<script type="application/ld+json">{"@context":"http://schema.org","@type":"SpecialAnnouncement","name":"YOUR EYES FIRST","text":"New Styles have just arrived! Visit us for your personalized eyecare experience and find your perfect look! <b>Get 50% off lenses with frame purchase.</b> Arrange your eye exam now. We accept most vision insurance plans, including: Blue Cross, Greenshield, Sunlife, Canada Life, Manulife, Equitable Life of Canada and many more. At LensCrafters all prescriptions are welcome!","category":"https://www.wikidata.org/wiki/Q81068910"}</script><script type="application/ld+json">{"@context":"http://schema.org","@type":"AggregateRating","itemReviewed":{"@type":"LocalBusiness","name":"Woodgrove Centre"},"ratingValue":"4.6 out of 5.0","reviewCount":304}</script><script type="application/ld+json">[{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"T C"},"datePublished":"2025-03-04T03:23:58.212Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Absolute scam do not go here. My prescription for my glasses is completely wrong after being in a total of 3 times to fix them to the point I can’t even wear them and will have to pay to go elsewhere again. The only good part is the sales team they were fantastic.","comment":{"@type":"Comment","name":"","datePublished":"2025-03-05T08:06:52.995Z","text":"Thank you for your review. We are sorry to hear that your experience at LensCrafters did not meet your expectations. We strive to provide the best customer service in the industry. Please go to www.luxotticacustomercare.com/lenscrafters/careform so we can work to correct this issue for you."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Debra Vallender"},"datePublished":"2025-02-25T05:11:16.016Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The doctor was very pleasant and thorough. Amelia was extremely helpful and patient with me changing my mind on frames quite a few times. I didn't feel rushed at all. Thank you\nAnd the deals and prices are great!","comment":{"@type":"Comment","name":"","datePublished":"2025-03-03T18:16:14.04Z","text":"Thank you for your review! \nWe are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. \nWe hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Cindy Somers"},"datePublished":"2025-02-25T00:29:47.317Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Amelia is amazing, my whole family purchases from LC and we all love having Amelia help us make the right frame style and lens selection! Thank you ☺️","comment":{"@type":"Comment","name":"","datePublished":"2025-02-25T07:01:48.283Z","text":"T!!.!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"H"},"datePublished":"2025-02-14T00:50:24.695Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Ladies working here were super friendly and helpful. I’d recommend this LensCrafters to anyone.","comment":{"@type":"Comment","name":"","datePublished":"2025-02-15T01:24:31.171Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jade Hathaway"},"datePublished":"2025-02-12T00:18:23.797Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2025-02-12T08:06:14.098Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Sharon Hooton"},"datePublished":"2025-01-31T21:19:09.785Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I received exceptional service from Amelia when shopping for new glasses in the Woodgrove store last week. She was very professional, helpful, and honest and made buying glasses easy. She took her time to really find out what I wanted and despite being very busy, she managed to serve every customer calmly and efficiently and gave excellent service to everyone. Thank you, Amelia. I really hope the managers appreciate how good you are at your job.","comment":{"@type":"Comment","name":"","datePublished":"2025-02-01T06:20:06.727Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Xin Zheng"},"datePublished":"2025-01-30T05:16:10.559Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Went to pick up my new glasses today but needed some adjustment because they're too loose. The staff ( name sounds like Anul) manipulated and bent the glasses in a very funny way and had me try it on. I said they're very uncomfortable, but she said that is how Oakley it is in a very unpleasant tone.\n\nLooks like she's not capable of doing her job properly! I said this because she has previously almost ruined my other glasses but I let it go. But today looking at my $800 brand new glasses got ruined again, I'm very disappointed and regretted to have trusted her again. She has a very bad attitude as well, sounds very cold and unbothered.","comment":{"@type":"Comment","name":"","datePublished":"2025-01-31T07:59:51.389Z","text":"Thank you for your review. We are sorry to hear that your experience at LensCrafters did not meet your expectations. We strive to provide the best customer service in the industry. Please go to www.luxotticacustomercare.com/lenscrafters/careform so we can work to correct this issue for you."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Tracey Anderson"},"datePublished":"2025-01-26T06:09:07.787Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Excellent service, professional and really paid attention to what I was looking for. Thank you!","comment":{"@type":"Comment","name":"","datePublished":"2025-01-27T02:46:30.762Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Terry Berger"},"datePublished":"2025-01-17T21:34:25.841Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Anu is an amazing consultant- her knowledge of lens selection and frame selection to accommodate the type of lens was outstanding. She was honest and explained all the warranty and other LensCrafters policies. I felt very confident in my purchase when I left the store. Thanks again Anu","comment":{"@type":"Comment","name":"","datePublished":"2025-01-18T06:20:38.692Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Rica Harmata"},"datePublished":"2025-01-09T02:00:29.93Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2025-01-10T01:44:50.452Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Gayle and Geoff Appleton"},"datePublished":"2025-01-09T00:04:01.018Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Excellent efficient and friendly service","comment":{"@type":"Comment","name":"","datePublished":"2025-01-09T06:56:25.426Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Leo Bechamp-Rear"},"datePublished":"2025-01-07T20:34:53.125Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Timely professional service!!\nSpecifically Olivia’s service was next to none.","comment":{"@type":"Comment","name":"","datePublished":"2025-01-08T05:26:20.367Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Garnet Gardenia"},"datePublished":"2025-01-04T21:48:57.59Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Dr. Singh and his team are very pleasant and professional! Allison at the storefront is very informative and helped me to find the perfect fit and style of glasses!","comment":{"@type":"Comment","name":"","datePublished":"2025-01-05T09:42:08.124Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"David Wehowsky"},"datePublished":"2024-12-26T23:39:33.207Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Thank you 👍","comment":{"@type":"Comment","name":"","datePublished":"2024-12-27T07:27:51.91Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Janjoal Castillo"},"datePublished":"2024-12-26T22:02:09.788Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-12-27T06:19:25.458Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Mia Paola Sedlar"},"datePublished":"2024-12-23T22:45:04.444Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Amazing ladies, Alison and Amelia helped me with my new frames. Excellent service, very kind and considerate, professional and precise.","comment":{"@type":"Comment","name":"","datePublished":"2024-12-24T08:01:04.781Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Gus Lee"},"datePublished":"2024-12-19T19:12:09.648Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great service at Lenscrafters at Woodgrove Mall. Monica fixed both my readers that had lost their nose pieces. She upgraded me to newer, softer ones and at no charge. Thanks so much.","comment":{"@type":"Comment","name":"","datePublished":"2024-12-20T04:06:24.485Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"GUY MCINNES"},"datePublished":"2024-12-17T22:03:10.27Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The staff were great helping me understand the process from the eye exam to the selection of frames and lens..friendly store..i would recomend lenscrafters to anyone","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"langley4u"},"datePublished":"2024-12-12T21:13:45.143Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Knowledgeable and friendly staff made my purchase experience fantastic. Special thanks to Olivia who helped me out.","comment":{"@type":"Comment","name":"","datePublished":"2024-12-16T17:26:33.482Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"טלי אסולין"},"datePublished":"2024-12-06T06:35:03.866Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Thank you, Amelia about the good service. I really like you, she’s being so nice and she’s helped me a lot, thank you, Amelia","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Devin A"},"datePublished":"2024-12-01T05:05:51.614Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great people and not too busy.","comment":{"@type":"Comment","name":"","datePublished":"2024-12-09T18:17:00.216Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Uche Oweleke"},"datePublished":"2024-11-10T20:12:39.15Z","reviewRating":{"@type":"Rating","ratingValue":"4","bestRating":"5"},"reviewBody":"Service was top notch!","comment":{"@type":"Comment","name":"","datePublished":"2024-11-12T21:09:47.143Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"B Dog"},"datePublished":"2024-11-04T23:53:45.973Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great job Amelia!! You’re great at your job.","comment":{"@type":"Comment","name":"","datePublished":"2024-11-05T21:49:02.009Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Samantha McIvor"},"datePublished":"2024-11-01T23:24:41.231Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-11-07T19:39:36.326Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"J Schroeder"},"datePublished":"2024-10-27T19:07:43.649Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Customer services is awesome.","comment":{"@type":"Comment","name":"","datePublished":"2024-11-01T18:57:35.56Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Emma"},"datePublished":"2024-10-09T00:18:17.504Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great place! Super nice and helpful staff","comment":{"@type":"Comment","name":"","datePublished":"2024-10-09T17:23:48.598Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jogeeta Naigi"},"datePublished":"2024-10-08T20:46:58.445Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Amelia was fast and very professional!!\nYour positive attitude and willingness to go the extra mile for customers is very much appreciated!!!\nThank you again !!\nYou made me feel confident in the purchase !","comment":{"@type":"Comment","name":"","datePublished":"2024-10-11T19:58:13.076Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Roman Chmelenko"},"datePublished":"2024-10-05T22:49:55.465Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Good service and maintenance ! Good staff ! Thanks Bharat Team Lead","comment":{"@type":"Comment","name":"","datePublished":"2024-10-11T19:20:05.307Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jeremy Conn"},"datePublished":"2024-09-16T02:10:31.975Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Allison was great in helping to fix our sunglasses! So quick and friendly!","comment":{"@type":"Comment","name":"","datePublished":"2024-09-16T13:27:03.117Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Aquino Gigs"},"datePublished":"2024-09-14T23:06:29.093Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Bharat, the team lead at Woodgrove Branch, did a phenomenal job in helping me get the best specs for my budget! He definitely made me feel appreciated as a long-time Lenscrafters client! Hats off, Kudos to Bharat & keep up the great work!","comment":{"@type":"Comment","name":"","datePublished":"2024-09-16T14:31:56.571Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Rourke"},"datePublished":"2024-09-14T16:38:36.7Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Large selection and good service","comment":{"@type":"Comment","name":"","datePublished":"2024-09-16T16:23:31.408Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Shannon Constance"},"datePublished":"2024-09-10T17:46:31.049Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-09-11T14:25:07.215Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Adrian Miles"},"datePublished":"2024-09-02T07:04:08.512Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The process was seamless, straight-forward and very helpful. The representative was able to understand my lifestyle and thus the right options (specifically regarding lenses) were delivered. I appreciated the options provided.","comment":{"@type":"Comment","name":"","datePublished":"2024-09-12T13:50:35.533Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kritter Maverick"},"datePublished":"2024-08-25T07:35:25.49Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great customer service, thank you Alison 🙏\nGreat selection and wonderful prices!!","comment":{"@type":"Comment","name":"","datePublished":"2024-08-26T01:21:34.516Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ian Funay"},"datePublished":"2024-08-12T21:41:40.598Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-08-13T05:32:05.586Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Rob Daniels"},"datePublished":"2024-08-10T18:43:14.806Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Awesome 😎 service thanks","comment":{"@type":"Comment","name":"","datePublished":"2024-08-11T05:49:44.033Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Syd Johnston"},"datePublished":"2024-07-11T17:48:32.148Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Amelia is the absolute best! She is so helpful in every way possible, she was very patient with how picky I am with my frames. She made sure they were a perfect fit. She answered all my questions, even the stupid ones! Highly highly recommend!!","comment":{"@type":"Comment","name":"","datePublished":"2024-07-12T03:48:32.898Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Mark Spurr"},"datePublished":"2024-07-04T15:17:17.943Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I had excellent service from Anu Gill, eyewear consultant, a few days ago. It was just a repair to my eyeglass nose pads, she changed both out even though only one was broken. I will definitely go back to see her for my next pair of glasses.","comment":{"@type":"Comment","name":"","datePublished":"2024-07-05T01:45:33.325Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Bharat Khati"},"datePublished":"2024-07-02T20:18:34.547Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-07-03T04:03:54.276Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Alison & Pat Pavan"},"datePublished":"2024-06-23T02:28:34.576Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-06-24T00:56:48.126Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Cade Smith"},"datePublished":"2024-06-20T02:26:48.815Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"I picked up the ray bands smart glasses from my local store. The glasses themselves are great but the customer service was lacking. I didn't get shown how to turn on the glasses or even connect them. I am super excited about the glasses but the treatment from the staff was not good. I kind of felt like I was pushed out of the store after spending as much as these glasses were I expected an amount of Customer service.","comment":{"@type":"Comment","name":"","datePublished":"2024-06-21T01:30:40.293Z","text":"Thank you for your review. We are sorry to hear that your experience at LensCrafters did not meet your expectations. We strive to provide the best customer service in the industry. Please go to http://ms.spr.ly/6264Y2cxI so we can work to correct this issue for you."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Bob Lockrey"},"datePublished":"2024-06-19T20:19:12.986Z","reviewRating":{"@type":"Rating","ratingValue":"4","bestRating":"5"},"reviewBody":"Amelia is very pleasant and competent.","comment":{"@type":"Comment","name":"","datePublished":"2024-06-20T07:23:38.887Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Maria Demelocamara"},"datePublished":"2024-06-19T19:17:31.497Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Worst customer service ever. No help and too busy gossiping the coworkers. Also my son bought expensive Ray ban meta from there and they never showed how to use them and just shoved him off. Bad reps for ray ban.","comment":{"@type":"Comment","name":"","datePublished":"2024-06-20T06:30:01.412Z","text":"Thank you for your review. We are sorry to hear that your experience at LensCrafters did not meet your expectations. We strive to provide the best customer service in the industry. Please go to http://ms.spr.ly/6268YFL0M so we can work to correct this issue for you."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Amelia Corfield"},"datePublished":"2024-06-19T02:32:13.925Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-06-20T02:55:52.866Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Don MacDonald"},"datePublished":"2024-06-10T21:13:55.21Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The ladies helped me repair my sun glasses, that I had purchased directly from Oakley, no questions asked. They were friendly and helpful. Great customer service!","comment":{"@type":"Comment","name":"","datePublished":"2024-06-11T04:48:37.525Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Miss Fox"},"datePublished":"2024-06-09T11:29:19.425Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Excellent customer service, they are very helpful and repaired my glasses super fast. Thank you!","comment":{"@type":"Comment","name":"","datePublished":"2024-06-10T01:04:44.506Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Monique Prouten"},"datePublished":"2024-06-08T03:33:52.481Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Lenscrafters at the Woodgrove mall is a great place to get new glasses. They have great deals and knowledgable, friendly staff.","comment":{"@type":"Comment","name":"","datePublished":"2024-06-09T01:09:34.75Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Rose Warrior"},"datePublished":"2024-06-01T20:41:20.514Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-06-02T07:14:09.757Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"seaswirl rider"},"datePublished":"2024-05-28T02:54:19.765Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Quick, friendly service, with good quality lenses and a great price.","comment":{"@type":"Comment","name":"","datePublished":"2024-05-29T01:00:48.241Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"LVI"},"datePublished":"2024-05-26T23:06:00.757Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Amelia provided terrific service! Great selection and sale too.","comment":{"@type":"Comment","name":"","datePublished":"2024-05-27T06:10:35.938Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Chris Anderson"},"datePublished":"2024-05-18T23:52:42.307Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Helpful, rapid, friendly, great service, they aim to please. Its by far the best place in town for glasses n sunglasses, great selection as well.","comment":{"@type":"Comment","name":"","datePublished":"2024-05-20T00:11:11.03Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jim Dawes"},"datePublished":"2024-05-18T19:26:26.685Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"good service very helpfull and freindly","comment":{"@type":"Comment","name":"","datePublished":"2024-05-19T04:55:09.509Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Beaudrys Bunnies Entertainment"},"datePublished":"2024-05-17T02:18:31.915Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"The sales associate told me to fill out the review and give him a 10 I didn't like that so 4/10","comment":{"@type":"Comment","name":"","datePublished":"2024-05-18T00:48:39.862Z","text":"Thank you for your review. We are sorry to hear that your experience at LensCrafters did not meet your expectations. We strive to provide the best customer service in the industry. Please go to http://ms.spr.ly/6261YkfIb so we can work to correct this issue for you."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Tony Do"},"datePublished":"2024-05-13T21:10:20.299Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I lost a screw holding the lens in the frame. Monique and Amelia were very friendly and helpful and got my glasses fixed right away for me.","comment":{"@type":"Comment","name":"","datePublished":"2024-05-14T03:58:47.629Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Berna Golobar"},"datePublished":"2024-05-13T20:53:21.602Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-05-14T03:49:09.416Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Danny Eaton"},"datePublished":"2024-05-05T18:29:21.661Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I sat on my sunglasses and bent the frame arm - brought them here and LensCrafters kindly fixed the arm while I waited and didn't charge for the service.","comment":{"@type":"Comment","name":"","datePublished":"2024-05-06T02:39:14.823Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Shery May Robles"},"datePublished":"2024-05-04T04:43:37.565Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The staff are very polite and helpful, especially Ms. Anu and Mr. Bharat. Thanks a lot!","comment":{"@type":"Comment","name":"","datePublished":"2024-05-05T00:17:12.558Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"D TM"},"datePublished":"2024-04-14T01:24:07.357Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Highly recommended! I got new glasses without even planing on it. Alison made everything so efficient and pleasant. Definitely 10/10","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Daryk Clark"},"datePublished":"2024-04-08T00:17:30.308Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great experience. Allison was helpful and knowledgeable about glasses.","comment":{"@type":"Comment","name":"","datePublished":"2024-04-09T00:18:49.906Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Stuart Kennard"},"datePublished":"2024-04-05T08:03:09.351Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-04-06T01:06:16.87Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Pati Marcellus"},"datePublished":"2024-04-03T19:51:17.829Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Came in to see about getting some new glasses in February. The manager, did a pre-authorization on a Saturday and submitted it to my healthcare plan, and she was gonna call me back on the Monday or Tuesday to let me know what is covered. I never heard anything for over a week, so I came in, and the manager wasn’t in, and the person I talked to didn’t know what would be covered. So I just said to cancel the order. Then I go to another eyeglass place and I’m told that LensCrafters has been paid for these glasses. It was not a pre-authorization, but a submission. Now I’m pissed because I can’t get another pair of glasses until LensCrafters sends the money back to my healthcare plan. Which can take up to three months is what I’m told. Very unacceptable!!! At no time I told that they don’t do pre-authorizations. Now today I go back into LensCrafters and Amelia, the optician, has been wonderful getting this figured out so I don’t have to wait any longer for new glasses.","comment":{"@type":"Comment","name":"","datePublished":"2024-04-04T08:48:21.532Z","text":"Thank you for your review. We are sorry to hear that your experience at LensCrafters did not meet your expectations. We strive to provide the best customer service in the industry. Please go to http://ms.spr.ly/6263c0OG5 so we can work to correct this issue for you."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"LINDSAY MCLEOD MCLEOD"},"datePublished":"2024-03-26T02:41:33.886Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Excellent service.Amelia helped greatly in my purchase.Obviously not this girls first rodeo.No pressure","comment":{"@type":"Comment","name":"","datePublished":"2024-03-27T01:22:07.565Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kevin Calder"},"datePublished":"2024-03-22T19:40:38.846Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I needed the nosepads relaced on my glasses, and Allison was able to help me no questions asked. I am very happy with the service I received, and will definitely be back when I need a new pair of glasses.","comment":{"@type":"Comment","name":"","datePublished":"2024-03-23T03:57:37.057Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Patrick Konkin"},"datePublished":"2024-03-14T20:07:22.226Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The service staff at LensCrafters in Nanaimo are very friendly and precise in their measurements. We have been going there for the past 20 years and the service level has remained exceptional. The ophthalmologist performing exams adjacent to the store is by far one of the most knowledgable individuals in his field. He is thorough and is not hesitant to refer to colleagues that specialize in certain areas if required.","comment":{"@type":"Comment","name":"","datePublished":"2024-03-15T02:41:36.522Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Taylor Biscan"},"datePublished":"2024-03-10T18:13:13.35Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very wonderful establishment! Very help and fast, would highly recommend!","comment":{"@type":"Comment","name":"","datePublished":"2024-03-11T06:07:00.329Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"kris krazor"},"datePublished":"2024-03-02T00:20:43.46Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great prices and service, fairly quick getting glasses to you","comment":{"@type":"Comment","name":"","datePublished":"2024-03-02T01:23:49.153Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Lisa Jonas"},"datePublished":"2024-02-23T21:16:53.191Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-03-05T19:08:24.727Z","text":"Thanks for your review! We look forward to seeing you again! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"L. Alberto Rosales"},"datePublished":"2024-02-22T03:39:41.176Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Thank you so much for all your help Amelia!","comment":{"@type":"Comment","name":"","datePublished":"2024-02-23T07:50:52.872Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Aaron Slotiuk"},"datePublished":"2024-02-22T02:01:50.928Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Superb service from Anu; you had the repair parts for my vintage Ray-Bans and had them fixed in just a few minutes! And you didn't even charge me. Thank you for your dedicated customer service!","comment":{"@type":"Comment","name":"","datePublished":"2024-02-23T08:21:48.921Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Robin McLay"},"datePublished":"2024-02-04T00:13:22.664Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great service from Allison at the Nanaimo location . She provided exceptional service in adjusting my glasses and replacing the lenses on a pair of sunglasses. This was my second visit and the same great service.Always service oriented and highly professional - 5 stars and a great team too","comment":{"@type":"Comment","name":"","datePublished":"2024-02-04T01:38:52.066Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Rod Swanson"},"datePublished":"2024-02-03T02:54:33.539Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-02-16T20:46:16.725Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Glenda James"},"datePublished":"2024-02-01T14:57:03.667Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"My latest experience (August 2023) with LensCrafters was nothing but horrifying. I bought 2 prs of glasses, (bifocal's) had trouble reading with them went back numerous times, no amount of adjustments would help. Asked for a refund (over $2500) as I wasn’t able to wear either of them for reading.\n\nTook one pair to FYI asked them to make up another pair of lenses for one pair of frames. Just picked them up from FYI yesterday AND I can read with them. How happy I am! In both cases I purchased top of lenses from both LC & FYI. No comparison, FYI was top in customer service. I did have to pay another $1100 for the new lenses but at least I have one or I can use!!! Total cost $3500. Going back to LC now that I gave this pr and request a refund again, will post what the outcome is. Hopefully they will stand by their products. 🥴","comment":{"@type":"Comment","name":"","datePublished":"2024-02-02T15:12:25.116Z","text":"Thank you for your review. We are sorry to hear your experience at LensCrafters did not meet your expectations. We strive to train our associates to be the best in the marketplace. Please go to http://ms.spr.ly/6262i2G4n so we can follow up and redirect your concern to appropriate person. "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Peter Von Stein"},"datePublished":"2024-01-25T00:32:49.313Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I had lost the bridge on my LensCrafters glasses. The friendly staff took care of this in a short while. No charge. Good Service. Thank you.","comment":{"@type":"Comment","name":"","datePublished":"2024-01-25T01:38:54.196Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ian Stadel"},"datePublished":"2024-01-17T01:42:42.252Z","reviewRating":{"@type":"Rating","ratingValue":"4","bestRating":"5"},"reviewBody":"Had a great experience purchasing new glasses. Everyone was very helpful. So nice to get the eye exam done then go right next door to the glasses side. Made it very easy to get it all done quickly.","comment":{"@type":"Comment","name":"","datePublished":"2024-01-18T07:42:30.335Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Bill MacGougan"},"datePublished":"2024-01-04T23:24:21.158Z","reviewRating":{"@type":"Rating","ratingValue":"4","bestRating":"5"},"reviewBody":"I've dealt with Lenscrafters at Woodgrove multiple times. In my experience their service ranges from okay to extraordinary (usually in the good to excellent range). Recently I bought two new sets of prescription lenses for my Oakley Flak frames. Not inexpensive. However, the new lenses wouldn't fit in the old case. When asked, the rep told me they couldn't help with that (shrug). On the other hand I've had folks there that would immediately, in such circumstances, jump into action and ensure that every element of my transaction was as close to perfect as possible. I've since found multiple solutions for the lens storage issue and I'm sure others there would have as well. That said, I've dealt with a number of their competitors over the years, none stack up.\nI would (and do regularly) recommend them.","comment":{"@type":"Comment","name":"","datePublished":"2024-01-05T02:14:24.554Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Paul Lemelin"},"datePublished":"2024-01-01T04:51:28.902Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"They were extremely helpful in finding the glasses I was looking for, and took the time to go through all the details and what I wanted , service was great 👍","comment":{"@type":"Comment","name":"","datePublished":"2024-01-02T07:04:47.557Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"James McMillan"},"datePublished":"2023-12-08T23:06:55.694Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I’ve been going here for 4 years and have nothing but great things to say.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Glen Paquette"},"datePublished":"2023-12-08T22:05:10.854Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Pleasant and professional staff. Great selection of glasses and a lot of positive energy in their beautiful showroom.","comment":{"@type":"Comment","name":"","datePublished":"2023-12-09T03:11:03.804Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Lor Lor"},"datePublished":"2023-12-02T20:14:11.547Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Allison was fantastic - was so professional and efficient. She explained everything and I left the store feeling taken care of and satisfied with her assistance. Good job!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Christine"},"datePublished":"2023-11-26T18:40:29.817Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"I was so disappointed!!! From the reviews I thought I would get good service, but no. I walked in and noticed two employees sitting around doing nothing. Not once to they ask me if I needed any help, but when a lady walked in looking gorgeous, both employees seem to magically wake up and helped the lady pick out some glasses. I went elsewhere and spent 1200 on my new glasses.","comment":{"@type":"Comment","name":"","datePublished":"2023-11-27T21:44:31.466Z","text":"Thank you for your review. We are sorry to hear your experience at LensCrafters did not meet your expectations. We strive to train our associates to be the best in the marketplace. Please go to http://ms.spr.ly/6266iz6Oj so we can follow up and redirect your concern to appropriate person. "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"corey rolston"},"datePublished":"2023-11-11T04:56:00.668Z","reviewRating":{"@type":"Rating","ratingValue":"4","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Danielle Fourchalk"},"datePublished":"2023-10-21T20:35:33.097Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Our whole family got glasses today. We were so utterly pleased with the service. Allison was very knowledgeable and a pure pleasure to work with. Highly recommend!!","comment":{"@type":"Comment","name":"","datePublished":"2023-12-12T17:03:23.918Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jamie D"},"datePublished":"2023-10-13T21:36:57.793Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Definitely have the most designer sunglasses in the mall if you’re looking for a prescription pair. Allison and staff were super helpful with my purchase!","comment":{"@type":"Comment","name":"","datePublished":"2023-10-14T02:23:52.487Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Harmandeep Deep"},"datePublished":"2023-10-08T04:48:55.852Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I had very good experience with staff helped me out with selecting pair Anu Gill Was very professional I recommend this location for your eyeglasses","comment":{"@type":"Comment","name":"","datePublished":"2023-10-09T11:23:43.056Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Allison McNally"},"datePublished":"2023-10-03T04:55:25.996Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"We need my child’s glasses and prescription asap and Allison made that happen and they were all ready in 20min!","comment":{"@type":"Comment","name":"","datePublished":"2023-10-03T19:55:17.213Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Tina House"},"datePublished":"2023-09-30T22:54:53.814Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Had a great experience at LensCrafters Woodgrove Centre Nanaimo, BC. Eyewear Consultant Anu Gill was a great help and very patient with the time it took me to pick out frames, and helped me choose the right ones when I couldn't decide! She explained all options, offered great sales deals and gave me all the time I needed. I had used LensCrafters years ago for glasses but went with someone else for my last ones. Regretted it ever since as LensCrafters provided a much better lens for my prescription, and aligned the progressive lenses perfectly. Lesson learned! I will stay with LensCrafters from now on!","comment":{"@type":"Comment","name":"","datePublished":"2023-10-01T01:04:46.348Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Doobin"},"datePublished":"2023-09-26T21:19:55.467Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Amelia was amazing. I was in and out of there in 15 minutes. She helped me understand how to apply my insurance. Picked me the perfect frames and had me feeling like I got an amazing deal!\nGo See Her!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Manshanden"},"datePublished":"2023-09-21T22:33:59.79Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very good ! Let me look without being pushy or impatient . I choose frames that were a little small originally, and I was able to swap them for a better fit . Staff was swift and knowledgeable when I was ready and made it painless . Would highly recommend!