<script type="application/ld+json">{"@context":"http://schema.org","@type":"SpecialAnnouncement","name":"SPRING SALE EVENT","text":"Limited Time Only! Get <b>30% off designer frames + 50% off lenses.</b> Come in and see our new styles from top designer brands and find the perfect pair just for you! Schedule your eye exam now. We accept most vision insurance plans, including: Aetna, EyeMed, Humana, United Healthcare Vision, Davis Vision by Versant Health and many more. At LensCrafters all prescriptions are welcome!","category":"https://www.wikidata.org/wiki/Q81068910"}</script><script type="application/ld+json">{"@context":"http://schema.org","@type":"AggregateRating","itemReviewed":{"@type":"LocalBusiness","name":"Macy's - Westfield Fashion Center"},"ratingValue":"4.9 out of 5.0","reviewCount":186}</script><script type="application/ld+json">[{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Caleb Hansford"},"datePublished":"2025-01-19T02:58:08.615Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Daryoush was absolutely amazing and fixed my glasses with the utmost patience and care!! I’d highly recommend him !!!","comment":{"@type":"Comment","name":"","datePublished":"2025-01-20T02:04:12.58Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Arash Farin"},"datePublished":"2024-12-30T02:25:25.298Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Daryoush was fantastic!","comment":{"@type":"Comment","name":"","datePublished":"2024-12-31T01:53:03.148Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"QIONG LIU"},"datePublished":"2024-12-20T00:34:43.837Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-12-21T01:22:59.641Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Ursula"},"datePublished":"2024-12-06T19:36:22.084Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Daryoush was excellent. Stellar customer service, friendly and knowledgeable. Thank you!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Suren Khachatryan"},"datePublished":"2024-11-30T00:41:29.442Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Thank you Daryoush M. for your help","comment":{"@type":"Comment","name":"","datePublished":"2024-12-10T19:55:42.993Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"beyence beyence"},"datePublished":"2024-11-14T03:08:41.691Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Daryoush was great, he fixed 3 of my sunglasses that I bought from sunglasses hut, and the guy upstairs couldn’t fix them. He’s very sweet and caring.","comment":{"@type":"Comment","name":"","datePublished":"2024-11-14T18:56:12.885Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Kathleen Harmond"},"datePublished":"2024-11-08T21:01:03.538Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I stopped in to the bottom floor of Macy’s and discovered a Lencrafters. My favorite sunglasses needed an adjustment. The optician on duty was Daryoush. He was happy to help me and couldn’t have been nicer. It’s such a pleasure these days to receive customer service from a knowledgeable, pleasant and efficient person. Problem solved and I left with a smile! Highly recommend Daryoush.","comment":{"@type":"Comment","name":"","datePublished":"2024-11-11T20:16:27.266Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Dani Young"},"datePublished":"2024-11-04T23:36:43.935Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Excellent service! Daryoush was fantastic and fixed the issue with my glasses in no time. And at no charge!","comment":{"@type":"Comment","name":"","datePublished":"2024-11-05T21:48:20.471Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Chris Wills"},"datePublished":"2024-11-01T00:28:36.687Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Nelly was great and super helpful!","comment":{"@type":"Comment","name":"","datePublished":"2024-11-05T19:01:59.298Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Meruzhan Sargsyan"},"datePublished":"2024-10-31T03:35:36.491Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I was in a rush since my glasses broke recently and I got a new amazing pair in a very short time with LensCrafters. Daryoush helped tremendously by being very caring and interested in my choice and situation. He was very careful when taking measurements and he kept in touch in order to get the order to me. Thank you very much Daryoush and LensCrafters!!","comment":{"@type":"Comment","name":"","datePublished":"2024-11-04T20:19:38.523Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"David St John"},"datePublished":"2024-10-23T21:20:34.534Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Best customer service…","comment":{"@type":"Comment","name":"","datePublished":"2024-11-01T18:39:25.402Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Michael Laboy"},"datePublished":"2024-10-19T02:44:47.219Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great customer service, Nelly and Ruben helped me out really quick with lens replacements, didn’t even take 10 minutes.","comment":{"@type":"Comment","name":"","datePublished":"2024-10-22T20:41:02.01Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Gloria Samaan"},"datePublished":"2024-10-18T23:08:50.428Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Nelly is so great! I have gone to her many times @Lens Crafters on Riverside Drive in Sherman Oaks and she’s always so great about checking on insurance, helping me pick out flattering frames for my face shape and does all of this fast and with the style and classiness of customer service professional of a high end store. Not to mention, all the folks that work there are amazing like her.","comment":{"@type":"Comment","name":"","datePublished":"2024-10-22T19:15:43.689Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Jermaine Gordon"},"datePublished":"2024-09-26T23:08:20.335Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Nelly was such a great help! Thank you","comment":{"@type":"Comment","name":"","datePublished":"2024-10-02T19:58:38.801Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"George Babloyan"},"datePublished":"2024-09-19T06:11:07.653Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"So I originally gave this place 5 stars a few years ago because it was all-around amazing from all the years I've been coming here for my exams and purchases. It had a great team of optometrists and opticians that made this location perfect and far superior to any other lenscrafters branch, in my opinion.\n\nI want to keep the 5-star review because the opticians that are still here are still amazingly knowledgeable and helpful. Reuben was awesome!\n\nHowever, my recent disappointment seems to come from more on the management side in that there are no more optometrists at this location, hence no more eye exams, which comes as a major disappointment. The previous optometrists I've been seeing at this branch were phenomenal, especially Serine Mkrtchyan! I feel like lenscrafters really dropped the ball on letting an amazing team go like that. The team went above and beyond and made everything enjoyable and easy, from the exams to shopping for frames.\n\nSo begrudgingly, I went to the location upstairs in the mall, and they couldn't even find my previous prescription info even though they're both lenscrafters? I'm not sure how that works when I've been to other branches and they were able to pull up my prescription history from other locations as they should all be on a connected network. On top of that I'm not completely happy with my new prescription from the upstairs location and have to take time out to get that corrected which is something I've never had to do here. It felt like the optometrist upstairs wasn't interested in paying attention when I told her my current prescription is -2.75 when she was unable to find my prescription history and gave me a new prescription of -2.00 with different contacts than before so the new prescription doesn't give me nearly as clear vision as I had previously.\n\nNeedless to say, it seems I'll have to look elsewhere for my eye exams moving forward, which is a shame because this location made the whole process less of a chore and more fun over the years. Sadly, it's the end of an era.","comment":{"@type":"Comment","name":"","datePublished":"2024-09-19T15:21:20.541Z","text":"Thank you for your review. We are sorry to hear that your experience at LensCrafters did not meet your expectations. We strive to provide the best customer service in the industry. Please go to https://luxotticacustomercare.com/lenscrafters/careformso we can work to correct this issue for you."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"mehrnaz emami"},"datePublished":"2024-09-14T19:31:51.007Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Excellent customer care , client center , caring and nice . I walked there because the screw of my glasses was broken . They fixed it right away and no charge","comment":{"@type":"Comment","name":"","datePublished":"2024-09-20T18:22:37.585Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Maria Nunez"},"datePublished":"2024-09-08T00:01:29.301Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Nelly and Reuben were a delight! Reuben helped readjust my current frames to the right fit. Nelly is the perfect host for helping you find the right frames for your face shape. Very welcoming and knows how to make you feel comfortable so you don’t feel pressured. I visited with my 6 year old and she accommodated both of us without any issues! Best experience i’ve had at a LC 🤩","comment":{"@type":"Comment","name":"","datePublished":"2024-09-11T19:59:02.418Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"anna mouradian"},"datePublished":"2024-09-06T21:07:09.806Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Thanks to Nelly for her professional and friendly service. I will return to this location because of her\nthank you!","comment":{"@type":"Comment","name":"","datePublished":"2024-09-12T19:58:57.609Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"John Colangelo"},"datePublished":"2024-09-05T22:46:49.904Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Nelly and Don were amazing. They have the finishing touch on service and repairing my glasses.","comment":{"@type":"Comment","name":"","datePublished":"2024-09-12T20:11:57.95Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Steve Green"},"datePublished":"2024-08-24T21:10:23.177Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Nellie was so helpful and friendly when I purchased my prescription Ray Ban sunglasses a few months back. And when I dropped them, she kindly fixed them (popping a lens back in that had fallen out) for no charge. Thank you, Nellie!","comment":{"@type":"Comment","name":"","datePublished":"2024-08-25T08:31:59.11Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Evan Salama"},"datePublished":"2024-08-10T04:54:14.618Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Darayoush was the nicest and most patient (and helpful) person I’ve ever met. Took the time to fix my glasses and help me get a pair that was perfect for me. Whatever you’re paying him, it’s not enough! Thank you!","comment":{"@type":"Comment","name":"","datePublished":"2024-08-11T01:22:11.208Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Lori Chapman"},"datePublished":"2024-08-08T22:32:55.74Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"They fixed my glasses free of charge, we’re helpful and accommodating. Highly recommend!","comment":{"@type":"Comment","name":"","datePublished":"2024-08-09T06:33:21.986Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Aplavya Gupta"},"datePublished":"2024-08-05T02:30:18.108Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Daryoush at LensCrafters was very helpful. Is very knowledgeable and will go out of the way to help","comment":{"@type":"Comment","name":"","datePublished":"2024-08-06T00:47:56.928Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Bryan Medina"},"datePublished":"2024-07-27T18:47:41.286Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Don and Nelly were wonderful!","comment":{"@type":"Comment","name":"","datePublished":"2024-07-28T04:52:21.888Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Clayton"},"datePublished":"2024-07-08T02:06:24.235Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Went to get glasses fixed after being bent and Daryoush worked magic and fixed them","comment":{"@type":"Comment","name":"","datePublished":"2024-07-09T00:28:41.846Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Narine Bedrosian"},"datePublished":"2024-07-06T18:15:48.184Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Daryoush went above and beyond helping my daughter pick up our glasses. He was extremely patient and told us to take as much time as she needed and we didn’t fell pressured or rushed. He even adjusted my frames as we were waiting and we wouldn’t be more happier with our entire experience!","comment":{"@type":"Comment","name":"","datePublished":"2024-07-07T04:09:48.132Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Mona Sobhani"},"datePublished":"2024-07-04T22:19:17.493Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Ellie did a great job! She helped adjust my frames. The fit is much better now.","comment":{"@type":"Comment","name":"","datePublished":"2024-07-05T04:41:45.396Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Andrew Surmak"},"datePublished":"2024-07-02T21:45:47.305Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Daryoush did a nice job adjusting my crooked nose bridge on my glasses.","comment":{"@type":"Comment","name":"","datePublished":"2024-07-03T05:01:54.62Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Deanna Kapelnikov"},"datePublished":"2024-07-02T03:07:06.115Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Thank you so much!","comment":{"@type":"Comment","name":"","datePublished":"2024-07-02T10:27:26.682Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Jessica Boal"},"datePublished":"2024-07-01T00:41:05.174Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Nelly helped fix my lenses into my frames with ease and was super helpful to get it done in a short amount of time! It was super easy like it should be! Thank you!!","comment":{"@type":"Comment","name":"","datePublished":"2024-07-02T03:51:18.625Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Dilcia Serrano"},"datePublished":"2024-06-27T01:38:25.503Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Daryoush was so amazing! I brought in a pair of glasses that were not originally purchased from lens crafters. I asked him if he would be able to adjust mine as they kept sliding off my face! Without hesitation he got to work! He finished them so quickly and they fit perfect now! He was so kind and I'm so greatful to have stumbled upon him as other optometrist refused to touch my glasses as they weren't purchased in house! Don't hesitate to visit this location, you won't regret it.","comment":{"@type":"Comment","name":"","datePublished":"2024-06-28T12:20:10.927Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Jennifer Veatch"},"datePublished":"2024-06-25T21:13:34.941Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Ruben was super helpful in replacing the lenses in my Tiffany's glasses!! Come visit these guys asap for your glasses needs!!","comment":{"@type":"Comment","name":"","datePublished":"2024-06-26T04:44:51.997Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Sameddin Ziaee"},"datePublished":"2024-06-16T19:56:44.449Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Nelly is the best! Very helpful and knowledgeable! And very honest!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Babetta Juergens"},"datePublished":"2024-05-30T00:39:18.343Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Nelly is the best!! She was so helpful","comment":{"@type":"Comment","name":"","datePublished":"2024-05-31T00:27:11.671Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Janet Nadjarian"},"datePublished":"2024-05-24T22:11:07.002Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Appreciate for the great work Darush","comment":{"@type":"Comment","name":"","datePublished":"2024-05-25T06:25:35.836Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Jacil Anduyo"},"datePublished":"2024-05-18T18:43:10.505Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-05-19T04:24:13.412Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Fio C."},"datePublished":"2024-05-17T00:52:27.36Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Daryoush was kind and helpful! Highly recommended!","comment":{"@type":"Comment","name":"","datePublished":"2024-05-18T00:27:23.677Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Rachel K."},"datePublished":"2024-05-16T02:12:07.36Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Nelly was very helpful in helping me select my new sunglasses and tightening them too! Thank you!","comment":{"@type":"Comment","name":"","datePublished":"2024-05-17T01:42:08.047Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"K D"},"datePublished":"2024-05-15T23:07:41.365Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Nelly is fantastic! Great customer service. Thank you so much","comment":{"@type":"Comment","name":"","datePublished":"2024-05-17T00:53:20.299Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Lydia Rome"},"datePublished":"2024-05-04T22:48:55.768Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Ruben helped me to fix my glasses. He was very nice and professional. Thank you Ruben!","comment":{"@type":"Comment","name":"","datePublished":"2024-05-05T06:35:11.345Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Jacqueline O'Neill"},"datePublished":"2024-04-24T22:53:45.858Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Nelly was extremely helpful with her time and fixing my mother’s glasses. Very patient and helpful!","comment":{"@type":"Comment","name":"","datePublished":"2024-04-25T06:46:10.996Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Jessica .Torres"},"datePublished":"2024-04-23T21:56:21.418Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Nelly was amazing! So attentive and friendly!","comment":{"@type":"Comment","name":"","datePublished":"2024-04-24T05:40:59.57Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Erika Valenzuela"},"datePublished":"2024-04-21T20:23:51.834Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Nelly was very helpful","comment":{"@type":"Comment","name":"","datePublished":"2024-04-22T05:46:57.99Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Deborah Kawashima"},"datePublished":"2024-04-17T23:52:59.214Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Nelly was GREAT!! So helpful & friendly… made my stopping a wonderful experience!!","comment":{"@type":"Comment","name":"","datePublished":"2024-04-19T00:09:51.521Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Wendy Devore"},"datePublished":"2024-04-16T21:37:24.029Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-04-17T05:26:43.71Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Aswad Forde"},"datePublished":"2024-04-16T06:21:34.55Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great service, very helpful.","comment":{"@type":"Comment","name":"","datePublished":"2024-04-17T01:23:29.6Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"A"},"datePublished":"2024-04-12T22:20:28.859Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Daruish in Lens Crafters sold me Meta Smart Glasses.\nThe most friendly customer service person in this world.","comment":{"@type":"Comment","name":"","datePublished":"2024-04-13T05:38:39.355Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"babak habibi"},"datePublished":"2024-04-08T23:58:38.381Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Daryoush fixed my glasses as nose pads changed . I do recommend to visit this lenscrafters .","comment":{"@type":"Comment","name":"","datePublished":"2024-04-10T00:14:17.448Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"roxanne Rosales"},"datePublished":"2024-03-31T02:24:38.136Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Daryoush was very helpful and attentive.","comment":{"@type":"Comment","name":"","datePublished":"2024-03-31T12:23:59.595Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Anthony Boyd"},"datePublished":"2024-03-28T22:00:52.798Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Don is the man!! Great service & super helpful team!","comment":{"@type":"Comment","name":"","datePublished":"2024-03-29T04:57:38.292Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Brianna Cartagena"},"datePublished":"2024-03-25T03:49:48.772Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great customer service, I was able to fix my sunglasses there within 20 minutes. Thanks a lot!","comment":{"@type":"Comment","name":"","datePublished":"2024-03-26T00:50:55.069Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"H T"},"datePublished":"2024-03-23T22:10:09.455Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"We had a great experience with Nelly and Don in LensCrafters at Macy's, Sherman Oaks.