"@type":"Comment","name":"","datePublished":"2023-10-29T05:44:17.557Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Guajiro"},"datePublished":"2023-10-23T21:59:39.94Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2023-12-12T21:28:16.257Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ayo Fatinikun"},"datePublished":"2023-10-20T19:49:07.363Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great help in the spur of a moment. Thank you guys for being flexible!","comment":{"@type":"Comment","name":"","datePublished":"2023-10-21T04:16:25.425Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"C Miller"},"datePublished":"2023-10-16T19:49:50.547Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Noah and Randy was spot on in assisting me in what I needed help with. Definitely makes Glass wearing cool.","comment":{"@type":"Comment","name":"","datePublished":"2023-10-17T03:35:00.007Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Yusuf Desai"},"datePublished":"2023-10-07T14:32:51.678Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The staff was friendly and promptly helped me by fixing my broken frame.\nGreat job!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Brian Winiesdorffer"},"datePublished":"2023-10-05T20:17:07.759Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2023-10-07T01:11:18.275Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"April McNaughton"},"datePublished":"2023-09-28T22:38:26.417Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Amazing customer service! We brought in my husbands glasses due to the screw not tightening and Noah replaced the screw and cleaned them for us for free!","comment":{"@type":"Comment","name":"","datePublished":"2023-09-29T01:45:28.16Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Tanner Wiltrout"},"datePublished":"2023-09-26T18:28:23.582Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2023-09-30T02:00:49.802Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Antonella Brancato"},"datePublished":"2023-09-18T22:45:54.732Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Noah was amazing with his customer service","comment":{"@type":"Comment","name":"","datePublished":"2023-09-21T16:44:33.303Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kevin Erdelac"},"datePublished":"2023-09-12T20:56:37.15Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great eye care experience with Randy at International Mall!!! Exceeded expectations!","comment":{"@type":"Comment","name":"","datePublished":"2023-09-13T19:38:17.856Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ivan Jaramillo"},"datePublished":"2023-09-08T21:34:01.918Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great service highly recommend","comment":{"@type":"Comment","name":"","datePublished":"2023-09-11T13:51:03.236Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!\n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Cortney Goldman"},"datePublished":"2023-09-04T16:29:05.864Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very helpful customer service team! And a great selection of products.","comment":{"@type":"Comment","name":"","datePublished":"2023-09-06T17:56:22.41Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ron Christie"},"datePublished":"2023-09-02T18:51:33.083Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Stopped in to Lens Crafters expecting to be there half a day for a minimal fix to my glasses. Noah had me in and out within minutes and without any absurd charges. Would definitely visit again.","comment":{"@type":"Comment","name":"","datePublished":"2023-09-05T18:38:21.693Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Marissa Guiffre"},"datePublished":"2023-09-01T19:33:27.658Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Laura was super helpful! Needed my Oakleys fixed and was in/out!","comment":{"@type":"Comment","name":"","datePublished":"2023-09-06T16:43:49.899Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Auggie Miller"},"datePublished":"2023-09-01T16:39:25.017Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very polite and helpful staff and quick service!","comment":{"@type":"Comment","name":"","datePublished":"2023-09-01T18:29:10.196Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Steve Brown"},"datePublished":"2023-09-01T15:12:12.177Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Fast service, no waiting. Knowledgeable staff.","comment":{"@type":"Comment","name":"","datePublished":"2023-09-01T19:07:51.09Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Tequila J"},"datePublished":"2023-08-23T13:18:33.658Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Noah was absolutely amazing! He displayed excellent customer service and it was very much appreciated. He's definitely the example of who all should strive to be in the customer service business or find a new job!\n\nHOWEVER, I went to this location the day prior to Noah assisting and the experience was horrible. The salesman was extremely rude and should not be working with customers if he doesn't know how or want to do his job. He had one job, to adjust my son's glasses to rest properly on/around his nose. I've taken his glasses to numerous locations and they were ALWAYS adjusted properly. Therefore,\nI know it could be done. Luckily another worker (I think she was the manager) came to the rescue and was able to assist without making me or my son feel like an inconvenience. The five stars are ONLY because of Noah and the female worker that assisted.","comment":{"@type":"Comment","name":"","datePublished":"2023-08-23T23:00:21.555Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Celine Marie Syc"},"datePublished":"2023-08-20T21:15:56.583Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Cathy and Josh were so helpful and patient. I appreciate their friendliness and attentiveness. They truly go above and beyond for their customers while it being a very busy time in the store. I recommend them so highly!!","comment":{"@type":"Comment","name":"","datePublished":"2023-08-21T18:13:58.211Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Anthony Tarallo"},"datePublished":"2023-08-18T17:57:21.105Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Noah was very helpful in adjusting my eye glasses! Highly recommend!","comment":{"@type":"Comment","name":"","datePublished":"2023-08-21T19:46:28.312Z","text":"Thanks for your review! We are happy to hear our team was welcoming to you during your visit, making this a great experience for you. We look forward to your next visit!\n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Avril Walter"},"datePublished":"2023-08-17T15:56:42.256Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The service is exceptional. The staff gives you one-on-one personal attention and gives good insight on frames and other questions you may have. They are very well trained and experts in their field and are there to answer and help you with picking out lens and even fixing minor problems. A big shoutout to Josh for helping me two days in a row with my glasses and fixing some things with my frames and the rest of the staff for answering questions relating to brands, frames, and lens. I would 100% recommend for anyone who is in need of a new pair of glasses or who has any questions relating with their glasses!","comment":{"@type":"Comment","name":"","datePublished":"2023-08-17T22:10:35Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! \n\n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"William Skehan"},"datePublished":"2023-08-17T14:55:59.684Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Did a frame adjustment for free, for glasses I didn't even buy there. Appreciated!","comment":{"@type":"Comment","name":"","datePublished":"2023-08-17T15:42:56Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Arleny Estenoz"},"datePublished":"2023-08-12T17:04:27.572Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2023-08-16T18:17:11Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!\n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Joshua Pawlik"},"datePublished":"2023-08-11T18:48:58.245Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great service, was able to fix my sons glasses in less than two minutes when other couldn’t in a whole day!!!","comment":{"@type":"Comment","name":"","datePublished":"2023-08-11T19:14:17Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Manley Tuttle"},"datePublished":"2023-08-10T22:14:18.224Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great and fast service","comment":{"@type":"Comment","name":"","datePublished":"2023-08-11T16:00:15Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Preston West"},"datePublished":"2023-08-10T21:08:24.297Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Dr. Claffie is incredible and one of the most professional Doctors I’ve ever had the privilege to see. Her candor and zeal are beyond reproach. I went in for a standard eye appointment and it was quick and painless.","comment":{"@type":"Comment","name":"","datePublished":"2023-08-10T21:28:35Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Eman Abuabaid"},"datePublished":"2023-08-08T18:05:27.84Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Joshua was a gray help","comment":{"@type":"Comment","name":"","datePublished":"2023-08-08T20:14:09Z","text":" Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Faith Hope Eagle"},"datePublished":"2023-08-08T15:47:38.593Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Thank you, Josh was a great help.. thanks for the great customer service","comment":{"@type":"Comment","name":"","datePublished":"2023-08-08T19:02:32Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Harlem IntheBuildn"},"datePublished":"2023-08-03T12:32:52.083Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I went to Lenscrafters 2760 inside the International Plaza Mall in Tampa on August 2nd, 2023 Wednesday & had a very pleasant & helpful experience. Before I had a chance to examine any of the eyeglasses, I was approached by a worker who I think is named Joshua. He helped me out with my prescription that is on file & was more than willing to order the frames that I like, but I spotted a different frame that I liked. He gave me a breakdown of what they had available in the types of lenses & what would be best for me. He also gave me the breakdown of the prices. I have to say from personal experience, the customer service is always Top Notch & very friendly & welcoming.","comment":{"@type":"Comment","name":"","datePublished":"2023-08-03T13:57:58.85Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Scott Porter"},"datePublished":"2023-07-26T18:59:10.785Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Store is amazing and so many lens options. Josh was excellent and helped my wife tighten her frames to the perfect fit. Highly recommend this place !","comment":{"@type":"Comment","name":"","datePublished":"2023-07-26T19:13:44Z","text":" Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again.\n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"A Leone"},"datePublished":"2023-07-24T23:46:25.598Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Salesperson, Joshua (563979) always does a wonderful job! He is very helpful, patient and kind. Great asset to LensCrafters.","comment":{"@type":"Comment","name":"","datePublished":"2023-07-25T13:36:40Z","text":" Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again\n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Hung Choi"},"datePublished":"2023-07-22T00:03:06.584Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2023-07-22T15:37:28Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!\n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kevin Edgcomb"},"datePublished":"2023-07-20T21:41:22.233Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The staff was very knowledgeable and helped me select a pair of glasses that were perfect","comment":{"@type":"Comment","name":"","datePublished":"2023-07-21T03:03:34Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Byron Mccants"},"datePublished":"2023-07-09T17:18:58.885Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Chris Lemus"},"datePublished":"2023-07-07T21:41:27.922Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Super special shoutout to Randy. My Ray-Bans broke in a manner that could only happen from a defective item, and he agreed upon further evaluation. While I do have the protection plan, this was the fault of the manufacturer and he immediately swapped the frames out.","comment":{"@type":"Comment","name":"","datePublished":"2023-07-14T18:13:54Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Zachariah Lehoux"},"datePublished":"2023-07-06T23:45:18.162Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Needed a repair on my glasses and Josh took care of me free of charge! Very good service, nice people and nice selection of glasses. Highly recommend!","comment":{"@type":"Comment","name":"","datePublished":"2023-07-19T02:36:32Z","text":"Hi! Thank you so much for your review. We are excited to hear Josh was able to help make your experience in LensCrafters a great one. We look forward to seeing you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jessica Acosta"},"datePublished":"2023-07-06T17:01:57.155Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"LENSCRAFTERS STOLE MY MONEY!!!!! Worse company ever. Kathy the store Mananger is no help at all! I had paid over $1,000.00 cash for my glasses and eye exam and submitted an OON to my provider and the check was cut to them! This was over 4 months ago. LensCrafters refuses to issue my refund and tells me they can’t help me. I NEED MY MONEY!!!!!! DO NOT GO HERE!!!","comment":{"@type":"Comment","name":"","datePublished":"2023-07-06T20:02:06Z","text":"Hi there, thank you for your review. We are sorry to hear about your experience. Please go to http://ms.spr.ly/6265gxFI5 to follow up so we can work to correct this issue. \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"JD Kollar"},"datePublished":"2023-07-04T17:04:43.591Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"All staff were great from doctor office to sales staff on floor. First time here and was also impressed with all the designer selections. I was a walk-in and got right in 15 mins later. Wow experience!","comment":{"@type":"Comment","name":"","datePublished":"2023-07-20T00:32:29Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Nadeem Akmal"},"datePublished":"2023-07-04T01:14:42.158Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Amazing service, fixed my glasses within minutes!","comment":{"@type":"Comment","name":"","datePublished":"2023-07-15T02:49:07Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Denise Hudson"},"datePublished":"2023-07-01T14:23:30.309Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Stopped in for an adjustment. Laura was amazing. Thanks for the great service.","comment":{"@type":"Comment","name":"","datePublished":"2023-07-14T02:22:36Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Christina Hayes"},"datePublished":"2023-06-28T15:02:27.629Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Cathy at LensCrafters Tampa Mall goes above and beyond to her customers. I stepped in today with a pair of broken sunglasses that she happily fixed for me! Next time I’m ready to buy a new pair sunglasses I will be going to her!","comment":{"@type":"Comment","name":"","datePublished":"2023-06-28T22:33:59Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! \n\n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"May Alvarez"},"datePublished":"2023-06-24T20:05:47.102Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Excellent customer service. Replaced Prada sunglasses nose pad super fast and free.","comment":{"@type":"Comment","name":"","datePublished":"2023-07-13T23:57:46Z","text":"Thank you for your feedback! We are happy to hear about your positive experience and look forward to serving you! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jose O"},"datePublished":"2023-06-20T21:18:49.503Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great customer service.","comment":{"@type":"Comment","name":"","datePublished":"2023-06-23T21:08:41Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Phong Lam"},"datePublished":"2023-06-20T17:03:55.252Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I had an amazing experience at LensCrafters. Excellent customer service, super friendly, and very helpful.","comment":{"@type":"Comment","name":"","datePublished":"2023-06-23T19:17:28Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Pauline Santos"},"datePublished":"2023-06-19T23:32:32.831Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Excellent Service. I am grateful that ishadeen. She really took care of me providing the best service in terms of the quality I needed with my eye glasses to the breakdown of my cost.","comment":{"@type":"Comment","name":"","datePublished":"2023-06-21T02:31:09Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Luz Essex"},"datePublished":"2023-06-13T16:51:07.676Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"They are amazing!\nI will never go anywhere else, they are knowledgeable and professional.\nThank you Theresa for being so accommodating and ensured I was 100% satisfied.","comment":{"@type":"Comment","name":"","datePublished":"2023-06-13T19:57:45Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Francesca Bertoglio"},"datePublished":"2023-06-13T15:37:29.955Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"very nice!","comment":{"@type":"Comment","name":"","datePublished":"2023-06-22T23:40:18Z","text":"Thank you for your review! We look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Lexi Almberg"},"datePublished":"2023-06-06T19:57:56.338Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Lens crafters helped out with a repair free of charge","comment":{"@type":"Comment","name":"","datePublished":"2023-06-07T19:22:09Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Anna Molenaar"},"datePublished":"2023-06-03T21:11:05.822Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Huyen was supper helpful","comment":{"@type":"Comment","name":"","datePublished":"2023-07-11T19:46:50Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jake Thain"},"datePublished":"2023-06-03T20:39:10.148Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Mora was a great help! I took my sunglasses in because the screws were too tight and no other store said they could fix it… I highly recommend mora and LensCrafters!","comment":{"@type":"Comment","name":"","datePublished":"2023-06-05T22:13:49Z","text":"Thank you for your feedback! We are happy to hear about your positive experience and look forward to serving you! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Geta Dumitru"},"datePublished":"2023-05-31T18:11:27.256Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I want to mention how professionally and knowledgeable are Josh and Laura in store tampa international plaza !!! I hope they get recognized and you need more people like them","comment":{"@type":"Comment","name":"","datePublished":"2023-06-01T21:14:22Z","text":"Hi! Thank you so much for your review. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Gary Benson"},"datePublished":"2023-05-28T13:48:44.924Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"The store manager has zero customer service skills and down talks to customers.\n\nAfter purchasing 3 pairs of glasses and 4 sets of lenses we will not be going back.\n\nYou can find cheaper lenses any where else with the same quality.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Robby Munoz"},"datePublished":"2023-05-26T19:51:12.449Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Kathy was extremely sweet and helpful. One of the best customer service experiences I have ever had","comment":{"@type":"Comment","name":"","datePublished":"2023-06-02T20:14:38Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Luis Betancur"},"datePublished":"2023-05-26T00:43:49.547Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"I had an eye appointment with Dr. Michelle Nguyen today, and I was appalled by how she treated me during the consultation; she was rude, impatient, combative, and condescending. I did not let this last more than five minutes, and when I noticed her nonsense and condescending tone, I opted for terminating my consultation. At first, I thought that it was just my impression, but after reading other reviews on Google (under Dr. Claffie & Associates 2223 N Westshore Blvd Space 202, Tampa, FL), I realized that simply she has low standards, provides poor service, and lacks professionalism.\n\nWhat is most concerning, is Lenscrafters' negligence in letting Dr Michelle Nguyen continue to mistreat patients, who are also their customers (at least six people have expressed the same treatment by someone who is clearly incompetent and shouldn't even be called a Dr.)\n\nI've reported this directly to Lenscrafters and my insurance company and suggest anyone that experiences this kind of treatment in the future do the same.","comment":{"@type":"Comment","name":"","datePublished":"2023-05-26T00:55:31Z","text":"Hi there, thank you for your review. We are sorry to hear about your experience. Please go to http://ms.spr.ly/6268gjlSe to follow up so we can work to correct this issue. "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"John Klarides"},"datePublished":"2023-05-23T15:51:15.979Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Horrible customer service! Takes forever just to be acknowledged. Told me would be 14 days to receive my glasses. Recommend going to Tyrone much nicer staff and got my glasses same day.","comment":{"@type":"Comment","name":"","datePublished":"2023-06-05T19:31:54Z","text":"Thank you for your review. We are sorry to hear your experience at LensCrafters did not meet your expectations. We strive to meet all of our customer needs. Please go to http://ms.spr.ly/6269g9mSR to follow up so we can redirect your concern to the appropriate person. \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Dara M"},"datePublished":"2023-05-22T13:45:58.288Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2023-06-06T15:38:17Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Matt D"},"datePublished":"2023-05-19T18:44:44.349Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Smooth and quick","comment":{"@type":"Comment","name":"","datePublished":"2023-06-07T16:00:11Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Carlos Brown"},"datePublished":"2023-05-17T20:13:03.075Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2023-06-08T16:06:04Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"AFN"},"datePublished":"2023-05-16T22:27:41.533Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Adjusted my glasses for free","comment":{"@type":"Comment","name":"","datePublished":"2023-06-08T17:09:57Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"D. A."},"datePublished":"2023-05-16T16:05:00.879Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Walked in today for the first time with broken sunglasses. Debbie was superb and very professional. Took care of the problem, no questions asked. Excellent customer service skills!! Thank You Debbie~","comment":{"@type":"Comment","name":"","datePublished":"2023-06-08T20:44:00Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Tony Chau"},"datePublished":"2023-05-14T19:54:01.981Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2023-06-09T13:41:47Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jessica"},"datePublished":"2023-05-14T19:09:52.749Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2023-06-09T13:54:07Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"sydney"},"datePublished":"2023-05-12T20:29:00.911Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2023-06-09T16:06:37Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"April Mezick"},"datePublished":"2023-05-12T20:25:50.279Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Amazing as always","comment":{"@type":"Comment","name":"","datePublished":"2023-06-09T16:12:19.952Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jevon Stokes"},"datePublished":"2023-05-12T20:19:04.504Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The glasses were very stylish and sturdy and eye wear protection plan is a must get for people who are a little bit clumsy.","comment":{"@type":"Comment","name":"","datePublished":"2023-05-13T02:07:42Z","text":"Thank you for your positive review! We are ecstatic to hear you are enjoying your glasses. We look forward to seeing you again. "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Daniel Lopez"},"datePublished":"2023-05-12T17:41:07.3Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Good, fast service with friendly people.","comment":{"@type":"Comment","name":"","datePublished":"2023-06-09T17:58:35Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"dina harfouch"},"datePublished":"2023-05-10T19:16:53.638Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2023-06-09T17:22:04Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! \n\n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"M Kay"},"datePublished":"2023-05-09T17:22:27.715Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I needed help with putting my lenses back in my glasses and tightening my frames. Josh is the best and helped me with ease! Highly recommend.","comment":{"@type":"Comment","name":"","datePublished":"2023-06-10T00:59:38Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"monica farje"},"datePublished":"2023-05-09T00:45:59.465Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Where to start! I have been a regular customer since 2013. I never had a problem before but this last time has been a nightmare a nightmare!\nI paid More than seven hundred Dollars for a pair of Prescribed Ray Bay.\nThose are the glasses I always Buy.\nAfter the first week I got the glasses one of them fell from the frames so I went back to the store and she just told me that she can put it back.\nIndeed she put it back.\nBut again the lens fell.\nI went back to the store and after having no one to help me\nThey just charged me $25 to get new frames. Even though it was there wrong and not mine. The frames were defective from day one and she told me that if that happen again I will have to pay another $25 again and again and again I will never go back to lens and Crafters!\nYou will lose a good customer and Friends!","comment":{"@type":"Comment","name":"","datePublished":"2023-05-09T01:49:13Z","text":"Thank you for your review. We are sorry to hear that your experience at LensCrafters did not meet your expectations. We strive to deliver the best service in the industry. Please go to http://ms.spr.ly/6262gpLbO to follow up so we can work to correct this issue. "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jorge Ronay"},"datePublished":"2023-05-07T18:28:13.717Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Your associate Huyen took very good care of us. She help us choose the right model of lenses that we liked and she explain all the options that LensCrafters offered.\n\nThis is my first prescription lenses that I buy and definitely I will become your customer from now on.\n\nThank you Huyen !! You did an excellent job !","comment":{"@type":"Comment","name":"","datePublished":"2023-05-09T01:14:57Z","text":"Hi! Thank you so much for your review. We are excited to hear Huyen was able to help make your experience in LensCrafters a great one. We look forward to seeing you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Cheryl Grasso"},"datePublished":"2023-05-04T17:44:28.46Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Such a nice staff that works here! Very helpful and knowledgeable! Thank you for your help today!","comment":{"@type":"Comment","name":"","datePublished":"2023-05-06T01:32:36Z","text":"Thank you for your review. Our associates are some of the best around and we are always happy to hear our customers feel the same! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Cynthia Graham"},"datePublished":"2023-05-04T14:22:34.311Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very helpful tightened ny glasses no. Charge!!","comment":{"@type":"Comment","name":"","datePublished":"2023-06-12T20:32:50Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Zachery Mills"},"datePublished":"2023-05-03T22:51:47.419Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great service","comment":{"@type":"Comment","name":"","datePublished":"2023-06-13T17:56:53Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Imara"},"datePublished":"2023-05-01T23:39:40.739Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2023-06-12T21:17:43.121Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"daniel engelhardt"},"datePublished":"2023-04-30T21:13:03.64Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Super service!","comment":{"@type":"Comment","name":"","datePublished":"2023-06-13T02:43:04Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Eric Modjeski"},"datePublished":"2023-04-30T20:26:40.381Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great customer service","comment":{"@type":"Comment","name":"","datePublished":"2023-06-13T01:56:59Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Neema"},"datePublished":"2023-04-30T20:15:26.965Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2023-06-13T01:51:05Z","text":"Thank you for your review! We look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Glendae Tuthill"},"datePublished":"2023-04-30T18:33:53.929Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Kindly tightened a pair of glasses on my head even though I didn’t buy anything this time. ;’)","comment":{"@type":"Comment","name":"","datePublished":"2023-06-13T01:24:51Z","text":"Thank you for your feedback! We are happy to hear about your positive experience and look forward to serving you! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Manuel Ortiz"},"datePublished":"2023-04-22T19:46:48.142Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2023-05-26T03:21:52Z","text":"Thank you for your feedback! We are happy to hear about your positive experience and look forward to serving you! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"W Klint"},"datePublished":"2023-04-21T20:00:06.327Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great service! The lens popped out of my glasses frame. LensCrafters tightened all the frame screws, cleaned my lenses and all with a smile & no charge. This despite me never having bought the frames from them or being a prior client. Thank you!!","comment":{"@type":"Comment","name":"","datePublished":"2023-04-21T20:21:25.458Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Keonia Rudolph"},"datePublished":"2023-04-20T11:28:13.978Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great experience. I went in to exchange my glasses that I had received from the LensCrafters in Brandon. (This LensCrafters had a better selection of glasses) I was helped by Ishadeen who was absolutely great at helping me pick frames that fit my face and letting me know the price difference. Definitely coming back for my next pair.\nDate of service: 4/13/23.","comment":{"@type":"Comment","name":"","datePublished":"2023-05-12T03:01:01Z","text":"Hi! Thank you so much for your review. We are excited to hear that Brandon and Ishadeen were able to help make your experience in LensCrafters a great one. We look forward to seeing you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Keith Hill"},"datePublished":"2023-04-19T18:44:40.919Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2023-05-10T01:36:08Z","text":"Awesome to hear! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Debbie Kulp"},"datePublished":"2023-04-15T13:27:01.399Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The service is Awesome and A variety of Frames. .","comment":{"@type":"Comment","name":"","datePublished":"2023-04-20T18:40:58.067Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jonathan Monsour"},"datePublished":"2023-04-14T20:12:01.96Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2023-04-19T18:54:33Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"franciebc"},"datePublished":"2023-04-14T19:20:05.414Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"This has been my go-to for eye care as long as I've lived in Tampa. Dr Claffie is wonderful. Very thorough and always has time for questions. On my visit today, Laura was extremely helpful and knowledgeable when it came time to select new frames. All around great experience. Highly recommend!","comment":{"@type":"Comment","name":"","datePublished":"2023-04-19T17:53:07Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"shane cronin"},"datePublished":"2023-04-14T16:21:33.795Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2023-04-19T15:21:22Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jim Barrell"},"datePublished":"2023-04-12T15:06:49.315Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Excellent customer service!","comment":{"@type":"Comment","name":"","datePublished":"2023-04-17T20:42:28Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jayme Parparian"},"datePublished":"2023-04-11T16:27:10.701Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2023-04-14T18:46:19Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Nelis Louw"},"datePublished":"2023-04-08T20:34:29.193Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great service!","comment":{"@type":"Comment","name":"","datePublished":"2023-04-13T14:23:47Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Drew C. zimmerman"},"datePublished":"2023-04-08T17:35:12.923Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Friendly service, adjusted my glasses very quickly and did a great job (at no charge!).","comment":{"@type":"Comment","name":"","datePublished":"2023-04-12T20:17:59Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Orlan Albear"},"datePublished":"2023-04-04T19:25:42.199Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very helpful staff, Laura was great and the technician came out herself to give me my order. Totally recommend.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Morgan Douglas"},"datePublished":"2023-03-31T23:43:25.605Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Super friendly staff! Quick and very helpful. Definitely recommend","comment":{"@type":"Comment","name":"","datePublished":"2023-04-06T15:26:34Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Pattie Fleig"},"datePublished":"2023-03-31T18:15:36.383Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Fast and efficient","comment":{"@type":"Comment","name":"","datePublished":"2023-04-05T20:11:23Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Nicole Rodriguez"},"datePublished":"2023-03-31T17:57:55.154Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I was helped immediately with my sunglasses that I didn't even purchase from LensCrafters. A very nice gentleman fixed my sunglasses at no charge and left them feeling brand new! (03/30/23)","comment":{"@type":"Comment","name":"","datePublished":"2023-04-05T19:58:06Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Michael Peters"},"datePublished":"2023-03-31T16:12:36.825Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Ladies working were very nice and changed my nose pads, cleaned the glasses and checked the fit. Thanks","comment":{"@type":"Comment","name":"","datePublished":"2023-04-05T17:37:12Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Sheldon Rose"},"datePublished":"2023-03-28T20:31:03.005Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2023-04-03T19:34:26Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"RONNIE GUERRERO"},"datePublished":"2023-03-26T21:35:35.944Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Julia Winter"},"datePublished":"2023-03-25T19:34:54.339Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Wow Lens Crafters International Plaza is the best store in the whole wide world!","comment":{"@type":"Comment","name":"","datePublished":"2023-03-31T18:29:43Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Heidi D'Ambrosio"},"datePublished":"2023-03-25T19:22:57.919Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Amazing customer service\nTruly appreciate the help with picking out my glasses","comment":{"@type":"Comment","name":"","datePublished":"2023-03-27T13:29:32Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Fatimah Abdulameer"},"datePublished":"2023-03-25T16:19:46.319Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Antonio Estrada"},"datePublished":"2023-03-22T16:18:18.263Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I have been to other LensCrafters but this location has since far exceeded any other that I been too. Everyone was super nice and friendly and made me feel welcomed and comfortable. Thank you so much!!","comment":{"@type":"Comment","name":"","datePublished":"2023-03-28T16:52:42Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"GUIDO GUNZ"},"datePublished":"2023-03-21T17:14:12.914Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Debbie was so helpful. Her service is A1. Thanks so much. It's always a pleasure at this location.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Cornealous TV"},"datePublished":"2023-03-18T15:43:15.242Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I heard from a friend that LensCrafters can straighten my Balmain sunglasses because they were tight! They exceeded my expectations and would recommend them again. Guess it was free of charge too!\n\nThanks","comment":{"@type":"Comment","name":"","datePublished":"2023-03-23T16:18:19Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Hungry Florida Girl"},"datePublished":"2023-03-14T14:46:40.773Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Noah and Debbie saved the day! They epitomized customer service with a quick repair and seemed happy to help. Difficult to find these days!! Thank you both.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"TwoWheeled Gator"},"datePublished":"2023-03-13T17:28:01.904Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Repaired my father in laws glasses for free. Friendly and helpful","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"saverna bates"},"datePublished":"2023-03-11T23:12:47.469Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"From the beginning to the end of my eye appointment everything went well! Coty, Jacob, Amy and Laura gave excellent customer. Everyone was professional and all of them made my experience beautiful! Dr Nguyen was simply the Best","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"butterflyszn"},"datePublished":"2023-03-10T17:13:40.067Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great experience with Debbie! Explain details in a very clear matter and was very patient. I will definitely refer others to Lenscrafters","comment":{"@type":"Comment","name":"","datePublished":"2023-03-16T13:51:46Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"John McConnell"},"datePublished":"2023-03-09T19:01:36.773Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Debbie Dobson-Kulp was very helpful with my selections.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kevin Reeves"},"datePublished":"2023-03-06T19:19:47.574Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Went in for a glasses repair after losing a screw. They fixed them quickly, tightened them up and overall made them in better shape. Great place to come for repair.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Rolando Sanabria"},"datePublished":"2023-03-04T15:40:54.222Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great attention 5 stars","comment":{"@type":"Comment","name":"","datePublished":"2023-03-09T21:21:41Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jay Shepard"},"datePublished":"2023-03-02T19:07:16.346Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Isha and Laura did a great job fixing my glasses!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jessica Fulchiero"},"datePublished":"2023-02-25T22:16:49.432Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Really great service! Thank you!!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Alejandro Cruz"},"datePublished":"2023-02-21T19:19:17.182Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Fixed my glasses with no time wasted. Excellent service","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Gavin Scott"},"datePublished":"2023-02-21T17:49:35.807Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great work as always! Thanks for the adjustment 😀","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Doug Taylor"},"datePublished":"2023-02-20T22:49:30.019Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"This was my first ever visit to LensCrafters. The great frame selection and products available was better than I have experienced elsewhere. Kathy did an amazing job helping me understand all of the lens options available for the three different glasses I purchased today (regular, computer and sunglasses). Her level of expertise and knowledge made me feel very comfortable with my purchase. We will definitely be back.","comment":{"@type":"Comment","name":"","datePublished":"2023-02-27T19:02:47Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Nic Schooley"},"datePublished":"2023-02-18T18:29:19.269Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Grade A service. I went in there to correct my sunglasses and the ladies helped me out quickly and efficiently. I was out of the door in 5 minutes","comment":{"@type":"Comment","name":"","datePublished":"2023-02-24T19:49:40Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"nishant narula"},"datePublished":"2023-02-15T15:52:15.097Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"My wife booked eye check-up appointment at Lens Crafters.\nWe were 10 minutes late due to traffic but they understood our situation and let her in for eye-checkup.\nThe eye-checkup was done professionally and it was completed on-time.\nAfter the eye-checkup she soon got her results.\nAfter results we checked out different spectacles options that they have.\nThey have different spectacles and they ask us for our recommendations and it can be made and fixed according to our requirements.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Terry"},"datePublished":"2023-02-13T16:38:00.947Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I wasn’t a customer here and i did not buy anything here, just want to share my experience about how great their service is.\n\nMy glasses nose pads got loose and i lost one of them. i bought some from Amazon but i do not know how to install them. I thought coming to LensCrafter and buy new nose pads from them so they can install for me as well. Unfortunately, they do not have the nose pads for my glasses. Then i told Isha, a nice lady who is helping me, that i have bought some from Amazon that might fit. She was nice enough to install it with no charge. I really hope to pay her in some way but she refused. So i come to here and put some good words for Isha. Thank you so much.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kellie Kim"},"datePublished":"2023-02-12T19:11:36.044Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"John Hunter"},"datePublished":"2023-02-12T17:17:43.041Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great, fast service and friendly staff fixed my sunglass nose pieces right away!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ericka Borbon"},"datePublished":"2023-02-11T20:35:13.477Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Aisha has great customer service. I would consider coming here for glasses in the future.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Daniel"},"datePublished":"2023-02-10T22:34:01.726Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2023-02-16T21:54:18Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Valery Moskaliov"},"datePublished":"2023-02-10T18:03:22.928Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"We visit this shop,specialist help to all of us.I advice everyone","comment":{"@type":"Comment","name":"","datePublished":"2023-02-10T19:10:10Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Yainer Rodríguez Zaragoza"},"datePublished":"2023-02-07T17:45:49.581Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Debbie was of great help! Highly recommended 👌","comment":{"@type":"Comment","name":"","datePublished":"2023-02-07T18:41:34Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Alejandro Castañeda"},"datePublished":"2023-02-03T17:33:54.246Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Teresa is lovely and the Staff is Friendly!","comment":{"@type":"Comment","name":"","datePublished":"2023-02-08T22:21:57Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!\n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"kathrine lol"},"datePublished":"2023-02-03T00:40:28.315Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Isha was absolutely amazing, quick service and incredibly friendly and understanding. Will be coming back!!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Vantrell Blake"},"datePublished":"2023-02-02T23:52:05.714Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Isha took great care of me highly recommended","comment":{"@type":"Comment","name":"","datePublished":"2023-02-08T19:51:12Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Donald Dietrich"},"datePublished":"2023-02-01T22:40:44.282Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Josh did an amazing job fixing my sunglasses fit. He was super friendly and did no charge me for the adjustment. Thank you Josh!! Don Dietrich","comment":{"@type":"Comment","name":"","datePublished":"2023-02-07T18:54:17Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Christopher Chamness"},"datePublished":"2023-02-01T18:34:00.641Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Josh gave me excellent service! Best of the best great staff all together. 10 out of 10","comment":{"@type":"Comment","name":"","datePublished":"2023-02-06T21:47:06Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kodie Le"},"datePublished":"2023-01-31T20:07:41.923Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Theresa and Laura were great and they helped me find the perfect pair of glasses!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"flor flores"},"datePublished":"2023-01-31T17:47:51.41Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"They were friendly and quick","comment":{"@type":"Comment","name":"","datePublished":"2023-02-06T18:12:54Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Claybra Selmon"},"datePublished":"2023-01-29T01:27:01.55Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Went into this location to to purchase sunglasses, two pair to be exact, and I need it to get prescription lenses for them. The store representative who helped me told me that there were two colors to choose from for the lenses when. I asked to see samples of the colors that were available. She told me that she didn’t have any samples. I told her that for the money I was spending for these glasses I really wanted to see what color lenses I would end up with, she again said she didn’t have any samples. when I told her that I couldn’t purchase them without knowing how they were going to look she then said oh maybe we have some thing I can show you, she went to the back and came out with the color samples. I felt as if she lied to me about having the samples and didn’t want to take the time to show me instead she want me just to purchase without knowing. I don’t intend to ever shop at this location again and if you’re reading this I recommend that you think twice. Selmon 63.","comment":{"@type":"Comment","name":"","datePublished":"2023-01-30T16:56:00Z","text":"Thank you for your review. We are sorry to hear your experience did not meet your expectations. Please go to https://www.luxotticacustomercare.com/lenscrafters to follow up so we can work to correct this issue."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Darlene Jones"},"datePublished":"2023-01-24T20:43:50.097Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Came in for a repair, and they were very thorough and did an amazing job!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Gordon Gillette"},"datePublished":"2023-01-22T22:21:46.353Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2023-01-30T19:13:32Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Lauren Fitz-Randolph"},"datePublished":"2023-01-22T20:42:10.552Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Isha was fabulous and very helpful!! She took the time to really make sure I was happy with my purchase and how my frames fit. Someone who really went out of her way to make sure I was happy despite how busy it can get in there. Very pleased!","comment":{"@type":"Comment","name":"","datePublished":"2023-01-30T18:13:22Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Trays O'Reilly"},"datePublished":"2023-01-21T15:10:32.472Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Fantastic follow up series by Josh.","comment":{"@type":"Comment","name":"","datePublished":"2023-01-26T19:30:03Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Katiana Cox"},"datePublished":"2023-01-20T22:13:32.924Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Fast & friendly service. Josh was great!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Fortunate Construction"},"datePublished":"2023-01-17T01:30:36.381Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"I bought a very expensive Prada sunglasses and in a short time the astea broke, the store said they couldn't do anything. do not buy in this store","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Emily Meade"},"datePublished":"2023-01-14T20:56:43.391Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2023-01-20T18:23:57Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!\n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Cara"},"datePublished":"2023-01-13T19:32:47.164Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The service was exceptional!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Charles Palmer"},"datePublished":"2023-01-10T17:40:08.646Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I came into LensCrafters, where I normally purchase my prescription glasses, to have a new pair of Fendi sunglasses adjusted to my face. Debi was so kind and made the perfect adjustment at no charge!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Brittany Halsey"},"datePublished":"2023-01-05T19:10:53.424Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Laura was so lovely and so helpful!","comment":{"@type":"Comment","name":"","datePublished":"2023-01-10T21:28:16Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Evette Ruiz"},"datePublished":"2023-01-03T20:37:09.609Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Went in to change my TomFord nose pads and there wasn’t a charge very friendly staff and extremely attentive from the moment I walked in!! Josh the assistant mgr was very kind.","comment":{"@type":"Comment","name":"","datePublished":"2023-01-09T17:29:40Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!\n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Yanoese Pelaez"},"datePublished":"2023-01-02T18:24:24.62Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Josh did a fantastic job helping me pick out some new glasses. He was very patient and clearly explained all the options available to me, while also recommending the best options for my needs. I strongly recommend him","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Greg Ferguson"},"datePublished":"2023-01-02T17:38:02.356Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Nicholas Webb"},"datePublished":"2023-01-01T15:01:28.252Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great service and attention to detail, my new glasses are amazing.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Yolanda Flowers"},"datePublished":"2022-12-31T03:56:10.251Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"What a great place to shop for eye-wear! Teresa was a great assistant!","comment":{"@type":"Comment","name":"","datePublished":"2023-01-06T17:27:06Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"MADHURI DEVI"},"datePublished":"2022-12-22T20:50:06.58Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-12-28T18:12:42Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Alka Gandhi"},"datePublished":"2022-12-22T19:11:48.34Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-12-28T18:45:57Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"John Pizarro"},"datePublished":"2022-12-18T22:00:21.073Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Laura was very helpful and knowledgeable about the Gucci glasses we needed repaired. Will be back for my eye exam!","comment":{"@type":"Comment","name":"","datePublished":"2022-12-23T16:38:24Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Phong Lam"},"datePublished":"2022-12-18T17:21:28.924Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Josh was extremely helpful and very pleasant to work with. LensCrafters customer service are the best!","comment":{"@type":"Comment","name":"","datePublished":"2022-12-23T14:43:18Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Mark"},"datePublished":"2022-12-18T16:55:56.142Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Quin is incredible and really made my Christmas! Not only is working while pregnant difficult enough, but she greeted me with a huge smile, took care of my repair, and then sent me on my way with holiday wishes! I didn't have an appointment and was in and out within 8 minutes! Amazing!!! Thank you Quin!","comment":{"@type":"Comment","name":"","datePublished":"2022-12-23T14:48:33.125Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Gary Savidge"},"datePublished":"2022-12-17T20:14:45.089Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Kathy Winter was amazing. She help me find the glasses that looked the best on me and made it so easy. I wish more eye places were like this. Thanks Kathy","comment":{"@type":"Comment","name":"","datePublished":"2022-12-19T14:34:38Z","text":"Hi! Thank you so much for your review. We are excited to hear Kathy was able to help make your experience in LensCrafters a great one. We look forward to seeing you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kristina Garner"},"datePublished":"2022-12-16T17:44:13.396Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The manager was extremely helpful and was willing to find out what was needed to help complete the transaction and get our glasses to us in the Bahamas.","comment":{"@type":"Comment","name":"","datePublished":"2022-12-16T19:02:58Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Patrick Halks (MAIN Profile)"},"datePublished":"2022-12-16T15:15:10.591Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Debbie was wonderfully helpful; Thank you Debbie!","comment":{"@type":"Comment","name":"","datePublished":"2022-12-21T16:44:36Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Chris & Heather Musto"},"datePublished":"2022-12-15T21:17:17.774Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Wonderful staff. They fixed my wife’s glasses so fast. Amazing. We will be back!","comment":{"@type":"Comment","name":"","datePublished":"2022-12-20T20:23:37Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ralph Fine"},"datePublished":"2022-12-11T19:04:36.561Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I had a small issue with my glasses from a previous purchase. I asked if they could be repaired and the response was immediate. Very pleased with the customer service and willingness to stand behind the products they sell.","comment":{"@type":"Comment","name":"","datePublished":"2022-12-16T18:20:50Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"karina chavez"},"datePublished":"2022-12-09T18:14:23.836Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Super helpful and friendly","comment":{"@type":"Comment","name":"","datePublished":"2022-12-14T18:31:14Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!\n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Marcelo Colella"},"datePublished":"2022-12-06T23:20:44.038Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Isha and Josh were great helping me fix my lenses","comment":{"@type":"Comment","name":"","datePublished":"2022-12-12T19:29:44Z","text":"Thank you for your review. Our associates are some of the best around and we are always happy to hear our customers feel the same! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ashley Ehret"},"datePublished":"2022-12-04T22:02:17.473Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I was visiting from out of town and bent the frame of my glasses. The team was quick to repair them for me, and very friendly!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Daniella Veras"},"datePublished":"2022-12-03T19:04:31.084Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Amazing service always helpful and a great supply of frames","comment":{"@type":"Comment","name":"","datePublished":"2022-12-06T15:38:46Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Julia Stander"},"datePublished":"2022-12-03T17:37:18.819Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Wonderful staff. Had to do a quick emergency temple repair while at the mall to glasses I did not buy at Lens Crafters. They happily repaired. Very pleased my LensCrafters experience!","comment":{"@type":"Comment","name":"","datePublished":"2022-12-05T21:57:23Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"David Tyler"},"datePublished":"2022-12-03T03:06:42.465Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Highly recommended. Theresa and Lucy were excellent, and assisted me with everything I needed. Great staff, very helpful. 5 stars.","comment":{"@type":"Comment","name":"","datePublished":"2022-12-05T21:12:16Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Cedrica Jackson"},"datePublished":"2022-12-02T19:19:56.488Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Debby rocks","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Fabio Solis"},"datePublished":"2022-11-29T18:52:26.319Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-12-01T20:38:13Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!\n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Joann Brooks"},"datePublished":"2022-11-29T18:07:25.74Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"My mother in law took my husbands sunglasses in because they lost a screw. Debbie was so sweet to my MIL. Even though Debbie was very busy with other customers, she kept checking with my MIL to let her know how long it would be and thanked her multiple times for being patient. Debbie fixed the sunglasses and gave her a new case since it was cracked around the snap! My MIL said that Debbie gave her 5* service even with all the customers!! Well done!!!","comment":{"@type":"Comment","name":"","datePublished":"2022-11-29T18:34:36Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Casey Douglas"},"datePublished":"2022-11-28T22:16:19.7Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Michaela Selinga"},"datePublished":"2022-11-27T17:32:56.426Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great place! Josh was great help in fixing my glasses","comment":{"@type":"Comment","name":"","datePublished":"2022-11-28T14:54:37Z","text":"Thank you for your review! We look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kim Choate"},"datePublished":"2022-11-26T20:16:52.772Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Amazing!!! We’re on vacation and my glasses broke. Stopped by LensCrafters at the Tampa International plaza mall and Isha stepped up and saved the day! Thank you for your quick and amazing work!!","comment":{"@type":"Comment","name":"","datePublished":"2022-11-30T16:29:49Z","text":"Hi! Thank you so much for your review. We are excited to hear Isha was able to help make your experience in LensCrafters a great one. We look forward to seeing you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Setyana Loman"},"datePublished":"2022-11-26T16:33:07.527Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Lens Crafters has the best selections of glasses and this location has the best staff (specially Kathy❤️).","comment":{"@type":"Comment","name":"","datePublished":"2022-11-29T18:47:51Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"John Alexander"},"datePublished":"2022-11-26T15:22:58.49Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Josh, Cathy and Quinn provided top notch service as always! Best LensCrafters in the area!","comment":{"@type":"Comment","name":"","datePublished":"2022-11-29T18:13:37Z","text":"Thank you for your review. Our associates are some of the best around and we are always happy to hear our customers feel the same! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Terri Spencer"},"datePublished":"2022-11-23T21:55:12.873Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"My glasses got all funky during travel. Love the feelings when you get reminded how pretty you feel when your glasses fit you perfectly. Thanks for the adjustment, Isha! Wish I lived here! #5startreatment","comment":{"@type":"Comment","name":"","datePublished":"2022-11-28T19:00:56Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Caue Carvalho"},"datePublished":"2022-11-23T01:00:04.271Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Amazing. Kathy and Josh helped me so much. I went to the Ray-ban store and they couldnt fix my glasses, and they did an amazing job for me at LensCrafters.","comment":{"@type":"Comment","name":"","datePublished":"2022-11-28T17:51:01Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!\n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jojo Adkins"},"datePublished":"2022-11-21T20:03:54.619Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Everyone was so nice and helpful. It really makes a difference when you see your peers in the field to help along the journey to health. Thank you can’t wait til my next visit!","comment":{"@type":"Comment","name":"","datePublished":"2022-11-21T20:25:01Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"April Easterly"},"datePublished":"2022-11-17T15:37:48.75Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Theresa and the gentleman asst mgr at Intl Mall were so wonderful!","comment":{"@type":"Comment","name":"","datePublished":"2022-11-22T17:02:52Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Willie Bowman"},"datePublished":"2022-11-12T22:58:35.214Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Came in to get glasses fixed and clean. We taken care of very fast and was in and out. Love this location!","comment":{"@type":"Comment","name":"","datePublished":"2022-11-17T15:01:39Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Sofia Vichos"},"datePublished":"2022-11-11T20:39:27.296Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Tanya was amazing! Very helpful fixed my glass they are perfect","comment":{"@type":"Comment","name":"","datePublished":"2022-11-16T14:41:50Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!\n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Anonymous"},"datePublished":"2022-11-11T17:27:12.53Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Lenscrafters in International Plaza is excellent! Debbie was really helpful and accommodating in reviewing my questions, suggesting options, and adjusting my glasses. I appreciate Debbie and her willingness to help and provide outstanding service. Thank you!","comment":{"@type":"Comment","name":"","datePublished":"2022-11-11T17:43:21Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Yadira Hernandez"},"datePublished":"2022-11-11T17:08:39.482Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-11-15T17:28:07Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!\n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Arthur Ventura"},"datePublished":"2022-11-06T19:16:47.4Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"This is such a wonderful experience. I've never had anyone go above and beyond. Tanya was simply amazing!!!","comment":{"@type":"Comment","name":"","datePublished":"2022-11-07T18:27:21Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Heather R"},"datePublished":"2022-11-05T19:39:53.124Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The Tampa location inside the International Plaza was beyond helpful. I walked right in and was assisted immediately. It's said, \"The\nfirst impression is a lasting impression\". I will be returning when I am in Tampa!","comment":{"@type":"Comment","name":"","datePublished":"2022-11-09T14:56:33Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Rebecca Perry"},"datePublished":"2022-11-05T15:10:31.665Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Had an issue with sunglasses tonya was amazing and super helpful","comment":{"@type":"Comment","name":"","datePublished":"2022-11-08T20:42:05Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!\n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"E. Chesterfield"},"datePublished":"2022-11-04T16:54:42.932Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Debbie was great!! Extremely helpful and knowledgeable about the questions that we had. Excellent customer service.","comment":{"@type":"Comment","name":"","datePublished":"2022-11-07T20:50:09.443Z","text":"Hi! Thank you so much for your review. We are excited to hear Debbie was able to help make your experience in LensCrafters a great one. We look forward to seeing you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"John Johnson"},"datePublished":"2022-11-02T00:11:21.048Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I love the staff!!!!","comment":{"@type":"Comment","name":"","datePublished":"2022-11-02T16:16:35Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Eugene Delgado"},"datePublished":"2022-10-30T17:48:00.668Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great selection and relaxing atmosphere with no pressure to buy.","comment":{"@type":"Comment","name":"","datePublished":"2022-11-03T15:57:28Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!\n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Shannon Green"},"datePublished":"2022-10-25T14:28:20.49Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Debbie was exceptionally professional, efficient, and a complete angel during our visit to repair a pair of glasses.","comment":{"@type":"Comment","name":"","datePublished":"2022-10-25T19:17:28Z","text":"Hi! Thank you so much for your review. We are excited to hear Debbie was able to help make your experience in LensCrafters a great one. We look forward to seeing you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Adam Awwad"},"datePublished":"2022-10-24T16:39:59.133Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-10-27T15:24:13Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Victor Uribe"},"datePublished":"2022-10-24T14:16:48.936Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Amazing experience","comment":{"@type":"Comment","name":"","datePublished":"2022-10-27T15:06:27Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Oksana French"},"datePublished":"2022-10-24T00:05:30.584Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Went in on 10/19 and left wanting to ball my eyes out. I was quoted $700 for a pair of glasses and when I pressed on as to why so much, I was told the cost of lenses had gone up. I even asked about my insurance coverage and was told my total again.\nToday 10/23 I walked in and was greeted by Kathy (great employee btw). She asked if I had questions. I was snarky, sorry Kat, and asked “why did u have to raise the cost of lenses?” She looked at me confused. I explained my situation and she pulled up my account and did a re-evulation on my quote. She couldn’t even get the price up to $700. I left so happy knowing I have a pair of glasses on the way. Thank you for having her as your employee and thank you for checking over my original quote by Theresa. Why was my OG quote over $700? I feel like if I went forward with that, I would’ve been robbed and wouldn’t have known it!! I wish I could talk more great things in detail about Kathy I just ran out of characters to use.","comment":{"@type":"Comment","name":"","datePublished":"2022-10-27T13:53:01Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"teofilo govantes"},"datePublished":"2022-10-20T16:30:22.419Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Friendly and very Helpful Staff","comment":{"@type":"Comment","name":"","datePublished":"2022-10-24T19:23:43Z","text":"Thank you for your review! We look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Lori McBride"},"datePublished":"2022-10-18T18:14:34.999Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I needed some help with my sunglasses and Isha came to my rescue. She was great! Go see Isha!","comment":{"@type":"Comment","name":"","datePublished":"2022-10-18T18:27:38Z","text":"Hi! Thank you so much for your review. We are excited to hear Isha was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Shira Schlinsky"},"datePublished":"2022-10-11T16:37:55.183Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Taylor"},"datePublished":"2022-10-08T00:48:32.558Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very friendly, terrific service","comment":{"@type":"Comment","name":"","datePublished":"2022-10-13T14:35:38Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ebony Adside"},"datePublished":"2022-10-08T00:48:30.765Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Thank you ladies for your help!!","comment":{"@type":"Comment","name":"","datePublished":"2022-10-11T13:36:08Z","text":"Thank you for your review. Our associates are some of the best around and we are always happy to hear our customers feel the same!