<script type="application/ld+json">{"@context":"http://schema.org","@type":"SpecialAnnouncement","name":"DEDICATED TO YOUR EYES","text":"Discover excellence in every detail at LensCrafters. Visit us for your personalized eyecare experience and find your perfect look! <b>Get 40% off Prescription Glasses (includes designer frames + lenses).</b> Schedule your eye exam now. We accept most vision insurance plans, including: Aetna, EyeMed, Humana, United Healthcare Vision, Davis Vision by Versant Health and many more. At LensCrafters all prescriptions are welcome!","category":"https://www.wikidata.org/wiki/Q81068910"}</script><script type="application/ld+json">{"@context":"http://schema.org","@type":"AggregateRating","itemReviewed":{"@type":"LocalBusiness","name":"Plaza At West Covina"},"ratingValue":"4.8 out of 5.0","reviewCount":420}</script><script type="application/ld+json">[{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Richard Brewer"},"datePublished":"2025-04-11T20:37:08.846Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great staff. I felt welcomed. The whole staff were friendly and very personable I'd give six stars if I could.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Christine Lorenzana Bello"},"datePublished":"2025-04-06T22:09:53.697Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Marie Yosuico is great…","comment":{"@type":"Comment","name":"","datePublished":"2025-04-07T07:37:18.424Z","text":"Thank you for your review! \nWe are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. \nWe hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Rodney Tomey"},"datePublished":"2025-04-06T02:27:45.769Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I just needed glasses repaired, Mai was so wonderful she fixed them in just a couple minutes. She was so helpful, I will definitely be a repeat customer with Lenscrafters","comment":{"@type":"Comment","name":"","datePublished":"2025-04-07T01:36:49.263Z","text":"Thank you for your review! \nWe are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. \nWe hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"serafin Trejo"},"datePublished":"2025-04-01T00:55:34.174Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I just left lensCrafters and feel more confident about My eye health. Very through exam. Kudos to entire staff.","comment":{"@type":"Comment","name":"","datePublished":"2025-04-02T01:09:45.283Z","text":"Thank you for your review! \nWe are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. \nWe hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Josh Wu"},"datePublished":"2025-03-29T00:13:55.514Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great customer service. They have a great selection of glasses and their team is very helpful in helping you choose the perfect fit. Highly recommend coming here for glasses and sun glasses!","comment":{"@type":"Comment","name":"","datePublished":"2025-03-30T00:19:03.591Z","text":"Thank you for your review! \nWe are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. \nWe hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ruth Baas"},"datePublished":"2025-03-26T19:32:27.426Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Shout out to the optician Cookie who went above and beyond to help me figure out the issues I was having with my glasses. She was spot on when she suggested having my eyes rechecked because she thought maybe prescription was off and she was completely right! I had them rechecked and my RX for glasses changed. Thank you Cookie!!","comment":{"@type":"Comment","name":"","datePublished":"2025-03-27T06:48:51.016Z","text":"Thank you for your review! \nWe are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. \nWe hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Crystal Casas"},"datePublished":"2025-03-22T22:14:21.729Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2025-03-23T12:49:12.783Z","text":"Thank you for your review! \nWe are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. \nWe hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ann Echeverria"},"datePublished":"2025-03-19T00:14:16.186Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very friendly. Fixed my glasses saved my life. Thank you Marie from West Covina.\nGreat customer service","comment":{"@type":"Comment","name":"","datePublished":"2025-03-20T00:38:07.059Z","text":"Thank you for your review! \nWe are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. \nWe hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"james green"},"datePublished":"2025-03-18T22:30:50.65Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Amazing customer service, got my dad's glasses fixed in 30 min","comment":{"@type":"Comment","name":"","datePublished":"2025-03-19T08:15:58.853Z","text":"Thank you for your review! \nWe are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. \nWe hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Yamely Islas"},"datePublished":"2025-03-17T21:50:30.482Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Valeria was very helpful and provided professional customer service.","comment":{"@type":"Comment","name":"","datePublished":"2025-03-18T06:25:48.384Z","text":"Thank you for your review! \nWe are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. \nWe hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"LIONEL RAMBISH"},"datePublished":"2025-03-10T23:25:15.526Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Marie was great thank you","comment":{"@type":"Comment","name":"","datePublished":"2025-03-12T04:03:54.305Z","text":"Thank you for your review! \nWe are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. \nWe hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Marie Yosuico"},"datePublished":"2025-03-10T06:29:28.625Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Shoutout to Valerie and the whole team! Best customer service experience ever!","comment":{"@type":"Comment","name":"","datePublished":"2025-03-11T01:03:11.695Z","text":"Thank you for your review! \nWe are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. \nWe hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jorge Garcia"},"datePublished":"2025-03-10T00:11:39.884Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Marie is amazing!!!!!!\n10 out of 10","comment":{"@type":"Comment","name":"","datePublished":"2025-03-11T00:18:53.614Z","text":"Thank you for your review! \nWe are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. \nWe hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Stephanie Rodriguez"},"datePublished":"2025-03-08T22:15:16.911Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Marie was amazing & made the process really easy!","comment":{"@type":"Comment","name":"","datePublished":"2025-03-09T08:52:53.253Z","text":"Thank you for your review! \nWe are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. \nWe hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Caitlin Ashley"},"datePublished":"2025-03-07T23:26:13.25Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Valerie was awesome! She has a friendly approach and reassuring me of the process. Which made it a nice experience!","comment":{"@type":"Comment","name":"","datePublished":"2025-03-08T07:58:52.506Z","text":"Thank you for your review! \nWe are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. \nWe hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Mirna Serna"},"datePublished":"2025-02-26T16:48:51.66Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"My family appreciated the great service and patience with choosing my son’s baseball glasses. Thank you","comment":{"@type":"Comment","name":"","datePublished":"2025-03-03T17:35:50.242Z","text":"Thank you for your review! \nWe are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. \nWe hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Lori Mosqueda"},"datePublished":"2025-02-24T00:59:53.399Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I have been coming here for years to get glasses adjusted. Today Marie greeted me with with a friend ly smile and took care of me within minutes. I'm so grateful my glasses are no slidding off my nose anymore.","comment":{"@type":"Comment","name":"","datePublished":"2025-03-05T16:04:57.48Z","text":"Thank you for your review! \nWe are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. \nWe hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"catlike ghost"},"datePublished":"2025-02-23T02:29:12.149Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Marie was so sweet helping us 10/10 would come again!!!","comment":{"@type":"Comment","name":"","datePublished":"2025-02-24T02:04:44.549Z","text":"T!!.!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Dean Lee"},"datePublished":"2025-02-17T20:33:03.416Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Good customer service !","comment":{"@type":"Comment","name":"","datePublished":"2025-02-18T05:58:08.817Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"emma y"},"datePublished":"2025-02-16T22:33:50.662Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2025-02-17T07:25:15.848Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"d fan"},"datePublished":"2025-02-08T02:50:07.347Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Good service","comment":{"@type":"Comment","name":"","datePublished":"2025-02-09T01:55:05.556Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"kevin lopez"},"datePublished":"2025-02-07T00:30:27.391Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2025-02-07T08:10:21.447Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ramiro Cisneros"},"datePublished":"2025-02-03T20:26:17.941Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I went her to replace the nose pad on my glasses. Elsa provided me with great customer service and was very prompt.","comment":{"@type":"Comment","name":"","datePublished":"2025-02-04T05:26:20.471Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Adam Valencia"},"datePublished":"2025-02-03T17:08:19.676Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2025-02-04T03:43:46.471Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Bernie Faller"},"datePublished":"2025-02-03T01:10:49.506Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Valerie was extremely helpful and fixed my bent glasses frame. You can always rely upon Lens Crafters to hire and train great employees like Valerie!","comment":{"@type":"Comment","name":"","datePublished":"2025-02-04T01:20:19.557Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"aaliyah rivas"},"datePublished":"2025-02-02T02:17:48.754Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Today we had a great experience with Elsa and Kelly. They helped adjust our glasses and were very informative about the process.quick service and kind greeting. Thank you, Rivas family","comment":{"@type":"Comment","name":"","datePublished":"2025-02-03T02:07:25.335Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Delores Hernandez"},"datePublished":"2025-02-01T21:37:17.865Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2025-02-02T08:28:33.538Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Juan Andrade"},"datePublished":"2025-01-28T22:02:13.902Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Excellent service, they attended to me quickly and in a very friendly manner, the staff and the store add a clean and professional environment, I definitely recommend them.","comment":{"@type":"Comment","name":"","datePublished":"2025-01-29T06:20:23.958Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Guillermina Diaz Possible"},"datePublished":"2025-01-28T03:51:11.478Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I was very happy with the service","comment":{"@type":"Comment","name":"","datePublished":"2025-01-29T01:55:16.403Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Andrea"},"datePublished":"2025-01-26T01:29:50.988Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Steven helped me when I came in and I must say he has a natural amazing personality! He was very welcoming, sweet and very helpful. If you come to the West Covina Lens Crafters, ask for Steven. He makes the whole experience a treat!","comment":{"@type":"Comment","name":"","datePublished":"2025-01-27T01:39:28.443Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Michael Escalera"},"datePublished":"2025-01-25T22:50:24.452Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Helped me with adjustments for free ! Very kind.","comment":{"@type":"Comment","name":"","datePublished":"2025-01-26T11:34:07.843Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Loree Propheter"},"datePublished":"2025-01-25T20:36:17.851Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Super quick and efficient made for a great experience.","comment":{"@type":"Comment","name":"","datePublished":"2025-01-26T08:35:06.807Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jorge Lopez"},"datePublished":"2025-01-25T20:23:42.359Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Marie did a great job helping me with my glasses adjustment :)","comment":{"@type":"Comment","name":"","datePublished":"2025-01-26T08:17:10.273Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jesus Hernandez"},"datePublished":"2025-01-22T23:01:38.911Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"valerie was very helpful","comment":{"@type":"Comment","name":"","datePublished":"2025-01-23T06:40:03.099Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Erin McGlothen"},"datePublished":"2025-01-20T22:57:56.833Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"They did really well taking care of a readjustment for my daughter. They were really attentive and sweet","comment":{"@type":"Comment","name":"","datePublished":"2025-01-21T06:31:27.871Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"helene yanes"},"datePublished":"2025-01-18T04:04:46.295Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2025-01-19T02:22:31.645Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Francis Corpuz"},"datePublished":"2025-01-14T23:31:33.671Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very well and professional","comment":{"@type":"Comment","name":"","datePublished":"2025-01-15T06:15:49.218Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Robert Blount"},"datePublished":"2025-01-14T21:48:15.229Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Amazing service from Marie!","comment":{"@type":"Comment","name":"","datePublished":"2025-01-15T05:18:07.23Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Abraham Pomp"},"datePublished":"2025-01-12T02:34:23.28Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great customer service care\nBest Lens Crafters I’ve been to in California","comment":{"@type":"Comment","name":"","datePublished":"2025-01-13T01:54:44.339Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Marie Recinto"},"datePublished":"2025-01-04T22:38:34.302Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2025-01-05T10:29:21.827Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Stephanie Brant"},"datePublished":"2025-01-04T03:37:14.211Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Brian was amazing!!\n\nTook the time to go through so many frames until I found one that I liked. He was personable and made me feel at ease. I would go to Brian every time! Thank you, Brian for your patience when the store was closed to make sure I left satisfied and not rushing me!","comment":{"@type":"Comment","name":"","datePublished":"2025-01-05T02:09:53.446Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"John G Garcia"},"datePublished":"2024-12-16T21:08:54.449Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Stephen assisted me today with the repair of my glasses. I only had to wait about 15 minutes and his service was excellent. The West Covina store at LensCrafters has always given me great service. Thank you.","comment":{"@type":"Comment","name":"","datePublished":"2024-12-18T03:37:11.274Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Donna Mcalmond"},"datePublished":"2024-12-12T21:39:24.627Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Crystal was knowledgeable and professional. She explained every step of the process.she gave opportunity to ask questions. Great experience!","comment":{"@type":"Comment","name":"","datePublished":"2024-12-16T17:40:04.321Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"sheraleen perez"},"datePublished":"2024-12-09T23:40:11.123Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Everyone was professional. Marie was exceedingly helpful during our visit.","comment":{"@type":"Comment","name":"","datePublished":"2024-12-10T17:40:49.487Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"C S"},"datePublished":"2024-12-08T22:32:39.965Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Marie is Excellent! Highly recommended.","comment":{"@type":"Comment","name":"","datePublished":"2024-12-09T17:19:59.322Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Anahi"},"datePublished":"2024-12-07T23:02:41.393Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I had a great experience at LensCrafters! I stopped by to have my glasses adjusted, and the staff was incredibly friendly and professional. They took the time to ensure my frames fit perfectly and were comfortable. The process was quick, and they explained everything as they worked. It’s so nice to see a team that cares about customer satisfaction. Highly recommend for anyone needing eyewear adjustments or new glasses!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"JAMES VONS"},"datePublished":"2024-12-06T23:28:23.267Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Ask for Crystal! Crystal was most helpful getting me a new pair of glasses at a price that fit my budget.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Roland Salonga"},"datePublished":"2024-12-01T02:12:40.492Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Marie from Lenscraft Plaza West Covina is so accommodating and courteous. She help me the entire process to ensure I will get the best products and made my purchased worth. Kudos to her 👏👏👏","comment":{"@type":"Comment","name":"","datePublished":"2024-12-10T20:32:49.933Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Alyiah Nelson"},"datePublished":"2024-11-22T00:51:36.092Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Tightened my lenses thanks crystal","comment":{"@type":"Comment","name":"","datePublished":"2024-11-26T19:58:25.255Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ray Martinez"},"datePublished":"2024-11-19T19:33:09.957Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Excellent service.","comment":{"@type":"Comment","name":"","datePublished":"2024-11-22T21:00:36.556Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Josselyn Nunez"},"datePublished":"2024-11-18T01:24:13.027Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Been come here for years, this is the West Covina location store 101. The screws on my glasses came off. And Marie fixed them really quickly. Took great care of my glasses. We all know they aren’t cheap. It was such a nice experience.","comment":{"@type":"Comment","name":"","datePublished":"2024-11-19T20:49:18.184Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Abed Charamand"},"datePublished":"2024-11-16T03:33:56.561Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Amazing people Marie and Crystal are Amazing and caring people ✨️","comment":{"@type":"Comment","name":"","datePublished":"2024-11-18T21:32:59.986Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kim Voskanian"},"datePublished":"2024-11-15T22:29:58.401Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Marie was very friendly and very helpful. She made buying new sunglasses very pleasant.","comment":{"@type":"Comment","name":"","datePublished":"2024-11-18T21:37:15.091Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Selina Mosqueda"},"datePublished":"2024-11-12T05:05:47.078Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-11-12T20:49:41.452Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Hannah Gilstrap"},"datePublished":"2024-11-10T03:11:54.476Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Valerie did a great job. I went in to get one of my screws in my glasses tightened. Quick and free. Thank you!","comment":{"@type":"Comment","name":"","datePublished":"2024-11-11T21:45:05.224Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Celine Legaspi"},"datePublished":"2024-11-10T00:35:26.128Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I had a great experience at Lens Crafters in West Covina Mall. The staff Marie was incredibly friendly and helpful in assisting me with choosing the perfect frames. They have a wide selection of styles, from classic to trendy which made it easy to find something matched my taste. I also appreciated the quick turnaround time i got my glasses in just a few days. I highly recommend Marie to anyone, for making me feel at ease and answered all my questions.","comment":{"@type":"Comment","name":"","datePublished":"2024-11-11T19:10:57.691Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Valerie Guerrero"},"datePublished":"2024-11-05T23:25:47.186Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very happy with the service I received during my visit! Special shout out to Valeria! She was very helpful and EXTREMELY patient with me trying to figure out my insurance information. Definitely recommend this place :)","comment":{"@type":"Comment","name":"","datePublished":"2024-11-08T20:06:53.918Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Daisy Sotelo"},"datePublished":"2024-11-04T04:04:06.207Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"This Place over all exceeded our expectations from quality service from the staff as well as the Doctor. The Dr was very informative and polite. Sydney, which helped us out throughout our experience was very kind and helpful. She was very patient with our needs and was able to accommodate my husband in getting the size he wanted in Ray-Bans by using a sunglasses frame! I highly recommend this place, you’ll have a great experience!","comment":{"@type":"Comment","name":"","datePublished":"2024-11-05T20:44:12.59Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Fernando Bangayan"},"datePublished":"2024-10-29T00:27:20.087Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very accommodating, peoples that work there are very nice.","comment":{"@type":"Comment","name":"","datePublished":"2024-11-06T19:55:37.286Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ricardo Cueva"},"datePublished":"2024-10-27T21:10:30.068Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-11-01T19:34:22.453Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Leonardo"},"datePublished":"2024-10-16T17:46:16.961Z","reviewRating":{"@type":"Rating","ratingValue":"3","bestRating":"5"},"reviewBody":"Very unprofessional customer service, been to many locations and been treated better. Gives too much information about policy I do not need I just want my direct information. Never using this location again. Worst location. Had called another location that opens at 10am and gave me quick and fast information.","comment":{"@type":"Comment","name":"","datePublished":"2024-10-17T18:54:10.373Z","text":"Thank you for your review. We are sorry to hear that your experience at LensCrafters did not meet your expectations. We strive to provide the best customer service in the industry. Please go to https://luxotticacustomercare.com/lenscrafters/careformso we can work to correct this issue for you."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"sylvia orta"},"datePublished":"2024-10-13T19:48:53.376Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great service . The young lady who assisted me was so professional and I was in and out! Great place","comment":{"@type":"Comment","name":"","datePublished":"2024-10-15T18:58:51.125Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Hello Elle"},"datePublished":"2024-10-10T22:53:23.617Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Marie is literally the best! She really helped me pick out the perfect glasses and sunglasses!","comment":{"@type":"Comment","name":"","datePublished":"2024-10-14T18:27:48.048Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Sherling Gaes"},"datePublished":"2024-09-25T02:10:59.296Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-09-30T20:42:50.98Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jaime Cortez"},"datePublished":"2024-09-21T22:22:18.686Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"They totally dropped the ball today. Pick up took long but then they brought out glasses with missing prescription. Then they told us they gave us the wrong price, it was gonna be over $130 more to get the right ones we had ordered. We had waited 2 weeks and would now have to wait another 2 weeks for the correct ones. So our child would have to endure 2 more weeks of eye strain and headaches in school.","comment":{"@type":"Comment","name":"","datePublished":"2024-09-23T18:37:34.112Z","text":"Thank you for your review. We are sorry to hear that your experience at LensCrafters did not meet your expectations. We strive to provide the best customer service in the industry. Please go to https://luxotticacustomercare.com/lenscrafters/careformso we can work to correct this issue for you."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jeremiah Flores"},"datePublished":"2024-09-06T20:36:22.207Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great customer service and Marie was very helpful explaining all aspects of my appointment and prices for glasses and scheduling a follow up exam. 5 Stars all the way :)","comment":{"@type":"Comment","name":"","datePublished":"2024-09-20T17:06:37.33Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Richard Hemmerling"},"datePublished":"2024-09-03T20:54:25.99Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Crystal help me with good advice. Thanks","comment":{"@type":"Comment","name":"","datePublished":"2024-09-20T16:27:41.183Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Monica Briceno"},"datePublished":"2024-09-03T18:23:28.038Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Kandra and Valerie are very friendly and professional! Made me feel comfortable from selecting glasses to suggesting visual field options. Great job!","comment":{"@type":"Comment","name":"","datePublished":"2024-09-20T16:19:00.145Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Catherine Clendenen"},"datePublished":"2024-09-03T00:56:37.117Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Steve is always friendly and helpful","comment":{"@type":"Comment","name":"","datePublished":"2024-09-20T14:18:47.271Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Hugo"},"datePublished":"2024-09-01T23:38:16.159Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Kandra helped me get my glasses adjusted in a very quick and professional manner. Thanks for your prompt and quality service.","comment":{"@type":"Comment","name":"","datePublished":"2024-09-20T14:49:47.13Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kevin Reyes"},"datePublished":"2024-08-21T01:29:27.734Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Marie, was super welcoming. Great Service/Conversations while assisting with my business requests. Thank You Marie! a great company representative.","comment":{"@type":"Comment","name":"","datePublished":"2024-08-22T00:58:27.88Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Charlie Inouye"},"datePublished":"2024-08-07T20:49:44.565Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Giselle was fantastic! I have been going to Lencrafters for years but Giselle has stood out to me and has been so helpful everytime I go! If you need anything, ask for Giselle!!","comment":{"@type":"Comment","name":"","datePublished":"2024-08-08T08:02:34.141Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Andrew Gonzalez"},"datePublished":"2024-07-29T16:35:41.414Z","reviewRating":{"@type":"Rating","ratingValue":"4","bestRating":"5"},"reviewBody":"Dr. A. Lam, is an amazing and friendly person. He takes the time to explain things to you during your eye exam. Both of my eye exams have gone great with Dr. Lam.\n\nThe only thing taking away from this experience is two specific girls that assisted me with my eye exam and the ordering of my glasses. The up-sale was uncomfortable. Also, maybe save the gossip about customers for when there is no customers in the store? The gossip is a bit immature. By no means are their actions representative of Dr. Lam.","comment":{"@type":"Comment","name":"","datePublished":"2024-07-30T02:24:47.315Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Lilly Leroy"},"datePublished":"2024-07-27T00:19:07.579Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Marie was super patient with me while I chose my frames & great customer service during checkout. Overall nice experience at this location (West Covina)","comment":{"@type":"Comment","name":"","datePublished":"2024-07-28T00:30:16.309Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Israel Pacheco"},"datePublished":"2024-07-04T21:49:09.675Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I walked in looking for some new frames ! And Marie helped me and explained very well! She helped me with my questions and showed me different things ! I will definitely be returning!","comment":{"@type":"Comment","name":"","datePublished":"2024-07-05T04:28:58.629Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Olivia F"},"datePublished":"2024-07-04T04:53:32.102Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great customer service. I appreciate the help from Valeria, will be returning soon. Great selection of lenses!","comment":{"@type":"Comment","name":"","datePublished":"2024-07-05T01:04:39.869Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Eddie Sic"},"datePublished":"2024-06-25T00:34:33.865Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Chrystal at Lens Crafters West Covina is one of the nicest customer service persons I have ever come across. Pretty much as soon as I arrived she was ready to help. She had my glasses fixed in less than five minutes and did it all with a wonderful smile","comment":{"@type":"Comment","name":"","datePublished":"2024-06-26T00:26:43.864Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"cee min"},"datePublished":"2024-06-16T23:30:21.05Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"These workers have no interest of helping u and sell u stuff that they don’t know anything about the product.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Josh Saavedra"},"datePublished":"2024-06-06T19:47:21.71Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Thanks to Giselle , I now have a fantastic pair of glasses that I love wearing every day. Her exceptional service and expertise definitely makes her a valuable asset! She took the time to understand my needs and preferences, patiently answering all my questions and providing insightful recommendations. I will definitely be returning and asking for Giselle for all my future eyewear needs. If you’re looking for top-notch customer service and expert advice, I highly recommend asking for Giselle!","comment":{"@type":"Comment","name":"","datePublished":"2024-06-07T04:20:15.073Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Brian Castaneda"},"datePublished":"2024-06-06T01:39:03.504Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"This is Arianna Sierra and all the staff was amazing at the Covina location. Marie was the sweetest.\nThank you ladies and gents for helping me out you are all a great team","comment":{"@type":"Comment","name":"","datePublished":"2024-06-07T00:53:00.821Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"James Barba"},"datePublished":"2024-06-02T00:49:19.729Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"This is my first time not getting accommodated from the crew of Dr Lamb located in the West Covina Mall. The assistant manager was very rude and disrespectful knowing that the doctors not in. She did not want to accommodate even though we cannot see out of the pair of glasses. If things do not get settled I will go to the BBB. No name tag was on the assistant manager. She had a very rude and fighting spirit. Dr. Lamb please fix this and accommodate. There is no number or email to contact you. This is the first time and last time. I've come for years and this will sadly be it.\n\nUpdate: went in and spoke to the manager Dr Lamb, he basically puts trust in his crew that they did nothing wrong. And I requested a full refund and he informed me he felt uncomfortable helping me after that. This leads me to believe that there may be more that involves himself and his Assistant Manager which is a Female. That or he took no accountability not only as a professional but a man. Very immature and unprofessional to say the least on the doctor's end. No phone call was given for any kind of apology to my wife. Filled out the Form the owner sent to me. The customer is always right, but in this instance this was horrible customer service and a waste of time.","comment":{"@type":"Comment","name":"","datePublished":"2024-06-04T02:06:04.492Z","text":"Thank you for your review. We are sorry to hear that your experience at LensCrafters did not meet your expectations. We strive to provide the best customer service in the industry. Please go to http://ms.spr.ly/6262Ym4op so we can work to correct this issue for you."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Monica Mendez"},"datePublished":"2024-05-27T19:04:22.185Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Steven was great, the doctor, and all of the staff were super helpful. We had a great experience.","comment":{"@type":"Comment","name":"","datePublished":"2024-05-28T03:49:44.06Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ernesto Espinosa"},"datePublished":"2024-05-27T18:48:56.038Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I went in today with a bent set of frames 1 day before a trip. They were able to fix them within 15 min and for no charge Steve was friendly and was able to get me back in schedule for my trip!","comment":{"@type":"Comment","name":"","datePublished":"2024-05-28T03:38:36.664Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Daniel Shoots Videos"},"datePublished":"2024-05-25T19:43:09.136Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"There was some kind of mix up with the glasses I had ordered but they were super helpful in rectifying the situation and getting me my frames I had or digitally ordered. Thank you for the kindness thru the whole process from the eye exam to selecting the frames and especially for fixing the mistake. I highly recommend them for their customer service alone.","comment":{"@type":"Comment","name":"","datePublished":"2024-05-26T06:05:30.478Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Bernardo Alvarez"},"datePublished":"2024-05-24T18:46:14.052Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Marie was very helpful fixing my daughter’s glasses and booking an appointment. Thank you","comment":{"@type":"Comment","name":"","datePublished":"2024-05-25T04:24:57.173Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Juan Solis"},"datePublished":"2024-05-19T18:21:51.888Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Marie was very nice and professional. Love my experience here and will highly recommend it!!!","comment":{"@type":"Comment","name":"","datePublished":"2024-05-20T02:55:53.064Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Shirley Sanchez"},"datePublished":"2024-05-16T17:01:28.198Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The Lencrafter associates were very kind and attentive. I felt very comfortable and the store was clean and inviting. The eye doctor was also very knowledgeable and she gave me great advice for my dry eye situation and recommended products. They had an assortment of eye glasses that I couldn't decide which pair to buy. It was a pleasant experience.","comment":{"@type":"Comment","name":"","datePublished":"2024-05-17T04:42:10.57Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jimmy Alcantar"},"datePublished":"2024-05-08T02:51:13.5Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great experience. Helpful staff. Marie took her time helping me pick out frames and went over my options. Would definitely return for my next pair of glasses.","comment":{"@type":"Comment","name":"","datePublished":"2024-05-09T01:03:25.668Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Edward Muertos (Dead Ed)"},"datePublished":"2024-04-25T04:14:45.992Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-04-26T01:01:22.74Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Edd"},"datePublished":"2024-04-19T23:25:46.035Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Marie was really helpful and kind. Will be back!","comment":{"@type":"Comment","name":"","datePublished":"2024-04-20T06:35:24.399Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Dennis De Vera"},"datePublished":"2024-04-19T20:33:26.918Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Marie assisted us patiently and professionally. LensCrafters deserves a 5 star.","comment":{"@type":"Comment","name":"","datePublished":"2024-04-20T04:59:42.174Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Brian Gutierrez"},"datePublished":"2024-04-19T20:18:59.384Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-04-20T04:53:19.722Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"R Danielle Bennett"},"datePublished":"2024-04-19T19:43:02.436Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Valerie was very patient, polite and efficient while helping me adjust multiple frames. Thank You.","comment":{"@type":"Comment","name":"","datePublished":"2024-04-20T04:26:23.76Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ruben Blackwell"},"datePublished":"2024-03-17T15:37:51.281Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"I spent almost $900 on prescription Ray-Ban Wayfarer glasses. The associates opened, and threw away the box to my brand new glasses. If I paid almost 1k for glasses, I expect everything that comes with my purchase. DONT THROW AWAY THINGS THAT DONT BELONG TO YOU.","comment":{"@type":"Comment","name":"","datePublished":"2024-03-18T07:11:23.106Z","text":"Thank you for your review. We are sorry to hear that your experience at LensCrafters did not meet your expectations. We strive to provide the best customer service in the industry. Please go to http://ms.spr.ly/6261clafz so we can work to correct this issue for you."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"George Sarmiento"},"datePublished":"2024-03-13T21:47:58.991Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-03-14T03:02:26.02Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Melissa Becerra"},"datePublished":"2024-03-07T13:55:50.713Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-03-08T02:31:54.218Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Mukesh Jain"},"datePublished":"2024-02-22T16:08:49.392Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The manager and staff are very friendly! and the products are wonderful. I have been dealing with them for almost a decade now!","comment":{"@type":"Comment","name":"","datePublished":"2024-02-23T06:46:26.434Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Suzuki Reiya (ちゃんねるれーや)"},"datePublished":"2024-02-17T19:24:32.09Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Free changing nose pads service 👍","comment":{"@type":"Comment","name":"","datePublished":"2024-02-18T07:59:08.003Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Raymond Alegre"},"datePublished":"2024-02-17T05:37:37.542Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The team at LensCrafters were great they took care of me very professionally special shout outs to Marie for walking me through the process of getting my new glasses!!","comment":{"@type":"Comment","name":"","datePublished":"2024-02-18T13:26:17.549Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Minh Vong"},"datePublished":"2024-01-14T02:27:25.851Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great place! Really nice staffs and doc is really great!","comment":{"@type":"Comment","name":"","datePublished":"2024-01-15T06:38:17.333Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Francisco Reinosa"},"datePublished":"2024-01-12T06:16:29.542Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very pleased with my experience! I went to get an eye exam and new glasses at this location and I am very happy I did. I was quickly greeted my the store manager, Crystal, who helped me right away and provided excellent customer service. Then, Rolando was also very attentive and helped me with selecting my frames. Although a bit pricey, my insurance (eyemed) provided a great deal. I received my prescribed glasses the same day.","comment":{"@type":"Comment","name":"","datePublished":"2024-01-13T08:16:00.281Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Julious Whiten (Nephew Jule)"},"datePublished":"2024-01-07T21:27:33.502Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Ella’s was very pleasant and helpful with the repair of my glasses.","comment":{"@type":"Comment","name":"","datePublished":"2024-01-08T03:07:12.603Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"nathalie dv"},"datePublished":"2023-12-15T20:55:03.47Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very nice customer service , definitely coming back !","comment":{"@type":"Comment","name":"","datePublished":"2023-12-16T04:15:56.889Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"linmacias"},"datePublished":"2023-11-19T19:10:01.353Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Fast, friendly and efficient customer service. I needed my glasses repaired and they were extremely helpful.","comment":{"@type":"Comment","name":"","datePublished":"2023-11-20T10:13:08.095Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Romeo M"},"datePublished":"2023-11-18T21:56:33.652Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very nice environment.\nElda helped me out with my sunglasses that were bent. got them back looking like new.\nWas very quick. Was in and out within 5-10 min.","comment":{"@type":"Comment","name":"","datePublished":"2023-11-19T03:24:28.425Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Annie Himala"},"datePublished":"2023-11-18T03:01:44.576Z","reviewRating":{"@type":"Rating","ratingValue":"4","bestRating":"5"},"reviewBody":"Staff very helpful🤓","comment":{"@type":"Comment","name":"","datePublished":"2023-11-19T09:43:29.143Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Gabby Sosa"},"datePublished":"2023-11-11T04:18:40.798Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Elza, from the West Covina Lens Crafter was so patient. I had issues with my afterpay and she stayed overtime trying to help me figure this out. She was so sweet and honestly provided the best Customer Service. She needs to get a raise or a promotion. She is dedicated to her work and customers. This was by far one of the best experiences and we will definitely come back for more glasses when we are due again. Thank you, Elza.","comment":{"@type":"Comment","name":"","datePublished":"2023-11-12T09:49:38.825Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Omar Martinez"},"datePublished":"2023-10-23T21:33:32.28Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Super friendly environment. Went in for an adjustment on my glasses, which went every easy and quick.","comment":{"@type":"Comment","name":"","datePublished":"2023-10-24T19:06:12.013Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"lu emic"},"datePublished":"2023-10-21T22:51:04.232Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"good job","comment":{"@type":"Comment","name":"","datePublished":"2023-12-08T21:33:24.653Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Leslie Alvarado"},"datePublished":"2023-10-20T19:24:38.519Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"always so helpful! Thank you to Elsa for helping me fix my glasses.","comment":{"@type":"Comment","name":"","datePublished":"2023-10-21T04:32:53.592Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Marla Lee"},"datePublished":"2023-10-12T15:02:00.054Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Dr. and all technicians were very professional, kind and helpful. I had a great experience!","comment":{"@type":"Comment","name":"","datePublished":"2023-10-13T05:21:27.578Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"ART SOLANO"},"datePublished":"2023-09-15T04:10:22.706Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2023-09-15T12:39:20.559Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!\n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Khoa Nguyen"},"datePublished":"2023-09-10T20:25:13.654Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"I came here due to nice experience of LensCraft Montebello and it’s near my house. However, it takes nearly a week to finalize the contact lens. The doctor just asked me questions for pleasantries not really to find out the habits and activities that I use the lens for. Montebello’s doctor listened and suggested me the best one for my activities, I didn’t realize how good it was until coming to this place. Also, all the time I spent at Montebello was just 1 day.