\nNelly is patient during the glasses selection process. She is detail-oriented and gives the best professional recommendations.\nConsidering its high customer care level, we recommend this location for buying new glasses.","comment":{"@type":"Comment","name":"","datePublished":"2024-03-24T08:18:11.64Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Vartan"},"datePublished":"2024-03-16T07:13:27.572Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great customer service the optometrist was amazing","comment":{"@type":"Comment","name":"","datePublished":"2024-03-17T01:14:03.752Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Elisha Levy"},"datePublished":"2024-03-12T23:01:09.687Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Nelly Very kind patient professional Makes customer feel happy.","comment":{"@type":"Comment","name":"","datePublished":"2024-03-13T06:24:28.66Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Valerie Giovanini"},"datePublished":"2024-03-08T19:04:52.79Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Darius was very helpful adjusting my glasses. They kept falling off my face and now they feel snug as a bug, in a rug! Highly recommend anyone for customer service at this lens crafters location!","comment":{"@type":"Comment","name":"","datePublished":"2024-03-09T04:36:05.615Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"A Duncan"},"datePublished":"2024-03-07T03:58:53.613Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Nelly was awesome - she fixed my glasses in two minutes!","comment":{"@type":"Comment","name":"","datePublished":"2024-03-08T02:04:05.904Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Vivian Hernandez"},"datePublished":"2024-03-07T00:27:18.704Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Thank you Nelly for your help! She was patient, helpful, informative, and kind! Great customer service!","comment":{"@type":"Comment","name":"","datePublished":"2024-03-07T07:04:51.034Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Gaby Gonzalez"},"datePublished":"2024-03-04T21:55:08.443Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Friendly fast service. Highly recommend.","comment":{"@type":"Comment","name":"","datePublished":"2024-03-05T03:39:16.732Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Sama Moghadas"},"datePublished":"2024-02-17T03:32:01.056Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"NELLY is the best. She is so patient, helpful, k owledebale a d amazing. I had gone to so many place could find thr right frames. She went over and beyond. Thank you!","comment":{"@type":"Comment","name":"","datePublished":"2024-02-18T13:56:13.761Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Eduardo Cruz"},"datePublished":"2024-02-13T22:55:17.5Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Gabriel Saint"},"datePublished":"2024-02-10T21:19:36.271Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Changed my lenses in 5 min. No wait. Don was helpful and pleasant.","comment":{"@type":"Comment","name":"","datePublished":"2024-02-11T04:37:08.496Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Paekx"},"datePublished":"2024-02-09T20:30:33.536Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I had the pleasure of being assisted by Daryoush which was an amazing experience. His expertise in eyewear made it fairly simple to choose the right frame and even offered to fix up my current glasses. Thank you so much. Amazing service!","comment":{"@type":"Comment","name":"","datePublished":"2024-02-10T04:34:28.393Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Iris España"},"datePublished":"2024-02-03T02:45:51.356Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Nelly was awesome 😎 great cx service","comment":{"@type":"Comment","name":"","datePublished":"2024-02-04T14:13:22.328Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"gianfranco di gianvito"},"datePublished":"2024-01-24T03:31:13.144Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great customer service very helpful","comment":{"@type":"Comment","name":"","datePublished":"2024-01-25T08:50:24.963Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"John Shartzer"},"datePublished":"2024-01-20T20:57:40.366Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I’m so thankful to the fine folks at this location, for helping bend my glasses back into shape, after my little toddler had some fun with them. It was quick and easy, and a very pleasant experience. Five stars!","comment":{"@type":"Comment","name":"","datePublished":"2024-01-21T05:39:05.921Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Michael Williams"},"datePublished":"2024-01-13T21:01:46.302Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Denise G."},"datePublished":"2024-01-12T03:17:38.145Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Dario was , friendly, courteous and fast!","comment":{"@type":"Comment","name":"","datePublished":"2024-01-13T08:34:18.804Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Ernest H"},"datePublished":"2024-01-05T07:21:31.562Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Special THANKS to Daryoush M. for Above & Beyond service/ experience!! 👍🏻 He fixed my mom's 👓 arm/leg that got dettached and needed a screw; something that other location's optician couldn't fix and told me that the bottom hole/part is too narrow and he doesn't have such kind of screw that would fit and that overall glasses and arm's holes don't align and it'll be very hard to fix it.","comment":{"@type":"Comment","name":"","datePublished":"2024-01-06T09:14:12.24Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Devon Colbert"},"datePublished":"2023-12-30T21:36:48.22Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Reuben was great! Very friendly and helped me super quickly. Highly recommend!","comment":{"@type":"Comment","name":"","datePublished":"2023-12-31T05:26:23.08Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Chakhoyan Ararat"},"datePublished":"2023-12-30T00:01:57.517Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Best lens crafters in Sherman Oaks !!\nAsk for Nelly","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"gayane karapetyan"},"datePublished":"2023-12-29T02:36:12.127Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great service! Especially from Don and Nelly.","comment":{"@type":"Comment","name":"","datePublished":"2023-12-30T11:50:48.139Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Valeria Hernandez"},"datePublished":"2023-12-28T04:10:36.93Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great customer service Nelly. Super helpful and friendly.","comment":{"@type":"Comment","name":"","datePublished":"2023-12-29T10:05:06.658Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Sandra Najera"},"datePublished":"2023-12-25T02:03:10.06Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Nelly, was amazing. She took her time. Was so lovely THE BEST CUSTOMER SERVICE.\nShe has great taste","comment":{"@type":"Comment","name":"","datePublished":"2023-12-26T02:05:27.364Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Rudy Kroell"},"datePublished":"2023-12-17T04:15:00.726Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I appreciate the help that Lens Crafters provided me. Thank you to Dayoush especially","comment":{"@type":"Comment","name":"","datePublished":"2023-12-18T08:11:57.088Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Sona Danielyan"},"datePublished":"2023-12-15T22:19:00.303Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Diana S"},"datePublished":"2023-12-05T22:13:28.476Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Daryoush M. Provided excellent service!!! Amazing thank you so much 😊","comment":{"@type":"Comment","name":"","datePublished":"2023-12-06T03:27:50.712Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Lindy Robbins"},"datePublished":"2023-12-04T03:40:48.67Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Nelly was so helpful and cheerful","comment":{"@type":"Comment","name":"","datePublished":"2023-12-04T05:17:32.187Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Samantha Blake"},"datePublished":"2023-12-03T21:49:39.35Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Ruben was so so so helpful and knowledgeable and so sweet. Would recommend this place 100 times. I’m extremely grateful he helped me","comment":{"@type":"Comment","name":"","datePublished":"2023-12-04T07:16:44.557Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Michelle De Broeck"},"datePublished":"2023-11-30T23:29:29.598Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Daryoush, was sympathetic and very helpful.","comment":{"@type":"Comment","name":"","datePublished":"2023-12-01T01:50:21.26Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Shelli Alexander"},"datePublished":"2023-11-29T01:17:33.443Z","reviewRating":{"@type":"Rating","ratingValue":"4","bestRating":"5"},"reviewBody":"WONDERFUL service!!!! So helpful!","comment":{"@type":"Comment","name":"","datePublished":"2023-11-30T07:51:27.803Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Arthur Tamazyan"},"datePublished":"2023-11-21T03:57:45.534Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Daryoush was an amazing help he helped me very quickly with my needs and got me right out; Thank you this man is amazing he made my day!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Chelle H"},"datePublished":"2023-11-14T03:22:17.934Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Thanks DARYOUSH for taking the time to get my eyewear together! You are truly appreciated...","comment":{"@type":"Comment","name":"","datePublished":"2023-11-15T06:52:55.881Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Tiayoka McMillian"},"datePublished":"2023-11-13T22:23:20.399Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Daryoush gave excellent service. Very professional and polite! So nice and ready to assist! Thank you for a great experience.","comment":{"@type":"Comment","name":"","datePublished":"2023-11-14T02:35:07.16Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Yesenia Acevedo"},"datePublished":"2023-11-04T17:37:59.7Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Thank you so much Nelly & Don for fixing my prescription sunglasses. Much appreciated your quick & friendly service.","comment":{"@type":"Comment","name":"","datePublished":"2023-11-05T06:57:48.531Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Renata Wolf"},"datePublished":"2023-11-03T20:29:51.82Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Daryoush gave excellent customer service. Knowledgeable and patient. 5 stars!","comment":{"@type":"Comment","name":"","datePublished":"2023-11-04T01:13:10.897Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Jackie"},"datePublished":"2023-11-02T21:39:45.571Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Don helped me with a missing screw on my sunglasses. Upon initial glance, he knew immediately what I needed, how long it would take to repair and what needed to be done. I’m grateful for his knowledge & assistance. Great service!","comment":{"@type":"Comment","name":"","datePublished":"2023-11-03T01:42:55.013Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Jessica Rodriguez"},"datePublished":"2023-10-28T20:54:18.596Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great customer service","comment":{"@type":"Comment","name":"","datePublished":"2023-10-29T02:45:36.593Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Olivia Garibay"},"datePublished":"2023-10-22T18:09:55.136Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Nally was very helpful and very friendly, and very useful with what I needed.","comment":{"@type":"Comment","name":"","datePublished":"2023-10-23T09:51:21.835Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Silvia Camargo"},"datePublished":"2023-10-14T06:09:21.884Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The sales person her name is Daryoush he has excellent costumer service","comment":{"@type":"Comment","name":"","datePublished":"2023-12-01T20:27:30.936Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Maria Molina"},"datePublished":"2023-10-08T22:26:07.177Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great service! They assisted me with fixing 2 pairs of sunglasses!","comment":{"@type":"Comment","name":"","datePublished":"2023-10-09T06:02:52.848Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Diane Zhu"},"datePublished":"2023-10-07T02:13:37.101Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"My glasses were not sitting on my face correctly and I came to this location for help. Nelly was patient and took the time to help me fix my glasses very quickly. I definitely recommend this place!","comment":{"@type":"Comment","name":"","datePublished":"2023-10-08T09:19:17.406Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Tyler Peterson"},"datePublished":"2023-10-02T00:36:58.021Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Ruben and Nelly were very helpful, thank you!","comment":{"@type":"Comment","name":"","datePublished":"2023-10-02T04:23:59.52Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Maria Olmedo"},"datePublished":"2023-09-30T21:45:41.06Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Gibbs was extremely helpful! She provided amazing customer service. I highly recommend this lens crafters.","comment":{"@type":"Comment","name":"","datePublished":"2023-10-01T01:54:05.759Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Catherine Mariano"},"datePublished":"2023-09-30T00:00:52.473Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"This is my second time coming here for my frame & lense and I have not regretted it . I was also here for my eye exam as well and I only had pleasant experiences. Come visit this branch and how convenient to do your shopping afterwards. The staff here are knowledgeable and very helpful 😊","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"KJ Rose"},"datePublished":"2023-09-27T23:08:08.504Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Rueben was beyond helpful and kind!!! I will make this location my “go to” spot for all of my eyewear needs!!! Thank you so much for everything!!!","comment":{"@type":"Comment","name":"","datePublished":"2023-09-28T02:08:18.25Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Artik A"},"datePublished":"2023-09-24T23:29:54.715Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very friendly staff","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"D M F"},"datePublished":"2023-09-21T18:12:55.511Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Don is the BEST!!!\nThank you, Lens Crafters ❤️","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Black Emerald"},"datePublished":"2023-09-19T02:23:25.263Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Came to Lens Crafters to have the nose pads on my eye glasses replaced, as they had broken off after regular wearing of the glasses. Daryoush was extremely polite, inviting and helpful with replacing them. Thank you so much Lens Crafters for having an amazing team member on your staff!!","comment":{"@type":"Comment","name":"","datePublished":"2023-09-20T19:09:13.97Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"harry avakyan"},"datePublished":"2023-09-14T23:16:33.679Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2023-09-14T23:35:41.219Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Claude Rossignol"},"datePublished":"2023-09-05T01:56:55.781Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Daryoush was an excellent help!","comment":{"@type":"Comment","name":"","datePublished":"2023-09-05T15:51:39.854Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Amy Keshishians"},"datePublished":"2023-08-29T21:04:53.721Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Daryoush was so helpful and professional. He helped me a lot. Recommend him","comment":{"@type":"Comment","name":"","datePublished":"2023-08-30T21:12:14.255Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Stephen Kim"},"datePublished":"2023-08-26T23:46:46.52Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I am a loyal LensCrafters customer. I needed my nose pads to be replaced. Daryousit was very courteous and helpful and took care of my eyeglasses. He followed up with a phone call when the glasses were ready. I appreciate the great service from Daryousit and LensCrafters.","comment":{"@type":"Comment","name":"","datePublished":"2023-08-28T20:20:32.754Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!\n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Arpineh Tatiossian"},"datePublished":"2023-08-26T21:13:46.193Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Ruben he is very helpful and he did a good job.","comment":{"@type":"Comment","name":"","datePublished":"2023-08-29T18:23:15.308Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!\n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Danny Morales"},"datePublished":"2023-08-10T00:26:07.941Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Outstanding customer service from Ruben. For your eyewear needs make sure to visit this location and ask for him. Thank you.","comment":{"@type":"Comment","name":"","datePublished":"2023-08-10T13:32:35Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Jerome Rubi"},"datePublished":"2023-08-09T23:35:23.563Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Was looking for the glasses the would comfortably fit my head but they didn't have the sapphire lenses. But happy with the frame and sapphire I got just a bit snug but not tight on my head.\n\nSales rep stuck with every detail of what I needed","comment":{"@type":"Comment","name":"","datePublished":"2023-08-10T14:49:13Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Gerrit Green"},"datePublished":"2023-08-05T19:41:41.748Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2023-08-07T22:29:24Z","text":"Thanks for your review! We are happy to hear our team was welcoming to you during your visit, making this a great experience for you. We look forward to your next visit!\n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Aaron Peerapruk"},"datePublished":"2023-07-21T23:51:37.809Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Excellent service. Staff is very friendly","comment":{"@type":"Comment","name":"","datePublished":"2023-07-22T15:40:42.405Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!