<script type="application/ld+json">{"@context":"http://schema.org","@type":"SpecialAnnouncement","name":"DEDICATED TO YOUR EYES","text":"Discover excellence in every detail at LensCrafters. Visit us for your personalized eyecare experience and find your perfect look! <b>Get 40% off Prescription Glasses (includes designer frames + lenses).</b> Schedule your eye exam now. We accept most vision insurance plans, including: Aetna, EyeMed, Humana, United Healthcare Vision, Davis Vision by Versant Health and many more. At LensCrafters all prescriptions are welcome!","category":"https://www.wikidata.org/wiki/Q81068910"}</script><script type="application/ld+json">{"@context":"http://schema.org","@type":"AggregateRating","itemReviewed":{"@type":"LocalBusiness","name":"Altamonte Mall"},"ratingValue":"4.6 out of 5.0","reviewCount":466}</script><script type="application/ld+json">[{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Carole Jackson"},"datePublished":"2025-04-23T01:20:52.243Z","reviewRating":{"@type":"Rating","ratingValue":"3","bestRating":"5"},"reviewBody":"lenscrafters Altamonte Springs mall\n\nNot a good location for glaucoma watch patients. Not good for anyone who needs to limit walking.\n\nThe people were very nice and caring. When i asked Dr. Rodriguez for lifestyle tips that could help my eyes she seemed very knowledgeable about healthy diet. No mention of eye exercises. She was very personable and caring.\n\nThe facility has no easy access to a restroom at this time and NOT well suited for patients on glaucoma watch.\n\nDetails\nThe fact that no bathrooms are close by and broken escalators on both ends of the mall and Dillards created a HUGE problem, both in my time management and causing me severe pain.\n\nMy hip muscles started spasming from all the walking. And because I was forced to keep moving through the pain, it has grown severe.\n\nAlso, had I known that the visual field test was manual, I would have chosen another location. They no longer have space to accommodate the visual field machine.\n\nHighly accurate visual field tests are crucial for people being watched for glaucoma. They only did a manual test holding up fingers.\n\nAt times, the visual field hand test blended into the scrubs color of the person giving the exam, another layer of limiting the accuracy of the test.\n\nWhen I called to make the appointment, I did mention I was on watch for glaucoma.\n\nNow, I will need to retake that test with an ophthalmologist rather than transfer my tvisual field test results.\n\nThe glasses are cost prohibitive even with some insurance coverage. I have not yet shopped for better prices at the same quality.\n\nIn addition to the three broken escalators, the women's bathroom at the food court flooded the restroom with the automatic fush.\n\nIf i have lasting pain from being forced to walk while in muscle spasm, this was a very costly visit indeed!\n\nGood thing the people were nice. Nicer would have been referring me to a brach that had the visual field machine at the time of inquiring about an appointment for one at risk for glaucoma.\n\nThe people were very nice and caring. The facility is bad. I'm not sure about price comparisons.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jay"},"datePublished":"2025-04-22T16:42:32.819Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Amiel helped me out and was extremely nice and helpful. Very polite and super supportive thank you Amiel. 🙏💙","comment":{"@type":"Comment","name":"","datePublished":"2025-04-23T02:01:20.372Z","text":"Thank you for your review! \nWe are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. \nWe hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Debbie Stanfield"},"datePublished":"2025-04-19T23:18:18.145Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Evan as helpful and knowledgeable. Highly recommend","comment":{"@type":"Comment","name":"","datePublished":"2025-04-21T00:31:54.015Z","text":"Thank you for your review! \nWe are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. \nWe hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ben Parker"},"datePublished":"2025-04-16T17:36:21.617Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The staff was friendly and knowledgeable, they answered my questions and were very helpful with the different available options for my eyewear. I highly recommend the Altamonte Mall location.","comment":{"@type":"Comment","name":"","datePublished":"2025-04-17T03:48:41.705Z","text":"Thank you for your review! \nWe are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. \nWe hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Brandon Matias-Lewis"},"datePublished":"2025-04-11T19:45:29.146Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I haven’t had an eye exam in years and am often nervous about anything with my eyes. I thought I should get one though since it’s been a while and decided to go with LensCrafters. Doctor Driscoll was very professional and knowledgeable. I felt comfortable in her care and she did an amazing job at explaining the health of my eyes. She gave me the perfect prescription and my glasses are making a huge difference. The staff of this specific location (altamonte mall) were friendly, professional and did a great job.","comment":{"@type":"Comment","name":"","datePublished":"2025-04-12T06:38:24.952Z","text":"Thank you for your review! \nWe are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. \nWe hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"T Z"},"datePublished":"2025-04-08T18:01:17.934Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2025-04-09T06:29:01.395Z","text":"Thank you for your review! \nWe are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. \nWe hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Tyrece Williams"},"datePublished":"2025-03-29T00:07:39.844Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"There are very friendly people there and also informative.","comment":{"@type":"Comment","name":"","datePublished":"2025-03-30T00:14:51.975Z","text":"Thank you for your review! \nWe are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. \nWe hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Olivia Weber"},"datePublished":"2025-03-28T22:31:41.239Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"My first time getting glasses i was nervous with the exam and everything but it was an awesome experience Hailey was amazing and helped me with everything i needed overall everyone was sweet and kind. 😊","comment":{"@type":"Comment","name":"","datePublished":"2025-03-29T10:54:40.801Z","text":"Thank you for your review! \nWe are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. \nWe hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Michael Garcia"},"datePublished":"2025-03-27T17:33:01.299Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2025-03-28T04:08:53.4Z","text":"Thank you for your review! \nWe are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. \nWe hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Raeanna Donaghy"},"datePublished":"2025-03-26T18:03:30.617Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Love this place! The doctor and the associates were absolutely amazing. So sweet and very helpful!","comment":{"@type":"Comment","name":"","datePublished":"2025-03-27T05:26:35.927Z","text":"Thank you for your review! \nWe are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. \nWe hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Joselyn Lara"},"datePublished":"2025-03-20T22:23:00.604Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Evan adjusted my sunglasses and he was delightful and great service!","comment":{"@type":"Comment","name":"","datePublished":"2025-03-21T08:45:15.239Z","text":"Thank you for your review! \nWe are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. \nWe hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Patricia Gonzalez"},"datePublished":"2025-03-20T13:31:12.291Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"excellent customer service. Hailey greeted me at the door and stayed with me through the whole process of finding glasses for myself. This was my first visit to LensCrafters and it won’t be my last.","comment":{"@type":"Comment","name":"","datePublished":"2025-03-21T01:58:12.299Z","text":"Thank you for your review! \nWe are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. \nWe hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Bonnie Cox"},"datePublished":"2025-03-11T20:01:17.371Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2025-03-12T10:06:38.175Z","text":"Thank you for your review! \nWe are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. \nWe hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Arno Gevorkyan"},"datePublished":"2025-02-28T22:17:51.942Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Were looking for a glasses case. They gave us one for free.","comment":{"@type":"Comment","name":"","datePublished":"2025-03-02T21:32:36.952Z","text":"Thank you for your review! \nWe are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. \nWe hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kevin Pham"},"datePublished":"2025-02-26T22:45:03.716Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2025-03-03T15:52:10.53Z","text":"Thank you for your review! \nWe are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. \nWe hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Yusimy Viltres"},"datePublished":"2025-02-20T19:07:13.368Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Evan was great!!! Excellent and quick customer service. Recommend 10/10.","comment":{"@type":"Comment","name":"","datePublished":"2025-03-05T16:37:58.377Z","text":"Thank you for your review! \nWe are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. \nWe hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kelly McGregor"},"datePublished":"2025-02-15T00:30:47.904Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Evan was great! He took the time to explained all my options, was very friendly and looked for the best price using my vision benefits. I’m incredibly happy with my experience. :-)","comment":{"@type":"Comment","name":"","datePublished":"2025-02-16T01:12:39.182Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Michel Rose"},"datePublished":"2025-02-04T02:52:38.881Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2025-02-05T02:01:05.873Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Missie Prichard"},"datePublished":"2025-01-30T20:12:54.981Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"I had specifically asked about the possibility of ordering my daughter’s glasses, 2 pairs, in FL but having them shipped to the Lincoln, NE store, where she’s in college. I was assured it was possible, but they did not tell me that it take 3 weeks to hopefully get them to her; ordered 1/17 and have not shipped to NE as of 1/30 as “promise” date for second pair in FL is 2/3; the other pair has been in store since 1/25. The two people that I spoke to on the phone, Mike and Josh, were a little rude when I was trying to get help and info. Not a very good experience for spending over $500. Also, there’s an automatic protection plan that’s applied to each pair, but no info was given of what’s covered or if it was even wanted.","comment":{"@type":"Comment","name":"","datePublished":"2025-01-31T08:19:55.287Z","text":"Thank you for your review. We are sorry to hear that your experience at LensCrafters did not meet your expectations. We strive to provide the best customer service in the industry. Please go to www.luxotticacustomercare.com/lenscrafters/careform so we can work to correct this issue for you."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Mark Stevens"},"datePublished":"2025-01-22T22:06:37.8Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Hailey was awesome in helping me get my nose pads replaced. Super friendly and very helpful!!","comment":{"@type":"Comment","name":"","datePublished":"2025-01-23T06:05:35.374Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Liliana Perez"},"datePublished":"2025-01-22T00:16:11.557Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"I got a text from Lens Crafters to pick up my order. I get here and I’m told that I have to wait even longer for them to be shipped from the lens crafters location that originally placed my order. All this after already having to wait about 2 weeks for them to even be “made to fit my frames”. The original location didn’t explain this to me. They told me just wait for a text. So that is what I did and that’s on them. But the employee HERE that assisted me, talked to me like I was dumb with condescending responses. Showed no empathy. Acted as if I was inconveniencing him when really I was the one inconvenienced. I did come 30 minutes till close, but I planned to pick them up and be on my way. It’s almost as if as soon as I mentioned it was from another store, the whole attitude changed. It was quiet in there, only one customer was there at that time besides me but now every one of the staff members could hear my conversation because of his tone.\nI had them shipped here because I live closer to this location. Customers don’t see commission we see one business. So that was poor on his behalf, misrepresenting the company he works for. Lens Crafters overall should provide more information to people picking up orders. The text I received quite literally stated to “pick them up”. It didn’t specify anything regarding another location, a second need for shipping, or anything the employee told me. If there’s a two part process for shipping to picking them up that should’ve been told to the customer.","comment":{"@type":"Comment","name":"","datePublished":"2025-01-23T07:28:12.201Z","text":"Thank you for your review. We are sorry to hear that your experience at LensCrafters did not meet your expectations. We strive to provide the best customer service in the industry. Please go to www.luxotticacustomercare.com/lenscrafters/careform so we can work to correct this issue for you."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Phuc Yu"},"datePublished":"2025-01-15T16:39:48.831Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Evan was very thoughtful and sweet! You took the time to help me and explain more about what was offered to me. Thank you Evan!","comment":{"@type":"Comment","name":"","datePublished":"2025-01-16T03:17:27.785Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Chloe Hatfield"},"datePublished":"2025-01-14T03:07:13.851Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Hailey at the Altamonte Springs Mall Location did a wonderful job helping me with my first time getting glasses. Even when there was an issue that was inevitably unable to be solved, she did everything in her power to help find a solution, and offered her full attention to make my experience better, and her guidance to help me find alternative options. Thank you!","comment":{"@type":"Comment","name":"","datePublished":"2025-01-15T01:42:50.587Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Tony Knight"},"datePublished":"2024-12-17T02:53:31.914Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I always have an awesome experience at Lens Crafters. That’s why I return every year faithfully. All of the staff I encounter are very knowledgeable and friendly. Store 0304 in Altamonte Springs, Florida is absolutely phenomenal.","comment":{"@type":"Comment","name":"","datePublished":"2024-12-18T06:03:45.907Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"inci anar"},"datePublished":"2024-12-14T22:35:44.352Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Excellent service","comment":{"@type":"Comment","name":"","datePublished":"2024-12-17T06:42:00.314Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"darryl bloodworth"},"datePublished":"2024-12-12T14:42:20.763Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Dr Haleh Shams was professional, thorough, and informative. I highly recommend her.","comment":{"@type":"Comment","name":"","datePublished":"2024-12-16T15:04:06.276Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jason Russo"},"datePublished":"2024-11-29T23:31:48.256Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-12-10T18:22:11.026Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Alexis Miller"},"datePublished":"2024-11-29T23:31:05.826Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-12-10T18:22:27.638Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Thais Horne"},"datePublished":"2024-11-19T22:48:17.986Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Evan was awsome helping me out! Thank you","comment":{"@type":"Comment","name":"","datePublished":"2024-11-26T18:11:13.849Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Martin Van Buren"},"datePublished":"2024-11-07T21:50:32.833Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great experience! And great adjustment. I definitely recommend this store.","comment":{"@type":"Comment","name":"","datePublished":"2024-11-11T19:49:38.742Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Mark Castro"},"datePublished":"2024-11-07T17:44:11.632Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I had a fantastic experience at LensCrafters. I had to get some those pads replaced. They ended up doing an overhaul on my glasses adjustment pads cleaning very satisfied thank you. I will definitely be back to schedule my optometrist appointment","comment":{"@type":"Comment","name":"","datePublished":"2024-11-08T19:51:40.977Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Mfb Training"},"datePublished":"2024-10-20T16:10:12.292Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Meagon and Josh gave excellent service at the Altamonte Springs location","comment":{"@type":"Comment","name":"","datePublished":"2024-10-24T19:52:28.163Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Tom Evans"},"datePublished":"2024-10-19T16:35:32.184Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"After travelling halfway across the world. Lenscrafters is one of the greatest place on earth. Dr. Shams was able to identify a vision issue that I was unaware of.\n\nJosh, Michael, Amile, and Evan were all fantastic in helping select new pair of glasses.\n\nIf you are from the United Kingdom or another nation. Please visit this location for extraordinary eye care professionals.","comment":{"@type":"Comment","name":"","datePublished":"2024-10-22T20:17:50.92Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"J P"},"datePublished":"2024-10-13T20:54:10.379Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Dr. Thompson is very thorough in her eye exams","comment":{"@type":"Comment","name":"","datePublished":"2024-10-15T20:31:02.839Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"JULIE ARNOLD"},"datePublished":"2024-10-05T16:16:11.162Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Fix my sunglasses on the spot no charge thank you so much!","comment":{"@type":"Comment","name":"","datePublished":"2024-10-09T19:56:56.869Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kaydence Riley"},"datePublished":"2024-09-28T16:14:08.906Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-10-04T19:11:10.081Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Grace Griffitts"},"datePublished":"2024-09-28T16:14:07.045Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-10-04T19:11:29.422Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Wayne Byers"},"datePublished":"2024-09-20T16:49:44.076Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-09-25T17:23:14.706Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Natasha Castillo"},"datePublished":"2024-09-14T22:53:35.089Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Nice place and nice people working in, thank you for help my mom to fixed her g\nFrame","comment":{"@type":"Comment","name":"","datePublished":"2024-09-20T18:11:11.501Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Bianca Ponce Fuentes"},"datePublished":"2024-09-02T20:46:27.866Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Outstanding customer service from Mr Evan. He was patient, courteous and gave honest opinions on which frame suited me best.","comment":{"@type":"Comment","name":"","datePublished":"2024-09-13T15:30:35.135Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Tuna Boy"},"datePublished":"2024-08-31T22:35:46.268Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The staff was great got my glasses fixed in no time!","comment":{"@type":"Comment","name":"","datePublished":"2024-09-13T19:52:58.077Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Lisa Daniels"},"datePublished":"2024-08-31T17:17:10.59Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Will has been amazing! He went above and beyond to help me! I truly appreciate him!","comment":{"@type":"Comment","name":"","datePublished":"2024-09-13T13:09:23.76Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Luis Cortes"},"datePublished":"2024-08-30T23:16:54.65Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Hailey did an incredible job and took her time to answer me and spouse questions. Very thorough and great customer service!","comment":{"@type":"Comment","name":"","datePublished":"2024-08-31T06:34:44.578Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Courtney Rooney"},"datePublished":"2024-08-29T02:20:18.702Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great experience with everything! Dr. Libby and her team are fantastic. Hailey was incredibly helpful and kind.","comment":{"@type":"Comment","name":"","datePublished":"2024-08-30T03:03:28.756Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Barbara Adams"},"datePublished":"2024-08-23T14:25:07.374Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Hailey was helpful and very patient in helping me get the right frames.","comment":{"@type":"Comment","name":"","datePublished":"2024-08-24T01:22:06.936Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"M'Lea Morris"},"datePublished":"2024-08-21T18:43:47.001Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Joshua was a superstar! Helped me pick out a perfect style of glasses and broke down the prices for me so that I would exactly what I was paying for!","comment":{"@type":"Comment","name":"","datePublished":"2024-08-22T03:28:27.099Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"lida ghahremani"},"datePublished":"2024-08-17T17:23:56.546Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-08-18T03:22:57.863Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Eike Flach"},"datePublished":"2024-08-16T14:40:07.047Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-08-17T01:43:32.741Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Owen Herrbach"},"datePublished":"2024-08-10T15:03:11.162Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Josh was absolutely excellent, great service and very professional. We felt very comfortable and it was quicker than we expected. Would definitely recommend anyone to come try this place out, and ask for Josh!","comment":{"@type":"Comment","name":"","datePublished":"2024-08-11T02:20:30.168Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"cayline purcell"},"datePublished":"2024-08-09T21:25:47.933Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Love the service everyone is so sweetb","comment":{"@type":"Comment","name":"","datePublished":"2024-08-10T06:30:20.01Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Amber Moss"},"datePublished":"2024-08-03T00:02:18.428Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I came in just a few minutes before close inquiring if they had the nose piece replacement for my glasses. Even with being a few minutes to close the gentleman was super nice and offered to replace and assemble the piece for me for free! Only took a couple minutes.","comment":{"@type":"Comment","name":"","datePublished":"2024-08-03T08:07:55.315Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Adam Vargas"},"datePublished":"2024-08-02T23:46:00.072Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"My experience at this location was great. Evan, Josh, Will, Monica, Irene & Doctor Libby Thompson gave excellent customer service. I will definitely return.","comment":{"@type":"Comment","name":"","datePublished":"2024-08-03T07:57:03.59Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"cloudsleepyy"},"datePublished":"2024-07-31T15:18:30.926Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great service! I recommend getting your glasses or help here!","comment":{"@type":"Comment","name":"","datePublished":"2024-08-01T02:18:29.344Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Lindsay"},"datePublished":"2024-07-29T16:23:53.504Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Deshawn was patient and knowledgeable while my son was shopping for glasses. His help was timely and his expertise was appreciated while making our purchase. We will come back to see Deshawn again for sure! 10/10!!","comment":{"@type":"Comment","name":"","datePublished":"2024-07-30T02:18:34.501Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Eryanna Estell"},"datePublished":"2024-07-28T17:03:57.537Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Came in today just to get my glasses fixed after my toddler ripped them apart - Evan and Josh had them back together in 5 minutes! Very friendly and will definitely be returning to this location for further vision needs :) Thank you guys!","comment":{"@type":"Comment","name":"","datePublished":"2024-07-29T02:26:32.747Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"alexis santana"},"datePublished":"2024-07-27T15:48:50.319Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Josh at Lens Crafter was AMAZING! I brought in my very expensive Oakley Sunglasses and I had lost a lens due to the frame scre falling out and he fixed it right away and I asked him how much and he said don’t worry about it. WOW! He definitely made me a future Customer . Thank you Josh and Evan. 🙂🙏🏽","comment":{"@type":"Comment","name":"","datePublished":"2024-07-28T02:35:59.87Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Genesis Gonzalez"},"datePublished":"2024-07-26T18:18:00.793Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Love the frame selection at LensCrafters!! Evan worked with me to get my new lenses and frames. He is very knowledgeable and was extremely helpful. Everything went smoothly and I am super excited to receive my new glasses. Thank you again!","comment":{"@type":"Comment","name":"","datePublished":"2024-07-27T04:19:57.337Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Toby Rubin"},"datePublished":"2024-07-23T21:32:14.208Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Will was excellent, kind and professional repair my glasses for me","comment":{"@type":"Comment","name":"","datePublished":"2024-07-24T05:44:17.273Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Joanne"},"datePublished":"2024-07-21T21:09:12.356Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I recommend this store","comment":{"@type":"Comment","name":"","datePublished":"2024-07-22T05:13:13.256Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"TL R"},"datePublished":"2024-07-20T17:14:43.671Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Hailey was excellent! She adjusted my glasses and now they don't fall down.","comment":{"@type":"Comment","name":"","datePublished":"2024-07-21T03:51:04.508Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Asima Azam"},"datePublished":"2024-07-20T16:48:48.376Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Will at the Altamonte store was amazing! Professional and courtesous!","comment":{"@type":"Comment","name":"","datePublished":"2024-07-21T03:24:33.961Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"C Wisniewki"},"datePublished":"2024-07-16T13:10:14.289Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"It was a great experience. Service was excellent and I had fun while picking out my glasses. I have been going there for years.","comment":{"@type":"Comment","name":"","datePublished":"2024-07-17T01:41:20.004Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Rumi Siddiqui"},"datePublished":"2024-07-08T10:42:52.295Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I had the pleasure of dealing with Evan and the manager, Stephanie. I have a 1 year old premature baby who’d be constantly crying, and Stephanie would hold and take care of him while Evan would assist me with trying on glasses. I had a few issues with my glasses and both of these individuals were wonderful to deal with. Whenever I stop by the store, Stephanie plays with my baby. I really like coming to this LensCrafters in the Altamonte Mall.","comment":{"@type":"Comment","name":"","datePublished":"2024-07-09T00:51:19.415Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Eric Tank"},"datePublished":"2024-06-28T23:54:27.507Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Awesome service! I had an issue with the nose piece on my glasses and the guys here got me all fixed up quickly without fuss, couldn’t ask for more!","comment":{"@type":"Comment","name":"","datePublished":"2024-06-30T00:15:14.934Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Aiat Dzhakupbekov"},"datePublished":"2024-06-28T15:59:55.568Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-06-29T02:04:11.214Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Douran Williams"},"datePublished":"2024-06-25T21:39:45.849Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"\"Deshawn provided exceptional service at LensCrafters. He was knowledgeable, patient, and ensured my glasses were a perfect fit. His friendly demeanor and expertise made my experience enjoyable and stress-free. I highly recommend Deshawn for his outstanding customer service skills.\"","comment":{"@type":"Comment","name":"","datePublished":"2024-06-26T05:00:32.656Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"ANTHONY BETANCES"},"datePublished":"2024-06-16T21:42:38.139Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"the store rep went thru all benefits and disclosures to get me the best price","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Amber Harris"},"datePublished":"2024-06-13T18:50:52.184Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great customer service! The staff is great and went above and beyond! Jamie was very helpful and courteous! I can't wait to get my new glasses 🙂","comment":{"@type":"Comment","name":"","datePublished":"2024-06-14T03:20:09.124Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Heather Mefford"},"datePublished":"2024-06-10T21:12:00.765Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Stopped in to fix two pairs of sun glasses arms. They had the screws in and me walking out the door in under 5 minutes! And it was FREE! The staff were all so nice as well. Highly recommend!","comment":{"@type":"Comment","name":"","datePublished":"2024-06-11T04:43:54.209Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Joe Robertson"},"datePublished":"2024-06-10T12:16:50.836Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Hailey is the best! She helped me find frames that look perfect on me and got the lenses just right for my prescription. The whole team at LensCrafters in Altamonte Mall is super patient, friendly, and professional. Totally recommend! 🤓","comment":{"@type":"Comment","name":"","datePublished":"2024-06-11T01:10:58.33Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Diane Owings"},"datePublished":"2024-06-06T23:38:14.22Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Eye doctor was professional, friendly and easy to talk to.\nSalesperson Hailey, was extremely nice and very helpful. Best visit I have had there in years.","comment":{"@type":"Comment","name":"","datePublished":"2024-06-07T05:58:36.278Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Rob Raison"},"datePublished":"2024-06-05T22:03:57.28Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Accidentally bent my frames at work today and they were fixed in a matter of minutes! Great customer service !","comment":{"@type":"Comment","name":"","datePublished":"2024-06-06T05:27:40.722Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"C.E. Craig"},"datePublished":"2024-05-27T03:38:27.293Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Terrible experience. Will not return.","comment":{"@type":"Comment","name":"","datePublished":"2024-05-28T00:44:17.435Z","text":"Thank you for your review. We are sorry to hear that your experience at LensCrafters did not meet your expectations. We strive to provide the best customer service in the industry. Please go to http://ms.spr.ly/6265YgVyP so we can work to correct this issue for you."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Mike Muke"},"datePublished":"2024-05-26T16:27:39.787Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Evan at the Lenscrafters Altemont Mall did magic with my broken Montblanc shades and i am thrilled at the outcome. Kudos to You Evan and thank you. Appreciate it.","comment":{"@type":"Comment","name":"","datePublished":"2024-05-27T02:07:28.373Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Tiandra Teel"},"datePublished":"2024-05-23T18:43:39.842Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Hailey was nice she fixed my glass really fast","comment":{"@type":"Comment","name":"","datePublished":"2024-05-24T02:45:36.5Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Andy Mancone"},"datePublished":"2024-05-21T15:23:27.902Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Jamie helped me and fixed an old but rare pair of Cupertino style glasses for me while I waited, gratis! Clearly you can see the dedication to quality service and attentiveness in the Lenscrafter team at Altamonte mall. Check them out and if you're lucky you'll get Jamie!","comment":{"@type":"Comment","name":"","datePublished":"2024-05-22T01:53:16.935Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Adam Scheinberg"},"datePublished":"2024-05-20T19:55:44.447Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-05-21T03:20:44.762Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Sheila Padua"},"datePublished":"2024-05-13T20:07:00.49Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The Customer service was great, the associate looked at my payment of last year and tried to save me money and she did. I paid $70 less than previous year with upgrades to extras on my lenses....it was great!","comment":{"@type":"Comment","name":"","datePublished":"2024-05-14T03:28:38.266Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Larry Suddeth"},"datePublished":"2024-05-11T20:08:53.378Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great selection of frames and very nice people to assist you.","comment":{"@type":"Comment","name":"","datePublished":"2024-05-12T05:31:20.384Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Aixa Morales"},"datePublished":"2024-05-04T16:45:15.494Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-05-05T01:53:48.993Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Sumaiya Dharsee"},"datePublished":"2024-05-04T16:22:13.359Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-05-05T01:39:38.437Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Friendly Duckling"},"datePublished":"2024-04-29T23:13:44.416Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-04-30T07:03:29.898Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Melissa R"},"datePublished":"2024-04-29T20:43:28.716Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Thank you Evan for being friendly, kind, and providing outstanding customer service at the Altamonte mall location. Highly recommend","comment":{"@type":"Comment","name":"","datePublished":"2024-04-30T05:45:27.466Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Lori Donaldson"},"datePublished":"2024-04-29T19:03:38.909Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Evan was so helpful, fun and professional. He really took his time and made sure I absolutely loved my frames. I can’t wait to pick them up next week !!! Thank you Evan, for a great experience.","comment":{"@type":"Comment","name":"","datePublished":"2024-04-30T04:38:52.92Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Cyndi Nottage"},"datePublished":"2024-04-28T22:09:29.774Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The staff was very helpful repairing my glasses. He took his time and was very patient.","comment":{"@type":"Comment","name":"","datePublished":"2024-04-29T05:17:49.978Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Sam Nicholls"},"datePublished":"2024-04-28T21:33:43.219Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Will and Hailey gave me the BEST customer service I’ve honestly ever received. They swiftly helped me with my issue with grace and kindness. I’ll definitely be recommending this store to everyone I know! Customer service is so important and I’m so happy with my experience! Thank you!","comment":{"@type":"Comment","name":"","datePublished":"2024-04-29T04:58:38.9Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"juan yordani feliz"},"datePublished":"2024-04-25T22:26:30.294Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Really nice guy , excellent custumer service William help us this afternoon.","comment":{"@type":"Comment","name":"","datePublished":"2024-04-26T05:52:18.248Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"cloey coombs"},"datePublished":"2024-04-24T00:37:06.142Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-04-25T00:31:15.817Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"yara kuyumjian"},"datePublished":"2024-04-20T00:32:41.264Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Mike was awesome! He helped me pick the best glasses shape and was able to have my glasses ready immediately because I told him that I lived far and could not come back to pick them up! Thank you for the amazing service!!","comment":{"@type":"Comment","name":"","datePublished":"2024-04-21T00:32:15.446Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Karl Schmidt"},"datePublished":"2024-04-13T19:57:31.836Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Hailey was fantastic! Super nice, professional and fast! Appreciated how she checked her work twice. Best experience to date!","comment":{"@type":"Comment","name":"","datePublished":"2024-04-14T05:16:51.302Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Lynne Speroni"},"datePublished":"2024-04-10T17:21:59.889Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"This branch is Terrible. I was told my frames went to TX, then when I called- I was told they went to GA- I was told that UPS is responsible for the delay- Then the frames were NOT signed in and that GA was looking for my frames- I asked for the tracking number with UPS- I found that the frames were at GA- NO one called to tell me the frames were found. 3 people- Mike, Josh, Stephanie were all acting as if me asking where my frames were, cause of the delay and for a call back was an inconvenience to them- I Would NEVER suggest this branch to anyone!","comment":{"@type":"Comment","name":"","datePublished":"2024-04-11T03:03:45.189Z","text":"Thank you for your review. We are sorry to hear that your experience at LensCrafters did not meet your expectations. We strive to provide the best customer service in the industry. Please go to http://ms.spr.ly/6266cARm6 so we can work to correct this issue for you."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Erika Barker"},"datePublished":"2024-04-07T20:23:51.913Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Megan, Stephanie, Evan were soo helpful. Stephanie took the time to fit me in even with it being so busy.","comment":{"@type":"Comment","name":"","datePublished":"2024-04-08T04:59:03.553Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Daniel Rosario"},"datePublished":"2024-04-06T18:58:53.539Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Stephanie was friendly and helpful. Thank you!","comment":{"@type":"Comment","name":"","datePublished":"2024-04-07T04:18:55.212Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Estefany Madrigal"},"datePublished":"2024-04-04T17:38:11.842Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-04-05T02:02:32.89Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Don Moore"},"datePublished":"2024-04-01T21:40:00.987Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Mike And The Staff Professionalism Was Amazing, I Really Appreciate The Help They Gave Me. Extremely satisfied Thank you","comment":{"@type":"Comment","name":"","datePublished":"2024-04-02T08:19:15.987Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jude Moreau"},"datePublished":"2024-03-30T01:15:59.936Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great selection and employees at that location.","comment":{"@type":"Comment","name":"","datePublished":"2024-03-30T10:24:59.234Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Tod Smith"},"datePublished":"2024-03-27T20:54:42.605Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Went there to get my frames fixed and Mike went out of his way to help. And he got them fix and didn't charge me anything.","comment":{"@type":"Comment","name":"","datePublished":"2024-03-28T04:42:49.751Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Bella Betancourt"},"datePublished":"2024-03-25T23:15:20.861Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Stephanie the store manager was very helpful and super nice. She let me take my time and find the perfect glasses for me.","comment":{"@type":"Comment","name":"","datePublished":"2024-03-26T06:06:08.884Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Bill Kowalczyk"},"datePublished":"2024-03-21T19:27:20.267Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Awesome experience, just popped in to see they could possibly be repaired (arm bent). Stephanie said she could try. Stephanie fixed them like new. Then I knew I had to get a yearly eye exam so she had me work with Jamie after I located the frames I wanted. Jamie was professional and patient with me and the questions. Solid service, which is a rarity in today’s society retail industry.","comment":{"@type":"Comment","name":"","datePublished":"2024-03-22T03:22:14.263Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Steve Walsh"},"datePublished":"2024-03-17T19:04:47.959Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-03-18T08:56:37.596Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Santosh Kola"},"datePublished":"2024-03-16T22:32:22.571Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-03-17T08:18:33.411Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Hillary Bourdon"},"datePublished":"2024-03-12T02:57:03.137Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Dr Libby is an excellent Optometrist. Been going to her for over 6 years.\nThe sales folks in the eyeglasses area are not pushy and very helpful, especially with accommodating questions about insurance coverage when purchasing new prescription glasses.","comment":{"@type":"Comment","name":"","datePublished":"2024-03-13T00:59:01.925Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Vic P"},"datePublished":"2024-03-10T16:19:57.852Z","reviewRating":{"@type":"Rating","ratingValue":"2","bestRating":"5"},"reviewBody":"Long wait, overcharged me even with great insurance then never gave me my contact script that was the reason i went in the first place.","comment":{"@type":"Comment","name":"","datePublished":"2024-03-12T02:03:10.62Z","text":"Thank you for your review. We are sorry to hear that your experience at LensCrafters did not meet your expectations. We strive to provide the best customer service in the industry. Please go to http://ms.spr.ly/6266cgFQa so we can work to correct this issue for you."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"michelle hernandez"},"datePublished":"2024-03-10T02:58:27.87Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Jamie was awesome, thank you for fixing my glasses!","comment":{"@type":"Comment","name":"","datePublished":"2024-03-12T01:09:09.238Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"I EY"},"datePublished":"2024-03-03T00:50:29.676Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Evan was awesome, sold me some Rayban Metas and was super nice, honest and helpful. Thank you!","comment":{"@type":"Comment","name":"","datePublished":"2024-03-08T17:13:38.303Z","text":"Thanks for your review! We look forward to seeing you again! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Linda Hernandez"},"datePublished":"2024-03-02T20:39:02.533Z","reviewRating":{"@type":"Rating","ratingValue":"4","bestRating":"5"},"reviewBody":"I have been a customer of LensCrafters for years, today was exceptional due to the person who helped me. Thank you","comment":{"@type":"Comment","name":"","datePublished":"2024-03-03T05:36:34.715Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jacarie Peters"},"datePublished":"2024-02-29T19:10:26.284Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Brought my glasses back to life. Very much appreciated the help!","comment":{"@type":"Comment","name":"","datePublished":"2024-03-01T05:02:23.161Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Eli Joseph"},"datePublished":"2024-02-18T14:44:23.504Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Sara Thames"},"datePublished":"2024-02-13T21:11:11.419Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Evan was so helpful with my sunglasses repair, I will definitely return for my next exam and set of glasses!","comment":{"@type":"Comment","name":"","datePublished":"2024-02-14T03:53:37.92Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Evan Lynch"},"datePublished":"2024-02-12T22:45:14.879Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"JAMIE WAS THE BEST","comment":{"@type":"Comment","name":"","datePublished":"2024-02-13T02:48:09.509Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jasper’s Home Product Reviews"},"datePublished":"2024-02-08T13:12:53.136Z","reviewRating":{"@type":"Rating","ratingValue":"2","bestRating":"5"},"reviewBody":"This probably was the worst visit and eye exam experience I’ve had in my life 😂.. not exaggerating I’ve worn glasses and contacts all my life. Not to mention I’m not one for doing reviews, but I just have to share my experience. The doctor was great, but the techs and assistants were horrible. It all started when they mixed up my contacts. So I ended up putting in my left contact in my right eye and visa Vera. What made this very frustrating is the fact that I had my pupils dilated after my eye exam. So I couldn’t read anything up close. I couldn’t see anything up close my eyes were blurry. Having dilated pupils made it hard to see the contacts to put them in. When I asked for assistance the tech kept telling me that I had to put them in myself (almost like this was my first time wearing contacts). I managed to get them in, but once again I was putting in the contacts in wrong eyes as instructed. The eye doctor had to step in and correct the problem. Nevertheless, I still had to take them out myself with dilated pupils and no assistance. Finally after getting the contacts in the correct eyes, a tech just coming in from lunch helped me (she was awesome). Overall, the team was so unorganized. It took them roughly 25mins after my exam to give me my prescription information. I don’t plan going to this lens crafters ever again. Not sure why a routine eye exam turned into such a wild fiasco.","comment":{"@type":"Comment","name":"","datePublished":"2024-02-08T15:27:16.51Z","text":"Thank you for your review. We are sorry to hear your experience at LensCrafters did not meet your expectations. We strive to train our associates to be the best in the marketplace. Please go to http://ms.spr.ly/6267i7Qr3 so we can follow up and redirect your concern to appropriate person. "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Shaen Jones"},"datePublished":"2024-02-07T22:23:42.19Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Came into the Altamonte store and Josh adjusted my glasses in a flash! I was crying because a friend was literally dying at that moment and Josh’s personality took my mind away from it—if only for that moment. He has a calm about him. Compliments!!","comment":{"@type":"Comment","name":"","datePublished":"2024-02-08T09:18:41.531Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Megan Altizer"},"datePublished":"2024-01-30T23:55:30.049Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Highly recommend coming to this location for your glasses needs! The employees were so helpful and patient as I searched for my first set of glasses, allowing me the time to try on as many pairs as I needed with no pressure or pushy, salesy feel. They did a great job of explaining the different lens options and helping make sure I got the best price for the glasses I wanted. 😊","comment":{"@type":"Comment","name":"","datePublished":"2024-03-05T21:02:28.304Z","text":"Thank you for your review. Our associates are some of the best around and we are always happy to hear our customers feel the same! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"RPG"},"datePublished":"2024-01-28T20:21:40.453Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The customer service rep that took care of me did a phenomenal job. She actually helped me reduce the price. She told me it was insured and i've been to her twice since she was wonderful","comment":{"@type":"Comment","name":"","datePublished":"2024-01-29T04:07:25.098Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"David G"},"datePublished":"2024-01-25T18:19:15.345Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Super helpful!! The assistant manager did a great job helping us out and was incredibly friendly. :)","comment":{"@type":"Comment","name":"","datePublished":"2024-01-26T05:44:56.277Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Irina Savina"},"datePublished":"2024-01-22T22:03:06.66Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Отличная оптика, нам очень помогла Стефани с заменой стёкол в оправе. Огромное ей спасибо.","comment":{"@type":"Comment","name":"","datePublished":"2024-01-23T02:51:01.818Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jose Carrau"},"datePublished":"2024-01-20T04:03:05.217Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great experience and the Doctor is amazing","comment":{"@type":"Comment","name":"","datePublished":"2024-01-21T11:35:57.78Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Edna Perez"},"datePublished":"2024-01-19T19:10:13.79Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"This store is very well staffed. Friendly, helpful, and happy faces throughout my entire experience. Evan was awesome. He made sure to provide superb customer service; providing information regarding the best options available to me. Thank you Evan and the rest of the staff at LensCrafters Altamonte Mall! You have all gained a new faithful customer!","comment":{"@type":"Comment","name":"","datePublished":"2024-01-20T06:00:13.115Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Joe Rodriguez"},"datePublished":"2024-01-12T16:46:42.925Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"30 day return policy is a joke.","comment":{"@type":"Comment","name":"","datePublished":"2024-01-15T17:05:57.623Z","text":"Thank you for your review. We are sorry to hear your experience at LensCrafters did not meet your expectations. We strive to train our associates to be the best in the marketplace. Please go to http://ms.spr.ly/6260iUN78 so we can follow up and redirect your concern to appropriate person. "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ed e"},"datePublished":"2024-01-11T15:58:07.569Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I was impressed how the store crew worked together as a team to get my glasses. They solved the case themselves but were willing to still call another store if they needed. Now in the case they couldn’t solve my problem, I still would have been satisfied because they tried their best. Thank you Lens Crafters team.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"anthony sosa"},"datePublished":"2024-01-01T20:07:58.482Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Mike and Josh are amazing thank you guys definitely recommend coming here","comment":{"@type":"Comment","name":"","datePublished":"2024-01-02T04:18:39.142Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kateryna Chorna"},"datePublished":"2023-12-30T21:54:16.755Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Mike was amazing! Thank you so much for your immediate help!","comment":{"@type":"Comment","name":"","datePublished":"2023-12-31T04:55:38.247Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"DN Bishop"},"datePublished":"2023-12-30T18:09:32.663Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Had an eyeglass emergency while traveling to Orlando! The assistant manager took care of us gratis in less than 5 minutes!!$","comment":{"@type":"Comment","name":"","datePublished":"2023-12-31T10:23:11.284Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"William Timmons"},"datePublished":"2023-12-24T22:50:44.607Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Really great customer service. Mike and Evan went out their way to help me.","comment":{"@type":"Comment","name":"","datePublished":"2023-12-25T01:43:34.883Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Clara Barton"},"datePublished":"2023-12-20T18:58:31.452Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Dr. Libby is a great professional. She has helped me watch my eyes and helped me meet my seeing goals.","comment":{"@type":"Comment","name":"","datePublished":"2023-12-21T06:59:06.888Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Maria Lucanegro"},"datePublished":"2023-12-18T17:25:28.796Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The LensCrafters team at the Altamonte Mall in FL are amazing! Mike and Stephanie were very friendly and helped me find the right service for me. Stephanie fitted my frames PERFECTLY to my face!! No doubt I will be back again soon! Thank you!","comment":{"@type":"Comment","name":"","datePublished":"2023-12-19T05:23:04.793Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jacquelyn Watson-Rodriguez"},"datePublished":"2023-12-15T20:21:00.148Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Best Lens Crafters location in FL. Dr. Shams is very sweet & her team is great to work with. After my appointment, I had the pleasure of working with Stephanie to purchase my glasses and she was also awesome! Highly recommend!","comment":{"@type":"Comment","name":"","datePublished":"2023-12-16T04:59:48.746Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Cheryl Banks"},"datePublished":"2023-12-12T18:53:15.662Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"just came in for a quick tightening on my frames and they were fast and friendly. can’t really ask for more than that","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Polina Skvortsova"},"datePublished":"2023-12-10T15:38:58.084Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Mike helped me with fixing my glasses :) Friendly and great service and good atmosphere","comment":{"@type":"Comment","name":"","datePublished":"2023-12-11T21:28:04.289Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Alma Fontanez"},"datePublished":"2023-12-10T06:19:11.111Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Quick and easy service, all the customer reps were attentive and very nice and helpful! Jaime helped me get a great deal!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Megan Blazina"},"datePublished":"2023-12-05T18:40:19.633Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The staff was great help with adjusting my frames. Thank you!","comment":{"@type":"Comment","name":"","datePublished":"2023-12-06T06:13:14.872Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Steven Morris"},"datePublished":"2023-12-04T02:03:22.053Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great service and well-rounded care!","comment":{"@type":"Comment","name":"","datePublished":"2023-12-04T05:55:37.997Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Denisse McCarthy"},"datePublished":"2023-12-02T18:05:19.141Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Dr. Libby is awesome 👌 I love coming to this location. Friendly and professional staff 👍","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"James C. Cheney"},"datePublished":"2023-12-02T00:28:04.849Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Dr Thompson and her staff were through and wonderful\nAlso, Michael at Lenscrafters was very helpful\nI would suggest using this store","comment":{"@type":"Comment","name":"","datePublished":"2023-12-02T01:29:12.75Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"GERARDO TORO"},"datePublished":"2023-11-26T19:12:53.02Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Candice Sanchez"},"datePublished":"2023-11-22T19:34:24.16Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Every time I come here everyone is very helpful. Mike was great and very patient.","comment":{"@type":"Comment","name":"","datePublished":"2023-11-23T05:14:33.929Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Angelique Dallas"},"datePublished":"2023-11-21T15:42:10.874Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Nice selection of designer frames. The staff were friendly and knowledgeable. My shopping experience was very pleasant. Please visit Mike at the Altamonte Mall location for superior service.