\n\nAnd the most annoying thing is that they keep asking if I need new glasses after stated clearly that I just need contact lens, not under 3 times. First and last time here.","comment":{"@type":"Comment","name":"","datePublished":"2023-09-11T17:37:19.048Z","text":" Thank you for your review. We are sorry to hear your experience at LensCrafters did not meet your expectations. We strive to meet all of our customer needs. Please go to http://ms.spr.ly/62679bL0b to follow up so we can redirect your concern to the appropriate person.\n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Maria Mena"},"datePublished":"2023-08-23T20:50:50.505Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I called in regards to my broken glasses getting fixed since I couldn’t get ann appointment with my optometrist after 5 days. Steve helped me out as soon as I walked in to assess broken frames and use my emergency frames. Within less than an hour they were able to get my replacement frames ready and I can finally see! Really thankful for the help I received today🤍","comment":{"@type":"Comment","name":"","datePublished":"2023-08-23T21:26:39.798Z","text":"Thank you for your review! Associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Mayra De Alvarez"},"datePublished":"2023-08-23T00:47:49.471Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I am very pleased with their customer service, and Steve was great assisting me when I was choosing my new frames. Thank you.","comment":{"@type":"Comment","name":"","datePublished":"2023-08-23T02:03:37.814Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Birdtee"},"datePublished":"2023-08-12T21:53:03.534Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I think they did a extremely well job, not charged and in a quick amount of time, i would recommend","comment":{"@type":"Comment","name":"","datePublished":"2023-08-14T18:18:04Z","text":" Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Sheila Boyle"},"datePublished":"2023-07-26T23:02:33.532Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Make sure you get Kandra or Mr Steven W Smiley at West Covina store they were the best ….Thk U","comment":{"@type":"Comment","name":"","datePublished":"2023-07-27T01:32:49.635Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Johnnie Martinez"},"datePublished":"2023-07-19T23:43:55.685Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Wouldn't do business here again. Extremely dissappointed","comment":{"@type":"Comment","name":"","datePublished":"2023-07-21T15:03:32.31Z","text":"Hi there, thank you for your review. We are sorry to hear about your experience. We strive to provide the best glasses and customer service in the industry. Please go to http://ms.spr.ly/6261gAaWl to follow up so we can resolve this issue."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Joanna Mercado"},"datePublished":"2023-07-15T22:23:03.253Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"They where extremely helpful and where able to help me right way to fix my glasses Awesome thank you","comment":{"@type":"Comment","name":"","datePublished":"2023-07-18T22:29:20.523Z","text":"\nThank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"henry garcia"},"datePublished":"2023-07-13T02:42:49.845Z","reviewRating":{"@type":"Rating","ratingValue":"4","bestRating":"5"},"reviewBody":"Crystal was more than professional and willing to work with me. Even though the store was about to close. Crystal also gave me the break down of an insurance purchase and non-insurance purchase. Only downside I had was that the advertised discounts online and in-store were not applicable to my purchase due to an insurance. I also ask if the store has a first responer or military discount it did not.","comment":{"@type":"Comment","name":"","datePublished":"2023-07-14T01:48:25.325Z","text":"Hi! Thank you so much for your review. We are excited to hear Crystal was able to help make your experience in LensCrafters a great one. We look forward to seeing you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Joan Morse"},"datePublished":"2023-07-11T22:47:56.328Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Steven was a great help in finding the perfect glasses. He was knowledgeable and helpful while being kind and professional. It was a great experience!","comment":{"@type":"Comment","name":"","datePublished":"2023-07-11T23:02:09.518Z","text":"Thank you for your feedback! We are happy to hear about your positive experience and look forward to serving you! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Frank Garcia"},"datePublished":"2023-07-04T21:54:46.928Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The staff here is always very friendly and helpful. Elsa helped us and answered all the questions we had.","comment":{"@type":"Comment","name":"","datePublished":"2023-07-19T20:11:13.508Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Danny Damian"},"datePublished":"2023-07-04T00:46:38.883Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Excellent! Very nice store manager crystal! nice personality good human relations with customers.","comment":{"@type":"Comment","name":"","datePublished":"2023-07-20T01:01:06.115Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jaymely"},"datePublished":"2023-07-03T23:07:36.449Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Steven was very attentive, friendly, and knowledge. Service was quick, my glasses were ready in about an hour! Overall I had a great experience.","comment":{"@type":"Comment","name":"","datePublished":"2023-07-20T01:05:18.897Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"john P."},"datePublished":"2023-06-27T04:25:22.818Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Elsa was very helpful in helping me find the frames I purchased. I was very pleased with with my experience.","comment":{"@type":"Comment","name":"","datePublished":"2023-06-27T20:11:04.473Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! \n\n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Silvia Tiscareno"},"datePublished":"2023-06-26T21:20:08.738Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2023-06-27T20:59:31.633Z","text":"Thank you for your feedback! We are happy to hear about your positive experience and look forward to serving you! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Juan Vasallo"},"datePublished":"2023-06-17T16:15:54.928Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Good Customer service","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Romeo Marcilla"},"datePublished":"2023-06-16T03:28:14.814Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Staff is very friendly and helpful. Very satisfied with my experience there.","comment":{"@type":"Comment","name":"","datePublished":"2023-06-16T13:20:51.969Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"camlang le"},"datePublished":"2023-06-14T01:09:00.203Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2023-06-14T15:33:56.027Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"mizzy 333"},"datePublished":"2023-06-07T00:53:05.243Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2023-06-07T15:25:43.877Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Dante' Adams"},"datePublished":"2023-06-01T19:57:40.343Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Rolando and Kristi were great helping me get my glasses fix. Great customer service skills at this store.","comment":{"@type":"Comment","name":"","datePublished":"2023-06-14T14:34:14.479Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Marlon Urias"},"datePublished":"2023-05-27T02:04:38.273Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"They helped me with a pair of glasses that other Lenscrafters could not. Appreciate it!","comment":{"@type":"Comment","name":"","datePublished":"2023-06-02T15:31:28.006Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Bryan Almeida"},"datePublished":"2023-05-17T22:01:36.941Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Was in a hurry, went in to fix my expensive pair of Ray-Ban Sunglasses. One of the lenses popped off I thought they were damaged permanently.\nElza was kind enough to fix them and she did so very quickly. Here I thought I had to buy a new pair. Thanks again Elza.","comment":{"@type":"Comment","name":"","datePublished":"2023-05-17T22:33:59.041Z","text":"Hi! Thank you so much for your review. We are excited to hear Elza was able to help make your experience in LensCrafters a great one. We look forward to seeing you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Montano Geronimo Jr"},"datePublished":"2023-05-14T19:19:01.864Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"As always, Joe have been so helpful and\nprofessional. Thank you for the courtesy repair. I owe you one:)","comment":{"@type":"Comment","name":"","datePublished":"2023-06-09T13:50:11.463Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Michael Law"},"datePublished":"2023-05-01T21:16:12.925Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Gave me a good deal","comment":{"@type":"Comment","name":"","datePublished":"2023-06-13T16:41:52.833Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Berenice"},"datePublished":"2023-04-30T03:37:27.113Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"excellent service 👍🏻","comment":{"@type":"Comment","name":"","datePublished":"2023-06-13T00:39:28.754Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Luca Lopez"},"datePublished":"2023-04-27T00:51:44.815Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"In store staff is nice and helpful. Calling in? The worst, I had to call in to follow up for my glasses and a few weeks into wearing my glasses they scratched… I called in to ask for help with buffing out lens and it is an extra fee only to replace the lens with my warranty??? First and last time being a customer with Lens Crafters. Over priced and not worth the service.","comment":{"@type":"Comment","name":"","datePublished":"2023-05-02T02:15:55.195Z","text":"Hi Luca, thank you for your review. We are sorry to hear about your experience. We strive to provide the best customer service in the industry and are disappointed to hear we couldn’t answer all of your questions during your recent visit. Please go to http://ms.spr.ly/6268gRi6Y to follow up so we can further answer your questions. "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ariana Rizo"},"datePublished":"2023-04-25T16:35:02.009Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Was helped out by Smiley and he had amazing customer service :)","comment":{"@type":"Comment","name":"","datePublished":"2023-06-06T22:56:56.402Z","text":"Thank you for your feedback! We are happy to hear about your positive experience and look forward to serving you! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jose Trejo"},"datePublished":"2023-04-16T00:32:36.758Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2023-04-21T16:00:40.604Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Gloria Reyes"},"datePublished":"2023-04-13T05:26:17.477Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2023-04-18T20:06:58.251Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jelli Brown"},"datePublished":"2023-04-07T00:58:20.668Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Rolando had great customer service","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Rita Bosinger"},"datePublished":"2023-04-04T18:17:27.724Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Nancy is awesome. She fixed my glasses for me without charge!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Veronica Herr"},"datePublished":"2023-04-03T23:30:43.182Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very kind, attentive, and super helpful.\nThank you Angelica!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Judy"},"datePublished":"2023-03-30T00:51:51.45Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Quick and efficient","comment":{"@type":"Comment","name":"","datePublished":"2023-04-04T18:47:23.369Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Tania Carlos"},"datePublished":"2023-03-25T00:12:11.79Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Juan Orozco"},"datePublished":"2023-03-19T18:29:27.493Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great service, everyone was attentive and took care of me quickly. Thank you!","comment":{"@type":"Comment","name":"","datePublished":"2023-03-27T17:57:36.453Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Katherine Reynolds"},"datePublished":"2023-03-15T23:08:49.401Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Lens Crafters care about their customers and ensures they are happy and satisfied with their purchase. They give you 30 days to make sure your purchase is right for you.\nWith this, I was able to see that progressive lenses were not for me, and they assisted me to replace with a single lens. Love how they care about their customers.","comment":{"@type":"Comment","name":"","datePublished":"2023-03-21T20:57:28.027Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Abel Milian"},"datePublished":"2023-03-07T02:52:23.937Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Thanks very helpful and polite like crystal was helpful thank you !","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Amanda Aguirre"},"datePublished":"2023-02-28T01:52:58.278Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Excellent customer service. All were very helpful and pleasant to work with.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Sir Charles"},"datePublished":"2023-02-27T03:49:04.34Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Elza than you very much I appreciate your customer service!","comment":{"@type":"Comment","name":"","datePublished":"2023-03-06T22:02:41.484Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"U V"},"datePublished":"2023-02-26T22:00:55.232Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"My experience at Lenscrafters in the Westfield West Covina Mall during the week of Black Friday 2022 was nothing short of a nightmare. While my eye exam went smoothly, ordering my glasses was a different story. They had informed me of a Black Friday special, but when I attempted to take advantage of it using my eye insurance, I was told that I would need to purchase another set of glasses to qualify. Disappointed but determined to save money, I decided to order my glasses online instead.\n\nHowever, when my glasses were delivered to the store for pickup, the situation took a turn for the worse. After confirming that my glasses were in and signing for the package, I discovered that my glasses had been stolen, and all that was left was a piece of paper with lenses. When I brought this to the attention of the store manager, Crystal Solano, she was incredibly dismissive and defensive, even going so far as to suggest that I was overreacting.\n\nIt took nearly three weeks to get a replacement set of glasses, and I believe that the employees at Lenscrafters may be colluding to steal inventory from online orders. The fact that my glasses were returned to me in the same way they had been shipped to the store, but this time with the glasses case included, suggests that someone in the store may have taken my frames for personal use.\n\nNeedless to say, I would strongly caution against using Lenscrafters for anything other than an eye exam. Their Black Friday special was not applicable with insurance, and their employees may be stealing frames from online orders. Save yourself the headache and order your glasses directly from their website, and have them shipped directly to your house. Do not tell them the brand you ordered, or you may end up in the same situation I did.\n\nIn short, Lenscrafters failed to live up to their mission statement, and I would not recommend them to anyone.","comment":{"@type":"Comment","name":"","datePublished":"2023-02-27T15:56:04.651Z","text":"Thank you for your review. We are sorry to hear your experience at LensCrafters did not meet your expectations. We strive to meet all of our customer needs. Please go to https://www.luxotticacustomercare.com/lenscrafters to follow up so we can redirect your concern to the appropriate person. "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"christina jun"},"datePublished":"2023-02-26T00:30:47.885Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Go see Nancy! She is super sweet and attentive! Very helpful had a great experience","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Morice Rivera"},"datePublished":"2023-02-14T04:55:45.887Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Always have a good experience coming here, they always answer any questions I may have and give clear explanations of my options. 10/10","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Paul"},"datePublished":"2023-02-14T03:08:41.372Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Erik Valles"},"datePublished":"2023-02-11T23:12:57.079Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great experience! I made two purchases. Everyone was helpful. Highly recommend LensCrafters for your eyes needs.","comment":{"@type":"Comment","name":"","datePublished":"2023-02-21T20:29:45.161Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Hector Vazquez"},"datePublished":"2023-02-11T21:09:44.932Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Joseph was very helpful and tentative","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Katherine Reynolds"},"datePublished":"2023-02-09T23:20:06.825Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The Doctor and staff here are very friendly, knowledgeable, and welcoming. They helped me and my husband out when we were having a really difficult day. We were able to get everything resolved, and our glasses picked out and sized in one visit. I highly recommend them, Very affordable.","comment":{"@type":"Comment","name":"","datePublished":"2023-02-15T21:55:07.151Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Antoinette Rivera"},"datePublished":"2023-02-08T05:22:15.762Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2023-02-13T21:44:49.211Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!\n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Terry Kilmer"},"datePublished":"2023-02-08T04:23:40.423Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"If I could give 10 stars (20 Stars for Angelica!) I definitely would. I want to thank the entire staff for all your hard work, kindness, professionalism and Patience. You are all simply the best! My new glasses are awesome - I see everything so clearly! I highly recommend anyone in need of glasses to go to LensCrafters (see Angelica), you will be glad that you did!","comment":{"@type":"Comment","name":"","datePublished":"2023-02-13T21:44:44.997Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!\n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Elva Villegas"},"datePublished":"2023-02-07T00:50:49.366Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very pleased with all the services, I will totally recommend lence crafters to all my family ,\n\nThank you","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Gabby Melgoza"},"datePublished":"2023-01-31T01:07:19.11Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Nancy was great help! Helps me switch my lens out! Great service!","comment":{"@type":"Comment","name":"","datePublished":"2023-01-31T13:32:39.716Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"K Yang"},"datePublished":"2023-01-21T23:35:05.833Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"So helpful. Awesome helper. Adjusting our glasses","comment":{"@type":"Comment","name":"","datePublished":"2023-01-27T18:32:37.633Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jennifer Yang"},"datePublished":"2023-01-21T23:34:44.098Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"They are super nice and sweet and helpful!","comment":{"@type":"Comment","name":"","datePublished":"2023-01-27T18:31:03.4Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Sabrina Ocampo"},"datePublished":"2023-01-19T13:57:59.854Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2023-01-24T20:22:59.196Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Bev Peterson"},"datePublished":"2023-01-11T01:47:03.194Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"We both had a great experience. Dr.Lam is just terrific.. we are very happy with the service and highly recommend you.","comment":{"@type":"Comment","name":"","datePublished":"2023-01-17T15:08:29.251Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Pam Aquino"},"datePublished":"2023-01-06T21:49:00.389Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Dr Lam is very professional & I feel very comfortable. Steve is very knowledgeable & very friendly, I love the way Steve handle the customer service , excellent. If I can give more stars other than 5 I will do it Highly recommended to everyone who needs eye exam on this location. Thank you Dr Lam & Steve ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jonathan Harris"},"datePublished":"2023-01-03T22:05:29.451Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great experience with my eye examiner Kandra. Thank you so much for a wonderful and fun eye exam!","comment":{"@type":"Comment","name":"","datePublished":"2023-01-09T17:35:15.754Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!\n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Daisy Hernandez"},"datePublished":"2022-12-31T22:13:58.718Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Steve was super helpful, along with the rest of office and Dr.Chu. Everyone was so knowledgeable. Can’t wait until my next eye exam.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Arthur Cortez"},"datePublished":"2022-12-30T00:47:26.309Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The service was great. The people were very nice and kind and help with all our needs.","comment":{"@type":"Comment","name":"","datePublished":"2022-12-30T13:27:56.224Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Michelle Razo"},"datePublished":"2022-12-29T21:18:06.998Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The West Covina team at LensCrafters always handles us with such care. I came in with my daughter and she needed to get her eyes checked and they handled it for us!","comment":{"@type":"Comment","name":"","datePublished":"2023-01-04T21:02:55.915Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Antonio Aguilar"},"datePublished":"2022-12-29T21:17:20.132Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great service, great staff. Highly recommended.","comment":{"@type":"Comment","name":"","datePublished":"2023-01-04T21:00:44.706Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Esteban Vanegas"},"datePublished":"2022-12-24T20:57:32.852Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I want to just say thank everyone and a big shout out to Steve for making this the easiest place to get glasses","comment":{"@type":"Comment","name":"","datePublished":"2022-12-29T17:40:18.214Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!\n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Diana Fuentes"},"datePublished":"2022-12-13T20:48:08.316Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Cristal it’s the best never found a such a great person who help me with my glasses thank you please have a wonderful holiday’s 🎅🏻🎅🏻🎅🏻🎅🏻","comment":{"@type":"Comment","name":"","datePublished":"2022-12-13T21:37:07.702Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Carlos Castellanos"},"datePublished":"2022-12-13T20:46:48.288Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Cristal was amazing customer service definitely 5 ⭐️⭐️⭐️⭐️⭐️\nThank you again!!!!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kenny Hoang"},"datePublished":"2022-12-13T03:19:43.018Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-12-19T18:58:10.083Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"chudi nduaguibe"},"datePublished":"2022-12-11T01:33:00.75Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Absolutely awesome professional customer service. Thank you very much for your assistance.","comment":{"@type":"Comment","name":"","datePublished":"2022-12-16T16:32:11.566Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Tanya Pila"},"datePublished":"2022-12-04T22:03:32.165Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I came in randomly to see if I could get my glasses fixed since my optometrist’s office is closed on Sundays. I was surprised at how quickly and easily they were able to get them done. The staff was friendly and the process was quick and easy, I definitely recommend them :)","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Edwin Arevalo"},"datePublished":"2022-12-02T00:59:20.708Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Elza and the entire staff were fantastic from start to finish. Helped me make the most of my insurance and available discounts. Thank you all for amazing service","comment":{"@type":"Comment","name":"","datePublished":"2022-12-02T19:13:46.655Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jaylene Tarin"},"datePublished":"2022-11-28T23:34:59.48Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Nancy and Crystal created a wonderful environment and repaired two pairs of glasses perfectly! Definitely stop by if you need any sort of repairs or adjustments.","comment":{"@type":"Comment","name":"","datePublished":"2022-12-01T17:11:26.663Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!\n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Mayra Ruiz"},"datePublished":"2022-11-27T23:31:24.656Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Gaby and Rolando were very helpful awesome customer service! Will return back soon!","comment":{"@type":"Comment","name":"","datePublished":"2022-12-01T15:47:15.67Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Bhris Gets Baked"},"datePublished":"2022-11-25T20:43:06.707Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-11-29T15:03:25.371Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Algabriel"},"datePublished":"2022-11-23T00:07:32.99Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-11-28T17:46:27.205Z","text":"Thank you for your review! We look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Sammy Reyes"},"datePublished":"2022-11-21T23:13:26.194Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Simon Srisui"},"datePublished":"2022-11-18T21:55:32.803Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I had a pair of Gucci sunglasses with a missing side screw and they HOOKED IT UP!!!!!! THANKS STEVE S.!!!!","comment":{"@type":"Comment","name":"","datePublished":"2022-11-23T16:14:27.216Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Steven Smiley"},"datePublished":"2022-11-09T23:44:11.442Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Elza was amazing. She helped me purchase glasses. It was so easy!","comment":{"@type":"Comment","name":"","datePublished":"2022-11-11T18:46:57.373Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Joseph Herpacio"},"datePublished":"2022-11-06T20:54:04.758Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The staff is very friendly and attentive to your needs. Helps you out with payment options as well. Wait time and safety precautions and protocols were followed.","comment":{"@type":"Comment","name":"","datePublished":"2022-11-09T20:33:00.117Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!\n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Clarence Hunter"},"datePublished":"2022-11-06T00:56:23.152Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-11-09T18:34:02.417Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!\n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Christina Arreola"},"datePublished":"2022-11-06T00:17:16.792Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Elza and all the staff at Lens Crafters West Covina were so friendly, helpful and offered amazing service! The doctor is very knowledgeable and patient. Definitely coming back for regular eye exams!","comment":{"@type":"Comment","name":"","datePublished":"2022-11-09T18:19:39.32Z","text":"Hi! Thank you so much for your review. We are excited to hear Elza was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!\n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Raymon Huerta"},"datePublished":"2022-11-03T19:55:57.245Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Had a great experience stopping by and getting my glasses repaired. Awesome customer service from Crystal!","comment":{"@type":"Comment","name":"","datePublished":"2022-11-07T16:58:28.793Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Alex Palacios"},"datePublished":"2022-10-27T21:35:32.564Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Nancy was great! Made it really easy thru the process, and just like that my glasses were ready within the same day! Thank you🤘🏽","comment":{"@type":"Comment","name":"","datePublished":"2022-10-28T20:35:33.434Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Brandon Hayashi"},"datePublished":"2022-10-22T00:09:17.964Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Go to Giselle! She did amazing! Thank you.","comment":{"@type":"Comment","name":"","datePublished":"2022-10-25T20:56:18.24Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jennifer Moreno"},"datePublished":"2022-10-19T21:18:38.342Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Attentive and friendly staff, Angelica and Elsa were extremely helpful!! Will be coming back.","comment":{"@type":"Comment","name":"","datePublished":"2022-10-20T16:39:56.811Z","text":"Awesome to hear! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"andrea salazar"},"datePublished":"2022-10-16T21:00:05.983Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great Service! Friendly and welcoming staff all around. Special thank you to Crystal","comment":{"@type":"Comment","name":"","datePublished":"2022-10-20T18:32:33.332Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Linus Cheung"},"datePublished":"2022-10-16T00:55:14.77Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Crystal really did a good job on applying my vision insurance into my purchase. Def recommend getting glasses here.","comment":{"@type":"Comment","name":"","datePublished":"2022-10-19T20:21:32.441Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Julianne Fantazia"},"datePublished":"2022-10-15T22:39:30.153Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-10-19T19:27:27.752Z","text":"Thank you for your review! We look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Eric Veber"},"datePublished":"2022-10-15T20:59:44.009Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-10-19T18:17:42.665Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kaitlyn B"},"datePublished":"2022-10-15T01:02:20.455Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-10-19T14:52:34.801Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Daniel Molina"},"datePublished":"2022-10-15T00:47:41.025Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Gisselle was very helpful and had a great experience :)","comment":{"@type":"Comment","name":"","datePublished":"2022-10-19T14:35:46.214Z","text":"Thank you for your review! We look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Alvaro Garcia"},"datePublished":"2022-10-07T21:35:42.377Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Good service!","comment":{"@type":"Comment","name":"","datePublished":"2022-10-12T20:22:26.228Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Christina Celedon"},"datePublished":"2022-10-07T20:38:06.863Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Best place to get your glasses eye exam was fast","comment":{"@type":"Comment","name":"","datePublished":"2022-10-12T19:50:21.157Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Q G"},"datePublished":"2022-10-06T22:44:45.205Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Crystal went above and beyond. I think I will get my glasses from here from now on. Service was exemplary","comment":{"@type":"Comment","name":"","datePublished":"2022-10-11T20:33:10.229Z","text":"Thank you for your review! We are happy to hear that all of your questions were answered. We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Elizabeth I Mata"},"datePublished":"2022-10-06T20:01:40.973Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-10-11T18:51:20.681Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Dan Garrett"},"datePublished":"2022-10-03T00:13:10.878Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I dropped my glasses and popped out the lens on a late Sunday afternoon before a business trip. This LensCrafters fixed my glasses in 30 minutes for no charge. They just made a fan of me! Thanks","comment":{"@type":"Comment","name":"","datePublished":"2022-10-07T19:58:07Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"avery n"},"datePublished":"2022-10-02T21:45:09.775Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"They helped fix my glasses for free. Had a pair that was missing a nose holder, they offered to do it free of charge.","comment":{"@type":"Comment","name":"","datePublished":"2022-10-07T19:43:25.789Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Reina Iwata"},"datePublished":"2022-10-02T04:48:05.901Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"This LensCrafters is amazing! I was helped by Giselle and she was very welcoming and kind <3","comment":{"@type":"Comment","name":"","datePublished":"2022-10-07T16:58:22.507Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Oscar Makowski"},"datePublished":"2022-10-01T23:45:43.029Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very friendly helpful","comment":{"@type":"Comment","name":"","datePublished":"2022-10-07T16:50:33.283Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"cortez quaterman"},"datePublished":"2022-10-01T22:37:20.672Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Awesome great service","comment":{"@type":"Comment","name":"","datePublished":"2022-10-07T15:40:23.147Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Nick Moreno"},"datePublished":"2022-10-01T01:34:19.672Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Crystal was more than helpful and made purchasing glasses very easy. Really appreciate the service.","comment":{"@type":"Comment","name":"","datePublished":"2022-10-06T14:20:41.794Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Sarah Rios"},"datePublished":"2022-09-30T23:30:54.1Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-10-05T20:57:21.463Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Mike Makowski"},"datePublished":"2022-09-28T23:28:05.39Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"This was my first time getting my eyes checked since I was a kid. It was a great experience. The staff are warm and helpful, and they encouraged me to take my time at finding the right glasses. The Doctor was kind and did a thorough job explaining the tests and results and I didn’t feel pressured into getting anything unnecessary.","comment":{"@type":"Comment","name":"","datePublished":"2022-09-29T13:31:39.365Z","text":"Thank you for your review. Our associates are some of the best around and we are always happy to hear our customers feel the same!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Gabriel Reyes"},"datePublished":"2022-09-20T21:56:54.474Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Rolando and Joseph was very helpful in my decision in my selection of frame and lense selection. Very professional!","comment":{"@type":"Comment","name":"","datePublished":"2022-09-21T18:21:16.613Z","text":"Hi! Thank you so much for your review. We are excited to hear that Rolando and Joseph were able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Rory Werkmeister"},"datePublished":"2022-09-16T23:21:27.683Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Went in for my annual eye exam, Crystal was very helpful and pleasant. The tech and doctor explained everything well and got me in and out quickly. Excellent service and value.","comment":{"@type":"Comment","name":"","datePublished":"2022-09-21T19:16:02.826Z","text":"Hi! Thank you so much for your review. We are excited to hear Crystal was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Rob Shum"},"datePublished":"2022-09-15T03:04:11.298Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Other than the staff being friendly and helpful, they were very accomodating to my 3 year old when I went for an exam. it's that type of customer service that makes me want to keep doing business with them, even though the drive is a bit far(I live in los angeles). the service is worth the drive.","comment":{"@type":"Comment","name":"","datePublished":"2022-09-15T14:16:35.791Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ali R"},"datePublished":"2022-09-14T22:06:47.885Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very attentive and polite. Been going to Lencrafters for years. Sales representative checked which option was best between stores discount or private insurance. Totally went out their way. Dr. Aaron Lam took time to answer questions and gave clear answers and very clear on recommendations.","comment":{"@type":"Comment","name":"","datePublished":"2022-09-15T16:22:04.446Z","text":"Hi! Thank you so much for your review. We are excited to hear Dr. Lam was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"A. De Santiago"},"datePublished":"2022-09-10T23:58:47.286Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Quick and easy, great service awesome staff.","comment":{"@type":"Comment","name":"","datePublished":"2022-09-15T16:54:08.465Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Robert Salinas"},"datePublished":"2022-09-08T21:38:19.215Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Elsa was amazing, awesome customer service & extremely knowledgeable. Thank you for all you did & keep up the great work.","comment":{"@type":"Comment","name":"","datePublished":"2022-09-09T16:33:53.769Z","text":"Hi! Thank you so much for your review. We are excited to hear Elsa was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Victor Fernandez"},"datePublished":"2022-09-07T19:27:53.16Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-09-08T16:56:33.27Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Nicole Mazmanian"},"datePublished":"2022-09-05T20:10:09.781Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Elsa and Angelica were great!","comment":{"@type":"Comment","name":"","datePublished":"2022-09-06T18:49:53.273Z","text":"Hi! Thank you so much for your review. We are excited to hear that Elsa and Angelica were able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Yvette Altuna"},"datePublished":"2022-09-03T20:02:23.516Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Nancy was so helpful and squeezed me in when I didn’t have an appointment. She also picked the perfect glasses for me!","comment":{"@type":"Comment","name":"","datePublished":"2022-09-09T20:07:55.805Z","text":"Hi! Thank you so much for your review. We are excited to hear Nancy was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Katie Estrada"},"datePublished":"2022-08-31T01:32:20.911Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Rolando was great !","comment":{"@type":"Comment","name":"","datePublished":"2022-08-31T14:47:55.13Z","text":"Hi! Thank you so much for your review. We are excited to hear Rolando was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jenice Valencia"},"datePublished":"2022-08-30T20:07:54.427Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-08-31T18:58:35.454Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Catalina Nambo"},"datePublished":"2022-08-24T23:02:31.292Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"They helped me right away. All staff is very friendly anf the doctor as well.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Juan Hermosillo"},"datePublished":"2022-08-24T00:21:13.874Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great experience and service was amazing!","comment":{"@type":"Comment","name":"","datePublished":"2022-08-24T13:45:54.03Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"COGOP EL MONTE"},"datePublished":"2022-08-14T20:24:55.527Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-08-15T19:07:33.565Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Zero"},"datePublished":"2022-08-13T20:42:13.475Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"This place is clean pricy but they fix my glasses for free no charge","comment":{"@type":"Comment","name":"","datePublished":"2022-08-18T20:50:26.64Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Erica Martinez"},"datePublished":"2022-08-08T05:06:22.937Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-08-08T13:40:40.171Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Maricela Corletto"},"datePublished":"2022-08-07T18:30:31.92Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Staff at this location are really great! They work as a team and are always making sure the customer is acknowledged. Thank you, Giselle for helping my daughter with her eye exam and new eye glass fitting.","comment":{"@type":"Comment","name":"","datePublished":"2022-08-08T20:52:27.042Z","text":"Hi! Thank you so much for your review. We are excited to hear Giselle was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"בר הררי"},"datePublished":"2022-08-05T22:12:47.261Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The best service ever! Thanks Giselle♥️","comment":{"@type":"Comment","name":"","datePublished":"2022-08-08T17:24:23.44Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Nazhly Gonzalez"},"datePublished":"2022-08-04T22:55:45.063Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-08-05T19:49:55.546Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Teresa Rodriguez"},"datePublished":"2022-08-03T20:11:42.581Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Steve was wonderful! Great customer service 👏","comment":{"@type":"Comment","name":"","datePublished":"2022-08-05T17:00:10.868Z","text":"Hi! Thank you so much for your review. We are excited to hear Steve was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Y S"},"datePublished":"2022-08-03T01:46:42.518Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Came in not too long ago for an eye exam and to pick out some new frames. My overall experience was great – special shout-out to Nancy! She went above and beyond and gave excellent service. She was super kind and patient, and helped me to pick out some frames.","comment":{"@type":"Comment","name":"","datePublished":"2022-08-03T13:45:44.502Z","text":"Hi! Thank you so much for your review. We are excited to hear Nancy was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"jesse sanchez"},"datePublished":"2022-07-31T20:36:54.601Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Went in today for a warranty repair since the frame screw fell off . Unfortunately the warranty had expire a month ago but Angelica told me “oh don’t worry it’s a easy fix” . the frame was a bit difficult to aligned but with the assistance of Rolando they manage to take care of my problem at no charge. I felt like they actually care about helping people out. Thanks guys y’all were great.","comment":{"@type":"Comment","name":"","datePublished":"2022-08-01T16:07:28.133Z","text":"Hi! Thank you so much for your review. We are excited to hear Rolando was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Edward Basmadjian"},"datePublished":"2022-07-27T01:25:23.076Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I had the pleasure of having my eyes examined by Dr.Lee today, she was very knowledgeable and informative. Test was nice and thorough. Equipment all state of the art. Nancy was amazing at sales and so friendly, she went above and beyond. Crystal the manager was very much attentive, professional and helpful. Showed me options on extended payments..Estrella who confirmed my appointment and helped check me in when I arrived was very welcoming as well. All around A-List team..","comment":{"@type":"Comment","name":"","datePublished":"2022-07-27T14:16:20.174Z","text":"Thank you so much for your review. Our team is some of the best around and we are always happy to hear our customers feel the same!