\n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Melissa Avila"},"datePublished":"2023-07-14T00:22:35.098Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I needed my sunglasses tightened and Daryoush was very kind, helpful, and attentive.","comment":{"@type":"Comment","name":"","datePublished":"2023-07-20T22:21:58Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Josh Adamson"},"datePublished":"2023-07-03T19:55:32.931Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"So pleasant and helpful, will definitely come back to see them again!","comment":{"@type":"Comment","name":"","datePublished":"2023-07-20T02:43:27Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Eddie Lopez"},"datePublished":"2023-06-06T02:15:39.506Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2023-06-14T19:55:38Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! \n\n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Dave Rowe"},"datePublished":"2023-06-04T21:52:08.179Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Go see Don !!! … I have been to him in past , very helpful and friendly… takes care of any issues you may have … really fantastic customer service, much appreciate his helpful service","comment":{"@type":"Comment","name":"","datePublished":"2023-06-05T15:38:43Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Billie Roenne"},"datePublished":"2023-05-18T00:05:08.159Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Excellent service, precise work, great quality","comment":{"@type":"Comment","name":"","datePublished":"2023-06-08T13:59:41Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Spiro Skentzos"},"datePublished":"2023-04-11T02:13:19.645Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Don was so nice today. Fixed my glasses, when none of the other eye glass places in the mall could. Honestly, didn't know LC was in Macy's, but now I will be bringing my business there. He was so nice--thanks, Don. LensCrafters--he's a gem, better treat him right! ;)","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Sheila Santos"},"datePublished":"2023-04-10T21:25:56.12Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Everything was perfect. . Daryoush was the person that help me. :)","comment":{"@type":"Comment","name":"","datePublished":"2023-04-11T13:08:33Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Nelson and Raquel Castillo"},"datePublished":"2023-03-12T22:41:39.81Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Terrible customer service from the tall guy, they took forever to ring us up. Messed up my husband's insurance info, never called him back to pick up glasses. We won't be returning.","comment":{"@type":"Comment","name":"","datePublished":"2023-03-14T13:00:46Z","text":"Thank you for your review. We are sorry to hear your experience at LensCrafters did not meet your expectations. We strive to meet all of our customer needs. Please go to http://ms.spr.ly/62645L1Mj to follow up so we can redirect your concern to the appropriate person. "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"tatyana mascaro"},"datePublished":"2023-03-09T22:30:54.676Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Daryoush was excellent!!!!","comment":{"@type":"Comment","name":"","datePublished":"2023-03-15T19:54:39Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Max Specter"},"datePublished":"2023-02-25T02:12:11.735Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I had a tremendous experience with LensCrafters in the bottom of this Macy’s… Unlike any other LensCrafters, I’ve been to Ruben was my sales person and help me pick out a frame that was very unique and stylish for my face. He did so much to help me find another frame as well as explain to me the different options at LensCrafters can facilitate for my needs. If you have to go to any store, it would have to be this one tucked away safely and securely in the bottom of this Macy’s.","comment":{"@type":"Comment","name":"","datePublished":"2023-02-27T14:27:56Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Yvonne Hernandez"},"datePublished":"2023-01-25T22:51:30.178Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Ruben was very helpful with my eye glasses.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"lynn arthurs"},"datePublished":"2023-01-23T19:51:25.399Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I had an extraordinary repair experience with Don, the Optician, this morning. The wire embellishment on my frame came unhinged. He was friendly, and generous with his time and support to\nmake the repair. It is very refreshing to be the recipient of an act of kindness.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"James Boothe"},"datePublished":"2023-01-14T01:11:15.626Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2023-01-19T21:36:01Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Martha lopez"},"datePublished":"2022-11-11T22:23:33.937Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great experience thank Dalyush very nice and helpful men","comment":{"@type":"Comment","name":"","datePublished":"2022-11-16T15:22:50Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!\n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Judith Spiegel"},"datePublished":"2022-11-11T21:30:15.494Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Daryoush was extremely helpful and very pleasant ! Great service","comment":{"@type":"Comment","name":"","datePublished":"2022-11-16T15:00:03Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Gagik Kolotyan"},"datePublished":"2022-10-21T21:43:25.422Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Just got my sunglasses fixed by Daryoush. Amazing customer service","comment":{"@type":"Comment","name":"","datePublished":"2022-10-26T15:39:52Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Paxton Tait"},"datePublished":"2022-10-12T06:47:31.177Z","reviewRating":{"@type":"Rating","ratingValue":"4","bestRating":"5"},"reviewBody":"My Tom Ford aviators had one to many day 🍻 adventures and lost an lens. Never needed prescription glasses before so didn’t really know what my options were. They helped me get the right shades for next adventure cheers 🥂","comment":{"@type":"Comment","name":"","datePublished":"2022-10-12T13:54:39Z","text":"Thank you for your review Paxton! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Alayna Ilardo"},"datePublished":"2022-10-01T00:06:51.047Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Ruben was amazingly helpful!","comment":{"@type":"Comment","name":"","datePublished":"2022-10-06T13:25:59Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Oscar Simon"},"datePublished":"2022-09-26T23:27:40.991Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-09-27T14:54:29Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Elena Karoyan"},"datePublished":"2022-09-25T01:35:00.447Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I was very satisfied with customer service I was provided by the technician, Daryoush at the Lens Crafters, in Sherman Oaks. He was really helpful, helped me with my request and he is an expert in his work.","comment":{"@type":"Comment","name":"","datePublished":"2022-09-30T20:56:05Z","text":"Hi! Thank you so much for your review. We are excited to hear Daryoush was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Diane Robin"},"datePublished":"2022-09-08T03:27:40.359Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Darkish M was a fantastic optician!So kind and helpful!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Tony Grant"},"datePublished":"2022-08-31T23:27:58.709Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-09-01T14:25:08Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Felipe Valdivia"},"datePublished":"2022-08-28T02:21:51.508Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Fred Rad"},"datePublished":"2022-08-14T23:04:02.394Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"I have full coverage insurance, but they try to confuse you with selling (like a used car salesman) the options not covered by insurance. I went to another LensCrafter inside the mall , they treat me the same. I finally gave up & ended up taking the prescription to a local store to get my glasses. buyer be aware!!!\nUpdate: I filled out the complaint form 3 weeks ago no one has contacted me regarding my concerns yet. They just act that they care, bottom line they made the money from my insurance & they are laughing to the bank!!","comment":{"@type":"Comment","name":"","datePublished":"2022-08-15T16:36:08Z","text":"Thank you for your review. We are sorry to hear that your experience at LensCrafters did not meet your expectations. We strive to deliver the best service in the industry. Please go to https://www.luxotticacustomercare.com/lenscrafters to follow up so we can work to correct this issue."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"April Ortiz"},"datePublished":"2022-08-07T21:57:32.975Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Daryoush was so helpful and kind. I would recommend this place absolutely!","comment":{"@type":"Comment","name":"","datePublished":"2022-08-08T15:54:25Z","text":"Hi! Thank you so much for your review. We are excited to hear Daryoush was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"alexis ortez"},"datePublished":"2022-08-06T23:27:20.791Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Diana was the best !","comment":{"@type":"Comment","name":"","datePublished":"2022-08-11T18:25:29Z","text":"Hi! Thank you so much for your review. We are excited to hear Diana was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"F Wilson"},"datePublished":"2022-07-30T02:54:48.3Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Ruben was phenomenal . Thank you LensCrafters!","comment":{"@type":"Comment","name":"","datePublished":"2022-08-02T20:58:24.741Z","text":"Hi! Thank you so much for your review. We are excited to hear Ruben was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"ปณิชา ธนเดชจิราดล"},"datePublished":"2022-07-24T21:09:57.227Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-07-25T16:02:52Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Skip Jones"},"datePublished":"2022-07-20T23:11:16.572Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"What a great job Don did helping me get my vital glasses. Best service ever. Thank you Don!","comment":{"@type":"Comment","name":"","datePublished":"2022-07-21T15:50:31Z","text":"Hi! Thank you so much for your review. We are excited to hear Don was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Saunte Lowe"},"datePublished":"2022-07-14T11:25:24.359Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Thanks for the great service Don!!! Life looks brighter already ♥️","comment":{"@type":"Comment","name":"","datePublished":"2022-07-15T14:42:39Z","text":"Hi! Thank you so much for your review. We are excited to hear Don was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Thaiset Gonzalez"},"datePublished":"2022-06-25T20:14:38.129Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great location, and friendly staff. Ruben helped me recently and he gave me great customer service. I will come back.","comment":{"@type":"Comment","name":"","datePublished":"2022-06-28T20:31:20Z","text":"Hi! Thank you so much for your review. We are excited to hear Ruben was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Christal Deloney"},"datePublished":"2022-06-25T17:44:40.722Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-06-29T15:42:08Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Manny Gonzalez"},"datePublished":"2022-06-18T19:34:24.69Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Diane went above and beyond in helping me and my wife select my glasses and was very helpful in the process, great experience coming to this Lens crafters.","comment":{"@type":"Comment","name":"","datePublished":"2022-06-22T19:24:54Z","text":"Hi! Thank you so much for your review. We are excited to hear Diane was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Patricia Hernandez"},"datePublished":"2022-06-04T19:57:53.328Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Walked in and was attended immediately with curtesy.","comment":{"@type":"Comment","name":"","datePublished":"2022-06-09T15:55:54Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"leannh5"},"datePublished":"2022-05-31T00:19:44.236Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"While shopping at Macy’s I dropped my sunglasses and damaged one of the nose pads. To my surprise there was a Lens Crafters store inside Macy’s. Their representatives were very kind in assisting me, and one of these nice gentlemen quickly fixed my sun glasses with no charge. I will definitely come back here with my prescription!","comment":{"@type":"Comment","name":"","datePublished":"2022-05-31T14:19:16Z","text":"Hi! Thank you so much for your positive review. We are happy we could help with your vision needs and look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Sandra K. Horner"},"datePublished":"2022-05-18T20:55:38.846Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-05-19T20:05:18Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Dave Lichens"},"datePublished":"2022-05-18T19:43:44.452Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-05-19T20:05:15Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Tony Mclovin"},"datePublished":"2022-05-08T23:27:00.119Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"So kind and friendly they were they fixed my Ray-Ban’s free of charge couldn’t be happier","comment":{"@type":"Comment","name":"","datePublished":"2022-05-09T18:36:31Z","text":"Hi! Thank you so much for your positive review. We are happy we could help with your vision needs and look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Howard Mayo"},"datePublished":"2022-04-09T17:27:13.154Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Din was awesome. Helped me out with great professionalism. You have to go see him.","comment":{"@type":"Comment","name":"","datePublished":"2022-04-14T19:18:31Z","text":"Hi! Thank you so much for your review. We are excited to hear Din was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Zandor G"},"datePublished":"2022-03-20T04:29:04.922Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-03-22T20:21:24Z","text":"Great to hear! We appreciate your review and hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Don King"},"datePublished":"2022-02-24T19:01:38.679Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-03-01T18:51:05Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Trish Kinane OBE"},"datePublished":"2022-01-18T22:42:30.081Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Wonderful service from the very kind and friendly Mahtab","comment":{"@type":"Comment","name":"","datePublished":"2022-01-19T20:27:53.525Z","text":"Hi! Thank you so much for your review. We are excited to hear Mahtab was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"STEPHANIE TREIZMAN"},"datePublished":"2022-01-10T01:03:56.923Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very helpful to fix my frames! Thanks!","comment":{"@type":"Comment","name":"","datePublished":"2022-01-10T16:37:31.417Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"nakiska dave"},"datePublished":"2022-01-03T00:33:52.336Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I visited this place to fix my glasses, Don and Mahtab helped me out with it they’re amazing.","comment":{"@type":"Comment","name":"","datePublished":"2022-01-03T15:20:01Z","text":"Hi! Thank you so much for your review. We are excited to hear that Don and Mahtab were able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Adama Diallo"},"datePublished":"2021-12-30T02:04:58.069Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-12-30T15:44:47Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Ray Campbell"},"datePublished":"2021-12-06T20:34:20.726Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-12-07T20:40:18Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Yoly Escobar paz"},"datePublished":"2021-12-05T02:57:10.745Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Poornima Shubhakar"},"datePublished":"2021-11-24T19:00:13.331Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Giancarla Sambo"},"datePublished":"2021-11-12T21:52:24.982Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Diana is the best!! Thanks so much!!","comment":{"@type":"Comment","name":"","datePublished":"2021-11-17T15:56:53Z","text":"Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"danny zapien"},"datePublished":"2021-10-27T21:06:40.784Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"ismael camberos"},"datePublished":"2021-10-27T03:07:20.302Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Just giving a shout out to Diana for being super helpful and always taking care of me and these useless things God gave me to see.","comment":{"@type":"Comment","name":"","datePublished":"2021-10-27T16:40:22Z","text":"Hi! Thank you so much for your review. We are excited to hear Diana was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Heidi Runyon"},"datePublished":"2021-10-27T01:49:05.992Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I went there the other day to see glasses and what are my options. Diana Munos is so sweet and very informative. She’s so helpful and has a great personality. I will definitely recommend people to go to her for all glasses needs.","comment":{"@type":"Comment","name":"","datePublished":"2021-10-27T17:02:37Z","text":"Hi! Thank you so much for your review. We are excited to hear Diana was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Angelica Luff"},"datePublished":"2021-10-26T13:58:24.955Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I love coming here for my glasses! The customer service is always amazing and Diana was very patient, welcoming, and kind to me as my daughter picked out her first pair of glasses. I highly recommend this location","comment":{"@type":"Comment","name":"","datePublished":"2021-11-03T13:44:52Z","text":"Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Ana Cristina Monge"},"datePublished":"2021-10-26T05:27:53.964Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"My daughter has never used glasses before but with the help of Diana M. we had a fun experience. She got to try several frames before choosing the ones she loved. Diana was very sweet and patient to my daughter, truely very caring. She is amazing! This was the best customer service I've ever experienced. If you have a nervous or self conscious child that will need glasses come to this store. Diana was able to make her feel better about wearing glasses. She left exited to pick them up. Thank you Diana.","comment":{"@type":"Comment","name":"","datePublished":"2021-10-26T19:32:17Z","text":"Hi! Thank you so much for your review. We are excited to hear that Diana was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Jose Morelos"},"datePublished":"2021-10-26T04:35:12.353Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Came into the store not knowing anything about glasses since I've never had prescription lenses made before. Diana M made the whole experience very pleasant and was extremely knowledgeable. She was very patient and helped me pick out a great frame that suits my personal needs. I'm very grateful for all the help and understanding. I will be recommending this place to all my friends and family.","comment":{"@type":"Comment","name":"","datePublished":"2021-10-26T15:37:08Z","text":"Hi! Thank you so much for your review. We are excited to hear that Diama M was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Joanna Marina"},"datePublished":"2021-10-26T04:20:03.142Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I came in for an eye exam, the optometrist was fantastic! Diana M helped me with my glasses, she was kind, professional and knew exactly what she was talking about.\n\nThank you Diana!!!","comment":{"@type":"Comment","name":"","datePublished":"2021-11-02T21:17:12Z","text":"Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Kevin Hernandez"},"datePublished":"2021-10-24T00:24:34.048Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The experience was amazing and very welcoming. From the eye doctor to the receptionist. Diana was professional and very helpful when it came to choosing my glasses","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Kathy Spanberger"},"datePublished":"2021-10-13T23:44:01.666Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I am here because of Don. The best guy in the business. Dr. Chorbadjian is great too.","comment":{"@type":"Comment","name":"","datePublished":"2021-10-14T14:40:13Z","text":"Hi! Thank you so much for your review. We are excited to hear that Don and Dr. Chorbadjian were able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Gilma Santamaria"},"datePublished":"2021-10-03T00:51:34.697Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I had a great experience! I went in today thInking to schedule an appointment orna future date but Diana M. at the front Desk was amazing, very kind and friendly, she checked if the Dr. was available and she got me in right away on the spot! Dr. Chorbadjian Was excellent very attentive to my concerns and symptoms, her assessment was thorough and made me feel cared for. Thank you Doctor Chorbadjian. I highly recommend this location.","comment":{"@type":"Comment","name":"","datePublished":"2021-10-05T15:02:20Z","text":"Hi! Thank you so much for your review. We are excited to hear that Diana and Dr. Chorbadijan were able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Tracy Bodis"},"datePublished":"2021-09-14T23:04:58.021Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Super friendly and helpful service\nAnd quick!! I would come back in a heartbeat 💗","comment":{"@type":"Comment","name":"","datePublished":"2021-09-15T20:03:10Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Jackie Ball"},"datePublished":"2021-08-28T14:40:46.173Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Excellent customer service. Associate was knowledgeable about product, insurance & delivery time.","comment":{"@type":"Comment","name":"","datePublished":"2021-08-30T21:02:11Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Julie Clark"},"datePublished":"2021-08-24T20:06:03.108Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Had a pair of glasses adjusted. Diana was so kind and helpful. Glad to find out they also take insurance and do exams. Definitely going to share that with others!","comment":{"@type":"Comment","name":"","datePublished":"2021-08-25T18:36:39Z","text":"Hi! Thank you so much for your review. We are excited to hear Diana was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Deborah Goldin"},"datePublished":"2021-08-12T21:39:30.762Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-08-13T15:41:04Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Katherine Thomas"},"datePublished":"2021-08-12T03:27:55.185Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-08-12T18:19:47Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"MJ"},"datePublished":"2021-07-01T07:33:44.23Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great friendly and professional. I will visit again for sure.