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"DeShawn Mills"},"datePublished":"2023-11-17T20:48:02.832Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great Service! James was awesome!","comment":{"@type":"Comment","name":"","datePublished":"2023-11-18T03:34:39.89Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Matt P"},"datePublished":"2023-11-16T18:05:43.067Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The whole team is very nice and Mike does a great job","comment":{"@type":"Comment","name":"","datePublished":"2023-11-17T06:48:47.545Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Francisco Ozuna"},"datePublished":"2023-11-15T23:15:08.786Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Austin Kraft"},"datePublished":"2023-11-07T20:43:33.107Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Stefanie was very helpful","comment":{"@type":"Comment","name":"","datePublished":"2023-11-08T04:49:32.234Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ryan R"},"datePublished":"2023-10-22T01:47:20.435Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2023-12-08T20:49:32.489Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"David Gardiner"},"datePublished":"2023-10-15T20:38:11.021Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very efficient and professional, really helped with replacement lenses with the warranty. for kids glasses, always buy the warranty! thank you Manager Stephanie and Evan at LensCrafters","comment":{"@type":"Comment","name":"","datePublished":"2023-12-07T20:36:46.784Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Angela Miller"},"datePublished":"2023-10-04T12:39:41.589Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Mike was amazing! When I have to spend a large amount of money like I did with this purchase I like to have someone who is well informed and can really explain things and seems to have my best interest in mind ….. He did just that !! It was a very nice experience with him. Thank you Mike !!!!","comment":{"@type":"Comment","name":"","datePublished":"2023-10-05T09:12:05.307Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Craig Wilkinson"},"datePublished":"2023-09-30T15:59:25.878Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Joshua was incredibly helpful in looking through my insurance benefits and trying to get me the best price possible. He was also super well versed on the sunglasses options I was looking at, knowing which lenses would be best for certain situations and which ones wouldn’t get as much utilization.\n\nSuper happy with the whole experience! 10/10","comment":{"@type":"Comment","name":"","datePublished":"2023-10-01T09:32:25.324Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Brian Thompson (BrianofOrlando)"},"datePublished":"2023-09-28T15:46:54.864Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great service. Mike repaired my broken glasses in minutes. Thanks for saving me.","comment":{"@type":"Comment","name":"","datePublished":"2023-09-29T07:02:59.09Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Carla Leon"},"datePublished":"2023-09-25T22:51:59.486Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Cameron was fantastic really friendly guy amazing service will come back !!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Bianca Carson"},"datePublished":"2023-09-20T18:15:22.083Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Everyone was super nice! Super willing to explain and answer my questions. Will be back again!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Eugene Hoberg"},"datePublished":"2023-09-19T15:35:54.447Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Fixed my eyeglass frame for free! Awesome professional staff!","comment":{"@type":"Comment","name":"","datePublished":"2023-09-21T03:41:42.859Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ricardo Casamassima"},"datePublished":"2023-09-13T16:50:20.584Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great experience, they really care about customers. I’ll definitely recommend this place to get glasses and eye exams","comment":{"@type":"Comment","name":"","datePublished":"2023-09-13T20:35:52.804Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Mario Casamassima"},"datePublished":"2023-09-13T16:48:52.23Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Best service ever! You can see they care about you and your experience!","comment":{"@type":"Comment","name":"","datePublished":"2023-09-13T20:37:17.556Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Lesa Hamer"},"datePublished":"2023-09-03T20:44:25.869Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Consistently a great experience - Steph is always a rockstar- professional, courteous and friendly. Thanks!!","comment":{"@type":"Comment","name":"","datePublished":"2023-09-05T19:16:59.01Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Shannon Cuellar"},"datePublished":"2023-09-03T16:52:37.603Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"TESS took care of me like no one eLse. IF YOU GO ASK FOR HER","comment":{"@type":"Comment","name":"","datePublished":"2023-09-06T03:24:13.009Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Joey Scofield"},"datePublished":"2023-09-02T16:15:05.75Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Matt was great!","comment":{"@type":"Comment","name":"","datePublished":"2023-09-05T20:49:21.057Z","text":"Thank you for your feedback! We are happy to hear about your positive experience and look forward to serving you! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Harley Miller"},"datePublished":"2023-08-28T15:38:20.543Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Mike had excellent customer service and was so kind to adjust my glasses for me!","comment":{"@type":"Comment","name":"","datePublished":"2023-08-28T23:36:18.627Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Michael Schoonover"},"datePublished":"2023-08-26T20:54:03.89Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2023-08-29T18:38:17.168Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!\n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Yolanda Frazier"},"datePublished":"2023-08-25T14:26:42.431Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Matt was amazing!!! I greatly appreciate him and helping me with my glasses.","comment":{"@type":"Comment","name":"","datePublished":"2023-08-29T16:56:03.859Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!\n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jessica Viera Cassier"},"datePublished":"2023-08-22T21:56:33.722Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"It was an amazing customer service! Thank to Matt for his kindness ♥️","comment":{"@type":"Comment","name":"","datePublished":"2023-08-22T22:45:22.141Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"A Nino"},"datePublished":"2023-08-19T20:26:55.979Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"The assistant manager is one of the rudest people I've ever met. I have been coming to this location for 4 years (and my family also) they've screwed up over and over and he always blames it on us!!!! How can it be my fault but you have screwed up with every family member???? Just excuses. Don't come here!!!! We definitely won't!!!!!","comment":{"@type":"Comment","name":"","datePublished":"2023-08-22T15:50:18.635Z","text":"Thank you for your review. We are sorry to hear your experience at LensCrafters did not meet your expectations. We strive to meet all of our customer needs. Please go to http://ms.spr.ly/62619uXv5 to follow up so we can redirect your concern to the appropriate person. "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jay Mail"},"datePublished":"2023-08-19T20:22:58.462Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Assistant Manager is the worst. Rude, disrespectful!!!!!! Won't be coming back ever!!!!!!!!!","comment":{"@type":"Comment","name":"","datePublished":"2023-08-22T15:53:09.681Z","text":"Thank you for your review. We are sorry to hear your experience at LensCrafters did not meet your expectations. We strive to meet all of our customer needs. Please go to http://ms.spr.ly/62659uX2V to follow up so we can redirect your concern to the appropriate person. \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Chris Lo"},"datePublished":"2023-08-17T20:40:32.988Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Mike and Josh were great, they were very solutions oriented associates, they went above and beyond to find a creative solution for the lenses I was requesting. These type of associates are what help repeat and referral business coming back.","comment":{"@type":"Comment","name":"","datePublished":"2023-08-17T22:35:42Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Sincerely Mel"},"datePublished":"2023-08-07T16:16:14.699Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Mike was great and helped us out just by walking in! very knowledgeable on questions we asked :)","comment":{"@type":"Comment","name":"","datePublished":"2023-08-07T23:57:20Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Diana Patton"},"datePublished":"2023-08-05T19:18:06.558Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Mike was amazing and fixed me up. He it put on new nose pads and put my lense back in all at no charge! They were great","comment":{"@type":"Comment","name":"","datePublished":"2023-08-07T22:31:57Z","text":"Thank you for your feedback! We are happy to hear about your positive experience and look forward to serving you! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Bill Dunseith"},"datePublished":"2023-08-02T16:21:27.941Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Dr Thompson and her staff are great. They spent extra time making sure I had the right prescription for my contacts. Stephane was also great in helping me select my new eye glasses.","comment":{"@type":"Comment","name":"","datePublished":"2023-08-02T20:56:14.567Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"micah cantlow"},"datePublished":"2023-08-01T21:24:12.606Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2023-08-02T16:49:06.818Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Bonnie Jackson"},"datePublished":"2023-07-26T18:46:49.951Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The friendliness, professionalism and responsiveness toward customers was great! Thank you, Josh, for a very good experience!","comment":{"@type":"Comment","name":"","datePublished":"2023-07-26T19:03:26.327Z","text":" Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again.\n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Shawn Lopez"},"datePublished":"2023-07-22T22:40:34.229Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Matt was a life saver. He helped without hesitation and left me with like new glasses.","comment":{"@type":"Comment","name":"","datePublished":"2023-07-24T15:03:55.801Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Bre Brix"},"datePublished":"2023-07-20T12:50:19.837Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Dr. Thompson is amazing. She really listens and goes over and beyond in making sure all your concerns are addressed. Ilene was also wonderful. Her experience really showed. As far as sales staff, I would 100% recommend Stephanie. She was a joy to talk to and was a great help. The entire staff was great and I would highly recommended Lenscrafters and Dr. Thompson.","comment":{"@type":"Comment","name":"","datePublished":"2023-07-20T13:43:00.063Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Katerina Main"},"datePublished":"2023-07-15T21:43:18.48Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Got assistance from Mike today and couldn’t be happier!\nSo professional, quick, friendly, did everything he could and I really love the result. Highly recommend this place for any glasses related issues 🤩","comment":{"@type":"Comment","name":"","datePublished":"2023-07-19T00:23:59.996Z","text":"\nThank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Josh Osborne"},"datePublished":"2023-07-10T22:53:58.087Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Matt and the team were outstanding and helped me fix my visual issue!","comment":{"@type":"Comment","name":"","datePublished":"2023-07-11T23:13:20.133Z","text":"Hi! Thank you so much for your review. We are excited to hear Matt was able to help make your experience in LensCrafters a great one. We look forward to seeing you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Laura Booker"},"datePublished":"2023-07-08T20:03:25.846Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Tess was so wonderful. She listened very well and was able to aid me in selecting the glasses that I needed. She was very helpful, patient, informative, and kind.","comment":{"@type":"Comment","name":"","datePublished":"2023-07-17T21:04:48.384Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Brenda Nelson"},"datePublished":"2023-07-06T23:42:49.156Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"My husband and I went in the Altamonte mall location this afternoon to have his frames adjusted. Tess assisted him and did a spectacular job. She spent the time and made several adjustments until my husband's glasses fit comfortably. Great job, Tess!","comment":{"@type":"Comment","name":"","datePublished":"2023-07-19T02:37:35.451Z","text":"Hi! Thank you so much for your review. We are excited to hear Tess was able to help make your experience in LensCrafters a great one. We look forward to seeing you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Aaron Mingie"},"datePublished":"2023-06-16T22:27:39.175Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Dr Thompson was kind, caring, and professional. She was thorough and explained everything clearly. Office staff was all professional, caring, and efficient. Great job!","comment":{"@type":"Comment","name":"","datePublished":"2023-06-22T02:43:26.746Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Dia Gourdet"},"datePublished":"2023-06-15T15:20:04.258Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"My appointment was right on time and I was finished in less than 30 minutes. Everyone was very helpful but big thank you to Cassie for being so nice and knowledgeable when helping me look through different frames and lenses. Thank you all!","comment":{"@type":"Comment","name":"","datePublished":"2023-06-16T16:15:56.257Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Shayn Singh"},"datePublished":"2023-06-14T00:30:36.764Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Had a very pleasant experience while getting an eye exam for new glasses and contacts. My sales rep Evan was extremely helpful and courteous. He was knowledgeable about the frames as well as what my insurance covered and also gave good recommendations. He wasn’t pushy at all either and gave me the appropriate space to browse. I would recommend anyone visit this location for his help alone.","comment":{"@type":"Comment","name":"","datePublished":"2023-06-14T15:34:17.036Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ronald J Thomas"},"datePublished":"2023-06-11T16:04:39.379Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great Service and Products although a bit pricey. I would recommend and revisit.","comment":{"@type":"Comment","name":"","datePublished":"2023-06-21T01:28:21.017Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Qi'an Li"},"datePublished":"2023-06-10T16:26:12.119Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Stephanie was super helpful. We went to get our glasses adjust and now they fit perfectly!","comment":{"@type":"Comment","name":"","datePublished":"2023-06-20T02:08:56.852Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Patricia Perdomo"},"datePublished":"2023-06-05T00:34:29.819Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2023-06-05T14:33:54.59Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Steve Wightman"},"datePublished":"2023-05-28T18:36:31.328Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Josh was excellent! He fixed both my glasses and sunglasses in less than five minutes. He was very helpful and kind!","comment":{"@type":"Comment","name":"","datePublished":"2023-06-02T17:03:09.809Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Emilio Garcia"},"datePublished":"2023-05-28T05:27:25.051Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Loved this place and the people! I broke the lens on a pair of sunglasses so I went to several locations looking for an estimate to fix them. Since the glasses were vintage, most places gave me insanely high estimates and/or hardly gave me the time of day (including the lens crafters at the Mall at Millenia). This was the first place where I had a real conversation with someone who could actually help. Mike and Tess helped me purchase new lenses for my glasses and walked me through the charges. They were extremely kind and helpful with everything. I just got the glasses back and I couldn't be happier. I would highly recommend this place for all your glasses needs.","comment":{"@type":"Comment","name":"","datePublished":"2023-05-30T22:29:16.746Z","text":"Thank you for your feedback! We are happy to hear about your positive experience and look forward to serving you! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Charles Marcone"},"datePublished":"2023-05-27T21:16:02.985Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Tess did a great job adjusting my glasses. Took her under 5 mins, I was out the door in under 10 mins","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Anthoni Bennett"},"datePublished":"2023-05-27T10:55:59.989Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"When the Manager Steph looked intently into my eyes I knew the Altamonte LensCrafters and I would be together forever. The staff at this store is the best.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"John Schnell"},"datePublished":"2023-05-23T18:24:32.065Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Always a great experience","comment":{"@type":"Comment","name":"","datePublished":"2023-06-05T20:42:38.839Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Marcelo Oliveira Andrade"},"datePublished":"2023-05-21T16:09:42.403Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great service! Highly recommend","comment":{"@type":"Comment","name":"","datePublished":"2023-06-06T16:13:50.551Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"gamegod hd"},"datePublished":"2023-05-20T17:51:19.879Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2023-06-07T15:22:28.395Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Sl101 D"},"datePublished":"2023-05-16T19:15:14.535Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Evan was very nice and helpful, and got my glasses tightened and cleaned in no time!","comment":{"@type":"Comment","name":"","datePublished":"2023-06-08T19:11:36.008Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Krystal Alicea"},"datePublished":"2023-05-16T16:34:51.505Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2023-06-08T20:38:14.977Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Deborah Romano"},"datePublished":"2023-05-13T13:05:41.554Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The team at LensCrafters did a fantastic job of diagnosis my vision issues and then helping me to find a pair of corrective lens that make me feel like I am at the height of fashion. I will be bringing my son in next. I highly recommend LensCrafters.","comment":{"@type":"Comment","name":"","datePublished":"2023-06-09T21:13:04.562Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Gwen L."},"datePublished":"2023-05-11T23:54:08.183Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Mike is very helpful and informative. He walked me through all my options with getting a new pair of glasses and explained everything clearly. I had a great experience here!","comment":{"@type":"Comment","name":"","datePublished":"2023-06-08T15:52:33.417Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Donna Grant"},"datePublished":"2023-05-11T21:18:58.774Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Evan was extremely helpful with picking out frames for me and explaining the lenses I needed.","comment":{"@type":"Comment","name":"","datePublished":"2023-06-08T17:34:59.788Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Johnny Honorato"},"datePublished":"2023-05-09T22:46:11.32Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Evan and the Manager Mike are the best!! Ask for them is you ever need help on frames!","comment":{"@type":"Comment","name":"","datePublished":"2023-05-10T01:17:50.93Z","text":"Hi! Thank you so much for your review. We are excited to hear that Evan and Mike were able to help make your experience in LensCrafters a great one. We look forward to seeing you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Marsena Wallace"},"datePublished":"2023-05-06T22:46:54.472Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Matt at Lens Crafters helped me by replacing the screw in my Raybans! No charge. He was very helpful and I had a great experience! I highly recommend him and LensCrafters!","comment":{"@type":"Comment","name":"","datePublished":"2023-06-15T14:54:40.35Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Tyeisha Barnett"},"datePublished":"2023-05-01T17:52:41.477Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"If mike can’t fix. No one can","comment":{"@type":"Comment","name":"","datePublished":"2023-06-13T18:07:49.044Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Stephanie Nelson"},"datePublished":"2023-05-01T10:56:31.078Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I love this location Tess really helped me find the glasses that were a great fit.","comment":{"@type":"Comment","name":"","datePublished":"2023-06-13T19:13:00.589Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Aspen_"},"datePublished":"2023-04-30T16:04:43.812Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Went here to get my screws tightened and the person doing it was very kind and made sure that they were secure. First time here and I would 100% go again :)","comment":{"@type":"Comment","name":"","datePublished":"2023-06-13T00:56:14.354Z","text":"Awesome to hear! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Gary Dickerson"},"datePublished":"2023-04-30T00:16:02.757Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Knocked the lens out of my glasses at the beach the day before our flight. They were able to fix them for me that evening. Great service.","comment":{"@type":"Comment","name":"","datePublished":"2023-06-12T23:30:21.477Z","text":"Thank you for your review! We are happy to hear our staff was ready and able to assist you in a timely fashion. We strive to train our associates to deliver the best customer service in the marketplace. "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"J. P."},"datePublished":"2023-04-15T20:08:47.626Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The service was awesome with Dr. Libby and the sales associates","comment":{"@type":"Comment","name":"","datePublished":"2023-04-21T12:56:28.851Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ismael Garlobo"},"datePublished":"2023-04-14T19:31:52.776Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"My wife and I came into town for a weekend vacation and I forgot to pack my one day contacts I walked in and with a huge smile Lisa was able ro help me out and get me some contacts. She was an angel and I would recommend this location to anyone","comment":{"@type":"Comment","name":"","datePublished":"2023-04-14T20:21:39.823Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Angel Castillo"},"datePublished":"2023-04-11T20:18:10.255Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Wow amazing no charge on my sons eye classes my daughter slaps them off an knock the screw out of one side an at no charge they fix them if you need a screw in u know we’re to go🙂","comment":{"@type":"Comment","name":"","datePublished":"2023-04-17T17:14:28.628Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Katelyn Townsend"},"datePublished":"2023-04-01T19:45:18.497Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"First time coming here, Dr Thompson was amazing, so nice and knowledgeable. Mike helped me with my glasses and was very nice to work with. I will be back in the future :)","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Celena Girem"},"datePublished":"2023-03-31T19:37:45.444Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Amazing service from mike!","comment":{"@type":"Comment","name":"","datePublished":"2023-04-05T20:47:57.34Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Carmen Quiñones"},"datePublished":"2023-03-26T14:57:13.083Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"From the moment I arrived everyone was super nice. The eye exam was excellent. Ms. Sham was very informative and took her time to explain everything.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Eileen"},"datePublished":"2023-03-20T16:04:03.618Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Abigail Jeter"},"datePublished":"2023-03-19T20:50:16.072Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kevin"},"datePublished":"2023-03-17T21:49:08.94Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Thank you to Matt for on the spot repair of my wife's glasses.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Dara Mlinek"},"datePublished":"2023-03-17T20:44:49.128Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Matt G. was excellent! We are visiting from out of town and he provided outstanding customer service. He address all of our needs and is another reason we do our business with LensCrafters.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Carol Delk"},"datePublished":"2023-03-16T17:11:19.558Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Between Dr. Sham who listened, explained and cared during my exam and Matt who assisted with my choice of glasses, i could not have felt happier that i went back to LensCrafters.","comment":{"@type":"Comment","name":"","datePublished":"2023-03-22T17:19:44.52Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Diane Wolf"},"datePublished":"2023-03-14T19:15:15.071Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The doctor named Cynthia Rodriguez was fantastic!! She was so knowledgeable and thorough. Best eye exam I’ve ever had. The technician (Evan) was helpful, friendly and efficient.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"M J"},"datePublished":"2023-03-13T19:24:04.224Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"My experience was awesome. The sales person named Megan was fantastic she took her time to make sure my glasses were adjusted right. She was a pleasure to work with. She has a great sense of humor thank you, Megan. Lenscrafters are lucky to have a great associate.😚 two thumbs up to Megan👍🏻👍🏻","comment":{"@type":"Comment","name":"","datePublished":"2023-03-14T13:13:02.409Z","text":"Thank you for your review. We are sorry to hear your experience did not meet your expectations. Please go to http://ms.spr.ly/62655L1hB to follow up, so we can work to correct this issue."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Gregory Langfeld"},"datePublished":"2023-03-13T19:13:43.62Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Rectified Approach"},"datePublished":"2023-03-13T18:45:19.902Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Evan is an absolute rockstar when it comes to sales! If you have any questions about Ray-Bans, don’t hesitate to reach out to him. He’s always up for helping you out.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Berta Simberg"},"datePublished":"2023-03-13T02:53:34.197Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I was on a time crunch and both, the doctor and the sales specialist made it happen for me. No time wasted!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jesus Rivera"},"datePublished":"2023-03-11T22:06:26.516Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"tina Doubleday"},"datePublished":"2023-03-11T17:03:34.213Z","reviewRating":{"@type":"Rating","ratingValue":"2","bestRating":"5"},"reviewBody":"I don’t like being told my order will be in in 2 weeks for me to still be waiting for it on the 15th day. At least one pair showed up so I can use them. Never had to wait this long at Eyedeal optical","comment":{"@type":"Comment","name":"","datePublished":"2023-03-13T16:02:21.203Z","text":"Thank you for your review. We are sorry to hear your experience did not meet your expectations. Please go to http://ms.spr.ly/62675xvZF to follow up, so we can work to correct this issue."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Juan Portillo"},"datePublished":"2023-03-04T22:52:37.486Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Thanks to Evan for helping me out with my new glasses.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Asha KC4Life"},"datePublished":"2023-03-03T19:10:07.917Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Matt Garrett and Dr Sham were extremely knowledgeable and very professional. I for sure would recommend family and friends to visit for their eye care needs.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"hailey roy"},"datePublished":"2023-02-28T21:20:15.854Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I was able to get my frames from a different company adjusted quickly and free of charge!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Camila Vaca"},"datePublished":"2023-02-17T18:16:20.847Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Amazing staff, the quality of service was great. Very professional","comment":{"@type":"Comment","name":"","datePublished":"2023-02-23T16:44:10.373Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ashley Terry"},"datePublished":"2023-02-10T19:45:30.768Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"James was so amazing","comment":{"@type":"Comment","name":"","datePublished":"2023-02-16T17:14:56.159Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"VERONICAS MFV"},"datePublished":"2023-02-09T00:23:07.796Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2023-02-14T18:44:49.03Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Sherika Stampley"},"datePublished":"2023-02-04T23:08:31.229Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Evan you were absolutely a pleasure to work with. Thank you so much for your assistance, answering all my Ray-Ban questions and helping me with my selections. Can’t wait til my new frames come in!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"_lydiamj"},"datePublished":"2023-01-30T15:32:17.708Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Josh was extremely helpful and fantastic.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Hope Elliott"},"datePublished":"2023-01-27T16:29:05.53Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very helpful and reliable!!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Nidia Guzman"},"datePublished":"2023-01-24T15:02:56.727Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Everyone was so nice and helpful. Got me a great deal on glasses! Thank you!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"David Bennett"},"datePublished":"2023-01-23T23:16:19.636Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"James is the man!!! Extremely polite and helpful.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"J James"},"datePublished":"2023-01-18T22:51:33.261Z","reviewRating":{"@type":"Rating","ratingValue":"2","bestRating":"5"},"reviewBody":"The two gentlemen that were in the store when I came in were unpleasant. I only asked to try on frames bc online virtual try ons didn’t seem to be helpful. Would not come back to this location","comment":{"@type":"Comment","name":"","datePublished":"2023-01-24T18:01:17.217Z","text":"Hi there, thank you for your review. We are disappointed to hear about your experience. We strive to provide the best glasses and customer service in the industry. Please go to https://www.luxotticacustomercare.com/lenscrafters so we can resolve this issue.\n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"zellwood 32"},"datePublished":"2023-01-18T18:01:17.191Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Evan was extremely helpful. In and out quickly.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"D S"},"datePublished":"2023-01-17T03:30:00.054Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I had an eyewear emergency and had to have an eye exam and new prescription glasses ordered. Everyone was extremely friendly, professional, and helpful. Very happy with the experience so far!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"André Bidá"},"datePublished":"2023-01-12T15:59:53.688Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Terrible service.\nI tried replace twice the leg tip of my glasses, and the last response was “I don’t know where my tips are. Go to another store.”\nSure. I will never return to this store.","comment":{"@type":"Comment","name":"","datePublished":"2023-01-12T16:13:19.815Z","text":"Thank you for your review. We are sorry to hear your experience at LensCrafters did not meet your expectations. We strive to meet all of our customer needs. Please go to https://www.luxotticacustomercare.com/lenscrafters to follow up so we can redirect your concern to the appropriate person. "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"K Jones"},"datePublished":"2023-01-10T21:17:48.122Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Met with Tess who showed me selection of frames. She was very helpful. Went home to think about it! Just came back to purchase frames and lenses. Matt G. guided me through the process & was extremely helpful & knowledgeable. Bought an awesome pair of transition progressive glasses. Will definitely be back and recommend!","comment":{"@type":"Comment","name":"","datePublished":"2023-01-10T21:32:18.749Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jose Torres"},"datePublished":"2023-01-07T20:44:19.995Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Evan 787414 wss super helpful","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Patricia Jackson"},"datePublished":"2023-01-05T00:16:56.072Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I was able to pick five pair of glasses and then pick the pair that I wanted. Staff was patient, kind, polite, respectful. I was in the store less than an hour","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"John Bautista"},"datePublished":"2022-12-18T01:23:01.06Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I’ve been going to lenscrafters for 10+ years and today was by far the best experience I’ve had! Tess and Josh were so great, they answered all my questions and made the process stress free.\n\nThank you Josh and Tess for your attention today!","comment":{"@type":"Comment","name":"","datePublished":"2022-12-22T22:09:52.819Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Vera Clark"},"datePublished":"2022-12-14T15:00:35.587Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great doctor Mrs. Rodriguez","comment":{"@type":"Comment","name":"","datePublished":"2022-12-19T20:29:32.428Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!\n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Astrid lasso"},"datePublished":"2022-12-08T22:03:00.38Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Evan is amazing!! So patient and knowledgeable. Thank you Evan!","comment":{"@type":"Comment","name":"","datePublished":"2022-12-13T21:50:58.472Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jeff Rassel"},"datePublished":"2022-12-06T14:09:34.848Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-12-08T21:05:37.148Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Darlene Hickam"},"datePublished":"2022-12-01T21:40:04.762Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Dr. Shams was so great for my eye exam! Loved her bedside manner and took her time with me! Stephanie was so helpful with honest feedback and direction to narrow down my choices on frames & help me find the frames I would like within my budget. I highly recommend this Lenscrafter’s store!","comment":{"@type":"Comment","name":"","datePublished":"2022-12-01T21:51:20.366Z","text":"Thank you for your review. Our associates are some of the best around and we are always happy to hear our customers feel the same! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Sharenzo Billy"},"datePublished":"2022-11-24T02:49:21.581Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great experience awesome customer service","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"s s"},"datePublished":"2022-11-17T21:54:44.513Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Sincere Thank You to Josh and Mark, for taking the extra Time to assist me with my transition lens. Thank you! Thank you!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Criselda Treviño Vela"},"datePublished":"2022-11-13T18:50:17.905Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-11-17T19:49:37.304Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!\n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Sakina Jaffer"},"datePublished":"2022-11-08T16:32:37.57Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Amazing!! Super friendly and very willing to help! Thank you for awesome staff!","comment":{"@type":"Comment","name":"","datePublished":"2022-11-08T16:56:18.647Z","text":"Thank you for your review. Our associates are some of the best around and we are always happy to hear our customers feel the same! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Cameron Pontoon"},"datePublished":"2022-11-05T21:50:13.25Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Good service kind in store","comment":{"@type":"Comment","name":"","datePublished":"2022-11-09T16:56:05.703Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Brandon Allen"},"datePublished":"2022-11-04T08:18:58.43Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Store Market Manager - Stephanie Massa is unpleasant, unprofessional, and RUDE.\n\nStore Market Manager - Stephanie Massa is unpleasant, unprofessional, and RUDE\n\nSubmitted a complaint via the customer care form on 10/17. Per Luxottica's customer care policy, complaints are expected to be answered in 5 business\n\nGhosted, heard nothing from customer care or the Regional Manager, so I followed up on 10/26 inquiring about my complaint:\n\nResponse By Email (Jason S) (10/27/2022 02:04 PM)\nHello ,\n\n\"Thank you for contacting LensCrafters!\n\nI apologize about not getting a response from the regional manager. Regrettably, we have not heard back from him either. I have forwarded your cares form to the zone vice president of store 0304 for review. Please allow 2 business days for them to research and respond. If we hear anything as well, we will reach out to you. I am sorry for the inconvenience.\n\nAgain, thank you for contacting LensCrafters. Have a great day!\n\nBest Regards,\n\nJason S\nLensCrafters Customer Service\"\n\nGhosted AGAIN!\n\nFollowed-up AGAIN on 11/01 after no response from customer care or Management.\n\nResponse By Email (Jennifer A) (11/03/2022 04:05 PM)\nHello Brandon,\n\n\"Thank you for sharing your experience with Lenscrafters, your feedback is essential in identifying opportunities for improvement as we strive to deliver the best possible customer experience.\n\nWe understand the resolution below was provided by the store and have closed Care form ticket 221017000031 accordingly.\n\n*The store advised that you used your EPP and paid $25.00 for a new frame on 10/18/22. They provided info on how to file a digital warranty claim.\n\nWe apologize for not meeting the level of service expected and for any inconvenience this has caused. We hope this satisfactorily addresses your concerns. Again, thank you for your time and for being a valued customer.\n\nBest Regards,\nJennifer A.\nLenscrafters Customer Resolution Team\"\n\nManagement never communicated with me and the customer care form was closed by the store. UNPROFESSIONAL AND DISMISSIVE.","comment":{"@type":"Comment","name":"","datePublished":"2022-11-07T19:23:44.198Z","text":"Hi there, thank you for your review. We are sorry to hear about your experience. Please go to https://www.luxotticacustomercare.com/lenscrafters to follow up so we can work to correct this issue."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ryangleen"},"datePublished":"2022-11-03T17:12:37.735Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-11-07T20:36:42.191Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!\n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Vi"},"datePublished":"2022-10-31T23:48:41.651Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Unfortunately, the woman manager here is incredibly combative and attempting to force me into purchasing. I won’t be returning. My friend also had a difficult time with her recently. Debating complaining to corporate. The turnover is poor and I can’t imagine it’s due to a happy work environment.","comment":{"@type":"Comment","name":"","datePublished":"2022-11-01T13:00:53.687Z","text":"Thank you for your review. We are sorry to hear your experience at LensCrafters did not meet your expectations. We strive to meet all of our customer needs. Please go to https://www.luxotticacustomercare.com/lenscrafters to follow up so we can redirect your concern to the appropriate person. "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Himani Shah"},"datePublished":"2022-10-29T22:17:32.205Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-11-02T19:22:27.037Z","text":"Thank you for your review! We look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"jerine Mahabir"},"datePublished":"2022-10-25T21:40:58.498Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-10-27T19:42:12.805Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"John Read"},"datePublished":"2022-10-25T13:40:38.41Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Every single member of the staff here is absolutely fantastic! 🤩 If you’re looking for a team of professionals who genuinely care about your vision, you’ve come to the right LensCrafters. A special shout-out to Evan for going above and beyond—he’s easily one of the best employees this company has ever had! 👏✨","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Juan Rodriguez"},"datePublished":"2022-10-18T01:59:30.41Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"We love Stephanie! Thank you for being the best! Rodrigo","comment":{"@type":"Comment","name":"","datePublished":"2022-10-19T19:23:11.092Z","text":"Great to hear! We appreciate your review and hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Brandon Allen"},"datePublished":"2022-10-17T16:34:49.752Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Store Market Manager - Stephanie Massa\n\nFirst and foremost, Stephanie Massa (Store Market Manager) is very unprofessional and condescending. My frames snapped at the bridge while cleaning them a few days ago. Soon after the frames broke, I called LensCrafters in Altamonte Mall on 10/15 (where I initially purchased the frames/lenses) to make sure that I was still within my EPP and that the frames were in stock and available. Spoke with a nice male store associate and he confirmed my EPP was still valid, and that the frames were in stock. Being that it was the weekend, I did not make it into the store until 10/17. On 10/17, walked-In and chatted with two nice male associates about my issue, one of which was the guy I chatted with prior on the phone. He already had my frames set to the side and my information ready to assist. While working with the two male associates we were discussing the frames and how they easily snapped at the bridge while I was routinely cleaning them, they mentioned that they have had numerous customers come in and have the same issue with my specific frame, confirming that it is a known product defect. After chatting with the two male associates about the known issue and inquiring about hypotheticals (if the frame broke again at the bridge), Stephanie Massa walks in. While asking the male associate about possible changing frames if the bridge breaks again (being that there is a known issue/defect with my specific frame - still under EPP), the male associate inquires with Stephanie Massa about the issue and what my options would be. Before even hearing me out and listening to my issue/concern, she shoots me down and rudely says - \"We cannot switch frame styles\". I again begin to explain to Stephanie my issue/concern and she repeats, \"I cannot switch frame styles, it is policy\". I again try to explain that based on my conversation with your fellow store associates, this specific frame has a defect at the bridge and if my frame breaks again, I wouldn't be comfortable getting the same frame if there's a known issue with the frame's integrity. Stephanie follows up with \"Who told you that? What associate told you that?\", \"Oakley is one of our best brands\", \"I cannot speak on how you wear your glasses or what happened to yours, but I cannot switch frames styles, I am not aware of an issue with the frames\", all while not looking at me and filling the register with money from a bank bag, very dismissive. This is right after I just chatted with other store associates about them having numerous customers come in with the same issue/concern. At this point, I am disappointed and upset. Stephanie's attitude and delivery were rude and condescending. I expressed my disappointment to her and she follow-up with \"I just got here, and you started with me\". Remind you, I was not the one who initially brought her into the conversation, one of the male associates asked her a question, and that is how she was brought in. After all of this, I did not know that Stephanie Massa was the Store Manager, I asked for management information and was provided with her card and realized that the rude associate that I was talking to was Stephanie, the store manager. To confirm, I asked Stephanie if she was the store manager, and she said yes. At this point, she wanted to attempt to chat with me about warranty information and other options involving warranties. I responded, \"prior to you being rude and condescending, you should have presented me with all options and possibilities, that is the professional thing to do\". She responded \"Thank you for your feedback\" as walked off and told me to have a great day (in a very facetious and dismissive tone). WORST EXPERIENCE EVER. This was done in front of other associates and customers. She attempted to gaslight me and make it seem like I was the issue and humiliate me in front of her coworkers and customer.","comment":{"@type":"Comment","name":"","datePublished":"2022-10-17T17:06:55.109Z","text":"Hi there, thank you for your review. We are sorry to hear about your experience. Please go to https://www.luxotticacustomercare.com/lenscrafters to follow up so we can work to correct this issue."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"LYNN BENDER"},"datePublished":"2022-10-11T14:48:39.249Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great eye exam. Meet all my needs with great care and knowledge. Staff was friendly and thorough. Love this place","comment":{"@type":"Comment","name":"","datePublished":"2022-10-11T19:19:08.756Z","text":"Awesome to hear! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Zachary Nuse"},"datePublished":"2022-10-10T23:05:44.965Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Really nice people here. Sofia fixed and cleaned my Grandfather's glasses. No questions, no charge. Great customer service! Thank you!","comment":{"@type":"Comment","name":"","datePublished":"2022-10-12T18:30:15.256Z","text":"Awesome to hear! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Anthony Laporte"},"datePublished":"2022-10-04T19:58:55.945Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-10-10T19:11:19.816Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Justin Perry"},"datePublished":"2022-09-16T19:36:20.877Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"One of the screws in my frames came out and I walked in with no appointment and asked if it was ok to have someone fix my frames for me. I was given clear and concise time expectations in the most polite manner. The staff was friendly and courteous and even delivered my frames to me at work (in the same mall) as a kind gesture. Hands down, the best experience I’ve had with any lens/frames retailer in my life. 10/10 will go back for my next pair.","comment":{"@type":"Comment","name":"","datePublished":"2022-09-21T19:33:46.535Z","text":"Thank you for your review. Our associates are some of the best around and we are always happy to hear our customers feel the same!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Elias Chesy"},"datePublished":"2022-08-30T17:40:46.146Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Had to rush a pair of sunglasses from lens Crafters and was happy with their store front doctor and support staff who had checked me on all of the new state of the art machines . Happy to come back in 7-14 days to get my new RayBand Shades 😎","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Fernando Urso"},"datePublished":"2022-08-26T17:34:51.16Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Dr Halek was amazing and wonderful. The way she does, you feel confident and it is not just taking your money. She knows what she is doing. I appreciate very much. I order the lens with 50% off and the Frame with the Emily and she was very kind also. Just waiting to have my new Glasses. Thank You","comment":{"@type":"Comment","name":"","datePublished":"2022-08-29T20:05:44.632Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ernest Lockridge"},"datePublished":"2022-08-22T19:52:40.385Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very nice staff that is there doctor everything was perfect walked in did eye exam and picked out my glasses highly recommend this place to get everything done thank very much Len Crafters","comment":{"@type":"Comment","name":"","datePublished":"2022-08-23T19:32:53.054Z","text":"Hi! Thank you so much for your positive review. We are happy we could help with your vision needs and look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Des Ashley"},"datePublished":"2022-08-18T21:49:43.346Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"My daughter broke the frame of her glasses which I thought was beyond repair. Mike at LensCrafters Altamonte springs mall was AWESOME. He took the time to to create a miracle. I can’t recommend the store or Mike any higher , truly a fantastic customer experience . Thank you Mike , thank you LensCrafters. I’d award 10 stars if I could","comment":{"@type":"Comment","name":"","datePublished":"2022-08-19T19:28:08.93Z","text":"Hi! Thank you so much for your review. We are excited to hear Mike was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Tim Daniels"},"datePublished":"2022-08-14T16:57:11.914Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Matt did an excellent job repairing my sunglass lenses when no one else could. Thanks!","comment":{"@type":"Comment","name":"","datePublished":"2022-08-19T15:28:07.611Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"fatemeh soufiabadi"},"datePublished":"2022-08-09T19:43:39.208Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Today I was there. I had two pair of sunglasses that have some issues. They were so friendly and professional. They took care of my sunglasses right the way 🤗 and they didn’t charge me. Thank you","comment":{"@type":"Comment","name":"","datePublished":"2022-08-10T19:40:36.017Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ken Click"},"datePublished":"2022-08-05T21:13:25.042Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Dr. Thompson and her team were very courteous and professional. Dr. Thompson was the most thorough eye doctor I have ever been to. The glasses team then helped my wife and I pick out our new pairs. Great service and attention by all!","comment":{"@type":"Comment","name":"","datePublished":"2022-08-08T17:13:05.258Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jenelle F"},"datePublished":"2022-07-22T18:23:52.233Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-07-25T16:34:25.415Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kevin Willoughby"},"datePublished":"2022-07-17T21:07:18.961Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"My glasses were essentially broken, but that did not stop Josh from fixing them. Incredible service.","comment":{"@type":"Comment","name":"","datePublished":"2022-07-20T16:09:38.156Z","text":"Hi! Thank you so much for your review. We are excited to hear Josh was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Judy Rogers Weaver"},"datePublished":"2022-07-13T19:55:07.4Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-07-14T19:04:47.76Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Amber Lycan"},"datePublished":"2022-07-01T14:07:07.502Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-07-06T15:05:47.371Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Amar Harrinarine"},"datePublished":"2022-06-18T21:50:32.607Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Rory Mullarney"},"datePublished":"2022-06-11T15:01:57.813Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very impressed with this LensCrafters store and particularly Josh who waited on me. He is so good to work with and very knowledgeable about their products that I just knew we were in a good place with him and it was going to be good. It was great! He did such a good job that I called my son who was needing glasses and we went back again to Josh and he got 2 pairs of glasses. We will always go here now!","comment":{"@type":"Comment","name":"","datePublished":"2022-06-14T18:59:57.791Z","text":"Hi! Thank you so much for your review. We are excited to hear Josh was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"mindy rhoades"},"datePublished":"2022-05-30T19:47:35.91Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"My husband was in dire need of glasses. His old ones had been ruined from lacquer at work. He had been put on hospice care for other ailments. But, needed to be able to see to help with quality of life for what time he has left. The staff was amazing! They helped us get him a more affordable pair and had them ready for him the very next day! Thank you, it means more than you know during this stressful time!!!","comment":{"@type":"Comment","name":"","datePublished":"2022-05-31T19:43:12.77Z","text":"Thank you for your review. Our associates are some of the best around and we are always happy to hear our customers feel the same!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"DG_Xeno"},"datePublished":"2022-05-30T18:24:16.555Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The staff was very helpful in assisting me with a lens replacement.","comment":{"@type":"Comment","name":"","datePublished":"2022-05-31T20:46:05.131Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Sandy Johnson"},"datePublished":"2022-05-28T18:14:33.974Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great experience. Even with progressive lenses, they were ready in less than 48 hours!!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Judith Ramirez"},"datePublished":"2022-05-28T03:55:26.46Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"If I could give zero , would have give that . I had a very bad experience at the LensCrafters location where I purchased my glasses about 37 days ago at Altamonte Mall location. I noticed some scratches and because I had always purchased my glasses with them and I know the quality of the lenses thought had to be a lenses defect, then procede to visit that location . The minute I showed the person at Altamonte stated something got a hold of the glasses in a very rude tone and that if that was the case I will not be covered because I didn’t purchased the protection , and I stated never had to before because for over 20 years I have been buying my glasses without and issue, and never purchased protection to which she responded that wasn’t always the case , then she went back to the lab and came back stating the same , so I was like then I loss my money, since she kept saying something bit the glasses. I was very disappointed and stated will be the end of my relationship with the company. She was not sympathetic or showed concern. She just replied nothing I can do . I didn’t know she was the manager , so I decided to call as soon as I got home and ask for manager and got the assistant manager who was even more rude , and didn’t want to hear and stated to go there tomorrow to speak with manager, and I said I spoked with a lady and he said , okay so then that was the manager and there is nothing we can do . I then replied I guess a call to BBB to put a complaint, should be my next step, and he said okay. Horrible experience all around . I still don’t understand what happened to my glasses in only thirty seven days , and my money was down the drain . For sure will not be coming back next year !!!","comment":{"@type":"Comment","name":"","datePublished":"2022-05-31T14:34:51.926Z","text":"Thank you for your review. We are sorry to hear your experience at LensCrafters did not meet your expectations. We strive to meet all of our customer needs. Please go to https://www.luxotticacustomercare.com/lenscrafters to follow up so we can redirect your concern to the appropriate person."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Aryanne George"},"datePublished":"2022-05-23T19:58:57.012Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very friendly loving staff, detail oriented. Would recommend to everyone!!!!!","comment":{"@type":"Comment","name":"","datePublished":"2022-05-24T20:09:43.888Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"ava hassett"},"datePublished":"2022-05-22T16:24:33.716Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Matt was very accommodating and helpful he fixed my glasses and was very fast!!!","comment":{"@type":"Comment","name":"","datePublished":"2022-05-26T20:03:40.316Z","text":"Hi! Thank you so much for your review. We are excited to hear Matt was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jim Daniel"},"datePublished":"2022-05-21T21:47:07.639Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Sharareh Shafieikhazaneh"},"datePublished":"2022-05-17T17:40:53.181Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Roland was amazing.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Daniel Fore"},"datePublished":"2022-05-10T15:47:31.116Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-05-11T14:56:58.572Z","text":"Great to hear! We appreciate your review and hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Oz Ron"},"datePublished":"2022-05-07T21:28:17.432Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"CHARLOTTE S. Was an awesome help to me with tightening and adjusting my frames. She was patient, took her time and handled me and my item with care!","comment":{"@type":"Comment","name":"","datePublished":"2022-05-09T15:03:17.904Z","text":"Hi! Thank you so much for your review. We are excited to hear Charlotte was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Shalaia Wilsonn"},"datePublished":"2022-05-06T20:32:30.291Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-05-12T16:19:40.273Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Anthony Mirra"},"datePublished":"2022-05-02T17:57:08.267Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Matt was very helpful ! Five star rating","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Michael Branan"},"datePublished":"2022-04-27T15:58:03.102Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"My wife’s Oakleys needed a replacement screw for her frame. I originally purchased the glasses from Sunglass Hut, who took 10 days to order the wrong screws!!!! They could not even get the correct screws!