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Lauren Ashbee"},"datePublished":"2023-09-19T21:03:52.741Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great experience!","comment":{"@type":"Comment","name":"","datePublished":"2023-09-21T00:54:06.843Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Angela Faye Barnard"},"datePublished":"2023-09-12T18:53:50.481Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Awesome shout out to Allison Shaw at Lenscrafters. I enquired about fixing my own personal sunglasses that were missing a tiny screw. Allison not only gave me the right screw, but also fixed them for me. It was lovely to get unexpected, no charge service!","comment":{"@type":"Comment","name":"","datePublished":"2023-09-13T20:22:42.225Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jennifer Abrahamson"},"datePublished":"2023-09-11T20:07:55.523Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Super experienced","comment":{"@type":"Comment","name":"","datePublished":"2023-09-11T20:58:27.684Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Barbara Allen"},"datePublished":"2023-09-06T00:16:18.178Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Amelia was very efficient & helpful","comment":{"@type":"Comment","name":"","datePublished":"2023-09-06T01:17:25.995Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Sonia Higuera"},"datePublished":"2023-09-04T20:58:31.863Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Today I visited Len’s crafters and got great customer service from Monique!","comment":{"@type":"Comment","name":"","datePublished":"2023-09-05T18:35:43.137Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Shelley Birchard"},"datePublished":"2023-08-29T01:14:17.51Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Unfortunately, I am leaving a low star review. My husband and I were in shopping for glasses today as we were both in need of new glasses.\n\nMy husband sat at the desk for approximately an hour waiting to purchase a set of glasses. When I noted that he was waiting to the person tending to my purchase-she indicated that the other customer specifically needed help to find frames.\n\nI initially asked for a quote, but the person submitted the purchase. At the final step if purchase there was last minute upsell if the lens to the frames that was not included in the initial details.\n\nMy husband lost patience and will be taking his business elsewhere. He was very frustrated that he was not connected to the other person. Perhaps the retail agents work on commission, but it shouldn't negatively impact a customer from getting the help to purchase his glasses.","comment":{"@type":"Comment","name":"","datePublished":"2023-08-29T02:01:42.601Z","text":"Hi there, thank you for your review. We are sorry to hear about your experience. Please go to http://ms.spr.ly/62609TNfA to follow up so we can work to correct this issue. \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Afsaneh Golmakani"},"datePublished":"2023-08-27T20:54:57.225Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2023-08-29T16:33:45.134Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jacqueline Williams"},"datePublished":"2023-08-26T20:20:15.643Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Extremely pleased with professional helpful eye exam with exceptional customer service (salesperson Anu) assistance in selection of glasses & sunglasses frames with prescription .. and good deals","comment":{"@type":"Comment","name":"","datePublished":"2023-08-29T19:19:37.039Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!\n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Asher"},"datePublished":"2023-08-21T17:26:39.887Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"It’s warm and fun to be in the people there are very nice and are amazing with helping everyone","comment":{"@type":"Comment","name":"","datePublished":"2023-08-22T01:16:54.505Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Derk Shephard"},"datePublished":"2023-08-20T22:58:10.062Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2023-08-21T17:46:06.454Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Dan Millson"},"datePublished":"2023-08-02T20:33:35.64Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Quick service from friendly staff. Allison showed me the differences between lens types, explained the cost breakdown and helped me with frame selection.","comment":{"@type":"Comment","name":"","datePublished":"2023-08-03T15:23:14Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Marcus Beuk"},"datePublished":"2023-08-01T22:07:18.517Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2023-08-02T16:19:30.305Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Paige MacLachlan"},"datePublished":"2023-07-26T01:17:49.232Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Amazing staff, they are very helpful in picking frames and lenses perfect for me and my vision needs! I am always happy when I get glasses from them.","comment":{"@type":"Comment","name":"","datePublished":"2023-07-26T01:37:48.315Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Laura Wiersma"},"datePublished":"2023-07-22T00:28:28.035Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2023-07-22T15:32:01.607Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!\n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Lisa Danesin"},"datePublished":"2023-07-19T21:27:25.543Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Fast, friendly, knowledgeable service. Great selection of frames. Highly recommend.","comment":{"@type":"Comment","name":"","datePublished":"2023-07-20T16:12:46.551Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!\n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ron Berthiaume"},"datePublished":"2023-07-05T22:04:21.711Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Amelia was able to put it together in about an hour for my emergency glasses need.","comment":{"@type":"Comment","name":"","datePublished":"2023-07-07T03:25:11.39Z","text":"Hi! Thank you so much for your review. We are excited to hear Amelia was able to help make your experience in LensCrafters a great one. We look forward to seeing you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Rashpal Khakh"},"datePublished":"2023-07-03T17:59:30.893Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"haven"},"datePublished":"2023-06-30T01:26:15.26Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"They were super great!! I walked in to get my glasses fixed and tightened and they helped me out with no hesitation even tho they aren’t my main business i work with.Highly recommend coming here, very nice people!!!","comment":{"@type":"Comment","name":"","datePublished":"2023-06-30T21:12:37.507Z","text":"Thank you for your feedback! We are happy to hear about your positive experience and look forward to serving you! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Steve McKean"},"datePublished":"2023-06-29T23:55:21.195Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I needed some assistance with my sunglasses today. Allison the store manager was quick to assist and made a quick repair to them at no cost. I was completely satisfied with my experience and would us LensCrafters again in the future.","comment":{"@type":"Comment","name":"","datePublished":"2023-06-30T21:16:54.687Z","text":"Thank you for your feedback! We are happy to hear about your positive experience and look forward to serving you! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jenny Misener"},"datePublished":"2023-06-25T23:45:52.777Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very helpful! Professional","comment":{"@type":"Comment","name":"","datePublished":"2023-06-29T00:26:43.855Z","text":"Thank you for your feedback! We are happy to hear about your positive experience and look forward to serving you! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"les doiron"},"datePublished":"2023-06-25T02:29:24.07Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"My eye exam team were fantastic, my salesperson Alison was incredible, she also saved me quite a bit of money on my purchase.\nI'm very happy with this experience, my second time as their customer.","comment":{"@type":"Comment","name":"","datePublished":"2023-06-26T20:23:16.927Z","text":"Thank you for your feedback! We are happy to hear about your positive experience and look forward to serving you! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Isabella Eastridge"},"datePublished":"2023-06-17T21:02:01.683Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Good service and very helpful! I came in with bent frames and they were fixed very quickly and they are much more comfortable to wear. Thank you so much!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ivan Bao"},"datePublished":"2023-06-16T21:34:27.839Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"They had great services. The employees (Alison & Monique) were very professional and patient. They even cleaned my old glasses for free. 10/10 will come back again!","comment":{"@type":"Comment","name":"","datePublished":"2023-07-12T20:53:24.145Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Anthony Cateaux"},"datePublished":"2023-06-01T18:36:00.339Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Excellent service great prices and quality products !","comment":{"@type":"Comment","name":"","datePublished":"2023-06-14T15:33:20.119Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kim D"},"datePublished":"2023-05-24T07:16:18.099Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"I would NOT recommend this location. The way they treated my senior disabled mother was inexcusable. They had no problem taking hundreds of dollars from her, then made her wait months with no answer as to where the glasses were.\nIt started with the manager telling me she had been calling my mother but never got an answer and left messages. There were no such calls made and when I confronted the manager, her demeanour indicated perhaps my mother was somewhat forgetful and might have forgotten.\nMy mother is as sharp as a whip with all of her facilities in tact so I was incredibly insulted. Perhaps she was not aware of call display and answering machines? My mother certainly wouldn’t be removing just the Lenscrafters number and no one else.\nFast Forward to a YEAR later. The first pair, the lenses were not done correctly and had to be returned, then another long wait. The second pair done (no problems calling this time), again the lenses were done incorrectly. Held up by weather issues and a disability, my mother was not able to get back into the store until the weather cleared (the store requested she come in). Once there, my mother voiced her concerns over the lens issue and the manager instantly became defensive.\n“Who else did you see? What did they say? Well I know what I’m doing, I’m highly trained and there is nothing wrong with these lenses”. She was incredibly condescending to my disabled mother, she grilled and tried to gaslight my mother. Then she had the nerve to ask my mother about health issues, was there anything she had that could change her vision in the short time since her last eye exam one year ago? “Oh you have diabetes! Oh well, that explains it then! You might need a new eye exam (for an additional cost), that’s probably why the glasses aren’t working for you!”\nIt took a lot of strength to keep my mouth shut, but I knew we were right, we had the facts and she was just a horrible person. My mother had an eye exam with another optometrist just days before we went back to LensCrafters to confront them. Her prescription was the same as the one a year prior, which confirmed the issue was the lenses. But LensCrafters was defensive and instead wanted to point the finger at my mother. They took a lot of money from her, so I hope they’re happy with themselves. We have taken our business elsewhere, and my mother finally has the glasses she needed all along.","comment":{"@type":"Comment","name":"","datePublished":"2023-05-24T20:30:05.844Z","text":"Hi there, thank you for your review. We are sorry to hear about your experience. Please go to http://ms.spr.ly/6266gjER8 to follow up so we can work to correct this issue. "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Plutos Dad"},"datePublished":"2023-05-19T18:44:04.03Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Thank you Paige for repairing my wife's glasses at no charge right before the last weekend. I was most impressed!","comment":{"@type":"Comment","name":"","datePublished":"2023-06-07T15:58:48.935Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Sheila Clark"},"datePublished":"2023-05-16T22:09:45.22Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Paige was friendly, knowledgeable and completed my purchase in an efficient manner. She was very helpful in ensuring my frame were the right size.","comment":{"@type":"Comment","name":"","datePublished":"2023-06-08T17:14:26.201Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Anna C"},"datePublished":"2023-05-09T04:42:50.407Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Recently had an eye exam with my local optometrist, he said my glasses from LensCrafters were not aligned well to my eyes even with the proper prescription. Got new lenses made from my local optometrist and it’s amazing how clear I can see now. I was having eye strain and seeing blurry for 3 years and I had no idea. Lens crafters has good selection for frames but they do not craft lenses well…. Ironically.","comment":{"@type":"Comment","name":"","datePublished":"2023-06-10T03:57:35.563Z","text":"Thank you for your review. We are sorry to hear your experience at LensCrafters did not meet your expectations. We strive to meet all of our customer needs. Please go to http://ms.spr.ly/6263gc7JJ to follow up so we can redirect your concern to the appropriate person. \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Nick Liang"},"datePublished":"2023-05-05T21:49:27.772Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2023-06-12T15:39:40.779Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"R. Novak"},"datePublished":"2023-05-03T05:02:48.069Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The staff at Lens Crafters were helpful, kind and knowledgeable. I will be dealing with them again in the future.","comment":{"@type":"Comment","name":"","datePublished":"2023-06-13T21:29:01.547Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Beverly Foster"},"datePublished":"2023-05-01T20:21:14.187Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Bought 2 pair of glasses last year. Ray Ban prescription sun glasses best glasses I have ever owned. Bought replacement insurance. Returned to Lenscrafter when year up just to check lenses. Informed I could do complete frame and lens replacement for $50 a pair with no questions asked. Great great warranty and prescription for progressive prescription perfect. I will recommend them and plan to return.","comment":{"@type":"Comment","name":"","datePublished":"2023-06-13T16:58:26.243Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jerry Zimmerman"},"datePublished":"2023-04-26T23:31:54.091Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very professional service.","comment":{"@type":"Comment","name":"","datePublished":"2023-06-08T00:47:51.645Z","text":"Thank you for your review. Our associates are some of the best around and we are always happy to hear our customers feel the same! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"david allen"},"datePublished":"2023-04-14T01:53:46.718Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Quality and quick info and discount.","comment":{"@type":"Comment","name":"","datePublished":"2023-04-19T13:54:04.879Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Susan Gioia"},"datePublished":"2023-04-04T14:55:28.445Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"It has been a while since I have been provided Amelia’s level of expertise when purchasing.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Eric Lachman"},"datePublished":"2023-04-01T03:01:44.925Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I wondered into Lens Crafters in the Wood Grove mall today looking for sunglasses as I lost mine on the trip down from Alberta, as soon as I walked in I was greated by an absolute Gorgeous very nice women named Hannesa! Not only was she very helpful , very knowledgeable and super friendly she was enjoyable to chat with during the process. I would 110% recommend this particular store to everyone wiling to listen ! And I for one will be going back , I may just throw my sunglasses in the ocean just to see that smile from Hannesa light up that store ! Thanks ladies for the painless experience! Cheers!\n\nEric L","comment":{"@type":"Comment","name":"","datePublished":"2023-04-06T16:19:34.287Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"OG Soda"},"datePublished":"2023-03-29T23:04:59.383Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Was very friendly an helpful with helping me fix my glasses!","comment":{"@type":"Comment","name":"","datePublished":"2023-04-04T18:10:06.331Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Denise Myers"},"datePublished":"2023-03-26T21:38:20.478Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Knowledgeable friendly and kind staff, affordable prices and clean and welcoming atmosphere. Customer service is over the top thank you very much.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Doris guest"},"datePublished":"2023-03-26T21:28:38.981Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Amazing customer service, clean atmosphere, excellent prices and knowledgeable and happy to help staff. Thank you so much.","comment":{"@type":"Comment","name":"","datePublished":"2023-03-27T14:15:31.689Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ky Sin"},"datePublished":"2023-03-25T17:43:49.816Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very nice and helpful.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Reema nemer"},"datePublished":"2023-03-19T22:20:30.183Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"They were so helpful with me and quick service\nThey don’t charge anything from me to fix my glasses\nThis is the company that I started in Nanaimo\nThanks","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Constance Froom"},"datePublished":"2023-03-16T15:35:53.68Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2023-03-22T16:18:02.884Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Eric Kinrade"},"datePublished":"2023-03-11T19:07:01.131Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Fixed my glasses free of charge! Thank you so much","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"kat B"},"datePublished":"2023-03-07T01:54:42.641Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Had great experience with Anu - she made the process of picking out nice glasses with frames super easy and fun.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"jim barkhouse"},"datePublished":"2023-02-26T20:55:07.337Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2023-03-06T19:15:21.712Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kelly Graham"},"datePublished":"2023-02-25T01:00:08.072Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Friendly and helpful staff. Didn't buy the glass there but they fixed my glass no charge or appointment. Really appreciated it since I can not see without my glass.","comment":{"@type":"Comment","name":"","datePublished":"2023-03-02T17:51:47.82Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Royston D'sa"},"datePublished":"2023-02-24T20:46:26.505Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Came here to fix the nose pad on my spectacles, they did an excellent Job. The staff here are friendly and welcoming.","comment":{"@type":"Comment","name":"","datePublished":"2023-03-02T15:36:38.573Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Nicole Soby"},"datePublished":"2023-02-23T22:31:35.755Z","reviewRating":{"@type":"Rating","ratingValue":"2","bestRating":"5"},"reviewBody":"Amelia was so helpful and kind. She was patient and helped me find what I wanted and needed within my budget. Unfortunately, my experience went way downhill from there. I received a call 2.5 weeks after ordered and one pair had the wrong lenses installed- they were made without the antireflective coting that i requested. When i went to pick up my glasses the second pair had the wrong color of lenses. I was told they would order the lenses needed as a color correction would darken the lens which i didn't want. I then received a voicemail saying they were going to color correct them when I already said I didn't want them darkened. I called twice to follow up and no one was available. Very frustrating and poor experience. Now I have two pairs of glasses that i can't use because i work on a computer and the sunglasses are too dark for this time of year.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Therese Dykstra"},"datePublished":"2023-02-07T22:35:34.708Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The staff were friendly and professional, very helpful. Dr. Singh explained each part of the exam and showed me all aspects of the eye on the computer. I certainly felt comfortable with the exam, usually am nervous. I got two sets of glasses at a discount and am very happy I was able to do everything in one visit. Highly recommend this clinic.","comment":{"@type":"Comment","name":"","datePublished":"2023-02-08T14:09:21.051Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"SRINIVASAN NATESAN UDAIYAR"},"datePublished":"2023-02-04T23:09:10.208Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Sohil Mehta"},"datePublished":"2023-01-29T02:43:20.689Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2023-02-03T18:11:29.299Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Sheryl Johnson"},"datePublished":"2023-01-27T00:48:35.023Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very nice store, amazing selection and prices. Really impressed with my consultant, Amelia! She knew what I wanted and guided me in the right direction!","comment":{"@type":"Comment","name":"","datePublished":"2023-02-01T17:07:13.181Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"April Zanchetta"},"datePublished":"2023-01-24T04:09:57.443Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Excellent service! Thanks for replacing my broken piece on my glasses @ no charge! I really appreciate your kindness ☺️","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jessi Armstrong"},"datePublished":"2023-01-22T22:05:17.517Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Fixed my daughter’s glasses for free when they broke at the mall. So happy with the sales rep Saldur.","comment":{"@type":"Comment","name":"","datePublished":"2023-01-30T19:05:04.657Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"School Soft"},"datePublished":"2023-01-20T00:39:45.792Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Appreciated the time and attention that I received from Allison in the store. She helped me wade through a variety of options. I also appreciate the Lenscrafter Happiness Guarantee. I tried progressives, but they weren't really what I ended up liking and was able to get the lenses replaced as a result.","comment":{"@type":"Comment","name":"","datePublished":"2023-01-25T17:29:37.202Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Vaughan Starr"},"datePublished":"2023-01-10T21:17:27.507Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Am taking the time to post this review because an email survey that was supposed to be sent did not make it to my inbox:\nAmelia was absolutely amazing! It was my first time up to bat for glasses and she took the time to show me a variety of frames and lens options, walking me through their respective benefits. As a result, I finished up buying two pairs, and did so confident in the knowledge that I had landed upon what was right for me. What had begun as a somewhat daunting affair having been turned into a relaxed and informative undertaking courtesy of her professionalism and service. Whatever you are paying this girl, it is not enough!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Troy Tompkins"},"datePublished":"2023-01-01T18:46:08.675Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Customer service was excellent. The lady’s name was Allison and she explained everything to me in quick order","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Anneke Bernard"},"datePublished":"2022-12-29T22:32:39.156Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Hanessa was wonderful and professional. Thank you Hanessa.","comment":{"@type":"Comment","name":"","datePublished":"2023-01-04T21:56:07.804Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Y K"},"datePublished":"2022-12-12T16:40:17.937Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-12-16T19:55:14.475Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ian Beeston"},"datePublished":"2022-12-04T00:12:11.402Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-12-07T14:52:26.369Z","text":"Thank you for your review. We are sorry to hear your experience at LensCrafters did not meet your expectations. We strive to meet all of our customer needs. Please go to https://www.luxotticacustomercare.com/lenscrafters to follow up so we can redirect your concern to the appropriate person. "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"benjie pablo"},"datePublished":"2022-11-27T00:35:25.862Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-11-30T17:57:06.089Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!\n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"John Bunning"},"datePublished":"2022-11-26T01:52:10.237Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Took advantage of sale at Lenscrafters. I was assisted by Hanessa, who is a very capable and knowledgeable sales rep. She guided me through the whole process from selecting the frames and lenses to the various options available. She made sure I was getting exactly what I needed for the best price. She really did her best for me and all with great charm and humour. A very positive experience all round.","comment":{"@type":"Comment","name":"","datePublished":"2022-11-29T16:58:20.951Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kimberly Robson"},"datePublished":"2022-11-18T04:33:36.322Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I took my daughter in to have her eyeglasses adjusted with glasses we didn't buy at Lenscrafters. We were met by an employee who was very friendly and happy to help us and adjusted my daughter's glasses. I didn't catch the employee's name but she was lovely to deal with and we left happy that we were able to fix my daughter's glasses free of charge. Thank you!","comment":{"@type":"Comment","name":"","datePublished":"2022-11-18T14:23:13.372Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Karlynn Henschel"},"datePublished":"2022-11-16T17:49:42.312Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"VERY HELPFUL AND QUICK SERVICE. WOULD RECOMMEND LENS CRAFTERS TO MY FRIENDS AND FAMILY.","comment":{"@type":"Comment","name":"","datePublished":"2022-11-21T19:09:19.073Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Christopher Peter"},"datePublished":"2022-11-15T19:31:36.229Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Super friendly and welcoming staff. Helped me get the best deal for what I need! Definitely going back in the future.","comment":{"@type":"Comment","name":"","datePublished":"2022-11-18T19:44:06.46Z","text":"Thank you for your review. Our associates are some of the best around and we are always happy to hear our customers feel the same! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Joseph Kennedy-Carrier"},"datePublished":"2022-11-09T19:29:53.02Z","reviewRating":{"@type":"Rating","ratingValue":"4","bestRating":"5"},"reviewBody":"Very knowledgeable, friendly, accomodating staff in all departments. You always feel listened too and know what your next steps are.","comment":{"@type":"Comment","name":"","datePublished":"2022-11-11T16:57:20.81Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!\n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Terry Reynolds"},"datePublished":"2022-11-03T16:34:15.454Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The experience at LenseCrafters was clearly positive. Good staff, great Optometrist, brightly lit displays and clear explanations resonated sharply with me. Do you see what I did there? If we cross off the best and worst reviews to find a fair average, they’d be 5 stars. The black and white winner. Also, I find retinas uglier than feet…. and I’ve seen my retinas now. They can direct bill and confirm coverage quickly.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Linda Peterson"},"datePublished":"2022-10-27T19:39:58.706Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"My eye exam was done elsewhere but I purchased my frames from Allison at LensCrafters. I never felt rushed or pressured but knew I could ask for help while choosing my frames. Allison provided personal, professional service. I was really impressed. Normally I worry about the measurements not being done properly or the frames not fitting well but Allison was so competent and explained everything she did as well as put through our insurance and discounts through BCAA and LensCrafters. Really pleased and will recommend LensCrafters and especially the Woodgrove Mall location and Allison!","comment":{"@type":"Comment","name":"","datePublished":"2022-10-27T19:54:07.457Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Alleah Poirier"},"datePublished":"2022-10-14T16:53:51.183Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Paid over $400 out of pocket and waited over a month for my glasses to come in. After I complained about the excessively long wait and lack of communication by staff I was promised by store management a $100 credit upon receipt of the glasses to offset the extra contacts I had had to use while waiting. When my glasses finally arrived, staff didn’t phone to notify me until closing time. During this call I confirmed that management would be in the morning and they said they would be. When I showed up at opening, management was “sick” and the only employee couldn’t give thenrebate I had been promised. Don’t bother with this lense provider, their staff is manipulative and sneaky and their service is not worth the price, even at 50% off.","comment":{"@type":"Comment","name":"","datePublished":"2022-10-14T17:09:18.242Z","text":"Hi there, thank you for your review. We are sorry to hear about your experience. Please go to https://www.luxotticacustomercare.com/lenscrafters to follow up so we can work to correct this issue."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kim Singh Rai"},"datePublished":"2022-10-12T23:45:24.188Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Tammy Abbott"},"datePublished":"2022-09-22T13:59:47.712Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Exceptional customer service!","comment":{"@type":"Comment","name":"","datePublished":"2022-09-22T14:32:46.271Z","text":"Awesome to hear! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ted Nugent"},"datePublished":"2022-09-17T22:37:59.857Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great customer service - was able to get our glasses issue resolved quickly and happy with the results!","comment":{"@type":"Comment","name":"","datePublished":"2022-09-23T18:47:20.58Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kaila Wilkinson"},"datePublished":"2022-09-14T23:01:08.108Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I love Hanessa! Her service is amazing and I would recommend her to anyone looking for new glasses!","comment":{"@type":"Comment","name":"","datePublished":"2022-09-15T15:49:36.121Z","text":"Hi! Thank you so much for your review. We are excited to hear Hanessa was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jake Donaghey"},"datePublished":"2022-09-11T22:00:46.06Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The lovely lady that helped my mom and myself was absolutely top notch. Very kind, patient, and thoughtful. Amelia 100% knows her job and shared her knowledge with us so we got totally what was best for us. Thank you for an awesome experience. I will certainly pass your name on. Thanks again. Jake and Teresa…great job!!!","comment":{"@type":"Comment","name":"","datePublished":"2022-09-12T20:22:19.151Z","text":"Hi! Thank you so much for your review. We are excited to hear Amelia was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"lalith perera perera"},"datePublished":"2022-09-07T21:58:43.844Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-09-08T16:02:15.956Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Maria Jose Romero"},"datePublished":"2022-09-06T01:29:11.448Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Excellent service from all the employees and the glasses are done really fast","comment":{"@type":"Comment","name":"","datePublished":"2022-09-06T14:09:07.397Z","text":"Hi! Thank you so much for your positive review. We are happy we could help with your vision needs and look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Norma Ramírez"},"datePublished":"2022-08-28T21:18:24.851Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The staff is very find and friendly, they adjust and repair my sunglasses in a bit! I highly recommend this place!!!","comment":{"@type":"Comment","name":"","datePublished":"2022-08-29T17:07:05.721Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"L Coleman"},"datePublished":"2022-08-28T19:12:17.942Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great service and friendly staff! Adjusted my glasses for me for free :)","comment":{"@type":"Comment","name":"","datePublished":"2022-08-29T19:29:38.449Z","text":"Hi! Thank you so much for your positive review. We are happy we could help with your vision needs and look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jean MacMicking"},"datePublished":"2022-08-26T03:15:47.342Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Friendly, knowledgeable and pricing that beat all others I had quotes from. Extremely happy with their service.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"A. Urban"},"datePublished":"2022-08-19T23:23:59.886Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Had a great experience at the store!","comment":{"@type":"Comment","name":"","datePublished":"2022-08-25T15:48:09.042Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Frannie D"},"datePublished":"2022-08-19T03:32:49.113Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very friendly and professional staff","comment":{"@type":"Comment","name":"","datePublished":"2022-08-19T13:47:52.845Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Debbie Barnes"},"datePublished":"2022-08-14T20:39:57.03Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The tiny little screw fell out to f my hubby’s sunglasses. Went in and Jocelyn had us fixed up in no time!!","comment":{"@type":"Comment","name":"","datePublished":"2022-08-15T19:05:44.993Z","text":"Hi! Thank you so much for your review. We are excited to hear Jocelyn was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Shelley Wakeman"},"datePublished":"2022-08-13T21:52:41.399Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Today was my second time purchasing glasses from LensCrafters. Both times I received top notch, friendly, knowledgeable service. All my future glasses will come from them!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Siobhan Noonan"},"datePublished":"2022-08-04T18:35:19.374Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I came into Nanaimo Lenscrafters with a nasty break in the arm of my very favourite sunglasses. The person at the front desk offered to glue/tape the arm back into position free of charge and did it for me right away. Although my sunglasses still need to have the arm replaced eventually, I can now continue to wear them while I search for a more permanent solution. Thank you Lenscrafters Nanaimo!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ben Litchfield"},"datePublished":"2022-08-03T22:49:31.023Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"We went to LensCrafters after a screw had fallen out of of my glasses to get a new one. When we were there the was essentially no wait time. Allison had asked us what we needed so we told her what was wrong and so she replaced the screw and tightened all the other screws. And they did this all for free. Thank you Allison!","comment":{"@type":"Comment","name":"","datePublished":"2022-08-04T16:32:00.227Z","text":"Hi! Thank you so much for your review. We are excited to hear Allison was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Sylvia Maguire"},"datePublished":"2022-07-29T00:02:59.885Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Amelia was wonderful! She was very knowledgeable, incredibly helpful and she was so patient with me. I can’t say enough good things about her! I highly recommend Lens Crafters at this location.","comment":{"@type":"Comment","name":"","datePublished":"2022-07-29T14:11:42.939Z","text":"Hi! Thank you so much for your review. We are excited to hear Amelia was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kuvin Dhaliwal"},"datePublished":"2022-07-24T00:12:44.391Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"allison did a great job with my glasses and they fit me in right away. amazing service and super friendly staff","comment":{"@type":"Comment","name":"","datePublished":"2022-07-28T15:52:11.114Z","text":"Thank you for your review. Our associates are some of the best around and we are always happy to hear our customers feel the same!