\nMichael","comment":{"@type":"Comment","name":"","datePublished":"2021-07-02T17:44:48Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Katayoun Kashani"},"datePublished":"2021-06-19T01:10:05.354Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Came to lens crafters in Macy’s to get my glasses adjusted. I was helped by Diana M. She was absolutely wonderful! So helpful and knowledgeable! Extremely professional and I would def come back here to purchase my next pair of glasses. Would like to give her recognition and have this forwarded to her supervisors and your corporate offices for consideration of any promotions or accolades! She is a fantastic representation of your company.","comment":{"@type":"Comment","name":"","datePublished":"2021-06-23T19:19:19Z","text":"Hi! Thank you so much for your review. We are excited to hear Diana was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Doris Volper"},"datePublished":"2021-06-17T23:36:15.642Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Best eye exam I have received in 55 years...","comment":{"@type":"Comment","name":"","datePublished":"2021-06-18T14:35:53Z","text":"That’s great news! We appreciate your review and hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Ana Maria Perez Palma"},"datePublished":"2021-06-08T21:32:36.91Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Excelente atención Srta., Nerida","comment":{"@type":"Comment","name":"","datePublished":"2021-06-09T16:00:50Z","text":"¡Hola! Muchas gracias por tu revisión. Estamos emocionados de saber que la Sra. Nerida pudo ayudar a que su experiencia en LensCrafters fuera excelente. ¡Esperamos volver a verle de nuevo!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Max Eugene"},"datePublished":"2021-06-05T22:02:26.319Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Amazing service at that location. The optometrist was incredible and her associates provided excellent service as well.","comment":{"@type":"Comment","name":"","datePublished":"2021-06-07T16:56:07Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Rose Marie Vega"},"datePublished":"2021-05-29T20:43:18.929Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Diana & Jon provided GREAT customer service 👍","comment":{"@type":"Comment","name":"","datePublished":"2021-06-01T16:42:55Z","text":"Hello Rose, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Arman Ohanyan"},"datePublished":"2021-05-18T07:07:22.472Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Today got my first pair of reading glasses, both the frame and lenses. The customer service was extremely pleasant and satisfying. Diana was absolutely knowledgeable, kind, and attentive. Buying lenses can get challenging and stressful when it comes to picking what suits you or your needs the best, so she patiently took the time to listen to all of my specific and difficult questions, then answered them all, showed me all the options I had, guided me to make my choice, and ultimately made sure I get the promotion they had. There is literally nothing else you can ask for as a customer, seriously. She also carefully went through the pricing, so I knew exactly how much my insurance would cover and what would my out of pocket expenses be. I walked away completely informed and satisfied. In the end, you are paying for your health and you should become informed first before making any decision. And if you care about the knowledgeable, polite, satisfying, and professional customer service then give it a shot, visit this location, and ask for Diana. You won't regret it","comment":{"@type":"Comment","name":"","datePublished":"2021-05-18T15:03:04Z","text":"Hi! Thank you so much for your review. We are excited to hear Diana was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"naira sargsian"},"datePublished":"2021-05-16T20:42:49.194Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-05-17T14:54:48Z","text":"Great to hear! We appreciate your review and hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Pilar Pittman"},"datePublished":"2021-05-03T23:53:58.259Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Don fixed my mom broken glasses.We are truly great full for his help! He save the day!! Thank you.","comment":{"@type":"Comment","name":"","datePublished":"2021-05-04T14:50:08Z","text":"Hi! Thank you so much for your review. We are excited to hear Don was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"John Anderson"},"datePublished":"2021-04-08T00:08:25.929Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Diana, Diana and Nereida were very helpful and patient. Thank you so much. Great service. Went above and beyond.","comment":{"@type":"Comment","name":"","datePublished":"2021-04-08T16:18:15Z","text":"Thank you so much for your review. Our associates are some of the best around and we are always happy to hear our customers feel the same! 🤓"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"heaven henderson"},"datePublished":"2021-03-30T21:11:56.289Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"it was a pleasant five star service. She was eager to help and responded quickly. My experience with her was outstanding.","comment":{"@type":"Comment","name":"","datePublished":"2021-03-31T13:34:26Z","text":"Hello Heavan, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Diana"},"datePublished":"2021-03-30T19:31:52.993Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-03-31T16:03:54Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Lelona Cajeta"},"datePublished":"2021-03-30T19:19:57.162Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Diana,the lady at Lens Crafter inside the Macy’s in Fashion Square Mall Sherman Oaks was very nice and very helpful. ☺️👍🏼","comment":{"@type":"Comment","name":"","datePublished":"2021-03-31T15:18:36Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"DeAubery Washington"},"datePublished":"2021-03-20T22:58:10.119Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"These guys am(and ladies) are the creme de la creme of eye care","comment":{"@type":"Comment","name":"","datePublished":"2021-03-24T13:58:11Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Audrey Morguess"},"datePublished":"2021-03-04T06:17:44.297Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Diana was super helpful and knowledgeable. Overall experience was great. Love my glasses...","comment":{"@type":"Comment","name":"","datePublished":"2021-03-04T14:59:26Z","text":"Hello Audrey, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Arda Youredjian"},"datePublished":"2021-02-23T00:09:25.423Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I was so pleased and would highly recommend. I'm always hesitant to go for check-ups regularly but will finally follow up with regular check-ups from now on.","comment":{"@type":"Comment","name":"","datePublished":"2021-02-23T14:07:19.778Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Dan Gonzalez"},"datePublished":"2019-10-22T02:22:14.547Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Is there a rating for negative stars? Well, I guess that would be a black hole because that was exactly what I got when I went to the Lenscrafters inside the Macy's, which in turn was inside the Westfield Century City mall. When my turn came up on the counter after what seemed an interminable delay, the clerk told me to come back after 30 minutes because they were so very, very busy. I looked around and, save for the two ladies who just left the counter and now headed for the door, saw nobody else was there. I couldn't believe what I was hearing. I left to pick up a couple of online orders from Macy's and came back to Lenscrafters 10 minutes later. And there I find ZERO (repeat: ZERO) customers at the counter and the \"very busy\" clerk chatting it up behind the counter with a co-worker.\n\nI was just reading a few other reviews before about Lenscrafters from other branches before I wrote this review. There seems to be a pattern: there are employees apparently available, only a few customers are inside the store, but somehow you are made to wait half an hour or more.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"david reyes"},"datePublished":"2019-01-18T05:06:38.747Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Este almacén posee una amplia gama de artículos para el hogar, donde los clasifican de acuerdo a tus necesidades. Desde encontrar ropa y artículos de primera necesidad para el hogar. Encuentras ofertas y SALE en los diferentes departamentos de ventas. Es accesible y posee un amplio parqueo tanto al exterior y bajo techo. Si necesitas comprar ropa de marca este es un excelente lugar para ir de compras. Recomiendo que visites este almacén si vienes a LAX.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}}]</script><script type="application/ld+json">[{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Caleb Hansford"},"datePublished":"2025-01-19T02:58:08.615Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Daryoush was absolutely amazing and fixed my glasses with the utmost patience and care!! I’d highly recommend him !!!","comment":{"@type":"Comment","name":"","datePublished":"2025-01-20T02:04:12.58Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Arash Farin"},"datePublished":"2024-12-30T02:25:25.298Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Daryoush was fantastic!","comment":{"@type":"Comment","name":"","datePublished":"2024-12-31T01:53:03.148Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"QIONG LIU"},"datePublished":"2024-12-20T00:34:43.837Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-12-21T01:22:59.641Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Ursula"},"datePublished":"2024-12-06T19:36:22.084Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Daryoush was excellent. Stellar customer service, friendly and knowledgeable. Thank you!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Suren Khachatryan"},"datePublished":"2024-11-30T00:41:29.442Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Thank you Daryoush M. for your help","comment":{"@type":"Comment","name":"","datePublished":"2024-12-10T19:55:42.993Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"beyence beyence"},"datePublished":"2024-11-14T03:08:41.691Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Daryoush was great, he fixed 3 of my sunglasses that I bought from sunglasses hut, and the guy upstairs couldn’t fix them. He’s very sweet and caring.","comment":{"@type":"Comment","name":"","datePublished":"2024-11-14T18:56:12.885Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Kathleen Harmond"},"datePublished":"2024-11-08T21:01:03.538Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I stopped in to the bottom floor of Macy’s and discovered a Lencrafters. My favorite sunglasses needed an adjustment. The optician on duty was Daryoush. He was happy to help me and couldn’t have been nicer. It’s such a pleasure these days to receive customer service from a knowledgeable, pleasant and efficient person. Problem solved and I left with a smile! Highly recommend Daryoush.","comment":{"@type":"Comment","name":"","datePublished":"2024-11-11T20:16:27.266Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Dani Young"},"datePublished":"2024-11-04T23:36:43.935Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Excellent service! Daryoush was fantastic and fixed the issue with my glasses in no time. And at no charge!","comment":{"@type":"Comment","name":"","datePublished":"2024-11-05T21:48:20.471Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Chris Wills"},"datePublished":"2024-11-01T00:28:36.687Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Nelly was great and super helpful!","comment":{"@type":"Comment","name":"","datePublished":"2024-11-05T19:01:59.298Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Meruzhan Sargsyan"},"datePublished":"2024-10-31T03:35:36.491Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I was in a rush since my glasses broke recently and I got a new amazing pair in a very short time with LensCrafters. Daryoush helped tremendously by being very caring and interested in my choice and situation. He was very careful when taking measurements and he kept in touch in order to get the order to me. Thank you very much Daryoush and LensCrafters!!","comment":{"@type":"Comment","name":"","datePublished":"2024-11-04T20:19:38.523Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"David St John"},"datePublished":"2024-10-23T21:20:34.534Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Best customer service…","comment":{"@type":"Comment","name":"","datePublished":"2024-11-01T18:39:25.402Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Michael Laboy"},"datePublished":"2024-10-19T02:44:47.219Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great customer service, Nelly and Ruben helped me out really quick with lens replacements, didn’t even take 10 minutes.","comment":{"@type":"Comment","name":"","datePublished":"2024-10-22T20:41:02.01Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Gloria Samaan"},"datePublished":"2024-10-18T23:08:50.428Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Nelly is so great! I have gone to her many times @Lens Crafters on Riverside Drive in Sherman Oaks and she’s always so great about checking on insurance, helping me pick out flattering frames for my face shape and does all of this fast and with the style and classiness of customer service professional of a high end store. Not to mention, all the folks that work there are amazing like her.","comment":{"@type":"Comment","name":"","datePublished":"2024-10-22T19:15:43.689Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Jermaine Gordon"},"datePublished":"2024-09-26T23:08:20.335Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Nelly was such a great help! Thank you","comment":{"@type":"Comment","name":"","datePublished":"2024-10-02T19:58:38.801Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"George Babloyan"},"datePublished":"2024-09-19T06:11:07.653Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"So I originally gave this place 5 stars a few years ago because it was all-around amazing from all the years I've been coming here for my exams and purchases. It had a great team of optometrists and opticians that made this location perfect and far superior to any other lenscrafters branch, in my opinion.\n\nI want to keep the 5-star review because the opticians that are still here are still amazingly knowledgeable and helpful. Reuben was awesome!\n\nHowever, my recent disappointment seems to come from more on the management side in that there are no more optometrists at this location, hence no more eye exams, which comes as a major disappointment. The previous optometrists I've been seeing at this branch were phenomenal, especially Serine Mkrtchyan! I feel like lenscrafters really dropped the ball on letting an amazing team go like that. The team went above and beyond and made everything enjoyable and easy, from the exams to shopping for frames.\n\nSo begrudgingly, I went to the location upstairs in the mall, and they couldn't even find my previous prescription info even though they're both lenscrafters? I'm not sure how that works when I've been to other branches and they were able to pull up my prescription history from other locations as they should all be on a connected network. On top of that I'm not completely happy with my new prescription from the upstairs location and have to take time out to get that corrected which is something I've never had to do here. It felt like the optometrist upstairs wasn't interested in paying attention when I told her my current prescription is -2.75 when she was unable to find my prescription history and gave me a new prescription of -2.00 with different contacts than before so the new prescription doesn't give me nearly as clear vision as I had previously.\n\nNeedless to say, it seems I'll have to look elsewhere for my eye exams moving forward, which is a shame because this location made the whole process less of a chore and more fun over the years. Sadly, it's the end of an era.","comment":{"@type":"Comment","name":"","datePublished":"2024-09-19T15:21:20.541Z","text":"Thank you for your review. We are sorry to hear that your experience at LensCrafters did not meet your expectations. We strive to provide the best customer service in the industry. Please go to https://luxotticacustomercare.com/lenscrafters/careformso we can work to correct this issue for you."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"mehrnaz emami"},"datePublished":"2024-09-14T19:31:51.007Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Excellent customer care , client center , caring and nice . I walked there because the screw of my glasses was broken . They fixed it right away and no charge","comment":{"@type":"Comment","name":"","datePublished":"2024-09-20T18:22:37.585Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Maria Nunez"},"datePublished":"2024-09-08T00:01:29.301Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Nelly and Reuben were a delight! Reuben helped readjust my current frames to the right fit. Nelly is the perfect host for helping you find the right frames for your face shape. Very welcoming and knows how to make you feel comfortable so you don’t feel pressured. I visited with my 6 year old and she accommodated both of us without any issues! Best experience i’ve had at a LC 🤩","comment":{"@type":"Comment","name":"","datePublished":"2024-09-11T19:59:02.418Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"anna mouradian"},"datePublished":"2024-09-06T21:07:09.806Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Thanks to Nelly for her professional and friendly service. I will return to this location because of her\nthank you!","comment":{"@type":"Comment","name":"","datePublished":"2024-09-12T19:58:57.609Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"John Colangelo"},"datePublished":"2024-09-05T22:46:49.904Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Nelly and Don were amazing. They have the finishing touch on service and repairing my glasses.","comment":{"@type":"Comment","name":"","datePublished":"2024-09-12T20:11:57.95Z","text":"Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Steve Green"},"datePublished":"2024-08-24T21:10:23.177Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Nellie was so helpful and friendly when I purchased my prescription Ray Ban sunglasses a few months back. And when I dropped them, she kindly fixed them (popping a lens back in that had fallen out) for no charge. Thank you, Nellie!","comment":{"@type":"Comment","name":"","datePublished":"2024-08-25T08:31:59.11Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Evan Salama"},"datePublished":"2024-08-10T04:54:14.618Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Darayoush was the nicest and most patient (and helpful) person I’ve ever met. Took the time to fix my glasses and help me get a pair that was perfect for me. Whatever you’re paying him, it’s not enough! Thank you!","comment":{"@type":"Comment","name":"","datePublished":"2024-08-11T01:22:11.208Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Lori Chapman"},"datePublished":"2024-08-08T22:32:55.74Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"They fixed my glasses free of charge, we’re helpful and accommodating. Highly recommend!","comment":{"@type":"Comment","name":"","datePublished":"2024-08-09T06:33:21.986Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Aplavya Gupta"},"datePublished":"2024-08-05T02:30:18.108Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Daryoush