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"lamees rukieh"},"datePublished":"2022-10-01T22:09:20.132Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Awesome customer service! They tried their absolute best to fix my glasses even though they were absolutely messed up!","comment":{"@type":"Comment","name":"","datePublished":"2022-10-04T18:28:12Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Sheldon Snaggs"},"datePublished":"2022-09-29T13:15:53.52Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Tonya and the rest of the staff provided great customer service. Lucy in the lab did an amazing job with the lenses and gave a perfect fade job on the shades. Exactly what we spoke about & can see out the shades beautifully. Very happy w my purchase","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Rick H"},"datePublished":"2022-09-26T15:37:52.227Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Excellent customer service. Above and beyond to help me out.","comment":{"@type":"Comment","name":"","datePublished":"2022-09-26T18:02:41Z","text":"Thank you for your review. Our associates are some of the best around and we are always happy to hear our customers feel the same!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Meghan Douglass"},"datePublished":"2022-09-18T19:37:31.522Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Eye exams require an extra imaging that is not covered by any insurance. They will refuse to perform any eye exam (glasses or contacts) if you do not agree to this extra fee/photo imaging. Fee is $30 as of Sept. 2022","comment":{"@type":"Comment","name":"","datePublished":"2022-09-27T20:48:19Z","text":"Thank you for your review. We are sorry to hear your experience at LensCrafters did not meet your expectations. We strive to meet all of our customer needs. Please go to https://www.luxotticacustomercare.com/lenscrafters to follow up so we can redirect your concern to the appropriate person."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Let’sRev ItUp!"},"datePublished":"2022-09-18T15:55:35.035Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Tanya very kind and helpful soul","comment":{"@type":"Comment","name":"","datePublished":"2022-09-27T14:50:54Z","text":"Hi! Thank you so much for your review. We are excited to hear Tanya was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Anthony Dyer"},"datePublished":"2022-09-16T21:55:37.812Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Wonderful and professional service! Service representative Huyen was outstanding and made it a great experience!\n\nTonya one of the managers provided great service and went the extra mile to ensure my glasses fit perfect. Truly a caring a supportive team!\n\nThank you!","comment":{"@type":"Comment","name":"","datePublished":"2022-09-21T19:32:27Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Shantay Sherry"},"datePublished":"2022-09-09T16:41:23.847Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"LensCrafters is a great place to get an eye exam, and if you want new glasses or contacts this is the place to go. I personally had a great experience while I was there, and I’m planning on coming back soon!","comment":{"@type":"Comment","name":"","datePublished":"2022-09-12T19:32:01Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Moriah Long"},"datePublished":"2022-09-06T19:13:36.29Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Tania helped me out today! She’s a real sweetheart! She tightened my glasses for me","comment":{"@type":"Comment","name":"","datePublished":"2022-09-07T19:09:10Z","text":"Hi! Thank you so much for your review. We are excited to hear Tania was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Gregg Valachovic"},"datePublished":"2022-09-05T17:58:46.654Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The team at International plaza store was super helpful!!!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"April P"},"datePublished":"2022-09-04T18:44:24.536Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Order glasses and waited my two weeks but when I went to pick them up the frames didn’t quit fit right. I was going to return them but they talked me int an exchange, the try on of the new was fine. But when the glasses came back with my lenses they also leaned to the side. The prescription is higher on that side but I’ve never had the problem before so I tried them for a week and was told I had 30 days to return them. But when I tried to return them they refused and said I was passed 30 days and the date start from original purchase date. But they didn’t tell me that before so they lie to you to get your money. The glasses take 2 weeks to even get back so you don’t really get 30 days they are a scam . I had to exchange again even though I’d already have new glasses from glasses USA and don’t need another pair. NEVER dealing with LC again I’ve been a customer most of my life.","comment":{"@type":"Comment","name":"","datePublished":"2022-09-06T19:38:04Z","text":"Thank you for your review. We are sorry to hear your experience at LensCrafters did not meet your expectations. We strive to meet all of our customer needs. Please go to https://www.luxotticacustomercare.com/lenscrafters to follow up so we can redirect your concern to the appropriate person."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"elizabeth"},"datePublished":"2022-09-03T16:29:40.552Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Tanya was super pleasant and helpful !","comment":{"@type":"Comment","name":"","datePublished":"2022-09-08T20:32:19Z","text":"Hi! Thank you so much for your review. We are excited to hear Tanya was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Hamdan Baset"},"datePublished":"2022-08-28T20:41:49.615Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-08-29T18:29:21Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jorge Cortez"},"datePublished":"2022-08-27T20:56:26.373Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Awesome service\nThank you","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kathy Winter"},"datePublished":"2022-08-25T23:01:34.931Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Another great experience with Randy!","comment":{"@type":"Comment","name":"","datePublished":"2022-08-26T14:27:09.181Z","text":"Hi! Thank you so much for your review. We are excited to hear that Randy and Dr. Claffie were able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Alexandria Souto"},"datePublished":"2022-08-23T17:00:07.84Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Everyone was so kind and friendly, and they got my walk in taken care of very fast. They even adjusted the legs of my sunglasses. I would recommend this place to everyone!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"noor wiersma"},"datePublished":"2022-08-22T16:43:35.89Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Morgan Martin"},"datePublished":"2022-08-20T21:51:45.899Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Tyrone Logan"},"datePublished":"2022-08-17T18:00:25.745Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great experience was very helpful with getting my glasses back to shape. Thank you!!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"SEAN WILLIAMS"},"datePublished":"2022-08-17T02:33:40.317Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great selection. Kathy was very helpful in selecting our lenses. Great attention to detail. You will not be disappointed!!!","comment":{"@type":"Comment","name":"","datePublished":"2022-08-17T13:15:39Z","text":"Hi! Thank you so much for your review. We are excited to hear Kathy was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Tamiracle Williams"},"datePublished":"2022-08-12T15:42:42.387Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"I was returning a phone call from LensCraft and the rude receptionist hung up on me.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Deniseshia Numan"},"datePublished":"2022-08-12T14:06:49.971Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"So happy n I’m glad I came back for this n doctor listen what I ask for and they done it again I can see !!!","comment":{"@type":"Comment","name":"","datePublished":"2022-08-15T20:22:49Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"crystal brown"},"datePublished":"2022-08-11T22:12:00.353Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The folks at LensCrafters were very professional and took care of my needs.","comment":{"@type":"Comment","name":"","datePublished":"2022-08-15T18:45:32Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"William Murray"},"datePublished":"2022-08-11T20:31:02.88Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Fast and quick are all the employees and able to get you in and out with a nice set of glasses.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Hannah Goldberg"},"datePublished":"2022-08-11T19:08:40.144Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Fixed my sunglasses for free when the store I got them from would charge me in order to do so. So kind!!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Makia Schuelke"},"datePublished":"2022-08-10T20:16:25.129Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Needed my sunglasses fixed and Quinn did and amazing job! They didn’t have the right screw but she worked with what she had and made them wearable again!","comment":{"@type":"Comment","name":"","datePublished":"2022-08-11T19:14:11Z","text":"Hi! Thank you so much for your review. We are excited to hear Quinn was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Cindy Stengel"},"datePublished":"2022-08-07T15:59:35.053Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Excellent..Tanya superb customer service!!!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"David Moreno"},"datePublished":"2022-08-06T23:45:46.651Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-08-11T18:20:19Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Angela Marie"},"datePublished":"2022-08-05T17:25:23.63Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Theresa and Debbie were excellent. They helped me with all my questions and went above and beyond . I appreciate all they’re help. I absolutely love LensCrafters and will continue to do business with them .","comment":{"@type":"Comment","name":"","datePublished":"2022-08-05T18:37:25Z","text":"Thank you for your review. Our associates are some of the best around and we are always happy to hear our customers feel the same!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Hope Brunner"},"datePublished":"2022-08-04T18:14:06.034Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Corey Hillman"},"datePublished":"2022-08-04T16:45:55.512Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The staff is so friendly and attentive! Had such a great experience there today, I needed to have my sunglasses fixed and a woman named Tonya helped me out and was so quick and efficient!! :)","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Sonja Vanderbleek"},"datePublished":"2022-08-01T21:21:16.159Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"All I can say is run away as fast as you can. Dr. Nguyen and the assistant are total whack jobs. I came in for contacts and indicated that I wore the type you can sleep in and they were monthly lenses. The assistant said there was no such thing and then Dr. Nguyen said there weren't any lenses approved for that.\n\nI was forced into a daily lens by a different manufacturer, perhaps there is a rebate that she can pocket and I am totally dissatisfied, frustrated and unhappy.\n\nThe Dr. was rude, knowingly provided lies and misinformation and really should not be in contact with the general public.\n\nI have been wearing contact lenses for 35 years. I have been wearing Air Optix Night & Day lenses for years. They are approved for one month usage and you can sleep in them.\n\nAIR OPTIX®\nNIGHT & DAY® AQUA\nContact Lenses\nA contact lens that fits your lifestyle\nAlways on the go? Forget to take out your lenses after a long day? AIR OPTIX® NIGHT & DAY® AQUA contact lenses give you and your eye doctor the option to create a custom wearing schedule that’s flexible with your busy lifestyle.\n\nFDA-approved for daily wear and up to 30 nights of continuous wear.§\nAllows the most oxygen through the lens of any available soft contact lens.*\nContact lens brand most recommended by eye doctors for patients who sleep in their lenses.\nEnjoy clear vision and comfortable contact lens wear at any hour of the day.","comment":{"@type":"Comment","name":"","datePublished":"2022-08-02T13:28:28Z","text":"Thank you for your review. We are sorry to hear your experience at LensCrafters did not meet your expectations. We strive to meet all of our customer needs. Please go to https://www.luxotticacustomercare.com/lenscrafters to follow up so we can redirect your concern to the appropriate person."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Bill Kadow"},"datePublished":"2022-07-29T19:18:37.995Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-08-01T19:02:12Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Gerald S Zeno"},"datePublished":"2022-07-29T16:37:55.547Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Debbie, Huyen, Kathy, Doc Michelle Nguyen and the optometrist staff :\n\nThank you for your professionalism and very friendly demeanor...with equipment issues hampering you and dealing with this old dog...you have made my life that much easier as I continue to adapt to this \"new\" normal...\n\nI look forward to seeing you all again soon when my other pair of glasses are ready...and into the future each year for my vision needs...\n\nMay The Creator bless you and your families\n\nvery sincerely,\n\nGerald S. Zeno","comment":{"@type":"Comment","name":"","datePublished":"2022-08-01T19:02:20Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"ASMR Tasha"},"datePublished":"2022-07-27T23:55:56.34Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Tonya was the best!! she really saved my husband","comment":{"@type":"Comment","name":"","datePublished":"2022-07-28T14:35:57Z","text":"Hi! Thank you so much for your review. We are excited to hear Tonya was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Heather Stark"},"datePublished":"2022-07-25T19:25:55.458Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Kathy is fantastic! Amazing service, as always.","comment":{"@type":"Comment","name":"","datePublished":"2022-07-26T18:38:22Z","text":"Hi! Thank you so much for your review. We are excited to hear Kathy was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"empressphoebe"},"datePublished":"2022-07-25T19:24:28.471Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The Doctor was amazing during my eye exam and when i had to pick out frames, Kathy and Randy really helped when i was struggling to find a pair that fit my face well and looked good. Thank you so much! Great experience.","comment":{"@type":"Comment","name":"","datePublished":"2022-07-26T18:38:47Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"EDGAR RODRIGUEZ"},"datePublished":"2022-07-23T22:31:38.036Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Huyen, thank you so much for the professionalism and making the process easy!","comment":{"@type":"Comment","name":"","datePublished":"2022-07-27T20:31:22Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Paul Smith"},"datePublished":"2022-07-18T14:59:50.791Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"We were on vacation in Florida and my son broke his glasses. The mall location fixed his glasses free of charge. Very nice people","comment":{"@type":"Comment","name":"","datePublished":"2022-07-20T13:26:08Z","text":"Hi! Thank you so much for your positive review. We are happy we could help with your vision needs and look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Asael Albelo"},"datePublished":"2022-07-17T19:40:56.438Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Terrible customer service. Skipped past us numerous times. They then tried to price gouge my lenses as much as possible. My insurance covered the entire pair that I needed but they refused to sell me those lenses. No desire to be ethical.","comment":{"@type":"Comment","name":"","datePublished":"2022-07-20T16:42:42Z","text":"Thank you for your review. We are sorry to hear that your experience at LensCrafters did not meet your expectations. We strive to deliver the best service in the industry. Please go to https://www.luxotticacustomercare.com/lenscrafters to follow up so we can work to correct this issue."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Agata Steinhof"},"datePublished":"2022-07-16T16:53:31.5Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-07-19T20:18:26Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Andrew Body"},"datePublished":"2022-07-12T16:10:18.646Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Service here is great. From the people at the desk/lobby to the repair/lab petson in back. Had an issue with a badly crushed nose pad. They were able to repair it without breaking my glasses. Thank you so much!","comment":{"@type":"Comment","name":"","datePublished":"2022-07-12T18:22:44Z","text":"Thank you for your review. Our associates are some of the best around and we are always happy to hear our customers feel the same!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Taylor Weber"},"datePublished":"2022-07-09T16:03:19.156Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Unprofessional staff","comment":{"@type":"Comment","name":"","datePublished":"2022-07-12T18:40:25Z","text":"Thank you for your review. We are sorry to hear your experience at LensCrafters did not meet your expectations. We strive to meet all of our customer needs. Please go to https://www.luxotticacustomercare.com/lenscrafters to follow up so we can redirect your concern to the appropriate person."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Bradley Allen"},"datePublished":"2022-07-07T22:27:29.693Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Teresa at LensCrafters in International mall gave us top notch and lightning fast service. Today with my fiance we went jetskiing, and due to my driving we fell off and her glasses vanished. We have a few more days of vacation left and did not know what we were going to do, seeing as EVERY other place we called we could not get an appointment to the next day and were not guaranteed that they would be able to get the glasses made by then either.\nWe have a tight schedule of things to do and people to see, and she cannot see at all without them. Our plans would be ruined. We made an appointment with a different company for the next day, but as a last ditch effort we called LensCrafters and learned that the one in International Mall had a \"lab\" in it. We rushed over and were told they could help us, and that it would be two hours. Our dinner date with other would have to be postponed, but when telling Teresa our story she told she would be able to get it done for us within the hour! What a blessing! We just picked the glasses us, and are making our original dinner date, and my fiance can see again!\nThanks Teresa! Keep up the good work!","comment":{"@type":"Comment","name":"","datePublished":"2022-07-08T12:53:37Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Thuy Nguyen"},"datePublished":"2022-07-05T23:39:07.142Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Me and my husband came here to get eyes exam and new glasses. They have excellent service. Highly recommended them!","comment":{"@type":"Comment","name":"","datePublished":"2022-07-06T15:58:24Z","text":"Hi! Thank you so much for your positive review. We are happy we could help with your vision needs and look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Nguyen Trang"},"datePublished":"2022-07-05T23:13:35.09Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Love my new glasses, this is the best i’ve ever had. The staff is very professional and very knowledgeable. I will come back to get a new sunglasses soon","comment":{"@type":"Comment","name":"","datePublished":"2022-07-06T15:03:16Z","text":"Hi! Thank you so much for your positive review. We are happy we could help with your vision needs and look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Huyen Pham"},"datePublished":"2022-07-05T22:51:03.617Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-07-06T16:15:37Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Alejandro G"},"datePublished":"2022-07-04T14:40:23.983Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-07-05T20:33:32Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"berlando saintil"},"datePublished":"2022-06-21T21:25:04.238Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"mark loveless"},"datePublished":"2022-06-19T18:37:17.756Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I drive from Lakeland to the Tampa location because the customer service is so great. Kathy always goes above and beyond to ensure my order is completed right the first time. I always know when I come in that I will be greated with a smile. Life long customer.","comment":{"@type":"Comment","name":"","datePublished":"2022-06-23T18:43:28Z","text":"Hi! Thank you so much for your review. We are excited to hear Kathy was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jay kay"},"datePublished":"2022-06-18T19:27:03.073Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very kind, caring and patient","comment":{"@type":"Comment","name":"","datePublished":"2022-06-22T17:44:11Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"joan"},"datePublished":"2022-06-10T22:40:28.096Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Frank Petranich"},"datePublished":"2022-06-05T21:16:41.177Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"So my I dropped my glasses and the lens popped out\nTried to pop it back in to no avail\nI was here in Tampa to attend a family wedding\nWent to the lens crafters at the mall\nThey quickly fixed it and were so nice and professional.\nI want to commend the nice lady and gentleman who helped me\nThanks","comment":{"@type":"Comment","name":"","datePublished":"2022-06-06T17:13:28Z","text":"Hi! Thank you so much for your positive review. We are happy we could help with your vision needs and look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Luz Virella"},"datePublished":"2022-06-04T00:55:35.501Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great experience!!! Kathy was very helpful and knowledgeable and was able to find me exactly what I was looking for. So excited with my new shades!!","comment":{"@type":"Comment","name":"","datePublished":"2022-06-08T18:23:40Z","text":"Hi! Thank you so much for your review. We are excited to hear Kathy was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Lucy Ortiz"},"datePublished":"2022-05-30T15:48:56.893Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Friendly staff. I love my glasses","comment":{"@type":"Comment","name":"","datePublished":"2022-07-05T15:51:53Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"A M H"},"datePublished":"2022-05-27T11:24:24.064Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The entire staff was very helpful, knowledgeable, and made our entire experience from the exam to picking out frames delightful! We look forward to picking up our new glasses soon. Thank you!","comment":{"@type":"Comment","name":"","datePublished":"2022-05-27T13:30:55.739Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"K G"},"datePublished":"2022-05-26T13:30:21.751Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The LensCrafters at the International Mall in Tampa operates like a well oiled machine! I made my appointment online, completed the intake form ahead of my appointment, which I prefer-saves time. The day of my appointment, I was taken to check in on time, began the exam process within a few minutes and finished the exam in less than an hour. My doctor was prompt and professional.\nAfter the exam, I choose new frames and was assisted by friendly and professional sales associates. I highly recommend this LensCrafters.","comment":{"@type":"Comment","name":"","datePublished":"2022-06-02T17:55:16Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Tony Dental"},"datePublished":"2022-05-21T19:36:33.071Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Fix my pair Oakleys, no questions ask…Thank you!!","comment":{"@type":"Comment","name":"","datePublished":"2022-05-25T17:31:08Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Yesenia Pizarro"},"datePublished":"2022-05-21T17:37:25.105Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-05-25T17:31:35Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"David"},"datePublished":"2022-05-19T18:53:36.682Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I went in with a new prescription from my ophthalmologist for frames and new lenses. Customer service was excellent and all questions were answered with professionalism and care.\nThe Optician Sherese was very knowledgable and attentive. It was a pleasure to have been attended by her. I hope to have her assistance again when the glasses are ready for pickup.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kay Hughes"},"datePublished":"2022-05-19T17:43:25.376Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Came in to have the arms of my glasses tightened and to have an arm put back on. The team here helped me right away in a friendly manor and did not charge for the quick repair. Thank you all so much!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Amy Turton"},"datePublished":"2022-05-17T20:05:54.426Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"My daughter lost a screw in her sunglasses and the arm fell off. I took them into the Lenscrafters at International Plaza and what a great experience. No questions asked - she just went to work, found the appropriate screw and fixed them just like that. Then her colleague came along and perfected the fix. I love helpful and nice people and I'm sorry I didn't ask for names - I should have! Thank you for making my \"chore\" so easy!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Dave H"},"datePublished":"2022-05-16T23:30:20.145Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-05-17T16:19:55.607Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jinshuo Cao"},"datePublished":"2022-05-12T23:55:51.312Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Employees there are nice. They helped me fixed my sunglasses for free. They were patient.","comment":{"@type":"Comment","name":"","datePublished":"2022-05-13T16:29:39Z","text":"Hi! Thank you so much for your positive review. We are happy we could help with your vision needs and look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Susan Kirchner"},"datePublished":"2022-05-11T14:23:27.967Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The service at this store is great!!! Kate and Debbie were extremely helpful and a joy to work with.","comment":{"@type":"Comment","name":"","datePublished":"2022-05-12T17:11:22Z","text":"Hi! Thank you so much for your review. We are excited to hear that Kate and Debbie were able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Brian Virella"},"datePublished":"2022-05-07T19:48:05.141Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-05-12T19:30:52Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Shey Shey"},"datePublished":"2022-05-02T19:37:12.666Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The staff is very professional, knowledgeable & friendly. The glasses selection is amazing!!!! I love this place!!!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"J Mack"},"datePublished":"2022-04-29T20:10:55.052Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Amazing service at LensCrafters International Plaza, Tampa as always! Keeps me coming back year after year after year!! Debbie and Huyn were amazing!","comment":{"@type":"Comment","name":"","datePublished":"2022-05-10T17:06:02.451Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Natalie Baird-King"},"datePublished":"2022-04-29T15:14:52.437Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Amazing service. Great prices. I have bought my last 5 pairs of glasses from Lenscrafters and each time I am very happy with my purchase.","comment":{"@type":"Comment","name":"","datePublished":"2022-05-05T18:57:08Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"gavin johnson"},"datePublished":"2022-04-28T23:10:05.463Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"From start to finish I had a wonderful experience at this Lens Crafters. Everyone I came in contact with treated me in a nice & professional way.... like they really care about the customer I would highly recommend this Lens Crafters !!!!","comment":{"@type":"Comment","name":"","datePublished":"2022-04-29T16:53:19Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Hunter Rehn"},"datePublished":"2022-04-28T15:48:58.252Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-05-03T20:51:18Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"z cr"},"datePublished":"2022-04-19T18:05:07.124Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Theresa , Debbie ,Elana & Doctor Michelle N. were fantastic !","comment":{"@type":"Comment","name":"","datePublished":"2022-04-22T17:51:16.494Z","text":"Thank you for your review. Our associates are some of the best around and we are always happy to hear our customers feel the same!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Linda Manci"},"datePublished":"2022-04-18T13:01:31.154Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Kathy is Excellent! Exceptional assistance finding the right frames and lenses. I am so excited to wear the Lindburg Titanium Rim-Less Frames for the first time. There is a reason I have been with LensCrafters for over 24 years. They will refer you to other locations if they don't have what you need. I have never had to use the warranty but it's good to know it is there if you need it.","comment":{"@type":"Comment","name":"","datePublished":"2022-04-18T18:53:59.419Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Nanjalee Marrero"},"datePublished":"2022-04-15T16:33:48.771Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-04-19T20:18:56.672Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Mary Bond"},"datePublished":"2022-04-13T17:50:08.012Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The staff is so professional and very knowledgeable. I highly recommend them. They will help you through the whole process from getting your exam to walking out with new glasses.","comment":{"@type":"Comment","name":"","datePublished":"2022-04-13T18:38:40.403Z","text":"Thank you for your review. Our associates are some of the best around and we are always happy to hear our customers feel the same!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Gregory Bullard"},"datePublished":"2022-04-11T17:16:21.983Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The staff at Lens crafters were very helpful and professional. I would recommend anyone who has a eyewear problem to check them out,you’ll come away being very satisfied.","comment":{"@type":"Comment","name":"","datePublished":"2022-04-13T16:16:52.959Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Robert E Davis"},"datePublished":"2022-04-11T14:37:37.09Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Associates & staff were very quick and helpful. My wife and I were very satisfied with their services","comment":{"@type":"Comment","name":"","datePublished":"2022-04-13T18:19:13.045Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Victoria Dunkerson"},"datePublished":"2022-04-10T16:21:55.635Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The staff was very accommodating and kind. No charge for a screw replacement, and handled my glasses with great care!","comment":{"@type":"Comment","name":"","datePublished":"2022-04-15T17:53:25.964Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Marquetta Mack"},"datePublished":"2022-04-08T17:31:06.938Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I had the best experience from my exam to getting the best assistance with finding a new pair of glasses. Thank you so much 😊","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Francesca Di Lorenzo"},"datePublished":"2022-04-07T17:45:17.219Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Theresa was extremely helpful and fixed my glasses that I didn’t even buy from lens crafters. Very kind, great customer service.","comment":{"@type":"Comment","name":"","datePublished":"2022-04-12T14:18:41.412Z","text":"Hi! Thank you so much for your review. We are excited to hear Theresa was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Sara R."},"datePublished":"2022-04-01T20:42:30.995Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-04-06T17:48:33.885Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Veronica Juarez"},"datePublished":"2022-04-01T14:33:05.396Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"This is my go to location any time I’ve needed an exam or wanted new frames. Everyone is always so nice and welcoming","comment":{"@type":"Comment","name":"","datePublished":"2022-04-06T18:30:51.542Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Suzanne Mangano Kelly"},"datePublished":"2022-03-31T18:31:39.328Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Went in for a quick adjustment and Theresa was fast, efficient and helpful! Very satisfied!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Daniela Martinez"},"datePublished":"2022-03-29T17:22:09.527Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"ian ihnken"},"datePublished":"2022-03-25T22:42:13.203Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-03-29T15:37:32.92Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jackie P"},"datePublished":"2022-03-25T15:43:01.67Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Theresa was great! Friendly and helpful staff and provided space and time to look around","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Joseph Bennett"},"datePublished":"2022-03-22T23:42:14.983Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Michael Davis"},"datePublished":"2022-03-22T17:50:04.038Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very helpful staff and gave me a great experience.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Randy Ulm"},"datePublished":"2022-03-17T21:21:05.19Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Kathy did a wonderful job helping me select the perfect pair of glasses. I love shopping in this location!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Erika Jerry"},"datePublished":"2022-03-17T21:02:28.982Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"5 stars for Assistant Manager Randy assisted me immediately upon entering the store. Shopping during the holidays are a hassle and one person making it a breeze helps greatly. Thank you Randy","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Mohammed ALMatouq"},"datePublished":"2022-03-16T20:04:44.155Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-03-22T15:38:12.311Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ritche B."},"datePublished":"2022-03-11T17:57:19.902Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Debbie is the best! She was able to fix my glasses and I was in and out! Thank you so much!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Savon Dobson"},"datePublished":"2022-03-08T17:50:06.567Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-03-10T20:03:26.549Z","text":"Great to hear! We appreciate your review and hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Anthony Jimenez Jr"},"datePublished":"2022-03-08T15:33:50.657Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-03-11T17:39:52.198Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Chummi C"},"datePublished":"2022-03-05T18:48:19.258Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Theresa gave me a great shopping experience and made it a very personal experience. Josh was very friendly when checking out my order.","comment":{"@type":"Comment","name":"","datePublished":"2022-03-10T21:13:12.002Z","text":"Thank you for your review. Our associates are some of the best around and we are always happy to hear our customers feel the same!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"rich seubert"},"datePublished":"2022-03-04T23:33:13.544Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Natalia Carey"},"datePublished":"2022-03-03T17:23:55.475Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Wonderful experience!!!","comment":{"@type":"Comment","name":"","datePublished":"2022-03-08T21:39:06.712Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Monique Humpheries"},"datePublished":"2022-03-01T19:01:55.912Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Most amazing staff. Ask for Theresa. She’s amazing and so helpful.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kari Kimbrough"},"datePublished":"2022-02-27T13:27:15.236Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Very rude & take advantage. Do not go here!! The ladies out front are so rude and exhibit a poor example of any type of professionalism. Terrible .","comment":{"@type":"Comment","name":"","datePublished":"2022-02-28T20:54:20.442Z","text":"Thank you for your review. We are sorry to hear your experience at LensCrafters did not meet your expectations. We strive to meet all of our customer needs. Please go to https://www.luxotticacustomercare.com/lenscrafters to follow up so we can redirect your concern to the appropriate person."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kenneth Reyes"},"datePublished":"2022-02-27T12:47:56.132Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Excellent customer service. I had doubts about what type of lenses to get, and I did the opposite of what they advised and had to come back to get them changed because they were right! They didn’t mind and took care of things for me. Highly recommend.","comment":{"@type":"Comment","name":"","datePublished":"2022-03-04T20:27:34.574Z","text":"Thank you for your review. Our associates are some of the best around and we are always happy to hear our customers feel the same!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Scu J"},"datePublished":"2022-02-24T14:00:32.907Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"I'd already gotten my eye exam and needed new glasses but didn't have time to sit down and try on a bunch of frames. I called customer service and asked if I bought some online and had them sent to the store if I could go in and try them on when they arrived and return what I didn't want on the spot. They assured me it wouldn't be a problem. I went online and ordered, and paid for, seven pairs. I was told I would get a call from the store when they arrived. A week went by with no call. I decided to track them and found they'd been delivered 4-5 days earlier. No big deal, people get busy. I went in with my sister to try them on and return what didn't work. At first, they insisted they didn't have them. I had a tracking confirmation that showed otherwise. They then said I was at the wrong store. The confirmation had their address. After some back and forth they finally located them. I tried them on and decided on what I was going to keep. When we went back up to the counter to return the others and discuss lenses they told me I could not return them in the store. I explained I had already spoken to someone who assured me it wouldn't be an issue and asked what I needed to do to get a refund for the ones I didn't want. I was told I was misinformed and there was nothing they could do for me. While having this discussion with an employee named Josh (he acted like the manager but I can't be sure) I asked where the bathroom was. He told me they were for customers only. I'd purchased seven pairs of frames but couldn't use the bathroom? I was directed to the nearest department store to use their facilities and was told to call customer service to get help in returning them. They were not willing to do even the smallest thing for the misinformation I'd received or the trouble I'd gone through.","comment":{"@type":"Comment","name":"","datePublished":"2022-02-24T19:04:51.844Z","text":"Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We apologize that we did not exceed your expectations during your visit. We value our customer’s feedback! Please go to https://www.luxotticacustomercare.com/lenscrafters to provide your information so we can contact you and work to resolve the issue."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Reuven Suarez"},"datePublished":"2022-02-20T18:23:07.279Z","reviewRating":{"@type":"Rating","ratingValue":"4","bestRating":"5"},"reviewBody":"We're here at Lens Crafters at International Mall and Josh attended to me. Unfortunately I wasn't able to select a pair of eyeglasses but he just gave me great Customer Service. If you're looking for eyeglasses here at Len Crafters, make sure you ask for Josh!!!!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"K&kraps"},"datePublished":"2022-02-19T21:10:41.36Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I went in to get my sunglasses repaired. Steven fixed what was wrong with them and made other great adjustments that Ihadnt asked for. Great customer service from an outstanding store and staff.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Paul Alessi"},"datePublished":"2022-02-16T17:05:10.731Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Pricilla V"},"datePublished":"2022-02-15T00:15:11.349Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Sneaky sales people lying about add ons. Contacted the store manager and she didn’t seem to care","comment":{"@type":"Comment","name":"","datePublished":"2022-02-15T15:47:21.449Z","text":"Thank you for your review. We are sorry to hear that your experience at LensCrafters did not meet your expectations. We strive to deliver the best service in the industry. Please go to https://www.luxotticacustomercare.com/lenscrafters to follow up so we can work to correct this issue."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Allie Robb"},"datePublished":"2022-02-09T22:25:49.499Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"i had a terrible experience with my son here and i HIGHLY recommend you go somewhere else. first when making the appointment i was told that they did not perform eye exams on children that are 6 years old because they don’t fit in the equipment properly and i reassured them that he would fit fine because he is very tall for his age (go figure, when we got there he did indeed fit perfectly fine in the chair) he’s also in first grade and knows all his numbers and letters and can read, as he should at his age so reading / comprehension shouldn’t be an issue either. at the appointment the doctor was impatient and seemed annoyed with my son and had the audacity to accuse him of “just wanting glasses” after he was having difficulty seeing the slides when getting his exam and telling her he couldn’t see them.. he was given two chances and then told to go somewhere else and conveniently already had information written down to another facility after walking out of the exam room. it’s as if she already planned to not complete an eye exam on him and then proceeded to tell me that children just don’t respond well to eye exams. which is it? do children not respond well or can they not fit in the equipment properly? why do you accept children if they “don’t respond well” ?? i was able to get an appointment somewhere else due to a last minute cancellation and the doctor told me that my son has an eye condition and has extremely blurred vision and in fact COULD NOT SEE the slides shown due to having poor vision and doesn’t just “want glasses” he actually NEEDS them. a little more patience would have been appreciated from the doctor at lenscrafters but I guess that would have been too much to ask for in addition to doing her job which is to perform eye exams on patients. to top all of that off, i had mentioned that i would like contacts so that i could take a break from wearing my glasses here and there especially for occasional date nights when i would prefer to not have my glasses on and she told me it’s okay to just not wear my glasses and contacts weren’t necessary. i don’t have a mild correction, i have an astigmatism and i am nearsighted and have a very difficult time seeing things at a distance so not wearing my glasses is not really an option especially when i’m driving a car. i left with an eyeglass prescription that i’m not even sure is accurate because she was rushing after she had to do my exam a second time because the first time it didn’t save in the tablet and no prescription for the contacts that i wanted.","comment":{"@type":"Comment","name":"","datePublished":"2022-02-10T15:16:56.269Z","text":"Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We apologize that we did not exceed your expectations during your visit. We value our customer’s feedback! Please go to https://www.luxotticacustomercare.com/lenscrafters to provide your information so we can contact you and work to resolve the issue."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Gina Gajraj"},"datePublished":"2022-02-09T21:41:45.679Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"I went with my aunt to have her try some contact . We made a appointment for testing for contact . The doctor was inpatient and rude .. she was not going to let her try any contacts she said she would have to get glasses to make sure the prescription was right .. as she is a diabetic. my aunt said that her doctor said it was blood sugar stable and that she had just finished getting New glasses a month ago and really wanted to try contact .. she was very impatient t while doing the eye test .. I was in the room and I thought gosh .. she should be a bit more patient with older people who are scared . I wouldnt even give her one star .. we called back after we went to another doctor who gave my aunt the contacts and requested a refund they said no .. I am sure the staff of lens crafter and great !! But she put me off so badly I will never go there Again !!","comment":{"@type":"Comment","name":"","datePublished":"2022-02-10T15:17:01.17Z","text":"Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We apologize that we did not exceed your expectations during your visit. We value our customer’s feedback! Please go to https://www.luxotticacustomercare.com/lenscrafters to provide your information so we can contact you and work to resolve the issue."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Samantha Cosson"},"datePublished":"2022-02-04T19:54:15.841Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Huyen was so helpful when it came to finding glasses for me and my daughter!!!","comment":{"@type":"Comment","name":"","datePublished":"2022-02-10T16:45:52.143Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"MARRIN COSTELLO"},"datePublished":"2022-02-03T19:01:40.943Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"So helpful at this location !","comment":{"@type":"Comment","name":"","datePublished":"2022-02-08T18:26:58.202Z","text":"Thank you for your review, all of our associates work diligently to provide a great experience! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Drew K"},"datePublished":"2022-01-30T22:17:08.106Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Awesome experience. Kathy, Terri, and Susie are all great! Highly recommend!","comment":{"@type":"Comment","name":"","datePublished":"2022-01-31T16:44:32.15Z","text":"Thank you so much for your review. Our team is some of the best around and we are always happy to hear our customers feel the same!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Britt R"},"datePublished":"2022-01-29T21:49:51.307Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Doctor seemed annoyed when giving my son his eye exam and cut it short. She gave him 2 chances and sent us on our way. He was upset that he didn’t get his glasses not because he wanted them but because he generally needed them. He is frustrated due to having a hard time seeing/reading. I do not recommend this office.","comment":{"@type":"Comment","name":"","datePublished":"2022-01-31T19:16:45.522Z","text":"Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We apologize that we did not exceed your expectations during your visit. We value our customer’s feedback! Please go to https://www.luxotticacustomercare.com/lenscrafters to provide your information so we can contact you and work to resolve the issue."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Sean Bennett"},"datePublished":"2022-01-26T20:54:44.232Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-02-01T15:48:43.671Z","text":"Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Alexandra Fernandez"},"datePublished":"2022-01-22T18:39:54.406Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Came to Tampa International Mall location with a pair of sunglasses missing a screw and they fixed for free! That’s great customer service! Recommended!","comment":{"@type":"Comment","name":"","datePublished":"2022-01-27T20:05:13.958Z","text":"Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Desiree Strong Beauty"},"datePublished":"2022-01-21T19:57:17.8Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Debi and Steven were so extremely helpful and speedy in repairing the nose pieces on my glasses! I'm not a customer here but they did it anyway, no charge! Highly recommend!!","comment":{"@type":"Comment","name":"","datePublished":"2022-01-27T15:15:13.202Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Natalie Blake"},"datePublished":"2022-01-19T16:36:55.978Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-01-24T19:56:46.182Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"chris stimac"},"datePublished":"2022-01-15T03:00:53.643Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-01-19T16:12:13.973Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Mechelle Parker"},"datePublished":"2022-01-14T18:06:50.497Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Terri and Debbie were absolutely amazing and super helpful!! I greatly appreciate the quality service! They were able to save and repair a vintage pair of designer glasses for me and had them ready by the time I finished shopping! 5 stars!!!","comment":{"@type":"Comment","name":"","datePublished":"2022-01-18T17:59:33.507Z","text":"Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Perry Johnson"},"datePublished":"2022-01-12T16:17:22.563Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-01-14T19:33:18.41Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Justin Graham"},"datePublished":"2022-01-07T18:45:37.868Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-01-11T18:57:02.67Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Thomas F"},"datePublished":"2021-12-28T00:22:44.228Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Staff are wonderful","comment":{"@type":"Comment","name":"","datePublished":"2021-12-28T19:28:19.01Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Gavin Thayer"},"datePublished":"2021-12-22T16:46:17.767Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Chris Diaz"},"datePublished":"2021-12-21T16:48:26.417Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"mako johnston"},"datePublished":"2021-12-20T17:59:32.516Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"ryan lowry"},"datePublished":"2021-12-17T17:02:27.171Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-12-21T20:52:01Z","text":"Thank you for your review, all of our associates work diligently to provide a great experience! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Vanessa Amiker"},"datePublished":"2021-12-12T20:01:20.779Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-12-13T20:25:19Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Fernando Fussa"},"datePublished":"2021-12-11T15:43:36.825Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I bought my glasses a couple of months ago, and did not buy the extra insurance. But, as life goes, I sat on them!!\nI brought them here, where I had purchased them, and they were so graces that they repaired them free of charge!!! Thanks KATHY!!!","comment":{"@type":"Comment","name":"","datePublished":"2021-12-16T19:21:49Z","text":"Hi! Thank you so much for your review. We are excited to hear that Kathy was able to help make your experience in Lens Crafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Hali Sarto"},"datePublished":"2021-12-08T16:03:53.256Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Twiggy Isaac"},"datePublished":"2021-12-05T20:06:53.397Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-12-14T16:24:07Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Willow"},"datePublished":"2021-12-03T17:31:28.546Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Both my husband and I had a great experience with Terri today. She was very patient and had great recommendations for both frames and lenses. Highly recommend Terri and the friendly and knowledgeable staff.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Joseph Brower"},"datePublished":"2021-12-02T07:03:49.648Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-12-02T15:08:52.519Z","text":"Great to hear! We appreciate your review and hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Goober Grape"},"datePublished":"2021-11-24T17:49:30.497Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Excellent service","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Yoli Yo"},"datePublished":"2021-11-23T19:17:56.079Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Lucy was absolutely amazing. She was helpful and very knowledgeable on how to fix my frames. Highly recommend Lenscrafters at International Plaza!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Manager Mo Info"},"datePublished":"2021-11-23T18:39:32.684Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Kind, clean and efficient!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Michael Panzner"},"datePublished":"2021-11-22T19:01:01.201Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"My wife had an eye checkup here and they provided the WRONG reading prescription (not to mention the fact that they made her sit around for 2-1/2 hours during the course of the exam for no apparent reason).\n\nConsequently, we spent $115 at Warby Parker for eyeglasses that do not work (because of the bad prescription). After that, we ended up paying $80 out of pocket to get re-examined by another eye doctor, who provided the CORRECT prescription.\n\nThis eye care provider ultimately acknowledged their error on the telephone but refused to provide any compensation to fix the nonfunctional eyeglasses (which were made with their erroneous prescription).\n\nWorse still, they told us they would void the claim they made to our eye insurance provider so we could submit the claim from the second eye doctor, but they didn't.\n\nAt this point, we have spent $205 and ended up with eyeglasses that don't work. We've also spent lots of time (and money on postage, among other things) trying to sort this out (they generally don't return voicemails).\n\nAvoid this provider like the plague.\n\n***UPDATE***\n\nThe merchant requested that we go to a link to provide them with the details and indicated they would then address the problem. We did that and so far...not a peep. This pretty much confirms the original review.","comment":{"@type":"Comment","name":"","datePublished":"2021-11-23T14:40:01Z","text":"Thank you for your review. We are sorry to hear your experience at LensCrafters did not meet your expectations. We strive to meet all of our customer needs. Please go to https://www.luxotticacustomercare.com/lenscrafters to follow up so we can redirect your concern to the appropriate person."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"H H"},"datePublished":"2021-11-21T16:46:38.325Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Came here for a pair of prescription sunglasses and they are amazing! The fit is perfect and the staff was very helpful and friendly. Highly recommend seeing Dr.Claffey!","comment":{"@type":"Comment","name":"","datePublished":"2021-11-23T17:21:53.678Z","text":"Hi! Thank you so much for your review. We are excited to hear Dr. Claffey was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Daniel Blomster"},"datePublished":"2021-11-18T18:01:57.203Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-11-24T15:17:09Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Tom Connor"},"datePublished":"2021-11-17T18:23:58.433Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Kathy and Debbie were wonderful!!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Adriana De La Rosa"},"datePublished":"2021-11-17T18:07:21.293Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Erich Knodel"},"datePublished":"2021-11-16T16:53:17.282Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-11-19T22:27:12Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Max"},"datePublished":"2021-11-14T17:32:15.808Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I had an amazing experience with Terri she is very knowledgeable and took the time to explain all the type of glasses and lenses with me and my parents. Highly recommended.","comment":{"@type":"Comment","name":"","datePublished":"2021-11-19T15:31:09Z","text":"Hi! Thank you so much for your review. We are excited to hear that Terri was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Stuart Weinberg"},"datePublished":"2021-11-11T23:28:57.085Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Terri has been helping me get glasses for the past few years. She is extremely patient to work with, takes the time to show you the right pair, and never rushes the customer for a sale. She is a great addition to Lens Crafters and gets my highest recommendation!","comment":{"@type":"Comment","name":"","datePublished":"2021-11-12T14:20:22Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jeff Rodriguez"},"datePublished":"2021-11-11T16:48:01.672Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-11-15T17:58:18Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Milka M"},"datePublished":"2021-11-11T00:27:28.899Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-11-16T15:06:24Z","text":"Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Bradley Mitchell Nub Jones"},"datePublished":"2021-11-10T17:15:13.769Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-11-15T18:59:07Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Juan Hidalgo"},"datePublished":"2021-11-09T17:33:17.198Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Kathy was amazing thabks for all the help!!","comment":{"@type":"Comment","name":"","datePublished":"2021-11-11T19:38:58Z","text":"Hi! Thank you so much for your review. We are excited to hear Kathy was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"ana hernandez"},"datePublished":"2021-11-09T17:32:52.477Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-11-11T19:46:04Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Bill Cooney"},"datePublished":"2021-11-07T16:28:46.554Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Terri fixed my sunglasses that I had purchased at Nordstrom and they couldn’t tighten!! She’s a life saver…. Will definitely be back as I have 2 small children that will no doubt bend my sunglasses again..","comment":{"@type":"Comment","name":"","datePublished":"2021-11-12T19:30:07Z","text":"Hi! Thank you so much for your review. We are excited to hear Terri was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Rowdy Ron"},"datePublished":"2021-11-02T18:25:53.428Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-11-04T16:29:27Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Melissa Lambert"},"datePublished":"2021-11-01T23:09:30.646Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-11-05T20:08:25Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Alex Hug"},"datePublished":"2021-10-30T21:49:32.445Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Terri and Kathy were a fantastic help!","comment":{"@type":"Comment","name":"","datePublished":"2021-11-01T16:18:36Z","text":"Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Tangela Walker"},"datePublished":"2021-10-30T18:38:35.289Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great customer service I keep coming back even though I know live a hour away.","comment":{"@type":"Comment","name":"","datePublished":"2021-11-05T16:44:50Z","text":"Thank you for your review. Our associates are some of the best around and we are always happy to hear our customers feel the same!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Heather Boodhram is Happiness Infectious"},"datePublished":"2021-10-28T19:53:12.89Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Everyone from the eye exam folks to the frames area was so very kind, happy to help, and just overall pleasant to be around!!!!!! ❤💜❤💜","comment":{"@type":"Comment","name":"","datePublished":"2021-10-28T21:35:54Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Becca Warren"},"datePublished":"2021-10-22T19:49:01.801Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Lost my glasses on the beach during vacation. I walked into LensCrafters same day and they got my new glasses made in under two hours! They were so helpful, sweet and understanding! Definitely check them out if you need glasses!!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Dustin Guszkiewicz"},"datePublished":"2021-10-22T19:36:06.919Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Cristina Pineda"},"datePublished":"2021-10-22T15:19:49.738Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I came in about a year ago to this location and had the worst experience. I came again because my insurance process is easy here and it is close to my home and this location has done a complete 180! I got the absolute best customer service from Quinn, she was super helpful in picking out frames and explaining all of my lens options to me, I could not be happier with my experience!","comment":{"@type":"Comment","name":"","datePublished":"2021-10-27T18:07:27Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Joanna Shin"},"datePublished":"2021-10-22T14:24:50.5Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-10-27T17:30:51Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Elham Ahmed"},"datePublished":"2021-10-21T18:06:01.553Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Debbie is fixed my sunglass. Thanks","comment":{"@type":"Comment","name":"","datePublished":"2021-10-25T20:37:09Z","text":"Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jack Obeid"},"datePublished":"2021-10-21T13:07:39.332Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"excellent staff\nvery clean environment and organized\nthe doctor is the best I ever had in many years\nshe takes her time to examine , explain and discuss","comment":{"@type":"Comment","name":"","datePublished":"2021-10-22T20:38:32Z","text":"Hello Jack, Thank you for your review. Our associates are some of the best around and we are always happy to hear our customers feel the same!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Aunie Fleming"},"datePublished":"2021-10-21T00:22:06.768Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I personally want to thank the staff working today, 10/20/2021,at the Tampa international mall lens crafters. Steven the lab manager fixed my glasses and saved the day. I was told by my local Lens crafters, in a different city, that they couldn’t fix my glasses, there was no way to find the correct screw for my frame- which I purchased from Lens crafters a few years back, and also I was told I need to buy new glasses. Today the story was different! I appreciate Steven and the staff so much! They were able to solve my issue and fix my only pair of glasses in under 30 minutes! I will always drive an hour to come back to this store! Thanks again!","comment":{"@type":"Comment","name":"","datePublished":"2021-10-22T20:08:47Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jennifer Gray"},"datePublished":"2021-10-05T19:24:59.39Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"The doctor here is great but the front desk they have very unprofessional staff. Not sure what was up with the two ladies but they were rude and careless. At wiregrass the staff is eager to help and wonderful. Very poor experience at the international mall location.","comment":{"@type":"Comment","name":"","datePublished":"2021-10-05T19:35:45Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Caroline Portelance"},"datePublished":"2021-09-24T16:55:17.806Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Nice costumer service, friendly and kind! They repair my glasses and change a screw for me for free. Thank you so much for your help! That was very appreciated.","comment":{"@type":"Comment","name":"","datePublished":"2021-09-27T20:42:48Z","text":"Thank you for your review. Our associates are some of the best around and we are always happy to hear our customers feel the same!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Joanna VanEe"},"datePublished":"2021-09-22T10:10:51.557Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Simply the best place to get your glasses !!!!! The manager Kathy always take such great care of us !","comment":{"@type":"Comment","name":"","datePublished":"2021-09-23T18:30:58Z","text":"Hi! Thank you so much for your review. We are excited to hear Kathy was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"LATRONA DAVIS"},"datePublished":"2021-09-20T23:49:33.062Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"David assisted me & my daughter with purchasing our glasses. He was very patient, not pushy & took the time to explain everything. He was awesome!","comment":{"@type":"Comment","name":"","datePublished":"2021-09-29T16:21:47Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Sam Morgan"},"datePublished":"2021-09-20T18:27:51.488Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-09-29T14:13:39Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"M. J. Bunche"},"datePublished":"2021-08-28T17:09:31.315Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Michelle"},"datePublished":"2021-08-27T15:00:00.531Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I come here for my eye exam every year. Very friendly staff and Dr. Claffie is amazing!","comment":{"@type":"Comment","name":"","datePublished":"2021-08-27T20:38:13.377Z","text":"Hello Michelle, Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jesenia C"},"datePublished":"2021-08-25T20:06:16.587Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Rheese McNab"},"datePublished":"2021-08-21T21:42:38.397Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-08-24T16:43:55Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jilar Marie Beltran"},"datePublished":"2021-08-13T22:49:05.428Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"kevin voorhees"},"datePublished":"2021-08-13T14:39:48.036Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Danielle Harrison"},"datePublished":"2021-08-11T19:27:49.046Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"My Maui Jim sunglasses broke and LensCrafters repaired them quickly at no cost! Thanks again for such wonderful customer service.","comment":{"@type":"Comment","name":"","datePublished":"2021-08-12T15:51:06Z","text":"Thank you for your review. Our associates are some of the best around and we are always happy to hear our customers feel the same!