<script type="application/ld+json">{"@context":"http://schema.org","@type":"SpecialAnnouncement","name":"DEDICATED TO YOUR EYES","text":"Discover excellence in every detail at LensCrafters. Visit us for your personalized eyecare experience and find your perfect look! <b>Get 40% off Prescription Glasses (includes designer frames + lenses).</b> Schedule your eye exam now. We accept most vision insurance plans, including: Aetna, EyeMed, Humana, United Healthcare Vision, Davis Vision by Versant Health and many more. At LensCrafters all prescriptions are welcome!","category":"https://www.wikidata.org/wiki/Q81068910"}</script><script type="application/ld+json">{"@context":"http://schema.org","@type":"AggregateRating","itemReviewed":{"@type":"LocalBusiness","name":"Town Line Road"},"ratingValue":"4.7 out of 5.0","reviewCount":175}</script><script type="application/ld+json">[{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Joe Lombardo"},"datePublished":"2025-03-21T14:42:09.994Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great working with Marietta she was great!","comment":{"@type":"Comment","name":"","datePublished":"2025-03-22T03:04:37.253Z","text":"Thank you for your review! \nWe are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. \nWe hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Shmag Smith"},"datePublished":"2025-03-13T22:56:06.164Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I needed an adjustment for my glasses, and worked with Alisha. She was very knowledgeable and nice. Great experience. Would highly recommend.","comment":{"@type":"Comment","name":"","datePublished":"2025-03-15T06:29:25.467Z","text":"Thank you for your review! \nWe are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. \nWe hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Movies1981"},"datePublished":"2025-03-09T05:46:30.775Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2025-03-10T01:52:03.86Z","text":"Thank you for your review! \nWe are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. \nWe hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Yesenia V"},"datePublished":"2025-03-08T21:33:49.969Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Came in to get my glasses fixed and Alicia was so helpful!!! Her co-worker was very nice and welcoming also!!","comment":{"@type":"Comment","name":"","datePublished":"2025-03-09T08:18:51.056Z","text":"Thank you for your review! \nWe are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. \nWe hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Koda Ware"},"datePublished":"2025-02-14T18:27:20.655Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Alicia @ the Rocky Hill CT location was awesome in replacing the nose pieces on mine and my wife's glasses and sent us on our way!","comment":{"@type":"Comment","name":"","datePublished":"2025-02-15T04:34:07.995Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Trishie Robinson"},"datePublished":"2025-01-07T01:51:26.439Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great customer service. We didn't have an appointment and walked in because my son needed a quick repair to his glasses. Although we didn't buy them there. They took us right in and were extremely nice! They fixed his glasses and told me no problem, free of charge. I appreciate there great customer service and will definitely use them in the future! A++ service","comment":{"@type":"Comment","name":"","datePublished":"2025-01-08T01:27:46.933Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"greg mcnamee"},"datePublished":"2025-01-05T18:20:23.413Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Came in with a script to fill on glasses. Completely ignored while I wondered around looking , not really knowing what to look for having never had glasses. 1 in the afternoon not like they were closely or something. Extremely rude snobs.","comment":{"@type":"Comment","name":"","datePublished":"2025-01-06T07:27:20.261Z","text":"Thank you for your review. We are sorry to hear that your experience at LensCrafters did not meet your expectations. We strive to provide the best customer service in the industry. Please go to www.luxotticacustomercare.com/lenscrafters/careform so we can work to correct this issue for you."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Pati Bartone"},"datePublished":"2024-12-10T14:02:56.051Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very accommodating. Clean store. I would definately recommend them.","comment":{"@type":"Comment","name":"","datePublished":"2024-12-11T01:12:35.342Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"John M"},"datePublished":"2024-11-26T20:42:00.856Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Kelly was fantastic , very helpful and friendly!","comment":{"@type":"Comment","name":"","datePublished":"2024-11-26T21:52:57.89Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Pedro Lugo Jr"},"datePublished":"2024-10-17T14:45:20.304Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The greatest customer service I’ve seen in a long time!!! The young lady replaced the rubbers on the nose piece straighten out the glasses, clean the lens and did not want to charge me. That’s incredible in this day and age thank you very much.!!!!!!","comment":{"@type":"Comment","name":"","datePublished":"2024-10-21T20:38:48.049Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jason Kilduff"},"datePublished":"2024-10-08T23:58:52.211Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The staff of the store as far as frame selection top notch patient no rushing or pushy by any means. Very professional and friendly.","comment":{"@type":"Comment","name":"","datePublished":"2024-10-09T17:23:59.536Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Matt Schwartz"},"datePublished":"2024-09-18T20:50:08.356Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Kelly was fantastic, very professional and found me the perfect pair of glasses. I’ve always gotten my glasses from LensCrafters and this is another example of why I won’t look anywhere else","comment":{"@type":"Comment","name":"","datePublished":"2024-09-19T19:55:36.73Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kathy Socolosky"},"datePublished":"2024-09-10T12:03:52.528Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I was in on Sunday 9/8/24…both Alicia and Kelly were: efficient, kind, and helpful. Plus, the store was very clean in appearance. Well done.","comment":{"@type":"Comment","name":"","datePublished":"2024-09-10T12:44:45.144Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Edward Figueroa"},"datePublished":"2024-08-24T17:24:49.675Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"professional, Kind, friendly and knowledgeable on my need for glasses","comment":{"@type":"Comment","name":"","datePublished":"2024-08-25T04:23:23.939Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Sarah Bucci"},"datePublished":"2024-08-21T22:14:58.066Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-08-22T05:36:20.664Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Patrick Varga"},"datePublished":"2024-08-11T19:05:17.185Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-08-12T03:42:05.475Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Robert Rizzo"},"datePublished":"2024-08-05T13:52:46.839Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Kelly was awesome","comment":{"@type":"Comment","name":"","datePublished":"2024-08-06T01:36:44.848Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Martina Miller"},"datePublished":"2024-07-21T19:38:28.559Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-07-22T04:05:24.222Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ryan Arborio"},"datePublished":"2024-06-14T15:55:27.581Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Terrible. Late by 3 minutes. Wasted Uber. Will never return","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Natalie"},"datePublished":"2024-04-29T00:33:29.813Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The service I received from Kelly and Andrea today was exceptional.","comment":{"@type":"Comment","name":"","datePublished":"2024-04-30T02:19:25.446Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Nancy Andersen"},"datePublished":"2024-04-22T10:34:11.306Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"My sales associate was so helpful in choosing new frames and explaining the features available when ordering new glasses.","comment":{"@type":"Comment","name":"","datePublished":"2024-04-23T00:56:25.673Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Gary Blackman"},"datePublished":"2024-04-11T20:36:35.962Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Excellent experience and service as always at LensCrafters!","comment":{"@type":"Comment","name":"","datePublished":"2024-04-12T04:40:16.478Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Maria Betsey"},"datePublished":"2024-04-03T09:25:53.591Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"LensCrafters staff are highly trained, professional, and pleasant. I know exactly what to expect and they deliver every time.","comment":{"@type":"Comment","name":"","datePublished":"2024-04-04T06:23:32.249Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Maribeth Blonski"},"datePublished":"2024-03-20T21:15:10.908Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Excellent customer service friendly atmosphere and totally professional they all get a raise ! Kelly is an excellent customer service rep she gets a raise","comment":{"@type":"Comment","name":"","datePublished":"2024-03-21T04:57:35.865Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Daniela Guerra"},"datePublished":"2024-03-14T18:38:53.131Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Kelly at the Rocky Hill store was amazing. I walked and fixed my glasses and she did it without hesitation and I’m able to see once again thank you","comment":{"@type":"Comment","name":"","datePublished":"2024-03-15T01:42:21.883Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Nigel"},"datePublished":"2024-03-14T15:49:18.714Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Incredibly helpful and so nice. Entire process of purchase was seamless","comment":{"@type":"Comment","name":"","datePublished":"2024-03-14T20:55:52.806Z","text":"Thanks for your review! We look forward to seeing you again! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"ArnieG53"},"datePublished":"2024-03-06T21:12:38.899Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Arrived, was greeted, did the four pre exam eye work followed by the eye exam with the optometrist, picked out new glasses, fitted and ordered. All in less than an hour. The three professionals that worked with me were all friendly and helpful. Even got to see the baby pictures of the mail carrier who returned to her route after maternity leave. Definitely a family environment.","comment":{"@type":"Comment","name":"","datePublished":"2024-03-07T05:24:59.778Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Dan Costa"},"datePublished":"2024-02-19T15:56:05.309Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"rude as.can be !!! also i get a call my glasses were ready when i get their 1 of 2 are ready which i now have to make 2 trips","comment":{"@type":"Comment","name":"","datePublished":"2024-02-19T16:30:55.939Z","text":"Thank you for your review. We are sorry to hear your experience at LensCrafters did not meet your expectations. We strive to train our associates to be the best in the marketplace. Please go to http://ms.spr.ly/6264cKGHA so we can follow up and redirect your concern to appropriate person. "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Radio Ruddy"},"datePublished":"2024-02-15T04:21:35.395Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Julio Moncada"},"datePublished":"2024-01-23T16:53:14.361Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Dawn Marie Speer"},"datePublished":"2024-01-22T22:27:28.612Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Christine Doucette"},"datePublished":"2024-01-19T20:16:16.544Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Always thorough and efficient","comment":{"@type":"Comment","name":"","datePublished":"2024-01-20T05:10:11.935Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"j de"},"datePublished":"2024-01-11T22:32:09.232Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great selection and price. Professional and courteous staff. Very helpful.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Josh chamberland"},"datePublished":"2024-01-11T01:59:43.208Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Kelly help fixed my sunglass frame and nose piece. Only took 5 minutes and she did a great job. Very happy and highly recommended!","comment":{"@type":"Comment","name":"","datePublished":"2024-01-12T07:24:21.665Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Alisha Bossone"},"datePublished":"2024-01-08T20:13:27.06Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Changed my nose pads for me, very nice service friendly people","comment":{"@type":"Comment","name":"","datePublished":"2024-01-09T04:09:10.192Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"ThatFrostyGuy"},"datePublished":"2023-12-02T21:48:29.45Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Super nice, beautiful store. Haven't had my glasses repaired or replaced in 5 years. I quickly stopped in to see if they would even entertain repairing my glasses. The lady behind the desk was able to expertly repair them so they didn't fall off of my face every 5 seconds. This is why I choose lenscrafters over anywhere else","comment":{"@type":"Comment","name":"","datePublished":"2023-12-14T19:21:49.463Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Adweenie (Adweenie Music Page)"},"datePublished":"2023-11-18T17:09:41.384Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Awsome and friendly staff fixed my screw in my glasses in 5 min quick in and out free of charge","comment":{"@type":"Comment","name":"","datePublished":"2023-11-19T08:31:34.662Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Craig Tarallo"},"datePublished":"2023-10-13T13:48:21.762Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Customer service was great! Every time I’ve been in the store they have been super helpful!","comment":{"@type":"Comment","name":"","datePublished":"2023-10-14T08:00:00.879Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"De-Nice Diaz"},"datePublished":"2023-10-09T20:47:59.249Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great service, from the time I walked in though the time I left.","comment":{"@type":"Comment","name":"","datePublished":"2023-10-10T03:02:49.296Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Barbara Budaj"},"datePublished":"2023-10-04T00:06:51.642Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Walked in on a busy weeknight-after a long day. The team was welcoming and kind. They made space for me and fixed my glasses quickly and with a smile. Best part of my day!","comment":{"@type":"Comment","name":"","datePublished":"2023-10-06T00:44:31.201Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Stephen Czapor"},"datePublished":"2023-09-28T17:20:56.787Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2023-09-29T22:14:34.463Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"sophia clarke"},"datePublished":"2023-09-15T13:56:13.456Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very good","comment":{"@type":"Comment","name":"","datePublished":"2023-09-15T16:02:58.953Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Nabeel Jawaid"},"datePublished":"2023-09-11T21:54:20.348Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Came in to repair my glasses after I broke them by accident trying to loose them on my head, they helped me fix them & loosen them for me all in under 5 minutes. They did not charge me at all for the repair. Amazing team & customer service!","comment":{"@type":"Comment","name":"","datePublished":"2023-09-11T22:10:08.668Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Travis Allocca"},"datePublished":"2023-09-06T16:26:11.549Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2023-09-06T17:44:41.624Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Sweata Giri"},"datePublished":"2023-08-22T20:17:05.143Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Love it. Came in to get my glasses repaired and the ladies here helped me out asap\nHighly recommend them!","comment":{"@type":"Comment","name":"","datePublished":"2023-08-23T01:21:10.367Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kejsi NA"},"datePublished":"2023-08-22T15:09:28.384Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I recently had the pleasure of being assisted by Andrea at LensCrafters. She was incredibly helpful in guiding me through the process of transferring my lenses to a new frame. Her expertise and patience stood out, and she ensured I left with a pair of glasses that were both comfortable and stylish. I highly appreciate her dedication and would recommend anyone to seek her assistance. Thank you, Andrea, for such a wonderful experience!","comment":{"@type":"Comment","name":"","datePublished":"2023-08-23T18:10:17.064Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Lilly Carragher"},"datePublished":"2023-08-18T16:50:53.674Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I love Marietta- always accommodating and knowledgeable. I call ahead of time because she is the only one I will work with.","comment":{"@type":"Comment","name":"","datePublished":"2023-08-21T19:49:50.237Z","text":"Thank you for your feedback! We are happy to hear about your positive experience and look forward to serving you! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Daniel DeCarlo"},"datePublished":"2023-08-12T18:03:09.718Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I have been a LensCrafters customer for 20 years. The staff is always courteous and go out of their way to make it a great experience! I definitely recommend LensCrafters in Rocky Hill, CT","comment":{"@type":"Comment","name":"","datePublished":"2023-08-16T17:33:07Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Bobby Venetianer"},"datePublished":"2023-07-22T19:15:40.917Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"They were extremely helpful in fixing my sunglasses. Very nice people working there. Great selection of frames and sunglasses. Definitely will go back.","comment":{"@type":"Comment","name":"","datePublished":"2023-07-22T20:25:18.211Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Karen Hastings"},"datePublished":"2023-07-17T15:25:18.03Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Came to Rocky Hill Lens Crafters to have the screw replaced in my glasses and my sun glasses tightened. Marietta was so kind and did both free of charge. Only had to wait as long as it took her to do the fixes. Really wonderful and quick service!","comment":{"@type":"Comment","name":"","datePublished":"2023-07-20T22:02:32.433Z","text":"Thanks for your review! We are happy to hear our team was welcoming to you during your visit, making this a great experience for you. We look forward to your next visit!\n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Thomas Morneau"},"datePublished":"2023-07-11T17:17:47.915Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Needed my eye glasses fixed after playing with kids. They did an excellent job fixing my glasses, no charge! Thanks Len’s Crafters!","comment":{"@type":"Comment","name":"","datePublished":"2023-07-11T19:49:14.314Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Eric Hart"},"datePublished":"2023-07-01T16:19:21.237Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2023-07-14T00:07:27.686Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Shaina Felix"},"datePublished":"2023-07-01T11:52:44.385Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I had an amazing experience getting my glasses after 9 years. Marietta was so helpful, nice, and patient. She helped me think of a solution when we had some issues with my bank. The whole staff is great and welcoming. I couldn't have asked for a better experience!","comment":{"@type":"Comment","name":"","datePublished":"2023-07-14T03:31:37.007Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jeffrey Laut"},"datePublished":"2023-06-30T19:46:48.954Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Alisha is the greatest","comment":{"@type":"Comment","name":"","datePublished":"2023-07-11T19:41:45.355Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Brandon Ruiz"},"datePublished":"2023-06-24T20:41:10.693Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Amazing service they were able to fix my glasses and keep them in amazing condition, the staff were very friendly and well attentive","comment":{"@type":"Comment","name":"","datePublished":"2023-07-13T23:55:00.866Z","text":"Thank you for your feedback! We are happy to hear about your positive experience and look forward to serving you! