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LensCrafters
Pine & Battery

8:30 AM - 7:00 PM 8:30 AM - 7:00 PM 8:30 AM - 7:00 PM 8:30 AM - 7:00 PM 8:30 AM - 7:00 PM 10:00 AM - 6:00 PMClosed Today
2.0 out of 5
Rating 2.0
(4 Reviews)
100 Battery St
San Francisco, CA 94111
US
Main Number

Retail Hours

Day of the WeekHours
Monday8:30 AM - 7:00 PM
Tuesday8:30 AM - 7:00 PM
Wednesday8:30 AM - 7:00 PM
Thursday8:30 AM - 7:00 PM
Friday8:30 AM - 7:00 PM
Saturday10:00 AM - 6:00 PM
SundayClosed

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LensCrafters Eyewear

Browse our selection of designer eyeglasses and sunglasses today.
Coach
HC6040
Shop Glasses
Ray-Ban
RB2132 52 New Wayfarer
Shop Sunglasses
Ray-Ban Jr
RY1530
Shop Kids Eyewear

Top Brands At
LensCrafters San Francisco, CA

Brooks Brothers
Bulgari
Burberry
Coach
Dolce & Gabbana
Giorgio Armani
Michael Kors
Miu Miu
Oakley
Persol
Polo
Prada
Ralph
Ralph Lauren
Ray-Ban
Tiffany & Co.
Tory Burch
Versace

About LensCrafters San Francisco, CA

With a mission of helping people look and see their best, your San Francisco LensCrafters has a passion for eyes. LensCrafters located at 100 Battery St offers the best selection of the latest trends in eyewear from leading designer brands. Associates at LensCrafters are trained to provide you with personalized eye health service throughout your experience. Eye exams are available from Independent Doctors of Optometry at or next to LensCrafters in most states.

Recent Reviews forLensCrafters San Francisco, CA

2.0 out of 5
Rating 2.0
(4 Reviews)
  • 1 out of 5
    Rating 1.0
    Terrible customer service. Returned a pair of glasses because they couldn’t adjust them properly to fit, and the second pair didn’t fit. I have the exact same pair from a prior, heavier prescription, so I know that the problem isn’t the frames or the “thickness of the lens” like the staffers tried to claim. Additionally they got impatient, rude, and frustrated with me when it kept telling them that their adjustments didn’t make them fit yet, and eventually I just left because it was clear that it wasn’t going to be productive, particularly because they basically tried to shoo me out of the store by saying that I could just come back later if they didn’t fit. I’ve spent an entirely unreasonable amount of time buying glasses due to your stores incredibly poor customer service, and I still don’t have glasses that fit.
    Response from LensCrafters San Francisco, CA
    Hi Victoria, thank you for your review. We value you as a customer and are sorry to hear about your experience. Customer service and satisfaction are very important to us. Please go to bit.ly/LC-LUX so we can follow up with you directly.
  • 5 out of 5
    Rating 5.0
    Honestly great experience and great staff. Me and my coworkers had a fun time in LensCrafters - would recommend to others if a big discount was provided (40-50% off is good!)
    Response from LensCrafters San Francisco, CA
    Hi Rachel! Thank you for your review! We appreciate the feedback and look forward to serving you again!
  • 1 out of 5
    Rating 1.0
    I had a birthday certificate for prescription sunglasses I wanted to use. I had a short timeframe to get the prescription filled before leaving on vacation. I was told it would be ready in under 4 hours and I paid the money. The order was actually not fulfilled in the time we agreed to and I went on vacation without the prescription. I was refunded the money but now I no longer have the gift certificate to use if I wanted to try a second time.
    Response from LensCrafters San Francisco, CA
    Hi Morgan, thanks for your review. We strive to provide the best customer service. Please go to https://bit.ly/LC-LUX so we can follow up with you directly.
  • 1 out of 5
    Rating 1.0
    Honestly, I wish I could give no stars. Although staff was nice, i've been waiting 3 weeks for my glasses because mistakes were made. First, the person entering my prescription entered "130" instead of "13", so I had to wait another week for the lenses to be re-done. Then when I didn't hear anything back a week later, I checked in with the store and learned that my glasses were never actually sent back to be fixed. Someone forgot to process the order is my understanding. I purchased my glasses on January 17th and I still don't have them. I went to Lenscrafters in the first place because aren't you suppose to be able to get them the same day?
    Response from LensCrafters San Francisco, CA
    Hi Krystal, thanks for your review. We are sorry to hear about the delay in getting your glasses, regardless of the reason-- we aim to have them ready on the date given to you at the store, if not sooner. Please go to http://bit.ly/2Di26GQ so we can follow up to resolve this issue.

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