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"jack chavez"},"datePublished":"2022-07-26T03:28:17.048Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"So, I ended up getting there late and they managed to squeeze me in.. thanks guys . So, Its the first time needing a pair of glasses and it was a pleasurable experience. The whole staff took the time to explain everything, so I really do appreciate the whole crew. Because of the whole covid nonsense you have to wear the mask, but they give you an opportunity to pick out your glasses and try them on in a nice room and take the mask off to see what you look like. So I was able to take my time with my wife and comfortably try them on. That room allowed us to have our privacy and make our decisions in comfort. Elsa took her time as well and patiently explained the difference in options for the type of prescription and the costs. I definitely recommend Lens crafters in the West Covina mall.","comment":{"@type":"Comment","name":"","datePublished":"2022-07-26T14:09:48.163Z","text":"Hi! Thank you so much for your positive review. We are happy we could help with your vision needs and look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"p86111"},"datePublished":"2022-07-25T06:26:04.411Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Marie is super friendly and nice\nprofessional and help me figure out many things!","comment":{"@type":"Comment","name":"","datePublished":"2022-07-25T19:33:48.269Z","text":"Hi! Thank you so much for your review. We are excited to hear Marie was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Maddy Bauer"},"datePublished":"2022-07-21T00:54:54.297Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great experience overall, steven was really helpful picking out my frames!","comment":{"@type":"Comment","name":"","datePublished":"2022-07-21T14:37:45.914Z","text":"Hi! Thank you so much for your review. We are excited to hear Steven was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ana Miranda"},"datePublished":"2022-07-17T00:15:31.519Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Steve was beyond the best! I would recommend lens crafters without a doubt! Everyone at the clinic was amazing!! Very fast service as well! My glasses were ready within an hour!!!! I was completely surprised that they were!!! Overall very very satisfied!!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Juan Topete"},"datePublished":"2022-07-16T23:38:41.513Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Slash gilberto"},"datePublished":"2022-07-16T21:09:42.589Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"You guys always help me when I need help with","comment":{"@type":"Comment","name":"","datePublished":"2022-07-18T15:20:08.048Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Amalia Torrez Zamora"},"datePublished":"2022-07-14T15:07:10.525Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Good!!!","comment":{"@type":"Comment","name":"","datePublished":"2022-07-15T16:19:57.23Z","text":"Awesome to hear! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Annie Guerra"},"datePublished":"2022-07-12T22:24:24.541Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"My visit to Lens Crafters was Exceptional. My appointment was right on time, no waiting. They have a nice high end selection of frames which made me happy. I took my favorite Ray-Bans and they put my prescription lenses into them. Crystal and Angelica are true professionals.","comment":{"@type":"Comment","name":"","datePublished":"2022-07-13T13:29:11.14Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Uriel Vasquez"},"datePublished":"2022-07-08T21:54:14.552Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Thank you Steve smiley for taking care of my glasses. Thank you for adjusting my glasses and helping me out with picking sunglasses","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"meleddy tavarez"},"datePublished":"2022-07-02T20:57:07.578Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-07-07T16:54:29.477Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"E B"},"datePublished":"2022-07-02T19:39:15.861Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I had a great experience with Steve and everyone else who assisted me throughout the process. Came in for an earlier appointment and was done before I knew it. I was lucky enough that they had my lenses in stock and got them on the same day. Whole process was smooth and will likely come back for my next pair","comment":{"@type":"Comment","name":"","datePublished":"2022-07-07T16:54:19.233Z","text":"Hi! Thank you so much for your review. We are excited to hear Steve was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jorge Ruiz"},"datePublished":"2022-07-01T21:40:04.826Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Dr. Ho and Giselle (sales person) were amazing. Answer all my questions and made me feel welcome","comment":{"@type":"Comment","name":"","datePublished":"2022-07-06T19:30:55.738Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Evangelina Cruz"},"datePublished":"2022-06-29T23:01:44.784Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Excellent customer services, very helpful and courteous","comment":{"@type":"Comment","name":"","datePublished":"2022-06-30T14:22:36.228Z","text":"Thank you for your review. Our associates are some of the best around and we are always happy to hear our customers feel the same!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Mike Agabra"},"datePublished":"2022-06-24T20:45:47.883Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Wonderful experience. Very helpful staff. They even helped me with a payment plan for my glasses","comment":{"@type":"Comment","name":"","datePublished":"2022-06-28T14:00:08.557Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Dario Mendoza"},"datePublished":"2022-06-24T19:17:03.87Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The staff is super helpful and polite, Gissille made sure to take care of me helping me replace the lenses for my glasses!","comment":{"@type":"Comment","name":"","datePublished":"2022-06-28T14:00:23.673Z","text":"Hi! Thank you so much for your review. We are excited to hear Gissille was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Lailani Ramones"},"datePublished":"2022-06-17T23:15:50.943Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Giselle was awesome! Very friendly and explained everything very well.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Louis C"},"datePublished":"2022-06-17T14:45:27.298Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Visit 1: I went and bought glasses and contacts for daughter. I was initially helped by Crystal but then some other guy (white guy glasses) took over which started asking me questions while I was still with the optometrist and focused on daughter. He seemed annoyed I wasn’t ready to discuss transitions on my glasses and when I politely said I needed a few minutes he sharply turned and walked away mumbling something. I’m a pretty easy sale and normally dress down on days off so maybe I wasn’t up to his standard I don’t know. When he measured my eyes I asked him for the measurements before I’d purchased glasses and he gave me one number. After I purchased my $500 set of glasses with insurance and paid he “corrected” the measurement and his demeanor changed. If I was salty I’d give him a 3/5 but I give this location a 5/5 and I’ll explain why.\n\nFirstly, the optometrist and the rest of the staff were extremely like able and the optometrist demeanor was pleasant and comforting. He treated my daughter with care and I appreciate that.\n\nThe selection is normally dismal at this location, however, this time it was a gold mine for me. They had several larger frames and found a perfect fit with a large glass surface for my bifocals… lol.\n\nI ended up purchasing contacts a week after from Crystal. The difference in pricing between the store and online is negligible. She was courteous and helped even when I was digesting the cost of daughters contacts. The reason why I am also giving this 5 stars is she quoted me two weeks to receive my daughters contacts but I believe I received them next business day. I wasn’t going to buy my daughter contacts until she turned 16 but I made her a bet at the start of the school year that if she got all A+ on her final report card I’d consider… well not only did she get all A+ on her final report card but she also won student of the year so yeah this was a special occasion and reward for her… the fast shipping definitely made my daughters day :)","comment":{"@type":"Comment","name":"","datePublished":"2022-06-17T19:40:25.815Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Sky Pantoja"},"datePublished":"2022-06-15T19:15:49.357Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-06-16T20:00:52.212Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"George"},"datePublished":"2022-06-14T19:38:30.374Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-06-16T15:43:44.006Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Pablo Perez"},"datePublished":"2022-06-13T20:53:49.933Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-06-14T20:43:43.489Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Dina H.O. (Booger Butt)"},"datePublished":"2022-06-11T22:28:13.103Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great store. Great staff. Professional, kind. Good selection! 👍🏻","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Angel Palencia"},"datePublished":"2022-06-10T19:49:54.037Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"TERESA MEDINA"},"datePublished":"2022-06-09T01:32:57.566Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Elsa was super kind and helpful. She fixed my lenses on my frames that had been crushed. Awesome service!!!","comment":{"@type":"Comment","name":"","datePublished":"2022-06-09T14:06:22.498Z","text":"Hi! Thank you so much for your review. We are excited to hear Elsa was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Juliet Ayala"},"datePublished":"2022-06-08T22:35:02.983Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Had amazing professional customer service by Crystal! She was fast, helpful, informative, and had such positive energy. It’s employees and customer service like Crystal’s that always makes me feel welcomed enough to come back. Especially when ever I need some assistance for my old or new glasses. Thank you crystal!","comment":{"@type":"Comment","name":"","datePublished":"2022-06-09T15:04:50.826Z","text":"Hi! Thank you so much for your review. We are excited to hear Crystal was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Lisa Bohn"},"datePublished":"2022-06-08T21:51:47.672Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The LensCrafters in West Covina couldn’t have been more pleasant of an experience. The entire staff was so polite and kind that they made me feel right at home. I would highly recommend going there for your Eye wear.","comment":{"@type":"Comment","name":"","datePublished":"2022-06-09T15:59:23.055Z","text":"Hi! Thank you so much for your positive review. We are happy we could help with your vision needs and look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"jg jg"},"datePublished":"2022-06-08T20:46:04.997Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Giselle was great. She helped me find the perfect pair of frames and sunglasses. The team is very nice and helpful.","comment":{"@type":"Comment","name":"","datePublished":"2022-06-09T16:09:21.501Z","text":"Hi! Thank you so much for your review. We are excited to hear Giselle was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Christian Munoz"},"datePublished":"2022-06-06T21:27:54.621Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-06-07T18:34:27.466Z","text":"Great to hear! We appreciate your review and hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"jeanelle santos-cruz"},"datePublished":"2022-06-04T00:52:02.661Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Elsa helped us to change the lens on my son’s eyeglasses. I can say that they have a very nice customer service in this branch. Thank you so much for your free service! We greatly appreciate it. 😊","comment":{"@type":"Comment","name":"","datePublished":"2022-06-08T18:27:34.594Z","text":"Hi! Thank you so much for your review. We are excited to hear Elsa was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Cesar Cruz"},"datePublished":"2022-06-03T21:04:24.64Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great experience..was able to easily select and order new glasses. Quick process and friendly service. Highly recommend Crystal. Super knowledgeable and A+ customer service.","comment":{"@type":"Comment","name":"","datePublished":"2022-06-08T15:51:15.275Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Gmja Melen"},"datePublished":"2022-06-02T20:13:34.726Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very helpful and knowledgeable. Thank you","comment":{"@type":"Comment","name":"","datePublished":"2022-06-03T20:38:58.888Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Mynor Soto"},"datePublished":"2022-05-31T18:55:20.163Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-06-01T18:52:09.856Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"tasia knight"},"datePublished":"2022-05-30T06:51:38.447Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Kandra!! She was so sweet, knowledgeable, and patient throughout the entire process. She took the time to explain what each eye test was for and why it is done and I appreciate all the info she gave. Thank you kandra!","comment":{"@type":"Comment","name":"","datePublished":"2022-05-30T13:34:21.589Z","text":"Hi! Thank you so much for your review. We are excited to hear Kandra was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"JOHN VELASCO"},"datePublished":"2022-05-30T01:01:05.135Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very friendly and professional staff. They provided me with a lot of information and answered all my questions. Wide selection of frames to choose from. Great experience overall thanks to Rolando , Highly recommend...","comment":{"@type":"Comment","name":"","datePublished":"2022-05-30T15:26:33.554Z","text":"Hi! Thank you so much for your review. We are excited to hear Rolando was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Janet Leanos"},"datePublished":"2022-05-30T00:35:59.009Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I always have a great experience at this location and Rolando was super nice and professional! He helped me choose the best frames and lenses after I looked at so many options and was very patient. The process was very quick and easy. I highly recommend this location and ask for Rolando!","comment":{"@type":"Comment","name":"","datePublished":"2022-05-30T15:27:43.12Z","text":"Hi! Thank you so much for your review. We are excited to hear Rolando was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"giselle ruiz"},"datePublished":"2022-05-30T00:03:43.178Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The team was amazing would highly recommend coming here!","comment":{"@type":"Comment","name":"","datePublished":"2022-05-30T16:03:46.886Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Joseph Reyes"},"datePublished":"2022-05-30T00:03:10.421Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Rolando & Gisele had excellent customer service !! Highly recommended","comment":{"@type":"Comment","name":"","datePublished":"2022-05-30T16:04:21.228Z","text":"Hi! Thank you so much for your review. We are excited to hear that Rolando and Gisele were able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Lucy Garcia"},"datePublished":"2022-05-28T23:34:29.129Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Stephen/Steven- is great! Super patient and good with my daughter from doing the eye exams and being patient while my daughter picked out her frames. Been coming here 3 years and it’s great service. Everyone is nice and welcoming also very helpful!","comment":{"@type":"Comment","name":"","datePublished":"2022-07-05T21:21:37.368Z","text":"Thank you for your review. Our associates are some of the best around and we are always happy to hear our customers feel the same!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Aileen Monclova"},"datePublished":"2022-05-28T00:16:41.26Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Robert Canales"},"datePublished":"2022-05-26T01:09:22.358Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Nancy Ruiz and Crystal were awesome. They greeted me as soon as I walked in, they were helpful with my selection of my glasses and made my experience at LensCrafters the best visit by far. I’ve been coming here for about 6 years and will be back. Thank you Nancy and Crystal.","comment":{"@type":"Comment","name":"","datePublished":"2022-05-26T14:09:39.466Z","text":"Hi! Thank you so much for your review. We are excited to hear that Nancy and Crystal were able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Sandy Fernandez"},"datePublished":"2022-05-26T00:41:52.88Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Steven was the best ! Helped me all the way thank you so much super helpful.","comment":{"@type":"Comment","name":"","datePublished":"2022-05-26T14:30:43.117Z","text":"Hi! Thank you so much for your review. We are excited to hear Steven was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ruth Withers"},"datePublished":"2022-05-25T23:58:24.417Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Rolando was very helpful with choosing my glasses. Steve did the optician side with setting up glasses. Eliza did the testing. They were all very pleasant and helpful. Dr lam was very Informative and patient during appt re testing and pictures of my eyes . Am very satisfied and will definitely return and refer friends. Thank you all","comment":{"@type":"Comment","name":"","datePublished":"2022-05-26T14:44:32.313Z","text":"Thank you so much for your review. Our team is some of the best around and we are always happy to hear our customers feel the same!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"lo Anita"},"datePublished":"2022-05-21T22:51:21.339Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-05-26T16:46:33.237Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Joseph Armenta"},"datePublished":"2022-05-21T21:17:17.502Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Nancy was super helpful with assisting me and she was super cool and funny! 10/10 love this place!!","comment":{"@type":"Comment","name":"","datePublished":"2022-05-26T16:53:00.594Z","text":"Hi! Thank you so much for your review. We are excited to hear Nancy was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Abraham Galvez"},"datePublished":"2022-05-20T22:02:58.447Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-05-25T17:43:55.267Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Miguel"},"datePublished":"2022-05-18T01:01:07.674Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-05-18T18:40:54.658Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Paola Ruelas"},"datePublished":"2022-05-16T03:46:48.2Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Fantastic customer service team! And great selection of products.","comment":{"@type":"Comment","name":"","datePublished":"2022-05-16T14:27:32.731Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Daniel Guzman"},"datePublished":"2022-05-14T19:28:06.408Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"LensCrafters is the place to go! Had such an amazing visit! Everyone is so kind and welcoming. The main person who helped me which is ANGELICA, is the best associate that I met here she did the most to make sure I saved money. Definitely will come back!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Douglas Tran"},"datePublished":"2022-05-08T00:50:17.54Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Excellent service & very kind! Joe provided me with all my needs!","comment":{"@type":"Comment","name":"","datePublished":"2022-05-13T20:29:34.341Z","text":"Hi! Thank you so much for your review. We are excited to hear Nancy was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Christian Zinc"},"datePublished":"2022-05-05T22:33:40.977Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-05-06T20:08:35.163Z","text":"Great to hear! We appreciate your review and hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Carlos Aldana"},"datePublished":"2022-05-05T01:22:48.05Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-05-05T19:01:25.079Z","text":"Great to hear! We appreciate your review and hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Sergio Vasquez"},"datePublished":"2022-04-29T23:45:29.711Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-05-11T17:35:43.102Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"jason Walker"},"datePublished":"2022-04-29T01:50:28.717Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Steven and Krystal were extremely polite and a profound knowledge on adjustments and time sensitive .","comment":{"@type":"Comment","name":"","datePublished":"2022-04-29T13:55:14.563Z","text":"Hi! Thank you so much for your review. We are excited to hear that Steven and Krystal were able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Julio Gonzalez"},"datePublished":"2022-04-23T21:12:12.87Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-04-29T17:22:25.061Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"sean angel"},"datePublished":"2022-04-23T21:07:49.808Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Elsa helped me repair my broken glasses. Completely free. Thank you again!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"C Garcia"},"datePublished":"2022-04-20T20:29:41.875Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Thank you Elsa for your superb service! It was so easy to make an appointment and I really appreciated how patiently you helped my family choose their glasses! Great service! 🙌🏼","comment":{"@type":"Comment","name":"","datePublished":"2022-04-21T19:44:25.359Z","text":"Hi! Thank you so much for your review. We are excited to hear Elsa was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Chris Maki"},"datePublished":"2022-04-19T05:00:42.96Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-04-19T18:23:36.461Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Aide Solis-Barrera"},"datePublished":"2022-04-15T02:19:22.261Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-04-15T14:22:54.166Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Angel Marentes"},"datePublished":"2022-04-12T22:16:12.395Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-04-14T16:26:48.694Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Eines Med"},"datePublished":"2022-04-10T00:52:14.594Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Good customer service. Crystal was the one who helped me for both visits i came (choosing my eyeglass and also when picking it up). I feel like she went above and beyond her duties.","comment":{"@type":"Comment","name":"","datePublished":"2022-04-15T17:40:36.816Z","text":"Hi! Thank you so much for your review. We are excited to hear Crystal was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Seven"},"datePublished":"2022-04-07T20:41:48.225Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Love it here, I've been coming to the same place since 3rd grade they're like family","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"christian arkenburg"},"datePublished":"2022-04-07T02:19:38.759Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Elsa was extremely patient and helpful in helping me find just the right pair of both glasses and sunglasses . She really listened to my concerns in the cost and look of the glasses. I will definitely be returning .","comment":{"@type":"Comment","name":"","datePublished":"2022-04-07T13:48:01.76Z","text":"Hi! Thank you so much for your review. We are excited to hear Elsa was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"SPEEDY 45"},"datePublished":"2022-04-02T23:14:06.25Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"They were able to get my glasses fast in less than a week!!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Brandon Briseno"},"datePublished":"2022-04-02T22:25:43.87Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Alex Pacheco"},"datePublished":"2022-03-22T23:08:33.095Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-03-28T20:26:29.838Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Desiree Ponce"},"datePublished":"2022-03-22T20:22:00.444Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I always have a great experience here at this location. Better then all the other locations I’ve tried. Elsa was great and dr lee was so sweet! I will go back next time I need my eyes checked just because I have such a great experience every time.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Leticia Ruiz"},"datePublished":"2022-03-20T16:27:34.544Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great place. Giselle was super nice and professional. She took time and explained my insurance benefits, very informative and helped me in choosing the best eyeglasses for me. Highly recommend this place. Thank you Giselle!","comment":{"@type":"Comment","name":"","datePublished":"2022-03-22T17:29:56.738Z","text":"Hi! Thank you so much for your review. We are excited to hear Giselle was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Edith Velasquez"},"datePublished":"2022-03-20T01:35:56.923Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-03-22T20:55:50.926Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Diego Ayala"},"datePublished":"2022-03-20T00:31:18.895Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Giselle has been so patient and amazing towards me. Her customer service is out of this world and I appreciate her work so much!!","comment":{"@type":"Comment","name":"","datePublished":"2022-03-24T13:59:39.598Z","text":"Hi! Thank you so much for your review. We are excited to hear Giselle was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Hugo Dominguez"},"datePublished":"2022-03-19T21:22:54.126Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Went in to get an eye exam no appointment and managed to squeeze me and my wife in for an exam. Got out results quickly and returned later for eyeglasses. Service is very professional and quick.There’s always specials here. Highly recommend!","comment":{"@type":"Comment","name":"","datePublished":"2022-03-24T18:38:36.695Z","text":"Hi! Thank you so much for your positive review. We are happy we could help with your vision needs and look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Pearl Guerrero"},"datePublished":"2022-03-19T21:21:50.955Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Friendly, always welcoming and helpful.","comment":{"@type":"Comment","name":"","datePublished":"2022-03-24T18:52:14.714Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jeannette Romo"},"datePublished":"2022-03-19T19:40:14.581Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Dan Roldan"},"datePublished":"2022-03-18T23:49:09.647Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The Staff At the West Covina Mall\nLocation Are Great . Crystal Was Very Help And Knowledgeable When It Came to Assisting Me with The Services I Was Requiring . Even Though I No Longer Have A Vision To Assist Me With Cost Of The Eye Glasses She Got A Great Deal . Saved Almost $400.00.\nWow Prescription Eye glasses Are Not Cheap!\nMy Visit There Was Very Professional and Delightful .\nThank You All At\nLens Crafters W.C.\n\nDan Roldan","comment":{"@type":"Comment","name":"","datePublished":"2022-03-21T14:53:03.795Z","text":"Thank you for your review. Our associates are some of the best around and we are always happy to hear our customers feel the same!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Vanessa Hernandez"},"datePublished":"2022-03-18T23:22:32.686Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-03-24T16:05:01.898Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Bree Ramos"},"datePublished":"2022-03-17T23:10:55.118Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"We went in today and were greeted with a friendly employee, Elsa! She was very energetic and helped us save more money than we were expecting! Highly recommend this Lens Crafters, ask for Elsa :) !","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Leon lion"},"datePublished":"2022-03-13T02:56:31.336Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Service at lenscrafters is very quick an easy, Elsa took care of the glasses repairs an was back faster than you could say lenscrafters, very satisfied with the work, thank you very much Elsa!!!","comment":{"@type":"Comment","name":"","datePublished":"2022-03-14T13:51:13.604Z","text":"Hi! Thank you so much for your review. We are excited to hear Elsa was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Juanita Donis"},"datePublished":"2022-03-11T20:13:16.901Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-03-14T15:42:51.405Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Fernando Rico Jr"},"datePublished":"2022-03-10T21:52:44.508Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very friendly and professional staff. They provided me with a lot of information and answered all my questions. Wide selection of frames to choose from. Great experience overall. Highly recommend...","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Daniel Grays"},"datePublished":"2022-03-01T20:18:19.677Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"JOSEFINA BUENA"},"datePublished":"2022-02-27T20:22:51.273Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Randall Lewallen"},"datePublished":"2022-02-27T02:07:08.867Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-03-04T20:20:06.85Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Isidro Saenz"},"datePublished":"2022-02-27T00:35:35.101Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-03-04T20:02:44.875Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"CA QG"},"datePublished":"2022-02-26T00:16:37.522Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Third time here and it's always great, Ronaldo helped me out pick out great glasses for the new year and was super helpful and delightful. Definitely come here for your eye needs","comment":{"@type":"Comment","name":"","datePublished":"2022-03-03T19:18:15.052Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"A G"},"datePublished":"2022-02-25T03:54:59.067Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Excellent service ....Crystal very helpful and great customer service","comment":{"@type":"Comment","name":"","datePublished":"2022-02-25T15:20:49.332Z","text":"Hi! Thank you so much for your review. We are excited to hear Crystal was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Isaiah Terrazas"},"datePublished":"2022-02-20T21:43:46.171Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Steven and everyone were amazing.","comment":{"@type":"Comment","name":"","datePublished":"2022-02-21T20:26:02.238Z","text":"Hi! Thank you so much for your review. We are excited to hear that Steven and the team were able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"George Barahona"},"datePublished":"2022-02-19T02:08:39.422Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"julie calilung"},"datePublished":"2022-02-15T14:33:04.273Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"ERNESTO GIL"},"datePublished":"2022-02-15T03:11:44.499Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Elsa was super fantastic very helpful extremely pleased with her customer service skills!!!","comment":{"@type":"Comment","name":"","datePublished":"2022-02-15T14:17:52.52Z","text":"Hi! Thank you so much for your review. We are excited to hear Elsa was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"perk 4"},"datePublished":"2022-02-15T00:56:02.557Z","reviewRating":{"@type":"Rating","ratingValue":"4","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-02-15T15:28:41.079Z","text":"Great to hear! We appreciate your review and hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"David Bostwick"},"datePublished":"2022-02-15T00:03:59.578Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The doctor was super friendly and helpful. Steven was amazing and helped me find 2 frames for my new glasses. He has amazing taste in style. Your amazing Steven!","comment":{"@type":"Comment","name":"","datePublished":"2022-02-15T15:51:35.063Z","text":"Great to hear! We appreciate your review and hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Angelica Aguilar"},"datePublished":"2022-02-15T00:00:40.659Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great place to visit! Amazing staff and doctors. I absolutely love Lens Crafters’s West Covina.","comment":{"@type":"Comment","name":"","datePublished":"2022-02-15T15:53:56.151Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Neyah Rose"},"datePublished":"2022-02-13T02:31:58.485Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"LB Biker"},"datePublished":"2022-02-12T22:14:09.105Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Brought in my glasses for a repair and adjustment and Angelica repaired them in less than 2 mins! Wow! Thank you so much!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Danny San"},"datePublished":"2022-02-12T01:33:18.269Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-02-17T19:17:31.358Z","text":"Thank you for reaching out to LensCrafters. We apologize for the inconvenience. We are only able to apply insurance benefits on purchases made in the same year. Any order created in 2021, will utilize that year's coverage. Unfortunately, we are not able to apply the previous year's benefits since the order was placed the next year. If you attempted to place your order on 12/31/2020 or before, please email us your order information and specific details at LCSocialCSE@lenscrafters.com. Our agents are working hard to answer any email to this box within 24 hours Monday – Friday 9 am – 5 pm. Again, we are very sorry for the inconvenience. Thank you for your review! We look forward to serving you again! Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"eduardo contreras"},"datePublished":"2022-02-12T01:30:59.61Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-02-17T18:59:58.041Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Daniel Avitua"},"datePublished":"2022-02-09T23:26:56.464Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"This lens crafters is very professional, the doctors are very helpful, up to date equipment. A very clean establishment.","comment":{"@type":"Comment","name":"","datePublished":"2022-02-10T17:38:50.803Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Sergio D'Fernandez"},"datePublished":"2022-02-08T02:12:19.652Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-02-08T14:46:15.3Z","text":"Great to hear! We appreciate your review and hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Sylvia Sil"},"datePublished":"2022-02-07T23:42:25.763Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-02-08T17:25:25.154Z","text":"Great to hear! We appreciate your review and hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Nancy Elizabeth Ortiz"},"datePublished":"2022-02-06T21:05:36.768Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-02-07T20:51:15.329Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Gabriel Meza"},"datePublished":"2022-02-06T04:59:40.209Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Giselle helped my wife and I pick out our glasses and made it very easy, she was very friendly and professional. We highly recommend seeing her and we look forward in returning on our next visit. Thanks Giselle!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Bri Moreno"},"datePublished":"2022-02-01T05:36:28.826Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-02-01T14:48:31.606Z","text":"Great to hear! We appreciate your review and hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Maria Burbano"},"datePublished":"2022-01-31T23:04:00.956Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"If you come here please see Crystal!! Crystal was such a great help finding the perfect lenses for myself. She was so patient with me trying on 100 different lenses until I found the perfect ones for me and she made the process so quick and easy.","comment":{"@type":"Comment","name":"","datePublished":"2022-02-01T14:34:01.819Z","text":"Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jesse Mitre"},"datePublished":"2022-01-28T03:49:22.405Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-01-28T14:26:17.546Z","text":"Great to hear! We appreciate your review and hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"HR h"},"datePublished":"2022-01-26T21:39:28.209Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Came in with no appointment and the staff were very helpful\nCrystal definitely went above and beyond and helped choose a awesome pair of sunglasses and helped very much with the options using insurance etc definitely will be back for my 3rd pair of sunglasses ASAP","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ignacio"},"datePublished":"2022-01-25T15:52:10.208Z","reviewRating":{"@type":"Rating","ratingValue":"4","bestRating":"5"},"reviewBody":"Was at the mall shopping and decided to walk in to make an appointment. They took me in as a walk-in for eye exam. Friendly staff. Definitely recommend them. Now just waiting for glasses to be ready and will pick them up.","comment":{"@type":"Comment","name":"","datePublished":"2022-01-25T16:32:37.877Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ana Tafoya"},"datePublished":"2022-01-25T07:05:42.338Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-01-25T14:07:28.688Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Daniel Larioza"},"datePublished":"2022-01-21T21:59:03.019Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Zenzontl Kuauhtzin"},"datePublished":"2022-01-18T01:54:27.385Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"From start to finish Dr. Lam's team was amazing. They accommodated the needs of my family and entertained my kids questions with upmost care and attention. Customer service was excellent super attentive without being overbearing and too inquisitive. If you are looking for a high quality and caring experience this is the place! Great Job!","comment":{"@type":"Comment","name":"","datePublished":"2022-01-18T14:51:48.037Z","text":"Hi! Thank you so much for your review. We are excited to hear that Dr. Lam and the team were able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Catherina Faust"},"datePublished":"2022-01-15T21:49:01.933Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-01-20T16:30:32.545Z","text":"Thank you for your review, all of our associates work diligently to provide a great experience! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"D Lopez"},"datePublished":"2022-01-14T22:24:10.92Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-01-19T14:45:28.303Z","text":"Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We apologize that we did not exceed your expectations during your visit. We value our customer’s feedback! Please go to https://www.luxotticacustomercare.com/lenscrafters to provide your information so we can contact you and work to resolve the issue."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Lupe Grimaldo"},"datePublished":"2022-01-13T23:48:40.338Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-01-18T15:11:24.245Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Truc Mai"},"datePublished":"2022-01-12T04:14:32.007Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-01-12T14:48:01.104Z","text":"Great to hear! We appreciate your review and hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Matthew Martinez"},"datePublished":"2022-01-07T02:46:43.952Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-01-07T20:19:18.468Z","text":"Great to hear! We appreciate your review and hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Liz Torres"},"datePublished":"2022-01-01T00:57:21.671Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Excellent customer service, thank you Crystal.","comment":{"@type":"Comment","name":"","datePublished":"2022-01-04T21:39:18.966Z","text":"Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Melina Cabrera"},"datePublished":"2021-12-31T01:41:28.36Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-12-31T15:45:14.818Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jose Franco"},"datePublished":"2021-12-30T19:19:23.275Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Awesome experience from all the members at LensCrafters. Crystal was very kind and helpful was definitely able to answer all my questions.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jeff Norton"},"datePublished":"2021-12-30T01:46:44.156Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Staff was great. Super helpful. Hunted down my insurance and helped me pick great frames.","comment":{"@type":"Comment","name":"","datePublished":"2021-12-30T15:56:46.248Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Luis Nunez"},"datePublished":"2021-12-29T00:52:43.405Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-12-29T15:32:42.867Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Robert Vengbai"},"datePublished":"2021-12-29T00:27:42.212Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-12-29T15:47:19.393Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Izabella Palacio"},"datePublished":"2021-12-28T20:42:30.07Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"A C"},"datePublished":"2021-12-27T23:26:01.351Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Crystal was amazing, helpful and very knowledgeable in explaining different frame and lens options. Thank you for the excellent service!","comment":{"@type":"Comment","name":"","datePublished":"2021-12-28T20:17:57.863Z","text":"Hi! Thank you so much for your review. We are excited to hear Crystal was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Marishka B."},"datePublished":"2021-12-18T23:52:27.307Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Danny Gomez"},"datePublished":"2021-12-12T00:06:43.202Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Angie Arellano"},"datePublished":"2021-12-11T01:36:57.249Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Rolando and Crystal were amazing and the Dr is good at explaining everything to me .","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"isaac zuniga"},"datePublished":"2021-12-11T00:24:36.892Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Angelica really helped me out and is very helpful with any questions you have. This place is a great place to get glasses from especially when it comes to doctor visits for a eye check ups.","comment":{"@type":"Comment","name":"","datePublished":"2021-12-15T20:58:22.406Z","text":"Hi! Thank you so much for your review. We are excited to hear Angelica was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ronald Rivera"},"datePublished":"2021-12-10T21:00:53.852Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Rolando and cristal, thank you for you help, excellent customer service !!!","comment":{"@type":"Comment","name":"","datePublished":"2021-12-13T14:26:14.541Z","text":"Hi! Thank you so much for your review. We are excited to hear Rolando and Cristal was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ronald rivera"},"datePublished":"2021-12-10T20:58:37.121Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-12-15T19:30:34.396Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Christine Quilles"},"datePublished":"2021-12-09T21:58:36.589Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-12-10T17:54:00.884Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Luz Rivera"},"datePublished":"2021-12-06T21:17:24.489Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I had my eye exam done at a different Lenscrafters location, closer to my home. However, I have always liked getting my frames at this location as they have more of a variety. I didn't have my prescription with me and Stephen was able to get it within a few minutes while I tried on some frames. I was in and out of the store in less than 30 minutes. Highly recommend this location and ask for Stephen, he's awesome! Answers all your questions and really helps you out. Will definitely keep coming back to this Lenscrafters.","comment":{"@type":"Comment","name":"","datePublished":"2021-12-07T19:53:48.421Z","text":"Hi! Thank you so much for your review. We are excited to hear Stephen was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Alexander Maravilla"},"datePublished":"2021-12-04T22:29:16.174Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Eliza was amazing at the West Covina mall LensCrafters. Super super friendly, honest and attentive. Thank you ☺️","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Alyssa Rodriguez"},"datePublished":"2021-12-03T02:11:55.505Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Joey was very helpful! The whole staff is amazing , and quality is amazing","comment":{"@type":"Comment","name":"","datePublished":"2021-12-03T15:33:12.754Z","text":"Hi! Thank you so much for your review. We are excited to hear Joey was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"kayla nolasco"},"datePublished":"2021-12-03T01:26:03.029Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-12-03T15:59:46.992Z","text":"Great to hear! We appreciate your review and hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Sophia Sanchez"},"datePublished":"2021-12-03T00:22:37.861Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Marissa Banuelos"},"datePublished":"2021-12-02T21:14:07.478Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Angelica was amazing. She met all my glasses needs and spent time explaining all the different lenses.