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Shannon Driscoll"},"datePublished":"2021-08-10T21:18:14.792Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Kathy was so kind to me! I truly enjoyed her. She listened and took care of all of my needs! Thanks LensCrafters! I’ll be back!","comment":{"@type":"Comment","name":"","datePublished":"2021-08-11T20:53:56Z","text":"Hi! Thank you so much for your review. We are excited to hear Kathy was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Andrea Falvey"},"datePublished":"2021-08-04T20:17:00.359Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-08-05T20:05:13Z","text":"Great to hear! We appreciate your review and hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Heather Oliveira"},"datePublished":"2021-08-04T16:59:19.29Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-08-06T13:42:15Z","text":"Great to hear! We appreciate your review and hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jesse Locke"},"datePublished":"2021-08-03T20:35:38.367Z","reviewRating":{"@type":"Rating","ratingValue":"4","bestRating":"5"},"reviewBody":"Picked up both pairs of glasses. Qwen is fantastic. Both ladies are but Qwen is who I spent the time with. She helped me chose the correct pair of glasses, unlike a different company that will not be named, she explained lots of things to someone who is essentially new to glasses, even though I've worn them before, for a very short time.\n\nQwen explained that it's better to have larger lenses for my particular prescription.\n\nDr: tri-focals\nMe: 😳\n\nPS: they did get my phone number wrong though so the glasses were there waiting for a couple days before I wondered if something was wrong and called to find out if they were available to be picked up.","comment":{"@type":"Comment","name":"","datePublished":"2021-08-04T14:35:04Z","text":"Hi! Thank you so much for your review. We are excited to hear that Qwen was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Dami Levy"},"datePublished":"2021-07-31T23:15:48.59Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-08-03T14:47:29Z","text":"Great to hear! We appreciate your review and hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Adrienne Wood"},"datePublished":"2021-07-31T16:21:07.836Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The staff is so kind and professional. I can't say enough about how comfortable they made me feel. Thank you!!!!","comment":{"@type":"Comment","name":"","datePublished":"2021-08-05T16:55:04Z","text":"Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jessica Shrinsky"},"datePublished":"2021-07-30T17:14:59.298Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-08-09T19:48:20.135Z","text":"Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"A G Hildebrand"},"datePublished":"2021-07-28T21:33:09.837Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-07-29T17:07:10Z","text":"Great to hear! We appreciate your review and hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Mariangely Claudio Ortiz"},"datePublished":"2021-07-28T16:47:59.775Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-07-30T16:00:51Z","text":"Great to hear! We appreciate your review and hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Khanh Pham"},"datePublished":"2021-07-25T01:04:58.027Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Largest collection with Brand Name Glasses in Tampa Bay, friendly and helpful staffs. Recommended for sure.","comment":{"@type":"Comment","name":"","datePublished":"2021-07-26T20:08:10Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Lorraine Babeu"},"datePublished":"2021-07-24T17:04:21.282Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-08-05T18:00:40Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Katie Stiefbold"},"datePublished":"2021-07-24T16:46:50.082Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Such a horrible experience. I loved my frames but they put in the wrong prescription TWICE. And the worst part was that they were trying to gaslight me and tell me that I was me and I had to get adjusted to them. My prescription didn’t change I was just getting new lenses. The ladies were so rude and literally threw their hands in the air when I said it was still wrong. And they literally were huffing around acting like I was being hard to work with.\n\nI haven’t been able to wear my new glasses yet after a month because they still give me a headache. I ended up going to Citrus Park to get them fixed and low and behold…the prescription was wrong!","comment":{"@type":"Comment","name":"","datePublished":"2021-07-27T18:58:55Z","text":"Hello Katie, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We apologize that we did not exceed your expectations during your visit. We value our customer’s feedback! Please go to https://www.luxotticacustomercare.com/lenscrafters to provide your information so we can contact you and work to resolve the issue."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"tien pham"},"datePublished":"2021-07-24T01:40:11.879Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Definitely the place to go for glasses. I've got myself a pair and I am loving them. All the staffs were very professional, and knew what they were doing. I was extremely impressed by Quinn. She was very helpful the whole time. She helped me to find the perfect frame for my face with great tips and advices. She got me in and out in no time. Very happy with their services.","comment":{"@type":"Comment","name":"","datePublished":"2021-07-27T18:28:23Z","text":"Hello Tien, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Karen Hobolth"},"datePublished":"2021-07-22T21:41:11.553Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"A wonderful experience getting my new lens with Huywem. She has a wonderful calming personality and is very professional and knowledgeable.","comment":{"@type":"Comment","name":"","datePublished":"2021-07-23T19:06:49Z","text":"Hi! Thank you so much for your review. We are excited to hear that Huywem was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"islandmade09"},"datePublished":"2021-07-22T19:23:57.816Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"If your in the market for new eye ware I Highly recommend you visit the Lenscrafters @ International Mall Tampa. I recently purchased a pair of progressive glass from them, and they made the process seamless. First off Dr. Tran was thorough in her examination and explained everything to me in simple terms so that I can understand. Secondly Terri who assisted me with the purchase of my lenses was super helpful and knowledgeable. She took the time to explain in detail what my options were based on my insurance. To me that in itself is worth its weight in gold. Over all holistically the entire store helped me and made me feel very comfortable and safe during these trying times. Thank you LC for the excellent customer service.\n\nBen","comment":{"@type":"Comment","name":"","datePublished":"2021-07-23T18:14:30Z","text":"Hi! Thank you so much for your review. We are excited to hear that Dr. Tran was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Candice Takieddine"},"datePublished":"2021-07-22T15:40:54.534Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Angela Dingle"},"datePublished":"2021-07-21T15:24:21.003Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-07-23T13:08:39Z","text":"Great to hear! We appreciate your review and hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Dan AltaBel"},"datePublished":"2021-06-18T21:17:40.117Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"My son’s lenses came apart and Kathy with her bubble personality helped us! Great costumer service and fast services repaired/ adjusted my sons glasses at no cost!\n\nNest time my family is due for glasses I’m coming back to this store!\n\nDan","comment":{"@type":"Comment","name":"","datePublished":"2021-06-23T19:52:48Z","text":"Hi! Thank you so much for your review. We are excited to hear Kathy was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Maggie G"},"datePublished":"2021-05-30T16:30:16.499Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I like this place, they really care about you","comment":{"@type":"Comment","name":"","datePublished":"2021-06-01T18:34:15Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Xiangbo Ruan"},"datePublished":"2021-05-30T13:42:51.505Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Without my permission, they just charged me for the annual protection plan! They even didn’t introduce the plan to me.... they are stealing money from your wallet.","comment":{"@type":"Comment","name":"","datePublished":"2021-06-01T18:55:22Z","text":"Thank you for your review. We are sorry to hear that your experience at LensCrafters did not meet your expectations. We strive to deliver the best service in the industry. Please go to https://www.luxotticacustomercare.com/lenscrafters to follow up so we can work to correct this issue."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Nene Thomas"},"datePublished":"2021-05-23T13:52:48.875Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"I had an eye exam scheduled and was notified about a form which needed to be completed. Searching through my email I couldn't find it so I arrived at my appointment on time expecting to fill out the form once I arrived. Instead I had to text a number posted at the entrance going back and forth via text msg on locating this form in my email for close to an hour.\n\nI texted the number nevermind about the appointment because I was leaving, then they replied the form maybe given to me to complete. This option should have been offered from the start Instead of texting back and forth for close to an hour.\n\nI rescheduled an appointment with Lens Crafters in Brandon Mall and they were efficient providing the form upon arrival and getting their customers in and out.","comment":{"@type":"Comment","name":"","datePublished":"2021-05-24T20:26:26Z","text":"Hello,\nThank you for contacting us regarding your experience. I am providing you with the link to our Luxottica Cares Form. This form will request all necessary information, so that we may address your concerns as quickly as possible. To access the form, please visit:\nhttps://www.luxotticacustomercare.com/lenscrafters"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Aron Tomko"},"datePublished":"2021-05-22T17:19:44.48Z","reviewRating":{"@type":"Rating","ratingValue":"4","bestRating":"5"},"reviewBody":"Very convenient. Could be quicker. Lots of people standing around not helping me. Would have given higher rating but no one called, texted or emailed me to let me know my glasses were ready. This happened twice. Will still go there. They just need to step up a little.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Toni Wurst"},"datePublished":"2021-05-06T19:30:25.539Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Terri was so helpful with assisting me in my choice of frames. She also went out of her way to show me my options in costs. Not once was she trying to push something that I didn't want.\n\nStephen from the lab also met with me. He had helped my husband with a pair of glasses that had prisms and did an excellent job! I was so excited that he was there to insure me he would work with my lenses too!\n\nIt was a great experience!","comment":{"@type":"Comment","name":"","datePublished":"2021-05-07T16:06:39Z","text":"Hi! Thank you so much for your review. We are excited to hear Terri and Stephen were able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"kimberly mcintyre"},"datePublished":"2021-05-05T16:46:50.627Z","reviewRating":{"@type":"Rating","ratingValue":"4","bestRating":"5"},"reviewBody":"Employees gave great service except for Covid precautions. Customers came in without masks and nothing was done about it. Plus the desk I was asked to sit at to be fitted for my new glasses was not cleaned off after the last customer. I had to ask for it to be done. That made me want to leave ASAP. Covid is still a problem and vaccines are not 100%,, and people are still dying. We are far from herd immunity.","comment":{"@type":"Comment","name":"","datePublished":"2021-05-06T15:29:44Z","text":"Hi there, thank you for your review. We are sorry to hear about your experience. We strive to provide the best glasses and customer service in the industry. Please go to https://www.luxotticacustomercare.com/lenscrafters to follow up so we can resolve this issue."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ybor M. Encarnacion de Baldorioty"},"datePublished":"2021-04-26T22:54:05.935Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"They did not want to measure my pupilary distance. After I specifically informed both the Optician Dr Thu Nguyen, and the glasses sales rep Kathy, that I was going to orler online I was embarrassed after not being able to pay $675 and $700 for their glasses/frames and lenses. It only made sense to be upfront and that is what I did but they waited for a payment first. If I had known or been informed that neither one would take my measurements I would of not spent money there. I like people to be upfront and not embarrass while otbers were hearing my situation.","comment":{"@type":"Comment","name":"","datePublished":"2021-04-27T19:37:47Z","text":"Hi there, thank you for your review. We are disappointed to hear about your experience. We strive to provide the best glasses and customer service in the industry. Please go to https://www.luxotticacustomercare.com/lenscrafters so we can resolve this issue."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Patrick Arledge"},"datePublished":"2021-04-26T11:32:33.061Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Excellent experience all around!","comment":{"@type":"Comment","name":"","datePublished":"2021-04-27T20:42:10Z","text":"Awesome to hear! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Lauren Gewandter"},"datePublished":"2021-04-25T13:14:54.582Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"If I could give this negative stars I would. I spoke with Kathy on April 24, 2021 over the phone. I called to ask if a certain frame was in stock at this location for the following reason: I brought a total of 5 frames not purchased from a LensCrafters store to this location and some pairs to the Tyrone Mall location to have my prescription lenses put in them. I purchased the highest quality lenses offered for all 5 pairs. Needless to say it’s over a $1,000 worth. I also purchased the warranty on each of the lenses. Both locations explained if the lenses and the frames were to get damaged, I would have to supply my own frame again and pay $25 to have the lenses replaced. All sales associates I worked with shared it was a good decision to pay for the warranty on all the lenses since they were so expensive. Well according to Kathy I can’t get my lenses replaced with my warranty unless I have another pair of the exact same frames to have the lenses put it. The company I ordered the frames from does not have them available. So I spent hundreds on a warranty for each pair of glasses that I’ll never be able to use. They shouldn’t sell a warranty to people unless they are buying the complete pair at LensCrafters. But the BIGGER issue is how disgustingly rude, arrogant, demeaning and odious the customer service was from Kathy. She had the nerve to tell me to hold on or go call the Tyrone location because a customer needed help in the store and apparently I’m not a real customer because I’m on the phone instead of standing in the store; meanwhile, I’ve spent thousands in the last 4 months. I love LensCrafters; however, Kathy was so rude I’m going to have to call before I go to the store to ensure she’s not there on the day I need to come in because I don’t want to be treated badly by her and I surely don’t want to work with her in any capacity. Kathy needs to go sit down and humble herself and realize the only reason she has a job is because of customers like me who CHOOSE to shop at LensCrafters. I already called Corporate to get the form to fill out about my experience. I would like the cost of the warranty on all 5 glasses refunded to me since I won’t be able to ever use it.","comment":{"@type":"Comment","name":"","datePublished":"2021-04-26T16:59:30Z","text":"Thank you for your review. We are sorry to hear that your experience at LensCrafters did not meet your expectations. We strive to deliver the best service in the industry. Please go to https://www.luxotticacustomercare.com/lenscrafters to follow up so we can work to correct this issue."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Latoya Reaves"},"datePublished":"2021-04-18T18:04:26.71Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-04-19T17:02:44Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Brenda Garcia"},"datePublished":"2021-04-04T17:13:33.098Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-04-05T14:20:20Z","text":"Thank you for your review. We are sorry to hear that your experience at LensCrafters did not meet your expectations. We strive to deliver the best service in the industry. Please go to https://www.luxotticacustomercare.com/lenscrafters to follow up so we can work to correct this issue."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Edward Tregoe"},"datePublished":"2021-04-04T11:34:17.162Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-04-05T14:35:52Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Richard Munoz"},"datePublished":"2021-04-02T19:40:41.717Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Went there, professional staff, great doctor, and nice inventory, great experience.","comment":{"@type":"Comment","name":"","datePublished":"2021-04-05T19:06:22Z","text":"Hello Richard, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ernesto H."},"datePublished":"2021-03-31T22:34:51.34Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"If you need an eye exam , don't waste your time going to this Lenscrafters.","comment":{"@type":"Comment","name":"","datePublished":"2021-04-01T17:08:09Z","text":"Thank you for your review. We are sorry to hear that your experience at LensCrafters did not meet your expectations. We strive to deliver the best service in the industry. Please go to https://www.luxotticacustomercare.com/lenscrafters to follow up so we can work to correct this issue."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Aaron Horcha"},"datePublished":"2021-03-27T22:54:23.348Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Carrie and her manager provide exceptional customer service. Long time client here. 🙂","comment":{"@type":"Comment","name":"","datePublished":"2021-03-29T18:50:28Z","text":"Hi! Thank you so much for your review. We are excited to hear Carrie was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Arabella Mascari"},"datePublished":"2021-03-19T22:27:45.16Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The doctor was so nice. I got my eye exam today and she had great customer service skills. She was so sweet that’s really all I can say.","comment":{"@type":"Comment","name":"","datePublished":"2021-03-22T20:43:32Z","text":"Thank you for your review! We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Brian Rice"},"datePublished":"2021-03-11T00:00:30.138Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I had a great experience at the International Mall store. I was having some challenges with my new prescription lenses. Steven from the lab sat down with me and asked me all kinds of questions on how I'm seeing things though the glasses and he was able to resolve the issue for me. Also when I came into the store I was greeted by the staff and they were very helpful. I will definitely be coming back when it's time to renew my prescription.","comment":{"@type":"Comment","name":"","datePublished":"2021-03-11T15:21:41Z","text":"Hello Brian, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kathleen Werner"},"datePublished":"2021-02-26T22:23:32.328Z","reviewRating":{"@type":"Rating","ratingValue":"4","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-03-01T21:58:21Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Marisa Vaillant"},"datePublished":"2021-02-25T21:06:07.856Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Stephanie was very nice and helpful, as well as Randy!","comment":{"@type":"Comment","name":"","datePublished":"2021-02-26T17:41:39Z","text":"Thank you so much for your review. Our associates are some of the best around and we are always happy to hear our customers feel the same!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Niloy Laha"},"datePublished":"2021-02-20T20:06:58.645Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Professional and friendly!","comment":{"@type":"Comment","name":"","datePublished":"2021-02-22T19:56:50Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Rubye Arrington"},"datePublished":"2021-02-18T11:41:02.156Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I was a walk in appointment and my exam was handled quicker than I thought it’d be and with great service. My eye exam Dr. was kind and def made it go by easily. In no time I was done with my lenses and frames ordered and on the way.... aaaaand for a great price! Thanks Randy for your help and smile 😀 wish you all well stay safe and thanks again.","comment":{"@type":"Comment","name":"","datePublished":"2021-02-18T16:17:18Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Steve Soltau"},"datePublished":"2021-02-11T01:13:59.497Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"We had a wonderful experience.\nHuyen, our salesperson, was patient and intelligent. She guided both my wife and I through the process. Your selection of lenses is fantastic, just the best! We will shop there again and again! (Not on the weekend; too crowded!) Can't wait for the call to come get our new glasses!","comment":{"@type":"Comment","name":"","datePublished":"2021-02-11T17:02:43Z","text":"Hi! Thank you so much for your review. We are excited to hear Huyen was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Lozano's"},"datePublished":"2021-02-03T19:06:42.315Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-02-04T17:46:39.631Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Patrick Cahill"},"datePublished":"2021-01-17T21:28:35.654Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"It was pretty busy so of course wait time was expected to be longer than usual but the young lady that assisted me was amazing. Great attitude. Easy to talk to. Made my decision in choice of glasses with my doctors requirements a perfect match. Can't wait to come back to pick up my order.\n\n-thank you!","comment":{"@type":"Comment","name":"","datePublished":"2021-01-18T15:26:30Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Mina Day"},"datePublished":"2020-12-29T21:53:29.722Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Went there to return my sunglasses or if they can change the prescription since I love the glasses but the Lady manager told me to go back for an appointment to re check my eyes. A week later I went back, waited 45 minutes then was told that I need to wear my sunglasses 4 he's a day for my eyes to get used to them and they did not even check my eyes. Very disappointed that I went 2 times but no real resolution. I felt like I was at a car dealership with their sales tactics.","comment":{"@type":"Comment","name":"","datePublished":"2020-12-30T14:56:31Z","text":"Thank you for your review. We are sorry to hear that your experience at LensCrafters did not meet your expectations. We strive to deliver the best service in the industry. Please go to https://www.luxotticacustomercare.com/lenscrafters to follow up so we can work to correct this issue."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"K J"},"datePublished":"2020-12-29T19:44:10.631Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Amazing experience, they managed to get me a huge discount on glasses through my insurance and use 5 year old prescription sunglasses for my prescription to ensure I could use the remainder of my FSA in 2020!","comment":{"@type":"Comment","name":"","datePublished":"2020-12-30T15:06:35Z","text":"Awesome to hear! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Nathalie Ohana"},"datePublished":"2020-12-18T13:07:34.421Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Very poor customer care. I had an appointment at 2.45. I was asked to fill out forms. And then waited for over 30 minutes with no one telling me anything. I was completely ignored and not taken care of. Not even a smile.","comment":{"@type":"Comment","name":"","datePublished":"2020-12-21T19:16:45Z","text":"Thank you for your review. We are sorry to hear that your experience at LensCrafters did not meet your expectations. We strive to deliver the best service in the industry. Please go to https://www.luxotticacustomercare.com/lenscrafters to follow up so we can work to correct this issue."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"David Dunn"},"datePublished":"2020-12-16T21:23:19.149Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great staff and location","comment":{"@type":"Comment","name":"","datePublished":"2020-12-17T14:41:34Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Christina Martinez"},"datePublished":"2020-11-17T20:22:27.31Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2020-11-19T19:45:26Z","text":"Great to hear! We appreciate your review and hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Shibin Madhavan"},"datePublished":"2020-11-15T22:14:25.397Z","reviewRating":{"@type":"Rating","ratingValue":"4","bestRating":"5"},"reviewBody":"Had a good experience with Dr Thu and her associates.\nHappy with the product the details provided by the staff. I did not have any issues with the wait time. Thank you!","comment":{"@type":"Comment","name":"","datePublished":"2020-11-16T16:35:29Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"D B Chambers"},"datePublished":"2020-11-15T16:07:17.993Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"From the time we walked in, the women in the store were cold and not offering service at all. Then along came Randy! He was welcoming, cute, very sweet pleasant and very helpful.\nRandy helped navigate my husband through 25 or more frames until we settled on the fit and look of Versace frames.\nThose women should be fired and Randy put in a position to hire all new sales people.\nCourtesy and an eagerness to help are a necessity for any sales job. Some people are just not cut out for this work, so cut them out.","comment":{"@type":"Comment","name":"","datePublished":"2020-11-16T17:08:55.052Z","text":"Hi! Thank you so much for your review. We are excited to hear Randy was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Alexis Rodriguez"},"datePublished":"2020-11-08T21:33:57.883Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2020-11-09T15:07:45Z","text":"Hello Alexis, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Mai Fabic"},"datePublished":"2020-10-20T00:13:21.864Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Not sure about all the negative reviews. There's a wait, but not sure what eye place doesn't have some kind of wait anyways. I dont like when the sales associates hover while I browse and they did not hover which I loved. They just provided trays for used glasses and let me try on as much as I wanted even though they were about to close. When i did have questions, she answered me honestly. Met Dr Claffie and just loved loved her. I had been going to Warby Parker for the past 2 years and when my glasses were tested by the optician, she said that Warby had given me weaker scripts, which explains a lot.\n\nBottom line: loved them. Did what they were supposed to do. Professional. Clean. Attentive when needed.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Terri Shields"},"datePublished":"2020-10-18T11:41:16.339Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2020-10-19T16:10:23Z","text":"Hello Terri, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kathryn Leogrande"},"datePublished":"2020-10-05T21:23:04.072Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I was helped by Rhonda, who was very friendly and professional and explained everything fully. Thanks, Rhonda!","comment":{"@type":"Comment","name":"","datePublished":"2020-10-06T18:25:37Z","text":"Hi! Thank you so much for your review. We are excited to hear Rhonda was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Nayu Pickmans"},"datePublished":"2020-09-17T14:15:27.164Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2020-09-18T20:02:57Z","text":"Hi! Thank you so much for your review. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Michael J. Alonso"},"datePublished":"2020-09-15T13:18:53.632Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Yes Rhonda at the International Plaza location in Tampa, Florida delivered exceptional service and detail about the product combined with undeniable professionalism and pleasant demeanor! Thank you Rhonda!!!!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Tessa Horsley"},"datePublished":"2020-09-14T22:19:15.077Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"2 and a half hours to place a return","comment":{"@type":"Comment","name":"","datePublished":"2020-09-15T14:47:34Z","text":"Hi there, thank you for your review. We are disappointed to hear about your experience. We strive to provide the best glasses and customer service in the industry. Please go to bit.ly/LC-Support so we can resolve this issue."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Maria Paula Vargas"},"datePublished":"2020-08-10T18:09:50.209Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"wrong prescription & hard to ahold of","comment":{"@type":"Comment","name":"","datePublished":"2020-08-11T16:33:45Z","text":"Hi there, thank you for your review. We are disappointed to hear about your experience. We strive to provide the best glasses and customer service in the industry. Please go to bit.ly/LC-Support so we can resolve this issue."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Angenette Rashad"},"datePublished":"2020-08-06T17:27:35.818Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2020-08-10T20:05:08Z","text":"Hi there, thank you for your review. We are disappointed to hear about your experience. We strive to provide the best glasses and customer service in the industry. Please go to bit.ly/LC-Support so we can resolve this issue."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Victoria Morelli"},"datePublished":"2020-07-21T23:17:23.11Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"International Plaza Lenscrafters' blew me away. Their store manager, Kathy Winter, was absolutely amazing!! She was so kind, patient, informative, and most importantly she made me feel SAFE. I was a bit weary to go to an eye examination and purchase new glasses amid the COVID-19 chaos, but she went above and beyond to assure me and prove to me that I was safe inside her store. I will definitely be back for my next pair of glasses and I have already referred two more of my family members to her store, as well!! Dr Claffie and her associates were also immaculate- they took their time, they were thorough, and so so kind. I walked out a very satisfied customer- feeling and definitely looking great in my new Valentino frames!!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Miladys Cruz"},"datePublished":"2020-07-17T14:46:03.115Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Earl Allen"},"datePublished":"2020-07-14T16:14:09.771Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Worst experience I have ever had shopping for glasses. Spent close to 800 dollars and felt like an inconvenience the entire time. Little to no help with advice for different frames in the store. Just a please get out my store look and attitude the whole time. Will never go back there again. Would recommend others save the time and do the same.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jim Singletary"},"datePublished":"2020-06-26T17:03:11.795Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Called to schedule an appointment and had the pleasure of speaking to the rudest receptionist. I’ll kindly schedule somewhere else","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Regenia Battle"},"datePublished":"2020-02-27T18:21:56.007Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jasen Shirley"},"datePublished":"2020-02-06T02:05:35.839Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great Service!!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Mona lisa"},"datePublished":"2020-01-15T17:24:42.24Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"INCOMPLETE RX!!! This Dr office does not take the PD number (pupillary distance) because they say that LensCrafters are the ones that do it when you choose the glasses with them. I got a quote with LensCrafters for over $200 for something I can get online for $90 so I asked them for the PD number and they will not provide me with it because they said that they don't have it and because I never bought glasses from them before. So both places work together to trap you to buy from them. The PD number can be obtained with a ruler and there are instructions online BUT who is to say that the way I measure is 100% correct???There are 3 states in USA that the law requires these doctors to write the PD number on the RX but my state is not one of them. I paid a copay and my insurance paid the rest for the visit and they provided me with an incomplete RX that prevents me from shopping online. NICE SCAM!","comment":{"@type":"Comment","name":"","datePublished":"2020-01-21T19:52:39Z","text":"Hi Mona lisa, thank you for your review. We are sorry to hear about your experience. We aim to consistently meet and surpass customers' expectations. Please go to bit.ly/LC-LUX so we can follow up with you directly."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Pm Joseph"},"datePublished":"2019-12-31T22:40:01.552Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"You’re better off staring at the sun for eye care than going to this location.","comment":{"@type":"Comment","name":"","datePublished":"2020-02-12T17:55:42Z","text":"Hi Pm Joseph, thank you for your review. We are sorry for your experience and would like to learn more so we can address the issue. Please go to bit.ly/LC-LUX so we can follow up with you directly."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ryan Shaw"},"datePublished":"2019-12-30T18:25:31.915Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Dr. Tu was incredibly helpful, personable, and caring. I will be going to her from now on.","comment":{"@type":"Comment","name":"","datePublished":"2020-01-24T18:45:49Z","text":"Hi Ryan! That’s great news! We appreciate your review and hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"sylvia campbell"},"datePublished":"2019-12-11T10:28:39.56Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Everyone was so kind and friendly, caring and efficient, and truly helped me out when I was in great need--a wonderful experience!","comment":{"@type":"Comment","name":"","datePublished":"2019-12-17T18:06:12Z","text":"Hi Sylvia! Thank you for your review! We appreciate the feedback and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Nguyên Nguyen"},"datePublished":"2019-11-16T01:47:43.847Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Just remember I had a displeasure at this place 2 years ago so have to write a review. Had to wait 1 hour with appointment; was charged for extra after insurance ( which is actually fine ) but when I asked for receipt, the staff said they don't have one (??); Came to pick up my contact lenses and they said they did not have a bag ( an expensive store in the big mall can not afford to give customer bags? or was my purchase not worth enough for a small bag? ).\n\nNever again.","comment":{"@type":"Comment","name":"","datePublished":"2019-11-27T20:44:41Z","text":"Hi Nguyên, thank you for your review. We value you as a customer and are sorry to hear about your experience. Customer service and satisfaction are very important to us. Please go to bit.ly/LC-LUX so we can follow up with you directly."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Miles Hitchcock"},"datePublished":"2019-11-13T22:31:16.834Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"I should have read the reviews before coming in. The doctor was nice but the staff is terrible. They wouldn’t help explain anything, we’re not professional or nice and are so slow. They dilated my eyes then made me wait another 45 minutes to see me again. Drive somewhere further away and save yourself the time and hassle.","comment":{"@type":"Comment","name":"","datePublished":"2019-11-19T15:52:21Z","text":"Hi Miles, thanks for your review. We are disappointed our staff could not be of better help. We strive to provide the best service in the industry. Please go to bit.ly/LC-LUX so we can follow up with you directly."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Phil Nelson"},"datePublished":"2019-09-09T13:10:37.824Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"The worst experience I've ever had purchasing glasses. I went to the Lenscrafters in the International Mall, Tampa, FL on 24 Aug 2019. The staff was very unprofessional and it took over 3.5 hours in the store. It is now 9 Sept and after three trips back to the store and three phone calls I still don't have my glasses. They promised me the glasses in 10 Days. When I went in to the store yesterday (8 Sept) they told me my order was jinxed. I didn't know that was a business term when customers are paying a premium. They said the first order came in with two right eyes and the second order didn't arrive when it was scheduled. They still can't tell me when my glasses will come in. That is not jinxed, it is poor customer service. Maybe Lenscrafters has gotten to big and lost touch with their customers. Would not recommend Lenscrafters to anyone. Still waiting in Tampa!!!!","comment":{"@type":"Comment","name":"","datePublished":"2019-09-17T18:16:02.421Z","text":"Hi Phil, thanks for your review. We are sorry to hear about the delay in getting your glasses -- we aim to have them ready on the date given to you at the store, if not sooner. Please go to https://bit.ly/LC-LUX so we can follow up to resolve this issue."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Tee D"},"datePublished":"2019-08-19T23:06:43.102Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"The WORST customer service! Both staff and manager are super rude.","comment":{"@type":"Comment","name":"","datePublished":"2019-09-03T19:47:39.11Z","text":"Hi Tee D, thank you for your review. We are for your experience and would like to learn more so we can address the issues. Please go to bit.ly/LC-LUX so we can follow up with you directly."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"TLO"},"datePublished":"2019-07-27T21:35:38.06Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"bbkangs"},"datePublished":"2019-07-07T20:19:48.576Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Mike and Kendry were very attentive. Great customer service and amazing selection.","comment":{"@type":"Comment","name":"","datePublished":"2019-07-15T21:04:55.741Z","text":"Hi bbkangs! Thanks for your review. We strive to provide the best staff and selection in the industry. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Leslie E"},"datePublished":"2019-05-25T21:22:45.279Z","reviewRating":{"@type":"Rating","ratingValue":"2","bestRating":"5"},"reviewBody":"Dr. Claffie is terrific but the staff & wait times despite appointments leave little to be desired. This is the 2nd time there has been a major glitch with my appointment & insurance. Both times took numerous holds, phone calls & call backs to resolve. One time I was told they don’t take my insurance, really since when? My appt was cancelled only to receive an callback apologizing for the error, a reschedule etc. Today after I rushed home, showered & was leaving for my appointment, after an ordeal and many holds to schedule the appointment I was once again told that my insurance had not been verified and ineligible for an eye exam at this time. Shouldn't this have been resolved when making the appointment (what else were the lengthy holds for?)? And it’s after insurance business hours on a holiday weekend-no way to follow up myself. Although the Dr. is wonderful-too many hiccups with the office, Oh and the young lady on the phone became short tempered & doesn’t seem to understand why I might be upset. Wrong reaction! Just the icing on the cake.","comment":{"@type":"Comment","name":"","datePublished":"2019-06-05T20:34:33.362Z","text":"Hi Leslie, thank you for your review. We are sorry to hear about your experience. We aim to consistently meet and surpass customers' expectations. Please go to bit.ly/LC-LUX so we can follow up with you directly."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"AmaurySuarez15"},"datePublished":"2019-05-13T17:28:22.6Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"DONNA FULLENWIDER"},"datePublished":"2019-05-01T20:44:22.825Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Went 3 months back and forth getting trial lenses. Couldn’t get it right and have no remorse about the terrible service. Don’t go there!!!","comment":{"@type":"Comment","name":"","datePublished":"2019-05-06T19:29:29.15Z","text":"Hi Donna, thank you for your review. We value your feedback as it helps us improve our service. Please go to bit.ly/LC-LUX so we can follow up with you directly to learn more and have any outstanding issue resolved. We will try to make this right for you."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"irma vera"},"datePublished":"2019-04-07T20:00:16.546Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Idk why this place has such a low rating.. my experience there today was amazing.. the staff was amazing and they had my glasses ready within an hr..... highly recommend this location and I will definitely be returning for any other eye needs","comment":{"@type":"Comment","name":"","datePublished":"2019-04-17T16:36:33.378Z","text":"Hi irma vera! Thank you for your review. We appreciate your business and look forward to continue serving you."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"David Aweke"},"datePublished":"2019-04-06T15:08:05.092Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"John Farley"},"datePublished":"2019-03-12T23:48:32.932Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"The worst in backing their product.","comment":{"@type":"Comment","name":"","datePublished":"2019-03-26T13:32:00.402Z","text":"Hi John, thank you for your review. We value your feedback as it helps us improve our service. Please go to bit.ly/LC-Support so we can follow up with you directly to learn more and have your issue resolved."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Etienne Cortes"},"datePublished":"2019-02-17T16:21:41.456Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"SLynn"},"datePublished":"2019-02-10T23:10:33.826Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"The WORST LensCrafters I’ve ever gone to. Emmanuel- the manager lacks any professionalism and manners. Both he and the other employees speak to you as though you know nothing. One of the ladies we spoke to seemed scared by him and kept looking over her shoulder while we asked questions. I’m shocked that this store is still in business. If I could give no stars I would.","comment":{"@type":"Comment","name":"","datePublished":"2019-02-15T20:45:53.07Z","text":"Hi Sarah, thank you for your review. We aim to consistently meet or surpass customers’ expectations and are sorry to hear of your customer service experience. Please go to https://bit.ly/LC-Support so we can follow up with you directly."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Tom Paine"},"datePublished":"2019-01-10T16:42:09.281Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"You will pay premium prices for the slowest, disinterested, dim service. Staff are going through the motions to a degree which offends common sense. They are either untrained in Customer Service or else the hiring department doesn't screen candidates well. You will never get a straight answer and forget about anything ever being delivered close to their shipping estimates. I only hope online lens purchasing advances to the stage when outlets like this one are eliminated and price gouging ends. Plastic frames and plastic lenses for $500 alongside poor service? Ridiculous!","comment":{"@type":"Comment","name":"","datePublished":"2019-01-11T18:09:53.654Z","text":"Hi Tom, thanks for your review. We are disappointed our staff could not be of better help. We strive to provide the best service in the industry. Please go to https://bit.ly/LC-Support so we can follow up with you directly."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"June Cosima"},"datePublished":"2019-01-04T01:46:59.826Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Tampaps3 Ps3"},"datePublished":"2018-12-24T01:20:21.574Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Manager Lady and guy with the strange mustache have no clue to what they are selling. I advised them that there own website had the same frames for $60 less. They then began to tell me that they don't match thier own companies website. This place is a joke.","comment":{"@type":"Comment","name":"","datePublished":"2018-12-28T18:49:40.419Z","text":"Hi Tampaps3, thank you for your review. We value your feedback as it helps us improve our service. Please go to bit.ly/LC-Support so we can follow up with you directly to learn more and have your issue resolved."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Elisa Martinez"},"datePublished":"2018-12-14T16:27:43.543Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Unreliable and horrible customer service. Visited this store bought and ordered contact lense to be picked up went there 3 times (drove 90 miles total) to find out they have it locked. Called them prior the scheduled pick up but they failed to put it out. I was beyond frustrated so i demanded a refund. What a waste of my time and effort!","comment":{"@type":"Comment","name":"","datePublished":"2018-12-26T22:03:47.576Z","text":"Hi Eliza,thank you for leaving your review. We are disappointed to hear the delivery of your lenses did not go smoothly. We aim to have your lenses ready on the date given to you at the store, if not sooner. Please go to https://bit.ly/LC-Support so we can follow up with you directly."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Scott Krebs"},"datePublished":"2018-12-05T19:23:56.351Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Felipe Velarde"},"datePublished":"2018-11-28T01:42:27.059Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Vrishali G"},"datePublished":"2018-11-25T17:48:21.836Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2018-12-12T19:29:32.973Z","text":"Hi Vrishal, thank you for your review. We are sorry to hear about your experience. We aim to consistently meet and surpass customers' expectations. Please go to http://bit.ly/LC-Support so we can follow up with you directly."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Nicole Haidermota"},"datePublished":"2018-11-19T17:25:06.52Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Wonderful customer service. I came in on weeknight around 4:30 with very little time to spare. The associate helped me pick out the best glasses for me and said she would work on everything until I could come back later in the evening and finish every thing up. I came back around 7 pm and worked with an additional associate who was very kind and helped me complete the purchase of my glasses. My glasses were ready the next day by 10 am. The staff is very professional and courteous and will definitely be back to this location again.","comment":{"@type":"Comment","name":"","datePublished":"2019-01-17T16:17:08.725Z","text":"Hi Nicole! Thank you for your review. Our associates are some of the best around and we are always happy to hear our customers feel the same! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Robert Koehler"},"datePublished":"2018-09-03T14:39:10.414Z","reviewRating":{"@type":"Rating","ratingValue":"2","bestRating":"5"},"reviewBody":"Do not go to this doctor. Do not go to this store. The doctor spent about 10 minutes with me, and I left feeling like my prescription wasn’t going to be right, because she didn’t spend enough time. When I signed in, I specifically declined dilation. However the doctor proceeded to push me to get my eyes dilated, and even told me that I needed to come back for a follow up appointment to get my eyes dilated. Immediately after the appointment, she escorted me to the LensCrafters customer service rep to buy glasses. I was not handed my prescription and given the option to leave. The LensCrafters at Westshore Plaza, they just hand you your prescription, and it is up to you whether or not you want to buy glasses at that store. I felt like this doctor was not giving me that choice. I finally told the sales person that I wasn’t interested in buying any glasses today, and then left the store with my prescription. The LensCrafters at Westshore Plaza, they just hand you your prescription, and it is up to you whether not you want to buy glasses at that store. I felt like this doctor was not giving me that choice. I finally told the sales person that I wasn’t interested in buying any glasses today, and then left the store with my prescription. I will never go back to this location again","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Randy Schwartz"},"datePublished":"2018-08-10T16:40:17.672Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Horrible customer service, both in person and on the phone. If you trying to get a prescription mailed to you , good luck. (Plus Expensive)","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Oscar Hockett"},"datePublished":"2018-07-26T01:52:02.348Z","reviewRating":{"@type":"Rating","ratingValue":"4","bestRating":"5"},"reviewBody":"Decent prices and good service.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Alex"},"datePublished":"2018-07-02T19:14:47.892Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Do not go to this place. They have the worst customers service I have ever dealt with. Not only was I stuck wearing the wrong prescription in my eyes. I was stuck wearing the same 2 week contacts for 5 weeks. They simply said they forgot to place my order.\nNever in my entire life of wearing contacts have I experienced this.\nPlease dont waste your time at this place. Save your time and frustration from dealing with people that simply dont care.\nAfter explaining my frustration they couldn't even waive an overnight fee. They just dont know how to provide proper customer service!! Do not waste your time going there!!\n\nTHEY DESERVE ZERO STARS. DO NOT GO HERE","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Mario Dearmas`"},"datePublished":"2018-06-16T18:36:27.819Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"I really hate writing bad reviews but this one is been long over due I would just avoid going to this lenscrafters.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Berry Crim"},"datePublished":"2018-05-21T02:01:51.928Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"My glasses broke. So, I need glasses immediately. Not like I can wait a week for them to come back from the lab. This place was the ONLY place that could get me glasses right away... Please correct me if I'm wrong. But most places I talked to sent the frames off to a lab and you get them back whenever. Whenever doesn't work for me. These guys could make them on site. On my lunch break I went to a nearby optometrist and got a new prescription. After work I showed up at Lens Crafters picked out a pair of frames and they had them ready in under 2 hours. Emanuel was my assistant. He explained everything. I just wanted the cheapest glasses as fast as possible. He got it... and he got it done. My glasses are the best I've ever had. Expectations WAY exceeded. This is how you do business folks! That was time and money well spent. Thank you lens crafters, thank you Emanuel. Well done.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Dominique Rocco"},"datePublished":"2018-05-05T22:15:57.362Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Do not come here. First time I came here after 3 weeks of waiting for my samples I gave up and ordered at another store. This time it takes over 30 min past appointment to be seen even when I was there 15 minutes early. Then I get a call I owe over another $200 for the contacts I ordered because they put the wrong order in and gave me the wrong price.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"B L"},"datePublished":"2018-03-24T21:11:03.154Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"J FB3"},"datePublished":"2018-02-21T16:39:05.525Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Godfrey Garwood"},"datePublished":"2017-12-19T19:51:10.943Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Avoid, avoid, and avoid some more.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Bud z"},"datePublished":"2017-12-05T19:51:20.016Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"I had a Noon appointment. Easy intake process, with a tech in 3-5 minutes for preliminary tests, with a Dr. Wright within another 3 minutes after. Full eye exam and updated prescription within 30 minutes. That’s the end of the good!\n\nJust try to get your records, most importantly, what’s called your PD. That is the important aspect of you being able to order glasses online. They purposely avoid giving you an answer. What they fail to realize is that is a clear violation of a statute called eCFR, section 456. This is LensCrafters attempt to make you buy their lenses.\n\nAvoid this business like the plague!!!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"D B"},"datePublished":"2017-11-22T23:41:15.162Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Decent Doctor however Horrendous customer service coupled with bad attitudes and poor behavior from others will keep me away from all Lencrafters forever.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"walter cassidy"},"datePublished":"2017-11-19T16:32:36.887Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Okay, I bought the best glasses you can get! I wanted for the first time in my life!\nWith that I bought extended insurance for an extra pair of lenses for $50.00 as I need them just in case I scratch the ones I have.\nSeemed like a smart thing to do since I do lawn Service for a living.\nSo my glasses are scratched up enough to where I needed to call and get those $50 lenses now.\nBut to my surprise they told me since it’s over the year mark I can’t get my lenses!!!\nWhat, you mean you stole my money and I am out of money well spent and have scratched glasses and you won’t either refund me the extra money I forked over or replace them as agreed!\nShe kept saying I’m over my period and I said no you stole my hard earned money! There is no shaded area it’s black or white ! So I do not recommend this LensCrafters. I will not be going there again. I paid a lot of money and I am not well off. I work in the hot sun every day, dirt in my eyes. Just a job most people can’t do. Thank you for reading this and just be careful:)","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jo Nicole"},"datePublished":"2017-11-16T18:11:40.25Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"I showed up 3 minutes late to my appointment, stood waiting for the rep to speak with me, and after 15 minutes I was told the doctor would no longer be able to see me because she was going to lunch. I found another office to see me at this time (since I had taken off from work) and this office would not even provide me with my prior visit prescription details. I highly recommend visiting a different doctor. During past visits this location always ran late. This experience is inexcusable.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"CaptnD TV"},"datePublished":"2017-10-10T22:17:01.459Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"This place is TERRIBLE!!! it has a 2 star rating for a reason. Michael told me my glasses would be done by the end of the day & they didn’t even cut the lenses yet. Emmanuel apologized, took down my info & told me he would ship them to me & call me the next day. Guess who didn’t call! Guess what didn’t ship! $350 & 3 weeks later still no glasses PLEASE SAVE YOURSELF THE HEADACHE","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Dale Pearson"},"datePublished":"2017-09-29T14:19:52.596Z","reviewRating":{"@type":"Rating","ratingValue":"2","bestRating":"5"},"reviewBody":"Tl;Dr - they messed up my prescription sunglass order, and my contacts took over a month to arrive because of a hurricane and they ordered the wrong color\n\nInitially, I thought my visit was fine. The optician (Josh?) was very nice and helpful, and the doctor was fine. HOWEVER I ordered a pair of prescription sunglasses, and when they came in, they were in the wrong color frames. When I pointed this out, the associate who was helping me was able to swap them out with the correct color from the display case, but didn't have the courtesy to clean her super smudgy fingerprints off the lenses before giving them back to me. So, this issue was mostly resolved, but now I guess I have \"display floor\" frames when I paid for new.\n\nI also ordered two boxes of contact lenses from the associated Dr.s office, one clear and one colored. When I called to check on the lens order, FROM OVER A MONTH AGO on 8/23, supposedly delayed by Hurricane Irma, which didn't hit Florida until 9/9, I was told that they ordered green contacts, when I had specifically said I wanted blue. So now they have to re-order the lenses, and they are delayed AGAIN. I should've just taken my contact prescription and ordered online, and then I would've gotten the RIGHT lenses ON TIME. (Edit: picked up contacts, with correct color, on 9/29)\n\nSo in conclusion, I will not be giving LensCrafters my business anymore.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Sarah Zatkovich"},"datePublished":"2017-07-02T16:03:55.025Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Karla Mastracchio"},"datePublished":"2017-05-16T20:16:29.536Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"incompetent staff - the most incompetent I've seen in LONG while. Sometimes I'm just floored at how spacey they all are. I'd have changed doctors by now but the location is really great and across the street from my office...","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"M Tierney"},"datePublished":"2017-05-03T18:42:39.378Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Zero stars if I could give the rating. We have had over two weeks of runaround from the Managers Brad and Tom and store manager Emanuel on the refund of a pair of glasses. First the system was down and couldn't process the return to the credit card so they said to leave the glasses and they would process the next day and send a receipt. The next day came no receipt no refund, then they said it would take up to 5 days, 5 days later no refund or receipt, them they said they could now only process on a debit card, we gave this information and waited another two days - no refund or receipt. Now they said a check from corporate was sent out - still no receipt or refund. Two weeks later and no refund!! We have now escalated to corporate and guess what still in limbo. Thabks for wasting a solid 3+ hours of my time to get a refund of the equivalent to my time, and still no refund! I'll blog about this on every social site. Never LensCrafters again. In addition to the terrible service, the prices are now equal to or higher than literally every other place you can buy glasses.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kimia Keshanian"},"datePublished":"2017-04-29T21:54:58.658Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Very rude staff, they make fun of every single customer behind their backs.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Bomshell"},"datePublished":"2017-04-18T21:36:03.668Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"They are decent. Had two eye exams bought contacts, and glasses from them. I would go back if they took my insurance.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Erika Montanez"},"datePublished":"2017-02-25T15:04:56.356Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kyron Dudebro"},"datePublished":"2016-12-03T21:00:17.612Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I have been going to Dr. Caffiè for a long time. She and her staff is very nice. They took the time to check my insurance, which is my responsibility to know my benefits. Everyone is always so kind.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Amelia Zambrana"},"datePublished":"2016-08-29T15:59:15.57Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Dr. Claffie's office is horrible. I have been going for about 3 years just out of convenience due to it being so close to my job and I can go at lunch. They haven't been able to get my prescription correct to date! I still can't read due to blurriness and can't see anything at night despite their \"new updated and better equipment\". I'm not going back there again.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kate Macrone"},"datePublished":"2016-08-28T16:18:10.477Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Waited an hour for my appt never saw doctor wales out.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Casey Jones"},"datePublished":"2016-07-21T23:30:24.177Z","reviewRating":{"@type":"Rating","ratingValue":"4","bestRating":"5"},"reviewBody":"I give 4 stars because of Stefani, the employee who worked with me on selecting and fitting my glasses. She was professional, polite, and funny. She was patient as I dealt with several urgent phone calls from work and made me feel comfortable. Had It not been for her this could have been a 3 star or possibly 2 star experience based on the exam. The waiting room was tiny, crammed, and uncomfortably hot. It had the feel of the \"free clinic\" instead of the place where I and my insurance provider were about to drop $2000 on 2 pairs of glasses.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Stephanie Gonzalez"},"datePublished":"2016-06-29T16:27:57.589Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Worst customer service EVER. Told me information that i later found out from another LensCrafters was entirely FALSE!! When I called back to ask them about it, hung up on me multiple times.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kerry Torres"},"datePublished":"2016-05-02T01:56:28.467Z","reviewRating":{"@type":"Rating","ratingValue":"2","bestRating":"5"},"reviewBody":"Unprofessional. Needed to find a doctor closer to home for my daughter. When the new doctor's office called to verify my daughter's last contact lens prescription, they provided inaccurate information. Rather than actually take the time to check her record, apparently they asked the new doctor what her new prescription was and said it was the same - it hadn't changed. We were pretty sure this wasn't true and, sure enough when we got home we found the boxes from her last contact lens order and the previous prescription wasn't quite as strong. Both eyes had changed. Very disappointed with this lack of professionalism.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jessica Rae"},"datePublished":"2016-04-12T14:26:17.291Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"I went here for years before realizing how much I was getting ripped off. This place is way overpriced and they upsell everything. Every single pair of glasses or sunglasses I spent extra money to have glare coated etc and the coating PEELS OFF rendering the lenses an ugly mess, and it doesn't take long to start peeling!!! When I pay $600 for a pair of glasses I expect them to last longer than 12 months!!! I went in to ask them to replace the lenses that were peeling and got terrible customer service. Even the tint of sunglasses peels off similar to what you see on car windows sometimes. This place is the WORST place to get prescription glasses/sunglasses!!!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Tarsis"},"datePublished":"2016-04-04T21:51:18.492Z","reviewRating":{"@type":"Rating","ratingValue":"2","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Karen A"},"datePublished":"2016-03-15T23:19:02.305Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"The most incompetent vision center I have seen. Two months later, $1200.00, and I still don't have a finished pair of glasses. Lies from the manager. Constant run around from the staff. Nonchalant attitudes regarding their own mistakes. Wrong insurance input. Wrong frame rang up. 3 sets of lenses, and still defects. NEVER AGAIN......stay away from this store, or you will be all kinds of disappointed.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Gatsby813"},"datePublished":"2014-12-05T18:44:25.864Z","reviewRating":{"@type":"Rating","ratingValue":"2","bestRating":"5"},"reviewBody":"The eye exam was quick and easy but the glasses providers were terrible. They said it'd take a few days for the lenses because the machine was broken, that's fine. I called three days later after not hearing from them and they told me they'd be ready the next day \"at any time\". I showed up after work an hour before they close and my pair have not even started being worked on. I came the next day after and they were ready but one of the lenses were severely augmented to where you could see the layers of the lens, as if the maker didn't even look at them after they were made. I'm fairly certain that lens doesn't even have the right prescription either. I brought them back in and they said they'd be ready the same day (we'll see...) and although they apologized up and down, they never once offered a partial refund or discount or free accessory which should have been expected from them by this point. Needless to say, last pair I'll but from here ever again.\nUPDATE: never received a call like they said I would get telling me wen they were ready. Called them an hour before they closed to find out they've \"been ready\" (we'll see....)\nUPDATE 2: the augmentation could no longer be seen on the lens but looking through the glasses I could still see the extreme defect in the prescription on the same side of the lens. The technician came out and briefly looked them over and said there was nothing wrong and that he \"didn't know what else to tell me\" even after I described the defects with the machine I was told about. The head technician responded by saying \"I was told about a fault in the machine\" and later explained I should just \"get used to it\"\nDemanded a refund after that.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Serguei Vinnitskii"},"datePublished":"2013-11-02T18:35:51.347Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Stay away!\nIm 34 years old and they have made me pay for \"comprehensive eye exam\" that checks cataract and all other stuff that cannot be found in my age. Ended up paying $89 for the exam! Scam.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jason Wathey"},"datePublished":"2013-02-09T14:52:44.811Z","reviewRating":{"@type":"Rating","ratingValue":"2","bestRating":"5"},"reviewBody":"Wow, completely rude on the phone. I asked if I would be able to come in and have my pupillary distance measured which is completely standard, and was refused. I would have paid to have it done, but they were completely rude about it.