at LensCrafters was very helpful. Is very knowledgeable and will go out of the way to help","comment":{"@type":"Comment","name":"","datePublished":"2024-08-06T00:47:56.928Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Bryan Medina"},"datePublished":"2024-07-27T18:47:41.286Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Don and Nelly were wonderful!","comment":{"@type":"Comment","name":"","datePublished":"2024-07-28T04:52:21.888Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Clayton"},"datePublished":"2024-07-08T02:06:24.235Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Went to get glasses fixed after being bent and Daryoush worked magic and fixed them","comment":{"@type":"Comment","name":"","datePublished":"2024-07-09T00:28:41.846Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Narine Bedrosian"},"datePublished":"2024-07-06T18:15:48.184Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Daryoush went above and beyond helping my daughter pick up our glasses. He was extremely patient and told us to take as much time as she needed and we didn’t fell pressured or rushed. He even adjusted my frames as we were waiting and we wouldn’t be more happier with our entire experience!","comment":{"@type":"Comment","name":"","datePublished":"2024-07-07T04:09:48.132Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Mona Sobhani"},"datePublished":"2024-07-04T22:19:17.493Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Ellie did a great job! She helped adjust my frames. The fit is much better now.","comment":{"@type":"Comment","name":"","datePublished":"2024-07-05T04:41:45.396Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Andrew Surmak"},"datePublished":"2024-07-02T21:45:47.305Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Daryoush did a nice job adjusting my crooked nose bridge on my glasses.","comment":{"@type":"Comment","name":"","datePublished":"2024-07-03T05:01:54.62Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Deanna Kapelnikov"},"datePublished":"2024-07-02T03:07:06.115Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Thank you so much!","comment":{"@type":"Comment","name":"","datePublished":"2024-07-02T10:27:26.682Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Jessica Boal"},"datePublished":"2024-07-01T00:41:05.174Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Nelly helped fix my lenses into my frames with ease and was super helpful to get it done in a short amount of time! It was super easy like it should be! Thank you!!","comment":{"@type":"Comment","name":"","datePublished":"2024-07-02T03:51:18.625Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Dilcia Serrano"},"datePublished":"2024-06-27T01:38:25.503Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Daryoush was so amazing! I brought in a pair of glasses that were not originally purchased from lens crafters. I asked him if he would be able to adjust mine as they kept sliding off my face! Without hesitation he got to work! He finished them so quickly and they fit perfect now! He was so kind and I'm so greatful to have stumbled upon him as other optometrist refused to touch my glasses as they weren't purchased in house! Don't hesitate to visit this location, you won't regret it.","comment":{"@type":"Comment","name":"","datePublished":"2024-06-28T12:20:10.927Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Jennifer Veatch"},"datePublished":"2024-06-25T21:13:34.941Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Ruben was super helpful in replacing the lenses in my Tiffany's glasses!! Come visit these guys asap for your glasses needs!!","comment":{"@type":"Comment","name":"","datePublished":"2024-06-26T04:44:51.997Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Sameddin Ziaee"},"datePublished":"2024-06-16T19:56:44.449Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Nelly is the best! Very helpful and knowledgeable! And very honest!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Babetta Juergens"},"datePublished":"2024-05-30T00:39:18.343Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Nelly is the best!! She was so helpful","comment":{"@type":"Comment","name":"","datePublished":"2024-05-31T00:27:11.671Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Janet Nadjarian"},"datePublished":"2024-05-24T22:11:07.002Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Appreciate for the great work Darush","comment":{"@type":"Comment","name":"","datePublished":"2024-05-25T06:25:35.836Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Jacil Anduyo"},"datePublished":"2024-05-18T18:43:10.505Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-05-19T04:24:13.412Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Fio C."},"datePublished":"2024-05-17T00:52:27.36Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Daryoush was kind and helpful! Highly recommended!","comment":{"@type":"Comment","name":"","datePublished":"2024-05-18T00:27:23.677Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Rachel K."},"datePublished":"2024-05-16T02:12:07.36Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Nelly was very helpful in helping me select my new sunglasses and tightening them too! Thank you!","comment":{"@type":"Comment","name":"","datePublished":"2024-05-17T01:42:08.047Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"K D"},"datePublished":"2024-05-15T23:07:41.365Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Nelly is fantastic! Great customer service. Thank you so much","comment":{"@type":"Comment","name":"","datePublished":"2024-05-17T00:53:20.299Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Lydia Rome"},"datePublished":"2024-05-04T22:48:55.768Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Ruben helped me to fix my glasses. He was very nice and professional. Thank you Ruben!","comment":{"@type":"Comment","name":"","datePublished":"2024-05-05T06:35:11.345Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Jacqueline O'Neill"},"datePublished":"2024-04-24T22:53:45.858Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Nelly was extremely helpful with her time and fixing my mother’s glasses. Very patient and helpful!","comment":{"@type":"Comment","name":"","datePublished":"2024-04-25T06:46:10.996Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Jessica .Torres"},"datePublished":"2024-04-23T21:56:21.418Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Nelly was amazing! So attentive and friendly!","comment":{"@type":"Comment","name":"","datePublished":"2024-04-24T05:40:59.57Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Erika Valenzuela"},"datePublished":"2024-04-21T20:23:51.834Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Nelly was very helpful","comment":{"@type":"Comment","name":"","datePublished":"2024-04-22T05:46:57.99Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Deborah Kawashima"},"datePublished":"2024-04-17T23:52:59.214Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Nelly was GREAT!! So helpful & friendly… made my stopping a wonderful experience!!","comment":{"@type":"Comment","name":"","datePublished":"2024-04-19T00:09:51.521Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Wendy Devore"},"datePublished":"2024-04-16T21:37:24.029Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2024-04-17T05:26:43.71Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Aswad Forde"},"datePublished":"2024-04-16T06:21:34.55Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great service, very helpful.","comment":{"@type":"Comment","name":"","datePublished":"2024-04-17T01:23:29.6Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"A"},"datePublished":"2024-04-12T22:20:28.859Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Daruish in Lens Crafters sold me Meta Smart Glasses.\nThe most friendly customer service person in this world.","comment":{"@type":"Comment","name":"","datePublished":"2024-04-13T05:38:39.355Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"babak habibi"},"datePublished":"2024-04-08T23:58:38.381Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Daryoush fixed my glasses as nose pads changed . I do recommend to visit this lenscrafters .","comment":{"@type":"Comment","name":"","datePublished":"2024-04-10T00:14:17.448Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"roxanne Rosales"},"datePublished":"2024-03-31T02:24:38.136Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Daryoush was very helpful and attentive.","comment":{"@type":"Comment","name":"","datePublished":"2024-03-31T12:23:59.595Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Anthony Boyd"},"datePublished":"2024-03-28T22:00:52.798Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Don is the man!! Great service & super helpful team!","comment":{"@type":"Comment","name":"","datePublished":"2024-03-29T04:57:38.292Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Brianna Cartagena"},"datePublished":"2024-03-25T03:49:48.772Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great customer service, I was able to fix my sunglasses there within 20 minutes. Thanks a lot!","comment":{"@type":"Comment","name":"","datePublished":"2024-03-26T00:50:55.069Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"H T"},"datePublished":"2024-03-23T22:10:09.455Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"We had a great experience with Nelly and Don in LensCrafters at Macy's, Sherman Oaks.\nNelly is patient during the glasses selection process. She is detail-oriented and gives the best professional recommendations.\nConsidering its high customer care level, we recommend this location for buying new glasses.","comment":{"@type":"Comment","name":"","datePublished":"2024-03-24T08:18:11.64Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Vartan"},"datePublished":"2024-03-16T07:13:27.572Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great customer service the optometrist was amazing","comment":{"@type":"Comment","name":"","datePublished":"2024-03-17T01:14:03.752Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Elisha Levy"},"datePublished":"2024-03-12T23:01:09.687Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Nelly Very kind patient professional Makes customer feel happy.","comment":{"@type":"Comment","name":"","datePublished":"2024-03-13T06:24:28.66Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Valerie Giovanini"},"datePublished":"2024-03-08T19:04:52.79Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Darius was very helpful adjusting my glasses. They kept falling off my face and now they feel snug as a bug, in a rug! Highly recommend anyone for customer service at this lens crafters location!","comment":{"@type":"Comment","name":"","datePublished":"2024-03-09T04:36:05.615Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"A Duncan"},"datePublished":"2024-03-07T03:58:53.613Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Nelly was awesome - she fixed my glasses in two minutes!","comment":{"@type":"Comment","name":"","datePublished":"2024-03-08T02:04:05.904Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Vivian Hernandez"},"datePublished":"2024-03-07T00:27:18.704Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Thank you Nelly for your help! She was patient, helpful, informative, and kind! Great customer service!","comment":{"@type":"Comment","name":"","datePublished":"2024-03-07T07:04:51.034Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Gaby Gonzalez"},"datePublished":"2024-03-04T21:55:08.443Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Friendly fast service. Highly recommend.","comment":{"@type":"Comment","name":"","datePublished":"2024-03-05T03:39:16.732Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Sama Moghadas"},"datePublished":"2024-02-17T03:32:01.056Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"NELLY is the best. She is so patient, helpful, k owledebale a d amazing. I had gone to so many place could find thr right frames. She went over and beyond. Thank you!","comment":{"@type":"Comment","name":"","datePublished":"2024-02-18T13:56:13.761Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Eduardo Cruz"},"datePublished":"2024-02-13T22:55:17.5Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Gabriel Saint"},"datePublished":"2024-02-10T21:19:36.271Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Changed my lenses in 5 min. No wait. Don was helpful and pleasant.","comment":{"@type":"Comment","name":"","datePublished":"2024-02-11T04:37:08.496Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Paekx"},"datePublished":"2024-02-09T20:30:33.536Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I had the pleasure of being assisted by Daryoush which was an amazing experience. His expertise in eyewear made it fairly simple to choose the right frame and even offered to fix up my current glasses. Thank you so much. Amazing service!","comment":{"@type":"Comment","name":"","datePublished":"2024-02-10T04:34:28.393Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Iris España"},"datePublished":"2024-02-03T02:45:51.356Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Nelly was awesome 😎 great cx service","comment":{"@type":"Comment","name":"","datePublished":"2024-02-04T14:13:22.328Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"gianfranco di gianvito"},"datePublished":"2024-01-24T03:31:13.144Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great customer service very helpful","comment":{"@type":"Comment","name":"","datePublished":"2024-01-25T08:50:24.963Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"John Shartzer"},"datePublished":"2024-01-20T20:57:40.366Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I’m so thankful to the fine folks at this location, for helping bend my glasses back into shape, after my little toddler had some fun with them. It was quick and easy, and a very pleasant experience. Five stars!","comment":{"@type":"Comment","name":"","datePublished":"2024-01-21T05:39:05.921Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Michael Williams"},"datePublished":"2024-01-13T21:01:46.302Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Denise G."},"datePublished":"2024-01-12T03:17:38.145Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Dario was , friendly, courteous and fast!","comment":{"@type":"Comment","name":"","datePublished":"2024-01-13T08:34:18.804Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Ernest H"},"datePublished":"2024-01-05T07:21:31.562Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Special THANKS to Daryoush M. for Above & Beyond service/ experience!! 👍🏻 He fixed my mom's 👓 arm/leg that got dettached and needed a screw; something that other location's optician couldn't fix and told me that the bottom hole/part is too narrow and he doesn't have such kind of screw that would fit and that overall glasses and arm's holes don't align and it'll be very hard to fix it.","comment":{"@type":"Comment","name":"","datePublished":"2024-01-06T09:14:12.24Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Devon Colbert"},"datePublished":"2023-12-30T21:36:48.22Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Reuben was great! Very friendly and helped me super quickly. Highly recommend!","comment":{"@type":"Comment","name":"","datePublished":"2023-12-31T05:26:23.08Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Chakhoyan Ararat"},"datePublished":"2023-12-30T00:01:57.517Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Best lens crafters in Sherman Oaks !!\nAsk for Nelly","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"gayane karapetyan"},"datePublished":"2023-12-29T02:36:12.127Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great service! Especially from Don and Nelly.","comment":{"@type":"Comment","name":"","datePublished":"2023-12-30T11:50:48.139Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Valeria Hernandez"},"datePublished":"2023-12-28T04:10:36.93Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great customer service Nelly. Super helpful and friendly.","comment":{"@type":"Comment","name":"","datePublished":"2023-12-29T10:05:06.658Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Sandra Najera"},"datePublished":"2023-12-25T02:03:10.06Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Nelly, was amazing. She took her time. Was so lovely THE BEST CUSTOMER SERVICE.\nShe has great taste","comment":{"@type":"Comment","name":"","datePublished":"2023-12-26T02:05:27.364Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Rudy Kroell"},"datePublished":"2023-12-17T04:15:00.726Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I appreciate the help that Lens Crafters provided me. Thank you to Dayoush especially","comment":{"@type":"Comment","name":"","datePublished":"2023-12-18T08:11:57.088Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Sona Danielyan"},"datePublished":"2023-12-15T22:19:00.303Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Diana S"},"datePublished":"2023-12-05T22:13:28.476Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Daryoush M. Provided excellent service!!! Amazing thank you so much 😊","comment":{"@type":"Comment","name":"","datePublished":"2023-12-06T03:27:50.712Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Lindy Robbins"},"datePublished":"2023-12-04T03:40:48.67Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Nelly was so helpful and cheerful","comment":{"@type":"Comment","name":"","datePublished":"2023-12-04T05:17:32.187Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Samantha Blake"},"datePublished":"2023-12-03T21:49:39.35Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Ruben was so so so helpful and knowledgeable and so sweet. Would recommend this place 100 times. I’m extremely grateful he helped me","comment":{"@type":"Comment","name":"","datePublished":"2023-12-04T07:16:44.557Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Michelle De Broeck"},"datePublished":"2023-11-30T23:29:29.598Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Daryoush, was sympathetic and very helpful.","comment":{"@type":"Comment","name":"","datePublished":"2023-12-01T01:50:21.26Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Shelli Alexander"},"datePublished":"2023-11-29T01:17:33.443Z","reviewRating":{"@type":"Rating","ratingValue":"4","bestRating":"5"},"reviewBody":"WONDERFUL service!!!! So helpful!","comment":{"@type":"Comment","name":"","datePublished":"2023-11-30T07:51:27.803Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Arthur Tamazyan"},"datePublished":"2023-11-21T03:57:45.534Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Daryoush was an amazing help he helped me very quickly with my needs and got me right out; Thank you this man is amazing he made my day!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Chelle H"},"datePublished":"2023-11-14T03:22:17.934Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Thanks DARYOUSH for taking the time to get my eyewear together! You are truly appreciated...","comment":{"@type":"Comment","name":"","datePublished":"2023-11-15T06:52:55.881Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Tiayoka McMillian"},"datePublished":"2023-11-13T22:23:20.399Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Daryoush gave excellent service. Very professional and polite! So nice and ready to assist! Thank you for a great experience.","comment":{"@type":"Comment","name":"","datePublished":"2023-11-14T02:35:07.16Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Yesenia Acevedo"},"datePublished":"2023-11-04T17:37:59.7Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Thank you so much Nelly & Don for fixing my prescription sunglasses. Much appreciated your quick & friendly service.","comment":{"@type":"Comment","name":"","datePublished":"2023-11-05T06:57:48.531Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Renata Wolf"},"datePublished":"2023-11-03T20:29:51.82Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Daryoush gave excellent customer service. Knowledgeable and patient. 