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Bryan Lopez"},"datePublished":"2022-07-22T21:13:05.912Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Amazing service! Came in to fix sunglasses and was promptly assisted by Allison","comment":{"@type":"Comment","name":"","datePublished":"2022-07-25T18:45:39.054Z","text":"Hi! Thank you so much for your review. We are excited to hear Allison was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Chris Anderson"},"datePublished":"2022-07-19T23:35:13.814Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Allison the dispensing optician did a fantastic job. Very efficient and organized with the frames I looked all over town for. Pricing was the same as the online pricing for the same product with much better customer service","comment":{"@type":"Comment","name":"","datePublished":"2022-07-22T18:43:19.827Z","text":"Hi! Thank you so much for your review. We are excited to hear Allison was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jordan Riopka"},"datePublished":"2022-07-15T21:25:54.64Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Staff was very friendly and very knowledgeable! Fixed my broken glasses in less than five minutes. They looked as though they were brand new when I got them back. I’ll definitely go back!!","comment":{"@type":"Comment","name":"","datePublished":"2022-07-18T20:58:19.598Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Christian Kreiberg"},"datePublished":"2022-07-12T22:47:44.661Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I had been in to Lenscrafters on other occasions and finally had stopped in long enough to go through the process of finding a frame that I thought I liked and then also a frame that suited me. Not the easiest task when there are a fair few frames and a lot more styles to go through. My first go-round was over 18 months ago and I'd left with a listing for 3 of the best options that were suited to me and also suited me. It took me forever to get around to updating my prescription but when I went back in to Lenscrafters the original pricing was honored. Hanessa was extremely helpful in going over the 3 choices and I'm very comfortable with the option I've chosen. Even after frame style is selected, there are still a lot of options as far as lenses go. We went over everything and I found Hanessa to be honest and sharp about what I was asking. When there were options to be explored and Hanessa didn't have the answer at hand, she was quick to involve her colleagues and found the appropriate answer. Jocelyne was easily available and helpful in the process. Nice to deal with someone who shares what they know but is also quick to involve someone with more knowledge rather than glossing over issues that might be important to the client.","comment":{"@type":"Comment","name":"","datePublished":"2022-07-13T15:10:08.372Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Carlee Acton"},"datePublished":"2022-07-09T21:43:56.19Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Excellent customer service, friendly staff, we’re able to fix my broken glasses fast and efficient!","comment":{"@type":"Comment","name":"","datePublished":"2022-07-13T16:58:34.984Z","text":"Thank you for your review. Our associates are some of the best around and we are always happy to hear our customers feel the same!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Conni Pfeiffer"},"datePublished":"2022-07-08T06:26:30.575Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Monique made my day today!! Her service was amazing! The store was so clean, friendly, and I will definitely be returning for all my eyeglasses needs. Thank-you so much!!","comment":{"@type":"Comment","name":"","datePublished":"2022-07-08T14:07:45.875Z","text":"Hi! Thank you so much for your review. We are excited to hear Monique was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Chantelle Juhasz"},"datePublished":"2022-07-07T19:28:47.637Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-07-11T14:53:38.538Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Robert Wheeler"},"datePublished":"2022-06-30T11:05:58.168Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great pricing and staff is super friendly.","comment":{"@type":"Comment","name":"","datePublished":"2022-06-30T20:58:33.626Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jan Byers"},"datePublished":"2022-06-25T05:26:48.089Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-06-28T15:35:00.047Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Siddharth Kohli"},"datePublished":"2022-06-24T19:18:52.701Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Helped me out fixing my favourite pair of sunglasses from their partner store Sunglass Hut! Excellent service!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"John Butterfinger"},"datePublished":"2022-06-17T02:07:32.312Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Fixed my sunglasses in 5 minutes, even cleaned them. Great service.","comment":{"@type":"Comment","name":"","datePublished":"2022-06-17T14:44:42.924Z","text":"Hi! Thank you so much for your positive review. We are happy we could help with your vision needs and look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ash"},"datePublished":"2022-06-15T23:00:52.793Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"1st Google review why, Monique and Jocelyn. I have a disability that can be embarrassing not only did these women help with all my eye care needs they were so above and beyond kind I left the store feeling beautiful inside. Because of them myself and anyone I meet who wears glasses I will encourage them to introduce themselves to these exceptional ladies. Thank you!!!","comment":{"@type":"Comment","name":"","datePublished":"2022-06-16T13:50:49.172Z","text":"Thank you for your review. Our associates are some of the best around and we are always happy to hear our customers feel the same!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ratchet _278"},"datePublished":"2022-06-15T00:40:16.926Z","reviewRating":{"@type":"Rating","ratingValue":"4","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-06-15T18:54:15.385Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Dallis Schlitz"},"datePublished":"2022-06-07T01:05:38.74Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Super bright, clean and welcoming. Hanessa and Allison were both absolutely amazing once I asked if they had the frames I wanted. Found them and ordered them in the colour I wanted, and was told it would be 10-12 days for them to arrive.","comment":{"@type":"Comment","name":"","datePublished":"2022-06-07T15:59:03.525Z","text":"Hi! Thank you so much for your review. We are excited to hear that Hanessa and Allison were able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"E Marchant"},"datePublished":"2022-05-31T19:19:25.459Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-06-01T18:49:50.43Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Marcela Leus"},"datePublished":"2022-05-31T18:40:37.143Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-06-01T18:58:00.956Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Randy White"},"datePublished":"2022-05-24T19:04:17.891Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great products and service. A bit pricy but their sales truly help.","comment":{"@type":"Comment","name":"","datePublished":"2022-05-25T12:42:04.282Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Heidy Gee"},"datePublished":"2022-05-21T20:50:04.88Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I have bought many pairs of glasses and prescription sunglasses here over the years. The service is fantastic and they are always helpful. They adjust your glasses whenever needed or repair.","comment":{"@type":"Comment","name":"","datePublished":"2022-05-26T16:40:33.319Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kim Dhillon"},"datePublished":"2022-05-20T00:53:31.665Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-05-20T19:41:57.22Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Brian Kuhn"},"datePublished":"2022-05-18T20:45:31.044Z","reviewRating":{"@type":"Rating","ratingValue":"4","bestRating":"5"},"reviewBody":"Pretty good selection of frames that cover a broad range, without being overwhelming. Staff are friendly and low pressure.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Beverly Wong"},"datePublished":"2022-05-11T21:33:51.83Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Amelia was fantastic. She was very knowledgeable about the business. My needs, the best offers, bang for my dollar where all considered. She was loving, personable an asset to any business. Thank you I would recommend Lens Crafter because if her","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Karen Barnes"},"datePublished":"2022-05-09T20:47:48.154Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-05-10T19:49:43.53Z","text":"Great to hear! We appreciate your review and hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"P K"},"datePublished":"2022-05-09T18:27:52.764Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Amelia kindly adjusted my 4 pairs of glasses, AND installed new larger silicone nose pads, which she suggested, ALL AT NO CHARGE! Thank you Amelia","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Clay Wutke"},"datePublished":"2022-04-29T22:40:08.603Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Went in for reading glasses and was given super strong processive glasses by mistake. I called in to the branch saying I could not see and I was getting horrible headaches, I was instructed it could take a few weeks for my eyes to adapt. I had to call in again as I couldn't see and the headaches were horrible. I asked them to double check my prescription I was finally informed that they make a mistake and gave me the wrong prescription.","comment":{"@type":"Comment","name":"","datePublished":"2022-05-02T13:19:47.65Z","text":"Thank you for your review. We are sorry to hear your experience at LensCrafters did not meet your expectations. We strive to meet all of our customer needs. Please go to https://www.luxotticacustomercare.com/lenscrafters to follow up so we can redirect your concern to the appropriate person."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Rhonda Heaslip"},"datePublished":"2022-04-28T23:45:30.767Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-04-29T15:42:46.669Z","text":"Great to hear! We appreciate your review and hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Helena bythelake"},"datePublished":"2022-04-28T21:16:12.1Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-05-04T20:41:27.797Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jacqueline Slocombe"},"datePublished":"2022-04-22T00:50:35.156Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-04-22T19:11:10.152Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"ali f"},"datePublished":"2022-04-21T21:41:14.214Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Not sure what these recent reviews about Allison are talking about? To be honest, from my personal experience she was very helpful and gave her undivided attention of assisting me even when I came in during a very busy time! Also, Jocelyne was the one who helped me the second time around and she was amazing to deal with as well! Definitely will continue to come back here because of these two individuals!","comment":{"@type":"Comment","name":"","datePublished":"2022-04-22T19:12:03.459Z","text":"Hi! Thank you so much for your review. We are excited to hear Allison and Jocelyne were able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Tristan Manalastas"},"datePublished":"2022-04-20T04:12:42.628Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"I would give zero star if I could!\n\nI thought I’d try to go into lens crafters one more time, I wasn’t really happy with my service. I think she was just the assistant manager or something coz she clearly doesn’t know anything. She’s the tall girl, her name was Madison or Allison something. I can’t remember but I do remember that she didn’t seem very nice at all, almost had like an attitude problem and didn’t seem very friendly. I will never go back there again, I was told I couldn’t get my glasses fixed and I was denied service? I thought they do repairs, she seems fairly rude and stand off. Worst experience ever! If you are planning on going there, don’t get help from that associate!","comment":{"@type":"Comment","name":"","datePublished":"2022-04-20T16:10:25.153Z","text":"Thank you for your review. We are sorry to hear your experience at LensCrafters did not meet your expectations. We strive to meet all of our customer needs. Please go to https://www.luxotticacustomercare.com/lenscrafters to follow up so we can redirect your concern to the appropriate person."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Dang Lee"},"datePublished":"2022-04-20T04:12:31.978Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Rude girl, Allison? Is her name. Very rude young lady, she shouldn’t be in customer service if she’s acting like there to her customers. Not going back, imagine how she treats her staff? Is she the manager? I didn’t feel comfortable her helping me next time, but the girl Amelia was super lovely to me the next day, and she gave me great customer service! Definitely recommend her","comment":{"@type":"Comment","name":"","datePublished":"2022-04-20T16:19:27.251Z","text":"Thank you for your review. We are sorry to hear that your experience at LensCrafters did not meet your expectations. We strive to deliver the best service in the industry. Please go to https://www.luxotticacustomercare.com/lenscrafters to follow up so we can work to correct this issue."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Annie Gosselin"},"datePublished":"2022-04-18T16:05:28.432Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-04-20T14:31:31.905Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Brittany Ally"},"datePublished":"2022-04-11T21:44:27.789Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-04-12T19:28:07.179Z","text":"Great to hear! We appreciate your review and hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Justin Taron"},"datePublished":"2022-04-07T21:43:47.652Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I would give Woodgrove LensCrafters an 11/10 if I could. Jocelyn and her team provide exceptional customer service every time I visit their location. The team there is the epitome of kind and friendly; they take the time to make a true human connection with each and everyone of their customers. If I needed new glasses more than once a year I would be there every week, that’s just how welcoming and warm the team is there.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Teneane"},"datePublished":"2022-04-01T02:19:58.008Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Everyone was extremely helpful and attentive. Amelia in particular was amazing! she really helped me understand my eye prescription and explained all my options like: blue light filter, Anti reflective and anti fatigue. She was a wealth on knowledge. Amelia spent time with me and never rushed me. She answered all my questions and was very patient. I felt like she was looking out for what was best for me and didn't pressure me at all. Thank you Amelia!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Phoenix89 NACA"},"datePublished":"2022-03-25T18:38:14.717Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Jocelyne was very knowledgeable, and helpful...","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Sheila Muir"},"datePublished":"2022-03-25T18:36:47.114Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-03-29T15:56:07.32Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Cecilia Johnson"},"datePublished":"2022-03-23T20:28:38.255Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Allison is very kind and helpful!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Farbod Feizi"},"datePublished":"2022-03-23T19:17:41.105Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Fantastic customer service throughout the years! Allison and Monique were amazing! I’m truly glad such level of customer service exists in Nanaimo.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"logan dixon"},"datePublished":"2022-03-11T23:46:12.826Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-03-15T18:20:42.513Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Joan Pendelton"},"datePublished":"2022-03-11T05:10:20.965Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Impeccable service! Props to Allison, A true rose in a world of thorns, she chose a spectacular pair of glasses for me. My face never looked better!","comment":{"@type":"Comment","name":"","datePublished":"2022-03-11T14:01:28.888Z","text":"Hi! Thank you so much for your review. We are excited to hear Allison was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Antonio Guido Leoni"},"datePublished":"2022-03-06T05:49:55.462Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"They were quick and nice, and I even got a small repair for free","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kayla Clark"},"datePublished":"2022-03-03T22:31:46.44Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Brought my glasses in that were missing a screw and they were able to fix them on the spot for me. Excellent service!","comment":{"@type":"Comment","name":"","datePublished":"2022-03-04T21:57:51.175Z","text":"Awesome to hear! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Gregory Brown"},"datePublished":"2022-03-02T03:08:35.563Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Well organized, clean store with lots of selection and options. Knowledgeable and patient staff. Competitive prices. Very happy.","comment":{"@type":"Comment","name":"","datePublished":"2022-03-02T16:01:47.642Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Hayley Burvill"},"datePublished":"2022-02-24T20:34:41.145Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-03-01T21:33:03.937Z","text":"Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"SANJITH NAIR"},"datePublished":"2022-02-24T08:29:50.386Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Nice and reasonable price. And good service","comment":{"@type":"Comment","name":"","datePublished":"2022-02-24T14:03:30.163Z","text":"Awesome to hear! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Pamela Turner"},"datePublished":"2022-02-23T22:00:49.189Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"C M. (Pastmidnite)"},"datePublished":"2022-02-12T00:03:23.055Z","reviewRating":{"@type":"Rating","ratingValue":"4","bestRating":"5"},"reviewBody":"Good service. Good price. 👍","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Amy Graham"},"datePublished":"2022-02-08T19:48:57.872Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Emmalee Koryzma"},"datePublished":"2022-02-08T01:16:57.852Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Excellent customer service! Jocelyn went out of her way and made sure I got the best deal","comment":{"@type":"Comment","name":"","datePublished":"2022-02-08T15:11:13.043Z","text":"Hi! Thank you so much for your review. We are excited to hear Jocelyn was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Steph Faust"},"datePublished":"2022-02-07T20:14:41.668Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Jocelyne was very helpful and provided excellent customer service 🙂","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Julia Neufeld"},"datePublished":"2022-02-05T23:11:43.193Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Excellent Friendly service","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Alsp"},"datePublished":"2022-02-05T22:03:44.867Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Lucas Rush"},"datePublished":"2022-02-03T23:24:19.156Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-02-04T19:52:36.363Z","text":"Great to hear! We appreciate your review and hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Michael O'Sullivan"},"datePublished":"2022-02-03T02:28:51.267Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Just perfect.","comment":{"@type":"Comment","name":"","datePublished":"2022-02-03T15:44:09.034Z","text":"Awesome to hear! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Rayleen B. (Rasmae)"},"datePublished":"2022-01-31T21:58:25.082Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"If I could give 0 stars, I would.\n\nContext : I got my first ever pair of glasses from LensCrafters this year in February, hence my changed rating.\n\nI just recently got some transitions from Costco for summer, and I find myself reaching for them way more often even in non-sunny weather and at night.\nI reached for my Ray Bans Clubmasters I got with LensCrafters and realized, despite being the same prescription my LensCrafters glasses were absolutely horrible to see out of.\n\nThe left eye is completely blurry and the right isn’t great either.\nI brought this up at the end of July as I finally have context on their glass either being defective or just sub-par…\n\nThey said they can do nothing for me as their policy is 90 days, which I found terrible because nobody mentioned that to me.\n\nThe woman was quite snippy when stating that it was posted all throughout the store.\n\nIt was a completely waste of money as Ray Bans are expensive and their sub-par lenses aren’t cheap either.\n\nI will be voting with my wallet and I suggest everyone else do the same when considering this place as an option, you get helped so much faster anywhere else.\nIt took me 45 minutes just to see somebody when I was picking up my glasses in February. No acknowledgement, no “I’ll be with you in a moment.” Nothing\n\nDefinitely not returning. Hundreds of dollars gone and I am left with unusable glasses.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Adam Zanbilowicz"},"datePublished":"2022-01-30T20:50:41.275Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-01-31T18:01:36.48Z","text":"Great to hear! We appreciate your review and hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Tia Collins"},"datePublished":"2022-01-30T20:09:31.015Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-01-31T19:21:31.841Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Dalry Payne"},"datePublished":"2022-01-28T22:31:40.351Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jenn Marx"},"datePublished":"2022-01-28T21:41:17.464Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very good prices and great service. Thanks Jocelyn!!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Wenda Allan"},"datePublished":"2022-01-22T23:50:14.628Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Jocelyn, manager was 👏amazing!","comment":{"@type":"Comment","name":"","datePublished":"2022-01-28T16:20:29.677Z","text":"Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Cameron Rossetto"},"datePublished":"2022-01-21T23:21:58.25Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Brian Boas"},"datePublished":"2022-01-21T20:21:08.989Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Laura Aitken"},"datePublished":"2022-01-21T18:05:51.125Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Duncan Calder"},"datePublished":"2022-01-18T19:07:32.779Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Casper Patel"},"datePublished":"2022-01-07T21:10:01.974Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Carrie Whalley"},"datePublished":"2021-12-21T18:26:07.95Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Chester Garvilles"},"datePublished":"2021-12-20T23:00:24.804Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-12-21T17:49:57.877Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Maricris de Chavez"},"datePublished":"2021-12-20T18:19:49.34Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Julie Steward"},"datePublished":"2021-12-16T23:49:24.28Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-12-17T17:06:50.975Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kelsey Maguire"},"datePublished":"2021-12-16T23:24:48.318Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-12-17T17:15:43.42Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Robert"},"datePublished":"2021-12-10T23:49:55.508Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-12-15T21:37:57.842Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Leni Gavero"},"datePublished":"2021-12-10T23:13:30.72Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-12-16T15:11:48.377Z","text":"Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Terrell Underwood"},"datePublished":"2021-12-08T09:58:19.191Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Harjeet"},"datePublished":"2021-11-27T22:16:31.338Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Excellent customer service, thank you Jocelyne!","comment":{"@type":"Comment","name":"","datePublished":"2021-12-03T16:24:31.14Z","text":"Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Emily Wellein"},"datePublished":"2021-11-17T22:18:50.449Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Friendly, and helpful !","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jenelle N"},"datePublished":"2021-11-17T00:39:20.091Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Wade “Zeus” Johnston"},"datePublished":"2021-11-07T19:50:51.42Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great experience always fun buy new glasses had huge selection an got great deal on new frames and lenses","comment":{"@type":"Comment","name":"","datePublished":"2021-11-15T18:00:49.646Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Grace Robertson"},"datePublished":"2021-11-06T18:53:23.836Z","reviewRating":{"@type":"Rating","ratingValue":"4","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-11-12T14:47:44.767Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Elizabeth Manson"},"datePublished":"2021-11-05T23:44:13.242Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-11-11T17:28:12.606Z","text":"Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Stephanie Mae"},"datePublished":"2021-11-03T22:23:10.839Z","reviewRating":{"@type":"Rating","ratingValue":"2","bestRating":"5"},"reviewBody":"Incredibly rude staff. try speaking to your customers instead of screaming at a man that is hard of hearing and maybe let the patient one handle his hearing disability. I didn’t catch your names but to the patient one, you do you. I hope that woman was not your manager because that is an embarrassment for you and the company. Shame on you. Remember to be kind and patient with one another; it’s a pandemic, your customers are not criminals.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Thea Wood"},"datePublished":"2021-10-23T23:37:54.18Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Danny Palmer"},"datePublished":"2021-10-23T22:17:15.803Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"colin quigg"},"datePublished":"2021-10-23T00:19:07.148Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Super prompt service with a smile. Just great at what they do. Thank you","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jenayah Lynn"},"datePublished":"2021-10-22T20:17:10.869Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Jocelyn was so polite and had a warm welcome:)","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Mid Island Photography"},"datePublished":"2021-10-19T19:54:52.608Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Jocelyne was very helpful, knowledgeable and pleasant, great service.","comment":{"@type":"Comment","name":"","datePublished":"2021-10-21T20:43:38.73Z","text":"Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"attai ikafia"},"datePublished":"2021-10-16T17:49:08.567Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Really positive experience.\nStaff (Jocelyn) was quite amiable and professional.\nEager and attentive to the needs of the customer.","comment":{"@type":"Comment","name":"","datePublished":"2021-10-19T17:37:26.526Z","text":"Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ashley Clarke"},"datePublished":"2021-10-16T01:20:11.469Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-10-18T20:32:06.08Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Karlee Wilson"},"datePublished":"2021-10-15T21:56:34.737Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The screw fell out of my glasses and they (Monigue? Monique?) fixed them for me super fast! The place was extremely clean, and everyone working there was so nice. Will be going back to purchase my next pair of glasses from here!","comment":{"@type":"Comment","name":"","datePublished":"2021-10-18T19:36:24.263Z","text":"Hi! Thank you so much for your review. We are excited to hear that Monique was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"lynne halaliku"},"datePublished":"2021-10-07T18:28:07.192Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The service is very good and they are always quick to offer assistance and recommendations. Look forward to future visits.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Sona 18ct"},"datePublished":"2021-10-03T17:22:28.564Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"My experience at Lense Crafters at Woodgrove Mall, was excellent. Allis really took the time to help me find the perfect look and fit. She was patient & considerate. I will definitely be shopping there again. I highly recommend that anyone needing eyewear do the same.","comment":{"@type":"Comment","name":"","datePublished":"2021-10-04T15:45:17.643Z","text":"Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Sheldon UXO"},"datePublished":"2021-09-30T21:32:04.71Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Had a great experience here today, Jocelyn was super helpful and friendly. Thanks!","comment":{"@type":"Comment","name":"","datePublished":"2021-10-01T17:53:12.617Z","text":"Hi! Thank you so much for your review. We are excited to hear Jocelyn was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Marisa Gatey"},"datePublished":"2021-09-30T20:49:53.966Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-10-01T18:42:43.652Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Marilyn Riopel"},"datePublished":"2021-09-18T22:19:40.762Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"My husband was next to me as I was helped today at the shop. He was so impressed he said that when he needed new glasses he would definitely come here. Thank you for your patience, helpfulness and general good humour.","comment":{"@type":"Comment","name":"","datePublished":"2021-09-23T19:58:51.764Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kim Parker"},"datePublished":"2021-09-17T20:51:46.859Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-09-22T19:07:04.8Z","text":"Hello Kim, Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jocelyne Muir"},"datePublished":"2021-09-08T07:25:12.652Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-09-08T17:31:11.218Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"dustyevsky"},"datePublished":"2021-09-01T20:38:54.462Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Received a glasses fitting free of charge even though I hadn't purchased my frames there. They didn't even try to shame me for not buying their frames.","comment":{"@type":"Comment","name":"","datePublished":"2021-09-02T14:54:34.888Z","text":"Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Katherine Schmidt"},"datePublished":"2021-08-31T22:27:26.654Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The staff is helpful and friendly. The computer program had a glitch and the staff was very patient and walked us through everything.","comment":{"@type":"Comment","name":"","datePublished":"2021-09-01T16:39:43.797Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Nick Hartmann"},"datePublished":"2021-08-27T20:18:09.978Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Excellent service, had my glasses made the same day !","comment":{"@type":"Comment","name":"","datePublished":"2021-08-30T19:28:30.907Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Monty McKay"},"datePublished":"2021-08-24T14:48:28.971Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-08-27T13:30:22.001Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"marius joubert"},"datePublished":"2021-08-10T03:17:05.09Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"From out of town, lost my glasses in the lake and had a new set within a hour, easy to deal with and would definitely recommend","comment":{"@type":"Comment","name":"","datePublished":"2021-08-11T19:54:01.134Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Keenan Dewling"},"datePublished":"2021-08-09T07:49:41.161Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Awesome! Got me up and running with some new nose pads on my glasses that were not purchased there, at no cost! Top notch service and the store looks very professional. Thanks!","comment":{"@type":"Comment","name":"","datePublished":"2021-08-11T14:07:37.577Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Caleb McIntyre"},"datePublished":"2021-08-07T19:03:39.003Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Thank you for helping me fix my glasses for free, even though they weren’t even purchased in your store. These folks care.","comment":{"@type":"Comment","name":"","datePublished":"2021-08-11T17:04:21.595Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Corachea John Karlo"},"datePublished":"2021-08-04T00:08:40.905Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-08-04T15:03:28.997Z","text":"Hello,\nThank you for contacting us regarding your experience. I am providing you with the link to our Luxottica Cares Form. This form will request all necessary information, so that we may address your concerns as quickly as possible. To access the form, please visit:\nhttps://www.luxotticacustomercare.com/lenscrafters"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"NJ H"},"datePublished":"2021-08-01T05:41:34.705Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-08-02T20:58:49.402Z","text":"Great to hear! We appreciate your review and hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Anita Finney"},"datePublished":"2021-07-26T16:31:55.65Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I purchased my glasses from competitor and needed nose piece fixed. Went in and optician tech was very kind. Fixed nose piece at no cost. Highly recommend. Wonderful service.","comment":{"@type":"Comment","name":"","datePublished":"2021-07-28T16:49:48.303Z","text":"Hello Anita, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Cathy D"},"datePublished":"2021-07-23T21:56:21.852Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The salesperson was very friendly and helpful. I was in and out in less than half an hour with a beautiful pair of glasses!","comment":{"@type":"Comment","name":"","datePublished":"2021-07-27T17:27:47.17Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Mark Brooks"},"datePublished":"2021-07-07T07:15:19.981Z","reviewRating":{"@type":"Rating","ratingValue":"4","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-07-07T14:23:38.767Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Terra Skirrow"},"datePublished":"2021-07-03T19:46:28.715Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-07-05T20:27:22.187Z","text":"Great to hear! We appreciate your review and hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Karen Kloosterman"},"datePublished":"2021-06-14T23:18:59.949Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"When purchasing glasses at Lenscrafter in Nanaimo, I highly recommend Amelia. She is an optician, but she is most helpful with finding suitable frames/measurements/suggestions etc.","comment":{"@type":"Comment","name":"","datePublished":"2021-06-15T14:57:00.058Z","text":"Hi! Thank you so much for your review. We are excited to hear Amelia was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Tom Nicholson"},"datePublished":"2021-05-14T01:17:04.718Z","reviewRating":{"@type":"Rating","ratingValue":"4","bestRating":"5"},"reviewBody":"Cindy at Lenscrafters at Woodgrove Center in Nanaimo helped me choose frames, and then called my health care provider to ensure that my benefits covered as much of the cost as possible. Well done.","comment":{"@type":"Comment","name":"","datePublished":"2021-05-14T13:34:54.239Z","text":"Hi! Thank you so much for your review. We are excited to hear Cindy was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kristine Masuch"},"datePublished":"2021-05-04T23:36:51.085Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Excellent well informed staff. Highly recommended.","comment":{"@type":"Comment","name":"","datePublished":"2021-05-05T14:13:30.952Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Cindy Solda"},"datePublished":"2021-05-04T03:06:33.212Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Had amazing customer service. Thankyou Cindy","comment":{"@type":"Comment","name":"","datePublished":"2021-05-04T14:26:30.127Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Janette Whitlock"},"datePublished":"2021-04-16T00:20:55.468Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very knowledgeable staff and had the latest technology for the eye exam. Great selection of Eyewear for all ages.","comment":{"@type":"Comment","name":"","datePublished":"2021-04-16T14:33:30.536Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Debi Nanaimo"},"datePublished":"2021-04-07T15:23:59.462Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"If I could give less than one star to this store, then I would in a heartbeat. Their prices are outrageous, and not just compared to US retailers, but in comparison to any other stores in the Nanaimo area. The saleslady at LensCrafters put through a charge for the glasses that I had selected, to my extended medical insurance, without my authorization. All I wanted was a quote. When she told me what she'd done, I immediately asked her to reverse the charge and I stormed out of there. I then went over to Walmart and got a way better deal.","comment":{"@type":"Comment","name":"","datePublished":"2021-04-07T17:46:26.108Z","text":"Hello Debi, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We apologize that we did not exceed your expectations during your visit. We value our customer’s feedback! Please go to https://www.luxotticacustomercare.com/lenscrafters to provide your information, so we can contact you and work to resolve the issue."