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Eva Cintron"},"datePublished":"2023-06-17T22:00:24.198Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Excellent customer service from start to finish!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Robert Pace"},"datePublished":"2023-06-16T15:41:58.635Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Thanks to Alicia for fixing my eyeglasses. Great service! Please consider LensCrafters Rocky Hill for your eyewear needs!","comment":{"@type":"Comment","name":"","datePublished":"2023-07-13T16:27:50.847Z","text":"We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Melissa Whitaker"},"datePublished":"2023-06-14T16:53:15.116Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Mario Montealegre"},"datePublished":"2023-06-07T17:55:42.951Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Came in to get my glasses repaired. Andrea was great and left my glasses better than new in no time.","comment":{"@type":"Comment","name":"","datePublished":"2023-06-14T18:13:49.657Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Collette Sykes"},"datePublished":"2023-06-03T15:30:10.075Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2023-07-12T19:12:26.069Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! \n\n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Giovanna Leonardi"},"datePublished":"2023-05-18T14:39:35.021Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The nose pads on my glasses fell off so I stopped by the store. The person that helped me was courteous, friendly and was quickly able to replace the pads for me. Very pleased with the service!","comment":{"@type":"Comment","name":"","datePublished":"2023-06-07T19:29:54.911Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jeffrey Johnson"},"datePublished":"2023-05-17T10:56:59.319Z","reviewRating":{"@type":"Rating","ratingValue":"4","bestRating":"5"},"reviewBody":"I recently purchased a couple pair of new glasses and I am very pleased with the store and the help I received. Kelly was wonderful, she was honest, supportive and helpful when it came to finding every benefit I could possibly get for my purchases. Thank you LensCrafters and Kelly.","comment":{"@type":"Comment","name":"","datePublished":"2023-05-17T20:24:13.661Z","text":"Hi! Thank you so much for your review. We are excited to hear Kelly was able to help make your experience in LensCrafters a great one. We look forward to seeing you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Catherine Corn"},"datePublished":"2023-05-12T16:55:29.436Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"LensCrafters are very quik and professional, they have a plethora of selections to choice from.\nEye examination and helpful advice to pick out the pair that compliments me in under an hour.\n( of couse , I did have an appointment but walk in(s) are Welcomed.\nI Recommend them Greatly 👍","comment":{"@type":"Comment","name":"","datePublished":"2023-06-09T18:22:21.159Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jesse Piorkowski"},"datePublished":"2023-04-30T00:01:29.57Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Marietta at Lens Crafters in Rocky Hill was excellent and extremely helpful. Very happy with the service I received and was such an easy process ordering my glasses with her!","comment":{"@type":"Comment","name":"","datePublished":"2023-06-12T23:13:42.066Z","text":"Thank you for your feedback! We are happy to hear about your positive experience and look forward to serving you! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Annabella Mammi Figliomeni"},"datePublished":"2023-04-28T15:55:06.295Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Dr.Cropper was easy going, thorough about questions and evaluations.\nKindness and professionalism in this entire office.","comment":{"@type":"Comment","name":"","datePublished":"2023-06-08T22:21:45.764Z","text":"Thank you for your review! We are happy to hear your experience was great from start to finish. We look forward to your next visit! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Luis A"},"datePublished":"2023-04-11T13:41:32.89Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"A very personalized to you experience ! The Staff up front were very professional and very knowledgeable of their products and Alicia provided great service ! They were very helpful to me in making my decision on some new 👓glasses ! Thank you! Just Wow","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Russell Murray"},"datePublished":"2023-03-22T20:31:04.458Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great doctor and great and helpful and kind and patient staff. Ty","comment":{"@type":"Comment","name":"","datePublished":"2023-03-29T15:41:52.225Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Matthieu James"},"datePublished":"2023-03-22T17:20:10.835Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Karen Robbins"},"datePublished":"2023-03-21T14:49:31.697Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very pleased with a service I just received by Kelly!! She saved me a trip by handing my need over the phone!! I was so grateful because I didn’t have to go to the store with my little girl who just had foot surgery. I can’t thank Kelly enough for helping me out today!!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Vishal Desai"},"datePublished":"2023-03-19T21:16:08.319Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Alicia is very helpful and deals with my many questions. I appreciate her and she is a true gem to this location. Confirmed after 3 visits this place rocks. They take excellent care of you. Even the doctors in the back. Highly recommended.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Aaron Pavelec"},"datePublished":"2023-03-19T18:09:10.445Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2023-03-27T17:45:36.748Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Michael Lanteri"},"datePublished":"2023-03-19T17:01:11.88Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Alicia and Kelly are the best!!","comment":{"@type":"Comment","name":"","datePublished":"2023-03-27T17:24:03.241Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Dominic Buonocore"},"datePublished":"2023-03-15T16:26:55.508Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Was a wonderful and relaxing experience. Lots of frames to choose from. The help was excellent, and I was able to get a great deal on a new pair of eyeglasses. Will definitely recommend to friends and family.","comment":{"@type":"Comment","name":"","datePublished":"2023-03-15T17:00:04.774Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Aditya Paricharak"},"datePublished":"2023-03-14T19:03:31.209Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great place! They do adjustments for free and they’re really good at it. The people who work here are just awesome.","comment":{"@type":"Comment","name":"","datePublished":"2023-03-20T15:42:06.397Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!\n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Elizabeth Flannigan"},"datePublished":"2023-03-04T19:34:17.334Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Andrea was fantastic! I tend to know what looks best on me, so once I found it she had my order placed in no time! No hassle. No fuss. Will always come back.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jeff"},"datePublished":"2023-02-21T22:48:01.443Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I don’t usually write reviews, but I just wanted to take a second to thank Marietta for adjusting my frames for me. I recently purchased a new pair of glasses through an online company and was having a really difficult time adjusting to them. I stopped by LensCrafters and spoke with Marietta, who was extremely helpful, friendly & knowledgeable. She took the time to look at them, figure out what was going on, explain why I was having such an issue, and then adjust them properly, so I wouldn’t continue to have that issue. I would highly recommend this LensCrafters to anyone who is looking for a new pair of glasses, or just needs help with their current pair. Thanks again, Marietta!","comment":{"@type":"Comment","name":"","datePublished":"2023-02-22T14:34:33.736Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Mark ONeil"},"datePublished":"2023-02-17T04:30:36.416Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2023-02-22T21:23:00.074Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!\n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Colleen M"},"datePublished":"2023-02-12T01:06:20.427Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Marietta was so great, took her time to make sure that the measurements were correct. She had a price comparison ready for me in a jiffy. I can't wait till I get my new glasses!\n\nDr Cropper was also excellent, and my exam was thorough.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Christine Martino"},"datePublished":"2023-02-11T19:04:22.48Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Justin Valentin"},"datePublished":"2023-02-03T19:11:07.41Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very kind service.","comment":{"@type":"Comment","name":"","datePublished":"2023-02-08T22:26:01.296Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!\n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Barbara Wierzbicki"},"datePublished":"2023-02-01T19:59:25.208Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great, personalized service - thank you, Brian! Kudos too to Alicia who initially helped me. I can't say enough good things about the LensCrafters 1014 location in Rocky Hill. I always go to this location because the atmosphere is consistently friendly, professional; and I can rely on getting knowledgeable advice and service from skilled technicians.","comment":{"@type":"Comment","name":"","datePublished":"2023-02-07T15:30:30.167Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"David Santoro"},"datePublished":"2023-02-01T14:48:46.602Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The gentleman who helped did a great job. Any questions I had were answered and he made every effort to make sure I was satisfied.","comment":{"@type":"Comment","name":"","datePublished":"2023-02-06T20:18:11.979Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"sandeep patil"},"datePublished":"2022-12-30T22:54:10.171Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Had a great experience with this store. Marietta is very knowledgeable and explained and helped us choose the right lens options based on our insurance plan.","comment":{"@type":"Comment","name":"","datePublished":"2023-01-05T21:23:47.683Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"John Flanzer"},"datePublished":"2022-12-20T15:10:45.701Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Excellent service","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ben Smith"},"datePublished":"2022-12-17T14:32:44.491Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Andrea was fantastic she deserves a raise pronto","comment":{"@type":"Comment","name":"","datePublished":"2022-12-22T14:39:59.811Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Marcia Monopoli"},"datePublished":"2022-12-08T22:37:48.059Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"For great frames and fantastic service, this is the place to be! Assistant manager Marietta is phenomenal and well versed in the best frames for each face shape. Alicia, the team lead, is very friendly and happy to offer her opinion to help you decide between all the frames you’ll want to purchase.\nNo need to waste your time with crazy online frame purchases….if you’re nearby, stop in, try on some frames and get some of the best service around!","comment":{"@type":"Comment","name":"","datePublished":"2022-12-09T14:04:59.544Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jose D. Vega"},"datePublished":"2022-11-22T18:49:19.869Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great service","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Carol Bracken"},"datePublished":"2022-11-14T20:26:40.628Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Kelly the licensed Optician was extremely helpful and kind. I had a hard time seeing how new glasses looked, so and she took her time helping me choose. She did this while working by herself because the other employee left sick. As others came in she helped them, and was courteous, and patient. I will shop at Lenscrafters because I truly got treated as if I was family.","comment":{"@type":"Comment","name":"","datePublished":"2022-11-18T17:58:10.726Z","text":"Hi! Thank you so much for your review. We are excited to hear Kelly was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!\n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Michael Pearlman"},"datePublished":"2022-11-09T15:23:44.021Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Kelly is the best. Awesome experience. Very professional and lots of options. Very customer focused. Went above and beyond to help me.","comment":{"@type":"Comment","name":"","datePublished":"2022-11-09T15:37:35.302Z","text":"Hi! Thank you so much for your review. We are excited to hear Kelly was able to help make your experience in LensCrafters a great one. We look forward to seeing you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Shannon Falcigno"},"datePublished":"2022-11-09T01:44:05.066Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Andrea and Alicia were amazing! Andrea went above and beyond to help me pick out the perfect frame! Their knowledge and wonderful customer service was greatly appreciated! I highly recommend Lens Crafters in Ricky Hill, they will not disappoint","comment":{"@type":"Comment","name":"","datePublished":"2022-11-09T13:56:27.059Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Tate Barnett"},"datePublished":"2022-11-08T18:23:17.18Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I was never able to catch the ladies name but I came in with extremely bent frames with the intent knowing that the arm may snap when bent back. she was able to get the fixed no problem very fast and was very pleasant to work with!","comment":{"@type":"Comment","name":"","datePublished":"2022-11-08T18:42:45.944Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Likit Kannan"},"datePublished":"2022-11-05T21:08:09.563Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very nice employees. Very efficient and helpful. Couldn’t ask for a better experience.","comment":{"@type":"Comment","name":"","datePublished":"2022-11-09T15:46:55.389Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Annmarie Peters"},"datePublished":"2022-11-05T14:51:54.254Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"We are here from Florida for my mother-in-law’s funeral, and my glasses broke. I came to LensCrafters and they were just phenomenal . My glasses were fixed in minutes.","comment":{"@type":"Comment","name":"","datePublished":"2022-11-08T20:39:54.081Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!\n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ray Julbe"},"datePublished":"2022-10-05T00:26:08.981Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very knowledgeable and very patient.","comment":{"@type":"Comment","name":"","datePublished":"2022-10-10T19:17:59.639Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Todd Stilson"},"datePublished":"2022-09-28T21:26:24.896Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Needed a quick repair..tremendous service.!","comment":{"@type":"Comment","name":"","datePublished":"2022-09-29T16:27:44.084Z","text":"Awesome to hear! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Rose-Ann Wanczyk-Karp"},"datePublished":"2022-09-05T22:57:08.707Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Wonderful service","comment":{"@type":"Comment","name":"","datePublished":"2022-09-06T15:58:27.999Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Courtney Fraser"},"datePublished":"2022-08-22T00:01:12.339Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Thank You so much Savannah 🥰 for helping me 🙌🏽… I went to her store because my glasses needed a repair and Savannah looked up my current vision insurance and I was able to get the same pair of frame’s replaced free of charge Savannah was very informative and I was able to understand my vision coverage much better after she took care of me .I definitely will go back there when I’m looking for my next pair of glasses..,Savannah definitely made my day ✨💕🙌🏽💕✨","comment":{"@type":"Comment","name":"","datePublished":"2022-08-22T15:01:08.136Z","text":"Hi! Thank you so much for your review. We are excited to hear Savannah was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Marietta Capobianco"},"datePublished":"2022-08-20T20:26:46.272Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Arunporn Ongusaha"},"datePublished":"2022-08-08T19:31:28.907Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-08-09T16:49:47.386Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jennifer Tallman"},"datePublished":"2022-08-03T14:41:53.659Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Going here is always a pleasant experience. Friendly technicians and overall great service.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Deborah Boucher"},"datePublished":"2022-08-01T17:34:58.962Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"This is the WORST Lenscrafters location. They DEMAND you to pay for something even if you don't want it. Then you question it and they just cancel you eye exam, and notifies you via email. THE WORST LOCATION....","comment":{"@type":"Comment","name":"","datePublished":"2022-08-02T15:56:52.134Z","text":"Thank you for your review. We are sorry to hear your experience at LensCrafters did not meet your expectations. We strive to meet all of our customer needs. Please go to https://www.luxotticacustomercare.com/lenscrafters to follow up so we can redirect your concern to the appropriate person."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Manny Rivera"},"datePublished":"2022-07-21T23:40:52.291Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Absolutely recommend this place! They are extremely nice and welcoming and they fixed my glasses at no cost\n\nThank you!","comment":{"@type":"Comment","name":"","datePublished":"2022-07-22T15:59:30.882Z","text":"Hi! Thank you so much for your positive review. We are happy we could help with your vision needs and look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Amber Alcazar"},"datePublished":"2022-07-20T21:30:01.513Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great customer service!","comment":{"@type":"Comment","name":"","datePublished":"2022-07-21T16:28:34.989Z","text":"Awesome to hear! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Briana Fabian"},"datePublished":"2022-07-05T16:28:36.63Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"very friendly staff. got all my questions answered.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Stan Goodman"},"datePublished":"2022-07-02T17:38:34.622Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Friendly, helpful and affordable.","comment":{"@type":"Comment","name":"","datePublished":"2022-07-07T17:43:04.123Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Christopher Nogas"},"datePublished":"2022-06-18T19:09:06.61Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-06-22T18:34:58.365Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Francisco Javier Machiavello Roman"},"datePublished":"2022-06-14T18:03:33.162Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very professional, knew what I needed and provided extra recommendations for my eye care","comment":{"@type":"Comment","name":"","datePublished":"2022-06-16T14:49:06.143Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Brett Ferrara"},"datePublished":"2022-06-10T19:15:01.467Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-06-13T21:16:23.329Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"TERRY SNYPE"},"datePublished":"2022-05-27T00:37:28.196Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-05-27T14:42:39.611Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Amany Sal"},"datePublished":"2022-05-21T15:00:31.335Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Nice and helpful people!\nThanks for fixing my glasses today","comment":{"@type":"Comment","name":"","datePublished":"2022-05-25T19:57:06.479Z","text":"Thank you for your review. Our associates are some of the best around and we are always happy to hear our customers feel the same!