5 stars!","comment":{"@type":"Comment","name":"","datePublished":"2023-11-04T01:13:10.897Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Jackie"},"datePublished":"2023-11-02T21:39:45.571Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Don helped me with a missing screw on my sunglasses. Upon initial glance, he knew immediately what I needed, how long it would take to repair and what needed to be done. I’m grateful for his knowledge & assistance. Great service!","comment":{"@type":"Comment","name":"","datePublished":"2023-11-03T01:42:55.013Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Jessica Rodriguez"},"datePublished":"2023-10-28T20:54:18.596Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great customer service","comment":{"@type":"Comment","name":"","datePublished":"2023-10-29T02:45:36.593Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Olivia Garibay"},"datePublished":"2023-10-22T18:09:55.136Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Nally was very helpful and very friendly, and very useful with what I needed.","comment":{"@type":"Comment","name":"","datePublished":"2023-10-23T09:51:21.835Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Silvia Camargo"},"datePublished":"2023-10-14T06:09:21.884Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The sales person her name is Daryoush he has excellent costumer service","comment":{"@type":"Comment","name":"","datePublished":"2023-12-01T20:27:30.936Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Maria Molina"},"datePublished":"2023-10-08T22:26:07.177Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great service! They assisted me with fixing 2 pairs of sunglasses!","comment":{"@type":"Comment","name":"","datePublished":"2023-10-09T06:02:52.848Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Diane Zhu"},"datePublished":"2023-10-07T02:13:37.101Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"My glasses were not sitting on my face correctly and I came to this location for help. Nelly was patient and took the time to help me fix my glasses very quickly. I definitely recommend this place!","comment":{"@type":"Comment","name":"","datePublished":"2023-10-08T09:19:17.406Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Tyler Peterson"},"datePublished":"2023-10-02T00:36:58.021Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Ruben and Nelly were very helpful, thank you!","comment":{"@type":"Comment","name":"","datePublished":"2023-10-02T04:23:59.52Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Maria Olmedo"},"datePublished":"2023-09-30T21:45:41.06Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Gibbs was extremely helpful! She provided amazing customer service. I highly recommend this lens crafters.","comment":{"@type":"Comment","name":"","datePublished":"2023-10-01T01:54:05.759Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Catherine Mariano"},"datePublished":"2023-09-30T00:00:52.473Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"This is my second time coming here for my frame & lense and I have not regretted it . I was also here for my eye exam as well and I only had pleasant experiences. Come visit this branch and how convenient to do your shopping afterwards. The staff here are knowledgeable and very helpful 😊","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"KJ Rose"},"datePublished":"2023-09-27T23:08:08.504Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Rueben was beyond helpful and kind!!! I will make this location my “go to” spot for all of my eyewear needs!!! Thank you so much for everything!!!","comment":{"@type":"Comment","name":"","datePublished":"2023-09-28T02:08:18.25Z","text":"Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Artik A"},"datePublished":"2023-09-24T23:29:54.715Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very friendly staff","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"D M F"},"datePublished":"2023-09-21T18:12:55.511Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Don is the BEST!!!\nThank you, Lens Crafters ❤️","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Black Emerald"},"datePublished":"2023-09-19T02:23:25.263Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Came to Lens Crafters to have the nose pads on my eye glasses replaced, as they had broken off after regular wearing of the glasses. Daryoush was extremely polite, inviting and helpful with replacing them. Thank you so much Lens Crafters for having an amazing team member on your staff!!","comment":{"@type":"Comment","name":"","datePublished":"2023-09-20T19:09:13.97Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"harry avakyan"},"datePublished":"2023-09-14T23:16:33.679Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2023-09-14T23:35:41.219Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Claude Rossignol"},"datePublished":"2023-09-05T01:56:55.781Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Daryoush was an excellent help!","comment":{"@type":"Comment","name":"","datePublished":"2023-09-05T15:51:39.854Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Amy Keshishians"},"datePublished":"2023-08-29T21:04:53.721Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Daryoush was so helpful and professional. He helped me a lot. Recommend him","comment":{"@type":"Comment","name":"","datePublished":"2023-08-30T21:12:14.255Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Stephen Kim"},"datePublished":"2023-08-26T23:46:46.52Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I am a loyal LensCrafters customer. I needed my nose pads to be replaced. Daryousit was very courteous and helpful and took care of my eyeglasses. He followed up with a phone call when the glasses were ready. I appreciate the great service from Daryousit and LensCrafters.","comment":{"@type":"Comment","name":"","datePublished":"2023-08-28T20:20:32.754Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!\n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Arpineh Tatiossian"},"datePublished":"2023-08-26T21:13:46.193Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Ruben he is very helpful and he did a good job.","comment":{"@type":"Comment","name":"","datePublished":"2023-08-29T18:23:15.308Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!\n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Danny Morales"},"datePublished":"2023-08-10T00:26:07.941Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Outstanding customer service from Ruben. For your eyewear needs make sure to visit this location and ask for him. Thank you.","comment":{"@type":"Comment","name":"","datePublished":"2023-08-10T13:32:35Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Jerome Rubi"},"datePublished":"2023-08-09T23:35:23.563Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Was looking for the glasses the would comfortably fit my head but they didn't have the sapphire lenses. But happy with the frame and sapphire I got just a bit snug but not tight on my head.\n\nSales rep stuck with every detail of what I needed","comment":{"@type":"Comment","name":"","datePublished":"2023-08-10T14:49:13Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Gerrit Green"},"datePublished":"2023-08-05T19:41:41.748Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2023-08-07T22:29:24Z","text":"Thanks for your review! We are happy to hear our team was welcoming to you during your visit, making this a great experience for you. We look forward to your next visit!\n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Aaron Peerapruk"},"datePublished":"2023-07-21T23:51:37.809Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Excellent service. Staff is very friendly","comment":{"@type":"Comment","name":"","datePublished":"2023-07-22T15:40:42.405Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again!\n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Melissa Avila"},"datePublished":"2023-07-14T00:22:35.098Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I needed my sunglasses tightened and Daryoush was very kind, helpful, and attentive.","comment":{"@type":"Comment","name":"","datePublished":"2023-07-20T22:21:58Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Josh Adamson"},"datePublished":"2023-07-03T19:55:32.931Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"So pleasant and helpful, will definitely come back to see them again!","comment":{"@type":"Comment","name":"","datePublished":"2023-07-20T02:43:27Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! \n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Eddie Lopez"},"datePublished":"2023-06-06T02:15:39.506Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2023-06-14T19:55:38Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! \n\n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Dave Rowe"},"datePublished":"2023-06-04T21:52:08.179Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Go see Don !!! … I have been to him in past , very helpful and friendly… takes care of any issues you may have … really fantastic customer service, much appreciate his helpful service","comment":{"@type":"Comment","name":"","datePublished":"2023-06-05T15:38:43Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Billie Roenne"},"datePublished":"2023-05-18T00:05:08.159Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Excellent service, precise work, great quality","comment":{"@type":"Comment","name":"","datePublished":"2023-06-08T13:59:41Z","text":"Thank you for your review! We are happy to hear from another satisfied LensCrafters customer. We strive to provide the best glasses and customer service in the optical industry. We hope to see you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Spiro Skentzos"},"datePublished":"2023-04-11T02:13:19.645Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Don was so nice today. Fixed my glasses, when none of the other eye glass places in the mall could. Honestly, didn't know LC was in Macy's, but now I will be bringing my business there. He was so nice--thanks, Don. LensCrafters--he's a gem, better treat him right! ;)","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Sheila Santos"},"datePublished":"2023-04-10T21:25:56.12Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Everything was perfect. . Daryoush was the person that help me. :)","comment":{"@type":"Comment","name":"","datePublished":"2023-04-11T13:08:33Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Nelson and Raquel Castillo"},"datePublished":"2023-03-12T22:41:39.81Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Terrible customer service from the tall guy, they took forever to ring us up. Messed up my husband's insurance info, never called him back to pick up glasses. We won't be returning.","comment":{"@type":"Comment","name":"","datePublished":"2023-03-14T13:00:46Z","text":"Thank you for your review. We are sorry to hear your experience at LensCrafters did not meet your expectations. We strive to meet all of our customer needs. Please go to http://ms.spr.ly/62645L1Mj to follow up so we can redirect your concern to the appropriate person. "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"tatyana mascaro"},"datePublished":"2023-03-09T22:30:54.676Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Daryoush was excellent!!!!","comment":{"@type":"Comment","name":"","datePublished":"2023-03-15T19:54:39Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Max Specter"},"datePublished":"2023-02-25T02:12:11.735Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I had a tremendous experience with LensCrafters in the bottom of this Macy’s… Unlike any other LensCrafters, I’ve been to Ruben was my sales person and help me pick out a frame that was very unique and stylish for my face. He did so much to help me find another frame as well as explain to me the different options at LensCrafters can facilitate for my needs. If you have to go to any store, it would have to be this one tucked away safely and securely in the bottom of this Macy’s.","comment":{"@type":"Comment","name":"","datePublished":"2023-02-27T14:27:56Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Yvonne Hernandez"},"datePublished":"2023-01-25T22:51:30.178Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Ruben was very helpful with my eye glasses.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"lynn arthurs"},"datePublished":"2023-01-23T19:51:25.399Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I had an extraordinary repair experience with Don, the Optician, this morning. The wire embellishment on my frame came unhinged. He was friendly, and generous with his time and support to\nmake the repair. It is very refreshing to be the recipient of an act of kindness.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"James Boothe"},"datePublished":"2023-01-14T01:11:15.626Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2023-01-19T21:36:01Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again! "}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Martha lopez"},"datePublished":"2022-11-11T22:23:33.937Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great experience thank Dalyush very nice and helpful men","comment":{"@type":"Comment","name":"","datePublished":"2022-11-16T15:22:50Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!\n"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Judith Spiegel"},"datePublished":"2022-11-11T21:30:15.494Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Daryoush was extremely helpful and very pleasant ! Great service","comment":{"@type":"Comment","name":"","datePublished":"2022-11-16T15:00:03Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Gagik Kolotyan"},"datePublished":"2022-10-21T21:43:25.422Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Just got my sunglasses fixed by Daryoush. Amazing customer service","comment":{"@type":"Comment","name":"","datePublished":"2022-10-26T15:39:52Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Paxton Tait"},"datePublished":"2022-10-12T06:47:31.177Z","reviewRating":{"@type":"Rating","ratingValue":"4","bestRating":"5"},"reviewBody":"My Tom Ford aviators had one to many day 🍻 adventures and lost an lens. Never needed prescription glasses before so didn’t really know what my options were. They helped me get the right shades for next adventure cheers 🥂","comment":{"@type":"Comment","name":"","datePublished":"2022-10-12T13:54:39Z","text":"Thank you for your review Paxton! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Alayna Ilardo"},"datePublished":"2022-10-01T00:06:51.047Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Ruben was amazingly helpful!","comment":{"@type":"Comment","name":"","datePublished":"2022-10-06T13:25:59Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Oscar Simon"},"datePublished":"2022-09-26T23:27:40.991Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-09-27T14:54:29Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Elena Karoyan"},"datePublished":"2022-09-25T01:35:00.447Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I was very satisfied with customer service I was provided by the technician, Daryoush at the Lens Crafters, in Sherman Oaks. He was really helpful, helped me with my request and he is an expert in his work.","comment":{"@type":"Comment","name":"","datePublished":"2022-09-30T20:56:05Z","text":"Hi! Thank you so much for your review. We are excited to hear Daryoush was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Diane Robin"},"datePublished":"2022-09-08T03:27:40.359Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Darkish M was a fantastic optician!So kind and helpful!","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Tony Grant"},"datePublished":"2022-08-31T23:27:58.709Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-09-01T14:25:08Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Felipe Valdivia"},"datePublished":"2022-08-28T02:21:51.508Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Fred Rad"},"datePublished":"2022-08-14T23:04:02.394Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"I have full coverage insurance, but they try to confuse you with selling (like a used car salesman) the options not covered by insurance. I went to another LensCrafter inside the mall , they treat me the same. I finally gave up & ended up taking the prescription to a local store to get my glasses. buyer be aware!!!\nUpdate: I filled out the complaint form 3 weeks ago no one has contacted me regarding my concerns yet. They just act that they care, bottom line they made the money from my insurance & they are laughing to the bank!!","comment":{"@type":"Comment","name":"","datePublished":"2022-08-15T16:36:08Z","text":"Thank you for your review. We are sorry to hear that your experience at LensCrafters did not meet your expectations. We strive to deliver the best service in the industry. Please go to https://www.luxotticacustomercare.com/lenscrafters to follow up so we can work to correct this issue."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"April Ortiz"},"datePublished":"2022-08-07T21:57:32.975Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Daryoush was so helpful and kind. I would recommend this place absolutely!","comment":{"@type":"Comment","name":"","datePublished":"2022-08-08T15:54:25Z","text":"Hi! Thank you so much for your review. We are excited to hear Daryoush was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"alexis ortez"},"datePublished":"2022-08-06T23:27:20.791Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Diana was the best !","comment":{"@type":"Comment","name":"","datePublished":"2022-08-11T18:25:29Z","text":"Hi! Thank you so much for your review. We are excited to hear Diana was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"F Wilson"},"datePublished":"2022-07-30T02:54:48.3Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Ruben was phenomenal . Thank you LensCrafters!","comment":{"@type":"Comment","name":"","datePublished":"2022-08-02T20:58:24.741Z","text":"Hi! Thank you so much for your review. We are excited to hear Ruben was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"ปณิชา ธนเดชจิราดล"},"datePublished":"2022-07-24T21:09:57.227Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-07-25T16:02:52Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Skip Jones"},"datePublished":"2022-07-20T23:11:16.572Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"What a great job Don did helping me get my vital glasses. Best service ever. Thank you Don!","comment":{"@type":"Comment","name":"","datePublished":"2022-07-21T15:50:31Z","text":"Hi! Thank you so much for your review. We are excited to hear Don was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Saunte Lowe"},"datePublished":"2022-07-14T11:25:24.359Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Thanks for the great service Don!!! Life looks brighter already ♥️","comment":{"@type":"Comment","name":"","datePublished":"2022-07-15T14:42:39Z","text":"Hi! Thank you so much for your review. We are excited to hear Don was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Thaiset Gonzalez"},"datePublished":"2022-06-25T20:14:38.129Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great location, and friendly staff. Ruben helped me recently and he gave me great customer service. I will come back.","comment":{"@type":"Comment","name":"","datePublished":"2022-06-28T20:31:20Z","text":"Hi! Thank you so much for your review. We are excited to hear Ruben was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Christal Deloney"},"datePublished":"2022-06-25T17:44:40.722Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-06-29T15:42:08Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Manny Gonzalez"},"datePublished":"2022-06-18T19:34:24.69Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Diane went above and beyond in helping me and my wife select my glasses and was very helpful in the process, great experience coming to this Lens crafters.","comment":{"@type":"Comment","name":"","datePublished":"2022-06-22T19:24:54Z","text":"Hi! Thank you so much for your review. We are excited to hear Diane was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Patricia Hernandez"},"datePublished":"2022-06-04T19:57:53.328Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Walked in and was attended immediately with curtesy.","comment":{"@type":"Comment","name":"","datePublished":"2022-06-09T15:55:54Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"leannh5"},"datePublished":"2022-05-31T00:19:44.236Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"While shopping at Macy’s I dropped my sunglasses and damaged one of the nose pads. To my surprise there was a Lens Crafters store inside Macy’s. Their representatives were very kind in assisting me, and one of these nice gentlemen quickly fixed my sun glasses with no charge. I will definitely come back here with my prescription!","comment":{"@type":"Comment","name":"","datePublished":"2022-05-31T14:19:16Z","text":"Hi! Thank you so much for your positive review. We are happy we could help with your vision needs and look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Sandra