\n\nI walked a short distance down the way to Lens Crafters. I asked Matt if he could help me out. He did! On the spot!\n\nYou his is how customer service is done.","comment":{"@type":"Comment","name":"","datePublished":"2022-04-28T18:45:52.354Z","text":"Hi! Thank you so much for your review. We are excited to hear Matt was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Angelo Thomas"},"datePublished":"2022-04-26T23:03:42.018Z","reviewRating":{"@type":"Rating","ratingValue":"4","bestRating":"5"},"reviewBody":"Jalekza was very helpful and so nice, keep doing amazing 👍🏻","comment":{"@type":"Comment","name":"","datePublished":"2022-04-27T15:34:48.345Z","text":"Hi! Thank you so much for your review. We are excited to hear Jalekza was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Marjery Lopez"},"datePublished":"2022-04-24T17:45:17.229Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Service is excellent! I have been to other Lens crafters before, but I truly feel today i had the best and thorough eye exam. Staff is very attentive and helpful. Dr. Thompson was great! I will definitely continue to come here for eye care!!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Juan Rosa"},"datePublished":"2022-04-23T20:21:36.029Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Jalekza great service","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Luz K"},"datePublished":"2022-04-13T23:21:11.357Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Excellent customer service. Eye glass repair ready in an hour!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Stbr Films"},"datePublished":"2022-04-13T16:21:09.668Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I LOVE CHARLOTTE !!! Great quality work, i just bought me some versace glasses !! And like i was offering to tip for such great service but she rather a review! So boss man i need her to have a raise to 100 a hour 😎🔌❤️","comment":{"@type":"Comment","name":"","datePublished":"2022-04-18T14:59:49.371Z","text":"Hi! Thank you so much for your review. We are excited to hear Charlotte was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Cyn"},"datePublished":"2022-04-12T22:26:03.59Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-04-14T16:21:35.347Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"LD mitchell"},"datePublished":"2022-04-12T21:55:54.701Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"The service was less than stellar and I was made to feel as if I was bothering them! I was amazed when the sales person told me that the frames that I had purchased from the store less than a year ago was never sold at the store! It would seem that the high turnover of goods and sales people indicates instability rather than quality.","comment":{"@type":"Comment","name":"","datePublished":"2022-04-14T16:40:11.396Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Roman De Donato"},"datePublished":"2022-04-09T20:00:04.916Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Excellent staff and great service overall. I appreciated their timeliness and ability to service me quickly when I had my daughter.","comment":{"@type":"Comment","name":"","datePublished":"2022-04-15T17:58:48.109Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Glenn Darrin"},"datePublished":"2022-04-04T19:38:01.849Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Awesome service! Went in for a frame adjustment and replacement case for my RayBan sunglasses and was taken care of immediately. Didn't even have an appointment. Thank you!","comment":{"@type":"Comment","name":"","datePublished":"2022-04-06T16:32:03.158Z","text":"Hi! Thank you so much for your positive review. We are happy we could help with your vision needs and look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Connor Darrin"},"datePublished":"2022-04-04T19:36:46.802Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-04-06T16:35:55.238Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ricca Gonzalez"},"datePublished":"2022-03-28T22:19:23.081Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Daniel did great! she helped me have the perfect fit glasses thank you!","comment":{"@type":"Comment","name":"","datePublished":"2022-03-29T16:19:56.956Z","text":"Hi! Thank you so much for your review. We are excited to hear Daniel was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Leandra Gallego"},"datePublished":"2022-03-27T00:16:51.33Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"eammon walsh"},"datePublished":"2022-03-26T16:20:39.476Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Edward Elliott"},"datePublished":"2022-03-24T13:43:27.824Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Exam was quick and efficient and sales associate Charlotte was very helpful and knowledgeable.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kimya Dudley"},"datePublished":"2022-03-21T23:39:50.086Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Jalekza was amazing!!! I was in the store 3/20 after America’s Best declined to accept putting my prescription that they prescribed into my new Tiffany glasses. Lens Crafters not only did the job it was done in 24 hours.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Elaine Simeonidis"},"datePublished":"2022-03-19T00:12:23.53Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Excellent customer service! Jalekza was very patient and involved in helping pick out frames and discussing pricing options. The staff were very kind and helpful. Dr. Libby Thompson is by far one of the very best! Thank you LensCrafters!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Salwa Meghjee"},"datePublished":"2022-03-14T22:32:10.304Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Jalexa was very helpful","comment":{"@type":"Comment","name":"","datePublished":"2022-03-15T14:12:16.749Z","text":"Hi! Thank you so much for your review. We are excited to hear Jalexa was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Nixon Bone"},"datePublished":"2022-03-08T22:35:40.737Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Rolon","comment":{"@type":"Comment","name":"","datePublished":"2022-03-09T16:50:21.794Z","text":"Great to hear! We appreciate your review and hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Penny Wellman"},"datePublished":"2022-03-08T18:47:15.596Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Stopped by because my glasses are incessantly falling off and the adjusted them quickly and were very friendly!","comment":{"@type":"Comment","name":"","datePublished":"2022-03-10T18:24:20.73Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jessica Perez"},"datePublished":"2022-03-08T18:06:34.838Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-03-10T19:54:37.231Z","text":"Great to hear! We appreciate your review and hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Maria Sosa"},"datePublished":"2022-03-06T00:37:23.645Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"adriana arzayus"},"datePublished":"2022-03-05T22:59:59.834Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Una excelente atencion y se tomo el tiempo para buscar mi descuento visual de mi compañia definitely recomiendo a Jalekza","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Tonie Campbell"},"datePublished":"2022-03-04T20:43:38.448Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very personable and knowledgeable. A wide variety of offices times. Provider was very up to with current evidence based practice.","comment":{"@type":"Comment","name":"","datePublished":"2022-03-09T18:06:53.926Z","text":"Thank you for your review. Our associates are some of the best around and we are always happy to hear our customers feel the same!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jalekza Gonzalez"},"datePublished":"2022-03-04T17:00:23.601Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"John Hagemeister"},"datePublished":"2022-03-04T16:14:24.171Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Krista S"},"datePublished":"2022-02-25T15:08:42.451Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Friendly staff, took care of me right away and fixed my glasses with no charge!","comment":{"@type":"Comment","name":"","datePublished":"2022-03-02T17:12:41.997Z","text":"Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Veronica Crowder"},"datePublished":"2022-02-19T16:36:01.652Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Everyone is so friendly and helpful.","comment":{"@type":"Comment","name":"","datePublished":"2022-02-24T20:25:00.554Z","text":"Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"William McCullom"},"datePublished":"2022-02-17T22:22:04.691Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"LaDeanna Downs"},"datePublished":"2022-02-14T13:50:36.587Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Dr. Thompson is amazing! I honestly have not had a better experience going to the optometrist. The staff was very friendly and helpful and I’m excited to get my new glasses soon😊","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Christine Fisher"},"datePublished":"2022-02-08T16:32:21.02Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"My glasses needed to be adjusted. They kept falling off my face. I walk and greeted by pleasant staff. Stephanie was so helpful and assisted me immediately. Made the adjustments I needed. Highly recommend.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Vitoria Oliveira"},"datePublished":"2022-02-02T13:10:23.098Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Awesome staff. Sarah was very helpful.","comment":{"@type":"Comment","name":"","datePublished":"2022-02-07T21:03:04.354Z","text":"Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Lina Carmona"},"datePublished":"2022-02-01T23:06:45.85Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Nancy Johnson"},"datePublished":"2022-01-31T22:05:24.507Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I was greeted with a smile, did not have to wait for service, and my glasses are good as new. Thank you Josh.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Manny Plaza"},"datePublished":"2022-01-29T17:39:00.632Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-02-03T21:46:33.176Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"CT Clear"},"datePublished":"2022-01-29T16:32:15.667Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Josh is incredible, if you need glasses come here!!","comment":{"@type":"Comment","name":"","datePublished":"2022-02-03T20:44:34.987Z","text":"Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Gabriel Strasser"},"datePublished":"2022-01-27T22:39:24.165Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Not a first time customer. Knowledgable staff was helpful, made extra effort to address my needs.","comment":{"@type":"Comment","name":"","datePublished":"2022-01-28T20:41:06.086Z","text":"Great to hear! We appreciate your review and hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Lauren Jones"},"datePublished":"2022-01-24T23:15:37.561Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great service getting my glasses adjusted with Stephanie! Will definitely recommend for quick and friendly service!","comment":{"@type":"Comment","name":"","datePublished":"2022-01-25T18:22:40.712Z","text":"Hi! Thank you so much for your review. We are excited to hear Stephanie was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Anije Peter"},"datePublished":"2022-01-23T01:22:09.158Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-01-28T16:49:36.346Z","text":"Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kaley Behrens"},"datePublished":"2022-01-18T15:58:31.492Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Excellent service","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Emily Walton"},"datePublished":"2022-01-15T16:57:52.148Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-01-19T18:03:24.214Z","text":"Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Shayla Denard"},"datePublished":"2022-01-12T19:51:48.538Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-01-14T21:05:32.241Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jarell pate"},"datePublished":"2022-01-12T17:45:34.991Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Mike Rosado was amazing. Fixed my designer shades in less than 10 minutes. Superior 5 star customer service!!!","comment":{"@type":"Comment","name":"","datePublished":"2022-01-14T19:51:22.151Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Christina Wood"},"datePublished":"2022-01-09T20:24:03.011Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Last minute on a Sunday and son had lost one of the pads to his glasses and this eye glass store was the only place open ( Altamonte Mall) near me. Hands down the best service! The lady was very kind and helpful. I will definitely be coming back!","comment":{"@type":"Comment","name":"","datePublished":"2022-01-10T20:27:53.567Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Yvonne Figueroa"},"datePublished":"2022-01-07T21:23:26.977Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-01-11T20:37:46.983Z","text":"Thank you for your review, all of our associates work diligently to provide a great experience! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Dana Campbell"},"datePublished":"2022-01-05T12:45:39.504Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Service was horrible i have been to many locations and this was the worst experience ever from doctors front desk to getting fit for my glasses there was no patience whatsoever i felt rush getting a glasses i will never go back to this location the only good experience was the doctor the staff is horrendous.","comment":{"@type":"Comment","name":"","datePublished":"2022-01-07T14:41:23.26Z","text":"Hello Dana,\nThank you for contacting us regarding your experience. I am providing you with the link to our Luxottica Cares Form. This form will request all necessary information, so that we may address your concerns as quickly as possible. To access the form, please visit:\nhttps://www.luxotticacustomercare.com/lenscrafters"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Linda Blair"},"datePublished":"2022-01-04T17:10:07.767Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Needed my glasses adjusted. Just walked in and they took care if it quickly!!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ruben Diaz"},"datePublished":"2021-12-30T17:34:00.186Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-01-04T17:24:52.919Z","text":"Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Cristina Villanueva"},"datePublished":"2021-12-20T23:29:01.83Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Rolan was very kind and helpful fixing my glasses without charging me!","comment":{"@type":"Comment","name":"","datePublished":"2021-12-21T17:35:03.264Z","text":"Hi! Thank you so much for your review. We are excited to hear Rolan was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Em K"},"datePublished":"2021-12-20T22:51:35.152Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-12-21T18:01:28.031Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Rocio Medina"},"datePublished":"2021-12-20T00:40:37.411Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-12-20T15:07:21.301Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"FR Sy"},"datePublished":"2021-12-18T18:47:24.254Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Excellent customer service ..Josh was fabulous!!!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"cathy sturniolo"},"datePublished":"2021-12-17T21:04:43.372Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Pam was absolutely amazing and a tremendous help with not only choosing new frames but also researching my vision plan. Super friendly and professional, and a great personality. I never felt rushed, and she is honest with her opinions.","comment":{"@type":"Comment","name":"","datePublished":"2021-12-20T14:52:36.523Z","text":"Hi! Thank you so much for your review. We are excited to hear Pam was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Mainette Muniz"},"datePublished":"2021-12-11T21:25:06.888Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-12-17T17:03:42.591Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Abhilash Manohar"},"datePublished":"2021-12-11T02:00:12.48Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Roland was really helpful !","comment":{"@type":"Comment","name":"","datePublished":"2021-12-16T14:34:04.193Z","text":"Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jyoti Abhilash"},"datePublished":"2021-12-11T01:52:30.4Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-12-16T14:34:08.435Z","text":"Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Matthew Rabin"},"datePublished":"2021-12-02T20:48:52.782Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Stephanie assisted me on cleaning my costa sunglasses at no cost.\nShe was Very Friendly.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Neri Stein"},"datePublished":"2021-12-01T18:33:39.092Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Matt is a great fixer!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"G3T MORE"},"datePublished":"2021-11-28T21:09:48.339Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great people! Good deals!","comment":{"@type":"Comment","name":"","datePublished":"2021-11-29T21:05:23.488Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jacquelyn Ballentine"},"datePublished":"2021-11-27T19:14:05.16Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Awesome service. All the glasses were adjusted even though we just came in for mine. 😃","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Danielle Jarema"},"datePublished":"2021-11-27T19:00:15.036Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Stephanie was so helpful and took the time to make sure I found the perfect pair of glasses.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Nelson Yu"},"datePublished":"2021-11-20T23:01:52.461Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"LensCrafters desire to make the customer happy with their glasses is unparalleled. Had a prescription that caused headaches/pain (and I never get headaches). They remade the lenses without extra cost and quickly too.","comment":{"@type":"Comment","name":"","datePublished":"2021-11-22T16:42:10.841Z","text":"Thank you for your review, all of our associates work diligently to provide a great experience! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Andrew Bolton"},"datePublished":"2021-11-19T17:29:21.774Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-11-24T18:04:42.922Z","text":"Thank you for your review, all of our associates work diligently to provide a great experience! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Johanna Mateo"},"datePublished":"2021-11-18T00:37:07.441Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Valentino Madkins"},"datePublished":"2021-11-14T17:08:41.797Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Ronald, Pam, Josh, Libby , everyone, I’m so sorry if I’m forgetting someone but they are the dream team of this place. They are quick, precise, polite & also very knowledgeable and helpful. They were able to get me in and out under short notice and with my busy work schedule. One of the nicest group of individuals I’ve encountered and super helpful. They gave me all the possible discounts available. I’ve been coming here for two years now and I’m so glad that I found out about this place. As always, thank you for you great service.","comment":{"@type":"Comment","name":"","datePublished":"2021-11-19T15:23:40.996Z","text":"Hi! Thank you so much for your review. We are excited to hear that Pam, Josh & Libby were able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Christian Sosa"},"datePublished":"2021-11-14T17:05:55.992Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-11-19T15:21:55.026Z","text":"Thank you for your review, all of our associates work diligently to provide a great experience! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Denise Ortiz"},"datePublished":"2021-11-04T16:51:46.261Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The best customer service is at lens crafters and the best frames hands down.","comment":{"@type":"Comment","name":"","datePublished":"2021-11-09T21:24:55.089Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Sarah Amat"},"datePublished":"2021-11-02T21:36:21.298Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Matt was awesome!!!","comment":{"@type":"Comment","name":"","datePublished":"2021-11-03T20:49:26.893Z","text":"Hi! Thank you so much for your review. We are excited to hear Matt was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Michael Rodriguez"},"datePublished":"2021-11-02T21:04:08.646Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Just got my new glasses at the Altamonte Mall location! Megan was very helpful in helping me make sure I got the pair that fit best and would last my active lifestyle! They fit and look great. I can't wait to wear them out and about.","comment":{"@type":"Comment","name":"","datePublished":"2021-11-04T13:42:58.232Z","text":"Hi! Thank you so much for your review. We are excited to hear Megan was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Valencia D (vale86)"},"datePublished":"2021-11-01T20:27:44.662Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-11-05T19:44:37.738Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Dusk LevSYRIX"},"datePublished":"2021-10-30T16:40:22.418Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-11-05T14:19:17.168Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Alfred Luna"},"datePublished":"2021-10-28T18:29:42.254Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Soemi Zorrilla"},"datePublished":"2021-10-26T16:04:54.439Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-11-03T14:58:09.179Z","text":"Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Janel Rivera"},"datePublished":"2021-10-25T20:17:39.569Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-11-02T16:38:25.463Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Gwyn MacLeod"},"datePublished":"2021-10-25T20:15:48.17Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-11-02T16:34:43.061Z","text":"Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kirk Duda"},"datePublished":"2021-10-24T19:11:11.615Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Missionebby"},"datePublished":"2021-10-22T22:05:07.547Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"I went to this mall to find some eye wear and worked with Megan. As I was checking out she asked me if I wanted the warranty including that if I get it I could turn the glasses in completely free. If I didn’t like them I could just turn them in at the end of the year. I thought that was amazing! $34.99 for a whole new pair of glasses?\n\nI went in to get some new ones and was told that the warranty only works for replacement LENSES, not the entire glasses. I’d have to pay $25 to replace the lens or full price to replace the entire glasses. Imagine my disappointment and trust in this business because of Megan. I was told I’d get another entire pair free! But that was not the case. They have lost a lot of money by falsely informing customers, they’ve definitely lost me. I will never go to any lens crafters again. Ask questions if it sounds too good to be true, because most likely it is.","comment":{"@type":"Comment","name":"","datePublished":"2021-10-25T21:08:03.798Z","text":"Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We apologize that we did not exceed your expectations during your visit. We value our customer’s feedback! Please go to https://www.luxotticacustomercare.com/lenscrafters to provide your information so we can contact you and work to resolve the issue."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Shannon Larmond"},"datePublished":"2021-10-22T16:29:00.876Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"When asked for a glasses adjustment said it was going to take 20 but immediately after someone walked in with the same issue and was helped right away","comment":{"@type":"Comment","name":"","datePublished":"2021-10-27T18:57:46.842Z","text":"Thank you for your review. We are sorry to hear your experience at LensCrafters did not meet your expectations. We strive to meet all of our customer needs. Please go to https://www.luxotticacustomercare.com/lenscrafters to follow up so we can redirect your concern to the appropriate person."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Courtney Lillian"},"datePublished":"2021-10-19T20:39:35.239Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Stephanie, the manager went above and beyond to replace my lenses even though it was past the 30 day happiness guarantee. She was extremely helpful and understanding of my situation. I would highly recommend this Lens Crafters location to anyone in the central Florida area!","comment":{"@type":"Comment","name":"","datePublished":"2021-10-22T14:13:47.275Z","text":"Hi! Thank you so much for your review. We are excited to hear that Stephanie was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Humble Hare (Melissa Perez)"},"datePublished":"2021-10-18T20:58:53.053Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Awesome!!!","comment":{"@type":"Comment","name":"","datePublished":"2021-10-20T15:57:44.19Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Leana Rendon"},"datePublished":"2021-10-18T16:54:19.329Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-10-20T19:40:08.912Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Susan Diroff"},"datePublished":"2021-10-16T19:19:07.367Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Everyone was so friendly and helpful.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Devesh Murdiya"},"datePublished":"2021-10-16T18:51:20.818Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Omunique Henry-Wiley"},"datePublished":"2021-10-15T19:40:23.1Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-10-18T17:21:02.739Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Bervline Frederick"},"datePublished":"2021-10-15T16:32:30.515Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-10-18T16:05:10.855Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Thomas Hall (Tommy)"},"datePublished":"2021-10-15T15:52:30.151Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-10-18T15:53:25.778Z","text":"Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Carol Cuevas"},"datePublished":"2021-10-13T22:10:29.656Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The entire staff, from the front desk, to the pre testing, to Dr Rodriguez, to Pam who helped with the finances at the end were so wonderful and kind. Dr Rodriquez was extremely thorough and very informational.","comment":{"@type":"Comment","name":"","datePublished":"2021-10-14T16:50:06.602Z","text":"Hi! Thank you so much for your review. We are excited to hear that Dr. Rodriguez and Pam were able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jonathan Widergren"},"datePublished":"2021-10-12T10:00:05.121Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Megan was a great help in making sure I got an order/pair in time before a big weekend of travel.","comment":{"@type":"Comment","name":"","datePublished":"2021-10-12T13:58:03.378Z","text":"Hi! Thank you so much for your review. We are excited to hear Megan was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Patty Nowell"},"datePublished":"2021-10-06T18:02:28.392Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Matt Garett at the Altamonte location made this the easiest and best experience I’ve ever had picking out glasses! Very knowledge about his products, which saved me time and money!!!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"rick berry"},"datePublished":"2021-10-04T23:58:28.912Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Friendly and professional. Dr.Rodriguez is the best. I highly recommend her.","comment":{"@type":"Comment","name":"","datePublished":"2021-10-07T19:37:09.51Z","text":"Hi! Thank you so much for your review. We are excited to hear Dr. Rodriguez was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ben Griffiths"},"datePublished":"2021-10-03T18:43:16.578Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-10-04T18:55:18.384Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Guerdy Remy"},"datePublished":"2021-10-03T17:54:31.543Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"This Lens Crafter location is truly wonderful and offers great customer service.\nThe Optometrist was attentive and knowledgeable. I didn't feel rushed.\nThe employees in the eyewear section were friendly, enjoyable and very informative.\nThank you for helping me get my eyeglasses.\nThank for my deal!\nI would recommend this location.","comment":{"@type":"Comment","name":"","datePublished":"2021-10-04T20:23:03.278Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Samantha Mohammed"},"datePublished":"2021-10-01T17:22:36.344Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Brandi Snyder"},"datePublished":"2021-09-30T14:29:32.562Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Pamela is amazing! My 5 TH pair from this store!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Yeymy Lopez"},"datePublished":"2021-09-27T20:04:52.5Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-09-29T17:32:11.283Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Misty Coon"},"datePublished":"2021-09-26T17:24:50.085Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Lens Crafter in the Altamonte mall I would give 10 stars. I had pair of Oakleys that needed to be fixed. Josh was willing and fixed them in a matter of minutes. No charge!!!Thank you for your service..","comment":{"@type":"Comment","name":"","datePublished":"2021-10-07T20:24:18.661Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Nate Jordan"},"datePublished":"2021-09-23T18:10:48.897Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Dr. Libby Thompson was amazing and very thorough with the exam. Joshua was extremely helpful with picking out the right frames and lenses for my needs. The whole team there was welcoming and great at every step. I would definitely recommend going and I will definitely be back!","comment":{"@type":"Comment","name":"","datePublished":"2021-10-01T20:58:14.393Z","text":"Thank you for your review. Our associates are some of the best around and we are always happy to hear our customers feel the same!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Roland Samaroo"},"datePublished":"2021-09-23T15:34:16.932Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"This location has the best selection nearby without having to deal with all the hassle of driving out to the Millenia Mall Lenscrafters. The service is hit or miss sometimes but Pam the optician was very knowledgeable and professional in helping me pick out my Persol glasses. This locations is not perfect but it fulfills my eyewear needs.","comment":{"@type":"Comment","name":"","datePublished":"2021-10-01T16:40:50.264Z","text":"Hello Roland, Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Samuel Browne (sam browne)"},"datePublished":"2021-09-20T19:04:53.73Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"We visited the Altamounte Springs Mall location during our vacation from Maryland to Orlando. Getting glasses in the middle of family vacation was the last thing I planned to do but the location was convenient and parking was plentiful. The associate who helped us - Megan - extremely patient and suggested various eyewear options for my 12-year daughter. We will continue to shop at Lenscraters as your customer service always goes above and beyond what is expected. Thank you Megan.","comment":{"@type":"Comment","name":"","datePublished":"2021-09-29T14:14:38.373Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Charles F. Morrison II"},"datePublished":"2021-09-18T20:27:19.773Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-09-23T16:57:13.37Z","text":"Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Najette Wodarski"},"datePublished":"2021-09-17T18:32:36.724Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"My fiancé and I always come to see Josh for our glasses/contacts. He takes great care of us and is always helpful. He’s the best and very knowledgeable!!","comment":{"@type":"Comment","name":"","datePublished":"2021-09-22T16:32:36.073Z","text":"Hi! Thank you so much for your review. We are excited to hear Josh was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Shaun Griggs"},"datePublished":"2021-09-15T14:13:26.129Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Matt and Stephanie were phenomenal. They fixed my glasses with the most ease I ever had at a business. I love the place and them. Please promote.","comment":{"@type":"Comment","name":"","datePublished":"2021-09-15T21:13:41.097Z","text":"Hi! Thank you so much for your review. We are excited to hear that Stephanie and Matt were able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Stephanie Land"},"datePublished":"2021-09-12T22:50:09.342Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Matt was professional and helpful!!","comment":{"@type":"Comment","name":"","datePublished":"2022-06-14T19:29:08.719Z","text":"Great to hear! We appreciate your review and hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Isabelle Miranda"},"datePublished":"2021-09-12T18:13:01.995Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-09-16T15:48:07.748Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Vince Sandersfeld"},"datePublished":"2021-09-10T16:40:35.85Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Collin Parker"},"datePublished":"2021-09-10T14:30:39.386Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Cayden Mac (MyMan50Grand)"},"datePublished":"2021-09-05T20:56:09.429Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I came inside and asked Matt if he could help me fix my glasses. In three minutes Matt returns with my glasses completely fixed. I’m so appreciative thank you so much! Talk about great people still around he’s one of them.","comment":{"@type":"Comment","name":"","datePublished":"2021-09-06T15:21:55.319Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jason Fuertes"},"datePublished":"2021-09-01T15:59:27.888Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-09-03T19:52:13.261Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"DFLO Da Man"},"datePublished":"2021-08-27T22:21:28.633Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Dave Baptiste"},"datePublished":"2021-08-27T14:29:01.294Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Matt Garrett was very helpful and efficient","comment":{"@type":"Comment","name":"","datePublished":"2021-08-30T18:16:39.968Z","text":"Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Donna Batchelder"},"datePublished":"2021-08-25T21:44:46.551Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Was at the Altamonte Mall location waiting while my hubby was getting an eye exam. I got my own glasses adjusted by the staff in the lenses section. They were very friendly and adjusted my glasses at mo cost. Definitely worth checking them out.","comment":{"@type":"Comment","name":"","datePublished":"2021-08-26T13:28:07.736Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Steve Stewart"},"datePublished":"2021-08-22T17:59:16.821Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-08-23T20:27:06.362Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"jay pabon"},"datePublished":"2021-08-21T20:21:07.08Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Everyone one is very helpful and patient. Awesome customer service. I would highly recommend.","comment":{"@type":"Comment","name":"","datePublished":"2021-08-24T18:22:59.787Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Alison (DeGerome) Dick"},"datePublished":"2021-08-20T18:28:42.808Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Susan Borthwick"},"datePublished":"2021-08-19T15:21:33.872Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Josh at the Lenscrafts in the Altamonte Mall was fabolous","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Sal Lair"},"datePublished":"2021-08-18T21:26:21.266Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-08-20T14:57:49.364Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"saxphoria"},"datePublished":"2021-08-18T19:58:29.82Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-08-20T16:39:15.806Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kimberly Weinstock"},"datePublished":"2021-08-17T18:08:00.557Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The staff is exceptional and went above and beyond!!","comment":{"@type":"Comment","name":"","datePublished":"2021-08-18T15:46:19.88Z","text":"Hello Kimberly, Thank you for your review. Our associates are some of the best around and we are always happy to hear our customers feel the same!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ch Ya"},"datePublished":"2021-08-17T17:21:50.774Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Waste of an hour just sitting in the lobby when scheduling an appointment a week ahead of time. Not sure what the point of an appointment is. Oh well, better places deserve your money and can see you quicker with no appointment.","comment":{"@type":"Comment","name":"","datePublished":"2021-08-18T15:18:03.517Z","text":"Hi there, thank you for your review. We are disappointed to hear about your experience. We strive to provide the best glasses and customer service in the industry. Please go to https://www.luxotticacustomercare.com/lenscrafters so we can resolve this issue."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Emma R"},"datePublished":"2021-08-16T23:44:34.801Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Stephanie was fantastic! Not only was picking out the actual glasses fun and easy, so was the rest! Best eyewear store I’ve ever visited hands down. Stephanie was super informative and friendly, and made the process super easy. I will definitely be coming back here for my eye needs!","comment":{"@type":"Comment","name":"","datePublished":"2021-08-17T19:02:36.179Z","text":"Hi! Thank you so much for your review. We are excited to hear that Stephanie was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jag"},"datePublished":"2021-08-16T23:33:04.734Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-08-19T14:46:36.762Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Pathway Learning Videos"},"datePublished":"2021-08-16T01:11:55.581Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I'm not a review writer. In fact this is the first time I've written an online review for a company or employee. But I feel compelled to write this one because of Pam – a remarkable optician at Lenscrafters, Altamonte mall with decades of experience. Pam is a consummate, seasoned professional who helped me and my wife with some challenging issues with my eyeglasses, and she did so with patience, warmth, and a refreshing sense of humor. Be sure to ask for Pam. She's the best!","comment":{"@type":"Comment","name":"","datePublished":"2021-08-16T13:41:59.352Z","text":"Hi! Thank you so much for your review. We are excited to hear Pam was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Natalya J"},"datePublished":"2021-08-14T16:46:22.501Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Brittany Sicard"},"datePublished":"2021-08-13T15:59:16.538Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great experience with Pam super easy process to get glasses and sunglasses. Thank you!","comment":{"@type":"Comment","name":"","datePublished":"2021-08-16T17:46:22.267Z","text":"Hi! Thank you so much for your review. We are excited to hear Pam was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jelica Bojadzijev"},"datePublished":"2021-08-13T14:59:46.273Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Carol Williams"},"datePublished":"2021-08-08T20:36:55.947Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-08-11T16:35:54.017Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Daniel Ricci"},"datePublished":"2021-08-08T19:16:52.691Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Excellent service !! Very nice people !! Stephanie is the best","comment":{"@type":"Comment","name":"","datePublished":"2021-08-11T16:24:54.855Z","text":"Hi! Thank you so much for your review. We are excited to hear Stephanie was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"David Levy"},"datePublished":"2021-08-07T22:27:29.337Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"They were extreme helpful and had great personalities! I highly recommend. Extremely patient while we took forever to find the right frames and lenses.","comment":{"@type":"Comment","name":"","datePublished":"2021-08-11T17:48:48.855Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Shihan Levy"},"datePublished":"2021-08-07T22:26:40.139Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-08-12T16:28:41.147Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"SHIRLEY Mayeux"},"datePublished":"2021-08-06T22:46:55.765Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great service and above and beyond help Stephanie.","comment":{"@type":"Comment","name":"","datePublished":"2021-08-10T16:58:30.693Z","text":"Hi! Thank you so much for your review. We are excited to hear that Stephanie was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Edgar Montero"},"datePublished":"2021-08-06T19:03:29.08Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great variety of designer frames.Very good staff Roland was very helpful.","comment":{"@type":"Comment","name":"","datePublished":"2021-08-11T15:09:25.286Z","text":"Hi! Thank you so much for your review. We are excited to hear Roland was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Vee Gee"},"datePublished":"2021-08-04T00:18:06.377Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-08-06T16:51:13.731Z","text":"Great to hear! We appreciate your review and hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"William Rose"},"datePublished":"2021-08-03T14:41:45.541Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"LeeAnna Quinones"},"datePublished":"2021-08-02T21:39:36.876Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"I rarely write a bad review, but this wasn’t the first time this associate assisted my family and I. Goes to show we tried multiple times and just managed to get her every time. Today the same associate assisted my daughter and I and had a very disturbed attitude, as is we were bothering her. She continued to assist us and at a point I thought to just include her in our conversation (me trying again) and she immediately responded, “that’s a question for the doctor” I wasn’t asking a question and decided to walk out the store letting my daughter finish what she needed to do. The associates attitude comes across as dis genuine and overwhelmed. I don’t think I’ll do business with lens crafters again.","comment":{"@type":"Comment","name":"","datePublished":"2021-08-03T15:49:10.404Z","text":"Hello Leeanna, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We apologize that we did not exceed your expectations during your visit. We value our customer’s feedback! Please go to https://www.luxotticacustomercare.com/lenscrafters to provide your information, so we can contact you and work to resolve the issue."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Blake Houseworth"},"datePublished":"2021-08-02T19:09:42.032Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Matt Garrett"},"datePublished":"2021-07-27T20:31:33.208Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"As expected. Straightforward and without issues. Will continue to visit LensCrafters.","comment":{"@type":"Comment","name":"","datePublished":"2021-08-11T19:44:38.439Z","text":"Hello Matt, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Cindy"},"datePublished":"2021-07-27T20:05:43.329Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-08-12T15:15:47.157Z","text":"Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Dawn Wilkerson"},"datePublished":"2021-07-27T18:24:56.427Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Always friendly and helpful. Stephanie is the best!","comment":{"@type":"Comment","name":"","datePublished":"2021-07-28T13:53:25.779Z","text":"Hi! Thank you so much for your review. We are excited to hear Stephanie was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Karen Dossantos"},"datePublished":"2021-07-23T22:02:09.797Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-08-11T14:06:49.614Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kate Carroll"},"datePublished":"2021-07-20T22:11:37.188Z","reviewRating":{"@type":"Rating","ratingValue":"4","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-07-23T15:26:56.997Z","text":"Great to hear! We appreciate your review and hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"My Account"},"datePublished":"2021-07-20T21:07:43.187Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-07-23T15:58:07.97Z","text":"Great to hear! We appreciate your review and hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"John Seabrook (Pudding Cups)"},"datePublished":"2021-07-20T19:08:36.729Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-07-23T16:49:08.391Z","text":"Great to hear! We appreciate your review and hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Joel Rioss"},"datePublished":"2021-07-20T17:20:05.827Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-07-23T19:29:29.836Z","text":"Great to hear! We appreciate your review and hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Chelsea Harris"},"datePublished":"2021-07-20T16:25:03.199Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Mat did an amazing job! LOVE this LensCrafters! And I LOVE Stephanie! So friendly and welcoming!!!","comment":{"@type":"Comment","name":"","datePublished":"2021-07-21T18:17:36.529Z","text":"Hi! Thank you so much for your review. We are excited to hear Mat was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Yo Mon"},"datePublished":"2021-07-13T22:48:52.769Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Thank you Jaime in the glasses department. She fixed my new glasses to perfection. Very knowledgeable and patient and such a pleasant kind person. Made my experience positive and easy Thank you kindly!","comment":{"@type":"Comment","name":"","datePublished":"2021-07-14T20:41:21.559Z","text":"Hi! Thank you so much for your review. We are excited to hear Roland was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Selina"},"datePublished":"2021-06-20T12:31:30.635Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-06-22T20:34:33.108Z","text":"Great to hear! We appreciate your review and hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Dia Murshed"},"datePublished":"2021-06-09T23:38:25.025Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"My husband and I both had eye exams with Dr. Libby Thompson last week. We both agree that she was very thorough and provided a lot of great information concerning problems we had.\nEveryone working in the store that day was very friendly and helpful. Unfortunately we were not able to find any frames that suited us but I think that is more because we don't care much for current styles. We will be checking the online stone to view more options.\nOverall great experience.","comment":{"@type":"Comment","name":"","datePublished":"2021-06-10T14:41:26.03Z","text":"Hi! Thank you so much for your review. We are excited to hear Dr. Thompson was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Rube Nie"},"datePublished":"2021-06-07T21:12:05.694Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Dr. Rodriguez was awsome and explaining everything about the exam, but what the say about buy two pairs and get discounts, was like buying a car, they wanted $1400 for two pairs and that’s with discount.,even tho if I wanted one pair instead, they quoted me 700+ even tho one pair was a cheaper frame....the sale person didn’t have like the knowledge to work with us, until another sales person came and adjusted the price for $200 less.","comment":{"@type":"Comment","name":"","datePublished":"2021-06-08T18:38:42.158Z","text":"Thank you for your review. We are sorry to hear that your experience at LensCrafters did not meet your expectations. We strive to deliver the best service in the industry. Please go to https://www.luxotticacustomercare.com/lenscrafters to follow up so we can work to correct this issue."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Juan Cuba"},"datePublished":"2021-05-31T22:18:02.849Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Amazing service. Patient and helped me find my perfect pair. So happy and confident in my choice. Stephanie is outstanding and I will surely refer all my friends her way.","comment":{"@type":"Comment","name":"","datePublished":"2021-06-01T13:57:13.55Z","text":"Hi! Thank you so much for your review. We are excited to hear Stephanie was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"K rosado"},"datePublished":"2021-05-02T13:16:03.594Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-05-03T18:37:19.311Z","text":"Great to hear! We appreciate your review and hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"maribel DeRenzo"},"datePublished":"2021-04-25T19:47:19.487Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-04-26T16:08:34.472Z","text":"Great to hear! We appreciate your review and hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Marvin Thomas"},"datePublished":"2021-04-17T22:53:29.953Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great experience Dr Thompson is the best, staffs excellent","comment":{"@type":"Comment","name":"","datePublished":"2021-04-20T14:14:34.788Z","text":"Hi! Thank you so much for your review. We are excited to hear Dr. Thompson was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Aaron Leito"},"datePublished":"2021-04-14T22:50:22.384Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-04-15T15:37:30.323Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"TC"},"datePublished":"2021-04-09T02:30:52.993Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Recently my wife was was there for an eye exam. Following the eye exam my wife said she told the assistant manager that she would be back to pick out frames for her prescription glasses. The assistant manager responded with \"i don't work for commission so you aren't hurting my feelings\". Very rude and disrespectful. Just loss a sale.","comment":{"@type":"Comment","name":"","datePublished":"2021-04-09T19:06:41.154Z","text":"Hi there, thank you for your review. We are disappointed to hear about your experience. We strive to provide the best glasses and customer service in the industry. Please go to https://www.luxotticacustomercare.com/lenscrafters so we can resolve this issue."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Brenji Harley"},"datePublished":"2021-04-01T10:20:15.026Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-04-01T16:03:17.921Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Sonia Visan"},"datePublished":"2021-03-29T10:53:27.505Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I always receive excellent service, staff is courteous and professional, explains everything to my satisfaction and answer all my questions. Anytime I walk in and ask for assistance they help me out, no question asked. Optometrist partnership is awesome.","comment":{"@type":"Comment","name":"","datePublished":"2021-03-30T16:40:33.165Z","text":"Hello Sonia, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ax. Rodriguez"},"datePublished":"2021-03-27T21:38:58.178Z","reviewRating":{"@type":"Rating","ratingValue":"4","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-03-29T19:07:35.411Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Maria Calderon"},"datePublished":"2021-03-25T01:26:02.335Z","reviewRating":{"@type":"Rating","ratingValue":"2","bestRating":"5"},"reviewBody":"The test with Dr.Rodriguez at Lens Crafters in Altamonte Mall,Florida,was really good.She is very good explaining your condition.Jennifer,the costumer service tech up front who help to select the frames,was a very kind person.The problem was the wait to get the actual order of eyeglasses.Test was on March 8th,told me was supposed to be ready for March 15th.Then a delay,supposed to be ready by March 23th,then another delay to March 30th.I cancelled the order and didn’t even receive an apology from the guy in front desk.","comment":{"@type":"Comment","name":"","datePublished":"2021-03-25T13:07:53.072Z","text":"Hello Maria,\nThank you for contacting us regarding your experience. I am providing you with the link to our Luxottica Cares Form. This form will request all necessary information, so that we may address your concerns as quickly as possible. To access the form, please visit:\nhttps://www.luxotticacustomercare.com/lenscrafters"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Willie Hawkins"},"datePublished":"2021-03-18T04:17:38.303Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Jessica was very helpful, being a first time buyer, we found out my son needed glasses, she helped us for current purchase, and gave advice fore future purchase. She also gave advice for maintaining our glasses.","comment":{"@type":"Comment","name":"","datePublished":"2021-03-18T16:19:40.687Z","text":"Hi! Thank you so much for your review. We are excited to hear Jessica was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Cledes Cerutti"},"datePublished":"2021-03-12T20:14:14.144Z","reviewRating":{"@type":"Rating","ratingValue":"4","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-03-16T15:48:13.921Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"GIZETH OTERO"},"datePublished":"2021-02-20T20:30:35.501Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-02-22T19:45:47.311Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"LuAnne Walsh Matthew"},"datePublished":"2021-02-06T18:30:42.946Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Dr. Thompson was very professional, took her time and explained everything in detail. I was very pleased with her very thorough examination. At LensCrafters, Josh was extremely helpful, very honest in his opinions and seemed to have good taste in eyewear. I’m not fond of glasses for myself, but he was quite patient with my many questions, made excellent suggestions and made a “not-so-fun” experience enjoyable! I highly recommend both Dr. Thompson and LensCrafters!","comment":{"@type":"Comment","name":"","datePublished":"2021-02-08T19:11:10.901Z","text":"Hi! Thank you so much for your review. We are excited to hear Dr. Thompson was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ana Garcia"},"datePublished":"2021-02-06T00:40:25.762Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I would say thanks to Jennifer for helping my kids and the good service I will if her 5 stars .","comment":{"@type":"Comment","name":"","datePublished":"2021-02-08T20:59:24.706Z","text":"Hi! Thank you so much for your review. We are excited to hear Jennifer was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Paul Cunnard"},"datePublished":"2021-02-03T19:50:11.339Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-02-04T17:26:39.03Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Aileen Torres"},"datePublished":"2021-01-24T22:03:06.428Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The staff went above and beyond. They medical office accommodated me after a cancellation on the same day. The lab tech stayed later just to make my lenses when he didn’t have to and I am so grateful. I think his name was Mike. My rescue puppy ate my glasses and I could not see. The retail staff was very kind and friendly and went above and beyond. Would recommend to anyone. I am so lucky I chose this location. You’ll be glad too","comment":{"@type":"Comment","name":"","datePublished":"2021-01-25T16:46:13.323Z","text":"Hi! Thank you so much for your review. We are excited to hear Mike was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Gina StCyr"},"datePublished":"2020-12-10T00:14:09.864Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very friendly staff. Excellent care. Great with kids. Great sales. Their sales price was better than my insurance coverage.","comment":{"@type":"Comment","name":"","datePublished":"2020-12-10T14:02:54.84Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Melissa Fontanez"},"datePublished":"2020-11-21T22:32:53.032Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great service!","comment":{"@type":"Comment","name":"","datePublished":"2020-11-23T16:29:48.895Z","text":"Great to hear! We appreciate your review and hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Julie S"},"datePublished":"2020-11-12T12:33:27.685Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Everyone was so nice and polite from the minute I walked in. I went to the Sanford mall location last year because it's closer to me but I had been in a really bad car accident with my car being totalled and was in a lot of pain. I needed new glasses because they had been destroyed in the accident just 3 days before. The doctor at that location was nasty and rude. He rushed me thru the exam and got upset when I couldn't distinguish between the 1st and 2nd slide. I was scolded like a child. Lenscrafters Altamonte had been my go to for years before but my insurance had changed. When changing back I went to the one closest to me. I should have come here last year because this location is amazing. Dr. Thompson has the best bedside manner. I could hear her with another patient before she came in with me and she had the same demeanor with me. She is a very nice person and extremely professional. She also didn't make me feel like a number and rush me like the Sanford location. The assistant who checked my glasses before was very nice as well. I didn't catch her name but she made the beginning part easy when testing my eyes. Also, Matt helped with my actual glasses and my pair was guaranteed the same day. He fixed the side of my sunglasses as well. I wanted to give kudos because people are more likely to complain than give a thumbs up. You guys do it right and you have me for good. I will purposely pass the one closest to me to see you. Thanks again.","comment":{"@type":"Comment","name":"","datePublished":"2020-11-16T15:23:25.523Z","text":"Hello Julie, Thank you so much for your review. Our associates are some of the best around and we are always happy to hear our customers feel the same! We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Mel Vernon"},"datePublished":"2020-10-25T15:20:09.183Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I was pleased at my lenses being in stock & could get them so fast versus the other places I shopped around 3 to 4 weeks to get.