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Annemarie Alonzo Morin"},"datePublished":"2022-05-12T23:40:50.532Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Friendly, personable staff when I walked in 25 min before closing with a simple frame repair. Will definitely be back.","comment":{"@type":"Comment","name":"","datePublished":"2022-05-13T16:49:45.385Z","text":"Hi! Thank you so much for your positive review. We are happy we could help with your vision needs and look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Nancy Hall"},"datePublished":"2022-05-07T16:34:04.075Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jane Santoro"},"datePublished":"2022-04-30T14:55:02.07Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Stopped in to have frame adjusted...Alicia adjusted glasses in minutes...no charge...will go there for next exam!!!","comment":{"@type":"Comment","name":"","datePublished":"2022-07-06T15:36:53.633Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Vincent Afasano"},"datePublished":"2022-04-23T11:42:17.707Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-04-27T17:39:54.348Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Anthony Gioco"},"datePublished":"2022-04-15T16:53:59.251Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"After dealing with very rude associates in the Middletown Connecticut location I decided to try Rocky Hill and I am extremely glad I did. Marietta in Rocky Hill was so pleasant to work with, very knowledgeable and professional, fantastic experience from start to finish. I Will definitely return to the Rocky Hill location anytime I have vision needs! Thank You Marietta!","comment":{"@type":"Comment","name":"","datePublished":"2022-04-20T16:13:03.498Z","text":"Hi! Thank you so much for your review. We are excited to hear Marietta was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Darren Weidlich"},"datePublished":"2022-04-12T20:10:35.03Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Kelly truly pulled off a miracle repair on my glasses. Saved me and a new job!! Thank you. Highly recommend them.","comment":{"@type":"Comment","name":"","datePublished":"2022-04-14T17:32:17.382Z","text":"Hi! Thank you so much for your review. We are excited to hear Kelly was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Brianna Wambolt"},"datePublished":"2022-04-06T18:14:05.018Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-04-08T14:16:28.191Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Tom Martin"},"datePublished":"2022-04-03T20:58:50.681Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great friendly knowledgeable staff.","comment":{"@type":"Comment","name":"","datePublished":"2022-04-04T16:50:22.38Z","text":"Awesome to hear! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Lisa Mendum"},"datePublished":"2022-04-03T15:47:57.349Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Andrew Bussey"},"datePublished":"2022-03-30T21:50:58.528Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-04-01T16:05:46.361Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Devin Piepmeier"},"datePublished":"2022-03-24T22:56:12.967Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"If I could get a higher review was busy but alicia still did an excellent job connecting and working with me as a customer made the experience easy","comment":{"@type":"Comment","name":"","datePublished":"2022-03-25T16:23:25.411Z","text":"Hi! Thank you so much for your review. We are excited to hear Alicia was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Brenda Salvador"},"datePublished":"2022-03-24T22:04:09.538Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Alicia was extremely helpful in selection of glasses, sunglasses, getting us the best deal. Very knowledgeable and friendly. Thank you Soo much!!❤️","comment":{"@type":"Comment","name":"","datePublished":"2022-03-25T16:50:00.811Z","text":"Hi! Thank you so much for your review. We are excited to hear Alicia was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Justin Welsch"},"datePublished":"2022-03-18T01:47:42.732Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Last week I went in for a frame adjustment and Kelly was very eager to help me with my glasses that were sadly bent out of shape. I had a great experience with her and just the amount of patience she took with me was true customer service. I will be coming back for new glasses for my next visit!","comment":{"@type":"Comment","name":"","datePublished":"2022-03-18T15:54:31.62Z","text":"Hi! Thank you so much for your review. We are excited to hear Kelly was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Deborah Woods"},"datePublished":"2022-03-12T16:09:42.161Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-03-14T16:11:20.683Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Rick Lombardo"},"datePublished":"2022-03-08T22:36:34.693Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Marietta, the Optician, helped me to maximize my insurance benefits. Staff is very friendly and helpful.","comment":{"@type":"Comment","name":"","datePublished":"2022-03-09T16:49:43.361Z","text":"Hi! Thank you so much for your review. We are excited to hear that Marietta and the team were able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"GoodWillHunter____"},"datePublished":"2022-03-03T14:25:47.2Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-03-08T20:56:55.754Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Shannon Ficacelli"},"datePublished":"2022-03-02T14:01:33.34Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Boguslaw Belda"},"datePublished":"2022-01-26T17:14:49.349Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ty"},"datePublished":"2022-01-21T16:35:59.861Z","reviewRating":{"@type":"Rating","ratingValue":"4","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-01-26T20:56:28.363Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Chris Gosselin"},"datePublished":"2021-12-30T17:15:20.614Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Awesome eye doctor, appointments always very quick","comment":{"@type":"Comment","name":"","datePublished":"2022-01-04T17:14:28.926Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Octav"},"datePublished":"2021-12-20T23:20:35.503Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Unhelpful front desk personnel","comment":{"@type":"Comment","name":"","datePublished":"2021-12-21T17:41:36.189Z","text":"Thank you for your review. We are sorry to hear that your experience at LensCrafters did not meet your expectations. We strive to deliver the best service in the industry. Please go to https://www.luxotticacustomercare.com/lenscrafters to follow up so we can work to correct this issue."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"katherine mccabe"},"datePublished":"2021-12-09T17:20:51.714Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Milissa D"},"datePublished":"2021-12-04T16:43:26.86Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Liz"},"datePublished":"2021-11-25T01:28:08.22Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I have been going to the Rocky Hill Lenscrafters for many years and the service and quality has always been well above average. Today it was exemplary! I had an issue with my glasses that was not theirs to correct, but Dr. Cropper and Andrea still did everything they could to ensure I was satisfied. They have my gratitude and my continued business.","comment":{"@type":"Comment","name":"","datePublished":"2021-11-26T20:52:46.988Z","text":"Hi! Thank you so much for your review. We are excited to hear that Dr. Cropper and Andrea were able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Tim Costello"},"datePublished":"2021-11-19T15:40:27.687Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"King’s Eye gives you a thorough eye examination with the ability to purchase contact lenses or glasses by. Being connected to Lens Crafters","comment":{"@type":"Comment","name":"","datePublished":"2021-11-24T17:08:53.918Z","text":"Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Bill Howe"},"datePublished":"2021-11-15T18:24:52.089Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I have been coming to this store on and off for probably 15 years. I have worn glasses for about 60 years and have had adjustments at eyeglass places all over the world, one of them most recently in Lima, Peru. Today, I had a WOW experience. Not only was Alicia competent in the adjustment, she took the time to explain what she did and why. As an educator I was impressed with her knowledge and I learned a few helpful things today. Plus she has a great sense of humor and a nice manner. Kudos!","comment":{"@type":"Comment","name":"","datePublished":"2021-11-17T16:07:16.179Z","text":"Hi! Thank you so much for your review. We are excited to hear Alicia was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Brianna Dean"},"datePublished":"2021-11-13T22:54:59.008Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Optician refused to sell me lenses that I had written on my prescription and lost a 500$ sale and the 600$ I pay yearly for my kids glasses. I had a prescription - only from somewhere else because you had no appointments - and then refused to give me my measurements so I could buy them elsewhere. This choice cost you over 1000 in sales a year. Sorry but I won't be coming back. . Don't like having my time wasted. Just because your doctor didn't write it doesent mean it's not a valid prescription.","comment":{"@type":"Comment","name":"","datePublished":"2021-11-18T22:03:53.114Z","text":"Hello Brianna,\nThank you for contacting us in regards to your to your customer serivice. I am providing you with the link to our Luxottica Cares Form. This form will request all necessary information, so that we may address your concerns as quickly as possible. To access the form, please visit:\nhttps://www.luxotticacustomercare.com/lenscrafters"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"John Mancarella"},"datePublished":"2021-11-07T20:25:52.016Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Alicia at rockyhill location was very helpful fixed my 11 year olds glasses in the matter of minutes. Very important as he needed for school. Thanks so much highly recommended!","comment":{"@type":"Comment","name":"","datePublished":"2021-11-12T21:20:09.518Z","text":"Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Joel Medrano"},"datePublished":"2021-10-05T21:59:48.34Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Steph was insanely professional an answered every question that I had they gave me the perfect pair of Ray-Ban stories with my prescription and now I can see the world clearly I could not be happier","comment":{"@type":"Comment","name":"","datePublished":"2021-10-06T17:00:52.263Z","text":"Hi! Thank you so much for your review. We are excited to hear Steph was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Emina Ahmetovic"},"datePublished":"2021-10-01T21:03:09.437Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Supriya Jagtap"},"datePublished":"2021-09-25T20:59:51.09Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great service, friendly staff!!","comment":{"@type":"Comment","name":"","datePublished":"2021-10-07T15:26:46.728Z","text":"Hello Supriya, Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Frank Mercado"},"datePublished":"2021-09-19T17:14:05.887Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-09-24T19:44:20.73Z","text":"Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jyoti Tewari"},"datePublished":"2021-08-28T03:29:38.99Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-09-07T20:56:25.346Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Gabe Damica"},"datePublished":"2021-08-09T13:12:57.969Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-08-11T14:04:30.908Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Silvana Bagdasarian"},"datePublished":"2021-08-05T23:32:13.691Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Andrea in Rocky Hill was great! Highly recommend!","comment":{"@type":"Comment","name":"","datePublished":"2021-08-10T20:53:03.228Z","text":"Hi! Thank you so much for your review. We are excited to hear Andrea was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Von Da donn"},"datePublished":"2021-08-04T20:03:41.238Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very Professional! Went in to fix my glasses screw... The process was very outstanding was there for less than 2 minutes!!! Very clean inside as well...","comment":{"@type":"Comment","name":"","datePublished":"2021-08-05T20:08:08.761Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jake Slade"},"datePublished":"2021-07-28T21:48:21.732Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-07-29T17:00:18.705Z","text":"Great to hear! We appreciate your review and hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Barbara Traverso"},"datePublished":"2021-07-27T21:42:29.501Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Karl helped us and offered to make up the glasses while we wait. He was very helpful, professional and friendly. While he was making up the glasses another associate broke my daughters old frame by accident while adjusting them for her. Total accident! The manager, Andrea, stepped in. She was apologetic and kept her cool in the face of a uncomfortable situation. (We wanted to keep the old pair as a back up pair since the prescription is the same.)\nShe came up with 4 frame choices that Karl could put her old lenses into a new frame for free also while we wait! In the meantime, Alicia, who was helping adjust her old frame stepped right back in and was very professional and friendly continuing to help my daughter make sure everything fit her face perfectly.\n\nThis, my friends, is the way to run a business. You have made us customers for life. What a team LensCrafters has on the Silas Deane Highway in Rocky Hill!","comment":{"@type":"Comment","name":"","datePublished":"2021-07-28T13:51:58.885Z","text":"Hi! Thank you so much for your review. We are excited to hear that Kar;, Andrea, and Alicia were able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"April Perreault"},"datePublished":"2021-07-27T20:54:01.349Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-08-11T20:40:42.06Z","text":"Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Andrew Gorowski"},"datePublished":"2021-07-20T20:40:25.771Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Always clean and fix up my glasses when something gets broken","comment":{"@type":"Comment","name":"","datePublished":"2021-07-21T19:30:50.285Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Iris Daggersfield"},"datePublished":"2021-07-17T21:18:08.517Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Upon entering the store I was greeted warmly by an associate, who went on to explain the COVID protocol. I browsed for a good 15 minutes or more on my own and was happy when Kelly offered assistance. She offered me help to select styles to try on as well as took photos of the glasses on me so that I could view a side-by-side comparison. That was a huge help. Selecting new glasses while wearing a mask can be a bit tricky so I was very happy to have Kelly's help. The two other sales associates were also friendly and helpful - offering opinions when I had difficulty choosing. My new workspace glasses have been ordered thanks to all of Kelly's help!","comment":{"@type":"Comment","name":"","datePublished":"2021-07-19T16:32:03.468Z","text":"Hi! Thank you so much for your review. We are excited to hear Kelly was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"James Chasco-Dimauro"},"datePublished":"2021-07-14T20:57:51.599Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Quick and easy fix!","comment":{"@type":"Comment","name":"","datePublished":"2021-07-19T17:58:27.175Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Lina"},"datePublished":"2021-07-12T19:41:41.559Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-07-16T20:28:20.183Z","text":"Great to hear! We appreciate your review and hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Alyssa"},"datePublished":"2021-06-16T21:46:41.594Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"My initial appointment to buy glasses took over an hour because the associate kept helping everyone else who walked through the door rather than ringing me out which made me late for work. When I came to pick up my glasses (at 5:20 PM) the associate named Marietta kept loudly complaining that “people keep walking in at 5:20 and she wants to leave at 6” - way to make a paying customer feel welcome. (Mind you I was the only customer in the store and it takes 10 min max to pick up glasses) When I asked for my frames to be made tighter she gave me a song and dance about why she wasn’t going to tighten them and told me to come back. See if I ever spend $700+ here again.","comment":{"@type":"Comment","name":"","datePublished":"2021-06-18T20:50:09.819Z","text":"Thank you for your review. We are sorry to hear that your experience at LensCrafters did not meet your expectations. We strive to deliver the best service in the industry. Please go to https://www.luxotticacustomercare.com/lenscrafters to follow up so we can work to correct this issue."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Josh Arcata"},"datePublished":"2021-06-15T20:48:54.656Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-06-21T19:05:28.734Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Sabrina Niles"},"datePublished":"2021-06-09T17:27:17.581Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Andrea, thank you for providing the best customer service and going the extra mile to keep your customers happy.","comment":{"@type":"Comment","name":"","datePublished":"2021-06-10T18:28:21.247Z","text":"Hi! Thank you so much for your review. We are excited to hear Andrea was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Paul Marchinkoski"},"datePublished":"2021-05-16T20:49:44.884Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-05-17T14:52:35.009Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Troy Moffatt"},"datePublished":"2021-05-06T17:48:53.382Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Definitely will recommend this location to my family and friends, very very Friendly staff and the Customer Service was great, not to mention the selection of name brand frames.","comment":{"@type":"Comment","name":"","datePublished":"2021-05-07T15:41:21.282Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jamie Leto"},"datePublished":"2021-05-01T22:08:12.478Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Everyone was nice and accommodating. Service was fast and efficient and they didn't try to sell me in anything.","comment":{"@type":"Comment","name":"","datePublished":"2021-05-03T19:09:32.905Z","text":"Hello Jamie, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jan C"},"datePublished":"2021-04-14T17:59:20.806Z","reviewRating":{"@type":"Rating","ratingValue":"4","bestRating":"5"},"reviewBody":"Always friendly and convenient.","comment":{"@type":"Comment","name":"","datePublished":"2021-04-15T13:44:46.954Z","text":"Thank you for your review. Our associates are some of the best around and we are always happy to hear our customers feel the same!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Olivia D."},"datePublished":"2021-04-13T12:09:06.451Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"What should have been 1 trip ended up being 6 to get new lenses. The first Dr I saw rushed me through the appointment and gave me the wrong prescription but I didn't know until the Lenscrafters associate gave me them to try on. I immediately knew it wasn't right but the woman gave me so much attitude that \"well that's what the Doctor told us to do so they're right\" and told me I just must be sensitive and needed to get over it and give it a few days. I didn't feel like dealing with her so I brought the glasses home and called to schedule an Rx check appointment with Dr King. Dr King was incredible and listened to my concerns and confirmed the Rx was extremely off so I brought the new prescription to Lenscrafters and they couldn't have been more rude. From my six trips back and forth the get the two pairs of glasses changed I interacted with 3 women and 2/3 were rude, standoffish, and just disrespectful. I would go back to Dr King however I will never be purchasing my glasses or lenses through this location again. It was an absolutely miserable process and they need a good attitude check in there.","comment":{"@type":"Comment","name":"","datePublished":"2021-04-13T18:30:04.594Z","text":"Hi there, thank you for your review. We are disappointed to hear about your experience. We strive to provide the best glasses and customer service in the industry. Please go to https://www.luxotticacustomercare.com/lenscrafters so we can resolve this issue."