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}}]</script><script type="application/ld+json">[{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Michelle Buckner"},"datePublished":"2025-03-06T20:44:58.733Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Noah was awesome adjusted all four of my glasses and was so knowledgeable about the meta we bought them , the manager however, awful. she always is, even during Covid when I was there, she was scolding over an over as he was working with guest she needs to go so she stops ruining my experience there year after year luckily Noah makes up for her unprofessionalism with his impeccable service.","comment":{"@type":"Comment","name":"","datePublished":"2025-03-07T04:40:04.611Z","text":"Thank you for your review! \nWe are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. \nWe hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Seth Wade"},"datePublished":"2025-03-05T23:26:46.505Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"PURCHASED some very EXPENSIVE quality VERSACE glasses MR. “HUNG” sales associate was quick and professional and added protection options as well. would shop again.","comment":{"@type":"Comment","name":"","datePublished":"2025-03-06T07:16:33.202Z","text":"Thank you for your review! \nWe are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. \nWe hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"JB Tow"},"datePublished":"2025-03-04T00:27:14.591Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I got some metal in my eye—this is probably the third time this has happened to me over the years. I was referred to LensCrafters to see Dr. Claffie, and I couldn’t have asked for a better experience. She is a class act—super compassionate and truly cares about her patients. She took 30 to 45 minutes of her personal time calling around to find me a specialist immediately because she was concerned about my eye going untreated. Thanks to her, I got into a great place right away. Their prices are reasonable, and the care was outstanding. I highly recommend Dr. Claffie for anything from eyeglasses to eye care—super grateful!","comment":{"@type":"Comment","name":"","datePublished":"2025-03-06T21:29:51.658Z","text":"Thank you for your review! \nWe are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. \nWe hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Julie Abreu"},"datePublished":"2025-02-28T03:20:33.146Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great customer service and friendly staff. Noah was very helpful on answering all my questions.","comment":{"@type":"Comment","name":"","datePublished":"2025-02-28T18:11:12.397Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Will Brown"},"datePublished":"2025-02-21T20:51:24.478Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Kathy and Team,\n\nI hope you're all doing well. I wanted to take a moment to express my sincere gratitude for your unwavering persistence in resolving the systematic error that was blocking me from purchasing the sunglasses of my dreams. Your dedication and commitment to finding a solution have not gone unnoticed, and I am truly appreciative of all your efforts.\n\nYour attention to detail, ensuring not only the perfect physical fit but also a fashionable one, has made a significant difference. You all make a fantastic team, and I am grateful for your hard work and diligence in addressing this issue.\n\nThank you once again for your exceptional service and for making my shopping experience a pleasant one.\n\nBest regards,\nWill","comment":{"@type":"Comment","name":"","datePublished":"2025-03-05T22:39:19.128Z","text":"Thank you for your review! \nWe are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. \nWe hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Maribel Torres"},"datePublished":"2025-02-19T16:51:45.886Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"They did it again awesome customer service !!! thanks to Noah I had my glasses delivered and I love it. Unfortunately the frame is broken on my Oakley but he let me use it until such time they can deliver a new eyeglasses because I am so excited to use it Although it's broken, And my other versace glasses It's perfect. I love it. I would definitely recommend this LensCrafters at international mall for their excellent customer service. Forget about Brandon mall LensCrafters crappy service.. it should be what customer want & not what the salesperson want. But at LensCrafters international mall, customer comes first thank you guys","comment":{"@type":"Comment","name":"","datePublished":"2025-03-03T07:00:20.949Z","text":"Thank you for your review! \nWe are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. \nWe hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Juan Santana"},"datePublished":"2025-02-09T02:51:07.663Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Excellent service 🙏🏽🙏🏽🙏🏽","comment":{"@type":"Comment","name":"","datePublished":"2025-02-10T02:53:11.828Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Libby Butler"},"datePublished":"2025-01-19T21:50:02.098Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Super friendly staff and very willing to help!","comment":{"@type":"Comment","name":"","datePublished":"2025-01-20T05:37:49.663Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kevin Atkins"},"datePublished":"2025-01-19T14:44:25.018Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Randy was amazing and fixed my glasses for me wishing 10 minutes!!! Thank you for being a lifesaver!","comment":{"@type":"Comment","name":"","datePublished":"2025-01-20T02:48:09.561Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Elizabeth Joyce Martinez"},"datePublished":"2025-01-14T20:24:16.545Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Noah was very enthusiastic when we discussed about my glasses. To think it was almost closing time. Cheers to you! Keep it up!!","comment":{"@type":"Comment","name":"","datePublished":"2025-01-15T04:17:39.179Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Shayla Muhsen"},"datePublished":"2025-01-12T22:18:25.243Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I came in to get my glasses tightened and the staff were very thoughtful and caring. They tightened and cleaned them and it was a very nice experience!!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jose Ramos"},"datePublished":"2025-01-04T14:24:30.776Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Aways professional. Thank you for the great experience as always","comment":{"@type":"Comment","name":"","datePublished":"2025-01-05T02:54:58.669Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Mary Molloy"},"datePublished":"2024-12-31T19:12:11.355Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The associate who helped me with my eyeglass purchase was excellent. I advised I only wanted to spend my insurance allowance for a pair of readers, and Noah was very helpful in suggesting frames that were within my allowance without any pressure to look at more expensive options. He took his time assisting me until I found the best pair. Never tried to upsell me and made the entire process quick and easy.","comment":{"@type":"Comment","name":"","datePublished":"2025-01-01T07:21:22.367Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Will Mcloughlin"},"datePublished":"2024-12-23T23:28:53.481Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I had a sunglass emergency and Noah absolutely saved us. Great customer service and a huge help! Thank you Noah!","comment":{"@type":"Comment","name":"","datePublished":"2024-12-24T08:33:40.742Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Gretchen Balogh"},"datePublished":"2024-12-21T18:05:07.756Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Although I didn't purchase my glasses here, the staff were extremely helpful adjusting my glasses. Great selection of frames. I'll be back!","comment":{"@type":"Comment","name":"","datePublished":"2024-12-22T04:27:42.398Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"oscar maior"},"datePublished":"2024-12-20T22:02:20.977Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Perfect super efficient and very amazing service , thank you very much","comment":{"@type":"Comment","name":"","datePublished":"2024-12-21T07:28:06.318Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Simon Crawley"},"datePublished":"2024-12-13T01:46:47.268Z","reviewRating":{"@type":"Rating","ratingValue":"4","bestRating":"5"},"reviewBody":"Both Christine, the doctor, and receptionists were very polite and helpful.","comment":{"@type":"Comment","name":"","datePublished":"2024-12-16T19:07:29.172Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Alex Rodriguez"},"datePublished":"2024-12-07T21:50:34.614Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I needed help with getting my glasses fixed. All employees were super nice and Jenn fixed my glasses for free in like 15 min. Great place.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Andrej Dordevic"},"datePublished":"2024-11-28T13:15:53.048Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"My whole family is a customer of LensCraters at this location. Not only because of their expertise and great selection but also because of being there for their customers.\nKatherine and Randy are always there to help when I mess up and bend my frame.\nThank you so much guys!","comment":{"@type":"Comment","name":"","datePublished":"2024-12-04T21:03:59.255Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Matthew “NotSoMVP” Pena"},"datePublished":"2024-11-27T16:55:04.207Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-12-05T18:20:15.378Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ashley Huber"},"datePublished":"2024-11-23T15:30:41.73Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Absolutely worst customer service. Every time.","comment":{"@type":"Comment","name":"","datePublished":"2024-11-25T21:09:55.757Z","text":"Thank you for your review. We are sorry to hear that your experience at LensCrafters did not meet your expectations. We strive to provide the best customer service in the industry. Please go to https://luxotticacustomercare.com/lenscrafters/careform so we can work to correct this issue for you."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Sarah Elizabeth Horton"},"datePublished":"2024-11-20T20:19:59.422Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Kathy is the greatest! The team at LensCrafters has been so helpful! I have bought 5-7 pairs of glasses from lens crafters in my lifetime, and this location has been a joy to work with. Always quick to assist, friendly, and helpful. I love working with LensCrafters.","comment":{"@type":"Comment","name":"","datePublished":"2024-11-26T20:34:18.761Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Lawrence Hill"},"datePublished":"2024-11-17T22:36:54.621Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Leon and Kathy were super great. I love lens crafter.","comment":{"@type":"Comment","name":"","datePublished":"2024-11-18T19:24:19.774Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Wes"},"datePublished":"2024-11-09T12:36:05.102Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I visited LensCrafters at International Mall, Tampa Florida to update my glasses w/my new prescription. Their representative, Noah, helped me do that in the most professional manner a customer could ever receive. Consider this a 10 out of 10 with 10 being the highest satisfaction rating due to my experience with him. Thanks.","comment":{"@type":"Comment","name":"","datePublished":"2024-11-11T20:09:24.281Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Angel Thai"},"datePublished":"2024-11-03T14:10:07.574Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I had the best experience at LensCrafters with Katherine & Noah! They are both very knowledgable and they truly care about finding the perfect pair that works best for you rather than just trying to sell you any pair. Everyone has been really friendly every time I enter the store.","comment":{"@type":"Comment","name":"","datePublished":"2024-11-07T20:07:43.423Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Rudolph Tucker"},"datePublished":"2024-11-03T03:39:46.255Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Best store great employees and a wonderful store manager","comment":{"@type":"Comment","name":"","datePublished":"2024-11-07T20:53:25.008Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Marina Morgan"},"datePublished":"2024-11-02T15:45:57.875Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"We’ve been coming to the LensCrafters at the International Mall in Tampa for seven years. Kathy has been wonderful, always helping us, proving suggestions and making sure we are always happy with our purchases.","comment":{"@type":"Comment","name":"","datePublished":"2024-11-04T21:19:02.522Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ene Silvian"},"datePublished":"2024-11-02T15:37:19.429Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The best in town! Needed to clean and fix my Gucci sunglasses. Cathy is amazing!!!","comment":{"@type":"Comment","name":"","datePublished":"2024-11-04T21:19:32.774Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Marcelo Tarre"},"datePublished":"2024-10-30T16:54:41.129Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I just stopped by the store at International Mall to have my glasses slightly adjusted, and Kathrine immediately helped me. Great customer service!","comment":{"@type":"Comment","name":"","datePublished":"2024-11-06T21:25:02.73Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Sharmayne Whaley"},"datePublished":"2024-10-29T19:37:23.649Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"First time. Great experience. Pleasant and very knowledgeable. Very clean!","comment":{"@type":"Comment","name":"","datePublished":"2024-11-01T19:43:06.293Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Greg H"},"datePublished":"2024-10-23T00:48:53.046Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Randy and Noah were really helpful in making sure that I got a pair of glasses that I will love. I will definitely go back to them for my next pair!","comment":{"@type":"Comment","name":"","datePublished":"2024-10-31T18:31:37.739Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"david thompson"},"datePublished":"2024-10-21T00:18:59.371Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Friendly from scheduling through the exam and glasses selection. There was no pressure to buy and the staff was very helpful. The doctor was very thorough, good and answered all my questions.\n\nThe whole team, including Dr. Claffie and Kathy with her team, were terrific. They delivered top-notch customer service and ensured I received the best care possible. Plus, their selection of frames is super unique, way beyond what other LensCrafters offer.","comment":{"@type":"Comment","name":"","datePublished":"2024-10-25T20:43:17.009Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ma Ro"},"datePublished":"2024-10-20T20:20:30.151Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great customer service form the gentleman who took care of my glasses","comment":{"@type":"Comment","name":"","datePublished":"2024-10-24T19:14:47.29Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"J Smith"},"datePublished":"2024-10-16T17:40:09.085Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Had a really great experience after my eye exam with Noah. This man is an Oakley frame and lens expert. Thanks Noah!","comment":{"@type":"Comment","name":"","datePublished":"2024-10-18T20:17:43.609Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Chris Braziel"},"datePublished":"2024-10-16T15:54:05.781Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Noah was great and helpful!","comment":{"@type":"Comment","name":"","datePublished":"2024-10-18T20:27:52.064Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Anita Islamova"},"datePublished":"2024-10-07T13:03:54.347Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-10-11T19:28:38.118Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jarrett Brown"},"datePublished":"2024-10-05T23:32:51.871Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The service at this store is exceptional! I almost wrote LensCrafters off due to my experience at another store but Noah, Catherine and the store manager were so patient with me when I first stopped in and was browsing, and when I called with 100 questions that I made a two hour drive just to work with them.","comment":{"@type":"Comment","name":"","datePublished":"2024-10-14T15:22:37.241Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Leslyet Campoalegre"},"datePublished":"2024-09-29T17:30:09.362Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Awesome","comment":{"@type":"Comment","name":"","datePublished":"2024-10-07T18:55:57.009Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Dillon Farrell"},"datePublished":"2024-09-28T20:04:40.833Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Kathrine was such a help! very kind and patient!","comment":{"@type":"Comment","name":"","datePublished":"2024-10-04T19:44:35.354Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Lev Zerkal"},"datePublished":"2024-09-23T17:17:21.687Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Wouldn’t sell me different contact lenses even with the prescription, asked to wait a week for the order. Just avoid and go elsewhere.","comment":{"@type":"Comment","name":"","datePublished":"2024-09-23T18:16:30.382Z","text":"Thank you for your review. We are sorry to hear that your experience at LensCrafters did not meet your expectations. We strive to provide the best customer service in the industry. Please go to https://luxotticacustomercare.com/lenscrafters/careformso we can work to correct this issue for you."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Lianet Castillo"},"datePublished":"2024-09-20T16:54:46.348Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great experience and very awesome attention. I went to replace my lenses and they were super quick in helping me out. Recommend to anyone that need help putting in new lenses into their sunglasses.","comment":{"@type":"Comment","name":"","datePublished":"2024-09-25T17:23:21.391Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"KhanhHuy Dang"},"datePublished":"2024-09-19T22:44:36.708Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very nice and sale person very helpful thank for helping me fixing my glasses","comment":{"@type":"Comment","name":"","datePublished":"2024-09-25T19:51:37.832Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Monet Fisher"},"datePublished":"2024-09-13T20:38:06.917Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Thank you, Noah, for tightening my sunglasses. I highly recommend this place; the staff is very friendly. I was assisted right away when I walked in.","comment":{"@type":"Comment","name":"","datePublished":"2024-09-16T17:01:00.968Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jim Lipsey"},"datePublished":"2024-09-10T23:21:46.064Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Stopped in to get my nosepads replaced on glasses that were only 4 months old. Katherine was super pleasant and very helpful. I was on my way in mere minutes, without having to pay a dime. Excellent customer service!","comment":{"@type":"Comment","name":"","datePublished":"2024-09-11T14:00:36.076Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kiwi"},"datePublished":"2024-09-10T23:01:15.696Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Katherine was such a treat and helped me fix my favorite frames! Excellent customer service","comment":{"@type":"Comment","name":"","datePublished":"2024-09-11T14:05:15.33Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Thelma Jansen"},"datePublished":"2024-09-07T16:36:05.713Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"I have been a LensCrafters customer for over 20 years and visited the International store recently to purchase an almost five hundred dollars pair of Glasses. When I picked them up and expressed my dissatisfaction with the blue light look on my new frames, the treatment I got from the manager Kathy, was unnecessary. I will not be coming back to this store.","comment":{"@type":"Comment","name":"","datePublished":"2024-09-10T13:10:20.708Z","text":"Thank you for your review. We are sorry to hear that your experience at LensCrafters did not meet your expectations. We strive to provide the best customer service in the industry. Please go to https://luxotticacustomercare.com/lenscrafters/careformso we can work to correct this issue for you."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jason Bond"},"datePublished":"2024-09-06T19:18:27.422Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Wonderful and quick service for a sunglasses readjustment!","comment":{"@type":"Comment","name":"","datePublished":"2024-09-10T14:34:41.469Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Joshua Umstead"},"datePublished":"2024-08-30T20:01:15.468Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Noah was fantastic; ask for him! In and out quickly and very happy","comment":{"@type":"Comment","name":"","datePublished":"2024-08-31T04:48:49.698Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"susan kiniry"},"datePublished":"2024-08-30T13:33:59.046Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Noah was wonderful to fix my sunglasses on the spot for me yesterday! I just needed a tiny eyewear screw to get me back in the game - thank you do much Noah!","comment":{"@type":"Comment","name":"","datePublished":"2024-08-31T00:52:32.915Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Luiza Beltrame"},"datePublished":"2024-08-26T23:58:32.308Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Kathy was so helpful and quick to fix my glasses! The store has so many chic models","comment":{"@type":"Comment","name":"","datePublished":"2024-08-28T00:12:31.743Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Revi Wanerman"},"datePublished":"2024-08-25T18:18:14.281Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Noah and Kathy helped me resolve an issue with my glasses. Great customer service !","comment":{"@type":"Comment","name":"","datePublished":"2024-08-26T03:10:57.866Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Feather Sound Smiles"},"datePublished":"2024-08-25T17:20:38.351Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Noah was absolutely amazing. Took 5 mins to repair my glasses that the brand had kept for 8 weeks only to return them unrepaired.\nCustomer for life","comment":{"@type":"Comment","name":"","datePublished":"2024-08-26T02:24:59.563Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Lauren Griffin"},"datePublished":"2024-08-24T14:38:07.935Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-08-25T01:46:24.991Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Melissa Desmond"},"datePublished":"2024-08-21T22:54:58.721Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Noah and Theresa were so helpful! Thank you for your kind service as. Prompt, friendly help.","comment":{"@type":"Comment","name":"","datePublished":"2024-08-22T06:05:27.586Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Nicanor Barcelo"},"datePublished":"2024-08-16T23:59:03.978Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The attention of the workers was excellent and they helped me with my problem and gave me a solution. I highly recommend the gentlemen Noah and Miss Theresa","comment":{"@type":"Comment","name":"","datePublished":"2024-08-18T00:19:23.145Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Devon Campbell"},"datePublished":"2024-08-11T00:07:15.029Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-08-12T00:20:17.751Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ben Johnston"},"datePublished":"2024-08-10T16:19:12.447Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-08-11T03:32:31.248Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Colby Carter"},"datePublished":"2024-08-09T12:40:35.78Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Noah is particular is an outstanding ambassador for LensCrafters. He is kind, patient, and knowledgeable. He went out of his way both on the phone and in person on several occasions to help my situation out","comment":{"@type":"Comment","name":"","datePublished":"2024-08-10T01:31:14.864Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jad Abu Khzam"},"datePublished":"2024-08-05T22:34:26.829Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Highly Recommend. Great service and the managers/staff made the experience remarkable!","comment":{"@type":"Comment","name":"","datePublished":"2024-08-06T06:28:42.582Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Allen Coleman"},"datePublished":"2024-08-04T19:19:25.977Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Noah was a pleasure to work with....great experience","comment":{"@type":"Comment","name":"","datePublished":"2024-08-05T03:45:53.185Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Karen Langbehn"},"datePublished":"2024-08-03T15:28:38.99Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"So professional. Friendly! Highly recommend.","comment":{"@type":"Comment","name":"","datePublished":"2024-08-04T02:04:56.576Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Nancy Sykes"},"datePublished":"2024-07-30T19:41:56.567Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Catherine was very helpful and great to work with!!","comment":{"@type":"Comment","name":"","datePublished":"2024-07-31T04:00:47.662Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jonathan Lopez"},"datePublished":"2024-07-30T17:06:50.053Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Recently had the pleasure of being helped by Kathy at LensCrafters . She was incredibly knowledgeable, friendly. I could tell she really cared about ensuring I had a positive experience. I appreciate her dedication and will definitely be returning to LensCrafters again!","comment":{"@type":"Comment","name":"","datePublished":"2024-07-31T02:30:08.732Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Patti Lee"},"datePublished":"2024-07-26T20:38:39.049Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Just came in and they were able to fix my sunglasses that I thought were beyond repair! We’ve also bought prescription sunglasses and glasses here and have always had a great experience. Thank you!","comment":{"@type":"Comment","name":"","datePublished":"2024-07-27T06:07:19.982Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Marie"},"datePublished":"2024-07-24T21:18:12.271Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"So, I received a call from a call rep with LensCrafters to schedule an appointment. I politely explained to the representative that I had already made an appointment. She said she did not see it. I told her that I was going to put the call on speakerphone to find the appointment I made in my messages so that I didn't make two appointments. Five seconds after putting the call on speakerphone, she was huffing and puffing as if I was holding her up. First of all, you called me. LensCrafters has some of the rudest, unprofessional people working for them. I hung up. I am done with this place; I'm taking my business and money elsewhere.","comment":{"@type":"Comment","name":"","datePublished":"2024-07-25T07:48:50.581Z","text":"Thank you for your review. We are sorry to hear that your experience at LensCrafters did not meet your expectations. We strive to provide the best customer service in the industry. Please go to http://ms.spr.ly/6261lXbnt so we can work to correct this issue for you."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Nemesis ONE"},"datePublished":"2024-07-22T20:56:03.985Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Thanks Katherine for all the help :)","comment":{"@type":"Comment","name":"","datePublished":"2024-07-23T04:57:34.537Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Sheree Gudeman"},"datePublished":"2024-07-15T18:44:03.68Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-07-16T03:35:39.591Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Alex York"},"datePublished":"2024-07-15T14:41:38.286Z","reviewRating":{"@type":"Rating","ratingValue":"3","bestRating":"5"},"reviewBody":"The LensCrafters brand is great, and the eye exam was fine. The associates were helpful, though instead of discussing my needs and what lense options would be best for me, just pushed the most expensive option and didn't want to talk about the other less expensive options. The associate pushed ahead at a breakneck speed, the whole thing was a blur. This was frustrating. I had previously gone to the Westshore Mall location and decided to try this location to see if the selection of lenses would be different.\n\nDo yourself a favor- unless you're basically wealthy and don't care about money, just go to the Westshore Mall location. The glasses in this location were incredibly expensive. I'm used to lenses being $200, $300, or even pushing $400 at LensCrafters (I used to go to the Tyrone location). This location had lenses pushing $600, $700, and even $800. I assume the franchise bumped prices given the typical clientele of International Mall. I was stunned at the prices and didn't think about just leaving and going back to Westshore, but I wish I had.","comment":{"@type":"Comment","name":"","datePublished":"2024-07-16T01:16:43.104Z","text":"Thank you for your review. We are sorry to hear that your experience at LensCrafters did not meet your expectations. We strive to provide the best customer service in the industry. Please go to http://ms.spr.ly/6269lOAfB so we can work to correct this issue for you."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Tighe Residence"},"datePublished":"2024-07-15T01:21:56.732Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-07-16T00:32:09.59Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Emily Vosselmann"},"datePublished":"2024-07-14T20:36:09.843Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Kathy is always so helpful and we enjoy going to see her!","comment":{"@type":"Comment","name":"","datePublished":"2024-07-15T05:14:07.095Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ellyse Vosselmann"},"datePublished":"2024-07-14T20:32:48.856Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Kathy is the best. She is always so helpful.","comment":{"@type":"Comment","name":"","datePublished":"2024-07-15T05:07:46.572Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Justine Giancola"},"datePublished":"2024-07-14T17:09:14.233Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Dropped a pair of sunglasses off that needed a screw replaced and Kathy and Noah had them fixed within the hour at no charge! Great experience, will absolutely be back for any eyeglass needs :)","comment":{"@type":"Comment","name":"","datePublished":"2024-07-15T02:43:16.428Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Todd Coover"},"datePublished":"2024-07-14T16:24:47.928Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I had just received my new prescription Dolce&Gabbana eye glasses a few days earlier from another eyeglasses store in Bradenton, FL. I loved the frames, but once the prescription lenses were put in. They would not stop slipping down my nose. Needless to say after spending a mint on them, I was so disappointed. I happened to be at the International Plaza Mall yesterday and stopped in to ask if there was anything I could do to solve the problem. This is when I met Randy. He asked to take a look. After a matter of minutes, he had swapped the nose pads to some that don't budge. I am in love with my new glasses again! Randy you were kind and very helpful. Next time I will be seeing you for any glasses I need. Thank you Randy!","comment":{"@type":"Comment","name":"","datePublished":"2024-07-15T02:18:00.523Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Roy Kulp"},"datePublished":"2024-07-13T00:48:02.771Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The staff is great and they always assist me when I need to use my protection plan.","comment":{"@type":"Comment","name":"","datePublished":"2024-07-14T00:39:52.071Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"neonegypt"},"datePublished":"2024-07-09T21:01:11.855Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great Service! Fixed my glasses for no charge. Noah was awesome!","comment":{"@type":"Comment","name":"","datePublished":"2024-07-10T04:22:44.899Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jacob Ramos"},"datePublished":"2024-07-08T03:06:16.149Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"My partner scheduled a last minute appointment to renew his prescription for his contacts. We are highly dissatisfied with the rushed and sales oriented experience. The “doctor” is more concerned with finding reasons to upsell than listening to her patients when they clearly tell her what they need. Everyone there seemed like they were in a bad mood, and could use a hug. The doctor was nice, but her tone was condescending when insisting that we “play” when looking at lenses. If you know the way she was saying it, you know the way she was saying it. I’m not your girlfriend, girlfriend. Your rushed exam and disinterest in your patient was disrespectful and indicative of the overall rushed operation.\n\nNewsome Eye are the operators of this LensCrafters “doctor’s” office. I hope that management can create a better work environment so that the staff (who are clearly nice, but stressed) can focus on their guests. Wouldn’t not recommend.","comment":{"@type":"Comment","name":"","datePublished":"2024-07-09T00:38:16.641Z","text":"Thank you for your review. We are sorry to hear that your experience at LensCrafters did not meet your expectations. We strive to provide the best customer service in the industry. Please go to http://ms.spr.ly/6261lyXYX so we can work to correct this issue for you."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Aysegul Ugur"},"datePublished":"2024-07-07T21:21:49.87Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"I am writing to express my dissatisfaction with the service I received at your International Plaza Bay Street Mall Tampa store on 07/07/24. I have been using eyeglasses for many years, but my recent experience was deeply disappointing.\n\nUpon entering the store, I was greeted by one of the staff members who was very friendly. I chose my eyeglasses within 10 minutes as I had already decided from my previous visit. Another staff member placed an appointment for my eye exam, and I wanted to ask about the price for lenses since it was my first time using new insurance.\n\nWhen I approached the counter for assistance, the employee I spoke with was dismissive and seemed uninterested in helping me. This lack of basic courtesy set a negative tone for my visit. I had basic questions about the different lens options available for my prescription. Unfortunately, the staff member assisting me appeared to be showing me the options for the maximum price they could charge. She showed me lenses for $428 after my insurance coverage, which I found quite high, considering I chose eyeglasses that were around $500. I knew the price for Miu Miu eyeglasses was acceptable. I just wanted to be sure what I was paying for. When she asked me what my price point was, I explained that this was about my insurance coverage. I have been an eyeglasses user for 20 years and am also a doctor. When I told her this, she simply said “okay” and then showed me options for $60. This made it difficult for me to make an informed decision. I did not feel I should have to mention my job or my knowledge about glasses.\n\nWhen I finally selected a pair of frames, the process of placing my order was slow and inefficient.\n\nImpact:\n\nThe unprofessional behavior and lack of assistance from the store staff resulted in a frustrating and unsatisfactory shopping experience. I did not purchase anything and was not able to complete my eye exam. I left the store feeling undervalued as a customer.\n\nResolution:\n\nI request that you address these concerns with the staff at the International Plaza Bay Street Mall Tampa store to ensure that other customers do not have a similar experience.\n\nAdditionally, this is my first review for any store, but I want you to realize that I took my only day off in the last 10 days to visit your store. I drove there for an hour and have since scheduled another appointment at another LensCrafters store in Tampa Wesley Chapel, as I knew this was just a bad staff member experience and not reflective of the brand.","comment":{"@type":"Comment","name":"","datePublished":"2024-07-08T05:31:37.103Z","text":"Thank you for your review. We are sorry to hear that your experience at LensCrafters did not meet your expectations. We strive to provide the best customer service in the industry. Please go to http://ms.spr.ly/6268lHSrE so we can work to correct this issue for you."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Angie B"},"datePublished":"2024-06-30T16:35:08.629Z","reviewRating":{"@type":"Rating","ratingValue":"2","bestRating":"5"},"reviewBody":"This store is way below my expectations of fast and efficient service. I get much better service in other LensCrafters stores. Idk why this one is always bad but I’m don’t shopping at the Tampa International Store!","comment":{"@type":"Comment","name":"","datePublished":"2024-07-01T01:57:50.114Z","text":"Thank you for your review. We are sorry to hear that your experience at LensCrafters did not meet your expectations. We strive to provide the best customer service in the industry. Please go to http://ms.spr.ly/6260lBkI4 so we can work to correct this issue for you."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Francesco Amorotti"},"datePublished":"2024-06-28T23:02:15.693Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-06-29T06:28:31.911Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Amy Pickett"},"datePublished":"2024-06-25T14:33:16.65Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Debbie was amazing! Great service.","comment":{"@type":"Comment","name":"","datePublished":"2024-06-26T01:31:48.229Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ciera Keenan"},"datePublished":"2024-06-24T22:50:58.472Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The only place I go to for eye exams and luxury frames, customer care is A1!","comment":{"@type":"Comment","name":"","datePublished":"2024-06-25T05:52:14.733Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kristin Ezick"},"datePublished":"2024-06-17T10:53:44.958Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Katherine was so pleasant and provided excellent customer service.","comment":{"@type":"Comment","name":"","datePublished":"2024-06-18T00:09:25.439Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Lance Brown"},"datePublished":"2024-06-14T00:20:11.195Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Theresa was very helpful helping me customizing my Oakley glasses.","comment":{"@type":"Comment","name":"","datePublished":"2024-06-15T00:29:40.314Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Lucas Contruction"},"datePublished":"2024-06-09T20:11:52.363Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Noah excellent professional, 5 star treatment! Look for them when you get there","comment":{"@type":"Comment","name":"","datePublished":"2024-06-10T03:58:28.599Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Dilan Harvey"},"datePublished":"2024-06-09T20:11:40.804Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Thank you Noah for helping us fix our glasses out of courtesy!","comment":{"@type":"Comment","name":"","datePublished":"2024-06-10T03:57:06.524Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Angie Taveras"},"datePublished":"2024-06-07T15:11:01.663Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great service! Staff is knowledgeable and the office manager is a dream to work with! I’ll keep going to them over any other store.","comment":{"@type":"Comment","name":"","datePublished":"2024-06-08T02:03:23.333Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Katherine"},"datePublished":"2024-05-28T19:12:23.1Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Randy… is your guy! Fabulous job on straightening my sunglasses frame! Thank you!","comment":{"@type":"Comment","name":"","datePublished":"2024-05-29T03:55:15.069Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Barbara Wiwchar"},"datePublished":"2024-05-28T19:12:15.598Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Noah was awesome thank you for fixing my glasses much appreciated","comment":{"@type":"Comment","name":"","datePublished":"2024-05-29T03:53:39.84Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Cristian Diaz"},"datePublished":"2024-05-26T00:53:23.371Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The associates were very professional and well presented. I had the opportunity to speak to two Noah and Cathy and they were both very nice.","comment":{"@type":"Comment","name":"","datePublished":"2024-05-27T00:35:27.313Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ivanka Sheree Zelaya"},"datePublished":"2024-05-24T23:04:04.473Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great Service! 10/10!","comment":{"@type":"Comment","name":"","datePublished":"2024-05-25T06:59:14.736Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ruviseida Mena Bello"},"datePublished":"2024-05-24T17:30:34.148Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-05-25T03:18:39.319Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Mct Yani3I2010"},"datePublished":"2024-05-23T17:01:25.824Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Thank you guys so much for fixing my Gucci sun glasses fast fit perfectly again","comment":{"@type":"Comment","name":"","datePublished":"2024-05-24T02:50:24.368Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Mariana Pina"},"datePublished":"2024-05-14T22:57:05.787Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Got my glasses done here and Teresa was a huge help! Also adjusted my sunglasses free of charge, definitely recommend!","comment":{"@type":"Comment","name":"","datePublished":"2024-05-15T05:55:15.38Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Phil Malcolm"},"datePublished":"2024-05-13T11:54:57.18Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I had an awesome experience at this LensCrafters location. Noah made all the difference! He made me feel valued and appreciated, and he was happy to give me my AAA Member discount. Keep up the top rate customer service and consultation. I left there smarter about my optical needs and extremely satisfied with my purchase. Thanks!","comment":{"@type":"Comment","name":"","datePublished":"2024-05-14T00:48:54.245Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"billya9"},"datePublished":"2024-05-11T19:05:01.545Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-05-12T04:21:23.568Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"rylan wright"},"datePublished":"2024-05-10T00:27:57.391Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Walked in and staff was very polite and helpful. Pleasant experience great atmosphere This is definitely where I'm going now to get glasses.","comment":{"@type":"Comment","name":"","datePublished":"2024-05-10T10:25:48.964Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Rafael Stefan De La Cruz"},"datePublished":"2024-05-07T19:38:22.16Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Awesome, fantastic atmosphere that made me confident to purchase and buy extra warranty,\nMiss Katherine and Noah, they were amazing, thank you","comment":{"@type":"Comment","name":"","datePublished":"2024-05-08T03:35:34.667Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Michele Norris"},"datePublished":"2024-05-05T17:45:01.403Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I had a pair of Oakley prescription glasses. Oakley was not able to fix my frame that bent due to doggy error. I was referred to lens crafter. Noah was able to fix my frames and he did it swiftly and without payment. He just wanted to make sure I could see without holding my glasses! THANK YOU NOAH!!","comment":{"@type":"Comment","name":"","datePublished":"2024-05-06T02:15:23.32Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jennifer Stoner"},"datePublished":"2024-05-04T22:52:02.956Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Our customer service rep handled our request perfectly, much appreciated!","comment":{"@type":"Comment","name":"","datePublished":"2024-05-05T06:36:45.333Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Dainora F"},"datePublished":"2024-05-02T20:45:50.852Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Kathy and Randy both were very professional and fixed my glasses in a timely manner. Thank you!","comment":{"@type":"Comment","name":"","datePublished":"2024-05-03T22:53:44.183Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"thomas wilkins"},"datePublished":"2024-04-30T19:35:36.17Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great experience and staff excellent! Dr Claffie is one of the best. She answered all questions she explained every aspect of the exams. Great communication with every staff member. Well run office. They helped me choose hardware and had great suggestions! They worked with my insurance and to see a specialist testing hardware for less than dinner somewhere is unbelievable. Great location and awesome team!","comment":{"@type":"Comment","name":"","datePublished":"2024-05-01T03:28:27.592Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kevin King"},"datePublished":"2024-04-28T18:22:00.251Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Was having an issue with a pair of frames I purchased recently. Went over to the Tampa International Plaza location to have them looked at. Place was busy as it would be on a Sunday. However, I was taken care of promptly, had my issue resolved better than I expected, and Im back in business! Huge shout out to Kathy Winter for being so helpful and kind while navigating many customers at a time. I’ll definitely be back for my next pair. 🤘","comment":{"@type":"Comment","name":"","datePublished":"2024-04-29T03:01:12.067Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Heather Delk"},"datePublished":"2024-04-23T22:37:07.655Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Came down from Tallahassee for clinical and my frame snapped. They helped me right away at no charge. It was so appreciated and I recommend anyone come. The staff are very friendly!","comment":{"@type":"Comment","name":"","datePublished":"2024-04-24T06:08:10.408Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Saba Mendez Ramirez"},"datePublished":"2024-04-18T20:15:03.432Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Katherine was amazing. Very sweet, courteous and such a great professional. Randy was also very nice and helpful. If you come to Lens Crafters in the International Plaza, definitely recommend to ask for them. Such a great experience. Will be coming back ☺️","comment":{"@type":"Comment","name":"","datePublished":"2024-04-19T05:04:42.323Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Barry “Dj Mad Scientist” McDonnough"},"datePublished":"2024-04-18T15:51:00.644Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Kathy was my superhero! It’s not about the money, she genuinely wants to make sure that she gets you what you need!","comment":{"@type":"Comment","name":"","datePublished":"2024-04-19T02:33:54.356Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Melina Marquez"},"datePublished":"2024-04-17T14:32:24.829Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"\"I recently visited Dr. Claffie office and was shocked by the appalling customer service. The receptionist barely acknowledged me when I arrived, to the point I had to say I’ll let you concentrate and finish what you’re doing.\nOverall, it was a frustrating and disappointing experience that left me feeling like just another number, not a valued patient.\" I had been going to her for over 4 yrs\n\nIt was never like this she had a great receptionist with short black hair that was extremely welcoming I wish she was still there.","comment":{"@type":"Comment","name":"","datePublished":"2024-04-18T01:29:20.334Z","text":"Thank you for your review. We are sorry to hear that your experience at LensCrafters did not meet your expectations. We strive to provide the best customer service in the industry. Please go to http://ms.spr.ly/6262YBhSo so we can work to correct this issue for you."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Julianna"},"datePublished":"2024-04-15T22:08:12.199Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Randy helped me with my glasses and it was the best experience I’ve ever had. Thank you, Randy now I can see!!","comment":{"@type":"Comment","name":"","datePublished":"2024-04-16T05:26:06.809Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Eli Lovin"},"datePublished":"2024-04-15T22:04:35.478Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very friendly and helpful associates. Amazing work fixing my bent frames, very happy to be able to see again 😁","comment":{"@type":"Comment","name":"","datePublished":"2024-04-16T05:19:51.829Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Liz Lovin"},"datePublished":"2024-04-15T22:03:55.952Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great selection! Very friendly and helpful staff!","comment":{"@type":"Comment","name":"","datePublished":"2024-04-16T05:18:17.505Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Claudia Izel Santos"},"datePublished":"2024-04-15T18:08:21.887Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-04-16T03:01:45.153Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Diiana Melendez"},"datePublished":"2024-04-12T23:47:00.088Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Excellent service. As a first timer the staff was very friendly and knowledgeable. 100% recommended.","comment":{"@type":"Comment","name":"","datePublished":"2024-04-13T06:30:39.139Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jorge Martinez"},"datePublished":"2024-04-11T14:30:54.353Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Debbie she is fantastic thanks","comment":{"@type":"Comment","name":"","datePublished":"2024-04-12T01:52:22.127Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Brandon Vasquez"},"datePublished":"2024-04-07T17:59:04.585Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Dr . Kate is nothing short of incredible . Her supporting staff is friendly , knowledgeable & professional . My daughter and I have come here for years and they never disappoint . 10/10 recommend .","comment":{"@type":"Comment","name":"","datePublished":"2024-04-08T03:21:41.486Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"The Painted Soldier"},"datePublished":"2024-04-05T23:02:24.463Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"We had an emergency when my son lost his glasses at the beach. He called the store and Noah assured him that they had his prescription in stock. When we got there, Kathy called the insurance and got us taken care of. Randy cut the lenses, put them in the frames just in time for sunset. Some of the best customer service that I have gotten here in South Tampa. Highly recommend this place and when I finally decide to wear glasses, they will have my business.","comment":{"@type":"Comment","name":"","datePublished":"2024-04-06T06:31:15.109Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Emily Carrillo"},"datePublished":"2024-04-05T17:26:17.494Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Kathy was super helpful and sweet. Explained to her that I was on a tight budget and she understood and without judgment showed me the options that she had within my budget. All of the staff was friendly and helpful. great experience overall","comment":{"@type":"Comment","name":"","datePublished":"2024-04-06T02:46:26.864Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Cydney Rose"},"datePublished":"2024-04-04T17:11:23.065Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Noah and Theresa were very helpful! They fixed my glasses exactly how I wanted, thank you!","comment":{"@type":"Comment","name":"","datePublished":"2024-04-05T01:53:14.012Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Constantin Isphording"},"datePublished":"2024-04-02T21:11:31.289Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great service! Helped me out with a quick fix to my glasses without any wait even though I am not a frequent customer - yet. Thanks for the good service!","comment":{"@type":"Comment","name":"","datePublished":"2024-04-03T08:46:16.812Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Chris Paynter"},"datePublished":"2024-04-02T20:26:39.15Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great service at this location, which I appreciated very much!","comment":{"@type":"Comment","name":"","datePublished":"2024-04-03T08:16:30.037Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Alex Mendez"},"datePublished":"2024-04-01T22:26:46.858Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Excellent attention and help to get the best benefits","comment":{"@type":"Comment","name":"","datePublished":"2024-04-02T08:52:20.553Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Zsolt Csonka"},"datePublished":"2024-04-01T16:12:44.8Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-04-04T03:02:00.732Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"April Edwards"},"datePublished":"2024-03-30T14:16:14.644Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Fabulous service. Fixed my Costa sunglasses in minutes when Sunglass Hut (where I purchased them couldn't). Thank you!!","comment":{"@type":"Comment","name":"","datePublished":"2024-04-01T01:09:27.786Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Soledad Cook"},"datePublished":"2024-03-26T23:18:53.347Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I brought 3 pair of sunglasses I bought at a different store to be adjusted and Theresa from LensCrafters at international plaza in Tampa did an amazing job adjusting them. She was very helpful and kind. Thank you so much Theresa!","comment":{"@type":"Comment","name":"","datePublished":"2024-03-27T06:30:49.162Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Rick Prescher"},"datePublished":"2024-03-24T20:00:37.788Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Just needed a nose pad replaced and they went right to work on my repair. Super friendly and amazingly helpful.","comment":{"@type":"Comment","name":"","datePublished":"2024-03-25T05:27:17.737Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Rose Elisa"},"datePublished":"2024-03-24T19:09:03.256Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-03-25T04:37:06.218Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Fabiana Borges"},"datePublished":"2024-03-22T23:45:41.937Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"\"I had a fantastic experience at this store, thanks to the exceptional service provided by the employee named Danny. She went above and beyond to fix my glasses promptly and professionally. Her expertise and attention to detail ensured that my glasses were repaired to perfection. I truly appreciate her dedication and skill in resolving my issue. I highly recommend this store, especially with employees like Danny who prioritize customer satisfaction.\"","comment":{"@type":"Comment","name":"","datePublished":"2024-03-23T06:33:15.918Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Manuel Turcios"},"datePublished":"2024-03-14T18:50:32.76Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"They fixed my glasses for free! Great service","comment":{"@type":"Comment","name":"","datePublished":"2024-03-15T01:47:05.754Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Lisa Cheryl Tingen"},"datePublished":"2024-03-12T20:06:01.84Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The staff is very friendly and efficient. I would highly recommend.","comment":{"@type":"Comment","name":"","datePublished":"2024-03-13T04:29:44.831Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Daniel Valdes"},"datePublished":"2024-02-25T22:25:44.839Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Noah helped me fix my glasses quickly and was very kind and helpful","comment":{"@type":"Comment","name":"","datePublished":"2024-02-26T02:25:32.962Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"J Black-formerly Piszcz"},"datePublished":"2024-02-25T20:23:20.632Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Sales person was very helpful and patient. Great selection of glasses to choose from!","comment":{"@type":"Comment","name":"","datePublished":"2024-02-26T04:23:46.734Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kasey Knox"},"datePublished":"2024-02-24T16:00:56.795Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great manager on shift ; Randy and the associate Cathy that helped me was awesome. Very knowledgeable and friendly!","comment":{"@type":"Comment","name":"","datePublished":"2024-02-25T11:53:02.083Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Mohammad AlRahabi"},"datePublished":"2024-02-23T20:45:50.883Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Excellent customer service from Noah and Josh. Store is clean and organized. Would definitely do business again.","comment":{"@type":"Comment","name":"","datePublished":"2024-02-24T04:32:35.501Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Maggie Garrido"},"datePublished":"2024-02-22T20:57:41.059Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Noah was very helpful and he took very good care of me.","comment":{"@type":"Comment","name":"","datePublished":"2024-02-23T03:53:08.534Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Eean Clark"},"datePublished":"2024-02-21T16:50:04.073Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very friendly and professional. Quick and proficient.","comment":{"@type":"Comment","name":"","datePublished":"2024-03-01T17:50:53.466Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Milena Silva"},"datePublished":"2024-02-17T21:40:19.958Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Lori Goodwin"},"datePublished":"2024-02-06T21:30:29.233Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The gentleman who helped me was really great! I got glasses and sunglasses in record time. Very helpful and friendly!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Duane Edghill"},"datePublished":"2024-02-03T20:39:08.524Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"My dog chewed up the case and key parts of my glasses making them unusable right before I was leaving on a business trip. This happened on a weekend when my normal store was not open. LensCrafters was able to fix them in a couple of hours for me so I had them available for my trip. This experience has me re-evaluating who I use for my glasses. Thanks to the professionals who helped me.","comment":{"@type":"Comment","name":"","datePublished":"2024-02-16T19:57:37.403Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Che Sturridge"},"datePublished":"2024-01-30T21:04:21.296Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The Dtaff at LenCrafters at the International Mall were very helpful . Josh pointed out to me that my insurance benefits would allow me to\nGet a second pair of glasses without much out of pocket cost and both he and Noah were very attentive .","comment":{"@type":"Comment","name":"","datePublished":"2024-03-05T21:38:48.171Z","text":"Thank you for your review. Our associates are some of the best around and we are always happy to hear our customers feel the same!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Amanda Hall"},"datePublished":"2024-01-29T17:48:54.557Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Monte Lambert"},"datePublished":"2024-01-28T17:16:13.123Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Walked into the LensCrafters in the Tampa Westgate Mall and Noah did a superb job. I highly recommend!","comment":{"@type":"Comment","name":"","datePublished":"2024-01-29T06:59:04.736Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Mikael Fernandez"},"datePublished":"2024-01-26T22:30:58.33Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very attentive and friendly environment will definitely will keep coming here for my eye care needs ⭐️⭐️⭐️⭐️⭐️","comment":{"@type":"Comment","name":"","datePublished":"2024-01-27T03:14:08.038Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Brooks Whitson"},"datePublished":"2024-01-22T22:00:42.648Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great help with glasses I had not purchased here. Friendly service. Thanks","comment":{"@type":"Comment","name":"","datePublished":"2024-01-23T02:56:42.475Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Adham Abdou"},"datePublished":"2024-01-22T21:17:10.294Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great experience at LensCrafters. Mason was very kind and helpful in fixing my crooked glasses. Would highly recommend this place!","comment":{"@type":"Comment","name":"","datePublished":"2024-01-23T03:33:40.468Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"ito gomez"},"datePublished":"2024-01-21T01:15:14.19Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"My experience was great. I received the right information to select the right frame and lenses and the person who help me, Kathy was very friendly and helpful.","comment":{"@type":"Comment","name":"","datePublished":"2024-01-22T09:10:52.976Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Tamer Tadros"},"datePublished":"2024-01-19T00:00:14.515Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great customer service.\nNoah is the best. Provided a great customer service as usual.","comment":{"@type":"Comment","name":"","datePublished":"2024-01-19T01:59:36.478Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Keonne Taylor"},"datePublished":"2024-01-17T22:27:29.634Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-01-18T14:55:13.048Z","text":"Thank you for your review. We are sorry to hear your experience at LensCrafters did not meet your expectations. We strive to train our associates to be the best in the marketplace. Please go to http://ms.spr.ly/6266iSx0C so we can follow up and redirect your concern to appropriate person. "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"KeShun Gipson"},"datePublished":"2024-01-15T01:20:59.26Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Noah the team lead was amazing! Thank you for taking good care of my daughter and I today! Also- Thank you Dr. Claffie and Team! Dr B was awesome as I look fwd to seeing you every year but Dr B made me feel as if I was speaking with you as I knew you needed some much needed time off! for. Your entire Team demonstrated Professionalism Caring, and Attentiveness to my needs!\nThank you Again for everything!","comment":{"@type":"Comment","name":"","datePublished":"2024-01-16T09:01:12.683Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Isabella Sumner"},"datePublished":"2024-01-12T21:36:03.927Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Super friendly, was able to help with some glasses repair. Super efficient and fast","comment":{"@type":"Comment","name":"","datePublished":"2024-01-13T03:14:36.052Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Layne Norton"},"datePublished":"2024-01-05T16:09:24.292Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Polite and helpful","comment":{"@type":"Comment","name":"","datePublished":"2024-01-06T08:26:35.672Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Penny T"},"datePublished":"2024-01-04T19:13:01.837Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Straightened my bent frame and replaced my nose pads with a smile and urgency. Highly recommend for great service and products.","comment":{"@type":"Comment","name":"","datePublished":"2024-01-05T05:46:00.681Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Patricia G"},"datePublished":"2024-01-02T19:35:06.447Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Thanks to Kathy for making it happen, she is great. I received my grasses same day. Thank you. Joshua was my sales person he was great as well. Very fast, knowledgeable and kind. Thank you all for helping me.","comment":{"@type":"Comment","name":"","datePublished":"2024-01-03T05:49:17.144Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Lindsay Ingraham"},"datePublished":"2024-01-01T01:36:27.467Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Dr. Caffie was wonderful. Joshua was very kind and attentive. He was extremely helpful in every part of the process.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ian Movilla"},"datePublished":"2023-12-31T23:12:25.639Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Went to Tampa for vacation but I unfortunately lost my eyeglasses. Came to Lenscrafters at International Mall and was able to get an eye exam and new eyeglasses at the same day. Kudos to Noah for assisting me.","comment":{"@type":"Comment","name":"","datePublished":"2024-01-01T02:03:50.031Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"MR .JUAN ALVAREZ"},"datePublished":"2023-12-31T02:13:00.954Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Thank you for taking good care of me as a patient of record. The entire Team did an Excellent job helping me with my needs to get the best glasses in the store 🤗👓 despite challenges at the point of sale being short ,so as a result I had to go back to my studio home 🏡 and come back to finalize the deal, so I don't lose the benefits set to expire the following day , which is NEW YEARS EVE 🙋🏻‍♂️. Thank you Dr. Claffie for treating and squeezing me into your busy schedule 📅. And to your entire Team who demonstrated Professionalism Caring, and Engaging treatment the moment I stepped inside. Thank you for everything you guys do for us. 🇺🇲💯🤗👓🤓 ❗Regards, LensCrafters Patient Of Record 🇺🇲💯🙋🏻‍♂️🤗❗","comment":{"@type":"Comment","name":"","datePublished":"2024-01-01T11:47:51.561Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Sandy Scheirer"},"datePublished":"2023-12-29T21:52:32.025Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"They were awesome. Had Jimmy chop frames and the put my frames in for an extra pair of sunglasses. Thanks so much","comment":{"@type":"Comment","name":"","datePublished":"2023-12-30T04:12:07.133Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Melinda Jenzarli"},"datePublished":"2023-12-29T18:12:23.233Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Debi did a fantastic job helping me find sunglasses and prescription glasses!","comment":{"@type":"Comment","name":"","datePublished":"2023-12-30T07:57:30.198Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"josh hunter"},"datePublished":"2023-12-17T19:49:03.715Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Josh was absolutely amazing I came in because my glasses stretched out and he helped me very quickly even during holiday rush","comment":{"@type":"Comment","name":"","datePublished":"2023-12-18T05:21:30.435Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Liciane Otero"},"datePublished":"2023-12-13T21:34:38.304Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"I went to Lenscrafters today to get a replacement for my eyeglasses as I had purchased the insurance for replacement in case anything happened. The replacement expired on the 9th of December and the store manager did not approve the 4 day exception as today is the 13th. I am extremely disappointed as I have purchased over 15 pair of designer eyeglasses from them. My husband, son, and myself always use our vision insurance with them. The store manager did not even give us the time of day as we were not important enough for her to get out of her chair or make eye contact. I will not be returning, they lost a loyal customer for the simple fact of poor customer service.","comment":{"@type":"Comment","name":"","datePublished":"2023-12-14T15:27:44.411Z","text":"Thank you for your review. We are sorry to hear your experience at LensCrafters did not meet your expectations. We strive to train our associates to be the best in the marketplace. Please go to http://ms.spr.ly/6260iVfYe so we can follow up and redirect your concern to appropriate person. "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ruben T"},"datePublished":"2023-12-10T14:26:02.178Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Laura was awesome! I was in and out in less than 30 minutes because of her knowledge of insurance and frames.","comment":{"@type":"Comment","name":"","datePublished":"2023-12-11T21:39:35.993Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Cody Delancy"},"datePublished":"2023-12-08T18:38:50.618Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The store and it's team are amazingly welcoming, professional and helpful.","comment":{"@type":"Comment","name":"","datePublished":"2023-12-09T05:36:27.48Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"norberto flores"},"datePublished":"2023-12-01T01:56:48.576Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jessica Garcia"},"datePublished":"2023-11-21T22:56:19.474Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Noah was AMAZING!!!! The system was giving us a hard time but he was so great that I didnt even mind. Great selection, many brands to choose from and fast service. Thank you!","comment":{"@type":"Comment","name":"","datePublished":"2023-11-22T18:57:15.472Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Claire Alexander"},"datePublished":"2023-10-31T18:12:56.583Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Josh was amazingggg thank you Josh!","comment":{"@type":"Comment","name":"","datePublished":"2023-11-01T03:04:42.751Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ronald Roach"},"datePublished":"2023-10-30T14:59:32.787Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Salesperson took the time to help me find the right pair of sun glasses. He was not rushed, he made sure I felt comfortable with the way they looked on my face. Best experience!!!!!","comment":{"@type":"Comment","name":"","datePublished":"2023-10-30T19:54:08.214Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Edward Greer"},"datePublished":"2023-10-28T18:00:23.791Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I have been a LenseCrafters customer for quite a few years now, and Kathy has ALWAYS taken excellent care of me! She’s honest when it comes to the frames I’m trying on and it’s not just about the sale for her! She genuinely cares and wants to make sure the glasses you’re getting are what you need not just for looks.","comment":{"@type":"Comment","name":"","datePublished":"2023-10-29T05:44:17.557Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Guajiro"},"datePublished":"2023-10-23T21:59:39.94Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2023-12-12T21:28:16.257Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ayo Fatinikun"},"datePublished":"2023-10-20T19:49:07.363Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great help in the spur of a moment. Thank you guys for being flexible!","comment":{"@type":"Comment","name":"","datePublished":"2023-10-21T04:16:25.425Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"C Miller"},"datePublished":"2023-10-16T19:49:50.547Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Noah and Randy was spot on in assisting me in what I needed help with. Definitely makes Glass wearing cool.","comment":{"@type":"Comment","name":"","datePublished":"2023-10-17T03:35:00.007Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Yusuf Desai"},"datePublished":"2023-10-07T14:32:51.678Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The staff was friendly and promptly helped me by fixing my broken frame.