\nFast safe service for Covid 19 also was reassuring for me.","comment":{"@type":"Comment","name":"","datePublished":"2020-10-26T14:55:04.698Z","text":"Hello Mel, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Tosha Cain"},"datePublished":"2020-10-17T23:40:09.504Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Yes had a problem with my glasses and the fixed it with no problem thanks very much","comment":{"@type":"Comment","name":"","datePublished":"2020-10-19T16:51:48.384Z","text":"Hello Tosha, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Carmelo Belardo III"},"datePublished":"2020-09-15T15:49:32.445Z","reviewRating":{"@type":"Rating","ratingValue":"4","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Shane P"},"datePublished":"2020-09-07T06:53:49.459Z","reviewRating":{"@type":"Rating","ratingValue":"2","bestRating":"5"},"reviewBody":"My girlfriend went here for glasses. I was with her to pick them up. They rushed her out as fast as they could w/o doing any kind of fitting. Just handed her the box. She had to go back, and they messed up the fitting. She went back and they were very rude. I know things are tense w/ the Covid restrictions, but this was pure laziness. You probably have options for eye wear, and you don't have to put up with terrible service. I strongly suggest going elsewhere.","comment":{"@type":"Comment","name":"","datePublished":"2020-09-07T13:26:43.45Z","text":"We are sorry to hear your experience at LensCrafters did not meet your expectations. We strive to train our associates to be the best in the marketplace. Please go to bit.ly/LC-Support to follow up so we can redirect your concern to the appropriate person."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Lorna Holmes"},"datePublished":"2020-08-31T02:48:14.458Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I was very pleased with the product and service I received.","comment":{"@type":"Comment","name":"","datePublished":"2020-08-31T12:59:07.765Z","text":"Hi! Thank you so much for your review. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Gary Wasson"},"datePublished":"2020-08-13T18:04:18.681Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"I purchased progressive lenses from the Altamonte Springs, FL store 12 months ago. One month ago, I took my glasses in because the anti-glare film was wearing off and I was having a hard to seeing through my lenses. Unfortunately, I had an incompetent sales person (male) tell my that they were scratches and Lenscrafters were not liable. Little did this clown of a sales person know that I am an engineer with a polymer background. I went to a local micro analytical lab to have my assessment confirmed and to get the analysis in writing. I just had my eyes checked by my Ophthamologist (1 year check-up), but this time I took my prescription to another local eyeglass company. Even they confirmed the issue with my old lenses to be the anti-glare film wearing off. I now have new progressive lenses install at 40% less than what Lenscrafters charged. I am know consider taking legal action against Lenscrafters Altamonte Springs, FL for not standing behind the workmanship of their lenses, and telling me that they are not liable. I warn all new potential customers to think twice about using Lenscrafters. You can do better elsewhere on workmanship; standing behind what they sell; more professional personnel; and lower prices. Lenscrafters Altamone Springs, FL is a joke, which you should of picked up on now given their 2.9 rating from 45+ customers. However, I am not through with them yet. Think twice and go elsewhere.","comment":{"@type":"Comment","name":"","datePublished":"2020-08-14T19:19:24.677Z","text":"Hi there, thank you for your review. We are disappointed to hear about your experience. We strive to provide the best glasses and customer service in the industry. Please go to bit.ly/LC-Support so we can resolve this issue."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"George Portela"},"datePublished":"2020-07-23T06:43:45.481Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The staff was very friendly and very informative","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Brenda Brown"},"datePublished":"2020-07-19T17:45:02.601Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Dr. Thompson and her staff are AMAZING. My problems started with MATT. I wanted 2 pair of glasses with the exact same lens in them both. Matt see more intrested in what I could afford then giving me what I wanted. My 1st trip back to pick up what I thought was both pair of glasses and only turned out to be one the glasses which were the secondary pair had scratches and them and Matt didn't even notice them I realized that when I got out to my car and had to bring them back. Needless to say that was another week and a 1/2 of waiting. On my 2nd trip back to pick up both pair of my glasses the secondary pair did not have the exact same lens as the 1st and the frame handles were bent and MATT seemed unconcerned And I had to continuously ask him to fix the handles on the frame so they weren't crooked. Matt kept saying that they were the sale priced glasses and it's basically a crapshoot because the lenses were different he didn't tell me that when I was purchasing them because I wanted the same exact lens in both glasses I even brought a frame with me and wanted new lenses put in that and he said that that would be an extravagant amount of money and it would be better to just buy a frame that was on sale and then the other guy I cannot even remember his name seemed unconcern that my backup pair wasn't as clear as my primary pair. MATT barely LOOKED me in the face And it seem like he was so uncomfortable helping me like he was straining to even talk to me. I spent over $800 on 2 pair of glasses and I have insurance MATT made me feel like I was some bum off the street. Right now I have the primary pair and they are so uncomfortable on my face because MATT NOT ONCE asked how they felt or had me look in that thing and do any adjustments to the glasses to make sure they were comfortable. I need to know if I can go to another lenscrafters because I refused to go back to that one. And I no longer want the secondary pair of glasses but I don't If I can get my money back because it's been way past 30 days and that's just with the waiting alone to get the glasses. Doctor Thompson will always be my eye doctor but I will not use that lens crafters again.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"John Labrecciosa"},"datePublished":"2020-06-27T19:36:54.538Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ernest Pope"},"datePublished":"2020-03-01T19:31:50.726Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jero Nero"},"datePublished":"2020-02-26T23:27:06.711Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Becky Woodward"},"datePublished":"2020-01-27T23:09:19.536Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Staff was friendly and very helpful. I brought my prescription in on a Monday evening and had my new glasses on Saturday morning! My lenses are a special order, so the turn around time was just great! And the fit and placement of the lenses is perfect. Thank you!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ok Merc"},"datePublished":"2020-01-14T03:38:19.295Z","reviewRating":{"@type":"Rating","ratingValue":"4","bestRating":"5"},"reviewBody":"Pricey but they make good stuff. After being ripped off by an outlet optical I went here and don’t regret paying a reasonable rate for actual quality work.","comment":{"@type":"Comment","name":"","datePublished":"2020-02-05T18:45:11.272Z","text":"Hi Okurimono! Thank you for your review! We appreciate the positive feedback and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jammie Stephens"},"datePublished":"2020-01-13T02:24:50.419Z","reviewRating":{"@type":"Rating","ratingValue":"2","bestRating":"5"},"reviewBody":"After calling to check on my eyeglass order that was late due to a machine being down, I spoke to Stephanie the store manager who said “I think they’re here, let me go check and put my hands on them. She came back on the line and said they are here come when you can. So I decided to drive the hour drive again to pick up my order, only to find out that only ONE of the two pair I ordered were there. They said they could mail the other pair. Let’s hope they fit and i don’t have to drive back for adjustments. Overall really disappointed with the whole experience !","comment":{"@type":"Comment","name":"","datePublished":"2020-02-11T20:35:30.595Z","text":"Hi Jammie, thank you for your review. We are sorry to hear about your experience. We aim to consistently meet and surpass customers' expectations. Please go to bit.ly/LC-LUX so we can follow up with you directly."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Laura Browning"},"datePublished":"2019-12-23T14:47:30.488Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I went to 3 different eyeglass stores before finding this gem. The first one refused to help me (even though my insurance was valid/accepted there), the second one waited until I had picked out my frames and then told me I couldn't have those, and the third store associate told me the glasses I picked out were not great. WOW. This store was exactly the opposite; friendly, knowledgeable staff who helped from the get-go, suggested nice brands and everything was beautifully laid out/easy to find, and best of all no pressure! They got me the glasses I wanted, within my budget, and were complimentary of my choice! A++. Thank you so much for making my holiday brighter!","comment":{"@type":"Comment","name":"","datePublished":"2019-12-31T18:01:43.131Z","text":"Hi Laura! Thanks for your review. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"David Schexnayder"},"datePublished":"2019-12-07T16:49:49.092Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Well stocked and modern, a professional staff and easy to locate.  Dr. Libby Thompson & Associates","comment":{"@type":"Comment","name":"","datePublished":"2019-12-16T21:33:52.1Z","text":"Hi David! Thank you for your review! We appreciate the feedback and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jayant Reddy"},"datePublished":"2019-12-01T22:53:07.855Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Worst experience will never come back to this store . Worst costumer service . Mellinium mall has much better customer support","comment":{"@type":"Comment","name":"","datePublished":"2020-01-06T17:46:46.832Z","text":"Hi Jayant, thank you for your review. We are sorry for your experience and would like to learn more so we can address the issue. Please go to bit.ly/LC-LUX so we can follow up with you directly."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jason Gomes"},"datePublished":"2019-11-16T02:07:16.447Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Chris Bastow"},"datePublished":"2019-08-24T21:19:26.928Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"If I could give them zero stars I would. Scheduled on my day off 3 weeks ago as my glasses got scratched and they have a 1 hour lab so I arrived 2 hours early for my appointment explained the situation, picked out which frames I wanted. Waited the 2 hours and was seen. Once I came out they came up with the story they could not make them and would have to order them. Waited a week to get them. I cannot see properly, tried for over a week and a half. Called them to ask what to do and was told to come in and let them make sure they were made right. Yep they were right just needed adjustment.. HUMMMM I still can't see.... went back and they offered 12:00 noon or 2 pm as the only options for a recheck of a prescription. as I get every other Wednesday off I get to not be able to see for two more weeks. GREAT CUSTOMER SERVICE you mess up my exam and I have to either miss work or wait as you refuse to see me on the weekend, yet they took a walk in exam while I was there for a full exam. I need mine adjusted so I can see. Thank you for doing nothing to try and help me. DO NOT GO HERE!!!!!!!!","comment":{"@type":"Comment","name":"","datePublished":"2019-09-02T03:00:23.749Z","text":"Hi Chris, thank you for your review. We value you as a customer and are sorry to hear about your experience. Customer service and satisfaction are very important to us. Please go to bit.ly/LC-LUX so we can follow up with you directly."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Gina E."},"datePublished":"2019-07-25T03:14:53.276Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Kim was super helpful and kind","comment":{"@type":"Comment","name":"","datePublished":"2019-07-31T16:41:00.917Z","text":"Hi Gina! Thanks for letting us know! We appreciate your feedback and hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Lisa Rosen"},"datePublished":"2019-06-12T21:45:29.592Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"My dad bought glasses there just over a month ago. They were a bit uncomfortable so he went in today to have them adjusted. The super polite and helpful technician told him that they could not be adjusted. To my dad's amazement she then offered him the option of switching them out for a brand new pair, in a different style. He even scored a small refund, since the replacements were somewhat less expensive.\nAmazing customer service!!!","comment":{"@type":"Comment","name":"","datePublished":"2019-06-19T06:36:37.737Z","text":"Hi Lisa! Thank you for your review! We strive to deliver the best customer service in the industry. We hope to see you again."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kristan Anderson"},"datePublished":"2019-05-28T22:56:29.163Z","reviewRating":{"@type":"Rating","ratingValue":"4","bestRating":"5"},"reviewBody":"The entire staff today (5/28) was absolutely amazing! They were all so nice and helpful both in the optical area and the glasses. Dr. Cynthia Rodriguez was very nice, answered all my questions and was full of information. Her techs were also helpful during photos and evaluations and able to answer my insurance questions. While I was there for about two hours, I had all the photos and exams done as well as dilation and was able to pick my glasses. The girls in the front of the house with the glasses helped me pick ones based on face shape and I appreciated that they didn't try and push a lot of extras on me. The reason I take off a star has nothing to do with the staff or experience, it's mostly just glasses options. It was a lot of name brand which were crazy expensive and everything was \"trendy.\" Im young enough that I get the trends but I just wanted plain regular glasses with no gems or fancy stuff and those options were extremely limited. That's just me though. I did have an appointment and showed up 20 mins early, they took me right away. So the wait was because I was a new patient.","comment":{"@type":"Comment","name":"","datePublished":"2019-05-31T18:39:07.446Z","text":"Hi Kristan! Thanks for your review. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Doug Evans"},"datePublished":"2019-04-18T13:31:12.213Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Me and my family have been a patient of Dr Rodriguez and Dr Thompson for several years now and the service and staff are outstanding. Even when our vision insurance no longer recognized LensCrafters as a primary provider, we chose to remain here and pay the additional fees, for being out of network, because of the outstanding service and care we have received.","comment":{"@type":"Comment","name":"","datePublished":"2019-04-19T19:43:11.49Z","text":"Hi Doug! Thanks for your review! We're honored to have you as a customer and will continue to provide the top class service that you've come to expect."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Angie “Angie baby”"},"datePublished":"2019-04-08T21:53:39.244Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Horrible, horrible, horrible. If I could give 0 stars I would. They lack communication. You have to wait 1 hour than another hour to discuss information with doctor. They will tack on additional fees not covered for a basic eye exam so be careful. They do not give people an expectation upon or prior to visit from wait time to required services that is outside of ones insurance plan. They refused services which could be considered discrimination! Will never step a foot in there again!","comment":{"@type":"Comment","name":"","datePublished":"2019-04-12T20:36:34.743Z","text":"Hi ItsOk 2BeU, thank you for your review. We value you as a customer and are sorry to hear about your experience. Customer service and satisfaction are very important to us. Please go to bit.ly/LC-LUX so we can follow up with you directly."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Erika Olivares"},"datePublished":"2019-03-17T19:14:34.826Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Thank you to Gabrielle Griffin for helping us get the correct glasses and more. She is a great asset to the company . We will be seeing her again when I go buy my glasses. She knows exactly how to help with selection of glasses","comment":{"@type":"Comment","name":"","datePublished":"2019-03-22T19:10:40.49Z","text":"Hi Erika! Thank you so much for your review. We are excited to hear Gabrielle was able to help make your experience at LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"K C"},"datePublished":"2019-03-16T00:06:36.453Z","reviewRating":{"@type":"Rating","ratingValue":"2","bestRating":"5"},"reviewBody":"BLINDCRAFTERS! Horrible experience! First, I would like to apologize to VISIONWORKS for taking them for granted! After the exam, I had the glasses made the same day. I returned a week later. Turns out the prescription was not balanced. I literally felt my left eye being pulled when I wore the glasses. Got it fixed and added the blue light filter. Now, the prescription is only focused at the center of the lens, vision is distorted at any other angle! Clerks blamed it on “digital surfacing”.\n\n2nd visit, the manager puts on a sweet granny voice when I wanted to discuss my options, but when there were no alternatives and I wanted a refund she turned into a witch with a very high-pitched voice! I paid by debit and of course the machine would not process the return to my card, so they tried to mail me a refund check! The optician (Opal) sat on the phone with customer care for an hour trying to help, which was nice. I did not mail my payment, I did not want to be mailed a refund! I brought up the idea of trying another store and the “manager” said good, try another store! Cancel whatever it is that you were doing so that she can go to another location! I was able to get my refund processed at a full retail location by professionals AND the clerk said the digital surfacing issue was BS! Gabrielle was very RUDE and very passive aggressive with me AND Opal and I won’t return! Opal, you should quit, you deserve a better manager! Two stars, one for Opal and one for the retail location!","comment":{"@type":"Comment","name":"","datePublished":"2019-03-27T16:24:40.708Z","text":"Hi Kamilah, thank you for your review. We value you as a customer and are sorry to hear about your experience. Customer service and satisfaction are very important to us. Please go to bit.ly/LC-Support so we can follow up with you directly."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Lester Carrero"},"datePublished":"2019-02-09T00:50:45.381Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"They recommend scratch resistant protection on my glasses. Then lens developed this nasty scratch looking appearance and when took them back they wouldn’t fix it saying that I needed new glasses. That was after spending money on them for years. I took my glasses to 20/20 vision in Orange City and they not only fixed my glasses they mounted a new prescription lens on a frame I bought on eBay. Lens Crafter didn’t want to do this unless it was bought at their stores. I would give them a NO Star review if they had one.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"ANA VEGA"},"datePublished":"2019-02-01T16:40:43.805Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The best!","comment":{"@type":"Comment","name":"","datePublished":"2019-03-21T18:27:01.941Z","text":"Hi ANA VEGA! Thank you for your feedback! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Joel"},"datePublished":"2018-12-15T20:17:36.117Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Deceitful practices. They will do additional testing that's NOT covered by your insurance without telling you and expect you to pay four times as much at the end. Good luck getting out of here without getting ripped off.","comment":{"@type":"Comment","name":"","datePublished":"2018-12-26T21:47:52.133Z","text":"Hi Joel, thank you for your review. We strive to meet all of our customers' needs and are sorry to hear about your experience. Please go to bit.ly/LC-Support so we can follow up with you directly."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Yesenia Remon"},"datePublished":"2018-12-04T20:25:45.125Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"The worst \"Dr.\" to encounter\n\nI was here with my father today who was getting his eyes checked and as a nurse, I would have to say her rushed demeanor was very unprofessional. She speaks so quick that it is hard for my father(even me) who is an elder to comprehend what she even said in the first place. She was sighing as to the length of time she had to experience during his eye exam and said, \"there's a line out there\". With all due respect, I understand you went to medical school and spent years to obtain your license but it by NO MEANS give you the right to rush anything, especially your patients because that is how mistakes are made and comfortability is lost. Poor service and very poor commitment to her practice. - I do not refer anyone to Dr. Libby Thompson.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Mark Zalewski"},"datePublished":"2018-09-05T23:42:17.599Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Worst customer service. Do not shop here, save yourself the headache.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Anita Larsen"},"datePublished":"2018-08-22T18:32:08.612Z","reviewRating":{"@type":"Rating","ratingValue":"4","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Geanene Silas"},"datePublished":"2018-07-14T22:48:09.398Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Horrible absolutely the worse eye experience ever! Dont go to the one in altamonte mall the dr was rude they dilated my pupils without asking, didnt give me any care instructions or eye protection. They were working my order and then asked me to wait while they took on another customer after I had been there for hours with an appointment. This place is bad.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"April parish"},"datePublished":"2018-05-31T16:40:54.271Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Prescription was input into system wrong glasses showed up wrong had to send off again! When you pay over 400 bucks for glasses they should do better! Being able to see is a big deal.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Mallory Thibeault"},"datePublished":"2018-05-23T14:21:22.822Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Absolutely terrible. I was made to wait for about 30 minutes along with the other patients/customers. Then finally I was rushed around the store and chose a pair of glasses. When I went to pick up my glasses I asked for them to be adjusted and I again had to wait 10 minutes to see a employee. She was very rude when we sat down. I have since been back 12 TIMES GOING ON A THIRTEENTH TIME to get my glasses finally adjusted correctly. The previous adjustments have made the top of my ears crack, have rubs on the sides of my head and my ears, and I have had a headache the past four months from dealing with this awful establishment.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Adeola Adefala"},"datePublished":"2018-05-02T21:35:44.114Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Poor service. All around","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"J."},"datePublished":"2017-05-18T16:16:03.907Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Everyone is friendly BUT they have no idea how to run an efficient office. If you value you time and money don't go to LensCrafters. The doctors divide up the office. So, if you see one doctor and she is booked you cant see the other one. It takes weeks and weeks to get through the process... My appointment was in January just now getting final script for contacts. Well, if they call me back that is......","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Robert Murphy"},"datePublished":"2017-02-12T16:20:59.497Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"God awful experience. Took over 2 months, 6 trips to the store, and umpteen phone calls for my glasses to finally come in. Employee's were respectful but the store does not function well. I've never been so furious in my life over a buying experience.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Julissa Calderon"},"datePublished":"2017-02-08T18:02:06.364Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"I have visited this location two times because I loved the selection of frames but the employees are by far the rudest people I have ever spoken with. My salesperson was very disrespectful and provided the worst customer service. When I had asked if she could clean the glasses, (they were dirty, scratched, and thrown in a drawer) she responded sarcastically \"If you would just wait a minute, I'll clean the glass just to your satisfaction.\"\n\nI would never recommend anyone to visit this location, I will be taking my business elsewhere.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Julie C"},"datePublished":"2016-09-10T21:50:03.422Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"If I could leave no stars, I would. I've worn glasses for close to 30 years and contacts for 20 and I've never had such a terrible experience. Went twice, waited almost an hour to be seen the first time and then the doctor - who has the worst bedside manner ever - dilated my eyes before he had me try my contacts. Needless to say, I couldn't tell whether they were correct or not. No one at the office seemed concerned with the fact that I couldn't verify if my prescription was fine and never even mentioned a follow up before I left.\n\nThe front end staff is also very either incompetent or overworked - not sure.\n\nI ended up having to go back because my prescription was - you guessed it - incorrect. Waited just as long the second time - would like to note that both times there was only one person ahead of me, but they schedule exams in 20 minute increments when their exams take close to an hour. The doctor the second time was much nicer, however they didn't have both my prescriptions in stock (my eyes are not the same unfortunately) and again I left with one contact that I hadn't tried and with no hint of a follow up.\n\nI'm still having trouble seeing (big surprise!) so I tried to call today to schedule another follw up. The girl who answered said she was with another client and would call me \"in a few minutes.\" This was around 1:30pm. By 4:15, I still hadn't heard back, so I called back again. No apologies or anything, and also no appointments available for over two weeks! Now I have to go to another optometrist and pay out of pocket to be able to see. This place is a joke, as well as overpriced and full of incompetence. Take your eye health, money, and time elsewhere.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jenet Chosen"},"datePublished":"2016-06-01T00:46:27.421Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Love the service all first timer this is the best place.My Sister recommended them.Im glad I listen. 😄","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Shanta Dean"},"datePublished":"2016-05-18T18:11:42.71Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Nice staff fast service","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Laura Malcolm"},"datePublished":"2016-01-22T23:34:53.294Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very friendly staff, in and out pretty quick.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Dillon Thomas"},"datePublished":"2016-01-03T00:49:21.952Z","reviewRating":{"@type":"Rating","ratingValue":"2","bestRating":"5"},"reviewBody":"only had 2 employees on a Saturday waited 25 my to pick up my glasses","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Matthew Harrington"},"datePublished":"2015-11-29T21:00:36.416Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I had a fantastic experience here. I was a walk in appointment for an eye exam. Everyone was very courteous and professional. After the eye exam the employee, Emily, set me up with glasses. She was very nice and helpful.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jacob Merrifield"},"datePublished":"2011-07-06T21:27:40.041Z","reviewRating":{"@type":"Rating","ratingValue":"4","bestRating":"5"},"reviewBody":"I was left with a very good impression from the Doctor. The staff was helpful and kind. I would do business with LensCrafters again.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}}]</script><script type="application/ld+json">[{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Carole Jackson"},"datePublished":"2025-04-23T01:20:52.243Z","reviewRating":{"@type":"Rating","ratingValue":"3","bestRating":"5"},"reviewBody":"lenscrafters Altamonte Springs mall\n\nNot a good location for glaucoma watch patients. Not good for anyone who needs to limit walking.\n\nThe people were very nice and caring. When i asked Dr. Rodriguez for lifestyle tips that could help my eyes she seemed very knowledgeable about healthy diet. No mention of eye exercises. She was very personable and caring.\n\nThe facility has no easy access to a restroom at this time and NOT well suited for patients on glaucoma watch.\n\nDetails\nThe fact that no bathrooms are close by and broken escalators on both ends of the mall and Dillards created a HUGE problem, both in my time management and causing me severe pain.\n\nMy hip muscles started spasming from all the walking. And because I was forced to keep moving through the pain, it has grown severe.\n\nAlso, had I known that the visual field test was manual, I would have chosen another location. They no longer have space to accommodate the visual field machine.\n\nHighly accurate visual field tests are crucial for people being watched for glaucoma. They only did a manual test holding up fingers.\n\nAt times, the visual field hand test blended into the scrubs color of the person giving the exam, another layer of limiting the accuracy of the test.\n\nWhen I called to make the appointment, I did mention I was on watch for glaucoma.\n\nNow, I will need to retake that test with an ophthalmologist rather than transfer my tvisual field test results.\n\nThe glasses are cost prohibitive even with some insurance coverage. I have not yet shopped for better prices at the same quality.\n\nIn addition to the three broken escalators, the women's bathroom at the food court flooded the restroom with the automatic fush.\n\nIf i have lasting pain from being forced to walk while in muscle spasm, this was a very costly visit indeed!\n\nGood thing the people were nice. Nicer would have been referring me to a brach that had the visual field machine at the time of inquiring about an appointment for one at risk for glaucoma.\n\nThe people were very nice and caring. The facility is bad. I'm not sure about price comparisons.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jay"},"datePublished":"2025-04-22T16:42:32.819Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Amiel helped me out and was extremely nice and helpful. Very polite and super supportive thank you Amiel. 🙏💙","comment":{"@type":"Comment","name":"","datePublished":"2025-04-23T02:01:20.372Z","text":"Thank you for your review! \nWe are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. \nWe hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Debbie Stanfield"},"datePublished":"2025-04-19T23:18:18.145Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Evan as helpful and knowledgeable. Highly recommend","comment":{"@type":"Comment","name":"","datePublished":"2025-04-21T00:31:54.015Z","text":"Thank you for your review! \nWe are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. \nWe hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ben Parker"},"datePublished":"2025-04-16T17:36:21.617Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The staff was friendly and knowledgeable, they answered my questions and were very helpful with the different available options for my eyewear. I highly recommend the Altamonte Mall location.","comment":{"@type":"Comment","name":"","datePublished":"2025-04-17T03:48:41.705Z","text":"Thank you for your review! \nWe are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. \nWe hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Brandon Matias-Lewis"},"datePublished":"2025-04-11T19:45:29.146Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I haven’t had an eye exam in years and am often nervous about anything with my eyes. I thought I should get one though since it’s been a while and decided to go with LensCrafters. Doctor Driscoll was very professional and knowledgeable. I felt comfortable in her care and she did an amazing job at explaining the health of my eyes. She gave me the perfect prescription and my glasses are making a huge difference. The staff of this specific location (altamonte mall) were friendly, professional and did a great job.","comment":{"@type":"Comment","name":"","datePublished":"2025-04-12T06:38:24.952Z","text":"Thank you for your review! \nWe are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. \nWe hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"T Z"},"datePublished":"2025-04-08T18:01:17.934Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2025-04-09T06:29:01.395Z","text":"Thank you for your review! \nWe are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. \nWe hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Tyrece Williams"},"datePublished":"2025-03-29T00:07:39.844Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"There are very friendly people there and also informative.","comment":{"@type":"Comment","name":"","datePublished":"2025-03-30T00:14:51.975Z","text":"Thank you for your review! \nWe are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. \nWe hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Olivia Weber"},"datePublished":"2025-03-28T22:31:41.239Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"My first time getting glasses i was nervous with the exam and everything but it was an awesome experience Hailey was amazing and helped me with everything i needed overall everyone was sweet and kind. 😊","comment":{"@type":"Comment","name":"","datePublished":"2025-03-29T10:54:40.801Z","text":"Thank you for your review! \nWe are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. \nWe hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Michael Garcia"},"datePublished":"2025-03-27T17:33:01.299Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2025-03-28T04:08:53.4Z","text":"Thank you for your review! \nWe are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. \nWe hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Raeanna Donaghy"},"datePublished":"2025-03-26T18:03:30.617Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Love this place! The doctor and the associates were absolutely amazing. So sweet and very helpful!","comment":{"@type":"Comment","name":"","datePublished":"2025-03-27T05:26:35.927Z","text":"Thank you for your review! \nWe are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. \nWe hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Joselyn Lara"},"datePublished":"2025-03-20T22:23:00.604Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Evan adjusted my sunglasses and he was delightful and great service!","comment":{"@type":"Comment","name":"","datePublished":"2025-03-21T08:45:15.239Z","text":"Thank you for your review! \nWe are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. \nWe hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Patricia Gonzalez"},"datePublished":"2025-03-20T13:31:12.291Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"excellent customer service. Hailey greeted me at the door and stayed with me through the whole process of finding glasses for myself. This was my first visit to LensCrafters and it won’t be my last.","comment":{"@type":"Comment","name":"","datePublished":"2025-03-21T01:58:12.299Z","text":"Thank you for your review! \nWe are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. \nWe hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Bonnie Cox"},"datePublished":"2025-03-11T20:01:17.371Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2025-03-12T10:06:38.175Z","text":"Thank you for your review! \nWe are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. \nWe hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Arno Gevorkyan"},"datePublished":"2025-02-28T22:17:51.942Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Were looking for a glasses case. They gave us one for free.","comment":{"@type":"Comment","name":"","datePublished":"2025-03-02T21:32:36.952Z","text":"Thank you for your review! \nWe are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. \nWe hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kevin Pham"},"datePublished":"2025-02-26T22:45:03.716Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2025-03-03T15:52:10.53Z","text":"Thank you for your review! \nWe are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. \nWe hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Yusimy Viltres"},"datePublished":"2025-02-20T19:07:13.368Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Evan was great!!! Excellent and quick customer service. Recommend 10/10.","comment":{"@type":"Comment","name":"","datePublished":"2025-03-05T16:37:58.377Z","text":"Thank you for your review! \nWe are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. \nWe hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kelly McGregor"},"datePublished":"2025-02-15T00:30:47.904Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Evan was great! He took the time to explained all my options, was very friendly and looked for the best price using my vision benefits. I’m incredibly happy with my experience. :-)","comment":{"@type":"Comment","name":"","datePublished":"2025-02-16T01:12:39.182Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Michel Rose"},"datePublished":"2025-02-04T02:52:38.881Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2025-02-05T02:01:05.873Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Missie Prichard"},"datePublished":"2025-01-30T20:12:54.981Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"I had specifically asked about the possibility of ordering my daughter’s glasses, 2 pairs, in FL but having them shipped to the Lincoln, NE store, where she’s in college. I was assured it was possible, but they did not tell me that it take 3 weeks to hopefully get them to her; ordered 1/17 and have not shipped to NE as of 1/30 as “promise” date for second pair in FL is 2/3; the other pair has been in store since 1/25. The two people that I spoke to on the phone, Mike and Josh, were a little rude when I was trying to get help and info. Not a very good experience for spending over $500. Also, there’s an automatic protection plan that’s applied to each pair, but no info was given of what’s covered or if it was even wanted.","comment":{"@type":"Comment","name":"","datePublished":"2025-01-31T08:19:55.287Z","text":"Thank you for your review. We are sorry to hear that your experience at LensCrafters did not meet your expectations. We strive to provide the best customer service in the industry. Please go to www.luxotticacustomercare.com/lenscrafters/careform so we can work to correct this issue for you."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Mark Stevens"},"datePublished":"2025-01-22T22:06:37.8Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Hailey was awesome in helping me get my nose pads replaced. Super friendly and very helpful!!","comment":{"@type":"Comment","name":"","datePublished":"2025-01-23T06:05:35.374Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Liliana Perez"},"datePublished":"2025-01-22T00:16:11.557Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"I got a text from Lens Crafters to pick up my order. I get here and I’m told that I have to wait even longer for them to be shipped from the lens crafters location that originally placed my order. All this after already having to wait about 2 weeks for them to even be “made to fit my frames”. The original location didn’t explain this to me. They told me just wait for a text. So that is what I did and that’s on them. But the employee HERE that assisted me, talked to me like I was dumb with condescending responses. Showed no empathy. Acted as if I was inconveniencing him when really I was the one inconvenienced. I did come 30 minutes till close, but I planned to pick them up and be on my way. It’s almost as if as soon as I mentioned it was from another store, the whole attitude changed. It was quiet in there, only one customer was there at that time besides me but now every one of the staff members could hear my conversation because of his tone.\nI had them shipped here because I live closer to this location. Customers don’t see commission we see one business. So that was poor on his behalf, misrepresenting the company he works for. Lens Crafters overall should provide more information to people picking up orders. The text I received quite literally stated to “pick them up”. It didn’t specify anything regarding another location, a second need for shipping, or anything the employee told me. If there’s a two part process for shipping to picking them up that should’ve been told to the customer.","comment":{"@type":"Comment","name":"","datePublished":"2025-01-23T07:28:12.201Z","text":"Thank you for your review. We are sorry to hear that your experience at LensCrafters did not meet your expectations. We strive to provide the best customer service in the industry. Please go to www.luxotticacustomercare.com/lenscrafters/careform so we can work to correct this issue for you."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Phuc Yu"},"datePublished":"2025-01-15T16:39:48.831Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Evan was very thoughtful and sweet! You took the time to help me and explain more about what was offered to me. Thank you Evan!","comment":{"@type":"Comment","name":"","datePublished":"2025-01-16T03:17:27.785Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Chloe Hatfield"},"datePublished":"2025-01-14T03:07:13.851Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Hailey at the Altamonte Springs Mall Location did a wonderful job helping me with my first time getting glasses. Even when there was an issue that was inevitably unable to be solved, she did everything in her power to help find a solution, and offered her full attention to make my experience better, and her guidance to help me find alternative options. Thank you!","comment":{"@type":"Comment","name":"","datePublished":"2025-01-15T01:42:50.587Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Tony Knight"},"datePublished":"2024-12-17T02:53:31.914Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I always have an awesome experience at Lens Crafters. That’s why I return every year faithfully. All of the staff I encounter are very knowledgeable and friendly. Store 0304 in Altamonte Springs, Florida is absolutely phenomenal.","comment":{"@type":"Comment","name":"","datePublished":"2024-12-18T06:03:45.907Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"inci anar"},"datePublished":"2024-12-14T22:35:44.352Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Excellent service","comment":{"@type":"Comment","name":"","datePublished":"2024-12-17T06:42:00.314Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"darryl bloodworth"},"datePublished":"2024-12-12T14:42:20.763Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Dr Haleh Shams was professional, thorough, and informative. I highly recommend her.","comment":{"@type":"Comment","name":"","datePublished":"2024-12-16T15:04:06.276Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jason Russo"},"datePublished":"2024-11-29T23:31:48.256Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-12-10T18:22:11.026Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Alexis Miller"},"datePublished":"2024-11-29T23:31:05.826Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-12-10T18:22:27.638Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Thais Horne"},"datePublished":"2024-11-19T22:48:17.986Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Evan was awsome helping me out! Thank you","comment":{"@type":"Comment","name":"","datePublished":"2024-11-26T18:11:13.849Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Martin Van Buren"},"datePublished":"2024-11-07T21:50:32.833Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great experience! And great adjustment. I definitely recommend this store.","comment":{"@type":"Comment","name":"","datePublished":"2024-11-11T19:49:38.742Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Mark Castro"},"datePublished":"2024-11-07T17:44:11.632Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I had a fantastic experience at LensCrafters. I had to get some those pads replaced. They ended up doing an overhaul on my glasses adjustment pads cleaning very satisfied thank you. I will definitely be back to schedule my optometrist appointment","comment":{"@type":"Comment","name":"","datePublished":"2024-11-08T19:51:40.977Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Mfb Training"},"datePublished":"2024-10-20T16:10:12.292Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Meagon and Josh gave excellent service at the Altamonte Springs location","comment":{"@type":"Comment","name":"","datePublished":"2024-10-24T19:52:28.163Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Tom Evans"},"datePublished":"2024-10-19T16:35:32.184Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"After travelling halfway across the world. Lenscrafters is one of the greatest place on earth. Dr. Shams was able to identify a vision issue that I was unaware of.\n\nJosh, Michael, Amile, and Evan were all fantastic in helping select new pair of glasses.\n\nIf you are from the United Kingdom or another nation. Please visit this location for extraordinary eye care professionals.","comment":{"@type":"Comment","name":"","datePublished":"2024-10-22T20:17:50.92Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"J P"},"datePublished":"2024-10-13T20:54:10.379Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Dr. Thompson is very thorough in her eye exams","comment":{"@type":"Comment","name":"","datePublished":"2024-10-15T20:31:02.839Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"JULIE ARNOLD"},"datePublished":"2024-10-05T16:16:11.162Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Fix my sunglasses on the spot no charge thank you so much!","comment":{"@type":"Comment","name":"","datePublished":"2024-10-09T19:56:56.869Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kaydence Riley"},"datePublished":"2024-09-28T16:14:08.906Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-10-04T19:11:10.081Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Grace Griffitts"},"datePublished":"2024-09-28T16:14:07.045Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-10-04T19:11:29.422Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Wayne Byers"},"datePublished":"2024-09-20T16:49:44.076Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-09-25T17:23:14.706Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Natasha Castillo"},"datePublished":"2024-09-14T22:53:35.089Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Nice place and nice people working in, thank you for help my mom to fixed her g\nFrame","comment":{"@type":"Comment","name":"","datePublished":"2024-09-20T18:11:11.501Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Bianca Ponce Fuentes"},"datePublished":"2024-09-02T20:46:27.866Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Outstanding customer service from Mr Evan. He was patient, courteous and gave honest opinions on which frame suited me best.","comment":{"@type":"Comment","name":"","datePublished":"2024-09-13T15:30:35.135Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Tuna Boy"},"datePublished":"2024-08-31T22:35:46.268Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The staff was great got my glasses fixed in no time!","comment":{"@type":"Comment","name":"","datePublished":"2024-09-13T19:52:58.077Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Lisa Daniels"},"datePublished":"2024-08-31T17:17:10.59Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Will has been amazing! He went above and beyond to help me! I truly appreciate him!","comment":{"@type":"Comment","name":"","datePublished":"2024-09-13T13:09:23.76Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Luis Cortes"},"datePublished":"2024-08-30T23:16:54.65Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Hailey did an incredible job and took her time to answer me and spouse questions. Very thorough and great customer service!","comment":{"@type":"Comment","name":"","datePublished":"2024-08-31T06:34:44.578Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Courtney Rooney"},"datePublished":"2024-08-29T02:20:18.702Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great experience with everything! Dr. Libby and her team are fantastic. Hailey was incredibly helpful and kind.","comment":{"@type":"Comment","name":"","datePublished":"2024-08-30T03:03:28.756Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Barbara Adams"},"datePublished":"2024-08-23T14:25:07.374Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Hailey was helpful and very patient in helping me get the right frames.","comment":{"@type":"Comment","name":"","datePublished":"2024-08-24T01:22:06.936Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"M'Lea Morris"},"datePublished":"2024-08-21T18:43:47.001Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Joshua was a superstar! Helped me pick out a perfect style of glasses and broke down the prices for me so that I would exactly what I was paying for!","comment":{"@type":"Comment","name":"","datePublished":"2024-08-22T03:28:27.099Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"lida ghahremani"},"datePublished":"2024-08-17T17:23:56.546Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-08-18T03:22:57.863Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Eike Flach"},"datePublished":"2024-08-16T14:40:07.047Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-08-17T01:43:32.741Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Owen Herrbach"},"datePublished":"2024-08-10T15:03:11.162Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Josh was absolutely excellent, great service and very professional. We felt very comfortable and it was quicker than we expected. Would definitely recommend anyone to come try this place out, and ask for Josh!","comment":{"@type":"Comment","name":"","datePublished":"2024-08-11T02:20:30.168Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"cayline purcell"},"datePublished":"2024-08-09T21:25:47.933Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Love the service everyone is so sweetb","comment":{"@type":"Comment","name":"","datePublished":"2024-08-10T06:30:20.01Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Amber Moss"},"datePublished":"2024-08-03T00:02:18.428Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I came in just a few minutes before close inquiring if they had the nose piece replacement for my glasses. Even with being a few minutes to close the gentleman was super nice and offered to replace and assemble the piece for me for free! Only took a couple minutes.","comment":{"@type":"Comment","name":"","datePublished":"2024-08-03T08:07:55.315Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Adam Vargas"},"datePublished":"2024-08-02T23:46:00.072Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"My experience at this location was great. Evan, Josh, Will, Monica, Irene & Doctor Libby Thompson gave excellent customer service. I will definitely return.","comment":{"@type":"Comment","name":"","datePublished":"2024-08-03T07:57:03.59Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"cloudsleepyy"},"datePublished":"2024-07-31T15:18:30.926Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great service! I recommend getting your glasses or help here!","comment":{"@type":"Comment","name":"","datePublished":"2024-08-01T02:18:29.344Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Lindsay"},"datePublished":"2024-07-29T16:23:53.504Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Deshawn was patient and knowledgeable while my son was shopping for glasses. His help was timely and his expertise was appreciated while making our purchase. We will come back to see Deshawn again for sure! 10/10!!","comment":{"@type":"Comment","name":"","datePublished":"2024-07-30T02:18:34.501Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Eryanna Estell"},"datePublished":"2024-07-28T17:03:57.537Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Came in today just to get my glasses fixed after my toddler ripped them apart - Evan and Josh had them back together in 5 minutes! Very friendly and will definitely be returning to this location for further vision needs :) Thank you guys!","comment":{"@type":"Comment","name":"","datePublished":"2024-07-29T02:26:32.747Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"alexis santana"},"datePublished":"2024-07-27T15:48:50.319Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Josh at Lens Crafter was AMAZING! I brought in my very expensive Oakley Sunglasses and I had lost a lens due to the frame scre falling out and he fixed it right away and I asked him how much and he said don’t worry about it. WOW! He definitely made me a future Customer . Thank you Josh and Evan. 🙂🙏🏽","comment":{"@type":"Comment","name":"","datePublished":"2024-07-28T02:35:59.87Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Genesis Gonzalez"},"datePublished":"2024-07-26T18:18:00.793Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Love the frame selection at LensCrafters!! Evan worked with me to get my new lenses and frames. He is very knowledgeable and was extremely helpful. Everything went smoothly and I am super excited to receive my new glasses. Thank you again!","comment":{"@type":"Comment","name":"","datePublished":"2024-07-27T04:19:57.337Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Toby Rubin"},"datePublished":"2024-07-23T21:32:14.208Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Will was excellent, kind and professional repair my glasses for me","comment":{"@type":"Comment","name":"","datePublished":"2024-07-24T05:44:17.273Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Joanne"},"datePublished":"2024-07-21T21:09:12.356Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I recommend this store","comment":{"@type":"Comment","name":"","datePublished":"2024-07-22T05:13:13.256Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"TL R"},"datePublished":"2024-07-20T17:14:43.671Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Hailey was excellent! She adjusted my glasses and now they don't fall down.","comment":{"@type":"Comment","name":"","datePublished":"2024-07-21T03:51:04.508Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Asima Azam"},"datePublished":"2024-07-20T16:48:48.376Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Will at the Altamonte store was amazing! Professional and courtesous!","comment":{"@type":"Comment","name":"","datePublished":"2024-07-21T03:24:33.961Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"C Wisniewki"},"datePublished":"2024-07-16T13:10:14.289Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"It was a great experience. Service was excellent and I had fun while picking out my glasses. I have been going there for years.","comment":{"@type":"Comment","name":"","datePublished":"2024-07-17T01:41:20.004Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Rumi Siddiqui"},"datePublished":"2024-07-08T10:42:52.295Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I had the pleasure of dealing with Evan and the manager, Stephanie. I have a 1 year old premature baby who’d be constantly crying, and Stephanie would hold and take care of him while Evan would assist me with trying on glasses. I had a few issues with my glasses and both of these individuals were wonderful to deal with. Whenever I stop by the store, Stephanie plays with my baby. I really like coming to this LensCrafters in the Altamonte Mall.","comment":{"@type":"Comment","name":"","datePublished":"2024-07-09T00:51:19.415Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Eric Tank"},"datePublished":"2024-06-28T23:54:27.507Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Awesome service! I had an issue with the nose piece on my glasses and the guys here got me all fixed up quickly without fuss, couldn’t ask for more!","comment":{"@type":"Comment","name":"","datePublished":"2024-06-30T00:15:14.934Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Aiat Dzhakupbekov"},"datePublished":"2024-06-28T15:59:55.568Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-06-29T02:04:11.214Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Douran Williams"},"datePublished":"2024-06-25T21:39:45.849Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"\"Deshawn provided exceptional service at LensCrafters. He was knowledgeable, patient, and ensured my glasses were a perfect fit. His friendly demeanor and expertise made my experience enjoyable and stress-free. I highly recommend Deshawn for his outstanding customer service skills.