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"claudia wyche"},"datePublished":"2021-04-09T16:58:49.728Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I visited LensCrafters in Rocky Hill to look for non-prescription sunglasses. I have had cataract surgery on both eyes and needed sunglasses because I spend a lot of time outdoors. I wanted polarized lens and Marietta assisted me in finding them. The store’s current collection is limited but I was able to find a pair I am happy with. The store was clean and neat with only one other customer besides myself. Glasses were set aside to be cleaned after handling. I felt very comfortable in the store. Marietta did a great job helping me find the sunglasses I wanted and I am happy. LensCrafters provides great discounts on glasses and accessories. I will shop there again when I need another pair of glasses.","comment":{"@type":"Comment","name":"","datePublished":"2021-04-12T17:23:32.963Z","text":"Hi! Thank you so much for your review. We are excited to hear Marietta was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Betty Jo Stevens"},"datePublished":"2021-04-01T00:13:33.538Z","reviewRating":{"@type":"Rating","ratingValue":"4","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-04-01T16:59:01.331Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Javier Rodriguez"},"datePublished":"2021-03-27T15:16:26.766Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-03-29T20:51:45.288Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Shannon Elizabeth"},"datePublished":"2021-03-22T19:46:06.641Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Everyone was very helpful and polite. Great experience!","comment":{"@type":"Comment","name":"","datePublished":"2021-03-23T16:04:05.731Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"SANDEEP LAUL"},"datePublished":"2021-03-07T00:04:50.742Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great Staff & Service. Keep the good work!","comment":{"@type":"Comment","name":"","datePublished":"2021-03-08T18:08:15.956Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Matthew Rennie"},"datePublished":"2021-02-26T23:08:42.541Z","reviewRating":{"@type":"Rating","ratingValue":"4","bestRating":"5"},"reviewBody":"Good selection of frames at the Wethersfield Lenscrafters. Associate helping me was friendly and knowledgeable. Eyeglasses are expensive no matter where you go, but Lenscrafters' value-added is that they take the time to take all the appropriate measurements, while some other outfits do not. You can't cut corners with your vision!","comment":{"@type":"Comment","name":"","datePublished":"2021-03-01T21:56:22.016Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Patrick Forde"},"datePublished":"2021-01-13T19:22:51.241Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"After having issues with a Lenscrafters 5 min away from my house I drove 30 min to this Lenscrafters location and it was well worth it! Every staff member I dealt with was friendly and professional. Very good environment!","comment":{"@type":"Comment","name":"","datePublished":"2021-01-14T17:14:54.044Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Lechie Bristel"},"datePublished":"2020-12-22T17:31:20.554Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"I went there dec 11 to meet Marriet. I bought glasses and I paid for them but the system breaks down. I saw my online bank account being processed. She said my name was not in their system if I had paid. And she said i have to go back on Monday. I returned Monday to show Marriet that they had taken my money on Dec 11. Then she took a picture of the evidence from my online bank. Dec 15, she called me asking for a confirmation on my card which I used to pay for glasses. She said she wanted to call me about this again. Until today, December 22, there is no information about it and I have to call her first to ask about the status of my glasses and she said I have to wait until Wednesday December 30 to check my bank again if the money is still in there or already gone on Dec 11. Do I have to wait this long ????? I was very very disappointed while I had to put on my glasses as soon as possible because my doctor want me to wear it. My eyes are get blurry I need my glasses. It took me a long time to get my glasses and this is not professional. I don't want to go there again. Bad experienced !!🥲🥲🥲","comment":{"@type":"Comment","name":"","datePublished":"2020-12-22T21:35:10.203Z","text":"Thank you for your review. We are sorry to hear that your experience at LensCrafters did not meet your expectations. We strive to deliver the best service in the industry. Please go to https://www.luxotticacustomercare.com/lenscrafters to follow up so we can work to correct this issue."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Barry Rasmussen"},"datePublished":"2020-11-30T23:22:26.581Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2020-12-01T22:03:46.634Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Roberto Crumb"},"datePublished":"2020-10-01T01:51:32.071Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I needed to replace a damaged previously bought LC glasses so I've chosen another LC style glasses that I fancy purchased at a great sale.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"daisy rodriguez"},"datePublished":"2020-08-23T01:11:49.334Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"They have to be more happy with the customer and friendly. Treat customers better need Friendly personnel in front","comment":{"@type":"Comment","name":"","datePublished":"2020-08-24T16:11:21.782Z","text":"We are sorry to hear your experience at LensCrafters did not meet your expectations. We strive to train our associates to be the best in the marketplace. Please go to bit.ly/LC-Support to follow up so we can redirect your concern to the appropriate person."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Safiya R"},"datePublished":"2020-05-23T17:59:45.718Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"My mother just left this store and the service was terrible. After she explained to the representative the issue she’s having with her lenses, she was condescendingly told,”Well, I can’t just go giving away lenses.” She wasn’t asking for giveaways, rather she was explaining that this is the second time she’s having the same issue with lenses purchased in December. LensCrafters products and service have clearly taken a turn for the worst. Disgusted and disappointed to say the least.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Suzanne Pottenger"},"datePublished":"2020-02-19T23:14:27.735Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Wide selection of frames. Knowledgable and helpful staff (Dan) as well! 😊","comment":{"@type":"Comment","name":"","datePublished":"2020-02-27T14:03:37.726Z","text":"Hi Suzanne! Thank you for your review! We appreciate the feedback and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"James Furness"},"datePublished":"2019-12-24T23:01:03.739Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"They where not open durring posted business hours.","comment":{"@type":"Comment","name":"","datePublished":"2019-12-30T22:14:10.094Z","text":"Hi James, thank you for your review. We are sorry for your experience and would like to learn more so we can address the issue. Please go to bit.ly/LC-LUX so we can follow up with you directly."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Bri Duffy"},"datePublished":"2019-11-16T18:18:53.621Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I love my experience here the girls were very sweet and very helpful so welcoming and i got a decent price for my glasses. Im very happy with my purchases.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kayla Litwinko"},"datePublished":"2019-06-25T14:40:34.067Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I have been in several times and Dan has been wonderful to me and my coworker with all her glasses issues. It's always a pleasure to go in and get help from him and I'm very pleased with my contacts! Thanks Dan for all your help :)","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Alyssa Callahan"},"datePublished":"2019-05-02T18:22:11.965Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Kristina at LensCrafters in Rocky Hill provided exceptional service today. I had brought brand new RayBan sunglasses to a high-end glasses place in Glastonbury to get fitted to my face as they were extremely loose. The people at that store made me feel like I was a nuisance, and not only made the glasses worse, but they were now unwearable. I called LensCrafters to see if they could help and they were friendly, welcoming, and now my glasses fit perfectly! They not only undid the damage of the other glasses store, but they made sure these were a perfect, comfortable fit. Thank you to Kristina at LensCrafters Rocky Hill!","comment":{"@type":"Comment","name":"","datePublished":"2019-05-06T16:35:03.488Z","text":"Hi Alyssa! Thank you so much for your review. We are excited to hear Kristina was able to help make your experience at LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Judith Meyers"},"datePublished":"2018-01-25T00:27:06.811Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"In spite of paying nearly $1,000, I was unable to read with my two new pairs of progressive lens glasses. My service associate, Marietta refused to have the sightlines raised so I would be able to read. She told me my only option was to purchase more expensive lenses. Before returning to Lenscrafters with my complaint, I had the sightlines on my new glasses examined by an independent optometrist. He told me my sightlines were \"in the range\" of acceptable, but \"at the lowest possible setting\". His recommendation was to have them raised. I have been a Lenscrafters customer for a long as I have worn glasses, nearly 25 years---- but no more.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Rob Flanders"},"datePublished":"2017-12-13T16:36:58.901Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I go to king ete doctors located in lenscrafters all very nice and professional always looking out for my special needs i walk with a cane and they come hold door for my when they see me coming great selection of frames and fast","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Roberto Segui"},"datePublished":"2016-05-20T20:31:29.426Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"CAROLINE MCLEAN"},"datePublished":"2015-12-06T23:01:23.098Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}}]</script><script type="application/ld+json">[{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Joe Lombardo"},"datePublished":"2025-03-21T14:42:09.994Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great working with Marietta she was great!","comment":{"@type":"Comment","name":"","datePublished":"2025-03-22T03:04:37.253Z","text":"Thank you for your review! \nWe are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. \nWe hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Shmag Smith"},"datePublished":"2025-03-13T22:56:06.164Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I needed an adjustment for my glasses, and worked with Alisha. She was very knowledgeable and nice. Great experience. Would highly recommend.","comment":{"@type":"Comment","name":"","datePublished":"2025-03-15T06:29:25.467Z","text":"Thank you for your review! \nWe are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. \nWe hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Movies1981"},"datePublished":"2025-03-09T05:46:30.775Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2025-03-10T01:52:03.86Z","text":"Thank you for your review! \nWe are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. \nWe hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Yesenia V"},"datePublished":"2025-03-08T21:33:49.969Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Came in to get my glasses fixed and Alicia was so helpful!!! Her co-worker was very nice and welcoming also!!","comment":{"@type":"Comment","name":"","datePublished":"2025-03-09T08:18:51.056Z","text":"Thank you for your review! \nWe are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. \nWe hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Koda Ware"},"datePublished":"2025-02-14T18:27:20.655Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Alicia @ the Rocky Hill CT location was awesome in replacing the nose pieces on mine and my wife's glasses and sent us on our way!","comment":{"@type":"Comment","name":"","datePublished":"2025-02-15T04:34:07.995Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Trishie Robinson"},"datePublished":"2025-01-07T01:51:26.439Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great customer service. We didn't have an appointment and walked in because my son needed a quick repair to his glasses. Although we didn't buy them there. They took us right in and were extremely nice! They fixed his glasses and told me no problem, free of charge. I appreciate there great customer service and will definitely use them in the future! A++ service","comment":{"@type":"Comment","name":"","datePublished":"2025-01-08T01:27:46.933Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"greg mcnamee"},"datePublished":"2025-01-05T18:20:23.413Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Came in with a script to fill on glasses. Completely ignored while I wondered around looking , not really knowing what to look for having never had glasses. 1 in the afternoon not like they were closely or something. Extremely rude snobs.","comment":{"@type":"Comment","name":"","datePublished":"2025-01-06T07:27:20.261Z","text":"Thank you for your review. We are sorry to hear that your experience at LensCrafters did not meet your expectations. We strive to provide the best customer service in the industry. Please go to www.luxotticacustomercare.com/lenscrafters/careform so we can work to correct this issue for you."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Pati Bartone"},"datePublished":"2024-12-10T14:02:56.051Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very accommodating. Clean store. I would definately recommend them.","comment":{"@type":"Comment","name":"","datePublished":"2024-12-11T01:12:35.342Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"John M"},"datePublished":"2024-11-26T20:42:00.856Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Kelly was fantastic , very helpful and friendly!","comment":{"@type":"Comment","name":"","datePublished":"2024-11-26T21:52:57.89Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Pedro Lugo Jr"},"datePublished":"2024-10-17T14:45:20.304Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The greatest customer service I’ve seen in a long time!!! The young lady replaced the rubbers on the nose piece straighten out the glasses, clean the lens and did not want to charge me. That’s incredible in this day and age thank you very much.!!!!!!","comment":{"@type":"Comment","name":"","datePublished":"2024-10-21T20:38:48.049Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jason Kilduff"},"datePublished":"2024-10-08T23:58:52.211Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The staff of the store as far as frame selection top notch patient no rushing or pushy by any means. Very professional and friendly.","comment":{"@type":"Comment","name":"","datePublished":"2024-10-09T17:23:59.536Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Matt Schwartz"},"datePublished":"2024-09-18T20:50:08.356Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Kelly was fantastic, very professional and found me the perfect pair of glasses. I’ve always gotten my glasses from LensCrafters and this is another example of why I won’t look anywhere else","comment":{"@type":"Comment","name":"","datePublished":"2024-09-19T19:55:36.73Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kathy Socolosky"},"datePublished":"2024-09-10T12:03:52.528Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I was in on Sunday 9/8/24…both Alicia and Kelly were: efficient, kind, and helpful. Plus, the store was very clean in appearance. Well done.","comment":{"@type":"Comment","name":"","datePublished":"2024-09-10T12:44:45.144Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Edward Figueroa"},"datePublished":"2024-08-24T17:24:49.675Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"professional, Kind, friendly and knowledgeable on my need for glasses","comment":{"@type":"Comment","name":"","datePublished":"2024-08-25T04:23:23.939Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Sarah Bucci"},"datePublished":"2024-08-21T22:14:58.066Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-08-22T05:36:20.664Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Patrick Varga"},"datePublished":"2024-08-11T19:05:17.185Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-08-12T03:42:05.475Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Robert Rizzo"},"datePublished":"2024-08-05T13:52:46.839Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Kelly was awesome","comment":{"@type":"Comment","name":"","datePublished":"2024-08-06T01:36:44.848Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Martina Miller"},"datePublished":"2024-07-21T19:38:28.559Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-07-22T04:05:24.222Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ryan Arborio"},"datePublished":"2024-06-14T15:55:27.581Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Terrible. Late by 3 minutes. Wasted Uber. Will never return","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Natalie"},"datePublished":"2024-04-29T00:33:29.813Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The service I received from Kelly and Andrea today was exceptional.","comment":{"@type":"Comment","name":"","datePublished":"2024-04-30T02:19:25.446Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Nancy Andersen"},"datePublished":"2024-04-22T10:34:11.306Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"My sales associate was so helpful in choosing new frames and explaining the features available when ordering new glasses.","comment":{"@type":"Comment","name":"","datePublished":"2024-04-23T00:56:25.673Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Gary Blackman"},"datePublished":"2024-04-11T20:36:35.962Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Excellent experience and service as always at LensCrafters!","comment":{"@type":"Comment","name":"","datePublished":"2024-04-12T04:40:16.478Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Maria Betsey"},"datePublished":"2024-04-03T09:25:53.591Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"LensCrafters staff are highly trained, professional, and pleasant. I know exactly what to expect and they deliver every time.","comment":{"@type":"Comment","name":"","datePublished":"2024-04-04T06:23:32.249Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Maribeth Blonski"},"datePublished":"2024-03-20T21:15:10.908Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Excellent customer service friendly atmosphere and totally professional they all get a raise ! Kelly is an excellent customer service rep she gets a raise","comment":{"@type":"Comment","name":"","datePublished":"2024-03-21T04:57:35.865Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Daniela Guerra"},"datePublished":"2024-03-14T18:38:53.131Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Kelly at the Rocky Hill store was amazing. I walked and fixed my glasses and she did it without hesitation and I’m able to see once again thank you","comment":{"@type":"Comment","name":"","datePublished":"2024-03-15T01:42:21.883Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Nigel"},"datePublished":"2024-03-14T15:49:18.714Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Incredibly helpful and so nice. Entire process of purchase was seamless","comment":{"@type":"Comment","name":"","datePublished":"2024-03-14T20:55:52.806Z","text":"Thanks for your review! We look forward to seeing you again! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"ArnieG53"},"datePublished":"2024-03-06T21:12:38.899Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Arrived, was greeted, did the four pre exam eye work followed by the eye exam with the optometrist, picked out new glasses, fitted and ordered. All in less than an hour. The three professionals that worked with me were all friendly and helpful. Even got to see the baby pictures of the mail carrier who returned to her route after maternity leave. Definitely a family environment.","comment":{"@type":"Comment","name":"","datePublished":"2024-03-07T05:24:59.778Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Dan Costa"},"datePublished":"2024-02-19T15:56:05.309Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"rude as.can be !!! also i get a call my glasses were ready when i get their 1 of 2 are ready which i now have to make 2 trips","comment":{"@type":"Comment","name":"","datePublished":"2024-02-19T16:30:55.939Z","text":"Thank you for your review. We are sorry to hear your experience at LensCrafters did not meet your expectations. We strive to train our associates to be the best in the marketplace. Please go to http://ms.spr.ly/6264cKGHA so we can follow up and redirect your concern to appropriate person. "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Radio Ruddy"},"datePublished":"2024-02-15T04:21:35.395Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Julio Moncada"},"datePublished":"2024-01-23T16:53:14.361Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Dawn Marie Speer"},"datePublished":"2024-01-22T22:27:28.612Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Christine Doucette"},"datePublished":"2024-01-19T20:16:16.544Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Always thorough and efficient","comment":{"@type":"Comment","name":"","datePublished":"2024-01-20T05:10:11.935Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"j de"},"datePublished":"2024-01-11T22:32:09.232Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great selection and price. Professional and courteous staff. Very helpful.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Josh chamberland"},"datePublished":"2024-01-11T01:59:43.208Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Kelly help fixed my sunglass frame and nose piece. Only took 5 minutes and she did a great job. Very happy and highly recommended!","comment":{"@type":"Comment","name":"","datePublished":"2024-01-12T07:24:21.665Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Alisha Bossone"},"datePublished":"2024-01-08T20:13:27.06Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Changed my nose pads for me, very nice service friendly people","comment":{"@type":"Comment","name":"","datePublished":"2024-01-09T04:09:10.192Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"ThatFrostyGuy"},"datePublished":"2023-12-02T21:48:29.45Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Super nice, beautiful store. Haven't had my glasses repaired or replaced in 5 years. I quickly stopped in to see if they would even entertain repairing my glasses. The lady behind the desk was able to expertly repair them so they didn't fall off of my face every 5 seconds. This is why I choose lenscrafters over anywhere else","comment":{"@type":"Comment","name":"","datePublished":"2023-12-14T19:21:49.463Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Adweenie (Adweenie Music Page)"},"datePublished":"2023-11-18T17:09:41.384Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Awsome and friendly staff fixed my screw in my glasses in 5 min quick in and out free of charge","comment":{"@type":"Comment","name":"","datePublished":"2023-11-19T08:31:34.662Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Craig Tarallo"},"datePublished":"2023-10-13T13:48:21.762Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Customer service was great! Every time I’ve been in the store they have been super helpful!","comment":{"@type":"Comment","name":"","datePublished":"2023-10-14T08:00:00.879Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"De-Nice Diaz"},"datePublished":"2023-10-09T20:47:59.249Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great service, from the time I walked in though the time I left.","comment":{"@type":"Comment","name":"","datePublished":"2023-10-10T03:02:49.296Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Barbara Budaj"},"datePublished":"2023-10-04T00:06:51.642Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Walked in on a busy weeknight-after a long day. The team was welcoming and kind. They made space for me and fixed my glasses quickly and with a smile. Best part of my day!","comment":{"@type":"Comment","name":"","datePublished":"2023-10-06T00:44:31.201Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Stephen Czapor"},"datePublished":"2023-09-28T17:20:56.787Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2023-09-29T22:14:34.463Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"sophia clarke"},"datePublished":"2023-09-15T13:56:13.456Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very good","comment":{"@type":"Comment","name":"","datePublished":"2023-09-15T16:02:58.953Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Nabeel Jawaid"},"datePublished":"2023-09-11T21:54:20.348Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Came in to repair my glasses after I broke them by accident trying to loose them on my head, they helped me fix them & loosen them for me all in under 5 minutes. They did not charge me at all for the repair. Amazing team & customer service!","comment":{"@type":"Comment","name":"","datePublished":"2023-09-11T22:10:08.668Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Travis Allocca"},"datePublished":"2023-09-06T16:26:11.549Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2023-09-06T17:44:41.624Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Sweata Giri"},"datePublished":"2023-08-22T20:17:05.143Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Love it. Came in to get my glasses repaired and the ladies here helped me out asap\nHighly recommend them!","comment":{"@type":"Comment","name":"","datePublished":"2023-08-23T01:21:10.367Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kejsi NA"},"datePublished":"2023-08-22T15:09:28.384Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I recently had the pleasure of being assisted by Andrea at LensCrafters. She was incredibly helpful in guiding me through the process of transferring my lenses to a new frame. Her expertise and patience stood out, and she ensured I left with a pair of glasses that were both comfortable and stylish. I highly appreciate her dedication and would recommend anyone to seek her assistance. Thank you, Andrea, for such a wonderful experience!","comment":{"@type":"Comment","name":"","datePublished":"2023-08-23T18:10:17.064Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Lilly Carragher"},"datePublished":"2023-08-18T16:50:53.674Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I love Marietta- always accommodating and knowledgeable. I call ahead of time because she is the only one I will work with.","comment":{"@type":"Comment","name":"","datePublished":"2023-08-21T19:49:50.237Z","text":"Thank you for your feedback! We are happy to hear about your positive experience and look forward to serving you! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Daniel DeCarlo"},"datePublished":"2023-08-12T18:03:09.718Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I have been a LensCrafters customer for 20 years. The staff is always courteous and go out of their way to make it a great experience! I definitely recommend LensCrafters in Rocky Hill, CT","comment":{"@type":"Comment","name":"","datePublished":"2023-08-16T17:33:07Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Bobby Venetianer"},"datePublished":"2023-07-22T19:15:40.917Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"They were extremely helpful in fixing my sunglasses. Very nice people working there. Great selection of frames and sunglasses. Definitely will go back.","comment":{"@type":"Comment","name":"","datePublished":"2023-07-22T20:25:18.211Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Karen Hastings"},"datePublished":"2023-07-17T15:25:18.03Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Came to Rocky Hill Lens Crafters to have the screw replaced in my glasses and my sun glasses tightened. Marietta was so kind and did both free of charge. Only had to wait as long as it took her to do the fixes. Really wonderful and quick service!","comment":{"@type":"Comment","name":"","datePublished":"2023-07-20T22:02:32.433Z","text":"Thanks for your review! We are happy to hear our team was welcoming to you during your visit, making this a great experience for you. We look forward to your next visit!\n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Thomas Morneau"},"datePublished":"2023-07-11T17:17:47.915Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Needed my eye glasses fixed after playing with kids. They did an excellent job fixing my glasses, no charge! Thanks Len’s Crafters!","comment":{"@type":"Comment","name":"","datePublished":"2023-07-11T19:49:14.314Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Eric Hart"},"datePublished":"2023-07-01T16:19:21.237Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2023-07-14T00:07:27.686Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Shaina Felix"},"datePublished":"2023-07-01T11:52:44.385Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I had an amazing experience getting my glasses after 9 years. Marietta was so helpful, nice, and patient. She helped me think of a solution when we had some issues with my bank. The whole staff is great and welcoming. I couldn't have asked for a better experience!","comment":{"@type":"Comment","name":"","datePublished":"2023-07-14T03:31:37.007Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jeffrey Laut"},"datePublished":"2023-06-30T19:46:48.954Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Alisha is the greatest","comment":{"@type":"Comment","name":"","datePublished":"2023-07-11T19:41:45.355Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Brandon Ruiz"},"datePublished":"2023-06-24T20:41:10.693Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Amazing service they were able to fix my glasses and keep them in amazing condition, the staff were very friendly and well attentive","comment":{"@type":"Comment","name":"","datePublished":"2023-07-13T23:55:00.866Z","text":"Thank you for your feedback! We are happy to hear about your positive experience and look forward to serving you! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Eva Cintron"},"datePublished":"2023-06-17T22:00:24.198Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Excellent customer service from start to finish!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Robert Pace"},"datePublished":"2023-06-16T15:41:58.635Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Thanks to Alicia for fixing my eyeglasses. Great service! Please consider LensCrafters Rocky Hill for your eyewear needs!","comment":{"@type":"Comment","name":"","datePublished":"2023-07-13T16:27:50.847Z","text":"We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Melissa Whitaker"},"datePublished":"2023-06-14T16:53:15.116Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Mario Montealegre"},"datePublished":"2023-06-07T17:55:42.951Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Came in to get my glasses repaired. Andrea was great and left my glasses better than new in no time.","comment":{"@type":"Comment","name":"","datePublished":"2023-06-14T18:13:49.657Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Collette Sykes"},"datePublished":"2023-06-03T15:30:10.075Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2023-07-12T19:12:26.069Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! \n\n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Giovanna Leonardi"},"datePublished":"2023-05-18T14:39:35.021Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The nose pads on my glasses fell off so I stopped by the store. The person that helped me was courteous, friendly and was quickly able to replace the pads for me. Very pleased with the service!","comment":{"@type":"Comment","name":"","datePublished":"2023-06-07T19:29:54.911Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jeffrey Johnson"},"datePublished":"2023-05-17T10:56:59.319Z","reviewRating":{"@type":"Rating","ratingValue":"4","bestRating":"5"},"reviewBody":"I recently purchased a couple pair of new glasses and I am very pleased with the store and the help I received. Kelly was wonderful, she was honest, supportive and helpful when it came to finding every benefit I could possibly get for my purchases. Thank you LensCrafters and Kelly.","comment":{"@type":"Comment","name":"","datePublished":"2023-05-17T20:24:13.661Z","text":"Hi! Thank you so much for your review. We are excited to hear Kelly was able to help make your experience in LensCrafters a great one. We look forward to seeing you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Catherine Corn"},"datePublished":"2023-05-12T16:55:29.436Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"LensCrafters are very quik and professional, they have a plethora of selections to choice from.\nEye examination and helpful advice to pick out the pair that compliments me in under an hour.\n( of couse , I did have an appointment but walk in(s) are Welcomed.\nI Recommend them Greatly 👍","comment":{"@type":"Comment","name":"","datePublished":"2023-06-09T18:22:21.159Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jesse Piorkowski"},"datePublished":"2023-04-30T00:01:29.57Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Marietta at Lens Crafters in Rocky Hill was excellent and extremely helpful. Very happy with the service I received and was such an easy process ordering my glasses with her!","comment":{"@type":"Comment","name":"","datePublished":"2023-06-12T23:13:42.066Z","text":"Thank you for your feedback! We are happy to hear about your positive experience and look forward to serving you! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Annabella Mammi Figliomeni"},"datePublished":"2023-04-28T15:55:06.295Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Dr.Cropper was easy going, thorough about questions and evaluations.\nKindness and professionalism in this entire office.","comment":{"@type":"Comment","name":"","datePublished":"2023-06-08T22:21:45.764Z","text":"Thank you for your review! We are happy to hear your experience was great from start to finish. We look forward to your next visit! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Luis A"},"datePublished":"2023-04-11T13:41:32.89Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"A very personalized to you experience ! The Staff up front were very professional and very knowledgeable of their products and Alicia provided great service ! They were very helpful to me in making my decision on some new 👓glasses ! Thank you! Just Wow","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Russell Murray"},"datePublished":"2023-03-22T20:31:04.458Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great doctor and great and helpful and kind and patient staff. Ty","comment":{"@type":"Comment","name":"","datePublished":"2023-03-29T15:41:52.225Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Matthieu James"},"datePublished":"2023-03-22T17:20:10.835Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Karen Robbins"},"datePublished":"2023-03-21T14:49:31.697Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very pleased with a service I just received by Kelly!! She saved me a trip by handing my need over the phone!! I was so grateful because I didn’t have to go to the store with my little girl who just had foot surgery. I can’t thank Kelly enough for helping me out today!!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Vishal Desai"},"datePublished":"2023-03-19T21:16:08.319Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Alicia is very helpful and deals with my many questions. I appreciate her and she is a true gem to this location. Confirmed after 3 visits this place rocks. They take excellent care of you. Even the doctors in the back. Highly recommended.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Aaron Pavelec"},"datePublished":"2023-03-19T18:09:10.445Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2023-03-27T17:45:36.748Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Michael Lanteri"},"datePublished":"2023-03-19T17:01:11.88Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Alicia and Kelly are the best!!","comment":{"@type":"Comment","name":"","datePublished":"2023-03-27T17:24:03.241Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Dominic Buonocore"},"datePublished":"2023-03-15T16:26:55.508Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Was a wonderful and relaxing experience. Lots of frames to choose from. The help was excellent, and I was able to get a great deal on a new pair of eyeglasses. Will definitely recommend to friends and family.","comment":{"@type":"Comment","name":"","datePublished":"2023-03-15T17:00:04.774Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Aditya Paricharak"},"datePublished":"2023-03-14T19:03:31.209Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great place! They do adjustments for free and they’re really good at it. The people who work here are just awesome.","comment":{"@type":"Comment","name":"","datePublished":"2023-03-20T15:42:06.397Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!\n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Elizabeth Flannigan"},"datePublished":"2023-03-04T19:34:17.334Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Andrea was fantastic! I tend to know what looks best on me, so once I found it she had my order placed in no time! No hassle. No fuss. Will always come back.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jeff"},"datePublished":"2023-02-21T22:48:01.443Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I don’t usually write reviews, but I just wanted to take a second to thank Marietta for adjusting my frames for me. I recently purchased a new pair of glasses through an online company and was having a really difficult time adjusting to them. I stopped by LensCrafters and spoke with Marietta, who was extremely helpful, friendly & knowledgeable. She took the time to look at them, figure out what was going on, explain why I was having such an issue, and then adjust them properly, so I wouldn’t continue to have that issue. I would highly recommend this LensCrafters to anyone who is looking for a new pair of glasses, or just needs help with their current pair. Thanks again, Marietta!","comment":{"@type":"Comment","name":"","datePublished":"2023-02-22T14:34:33.736Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Mark ONeil"},"datePublished":"2023-02-17T04:30:36.416Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2023-02-22T21:23:00.074Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!\n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Colleen M"},"datePublished":"2023-02-12T01:06:20.427Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Marietta was so great, took her time to make sure that the measurements were correct. She had a price comparison ready for me in a jiffy. I can't wait till I get my new glasses!\n\nDr Cropper was also excellent, and my exam was thorough.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Christine Martino"},"datePublished":"2023-02-11T19:04:22.48Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Justin Valentin"},"datePublished":"2023-02-03T19:11:07.41Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very kind service.","comment":{"@type":"Comment","name":"","datePublished":"2023-02-08T22:26:01.296Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!\n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Barbara Wierzbicki"},"datePublished":"2023-02-01T19:59:25.208Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great, personalized service - thank you, Brian! Kudos too to Alicia who initially helped me. I can't say enough good things about the LensCrafters 1014 location in Rocky Hill. I always go to this location because the atmosphere is consistently friendly, professional; and I can rely on getting knowledgeable advice and service from skilled technicians.","comment":{"@type":"Comment","name":"","datePublished":"2023-02-07T15:30:30.167Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"David Santoro"},"datePublished":"2023-02-01T14:48:46.602Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The gentleman who helped did a great job. Any questions I had were answered and he made every effort to make sure I was satisfied.","comment":{"@type":"Comment","name":"","datePublished":"2023-02-06T20:18:11.979Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"sandeep patil"},"datePublished":"2022-12-30T22:54:10.171Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Had a great experience with this store. Marietta is very knowledgeable and explained and helped us choose the right lens options based on our insurance plan.","comment":{"@type":"Comment","name":"","datePublished":"2023-01-05T21:23:47.683Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"John Flanzer"},"datePublished":"2022-12-20T15:10:45.701Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Excellent service","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ben Smith"},"datePublished":"2022-12-17T14:32:44.491Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Andrea was fantastic she deserves a raise pronto","comment":{"@type":"Comment","name":"","datePublished":"2022-12-22T14:39:59.811Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Marcia Monopoli"},"datePublished":"2022-12-08T22:37:48.059Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"For great frames and fantastic service, this is the place to be! Assistant manager Marietta is phenomenal and well versed in the best frames for each face shape. Alicia, the team lead, is very friendly and happy to offer her opinion to help you decide between all the frames you’ll want to purchase.