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Scooter"},"datePublished":"2021-04-04T05:01:46.893Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I was very pleased with the service representatives at this location. very helpful and provided great service. they where able to fill my prescription in a timely manner and all at a good price. Very please to see that Covid measures are being observed. Keep up the great work!","comment":{"@type":"Comment","name":"","datePublished":"2021-04-05T14:38:16.411Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jason Dube"},"datePublished":"2021-04-04T01:33:49.65Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Got My Eyes Tested ,Purchased New Specs & Shades:)Best In Nanaimo:)Great Service & Awesome Staff","comment":{"@type":"Comment","name":"","datePublished":"2021-04-05T15:24:41.472Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Bev Hilton"},"datePublished":"2021-03-21T00:56:20.18Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Terrific service in choosing my glasses and protocols for COVID also in place and being followed. Thank you","comment":{"@type":"Comment","name":"","datePublished":"2021-03-23T16:21:49.913Z","text":"Thank you for your review. Our associates are some of the best around and we are always happy to hear our customers feel the same!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Carolyn Grove"},"datePublished":"2021-02-28T06:51:24.593Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very perfessional, very knowledgeable staff","comment":{"@type":"Comment","name":"","datePublished":"2021-03-01T17:18:25.317Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Laura Flynn"},"datePublished":"2021-02-24T16:58:54.221Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I have trusted Dr. Singh at Woodgrove Optometry and LensCrafters for all of my sight needs for several years. I wouldn't go anywhere else.","comment":{"@type":"Comment","name":"","datePublished":"2021-02-25T15:24:09.424Z","text":"Hi! Thank you so much for your review. We are excited to hear Dr. Singh was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Lindsey Smith"},"datePublished":"2021-01-14T00:47:20.164Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"This was my fist time looking for glasses! I’m sooo glad I chose LensCrafters! Cindy at Woodgrove in Nanaimo was amazing! She is now my go to! Looking forward to getting my new glasses","comment":{"@type":"Comment","name":"","datePublished":"2021-01-14T15:00:44.121Z","text":"Hi! Thank you so much for your review. We are excited to hear Cindy was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jake Rempel"},"datePublished":"2020-09-27T20:48:30.781Z","reviewRating":{"@type":"Rating","ratingValue":"4","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2020-09-29T14:55:08.058Z","text":"Hi! Thank you so much for your review. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Dores Pineda"},"datePublished":"2020-09-10T22:22:38.193Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I Would like to commend the one who assisted me, when i bought my eye Glasses. She's Friendly and patience on assisting me while im choosing my style and brand. That's one of the reason i decided right away to bought my Eye Glasses😊.","comment":{"@type":"Comment","name":"","datePublished":"2020-09-11T16:30:26.857Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Bernie Hou"},"datePublished":"2020-09-07T20:22:50.64Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Marilyn Downing"},"datePublished":"2020-08-30T15:55:59.997Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Really appreciated the sales offered. Excellent service from Amelia. Super happy with the quality of Frames available.","comment":{"@type":"Comment","name":"","datePublished":"2020-08-31T13:45:40.021Z","text":"Hi! Thank you so much for your review. We are excited to hear Amelia was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ben Bollich"},"datePublished":"2020-08-04T19:17:04.781Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"The staff and quality of LensCrafters' lenses at the Nanaimo branch are impeccable! It's Corporate LensCrafters that get the extremely poor rating due to their archaic credit card machine that has not been fixed in many years. Needless to say it's always an extremely inefficient experience. :(","comment":{"@type":"Comment","name":"","datePublished":"2020-08-04T20:14:45.605Z","text":"Hi Ben, thank you for your review. We are sorry to hear about your experience. We strive to provide the best customer service in the industry and are disappointed to hear we couldn’t answer all of your questions during your recent visit. Please go to bit.ly/LC-Support to follow up so we can further answer your questions."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Matt Drazic"},"datePublished":"2020-07-19T01:31:17.39Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great customer service.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jan Nelms"},"datePublished":"2020-03-01T20:12:50.891Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Awesome service and relationship with both optometrist and Lens Crafter employee, Monique :) Thankyou !","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Peter Williamson"},"datePublished":"2020-02-25T23:21:33.367Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I've bought my glasses from Lens Crafters for over 20 years and I'm not going anywhere else!","comment":{"@type":"Comment","name":"","datePublished":"2020-03-05T19:02:18.078Z","text":"Hi Peter! Thank you for your loyalty. We appreciate the positive review and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Md Rezaul Karim Robin"},"datePublished":"2019-12-15T04:13:27.701Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"This is the best place for lens and glasses in Nanaimo! I went there yesterday and Monique helped me patiently and answered all my questions, advised as and what can be best.\n\nToday Amelia spent 1hour time to elaborate various kind of lenses, extra features etc. and finally I was able to choose a frame and lens type!! The store was doing 50%off on designer fram and lenses too!\n\nLoved the experience!","comment":{"@type":"Comment","name":"","datePublished":"2019-12-23T20:30:01.598Z","text":"Hi Rezaul! Thank you for your review. We are excited to hear Monique & Amelia were able to help make your experience at LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"A G (Yeah, whatever)"},"datePublished":"2019-07-29T18:15:35.252Z","reviewRating":{"@type":"Rating","ratingValue":"4","bestRating":"5"},"reviewBody":"The staff is very helpful and found great solutions. What I do not like, and this is not the staff's fault, is the quality of the lenses. I owned a lot of pairs of glasses but in the last years it seems whatever the manufacturer does, it does not improve scratch resistance at all. I clean my glasses very, very carefully and owned a frameless transition set 10 years ago, which lastet years. But the last three sets I got from lenscrafter's suppliers always scratched extremely easily and sometimes just a short time into new ownership of a new set, which is very frustrating. I think it might be a general quality issue throughout the supplier line up to save on production costs (Not like they are cheap in the first place on the consumer end.)","comment":{"@type":"Comment","name":"","datePublished":"2019-09-03T18:52:25.556Z","text":"Hi AG! Thanks for your review. We note your concern and will investigate internally. We look forward to serving you again."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Elle Robinson"},"datePublished":"2019-04-21T23:24:26.347Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Walked in and I was ignored by staff. I look young but I do have money and a prescription but won’t go back there. Went to Iris and they treated me great.","comment":{"@type":"Comment","name":"","datePublished":"2019-04-26T15:20:21.122Z","text":"Hi Elle, thanks for your review. We are disappointed our staff could not be of better help. We strive to provide the best service in the industry. Please go to https://bit.ly/LC-LUX so we can follow up with you directly."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Amanda NGUYEN"},"datePublished":"2019-04-18T18:31:01.913Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"BEST SERVICE EVER!!!\nJust bought a new pair of glasses from this store and till I got and currently using it. the staffs keep checking on me whether the glasses work well !!!\nThank you so much. I will become the loyalty customer of Lenscrafters!!!","comment":{"@type":"Comment","name":"","datePublished":"2019-04-19T18:52:05.587Z","text":"Hi Amanda! Awesome to hear! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Lee Linh"},"datePublished":"2019-04-10T21:04:11.125Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Nice staff + amazing doctor","comment":{"@type":"Comment","name":"","datePublished":"2019-04-16T19:46:40.045Z","text":"Hi Lee! Thank you for your positive feedback! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Brad Brad"},"datePublished":"2019-04-07T01:56:44.302Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Horrible experience. Horrible customer service. Even the manager didn’t help. Waited for almost an hour and all they did was throw a tray of frames in front of us. Then serviced 6 other people before even talking to us even when we asked for help twice. When we first walked in all the workers were doing was talking to their friends. When confronted all the manager did was give excuses and never apologized once. If we received a genuine apology or acknowledgment that we will be helped we would have still bought the glasses. They just missed out on a sale. We were ready with prescription and money in hand to buy right away. Instead somewhere else will receive our business. We will never go back until they are under new management. By the way 3 people in my household wear glasses.","comment":{"@type":"Comment","name":"","datePublished":"2019-04-15T20:12:40.073Z","text":"Hi Brad Brad, thank you for your review. We value you as a customer and are sorry to hear about your experience. Customer service and satisfaction are very important to us. Please go to bit.ly/LC-LUX so we can follow up with you directly."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Klaire Burden"},"datePublished":"2019-03-22T20:23:34.98Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Terrible place! Will never be back. Spent $800 on glasses for them to mess up order four times. Don’t recommit anyone. They have no idea what they are doing.","comment":{"@type":"Comment","name":"","datePublished":"2019-03-29T14:19:51.947Z","text":"Hi klaire, thank you for your review. We value your feedback as it helps us improve our service. Please go to bit.ly/LC-Support so we can follow up with you directly to learn more and have your issue resolved."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Bubba Baxter"},"datePublished":"2018-12-05T03:27:05.935Z","reviewRating":{"@type":"Rating","ratingValue":"3","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2018-12-17T17:00:48.362Z","text":"Hi Bubba! Thank you for your review. Our associates are some of the best around and we are always happy to hear our customers feel the same! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Matthew J. Van Den Hooven"},"datePublished":"2018-11-11T01:13:51.4Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I broke my frame on glasses that I purchased from another company. I called Lenscrafters to see if they had the frame in stock. They did. They put the frames on hold and I drove to the store. Within 20 minutes, I walked out of the store with the old lenses in the new frames and was able to purchase a 1 year insurance plan to cover the frames should I break them accidently again. The service was excellent and exceeded my expectations.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Karin Weiss"},"datePublished":"2018-07-10T01:09:01.526Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"A wonderful experience with outstanding service.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Laura McCamon"},"datePublished":"2018-04-28T04:17:37.066Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Kindly resized and cleaned my glasses even though I didn’t purchase them there","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"chris harley"},"datePublished":"2018-03-10T20:44:17.507Z","reviewRating":{"@type":"Rating","ratingValue":"3","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Redj Aquino"},"datePublished":"2018-01-27T05:53:28.561Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Undeniably & undoubtedly the best place for Oakleys & Raybans!\nThe selection is great BUT what makes this location stand out and BEST among the rest is their excellent customer service! Hats off to ALLISON and her team for always delivering the best customer experience and these guys know how to take care of their patrons!\nKeep up the good work!!!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Zack Gee"},"datePublished":"2017-06-11T18:37:53.393Z","reviewRating":{"@type":"Rating","ratingValue":"3","bestRating":"5"},"reviewBody":"Nice store with a lot of selection. Staff seemed nice. Only downside is their pricing...much higher than other stores in the mall and significantly higher than online. My wife and I wear 1.74 high index lenses and we were ordering two pairs of glasses. They wanted $434 for each pair of lenses, and then the frame was on top of that. With frames, our bill would have come to $1387. I got the same pairs at Visions Optical for $830, same brands and lenses. Online would have been about $700 but I wanted to buy in store so I would have a point of contact if there was issues once we received them.\n\nGood place to go look but not buy.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Lianna Seale"},"datePublished":"2017-05-14T18:01:46.895Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"The worst experience that my family has ever had.\nThe women at the front as well as the manager were very cold.\nOur HD lenses came with factory markings on the lenses that created blurry spots while wearing them. When asked about it the employees stated that all HD lenses have had that for 3+ years. Which is odd as I have HD lenses from septmeber 2015 with out such markings.\nWhen sent back away to get HI lenses, we waited 8 days and and they still had those markings.\nAgain when questioned about it we were informed that they all came like that, although we were never told that when we got them sent back. The staff was very unpleasent to deal with and that includes the manager.\nWe were treated as though we were a nuisance. We will not be returning and hope that others will take from our horrendous experience.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jason Beamish"},"datePublished":"2017-02-15T05:28:13.433Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Marcia was great very patient. Tha k you for the great service.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Anthony Dyson"},"datePublished":"2017-02-01T03:55:49.346Z","reviewRating":{"@type":"Rating","ratingValue":"4","bestRating":"5"},"reviewBody":"Best selection of brand name frames. One hour optical. Full warranty. And a nice bright store","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Maksym Gogolinsky"},"datePublished":"2016-11-19T04:26:00.573Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I would like to thank, three amazing Ladies that work there.\nI came in with broken glasses(-16)\nI had to start my new job in 3 days and i was in a huge PANIC!\nInstead of the 10 days it usually takes to make my prescription lenses,i got them the next day.\np.s i will be honest, this is the second time i break my glasses in Nanaimo without having a spare. This was the only place in town that under 24 hours accomplished the impossible and i can see again:)\nThank you SO MUCH!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Nina Zurita"},"datePublished":"2016-06-05T05:40:27.354Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great place to get your glasses. Spent all day there till i found the right pair. Great team effort on their part. Very happy with their services","comment":{"@type":"Comment","name":"","datePublished":"","text":""}}]</script><script type="application/ld+json">[{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"T C"},"datePublished":"2025-03-04T03:23:58.212Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Absolute scam do not go here. My prescription for my glasses is completely wrong after being in a total of 3 times to fix them to the point I can’t even wear them and will have to pay to go elsewhere again. The only good part is the sales team they were fantastic.","comment":{"@type":"Comment","name":"","datePublished":"2025-03-05T08:06:52.995Z","text":"Thank you for your review. We are sorry to hear that your experience at LensCrafters did not meet your expectations. We strive to provide the best customer service in the industry. Please go to www.luxotticacustomercare.com/lenscrafters/careform so we can work to correct this issue for you."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Debra Vallender"},"datePublished":"2025-02-25T05:11:16.016Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The doctor was very pleasant and thorough. Amelia was extremely helpful and patient with me changing my mind on frames quite a few times. I didn't feel rushed at all. Thank you\nAnd the deals and prices are great!","comment":{"@type":"Comment","name":"","datePublished":"2025-03-03T18:16:14.04Z","text":"Thank you for your review! \nWe are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. \nWe hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Cindy Somers"},"datePublished":"2025-02-25T00:29:47.317Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Amelia is amazing, my whole family purchases from LC and we all love having Amelia help us make the right frame style and lens selection! Thank you ☺️","comment":{"@type":"Comment","name":"","datePublished":"2025-02-25T07:01:48.283Z","text":"T!!.!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"H"},"datePublished":"2025-02-14T00:50:24.695Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Ladies working here were super friendly and helpful. I’d recommend this LensCrafters to anyone.","comment":{"@type":"Comment","name":"","datePublished":"2025-02-15T01:24:31.171Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jade Hathaway"},"datePublished":"2025-02-12T00:18:23.797Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2025-02-12T08:06:14.098Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Sharon Hooton"},"datePublished":"2025-01-31T21:19:09.785Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I received exceptional service from Amelia when shopping for new glasses in the Woodgrove store last week. She was very professional, helpful, and honest and made buying glasses easy. She took her time to really find out what I wanted and despite being very busy, she managed to serve every customer calmly and efficiently and gave excellent service to everyone. Thank you, Amelia. I really hope the managers appreciate how good you are at your job.","comment":{"@type":"Comment","name":"","datePublished":"2025-02-01T06:20:06.727Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Xin Zheng"},"datePublished":"2025-01-30T05:16:10.559Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Went to pick up my new glasses today but needed some adjustment because they're too loose. The staff ( name sounds like Anul) manipulated and bent the glasses in a very funny way and had me try it on. I said they're very uncomfortable, but she said that is how Oakley it is in a very unpleasant tone.\n\nLooks like she's not capable of doing her job properly! I said this because she has previously almost ruined my other glasses but I let it go. But today looking at my $800 brand new glasses got ruined again, I'm very disappointed and regretted to have trusted her again. She has a very bad attitude as well, sounds very cold and unbothered.","comment":{"@type":"Comment","name":"","datePublished":"2025-01-31T07:59:51.389Z","text":"Thank you for your review. We are sorry to hear that your experience at LensCrafters did not meet your expectations. We strive to provide the best customer service in the industry. Please go to www.luxotticacustomercare.com/lenscrafters/careform so we can work to correct this issue for you."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Tracey Anderson"},"datePublished":"2025-01-26T06:09:07.787Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Excellent service, professional and really paid attention to what I was looking for. Thank you!","comment":{"@type":"Comment","name":"","datePublished":"2025-01-27T02:46:30.762Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Terry Berger"},"datePublished":"2025-01-17T21:34:25.841Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Anu is an amazing consultant- her knowledge of lens selection and frame selection to accommodate the type of lens was outstanding. She was honest and explained all the warranty and other LensCrafters policies. I felt very confident in my purchase when I left the store. Thanks again Anu","comment":{"@type":"Comment","name":"","datePublished":"2025-01-18T06:20:38.692Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Rica Harmata"},"datePublished":"2025-01-09T02:00:29.93Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2025-01-10T01:44:50.452Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Gayle and Geoff Appleton"},"datePublished":"2025-01-09T00:04:01.018Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Excellent efficient and friendly service","comment":{"@type":"Comment","name":"","datePublished":"2025-01-09T06:56:25.426Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Leo Bechamp-Rear"},"datePublished":"2025-01-07T20:34:53.125Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Timely professional service!!\nSpecifically Olivia’s service was next to none.","comment":{"@type":"Comment","name":"","datePublished":"2025-01-08T05:26:20.367Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Garnet Gardenia"},"datePublished":"2025-01-04T21:48:57.59Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Dr. Singh and his team are very pleasant and professional! Allison at the storefront is very informative and helped me to find the perfect fit and style of glasses!","comment":{"@type":"Comment","name":"","datePublished":"2025-01-05T09:42:08.124Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"David Wehowsky"},"datePublished":"2024-12-26T23:39:33.207Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Thank you 👍","comment":{"@type":"Comment","name":"","datePublished":"2024-12-27T07:27:51.91Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Janjoal Castillo"},"datePublished":"2024-12-26T22:02:09.788Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-12-27T06:19:25.458Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Mia Paola Sedlar"},"datePublished":"2024-12-23T22:45:04.444Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Amazing ladies, Alison and Amelia helped me with my new frames. Excellent service, very kind and considerate, professional and precise.","comment":{"@type":"Comment","name":"","datePublished":"2024-12-24T08:01:04.781Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Gus Lee"},"datePublished":"2024-12-19T19:12:09.648Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great service at Lenscrafters at Woodgrove Mall. Monica fixed both my readers that had lost their nose pieces. She upgraded me to newer, softer ones and at no charge. Thanks so much.","comment":{"@type":"Comment","name":"","datePublished":"2024-12-20T04:06:24.485Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"GUY MCINNES"},"datePublished":"2024-12-17T22:03:10.27Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The staff were great helping me understand the process from the eye exam to the selection of frames and lens..friendly store..i would recomend lenscrafters to anyone","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"langley4u"},"datePublished":"2024-12-12T21:13:45.143Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Knowledgeable and friendly staff made my purchase experience fantastic. Special thanks to Olivia who helped me out.","comment":{"@type":"Comment","name":"","datePublished":"2024-12-16T17:26:33.482Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"טלי אסולין"},"datePublished":"2024-12-06T06:35:03.866Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Thank you, Amelia about the good service. I really like you, she’s being so nice and she’s helped me a lot, thank you, Amelia","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Devin A"},"datePublished":"2024-12-01T05:05:51.614Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great people and not too busy.","comment":{"@type":"Comment","name":"","datePublished":"2024-12-09T18:17:00.216Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Uche Oweleke"},"datePublished":"2024-11-10T20:12:39.15Z","reviewRating":{"@type":"Rating","ratingValue":"4","bestRating":"5"},"reviewBody":"Service was top notch!","comment":{"@type":"Comment","name":"","datePublished":"2024-11-12T21:09:47.143Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"B Dog"},"datePublished":"2024-11-04T23:53:45.973Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great job Amelia!! You’re great at your job.","comment":{"@type":"Comment","name":"","datePublished":"2024-11-05T21:49:02.009Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Samantha McIvor"},"datePublished":"2024-11-01T23:24:41.231Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-11-07T19:39:36.326Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"J Schroeder"},"datePublished":"2024-10-27T19:07:43.649Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Customer services is awesome.","comment":{"@type":"Comment","name":"","datePublished":"2024-11-01T18:57:35.56Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Emma"},"datePublished":"2024-10-09T00:18:17.504Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great place! Super nice and helpful staff","comment":{"@type":"Comment","name":"","datePublished":"2024-10-09T17:23:48.598Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jogeeta Naigi"},"datePublished":"2024-10-08T20:46:58.445Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Amelia was fast and very professional!!\nYour positive attitude and willingness to go the extra mile for customers is very much appreciated!!!\nThank you again !!\nYou made me feel confident in the purchase !","comment":{"@type":"Comment","name":"","datePublished":"2024-10-11T19:58:13.076Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Roman Chmelenko"},"datePublished":"2024-10-05T22:49:55.465Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Good service and maintenance ! Good staff ! Thanks Bharat Team Lead","comment":{"@type":"Comment","name":"","datePublished":"2024-10-11T19:20:05.307Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jeremy Conn"},"datePublished":"2024-09-16T02:10:31.975Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Allison was great in helping to fix our sunglasses! So quick and friendly!","comment":{"@type":"Comment","name":"","datePublished":"2024-09-16T13:27:03.117Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Aquino Gigs"},"datePublished":"2024-09-14T23:06:29.093Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Bharat, the team lead at Woodgrove Branch, did a phenomenal job in helping me get the best specs for my budget! He definitely made me feel appreciated as a long-time Lenscrafters client! Hats off, Kudos to Bharat & keep up the great work!","comment":{"@type":"Comment","name":"","datePublished":"2024-09-16T14:31:56.571Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Rourke"},"datePublished":"2024-09-14T16:38:36.7Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Large selection and good service","comment":{"@type":"Comment","name":"","datePublished":"2024-09-16T16:23:31.408Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Shannon Constance"},"datePublished":"2024-09-10T17:46:31.049Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-09-11T14:25:07.215Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Adrian Miles"},"datePublished":"2024-09-02T07:04:08.512Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The process was seamless, straight-forward and very helpful. The representative was able to understand my lifestyle and thus the right options (specifically regarding lenses) were delivered. I appreciated the options provided.","comment":{"@type":"Comment","name":"","datePublished":"2024-09-12T13:50:35.533Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kritter Maverick"},"datePublished":"2024-08-25T07:35:25.49Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great customer service, thank you Alison 🙏\nGreat selection and wonderful prices!!","comment":{"@type":"Comment","name":"","datePublished":"2024-08-26T01:21:34.516Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ian Funay"},"datePublished":"2024-08-12T21:41:40.598Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-08-13T05:32:05.586Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Rob Daniels"},"datePublished":"2024-08-10T18:43:14.806Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Awesome 😎 service thanks","comment":{"@type":"Comment","name":"","datePublished":"2024-08-11T05:49:44.033Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Syd Johnston"},"datePublished":"2024-07-11T17:48:32.148Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Amelia is the absolute best! She is so helpful in every way possible, she was very patient with how picky I am with my frames. She made sure they were a perfect fit. She answered all my questions, even the stupid ones! Highly highly recommend!!","comment":{"@type":"Comment","name":"","datePublished":"2024-07-12T03:48:32.898Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Mark Spurr"},"datePublished":"2024-07-04T15:17:17.943Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I had excellent service from Anu Gill, eyewear consultant, a few days ago. It was just a repair to my eyeglass nose pads, she changed both out even though only one was broken. I will definitely go back to see her for my next pair of glasses.","comment":{"@type":"Comment","name":"","datePublished":"2024-07-05T01:45:33.325Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Bharat Khati"},"datePublished":"2024-07-02T20:18:34.547Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-07-03T04:03:54.276Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Alison & Pat Pavan"},"datePublished":"2024-06-23T02:28:34.576Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-06-24T00:56:48.126Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Cade Smith"},"datePublished":"2024-06-20T02:26:48.815Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"I picked up the ray bands smart glasses from my local store. The glasses themselves are great but the customer service was lacking. I didn't get shown how to turn on the glasses or even connect them. I am super excited about the glasses but the treatment from the staff was not good. I kind of felt like I was pushed out of the store after spending as much as these glasses were I expected an amount of Customer service.","comment":{"@type":"Comment","name":"","datePublished":"2024-06-21T01:30:40.293Z","text":"Thank you for your review. We are sorry to hear that your experience at LensCrafters did not meet your expectations. We strive to provide the best customer service in the industry. Please go to http://ms.spr.ly/6264Y2cxI so we can work to correct this issue for you."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Bob Lockrey"},"datePublished":"2024-06-19T20:19:12.986Z","reviewRating":{"@type":"Rating","ratingValue":"4","bestRating":"5"},"reviewBody":"Amelia is very pleasant and competent.","comment":{"@type":"Comment","name":"","datePublished":"2024-06-20T07:23:38.887Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Maria Demelocamara"},"datePublished":"2024-06-19T19:17:31.497Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Worst customer service ever. No help and too busy gossiping the coworkers. Also my son bought expensive Ray ban meta from there and they never showed how to use them and just shoved him off. Bad reps for ray ban.","comment":{"@type":"Comment","name":"","datePublished":"2024-06-20T06:30:01.412Z","text":"Thank you for your review. We are sorry to hear that your experience at LensCrafters did not meet your expectations. We strive to provide the best customer service in the industry. Please go to http://ms.spr.ly/6268YFL0M so we can work to correct this issue for you."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Amelia Corfield"},"datePublished":"2024-06-19T02:32:13.925Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-06-20T02:55:52.866Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Don MacDonald"},"datePublished":"2024-06-10T21:13:55.21Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The ladies helped me repair my sun glasses, that I had purchased directly from Oakley, no questions asked. They were friendly and helpful. Great customer service!","comment":{"@type":"Comment","name":"","datePublished":"2024-06-11T04:48:37.525Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Miss Fox"},"datePublished":"2024-06-09T11:29:19.425Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Excellent customer service, they are very helpful and repaired my glasses super fast. Thank you!","comment":{"@type":"Comment","name":"","datePublished":"2024-06-10T01:04:44.506Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Monique Prouten"},"datePublished":"2024-06-08T03:33:52.481Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Lenscrafters at the Woodgrove mall is a great place to get new glasses. They have great deals and knowledgable, friendly staff.","comment":{"@type":"Comment","name":"","datePublished":"2024-06-09T01:09:34.75Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Rose Warrior"},"datePublished":"2024-06-01T20:41:20.514Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-06-02T07:14:09.757Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"seaswirl rider"},"datePublished":"2024-05-28T02:54:19.765Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Quick, friendly service, with good quality lenses and a great price.","comment":{"@type":"Comment","name":"","datePublished":"2024-05-29T01:00:48.241Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"LVI"},"datePublished":"2024-05-26T23:06:00.757Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Amelia provided terrific service! Great selection and sale too.","comment":{"@type":"Comment","name":"","datePublished":"2024-05-27T06:10:35.938Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Chris Anderson"},"datePublished":"2024-05-18T23:52:42.307Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Helpful, rapid, friendly, great service, they aim to please. Its by far the best place in town for glasses n sunglasses, great selection as well.","comment":{"@type":"Comment","name":"","datePublished":"2024-05-20T00:11:11.03Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jim Dawes"},"datePublished":"2024-05-18T19:26:26.685Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"good service very helpfull and freindly","comment":{"@type":"Comment","name":"","datePublished":"2024-05-19T04:55:09.509Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Beaudrys Bunnies Entertainment"},"datePublished":"2024-05-17T02:18:31.915Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"The sales associate told me to fill out the review and give him a 10 I didn't like that so 4/10","comment":{"@type":"Comment","name":"","datePublished":"2024-05-18T00:48:39.862Z","text":"Thank you for your review. We are sorry to hear that your experience at LensCrafters did not meet your expectations. We strive to provide the best customer service in the industry. Please go to http://ms.spr.ly/6261YkfIb so we can work to correct this issue for you."