\"","comment":{"@type":"Comment","name":"","datePublished":"2024-06-26T05:00:32.656Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"ANTHONY BETANCES"},"datePublished":"2024-06-16T21:42:38.139Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"the store rep went thru all benefits and disclosures to get me the best price","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Amber Harris"},"datePublished":"2024-06-13T18:50:52.184Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great customer service! The staff is great and went above and beyond! Jamie was very helpful and courteous! I can't wait to get my new glasses 🙂","comment":{"@type":"Comment","name":"","datePublished":"2024-06-14T03:20:09.124Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Heather Mefford"},"datePublished":"2024-06-10T21:12:00.765Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Stopped in to fix two pairs of sun glasses arms. They had the screws in and me walking out the door in under 5 minutes! And it was FREE! The staff were all so nice as well. Highly recommend!","comment":{"@type":"Comment","name":"","datePublished":"2024-06-11T04:43:54.209Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Joe Robertson"},"datePublished":"2024-06-10T12:16:50.836Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Hailey is the best! She helped me find frames that look perfect on me and got the lenses just right for my prescription. The whole team at LensCrafters in Altamonte Mall is super patient, friendly, and professional. Totally recommend! 🤓","comment":{"@type":"Comment","name":"","datePublished":"2024-06-11T01:10:58.33Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Diane Owings"},"datePublished":"2024-06-06T23:38:14.22Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Eye doctor was professional, friendly and easy to talk to.\nSalesperson Hailey, was extremely nice and very helpful. Best visit I have had there in years.","comment":{"@type":"Comment","name":"","datePublished":"2024-06-07T05:58:36.278Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Rob Raison"},"datePublished":"2024-06-05T22:03:57.28Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Accidentally bent my frames at work today and they were fixed in a matter of minutes! Great customer service !","comment":{"@type":"Comment","name":"","datePublished":"2024-06-06T05:27:40.722Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"C.E. Craig"},"datePublished":"2024-05-27T03:38:27.293Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Terrible experience. Will not return.","comment":{"@type":"Comment","name":"","datePublished":"2024-05-28T00:44:17.435Z","text":"Thank you for your review. We are sorry to hear that your experience at LensCrafters did not meet your expectations. We strive to provide the best customer service in the industry. Please go to http://ms.spr.ly/6265YgVyP so we can work to correct this issue for you."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Mike Muke"},"datePublished":"2024-05-26T16:27:39.787Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Evan at the Lenscrafters Altemont Mall did magic with my broken Montblanc shades and i am thrilled at the outcome. Kudos to You Evan and thank you. Appreciate it.","comment":{"@type":"Comment","name":"","datePublished":"2024-05-27T02:07:28.373Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Tiandra Teel"},"datePublished":"2024-05-23T18:43:39.842Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Hailey was nice she fixed my glass really fast","comment":{"@type":"Comment","name":"","datePublished":"2024-05-24T02:45:36.5Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Andy Mancone"},"datePublished":"2024-05-21T15:23:27.902Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Jamie helped me and fixed an old but rare pair of Cupertino style glasses for me while I waited, gratis! Clearly you can see the dedication to quality service and attentiveness in the Lenscrafter team at Altamonte mall. Check them out and if you're lucky you'll get Jamie!","comment":{"@type":"Comment","name":"","datePublished":"2024-05-22T01:53:16.935Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Adam Scheinberg"},"datePublished":"2024-05-20T19:55:44.447Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-05-21T03:20:44.762Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Sheila Padua"},"datePublished":"2024-05-13T20:07:00.49Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The Customer service was great, the associate looked at my payment of last year and tried to save me money and she did. I paid $70 less than previous year with upgrades to extras on my lenses....it was great!","comment":{"@type":"Comment","name":"","datePublished":"2024-05-14T03:28:38.266Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Larry Suddeth"},"datePublished":"2024-05-11T20:08:53.378Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great selection of frames and very nice people to assist you.","comment":{"@type":"Comment","name":"","datePublished":"2024-05-12T05:31:20.384Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Aixa Morales"},"datePublished":"2024-05-04T16:45:15.494Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-05-05T01:53:48.993Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Sumaiya Dharsee"},"datePublished":"2024-05-04T16:22:13.359Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-05-05T01:39:38.437Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Friendly Duckling"},"datePublished":"2024-04-29T23:13:44.416Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-04-30T07:03:29.898Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Melissa R"},"datePublished":"2024-04-29T20:43:28.716Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Thank you Evan for being friendly, kind, and providing outstanding customer service at the Altamonte mall location. Highly recommend","comment":{"@type":"Comment","name":"","datePublished":"2024-04-30T05:45:27.466Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Lori Donaldson"},"datePublished":"2024-04-29T19:03:38.909Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Evan was so helpful, fun and professional. He really took his time and made sure I absolutely loved my frames. I can’t wait to pick them up next week !!! Thank you Evan, for a great experience.","comment":{"@type":"Comment","name":"","datePublished":"2024-04-30T04:38:52.92Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Cyndi Nottage"},"datePublished":"2024-04-28T22:09:29.774Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The staff was very helpful repairing my glasses. He took his time and was very patient.","comment":{"@type":"Comment","name":"","datePublished":"2024-04-29T05:17:49.978Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Sam Nicholls"},"datePublished":"2024-04-28T21:33:43.219Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Will and Hailey gave me the BEST customer service I’ve honestly ever received. They swiftly helped me with my issue with grace and kindness. I’ll definitely be recommending this store to everyone I know! Customer service is so important and I’m so happy with my experience! Thank you!","comment":{"@type":"Comment","name":"","datePublished":"2024-04-29T04:58:38.9Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"juan yordani feliz"},"datePublished":"2024-04-25T22:26:30.294Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Really nice guy , excellent custumer service William help us this afternoon.","comment":{"@type":"Comment","name":"","datePublished":"2024-04-26T05:52:18.248Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"cloey coombs"},"datePublished":"2024-04-24T00:37:06.142Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-04-25T00:31:15.817Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"yara kuyumjian"},"datePublished":"2024-04-20T00:32:41.264Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Mike was awesome! He helped me pick the best glasses shape and was able to have my glasses ready immediately because I told him that I lived far and could not come back to pick them up! Thank you for the amazing service!!","comment":{"@type":"Comment","name":"","datePublished":"2024-04-21T00:32:15.446Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Karl Schmidt"},"datePublished":"2024-04-13T19:57:31.836Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Hailey was fantastic! Super nice, professional and fast! Appreciated how she checked her work twice. Best experience to date!","comment":{"@type":"Comment","name":"","datePublished":"2024-04-14T05:16:51.302Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Lynne Speroni"},"datePublished":"2024-04-10T17:21:59.889Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"This branch is Terrible. I was told my frames went to TX, then when I called- I was told they went to GA- I was told that UPS is responsible for the delay- Then the frames were NOT signed in and that GA was looking for my frames- I asked for the tracking number with UPS- I found that the frames were at GA- NO one called to tell me the frames were found. 3 people- Mike, Josh, Stephanie were all acting as if me asking where my frames were, cause of the delay and for a call back was an inconvenience to them- I Would NEVER suggest this branch to anyone!","comment":{"@type":"Comment","name":"","datePublished":"2024-04-11T03:03:45.189Z","text":"Thank you for your review. We are sorry to hear that your experience at LensCrafters did not meet your expectations. We strive to provide the best customer service in the industry. Please go to http://ms.spr.ly/6266cARm6 so we can work to correct this issue for you."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Erika Barker"},"datePublished":"2024-04-07T20:23:51.913Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Megan, Stephanie, Evan were soo helpful. Stephanie took the time to fit me in even with it being so busy.","comment":{"@type":"Comment","name":"","datePublished":"2024-04-08T04:59:03.553Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Daniel Rosario"},"datePublished":"2024-04-06T18:58:53.539Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Stephanie was friendly and helpful. Thank you!","comment":{"@type":"Comment","name":"","datePublished":"2024-04-07T04:18:55.212Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Estefany Madrigal"},"datePublished":"2024-04-04T17:38:11.842Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-04-05T02:02:32.89Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Don Moore"},"datePublished":"2024-04-01T21:40:00.987Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Mike And The Staff Professionalism Was Amazing, I Really Appreciate The Help They Gave Me. Extremely satisfied Thank you","comment":{"@type":"Comment","name":"","datePublished":"2024-04-02T08:19:15.987Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jude Moreau"},"datePublished":"2024-03-30T01:15:59.936Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great selection and employees at that location.","comment":{"@type":"Comment","name":"","datePublished":"2024-03-30T10:24:59.234Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Tod Smith"},"datePublished":"2024-03-27T20:54:42.605Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Went there to get my frames fixed and Mike went out of his way to help. And he got them fix and didn't charge me anything.","comment":{"@type":"Comment","name":"","datePublished":"2024-03-28T04:42:49.751Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Bella Betancourt"},"datePublished":"2024-03-25T23:15:20.861Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Stephanie the store manager was very helpful and super nice. She let me take my time and find the perfect glasses for me.","comment":{"@type":"Comment","name":"","datePublished":"2024-03-26T06:06:08.884Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Bill Kowalczyk"},"datePublished":"2024-03-21T19:27:20.267Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Awesome experience, just popped in to see they could possibly be repaired (arm bent). Stephanie said she could try. Stephanie fixed them like new. Then I knew I had to get a yearly eye exam so she had me work with Jamie after I located the frames I wanted. Jamie was professional and patient with me and the questions. Solid service, which is a rarity in today’s society retail industry.","comment":{"@type":"Comment","name":"","datePublished":"2024-03-22T03:22:14.263Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Steve Walsh"},"datePublished":"2024-03-17T19:04:47.959Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-03-18T08:56:37.596Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Santosh Kola"},"datePublished":"2024-03-16T22:32:22.571Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-03-17T08:18:33.411Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Hillary Bourdon"},"datePublished":"2024-03-12T02:57:03.137Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Dr Libby is an excellent Optometrist. Been going to her for over 6 years.\nThe sales folks in the eyeglasses area are not pushy and very helpful, especially with accommodating questions about insurance coverage when purchasing new prescription glasses.","comment":{"@type":"Comment","name":"","datePublished":"2024-03-13T00:59:01.925Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Vic P"},"datePublished":"2024-03-10T16:19:57.852Z","reviewRating":{"@type":"Rating","ratingValue":"2","bestRating":"5"},"reviewBody":"Long wait, overcharged me even with great insurance then never gave me my contact script that was the reason i went in the first place.","comment":{"@type":"Comment","name":"","datePublished":"2024-03-12T02:03:10.62Z","text":"Thank you for your review. We are sorry to hear that your experience at LensCrafters did not meet your expectations. We strive to provide the best customer service in the industry. Please go to http://ms.spr.ly/6266cgFQa so we can work to correct this issue for you."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"michelle hernandez"},"datePublished":"2024-03-10T02:58:27.87Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Jamie was awesome, thank you for fixing my glasses!","comment":{"@type":"Comment","name":"","datePublished":"2024-03-12T01:09:09.238Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"I EY"},"datePublished":"2024-03-03T00:50:29.676Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Evan was awesome, sold me some Rayban Metas and was super nice, honest and helpful. Thank you!","comment":{"@type":"Comment","name":"","datePublished":"2024-03-08T17:13:38.303Z","text":"Thanks for your review! We look forward to seeing you again! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Linda Hernandez"},"datePublished":"2024-03-02T20:39:02.533Z","reviewRating":{"@type":"Rating","ratingValue":"4","bestRating":"5"},"reviewBody":"I have been a customer of LensCrafters for years, today was exceptional due to the person who helped me. Thank you","comment":{"@type":"Comment","name":"","datePublished":"2024-03-03T05:36:34.715Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jacarie Peters"},"datePublished":"2024-02-29T19:10:26.284Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Brought my glasses back to life. Very much appreciated the help!","comment":{"@type":"Comment","name":"","datePublished":"2024-03-01T05:02:23.161Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Eli Joseph"},"datePublished":"2024-02-18T14:44:23.504Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Sara Thames"},"datePublished":"2024-02-13T21:11:11.419Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Evan was so helpful with my sunglasses repair, I will definitely return for my next exam and set of glasses!","comment":{"@type":"Comment","name":"","datePublished":"2024-02-14T03:53:37.92Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Evan Lynch"},"datePublished":"2024-02-12T22:45:14.879Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"JAMIE WAS THE BEST","comment":{"@type":"Comment","name":"","datePublished":"2024-02-13T02:48:09.509Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jasper’s Home Product Reviews"},"datePublished":"2024-02-08T13:12:53.136Z","reviewRating":{"@type":"Rating","ratingValue":"2","bestRating":"5"},"reviewBody":"This probably was the worst visit and eye exam experience I’ve had in my life 😂.. not exaggerating I’ve worn glasses and contacts all my life. Not to mention I’m not one for doing reviews, but I just have to share my experience. The doctor was great, but the techs and assistants were horrible. It all started when they mixed up my contacts. So I ended up putting in my left contact in my right eye and visa Vera. What made this very frustrating is the fact that I had my pupils dilated after my eye exam. So I couldn’t read anything up close. I couldn’t see anything up close my eyes were blurry. Having dilated pupils made it hard to see the contacts to put them in. When I asked for assistance the tech kept telling me that I had to put them in myself (almost like this was my first time wearing contacts). I managed to get them in, but once again I was putting in the contacts in wrong eyes as instructed. The eye doctor had to step in and correct the problem. Nevertheless, I still had to take them out myself with dilated pupils and no assistance. Finally after getting the contacts in the correct eyes, a tech just coming in from lunch helped me (she was awesome). Overall, the team was so unorganized. It took them roughly 25mins after my exam to give me my prescription information. I don’t plan going to this lens crafters ever again. Not sure why a routine eye exam turned into such a wild fiasco.","comment":{"@type":"Comment","name":"","datePublished":"2024-02-08T15:27:16.51Z","text":"Thank you for your review. We are sorry to hear your experience at LensCrafters did not meet your expectations. We strive to train our associates to be the best in the marketplace. Please go to http://ms.spr.ly/6267i7Qr3 so we can follow up and redirect your concern to appropriate person. "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Shaen Jones"},"datePublished":"2024-02-07T22:23:42.19Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Came into the Altamonte store and Josh adjusted my glasses in a flash! I was crying because a friend was literally dying at that moment and Josh’s personality took my mind away from it—if only for that moment. He has a calm about him. Compliments!!","comment":{"@type":"Comment","name":"","datePublished":"2024-02-08T09:18:41.531Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Megan Altizer"},"datePublished":"2024-01-30T23:55:30.049Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Highly recommend coming to this location for your glasses needs! The employees were so helpful and patient as I searched for my first set of glasses, allowing me the time to try on as many pairs as I needed with no pressure or pushy, salesy feel. They did a great job of explaining the different lens options and helping make sure I got the best price for the glasses I wanted. 😊","comment":{"@type":"Comment","name":"","datePublished":"2024-03-05T21:02:28.304Z","text":"Thank you for your review. Our associates are some of the best around and we are always happy to hear our customers feel the same! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"RPG"},"datePublished":"2024-01-28T20:21:40.453Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The customer service rep that took care of me did a phenomenal job. She actually helped me reduce the price. She told me it was insured and i've been to her twice since she was wonderful","comment":{"@type":"Comment","name":"","datePublished":"2024-01-29T04:07:25.098Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"David G"},"datePublished":"2024-01-25T18:19:15.345Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Super helpful!! The assistant manager did a great job helping us out and was incredibly friendly. :)","comment":{"@type":"Comment","name":"","datePublished":"2024-01-26T05:44:56.277Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Irina Savina"},"datePublished":"2024-01-22T22:03:06.66Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Отличная оптика, нам очень помогла Стефани с заменой стёкол в оправе. Огромное ей спасибо.","comment":{"@type":"Comment","name":"","datePublished":"2024-01-23T02:51:01.818Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jose Carrau"},"datePublished":"2024-01-20T04:03:05.217Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great experience and the Doctor is amazing","comment":{"@type":"Comment","name":"","datePublished":"2024-01-21T11:35:57.78Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Edna Perez"},"datePublished":"2024-01-19T19:10:13.79Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"This store is very well staffed. Friendly, helpful, and happy faces throughout my entire experience. Evan was awesome. He made sure to provide superb customer service; providing information regarding the best options available to me. Thank you Evan and the rest of the staff at LensCrafters Altamonte Mall! You have all gained a new faithful customer!","comment":{"@type":"Comment","name":"","datePublished":"2024-01-20T06:00:13.115Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Joe Rodriguez"},"datePublished":"2024-01-12T16:46:42.925Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"30 day return policy is a joke.","comment":{"@type":"Comment","name":"","datePublished":"2024-01-15T17:05:57.623Z","text":"Thank you for your review. We are sorry to hear your experience at LensCrafters did not meet your expectations. We strive to train our associates to be the best in the marketplace. Please go to http://ms.spr.ly/6260iUN78 so we can follow up and redirect your concern to appropriate person. "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ed e"},"datePublished":"2024-01-11T15:58:07.569Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I was impressed how the store crew worked together as a team to get my glasses. They solved the case themselves but were willing to still call another store if they needed. Now in the case they couldn’t solve my problem, I still would have been satisfied because they tried their best. Thank you Lens Crafters team.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"anthony sosa"},"datePublished":"2024-01-01T20:07:58.482Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Mike and Josh are amazing thank you guys definitely recommend coming here","comment":{"@type":"Comment","name":"","datePublished":"2024-01-02T04:18:39.142Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kateryna Chorna"},"datePublished":"2023-12-30T21:54:16.755Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Mike was amazing! Thank you so much for your immediate help!","comment":{"@type":"Comment","name":"","datePublished":"2023-12-31T04:55:38.247Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"DN Bishop"},"datePublished":"2023-12-30T18:09:32.663Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Had an eyeglass emergency while traveling to Orlando! The assistant manager took care of us gratis in less than 5 minutes!!$","comment":{"@type":"Comment","name":"","datePublished":"2023-12-31T10:23:11.284Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"William Timmons"},"datePublished":"2023-12-24T22:50:44.607Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Really great customer service. Mike and Evan went out their way to help me.","comment":{"@type":"Comment","name":"","datePublished":"2023-12-25T01:43:34.883Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Clara Barton"},"datePublished":"2023-12-20T18:58:31.452Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Dr. Libby is a great professional. She has helped me watch my eyes and helped me meet my seeing goals.","comment":{"@type":"Comment","name":"","datePublished":"2023-12-21T06:59:06.888Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Maria Lucanegro"},"datePublished":"2023-12-18T17:25:28.796Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The LensCrafters team at the Altamonte Mall in FL are amazing! Mike and Stephanie were very friendly and helped me find the right service for me. Stephanie fitted my frames PERFECTLY to my face!! No doubt I will be back again soon! Thank you!","comment":{"@type":"Comment","name":"","datePublished":"2023-12-19T05:23:04.793Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jacquelyn Watson-Rodriguez"},"datePublished":"2023-12-15T20:21:00.148Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Best Lens Crafters location in FL. Dr. Shams is very sweet & her team is great to work with. After my appointment, I had the pleasure of working with Stephanie to purchase my glasses and she was also awesome! Highly recommend!","comment":{"@type":"Comment","name":"","datePublished":"2023-12-16T04:59:48.746Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Cheryl Banks"},"datePublished":"2023-12-12T18:53:15.662Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"just came in for a quick tightening on my frames and they were fast and friendly. can’t really ask for more than that","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Polina Skvortsova"},"datePublished":"2023-12-10T15:38:58.084Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Mike helped me with fixing my glasses :) Friendly and great service and good atmosphere","comment":{"@type":"Comment","name":"","datePublished":"2023-12-11T21:28:04.289Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Alma Fontanez"},"datePublished":"2023-12-10T06:19:11.111Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Quick and easy service, all the customer reps were attentive and very nice and helpful! Jaime helped me get a great deal!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Megan Blazina"},"datePublished":"2023-12-05T18:40:19.633Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The staff was great help with adjusting my frames. Thank you!","comment":{"@type":"Comment","name":"","datePublished":"2023-12-06T06:13:14.872Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Steven Morris"},"datePublished":"2023-12-04T02:03:22.053Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great service and well-rounded care!","comment":{"@type":"Comment","name":"","datePublished":"2023-12-04T05:55:37.997Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Denisse McCarthy"},"datePublished":"2023-12-02T18:05:19.141Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Dr. Libby is awesome 👌 I love coming to this location. Friendly and professional staff 👍","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"James C. Cheney"},"datePublished":"2023-12-02T00:28:04.849Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Dr Thompson and her staff were through and wonderful\nAlso, Michael at Lenscrafters was very helpful\nI would suggest using this store","comment":{"@type":"Comment","name":"","datePublished":"2023-12-02T01:29:12.75Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"GERARDO TORO"},"datePublished":"2023-11-26T19:12:53.02Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Candice Sanchez"},"datePublished":"2023-11-22T19:34:24.16Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Every time I come here everyone is very helpful. Mike was great and very patient.","comment":{"@type":"Comment","name":"","datePublished":"2023-11-23T05:14:33.929Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Angelique Dallas"},"datePublished":"2023-11-21T15:42:10.874Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Nice selection of designer frames. The staff were friendly and knowledgeable. My shopping experience was very pleasant. Please visit Mike at the Altamonte Mall location for superior service.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"DeShawn Mills"},"datePublished":"2023-11-17T20:48:02.832Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great Service! James was awesome!","comment":{"@type":"Comment","name":"","datePublished":"2023-11-18T03:34:39.89Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Matt P"},"datePublished":"2023-11-16T18:05:43.067Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The whole team is very nice and Mike does a great job","comment":{"@type":"Comment","name":"","datePublished":"2023-11-17T06:48:47.545Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Francisco Ozuna"},"datePublished":"2023-11-15T23:15:08.786Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Austin Kraft"},"datePublished":"2023-11-07T20:43:33.107Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Stefanie was very helpful","comment":{"@type":"Comment","name":"","datePublished":"2023-11-08T04:49:32.234Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ryan R"},"datePublished":"2023-10-22T01:47:20.435Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2023-12-08T20:49:32.489Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"David Gardiner"},"datePublished":"2023-10-15T20:38:11.021Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very efficient and professional, really helped with replacement lenses with the warranty. for kids glasses, always buy the warranty! thank you Manager Stephanie and Evan at LensCrafters","comment":{"@type":"Comment","name":"","datePublished":"2023-12-07T20:36:46.784Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Angela Miller"},"datePublished":"2023-10-04T12:39:41.589Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Mike was amazing! When I have to spend a large amount of money like I did with this purchase I like to have someone who is well informed and can really explain things and seems to have my best interest in mind ….. He did just that !! It was a very nice experience with him. Thank you Mike !!!!","comment":{"@type":"Comment","name":"","datePublished":"2023-10-05T09:12:05.307Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Craig Wilkinson"},"datePublished":"2023-09-30T15:59:25.878Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Joshua was incredibly helpful in looking through my insurance benefits and trying to get me the best price possible. He was also super well versed on the sunglasses options I was looking at, knowing which lenses would be best for certain situations and which ones wouldn’t get as much utilization.\n\nSuper happy with the whole experience! 10/10","comment":{"@type":"Comment","name":"","datePublished":"2023-10-01T09:32:25.324Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Brian Thompson (BrianofOrlando)"},"datePublished":"2023-09-28T15:46:54.864Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great service. Mike repaired my broken glasses in minutes. Thanks for saving me.","comment":{"@type":"Comment","name":"","datePublished":"2023-09-29T07:02:59.09Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Carla Leon"},"datePublished":"2023-09-25T22:51:59.486Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Cameron was fantastic really friendly guy amazing service will come back !!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Bianca Carson"},"datePublished":"2023-09-20T18:15:22.083Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Everyone was super nice! Super willing to explain and answer my questions. Will be back again!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Eugene Hoberg"},"datePublished":"2023-09-19T15:35:54.447Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Fixed my eyeglass frame for free! Awesome professional staff!","comment":{"@type":"Comment","name":"","datePublished":"2023-09-21T03:41:42.859Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ricardo Casamassima"},"datePublished":"2023-09-13T16:50:20.584Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great experience, they really care about customers. I’ll definitely recommend this place to get glasses and eye exams","comment":{"@type":"Comment","name":"","datePublished":"2023-09-13T20:35:52.804Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Mario Casamassima"},"datePublished":"2023-09-13T16:48:52.23Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Best service ever! You can see they care about you and your experience!","comment":{"@type":"Comment","name":"","datePublished":"2023-09-13T20:37:17.556Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Lesa Hamer"},"datePublished":"2023-09-03T20:44:25.869Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Consistently a great experience - Steph is always a rockstar- professional, courteous and friendly. Thanks!!","comment":{"@type":"Comment","name":"","datePublished":"2023-09-05T19:16:59.01Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Shannon Cuellar"},"datePublished":"2023-09-03T16:52:37.603Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"TESS took care of me like no one eLse. IF YOU GO ASK FOR HER","comment":{"@type":"Comment","name":"","datePublished":"2023-09-06T03:24:13.009Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Joey Scofield"},"datePublished":"2023-09-02T16:15:05.75Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Matt was great!","comment":{"@type":"Comment","name":"","datePublished":"2023-09-05T20:49:21.057Z","text":"Thank you for your feedback! We are happy to hear about your positive experience and look forward to serving you! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Harley Miller"},"datePublished":"2023-08-28T15:38:20.543Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Mike had excellent customer service and was so kind to adjust my glasses for me!","comment":{"@type":"Comment","name":"","datePublished":"2023-08-28T23:36:18.627Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Michael Schoonover"},"datePublished":"2023-08-26T20:54:03.89Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2023-08-29T18:38:17.168Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!\n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Yolanda Frazier"},"datePublished":"2023-08-25T14:26:42.431Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Matt was amazing!!! I greatly appreciate him and helping me with my glasses.","comment":{"@type":"Comment","name":"","datePublished":"2023-08-29T16:56:03.859Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!\n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jessica Viera Cassier"},"datePublished":"2023-08-22T21:56:33.722Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"It was an amazing customer service! Thank to Matt for his kindness ♥️","comment":{"@type":"Comment","name":"","datePublished":"2023-08-22T22:45:22.141Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"A Nino"},"datePublished":"2023-08-19T20:26:55.979Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"The assistant manager is one of the rudest people I've ever met. I have been coming to this location for 4 years (and my family also) they've screwed up over and over and he always blames it on us!!!! How can it be my fault but you have screwed up with every family member???? Just excuses. Don't come here!!!! We definitely won't!!!!!","comment":{"@type":"Comment","name":"","datePublished":"2023-08-22T15:50:18.635Z","text":"Thank you for your review. We are sorry to hear your experience at LensCrafters did not meet your expectations. We strive to meet all of our customer needs. Please go to http://ms.spr.ly/62619uXv5 to follow up so we can redirect your concern to the appropriate person. "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jay Mail"},"datePublished":"2023-08-19T20:22:58.462Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Assistant Manager is the worst. Rude, disrespectful!!!!!! Won't be coming back ever!!!!!!!!!","comment":{"@type":"Comment","name":"","datePublished":"2023-08-22T15:53:09.681Z","text":"Thank you for your review. We are sorry to hear your experience at LensCrafters did not meet your expectations. We strive to meet all of our customer needs. Please go to http://ms.spr.ly/62659uX2V to follow up so we can redirect your concern to the appropriate person. \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Chris Lo"},"datePublished":"2023-08-17T20:40:32.988Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Mike and Josh were great, they were very solutions oriented associates, they went above and beyond to find a creative solution for the lenses I was requesting. These type of associates are what help repeat and referral business coming back.","comment":{"@type":"Comment","name":"","datePublished":"2023-08-17T22:35:42Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Sincerely Mel"},"datePublished":"2023-08-07T16:16:14.699Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Mike was great and helped us out just by walking in! very knowledgeable on questions we asked :)","comment":{"@type":"Comment","name":"","datePublished":"2023-08-07T23:57:20Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Diana Patton"},"datePublished":"2023-08-05T19:18:06.558Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Mike was amazing and fixed me up. He it put on new nose pads and put my lense back in all at no charge! They were great","comment":{"@type":"Comment","name":"","datePublished":"2023-08-07T22:31:57Z","text":"Thank you for your feedback! We are happy to hear about your positive experience and look forward to serving you! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Bill Dunseith"},"datePublished":"2023-08-02T16:21:27.941Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Dr Thompson and her staff are great. They spent extra time making sure I had the right prescription for my contacts. Stephane was also great in helping me select my new eye glasses.","comment":{"@type":"Comment","name":"","datePublished":"2023-08-02T20:56:14.567Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"micah cantlow"},"datePublished":"2023-08-01T21:24:12.606Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2023-08-02T16:49:06.818Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Bonnie Jackson"},"datePublished":"2023-07-26T18:46:49.951Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The friendliness, professionalism and responsiveness toward customers was great! Thank you, Josh, for a very good experience!","comment":{"@type":"Comment","name":"","datePublished":"2023-07-26T19:03:26.327Z","text":" Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again.\n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Shawn Lopez"},"datePublished":"2023-07-22T22:40:34.229Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Matt was a life saver. He helped without hesitation and left me with like new glasses.","comment":{"@type":"Comment","name":"","datePublished":"2023-07-24T15:03:55.801Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Bre Brix"},"datePublished":"2023-07-20T12:50:19.837Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Dr. Thompson is amazing. She really listens and goes over and beyond in making sure all your concerns are addressed. Ilene was also wonderful. Her experience really showed. As far as sales staff, I would 100% recommend Stephanie. She was a joy to talk to and was a great help. The entire staff was great and I would highly recommended Lenscrafters and Dr. Thompson.","comment":{"@type":"Comment","name":"","datePublished":"2023-07-20T13:43:00.063Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Katerina Main"},"datePublished":"2023-07-15T21:43:18.48Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Got assistance from Mike today and couldn’t be happier!\nSo professional, quick, friendly, did everything he could and I really love the result. Highly recommend this place for any glasses related issues 🤩","comment":{"@type":"Comment","name":"","datePublished":"2023-07-19T00:23:59.996Z","text":"\nThank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Josh Osborne"},"datePublished":"2023-07-10T22:53:58.087Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Matt and the team were outstanding and helped me fix my visual issue!","comment":{"@type":"Comment","name":"","datePublished":"2023-07-11T23:13:20.133Z","text":"Hi! Thank you so much for your review. We are excited to hear Matt was able to help make your experience in LensCrafters a great one. We look forward to seeing you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Laura Booker"},"datePublished":"2023-07-08T20:03:25.846Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Tess was so wonderful. She listened very well and was able to aid me in selecting the glasses that I needed. She was very helpful, patient, informative, and kind.","comment":{"@type":"Comment","name":"","datePublished":"2023-07-17T21:04:48.384Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Brenda Nelson"},"datePublished":"2023-07-06T23:42:49.156Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"My husband and I went in the Altamonte mall location this afternoon to have his frames adjusted. Tess assisted him and did a spectacular job. She spent the time and made several adjustments until my husband's glasses fit comfortably. Great job, Tess!","comment":{"@type":"Comment","name":"","datePublished":"2023-07-19T02:37:35.451Z","text":"Hi! Thank you so much for your review. We are excited to hear Tess was able to help make your experience in LensCrafters a great one. We look forward to seeing you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Aaron Mingie"},"datePublished":"2023-06-16T22:27:39.175Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Dr Thompson was kind, caring, and professional. She was thorough and explained everything clearly. Office staff was all professional, caring, and efficient. Great job!","comment":{"@type":"Comment","name":"","datePublished":"2023-06-22T02:43:26.746Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Dia Gourdet"},"datePublished":"2023-06-15T15:20:04.258Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"My appointment was right on time and I was finished in less than 30 minutes. Everyone was very helpful but big thank you to Cassie for being so nice and knowledgeable when helping me look through different frames and lenses. Thank you all!","comment":{"@type":"Comment","name":"","datePublished":"2023-06-16T16:15:56.257Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Shayn Singh"},"datePublished":"2023-06-14T00:30:36.764Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Had a very pleasant experience while getting an eye exam for new glasses and contacts. My sales rep Evan was extremely helpful and courteous. He was knowledgeable about the frames as well as what my insurance covered and also gave good recommendations. He wasn’t pushy at all either and gave me the appropriate space to browse. I would recommend anyone visit this location for his help alone.","comment":{"@type":"Comment","name":"","datePublished":"2023-06-14T15:34:17.036Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ronald J Thomas"},"datePublished":"2023-06-11T16:04:39.379Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great Service and Products although a bit pricey. I would recommend and revisit.","comment":{"@type":"Comment","name":"","datePublished":"2023-06-21T01:28:21.017Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Qi'an Li"},"datePublished":"2023-06-10T16:26:12.119Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Stephanie was super helpful. We went to get our glasses adjust and now they fit perfectly!","comment":{"@type":"Comment","name":"","datePublished":"2023-06-20T02:08:56.852Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Patricia Perdomo"},"datePublished":"2023-06-05T00:34:29.819Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2023-06-05T14:33:54.59Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Steve Wightman"},"datePublished":"2023-05-28T18:36:31.328Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Josh was excellent! He fixed both my glasses and sunglasses in less than five minutes. He was very helpful and kind!","comment":{"@type":"Comment","name":"","datePublished":"2023-06-02T17:03:09.809Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Emilio Garcia"},"datePublished":"2023-05-28T05:27:25.051Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Loved this place and the people! I broke the lens on a pair of sunglasses so I went to several locations looking for an estimate to fix them. Since the glasses were vintage, most places gave me insanely high estimates and/or hardly gave me the time of day (including the lens crafters at the Mall at Millenia). This was the first place where I had a real conversation with someone who could actually help. Mike and Tess helped me purchase new lenses for my glasses and walked me through the charges. They were extremely kind and helpful with everything. I just got the glasses back and I couldn't be happier. I would highly recommend this place for all your glasses needs.","comment":{"@type":"Comment","name":"","datePublished":"2023-05-30T22:29:16.746Z","text":"Thank you for your feedback! We are happy to hear about your positive experience and look forward to serving you! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Charles Marcone"},"datePublished":"2023-05-27T21:16:02.985Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Tess did a great job adjusting my glasses. Took her under 5 mins, I was out the door in under 10 mins","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Anthoni Bennett"},"datePublished":"2023-05-27T10:55:59.989Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"When the Manager Steph looked intently into my eyes I knew the Altamonte LensCrafters and I would be together forever. The staff at this store is the best.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"John Schnell"},"datePublished":"2023-05-23T18:24:32.065Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Always a great experience","comment":{"@type":"Comment","name":"","datePublished":"2023-06-05T20:42:38.839Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Marcelo Oliveira Andrade"},"datePublished":"2023-05-21T16:09:42.403Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great service! Highly recommend","comment":{"@type":"Comment","name":"","datePublished":"2023-06-06T16:13:50.551Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"gamegod hd"},"datePublished":"2023-05-20T17:51:19.879Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2023-06-07T15:22:28.395Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Sl101 D"},"datePublished":"2023-05-16T19:15:14.535Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Evan was very nice and helpful, and got my glasses tightened and cleaned in no time!","comment":{"@type":"Comment","name":"","datePublished":"2023-06-08T19:11:36.008Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Krystal Alicea"},"datePublished":"2023-05-16T16:34:51.505Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2023-06-08T20:38:14.977Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Deborah Romano"},"datePublished":"2023-05-13T13:05:41.554Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The team at LensCrafters did a fantastic job of diagnosis my vision issues and then helping me to find a pair of corrective lens that make me feel like I am at the height of fashion. I will be bringing my son in next. I highly recommend LensCrafters.","comment":{"@type":"Comment","name":"","datePublished":"2023-06-09T21:13:04.562Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Gwen L."},"datePublished":"2023-05-11T23:54:08.183Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Mike is very helpful and informative. He walked me through all my options with getting a new pair of glasses and explained everything clearly. I had a great experience here!","comment":{"@type":"Comment","name":"","datePublished":"2023-06-08T15:52:33.417Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Donna Grant"},"datePublished":"2023-05-11T21:18:58.774Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Evan was extremely helpful with picking out frames for me and explaining the lenses I needed.","comment":{"@type":"Comment","name":"","datePublished":"2023-06-08T17:34:59.788Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Johnny Honorato"},"datePublished":"2023-05-09T22:46:11.32Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Evan and the Manager Mike are the best!! Ask for them is you ever need help on frames!","comment":{"@type":"Comment","name":"","datePublished":"2023-05-10T01:17:50.93Z","text":"Hi! Thank you so much for your review. We are excited to hear that Evan and Mike were able to help make your experience in LensCrafters a great one. We look forward to seeing you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Marsena Wallace"},"datePublished":"2023-05-06T22:46:54.472Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Matt at Lens Crafters helped me by replacing the screw in my Raybans! No charge. He was very helpful and I had a great experience! I highly recommend him and LensCrafters!","comment":{"@type":"Comment","name":"","datePublished":"2023-06-15T14:54:40.35Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Tyeisha Barnett"},"datePublished":"2023-05-01T17:52:41.477Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"If mike can’t fix. No one can","comment":{"@type":"Comment","name":"","datePublished":"2023-06-13T18:07:49.044Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Stephanie Nelson"},"datePublished":"2023-05-01T10:56:31.078Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I love this location Tess really helped me find the glasses that were a great fit.","comment":{"@type":"Comment","name":"","datePublished":"2023-06-13T19:13:00.589Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Aspen_"},"datePublished":"2023-04-30T16:04:43.812Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Went here to get my screws tightened and the person doing it was very kind and made sure that they were secure. First time here and I would 100% go again :)","comment":{"@type":"Comment","name":"","datePublished":"2023-06-13T00:56:14.354Z","text":"Awesome to hear! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Gary Dickerson"},"datePublished":"2023-04-30T00:16:02.757Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Knocked the lens out of my glasses at the beach the day before our flight. They were able to fix them for me that evening. Great service.","comment":{"@type":"Comment","name":"","datePublished":"2023-06-12T23:30:21.477Z","text":"Thank you for your review! We are happy to hear our staff was ready and able to assist you in a timely fashion. We strive to train our associates to deliver the best customer service in the marketplace. "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"J. P."},"datePublished":"2023-04-15T20:08:47.626Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The service was awesome with Dr. Libby and the sales associates","comment":{"@type":"Comment","name":"","datePublished":"2023-04-21T12:56:28.851Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ismael Garlobo"},"datePublished":"2023-04-14T19:31:52.776Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"My wife and I came into town for a weekend vacation and I forgot to pack my one day contacts I walked in and with a huge smile Lisa was able ro help me out and get me some contacts. She was an angel and I would recommend this location to anyone","comment":{"@type":"Comment","name":"","datePublished":"2023-04-14T20:21:39.823Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Angel Castillo"},"datePublished":"2023-04-11T20:18:10.255Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Wow amazing no charge on my sons eye classes my daughter slaps them off an knock the screw out of one side an at no charge they fix them if you need a screw in u know we’re to go🙂","comment":{"@type":"Comment","name":"","datePublished":"2023-04-17T17:14:28.628Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Katelyn Townsend"},"datePublished":"2023-04-01T19:45:18.497Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"First time coming here, Dr Thompson was amazing, so nice and knowledgeable. Mike helped me with my glasses and was very nice to work with. I will be back in the future :)","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Celena Girem"},"datePublished":"2023-03-31T19:37:45.444Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Amazing service from mike!","comment":{"@type":"Comment","name":"","datePublished":"2023-04-05T20:47:57.34Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Carmen Quiñones"},"datePublished":"2023-03-26T14:57:13.083Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"From the moment I arrived everyone was super nice. The eye exam was excellent. Ms. Sham was very informative and took her time to explain everything.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Eileen"},"datePublished":"2023-03-20T16:04:03.618Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Abigail Jeter"},"datePublished":"2023-03-19T20:50:16.072Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kevin"},"datePublished":"2023-03-17T21:49:08.94Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Thank you to Matt for on the spot repair of my wife's glasses.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Dara Mlinek"},"datePublished":"2023-03-17T20:44:49.128Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Matt G. was excellent! We are visiting from out of town and he provided outstanding customer service. He address all of our needs and is another reason we do our business with LensCrafters.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Carol Delk"},"datePublished":"2023-03-16T17:11:19.558Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Between Dr. Sham who listened, explained and cared during my exam and Matt who assisted with my choice of glasses, i could not have felt happier that i went back to LensCrafters.","comment":{"@type":"Comment","name":"","datePublished":"2023-03-22T17:19:44.52Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Diane Wolf"},"datePublished":"2023-03-14T19:15:15.071Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The doctor named Cynthia Rodriguez was fantastic!! She was so knowledgeable and thorough. Best eye exam I’ve ever had. The technician (Evan) was helpful, friendly and efficient.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"M J"},"datePublished":"2023-03-13T19:24:04.224Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"My experience was awesome. The sales person named Megan was fantastic she took her time to make sure my glasses were adjusted right. She was a pleasure to work with. She has a great sense of humor thank you, Megan. Lenscrafters are lucky to have a great associate.😚 two thumbs up to Megan👍🏻👍🏻","comment":{"@type":"Comment","name":"","datePublished":"2023-03-14T13:13:02.409Z","text":"Thank you for your review. We are sorry to hear your experience did not meet your expectations. Please go to http://ms.spr.ly/62655L1hB to follow up, so we can work to correct this issue."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Gregory Langfeld"},"datePublished":"2023-03-13T19:13:43.62Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Rectified Approach"},"datePublished":"2023-03-13T18:45:19.902Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Evan is an absolute rockstar when it comes to sales! If you have any questions about Ray-Bans, don’t hesitate to reach out to him. He’s always up for helping you out.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Berta Simberg"},"datePublished":"2023-03-13T02:53:34.197Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I was on a time crunch and both, the doctor and the sales specialist made it happen for me. No time wasted!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jesus Rivera"},"datePublished":"2023-03-11T22:06:26.516Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"tina Doubleday"},"datePublished":"2023-03-11T17:03:34.213Z","reviewRating":{"@type":"Rating","ratingValue":"2","bestRating":"5"},"reviewBody":"I don’t like being told my order will be in in 2 weeks for me to still be waiting for it on the 15th day. At least one pair showed up so I can use them. Never had to wait this long at Eyedeal optical","comment":{"@type":"Comment","name":"","datePublished":"2023-03-13T16:02:21.203Z","text":"Thank you for your review. We are sorry to hear your experience did not meet your expectations. Please go to http://ms.spr.ly/62675xvZF to follow up, so we can work to correct this issue."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Juan Portillo"},"datePublished":"2023-03-04T22:52:37.486Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Thanks to Evan for helping me out with my new glasses.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Asha KC4Life"},"datePublished":"2023-03-03T19:10:07.917Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Matt Garrett and Dr Sham were extremely knowledgeable and very professional. I for sure would recommend family and friends to visit for their eye care needs.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"hailey roy"},"datePublished":"2023-02-28T21:20:15.854Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I was able to get my frames from a different company adjusted quickly and free of charge!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Camila Vaca"},"datePublished":"2023-02-17T18:16:20.847Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Amazing staff, the quality of service was great. Very professional","comment":{"@type":"Comment","name":"","datePublished":"2023-02-23T16:44:10.373Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ashley Terry"},"datePublished":"2023-02-10T19:45:30.768Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"James was so amazing","comment":{"@type":"Comment","name":"","datePublished":"2023-02-16T17:14:56.159Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"VERONICAS MFV"},"datePublished":"2023-02-09T00:23:07.796Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2023-02-14T18:44:49.03Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Sherika Stampley"},"datePublished":"2023-02-04T23:08:31.229Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Evan you were absolutely a pleasure to work with. Thank you so much for your assistance, answering all my Ray-Ban questions and helping me with my selections. Can’t wait til my new frames come in!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"_lydiamj"},"datePublished":"2023-01-30T15:32:17.708Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Josh was extremely helpful and fantastic.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Hope Elliott"},"datePublished":"2023-01-27T16:29:05.53Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very helpful and reliable!!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Nidia Guzman"},"datePublished":"2023-01-24T15:02:56.727Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Everyone was so nice and helpful. Got me a great deal on glasses! Thank you!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"David Bennett"},"datePublished":"2023-01-23T23:16:19.636Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"James is the man!!! Extremely polite and helpful.