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Paul Rodriguez"},"datePublished":"2021-12-02T02:28:43.548Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-12-02T16:00:52.979Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Alexis Lopez"},"datePublished":"2021-11-30T20:14:25.73Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very good customer service and friendly !","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ryanthefoe"},"datePublished":"2021-11-30T00:40:42.974Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Came it to have sunglasses (I didn’t even purchase there) adjusted. They were extremely friendly, professional, and quick. Did a great job. Got them to fit in about 10/15 minutes and I was on my way. Great store.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Xavier Sjuts"},"datePublished":"2021-11-29T21:07:56.65Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Joey helped me fix my old glasses and they look better than ever great costumer service and very kind definitely coming back and asking for him !","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Li Dong Chen"},"datePublished":"2021-11-29T01:26:47.634Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great Service！Changed my nose pads for free and cleaned my glasses before I left.","comment":{"@type":"Comment","name":"","datePublished":"2021-11-29T15:07:21.684Z","text":"Hi! Thank you so much for your positive review. We are happy we could help with your vision needs and look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Crystal Solano"},"datePublished":"2021-11-28T05:48:13.29Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-11-30T19:53:58.545Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Aixa Garcia"},"datePublished":"2021-11-28T00:04:40.906Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Amazing customer service!","comment":{"@type":"Comment","name":"","datePublished":"2021-12-03T17:52:12.238Z","text":"Thank you for your review. Our associates are some of the best around and we are always happy to hear our customers feel the same!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kerri Nickerson"},"datePublished":"2021-11-27T21:35:12.035Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Steve did a great job keeping me informed of the process. He checked on me several times to ensure I was taken care of. I really like going to LensCrafters in West Covina. I've always been happy with their service.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Mike Perez"},"datePublished":"2021-11-23T20:03:38.366Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Mary Wu"},"datePublished":"2021-11-21T03:54:18.498Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Hi I would like to thank Angelica I came into Lenscrafters on 11/19/21. Angelica was very informative and very helpful with my questions. Angelica was very Professional Thank You Angelica.","comment":{"@type":"Comment","name":"","datePublished":"2021-11-23T19:52:05.688Z","text":"Hi! Thank you so much for your review. We are excited to hear Angelica was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"brianna avalos"},"datePublished":"2021-11-17T02:55:54.137Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"David Tribbey"},"datePublished":"2021-11-16T08:23:50.609Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"On 11/15/21, I went into the West Covina LensCrafters after having dropped my glasses that bent the frame while moving boxes from my garage. I was assisted by Elsa who approached me in a friendly manner. She quickly was able to adjust my frames back into position. This enabled me to see clearly again through my progressive lenses. Throughout the experience, Elsa was engaging, professional, and helpful. She even cleaned my glasses before I left the store! Thank you, Elsa for making this experience so pleasant. Great customer service!","comment":{"@type":"Comment","name":"","datePublished":"2021-11-16T14:44:48.254Z","text":"Hi! Thank you so much for your review. We are excited to hear Elsa was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Melissa Pestanas"},"datePublished":"2021-11-12T19:40:39.996Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Steven was amazing repairing my husbands late fathers vintage Ray Bans. He thoroughly assessed the glasses and was very gentle in repairing such classic glasses. Thank you Steven for your great customer service and time. Lens Crafters is lucky to have you.","comment":{"@type":"Comment","name":"","datePublished":"2021-11-16T21:36:09.586Z","text":"Hi! Thank you so much for your review. We are excited to hear Steven was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Leolino Maglasang"},"datePublished":"2021-11-08T01:27:29.404Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Matthew Galdamez"},"datePublished":"2021-11-07T23:16:22.677Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kaitlin Leyva"},"datePublished":"2021-11-06T22:58:08.438Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Cortosis"},"datePublished":"2021-11-06T19:48:08.458Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Just needed a quick frame repair after glasses got sat on, and these guys were on top of it! I have half-rims, so much easier to break, but they were careful and really smart about using a ribbon to reseat the wire frame. Thank you!","comment":{"@type":"Comment","name":"","datePublished":"2021-11-12T17:16:27.915Z","text":"Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Abby Hernandez"},"datePublished":"2021-11-05T00:11:20.175Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I always go to lenscrafters for my glasses I love their designers. This time I came in for help with my current glasses. They were a little crooked and kept falling off of my face and Elsa was able to fix them right up for me ! She adjusted them and fixed them for me with no hesitation. Definitely recommend","comment":{"@type":"Comment","name":"","datePublished":"2021-11-05T13:23:17.084Z","text":"Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Emily Sanchez"},"datePublished":"2021-11-04T19:26:32.605Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-11-10T15:00:13.172Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"David Avalos"},"datePublished":"2021-11-03T19:41:38.549Z","reviewRating":{"@type":"Rating","ratingValue":"4","bestRating":"5"},"reviewBody":"It was a good overall experience. Crystal was extremely helpful and very informative.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Alejandra Navia"},"datePublished":"2021-11-03T04:11:46.512Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-11-03T14:22:08.058Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Bebireal"},"datePublished":"2021-10-30T00:31:42.934Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Needed my glasses adjusted and was very pleased with the outcome. Very helpful, quick, efficient, and knowledgeable.","comment":{"@type":"Comment","name":"","datePublished":"2021-11-04T19:30:02.415Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Steveb Galvez"},"datePublished":"2021-10-27T21:56:45.807Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great customer service. Very attentive.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Allan Arancel"},"datePublished":"2021-10-25T00:52:01.667Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Good customer service\nHelp me to decide which more better and save money too.","comment":{"@type":"Comment","name":"","datePublished":"2021-10-26T18:07:40.552Z","text":"Thank you for your review. Our associates are some of the best around and we are always happy to hear our customers feel the same!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Laurie Holmes"},"datePublished":"2021-10-24T21:06:35.921Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Gabriel Montoya"},"datePublished":"2021-10-21T00:42:44.93Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Crystal helped me out with everything. Super nice!","comment":{"@type":"Comment","name":"","datePublished":"2021-10-22T20:44:00.798Z","text":"Hi! Thank you so much for your review. We are excited to hear Crystal was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"JoAnn Gutierrez-Bett"},"datePublished":"2021-10-15T23:40:40.616Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-10-18T20:19:09.67Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Carlos Quinones"},"datePublished":"2021-10-10T00:49:15.132Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Joey provides the most superb customer service! He made our experience seamless and we walked out with our glasses in-hand. Thank you for such a great experience!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Craig Deutsch"},"datePublished":"2021-10-04T21:19:56.149Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I needed help, and Joey did a great job styling me out.","comment":{"@type":"Comment","name":"","datePublished":"2021-10-05T13:40:10.803Z","text":"Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Joe Di Rossa"},"datePublished":"2021-10-03T03:48:32.754Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-10-04T20:06:52.157Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jonathan Cabrera"},"datePublished":"2021-10-03T00:22:32.6Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Angelica was a great help finding the perfect pair for myself and my wife. Will 100% recommend to family, friends, and clients and have them ask for her specifically.","comment":{"@type":"Comment","name":"","datePublished":"2021-10-04T15:29:15.164Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jenny Medina"},"datePublished":"2021-09-26T23:02:45.647Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Amazing customer Service. Joseph is the best!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Isamar Marroquin"},"datePublished":"2021-09-25T19:25:26.184Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-10-07T13:36:09.019Z","text":"Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"janet toribio"},"datePublished":"2021-09-24T21:51:19.85Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-10-05T19:57:33.626Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Crystal Gonzalez"},"datePublished":"2021-09-22T02:52:18.337Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-09-22T20:15:49.89Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Elza Meza"},"datePublished":"2021-09-21T19:57:53.605Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-09-29T20:44:14.737Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Patrick Mcalmond"},"datePublished":"2021-09-20T22:23:14.59Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-09-29T15:36:11.079Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Josh Melendez"},"datePublished":"2021-09-19T23:49:01.706Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Angelica was super helpful and very attentive throughout the whole process!","comment":{"@type":"Comment","name":"","datePublished":"2021-09-28T16:45:52.772Z","text":"Hi! Thank you so much for your review. We are excited to hear Angelica was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Rolando Leanos"},"datePublished":"2021-09-18T18:44:14.533Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-09-23T15:45:20.738Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Matt Chavez"},"datePublished":"2021-09-17T21:15:41.078Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-09-22T19:48:20.865Z","text":"Hello Matt, Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Madison Martinez"},"datePublished":"2021-09-13T20:22:11.012Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-09-14T20:55:02.029Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Michael Zirbes"},"datePublished":"2021-09-12T21:39:25.079Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Everyone was great and I appreciated their candor.","comment":{"@type":"Comment","name":"","datePublished":"2021-09-14T20:16:21.2Z","text":"Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Arlene Sanchez"},"datePublished":"2021-09-12T19:57:43.937Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-09-16T13:38:13.968Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Taylor Ring"},"datePublished":"2021-09-04T21:00:04.312Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Steven was wonderful! Very helpful and informative.","comment":{"@type":"Comment","name":"","datePublished":"2021-09-06T19:19:51.645Z","text":"Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"David Castellanos"},"datePublished":"2021-09-01T01:06:29.284Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-09-01T14:37:19.288Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"James Jaime Gutierrez"},"datePublished":"2021-08-29T23:36:31.435Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Excellent service!","comment":{"@type":"Comment","name":"","datePublished":"2021-08-30T13:58:37.893Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Mario Huizar"},"datePublished":"2021-08-28T00:20:17.439Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Rolando was a very big help made it easy and made me comfortable with my purchase. Very satisfied with the customer service","comment":{"@type":"Comment","name":"","datePublished":"2021-08-30T14:50:29.284Z","text":"Hi! Thank you so much for your review. We are excited to hear Rolando was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Leydi sanchez David preciado"},"datePublished":"2021-08-27T01:51:32.649Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"My daughter and I always have great experience , a special thanks to Angelica she was great and she is the reason why I keep recommending this location to my friend and family.","comment":{"@type":"Comment","name":"","datePublished":"2021-08-27T14:34:28.699Z","text":"Hi! Thank you so much for your review. We are excited to hear Angelica was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"El guero De Jalisco"},"datePublished":"2021-08-25T02:48:43.587Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great place crystal and ronaldo gave me great service 👌🏼👌🏼","comment":{"@type":"Comment","name":"","datePublished":"2021-08-25T13:39:02.725Z","text":"Hi! Thank you so much for your review. We are excited to hear that Crystal and Ronaldo were able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Emmanuel Duran"},"datePublished":"2021-08-24T22:55:07.564Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-08-25T16:00:00Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Chap stik"},"datePublished":"2021-08-16T23:55:32.181Z","reviewRating":{"@type":"Rating","ratingValue":"2","bestRating":"5"},"reviewBody":"Nancy is the worst receptionist. She makes me feel rushed. Can't ask questions till after exam. Does not offer any promotions. Its like pulling teeth to get anything out of her. I left feeling more frustrated. I'll make my appointment at another location.","comment":{"@type":"Comment","name":"","datePublished":"2021-08-17T13:30:40Z","text":"Hi there, thank you for your review. We are disappointed to hear about your experience. We strive to provide the best glasses and customer service in the industry. Please go to https://www.luxotticacustomercare.com/lenscrafters so we can resolve this issue."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Zachary Salazar"},"datePublished":"2021-08-16T20:52:23.899Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-08-19T16:12:47Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"MARIA BAHENA"},"datePublished":"2021-08-15T22:06:13.502Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-08-16T14:50:39.138Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kevin Sandate"},"datePublished":"2021-08-14T21:33:15.433Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Thank you so much for fixing my glasses, Steven! Super friendly and helpful.","comment":{"@type":"Comment","name":"","datePublished":"2021-08-17T15:49:44Z","text":"Hi! Thank you so much for your review. We are excited to hear Steven was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Miranda Abney"},"datePublished":"2021-08-14T21:32:34.103Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Fixed my Ray Ban lens quick! Thank you, Steven!","comment":{"@type":"Comment","name":"","datePublished":"2021-08-17T16:35:26Z","text":"Hi! Thank you so much for your review. We are excited to hear Steven was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Rudy Plascencia"},"datePublished":"2021-08-14T16:07:21.041Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Elza and Joey were very nice helpful and very helpful. Great experience.","comment":{"@type":"Comment","name":"","datePublished":"2021-08-16T20:06:14Z","text":"Hi! Thank you so much for your review. We are excited to hear Elza and Joey were able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Elizabeth Sanchez"},"datePublished":"2021-08-12T22:10:01.223Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Everyone at this location is amazing! delight. Joseph and Angelica were able to help me from start to finish, walked me around and gave me some great recommendations I ended up picking a frame he suggested. Thank you for everything!","comment":{"@type":"Comment","name":"","datePublished":"2021-08-13T13:25:40Z","text":"Hi! Thank you so much for your review. We are excited to hear that Joseph and Angelica were able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"George Salas"},"datePublished":"2021-08-12T04:10:50.31Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-08-12T18:09:55Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"ligia fonseca"},"datePublished":"2021-08-10T20:34:25.555Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Joey and the staff are amazing. Clean and safe!","comment":{"@type":"Comment","name":"","datePublished":"2021-08-11T20:36:02Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Nelson Mendoza"},"datePublished":"2021-08-09T18:18:05.123Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-08-10T20:28:12Z","text":"Great to hear! We appreciate your review and hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Sidney Campbell"},"datePublished":"2021-08-07T22:26:01.39Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great service, great people. Would recommend!","comment":{"@type":"Comment","name":"","datePublished":"2021-08-11T17:51:09.415Z","text":"Thank you for your review. Our associates are some of the best around and we are always happy to hear our customers feel the same!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Elizabeth East"},"datePublished":"2021-08-04T00:38:48.492Z","reviewRating":{"@type":"Rating","ratingValue":"4","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-08-06T16:45:11Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"MERCEDES PIEDRA"},"datePublished":"2021-08-03T19:36:57.325Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"been coming for years and every time I had a good experience! thank you Joseph ! your dad jokes are the best!","comment":{"@type":"Comment","name":"","datePublished":"2021-08-06T20:33:06Z","text":"Hi! Thank you so much for your review. We are excited to hear that Joseph was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Nick G"},"datePublished":"2021-06-26T01:23:23.561Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-06-29T19:39:05Z","text":"Great to hear! We appreciate your review and hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"mike wren"},"datePublished":"2021-05-29T01:06:43.434Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great service and very friendly staff.","comment":{"@type":"Comment","name":"","datePublished":"2021-05-31T20:47:53Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"J C"},"datePublished":"2021-05-20T01:02:25.374Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I’ve been going to the West Covina LensCrafters location for years. Great service, nice people. Never had a bad experience.","comment":{"@type":"Comment","name":"","datePublished":"2021-05-20T13:32:13Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Yolanda Marroquin"},"datePublished":"2021-05-03T01:52:26.044Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Joseph the assistant manager was so kind and professional he explained everything in detail without pressuring me to make the purchase. I didn't have the exam there I brought my prescription from another optometrist.","comment":{"@type":"Comment","name":"","datePublished":"2021-05-03T13:39:06Z","text":"Hi! Thank you so much for your review. We are excited to hear Joseph was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Pedro P"},"datePublished":"2021-04-16T01:42:34.347Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Excellent service. !!","comment":{"@type":"Comment","name":"","datePublished":"2021-04-16T13:53:39Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Marla Leslie"},"datePublished":"2021-04-12T17:42:29.423Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I arrived at the West Covina store on Sunday probably around 1ish, there was no wait, compared to much busier days when they are packed, and Brian was who greeted me. He went over my options thoroughly to help me decide what type of lens would suit me. He was professional, welcoming and attentive to what my concerns were and knowledgeable in every aspect. It makes all the difference when we feel cared for, especially when it comes to our health and well being, Brian by far exceeded my expectations of my experience to get my eyes on the right track. Cant wait for my glasses!!!! Thank you Brian for your kindness and for caring!","comment":{"@type":"Comment","name":"","datePublished":"2021-04-13T13:37:12Z","text":"Hello Marla, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"marcy"},"datePublished":"2021-03-18T07:19:17.348Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Wanted to send out another Thank You to Brian the Store Manager for making a bad experience from another store an amazing experience. The West Covina store is one of the best LensCrafters I've been in and everyone is very welcoming and knowledgeable in the store and over the phone.\n\nThank you again Brian for making a wrong a right that your store was not even responsible for. Lenscrafters has an amazing store manager to represent the brand and store in West Covina!","comment":{"@type":"Comment","name":"","datePublished":"2021-03-18T14:48:28.279Z","text":"Hello Marcy, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Rosa Magdaleno"},"datePublished":"2020-11-24T00:31:33.771Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2020-11-24T15:07:28Z","text":"Great to hear! We appreciate your review and hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jesse Mendoza"},"datePublished":"2020-11-18T20:22:16.302Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"I should have walked away from the sales women and I regret buying my glasses here.i new I made a big mistake close to 500 dollars..i now go to wall Mart vision.i got ripped off don't get ripped off.i learned live and learn.","comment":{"@type":"Comment","name":"","datePublished":"2020-11-19T17:07:51Z","text":"Hello Jesse,\nWe are so sorry to hear this! We do provide every customer with a 30-day satisfaction guarantee! If you are still within that time frame, please visit a local LensCrafters for a return! Best Regards."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Claudia Franco"},"datePublished":"2020-11-12T02:22:31.273Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great service and products.","comment":{"@type":"Comment","name":"","datePublished":"2020-11-13T19:40:21Z","text":"Great to hear! We appreciate your review and hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Elizabeth Brizuela"},"datePublished":"2020-11-01T07:55:20.633Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The eyewear consultants were extremely helpful. I am very happy with the purchase of the frames selected. Exceptional customer service was provided. Consultant went above and beyond my expectations. The visit was the highlight of my day. Thank you!💛","comment":{"@type":"Comment","name":"","datePublished":"2020-11-02T15:17:18.655Z","text":"Hello Elizabeth, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Bubba Boo"},"datePublished":"2020-10-30T17:13:20.812Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"My sibling made an appointment and we had to wait outside for someone to come get us and walk us to the location. They were notified by a call and the lady gave attitude to my sibling. We waited outside for 15min and no one came to get us. We ended up going to the Macy’s LensCrafters which was much better, convenient and had friendly staff.","comment":{"@type":"Comment","name":"","datePublished":"2020-11-02T21:28:52Z","text":"Hello T E, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We apologize that we did not exceed your expectations during your visit. We value our customer’s feedback! Please go to https://www.luxotticacustomercare.com/lenscrafters to provide your information so we can contact you and work to resolve the issue."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Shelsy Posadas"},"datePublished":"2020-03-05T22:22:57.174Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Best place I’ve ever been too! Excellent customer service! Thank you dr lam","comment":{"@type":"Comment","name":"","datePublished":"2020-03-12T03:46:40Z","text":"Awesome to hear! We appreciate your review and hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Rick Baca"},"datePublished":"2020-02-20T19:52:35.461Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Friendly helpful staff that took the time to take care of me with everything","comment":{"@type":"Comment","name":"","datePublished":"2020-02-26T20:52:40Z","text":"Hi Rick! Thank you for your review. Our associates are some of the best around and we are always happy to hear our customers feel the same! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"David Cho"},"datePublished":"2020-01-16T02:10:12.926Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Second time here looking for frames only. Made a purchase this time and I have to say I am very pleasantly surprised with the customer service and lack of sales pressure, which I heard is a problem sometimes. I have had the same optometrist for years and really not looking to change, except the choice of frames in his place is limited. Came one before to look around and make a “short list” and service was pleasant as I recall. Today, greeted and asked if I needed help. Didn’t think I did since I knew what I wanted, so he walked away. When I did have a question he was very helpful and finished the sale. He did ask if I needed the prescription filled here and when I said I didn’t, he moved on. Even offered me the AAA discount which I would not have thought to ask. Score!!!!\n\nI also have to say, compared to Montebello location where I was ignored, this place has a larger selection it seems as well. Maybe just larger space but feels like they have more in store to choose from.","comment":{"@type":"Comment","name":"","datePublished":"2020-01-17T17:12:00Z","text":"Hi David! Thank you for sharing your experience. We appreciate the positive review and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Superdaverides 2015"},"datePublished":"2019-12-14T15:42:29.856Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Quick","comment":{"@type":"Comment","name":"","datePublished":"2019-12-23T19:07:45Z","text":"Hi David! Thank you for your review! We appreciate the feedback and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Barn Boy"},"datePublished":"2019-11-28T01:19:40.079Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"They decide to close 3 hrs earlier than the time posted online. It was NOT a holiday or anything for that matter. Total waste of time.","comment":{"@type":"Comment","name":"","datePublished":"2019-12-20T16:21:51Z","text":"Hi Barn Boy, thank you for your review. We are sorry to hear about your experience. We aim to consistently meet and surpass customers' expectations. Please go to bit.ly/LC-LUX so we can follow up with you directly."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"C.M."},"datePublished":"2019-11-14T18:33:35.264Z","reviewRating":{"@type":"Rating","ratingValue":"4","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Edgar Petrosyan"},"datePublished":"2019-08-30T03:17:28.126Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I love this location. Dr. Lam was great! He really took his time doing my exam, explaining treatment and answering all my questions. The staff was outstanding, great customer service. I purchased my glasses and soon after returned for a second pair. I will recommend everyone to Dr. Lam and this store overall.","comment":{"@type":"Comment","name":"","datePublished":"2019-09-24T19:43:03.318Z","text":"Hi Edgar! Thank you for your review. Our personnel are some of the best around and we are always happy to hear our customers feel the same! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Chris Quiroz"},"datePublished":"2018-07-28T23:26:47.231Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"All the employees at Lenscrafters are very helpful and nice.Also a big thank you to Rafael who was able to explain to me about all the unanswered questions I had with out me having to ask them!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"CAR LOS"},"datePublished":"2017-09-16T23:52:04.337Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The Doctor was so honest recommended me the best for my glasses. Also great service.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Alyssa Medina"},"datePublished":"2017-08-28T20:35:14.159Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Me and my wife walked into this location. We waited about 15 minutes while two gentlemen who appeared to work there talked to one another with no customer around them. We left. We came back, again with the same result. No help for about 10 minutes. I'm not sure if I was supposed to have customer service at this location. I will not be back here.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"TLCha"},"datePublished":"2017-07-30T23:09:11.764Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"From my first step in to my last wave goodbye, and everything in between, I was treated with care! I went in for an eye exam and to buy new glasses, and all the girls at the front were super friendly and attentive. I had three of them running up and helping me with getting my frames, getting my insurance squared away, scheduling me in, everything! Even when I had my eyes dilated and couldn't see my own face in the mirror, the girls even helped me pick out a pair of glasses that was complimentary to my face. Dr. Gonzalez was extremely kind, knowledgable, and made my experience a memorable one. I felt like he actually cared about me as a patient, which I do not feel from most doctors. When I got the call that my glasses had arrived, the fit and prescription were perfect and I am now writing this review with my cool new blue IQ glasses that make me feel like my eyes are actually open! Coolness!! These guys are the coolest and I'm super happy to have met them all! :) Also, Dippin' Dots is right next to this place, so even if you don't need glasses you should just go and say hi after you get your fix of Dots.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"M S"},"datePublished":"2017-06-16T00:19:32.442Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"DORA YOU ARE GREAT! Thank you for making me feel confident with my purchase and making the entire experience really enjoyable. I would 100% come back again. Thank you for every!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"JacobJee"},"datePublished":"2017-06-01T17:55:58.353Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Glasses done here are made same day! Unlike other offices where you have to wait weeks. Great customer service too.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Veronica Silva"},"datePublished":"2017-04-03T14:47:57.386Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"I had a very poor experience there. The staff is not trained properly.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Samuel Mix"},"datePublished":"2017-02-04T00:43:07.002Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Nelson Mendoza"},"datePublished":"2017-01-14T17:48:27.256Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The best place to get glasses.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Holly"},"datePublished":"2017-01-03T06:59:19.853Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I thought the staff was terrific, friendly and efficient. The Eye Dr. was wonderful and explained what was going on with my right eye in detail. In spite of being in the Xmas rush, I was very pleased and so was my son.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"safdar imam"},"datePublished":"2016-10-09T07:55:29.357Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"After my visit to Lenacrafter, I was curious and came here to see reviews. It was as expected ... Not even 1 star is what I can say. They are all salesman trying to extract money for unnecessary things. I talked with my friend and it was same experience . They asked for eye imaging and didn't mention that there is charge of 40$ which is not covered . I had similar experience at other locations and gave it second chance but I think it's done !! I will ask my company and friends to avoid it.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Robert Sarmiento"},"datePublished":"2016-09-23T17:28:25.875Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Systems were down made me wait for no reason. Thanks a lot LensCrafters!!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Amy Kwan"},"datePublished":"2016-08-14T11:29:05.997Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Lenscrafter has very bad customer service and might overcharge you if you are using insurance. I was at Lenscrafter on 8/13/16 @ 10:30 am, Saturday. Trying to get 3 prescription glasses, 2 with insurance and 1 paying out is pocket. We were there for more then 2 hours. At the end of 2 hours we were out of patients and agreed upon getting 2 pairs only (1 with insurance and 1 out of pocket). It was all good until I walked out the door and looked at the receipt and found that they overcharged me $60 on the pair that I used insurance. I went back trying to tell them that they overcharged me $60 on the frame (my insurance covers the frame in full). But the guy called Ralph (I think) said that the $60 was not charged and asked me to use my cell phone to check with my credit card account. Really? I signed for it, my signature is on the bottom of the receipt and he told me that he didn't charge me that amount? My husband was trying to tell him to look at the receipt and he did not use any language that is inappropriate but was frustrated, because Ralph did not listen to what we are trying to point out to him. He basically told us to be quite and call my credit card company. He even got up and tell my husband to shut up or he won't help (may not be exact wordings, but it is how I feel I was treated). He is not helping anyways. This is their customer service. I guess when the computer do all the pricing for them, they don't know how to do the calculation and assumed the computer must be right. Then another guy (didn't get his name) offered to help. He did the manual calculation himself and he knows it is an overcharge but did not know why and try to fix it manually by writing down everything that we previously done for the last 2 hours on the computer. I got upset when he told my husband that he would whether be dealing with me than him now (in front of my kids). That is when I told him to return everything and just return the money to my credit card. We ended up paying for the pair that we paid out of pocket because it was ready at the end of all these. But we will never come back again. They have very bad customer service and they might overcharge you if you are using insurance. We ended up getting the other 2 pairs at Sears Optical. They have the same glasses, with the insurance we ended up paying $70 less than at Lenscrafter, plus Sears did not overcharge me $60. We were at Sears for maybe 30 minutes and got 2 pairs. They might not have the computer fitting technology that Lenscrafter has and you cannot pickup the glasses in an hour, but with the money you save and the customer service that we were getting, I would whether have my business somewhere else than Lenscrafter. Lenscrafter may have the computer fitting but it took forever. Your picture have to be taken at least 3 times and if they hit the wrong button it has to be retake again. And with the transitional lenses that we are ordering, we will still have to wait 1 week at Lenscrafter. Lenscrafter has very bad customer service and to my opinion might overcharge you if you are using insurance. $60 was not explained to me why it is charged, but according to my insurance, it covers all of my frame cost, so to my opinion, the $60 is a mystery charge. They are in a service industry and this is not how you treat a customer. At least one need to listen to what the customer has to say, but they cannot even do that. Have your business somewhere else.\n\nUpdate: just checked with my credit card. They did not return the correct amount. $60 still missing. Filling dispute with my credit card company instead. Done dealing with Lenscrafters.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Fina Meza"},"datePublished":"2016-07-02T23:36:58.194Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Rae SY"},"datePublished":"2016-05-16T19:31:14.143Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"This LensCrafters is horrible. I went in recently for an eye exam and new glasses. I was there for 3 hours. The staff has no organization and the girls that work there are clueless and unprofessional. I called twice following up to see if they had a pair of eye glasses in stock. I was told a call back and never received one. I called a different LensCrafters in the surrounding area. They were able to find the eyeglasses I wanted in the brand I wanted as well. This location offers you poor service overall. I suggest going somewhere else.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Adam C"},"datePublished":"2015-08-24T18:03:11.757Z","reviewRating":{"@type":"Rating","ratingValue":"2","bestRating":"5"},"reviewBody":"Came here for a eye exam and seems like there all just salesmen trying to get your money. Got a pair of glasses and was told about insurance on them and was charged $20 in which was never brought up and never agreed to.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}}]</script><script type="application/ld+json">[{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Richard Brewer"},"datePublished":"2025-04-11T20:37:08.846Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great staff. I felt welcomed. The whole staff were friendly and very personable I'd give six stars if I could.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Christine Lorenzana Bello"},"datePublished":"2025-04-06T22:09:53.697Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Marie Yosuico is great…","comment":{"@type":"Comment","name":"","datePublished":"2025-04-07T07:37:18.424Z","text":"Thank you for your review! \nWe are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. \nWe hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Rodney Tomey"},"datePublished":"2025-04-06T02:27:45.769Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I just needed glasses repaired, Mai was so wonderful she fixed them in just a couple minutes. She was so helpful, I will definitely be a repeat customer with Lenscrafters","comment":{"@type":"Comment","name":"","datePublished":"2025-04-07T01:36:49.263Z","text":"Thank you for your review! \nWe are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. \nWe hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"serafin Trejo"},"datePublished":"2025-04-01T00:55:34.174Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I just left lensCrafters and feel more confident about My eye health. Very through exam. Kudos to entire staff.","comment":{"@type":"Comment","name":"","datePublished":"2025-04-02T01:09:45.283Z","text":"Thank you for your review! \nWe are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. \nWe hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Josh Wu"},"datePublished":"2025-03-29T00:13:55.514Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great customer service. They have a great selection of glasses and their team is very helpful in helping you choose the perfect fit. Highly recommend coming here for glasses and sun glasses!","comment":{"@type":"Comment","name":"","datePublished":"2025-03-30T00:19:03.591Z","text":"Thank you for your review! \nWe are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. \nWe hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ruth Baas"},"datePublished":"2025-03-26T19:32:27.426Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Shout out to the optician Cookie who went above and beyond to help me figure out the issues I was having with my glasses. She was spot on when she suggested having my eyes rechecked because she thought maybe prescription was off and she was completely right! I had them rechecked and my RX for glasses changed. Thank you Cookie!!","comment":{"@type":"Comment","name":"","datePublished":"2025-03-27T06:48:51.016Z","text":"Thank you for your review! \nWe are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. \nWe hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Crystal Casas"},"datePublished":"2025-03-22T22:14:21.729Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2025-03-23T12:49:12.783Z","text":"Thank you for your review! \nWe are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. \nWe hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ann Echeverria"},"datePublished":"2025-03-19T00:14:16.186Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very friendly. Fixed my glasses saved my life. Thank you Marie from West Covina.\nGreat customer service","comment":{"@type":"Comment","name":"","datePublished":"2025-03-20T00:38:07.059Z","text":"Thank you for your review! \nWe are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. \nWe hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"james green"},"datePublished":"2025-03-18T22:30:50.65Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Amazing customer service, got my dad's glasses fixed in 30 min","comment":{"@type":"Comment","name":"","datePublished":"2025-03-19T08:15:58.853Z","text":"Thank you for your review! \nWe are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. \nWe hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Yamely Islas"},"datePublished":"2025-03-17T21:50:30.482Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Valeria was very helpful and provided professional customer service.","comment":{"@type":"Comment","name":"","datePublished":"2025-03-18T06:25:48.384Z","text":"Thank you for your review! \nWe are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. \nWe hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"LIONEL RAMBISH"},"datePublished":"2025-03-10T23:25:15.526Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Marie was great thank you","comment":{"@type":"Comment","name":"","datePublished":"2025-03-12T04:03:54.305Z","text":"Thank you for your review! \nWe are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. \nWe hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Marie Yosuico"},"datePublished":"2025-03-10T06:29:28.625Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Shoutout to Valerie and the whole team! Best customer service experience ever!","comment":{"@type":"Comment","name":"","datePublished":"2025-03-11T01:03:11.695Z","text":"Thank you for your review! \nWe are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. \nWe hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jorge Garcia"},"datePublished":"2025-03-10T00:11:39.884Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Marie is amazing!!!!!!