K. Horner"},"datePublished":"2022-05-18T20:55:38.846Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-05-19T20:05:18Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Dave Lichens"},"datePublished":"2022-05-18T19:43:44.452Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-05-19T20:05:15Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Tony Mclovin"},"datePublished":"2022-05-08T23:27:00.119Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"So kind and friendly they were they fixed my Ray-Ban’s free of charge couldn’t be happier","comment":{"@type":"Comment","name":"","datePublished":"2022-05-09T18:36:31Z","text":"Hi! Thank you so much for your positive review. We are happy we could help with your vision needs and look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Howard Mayo"},"datePublished":"2022-04-09T17:27:13.154Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Din was awesome. Helped me out with great professionalism. You have to go see him.","comment":{"@type":"Comment","name":"","datePublished":"2022-04-14T19:18:31Z","text":"Hi! Thank you so much for your review. We are excited to hear Din was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Zandor G"},"datePublished":"2022-03-20T04:29:04.922Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-03-22T20:21:24Z","text":"Great to hear! We appreciate your review and hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Don King"},"datePublished":"2022-02-24T19:01:38.679Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2022-03-01T18:51:05Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Trish Kinane OBE"},"datePublished":"2022-01-18T22:42:30.081Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Wonderful service from the very kind and friendly Mahtab","comment":{"@type":"Comment","name":"","datePublished":"2022-01-19T20:27:53.525Z","text":"Hi! Thank you so much for your review. We are excited to hear Mahtab was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"STEPHANIE TREIZMAN"},"datePublished":"2022-01-10T01:03:56.923Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Very helpful to fix my frames! Thanks!","comment":{"@type":"Comment","name":"","datePublished":"2022-01-10T16:37:31.417Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"nakiska dave"},"datePublished":"2022-01-03T00:33:52.336Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I visited this place to fix my glasses, Don and Mahtab helped me out with it they’re amazing.","comment":{"@type":"Comment","name":"","datePublished":"2022-01-03T15:20:01Z","text":"Hi! Thank you so much for your review. We are excited to hear that Don and Mahtab were able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Adama Diallo"},"datePublished":"2021-12-30T02:04:58.069Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-12-30T15:44:47Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Ray Campbell"},"datePublished":"2021-12-06T20:34:20.726Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-12-07T20:40:18Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Yoly Escobar paz"},"datePublished":"2021-12-05T02:57:10.745Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Poornima Shubhakar"},"datePublished":"2021-11-24T19:00:13.331Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Giancarla Sambo"},"datePublished":"2021-11-12T21:52:24.982Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Diana is the best!! Thanks so much!!","comment":{"@type":"Comment","name":"","datePublished":"2021-11-17T15:56:53Z","text":"Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"danny zapien"},"datePublished":"2021-10-27T21:06:40.784Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"ismael camberos"},"datePublished":"2021-10-27T03:07:20.302Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Just giving a shout out to Diana for being super helpful and always taking care of me and these useless things God gave me to see.","comment":{"@type":"Comment","name":"","datePublished":"2021-10-27T16:40:22Z","text":"Hi! Thank you so much for your review. We are excited to hear Diana was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Heidi Runyon"},"datePublished":"2021-10-27T01:49:05.992Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I went there the other day to see glasses and what are my options. Diana Munos is so sweet and very informative. She’s so helpful and has a great personality. I will definitely recommend people to go to her for all glasses needs.","comment":{"@type":"Comment","name":"","datePublished":"2021-10-27T17:02:37Z","text":"Hi! Thank you so much for your review. We are excited to hear Diana was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Angelica Luff"},"datePublished":"2021-10-26T13:58:24.955Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I love coming here for my glasses! The customer service is always amazing and Diana was very patient, welcoming, and kind to me as my daughter picked out her first pair of glasses. I highly recommend this location","comment":{"@type":"Comment","name":"","datePublished":"2021-11-03T13:44:52Z","text":"Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Ana Cristina Monge"},"datePublished":"2021-10-26T05:27:53.964Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"My daughter has never used glasses before but with the help of Diana M. we had a fun experience. She got to try several frames before choosing the ones she loved. Diana was very sweet and patient to my daughter, truely very caring. She is amazing! This was the best customer service I've ever experienced. If you have a nervous or self conscious child that will need glasses come to this store. Diana was able to make her feel better about wearing glasses. She left exited to pick them up. Thank you Diana.","comment":{"@type":"Comment","name":"","datePublished":"2021-10-26T19:32:17Z","text":"Hi! Thank you so much for your review. We are excited to hear that Diana was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Jose Morelos"},"datePublished":"2021-10-26T04:35:12.353Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Came into the store not knowing anything about glasses since I've never had prescription lenses made before. Diana M made the whole experience very pleasant and was extremely knowledgeable. She was very patient and helped me pick out a great frame that suits my personal needs. I'm very grateful for all the help and understanding. I will be recommending this place to all my friends and family.","comment":{"@type":"Comment","name":"","datePublished":"2021-10-26T15:37:08Z","text":"Hi! Thank you so much for your review. We are excited to hear that Diama M was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Joanna Marina"},"datePublished":"2021-10-26T04:20:03.142Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I came in for an eye exam, the optometrist was fantastic! Diana M helped me with my glasses, she was kind, professional and knew exactly what she was talking about.\n\nThank you Diana!!!","comment":{"@type":"Comment","name":"","datePublished":"2021-11-02T21:17:12Z","text":"Hello, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Kevin Hernandez"},"datePublished":"2021-10-24T00:24:34.048Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"The experience was amazing and very welcoming. From the eye doctor to the receptionist. Diana was professional and very helpful when it came to choosing my glasses","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Kathy Spanberger"},"datePublished":"2021-10-13T23:44:01.666Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I am here because of Don. The best guy in the business. Dr. Chorbadjian is great too.","comment":{"@type":"Comment","name":"","datePublished":"2021-10-14T14:40:13Z","text":"Hi! Thank you so much for your review. We are excited to hear that Don and Dr. Chorbadjian were able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Gilma Santamaria"},"datePublished":"2021-10-03T00:51:34.697Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I had a great experience! I went in today thInking to schedule an appointment orna future date but Diana M. at the front Desk was amazing, very kind and friendly, she checked if the Dr. was available and she got me in right away on the spot! Dr. Chorbadjian Was excellent very attentive to my concerns and symptoms, her assessment was thorough and made me feel cared for. Thank you Doctor Chorbadjian. I highly recommend this location.","comment":{"@type":"Comment","name":"","datePublished":"2021-10-05T15:02:20Z","text":"Hi! Thank you so much for your review. We are excited to hear that Diana and Dr. Chorbadijan were able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Tracy Bodis"},"datePublished":"2021-09-14T23:04:58.021Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Super friendly and helpful service\nAnd quick!! I would come back in a heartbeat 💗","comment":{"@type":"Comment","name":"","datePublished":"2021-09-15T20:03:10Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Jackie Ball"},"datePublished":"2021-08-28T14:40:46.173Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Excellent customer service. Associate was knowledgeable about product, insurance & delivery time.","comment":{"@type":"Comment","name":"","datePublished":"2021-08-30T21:02:11Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Julie Clark"},"datePublished":"2021-08-24T20:06:03.108Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Had a pair of glasses adjusted. Diana was so kind and helpful. Glad to find out they also take insurance and do exams. Definitely going to share that with others!","comment":{"@type":"Comment","name":"","datePublished":"2021-08-25T18:36:39Z","text":"Hi! Thank you so much for your review. We are excited to hear Diana was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Deborah Goldin"},"datePublished":"2021-08-12T21:39:30.762Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-08-13T15:41:04Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Katherine Thomas"},"datePublished":"2021-08-12T03:27:55.185Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-08-12T18:19:47Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"MJ"},"datePublished":"2021-07-01T07:33:44.23Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Great friendly and professional. I will visit again for sure.\nMichael","comment":{"@type":"Comment","name":"","datePublished":"2021-07-02T17:44:48Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Katayoun Kashani"},"datePublished":"2021-06-19T01:10:05.354Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Came to lens crafters in Macy’s to get my glasses adjusted. I was helped by Diana M. She was absolutely wonderful! So helpful and knowledgeable! Extremely professional and I would def come back here to purchase my next pair of glasses. Would like to give her recognition and have this forwarded to her supervisors and your corporate offices for consideration of any promotions or accolades! She is a fantastic representation of your company.","comment":{"@type":"Comment","name":"","datePublished":"2021-06-23T19:19:19Z","text":"Hi! Thank you so much for your review. We are excited to hear Diana was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Doris Volper"},"datePublished":"2021-06-17T23:36:15.642Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Best eye exam I have received in 55 years...","comment":{"@type":"Comment","name":"","datePublished":"2021-06-18T14:35:53Z","text":"That’s great news! We appreciate your review and hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Ana Maria Perez Palma"},"datePublished":"2021-06-08T21:32:36.91Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Excelente atención Srta., Nerida","comment":{"@type":"Comment","name":"","datePublished":"2021-06-09T16:00:50Z","text":"¡Hola! Muchas gracias por tu revisión. Estamos emocionados de saber que la Sra. Nerida pudo ayudar a que su experiencia en LensCrafters fuera excelente. ¡Esperamos volver a verle de nuevo!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Max Eugene"},"datePublished":"2021-06-05T22:02:26.319Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Amazing service at that location. The optometrist was incredible and her associates provided excellent service as well.","comment":{"@type":"Comment","name":"","datePublished":"2021-06-07T16:56:07Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Rose Marie Vega"},"datePublished":"2021-05-29T20:43:18.929Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Diana & Jon provided GREAT customer service 👍","comment":{"@type":"Comment","name":"","datePublished":"2021-06-01T16:42:55Z","text":"Hello Rose, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Arman Ohanyan"},"datePublished":"2021-05-18T07:07:22.472Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Today got my first pair of reading glasses, both the frame and lenses. The customer service was extremely pleasant and satisfying. Diana was absolutely knowledgeable, kind, and attentive. Buying lenses can get challenging and stressful when it comes to picking what suits you or your needs the best, so she patiently took the time to listen to all of my specific and difficult questions, then answered them all, showed me all the options I had, guided me to make my choice, and ultimately made sure I get the promotion they had. There is literally nothing else you can ask for as a customer, seriously. She also carefully went through the pricing, so I knew exactly how much my insurance would cover and what would my out of pocket expenses be. I walked away completely informed and satisfied. In the end, you are paying for your health and you should become informed first before making any decision. And if you care about the knowledgeable, polite, satisfying, and professional customer service then give it a shot, visit this location, and ask for Diana. You won't regret it","comment":{"@type":"Comment","name":"","datePublished":"2021-05-18T15:03:04Z","text":"Hi! Thank you so much for your review. We are excited to hear Diana was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"naira sargsian"},"datePublished":"2021-05-16T20:42:49.194Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-05-17T14:54:48Z","text":"Great to hear! We appreciate your review and hope to see you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Pilar Pittman"},"datePublished":"2021-05-03T23:53:58.259Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Don fixed my mom broken glasses.We are truly great full for his help! He save the day!! Thank you.","comment":{"@type":"Comment","name":"","datePublished":"2021-05-04T14:50:08Z","text":"Hi! Thank you so much for your review. We are excited to hear Don was able to help make your experience in LensCrafters a great one. We look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"John Anderson"},"datePublished":"2021-04-08T00:08:25.929Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Diana, Diana and Nereida were very helpful and patient. Thank you so much. Great service. Went above and beyond.","comment":{"@type":"Comment","name":"","datePublished":"2021-04-08T16:18:15Z","text":"Thank you so much for your review. Our associates are some of the best around and we are always happy to hear our customers feel the same! 🤓"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"heaven henderson"},"datePublished":"2021-03-30T21:11:56.289Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"it was a pleasant five star service. She was eager to help and responded quickly. My experience with her was outstanding.","comment":{"@type":"Comment","name":"","datePublished":"2021-03-31T13:34:26Z","text":"Hello Heavan, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback."}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Diana"},"datePublished":"2021-03-30T19:31:52.993Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"","comment":{"@type":"Comment","name":"","datePublished":"2021-03-31T16:03:54Z","text":"Thank you for your review! We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Lelona Cajeta"},"datePublished":"2021-03-30T19:19:57.162Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Diana,the lady at Lens Crafter inside the Macy’s in Fashion Square Mall Sherman Oaks was very nice and very helpful. ☺️👍🏼","comment":{"@type":"Comment","name":"","datePublished":"2021-03-31T15:18:36Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to seeing you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"DeAubery Washington"},"datePublished":"2021-03-20T22:58:10.119Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"These guys am(and ladies) are the creme de la creme of eye care","comment":{"@type":"Comment","name":"","datePublished":"2021-03-24T13:58:11Z","text":"Thank you for your review! Our associates strive to provide the best possible service. We are happy to hear about your positive experience and look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Audrey Morguess"},"datePublished":"2021-03-04T06:17:44.297Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Diana was super helpful and knowledgeable. Overall experience was great. Love my glasses...","comment":{"@type":"Comment","name":"","datePublished":"2021-03-04T14:59:26Z","text":"Hello Audrey, thank you so much for sharing your experience. At LensCrafters our goal is to set the standard in quality in eye care and eyewear by ensuring every patient and customer has the best experience in every location every time. We are very excited to hear about your experience and value your feedback!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Arda Youredjian"},"datePublished":"2021-02-23T00:09:25.423Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"I was so pleased and would highly recommend. I'm always hesitant to go for check-ups regularly but will finally follow up with regular check-ups from now on.","comment":{"@type":"Comment","name":"","datePublished":"2021-02-23T14:07:19.778Z","text":"Thank you for your review! We look forward to serving you again!"}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"Dan Gonzalez"},"datePublished":"2019-10-22T02:22:14.547Z","reviewRating":{"@type":"Rating","ratingValue":"1","bestRating":"5"},"reviewBody":"Is there a rating for negative stars? Well, I guess that would be a black hole because that was exactly what I got when I went to the Lenscrafters inside the Macy's, which in turn was inside the Westfield Century City mall. When my turn came up on the counter after what seemed an interminable delay, the clerk told me to come back after 30 minutes because they were so very, very busy. I looked around and, save for the two ladies who just left the counter and now headed for the door, saw nobody else was there. I couldn't believe what I was hearing. I left to pick up a couple of online orders from Macy's and came back to Lenscrafters 10 minutes later. And there I find ZERO (repeat: ZERO) customers at the counter and the \"very busy\" clerk chatting it up behind the counter with a co-worker.\n\nI was just reading a few other reviews before about Lenscrafters from other branches before I wrote this review. There seems to be a pattern: there are employees apparently available, only a few customers are inside the store, but somehow you are made to wait half an hour or more.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}},{"@context":"http://schema.org","@type":"Review","itemReviewed":{"@type":"LocalBusiness","name":"LensCrafters at Macy's"},"author":{"@type":"Person","name":"david reyes"},"datePublished":"2019-01-18T05:06:38.747Z","reviewRating":{"@type":"Rating","ratingValue":"5","bestRating":"5"},"reviewBody":"Este almacén posee una amplia gama de artículos para el hogar, donde los clasifican de acuerdo a tus necesidades. Desde encontrar ropa y artículos de primera necesidad para el hogar. Encuentras ofertas y SALE en los diferentes departamentos de ventas. Es accesible y posee un amplio parqueo tanto al exterior y bajo techo. Si necesitas comprar ropa de marca este es un excelente lugar para ir de compras. Recomiendo que visites este almacén si vienes a LAX.","comment":{"@type":"Comment","name":"","datePublished":"","text":""}}]</script>
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Limited Time Only! Get 30% off designer frames + 50% off lenses. Come in and see our new styles from top designer brands and find the perfect pair just for you! Schedule your eye exam now. We accept most vision insurance plans, including: Aetna, EyeMed, Humana, United Healthcare Vision, Davis Vision by Versant Health and many more. At LensCrafters all prescriptions are welcome!