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"J James"},"datePublished":"2023-01-18T22:51:33.261Z","reviewRating":{"@type":"Rating","ratingValue":"2","bestRating":"5"},"reviewBody":"The two gentlemen that were in the store when I came in were unpleasant. I only asked to try on frames bc online virtual try ons didn’t seem to be helpful. Would not come back to this location","comment":{"@type":"Comment","name":"","datePublished":"2023-01-24T18:01:17.217Z","text":"Hi there, thank you for your review. We are disappointed to hear about your experience. We strive to provide the best glasses and customer service in the industry. Please go to https://www.luxotticacustomercare.com/lenscrafters so we can resolve this issue.\n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"zellwood 32"},"datePublished":"2023-01-18T18:01:17.191Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Evan was extremely helpful. In and out quickly.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"D S"},"datePublished":"2023-01-17T03:30:00.054Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I had an eyewear emergency and had to have an eye exam and new prescription glasses ordered. Everyone was extremely friendly, professional, and helpful. Very happy with the experience so far!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"André Bidá"},"datePublished":"2023-01-12T15:59:53.688Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Terrible service.\nI tried replace twice the leg tip of my glasses, and the last response was “I don’t know where my tips are. Go to another store.”\nSure. I will never return to this store.","comment":{"@type":"Comment","name":"","datePublished":"2023-01-12T16:13:19.815Z","text":"Thank you for your review. We are sorry to hear your experience at LensCrafters did not meet your expectations. We strive to meet all of our customer needs. Please go to https://www.luxotticacustomercare.com/lenscrafters to follow up so we can redirect your concern to the appropriate person. "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"K Jones"},"datePublished":"2023-01-10T21:17:48.122Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Met with Tess who showed me selection of frames. She was very helpful. Went home to think about it! Just came back to purchase frames and lenses. Matt G. guided me through the process & was extremely helpful & knowledgeable. Bought an awesome pair of transition progressive glasses. Will definitely be back and recommend!","comment":{"@type":"Comment","name":"","datePublished":"2023-01-10T21:32:18.749Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jose Torres"},"datePublished":"2023-01-07T20:44:19.995Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Evan 787414 wss super helpful","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Patricia Jackson"},"datePublished":"2023-01-05T00:16:56.072Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I was able to pick five pair of glasses and then pick the pair that I wanted. Staff was patient, kind, polite, respectful. I was in the store less than an hour","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"John Bautista"},"datePublished":"2022-12-18T01:23:01.06Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I’ve been going to lenscrafters for 10+ years and today was by far the best experience I’ve had! Tess and Josh were so great, they answered all my questions and made the process stress free.\n\nThank you Josh and Tess for your attention today!","comment":{"@type":"Comment","name":"","datePublished":"2022-12-22T22:09:52.819Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Vera Clark"},"datePublished":"2022-12-14T15:00:35.587Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great doctor Mrs. Rodriguez","comment":{"@type":"Comment","name":"","datePublished":"2022-12-19T20:29:32.428Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!\n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Astrid lasso"},"datePublished":"2022-12-08T22:03:00.38Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Evan is amazing!! So patient and knowledgeable. Thank you Evan!","comment":{"@type":"Comment","name":"","datePublished":"2022-12-13T21:50:58.472Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jeff Rassel"},"datePublished":"2022-12-06T14:09:34.848Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-12-08T21:05:37.148Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Darlene Hickam"},"datePublished":"2022-12-01T21:40:04.762Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Dr. Shams was so great for my eye exam! Loved her bedside manner and took her time with me! Stephanie was so helpful with honest feedback and direction to narrow down my choices on frames & help me find the frames I would like within my budget. I highly recommend this Lenscrafter’s store!","comment":{"@type":"Comment","name":"","datePublished":"2022-12-01T21:51:20.366Z","text":"Thank you for your review. Our associates are some of the best around and we are always happy to hear our customers feel the same! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Sharenzo Billy"},"datePublished":"2022-11-24T02:49:21.581Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great experience awesome customer service","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"s s"},"datePublished":"2022-11-17T21:54:44.513Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Sincere Thank You to Josh and Mark, for taking the extra Time to assist me with my transition lens. Thank you! Thank you!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Criselda Treviño Vela"},"datePublished":"2022-11-13T18:50:17.905Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-11-17T19:49:37.304Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!\n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Sakina Jaffer"},"datePublished":"2022-11-08T16:32:37.57Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Amazing!! Super friendly and very willing to help! Thank you for awesome staff!","comment":{"@type":"Comment","name":"","datePublished":"2022-11-08T16:56:18.647Z","text":"Thank you for your review. Our associates are some of the best around and we are always happy to hear our customers feel the same! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Cameron Pontoon"},"datePublished":"2022-11-05T21:50:13.25Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Good service kind in store","comment":{"@type":"Comment","name":"","datePublished":"2022-11-09T16:56:05.703Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Brandon Allen"},"datePublished":"2022-11-04T08:18:58.43Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Store Market Manager - Stephanie Massa is unpleasant, unprofessional, and RUDE.\n\nStore Market Manager - Stephanie Massa is unpleasant, unprofessional, and RUDE\n\nSubmitted a complaint via the customer care form on 10/17. Per Luxottica's customer care policy, complaints are expected to be answered in 5 business\n\nGhosted, heard nothing from customer care or the Regional Manager, so I followed up on 10/26 inquiring about my complaint:\n\nResponse By Email (Jason S) (10/27/2022 02:04 PM)\nHello ,\n\n\"Thank you for contacting LensCrafters!\n\nI apologize about not getting a response from the regional manager. Regrettably, we have not heard back from him either. I have forwarded your cares form to the zone vice president of store 0304 for review. Please allow 2 business days for them to research and respond. If we hear anything as well, we will reach out to you. I am sorry for the inconvenience.\n\nAgain, thank you for contacting LensCrafters. Have a great day!\n\nBest Regards,\n\nJason S\nLensCrafters Customer Service\"\n\nGhosted AGAIN!\n\nFollowed-up AGAIN on 11/01 after no response from customer care or Management.\n\nResponse By Email (Jennifer A) (11/03/2022 04:05 PM)\nHello Brandon,\n\n\"Thank you for sharing your experience with Lenscrafters, your feedback is essential in identifying opportunities for improvement as we strive to deliver the best possible customer experience.\n\nWe understand the resolution below was provided by the store and have closed Care form ticket 221017000031 accordingly.\n\n*The store advised that you used your EPP and paid $25.00 for a new frame on 10/18/22. They provided info on how to file a digital warranty claim.\n\nWe apologize for not meeting the level of service expected and for any inconvenience this has caused. We hope this satisfactorily addresses your concerns. Again, thank you for your time and for being a valued customer.\n\nBest Regards,\nJennifer A.\nLenscrafters Customer Resolution Team\"\n\nManagement never communicated with me and the customer care form was closed by the store. UNPROFESSIONAL AND DISMISSIVE.","comment":{"@type":"Comment","name":"","datePublished":"2022-11-07T19:23:44.198Z","text":"Hi there, thank you for your review. We are sorry to hear about your experience. Please go to https://www.luxotticacustomercare.com/lenscrafters to follow up so we can work to correct this issue."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ryangleen"},"datePublished":"2022-11-03T17:12:37.735Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-11-07T20:36:42.191Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!\n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Vi"},"datePublished":"2022-10-31T23:48:41.651Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Unfortunately, the woman manager here is incredibly combative and attempting to force me into purchasing. I won’t be returning. My friend also had a difficult time with her recently. Debating complaining to corporate. The turnover is poor and I can’t imagine it’s due to a happy work environment.","comment":{"@type":"Comment","name":"","datePublished":"2022-11-01T13:00:53.687Z","text":"Thank you for your review. We are sorry to hear your experience at LensCrafters did not meet your expectations. We strive to meet all of our customer needs. Please go to https://www.luxotticacustomercare.com/lenscrafters to follow up so we can redirect your concern to the appropriate person. "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Himani Shah"},"datePublished":"2022-10-29T22:17:32.205Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-11-02T19:22:27.037Z","text":"Thank you for your review! We look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"jerine Mahabir"},"datePublished":"2022-10-25T21:40:58.498Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-10-27T19:42:12.805Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"John Read"},"datePublished":"2022-10-25T13:40:38.41Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Every single member of the staff here is absolutely fantastic! 🤩 If you’re looking for a team of professionals who genuinely care about your vision, you’ve come to the right LensCrafters. A special shout-out to Evan for going above and beyond—he’s easily one of the best employees this company has ever had! 👏✨","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Juan Rodriguez"},"datePublished":"2022-10-18T01:59:30.41Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"We love Stephanie! Thank you for being the best! Rodrigo","comment":{"@type":"Comment","name":"","datePublished":"2022-10-19T19:23:11.092Z","text":"Great to hear! We appreciate your review and hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Brandon Allen"},"datePublished":"2022-10-17T16:34:49.752Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Store Market Manager - Stephanie Massa\n\nFirst and foremost, Stephanie Massa (Store Market Manager) is very unprofessional and condescending. My frames snapped at the bridge while cleaning them a few days ago. Soon after the frames broke, I called LensCrafters in Altamonte Mall on 10/15 (where I initially purchased the frames/lenses) to make sure that I was still within my EPP and that the frames were in stock and available. Spoke with a nice male store associate and he confirmed my EPP was still valid, and that the frames were in stock. Being that it was the weekend, I did not make it into the store until 10/17. On 10/17, walked-In and chatted with two nice male associates about my issue, one of which was the guy I chatted with prior on the phone. He already had my frames set to the side and my information ready to assist. While working with the two male associates we were discussing the frames and how they easily snapped at the bridge while I was routinely cleaning them, they mentioned that they have had numerous customers come in and have the same issue with my specific frame, confirming that it is a known product defect. After chatting with the two male associates about the known issue and inquiring about hypotheticals (if the frame broke again at the bridge), Stephanie Massa walks in. While asking the male associate about possible changing frames if the bridge breaks again (being that there is a known issue/defect with my specific frame - still under EPP), the male associate inquires with Stephanie Massa about the issue and what my options would be. Before even hearing me out and listening to my issue/concern, she shoots me down and rudely says - \"We cannot switch frame styles\". I again begin to explain to Stephanie my issue/concern and she repeats, \"I cannot switch frame styles, it is policy\". I again try to explain that based on my conversation with your fellow store associates, this specific frame has a defect at the bridge and if my frame breaks again, I wouldn't be comfortable getting the same frame if there's a known issue with the frame's integrity. Stephanie follows up with \"Who told you that? What associate told you that?\", \"Oakley is one of our best brands\", \"I cannot speak on how you wear your glasses or what happened to yours, but I cannot switch frames styles, I am not aware of an issue with the frames\", all while not looking at me and filling the register with money from a bank bag, very dismissive. This is right after I just chatted with other store associates about them having numerous customers come in with the same issue/concern. At this point, I am disappointed and upset. Stephanie's attitude and delivery were rude and condescending. I expressed my disappointment to her and she follow-up with \"I just got here, and you started with me\". Remind you, I was not the one who initially brought her into the conversation, one of the male associates asked her a question, and that is how she was brought in. After all of this, I did not know that Stephanie Massa was the Store Manager, I asked for management information and was provided with her card and realized that the rude associate that I was talking to was Stephanie, the store manager. To confirm, I asked Stephanie if she was the store manager, and she said yes. At this point, she wanted to attempt to chat with me about warranty information and other options involving warranties. I responded, \"prior to you being rude and condescending, you should have presented me with all options and possibilities, that is the professional thing to do\". She responded \"Thank you for your feedback\" as walked off and told me to have a great day (in a very facetious and dismissive tone). WORST EXPERIENCE EVER. This was done in front of other associates and customers. She attempted to gaslight me and make it seem like I was the issue and humiliate me in front of her coworkers and customer.","comment":{"@type":"Comment","name":"","datePublished":"2022-10-17T17:06:55.109Z","text":"Hi there, thank you for your review. We are sorry to hear about your experience. Please go to https://www.luxotticacustomercare.com/lenscrafters to follow up so we can work to correct this issue."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"LYNN BENDER"},"datePublished":"2022-10-11T14:48:39.249Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great eye exam. Meet all my needs with great care and knowledge. Staff was friendly and thorough. Love this place","comment":{"@type":"Comment","name":"","datePublished":"2022-10-11T19:19:08.756Z","text":"Awesome to hear! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Zachary Nuse"},"datePublished":"2022-10-10T23:05:44.965Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Really nice people here. Sofia fixed and cleaned my Grandfather's glasses. No questions, no charge. Great customer service! Thank you!","comment":{"@type":"Comment","name":"","datePublished":"2022-10-12T18:30:15.256Z","text":"Awesome to hear! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Anthony Laporte"},"datePublished":"2022-10-04T19:58:55.945Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-10-10T19:11:19.816Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Justin Perry"},"datePublished":"2022-09-16T19:36:20.877Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"One of the screws in my frames came out and I walked in with no appointment and asked if it was ok to have someone fix my frames for me. I was given clear and concise time expectations in the most polite manner. The staff was friendly and courteous and even delivered my frames to me at work (in the same mall) as a kind gesture. Hands down, the best experience I’ve had with any lens/frames retailer in my life. 10/10 will go back for my next pair.","comment":{"@type":"Comment","name":"","datePublished":"2022-09-21T19:33:46.535Z","text":"Thank you for your review. Our associates are some of the best around and we are always happy to hear our customers feel the same!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Elias Chesy"},"datePublished":"2022-08-30T17:40:46.146Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Had to rush a pair of sunglasses from lens Crafters and was happy with their store front doctor and support staff who had checked me on all of the new state of the art machines . Happy to come back in 7-14 days to get my new RayBand Shades 😎","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Fernando Urso"},"datePublished":"2022-08-26T17:34:51.16Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Dr Halek was amazing and wonderful. The way she does, you feel confident and it is not just taking your money. She knows what she is doing. I appreciate very much. I order the lens with 50% off and the Frame with the Emily and she was very kind also. Just waiting to have my new Glasses. Thank You","comment":{"@type":"Comment","name":"","datePublished":"2022-08-29T20:05:44.632Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ernest Lockridge"},"datePublished":"2022-08-22T19:52:40.385Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very nice staff that is there doctor everything was perfect walked in did eye exam and picked out my glasses highly recommend this place to get everything done thank very much Len Crafters","comment":{"@type":"Comment","name":"","datePublished":"2022-08-23T19:32:53.054Z","text":"Hi! Thank you so much for your positive review. We are happy we could help with your vision needs and look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Des Ashley"},"datePublished":"2022-08-18T21:49:43.346Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"My daughter broke the frame of her glasses which I thought was beyond repair. Mike at LensCrafters Altamonte springs mall was AWESOME. He took the time to to create a miracle. I can’t recommend the store or Mike any higher , truly a fantastic customer experience . Thank you Mike , thank you LensCrafters. I’d award 10 stars if I could","comment":{"@type":"Comment","name":"","datePublished":"2022-08-19T19:28:08.93Z","text":"Hi! Thank you so much for your review. We are excited to hear Mike was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Tim Daniels"},"datePublished":"2022-08-14T16:57:11.914Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Matt did an excellent job repairing my sunglass lenses when no one else could. Thanks!","comment":{"@type":"Comment","name":"","datePublished":"2022-08-19T15:28:07.611Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"fatemeh soufiabadi"},"datePublished":"2022-08-09T19:43:39.208Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Today I was there. I had two pair of sunglasses that have some issues. They were so friendly and professional. They took care of my sunglasses right the way 🤗 and they didn’t charge me. Thank you","comment":{"@type":"Comment","name":"","datePublished":"2022-08-10T19:40:36.017Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ken Click"},"datePublished":"2022-08-05T21:13:25.042Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Dr. Thompson and her team were very courteous and professional. Dr. Thompson was the most thorough eye doctor I have ever been to. The glasses team then helped my wife and I pick out our new pairs. Great service and attention by all!","comment":{"@type":"Comment","name":"","datePublished":"2022-08-08T17:13:05.258Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jenelle F"},"datePublished":"2022-07-22T18:23:52.233Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-07-25T16:34:25.415Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kevin Willoughby"},"datePublished":"2022-07-17T21:07:18.961Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"My glasses were essentially broken, but that did not stop Josh from fixing them. Incredible service.","comment":{"@type":"Comment","name":"","datePublished":"2022-07-20T16:09:38.156Z","text":"Hi! Thank you so much for your review. We are excited to hear Josh was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Judy Rogers Weaver"},"datePublished":"2022-07-13T19:55:07.4Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-07-14T19:04:47.76Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Amber Lycan"},"datePublished":"2022-07-01T14:07:07.502Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-07-06T15:05:47.371Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Amar Harrinarine"},"datePublished":"2022-06-18T21:50:32.607Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Rory Mullarney"},"datePublished":"2022-06-11T15:01:57.813Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very impressed with this LensCrafters store and particularly Josh who waited on me. He is so good to work with and very knowledgeable about their products that I just knew we were in a good place with him and it was going to be good. It was great! He did such a good job that I called my son who was needing glasses and we went back again to Josh and he got 2 pairs of glasses. We will always go here now!","comment":{"@type":"Comment","name":"","datePublished":"2022-06-14T18:59:57.791Z","text":"Hi! Thank you so much for your review. We are excited to hear Josh was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"mindy rhoades"},"datePublished":"2022-05-30T19:47:35.91Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"My husband was in dire need of glasses. His old ones had been ruined from lacquer at work. He had been put on hospice care for other ailments. But, needed to be able to see to help with quality of life for what time he has left. The staff was amazing! They helped us get him a more affordable pair and had them ready for him the very next day! Thank you, it means more than you know during this stressful time!!!","comment":{"@type":"Comment","name":"","datePublished":"2022-05-31T19:43:12.77Z","text":"Thank you for your review. Our associates are some of the best around and we are always happy to hear our customers feel the same!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"DG_Xeno"},"datePublished":"2022-05-30T18:24:16.555Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The staff was very helpful in assisting me with a lens replacement.","comment":{"@type":"Comment","name":"","datePublished":"2022-05-31T20:46:05.131Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Sandy Johnson"},"datePublished":"2022-05-28T18:14:33.974Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great experience. Even with progressive lenses, they were ready in less than 48 hours!!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Judith Ramirez"},"datePublished":"2022-05-28T03:55:26.46Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"If I could give zero , would have give that . I had a very bad experience at the LensCrafters location where I purchased my glasses about 37 days ago at Altamonte Mall location. I noticed some scratches and because I had always purchased my glasses with them and I know the quality of the lenses thought had to be a lenses defect, then procede to visit that location . The minute I showed the person at Altamonte stated something got a hold of the glasses in a very rude tone and that if that was the case I will not be covered because I didn’t purchased the protection , and I stated never had to before because for over 20 years I have been buying my glasses without and issue, and never purchased protection to which she responded that wasn’t always the case , then she went back to the lab and came back stating the same , so I was like then I loss my money, since she kept saying something bit the glasses. I was very disappointed and stated will be the end of my relationship with the company. She was not sympathetic or showed concern. She just replied nothing I can do . I didn’t know she was the manager , so I decided to call as soon as I got home and ask for manager and got the assistant manager who was even more rude , and didn’t want to hear and stated to go there tomorrow to speak with manager, and I said I spoked with a lady and he said , okay so then that was the manager and there is nothing we can do . I then replied I guess a call to BBB to put a complaint, should be my next step, and he said okay. Horrible experience all around . I still don’t understand what happened to my glasses in only thirty seven days , and my money was down the drain . For sure will not be coming back next year !!!","comment":{"@type":"Comment","name":"","datePublished":"2022-05-31T14:34:51.926Z","text":"Thank you for your review. We are sorry to hear your experience at LensCrafters did not meet your expectations. We strive to meet all of our customer needs. Please go to https://www.luxotticacustomercare.com/lenscrafters to follow up so we can redirect your concern to the appropriate person."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Aryanne George"},"datePublished":"2022-05-23T19:58:57.012Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very friendly loving staff, detail oriented. Would recommend to everyone!!!!!","comment":{"@type":"Comment","name":"","datePublished":"2022-05-24T20:09:43.888Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"ava hassett"},"datePublished":"2022-05-22T16:24:33.716Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Matt was very accommodating and helpful he fixed my glasses and was very fast!!!","comment":{"@type":"Comment","name":"","datePublished":"2022-05-26T20:03:40.316Z","text":"Hi! Thank you so much for your review. We are excited to hear Matt was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jim Daniel"},"datePublished":"2022-05-21T21:47:07.639Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Sharareh Shafieikhazaneh"},"datePublished":"2022-05-17T17:40:53.181Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Roland was amazing.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Daniel Fore"},"datePublished":"2022-05-10T15:47:31.116Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-05-11T14:56:58.572Z","text":"Great to hear! We appreciate your review and hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Oz Ron"},"datePublished":"2022-05-07T21:28:17.432Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"CHARLOTTE S. Was an awesome help to me with tightening and adjusting my frames. She was patient, took her time and handled me and my item with care!","comment":{"@type":"Comment","name":"","datePublished":"2022-05-09T15:03:17.904Z","text":"Hi! Thank you so much for your review. We are excited to hear Charlotte was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Shalaia Wilsonn"},"datePublished":"2022-05-06T20:32:30.291Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-05-12T16:19:40.273Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Anthony Mirra"},"datePublished":"2022-05-02T17:57:08.267Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Matt was very helpful ! Five star rating","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Michael Branan"},"datePublished":"2022-04-27T15:58:03.102Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"My wife’s Oakleys needed a replacement screw for her frame. I originally purchased the glasses from Sunglass Hut, who took 10 days to order the wrong screws!!!! They could not even get the correct screws!\n\nI walked a short distance down the way to Lens Crafters. I asked Matt if he could help me out. He did! On the spot!\n\nYou his is how customer service is done.","comment":{"@type":"Comment","name":"","datePublished":"2022-04-28T18:45:52.354Z","text":"Hi! Thank you so much for your review. We are excited to hear Matt was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Angelo Thomas"},"datePublished":"2022-04-26T23:03:42.018Z","reviewRating":{"@type":"Rating","ratingValue":"4","bestRating":"5"},"reviewBody":"Jalekza was very helpful and so nice, keep doing amazing 👍🏻","comment":{"@type":"Comment","name":"","datePublished":"2022-04-27T15:34:48.345Z","text":"Hi! Thank you so much for your review. We are excited to hear Jalekza was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Marjery Lopez"},"datePublished":"2022-04-24T17:45:17.229Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Service is excellent! I have been to other Lens crafters before, but I truly feel today i had the best and thorough eye exam. Staff is very attentive and helpful. Dr. Thompson was great! I will definitely continue to come here for eye care!!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Juan Rosa"},"datePublished":"2022-04-23T20:21:36.029Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Jalekza great service","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Luz K"},"datePublished":"2022-04-13T23:21:11.357Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Excellent customer service. Eye glass repair ready in an hour!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Stbr Films"},"datePublished":"2022-04-13T16:21:09.668Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I LOVE CHARLOTTE !!! Great quality work, i just bought me some versace glasses !! And like i was offering to tip for such great service but she rather a review! So boss man i need her to have a raise to 100 a hour 😎🔌❤️","comment":{"@type":"Comment","name":"","datePublished":"2022-04-18T14:59:49.371Z","text":"Hi! Thank you so much for your review. We are excited to hear Charlotte was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Cyn"},"datePublished":"2022-04-12T22:26:03.59Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-04-14T16:21:35.347Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"LD mitchell"},"datePublished":"2022-04-12T21:55:54.701Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"The service was less than stellar and I was made to feel as if I was bothering them! I was amazed when the sales person told me that the frames that I had purchased from the store less than a year ago was never sold at the store! It would seem that the high turnover of goods and sales people indicates instability rather than quality.","comment":{"@type":"Comment","name":"","datePublished":"2022-04-14T16:40:11.396Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Roman De Donato"},"datePublished":"2022-04-09T20:00:04.916Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Excellent staff and great service overall. I appreciated their timeliness and ability to service me quickly when I had my daughter.","comment":{"@type":"Comment","name":"","datePublished":"2022-04-15T17:58:48.109Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Glenn Darrin"},"datePublished":"2022-04-04T19:38:01.849Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Awesome service! Went in for a frame adjustment and replacement case for my RayBan sunglasses and was taken care of immediately. Didn't even have an appointment. Thank you!","comment":{"@type":"Comment","name":"","datePublished":"2022-04-06T16:32:03.158Z","text":"Hi! Thank you so much for your positive review. We are happy we could help with your vision needs and look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Connor Darrin"},"datePublished":"2022-04-04T19:36:46.802Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-04-06T16:35:55.238Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ricca Gonzalez"},"datePublished":"2022-03-28T22:19:23.081Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Daniel did great! she helped me have the perfect fit glasses thank you!","comment":{"@type":"Comment","name":"","datePublished":"2022-03-29T16:19:56.956Z","text":"Hi! Thank you so much for your review. We are excited to hear Daniel was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Leandra Gallego"},"datePublished":"2022-03-27T00:16:51.33Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"eammon walsh"},"datePublished":"2022-03-26T16:20:39.476Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Edward Elliott"},"datePublished":"2022-03-24T13:43:27.824Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Exam was quick and efficient and sales associate Charlotte was very helpful and knowledgeable.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kimya Dudley"},"datePublished":"2022-03-21T23:39:50.086Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Jalekza was amazing!!! I was in the store 3/20 after America’s Best declined to accept putting my prescription that they prescribed into my new Tiffany glasses. Lens Crafters not only did the job it was done in 24 hours.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Elaine Simeonidis"},"datePublished":"2022-03-19T00:12:23.53Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Excellent customer service! Jalekza was very patient and involved in helping pick out frames and discussing pricing options. The staff were very kind and helpful. Dr. Libby Thompson is by far one of the very best! Thank you LensCrafters!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Salwa Meghjee"},"datePublished":"2022-03-14T22:32:10.304Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Jalexa was very helpful","comment":{"@type":"Comment","name":"","datePublished":"2022-03-15T14:12:16.749Z","text":"Hi! Thank you so much for your review. We are excited to hear Jalexa was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Nixon Bone"},"datePublished":"2022-03-08T22:35:40.737Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Rolon","comment":{"@type":"Comment","name":"","datePublished":"2022-03-09T16:50:21.794Z","text":"Great to hear! We appreciate your review and hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Penny Wellman"},"datePublished":"2022-03-08T18:47:15.596Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Stopped by because my glasses are incessantly falling off and the adjusted them quickly and were very friendly!","comment":{"@type":"Comment","name":"","datePublished":"2022-03-10T18:24:20.73Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jessica Perez"},"datePublished":"2022-03-08T18:06:34.838Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-03-10T19:54:37.231Z","text":"Great to hear! We appreciate your review and hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Maria Sosa"},"datePublished":"2022-03-06T00:37:23.645Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"adriana arzayus"},"datePublished":"2022-03-05T22:59:59.834Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Una excelente atencion y se tomo el tiempo para buscar mi descuento visual de mi compañia definitely recomiendo a Jalekza","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Tonie Campbell"},"datePublished":"2022-03-04T20:43:38.448Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very personable and knowledgeable. A wide variety of offices times. Provider was very up to with current evidence based practice.","comment":{"@type":"Comment","name":"","datePublished":"2022-03-09T18:06:53.926Z","text":"Thank you for your review. Our associates are some of the best around and we are always happy to hear our customers feel the same!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jalekza Gonzalez"},"datePublished":"2022-03-04T17:00:23.601Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"John Hagemeister"},"datePublished":"2022-03-04T16:14:24.171Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Krista S"},"datePublished":"2022-02-25T15:08:42.451Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Friendly staff, took care of me right away and fixed my glasses with no charge!","comment":{"@type":"Comment","name":"","datePublished":"2022-03-02T17:12:41.997Z","text":"Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Veronica Crowder"},"datePublished":"2022-02-19T16:36:01.652Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Everyone is so friendly and helpful.","comment":{"@type":"Comment","name":"","datePublished":"2022-02-24T20:25:00.554Z","text":"Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"William McCullom"},"datePublished":"2022-02-17T22:22:04.691Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"LaDeanna Downs"},"datePublished":"2022-02-14T13:50:36.587Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Dr. Thompson is amazing! I honestly have not had a better experience going to the optometrist. The staff was very friendly and helpful and I’m excited to get my new glasses soon😊","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Christine Fisher"},"datePublished":"2022-02-08T16:32:21.02Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"My glasses needed to be adjusted. They kept falling off my face. I walk and greeted by pleasant staff. Stephanie was so helpful and assisted me immediately. Made the adjustments I needed. Highly recommend.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Vitoria Oliveira"},"datePublished":"2022-02-02T13:10:23.098Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Awesome staff. Sarah was very helpful.","comment":{"@type":"Comment","name":"","datePublished":"2022-02-07T21:03:04.354Z","text":"Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Lina Carmona"},"datePublished":"2022-02-01T23:06:45.85Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Nancy Johnson"},"datePublished":"2022-01-31T22:05:24.507Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I was greeted with a smile, did not have to wait for service, and my glasses are good as new. Thank you Josh.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Manny Plaza"},"datePublished":"2022-01-29T17:39:00.632Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-02-03T21:46:33.176Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"CT Clear"},"datePublished":"2022-01-29T16:32:15.667Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Josh is incredible, if you need glasses come here!!","comment":{"@type":"Comment","name":"","datePublished":"2022-02-03T20:44:34.987Z","text":"Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Gabriel Strasser"},"datePublished":"2022-01-27T22:39:24.165Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Not a first time customer. Knowledgable staff was helpful, made extra effort to address my needs.","comment":{"@type":"Comment","name":"","datePublished":"2022-01-28T20:41:06.086Z","text":"Great to hear! We appreciate your review and hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Lauren Jones"},"datePublished":"2022-01-24T23:15:37.561Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great service getting my glasses adjusted with Stephanie! Will definitely recommend for quick and friendly service!","comment":{"@type":"Comment","name":"","datePublished":"2022-01-25T18:22:40.712Z","text":"Hi! Thank you so much for your review. We are excited to hear Stephanie was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Anije Peter"},"datePublished":"2022-01-23T01:22:09.158Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-01-28T16:49:36.346Z","text":"Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kaley Behrens"},"datePublished":"2022-01-18T15:58:31.492Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Excellent service","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Emily Walton"},"datePublished":"2022-01-15T16:57:52.148Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-01-19T18:03:24.214Z","text":"Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Shayla Denard"},"datePublished":"2022-01-12T19:51:48.538Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-01-14T21:05:32.241Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jarell pate"},"datePublished":"2022-01-12T17:45:34.991Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Mike Rosado was amazing. Fixed my designer shades in less than 10 minutes. Superior 5 star customer service!!!","comment":{"@type":"Comment","name":"","datePublished":"2022-01-14T19:51:22.151Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Christina Wood"},"datePublished":"2022-01-09T20:24:03.011Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Last minute on a Sunday and son had lost one of the pads to his glasses and this eye glass store was the only place open ( Altamonte Mall) near me. Hands down the best service! The lady was very kind and helpful. I will definitely be coming back!","comment":{"@type":"Comment","name":"","datePublished":"2022-01-10T20:27:53.567Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Yvonne Figueroa"},"datePublished":"2022-01-07T21:23:26.977Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-01-11T20:37:46.983Z","text":"Thank you for your review, all of our associates work diligently to provide a great experience! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Dana Campbell"},"datePublished":"2022-01-05T12:45:39.504Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Service was horrible i have been to many locations and this was the worst experience ever from doctors front desk to getting fit for my glasses there was no patience whatsoever i felt rush getting a glasses i will never go back to this location the only good experience was the doctor the staff is horrendous.","comment":{"@type":"Comment","name":"","datePublished":"2022-01-07T14:41:23.26Z","text":"Hello Dana,\nThank you for contacting us regarding your experience. I am providing you with the link to our Luxottica Cares Form. This form will request all necessary information, so that we may address your concerns as quickly as possible. To access the form, please visit:\nhttps://www.luxotticacustomercare.com/lenscrafters"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Linda Blair"},"datePublished":"2022-01-04T17:10:07.767Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Needed my glasses adjusted. Just walked in and they took care if it quickly!!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ruben Diaz"},"datePublished":"2021-12-30T17:34:00.186Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-01-04T17:24:52.919Z","text":"Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Cristina Villanueva"},"datePublished":"2021-12-20T23:29:01.83Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Rolan was very kind and helpful fixing my glasses without charging me!","comment":{"@type":"Comment","name":"","datePublished":"2021-12-21T17:35:03.264Z","text":"Hi! Thank you so much for your review. We are excited to hear Rolan was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Em K"},"datePublished":"2021-12-20T22:51:35.152Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-12-21T18:01:28.031Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Rocio Medina"},"datePublished":"2021-12-20T00:40:37.411Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-12-20T15:07:21.301Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"FR Sy"},"datePublished":"2021-12-18T18:47:24.254Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Excellent customer service ..Josh was fabulous!!!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"cathy sturniolo"},"datePublished":"2021-12-17T21:04:43.372Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Pam was absolutely amazing and a tremendous help with not only choosing new frames but also researching my vision plan. Super friendly and professional, and a great personality. I never felt rushed, and she is honest with her opinions.","comment":{"@type":"Comment","name":"","datePublished":"2021-12-20T14:52:36.523Z","text":"Hi! Thank you so much for your review. We are excited to hear Pam was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Mainette Muniz"},"datePublished":"2021-12-11T21:25:06.888Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-12-17T17:03:42.591Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Abhilash Manohar"},"datePublished":"2021-12-11T02:00:12.48Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Roland was really helpful !","comment":{"@type":"Comment","name":"","datePublished":"2021-12-16T14:34:04.193Z","text":"Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jyoti Abhilash"},"datePublished":"2021-12-11T01:52:30.4Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-12-16T14:34:08.435Z","text":"Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Matthew Rabin"},"datePublished":"2021-12-02T20:48:52.782Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Stephanie assisted me on cleaning my costa sunglasses at no cost.\nShe was Very Friendly.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Neri Stein"},"datePublished":"2021-12-01T18:33:39.092Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Matt is a great fixer!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"G3T MORE"},"datePublished":"2021-11-28T21:09:48.339Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great people! Good deals!","comment":{"@type":"Comment","name":"","datePublished":"2021-11-29T21:05:23.488Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jacquelyn Ballentine"},"datePublished":"2021-11-27T19:14:05.16Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Awesome service. All the glasses were adjusted even though we just came in for mine. 😃","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Danielle Jarema"},"datePublished":"2021-11-27T19:00:15.036Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Stephanie was so helpful and took the time to make sure I found the perfect pair of glasses.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Nelson Yu"},"datePublished":"2021-11-20T23:01:52.461Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"LensCrafters desire to make the customer happy with their glasses is unparalleled. Had a prescription that caused headaches/pain (and I never get headaches). They remade the lenses without extra cost and quickly too.","comment":{"@type":"Comment","name":"","datePublished":"2021-11-22T16:42:10.841Z","text":"Thank you for your review, all of our associates work diligently to provide a great experience! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Andrew Bolton"},"datePublished":"2021-11-19T17:29:21.774Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-11-24T18:04:42.922Z","text":"Thank you for your review, all of our associates work diligently to provide a great experience! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Johanna Mateo"},"datePublished":"2021-11-18T00:37:07.441Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Valentino Madkins"},"datePublished":"2021-11-14T17:08:41.797Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Ronald, Pam, Josh, Libby , everyone, I’m so sorry if I’m forgetting someone but they are the dream team of this place. They are quick, precise, polite & also very knowledgeable and helpful. They were able to get me in and out under short notice and with my busy work schedule. One of the nicest group of individuals I’ve encountered and super helpful. They gave me all the possible discounts available. I’ve been coming here for two years now and I’m so glad that I found out about this place. As always, thank you for you great service.","comment":{"@type":"Comment","name":"","datePublished":"2021-11-19T15:23:40.996Z","text":"Hi! Thank you so much for your review. We are excited to hear that Pam, Josh & Libby were able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Christian Sosa"},"datePublished":"2021-11-14T17:05:55.992Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-11-19T15:21:55.026Z","text":"Thank you for your review, all of our associates work diligently to provide a great experience! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Denise Ortiz"},"datePublished":"2021-11-04T16:51:46.261Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The best customer service is at lens crafters and the best frames hands down.","comment":{"@type":"Comment","name":"","datePublished":"2021-11-09T21:24:55.089Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Sarah Amat"},"datePublished":"2021-11-02T21:36:21.298Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Matt was awesome!!!","comment":{"@type":"Comment","name":"","datePublished":"2021-11-03T20:49:26.893Z","text":"Hi! Thank you so much for your review. We are excited to hear Matt was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Michael Rodriguez"},"datePublished":"2021-11-02T21:04:08.646Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Just got my new glasses at the Altamonte Mall location! Megan was very helpful in helping me make sure I got the pair that fit best and would last my active lifestyle! They fit and look great. I can't wait to wear them out and about.","comment":{"@type":"Comment","name":"","datePublished":"2021-11-04T13:42:58.232Z","text":"Hi! Thank you so much for your review. We are excited to hear Megan was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Valencia D (vale86)"},"datePublished":"2021-11-01T20:27:44.662Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-11-05T19:44:37.738Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Dusk LevSYRIX"},"datePublished":"2021-10-30T16:40:22.418Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-11-05T14:19:17.168Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Alfred Luna"},"datePublished":"2021-10-28T18:29:42.254Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Soemi Zorrilla"},"datePublished":"2021-10-26T16:04:54.439Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-11-03T14:58:09.179Z","text":"Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Janel Rivera"},"datePublished":"2021-10-25T20:17:39.569Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-11-02T16:38:25.463Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Gwyn MacLeod"},"datePublished":"2021-10-25T20:15:48.17Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-11-02T16:34:43.061Z","text":"Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kirk Duda"},"datePublished":"2021-10-24T19:11:11.615Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Missionebby"},"datePublished":"2021-10-22T22:05:07.547Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"I went to this mall to find some eye wear and worked with Megan. As I was checking out she asked me if I wanted the warranty including that if I get it I could turn the glasses in completely free. If I didn’t like them I could just turn them in at the end of the year. I thought that was amazing! $34.99 for a whole new pair of glasses?\n\nI went in to get some new ones and was told that the warranty only works for replacement LENSES, not the entire glasses. I’d have to pay $25 to replace the lens or full price to replace the entire glasses. Imagine my disappointment and trust in this business because of Megan. I was told I’d get another entire pair free! But that was not the case. They have lost a lot of money by falsely informing customers, they’ve definitely lost me. I will never go to any lens crafters again. Ask questions if it sounds too good to be true, because most likely it is.","comment":{"@type":"Comment","name":"","datePublished":"2021-10-25T21:08:03.798Z","text":"Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We apologize that we did not exceed your expectations during your visit. We value our customer’s feedback! Please go to https://www.luxotticacustomercare.com/lenscrafters to provide your information so we can contact you and work to resolve the issue."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Shannon Larmond"},"datePublished":"2021-10-22T16:29:00.876Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"When asked for a glasses adjustment said it was going to take 20 but immediately after someone walked in with the same issue and was helped right away","comment":{"@type":"Comment","name":"","datePublished":"2021-10-27T18:57:46.842Z","text":"Thank you for your review. We are sorry to hear your experience at LensCrafters did not meet your expectations. We strive to meet all of our customer needs. Please go to https://www.luxotticacustomercare.com/lenscrafters to follow up so we can redirect your concern to the appropriate person."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Courtney Lillian"},"datePublished":"2021-10-19T20:39:35.239Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Stephanie, the manager went above and beyond to replace my lenses even though it was past the 30 day happiness guarantee. She was extremely helpful and understanding of my situation. I would highly recommend this Lens Crafters location to anyone in the central Florida area!","comment":{"@type":"Comment","name":"","datePublished":"2021-10-22T14:13:47.275Z","text":"Hi! Thank you so much for your review. We are excited to hear that Stephanie was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Humble Hare (Melissa Perez)"},"datePublished":"2021-10-18T20:58:53.053Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Awesome!!!","comment":{"@type":"Comment","name":"","datePublished":"2021-10-20T15:57:44.19Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Leana Rendon"},"datePublished":"2021-10-18T16:54:19.329Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-10-20T19:40:08.912Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Susan Diroff"},"datePublished":"2021-10-16T19:19:07.367Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Everyone was so friendly and helpful.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Devesh Murdiya"},"datePublished":"2021-10-16T18:51:20.818Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Omunique Henry-Wiley"},"datePublished":"2021-10-15T19:40:23.1Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-10-18T17:21:02.739Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Bervline Frederick"},"datePublished":"2021-10-15T16:32:30.515Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-10-18T16:05:10.855Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Thomas Hall (Tommy)"},"datePublished":"2021-10-15T15:52:30.151Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-10-18T15:53:25.778Z","text":"Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Carol Cuevas"},"datePublished":"2021-10-13T22:10:29.656Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The entire staff, from the front desk, to the pre testing, to Dr Rodriguez, to Pam who helped with the finances at the end were so wonderful and kind. Dr Rodriquez was extremely thorough and very informational.","comment":{"@type":"Comment","name":"","datePublished":"2021-10-14T16:50:06.602Z","text":"Hi! Thank you so much for your review. We are excited to hear that Dr. Rodriguez and Pam were able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jonathan Widergren"},"datePublished":"2021-10-12T10:00:05.121Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Megan was a great help in making sure I got an order/pair in time before a big weekend of travel.","comment":{"@type":"Comment","name":"","datePublished":"2021-10-12T13:58:03.378Z","text":"Hi! Thank you so much for your review. We are excited to hear Megan was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Patty Nowell"},"datePublished":"2021-10-06T18:02:28.392Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Matt Garett at the Altamonte location made this the easiest and best experience I’ve ever had picking out glasses! Very knowledge about his products, which saved me time and money!!!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"rick berry"},"datePublished":"2021-10-04T23:58:28.912Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Friendly and professional. Dr.Rodriguez is the best. I highly recommend her.","comment":{"@type":"Comment","name":"","datePublished":"2021-10-07T19:37:09.51Z","text":"Hi! Thank you so much for your review. We are excited to hear Dr. Rodriguez was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ben Griffiths"},"datePublished":"2021-10-03T18:43:16.578Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-10-04T18:55:18.384Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Guerdy Remy"},"datePublished":"2021-10-03T17:54:31.543Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"This Lens Crafter location is truly wonderful and offers great customer service.\nThe Optometrist was attentive and knowledgeable. I didn't feel rushed.\nThe employees in the eyewear section were friendly, enjoyable and very informative.\nThank you for helping me get my eyeglasses.\nThank for my deal!\nI would recommend this location.","comment":{"@type":"Comment","name":"","datePublished":"2021-10-04T20:23:03.278Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Samantha Mohammed"},"datePublished":"2021-10-01T17:22:36.344Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Brandi Snyder"},"datePublished":"2021-09-30T14:29:32.562Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Pamela is amazing! My 5 TH pair from this store!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Yeymy Lopez"},"datePublished":"2021-09-27T20:04:52.5Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-09-29T17:32:11.283Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Misty Coon"},"datePublished":"2021-09-26T17:24:50.085Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Lens Crafter in the Altamonte mall I would give 10 stars. I had pair of Oakleys that needed to be fixed. Josh was willing and fixed them in a matter of minutes. No charge!!!Thank you for your service..","comment":{"@type":"Comment","name":"","datePublished":"2021-10-07T20:24:18.661Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Nate Jordan"},"datePublished":"2021-09-23T18:10:48.897Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Dr. Libby Thompson was amazing and very thorough with the exam. Joshua was extremely helpful with picking out the right frames and lenses for my needs. The whole team there was welcoming and great at every step. I would definitely recommend going and I will definitely be back!","comment":{"@type":"Comment","name":"","datePublished":"2021-10-01T20:58:14.393Z","text":"Thank you for your review. Our associates are some of the best around and we are always happy to hear our customers feel the same!