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Tony Do"},"datePublished":"2024-05-13T21:10:20.299Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I lost a screw holding the lens in the frame. Monique and Amelia were very friendly and helpful and got my glasses fixed right away for me.","comment":{"@type":"Comment","name":"","datePublished":"2024-05-14T03:58:47.629Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Berna Golobar"},"datePublished":"2024-05-13T20:53:21.602Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-05-14T03:49:09.416Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Danny Eaton"},"datePublished":"2024-05-05T18:29:21.661Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I sat on my sunglasses and bent the frame arm - brought them here and LensCrafters kindly fixed the arm while I waited and didn't charge for the service.","comment":{"@type":"Comment","name":"","datePublished":"2024-05-06T02:39:14.823Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Shery May Robles"},"datePublished":"2024-05-04T04:43:37.565Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The staff are very polite and helpful, especially Ms. Anu and Mr. Bharat. Thanks a lot!","comment":{"@type":"Comment","name":"","datePublished":"2024-05-05T00:17:12.558Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"D TM"},"datePublished":"2024-04-14T01:24:07.357Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Highly recommended! I got new glasses without even planing on it. Alison made everything so efficient and pleasant. Definitely 10/10","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Daryk Clark"},"datePublished":"2024-04-08T00:17:30.308Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great experience. Allison was helpful and knowledgeable about glasses.","comment":{"@type":"Comment","name":"","datePublished":"2024-04-09T00:18:49.906Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Stuart Kennard"},"datePublished":"2024-04-05T08:03:09.351Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-04-06T01:06:16.87Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Pati Marcellus"},"datePublished":"2024-04-03T19:51:17.829Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Came in to see about getting some new glasses in February. The manager, did a pre-authorization on a Saturday and submitted it to my healthcare plan, and she was gonna call me back on the Monday or Tuesday to let me know what is covered. I never heard anything for over a week, so I came in, and the manager wasn’t in, and the person I talked to didn’t know what would be covered. So I just said to cancel the order. Then I go to another eyeglass place and I’m told that LensCrafters has been paid for these glasses. It was not a pre-authorization, but a submission. Now I’m pissed because I can’t get another pair of glasses until LensCrafters sends the money back to my healthcare plan. Which can take up to three months is what I’m told. Very unacceptable!!! At no time I told that they don’t do pre-authorizations. Now today I go back into LensCrafters and Amelia, the optician, has been wonderful getting this figured out so I don’t have to wait any longer for new glasses.","comment":{"@type":"Comment","name":"","datePublished":"2024-04-04T08:48:21.532Z","text":"Thank you for your review. We are sorry to hear that your experience at LensCrafters did not meet your expectations. We strive to provide the best customer service in the industry. Please go to http://ms.spr.ly/6263c0OG5 so we can work to correct this issue for you."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"LINDSAY MCLEOD MCLEOD"},"datePublished":"2024-03-26T02:41:33.886Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Excellent service.Amelia helped greatly in my purchase.Obviously not this girls first rodeo.No pressure","comment":{"@type":"Comment","name":"","datePublished":"2024-03-27T01:22:07.565Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kevin Calder"},"datePublished":"2024-03-22T19:40:38.846Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I needed the nosepads relaced on my glasses, and Allison was able to help me no questions asked. I am very happy with the service I received, and will definitely be back when I need a new pair of glasses.","comment":{"@type":"Comment","name":"","datePublished":"2024-03-23T03:57:37.057Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Patrick Konkin"},"datePublished":"2024-03-14T20:07:22.226Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The service staff at LensCrafters in Nanaimo are very friendly and precise in their measurements. We have been going there for the past 20 years and the service level has remained exceptional. The ophthalmologist performing exams adjacent to the store is by far one of the most knowledgable individuals in his field. He is thorough and is not hesitant to refer to colleagues that specialize in certain areas if required.","comment":{"@type":"Comment","name":"","datePublished":"2024-03-15T02:41:36.522Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Taylor Biscan"},"datePublished":"2024-03-10T18:13:13.35Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very wonderful establishment! Very help and fast, would highly recommend!","comment":{"@type":"Comment","name":"","datePublished":"2024-03-11T06:07:00.329Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"kris krazor"},"datePublished":"2024-03-02T00:20:43.46Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great prices and service, fairly quick getting glasses to you","comment":{"@type":"Comment","name":"","datePublished":"2024-03-02T01:23:49.153Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Lisa Jonas"},"datePublished":"2024-02-23T21:16:53.191Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-03-05T19:08:24.727Z","text":"Thanks for your review! We look forward to seeing you again! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"L. Alberto Rosales"},"datePublished":"2024-02-22T03:39:41.176Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Thank you so much for all your help Amelia!","comment":{"@type":"Comment","name":"","datePublished":"2024-02-23T07:50:52.872Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Aaron Slotiuk"},"datePublished":"2024-02-22T02:01:50.928Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Superb service from Anu; you had the repair parts for my vintage Ray-Bans and had them fixed in just a few minutes! And you didn't even charge me. Thank you for your dedicated customer service!","comment":{"@type":"Comment","name":"","datePublished":"2024-02-23T08:21:48.921Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Robin McLay"},"datePublished":"2024-02-04T00:13:22.664Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great service from Allison at the Nanaimo location . She provided exceptional service in adjusting my glasses and replacing the lenses on a pair of sunglasses. This was my second visit and the same great service.Always service oriented and highly professional - 5 stars and a great team too","comment":{"@type":"Comment","name":"","datePublished":"2024-02-04T01:38:52.066Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Rod Swanson"},"datePublished":"2024-02-03T02:54:33.539Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-02-16T20:46:16.725Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Glenda James"},"datePublished":"2024-02-01T14:57:03.667Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"My latest experience (August 2023) with LensCrafters was nothing but horrifying. I bought 2 prs of glasses, (bifocal's) had trouble reading with them went back numerous times, no amount of adjustments would help. Asked for a refund (over $2500) as I wasn’t able to wear either of them for reading.\n\nTook one pair to FYI asked them to make up another pair of lenses for one pair of frames. Just picked them up from FYI yesterday AND I can read with them. How happy I am! In both cases I purchased top of lenses from both LC & FYI. No comparison, FYI was top in customer service. I did have to pay another $1100 for the new lenses but at least I have one or I can use!!! Total cost $3500. Going back to LC now that I gave this pr and request a refund again, will post what the outcome is. Hopefully they will stand by their products. 🥴","comment":{"@type":"Comment","name":"","datePublished":"2024-02-02T15:12:25.116Z","text":"Thank you for your review. We are sorry to hear your experience at LensCrafters did not meet your expectations. We strive to train our associates to be the best in the marketplace. Please go to http://ms.spr.ly/6262i2G4n so we can follow up and redirect your concern to appropriate person. "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Peter Von Stein"},"datePublished":"2024-01-25T00:32:49.313Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I had lost the bridge on my LensCrafters glasses. The friendly staff took care of this in a short while. No charge. Good Service. Thank you.","comment":{"@type":"Comment","name":"","datePublished":"2024-01-25T01:38:54.196Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ian Stadel"},"datePublished":"2024-01-17T01:42:42.252Z","reviewRating":{"@type":"Rating","ratingValue":"4","bestRating":"5"},"reviewBody":"Had a great experience purchasing new glasses. Everyone was very helpful. So nice to get the eye exam done then go right next door to the glasses side. Made it very easy to get it all done quickly.","comment":{"@type":"Comment","name":"","datePublished":"2024-01-18T07:42:30.335Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Bill MacGougan"},"datePublished":"2024-01-04T23:24:21.158Z","reviewRating":{"@type":"Rating","ratingValue":"4","bestRating":"5"},"reviewBody":"I've dealt with Lenscrafters at Woodgrove multiple times. In my experience their service ranges from okay to extraordinary (usually in the good to excellent range). Recently I bought two new sets of prescription lenses for my Oakley Flak frames. Not inexpensive. However, the new lenses wouldn't fit in the old case. When asked, the rep told me they couldn't help with that (shrug). On the other hand I've had folks there that would immediately, in such circumstances, jump into action and ensure that every element of my transaction was as close to perfect as possible. I've since found multiple solutions for the lens storage issue and I'm sure others there would have as well. That said, I've dealt with a number of their competitors over the years, none stack up.\nI would (and do regularly) recommend them.","comment":{"@type":"Comment","name":"","datePublished":"2024-01-05T02:14:24.554Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Paul Lemelin"},"datePublished":"2024-01-01T04:51:28.902Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"They were extremely helpful in finding the glasses I was looking for, and took the time to go through all the details and what I wanted , service was great 👍","comment":{"@type":"Comment","name":"","datePublished":"2024-01-02T07:04:47.557Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"James McMillan"},"datePublished":"2023-12-08T23:06:55.694Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I’ve been going here for 4 years and have nothing but great things to say.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Glen Paquette"},"datePublished":"2023-12-08T22:05:10.854Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Pleasant and professional staff. Great selection of glasses and a lot of positive energy in their beautiful showroom.","comment":{"@type":"Comment","name":"","datePublished":"2023-12-09T03:11:03.804Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Lor Lor"},"datePublished":"2023-12-02T20:14:11.547Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Allison was fantastic - was so professional and efficient. She explained everything and I left the store feeling taken care of and satisfied with her assistance. Good job!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Christine"},"datePublished":"2023-11-26T18:40:29.817Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"I was so disappointed!!! From the reviews I thought I would get good service, but no. I walked in and noticed two employees sitting around doing nothing. Not once to they ask me if I needed any help, but when a lady walked in looking gorgeous, both employees seem to magically wake up and helped the lady pick out some glasses. I went elsewhere and spent 1200 on my new glasses.","comment":{"@type":"Comment","name":"","datePublished":"2023-11-27T21:44:31.466Z","text":"Thank you for your review. We are sorry to hear your experience at LensCrafters did not meet your expectations. We strive to train our associates to be the best in the marketplace. Please go to http://ms.spr.ly/6266iz6Oj so we can follow up and redirect your concern to appropriate person. "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"corey rolston"},"datePublished":"2023-11-11T04:56:00.668Z","reviewRating":{"@type":"Rating","ratingValue":"4","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Danielle Fourchalk"},"datePublished":"2023-10-21T20:35:33.097Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Our whole family got glasses today. We were so utterly pleased with the service. Allison was very knowledgeable and a pure pleasure to work with. Highly recommend!!","comment":{"@type":"Comment","name":"","datePublished":"2023-12-12T17:03:23.918Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jamie D"},"datePublished":"2023-10-13T21:36:57.793Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Definitely have the most designer sunglasses in the mall if you’re looking for a prescription pair. Allison and staff were super helpful with my purchase!","comment":{"@type":"Comment","name":"","datePublished":"2023-10-14T02:23:52.487Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Harmandeep Deep"},"datePublished":"2023-10-08T04:48:55.852Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I had very good experience with staff helped me out with selecting pair Anu Gill Was very professional I recommend this location for your eyeglasses","comment":{"@type":"Comment","name":"","datePublished":"2023-10-09T11:23:43.056Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Allison McNally"},"datePublished":"2023-10-03T04:55:25.996Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"We need my child’s glasses and prescription asap and Allison made that happen and they were all ready in 20min!","comment":{"@type":"Comment","name":"","datePublished":"2023-10-03T19:55:17.213Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Tina House"},"datePublished":"2023-09-30T22:54:53.814Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Had a great experience at LensCrafters Woodgrove Centre Nanaimo, BC. Eyewear Consultant Anu Gill was a great help and very patient with the time it took me to pick out frames, and helped me choose the right ones when I couldn't decide! She explained all options, offered great sales deals and gave me all the time I needed. I had used LensCrafters years ago for glasses but went with someone else for my last ones. Regretted it ever since as LensCrafters provided a much better lens for my prescription, and aligned the progressive lenses perfectly. Lesson learned! I will stay with LensCrafters from now on!","comment":{"@type":"Comment","name":"","datePublished":"2023-10-01T01:04:46.348Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Doobin"},"datePublished":"2023-09-26T21:19:55.467Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Amelia was amazing. I was in and out of there in 15 minutes. She helped me understand how to apply my insurance. Picked me the perfect frames and had me feeling like I got an amazing deal!\nGo See Her!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Manshanden"},"datePublished":"2023-09-21T22:33:59.79Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very good ! Let me look without being pushy or impatient . I choose frames that were a little small originally, and I was able to swap them for a better fit . Staff was swift and knowledgeable when I was ready and made it painless . Would highly recommend!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Lauren Ashbee"},"datePublished":"2023-09-19T21:03:52.741Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great experience!","comment":{"@type":"Comment","name":"","datePublished":"2023-09-21T00:54:06.843Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Angela Faye Barnard"},"datePublished":"2023-09-12T18:53:50.481Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Awesome shout out to Allison Shaw at Lenscrafters. I enquired about fixing my own personal sunglasses that were missing a tiny screw. Allison not only gave me the right screw, but also fixed them for me. It was lovely to get unexpected, no charge service!","comment":{"@type":"Comment","name":"","datePublished":"2023-09-13T20:22:42.225Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jennifer Abrahamson"},"datePublished":"2023-09-11T20:07:55.523Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Super experienced","comment":{"@type":"Comment","name":"","datePublished":"2023-09-11T20:58:27.684Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Barbara Allen"},"datePublished":"2023-09-06T00:16:18.178Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Amelia was very efficient & helpful","comment":{"@type":"Comment","name":"","datePublished":"2023-09-06T01:17:25.995Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Sonia Higuera"},"datePublished":"2023-09-04T20:58:31.863Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Today I visited Len’s crafters and got great customer service from Monique!","comment":{"@type":"Comment","name":"","datePublished":"2023-09-05T18:35:43.137Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Shelley Birchard"},"datePublished":"2023-08-29T01:14:17.51Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Unfortunately, I am leaving a low star review. My husband and I were in shopping for glasses today as we were both in need of new glasses.\n\nMy husband sat at the desk for approximately an hour waiting to purchase a set of glasses. When I noted that he was waiting to the person tending to my purchase-she indicated that the other customer specifically needed help to find frames.\n\nI initially asked for a quote, but the person submitted the purchase. At the final step if purchase there was last minute upsell if the lens to the frames that was not included in the initial details.\n\nMy husband lost patience and will be taking his business elsewhere. He was very frustrated that he was not connected to the other person. Perhaps the retail agents work on commission, but it shouldn't negatively impact a customer from getting the help to purchase his glasses.","comment":{"@type":"Comment","name":"","datePublished":"2023-08-29T02:01:42.601Z","text":"Hi there, thank you for your review. We are sorry to hear about your experience. Please go to http://ms.spr.ly/62609TNfA to follow up so we can work to correct this issue. \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Afsaneh Golmakani"},"datePublished":"2023-08-27T20:54:57.225Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2023-08-29T16:33:45.134Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jacqueline Williams"},"datePublished":"2023-08-26T20:20:15.643Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Extremely pleased with professional helpful eye exam with exceptional customer service (salesperson Anu) assistance in selection of glasses & sunglasses frames with prescription .. and good deals","comment":{"@type":"Comment","name":"","datePublished":"2023-08-29T19:19:37.039Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!\n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Asher"},"datePublished":"2023-08-21T17:26:39.887Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"It’s warm and fun to be in the people there are very nice and are amazing with helping everyone","comment":{"@type":"Comment","name":"","datePublished":"2023-08-22T01:16:54.505Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Derk Shephard"},"datePublished":"2023-08-20T22:58:10.062Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2023-08-21T17:46:06.454Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Dan Millson"},"datePublished":"2023-08-02T20:33:35.64Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Quick service from friendly staff. Allison showed me the differences between lens types, explained the cost breakdown and helped me with frame selection.","comment":{"@type":"Comment","name":"","datePublished":"2023-08-03T15:23:14Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Marcus Beuk"},"datePublished":"2023-08-01T22:07:18.517Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2023-08-02T16:19:30.305Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Paige MacLachlan"},"datePublished":"2023-07-26T01:17:49.232Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Amazing staff, they are very helpful in picking frames and lenses perfect for me and my vision needs! I am always happy when I get glasses from them.","comment":{"@type":"Comment","name":"","datePublished":"2023-07-26T01:37:48.315Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Laura Wiersma"},"datePublished":"2023-07-22T00:28:28.035Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2023-07-22T15:32:01.607Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!\n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Lisa Danesin"},"datePublished":"2023-07-19T21:27:25.543Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Fast, friendly, knowledgeable service. Great selection of frames. Highly recommend.","comment":{"@type":"Comment","name":"","datePublished":"2023-07-20T16:12:46.551Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!\n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ron Berthiaume"},"datePublished":"2023-07-05T22:04:21.711Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Amelia was able to put it together in about an hour for my emergency glasses need.","comment":{"@type":"Comment","name":"","datePublished":"2023-07-07T03:25:11.39Z","text":"Hi! Thank you so much for your review. We are excited to hear Amelia was able to help make your experience in LensCrafters a great one. We look forward to seeing you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Rashpal Khakh"},"datePublished":"2023-07-03T17:59:30.893Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"haven"},"datePublished":"2023-06-30T01:26:15.26Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"They were super great!! I walked in to get my glasses fixed and tightened and they helped me out with no hesitation even tho they aren’t my main business i work with.Highly recommend coming here, very nice people!!!","comment":{"@type":"Comment","name":"","datePublished":"2023-06-30T21:12:37.507Z","text":"Thank you for your feedback! We are happy to hear about your positive experience and look forward to serving you! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Steve McKean"},"datePublished":"2023-06-29T23:55:21.195Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I needed some assistance with my sunglasses today. Allison the store manager was quick to assist and made a quick repair to them at no cost. I was completely satisfied with my experience and would us LensCrafters again in the future.","comment":{"@type":"Comment","name":"","datePublished":"2023-06-30T21:16:54.687Z","text":"Thank you for your feedback! We are happy to hear about your positive experience and look forward to serving you! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jenny Misener"},"datePublished":"2023-06-25T23:45:52.777Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very helpful! Professional","comment":{"@type":"Comment","name":"","datePublished":"2023-06-29T00:26:43.855Z","text":"Thank you for your feedback! We are happy to hear about your positive experience and look forward to serving you! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"les doiron"},"datePublished":"2023-06-25T02:29:24.07Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"My eye exam team were fantastic, my salesperson Alison was incredible, she also saved me quite a bit of money on my purchase.\nI'm very happy with this experience, my second time as their customer.","comment":{"@type":"Comment","name":"","datePublished":"2023-06-26T20:23:16.927Z","text":"Thank you for your feedback! We are happy to hear about your positive experience and look forward to serving you! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Isabella Eastridge"},"datePublished":"2023-06-17T21:02:01.683Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Good service and very helpful! I came in with bent frames and they were fixed very quickly and they are much more comfortable to wear. Thank you so much!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ivan Bao"},"datePublished":"2023-06-16T21:34:27.839Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"They had great services. The employees (Alison & Monique) were very professional and patient. They even cleaned my old glasses for free. 10/10 will come back again!","comment":{"@type":"Comment","name":"","datePublished":"2023-07-12T20:53:24.145Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Anthony Cateaux"},"datePublished":"2023-06-01T18:36:00.339Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Excellent service great prices and quality products !","comment":{"@type":"Comment","name":"","datePublished":"2023-06-14T15:33:20.119Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kim D"},"datePublished":"2023-05-24T07:16:18.099Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"I would NOT recommend this location. The way they treated my senior disabled mother was inexcusable. They had no problem taking hundreds of dollars from her, then made her wait months with no answer as to where the glasses were.\nIt started with the manager telling me she had been calling my mother but never got an answer and left messages. There were no such calls made and when I confronted the manager, her demeanour indicated perhaps my mother was somewhat forgetful and might have forgotten.\nMy mother is as sharp as a whip with all of her facilities in tact so I was incredibly insulted. Perhaps she was not aware of call display and answering machines? My mother certainly wouldn’t be removing just the Lenscrafters number and no one else.\nFast Forward to a YEAR later. The first pair, the lenses were not done correctly and had to be returned, then another long wait. The second pair done (no problems calling this time), again the lenses were done incorrectly. Held up by weather issues and a disability, my mother was not able to get back into the store until the weather cleared (the store requested she come in). Once there, my mother voiced her concerns over the lens issue and the manager instantly became defensive.\n“Who else did you see? What did they say? Well I know what I’m doing, I’m highly trained and there is nothing wrong with these lenses”. She was incredibly condescending to my disabled mother, she grilled and tried to gaslight my mother. Then she had the nerve to ask my mother about health issues, was there anything she had that could change her vision in the short time since her last eye exam one year ago? “Oh you have diabetes! Oh well, that explains it then! You might need a new eye exam (for an additional cost), that’s probably why the glasses aren’t working for you!”\nIt took a lot of strength to keep my mouth shut, but I knew we were right, we had the facts and she was just a horrible person. My mother had an eye exam with another optometrist just days before we went back to LensCrafters to confront them. Her prescription was the same as the one a year prior, which confirmed the issue was the lenses. But LensCrafters was defensive and instead wanted to point the finger at my mother. They took a lot of money from her, so I hope they’re happy with themselves. We have taken our business elsewhere, and my mother finally has the glasses she needed all along.","comment":{"@type":"Comment","name":"","datePublished":"2023-05-24T20:30:05.844Z","text":"Hi there, thank you for your review. We are sorry to hear about your experience. Please go to http://ms.spr.ly/6266gjER8 to follow up so we can work to correct this issue. "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Plutos Dad"},"datePublished":"2023-05-19T18:44:04.03Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Thank you Paige for repairing my wife's glasses at no charge right before the last weekend. I was most impressed!","comment":{"@type":"Comment","name":"","datePublished":"2023-06-07T15:58:48.935Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Sheila Clark"},"datePublished":"2023-05-16T22:09:45.22Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Paige was friendly, knowledgeable and completed my purchase in an efficient manner. She was very helpful in ensuring my frame were the right size.","comment":{"@type":"Comment","name":"","datePublished":"2023-06-08T17:14:26.201Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Anna C"},"datePublished":"2023-05-09T04:42:50.407Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Recently had an eye exam with my local optometrist, he said my glasses from LensCrafters were not aligned well to my eyes even with the proper prescription. Got new lenses made from my local optometrist and it’s amazing how clear I can see now. I was having eye strain and seeing blurry for 3 years and I had no idea. Lens crafters has good selection for frames but they do not craft lenses well…. Ironically.","comment":{"@type":"Comment","name":"","datePublished":"2023-06-10T03:57:35.563Z","text":"Thank you for your review. We are sorry to hear your experience at LensCrafters did not meet your expectations. We strive to meet all of our customer needs. Please go to http://ms.spr.ly/6263gc7JJ to follow up so we can redirect your concern to the appropriate person. \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Nick Liang"},"datePublished":"2023-05-05T21:49:27.772Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2023-06-12T15:39:40.779Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"R. Novak"},"datePublished":"2023-05-03T05:02:48.069Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The staff at Lens Crafters were helpful, kind and knowledgeable. I will be dealing with them again in the future.","comment":{"@type":"Comment","name":"","datePublished":"2023-06-13T21:29:01.547Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Beverly Foster"},"datePublished":"2023-05-01T20:21:14.187Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Bought 2 pair of glasses last year. Ray Ban prescription sun glasses best glasses I have ever owned. Bought replacement insurance. Returned to Lenscrafter when year up just to check lenses. Informed I could do complete frame and lens replacement for $50 a pair with no questions asked. Great great warranty and prescription for progressive prescription perfect. I will recommend them and plan to return.","comment":{"@type":"Comment","name":"","datePublished":"2023-06-13T16:58:26.243Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jerry Zimmerman"},"datePublished":"2023-04-26T23:31:54.091Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very professional service.","comment":{"@type":"Comment","name":"","datePublished":"2023-06-08T00:47:51.645Z","text":"Thank you for your review. Our associates are some of the best around and we are always happy to hear our customers feel the same! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"david allen"},"datePublished":"2023-04-14T01:53:46.718Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Quality and quick info and discount.","comment":{"@type":"Comment","name":"","datePublished":"2023-04-19T13:54:04.879Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Susan Gioia"},"datePublished":"2023-04-04T14:55:28.445Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"It has been a while since I have been provided Amelia’s level of expertise when purchasing.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Eric Lachman"},"datePublished":"2023-04-01T03:01:44.925Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I wondered into Lens Crafters in the Wood Grove mall today looking for sunglasses as I lost mine on the trip down from Alberta, as soon as I walked in I was greated by an absolute Gorgeous very nice women named Hannesa! Not only was she very helpful , very knowledgeable and super friendly she was enjoyable to chat with during the process. I would 110% recommend this particular store to everyone wiling to listen ! And I for one will be going back , I may just throw my sunglasses in the ocean just to see that smile from Hannesa light up that store ! Thanks ladies for the painless experience! Cheers!\n\nEric L","comment":{"@type":"Comment","name":"","datePublished":"2023-04-06T16:19:34.287Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"OG Soda"},"datePublished":"2023-03-29T23:04:59.383Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Was very friendly an helpful with helping me fix my glasses!","comment":{"@type":"Comment","name":"","datePublished":"2023-04-04T18:10:06.331Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Denise Myers"},"datePublished":"2023-03-26T21:38:20.478Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Knowledgeable friendly and kind staff, affordable prices and clean and welcoming atmosphere. Customer service is over the top thank you very much.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Doris guest"},"datePublished":"2023-03-26T21:28:38.981Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Amazing customer service, clean atmosphere, excellent prices and knowledgeable and happy to help staff. Thank you so much.","comment":{"@type":"Comment","name":"","datePublished":"2023-03-27T14:15:31.689Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ky Sin"},"datePublished":"2023-03-25T17:43:49.816Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very nice and helpful.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Reema nemer"},"datePublished":"2023-03-19T22:20:30.183Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"They were so helpful with me and quick service\nThey don’t charge anything from me to fix my glasses\nThis is the company that I started in Nanaimo\nThanks","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Constance Froom"},"datePublished":"2023-03-16T15:35:53.68Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2023-03-22T16:18:02.884Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Eric Kinrade"},"datePublished":"2023-03-11T19:07:01.131Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Fixed my glasses free of charge! Thank you so much","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"kat B"},"datePublished":"2023-03-07T01:54:42.641Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Had great experience with Anu - she made the process of picking out nice glasses with frames super easy and fun.