\nGreat job!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Brian Winiesdorffer"},"datePublished":"2023-10-05T20:17:07.759Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2023-10-07T01:11:18.275Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"April McNaughton"},"datePublished":"2023-09-28T22:38:26.417Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Amazing customer service! We brought in my husbands glasses due to the screw not tightening and Noah replaced the screw and cleaned them for us for free!","comment":{"@type":"Comment","name":"","datePublished":"2023-09-29T01:45:28.16Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Tanner Wiltrout"},"datePublished":"2023-09-26T18:28:23.582Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2023-09-30T02:00:49.802Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Antonella Brancato"},"datePublished":"2023-09-18T22:45:54.732Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Noah was amazing with his customer service","comment":{"@type":"Comment","name":"","datePublished":"2023-09-21T16:44:33.303Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kevin Erdelac"},"datePublished":"2023-09-12T20:56:37.15Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great eye care experience with Randy at International Mall!!! Exceeded expectations!","comment":{"@type":"Comment","name":"","datePublished":"2023-09-13T19:38:17.856Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ivan Jaramillo"},"datePublished":"2023-09-08T21:34:01.918Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great service highly recommend","comment":{"@type":"Comment","name":"","datePublished":"2023-09-11T13:51:03.236Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!\n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Cortney Goldman"},"datePublished":"2023-09-04T16:29:05.864Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very helpful customer service team! And a great selection of products.","comment":{"@type":"Comment","name":"","datePublished":"2023-09-06T17:56:22.41Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ron Christie"},"datePublished":"2023-09-02T18:51:33.083Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Stopped in to Lens Crafters expecting to be there half a day for a minimal fix to my glasses. Noah had me in and out within minutes and without any absurd charges. Would definitely visit again.","comment":{"@type":"Comment","name":"","datePublished":"2023-09-05T18:38:21.693Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Marissa Guiffre"},"datePublished":"2023-09-01T19:33:27.658Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Laura was super helpful! Needed my Oakleys fixed and was in/out!","comment":{"@type":"Comment","name":"","datePublished":"2023-09-06T16:43:49.899Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Auggie Miller"},"datePublished":"2023-09-01T16:39:25.017Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very polite and helpful staff and quick service!","comment":{"@type":"Comment","name":"","datePublished":"2023-09-01T18:29:10.196Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Steve Brown"},"datePublished":"2023-09-01T15:12:12.177Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Fast service, no waiting. Knowledgeable staff.","comment":{"@type":"Comment","name":"","datePublished":"2023-09-01T19:07:51.09Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Tequila J"},"datePublished":"2023-08-23T13:18:33.658Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Noah was absolutely amazing! He displayed excellent customer service and it was very much appreciated. He's definitely the example of who all should strive to be in the customer service business or find a new job!\n\nHOWEVER, I went to this location the day prior to Noah assisting and the experience was horrible. The salesman was extremely rude and should not be working with customers if he doesn't know how or want to do his job. He had one job, to adjust my son's glasses to rest properly on/around his nose. I've taken his glasses to numerous locations and they were ALWAYS adjusted properly. Therefore,\nI know it could be done. Luckily another worker (I think she was the manager) came to the rescue and was able to assist without making me or my son feel like an inconvenience. The five stars are ONLY because of Noah and the female worker that assisted.","comment":{"@type":"Comment","name":"","datePublished":"2023-08-23T23:00:21.555Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Celine Marie Syc"},"datePublished":"2023-08-20T21:15:56.583Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Cathy and Josh were so helpful and patient. I appreciate their friendliness and attentiveness. They truly go above and beyond for their customers while it being a very busy time in the store. I recommend them so highly!!","comment":{"@type":"Comment","name":"","datePublished":"2023-08-21T18:13:58.211Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Anthony Tarallo"},"datePublished":"2023-08-18T17:57:21.105Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Noah was very helpful in adjusting my eye glasses! Highly recommend!","comment":{"@type":"Comment","name":"","datePublished":"2023-08-21T19:46:28.312Z","text":"Thanks for your review! We are happy to hear our team was welcoming to you during your visit, making this a great experience for you. We look forward to your next visit!\n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Avril Walter"},"datePublished":"2023-08-17T15:56:42.256Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The service is exceptional. The staff gives you one-on-one personal attention and gives good insight on frames and other questions you may have. They are very well trained and experts in their field and are there to answer and help you with picking out lens and even fixing minor problems. A big shoutout to Josh for helping me two days in a row with my glasses and fixing some things with my frames and the rest of the staff for answering questions relating to brands, frames, and lens. I would 100% recommend for anyone who is in need of a new pair of glasses or who has any questions relating with their glasses!","comment":{"@type":"Comment","name":"","datePublished":"2023-08-17T22:10:35Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! \n\n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"William Skehan"},"datePublished":"2023-08-17T14:55:59.684Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Did a frame adjustment for free, for glasses I didn't even buy there. Appreciated!","comment":{"@type":"Comment","name":"","datePublished":"2023-08-17T15:42:56Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Arleny Estenoz"},"datePublished":"2023-08-12T17:04:27.572Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2023-08-16T18:17:11Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!\n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Joshua Pawlik"},"datePublished":"2023-08-11T18:48:58.245Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great service, was able to fix my sons glasses in less than two minutes when other couldn’t in a whole day!!!","comment":{"@type":"Comment","name":"","datePublished":"2023-08-11T19:14:17Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Manley Tuttle"},"datePublished":"2023-08-10T22:14:18.224Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great and fast service","comment":{"@type":"Comment","name":"","datePublished":"2023-08-11T16:00:15Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Preston West"},"datePublished":"2023-08-10T21:08:24.297Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Dr. Claffie is incredible and one of the most professional Doctors I’ve ever had the privilege to see. Her candor and zeal are beyond reproach. I went in for a standard eye appointment and it was quick and painless.","comment":{"@type":"Comment","name":"","datePublished":"2023-08-10T21:28:35Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Eman Abuabaid"},"datePublished":"2023-08-08T18:05:27.84Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Joshua was a gray help","comment":{"@type":"Comment","name":"","datePublished":"2023-08-08T20:14:09Z","text":" Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Faith Hope Eagle"},"datePublished":"2023-08-08T15:47:38.593Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Thank you, Josh was a great help.. thanks for the great customer service","comment":{"@type":"Comment","name":"","datePublished":"2023-08-08T19:02:32Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Harlem IntheBuildn"},"datePublished":"2023-08-03T12:32:52.083Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I went to Lenscrafters 2760 inside the International Plaza Mall in Tampa on August 2nd, 2023 Wednesday & had a very pleasant & helpful experience. Before I had a chance to examine any of the eyeglasses, I was approached by a worker who I think is named Joshua. He helped me out with my prescription that is on file & was more than willing to order the frames that I like, but I spotted a different frame that I liked. He gave me a breakdown of what they had available in the types of lenses & what would be best for me. He also gave me the breakdown of the prices. I have to say from personal experience, the customer service is always Top Notch & very friendly & welcoming.","comment":{"@type":"Comment","name":"","datePublished":"2023-08-03T13:57:58.85Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Scott Porter"},"datePublished":"2023-07-26T18:59:10.785Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Store is amazing and so many lens options. Josh was excellent and helped my wife tighten her frames to the perfect fit. Highly recommend this place !","comment":{"@type":"Comment","name":"","datePublished":"2023-07-26T19:13:44Z","text":" Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again.\n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"A Leone"},"datePublished":"2023-07-24T23:46:25.598Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Salesperson, Joshua (563979) always does a wonderful job! He is very helpful, patient and kind. Great asset to LensCrafters.","comment":{"@type":"Comment","name":"","datePublished":"2023-07-25T13:36:40Z","text":" Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again\n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Hung Choi"},"datePublished":"2023-07-22T00:03:06.584Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2023-07-22T15:37:28Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!\n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kevin Edgcomb"},"datePublished":"2023-07-20T21:41:22.233Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The staff was very knowledgeable and helped me select a pair of glasses that were perfect","comment":{"@type":"Comment","name":"","datePublished":"2023-07-21T03:03:34Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Byron Mccants"},"datePublished":"2023-07-09T17:18:58.885Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Chris Lemus"},"datePublished":"2023-07-07T21:41:27.922Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Super special shoutout to Randy. My Ray-Bans broke in a manner that could only happen from a defective item, and he agreed upon further evaluation. While I do have the protection plan, this was the fault of the manufacturer and he immediately swapped the frames out.","comment":{"@type":"Comment","name":"","datePublished":"2023-07-14T18:13:54Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Zachariah Lehoux"},"datePublished":"2023-07-06T23:45:18.162Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Needed a repair on my glasses and Josh took care of me free of charge! Very good service, nice people and nice selection of glasses. Highly recommend!","comment":{"@type":"Comment","name":"","datePublished":"2023-07-19T02:36:32Z","text":"Hi! Thank you so much for your review. We are excited to hear Josh was able to help make your experience in LensCrafters a great one. We look forward to seeing you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jessica Acosta"},"datePublished":"2023-07-06T17:01:57.155Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"LENSCRAFTERS STOLE MY MONEY!!!!! Worse company ever. Kathy the store Mananger is no help at all! I had paid over $1,000.00 cash for my glasses and eye exam and submitted an OON to my provider and the check was cut to them! This was over 4 months ago. LensCrafters refuses to issue my refund and tells me they can’t help me. I NEED MY MONEY!!!!!! DO NOT GO HERE!!!","comment":{"@type":"Comment","name":"","datePublished":"2023-07-06T20:02:06Z","text":"Hi there, thank you for your review. We are sorry to hear about your experience. Please go to http://ms.spr.ly/6265gxFI5 to follow up so we can work to correct this issue. \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"JD Kollar"},"datePublished":"2023-07-04T17:04:43.591Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"All staff were great from doctor office to sales staff on floor. First time here and was also impressed with all the designer selections. I was a walk-in and got right in 15 mins later. Wow experience!","comment":{"@type":"Comment","name":"","datePublished":"2023-07-20T00:32:29Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Nadeem Akmal"},"datePublished":"2023-07-04T01:14:42.158Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Amazing service, fixed my glasses within minutes!","comment":{"@type":"Comment","name":"","datePublished":"2023-07-15T02:49:07Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Denise Hudson"},"datePublished":"2023-07-01T14:23:30.309Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Stopped in for an adjustment. Laura was amazing. Thanks for the great service.","comment":{"@type":"Comment","name":"","datePublished":"2023-07-14T02:22:36Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Christina Hayes"},"datePublished":"2023-06-28T15:02:27.629Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Cathy at LensCrafters Tampa Mall goes above and beyond to her customers. I stepped in today with a pair of broken sunglasses that she happily fixed for me! Next time I’m ready to buy a new pair sunglasses I will be going to her!","comment":{"@type":"Comment","name":"","datePublished":"2023-06-28T22:33:59Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! \n\n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"May Alvarez"},"datePublished":"2023-06-24T20:05:47.102Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Excellent customer service. Replaced Prada sunglasses nose pad super fast and free.","comment":{"@type":"Comment","name":"","datePublished":"2023-07-13T23:57:46Z","text":"Thank you for your feedback! We are happy to hear about your positive experience and look forward to serving you! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jose O"},"datePublished":"2023-06-20T21:18:49.503Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great customer service.","comment":{"@type":"Comment","name":"","datePublished":"2023-06-23T21:08:41Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Phong Lam"},"datePublished":"2023-06-20T17:03:55.252Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I had an amazing experience at LensCrafters. Excellent customer service, super friendly, and very helpful.","comment":{"@type":"Comment","name":"","datePublished":"2023-06-23T19:17:28Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Pauline Santos"},"datePublished":"2023-06-19T23:32:32.831Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Excellent Service. I am grateful that ishadeen. She really took care of me providing the best service in terms of the quality I needed with my eye glasses to the breakdown of my cost.","comment":{"@type":"Comment","name":"","datePublished":"2023-06-21T02:31:09Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Luz Essex"},"datePublished":"2023-06-13T16:51:07.676Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"They are amazing!\nI will never go anywhere else, they are knowledgeable and professional.\nThank you Theresa for being so accommodating and ensured I was 100% satisfied.","comment":{"@type":"Comment","name":"","datePublished":"2023-06-13T19:57:45Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Francesca Bertoglio"},"datePublished":"2023-06-13T15:37:29.955Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"very nice!","comment":{"@type":"Comment","name":"","datePublished":"2023-06-22T23:40:18Z","text":"Thank you for your review! We look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Lexi Almberg"},"datePublished":"2023-06-06T19:57:56.338Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Lens crafters helped out with a repair free of charge","comment":{"@type":"Comment","name":"","datePublished":"2023-06-07T19:22:09Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Anna Molenaar"},"datePublished":"2023-06-03T21:11:05.822Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Huyen was supper helpful","comment":{"@type":"Comment","name":"","datePublished":"2023-07-11T19:46:50Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jake Thain"},"datePublished":"2023-06-03T20:39:10.148Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Mora was a great help! I took my sunglasses in because the screws were too tight and no other store said they could fix it… I highly recommend mora and LensCrafters!","comment":{"@type":"Comment","name":"","datePublished":"2023-06-05T22:13:49Z","text":"Thank you for your feedback! We are happy to hear about your positive experience and look forward to serving you! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Geta Dumitru"},"datePublished":"2023-05-31T18:11:27.256Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I want to mention how professionally and knowledgeable are Josh and Laura in store tampa international plaza !!! I hope they get recognized and you need more people like them","comment":{"@type":"Comment","name":"","datePublished":"2023-06-01T21:14:22Z","text":"Hi! Thank you so much for your review. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Gary Benson"},"datePublished":"2023-05-28T13:48:44.924Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"The store manager has zero customer service skills and down talks to customers.\n\nAfter purchasing 3 pairs of glasses and 4 sets of lenses we will not be going back.\n\nYou can find cheaper lenses any where else with the same quality.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Robby Munoz"},"datePublished":"2023-05-26T19:51:12.449Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Kathy was extremely sweet and helpful. One of the best customer service experiences I have ever had","comment":{"@type":"Comment","name":"","datePublished":"2023-06-02T20:14:38Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Luis Betancur"},"datePublished":"2023-05-26T00:43:49.547Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"I had an eye appointment with Dr. Michelle Nguyen today, and I was appalled by how she treated me during the consultation; she was rude, impatient, combative, and condescending. I did not let this last more than five minutes, and when I noticed her nonsense and condescending tone, I opted for terminating my consultation. At first, I thought that it was just my impression, but after reading other reviews on Google (under Dr. Claffie & Associates 2223 N Westshore Blvd Space 202, Tampa, FL), I realized that simply she has low standards, provides poor service, and lacks professionalism.\n\nWhat is most concerning, is Lenscrafters' negligence in letting Dr Michelle Nguyen continue to mistreat patients, who are also their customers (at least six people have expressed the same treatment by someone who is clearly incompetent and shouldn't even be called a Dr.)\n\nI've reported this directly to Lenscrafters and my insurance company and suggest anyone that experiences this kind of treatment in the future do the same.","comment":{"@type":"Comment","name":"","datePublished":"2023-05-26T00:55:31Z","text":"Hi there, thank you for your review. We are sorry to hear about your experience. Please go to http://ms.spr.ly/6268gjlSe to follow up so we can work to correct this issue. "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"John Klarides"},"datePublished":"2023-05-23T15:51:15.979Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Horrible customer service! Takes forever just to be acknowledged. Told me would be 14 days to receive my glasses. Recommend going to Tyrone much nicer staff and got my glasses same day.","comment":{"@type":"Comment","name":"","datePublished":"2023-06-05T19:31:54Z","text":"Thank you for your review. We are sorry to hear your experience at LensCrafters did not meet your expectations. We strive to meet all of our customer needs. Please go to http://ms.spr.ly/6269g9mSR to follow up so we can redirect your concern to the appropriate person. \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Dara M"},"datePublished":"2023-05-22T13:45:58.288Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2023-06-06T15:38:17Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Matt D"},"datePublished":"2023-05-19T18:44:44.349Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Smooth and quick","comment":{"@type":"Comment","name":"","datePublished":"2023-06-07T16:00:11Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Carlos Brown"},"datePublished":"2023-05-17T20:13:03.075Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2023-06-08T16:06:04Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"AFN"},"datePublished":"2023-05-16T22:27:41.533Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Adjusted my glasses for free","comment":{"@type":"Comment","name":"","datePublished":"2023-06-08T17:09:57Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"D. A."},"datePublished":"2023-05-16T16:05:00.879Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Walked in today for the first time with broken sunglasses. Debbie was superb and very professional. Took care of the problem, no questions asked. Excellent customer service skills!! Thank You Debbie~","comment":{"@type":"Comment","name":"","datePublished":"2023-06-08T20:44:00Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Tony Chau"},"datePublished":"2023-05-14T19:54:01.981Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2023-06-09T13:41:47Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jessica"},"datePublished":"2023-05-14T19:09:52.749Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2023-06-09T13:54:07Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"sydney"},"datePublished":"2023-05-12T20:29:00.911Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2023-06-09T16:06:37Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"April Mezick"},"datePublished":"2023-05-12T20:25:50.279Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Amazing as always","comment":{"@type":"Comment","name":"","datePublished":"2023-06-09T16:12:19.952Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jevon Stokes"},"datePublished":"2023-05-12T20:19:04.504Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The glasses were very stylish and sturdy and eye wear protection plan is a must get for people who are a little bit clumsy.","comment":{"@type":"Comment","name":"","datePublished":"2023-05-13T02:07:42Z","text":"Thank you for your positive review! We are ecstatic to hear you are enjoying your glasses. We look forward to seeing you again. "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Daniel Lopez"},"datePublished":"2023-05-12T17:41:07.3Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Good, fast service with friendly people.","comment":{"@type":"Comment","name":"","datePublished":"2023-06-09T17:58:35Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"dina harfouch"},"datePublished":"2023-05-10T19:16:53.638Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2023-06-09T17:22:04Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! \n\n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"M Kay"},"datePublished":"2023-05-09T17:22:27.715Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I needed help with putting my lenses back in my glasses and tightening my frames. Josh is the best and helped me with ease! Highly recommend.","comment":{"@type":"Comment","name":"","datePublished":"2023-06-10T00:59:38Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"monica farje"},"datePublished":"2023-05-09T00:45:59.465Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Where to start! I have been a regular customer since 2013. I never had a problem before but this last time has been a nightmare a nightmare!\nI paid More than seven hundred Dollars for a pair of Prescribed Ray Bay.\nThose are the glasses I always Buy.\nAfter the first week I got the glasses one of them fell from the frames so I went back to the store and she just told me that she can put it back.\nIndeed she put it back.\nBut again the lens fell.\nI went back to the store and after having no one to help me\nThey just charged me $25 to get new frames. Even though it was there wrong and not mine. The frames were defective from day one and she told me that if that happen again I will have to pay another $25 again and again and again I will never go back to lens and Crafters!\nYou will lose a good customer and Friends!","comment":{"@type":"Comment","name":"","datePublished":"2023-05-09T01:49:13Z","text":"Thank you for your review. We are sorry to hear that your experience at LensCrafters did not meet your expectations. We strive to deliver the best service in the industry. Please go to http://ms.spr.ly/6262gpLbO to follow up so we can work to correct this issue. "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jorge Ronay"},"datePublished":"2023-05-07T18:28:13.717Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Your associate Huyen took very good care of us. She help us choose the right model of lenses that we liked and she explain all the options that LensCrafters offered.\n\nThis is my first prescription lenses that I buy and definitely I will become your customer from now on.\n\nThank you Huyen !! You did an excellent job !","comment":{"@type":"Comment","name":"","datePublished":"2023-05-09T01:14:57Z","text":"Hi! Thank you so much for your review. We are excited to hear Huyen was able to help make your experience in LensCrafters a great one. We look forward to seeing you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Cheryl Grasso"},"datePublished":"2023-05-04T17:44:28.46Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Such a nice staff that works here! Very helpful and knowledgeable! Thank you for your help today!","comment":{"@type":"Comment","name":"","datePublished":"2023-05-06T01:32:36Z","text":"Thank you for your review. Our associates are some of the best around and we are always happy to hear our customers feel the same! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Cynthia Graham"},"datePublished":"2023-05-04T14:22:34.311Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very helpful tightened ny glasses no. Charge!!","comment":{"@type":"Comment","name":"","datePublished":"2023-06-12T20:32:50Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Zachery Mills"},"datePublished":"2023-05-03T22:51:47.419Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great service","comment":{"@type":"Comment","name":"","datePublished":"2023-06-13T17:56:53Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Imara"},"datePublished":"2023-05-01T23:39:40.739Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2023-06-12T21:17:43.121Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"daniel engelhardt"},"datePublished":"2023-04-30T21:13:03.64Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Super service!","comment":{"@type":"Comment","name":"","datePublished":"2023-06-13T02:43:04Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Eric Modjeski"},"datePublished":"2023-04-30T20:26:40.381Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great customer service","comment":{"@type":"Comment","name":"","datePublished":"2023-06-13T01:56:59Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Neema"},"datePublished":"2023-04-30T20:15:26.965Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2023-06-13T01:51:05Z","text":"Thank you for your review! We look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Glendae Tuthill"},"datePublished":"2023-04-30T18:33:53.929Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Kindly tightened a pair of glasses on my head even though I didn’t buy anything this time. ;’)","comment":{"@type":"Comment","name":"","datePublished":"2023-06-13T01:24:51Z","text":"Thank you for your feedback! We are happy to hear about your positive experience and look forward to serving you! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Manuel Ortiz"},"datePublished":"2023-04-22T19:46:48.142Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2023-05-26T03:21:52Z","text":"Thank you for your feedback! We are happy to hear about your positive experience and look forward to serving you! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"W Klint"},"datePublished":"2023-04-21T20:00:06.327Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great service! The lens popped out of my glasses frame. LensCrafters tightened all the frame screws, cleaned my lenses and all with a smile & no charge. This despite me never having bought the frames from them or being a prior client. Thank you!!","comment":{"@type":"Comment","name":"","datePublished":"2023-04-21T20:21:25.458Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Keonia Rudolph"},"datePublished":"2023-04-20T11:28:13.978Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great experience. I went in to exchange my glasses that I had received from the LensCrafters in Brandon. (This LensCrafters had a better selection of glasses) I was helped by Ishadeen who was absolutely great at helping me pick frames that fit my face and letting me know the price difference. Definitely coming back for my next pair.\nDate of service: 4/13/23.","comment":{"@type":"Comment","name":"","datePublished":"2023-05-12T03:01:01Z","text":"Hi! Thank you so much for your review. We are excited to hear that Brandon and Ishadeen were able to help make your experience in LensCrafters a great one. We look forward to seeing you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Keith Hill"},"datePublished":"2023-04-19T18:44:40.919Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2023-05-10T01:36:08Z","text":"Awesome to hear! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Debbie Kulp"},"datePublished":"2023-04-15T13:27:01.399Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The service is Awesome and A variety of Frames. .","comment":{"@type":"Comment","name":"","datePublished":"2023-04-20T18:40:58.067Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jonathan Monsour"},"datePublished":"2023-04-14T20:12:01.96Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2023-04-19T18:54:33Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"franciebc"},"datePublished":"2023-04-14T19:20:05.414Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"This has been my go-to for eye care as long as I've lived in Tampa. Dr Claffie is wonderful. Very thorough and always has time for questions. On my visit today, Laura was extremely helpful and knowledgeable when it came time to select new frames. All around great experience. Highly recommend!","comment":{"@type":"Comment","name":"","datePublished":"2023-04-19T17:53:07Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"shane cronin"},"datePublished":"2023-04-14T16:21:33.795Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2023-04-19T15:21:22Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jim Barrell"},"datePublished":"2023-04-12T15:06:49.315Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Excellent customer service!","comment":{"@type":"Comment","name":"","datePublished":"2023-04-17T20:42:28Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jayme Parparian"},"datePublished":"2023-04-11T16:27:10.701Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2023-04-14T18:46:19Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Nelis Louw"},"datePublished":"2023-04-08T20:34:29.193Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great service!","comment":{"@type":"Comment","name":"","datePublished":"2023-04-13T14:23:47Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Drew C. zimmerman"},"datePublished":"2023-04-08T17:35:12.923Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Friendly service, adjusted my glasses very quickly and did a great job (at no charge!).","comment":{"@type":"Comment","name":"","datePublished":"2023-04-12T20:17:59Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Orlan Albear"},"datePublished":"2023-04-04T19:25:42.199Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very helpful staff, Laura was great and the technician came out herself to give me my order. Totally recommend.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Morgan Douglas"},"datePublished":"2023-03-31T23:43:25.605Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Super friendly staff! Quick and very helpful. Definitely recommend","comment":{"@type":"Comment","name":"","datePublished":"2023-04-06T15:26:34Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Pattie Fleig"},"datePublished":"2023-03-31T18:15:36.383Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Fast and efficient","comment":{"@type":"Comment","name":"","datePublished":"2023-04-05T20:11:23Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Nicole Rodriguez"},"datePublished":"2023-03-31T17:57:55.154Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I was helped immediately with my sunglasses that I didn't even purchase from LensCrafters. A very nice gentleman fixed my sunglasses at no charge and left them feeling brand new! (03/30/23)","comment":{"@type":"Comment","name":"","datePublished":"2023-04-05T19:58:06Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Michael Peters"},"datePublished":"2023-03-31T16:12:36.825Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Ladies working were very nice and changed my nose pads, cleaned the glasses and checked the fit. Thanks","comment":{"@type":"Comment","name":"","datePublished":"2023-04-05T17:37:12Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Sheldon Rose"},"datePublished":"2023-03-28T20:31:03.005Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2023-04-03T19:34:26Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"RONNIE GUERRERO"},"datePublished":"2023-03-26T21:35:35.944Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Julia Winter"},"datePublished":"2023-03-25T19:34:54.339Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Wow Lens Crafters International Plaza is the best store in the whole wide world!","comment":{"@type":"Comment","name":"","datePublished":"2023-03-31T18:29:43Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Heidi D'Ambrosio"},"datePublished":"2023-03-25T19:22:57.919Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Amazing customer service\nTruly appreciate the help with picking out my glasses","comment":{"@type":"Comment","name":"","datePublished":"2023-03-27T13:29:32Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Fatimah Abdulameer"},"datePublished":"2023-03-25T16:19:46.319Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Antonio Estrada"},"datePublished":"2023-03-22T16:18:18.263Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I have been to other LensCrafters but this location has since far exceeded any other that I been too. Everyone was super nice and friendly and made me feel welcomed and comfortable. Thank you so much!!","comment":{"@type":"Comment","name":"","datePublished":"2023-03-28T16:52:42Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"GUIDO GUNZ"},"datePublished":"2023-03-21T17:14:12.914Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Debbie was so helpful. Her service is A1. Thanks so much. It's always a pleasure at this location.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Cornealous TV"},"datePublished":"2023-03-18T15:43:15.242Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I heard from a friend that LensCrafters can straighten my Balmain sunglasses because they were tight! They exceeded my expectations and would recommend them again. Guess it was free of charge too!\n\nThanks","comment":{"@type":"Comment","name":"","datePublished":"2023-03-23T16:18:19Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Hungry Florida Girl"},"datePublished":"2023-03-14T14:46:40.773Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Noah and Debbie saved the day! They epitomized customer service with a quick repair and seemed happy to help. Difficult to find these days!! Thank you both.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"TwoWheeled Gator"},"datePublished":"2023-03-13T17:28:01.904Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Repaired my father in laws glasses for free. Friendly and helpful","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"saverna bates"},"datePublished":"2023-03-11T23:12:47.469Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"From the beginning to the end of my eye appointment everything went well! Coty, Jacob, Amy and Laura gave excellent customer. Everyone was professional and all of them made my experience beautiful! Dr Nguyen was simply the Best","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"butterflyszn"},"datePublished":"2023-03-10T17:13:40.067Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great experience with Debbie! Explain details in a very clear matter and was very patient. I will definitely refer others to Lenscrafters","comment":{"@type":"Comment","name":"","datePublished":"2023-03-16T13:51:46Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"John McConnell"},"datePublished":"2023-03-09T19:01:36.773Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Debbie Dobson-Kulp was very helpful with my selections.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kevin Reeves"},"datePublished":"2023-03-06T19:19:47.574Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Went in for a glasses repair after losing a screw. They fixed them quickly, tightened them up and overall made them in better shape. Great place to come for repair.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Rolando Sanabria"},"datePublished":"2023-03-04T15:40:54.222Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great attention 5 stars","comment":{"@type":"Comment","name":"","datePublished":"2023-03-09T21:21:41Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jay Shepard"},"datePublished":"2023-03-02T19:07:16.346Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Isha and Laura did a great job fixing my glasses!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jessica Fulchiero"},"datePublished":"2023-02-25T22:16:49.432Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Really great service! Thank you!!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Alejandro Cruz"},"datePublished":"2023-02-21T19:19:17.182Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Fixed my glasses with no time wasted. Excellent service","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Gavin Scott"},"datePublished":"2023-02-21T17:49:35.807Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great work as always! Thanks for the adjustment 😀","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Doug Taylor"},"datePublished":"2023-02-20T22:49:30.019Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"This was my first ever visit to LensCrafters. The great frame selection and products available was better than I have experienced elsewhere. Kathy did an amazing job helping me understand all of the lens options available for the three different glasses I purchased today (regular, computer and sunglasses). Her level of expertise and knowledge made me feel very comfortable with my purchase. We will definitely be back.","comment":{"@type":"Comment","name":"","datePublished":"2023-02-27T19:02:47Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Nic Schooley"},"datePublished":"2023-02-18T18:29:19.269Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Grade A service. I went in there to correct my sunglasses and the ladies helped me out quickly and efficiently. I was out of the door in 5 minutes","comment":{"@type":"Comment","name":"","datePublished":"2023-02-24T19:49:40Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"nishant narula"},"datePublished":"2023-02-15T15:52:15.097Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"My wife booked eye check-up appointment at Lens Crafters.\nWe were 10 minutes late due to traffic but they understood our situation and let her in for eye-checkup.\nThe eye-checkup was done professionally and it was completed on-time.\nAfter the eye-checkup she soon got her results.\nAfter results we checked out different spectacles options that they have.\nThey have different spectacles and they ask us for our recommendations and it can be made and fixed according to our requirements.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Terry"},"datePublished":"2023-02-13T16:38:00.947Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I wasn’t a customer here and i did not buy anything here, just want to share my experience about how great their service is.\n\nMy glasses nose pads got loose and i lost one of them. i bought some from Amazon but i do not know how to install them. I thought coming to LensCrafter and buy new nose pads from them so they can install for me as well. Unfortunately, they do not have the nose pads for my glasses. Then i told Isha, a nice lady who is helping me, that i have bought some from Amazon that might fit. She was nice enough to install it with no charge. I really hope to pay her in some way but she refused. So i come to here and put some good words for Isha. Thank you so much.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kellie Kim"},"datePublished":"2023-02-12T19:11:36.044Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"John Hunter"},"datePublished":"2023-02-12T17:17:43.041Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great, fast service and friendly staff fixed my sunglass nose pieces right away!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ericka Borbon"},"datePublished":"2023-02-11T20:35:13.477Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Aisha has great customer service. I would consider coming here for glasses in the future.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Daniel"},"datePublished":"2023-02-10T22:34:01.726Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2023-02-16T21:54:18Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Valery Moskaliov"},"datePublished":"2023-02-10T18:03:22.928Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"We visit this shop,specialist help to all of us.I advice everyone","comment":{"@type":"Comment","name":"","datePublished":"2023-02-10T19:10:10Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Yainer Rodríguez Zaragoza"},"datePublished":"2023-02-07T17:45:49.581Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Debbie was of great help! Highly recommended 👌","comment":{"@type":"Comment","name":"","datePublished":"2023-02-07T18:41:34Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Alejandro Castañeda"},"datePublished":"2023-02-03T17:33:54.246Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Teresa is lovely and the Staff is Friendly!","comment":{"@type":"Comment","name":"","datePublished":"2023-02-08T22:21:57Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!\n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"kathrine lol"},"datePublished":"2023-02-03T00:40:28.315Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Isha was absolutely amazing, quick service and incredibly friendly and understanding. Will be coming back!!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Vantrell Blake"},"datePublished":"2023-02-02T23:52:05.714Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Isha took great care of me highly recommended","comment":{"@type":"Comment","name":"","datePublished":"2023-02-08T19:51:12Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Donald Dietrich"},"datePublished":"2023-02-01T22:40:44.282Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Josh did an amazing job fixing my sunglasses fit. He was super friendly and did no charge me for the adjustment. Thank you Josh!! Don Dietrich","comment":{"@type":"Comment","name":"","datePublished":"2023-02-07T18:54:17Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Christopher Chamness"},"datePublished":"2023-02-01T18:34:00.641Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Josh gave me excellent service! Best of the best great staff all together. 10 out of 10","comment":{"@type":"Comment","name":"","datePublished":"2023-02-06T21:47:06Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kodie Le"},"datePublished":"2023-01-31T20:07:41.923Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Theresa and Laura were great and they helped me find the perfect pair of glasses!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"flor flores"},"datePublished":"2023-01-31T17:47:51.41Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"They were friendly and quick","comment":{"@type":"Comment","name":"","datePublished":"2023-02-06T18:12:54Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Claybra Selmon"},"datePublished":"2023-01-29T01:27:01.55Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Went into this location to to purchase sunglasses, two pair to be exact, and I need it to get prescription lenses for them. The store representative who helped me told me that there were two colors to choose from for the lenses when. I asked to see samples of the colors that were available. She told me that she didn’t have any samples. I told her that for the money I was spending for these glasses I really wanted to see what color lenses I would end up with, she again said she didn’t have any samples. when I told her that I couldn’t purchase them without knowing how they were going to look she then said oh maybe we have some thing I can show you, she went to the back and came out with the color samples. I felt as if she lied to me about having the samples and didn’t want to take the time to show me instead she want me just to purchase without knowing. I don’t intend to ever shop at this location again and if you’re reading this I recommend that you think twice. Selmon 63.","comment":{"@type":"Comment","name":"","datePublished":"2023-01-30T16:56:00Z","text":"Thank you for your review. We are sorry to hear your experience did not meet your expectations. Please go to https://www.luxotticacustomercare.com/lenscrafters to follow up so we can work to correct this issue."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Darlene Jones"},"datePublished":"2023-01-24T20:43:50.097Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Came in for a repair, and they were very thorough and did an amazing job!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Gordon Gillette"},"datePublished":"2023-01-22T22:21:46.353Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2023-01-30T19:13:32Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Lauren Fitz-Randolph"},"datePublished":"2023-01-22T20:42:10.552Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Isha was fabulous and very helpful!! She took the time to really make sure I was happy with my purchase and how my frames fit. Someone who really went out of her way to make sure I was happy despite how busy it can get in there. Very pleased!","comment":{"@type":"Comment","name":"","datePublished":"2023-01-30T18:13:22Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Trays O'Reilly"},"datePublished":"2023-01-21T15:10:32.472Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Fantastic follow up series by Josh.","comment":{"@type":"Comment","name":"","datePublished":"2023-01-26T19:30:03Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Katiana Cox"},"datePublished":"2023-01-20T22:13:32.924Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Fast & friendly service. Josh was great!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Fortunate Construction"},"datePublished":"2023-01-17T01:30:36.381Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"I bought a very expensive Prada sunglasses and in a short time the astea broke, the store said they couldn't do anything. do not buy in this store","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Emily Meade"},"datePublished":"2023-01-14T20:56:43.391Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2023-01-20T18:23:57Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!\n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Cara"},"datePublished":"2023-01-13T19:32:47.164Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The service was exceptional!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Charles Palmer"},"datePublished":"2023-01-10T17:40:08.646Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I came into LensCrafters, where I normally purchase my prescription glasses, to have a new pair of Fendi sunglasses adjusted to my face. Debi was so kind and made the perfect adjustment at no charge!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Brittany Halsey"},"datePublished":"2023-01-05T19:10:53.424Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Laura was so lovely and so helpful!","comment":{"@type":"Comment","name":"","datePublished":"2023-01-10T21:28:16Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Evette Ruiz"},"datePublished":"2023-01-03T20:37:09.609Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Went in to change my TomFord nose pads and there wasn’t a charge very friendly staff and extremely attentive from the moment I walked in!! Josh the assistant mgr was very kind.","comment":{"@type":"Comment","name":"","datePublished":"2023-01-09T17:29:40Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!\n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Yanoese Pelaez"},"datePublished":"2023-01-02T18:24:24.62Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Josh did a fantastic job helping me pick out some new glasses. He was very patient and clearly explained all the options available to me, while also recommending the best options for my needs. I strongly recommend him","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Greg Ferguson"},"datePublished":"2023-01-02T17:38:02.356Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Nicholas Webb"},"datePublished":"2023-01-01T15:01:28.252Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great service and attention to detail, my new glasses are amazing.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Yolanda Flowers"},"datePublished":"2022-12-31T03:56:10.251Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"What a great place to shop for eye-wear! Teresa was a great assistant!","comment":{"@type":"Comment","name":"","datePublished":"2023-01-06T17:27:06Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"MADHURI DEVI"},"datePublished":"2022-12-22T20:50:06.58Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-12-28T18:12:42Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Alka Gandhi"},"datePublished":"2022-12-22T19:11:48.34Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-12-28T18:45:57Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"John Pizarro"},"datePublished":"2022-12-18T22:00:21.073Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Laura was very helpful and knowledgeable about the Gucci glasses we needed repaired. Will be back for my eye exam!","comment":{"@type":"Comment","name":"","datePublished":"2022-12-23T16:38:24Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Phong Lam"},"datePublished":"2022-12-18T17:21:28.924Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Josh was extremely helpful and very pleasant to work with. LensCrafters customer service are the best!","comment":{"@type":"Comment","name":"","datePublished":"2022-12-23T14:43:18Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Mark"},"datePublished":"2022-12-18T16:55:56.142Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Quin is incredible and really made my Christmas! Not only is working while pregnant difficult enough, but she greeted me with a huge smile, took care of my repair, and then sent me on my way with holiday wishes! I didn't have an appointment and was in and out within 8 minutes! Amazing!!! Thank you Quin!","comment":{"@type":"Comment","name":"","datePublished":"2022-12-23T14:48:33.125Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Gary Savidge"},"datePublished":"2022-12-17T20:14:45.089Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Kathy Winter was amazing. She help me find the glasses that looked the best on me and made it so easy. I wish more eye places were like this. Thanks Kathy","comment":{"@type":"Comment","name":"","datePublished":"2022-12-19T14:34:38Z","text":"Hi! Thank you so much for your review. We are excited to hear Kathy was able to help make your experience in LensCrafters a great one. We look forward to seeing you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kristina Garner"},"datePublished":"2022-12-16T17:44:13.396Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The manager was extremely helpful and was willing to find out what was needed to help complete the transaction and get our glasses to us in the Bahamas.","comment":{"@type":"Comment","name":"","datePublished":"2022-12-16T19:02:58Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Patrick Halks (MAIN Profile)"},"datePublished":"2022-12-16T15:15:10.591Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Debbie was wonderfully helpful; Thank you Debbie!","comment":{"@type":"Comment","name":"","datePublished":"2022-12-21T16:44:36Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Chris & Heather Musto"},"datePublished":"2022-12-15T21:17:17.774Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Wonderful staff. They fixed my wife’s glasses so fast. Amazing. We will be back!","comment":{"@type":"Comment","name":"","datePublished":"2022-12-20T20:23:37Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ralph Fine"},"datePublished":"2022-12-11T19:04:36.561Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I had a small issue with my glasses from a previous purchase. I asked if they could be repaired and the response was immediate. Very pleased with the customer service and willingness to stand behind the products they sell.","comment":{"@type":"Comment","name":"","datePublished":"2022-12-16T18:20:50Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"karina chavez"},"datePublished":"2022-12-09T18:14:23.836Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Super helpful and friendly","comment":{"@type":"Comment","name":"","datePublished":"2022-12-14T18:31:14Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!\n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Marcelo Colella"},"datePublished":"2022-12-06T23:20:44.038Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Isha and Josh were great helping me fix my lenses","comment":{"@type":"Comment","name":"","datePublished":"2022-12-12T19:29:44Z","text":"Thank you for your review. Our associates are some of the best around and we are always happy to hear our customers feel the same! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ashley Ehret"},"datePublished":"2022-12-04T22:02:17.473Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I was visiting from out of town and bent the frame of my glasses. The team was quick to repair them for me, and very friendly!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Daniella Veras"},"datePublished":"2022-12-03T19:04:31.084Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Amazing service always helpful and a great supply of frames","comment":{"@type":"Comment","name":"","datePublished":"2022-12-06T15:38:46Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Julia Stander"},"datePublished":"2022-12-03T17:37:18.819Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Wonderful staff. Had to do a quick emergency temple repair while at the mall to glasses I did not buy at Lens Crafters. They happily repaired. Very pleased my LensCrafters experience!","comment":{"@type":"Comment","name":"","datePublished":"2022-12-05T21:57:23Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"David Tyler"},"datePublished":"2022-12-03T03:06:42.465Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Highly recommended. Theresa and Lucy were excellent, and assisted me with everything I needed. Great staff, very helpful. 5 stars.","comment":{"@type":"Comment","name":"","datePublished":"2022-12-05T21:12:16Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Cedrica Jackson"},"datePublished":"2022-12-02T19:19:56.488Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Debby rocks","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Fabio Solis"},"datePublished":"2022-11-29T18:52:26.319Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-12-01T20:38:13Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!\n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Joann Brooks"},"datePublished":"2022-11-29T18:07:25.74Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"My mother in law took my husbands sunglasses in because they lost a screw. Debbie was so sweet to my MIL. Even though Debbie was very busy with other customers, she kept checking with my MIL to let her know how long it would be and thanked her multiple times for being patient. Debbie fixed the sunglasses and gave her a new case since it was cracked around the snap! My MIL said that Debbie gave her 5* service even with all the customers!! Well done!!!","comment":{"@type":"Comment","name":"","datePublished":"2022-11-29T18:34:36Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Casey Douglas"},"datePublished":"2022-11-28T22:16:19.7Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Michaela Selinga"},"datePublished":"2022-11-27T17:32:56.426Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great place! Josh was great help in fixing my glasses","comment":{"@type":"Comment","name":"","datePublished":"2022-11-28T14:54:37Z","text":"Thank you for your review! We look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kim Choate"},"datePublished":"2022-11-26T20:16:52.772Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Amazing!!! We’re on vacation and my glasses broke. Stopped by LensCrafters at the Tampa International plaza mall and Isha stepped up and saved the day! Thank you for your quick and amazing work!!","comment":{"@type":"Comment","name":"","datePublished":"2022-11-30T16:29:49Z","text":"Hi! Thank you so much for your review. We are excited to hear Isha was able to help make your experience in LensCrafters a great one. We look forward to seeing you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Setyana Loman"},"datePublished":"2022-11-26T16:33:07.527Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Lens Crafters has the best selections of glasses and this location has the best staff (specially Kathy❤️).","comment":{"@type":"Comment","name":"","datePublished":"2022-11-29T18:47:51Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"John Alexander"},"datePublished":"2022-11-26T15:22:58.49Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Josh, Cathy and Quinn provided top notch service as always! Best LensCrafters in the area!","comment":{"@type":"Comment","name":"","datePublished":"2022-11-29T18:13:37Z","text":"Thank you for your review. Our associates are some of the best around and we are always happy to hear our customers feel the same! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Terri Spencer"},"datePublished":"2022-11-23T21:55:12.873Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"My glasses got all funky during travel. Love the feelings when you get reminded how pretty you feel when your glasses fit you perfectly. Thanks for the adjustment, Isha! Wish I lived here! #5startreatment","comment":{"@type":"Comment","name":"","datePublished":"2022-11-28T19:00:56Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Caue Carvalho"},"datePublished":"2022-11-23T01:00:04.271Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Amazing. Kathy and Josh helped me so much. I went to the Ray-ban store and they couldnt fix my glasses, and they did an amazing job for me at LensCrafters.","comment":{"@type":"Comment","name":"","datePublished":"2022-11-28T17:51:01Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!\n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jojo Adkins"},"datePublished":"2022-11-21T20:03:54.619Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Everyone was so nice and helpful. It really makes a difference when you see your peers in the field to help along the journey to health. Thank you can’t wait til my next visit!","comment":{"@type":"Comment","name":"","datePublished":"2022-11-21T20:25:01Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"April Easterly"},"datePublished":"2022-11-17T15:37:48.75Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Theresa and the gentleman asst mgr at Intl Mall were so wonderful!","comment":{"@type":"Comment","name":"","datePublished":"2022-11-22T17:02:52Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Willie Bowman"},"datePublished":"2022-11-12T22:58:35.214Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Came in to get glasses fixed and clean. We taken care of very fast and was in and out. Love this location!","comment":{"@type":"Comment","name":"","datePublished":"2022-11-17T15:01:39Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Sofia Vichos"},"datePublished":"2022-11-11T20:39:27.296Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Tanya was amazing! Very helpful fixed my glass they are perfect","comment":{"@type":"Comment","name":"","datePublished":"2022-11-16T14:41:50Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!\n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Anonymous"},"datePublished":"2022-11-11T17:27:12.53Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Lenscrafters in International Plaza is excellent! Debbie was really helpful and accommodating in reviewing my questions, suggesting options, and adjusting my glasses. I appreciate Debbie and her willingness to help and provide outstanding service. Thank you!","comment":{"@type":"Comment","name":"","datePublished":"2022-11-11T17:43:21Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Yadira Hernandez"},"datePublished":"2022-11-11T17:08:39.482Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-11-15T17:28:07Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!\n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Arthur Ventura"},"datePublished":"2022-11-06T19:16:47.4Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"This is such a wonderful experience. I've never had anyone go above and beyond. Tanya was simply amazing!!!","comment":{"@type":"Comment","name":"","datePublished":"2022-11-07T18:27:21Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Heather R"},"datePublished":"2022-11-05T19:39:53.124Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The Tampa location inside the International Plaza was beyond helpful. I walked right in and was assisted immediately. It's said, \"The\nfirst impression is a lasting impression\". I will be returning when I am in Tampa!","comment":{"@type":"Comment","name":"","datePublished":"2022-11-09T14:56:33Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Rebecca Perry"},"datePublished":"2022-11-05T15:10:31.665Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Had an issue with sunglasses tonya was amazing and super helpful","comment":{"@type":"Comment","name":"","datePublished":"2022-11-08T20:42:05Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!\n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"E. Chesterfield"},"datePublished":"2022-11-04T16:54:42.932Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Debbie was great!! Extremely helpful and knowledgeable about the questions that we had. Excellent customer service.","comment":{"@type":"Comment","name":"","datePublished":"2022-11-07T20:50:09.443Z","text":"Hi! Thank you so much for your review. We are excited to hear Debbie was able to help make your experience in LensCrafters a great one. We look forward to seeing you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"John Johnson"},"datePublished":"2022-11-02T00:11:21.048Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I love the staff!!!!","comment":{"@type":"Comment","name":"","datePublished":"2022-11-02T16:16:35Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Eugene Delgado"},"datePublished":"2022-10-30T17:48:00.668Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great selection and relaxing atmosphere with no pressure to buy.","comment":{"@type":"Comment","name":"","datePublished":"2022-11-03T15:57:28Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!\n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Shannon Green"},"datePublished":"2022-10-25T14:28:20.49Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Debbie was exceptionally professional, efficient, and a complete angel during our visit to repair a pair of glasses.","comment":{"@type":"Comment","name":"","datePublished":"2022-10-25T19:17:28Z","text":"Hi! Thank you so much for your review. We are excited to hear Debbie was able to help make your experience in LensCrafters a great one. We look forward to seeing you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Adam Awwad"},"datePublished":"2022-10-24T16:39:59.133Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-10-27T15:24:13Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Victor Uribe"},"datePublished":"2022-10-24T14:16:48.936Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Amazing experience","comment":{"@type":"Comment","name":"","datePublished":"2022-10-27T15:06:27Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Oksana French"},"datePublished":"2022-10-24T00:05:30.584Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Went in on 10/19 and left wanting to ball my eyes out. I was quoted $700 for a pair of glasses and when I pressed on as to why so much, I was told the cost of lenses had gone up. I even asked about my insurance coverage and was told my total again.