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Roland Samaroo"},"datePublished":"2021-09-23T15:34:16.932Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"This location has the best selection nearby without having to deal with all the hassle of driving out to the Millenia Mall Lenscrafters. The service is hit or miss sometimes but Pam the optician was very knowledgeable and professional in helping me pick out my Persol glasses. This locations is not perfect but it fulfills my eyewear needs.","comment":{"@type":"Comment","name":"","datePublished":"2021-10-01T16:40:50.264Z","text":"Hello Roland, Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Samuel Browne (sam browne)"},"datePublished":"2021-09-20T19:04:53.73Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"We visited the Altamounte Springs Mall location during our vacation from Maryland to Orlando. Getting glasses in the middle of family vacation was the last thing I planned to do but the location was convenient and parking was plentiful. The associate who helped us - Megan - extremely patient and suggested various eyewear options for my 12-year daughter. We will continue to shop at Lenscraters as your customer service always goes above and beyond what is expected. Thank you Megan.","comment":{"@type":"Comment","name":"","datePublished":"2021-09-29T14:14:38.373Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Charles F. Morrison II"},"datePublished":"2021-09-18T20:27:19.773Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-09-23T16:57:13.37Z","text":"Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Najette Wodarski"},"datePublished":"2021-09-17T18:32:36.724Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"My fiancé and I always come to see Josh for our glasses/contacts. He takes great care of us and is always helpful. He’s the best and very knowledgeable!!","comment":{"@type":"Comment","name":"","datePublished":"2021-09-22T16:32:36.073Z","text":"Hi! Thank you so much for your review. We are excited to hear Josh was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Shaun Griggs"},"datePublished":"2021-09-15T14:13:26.129Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Matt and Stephanie were phenomenal. They fixed my glasses with the most ease I ever had at a business. I love the place and them. Please promote.","comment":{"@type":"Comment","name":"","datePublished":"2021-09-15T21:13:41.097Z","text":"Hi! Thank you so much for your review. We are excited to hear that Stephanie and Matt were able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Stephanie Land"},"datePublished":"2021-09-12T22:50:09.342Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Matt was professional and helpful!!","comment":{"@type":"Comment","name":"","datePublished":"2022-06-14T19:29:08.719Z","text":"Great to hear! We appreciate your review and hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Isabelle Miranda"},"datePublished":"2021-09-12T18:13:01.995Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-09-16T15:48:07.748Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Vince Sandersfeld"},"datePublished":"2021-09-10T16:40:35.85Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Collin Parker"},"datePublished":"2021-09-10T14:30:39.386Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Cayden Mac (MyMan50Grand)"},"datePublished":"2021-09-05T20:56:09.429Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I came inside and asked Matt if he could help me fix my glasses. In three minutes Matt returns with my glasses completely fixed. I’m so appreciative thank you so much! Talk about great people still around he’s one of them.","comment":{"@type":"Comment","name":"","datePublished":"2021-09-06T15:21:55.319Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jason Fuertes"},"datePublished":"2021-09-01T15:59:27.888Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-09-03T19:52:13.261Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"DFLO Da Man"},"datePublished":"2021-08-27T22:21:28.633Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Dave Baptiste"},"datePublished":"2021-08-27T14:29:01.294Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Matt Garrett was very helpful and efficient","comment":{"@type":"Comment","name":"","datePublished":"2021-08-30T18:16:39.968Z","text":"Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Donna Batchelder"},"datePublished":"2021-08-25T21:44:46.551Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Was at the Altamonte Mall location waiting while my hubby was getting an eye exam. I got my own glasses adjusted by the staff in the lenses section. They were very friendly and adjusted my glasses at mo cost. Definitely worth checking them out.","comment":{"@type":"Comment","name":"","datePublished":"2021-08-26T13:28:07.736Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Steve Stewart"},"datePublished":"2021-08-22T17:59:16.821Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-08-23T20:27:06.362Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"jay pabon"},"datePublished":"2021-08-21T20:21:07.08Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Everyone one is very helpful and patient. Awesome customer service. I would highly recommend.","comment":{"@type":"Comment","name":"","datePublished":"2021-08-24T18:22:59.787Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Alison (DeGerome) Dick"},"datePublished":"2021-08-20T18:28:42.808Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Susan Borthwick"},"datePublished":"2021-08-19T15:21:33.872Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Josh at the Lenscrafts in the Altamonte Mall was fabolous","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Sal Lair"},"datePublished":"2021-08-18T21:26:21.266Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-08-20T14:57:49.364Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"saxphoria"},"datePublished":"2021-08-18T19:58:29.82Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-08-20T16:39:15.806Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kimberly Weinstock"},"datePublished":"2021-08-17T18:08:00.557Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The staff is exceptional and went above and beyond!!","comment":{"@type":"Comment","name":"","datePublished":"2021-08-18T15:46:19.88Z","text":"Hello Kimberly, Thank you for your review. Our associates are some of the best around and we are always happy to hear our customers feel the same!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ch Ya"},"datePublished":"2021-08-17T17:21:50.774Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Waste of an hour just sitting in the lobby when scheduling an appointment a week ahead of time. Not sure what the point of an appointment is. Oh well, better places deserve your money and can see you quicker with no appointment.","comment":{"@type":"Comment","name":"","datePublished":"2021-08-18T15:18:03.517Z","text":"Hi there, thank you for your review. We are disappointed to hear about your experience. We strive to provide the best glasses and customer service in the industry. Please go to https://www.luxotticacustomercare.com/lenscrafters so we can resolve this issue."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Emma R"},"datePublished":"2021-08-16T23:44:34.801Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Stephanie was fantastic! Not only was picking out the actual glasses fun and easy, so was the rest! Best eyewear store I’ve ever visited hands down. Stephanie was super informative and friendly, and made the process super easy. I will definitely be coming back here for my eye needs!","comment":{"@type":"Comment","name":"","datePublished":"2021-08-17T19:02:36.179Z","text":"Hi! Thank you so much for your review. We are excited to hear that Stephanie was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jag"},"datePublished":"2021-08-16T23:33:04.734Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-08-19T14:46:36.762Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Pathway Learning Videos"},"datePublished":"2021-08-16T01:11:55.581Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I'm not a review writer. In fact this is the first time I've written an online review for a company or employee. But I feel compelled to write this one because of Pam – a remarkable optician at Lenscrafters, Altamonte mall with decades of experience. Pam is a consummate, seasoned professional who helped me and my wife with some challenging issues with my eyeglasses, and she did so with patience, warmth, and a refreshing sense of humor. Be sure to ask for Pam. She's the best!","comment":{"@type":"Comment","name":"","datePublished":"2021-08-16T13:41:59.352Z","text":"Hi! Thank you so much for your review. We are excited to hear Pam was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Natalya J"},"datePublished":"2021-08-14T16:46:22.501Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Brittany Sicard"},"datePublished":"2021-08-13T15:59:16.538Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great experience with Pam super easy process to get glasses and sunglasses. Thank you!","comment":{"@type":"Comment","name":"","datePublished":"2021-08-16T17:46:22.267Z","text":"Hi! Thank you so much for your review. We are excited to hear Pam was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jelica Bojadzijev"},"datePublished":"2021-08-13T14:59:46.273Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Carol Williams"},"datePublished":"2021-08-08T20:36:55.947Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-08-11T16:35:54.017Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Daniel Ricci"},"datePublished":"2021-08-08T19:16:52.691Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Excellent service !! Very nice people !! Stephanie is the best","comment":{"@type":"Comment","name":"","datePublished":"2021-08-11T16:24:54.855Z","text":"Hi! Thank you so much for your review. We are excited to hear Stephanie was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"David Levy"},"datePublished":"2021-08-07T22:27:29.337Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"They were extreme helpful and had great personalities! I highly recommend. Extremely patient while we took forever to find the right frames and lenses.","comment":{"@type":"Comment","name":"","datePublished":"2021-08-11T17:48:48.855Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Shihan Levy"},"datePublished":"2021-08-07T22:26:40.139Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-08-12T16:28:41.147Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"SHIRLEY Mayeux"},"datePublished":"2021-08-06T22:46:55.765Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great service and above and beyond help Stephanie.","comment":{"@type":"Comment","name":"","datePublished":"2021-08-10T16:58:30.693Z","text":"Hi! Thank you so much for your review. We are excited to hear that Stephanie was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Edgar Montero"},"datePublished":"2021-08-06T19:03:29.08Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great variety of designer frames.Very good staff Roland was very helpful.","comment":{"@type":"Comment","name":"","datePublished":"2021-08-11T15:09:25.286Z","text":"Hi! Thank you so much for your review. We are excited to hear Roland was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Vee Gee"},"datePublished":"2021-08-04T00:18:06.377Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-08-06T16:51:13.731Z","text":"Great to hear! We appreciate your review and hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"William Rose"},"datePublished":"2021-08-03T14:41:45.541Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"LeeAnna Quinones"},"datePublished":"2021-08-02T21:39:36.876Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"I rarely write a bad review, but this wasn’t the first time this associate assisted my family and I. Goes to show we tried multiple times and just managed to get her every time. Today the same associate assisted my daughter and I and had a very disturbed attitude, as is we were bothering her. She continued to assist us and at a point I thought to just include her in our conversation (me trying again) and she immediately responded, “that’s a question for the doctor” I wasn’t asking a question and decided to walk out the store letting my daughter finish what she needed to do. The associates attitude comes across as dis genuine and overwhelmed. I don’t think I’ll do business with lens crafters again.","comment":{"@type":"Comment","name":"","datePublished":"2021-08-03T15:49:10.404Z","text":"Hello Leeanna, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We apologize that we did not exceed your expectations during your visit. We value our customer’s feedback! Please go to https://www.luxotticacustomercare.com/lenscrafters to provide your information, so we can contact you and work to resolve the issue."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Blake Houseworth"},"datePublished":"2021-08-02T19:09:42.032Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Matt Garrett"},"datePublished":"2021-07-27T20:31:33.208Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"As expected. Straightforward and without issues. Will continue to visit LensCrafters.","comment":{"@type":"Comment","name":"","datePublished":"2021-08-11T19:44:38.439Z","text":"Hello Matt, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Cindy"},"datePublished":"2021-07-27T20:05:43.329Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-08-12T15:15:47.157Z","text":"Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Dawn Wilkerson"},"datePublished":"2021-07-27T18:24:56.427Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Always friendly and helpful. Stephanie is the best!","comment":{"@type":"Comment","name":"","datePublished":"2021-07-28T13:53:25.779Z","text":"Hi! Thank you so much for your review. We are excited to hear Stephanie was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Karen Dossantos"},"datePublished":"2021-07-23T22:02:09.797Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-08-11T14:06:49.614Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kate Carroll"},"datePublished":"2021-07-20T22:11:37.188Z","reviewRating":{"@type":"Rating","ratingValue":"4","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-07-23T15:26:56.997Z","text":"Great to hear! We appreciate your review and hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"My Account"},"datePublished":"2021-07-20T21:07:43.187Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-07-23T15:58:07.97Z","text":"Great to hear! We appreciate your review and hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"John Seabrook (Pudding Cups)"},"datePublished":"2021-07-20T19:08:36.729Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-07-23T16:49:08.391Z","text":"Great to hear! We appreciate your review and hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Joel Rioss"},"datePublished":"2021-07-20T17:20:05.827Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-07-23T19:29:29.836Z","text":"Great to hear! We appreciate your review and hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Chelsea Harris"},"datePublished":"2021-07-20T16:25:03.199Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Mat did an amazing job! LOVE this LensCrafters! And I LOVE Stephanie! So friendly and welcoming!!!","comment":{"@type":"Comment","name":"","datePublished":"2021-07-21T18:17:36.529Z","text":"Hi! Thank you so much for your review. We are excited to hear Mat was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Yo Mon"},"datePublished":"2021-07-13T22:48:52.769Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Thank you Jaime in the glasses department. She fixed my new glasses to perfection. Very knowledgeable and patient and such a pleasant kind person. Made my experience positive and easy Thank you kindly!","comment":{"@type":"Comment","name":"","datePublished":"2021-07-14T20:41:21.559Z","text":"Hi! Thank you so much for your review. We are excited to hear Roland was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Selina"},"datePublished":"2021-06-20T12:31:30.635Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-06-22T20:34:33.108Z","text":"Great to hear! We appreciate your review and hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Dia Murshed"},"datePublished":"2021-06-09T23:38:25.025Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"My husband and I both had eye exams with Dr. Libby Thompson last week. We both agree that she was very thorough and provided a lot of great information concerning problems we had.\nEveryone working in the store that day was very friendly and helpful. Unfortunately we were not able to find any frames that suited us but I think that is more because we don't care much for current styles. We will be checking the online stone to view more options.\nOverall great experience.","comment":{"@type":"Comment","name":"","datePublished":"2021-06-10T14:41:26.03Z","text":"Hi! Thank you so much for your review. We are excited to hear Dr. Thompson was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Rube Nie"},"datePublished":"2021-06-07T21:12:05.694Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Dr. Rodriguez was awsome and explaining everything about the exam, but what the say about buy two pairs and get discounts, was like buying a car, they wanted $1400 for two pairs and that’s with discount.,even tho if I wanted one pair instead, they quoted me 700+ even tho one pair was a cheaper frame....the sale person didn’t have like the knowledge to work with us, until another sales person came and adjusted the price for $200 less.","comment":{"@type":"Comment","name":"","datePublished":"2021-06-08T18:38:42.158Z","text":"Thank you for your review. We are sorry to hear that your experience at LensCrafters did not meet your expectations. We strive to deliver the best service in the industry. Please go to https://www.luxotticacustomercare.com/lenscrafters to follow up so we can work to correct this issue."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Juan Cuba"},"datePublished":"2021-05-31T22:18:02.849Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Amazing service. Patient and helped me find my perfect pair. So happy and confident in my choice. Stephanie is outstanding and I will surely refer all my friends her way.","comment":{"@type":"Comment","name":"","datePublished":"2021-06-01T13:57:13.55Z","text":"Hi! Thank you so much for your review. We are excited to hear Stephanie was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"K rosado"},"datePublished":"2021-05-02T13:16:03.594Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-05-03T18:37:19.311Z","text":"Great to hear! We appreciate your review and hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"maribel DeRenzo"},"datePublished":"2021-04-25T19:47:19.487Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-04-26T16:08:34.472Z","text":"Great to hear! We appreciate your review and hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Marvin Thomas"},"datePublished":"2021-04-17T22:53:29.953Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great experience Dr Thompson is the best, staffs excellent","comment":{"@type":"Comment","name":"","datePublished":"2021-04-20T14:14:34.788Z","text":"Hi! Thank you so much for your review. We are excited to hear Dr. Thompson was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Aaron Leito"},"datePublished":"2021-04-14T22:50:22.384Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-04-15T15:37:30.323Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"TC"},"datePublished":"2021-04-09T02:30:52.993Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Recently my wife was was there for an eye exam. Following the eye exam my wife said she told the assistant manager that she would be back to pick out frames for her prescription glasses. The assistant manager responded with \"i don't work for commission so you aren't hurting my feelings\". Very rude and disrespectful. Just loss a sale.","comment":{"@type":"Comment","name":"","datePublished":"2021-04-09T19:06:41.154Z","text":"Hi there, thank you for your review. We are disappointed to hear about your experience. We strive to provide the best glasses and customer service in the industry. Please go to https://www.luxotticacustomercare.com/lenscrafters so we can resolve this issue."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Brenji Harley"},"datePublished":"2021-04-01T10:20:15.026Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-04-01T16:03:17.921Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Sonia Visan"},"datePublished":"2021-03-29T10:53:27.505Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I always receive excellent service, staff is courteous and professional, explains everything to my satisfaction and answer all my questions. Anytime I walk in and ask for assistance they help me out, no question asked. Optometrist partnership is awesome.","comment":{"@type":"Comment","name":"","datePublished":"2021-03-30T16:40:33.165Z","text":"Hello Sonia, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ax. Rodriguez"},"datePublished":"2021-03-27T21:38:58.178Z","reviewRating":{"@type":"Rating","ratingValue":"4","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-03-29T19:07:35.411Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Maria Calderon"},"datePublished":"2021-03-25T01:26:02.335Z","reviewRating":{"@type":"Rating","ratingValue":"2","bestRating":"5"},"reviewBody":"The test with Dr.Rodriguez at Lens Crafters in Altamonte Mall,Florida,was really good.She is very good explaining your condition.Jennifer,the costumer service tech up front who help to select the frames,was a very kind person.The problem was the wait to get the actual order of eyeglasses.Test was on March 8th,told me was supposed to be ready for March 15th.Then a delay,supposed to be ready by March 23th,then another delay to March 30th.I cancelled the order and didn’t even receive an apology from the guy in front desk.","comment":{"@type":"Comment","name":"","datePublished":"2021-03-25T13:07:53.072Z","text":"Hello Maria,\nThank you for contacting us regarding your experience. I am providing you with the link to our Luxottica Cares Form. This form will request all necessary information, so that we may address your concerns as quickly as possible. To access the form, please visit:\nhttps://www.luxotticacustomercare.com/lenscrafters"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Willie Hawkins"},"datePublished":"2021-03-18T04:17:38.303Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Jessica was very helpful, being a first time buyer, we found out my son needed glasses, she helped us for current purchase, and gave advice fore future purchase. She also gave advice for maintaining our glasses.","comment":{"@type":"Comment","name":"","datePublished":"2021-03-18T16:19:40.687Z","text":"Hi! Thank you so much for your review. We are excited to hear Jessica was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Cledes Cerutti"},"datePublished":"2021-03-12T20:14:14.144Z","reviewRating":{"@type":"Rating","ratingValue":"4","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-03-16T15:48:13.921Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"GIZETH OTERO"},"datePublished":"2021-02-20T20:30:35.501Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-02-22T19:45:47.311Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"LuAnne Walsh Matthew"},"datePublished":"2021-02-06T18:30:42.946Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Dr. Thompson was very professional, took her time and explained everything in detail. I was very pleased with her very thorough examination. At LensCrafters, Josh was extremely helpful, very honest in his opinions and seemed to have good taste in eyewear. I’m not fond of glasses for myself, but he was quite patient with my many questions, made excellent suggestions and made a “not-so-fun” experience enjoyable! I highly recommend both Dr. Thompson and LensCrafters!","comment":{"@type":"Comment","name":"","datePublished":"2021-02-08T19:11:10.901Z","text":"Hi! Thank you so much for your review. We are excited to hear Dr. Thompson was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ana Garcia"},"datePublished":"2021-02-06T00:40:25.762Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I would say thanks to Jennifer for helping my kids and the good service I will if her 5 stars .","comment":{"@type":"Comment","name":"","datePublished":"2021-02-08T20:59:24.706Z","text":"Hi! Thank you so much for your review. We are excited to hear Jennifer was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Paul Cunnard"},"datePublished":"2021-02-03T19:50:11.339Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-02-04T17:26:39.03Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Aileen Torres"},"datePublished":"2021-01-24T22:03:06.428Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The staff went above and beyond. They medical office accommodated me after a cancellation on the same day. The lab tech stayed later just to make my lenses when he didn’t have to and I am so grateful. I think his name was Mike. My rescue puppy ate my glasses and I could not see. The retail staff was very kind and friendly and went above and beyond. Would recommend to anyone. I am so lucky I chose this location. You’ll be glad too","comment":{"@type":"Comment","name":"","datePublished":"2021-01-25T16:46:13.323Z","text":"Hi! Thank you so much for your review. We are excited to hear Mike was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Gina StCyr"},"datePublished":"2020-12-10T00:14:09.864Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very friendly staff. Excellent care. Great with kids. Great sales. Their sales price was better than my insurance coverage.","comment":{"@type":"Comment","name":"","datePublished":"2020-12-10T14:02:54.84Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Melissa Fontanez"},"datePublished":"2020-11-21T22:32:53.032Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great service!","comment":{"@type":"Comment","name":"","datePublished":"2020-11-23T16:29:48.895Z","text":"Great to hear! We appreciate your review and hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Julie S"},"datePublished":"2020-11-12T12:33:27.685Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Everyone was so nice and polite from the minute I walked in. I went to the Sanford mall location last year because it's closer to me but I had been in a really bad car accident with my car being totalled and was in a lot of pain. I needed new glasses because they had been destroyed in the accident just 3 days before. The doctor at that location was nasty and rude. He rushed me thru the exam and got upset when I couldn't distinguish between the 1st and 2nd slide. I was scolded like a child. Lenscrafters Altamonte had been my go to for years before but my insurance had changed. When changing back I went to the one closest to me. I should have come here last year because this location is amazing. Dr. Thompson has the best bedside manner. I could hear her with another patient before she came in with me and she had the same demeanor with me. She is a very nice person and extremely professional. She also didn't make me feel like a number and rush me like the Sanford location. The assistant who checked my glasses before was very nice as well. I didn't catch her name but she made the beginning part easy when testing my eyes. Also, Matt helped with my actual glasses and my pair was guaranteed the same day. He fixed the side of my sunglasses as well. I wanted to give kudos because people are more likely to complain than give a thumbs up. You guys do it right and you have me for good. I will purposely pass the one closest to me to see you. Thanks again.","comment":{"@type":"Comment","name":"","datePublished":"2020-11-16T15:23:25.523Z","text":"Hello Julie, Thank you so much for your review. Our associates are some of the best around and we are always happy to hear our customers feel the same! We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Mel Vernon"},"datePublished":"2020-10-25T15:20:09.183Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I was pleased at my lenses being in stock & could get them so fast versus the other places I shopped around 3 to 4 weeks to get.\nFast safe service for Covid 19 also was reassuring for me.","comment":{"@type":"Comment","name":"","datePublished":"2020-10-26T14:55:04.698Z","text":"Hello Mel, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Tosha Cain"},"datePublished":"2020-10-17T23:40:09.504Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Yes had a problem with my glasses and the fixed it with no problem thanks very much","comment":{"@type":"Comment","name":"","datePublished":"2020-10-19T16:51:48.384Z","text":"Hello Tosha, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Carmelo Belardo III"},"datePublished":"2020-09-15T15:49:32.445Z","reviewRating":{"@type":"Rating","ratingValue":"4","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Shane P"},"datePublished":"2020-09-07T06:53:49.459Z","reviewRating":{"@type":"Rating","ratingValue":"2","bestRating":"5"},"reviewBody":"My girlfriend went here for glasses. I was with her to pick them up. They rushed her out as fast as they could w/o doing any kind of fitting. Just handed her the box. She had to go back, and they messed up the fitting. She went back and they were very rude. I know things are tense w/ the Covid restrictions, but this was pure laziness. You probably have options for eye wear, and you don't have to put up with terrible service. I strongly suggest going elsewhere.","comment":{"@type":"Comment","name":"","datePublished":"2020-09-07T13:26:43.45Z","text":"We are sorry to hear your experience at LensCrafters did not meet your expectations. We strive to train our associates to be the best in the marketplace. Please go to bit.ly/LC-Support to follow up so we can redirect your concern to the appropriate person."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Lorna Holmes"},"datePublished":"2020-08-31T02:48:14.458Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I was very pleased with the product and service I received.","comment":{"@type":"Comment","name":"","datePublished":"2020-08-31T12:59:07.765Z","text":"Hi! Thank you so much for your review. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Gary Wasson"},"datePublished":"2020-08-13T18:04:18.681Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"I purchased progressive lenses from the Altamonte Springs, FL store 12 months ago. One month ago, I took my glasses in because the anti-glare film was wearing off and I was having a hard to seeing through my lenses. Unfortunately, I had an incompetent sales person (male) tell my that they were scratches and Lenscrafters were not liable. Little did this clown of a sales person know that I am an engineer with a polymer background. I went to a local micro analytical lab to have my assessment confirmed and to get the analysis in writing. I just had my eyes checked by my Ophthamologist (1 year check-up), but this time I took my prescription to another local eyeglass company. Even they confirmed the issue with my old lenses to be the anti-glare film wearing off. I now have new progressive lenses install at 40% less than what Lenscrafters charged. I am know consider taking legal action against Lenscrafters Altamonte Springs, FL for not standing behind the workmanship of their lenses, and telling me that they are not liable. I warn all new potential customers to think twice about using Lenscrafters. You can do better elsewhere on workmanship; standing behind what they sell; more professional personnel; and lower prices. Lenscrafters Altamone Springs, FL is a joke, which you should of picked up on now given their 2.9 rating from 45+ customers. However, I am not through with them yet. Think twice and go elsewhere.","comment":{"@type":"Comment","name":"","datePublished":"2020-08-14T19:19:24.677Z","text":"Hi there, thank you for your review. We are disappointed to hear about your experience. We strive to provide the best glasses and customer service in the industry. Please go to bit.ly/LC-Support so we can resolve this issue."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"George Portela"},"datePublished":"2020-07-23T06:43:45.481Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The staff was very friendly and very informative","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Brenda Brown"},"datePublished":"2020-07-19T17:45:02.601Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Dr. Thompson and her staff are AMAZING. My problems started with MATT. I wanted 2 pair of glasses with the exact same lens in them both. Matt see more intrested in what I could afford then giving me what I wanted. My 1st trip back to pick up what I thought was both pair of glasses and only turned out to be one the glasses which were the secondary pair had scratches and them and Matt didn't even notice them I realized that when I got out to my car and had to bring them back. Needless to say that was another week and a 1/2 of waiting. On my 2nd trip back to pick up both pair of my glasses the secondary pair did not have the exact same lens as the 1st and the frame handles were bent and MATT seemed unconcerned And I had to continuously ask him to fix the handles on the frame so they weren't crooked. Matt kept saying that they were the sale priced glasses and it's basically a crapshoot because the lenses were different he didn't tell me that when I was purchasing them because I wanted the same exact lens in both glasses I even brought a frame with me and wanted new lenses put in that and he said that that would be an extravagant amount of money and it would be better to just buy a frame that was on sale and then the other guy I cannot even remember his name seemed unconcern that my backup pair wasn't as clear as my primary pair. MATT barely LOOKED me in the face And it seem like he was so uncomfortable helping me like he was straining to even talk to me. I spent over $800 on 2 pair of glasses and I have insurance MATT made me feel like I was some bum off the street. Right now I have the primary pair and they are so uncomfortable on my face because MATT NOT ONCE asked how they felt or had me look in that thing and do any adjustments to the glasses to make sure they were comfortable. I need to know if I can go to another lenscrafters because I refused to go back to that one. And I no longer want the secondary pair of glasses but I don't If I can get my money back because it's been way past 30 days and that's just with the waiting alone to get the glasses. Doctor Thompson will always be my eye doctor but I will not use that lens crafters again.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"John Labrecciosa"},"datePublished":"2020-06-27T19:36:54.538Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ernest Pope"},"datePublished":"2020-03-01T19:31:50.726Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jero Nero"},"datePublished":"2020-02-26T23:27:06.711Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Becky Woodward"},"datePublished":"2020-01-27T23:09:19.536Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Staff was friendly and very helpful. I brought my prescription in on a Monday evening and had my new glasses on Saturday morning! My lenses are a special order, so the turn around time was just great! And the fit and placement of the lenses is perfect. Thank you!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ok Merc"},"datePublished":"2020-01-14T03:38:19.295Z","reviewRating":{"@type":"Rating","ratingValue":"4","bestRating":"5"},"reviewBody":"Pricey but they make good stuff. After being ripped off by an outlet optical I went here and don’t regret paying a reasonable rate for actual quality work.","comment":{"@type":"Comment","name":"","datePublished":"2020-02-05T18:45:11.272Z","text":"Hi Okurimono! Thank you for your review! We appreciate the positive feedback and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jammie Stephens"},"datePublished":"2020-01-13T02:24:50.419Z","reviewRating":{"@type":"Rating","ratingValue":"2","bestRating":"5"},"reviewBody":"After calling to check on my eyeglass order that was late due to a machine being down, I spoke to Stephanie the store manager who said “I think they’re here, let me go check and put my hands on them. She came back on the line and said they are here come when you can. So I decided to drive the hour drive again to pick up my order, only to find out that only ONE of the two pair I ordered were there. They said they could mail the other pair. Let’s hope they fit and i don’t have to drive back for adjustments. Overall really disappointed with the whole experience !","comment":{"@type":"Comment","name":"","datePublished":"2020-02-11T20:35:30.595Z","text":"Hi Jammie, thank you for your review. We are sorry to hear about your experience. We aim to consistently meet and surpass customers' expectations. Please go to bit.ly/LC-LUX so we can follow up with you directly."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Laura Browning"},"datePublished":"2019-12-23T14:47:30.488Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I went to 3 different eyeglass stores before finding this gem. The first one refused to help me (even though my insurance was valid/accepted there), the second one waited until I had picked out my frames and then told me I couldn't have those, and the third store associate told me the glasses I picked out were not great. WOW. This store was exactly the opposite; friendly, knowledgeable staff who helped from the get-go, suggested nice brands and everything was beautifully laid out/easy to find, and best of all no pressure! They got me the glasses I wanted, within my budget, and were complimentary of my choice! A++. Thank you so much for making my holiday brighter!","comment":{"@type":"Comment","name":"","datePublished":"2019-12-31T18:01:43.131Z","text":"Hi Laura! Thanks for your review. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"David Schexnayder"},"datePublished":"2019-12-07T16:49:49.092Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Well stocked and modern, a professional staff and easy to locate.  Dr. Libby Thompson & Associates","comment":{"@type":"Comment","name":"","datePublished":"2019-12-16T21:33:52.1Z","text":"Hi David! Thank you for your review! We appreciate the feedback and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jayant Reddy"},"datePublished":"2019-12-01T22:53:07.855Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Worst experience will never come back to this store . Worst costumer service . Mellinium mall has much better customer support","comment":{"@type":"Comment","name":"","datePublished":"2020-01-06T17:46:46.832Z","text":"Hi Jayant, thank you for your review. We are sorry for your experience and would like to learn more so we can address the issue. Please go to bit.ly/LC-LUX so we can follow up with you directly."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jason Gomes"},"datePublished":"2019-11-16T02:07:16.447Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Chris Bastow"},"datePublished":"2019-08-24T21:19:26.928Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"If I could give them zero stars I would. Scheduled on my day off 3 weeks ago as my glasses got scratched and they have a 1 hour lab so I arrived 2 hours early for my appointment explained the situation, picked out which frames I wanted. Waited the 2 hours and was seen. Once I came out they came up with the story they could not make them and would have to order them. Waited a week to get them. I cannot see properly, tried for over a week and a half. Called them to ask what to do and was told to come in and let them make sure they were made right. Yep they were right just needed adjustment.. HUMMMM I still can't see.... went back and they offered 12:00 noon or 2 pm as the only options for a recheck of a prescription. as I get every other Wednesday off I get to not be able to see for two more weeks. GREAT CUSTOMER SERVICE you mess up my exam and I have to either miss work or wait as you refuse to see me on the weekend, yet they took a walk in exam while I was there for a full exam. I need mine adjusted so I can see. Thank you for doing nothing to try and help me. DO NOT GO HERE!!!!!!!!","comment":{"@type":"Comment","name":"","datePublished":"2019-09-02T03:00:23.749Z","text":"Hi Chris, thank you for your review. We value you as a customer and are sorry to hear about your experience. Customer service and satisfaction are very important to us. Please go to bit.ly/LC-LUX so we can follow up with you directly."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Gina E."},"datePublished":"2019-07-25T03:14:53.276Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Kim was super helpful and kind","comment":{"@type":"Comment","name":"","datePublished":"2019-07-31T16:41:00.917Z","text":"Hi Gina! Thanks for letting us know! We appreciate your feedback and hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Lisa Rosen"},"datePublished":"2019-06-12T21:45:29.592Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"My dad bought glasses there just over a month ago. They were a bit uncomfortable so he went in today to have them adjusted. The super polite and helpful technician told him that they could not be adjusted. To my dad's amazement she then offered him the option of switching them out for a brand new pair, in a different style. He even scored a small refund, since the replacements were somewhat less expensive.\nAmazing customer service!!!","comment":{"@type":"Comment","name":"","datePublished":"2019-06-19T06:36:37.737Z","text":"Hi Lisa! Thank you for your review! We strive to deliver the best customer service in the industry. We hope to see you again."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kristan Anderson"},"datePublished":"2019-05-28T22:56:29.163Z","reviewRating":{"@type":"Rating","ratingValue":"4","bestRating":"5"},"reviewBody":"The entire staff today (5/28) was absolutely amazing! They were all so nice and helpful both in the optical area and the glasses. Dr. Cynthia Rodriguez was very nice, answered all my questions and was full of information. Her techs were also helpful during photos and evaluations and able to answer my insurance questions. While I was there for about two hours, I had all the photos and exams done as well as dilation and was able to pick my glasses. The girls in the front of the house with the glasses helped me pick ones based on face shape and I appreciated that they didn't try and push a lot of extras on me. The reason I take off a star has nothing to do with the staff or experience, it's mostly just glasses options. It was a lot of name brand which were crazy expensive and everything was \"trendy.\" Im young enough that I get the trends but I just wanted plain regular glasses with no gems or fancy stuff and those options were extremely limited. That's just me though. I did have an appointment and showed up 20 mins early, they took me right away. So the wait was because I was a new patient.","comment":{"@type":"Comment","name":"","datePublished":"2019-05-31T18:39:07.446Z","text":"Hi Kristan! Thanks for your review. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Doug Evans"},"datePublished":"2019-04-18T13:31:12.213Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Me and my family have been a patient of Dr Rodriguez and Dr Thompson for several years now and the service and staff are outstanding. Even when our vision insurance no longer recognized LensCrafters as a primary provider, we chose to remain here and pay the additional fees, for being out of network, because of the outstanding service and care we have received.","comment":{"@type":"Comment","name":"","datePublished":"2019-04-19T19:43:11.49Z","text":"Hi Doug! Thanks for your review! We're honored to have you as a customer and will continue to provide the top class service that you've come to expect."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Angie “Angie baby”"},"datePublished":"2019-04-08T21:53:39.244Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Horrible, horrible, horrible. If I could give 0 stars I would. They lack communication. You have to wait 1 hour than another hour to discuss information with doctor. They will tack on additional fees not covered for a basic eye exam so be careful. They do not give people an expectation upon or prior to visit from wait time to required services that is outside of ones insurance plan. They refused services which could be considered discrimination! Will never step a foot in there again!","comment":{"@type":"Comment","name":"","datePublished":"2019-04-12T20:36:34.743Z","text":"Hi ItsOk 2BeU, thank you for your review. We value you as a customer and are sorry to hear about your experience. Customer service and satisfaction are very important to us. Please go to bit.ly/LC-LUX so we can follow up with you directly."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Erika Olivares"},"datePublished":"2019-03-17T19:14:34.826Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Thank you to Gabrielle Griffin for helping us get the correct glasses and more. She is a great asset to the company . We will be seeing her again when I go buy my glasses. She knows exactly how to help with selection of glasses","comment":{"@type":"Comment","name":"","datePublished":"2019-03-22T19:10:40.49Z","text":"Hi Erika! Thank you so much for your review. We are excited to hear Gabrielle was able to help make your experience at LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"K C"},"datePublished":"2019-03-16T00:06:36.453Z","reviewRating":{"@type":"Rating","ratingValue":"2","bestRating":"5"},"reviewBody":"BLINDCRAFTERS! Horrible experience! First, I would like to apologize to VISIONWORKS for taking them for granted! After the exam, I had the glasses made the same day. I returned a week later. Turns out the prescription was not balanced. I literally felt my left eye being pulled when I wore the glasses. Got it fixed and added the blue light filter. Now, the prescription is only focused at the center of the lens, vision is distorted at any other angle! Clerks blamed it on “digital surfacing”.\n\n2nd visit, the manager puts on a sweet granny voice when I wanted to discuss my options, but when there were no alternatives and I wanted a refund she turned into a witch with a very high-pitched voice! I paid by debit and of course the machine would not process the return to my card, so they tried to mail me a refund check! The optician (Opal) sat on the phone with customer care for an hour trying to help, which was nice. I did not mail my payment, I did not want to be mailed a refund! I brought up the idea of trying another store and the “manager” said good, try another store! Cancel whatever it is that you were doing so that she can go to another location! I was able to get my refund processed at a full retail location by professionals AND the clerk said the digital surfacing issue was BS! Gabrielle was very RUDE and very passive aggressive with me AND Opal and I won’t return! Opal, you should quit, you deserve a better manager! Two stars, one for Opal and one for the retail location!","comment":{"@type":"Comment","name":"","datePublished":"2019-03-27T16:24:40.708Z","text":"Hi Kamilah, thank you for your review. We value you as a customer and are sorry to hear about your experience. Customer service and satisfaction are very important to us. Please go to bit.ly/LC-Support so we can follow up with you directly."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Lester Carrero"},"datePublished":"2019-02-09T00:50:45.381Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"They recommend scratch resistant protection on my glasses. Then lens developed this nasty scratch looking appearance and when took them back they wouldn’t fix it saying that I needed new glasses. That was after spending money on them for years. I took my glasses to 20/20 vision in Orange City and they not only fixed my glasses they mounted a new prescription lens on a frame I bought on eBay. Lens Crafter didn’t want to do this unless it was bought at their stores. I would give them a NO Star review if they had one.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"ANA VEGA"},"datePublished":"2019-02-01T16:40:43.805Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The best!","comment":{"@type":"Comment","name":"","datePublished":"2019-03-21T18:27:01.941Z","text":"Hi ANA VEGA! Thank you for your feedback! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Joel"},"datePublished":"2018-12-15T20:17:36.117Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Deceitful practices. They will do additional testing that's NOT covered by your insurance without telling you and expect you to pay four times as much at the end. Good luck getting out of here without getting ripped off.","comment":{"@type":"Comment","name":"","datePublished":"2018-12-26T21:47:52.133Z","text":"Hi Joel, thank you for your review. We strive to meet all of our customers' needs and are sorry to hear about your experience. Please go to bit.ly/LC-Support so we can follow up with you directly."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Yesenia Remon"},"datePublished":"2018-12-04T20:25:45.125Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"The worst \"Dr.\" to encounter\n\nI was here with my father today who was getting his eyes checked and as a nurse, I would have to say her rushed demeanor was very unprofessional. She speaks so quick that it is hard for my father(even me) who is an elder to comprehend what she even said in the first place. She was sighing as to the length of time she had to experience during his eye exam and said, \"there's a line out there\". With all due respect, I understand you went to medical school and spent years to obtain your license but it by NO MEANS give you the right to rush anything, especially your patients because that is how mistakes are made and comfortability is lost. Poor service and very poor commitment to her practice. - I do not refer anyone to Dr. Libby Thompson.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Mark Zalewski"},"datePublished":"2018-09-05T23:42:17.599Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Worst customer service. Do not shop here, save yourself the headache.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Anita Larsen"},"datePublished":"2018-08-22T18:32:08.612Z","reviewRating":{"@type":"Rating","ratingValue":"4","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Geanene Silas"},"datePublished":"2018-07-14T22:48:09.398Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Horrible absolutely the worse eye experience ever! Dont go to the one in altamonte mall the dr was rude they dilated my pupils without asking, didnt give me any care instructions or eye protection. They were working my order and then asked me to wait while they took on another customer after I had been there for hours with an appointment. This place is bad.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"April parish"},"datePublished":"2018-05-31T16:40:54.271Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Prescription was input into system wrong glasses showed up wrong had to send off again! When you pay over 400 bucks for glasses they should do better! Being able to see is a big deal.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Mallory Thibeault"},"datePublished":"2018-05-23T14:21:22.822Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Absolutely terrible. I was made to wait for about 30 minutes along with the other patients/customers. Then finally I was rushed around the store and chose a pair of glasses. When I went to pick up my glasses I asked for them to be adjusted and I again had to wait 10 minutes to see a employee. She was very rude when we sat down. I have since been back 12 TIMES GOING ON A THIRTEENTH TIME to get my glasses finally adjusted correctly. The previous adjustments have made the top of my ears crack, have rubs on the sides of my head and my ears, and I have had a headache the past four months from dealing with this awful establishment.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Adeola Adefala"},"datePublished":"2018-05-02T21:35:44.114Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Poor service. All around","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"J."},"datePublished":"2017-05-18T16:16:03.907Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Everyone is friendly BUT they have no idea how to run an efficient office. If you value you time and money don't go to LensCrafters. The doctors divide up the office. So, if you see one doctor and she is booked you cant see the other one. It takes weeks and weeks to get through the process... My appointment was in January just now getting final script for contacts. Well, if they call me back that is......","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Robert Murphy"},"datePublished":"2017-02-12T16:20:59.497Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"God awful experience. Took over 2 months, 6 trips to the store, and umpteen phone calls for my glasses to finally come in. Employee's were respectful but the store does not function well. I've never been so furious in my life over a buying experience.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Julissa Calderon"},"datePublished":"2017-02-08T18:02:06.364Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"I have visited this location two times because I loved the selection of frames but the employees are by far the rudest people I have ever spoken with. My salesperson was very disrespectful and provided the worst customer service. When I had asked if she could clean the glasses, (they were dirty, scratched, and thrown in a drawer) she responded sarcastically \"If you would just wait a minute, I'll clean the glass just to your satisfaction.\"\n\nI would never recommend anyone to visit this location, I will be taking my business elsewhere.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Julie C"},"datePublished":"2016-09-10T21:50:03.422Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"If I could leave no stars, I would. I've worn glasses for close to 30 years and contacts for 20 and I've never had such a terrible experience. Went twice, waited almost an hour to be seen the first time and then the doctor - who has the worst bedside manner ever - dilated my eyes before he had me try my contacts. Needless to say, I couldn't tell whether they were correct or not. No one at the office seemed concerned with the fact that I couldn't verify if my prescription was fine and never even mentioned a follow up before I left.\n\nThe front end staff is also very either incompetent or overworked - not sure.\n\nI ended up having to go back because my prescription was - you guessed it - incorrect. Waited just as long the second time - would like to note that both times there was only one person ahead of me, but they schedule exams in 20 minute increments when their exams take close to an hour. The doctor the second time was much nicer, however they didn't have both my prescriptions in stock (my eyes are not the same unfortunately) and again I left with one contact that I hadn't tried and with no hint of a follow up.\n\nI'm still having trouble seeing (big surprise!) so I tried to call today to schedule another follw up. The girl who answered said she was with another client and would call me \"in a few minutes.\" This was around 1:30pm. By 4:15, I still hadn't heard back, so I called back again. No apologies or anything, and also no appointments available for over two weeks! Now I have to go to another optometrist and pay out of pocket to be able to see. This place is a joke, as well as overpriced and full of incompetence. Take your eye health, money, and time elsewhere.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jenet Chosen"},"datePublished":"2016-06-01T00:46:27.421Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Love the service all first timer this is the best place.My Sister recommended them.Im glad I listen. 😄","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Shanta Dean"},"datePublished":"2016-05-18T18:11:42.71Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Nice staff fast service","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Laura Malcolm"},"datePublished":"2016-01-22T23:34:53.294Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very friendly staff, in and out pretty quick.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Dillon Thomas"},"datePublished":"2016-01-03T00:49:21.952Z","reviewRating":{"@type":"Rating","ratingValue":"2","bestRating":"5"},"reviewBody":"only had 2 employees on a Saturday waited 25 my to pick up my glasses","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Matthew Harrington"},"datePublished":"2015-11-29T21:00:36.416Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I had a fantastic experience here. I was a walk in appointment for an eye exam. Everyone was very courteous and professional. After the eye exam the employee, Emily, set me up with glasses. She was very nice and helpful.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jacob Merrifield"},"datePublished":"2011-07-06T21:27:40.041Z","reviewRating":{"@type":"Rating","ratingValue":"4","bestRating":"5"},"reviewBody":"I was left with a very good impression from the Doctor. The staff was helpful and kind. I would do business with LensCrafters again.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}}]</script>
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DEDICATED TO YOUR EYES
Discover excellence in every detail at LensCrafters. Visit us for your personalized eyecare experience and find your perfect look! Get 40% off Prescription Glasses (includes designer frames + lenses). Schedule your eye exam now. We accept most vision insurance plans, including: Aetna, EyeMed, Humana, United Healthcare Vision, Davis Vision by Versant Health and many more. At LensCrafters all prescriptions are welcome!