\nNo need to waste your time with crazy online frame purchases….if you’re nearby, stop in, try on some frames and get some of the best service around!","comment":{"@type":"Comment","name":"","datePublished":"2022-12-09T14:04:59.544Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jose D. Vega"},"datePublished":"2022-11-22T18:49:19.869Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great service","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Carol Bracken"},"datePublished":"2022-11-14T20:26:40.628Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Kelly the licensed Optician was extremely helpful and kind. I had a hard time seeing how new glasses looked, so and she took her time helping me choose. She did this while working by herself because the other employee left sick. As others came in she helped them, and was courteous, and patient. I will shop at Lenscrafters because I truly got treated as if I was family.","comment":{"@type":"Comment","name":"","datePublished":"2022-11-18T17:58:10.726Z","text":"Hi! Thank you so much for your review. We are excited to hear Kelly was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!\n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Michael Pearlman"},"datePublished":"2022-11-09T15:23:44.021Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Kelly is the best. Awesome experience. Very professional and lots of options. Very customer focused. Went above and beyond to help me.","comment":{"@type":"Comment","name":"","datePublished":"2022-11-09T15:37:35.302Z","text":"Hi! Thank you so much for your review. We are excited to hear Kelly was able to help make your experience in LensCrafters a great one. We look forward to seeing you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Shannon Falcigno"},"datePublished":"2022-11-09T01:44:05.066Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Andrea and Alicia were amazing! Andrea went above and beyond to help me pick out the perfect frame! Their knowledge and wonderful customer service was greatly appreciated! I highly recommend Lens Crafters in Ricky Hill, they will not disappoint","comment":{"@type":"Comment","name":"","datePublished":"2022-11-09T13:56:27.059Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Tate Barnett"},"datePublished":"2022-11-08T18:23:17.18Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I was never able to catch the ladies name but I came in with extremely bent frames with the intent knowing that the arm may snap when bent back. she was able to get the fixed no problem very fast and was very pleasant to work with!","comment":{"@type":"Comment","name":"","datePublished":"2022-11-08T18:42:45.944Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Likit Kannan"},"datePublished":"2022-11-05T21:08:09.563Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very nice employees. Very efficient and helpful. Couldn’t ask for a better experience.","comment":{"@type":"Comment","name":"","datePublished":"2022-11-09T15:46:55.389Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Annmarie Peters"},"datePublished":"2022-11-05T14:51:54.254Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"We are here from Florida for my mother-in-law’s funeral, and my glasses broke. I came to LensCrafters and they were just phenomenal . My glasses were fixed in minutes.","comment":{"@type":"Comment","name":"","datePublished":"2022-11-08T20:39:54.081Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!\n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ray Julbe"},"datePublished":"2022-10-05T00:26:08.981Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very knowledgeable and very patient.","comment":{"@type":"Comment","name":"","datePublished":"2022-10-10T19:17:59.639Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Todd Stilson"},"datePublished":"2022-09-28T21:26:24.896Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Needed a quick repair..tremendous service.!","comment":{"@type":"Comment","name":"","datePublished":"2022-09-29T16:27:44.084Z","text":"Awesome to hear! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Rose-Ann Wanczyk-Karp"},"datePublished":"2022-09-05T22:57:08.707Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Wonderful service","comment":{"@type":"Comment","name":"","datePublished":"2022-09-06T15:58:27.999Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Courtney Fraser"},"datePublished":"2022-08-22T00:01:12.339Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Thank You so much Savannah 🥰 for helping me 🙌🏽… I went to her store because my glasses needed a repair and Savannah looked up my current vision insurance and I was able to get the same pair of frame’s replaced free of charge Savannah was very informative and I was able to understand my vision coverage much better after she took care of me .I definitely will go back there when I’m looking for my next pair of glasses..,Savannah definitely made my day ✨💕🙌🏽💕✨","comment":{"@type":"Comment","name":"","datePublished":"2022-08-22T15:01:08.136Z","text":"Hi! Thank you so much for your review. We are excited to hear Savannah was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Marietta Capobianco"},"datePublished":"2022-08-20T20:26:46.272Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Arunporn Ongusaha"},"datePublished":"2022-08-08T19:31:28.907Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-08-09T16:49:47.386Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jennifer Tallman"},"datePublished":"2022-08-03T14:41:53.659Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Going here is always a pleasant experience. Friendly technicians and overall great service.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Deborah Boucher"},"datePublished":"2022-08-01T17:34:58.962Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"This is the WORST Lenscrafters location. They DEMAND you to pay for something even if you don't want it. Then you question it and they just cancel you eye exam, and notifies you via email. THE WORST LOCATION....","comment":{"@type":"Comment","name":"","datePublished":"2022-08-02T15:56:52.134Z","text":"Thank you for your review. We are sorry to hear your experience at LensCrafters did not meet your expectations. We strive to meet all of our customer needs. Please go to https://www.luxotticacustomercare.com/lenscrafters to follow up so we can redirect your concern to the appropriate person."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Manny Rivera"},"datePublished":"2022-07-21T23:40:52.291Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Absolutely recommend this place! They are extremely nice and welcoming and they fixed my glasses at no cost\n\nThank you!","comment":{"@type":"Comment","name":"","datePublished":"2022-07-22T15:59:30.882Z","text":"Hi! Thank you so much for your positive review. We are happy we could help with your vision needs and look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Amber Alcazar"},"datePublished":"2022-07-20T21:30:01.513Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great customer service!","comment":{"@type":"Comment","name":"","datePublished":"2022-07-21T16:28:34.989Z","text":"Awesome to hear! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Briana Fabian"},"datePublished":"2022-07-05T16:28:36.63Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"very friendly staff. got all my questions answered.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Stan Goodman"},"datePublished":"2022-07-02T17:38:34.622Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Friendly, helpful and affordable.","comment":{"@type":"Comment","name":"","datePublished":"2022-07-07T17:43:04.123Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Christopher Nogas"},"datePublished":"2022-06-18T19:09:06.61Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-06-22T18:34:58.365Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Francisco Javier Machiavello Roman"},"datePublished":"2022-06-14T18:03:33.162Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very professional, knew what I needed and provided extra recommendations for my eye care","comment":{"@type":"Comment","name":"","datePublished":"2022-06-16T14:49:06.143Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Brett Ferrara"},"datePublished":"2022-06-10T19:15:01.467Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-06-13T21:16:23.329Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"TERRY SNYPE"},"datePublished":"2022-05-27T00:37:28.196Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-05-27T14:42:39.611Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Amany Sal"},"datePublished":"2022-05-21T15:00:31.335Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Nice and helpful people!\nThanks for fixing my glasses today","comment":{"@type":"Comment","name":"","datePublished":"2022-05-25T19:57:06.479Z","text":"Thank you for your review. Our associates are some of the best around and we are always happy to hear our customers feel the same!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Annemarie Alonzo Morin"},"datePublished":"2022-05-12T23:40:50.532Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Friendly, personable staff when I walked in 25 min before closing with a simple frame repair. Will definitely be back.","comment":{"@type":"Comment","name":"","datePublished":"2022-05-13T16:49:45.385Z","text":"Hi! Thank you so much for your positive review. We are happy we could help with your vision needs and look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Nancy Hall"},"datePublished":"2022-05-07T16:34:04.075Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jane Santoro"},"datePublished":"2022-04-30T14:55:02.07Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Stopped in to have frame adjusted...Alicia adjusted glasses in minutes...no charge...will go there for next exam!!!","comment":{"@type":"Comment","name":"","datePublished":"2022-07-06T15:36:53.633Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Vincent Afasano"},"datePublished":"2022-04-23T11:42:17.707Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-04-27T17:39:54.348Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Anthony Gioco"},"datePublished":"2022-04-15T16:53:59.251Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"After dealing with very rude associates in the Middletown Connecticut location I decided to try Rocky Hill and I am extremely glad I did. Marietta in Rocky Hill was so pleasant to work with, very knowledgeable and professional, fantastic experience from start to finish. I Will definitely return to the Rocky Hill location anytime I have vision needs! Thank You Marietta!","comment":{"@type":"Comment","name":"","datePublished":"2022-04-20T16:13:03.498Z","text":"Hi! Thank you so much for your review. We are excited to hear Marietta was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Darren Weidlich"},"datePublished":"2022-04-12T20:10:35.03Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Kelly truly pulled off a miracle repair on my glasses. Saved me and a new job!! Thank you. Highly recommend them.","comment":{"@type":"Comment","name":"","datePublished":"2022-04-14T17:32:17.382Z","text":"Hi! Thank you so much for your review. We are excited to hear Kelly was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Brianna Wambolt"},"datePublished":"2022-04-06T18:14:05.018Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-04-08T14:16:28.191Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Tom Martin"},"datePublished":"2022-04-03T20:58:50.681Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great friendly knowledgeable staff.","comment":{"@type":"Comment","name":"","datePublished":"2022-04-04T16:50:22.38Z","text":"Awesome to hear! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Lisa Mendum"},"datePublished":"2022-04-03T15:47:57.349Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Andrew Bussey"},"datePublished":"2022-03-30T21:50:58.528Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-04-01T16:05:46.361Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Devin Piepmeier"},"datePublished":"2022-03-24T22:56:12.967Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"If I could get a higher review was busy but alicia still did an excellent job connecting and working with me as a customer made the experience easy","comment":{"@type":"Comment","name":"","datePublished":"2022-03-25T16:23:25.411Z","text":"Hi! Thank you so much for your review. We are excited to hear Alicia was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Brenda Salvador"},"datePublished":"2022-03-24T22:04:09.538Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Alicia was extremely helpful in selection of glasses, sunglasses, getting us the best deal. Very knowledgeable and friendly. Thank you Soo much!!❤️","comment":{"@type":"Comment","name":"","datePublished":"2022-03-25T16:50:00.811Z","text":"Hi! Thank you so much for your review. We are excited to hear Alicia was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Justin Welsch"},"datePublished":"2022-03-18T01:47:42.732Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Last week I went in for a frame adjustment and Kelly was very eager to help me with my glasses that were sadly bent out of shape. I had a great experience with her and just the amount of patience she took with me was true customer service. I will be coming back for new glasses for my next visit!","comment":{"@type":"Comment","name":"","datePublished":"2022-03-18T15:54:31.62Z","text":"Hi! Thank you so much for your review. We are excited to hear Kelly was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Deborah Woods"},"datePublished":"2022-03-12T16:09:42.161Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-03-14T16:11:20.683Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Rick Lombardo"},"datePublished":"2022-03-08T22:36:34.693Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Marietta, the Optician, helped me to maximize my insurance benefits. Staff is very friendly and helpful.","comment":{"@type":"Comment","name":"","datePublished":"2022-03-09T16:49:43.361Z","text":"Hi! Thank you so much for your review. We are excited to hear that Marietta and the team were able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"GoodWillHunter____"},"datePublished":"2022-03-03T14:25:47.2Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-03-08T20:56:55.754Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Shannon Ficacelli"},"datePublished":"2022-03-02T14:01:33.34Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Boguslaw Belda"},"datePublished":"2022-01-26T17:14:49.349Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ty"},"datePublished":"2022-01-21T16:35:59.861Z","reviewRating":{"@type":"Rating","ratingValue":"4","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-01-26T20:56:28.363Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Chris Gosselin"},"datePublished":"2021-12-30T17:15:20.614Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Awesome eye doctor, appointments always very quick","comment":{"@type":"Comment","name":"","datePublished":"2022-01-04T17:14:28.926Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Octav"},"datePublished":"2021-12-20T23:20:35.503Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Unhelpful front desk personnel","comment":{"@type":"Comment","name":"","datePublished":"2021-12-21T17:41:36.189Z","text":"Thank you for your review. We are sorry to hear that your experience at LensCrafters did not meet your expectations. We strive to deliver the best service in the industry. Please go to https://www.luxotticacustomercare.com/lenscrafters to follow up so we can work to correct this issue."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"katherine mccabe"},"datePublished":"2021-12-09T17:20:51.714Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Milissa D"},"datePublished":"2021-12-04T16:43:26.86Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Liz"},"datePublished":"2021-11-25T01:28:08.22Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I have been going to the Rocky Hill Lenscrafters for many years and the service and quality has always been well above average. Today it was exemplary! I had an issue with my glasses that was not theirs to correct, but Dr. Cropper and Andrea still did everything they could to ensure I was satisfied. They have my gratitude and my continued business.","comment":{"@type":"Comment","name":"","datePublished":"2021-11-26T20:52:46.988Z","text":"Hi! Thank you so much for your review. We are excited to hear that Dr. Cropper and Andrea were able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Tim Costello"},"datePublished":"2021-11-19T15:40:27.687Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"King’s Eye gives you a thorough eye examination with the ability to purchase contact lenses or glasses by. Being connected to Lens Crafters","comment":{"@type":"Comment","name":"","datePublished":"2021-11-24T17:08:53.918Z","text":"Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Bill Howe"},"datePublished":"2021-11-15T18:24:52.089Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I have been coming to this store on and off for probably 15 years. I have worn glasses for about 60 years and have had adjustments at eyeglass places all over the world, one of them most recently in Lima, Peru. Today, I had a WOW experience. Not only was Alicia competent in the adjustment, she took the time to explain what she did and why. As an educator I was impressed with her knowledge and I learned a few helpful things today. Plus she has a great sense of humor and a nice manner. Kudos!","comment":{"@type":"Comment","name":"","datePublished":"2021-11-17T16:07:16.179Z","text":"Hi! Thank you so much for your review. We are excited to hear Alicia was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Brianna Dean"},"datePublished":"2021-11-13T22:54:59.008Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Optician refused to sell me lenses that I had written on my prescription and lost a 500$ sale and the 600$ I pay yearly for my kids glasses. I had a prescription - only from somewhere else because you had no appointments - and then refused to give me my measurements so I could buy them elsewhere. This choice cost you over 1000 in sales a year. Sorry but I won't be coming back. . Don't like having my time wasted. Just because your doctor didn't write it doesent mean it's not a valid prescription.","comment":{"@type":"Comment","name":"","datePublished":"2021-11-18T22:03:53.114Z","text":"Hello Brianna,\nThank you for contacting us in regards to your to your customer serivice. I am providing you with the link to our Luxottica Cares Form. This form will request all necessary information, so that we may address your concerns as quickly as possible. To access the form, please visit:\nhttps://www.luxotticacustomercare.com/lenscrafters"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"John Mancarella"},"datePublished":"2021-11-07T20:25:52.016Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Alicia at rockyhill location was very helpful fixed my 11 year olds glasses in the matter of minutes. Very important as he needed for school. Thanks so much highly recommended!","comment":{"@type":"Comment","name":"","datePublished":"2021-11-12T21:20:09.518Z","text":"Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Joel Medrano"},"datePublished":"2021-10-05T21:59:48.34Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Steph was insanely professional an answered every question that I had they gave me the perfect pair of Ray-Ban stories with my prescription and now I can see the world clearly I could not be happier","comment":{"@type":"Comment","name":"","datePublished":"2021-10-06T17:00:52.263Z","text":"Hi! Thank you so much for your review. We are excited to hear Steph was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Emina Ahmetovic"},"datePublished":"2021-10-01T21:03:09.437Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Supriya Jagtap"},"datePublished":"2021-09-25T20:59:51.09Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great service, friendly staff!!","comment":{"@type":"Comment","name":"","datePublished":"2021-10-07T15:26:46.728Z","text":"Hello Supriya, Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Frank Mercado"},"datePublished":"2021-09-19T17:14:05.887Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-09-24T19:44:20.73Z","text":"Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jyoti Tewari"},"datePublished":"2021-08-28T03:29:38.99Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-09-07T20:56:25.346Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Gabe Damica"},"datePublished":"2021-08-09T13:12:57.969Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-08-11T14:04:30.908Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Silvana Bagdasarian"},"datePublished":"2021-08-05T23:32:13.691Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Andrea in Rocky Hill was great! Highly recommend!","comment":{"@type":"Comment","name":"","datePublished":"2021-08-10T20:53:03.228Z","text":"Hi! Thank you so much for your review. We are excited to hear Andrea was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Von Da donn"},"datePublished":"2021-08-04T20:03:41.238Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very Professional! Went in to fix my glasses screw... The process was very outstanding was there for less than 2 minutes!!! Very clean inside as well...","comment":{"@type":"Comment","name":"","datePublished":"2021-08-05T20:08:08.761Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jake Slade"},"datePublished":"2021-07-28T21:48:21.732Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-07-29T17:00:18.705Z","text":"Great to hear! We appreciate your review and hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Barbara Traverso"},"datePublished":"2021-07-27T21:42:29.501Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Karl helped us and offered to make up the glasses while we wait. He was very helpful, professional and friendly. While he was making up the glasses another associate broke my daughters old frame by accident while adjusting them for her. Total accident! The manager, Andrea, stepped in. She was apologetic and kept her cool in the face of a uncomfortable situation. (We wanted to keep the old pair as a back up pair since the prescription is the same.)