Macy's - Westfield Fashion Center

Closed. Opens today at 3:00 AM
4.9 out of 5.0
(186 Google Reviews)
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Store Information

14000 Riverside Dr Located Inside Macys
Sherman Oaks, CA 91423
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Phone:(818) 461-9476

Store Hours

Tuesday10:00 AM - 9:00 PM
Wednesday10:00 AM - 9:00 PM
Thursday10:00 AM - 9:00 PM
Friday10:00 AM - 9:00 PM
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Monday10:00 AM - 9:00 PM

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Visit us at LensCrafters at Macy's 14000 Riverside Dr

14000 Riverside Dr LensCrafters is dedicated to providing quality eyecare to ensure you always see your best. We offer comprehensive eye exams, a complete range of premium lens solutions and a wide assortment of designer brands including Prada, Versace, Dolce & Gabbana, Ray-Ban, Oakley, Persol and many more. We accept most vision insurance plans, including: Aetna, EyeMed, Humana, United Healthcare Vision, Davis Vision by Versant Health and many more. At LensCrafters all prescriptions are welcome!
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Google Reviews forLensCrafters at Macy's Sherman Oaks, CA

4.93/5
(189 reviews)
Caleb Hansford
January 19, 2025
5.0/5
Daryoush was absolutely amazing and fixed my glasses with the utmost patience and care!! I’d highly recommend him !!!
Response from LensCrafters at Macy's
January 20, 2025
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Arash Farin
December 30, 2024
5.0/5
Daryoush was fantastic!
Response from LensCrafters at Macy's
December 31, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
QIONG LIU
December 20, 2024
5.0/5
Response from LensCrafters at Macy's
December 21, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
  • ...
Ursula
December 06, 2024
5.0/5
Daryoush was excellent. Stellar customer service, friendly and knowledgeable. Thank you!
Suren Khachatryan
November 30, 2024
5.0/5
Thank you Daryoush M. for your help
Response from LensCrafters at Macy's
December 10, 2024
Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!
beyence beyence
November 14, 2024
5.0/5
Daryoush was great, he fixed 3 of my sunglasses that I bought from sunglasses hut, and the guy upstairs couldn’t fix them. He’s very sweet and caring.
Response from LensCrafters at Macy's
November 14, 2024
Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  
  • ...
Kathleen Harmond
November 08, 2024
5.0/5
I stopped in to the bottom floor of Macy’s and discovered a Lencrafters. My favorite sunglasses needed an adjustment. The optician on duty was Daryoush. He was happy to help me and couldn’t have been nicer. It’s such a pleasure these days to receive customer service from a knowledgeable, pleasant and efficient person. Problem solved and I left with a smile! Highly recommend Daryoush.
Response from LensCrafters at Macy's
November 11, 2024
Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  
Dani Young
November 04, 2024
5.0/5
Excellent service! Daryoush was fantastic and fixed the issue with my glasses in no time. And at no charge!
Response from LensCrafters at Macy's
November 05, 2024
Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  
Chris Wills
November 01, 2024
5.0/5
Nelly was great and super helpful!
Response from LensCrafters at Macy's
November 05, 2024
Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  
  • ...
Meruzhan Sargsyan
October 31, 2024
5.0/5
I was in a rush since my glasses broke recently and I got a new amazing pair in a very short time with LensCrafters. Daryoush helped tremendously by being very caring and interested in my choice and situation. He was very careful when taking measurements and he kept in touch in order to get the order to me. Thank you very much Daryoush and LensCrafters!!
Response from LensCrafters at Macy's
November 04, 2024
Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  
David St John
October 23, 2024
5.0/5
Best customer service…
Response from LensCrafters at Macy's
November 01, 2024
Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!
Michael Laboy
October 19, 2024
5.0/5
Great customer service, Nelly and Ruben helped me out really quick with lens replacements, didn’t even take 10 minutes.
Response from LensCrafters at Macy's
October 22, 2024
Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!
  • ...
Gloria Samaan
October 18, 2024
5.0/5
Nelly is so great! I have gone to her many times @Lens Crafters on Riverside Drive in Sherman Oaks and she’s always so great about checking on insurance, helping me pick out flattering frames for my face shape and does all of this fast and with the style and classiness of customer service professional of a high end store. Not to mention, all the folks that work there are amazing like her.
Response from LensCrafters at Macy's
October 22, 2024
Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!  
Jermaine Gordon
September 26, 2024
5.0/5
Nelly was such a great help! Thank you
Response from LensCrafters at Macy's
October 02, 2024
Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!
George Babloyan
September 19, 2024
5.0/5
So I originally gave this place 5 stars a few years ago because it was all-around amazing from all the years I've been coming here for my exams and purchases. It had a great team of optometrists and opticians that made this location perfect and far superior to any other lenscrafters branch, in my opinion. I want to keep the 5-star review because the opticians that are still here are still amazingly knowledgeable and helpful. Reuben was awesome! However, my recent disappointment seems to come from more on the management side in that there are no more optometrists at this location, hence no more eye exams, which comes as a major disappointment. The previous optometrists I've been seeing at this branch were phenomenal, especially Serine Mkrtchyan! I feel like lenscrafters really dropped the ball on letting an amazing team go like that. The team went above and beyond and made everything enjoyable and easy, from the exams to shopping for frames. So begrudgingly, I went to the location upstairs in the mall, and they couldn't even find my previous prescription info even though they're both lenscrafters? I'm not sure how that works when I've been to other branches and they were able to pull up my prescription history from other locations as they should all be on a connected network. On top of that I'm not completely happy with my new prescription from the upstairs location and have to take time out to get that corrected which is something I've never had to do here. It felt like the optometrist upstairs wasn't interested in paying attention when I told her my current prescription is -2.75 when she was unable to find my prescription history and gave me a new prescription of -2.00 with different contacts than before so the new prescription doesn't give me nearly as clear vision as I had previously. Needless to say, it seems I'll have to look elsewhere for my eye exams moving forward, which is a shame because this location made the whole process less of a chore and more fun over the years. Sadly, it's the end of an era.
Response from LensCrafters at Macy's
September 19, 2024
Thank you for your review. We are sorry to hear that your experience at LensCrafters did not meet your expectations. We strive to provide the best customer service in the industry. Please go to https://luxotticacustomercare.com/lenscrafters/careformso we can work to correct this issue for you.
  • ...
mehrnaz emami
September 14, 2024
5.0/5
Excellent customer care , client center , caring and nice . I walked there because the screw of my glasses was broken . They fixed it right away and no charge
Response from LensCrafters at Macy's
September 20, 2024
Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!
Maria Nunez
September 08, 2024
5.0/5
Nelly and Reuben were a delight! Reuben helped readjust my current frames to the right fit. Nelly is the perfect host for helping you find the right frames for your face shape. Very welcoming and knows how to make you feel comfortable so you don’t feel pressured. I visited with my 6 year old and she accommodated both of us without any issues! Best experience i’ve had at a LC 🤩
Response from LensCrafters at Macy's
September 11, 2024
Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!
anna mouradian
September 06, 2024
5.0/5
Thanks to Nelly for her professional and friendly service. I will return to this location because of her thank you!
Response from LensCrafters at Macy's
September 12, 2024
Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!
  • ...
John Colangelo
September 05, 2024
5.0/5
Nelly and Don were amazing. They have the finishing touch on service and repairing my glasses.
Response from LensCrafters at Macy's
September 12, 2024
Thank you for your review!  We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry.  We hope to see you again!
Steve Green
August 24, 2024
5.0/5
Nellie was so helpful and friendly when I purchased my prescription Ray Ban sunglasses a few months back. And when I dropped them, she kindly fixed them (popping a lens back in that had fallen out) for no charge. Thank you, Nellie!
Response from LensCrafters at Macy's
August 25, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Evan Salama
August 10, 2024
5.0/5
Darayoush was the nicest and most patient (and helpful) person I’ve ever met. Took the time to fix my glasses and help me get a pair that was perfect for me. Whatever you’re paying him, it’s not enough! Thank you!
Response from LensCrafters at Macy's
August 11, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
  • ...
Lori Chapman
August 08, 2024
5.0/5
They fixed my glasses free of charge, we’re helpful and accommodating. Highly recommend!
Response from LensCrafters at Macy's
August 09, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Aplavya Gupta
August 05, 2024
5.0/5
Daryoush at LensCrafters was very helpful. Is very knowledgeable and will go out of the way to help
Response from LensCrafters at Macy's
August 06, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Bryan Medina
July 27, 2024
5.0/5
Don and Nelly were wonderful!
Response from LensCrafters at Macy's
July 28, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
  • ...
Clayton
July 08, 2024
5.0/5
Went to get glasses fixed after being bent and Daryoush worked magic and fixed them
Response from LensCrafters at Macy's
July 09, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Narine Bedrosian
July 06, 2024
5.0/5
Daryoush went above and beyond helping my daughter pick up our glasses. He was extremely patient and told us to take as much time as she needed and we didn’t fell pressured or rushed. He even adjusted my frames as we were waiting and we wouldn’t be more happier with our entire experience!
Response from LensCrafters at Macy's
July 07, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Mona Sobhani
July 04, 2024
5.0/5
Ellie did a great job! She helped adjust my frames. The fit is much better now.
Response from LensCrafters at Macy's
July 05, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
  • ...
Andrew Surmak
July 02, 2024
5.0/5
Daryoush did a nice job adjusting my crooked nose bridge on my glasses.
Response from LensCrafters at Macy's
July 03, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Deanna Kapelnikov
July 02, 2024
5.0/5
Thank you so much!
Response from LensCrafters at Macy's
July 02, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Jessica Boal
July 01, 2024
5.0/5
Nelly helped fix my lenses into my frames with ease and was super helpful to get it done in a short amount of time! It was super easy like it should be! Thank you!!
Response from LensCrafters at Macy's
July 02, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
  • ...
Dilcia Serrano
June 27, 2024
5.0/5
Daryoush was so amazing! I brought in a pair of glasses that were not originally purchased from lens crafters. I asked him if he would be able to adjust mine as they kept sliding off my face! Without hesitation he got to work! He finished them so quickly and they fit perfect now! He was so kind and I'm so greatful to have stumbled upon him as other optometrist refused to touch my glasses as they weren't purchased in house! Don't hesitate to visit this location, you won't regret it.
Response from LensCrafters at Macy's
June 28, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Jennifer Veatch
June 25, 2024
5.0/5
Ruben was super helpful in replacing the lenses in my Tiffany's glasses!! Come visit these guys asap for your glasses needs!!
Response from LensCrafters at Macy's
June 26, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Sameddin Ziaee
June 16, 2024
5.0/5
Nelly is the best! Very helpful and knowledgeable! And very honest!
  • ...
Babetta Juergens
May 30, 2024
5.0/5
Nelly is the best!! She was so helpful
Response from LensCrafters at Macy's
May 31, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Janet Nadjarian
May 24, 2024
5.0/5
Appreciate for the great work Darush
Response from LensCrafters at Macy's
May 25, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Jacil Anduyo
May 18, 2024
5.0/5
Response from LensCrafters at Macy's
May 19, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
  • ...
Fio C.
May 17, 2024
5.0/5
Daryoush was kind and helpful! Highly recommended!
Response from LensCrafters at Macy's
May 18, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Rachel K.
May 16, 2024
5.0/5
Nelly was very helpful in helping me select my new sunglasses and tightening them too! Thank you!
Response from LensCrafters at Macy's
May 17, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
K D
May 15, 2024
5.0/5
Nelly is fantastic! Great customer service. Thank you so much
Response from LensCrafters at Macy's
May 17, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
  • ...
Lydia Rome
May 04, 2024
5.0/5
Ruben helped me to fix my glasses. He was very nice and professional. Thank you Ruben!
Response from LensCrafters at Macy's
May 05, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Jacqueline O'Neill
April 24, 2024
5.0/5
Nelly was extremely helpful with her time and fixing my mother’s glasses. Very patient and helpful!
Response from LensCrafters at Macy's
April 25, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Jessica .Torres
April 23, 2024
5.0/5
Nelly was amazing! So attentive and friendly!
Response from LensCrafters at Macy's
April 24, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
  • ...
Erika Valenzuela
April 21, 2024
5.0/5
Nelly was very helpful
Response from LensCrafters at Macy's
April 22, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Deborah Kawashima
April 17, 2024
5.0/5
Nelly was GREAT!! So helpful & friendly… made my stopping a wonderful experience!!
Response from LensCrafters at Macy's
April 19, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Wendy Devore
April 16, 2024
5.0/5
Response from LensCrafters at Macy's
April 17, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
  • ...
Aswad Forde
April 16, 2024
5.0/5
Great service, very helpful.
Response from LensCrafters at Macy's
April 17, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
A
April 12, 2024
5.0/5
Daruish in Lens Crafters sold me Meta Smart Glasses. The most friendly customer service person in this world.
Response from LensCrafters at Macy's
April 13, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
babak habibi
April 08, 2024
5.0/5
Daryoush fixed my glasses as nose pads changed . I do recommend to visit this lenscrafters .
Response from LensCrafters at Macy's
April 10, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
  • ...
roxanne Rosales
March 31, 2024
5.0/5
Daryoush was very helpful and attentive.
Response from LensCrafters at Macy's
March 31, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
Anthony Boyd
March 28, 2024
5.0/5
Don is the man!! Great service & super helpful team!
Response from LensCrafters at Macy's
March 29, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!
  • ...

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