Altamonte Mall

Closed. Opens today at 6:00 AM
4.6 out of 5.0
(466 Google Reviews)
Find available eye exam appointments
And more appointments available
for you and your family
schedule now
Or call
(407) 830-7448

Store Information

451 E Altamonte Dr Ste 1467
Altamonte Springs, FL 32701-4616
Get Directions
Phone:(407) 830-7448

Store Hours

Thursday10:00 AM - 8:00 PM
Friday10:00 AM - 8:00 PM
Saturday10:00 AM - 8:00 PM
Sunday12:00 PM - 6:00 PM
Monday10:00 AM - 8:00 PM
Tuesday10:00 AM - 8:00 PM
Wednesday10:00 AM - 8:00 PM

Eye Doctors at this Store

Susan A. Driscoll, O.D.-undefined

Susan A. Driscoll, O.D.

Independent Doctor of Optometry

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Vision insurance at LensCrafters

The destination for vision insurance members. Many insurance plans accepted.
Call us at (407) 830-7448 to learn more.

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United Healthcare Vision Insurance
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Avesis Vision Insurance

… AND MANY MORE

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40% OFF PRESCRIPTION GLASSES

(Includes designer frames + lenses)
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50% OFF AN ADDITIONAL PAIR*

*some restrictions apply
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UP TO $200 OFF

an annual supply of contact lenses
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Eyeglasses
See in style with prescription lenses for a tailor made experience and complete vision solutions.
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Find designer sunglasses that'll keep you stylish and protected from the sun's rays. Buy sunglasses online or in-store that work perfectly with your personality and lifestyle.
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Contact Lenses
Be free to move with contact lenses to see naturally, safe and convenient for physical activities.
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Our designer brands

Ray-Ban
Oakley
Burberry
Michael Kors
Prada
Versace
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Find available eye exam appointments
And more appointments available
for you and your family
schedule now
Or call
(407) 830-7448

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What should I bring to my eye exam?
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Is a contact lens exam different than an eye exam?
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Visit us at LensCrafters 451 E Altamonte Dr

451 E Altamonte Dr LensCrafters is dedicated to providing quality eyecare to ensure you always see your best. We offer comprehensive eye exams, a complete range of premium lens solutions and a wide assortment of designer brands including Prada, Versace, Dolce & Gabbana, Ray-Ban, Oakley, Persol and many more. We accept most vision insurance plans, including: Aetna, EyeMed, Humana, United Healthcare Vision, Davis Vision by Versant Health and many more. At LensCrafters all prescriptions are welcome!
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Google Reviews forLensCrafters Altamonte Springs, FL

4.6/5
(493 reviews)
Carole Jackson
April 23, 2025
3.0/5
lenscrafters Altamonte Springs mall Not a good location for glaucoma watch patients. Not good for anyone who needs to limit walking. The people were very nice and caring. When i asked Dr. Rodriguez for lifestyle tips that could help my eyes she seemed very knowledgeable about healthy diet. No mention of eye exercises. She was very personable and caring. The facility has no easy access to a restroom at this time and NOT well suited for patients on glaucoma watch. Details The fact that no bathrooms are close by and broken escalators on both ends of the mall and Dillards created a HUGE problem, both in my time management and causing me severe pain. My hip muscles started spasming from all the walking. And because I was forced to keep moving through the pain, it has grown severe. Also, had I known that the visual field test was manual, I would have chosen another location. They no longer have space to accommodate the visual field machine. Highly accurate visual field tests are crucial for people being watched for glaucoma. They only did a manual test holding up fingers. At times, the visual field hand test blended into the scrubs color of the person giving the exam, another layer of limiting the accuracy of the test. When I called to make the appointment, I did mention I was on watch for glaucoma. Now, I will need to retake that test with an ophthalmologist rather than transfer my tvisual field test results. The glasses are cost prohibitive even with some insurance coverage. I have not yet shopped for better prices at the same quality. In addition to the three broken escalators, the women's bathroom at the food court flooded the restroom with the automatic fush. If i have lasting pain from being forced to walk while in muscle spasm, this was a very costly visit indeed! Good thing the people were nice. Nicer would have been referring me to a brach that had the visual field machine at the time of inquiring about an appointment for one at risk for glaucoma. The people were very nice and caring. The facility is bad. I'm not sure about price comparisons.
Jay
April 22, 2025
5.0/5
Amiel helped me out and was extremely nice and helpful. Very polite and super supportive thank you Amiel. 🙏💙
Response from LensCrafters
April 23, 2025
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Debbie Stanfield
April 19, 2025
5.0/5
Evan as helpful and knowledgeable. Highly recommend
Response from LensCrafters
April 21, 2025
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
  • ...
Ben Parker
April 16, 2025
5.0/5
The staff was friendly and knowledgeable, they answered my questions and were very helpful with the different available options for my eyewear. I highly recommend the Altamonte Mall location.
Response from LensCrafters
April 17, 2025
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Brandon Matias-Lewis
April 11, 2025
5.0/5
I haven’t had an eye exam in years and am often nervous about anything with my eyes. I thought I should get one though since it’s been a while and decided to go with LensCrafters. Doctor Driscoll was very professional and knowledgeable. I felt comfortable in her care and she did an amazing job at explaining the health of my eyes. She gave me the perfect prescription and my glasses are making a huge difference. The staff of this specific location (altamonte mall) were friendly, professional and did a great job.
Response from LensCrafters
April 12, 2025
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
T Z
April 08, 2025
5.0/5
Response from LensCrafters
April 09, 2025
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
  • ...
Tyrece Williams
March 29, 2025
5.0/5
There are very friendly people there and also informative.
Response from LensCrafters
March 30, 2025
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Olivia Weber
March 28, 2025
5.0/5
My first time getting glasses i was nervous with the exam and everything but it was an awesome experience Hailey was amazing and helped me with everything i needed overall everyone was sweet and kind. 😊
Response from LensCrafters
March 29, 2025
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Michael Garcia
March 27, 2025
5.0/5
Response from LensCrafters
March 28, 2025
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
  • ...
Raeanna Donaghy
March 26, 2025
5.0/5
Love this place! The doctor and the associates were absolutely amazing. So sweet and very helpful!
Response from LensCrafters
March 27, 2025
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Joselyn Lara
March 20, 2025
5.0/5
Evan adjusted my sunglasses and he was delightful and great service!
Response from LensCrafters
March 21, 2025
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Patricia Gonzalez
March 20, 2025
5.0/5
excellent customer service. Hailey greeted me at the door and stayed with me through the whole process of finding glasses for myself. This was my first visit to LensCrafters and it won’t be my last.
Response from LensCrafters
March 21, 2025
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
  • ...
Bonnie Cox
March 11, 2025
5.0/5
Response from LensCrafters
March 12, 2025
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Arno Gevorkyan
February 28, 2025
5.0/5
Were looking for a glasses case. They gave us one for free.
Response from LensCrafters
March 02, 2025
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Kevin Pham
February 26, 2025
5.0/5
Response from LensCrafters
March 03, 2025
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
  • ...
Yusimy Viltres
February 20, 2025
5.0/5
Evan was great!!! Excellent and quick customer service. Recommend 10/10.
Response from LensCrafters
March 05, 2025
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Kelly McGregor
February 15, 2025
5.0/5
Evan was great! He took the time to explained all my options, was very friendly and looked for the best price using my vision benefits. I’m incredibly happy with my experience. :-)
Response from LensCrafters
February 16, 2025
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Michel Rose
February 04, 2025
5.0/5
Response from LensCrafters
February 05, 2025
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
  • ...
Missie Prichard
January 30, 2025
1.0/5
I had specifically asked about the possibility of ordering my daughter’s glasses, 2 pairs, in FL but having them shipped to the Lincoln, NE store, where she’s in college. I was assured it was possible, but they did not tell me that it take 3 weeks to hopefully get them to her; ordered 1/17 and have not shipped to NE as of 1/30 as “promise” date for second pair in FL is 2/3; the other pair has been in store since 1/25. The two people that I spoke to on the phone, Mike and Josh, were a little rude when I was trying to get help and info. Not a very good experience for spending over $500. Also, there’s an automatic protection plan that’s applied to each pair, but no info was given of what’s covered or if it was even wanted.
Response from LensCrafters
January 31, 2025
Thank you for your review. We are sorry to hear that your experience at LensCrafters did not meet your expectations. We strive to provide the best customer service in the industry. Please go to www.luxotticacustomercare.com/lenscrafters/careform so we can work to correct this issue for you.
Mark Stevens
January 22, 2025
5.0/5
Hailey was awesome in helping me get my nose pads replaced. Super friendly and very helpful!!
Response from LensCrafters
January 23, 2025
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Liliana Perez
January 22, 2025
1.0/5
I got a text from Lens Crafters to pick up my order. I get here and I’m told that I have to wait even longer for them to be shipped from the lens crafters location that originally placed my order. All this after already having to wait about 2 weeks for them to even be “made to fit my frames”. The original location didn’t explain this to me. They told me just wait for a text. So that is what I did and that’s on them. But the employee HERE that assisted me, talked to me like I was dumb with condescending responses. Showed no empathy. Acted as if I was inconveniencing him when really I was the one inconvenienced. I did come 30 minutes till close, but I planned to pick them up and be on my way. It’s almost as if as soon as I mentioned it was from another store, the whole attitude changed. It was quiet in there, only one customer was there at that time besides me but now every one of the staff members could hear my conversation because of his tone. I had them shipped here because I live closer to this location. Customers don’t see commission we see one business. So that was poor on his behalf, misrepresenting the company he works for. Lens Crafters overall should provide more information to people picking up orders. The text I received quite literally stated to “pick them up”. It didn’t specify anything regarding another location, a second need for shipping, or anything the employee told me. If there’s a two part process for shipping to picking them up that should’ve been told to the customer.
Response from LensCrafters
January 23, 2025
Thank you for your review. We are sorry to hear that your experience at LensCrafters did not meet your expectations. We strive to provide the best customer service in the industry. Please go to www.luxotticacustomercare.com/lenscrafters/careform so we can work to correct this issue for you.
  • ...
Phuc Yu
January 15, 2025
5.0/5
Evan was very thoughtful and sweet! You took the time to help me and explain more about what was offered to me. Thank you Evan!
Response from LensCrafters
January 16, 2025
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Chloe Hatfield
January 14, 2025
5.0/5
Hailey at the Altamonte Springs Mall Location did a wonderful job helping me with my first time getting glasses. Even when there was an issue that was inevitably unable to be solved, she did everything in her power to help find a solution, and offered her full attention to make my experience better, and her guidance to help me find alternative options. Thank you!
Response from LensCrafters
January 15, 2025
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Tony Knight
December 17, 2024
5.0/5
I always have an awesome experience at Lens Crafters. That’s why I return every year faithfully. All of the staff I encounter are very knowledgeable and friendly. Store 0304 in Altamonte Springs, Florida is absolutely phenomenal.
Response from LensCrafters
December 18, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
  • ...
inci anar
December 14, 2024
5.0/5
Excellent service
Response from LensCrafters
December 17, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
darryl bloodworth
December 12, 2024
5.0/5
Dr Haleh Shams was professional, thorough, and informative. I highly recommend her.
Response from LensCrafters
December 16, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Jason Russo
November 29, 2024
5.0/5
Response from LensCrafters
December 10, 2024
Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!
  • ...
Alexis Miller
November 29, 2024
5.0/5
Response from LensCrafters
December 10, 2024
Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!
Thais Horne
November 19, 2024
5.0/5
Evan was awsome helping me out! Thank you
Response from LensCrafters
November 26, 2024
Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  
Martin Van Buren
November 07, 2024
5.0/5
Great experience! And great adjustment. I definitely recommend this store.
Response from LensCrafters
November 11, 2024
Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!
  • ...
Mark Castro
November 07, 2024
5.0/5
I had a fantastic experience at LensCrafters. I had to get some those pads replaced. They ended up doing an overhaul on my glasses adjustment pads cleaning very satisfied thank you. I will definitely be back to schedule my optometrist appointment
Response from LensCrafters
November 08, 2024
Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  
Mfb Training
October 20, 2024
5.0/5
Meagon and Josh gave excellent service at the Altamonte Springs location
Response from LensCrafters
October 24, 2024
Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!
Tom Evans
October 19, 2024
5.0/5
After travelling halfway across the world. Lenscrafters is one of the greatest place on earth. Dr. Shams was able to identify a vision issue that I was unaware of. Josh, Michael, Amile, and Evan were all fantastic in helping select new pair of glasses. If you are from the United Kingdom or another nation. Please visit this location for extraordinary eye care professionals.
Response from LensCrafters
October 22, 2024
Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!
  • ...
J P
October 13, 2024
5.0/5
Dr. Thompson is very thorough in her eye exams
Response from LensCrafters
October 15, 2024
Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  
JULIE ARNOLD
October 05, 2024
5.0/5
Fix my sunglasses on the spot no charge thank you so much!
Response from LensCrafters
October 09, 2024
Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  
Kaydence Riley
September 28, 2024
5.0/5
Response from LensCrafters
October 04, 2024
Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!
  • ...
Grace Griffitts
September 28, 2024
5.0/5
Response from LensCrafters
October 04, 2024
Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!
Wayne Byers
September 20, 2024
5.0/5
Response from LensCrafters
September 25, 2024
Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  
Natasha Castillo
September 14, 2024
5.0/5
Nice place and nice people working in, thank you for help my mom to fixed her g Frame
Response from LensCrafters
September 20, 2024
Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!
  • ...
Bianca Ponce Fuentes
September 02, 2024
5.0/5
Outstanding customer service from Mr Evan. He was patient, courteous and gave honest opinions on which frame suited me best.
Response from LensCrafters
September 13, 2024
Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!
Tuna Boy
August 31, 2024
5.0/5
The staff was great got my glasses fixed in no time!
Response from LensCrafters
September 13, 2024
Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!
Lisa Daniels
August 31, 2024
5.0/5
Will has been amazing! He went above and beyond to help me! I truly appreciate him!
Response from LensCrafters
September 13, 2024
Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!
  • ...
Luis Cortes
August 30, 2024
5.0/5
Hailey did an incredible job and took her time to answer me and spouse questions. Very thorough and great customer service!
Response from LensCrafters
August 31, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Courtney Rooney
August 29, 2024
5.0/5
Great experience with everything! Dr. Libby and her team are fantastic. Hailey was incredibly helpful and kind.
Response from LensCrafters
August 30, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Barbara Adams
August 23, 2024
5.0/5
Hailey was helpful and very patient in helping me get the right frames.
Response from LensCrafters
August 24, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
  • ...
M'Lea Morris
August 21, 2024
5.0/5
Joshua was a superstar! Helped me pick out a perfect style of glasses and broke down the prices for me so that I would exactly what I was paying for!
Response from LensCrafters
August 22, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
lida ghahremani
August 17, 2024
5.0/5
Response from LensCrafters
August 18, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Eike Flach
August 16, 2024
5.0/5
Response from LensCrafters
August 17, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
  • ...
Owen Herrbach
August 10, 2024
5.0/5
Josh was absolutely excellent, great service and very professional. We felt very comfortable and it was quicker than we expected. Would definitely recommend anyone to come try this place out, and ask for Josh!
Response from LensCrafters
August 11, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
cayline purcell
August 09, 2024
5.0/5
Love the service everyone is so sweetb
Response from LensCrafters
August 10, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
  • ...

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