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"jim barkhouse"},"datePublished":"2023-02-26T20:55:07.337Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2023-03-06T19:15:21.712Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kelly Graham"},"datePublished":"2023-02-25T01:00:08.072Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Friendly and helpful staff. Didn't buy the glass there but they fixed my glass no charge or appointment. Really appreciated it since I can not see without my glass.","comment":{"@type":"Comment","name":"","datePublished":"2023-03-02T17:51:47.82Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Royston D'sa"},"datePublished":"2023-02-24T20:46:26.505Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Came here to fix the nose pad on my spectacles, they did an excellent Job. The staff here are friendly and welcoming.","comment":{"@type":"Comment","name":"","datePublished":"2023-03-02T15:36:38.573Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Nicole Soby"},"datePublished":"2023-02-23T22:31:35.755Z","reviewRating":{"@type":"Rating","ratingValue":"2","bestRating":"5"},"reviewBody":"Amelia was so helpful and kind. She was patient and helped me find what I wanted and needed within my budget. Unfortunately, my experience went way downhill from there. I received a call 2.5 weeks after ordered and one pair had the wrong lenses installed- they were made without the antireflective coting that i requested. When i went to pick up my glasses the second pair had the wrong color of lenses. I was told they would order the lenses needed as a color correction would darken the lens which i didn't want. I then received a voicemail saying they were going to color correct them when I already said I didn't want them darkened. I called twice to follow up and no one was available. Very frustrating and poor experience. Now I have two pairs of glasses that i can't use because i work on a computer and the sunglasses are too dark for this time of year.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Therese Dykstra"},"datePublished":"2023-02-07T22:35:34.708Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The staff were friendly and professional, very helpful. Dr. Singh explained each part of the exam and showed me all aspects of the eye on the computer. I certainly felt comfortable with the exam, usually am nervous. I got two sets of glasses at a discount and am very happy I was able to do everything in one visit. Highly recommend this clinic.","comment":{"@type":"Comment","name":"","datePublished":"2023-02-08T14:09:21.051Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"SRINIVASAN NATESAN UDAIYAR"},"datePublished":"2023-02-04T23:09:10.208Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Sohil Mehta"},"datePublished":"2023-01-29T02:43:20.689Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2023-02-03T18:11:29.299Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Sheryl Johnson"},"datePublished":"2023-01-27T00:48:35.023Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very nice store, amazing selection and prices. Really impressed with my consultant, Amelia! She knew what I wanted and guided me in the right direction!","comment":{"@type":"Comment","name":"","datePublished":"2023-02-01T17:07:13.181Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"April Zanchetta"},"datePublished":"2023-01-24T04:09:57.443Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Excellent service! Thanks for replacing my broken piece on my glasses @ no charge! I really appreciate your kindness ☺️","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jessi Armstrong"},"datePublished":"2023-01-22T22:05:17.517Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Fixed my daughter’s glasses for free when they broke at the mall. So happy with the sales rep Saldur.","comment":{"@type":"Comment","name":"","datePublished":"2023-01-30T19:05:04.657Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"School Soft"},"datePublished":"2023-01-20T00:39:45.792Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Appreciated the time and attention that I received from Allison in the store. She helped me wade through a variety of options. I also appreciate the Lenscrafter Happiness Guarantee. I tried progressives, but they weren't really what I ended up liking and was able to get the lenses replaced as a result.","comment":{"@type":"Comment","name":"","datePublished":"2023-01-25T17:29:37.202Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Vaughan Starr"},"datePublished":"2023-01-10T21:17:27.507Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Am taking the time to post this review because an email survey that was supposed to be sent did not make it to my inbox:\nAmelia was absolutely amazing! It was my first time up to bat for glasses and she took the time to show me a variety of frames and lens options, walking me through their respective benefits. As a result, I finished up buying two pairs, and did so confident in the knowledge that I had landed upon what was right for me. What had begun as a somewhat daunting affair having been turned into a relaxed and informative undertaking courtesy of her professionalism and service. Whatever you are paying this girl, it is not enough!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Troy Tompkins"},"datePublished":"2023-01-01T18:46:08.675Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Customer service was excellent. The lady’s name was Allison and she explained everything to me in quick order","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Anneke Bernard"},"datePublished":"2022-12-29T22:32:39.156Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Hanessa was wonderful and professional. Thank you Hanessa.","comment":{"@type":"Comment","name":"","datePublished":"2023-01-04T21:56:07.804Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Y K"},"datePublished":"2022-12-12T16:40:17.937Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-12-16T19:55:14.475Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ian Beeston"},"datePublished":"2022-12-04T00:12:11.402Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-12-07T14:52:26.369Z","text":"Thank you for your review. We are sorry to hear your experience at LensCrafters did not meet your expectations. We strive to meet all of our customer needs. Please go to https://www.luxotticacustomercare.com/lenscrafters to follow up so we can redirect your concern to the appropriate person. "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"benjie pablo"},"datePublished":"2022-11-27T00:35:25.862Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-11-30T17:57:06.089Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!\n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"John Bunning"},"datePublished":"2022-11-26T01:52:10.237Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Took advantage of sale at Lenscrafters. I was assisted by Hanessa, who is a very capable and knowledgeable sales rep. She guided me through the whole process from selecting the frames and lenses to the various options available. She made sure I was getting exactly what I needed for the best price. She really did her best for me and all with great charm and humour. A very positive experience all round.","comment":{"@type":"Comment","name":"","datePublished":"2022-11-29T16:58:20.951Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kimberly Robson"},"datePublished":"2022-11-18T04:33:36.322Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I took my daughter in to have her eyeglasses adjusted with glasses we didn't buy at Lenscrafters. We were met by an employee who was very friendly and happy to help us and adjusted my daughter's glasses. I didn't catch the employee's name but she was lovely to deal with and we left happy that we were able to fix my daughter's glasses free of charge. Thank you!","comment":{"@type":"Comment","name":"","datePublished":"2022-11-18T14:23:13.372Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Karlynn Henschel"},"datePublished":"2022-11-16T17:49:42.312Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"VERY HELPFUL AND QUICK SERVICE. WOULD RECOMMEND LENS CRAFTERS TO MY FRIENDS AND FAMILY.","comment":{"@type":"Comment","name":"","datePublished":"2022-11-21T19:09:19.073Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Christopher Peter"},"datePublished":"2022-11-15T19:31:36.229Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Super friendly and welcoming staff. Helped me get the best deal for what I need! Definitely going back in the future.","comment":{"@type":"Comment","name":"","datePublished":"2022-11-18T19:44:06.46Z","text":"Thank you for your review. Our associates are some of the best around and we are always happy to hear our customers feel the same! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Joseph Kennedy-Carrier"},"datePublished":"2022-11-09T19:29:53.02Z","reviewRating":{"@type":"Rating","ratingValue":"4","bestRating":"5"},"reviewBody":"Very knowledgeable, friendly, accomodating staff in all departments. You always feel listened too and know what your next steps are.","comment":{"@type":"Comment","name":"","datePublished":"2022-11-11T16:57:20.81Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!\n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Terry Reynolds"},"datePublished":"2022-11-03T16:34:15.454Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The experience at LenseCrafters was clearly positive. Good staff, great Optometrist, brightly lit displays and clear explanations resonated sharply with me. Do you see what I did there? If we cross off the best and worst reviews to find a fair average, they’d be 5 stars. The black and white winner. Also, I find retinas uglier than feet…. and I’ve seen my retinas now. They can direct bill and confirm coverage quickly.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Linda Peterson"},"datePublished":"2022-10-27T19:39:58.706Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"My eye exam was done elsewhere but I purchased my frames from Allison at LensCrafters. I never felt rushed or pressured but knew I could ask for help while choosing my frames. Allison provided personal, professional service. I was really impressed. Normally I worry about the measurements not being done properly or the frames not fitting well but Allison was so competent and explained everything she did as well as put through our insurance and discounts through BCAA and LensCrafters. Really pleased and will recommend LensCrafters and especially the Woodgrove Mall location and Allison!","comment":{"@type":"Comment","name":"","datePublished":"2022-10-27T19:54:07.457Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Alleah Poirier"},"datePublished":"2022-10-14T16:53:51.183Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Paid over $400 out of pocket and waited over a month for my glasses to come in. After I complained about the excessively long wait and lack of communication by staff I was promised by store management a $100 credit upon receipt of the glasses to offset the extra contacts I had had to use while waiting. When my glasses finally arrived, staff didn’t phone to notify me until closing time. During this call I confirmed that management would be in the morning and they said they would be. When I showed up at opening, management was “sick” and the only employee couldn’t give thenrebate I had been promised. Don’t bother with this lense provider, their staff is manipulative and sneaky and their service is not worth the price, even at 50% off.","comment":{"@type":"Comment","name":"","datePublished":"2022-10-14T17:09:18.242Z","text":"Hi there, thank you for your review. We are sorry to hear about your experience. Please go to https://www.luxotticacustomercare.com/lenscrafters to follow up so we can work to correct this issue."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kim Singh Rai"},"datePublished":"2022-10-12T23:45:24.188Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Tammy Abbott"},"datePublished":"2022-09-22T13:59:47.712Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Exceptional customer service!","comment":{"@type":"Comment","name":"","datePublished":"2022-09-22T14:32:46.271Z","text":"Awesome to hear! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ted Nugent"},"datePublished":"2022-09-17T22:37:59.857Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great customer service - was able to get our glasses issue resolved quickly and happy with the results!","comment":{"@type":"Comment","name":"","datePublished":"2022-09-23T18:47:20.58Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kaila Wilkinson"},"datePublished":"2022-09-14T23:01:08.108Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I love Hanessa! Her service is amazing and I would recommend her to anyone looking for new glasses!","comment":{"@type":"Comment","name":"","datePublished":"2022-09-15T15:49:36.121Z","text":"Hi! Thank you so much for your review. We are excited to hear Hanessa was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jake Donaghey"},"datePublished":"2022-09-11T22:00:46.06Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The lovely lady that helped my mom and myself was absolutely top notch. Very kind, patient, and thoughtful. Amelia 100% knows her job and shared her knowledge with us so we got totally what was best for us. Thank you for an awesome experience. I will certainly pass your name on. Thanks again. Jake and Teresa…great job!!!","comment":{"@type":"Comment","name":"","datePublished":"2022-09-12T20:22:19.151Z","text":"Hi! Thank you so much for your review. We are excited to hear Amelia was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"lalith perera perera"},"datePublished":"2022-09-07T21:58:43.844Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-09-08T16:02:15.956Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Maria Jose Romero"},"datePublished":"2022-09-06T01:29:11.448Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Excellent service from all the employees and the glasses are done really fast","comment":{"@type":"Comment","name":"","datePublished":"2022-09-06T14:09:07.397Z","text":"Hi! Thank you so much for your positive review. We are happy we could help with your vision needs and look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Norma Ramírez"},"datePublished":"2022-08-28T21:18:24.851Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The staff is very find and friendly, they adjust and repair my sunglasses in a bit! I highly recommend this place!!!","comment":{"@type":"Comment","name":"","datePublished":"2022-08-29T17:07:05.721Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"L Coleman"},"datePublished":"2022-08-28T19:12:17.942Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great service and friendly staff! Adjusted my glasses for me for free :)","comment":{"@type":"Comment","name":"","datePublished":"2022-08-29T19:29:38.449Z","text":"Hi! Thank you so much for your positive review. We are happy we could help with your vision needs and look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jean MacMicking"},"datePublished":"2022-08-26T03:15:47.342Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Friendly, knowledgeable and pricing that beat all others I had quotes from. Extremely happy with their service.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"A. Urban"},"datePublished":"2022-08-19T23:23:59.886Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Had a great experience at the store!","comment":{"@type":"Comment","name":"","datePublished":"2022-08-25T15:48:09.042Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Frannie D"},"datePublished":"2022-08-19T03:32:49.113Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very friendly and professional staff","comment":{"@type":"Comment","name":"","datePublished":"2022-08-19T13:47:52.845Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Debbie Barnes"},"datePublished":"2022-08-14T20:39:57.03Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The tiny little screw fell out to f my hubby’s sunglasses. Went in and Jocelyn had us fixed up in no time!!","comment":{"@type":"Comment","name":"","datePublished":"2022-08-15T19:05:44.993Z","text":"Hi! Thank you so much for your review. We are excited to hear Jocelyn was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Shelley Wakeman"},"datePublished":"2022-08-13T21:52:41.399Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Today was my second time purchasing glasses from LensCrafters. Both times I received top notch, friendly, knowledgeable service. All my future glasses will come from them!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Siobhan Noonan"},"datePublished":"2022-08-04T18:35:19.374Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I came into Nanaimo Lenscrafters with a nasty break in the arm of my very favourite sunglasses. The person at the front desk offered to glue/tape the arm back into position free of charge and did it for me right away. Although my sunglasses still need to have the arm replaced eventually, I can now continue to wear them while I search for a more permanent solution. Thank you Lenscrafters Nanaimo!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ben Litchfield"},"datePublished":"2022-08-03T22:49:31.023Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"We went to LensCrafters after a screw had fallen out of of my glasses to get a new one. When we were there the was essentially no wait time. Allison had asked us what we needed so we told her what was wrong and so she replaced the screw and tightened all the other screws. And they did this all for free. Thank you Allison!","comment":{"@type":"Comment","name":"","datePublished":"2022-08-04T16:32:00.227Z","text":"Hi! Thank you so much for your review. We are excited to hear Allison was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Sylvia Maguire"},"datePublished":"2022-07-29T00:02:59.885Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Amelia was wonderful! She was very knowledgeable, incredibly helpful and she was so patient with me. I can’t say enough good things about her! I highly recommend Lens Crafters at this location.","comment":{"@type":"Comment","name":"","datePublished":"2022-07-29T14:11:42.939Z","text":"Hi! Thank you so much for your review. We are excited to hear Amelia was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kuvin Dhaliwal"},"datePublished":"2022-07-24T00:12:44.391Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"allison did a great job with my glasses and they fit me in right away. amazing service and super friendly staff","comment":{"@type":"Comment","name":"","datePublished":"2022-07-28T15:52:11.114Z","text":"Thank you for your review. Our associates are some of the best around and we are always happy to hear our customers feel the same!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Bryan Lopez"},"datePublished":"2022-07-22T21:13:05.912Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Amazing service! Came in to fix sunglasses and was promptly assisted by Allison","comment":{"@type":"Comment","name":"","datePublished":"2022-07-25T18:45:39.054Z","text":"Hi! Thank you so much for your review. We are excited to hear Allison was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Chris Anderson"},"datePublished":"2022-07-19T23:35:13.814Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Allison the dispensing optician did a fantastic job. Very efficient and organized with the frames I looked all over town for. Pricing was the same as the online pricing for the same product with much better customer service","comment":{"@type":"Comment","name":"","datePublished":"2022-07-22T18:43:19.827Z","text":"Hi! Thank you so much for your review. We are excited to hear Allison was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jordan Riopka"},"datePublished":"2022-07-15T21:25:54.64Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Staff was very friendly and very knowledgeable! Fixed my broken glasses in less than five minutes. They looked as though they were brand new when I got them back. I’ll definitely go back!!","comment":{"@type":"Comment","name":"","datePublished":"2022-07-18T20:58:19.598Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Christian Kreiberg"},"datePublished":"2022-07-12T22:47:44.661Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I had been in to Lenscrafters on other occasions and finally had stopped in long enough to go through the process of finding a frame that I thought I liked and then also a frame that suited me. Not the easiest task when there are a fair few frames and a lot more styles to go through. My first go-round was over 18 months ago and I'd left with a listing for 3 of the best options that were suited to me and also suited me. It took me forever to get around to updating my prescription but when I went back in to Lenscrafters the original pricing was honored. Hanessa was extremely helpful in going over the 3 choices and I'm very comfortable with the option I've chosen. Even after frame style is selected, there are still a lot of options as far as lenses go. We went over everything and I found Hanessa to be honest and sharp about what I was asking. When there were options to be explored and Hanessa didn't have the answer at hand, she was quick to involve her colleagues and found the appropriate answer. Jocelyne was easily available and helpful in the process. Nice to deal with someone who shares what they know but is also quick to involve someone with more knowledge rather than glossing over issues that might be important to the client.","comment":{"@type":"Comment","name":"","datePublished":"2022-07-13T15:10:08.372Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Carlee Acton"},"datePublished":"2022-07-09T21:43:56.19Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Excellent customer service, friendly staff, we’re able to fix my broken glasses fast and efficient!","comment":{"@type":"Comment","name":"","datePublished":"2022-07-13T16:58:34.984Z","text":"Thank you for your review. Our associates are some of the best around and we are always happy to hear our customers feel the same!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Conni Pfeiffer"},"datePublished":"2022-07-08T06:26:30.575Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Monique made my day today!! Her service was amazing! The store was so clean, friendly, and I will definitely be returning for all my eyeglasses needs. Thank-you so much!!","comment":{"@type":"Comment","name":"","datePublished":"2022-07-08T14:07:45.875Z","text":"Hi! Thank you so much for your review. We are excited to hear Monique was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Chantelle Juhasz"},"datePublished":"2022-07-07T19:28:47.637Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-07-11T14:53:38.538Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Robert Wheeler"},"datePublished":"2022-06-30T11:05:58.168Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great pricing and staff is super friendly.","comment":{"@type":"Comment","name":"","datePublished":"2022-06-30T20:58:33.626Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jan Byers"},"datePublished":"2022-06-25T05:26:48.089Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-06-28T15:35:00.047Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Siddharth Kohli"},"datePublished":"2022-06-24T19:18:52.701Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Helped me out fixing my favourite pair of sunglasses from their partner store Sunglass Hut! Excellent service!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"John Butterfinger"},"datePublished":"2022-06-17T02:07:32.312Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Fixed my sunglasses in 5 minutes, even cleaned them. Great service.","comment":{"@type":"Comment","name":"","datePublished":"2022-06-17T14:44:42.924Z","text":"Hi! Thank you so much for your positive review. We are happy we could help with your vision needs and look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ash"},"datePublished":"2022-06-15T23:00:52.793Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"1st Google review why, Monique and Jocelyn. I have a disability that can be embarrassing not only did these women help with all my eye care needs they were so above and beyond kind I left the store feeling beautiful inside. Because of them myself and anyone I meet who wears glasses I will encourage them to introduce themselves to these exceptional ladies. Thank you!!!","comment":{"@type":"Comment","name":"","datePublished":"2022-06-16T13:50:49.172Z","text":"Thank you for your review. Our associates are some of the best around and we are always happy to hear our customers feel the same!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ratchet _278"},"datePublished":"2022-06-15T00:40:16.926Z","reviewRating":{"@type":"Rating","ratingValue":"4","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-06-15T18:54:15.385Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Dallis Schlitz"},"datePublished":"2022-06-07T01:05:38.74Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Super bright, clean and welcoming. Hanessa and Allison were both absolutely amazing once I asked if they had the frames I wanted. Found them and ordered them in the colour I wanted, and was told it would be 10-12 days for them to arrive.","comment":{"@type":"Comment","name":"","datePublished":"2022-06-07T15:59:03.525Z","text":"Hi! Thank you so much for your review. We are excited to hear that Hanessa and Allison were able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"E Marchant"},"datePublished":"2022-05-31T19:19:25.459Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-06-01T18:49:50.43Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Marcela Leus"},"datePublished":"2022-05-31T18:40:37.143Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-06-01T18:58:00.956Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Randy White"},"datePublished":"2022-05-24T19:04:17.891Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great products and service. A bit pricy but their sales truly help.","comment":{"@type":"Comment","name":"","datePublished":"2022-05-25T12:42:04.282Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Heidy Gee"},"datePublished":"2022-05-21T20:50:04.88Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I have bought many pairs of glasses and prescription sunglasses here over the years. The service is fantastic and they are always helpful. They adjust your glasses whenever needed or repair.","comment":{"@type":"Comment","name":"","datePublished":"2022-05-26T16:40:33.319Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kim Dhillon"},"datePublished":"2022-05-20T00:53:31.665Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-05-20T19:41:57.22Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Brian Kuhn"},"datePublished":"2022-05-18T20:45:31.044Z","reviewRating":{"@type":"Rating","ratingValue":"4","bestRating":"5"},"reviewBody":"Pretty good selection of frames that cover a broad range, without being overwhelming. Staff are friendly and low pressure.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Beverly Wong"},"datePublished":"2022-05-11T21:33:51.83Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Amelia was fantastic. She was very knowledgeable about the business. My needs, the best offers, bang for my dollar where all considered. She was loving, personable an asset to any business. Thank you I would recommend Lens Crafter because if her","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Karen Barnes"},"datePublished":"2022-05-09T20:47:48.154Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-05-10T19:49:43.53Z","text":"Great to hear! We appreciate your review and hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"P K"},"datePublished":"2022-05-09T18:27:52.764Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Amelia kindly adjusted my 4 pairs of glasses, AND installed new larger silicone nose pads, which she suggested, ALL AT NO CHARGE! Thank you Amelia","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Clay Wutke"},"datePublished":"2022-04-29T22:40:08.603Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Went in for reading glasses and was given super strong processive glasses by mistake. I called in to the branch saying I could not see and I was getting horrible headaches, I was instructed it could take a few weeks for my eyes to adapt. I had to call in again as I couldn't see and the headaches were horrible. I asked them to double check my prescription I was finally informed that they make a mistake and gave me the wrong prescription.","comment":{"@type":"Comment","name":"","datePublished":"2022-05-02T13:19:47.65Z","text":"Thank you for your review. We are sorry to hear your experience at LensCrafters did not meet your expectations. We strive to meet all of our customer needs. Please go to https://www.luxotticacustomercare.com/lenscrafters to follow up so we can redirect your concern to the appropriate person."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Rhonda Heaslip"},"datePublished":"2022-04-28T23:45:30.767Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-04-29T15:42:46.669Z","text":"Great to hear! We appreciate your review and hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Helena bythelake"},"datePublished":"2022-04-28T21:16:12.1Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-05-04T20:41:27.797Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jacqueline Slocombe"},"datePublished":"2022-04-22T00:50:35.156Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-04-22T19:11:10.152Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"ali f"},"datePublished":"2022-04-21T21:41:14.214Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Not sure what these recent reviews about Allison are talking about? To be honest, from my personal experience she was very helpful and gave her undivided attention of assisting me even when I came in during a very busy time! Also, Jocelyne was the one who helped me the second time around and she was amazing to deal with as well! Definitely will continue to come back here because of these two individuals!","comment":{"@type":"Comment","name":"","datePublished":"2022-04-22T19:12:03.459Z","text":"Hi! Thank you so much for your review. We are excited to hear Allison and Jocelyne were able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Tristan Manalastas"},"datePublished":"2022-04-20T04:12:42.628Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"I would give zero star if I could!\n\nI thought I’d try to go into lens crafters one more time, I wasn’t really happy with my service. I think she was just the assistant manager or something coz she clearly doesn’t know anything. She’s the tall girl, her name was Madison or Allison something. I can’t remember but I do remember that she didn’t seem very nice at all, almost had like an attitude problem and didn’t seem very friendly. I will never go back there again, I was told I couldn’t get my glasses fixed and I was denied service? I thought they do repairs, she seems fairly rude and stand off. Worst experience ever! If you are planning on going there, don’t get help from that associate!","comment":{"@type":"Comment","name":"","datePublished":"2022-04-20T16:10:25.153Z","text":"Thank you for your review. We are sorry to hear your experience at LensCrafters did not meet your expectations. We strive to meet all of our customer needs. Please go to https://www.luxotticacustomercare.com/lenscrafters to follow up so we can redirect your concern to the appropriate person."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Dang Lee"},"datePublished":"2022-04-20T04:12:31.978Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Rude girl, Allison? Is her name. Very rude young lady, she shouldn’t be in customer service if she’s acting like there to her customers. Not going back, imagine how she treats her staff? Is she the manager? I didn’t feel comfortable her helping me next time, but the girl Amelia was super lovely to me the next day, and she gave me great customer service! Definitely recommend her","comment":{"@type":"Comment","name":"","datePublished":"2022-04-20T16:19:27.251Z","text":"Thank you for your review. We are sorry to hear that your experience at LensCrafters did not meet your expectations. We strive to deliver the best service in the industry. Please go to https://www.luxotticacustomercare.com/lenscrafters to follow up so we can work to correct this issue."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Annie Gosselin"},"datePublished":"2022-04-18T16:05:28.432Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-04-20T14:31:31.905Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Brittany Ally"},"datePublished":"2022-04-11T21:44:27.789Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-04-12T19:28:07.179Z","text":"Great to hear! We appreciate your review and hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Justin Taron"},"datePublished":"2022-04-07T21:43:47.652Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I would give Woodgrove LensCrafters an 11/10 if I could. Jocelyn and her team provide exceptional customer service every time I visit their location. The team there is the epitome of kind and friendly; they take the time to make a true human connection with each and everyone of their customers. If I needed new glasses more than once a year I would be there every week, that’s just how welcoming and warm the team is there.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Teneane"},"datePublished":"2022-04-01T02:19:58.008Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Everyone was extremely helpful and attentive. Amelia in particular was amazing! she really helped me understand my eye prescription and explained all my options like: blue light filter, Anti reflective and anti fatigue. She was a wealth on knowledge. Amelia spent time with me and never rushed me. She answered all my questions and was very patient. I felt like she was looking out for what was best for me and didn't pressure me at all. Thank you Amelia!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Phoenix89 NACA"},"datePublished":"2022-03-25T18:38:14.717Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Jocelyne was very knowledgeable, and helpful...","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Sheila Muir"},"datePublished":"2022-03-25T18:36:47.114Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-03-29T15:56:07.32Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Cecilia Johnson"},"datePublished":"2022-03-23T20:28:38.255Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Allison is very kind and helpful!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Farbod Feizi"},"datePublished":"2022-03-23T19:17:41.105Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Fantastic customer service throughout the years! Allison and Monique were amazing! I’m truly glad such level of customer service exists in Nanaimo.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"logan dixon"},"datePublished":"2022-03-11T23:46:12.826Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-03-15T18:20:42.513Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Joan Pendelton"},"datePublished":"2022-03-11T05:10:20.965Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Impeccable service! Props to Allison, A true rose in a world of thorns, she chose a spectacular pair of glasses for me. My face never looked better!","comment":{"@type":"Comment","name":"","datePublished":"2022-03-11T14:01:28.888Z","text":"Hi! Thank you so much for your review. We are excited to hear Allison was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Antonio Guido Leoni"},"datePublished":"2022-03-06T05:49:55.462Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"They were quick and nice, and I even got a small repair for free","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kayla Clark"},"datePublished":"2022-03-03T22:31:46.44Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Brought my glasses in that were missing a screw and they were able to fix them on the spot for me. Excellent service!","comment":{"@type":"Comment","name":"","datePublished":"2022-03-04T21:57:51.175Z","text":"Awesome to hear! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Gregory Brown"},"datePublished":"2022-03-02T03:08:35.563Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Well organized, clean store with lots of selection and options. Knowledgeable and patient staff. Competitive prices. Very happy.","comment":{"@type":"Comment","name":"","datePublished":"2022-03-02T16:01:47.642Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Hayley Burvill"},"datePublished":"2022-02-24T20:34:41.145Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-03-01T21:33:03.937Z","text":"Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"SANJITH NAIR"},"datePublished":"2022-02-24T08:29:50.386Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Nice and reasonable price. And good service","comment":{"@type":"Comment","name":"","datePublished":"2022-02-24T14:03:30.163Z","text":"Awesome to hear! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Pamela Turner"},"datePublished":"2022-02-23T22:00:49.189Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"C M. (Pastmidnite)"},"datePublished":"2022-02-12T00:03:23.055Z","reviewRating":{"@type":"Rating","ratingValue":"4","bestRating":"5"},"reviewBody":"Good service. Good price. 👍","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Amy Graham"},"datePublished":"2022-02-08T19:48:57.872Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Emmalee Koryzma"},"datePublished":"2022-02-08T01:16:57.852Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Excellent customer service! Jocelyn went out of her way and made sure I got the best deal","comment":{"@type":"Comment","name":"","datePublished":"2022-02-08T15:11:13.043Z","text":"Hi! Thank you so much for your review. We are excited to hear Jocelyn was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Steph Faust"},"datePublished":"2022-02-07T20:14:41.668Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Jocelyne was very helpful and provided excellent customer service 🙂","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Julia Neufeld"},"datePublished":"2022-02-05T23:11:43.193Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Excellent Friendly service","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Alsp"},"datePublished":"2022-02-05T22:03:44.867Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Lucas Rush"},"datePublished":"2022-02-03T23:24:19.156Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-02-04T19:52:36.363Z","text":"Great to hear! We appreciate your review and hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Michael O'Sullivan"},"datePublished":"2022-02-03T02:28:51.267Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Just perfect.","comment":{"@type":"Comment","name":"","datePublished":"2022-02-03T15:44:09.034Z","text":"Awesome to hear! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Rayleen B. (Rasmae)"},"datePublished":"2022-01-31T21:58:25.082Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"If I could give 0 stars, I would.\n\nContext : I got my first ever pair of glasses from LensCrafters this year in February, hence my changed rating.\n\nI just recently got some transitions from Costco for summer, and I find myself reaching for them way more often even in non-sunny weather and at night.\nI reached for my Ray Bans Clubmasters I got with LensCrafters and realized, despite being the same prescription my LensCrafters glasses were absolutely horrible to see out of.\n\nThe left eye is completely blurry and the right isn’t great either.\nI brought this up at the end of July as I finally have context on their glass either being defective or just sub-par…\n\nThey said they can do nothing for me as their policy is 90 days, which I found terrible because nobody mentioned that to me.\n\nThe woman was quite snippy when stating that it was posted all throughout the store.\n\nIt was a completely waste of money as Ray Bans are expensive and their sub-par lenses aren’t cheap either.\n\nI will be voting with my wallet and I suggest everyone else do the same when considering this place as an option, you get helped so much faster anywhere else.\nIt took me 45 minutes just to see somebody when I was picking up my glasses in February. No acknowledgement, no “I’ll be with you in a moment.” Nothing\n\nDefinitely not returning. Hundreds of dollars gone and I am left with unusable glasses.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Adam Zanbilowicz"},"datePublished":"2022-01-30T20:50:41.275Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-01-31T18:01:36.48Z","text":"Great to hear! We appreciate your review and hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Tia Collins"},"datePublished":"2022-01-30T20:09:31.015Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-01-31T19:21:31.841Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Dalry Payne"},"datePublished":"2022-01-28T22:31:40.351Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jenn Marx"},"datePublished":"2022-01-28T21:41:17.464Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very good prices and great service. Thanks Jocelyn!!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Wenda Allan"},"datePublished":"2022-01-22T23:50:14.628Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Jocelyn, manager was 👏amazing!","comment":{"@type":"Comment","name":"","datePublished":"2022-01-28T16:20:29.677Z","text":"Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Cameron Rossetto"},"datePublished":"2022-01-21T23:21:58.25Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Brian Boas"},"datePublished":"2022-01-21T20:21:08.989Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Laura Aitken"},"datePublished":"2022-01-21T18:05:51.125Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Duncan Calder"},"datePublished":"2022-01-18T19:07:32.779Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Casper Patel"},"datePublished":"2022-01-07T21:10:01.974Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Carrie Whalley"},"datePublished":"2021-12-21T18:26:07.95Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Chester Garvilles"},"datePublished":"2021-12-20T23:00:24.804Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-12-21T17:49:57.877Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Maricris de Chavez"},"datePublished":"2021-12-20T18:19:49.34Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Julie Steward"},"datePublished":"2021-12-16T23:49:24.28Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-12-17T17:06:50.975Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kelsey Maguire"},"datePublished":"2021-12-16T23:24:48.318Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-12-17T17:15:43.42Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Robert"},"datePublished":"2021-12-10T23:49:55.508Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-12-15T21:37:57.842Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Leni Gavero"},"datePublished":"2021-12-10T23:13:30.72Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-12-16T15:11:48.377Z","text":"Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Terrell Underwood"},"datePublished":"2021-12-08T09:58:19.191Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Harjeet"},"datePublished":"2021-11-27T22:16:31.338Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Excellent customer service, thank you Jocelyne!","comment":{"@type":"Comment","name":"","datePublished":"2021-12-03T16:24:31.14Z","text":"Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Emily Wellein"},"datePublished":"2021-11-17T22:18:50.449Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Friendly, and helpful !","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jenelle N"},"datePublished":"2021-11-17T00:39:20.091Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Wade “Zeus” Johnston"},"datePublished":"2021-11-07T19:50:51.42Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great experience always fun buy new glasses had huge selection an got great deal on new frames and lenses","comment":{"@type":"Comment","name":"","datePublished":"2021-11-15T18:00:49.646Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Grace Robertson"},"datePublished":"2021-11-06T18:53:23.836Z","reviewRating":{"@type":"Rating","ratingValue":"4","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-11-12T14:47:44.767Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Elizabeth Manson"},"datePublished":"2021-11-05T23:44:13.242Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-11-11T17:28:12.606Z","text":"Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Stephanie Mae"},"datePublished":"2021-11-03T22:23:10.839Z","reviewRating":{"@type":"Rating","ratingValue":"2","bestRating":"5"},"reviewBody":"Incredibly rude staff. try speaking to your customers instead of screaming at a man that is hard of hearing and maybe let the patient one handle his hearing disability. I didn’t catch your names but to the patient one, you do you. I hope that woman was not your manager because that is an embarrassment for you and the company. Shame on you. Remember to be kind and patient with one another; it’s a pandemic, your customers are not criminals.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Thea Wood"},"datePublished":"2021-10-23T23:37:54.18Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Danny Palmer"},"datePublished":"2021-10-23T22:17:15.803Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"colin quigg"},"datePublished":"2021-10-23T00:19:07.148Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Super prompt service with a smile. Just great at what they do. Thank you","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jenayah Lynn"},"datePublished":"2021-10-22T20:17:10.869Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Jocelyn was so polite and had a warm welcome:)","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Mid Island Photography"},"datePublished":"2021-10-19T19:54:52.608Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Jocelyne was very helpful, knowledgeable and pleasant, great service.","comment":{"@type":"Comment","name":"","datePublished":"2021-10-21T20:43:38.73Z","text":"Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"attai ikafia"},"datePublished":"2021-10-16T17:49:08.567Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Really positive experience.\nStaff (Jocelyn) was quite amiable and professional.\nEager and attentive to the needs of the customer.","comment":{"@type":"Comment","name":"","datePublished":"2021-10-19T17:37:26.526Z","text":"Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ashley Clarke"},"datePublished":"2021-10-16T01:20:11.469Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-10-18T20:32:06.08Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Karlee Wilson"},"datePublished":"2021-10-15T21:56:34.737Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The screw fell out of my glasses and they (Monigue? Monique?) fixed them for me super fast! The place was extremely clean, and everyone working there was so nice. Will be going back to purchase my next pair of glasses from here!","comment":{"@type":"Comment","name":"","datePublished":"2021-10-18T19:36:24.263Z","text":"Hi! Thank you so much for your review. We are excited to hear that Monique was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"lynne halaliku"},"datePublished":"2021-10-07T18:28:07.192Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The service is very good and they are always quick to offer assistance and recommendations. Look forward to future visits.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Sona 18ct"},"datePublished":"2021-10-03T17:22:28.564Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"My experience at Lense Crafters at Woodgrove Mall, was excellent. Allis really took the time to help me find the perfect look and fit. She was patient & considerate. I will definitely be shopping there again. I highly recommend that anyone needing eyewear do the same.","comment":{"@type":"Comment","name":"","datePublished":"2021-10-04T15:45:17.643Z","text":"Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Sheldon UXO"},"datePublished":"2021-09-30T21:32:04.71Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Had a great experience here today, Jocelyn was super helpful and friendly. Thanks!","comment":{"@type":"Comment","name":"","datePublished":"2021-10-01T17:53:12.617Z","text":"Hi! Thank you so much for your review. We are excited to hear Jocelyn was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Marisa Gatey"},"datePublished":"2021-09-30T20:49:53.966Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-10-01T18:42:43.652Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Marilyn Riopel"},"datePublished":"2021-09-18T22:19:40.762Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"My husband was next to me as I was helped today at the shop. He was so impressed he said that when he needed new glasses he would definitely come here. Thank you for your patience, helpfulness and general good humour.","comment":{"@type":"Comment","name":"","datePublished":"2021-09-23T19:58:51.764Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kim Parker"},"datePublished":"2021-09-17T20:51:46.859Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-09-22T19:07:04.8Z","text":"Hello Kim, Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jocelyne Muir"},"datePublished":"2021-09-08T07:25:12.652Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-09-08T17:31:11.218Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"dustyevsky"},"datePublished":"2021-09-01T20:38:54.462Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Received a glasses fitting free of charge even though I hadn't purchased my frames there. They didn't even try to shame me for not buying their frames.","comment":{"@type":"Comment","name":"","datePublished":"2021-09-02T14:54:34.888Z","text":"Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Katherine Schmidt"},"datePublished":"2021-08-31T22:27:26.654Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The staff is helpful and friendly. The computer program had a glitch and the staff was very patient and walked us through everything.","comment":{"@type":"Comment","name":"","datePublished":"2021-09-01T16:39:43.797Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Nick Hartmann"},"datePublished":"2021-08-27T20:18:09.978Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Excellent service, had my glasses made the same day !","comment":{"@type":"Comment","name":"","datePublished":"2021-08-30T19:28:30.907Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Monty McKay"},"datePublished":"2021-08-24T14:48:28.971Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-08-27T13:30:22.001Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"marius joubert"},"datePublished":"2021-08-10T03:17:05.09Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"From out of town, lost my glasses in the lake and had a new set within a hour, easy to deal with and would definitely recommend","comment":{"@type":"Comment","name":"","datePublished":"2021-08-11T19:54:01.134Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Keenan Dewling"},"datePublished":"2021-08-09T07:49:41.161Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Awesome! Got me up and running with some new nose pads on my glasses that were not purchased there, at no cost! Top notch service and the store looks very professional. Thanks!","comment":{"@type":"Comment","name":"","datePublished":"2021-08-11T14:07:37.577Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Caleb McIntyre"},"datePublished":"2021-08-07T19:03:39.003Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Thank you for helping me fix my glasses for free, even though they weren’t even purchased in your store. These folks care.","comment":{"@type":"Comment","name":"","datePublished":"2021-08-11T17:04:21.595Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Corachea John Karlo"},"datePublished":"2021-08-04T00:08:40.905Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-08-04T15:03:28.997Z","text":"Hello,\nThank you for contacting us regarding your experience. I am providing you with the link to our Luxottica Cares Form. This form will request all necessary information, so that we may address your concerns as quickly as possible. To access the form, please visit:\nhttps://www.luxotticacustomercare.com/lenscrafters"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"NJ H"},"datePublished":"2021-08-01T05:41:34.705Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-08-02T20:58:49.402Z","text":"Great to hear! We appreciate your review and hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Anita Finney"},"datePublished":"2021-07-26T16:31:55.65Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I purchased my glasses from competitor and needed nose piece fixed. Went in and optician tech was very kind. Fixed nose piece at no cost. Highly recommend. Wonderful service.","comment":{"@type":"Comment","name":"","datePublished":"2021-07-28T16:49:48.303Z","text":"Hello Anita, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Cathy D"},"datePublished":"2021-07-23T21:56:21.852Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The salesperson was very friendly and helpful. I was in and out in less than half an hour with a beautiful pair of glasses!","comment":{"@type":"Comment","name":"","datePublished":"2021-07-27T17:27:47.17Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Mark Brooks"},"datePublished":"2021-07-07T07:15:19.981Z","reviewRating":{"@type":"Rating","ratingValue":"4","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-07-07T14:23:38.767Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Terra Skirrow"},"datePublished":"2021-07-03T19:46:28.715Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-07-05T20:27:22.187Z","text":"Great to hear! We appreciate your review and hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Karen Kloosterman"},"datePublished":"2021-06-14T23:18:59.949Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"When purchasing glasses at Lenscrafter in Nanaimo, I highly recommend Amelia. She is an optician, but she is most helpful with finding suitable frames/measurements/suggestions etc.","comment":{"@type":"Comment","name":"","datePublished":"2021-06-15T14:57:00.058Z","text":"Hi! Thank you so much for your review. We are excited to hear Amelia was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Tom Nicholson"},"datePublished":"2021-05-14T01:17:04.718Z","reviewRating":{"@type":"Rating","ratingValue":"4","bestRating":"5"},"reviewBody":"Cindy at Lenscrafters at Woodgrove Center in Nanaimo helped me choose frames, and then called my health care provider to ensure that my benefits covered as much of the cost as possible. Well done.","comment":{"@type":"Comment","name":"","datePublished":"2021-05-14T13:34:54.239Z","text":"Hi! Thank you so much for your review. We are excited to hear Cindy was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kristine Masuch"},"datePublished":"2021-05-04T23:36:51.085Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Excellent well informed staff. Highly recommended.","comment":{"@type":"Comment","name":"","datePublished":"2021-05-05T14:13:30.952Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Cindy Solda"},"datePublished":"2021-05-04T03:06:33.212Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Had amazing customer service. Thankyou Cindy","comment":{"@type":"Comment","name":"","datePublished":"2021-05-04T14:26:30.127Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Janette Whitlock"},"datePublished":"2021-04-16T00:20:55.468Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very knowledgeable staff and had the latest technology for the eye exam. Great selection of Eyewear for all ages.","comment":{"@type":"Comment","name":"","datePublished":"2021-04-16T14:33:30.536Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Debi Nanaimo"},"datePublished":"2021-04-07T15:23:59.462Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"If I could give less than one star to this store, then I would in a heartbeat. Their prices are outrageous, and not just compared to US retailers, but in comparison to any other stores in the Nanaimo area. The saleslady at LensCrafters put through a charge for the glasses that I had selected, to my extended medical insurance, without my authorization. All I wanted was a quote. When she told me what she'd done, I immediately asked her to reverse the charge and I stormed out of there. I then went over to Walmart and got a way better deal.","comment":{"@type":"Comment","name":"","datePublished":"2021-04-07T17:46:26.108Z","text":"Hello Debi, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We apologize that we did not exceed your expectations during your visit. We value our customer’s feedback! Please go to https://www.luxotticacustomercare.com/lenscrafters to provide your information, so we can contact you and work to resolve the issue."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Scooter"},"datePublished":"2021-04-04T05:01:46.893Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I was very pleased with the service representatives at this location. very helpful and provided great service. they where able to fill my prescription in a timely manner and all at a good price. Very please to see that Covid measures are being observed. Keep up the great work!","comment":{"@type":"Comment","name":"","datePublished":"2021-04-05T14:38:16.411Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jason Dube"},"datePublished":"2021-04-04T01:33:49.65Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Got My Eyes Tested ,Purchased New Specs & Shades:)Best In Nanaimo:)Great Service & Awesome Staff","comment":{"@type":"Comment","name":"","datePublished":"2021-04-05T15:24:41.472Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Bev Hilton"},"datePublished":"2021-03-21T00:56:20.18Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Terrific service in choosing my glasses and protocols for COVID also in place and being followed. Thank you","comment":{"@type":"Comment","name":"","datePublished":"2021-03-23T16:21:49.913Z","text":"Thank you for your review. Our associates are some of the best around and we are always happy to hear our customers feel the same!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Carolyn Grove"},"datePublished":"2021-02-28T06:51:24.593Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very perfessional, very knowledgeable staff","comment":{"@type":"Comment","name":"","datePublished":"2021-03-01T17:18:25.317Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Laura Flynn"},"datePublished":"2021-02-24T16:58:54.221Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I have trusted Dr. Singh at Woodgrove Optometry and LensCrafters for all of my sight needs for several years. I wouldn't go anywhere else.","comment":{"@type":"Comment","name":"","datePublished":"2021-02-25T15:24:09.424Z","text":"Hi! Thank you so much for your review. We are excited to hear Dr. Singh was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Lindsey Smith"},"datePublished":"2021-01-14T00:47:20.164Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"This was my fist time looking for glasses! I’m sooo glad I chose LensCrafters! Cindy at Woodgrove in Nanaimo was amazing! She is now my go to! Looking forward to getting my new glasses","comment":{"@type":"Comment","name":"","datePublished":"2021-01-14T15:00:44.121Z","text":"Hi! Thank you so much for your review. We are excited to hear Cindy was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jake Rempel"},"datePublished":"2020-09-27T20:48:30.781Z","reviewRating":{"@type":"Rating","ratingValue":"4","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2020-09-29T14:55:08.058Z","text":"Hi! Thank you so much for your review. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Dores Pineda"},"datePublished":"2020-09-10T22:22:38.193Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I Would like to commend the one who assisted me, when i bought my eye Glasses. She's Friendly and patience on assisting me while im choosing my style and brand. That's one of the reason i decided right away to bought my Eye Glasses😊.","comment":{"@type":"Comment","name":"","datePublished":"2020-09-11T16:30:26.857Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Bernie Hou"},"datePublished":"2020-09-07T20:22:50.64Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Marilyn Downing"},"datePublished":"2020-08-30T15:55:59.997Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Really appreciated the sales offered. Excellent service from Amelia. Super happy with the quality of Frames available.","comment":{"@type":"Comment","name":"","datePublished":"2020-08-31T13:45:40.021Z","text":"Hi! Thank you so much for your review. We are excited to hear Amelia was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ben Bollich"},"datePublished":"2020-08-04T19:17:04.781Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"The staff and quality of LensCrafters' lenses at the Nanaimo branch are impeccable! It's Corporate LensCrafters that get the extremely poor rating due to their archaic credit card machine that has not been fixed in many years. Needless to say it's always an extremely inefficient experience. :(","comment":{"@type":"Comment","name":"","datePublished":"2020-08-04T20:14:45.605Z","text":"Hi Ben, thank you for your review. We are sorry to hear about your experience. We strive to provide the best customer service in the industry and are disappointed to hear we couldn’t answer all of your questions during your recent visit. Please go to bit.ly/LC-Support to follow up so we can further answer your questions."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Matt Drazic"},"datePublished":"2020-07-19T01:31:17.39Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great customer service.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jan Nelms"},"datePublished":"2020-03-01T20:12:50.891Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Awesome service and relationship with both optometrist and Lens Crafter employee, Monique :) Thankyou !","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Peter Williamson"},"datePublished":"2020-02-25T23:21:33.367Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I've bought my glasses from Lens Crafters for over 20 years and I'm not going anywhere else!","comment":{"@type":"Comment","name":"","datePublished":"2020-03-05T19:02:18.078Z","text":"Hi Peter! Thank you for your loyalty. We appreciate the positive review and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Md Rezaul Karim Robin"},"datePublished":"2019-12-15T04:13:27.701Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"This is the best place for lens and glasses in Nanaimo! I went there yesterday and Monique helped me patiently and answered all my questions, advised as and what can be best.\n\nToday Amelia spent 1hour time to elaborate various kind of lenses, extra features etc. and finally I was able to choose a frame and lens type!! The store was doing 50%off on designer fram and lenses too!\n\nLoved the experience!","comment":{"@type":"Comment","name":"","datePublished":"2019-12-23T20:30:01.598Z","text":"Hi Rezaul! Thank you for your review. We are excited to hear Monique & Amelia were able to help make your experience at LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"A G (Yeah, whatever)"},"datePublished":"2019-07-29T18:15:35.252Z","reviewRating":{"@type":"Rating","ratingValue":"4","bestRating":"5"},"reviewBody":"The staff is very helpful and found great solutions. What I do not like, and this is not the staff's fault, is the quality of the lenses. I owned a lot of pairs of glasses but in the last years it seems whatever the manufacturer does, it does not improve scratch resistance at all. I clean my glasses very, very carefully and owned a frameless transition set 10 years ago, which lastet years. But the last three sets I got from lenscrafter's suppliers always scratched extremely easily and sometimes just a short time into new ownership of a new set, which is very frustrating. I think it might be a general quality issue throughout the supplier line up to save on production costs (Not like they are cheap in the first place on the consumer end.)","comment":{"@type":"Comment","name":"","datePublished":"2019-09-03T18:52:25.556Z","text":"Hi AG! Thanks for your review. We note your concern and will investigate internally. We look forward to serving you again."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Elle Robinson"},"datePublished":"2019-04-21T23:24:26.347Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Walked in and I was ignored by staff. I look young but I do have money and a prescription but won’t go back there. Went to Iris and they treated me great.","comment":{"@type":"Comment","name":"","datePublished":"2019-04-26T15:20:21.122Z","text":"Hi Elle, thanks for your review. We are disappointed our staff could not be of better help. We strive to provide the best service in the industry. Please go to https://bit.ly/LC-LUX so we can follow up with you directly."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Amanda NGUYEN"},"datePublished":"2019-04-18T18:31:01.913Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"BEST SERVICE EVER!!!\nJust bought a new pair of glasses from this store and till I got and currently using it. the staffs keep checking on me whether the glasses work well !!!\nThank you so much. I will become the loyalty customer of Lenscrafters!!!","comment":{"@type":"Comment","name":"","datePublished":"2019-04-19T18:52:05.587Z","text":"Hi Amanda! Awesome to hear! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Lee Linh"},"datePublished":"2019-04-10T21:04:11.125Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Nice staff + amazing doctor","comment":{"@type":"Comment","name":"","datePublished":"2019-04-16T19:46:40.045Z","text":"Hi Lee! Thank you for your positive feedback! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Brad Brad"},"datePublished":"2019-04-07T01:56:44.302Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Horrible experience. Horrible customer service. Even the manager didn’t help. Waited for almost an hour and all they did was throw a tray of frames in front of us. Then serviced 6 other people before even talking to us even when we asked for help twice. When we first walked in all the workers were doing was talking to their friends. When confronted all the manager did was give excuses and never apologized once. If we received a genuine apology or acknowledgment that we will be helped we would have still bought the glasses. They just missed out on a sale. We were ready with prescription and money in hand to buy right away. Instead somewhere else will receive our business. We will never go back until they are under new management. By the way 3 people in my household wear glasses.","comment":{"@type":"Comment","name":"","datePublished":"2019-04-15T20:12:40.073Z","text":"Hi Brad Brad, thank you for your review. We value you as a customer and are sorry to hear about your experience. Customer service and satisfaction are very important to us. Please go to bit.ly/LC-LUX so we can follow up with you directly."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Klaire Burden"},"datePublished":"2019-03-22T20:23:34.98Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Terrible place! Will never be back. Spent $800 on glasses for them to mess up order four times. Don’t recommit anyone. They have no idea what they are doing.","comment":{"@type":"Comment","name":"","datePublished":"2019-03-29T14:19:51.947Z","text":"Hi klaire, thank you for your review. We value your feedback as it helps us improve our service. Please go to bit.ly/LC-Support so we can follow up with you directly to learn more and have your issue resolved."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Bubba Baxter"},"datePublished":"2018-12-05T03:27:05.935Z","reviewRating":{"@type":"Rating","ratingValue":"3","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2018-12-17T17:00:48.362Z","text":"Hi Bubba! Thank you for your review. Our associates are some of the best around and we are always happy to hear our customers feel the same! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Matthew J. Van Den Hooven"},"datePublished":"2018-11-11T01:13:51.4Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I broke my frame on glasses that I purchased from another company. I called Lenscrafters to see if they had the frame in stock. They did. They put the frames on hold and I drove to the store. Within 20 minutes, I walked out of the store with the old lenses in the new frames and was able to purchase a 1 year insurance plan to cover the frames should I break them accidently again. The service was excellent and exceeded my expectations.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Karin Weiss"},"datePublished":"2018-07-10T01:09:01.526Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"A wonderful experience with outstanding service.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Laura McCamon"},"datePublished":"2018-04-28T04:17:37.066Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Kindly resized and cleaned my glasses even though I didn’t purchase them there","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"chris harley"},"datePublished":"2018-03-10T20:44:17.507Z","reviewRating":{"@type":"Rating","ratingValue":"3","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Redj Aquino"},"datePublished":"2018-01-27T05:53:28.561Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Undeniably & undoubtedly the best place for Oakleys & Raybans!\nThe selection is great BUT what makes this location stand out and BEST among the rest is their excellent customer service! Hats off to ALLISON and her team for always delivering the best customer experience and these guys know how to take care of their patrons!\nKeep up the good work!!!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Zack Gee"},"datePublished":"2017-06-11T18:37:53.393Z","reviewRating":{"@type":"Rating","ratingValue":"3","bestRating":"5"},"reviewBody":"Nice store with a lot of selection. Staff seemed nice. Only downside is their pricing...much higher than other stores in the mall and significantly higher than online. My wife and I wear 1.74 high index lenses and we were ordering two pairs of glasses. They wanted $434 for each pair of lenses, and then the frame was on top of that. With frames, our bill would have come to $1387. I got the same pairs at Visions Optical for $830, same brands and lenses. Online would have been about $700 but I wanted to buy in store so I would have a point of contact if there was issues once we received them.\n\nGood place to go look but not buy.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Lianna Seale"},"datePublished":"2017-05-14T18:01:46.895Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"The worst experience that my family has ever had.\nThe women at the front as well as the manager were very cold.\nOur HD lenses came with factory markings on the lenses that created blurry spots while wearing them. When asked about it the employees stated that all HD lenses have had that for 3+ years. Which is odd as I have HD lenses from septmeber 2015 with out such markings.\nWhen sent back away to get HI lenses, we waited 8 days and and they still had those markings.\nAgain when questioned about it we were informed that they all came like that, although we were never told that when we got them sent back. The staff was very unpleasent to deal with and that includes the manager.\nWe were treated as though we were a nuisance. We will not be returning and hope that others will take from our horrendous experience.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jason Beamish"},"datePublished":"2017-02-15T05:28:13.433Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Marcia was great very patient. Tha k you for the great service.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Anthony Dyson"},"datePublished":"2017-02-01T03:55:49.346Z","reviewRating":{"@type":"Rating","ratingValue":"4","bestRating":"5"},"reviewBody":"Best selection of brand name frames. One hour optical. Full warranty. And a nice bright store","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Maksym Gogolinsky"},"datePublished":"2016-11-19T04:26:00.573Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I would like to thank, three amazing Ladies that work there.\nI came in with broken glasses(-16)\nI had to start my new job in 3 days and i was in a huge PANIC!\nInstead of the 10 days it usually takes to make my prescription lenses,i got them the next day.\np.s i will be honest, this is the second time i break my glasses in Nanaimo without having a spare. This was the only place in town that under 24 hours accomplished the impossible and i can see again:)\nThank you SO MUCH!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Nina Zurita"},"datePublished":"2016-06-05T05:40:27.354Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great place to get your glasses. Spent all day there till i found the right pair. Great team effort on their part. Very happy with their services","comment":{"@type":"Comment","name":"","datePublished":"","text":""}}]</script>
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YOUR EYES FIRST
New Styles have just arrived! Visit us for your personalized eyecare experience and find your perfect look! Get 50% off lenses with frame purchase. Arrange your eye exam now. We accept most vision insurance plans, including: Blue Cross, Greenshield, Sunlife, Canada Life, Manulife, Equitable Life of Canada and many more. At LensCrafters all prescriptions are welcome!