\nToday 10/23 I walked in and was greeted by Kathy (great employee btw). She asked if I had questions. I was snarky, sorry Kat, and asked “why did u have to raise the cost of lenses?” She looked at me confused. I explained my situation and she pulled up my account and did a re-evulation on my quote. She couldn’t even get the price up to $700. I left so happy knowing I have a pair of glasses on the way. Thank you for having her as your employee and thank you for checking over my original quote by Theresa. Why was my OG quote over $700? I feel like if I went forward with that, I would’ve been robbed and wouldn’t have known it!! I wish I could talk more great things in detail about Kathy I just ran out of characters to use.","comment":{"@type":"Comment","name":"","datePublished":"2022-10-27T13:53:01Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"teofilo govantes"},"datePublished":"2022-10-20T16:30:22.419Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Friendly and very Helpful Staff","comment":{"@type":"Comment","name":"","datePublished":"2022-10-24T19:23:43Z","text":"Thank you for your review! We look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Lori McBride"},"datePublished":"2022-10-18T18:14:34.999Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I needed some help with my sunglasses and Isha came to my rescue. She was great! Go see Isha!","comment":{"@type":"Comment","name":"","datePublished":"2022-10-18T18:27:38Z","text":"Hi! Thank you so much for your review. We are excited to hear Isha was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Shira Schlinsky"},"datePublished":"2022-10-11T16:37:55.183Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Taylor"},"datePublished":"2022-10-08T00:48:32.558Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very friendly, terrific service","comment":{"@type":"Comment","name":"","datePublished":"2022-10-13T14:35:38Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ebony Adside"},"datePublished":"2022-10-08T00:48:30.765Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Thank you ladies for your help!!","comment":{"@type":"Comment","name":"","datePublished":"2022-10-11T13:36:08Z","text":"Thank you for your review. Our associates are some of the best around and we are always happy to hear our customers feel the same!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"lamees rukieh"},"datePublished":"2022-10-01T22:09:20.132Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Awesome customer service! They tried their absolute best to fix my glasses even though they were absolutely messed up!","comment":{"@type":"Comment","name":"","datePublished":"2022-10-04T18:28:12Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Sheldon Snaggs"},"datePublished":"2022-09-29T13:15:53.52Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Tonya and the rest of the staff provided great customer service. Lucy in the lab did an amazing job with the lenses and gave a perfect fade job on the shades. Exactly what we spoke about & can see out the shades beautifully. Very happy w my purchase","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Rick H"},"datePublished":"2022-09-26T15:37:52.227Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Excellent customer service. Above and beyond to help me out.","comment":{"@type":"Comment","name":"","datePublished":"2022-09-26T18:02:41Z","text":"Thank you for your review. Our associates are some of the best around and we are always happy to hear our customers feel the same!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Meghan Douglass"},"datePublished":"2022-09-18T19:37:31.522Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Eye exams require an extra imaging that is not covered by any insurance. They will refuse to perform any eye exam (glasses or contacts) if you do not agree to this extra fee/photo imaging. Fee is $30 as of Sept. 2022","comment":{"@type":"Comment","name":"","datePublished":"2022-09-27T20:48:19Z","text":"Thank you for your review. We are sorry to hear your experience at LensCrafters did not meet your expectations. We strive to meet all of our customer needs. Please go to https://www.luxotticacustomercare.com/lenscrafters to follow up so we can redirect your concern to the appropriate person."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Let’sRev ItUp!"},"datePublished":"2022-09-18T15:55:35.035Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Tanya very kind and helpful soul","comment":{"@type":"Comment","name":"","datePublished":"2022-09-27T14:50:54Z","text":"Hi! Thank you so much for your review. We are excited to hear Tanya was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Anthony Dyer"},"datePublished":"2022-09-16T21:55:37.812Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Wonderful and professional service! Service representative Huyen was outstanding and made it a great experience!\n\nTonya one of the managers provided great service and went the extra mile to ensure my glasses fit perfect. Truly a caring a supportive team!\n\nThank you!","comment":{"@type":"Comment","name":"","datePublished":"2022-09-21T19:32:27Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Shantay Sherry"},"datePublished":"2022-09-09T16:41:23.847Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"LensCrafters is a great place to get an eye exam, and if you want new glasses or contacts this is the place to go. I personally had a great experience while I was there, and I’m planning on coming back soon!","comment":{"@type":"Comment","name":"","datePublished":"2022-09-12T19:32:01Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Moriah Long"},"datePublished":"2022-09-06T19:13:36.29Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Tania helped me out today! She’s a real sweetheart! She tightened my glasses for me","comment":{"@type":"Comment","name":"","datePublished":"2022-09-07T19:09:10Z","text":"Hi! Thank you so much for your review. We are excited to hear Tania was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Gregg Valachovic"},"datePublished":"2022-09-05T17:58:46.654Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The team at International plaza store was super helpful!!!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"April P"},"datePublished":"2022-09-04T18:44:24.536Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Order glasses and waited my two weeks but when I went to pick them up the frames didn’t quit fit right. I was going to return them but they talked me int an exchange, the try on of the new was fine. But when the glasses came back with my lenses they also leaned to the side. The prescription is higher on that side but I’ve never had the problem before so I tried them for a week and was told I had 30 days to return them. But when I tried to return them they refused and said I was passed 30 days and the date start from original purchase date. But they didn’t tell me that before so they lie to you to get your money. The glasses take 2 weeks to even get back so you don’t really get 30 days they are a scam . I had to exchange again even though I’d already have new glasses from glasses USA and don’t need another pair. NEVER dealing with LC again I’ve been a customer most of my life.","comment":{"@type":"Comment","name":"","datePublished":"2022-09-06T19:38:04Z","text":"Thank you for your review. We are sorry to hear your experience at LensCrafters did not meet your expectations. We strive to meet all of our customer needs. Please go to https://www.luxotticacustomercare.com/lenscrafters to follow up so we can redirect your concern to the appropriate person."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"elizabeth"},"datePublished":"2022-09-03T16:29:40.552Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Tanya was super pleasant and helpful !","comment":{"@type":"Comment","name":"","datePublished":"2022-09-08T20:32:19Z","text":"Hi! Thank you so much for your review. We are excited to hear Tanya was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Hamdan Baset"},"datePublished":"2022-08-28T20:41:49.615Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-08-29T18:29:21Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jorge Cortez"},"datePublished":"2022-08-27T20:56:26.373Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Awesome service\nThank you","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kathy Winter"},"datePublished":"2022-08-25T23:01:34.931Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Another great experience with Randy!","comment":{"@type":"Comment","name":"","datePublished":"2022-08-26T14:27:09.181Z","text":"Hi! Thank you so much for your review. We are excited to hear that Randy and Dr. Claffie were able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Alexandria Souto"},"datePublished":"2022-08-23T17:00:07.84Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Everyone was so kind and friendly, and they got my walk in taken care of very fast. They even adjusted the legs of my sunglasses. I would recommend this place to everyone!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"noor wiersma"},"datePublished":"2022-08-22T16:43:35.89Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Morgan Martin"},"datePublished":"2022-08-20T21:51:45.899Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Tyrone Logan"},"datePublished":"2022-08-17T18:00:25.745Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great experience was very helpful with getting my glasses back to shape. Thank you!!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"SEAN WILLIAMS"},"datePublished":"2022-08-17T02:33:40.317Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great selection. Kathy was very helpful in selecting our lenses. Great attention to detail. You will not be disappointed!!!","comment":{"@type":"Comment","name":"","datePublished":"2022-08-17T13:15:39Z","text":"Hi! Thank you so much for your review. We are excited to hear Kathy was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Tamiracle Williams"},"datePublished":"2022-08-12T15:42:42.387Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"I was returning a phone call from LensCraft and the rude receptionist hung up on me.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Deniseshia Numan"},"datePublished":"2022-08-12T14:06:49.971Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"So happy n I’m glad I came back for this n doctor listen what I ask for and they done it again I can see !!!","comment":{"@type":"Comment","name":"","datePublished":"2022-08-15T20:22:49Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"crystal brown"},"datePublished":"2022-08-11T22:12:00.353Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The folks at LensCrafters were very professional and took care of my needs.","comment":{"@type":"Comment","name":"","datePublished":"2022-08-15T18:45:32Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"William Murray"},"datePublished":"2022-08-11T20:31:02.88Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Fast and quick are all the employees and able to get you in and out with a nice set of glasses.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Hannah Goldberg"},"datePublished":"2022-08-11T19:08:40.144Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Fixed my sunglasses for free when the store I got them from would charge me in order to do so. So kind!!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Makia Schuelke"},"datePublished":"2022-08-10T20:16:25.129Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Needed my sunglasses fixed and Quinn did and amazing job! They didn’t have the right screw but she worked with what she had and made them wearable again!","comment":{"@type":"Comment","name":"","datePublished":"2022-08-11T19:14:11Z","text":"Hi! Thank you so much for your review. We are excited to hear Quinn was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Cindy Stengel"},"datePublished":"2022-08-07T15:59:35.053Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Excellent..Tanya superb customer service!!!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"David Moreno"},"datePublished":"2022-08-06T23:45:46.651Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-08-11T18:20:19Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Angela Marie"},"datePublished":"2022-08-05T17:25:23.63Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Theresa and Debbie were excellent. They helped me with all my questions and went above and beyond . I appreciate all they’re help. I absolutely love LensCrafters and will continue to do business with them .","comment":{"@type":"Comment","name":"","datePublished":"2022-08-05T18:37:25Z","text":"Thank you for your review. Our associates are some of the best around and we are always happy to hear our customers feel the same!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Hope Brunner"},"datePublished":"2022-08-04T18:14:06.034Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Corey Hillman"},"datePublished":"2022-08-04T16:45:55.512Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The staff is so friendly and attentive! Had such a great experience there today, I needed to have my sunglasses fixed and a woman named Tonya helped me out and was so quick and efficient!! :)","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Sonja Vanderbleek"},"datePublished":"2022-08-01T21:21:16.159Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"All I can say is run away as fast as you can. Dr. Nguyen and the assistant are total whack jobs. I came in for contacts and indicated that I wore the type you can sleep in and they were monthly lenses. The assistant said there was no such thing and then Dr. Nguyen said there weren't any lenses approved for that.\n\nI was forced into a daily lens by a different manufacturer, perhaps there is a rebate that she can pocket and I am totally dissatisfied, frustrated and unhappy.\n\nThe Dr. was rude, knowingly provided lies and misinformation and really should not be in contact with the general public.\n\nI have been wearing contact lenses for 35 years. I have been wearing Air Optix Night & Day lenses for years. They are approved for one month usage and you can sleep in them.\n\nAIR OPTIX®\nNIGHT & DAY® AQUA\nContact Lenses\nA contact lens that fits your lifestyle\nAlways on the go? Forget to take out your lenses after a long day? AIR OPTIX® NIGHT & DAY® AQUA contact lenses give you and your eye doctor the option to create a custom wearing schedule that’s flexible with your busy lifestyle.\n\nFDA-approved for daily wear and up to 30 nights of continuous wear.§\nAllows the most oxygen through the lens of any available soft contact lens.*\nContact lens brand most recommended by eye doctors for patients who sleep in their lenses.\nEnjoy clear vision and comfortable contact lens wear at any hour of the day.","comment":{"@type":"Comment","name":"","datePublished":"2022-08-02T13:28:28Z","text":"Thank you for your review. We are sorry to hear your experience at LensCrafters did not meet your expectations. We strive to meet all of our customer needs. Please go to https://www.luxotticacustomercare.com/lenscrafters to follow up so we can redirect your concern to the appropriate person."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Bill Kadow"},"datePublished":"2022-07-29T19:18:37.995Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-08-01T19:02:12Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Gerald S Zeno"},"datePublished":"2022-07-29T16:37:55.547Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Debbie, Huyen, Kathy, Doc Michelle Nguyen and the optometrist staff :\n\nThank you for your professionalism and very friendly demeanor...with equipment issues hampering you and dealing with this old dog...you have made my life that much easier as I continue to adapt to this \"new\" normal...\n\nI look forward to seeing you all again soon when my other pair of glasses are ready...and into the future each year for my vision needs...\n\nMay The Creator bless you and your families\n\nvery sincerely,\n\nGerald S. Zeno","comment":{"@type":"Comment","name":"","datePublished":"2022-08-01T19:02:20Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"ASMR Tasha"},"datePublished":"2022-07-27T23:55:56.34Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Tonya was the best!! she really saved my husband","comment":{"@type":"Comment","name":"","datePublished":"2022-07-28T14:35:57Z","text":"Hi! Thank you so much for your review. We are excited to hear Tonya was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Heather Stark"},"datePublished":"2022-07-25T19:25:55.458Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Kathy is fantastic! Amazing service, as always.","comment":{"@type":"Comment","name":"","datePublished":"2022-07-26T18:38:22Z","text":"Hi! Thank you so much for your review. We are excited to hear Kathy was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"empressphoebe"},"datePublished":"2022-07-25T19:24:28.471Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The Doctor was amazing during my eye exam and when i had to pick out frames, Kathy and Randy really helped when i was struggling to find a pair that fit my face well and looked good. Thank you so much! Great experience.","comment":{"@type":"Comment","name":"","datePublished":"2022-07-26T18:38:47Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"EDGAR RODRIGUEZ"},"datePublished":"2022-07-23T22:31:38.036Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Huyen, thank you so much for the professionalism and making the process easy!","comment":{"@type":"Comment","name":"","datePublished":"2022-07-27T20:31:22Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Paul Smith"},"datePublished":"2022-07-18T14:59:50.791Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"We were on vacation in Florida and my son broke his glasses. The mall location fixed his glasses free of charge. Very nice people","comment":{"@type":"Comment","name":"","datePublished":"2022-07-20T13:26:08Z","text":"Hi! Thank you so much for your positive review. We are happy we could help with your vision needs and look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Asael Albelo"},"datePublished":"2022-07-17T19:40:56.438Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Terrible customer service. Skipped past us numerous times. They then tried to price gouge my lenses as much as possible. My insurance covered the entire pair that I needed but they refused to sell me those lenses. No desire to be ethical.","comment":{"@type":"Comment","name":"","datePublished":"2022-07-20T16:42:42Z","text":"Thank you for your review. We are sorry to hear that your experience at LensCrafters did not meet your expectations. We strive to deliver the best service in the industry. Please go to https://www.luxotticacustomercare.com/lenscrafters to follow up so we can work to correct this issue."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Agata Steinhof"},"datePublished":"2022-07-16T16:53:31.5Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-07-19T20:18:26Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Andrew Body"},"datePublished":"2022-07-12T16:10:18.646Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Service here is great. From the people at the desk/lobby to the repair/lab petson in back. Had an issue with a badly crushed nose pad. They were able to repair it without breaking my glasses. Thank you so much!","comment":{"@type":"Comment","name":"","datePublished":"2022-07-12T18:22:44Z","text":"Thank you for your review. Our associates are some of the best around and we are always happy to hear our customers feel the same!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Taylor Weber"},"datePublished":"2022-07-09T16:03:19.156Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Unprofessional staff","comment":{"@type":"Comment","name":"","datePublished":"2022-07-12T18:40:25Z","text":"Thank you for your review. We are sorry to hear your experience at LensCrafters did not meet your expectations. We strive to meet all of our customer needs. Please go to https://www.luxotticacustomercare.com/lenscrafters to follow up so we can redirect your concern to the appropriate person."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Bradley Allen"},"datePublished":"2022-07-07T22:27:29.693Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Teresa at LensCrafters in International mall gave us top notch and lightning fast service. Today with my fiance we went jetskiing, and due to my driving we fell off and her glasses vanished. We have a few more days of vacation left and did not know what we were going to do, seeing as EVERY other place we called we could not get an appointment to the next day and were not guaranteed that they would be able to get the glasses made by then either.\nWe have a tight schedule of things to do and people to see, and she cannot see at all without them. Our plans would be ruined. We made an appointment with a different company for the next day, but as a last ditch effort we called LensCrafters and learned that the one in International Mall had a \"lab\" in it. We rushed over and were told they could help us, and that it would be two hours. Our dinner date with other would have to be postponed, but when telling Teresa our story she told she would be able to get it done for us within the hour! What a blessing! We just picked the glasses us, and are making our original dinner date, and my fiance can see again!\nThanks Teresa! Keep up the good work!","comment":{"@type":"Comment","name":"","datePublished":"2022-07-08T12:53:37Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Thuy Nguyen"},"datePublished":"2022-07-05T23:39:07.142Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Me and my husband came here to get eyes exam and new glasses. They have excellent service. Highly recommended them!","comment":{"@type":"Comment","name":"","datePublished":"2022-07-06T15:58:24Z","text":"Hi! Thank you so much for your positive review. We are happy we could help with your vision needs and look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Nguyen Trang"},"datePublished":"2022-07-05T23:13:35.09Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Love my new glasses, this is the best i’ve ever had. The staff is very professional and very knowledgeable. I will come back to get a new sunglasses soon","comment":{"@type":"Comment","name":"","datePublished":"2022-07-06T15:03:16Z","text":"Hi! Thank you so much for your positive review. We are happy we could help with your vision needs and look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Huyen Pham"},"datePublished":"2022-07-05T22:51:03.617Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-07-06T16:15:37Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Alejandro G"},"datePublished":"2022-07-04T14:40:23.983Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-07-05T20:33:32Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"berlando saintil"},"datePublished":"2022-06-21T21:25:04.238Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"mark loveless"},"datePublished":"2022-06-19T18:37:17.756Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I drive from Lakeland to the Tampa location because the customer service is so great. Kathy always goes above and beyond to ensure my order is completed right the first time. I always know when I come in that I will be greated with a smile. Life long customer.","comment":{"@type":"Comment","name":"","datePublished":"2022-06-23T18:43:28Z","text":"Hi! Thank you so much for your review. We are excited to hear Kathy was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jay kay"},"datePublished":"2022-06-18T19:27:03.073Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very kind, caring and patient","comment":{"@type":"Comment","name":"","datePublished":"2022-06-22T17:44:11Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"joan"},"datePublished":"2022-06-10T22:40:28.096Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Frank Petranich"},"datePublished":"2022-06-05T21:16:41.177Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"So my I dropped my glasses and the lens popped out\nTried to pop it back in to no avail\nI was here in Tampa to attend a family wedding\nWent to the lens crafters at the mall\nThey quickly fixed it and were so nice and professional.\nI want to commend the nice lady and gentleman who helped me\nThanks","comment":{"@type":"Comment","name":"","datePublished":"2022-06-06T17:13:28Z","text":"Hi! Thank you so much for your positive review. We are happy we could help with your vision needs and look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Luz Virella"},"datePublished":"2022-06-04T00:55:35.501Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great experience!!! Kathy was very helpful and knowledgeable and was able to find me exactly what I was looking for. So excited with my new shades!!","comment":{"@type":"Comment","name":"","datePublished":"2022-06-08T18:23:40Z","text":"Hi! Thank you so much for your review. We are excited to hear Kathy was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Lucy Ortiz"},"datePublished":"2022-05-30T15:48:56.893Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Friendly staff. I love my glasses","comment":{"@type":"Comment","name":"","datePublished":"2022-07-05T15:51:53Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"A M H"},"datePublished":"2022-05-27T11:24:24.064Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The entire staff was very helpful, knowledgeable, and made our entire experience from the exam to picking out frames delightful! We look forward to picking up our new glasses soon. Thank you!","comment":{"@type":"Comment","name":"","datePublished":"2022-05-27T13:30:55.739Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"K G"},"datePublished":"2022-05-26T13:30:21.751Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The LensCrafters at the International Mall in Tampa operates like a well oiled machine! I made my appointment online, completed the intake form ahead of my appointment, which I prefer-saves time. The day of my appointment, I was taken to check in on time, began the exam process within a few minutes and finished the exam in less than an hour. My doctor was prompt and professional.\nAfter the exam, I choose new frames and was assisted by friendly and professional sales associates. I highly recommend this LensCrafters.","comment":{"@type":"Comment","name":"","datePublished":"2022-06-02T17:55:16Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Tony Dental"},"datePublished":"2022-05-21T19:36:33.071Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Fix my pair Oakleys, no questions ask…Thank you!!","comment":{"@type":"Comment","name":"","datePublished":"2022-05-25T17:31:08Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Yesenia Pizarro"},"datePublished":"2022-05-21T17:37:25.105Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-05-25T17:31:35Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"David"},"datePublished":"2022-05-19T18:53:36.682Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I went in with a new prescription from my ophthalmologist for frames and new lenses. Customer service was excellent and all questions were answered with professionalism and care.\nThe Optician Sherese was very knowledgable and attentive. It was a pleasure to have been attended by her. I hope to have her assistance again when the glasses are ready for pickup.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kay Hughes"},"datePublished":"2022-05-19T17:43:25.376Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Came in to have the arms of my glasses tightened and to have an arm put back on. The team here helped me right away in a friendly manor and did not charge for the quick repair. Thank you all so much!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Amy Turton"},"datePublished":"2022-05-17T20:05:54.426Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"My daughter lost a screw in her sunglasses and the arm fell off. I took them into the Lenscrafters at International Plaza and what a great experience. No questions asked - she just went to work, found the appropriate screw and fixed them just like that. Then her colleague came along and perfected the fix. I love helpful and nice people and I'm sorry I didn't ask for names - I should have! Thank you for making my \"chore\" so easy!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Dave H"},"datePublished":"2022-05-16T23:30:20.145Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-05-17T16:19:55.607Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jinshuo Cao"},"datePublished":"2022-05-12T23:55:51.312Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Employees there are nice. They helped me fixed my sunglasses for free. They were patient.","comment":{"@type":"Comment","name":"","datePublished":"2022-05-13T16:29:39Z","text":"Hi! Thank you so much for your positive review. We are happy we could help with your vision needs and look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Susan Kirchner"},"datePublished":"2022-05-11T14:23:27.967Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The service at this store is great!!! Kate and Debbie were extremely helpful and a joy to work with.","comment":{"@type":"Comment","name":"","datePublished":"2022-05-12T17:11:22Z","text":"Hi! Thank you so much for your review. We are excited to hear that Kate and Debbie were able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Brian Virella"},"datePublished":"2022-05-07T19:48:05.141Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-05-12T19:30:52Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Shey Shey"},"datePublished":"2022-05-02T19:37:12.666Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The staff is very professional, knowledgeable & friendly. The glasses selection is amazing!!!! I love this place!!!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"J Mack"},"datePublished":"2022-04-29T20:10:55.052Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Amazing service at LensCrafters International Plaza, Tampa as always! Keeps me coming back year after year after year!! Debbie and Huyn were amazing!","comment":{"@type":"Comment","name":"","datePublished":"2022-05-10T17:06:02.451Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Natalie Baird-King"},"datePublished":"2022-04-29T15:14:52.437Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Amazing service. Great prices. I have bought my last 5 pairs of glasses from Lenscrafters and each time I am very happy with my purchase.","comment":{"@type":"Comment","name":"","datePublished":"2022-05-05T18:57:08Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"gavin johnson"},"datePublished":"2022-04-28T23:10:05.463Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"From start to finish I had a wonderful experience at this Lens Crafters. Everyone I came in contact with treated me in a nice & professional way.... like they really care about the customer I would highly recommend this Lens Crafters !!!!","comment":{"@type":"Comment","name":"","datePublished":"2022-04-29T16:53:19Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Hunter Rehn"},"datePublished":"2022-04-28T15:48:58.252Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-05-03T20:51:18Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"z cr"},"datePublished":"2022-04-19T18:05:07.124Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Theresa , Debbie ,Elana & Doctor Michelle N. were fantastic !","comment":{"@type":"Comment","name":"","datePublished":"2022-04-22T17:51:16.494Z","text":"Thank you for your review. Our associates are some of the best around and we are always happy to hear our customers feel the same!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Linda Manci"},"datePublished":"2022-04-18T13:01:31.154Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Kathy is Excellent! Exceptional assistance finding the right frames and lenses. I am so excited to wear the Lindburg Titanium Rim-Less Frames for the first time. There is a reason I have been with LensCrafters for over 24 years. They will refer you to other locations if they don't have what you need. I have never had to use the warranty but it's good to know it is there if you need it.","comment":{"@type":"Comment","name":"","datePublished":"2022-04-18T18:53:59.419Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Nanjalee Marrero"},"datePublished":"2022-04-15T16:33:48.771Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-04-19T20:18:56.672Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Mary Bond"},"datePublished":"2022-04-13T17:50:08.012Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The staff is so professional and very knowledgeable. I highly recommend them. They will help you through the whole process from getting your exam to walking out with new glasses.","comment":{"@type":"Comment","name":"","datePublished":"2022-04-13T18:38:40.403Z","text":"Thank you for your review. Our associates are some of the best around and we are always happy to hear our customers feel the same!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Gregory Bullard"},"datePublished":"2022-04-11T17:16:21.983Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The staff at Lens crafters were very helpful and professional. I would recommend anyone who has a eyewear problem to check them out,you’ll come away being very satisfied.","comment":{"@type":"Comment","name":"","datePublished":"2022-04-13T16:16:52.959Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Robert E Davis"},"datePublished":"2022-04-11T14:37:37.09Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Associates & staff were very quick and helpful. My wife and I were very satisfied with their services","comment":{"@type":"Comment","name":"","datePublished":"2022-04-13T18:19:13.045Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Victoria Dunkerson"},"datePublished":"2022-04-10T16:21:55.635Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The staff was very accommodating and kind. No charge for a screw replacement, and handled my glasses with great care!","comment":{"@type":"Comment","name":"","datePublished":"2022-04-15T17:53:25.964Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Marquetta Mack"},"datePublished":"2022-04-08T17:31:06.938Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I had the best experience from my exam to getting the best assistance with finding a new pair of glasses. Thank you so much 😊","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Francesca Di Lorenzo"},"datePublished":"2022-04-07T17:45:17.219Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Theresa was extremely helpful and fixed my glasses that I didn’t even buy from lens crafters. Very kind, great customer service.","comment":{"@type":"Comment","name":"","datePublished":"2022-04-12T14:18:41.412Z","text":"Hi! Thank you so much for your review. We are excited to hear Theresa was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Sara R."},"datePublished":"2022-04-01T20:42:30.995Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-04-06T17:48:33.885Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Veronica Juarez"},"datePublished":"2022-04-01T14:33:05.396Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"This is my go to location any time I’ve needed an exam or wanted new frames. Everyone is always so nice and welcoming","comment":{"@type":"Comment","name":"","datePublished":"2022-04-06T18:30:51.542Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Suzanne Mangano Kelly"},"datePublished":"2022-03-31T18:31:39.328Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Went in for a quick adjustment and Theresa was fast, efficient and helpful! Very satisfied!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Daniela Martinez"},"datePublished":"2022-03-29T17:22:09.527Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"ian ihnken"},"datePublished":"2022-03-25T22:42:13.203Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-03-29T15:37:32.92Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jackie P"},"datePublished":"2022-03-25T15:43:01.67Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Theresa was great! Friendly and helpful staff and provided space and time to look around","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Joseph Bennett"},"datePublished":"2022-03-22T23:42:14.983Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Michael Davis"},"datePublished":"2022-03-22T17:50:04.038Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very helpful staff and gave me a great experience.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Randy Ulm"},"datePublished":"2022-03-17T21:21:05.19Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Kathy did a wonderful job helping me select the perfect pair of glasses. I love shopping in this location!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Erika Jerry"},"datePublished":"2022-03-17T21:02:28.982Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"5 stars for Assistant Manager Randy assisted me immediately upon entering the store. Shopping during the holidays are a hassle and one person making it a breeze helps greatly. Thank you Randy","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Mohammed ALMatouq"},"datePublished":"2022-03-16T20:04:44.155Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-03-22T15:38:12.311Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ritche B."},"datePublished":"2022-03-11T17:57:19.902Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Debbie is the best! She was able to fix my glasses and I was in and out! Thank you so much!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Savon Dobson"},"datePublished":"2022-03-08T17:50:06.567Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-03-10T20:03:26.549Z","text":"Great to hear! We appreciate your review and hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Anthony Jimenez Jr"},"datePublished":"2022-03-08T15:33:50.657Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-03-11T17:39:52.198Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Chummi C"},"datePublished":"2022-03-05T18:48:19.258Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Theresa gave me a great shopping experience and made it a very personal experience. Josh was very friendly when checking out my order.","comment":{"@type":"Comment","name":"","datePublished":"2022-03-10T21:13:12.002Z","text":"Thank you for your review. Our associates are some of the best around and we are always happy to hear our customers feel the same!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"rich seubert"},"datePublished":"2022-03-04T23:33:13.544Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Natalia Carey"},"datePublished":"2022-03-03T17:23:55.475Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Wonderful experience!!!","comment":{"@type":"Comment","name":"","datePublished":"2022-03-08T21:39:06.712Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Monique Humpheries"},"datePublished":"2022-03-01T19:01:55.912Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Most amazing staff. Ask for Theresa. She’s amazing and so helpful.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kari Kimbrough"},"datePublished":"2022-02-27T13:27:15.236Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Very rude & take advantage. Do not go here!! The ladies out front are so rude and exhibit a poor example of any type of professionalism. Terrible .","comment":{"@type":"Comment","name":"","datePublished":"2022-02-28T20:54:20.442Z","text":"Thank you for your review. We are sorry to hear your experience at LensCrafters did not meet your expectations. We strive to meet all of our customer needs. Please go to https://www.luxotticacustomercare.com/lenscrafters to follow up so we can redirect your concern to the appropriate person."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kenneth Reyes"},"datePublished":"2022-02-27T12:47:56.132Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Excellent customer service. I had doubts about what type of lenses to get, and I did the opposite of what they advised and had to come back to get them changed because they were right! They didn’t mind and took care of things for me. Highly recommend.","comment":{"@type":"Comment","name":"","datePublished":"2022-03-04T20:27:34.574Z","text":"Thank you for your review. Our associates are some of the best around and we are always happy to hear our customers feel the same!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Scu J"},"datePublished":"2022-02-24T14:00:32.907Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"I'd already gotten my eye exam and needed new glasses but didn't have time to sit down and try on a bunch of frames. I called customer service and asked if I bought some online and had them sent to the store if I could go in and try them on when they arrived and return what I didn't want on the spot. They assured me it wouldn't be a problem. I went online and ordered, and paid for, seven pairs. I was told I would get a call from the store when they arrived. A week went by with no call. I decided to track them and found they'd been delivered 4-5 days earlier. No big deal, people get busy. I went in with my sister to try them on and return what didn't work. At first, they insisted they didn't have them. I had a tracking confirmation that showed otherwise. They then said I was at the wrong store. The confirmation had their address. After some back and forth they finally located them. I tried them on and decided on what I was going to keep. When we went back up to the counter to return the others and discuss lenses they told me I could not return them in the store. I explained I had already spoken to someone who assured me it wouldn't be an issue and asked what I needed to do to get a refund for the ones I didn't want. I was told I was misinformed and there was nothing they could do for me. While having this discussion with an employee named Josh (he acted like the manager but I can't be sure) I asked where the bathroom was. He told me they were for customers only. I'd purchased seven pairs of frames but couldn't use the bathroom? I was directed to the nearest department store to use their facilities and was told to call customer service to get help in returning them. They were not willing to do even the smallest thing for the misinformation I'd received or the trouble I'd gone through.","comment":{"@type":"Comment","name":"","datePublished":"2022-02-24T19:04:51.844Z","text":"Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We apologize that we did not exceed your expectations during your visit. We value our customer’s feedback! Please go to https://www.luxotticacustomercare.com/lenscrafters to provide your information so we can contact you and work to resolve the issue."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Reuven Suarez"},"datePublished":"2022-02-20T18:23:07.279Z","reviewRating":{"@type":"Rating","ratingValue":"4","bestRating":"5"},"reviewBody":"We're here at Lens Crafters at International Mall and Josh attended to me. Unfortunately I wasn't able to select a pair of eyeglasses but he just gave me great Customer Service. If you're looking for eyeglasses here at Len Crafters, make sure you ask for Josh!!!!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"K&kraps"},"datePublished":"2022-02-19T21:10:41.36Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I went in to get my sunglasses repaired. Steven fixed what was wrong with them and made other great adjustments that Ihadnt asked for. Great customer service from an outstanding store and staff.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Paul Alessi"},"datePublished":"2022-02-16T17:05:10.731Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Pricilla V"},"datePublished":"2022-02-15T00:15:11.349Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Sneaky sales people lying about add ons. Contacted the store manager and she didn’t seem to care","comment":{"@type":"Comment","name":"","datePublished":"2022-02-15T15:47:21.449Z","text":"Thank you for your review. We are sorry to hear that your experience at LensCrafters did not meet your expectations. We strive to deliver the best service in the industry. Please go to https://www.luxotticacustomercare.com/lenscrafters to follow up so we can work to correct this issue."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Allie Robb"},"datePublished":"2022-02-09T22:25:49.499Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"i had a terrible experience with my son here and i HIGHLY recommend you go somewhere else. first when making the appointment i was told that they did not perform eye exams on children that are 6 years old because they don’t fit in the equipment properly and i reassured them that he would fit fine because he is very tall for his age (go figure, when we got there he did indeed fit perfectly fine in the chair) he’s also in first grade and knows all his numbers and letters and can read, as he should at his age so reading / comprehension shouldn’t be an issue either. at the appointment the doctor was impatient and seemed annoyed with my son and had the audacity to accuse him of “just wanting glasses” after he was having difficulty seeing the slides when getting his exam and telling her he couldn’t see them.. he was given two chances and then told to go somewhere else and conveniently already had information written down to another facility after walking out of the exam room. it’s as if she already planned to not complete an eye exam on him and then proceeded to tell me that children just don’t respond well to eye exams. which is it? do children not respond well or can they not fit in the equipment properly? why do you accept children if they “don’t respond well” ?? i was able to get an appointment somewhere else due to a last minute cancellation and the doctor told me that my son has an eye condition and has extremely blurred vision and in fact COULD NOT SEE the slides shown due to having poor vision and doesn’t just “want glasses” he actually NEEDS them. a little more patience would have been appreciated from the doctor at lenscrafters but I guess that would have been too much to ask for in addition to doing her job which is to perform eye exams on patients. to top all of that off, i had mentioned that i would like contacts so that i could take a break from wearing my glasses here and there especially for occasional date nights when i would prefer to not have my glasses on and she told me it’s okay to just not wear my glasses and contacts weren’t necessary. i don’t have a mild correction, i have an astigmatism and i am nearsighted and have a very difficult time seeing things at a distance so not wearing my glasses is not really an option especially when i’m driving a car. i left with an eyeglass prescription that i’m not even sure is accurate because she was rushing after she had to do my exam a second time because the first time it didn’t save in the tablet and no prescription for the contacts that i wanted.","comment":{"@type":"Comment","name":"","datePublished":"2022-02-10T15:16:56.269Z","text":"Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We apologize that we did not exceed your expectations during your visit. We value our customer’s feedback! Please go to https://www.luxotticacustomercare.com/lenscrafters to provide your information so we can contact you and work to resolve the issue."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Gina Gajraj"},"datePublished":"2022-02-09T21:41:45.679Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"I went with my aunt to have her try some contact . We made a appointment for testing for contact . The doctor was inpatient and rude .. she was not going to let her try any contacts she said she would have to get glasses to make sure the prescription was right .. as she is a diabetic. my aunt said that her doctor said it was blood sugar stable and that she had just finished getting New glasses a month ago and really wanted to try contact .. she was very impatient t while doing the eye test .. I was in the room and I thought gosh .. she should be a bit more patient with older people who are scared . I wouldnt even give her one star .. we called back after we went to another doctor who gave my aunt the contacts and requested a refund they said no .. I am sure the staff of lens crafter and great !! But she put me off so badly I will never go there Again !!","comment":{"@type":"Comment","name":"","datePublished":"2022-02-10T15:17:01.17Z","text":"Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We apologize that we did not exceed your expectations during your visit. We value our customer’s feedback! Please go to https://www.luxotticacustomercare.com/lenscrafters to provide your information so we can contact you and work to resolve the issue."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Samantha Cosson"},"datePublished":"2022-02-04T19:54:15.841Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Huyen was so helpful when it came to finding glasses for me and my daughter!!!","comment":{"@type":"Comment","name":"","datePublished":"2022-02-10T16:45:52.143Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"MARRIN COSTELLO"},"datePublished":"2022-02-03T19:01:40.943Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"So helpful at this location !","comment":{"@type":"Comment","name":"","datePublished":"2022-02-08T18:26:58.202Z","text":"Thank you for your review, all of our associates work diligently to provide a great experience! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Drew K"},"datePublished":"2022-01-30T22:17:08.106Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Awesome experience. Kathy, Terri, and Susie are all great! Highly recommend!","comment":{"@type":"Comment","name":"","datePublished":"2022-01-31T16:44:32.15Z","text":"Thank you so much for your review. Our team is some of the best around and we are always happy to hear our customers feel the same!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Britt R"},"datePublished":"2022-01-29T21:49:51.307Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Doctor seemed annoyed when giving my son his eye exam and cut it short. She gave him 2 chances and sent us on our way. He was upset that he didn’t get his glasses not because he wanted them but because he generally needed them. He is frustrated due to having a hard time seeing/reading. I do not recommend this office.","comment":{"@type":"Comment","name":"","datePublished":"2022-01-31T19:16:45.522Z","text":"Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We apologize that we did not exceed your expectations during your visit. We value our customer’s feedback! Please go to https://www.luxotticacustomercare.com/lenscrafters to provide your information so we can contact you and work to resolve the issue."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Sean Bennett"},"datePublished":"2022-01-26T20:54:44.232Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-02-01T15:48:43.671Z","text":"Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Alexandra Fernandez"},"datePublished":"2022-01-22T18:39:54.406Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Came to Tampa International Mall location with a pair of sunglasses missing a screw and they fixed for free! That’s great customer service! Recommended!","comment":{"@type":"Comment","name":"","datePublished":"2022-01-27T20:05:13.958Z","text":"Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Desiree Strong Beauty"},"datePublished":"2022-01-21T19:57:17.8Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Debi and Steven were so extremely helpful and speedy in repairing the nose pieces on my glasses! I'm not a customer here but they did it anyway, no charge! Highly recommend!!","comment":{"@type":"Comment","name":"","datePublished":"2022-01-27T15:15:13.202Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Natalie Blake"},"datePublished":"2022-01-19T16:36:55.978Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-01-24T19:56:46.182Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"chris stimac"},"datePublished":"2022-01-15T03:00:53.643Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-01-19T16:12:13.973Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Mechelle Parker"},"datePublished":"2022-01-14T18:06:50.497Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Terri and Debbie were absolutely amazing and super helpful!! I greatly appreciate the quality service! They were able to save and repair a vintage pair of designer glasses for me and had them ready by the time I finished shopping! 5 stars!!!","comment":{"@type":"Comment","name":"","datePublished":"2022-01-18T17:59:33.507Z","text":"Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Perry Johnson"},"datePublished":"2022-01-12T16:17:22.563Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-01-14T19:33:18.41Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Justin Graham"},"datePublished":"2022-01-07T18:45:37.868Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-01-11T18:57:02.67Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Thomas F"},"datePublished":"2021-12-28T00:22:44.228Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Staff are wonderful","comment":{"@type":"Comment","name":"","datePublished":"2021-12-28T19:28:19.01Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Gavin Thayer"},"datePublished":"2021-12-22T16:46:17.767Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Chris Diaz"},"datePublished":"2021-12-21T16:48:26.417Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"mako johnston"},"datePublished":"2021-12-20T17:59:32.516Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"ryan lowry"},"datePublished":"2021-12-17T17:02:27.171Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-12-21T20:52:01Z","text":"Thank you for your review, all of our associates work diligently to provide a great experience! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Vanessa Amiker"},"datePublished":"2021-12-12T20:01:20.779Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-12-13T20:25:19Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Fernando Fussa"},"datePublished":"2021-12-11T15:43:36.825Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I bought my glasses a couple of months ago, and did not buy the extra insurance. But, as life goes, I sat on them!!\nI brought them here, where I had purchased them, and they were so graces that they repaired them free of charge!!! Thanks KATHY!!!","comment":{"@type":"Comment","name":"","datePublished":"2021-12-16T19:21:49Z","text":"Hi! Thank you so much for your review. We are excited to hear that Kathy was able to help make your experience in Lens Crafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Hali Sarto"},"datePublished":"2021-12-08T16:03:53.256Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Twiggy Isaac"},"datePublished":"2021-12-05T20:06:53.397Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-12-14T16:24:07Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Willow"},"datePublished":"2021-12-03T17:31:28.546Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Both my husband and I had a great experience with Terri today. She was very patient and had great recommendations for both frames and lenses. Highly recommend Terri and the friendly and knowledgeable staff.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Joseph Brower"},"datePublished":"2021-12-02T07:03:49.648Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-12-02T15:08:52.519Z","text":"Great to hear! We appreciate your review and hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Goober Grape"},"datePublished":"2021-11-24T17:49:30.497Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Excellent service","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Yoli Yo"},"datePublished":"2021-11-23T19:17:56.079Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Lucy was absolutely amazing. She was helpful and very knowledgeable on how to fix my frames. Highly recommend Lenscrafters at International Plaza!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Manager Mo Info"},"datePublished":"2021-11-23T18:39:32.684Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Kind, clean and efficient!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Michael Panzner"},"datePublished":"2021-11-22T19:01:01.201Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"My wife had an eye checkup here and they provided the WRONG reading prescription (not to mention the fact that they made her sit around for 2-1/2 hours during the course of the exam for no apparent reason).\n\nConsequently, we spent $115 at Warby Parker for eyeglasses that do not work (because of the bad prescription). After that, we ended up paying $80 out of pocket to get re-examined by another eye doctor, who provided the CORRECT prescription.\n\nThis eye care provider ultimately acknowledged their error on the telephone but refused to provide any compensation to fix the nonfunctional eyeglasses (which were made with their erroneous prescription).\n\nWorse still, they told us they would void the claim they made to our eye insurance provider so we could submit the claim from the second eye doctor, but they didn't.\n\nAt this point, we have spent $205 and ended up with eyeglasses that don't work. We've also spent lots of time (and money on postage, among other things) trying to sort this out (they generally don't return voicemails).\n\nAvoid this provider like the plague.\n\n***UPDATE***\n\nThe merchant requested that we go to a link to provide them with the details and indicated they would then address the problem. We did that and so far...not a peep. This pretty much confirms the original review.","comment":{"@type":"Comment","name":"","datePublished":"2021-11-23T14:40:01Z","text":"Thank you for your review. We are sorry to hear your experience at LensCrafters did not meet your expectations. We strive to meet all of our customer needs. Please go to https://www.luxotticacustomercare.com/lenscrafters to follow up so we can redirect your concern to the appropriate person."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"H H"},"datePublished":"2021-11-21T16:46:38.325Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Came here for a pair of prescription sunglasses and they are amazing! The fit is perfect and the staff was very helpful and friendly. Highly recommend seeing Dr.Claffey!","comment":{"@type":"Comment","name":"","datePublished":"2021-11-23T17:21:53.678Z","text":"Hi! Thank you so much for your review. We are excited to hear Dr. Claffey was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Daniel Blomster"},"datePublished":"2021-11-18T18:01:57.203Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-11-24T15:17:09Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Tom Connor"},"datePublished":"2021-11-17T18:23:58.433Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Kathy and Debbie were wonderful!!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Adriana De La Rosa"},"datePublished":"2021-11-17T18:07:21.293Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Erich Knodel"},"datePublished":"2021-11-16T16:53:17.282Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-11-19T22:27:12Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Max"},"datePublished":"2021-11-14T17:32:15.808Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I had an amazing experience with Terri she is very knowledgeable and took the time to explain all the type of glasses and lenses with me and my parents. Highly recommended.","comment":{"@type":"Comment","name":"","datePublished":"2021-11-19T15:31:09Z","text":"Hi! Thank you so much for your review. We are excited to hear that Terri was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Stuart Weinberg"},"datePublished":"2021-11-11T23:28:57.085Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Terri has been helping me get glasses for the past few years. She is extremely patient to work with, takes the time to show you the right pair, and never rushes the customer for a sale. She is a great addition to Lens Crafters and gets my highest recommendation!","comment":{"@type":"Comment","name":"","datePublished":"2021-11-12T14:20:22Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jeff Rodriguez"},"datePublished":"2021-11-11T16:48:01.672Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-11-15T17:58:18Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Milka M"},"datePublished":"2021-11-11T00:27:28.899Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-11-16T15:06:24Z","text":"Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Bradley Mitchell Nub Jones"},"datePublished":"2021-11-10T17:15:13.769Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-11-15T18:59:07Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Juan Hidalgo"},"datePublished":"2021-11-09T17:33:17.198Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Kathy was amazing thabks for all the help!!","comment":{"@type":"Comment","name":"","datePublished":"2021-11-11T19:38:58Z","text":"Hi! Thank you so much for your review. We are excited to hear Kathy was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"ana hernandez"},"datePublished":"2021-11-09T17:32:52.477Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-11-11T19:46:04Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Bill Cooney"},"datePublished":"2021-11-07T16:28:46.554Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Terri fixed my sunglasses that I had purchased at Nordstrom and they couldn’t tighten!! She’s a life saver…. Will definitely be back as I have 2 small children that will no doubt bend my sunglasses again..","comment":{"@type":"Comment","name":"","datePublished":"2021-11-12T19:30:07Z","text":"Hi! Thank you so much for your review. We are excited to hear Terri was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Rowdy Ron"},"datePublished":"2021-11-02T18:25:53.428Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-11-04T16:29:27Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Melissa Lambert"},"datePublished":"2021-11-01T23:09:30.646Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-11-05T20:08:25Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Alex Hug"},"datePublished":"2021-10-30T21:49:32.445Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Terri and Kathy were a fantastic help!","comment":{"@type":"Comment","name":"","datePublished":"2021-11-01T16:18:36Z","text":"Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Tangela Walker"},"datePublished":"2021-10-30T18:38:35.289Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great customer service I keep coming back even though I know live a hour away.","comment":{"@type":"Comment","name":"","datePublished":"2021-11-05T16:44:50Z","text":"Thank you for your review. Our associates are some of the best around and we are always happy to hear our customers feel the same!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Heather Boodhram is Happiness Infectious"},"datePublished":"2021-10-28T19:53:12.89Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Everyone from the eye exam folks to the frames area was so very kind, happy to help, and just overall pleasant to be around!!!!!! ❤💜❤💜","comment":{"@type":"Comment","name":"","datePublished":"2021-10-28T21:35:54Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Becca Warren"},"datePublished":"2021-10-22T19:49:01.801Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Lost my glasses on the beach during vacation. I walked into LensCrafters same day and they got my new glasses made in under two hours! They were so helpful, sweet and understanding! Definitely check them out if you need glasses!!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Dustin Guszkiewicz"},"datePublished":"2021-10-22T19:36:06.919Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Cristina Pineda"},"datePublished":"2021-10-22T15:19:49.738Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I came in about a year ago to this location and had the worst experience. I came again because my insurance process is easy here and it is close to my home and this location has done a complete 180! I got the absolute best customer service from Quinn, she was super helpful in picking out frames and explaining all of my lens options to me, I could not be happier with my experience!","comment":{"@type":"Comment","name":"","datePublished":"2021-10-27T18:07:27Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Joanna Shin"},"datePublished":"2021-10-22T14:24:50.5Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-10-27T17:30:51Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Elham Ahmed"},"datePublished":"2021-10-21T18:06:01.553Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Debbie is fixed my sunglass. Thanks","comment":{"@type":"Comment","name":"","datePublished":"2021-10-25T20:37:09Z","text":"Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jack Obeid"},"datePublished":"2021-10-21T13:07:39.332Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"excellent staff\nvery clean environment and organized\nthe doctor is the best I ever had in many years\nshe takes her time to examine , explain and discuss","comment":{"@type":"Comment","name":"","datePublished":"2021-10-22T20:38:32Z","text":"Hello Jack, Thank you for your review. Our associates are some of the best around and we are always happy to hear our customers feel the same!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Aunie Fleming"},"datePublished":"2021-10-21T00:22:06.768Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I personally want to thank the staff working today, 10/20/2021,at the Tampa international mall lens crafters. Steven the lab manager fixed my glasses and saved the day. I was told by my local Lens crafters, in a different city, that they couldn’t fix my glasses, there was no way to find the correct screw for my frame- which I purchased from Lens crafters a few years back, and also I was told I need to buy new glasses. Today the story was different! I appreciate Steven and the staff so much! They were able to solve my issue and fix my only pair of glasses in under 30 minutes! I will always drive an hour to come back to this store! Thanks again!","comment":{"@type":"Comment","name":"","datePublished":"2021-10-22T20:08:47Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jennifer Gray"},"datePublished":"2021-10-05T19:24:59.39Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"The doctor here is great but the front desk they have very unprofessional staff. Not sure what was up with the two ladies but they were rude and careless. At wiregrass the staff is eager to help and wonderful. Very poor experience at the international mall location.","comment":{"@type":"Comment","name":"","datePublished":"2021-10-05T19:35:45Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Caroline Portelance"},"datePublished":"2021-09-24T16:55:17.806Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Nice costumer service, friendly and kind! They repair my glasses and change a screw for me for free. Thank you so much for your help! That was very appreciated.","comment":{"@type":"Comment","name":"","datePublished":"2021-09-27T20:42:48Z","text":"Thank you for your review. Our associates are some of the best around and we are always happy to hear our customers feel the same!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Joanna VanEe"},"datePublished":"2021-09-22T10:10:51.557Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Simply the best place to get your glasses !!!!! The manager Kathy always take such great care of us !","comment":{"@type":"Comment","name":"","datePublished":"2021-09-23T18:30:58Z","text":"Hi! Thank you so much for your review. We are excited to hear Kathy was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"LATRONA DAVIS"},"datePublished":"2021-09-20T23:49:33.062Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"David assisted me & my daughter with purchasing our glasses. He was very patient, not pushy & took the time to explain everything. He was awesome!","comment":{"@type":"Comment","name":"","datePublished":"2021-09-29T16:21:47Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Sam Morgan"},"datePublished":"2021-09-20T18:27:51.488Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-09-29T14:13:39Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"M. J. Bunche"},"datePublished":"2021-08-28T17:09:31.315Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Michelle"},"datePublished":"2021-08-27T15:00:00.531Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I come here for my eye exam every year. Very friendly staff and Dr. Claffie is amazing!","comment":{"@type":"Comment","name":"","datePublished":"2021-08-27T20:38:13.377Z","text":"Hello Michelle, Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jesenia C"},"datePublished":"2021-08-25T20:06:16.587Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Rheese McNab"},"datePublished":"2021-08-21T21:42:38.397Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-08-24T16:43:55Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jilar Marie Beltran"},"datePublished":"2021-08-13T22:49:05.428Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"kevin voorhees"},"datePublished":"2021-08-13T14:39:48.036Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Danielle Harrison"},"datePublished":"2021-08-11T19:27:49.046Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"My Maui Jim sunglasses broke and LensCrafters repaired them quickly at no cost! Thanks again for such wonderful customer service.","comment":{"@type":"Comment","name":"","datePublished":"2021-08-12T15:51:06Z","text":"Thank you for your review. Our associates are some of the best around and we are always happy to hear our customers feel the same!