\n10 out of 10","comment":{"@type":"Comment","name":"","datePublished":"2025-03-11T00:18:53.614Z","text":"Thank you for your review! \nWe are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. \nWe hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Stephanie Rodriguez"},"datePublished":"2025-03-08T22:15:16.911Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Marie was amazing & made the process really easy!","comment":{"@type":"Comment","name":"","datePublished":"2025-03-09T08:52:53.253Z","text":"Thank you for your review! \nWe are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. \nWe hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Caitlin Ashley"},"datePublished":"2025-03-07T23:26:13.25Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Valerie was awesome! She has a friendly approach and reassuring me of the process. Which made it a nice experience!","comment":{"@type":"Comment","name":"","datePublished":"2025-03-08T07:58:52.506Z","text":"Thank you for your review! \nWe are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. \nWe hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Mirna Serna"},"datePublished":"2025-02-26T16:48:51.66Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"My family appreciated the great service and patience with choosing my son’s baseball glasses. Thank you","comment":{"@type":"Comment","name":"","datePublished":"2025-03-03T17:35:50.242Z","text":"Thank you for your review! \nWe are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. \nWe hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Lori Mosqueda"},"datePublished":"2025-02-24T00:59:53.399Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I have been coming here for years to get glasses adjusted. Today Marie greeted me with with a friend ly smile and took care of me within minutes. I'm so grateful my glasses are no slidding off my nose anymore.","comment":{"@type":"Comment","name":"","datePublished":"2025-03-05T16:04:57.48Z","text":"Thank you for your review! \nWe are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. \nWe hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"catlike ghost"},"datePublished":"2025-02-23T02:29:12.149Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Marie was so sweet helping us 10/10 would come again!!!","comment":{"@type":"Comment","name":"","datePublished":"2025-02-24T02:04:44.549Z","text":"T!!.!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Dean Lee"},"datePublished":"2025-02-17T20:33:03.416Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Good customer service !","comment":{"@type":"Comment","name":"","datePublished":"2025-02-18T05:58:08.817Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"emma y"},"datePublished":"2025-02-16T22:33:50.662Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2025-02-17T07:25:15.848Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"d fan"},"datePublished":"2025-02-08T02:50:07.347Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Good service","comment":{"@type":"Comment","name":"","datePublished":"2025-02-09T01:55:05.556Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"kevin lopez"},"datePublished":"2025-02-07T00:30:27.391Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2025-02-07T08:10:21.447Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ramiro Cisneros"},"datePublished":"2025-02-03T20:26:17.941Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I went her to replace the nose pad on my glasses. Elsa provided me with great customer service and was very prompt.","comment":{"@type":"Comment","name":"","datePublished":"2025-02-04T05:26:20.471Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Adam Valencia"},"datePublished":"2025-02-03T17:08:19.676Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2025-02-04T03:43:46.471Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Bernie Faller"},"datePublished":"2025-02-03T01:10:49.506Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Valerie was extremely helpful and fixed my bent glasses frame. You can always rely upon Lens Crafters to hire and train great employees like Valerie!","comment":{"@type":"Comment","name":"","datePublished":"2025-02-04T01:20:19.557Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"aaliyah rivas"},"datePublished":"2025-02-02T02:17:48.754Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Today we had a great experience with Elsa and Kelly. They helped adjust our glasses and were very informative about the process.quick service and kind greeting. Thank you, Rivas family","comment":{"@type":"Comment","name":"","datePublished":"2025-02-03T02:07:25.335Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Delores Hernandez"},"datePublished":"2025-02-01T21:37:17.865Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2025-02-02T08:28:33.538Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Juan Andrade"},"datePublished":"2025-01-28T22:02:13.902Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Excellent service, they attended to me quickly and in a very friendly manner, the staff and the store add a clean and professional environment, I definitely recommend them.","comment":{"@type":"Comment","name":"","datePublished":"2025-01-29T06:20:23.958Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Guillermina Diaz Possible"},"datePublished":"2025-01-28T03:51:11.478Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I was very happy with the service","comment":{"@type":"Comment","name":"","datePublished":"2025-01-29T01:55:16.403Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Andrea"},"datePublished":"2025-01-26T01:29:50.988Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Steven helped me when I came in and I must say he has a natural amazing personality! He was very welcoming, sweet and very helpful. If you come to the West Covina Lens Crafters, ask for Steven. He makes the whole experience a treat!","comment":{"@type":"Comment","name":"","datePublished":"2025-01-27T01:39:28.443Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Michael Escalera"},"datePublished":"2025-01-25T22:50:24.452Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Helped me with adjustments for free ! Very kind.","comment":{"@type":"Comment","name":"","datePublished":"2025-01-26T11:34:07.843Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Loree Propheter"},"datePublished":"2025-01-25T20:36:17.851Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Super quick and efficient made for a great experience.","comment":{"@type":"Comment","name":"","datePublished":"2025-01-26T08:35:06.807Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jorge Lopez"},"datePublished":"2025-01-25T20:23:42.359Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Marie did a great job helping me with my glasses adjustment :)","comment":{"@type":"Comment","name":"","datePublished":"2025-01-26T08:17:10.273Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jesus Hernandez"},"datePublished":"2025-01-22T23:01:38.911Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"valerie was very helpful","comment":{"@type":"Comment","name":"","datePublished":"2025-01-23T06:40:03.099Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Erin McGlothen"},"datePublished":"2025-01-20T22:57:56.833Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"They did really well taking care of a readjustment for my daughter. They were really attentive and sweet","comment":{"@type":"Comment","name":"","datePublished":"2025-01-21T06:31:27.871Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"helene yanes"},"datePublished":"2025-01-18T04:04:46.295Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2025-01-19T02:22:31.645Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Francis Corpuz"},"datePublished":"2025-01-14T23:31:33.671Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very well and professional","comment":{"@type":"Comment","name":"","datePublished":"2025-01-15T06:15:49.218Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Robert Blount"},"datePublished":"2025-01-14T21:48:15.229Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Amazing service from Marie!","comment":{"@type":"Comment","name":"","datePublished":"2025-01-15T05:18:07.23Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Abraham Pomp"},"datePublished":"2025-01-12T02:34:23.28Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great customer service care\nBest Lens Crafters I’ve been to in California","comment":{"@type":"Comment","name":"","datePublished":"2025-01-13T01:54:44.339Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Marie Recinto"},"datePublished":"2025-01-04T22:38:34.302Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2025-01-05T10:29:21.827Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Stephanie Brant"},"datePublished":"2025-01-04T03:37:14.211Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Brian was amazing!!\n\nTook the time to go through so many frames until I found one that I liked. He was personable and made me feel at ease. I would go to Brian every time! Thank you, Brian for your patience when the store was closed to make sure I left satisfied and not rushing me!","comment":{"@type":"Comment","name":"","datePublished":"2025-01-05T02:09:53.446Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"John G Garcia"},"datePublished":"2024-12-16T21:08:54.449Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Stephen assisted me today with the repair of my glasses. I only had to wait about 15 minutes and his service was excellent. The West Covina store at LensCrafters has always given me great service. Thank you.","comment":{"@type":"Comment","name":"","datePublished":"2024-12-18T03:37:11.274Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Donna Mcalmond"},"datePublished":"2024-12-12T21:39:24.627Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Crystal was knowledgeable and professional. She explained every step of the process.she gave opportunity to ask questions. Great experience!","comment":{"@type":"Comment","name":"","datePublished":"2024-12-16T17:40:04.321Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"sheraleen perez"},"datePublished":"2024-12-09T23:40:11.123Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Everyone was professional. Marie was exceedingly helpful during our visit.","comment":{"@type":"Comment","name":"","datePublished":"2024-12-10T17:40:49.487Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"C S"},"datePublished":"2024-12-08T22:32:39.965Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Marie is Excellent! Highly recommended.","comment":{"@type":"Comment","name":"","datePublished":"2024-12-09T17:19:59.322Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Anahi"},"datePublished":"2024-12-07T23:02:41.393Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I had a great experience at LensCrafters! I stopped by to have my glasses adjusted, and the staff was incredibly friendly and professional. They took the time to ensure my frames fit perfectly and were comfortable. The process was quick, and they explained everything as they worked. It’s so nice to see a team that cares about customer satisfaction. Highly recommend for anyone needing eyewear adjustments or new glasses!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"JAMES VONS"},"datePublished":"2024-12-06T23:28:23.267Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Ask for Crystal! Crystal was most helpful getting me a new pair of glasses at a price that fit my budget.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Roland Salonga"},"datePublished":"2024-12-01T02:12:40.492Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Marie from Lenscraft Plaza West Covina is so accommodating and courteous. She help me the entire process to ensure I will get the best products and made my purchased worth. Kudos to her 👏👏👏","comment":{"@type":"Comment","name":"","datePublished":"2024-12-10T20:32:49.933Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Alyiah Nelson"},"datePublished":"2024-11-22T00:51:36.092Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Tightened my lenses thanks crystal","comment":{"@type":"Comment","name":"","datePublished":"2024-11-26T19:58:25.255Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ray Martinez"},"datePublished":"2024-11-19T19:33:09.957Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Excellent service.","comment":{"@type":"Comment","name":"","datePublished":"2024-11-22T21:00:36.556Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Josselyn Nunez"},"datePublished":"2024-11-18T01:24:13.027Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Been come here for years, this is the West Covina location store 101. The screws on my glasses came off. And Marie fixed them really quickly. Took great care of my glasses. We all know they aren’t cheap. It was such a nice experience.","comment":{"@type":"Comment","name":"","datePublished":"2024-11-19T20:49:18.184Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Abed Charamand"},"datePublished":"2024-11-16T03:33:56.561Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Amazing people Marie and Crystal are Amazing and caring people ✨️","comment":{"@type":"Comment","name":"","datePublished":"2024-11-18T21:32:59.986Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kim Voskanian"},"datePublished":"2024-11-15T22:29:58.401Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Marie was very friendly and very helpful. She made buying new sunglasses very pleasant.","comment":{"@type":"Comment","name":"","datePublished":"2024-11-18T21:37:15.091Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Selina Mosqueda"},"datePublished":"2024-11-12T05:05:47.078Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-11-12T20:49:41.452Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Hannah Gilstrap"},"datePublished":"2024-11-10T03:11:54.476Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Valerie did a great job. I went in to get one of my screws in my glasses tightened. Quick and free. Thank you!","comment":{"@type":"Comment","name":"","datePublished":"2024-11-11T21:45:05.224Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Celine Legaspi"},"datePublished":"2024-11-10T00:35:26.128Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I had a great experience at Lens Crafters in West Covina Mall. The staff Marie was incredibly friendly and helpful in assisting me with choosing the perfect frames. They have a wide selection of styles, from classic to trendy which made it easy to find something matched my taste. I also appreciated the quick turnaround time i got my glasses in just a few days. I highly recommend Marie to anyone, for making me feel at ease and answered all my questions.","comment":{"@type":"Comment","name":"","datePublished":"2024-11-11T19:10:57.691Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Valerie Guerrero"},"datePublished":"2024-11-05T23:25:47.186Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very happy with the service I received during my visit! Special shout out to Valeria! She was very helpful and EXTREMELY patient with me trying to figure out my insurance information. Definitely recommend this place :)","comment":{"@type":"Comment","name":"","datePublished":"2024-11-08T20:06:53.918Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Daisy Sotelo"},"datePublished":"2024-11-04T04:04:06.207Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"This Place over all exceeded our expectations from quality service from the staff as well as the Doctor. The Dr was very informative and polite. Sydney, which helped us out throughout our experience was very kind and helpful. She was very patient with our needs and was able to accommodate my husband in getting the size he wanted in Ray-Bans by using a sunglasses frame! I highly recommend this place, you’ll have a great experience!","comment":{"@type":"Comment","name":"","datePublished":"2024-11-05T20:44:12.59Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Fernando Bangayan"},"datePublished":"2024-10-29T00:27:20.087Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very accommodating, peoples that work there are very nice.","comment":{"@type":"Comment","name":"","datePublished":"2024-11-06T19:55:37.286Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ricardo Cueva"},"datePublished":"2024-10-27T21:10:30.068Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-11-01T19:34:22.453Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Leonardo"},"datePublished":"2024-10-16T17:46:16.961Z","reviewRating":{"@type":"Rating","ratingValue":"3","bestRating":"5"},"reviewBody":"Very unprofessional customer service, been to many locations and been treated better. Gives too much information about policy I do not need I just want my direct information. Never using this location again. Worst location. Had called another location that opens at 10am and gave me quick and fast information.","comment":{"@type":"Comment","name":"","datePublished":"2024-10-17T18:54:10.373Z","text":"Thank you for your review. We are sorry to hear that your experience at LensCrafters did not meet your expectations. We strive to provide the best customer service in the industry. Please go to https://luxotticacustomercare.com/lenscrafters/careformso we can work to correct this issue for you."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"sylvia orta"},"datePublished":"2024-10-13T19:48:53.376Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great service . The young lady who assisted me was so professional and I was in and out! Great place","comment":{"@type":"Comment","name":"","datePublished":"2024-10-15T18:58:51.125Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Hello Elle"},"datePublished":"2024-10-10T22:53:23.617Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Marie is literally the best! She really helped me pick out the perfect glasses and sunglasses!","comment":{"@type":"Comment","name":"","datePublished":"2024-10-14T18:27:48.048Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Sherling Gaes"},"datePublished":"2024-09-25T02:10:59.296Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-09-30T20:42:50.98Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jaime Cortez"},"datePublished":"2024-09-21T22:22:18.686Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"They totally dropped the ball today. Pick up took long but then they brought out glasses with missing prescription. Then they told us they gave us the wrong price, it was gonna be over $130 more to get the right ones we had ordered. We had waited 2 weeks and would now have to wait another 2 weeks for the correct ones. So our child would have to endure 2 more weeks of eye strain and headaches in school.","comment":{"@type":"Comment","name":"","datePublished":"2024-09-23T18:37:34.112Z","text":"Thank you for your review. We are sorry to hear that your experience at LensCrafters did not meet your expectations. We strive to provide the best customer service in the industry. Please go to https://luxotticacustomercare.com/lenscrafters/careformso we can work to correct this issue for you."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jeremiah Flores"},"datePublished":"2024-09-06T20:36:22.207Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great customer service and Marie was very helpful explaining all aspects of my appointment and prices for glasses and scheduling a follow up exam. 5 Stars all the way :)","comment":{"@type":"Comment","name":"","datePublished":"2024-09-20T17:06:37.33Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Richard Hemmerling"},"datePublished":"2024-09-03T20:54:25.99Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Crystal help me with good advice. Thanks","comment":{"@type":"Comment","name":"","datePublished":"2024-09-20T16:27:41.183Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Monica Briceno"},"datePublished":"2024-09-03T18:23:28.038Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Kandra and Valerie are very friendly and professional! Made me feel comfortable from selecting glasses to suggesting visual field options. Great job!","comment":{"@type":"Comment","name":"","datePublished":"2024-09-20T16:19:00.145Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Catherine Clendenen"},"datePublished":"2024-09-03T00:56:37.117Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Steve is always friendly and helpful","comment":{"@type":"Comment","name":"","datePublished":"2024-09-20T14:18:47.271Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Hugo"},"datePublished":"2024-09-01T23:38:16.159Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Kandra helped me get my glasses adjusted in a very quick and professional manner. Thanks for your prompt and quality service.","comment":{"@type":"Comment","name":"","datePublished":"2024-09-20T14:49:47.13Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kevin Reyes"},"datePublished":"2024-08-21T01:29:27.734Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Marie, was super welcoming. Great Service/Conversations while assisting with my business requests. Thank You Marie! a great company representative.","comment":{"@type":"Comment","name":"","datePublished":"2024-08-22T00:58:27.88Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Charlie Inouye"},"datePublished":"2024-08-07T20:49:44.565Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Giselle was fantastic! I have been going to Lencrafters for years but Giselle has stood out to me and has been so helpful everytime I go! If you need anything, ask for Giselle!!","comment":{"@type":"Comment","name":"","datePublished":"2024-08-08T08:02:34.141Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Andrew Gonzalez"},"datePublished":"2024-07-29T16:35:41.414Z","reviewRating":{"@type":"Rating","ratingValue":"4","bestRating":"5"},"reviewBody":"Dr. A. Lam, is an amazing and friendly person. He takes the time to explain things to you during your eye exam. Both of my eye exams have gone great with Dr. Lam.\n\nThe only thing taking away from this experience is two specific girls that assisted me with my eye exam and the ordering of my glasses. The up-sale was uncomfortable. Also, maybe save the gossip about customers for when there is no customers in the store? The gossip is a bit immature. By no means are their actions representative of Dr. Lam.","comment":{"@type":"Comment","name":"","datePublished":"2024-07-30T02:24:47.315Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Lilly Leroy"},"datePublished":"2024-07-27T00:19:07.579Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Marie was super patient with me while I chose my frames & great customer service during checkout. Overall nice experience at this location (West Covina)","comment":{"@type":"Comment","name":"","datePublished":"2024-07-28T00:30:16.309Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Israel Pacheco"},"datePublished":"2024-07-04T21:49:09.675Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I walked in looking for some new frames ! And Marie helped me and explained very well! She helped me with my questions and showed me different things ! I will definitely be returning!","comment":{"@type":"Comment","name":"","datePublished":"2024-07-05T04:28:58.629Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Olivia F"},"datePublished":"2024-07-04T04:53:32.102Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great customer service. I appreciate the help from Valeria, will be returning soon. Great selection of lenses!","comment":{"@type":"Comment","name":"","datePublished":"2024-07-05T01:04:39.869Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Eddie Sic"},"datePublished":"2024-06-25T00:34:33.865Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Chrystal at Lens Crafters West Covina is one of the nicest customer service persons I have ever come across. Pretty much as soon as I arrived she was ready to help. She had my glasses fixed in less than five minutes and did it all with a wonderful smile","comment":{"@type":"Comment","name":"","datePublished":"2024-06-26T00:26:43.864Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"cee min"},"datePublished":"2024-06-16T23:30:21.05Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"These workers have no interest of helping u and sell u stuff that they don’t know anything about the product.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Josh Saavedra"},"datePublished":"2024-06-06T19:47:21.71Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Thanks to Giselle , I now have a fantastic pair of glasses that I love wearing every day. Her exceptional service and expertise definitely makes her a valuable asset! She took the time to understand my needs and preferences, patiently answering all my questions and providing insightful recommendations. I will definitely be returning and asking for Giselle for all my future eyewear needs. If you’re looking for top-notch customer service and expert advice, I highly recommend asking for Giselle!","comment":{"@type":"Comment","name":"","datePublished":"2024-06-07T04:20:15.073Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Brian Castaneda"},"datePublished":"2024-06-06T01:39:03.504Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"This is Arianna Sierra and all the staff was amazing at the Covina location. Marie was the sweetest.\nThank you ladies and gents for helping me out you are all a great team","comment":{"@type":"Comment","name":"","datePublished":"2024-06-07T00:53:00.821Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"James Barba"},"datePublished":"2024-06-02T00:49:19.729Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"This is my first time not getting accommodated from the crew of Dr Lamb located in the West Covina Mall. The assistant manager was very rude and disrespectful knowing that the doctors not in. She did not want to accommodate even though we cannot see out of the pair of glasses. If things do not get settled I will go to the BBB. No name tag was on the assistant manager. She had a very rude and fighting spirit. Dr. Lamb please fix this and accommodate. There is no number or email to contact you. This is the first time and last time. I've come for years and this will sadly be it.\n\nUpdate: went in and spoke to the manager Dr Lamb, he basically puts trust in his crew that they did nothing wrong. And I requested a full refund and he informed me he felt uncomfortable helping me after that. This leads me to believe that there may be more that involves himself and his Assistant Manager which is a Female. That or he took no accountability not only as a professional but a man. Very immature and unprofessional to say the least on the doctor's end. No phone call was given for any kind of apology to my wife. Filled out the Form the owner sent to me. The customer is always right, but in this instance this was horrible customer service and a waste of time.","comment":{"@type":"Comment","name":"","datePublished":"2024-06-04T02:06:04.492Z","text":"Thank you for your review. We are sorry to hear that your experience at LensCrafters did not meet your expectations. We strive to provide the best customer service in the industry. Please go to http://ms.spr.ly/6262Ym4op so we can work to correct this issue for you."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Monica Mendez"},"datePublished":"2024-05-27T19:04:22.185Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Steven was great, the doctor, and all of the staff were super helpful. We had a great experience.","comment":{"@type":"Comment","name":"","datePublished":"2024-05-28T03:49:44.06Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ernesto Espinosa"},"datePublished":"2024-05-27T18:48:56.038Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I went in today with a bent set of frames 1 day before a trip. They were able to fix them within 15 min and for no charge Steve was friendly and was able to get me back in schedule for my trip!","comment":{"@type":"Comment","name":"","datePublished":"2024-05-28T03:38:36.664Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Daniel Shoots Videos"},"datePublished":"2024-05-25T19:43:09.136Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"There was some kind of mix up with the glasses I had ordered but they were super helpful in rectifying the situation and getting me my frames I had or digitally ordered. Thank you for the kindness thru the whole process from the eye exam to selecting the frames and especially for fixing the mistake. I highly recommend them for their customer service alone.","comment":{"@type":"Comment","name":"","datePublished":"2024-05-26T06:05:30.478Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Bernardo Alvarez"},"datePublished":"2024-05-24T18:46:14.052Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Marie was very helpful fixing my daughter’s glasses and booking an appointment. Thank you","comment":{"@type":"Comment","name":"","datePublished":"2024-05-25T04:24:57.173Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Juan Solis"},"datePublished":"2024-05-19T18:21:51.888Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Marie was very nice and professional. Love my experience here and will highly recommend it!!!","comment":{"@type":"Comment","name":"","datePublished":"2024-05-20T02:55:53.064Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Shirley Sanchez"},"datePublished":"2024-05-16T17:01:28.198Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The Lencrafter associates were very kind and attentive. I felt very comfortable and the store was clean and inviting. The eye doctor was also very knowledgeable and she gave me great advice for my dry eye situation and recommended products. They had an assortment of eye glasses that I couldn't decide which pair to buy. It was a pleasant experience.","comment":{"@type":"Comment","name":"","datePublished":"2024-05-17T04:42:10.57Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jimmy Alcantar"},"datePublished":"2024-05-08T02:51:13.5Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great experience. Helpful staff. Marie took her time helping me pick out frames and went over my options. Would definitely return for my next pair of glasses.","comment":{"@type":"Comment","name":"","datePublished":"2024-05-09T01:03:25.668Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Edward Muertos (Dead Ed)"},"datePublished":"2024-04-25T04:14:45.992Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-04-26T01:01:22.74Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Edd"},"datePublished":"2024-04-19T23:25:46.035Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Marie was really helpful and kind. Will be back!","comment":{"@type":"Comment","name":"","datePublished":"2024-04-20T06:35:24.399Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Dennis De Vera"},"datePublished":"2024-04-19T20:33:26.918Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Marie assisted us patiently and professionally. LensCrafters deserves a 5 star.","comment":{"@type":"Comment","name":"","datePublished":"2024-04-20T04:59:42.174Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Brian Gutierrez"},"datePublished":"2024-04-19T20:18:59.384Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-04-20T04:53:19.722Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"R Danielle Bennett"},"datePublished":"2024-04-19T19:43:02.436Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Valerie was very patient, polite and efficient while helping me adjust multiple frames. Thank You.","comment":{"@type":"Comment","name":"","datePublished":"2024-04-20T04:26:23.76Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ruben Blackwell"},"datePublished":"2024-03-17T15:37:51.281Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"I spent almost $900 on prescription Ray-Ban Wayfarer glasses. The associates opened, and threw away the box to my brand new glasses. If I paid almost 1k for glasses, I expect everything that comes with my purchase. DONT THROW AWAY THINGS THAT DONT BELONG TO YOU.","comment":{"@type":"Comment","name":"","datePublished":"2024-03-18T07:11:23.106Z","text":"Thank you for your review. We are sorry to hear that your experience at LensCrafters did not meet your expectations. We strive to provide the best customer service in the industry. Please go to http://ms.spr.ly/6261clafz so we can work to correct this issue for you."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"George Sarmiento"},"datePublished":"2024-03-13T21:47:58.991Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-03-14T03:02:26.02Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Melissa Becerra"},"datePublished":"2024-03-07T13:55:50.713Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-03-08T02:31:54.218Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Mukesh Jain"},"datePublished":"2024-02-22T16:08:49.392Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The manager and staff are very friendly! and the products are wonderful. I have been dealing with them for almost a decade now!","comment":{"@type":"Comment","name":"","datePublished":"2024-02-23T06:46:26.434Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Suzuki Reiya (ちゃんねるれーや)"},"datePublished":"2024-02-17T19:24:32.09Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Free changing nose pads service 👍","comment":{"@type":"Comment","name":"","datePublished":"2024-02-18T07:59:08.003Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Raymond Alegre"},"datePublished":"2024-02-17T05:37:37.542Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The team at LensCrafters were great they took care of me very professionally special shout outs to Marie for walking me through the process of getting my new glasses!!","comment":{"@type":"Comment","name":"","datePublished":"2024-02-18T13:26:17.549Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Minh Vong"},"datePublished":"2024-01-14T02:27:25.851Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great place! Really nice staffs and doc is really great!","comment":{"@type":"Comment","name":"","datePublished":"2024-01-15T06:38:17.333Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Francisco Reinosa"},"datePublished":"2024-01-12T06:16:29.542Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very pleased with my experience! I went to get an eye exam and new glasses at this location and I am very happy I did. I was quickly greeted my the store manager, Crystal, who helped me right away and provided excellent customer service. Then, Rolando was also very attentive and helped me with selecting my frames. Although a bit pricey, my insurance (eyemed) provided a great deal. I received my prescribed glasses the same day.","comment":{"@type":"Comment","name":"","datePublished":"2024-01-13T08:16:00.281Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Julious Whiten (Nephew Jule)"},"datePublished":"2024-01-07T21:27:33.502Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Ella’s was very pleasant and helpful with the repair of my glasses.","comment":{"@type":"Comment","name":"","datePublished":"2024-01-08T03:07:12.603Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"nathalie dv"},"datePublished":"2023-12-15T20:55:03.47Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very nice customer service , definitely coming back !","comment":{"@type":"Comment","name":"","datePublished":"2023-12-16T04:15:56.889Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"linmacias"},"datePublished":"2023-11-19T19:10:01.353Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Fast, friendly and efficient customer service. I needed my glasses repaired and they were extremely helpful.","comment":{"@type":"Comment","name":"","datePublished":"2023-11-20T10:13:08.095Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Romeo M"},"datePublished":"2023-11-18T21:56:33.652Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very nice environment.\nElda helped me out with my sunglasses that were bent. got them back looking like new.\nWas very quick. Was in and out within 5-10 min.","comment":{"@type":"Comment","name":"","datePublished":"2023-11-19T03:24:28.425Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Annie Himala"},"datePublished":"2023-11-18T03:01:44.576Z","reviewRating":{"@type":"Rating","ratingValue":"4","bestRating":"5"},"reviewBody":"Staff very helpful🤓","comment":{"@type":"Comment","name":"","datePublished":"2023-11-19T09:43:29.143Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Gabby Sosa"},"datePublished":"2023-11-11T04:18:40.798Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Elza, from the West Covina Lens Crafter was so patient. I had issues with my afterpay and she stayed overtime trying to help me figure this out. She was so sweet and honestly provided the best Customer Service. She needs to get a raise or a promotion. She is dedicated to her work and customers. This was by far one of the best experiences and we will definitely come back for more glasses when we are due again. Thank you, Elza.","comment":{"@type":"Comment","name":"","datePublished":"2023-11-12T09:49:38.825Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Omar Martinez"},"datePublished":"2023-10-23T21:33:32.28Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Super friendly environment. Went in for an adjustment on my glasses, which went every easy and quick.","comment":{"@type":"Comment","name":"","datePublished":"2023-10-24T19:06:12.013Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"lu emic"},"datePublished":"2023-10-21T22:51:04.232Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"good job","comment":{"@type":"Comment","name":"","datePublished":"2023-12-08T21:33:24.653Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Leslie Alvarado"},"datePublished":"2023-10-20T19:24:38.519Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"always so helpful! Thank you to Elsa for helping me fix my glasses.","comment":{"@type":"Comment","name":"","datePublished":"2023-10-21T04:32:53.592Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Marla Lee"},"datePublished":"2023-10-12T15:02:00.054Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Dr. and all technicians were very professional, kind and helpful. I had a great experience!","comment":{"@type":"Comment","name":"","datePublished":"2023-10-13T05:21:27.578Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"ART SOLANO"},"datePublished":"2023-09-15T04:10:22.706Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2023-09-15T12:39:20.559Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!\n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Khoa Nguyen"},"datePublished":"2023-09-10T20:25:13.654Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"I came here due to nice experience of LensCraft Montebello and it’s near my house. However, it takes nearly a week to finalize the contact lens. The doctor just asked me questions for pleasantries not really to find out the habits and activities that I use the lens for. Montebello’s doctor listened and suggested me the best one for my activities, I didn’t realize how good it was until coming to this place. Also, all the time I spent at Montebello was just 1 day.\n\nAnd the most annoying thing is that they keep asking if I need new glasses after stated clearly that I just need contact lens, not under 3 times. First and last time here.","comment":{"@type":"Comment","name":"","datePublished":"2023-09-11T17:37:19.048Z","text":" Thank you for your review. We are sorry to hear your experience at LensCrafters did not meet your expectations. We strive to meet all of our customer needs. Please go to http://ms.spr.ly/62679bL0b to follow up so we can redirect your concern to the appropriate person.\n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Maria Mena"},"datePublished":"2023-08-23T20:50:50.505Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I called in regards to my broken glasses getting fixed since I couldn’t get ann appointment with my optometrist after 5 days. Steve helped me out as soon as I walked in to assess broken frames and use my emergency frames. Within less than an hour they were able to get my replacement frames ready and I can finally see! Really thankful for the help I received today🤍","comment":{"@type":"Comment","name":"","datePublished":"2023-08-23T21:26:39.798Z","text":"Thank you for your review! Associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Mayra De Alvarez"},"datePublished":"2023-08-23T00:47:49.471Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I am very pleased with their customer service, and Steve was great assisting me when I was choosing my new frames. Thank you.","comment":{"@type":"Comment","name":"","datePublished":"2023-08-23T02:03:37.814Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Birdtee"},"datePublished":"2023-08-12T21:53:03.534Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I think they did a extremely well job, not charged and in a quick amount of time, i would recommend","comment":{"@type":"Comment","name":"","datePublished":"2023-08-14T18:18:04Z","text":" Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Sheila Boyle"},"datePublished":"2023-07-26T23:02:33.532Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Make sure you get Kandra or Mr Steven W Smiley at West Covina store they were the best ….Thk U","comment":{"@type":"Comment","name":"","datePublished":"2023-07-27T01:32:49.635Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Johnnie Martinez"},"datePublished":"2023-07-19T23:43:55.685Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Wouldn't do business here again. Extremely dissappointed","comment":{"@type":"Comment","name":"","datePublished":"2023-07-21T15:03:32.31Z","text":"Hi there, thank you for your review. We are sorry to hear about your experience. We strive to provide the best glasses and customer service in the industry. Please go to http://ms.spr.ly/6261gAaWl to follow up so we can resolve this issue."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Joanna Mercado"},"datePublished":"2023-07-15T22:23:03.253Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"They where extremely helpful and where able to help me right way to fix my glasses Awesome thank you","comment":{"@type":"Comment","name":"","datePublished":"2023-07-18T22:29:20.523Z","text":"\nThank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"henry garcia"},"datePublished":"2023-07-13T02:42:49.845Z","reviewRating":{"@type":"Rating","ratingValue":"4","bestRating":"5"},"reviewBody":"Crystal was more than professional and willing to work with me. Even though the store was about to close. Crystal also gave me the break down of an insurance purchase and non-insurance purchase. Only downside I had was that the advertised discounts online and in-store were not applicable to my purchase due to an insurance. I also ask if the store has a first responer or military discount it did not.","comment":{"@type":"Comment","name":"","datePublished":"2023-07-14T01:48:25.325Z","text":"Hi! Thank you so much for your review. We are excited to hear Crystal was able to help make your experience in LensCrafters a great one. We look forward to seeing you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Joan Morse"},"datePublished":"2023-07-11T22:47:56.328Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Steven was a great help in finding the perfect glasses. He was knowledgeable and helpful while being kind and professional. It was a great experience!","comment":{"@type":"Comment","name":"","datePublished":"2023-07-11T23:02:09.518Z","text":"Thank you for your feedback! We are happy to hear about your positive experience and look forward to serving you! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Frank Garcia"},"datePublished":"2023-07-04T21:54:46.928Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The staff here is always very friendly and helpful. Elsa helped us and answered all the questions we had.","comment":{"@type":"Comment","name":"","datePublished":"2023-07-19T20:11:13.508Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Danny Damian"},"datePublished":"2023-07-04T00:46:38.883Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Excellent! Very nice store manager crystal! nice personality good human relations with customers.","comment":{"@type":"Comment","name":"","datePublished":"2023-07-20T01:01:06.115Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jaymely"},"datePublished":"2023-07-03T23:07:36.449Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Steven was very attentive, friendly, and knowledge. Service was quick, my glasses were ready in about an hour! Overall I had a great experience.","comment":{"@type":"Comment","name":"","datePublished":"2023-07-20T01:05:18.897Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"john P."},"datePublished":"2023-06-27T04:25:22.818Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Elsa was very helpful in helping me find the frames I purchased. I was very pleased with with my experience.","comment":{"@type":"Comment","name":"","datePublished":"2023-06-27T20:11:04.473Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! \n\n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Silvia Tiscareno"},"datePublished":"2023-06-26T21:20:08.738Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2023-06-27T20:59:31.633Z","text":"Thank you for your feedback! We are happy to hear about your positive experience and look forward to serving you! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Juan Vasallo"},"datePublished":"2023-06-17T16:15:54.928Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Good Customer service","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Romeo Marcilla"},"datePublished":"2023-06-16T03:28:14.814Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Staff is very friendly and helpful. Very satisfied with my experience there.","comment":{"@type":"Comment","name":"","datePublished":"2023-06-16T13:20:51.969Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"camlang le"},"datePublished":"2023-06-14T01:09:00.203Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2023-06-14T15:33:56.027Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"mizzy 333"},"datePublished":"2023-06-07T00:53:05.243Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2023-06-07T15:25:43.877Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Dante' Adams"},"datePublished":"2023-06-01T19:57:40.343Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Rolando and Kristi were great helping me get my glasses fix. Great customer service skills at this store.","comment":{"@type":"Comment","name":"","datePublished":"2023-06-14T14:34:14.479Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Marlon Urias"},"datePublished":"2023-05-27T02:04:38.273Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"They helped me with a pair of glasses that other Lenscrafters could not. Appreciate it!","comment":{"@type":"Comment","name":"","datePublished":"2023-06-02T15:31:28.006Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Bryan Almeida"},"datePublished":"2023-05-17T22:01:36.941Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Was in a hurry, went in to fix my expensive pair of Ray-Ban Sunglasses. One of the lenses popped off I thought they were damaged permanently.\nElza was kind enough to fix them and she did so very quickly. Here I thought I had to buy a new pair. Thanks again Elza.","comment":{"@type":"Comment","name":"","datePublished":"2023-05-17T22:33:59.041Z","text":"Hi! Thank you so much for your review. We are excited to hear Elza was able to help make your experience in LensCrafters a great one. We look forward to seeing you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Montano Geronimo Jr"},"datePublished":"2023-05-14T19:19:01.864Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"As always, Joe have been so helpful and\nprofessional. Thank you for the courtesy repair. I owe you one:)","comment":{"@type":"Comment","name":"","datePublished":"2023-06-09T13:50:11.463Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Michael Law"},"datePublished":"2023-05-01T21:16:12.925Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Gave me a good deal","comment":{"@type":"Comment","name":"","datePublished":"2023-06-13T16:41:52.833Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Berenice"},"datePublished":"2023-04-30T03:37:27.113Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"excellent service 👍🏻","comment":{"@type":"Comment","name":"","datePublished":"2023-06-13T00:39:28.754Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Luca Lopez"},"datePublished":"2023-04-27T00:51:44.815Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"In store staff is nice and helpful. Calling in? The worst, I had to call in to follow up for my glasses and a few weeks into wearing my glasses they scratched… I called in to ask for help with buffing out lens and it is an extra fee only to replace the lens with my warranty??? First and last time being a customer with Lens Crafters. Over priced and not worth the service.","comment":{"@type":"Comment","name":"","datePublished":"2023-05-02T02:15:55.195Z","text":"Hi Luca, thank you for your review. We are sorry to hear about your experience. We strive to provide the best customer service in the industry and are disappointed to hear we couldn’t answer all of your questions during your recent visit. Please go to http://ms.spr.ly/6268gRi6Y to follow up so we can further answer your questions. "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ariana Rizo"},"datePublished":"2023-04-25T16:35:02.009Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Was helped out by Smiley and he had amazing customer service :)","comment":{"@type":"Comment","name":"","datePublished":"2023-06-06T22:56:56.402Z","text":"Thank you for your feedback! We are happy to hear about your positive experience and look forward to serving you! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jose Trejo"},"datePublished":"2023-04-16T00:32:36.758Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2023-04-21T16:00:40.604Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Gloria Reyes"},"datePublished":"2023-04-13T05:26:17.477Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2023-04-18T20:06:58.251Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jelli Brown"},"datePublished":"2023-04-07T00:58:20.668Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Rolando had great customer service","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Rita Bosinger"},"datePublished":"2023-04-04T18:17:27.724Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Nancy is awesome. She fixed my glasses for me without charge!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Veronica Herr"},"datePublished":"2023-04-03T23:30:43.182Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very kind, attentive, and super helpful.\nThank you Angelica!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Judy"},"datePublished":"2023-03-30T00:51:51.45Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Quick and efficient","comment":{"@type":"Comment","name":"","datePublished":"2023-04-04T18:47:23.369Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Tania Carlos"},"datePublished":"2023-03-25T00:12:11.79Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Juan Orozco"},"datePublished":"2023-03-19T18:29:27.493Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great service, everyone was attentive and took care of me quickly. Thank you!","comment":{"@type":"Comment","name":"","datePublished":"2023-03-27T17:57:36.453Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Katherine Reynolds"},"datePublished":"2023-03-15T23:08:49.401Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Lens Crafters care about their customers and ensures they are happy and satisfied with their purchase. They give you 30 days to make sure your purchase is right for you.\nWith this, I was able to see that progressive lenses were not for me, and they assisted me to replace with a single lens. Love how they care about their customers.","comment":{"@type":"Comment","name":"","datePublished":"2023-03-21T20:57:28.027Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Abel Milian"},"datePublished":"2023-03-07T02:52:23.937Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Thanks very helpful and polite like crystal was helpful thank you !","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Amanda Aguirre"},"datePublished":"2023-02-28T01:52:58.278Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Excellent customer service. All were very helpful and pleasant to work with.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Sir Charles"},"datePublished":"2023-02-27T03:49:04.34Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Elza than you very much I appreciate your customer service!","comment":{"@type":"Comment","name":"","datePublished":"2023-03-06T22:02:41.484Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"U V"},"datePublished":"2023-02-26T22:00:55.232Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"My experience at Lenscrafters in the Westfield West Covina Mall during the week of Black Friday 2022 was nothing short of a nightmare. While my eye exam went smoothly, ordering my glasses was a different story. They had informed me of a Black Friday special, but when I attempted to take advantage of it using my eye insurance, I was told that I would need to purchase another set of glasses to qualify. Disappointed but determined to save money, I decided to order my glasses online instead.\n\nHowever, when my glasses were delivered to the store for pickup, the situation took a turn for the worse. After confirming that my glasses were in and signing for the package, I discovered that my glasses had been stolen, and all that was left was a piece of paper with lenses. When I brought this to the attention of the store manager, Crystal Solano, she was incredibly dismissive and defensive, even going so far as to suggest that I was overreacting.\n\nIt took nearly three weeks to get a replacement set of glasses, and I believe that the employees at Lenscrafters may be colluding to steal inventory from online orders. The fact that my glasses were returned to me in the same way they had been shipped to the store, but this time with the glasses case included, suggests that someone in the store may have taken my frames for personal use.\n\nNeedless to say, I would strongly caution against using Lenscrafters for anything other than an eye exam. Their Black Friday special was not applicable with insurance, and their employees may be stealing frames from online orders. Save yourself the headache and order your glasses directly from their website, and have them shipped directly to your house. Do not tell them the brand you ordered, or you may end up in the same situation I did.\n\nIn short, Lenscrafters failed to live up to their mission statement, and I would not recommend them to anyone.","comment":{"@type":"Comment","name":"","datePublished":"2023-02-27T15:56:04.651Z","text":"Thank you for your review. We are sorry to hear your experience at LensCrafters did not meet your expectations. We strive to meet all of our customer needs. Please go to https://www.luxotticacustomercare.com/lenscrafters to follow up so we can redirect your concern to the appropriate person. "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"christina jun"},"datePublished":"2023-02-26T00:30:47.885Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Go see Nancy! She is super sweet and attentive! Very helpful had a great experience","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Morice Rivera"},"datePublished":"2023-02-14T04:55:45.887Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Always have a good experience coming here, they always answer any questions I may have and give clear explanations of my options. 10/10","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Paul"},"datePublished":"2023-02-14T03:08:41.372Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Erik Valles"},"datePublished":"2023-02-11T23:12:57.079Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great experience! I made two purchases. Everyone was helpful. Highly recommend LensCrafters for your eyes needs.","comment":{"@type":"Comment","name":"","datePublished":"2023-02-21T20:29:45.161Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Hector Vazquez"},"datePublished":"2023-02-11T21:09:44.932Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Joseph was very helpful and tentative","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Katherine Reynolds"},"datePublished":"2023-02-09T23:20:06.825Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The Doctor and staff here are very friendly, knowledgeable, and welcoming. They helped me and my husband out when we were having a really difficult day. We were able to get everything resolved, and our glasses picked out and sized in one visit. I highly recommend them, Very affordable.","comment":{"@type":"Comment","name":"","datePublished":"2023-02-15T21:55:07.151Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Antoinette Rivera"},"datePublished":"2023-02-08T05:22:15.762Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2023-02-13T21:44:49.211Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!\n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Terry Kilmer"},"datePublished":"2023-02-08T04:23:40.423Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"If I could give 10 stars (20 Stars for Angelica!) I definitely would. I want to thank the entire staff for all your hard work, kindness, professionalism and Patience. You are all simply the best! My new glasses are awesome - I see everything so clearly! I highly recommend anyone in need of glasses to go to LensCrafters (see Angelica), you will be glad that you did!","comment":{"@type":"Comment","name":"","datePublished":"2023-02-13T21:44:44.997Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!\n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Elva Villegas"},"datePublished":"2023-02-07T00:50:49.366Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very pleased with all the services, I will totally recommend lence crafters to all my family ,\n\nThank you","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Gabby Melgoza"},"datePublished":"2023-01-31T01:07:19.11Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Nancy was great help! Helps me switch my lens out! Great service!","comment":{"@type":"Comment","name":"","datePublished":"2023-01-31T13:32:39.716Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"K Yang"},"datePublished":"2023-01-21T23:35:05.833Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"So helpful. Awesome helper. Adjusting our glasses","comment":{"@type":"Comment","name":"","datePublished":"2023-01-27T18:32:37.633Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jennifer Yang"},"datePublished":"2023-01-21T23:34:44.098Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"They are super nice and sweet and helpful!","comment":{"@type":"Comment","name":"","datePublished":"2023-01-27T18:31:03.4Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Sabrina Ocampo"},"datePublished":"2023-01-19T13:57:59.854Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2023-01-24T20:22:59.196Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Bev Peterson"},"datePublished":"2023-01-11T01:47:03.194Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"We both had a great experience. Dr.Lam is just terrific.. we are very happy with the service and highly recommend you.","comment":{"@type":"Comment","name":"","datePublished":"2023-01-17T15:08:29.251Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Pam Aquino"},"datePublished":"2023-01-06T21:49:00.389Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Dr Lam is very professional & I feel very comfortable. Steve is very knowledgeable & very friendly, I love the way Steve handle the customer service , excellent. If I can give more stars other than 5 I will do it Highly recommended to everyone who needs eye exam on this location. Thank you Dr Lam & Steve ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jonathan Harris"},"datePublished":"2023-01-03T22:05:29.451Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great experience with my eye examiner Kandra. Thank you so much for a wonderful and fun eye exam!","comment":{"@type":"Comment","name":"","datePublished":"2023-01-09T17:35:15.754Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!\n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Daisy Hernandez"},"datePublished":"2022-12-31T22:13:58.718Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Steve was super helpful, along with the rest of office and Dr.Chu. Everyone was so knowledgeable. Can’t wait until my next eye exam.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Arthur Cortez"},"datePublished":"2022-12-30T00:47:26.309Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The service was great. The people were very nice and kind and help with all our needs.","comment":{"@type":"Comment","name":"","datePublished":"2022-12-30T13:27:56.224Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Michelle Razo"},"datePublished":"2022-12-29T21:18:06.998Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The West Covina team at LensCrafters always handles us with such care. I came in with my daughter and she needed to get her eyes checked and they handled it for us!","comment":{"@type":"Comment","name":"","datePublished":"2023-01-04T21:02:55.915Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Antonio Aguilar"},"datePublished":"2022-12-29T21:17:20.132Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great service, great staff. Highly recommended.","comment":{"@type":"Comment","name":"","datePublished":"2023-01-04T21:00:44.706Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Esteban Vanegas"},"datePublished":"2022-12-24T20:57:32.852Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I want to just say thank everyone and a big shout out to Steve for making this the easiest place to get glasses","comment":{"@type":"Comment","name":"","datePublished":"2022-12-29T17:40:18.214Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!\n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Diana Fuentes"},"datePublished":"2022-12-13T20:48:08.316Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Cristal it’s the best never found a such a great person who help me with my glasses thank you please have a wonderful holiday’s 🎅🏻🎅🏻🎅🏻🎅🏻","comment":{"@type":"Comment","name":"","datePublished":"2022-12-13T21:37:07.702Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Carlos Castellanos"},"datePublished":"2022-12-13T20:46:48.288Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Cristal was amazing customer service definitely 5 ⭐️⭐️⭐️⭐️⭐️\nThank you again!!!!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kenny Hoang"},"datePublished":"2022-12-13T03:19:43.018Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-12-19T18:58:10.083Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"chudi nduaguibe"},"datePublished":"2022-12-11T01:33:00.75Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Absolutely awesome professional customer service. Thank you very much for your assistance.","comment":{"@type":"Comment","name":"","datePublished":"2022-12-16T16:32:11.566Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Tanya Pila"},"datePublished":"2022-12-04T22:03:32.165Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I came in randomly to see if I could get my glasses fixed since my optometrist’s office is closed on Sundays. I was surprised at how quickly and easily they were able to get them done. The staff was friendly and the process was quick and easy, I definitely recommend them :)","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Edwin Arevalo"},"datePublished":"2022-12-02T00:59:20.708Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Elza and the entire staff were fantastic from start to finish. Helped me make the most of my insurance and available discounts. Thank you all for amazing service","comment":{"@type":"Comment","name":"","datePublished":"2022-12-02T19:13:46.655Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jaylene Tarin"},"datePublished":"2022-11-28T23:34:59.48Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Nancy and Crystal created a wonderful environment and repaired two pairs of glasses perfectly! Definitely stop by if you need any sort of repairs or adjustments.","comment":{"@type":"Comment","name":"","datePublished":"2022-12-01T17:11:26.663Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!\n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Mayra Ruiz"},"datePublished":"2022-11-27T23:31:24.656Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Gaby and Rolando were very helpful awesome customer service! Will return back soon!","comment":{"@type":"Comment","name":"","datePublished":"2022-12-01T15:47:15.67Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Bhris Gets Baked"},"datePublished":"2022-11-25T20:43:06.707Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-11-29T15:03:25.371Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Algabriel"},"datePublished":"2022-11-23T00:07:32.99Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-11-28T17:46:27.205Z","text":"Thank you for your review! We look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Sammy Reyes"},"datePublished":"2022-11-21T23:13:26.194Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Simon Srisui"},"datePublished":"2022-11-18T21:55:32.803Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I had a pair of Gucci sunglasses with a missing side screw and they HOOKED IT UP!!!!!! THANKS STEVE S.!!!!","comment":{"@type":"Comment","name":"","datePublished":"2022-11-23T16:14:27.216Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Steven Smiley"},"datePublished":"2022-11-09T23:44:11.442Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Elza was amazing. She helped me purchase glasses. It was so easy!","comment":{"@type":"Comment","name":"","datePublished":"2022-11-11T18:46:57.373Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Joseph Herpacio"},"datePublished":"2022-11-06T20:54:04.758Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The staff is very friendly and attentive to your needs. Helps you out with payment options as well. Wait time and safety precautions and protocols were followed.","comment":{"@type":"Comment","name":"","datePublished":"2022-11-09T20:33:00.117Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!\n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Clarence Hunter"},"datePublished":"2022-11-06T00:56:23.152Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-11-09T18:34:02.417Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!\n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Christina Arreola"},"datePublished":"2022-11-06T00:17:16.792Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Elza and all the staff at Lens Crafters West Covina were so friendly, helpful and offered amazing service! The doctor is very knowledgeable and patient. Definitely coming back for regular eye exams!","comment":{"@type":"Comment","name":"","datePublished":"2022-11-09T18:19:39.32Z","text":"Hi! Thank you so much for your review. We are excited to hear Elza was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!\n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Raymon Huerta"},"datePublished":"2022-11-03T19:55:57.245Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Had a great experience stopping by and getting my glasses repaired. Awesome customer service from Crystal!","comment":{"@type":"Comment","name":"","datePublished":"2022-11-07T16:58:28.793Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Alex Palacios"},"datePublished":"2022-10-27T21:35:32.564Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Nancy was great! Made it really easy thru the process, and just like that my glasses were ready within the same day! Thank you🤘🏽","comment":{"@type":"Comment","name":"","datePublished":"2022-10-28T20:35:33.434Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Brandon Hayashi"},"datePublished":"2022-10-22T00:09:17.964Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Go to Giselle! She did amazing! Thank you.","comment":{"@type":"Comment","name":"","datePublished":"2022-10-25T20:56:18.24Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jennifer Moreno"},"datePublished":"2022-10-19T21:18:38.342Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Attentive and friendly staff, Angelica and Elsa were extremely helpful!! Will be coming back.","comment":{"@type":"Comment","name":"","datePublished":"2022-10-20T16:39:56.811Z","text":"Awesome to hear! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"andrea salazar"},"datePublished":"2022-10-16T21:00:05.983Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great Service! Friendly and welcoming staff all around. Special thank you to Crystal","comment":{"@type":"Comment","name":"","datePublished":"2022-10-20T18:32:33.332Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Linus Cheung"},"datePublished":"2022-10-16T00:55:14.77Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Crystal really did a good job on applying my vision insurance into my purchase. Def recommend getting glasses here.","comment":{"@type":"Comment","name":"","datePublished":"2022-10-19T20:21:32.441Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Julianne Fantazia"},"datePublished":"2022-10-15T22:39:30.153Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-10-19T19:27:27.752Z","text":"Thank you for your review! We look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Eric Veber"},"datePublished":"2022-10-15T20:59:44.009Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-10-19T18:17:42.665Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kaitlyn B"},"datePublished":"2022-10-15T01:02:20.455Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-10-19T14:52:34.801Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Daniel Molina"},"datePublished":"2022-10-15T00:47:41.025Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Gisselle was very helpful and had a great experience :)","comment":{"@type":"Comment","name":"","datePublished":"2022-10-19T14:35:46.214Z","text":"Thank you for your review! We look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Alvaro Garcia"},"datePublished":"2022-10-07T21:35:42.377Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Good service!","comment":{"@type":"Comment","name":"","datePublished":"2022-10-12T20:22:26.228Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Christina Celedon"},"datePublished":"2022-10-07T20:38:06.863Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Best place to get your glasses eye exam was fast","comment":{"@type":"Comment","name":"","datePublished":"2022-10-12T19:50:21.157Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Q G"},"datePublished":"2022-10-06T22:44:45.205Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Crystal went above and beyond. I think I will get my glasses from here from now on. Service was exemplary","comment":{"@type":"Comment","name":"","datePublished":"2022-10-11T20:33:10.229Z","text":"Thank you for your review! We are happy to hear that all of your questions were answered. We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Elizabeth I Mata"},"datePublished":"2022-10-06T20:01:40.973Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-10-11T18:51:20.681Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Dan Garrett"},"datePublished":"2022-10-03T00:13:10.878Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I dropped my glasses and popped out the lens on a late Sunday afternoon before a business trip. This LensCrafters fixed my glasses in 30 minutes for no charge. They just made a fan of me! Thanks","comment":{"@type":"Comment","name":"","datePublished":"2022-10-07T19:58:07Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"avery n"},"datePublished":"2022-10-02T21:45:09.775Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"They helped fix my glasses for free. Had a pair that was missing a nose holder, they offered to do it free of charge.","comment":{"@type":"Comment","name":"","datePublished":"2022-10-07T19:43:25.789Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Reina Iwata"},"datePublished":"2022-10-02T04:48:05.901Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"This LensCrafters is amazing! I was helped by Giselle and she was very welcoming and kind <3","comment":{"@type":"Comment","name":"","datePublished":"2022-10-07T16:58:22.507Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Oscar Makowski"},"datePublished":"2022-10-01T23:45:43.029Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very friendly helpful","comment":{"@type":"Comment","name":"","datePublished":"2022-10-07T16:50:33.283Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"cortez quaterman"},"datePublished":"2022-10-01T22:37:20.672Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Awesome great service","comment":{"@type":"Comment","name":"","datePublished":"2022-10-07T15:40:23.147Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Nick Moreno"},"datePublished":"2022-10-01T01:34:19.672Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Crystal was more than helpful and made purchasing glasses very easy. Really appreciate the service.","comment":{"@type":"Comment","name":"","datePublished":"2022-10-06T14:20:41.794Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Sarah Rios"},"datePublished":"2022-09-30T23:30:54.1Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-10-05T20:57:21.463Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Mike Makowski"},"datePublished":"2022-09-28T23:28:05.39Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"This was my first time getting my eyes checked since I was a kid. It was a great experience. The staff are warm and helpful, and they encouraged me to take my time at finding the right glasses. The Doctor was kind and did a thorough job explaining the tests and results and I didn’t feel pressured into getting anything unnecessary.","comment":{"@type":"Comment","name":"","datePublished":"2022-09-29T13:31:39.365Z","text":"Thank you for your review. Our associates are some of the best around and we are always happy to hear our customers feel the same!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Gabriel Reyes"},"datePublished":"2022-09-20T21:56:54.474Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Rolando and Joseph was very helpful in my decision in my selection of frame and lense selection. Very professional!","comment":{"@type":"Comment","name":"","datePublished":"2022-09-21T18:21:16.613Z","text":"Hi! Thank you so much for your review. We are excited to hear that Rolando and Joseph were able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Rory Werkmeister"},"datePublished":"2022-09-16T23:21:27.683Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Went in for my annual eye exam, Crystal was very helpful and pleasant. The tech and doctor explained everything well and got me in and out quickly. Excellent service and value.","comment":{"@type":"Comment","name":"","datePublished":"2022-09-21T19:16:02.826Z","text":"Hi! Thank you so much for your review. We are excited to hear Crystal was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Rob Shum"},"datePublished":"2022-09-15T03:04:11.298Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Other than the staff being friendly and helpful, they were very accomodating to my 3 year old when I went for an exam. it's that type of customer service that makes me want to keep doing business with them, even though the drive is a bit far(I live in los angeles). the service is worth the drive.","comment":{"@type":"Comment","name":"","datePublished":"2022-09-15T14:16:35.791Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ali R"},"datePublished":"2022-09-14T22:06:47.885Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very attentive and polite. Been going to Lencrafters for years. Sales representative checked which option was best between stores discount or private insurance. Totally went out their way. Dr. Aaron Lam took time to answer questions and gave clear answers and very clear on recommendations.","comment":{"@type":"Comment","name":"","datePublished":"2022-09-15T16:22:04.446Z","text":"Hi! Thank you so much for your review. We are excited to hear Dr. Lam was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"A. De Santiago"},"datePublished":"2022-09-10T23:58:47.286Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Quick and easy, great service awesome staff.","comment":{"@type":"Comment","name":"","datePublished":"2022-09-15T16:54:08.465Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Robert Salinas"},"datePublished":"2022-09-08T21:38:19.215Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Elsa was amazing, awesome customer service & extremely knowledgeable. Thank you for all you did & keep up the great work.","comment":{"@type":"Comment","name":"","datePublished":"2022-09-09T16:33:53.769Z","text":"Hi! Thank you so much for your review. We are excited to hear Elsa was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Victor Fernandez"},"datePublished":"2022-09-07T19:27:53.16Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-09-08T16:56:33.27Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Nicole Mazmanian"},"datePublished":"2022-09-05T20:10:09.781Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Elsa and Angelica were great!","comment":{"@type":"Comment","name":"","datePublished":"2022-09-06T18:49:53.273Z","text":"Hi! Thank you so much for your review. We are excited to hear that Elsa and Angelica were able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Yvette Altuna"},"datePublished":"2022-09-03T20:02:23.516Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Nancy was so helpful and squeezed me in when I didn’t have an appointment. She also picked the perfect glasses for me!","comment":{"@type":"Comment","name":"","datePublished":"2022-09-09T20:07:55.805Z","text":"Hi! Thank you so much for your review. We are excited to hear Nancy was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Katie Estrada"},"datePublished":"2022-08-31T01:32:20.911Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Rolando was great !","comment":{"@type":"Comment","name":"","datePublished":"2022-08-31T14:47:55.13Z","text":"Hi! Thank you so much for your review. We are excited to hear Rolando was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jenice Valencia"},"datePublished":"2022-08-30T20:07:54.427Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-08-31T18:58:35.454Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Catalina Nambo"},"datePublished":"2022-08-24T23:02:31.292Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"They helped me right away. All staff is very friendly anf the doctor as well.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Juan Hermosillo"},"datePublished":"2022-08-24T00:21:13.874Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great experience and service was amazing!","comment":{"@type":"Comment","name":"","datePublished":"2022-08-24T13:45:54.03Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"COGOP EL MONTE"},"datePublished":"2022-08-14T20:24:55.527Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-08-15T19:07:33.565Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Zero"},"datePublished":"2022-08-13T20:42:13.475Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"This place is clean pricy but they fix my glasses for free no charge","comment":{"@type":"Comment","name":"","datePublished":"2022-08-18T20:50:26.64Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Erica Martinez"},"datePublished":"2022-08-08T05:06:22.937Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-08-08T13:40:40.171Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Maricela Corletto"},"datePublished":"2022-08-07T18:30:31.92Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Staff at this location are really great! They work as a team and are always making sure the customer is acknowledged. Thank you, Giselle for helping my daughter with her eye exam and new eye glass fitting.","comment":{"@type":"Comment","name":"","datePublished":"2022-08-08T20:52:27.042Z","text":"Hi! Thank you so much for your review. We are excited to hear Giselle was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"בר הררי"},"datePublished":"2022-08-05T22:12:47.261Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The best service ever! Thanks Giselle♥️","comment":{"@type":"Comment","name":"","datePublished":"2022-08-08T17:24:23.44Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Nazhly Gonzalez"},"datePublished":"2022-08-04T22:55:45.063Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-08-05T19:49:55.546Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Teresa Rodriguez"},"datePublished":"2022-08-03T20:11:42.581Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Steve was wonderful! Great customer service 👏","comment":{"@type":"Comment","name":"","datePublished":"2022-08-05T17:00:10.868Z","text":"Hi! Thank you so much for your review. We are excited to hear Steve was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Y S"},"datePublished":"2022-08-03T01:46:42.518Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Came in not too long ago for an eye exam and to pick out some new frames. My overall experience was great – special shout-out to Nancy! She went above and beyond and gave excellent service. She was super kind and patient, and helped me to pick out some frames.","comment":{"@type":"Comment","name":"","datePublished":"2022-08-03T13:45:44.502Z","text":"Hi! Thank you so much for your review. We are excited to hear Nancy was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"jesse sanchez"},"datePublished":"2022-07-31T20:36:54.601Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Went in today for a warranty repair since the frame screw fell off . Unfortunately the warranty had expire a month ago but Angelica told me “oh don’t worry it’s a easy fix” . the frame was a bit difficult to aligned but with the assistance of Rolando they manage to take care of my problem at no charge. I felt like they actually care about helping people out. Thanks guys y’all were great.","comment":{"@type":"Comment","name":"","datePublished":"2022-08-01T16:07:28.133Z","text":"Hi! Thank you so much for your review. We are excited to hear Rolando was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Edward Basmadjian"},"datePublished":"2022-07-27T01:25:23.076Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I had the pleasure of having my eyes examined by Dr.Lee today, she was very knowledgeable and informative. Test was nice and thorough. Equipment all state of the art. Nancy was amazing at sales and so friendly, she went above and beyond. Crystal the manager was very much attentive, professional and helpful. Showed me options on extended payments..Estrella who confirmed my appointment and helped check me in when I arrived was very welcoming as well. All around A-List team..","comment":{"@type":"Comment","name":"","datePublished":"2022-07-27T14:16:20.174Z","text":"Thank you so much for your review. Our team is some of the best around and we are always happy to hear our customers feel the same!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"jack chavez"},"datePublished":"2022-07-26T03:28:17.048Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"So, I ended up getting there late and they managed to squeeze me in.. thanks guys . So, Its the first time needing a pair of glasses and it was a pleasurable experience. The whole staff took the time to explain everything, so I really do appreciate the whole crew. Because of the whole covid nonsense you have to wear the mask, but they give you an opportunity to pick out your glasses and try them on in a nice room and take the mask off to see what you look like. So I was able to take my time with my wife and comfortably try them on. That room allowed us to have our privacy and make our decisions in comfort. Elsa took her time as well and patiently explained the difference in options for the type of prescription and the costs. I definitely recommend Lens crafters in the West Covina mall.","comment":{"@type":"Comment","name":"","datePublished":"2022-07-26T14:09:48.163Z","text":"Hi! Thank you so much for your positive review. We are happy we could help with your vision needs and look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"p86111"},"datePublished":"2022-07-25T06:26:04.411Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Marie is super friendly and nice\nprofessional and help me figure out many things!","comment":{"@type":"Comment","name":"","datePublished":"2022-07-25T19:33:48.269Z","text":"Hi! Thank you so much for your review. We are excited to hear Marie was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Maddy Bauer"},"datePublished":"2022-07-21T00:54:54.297Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great experience overall, steven was really helpful picking out my frames!","comment":{"@type":"Comment","name":"","datePublished":"2022-07-21T14:37:45.914Z","text":"Hi! Thank you so much for your review. We are excited to hear Steven was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ana Miranda"},"datePublished":"2022-07-17T00:15:31.519Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Steve was beyond the best! I would recommend lens crafters without a doubt! Everyone at the clinic was amazing!! Very fast service as well! My glasses were ready within an hour!!!! I was completely surprised that they were!!! Overall very very satisfied!!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Juan Topete"},"datePublished":"2022-07-16T23:38:41.513Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Slash gilberto"},"datePublished":"2022-07-16T21:09:42.589Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"You guys always help me when I need help with","comment":{"@type":"Comment","name":"","datePublished":"2022-07-18T15:20:08.048Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Amalia Torrez Zamora"},"datePublished":"2022-07-14T15:07:10.525Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Good!!!","comment":{"@type":"Comment","name":"","datePublished":"2022-07-15T16:19:57.23Z","text":"Awesome to hear! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Annie Guerra"},"datePublished":"2022-07-12T22:24:24.541Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"My visit to Lens Crafters was Exceptional. My appointment was right on time, no waiting. They have a nice high end selection of frames which made me happy. I took my favorite Ray-Bans and they put my prescription lenses into them. Crystal and Angelica are true professionals.","comment":{"@type":"Comment","name":"","datePublished":"2022-07-13T13:29:11.14Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Uriel Vasquez"},"datePublished":"2022-07-08T21:54:14.552Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Thank you Steve smiley for taking care of my glasses. Thank you for adjusting my glasses and helping me out with picking sunglasses","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"meleddy tavarez"},"datePublished":"2022-07-02T20:57:07.578Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-07-07T16:54:29.477Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"E B"},"datePublished":"2022-07-02T19:39:15.861Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I had a great experience with Steve and everyone else who assisted me throughout the process. Came in for an earlier appointment and was done before I knew it. I was lucky enough that they had my lenses in stock and got them on the same day. Whole process was smooth and will likely come back for my next pair","comment":{"@type":"Comment","name":"","datePublished":"2022-07-07T16:54:19.233Z","text":"Hi! Thank you so much for your review. We are excited to hear Steve was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jorge Ruiz"},"datePublished":"2022-07-01T21:40:04.826Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Dr. Ho and Giselle (sales person) were amazing. Answer all my questions and made me feel welcome","comment":{"@type":"Comment","name":"","datePublished":"2022-07-06T19:30:55.738Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Evangelina Cruz"},"datePublished":"2022-06-29T23:01:44.784Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Excellent customer services, very helpful and courteous","comment":{"@type":"Comment","name":"","datePublished":"2022-06-30T14:22:36.228Z","text":"Thank you for your review. Our associates are some of the best around and we are always happy to hear our customers feel the same!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Mike Agabra"},"datePublished":"2022-06-24T20:45:47.883Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Wonderful experience. Very helpful staff. They even helped me with a payment plan for my glasses","comment":{"@type":"Comment","name":"","datePublished":"2022-06-28T14:00:08.557Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Dario Mendoza"},"datePublished":"2022-06-24T19:17:03.87Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The staff is super helpful and polite, Gissille made sure to take care of me helping me replace the lenses for my glasses!","comment":{"@type":"Comment","name":"","datePublished":"2022-06-28T14:00:23.673Z","text":"Hi! Thank you so much for your review. We are excited to hear Gissille was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Lailani Ramones"},"datePublished":"2022-06-17T23:15:50.943Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Giselle was awesome! Very friendly and explained everything very well.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Louis C"},"datePublished":"2022-06-17T14:45:27.298Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Visit 1: I went and bought glasses and contacts for daughter. I was initially helped by Crystal but then some other guy (white guy glasses) took over which started asking me questions while I was still with the optometrist and focused on daughter. He seemed annoyed I wasn’t ready to discuss transitions on my glasses and when I politely said I needed a few minutes he sharply turned and walked away mumbling something. I’m a pretty easy sale and normally dress down on days off so maybe I wasn’t up to his standard I don’t know. When he measured my eyes I asked him for the measurements before I’d purchased glasses and he gave me one number. After I purchased my $500 set of glasses with insurance and paid he “corrected” the measurement and his demeanor changed. If I was salty I’d give him a 3/5 but I give this location a 5/5 and I’ll explain why.\n\nFirstly, the optometrist and the rest of the staff were extremely like able and the optometrist demeanor was pleasant and comforting. He treated my daughter with care and I appreciate that.