Woodgrove Centre

Open Today Until 8:00 PM
4.6 out of 5.0
(304 Google Reviews)
Find available eye exam appointments
And more appointments available
for you and your family
ARRANGE AN EYE EXAM
Or call
(250) 390-2843

Store Information

6631 Island Highway North
Nanaimo, BC V9T 4T7
Get Directions
Phone:(250) 390-2843

Store Hours

Thursday9:00 AM - 8:00 PM
Friday9:00 AM - 8:00 PM
Saturday9:30 AM - 6:00 PM
Sunday11:00 AM - 5:00 PM
Monday9:00 AM - 6:00 PM
Tuesday9:00 AM - 6:00 PM
Wednesday9:00 AM - 6:00 PM

Eye Doctors at this Store

Woodgrove Optometry-undefined

Woodgrove Optometry

Independent Doctor of Optometry

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The destination for vision insurance members. Many insurance plans accepted.
Call us at (250) 390-2843 to learn more.

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with frame purchase
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Find designer sunglasses that'll keep you stylish and protected from the sun's rays. Buy sunglasses online or in-store that work perfectly with your personality and lifestyle.
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ARRANGE AN EYE EXAM
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Visit us at LensCrafters 6631 Island Highway North

6631 Island Highway North LensCrafters is dedicated to providing quality eyecare to ensure you always see your best. We offer comprehensive eye exams, a complete range of premium lens solutions and a wide assortment of designer brands including Prada, Versace, Dolce & Gabbana, Ray-Ban, Oakley, Persol and many more. We accept most vision insurance plans, including: Blue Cross, Greenshield, Sunlife, Canada Life, Manulife, Equitable Life of Canada and many more. At LensCrafters all prescriptions are welcome!
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Google Reviews forLensCrafters Nanaimo, BC

4.63/5
(321 reviews)
T C
March 04, 2025
1.0/5
Absolute scam do not go here. My prescription for my glasses is completely wrong after being in a total of 3 times to fix them to the point I can’t even wear them and will have to pay to go elsewhere again. The only good part is the sales team they were fantastic.
Response from LensCrafters
March 05, 2025
Thank you for your review. We are sorry to hear that your experience at LensCrafters did not meet your expectations. We strive to provide the best customer service in the industry. Please go to www.luxotticacustomercare.com/lenscrafters/careform so we can work to correct this issue for you.
Debra Vallender
February 25, 2025
5.0/5
The doctor was very pleasant and thorough. Amelia was extremely helpful and patient with me changing my mind on frames quite a few times. I didn't feel rushed at all. Thank you And the deals and prices are great!
Response from LensCrafters
March 03, 2025
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Cindy Somers
February 25, 2025
5.0/5
Amelia is amazing, my whole family purchases from LC and we all love having Amelia help us make the right frame style and lens selection! Thank you ☺️
Response from LensCrafters
February 25, 2025
T!!.!
  • ...
H
February 14, 2025
5.0/5
Ladies working here were super friendly and helpful. I’d recommend this LensCrafters to anyone.
Response from LensCrafters
February 15, 2025
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Jade Hathaway
February 12, 2025
5.0/5
Response from LensCrafters
February 12, 2025
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Sharon Hooton
January 31, 2025
5.0/5
I received exceptional service from Amelia when shopping for new glasses in the Woodgrove store last week. She was very professional, helpful, and honest and made buying glasses easy. She took her time to really find out what I wanted and despite being very busy, she managed to serve every customer calmly and efficiently and gave excellent service to everyone. Thank you, Amelia. I really hope the managers appreciate how good you are at your job.
Response from LensCrafters
February 01, 2025
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
  • ...
Xin Zheng
January 30, 2025
1.0/5
Went to pick up my new glasses today but needed some adjustment because they're too loose. The staff ( name sounds like Anul) manipulated and bent the glasses in a very funny way and had me try it on. I said they're very uncomfortable, but she said that is how Oakley it is in a very unpleasant tone. Looks like she's not capable of doing her job properly! I said this because she has previously almost ruined my other glasses but I let it go. But today looking at my $800 brand new glasses got ruined again, I'm very disappointed and regretted to have trusted her again. She has a very bad attitude as well, sounds very cold and unbothered.
Response from LensCrafters
January 31, 2025
Thank you for your review. We are sorry to hear that your experience at LensCrafters did not meet your expectations. We strive to provide the best customer service in the industry. Please go to www.luxotticacustomercare.com/lenscrafters/careform so we can work to correct this issue for you.
Tracey Anderson
January 26, 2025
5.0/5
Excellent service, professional and really paid attention to what I was looking for. Thank you!
Response from LensCrafters
January 27, 2025
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Terry Berger
January 17, 2025
5.0/5
Anu is an amazing consultant- her knowledge of lens selection and frame selection to accommodate the type of lens was outstanding. She was honest and explained all the warranty and other LensCrafters policies. I felt very confident in my purchase when I left the store. Thanks again Anu
Response from LensCrafters
January 18, 2025
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
  • ...
Rica Harmata
January 09, 2025
5.0/5
Response from LensCrafters
January 10, 2025
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Gayle and Geoff Appleton
January 09, 2025
5.0/5
Excellent efficient and friendly service
Response from LensCrafters
January 09, 2025
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Leo Bechamp-Rear
January 07, 2025
5.0/5
Timely professional service!! Specifically Olivia’s service was next to none.
Response from LensCrafters
January 08, 2025
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
  • ...
Garnet Gardenia
January 04, 2025
5.0/5
Dr. Singh and his team are very pleasant and professional! Allison at the storefront is very informative and helped me to find the perfect fit and style of glasses!
Response from LensCrafters
January 05, 2025
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
David Wehowsky
December 26, 2024
5.0/5
Thank you 👍
Response from LensCrafters
December 27, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Janjoal Castillo
December 26, 2024
5.0/5
Response from LensCrafters
December 27, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
  • ...
Mia Paola Sedlar
December 23, 2024
5.0/5
Amazing ladies, Alison and Amelia helped me with my new frames. Excellent service, very kind and considerate, professional and precise.
Response from LensCrafters
December 24, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Gus Lee
December 19, 2024
5.0/5
Great service at Lenscrafters at Woodgrove Mall. Monica fixed both my readers that had lost their nose pieces. She upgraded me to newer, softer ones and at no charge. Thanks so much.
Response from LensCrafters
December 20, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
GUY MCINNES
December 17, 2024
5.0/5
The staff were great helping me understand the process from the eye exam to the selection of frames and lens..friendly store..i would recomend lenscrafters to anyone
  • ...
langley4u
December 12, 2024
5.0/5
Knowledgeable and friendly staff made my purchase experience fantastic. Special thanks to Olivia who helped me out.
Response from LensCrafters
December 16, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
טלי אסולין
December 06, 2024
5.0/5
Thank you, Amelia about the good service. I really like you, she’s being so nice and she’s helped me a lot, thank you, Amelia
Devin A
December 01, 2024
5.0/5
Great people and not too busy.
Response from LensCrafters
December 09, 2024
Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  
  • ...
Uche Oweleke
November 10, 2024
4.0/5
Service was top notch!
Response from LensCrafters
November 12, 2024
Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  
B Dog
November 04, 2024
5.0/5
Great job Amelia!! You’re great at your job.
Response from LensCrafters
November 05, 2024
Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  
Samantha McIvor
November 01, 2024
5.0/5
Response from LensCrafters
November 07, 2024
Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!
  • ...
J Schroeder
October 27, 2024
5.0/5
Customer services is awesome.
Response from LensCrafters
November 01, 2024
Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  
Emma
October 09, 2024
5.0/5
Great place! Super nice and helpful staff
Response from LensCrafters
October 09, 2024
Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  
Jogeeta Naigi
October 08, 2024
5.0/5
Amelia was fast and very professional!! Your positive attitude and willingness to go the extra mile for customers is very much appreciated!!! Thank you again !! You made me feel confident in the purchase !
Response from LensCrafters
October 11, 2024
Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  
  • ...
Roman Chmelenko
October 05, 2024
5.0/5
Good service and maintenance ! Good staff ! Thanks Bharat Team Lead
Response from LensCrafters
October 11, 2024
Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  
Jeremy Conn
September 16, 2024
5.0/5
Allison was great in helping to fix our sunglasses! So quick and friendly!
Response from LensCrafters
September 16, 2024
Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!
Aquino Gigs
September 14, 2024
5.0/5
Bharat, the team lead at Woodgrove Branch, did a phenomenal job in helping me get the best specs for my budget! He definitely made me feel appreciated as a long-time Lenscrafters client! Hats off, Kudos to Bharat & keep up the great work!
Response from LensCrafters
September 16, 2024
Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!
  • ...
Rourke
September 14, 2024
5.0/5
Large selection and good service
Response from LensCrafters
September 16, 2024
Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!
Shannon Constance
September 10, 2024
5.0/5
Response from LensCrafters
September 11, 2024
Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!
Adrian Miles
September 02, 2024
5.0/5
The process was seamless, straight-forward and very helpful. The representative was able to understand my lifestyle and thus the right options (specifically regarding lenses) were delivered. I appreciated the options provided.
Response from LensCrafters
September 12, 2024
Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!
  • ...
Kritter Maverick
August 25, 2024
5.0/5
Great customer service, thank you Alison 🙏 Great selection and wonderful prices!!
Response from LensCrafters
August 26, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Ian Funay
August 12, 2024
5.0/5
Response from LensCrafters
August 13, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Rob Daniels
August 10, 2024
5.0/5
Awesome 😎 service thanks
Response from LensCrafters
August 11, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
  • ...
Syd Johnston
July 11, 2024
5.0/5
Amelia is the absolute best! She is so helpful in every way possible, she was very patient with how picky I am with my frames. She made sure they were a perfect fit. She answered all my questions, even the stupid ones! Highly highly recommend!!
Response from LensCrafters
July 12, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Mark Spurr
July 04, 2024
5.0/5
I had excellent service from Anu Gill, eyewear consultant, a few days ago. It was just a repair to my eyeglass nose pads, she changed both out even though only one was broken. I will definitely go back to see her for my next pair of glasses.
Response from LensCrafters
July 05, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Bharat Khati
July 02, 2024
5.0/5
Response from LensCrafters
July 03, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
  • ...
Alison & Pat Pavan
June 23, 2024
5.0/5
Response from LensCrafters
June 24, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Cade Smith
June 20, 2024
1.0/5
I picked up the ray bands smart glasses from my local store. The glasses themselves are great but the customer service was lacking. I didn't get shown how to turn on the glasses or even connect them. I am super excited about the glasses but the treatment from the staff was not good. I kind of felt like I was pushed out of the store after spending as much as these glasses were I expected an amount of Customer service.
Response from LensCrafters
June 21, 2024
Thank you for your review. We are sorry to hear that your experience at LensCrafters did not meet your expectations. We strive to provide the best customer service in the industry. Please go to http://ms.spr.ly/6264Y2cxI so we can work to correct this issue for you.
Bob Lockrey
June 19, 2024
4.0/5
Amelia is very pleasant and competent.
Response from LensCrafters
June 20, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
  • ...
Maria Demelocamara
June 19, 2024
1.0/5
Worst customer service ever. No help and too busy gossiping the coworkers. Also my son bought expensive Ray ban meta from there and they never showed how to use them and just shoved him off. Bad reps for ray ban.
Response from LensCrafters
June 20, 2024
Thank you for your review. We are sorry to hear that your experience at LensCrafters did not meet your expectations. We strive to provide the best customer service in the industry. Please go to http://ms.spr.ly/6268YFL0M so we can work to correct this issue for you.
Amelia Corfield
June 19, 2024
5.0/5
Response from LensCrafters
June 20, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Don MacDonald
June 10, 2024
5.0/5
The ladies helped me repair my sun glasses, that I had purchased directly from Oakley, no questions asked. They were friendly and helpful. Great customer service!
Response from LensCrafters
June 11, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
  • ...
Miss Fox
June 09, 2024
5.0/5
Excellent customer service, they are very helpful and repaired my glasses super fast. Thank you!
Response from LensCrafters
June 10, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Monique Prouten
June 08, 2024
5.0/5
Lenscrafters at the Woodgrove mall is a great place to get new glasses. They have great deals and knowledgable, friendly staff.
Response from LensCrafters
June 09, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Rose Warrior
June 01, 2024
5.0/5
Response from LensCrafters
June 02, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
  • ...
seaswirl rider
May 28, 2024
5.0/5
Quick, friendly service, with good quality lenses and a great price.
Response from LensCrafters
May 29, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
LVI
May 26, 2024
5.0/5
Amelia provided terrific service! Great selection and sale too.
Response from LensCrafters
May 27, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
  • ...

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