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Shannon Driscoll"},"datePublished":"2021-08-10T21:18:14.792Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Kathy was so kind to me! I truly enjoyed her. She listened and took care of all of my needs! Thanks LensCrafters! I’ll be back!","comment":{"@type":"Comment","name":"","datePublished":"2021-08-11T20:53:56Z","text":"Hi! Thank you so much for your review. We are excited to hear Kathy was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Andrea Falvey"},"datePublished":"2021-08-04T20:17:00.359Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-08-05T20:05:13Z","text":"Great to hear! We appreciate your review and hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Heather Oliveira"},"datePublished":"2021-08-04T16:59:19.29Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-08-06T13:42:15Z","text":"Great to hear! We appreciate your review and hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jesse Locke"},"datePublished":"2021-08-03T20:35:38.367Z","reviewRating":{"@type":"Rating","ratingValue":"4","bestRating":"5"},"reviewBody":"Picked up both pairs of glasses. Qwen is fantastic. Both ladies are but Qwen is who I spent the time with. She helped me chose the correct pair of glasses, unlike a different company that will not be named, she explained lots of things to someone who is essentially new to glasses, even though I've worn them before, for a very short time.\n\nQwen explained that it's better to have larger lenses for my particular prescription.\n\nDr: tri-focals\nMe: 😳\n\nPS: they did get my phone number wrong though so the glasses were there waiting for a couple days before I wondered if something was wrong and called to find out if they were available to be picked up.","comment":{"@type":"Comment","name":"","datePublished":"2021-08-04T14:35:04Z","text":"Hi! Thank you so much for your review. We are excited to hear that Qwen was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Dami Levy"},"datePublished":"2021-07-31T23:15:48.59Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-08-03T14:47:29Z","text":"Great to hear! We appreciate your review and hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Adrienne Wood"},"datePublished":"2021-07-31T16:21:07.836Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The staff is so kind and professional. I can't say enough about how comfortable they made me feel. Thank you!!!!","comment":{"@type":"Comment","name":"","datePublished":"2021-08-05T16:55:04Z","text":"Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jessica Shrinsky"},"datePublished":"2021-07-30T17:14:59.298Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-08-09T19:48:20.135Z","text":"Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"A G Hildebrand"},"datePublished":"2021-07-28T21:33:09.837Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-07-29T17:07:10Z","text":"Great to hear! We appreciate your review and hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Mariangely Claudio Ortiz"},"datePublished":"2021-07-28T16:47:59.775Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-07-30T16:00:51Z","text":"Great to hear! We appreciate your review and hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Khanh Pham"},"datePublished":"2021-07-25T01:04:58.027Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Largest collection with Brand Name Glasses in Tampa Bay, friendly and helpful staffs. Recommended for sure.","comment":{"@type":"Comment","name":"","datePublished":"2021-07-26T20:08:10Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Lorraine Babeu"},"datePublished":"2021-07-24T17:04:21.282Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-08-05T18:00:40Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Katie Stiefbold"},"datePublished":"2021-07-24T16:46:50.082Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Such a horrible experience. I loved my frames but they put in the wrong prescription TWICE. And the worst part was that they were trying to gaslight me and tell me that I was me and I had to get adjusted to them. My prescription didn’t change I was just getting new lenses. The ladies were so rude and literally threw their hands in the air when I said it was still wrong. And they literally were huffing around acting like I was being hard to work with.\n\nI haven’t been able to wear my new glasses yet after a month because they still give me a headache. I ended up going to Citrus Park to get them fixed and low and behold…the prescription was wrong!","comment":{"@type":"Comment","name":"","datePublished":"2021-07-27T18:58:55Z","text":"Hello Katie, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We apologize that we did not exceed your expectations during your visit. We value our customer’s feedback! Please go to https://www.luxotticacustomercare.com/lenscrafters to provide your information so we can contact you and work to resolve the issue."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"tien pham"},"datePublished":"2021-07-24T01:40:11.879Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Definitely the place to go for glasses. I've got myself a pair and I am loving them. All the staffs were very professional, and knew what they were doing. I was extremely impressed by Quinn. She was very helpful the whole time. She helped me to find the perfect frame for my face with great tips and advices. She got me in and out in no time. Very happy with their services.","comment":{"@type":"Comment","name":"","datePublished":"2021-07-27T18:28:23Z","text":"Hello Tien, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Karen Hobolth"},"datePublished":"2021-07-22T21:41:11.553Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"A wonderful experience getting my new lens with Huywem. She has a wonderful calming personality and is very professional and knowledgeable.","comment":{"@type":"Comment","name":"","datePublished":"2021-07-23T19:06:49Z","text":"Hi! Thank you so much for your review. We are excited to hear that Huywem was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"islandmade09"},"datePublished":"2021-07-22T19:23:57.816Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"If your in the market for new eye ware I Highly recommend you visit the Lenscrafters @ International Mall Tampa. I recently purchased a pair of progressive glass from them, and they made the process seamless. First off Dr. Tran was thorough in her examination and explained everything to me in simple terms so that I can understand. Secondly Terri who assisted me with the purchase of my lenses was super helpful and knowledgeable. She took the time to explain in detail what my options were based on my insurance. To me that in itself is worth its weight in gold. Over all holistically the entire store helped me and made me feel very comfortable and safe during these trying times. Thank you LC for the excellent customer service.\n\nBen","comment":{"@type":"Comment","name":"","datePublished":"2021-07-23T18:14:30Z","text":"Hi! Thank you so much for your review. We are excited to hear that Dr. Tran was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Candice Takieddine"},"datePublished":"2021-07-22T15:40:54.534Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Angela Dingle"},"datePublished":"2021-07-21T15:24:21.003Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-07-23T13:08:39Z","text":"Great to hear! We appreciate your review and hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Dan AltaBel"},"datePublished":"2021-06-18T21:17:40.117Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"My son’s lenses came apart and Kathy with her bubble personality helped us! Great costumer service and fast services repaired/ adjusted my sons glasses at no cost!\n\nNest time my family is due for glasses I’m coming back to this store!\n\nDan","comment":{"@type":"Comment","name":"","datePublished":"2021-06-23T19:52:48Z","text":"Hi! Thank you so much for your review. We are excited to hear Kathy was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Maggie G"},"datePublished":"2021-05-30T16:30:16.499Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I like this place, they really care about you","comment":{"@type":"Comment","name":"","datePublished":"2021-06-01T18:34:15Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Xiangbo Ruan"},"datePublished":"2021-05-30T13:42:51.505Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Without my permission, they just charged me for the annual protection plan! They even didn’t introduce the plan to me.... they are stealing money from your wallet.","comment":{"@type":"Comment","name":"","datePublished":"2021-06-01T18:55:22Z","text":"Thank you for your review. We are sorry to hear that your experience at LensCrafters did not meet your expectations. We strive to deliver the best service in the industry. Please go to https://www.luxotticacustomercare.com/lenscrafters to follow up so we can work to correct this issue."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Nene Thomas"},"datePublished":"2021-05-23T13:52:48.875Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"I had an eye exam scheduled and was notified about a form which needed to be completed. Searching through my email I couldn't find it so I arrived at my appointment on time expecting to fill out the form once I arrived. Instead I had to text a number posted at the entrance going back and forth via text msg on locating this form in my email for close to an hour.\n\nI texted the number nevermind about the appointment because I was leaving, then they replied the form maybe given to me to complete. This option should have been offered from the start Instead of texting back and forth for close to an hour.\n\nI rescheduled an appointment with Lens Crafters in Brandon Mall and they were efficient providing the form upon arrival and getting their customers in and out.","comment":{"@type":"Comment","name":"","datePublished":"2021-05-24T20:26:26Z","text":"Hello,\nThank you for contacting us regarding your experience. I am providing you with the link to our Luxottica Cares Form. This form will request all necessary information, so that we may address your concerns as quickly as possible. To access the form, please visit:\nhttps://www.luxotticacustomercare.com/lenscrafters"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Aron Tomko"},"datePublished":"2021-05-22T17:19:44.48Z","reviewRating":{"@type":"Rating","ratingValue":"4","bestRating":"5"},"reviewBody":"Very convenient. Could be quicker. Lots of people standing around not helping me. Would have given higher rating but no one called, texted or emailed me to let me know my glasses were ready. This happened twice. Will still go there. They just need to step up a little.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Toni Wurst"},"datePublished":"2021-05-06T19:30:25.539Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Terri was so helpful with assisting me in my choice of frames. She also went out of her way to show me my options in costs. Not once was she trying to push something that I didn't want.\n\nStephen from the lab also met with me. He had helped my husband with a pair of glasses that had prisms and did an excellent job! I was so excited that he was there to insure me he would work with my lenses too!\n\nIt was a great experience!","comment":{"@type":"Comment","name":"","datePublished":"2021-05-07T16:06:39Z","text":"Hi! Thank you so much for your review. We are excited to hear Terri and Stephen were able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"kimberly mcintyre"},"datePublished":"2021-05-05T16:46:50.627Z","reviewRating":{"@type":"Rating","ratingValue":"4","bestRating":"5"},"reviewBody":"Employees gave great service except for Covid precautions. Customers came in without masks and nothing was done about it. Plus the desk I was asked to sit at to be fitted for my new glasses was not cleaned off after the last customer. I had to ask for it to be done. That made me want to leave ASAP. Covid is still a problem and vaccines are not 100%,, and people are still dying. We are far from herd immunity.","comment":{"@type":"Comment","name":"","datePublished":"2021-05-06T15:29:44Z","text":"Hi there, thank you for your review. We are sorry to hear about your experience. We strive to provide the best glasses and customer service in the industry. Please go to https://www.luxotticacustomercare.com/lenscrafters to follow up so we can resolve this issue."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ybor M. Encarnacion de Baldorioty"},"datePublished":"2021-04-26T22:54:05.935Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"They did not want to measure my pupilary distance. After I specifically informed both the Optician Dr Thu Nguyen, and the glasses sales rep Kathy, that I was going to orler online I was embarrassed after not being able to pay $675 and $700 for their glasses/frames and lenses. It only made sense to be upfront and that is what I did but they waited for a payment first. If I had known or been informed that neither one would take my measurements I would of not spent money there. I like people to be upfront and not embarrass while otbers were hearing my situation.","comment":{"@type":"Comment","name":"","datePublished":"2021-04-27T19:37:47Z","text":"Hi there, thank you for your review. We are disappointed to hear about your experience. We strive to provide the best glasses and customer service in the industry. Please go to https://www.luxotticacustomercare.com/lenscrafters so we can resolve this issue."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Patrick Arledge"},"datePublished":"2021-04-26T11:32:33.061Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Excellent experience all around!","comment":{"@type":"Comment","name":"","datePublished":"2021-04-27T20:42:10Z","text":"Awesome to hear! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Lauren Gewandter"},"datePublished":"2021-04-25T13:14:54.582Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"If I could give this negative stars I would. I spoke with Kathy on April 24, 2021 over the phone. I called to ask if a certain frame was in stock at this location for the following reason: I brought a total of 5 frames not purchased from a LensCrafters store to this location and some pairs to the Tyrone Mall location to have my prescription lenses put in them. I purchased the highest quality lenses offered for all 5 pairs. Needless to say it’s over a $1,000 worth. I also purchased the warranty on each of the lenses. Both locations explained if the lenses and the frames were to get damaged, I would have to supply my own frame again and pay $25 to have the lenses replaced. All sales associates I worked with shared it was a good decision to pay for the warranty on all the lenses since they were so expensive. Well according to Kathy I can’t get my lenses replaced with my warranty unless I have another pair of the exact same frames to have the lenses put it. The company I ordered the frames from does not have them available. So I spent hundreds on a warranty for each pair of glasses that I’ll never be able to use. They shouldn’t sell a warranty to people unless they are buying the complete pair at LensCrafters. But the BIGGER issue is how disgustingly rude, arrogant, demeaning and odious the customer service was from Kathy. She had the nerve to tell me to hold on or go call the Tyrone location because a customer needed help in the store and apparently I’m not a real customer because I’m on the phone instead of standing in the store; meanwhile, I’ve spent thousands in the last 4 months. I love LensCrafters; however, Kathy was so rude I’m going to have to call before I go to the store to ensure she’s not there on the day I need to come in because I don’t want to be treated badly by her and I surely don’t want to work with her in any capacity. Kathy needs to go sit down and humble herself and realize the only reason she has a job is because of customers like me who CHOOSE to shop at LensCrafters. I already called Corporate to get the form to fill out about my experience. I would like the cost of the warranty on all 5 glasses refunded to me since I won’t be able to ever use it.","comment":{"@type":"Comment","name":"","datePublished":"2021-04-26T16:59:30Z","text":"Thank you for your review. We are sorry to hear that your experience at LensCrafters did not meet your expectations. We strive to deliver the best service in the industry. Please go to https://www.luxotticacustomercare.com/lenscrafters to follow up so we can work to correct this issue."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Latoya Reaves"},"datePublished":"2021-04-18T18:04:26.71Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-04-19T17:02:44Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Brenda Garcia"},"datePublished":"2021-04-04T17:13:33.098Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-04-05T14:20:20Z","text":"Thank you for your review. We are sorry to hear that your experience at LensCrafters did not meet your expectations. We strive to deliver the best service in the industry. Please go to https://www.luxotticacustomercare.com/lenscrafters to follow up so we can work to correct this issue."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Edward Tregoe"},"datePublished":"2021-04-04T11:34:17.162Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-04-05T14:35:52Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Richard Munoz"},"datePublished":"2021-04-02T19:40:41.717Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Went there, professional staff, great doctor, and nice inventory, great experience.","comment":{"@type":"Comment","name":"","datePublished":"2021-04-05T19:06:22Z","text":"Hello Richard, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ernesto H."},"datePublished":"2021-03-31T22:34:51.34Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"If you need an eye exam , don't waste your time going to this Lenscrafters.","comment":{"@type":"Comment","name":"","datePublished":"2021-04-01T17:08:09Z","text":"Thank you for your review. We are sorry to hear that your experience at LensCrafters did not meet your expectations. We strive to deliver the best service in the industry. Please go to https://www.luxotticacustomercare.com/lenscrafters to follow up so we can work to correct this issue."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Aaron Horcha"},"datePublished":"2021-03-27T22:54:23.348Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Carrie and her manager provide exceptional customer service. Long time client here. 🙂","comment":{"@type":"Comment","name":"","datePublished":"2021-03-29T18:50:28Z","text":"Hi! Thank you so much for your review. We are excited to hear Carrie was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Arabella Mascari"},"datePublished":"2021-03-19T22:27:45.16Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The doctor was so nice. I got my eye exam today and she had great customer service skills. She was so sweet that’s really all I can say.","comment":{"@type":"Comment","name":"","datePublished":"2021-03-22T20:43:32Z","text":"Thank you for your review! We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Brian Rice"},"datePublished":"2021-03-11T00:00:30.138Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I had a great experience at the International Mall store. I was having some challenges with my new prescription lenses. Steven from the lab sat down with me and asked me all kinds of questions on how I'm seeing things though the glasses and he was able to resolve the issue for me. Also when I came into the store I was greeted by the staff and they were very helpful. I will definitely be coming back when it's time to renew my prescription.","comment":{"@type":"Comment","name":"","datePublished":"2021-03-11T15:21:41Z","text":"Hello Brian, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kathleen Werner"},"datePublished":"2021-02-26T22:23:32.328Z","reviewRating":{"@type":"Rating","ratingValue":"4","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-03-01T21:58:21Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Marisa Vaillant"},"datePublished":"2021-02-25T21:06:07.856Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Stephanie was very nice and helpful, as well as Randy!","comment":{"@type":"Comment","name":"","datePublished":"2021-02-26T17:41:39Z","text":"Thank you so much for your review. Our associates are some of the best around and we are always happy to hear our customers feel the same!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Niloy Laha"},"datePublished":"2021-02-20T20:06:58.645Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Professional and friendly!","comment":{"@type":"Comment","name":"","datePublished":"2021-02-22T19:56:50Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Rubye Arrington"},"datePublished":"2021-02-18T11:41:02.156Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I was a walk in appointment and my exam was handled quicker than I thought it’d be and with great service. My eye exam Dr. was kind and def made it go by easily. In no time I was done with my lenses and frames ordered and on the way.... aaaaand for a great price! Thanks Randy for your help and smile 😀 wish you all well stay safe and thanks again.","comment":{"@type":"Comment","name":"","datePublished":"2021-02-18T16:17:18Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Steve Soltau"},"datePublished":"2021-02-11T01:13:59.497Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"We had a wonderful experience.\nHuyen, our salesperson, was patient and intelligent. She guided both my wife and I through the process. Your selection of lenses is fantastic, just the best! We will shop there again and again! (Not on the weekend; too crowded!) Can't wait for the call to come get our new glasses!","comment":{"@type":"Comment","name":"","datePublished":"2021-02-11T17:02:43Z","text":"Hi! Thank you so much for your review. We are excited to hear Huyen was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Lozano's"},"datePublished":"2021-02-03T19:06:42.315Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-02-04T17:46:39.631Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Patrick Cahill"},"datePublished":"2021-01-17T21:28:35.654Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"It was pretty busy so of course wait time was expected to be longer than usual but the young lady that assisted me was amazing. Great attitude. Easy to talk to. Made my decision in choice of glasses with my doctors requirements a perfect match. Can't wait to come back to pick up my order.\n\n-thank you!","comment":{"@type":"Comment","name":"","datePublished":"2021-01-18T15:26:30Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Mina Day"},"datePublished":"2020-12-29T21:53:29.722Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Went there to return my sunglasses or if they can change the prescription since I love the glasses but the Lady manager told me to go back for an appointment to re check my eyes. A week later I went back, waited 45 minutes then was told that I need to wear my sunglasses 4 he's a day for my eyes to get used to them and they did not even check my eyes. Very disappointed that I went 2 times but no real resolution. I felt like I was at a car dealership with their sales tactics.","comment":{"@type":"Comment","name":"","datePublished":"2020-12-30T14:56:31Z","text":"Thank you for your review. We are sorry to hear that your experience at LensCrafters did not meet your expectations. We strive to deliver the best service in the industry. Please go to https://www.luxotticacustomercare.com/lenscrafters to follow up so we can work to correct this issue."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"K J"},"datePublished":"2020-12-29T19:44:10.631Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Amazing experience, they managed to get me a huge discount on glasses through my insurance and use 5 year old prescription sunglasses for my prescription to ensure I could use the remainder of my FSA in 2020!","comment":{"@type":"Comment","name":"","datePublished":"2020-12-30T15:06:35Z","text":"Awesome to hear! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Nathalie Ohana"},"datePublished":"2020-12-18T13:07:34.421Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Very poor customer care. I had an appointment at 2.45. I was asked to fill out forms. And then waited for over 30 minutes with no one telling me anything. I was completely ignored and not taken care of. Not even a smile.","comment":{"@type":"Comment","name":"","datePublished":"2020-12-21T19:16:45Z","text":"Thank you for your review. We are sorry to hear that your experience at LensCrafters did not meet your expectations. We strive to deliver the best service in the industry. Please go to https://www.luxotticacustomercare.com/lenscrafters to follow up so we can work to correct this issue."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"David Dunn"},"datePublished":"2020-12-16T21:23:19.149Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great staff and location","comment":{"@type":"Comment","name":"","datePublished":"2020-12-17T14:41:34Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Christina Martinez"},"datePublished":"2020-11-17T20:22:27.31Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2020-11-19T19:45:26Z","text":"Great to hear! We appreciate your review and hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Shibin Madhavan"},"datePublished":"2020-11-15T22:14:25.397Z","reviewRating":{"@type":"Rating","ratingValue":"4","bestRating":"5"},"reviewBody":"Had a good experience with Dr Thu and her associates.\nHappy with the product the details provided by the staff. I did not have any issues with the wait time. Thank you!","comment":{"@type":"Comment","name":"","datePublished":"2020-11-16T16:35:29Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"D B Chambers"},"datePublished":"2020-11-15T16:07:17.993Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"From the time we walked in, the women in the store were cold and not offering service at all. Then along came Randy! He was welcoming, cute, very sweet pleasant and very helpful.\nRandy helped navigate my husband through 25 or more frames until we settled on the fit and look of Versace frames.\nThose women should be fired and Randy put in a position to hire all new sales people.\nCourtesy and an eagerness to help are a necessity for any sales job. Some people are just not cut out for this work, so cut them out.","comment":{"@type":"Comment","name":"","datePublished":"2020-11-16T17:08:55.052Z","text":"Hi! Thank you so much for your review. We are excited to hear Randy was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Alexis Rodriguez"},"datePublished":"2020-11-08T21:33:57.883Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2020-11-09T15:07:45Z","text":"Hello Alexis, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Mai Fabic"},"datePublished":"2020-10-20T00:13:21.864Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Not sure about all the negative reviews. There's a wait, but not sure what eye place doesn't have some kind of wait anyways. I dont like when the sales associates hover while I browse and they did not hover which I loved. They just provided trays for used glasses and let me try on as much as I wanted even though they were about to close. When i did have questions, she answered me honestly. Met Dr Claffie and just loved loved her. I had been going to Warby Parker for the past 2 years and when my glasses were tested by the optician, she said that Warby had given me weaker scripts, which explains a lot.\n\nBottom line: loved them. Did what they were supposed to do. Professional. Clean. Attentive when needed.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Terri Shields"},"datePublished":"2020-10-18T11:41:16.339Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2020-10-19T16:10:23Z","text":"Hello Terri, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kathryn Leogrande"},"datePublished":"2020-10-05T21:23:04.072Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I was helped by Rhonda, who was very friendly and professional and explained everything fully. Thanks, Rhonda!","comment":{"@type":"Comment","name":"","datePublished":"2020-10-06T18:25:37Z","text":"Hi! Thank you so much for your review. We are excited to hear Rhonda was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Nayu Pickmans"},"datePublished":"2020-09-17T14:15:27.164Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2020-09-18T20:02:57Z","text":"Hi! Thank you so much for your review. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Michael J. Alonso"},"datePublished":"2020-09-15T13:18:53.632Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Yes Rhonda at the International Plaza location in Tampa, Florida delivered exceptional service and detail about the product combined with undeniable professionalism and pleasant demeanor! Thank you Rhonda!!!!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Tessa Horsley"},"datePublished":"2020-09-14T22:19:15.077Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"2 and a half hours to place a return","comment":{"@type":"Comment","name":"","datePublished":"2020-09-15T14:47:34Z","text":"Hi there, thank you for your review. We are disappointed to hear about your experience. We strive to provide the best glasses and customer service in the industry. Please go to bit.ly/LC-Support so we can resolve this issue."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Maria Paula Vargas"},"datePublished":"2020-08-10T18:09:50.209Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"wrong prescription & hard to ahold of","comment":{"@type":"Comment","name":"","datePublished":"2020-08-11T16:33:45Z","text":"Hi there, thank you for your review. We are disappointed to hear about your experience. We strive to provide the best glasses and customer service in the industry. Please go to bit.ly/LC-Support so we can resolve this issue."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Angenette Rashad"},"datePublished":"2020-08-06T17:27:35.818Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2020-08-10T20:05:08Z","text":"Hi there, thank you for your review. We are disappointed to hear about your experience. We strive to provide the best glasses and customer service in the industry. Please go to bit.ly/LC-Support so we can resolve this issue."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Victoria Morelli"},"datePublished":"2020-07-21T23:17:23.11Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"International Plaza Lenscrafters' blew me away. Their store manager, Kathy Winter, was absolutely amazing!! She was so kind, patient, informative, and most importantly she made me feel SAFE. I was a bit weary to go to an eye examination and purchase new glasses amid the COVID-19 chaos, but she went above and beyond to assure me and prove to me that I was safe inside her store. I will definitely be back for my next pair of glasses and I have already referred two more of my family members to her store, as well!! Dr Claffie and her associates were also immaculate- they took their time, they were thorough, and so so kind. I walked out a very satisfied customer- feeling and definitely looking great in my new Valentino frames!!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Miladys Cruz"},"datePublished":"2020-07-17T14:46:03.115Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Earl Allen"},"datePublished":"2020-07-14T16:14:09.771Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Worst experience I have ever had shopping for glasses. Spent close to 800 dollars and felt like an inconvenience the entire time. Little to no help with advice for different frames in the store. Just a please get out my store look and attitude the whole time. Will never go back there again. Would recommend others save the time and do the same.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jim Singletary"},"datePublished":"2020-06-26T17:03:11.795Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Called to schedule an appointment and had the pleasure of speaking to the rudest receptionist. I’ll kindly schedule somewhere else","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Regenia Battle"},"datePublished":"2020-02-27T18:21:56.007Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jasen Shirley"},"datePublished":"2020-02-06T02:05:35.839Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great Service!!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Mona lisa"},"datePublished":"2020-01-15T17:24:42.24Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"INCOMPLETE RX!!! This Dr office does not take the PD number (pupillary distance) because they say that LensCrafters are the ones that do it when you choose the glasses with them. I got a quote with LensCrafters for over $200 for something I can get online for $90 so I asked them for the PD number and they will not provide me with it because they said that they don't have it and because I never bought glasses from them before. So both places work together to trap you to buy from them. The PD number can be obtained with a ruler and there are instructions online BUT who is to say that the way I measure is 100% correct???There are 3 states in USA that the law requires these doctors to write the PD number on the RX but my state is not one of them. I paid a copay and my insurance paid the rest for the visit and they provided me with an incomplete RX that prevents me from shopping online. NICE SCAM!","comment":{"@type":"Comment","name":"","datePublished":"2020-01-21T19:52:39Z","text":"Hi Mona lisa, thank you for your review. We are sorry to hear about your experience. We aim to consistently meet and surpass customers' expectations. Please go to bit.ly/LC-LUX so we can follow up with you directly."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Pm Joseph"},"datePublished":"2019-12-31T22:40:01.552Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"You’re better off staring at the sun for eye care than going to this location.","comment":{"@type":"Comment","name":"","datePublished":"2020-02-12T17:55:42Z","text":"Hi Pm Joseph, thank you for your review. We are sorry for your experience and would like to learn more so we can address the issue. Please go to bit.ly/LC-LUX so we can follow up with you directly."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ryan Shaw"},"datePublished":"2019-12-30T18:25:31.915Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Dr. Tu was incredibly helpful, personable, and caring. I will be going to her from now on.","comment":{"@type":"Comment","name":"","datePublished":"2020-01-24T18:45:49Z","text":"Hi Ryan! That’s great news! We appreciate your review and hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"sylvia campbell"},"datePublished":"2019-12-11T10:28:39.56Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Everyone was so kind and friendly, caring and efficient, and truly helped me out when I was in great need--a wonderful experience!","comment":{"@type":"Comment","name":"","datePublished":"2019-12-17T18:06:12Z","text":"Hi Sylvia! Thank you for your review! We appreciate the feedback and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Nguyên Nguyen"},"datePublished":"2019-11-16T01:47:43.847Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Just remember I had a displeasure at this place 2 years ago so have to write a review. Had to wait 1 hour with appointment; was charged for extra after insurance ( which is actually fine ) but when I asked for receipt, the staff said they don't have one (??); Came to pick up my contact lenses and they said they did not have a bag ( an expensive store in the big mall can not afford to give customer bags? or was my purchase not worth enough for a small bag? ).\n\nNever again.","comment":{"@type":"Comment","name":"","datePublished":"2019-11-27T20:44:41Z","text":"Hi Nguyên, thank you for your review. We value you as a customer and are sorry to hear about your experience. Customer service and satisfaction are very important to us. Please go to bit.ly/LC-LUX so we can follow up with you directly."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Miles Hitchcock"},"datePublished":"2019-11-13T22:31:16.834Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"I should have read the reviews before coming in. The doctor was nice but the staff is terrible. They wouldn’t help explain anything, we’re not professional or nice and are so slow. They dilated my eyes then made me wait another 45 minutes to see me again. Drive somewhere further away and save yourself the time and hassle.","comment":{"@type":"Comment","name":"","datePublished":"2019-11-19T15:52:21Z","text":"Hi Miles, thanks for your review. We are disappointed our staff could not be of better help. We strive to provide the best service in the industry. Please go to bit.ly/LC-LUX so we can follow up with you directly."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Phil Nelson"},"datePublished":"2019-09-09T13:10:37.824Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"The worst experience I've ever had purchasing glasses. I went to the Lenscrafters in the International Mall, Tampa, FL on 24 Aug 2019. The staff was very unprofessional and it took over 3.5 hours in the store. It is now 9 Sept and after three trips back to the store and three phone calls I still don't have my glasses. They promised me the glasses in 10 Days. When I went in to the store yesterday (8 Sept) they told me my order was jinxed. I didn't know that was a business term when customers are paying a premium. They said the first order came in with two right eyes and the second order didn't arrive when it was scheduled. They still can't tell me when my glasses will come in. That is not jinxed, it is poor customer service. Maybe Lenscrafters has gotten to big and lost touch with their customers. Would not recommend Lenscrafters to anyone. Still waiting in Tampa!!!!","comment":{"@type":"Comment","name":"","datePublished":"2019-09-17T18:16:02.421Z","text":"Hi Phil, thanks for your review. We are sorry to hear about the delay in getting your glasses -- we aim to have them ready on the date given to you at the store, if not sooner. Please go to https://bit.ly/LC-LUX so we can follow up to resolve this issue."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Tee D"},"datePublished":"2019-08-19T23:06:43.102Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"The WORST customer service! Both staff and manager are super rude.","comment":{"@type":"Comment","name":"","datePublished":"2019-09-03T19:47:39.11Z","text":"Hi Tee D, thank you for your review. We are for your experience and would like to learn more so we can address the issues. Please go to bit.ly/LC-LUX so we can follow up with you directly."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"TLO"},"datePublished":"2019-07-27T21:35:38.06Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"bbkangs"},"datePublished":"2019-07-07T20:19:48.576Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Mike and Kendry were very attentive. Great customer service and amazing selection.","comment":{"@type":"Comment","name":"","datePublished":"2019-07-15T21:04:55.741Z","text":"Hi bbkangs! Thanks for your review. We strive to provide the best staff and selection in the industry. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Leslie E"},"datePublished":"2019-05-25T21:22:45.279Z","reviewRating":{"@type":"Rating","ratingValue":"2","bestRating":"5"},"reviewBody":"Dr. Claffie is terrific but the staff & wait times despite appointments leave little to be desired. This is the 2nd time there has been a major glitch with my appointment & insurance. Both times took numerous holds, phone calls & call backs to resolve. One time I was told they don’t take my insurance, really since when? My appt was cancelled only to receive an callback apologizing for the error, a reschedule etc. Today after I rushed home, showered & was leaving for my appointment, after an ordeal and many holds to schedule the appointment I was once again told that my insurance had not been verified and ineligible for an eye exam at this time. Shouldn't this have been resolved when making the appointment (what else were the lengthy holds for?)? And it’s after insurance business hours on a holiday weekend-no way to follow up myself. Although the Dr. is wonderful-too many hiccups with the office, Oh and the young lady on the phone became short tempered & doesn’t seem to understand why I might be upset. Wrong reaction! Just the icing on the cake.","comment":{"@type":"Comment","name":"","datePublished":"2019-06-05T20:34:33.362Z","text":"Hi Leslie, thank you for your review. We are sorry to hear about your experience. We aim to consistently meet and surpass customers' expectations. Please go to bit.ly/LC-LUX so we can follow up with you directly."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"AmaurySuarez15"},"datePublished":"2019-05-13T17:28:22.6Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"DONNA FULLENWIDER"},"datePublished":"2019-05-01T20:44:22.825Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Went 3 months back and forth getting trial lenses. Couldn’t get it right and have no remorse about the terrible service. Don’t go there!!!","comment":{"@type":"Comment","name":"","datePublished":"2019-05-06T19:29:29.15Z","text":"Hi Donna, thank you for your review. We value your feedback as it helps us improve our service. Please go to bit.ly/LC-LUX so we can follow up with you directly to learn more and have any outstanding issue resolved. We will try to make this right for you."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"irma vera"},"datePublished":"2019-04-07T20:00:16.546Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Idk why this place has such a low rating.. my experience there today was amazing.. the staff was amazing and they had my glasses ready within an hr..... highly recommend this location and I will definitely be returning for any other eye needs","comment":{"@type":"Comment","name":"","datePublished":"2019-04-17T16:36:33.378Z","text":"Hi irma vera! Thank you for your review. We appreciate your business and look forward to continue serving you."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"David Aweke"},"datePublished":"2019-04-06T15:08:05.092Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"John Farley"},"datePublished":"2019-03-12T23:48:32.932Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"The worst in backing their product.","comment":{"@type":"Comment","name":"","datePublished":"2019-03-26T13:32:00.402Z","text":"Hi John, thank you for your review. We value your feedback as it helps us improve our service. Please go to bit.ly/LC-Support so we can follow up with you directly to learn more and have your issue resolved."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Etienne Cortes"},"datePublished":"2019-02-17T16:21:41.456Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"SLynn"},"datePublished":"2019-02-10T23:10:33.826Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"The WORST LensCrafters I’ve ever gone to. Emmanuel- the manager lacks any professionalism and manners. Both he and the other employees speak to you as though you know nothing. One of the ladies we spoke to seemed scared by him and kept looking over her shoulder while we asked questions. I’m shocked that this store is still in business. If I could give no stars I would.","comment":{"@type":"Comment","name":"","datePublished":"2019-02-15T20:45:53.07Z","text":"Hi Sarah, thank you for your review. We aim to consistently meet or surpass customers’ expectations and are sorry to hear of your customer service experience. Please go to https://bit.ly/LC-Support so we can follow up with you directly."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Tom Paine"},"datePublished":"2019-01-10T16:42:09.281Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"You will pay premium prices for the slowest, disinterested, dim service. Staff are going through the motions to a degree which offends common sense. They are either untrained in Customer Service or else the hiring department doesn't screen candidates well. You will never get a straight answer and forget about anything ever being delivered close to their shipping estimates. I only hope online lens purchasing advances to the stage when outlets like this one are eliminated and price gouging ends. Plastic frames and plastic lenses for $500 alongside poor service? Ridiculous!","comment":{"@type":"Comment","name":"","datePublished":"2019-01-11T18:09:53.654Z","text":"Hi Tom, thanks for your review. We are disappointed our staff could not be of better help. We strive to provide the best service in the industry. Please go to https://bit.ly/LC-Support so we can follow up with you directly."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"June Cosima"},"datePublished":"2019-01-04T01:46:59.826Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Tampaps3 Ps3"},"datePublished":"2018-12-24T01:20:21.574Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Manager Lady and guy with the strange mustache have no clue to what they are selling. I advised them that there own website had the same frames for $60 less. They then began to tell me that they don't match thier own companies website. This place is a joke.","comment":{"@type":"Comment","name":"","datePublished":"2018-12-28T18:49:40.419Z","text":"Hi Tampaps3, thank you for your review. We value your feedback as it helps us improve our service. Please go to bit.ly/LC-Support so we can follow up with you directly to learn more and have your issue resolved."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Elisa Martinez"},"datePublished":"2018-12-14T16:27:43.543Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Unreliable and horrible customer service. Visited this store bought and ordered contact lense to be picked up went there 3 times (drove 90 miles total) to find out they have it locked. Called them prior the scheduled pick up but they failed to put it out. I was beyond frustrated so i demanded a refund. What a waste of my time and effort!","comment":{"@type":"Comment","name":"","datePublished":"2018-12-26T22:03:47.576Z","text":"Hi Eliza,thank you for leaving your review. We are disappointed to hear the delivery of your lenses did not go smoothly. We aim to have your lenses ready on the date given to you at the store, if not sooner. Please go to https://bit.ly/LC-Support so we can follow up with you directly."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Scott Krebs"},"datePublished":"2018-12-05T19:23:56.351Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Felipe Velarde"},"datePublished":"2018-11-28T01:42:27.059Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Vrishali G"},"datePublished":"2018-11-25T17:48:21.836Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2018-12-12T19:29:32.973Z","text":"Hi Vrishal, thank you for your review. We are sorry to hear about your experience. We aim to consistently meet and surpass customers' expectations. Please go to http://bit.ly/LC-Support so we can follow up with you directly."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Nicole Haidermota"},"datePublished":"2018-11-19T17:25:06.52Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Wonderful customer service. I came in on weeknight around 4:30 with very little time to spare. The associate helped me pick out the best glasses for me and said she would work on everything until I could come back later in the evening and finish every thing up. I came back around 7 pm and worked with an additional associate who was very kind and helped me complete the purchase of my glasses. My glasses were ready the next day by 10 am. The staff is very professional and courteous and will definitely be back to this location again.","comment":{"@type":"Comment","name":"","datePublished":"2019-01-17T16:17:08.725Z","text":"Hi Nicole! Thank you for your review. Our associates are some of the best around and we are always happy to hear our customers feel the same! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Robert Koehler"},"datePublished":"2018-09-03T14:39:10.414Z","reviewRating":{"@type":"Rating","ratingValue":"2","bestRating":"5"},"reviewBody":"Do not go to this doctor. Do not go to this store. The doctor spent about 10 minutes with me, and I left feeling like my prescription wasn’t going to be right, because she didn’t spend enough time. When I signed in, I specifically declined dilation. However the doctor proceeded to push me to get my eyes dilated, and even told me that I needed to come back for a follow up appointment to get my eyes dilated. Immediately after the appointment, she escorted me to the LensCrafters customer service rep to buy glasses. I was not handed my prescription and given the option to leave. The LensCrafters at Westshore Plaza, they just hand you your prescription, and it is up to you whether or not you want to buy glasses at that store. I felt like this doctor was not giving me that choice. I finally told the sales person that I wasn’t interested in buying any glasses today, and then left the store with my prescription. The LensCrafters at Westshore Plaza, they just hand you your prescription, and it is up to you whether not you want to buy glasses at that store. I felt like this doctor was not giving me that choice. I finally told the sales person that I wasn’t interested in buying any glasses today, and then left the store with my prescription. I will never go back to this location again","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Randy Schwartz"},"datePublished":"2018-08-10T16:40:17.672Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Horrible customer service, both in person and on the phone. If you trying to get a prescription mailed to you , good luck. (Plus Expensive)","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Oscar Hockett"},"datePublished":"2018-07-26T01:52:02.348Z","reviewRating":{"@type":"Rating","ratingValue":"4","bestRating":"5"},"reviewBody":"Decent prices and good service.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Alex"},"datePublished":"2018-07-02T19:14:47.892Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Do not go to this place. They have the worst customers service I have ever dealt with. Not only was I stuck wearing the wrong prescription in my eyes. I was stuck wearing the same 2 week contacts for 5 weeks. They simply said they forgot to place my order.\nNever in my entire life of wearing contacts have I experienced this.\nPlease dont waste your time at this place. Save your time and frustration from dealing with people that simply dont care.\nAfter explaining my frustration they couldn't even waive an overnight fee. They just dont know how to provide proper customer service!! Do not waste your time going there!!\n\nTHEY DESERVE ZERO STARS. DO NOT GO HERE","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Mario Dearmas`"},"datePublished":"2018-06-16T18:36:27.819Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"I really hate writing bad reviews but this one is been long over due I would just avoid going to this lenscrafters.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Berry Crim"},"datePublished":"2018-05-21T02:01:51.928Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"My glasses broke. So, I need glasses immediately. Not like I can wait a week for them to come back from the lab. This place was the ONLY place that could get me glasses right away... Please correct me if I'm wrong. But most places I talked to sent the frames off to a lab and you get them back whenever. Whenever doesn't work for me. These guys could make them on site. On my lunch break I went to a nearby optometrist and got a new prescription. After work I showed up at Lens Crafters picked out a pair of frames and they had them ready in under 2 hours. Emanuel was my assistant. He explained everything. I just wanted the cheapest glasses as fast as possible. He got it... and he got it done. My glasses are the best I've ever had. Expectations WAY exceeded. This is how you do business folks! That was time and money well spent. Thank you lens crafters, thank you Emanuel. Well done.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Dominique Rocco"},"datePublished":"2018-05-05T22:15:57.362Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Do not come here. First time I came here after 3 weeks of waiting for my samples I gave up and ordered at another store. This time it takes over 30 min past appointment to be seen even when I was there 15 minutes early. Then I get a call I owe over another $200 for the contacts I ordered because they put the wrong order in and gave me the wrong price.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"B L"},"datePublished":"2018-03-24T21:11:03.154Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"J FB3"},"datePublished":"2018-02-21T16:39:05.525Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Godfrey Garwood"},"datePublished":"2017-12-19T19:51:10.943Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Avoid, avoid, and avoid some more.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Bud z"},"datePublished":"2017-12-05T19:51:20.016Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"I had a Noon appointment. Easy intake process, with a tech in 3-5 minutes for preliminary tests, with a Dr. Wright within another 3 minutes after. Full eye exam and updated prescription within 30 minutes. That’s the end of the good!\n\nJust try to get your records, most importantly, what’s called your PD. That is the important aspect of you being able to order glasses online. They purposely avoid giving you an answer. What they fail to realize is that is a clear violation of a statute called eCFR, section 456. This is LensCrafters attempt to make you buy their lenses.\n\nAvoid this business like the plague!!!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"D B"},"datePublished":"2017-11-22T23:41:15.162Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Decent Doctor however Horrendous customer service coupled with bad attitudes and poor behavior from others will keep me away from all Lencrafters forever.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"walter cassidy"},"datePublished":"2017-11-19T16:32:36.887Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Okay, I bought the best glasses you can get! I wanted for the first time in my life!\nWith that I bought extended insurance for an extra pair of lenses for $50.00 as I need them just in case I scratch the ones I have.\nSeemed like a smart thing to do since I do lawn Service for a living.\nSo my glasses are scratched up enough to where I needed to call and get those $50 lenses now.\nBut to my surprise they told me since it’s over the year mark I can’t get my lenses!!!\nWhat, you mean you stole my money and I am out of money well spent and have scratched glasses and you won’t either refund me the extra money I forked over or replace them as agreed!\nShe kept saying I’m over my period and I said no you stole my hard earned money! There is no shaded area it’s black or white ! So I do not recommend this LensCrafters. I will not be going there again. I paid a lot of money and I am not well off. I work in the hot sun every day, dirt in my eyes. Just a job most people can’t do. Thank you for reading this and just be careful:)","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jo Nicole"},"datePublished":"2017-11-16T18:11:40.25Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"I showed up 3 minutes late to my appointment, stood waiting for the rep to speak with me, and after 15 minutes I was told the doctor would no longer be able to see me because she was going to lunch. I found another office to see me at this time (since I had taken off from work) and this office would not even provide me with my prior visit prescription details. I highly recommend visiting a different doctor. During past visits this location always ran late. This experience is inexcusable.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"CaptnD TV"},"datePublished":"2017-10-10T22:17:01.459Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"This place is TERRIBLE!!! it has a 2 star rating for a reason. Michael told me my glasses would be done by the end of the day & they didn’t even cut the lenses yet. Emmanuel apologized, took down my info & told me he would ship them to me & call me the next day. Guess who didn’t call! Guess what didn’t ship! $350 & 3 weeks later still no glasses PLEASE SAVE YOURSELF THE HEADACHE","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Dale Pearson"},"datePublished":"2017-09-29T14:19:52.596Z","reviewRating":{"@type":"Rating","ratingValue":"2","bestRating":"5"},"reviewBody":"Tl;Dr - they messed up my prescription sunglass order, and my contacts took over a month to arrive because of a hurricane and they ordered the wrong color\n\nInitially, I thought my visit was fine. The optician (Josh?) was very nice and helpful, and the doctor was fine. HOWEVER I ordered a pair of prescription sunglasses, and when they came in, they were in the wrong color frames. When I pointed this out, the associate who was helping me was able to swap them out with the correct color from the display case, but didn't have the courtesy to clean her super smudgy fingerprints off the lenses before giving them back to me. So, this issue was mostly resolved, but now I guess I have \"display floor\" frames when I paid for new.\n\nI also ordered two boxes of contact lenses from the associated Dr.s office, one clear and one colored. When I called to check on the lens order, FROM OVER A MONTH AGO on 8/23, supposedly delayed by Hurricane Irma, which didn't hit Florida until 9/9, I was told that they ordered green contacts, when I had specifically said I wanted blue. So now they have to re-order the lenses, and they are delayed AGAIN. I should've just taken my contact prescription and ordered online, and then I would've gotten the RIGHT lenses ON TIME. (Edit: picked up contacts, with correct color, on 9/29)\n\nSo in conclusion, I will not be giving LensCrafters my business anymore.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Sarah Zatkovich"},"datePublished":"2017-07-02T16:03:55.025Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Karla Mastracchio"},"datePublished":"2017-05-16T20:16:29.536Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"incompetent staff - the most incompetent I've seen in LONG while. Sometimes I'm just floored at how spacey they all are. I'd have changed doctors by now but the location is really great and across the street from my office...","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"M Tierney"},"datePublished":"2017-05-03T18:42:39.378Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Zero stars if I could give the rating. We have had over two weeks of runaround from the Managers Brad and Tom and store manager Emanuel on the refund of a pair of glasses. First the system was down and couldn't process the return to the credit card so they said to leave the glasses and they would process the next day and send a receipt. The next day came no receipt no refund, then they said it would take up to 5 days, 5 days later no refund or receipt, them they said they could now only process on a debit card, we gave this information and waited another two days - no refund or receipt. Now they said a check from corporate was sent out - still no receipt or refund. Two weeks later and no refund!! We have now escalated to corporate and guess what still in limbo. Thabks for wasting a solid 3+ hours of my time to get a refund of the equivalent to my time, and still no refund! I'll blog about this on every social site. Never LensCrafters again. In addition to the terrible service, the prices are now equal to or higher than literally every other place you can buy glasses.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kimia Keshanian"},"datePublished":"2017-04-29T21:54:58.658Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Very rude staff, they make fun of every single customer behind their backs.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Bomshell"},"datePublished":"2017-04-18T21:36:03.668Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"They are decent. Had two eye exams bought contacts, and glasses from them. I would go back if they took my insurance.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Erika Montanez"},"datePublished":"2017-02-25T15:04:56.356Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kyron Dudebro"},"datePublished":"2016-12-03T21:00:17.612Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I have been going to Dr. Caffiè for a long time. She and her staff is very nice. They took the time to check my insurance, which is my responsibility to know my benefits. Everyone is always so kind.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Amelia Zambrana"},"datePublished":"2016-08-29T15:59:15.57Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Dr. Claffie's office is horrible. I have been going for about 3 years just out of convenience due to it being so close to my job and I can go at lunch. They haven't been able to get my prescription correct to date! I still can't read due to blurriness and can't see anything at night despite their \"new updated and better equipment\". I'm not going back there again.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kate Macrone"},"datePublished":"2016-08-28T16:18:10.477Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Waited an hour for my appt never saw doctor wales out.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Casey Jones"},"datePublished":"2016-07-21T23:30:24.177Z","reviewRating":{"@type":"Rating","ratingValue":"4","bestRating":"5"},"reviewBody":"I give 4 stars because of Stefani, the employee who worked with me on selecting and fitting my glasses. She was professional, polite, and funny. She was patient as I dealt with several urgent phone calls from work and made me feel comfortable. Had It not been for her this could have been a 3 star or possibly 2 star experience based on the exam. The waiting room was tiny, crammed, and uncomfortably hot. It had the feel of the \"free clinic\" instead of the place where I and my insurance provider were about to drop $2000 on 2 pairs of glasses.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Stephanie Gonzalez"},"datePublished":"2016-06-29T16:27:57.589Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Worst customer service EVER. Told me information that i later found out from another LensCrafters was entirely FALSE!! When I called back to ask them about it, hung up on me multiple times.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kerry Torres"},"datePublished":"2016-05-02T01:56:28.467Z","reviewRating":{"@type":"Rating","ratingValue":"2","bestRating":"5"},"reviewBody":"Unprofessional. Needed to find a doctor closer to home for my daughter. When the new doctor's office called to verify my daughter's last contact lens prescription, they provided inaccurate information. Rather than actually take the time to check her record, apparently they asked the new doctor what her new prescription was and said it was the same - it hadn't changed. We were pretty sure this wasn't true and, sure enough when we got home we found the boxes from her last contact lens order and the previous prescription wasn't quite as strong. Both eyes had changed. Very disappointed with this lack of professionalism.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jessica Rae"},"datePublished":"2016-04-12T14:26:17.291Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"I went here for years before realizing how much I was getting ripped off. This place is way overpriced and they upsell everything. Every single pair of glasses or sunglasses I spent extra money to have glare coated etc and the coating PEELS OFF rendering the lenses an ugly mess, and it doesn't take long to start peeling!!! When I pay $600 for a pair of glasses I expect them to last longer than 12 months!!! I went in to ask them to replace the lenses that were peeling and got terrible customer service. Even the tint of sunglasses peels off similar to what you see on car windows sometimes. This place is the WORST place to get prescription glasses/sunglasses!!!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Tarsis"},"datePublished":"2016-04-04T21:51:18.492Z","reviewRating":{"@type":"Rating","ratingValue":"2","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Karen A"},"datePublished":"2016-03-15T23:19:02.305Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"The most incompetent vision center I have seen. Two months later, $1200.00, and I still don't have a finished pair of glasses. Lies from the manager. Constant run around from the staff. Nonchalant attitudes regarding their own mistakes. Wrong insurance input. Wrong frame rang up. 3 sets of lenses, and still defects. NEVER AGAIN......stay away from this store, or you will be all kinds of disappointed.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Gatsby813"},"datePublished":"2014-12-05T18:44:25.864Z","reviewRating":{"@type":"Rating","ratingValue":"2","bestRating":"5"},"reviewBody":"The eye exam was quick and easy but the glasses providers were terrible. They said it'd take a few days for the lenses because the machine was broken, that's fine. I called three days later after not hearing from them and they told me they'd be ready the next day \"at any time\". I showed up after work an hour before they close and my pair have not even started being worked on. I came the next day after and they were ready but one of the lenses were severely augmented to where you could see the layers of the lens, as if the maker didn't even look at them after they were made. I'm fairly certain that lens doesn't even have the right prescription either. I brought them back in and they said they'd be ready the same day (we'll see...) and although they apologized up and down, they never once offered a partial refund or discount or free accessory which should have been expected from them by this point. Needless to say, last pair I'll but from here ever again.\nUPDATE: never received a call like they said I would get telling me wen they were ready. Called them an hour before they closed to find out they've \"been ready\" (we'll see....)\nUPDATE 2: the augmentation could no longer be seen on the lens but looking through the glasses I could still see the extreme defect in the prescription on the same side of the lens. The technician came out and briefly looked them over and said there was nothing wrong and that he \"didn't know what else to tell me\" even after I described the defects with the machine I was told about. The head technician responded by saying \"I was told about a fault in the machine\" and later explained I should just \"get used to it\"\nDemanded a refund after that.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Serguei Vinnitskii"},"datePublished":"2013-11-02T18:35:51.347Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Stay away!\nIm 34 years old and they have made me pay for \"comprehensive eye exam\" that checks cataract and all other stuff that cannot be found in my age. Ended up paying $89 for the exam! Scam.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jason Wathey"},"datePublished":"2013-02-09T14:52:44.811Z","reviewRating":{"@type":"Rating","ratingValue":"2","bestRating":"5"},"reviewBody":"Wow, completely rude on the phone. I asked if I would be able to come in and have my pupillary distance measured which is completely standard, and was refused. I would have paid to have it done, but they were completely rude about it.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}}]</script>
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YOUR EYES FIRST
New Styles have just arrived! Visit us for your personalized eyecare experience and find your perfect look! Get 50% off lenses with frame purchase. Schedule your eye exam now. We accept most vision insurance plans, including: Aetna, EyeMed, Humana, United Healthcare Vision, Davis Vision by Versant Health and many more. At LensCrafters all prescriptions are welcome!