\n\nThe selection is normally dismal at this location, however, this time it was a gold mine for me. They had several larger frames and found a perfect fit with a large glass surface for my bifocals… lol.\n\nI ended up purchasing contacts a week after from Crystal. The difference in pricing between the store and online is negligible. She was courteous and helped even when I was digesting the cost of daughters contacts. The reason why I am also giving this 5 stars is she quoted me two weeks to receive my daughters contacts but I believe I received them next business day. I wasn’t going to buy my daughter contacts until she turned 16 but I made her a bet at the start of the school year that if she got all A+ on her final report card I’d consider… well not only did she get all A+ on her final report card but she also won student of the year so yeah this was a special occasion and reward for her… the fast shipping definitely made my daughters day :)","comment":{"@type":"Comment","name":"","datePublished":"2022-06-17T19:40:25.815Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Sky Pantoja"},"datePublished":"2022-06-15T19:15:49.357Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-06-16T20:00:52.212Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"George"},"datePublished":"2022-06-14T19:38:30.374Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-06-16T15:43:44.006Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Pablo Perez"},"datePublished":"2022-06-13T20:53:49.933Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-06-14T20:43:43.489Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Dina H.O. (Booger Butt)"},"datePublished":"2022-06-11T22:28:13.103Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great store. Great staff. Professional, kind. Good selection! 👍🏻","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Angel Palencia"},"datePublished":"2022-06-10T19:49:54.037Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"TERESA MEDINA"},"datePublished":"2022-06-09T01:32:57.566Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Elsa was super kind and helpful. She fixed my lenses on my frames that had been crushed. Awesome service!!!","comment":{"@type":"Comment","name":"","datePublished":"2022-06-09T14:06:22.498Z","text":"Hi! Thank you so much for your review. We are excited to hear Elsa was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Juliet Ayala"},"datePublished":"2022-06-08T22:35:02.983Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Had amazing professional customer service by Crystal! She was fast, helpful, informative, and had such positive energy. It’s employees and customer service like Crystal’s that always makes me feel welcomed enough to come back. Especially when ever I need some assistance for my old or new glasses. Thank you crystal!","comment":{"@type":"Comment","name":"","datePublished":"2022-06-09T15:04:50.826Z","text":"Hi! Thank you so much for your review. We are excited to hear Crystal was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Lisa Bohn"},"datePublished":"2022-06-08T21:51:47.672Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The LensCrafters in West Covina couldn’t have been more pleasant of an experience. The entire staff was so polite and kind that they made me feel right at home. I would highly recommend going there for your Eye wear.","comment":{"@type":"Comment","name":"","datePublished":"2022-06-09T15:59:23.055Z","text":"Hi! Thank you so much for your positive review. We are happy we could help with your vision needs and look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"jg jg"},"datePublished":"2022-06-08T20:46:04.997Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Giselle was great. She helped me find the perfect pair of frames and sunglasses. The team is very nice and helpful.","comment":{"@type":"Comment","name":"","datePublished":"2022-06-09T16:09:21.501Z","text":"Hi! Thank you so much for your review. We are excited to hear Giselle was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Christian Munoz"},"datePublished":"2022-06-06T21:27:54.621Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-06-07T18:34:27.466Z","text":"Great to hear! We appreciate your review and hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"jeanelle santos-cruz"},"datePublished":"2022-06-04T00:52:02.661Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Elsa helped us to change the lens on my son’s eyeglasses. I can say that they have a very nice customer service in this branch. Thank you so much for your free service! We greatly appreciate it. 😊","comment":{"@type":"Comment","name":"","datePublished":"2022-06-08T18:27:34.594Z","text":"Hi! Thank you so much for your review. We are excited to hear Elsa was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Cesar Cruz"},"datePublished":"2022-06-03T21:04:24.64Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great experience..was able to easily select and order new glasses. Quick process and friendly service. Highly recommend Crystal. Super knowledgeable and A+ customer service.","comment":{"@type":"Comment","name":"","datePublished":"2022-06-08T15:51:15.275Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Gmja Melen"},"datePublished":"2022-06-02T20:13:34.726Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very helpful and knowledgeable. Thank you","comment":{"@type":"Comment","name":"","datePublished":"2022-06-03T20:38:58.888Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Mynor Soto"},"datePublished":"2022-05-31T18:55:20.163Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-06-01T18:52:09.856Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"tasia knight"},"datePublished":"2022-05-30T06:51:38.447Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Kandra!! She was so sweet, knowledgeable, and patient throughout the entire process. She took the time to explain what each eye test was for and why it is done and I appreciate all the info she gave. Thank you kandra!","comment":{"@type":"Comment","name":"","datePublished":"2022-05-30T13:34:21.589Z","text":"Hi! Thank you so much for your review. We are excited to hear Kandra was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"JOHN VELASCO"},"datePublished":"2022-05-30T01:01:05.135Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very friendly and professional staff. They provided me with a lot of information and answered all my questions. Wide selection of frames to choose from. Great experience overall thanks to Rolando , Highly recommend...","comment":{"@type":"Comment","name":"","datePublished":"2022-05-30T15:26:33.554Z","text":"Hi! Thank you so much for your review. We are excited to hear Rolando was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Janet Leanos"},"datePublished":"2022-05-30T00:35:59.009Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I always have a great experience at this location and Rolando was super nice and professional! He helped me choose the best frames and lenses after I looked at so many options and was very patient. The process was very quick and easy. I highly recommend this location and ask for Rolando!","comment":{"@type":"Comment","name":"","datePublished":"2022-05-30T15:27:43.12Z","text":"Hi! Thank you so much for your review. We are excited to hear Rolando was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"giselle ruiz"},"datePublished":"2022-05-30T00:03:43.178Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The team was amazing would highly recommend coming here!","comment":{"@type":"Comment","name":"","datePublished":"2022-05-30T16:03:46.886Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Joseph Reyes"},"datePublished":"2022-05-30T00:03:10.421Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Rolando & Gisele had excellent customer service !! Highly recommended","comment":{"@type":"Comment","name":"","datePublished":"2022-05-30T16:04:21.228Z","text":"Hi! Thank you so much for your review. We are excited to hear that Rolando and Gisele were able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Lucy Garcia"},"datePublished":"2022-05-28T23:34:29.129Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Stephen/Steven- is great! Super patient and good with my daughter from doing the eye exams and being patient while my daughter picked out her frames. Been coming here 3 years and it’s great service. Everyone is nice and welcoming also very helpful!","comment":{"@type":"Comment","name":"","datePublished":"2022-07-05T21:21:37.368Z","text":"Thank you for your review. Our associates are some of the best around and we are always happy to hear our customers feel the same!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Aileen Monclova"},"datePublished":"2022-05-28T00:16:41.26Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Robert Canales"},"datePublished":"2022-05-26T01:09:22.358Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Nancy Ruiz and Crystal were awesome. They greeted me as soon as I walked in, they were helpful with my selection of my glasses and made my experience at LensCrafters the best visit by far. I’ve been coming here for about 6 years and will be back. Thank you Nancy and Crystal.","comment":{"@type":"Comment","name":"","datePublished":"2022-05-26T14:09:39.466Z","text":"Hi! Thank you so much for your review. We are excited to hear that Nancy and Crystal were able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Sandy Fernandez"},"datePublished":"2022-05-26T00:41:52.88Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Steven was the best ! Helped me all the way thank you so much super helpful.","comment":{"@type":"Comment","name":"","datePublished":"2022-05-26T14:30:43.117Z","text":"Hi! Thank you so much for your review. We are excited to hear Steven was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ruth Withers"},"datePublished":"2022-05-25T23:58:24.417Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Rolando was very helpful with choosing my glasses. Steve did the optician side with setting up glasses. Eliza did the testing. They were all very pleasant and helpful. Dr lam was very Informative and patient during appt re testing and pictures of my eyes . Am very satisfied and will definitely return and refer friends. Thank you all","comment":{"@type":"Comment","name":"","datePublished":"2022-05-26T14:44:32.313Z","text":"Thank you so much for your review. Our team is some of the best around and we are always happy to hear our customers feel the same!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"lo Anita"},"datePublished":"2022-05-21T22:51:21.339Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-05-26T16:46:33.237Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Joseph Armenta"},"datePublished":"2022-05-21T21:17:17.502Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Nancy was super helpful with assisting me and she was super cool and funny! 10/10 love this place!!","comment":{"@type":"Comment","name":"","datePublished":"2022-05-26T16:53:00.594Z","text":"Hi! Thank you so much for your review. We are excited to hear Nancy was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Abraham Galvez"},"datePublished":"2022-05-20T22:02:58.447Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-05-25T17:43:55.267Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Miguel"},"datePublished":"2022-05-18T01:01:07.674Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-05-18T18:40:54.658Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Paola Ruelas"},"datePublished":"2022-05-16T03:46:48.2Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Fantastic customer service team! And great selection of products.","comment":{"@type":"Comment","name":"","datePublished":"2022-05-16T14:27:32.731Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Daniel Guzman"},"datePublished":"2022-05-14T19:28:06.408Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"LensCrafters is the place to go! Had such an amazing visit! Everyone is so kind and welcoming. The main person who helped me which is ANGELICA, is the best associate that I met here she did the most to make sure I saved money. Definitely will come back!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Douglas Tran"},"datePublished":"2022-05-08T00:50:17.54Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Excellent service & very kind! Joe provided me with all my needs!","comment":{"@type":"Comment","name":"","datePublished":"2022-05-13T20:29:34.341Z","text":"Hi! Thank you so much for your review. We are excited to hear Nancy was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Christian Zinc"},"datePublished":"2022-05-05T22:33:40.977Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-05-06T20:08:35.163Z","text":"Great to hear! We appreciate your review and hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Carlos Aldana"},"datePublished":"2022-05-05T01:22:48.05Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-05-05T19:01:25.079Z","text":"Great to hear! We appreciate your review and hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Sergio Vasquez"},"datePublished":"2022-04-29T23:45:29.711Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-05-11T17:35:43.102Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"jason Walker"},"datePublished":"2022-04-29T01:50:28.717Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Steven and Krystal were extremely polite and a profound knowledge on adjustments and time sensitive .","comment":{"@type":"Comment","name":"","datePublished":"2022-04-29T13:55:14.563Z","text":"Hi! Thank you so much for your review. We are excited to hear that Steven and Krystal were able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Julio Gonzalez"},"datePublished":"2022-04-23T21:12:12.87Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-04-29T17:22:25.061Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"sean angel"},"datePublished":"2022-04-23T21:07:49.808Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Elsa helped me repair my broken glasses. Completely free. Thank you again!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"C Garcia"},"datePublished":"2022-04-20T20:29:41.875Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Thank you Elsa for your superb service! It was so easy to make an appointment and I really appreciated how patiently you helped my family choose their glasses! Great service! 🙌🏼","comment":{"@type":"Comment","name":"","datePublished":"2022-04-21T19:44:25.359Z","text":"Hi! Thank you so much for your review. We are excited to hear Elsa was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Chris Maki"},"datePublished":"2022-04-19T05:00:42.96Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-04-19T18:23:36.461Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Aide Solis-Barrera"},"datePublished":"2022-04-15T02:19:22.261Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-04-15T14:22:54.166Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Angel Marentes"},"datePublished":"2022-04-12T22:16:12.395Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-04-14T16:26:48.694Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Eines Med"},"datePublished":"2022-04-10T00:52:14.594Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Good customer service. Crystal was the one who helped me for both visits i came (choosing my eyeglass and also when picking it up). I feel like she went above and beyond her duties.","comment":{"@type":"Comment","name":"","datePublished":"2022-04-15T17:40:36.816Z","text":"Hi! Thank you so much for your review. We are excited to hear Crystal was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Seven"},"datePublished":"2022-04-07T20:41:48.225Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Love it here, I've been coming to the same place since 3rd grade they're like family","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"christian arkenburg"},"datePublished":"2022-04-07T02:19:38.759Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Elsa was extremely patient and helpful in helping me find just the right pair of both glasses and sunglasses . She really listened to my concerns in the cost and look of the glasses. I will definitely be returning .","comment":{"@type":"Comment","name":"","datePublished":"2022-04-07T13:48:01.76Z","text":"Hi! Thank you so much for your review. We are excited to hear Elsa was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"SPEEDY 45"},"datePublished":"2022-04-02T23:14:06.25Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"They were able to get my glasses fast in less than a week!!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Brandon Briseno"},"datePublished":"2022-04-02T22:25:43.87Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Alex Pacheco"},"datePublished":"2022-03-22T23:08:33.095Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-03-28T20:26:29.838Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Desiree Ponce"},"datePublished":"2022-03-22T20:22:00.444Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I always have a great experience here at this location. Better then all the other locations I’ve tried. Elsa was great and dr lee was so sweet! I will go back next time I need my eyes checked just because I have such a great experience every time.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Leticia Ruiz"},"datePublished":"2022-03-20T16:27:34.544Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great place. Giselle was super nice and professional. She took time and explained my insurance benefits, very informative and helped me in choosing the best eyeglasses for me. Highly recommend this place. Thank you Giselle!","comment":{"@type":"Comment","name":"","datePublished":"2022-03-22T17:29:56.738Z","text":"Hi! Thank you so much for your review. We are excited to hear Giselle was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Edith Velasquez"},"datePublished":"2022-03-20T01:35:56.923Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-03-22T20:55:50.926Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Diego Ayala"},"datePublished":"2022-03-20T00:31:18.895Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Giselle has been so patient and amazing towards me. Her customer service is out of this world and I appreciate her work so much!!","comment":{"@type":"Comment","name":"","datePublished":"2022-03-24T13:59:39.598Z","text":"Hi! Thank you so much for your review. We are excited to hear Giselle was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Hugo Dominguez"},"datePublished":"2022-03-19T21:22:54.126Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Went in to get an eye exam no appointment and managed to squeeze me and my wife in for an exam. Got out results quickly and returned later for eyeglasses. Service is very professional and quick.There’s always specials here. Highly recommend!","comment":{"@type":"Comment","name":"","datePublished":"2022-03-24T18:38:36.695Z","text":"Hi! Thank you so much for your positive review. We are happy we could help with your vision needs and look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Pearl Guerrero"},"datePublished":"2022-03-19T21:21:50.955Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Friendly, always welcoming and helpful.","comment":{"@type":"Comment","name":"","datePublished":"2022-03-24T18:52:14.714Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jeannette Romo"},"datePublished":"2022-03-19T19:40:14.581Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Dan Roldan"},"datePublished":"2022-03-18T23:49:09.647Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The Staff At the West Covina Mall\nLocation Are Great . Crystal Was Very Help And Knowledgeable When It Came to Assisting Me with The Services I Was Requiring . Even Though I No Longer Have A Vision To Assist Me With Cost Of The Eye Glasses She Got A Great Deal . Saved Almost $400.00.\nWow Prescription Eye glasses Are Not Cheap!\nMy Visit There Was Very Professional and Delightful .\nThank You All At\nLens Crafters W.C.\n\nDan Roldan","comment":{"@type":"Comment","name":"","datePublished":"2022-03-21T14:53:03.795Z","text":"Thank you for your review. Our associates are some of the best around and we are always happy to hear our customers feel the same!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Vanessa Hernandez"},"datePublished":"2022-03-18T23:22:32.686Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-03-24T16:05:01.898Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Bree Ramos"},"datePublished":"2022-03-17T23:10:55.118Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"We went in today and were greeted with a friendly employee, Elsa! She was very energetic and helped us save more money than we were expecting! Highly recommend this Lens Crafters, ask for Elsa :) !","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Leon lion"},"datePublished":"2022-03-13T02:56:31.336Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Service at lenscrafters is very quick an easy, Elsa took care of the glasses repairs an was back faster than you could say lenscrafters, very satisfied with the work, thank you very much Elsa!!!","comment":{"@type":"Comment","name":"","datePublished":"2022-03-14T13:51:13.604Z","text":"Hi! Thank you so much for your review. We are excited to hear Elsa was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Juanita Donis"},"datePublished":"2022-03-11T20:13:16.901Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-03-14T15:42:51.405Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Fernando Rico Jr"},"datePublished":"2022-03-10T21:52:44.508Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very friendly and professional staff. They provided me with a lot of information and answered all my questions. Wide selection of frames to choose from. Great experience overall. Highly recommend...","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Daniel Grays"},"datePublished":"2022-03-01T20:18:19.677Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"JOSEFINA BUENA"},"datePublished":"2022-02-27T20:22:51.273Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Randall Lewallen"},"datePublished":"2022-02-27T02:07:08.867Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-03-04T20:20:06.85Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Isidro Saenz"},"datePublished":"2022-02-27T00:35:35.101Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-03-04T20:02:44.875Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"CA QG"},"datePublished":"2022-02-26T00:16:37.522Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Third time here and it's always great, Ronaldo helped me out pick out great glasses for the new year and was super helpful and delightful. Definitely come here for your eye needs","comment":{"@type":"Comment","name":"","datePublished":"2022-03-03T19:18:15.052Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"A G"},"datePublished":"2022-02-25T03:54:59.067Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Excellent service ....Crystal very helpful and great customer service","comment":{"@type":"Comment","name":"","datePublished":"2022-02-25T15:20:49.332Z","text":"Hi! Thank you so much for your review. We are excited to hear Crystal was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Isaiah Terrazas"},"datePublished":"2022-02-20T21:43:46.171Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Steven and everyone were amazing.","comment":{"@type":"Comment","name":"","datePublished":"2022-02-21T20:26:02.238Z","text":"Hi! Thank you so much for your review. We are excited to hear that Steven and the team were able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"George Barahona"},"datePublished":"2022-02-19T02:08:39.422Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"julie calilung"},"datePublished":"2022-02-15T14:33:04.273Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"ERNESTO GIL"},"datePublished":"2022-02-15T03:11:44.499Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Elsa was super fantastic very helpful extremely pleased with her customer service skills!!!","comment":{"@type":"Comment","name":"","datePublished":"2022-02-15T14:17:52.52Z","text":"Hi! Thank you so much for your review. We are excited to hear Elsa was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"perk 4"},"datePublished":"2022-02-15T00:56:02.557Z","reviewRating":{"@type":"Rating","ratingValue":"4","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-02-15T15:28:41.079Z","text":"Great to hear! We appreciate your review and hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"David Bostwick"},"datePublished":"2022-02-15T00:03:59.578Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The doctor was super friendly and helpful. Steven was amazing and helped me find 2 frames for my new glasses. He has amazing taste in style. Your amazing Steven!","comment":{"@type":"Comment","name":"","datePublished":"2022-02-15T15:51:35.063Z","text":"Great to hear! We appreciate your review and hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Angelica Aguilar"},"datePublished":"2022-02-15T00:00:40.659Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great place to visit! Amazing staff and doctors. I absolutely love Lens Crafters’s West Covina.","comment":{"@type":"Comment","name":"","datePublished":"2022-02-15T15:53:56.151Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Neyah Rose"},"datePublished":"2022-02-13T02:31:58.485Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"LB Biker"},"datePublished":"2022-02-12T22:14:09.105Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Brought in my glasses for a repair and adjustment and Angelica repaired them in less than 2 mins! Wow! Thank you so much!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Danny San"},"datePublished":"2022-02-12T01:33:18.269Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-02-17T19:17:31.358Z","text":"Thank you for reaching out to LensCrafters. We apologize for the inconvenience. We are only able to apply insurance benefits on purchases made in the same year. Any order created in 2021, will utilize that year's coverage. Unfortunately, we are not able to apply the previous year's benefits since the order was placed the next year. If you attempted to place your order on 12/31/2020 or before, please email us your order information and specific details at LCSocialCSE@lenscrafters.com. Our agents are working hard to answer any email to this box within 24 hours Monday – Friday 9 am – 5 pm. Again, we are very sorry for the inconvenience. Thank you for your review! We look forward to serving you again! Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"eduardo contreras"},"datePublished":"2022-02-12T01:30:59.61Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-02-17T18:59:58.041Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Daniel Avitua"},"datePublished":"2022-02-09T23:26:56.464Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"This lens crafters is very professional, the doctors are very helpful, up to date equipment. A very clean establishment.","comment":{"@type":"Comment","name":"","datePublished":"2022-02-10T17:38:50.803Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Sergio D'Fernandez"},"datePublished":"2022-02-08T02:12:19.652Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-02-08T14:46:15.3Z","text":"Great to hear! We appreciate your review and hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Sylvia Sil"},"datePublished":"2022-02-07T23:42:25.763Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-02-08T17:25:25.154Z","text":"Great to hear! We appreciate your review and hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Nancy Elizabeth Ortiz"},"datePublished":"2022-02-06T21:05:36.768Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-02-07T20:51:15.329Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Gabriel Meza"},"datePublished":"2022-02-06T04:59:40.209Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Giselle helped my wife and I pick out our glasses and made it very easy, she was very friendly and professional. We highly recommend seeing her and we look forward in returning on our next visit. Thanks Giselle!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Bri Moreno"},"datePublished":"2022-02-01T05:36:28.826Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-02-01T14:48:31.606Z","text":"Great to hear! We appreciate your review and hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Maria Burbano"},"datePublished":"2022-01-31T23:04:00.956Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"If you come here please see Crystal!! Crystal was such a great help finding the perfect lenses for myself. She was so patient with me trying on 100 different lenses until I found the perfect ones for me and she made the process so quick and easy.","comment":{"@type":"Comment","name":"","datePublished":"2022-02-01T14:34:01.819Z","text":"Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jesse Mitre"},"datePublished":"2022-01-28T03:49:22.405Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-01-28T14:26:17.546Z","text":"Great to hear! We appreciate your review and hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"HR h"},"datePublished":"2022-01-26T21:39:28.209Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Came in with no appointment and the staff were very helpful\nCrystal definitely went above and beyond and helped choose a awesome pair of sunglasses and helped very much with the options using insurance etc definitely will be back for my 3rd pair of sunglasses ASAP","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ignacio"},"datePublished":"2022-01-25T15:52:10.208Z","reviewRating":{"@type":"Rating","ratingValue":"4","bestRating":"5"},"reviewBody":"Was at the mall shopping and decided to walk in to make an appointment. They took me in as a walk-in for eye exam. Friendly staff. Definitely recommend them. Now just waiting for glasses to be ready and will pick them up.","comment":{"@type":"Comment","name":"","datePublished":"2022-01-25T16:32:37.877Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ana Tafoya"},"datePublished":"2022-01-25T07:05:42.338Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-01-25T14:07:28.688Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Daniel Larioza"},"datePublished":"2022-01-21T21:59:03.019Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Zenzontl Kuauhtzin"},"datePublished":"2022-01-18T01:54:27.385Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"From start to finish Dr. Lam's team was amazing. They accommodated the needs of my family and entertained my kids questions with upmost care and attention. Customer service was excellent super attentive without being overbearing and too inquisitive. If you are looking for a high quality and caring experience this is the place! Great Job!","comment":{"@type":"Comment","name":"","datePublished":"2022-01-18T14:51:48.037Z","text":"Hi! Thank you so much for your review. We are excited to hear that Dr. Lam and the team were able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Catherina Faust"},"datePublished":"2022-01-15T21:49:01.933Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-01-20T16:30:32.545Z","text":"Thank you for your review, all of our associates work diligently to provide a great experience! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"D Lopez"},"datePublished":"2022-01-14T22:24:10.92Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-01-19T14:45:28.303Z","text":"Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We apologize that we did not exceed your expectations during your visit. We value our customer’s feedback! Please go to https://www.luxotticacustomercare.com/lenscrafters to provide your information so we can contact you and work to resolve the issue."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Lupe Grimaldo"},"datePublished":"2022-01-13T23:48:40.338Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-01-18T15:11:24.245Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Truc Mai"},"datePublished":"2022-01-12T04:14:32.007Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-01-12T14:48:01.104Z","text":"Great to hear! We appreciate your review and hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Matthew Martinez"},"datePublished":"2022-01-07T02:46:43.952Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-01-07T20:19:18.468Z","text":"Great to hear! We appreciate your review and hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Liz Torres"},"datePublished":"2022-01-01T00:57:21.671Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Excellent customer service, thank you Crystal.","comment":{"@type":"Comment","name":"","datePublished":"2022-01-04T21:39:18.966Z","text":"Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Melina Cabrera"},"datePublished":"2021-12-31T01:41:28.36Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-12-31T15:45:14.818Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jose Franco"},"datePublished":"2021-12-30T19:19:23.275Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Awesome experience from all the members at LensCrafters. Crystal was very kind and helpful was definitely able to answer all my questions.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jeff Norton"},"datePublished":"2021-12-30T01:46:44.156Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Staff was great. Super helpful. Hunted down my insurance and helped me pick great frames.","comment":{"@type":"Comment","name":"","datePublished":"2021-12-30T15:56:46.248Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Luis Nunez"},"datePublished":"2021-12-29T00:52:43.405Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-12-29T15:32:42.867Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Robert Vengbai"},"datePublished":"2021-12-29T00:27:42.212Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-12-29T15:47:19.393Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Izabella Palacio"},"datePublished":"2021-12-28T20:42:30.07Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"A C"},"datePublished":"2021-12-27T23:26:01.351Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Crystal was amazing, helpful and very knowledgeable in explaining different frame and lens options. Thank you for the excellent service!","comment":{"@type":"Comment","name":"","datePublished":"2021-12-28T20:17:57.863Z","text":"Hi! Thank you so much for your review. We are excited to hear Crystal was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Marishka B."},"datePublished":"2021-12-18T23:52:27.307Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Danny Gomez"},"datePublished":"2021-12-12T00:06:43.202Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Angie Arellano"},"datePublished":"2021-12-11T01:36:57.249Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Rolando and Crystal were amazing and the Dr is good at explaining everything to me .","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"isaac zuniga"},"datePublished":"2021-12-11T00:24:36.892Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Angelica really helped me out and is very helpful with any questions you have. This place is a great place to get glasses from especially when it comes to doctor visits for a eye check ups.","comment":{"@type":"Comment","name":"","datePublished":"2021-12-15T20:58:22.406Z","text":"Hi! Thank you so much for your review. We are excited to hear Angelica was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ronald Rivera"},"datePublished":"2021-12-10T21:00:53.852Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Rolando and cristal, thank you for you help, excellent customer service !!!","comment":{"@type":"Comment","name":"","datePublished":"2021-12-13T14:26:14.541Z","text":"Hi! Thank you so much for your review. We are excited to hear Rolando and Cristal was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ronald rivera"},"datePublished":"2021-12-10T20:58:37.121Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-12-15T19:30:34.396Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Christine Quilles"},"datePublished":"2021-12-09T21:58:36.589Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-12-10T17:54:00.884Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Luz Rivera"},"datePublished":"2021-12-06T21:17:24.489Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I had my eye exam done at a different Lenscrafters location, closer to my home. However, I have always liked getting my frames at this location as they have more of a variety. I didn't have my prescription with me and Stephen was able to get it within a few minutes while I tried on some frames. I was in and out of the store in less than 30 minutes. Highly recommend this location and ask for Stephen, he's awesome! Answers all your questions and really helps you out. Will definitely keep coming back to this Lenscrafters.","comment":{"@type":"Comment","name":"","datePublished":"2021-12-07T19:53:48.421Z","text":"Hi! Thank you so much for your review. We are excited to hear Stephen was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Alexander Maravilla"},"datePublished":"2021-12-04T22:29:16.174Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Eliza was amazing at the West Covina mall LensCrafters. Super super friendly, honest and attentive. Thank you ☺️","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Alyssa Rodriguez"},"datePublished":"2021-12-03T02:11:55.505Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Joey was very helpful! The whole staff is amazing , and quality is amazing","comment":{"@type":"Comment","name":"","datePublished":"2021-12-03T15:33:12.754Z","text":"Hi! Thank you so much for your review. We are excited to hear Joey was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"kayla nolasco"},"datePublished":"2021-12-03T01:26:03.029Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-12-03T15:59:46.992Z","text":"Great to hear! We appreciate your review and hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Sophia Sanchez"},"datePublished":"2021-12-03T00:22:37.861Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Marissa Banuelos"},"datePublished":"2021-12-02T21:14:07.478Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Angelica was amazing. She met all my glasses needs and spent time explaining all the different lenses.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Paul Rodriguez"},"datePublished":"2021-12-02T02:28:43.548Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-12-02T16:00:52.979Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Alexis Lopez"},"datePublished":"2021-11-30T20:14:25.73Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very good customer service and friendly !","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Ryanthefoe"},"datePublished":"2021-11-30T00:40:42.974Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Came it to have sunglasses (I didn’t even purchase there) adjusted. They were extremely friendly, professional, and quick. Did a great job. Got them to fit in about 10/15 minutes and I was on my way. Great store.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Xavier Sjuts"},"datePublished":"2021-11-29T21:07:56.65Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Joey helped me fix my old glasses and they look better than ever great costumer service and very kind definitely coming back and asking for him !","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Li Dong Chen"},"datePublished":"2021-11-29T01:26:47.634Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great Service！Changed my nose pads for free and cleaned my glasses before I left.","comment":{"@type":"Comment","name":"","datePublished":"2021-11-29T15:07:21.684Z","text":"Hi! Thank you so much for your positive review. We are happy we could help with your vision needs and look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Crystal Solano"},"datePublished":"2021-11-28T05:48:13.29Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-11-30T19:53:58.545Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Aixa Garcia"},"datePublished":"2021-11-28T00:04:40.906Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Amazing customer service!","comment":{"@type":"Comment","name":"","datePublished":"2021-12-03T17:52:12.238Z","text":"Thank you for your review. Our associates are some of the best around and we are always happy to hear our customers feel the same!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kerri Nickerson"},"datePublished":"2021-11-27T21:35:12.035Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Steve did a great job keeping me informed of the process. He checked on me several times to ensure I was taken care of. I really like going to LensCrafters in West Covina. I've always been happy with their service.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Mike Perez"},"datePublished":"2021-11-23T20:03:38.366Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Mary Wu"},"datePublished":"2021-11-21T03:54:18.498Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Hi I would like to thank Angelica I came into Lenscrafters on 11/19/21. Angelica was very informative and very helpful with my questions. Angelica was very Professional Thank You Angelica.","comment":{"@type":"Comment","name":"","datePublished":"2021-11-23T19:52:05.688Z","text":"Hi! Thank you so much for your review. We are excited to hear Angelica was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"brianna avalos"},"datePublished":"2021-11-17T02:55:54.137Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"David Tribbey"},"datePublished":"2021-11-16T08:23:50.609Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"On 11/15/21, I went into the West Covina LensCrafters after having dropped my glasses that bent the frame while moving boxes from my garage. I was assisted by Elsa who approached me in a friendly manner. She quickly was able to adjust my frames back into position. This enabled me to see clearly again through my progressive lenses. Throughout the experience, Elsa was engaging, professional, and helpful. She even cleaned my glasses before I left the store! Thank you, Elsa for making this experience so pleasant. Great customer service!","comment":{"@type":"Comment","name":"","datePublished":"2021-11-16T14:44:48.254Z","text":"Hi! Thank you so much for your review. We are excited to hear Elsa was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Melissa Pestanas"},"datePublished":"2021-11-12T19:40:39.996Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Steven was amazing repairing my husbands late fathers vintage Ray Bans. He thoroughly assessed the glasses and was very gentle in repairing such classic glasses. Thank you Steven for your great customer service and time. Lens Crafters is lucky to have you.","comment":{"@type":"Comment","name":"","datePublished":"2021-11-16T21:36:09.586Z","text":"Hi! Thank you so much for your review. We are excited to hear Steven was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Leolino Maglasang"},"datePublished":"2021-11-08T01:27:29.404Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Matthew Galdamez"},"datePublished":"2021-11-07T23:16:22.677Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kaitlin Leyva"},"datePublished":"2021-11-06T22:58:08.438Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Cortosis"},"datePublished":"2021-11-06T19:48:08.458Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Just needed a quick frame repair after glasses got sat on, and these guys were on top of it! I have half-rims, so much easier to break, but they were careful and really smart about using a ribbon to reseat the wire frame. Thank you!","comment":{"@type":"Comment","name":"","datePublished":"2021-11-12T17:16:27.915Z","text":"Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Abby Hernandez"},"datePublished":"2021-11-05T00:11:20.175Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I always go to lenscrafters for my glasses I love their designers. This time I came in for help with my current glasses. They were a little crooked and kept falling off of my face and Elsa was able to fix them right up for me ! She adjusted them and fixed them for me with no hesitation. Definitely recommend","comment":{"@type":"Comment","name":"","datePublished":"2021-11-05T13:23:17.084Z","text":"Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Emily Sanchez"},"datePublished":"2021-11-04T19:26:32.605Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-11-10T15:00:13.172Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"David Avalos"},"datePublished":"2021-11-03T19:41:38.549Z","reviewRating":{"@type":"Rating","ratingValue":"4","bestRating":"5"},"reviewBody":"It was a good overall experience. Crystal was extremely helpful and very informative.