\nShe came up with 4 frame choices that Karl could put her old lenses into a new frame for free also while we wait! In the meantime, Alicia, who was helping adjust her old frame stepped right back in and was very professional and friendly continuing to help my daughter make sure everything fit her face perfectly.\n\nThis, my friends, is the way to run a business. You have made us customers for life. What a team LensCrafters has on the Silas Deane Highway in Rocky Hill!","comment":{"@type":"Comment","name":"","datePublished":"2021-07-28T13:51:58.885Z","text":"Hi! Thank you so much for your review. We are excited to hear that Kar;, Andrea, and Alicia were able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"April Perreault"},"datePublished":"2021-07-27T20:54:01.349Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-08-11T20:40:42.06Z","text":"Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Andrew Gorowski"},"datePublished":"2021-07-20T20:40:25.771Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Always clean and fix up my glasses when something gets broken","comment":{"@type":"Comment","name":"","datePublished":"2021-07-21T19:30:50.285Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Iris Daggersfield"},"datePublished":"2021-07-17T21:18:08.517Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Upon entering the store I was greeted warmly by an associate, who went on to explain the COVID protocol. I browsed for a good 15 minutes or more on my own and was happy when Kelly offered assistance. She offered me help to select styles to try on as well as took photos of the glasses on me so that I could view a side-by-side comparison. That was a huge help. Selecting new glasses while wearing a mask can be a bit tricky so I was very happy to have Kelly's help. The two other sales associates were also friendly and helpful - offering opinions when I had difficulty choosing. My new workspace glasses have been ordered thanks to all of Kelly's help!","comment":{"@type":"Comment","name":"","datePublished":"2021-07-19T16:32:03.468Z","text":"Hi! Thank you so much for your review. We are excited to hear Kelly was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"James Chasco-Dimauro"},"datePublished":"2021-07-14T20:57:51.599Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Quick and easy fix!","comment":{"@type":"Comment","name":"","datePublished":"2021-07-19T17:58:27.175Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Lina"},"datePublished":"2021-07-12T19:41:41.559Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-07-16T20:28:20.183Z","text":"Great to hear! We appreciate your review and hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Alyssa"},"datePublished":"2021-06-16T21:46:41.594Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"My initial appointment to buy glasses took over an hour because the associate kept helping everyone else who walked through the door rather than ringing me out which made me late for work. When I came to pick up my glasses (at 5:20 PM) the associate named Marietta kept loudly complaining that “people keep walking in at 5:20 and she wants to leave at 6” - way to make a paying customer feel welcome. (Mind you I was the only customer in the store and it takes 10 min max to pick up glasses) When I asked for my frames to be made tighter she gave me a song and dance about why she wasn’t going to tighten them and told me to come back. See if I ever spend $700+ here again.","comment":{"@type":"Comment","name":"","datePublished":"2021-06-18T20:50:09.819Z","text":"Thank you for your review. We are sorry to hear that your experience at LensCrafters did not meet your expectations. We strive to deliver the best service in the industry. Please go to https://www.luxotticacustomercare.com/lenscrafters to follow up so we can work to correct this issue."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Josh Arcata"},"datePublished":"2021-06-15T20:48:54.656Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-06-21T19:05:28.734Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Sabrina Niles"},"datePublished":"2021-06-09T17:27:17.581Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Andrea, thank you for providing the best customer service and going the extra mile to keep your customers happy.","comment":{"@type":"Comment","name":"","datePublished":"2021-06-10T18:28:21.247Z","text":"Hi! Thank you so much for your review. We are excited to hear Andrea was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Paul Marchinkoski"},"datePublished":"2021-05-16T20:49:44.884Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-05-17T14:52:35.009Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Troy Moffatt"},"datePublished":"2021-05-06T17:48:53.382Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Definitely will recommend this location to my family and friends, very very Friendly staff and the Customer Service was great, not to mention the selection of name brand frames.","comment":{"@type":"Comment","name":"","datePublished":"2021-05-07T15:41:21.282Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jamie Leto"},"datePublished":"2021-05-01T22:08:12.478Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Everyone was nice and accommodating. Service was fast and efficient and they didn't try to sell me in anything.","comment":{"@type":"Comment","name":"","datePublished":"2021-05-03T19:09:32.905Z","text":"Hello Jamie, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jan C"},"datePublished":"2021-04-14T17:59:20.806Z","reviewRating":{"@type":"Rating","ratingValue":"4","bestRating":"5"},"reviewBody":"Always friendly and convenient.","comment":{"@type":"Comment","name":"","datePublished":"2021-04-15T13:44:46.954Z","text":"Thank you for your review. Our associates are some of the best around and we are always happy to hear our customers feel the same!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Olivia D."},"datePublished":"2021-04-13T12:09:06.451Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"What should have been 1 trip ended up being 6 to get new lenses. The first Dr I saw rushed me through the appointment and gave me the wrong prescription but I didn't know until the Lenscrafters associate gave me them to try on. I immediately knew it wasn't right but the woman gave me so much attitude that \"well that's what the Doctor told us to do so they're right\" and told me I just must be sensitive and needed to get over it and give it a few days. I didn't feel like dealing with her so I brought the glasses home and called to schedule an Rx check appointment with Dr King. Dr King was incredible and listened to my concerns and confirmed the Rx was extremely off so I brought the new prescription to Lenscrafters and they couldn't have been more rude. From my six trips back and forth the get the two pairs of glasses changed I interacted with 3 women and 2/3 were rude, standoffish, and just disrespectful. I would go back to Dr King however I will never be purchasing my glasses or lenses through this location again. It was an absolutely miserable process and they need a good attitude check in there.","comment":{"@type":"Comment","name":"","datePublished":"2021-04-13T18:30:04.594Z","text":"Hi there, thank you for your review. We are disappointed to hear about your experience. We strive to provide the best glasses and customer service in the industry. Please go to https://www.luxotticacustomercare.com/lenscrafters so we can resolve this issue."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"claudia wyche"},"datePublished":"2021-04-09T16:58:49.728Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I visited LensCrafters in Rocky Hill to look for non-prescription sunglasses. I have had cataract surgery on both eyes and needed sunglasses because I spend a lot of time outdoors. I wanted polarized lens and Marietta assisted me in finding them. The store’s current collection is limited but I was able to find a pair I am happy with. The store was clean and neat with only one other customer besides myself. Glasses were set aside to be cleaned after handling. I felt very comfortable in the store. Marietta did a great job helping me find the sunglasses I wanted and I am happy. LensCrafters provides great discounts on glasses and accessories. I will shop there again when I need another pair of glasses.","comment":{"@type":"Comment","name":"","datePublished":"2021-04-12T17:23:32.963Z","text":"Hi! Thank you so much for your review. We are excited to hear Marietta was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Betty Jo Stevens"},"datePublished":"2021-04-01T00:13:33.538Z","reviewRating":{"@type":"Rating","ratingValue":"4","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-04-01T16:59:01.331Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Javier Rodriguez"},"datePublished":"2021-03-27T15:16:26.766Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-03-29T20:51:45.288Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Shannon Elizabeth"},"datePublished":"2021-03-22T19:46:06.641Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Everyone was very helpful and polite. Great experience!","comment":{"@type":"Comment","name":"","datePublished":"2021-03-23T16:04:05.731Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"SANDEEP LAUL"},"datePublished":"2021-03-07T00:04:50.742Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great Staff & Service. Keep the good work!","comment":{"@type":"Comment","name":"","datePublished":"2021-03-08T18:08:15.956Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Matthew Rennie"},"datePublished":"2021-02-26T23:08:42.541Z","reviewRating":{"@type":"Rating","ratingValue":"4","bestRating":"5"},"reviewBody":"Good selection of frames at the Wethersfield Lenscrafters. Associate helping me was friendly and knowledgeable. Eyeglasses are expensive no matter where you go, but Lenscrafters' value-added is that they take the time to take all the appropriate measurements, while some other outfits do not. You can't cut corners with your vision!","comment":{"@type":"Comment","name":"","datePublished":"2021-03-01T21:56:22.016Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Patrick Forde"},"datePublished":"2021-01-13T19:22:51.241Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"After having issues with a Lenscrafters 5 min away from my house I drove 30 min to this Lenscrafters location and it was well worth it! Every staff member I dealt with was friendly and professional. Very good environment!","comment":{"@type":"Comment","name":"","datePublished":"2021-01-14T17:14:54.044Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Lechie Bristel"},"datePublished":"2020-12-22T17:31:20.554Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"I went there dec 11 to meet Marriet. I bought glasses and I paid for them but the system breaks down. I saw my online bank account being processed. She said my name was not in their system if I had paid. And she said i have to go back on Monday. I returned Monday to show Marriet that they had taken my money on Dec 11. Then she took a picture of the evidence from my online bank. Dec 15, she called me asking for a confirmation on my card which I used to pay for glasses. She said she wanted to call me about this again. Until today, December 22, there is no information about it and I have to call her first to ask about the status of my glasses and she said I have to wait until Wednesday December 30 to check my bank again if the money is still in there or already gone on Dec 11. Do I have to wait this long ????? I was very very disappointed while I had to put on my glasses as soon as possible because my doctor want me to wear it. My eyes are get blurry I need my glasses. It took me a long time to get my glasses and this is not professional. I don't want to go there again. Bad experienced !!🥲🥲🥲","comment":{"@type":"Comment","name":"","datePublished":"2020-12-22T21:35:10.203Z","text":"Thank you for your review. We are sorry to hear that your experience at LensCrafters did not meet your expectations. We strive to deliver the best service in the industry. Please go to https://www.luxotticacustomercare.com/lenscrafters to follow up so we can work to correct this issue."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Barry Rasmussen"},"datePublished":"2020-11-30T23:22:26.581Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2020-12-01T22:03:46.634Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Roberto Crumb"},"datePublished":"2020-10-01T01:51:32.071Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I needed to replace a damaged previously bought LC glasses so I've chosen another LC style glasses that I fancy purchased at a great sale.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"daisy rodriguez"},"datePublished":"2020-08-23T01:11:49.334Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"They have to be more happy with the customer and friendly. Treat customers better need Friendly personnel in front","comment":{"@type":"Comment","name":"","datePublished":"2020-08-24T16:11:21.782Z","text":"We are sorry to hear your experience at LensCrafters did not meet your expectations. We strive to train our associates to be the best in the marketplace. Please go to bit.ly/LC-Support to follow up so we can redirect your concern to the appropriate person."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Safiya R"},"datePublished":"2020-05-23T17:59:45.718Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"My mother just left this store and the service was terrible. After she explained to the representative the issue she’s having with her lenses, she was condescendingly told,”Well, I can’t just go giving away lenses.” She wasn’t asking for giveaways, rather she was explaining that this is the second time she’s having the same issue with lenses purchased in December. LensCrafters products and service have clearly taken a turn for the worst. Disgusted and disappointed to say the least.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Suzanne Pottenger"},"datePublished":"2020-02-19T23:14:27.735Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Wide selection of frames. Knowledgable and helpful staff (Dan) as well! 😊","comment":{"@type":"Comment","name":"","datePublished":"2020-02-27T14:03:37.726Z","text":"Hi Suzanne! Thank you for your review! We appreciate the feedback and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"James Furness"},"datePublished":"2019-12-24T23:01:03.739Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"They where not open durring posted business hours.","comment":{"@type":"Comment","name":"","datePublished":"2019-12-30T22:14:10.094Z","text":"Hi James, thank you for your review. We are sorry for your experience and would like to learn more so we can address the issue. Please go to bit.ly/LC-LUX so we can follow up with you directly."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Bri Duffy"},"datePublished":"2019-11-16T18:18:53.621Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I love my experience here the girls were very sweet and very helpful so welcoming and i got a decent price for my glasses. Im very happy with my purchases.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kayla Litwinko"},"datePublished":"2019-06-25T14:40:34.067Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I have been in several times and Dan has been wonderful to me and my coworker with all her glasses issues. It's always a pleasure to go in and get help from him and I'm very pleased with my contacts! Thanks Dan for all your help :)","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Alyssa Callahan"},"datePublished":"2019-05-02T18:22:11.965Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Kristina at LensCrafters in Rocky Hill provided exceptional service today. I had brought brand new RayBan sunglasses to a high-end glasses place in Glastonbury to get fitted to my face as they were extremely loose. The people at that store made me feel like I was a nuisance, and not only made the glasses worse, but they were now unwearable. I called LensCrafters to see if they could help and they were friendly, welcoming, and now my glasses fit perfectly! They not only undid the damage of the other glasses store, but they made sure these were a perfect, comfortable fit. Thank you to Kristina at LensCrafters Rocky Hill!","comment":{"@type":"Comment","name":"","datePublished":"2019-05-06T16:35:03.488Z","text":"Hi Alyssa! Thank you so much for your review. We are excited to hear Kristina was able to help make your experience at LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Judith Meyers"},"datePublished":"2018-01-25T00:27:06.811Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"In spite of paying nearly $1,000, I was unable to read with my two new pairs of progressive lens glasses. My service associate, Marietta refused to have the sightlines raised so I would be able to read. She told me my only option was to purchase more expensive lenses. Before returning to Lenscrafters with my complaint, I had the sightlines on my new glasses examined by an independent optometrist. He told me my sightlines were \"in the range\" of acceptable, but \"at the lowest possible setting\". His recommendation was to have them raised. I have been a Lenscrafters customer for a long as I have worn glasses, nearly 25 years---- but no more.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Rob Flanders"},"datePublished":"2017-12-13T16:36:58.901Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I go to king ete doctors located in lenscrafters all very nice and professional always looking out for my special needs i walk with a cane and they come hold door for my when they see me coming great selection of frames and fast","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Roberto Segui"},"datePublished":"2016-05-20T20:31:29.426Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"CAROLINE MCLEAN"},"datePublished":"2015-12-06T23:01:23.098Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}}]</script>
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DEDICATED TO YOUR EYES
Discover excellence in every detail at LensCrafters. Visit us for your personalized eyecare experience and find your perfect look! Get 40% off Prescription Glasses (includes designer frames + lenses). Schedule your eye exam now. We accept most vision insurance plans, including: Aetna, EyeMed, Humana, United Healthcare Vision, Davis Vision by Versant Health and many more. At LensCrafters all prescriptions are welcome!