International Plaza

Closed. Opens today at 6:00 AM
4.4 out of 5.0
(634 Google Reviews)
Find available eye exam appointments
And more appointments available
for you and your family
schedule now
Or call
(813) 876-4290

Store Information

2223 N Westshore Blvd Spc 202
Tampa, FL 33607-1411
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Phone:(813) 876-4290

Store Hours

Monday10:00 AM - 8:00 PM
Tuesday10:00 AM - 8:00 PM
Wednesday10:00 AM - 8:00 PM
Thursday10:00 AM - 8:00 PM
Friday10:00 AM - 9:00 PM
Saturday10:00 AM - 9:00 PM
Sunday11:00 AM - 6:00 PM

Eye Doctors at this Store

Dr. Claffie & Associates-undefined

Dr. Claffie & Associates

Independent Doctor of Optometry

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The destination for vision insurance members. Many insurance plans accepted.
Call us at (813) 876-4290 to learn more.

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Find designer sunglasses that'll keep you stylish and protected from the sun's rays. Buy sunglasses online or in-store that work perfectly with your personality and lifestyle.
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Be free to move with contact lenses to see naturally, safe and convenient for physical activities.
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Visit us at LensCrafters 2223 N Westshore Blvd

2223 N Westshore Blvd LensCrafters is dedicated to providing quality eyecare to ensure you always see your best. We offer comprehensive eye exams, a complete range of premium lens solutions and a wide assortment of designer brands including Prada, Versace, Dolce & Gabbana, Ray-Ban, Oakley, Persol and many more. We accept most vision insurance plans, including: Aetna, EyeMed, Humana, United Healthcare Vision, Davis Vision by Versant Health and many more. At LensCrafters all prescriptions are welcome!
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Google Reviews forLensCrafters Tampa, FL

4.44/5
(650 reviews)
Michelle Buckner
March 06, 2025
5.0/5
Noah was awesome adjusted all four of my glasses and was so knowledgeable about the meta we bought them , the manager however, awful. she always is, even during Covid when I was there, she was scolding over an over as he was working with guest she needs to go so she stops ruining my experience there year after year luckily Noah makes up for her unprofessionalism with his impeccable service.
Response from LensCrafters
March 07, 2025
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Seth Wade
March 05, 2025
5.0/5
PURCHASED some very EXPENSIVE quality VERSACE glasses MR. “HUNG” sales associate was quick and professional and added protection options as well. would shop again.
Response from LensCrafters
March 06, 2025
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
JB Tow
March 04, 2025
5.0/5
I got some metal in my eye—this is probably the third time this has happened to me over the years. I was referred to LensCrafters to see Dr. Claffie, and I couldn’t have asked for a better experience. She is a class act—super compassionate and truly cares about her patients. She took 30 to 45 minutes of her personal time calling around to find me a specialist immediately because she was concerned about my eye going untreated. Thanks to her, I got into a great place right away. Their prices are reasonable, and the care was outstanding. I highly recommend Dr. Claffie for anything from eyeglasses to eye care—super grateful!
Response from LensCrafters
March 06, 2025
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
  • ...
Julie Abreu
February 28, 2025
5.0/5
Great customer service and friendly staff. Noah was very helpful on answering all my questions.
Response from LensCrafters
February 28, 2025
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Will Brown
February 21, 2025
5.0/5
Kathy and Team, I hope you're all doing well. I wanted to take a moment to express my sincere gratitude for your unwavering persistence in resolving the systematic error that was blocking me from purchasing the sunglasses of my dreams. Your dedication and commitment to finding a solution have not gone unnoticed, and I am truly appreciative of all your efforts. Your attention to detail, ensuring not only the perfect physical fit but also a fashionable one, has made a significant difference. You all make a fantastic team, and I am grateful for your hard work and diligence in addressing this issue. Thank you once again for your exceptional service and for making my shopping experience a pleasant one. Best regards, Will
Response from LensCrafters
March 05, 2025
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Maribel Torres
February 19, 2025
5.0/5
They did it again awesome customer service !!! thanks to Noah I had my glasses delivered and I love it. Unfortunately the frame is broken on my Oakley but he let me use it until such time they can deliver a new eyeglasses because I am so excited to use it Although it's broken, And my other versace glasses It's perfect. I love it. I would definitely recommend this LensCrafters at international mall for their excellent customer service. Forget about Brandon mall LensCrafters crappy service.. it should be what customer want & not what the salesperson want. But at LensCrafters international mall, customer comes first thank you guys
Response from LensCrafters
March 03, 2025
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
  • ...
Juan Santana
February 09, 2025
5.0/5
Excellent service 🙏🏽🙏🏽🙏🏽
Response from LensCrafters
February 10, 2025
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Libby Butler
January 19, 2025
5.0/5
Super friendly staff and very willing to help!
Response from LensCrafters
January 20, 2025
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Kevin Atkins
January 19, 2025
5.0/5
Randy was amazing and fixed my glasses for me wishing 10 minutes!!! Thank you for being a lifesaver!
Response from LensCrafters
January 20, 2025
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
  • ...
Elizabeth Joyce Martinez
January 14, 2025
5.0/5
Noah was very enthusiastic when we discussed about my glasses. To think it was almost closing time. Cheers to you! Keep it up!!
Response from LensCrafters
January 15, 2025
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Shayla Muhsen
January 12, 2025
5.0/5
I came in to get my glasses tightened and the staff were very thoughtful and caring. They tightened and cleaned them and it was a very nice experience!!
Jose Ramos
January 04, 2025
5.0/5
Aways professional. Thank you for the great experience as always
Response from LensCrafters
January 05, 2025
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
  • ...
Mary Molloy
December 31, 2024
5.0/5
The associate who helped me with my eyeglass purchase was excellent. I advised I only wanted to spend my insurance allowance for a pair of readers, and Noah was very helpful in suggesting frames that were within my allowance without any pressure to look at more expensive options. He took his time assisting me until I found the best pair. Never tried to upsell me and made the entire process quick and easy.
Response from LensCrafters
January 01, 2025
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Will Mcloughlin
December 23, 2024
5.0/5
I had a sunglass emergency and Noah absolutely saved us. Great customer service and a huge help! Thank you Noah!
Response from LensCrafters
December 24, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Gretchen Balogh
December 21, 2024
5.0/5
Although I didn't purchase my glasses here, the staff were extremely helpful adjusting my glasses. Great selection of frames. I'll be back!
Response from LensCrafters
December 22, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
  • ...
oscar maior
December 20, 2024
5.0/5
Perfect super efficient and very amazing service , thank you very much
Response from LensCrafters
December 21, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Simon Crawley
December 13, 2024
4.0/5
Both Christine, the doctor, and receptionists were very polite and helpful.
Response from LensCrafters
December 16, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Alex Rodriguez
December 07, 2024
5.0/5
I needed help with getting my glasses fixed. All employees were super nice and Jenn fixed my glasses for free in like 15 min. Great place.
  • ...
Andrej Dordevic
November 28, 2024
5.0/5
My whole family is a customer of LensCraters at this location. Not only because of their expertise and great selection but also because of being there for their customers. Katherine and Randy are always there to help when I mess up and bend my frame. Thank you so much guys!
Response from LensCrafters
December 04, 2024
Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  
Matthew “NotSoMVP” Pena
November 27, 2024
5.0/5
Response from LensCrafters
December 05, 2024
Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!
Ashley Huber
November 23, 2024
1.0/5
Absolutely worst customer service. Every time.
Response from LensCrafters
November 25, 2024
Thank you for your review. We are sorry to hear that your experience at LensCrafters did not meet your expectations. We strive to provide the best customer service in the industry. Please go to https://luxotticacustomercare.com/lenscrafters/careform so we can work to correct this issue for you.
  • ...
Sarah Elizabeth Horton
November 20, 2024
5.0/5
Kathy is the greatest! The team at LensCrafters has been so helpful! I have bought 5-7 pairs of glasses from lens crafters in my lifetime, and this location has been a joy to work with. Always quick to assist, friendly, and helpful. I love working with LensCrafters.
Response from LensCrafters
November 26, 2024
Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!
Lawrence Hill
November 17, 2024
5.0/5
Leon and Kathy were super great. I love lens crafter.
Response from LensCrafters
November 18, 2024
Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  
Wes
November 09, 2024
5.0/5
I visited LensCrafters at International Mall, Tampa Florida to update my glasses w/my new prescription. Their representative, Noah, helped me do that in the most professional manner a customer could ever receive. Consider this a 10 out of 10 with 10 being the highest satisfaction rating due to my experience with him. Thanks.
Response from LensCrafters
November 11, 2024
Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  
  • ...
Angel Thai
November 03, 2024
5.0/5
I had the best experience at LensCrafters with Katherine & Noah! They are both very knowledgable and they truly care about finding the perfect pair that works best for you rather than just trying to sell you any pair. Everyone has been really friendly every time I enter the store.
Response from LensCrafters
November 07, 2024
Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!
Rudolph Tucker
November 03, 2024
5.0/5
Best store great employees and a wonderful store manager
Response from LensCrafters
November 07, 2024
Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!
Marina Morgan
November 02, 2024
5.0/5
We’ve been coming to the LensCrafters at the International Mall in Tampa for seven years. Kathy has been wonderful, always helping us, proving suggestions and making sure we are always happy with our purchases.
Response from LensCrafters
November 04, 2024
Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  
  • ...
Ene Silvian
November 02, 2024
5.0/5
The best in town! Needed to clean and fix my Gucci sunglasses. Cathy is amazing!!!
Response from LensCrafters
November 04, 2024
Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  
Marcelo Tarre
October 30, 2024
5.0/5
I just stopped by the store at International Mall to have my glasses slightly adjusted, and Kathrine immediately helped me. Great customer service!
Response from LensCrafters
November 06, 2024
Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!
Sharmayne Whaley
October 29, 2024
5.0/5
First time. Great experience. Pleasant and very knowledgeable. Very clean!
Response from LensCrafters
November 01, 2024
Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  
  • ...
Greg H
October 23, 2024
5.0/5
Randy and Noah were really helpful in making sure that I got a pair of glasses that I will love. I will definitely go back to them for my next pair!
Response from LensCrafters
October 31, 2024
Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!
david thompson
October 21, 2024
5.0/5
Friendly from scheduling through the exam and glasses selection. There was no pressure to buy and the staff was very helpful. The doctor was very thorough, good and answered all my questions. The whole team, including Dr. Claffie and Kathy with her team, were terrific. They delivered top-notch customer service and ensured I received the best care possible. Plus, their selection of frames is super unique, way beyond what other LensCrafters offer.
Response from LensCrafters
October 25, 2024
Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!
Ma Ro
October 20, 2024
5.0/5
Great customer service form the gentleman who took care of my glasses
Response from LensCrafters
October 24, 2024
Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!
  • ...
J Smith
October 16, 2024
5.0/5
Had a really great experience after my eye exam with Noah. This man is an Oakley frame and lens expert. Thanks Noah!
Response from LensCrafters
October 18, 2024
Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!
Chris Braziel
October 16, 2024
5.0/5
Noah was great and helpful!
Response from LensCrafters
October 18, 2024
Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!
Anita Islamova
October 07, 2024
5.0/5
Response from LensCrafters
October 11, 2024
Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  
  • ...
Jarrett Brown
October 05, 2024
5.0/5
The service at this store is exceptional! I almost wrote LensCrafters off due to my experience at another store but Noah, Catherine and the store manager were so patient with me when I first stopped in and was browsing, and when I called with 100 questions that I made a two hour drive just to work with them.
Response from LensCrafters
October 14, 2024
Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  
Leslyet Campoalegre
September 29, 2024
5.0/5
Awesome
Response from LensCrafters
October 07, 2024
Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!
Dillon Farrell
September 28, 2024
5.0/5
Kathrine was such a help! very kind and patient!
Response from LensCrafters
October 04, 2024
Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!
  • ...
Lev Zerkal
September 23, 2024
1.0/5
Wouldn’t sell me different contact lenses even with the prescription, asked to wait a week for the order. Just avoid and go elsewhere.
Response from LensCrafters
September 23, 2024
Thank you for your review. We are sorry to hear that your experience at LensCrafters did not meet your expectations. We strive to provide the best customer service in the industry. Please go to https://luxotticacustomercare.com/lenscrafters/careformso we can work to correct this issue for you.
Lianet Castillo
September 20, 2024
5.0/5
Great experience and very awesome attention. I went to replace my lenses and they were super quick in helping me out. Recommend to anyone that need help putting in new lenses into their sunglasses.
Response from LensCrafters
September 25, 2024
Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  
KhanhHuy Dang
September 19, 2024
5.0/5
Very nice and sale person very helpful thank for helping me fixing my glasses
Response from LensCrafters
September 25, 2024
Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!
  • ...
Monet Fisher
September 13, 2024
5.0/5
Thank you, Noah, for tightening my sunglasses. I highly recommend this place; the staff is very friendly. I was assisted right away when I walked in.
Response from LensCrafters
September 16, 2024
Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!
Jim Lipsey
September 10, 2024
5.0/5
Stopped in to get my nosepads replaced on glasses that were only 4 months old. Katherine was super pleasant and very helpful. I was on my way in mere minutes, without having to pay a dime. Excellent customer service!
Response from LensCrafters
September 11, 2024
Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!
Kiwi
September 10, 2024
5.0/5
Katherine was such a treat and helped me fix my favorite frames! Excellent customer service
Response from LensCrafters
September 11, 2024
Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!
  • ...
Thelma Jansen
September 07, 2024
1.0/5
I have been a LensCrafters customer for over 20 years and visited the International store recently to purchase an almost five hundred dollars pair of Glasses. When I picked them up and expressed my dissatisfaction with the blue light look on my new frames, the treatment I got from the manager Kathy, was unnecessary. I will not be coming back to this store.
Response from LensCrafters
September 10, 2024
Thank you for your review. We are sorry to hear that your experience at LensCrafters did not meet your expectations. We strive to provide the best customer service in the industry. Please go to https://luxotticacustomercare.com/lenscrafters/careformso we can work to correct this issue for you.
Jason Bond
September 06, 2024
5.0/5
Wonderful and quick service for a sunglasses readjustment!
Response from LensCrafters
September 10, 2024
Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!
Joshua Umstead
August 30, 2024
5.0/5
Noah was fantastic; ask for him! In and out quickly and very happy
Response from LensCrafters
August 31, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
  • ...
susan kiniry
August 30, 2024
5.0/5
Noah was wonderful to fix my sunglasses on the spot for me yesterday! I just needed a tiny eyewear screw to get me back in the game - thank you do much Noah!
Response from LensCrafters
August 31, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Luiza Beltrame
August 26, 2024
5.0/5
Kathy was so helpful and quick to fix my glasses! The store has so many chic models
Response from LensCrafters
August 28, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
  • ...

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