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Alejandra Navia"},"datePublished":"2021-11-03T04:11:46.512Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-11-03T14:22:08.058Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Bebireal"},"datePublished":"2021-10-30T00:31:42.934Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Needed my glasses adjusted and was very pleased with the outcome. Very helpful, quick, efficient, and knowledgeable.","comment":{"@type":"Comment","name":"","datePublished":"2021-11-04T19:30:02.415Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Steveb Galvez"},"datePublished":"2021-10-27T21:56:45.807Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great customer service. Very attentive.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Allan Arancel"},"datePublished":"2021-10-25T00:52:01.667Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Good customer service\nHelp me to decide which more better and save money too.","comment":{"@type":"Comment","name":"","datePublished":"2021-10-26T18:07:40.552Z","text":"Thank you for your review. Our associates are some of the best around and we are always happy to hear our customers feel the same!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Laurie Holmes"},"datePublished":"2021-10-24T21:06:35.921Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Gabriel Montoya"},"datePublished":"2021-10-21T00:42:44.93Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Crystal helped me out with everything. Super nice!","comment":{"@type":"Comment","name":"","datePublished":"2021-10-22T20:44:00.798Z","text":"Hi! Thank you so much for your review. We are excited to hear Crystal was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"JoAnn Gutierrez-Bett"},"datePublished":"2021-10-15T23:40:40.616Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-10-18T20:19:09.67Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Carlos Quinones"},"datePublished":"2021-10-10T00:49:15.132Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Joey provides the most superb customer service! He made our experience seamless and we walked out with our glasses in-hand. Thank you for such a great experience!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Craig Deutsch"},"datePublished":"2021-10-04T21:19:56.149Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I needed help, and Joey did a great job styling me out.","comment":{"@type":"Comment","name":"","datePublished":"2021-10-05T13:40:10.803Z","text":"Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Joe Di Rossa"},"datePublished":"2021-10-03T03:48:32.754Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-10-04T20:06:52.157Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jonathan Cabrera"},"datePublished":"2021-10-03T00:22:32.6Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Angelica was a great help finding the perfect pair for myself and my wife. Will 100% recommend to family, friends, and clients and have them ask for her specifically.","comment":{"@type":"Comment","name":"","datePublished":"2021-10-04T15:29:15.164Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jenny Medina"},"datePublished":"2021-09-26T23:02:45.647Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Amazing customer Service. Joseph is the best!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Isamar Marroquin"},"datePublished":"2021-09-25T19:25:26.184Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-10-07T13:36:09.019Z","text":"Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"janet toribio"},"datePublished":"2021-09-24T21:51:19.85Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-10-05T19:57:33.626Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Crystal Gonzalez"},"datePublished":"2021-09-22T02:52:18.337Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-09-22T20:15:49.89Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Elza Meza"},"datePublished":"2021-09-21T19:57:53.605Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-09-29T20:44:14.737Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Patrick Mcalmond"},"datePublished":"2021-09-20T22:23:14.59Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-09-29T15:36:11.079Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Josh Melendez"},"datePublished":"2021-09-19T23:49:01.706Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Angelica was super helpful and very attentive throughout the whole process!","comment":{"@type":"Comment","name":"","datePublished":"2021-09-28T16:45:52.772Z","text":"Hi! Thank you so much for your review. We are excited to hear Angelica was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Rolando Leanos"},"datePublished":"2021-09-18T18:44:14.533Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-09-23T15:45:20.738Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Matt Chavez"},"datePublished":"2021-09-17T21:15:41.078Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-09-22T19:48:20.865Z","text":"Hello Matt, Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Madison Martinez"},"datePublished":"2021-09-13T20:22:11.012Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-09-14T20:55:02.029Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Michael Zirbes"},"datePublished":"2021-09-12T21:39:25.079Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Everyone was great and I appreciated their candor.","comment":{"@type":"Comment","name":"","datePublished":"2021-09-14T20:16:21.2Z","text":"Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Arlene Sanchez"},"datePublished":"2021-09-12T19:57:43.937Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-09-16T13:38:13.968Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Taylor Ring"},"datePublished":"2021-09-04T21:00:04.312Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Steven was wonderful! Very helpful and informative.","comment":{"@type":"Comment","name":"","datePublished":"2021-09-06T19:19:51.645Z","text":"Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"David Castellanos"},"datePublished":"2021-09-01T01:06:29.284Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-09-01T14:37:19.288Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"James Jaime Gutierrez"},"datePublished":"2021-08-29T23:36:31.435Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Excellent service!","comment":{"@type":"Comment","name":"","datePublished":"2021-08-30T13:58:37.893Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Mario Huizar"},"datePublished":"2021-08-28T00:20:17.439Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Rolando was a very big help made it easy and made me comfortable with my purchase. Very satisfied with the customer service","comment":{"@type":"Comment","name":"","datePublished":"2021-08-30T14:50:29.284Z","text":"Hi! Thank you so much for your review. We are excited to hear Rolando was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Leydi sanchez David preciado"},"datePublished":"2021-08-27T01:51:32.649Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"My daughter and I always have great experience , a special thanks to Angelica she was great and she is the reason why I keep recommending this location to my friend and family.","comment":{"@type":"Comment","name":"","datePublished":"2021-08-27T14:34:28.699Z","text":"Hi! Thank you so much for your review. We are excited to hear Angelica was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"El guero De Jalisco"},"datePublished":"2021-08-25T02:48:43.587Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great place crystal and ronaldo gave me great service 👌🏼👌🏼","comment":{"@type":"Comment","name":"","datePublished":"2021-08-25T13:39:02.725Z","text":"Hi! Thank you so much for your review. We are excited to hear that Crystal and Ronaldo were able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Emmanuel Duran"},"datePublished":"2021-08-24T22:55:07.564Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-08-25T16:00:00Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Chap stik"},"datePublished":"2021-08-16T23:55:32.181Z","reviewRating":{"@type":"Rating","ratingValue":"2","bestRating":"5"},"reviewBody":"Nancy is the worst receptionist. She makes me feel rushed. Can't ask questions till after exam. Does not offer any promotions. Its like pulling teeth to get anything out of her. I left feeling more frustrated. I'll make my appointment at another location.","comment":{"@type":"Comment","name":"","datePublished":"2021-08-17T13:30:40Z","text":"Hi there, thank you for your review. We are disappointed to hear about your experience. We strive to provide the best glasses and customer service in the industry. Please go to https://www.luxotticacustomercare.com/lenscrafters so we can resolve this issue."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Zachary Salazar"},"datePublished":"2021-08-16T20:52:23.899Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-08-19T16:12:47Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"MARIA BAHENA"},"datePublished":"2021-08-15T22:06:13.502Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-08-16T14:50:39.138Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Kevin Sandate"},"datePublished":"2021-08-14T21:33:15.433Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Thank you so much for fixing my glasses, Steven! Super friendly and helpful.","comment":{"@type":"Comment","name":"","datePublished":"2021-08-17T15:49:44Z","text":"Hi! Thank you so much for your review. We are excited to hear Steven was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Miranda Abney"},"datePublished":"2021-08-14T21:32:34.103Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Fixed my Ray Ban lens quick! Thank you, Steven!","comment":{"@type":"Comment","name":"","datePublished":"2021-08-17T16:35:26Z","text":"Hi! Thank you so much for your review. We are excited to hear Steven was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Rudy Plascencia"},"datePublished":"2021-08-14T16:07:21.041Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Elza and Joey were very nice helpful and very helpful. Great experience.","comment":{"@type":"Comment","name":"","datePublished":"2021-08-16T20:06:14Z","text":"Hi! Thank you so much for your review. We are excited to hear Elza and Joey were able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Elizabeth Sanchez"},"datePublished":"2021-08-12T22:10:01.223Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Everyone at this location is amazing! delight. Joseph and Angelica were able to help me from start to finish, walked me around and gave me some great recommendations I ended up picking a frame he suggested. Thank you for everything!","comment":{"@type":"Comment","name":"","datePublished":"2021-08-13T13:25:40Z","text":"Hi! Thank you so much for your review. We are excited to hear that Joseph and Angelica were able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"George Salas"},"datePublished":"2021-08-12T04:10:50.31Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-08-12T18:09:55Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"ligia fonseca"},"datePublished":"2021-08-10T20:34:25.555Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Joey and the staff are amazing. Clean and safe!","comment":{"@type":"Comment","name":"","datePublished":"2021-08-11T20:36:02Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Nelson Mendoza"},"datePublished":"2021-08-09T18:18:05.123Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-08-10T20:28:12Z","text":"Great to hear! We appreciate your review and hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Sidney Campbell"},"datePublished":"2021-08-07T22:26:01.39Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great service, great people. Would recommend!","comment":{"@type":"Comment","name":"","datePublished":"2021-08-11T17:51:09.415Z","text":"Thank you for your review. Our associates are some of the best around and we are always happy to hear our customers feel the same!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Elizabeth East"},"datePublished":"2021-08-04T00:38:48.492Z","reviewRating":{"@type":"Rating","ratingValue":"4","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-08-06T16:45:11Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"MERCEDES PIEDRA"},"datePublished":"2021-08-03T19:36:57.325Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"been coming for years and every time I had a good experience! thank you Joseph ! your dad jokes are the best!","comment":{"@type":"Comment","name":"","datePublished":"2021-08-06T20:33:06Z","text":"Hi! Thank you so much for your review. We are excited to hear that Joseph was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Nick G"},"datePublished":"2021-06-26T01:23:23.561Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-06-29T19:39:05Z","text":"Great to hear! We appreciate your review and hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"mike wren"},"datePublished":"2021-05-29T01:06:43.434Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great service and very friendly staff.","comment":{"@type":"Comment","name":"","datePublished":"2021-05-31T20:47:53Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"J C"},"datePublished":"2021-05-20T01:02:25.374Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I’ve been going to the West Covina LensCrafters location for years. Great service, nice people. Never had a bad experience.","comment":{"@type":"Comment","name":"","datePublished":"2021-05-20T13:32:13Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Yolanda Marroquin"},"datePublished":"2021-05-03T01:52:26.044Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Joseph the assistant manager was so kind and professional he explained everything in detail without pressuring me to make the purchase. I didn't have the exam there I brought my prescription from another optometrist.","comment":{"@type":"Comment","name":"","datePublished":"2021-05-03T13:39:06Z","text":"Hi! Thank you so much for your review. We are excited to hear Joseph was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Pedro P"},"datePublished":"2021-04-16T01:42:34.347Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Excellent service. !!","comment":{"@type":"Comment","name":"","datePublished":"2021-04-16T13:53:39Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Marla Leslie"},"datePublished":"2021-04-12T17:42:29.423Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I arrived at the West Covina store on Sunday probably around 1ish, there was no wait, compared to much busier days when they are packed, and Brian was who greeted me. He went over my options thoroughly to help me decide what type of lens would suit me. He was professional, welcoming and attentive to what my concerns were and knowledgeable in every aspect. It makes all the difference when we feel cared for, especially when it comes to our health and well being, Brian by far exceeded my expectations of my experience to get my eyes on the right track. Cant wait for my glasses!!!! Thank you Brian for your kindness and for caring!","comment":{"@type":"Comment","name":"","datePublished":"2021-04-13T13:37:12Z","text":"Hello Marla, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"marcy"},"datePublished":"2021-03-18T07:19:17.348Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Wanted to send out another Thank You to Brian the Store Manager for making a bad experience from another store an amazing experience. The West Covina store is one of the best LensCrafters I've been in and everyone is very welcoming and knowledgeable in the store and over the phone.\n\nThank you again Brian for making a wrong a right that your store was not even responsible for. Lenscrafters has an amazing store manager to represent the brand and store in West Covina!","comment":{"@type":"Comment","name":"","datePublished":"2021-03-18T14:48:28.279Z","text":"Hello Marcy, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Rosa Magdaleno"},"datePublished":"2020-11-24T00:31:33.771Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2020-11-24T15:07:28Z","text":"Great to hear! We appreciate your review and hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Jesse Mendoza"},"datePublished":"2020-11-18T20:22:16.302Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"I should have walked away from the sales women and I regret buying my glasses here.i new I made a big mistake close to 500 dollars..i now go to wall Mart vision.i got ripped off don't get ripped off.i learned live and learn.","comment":{"@type":"Comment","name":"","datePublished":"2020-11-19T17:07:51Z","text":"Hello Jesse,\nWe are so sorry to hear this! We do provide every customer with a 30-day satisfaction guarantee! If you are still within that time frame, please visit a local LensCrafters for a return! Best Regards."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Claudia Franco"},"datePublished":"2020-11-12T02:22:31.273Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great service and products.","comment":{"@type":"Comment","name":"","datePublished":"2020-11-13T19:40:21Z","text":"Great to hear! We appreciate your review and hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Elizabeth Brizuela"},"datePublished":"2020-11-01T07:55:20.633Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The eyewear consultants were extremely helpful. I am very happy with the purchase of the frames selected. Exceptional customer service was provided. Consultant went above and beyond my expectations. The visit was the highlight of my day. Thank you!💛","comment":{"@type":"Comment","name":"","datePublished":"2020-11-02T15:17:18.655Z","text":"Hello Elizabeth, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Bubba Boo"},"datePublished":"2020-10-30T17:13:20.812Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"My sibling made an appointment and we had to wait outside for someone to come get us and walk us to the location. They were notified by a call and the lady gave attitude to my sibling. We waited outside for 15min and no one came to get us. We ended up going to the Macy’s LensCrafters which was much better, convenient and had friendly staff.","comment":{"@type":"Comment","name":"","datePublished":"2020-11-02T21:28:52Z","text":"Hello T E, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We apologize that we did not exceed your expectations during your visit. We value our customer’s feedback! Please go to https://www.luxotticacustomercare.com/lenscrafters to provide your information so we can contact you and work to resolve the issue."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Shelsy Posadas"},"datePublished":"2020-03-05T22:22:57.174Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Best place I’ve ever been too! Excellent customer service! Thank you dr lam","comment":{"@type":"Comment","name":"","datePublished":"2020-03-12T03:46:40Z","text":"Awesome to hear! We appreciate your review and hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Rick Baca"},"datePublished":"2020-02-20T19:52:35.461Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Friendly helpful staff that took the time to take care of me with everything","comment":{"@type":"Comment","name":"","datePublished":"2020-02-26T20:52:40Z","text":"Hi Rick! Thank you for your review. Our associates are some of the best around and we are always happy to hear our customers feel the same! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"David Cho"},"datePublished":"2020-01-16T02:10:12.926Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Second time here looking for frames only. Made a purchase this time and I have to say I am very pleasantly surprised with the customer service and lack of sales pressure, which I heard is a problem sometimes. I have had the same optometrist for years and really not looking to change, except the choice of frames in his place is limited. Came one before to look around and make a “short list” and service was pleasant as I recall. Today, greeted and asked if I needed help. Didn’t think I did since I knew what I wanted, so he walked away. When I did have a question he was very helpful and finished the sale. He did ask if I needed the prescription filled here and when I said I didn’t, he moved on. Even offered me the AAA discount which I would not have thought to ask. Score!!!!\n\nI also have to say, compared to Montebello location where I was ignored, this place has a larger selection it seems as well. Maybe just larger space but feels like they have more in store to choose from.","comment":{"@type":"Comment","name":"","datePublished":"2020-01-17T17:12:00Z","text":"Hi David! Thank you for sharing your experience. We appreciate the positive review and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Superdaverides 2015"},"datePublished":"2019-12-14T15:42:29.856Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Quick","comment":{"@type":"Comment","name":"","datePublished":"2019-12-23T19:07:45Z","text":"Hi David! Thank you for your review! We appreciate the feedback and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Barn Boy"},"datePublished":"2019-11-28T01:19:40.079Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"They decide to close 3 hrs earlier than the time posted online. It was NOT a holiday or anything for that matter. Total waste of time.","comment":{"@type":"Comment","name":"","datePublished":"2019-12-20T16:21:51Z","text":"Hi Barn Boy, thank you for your review. We are sorry to hear about your experience. We aim to consistently meet and surpass customers' expectations. Please go to bit.ly/LC-LUX so we can follow up with you directly."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"C.M."},"datePublished":"2019-11-14T18:33:35.264Z","reviewRating":{"@type":"Rating","ratingValue":"4","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Edgar Petrosyan"},"datePublished":"2019-08-30T03:17:28.126Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I love this location. Dr. Lam was great! He really took his time doing my exam, explaining treatment and answering all my questions. The staff was outstanding, great customer service. I purchased my glasses and soon after returned for a second pair. I will recommend everyone to Dr. Lam and this store overall.","comment":{"@type":"Comment","name":"","datePublished":"2019-09-24T19:43:03.318Z","text":"Hi Edgar! Thank you for your review. Our personnel are some of the best around and we are always happy to hear our customers feel the same! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Chris Quiroz"},"datePublished":"2018-07-28T23:26:47.231Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"All the employees at Lenscrafters are very helpful and nice.Also a big thank you to Rafael who was able to explain to me about all the unanswered questions I had with out me having to ask them!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"CAR LOS"},"datePublished":"2017-09-16T23:52:04.337Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The Doctor was so honest recommended me the best for my glasses. Also great service.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Alyssa Medina"},"datePublished":"2017-08-28T20:35:14.159Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Me and my wife walked into this location. We waited about 15 minutes while two gentlemen who appeared to work there talked to one another with no customer around them. We left. We came back, again with the same result. No help for about 10 minutes. I'm not sure if I was supposed to have customer service at this location. I will not be back here.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"TLCha"},"datePublished":"2017-07-30T23:09:11.764Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"From my first step in to my last wave goodbye, and everything in between, I was treated with care! I went in for an eye exam and to buy new glasses, and all the girls at the front were super friendly and attentive. I had three of them running up and helping me with getting my frames, getting my insurance squared away, scheduling me in, everything! Even when I had my eyes dilated and couldn't see my own face in the mirror, the girls even helped me pick out a pair of glasses that was complimentary to my face. Dr. Gonzalez was extremely kind, knowledgable, and made my experience a memorable one. I felt like he actually cared about me as a patient, which I do not feel from most doctors. When I got the call that my glasses had arrived, the fit and prescription were perfect and I am now writing this review with my cool new blue IQ glasses that make me feel like my eyes are actually open! Coolness!! These guys are the coolest and I'm super happy to have met them all! :) Also, Dippin' Dots is right next to this place, so even if you don't need glasses you should just go and say hi after you get your fix of Dots.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"M S"},"datePublished":"2017-06-16T00:19:32.442Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"DORA YOU ARE GREAT! Thank you for making me feel confident with my purchase and making the entire experience really enjoyable. I would 100% come back again. Thank you for every!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"JacobJee"},"datePublished":"2017-06-01T17:55:58.353Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Glasses done here are made same day! Unlike other offices where you have to wait weeks. Great customer service too.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Veronica Silva"},"datePublished":"2017-04-03T14:47:57.386Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"I had a very poor experience there. The staff is not trained properly.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Samuel Mix"},"datePublished":"2017-02-04T00:43:07.002Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Nelson Mendoza"},"datePublished":"2017-01-14T17:48:27.256Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The best place to get glasses.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Holly"},"datePublished":"2017-01-03T06:59:19.853Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I thought the staff was terrific, friendly and efficient. The Eye Dr. was wonderful and explained what was going on with my right eye in detail. In spite of being in the Xmas rush, I was very pleased and so was my son.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"safdar imam"},"datePublished":"2016-10-09T07:55:29.357Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"After my visit to Lenacrafter, I was curious and came here to see reviews. It was as expected ... Not even 1 star is what I can say. They are all salesman trying to extract money for unnecessary things. I talked with my friend and it was same experience . They asked for eye imaging and didn't mention that there is charge of 40$ which is not covered . I had similar experience at other locations and gave it second chance but I think it's done !! I will ask my company and friends to avoid it.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Robert Sarmiento"},"datePublished":"2016-09-23T17:28:25.875Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Systems were down made me wait for no reason. Thanks a lot LensCrafters!!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Amy Kwan"},"datePublished":"2016-08-14T11:29:05.997Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Lenscrafter has very bad customer service and might overcharge you if you are using insurance. I was at Lenscrafter on 8/13/16 @ 10:30 am, Saturday. Trying to get 3 prescription glasses, 2 with insurance and 1 paying out is pocket. We were there for more then 2 hours. At the end of 2 hours we were out of patients and agreed upon getting 2 pairs only (1 with insurance and 1 out of pocket). It was all good until I walked out the door and looked at the receipt and found that they overcharged me $60 on the pair that I used insurance. I went back trying to tell them that they overcharged me $60 on the frame (my insurance covers the frame in full). But the guy called Ralph (I think) said that the $60 was not charged and asked me to use my cell phone to check with my credit card account. Really? I signed for it, my signature is on the bottom of the receipt and he told me that he didn't charge me that amount? My husband was trying to tell him to look at the receipt and he did not use any language that is inappropriate but was frustrated, because Ralph did not listen to what we are trying to point out to him. He basically told us to be quite and call my credit card company. He even got up and tell my husband to shut up or he won't help (may not be exact wordings, but it is how I feel I was treated). He is not helping anyways. This is their customer service. I guess when the computer do all the pricing for them, they don't know how to do the calculation and assumed the computer must be right. Then another guy (didn't get his name) offered to help. He did the manual calculation himself and he knows it is an overcharge but did not know why and try to fix it manually by writing down everything that we previously done for the last 2 hours on the computer. I got upset when he told my husband that he would whether be dealing with me than him now (in front of my kids). That is when I told him to return everything and just return the money to my credit card. We ended up paying for the pair that we paid out of pocket because it was ready at the end of all these. But we will never come back again. They have very bad customer service and they might overcharge you if you are using insurance. We ended up getting the other 2 pairs at Sears Optical. They have the same glasses, with the insurance we ended up paying $70 less than at Lenscrafter, plus Sears did not overcharge me $60. We were at Sears for maybe 30 minutes and got 2 pairs. They might not have the computer fitting technology that Lenscrafter has and you cannot pickup the glasses in an hour, but with the money you save and the customer service that we were getting, I would whether have my business somewhere else than Lenscrafter. Lenscrafter may have the computer fitting but it took forever. Your picture have to be taken at least 3 times and if they hit the wrong button it has to be retake again. And with the transitional lenses that we are ordering, we will still have to wait 1 week at Lenscrafter. Lenscrafter has very bad customer service and to my opinion might overcharge you if you are using insurance. $60 was not explained to me why it is charged, but according to my insurance, it covers all of my frame cost, so to my opinion, the $60 is a mystery charge. They are in a service industry and this is not how you treat a customer. At least one need to listen to what the customer has to say, but they cannot even do that. Have your business somewhere else.\n\nUpdate: just checked with my credit card. They did not return the correct amount. $60 still missing. Filling dispute with my credit card company instead. Done dealing with Lenscrafters.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Fina Meza"},"datePublished":"2016-07-02T23:36:58.194Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Rae SY"},"datePublished":"2016-05-16T19:31:14.143Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"This LensCrafters is horrible. I went in recently for an eye exam and new glasses. I was there for 3 hours. The staff has no organization and the girls that work there are clueless and unprofessional. I called twice following up to see if they had a pair of eye glasses in stock. I was told a call back and never received one. I called a different LensCrafters in the surrounding area. They were able to find the eyeglasses I wanted in the brand I wanted as well. This location offers you poor service overall. I suggest going somewhere else.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters"},"author":{"@type":"Person","name":"Adam C"},"datePublished":"2015-08-24T18:03:11.757Z","reviewRating":{"@type":"Rating","ratingValue":"2","bestRating":"5"},"reviewBody":"Came here for a eye exam and seems like there all just salesmen trying to get your money. Got a pair of glasses and was told about insurance on them and was charged $20 in which was never brought up and never agreed to.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}}]</script>
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DEDICATED TO YOUR EYES
Discover excellence in every detail at LensCrafters. Visit us for your personalized eyecare experience and find your perfect look! Get 40% off Prescription Glasses (includes designer frames + lenses). Schedule your eye exam now. We accept most vision insurance plans, including: Aetna, EyeMed, Humana, United Healthcare Vision, Davis Vision by Versant Health and many more. At LensCrafters all prescriptions are welcome!

Plaza At West Covina

Closed. Opens today at 11:00 AM
4.8 out of 5.0
(420 Google Reviews)
Find available eye exam appointments
And more appointments available
for you and your family
schedule now
Or call
(626) 814-4681

Store Information

496 Plaza Dr
West Covina, CA 91790-2854
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Phone:(626) 814-4681

Store Hours

Saturday11:00 AM - 8:00 PM
Sunday11:00 AM - 6:00 PM
Monday11:00 AM - 7:00 PM
Tuesday11:00 AM - 7:00 PM
Wednesday11:00 AM - 7:00 PM
Thursday11:00 AM - 7:00 PM
Friday11:00 AM - 8:00 PM

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The destination for vision insurance members. Many insurance plans accepted.
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Visit us at LensCrafters 496 Plaza Dr

496 Plaza Dr LensCrafters is dedicated to providing quality eyecare to ensure you always see your best. We offer comprehensive eye exams, a complete range of premium lens solutions and a wide assortment of designer brands including Prada, Versace, Dolce & Gabbana, Ray-Ban, Oakley, Persol and many more. We accept most vision insurance plans, including: Aetna, EyeMed, Humana, United Healthcare Vision, Davis Vision by Versant Health and many more. At LensCrafters all prescriptions are welcome!
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Google Reviews forLensCrafters West Covina, CA

4.81/5
(464 reviews)
Richard Brewer
April 11, 2025
5.0/5
Great staff. I felt welcomed. The whole staff were friendly and very personable I'd give six stars if I could.
Christine Lorenzana Bello
April 06, 2025
5.0/5
Marie Yosuico is great…
Response from LensCrafters
April 07, 2025
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Rodney Tomey
April 06, 2025
5.0/5
I just needed glasses repaired, Mai was so wonderful she fixed them in just a couple minutes. She was so helpful, I will definitely be a repeat customer with Lenscrafters
Response from LensCrafters
April 07, 2025
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
  • ...
serafin Trejo
April 01, 2025
5.0/5
I just left lensCrafters and feel more confident about My eye health. Very through exam. Kudos to entire staff.
Response from LensCrafters
April 02, 2025
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Josh Wu
March 29, 2025
5.0/5
Great customer service. They have a great selection of glasses and their team is very helpful in helping you choose the perfect fit. Highly recommend coming here for glasses and sun glasses!
Response from LensCrafters
March 30, 2025
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Ruth Baas
March 26, 2025
5.0/5
Shout out to the optician Cookie who went above and beyond to help me figure out the issues I was having with my glasses. She was spot on when she suggested having my eyes rechecked because she thought maybe prescription was off and she was completely right! I had them rechecked and my RX for glasses changed. Thank you Cookie!!
Response from LensCrafters
March 27, 2025
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
  • ...
Crystal Casas
March 22, 2025
5.0/5
Response from LensCrafters
March 23, 2025
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Ann Echeverria
March 19, 2025
5.0/5
Very friendly. Fixed my glasses saved my life. Thank you Marie from West Covina. Great customer service
Response from LensCrafters
March 20, 2025
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
james green
March 18, 2025
5.0/5
Amazing customer service, got my dad's glasses fixed in 30 min
Response from LensCrafters
March 19, 2025
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
  • ...
Yamely Islas
March 17, 2025
5.0/5
Valeria was very helpful and provided professional customer service.
Response from LensCrafters
March 18, 2025
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
LIONEL RAMBISH
March 10, 2025
5.0/5
Marie was great thank you
Response from LensCrafters
March 12, 2025
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Marie Yosuico
March 10, 2025
5.0/5
Shoutout to Valerie and the whole team! Best customer service experience ever!
Response from LensCrafters
March 11, 2025
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
  • ...
Jorge Garcia
March 10, 2025
5.0/5
Marie is amazing!!!!!! 10 out of 10
Response from LensCrafters
March 11, 2025
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Stephanie Rodriguez
March 08, 2025
5.0/5
Marie was amazing & made the process really easy!
Response from LensCrafters
March 09, 2025
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Caitlin Ashley
March 07, 2025
5.0/5
Valerie was awesome! She has a friendly approach and reassuring me of the process. Which made it a nice experience!
Response from LensCrafters
March 08, 2025
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
  • ...
Mirna Serna
February 26, 2025
5.0/5
My family appreciated the great service and patience with choosing my son’s baseball glasses. Thank you
Response from LensCrafters
March 03, 2025
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Lori Mosqueda
February 24, 2025
5.0/5
I have been coming here for years to get glasses adjusted. Today Marie greeted me with with a friend ly smile and took care of me within minutes. I'm so grateful my glasses are no slidding off my nose anymore.
Response from LensCrafters
March 05, 2025
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
catlike ghost
February 23, 2025
5.0/5
Marie was so sweet helping us 10/10 would come again!!!
Response from LensCrafters
February 24, 2025
T!!.!
  • ...
Dean Lee
February 17, 2025
5.0/5
Good customer service !
Response from LensCrafters
February 18, 2025
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
emma y
February 16, 2025
5.0/5
Response from LensCrafters
February 17, 2025
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
d fan
February 08, 2025
5.0/5
Good service
Response from LensCrafters
February 09, 2025
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
  • ...
kevin lopez
February 07, 2025
5.0/5
Response from LensCrafters
February 07, 2025
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Ramiro Cisneros
February 03, 2025
5.0/5
I went her to replace the nose pad on my glasses. Elsa provided me with great customer service and was very prompt.
Response from LensCrafters
February 04, 2025
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Adam Valencia
February 03, 2025
5.0/5
Response from LensCrafters
February 04, 2025
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
  • ...
Bernie Faller
February 03, 2025
5.0/5
Valerie was extremely helpful and fixed my bent glasses frame. You can always rely upon Lens Crafters to hire and train great employees like Valerie!
Response from LensCrafters
February 04, 2025
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
aaliyah rivas
February 02, 2025
5.0/5
Today we had a great experience with Elsa and Kelly. They helped adjust our glasses and were very informative about the process.quick service and kind greeting. Thank you, Rivas family
Response from LensCrafters
February 03, 2025
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Delores Hernandez
February 01, 2025
5.0/5
Response from LensCrafters
February 02, 2025
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
  • ...
Juan Andrade
January 28, 2025
5.0/5
Excellent service, they attended to me quickly and in a very friendly manner, the staff and the store add a clean and professional environment, I definitely recommend them.
Response from LensCrafters
January 29, 2025
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Guillermina Diaz Possible
January 28, 2025
5.0/5
I was very happy with the service
Response from LensCrafters
January 29, 2025
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Andrea
January 26, 2025
5.0/5
Steven helped me when I came in and I must say he has a natural amazing personality! He was very welcoming, sweet and very helpful. If you come to the West Covina Lens Crafters, ask for Steven. He makes the whole experience a treat!
Response from LensCrafters
January 27, 2025
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
  • ...
Michael Escalera
January 25, 2025
5.0/5
Helped me with adjustments for free ! Very kind.
Response from LensCrafters
January 26, 2025
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Loree Propheter
January 25, 2025
5.0/5
Super quick and efficient made for a great experience.
Response from LensCrafters
January 26, 2025
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Jorge Lopez
January 25, 2025
5.0/5
Marie did a great job helping me with my glasses adjustment :)
Response from LensCrafters
January 26, 2025
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
  • ...
Jesus Hernandez
January 22, 2025
5.0/5
valerie was very helpful
Response from LensCrafters
January 23, 2025
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Erin McGlothen
January 20, 2025
5.0/5
They did really well taking care of a readjustment for my daughter. They were really attentive and sweet
Response from LensCrafters
January 21, 2025
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
helene yanes
January 18, 2025
5.0/5
Response from LensCrafters
January 19, 2025
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
  • ...
Francis Corpuz
January 14, 2025
5.0/5
Very well and professional
Response from LensCrafters
January 15, 2025
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Robert Blount
January 14, 2025
5.0/5
Amazing service from Marie!
Response from LensCrafters
January 15, 2025
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Abraham Pomp
January 12, 2025
5.0/5
Great customer service care Best Lens Crafters I’ve been to in California
Response from LensCrafters
January 13, 2025
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
  • ...
Marie Recinto
January 04, 2025
5.0/5
Response from LensCrafters
January 05, 2025
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Stephanie Brant
January 04, 2025
5.0/5
Brian was amazing!! Took the time to go through so many frames until I found one that I liked. He was personable and made me feel at ease. I would go to Brian every time! Thank you, Brian for your patience when the store was closed to make sure I left satisfied and not rushing me!
Response from LensCrafters
January 05, 2025
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
John G Garcia
December 16, 2024
5.0/5
Stephen assisted me today with the repair of my glasses. I only had to wait about 15 minutes and his service was excellent. The West Covina store at LensCrafters has always given me great service. Thank you.
Response from LensCrafters
December 18, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
  • ...
Donna Mcalmond
December 12, 2024
5.0/5
Crystal was knowledgeable and professional. She explained every step of the process.she gave opportunity to ask questions. Great experience!
Response from LensCrafters
December 16, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
sheraleen perez
December 09, 2024
5.0/5
Everyone was professional. Marie was exceedingly helpful during our visit.
Response from LensCrafters
December 10, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
C S
December 08, 2024
5.0/5
Marie is Excellent! Highly recommended.
Response from LensCrafters
December 09, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
  • ...
Anahi
December 07, 2024
5.0/5
I had a great experience at LensCrafters! I stopped by to have my glasses adjusted, and the staff was incredibly friendly and professional. They took the time to ensure my frames fit perfectly and were comfortable. The process was quick, and they explained everything as they worked. It’s so nice to see a team that cares about customer satisfaction. Highly recommend for anyone needing eyewear adjustments or new glasses!
JAMES VONS
December 06, 2024
5.0/5
Ask for Crystal! Crystal was most helpful getting me a new pair of glasses at a price that fit my budget.
Roland Salonga
December 01, 2024
5.0/5
Marie from Lenscraft Plaza West Covina is so accommodating and courteous. She help me the entire process to ensure I will get the best products and made my purchased worth. Kudos to her 👏👏👏
Response from LensCrafters
December 10, 2024
Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!
  • ...
Alyiah Nelson
November 22, 2024
5.0/5
Tightened my lenses thanks crystal
Response from LensCrafters
November 26, 2024
Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  
Ray Martinez
November 19, 2024
5.0/5
Excellent service.
Response from LensCrafters
November 22, 2024
Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!
  • ...

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