Town Line Road

Closed. Opens today at 5:00 AM
4.7 out of 5.0
(175 Google Reviews)
Find available eye exam appointments
And more appointments available
for you and your family
schedule now
Or call
(860) 563-4868

Store Information

80 Town Line Rd Ste 17
Rocky Hill, CT 06067-1249
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Phone:(860) 563-4868

Store Hours

Friday9:00 AM - 6:00 PM
Saturday9:00 AM - 5:00 PM
Sunday12:00 PM - 5:00 PM
Monday9:00 AM - 6:00 PM
Tuesday9:00 AM - 6:00 PM
Wednesday9:00 AM - 6:00 PM
Thursday9:00 AM - 7:00 PM

Eye Doctors at this Store

King Family Eye Care-undefined

King Family Eye Care

Independent Doctor of Optometry

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The destination for vision insurance members. Many insurance plans accepted.
Call us at (860) 563-4868 to learn more.

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40% OFF PRESCRIPTION GLASSES

(Includes designer frames + lenses)
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50% OFF AN ADDITIONAL PAIR*

*some restrictions apply
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UP TO $200 OFF

an annual supply of contact lenses
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Eyeglasses
See in style with prescription lenses for a tailor made experience and complete vision solutions.
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Find designer sunglasses that'll keep you stylish and protected from the sun's rays. Buy sunglasses online or in-store that work perfectly with your personality and lifestyle.
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Be free to move with contact lenses to see naturally, safe and convenient for physical activities.
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Our designer brands

Ray-Ban
Oakley
Burberry
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Prada
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Find available eye exam appointments
And more appointments available
for you and your family
schedule now
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(860) 563-4868

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Visit us at LensCrafters 80 Town Line Rd

80 Town Line Rd LensCrafters is dedicated to providing quality eyecare to ensure you always see your best. We offer comprehensive eye exams, a complete range of premium lens solutions and a wide assortment of designer brands including Prada, Versace, Dolce & Gabbana, Ray-Ban, Oakley, Persol and many more. We accept most vision insurance plans, including: Aetna, EyeMed, Humana, United Healthcare Vision, Davis Vision by Versant Health and many more. At LensCrafters all prescriptions are welcome!
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Google Reviews forLensCrafters Rocky Hill, CT

4.69/5
(182 reviews)
Joe Lombardo
March 21, 2025
5.0/5
Great working with Marietta she was great!
Response from LensCrafters
March 22, 2025
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Shmag Smith
March 13, 2025
5.0/5
I needed an adjustment for my glasses, and worked with Alisha. She was very knowledgeable and nice. Great experience. Would highly recommend.
Response from LensCrafters
March 15, 2025
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Movies1981
March 09, 2025
5.0/5
Response from LensCrafters
March 10, 2025
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
  • ...
Yesenia V
March 08, 2025
5.0/5
Came in to get my glasses fixed and Alicia was so helpful!!! Her co-worker was very nice and welcoming also!!
Response from LensCrafters
March 09, 2025
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Koda Ware
February 14, 2025
5.0/5
Alicia @ the Rocky Hill CT location was awesome in replacing the nose pieces on mine and my wife's glasses and sent us on our way!
Response from LensCrafters
February 15, 2025
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Trishie Robinson
January 07, 2025
5.0/5
Great customer service. We didn't have an appointment and walked in because my son needed a quick repair to his glasses. Although we didn't buy them there. They took us right in and were extremely nice! They fixed his glasses and told me no problem, free of charge. I appreciate there great customer service and will definitely use them in the future! A++ service
Response from LensCrafters
January 08, 2025
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
  • ...
greg mcnamee
January 05, 2025
1.0/5
Came in with a script to fill on glasses. Completely ignored while I wondered around looking , not really knowing what to look for having never had glasses. 1 in the afternoon not like they were closely or something. Extremely rude snobs.
Response from LensCrafters
January 06, 2025
Thank you for your review. We are sorry to hear that your experience at LensCrafters did not meet your expectations. We strive to provide the best customer service in the industry. Please go to www.luxotticacustomercare.com/lenscrafters/careform so we can work to correct this issue for you.
Pati Bartone
December 10, 2024
5.0/5
Very accommodating. Clean store. I would definately recommend them.
Response from LensCrafters
December 11, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
John M
November 26, 2024
5.0/5
Kelly was fantastic , very helpful and friendly!
Response from LensCrafters
November 26, 2024
Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  
  • ...
Pedro Lugo Jr
October 17, 2024
5.0/5
The greatest customer service I’ve seen in a long time!!! The young lady replaced the rubbers on the nose piece straighten out the glasses, clean the lens and did not want to charge me. That’s incredible in this day and age thank you very much.!!!!!!
Response from LensCrafters
October 21, 2024
Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!
Jason Kilduff
October 08, 2024
5.0/5
The staff of the store as far as frame selection top notch patient no rushing or pushy by any means. Very professional and friendly.
Response from LensCrafters
October 09, 2024
Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  
Matt Schwartz
September 18, 2024
5.0/5
Kelly was fantastic, very professional and found me the perfect pair of glasses. I’ve always gotten my glasses from LensCrafters and this is another example of why I won’t look anywhere else
Response from LensCrafters
September 19, 2024
Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!
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Kathy Socolosky
September 10, 2024
5.0/5
I was in on Sunday 9/8/24…both Alicia and Kelly were: efficient, kind, and helpful. Plus, the store was very clean in appearance. Well done.
Response from LensCrafters
September 10, 2024
Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!
Edward Figueroa
August 24, 2024
5.0/5
professional, Kind, friendly and knowledgeable on my need for glasses
Response from LensCrafters
August 25, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Sarah Bucci
August 21, 2024
5.0/5
Response from LensCrafters
August 22, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
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Patrick Varga
August 11, 2024
5.0/5
Response from LensCrafters
August 12, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Robert Rizzo
August 05, 2024
5.0/5
Kelly was awesome
Response from LensCrafters
August 06, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Martina Miller
July 21, 2024
5.0/5
Response from LensCrafters
July 22, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
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Ryan Arborio
June 14, 2024
1.0/5
Terrible. Late by 3 minutes. Wasted Uber. Will never return
Natalie
April 29, 2024
5.0/5
The service I received from Kelly and Andrea today was exceptional.
Response from LensCrafters
April 30, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Nancy Andersen
April 22, 2024
5.0/5
My sales associate was so helpful in choosing new frames and explaining the features available when ordering new glasses.
Response from LensCrafters
April 23, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
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Gary Blackman
April 11, 2024
5.0/5
Excellent experience and service as always at LensCrafters!
Response from LensCrafters
April 12, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Maria Betsey
April 03, 2024
5.0/5
LensCrafters staff are highly trained, professional, and pleasant. I know exactly what to expect and they deliver every time.
Response from LensCrafters
April 04, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Maribeth Blonski
March 20, 2024
5.0/5
Excellent customer service friendly atmosphere and totally professional they all get a raise ! Kelly is an excellent customer service rep she gets a raise
Response from LensCrafters
March 21, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
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Daniela Guerra
March 14, 2024
5.0/5
Kelly at the Rocky Hill store was amazing. I walked and fixed my glasses and she did it without hesitation and I’m able to see once again thank you
Response from LensCrafters
March 15, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Nigel
March 14, 2024
5.0/5
Incredibly helpful and so nice. Entire process of purchase was seamless
Response from LensCrafters
March 14, 2024
Thanks for your review! We look forward to seeing you again!
ArnieG53
March 06, 2024
5.0/5
Arrived, was greeted, did the four pre exam eye work followed by the eye exam with the optometrist, picked out new glasses, fitted and ordered. All in less than an hour. The three professionals that worked with me were all friendly and helpful. Even got to see the baby pictures of the mail carrier who returned to her route after maternity leave. Definitely a family environment.
Response from LensCrafters
March 07, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
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Dan Costa
February 19, 2024
1.0/5
rude as.can be !!! also i get a call my glasses were ready when i get their 1 of 2 are ready which i now have to make 2 trips
Response from LensCrafters
February 19, 2024
Thank you for your review. We are sorry to hear your experience at LensCrafters did not meet your expectations. We strive to train our associates to be the best in the marketplace. Please go to http://ms.spr.ly/6264cKGHA so we can follow up and redirect your concern to appropriate person.
Radio Ruddy
February 15, 2024
5.0/5
Julio Moncada
January 23, 2024
5.0/5
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Dawn Marie Speer
January 22, 2024
5.0/5
Christine Doucette
January 19, 2024
5.0/5
Always thorough and efficient
Response from LensCrafters
January 20, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
j de
January 11, 2024
5.0/5
Great selection and price. Professional and courteous staff. Very helpful.
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Josh chamberland
January 11, 2024
5.0/5
Kelly help fixed my sunglass frame and nose piece. Only took 5 minutes and she did a great job. Very happy and highly recommended!
Response from LensCrafters
January 12, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Alisha Bossone
January 08, 2024
5.0/5
Changed my nose pads for me, very nice service friendly people
Response from LensCrafters
January 09, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
ThatFrostyGuy
December 02, 2023
5.0/5
Super nice, beautiful store. Haven't had my glasses repaired or replaced in 5 years. I quickly stopped in to see if they would even entertain repairing my glasses. The lady behind the desk was able to expertly repair them so they didn't fall off of my face every 5 seconds. This is why I choose lenscrafters over anywhere else
Response from LensCrafters
December 14, 2023
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
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Adweenie (Adweenie Music Page)
November 18, 2023
5.0/5
Awsome and friendly staff fixed my screw in my glasses in 5 min quick in and out free of charge
Response from LensCrafters
November 19, 2023
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Craig Tarallo
October 13, 2023
5.0/5
Customer service was great! Every time I’ve been in the store they have been super helpful!
Response from LensCrafters
October 14, 2023
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
De-Nice Diaz
October 09, 2023
5.0/5
Great service, from the time I walked in though the time I left.
Response from LensCrafters
October 10, 2023
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
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Barbara Budaj
October 04, 2023
5.0/5
Walked in on a busy weeknight-after a long day. The team was welcoming and kind. They made space for me and fixed my glasses quickly and with a smile. Best part of my day!
Response from LensCrafters
October 06, 2023
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Stephen Czapor
September 28, 2023
5.0/5
Response from LensCrafters
September 29, 2023
Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!
sophia clarke
September 15, 2023
5.0/5
Very good
Response from LensCrafters
September 15, 2023
Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!
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Nabeel Jawaid
September 11, 2023
5.0/5
Came in to repair my glasses after I broke them by accident trying to loose them on my head, they helped me fix them & loosen them for me all in under 5 minutes. They did not charge me at all for the repair. Amazing team & customer service!
Response from LensCrafters
September 11, 2023
Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!
Travis Allocca
September 06, 2023
5.0/5
Response from LensCrafters
September 06, 2023
Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!
Sweata Giri
August 22, 2023
5.0/5
Love it. Came in to get my glasses repaired and the ladies here helped me out asap Highly recommend them!
Response from LensCrafters
August 23, 2023
Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!
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Kejsi NA
August 22, 2023
5.0/5
I recently had the pleasure of being assisted by Andrea at LensCrafters. She was incredibly helpful in guiding me through the process of transferring my lenses to a new frame. Her expertise and patience stood out, and she ensured I left with a pair of glasses that were both comfortable and stylish. I highly appreciate her dedication and would recommend anyone to seek her assistance. Thank you, Andrea, for such a wonderful experience!
Response from LensCrafters
August 23, 2023
Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!
Lilly Carragher
August 18, 2023
5.0/5
I love Marietta- always accommodating and knowledgeable. I call ahead of time because she is the only one I will work with.
Response from LensCrafters
August 21, 2023
Thank you for your feedback! We are happy to hear about your positive experience and look forward to serving you!
Daniel DeCarlo
August 12, 2023
5.0/5
I have been a LensCrafters customer for 20 years. The staff is always courteous and go out of their way to make it a great experience! I definitely recommend LensCrafters in Rocky Hill, CT
Response from LensCrafters
August 16, 2023
Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!
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Bobby Venetianer
July 22, 2023
5.0/5
They were extremely helpful in fixing my sunglasses. Very nice people working there. Great selection of frames and sunglasses. Definitely will go back.
Response from LensCrafters
July 22, 2023
Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!
Karen Hastings
July 17, 2023
5.0/5
Came to Rocky Hill Lens Crafters to have the screw replaced in my glasses and my sun glasses tightened. Marietta was so kind and did both free of charge. Only had to wait as long as it took her to do the fixes. Really wonderful and quick service!
Response from LensCrafters
July 20, 2023
Thanks for your review! We are happy to hear our team was welcoming to you during your visit, making this a great experience for you. We look forward to your next visit!
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